HEALTHPLAN SERVICES CORP
10-K, 2000-04-14
INSURANCE AGENTS, BROKERS & SERVICE
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                              ---------------------
                                    FORM 10-K
                       FOR ANNUAL AND TRANSITION REPORTS
                    PURSUANT TO SECTIONS 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

(Mark One)

            [X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

                   FOR THE FISCAL YEAR ENDED DECEMBER 31, 1999
                                       OR

            [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                       THE SECURITIES EXCHANGE ACT OF 1934


     FOR THE TRANSITION PERIOD FROM ____________ TO ____________

                          Commission File No. 1-13772

                         HEALTHPLAN SERVICES CORPORATION
             (Exact Name of Registrant as Specified in its Charter)

         DELAWARE                                  13-3787901
(State or Other Jurisdiction of               (I.R.S. Employer
 Incorporation or Organization                Identification No.)

3501 FRONTAGE ROAD, TAMPA, FLORIDA                          33607
(Address of Principal Executive Offices)                 (Zip Code)

     Registrant's telephone number, including area code    (813) 289-1000

     Securities registered pursuant to Section 12(b) of the Act:

    TITLE OF                                   NAME OF EXCHANGE
   EACH CLASS                                ON WHICH REGISTERED
   ----------                                -------------------

     Common Stock $.01 par value........................NYSE

                              ---------------------

     Securities registered pursuant to Section 12(g) of the Act: None

     Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past ninety (90) days. Yes  X   No
                                                       ---     ---

     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein and will not be contained, to the
best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [ ]

     The aggregate market value of the registrant's Common Stock, $0.1 par
value, held by non-affiliates of the registrant, computed by reference to the
last reported price at which the stock was sold on February 16, 2000, was
$47,964,537.

     The number of shares of the registrant's Common Stock, $.01 par value,
outstanding as of February 16, 2000 was 13,672,776.
<PAGE>
                                     PART I

THE STATEMENTS CONTAINED IN THIS REPORT OR INCORPORATED BY REFERENCE HEREIN THAT
ARE NOT PURELY HISTORICAL, INCLUDING STATEMENTS REGARDING HEALTHPLAN SERVICES'
OBJECTIVES, EXPECTATIONS, HOPES, INTENTIONS, BELIEFS, OR STRATEGIES, ARE
"FORWARD-LOOKING" STATEMENTS WITHIN THE MEANING OF SECTION 27A OF THE SECURITIES
ACT OF 1933. IN PARTICULAR, THE WORDS "EXPECT," "ESTIMATE," "PLAN,"
"ANTICIPATE," "PREDICT," "INTEND," "BELIEVE," AND SIMILAR EXPRESSIONS ARE
INTENDED TO IDENTIFY FORWARD-LOOKING STATEMENTS. IT IS IMPORTANT TO NOTE THAT
ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THOSE IN SUCH FORWARD-LOOKING
STATEMENTS, AND UNDUE RELIANCE SHOULD NOT BE PLACED ON SUCH STATEMENTS. AMONG
THE FACTORS THAT COULD CAUSE SUCH ACTUAL RESULTS TO DIFFER MATERIALLY ARE:
CHANGES IN LEGISLATION; FLUCTUATIONS IN BUSINESS CONDITIONS AND THE ECONOMY; OUR
ABILITY TO IDENTIFY AND IMPLEMENT OPPORTUNITIES TO ADMINISTER NEW BLOCKS OF
BUSINESS; CHANGES IN COMPETITION; AND OUR ABILITY TO ATTRACT AND RETAIN KEY
MANAGEMENT PERSONNEL.

ITEM 1.  BUSINESS

GENERAL

         We are a leading managed health care services company, providing
marketing, distribution, administration, and medical cost management services
for health care plans and other benefit programs. Our customers include
insurance companies, health maintenance organizations ("HMOs") and other managed
care organizations, and organizations with self-funded benefit plans. We provide
services to over 100,000 groups covering over 3 million members in the
United States. We function solely as a service provider generating fee-based
income and do not assume any underwriting risk.

STRATEGY

         Our strategy is to improve revenue and operating profits through the
addition of new payors, the addition of new products, and the expansion of our
medical cost management business. We also plan to develop new information
technology services and upgrade operating systems to increase labor efficiency.


OUR SERVICES

         We provide marketing, distribution, administration, and medical cost
management services for health plans and other benefit programs. We have
strengthened our service capabilities through our interactive electronic
Internet site, which is accessible through our home page (www.healthplan.com).

                                       1
<PAGE>
         MARKETING AND DISTRIBUTION SERVICES.

         We help insurance companies and other health care organizations market
and distribute health plans that target individuals and small businesses. We
provide advice on managed care product design based on our experience in the
small business market as well as market research, actuarial analysis of claims
adjudicated, and interaction with payor organizations. The products we help
design often include features that address the particular needs of the small
business employer, including specialized medical, dental, life, and disability
coverage. On behalf of our payors, we help educate insurance agents about the
benefits offered under payor product offerings.

         We provide sales support for insurance agents through a sales force
that includes telephone sales representatives. We maintain a database of over
100,000 insurance agents, including general agents, independent brokers, and
career agency groups. A career agency is often affiliated with a life or
property and casualty parent company that does not underwrite health products.
We provide career agencies with opportunities to distribute health products that
compliment their existing product offerings. Our relationships with independent
and career agents provide us with a significant distribution conduit to the
small business market in the United States. In 1999, we paid commissions to over
22,000 agents.

         We have invested in information technology to support our sales and
marketing function. Through our electronic Internet site, agents can obtain
electronic forms, check the underwriting status of pending cases, get
information on active business, and access quotations for certain products for
individuals. Agents can also access automatic premium quotations for individual
products through our interactive voice response system. Using our automated
proposal delivery system, our sales representatives can deliver finished
proposals to agents immediately by fax server or electronic mail.

         PLAN ADMINISTRATION SERVICES.

         We provide enrollment, premium billing and collection, claims
administration, and customer support services for all types of benefit plans. As
a provider of enrollment services, we perform underwriting support services,
issue enrollment cards, and administer case renewals. Our billing and collection
services on behalf of payors include sending monthly bills to plan members,
receiving premium payments, and paying agent commissions. We also implement
premium adjustments due to rate changes, employee hiring or termination, and
other group changes. As a provider of claims administration services, we verify
eligibility, calculate copayments, reprice and adjudicate claims, prepare
explanation of benefits forms, and issue checks from payor accounts to claimants
and to health care providers. Our customer support representatives respond to
plan member questions regarding claims and other plan benefits.

         Through our claims adjudication software and other technology, we
streamline plan administration for our customers. We provide automated billing
and collection services through electronic funds transfer. Plan members can
access billing information, obtain forms, and request customer service through
our Internet site. Our site compliments our established customer service
capabilities, which include over 450 toll-free telephone lines and a customized
call distribution system for routing and tracking calls. We also provide an
interactive voice response system that allows plan members to check on the
status of premium payment and claims matters automatically by telephone. Our
employees can receive claims electronically and image and digitize
non-electronic claims. In June 1999, we became one of the first companies to use
Time Warner's new Road Runner Internet connection. Road Runner provides Internet
access for contract workers who provide claims processing services for us from
their homes. By using a cable modem, Road Runner eliminates the need for a
separate telephone line for Internet connection. The Road Runner service is also
faster and less expensive than other Internet connection options. To ensure
customer privacy, we created a Virtual Private Network using an early release
version of Novell's Border Manager. The directory-based software allows home
workers to send and receive confidential data securely over the Internet.

         In addition to enrollment, claims administration, and customer support
services, we offer specialized administrative services tailored for our
self-funded customers. We provide workers compensation claims administrative
services for both public and private employers. Our workers compensation
services include medical case management and bill adjudication services for Ohio
employers that participate in the Ohio Health Partnership program. We serve over
5,400 employers through this program. We also provide claims and tax consulting
services to help employers control their state unemployment insurance liability.
Our claims staff is authorized to provide state employment security agencies
with information required to process unemployment claims filed by former
employees.

                                       2
<PAGE>
         In February 1999, HealthPlan Services, Inc. ("HPS"), our wholly owned
subsidiary, signed an agreement to acquire a 19% interest in Florida 1st Health
Plans, Inc. Florida 1st, based in Winter Haven, Florida, provides third party
administration services and offers HMO products. HPS terminated the Florida 1st
acquisition agreement in September 1999.

         MEDICAL COST MANAGEMENT SERVICES

         Our medical cost management services help health plans reduce costs and
enhance plan benefits. We provide our clients with access to discounts on the
services of health care providers, including hospitals, physicians, pharmacies,
and laboratories. We also provide reporting and analytical services that can
help payors design more cost-effective and comprehensive benefit plans.

         Through our subsidiary National Preferred Provider Network, Inc.
("NPPN"), our clients have access to regional and national preferred provider
organization ("PPO") networks that offer discounts on provider services. NPPN
affiliate networks include over 450,000 physician offices, 4,000 hospitals, and
50,000 ancillary care provider locations in all 50 states and the District of
Columbia. NPPN's clients include all types of payors, including insurance
carriers, third party administrators, and self-funded benefit plans.

         Our subsidiary Montgomery Management Corporation is a managing general
underwriter that serves self-funded benefit plans. Montgomery Management offers
stop-loss coverage that provides self-funded plans with insurance for plan
expenses that exceed specified thresholds. Montgomery Management has the
authority to bind stop-loss insurance coverage for self-funded plans on behalf
of the insurance companies it represents.

         We have enhanced our medical cost management services with value-added
product offerings. In January 1999, an affiliate of Merck-Medco Managed Care
L.L.C., which manages prescription drugs, began providing pharmacy benefits for
our fully insured and self-funded benefit plan customers. In the second quarter
of 1999, we offered our customers access to the Lab Card(R) laboratory testing
program offered by LabONE, Inc. In September 1999, we entered into an agreement
with HealthCare Recoveries, Inc., a provider of subrogation and recovery
services, to make HealthCare Recoveries' services available to our customers.

         Our Analytics Information Management ("AIM") team specializes in
leading edge reporting tools for all types of health benefit plans, including
fully insured and self-funded plans. Our AIM professionals prepare reports for
health plans that capture information regarding the plans' health care cost
management, demographics, case management, provider services, diagnoses, and
procedures. We also provide data analysis services, benefit plan modeling, and
cost benefit analysis services. Payors can use this information to help design
plans that control costs and enhance benefits.

OUR CUSTOMERS

         We provide services for a wide range of health care benefit plans and
employee benefit programs, including self-funded benefit plans for employers,
associations, and Taft-Hartley trusts, and fully insured health plans offered by
managed care organizations, insurance companies, and other health care
organizations.

         SELF-FUNDED HEALTH PLANS AND EMPLOYEE BENEFIT PROGRAMS (LARGE GROUP
CUSTOMERS).

         We provide administration and medical cost management services for
self-funded health benefit plans, workers compensation programs, and
unemployment compensation programs. In 1999, we provided these services for
approximately 3,000 customers, including large corporations, government sector
employers, associations, and Taft-Hartley benefit plans, which are employee
benefit plans managed jointly by union and management representatives. Our
self-funded customers include the Oklahoma State and Education Employees Group
Insurance Board, the American Veterinary Medical Association Group Health and
Life Insurance Trust, the Hotel Employees and Restaurant Employees International
Union Welfare Fund, the State of South Carolina Dental Program, and Darden
Restaurants.

                                       3
<PAGE>
         In June 1998, we acquired a 50.1% interest in CENTRA HealthPlan LLC
("CENTRA"), and we acquired the remaining 49.9% interest in April 1999. CENTRA
is an administrator of self-funded health plans for over 90 groups, including
the State of Washington Health Care Authority and Inland Steel Corporation.

         FULLY INSURED BENEFIT PLANS (SMALL GROUP CUSTOMERS).

         We provide marketing, distribution, administration, and medical cost
management services for insurance companies and other organizations that offer
health benefit plans for individuals and small businesses. Our clients include
New England Financial Life Insurance Company, which accounted for 9.85% of our
1999 revenues, and affiliates of Ceres Group, Inc., which accounted for 10.6% of
our 1999 revenues.

         In January 1998, we began providing services for the individual
indemnity/preferred provider organization health insurance policies of Provident
Indemnity Life Insurance Company ("Provident Indemnity") and Provident American
Life and Health Insurance Company ("Provident American"). In 1999, this business
accounted for approximately 8.15% of our revenues. Effective January 1, 1999,
Central Reserve Life Insurance Company, the predecessor of Ceres Group, Inc.,
acquired Provident American. In February 1999, Provident Indemnity and its
parent company, Provident American Corporation (now known as HealthAxis, Inc.),
asserted a demand against us for claims in excess of $27 million. Effective in
March 1999, we settled this matter, as well as several claims that we had
asserted against Provident Indemnity and Provident American Corporation. The
impact of this settlement is reflected in our 1999 Financial Statements.

         In September 1999, we began providing marketing and administrative
services for United Benefit Life Insurance Company, a Ceres Group affiliate. In
October 1999, we entered into agreements to provide marketing and administrative
services for another Ceres Group affiliate, Continental General Insurance
Company.

         During 1998 and 1999, four of our carrier partners elected to exit the
small group market and cancel coverage. None of the canceled coverage was
transitioned as a block to another carrier. In aggregate, the canceled coverage
accounted for 6.9% of our 1999 revenues. Substantially all coverage under the
canceled policies is expected to terminate by December 31, 2000.

         Effective June 30, 1999, we terminated our administrative services
agreement with SunStar Health Plan, Inc. and our SunStar marketing agreement was
also canceled. This business accounted for approximately 7.0% of our revenue for
the first six months of 1999.

         We continue to experience higher lapses than new sales in the business
written with our fully insured payors. Several factors have contributed to this
trend. Escalating medical costs have resulted in less competitive pricing for
managed indemnity products. In recent years there has been a nationwide increase
in the frequency with which employer groups change benefit plans, due in part to
rapid changes in benefit designs offered, higher first-year commissions for
agents, and guaranteed issue legislation and other new laws that make it easier
for employer groups to switch plans without penalty. As a result of these and
other factors, carriers and managed care payors are less committed to the small
group market, and the industry has consolidated. We are not certain when, if
ever, these trends will be reversed.

         Although we continue to work with our fully insured payors to introduce
additional cost control mechanisms, we cannot predict whether these payors will
be able to manage their medical loss ratios successfully and thus offer
competitive pricing for their products. We also cannot predict whether we will
be able to form new alliances with health care payors that are committed to the
small group market for the long term. The results of our initiatives in these
areas may affect our ability to maintain and grow fully insured business in the
future.

         Typically, our fully insured payors sign contracts with us that are
cancelable by either party without penalty upon advance written notice of
between 90 days and one year. The loss of one or more of our key fully insured
blocks of business could have a material adverse effect on us.

                                       4
<PAGE>
OUR HISTORY

         Our principal operating subsidiary, HealthPlan Services, Inc., was
founded in 1970 by James K. Murray, Jr., our current Chairman of the Board,
President, and Chief Executive Officer, Charles H. Guy, Jr., and Trevor G.
Smith. The Dun & Bradstreet Corporation purchased the business in 1978 and
operated it as a division. In 1994, the three founders and other investors
incorporated HealthPlan Services Corporation in Delaware and purchased the
business from Dun & Bradstreet. On May 19, 1995, we completed an initial public
offering of 4,025,000 shares of Common Stock.

INTEGRATION

         In 1998, we began integration of our newly acquired CENTRA HealthPlan
LLC and NPPN businesses, including integration of technology platforms
associated with the CENTRA acquisition, and closure of the Irving, Texas and
Houston, Texas CENTRA offices. We completed the NPPN system integration in the
first quarter of 1999 and substantially completed integration of the CENTRA
system in the third quarter of 1999. We continue to explore opportunities to
increase efficiency through consolidation of operations. In the fourth quarter
of 1999, we commenced the closing of our San Bernardino, California and
Richardson, Texas offices and implemented a reduction in force at our Duncan,
Oklahoma and St. Louis, Missouri locations.

INFORMATION TECHNOLOGY

         Our primary data processing facilities are located in Tampa, Florida,
Columbus, Ohio, and El Monte, California. We operate in a three-tiered
architectural environment. A large IBM mainframe supports substantially all of
the transactions processed by us. In 1999, we completed our initiative to
consolidate our operations into a common technology platform and eliminate
redundant computer facilities as part of our ongoing integration of acquired
businesses.

