COINSTAR INC
424B4, 1997-07-07
PERSONAL SERVICES
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<PAGE>
   
                                                Filed pursuant to Rule 424(b)(4)
    
                                                      Registration No. 333-26843
   
PROSPECTUS
    
 
                                3,000,000 SHARES
 
                                     [LOGO]
 
                                  COMMON STOCK
                                   ---------
 
   
    All of the 3,000,000 shares of Common Stock offered hereby are being sold by
Coinstar, Inc. (the "Company"). Certain of the Company's existing stockholders
will purchase up to approximately 356,000 shares of the 3,000,000 shares of
Common Stock offered hereby. See "Principal Stockholders" and "Underwriting".
    
 
   
    Prior to this offering, there has not been a public market for the Common
Stock of the Company. See "Underwriting" for information relating to the factors
considered in determining the initial public offering price. The Common Stock
has been approved for quotation on The Nasdaq National Market under the symbol
"CSTR".
    
 
                                 --------------
 
    SEE "RISK FACTORS" BEGINNING ON PAGE 7 FOR A DISCUSSION OF MATERIAL RISKS
THAT SHOULD BE CONSIDERED BY PROSPECTIVE PURCHASERS OF THE COMMON STOCK OFFERED
HEREBY.
 
                                 --------------
 
THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES
 AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION NOR HAS THE
  SECURITIES AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION
      PASSED UPON THE ACCURACY OR ADEQUACY OF THIS PROSPECTUS.
              ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.
 
   
<TABLE>
<CAPTION>
                                                                              UNDERWRITING
                                                           PRICE TO           DISCOUNTS AND         PROCEEDS TO
                                                            PUBLIC           COMMISSIONS (1)        COMPANY (2)
<S>                                                   <C>                  <C>                  <C>
Per Share                                                   $10.50                $0.74                $9.76
Total (3)                                                 $31,500,000          $1,957,125           $29,542,875
</TABLE>
    
 
   (1)For information regarding indemnification of the Underwriters, see
      "Underwriting".
 
   (2)Before deducting expenses estimated at $1,000,000 payable by the Company.
 
   
   (3)For information regarding computation of Underwriting Discounts and
      Commissions and Proceeds to the Company, see "Underwriting". The Company
      has granted to the Underwriters a 30-day option to purchase up to 450,000
      additional shares of Common Stock solely to cover over-allotments, if any.
      See "Underwriting". If such option is exercised in full, the total Price
      to the Public, Underwriting Discounts and Commissions, and Proceeds to
      Company will be $36,225,000, $2,290,125 and $33,934,875, respectively.
    
 
                                 --------------
 
   
    The shares of Common Stock are being offered by the several Underwriters
named herein, subject to prior sale, when, as and if accepted by them and
subject to certain conditions. It is expected that certificates for the shares
of Common Stock offered hereby will be available for delivery on or about July
9, 1997 at the office of Smith Barney Inc., 333 West 34th Street, New York, N.Y.
10001.
    
 
                                 --------------
 
SMITH BARNEY INC.                                              HAMBRECHT & QUIST
 
   
July 2, 1997
    
<PAGE>
                    [GRAPHIC OF MAP OF UNITED STATES SHOWING
                 COINSTAR LOCATIONS WITH COINSTAR LOGO AND TEXT
                   "THE SELF-SERVICE COIN RECYCLING NETWORK"
                     AND A PICTURE OF A JAR OF COINS AND A
             COINSTAR UNIT WITH TEXT "GOT A JAR OF COINS AT HOME?"
                     "GET CASH! IT'S AS EASY AS 1, 2, 3."]
 
The above map depicts supermarket chains in which Coinstar units were installed
as of March 31, 1997. The Company's agreements with these chains generally are
terminable by either party on 90 days' notice. The above map does not depict the
relative number of units in each chain. See the chart on page 40 for a complete
listing of the number of units installed in each chain as of March 31, 1997.
 
CERTAIN PERSONS PARTICIPATING IN THIS OFFERING MAY ENGAGE IN TRANSACTIONS THAT
STABILIZE, MAINTAIN, OR OTHERWISE AFFECT THE PRICE OF THE COMMON STOCK,
INCLUDING ENTERING STABILIZING BIDS, EFFECTING SYNDICATE COVERING TRANSACTIONS
OR IMPOSING PENALTY BIDS. FOR A DESCRIPTION OF THESE ACTIVITIES, SEE
"UNDERWRITING."
 
                                       2
<PAGE>
                               PROSPECTUS SUMMARY
 
    THE FOLLOWING SUMMARY IS QUALIFIED IN ITS ENTIRETY BY THE MORE DETAILED
INFORMATION, INCLUDING "RISK FACTORS" AND THE FINANCIAL STATEMENTS AND NOTES
THERETO, APPEARING ELSEWHERE IN THIS PROSPECTUS. EXCEPT AS OTHERWISE INDICATED,
THE INFORMATION CONTAINED IN THIS PROSPECTUS ASSUMES (I) NO EXERCISE OF THE
UNDERWRITERS' OVER-ALLOTMENT OPTION, (II) THE CONVERSION OF ALL OUTSTANDING
SHARES OF PREFERRED STOCK INTO SHARES OF COMMON STOCK UPON THE CLOSING OF THIS
OFFERING AND (III) THE CASH EXERCISE OF WARRANTS TO PURCHASE 2,693,420 SHARES OF
COMMON STOCK, WHICH WARRANTS EXPIRE UPON THE CLOSING OF THIS OFFERING OR WITHIN
90 DAYS THEREAFTER (SUCH WARRANTS MAY BE EXERCISED ON A CASHLESS BASIS IN WHICH
EVENT THE COMPANY WOULD NOT RECEIVE CASH PROCEEDS FROM THEIR EXERCISE). SEE
"DESCRIPTION OF CAPITAL STOCK" AND "UNDERWRITING." THE DISCUSSION IN THIS
PROSPECTUS CONTAINS FORWARD-LOOKING STATEMENTS THAT INVOLVE RISKS AND
UNCERTAINTIES. THE COMPANY'S ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THOSE
DISCUSSED HEREIN. FACTORS THAT COULD CAUSE OR CONTRIBUTE TO SUCH DIFFERENCES
INCLUDE, BUT ARE NOT LIMITED TO, THOSE DISCUSSED IN "RISK FACTORS,"
"MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS" AND "BUSINESS" AS WELL AS THOSE DISCUSSED ELSEWHERE IN THIS
PROSPECTUS.
 
                                  THE COMPANY
 
    Coinstar, Inc. develops, owns and operates a network of automated,
self-service coin counting and processing machines that provide consumers with a
convenient means to convert loose coins into cash. The Coinstar units, located
in supermarkets in 20 states across the country, accept and count accumulated
loose coins deposited by consumers and issue vouchers listing the total number,
denominations and dollar value of coins processed less a processing fee charged
by the Company, currently 7.5% (prior to 1996 the Company charged a 10%
processing fee on pennies and a 5% processing fee on all other coins.) The
vouchers are redeemable by customers at store cashiers for either credit towards
retail purchases or cash, regardless of whether a purchase is made. The Company
believes its service addresses a significant consumer need for a convenient and
reliable coin processing method. The Coinstar service provides consumers with a
means of redeeming accumulated loose coins and an alternative to manually
presorting, counting and wrapping coins typically required for cash redemption
at a bank. Since inception, the Coinstar network has processed over 7 million
customer transactions consisting of over 5 billion coins worth over $190
million. The Company began commercial deployment of the network in 1994 and, in
1996, significantly accelerated its plans for installation of the Coinstar units
in various geographic regions. As of March 31, 1997, the Company had an
installed base of 1,929 units located in supermarkets in 27 regional markets
across the United States.
 
   
    THE NEW YORK TIMES has reported that an estimated 288 billion cash
transactions have occurred on an annual basis in the United States. Assuming
that the change generated by each such cash transaction averaged fifty cents,
the annual coin flow resulting from such transactions would have been
approximately $144 billion. To support the flow of coins in the economy, the
United States Mint (the "U.S. Mint") has produced $15 billion in new coins over
the past 25 years. According to the U.S. Mint, the circulating stock of coins
used in cash transactions is approximately $8 billion. The prevalence of coins
used in cash transactions and the lack of a convenient alternative for
converting coins into cash has resulted in the accumulation of coins. Based on
such U.S. Mint data, only $8 billion of the $15 billion in coins produced over
the last 25 years (the useful life of a coin) are regarded as circulating, and
the Company believes there is an estimated $7 billion of non-circulating coins.
The Company believes a significant market opportunity exists for providing a
convenient method of redeeming non-circulating coins and recycling the recurring
coin flow in the United States economy. The actual size of the market
potentially available to the Company, however, is limited by the number of
geographic locations in which it is economically feasible for the Company to
locate units. In addition, many consumers regularly use their loose change in
commercial transactions rather than accumulating it, or may elect other
alternatives for recycling their accumulated coins. In 1996 the Company
processed approximately $115 million of coins. See "Risk Factors."
    
 
                                       3
<PAGE>
    The Company believes a key competitive advantage is its significant
expertise accumulated over the past five years in designing and manufacturing
the Coinstar units, in developing and supporting a wide-area communications
network capable of receiving and transmitting data to all Coinstar units, and in
building a dedicated field service organization with the ability to rapidly
deploy and service the Coinstar units. The Coinstar unit is a modularly
designed, free-standing machine controlled by an internal computer connected to
the Company's wide-area communications network. The network is critical to
providing high availability of the Coinstar units, maintaining a high level of
customer service and managing direct operating costs. The reliability of the
Coinstar unit and the utilization of the communications network, in conjunction
with the support of the Company's regional field service organization, have
resulted in median availability of units in operation of over 98%. In addition,
the network is used to distribute store-specific promotional programs such as
electronic offers, coupons and advertising.
 
    The focus of the Company's growth has been to increase its installed base in
supermarkets in some of the largest designated market areas ("DMAs") in the
country. The Company believes that installation of the Coinstar units in
supermarket chains provides meaningful benefits to its retail distribution
partners, such as offering a new customer service, increasing store traffic,
promoting sales and generating media coverage. The Company has targeted
supermarkets as its initial primary distribution channel for deployment of its
units because of the prevalence of large regional chains, geographic
concentration of stores and recurring consumer traffic, all of which create
economies of scale for the marketing, deployment and operation of the Coinstar
units. The Company estimates that there are 30,000 supermarkets in the United
States, 25,000 of which are located in the 100 largest DMAs targeted by the
Company.
 
    The Company's primary objective is to extend its position as the leading
provider of automated, self-service coin processing services and to develop new
value-added services that can be delivered through its network. Principal
elements of the Company's growth strategy include: (i) increasing penetration of
its installed base in supermarkets in the largest DMAs nationwide; (ii)
developing and implementing new marketing programs and initiatives to promote
consumer awareness and usage of its service; and (iii) entering new distribution
channels for the installation of the Coinstar unit, such as banks, convenience
stores and mass merchants, and, potentially, international distribution
channels. The Company will continue to evaluate new consumer service offerings
that could be developed to capitalize on its ownership and operation of a
networked service and delivery platform in high traffic retail locations. The
modular construction of the Coinstar unit facilitates the potential addition of
peripherals to provide additional services such as targeted electronic
promotions, event ticketing and smart card applications.
 
                                  RISK FACTORS
 
    The Company was organized in 1991 and began commercial deployment of the
Coinstar units in 1994. The Company has a limited operating history and has
incurred substantial and increasing operating losses since its inception. As of
March 31, 1997, the Company had an accumulated deficit of $36.4 million. An
investment in the shares of Common Stock offered hereby involves a high degree
of risk, including the risks associated with the Company's history of
substantial losses, anticipated continuing losses, substantial debt and debt
service obligations, dependence upon the market acceptance of the Company's coin
processing services, management of growth, reliance on third party suppliers and
manufacturers and other risks. Prospective investors should refer to "Risk
Factors" set forth beginning on Page 7.
 
                                       4
<PAGE>
                                  THE OFFERING
 
<TABLE>
<S>                                        <C>
Common Stock Offered by the Company......  3,000,000 shares
Common Stock to be Outstanding
  After the Offering.....................  15,666,396 shares (1)
Use of Proceeds..........................  To fund the continued expansion of the Coinstar
                                           network; for working capital, product research
                                           and development activities and general corporate
                                           purposes. See "Use of Proceeds."
Nasdaq National Market symbol............  CSTR
</TABLE>
 
- ------------------------------
 
(1) Based on the number of shares outstanding as of March 31, 1997, after giving
    effect to the automatic conversion of all outstanding shares of Preferred
    Stock into Common Stock and the assumed cash exercise of warrants to
    purchase 2,693,420 shares of Common Stock, which warrants expire upon the
    closing of this offering or within 90 days thereafter. Excludes 921,900
    shares of Common Stock issuable upon exercise of outstanding stock options
    granted under the Company's 1997 Equity Incentive Plan, which amends and
    restates the Company's 1992 Stock Option Plan, as amended (the "Equity
    Incentive Plan"), as of March 31, 1997 at a weighted average exercise price
    of $5.67 per share and 40,000 shares of Common Stock issuable upon exercise
    of outstanding stock options granted outside of the Equity Incentive Plan as
    of March 31, 1997 at a weighted average exercise price of $3.50 per share.
    Also excludes 1,042,981 shares of Common Stock issuable upon exercise of
    warrants outstanding as of March 31, 1997 at a weighted average exercise
    price of $12.57 per share, which warrants do not expire upon the closing of
    this offering or within 90 days thereafter. See "Management -- Equity
    Incentive Plans," "Description of Capital Stock -- Warrants" and Notes 6, 7
    and 9 to Financial Statements.
 
                                       5
<PAGE>
                  SUMMARY FINANCIAL INFORMATION AND OTHER DATA
           (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AND PER UNIT DATA)
 
   
<TABLE>
<CAPTION>
                                                                                                        THREE MONTHS ENDED
                                                                    YEAR ENDED DECEMBER 31,                 MARCH 31,
                                                           ------------------------------------------  --------------------
                                                             1993       1994       1995       1996       1996       1997
                                                           ---------  ---------  ---------  ---------  ---------  ---------
<S>                                                        <C>        <C>        <C>        <C>        <C>        <C>
STATEMENTS OF OPERATIONS DATA:
  Revenue................................................  $      15  $     325  $   1,063  $   8,312  $     746  $   3,995
  Expenses:
    Direct operating.....................................         45        488      1,336      7,258        888      3,450
    Regional sales and marketing.........................          3         86        349      1,505        208        630
    Product research and development.....................      1,368      1,648      1,830      3,969        661      1,441
    Selling, general and administrative..................        402      1,716      2,790      5,351        872      2,528
    Depreciation and amortization........................         40        440      1,117      4,135        499      1,684
  Loss from operations...................................     (1,843)    (4,053)    (6,359)   (13,906)    (2,382)    (5,738)
  Net loss...............................................  $  (1,814) $  (4,316) $  (6,169) $ (15,967) $  (2,309) $  (7,502)
 
  Pro forma net loss per share (1).......................         --         --         --  $   (1.49) $   (0.22) $   (0.70)
  Pro forma weighted average shares outstanding (000's)
    (1)..................................................         --         --         --     10,715     10,715     10,715
 
OTHER DATA:
  Number of new Coinstar units installed during the
    period...............................................         13         31        215      1,238        169        428
  Installed base of Coinstar units at end of period......         17         48        263      1,501        432      1,929
  Number of regional markets.............................          2          4         11         23         13         27
 
  Dollar value of coins processed........................  $      74  $   5,245  $  17,701  $ 115,476  $  12,306  $  52,724
  Capital expenditures...................................        620      2,163      3,823     20,820      3,185      7,675
  Direct contribution (loss) (2).........................        (30)      (163)      (273)     1,054       (142)       545
  Direct operating expense per average installed unit
    (3)..................................................         --     20,353     11,717      8,610      2,515      2,037
</TABLE>
    
 
   
<TABLE>
<CAPTION>
                                                                                      MARCH 31, 1997
                                                                       ---------------------------------------------
                                                                                                        PRO FORMA
                                                                         ACTUAL      PRO FORMA (4)   AS ADJUSTED (5)
                                                                       -----------  ---------------  ---------------
<S>                                                                    <C>          <C>              <C>
BALANCE SHEET DATA:
  Cash, cash equivalents and short-term investments (6)..............   $  48,184      $  48,184        $  76,727
  Total assets.......................................................      81,538         81,538          110,081
  Total debt, including current portion..............................      72,188         72,188           72,188
  Mandatorily Redeemable Preferred Stock.............................      24,972             --               --
  Total stockholders' equity (deficit)...............................   $ (29,449)     $  (4,477)       $  24,066
</TABLE>
    
 
- ------------------------------
 
(1) See Note 2 to Financial Statements for an explanation of the determination
    of the number of shares used in computing pro forma net loss per share. Pro
    forma net loss per share is not presented for the years ended December 31,
    1993 through 1995 due to the lack of comparability.
 
(2) Direct contribution (loss) is defined as revenue less direct operating
    expenses. The Company uses direct contribution (loss) as a measure of
    operating performance to assist in understanding its operating results.
    Direct contribution (loss) is not a measure of financial performance under
    generally accepted accounting principles ("GAAP") and should not be
    considered in isolation or an alternative to gross margin, income (loss)
    from operations, net income (loss), or any other measure of performance
    under GAAP.
 
(3) Based on monthly averages of units in operation over the applicable period.
    Commercial deployment of the units did not commence until 1994; therefore,
    information relating to 1993 is not meaningful.
 
(4) Reflects the conversion of all outstanding shares of Preferred Stock into
    Common Stock and excludes warrants to purchase 2,693,420 shares of Common
    Stock at a weighted average exercise price per share of approximately $2.96
    which expire upon the closing of this offering or within 90 days thereafter.
    Such warrants may be exercised for cash or on a cashless basis at the option
    of the warrant holder.
 
   
(5) Adjusted to reflect the sale of 3,000,000 shares of Common Stock in this
    offering at the initial public offering price of $10.50 per share and the
    receipt of the estimated net proceeds therefrom after deducting estimated
    underwriting discounts and commissions and offering expenses payable by the
    Company. See "Use of Proceeds."
    
 
(6) Cash, cash equivalents and short-term investments include $8.3 million of
    funds in transit, which represent amounts being processed by armored car
    carriers or residing in Coinstar units.
 
                                       6
<PAGE>
                                  RISK FACTORS
 
    IN ADDITION TO THE OTHER INFORMATION IN THIS PROSPECTUS, THE FOLLOWING RISK
FACTORS SHOULD BE CONSIDERED CAREFULLY IN EVALUATING THE COMPANY AND ITS
BUSINESS BEFORE PURCHASING SHARES OF THE COMMON STOCK OFFERED HEREBY. THIS
PROSPECTUS CONTAINS FORWARD-LOOKING STATEMENTS WHICH INVOLVE RISKS AND
UNCERTAINTIES. THE COMPANY'S ACTUAL RESULTS MAY DIFFER MATERIALLY FROM THE
RESULTS DISCUSSED IN THE FORWARD-LOOKING STATEMENTS. FACTORS THAT COULD CAUSE OR
CONTRIBUTE TO SUCH DIFFERENCES INCLUDE, BUT ARE NOT LIMITED TO, THOSE DISCUSSED
IN "RISK FACTORS," "MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS" AND "BUSINESS" AS WELL AS THOSE DISCUSSED ELSEWHERE
IN THIS PROSPECTUS.
 
HISTORY OF SUSTAINED OPERATING LOSSES AND CONTINUATION OF SUCH LOSSES
 
    The Company has incurred substantial and increasing operating losses since
inception in 1991. The Company's net loss for 1995, 1996 and the three months
ended March 31, 1997 was $6.2 million, $16.0 million and $7.5 million,
respectively. As of March 31, 1997, the Company had an accumulated deficit of
$36.4 million. Operating losses to date have resulted primarily from expenses
incurred in the development, marketing and operation of the Coinstar units,
development and maintenance of the network, administrative and occupancy
expenses at the Company's headquarters, and depreciation and amortization. The
Company expects to continue to incur substantial and increasing operating losses
and negative cash flow from operating and investing activities as it plans to
significantly increase its installed base of Coinstar units. See "Management's
Discussion and Analysis of Financial Condition and Results of Operations."
 
LIMITED OPERATING HISTORY
 
    After several years of development, the Company commenced commercial
deployment of Coinstar units in 1994 and placed approximately 86% of the
installed base as of March 31, 1997 in service during 1996 and the three months
ended March 31, 1997. Prospective investors, therefore, have limited historical
financial information on which to base an evaluation of the Company's
performance. The Company's prospects must be considered in light of the risks,
expenses and difficulties frequently encountered by companies in an early stage
of development, particularly companies in new or rapidly evolving markets. There
can be no assurance that the Company will install a sufficient number of its
Coinstar units or obtain sufficient market acceptance to allow the Company to
achieve or sustain profitability, or generate sufficient cash flow to meet the
Company's capital and operating expenses and debt service obligations. See
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" and "Business."
 
UNCERTAINTY OF FUTURE OPERATING RESULTS
 
    Substantially all of the Company's revenue has been, and the Company
believes will continue to be, derived from the processing fees charged for the
Company's coin processing service. Prior growth rates in the Company's revenue
should not be considered indicative of future operating results. The timing and
amount of future revenues will depend almost entirely on the Company's ability
to obtain new agreements with supermarket chains and other potential retail
distribution partners for the installation of Coinstar units, the successful
deployment and operation of the Company's coin processing network, and customer
utilization of the service. Future operating results will depend upon many
factors, including the Company's success in deploying a substantial number of
additional units, the consumer demand for the Company's coin processing service,
the level of product and price competition, the Company's success in expanding
its national network and managing the growth of such network, the ability of the
Company to develop and market product enhancements, the timing of product
enhancements, activities of and acquisitions by competitors, the ability to hire
additional employees and the timing of such hiring and the ability to control
costs. Fluctuations in the volume and value of coins processed and the rate of
unit installations have caused and may continue to cause material fluctuations
in the Company's operating results, particularly on a
 
                                       7
<PAGE>
quarterly basis. Quarterly revenue and operating results, therefore, depend on
the volume and mix of coins processed and the rate of unit installations during
the quarter, all of which are difficult to forecast. See "Management's
Discussion and Analysis of Financial Condition and Results of Operations" and
"Business -- Sales and Marketing."
 
FLUCTUATIONS IN QUARTERLY OPERATING RESULTS
 
    The customer utilization of the Company's coin processing service varies
substantially from unit to unit, making the Company's revenues difficult to
forecast. Customer utilization is affected by the timing and success of
promotions by the Company and its supermarket partners, age of the installed
unit, adverse weather conditions and other factors, many of which are not in the
Company's control. Based on its limited operating history, the Company believes
that coin processing volumes are affected by seasonality; in particular the
Company believes that on a relative basis coin processing volumes have been
lower in the months of January, February, September and October. There can be no
assurance, however, that such seasonal trends will continue. Any projections of
future seasonality are inherently uncertain due to the Company's limited
operating history, and due to the lack of comparable companies engaged in the
coin processing business. As a result of these and other factors, revenue for
any quarter is subject to significant variation, and the Company believes that
period-to-period comparisons of its results of operations are not necessarily
meaningful and should not be relied upon as indications of future performance.
Because the Company's operating expenses are based on anticipated revenue trends
and because a large percentage of the Company's expenses are relatively fixed,
revenue variability could cause significant variations in operating results from
quarter to quarter and could result in significant losses. To the extent such
expenses precede, or are not subsequently followed by, increased revenue, the
Company's operating results would be materially adversely affected. Due to all
of the foregoing factors, it is likely that in some future quarter the Company's
operating results will be below the expectations of public market analysts and
investors. In such event, the price of the Company's Common Stock would likely
be materially adversely affected. Fluctuations in operating results may also
result in volatility in the price of the Company's Common Stock. See "Risk
Factors -- Possible Termination of Retail Distribution Partner Agreements,"
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" and "Business -- Sales and Marketing."
 
SUBSTANTIAL LEVERAGE AND ABILITY TO SERVICE DEBT
 
    The Company had outstanding indebtedness as of March 31, 1997 of $72.2
million, which included $68.4 million of the Company's 13.0% Senior Subordinated
Discount Notes due 2006 (the "Notes"). The Notes will accrete to $95.0 million
by October 1999. The Company must begin paying cash interest on the Notes in
April 2000. Beginning at that time, the Company will have debt service
obligations of over $12.0 million per year until October 2006 when the principal
amount of $95.0 million will be due. The Company's capital expenditures will
increase significantly upon the continued expansion of the Coinstar network, and
the Company expects that its operating cash flow will be insufficient to finance
capital expenditures over the next several years. The ability of the Company to
meet its debt service requirements will depend upon achieving significant and
sustained growth in the Company's cash flow, which will be affected by its
success in implementing its business strategy, prevailing economic conditions
and financial, business and other factors, certain of which are beyond the
Company's control. Accordingly, there can be no assurance as to whether or when
the Company's operations will generate positive cash flow or become profitable
or whether the Company will at any time have sufficient resources to meet its
debt service obligations. If the Company is unable to generate sufficient cash
flow to service its indebtedness, it will have to reduce or delay planned
capital expenditures, sell assets, restructure or refinance its indebtedness or
seek additional equity capital. There can be no assurance that any of these
strategies could be effected on satisfactory terms, if at all, particularly in
light of the Company's high levels of indebtedness. In addition, the degree to
which the Company is leveraged could have significant consequences, including,
but not limited to, the following: (i) the Company's ability to obtain
additional financing in the future for
 
                                       8
<PAGE>
working capital, capital expenditures, product research and development,
acquisitions, and other general corporate purposes may be materially limited or
impaired, (ii) a substantial portion of the Company's cash flow from operations
may need to be dedicated to the payment of principal and interest on its
indebtedness and therefore not available to finance the Company's business and
(iii) the Company's high degree of leverage may make it more vulnerable to
economic downturns, may limit its ability to withstand competitive pressures and
may reduce its flexibility in responding to changing business and economic
conditions. See "Management's Discussion and Analysis of Financial Condition and
Results of Operations -- Liquidity and Capital Resources."
 
COMPETITION
 
    The Company believes that it is the first company to provide a widespread
network of self-service coin processing machines that provide a convenient,
reliable means for consumers to convert loose coins into cash. The Company has
become aware of two direct competitors that operate self-service coin processing
machines, both of which the Company believes operate an installed base of less
than 50 units in certain regions of the United States. There can be no
assurance, however, that such competitors have not or will not increase their
installed base of units or expand their service nationwide. The Company also
competes indirectly with manufacturers of machines and devices that enable
consumers to count or sort coins themselves. The Company also competes or may
compete directly or indirectly with banks and similar depository institutions
for coin conversion customers. Currently, banks are the primary alternative
available to consumers for converting coins into cash, and they generally do not
charge a fee for accepting rolled coins. As the market for coin processing
develops, banks and other businesses may decide to offer additional coin
processing services, either as a customer service or on a self-service basis,
and compete directly with the Company. Many of these potential competitors have
longer operating histories, greater name recognition, larger customer bases and
significantly greater financial, technical, marketing and public relations
resources than the Company. Such competitors may be able to undertake more
extensive marketing campaigns, adopt more aggressive pricing policies and make
more attractive offers to consumers and businesses. There can be no assurance,
however, that the Company's competitors, or others will not succeed in
developing technologies, products or services that are more effective, less
costly or more widely used than those that have been or are being developed by
the Company or that would render the Company's technologies or products obsolete
or noncompetitive. There can be no assurance that the Company will be able to
compete effectively with current or future competitors or that the competitive
pressures faced by the Company will not have a material adverse effect on the
Company's business, financial condition and results of operations and on its
ability to achieve sufficient cash flow to service its indebtedness. See
"Business -- Competition."
 
DEPENDENCE ON CONTINUED MARKET ACCEPTANCE BY CONSUMERS AND RETAIL DISTRIBUTION
  PARTNERS
 
    The Company is substantially dependent on continued market acceptance of its
coin processing service by consumers and its retail distribution partners, which
have been almost exclusively supermarket chains. The self-service coin
processing market is relatively new and evolving; accordingly, it is difficult
to predict the future growth rate and size of this market. There can be no
assurance that the Company will be successful in achieving the large-scale
adoption of its coin processing service. While the Company's existing installed
base of Coinstar units has been well received by both supermarket partners and
customers to date, there can be no assurance that the operating results of the
installed units will continue to be favorable or past results will be indicative
of future market acceptance of the Company's service. The Company believes that
market acceptance of the Coinstar unit is dependent on the consumer's perception
that the units are convenient, easy to use and reliable. Even if the Company is
successful in promoting awareness of the Coinstar unit among consumers, there
can be no assurance that such consumers will utilize the Coinstar units in
sufficient volume to make the Company profitable. In addition, market acceptance
and ongoing use of the Coinstar service may be adversely affected by the
increasing use of alternatives to coin
 
                                       9
<PAGE>
and currency transactions such as credit and debit cards, checks, wire
transfers, smart cards and other forms of electronic payment. See "Business --
Sales and Marketing."
 
    Market acceptance of the Coinstar units is also dependent on the willingness
of potential retail distribution partners to have the units installed in their
stores. The Company believes that market acceptance by potential retail
distribution partners will be dependent on its ability to demonstrate the
utility of the Coinstar unit as a customer service and as a means to provide
other tangible benefits, including increased customer traffic and the promotion
of store sales. There can be no assurance, however, that potential retail
distribution partners will be willing to place Coinstar units in their stores or
that, once installed, Coinstar units will obtain market acceptance from
consumers. Market acceptance and the Company's revenues may also be affected by
the availability and success of coin processing services offered by competitors.
In the event the Company's service does not achieve market acceptance or does so
less rapidly than expected or the Company's contracts with one or more of its
retail distribution partners is terminated, the Company and its results of
operations, including its ability to achieve sufficient cash flow to service its
indebtedness and achieve profitability, will be materially adversely affected.
Moreover, the Company intends to deploy the Coinstar units in banks, convenience
stores and mass merchants and is exploring opportunities for deployment in the
international market. However, the Company has not yet entered such markets and
there can be no assurance that, if entered, deployment in such markets would be
successful. See "Risk Factors -- Possible Termination of Retail Distribution
Partner Agreements" and "Business."
 
POSSIBLE TERMINATION OF RETAIL DISTRIBUTION PARTNER AGREEMENTS
 
    The Company is substantially dependent upon its ability to enter into
agreements with retail distribution partners for the installation of its
Coinstar units. In addition, the Company generally has separate agreements with
each of its retail distribution partners, providing for the Company's exclusive
right to provide coin processing services in their retail locations. These
contracts generally have terms ranging from two to three years and are generally
terminable by either party with advance notice of at least 90 days. In addition,
Coinstar units in service in several supermarket chains account for a
significant portion of the Company's revenue. In 1996 and the first quarter
ended March 31, 1997, Coinstar units in service in three supermarket chains
accounted for approximately 36.2% and 30.3%, respectively, of the Company's
revenue for such periods. The units in service in two of these chains, Ralphs
Grocery Co. ("Ralphs") and Quality Food Centers, Inc., including Hughes Markets,
Inc., its subsidiary, ("QFC-Hughes"), accounted for approximately 12.7% and
14.9%, respectively, of the Company's 1996 revenue and 12.2% and 9.1%,
respectively, of the Company's revenue in the first quarter ended March 31,
1997. The termination of any one or more of the Company's contracts with its
retail distribution partners could have a material adverse effect on the
Company's business, financial condition, results of operations and on its
ability to achieve sufficient cash flow to service its indebtedness. See
"Business -- Sales and Marketing."
 
MANAGEMENT OF GROWTH
 
    The Company has experienced rapid growth and intends to continue to
aggressively expand its operations. The growth in the size and scale of the
Company's business has placed and is expected to continue to place significant
demands on its operational, administrative and financial personnel and operating
systems. Additional planned expansion by the Company may further strain
management and other resources. The Company's ability to manage growth
effectively will depend on its ability to improve its operating systems, to
expand, train and manage its employee base and to develop additional
manufacturing and service capacity. In particular, the Company will be required
to rapidly expand its operating systems and processes in order to support the
projected installations of Coinstar units and the potential addition of
value-added services. Such expansion will require improvements to both hardware
and software and the hiring and training of additional software engineers. In
addition, the Company will be required to
 
                                       10
<PAGE>
establish relationships with additional third-party service providers. These
demands, and others, will require the addition of new management personnel and
the development of additional expertise by existing management personnel. There
can be no assurance that the Company will be able to effectively manage the
expansion of its operations, or that the Company's systems, procedures or
controls will be adequate to support the Company's operations or that Company
management will be able to achieve and manage the rapid roll-out currently
projected. If the Company is unable to manage growth effectively, the Company's
business, financial condition and results of operations and its ability to
achieve sufficient cash flow to service its indebtedness will be materially
adversely affected. See "Business."
 
DEPENDENCE ON A SINGLE SERVICE
 
    The Company has and expects for the foreseeable future to derive
substantially all of its revenues from the operation of Coinstar units.
Accordingly, market acceptance of the Company's coin processing service is
critical to the Company's future success. Since there is only a limited existing
market for the Company's coin processing service, there can be no assurance that
an acceptable level of demand will be achieved or sustained. If sufficient
demand for the Company's coin processing service does not develop due to lack of
market acceptance, technological change, competition or other factors, the
Company's business, financial condition and results of operations and its
ability to achieve sufficient cash flow to service its indebtedness will be
materially adversely affected. See "Risk Factors -- Dependence on Continued
Market Acceptance By Consumers and Retail Distribution Partners" and "Business
- -- Sales and Marketing."
 
EXPOSURE TO COMPONENT SHORTAGES FROM SINGLE SOURCE SUPPLIER
 
    The Company currently purchases the coin counter component of the Coinstar
unit from a single manufacturer, Scan Coin AB, pursuant to an agreement that may
be terminated by either party with six months notice at any time on or after
June 30, 1998. The Company has entered into a non-binding letter of intent with
Scan Coin AB for a new agreement, although no assurance can be given that the
parties will enter into a new agreement. Currently, no other manufacturer
produces a coin counter capable of being used in the Coinstar units without
extensive enhancements and modifications. No assurance can be given that Scan
Coin AB will be able or willing to supply coin counter components to the Company
in the future. The Company believes it would require up to 12 months to source
and make necessary modifications to an alternative coin counter component.
Moreover, it could take several additional months for any such alternative
supplier to meet the Company's required volume levels. Accordingly, any
cessation, slow-down or disruption in the Company's current supply of coin
counter components would have a material adverse effect on the Company's
business, financial condition and results of operations and on its ability to
achieve sufficient cash flow to service its indebtedness. Although the Company
believes alternative suppliers are available, there can be no assurance that the
Company would be able to locate an alternate supplier on a timely or
cost-efficient basis, if at all, and make the necessary modifications and
enhancements to the design of the Coinstar unit to utilize such replacement,
both of which, in the event of their nonoccurrence, would materially impair its
ability to have Coinstar units manufactured. A prolonged inability to obtain
certain components could have a material adverse effect on the Company's
business, financial condition and results of operations and on its ability to
achieve sufficient cash flow to service its indebtedness, particularly as the
Company increases its manufacturing requirements to support its nationwide
deployment. See "Business -- Manufacturing and Supply."
 