         See Item 7, "Management's Discussion and Analysis of Financial
Condition and Results of Operations," for a discussion of our Year 2000
Compliance Plan.

GOVERNMENT REGULATION

         We are subject to regulation under the health care, insurance laws, and
other laws of all 50 states, the District of Columbia, and Puerto Rico. Many
states require us or our employees to receive regulatory approval or licensure
to provide claims administration services. Provider networks also are regulated
in many states. We are dependent upon our continued good standing under
applicable licensing laws and regulations. These laws and regulations are
intended to protect plan members rather than stockholders and differ in content,
interpretation, and enforcement practices from state to state. Moreover, with
respect to many issues affecting us, there is a lack of guiding judicial or
administrative precedent. State regulators have relatively broad discretion to
interpret these laws when granting, renewing, or revoking licenses or approvals.
Regulators could construe some of these laws to prohibit or restrict practices
that have been significant factors in our operating procedure for many years. We
could risk major erosion and even "rebate" exposure if state regulators
determine that our practices are impermissible.

         The Employee Retirement Income Security Act of 1974, as amended
("ERISA"), governs the relationships between certain health benefit plans and
the fiduciaries of those plans. In general, ERISA is designed to protect the
ultimate beneficiaries of the plans from wrongdoing by the fiduciaries. ERISA
provides that a person is a fiduciary of a plan to the extent that such person
has discretionary authority in the administration of the plan or with respect to
the plan's assets. Each employer is a fiduciary of the plan it sponsors, but
there also can be other fiduciaries of a plan. ERISA imposes various express
obligations on fiduciaries. For example, a fiduciary must prevent its plan from
engaging in certain prohibited transactions with parties in interest or from
acting under an impermissible conflict of interest with a plan. Generally, a
party in interest with respect to a plan includes a fiduciary of the plan and
persons that provide services to the plan. The application of ERISA to our
operations is an evolving area of law and is subject to ongoing regulatory and
judicial interpretations of ERISA. Although we strive to minimize the
applicability of ERISA to our business and to ensure that our practices are not
inconsistent with ERISA, there can be no assurance that courts or the United
States Department of Labor will not in the future take positions contrary to our
current or future practices. Any such contrary positions could require changes
to our business practices (as well as industry practices generally) or

                                       5
<PAGE>
result in liabilities of the type referred to above. Similarly, there can be no
assurance that future statutory changes to ERISA will not significantly affect
us and our industry.

COMPETITION

         We face competition and potential competition from traditional
indemnity insurance carriers, Blue Cross/Blue Shield organizations, managed care
organizations, third party administrators, PPOs, transaction processing
companies, and health care information companies. We compete principally on the
basis of the price and quality of services. Many large insurers and managed care
companies offer individual small group products through captive agents and do
not outsource any administrative services in connection with such products. We
compete for large group clients with several hundred local and regional third
party administrators. In addition, many large insurers have actively sought the
claims administration business of self-funded programs and have begun to offer
services similar to the services we offer. Many of our competitors and potential
competitors are considerably larger and have significantly greater resources
than we do.

EXECUTIVE OFFICERS OF HEALTHPLAN SERVICES

         Set forth below is information regarding our executive officers.
Executive officers are appointed by the Board and serve at the pleasure of the
Board.
<TABLE>
<CAPTION>
       NAME AND AGE                                 OCCUPATION/BACKGROUND
       ------------                                 ---------------------
        <S>                                          <C>
     James K. Murray, Jr. - 64                 Chairman of the Board and Chief Executive Officer of HealthPlan Services
                                               since January 1998, President since January 2000, and a director since
                                               October 1994. Mr. Murray was President and Chief Executive Officer of
                                               HealthPlan Services from December 1994 to December 1997.  Mr. Murray
                                               held the position of Corporate Senior Vice President of The Dun &
                                               Bradstreet Corporation from March 1990 until his retirement from Dun &
                                               Bradstreet in December 1993.  Mr. Murray also served as Chairman of the
                                               Board of the Reuben H. Donnelly Corp., a publisher of telephone yellow
                                               pages, from August 1991 to December 1993.  Mr. Murray co-founded the
                                               predecessor to HealthPlan Services in 1970.

     Jeffery W. Bak - 34                       Executive Vice President - Small Group Sales and Operations of
                                               HealthPlan Services since June 1999.  Mr. Bak joined HealthPlan
                                               Services in January 1995 and served as Vice President - Sales from
                                               January 1995 to December 1996, Senior Vice President - Sales  from
                                               January 1997 to December 1998, and Executive Vice President - Sales,
                                               Marketing, and Business Development from January 1999 to May 1999.
                                               From November 1992 to December 1994, Mr. Bak was a reinsurance
                                               broker with Peglar & Associates in Stamford, Connecticut.

     Phillip S. Dingle - 38                    Executive Vice President and Chief Financial Officer of HealthPlan
                                               Services since January 1999.  From August 1996 to December 1998,
                                               Mr. Dingle was Senior Vice President and Chief Counsel of HealthPlan
                                               Services.  Prior to August 1996, Mr. Dingle was a partner with the
                                               law firm of Hill, Ward & Henderson in Tampa, Florida, having joined
                                               the firm in May 1990, specializing in commercial trial law and
                                               general business matters.

     George E. Lucco - 52                      Executive Vice President - Large Group Operations of HealthPlan
                                               Services since October 1994.  Mr. Lucco joined HealthPlan Services
                                               in 1982 and has served as an Executive Vice President with various
                                               operational and management responsibilities since 1989.
</TABLE>
                                       6
<PAGE>
<TABLE>
<CAPTION>
       NAME AND AGE                                 OCCUPATION/BACKGROUND
       ------------                                 ---------------------
        <S>                                          <C>
     Jeffrey L. Markle - 51                    Executive Vice President - Medical Cost Management of HealthPlan
                                               Services since July 1999.  From June 1998 to June 1999, Mr. Markle
                                               was Senior Vice President - Medical Loss Management of HealthPlan
                                               Services. From 1996 to 1998, Mr. Markle was Vice President of the US
                                               Group Operations for Swiss Re Life & Health, a reinsurance company
                                               in Toronto.  From 1994 to 1996, he was Vice President and General
                                               Manager of the Canadian Operations of Olsten Kimberly Quality Care,
                                               a home healthcare company.  From 1991 to 1993, he was Chief
                                               Operating Officer of Medisys Health Group, Inc., a preventive health
                                               care company in Canada, and from 1989 to 1991 he was President and
                                               Chief Executive Officer of Laurentian Health Services.
</TABLE>
EMPLOYEES

         We had approximately 2,920 employees on March 31, 2000. Except for some
of the employees of American Benefit Plan Administrators, Inc., a subsidiary
that administers Taft-Hartley plans, our labor force is not unionized. We
believe that our relationship with our employees is good.

TRADEMARKS

         We utilize various service marks, trademarks, and trade names in
connection with our products and services, most of which are the property of our
customers. Although we consider our service marks, trademarks, and trade names
important in the operation of our business, our business is not dependent on any
individual service mark, trademark, or trade name.

UICI TRANSACTION

         As of October 5, 1999, we entered into a merger agreement with UICI, a
diversified financial services company. On December 9, 1999, UICI announced a
significant loss in its credit card operations, and the merger was delayed. On
February 18, 2000, we entered into an amended merger agreement for UICI to
acquire HealthPlan Services in exchange for convertible preferred securities. On
April 13, 2000, we terminated the transaction by mutual agreement with UICI, as
a result of the failure to obtain required lender consents. In connection with
this termination, we have entered into an agreement with our lenders to amend
the terms of our credit facility. See "Liqudity and Capital Resources" in
Item 7.

ITEM 2.  PROPERTIES

         We conduct our operations from our headquarters in Tampa, Florida. Our
central data processing facilities are located in Tampa, Florida, Columbus,
Ohio, and El Monte, California. We lease these facilities, as well as all of our
other facilities. We believe that our facilities are adequate for our present
and anticipated business requirements.

ITEM 3.  LEGAL PROCEEDINGS

         In the ordinary course of business, we may be a party to a variety of
legal actions that affect any business, including employment and employment
discrimination-related suits, employee benefit claims, breach of contract
actions, and tort claims. In addition, we could be subject to a variety of legal
actions due to the nature of our business, including disputes alleging errors in
claims administration, underwriting, or premium billing. We currently have
insurance coverage for some of these potential liabilities. Other potential
liabilities may not be covered by insurance, insurers may dispute coverage, or
the amount of insurance may not cover the damages awarded. In the opinion of
management, although the outcome of current claims against us is uncertain, in
the aggregate they are not likely to have a material adverse effect on our
business, financial condition, or results of operations.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

         No matters were submitted to a vote of our security holders during the
fourth quarter of 1999.

                                       7
<PAGE>
                                     PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

         Our Common Stock is traded on the New York Stock Exchange under the
symbol HPS. The following table sets forth the high and low sales prices of our
Common Stock for each quarter during 1998 and 1999, as reported by the New York
Stock Exchange for the periods indicated.

         1999                           HIGH                LOW
         ----                           ----                ---

         Fourth quarter.................$ 7.750             $3.00
         Third quarter..................$ 7.875             $5.6875
         Second quarter.................$10.1875            $6.1875
         First quarter..................$11.500             $6.8125

         1998                           HIGH                LOW
         ----                           ----                ---

         Fourth quarter.................$11.50              $ 8.1875
         Third quarter..................$18.875             $ 8.00
         Second quarter.................$26.750             $17.375
         First quarter..................$26.625             $20.250


         There were 407 holders of record of our Common Stock as of February 9,
2000. We believe that there is a greater number of beneficial owners that hold
our Common Stock in a street name. We paid quarterly dividends on our Common
Stock of 12.5 cents per share (or 50 cents per share on an annualized basis) for
the first quarter of 1998, and 13.75 cents per share (or 55 cents per share on
an annualized basis) for the second, third, and fourth quarters of 1998 and the
first, second, and third quarters of 1999. Pursuant to our May 1998 Credit
Agreement with our lenders, as amended, we have agreed to refrain from future
dividend payments.

                                       8
<PAGE>
ITEM 6.  SELECTED FINANCIAL DATA

                      SELECTED CONSOLIDATED FINANCIAL DATA
                      (IN THOUSANDS, EXCEPT PER SHARE DATA)

         We have derived the following selected historical financial data from
our audited consolidated financial statements at December 31, 1999 and 1998 and
for the years ended December 31, 1999, 1998, and 1997, which are included in
this Form 10-K, and from our audited financial statements at December 31, 1997,
1996, and 1995 and for the years ended December 31, 1996 and 1995, which are not
included herein. The report of PricewaterhouseCoopers LLP, our independent
accountants, on our consolidated financial statements at December 31, 1999 and
1998 and for the years ended December 31, 1999, 1998, and 1997 appears elsewhere
in this Form 10-K. Our selected historical financial data should be read in
conjunction with the related financial statements and notes thereto appearing
elsewhere in this Form 10-K.
<TABLE>
<CAPTION>
                                                                           Year Ended December 31,
                                                ------------------------------------------------------------------------------
                                                     1999             1998           1997            1996           1995
                                                     ----             ----           ----            ----           ----
STATEMENT OF INCOME DATA:
<S>                                                   <C>             <C>            <C>             <C>            <C>
Revenues         . . . . . . . . . . . . . . .        $277,424        $289,247       $281,644        $191,493       $ 98,187
Expenses:
Agent commissions        . . . . . . . . . . .          55,923          68,449         65,674          48,507         36,100
Other operating expenses       . . . . . . . .         202,220         200,710        170,556         114,078         40,406
Restructure charge       . . . . . . . . . . .           3,856           2,052          1,374           1,425              -
Integration expense      . . . . . . . . . . .             310           4,171          4,885           7,804              -
Other expense        . . . . . . . . . . . . .             298           1,811            316          17,207          1,664
Gain on sale of investments, net   . . . . . .         (4,630)        (33,240)              -               -              -
Equity in loss of joint ventures   . . . . . .             208          11,849          2,850               -              -
Depreciation and amortization    . . . . . . .          16,747          15,800         15,917          10,548          4,386
                                                        ------          ------         ------          ------          -----
Income (loss) from operations      . . . . . .           2,492          17,645         20,072         (8,076)         15,631
Net income (loss)      . . . . . . . . . . . .           $ 104          $9,698       $ 10,796        $(6,716)        $ 9,535
Dividends on redeemable
  preferred stock    . . . . . . . . . . . . .               -               -              -               -            285
                                                        ------          ------         ------          ------          -----
Net income (loss) attributable
  to Common Stock        . . . . . . . . . . .           $ 104          $9,698       $ 10,796        $(6,716)        $ 9,250
                                                        ------          ------         ------          ------          -----

Basic net income (loss) per share  . . . . . .          $ 0.01          $ 0.68         $ 0.72        $ (0.47)         $ 0.82

Pro forma net income per share (1)   . . . .                                                                          $ 0.71
Diluted net income per share     . . . . . . .          $ 0.01          $ 0.67         $ 0.71             n/a         $ 0.84
Dividends declared per share
  of common stock        . . . . . . . . . . .          $ 0.41          $ 0.54         $ 0.38               -              -
Average common shares outstanding
   Basic       . . . . . . . . . . . . . . . .          13,742          14,353         15,004          14,181         11,316
   Pro forma (1)     . . . . . . . . . . . . .                                                                        13,414
   Diluted     . . . . . . . . . . . . . . . .          13,922          14,584         15,164             n/a         11,380
<CAPTION>
                                                                                December 31,
                                                     1999             1998           1997            1996           1995
                                                     ----             ----           ----            ----           ----
<S>                                                 <C>             <C>            <C>             <C>              <C>
Working capital (deficit)      . . . . . . . .      $  (44,329)      $ (36,813)     $ (29,842)      $ (26,929)       $ 23,013
Total assets       . . . . . . . . . . . . . .         260,425         276,805        243,324         244,701        112,667
Total debt       . . . . . . . . . . . . . . .          95,837          97,323         43,694          62,298          1,282
Common stockholders' equity      . . . . . . .          86,281          91,652        116,566         108,783         80,966
</TABLE>
(1)      Gives effect to the recapitalization of all 19,000,000 shares of
         Preferred Stock (plus the right to receive dividends accrued thereon),
         which were exchanged for 1,397,857 shares of our Common Stock
         contemporaneously with the consummation of our initial public offering
         on May 19, 1995, for all periods presented.

                                       9
<PAGE>
ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

INTRODUCTION

         The following is a discussion of changes in the consolidated results of
our operations for the years ended December 31, 1999, 1998, and 1997.

         We are a leading managed health care services company, providing
marketing, distribution, administration, and medical cost management services
for health care plans and other benefit programs. We function solely as a
service provider generating fee-based income and do not assume any underwriting
risk.

RESULTS OF OPERATIONS

         The following table sets forth, for the periods indicated, the
percentages which certain items of income and expense bear to our revenue for
such periods.
<TABLE>
<CAPTION>
                                                                        FOR THE YEAR ENDED DECEMBER 31,
                                                                        -------------------------------
                                                                1999                 1998                 1997
                                                           ----------------     ----------------    -----------------

<S>                                                                <C>                  <C>                  <C>
Total revenues          . . . . . . . . . . . . . . . . .          100.0 %              100.0 %              100.0 %
                                                                   -------              -------              -------
Expenses:
  Agent commissions           . . . . . . . . . . . . . .           20.2 %               23.7 %               23.3 %
  Personnel         . . . . . . . . . . . . . . . . . . .           41.4 %               42.6 %               40.2 %
  General and administrative        . . . . . . . . . . .           28.9 %               24.8 %               19.5 %
  Restructure charge        . . . . . . . . . . . . . . .            1.4 %                0.7 %                0.5 %
  Integration       . . . . . . . . . . . . . . . . . . .            0.1 %                1.4 %                1.7 %
  Other expenses        . . . . . . . . . . . . . . . . .            0.1 %                0.6 %                0.1 %
  Gain on sale of investments, net        . . . . . . . .           (1.7)%              (11.5)%                  -
  Depreciation and amortization         . . . . . . . . .            6.0 %                5.5 %                5.7 %
  Interest expense      . . . . . . . . . . . . . . . . .            2.8 %                2.4 %                1.5 %
  Interest income       . . . . . . . . . . . . . . . . .           (0.2)%               (0.4)%               (0.6)%
  Equity in loss of joint ventures      . . . . . . . . .            0.1 %                4.1 %                1.0 %
                                                                   -------              -------              -------
         Total expenses         . . . . . . . . . . . . .           99.1 %               93.9 %               92.9 %
                                                                   -------              -------              -------
Income before provision for income
     taxes and minority interest        . . . . . . . . .            0.9 %                6.1 %                7.1 %

Provision for income taxes        . . . . . . . . . . . .            0.8 %                3.0 %                3.3 %
                                                                   -------              -------              -------

Income before minority interest       . . . . . . . . . .            0.1 %                3.1 %                3.8 %
Minority interest       . . . . . . . . . . . . . . . . .            0.1 %               (0.3)%                  -
                                                                   -------              -------              -------

Net income          . . . . . . . . . . . . . . . . . . .            0.0 %                3.4 %                3.8 %
                                                                   =======              =======              =======
</TABLE>
                                       10
<PAGE>
YEAR ENDED DECEMBER 31, 1999 COMPARED TO YEAR ENDED DECEMBER 31, 1998

         Revenues for the year ended December 31, 1999 decreased $11.8 million,
or 4.1%, to $277.4 million from $289.2 million in 1998. New revenues of $13.2
million and $5.9 million recognized as a result of the CENTRA and NPPN
acquisitions, respectively, were offset by a decrease of $29.5 million in
revenues from fully insured customers, primarily related to the transition of a
block of indemnity/preferred provider organization business from The Travelers
Insurance Company and United HealthCare Corporation to Seaboard Life Insurance
Company (USA) products and a decrease in revenues from the block of business
assumed from TMG Life Insurance Company in 1997. This reduction in fully insured
revenues was partially offset by revenues from new carrier relationships. Other
revenue decreases of $4.1 million were realized from self-funded customers,
primarily related to the loss of twelve customers. We recognized an increase in
NPPN revenues of $2.8 million for the period of June through December 1999, as
compared to the same seven-month period in 1998.

         Agent commission expense for the year ended December 31, 1999 decreased
$12.5 million, or 18.3%, to $55.9 million from $68.4 million for the same period
in 1998. This decrease is consistent with the decrease in fully insured revenues
for the period indicated, as described above.

         Personnel expense for the year ended December 31, 1999 decreased $8.6
million, or 7.0%, to $114.7 million from $123.3 million in 1998. We incurred
$6.6 million of personnel expense associated with the consolidation of CENTRA
and NPPN. These consolidation expenses were offset by reduced salaries resulting
from a reduction of 485 employees in our workforce and reduction in the use of
overtime and temporary help, and the outsourcing of our care management services
for CENTRA to Sykes HealthPlan Services, Inc. ("SHPS"). These services are now
included as professional services within general and administrative expense.

         General and administrative expense for the year ended December 31, 1999
increased $8.5 million, or 11.8%, to $80.3 million from $71.8 million for the
year ended December 31, 1998. This increase was primarily attributable to $8.9
million of general and administrative expense associated with the consolidation
of CENTRA's and NPPN's financial results, an increase of $1.9 million in CENTRA
professional services due to the outsourcing of its care management services to
SHPS beginning in the fourth quarter of 1998, and a charge of $5.7 million in
pretax expense primarily related to claims asserted by four former customers and
seven insurance brokers (see Note 10 to the financial statements appearing
elsewhere in this Form 10-K). This increase was partially offset by reductions
in rent due to office closings and reductions in telephone, postage, printing,
and charges to the reserve for doubtful accounts.

         During 1999, we recorded a total of $3.8 million in restructuring costs
for office closure and employee terminations. In the second quarter of 1999, we
incurred $0.9 million of restructuring costs reflecting employee terminations
associated with reductions in our fully insured workforce in Tampa, Florida. We
terminated 63 employees in management, claims administration, and information
systems. In December 1999, we recorded a restructure charge of $2.9 million
relating to the closing of our self-funded offices in Richardson, Texas and San
Bernardino, California, and additional reductions in the self-funded workforces
in Duncan, Oklahoma and St. Louis, Missouri. We terminated a total of 133
employees in management, claims administration, and information systems.

         We recorded $2.1 million in restructuring costs during the year ended
December 31, 1998. These costs reflected employee terminations, lease
terminations, and the abandonment of property and equipment associated with
closing our Framingham, Massachusetts, Chicago, Illinois, and Atlanta, Georgia
offices.

         Other expense of $1.8 million for the year ended December 31, 1998
reflects costs of $1.4 million associated with the write-off of customer
balances due to a billing system conversion and uncollectability of accounts
among our self-funded customers, and costs of $0.4 million related to the
start-up of new carrier business.

         During 1999, we entered into an agreement to sell certain shares of
HealthAxis.com, Inc. stock, resulting in a pretax gain of $4.6 million. During
the year ended December 31, 1998, we sold 370,711 of our shares of Caredata.com,
Inc. stock and all 200,000 of our shares of Health Risk Management, Inc. stock,
resulting in pretax gains of $5.2 million and $0.2 million, respectively. On
September 11, 1998, we sold our 50% interest in SHPS to Sykes Enterprises,
Incorporated for $30.6 million and recognized a pretax gain on the sale of SHPS
of $27.9 million.

                                       11
<PAGE>
         Depreciation and amortization expense for the year ended December 31,
1999 increased $0.9 million, or 5.7%, to $16.7 million from $15.8 million for
the year ended December 31, 1998. This increase related primarily to
amortization of goodwill on our CENTRA and NPPN acquisitions.

         Interest expense for the year ended December 31, 1999 increased to $7.8
million from $6.9 million in 1998. This increase resulted primarily from
increased debt borrowed in 1998 to fund our acquisitions of CENTRA and NPPN, and
to fund repurchases of our Common Stock in 1998 and 1999. During 1998 and 1999,
we purchased 1,276,700 and 242,700 shares, respectively, of our stock for a
collective purchase price of $30.0 million, all of which was borrowed pursuant
to our credit facility.

         We recorded our 50% share of the $23.6 million loss incurred by SHPS
for the six months ended June 30, 1998. The loss was principally the result of a
charge for the write-off of purchased research and development associated with
acquisitions by SHPS. We sold our interest in SHPS in September 1998.


YEAR ENDED DECEMBER 31, 1998 COMPARED TO YEAR ENDED DECEMBER 31, 1997

         Revenues for the year ended December 31, 1998 increased $7.6 million,
or 2.7%, to $289.2 million from $281.6 million in 1997. New revenues of $20.3
million and $10.0 million recognized as a result of the CENTRA and NPPN
acquisitions, respectively, were offset by a decrease in revenues from fully
insured customers ($3.2 million), primarily related to the transition of the
United HealthCare and Travelers block of indemnity/preferred provider
organization business to Seaboard Life Insurance Company products. This
reduction in fully insured revenues was partially offset by $26.1 million in
revenues from the Provident Indemnity and Provident American block of business.
Other revenue decreases were realized from self-funded customers ($16.7
million), primarily related to the sale of the contracts of Diversified Group
Brokerage, Inc., in 1997, along with the loss of three large customers in 1998,
and from alliance customers ($3.5 million), primarily related to us exiting the
Kentucky alliance in 1997.

         Agent commission expense for the year ended December 31, 1998 increased
$2.7 million, or 4.1%, to $68.4 million from $65.7 million in 1997. This
increase is consistent with the increase in operating revenues for the period
indicated.

         Personnel expense for the year ended December 31, 1998 increased $10.2
million, or 9.0%, to $123.3 million from $113.1 million in 1997. This increase
resulted primarily from $16.0 million of personnel expense associated with the
consolidation of CENTRA and NPPN. This increase was offset by reduced salaries
resulting from a reduction of approximately 435 employees in our workforce and
the outsourcing of care management services to SHPS. These services are now
included as general and administrative expense. Our personnel expense as a
percentage of total revenues was 42.6% for the year ended December 31, 1998
compared to 40.2% in 1997.

         General and administrative expense for the year ended December 31, 1998
increased $16.9 million, or 30.8%, to $71.8 million from $54.9 million in 1997.
This increase was primarily attributable to $12.5 million of general and
administrative expense associated with the consolidation of CENTRA's and NPPN's
financial results along with $6.7 million of costs associated with the
outsourcing of our care management services to SHPS. Our general and
administrative expense as a percentage of total revenue increased to 24.8% for
the year ended December 31, 1998 from 19.5% in 1997 primarily due to the
outsourcing of our care management services to SHPS.

         We recorded $2.1 million in restructuring costs during the year ended
December 31, 1998. These costs reflect employee terminations, lease
terminations, and the abandonment of property and equipment associated with
closing our Framingham, Massachusetts, Chicago, Illinois, and Atlanta, Georgia
offices. There were 47, 43, and 48 employees terminated in the Framingham,
Chicago, and Atlanta offices, respectively. These employees worked in
management, claims administration, and information systems. In 1997, we recorded
a charge of $1.4 million to reflect the cost of exiting our Framingham,
Massachusetts office. This charge reflected the cost of terminating employees
and abandoning property and equipment. Our restructure plan included the
elimination of approximately 150 jobs in management, administration, and
information systems. The administration and claims services historically
performed in Framingham were assumed in our Tampa, Florida and Merrimack, New
Hampshire offices.

                                       12
<PAGE>
         Integration expense during the year ended December 31, 1998 was $4.2
million. These costs included $2.1 million in converting the data center and
three claims platforms for CENTRA and $1.9 million in converting the information
systems from our Framingham, Massachusetts office to the Tampa office.
Integration expense for the year ended December 31, 1997 was $4.9 million. Of
this expense, $3.2 million related to the integration of information systems
used by the TMG block of business, Consolidated Group, Inc. and an affiliated
company, and Harrington Services Corporation, while $1.7 million represented
other costs associated with transferring functions from certain offices, the
consolidation of treasury functions, and employee relocations.

         Other expense of $1.8 million for the year ended December 31, 1998
reflects costs of $1.4 million associated with the write-off of customer
balances due to a billing system conversion and uncollectability of accounts
among our self-funded customers, and costs of $0.4 million related to the
start-up of the Provident Indemnity and Provident American block of business.

         During the year ended December 31, 1998, we sold 370,711 of our shares
of Caredata.com Inc.'s stock and all 200,000 of our shares of Health Risk
Management stock, resulting in gains of $5.2 million and $0.2 million,
respectively. On September 11, 1998, we sold our 50% interest in SHPS to Sykes
Enterprises for $30.6 million and recognized a gain on the sale of SHPS of $27.9
million.

         Depreciation and amortization expense for the year ended December 31,
1998 decreased $0.1 million, or 0.6%, to $15.8 million from $15.9 million in
1997. Some of our furniture and fixtures became fully amortized in 1997.
Additionally, we wrote off internally developed software related to our exiting
the Kentucky alliance in 1997. These reductions were partially offset by
amortization of goodwill on our CENTRA and NPPN acquisitions.

         Net interest expense for the year ended December 31, 1998 increased to
$5.6 million from $2.5 million in 1997. This increase resulted primarily from
our acquisitions of CENTRA and NPPN, along with our share repurchase program.
During 1998, we purchased 1,276,700 shares of our stock for a collective
purchase price of $28.1 million, all of which was borrowed pursuant to our
credit facility.

         We recorded our 50% share of the loss incurred by SHPS through the date
of its disposition, which was $11.8 million on a pre-tax basis. This loss
principally resulted from a charge for the write-off of purchased research and
development associated with acquisitions by SHPS.

YEAR 2000 COMPLIANCE

INTRODUCTION

         The "Year 2000 Problem" arose because many existing computer programs
use only the last two digits to refer to a year. Therefore, these computer
programs do not properly recognize a year that begins with "20" instead of the
familiar "19." If not corrected, many computer applications could fail or create
erroneous results. The problems created by using abbreviated dates appear in
hardware (such as microchips), operating systems, and other software programs.
We implemented our Year 2000 ("Y2K") compliance project to prepare our business
for the Year 2000. We define Y2K "compliance" to mean that the computer code
will process all defined future dates properly and give accurate results.

PLAN TO ADDRESS YEAR 2000 COMPLIANCE

         We conducted a review of our computer systems and capabilities and
created a three-pronged program for addressing issues related to the Y2K. This
program includes the purchase and implementation of software packages from
vendors, an upgrade of vendor packages to Y2K compliant versions, and the
internal development and implementation of new software applications to increase
the capabilities of our systems for the future.

         We began implementing this plan in 1996 with an upgrade of the
mainframe operating system. We purchased and replaced our accounting and
financial system and workers compensation system and wrote and implemented a new
system for the unemployment compensation business. We received from the vendor
and implemented, for all current

                                       13
<PAGE>
accounts, the latest version of its claims processing software, which is Y2K
compliant. We also upgraded our billing and administrative system to be Y2K
compliant.

         We requested Y2K compliance information from our significant customers
and vendors, including landlords and other third parties that are responsible
for non-information technology systems such as security and environmental
controls. In particular, we asked each vendor and customer for information
regarding (a) the status of the vendor's or customer's Y2K readiness initiative,
and (b) information regarding any expected changes in the vendor's or customer's
data interface with us.

         A team of our information system professionals coordinated our Y2K
compliance efforts and tested any new interfaces with vendors and customers. To
date, we have not experienced disruptions in any of our computer systems. Our
team of information system professionals will continue to monitor our computer
systems until we have completed data exchanges with vendors and customers.
Although we do not expect that any disruptions that might occur from such data
exchanges would materially disrupt our computer systems, we cannot guarantee
that they would have no material effect.

COST OF PROJECT

         Between January 1, 1996 and December 31, 1999, we spent $11.6 million
for Y2K compliance systems and upgrades. These costs include the expense of
replacing any existing systems with Y2K compliant systems, even in cases where
the system would have been replaced or upgraded regardless of Y2K requirements.
We expect to spend less than $0.5 million during the first quarter of 2000 in
both capital and modification costs to complete our Y2K program.

LIQUIDITY AND CAPITAL RESOURCES

         Under our May 1, 1998 Amended and Restated Credit Agreement, as
amended, we maintain a line of credit of $115.0 million (the "Line of Credit")
with availability equal to a multiple of trailing earnings before interest
expense, income taxes, and depreciation and amortization expense (with certain
adjustments called for in the credit agreement). This multiple is set at 3.25
through June 30, 2001, and steps down thereafter to 2.75 during the remaining
term of the facility. First Union National Bank of North Carolina serves as
"agency bank," and NationsBank, N.A. serves as co-agent, with respect to this
facility. The credit facility contains provisions which include the maintenance
of certain minimum financial ratios, limitations on merger and acquisition
activity, limitations on capital expenditures, limitations on dividends and
distributions, and limitations on investment activity. Our borrowing under the
Line of Credit includes interest ranging from LIBOR plus 250 basis points to New
York prime plus 150 basis points. Current rates on LIBOR drawings on the Line of
Credit at December 31, 1999 were 8.0%. The Line of Credit carries a commitment
fee ranging from 0.175% to 0.25% of the unused portion and is secured by the
stock of our subsidiaries. The outstanding draw was $90.0 million at December
31, 1999, and the maximum amount available was $90.0 million.

         We did not meet certain financial performance requirements under the
credit facility for the third and fourth quarters of 1999. We entered into an
amendment and waiver (the "Waiver Agreement") with the lenders under the credit
facility under which the lenders waived default with respect to these
requirements, provided that: (a) we met certain minimum performance objectives;
(b) the proposed acquisition of us by UICI was consummated on or prior to
February 10, 2000; (c) the Agreement and Plan of Merger between us and UICI
("the Merger Agreement") did not otherwise terminate prior to closing of the
proposed acquisition; and (d) we refrained from issuing dividends and observed
certain limits on our investments and capital expenditures. The amendment and
waiver also reduced the amount available under the Line of Credit from $175.0
million to $115.0 million. Our proposed acquisition had not been completed by
February 10, 2000, and on February 10, 2000, we entered into a nonwaiver and
standstill agreement (the "Standstill Agreement") with the lenders under the
credit facility. Pursuant to the Standstill Agreement, the lenders agreed to
defer their rights or remedies related to our failure to meet certain financial
performance requirements under the credit facility for a period of thirty days
from the execution of the amended merger agreement (February 18, 2000) between
us and UICI. Additionally, in accordance with the Standstill Agreement: (a) we
executed and delivered to the agency bank a supplement to the pledge agreement
pledging 100% of the capital stock of HealthAxis.com; (b) we agreed to a change
in the applicable margins on borrowings on LIBOR and

                                       14
<PAGE>
New York prime drawings, to 250 and 150 basis points, respectively; and (c) we
may not exceed our borrowings on the date of the Standstill Agreement plus the
amount available under our swingline credit agreement of $5.0 million with the
agency bank. On March 17, 2000, the Standstill Agreement was extended to April
15, 2000.