RELIANCE ON THIRD-PARTY MANUFACTURER AND SERVICE PROVIDERS
 
    The Company does not conduct manufacturing operations and is dependent and
will continue to be dependent on outside parties for the manufacture of the
Coinstar unit and its key components. While Coinstar intends to significantly
expand its installed base, such expansion may be constrained by the
manufacturing capacity of its third-party manufacturers and suppliers. Although
the Company expects that its current contract manufacturer, SeaMed Corporation
("SeaMed") will be able to produce sufficient
 
                                       11
<PAGE>
units to meet projected demand, there can be no assurance that SeaMed or other
manufacturers will be able to meet the Company's manufacturing needs in a
satisfactory and timely manner. In the event of an unanticipated increase in
demand for Coinstar unit installations by retail distribution partners, the
Company may be unable to meet such demand due to manufacturing constraints.
Although the Company has a contract with SeaMed, it does not have a long-term
obligation to continue the manufacture of the Coinstar unit or its components.
Further, SeaMed is principally engaged in the manufacture of electronic medical
instruments for medical technology companies. The Company believes that it is
SeaMed's only material non-medical customer. As such, the Company faces an
increased risk that SeaMed may choose to focus exclusively on manufacturing its
medical products and cease making the Company's products. Should SeaMed cease
providing services, the Company would be required to locate and qualify
additional suppliers. There can be no assurance that the Company would be able
to locate alternate manufacturers on a timely basis. The Company's reliance on
third-party manufacturers involves a number of additional risks, including the
absence of guaranteed capacity and reduced control over delivery schedules,
quality assurance, production yields and costs. There can be no assurance that
the manufacturing capability of such third-party manufacturers will successfully
address the Company's needs. In the event the Company is unable to retain such
manufacturing on commercially reasonable terms, its business, financial
condition and results of operation and its ability to achieve sufficient cash
flow to service its indebtedness will be materially adversely affected. See
"Business -- Manufacturing and Supply."
 
    The Company relies on third-party service providers for substantial support
and service efforts that the Company currently does not provide directly. In
particular, the Company contracts with armored carriers to arrange for the
pick-up, processing and deposit of coins. The Company generally contracts with
one armored carrier to service a particular region. Many of these carriers do
not have long-standing relationships with the Company and these contracts
generally can be terminated by either party with advance notice ranging from 30
to 90 days. In the past, the Company has experienced a sudden disruption in
service from an armored carrier company. The Company does not currently have nor
does it expect to have in the foreseeable future the internal capability to
provide back up service in the event of sudden disruption in service from an
armored carrier company. Any failure by the Company to maintain its existing
relationships or to establish new relationships on a timely basis or on
acceptable terms would have a material adverse effect on the Company's business,
financial condition and results of operations and on its ability to achieve
sufficient cash flow to service its indebtedness. Moreover, as with any business
that handles large volumes of cash, the Company is susceptible to theft,
counterfeit and other forms of fraud, including security breaches of the
Company's computing system that performs important accounting functions. There
can be no assurance that the Company will be successful in developing product
enhancements and new services to thwart such attempts. See "Business -- The
Coinstar System."
 
RISK OF DEFECTS IN OPERATING SYSTEMS
 
    The Company collects financial and operating data and monitors unit
performance through a wide-area communications network connecting each of the
Coinstar units with a central computing system located at the Company's
headquarters. This information is used to track the flow of coins, verify coin
counts and schedule and dispatch unit service. The operation of the Coinstar
units depends on sophisticated software, computing systems and communications
services that may contain undetected errors or are subject to failures. These
errors and failures may arise particularly when new services or service
enhancements are added or when the volume of services provided increases.
Although each unit is designed to store all data collected, helping to ensure
critical data is not lost due to an operating systems failure, the inability of
the Company to collect the data from its units could lead to a delay in
processing coins and crediting the accounts of its distribution partners for
vouchers already redeemed. Further, there can be no assurance that the design of
the operating systems to prevent the loss of data will operate as intended and
any loss of or delay in collecting coin processing data would materially and
adversely effect the Company's operations. In addition, the Company has in the
past experienced limited delays and disruptions resulting from upgrading or
improving its operating systems. Although such disruptions have not had a
material
 
                                       12
<PAGE>
effect on the Company's operations, there can be no assurance that future
upgrades or improvements will not result in delays or disruptions that would
have a material adverse impact on the Company's operations. In particular, the
Company is currently planning some significant improvements in its operating
platform in order to support its projected expansion of the installed base of
Coinstar units and the potential addition of value-added services. While the
Company is taking steps to ensure that the potential adverse impact of such
improvements on the Company's operations is minimized, there can be no assurance
that the platform will be able to handle the increased volume of services
expected from the continued expansion of the Company's network and the potential
addition of value-added services or that the improvements will occur on a timely
basis so as not to disrupt such continued expansion and potential addition of
value-added services. In addition, the communications network on which the
Company relies is not owned by the Company and is subject to service
interruptions. Further, while the Company has taken significant steps to protect
the security of its network, any breach of such security whether intentional or
from a computer virus could have a material adverse impact on the Company. Any
service disruptions, either due to errors or delays in the Company's software or
computing systems or interruptions or breaches in the communications network, or
security breaches of the system, could have a material adverse affect on the
Company's business, financial condition and results of operations and on its
ability to achieve sufficient cash flow to service its indebtedness. See
"Business -- The Coinstar System."
 
DEPENDENCE ON KEY PERSONNEL AND NEED TO HIRE ADDITIONAL PERSONNEL
 
    The Company's performance is substantially dependent on the performance of
its executive officers and key employees and its long term success will depend
on its ability to recruit, retain and motivate highly skilled personnel. Jens H.
Molbak, President and Chief Executive Officer, Rod W. Brooks, Vice President of
Sales and Marketing, Aaron R. Finch, Vice President of Operations, and Daniel A.
Gerrity, Vice President and Chief Technical Officer, have been primarily
responsible for the development and expansion of the Company's business. The
Company recently hired Kirk A. Collamer as Vice President and Chief Financial
Officer. All of the Company's executive officers and employees are employed on
an at-will basis. The loss of the services of any of these executive officers or
other key employees or the inability to attract and retain necessary technical
and managerial personnel could have a material adverse effect upon the Company's
business, financial condition and results of operation and on its ability to
achieve sufficient cash flow to service its indebtedness. Presently, the Company
maintains a "key man" life insurance policy on Mr. Molbak in the amount of $2.0
million. See "Management."
 
UNCERTAINTY OF PROTECTION OF PATENTS AND PROPRIETARY RIGHTS
 
   
    The Company's future success depends, in part, on its ability to protect its
intellectual property and maintain the proprietary nature of its technology
through a combination of patents, licenses and other intellectual property
arrangements, without infringing the proprietary rights of third parties. In
October 1996 and April 1997, the Company was issued United States patents
relating to removing debris from coins processed in a self-service environment
and other aspects of self-service coin processing. These patents will expire in
October 2013 and April 2014, respectively. Sufficient debris removal is
important to reducing clogging and malfunctioning. Reducing these problems and
the associated downtime improves unit availability for customer use and reduces
the amount of time that Company or retail partner personnel must spend attending
to the unit, both of which are important features of operating in a self-service
environment. No assurance can be given that any patents from any pending patent
applications or from any future patent applications will be issued, that any of
the Company's patents will be held valid if subsequently challenged or that
others will not claim rights in or ownership of the patents and other
proprietary rights held by the Company. Moreover, there can be no assurance that
any patents issued to the Company will not be challenged, invalidated or
circumvented, or that the rights granted thereunder will provide proprietary
protection to the Company. Despite the Company's efforts to safeguard and
maintain its proprietary rights, there can be no assurance that the Company will
be successful in doing so or that the Company's competitors will not
independently develop or patent technologies that are substantially equivalent
or superior to the Company's technologies. On June 18, 1997, the Company filed
    
 
                                       13
<PAGE>
in the United States District Court, Northern District of California against
CoinBank Automated Systems, Inc. ("CoinBank"), one of its competitors, a
complaint for infringement of one of the Company's United States patents (the
"Patent Infringement Claim"). CoinBank responded to the Company by letter dated
June 23, 1997, alleging that the Company failed to conduct a reasonable
investigation before filing the Patent Infringement Claim, the Patent
Infringement Claim is unreasonable and without factual foundation and the Patent
Infringement Claim was filed for an improper purpose. CoinBank has demanded the
Company dismiss such action, and has indicated that if such action is not
dismissed, CoinBank will answer the Patent Infringement Claim on June 26, 1997
and counterclaim for declaration of noninfringement, invalidity and
unenforceability of the subject patent and file a claim for $12 million of
damages based on the tort of intentional interference with prospective economic
advantage. CoinBank further stated that it may file a cross-complaint against
Scan Coin AB for indemnity and breach of warranty of title. On June 27, 1997,
CoinBank answered the Patent Infringement Claim and counterclaimed for
declaration of noninfringement, invalidity and unenforceability of the subject
patent, and filed a claim for breach of warranty against Scan Coin AB. There can
be no assurance that the Company will prevail in such Patent Infringement Claim
or on any claim that might be filed by CoinBank against the Company, or that as
a result of such Patent Infringement Claim, the Company's patent will not be
limited in scope or found to be invalid.
 
    Since patent applications in the United States are not publicly disclosed
until the patent is issued, applications may have been filed by others which, if
issued as patents, could cover the Company's products. The Company is subject to
the risk of claims and litigation alleging infringement of the intellectual
property rights of others. There can be no assurance that others will not assert
infringement or misappropriation claims against the Company in the future based
on patents, copyrights or trade secrets or that such claims will not be
successful. The Company could incur substantial costs in defending itself and
its retail distribution partners against any such claims, regardless of the
merits of such claims. Parties making such claims may be able to obtain
injunctive or other equitable relief which could effectively block the Company's
ability to provide its coin processing service and use the processing equipment
in the United States and abroad, and could result in an award of substantial
damages. In the event of a successful claim of infringement, the Company may
need or be required to obtain one or more licenses from, and/or grant one or
more licenses to, others. There can be no assurance that the Company could
obtain necessary licenses from others at a reasonable cost or at all. The
defense of any lawsuit could result in time-consuming and expensive litigation,
damages, license fees, royalty payments, diversion of the attention of key
personnel and restrictions on or the termination of the Company's ability to
provide its coin processing service and use the processing equipment, any of
which could have a material adverse effect on the Company's business, financial
condition and results of operations and on its ability to achieve sufficient
cash flow to service its indebtedness. The Company also relies on trade secrets
to develop and maintain its competitive position. Although the Company protects
its proprietary technology in part by confidentiality agreements with its
employees, consultants and corporate partners, there can be no assurance that
these agreements will not be breached, that the Company will have adequate
remedies for any breach or that the Company's trade secrets will not otherwise
become known or be discovered independently by its competitors. See "Business --
Proprietary Rights."
 
RAPID TECHNOLOGICAL CHANGE
 
    The self-service coin processing market is relatively new and evolving. As
such, the Company anticipates that, as the market matures, it will be subject to
technological change, new services and product enhancements, particularly as the
Company expands its service offerings. Accordingly, the Company's success may
depend in part upon its ability to develop product enhancements and new services
that keep pace with continuing changes in technology and consumer preferences
while remaining price competitive. There can be no assurance, however, that the
Company would be successful in developing such product enhancements or new
services, that it will be able to introduce such products or services on a
timely basis or that any such product enhancements or new services will be
successful in the marketplace. The
 
                                       14
<PAGE>
Company's failure to develop technological improvements or to adapt its products
and services to technological change on a timely basis could, over time, have a
material adverse effect on the Company's business, financial condition and
results of operations and on its ability to achieve sufficient cash flow to
service its indebtedness. See "Business -- Product Research and Development."
 
NO PRIOR PUBLIC MARKET FOR COMMON STOCK; POTENTIAL VOLATILITY OF STOCK PRICE
 
   
    Prior to this offering, there has been no public market for the Company's
Common Stock, and there can be no assurance that an active trading market for
the Common Stock will develop or be sustained after this offering or that the
market price of the Common Stock will not decline below the initial public
offering price. The initial public offering price has been determined through
negotiations between the Company and the Underwriters based upon several factors
and may not be indicative of future market prices. See "Underwriting" for a
discussion of the factors considered in determining the initial public offering
price. In addition, the securities markets have from time to time experienced
significant price and volume fluctuations that are unrelated to the operating
performance of particular companies. Announcements of technological innovations
or new products or services by the Company or its competitors, the termination
of one or more retail distribution contracts, release of reports, changes in or
failure of the Company to meet financial estimates by securities analysts,
industry developments, market acceptance of the Coinstar service by retail
distribution partners and consumers, economic and other external factors, as
well as period-to-period fluctuations in the Company's financial results, may
have a significant and adverse impact on the market price of the Common Stock.
See "Risk Factors -- Possible Termination of Retail Distribution Partner
Agreements," "Risk Factors -- Dependence on Continued Market Acceptance By
Consumers and Retail Distribution Partners" and "Risk Factors -- Fluctuations in
Quarterly Operating Results."
    
 
POTENTIAL ADVERSE IMPACT OF SHARES ELIGIBLE FOR FUTURE SALE; REGISTRATION RIGHTS
 
    Sales of shares of Common Stock (including shares issued upon the exercise
of outstanding options) in
the public market after this offering could adversely affect the market price of
the Common Stock. Such sales also might make it more difficult for the Company
to sell equity securities or equity-related securities in the future at a time
and price that the Company deems appropriate. Upon completion of this offering,
the Company will have outstanding an aggregate of 15,666,396 shares of Common
Stock, assuming no exercise of the Underwriters' over-allotment option and no
exercise of options outstanding as of March 31, 1997. Of these shares, the
3,000,000 shares of Common Stock sold in this offering will be freely tradable
without restriction or further registration under the Securities Act, unless
held by affiliates of the Company as that term is defined in Rule 144 under the
Securities Act ("Affiliates"). The remaining 12,666,396 shares of Common Stock
held by existing stockholders are restricted securities as that term is defined
in Rule 144 under the Securities Act (the "Restricted Shares"). Restricted
Shares may be sold in the public market only if registered or if they qualify
for an exemption from registration under Rules 144 or 701, promulgated under the
Securities Act.
 
    As a result of agreements not to sell such shares (the "Lock-up Agreements")
and the provisions of Rules 144 and 701, additional shares will be available in
the public market as follows: (i) no Restricted Shares will be eligible for
immediate sale on the effective date of this offering; (ii) 7,355,328 Restricted
Shares will be eligible for sale without restriction upon expiration of Lock-up
Agreements 180 days after the date of this Prospectus; (iii) 2,617,648
Restricted Shares will be eligible for sale upon expiration of the Lock-up
Agreements, subject to the volume and other restrictions of Rule 144; and (iv)
the remaining 2,693,420 Restricted Shares (representing all of the shares of
Common Stock issuable upon the assumed cash exercise of certain warrants) will
be eligible for sale from time to time thereafter upon expiration of their
respective one-year holding periods. The Company intends to register, following
this offering, a total of 2,900,000 shares of Common Stock subject to
outstanding options or reserved for issuance under the Equity Incentive Plan,
200,000 shares of Common Stock reserved for issuance under its 1997 Employee
 
                                       15
<PAGE>
Stock Purchase Plan (the "Purchase Plan") and 100,000 shares of Common Stock
reserved for issuance under its 1997 Non-Employee Directors' Stock Option Plan
(the "Directors' Plan") which shares will become available for sale in the
public market after the expiration of the Lock-up Agreements as such options
become exercisable. As of March 31, 1997, 921,900 shares of Common Stock were
subject to outstanding options, 285,663 of which were then vested. All of these
shares are subject to Lock-up Agreements. Furthermore, upon completion of this
offering and the expiration of the Lock-up Agreements, the holders of 8,988,964
shares of Common Stock and 2,693,420 shares issuable upon the assumed cash
exercise of warrants to purchase Common Stock, or their transferees, will be
entitled to certain rights with respect to the registration of such shares under
the Securities Act. Registration of such shares under the Securities Act would
result in such shares becoming freely tradable without restriction under the
Securities Act (except for shares purchased by Affiliates) immediately upon the
effectiveness of such registration. Such registration and sale of Common Stock
in the public market may have an adverse effect on the market price of the
Common Stock. See "Description of Capital Stock" and "Shares Eligible for Future
Sale."
 
IMMEDIATE AND SUBSTANTIAL DILUTION TO NEW PURCHASERS
 
   
    Purchasers of the shares of Common Stock offered hereby will incur immediate
and substantial dilution of $8.91 per share in the net tangible book value of
the Common Stock from the initial public offering price. Such investors will
experience additional dilution upon the exercise of outstanding options and
warrants to purchase the Company's Common Stock. See "Dilution."
    
 
BROAD DISCRETION OF MANAGEMENT REGARDING PROCEEDS OF THE OFFERING
 
    A substantial portion of the net proceeds of this offering has been
allocated to capital expenditures, working capital and general corporate
purposes. Accordingly, management will have broad discretion as to the
application of the offering proceeds. Pending the Company's use of such proceeds
to fund capital expenditures and working capital incurred in connection with the
continued expansion of the Coinstar network, for product research and
development, and deployment of enhancements to the Coinstar unit and the coin
processing network and for general corporate purposes, the net proceeds will be
invested in short-term, interest-bearing, investment grade securities. In
addition, a portion of the proceeds may also be used for the early retirement of
debt, which may include the purchase or redemption of a portion of the Notes,
although the Company currently has no specific plans or commitments in this
regard. In addition, the Company may make one or more acquisitions of or
investments in complementary technologies, products or businesses which broaden
or enhance the Company's current product offerings. However, the Company has no
specific plans, agreements or commitments, oral or written, and is not currently
engaged in any negotiations for any such acquisition. It is possible that the
return on such investments will be less than that which would be realized were
the Company immediately to use such funds for other purposes. See "Use of
Proceeds."
 
ADVERSE IMPACT OF POSSIBLE ISSUANCES OF PREFERRED STOCK; ANTI-TAKEOVER EFFECT OF
  CERTAIN CHARTER AND BYLAW PROVISIONS
 
    Upon completion of this offering, the Board of Directors will have authority
to issue up to 5,000,000 shares of Preferred Stock and to fix the price, rights,
preferences, privileges and restrictions, including voting rights, of those
shares without any further vote or action by the stockholders. The rights of the
holders of Common Stock will be subject to, and may be adversely affected by,
the rights of the holders of any Preferred Stock that may be issued in the
future. The issuance of Preferred Stock could affect adversely the voting power
of holders of Common Stock and the likelihood that such holders will receive
dividend payments and payments upon liquidation. Additionally, the issuance of
Preferred Stock may have the effect of delaying, deferring or preventing a
change in control of the Company, may discourage bids for the Common Stock at a
premium over the market price of the Common Stock and may affect adversely the
 
                                       16
<PAGE>
market price of and the voting and other rights of the holders of the Common
Stock. In addition, the Company's Bylaws provide that special meetings of
stockholders may be called only by the Chairman of the Board of Directors, the
Chief Executive Officer or the Board of Directors pursuant to a resolution
approved by a majority of the Board of Directors. In addition, the Company is
subject to the anti-takeover provisions of Section 203 of the Delaware General
Corporation Law, which prohibits the Company from engaging in a "business
combination" with an "interested stockholder" for a period of three years after
the date of the transaction in which the person became an interested
stockholder, unless the business combination is approved in a prescribed manner.
These provisions, could have the effect of discouraging certain attempts to
acquire the Company which could deprive the Company's stockholders of the
opportunity to sell their shares of Common Stock at prices higher than
prevailing market prices. See "Description of Capital Stock."
 
NO DIVIDENDS; RESTRICTIONS ON PAYMENT OF DIVIDENDS
 
    The Company has not declared or paid any dividends on its capital stock
since its inception. The Company currently anticipates that it will retain all
of its future earnings, if any, for use in the operation and expansion of its
business and does not anticipate paying any cash dividends in the foreseeable
future. In addition, the Company's indenture governing the Notes restricts the
payment of dividends if at the time of such dividend or immediately thereafter,
the Company is in default under the indenture or does not meet certain tests
associated with the Company's financial position. See "Dividend Policy."
 
                                       17
<PAGE>
                                  THE COMPANY
 
    The Company's executive offices are located at 13231 SE 36th Street, Suite
200, Bellevue, Washington 98006. Its telephone number at that address is (206)
644-6789.
 
                                USE OF PROCEEDS
 
   
    The net proceeds to the Company from the sale of the 3,000,000 shares of
Common Stock offered by the Company hereby are estimated to be $28.5 million
($32.9 million if the Underwriters' over-allotment option is exercised in full)
after deducting the underwriting discounts and commissions and estimated
offering expenses payable by the Company.
    
 
   
    The Company intends to use the net proceeds of this offering as follows: (i)
$23 million to fund capital expenditures and working capital in connection with
the continued expansion and enhancements of the Coinstar network, (ii) $3.0
million for product research and development, and deployment of enhancements to
the Coinstar unit and the coin processing network and (iii) $2.5 million for
general corporate purposes. A portion of the proceeds may also be used for the
early retirement of debt, which may include the purchase or redemption of a
portion of the $95 million principal amount of 13% Senior Subordinated Discount
Notes due 2006, and for investment purposes related to the expansion of its
business, including internationally, although the Company currently has no
specific plans or commitments in this regard. The amounts actually expended by
the Company for working capital purposes will vary significantly depending upon
a number of factors, including future revenue growth, if any, the amount of cash
generated by the Company's operations and the progress of the Company's product
development efforts. Accordingly, the Company's management will retain broad
discretion in the allocation of the net proceeds from this offering. In
addition, the Company may make one or more acquisitions of or investments in
complementary technologies, products or businesses which broaden or enhance the
Company's current product offerings. However, the Company has no specific plans,
agreements or commitments, oral or written, and is not currently engaged in any
negotiations for any such acquisition. Pending the application of proceeds
described above, the net proceeds will be invested in short-term,
interest-bearing, investment grade securities. See "Management's Discussion and
Analysis of Financial Condition and Results of Operations -- Liquidity and
Capital Resources."
    
 
                                DIVIDEND POLICY
 
    The Company has never declared or paid any cash dividends on its capital
stock. The Company currently intends to retain any future earnings to finance
the growth and development of its business and therefore does not anticipate
paying any cash dividends in the foreseeable future. The future payment of cash
dividends, if any, is within the discretion of the Board of Directors and will
depend on the future earnings, capital requirements, financial condition and
future prospects of the Company and such other factors as the Board of Directors
may determine. In addition, the Company's indenture governing the Notes
restricts the Company's ability to pay any dividends if at the time of such
dividend or immediately thereafter, the Company is in default under the
indenture or does not meet certain tests associated with the Company's financial
position.
 
                                       18
<PAGE>
                                 CAPITALIZATION
 
   
    The following table sets forth (i) the capitalization of the Company as of
March 31, 1997, (ii) the pro forma capitalization after giving effect to the
automatic conversion of all outstanding shares of Preferred Stock into Common
Stock and (iii) the capitalization as adjusted to give effect to the sale of the
3,000,000 shares of Common Stock offered by the Company hereby at the initial
public offering price of $10.50 per share (after deducting the underwriting
discounts and commissions and estimated offering expenses payable by the
Company) and the application of the estimated net proceeds therefrom. This table
excludes warrants to purchase 2,693,420 shares of Common Stock at a weighted
average exercise price of $2.96 per share which expire upon the closing of this
offering or within 90 days thereafter. Such warrants may be exercised for cash
or on a cashless basis at the option of the warrant holder. This table should be
read in conjunction with the Financial Statements and related Notes thereto
appearing elsewhere in this Prospectus.
    
 
   
<TABLE>
<CAPTION>
                                                                                         MARCH 31, 1997
                                                                               -----------------------------------
                                                                                                        PRO FORMA
                                                                                 ACTUAL    PRO FORMA   AS ADJUSTED
                                                                               ----------  ----------  -----------
                                                                                     (DOLLARS IN THOUSANDS)
<S>                                                                            <C>         <C>         <C>
Cash, cash equivalents and short-term investments (1)........................  $   48,184  $   48,184   $  76,727
                                                                               ----------  ----------  -----------
                                                                               ----------  ----------  -----------
Debt:
  13% Senior Subordinated Discount Notes due 2006............................  $   68,382  $   68,382   $  68,382
  Other long term obligations, including current portion.....................       3,806       3,806       3,806
                                                                               ----------  ----------  -----------
  Total debt, including current portion......................................      72,188      72,188      72,188
                                                                               ----------  ----------  -----------
 
Mandatorily Redeemable Preferred Stock, $.001 par value; 16,000,000 shares
  authorized; 7,315,795 shares outstanding actual; no shares outstanding pro
  forma and as adjusted......................................................      24,972          --          --
                                                                               ----------  ----------  -----------
 
Stockholders' equity (deficit):
  Convertible Preferred Stock, $.001 par value; 16,000,000 shares authorized;
    1,545,281 shares outstanding actual; no shares outstanding pro forma and
    as adjusted..............................................................       4,232          --          --
  Common Stock, $.001 par value; 22,000,000 authorized; 984,012 outstanding
    actual; 9,972,976 shares pro forma (2); and 12,972,976 shares outstanding
    as adjusted..............................................................          94      29,298      57,841
  Contributed capital for warrants...........................................       2,621       2,621       2,621
  Accumulated deficit........................................................     (36,396)    (36,396)    (36,396)
                                                                               ----------  ----------  -----------
  Total stockholders' equity (deficit).......................................     (29,449)     (4,477)     24,066
                                                                               ----------  ----------  -----------
      Total capitalization...................................................  $   67,711  $   67,711   $  96,254
                                                                               ----------  ----------  -----------
                                                                               ----------  ----------  -----------
</TABLE>
    
 
- ------------------------------
 
(1) Cash, cash equivalents and short-term investments include $8.3 million of
    funds in transit, which represent amounts being processed by armored car
    carriers or residing in Coinstar units.
 
(2) Excludes 921,900 shares of Common Stock issuable upon exercise of
    outstanding options granted under the Equity Incentive Plan as of March 31,
    1997 at a weighted average exercise price of $5.67 per share, 40,000 shares
    of Common Stock issuable upon exercise of outstanding options granted
    outside the Equity Incentive Plan as of March 31, 1997 at a weighted average
    exercise price of $3.50 per share and 3,736,401 shares of Common Stock
    issuable upon exercise of outstanding warrants to purchase Common Stock at a
    weighted average exercise price of $5.64 per share. See "Management --
    Equity Incentive Plans," "Description of Capital Stock -- Warrants" and
    Notes 6, 7 and 9 to Financial Statements.
 
                                       19
<PAGE>
                                    DILUTION
 
   
    The pro forma net tangible book value of the Company as of March 31, 1997
was approximately $(7.9 million) or $(0.79) per share of outstanding Common
Stock. Pro forma net tangible book value per share is equal to the Company's
total tangible assets less its total liabilities, divided by the number of
outstanding shares of Common Stock, assuming the conversion of all outstanding
shares of Preferred Stock into Common Stock. Dilution per share represents the
difference between the price per share paid by investors in this offering and
the as adjusted pro forma net tangible book value per share immediately after
this offering. After giving effect to the sale of the 3,000,000 shares of Common
Stock offered by the Company hereby at the initial public offering price of
$10.50 per share (after deducting the underwriting discounts and commissions and
estimated offering expenses payable by the Company), the as adjusted pro forma
net tangible book value of the Company at March 31, 1997 would have been
approximately $20.6 million or $1.59 per share. This represents an immediate
increase in such net tangible book value of $2.38 per share to existing
stockholders and an immediate dilution of $8.91 per share to new investors
purchasing shares in this offering. The following table illustrates this per
share dilution:
    
 
   
<TABLE>
<S>                                                                  <C>          <C>
Initial public offering price per share............................                $   10.50
  Pro forma net tangible book value per share as of March 31,
    1997...........................................................   $   (0.79)
  Increase per share attributable to new investors.................        2.38
As adjusted pro forma net tangible book value per share after this
  offering.........................................................                     1.59
                                                                                  -----------
Dilution per share to new investors in this offering...............                $    8.91
                                                                                  -----------
                                                                                  -----------
</TABLE>
    
 
   
    The following table summarizes on a pro forma basis as of March 31, 1997,
the number of shares of Common Stock purchased from the Company, the total cash
consideration paid and the average price paid per share by the existing holders
of Common Stock and by the new investors in this offering at the initial public
offering price of $10.50 per share:
    
 
   
<TABLE>
<CAPTION>
                                                  SHARES PURCHASED          TOTAL CONSIDERATION        AVERAGE
                                              -------------------------  --------------------------     PRICE
                                                 NUMBER       PERCENT       AMOUNT        PERCENT     PER SHARE
                                              ------------  -----------  -------------  -----------  -----------
<S>                                           <C>           <C>          <C>            <C>          <C>
Existing stockholders.......................     9,972,976        76.9%  $  29,597,620        48.4%   $    2.97
New investors...............................     3,000,000        23.1      31,500,000        51.6        10.50
                                              ------------       -----   -------------       -----
Total.......................................    12,972,976       100.0%  $  61,097,620       100.0%
                                              ------------       -----   -------------       -----
                                              ------------       -----   -------------       -----
</TABLE>
    
 
    The foregoing table assumes the automatic conversion of all outstanding
shares of Preferred Stock into Common Stock and excludes (i) 2,693,420 shares of
Common Stock issuable upon the exercise of certain outstanding warrants at a
weighted average exercise price of $2.96 per share which expire upon the closing
of this offering or within 90 days thereafter. Such warrants may be exercised
for cash or on a cashless basis at the option of the warrant holder; (ii)
2,900,000 shares of Common Stock reserved for issuance pursuant to the Company's
Equity Incentive Plan, under which options to purchase 921,900 shares of Common
Stock at a weighted average exercise price of $5.67 per share were outstanding
as of March 31, 1997; (iii) 40,000 shares of Common Stock issuable upon exercise
of outstanding options granted outside the Equity Incentive Plan as of March 31,
1997 at a weighted average exercise price of $3.50 per share; (iv) 1,042,981
shares of Common Stock issuable upon exercise of certain outstanding warrants at
a weighted average exercise price of $12.57 per share; (v) 200,000 shares of
Common Stock reserved for future issuance under the Company's Purchase Plan; and
(vi) 100,000 shares of Common Stock reserved for future issuance under the
Company's Directors' Plan. To the extent that outstanding options or warrants
are exercised in the future, there may be further dilution to new stockholders.
See "Management -- Equity Incentive Plans," "Description of Capital Stock --
Warrants" and Notes 6, 7 and 9 to Financial Statements.
 
                                       20
<PAGE>
                       SELECTED FINANCIAL AND OTHER DATA
 
    The following table sets forth selected financial data of the Company as of
and for each of the years in the five year period ended December 31, 1996 and as
of and for the three month periods ended March 31, 1996 and 1997. The statements
of operations data for each of the years in the three year period ended December
31, 1996 and the balance sheet data as of December 31, 1995 and 1996 have been
derived from the financial statements of the Company, audited by Deloitte &
Touche LLP, independent auditors, which are included elsewhere in this
Prospectus. The statements of operations data for each of the years in the two
year period ended December 31, 1993 and the balance sheet data as of December
31, 1992, 1993 and 1994 have been derived from audited financial statements of
the Company which are not included in this Prospectus. The statements of
operations data for the three month periods ended March 31, 1996 and 1997 and
the balance sheet data as of March 31, 1997 have been derived from unaudited
financial statements of the Company that include, in the opinion of management,
all normal and recurring adjustments that management considers necessary for a
fair statement of the quarterly results. The operating results for the three
months ended March 31, 1997 are not necessarily indicative of results that may
be expected for the year ending December 31, 1997. The following information is
qualified by reference to, and should be read in conjunction with "Management's
Discussion and Analysis of Financial Condition and Results of Operations" and
the Financial Statements and related Notes thereto included elsewhere in this
Prospectus.
 
   
<TABLE>
<CAPTION>
                                                                                                  THREE MONTHS ENDED
                                    INCEPTION TO             YEAR ENDED DECEMBER 31,                  MARCH 31,
                                    DECEMBER 31,   --------------------------------------------  --------------------
                                       1992(1)       1993(1)      1994       1995       1996       1996       1997
                                    -------------  -----------  ---------  ---------  ---------  ---------  ---------
                                               (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AND PER UNIT DATA)
<S>                                 <C>            <C>          <C>        <C>        <C>        <C>        <C>
STATEMENTS OF OPERATIONS DATA:
  Revenue.........................    $       8     $      15   $     325  $   1,063  $   8,312  $     746  $   3,995
  Expenses:
    Direct operating..............           46            45         488      1,336      7,258        888      3,450
    Regional sales and
      marketing...................           --             3          86        349      1,505        208        630
    Product research and
      development.................          383         1,368       1,648      1,830      3,969        661      1,441
    Selling, general and
      administrative..............          171           402       1,716      2,790      5,351        872      2,528
    Depreciation and
      amortization................           --            40         440      1,117      4,135        499      1,684
                                          -----    -----------  ---------  ---------  ---------  ---------  ---------
  Loss from operations............         (592)       (1,843)     (4,053)    (6,359)   (13,906)    (2,382)    (5,738)
  Other income (expense)
      Interest income.............           11            29          34        398        848        160        580
      Interest expense............           --            --        (297)      (208)    (2,661)       (87)    (2,344)
                                          -----    -----------  ---------  ---------  ---------  ---------  ---------
  Net loss before extraordinary
    item..........................         (581)       (1,814)     (4,316)    (6,169)   (15,719)    (2,309)    (7,502)
  Extraordinary item -- loss
    related to early retirement of
    debt..........................           --            --          --         --       (248)        --         --
                                          -----    -----------  ---------  ---------  ---------  ---------  ---------
  Net loss........................    $    (581)    $  (1,814)  $  (4,316) $  (6,169) $ (15,967) $  (2,309) $  (7,502)
                                          -----    -----------  ---------  ---------  ---------  ---------  ---------
                                          -----    -----------  ---------  ---------  ---------  ---------  ---------
  Pro forma net loss per share
    before extraordinary item
    (2)...........................           --            --          --         --  $   (1.47) $   (0.22) $   (0.70)
  Pro forma extraordinary item per
    share (2).....................           --            --          --         --      (0.02)        --         --
                                                                                      ---------  ---------  ---------
  Pro forma net loss per share
    (2)...........................           --            --          --         --  $   (1.49) $   (0.22) $   (0.70)
                                                                                      ---------  ---------  ---------
                                                                                      ---------  ---------  ---------
  Pro forma weighted average
    shares outstanding
    (000's)(2)....................           --            --          --         --     10,715     10,715     10,715
 
OTHER DATA:
  Number of new Coinstar units
    installed during the period...            4            13          31        215      1,238        169        428
  Installed base of Coinstar units
    at end of the period..........            4            17          48        263      1,501        432      1,929
  Number of regional markets......                          2           4         11         23         13         27
 
  Dollar value of coins
    processed.....................    $      --     $      74   $   5,245  $  17,701  $ 115,476  $  12,306  $  52,724
  Capital expenditures............            8           620       2,163      3,823     20,820      3,185      7,675
  Direct contribution (loss)
    (3)...........................          (38)          (30)       (163)      (273)     1,054       (142)       545
  Direct operating expense per
    average installed unit (4)....           --            --      20,353     11,717      8,610      2,515      2,037
</TABLE>
    
 
                                       21
<PAGE>
 
<TABLE>
<CAPTION>
                                                               DECEMBER 31,
                                           -----------------------------------------------------   MARCH 31,
                                             1992       1993       1994       1995       1996        1997
                                           ---------  ---------  ---------  ---------  ---------  -----------
<S>                                        <C>        <C>        <C>        <C>        <C>        <C>
BALANCE SHEET DATA:
Cash, cash equivalents and short-term
  investments (5)........................  $      46  $   1,417  $   1,343  $  14,120  $  56,310   $  48,184
Total assets.............................         80      2,090      3,913     19,601     82,531      81,538
Total debt, including current portion....          4         --      4,660      1,658     70,065      72,188
Mandatorily Redeemable Preferred Stock...         --         --         --     23,548     24,972      24,972
Paid in capital..........................        657      4,239      4,512      5,409      6,871       6,947
Total stockholders' equity (deficit).....  $      76  $   1,844  $  (2,224) $  (7,471) $ (21,976)  $ (29,449)
</TABLE>
 
- ------------------------------
 
(1) Commercial deployment of the units did not commence until 1994; therefore,
    certain information relating to 1992 and 1993 is not meaningful.
 
(2) See Note 2 to Financial Statements for an explanation of the determination
    of the number of shares used in computing pro forma net loss per share. Pro
    forma net loss per share is not presented for the years ended December 31,
    1992 through 1995 due to the lack of comparability.
 
(3) Direct contribution (loss) is defined as revenue less direct operating
    expenses. The Company uses direct contribution (loss) as a measure of
    operating performance to assist in understanding its operating results.
    Direct contribution (loss) is not a measure of financial performance under
    GAAP and should not be considered in isolation or an alternative to gross
    margin, income (loss) from operations, net income (loss), or any other
    measure of performance under GAAP.
 
(4) Based on monthly averages of units in operation over the applicable period.
 
(5) Cash, cash equivalents and short-term investments include funds in transit,
    which represent amounts being processed by armored car carriers or residing
    in Coinstar units, of $767,000, $5.5 million and $8.3 million at December
    31, 1995 and 1996, and March 31, 1997, respectively. Funds in transit prior
    to such dates are negligible.
 
                                       22
<PAGE>
                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
    THE FOLLOWING DISCUSSION AND ANALYSIS SHOULD BE READ IN CONJUNCTION WITH THE
FINANCIAL STATEMENTS AND RELATED NOTES THERETO INCLUDED ELSEWHERE IN THIS
PROSPECTUS. EXCEPT FOR THE HISTORICAL INFORMATION CONTAINED HEREIN, THE
DISCUSSION IN THIS PROSPECTUS CONTAINS CERTAIN FORWARD-LOOKING STATEMENTS THAT
INVOLVE RISKS AND UNCERTAINTIES, SUCH AS THE COMPANY'S PLANS, OBJECTIVES,
EXPECTATIONS AND INTENTIONS. THE COMPANY'S ACTUAL RESULTS COULD DIFFER
MATERIALLY FROM RESULTS DISCUSSED IN THE FORWARD-LOOKING STATEMENTS. FACTORS
THAT COULD CAUSE OR CONTRIBUTE TO SUCH DIFFERENCES INCLUDE, BUT ARE NOT LIMITED
TO, THOSE DISCUSSED BELOW, IN "RISK FACTORS," "BUSINESS" AND ELSEWHERE IN THIS
PROSPECTUS.
 
OVERVIEW
 
    The Company develops, owns and operates a network of automated, self-service
coin counting and processing machines that provides consumers with a convenient
means to convert loose coins into cash. The Company began field testing of a
prototype unit in 1992 and commercial installation of units in supermarkets in
1994. The Company has increased its store installation base every year and as of
March 31, 1997 had an installed base of 1,929 units located in supermarkets in
27 regional markets across the United States. In 1996, the Company significantly
accelerated its plans for installation of the Coinstar units in various
geographic regions.
 
    Beginning in 1995, the Company has devoted significant resources to building
a sales and marketing organization, adding administrative personnel and
developing the network systems and infrastructure to support the rapid growth of
its installed base of units. The cost of this expansion and the significant
depreciation expense of its installed network have resulted in significant
operating losses to date and an accumulated stockholders' deficit of $36.4
million as of March 31, 1997. The continued rapid expansion of its installed
base is expected to result in continued increases in the number of employees,
marketing and field service personnel expenses in new regions and general and
administrative expenses related to the ongoing development of information
systems to support future growth. Consequently, the Company expects to incur
increasing operating losses in the future. To date, the Company has funded its
operating losses and capital expenditure requirements through the private sale
of equity and in October 1996, the sale of the Notes for net proceeds of $62.9
million. In connection with the debt financing in October 1996, the Company
began to prepare for accelerated future growth of its installed base by
increasing expenditures on its field service organization, upgrading its systems
engineering capabilities and developing and testing new marketing and promotion
programs designed to increase coin processing volumes.
 
    The Company currently derives substantially all its revenues from coin
processing services generated by its installed base of Coinstar units located in
supermarket chains in 20 states across the country. The Company generates
revenues based on a processing fee, currently 7.5%, charged on the total dollar
amount of coins processed in a transaction. Prior to 1996 the Company's
processing fee was 10% on pennies and 5% on all other coins. Beginning in the
first quarter of 1996 the Company began charging a flat 7.5% fee on selected
units and converted all units to this new fee structure by the end of the second
quarter of 1996. Coin processing fee revenue is recognized at the time the
customers' coins are counted by the Coinstar unit. Overall revenue growth is
dependent on both the rate of new installations and the growth in coin
processing volumes of its installed base. The Company's experience to date is
that coin processing volumes per unit have generally increased with the length
of time the unit is in operation. The Company believes that coin processing
volumes per unit may also be affected by other factors such as public relations,
advertising and other activities that promote awareness of the units, as well as
the amount of consumer traffic in the stores in which the units are located and
seasonality. Given the Company's limited operating history, there can be no
assurance, however, that unit volumes will continue to increase as a function of
the time the unit is in operation, or that unit volumes will be affected by such
other factors. The significant increase in the Company's installed base in 1996
and the first quarter of 1997 has resulted in a reduction in average age of all
units in operation and consequently have contributed to a lower
 
                                       23
<PAGE>
average revenue per unit. The Company expects that as it continues to
aggressively expand installations relative to the size of its installed base,
the average revenue per unit may similarly decrease even as the per unit dollar
volume of mature units increases.
 
    Direct operating expenses are comprised of the regional expenses associated
with Coinstar unit operations and support and consist primarily of coin pickup
and processing, field operations support and related expenses, and retail
operations support. Coin pickup and processing costs, which represent a major
portion of direct operating expenses, vary based on the level of total coin
processing volume and the density of the units within a region. The Company
believes that while coin pickup and processing costs are variable based on units
in service and coin volume generated, economies related to these direct expense
components can be achieved through increasing the density of units in operation
in regional markets. Field service operations and related expenses vary
depending on the number of geographic regions in which Coinstar units are
located and the density of the units within a region. Regional sales and
marketing expenses are comprised of ongoing marketing, advertising and public
relations efforts in existing market regions and startup marketing expenses
incurred to launch the Coinstar service in new regional markets. Product
research and development expense consists of the development costs of the
Coinstar unit software, network applications, Coinstar unit sustaining
engineering and new product development. Selling, general and administrative
expenses are comprised of management compensation, administrative support for
field operations, the customer service center, sales and marketing support,
systems and engineering support, corporate services, and accounting, human
resources and occupancy expenses. Depreciation and amortization consists
primarily of depreciation charges on Coinstar units and, to a lesser extent,
depreciation on furniture and fixtures and computer equipment and amortization
of intangibles.
 
    The Company expects to continue to evaluate new marketing and promotional
programs to increase the breadth and rate of customer utilization of its service
and to engage in systems and product research and development. The Company
intends to continue to invest in sales and marketing and product research and
development, which is expected to negatively impact its operating results. The
Company believes that its future revenue growth, operating margin gains and
profitability will be dependent upon the penetration of its installed base with
retail distribution partners in existing markets, expansion and penetration of
installations in new market regions and successful ongoing marketing and
promotional activities to sustain the growth in unit coin volume over time.
Given the Company's limited operating history, unpredictability of the timing of
installations with retail distribution partners and the resulting revenues, and
the continued market acceptance of the Company's service by consumers and retail
distribution partners, the Company's operating results for any quarter are
subject to significant variation, and the Company believes that period-to-period
comparisons of its results of operations are not necessarily meaningful and
should not be relied upon as indications of future performance. See "Risk
Factors--History of Sustained Operating Losses and Continuation of Such Losses,"
"Risk Factors--Limited Operating History," "Risk Factors--Uncertainty of Future
Operating Results," "Risk Factors--Fluctuations in Quarterly Operating Results,"
"Risk Factors-- Dependence on Continued Market Acceptance By Consumers and
Retail Distribution Partners," "Risk Factors--Possible Termination of Retail
Distribution Partner Agreements," and "Business--Sales and Marketing."
 
RESULTS OF OPERATIONS
 
THREE MONTHS ENDED MARCH 31, 1997 AND 1996
 
REVENUE
 
    Revenue increased to $4.0 million in the first three months of 1997 from
$746,000 in the comparable 1996 period. The increase was due principally to the
increase in the number of Coinstar units in service during the 1997 period and
the increase in the volume of coins processed by the units in service during
this period. The installed base of Coinstar units increased to 1,929 as of March
31, 1997 from 432 units as of March 31, 1996. The dollar value of coins
processed increased to $52.7 million during the 1997 period from $12.3 million
in the comparable 1996 period.
 
                                       24
<PAGE>
DIRECT OPERATING EXPENSES
 
    Direct operating expenses increased to $3.5 million in the first three
months of 1997 from $888,000 in the comparable 1996 period. The increase in
direct operating expenses was primarily attributable to increased coin pickup
and processing costs as a result of the increased dollar volumes processed by
the network and the increase in field service personnel expenses associated with
the hiring and training of new field service personnel to support the Company's
accelerated growth and its expansion into 14 new regional markets since March
31, 1996. Direct operating expenses as a percentage of revenue decreased to 86%
in the 1997 period from 119% in the 1996 period. The Company anticipates that
direct operating expenses will continue to increase as the number of installed
units increases. However, direct operating expenses as a percentage of revenue
are anticipated to decrease as (i) coin pickup and processing cost economies
from regional densities are realized and (ii) field engineering expenses
decrease as a percentage of revenue as the Company increases its density in its
existing markets.
 
REGIONAL SALES AND MARKETING
 
    Regional sales and marketing expenses increased to $630,000 in the first
three months of 1997 from $208,000 in the comparable 1996 period. The increase
in regional marketing expense was the result of an increased level of
advertising, cooperative promotion with its retail distribution partners and
public relations efforts focused in the new regions installed during the 1997
period and the initial incurrence of ongoing marketing expenses in existing
markets. The Company expects that the components of sales and marketing expenses
in the future will include ongoing marketing expenses in existing markets and
startup marketing expenses in new regions entered. The Company expects sales and
marketing expenses to continue to increase as the Company expands the installed
base of units and enters new regional markets.
 
PRODUCT RESEARCH AND DEVELOPMENT
 
    Product research and development expenses increased to $1.4 million in the
first three months of 1997 from $661,000 in the comparable 1996 period. The
principal component of such expenses was personnel compensation and the
period-to-period increase was due largely to higher staffing levels required for
the improvement of existing and development of new Coinstar unit software,
hardware, network applications and development costs related to new service
offerings. The Company expects to increase its product research and development
expenditures during 1997 as it continues to add personnel in connection with
operating systems improvements and the potential addition of value-added
services. A portion of the product research and development expenses may be
capitalized in the future.
 
SELLING, GENERAL AND ADMINISTRATIVE
 
    Selling, general and administrative expense increased to $2.5 million in the
first three months of 1997 from $872,000 in the comparable 1996 period. The
principal component of such expenses was personnel compensation and the period
to period increase primarily reflects an investment in higher staffing levels
during the second half of 1996 and first three months of 1997 to support the
Company's rapid growth and expansion. The Company expects selling, general and
administrative expenses to continue to increase in 1997 as the Company continues
to add staff.
 
DEPRECIATION AND AMORTIZATION
 
    Depreciation and amortization expense increased to $1.7 million in the first
three months of 1997 from $499,000 in the comparable 1996 period. The increase
was primarily due to the increase in the installed base of Coinstar units during
these periods. The Company expects depreciation and amortization expense to
increase significantly over the next several years as a result of expected
increases in the installation of Coinstar units.
 
                                       25
<PAGE>
INTEREST INCOME AND EXPENSE
 
    Prior to October 1996, the Company funded its liquidity needs primarily from
the issuance of equity securities. In October 1996, the Company issued a total
of $95 million aggregate principal amount at maturity of the Notes and certain
related warrants. Accordingly, the Company has incurred significant non-cash
interest expense from the amortization of the original issue discount and
deferred financing fees on such debt.
 
    Interest income increased to $580,000 in the first three months of 1997 from
$160,000 in the comparable 1996 period. The increase in interest income is
attributable to higher invested cash balances resulting from net proceeds of
$62.9 million received from the sale of the Notes in October 1996.
 
    Interest expense increased to $2.3 million in first three months of 1997
from $87,000 in the comparable 1996 period as a result of the sale of the Notes.
The increase was due to the accretion of the Notes. No cash interest payments
are due on the Notes until April 2000.
 
NET LOSS
 
    Net loss increased to $7.5 million in the first three months of 1997 from
$2.3 million in the comparable 1996 period. The increase in net loss primarily
was due to the fact that selling, general and administrative expenses, product,
research and development expenses, and depreciation and amortization increased
during the same period at a disproportionately higher rate than the Company's
direct contribution margin. This was the result of the Company's decision to
build the infrastructure necessary to support the rapid growth of its installed
base of units. In the near term, the Company expects to continue to add
infrastructure to support expected increases in its installed base, and as a
result expects to incur increasing net losses. In the longer term, the Company
expects that it will not be required to add as much infrastructure to support
its installed base and as a result expects to achieve profitability as its
direct contribution margin from its significantly larger base of installed units
grows proportionately faster than its operating expenses. There can be no
assurance, however, that the Company will install a sufficient number of units
or obtain sufficient market acceptance to allow the Company to achieve or
sustain profitability. See "Risk Factors--Dependence on Continued Market
Acceptance By Consumers and Retail Distribution Partners."
 
YEARS ENDED DECEMBER 31, 1996 AND 1995
 
REVENUE
 
    Revenue increased to $8.3 million in 1996 from $1.1 million in 1995. The
increase was due principally to the increase in the number of Coinstar units
placed in service during 1996 and the increase in the volume of coins processed
by the units in service during that year. The installed base of Coinstar units
increased to 1,501 at the end of 1996 from 263 at the end of 1995. The dollar
value of coins processed increased to $115.5 million during 1996 from $17.7
million in 1995.
 
DIRECT OPERATING EXPENSES
 
    Direct operating expenses increased to $7.3 million in 1996 from $1.3
million in 1995. The increase in direct operating expenses was primarily
attributable to increased coin pickup and processing costs as a result of the
increased dollar volumes processed by the network and the increase in field
service personnel expenses associated with the hiring and training of new field
service personnel to support the Company's accelerated growth and its expansion
into 12 new regional markets in 1996. Direct operating expenses as a percentage
of revenue decreased to 87% in 1996 from 126% in 1995.
 
                                       26
<PAGE>
REGIONAL SALES AND MARKETING
 
    Regional sales and marketing expenses increased to $1.5 million in 1996 from
$349,000 in 1995. The increase in regional marketing expense was the result of
an increased level of advertising, cooperative promotion with its retail
distribution partners and public relations efforts focused in the new regions
installed during 1996. Substantially all of the Company's sales and marketing
expenses in 1996 were attributable to startup marketing activities as the
Company increased its installed base to 23 regions at the end of 1996 from 11
regions in 1995.
 
PRODUCT RESEARCH AND DEVELOPMENT
 
    Product research and development expenses increased to $4.0 million in 1996
from $1.8 million in 1995 due largely to increased staffing levels required for
the improvement of existing and development of new Coinstar unit software,
hardware, network applications and development costs related to new service
offerings. The Company expects to increase its product research and development
expenditures in 1997 as it continues to add personnel in connection with
operating systems improvements and the potential addition of value-added
services. A portion of the product research and development expenses may be
capitalized in the future.
 
SELLING, GENERAL AND ADMINISTRATIVE
 
    Selling, general and administrative expenses increased to $5.4 million in
1996 from $2.8 million in 1995. The increase primarily reflects an investment in
higher staffing levels during the second half of 1996 to support the Company's
rapid growth and expansion.
 
DEPRECIATION AND AMORTIZATION
 
    Depreciation and amortization expense increased to $4.1 million in 1996 from
$1.1 million in 1995. The increase was primarily due to the increase in the
installed base of Coinstar units during these years.
 
INTEREST INCOME AND EXPENSE
 
    Interest income increased to $848,000 in 1996 from $398,000 in 1995. The
increase in interest income is attributable to higher invested cash balances
resulting from net proceeds of $62.9 million received from the sale of the Notes
in October 1996.
 
    Interest expense increased to $2.7 million in 1996 from $208,000 in 1995 as
a result of the sale of the Notes in October 1996 and the accretion of such
Notes since the original issue date to year end.
 
NET LOSS
 
    Net loss increased to $16.0 million in 1996 from $6.2 million in 1995. The
increase in net loss primarily was due to disproportionately higher increases in
operating expenses and interest expense as compared to increases in the
Company's direct contribution margin. This was the result of the Company adding
infrastructure during the year to support an expected increase in the number of
installed units.
 
YEARS ENDED DECEMBER 31, 1995 AND 1994
 
REVENUE
 
    Revenue increased to $1.1 million in 1995 from $325,000 in 1994. The
increase was due principally to the increase in the number of Coinstar units
placed in service during 1995 and the increase in the volume of coins processed
by the units in service during that year. The installed base of Coinstar units
increased to 263 at the end of 1995 from 48 at the end of 1994. The dollar value
of coins processed increased to $17.7 million during 1995 from $5.2 million in
1994.
 
                                       27
<PAGE>
DIRECT OPERATING EXPENSES
 
    Direct operating expenses increased to $1.3 million in 1995 from $488,000 in
1994. The increase in direct operating expenses was primarily attributable to
increased coin pickup and processing costs as a result of the increased dollar
volumes processed by the network and the overall growth of the number of units
in service. The increase was also attributable to higher field service personnel
expenses associated with the hiring and training of new field service personnel
to support the Company's accelerated growth and its expansion into seven new
regional markets in 1995. Operating expenses as a percentage of revenue
decreased to 126% in 1995 from 150% in 1994.
 
REGIONAL SALES AND MARKETING
 
    Regional sales and marketing expenses increased to $349,000 in 1995 from
$86,000 in 1994. The increase in regional marketing expense was the result of an
increased level of advertising, cooperative promotion with its retail
distribution partners and public relations efforts focused in the new startup
regions installed during 1995. Substantially all of the Company's sales and
marketing expenses in 1995 were attributable to startup marketing activities as
the Company increased its installed base to 11 regions at the end of 1995 from
four regions in 1994.
 
PRODUCT RESEARCH AND DEVELOPMENT
 
    Product research and development expenses increased to $1.8 million in 1995
from $1.6 million in 1994 due largely to the costs related to the improvement of
existing and development of new Coinstar unit software, hardware, network
applications and development costs related to new service offerings.
 
SELLING, GENERAL AND ADMINISTRATIVE
 
    Selling, general and administrative expenses increased to $2.8 million in
1995 from $1.7 million in 1994. The increase primarily reflects an investment in
higher staffing levels to support the Company's rapid growth and expansion.
 
DEPRECIATION AND AMORTIZATION
 
    Depreciation and amortization expense increased to $1.1 million in 1995 from
$439,000 in 1994. The increase was primarily due to the increase in the
installed base of Coinstar units during these years.
 
INTEREST INCOME AND EXPENSE
 
    Interest income increased to $398,000 in 1995 from $34,000 in 1994. The
increase in interest income is attributable to higher invested cash balances
resulting from the proceeds received from private debt and equity financings.
 
    Interest expense decreased to $208,000 in 1995 from $297,000 in 1994
primarily as a result of a lower average level of borrowings during 1995.
 
NET LOSS
 
    Net loss increased to $6.2 million in 1995 from $4.3 million in 1994. The
increase in net loss was the result of operating expenses increasing at a higher
amount than the Company's increase in revenue during the period.
 
                                       28
<PAGE>
INCOME TAXES
 
    At December 31, 1996 and 1995, the Company had net deferred tax assets of
approximately $9.9 million and $4.4 million, respectively, resulting primarily
from net operating loss and credit carryforwards available to offset future
income and tax obligations, respectively. The extent to which the loss
carryforwards can be used to offset future taxable income will be limited
because of the ownership changes within any three-year period as provided in the
Tax Reform Act of 1986. This offering may trigger such a limitation as a result
of which the annual usage will be limited by the market value of the Company at
the closing of the offering multiplied by the then current long-term tax exempt
interest rate. Such federal carryforwards expire through 2011. Based upon the
Company's history of operating losses and expiration dates of the loss
carryforwards, the Company has recorded a valuation allowance to the full extent
of its net deferred tax assets.
 
LIQUIDITY AND CAPITAL RESOURCES
 
    Since inception, the Company has funded its operations primarily through the
private sale of equity securities, equipment lease financing, bank borrowings
and the sale of the Notes. As of March 31, 1997, the Company had cash and cash
equivalents of $16.3 million, short-term investments of $31.9 million and
working capital of $34.6 million. Cash and cash equivalents include $8.3 million
of funds in transit, which represent amounts being processed by armored car
carriers or residing in Coinstar units. Net cash used by operating activities
was $680,000 for the three months ended March 31, 1997 and net cash provided by
operating activities was $564,000 for the three months ended March 31, 1996. Net
cash used by operating activities was $3.4 million, $4.5 million, $2.6 million
for 1996, 1995 and 1994, respectively. The principal use of cash for all periods
was to fund net operating losses incurred, partially offset by depreciation and
other non-cash charges, and in 1996 and the three months ended March 31, 1997 by
an increase in accrued liabilities.
 
    Net cash used by investing activities during the three month period ended
March 31, 1997 was $6.9 million and $3.2 million for the comparable 1996 period.
Capital expenditures for such periods were $7.7 million and $3.2 million,
respectively. Net cash used by investing activities was $53.2 million, $3.9
million and $2.2 million in 1996, 1995 and 1994, respectively. Capital
expenditures for such years were $20.8 million, $3.8 million and $2.2 million,
respectively. The majority of capital expenditures consist of the purchase of
Coinstar units. The installed cost of the Coinstar unit decreased over time to
approximately $13,500 in 1996 from approximately $22,200 in 1993. The Company
expects the cost of the unit to continue to decrease in 1997. In 1996, $32.2
million of the Company's investing activities were for the purchase of
short-term investments. At the end of 1996, the Company's purchase commitments
for 1997 totalled $8.7 million.
 
    Net cash used by financing activities for the three month period ended March
31, 1997 was $6,900 and net cash provided by financing activities for the three
month period ended March 31, 1996 was $578,000. Net cash provided by financing
activities was $66.3 million, $21.2 million and $4.7 million in 1996, 1995 and
1994, respectively. For 1996, financing activities consisted primarily of the
sale of the Notes. For 1995, financing activities consisted primarily of
proceeds from the sale of Preferred Stock. For 1994, financing activities
consisted primarily of borrowings under short-term debt obligations which were
subsequently converted into Preferred Stock.
 
    During 1995, the Company entered into a loan agreement which allowed for
maximum borrowings of $2.0 million to be drawn under specific notes and secured
by certain equipment of the Company. The Company drew down approximately $2.0
million under five separate notes between November 1995 and February 1996. The
effective annual interest rate on this loan was 17.5%, and the loan was due in
monthly installments. The Company repaid this note in December 1996. In
connection with this loan, the Company issued 49,231 detachable warrants to
purchase shares of Series C Preferred Stock at an exercise price of
 
                                       29
<PAGE>
$3.25. Upon the closing of this offering, such warrants will automatically
convert into warrants to purchase an equivalent number of shares of Common
Stock.
 
    In January 1996, the Company entered into a loan agreement which allows for
maximum borrowings of $3.0 million to be drawn under specific notes secured by
certain equipment of the Company. During 1996, the Company drew the entire $3.0
million. The effective annual interest rate on this loan is 16.6% and the loan
is due in monthly installments that will be paid through October 1999. In
connection with this loan, the Company issued detachable warrants to purchase
93,750 shares of its Series D Preferred Stock at an exercise price of $4.00.
Upon the closing of this offering, such warrants will automatically convert into
warrants to purchase an equivalent number of shares of Common Stock.
 
    In August 1996, the Company entered into a $7.0 million term loan facility
and a $250,000 line of credit. The facility was secured by certain Coinstar
units and all remaining corporate assets, excluding specific equipment currently
under lease or purchase money security interest. The Company drew approximately
$4.5 million on this loan during 1996. The term loan bore interest at the rate
of prime plus 3.5% and was payable on December 31, 2000. The line of credit bore
interest at the rate of prime plus 3.0% and expired on August 12, 1997. The
Company paid off this loan in December 1996. In connection with this loan, the
Company issued detachable warrants to purchase 51,176 shares of its Series D
Preferred Stock at an exercise price of $4.25. Upon the closing of this
offering, such warrants will automatically convert into warrants to purchase an
equivalent number of shares of Common Stock.
 
    In October 1996, the Company issued and sold a total of $95.0 million in
aggregate principal amount at maturity of the Notes due 2006, and warrants to
purchase an aggregate of 665,000 shares of Common Stock at a nominal exercise
price for proceeds, net of issuance costs, of $62.9 million. Although interest
is not payable prior to April 1, 2000, the carrying amount of such indebtedness
accretes as the original issue discount is amortized through maturity in October
2006 and the Company's interest expense includes such accretion. Cash interest
on the Notes will accrue and be payable semi-annually in arrears at the rate of
13.0% per annum, on October 1 and April 1. No principal payments on the Notes
are due prior to maturity in 2006. The Notes are redeemable at the option of the
Company in whole or in part within 60 days of the consummation of the Company's
initial public offering for an amount equal to 118% of the accreted value as of
the date of redemption, plus accrued and unpaid interest and liquidated damages,
if any. Otherwise the Notes are redeemable after October 1, 2001 at declining
redemption prices to maturity. The indenture governing the Notes contains
certain covenants that, among other restrictions, limit the Company's ability to
pay dividends or make other restricted payments, engage in transactions with
affiliates, incur additional indebtedness, effect asset dispositions or merge or
sell substantially all its assets.
 
    The Company intends to use the net proceeds from this offering predominantly
to fund capital expenditures and for working capital purposes in connection with
the continued expansion of the Coinstar network, for product research and
development, deployment of enhancements to the Coinstar unit and the coin
processing network and for general corporate purposes. A portion of the proceeds
may also be used for early retirement of existing indebtedness, which may
include the purchase or redemption of a portion of the Notes, for investment
purposes related to the expansion of the business, including internationally,
and for one or more acquisitions of or investments in businesses or technologies
that are complementary to those of the Company. The Company currently has no
commitments or understandings with respect to the retirement of debt or
international expansion nor is it presently engaged in any discussions or
negotiations for such acquisitions. Pending such uses, the Company intends to
invest the net proceeds of this offering in short term, investment grade
securities.
 
    The Company believes that the net proceeds from this offering, together with
existing cash equivalents and short-term investments will be sufficient to fund
its cash requirements and capital expenditure needs for the continued expansion
of the Coinstar network at the recent installation rate for at least the next
twelve months. The extent of additional financing needed will depend on the
success of the Company's business. If the Company significantly increases
installations beyond planned levels or if unit coin
 
                                       30
<PAGE>
processing volumes generated are lower than historical levels, the Company may
seek additional external financing to fund its cash needs. The Company's future
capital requirements will depend on a number of factors, including the timing
and number of unit installations, the type and scope of service enhancements,
and the level of market acceptance of the Company's service. In addition,
beginning in April 2000, the Company will have debt service obligations under
the Notes that were issued in October 1996 of over $12 million per year until
October 2006, at which time the principal amount of the Notes ($95.0 million)
will be due.
 
QUARTERLY FINANCIAL RESULTS
 
    The following table sets forth selected unaudited quarterly financial
information and operating data for the last five quarters. This information has
been prepared on the same basis as the Company's Financial Statements and
includes, in the opinion of management, all normal and recurring adjustments
that management considers necessary for a fair statement of the quarterly
results for the periods. The operating results and data for any quarter are not
necessarily indicative of the results for future periods.
 
<TABLE>
<CAPTION>
                                                                         THREE MONTHS ENDED
                                                  ----------------------------------------------------------------
                                                   MARCH 31,   JUNE 30,   SEPTEMBER 30,  DECEMBER 31,   MARCH 31,
                                                     1996        1996         1996           1996         1997
                                                  -----------  ---------  -------------  ------------  -----------
                                                       (DOLLARS IN THOUSANDS, EXCEPT UNIT AND PER UNIT DATA)
<S>                                               <C>          <C>        <C>            <C>           <C>
STATEMENTS OF OPERATIONS DATA:
Revenue.........................................   $     746   $   1,388    $   2,830     $    3,349    $   3,995
Expenses:
  Direct operating..............................         888       1,321        2,110          2,940        3,450
  Regional sales and marketing..................         208         407          396            494          630
  Product research and development..............         661         762        1,014          1,533        1,441
  Selling, general and administrative...........         872       1,067        1,425          1,987        2,528
  Depreciation and amortization.................         499         796        1,098          1,741        1,684
Loss from operations............................   $  (2,382)  $  (2,965)   $  (3,213)    $   (5,346)   $  (5,738)
 
OTHER DATA:
Number of new Coinstar units installed during
  the period....................................         169         364          413            292          428
Installed base of Coinstar units at end of
  period........................................         432         796        1,209          1,501        1,929
Number of regional markets......................          13          18           22             23           27
 
Dollar value of coins processed.................   $  12,306   $  20,692    $  37,637     $   44,841    $  52,724
Direct contribution (loss) (1)..................        (142)         67          720            409          545
Direct operating expense per average installed
  unit (2)......................................       2,515       2,205        2,055          2,112        2,037
</TABLE>
 
- ------------------------------
 
(1) Direct contribution (loss) is defined as revenue less direct operating
    expenses. The Company uses direct contribution (loss) as a measure of
    operating performance to assist in understanding its operating results.
    Direct contribution (loss) is not a measure of financial performance under
    GAAP and should not be considered in isolation or an alternative to gross
    margin, income (loss) from operations, net income (loss), or any other
    measure of performance under GAAP.
 
(2) Based on monthly averages of units in operation over the applicable period.
 
    Based on its limited operating history, the Company believes that coin
processing volumes have been affected by seasonality; in particular the Company
believes that on a relative basis coin processing volumes are lower in the
months of January, February, September and October. There can be no assurance,
however, that such seasonal trends will continue. Any projections of future
seasonality are inherently
 
                                       31
<PAGE>
   
uncertain due to the Company's limited operating history, and due to the lack of
comparable companies engaged in the coin processing business. The Company's
revenue growth in the third and fourth quarters reflects the acceleration of
Coinstar unit installations beginning in the second quarter and higher coin
volumes generated by its older units in service, offset in part by the
seasonally lower coin processing volume of its installed base. In addition to
the seasonal impact of fourth quarter revenues, direct contribution in the
fourth quarter reflects higher direct operating expenses as a percentage of
revenue and higher field service expenses from the anticipated entry into new
regional markets. Higher coin pickup and processing costs were attributable
principally to seasonally lower volumes and a semi-fixed pickup schedule largely
in effect during the period. The Company experienced improved pickup
efficiencies in the quarter ended March 31, 1997 and continues to take measures
to optimize such efficiencies.
    
 
    In addition to fluctuations in revenue resulting from factors affecting
customer usage, timing of unit installations will result in significant
fluctuations in quarterly results. The rate of installations does not follow a
regular pattern, as it depends principally on installation schedules determined
by agreements between the Company and its retail distribution partners, variable
length of partner trial periods and the planned coordination of multiple partner
installations in a given geographic region.
 
    Increasing quarterly losses from operations during the periods presented
were the result of higher direct operating expenses associated with the
significant increase in the Company's installed base, higher depreciation and
amortization expense from the expansion of the installed base and the
significantly higher level of systems infrastructure and management personnel to
support the Company's accelerated growth. The Company expects to continue to
incur substantial and increasing quarterly operating losses from operations as
it plans to significantly increase its installed base of Coinstar units.
 
NEW ACCOUNTING PRONOUNCEMENT
 
    Statement of Financial Accounting Standard (SFAS) No. 128, EARNINGS PER
SHARE, was recently issued and is effective for the Company's fiscal year ending
December 31, 1997. This statement requires a change in the presentation of
earnings per share. Early adoption of this statement is not permitted.
Management believes that the impact of the adoption of this statement on the
financial statements, taken as a whole, will not be material.
 
                                       32
<PAGE>
                                    BUSINESS
 
SUMMARY
 
    The Company develops, owns and operates a network of automated, self-service
coin counting and processing machines that provide consumers with a convenient
means to convert loose coins into cash. The Coinstar units, located in
supermarkets in 20 states across the country, accept and count accumulated loose
coins deposited by consumers and issue vouchers listing the total number,
denominations and dollar value of coins processed less a processing fee charged
by the Company, currently 7.5% (prior to 1996 the Company charged a 10%
processing fee on pennies and a 5% processing fee on all other coins.) The
vouchers are redeemable by customers at store cashiers for either credit towards
retail purchases or cash, regardless of whether a purchase is made. The Company
believes its service addresses a significant consumer need for a convenient and
reliable coin processing method. The Coinstar service provides consumers with a
means of redeeming accumulated loose coins and an alternative to manually
presorting, counting and wrapping coins typically required for cash redemption
at a bank. Since inception, the network has processed over 7 million customer
transactions consisting of over 5 billion coins worth over $190 million. The
Company began commercial deployment of the Coinstar network in 1994 and, in
1996, significantly accelerated its plans for installation of the Coinstar units
in various geographic regions. As of March 31, 1997, the Company had an
installed base of 1,929 units located in supermarkets in 27 regional markets
across the United States.
 
    The Company believes a key competitive advantage is its significant
expertise accumulated over the past five years in designing and manufacturing
the Coinstar units, in developing and supporting a wide-area communications
network capable of receiving and transmitting data to all Coinstar units, and in
building a dedicated field service organization with the ability to rapidly
deploy and service the Coinstar units. The Coinstar unit is a modularly
designed, free-standing machine controlled by an internal computer connected to
the Company's wide-area communications network. The network is critical to
providing high availability of the Coinstar units, maintaining a high level of
customer service and managing direct operating costs. The reliability of the
Coinstar unit and the utilization of the communications network, in conjunction
with the support of the Company's regional field service organization, have
resulted in median availability of units in operation of over 98%. In addition,
the network is used to distribute store-specific promotional programs such as
electronic offers, coupons and advertising.
 