         On April 14, 2000, after agreeing to terminate the UICI transaction, we
entered into an extension of the Standstill Agreement pursuant to which
HealthPlan Services and the lenders agreed to amend certain terms of the May 1,
1998 credit agreement, with documentation to be formalized by May 31, 2000. The
agreement provides for a $90 million term loan including up to $73.7 million
maximum borrowings and remaining amounts available for letters of credit. The
agreement requires repayment of $250,000 of principal per month for a
three-month period commencing May 31, 2000 and $500,000 each month thereafter
with additional repayments of $15 million on January 31 and July 31, 2001, with
a final payment in 2001. The agreement also provides for a $25 million revolving
credit facility and an August 31, 2001 final maturity. Interest rates vary from
base rate plus 1.5% to base rate plus 3.0%.

         The agreement requires initial payment of a fee of 1% of the maximum
amount of the facility plus certain administrative fees and annual commitment
fee of .25% for letters of credit and unused commitments.

         Under the agreed loan terms, we must maintain certain financial
covenants for revenue, EBITDA, is restricted in capital expenditures, and is
subject to prepayment with proceeds of certain future activities such as sale of
certain assets, public offerings, etc.

         Pursuant to our Line of Credit and prior to the fourth quarter of 1999,
we were permitted to pay a quarterly dividend of up to $0.1375 per share of our
capital stock (up to $0.55 per share on an annualized basis). During 1999, we
declared dividends totaling $5.7 million. These dividends were paid on April 20,
July 20, and October 19, 1999.

         Effective in March 1999, we acquired the remaining 20% of the capital
stock of Montgomery Management Corporation from Provident Indemnity for $1.5
million.

         During the second quarter of 1997, our Board of Directors authorized us
to use up to $20.0 million to support a share repurchase program. We began
implementing this share repurchase program in the first quarter of 1998. On May
12, 1998, the Board increased to $30.0 million its authorization to repurchase
shares under this program. During the second quarter of 1999, we completed this
share repurchase program. During 1999, we acquired an additional 242,700 shares
under this program at a cost of $1.9 million.

         On May 28, 1999, we agreed to pay NPPN's former owner net consideration
of approximately $6.6 million in settlement of the additional contingent
consideration relating to our 1998 acquisition of NPPN. Of this net
consideration, we paid approximately $2.6 million in 1999, with the remaining
$4.0 million plus interest to be paid evenly on the first and second
anniversaries of the settlement.

         On April 29, 1999, we paid CENTRA Benefit Services $4.4 million, which
represented a payment of $5.5 million for CENTRA Benefit Services' remaining
49.9% interest in CENTRA, offset by amounts due to us in connection with the
CENTRA acquisition.

         We spent $8.0 million for capital expenditures during the year ended
December 31, 1999.

         During 1999, we sold 1,415,000 of our shares of HealthAxis.com common
stock, resulting in a pretax gain of $4.6 million.

         Based upon current expectations, we believe that all consolidated
operating and financing activities for the next twelve months will be met from
internally generated cash flow from operations, available cash, or our revised
Line of Credit.

INFLATION

         We do not believe that inflation had a material effect on our results
of operations for the year ended December 31, 1999 or 1998. There can be no
assurance, however, that our business will not be affected by inflation in the
future.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

         We are exposed to certain market risks inherent in our financial
instruments. These instruments arise from transactions entered into in the
normal course of business and, in some cases, relate to our acquisitions of
related businesses. We are subject to interest rate risk on our existing Line of
Credit and any future financing requirements. Our fixed rate debt consists
primarily of outstanding balances on our notes issued to C G Insurance Services,
Inc., the former owner of CENTRA, and certain equipment notes, and our variable
rate debt relates to borrowings under our Line of Credit. See "Liquidity and
Capital Resources."

                                       15
<PAGE>
         The following table presents the future principal payment obligations
(in thousands) and weighted-average interest rates associated with our existing
long-term debt instruments, assuming our actual level of long-term indebtedness
of $95.8 million as of December 31, 1999:
<TABLE>
<CAPTION>
                                                2000             2001          2002        2003         2004       THEREAFTER
                                          ------------     ------------    ----------    --------    ---------    -------------
<S>                                            <C>              <C>            <C>         <C>            <C>              <C>
Liabilities
Long-term Debt Fixed Rate
   (weighted average interest
    rate of 6.19%)        . . . . . .   $        419   $          291  $        220     $ 4,182       $  202            $ 523

Variable Rate (weighted
   average interest rate
   of 6.94%)        . . . . . . . . .      3,250,000       86,750,000             -           -            -                -
</TABLE>
         Our primary market risk exposure relates to (i) the interest rate risk
on long-term and short-term borrowings, (ii) the impact of interest rate
movements on its ability to meet interest expense requirements and exceed
financial covenants, and (iii) the impact of interest rate movements on our
ability to obtain adequate financing to fund future acquisitions.

         We manage interest rate risk on our variable rate debt by using two
separate interest rate swap agreements. The agreements, which expire in
September and December 2001, effectively convert $40.0 million of variable rate
debt under the Line of Credit to fixed rate debt at a weighted average rate of
6.18%.

         A 1% increase in interest rates due to increased rates nationwide would
result in additional interest of approximately $0.5 million net of interest
saved on our interest rate swap agreements.

         While we cannot predict our ability to refinance existing debt or the
impact interest rate movements will have on our existing debt, our management
continues to evaluate our financial position on an ongoing basis.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

         The financial statements required by this item are listed in Item
14(a)(1) and are submitted at the end of this Annual Report on Form 10-K. We are
not required to file any supplementary data under this item.

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

         None.

                                    PART III

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

INFORMATION ABOUT DIRECTORS

         Set forth below is information about our directors. Directors are
elected at each annual stockholders meeting. Each director holds office until
the next annual meeting, unless prior to that time he or she resigns or is
removed from the Board. See Item 1 for information about our executive officers.

                                       16
<PAGE>
<TABLE>
<CAPTION>
NAME AND AGE                                 OCCUPATION/BACKGROUND
- ------------                                 ---------------------
<S>                                                  <C>
James K. Murray, Jr. - 64                    Chairman of the Board and Chief Executive Officer of HealthPlan Services
                                             since January 1998, President since January 2000, and a director since
                                             October 1994. Mr. Murray was President and Chief Executive Officer of
                                             HealthPlan Services from December 1994 to December 1997.  Mr. Murray held
                                             the position of Corporate Senior Vice President of The Dun & Bradstreet
                                             Corporation from March 1990 until his retirement from Dun & Bradstreet in
                                             December 1993.  Mr. Murray also served as Chairman of the Board of the
                                             Reuben H. Donnelly Corp., a publisher of telephone yellow pages, from
                                             August 1991 to December 1993.  Mr. Murray co-founded the predecessor to
                                             HealthPlan Services in 1970.

William L. Bennett - 50                      Director of HealthPlan Services since August 1994, Vice Chairman of the
                                             Board since January 1998, and Chairman of the Board from December 1994 to
                                             December 1997.  Until March 1995, Mr. Bennett served as Chairman and Chief
                                             Executive Officer of Noel Group, Inc., a publicly traded company that held
                                             controlling interests in small-to-medium size operating companies.
                                             Mr. Bennett is a director of Allegheny Energy, Inc., an electric utility
                                             holding company; and Sylvan, Inc., a company that produces mushroom spawn
                                             and fresh mushrooms.

Joseph A. Califano, Jr. - 68                 Director of HealthPlan Services since January 1995.  Since 1992,
                                             Mr. Califano has been Chairman and President of The National Center on
                                             Addiction and Substance Abuse at Columbia University.  He is a director of
                                             Automatic Data Processing, Inc.; Kmart Corporation; True North
                                             Communications Inc.; and Warnaco, Inc.  Mr. Califano is a governor of the
                                             New York Presbyterian Hospital and a trustee of The Century Foundation,
                                             The Urban Institute, and The American Ditchley Foundation.  Mr. Califano
                                             is Founding Chairman of the Institute for Social and Economic Policy in
                                             the Middle East at the Kennedy School of Government at Harvard
                                             University.  He is an Adjunct Professor of Public Health (Health Policy
                                             and Management) at Columbia University's Medical School (Department of
                                             Psychiatry) and School of Public Health and a member of the Institute of
                                             Medicine of the National Academy of Sciences.  Mr. Califano served as
                                             Secretary of the United States Department of Health, Education, and
                                             Welfare from 1977 to 1979.  He is a member of the Advisory Council of the
                                             American Foundation for AIDS Research.  He is the author of nine books and
                                             numerous articles.

Joseph S. DiMartino - 56                      Director of HealthPlan Services since March 1995.  Since January 1995,
                                              Mr. DiMartino has been Chairman of the Board of approximately 168 funds
                                              in the Dreyfus Family of Mutual Funds.  From 1982 to December 1994, he
                                              was President, a director, and until August 1994 Chief Operating Officer,
                                              of The Dreyfus Corporation, an investment advisor and manager of the
                                              Dreyfus Group of Mutual Funds.  He also was Chairman of the Board of
                                              Directors of Noel Group, Inc. from February 1995 to November 1997.  He is
                                              a director of The Muscular Dystrophy Association, Carlyle Industries,
                                              Inc., and Century Business Services, Inc.

</TABLE>
                                       17
<PAGE>
<TABLE>
<CAPTION>
NAME AND AGE                                 OCCUPATION/BACKGROUND
- ------------                                 ---------------------
<S>                                                  <C>
Vincent D. Farrell, Jr. - 53                 Director of HealthPlan Services since July 1997.  Since 1982, Mr. Farrell
                                             has been Managing Director and Chief Investment Officer for Spears,
                                             Benzak, Salomon & Farrell, a money management firm based in New York with
                                             $5 billion in assets under management.  Mr. Farrell also is a director of
                                             Swiss Army Brands Company, Inc., a consumer products company best known
                                             for its Swiss Army knives and watches.  Mr. Farrell is a frequent guest
                                             lecturer throughout the country for a number of large securities firms.

John R. Gunn - 57                            Director of HealthPlan Services since November 1994.  Since 1982, Mr. Gunn
                                             has served in various capacities for the Memorial Sloan-Kettering Cancer
                                             Center, a medical center and research institute, and is currently its
                                             Executive Vice President and Chief Operating Officer and a member of its
                                             Board of Managers.  Mr. Gunn is a director of the following not-for-profit
                                             entities:  Empire Blue Cross and Blue Shield, The Greater New York
                                             Hospital Association, the Devereaux Foundation, and the Hospital
                                             Association of New York State.

Nancy M. Kane, D.B.A. - 50                   Director of HealthPlan Services since November 1994.  Dr. Kane is an
                                             author, lecturer, and recognized expert in managed health care.  Since
                                             1980, she has been a member of the Harvard School of Public Health
                                             faculty, where she has served in the Department of Health Policy and
                                             Management.  Dr. Kane is a director of the Urban Medical Group, a
                                             not-for-profit medical group practice organization.

David Nierenberg - 46                        Director of HealthPlan Services since November 1994.  Since April 1995,
                                             Mr. Nierenberg has been President of Nierenberg Investment Management Co.,
                                             Inc., an investment management company.  Between 1986 and 1995,
                                             Mr. Nierenberg was a general partner of Trinity Ventures, Ltd., a venture
                                             capital company.  Mr. Nierenberg is a director of Southwest Washington
                                             Medical Center, a private not-for-profit hospital.

James G. Niven - 54                          Director of HealthPlan Services since November 1994.  Since 1996,
                                             Mr. Niven has been a Senior Vice President at Sotheby's, an international
                                             auction house.  Since 1982, he has been a general partner of Pioneer
                                             Associates, a venture capital investment company.  He also is a director
                                             of The Lynton Group, Inc., a company engaged in aircraft charter and
                                             maintenance; and Tatham Offshore, Inc., an independent energy company
                                             engaged in the development, exploration, and production of offshore oil
                                             and gas reserves.  Mr. Niven also is a member of the Board of Managers of
                                             Memorial Sloan-Kettering Cancer Center, a trustee and a director of the
                                             Neil A. McConnell Foundation, and a trustee of The Blenheim Foundation,
                                             the Museum of Modern Art, and the National Center for Learning
                                             Disabilities.
</TABLE>
                                       18
<PAGE>
<TABLE>
<CAPTION>
NAME AND AGE                                 OCCUPATION/BACKGROUND
- ------------                                 ---------------------
<S>                                                  <C>
Robert R. Parker - 67                        Director of HealthPlan Services since July 1998.  Mr. Parker served as
                                             President and Chief Operating Officer of HealthPlan Services from January
                                             1998 to January 2000, and as Executive Vice President and Chief Operating
                                             Officer - Large Group Business from July 1996 to December 1997.  Mr.
                                             Parker was Chairman and Chief Executive Officer of Harrington Services
                                             Corporation from 1986 to December 1997.  Harrington became a wholly owned
                                             subsidiary of HealthPlan Services in July 1996.

Marc I. Perkins - 54                          Director of HealthPlan Services since October 1997.  Since April 1999,
                                              Mr. Perkins has been President of Gunther International, a manufacturer
                                              of high speed inserting equipment.  Between October 1998 and March 1999,
                                              Mr. Perkins served as Vice Chairman and Chief Executive Officer of
                                              Gunther International.  From 1992 to December 1998, Mr. Perkins was
                                              President and Chief Executive Officer of Perkins Capital Advisers, Inc.
                                              and General Partner of Perkins Partners I, Ltd.  He has been a principal
                                              in PMK Securities and Research, Inc., a securities broker dealer, since
                                              February 1995.  He has appeared on CNBC and is a frequent lecturer at
                                              numerous organizations and universities.

Arthur F. Weinbach - 56                      Director of HealthPlan Services since February 1997.  Since 1998,
                                             Mr. Weinbach has been Chairman and Chief Executive Officer of Automatic
                                             Data Processing, Inc. ("ADP").  From 1996 to 1998, Mr. Weinbach was
                                             President and Chief Executive Officer of ADP.  Previously, he served as
                                             President and Chief Operating Officer of ADP from 1994 to 1996.  Mr.
                                             Weinbach serves on the Board of Directors of ADP and of Schering-Plough
                                             Corporation, a company engaged in the discovery, development,
                                             manufacturing, and marketing of pharmaceutical and health care products.

</TABLE>
SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

         Pursuant to Section 16(a) of the Securities Exchange Act of 1934, as
amended, each executive officer, director, and beneficial owner of more than ten
percent of our outstanding Common Stock must file reports with the Securities
and Exchange Commission reporting beneficial ownership of our Common Stock (i)
at the time of becoming subject to Section 16's reporting requirements, and (ii)
at the time of any changes in beneficial ownership occurring thereafter. On
January 1, 1999, Jeffery W. Bak became a "Reporting Person" for purposes of
Section 16(a). A Form 3 was filed with respect to this status on March 8, 1999,
after the Form 3 filing deadline. On July 1, 1999, Jeffrey L. Markle became a
"Reporting Person" for purposes of Section 16(a). A Form 3 was filed with
respect to this status on October 21, 1999, after the Form 3 filing deadline.
Based upon review of reports submitted to us and written representations of
persons that we know to be subject to these reporting requirements, we believe
that all other reports due for 1999 were filed on a timely basis.

                                       19
<PAGE>
ITEM 11.  EXECUTIVE COMPENSATION

                           SUMMARY COMPENSATION TABLE

         The following table sets forth certain information regarding
compensation paid or accrued by us for the fiscal year ended December 31, 1999
to: (i) our Chief Executive Officer; and (ii) each of our four other most highly
compensated executive officers whose salary and bonus exceeded $100,000 during
1999 and who was serving as an executive officer at the end of 1999
(collectively, the "Named Officers"). The table also sets forth information
regarding paid or accrued compensation to each Named Officer for the two
preceding fiscal years.
<TABLE>
<CAPTION>
                                                                         LONG-TERM
                                             ANNUAL COMPENSATION        COMPENSATION
                                             -------------------        ------------

                                                                         SECURITIES                 ALL
            NAME AND                                                     UNDERLYING                OTHER
     PRINCIPAL POSITION (1)     YEAR     SALARY($)      BONUS($)       OPTIONS (#)(2)       COMPENSATION($)(3)
     ----------------------     ----     ---------      --------       --------------       ------------------
<S>                             <C>      <C>           <C>                 <C>                   <C>
    James K. Murray, Jr.        1999     $ 378,056     $ 99,375            35,000                $ 3,333
      Chairman of the Board,    1998       364,000       82,810              --                    1,580
      President, and Chief      1997       350,000         --              35,000                  2,297
      Executive Officer

    Robert R. Parker            1999       238,887       57,408            35,000                  3,333
      Former President and      1998       230,100       55,200              --                    1,129
      Chief Operating           1997       202,963         --              35,000                  2,297
      Officer

    William L. Bennett          1999       216,032       38,938            35,000                  3,333
      Vice Chairman             1998       208,000       49,920              --                    1,342
       of the Board             1997       198,387         --              35,000                  2,000

    Jeffery W. Bak              1999       173,618       78,400            25,000                  3,297
      Executive Vice            1998       135,379       53,250              --                    1,650
      President                 1997       114,192       14,660            20,000                  2,221

    Phillip S. Dingle           1999       174,385       65,000            25,000                  3,333
      Executive Vice            1998       149,558       53,250              --                    1,398
      President and Chief       1997       134,731         --              20,000                    831
      Financial Officer
</TABLE>
- ---------------
(1)      Indicates each Named Officer's current position with HealthPlan
         Services. See "Executive Officers of HealthPlan Services" in Item 1 for
         a description of previous positions held by each Named Officer.

(2)      Refers to incentive stock options granted during the stated fiscal year
         under either the HealthPlan Services Corporation 1995 Incentive Equity
         Plan or the Amended and Restated HealthPlan Services Corporation 1996
         Employee Stock Option Plan. The Incentive Plan and the Employee Option
         Plan provide for grants of stock options to our employees, as
         determined by the Compensation Committee of the Board of Directors. The
         Compensation Committee may grant these options as incentive options,
         which qualify for certain favorable tax treatment, or as non-qualified
         options. The Compensation Committee has the authority to set the
         exercise price for options at the time of grant, except that the
         exercise price of an incentive option may not be less than the fair
         market value of the Common Stock on the grant date. Each option grant
         reflected in the table vests over a four-year period from the date of
         the grant, with 20% of the options becoming vested on the grant date
         and 20% becoming vested on each successive anniversary of the grant
         date, until the options become fully

                                       20
<PAGE>
         vested on the fourth anniversary of the grant date. In the event of any
         merger or other transaction in which HealthPlan Services does not
         survive, the Compensation Committee at its option may accelerate the
         vesting of all outstanding Incentive Plan and Employee Option Plan
         options, subject to applicable law.

(3)      Consists of Company contributions to each Named Officer's account under
         the HealthPlan Services, Inc. Profit Participation 401(k) Plan. Does
         not include the amount of life insurance premium payments allocable to
         any Named Officer. HealthPlan Services provides all employees with life
         insurance benefits that are generally equal to two years base salary,
         subject to certain adjustments.


                              OPTION GRANTS IN 1999

                              INDIVIDUAL GRANTS(1)

                     --------------------------------------
<TABLE>
<CAPTION>
                                                                                           POTENTIAL REALIZABLE VALUE AT ASSUMED
                                                                                          ANNUAL RATES OF STOCK PRICE APPRECIATION
                                                                                               FOR OPTION TERM (10 YEARS)(2)
                                                                                        --------------------------------------------
                                                                                                 5%                      10%
                                                                                        ---------------------    -------------------

                           NUMBER OF        % OF TOTAL     EXERCISE OR    EXPIRATION    PER        AGGREGATE    PER       AGGREGATE
NAME                       SECURITIES         OPTIONS       BASE PRICE       DATE       SHARE        VALUE      SHARE       VALUE
                           UNDERLYING       GRANTED TO      ($/SHARE)                    VALUE                   VALUE
                            OPTIONS         EMPLOYEES IN
                           GRANTED (#)      FISCAL YEAR
                        ----------------- ---------------- ------------- -------------- -------- -------------- -------- -----------
<S>                          <C>               <C>            <C>            <C>          <C>       <C>          <C>      <C>
James K. Murray, Jr.         35,000            .07           $11.00         1/7/09       $6.92     $242,200     $17.52    $613,200

Robert R. Parker             35,000            .07            11.00         1/7/09        6.92      242,200      17.52     613,200

William L. Bennett           35,000            .07            11.00         1/7/09        6.92      242,200      17.52     613,200

Jeffery W. Bak               25,000            .05            11.00         1/7/09        6.92      173,000      17.52     438,000

Phillip S. Dingle            25,000            .05            11.00         1/7/09        6.92      173,000      17.52     438,000
</TABLE>
- -------------------

(1)      Consists of option grants under the Employee Option Plan. Each option
         grant vests over a four-year period from the grant date, January 7,
         1999, with 20% of the options becoming vested on the grant date and 20%
         becoming vested on each successive anniversary of the grant date, until
         the options become fully vested on the fourth anniversary of the grant
         date.

(2)      The dollar gains under these columns result from calculations assuming
         5% and 10% growth rates, as set by the Securities and Exchange
         Commission, and are not intended to forecast future price appreciation
         of our Common Stock. The gains reflect a future value based upon growth
         at the prescribed rates. We are not aware of any formula which will
         determine with reasonable accuracy a present value based on future
         unknown or volatile factors. Options have value to the Named Officers
         and to all option recipients only if the price of our Common Stock
         advances beyond the applicable option exercise price during the
         effective option period.

                                       21
<PAGE>
    AGGREGATED OPTION EXERCISES DURING 1999 AND FISCAL YEAR-END OPTION VALUES

         The following table provides information related to stock options
exercised by each Named Officer during 1999 and the number of unexercised stock
options held by each Named Officer at year-end. There are no outstanding stock
appreciation rights.
<TABLE>
<CAPTION>
                                                                                     NUMBER OF SECURITIES
                                                                                    UNDERLYING UNEXERCISED
                                                                                          OPTIONS AT
                                                                                     FISCAL YEAR-END (#)
                                                                                     -------------------
                             SHARES ACQUIRED             VALUE
NAME                         ON EXERCISE (#)          REALIZED($)             EXERCISABLE           UNEXERCISABLE
- ----                         ---------------          -----------             -----------           -------------

<S>                                 <C>                    <C>                  <C>                    <C>
James K. Murray, Jr.               -0-                    -0-                   158,000                62,000
Robert R. Parker                   -0-                    -0-                    88,000                57,000
William L. Bennett                 -0-                    -0-                   158,000                62,000
Jeffery W. Bak                     -0-                    -0-                    31,200                33,000
Phillip S. Dingle                  -0-                    -0-                    40,000                35,500
</TABLE>
- ---------------

PARKER EMPLOYMENT AGREEMENT

         HealthPlan Services was a party to an Employment and Noncompetition
Agreement with Robert R. Parker. The agreement, which had a three-year term
ending June 30, 1999, required Mr. Parker to perform duties assigned to him by
the Board of Directors at an annual base salary of not less than $200,000. Mr.
Parker resigned his position as President and Chief Operating Officer of
HealthPlan Services in January 2000. Mr. Parker remains a director of HealthPlan
Services.

DIRECTOR COMPENSATION

         We reimburse all directors for out-of-pocket expenses, including travel
expenses, related to attendance at Board and committee meetings. Directors who
are also HealthPlan Services employees receive no additional compensation for
their service on the Board of Directors and Board committees. Each director who
is not an employee is entitled to a quarterly retainer fee of $1,250 and an
additional fee of $500 for each Board meeting and committee meeting attended.

         Pursuant to the HealthPlan Services Corporation 1997 Directors Equity
Plan, each non-employee director may receive Common Stock rather than a cash
retainer fee as compensation for each quarter in which the director serves on
the Board. The shares issued for each quarter have a value equal to $2,500,
which is calculated based on the fair market value of our Common Stock at the
end of the quarter. An eligible director may make an irrevocable election not to
participate in the Directors Equity Plan in any year and instead receive
quarterly cash retainers. The aggregate number of shares of Common Stock
available for awards under the Directors Equity Plan is 100,000, subject to
specified adjustments in the event of changes in the outstanding shares of
Common Stock.

         Each director who is not an employee of HealthPlan Services also
participates in the 1995 HealthPlan Services Corporation Directors Stock Option
Plan. Pursuant to the Directors Option Plan, each participating director
automatically receives an option to purchase 12,000 shares of Common Stock,
effective as of the later of (i) May 18, 1995 (the business day immediately
preceding the day that our securities were first offered to the public in an
underwritten initial public offering), or (ii) the date that the director
becomes eligible to participate. Each participating director is also granted an
additional option to purchase 12,000 shares of Common Stock if he or she is
reelected to the Board of Directors at the annual meeting of stockholders that
follows the director's fourth complete year of service on the Board. All options
vest over a four-year period from the date of grant, with 20% of the options
becoming exercisable on the grant date and 20% becoming exercisable on each of
the next four anniversaries of the grant date. In the event of any merger,
consolidation, or sale of substantially all of our assets, we may accelerate

                                       22
<PAGE>
vesting of the outstanding Directors Option Plan options, subject to applicable
law. The exercise price of each option is the fair market value of our Common
Stock as of the grant date. The aggregate number of shares of Common Stock
available for awards under the Directors Option Plan is 240,000, subject to
specified adjustments in the event of changes in the outstanding shares of
Common Stock.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

         The Compensation Committee of the Board is composed of four directors:
Joseph A. Califano, Jr., Vincent D. Farrell, Jr., James G. Niven, and Arthur F.
Weinbach, none of whom is or was an officer or employee of HealthPlan Services.
Mr. Weinbach is Chairman and Chief Executive Officer of ADP. As required by a
December 1996 agreement under which ADP purchased approximately 9% of our Common
Stock, Mr. Weinbach was elected to our Board of Directors in February 1997. ADP
has provided payroll and shareholder distribution services for us since 1995.
During 1999, we paid ADP approximately $240,000 for these services.


ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

         To the best of our knowledge, based on information filed with the
Securities and Exchange Commission and information provided directly to us by
the persons and entities named below, the following table sets forth the
beneficial ownership of our Common Stock as of February 9, 2000, by: (i) each
beneficial owner of more than five percent of our Common Stock; (ii) each
director; (iii) each officer who is a Named Officer in the Summary Compensation
Table set forth above in Item 11; and (iv) our directors and executive officers
as a group. Except as otherwise indicated, each stockholder named below has sole
investment and voting power with respect to shares beneficially owned by the
stockholder. We do not know of any arrangement that may result in a change of
control of HealthPlan Services.
<TABLE>
<CAPTION>
                                                                               SHARES BENEFICIALLY
NAME AND ADDRESS                           POSITION WITH HEALTHPLAN                OWNED AS OF             PERCENT
OF BENEFICIAL OWNER                                SERVICES                     FEBRUARY 9, 2000          OF CLASS
- -------------------                        ------------------------             ----------------          --------
<S>                                                 <C>                               <C>                   <C>
James K. Murray, Jr.                       Chairman, President, and                 928,641 (1)             6.7%
3501 Frontage Road                         Chief Executive Officer
Tampa, Florida 33607

William L. Bennett                         Vice Chairman of the Board               409,865 (2)             3.0%
149 Common Street
Dedham, Massachusetts 02026

Joseph A. Califano, Jr.                    Director                                  25,932 (3)             0.2%
152 W. 57th Street
12th Floor
New York, New York 10019

Joseph S. DiMartino                        Director                                  73,069 (3)             0.5%
22 E. 67th Street
New York, New York 10021

Vincent D. Farrell, Jr.                    Director                                 227,996 (4)             1.7%
45 Rockefeller Plaza
33rd Floor
New York, New York 10111

John R. Gunn                               Director                                  25,932 (3)             0.2%
1275 York Avenue
New York, New York 10021
</TABLE>
                                       23
<PAGE>
<TABLE>
<CAPTION>
                                                                               SHARES BENEFICIALLY
NAME AND ADDRESS                           POSITION WITH HEALTHPLAN                 OWNED AS OF             PERCENT
OF BENEFICIAL OWNER                                SERVICES                      FEBRUARY 9, 2000          OF CLASS
- -------------------                        -------------------------             ----------------          --------
<S>                                                 <C>                               <C>                   <C>
Nancy M. Kane, D.B.A.                      Director                                  25,482 (5)             0.2%
677 Huntington Avenue
Boston, Massachusetts 02115

David Nierenberg                           Director                                  58,417 (6)             0.4%
19605 N. E. 8th Street
Camas, Washington 98607

James G. Niven                             Director                                  30,462 (3)             0.2%
1334 York Avenue
New York, New York 10021

Robert R. Parker                           Director                                 366,697 (7)             2.7%
300 Eddy Street
Quanah, TX 79252

Marc I. Perkins                            Director                                   7,320 (8)             0.1%
One Winnenden Road
Norwich, Connecticut 06360

Arthur F. Weinbach                         Director                                   9,882 (9)             0.1%
One ADP Boulevard
Roseland, New Jersey 07068

Jeffery W. Bak                             Executive Vice President                  38,960 (10)            0.3%
3501 Frontage Road
Tampa, Florida 33607

Phillip S. Dingle                          Executive Vice President and              48,964 (11)            0.4%
3501 Frontage Road                         Chief Financial Officer
Tampa, Florida 33607

Automatic Data Processing, Inc.                          --                         1,320,000               9.7%
One ADP Boulevard
Roseland, New Jersey 07068

DePrince, Race & Zollo, Inc.                             --                      3,012,200 (12)             22.0%
201 S. Orange Avenue, Suite 850
Orlando, Florida 32801

Dimensional Fund Advisors Inc.                           --                      1,112,205 (13)             8.1%
1299 Ocean Avenue
11th Floor
Santa Monica, California 90401

All Directors and Executive Officers as                  --                      2,386,119 (14)             16.6%
a group (includes 16 persons)
</TABLE>
- ------------------------------------------

(1)      Does not include 160,000 shares held by a private entity in which Mr.
         Murray owns securities; Mr. Murray is not a controlling shareholder of
         such entity and he does not have or share investment control over the
         entity's portfolio. Includes 13,156 shares held by a private company
         with respect to which Mr. Murray shares investment and voting power;
         Mr. Murray disclaims beneficial ownership in such shares except to the
         extent

                                       24
<PAGE>
         of his interest in such private company. Also includes: 150,000 shares
         held by Mr. Murray's wife, as to which shares Mr. Murray disclaims
         beneficial ownership; 593,803 shares held by a family limited
         partnership with respect to which Mr. Murray shares investment and
         voting power; and 165,000 shares issuable upon exercise of options that
         are exercisable within 60 days of February 9, 2000.

(2)      Includes 167,400 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000. Also includes 3,609
         shares held by Mr. Bennett's children, as to which Mr. Bennett
         disclaims beneficial ownership.

(3)      Includes 14,400 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000.

(4)      Includes 7,200 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000. Also includes 219,097
         shares beneficially owned by Spears, Benzak, Salomon & Farrell, Inc., a
         division of Key Asset Management, Inc., with respect to which shares
         Mr. Farrell disclaims beneficial ownership. Mr. Farrell is Managing
         Director and Chief Investment Officer of Spears Benzak.

(5)      Includes 14,400 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000. Also includes 450
         shares held by Dr. Kane as custodian for her minor child.

(6)      Includes 14,400 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000. Also includes 43,735
         shares held by the Nierenberg Family 1993 Living Trust, with respect to
         which Mr. Nierenberg has investment and voting power as trustee.

(7)      Includes 97,400 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000.

(8)      Includes 7,200 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000.

(9)      Includes 9,600 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000. Does not include the
         proportionate share ownership of the Company represented by 443,383
         shares of Automatic Data Processing, Inc. ("ADP") common stock that are
         beneficially owned by Mr. Weinbach or 554,000 shares of ADP common
         stock issuable to Mr. Weinbach upon exercise of options that are
         exercisable within 60 days of February 9, 2000. Also does not include
         1,320,000 shares held by ADP. Mr. Weinbach is the Chairman and Chief
         Executive Officer of ADP, and therefore may be deemed to share
         investment and voting power with respect to the shares owned by ADP.