    The Company's primary objective is to extend its position as the leading
provider of automated, self-service coin processing services and to develop new
value-added services that can be delivered through its network. Principal
elements of the Company's growth strategy include: (i) increasing penetration of
its installed base in supermarkets in the largest DMAs nationwide; (ii)
developing and implementing new marketing programs and initiatives to promote
consumer awareness and usage of its service; and (iii) entering new distribution
channels for the installation of the Coinstar unit, such as banks, convenience
stores and mass merchants, and, potentially, international distribution
channels. The Company will continue to evaluate new consumer service offerings
that could be developed to capitalize on its ownership and operation of a
networked service and delivery platform in high traffic retail locations. The
modular construction of the Coinstar unit facilitates the potential addition of
peripherals to provide additional services such as targeted electronic
promotions, event ticketing and smart card applications.
 
THE RECURRING FLOW OF COINS IN THE ECONOMY
 
   
    THE NEW YORK TIMES has reported that an estimated 288 billion cash
transactions have occurred on an annual basis in the United States. Assuming
that the change generated by each such cash transaction averaged fifty cents,
the annual coin flow resulting from such transactions would have been
approximately $144 billion. Based on the current population in the United
States, the average person handles approximately $600 in coins each year. To
support this flow of coins in the economy, the U.S. Mint has produced $15
billion in new coins over the past 25 years. According to the U.S. Mint, the
circulating stock of coins used in cash transactions is approximately $8
billion, which the Company estimates would have to turn over approximately 18
times a year to support a coin flow of $144 billion. The prevalence of coins in
cash
    
 
                                       33
<PAGE>
transactions and the lack of a convenient alternative for converting coins into
cash has resulted in the accumulation of coins. Based on the U.S. Mint data
above, only $8 billion of the $15 billion in coins produced over the last 25
years (the useful life of a coin) are regarded as circulating, and the Company
believes there is an estimated $7 billion of non-circulating coins. New coins
are made to replace those that fall out of circulation and to support the
increasing size of the economy. In 1996 alone, the U.S. Mint produced over 19
billion new coins worth approximately $1 billion. The Company believes a
significant market opportunity exists for providing a convenient method of
redeeming non-circulating coins and recycling the recurring coin flow in the
United States economy. The actual size of the market of recyclable coins
potentially available to the Company, however, is limited by the number of
geographic locations in which it is economically feasible for the Company to
locate units. In addition, many consumers regularly use their loose change in
commercial transactions rather than accumulating it, or may elect other
alternatives for recycling their accumulated coins. In 1996 the Company
processed approximately $115 million of coins. See "Risk Factors."
 
    The Company believes there is no widely available technology to quickly,
accurately and reliably sort and count odd volumes of coins in a self-service
environment. Traditionally, banks and other depository institutions have been
the primary means by which consumers could convert coins into cash, but they
typically have provided the service only to their depositors and generally only
after the coins have been pre-sorted, counted and wrapped in paper rolls by the
consumer, an inefficient and labor-intensive process. The lack of an efficient,
hassle-free alternative for consumers to convert coins into cash presents the
Company with a significant opportunity to capitalize on redeeming
non-circulating coins as well as recycling coins on a regular basis.
 
    [CHART SHOWING ESTIMATED ANNUAL FLOW OF CONSUMER COINS IN THE U.S. ECONOMY,
    DESIGNATING (1) THE ESTIMATED ANNUAL COIN FLOW IN THE U.S. ECONOMY OF $144
    BILLION AND PER PERSON OF $600, (2) THE ESTIMATED TOTAL OF COINS OUT OF
    CIRCULATION OF $7 BILLION, (3) THE AMOUNT OF COINS PROCESSED BY THE COMPANY
    IN 1996 OF $115 MILLION, AND (4) THE AMOUNT OF COIN PRODUCTION BY THE U.S.
    MINT IN 1996 OF $1 BILLION AND FROM 1972-1996 OF $15 BILLION. THE ESTIMATED
    ANNUAL COIN FLOW INFORMATION REFERS TO A FOOTNOTE STATING "THE NEW YORK
    TIMES HAS REPORTED THAT AN ESTIMATED 288 BILLION CASH TRANSACTIONS HAVE
    OCCURRED ON AN ANNUAL BASIS IN THE UNITED STATES. ASSUMING THAT THE CHANGE
    GENERATED BY EACH SUCH TRANSACTION AVERAGED FIFTY CENTS, THE ANNUAL COIN
    FLOW RESULTING FROM SUCH TRANSACTIONS WOULD HAVE BEEN APPROXIMATELY $144
    BILLION. BASED ON THE CURRENT POPULATION IN THE UNITED STATES, THE AVERAGE
    PERSON HANDLES APPROXIMATELY $600 IN COINS EACH YEAR." COINS OUT OF
    CIRCULATION INFORMATION REFERS TO A FOOTNOTE STATING "THE U.S. TREASURY
    ESTIMATES THAT THE CUMULATIVE COIN PRODUCTION IN THE UNITED STATES HAS
    TOTALED APPROXIMATELY $23 BILLION. THE U.S. MINT ESTIMATES THAT A COIN HAS A
    USEABLE LIFE OF APPROXIMATELY 25 YEARS. FOR THE PURPOSES OF CALCULATING
    THESE FIGURES, THE COMPANY DOES NOT INCLUDE COINS OLDER THAN 25 YEARS. BASED
    ON THE U.S. MINT DATA, ONLY $8 BILLION OF THE $15 BILLION IN COINS PRODUCED
    IN THE LAST 25 YEARS ARE REGARDED AS CIRCULATING, AND THE COMPANY BELIEVES
    THAT THERE IS AN ESTIMATED $7 BILLION IN NON-CIRCULATING COINS. INCLUDING
    COIN PRODUCTION PRIOR TO 1972, THE TOTAL DOLLAR VOLUME OF COINS OUT OF
    CIRCULATION WOULD BE APPROXIMATELY $15 BILLION."]
 
                                       34
<PAGE>
THE COINSTAR SOLUTION
 
    The Company has designed, developed and is commercially deploying, in scale,
what the Company believes to be the first and only widespread network of
automated, self-service coin counting and processing machines. The Company
believes its service addresses a significant consumer need for a convenient and
reliable coin processing method. The Coinstar service provides consumers with a
means of redeeming accumulated loose coins and an alternative to manually
presorting, counting and wrapping coins typically required for cash redemption
at a bank or other depository institution. The Company believes a key
competitive advantage is its significant expertise accumulated over the past
five years in designing and manufacturing the Coinstar units, in developing and
supporting a wide-area communications network capable of receiving and
transmitting data to all Coinstar units, and in building a dedicated field
service organization with the ability to rapidly deploy and service the Coinstar
units.
 
    Consumers take their accumulated loose coins to a supermarket or other
retail distribution channel, process them in a Coinstar unit and receive a
voucher. The voucher lists the total number, denominations and dollar value of
coins processed less a processing fee charged by the Company, currently 7.5%
(prior to 1996 the Company charged a 10% processing fee on pennies and a 5%
processing fee on all other coins). The voucher is redeemable by the customer at
the store cashier for either credit towards retail purchases or cash, regardless
of whether a purchase is made.
 
    The key elements of the Coinstar system are:
 
   
    - COINSTAR UNIT. The Coinstar unit is an automated, self-service coin
      processing machine that incorporates certain hardware, electronics, and
      software components in a free-standing unit. The unit is highly accurate,
      durable, easy to use and service, and capable of processing up to 600
      coins per minute. The Company's proprietary advances relating to certain
      aspects of coin processing enable the Coinstar unit to handle moisture,
      dirt, lint and other debris with infrequent clogging or malfunctioning,
      important features for operating in a self-service environment. Each unit
      is controlled by an internal computer that runs a multi-tasking operating
      system and is connected to the Company's wide-area communications network.
      The unit's flexible modular design, developed after extensive field
      testing, supports new applications developed by the Company, systems
      upgrades and expansion to address evolving customer needs.
    
 
    - NETWORK. The Coinstar units have been designed to operate as part of a
      two-way, wide-area communications network. The network is designed to
      allow the Coinstar units to transmit key financial data and operating
      statistics to headquarters on a daily basis. This information allows the
      Company to accurately track unit coin flows and operating performance,
      enabling the Company to efficiently schedule coin pickups, provide unit
      service and perform essential accounting and reporting functions. In
      addition, the network enables the Company to configure the units remotely
      with a variety of operational data, store specific advertising, on-screen
      promotions, coupons and future enhancements to the Coinstar unit.
 
    - REGIONAL FIELD SERVICE ORGANIZATION. The Company has built a regional
      field service organization with the primary goal of providing highly
      responsive service to its retail distribution partners. The field service
      organization is responsible for installing units, performing preventative
      maintenance and repairs, and ensuring efficient collection and handling of
      coins.
 
    The reliability of the Coinstar unit and the utilization of the
communications network, in conjunction with the support of the Company's
regional field service organization, have resulted in median availability of
units in operation of over 98%.
 
                                       35
<PAGE>
    The Company's Coinstar units, first test marketed in 1993, were in operation
in 1,929 supermarkets in 27 market regions across the United States as of March
31, 1997. The following table sets forth key data which highlight the Company's
growth:
 
<TABLE>
<CAPTION>
                                                                                          THREE MONTHS ENDED
                                                YEAR ENDED DECEMBER 31,                       MARCH 31,
                                   --------------------------------------------------  ------------------------
                                      1993         1994         1995         1996         1996         1997
                                   -----------  -----------  -----------  -----------  -----------  -----------
<S>                                <C>          <C>          <C>          <C>          <C>          <C>
Installed base of Coinstar units
  at end of period...............           17           48          263        1,501          432        1,929
Number of regional markets.......            2            4           11           23           13           27
Number of full time employees....           15           35           56          160           68          213
Number of coins processed (in
  millions)......................            2          147          461        3,407          351        1,543
Dollar value of coins processed
  (in thousands).................  $        74  $     5,245  $    17,701  $   115,476  $    12,306  $    52,724
</TABLE>
 
BUSINESS STRATEGY
 
    The Company's primary objective is to extend its position as the leading
provider of automated, self-service coin processing services and to develop new
value-added services that can be delivered through its network. Principal
elements of the Company's growth strategy include the following:
 
INCREASE UNIT PENETRATION IN SUPERMARKETS IN LEADING MARKETS
 
    The focus of the Company's growth has been to increase its installed base in
supermarkets in some of the largest DMAs in the country. The Company believes
that installation of Coinstar units in supermarket chains provides meaningful
benefits to its retail distribution partners, such as offering a new customer
service, increasing store traffic, promoting sales and generating media
coverage. The Company has targeted supermarkets as its initial primary
distribution channel for deployment of its units because of the prevalence of
large regional chains, geographic concentration of stores and recurring consumer
traffic, all of which create economies of scale for the marketing, deployment
and operation of the Coinstar units. The Company estimates that there are
approximately 30,000 supermarkets in the United States, 25,000 of which are
located in the 100 largest DMAs targeted by the Company.
 
INCREASE COIN VOLUME
 
    The Company believes that increasing the volume of coins processed by each
unit is dependent on generating greater consumer awareness of the service. The
Company is increasing public relations initiatives associated with new market
launches, developing additional cooperative advertising programs with its retail
distribution partners and increasing its field marketing activities.
Additionally, in May 1997 the Company began a pilot program in the western
region of the State of Washington that provides consumers with a means for
making tax-deductible cash donations to participating non-profit organizations
of their choice through the Coinstar unit.
 
ENTER NEW DISTRIBUTION CHANNELS
 
    BANKS AND OTHER DEPOSITORY INSTITUTIONS.  The Company believes that it could
provide banks and other depository institutions with an economical way to handle
their in-branch coin processing needs. Traditionally, banks and other depository
institutions have been the primary means by which consumers could convert coins
into cash, but they typically have provided the service only to their depositors
and generally only after the coins have been pre-sorted, counted and wrapped in
paper rolls by the consumer, an inefficient and labor-intensive process.
However, many banks and other depository institutions would
 
                                       36
<PAGE>
rather not spend the resources required for coin deposit services and are making
it increasingly difficult for consumers to convert coins into cash at the teller
window. The Company believes it can provide these banks and depository
institutions with a turnkey program that requires no capital investment and that
offers a new customer service. This program could result in a significant
reduction in teller time and associated coin handling costs, and a potential new
source of consumer and vendor deposits. The first pilot program with a regional
bank was deployed in May 1997.
 
    CONVENIENCE STORES AND MASS MERCHANTS.  The Company believes that, like
supermarkets, convenience stores and other mass merchants represent a viable
retail distribution channel for its service, offering a large market of
potential consumers, a convenient location for multiple consumer visits and
opportunities for large-scale deployments. Accordingly, the benefits offered to
these potential retail distribution partners for placing a Coinstar unit on
their premises are similar to those realized by supermarkets.
 
    INTERNATIONAL MARKET.  A number of potential retail distribution partners in
foreign countries have expressed interest in international expansion of the
Coinstar network. The Company believes that its network and software technology
could be adapted to meet the requirements of several foreign coin sets.
 
DEVELOP NEW VALUE-ADDED SERVICES FOR DELIVERY THROUGH THE NETWORK
 
    The Company will continue to evaluate new consumer service offerings that
could be developed to capitalize on its ownership and operation of a networked
computerized service and delivery platform in high traffic retail locations. The
Coinstar unit is designed with an internal computer, high-speed two-way
communications system, color monitor, printer, keypad and speaker, which give
the Company the flexibility to upgrade its current services offerings and to
expand to new applications. The modular construction of the Coinstar unit also
facilitates the potential addition of other peripherals, such as card readers,
scanners, and touch screens, which could enable the Company to provide
additional services such as point of sale links, smart card applications,
frequent shopper program links, electronic promotions, coupons, advertising and
event ticketing, such as movies and concerts. The Company believes that such
additional services may increase the value of a transaction to a customer and
promote usage of the Coinstar unit. Although the Company frequently evaluates
the relative risks and merits of introducing new value-added services, the
Company has not made a determination to add any of the value-added services
described above and does not have any current plans to incorporate such
additional services.
 
SALES AND MARKETING
 
    The Company's current sales and marketing efforts are focused on expanding
the Coinstar network within the United States and generating higher coin volumes
for each Coinstar unit. The Company's retail distribution partner marketing
strategy is to significantly increase its penetration with existing retail
distribution partners as well as to establish relationships with new retail
distribution partners in the 100 largest DMAs. The Company's consumer marketing
strategy highlights the core benefits to consumers, which the Company believes
are convenience and increased disposable income, to help build market awareness
and increase consumer usage.
 
MARKETING TO RETAIL DISTRIBUTION PARTNERS
 
    The Company's retail development group is responsible for increasing the
installed base of Coinstar units within retail chains in the 100 largest DMAs.
Since the Coinstar service combines many aspects of the marketing, advertising,
accounting and operations of potential retail distribution partners, sales calls
can be made at the corporate, regional and store level of retail chains in each
DMA. Entry and expansion within a chain is frequently accomplished through a two
stage process, whereby a chain places a limited number of Coinstar units in its
stores for an evaluation period, after which it decides whether to commit to
chain-wide expansion. When marketing to supermarkets, the Company highlights the
following key benefits of its service:
 
                                       37
<PAGE>
    - ENHANCES CUSTOMER SERVICE. Supermarket retailing is a highly competitive
      business with low margin, high volume unit economics that demands tight
      expense control. As a result, supermarkets continuously pursue cost
      savings initiatives and customer service opportunities to encourage
      shopper loyalty and attract new shoppers. The Coinstar unit enables
      supermarkets to provide a convenient service to their customers using
      minimal store space, while incurring virtually no additional cost.
 
    - INCREASES STORE TRAFFIC. The Company believes that installation of the
      Coinstar unit helps to increase store traffic. A market study conducted in
      1995 by Griggs & Anderson Research, an independent market research firm
      hired by the Company, indicated that 33% of the Coinstar unit users were
      not in the store in which they normally shop. A survey conducted in 1996
      by Northwest Research Group indicated that 87% of the respondents stated
      that they would visit another store to use the Coinstar unit if it were
      not installed in the store they regularly visit.
 
    - PROMOTES SALES. The Company believes that installation of the Coinstar
      unit can promote sales for its retail distribution partners by putting new
      disposable income in shoppers' hands while they are in the store. Coinstar
      customers are more likely to make a purchase in the store because they
      generally must redeem their vouchers at a check-out counter. The Company's
      market study indicated that 77% of customers spent some or all of their
      voucher in the store and, on average, customers who spent at least a
      portion of their voucher estimated that they spent 70% of their voucher in
      the store. Moreover, the study indicated that, of the Coinstar users who
      were not in the store in which they usually shop, 79% made purchases in
      that store. This first opportunity at new "found" money provides
      supermarkets with an increased opportunity of generating incremental
      sales.
 
    - GENERATES MEDIA COVERAGE. In order to increase awareness of the Coinstar
      unit and the supermarkets in which they are located, the Company usually
      launches a public relations effort in a new region or for a new
      supermarket partner, including coverage by the mass media, in-store
      merchandising, demonstrations and co-operative advertising.
 
                                       38
<PAGE>
    The following table presents the Company's historical unit growth and
geographical expansion over the last four years and during the first quarter
ended March 31, 1997. As of March 31, 1997, the Company's network of Coinstar
units was operating in 1,929 supermarket stores located in 20 states.
 
                            UNIT EXPANSION BY STATE
 
<TABLE>
<CAPTION>
                                                 DECEMBER 31,
                                          --------------------------  MARCH 31,
STATE                                     1993   1994   1995   1996     1997
- ----------------------------------------  ----   ----   ----   -----  ---------
<S>                                       <C>    <C>    <C>    <C>    <C>
California..............................   17     30    112      491      511
Washington..............................          18     55       93       99
North Carolina..........................                 32       70       97
Virginia................................                 24       37       37
New York................................                 19      153      200
New Jersey..............................                 13       98      173
Ohio....................................                  6       83      113
South Carolina..........................                  2        3       29
Texas...................................                         135      158
Pennsylvania............................                          98      104
Indiana.................................                          58       83
Massachusetts...........................                          54       56
Arizona.................................                          51       52
Georgia.................................                          33       76
Colorado................................                          31       49
Delaware................................                           7        9
Kentucky................................                           5        5
Vermont.................................                           1        1
Michigan................................                                   57
Utah....................................                                   20
                                          ----   ----   ----   -----  ---------
Total installed units...................   17     48    263    1,501    1,929
                                          ----   ----   ----   -----  ---------
                                          ----   ----   ----   -----  ---------
</TABLE>
 
                                       39
<PAGE>
    The Company estimates that there are approximately 30,000 supermarkets in
the United States. The following table sets forth, as of March 31, 1997 for each
supermarket chain, the number of Coinstar units installed, the total number of
stores in operation and the penetration of the Company's installed base.
 
   
<TABLE>
<CAPTION>
                                                            UNITS     TOTAL STORES
CHAIN                                                     INSTALLED        (1)        PENETRATION
- -------------------------------------------------------  -----------  -------------  --------------
<S>                                                      <C>          <C>            <C>
Acme...................................................           2             183        *
A & P..................................................          63             427          15%
Bel Air................................................          16              17          94
Bi-Lo..................................................          32             261          12
Cala Foods.............................................          19              29          66
Fleming Foods..........................................          14              87          16
Food 4 Less............................................          74              77          96
Food Lion..............................................           1           1,105        *
Food Mark..............................................           3               7          43
Gerland's..............................................          20              20         100
Giant Eagle............................................          98             104          94
Grand Union............................................          20             224           9
Haggen(2)..............................................          15              17          88
Harris Teeter..........................................          82             136          60
Hughes Family Markets..................................          57              57         100
King Kullen............................................          44              47          94
Kroger(3)..............................................         366           1,372          27
L&R Food...............................................           1    less than 10       N/A
Larry's Markets........................................           5               6          83
Lucky Stores...........................................          13             436           3
Marsh Supermarkets.....................................          58              86          67
Mega Foods.............................................           1    less than 10       N/A
Olson's................................................           1               1          100
Pak-n-Sav..............................................           1              17            6
Pathmark Stores........................................         118             144           82
Price Chopper..........................................          38              93           41
Quality Food Centers(4)................................          76              89           85
Raley's................................................          45              70           64
Ralph's................................................         254             265           96
Randall's..............................................          69              71           97
Safeway................................................           5             836       *
Save Mart..............................................          22              92           24
Shop-Rite..............................................          52              54           96
Smith's(5).............................................          72             150           48
Star Market............................................          51              51          100
Stater.................................................           5             110            5
Super Fresh............................................           1             113       *
Tom Thumb..............................................          48              51           94
Twin County Grocers (Foodtown).........................          18              22           82
Waldbaum's.............................................          49              90           54
                                                              -----   -------------          ---
  Total................................................       1,929           7,017           27   %
                                                              -----   -------------          ---
                                                              -----   -------------          ---
</TABLE>
    
 
- ------------------------------
 
*   less than 1%
 
(1) Source: Company estimates and TRADE DIMENSIONS.
 
(2) Includes Top Foods, a division of Haggen.
 
(3) Includes King Soopers Stores, a division of Kroger.
 
(4) Includes Stock Market Foods, a division of QFC.
 
(5) Includes Smitty's, a division of Smith's.
 
                                       40
<PAGE>
    Generally, the Company enters into separate agreements with each of its
retail distribution partners, providing for the Company's exclusive right to
provide coin processing services in their retail locations. These contracts
generally have terms ranging from two to three years and are generally
terminable by either party with advance notice of at least 90 days. The Company
and the retail distribution partner may also agree to certain marketing
arrangements, such as promotional and public relations activities and
advertising. In addition, Coinstar units in service in several supermarket
chains account for a significant portion of the Company's revenue. In 1996 and
the first quarter ended March 31, 1997, Coinstar units in service in three
supermarket chains accounted for approximately 36.2% and 30.3%, respectively, of
the Company's revenue for such periods. The units in service in two of these
chains, Ralphs and QFC-Hughes, accounted for approximately 12.7% and 14.9%,
respectively, of the Company's 1996 revenue and 12.2% and 9.1%, respectively, of
the Company's revenue in the first quarter ended March 31, 1997. Mr Weinstein, a
director of the Company, is also a director of QFC-Hughes. The termination of
any one or more of the Company's contracts with its retail distribution partners
could have a material adverse effect on the Company's business, financial
condition and results of operations and on its ability to achieve sufficient
cash flow to service its indebtedness. See "Risk Factors--Fluctuations in
Quarterly Operating Results" and "Risk Factors--Possible Termination of Retail
Distribution Partner Agreements."
 
MARKETING TO CONSUMERS
 
    Since the Company offers a new consumer service, an important element of its
marketing strategy is to increase overall consumer awareness of the benefits of
the service. Independent market research conducted in a sample of installed
regions in October 1996 indicates that a majority of the consumers questioned
were unaware of the Coinstar service. To promote consumer awareness, the Company
is implementing an aggressive awareness-building campaign that it believes will
further increase dollar volumes processed by the Coinstar units.
 
    The Coinstar unit has been designed to be prominently branded, highly
identifiable, easily recognized and capable of self promotion to consumers. The
Coinstar unit is generally located near the primary entrance areas of
supermarkets and in clear view of the check-out counters or service centers. The
Company is continually developing additional techniques such as the use of sound
and animation that, when added to the Coinstar unit, are intended to attract
consumers and stimulate awareness and trial.
 
    The Company markets to its supermarket partners' existing customer base by
communicating through advertising media already used by such supermarket
partners, such as cooperative newspaper advertisements and direct mail
circulars, window signs, bag stuffers or printed bags, shelf talkers, in-store
demonstrations and other merchandising aids.
 
    The Company also promotes the Coinstar unit to consumers in general by media
which include the use of free-standing newspaper advertisements, billboards,
radio and television commercials, targeted mailings and door-hangers. The
Company plans to continue to capitalize on its promotional opportunities as it
enters new markets and expands into existing markets with new or existing retail
distribution partners. The Company has generally found local, regional and
national press to be receptive to the Coinstar service and willing to devote
space and/or air time to communicate the Company's message.
 
    The Company is also developing other programs designed to increase the
breadth and volume of consumer usage. In May 1997, the Company began a pilot
philanthropic service program in the western region of the State of Washington
that the Company believes provides non-profit organizations with a highly
cost-effective means of raising money. The new program enables non-profit
organizations to be designated by the customer as recipients of the dollar value
of coins processed by the Coinstar unit. This program provides consumers with a
simple means for making tax-deductible donations. Instead of receiving a voucher
to be redeemed at the retail distribution partner's check-out counter, the
consumer receives a printed receipt evidencing the value of their donation. The
Company has modified the functionality of the Coinstar unit so that consumers
can designate the full value of their processed coins to
 
                                       41
<PAGE>
a participating organization. The Company and the participating organizations
will conduct joint promotional marketing for the new service. The organizations
pay the Company a fee based on the amount of money raised through this new
service that is significantly less, in general, than the amount these
organizations would otherwise spend to raise funds. See "Risk
Factors--Dependence on Continued Market Acceptance by Consumers and Retail
Distribution Partners."
 
THE COINSTAR SYSTEM
 
    The Coinstar system consists of a robust unit, a two-way, wide-area
communications network capable of receiving and transmitting data to and from
all units and a dedicated field service organization. The reliability of the
Coinstar unit and the utilization of the communications network, in conjunction
with the support of the Company's regional field service organization, have
resulted in median availability of units in operation of over 98%.
 
COINSTAR UNIT
 
   
    The Coinstar unit is comprised of a coin input and cleaning process, a coin
counter that is designed to be jam-resistant, coin collection bins, a computer,
a thermal printer, an input keypad, an internal phone and a color monitor. The
Coinstar unit is highly accurate, durable, easy to use and service, and capable
of processing up to 600 coins per minute. The counter detects foreign coins,
slugs, debris and damaged coins and directs the coins processed to collection
trolleys located inside the Coinstar unit. The Company's proprietary advances
relating to certain aspects of coin processing enable the Coinstar unit to
handle moisture, dirt, lint, and other debris with infrequent clogging or
malfunctioning, important features for operating in a self-service environment.
In October 1996 and April 1997, the Company was issued United States patents
relating to removing debris from coins processed in a self-service environment
and other aspects of self-service coin processing. These patents will expire in
October 2013 and April 2014, respectively. Sufficient debris removal is
important to reducing clogging and malfunctioning. Reducing these problems and
the associated downtime improves unit availability for customer use and reduces
the amount of time that Company or retail partner personnel must spend attending
to the unit, both of which are important features of operating in a self-service
environment.
    
 
   
    The Coinstar unit is controlled by an internal computer that runs a
multi-tasking operating system. In addition to controlling and coordinating
Coinstar unit functions, the computer electronically records nearly all aspects
of the unit's operation. The unit electronically logs extensive transaction
information such as a unique transaction number, the dollar amount, time and
duration of each transaction, the numbers of each type of coin processed and the
number of rejected coins. Aggregate log information is transmitted daily over
the Company's wide-area communications network to the Company's headquarters for
analysis and backup.
    
 
    The Coinstar unit is also equipped with a telephone handset that enables
supermarket personnel to connect directly to the Coinstar Customer Service
Center via a toll free number, providing store personnel direct support in the
event assistance is required.
 
NETWORK SYSTEM AND TECHNOLOGY
 
    The Company believes that the availability of current performance,
configuration, and financial data through the wide-area communications network
is critical to providing high availability of the Coinstar units, maintaining a
high level of customer service, and managing direct operating costs. The Company
also believes the establishment and development of the network functions are a
significant barrier to entry for competitors. The Company believes that the
following benefits resulting from the network and associated features enable the
Company to provide a higher level of service at a lower cost than a traditional
reactive, dispatch-oriented service organization:
 
    - DOWNLOADABLE SOFTWARE PROGRAMS AND SYSTEMS ENHANCEMENTS. The two-way
      network permits headquarters to send information to each Coinstar unit,
      customized to the unit's location, including new
 
                                       42
<PAGE>
      graphics, animations, sounds and voucher designs. This capability permits
      the Company to promote the use of the service through store-specific
      advertising, on-screen promotions, special offers, sweepstakes and
      coupons. In addition, the network is used to download new versions of
      application and operating system software from headquarters to the units
      in the field, and effect other configuration changes electronically,
      avoiding on-site visits by Company personnel.
 
    - UNIT OPERATING PERFORMANCE REPORTING. Each Coinstar unit generates daily
      performance and operating reports that are transmitted over the network to
      headquarters for consolidation and then electronically distributed via the
      network to the responsible field service employee. In addition, the
      Coinstar unit provides specific service information to the responsible
      field employee by directly paging the employee with current operating
      information based on a series of predetermined performance criteria. The
      Company's personnel use this unit performance information to make
      proactive decisions to service each Coinstar unit in advance, such as
      determining when a preventative maintenance is required or identifying the
      specific maintenance or repairs needed.
 
    - ENHANCEMENT OF FIELD SERVICE PRODUCTIVITY. Performance and operating
      reports generated by the network are also used to better utilize field
      service and armored carrier personnel. As part of the daily performance
      and operating reports sent over the network, each Coinstar unit reports
      its fill status and predicts, based on a number of factors, when it will
      become full. This information is used by the Company to manage the
      efficiency of armored carrier pickups and reduce downtime resulting from
      full Coinstar units.
 
    - FINANCIAL REPORTING AND RECONCILIATION. The network allows Coinstar units
      to transmit key financial data and operating statistics to headquarters on
      a daily basis. The financial and accounting information generated by the
      Coinstar units is cross-checked at the Company's headquarters with bank
      records and armored carrier processing data logged into the network to
      ensure the accuracy, speed and control of each deposit. The Company also
      balances the coin counts verified by armored carriers against the coin
      counts declared by the Coinstar unit on a bin-by-bin basis, all of which
      information is available from the network. In addition, retail
      distribution partners receive weekly automated facsimile reports generated
      by the network detailing information such as transaction volumes and
      deposits made for each store.
 
    - AUTOMATED TRACKING OF COIN COLLECTION, PROCESSING AND DEPOSITS. The
      Company is expanding the Company's wide-area communications network to
      provide information to, and gather information from, each of the Company's
      armored carrier partners by deploying a proprietary automatic receipt
      tracking system ("ARTS"). The addition of ARTS to the Coinstar network
      enables the Company to track each deposit to the respective bank accounts
      of the retail distribution partners and the Company.
 
   
    The wide-area and local area networks at the Company's headquarters are
coupled securely using sophisticated modern networking equipment. These
scaleable networks are integrated using standard tcp/ip networking protocols
over a 100 Mbps backbone which features automatic segmentation and secure
subnets via firewall and intelligent ethernet switch technology. Headquarters
components of the network operate on widely available personal computers with
advanced reliability features including RAID-5 storage, multi-processor
configurations and clustering. The Company has built an extensive and secure
intranet on top of this physical infrastructure using standard client/server
tools provided by leading industry vendors. The client/server applications
leverage both traditional high performance relational database management
systems technology as well as novel, more flexible, discussion-oriented database
technology. Certain data processing activities occur at the Coinstar unit during
off-peak hours, distributing the processing load from headquarters and allowing
the network of Coinstar units to grow faster than the corresponding headquarters
system capacities. In the event of a network failure, however, availability of
the Coinstar units and related field service would be negatively impacted until
such failure was repaired, and a continued failure for a sustained period could
have a material adverse effect on the Company's
    
 
                                       43
<PAGE>
business, financial condition and results of operations and on the Company's
ability to achieve sufficient cash flow to service its indebtedness. See "Risk
Factors--Risks of Defects in Operating Systems."
 
REGIONAL FIELD SERVICE ORGANIZATION
 
    The Company has assembled a regional field service organization comprised of
approximately 100 field service personnel and supporting employees with the
primary goal of providing highly responsive service to its retail distribution
partners. The field service organization is responsible for performing
preventative maintenance and repairs and ensuring the efficient collection and
handling of coins.
 
    FIELD SERVICE PERSONNEL.  In all markets in which the Company operates, the
field service employee is the Company's primary direct contact with consumers
and retail distribution partners. Every member of the field service team is
connected to the wide-area communications network. Each Coinstar unit generates
daily performance and operating reports which are transmitted over the network
to headquarters for consolidation and then electronically distributed via the
network to the responsible field service employee. In addition, the Coinstar
unit provides specific service information to the responsible field service
employee by directly paging such employee with current operating information
based on a series of predetermined performance criteria. If a site visit is
required, the field service employee responds on location, often before store
personnel at the site become aware of a problem. Such current operating
information is intended to allow Coinstar personnel to use this unit performance
information to make proactive decisions when maintaining the network of Coinstar
units. The most common problems, however, involve simple coin jams, most of
which can be readily fixed by the store manager. More difficult problems are
handled by Coinstar field service personnel.
 
    ARMORED CARRIERS.  The Company contracts with armored carrier companies to
handle the transportation and processing of coins deposited in Coinstar units.
The armored carriers are part of the traditional money handling infrastructure
and secure liability and loss insurance to protect the value of the coins
handled by them. The use of these contracted resources facilitates Coinstar's
growth and security with minimal investment in facilities and equipment when
entering new markets. The armored carrier service typically includes removing
the coin trolleys, tagging them for deposit, cleaning of the Coinstar unit,
transporting the coins for processing at the armored carrier's facilities, and
depositing the coins to the Company's local depository for subsequent transfer
to the respective bank accounts of the retail distribution partners and the
Company. The frequency of coin collections by armored carriers is determined by
machine usage and are monitored through the network. By leveraging its wide-area
communications network capabilities with its armored carrier service partners
through ARTS, the Company can efficiently monitor every step of the coin
collection and deposit process and manage the variable costs of pickups.
 
    Generally, the Company contracts with one armored carrier to service a
particular region. Many of these carriers do not have long-standing
relationships with the Company and these contracts generally can be terminated
by either party with advance notice ranging from 30 to 90 days. In the past, the
Company has experienced a sudden disruption in service from an armored carrier
company. The Company does not currently have nor does it expect to have in the
foreseeable future the internal capability to provide back up service in the
event of sudden disruption in service from an armored carrier company. Any
failure by the Company to maintain its existing relationships or to establish
new relationships on a timely basis or on acceptable terms would have a material
adverse effect on the Company's business, financial condition and results of
operations and on the Company's ability to achieve sufficient cash flow to
service its indebtedness. See "Risk Factors--Reliance on Third Party
Manufacturer and Service Providers."
 
    INSTALLATION PERSONNEL.  The ability to quickly and reliably perform
large-scale installations of Coinstar units with minimum impact on store
operations is important to building a nationwide network. Each installation is
managed by an individual account manager. For a typical installation, a sales
operations representative visits the store prior to the delivery of the Coinstar
unit to coordinate with the store manager regarding the location of the Coinstar
unit within the store and to review site requirements. Site
 
                                       44
<PAGE>
requirements are generally limited to a 110 volt outlet and a telephone line. On
the day of delivery, a Coinstar field service employee unpacks, levels and
calibrates the unit and conducts a training and orientation session for store
personnel.
 