(10)     Includes 36,200 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000.

(11)     Includes 45,000 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000.

(12)     The information set forth in the table and this footnote regarding
         shares beneficially owned by DePrince, Race & Zollo, Inc. as of
         February 9, 2000 is based on information provided to us by DePrince
         Race.

(13)     The information set forth in the table and this footnote regarding
         shares beneficially owned by Dimensional Fund Advisors, Inc. as of
         February 9, 2000 is based on information provided to us by Dimensional.
         Dimensional, an investment advisor registered under Section 203 of the
         Investment Advisors Act of 1940, furnishes investment advice to four
         investment companies registered under the Investment Company Act of
         1940, and serves as investment manager to certain other investment
         vehicles, including commingled group trusts. (These investment
         companies and investment vehicles are the "Portfolios"). In its role as
         investment advisor and investment manager, Dimensional possesses both
         voting and investment power over 1,112,205 shares of our Common Stock
         as of February 9, 2000. The Portfolios own all securities reported in
         this statement, and Dimensional disclaims beneficial ownership of such
         securities.

                                       25
<PAGE>
(14)     Includes 692,400 shares issuable upon exercise of options that are
         exercisable within 60 days of February 9, 2000.


ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         In December 1996, we entered into an agreement with Noel Group, Inc.
and ADP pursuant to which Noel agreed to sell 1,320,000 shares of our Common
Stock to ADP at a purchase price of $20 per share. Upon completion of this
transaction on February 7, 1997, ADP owned approximately 9% of our Common Stock.
As required by the ADP Agreement, Arthur F. Weinbach, Chairman and Chief
Executive Officer of ADP, was elected to our Board of Directors in February
1997. ADP has provided payroll and shareholder distribution services for us
since 1995. During 1999, we paid ADP approximately $240,000 for these services.

         During 1999, James F. Carlin, who was a HealthPlan Services director
until February 1999, was a limited partner in Consolidated Group Service Company
Limited Partnership, and was a shareholder and a director of the Consolidated
Partnership's general partner. The Consolidated Partnership owns our former
Framingham, Massachusetts facility and leased this property to Consolidated
Group beginning in 1987. In November 1998, in connection with the closing of our
Framingham operations, we entered into an agreement with the Consolidated
Partnership to terminate the lease, which had a term expiring in May 2003. Under
the termination agreement, we committed to pay up to approximately $2.2 million
to the Consolidated Partnership over a three-year period to cover certain rent
differential, tenant improvement, and other costs related to the termination and
to leasing the facility to a new tenant. During 1999, we paid the Consolidated
Partnership approximately $325,000 under this arrangement.


                                     PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a)      (1)      The following consolidated financial statements of HealthPlan
                  Services and its subsidiaries are filed as part of this Form
                  10-K starting at page F-1:

                  Report of Independent Accountants

                  Consolidated Balance Sheets - December 31, 1999 and 1998

                  Consolidated Statements of Operations - Years ended December
                  31, 1999, 1998, and 1997

                  Consolidated Statement of Changes in Stockholders' Equity -
                  Years ended December 31, 1999, 1998, and 1997

                  Consolidated Statements of Cash Flows - Years ended December
                  31, 1999, 1998, and 1997 Notes to Consolidated Financial
                  Statements

         (2)      Report of Independent Accountants on Supplemental Schedule

                  Schedule II - Schedule of Valuation and Qualifying Accounts
                  for each of the Years Ended December 31, 1999, 1998, and 1997

         (3)      Exhibits included or incorporated herein:

EXHIBIT
NUMBER            DESCRIPTION OF EXHIBITS
- ------            -----------------------

2.1               Amended and Restated Acquisition Agreement, dated August 31,
                  1995, by and among HealthPlan Services, Inc., Millennium
                  HealthCare, Inc., and Third Party Claims Management, Inc.
                  (incorporated by reference to HealthPlan Services ("the
                  Company's") Form 8-K Current Report filed on September 15,
                  1995).

                                       26
<PAGE>
2.2               Asset Purchase Agreement, dated October 1, 1995, by and
                  between HealthPlan Services, Inc. and Diversified Group
                  Brokerage Corporation, and Amendment to the Asset Purchase
                  Agreement, dated October 11, 1995, by and between HealthPlan
                  Services, Inc. and Diversified Group Brokerage Corporation
                  (incorporated by reference to the Company's Form 8-K Current
                  Report filed on October 27, 1995).

2.3               Securities Purchase Agreement, dated January 8, 1996 between
                  Medirisk, Inc. and HealthPlan Services Corporation
                  (incorporated by reference to Exhibit 10.18 to the Company's
                  1995 Annual Report on Form 10-K filed on March 29, 1996).

2.4               Acquisition Agreement dated May 17, 1996 between HealthPlan
                  Services Corporation, Consolidated Group, Inc., Consolidated
                  Group Claims, Inc., Consolidated Health Coalition, Inc., and
                  Group Benefit Administrators Insurance Agency, Inc., the named
                  Shareholders, and Holyoke L. Whitney as Shareholders'
                  Representative (incorporated by reference to Exhibit 2 to the
                  Company's Form 8-K Current Report filed on July 15, 1996).

2.5               Plan and Agreement of Merger dated May 28, 1996 between
                  HealthPlan Services Corporation, HealthPlan Services Alpha
                  Corporation, Harrington Services Corporation, and Robert
                  Chefitz as Shareholders' Representative (incorporated by
                  reference to the Company's Form 8-K Current Report filed on
                  July 15, 1996).

2.6               Stock Purchase Agreement dated December 18, 1996 by and among
                  Noel Group, Inc., Automatic Data Processing, Inc., and the
                  Company (incorporated by reference to the Noel Group, Inc.'s
                  Current Report on Form 8-K dated February 7, 1997).

2.7               Shareholder Agreement by and among Sykes Enterprises,
                  Incorporated and the Company dated December 18, 1997, and
                  Amendment to Shareholder Agreement dated February 28, 1998
                  (incorporated by reference to Exhibit 2.7 to the Company's
                  1997 Annual Report on Form 10-K filed on March 30, 1998).

2.8               Amended and Restated Acquisition Agreement dated May 15, 1998
                  by and among HealthPlan Services Corporation, National
                  Preferred Provider Network, Inc., and other parties named
                  therein (incorporated by reference to Exhibit 2.8 to the
                  Company's Annual Report on Form 10-K filed on March 30, 1999).

2.9               Subscription and Asset Contribution Agreement dated June 16,
                  1998 by and between CENTRA HealthPlan LLC, and its prospective
                  members: HealthPlan Services, Inc., and CENTRA Benefit
                  Services, Inc. (incorporated by reference to Exhibit 2.8 to
                  the Company's 1998 Annual Report and Form 10-K filed on March
                  30, 1999).

2.10              Stock Purchase Agreement dated September 1, 1998 among Sykes
                  Enterprises, Incorporated, HealthPlan Services Corporation,
                  and Sykes HealthPlan Services, Inc. (incorporated by reference
                  to Exhibit 2.8 to the Company's 1998 Annual Report and Form
                  10-K filed on March 30, 1999).

2.11          (a) Agreement and Plan of Merger dated October 5, 1999 by and
                  among UICI and HealthPlan Services Corporation (incorporated
                  by reference to Exhibit 99.2 to the HealthPlan Services
                  Current Report on Form 8-K filed on October 7, 1999); Amended
                  and Restated Agreement and Plan of Merger between UICI, UICI
                  Acquisition Co., UICI Capital Trust I, and HealthPlan Services
                  Corporation dated February 18, 2000 (incorporated by reference
                  to Exhibit 99.2 to the Company's Form 8-K filed on February
                  23, 2000);

              (b) Amendment to Amended and Restated Agreement and Plan of Merger
                  dated March 23, 2000 by and among UICI and HealthPlan
                  Services.

              (c) Termination Agreement, dated April 13, 2000, by and among UICI
                  and HealthPlan Services.

3.1               Certificate of Incorporation, as amended (incorporated by
                  reference to Exhibit 4.1 to the Company's Form S-8
                  Registration Statement #333-07631 filed with respect to the
                  HealthPlan Services Corporation 1996 Employee Stock Option
                  Plan on July 3, 1996).

                                       27
<PAGE>
3.2               By-laws, as amended (incorporated by reference to Exhibit 3.2
                  to the Company's 1996 Annual Report on Form 10-K, filed on
                  March 31, 1997).

4.1               Excerpts from the Certificate of Incorporation, as amended
                  (included in Exhibit 3.1).

4.2               Excerpts from the By-laws, as amended (included in Exhibit
                  3.2).

4.3               Specimen stock certificate (incorporated by reference to
                  Exhibit 4.3 to the Company's Form S-1 Registration Statement
                  #33-90472, filed on May 18, 1995).

10.1              Agreement between New England Mutual Life Insurance Company of
                  Boston and the Company effective as of June 1, 1987, as
                  amended by Memorandum dated January 17, 1992 and Memorandum
                  dated February 4, 1994 (incorporated by reference to Exhibit
                  10.3 to the Company's Form S-1 Registration Statement
                  #33-90472, filed on May 18, 1995).

10.2              Agreements relating to MetraHealth business (originally
                  written with The Travelers Insurance Company) (incorporated by
                  reference to Exhibit 10.4 to the Company's 1996 Annual Report
                  on Form 10-K, filed on March 31, 1997):

                  (a)      Administrative Services Agreement dated November 1,
                           1989 between The Travelers Insurance Company and
                           Consolidated Group, Inc.

                  (b)      Claims Administration Agreement dated November 1,
                           1989 between The Travelers Insurance Company and
                           Consolidated Group Claims, Inc.

10.3              HealthPlan Services Corporation 1996 Employee Stock Option
                  Plan (compensatory plan) (incorporated by reference to Exhibit
                  10.6 to the Company's 1996 Annual Report on Form 10-K, filed
                  on March 31, 1997).

10.4              Amended and Restated HealthPlan Services Corporation 1996
                  Employee Stock Option Plan (compensatory plan) (incorporated
                  by reference to Exhibit 4.3 to the Company's Form S-8
                  Registration Statement #333-31913, filed on July 23, 1997).

10.5              HealthPlan Services Corporation 1995 Incentive Equity Plan
                  (compensatory plan) (incorporated by reference to Exhibit 10.7
                  to the Company's Form S-1 Registration Statement #33-90472,
                  filed on May 18, 1995).

10.6              1995 HealthPlan Services Corporation Directors Stock Option
                  Plan (compensatory plan) (incorporated by reference to Exhibit
                  10.10 to the Company's Form S-1 Registration Statement
                  #33-90472, filed on May 18, 1995).

10.7              Restricted Stock Agreements between the Company and Claudia N.
                  Griffiths (incorporated by reference to Exhibit 10.10 to the
                  Company's Form S-1 Registration Statement #33-90472, filed on
                  May 18, 1995). The same agreement was executed with Steven V.
                  Hulslander, Gary L. Raeckers, Craig H. Cassady, Richard M.
                  Bresee, Nola H. Moon, and George E. Lucco.

10.8              Subscription Agreement dated as of September 30, 1994 among
                  the Company, James K. Murray, Jr., Trevor G. Smith, and
                  Charles H. Guy, Jr. (incorporated by reference to Exhibit
                  10.11 to the Company's Form S-1 Registration Statement
                  #33-90472, filed on May 18, 1995).

10.9              Stock Purchase Agreement dated as of October 5, 1994 among the
                  Company, Noel Group, Inc., Trinity Side-by-Side Fund I, L.P.,
                  Trinity Ventures II, L.P., and Trinity Ventures III, L.P.
                  (incorporated by reference to Exhibit 10.12 to the Company's
                  Form S-1 Registration Statement #33-90472, filed on May 18,
                  1995).

                                       28
<PAGE>
10.10             Form of Stock Purchase Agreement dated as of December 15, 1994
                  among the Company, Noel Group, Inc., and each of the
                  signatories listed on the signature pages thereto
                  (incorporated by reference to Exhibit 10.13 to the Company's
                  Form S-1 Registration Statement #33-90472, filed on May 18,
                  1995).

10.11             (a)      Lease Agreement between the Company and Paragon
                           Group, Inc. (as agent for Airport Southeast
                           Associates, Ltd.), dated January 26, 1982, as amended
                           on June 18, 1987 by agreement between the Company and
                           Concourse Associates Venture (successor in interest
                           to Airport Southeast Associates) (Concourse Center I,
                           Tampa, Florida) (incorporated by reference to Exhibit
                           10.14(a) to the Company's Form S-1 Registration
                           Statement #33-90472, filed on May 18, 1995).

                  (b)      Lease Agreement between the Company and Paragon
                           Group, Inc. (as agent for Airport Southeast
                           Associates, Ltd.), dated January 26, 1982, as amended
                           on October 13, 1983, April 3, 1984 by a Supplement to
                           Amendment of Lease, and as further amended on June
                           18, 1987 by agreement between the Company and
                           Concourse Associates Venture (successor in interest
                           to Airport Southeast Associates) (Concourse Center
                           II, Tampa, Florida) (incorporated by reference to
                           Exhibit 10.14(b) to the Company's Form S-1
                           Registration Statement #33-90472, filed on May 18,
                           1995).

                  (c)      Second Amendment to Leases dated April 30, 1995
                           between Concourse Center Associates Limited
                           Partnership and the Company (Concourse Centers I and
                           II, Tampa, Florida) (incorporated by reference to
                           Exhibit 10.13(g) to the Company's Annual Report on
                           Form 10-K, filed on March 29, 1996).

                  (d)      Amended, Consolidated and Restated Lease dated
                           January 1, 1987 between Consolidated Group, Inc. and
                           Consolidated Group Service Company Limited
                           Partnership, as amended by First Amendment dated May
                           23, 1990, and by Second Amendment dated March 27,
                           1996 (incorporated by reference to Exhibit 10.14(d)
                           to the Company's 1996 Annual Report on Form 10-K,
                           filed on March 31, 1997).

10.12             (a)      Amended and Restated Credit Agreement dated as of May
                           1, 1998 by and among HealthPlan Services Corporation,
                           First Union National Bank, and other lenders named
                           therein, as amended by:  the First Amendment thereto
                           dated June 23, 1998; and Second Amendment and Waiver
                           dated December 15, 1998 (incorporated by reference to
                           Exhibit 10.12 to the Company's Annual Report on Form
                           10-K, filed March 30, 1999).

                  (b)      Third Amendment and Waiver dated November 15, 1999;
                           and the Nonwaiver and Standstill Agreements dated
                           February 11, 2000; waiver and consent dated March 1,
                           2000.

                  (c)      Second Extension of Nonwaiver and Standstill
                           Agreement, dated April 13, 2000.*

10.13             Employment and Noncompetition Agreement, dated June 25, 1996
                  by and between R.E. Harrington, Inc. and Robert R. Parker
                  (management contract) (incorporated by reference to Exhibit
                  10.19 to the Company's 1996 Annual Report on Form 10-K filed
                  on March 31, 1997).

10.14             Deferred Compensation Agreement between R.E. Harrington, Inc.
                  and Robert R. Parker dated May 15, 1987 (compensatory plan)
                  (incorporated by reference to Exhibit 10.17 to the Company's
                  1997 Annual Report on Form 10-K filed on March 30, 1998).

10.15             Employment and Noncompetition Agreement, dated July 1, 1996 by
                  and between Consolidated Group, Inc. and Timothy T. Clifford
                  (management contract) (incorporated by reference to Exhibit
                  10.20 to the Company's 1996 Annual Report on Form 10-K filed
                  on March 31, 1997).

10.16             Amended and Restated HealthPlan Services Corporation 1997
                  Directors Equity Plan (compensatory plan) (incorporated by
                  reference to Exhibit 4.3 to the Company's Form S-8
                  Registration Statement #333-31915, filed on July 23, 1997).

                                       29
<PAGE>
10.17             HealthPlan Services Corporation 1998 Officer Bonus Plan
                  Summary (compensatory plan).

10.18             Administrative Services and Business Transfer Agreement
                  between the Company and TMG Life Insurance Company, dated
                  December 4, 1996 (incorporated by reference to Exhibit 10.21
                  to the Company's 1997 Annual Report on Form 10-K filed on
                  March 30, 1998).

10.19             Deferred Compensation Plan of R.E. Harrington, Inc. dated
                  January 1, 1998 (compensatory plan) (incorporated by reference
                  to Exhibit 10.19 to the Company's 1998 Annual Report and Form
                  10-K filed on March 30, 1999).