PRODUCT RESEARCH AND DEVELOPMENT
 
    The Company has increased its product research and development efforts over
the past several years and expects to continue to spend a significant portion of
its resources on these activities for the foreseeable future. The Company spent
approximately $1.6 million, $1.8 million, and $4.0 million for technology and
product research and development in 1994, 1995, and 1996, respectively. The
Company presently employs approximately 35 software engineers, information
technology specialists and other professional staff in these efforts and
contracts with a number of specialized outside consultants for additional
services. The main focus of the Company's product research and development
efforts includes improvements to the operating systems and enhancements to the
network to support both the continued expansion of the network and the potential
addition of value-added services. See "Risk Factors--Rapid Technological
Change."
 
MANUFACTURING AND SUPPLY
 
    The Company's manufacturing strategy is to utilize leading manufacturers to
produce Coinstar units at a reasonable cost. The Company believes that using
contract manufacturers has several advantages including decreasing capital
investment in plant and equipment and working capital, the ability to leverage
contract manufacturers' purchasing relationships for lower material costs,
minimal fixed costs of maintaining unused manufacturing capacity, greater
capacity flexibility and the ability to utilize suppliers' broad technical and
process expertise. Currently, the Coinstar units are assembled under contract
with a contract manufacturer in Redmond, Washington, which utilizes several
subsuppliers to provide components and subassemblies. Each Coinstar unit is
manufactured to the Company's proprietary designs and specifications, and all
designs, documentation, tooling, specialized fixtures and test equipment are
owned by the Company. Each unit is inspected and tested for quality by Company
personnel prior to shipment.
 
    The Company does not conduct manufacturing operations and is dependent and
will continue to be dependent on outside parties for the manufacture of the
Coinstar unit and its key components. While Coinstar intends to significantly
expand its installed base, such expansion may be constrained by the
manufacturing capacity of its third party manufacturers and suppliers. Although
the Company expects that its current contract manufacturer, SeaMed, will be able
to produce sufficient units to meet projected demand, there can be no assurance
that SeaMed or other manufacturers will be able to meet the Company's
manufacturing needs in a satisfactory and timely manner. In the event of an
unanticipated increase in demand for Coinstar unit installations by retail
distribution partners, the Company may be unable to meet such demand due to
manufacturing constraints. Although the Company has a contract with SeaMed, it
does not have a long-term obligation to continue the manufacture of the Coinstar
unit or its components. Further, SeaMed is principally engaged in the
manufacture of electronic medical instruments for medical technology companies.
The Company believes that it is SeaMed's only material non-medical customer. As
such, the Company faces an increased risk that SeaMed may choose to focus
exclusively on manufacturing its medical products and cease making the Company's
products. Should SeaMed cease providing services, the Company would be required
to locate and qualify additional suppliers. There can be no assurance that the
Company would be able to locate alternate manufacturers on a timely basis. See
"Risk Factors--Reliance on Third-Party Manufacturers and Service Providers."
 
    The Company currently purchases the coin counter component of the Coinstar
unit from a single manufacturer, Scan Coin AB, pursuant to an agreement that may
be terminated by either party with six months notice at any time on or after
June 30, 1998. The Company has entered into a non-binding letter of intent with
Scan Coin AB for a new agreement, although no assurance can be given that the
parties will enter into a new agreement. Currently, no other manufacturer
produces a coin counter capable of being
 
                                       45
<PAGE>
used in the Coinstar units without extensive enhancements and modifications. No
assurance can be given that Scan Coin AB will be able or willing to supply coin
counter components to the Company in the future. The Company believes that it
would require up to 12 months to source and make necessary modifications to an
alternative coin counter component. Moreover, it could take several additional
months for any such alternative supplier to meet the Company's required volume
levels. Accordingly, any cessation, slow-down or disruption in the Company's
current supply of coin counter components would have a material adverse effect
on the Company's business, financial condition and results of operations and on
its ability to achieve sufficient cash flow to service its indebtedness.
Although the Company believes alternative suppliers are available, there can be
no assurance that the Company would be able to locate an alternate supplier on a
timely or cost efficient basis, if at all, and make the necessary modifications
and enhancements to the design of the Coinstar unit to utilize such replacement,
both of which, in the event of their nonoccurrence, would materially impair its
ability to have Coinstar units manufactured. A prolonged inability to obtain
certain components could have a material adverse effect on the Company's
business, financial condition and results of operations and on its ability to
achieve sufficient cash flow to service its indebtedness, particularly as the
Company increases its manufacturing requirements to support its nationwide
deployment. See "Risk Factors--Exposure to Component Shortages from Single
Source Supplier."
 
PROPRIETARY RIGHTS
 
   
    The technology necessary to quickly, accurately and reliably identify, count
and process coins is complex. The Company purchases the coin counter component
of the Coinstar unit on an OEM basis from a third party. The Company has made
several technological advances relating to self-service coin processing that are
important to the successful operation of the Coinstar unit in a self-service
environment. These advancements are implemented both mechanically and through
the Company's software. These technologies enable the Coinstar unit to handle
moisture, dust, lint, dirt, paper, paper clips, and other debris with infrequent
clogging or malfunctioning. In October 1996 and April 1997, the Company was
issued United States patents relating to removing debris from coins processed in
a self-service environment and other aspects of self-service coin processing.
These patents will expire in October 2013 and April 2014, respectively.
Sufficient debris removal is important to reduce clogging and malfunctioning.
Reducing these problems and the associated downtime improves the unit
availability for customer use and reduces the amount of time that Company or
retail partner personnel must spend attending to the unit, both of which are
important features of operating in a self-service environment. The Coinstar unit
also has a unique printed circuit board which contains a non-volatile memory for
data storage purposes. This board stores records of transactions and other
significant events which can be recovered in the event of a main CPU or hard
disk failure. This board also supports downloadable code to facilitate software
modification.
    
 
    No assurance can be given that any patents will be issued from any pending
patent applications or from any future patent applications will be issued, that
any of the Company's patents will be held valid if subsequently challenged or
that others will not claim rights in or ownership of the patents and other
proprietary rights held by the Company. Moreover, there can be no assurance that
any patents issued to the Company will not be challenged, invalidated or
circumvented, or that the rights granted thereunder will provide proprietary
protection to the Company. Despite the Company's efforts to safeguard and
maintain its proprietary rights, there can be no assurance that the Company will
be successful in doing so or that the Company's competitors will not
independently develop or patent technologies that are substantially equivalent
or superior to the Company's technologies. On June 18, 1997, the Company filed
in the United States District Court, Northern District of California against
CoinBank, one of its competitors, the Patent Infringement Claim. CoinBank
responded to the Company by letter dated June 23, 1997, alleging that the
Company failed to conduct a reasonable investigation before filing the Patent
Infringement Claim, the Patent Infringement Claim is unreasonable and without
factual foundation and the Patent Infringement Claim was filed for an improper
purpose. CoinBank has demanded the Company dismiss such action, and has
indicated that if such action is not dismissed, CoinBank will answer the Patent
Infringement Claim on June 26, 1997 and counterclaim for declaration of
noninfringement, invalidity and
 
                                       46
<PAGE>
unenforceability of the subject patent and file a claim for $12 million of
damages based on the tort of intentional interference with prospective economic
advantage. CoinBank further stated that it may file a cross-complaint against
Scan Coin AB for indemnity and breach of warranty of title. On June 27, 1997,
CoinBank answered the Patent Infringement Claim and counterclaimed for
declaration of noninfringement, invalidity and unenforceability of the subject
patent, and filed a claim for breach of warranty against Scan Coin AB. There can
be no assurance that the Company will prevail in such Patent Infringement Claim
or on any claim that might be filed by CoinBank against the Company, or that as
a result of such Patent Infringement Claim, the Company's patent will not be
limited in scope or found to be invalid. See "Risk Factors--Uncertainty of
Protection of Patents and Proprietary Rights."
 
COMPETITION
 
    The Company believes that it is the first company to provide a widespread
network of self-service coin processing machines that provides a convenient,
reliable means for consumers to convert loose coins into cash. The Company has
become aware of two direct competitors that operate self-service coin processing
machines, both of which the Company believes operate an installed base of less
than 50 units in certain regions of the United States. There can be no
assurance, however, that such competitors have not increased or will not
increase their installed base of units or expand their service nationwide. The
Company also competes indirectly with manufacturers of machines and devices that
enable consumers to count or sort coins themselves. The Company also competes or
may compete directly or indirectly with banks and similar depository
institutions for coin conversion customers. Currently, banks are the primary
alternative available to consumers for converting coins into cash, and they
generally do not charge a fee for accepting rolled coins. As the market for coin
processing develops, banks or other businesses may decide to offer additional
coin processing services, either as a customer service or on a self-service
basis, and compete directly with the Company. Many of these potential
competitors have longer operating histories, greater name recognition, larger
customer bases and significantly greater financial, technical, marketing and
public relations resources than the Company. Such competitors may be able to
undertake more extensive marketing campaigns, adopt more aggressive pricing
policies and make more attractive offers to consumers and businesses. There can
be no assurance that the Company will be able to compete effectively with
current or future competitors or that the competitive pressures faced by the
Company will not have a material adverse effect on the Company's business,
financial condition and results of operations and the Company's ability to
achieve sufficient cash flow to service its indebtedness.
 
    The Company believes its proprietary and patented advances relating to
self-service coin processing, its ability to collect and analyze operating and
financial statistics from Coinstar units through its wide-area communications
network, its installed base of units in supermarkets nationwide and its
dedicated regional field service organization are its principal competitive
strengths. There can be no assurance, however, that the Company's competitors,
or others, will not succeed in developing technologies, products or services
that are more effective, less costly or more widely used than those that have
been or are being developed by the Company or that would render the Company's
technologies or products obsolete or not competitive. See "Risk
Factors--Competition."
 
EMPLOYEES
 
    As of March 31, 1997, the Company had 236 employees, including 23 part-time
field service employees. The Company has separate internal departments,
including sales and marketing, operations, technology systems and engineering,
and finance and administration. No employee is represented by a union, and the
Company has not experienced a work stoppage. The Company believes its employee
relations are good.
 
PROPERTIES
 
    The Company's headquarters occupies a 24,700 square foot facility in
Bellevue, Washington. The Company operates under a lease which expires in
October 1997. The Company has signed a lease for a
 
                                       47
<PAGE>
10,196 square foot building in Bellevue, Washington (the "Maplewood Building")
commencing April 1997 and expiring in March 2002. The Company has also signed a
lease for a 46,070 square foot building currently under construction near the
Maplewood Building. The building is scheduled to be available for occupancy in
September 1997, and the lease for such building expires in August 2004. The
Company believes this space is adequate for its current needs and that it will
be able to renew its leases and obtain additional space, if necessary.
 
LITIGATION
 
    The Company is not a party to any material legal proceedings other than
those associated with the Patent Infringement Claim. See "Business--Proprietary
Rights."
 
                                       48
<PAGE>
                                   MANAGEMENT
 
EXECUTIVE OFFICERS, DIRECTORS AND SENIOR MANAGEMENT
 
    The executive officers, directors and senior management of the Company, and
their ages as of March 31, 1997 are as follows:
 
<TABLE>
<CAPTION>
               NAME                      AGE                           POSITION
- -----------------------------------      ---      ---------------------------------------------------
<S>                                  <C>          <C>
Jens H. Molbak                               34   President, Chief Executive Officer and Director
 
Rod W. Brooks                                43   Vice President of Sales and Marketing
 
Kirk A. Collamer                             44   Vice President and Chief Financial Officer
 
Aaron R. Finch                               38   Vice President of Operations
 
Daniel A. Gerrity                            35   Vice President and Chief Technical Officer
 
George H. Clute (1)                          47   Director
 
Larry A. Hodges (2)                          48   Director
 
David E. Stitt (1)(2)                        50   Director
 
Ronald A. Weinstein (1)(2)                   56   Director
 
SENIOR MANAGEMENT
 
Kirk W. Beach                                42   Director, Software Engineering
 
William W. Booth                             41   Director, Retail Development
 
Bruce Coonan                                 50   Director, Consumer Value Marketing
 
Michael L. Doran                             47   Director, Information Systems
 
Steven M. Geiger                             39   Director, Accounting, Controller
 
Jessaca A. Jacobson                          34   Director, Sales Operations
 
Dennis J. Johnson                            46   Director, Marketing and Sales Promotion
 
Carol Lewis                                  46   National Director, Philanthropic Services
 
Timothy J. Manion                            39   Director, Operations Strategy and Planning
 
Marion E. Mehrer                             40   Director, Corporate Services
 
Michael W. Parks                             50   Director, Field Operations
 
Marlane L. Wolf                              51   National Director, Financial Services Program
</TABLE>
 
- ------------------------------
 
(1) Member of the Audit Committee
 
(2) Member of the Compensation Committee
 
EXECUTIVE OFFICERS AND DIRECTORS
 
    JENS H. MOLBAK, the Company's President, Chief Executive Officer and a
director, founded the Company in 1990. Prior to that he served two years as an
analyst at Morgan Stanley & Co., Inc., an investment bank. Mr. Molbak earned his
M.B.A. from Stanford University Graduate School of Business and his B.A. in
Psychobiology with distinction in the major from Yale University.
 
    ROD W. BROOKS, the Company's Vice President of Sales and Marketing, joined
the Company in July 1995. From June 1993 until July 1995, he was the Vice
President of Marketing, Consumer Product Division at
 
                                       49
<PAGE>
Novell, Inc., a computer networking company. From June 1989 until March 1993,
Mr. Brooks served as the Senior Vice President, Marketing and Merchandising for
Egghead, Inc., a software retailer ("Egghead"). Mr. Brooks has also held Vice
President, Marketing positions at Northern Automotive, Inc. and QFC. Mr. Brooks
obtained his B.A. in Communications from Washington State University in 1975.
 
    KIRK A. COLLAMER, the Company's Vice President and Chief Financial Officer,
joined the Company in February 1997. From March 1995 until February 1997, Mr.
Collamer served as the Chief Financial Officer of Muzak Limited Partnership, a
business music services provider. From April 1988 to March 1995, he served in
various capacities at Ameritech Corporation, a telecommunications company,
including serving as Vice President, Finance and Controller and Vice President
and Chief Financial Officer of two subsidiaries. Prior to that he served in
various finance positions at Brown-Forman Corp./Jack Daniel Distillery, a
producer of distilled spirits, and Aladdin Industries, Inc., a marketer of
consumer products. He has been a Certified Public Accountant since 1974 and was
previously employed by the public accounting firm of Arthur Andersen & Co. from
1974 until 1978. Mr. Collamer received his M.B.A. from Vanderbilt University and
his B.A. in Accounting from Michigan State University.
 
    AARON R. FINCH, the Company's Vice President of Operations, joined the
Company in February 1993. Prior to joining the Company, Mr. Finch worked in the
Investment Evaluation Department at Weyerhaeuser Co., a forest products company,
from 1990 until February 1993. He obtained his M.B.A. from Stanford University
Graduate School of Business and his B.S. in Natural Resource Management from
Colorado State University.
 
    DANIEL A. GERRITY, the Company's Vice President and Chief Technical Officer,
joined the Company in November 1993 after serving on the Company's Advisory
Board since 1990. Prior to joining the Company, Mr. Gerrity was an engineering
manager for Slate Corporation, an application software company, from 1990 until
November 1993. Mr. Gerrity earned his M.B.A. from Stanford University Graduate
School of Business, his M.S. in Computer Systems from Stanford University and
his B.S. in Electrical Engineering from Stanford University.
 
    GEORGE H. CLUTE has been a director of the Company since 1995. Mr. Clute, a
founding general partner of Rainier Venture Partners and Olympic Venture
Partners, has been a general partner of those venture capital funds since 1982.
Mr. Clute serves on the boards of Nth Degree Software Corp., Inc., a privately
held software development company, Sequel Technology Corp., a privately held
internet software development company, the Western Association of Venture
Capitalists and the Washington Software & Digital Media Alliance. He also sits
on the Executive Industry Board for the Fred Hutchinson Cancer Research Center.
He earned his M.B.A. and A.B. from the University of California, Los Angeles.
 
    LARRY A. HODGES has been a director of the Company since December 1995. Mr.
Hodges has served as the President and Chief Executive Officer of Mrs Field's
Cookies, a retail cookie/bakery chain, since April 1994. Prior to that Mr.
Hodges was hired in 1992 by Prudential Insurance Company ("Prudential") to
manage a distressed asset of Prudential, Food Barn Stores, Inc., a supermarket
chain ("Food Barn"). In 1993, Food Barn filed for bankruptcy protection in
federal court and was subsequently sold. Prior to that, Mr. Hodges served in
various capacities at American Stores Company, a food and drug retailer, for 25
years, including serving as President of two subsidiaries. Mr. Hodges earned his
B.A. from California State University, San Bernardino. Mr. Hodges also serves as
a director of Ameristar Casinos, Inc., a casino gaming company.
 
    DAVID E. STITT has been a director of the Company since 1995. Since 1986, he
has been an employee of Vencap, Inc. (formerly, Vencap Equities Alberta Ltd.), a
venture capital firm, most recently as a Vice President. Mr. Stitt represents
Vencap, Inc. on several private company boards of directors in which such firm
has an investment interest. Mr. Stitt also serves on the board of Applied
Microsystems Corporation, an embedded systems tools company. Previously for
seven years, he was Vice President of Sales and Marketing for Westmills Carpet
Ltd., a regional carpet manufacturer located in western Canada.
 
                                       50
<PAGE>
    RONALD A. WEINSTEIN has been a director of the Company since 1992. From 1984
to July 1991, he was a principal of Sloan Capital Companies, a private
investment firm. From February 1989 until April 1991, Mr. Weinstein served as
Executive Vice President of Merchandising at Egghead. Mr. Weinstein serves as
Chairman of B&B Auto Parts, Inc., an auto parts supplier and is a director of
QFC-Hughes.
 
    The Company intends to name two additional non-employee directors following
this offering.
 
SENIOR MANAGEMENT
 
    KIRK W. BEACH, the Company's Director of Software Engineering, joined the
Company in October 1996. From April 1996 until October 1996, he served as Vice
President, MIS of Health Resource Publishing Company (a Catalina Marketing
Corporation company) where he developed corporate strategies for the network and
systems. Prior to that, Mr. Beach was the Senior Director of Store Systems for
Catalina Marketing Corporation from January 1989 until October 1996.
 
    WILLIAM W. BOOTH, the Company's Director of Retail Development, joined the
Company in April 1995. From April 1992 until March 1995 he served as the Senior
Director, Retail Marketing Services for Catalina Marketing Corporation, a
consumer marketing company. From July 1989 until March 1992 he served as Senior
Accountant Executive at Citicorp POS Information Services. Prior to that he held
account management and analyst positions at Datachecker Systems, Inc. and Sweda
International, Inc. Mr. Booth earned his B.A. in Economics/Business
Administration from Washington and Jefferson College.
 
    BRUCE COONAN, the Company's Director of Consumer Value Marketing, joined the
Company in September 1995. From 1989 until September 1995, he operated an
independent consulting firm specializing in business planning, market
development and executive searches. Prior to that he held management positions
in marketing, sales promotion and sales with Colgate-Palmolive Co.,
Kimberly-Clark Corp. and Ralston Purina Co. He also served as Vice President of
Catalina Marketing Corporation from January 1984 to August 1988. Mr. Coonan
received his Master of International Management from the American Graduate
School of International Management and his B.A. from Stanford University.
 
    MICHAEL L. DORAN, the Company's Director of Information Systems, joined the
Company in August 1996. From June 1989 to August 1996, Mr. Doran served as
Senior Manager, Application Services for Snohomish Public Utility District where
he directed automation planning and application development. Prior to that, he
opened and managed the Oregon office of Fiserv, Inc., a national service bureau
providing computer services to financial institutions and, while at US Bancorp,
Inc., he managed the bank's automated teller machines and debit card automation
projects. He earned his B.S. in Business Administration from Oregon State
University.
 
    STEVEN M. GEIGER, the Company's Director of Accounting, Controller, joined
the Company in June 1996. From January 1991 until June 1996 he served as
Corporate Controller and the Director of Financial Planning and Assistant
Treasurer for MIDCOM Communications Inc., a communications services company. Mr.
Geiger is a Certified Public Accountant, a Certified Management Accountant and a
Certified Cash Manager. Mr. Geiger received his B.S. in Finance from the
University of Washington.
 
    JESSACA A. JACOBSON, the Company's Director of Sales Operations, joined the
Company in April 1996. From June 1994 until April 1996, Ms. Jacobson operated an
independent consulting company specializing in business planning, operations
development, and marketing support catering to the specialty coffee industry in
both domestic and international markets. Prior to that, she held various
positions in retail operations with The Coffee Connection, Inc., a Boston based
specialty coffee retailer, from October of 1985 until June of 1994, serving as
the Director of Retail Operations for that organization from February 1989 until
June of 1994. Ms. Jacobson earned her B.A. degree in English from Occidental
College.
 
    DENNIS J. JOHNSON, the Company's Director of Marketing and Sales Promotion,
joined the Company in April 1996. From 1985 until April 1996, he held various
positions in marketing and sales with Oberto Sausage Company, a snack food
company, serving most recently as Vice President of Corporate Marketing.
 
                                       51
<PAGE>
Prior to that Mr. Johnson served as a director of Alpac Corp., a beverage
distributor, as Division Sales Development Manager and District Manager for
PepsiCo, Inc. and as a sales representative and account manager for General
Foods Corporation. Mr. Johnson earned a B.S. in Business and a B.S. in Political
Science from the University of Oregon.
 
    CAROL LEWIS, the Company's National Director, Philanthropic Services, joined
the Company in September 1996. From February 1994 until July 1995, she served as
Executive Director of Pacific Northwest Ballet, a professional ballet company.
Prior to that she served as Senior Vice President of Administration for Egghead.
Ms. Lewis' prior experience includes six years as Deputy Mayor of the City of
Seattle and work as a television news reporter for several Northwest stations.
She has a Masters in Public Policy from the JFK School of Government at Harvard
University and a B.A. from Stanford University.
 
    TIMOTHY J. MANION, the Company's Director, Operations Strategy and Planning,
joined the Company in November 1996. Prior to joining the Company, Mr. Manion
held various management positions with Federal Express Corporation, an overnight
shipping company, from 1978 until November 1995. Mr. Manion earned a B.A. from
the University of Michigan in 1981.
 
    MARION E. MEHRER, the Company's Director of Corporate Services, joined the
Company in August 1993. From May 1989 until August 1993, she served as Business
Manager and Controller for Fruhling, Inc., a construction company. Prior to
that, she spent six years at Microsoft Corporation in charge of corporate
services and operations in the International Division. Ms. Mehrer received her
D.P.M. degree from the Illinois College of Podiatric Medicine and her B.S. in
Environmental Health, School of Public Health from the University of Washington.
 
    MICHAEL W. PARKS, the Company's Director of Field Operations, joined the
Company in April 1994. From September 1993 to April 1994, Mr. Parks served as
President of Seriphus Group, a consulting company he founded. From 1969 until
August 1993, he served as Vice President at Seafirst Bank where he helped
develop and operate their debit card program and automated teller machine
systems. Mr. Parks is a graduate of the Post-Graduate Level Banking Program at
Pacific Coast Banking School at the University of Washington and holds a B.A.
from Central Washington University.
 
    MARLANE L. WOLF, the Company's National Director, Financial Services
Program, joined the Company in February 1997. From May 1993 until February 1997,
she worked for Bank of America and their Seafirst division as Vice President,
Marketing Director of Seafirst. Prior to that, she was an Executive Vice
President and Senior Manager at Pacific First Bank where she managed Marketing,
Human Resources, Corporate Affairs, Training and Office Services. Her background
also includes marketing management, product development and business development
positions at Pillsbury Co. and Beatrice Foods Inc. Ms. Wolf completed a custom
marketing management program at the J.L. Kellogg Graduate School of Northwestern
University. She earned a B.A. from the University of Minnesota where she also
did graduate work.
 
FINANCIAL ADVISOR
 
    ACORN VENTURES, INC. (RUFUS W. LUMRY). Acorn Ventures, Inc. ("Acorn"), of
which Mr. Lumry is a majority owner and employee, is a financial advisor of the
Company. Acorn was selected by the Board of Directors to serve as financial
advisor to the Company. In that role, Acorn assists in defining the Company's
business strategy, identifying and meeting with sources of financing and
assisting the Company in structuring and negotiating such financings. The
Company entered into a consulting agreement with Acorn setting forth the
services to be provided and indemnifying Acorn for certain actions, events or
proceedings related to such consulting relationship. Acorn does not receive any
compensation for its services, but is reimbursed for reasonable out-of-pocket
expenses in connection with services rendered.
 
    Mr. Lumry was one of the original founders of McCaw Cellular Communications,
Inc. ("McCaw") and from 1982 to 1990, served as its Chief Financial Officer.
Prior to his retirement in 1990, he served as a director of McCaw since its
organization and as a director of LIN Broadcasting, Inc., a partially owned
 
                                       52
<PAGE>
subsidiary of McCaw. Mr. Lumry received an A.B. in Economics from Harvard
College in 1969 and a M.B.A. from The Harvard Graduate School of Business
Administration in 1974.
 
DIRECTORS' COMPENSATION
 
    The Company's directors do not currently receive any cash compensation for
service on the Board or any committee thereof, but directors may be reimbursed
for certain expenses in connection with attendance at Board and committee
meetings.
 
    In February 1997, each of the Company's non-employee directors, Messrs.
Clute, Hodges, Stitt and Weinstein, was granted an option to purchase 10,000
shares of Common Stock at an exercise price of $10.00 per share under the Equity
Incentive Plan. Upon the completion of this offering, non-employee directors
will not be eligible to participate in the Equity Incentive Plan, but will be
eligible to receive options under the Directors' Plan. See "--Equity Incentive
Plans."
 
COMMITTEES
 
    The Audit Committee consists of Mr. Clute, Mr. Stitt and Mr. Weinstein. The
Audit Committee makes recommendations to the Board of Directors regarding the
selection of independent auditors, reviews the results and scope of the audit
and other services provided by the Company's independent auditors and reviews
and evaluates the Company's audit and control functions.
 
    The Compensation Committee consists of Mr. Hodges, Mr. Stitt and Mr.
Weinstein. The Compensation Committee makes recommendations regarding the
Company's equity incentive plans and makes decisions concerning salaries and
incentive compensation for employees and consultants of the Company.
 
COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION
 
    No interlocking relationship exists between the Company's Board of Directors
or Compensation Committee and the board of directors or compensation committee
of any other party, nor has any such relationship existed in the past. Mr.
Weinstein is a stockholder of the Company and has entered into financing
arrangements with the Company from time to time.
 
                                       53
<PAGE>
EXECUTIVE COMPENSATION
 
    The following table sets forth the compensation earned by the Company's
Chief Executive Officer and the four other most highly compensated executive
officers (collectively, the "Named Executive Officers") whose salary and bonus
for the fiscal year ended December 31, 1996 were in excess of $100,000 for
services rendered in all capacities to the Company for that fiscal year:
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                                                                  LONG-TERM
                                                                                COMPENSATION
                                                                                   AWARDS
                                                            ANNUAL           -------------------
                                                       COMPENSATION (1)          SECURITIES
                                                    -----------------------      UNDERLYING          ALL OTHER
NAME AND PRINCIPAL POSITION                         SALARY ($)   BONUS ($)       OPTIONS (#)      COMPENSATION ($)
- --------------------------------------------------  ----------  -----------  -------------------  ----------------
<S>                                                 <C>         <C>          <C>                  <C>
Jens H. Molbak....................................  $   97,081          --           25,000                  --
  President, Chief Executive Officer and Director
Rod W. Brooks.....................................     153,730          --           25,000                  --
  Vice President of Sales and Marketing
Aaron R. Finch....................................     100,636          --           15,000                  --
  Vice President of Operations
Daniel A. Gerrity.................................     126,219   $  15,000           30,000                  --
  Vice President and Chief Technical Officer
Warren M. Gordon (2)..............................     100,636          --           15,000                  --
  Vice President of Finance
</TABLE>
 
- ------------------------------
 
(1) In accordance with the rules of the Securities and Exchange Commission (the
    "Commission"), the compensation described in this table does not include
    medical, group life insurance or other benefits received by the Named
    Executive Officers which are available generally to all salaried employees
    of the Company and certain perquisites and other personal benefits received
    by the Named Executive Officers which do not exceed the lesser of $50,000 or
    10% of any such officer's salary and bonus disclosed in this table.
 
(2) In February 1997, Mr. Gordon resigned from his position as the Company's
    Chief Financial Officer and served as the Company's Vice President-Finance
    until April 1997 when he began a one year leave of absence.
 
EQUITY INCENTIVE PLANS
 
    1997 EQUITY INCENTIVE PLAN.  In March 1997, the Board of Directors adopted
the Company's 1997 Equity Incentive Plan (the "Equity Incentive Plan"). The
Equity Incentive Plan is an amendment and restatement of the Company's 1992
Stock Option Plan, as amended. The Company has reserved a total of 2,900,000
shares of Common Stock for issuance under the Equity Incentive Plan. The Equity
Incentive Plan provides for grants of incentive stock options within the meaning
of Section 422 of the Internal Revenue Code, as amended (the "Code"), to
employees (including officers and employee directors) and nonstatutory stock
options, restricted stock purchase awards and stock bonuses to employees
(including officers and employee directors) and consultants of the Company. The
Company's Board of Directors has delegated administration of the Equity
Incentive Plan to the Compensation Committee. The Compensation Committee
membership is intended to satisfy the provisions of Rule 16b-3 promulgated under
the Securities Exchange Act of 1934, as amended, and Code Section 162(m), in
each case to the extent applicable. The Committee has the authority, subject to
the terms of the Equity Incentive Plan, to determine the recipients and types of
awards to be granted, the terms of the awards granted, including the exercise
price, number of shares subject to the award the exercisability thereof, and the
form of consideration payable upon exercise.
 
                                       54
<PAGE>
    The terms of stock options granted under the Equity Incentive Plan generally
may not exceed 10 years. The exercise price of options granted under the Equity
Incentive Plan is determined by the Board of Directors, provided that, in the
case of an incentive stock option, the exercise price cannot be less than 100%
of the fair market value of the Common Stock on the date of grant and, in the
case of a nonstatutory stock option, the exercise price cannot be less than 85%
of the fair market value of the Common Stock on the date of grant. The exercise
price of options under the Equity Incentive Plan granted to any person who at
the time of grant owns stock possessing more than 10% of the total combined
voting power of all classes of stock must be at least 110% of the fair market
value of such stock on the date of grant and the terms of these options cannot
exceed five years. The aggregate fair market value, determined at the time of
grant, of the shares of Common Stock with respect to which incentive stock
options are exercisable for the first time by an optionee during any calendar
year (under all such plans of the Company and its affiliates) may not exceed
$100,000. No optionee shall be eligible for option grants under the Equity
Incentive Plan covering more than 1,000,000 shares at such time as Section
162(m) of the Code becomes applicable to the Plan.
 
   
    Options granted under the Equity Incentive Plan vest at the rate specified
in the option agreement. No option may be transferred by the optionee other than
by will or the laws of descent or distribution or, for a nonstatutory option,
pursuant to a qualified domestic relations order, provided that an optionee may
designate a beneficiary who may exercise the option following the optionee's
death, and, provided further, that the Compensation Committee may grant a
nonstatutory stock option that is transferable. An optionee whose relationship
with the Company or any affiliate ceases for any reason (other than by death or
disability) generally may exercise options in the three month period following
such cessation (unless such options terminate or expire sooner or later by their
terms). Options under the Equity Incentive Plan may be exercised for up to
twelve months after an optionee's relationship with the Company and its
affiliates ceases due to disability and for up to twelve months after an
optionee's relationship with the Company and its affiliates ceases due to death
(unless such options expire sooner or later by their terms).
    
 
    Shares subject to options which have expired or otherwise terminated without
having been exercised in full become available for the grant of options under
the Equity Incentive Plan. Furthermore, the Board of Directors may offer to
exchange new options for existing options, with the shares subject to the
existing options again becoming available for grant under the Equity Incentive
Plan. In the event of a decline in the value of the Company's Common Stock, the
Board of Directors has the authority to offer optionees the opportunity to
replace outstanding higher priced options with new lower priced options.
 
    Restricted stock purchase awards granted under the Equity Incentive Plan may
be granted pursuant to a repurchase option in favor of the Company in accordance
with a service vesting schedule determined by the Board. The purchase price of
such awards will be at least 85% of the fair market value of the Common Stock on
the date of grant. Stock bonuses may be awarded in consideration for past
services without a purchase payment.
 
    Upon certain changes in control of the Company, all outstanding awards under
the Equity Incentive Plan shall either be continued, assumed or substituted by
the surviving entity. If the surviving entity determines not to continue, assume
or substitute such awards, then the time during which such options may be
exercised shall be accelerated and the awards shall be terminated if not
exercised prior to such event.
 
    As of March 31, 1997, 257,787 shares of Common Stock had been issued upon
the exercise of options granted under the Equity Incentive Plan, options to
purchase 921,900 shares of Common Stock at a weighted average exercise price of
$5.67 per share were outstanding and 1,720,313 shares remained available for
future option grants. The Equity Incentive Plan will terminate in March 2007,
unless terminated sooner by the Board of Directors.
 
                                       55
<PAGE>
    1997 EMPLOYEE STOCK PURCHASE PLAN.  In March 1997, the Company's Board of
Directors adopted the Purchase Plan covering an aggregate of 200,000 shares of
Common Stock. The Purchase Plan is intended to qualify as an employee stock
purchase plan within the meaning of Section 423 of the Internal Revenue Code.
Under the Purchase Plan, the Board of Directors may authorize participation by
eligible employees, including officers, in periodic offerings following the
adoption of the Purchase Plan. The offering period for any offering may be no
more than 27 months. The Board has currently authorized an initial offering
beginning with the effectiveness of this offering and ending July 31, 1999.
 
    Employees are eligible to participate if they are employed by the Company,
or an affiliate of the Company designated by the Board of Directors, provided
that under the currently authorized offerings an employee's customary employment
is for at least 20 hours per week and five months per calendar year. Employees
who participate in an offering can have up to 15% of their earnings withheld
pursuant to the Purchase Plan. The amount withheld will then be used to purchase
shares of the Common Stock on specified dates determined by the Board of
Directors and applied, on specified dates determined by the Board of Directors,
to the purchase of shares of Common Stock. Under the currently authorized
offerings, the purchase dates are each January 31 and July 31. The price of
Common Stock purchased under the Purchase Plan will be equal to 85% of the lower
of the fair market value of the Common Stock on the commencement date of each
offering period or the relevant purchase date. Employees may end their
participation in the offering at any time during the offering and participation
ends automatically on termination of employment with the Company or, under the
currently authorized offerings, when the employee elects to enroll in another
offering.
 
    In the event of certain changes in control, the Board of Directors has
discretion to provide that each right to purchase Common Stock will be assumed
or an equivalent right substituted by the successor corporation, or the Board
may shorten the offering period and provide for all sums collected by payroll
deductions to be applied to purchase stock immediately prior to such merger or
other transaction. The Board has the authority to amend or terminate the
Purchase Plan, subject to the limitation that no such action may adversely
affect any outstanding rights to purchase Common Stock.
 
    1997 NON-EMPLOYEE DIRECTORS' STOCK OPTION PLAN.  In March 1997, the
Company's Board of Directors adopted the Directors' Plan to provide for the
automatic grant of options to purchase shares of Common Stock to non-employee
directors of the Company. The Directors' Plan is administered by the Board,
unless the Board delegates administration to a committee of disinterested
directors.
 
                                       56
<PAGE>
    The maximum number of shares of Common Stock that may be issued pursuant to
options granted under the Directors' Plan is 100,000. Pursuant to the terms of
the Directors' Plan, each person serving as a director of the Company who is not
an employee of the Company (a "Non-Employee Director") shall upon the date such
person first becomes a Non-Employee Director after the effectiveness of the
initial
 
public offering of the Company's Common Stock automatically be granted an option
to purchase 10,000 shares of Common Stock. In addition, on the date of each
annual meeting of stockholders following the effectiveness of the initial public
offering each Non-Employee Director automatically will be granted an option to
purchase 5,000 shares of Common Stock (pro-rated for Non-Employee Directors with
less than a full year's tenure).
 
    Options granted under the Directors' Plan will vest immediately. The
exercise price of options under the Directors' Plan must equal or exceed the
fair market value of the Common Stock on the date of grant. No options granted
under the Directors' Plan may be exercised after the expiration of ten years
from the date it was granted. Options granted under the Directors' Plan are
generally non-transferable except pursuant to a domestic relations order in
beneficiary descriptions. Unless otherwise terminated by the Board of Directors,
the Directors' Plan automatically terminates in March 2007. As of the date
hereof, no options have been granted under the Directors' Plan.
 
OPTION GRANTS IN LAST FISCAL YEAR
 
    The following table sets forth each grant of stock options made during the
fiscal year ended December 31, 1996 to each of the Named Executive Officers:
 
   
<TABLE>
<CAPTION>
                                                                                                 POTENTIAL
                                                                                                REALIZABLE
                                                                                                 VALUE AT
                                                                                                  ASSUMED
                                                     INDIVIDUAL GRANTS                         ANNUAL RATES
                                ------------------------------------------------------------     OF STOCK
                                NUMBER OF    PERCENTAGE                                            PRICE
                                SECURITIES    OF TOTAL                                         APPRECIATION
                                UNDERLYING     OPTIONS                 MARKET                   FOR OPTION
                                 OPTIONS     GRANTED IN    EXERCISE     PRICE                  TERM ($) (4)
                                 GRANTED     FISCAL 1996    PRICE      ($/SH)     EXPIRATION   -------------
NAME                               (1)         (%) (2)      ($/SH)       (3)         DATE      0%   5%   10%
- ------------------------------  ----------   -----------   --------   ---------   ----------   ---  ---  ---
<S>                             <C>          <C>           <C>        <C>         <C>          <C>  <C>  <C>
Jens H. Molbak................    25,000         9.8        $0.70     $  10.50     4/30/2006   $245,000 $389,724 $601,461
Rod W. Brooks.................    25,000         9.8         0.70        10.50     4/30/2006   245,000 389,724 601,461
Aaron R. Finch................    15,000         5.9         0.70        10.50     4/30/2006   147,000 233,834 360,877
Daniel A. Gerrity.............    30,000        11.8         0.70        10.50     4/30/2006   294,000 467,668 721,754
Warren M. Gordon (5)..........    15,000         5.9         0.70        10.50     4/30/2006   147,000 233,834 360,877
</TABLE>
    
 
- ------------------------------
 
(1) Options generally become exercisable at a rate of 50% on the second
    anniversary of the vesting commencement date and 2.083% each month
    thereafter and have a term of 10 years. Options may be exercised prior to
    vesting, subject to the Company's right to repurchase in the event service
    is terminated.
 
(2) Based on an aggregate of 254,850 shares subject to options granted to
    employees of the Company in the fiscal year ended December 31, 1996,
    including the Named Executive Officers.
 
   
(3) Based on the initial public offering price of $10.50 per share.
    
 
   
(4) The potential realizable value is calculated based on the term of the option
    at the time of grant (10 years). Stock price appreciation of 0%, 5% and 10%
    is assumed pursuant to rules promulgated by the Securities and Exchange
    Commission and does not represent the Company's prediction of its stock
    price performance. The potential realizable value is calculated by assuming
    that the initial public offering price of $10.50 per share appreciates at
    the indicated rate for the entire term of the option and that the option is
    exercised at the exercise price and sold on the last day of its term at the
    appreciated price.
    
 
(5) In February 1997, Mr. Gordon resigned from his position as the Company's
    Chief Financial Officer and served as the Company's Vice President-Finance
    until April 1997 when he began a one year leave of absence.
 
                                       57
<PAGE>
AGGREGATE OPTIONS EXERCISED IN 1996 AND YEAR-END OPTION VALUES
 
    The following table sets forth for each of the Named Executive Officers the
shares acquired and the value realized on each exercise of stock options during
the year ended December 31, 1996 and the number and value of securities
underlying unexercised options held by the Named Executive Officers at December
31, 1996:
 
   
<TABLE>
<CAPTION>
                                                                 NUMBER OF SECURITIES
                                                            UNDERLYING UNEXERCISED OPTIONS
                                                                          AT                    VALUE OF UNEXERCISED
                                  SHARES                        DECEMBER 31, 1996 (#)          IN-THE-MONEY OPTIONS AT
                                ACQUIRED ON      VALUE      ------------------------------    DECEMBER 31, 1996 ($) (2)
                                 EXERCISE      REALIZED                    UNEXERCISABLE     ---------------------------
NAME                                (#)           ($)       EXERCISABLE         (1)          EXERCISABLE   UNEXERCISABLE
- ------------------------------  -----------   -----------   -----------   ----------------   -----------   -------------
<S>                             <C>           <C>           <C>           <C>                <C>           <C>
Jens H. Molbak................        --             --        25,000              --          $ 245,000           --
Rod W. Brooks.................        --             --       100,000              --          1,002,500           --
Aaron R. Finch................        --             --        96,500              --            975,400           --
Daniel A. Gerrity.............        --             --        90,000              --            901,875           --
Warren M. Gordon (3)..........    13,500        $ 5,400        61,500              --            617,175           --
</TABLE>
    
 
- ------------------------------
 
(1) Options are immediately exercisable; however, the shares purchasable under
    such options are subject to repurchase by the Company at the original
    exercise price paid per share upon the optionee's cessation of service prior
    to the vesting of such shares.
 
   
(2) Based on the difference between the initial public offering price of $10.50
    per share and the exercise price.
    
 
(3) In February 1997, Mr. Gordon resigned from his position as the Company's
    Chief Financial Officer and served as the Company's Vice President-Finance
    until April 1997 when he began a one year leave of absence.
 
401(K) PLAN
 
    As of July 1995, the Board adopted a tax-qualified employee savings and
retirement plan (the "401(k) Plan") covering the Company's employees. Pursuant
to the 401(k) Plan, eligible employees may elect to reduce their current
compensation by up to the lesser of 15% of their annual compensation or the
statutorily prescribed annual limit ($9,500 in 1997) and have the amount of such
reduction contributed to the 401(k) Plan. The 401(k) Plan provides for
additional matching contributions to the 401(k) Plan by the Company in an amount
determined by the Company. The trustees under the 401(k) Plan, at the direction
of each participant, invest the assets of the 401(k) Plan in designated
investment options. The 401(k) Plan is intended to qualify under Section 401 of
the Code, so that contributions to the 401(k) Plan, and income earned on the
401(k) Plan contributions, are not taxable until withdrawn, and so that the
contributions by the Company will be deductible when made.
 
LIMITATION OF LIABILITY AND INDEMNIFICATION MATTERS
 
    The Company's Bylaws provide that the Company will indemnify its directors
and executive officers and may indemnify its other officers, employees and other
agents to the fullest extent permitted by Delaware law. The Company is also
empowered under its Bylaws to enter into indemnification contracts with its
directors and officers and to purchase insurance on behalf of any person it is
required or permitted to indemnify. Pursuant to this provision, the Company has
entered into indemnity agreements with each of its directors and executive
officers.
 
    In addition, the Company's Certificate of Incorporation provides that, to
the fullest extent permitted by Delaware law, the Company's directors will not
be liable for monetary damages for breach of the directors' fiduciary duty of
care to the Company and its stockholders. This provision in the Certificate of
Incorporation does not eliminate the duty of care, and in appropriate
circumstances equitable remedies such as an injunction or other forms of
non-monetary relief would remain available under Delaware law. Each director
will continue to be subject to liability for breach of the director's duty of
loyalty to the Company, for acts or omissions not in good faith or involving
intentional misconduct, for knowing violations of law, for any transaction from
which the director derived an improper personal benefit, for
 
                                       58
<PAGE>
improper transactions between the director and the Company and for improper
distributions to stockholders and loans to directors and officers. This
provision also does not affect a director's responsibilities under any other
laws, such as the federal securities laws or state or federal environmental
laws.
 
    There is no pending litigation or proceeding involving a director or officer
of the Company as to which indemnification is being sought, nor is the Company
aware of any pending or threatened litigation that may result in claims for
indemnification by any director or officer.
 
                                       59
<PAGE>
                 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
 
    Since the Company's inception in February 1991, the Company issued, in
private placement transactions, shares of its Preferred Stock as follows: (i)
649,775 shares of Series A Preferred Stock at $1.00 per share in March and
November 1992, (ii) 895,506 shares of Series B Preferred Stock at $4.00 per
share along with warrants to purchase 43,752 shares of Series B Preferred Stock
for $4.00 per share in June and September 1993, (iii) 4,567,016 shares of Series
C Preferred Stock at $3.25 per share along with warrants to purchase 1,419,369
shares of Series C Preferred Stock for $3.00 to $4.00 per share in February
1995, (iv) 2,500,000 shares of Series D Preferred Stock for $4.00 per share
along with warrants to purchase 705,891 shares of Series D Preferred Stock for
$4.25 per share in December 1995, and (v) 100,000 shares of Series E-1 Preferred
Stock for $6.00 per share along with warrants to purchase 350,000 shares of
Series E-2 Preferred Stock for $0.60 per share and warrants to purchase 550,000
shares of Series E-3 Preferred Stock for $0.388636 per share in August 1996. The
warrants provide that the purchase price paid for each warrant be credited
toward the exercise price for that warrant, resulting in effective exercise
prices for the warrants to purchase the Series E-2 Preferred Stock and Series
E-3 Preferred Stock of $11.40 and $15.61136 per share, respectively. The
following table sets forth the shares of Preferred Stock purchased by each of
the Company's directors, executive officers and key employees, five percent
stockholders and their respective affiliates:
 
<TABLE>
<CAPTION>
                                                                      SERIES B     SERIES C     SERIES D    SERIES E
                                                         SERIES A     PREFERRED    PREFERRED   PREFERRED   PREFERRED
                                                         PREFERRED    STOCK AND    STOCK AND   STOCK AND   STOCK AND
INVESTOR                                                   STOCK      WARRANTS     WARRANTS     WARRANTS    WARRANTS
- ------------------------------------------------------  -----------  -----------  -----------  ----------  ----------
<S>                                                     <C>          <C>          <C>          <C>         <C>
Benaroya Capital Company, L.L.C.......................          --           --           --    1,154,118          --
Vencap, Inc. (1)......................................          --           --      900,000      192,353          --
CIBC Woody Gundy Ventures, Inc........................          --           --      800,001      265,087          --
Eos Partners SBIC, L.P................................          --           --      700,001      160,294          --
Entities affiliated with Olympic Venture Partners III,
  L.P. (2)............................................          --           --      630,000      168,309          --
Roanoke Investors, L.P................................          --           --      400,000      256,471          --
Acorn Ventures, Inc...................................          --           --           --           --   1,000,000
Rod W. Brooks (3).....................................          --           --           --        8,015          --
Aaron R. Finch (4)....................................          --       50,000           --        9,618          --
Ronald Weinstein (5)..................................      60,000       53,907      100,178       36,833          --
</TABLE>
 
- ------------------------------
 
(1) Mr. Stitt, a director of the Company, is an officer of Vencap, Inc. Mr.
    Stitt disclaims beneficial ownership of such shares except to the extent of
    his pro rata ownership interest therein.
 
(2) Mr. Clute, a director of the Company, is a general partner of the general
    partner of the entities affiliated with Olympic Venture Partners III, L.P.
    Mr. Clute disclaims beneficial ownership of such shares except to the extent
    of his pro rata ownership interest therein.
 
(3) Mr. Brooks is the Vice President of Sales and Marketing of the Company
 
(4) Mr. Finch is the Vice President of Operations of the Company.
 
(5) Mr. Weinstein is a director of the Company. Includes shares beneficially
    owned by the Weinstein Family Partnership, of which Mr. Weinstein is a
    general partner.
 
    In January 1994, the Board of Directors granted to each of Gary Hudson,
Stephen Sander and Ronald Weinstein an option to purchase 10,000 shares of the
Company's Series B Preferred Stock and granted to Victor Alhadeff an option to
purchase 5,000 shares of the Company's Series B Preferred Stock. Each such
option has an exercise price of $4.00 per share and was fully vested on the date
of grant. At that time, such individuals were members of the Company's Board of
Directors.
 
                                       60
<PAGE>
    As of December 31, 1996, the Company had approximately 116 Coinstar units
installed in QFC-Hughes grocery stores. During 1996, the Coinstar units
installed in QFC-Hughes were responsible for approximately 14.9% of the
Company's revenue. Mr. Weinstein, a director of the Company, is also a director
of QFC-Hughes.
 
    The Company believes that the foregoing transactions were on terms no less
favorable to the Company than could be obtained from unaffiliated third parties.
 
                                       61
<PAGE>
                             PRINCIPAL STOCKHOLDERS
 
    The following table sets forth certain information with respect to the
beneficial ownership of the Company's Common Stock as of March 31, 1997 for (i)
each stockholder who is known by the Company to own beneficially more than five
percent of the Company's Common Stock, (ii) each Named Executive Officer, (iii)
each director, and (iv) all current directors and executive officers of the
Company as a group.
 
<TABLE>
<CAPTION>
                                                                                                PERCENTAGE OF SHARES
                                                                                 NUMBER OF    BENEFICIALLY OWNED(1)(2)
                                                                                  SHARES     --------------------------
                                                                                BENEFICIALLY   BEFORE         AFTER
BENEFICIAL OWNER                                                                   OWNED      OFFERING     OFFERING(3)
- ------------------------------------------------------------------------------  -----------  -----------  -------------
<S>                                                                             <C>          <C>          <C>
Benaroya Capital Company, L.L.C. (4)..........................................   1,154,118          9.1%          7.4%
  1001 Fourth Avenue, Suite 4700
  Seattle, WA 98154
Vencap, Inc. (5)..............................................................   1,092,353          8.6           7.0
  1980 Manulife Place
  10180-101 Street
  Edmonton, Alberta T5J3S4
CIBC Wood Gundy Ventures, Inc. (6)............................................   1,065,088          8.4           6.8
  425 Lexington Avenue, 2nd Floor
  New York, NY 10017
Acorn Ventures, Inc. (7)......................................................   1,000,000          7.4           6.0
  11400 SE 6th Street, Suite 120
  Bellevue, WA 98004
Eos Partners SBIC, L.P. (8)...................................................     860,295          6.8           5.5
  320 Park Avenue
  New York, NY 10022
Entities affiliated with Olympic Venture Partners (9).........................     798,309          6.3           5.1
  2420 Carillon Point
  Kirkland, WA 98033
Roanoke Investors' Limited Partnership........................................     656,471          5.2           4.2
  1111 Third Avenue, Suite 2220
  Seattle, WA 98101
Jens H. Molbak (10)...........................................................     701,225          5.5           4.5
Rod W. Brooks (11)............................................................     108,015        *             *
Kirk A. Collamer..............................................................           0            0             0
Aaron R. Finch (12)...........................................................     163,261          1.3           1.0
Daniel A. Gerrity (13)........................................................      90,000        *             *
George H. Clute (14)..........................................................     808,309          6.4           5.2
Larry A. Hodges (15)..........................................................      15,003        *             *
David E. Stitt (16)...........................................................   1,102,353          8.7           7.0
Ronald A. Weinstein (17)......................................................     258,380          2.0           1.6
All directors and executive officers as a group
  (9 persons) (18)............................................................   3,246,546         25.1%         20.4%
                                                                                -----------         ---           ---
</TABLE>
 
- ------------------------------
 
*  Represents beneficial ownership of less than 1%.
 
 (1)  Beneficial ownership is determined in accordance with the rules of the
      Securities and Exchange Commission. In computing the number of shares
      beneficially owned by a person and the percentage of ownership of that
      person, shares of Common Stock subject to options or warrants held by that
      person that are currently exercisable or exercisable within 60 days of
      March 31, 1997 are deemed outstanding. Such shares, however, are not
      deemed outstanding for the purpose of computing the percentage ownership
      of any other person (unless such shares are otherwise assumed to be
      outstanding). Except as indicated by footnote, and subject to community
      property laws where applicable, the persons named in the table above have
      sole voting and
 
                                       62
<PAGE>
      investment power with respect to all shares of Common Stock shown as
      beneficially owned by them. Percentage of beneficial ownership is based on
      12,666,396 shares of Common Stock outstanding as of March 31, 1997 and
      15,666,396 shares of Common Stock outstanding after completion of this
      offering.
 
 (2)  Assumes no exercise of the Underwriters' over-allotment option to purchase
      up to 450,000 shares of Common Stock from the Company. See "Underwriting."
 
   
 (3)  Certain of the principal stockholders, including Benaroya Capital Company,
      L.L.C., Vencap, Inc., CIBC Wood Gundy Ventures, Inc., Acorn Ventures,
      Inc., Eos Partners SBIC, L.P., entities affiliated with Olympic Venture
      Partners, Roanoke Investors' Limited Partnership and Jens H. Molbak, will
      purchase up to approximately 356,000 shares in the aggregate of the Common
      Stock offered hereby, and accordingly, such stockholders' beneficial
      ownership after the offering will increase. See "Underwriting."
    
 
 (4)  Includes 254,118 shares that may be acquired upon the exercise of a
      certain warrant issued in connection with a prior Preferred Stock
      financing.
 
 (5)  Includes 250,045 shares that may be acquired upon the exercise of certain
      warrants issued in connection with a prior Preferred Stock financing. Mr.
      Stitt, a director of the Company, is a Vice President of Vencap, Inc.
      (formerly, Vencap Equities Alberta Ltd.) Mr. Stitt disclaims beneficial
      ownership of the shares except to the extent of his pro rata ownership
      therein.
 
 (6)  Includes 242,984 shares that may be acquired upon the exercise of certain
      warrants issued in connection with a prior Preferred Stock financing.
 
 (7)  Includes 900,000 shares that may be acquired upon the exercise of certain
      warrants issued in connection with a prior Preferred Stock financing.
      Fifty percent (50%) of the shares issued upon the exercise of such
      warrants are subject to a repurchase option in favor of the Company in the
      event that the Company has not attained a specified valuation on certain
      dates.
 
 (8)  Includes 196,833 shares that may be acquired upon the exercise of certain
      warrants issued in connection with a prior Preferred Stock financing.
 
 (9)  Includes 760,294 shares beneficially owned by Olympic Venture Partners
      III, L.P. ("OVP III"), of which 173,756 shares may be acquired upon the
      exercise of certain warrants issued in connection with a prior Preferred
      Stock financing. Also includes 38,015 shares beneficially owned by OVP III
      Entrepreneurs Fund, an affiliate of OVP III, of which 8,688 shares may be
      acquired upon the exercise of certain warrants issued in connection with a
      prior Preferred Stock financing. Mr. Clute, a director of the Company, is
      a general partner of the General Partner of OVP III and OVP III
      Entrepreneurs Fund. Mr. Clute disclaims beneficial ownership of the shares
      except to the extent of his pro rata ownership therein.
 
(10)  Includes 25,000 shares issuable upon the exercise of options exercisable
      within 60 days of March 31, 1997, but such shares are subject to
      repurchase by the Company through April 2000. Also includes 75,000 shares
      held by Mt. Shuksan Investments LLC ("Shuksan") and 73,000 shares held by
      Penny Partners L.P. ("Penny"). Mr. Molbak shares voting and investment
      power over the shares held by Shuksan and Penny and disclaims beneficial
      ownership of such shares except to the extent of his ownership interest
      therein.
 
(11)  Includes 80,000 shares issuable upon the exercise of options exercisable
      within 60 days of March 31, 1997, but such shares are subject to
      repurchase by the Company through April 2000. Also includes 1,765 shares
      issuable upon the exercise of a warrant which expires upon the completion
      of this offering.
 
(12)  Includes 16,250 shares issuable upon the exercise of options exercisable
      within 60 days of March 31, 1997, but such shares are subject to
      repurchase by the Company through April 2000. Also includes 16,404 shares
      issuable upon the exercise of warrants which expires upon the completion
      of this offering.
 
(13)  Includes 66,000 shares issuable upon the exercise of options exercisable
      within 60 days of March 31, 1997, but such shares are subject to
      repurchase by the Company through April 2000.
 
(14)  Includes 760,294 shares beneficially owned by OVP III, of which 173,756
      shares may be acquired upon the exercise of certain warrants issued in
      connection with a prior Preferred Stock financing. Also includes 38,015
      shares beneficially owned by OVP III Entrepreneurs Fund, an affiliate of
      OVP III, of which 8,688 shares may be acquired upon the exercise of
      certain warrants issued in connection with a prior Preferred Stock
      financing. Mr. Clute, a director of the Company, is a general partner of
      the General Partner of OVP III and OVP III Entrepreneurs Fund. Mr. Clute
      disclaims beneficial ownership of the shares except to the extent of his
      pro rata ownership therein. Also includes 10,000 shares issuable upon the
      exercise of options exercisable within 60 days of March 31, 1997.
 
(15)  Includes 15,003 shares issuable upon the exercise of options exercisable
      within 60 days of March 31, 1997.
 
(16)  Includes 250,045 shares that may be acquired upon the exercise of certain
      warrants issued in connection with a prior Preferred Stock financing. Mr.
      Stitt, a director of the Company, is a Vice President of Vencap, Inc. Mr.
      Stitt disclaims beneficial ownership of the shares except to the extent of
      his pro rata ownership therein. Also includes 10,000 shares issuable upon
      the exercise of options exercisable within 60 days of March 31, 1997.
 
(17)  Includes 90,400 shares beneficially owned by the Weinstein Family
      Partnership, of which 14,132 shares may be acquired upon the exercise of
      certain warrants issued in connection with prior Preferred Stock
      financings. Mr. Weinstein is a general partner of the Weinstein Family
      Partnership. Also includes 20,395 shares that may be acquired upon the
      exercise of certain warrants issued in connection with prior Preferred
      Stock financings and shares issuable upon the exercise of options.
 
(18)  Includes 243,681 shares subject to stock options exercisable within 60
      days of March 31, 1997 and 311,429 shares that may be acquired upon the
      exercise of certain warrants issued in connection with prior Preferred
      Stock financings.
 
                                       63
<PAGE>
                          DESCRIPTION OF CAPITAL STOCK
 
    The following description of the capital stock of the Company and certain
provisions of the Company's Certificate of Incorporation and Bylaws is a summary
and is qualified in its entirety by the provisions of the Certificate of
Incorporation and Bylaws, which have been filed as exhibits to the Company's
Registration Statement, of which this Prospectus is a part.
 
    Upon the closing of the offering, the authorized capital stock of the
Company after giving effect to the conversion of all outstanding shares of
Preferred Stock into Common Stock, and the amendment of the Company's
Certificate of Incorporation, will consist of 45,000,000 shares of Common Stock,
$.001 par value and 5,000,000 shares of Preferred Stock, $.001 par value. As of
March 31, 1997 there were approximately 141 holders of record of the Company's
Common and Preferred Stock.
 
COMMON STOCK
 
    The holders of Common Stock are entitled to one vote for each share held of
record on all matters submitted to a vote of the stockholders. The holders of
Common Stock are not entitled to cumulative voting rights with respect to the
election of directors, and as a consequence, minority stockholders will not be
able to elect directors on the basis of their votes alone. Subject to
preferences that may be applicable to any then outstanding shares of Preferred
Stock, holders of Common Stock are entitled to receive ratably such dividends as
may be declared by the Board of Directors out of funds legally available
therefor. See "Dividend Policy." In the event of a liquidation, dissolution or
winding up of the Company, holders of the Common Stock are entitled to share
ratably in all assets remaining after payment of liabilities and the liquidation
preference of any then outstanding Preferred Stock. Holders of Common Stock have
no preemptive rights and no right to convert their Common Stock into any other
securities. There are no redemption or sinking fund provisions applicable to the
Common Stock. All outstanding shares of Common Stock are, and all shares of
Common Stock to be outstanding upon completion of this offering will be, fully
paid and nonassessable.
 
PREFERRED STOCK
 
    Upon the closing of this offering, all outstanding shares of Preferred Stock
will automatically be converted into 8,989,005 shares of Common Stock. See Notes
6 and 7 to the Financial Statements for a description of the currently
outstanding Preferred Stock. Under the Amended and Restated Certificate of
Incorporation, which will become effective in connection with the closing of
this offering, the Board of Directors has the authority to issue up to 5,000,000
shares of Preferred Stock in one or more series and to fix the rights,
preferences, privileges, and restrictions granted to or imposed upon such
Preferred Stock, including dividend rights, conversion rights, terms of
redemption, liquidation preference sinking fund terms and the number of shares
constituting any series or the designation of such series, without any further
vote or action by the stockholders. The Board of Directors, without stockholder
approval, can issue additional Preferred Stock with voting and conversion rights
which could adversely affect the voting power of the holders of Common Stock.
The issuance of Preferred Stock could have the effect of delaying, deferring or
preventing a change in control of the Company. The Company has no present plan
to issue any shares of Preferred Stock.
 
WARRANTS
 
    Upon the closing of this offering, the Company will have outstanding
warrants to purchase an aggregate of 377,981 shares of Common Stock, after
giving effect to an assumed cash exercise of certain warrants to purchase
2,693,420 shares of Common Stock. Such outstanding warrants consist of a warrant
to purchase 49,231 shares of Common Stock at an exercise price of $3.25 per
share (the "$3.25 Warrant"), a warrant to purchase 93,750 shares of Common Stock
at an exercise price of $4.00 per share (the "$4.00 Warrant"), a warrant to
purchase 350,000 shares of Common Stock at an exercise price of $12.00 per share
 
                                       64
<PAGE>
(the "$12.00 Warrant") and a warrant to purchase 550,000 shares of Common Stock
at $16.00 per share (the "$16.00 Warrant"). The terms of the $12.00 Warrant and
the $16.00 Warrant provide that the purchase price paid for each warrant will be
credited toward the exercise price for such warrant, resulting in effective
exercise prices for the $12.00 Warrant and the $16.00 Warrant of $11.40 and
$15.61136 per share, respectively. The $3.25 Warrant will expire on June 30,
2005, the $4.00 Warrant will expire on the fourth anniversary of the
consummation of this offering and the $12.00 Warrant and the $16.00 Warrant will
expire on July 1, 2000. All of the warrants described in this paragraph contain
a "net exercise" provision that enables the warrantholders to exercise a portion
of their warrant without paying the exercise price. To the extent the
warrantholders choose to "net exercise" their warrants, the Company will not
receive the proceeds from the exercise of such warrants.
 
REGISTRATION RIGHTS
 
    After this offering, the holders of 8,988,964 shares of Common Stock and
2,028,420 shares issuable upon the assumed cash exercise of warrants to purchase
Common Stock, or their tranferees, will be entitled to certain rights with
respect to the registration of such shares under the Securities Act, pursuant to
the Second Amended and Restated Investor Rights Agreement among such holders and
the Company, dated August 27, 1996, as amended on October 22, 1996 and March 10,
1997 (the "Investors' Rights Agreement"). Under the terms of the Investors'
Rights Agreement, if the Company proposes to register any of its securities
under the Securities Act, either for its own account or for the account of other
security holders exercising registration rights, such holders are entitled to
notice of such registration and are entitled, subject to certain limitations, to
include shares therein. The holders may also require the Company to file a
registration statement under the Securities Act with respect to their shares,
and the Company is required to use its best efforts to effect to such
registration. Furthermore, the holders may require the Company to register their
shares on Form S-3 when such form becomes available to the Company. Generally,
the Company is required to bear all registration and selling expenses incurred
in connection with any such registrations. These rights are subject to certain
conditions and limitations, among them the right of the underwriters of an
offering to limit the number of shares included in such registration. Such
registration rights terminate on December 15, 2005 or upon such earlier date on
which such shares may be sold during any 90-day period under Rule 144 of the
Securities Act, excluding subsection (k) of Rule 144.
 
    Pursuant to its obligation under that certain Warrant Registration Rights
Agreement dated as of October 22, 1996 between the Company and Smith Barney Inc.
(the "Note Warrants Registration Rights Agreement"), concurrently with the
closing of this offering, the Company is required, upon the election of a
majority of the holders of certain warrants (the "Note Warrants"), to register
the issuance of 665,000 shares of Common Stock (the "Note Warrant Shares") upon
exercise by the holders of the Note Warrants if permissible under law. Pursuant
to the Note Warrant Registration Rights Agreement, the Company is required to
register the issuance of the Note Warrant Shares upon exercise of the Note
Warrants to the extent legally permissible in connection with the Company's
initial public offering of its Common Stock. The Note Warrants are exercisable
at any time beginning on the closing of this offering and ending 90 days after
the closing date of this offering (the "Expiration Date"). If not exercised by
the Expiration Date, the Note Warrants terminate and may not be exercised. The
Note Warrant Shares are currently subject to agreements which prohibit the
resale of the Note Warrant Shares for 180 days from the closing of this
offering. Under the Note Warrant Registration Rights Agreement, after this
offering the holders of the Note Warrants may require that the Company file up
to two registration statements under the Securities Act with respect to the Note
Warrant Shares. Furthermore, if the Company proposes to register any of its
securities under the Securities Act, either for its own account or for the
account of other security holders, the holders of the Note Warrant Shares are
entitled to notice of such registration and are entitled to include their shares
therein, subject to certain conditions and limitations including the right of
underwriters of an offering to limit the number of shares included in such
registration in certain circumstances. The Company will pay certain expenses in
connection with the exercise of the foregoing rights. The registration
 
                                       65
<PAGE>
rights of the holders of the Note Warrant Shares under the Note Warrant
Registration Rights Agreement terminate when such shares have been exercised or
disposed of by the holder pursuant to a registration statement or may be sold
without limitation under the Securities Act.
 
DELAWARE ANTI-TAKEOVER LAW AND CERTAIN CHARTER PROVISIONS
 
    The Company is governed by the provisions of Section 203 of the Delaware
General Corporation Law. In general, Section 203 prohibits a public Delaware
corporation from engaging in a "business combination" with an "interested
stockholder" for a period of three years after the date of the transaction in
which the person became an interested stockholder, unless the business
combination is approved in a prescribed manner. A "business combination"
includes mergers, asset sales or other transactions resulting in a financial
benefit to the stockholder. An "interested stockholder" is a person who,
together with affiliates and associates, owns (or within three years, did own)
15% or more of the corporation's voting stock. The statute could have the effect
of delaying, deferring or preventing a change in control of the Company.
 
    The Company's Amended and Restated Certificate of Incorporation and Bylaws
also require that, effective upon the closing of this offering, any action
required or permitted to be taken by stockholders of the Company must be
effected at a duly called annual or special meeting of the stockholders and may
not be effected by a consent in writing. In addition, special meetings of the
stockholders of the Company may be called only by the Board of Directors, the
Chairman of the Board or the Chief Executive Officer of the Company. The
Company's Amended and Restated Certificate of Incorporation also specifies that
the authorized number of directors may be changed only by resolution of the
Board of Directors. The stockholders may amend the Company's Bylaws or adopt new
Bylaws, only by the affirmative vote of 2/3 of the outstanding voting
securities. These provisions may have the effect of deterring hostile takeovers
or delaying changes in control or management of the Company.
 
TRANSFER AGENT AND REGISTRAR
 
    American Securities Transfer & Trust, Inc. is the transfer agent and
registrar for the Company's Common Stock. Its telephone number is (303)
298-5370.
 
                        SHARES ELIGIBLE FOR FUTURE SALE
 
    Prior to this offering, there has been no public market for the Common Stock
of the Company. Future sales of substantial amounts of Common Stock in the
public market could adversely affect market prices prevailing from time to time.
Furthermore, since only a limited number of shares will be available for sale
shortly after this offering because of certain contractual and legal
restrictions on resale described below, sales of substantial amounts of Common
Stock of the Company in the public market after the restrictions lapse could
adversely affect the prevailing market price and the ability of the Company to
raise equity capital in the future.
 
    Upon completion of this offering, the Company will have outstanding an
aggregate 15,666,396 shares of Common Stock, assuming (i) the cash exercise of
warrants to purchase 2,693,420 shares of Common Stock (which warrants may be
exercised on a cashless basis in which event the Company would not receive cash
proceeds from their exercise), (ii) no exercise of the Underwriters'
over-allotment option and (iii) no exercise of options to purchase 961,900
shares of Common Stock outstanding as of March 31, 1997. Of these shares, the
3,000,000 shares of Common Stock sold in this offering will be freely tradable
without restriction or further registration under the Securities Act, unless
such shares are purchased by "affiliates" of the Company as that term is defined
in Rule 144 under the Securities Act ("Affiliates"). The remaining 12,666,396
shares of Common Stock held by existing stockholders are "restricted securities"
as that term is defined in Rule 144 under the Securities Act (the "Restricted
Shares"). Restricted Shares may be sold in the public market only if registered
or if they qualify for an exemption from registration under Rules 144 or
 
                                       66
<PAGE>
701 promulgated under the Securities Act, which rules are summarized below. As a
result of the contractual restrictions described below and the provisions of
Rules 144 and 701, additional shares will be available for sale in the public
market as follows:                      .
 
    Upon completion of this offering, the holders of approximately 8,988,964
shares of Common Stock and 2,693,420 shares issuable upon the assumed cash
exercise of warrants to purchase Common Stock, or their transferees, will be
entitled to certain rights with respect to the registration of such shares under
the Securities Act. Registration of such shares under the Securities Act would
result in such shares becoming freely tradable without restriction under the
Securities Act (except for shares purchased by Affiliates) immediately upon the
effectiveness of such registration. See "Description of Capital Stock --
Registration Rights."
 