10.20             Management Agreement dated February 28, 1998 among Midwestern
                  United Life Insurance Company, HealthPlan Services, Inc., and
                  Connecticut General Life Insurance Company (incorporated by
                  reference to Exhibit 10.20 to the Company's 1998 Annual Report
                  and Form 10-K filed on March 30, 1999).

10.21             Administration Services Agreement dated July 1, 1997 between
                  Seaboard Life Insurance Company and HealthPlan Services, Inc.
                  (incorporated by reference to Exhibit 10.21 to the Company's
                  1998 Annual Report and Form 10-K filed on March 30, 1999).

10.22             Services Agreement effective February 1, 1998 by and among
                  Provident Indemnity Life Insurance Company, and Provident
                  American Life and Health Insurance Company, HealthPlan
                  Services Corporation, and HealthPlan Services, Inc.
                  (incorporated by reference to Exhibit 10.22 to the Company's
                  1998 Annual Report and Form 10-K filed on March 30, 1999).

11.1              Statement regarding computation of per share earnings: not
                  required because the relevant computations can be clearly
                  determined from the material contained in the financial
                  statements included herein.

21.1              Subsidiaries of the registrant.

23.1              Consent of PricewaterhouseCoopers LLP.

27.1              Financial Data Schedule.

* To be filed by amendment.

(b) We filed the following Current Report on Form 8-K during the three months
ended December 31, 1999:

         Form 8-K Current Report, filed on October 7, 1999, regarding the UICI
Agreement and Plan of Merger (without financial statements or pro forma
financial information).

                                       30
<PAGE>
SIGNATURES

         Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, HealthPlan Services has duly caused this Annual Report on
Form 10-K to be signed on its behalf by the undersigned, thereunto duly
authorized, in the City of Tampa, State of Florida, on the 14th day of April,
2000.

                        HEALTHPLAN SERVICES CORPORATION


                        By: /s/   James K. Murray, Jr.
                            --------------------------
                            James K. Murray, Jr.
                            President, Chief Executive Officer, and
                            Chairman of the Board  (Principal Executive Officer)


                        By: /s/ Phillip S. Dingle
                            ---------------------
                            Phillip S. Dingle
                            Executive Vice President and Chief Financial Officer
                            (Principal Financial Officer and
                             Principal Accounting Officer)

         KNOW ALL MEN BY THESE PRESENTS, that each person whose signature
appears below constitutes and appoints William L. Bennett, James K. Murray, Jr.,
and Joseph S. DiMartino his or her true and lawful attorneys-in-fact and agents,
each acting alone, with full power of substitution and resubstitution, for him
or her in his or her name, place, and stead, in any and all capacities, to sign
any or all amendments to this Annual Report on Form 10-K, and to file the same,
with all exhibits thereto, and other documents in connection therewith, with the
Securities and Exchange Commission, granting unto said attorneys-in-fact and
agents full power and authority to do and perform each and every act and thing
requisite and necessary to be done in and about the premises, as fully to all
intents and purposes as he or she might or could do in person, and hereby
ratifies and confirms all that said attorneys-in-fact and agents, each acting
alone, or his or her substitute or substitutes, may lawfully do or cause to be
done by virtue hereof.

         Pursuant to the requirements of the Securities Exchange Act of 1934,
this Annual Report on Form 10-K has been signed by the following persons in the
capacities and on the dates indicated.

SIGNATURE                       TITLE                            DATE
- ---------                       -----                            ----


/s/ James K. Murray, Jr.        President, Chief Executive       April 14, 2000
- ------------------------        Officer, and Chairman of the
    James K. Murray, Jr.        Board (Principal Executive
                                Officer)

/s/ William L. Bennett          Vice Chairman of the Board       April 14, 2000
- ----------------------
    William L. Bennett

                                Director
- ---------------------------
    Joseph A. Califano, Jr.

/s/ Joseph S. DiMartino         Director                         April 14, 2000
- ---------------------------
    Joseph S. DiMartino

                                Director
- ---------------------------
    Vincent D. Farrell, Jr.

                                Director
- ----------------
    John R. Gunn

                                       31
<PAGE>
SIGNATURE                       TITLE                            DATE
- ---------                       -----                            ----

                                Director
- -----------------
    Nancy M. Kane

/s/ David Nierenberg            Director                         April 14, 2000
- --------------------
    David Nierenberg

/s/ James G. Niven              Director                         April 14, 2000
- ------------------
    James G. Niven

/s/ Robert R. Parker            Director                         April 14, 2000
- --------------------
    Robert R. Parker

/s/Marc I. Perkins              Director                         April 14, 2000
- ------------------
    Marc I. Perkins

/s/ Arthur F. Weinbach          Director                         April 14, 2000
- ----------------------
    Arthur F. Weinbach


                                       32
<PAGE>
               REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS


TO THE BOARD OF DIRECTORS
AND STOCKHOLDERS OF
HEALTHPLAN SERVICES CORPORATION

In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of operations, of changes in stockholders' equity and
comprehensive income and of cash flows present fairly, in all material respects,
the financial position of HealthPlan Services Corporation and its subsidiaries
(HealthPlan Services) at December 31, 1999 and 1998, and the results of their
operations and their cash flows for each of the three years in the period ended
December 31, 1999, in conformity with accounting principles generally accepted
in the United States. These financial statements are the responsibility of
HealthPlan Services' management; our responsibility is to express an opinion on
these financial statements based on our audits. We conducted our audits of these
statements in accordance with auditing standards generally accepted in the
United States, which require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements, assessing the
accounting principles used and significant estimates made by management, and
evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for the opinion expressed above.




PricewaterhouseCoopers LLP
April 14, 2000
Tampa, Florida

                                      F-1
<PAGE>
                         HEALTHPLAN SERVICES CORPORATION

                           CONSOLIDATED BALANCE SHEETS
                       (IN THOUSANDS EXCEPT SHARE AMOUNTS)
<TABLE>
<CAPTION>
                                                                                        DECEMBER 31,
                                                                            --------------------------------------
                                                                                  1999                 1998
                                                                            -----------------    -----------------
                                ASSETS
<S>                                                                                  <C>                 <C>
Current assets:
  Cash and cash equivalents        . . . . . . . . . . . . . . . . . .    $               -    $           4,582
  Restricted cash      . . . . . . . . . . . . . . . . . . . . . . . .                    3               11,373
  Accounts receivable, net of allowance for doubtful
      accounts of $3,211 and $1,689, respectively    . . . . . . . . .               22,933               21,834
  Prepaid expenses and other current assets      . . . . . . . . . . .                4,135                3,604
  Refundable income taxes        . . . . . . . . . . . . . . . . . . .                  666                    -
  Deferred taxes       . . . . . . . . . . . . . . . . . . . . . . . .                4,532                1,448
                                                                            -----------------    -----------------
          Total current assets     . . . . . . . . . . . . . . . . . .               32,269               42,841
Property and equipment, net        . . . . . . . . . . . . . . . . . .               27,804               27,172
Other assets, net of accumulated amortization of
      $1,295 and $963, respectively    . . . . . . . . . . . . . . . .                2,537                2,744
Deferred taxes       . . . . . . . . . . . . . . . . . . . . . . . . .                    -                1,145
Note receivable        . . . . . . . . . . . . . . . . . . . . . . . .                    -                3,499
Investments      . . . . . . . . . . . . . . . . . . . . . . . . . . .                6,513                6,647
Intangible assets, net   . . . . . . . . . . . . . . . . . . . . . . .              191,302              192,757
                                                                            -----------------    -----------------
          Total assets   . . . . . . . . . . . . . . . . . . . . . . .    $         260,425    $         276,805
                                                                            =================    =================
<CAPTION>
            LIABILITIES, MINORITY INTEREST, AND STOCKHOLDERS' EQUITY
<S>                                                                                  <C>                 <C>
Current liabilities:
  Cash overdraft       . . . . . . . . . . . . . . . . . . . . . . . .    $           1,188    $               -
  Accounts payable       . . . . . . . . . . . . . . . . . . . . . . .                4,377               13,917
  Premiums payable to carriers     . . . . . . . . . . . . . . . . . .               33,930               38,146
  Commissions payable      . . . . . . . . . . . . . . . . . . . . . .                4,862                5,232
  Deferred revenue       . . . . . . . . . . . . . . . . . . . . . . .                1,762                3,707
  Accrued liabilities    . . . . . . . . . . . . . . . . . . . . . . .               26,810               16,769
  Income taxes payable       . . . . . . . . . . . . . . . . . . . . .                    -                1,397
  Current portion of long-term debt payable    . . . . . . . . . . . .                3,669                  486
                                                                            -----------------    -----------------
          Total current liabilities. . . . . . . . . . . . . . . . . .               76,598               79,654
Notes payable        . . . . . . . . . . . . . . . . . . . . . . . . .               92,168               96,837
Deferred taxes       . . . . . . . . . . . . . . . . . . . . . . . . .                2,892                    -
Other long-term liabilities    . . . . . . . . . . . . . . . . . . . .                2,486                2,732
                                                                            -----------------    -----------------
          Total liabilities  . . . . . . . . . . . . . . . . . . . . .              174,144              179,223
                                                                            -----------------    -----------------

Minority interest    . . . . . . . . . . . . . . . . . . . . . . . . .                    -                5,930
                                                                            -----------------    -----------------

Commitments and contingencies (Note 12)

Stockholders' equity:
   Common stock, $0.01 par value, 100,000,000 authorized, 15,190,458 issued at
     December 31, 1999 and,
     15,174,315 at December 31, 1998       . . . . . . . . . . . . . .                  152                  152
   Additional paid-in capital    . . . . . . . . . . . . . . . . . . .              110,357              109,887
   Treasury stock, 1,519,400 at December 31, 1999 and
   1,276,700 shares at December 31, 1998       . . . . . . . . . . . .             (30,006)             (28,088)
   Retained earnings       . . . . . . . . . . . . . . . . . . . . . .                4,184                9,736
   Unrealized appreciation (depreciation) on investments
      available for sale, net of tax . . . . . . . . . . . . . . . . .                1,594                 (35)
                                                                            -----------------    -----------------
          Total stockholders' equity   . . . . . . . . . . . . . . . .               86,281               91,652
                                                                            -----------------    -----------------
          Total liabilities and stockholders' equity . . . . . . . . .    $         260,425    $         276,805
                                                                            =================    =================
</TABLE>
             The accompanying notes are an integral part of these consolidated
financial statements.

                                      F-2
<PAGE>
                         HEALTHPLAN SERVICES CORPORATION
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                (IN THOUSANDS EXCEPT SHARE AND PER SHARE AMOUNTS)
<TABLE>
<CAPTION>
                                                                           FOR THE YEAR ENDED DECEMBER 31,

                                                                      1999               1998               1997
                                                                 ---------------     -------------      --------------
<S>                                                           <C>                 <C>                <C>
Operating revenues        . . . . . . . . . . . . . . . . .   $        277,424    $      289,247     $       281,644
                                                                 ---------------     -------------      --------------
Expenses:
   Agent commissions        . . . . . . . . . . . . . . . .             55,923            68,449              65,674
   Personnel        . . . . . . . . . . . . . . . . . . . .            114,685           123,290             113,141
   General and administrative   . . . . . . . . . . . . . .             80,323            71,777              54,947
   Restructure charge     . . . . . . . . . . . . . . . . .              3,856             2,052               1,374
   Integration      . . . . . . . . . . . . . . . . . . . .                310             4,171               4,885
   Other expenses     . . . . . . . . . . . . . . . . . . .                298             1,811                 316
   Gain on sale of investments, net   . . . . . . . . . . .            (4,630)          (33,240)                   -
   Depreciation and amortization    . . . . . . . . . . . .             16,747            15,800              15,917
   Interest expense   . . . . . . . . . . . . . . . . . . .              7,815             6,874               4,173
   Interest income      . . . . . . . . . . . . . . . . . .              (603)           (1,231)             (1,705)
   Equity in loss of joint ventures . . . . . . . . . . . .                208            11,849               2,850
                                                                 ---------------     -------------      --------------
        Total expenses    . . . . . . . . . . . . . . . . .            274,932           271,602             261,572
                                                                 ---------------     -------------      --------------

   Income before provision for income taxes
        and minority interest . . . . . . . . . . . . . . .              2,492            17,645              20,072

   Provision for income taxes     . . . . . . . . . . . . .              2,143             8,683               9,276
                                                                 ---------------     -------------      --------------
   Income before minority interest    . . . . . . . . . . .                349             8,962              10,796

   Minority interest    . . . . . . . . . . . . . . . . . .                245             (736)                  -
                                                                 ---------------     -------------      --------------

   Net income     . . . . . . . . . . . . . . . . . . . . .   $            104    $        9,698     $        10,796
                                                                 ===============     =============      ==============

   Basic net income per share   . . . . . . . . . . . . . .   $           0.01    $         0.68     $          0.72

   Basic weighted average
        shares outstanding  . . . . . . . . . . . . . . . .             13,742            14,353              15,004

   Diluted net income per share   . . . . . . . . . . . . .   $           0.01    $         0.67     $          0.71

   Diluted weighted average
        shares outstanding  . . . . . . . . . . . . . . . .             13,922            14,584              15,164
</TABLE>
               The accompanying notes are an integral part of these consolidated
financial statements.

                                      F-3
<PAGE>
<TABLE>
<CAPTION>
                         HEALTHPLAN SERVICES CORPORATION
 CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY AND COMPREHENSIVE INCOME
                       (IN THOUSANDS EXCEPT SHARE AMOUNTS)
                                                                                                           UNREALIZED
                                                                                                          APPRECIATION
                                                                                                               ON
                                                         VOTING       ADDITIONAL                          INVESTMENTS
                                        COMPREHENSIVE    COMMON        PAID-IN     TREASURY     RETAINED   AVAILABLE
                                           INCOME         STOCK        CAPITAL      STOCK       EARNINGS   FOR SALE       TOTAL
                                        -------------    ---------    ----------   ---------    --------  ------------  ---------
<S>                                          <C>         <C>          <C>          <C>          <C>         <C>        <C>
Balance at December 31, 1996 ..........                  $   150      $ 106,153    $      -     $ 2,480     $     -    $ 108,783

Vesting of management stock ...........                        -           235            -           -           -          235
Issuance of 46,800 shares in
   connection with stock option plans                          -           655            -           -           -          655
Issuance of 14,569 shares in
   connection with the employee
   stock purchase plan ................                        -           237            -           -           -          237
Issuance of 2,538 shares in
   connection with the directors
   compensation plan ..................                        -            45            -           -           -           45
Cash dividends declared ...............                        -             -            -      (5,605)          -       (5,605)
Net income ............................ $   10,796             -             -            -      10,796           -       10,796
Unrealized appreciation on
   investment available for sale ......      1,420             -             -            -           -       1,420        1,420
                                        -------------
Comprehensive income .................. $   12,216
                                        =============    ---------   -----------   ---------    --------  ------------    ---------
Balance at December 31, 1997 ..........                  $   150      $107,325     $      -     $ 7,671     $ 1,420    $ 116,566

Vesting of management stock ...........                        -           179            -           -           -          179
Issuance of 123,500 shares in
   connection with stock option plans                          2         2,218            -           -           -        2,220
Issuance of 12,662 shares in
   connection with the employee
   stock purchase plan ................                        -           162            -           -           -          162
Issuance of 120 shares in
   connection with the directors
   compensation plan ..................                        -             3            -           -           -            3
Cash dividends declared ...............                        -             -            -      (7,633)          -       (7,633)
Purchase of 1,276,700
   treasury shares ....................                        -             -      (28,088)          -           -      (28,088)
Net income ............................ $    9,698             -             -            -       9,698           -        9,698
Unrealized depreciation on
   investment available for sale ......     (1,455)            -             -            -           -      (1,455)      (1,455)
                                        -------------
Comprehensive income .................. $    8,243
                                        =============    ---------   -----------   ---------    --------  ------------    ----------
Balance at December 31, 1998 ..........                  $   152      $109,887     $(28,088)    $ 9,736     $   (35)   $  91,652

Refund of overpayment in connection
   with stock option plan .............                                    (13)                                              (13)
Issuance of 16,143 shares in
   connection with the employee
   stock purchase plan ................                                     81                                                81
Cash dividends declared ...............                                                          (5,656)                  (5,656)
Purchase of 242,700
   treasury shares ....................                                              (1,918)                              (1,918)
Tax benefit on exercise of shares in
   connection with stock option plans                          -           402            -           -           -           402
Net income ............................        104                                                  104                       104
Unrealized appreciation on investment
   available for sale .................      1,629                                                            1,629         1,629
                                        -------------
Comprehensive income .................. $    1,733
                                        =============    ---------    ----------   ---------    --------  ------------    ---------
Balance at December 31, 1999 ..........                  $   152      $110,357     $(30,006)    $ 4,184     $ 1,594    $   86,281
                                                         =========    ==========   =========    ========  ============    =========
</TABLE>
                         The accompanying notes are an integral part of these
consolidated financial statements.