    The Company's officers, directors and certain stockholders have agreed that
they will not, without the prior written consent of Smith Barney Inc., directly
or indirectly offer, sell, contract to sell or otherwise dispose of any shares
of Common Stock or any securities convertible into or exercisable or
exchangeable for Common Stock during the 180-day period commencing on the
Effective Date. The Company has agreed that it will not, without the prior
written consent of Smith Barney Inc., directly or indirectly offer, sell,
contract to sell or otherwise dispose of any shares of Common Stock or any
securities convertible into or exercisable or exchangeable for Common Stock
during such 180-day period except for the sale of the shares of Common Stock in
this offering, the issuance of options and shares of Common Stock pursuant to
employee benefit plans set forth in this Prospectus, and the issuance of shares
of Common Stock upon exercise of warrants or options presently outstanding. Any
shares subject to the lock-up agreements may be released at any time without
notice by Smith Barney Inc., except for 133,537 shares that may not be so
released until 90 days after the Effective Date.
 
    In general, under Rule 144 as currently in effect, beginning 90 days after
the Effective Date, an Affiliate of the Company, or person (or persons whose
shares are aggregated) who has beneficially owned Restricted Shares for at least
one year will be entitled to sell in any three-month period a number of shares
that does not exceed greater of (i) one percent of the then outstanding shares
of the Company's Common Stock or (ii) the average weekly trading volume of the
Company's Common Stock in the Nasdaq National Market during the four calendar
weeks immediately preceding the date on which notice of the sale is filed with
the Securities and Exchange Commission. Sales pursuant to Rule 144 are subject
to certain requirements relating to manner of sale, notice, and the availability
of current public information about the Company. A person (or persons whose
shares are aggregated) who is not deemed to have been an Affiliate of the
Company at any time during the 90 days immediately preceding the sale and who
has beneficially owned Restricted Shares for at least two years is entitled to
sell such shares under Rule 144(k) without regard to the limitations described
above.
 
    An employee, officer or director of or consultant to the Company who
purchased or was awarded shares or options to purchase shares pursuant to a
written compensatory plan or contract is entitled to rely on the resale
provisions of Rule 701 under the Securities Act, which permits Affiliates and
non-Affiliates to sell their Rule 701 shares without having to comply with Rule
144's holding period restrictions, in each case commencing 90 days after the
date of this Prospectus. In addition, non-Affiliates may sell Rule 701 shares
without complying with the public information, volume and notice provisions of
Rule 144.
 
    The Company intends to file a registration statement under the Securities
Act covering shares of Common Stock reserved for issuance under the Company's
stock option and purchase plans. Based on the number of options outstanding and
options and shares reserved for issuance at March 31, 1997, such registration
statement would cover approximately 3,000,000 shares. Such registration
statement is expected to be filed and to become effective as soon as practicable
after the date hereof. Shares registered under such registration statement will,
subject to Rule 144 volume limitations applicable to Affiliates, be available
for sale in the open market, unless such shares are subject to vesting
restrictions with the Company or the lock up agreements described above. See
"Management -- Equity Incentive Plans."
 
                                       67
<PAGE>
                                  UNDERWRITING
 
   
    Upon the terms and subject to the conditions stated in the Underwriting
Agreement dated the date hereof, each Underwriter named below has severally
agreed to purchase, and the Company has agreed to sell to such Underwriter, the
number of shares of Common Stock set forth opposite the name of such
Underwriter.
    
   
<TABLE>
<CAPTION>
                                             NUMBER OF
NAME                                          SHARES
- ------------------------------------------  -----------
<S>                                         <C>
Smith Barney Inc..........................   1,050,000
 
Hambrecht & Quist LLC.....................   1,050,000
 
William Blair & Company, L.L.C............      35,000
 
Alex. Brown & Sons Incorporated...........      55,000
 
Dain Bosworth Incorporated................      35,000
 
Deutsche Morgan Grenfell Inc..............      55,000
 
Donaldson, Lufkin & Jenrette
  Securities Corporation..................      55,000
 
Furman Selz LLC...........................      35,000
 
Janney Montgomery Scott Inc...............      35,000
 
McDonald & Company Securities, Inc........      35,000
Montgomery Securities.....................      55,000
 
<CAPTION>
                                             NUMBER OF
NAME                                          SHARES
- ------------------------------------------  -----------
<S>                                         <C>
 
Morgan Stanley & Co. Incorporated.........      55,000
 
Needham & Company, Inc....................      35,000
 
Oppenheimer & Co., Inc....................      55,000
 
Pacific Crest Securities..................      35,000
 
PaineWebber Incorporated..................      55,000
 
Piper Jaffray Inc.........................      35,000
 
Prudential Securities Incorporated........      55,000
 
Ragen MacKenzie Incorporated..............      35,000
 
Robertson, Stephens & Company LLC.........      55,000
 
Sands Brothers & Co., Ltd.................      35,000
 
Wasserstein Perella Securities, Inc.......      55,000
                                            -----------
 
    Total.................................   3,000,000
                                            -----------
                                            -----------
</TABLE>
    
 
    The Underwriting Agreement provides that the obligations of the several
Underwriters to pay for and accept delivery of the shares are subject to
approval of certain legal matters by counsel and to certain other conditions.
The Underwriters are obligated to take and pay for all shares of Common Stock
offered hereby (other than those covered by the over-allotment option described
below) if any such shares are taken.
 
   
    The Underwriters, for whom Smith Barney Inc. and Hambrecht & Quist LLC are
acting as the Representatives, propose to offer part of the shares directly to
the public at the public offering price set forth on the cover page of this
Prospectus and part of the shares to certain dealers at a price which represents
a concession not in excess of $0.44 per share under the public offering price.
The Underwriters may allow, and such dealers may reallow, a concession not in
excess of $0.10 per share to certain other dealers. After the initial offering
of the shares to the public, the public offering price and such concessions may
be changed by the Representatives. The Representatives of the Underwriters have
advised the Company that the Underwriters do not intend to confirm any shares to
any accounts over which they exercise discretionary authority.
    
 
    The Company has granted to the Underwriters an option, exercisable for
thirty days from the date of this Prospectus, to purchase up to 450,000
additional shares of Common Stock at the price to public set forth on the cover
page of this Prospectus minus the underwriting discounts and commissions. The
Underwriters may exercise such option solely for the purpose of covering
over-allotments, if any, in connection with the offering of the shares offered
hereby. To the extent such option is exercised, each Underwriter will be
obligated, subject to certain conditions, to purchase approximately the same
percentage of such additional shares as the number of shares set forth opposite
each Underwriter's name in the preceding table bears to the total number of
shares listed in such table.
 
    In connection with this offering and in compliance with applicable law, the
Underwriters may overallot (I.E., sell more Common Stock than the total amount
shown on the list of Underwriters and participations which appears above) and
may effect transactions which stabilize, maintain or otherwise affect the market
price of the Common Stock at levels above those which might otherwise prevail in
the
 
                                       68
<PAGE>
open market. Such transactions may include placing bids for the Common Stock or
effecting purchases of the Common Stock for the purpose of pegging, fixing or
maintaining the price of the Common Stock or for the purpose of reducing a
syndicate short position created in connection with this offering. A syndicate
short position may be covered by exercise of the option described above rather
than by open market purchases. In addition, the contractual arrangements among
the Underwriters include a provision whereby, if, prior to termination of price
and trading restrictions, the Representatives purchase Common Stock in the open
market for the account of the underwriting syndicate and the securities
purchased can be traced to a particular Underwriter or member of the selling
group, the underwriting syndicate may require the Underwriter or selling group
member in question to purchase the Common Stock in question at the cost price to
the syndicate or may recover from (or decline to pay to) the Underwriter or
selling group member in question, the selling concession applicable to the
securities in question. The Underwriters are not required to engage in any of
these activities and any such activities, if commenced, may be discontinued at
any time.
 
    The Company, its officers and directors, and certain stockholders of the
Company designated by the Representatives have agreed that, for a period of 180
days from the date of this Prospectus, they will not, without the prior written
consent of Smith Barney Inc., offer, sell, contract to sell, or otherwise
dispose of, any shares of Common Stock of the Company or any securities
convertible into, or exercisable or exchangeable for, Common Stock of the
Company.
 
    Prior to this offering, there has not been any public market for the Common
Stock of the Company. Consequently, the initial public offering price for the
shares of Common Stock included in this offering has been determined by
negotiations between the Company and the Representatives. Among the factors
considered in determining such price were the history of and prospects for the
Company's business and the industry in which it competes, an assessment of the
Company's management and the present state of the Company's development, the
past and present revenues and earnings of the Company, the prospects for growth
of the Company's revenues and earnings, the current state of the economy in the
United States and the current level of economic activity in the industry in
which the Company competes and in related or comparable industries, and
currently prevailing conditions in the securities markets, including current
market valuations of publicly traded companies which are comparable to the
Company.
 
    The Company and the Underwriters have agreed to indemnify each other against
certain liabilities, including liabilities under the Securities Act. In the
opinion of the Commission such indemnification is against public policy as
expressed in the Securities Act and is, therefore, unenforceable.
 
   
    As part of this offering, the Underwriters will sell up to approximately
356,000 shares of Common Stock to certain of the Company's existing stockholders
at a per share price equal to the public offering price set forth on the cover
page of this Prospectus. See "Principal Stockholders." The Underwriters will not
receive any fees or commissions in connection with the sale of such shares. The
Company will receive all of the proceeds from the sale of such shares.
    
 
    At the request of the Company, the Underwriters have reserved, pursuant to a
reserved share program, up to 210,000 shares of the shares of Common Stock
offered hereby for sale at the initial public offering price to employees,
officers, directors and certain persons associated with, or designated by, the
Company. The number of shares available for sale to the general public will be
reduced to the extent such persons purchase such reserved shares. Any reserved
shares not so purchased will be released for sale by the Underwriters to the
general public on the same terms as the other shares offered hereby.
 
    Smith Barney Inc. acted as placement agent for the Company's private
placement of the Notes in October 1996 and in connection therewith received a
customary fee.
 
                                       69
<PAGE>
                                 LEGAL MATTERS
 
    The validity of the shares of Common Stock offered hereby will be passed
upon for the Company by its counsel, Cooley Godward LLP, Menlo Park, California.
As of the date of this Prospectus, certain members and associates of Cooley
Godward LLP own an aggregate of 31,170 shares of Common Stock through an
investment partnership. Certain legal matters in connection with the offering
will be passed upon for the Underwriters by Wilson Sonsini Goodrich & Rosati,
Professional Corporation, Palo Alto, California.
 
                                    EXPERTS
 
    The financial statements of Coinstar, Inc. as of December 31, 1996 and 1995,
and for each of the three years in the period ended December 31, 1996, included
in this Prospectus have been audited by Deloitte & Touche LLP, independent
auditors, as stated in their report appearing herein and are included in
reliance upon the report of such firm given upon their authority as experts in
accounting and auditing.
 
                             AVAILABLE INFORMATION
 
    The Company has filed with the Securities and Exchange Commission (the
"SEC"), Washington, D.C. 20549, a Registration Statement on Form S-1 under the
Securities Act, of which this Prospectus forms a part, with respect to the
Common Stock offered hereby. This Prospectus does not contain all of the
information set forth in the Registration Statement and the exhibits and
schedules thereto. For further information with respect to the Company and such
Common Stock, reference is made to the Registration Statement and the exhibits
and schedules filed as part thereof. Statements contained in this Prospectus as
to the contents of any contract or document filed as an exhibit to the
Registration Statement are qualified by reference to such exhibit as filed. A
copy of the Registration Statement, and the exhibits and schedules thereto, may
be inspected without charge at the public reference facilities maintained by the
SEC in Room 1024, 450 Fifth Street, N.W., Washington, D.C. 20549, and at the
SEC's regional offices located at the Northwestern Atrium Center, 500 West
Madison Street, Suite 1400, Chicago, Illinois 60661 and Seven World Trade
Center, 13th Floor, New York, New York 10048, and copies of all or any part of
the Registration Statement may be obtained from such offices upon the payment of
the fees prescribed by the SEC. The SEC maintains a World Wide Web site that
contains reports, proxy and information statements and other information
regarding registrants that file electronically with the SEC. The address of the
SEC's site is http://www.sec.gov.
 
    The Company intends to furnish its stockholders with annual reports
containing financial statements audited by its independent auditors and with
quarterly reports containing unaudited financial information for each of the
first three quarters of each fiscal year.
 
                                       70
<PAGE>
                         INDEX TO FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                                PAGE
                                                                                                                -----
<S>                                                                                                          <C>
Independent Auditors' Report...............................................................................         F-2
 
Balance Sheets.............................................................................................         F-3
 
Statements of Operations...................................................................................         F-4
 
Statements of Stockholders' Equity (Deficit)...............................................................         F-5
 
Statements of Cash Flows...................................................................................         F-6
 
Notes to Financial Statements..............................................................................         F-7
</TABLE>
 
                                      F-1
<PAGE>
                          INDEPENDENT AUDITORS' REPORT
 
Board of Directors and Stockholders
Coinstar, Inc.
Bellevue, Washington
 
    We have audited the accompanying balance sheets of Coinstar, Inc. (the
"Company") as of December 31, 1995 and 1996, and the related statements of
operations, stockholders' equity (deficit), and cash flows for each of the three
years in the period ended December 31, 1996. These financial statements are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statements based on our audits.
 
    We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
 
    In our opinion, such financial statements present fairly, in all material
respects, the financial position of the Company at December 31, 1995 and 1996,
and the results of its operations and its cash flows for each of the three years
in the period ended December 31, 1996, in conformity with generally accepted
accounting principles.
 
/s/ DELOITTE & TOUCHE LLP
 
Seattle, Washington
February 14, 1997
(May 28, 1997, as to Notes 1 and 9
and June 27, 1997 as to Notes 2 and 11)
 
                                      F-2
<PAGE>
                                 COINSTAR, INC.
                                 BALANCE SHEETS
 
<TABLE>
<CAPTION>
                                                           DECEMBER 31,
                                                    --------------------------
                                                        1995          1996
                                                    ------------  ------------
                                                                                 MARCH 31,     PRO FORMA
                                                                                    1997       MARCH 31,
                                                                                ------------      1997
                                                                                              ------------
                                                                                (UNAUDITED)
                                                                                              (UNAUDITED)
<S>                                                 <C>           <C>           <C>           <C>
                                           ASSETS
CURRENT ASSETS:
  Cash and cash equivalents.......................  $ 14,119,532  $ 23,867,763  $ 16,301,302  $ 16,301,302
  Short-term investments available for sale.......            --    32,441,912    31,882,909    31,882,909
  Prepaid expenses and other current assets.......       251,516       865,000     1,436,033     1,436,033
                                                    ------------  ------------  ------------  ------------
    Total current assets..........................    14,371,048    57,174,675    49,620,244    49,620,244
 
PROPERTY AND EQUIPMENT:
  Coinstar units..................................     6,200,246    24,843,112    31,676,374    31,676,374
  Computers.......................................       396,131     1,653,768     1,998,059     1,998,059
  Office furniture and equipment..................       135,242       413,317       651,634       651,634
  Leasehold improvements..........................            --        29,953        47,490        47,490
  Coinstar components.............................            --       840,167     1,075,726     1,075,726
                                                    ------------  ------------  ------------  ------------
                                                       6,731,619    27,780,317    35,449,283    35,449,283
  Accumulated depreciation........................    (1,582,842)   (5,321,063)   (6,929,794)   (6,929,794)
                                                    ------------  ------------  ------------  ------------
                                                       5,148,777    22,459,254    28,519,489    28,519,489
OTHER ASSETS, net of accumulated amortization of
  $16,680, $78,497 and $147,672...................        81,044     2,897,177     3,398,737     3,398,737
                                                    ------------  ------------  ------------  ------------
      TOTAL.......................................  $ 19,600,869  $ 82,531,106  $ 81,538,470  $ 81,538,470
                                                    ------------  ------------  ------------  ------------
                                                    ------------  ------------  ------------  ------------
 
                       LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
CURRENT LIABILITIES:
  Accounts payable................................  $    910,674  $  1,779,702  $  2,656,015  $  2,656,015
  Accrued liabilities.............................       955,910     7,690,288    11,171,189    11,171,189
  Current portion of long-term debt and capital
    lease obligations.............................       593,208       910,535     1,208,072     1,208,072
                                                    ------------  ------------  ------------  ------------
    Total current liabilities.....................     2,459,792    10,380,525    15,035,276    15,035,276
LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less
  current portion and net of unamortized discounts
  of $29,322, $28,831,550 and $26,661,797.........     1,064,308    69,154,936    70,980,137    70,980,137
                                                    ------------  ------------  ------------  ------------
      Total liabilities...........................     3,524,100    79,535,461    86,015,413    86,015,413
MANDATORILY REDEEMABLE PREFERRED STOCK:
  Preferred stock, $.001 par value -- Authorized,
    16,000,000 shares:
    Series C -- Designated, 6,100,000 shares;
      issued and outstanding, 4,567,016, 4,659,324
      and 4,659,324 shares (preference in
      liquidation, $15,142,803), pro forma none
      outstanding.................................    14,094,787    14,509,472    14,509,472            --
    Series D -- Designated, 3,500,000 shares;
      issued and outstanding, 2,500,000, 2,556,471
      and 2,556,471 shares (preference in
      liquidation, $10,225,884), pro forma none
      outstanding.................................     9,452,977     9,862,612     9,862,612            --
    Series E-1 -- Designated, issued, and
      outstanding, 100,000 shares (preference in
      liquidation, $600,000), pro forma none
      outstanding.................................            --       600,000       600,000            --
    Series E-2 -- Designated, 350,000 shares; none
      issued and outstanding......................            --            --            --            --
    Series E-3 -- Designated, 550,000 shares; none
      issued and outstanding......................            --            --            --            --
                                                    ------------  ------------  ------------  ------------
      Total mandatorily redeemable preferred
        stock.....................................    23,547,764    24,972,084    24,972,084            --
 
COMMITMENTS AND CONTINGENCIES (Notes 5, 6 and 11)
 
STOCKHOLDERS' EQUITY (DEFICIT):
  Preferred stock, $.001 par value -- Authorized,
    16,000,000 shares:
    Series A -- Designated, issued, and
      outstanding, 649,775 shares (preference in
      liquidation, $649,775), pro forma none
      outstanding.................................       649,775       649,775       649,775            --
    Series B -- Designated, 974,258 shares; issued
      and outstanding, 895,506 shares (preference
      in liquidation, $3,582,034), pro forma none
      outstanding.................................     3,582,034     3,582,034     3,582,034            --
  Common stock, $.001 par value -- Authorized,
    22,000,000 shares; issued and outstanding,
    779,559, 793,059 and 984,012 shares; pro
    forma, 9,972,976 shares.......................        14,346        18,396        93,727    29,297,620
  Contributed capital for warrants................     1,163,319     2,621,160     2,621,160     2,621,160
  Accumulated deficit.............................   (12,880,469)  (28,847,804)  (36,395,723)  (36,395,723)
                                                    ------------  ------------  ------------  ------------
      Total stockholders' equity (deficit)........    (7,470,995)  (21,976,439)  (29,449,027)   (4,476,943)
                                                    ------------  ------------  ------------  ------------
        TOTAL.....................................  $ 19,600,869  $ 82,531,106  $ 81,538,470  $ 81,538,470
                                                    ------------  ------------  ------------  ------------
                                                    ------------  ------------  ------------  ------------
</TABLE>
 
                       See notes to financial statements.
 
                                      F-3
<PAGE>
                                 COINSTAR, INC.
                            STATEMENTS OF OPERATIONS
 
   
<TABLE>
<CAPTION>
                                                 YEAR ENDED DECEMBER 31,
                                       --------------------------------------------
                                           1994           1995            1996
                                       -------------  -------------  --------------       THREE MONTHS ENDED
                                                                                              MARCH 31,
                                                                                     ----------------------------
                                                                                         1996           1997
                                                                                     -------------  -------------
                                                                                      (UNAUDITED)    (UNAUDITED)
<S>                                    <C>            <C>            <C>             <C>            <C>
REVENUE..............................  $     324,810  $   1,062,865  $    8,312,080  $     745,661  $   3,995,024
EXPENSES:
  Direct operating...................        488,467      1,335,721       7,258,406        887,890      3,450,144
  Regional sales and marketing.......         85,691        349,131       1,504,633        208,154        629,908
  Product research and development...      1,647,923      1,830,153       3,969,185        660,540      1,440,642
  Selling, general, and
    administrative...................      1,716,407      2,789,538       5,351,476        871,602      2,527,663
  Depreciation and amortization......        439,378      1,117,655       4,133,904        499,184      1,684,328
                                       -------------  -------------  --------------  -------------  -------------
    Loss from operations.............     (4,053,056)    (6,359,333)    (13,905,524)    (2,381,709)    (5,737,661)
 
OTHER INCOME (EXPENSE):
  Interest income....................         34,364        398,305         848,194        159,961        580,038
  Interest expense...................       (297,758)      (207,687)     (2,661,374)       (87,363)    (2,344,068)
                                       -------------  -------------  --------------  -------------  -------------
    Net loss before extraordinary
      item...........................     (4,316,450)    (6,168,715)    (15,718,704)    (2,309,111)    (7,501,691)
 
EXTRAORDINARY ITEM -- Loss related to
  early retirement of debt...........             --             --         248,631             --             --
                                       -------------  -------------  --------------  -------------  -------------
NET LOSS.............................  $  (4,316,450) $  (6,168,715) $  (15,967,335) $  (2,309,111) $  (7,501,691)
                                       -------------  -------------  --------------  -------------  -------------
                                       -------------  -------------  --------------  -------------  -------------
 
UNAUDITED PRO FORMA INFORMATION (Note
  2):
  Pro forma net loss per share before
    extraordinary item...............                                $        (1.47) $       (0.22) $       (0.70)
  Pro forma extraordinary item per
    share............................                                         (0.02)      --             --
                                                                     --------------  -------------  -------------
  Pro forma net loss per share.......                                $        (1.49) $       (0.22) $       (0.70)
                                                                     --------------  -------------  -------------
                                                                     --------------  -------------  -------------
  Pro forma weighted average shares
    outstanding......................                                    10,714,705     10,714,705     10,714,705
                                                                     --------------  -------------  -------------
                                                                     --------------  -------------  -------------
</TABLE>
    
 
                       See notes to financial statements.
 
                                      F-4
<PAGE>
                                 COINSTAR, INC.
                  STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT)
<TABLE>
<CAPTION>
                                                                SERIES A            SERIES B
                                            COMMON STOCK     PREFERRED STOCK     PREFERRED STOCK
                                          ----------------  -----------------  -------------------
                                          SHARES   AMOUNT   SHARES    AMOUNT   SHARES     AMOUNT
                                          -------  -------  -------  --------  -------  ----------
<S>                                       <C>      <C>      <C>      <C>       <C>      <C>
BALANCE, January 1, 1994................  726,225  $7,262   649,775  $649,775  895,506  $3,582,034
  Contributed capital for warrants......       --      --        --        --       --          --
  Net loss..............................       --      --        --        --       --          --
                                          -------  -------  -------  --------  -------  ----------
BALANCE, December 31, 1994..............  726,225   7,262   649,775   649,775  895,506   3,582,034
  Exercise of stock options.............   53,334   7,084        --        --       --          --
  Contributed capital for warrants......       --      --        --        --       --          --
  Net loss..............................       --      --        --        --       --          --
                                          -------  -------  -------  --------  -------  ----------
BALANCE, December 31, 1995..............  779,559  14,346   649,775   649,775  895,506   3,582,034
  Exercise of stock options.............   13,500   4,050        --        --       --          --
  Exercise of Series C Preferred stock
    warrants............................       --      --        --        --       --          --
  Exercise of Series D Preferred stock
    warrants............................       --      --        --        --       --          --
  Contributed capital for warrants......       --      --        --        --       --          --
  Net loss..............................       --      --        --        --       --          --
                                          -------  -------  -------  --------  -------  ----------
BALANCE, December 31, 1996..............  793,059  $18,396  649,775  $649,775  895,506  $3,582,034
  Exercise of stock options.............  190,953  75,331        --        --       --          --
  Unrealized loss on short-term
    investments available for sale......       --      --        --        --       --          --
  Net loss..............................       --      --        --        --       --          --
                                          -------  -------  -------  --------  -------  ----------
BALANCE, March 31, 1997.................  984,012  $93,727  649,775  $649,775  895,506  $3,582,034
                                          -------  -------  -------  --------  -------  ----------
                                          -------  -------  -------  --------  -------  ----------
 
<CAPTION>
 
                                          CONTRIBUTED
                                          CAPITAL FOR    ACCUMULATED
                                           WARRANTS        DEFICIT         TOTAL
                                          -----------   -------------   ------------
<S>                                       <C>           <C>             <C>
BALANCE, January 1, 1994................  $       --    $ (2,395,304)   $  1,843,767
  Contributed capital for warrants......     272,678              --         272,678
  Net loss..............................          --      (4,316,450)     (4,316,450)
                                          -----------   -------------   ------------
BALANCE, December 31, 1994..............     272,678      (6,711,754)     (2,200,005)
  Exercise of stock options.............          --              --           7,084
  Contributed capital for warrants......     890,641              --         890,641
  Net loss..............................          --      (6,168,715)     (6,168,715)
                                          -----------   -------------   ------------
BALANCE, December 31, 1995..............   1,163,319     (12,880,469)     (7,470,995)
  Exercise of stock options.............          --              --           4,050
  Exercise of Series C Preferred stock
    warrants............................     (45,453)             --         (45,453)
  Exercise of Series D Preferred stock
    warrants............................     (34,329)             --         (34,329)
  Contributed capital for warrants......   1,537,623              --       1,537,623
  Net loss..............................          --     (15,967,335)    (15,967,335)
                                          -----------   -------------   ------------
BALANCE, December 31, 1996..............  $2,621,160    $(28,847,804)   $(21,976,439)
  Exercise of stock options.............          --              --          75,331
  Unrealized loss on short-term
    investments available for sale......          --         (46,228)        (46,228)
  Net loss..............................          --      (7,501,691)     (7,501,691)
                                          -----------   -------------   ------------
BALANCE, March 31, 1997.................  $2,621,160    $(36,395,723)   $(29,449,027)
                                          -----------   -------------   ------------
                                          -----------   -------------   ------------
</TABLE>
 
                       See notes to financial statements.
 
                                      F-5
<PAGE>
                                 COINSTAR, INC.
                            STATEMENTS OF CASH FLOWS
 
<TABLE>
<CAPTION>
                                                         YEAR ENDED DECEMBER 31,
                                                   -----------------------------------
                                                      1994        1995        1996
                                                   ----------  ----------  -----------     THREE MONTHS ENDED
                                                                                               MARCH 31,
                                                                                        ------------------------
                                                                                           1996         1997
                                                                                        -----------  -----------
                                                                                        (UNAUDITED)  (UNAUDITED)
<S>                                                <C>         <C>         <C>          <C>          <C>
OPERATING ACTIVITIES:
  Net loss.......................................  $(4,316,450) $(6,168,715) $(15,967,335) ($2,309,111) ($7,501,691)
  Adjustments to reconcile net loss to net cash
    used by operating activities:
    Depreciation and amortization................     439,378   1,117,655    4,133,904     499,184    1,684,328
    Debt discount amortization...................     211,757      88,545    1,819,457          --    2,204,942
    Accrued investment income....................          --          --     (263,063)    (18,372)    (283,178)
    Cash provided (used) by changes in operating
      assets and liabilities:
      Prepaid expenses and other current
        assets...................................    (167,365)    (28,956)    (613,484)    (21,880)    (571,033)
      Other assets...............................     (31,384)       (867)     (64,803)     (4,450)    (570,736)
      Accounts payable...........................     916,637    (205,791)     869,029   1,130,511      876,313
      Accrued liabilities........................     314,445     670,839    6,734,378   1,288,159    3,480,901
                                                   ----------  ----------  -----------  -----------  -----------
 
  Net cash provided (used) by operating
    activities...................................  (2,632,982) (4,527,290)  (3,351,917)    564,041     (680,154)
 
INVESTING ACTIVITIES:
  Purchases of short-term investments............          --          --  (32,245,346)         --   (2,970,693)
  Sale of short-term investments.................          --          --           --          --    3,766,644
  Purchases of fixed assets......................  (2,162,585) (3,823,307) (20,819,556) (3,184,725)  (7,675,390)
  Payment of security deposit....................          --     (33,975)     (98,791)         --           --
                                                   ----------  ----------  -----------  -----------  -----------
 
  Net cash used by investing activities..........  (2,162,585) (3,857,282) (53,163,693) (3,184,725)  (6,879,439)
 
FINANCING ACTIVITIES:
  Borrowings under short-term debt agreements....   4,448,424     100,000           --     603,750           --
  Payments on short-term debt....................          --    (460,000)          --          --           --
  Payments on long-term debt.....................          --          --   (6,462,640)   (158,297)     (82,199)
  Borrowings under long-term debt obligations,
    net of financing costs.......................          --   1,549,055   69,840,270          --           --
  Proceeds from sale of Series C Preferred
    stock........................................          --   9,621,737      369,232          --           --
  Proceeds from sale of Series D Preferred
    stock........................................          --   9,452,977      375,306     132,097           --
  Proceeds from sale of Series E Preferred
    stock........................................          --          --      600,000          --           --
  Proceeds from exercise of stock options........          --       7,084        4,050          --       75,331
  Contributed capital for warrants...............     272,678     890,641    1,537,623          --           --
                                                   ----------  ----------  -----------  -----------  -----------
  Net cash provided (used) by financing
    activities...................................   4,721,102  21,161,494   66,263,841     577,550       (6,868)
                                                   ----------  ----------  -----------  -----------  -----------
INCREASE (DECREASE) IN CASH AND CASH
  EQUIVALENTS....................................     (74,465) 12,776,922    9,748,231  (2,043,134)  (7,566,461)
CASH AND CASH EQUIVALENTS:
  Beginning of period............................   1,417,075   1,342,610   14,119,532  14,119,532   23,867,763
                                                   ----------  ----------  -----------  -----------  -----------
  End of period..................................  $1,342,610  $14,119,532 $23,867,763  1$2,076,398  1$6,301,302
                                                   ----------  ----------  -----------  -----------  -----------
                                                   ----------  ----------  -----------  -----------  -----------
 
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:
  Cash paid during the period for interest.......          --  $  119,142  $   832,061   $  87,363    $ 139,126
 
SUPPLEMENTAL DISCLOSURE OF NONCASH FINANCING
  ACTIVITIES:
  Conversion of debt and accrued interest to
    Series C Preferred stock.....................          --   4,473,050           --          --           --
  Purchase of equipment financed by capital lease
    obligation...................................          --     117,267      553,065      46,544           --
</TABLE>
 
                       See notes to financial statements.
 
                                      F-6
<PAGE>
                                 COINSTAR, INC.
                         NOTES TO FINANCIAL STATEMENTS
 
NOTE 1:  ORGANIZATION AND BUSINESS
 
    GENERAL:  Coinstar, Inc. (the "Company") develops, owns and operates a
network of automated, self-service coin counting and processing machines that
provide consumers with a convenient means to convert loose coins into cash. The
Company has increased its store installation base every year since inception,
and as of March 31, 1997, had an installed base of 1,929 units located in
supermarkets in 20 states.
 
    INITIAL PUBLIC OFFERING:  On March 28, 1997, the Company's Board of
Directors authorized the filing of a registration statement for the initial
underwritten public offering of its common stock. Upon the closing of the
offering, the presently outstanding preferred stock will convert into common
stock and certain common and preferred stock warrants are expected to be
exercised.
 
NOTE 2:  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
    CASH AND CASH EQUIVALENTS:  The Company considers all highly liquid
securities purchased with a maturity of three months or less to be cash
equivalents. Cash and cash equivalents includes funds in transit, which
represent amounts being processed by armored car carriers or residing in
Coinstar units, of $767,000, $5.5 million and $8.3 million at December 31, 1995
and 1996, and March 31, 1997, respectively.
 
    SECURITIES AVAILABLE FOR SALE:  The Company's investments are all classified
as available for sale and are stated at fair value in accordance with Statement
of Financial Accounting Standards (SFAS) No. 115, ACCOUNTING FOR CERTAIN
INVESTMENTS IN DEBT AND EQUITY SECURITIES. This statement specifies that
available for sale securities are reported at fair value with changes in
unrealized gains and losses recorded directly to stockholders' equity. All of
the Company's investments have maturities of one year or less. Unrealized gains
or losses at December 31, 1996, were insignificant, and there were no realized
gains or losses on investments in 1996. Fair value is based upon quoted market
prices.
 
    PROPERTY AND EQUIPMENT:  Property and equipment are depreciated using the
following methods and useful lives:
 
<TABLE>
<CAPTION>
                                                                                    USEFUL
                      TYPE OF ASSET                               METHOD             LIFE
- ---------------------------------------------------------  ---------------------  ----------
<S>                                                        <C>                    <C>
                                                           150% declining
Coinstar units purchased prior to January 1, 1996          balance                60 months
Coinstar units purchased subsequent to January 1, 1996     Straight-line          60 months
Installation costs for Coinstar units                      Straight-line          36 months
Furniture and equipment                                    Straight-line          60 months
Computer equipment                                         Straight-line          36 months
</TABLE>
 
    In order to achieve volume discounts, the Company prepurchases certain
components of the Coinstar units. When a component is placed into service, the
cost is transferred to the appropriate Coinstar equipment account and
depreciated accordingly.
 
    OTHER ASSETS:  Other assets include deferred financing fees for the issuance
of the Company's 13% senior subordinated discount notes (the "Notes") and
amounts capitalized relating to organizational and patent costs. Such amounts
are amortized on a straight-line basis over ten and five years, respectively.
 
    LONG-LIVED ASSETS:  The Company periodically reviews long-lived assets,
including identified intangible assets, for impairment to determine whether any
events or circumstances indicate that the carrying amount of the assets may not
be recoverable. Such review includes estimating expected future cash flows.
During 1996, the Company discontinued its preprinted coupon distribution
business line. As a result, a provision
 
                                      F-7
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 2:  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
for additional depreciation in the amount of $329,096 was made to write down the
recorded value of coupon dispensing components of the Coinstar units, which are
no longer being used in operations, to their estimated fair value.
 
    REVENUE RECOGNITION:  Coin processing fees are recognized at the time the
customers' coins are counted by the Coinstar unit. Units in service with two
retail distribution partners accounted for approximately 14.9% and 12.7%,
respectively, of the Company's 1996 revenue. One member of the Company's Board
of Directors also serves on the Board of Directors of one of these retail
distribution partners.
 
    FAIR VALUE OF FINANCIAL INSTRUMENTS:  Financial instruments of the Company
for which the recorded amount approximates the fair value include cash
equivalents, short-term investments available for sale, accounts payable and
long-term debt. The interest rates on the loans and the Notes approximate
current market rates for such debt instruments with similar terms and
maturities.
 
    STOCK-BASED COMPENSATION:  The Company accounts for stock-based awards to
employees using the intrinsic value method in accordance with Accounting
Principles Board (APB) Opinion No. 25, ACCOUNTING FOR STOCK ISSUED TO EMPLOYEES.
SFAS No. 123, ACCOUNTING FOR STOCK-BASED COMPENSATION, has been adopted by the
Company for disclosure of certain additional information related to its stock
option plan.
 
    USE OF ESTIMATES:  The preparation of financial statements in conformity
with generally accepted accounting principles requires management to make
estimates and assumptions that affect the reported amounts of assets and
liabilities and disclosure of contingent assets and liabilities at the date of
the financial statements and the reported amounts of revenues and expenses
during the reporting period. Actual results could differ from those estimates.
 
    INTERIM FINANCIAL INFORMATION:  The interim financial information as of
March 31, 1997, and for the three-month periods ended March 31, 1996, and 1997,
was prepared by the Company in a manner consistent with the audited financial
statements and pursuant to the rules and requirements of the Securities and
Exchange Commission. The unaudited information, in management's opinion,
reflects all adjustments that are of a normal recurring nature and that are
necessary to present fairly the results for the periods presented. The results
of operations for the three-month period ended March 31, 1997, are not
necessarily indicative of the results to be expected for the entire year.
 
    RECLASSIFICATIONS:  Certain reclassifications have been made to the 1994,
1995 and 1996 financial statements to conform to the presentation used in 1997.
 
    UNAUDITED PRO FORMA BALANCE SHEET:  The accompanying pro forma balance
sheet, which is unaudited, is presented as if the conversion of preferred stock
into common stock had occurred on March 31, 1997 and excludes warrants to
purchase 2,693,420 shares of common stock at a weighted average exercise price
of $2.96 per share which expire upon the closing of this offering or 90 days
thereafter. Such warrants may be exercised for cash or on a cashless basis at
the option of the warrant holder.
 
    UNAUDITED PRO FORMA NET LOSS PER SHARE:  Pro forma net loss per share is
based on the weighted average number of shares outstanding during the period
after consideration of the dilutive effect, if any, of options and warrants
issued and outstanding, and after giving pro forma effect to the conversion of
the Company's outstanding preferred stock, as described above, as if such
conversion had occurred at the beginning of the periods presented. Pursuant to
rules of the Securities and Exchange Commission, all common stock,
 
                                      F-8
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 2:  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
warrants, and options issued by the Company at a price less than the estimated
initial public offering price during the 12 months preceding the offering date
(using the treasury stock method until shares are issued) have been included in
the calculation of common and common equivalent shares outstanding for the
periods presented, regardless of their dilutive effect. Unaudited pro forma net
loss per share for the years ended December 31, 1994 and 1995 are not presented
due to the lack of comparability.
 
    NEW ACCOUNTING PRONOUNCEMENT:  Statement of Financial Accounting Standard
(SFAS) No. 128, EARNINGS PER SHARE, was recently issued and is effective for the
Company's fiscal year ending December 31, 1997. This Statement requires a change
in the presentation of earnings per share. Early adoption of this Statement is
not permitted. Management believes that the impact of the adoption of this
Statement on the financial statements, taken as a whole, will not be material.
 
NOTE 3:  ACCRUED LIABILITIES
 
    Accrued liabilities consisted of the following at the respective dates:
 
<TABLE>
<CAPTION>
                                                                      DECEMBER 31,
                                                                ------------------------    MARCH 31,
                                                                   1995         1996          1997
                                                                ----------  ------------  -------------
<S>                                                             <C>         <C>           <C>
Funds in transit..............................................  $  766,666  $  5,490,260  $   8,259,934
Accrued liabilities to service contract providers.............          --       661,449        711,042
Accrued liabilities to manufacturers..........................          --       502,500        790,237
Other.........................................................     189,244     1,036,079      1,409,976
                                                                ----------  ------------  -------------
                                                                $  955,910  $  7,690,288  $  11,171,189
                                                                ----------  ------------  -------------
                                                                ----------  ------------  -------------
</TABLE>
 
NOTE 4:  LONG-TERM DEBT
 
    Long-term debt, including current portion, consisted of the following at
December 31, 1995 and 1996:
 
<TABLE>
<CAPTION>
                                                                       1995          1996
                                                                   ------------  -------------
<S>                                                                <C>           <C>
Senior subordinated discount notes, net of unamortized discount
  of $28,783,847.................................................  $         --  $  66,216,153
Equipment loans, net of unamortized discount of $29,322 and
  $47,703........................................................     1,165,834      2,994,998
                                                                   ------------  -------------
                                                                      1,165,834     69,211,151
Less current portion.............................................       552,773        553,500
                                                                   ------------  -------------
Long-term debt...................................................  $    613,061  $  68,657,651
                                                                   ------------  -------------
                                                                   ------------  -------------
</TABLE>
 
    BRIDGE LOANS:  During 1994, the Company obtained unsecured bridge financing
to meet its working capital requirements for aggregate proceeds of $4,806,381.
These loans and accrued interest were either converted to Series C Preferred
stock or repaid on February 15, 1995. In connection with the bridge loans, the
Company also issued 460,504 detachable warrants to purchase shares of Series C
Preferred stock at exercise prices ranging from $3.00 to $4.00 to certain
holders of bridge loans. Certain of these bridge loans were from officers and
stockholders of the Company.
 
                                      F-9
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 4:  LONG-TERM DEBT (CONTINUED)
    EQUIPMENT LOANS:  During 1995, the Company entered into a loan agreement
which allowed for maximum borrowings of $2,000,000 to be drawn under specific
notes and was secured by certain Coinstar equipment. The Company executed three
such notes during 1995 for a total of $1,363,200. Two additional notes were
executed in 1996 for $603,750. All such notes had an effective annual interest
rate of 17.5% and were due in monthly installments through February 1999. The
notes were paid in full in the fourth quarter of 1996. In connection with these
notes, the Company issued 49,231 detachable warrants to purchase shares of
Series C Preferred stock at an exercise price of $3.25.
 
    In January 1996, the Company entered into a loan agreement which allows for
maximum borrowings of $3,000,000 under specific notes secured by certain
Coinstar equipment. During the first six months of 1996, the Company drew the
entire $3,000,000. This loan has an effective annual interest rate of 16.6% and
is due in monthly installments through October 1999. In connection with this
loan, the Company issued 93,750 detachable warrants to purchase shares of Series
D Preferred stock at an exercise price of $4.00.
 
    In August 1996, the Company entered into an agreement with a commercial bank
which provides for a term loan allowing for maximum borrowings of $7,000,000 and
an operating line of credit allowing for maximum borrowings of $250,000. The
Company drew $4,473,306 on the term loan and repaid such amount in full during
1996. In connection with the agreement described above, the Company issued
51,176 detachable warrants to purchase shares of Series D Preferred stock at an
exercise price of $4.25 per share. The values of the warrants issued in
connection with the equipment loans described above are recorded as contributed
capital and represent discounts which are being amortized over the terms of such
loans. Such loans are secured by certain intangible assets of the Company.
 
    EARLY RETIREMENT OF DEBT:  In December 1996, the Company repaid an aggregate
of $5,838,050 in equipment loans prior to scheduled maturity. As a result of the
early repayment, the Company recognized an extraordinary loss of $248,631, which
included early termination penalties of $200,763 and write-off of related
discounts of $47,868.
 
    SENIOR SUBORDINATED DISCOUNT NOTES:  On October 22, 1996, the Company
completed a private placement offering of 95,000 units, each of which consisted
of a $1,000 principal amount of 13% senior subordinated discount notes, due at
maturity in 2006, and warrants to purchase seven shares of common stock of the
Company, at an exercise price of $.01 per warrant share, subject to adjustment
under certain circumstances. Imputed interest on the discount notes, as
represented by the original issue discount of $29,413,154, accrues until October
1999, at which time interest is payable in semi-annual installments through
maturity. If the Company does not complete an initial public offering with
proceeds of at least $25,000,000 before October 22, 1998, the holders are
entitled to additional warrants to purchase 285,000 shares of common stock.
 
    The Notes are not redeemable at the option of the Company prior to October
1, 2001, other than from the proceeds of a public equity offering. The Notes are
redeemable at the option of the Company, in whole or in part, at any time on and
after October 1, 2001, at specified redemption prices for the relevant year of
redemption, plus accrued and unpaid interest to the date of redemption.
 
    In the event of a change of control (as defined), each holder of the Notes
has the option to require the Company to repurchase such holder notes at 101% of
the accreted value thereof on the date of repurchase plus liquidated damages.
The Notes are subordinate in rank to all existing and future senior indebtedness
of the Company. The Indenture pursuant to which the Notes were issued contains
certain covenants that, among other things, limit the ability of the Company to
make dividend payments, make investments,
 
                                      F-10
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 4:  LONG-TERM DEBT (CONTINUED)
repurchase outstanding shares of stock, prepay other debt obligations, incur
additional indebtedness, effect asset dispositions, engage in sale and leaseback
transactions, consolidate, merge or sell all or substantially all of the
Company's assets, engage in transactions with affiliates, or effect certain
transactions by its restricted subsidiaries.
 
    The Notes were recorded net of discount of $30,410,654, and the warrants
issued in connection with these notes were recorded as $997,500 of contributed
capital, each as determined by the relative fair values of the Notes and the
warrants as of the closing date. In addition, the Company has recorded deferred
financing fees related to the Notes of $2,714,354, which are being amortized
over the term of the Notes. The discount attributable to the value of the
warrants of $997,500 is also being amortized over the term of the Notes.
 
    PRINCIPAL PAYMENTS:  Scheduled principal payments on long-term debt for the
next five years ending December 31, are as follows:
 
<TABLE>
<CAPTION>
<S>                                                              <C>
1997...........................................................  $  553,500
1998...........................................................   1,032,710
1999...........................................................   1,456,491
2000...........................................................          --
2001...........................................................          --
Thereafter.....................................................  95,000,000
                                                                 ----------
                                                                 98,042,701
Less unamortized discount......................................  28,831,550
                                                                 ----------
                                                                 $69,211,151
                                                                 ----------
                                                                 ----------
</TABLE>
 
NOTE 5:  COMMITMENTS
 
    LEASE COMMITMENTS:  The Company leases its current office space under an
operating lease which expires October 1997. In February 1997, the Company
entered into two lease agreements for additional office space commencing April
1, 1997, and September 1, 1997, and expiring on March 31, 2002, and August 31,
2004, respectively. The agreements require the Company to pay a portion of
operating costs and require monthly payments of $17,843 and $84,462,
respectively, which escalate annually based on a stated schedule.
 
    The Company has entered into capital lease agreements to finance the
acquisition of certain Coinstar equipment and computer equipment. Title to such
assets is retained by the Company. These capital leases have terms of 36 months
at imputed interest rates which range from 18.6% to 24.9%. Assets under capital
lease obligations aggregated $1,178,937, net of $639,059 accumulated
amortization, at December 31, 1996.
 
                                      F-11
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 5:  COMMITMENTS (CONTINUED)
    A summary of the Company's minimum lease obligations as of December 31,
1996, and the two lease agreements for additional office space signed in
February 1997, are as follows:
 
<TABLE>
<CAPTION>
                                                                      CAPITAL      OPERATING
                                                                       LEASE         LEASE
                                                                    ------------  ------------
<S>                                                                 <C>           <C>
1997..............................................................  $    499,809  $    818,376
1998..............................................................       391,673     1,240,050
1999..............................................................       180,267     1,244,261
2000..............................................................            --     1,272,393
2001..............................................................            --     1,300,520
Thereafter........................................................            --     3,014,786
                                                                    ------------  ------------
Total minimum lease commitments...................................     1,071,749  $  8,890,386
                                                                                  ------------
                                                                                  ------------
Less amounts representing interest................................       217,429
                                                                    ------------
Present value of lease obligations................................       854,320
Less current portion..............................................       357,035
                                                                    ------------
Long-term portion.................................................  $    497,285
                                                                    ------------
                                                                    ------------
</TABLE>
 
    Rental expense was $146,433, $298,931, and $359,842 for the years ended
December 31, 1994, 1995, and 1996, respectively.
 
    SERVICE PROVIDERS:  As of December 31, 1996, the Company had outstanding
service contracts with several service providers. These contracts generally
cover a one- to two-year period and have cancellation clauses ranging from 30 to
60 days.
 
    PURCHASE COMMITMENTS:  The Company has entered into certain purchase
agreements with suppliers of Coinstar units which require aggregate purchases in
the amount of $8,733,586 in 1997.
 
    CONCENTRATION OF SUPPLIERS:  The Company currently buys a significant
component of the Coinstar unit from a single supplier. Although there are a
limited number of suppliers for the component, management believes that other
suppliers could provide similar equipment which would require certain
modifications. Accordingly, a change in suppliers could cause a delay in
manufacturing and a possible slow-down of growth, which could materially
adversely affect future operating results.
 
NOTE 6:  MANDATORILY REDEEMABLE PREFERRED STOCK
 
    In conjunction with the issuances of Series C, D, and E Preferred stock, the
Company has provided for redemption features solely at the option of the holders
of such series of stock. These features require that the Company shall, at a
time no sooner than 2007 and provided the holders of more than 50% of the then
outstanding shares of Series C, D and E Preferred stock request in writing,
redeem the shares of Series C, D and E Preferred stock held by all holders
requesting such redemption at a price of $3.25, $4.00, and $6.00 per share,
respectively, plus an additional amount equal to 10% of such price for each year
held. Payments are due in 12 equal quarterly installments. No accretion of the
preferred return has been recorded based on management's determination of the
low probability of redemption at the present time due to the Company's
contemplated underwritten initial public offering of common stock and the
automatic conversion of all preferred stock into common stock upon the closing
of such offering.
 
                                      F-12
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 6:  MANDATORILY REDEEMABLE PREFERRED STOCK (CONTINUED)
    In February 1995, the Company issued 3,190,693 shares of Series C Preferred
stock and warrants to purchase 954,344 additional shares of Series C Preferred
stock at exercise prices ranging from $3.00 to $4.00 per share, for an aggregate
issue price of $3.25 per share. The proceeds received from this issue, net of
issuance costs of $300,000, were $9,621,737 for the shares and $448,015 for the
warrants. In addition, holders of certain bridge loans converted their
outstanding principal and accrued interest to Series C Preferred stock at a rate
of one share per $3.25 of debt, resulting in the issuance of an additional
1,376,323 shares.
 
    In December 1995, the Company issued 2,500,000 shares of Series D Preferred
stock and 705,891 warrants to purchase shares of Series D Preferred stock at an
exercise price of $4.25 per share, for an aggregate issue price of $4.00 per
share. The proceeds received from this issue were $9,452,977 for the shares and
$411,719 for the warrants.
 
    In August 1996, the Company issued 100,000 shares of Series E-1 Preferred
stock for $6.00 per share; warrants to purchase 350,000 shares of Series E-2
Preferred stock, with an exercise price of $11.40 per share, for $0.60 per
warrant; and warrants to purchase 550,000 shares of Series E-3 Preferred stock,
with an exercise price of $15.61 per share, for $0.39 per warrant. The Company
has the right to repurchase such warrants if certain events, including
additional capital financings, do not take place as outlined in the Series E
Preferred Stock and Warrant Purchase Agreement.
 
    In December 1996, the Company issued 92,308 shares of Series C Preferred
stock at a price of $4.00 per share and 56,471 shares of Series D Preferred
stock at a price of $4.25 per share as a result of the exercise of certain
warrants.
 
    All warrants have been recorded at their fair market values as contributed
capital, at their date of issuance.
 
    Holders of Series C, D, E-1, E-2 and E-3 Preferred shares are entitled to
noncumulative cash dividends at an annual rate of $.325, $.40, $.60, $1.20, and
$1.60 per share, respectively, when and as declared by the Board of Directors.
Such holders are entitled to such dividends in preference to all other classes
of stock. No dividends have been declared or paid as of December 31, 1996.
 
    In the event of liquidation of the Company, the holder of each share of
Preferred stock is entitled to receive, out of the assets of the Company
available for distribution to stockholders, a liquidation preference before any
distribution of assets to the holders of common stock. Holders of Series D and
E-1 have liquidation preference over any other preferred and common stockholders
at $4.00 and $6.00 per share, respectively. Holders of Series C have liquidation
preference over Series A and B Preferred stockholders and common stockholders at
$3.25 per share.
 
    Pursuant to the terms of the Series C, D and E Preferred stock agreements,
all shares of Preferred stock will convert to common stock at the closing of a
firm commitment underwritten public offering at a minimum price of $9.75 per
share and at least $10,000,000 in gross proceeds. Shares may also be converted
upon written notice given by the holder. Such shares are convertible into shares
of the Company's common stock on a one-for-one basis.
 
    Holders of Series C, D and E Preferred stock are also entitled to special
voting rights with regard to the Company's equity transactions as outlined in
the Company's Articles of Incorporation.
 
                                      F-13
<PAGE>
                                 COINSTAR, INC.
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 7:  STOCKHOLDERS' EQUITY
 
    Holders of Series A and B Preferred shares are entitled to noncumulative
cash dividends at an annual rate of $.10 and $.40, per share, respectively, when
and as declared by the Board of Directors. Holders of Series A and B are
entitled to such dividends in preference to the common stockholders. No
dividends have been declared or paid as of December 31, 1996.
 
    In the event of liquidation of the Company, the holder of each share of
Series A and B Preferred stock is entitled to receive, out of the assets of the
Company available for distribution to stockholders, a liquidation preference
before any distribution of assets to the holders of common stock at the
liquidation price of $1.00 and $4.00 per share, respectively.
 
    Pursuant to the terms of the Series A and B Preferred stock agreements, all
shares of Preferred stock will convert to common stock at the closing of a firm
commitment underwritten public offering at a minimum price of $9.75 per share
and at least $10,000,000 in gross proceeds. Shares may also be converted upon
written notice given by the holder. Series A shares are convertible into shares
of the Company's common stock on a one-for-one basis, and Series B shares are
convertible at 1.142857 shares of common stock for each share of preferred stock
being converted.
 
    In connection with various financing transactions, the Company issued
warrants which entitle the holders to purchase shares of the Company's common
stock and Series B, C, D, E-2, and E-3 Preferred stock. A summary of the
warrants outstanding for the three years in the period ended December 31, 1996,
is as follows:
 
<TABLE>
<CAPTION>
                                                                       SERIES B                SERIES C
                                              COMMON STOCK         PREFERRED STOCK         PREFERRED STOCK
                                          --------------------   --------------------   ----------------------
                                          NUMBER OF   EXERCISE   NUMBER OF   EXERCISE   NUMBER OF   EXERCISE
                                           SHARES      PRICE      SHARES      PRICE      SHARES       PRICE
                                          ---------   --------   ---------   --------   ---------  -----------
<S>                                       <C>         <C>        <C>         <C>        <C>        <C>
OUTSTANDING, January 1, 1994............   $    --     $  --       43,752     $4.00            --     $  --
  Issued................................        --        --                              465,120   3.00-4.00
                                          ---------   --------   ---------   --------   ---------  -----------
OUTSTANDING, December 31, 1994..........        --        --       43,752      4.00       465,120   3.00-4.00
  Issued................................                               --        --       954,249   3.25-4.00
                                          ---------   --------   ---------   --------   ---------  -----------
OUTSTANDING, December 31, 1995..........        --        --       43,752      4.00     1,419,369   3.00-4.00
  Issued................................   665,000       .01           --        --            --      --
  Exercised.............................        --        --           --        --       (92,308)    4.00
                                          ---------   --------   ---------   --------   ---------  -----------
OUTSTANDING, December 31, 1996..........   665,000     $ .01       43,752     $4.00     1,327,061  $3.00-4.00
                                          ---------   --------   ---------   --------   ---------  -----------
                                          ---------   --------   ---------   --------   ---------  -----------
</TABLE>
<TABLE>
<CAPTION>
 
<S>
OUTSTANDING, January 1, 1994............
  Issued................................
OUTSTANDING, December 31, 1994..........
  Issued................................
OUTSTANDING, December 31, 1995..........
  Issued................................
  Exercised.............................
OUTSTANDING, December 31, 1996..........
 
<CAPTION>
                                                 SERIES D               SERIES E-2             SERIES E-3
                                              PREFERRED STOCK        PREFERRED STOCK        PREFERRED STOCK
                                          -----------------------  --------------------   --------------------
                                          NUMBER OF    EXERCISE    NUMBER OF   EXERCISE   NUMBER OF   EXERCISE
                                           SHARES        PRICE      SHARES      PRICE      SHARES      PRICE
                                          ---------   -----------  ---------   --------   ---------   --------
<S>                                       <C>         <C>          <C>         <C>        <C>         <C>
OUTSTANDING, January 1, 1994............   $    --        $--       $    --     $   --     $    --     $   --
  Issued................................        --        --             --         --          --         --
OUTSTANDING, December 31, 1994..........        --        --             --         --          --         --
  Issued................................   705,891       4.25            --         --          --         --
                                          ---------
OUTSTANDING, December 31, 1995..........   705,891       4.25            --         --          --         --
  Issued................................   144,926     4.00-4.25    350,000      11.40     550,000      15.61
  Exercised.............................   (56,471)      4.25            --         --          --         --
                                          ---------   -----------  ---------   --------   ---------   --------
OUTSTANDING, December 31, 1996..........   794,346    $4.00-4.25    350,000     $11.40     550,000     $15.61
                                          ---------   -----------  ---------   --------   ---------   --------
                                          ---------   -----------  ---------   --------   ---------   --------
</TABLE>
 
                                      F-14
<PAGE>
                                 COINSTAR, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
    Such warrants have expiration dates from June 28, 1998, to December 15,
2000, and have been recorded at amounts which reflect management's best estimate
of fair value on the date of issuance.
 
NOTE 8:  INCOME TAXES
 
    The components of the Company's deferred tax asset at December 31, 1995 and
1996 were as follows:
 
<TABLE>
<CAPTION>
                                                                      1995           1996
                                                                  -------------  -------------
<S>                                                               <C>            <C>
Tax loss and credit carryforwards...............................  $   4,510,000  $  10,629,000
Depreciation and amortization...................................       (115,000)      (863,000)
Other...........................................................         39,000        111,000
                                                                  -------------  -------------
                                                                      4,434,000      9,877,000
Valuation allowance.............................................     (4,434,000)    (9,877,000)
                                                                  -------------  -------------
                                                                  $          --  $          --
                                                                  -------------  -------------
                                                                  -------------  -------------
</TABLE>
 
    A valuation allowance in the full amount of the net deferred tax asset
balances has been established as it is uncertain that the Company will be able
to realize such tax assets in the future. At December 31, 1996, the Company had
net operating loss and credit carryforwards in the amount of $31,143,000, which
expire through 2011.
 
    The Company recorded deferred tax benefits of $1,472,000, $2,107,000, and
$5,422,000 for each of the years ended December 31, 1994, 1995 and 1996,
respectively, which were fully allowed for each year.
 
    As a result of the anticipated completion of the Company's planned initial
public offering, the Company may incur a change in ownership as defined under
Section 382 of the Internal Revenue Code. Such change in ownership may impose
certain limitations on the utilization of the Company's net operating loss and
credit carryforwards.
 
NOTE 9:  STOCK OPTION PLAN
 
    In March 1997, the Company adopted the 1997 Equity Incentive Plan, under
which options vest over four years and expire after 10 years. The Equity
Incentive Plan is an amendment and restatement of the Company's 1992 Stock
Option Plan, as amended. The Company has reserved a total of 2,900,000 shares of
Common Stock for issuance under the 1997 Equity Incentive Plan. Stock options
have been granted to officers and employees to purchase common stock at prices
ranging from $.10 to $10.00 per share and to directors to purchase Series B
Preferred stock at $4.00 per share, which represented management's best estimate
of fair market value at the dates of grant.
 
    The price ranges of options exercised were $.10 to $.25 in 1995 and $.25 to
$.40 in 1996. At December 31, 1996, there were 1,333,166 shares of unissued
common stock reserved for issuance under the
 
                                      F-15
<PAGE>
                                 COINSTAR, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 9:  STOCK OPTION PLAN (CONTINUED)
plan, of which options for the purchase of 718,216 shares were available for
future grants. Numbers of shares under the plan are as follows as of December
31:
 
<TABLE>
<CAPTION>
                                       1994                    1995                    1996
                              ----------------------  ----------------------  ----------------------
                                          WEIGHTED                WEIGHTED                WEIGHTED
                                           AVERAGE                 AVERAGE                 AVERAGE
                                          EXERCISE                EXERCISE                EXERCISE
                               SHARES       PRICE      SHARES       PRICE      SHARES       PRICE
                              ---------  -----------  ---------  -----------  ---------  -----------
<S>                           <C>        <C>          <C>        <C>          <C>        <C>
Number of common shares
  under option:
  Outstanding, beginning of
    year....................    133,500   $    0.19     192,225   $    0.25     376,550   $    0.37
  Granted...................     78,725        0.36     265,300        0.40     254,850        0.74
  Exercised.................         --          --     (53,334)       0.13     (13,500)       0.30
  Canceled or expired.......    (20,000)       0.31     (27,641)       0.26      (2,950)       0.51
                              ---------               ---------               ---------
 
  Outstanding, end of
    year....................    192,225        0.25     376,550        0.37     614,950        0.52
                              ---------               ---------               ---------
                              ---------               ---------               ---------
 
  Exercisable, end of
    year....................     59,386   $    0.16      44,875   $    0.26      84,017   $    0.32
                              ---------               ---------               ---------
                              ---------               ---------               ---------
</TABLE>
 
    The following table summarizes information about common stock options
outstanding at December 31, 1996:
 
<TABLE>
<CAPTION>
                                                                  WEIGHTED
                                                                   AVERAGE
                                            NUMBER OF OPTIONS     REMAINING     NUMBER OF OPTIONS
                                             OUTSTANDING AT      CONTRACTUAL     EXERCISABLE AT
EXERCISE PRICES                             DECEMBER 31, 1996       LIFE        DECEMBER 31, 1996
- ------------------------------------------  -----------------  ---------------  -----------------
<S>                                         <C>                <C>              <C>
$0.25.....................................         60,250                 7            51,553
 0.40.....................................        315,250                 9            29,753
 0.70.....................................        221,950                10             2,711
 1.50.....................................         17,500                10                --
                                                  -------                              ------
                                                  614,950                 9            84,017
                                                  -------                              ------
                                                  -------                              ------
</TABLE>
 
                                      F-16
<PAGE>
                                 COINSTAR, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 9:  STOCK OPTION PLAN (CONTINUED)
 
<TABLE>
<CAPTION>
                                                          1994                      1995                      1996
                                                ------------------------  ------------------------  ------------------------
                                                             WEIGHTED                  WEIGHTED                  WEIGHTED
                                                              AVERAGE                   AVERAGE                   AVERAGE
                                                             EXERCISE                  EXERCISE                  EXERCISE
                                                 SHARES        PRICE       SHARES        PRICE       SHARES        PRICE
                                                ---------  -------------  ---------  -------------  ---------  -------------
<S>                                             <C>        <C>            <C>        <C>            <C>        <C>
Number of Series B Preferred shares under
  option:
  Outstanding, beginning of year..............         --    $      --       35,000    $    4.00       35,000    $    4.00
  Granted.....................................     35,000         4.00           --           --           --           --
                                                ---------        -----    ---------        -----    ---------        -----
Outstanding, end of year......................     35,000         4.00       35,000         4.00       35,000         4.00
                                                ---------                 ---------                 ---------
                                                ---------                 ---------                 ---------
Exercisable, end of year......................     35,000    $    4.00       35,000    $    4.00       35,000    $    4.00
                                                ---------                 ---------                 ---------
                                                ---------                 ---------                 ---------
</TABLE>
 
    At December 31, 1996, there are 35,000 stock options for Series B Preferred
outstanding with a remaining contractual life of seven years.
 
    The Company applies APB Opinion No. 25 and related interpretations in
accounting for its plans. Accordingly, no compensation cost has been recognized
for its stock option grants. Had compensation costs for the Company's
stock-based compensation plan been determined based on the fair value at the
grant dates for awards under those plans consistent with the method prescribed
in SFAS No. 123, ACCOUNTING FOR STOCK-BASED COMPENSATION, the Company's net loss
and pro forma net loss per share would have increased to the pro forma amounts
indicated below:
 
<TABLE>
<CAPTION>
                                                                     1995           1996
                                                                 -------------  -------------
<S>                                                              <C>            <C>
Net loss:
  As reported..................................................  $   6,168,715  $  15,967,335
  Pro forma....................................................      6,173,058     15,981,530
Pro forma net loss per share:
  As reported..................................................  $          --  $        1.46
  Pro forma....................................................             --           1.46
</TABLE>
 
    The weighted average fair value of options granted during 1995 and 1996 were
$0.11 and $0.20,
respectively. The fair value of each option granted during 1995 and 1996 is
estimated on the date of grant using the Black-Scholes option-pricing model with
the following assumptions: five year expected life from date of grant; no stock
volatility; risk-free interest rates from 5.17% to 6.95%; and no dividends
during the expected term.
 
    In January 1997, the Board of Directors approved an agreement for
acceleration of exercise provisions for stock options granted to certain
employees. Under the terms of the agreement, these employees are allowed to
exercise unvested stock options. Any shares purchased by an employee relating to
unvested stock options will be held in escrow until such options are vested. In
addition, the Company has the right to repurchase such shares prior to the
applicable date of vesting should the employee terminate their employment
status. The agreement has not established a new measurement date for the
affected stock options.
 
    During the three month period ended March 31, 1997, the Company granted
4,500 and 497,750 common stock options to employees and directors of the Company
at exercise prices of $1.50 and $10.00 per share, respectively.
 
                                      F-17
<PAGE>
                                 COINSTAR, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 9:  STOCK OPTION PLAN (CONTINUED)
    In March 1997, the Company adopted the Non-Employee Directors' Stock Option
Plan, under which the Board of Directors have provided for the automatic grant
of options to purchase shares of Common Stock to non-employee directors of the
Company. The Company has reserved a total of 100,000 shares of Common Stock for
issuance under the Non-Employee Directors' Stock Option Plan. No options have
been granted under this plan.
 
    In March 1997, the Company adopted the Employee Stock Purchase Plan under
Section 423 of the Internal Revenue Code. Under the Employee Stock Purchase
Plan, the Board of Directors may authorize participation by eligible employees,
including officers, in periodic offerings. The Company has reserved a total of
200,000 shares of Common Stock for issuance under the Employee Stock Purchase
Plan. No amounts have been deferred by employees nor have any shares been issued
under this plan as of March 31, 1997.
 
NOTE 10: RETIREMENT PLAN
 
    In July 1995, the Company adopted a tax-qualified employee savings and
retirement plan under Section 401(k) of the Internal Revenue Code of 1986 (the
"Plan"), available to all eligible employees. No amounts have been contributed
to the Plan as of March 31, 1997.
 
NOTE 11: SUBSEQUENT EVENT
 
    On June 18, 1997, the Company filed a complaint in the United States
District Court, Northern District of California, against CoinBank Automated
Systems, Inc. ("CoinBank"), one of its competitors, for infringement of one of
the Company's United States patents. CoinBank responded to the Company by
letter, dated June 23, 1997, demanding, among other things, that the Company
withdraw the complaint and indicating that if the complaint is not withdrawn by
a specified date, CoinBank will file a counterclaim against the Company for
damages related to tortious interference. On June 27, 1997, CoinBank answered
such complaint and counterclaimed for declaratory judgment of noninfringement,
invalidity and unenforceability of the subject patent and filed a claim for
breach of warranty against Scan Coin AB, one of the Company's suppliers. Company
management, on advice of counsel, believes this litigation or any other
threatened litigation is without merit and would intend to vigorously defend
itself in connection with any such litigation. Further, it is the opinion of
Company management that the ultimate resolution of the above matter will not
have a material adverse effect on the Company's financial condition or results
of operations.
 
                                      F-18
<PAGE>
[PICTURE OF CUSTOMER USING COINSTAR UNIT IN RETAIL SETTING WITH COINSTAR LOGO,
AND TEXT "GOT A JAR OF COINS AT HOME?" "GET CASH IT'S AS EASY AS 1, 2, 3."
 
"THE COINSTAR NETWORK CONSISTS OF ON-LINE MACHINES LOCATED AT THE FRONT ENTRANCE
OF SUPERMARKETS THROUGHOUT THE U.S. THE UNITS COUNT SHOPPERS' ACCUMULATED COINS
AND DISPENSE VOUCHERS THAT CAN BE EXCHANGED IN THE STORE FOR GROCERIES OR
CASH."]
<PAGE>
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    NO DEALER, SALESPERSON OR ANY OTHER PERSON HAS BEEN AUTHORIZED TO GIVE ANY
INFORMATION OR TO MAKE ANY REPRESENTATIONS OTHER THAN THOSE CONTAINED IN THIS
PROSPECTUS IN CONNECTION WITH THE OFFER CONTAINED HEREIN, AND, IF GIVEN OR MADE,
SUCH INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN
AUTHORIZED BY THE COMPANY OR BY ANY OF THE UNDERWRITERS. THIS PROSPECTUS DOES
NOT CONSTITUTE AN OFFER OF ANY SECURITIES OTHER THAN THOSE TO WHICH IT RELATES
OR AN OFFER TO SELL, OR A SOLICITATION OF AN OFFER TO BUY, THOSE TO WHICH IT
RELATES IN ANY STATE TO ANY PERSON TO WHOM IT IS NOT LAWFUL TO MAKE SUCH OFFER
IN SUCH STATE. THE DELIVERY OF THIS PROSPECTUS AT ANY TIME DOES NOT IMPLY THAT
THE INFORMATION HEREIN IS CORRECT AS OF ANY TIME SUBSEQUENT TO ITS DATE.
 
                                 --------------
 
                               TABLE OF CONTENTS
 
   
<TABLE>
<CAPTION>
                                                   PAGE
                                                 ---------
<S>                                              <C>
Prospectus Summary.............................          3
Risk Factors...................................          7
The Company....................................         18
Use of Proceeds................................         18
Dividend Policy................................         18
Capitalization.................................         19
Dilution.......................................         20
Selected Financial and Other Data..............         21
Management's Discussion and Analysis of
  Financial Condition and Results of
  Operations...................................         23
Business.......................................         33
Management.....................................         49
Certain Relationships and Related
  Transactions.................................         60
Principal Stockholders.........................         62
Description of Capital Stock...................         64
Shares Eligible for Future Sale................         66
Underwriting...................................         68
Legal Matters..................................         70
Experts........................................         70
Available Information..........................         70
Index to Financial Statements..................        F-1
</TABLE>
    
 
                                 --------------
 
   
UNTIL JULY 27, 1997 (25 DAYS AFTER THE COMMENCEMENT OF THE OFFERING), ALL
DEALERS EFFECTING TRANSACTIONS IN THE COMMON STOCK, WHETHER OR NOT PARTICIPATING
IN THIS DISTRIBUTION, MAY BE REQUIRED TO DELIVER A PROSPECTUS. THIS IS IN
ADDITION TO THE OBLIGATIONS OF DEALERS TO DELIVER A PROSPECTUS WHEN ACTING AS
UNDERWRITERS AND WITH RESPECT TO THEIR UNSOLD ALLOTMENTS OR SUBSCRIPTIONS.
    
 
                                3,000,000 SHARES
 
                                 COINSTAR, INC.
 
                                  COMMON STOCK
 
                                     [LOGO]
 
                                     ------
 
                                   PROSPECTUS
 
   
                                  JULY 2, 1997
    
 
                                   ---------
 
                               SMITH BARNEY INC.
                               HAMBRECHT & QUIST
 
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