                                      F-4
<PAGE>
                         HEALTHPLAN SERVICES CORPORATION
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
<TABLE>
<CAPTION>
                                                                           FOR THE YEAR ENDED DECEMBER 31,
                                                                      1999             1998               1997
                                                                   ------------   ---------------    ---------------
Cash flows from operating activities:
<S>                                                            <C>             <C>               <C>
   Net income      . . . . . . . . . . . . . . . . .           $          104  $          9,698  $          10,796
Adjustments to reconcile net income to net cash
   provided by operating activities:
   Depreciation  . . . . . . . . . . . . . . . . . .                    7,512             7,607              9,061
   Amortization    . . . . . . . . . . . . . . . . .                    9,235             8,193              6,856
   Gain on sale of investments . . . . . . . . . . .                   (4,630)          (33,240)                 -
   Equity in loss of joint ventures. . . . . . . . .                      208            11,849              2,850
   Minority interest . . . . . . . . . . . . . . . .                      245              (736)                 -
   Issuance of Common Stock to management. . . . . .                        -               179                235
   Deferred taxes  . . . . . . . . . . . . . . . . .                       (3)            4,776              6,697
                                                   .
Changes in assets and liabilities, net of effect from acquisitions
  and dispositions:
   Restricted cash . . . . . . . . . . . . . . . . .                   11,369              (117)            (1,194)
   Accounts receivable . . . . . . . . . . . . . . .                   (2,025)           14,019            (10,919)
   Prepaid expenses and other current assets . . . .                    (531)               458                960
   Cash overdraft  . . . . . . . . . . . . . . . . .                    1,188                 -                  -
   Other assets    . . . . . . . . . . . . . . . . .                      (79)              111             (1,138)
   Accounts payable  . . . . . . . . . . . . . . . .                   (9,540)           (3,300)            (7,316)
   Premiums payable to carriers. . . . . . . . . . .                   (4,216)           (2,522)            20,583
   Commissions payable   . . . . . . . . . . . . . .                     (370)             (347)               604
   Deferred revenue  . . . . . . . . . . . . . . . .                   (1,944)              926                455
   Accrued liabilities . . . . . . . . . . . . . . .                    7,925            (9,119)            (8,894)
   Income taxes payable  . . . . . . . . . . . . . .                   (1,429)            3,691              4,240
                                                                   -------------   ---------------   ----------------
          Net cash provided by operating activities.                   13,019            12,126             33,876
                                                                   ------------   ---------------    ---------------
Cash flows from investing activities:
   Purchases of property and equipment . . . . . . .                   (7,996)           (9,146)            (9,837)
   Cash paid for acquisitions, net of cash acquired.                   (8,674)          (40,847)                 -
   Payment for purchase of
       The Mutual Group block of business. . . . . .                        -                 -             (1,623)
   Payment for HealthAxis Inc. contract rights . . .                        -                 -               (707)
   Proceeds from sale of assets  . . . . . . . . . .                        -             1,466              2,780
   Proceeds from sale of investments . . . . . . . .                    8,013            40,152                  -
   Purchases of investments  . . . . . . . . . . . .                     (919)          (18,081)            (5,341)
   Receivable from sale of investment, net . . . . .                     (375)                -                  -
   Proceeds from notes receivable. . . . . . . . . .                    3,498               794              6,388
   Purchases of notes receivable . . . . . . . . . .                        -                 -             (6,334)
                                                                  -------------   ---------------   ----------------
          Net cash used in investing activities. . .                   (6,453)          (25,662)           (14,674)
                                                                  -------------   ---------------   ----------------
Cash flows from financing activities:
   Net (payments) borrowings under line of credit. .                   (1,000)           51,000            (15,000)
   Net payments on other debt  . . . . . . . . . . .                     (732)           (1,075)            (3,593)
   Cash dividends paid . . . . . . . . . . . . . . .                   (7,566)           (7,590)            (3,726)
   Distribution of minority interest . . . . . . . .                        -              (46)                  -
   Proceeds from exercise of stock options . . . . .                        -             2,220                655
   Repurchase of Common Stock  . . . . . . . . . . .                   (1,918)          (28,088)                 -
   Proceeds from Common Stock issued   . . . . . . .                       68               152                282
                                                                  -------------   ---------------   ----------------
          Net cash (used in) provided by financing activities         (11,148)           16,573            (21,382)
                                                                  -------------   ---------------   ----------------
Net (decrease) increase in cash and cash equivalents.                  (4,582)            3,037             (2,180)
Cash and cash equivalents at beginning of year. . . .                   4,582             1,545              3,725
                                                                  -------------   ---------------   ----------------

Cash and cash equivalents at end of year  . . . . . .          $            -  $          4,582  $            1,545
                                                                  =============   ===============   ================
Supplemental disclosure of cash flow information:
   Cash paid for interest. . . . . . . . . . . . . .           $        7,140  $          6,333  $           4,900
                                                                  =============   ===============   ================
   Net cash paid (refunds received) for income taxes           $        3,575  $            214  $            (838)
                                                                  =============   ===============   ================
Supplemental disclosure of noncash activities:
   Dividends declared but unpaid . . . . . . . . . .           $            -  $          1,910  $           1,879
                                                                  =============   ===============   ================

</TABLE>
         The accompanying notes are an integral part of these consolidated
financial statements.

                                      F-5
<PAGE>
HEALTHPLAN SERVICES CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 1999


1.       DESCRIPTION OF BUSINESS AND ORGANIZATION

         HealthPlan Services Corporation (together with its direct and indirect
wholly owned subsidiaries, HealthPlan Services) is a leading managed health care
services company, providing marketing, distribution, administration, and medical
cost management services for health care plans and other benefit programs.
HealthPlan Services' customers include insurance companies, health maintenance
organizations ("HMOs") and other managed care organizations, and organizations
with self-funded plans. HealthPlan Services provides these services to
over 100,000 groups covering over 3 million members in the United
States. HealthPlan Services functions solely as a service provider generating
fee-based income and does not assume any underwriting risk.

2.       SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

         METHOD OF ACCOUNTING

         HealthPlan Services prepares its financial statements in conformity
with generally accepted accounting principles. These principles require
management to make estimates and assumptions that affect the reported amounts of
assets and liabilities and disclosure of contingent assets and liabilities at
the date of the financial statements and the reported amounts of revenues and
expenses during the reporting period. Actual results could differ from those
estimates.

         CONSOLIDATION

         The consolidated financial statements include the accounts of
HealthPlan Services Corporation and its subsidiaries. As of December 31, 1998,
HealthPlan Services had consolidated its investment in CENTRA HealthPlan LLC
("CENTRA") and Montgomery Management Corporation ("Montgomery Management") and
recorded the interest of the minority shareholders of those entities on the
balance sheet and statement of operations. As of December 31, 1999, HealthPlan
Services had acquired the remaining minority shares of both CENTRA and
Montgomery Management (see Note 3). All intercompany transactions and balances
have been eliminated in consolidation.

         CASH AND CASH EQUIVALENTS

         Cash and cash equivalents are defined as highly liquid investments that
have original maturities of three months or less.

         RESTRICTED CASH

         HealthPlan Services established a bank account for the sole purpose of
administering the contracts with the Florida Community Health Purchasing
Alliances ("CHPA"). This cash was withdrawn only to meet current obligations
connected with servicing these contracts. As of November 30, 1999, HealthPlan
Services' contract with CHPA was terminated.

                                      F-6
<PAGE>
         PROPERTY AND EQUIPMENT

         Property and equipment is stated at cost. Costs of the assets acquired
have been recorded at their respective fair values at the date of acquisition.
Expenditures for maintenance and repairs and research and development costs are
expensed as incurred. Major improvements that increase the estimated useful life
of an asset are capitalized. Depreciation is computed using the straight-line
method over the following estimated useful lives of the related assets:

                                                           YEARS
                                                    ---------------------

         Furniture and fixtures                     3-10
         Computers and equipment                    2-5
         Computer software                          3 or expected life
         Leasehold improvements                     Lease term

         PREPAID EXPENSES AND OTHER CURRENT ASSETS

         Prepaid expenses and other current assets consist primarily of prepaid
commissions (paid to certain agents at the initiation of a policy), rent,
insurance, postage, and repair and maintenance contracts.

         INVESTMENTS

As HealthPlan Services' investments in Caredata.com, Inc. ("Caredata.com")
formerly Medirisk, Inc., and HealthAxis Inc. (formerly Provident American
Corporation) (see Note 7) are classified as available for sale, they are
measured at fair market value. Any increase or decline in the value of
investments is recorded as unrealized appreciation or depreciation in the equity
section of the balance sheet. HealthPlan Services recognizes gains and losses
based on average costs.

         Investments in common stock and joint ventures in which HealthPlan
Services exercised significant influence but lacked control were accounted for
on the equity basis. Under the equity method, HealthPlan Services recorded its
proportionate share of income and loss of each investment. As of December 31,
1999, all such investments were liquidated.

         INTANGIBLES AND IMPAIRMENT OF LONG-LIVED ASSETS

         The excess of cost over the fair value of net assets acquired is
recorded as goodwill and amortized on a straight-line basis over 25 years. Other
intangibles, such as contract rights, are amortized over either the term or
expected life of the contracts, generally 5-7 years.

         HealthPlan Services reviews long-lived assets, including goodwill, for
impairment whenever events or changes in circumstances indicate that the
carrying value of such assets may not be recoverable. HealthPlan Services
compares the expected future undiscounted cash flows to the carrying values of
the long-lived assets at the lowest level of identifiable cash flows. When the
expected future undiscounted cash flows are less than the carrying amount, the
asset is written down to its estimated fair value.

         OTHER ASSETS

         Other assets include loan origination fees which are amortized over
the terms of the respective agreements.

                                      F-7
<PAGE>
         PREMIUMS PAYABLE

         HealthPlan Services collects insurance premiums on behalf of its
insurance carrier and managed care customers and remits such amounts to the
customers when due.

         REVENUE RECOGNITION

         Revenues are recognized ratably over contractual periods or as claims
processing and administrative services are being performed. Revenue collected in
advance is recorded as deferred revenue until the related services are
performed.

         AGENT COMMISSIONS

         Agent commissions are recognized as expense in the same period that
corresponding revenues are recognized. These commissions are paid upon
collection of cash.

         INTEGRATION EXPENSE

         Certain costs amounting to $2.1 million incurred by HealthPlan Services
in 1998 relative to the conversion of the data center and three claims platforms
for CENTRA as well as $1.9 million of costs incurred in converting the
information systems from HealthPlan Services' Framingham, Massachusetts office
to the Tampa office were recorded as integration expense.

         Certain costs amounting to $3.2 million incurred by HealthPlan Services
in 1997 relative to the post-acquisition integration of information systems at
Consolidated Group, Inc. and an affiliated company (collectively, "Consolidated
Group") and Harrington Services Corporation, together with its direct and
indirect wholly owned subsidiaries ("Harrington"), as well as the
post-assumption integration of information systems for the group operations of
TMG Life Insurance Company's Employee Benefits division ("TMG"), were recorded
as integration expense. Other non-information systems costs amounting to $1.7
million for items such as the closing of certain of HealthPlan Services'
offices, consolidation of treasury functions, and employee relocations have also
been recorded as integration expense.

         RESTRUCTURE CHARGES

         In the second quarter of 1999, HealthPlan Services incurred $0.9
million of restructuring costs reflecting employee terminations associated with
reductions in HealthPlan Services' workforce in Tampa, Florida. There were 63
employees terminated in management, claims administration, and information
systems. This restructure was completed in 1999, and there was a balance of $0.1
million in severance remaining to be paid in the first quarter of 2000. In
December of 1999, HealthPlan Services recorded a restructure charge of $2.9
million relating to the closing of HealthPlan Services' offices in Richardson,
Texas and San Bernardino, California, and additional reductions in the
workforces in Duncan, Oklahoma and St. Louis, Missouri. A total of 133 employees
were terminated in management, claims administration, and information systems.
At December 31, 1999, a balance of $2.6 million remained to be paid for lease
terminations and severance costs.

         In 1998, HealthPlan Services recorded a charge of $2.1 million to
reflect the cost of employee terminations, and the abandonment of property and
equipment associated with closing HealthPlan Services' Framingham,
Massachusetts, Chicago, Illinois, and Atlanta, Georgia offices. There were 47,
43, and 48 employees terminated in the Framingham, Chicago, and Atlanta offices,
respectively. These employees worked in management, claims administration, and
information systems. An accrual balance of $0.4 million remained at December 31,
1999, related to a lease termination payment due in December 2000.

         In 1997, HealthPlan Services recorded a charge of $1.4 million to
reflect the cost of exiting its Framingham, Massachusetts office. This charge
reflected the cost of terminating employees and abandoning property and
equipment. HealthPlan Services' restructure plan included the elimination of
approximately 150 jobs in management, administration, and information systems.
The administration and claims services historically

                                      F-8
<PAGE>
performed in Framingham were assumed in HealthPlan Services' Tampa, Florida and
Merrimack, New Hampshire offices.

         HealthPlan Services recognizes a liability for restructuring charges
and a corresponding charge to results of operations when the following
conditions exist: management approves and commits HealthPlan Services to a plan
of termination of employees, or an exit plan, and establishes the benefits that
current employees will receive upon termination; the benefit arrangement is
communicated to employees; the plan of termination identifies the number and
type of employees; and the exit plan or plan of termination will begin as soon
as possible, and significant changes are not likely. Restructure charges
consists of the following (in thousands):
<TABLE>
<CAPTION>
                                                                    ORIGINAL CHARGE
                                                              1999                    1998
                                                       -------------------      ------------------
<S>                                                 <C>                      <C>
Severance and related costs                         $              2,031     $             1,250
Office closure costs                                               1,725                     360
Write-off of property, plant, and equipment, net                     100                     442
                                                       -------------------      ------------------
  Restructure charge                                               3,856                   2,052
Amounts paid - 1998                                                                      (1,066)
Amounts paid - 1999                                              (1,153)                   (586)
                                                                                ------------------
Remaining liability - December 31, 1998                                      $               986
                                                       -------------------      ==================
Remaining liability - December 31, 1999             $              2,703     $               400
                                                       ===================      ==================
</TABLE>
         INCOME TAXES

         HealthPlan Services recognizes deferred assets and liabilities for the
expected future tax consequences of temporary differences between the carrying
amounts and the tax bases of assets and liabilities. For federal income tax
purposes, HealthPlan Services files a consolidated tax return with its wholly
owned subsidiaries.

         EARNINGS PER SHARE

         Basic earnings per share is calculated by dividing the income available
to common stockholders by the weighted average number of shares outstanding for
the period, without consideration for common stock equivalents. The calculation
of diluted earnings per share reflects the effect of outstanding options and
warrants using the treasury stock method.

         RECLASSIFICATIONS

         Certain prior year amounts have been reclassified to conform with the
current year's presentation. These amounts do not have a material impact on the
financial statements taken as a whole.

         STOCK-BASED COMPENSATION

         HealthPlan Services applies the intrinsic value method currently
prescribed by Accounting Principles Board Opinion No. 25 ("APB 25") and
discloses the pro forma effects of the fair value based method, as prescribed by
Statement of Financial Accounting Standards No. 123 ("SFAS 123").

         DERIVATIVE FINANCIAL INSTRUMENTS

         Derivative financial instruments including interest rate swaps are used
by HealthPlan Services principally in the management of its interest rate
exposures. Amounts to be paid or received under interest rate swap agreements
are accrued as interest rates change and are recognized over the life of the
swap agreements as an adjustment to interest expense. The fair values of the
swap agreements are not recognized in the consolidated financial statements
since they are accounted for as hedges.

                                      F-9
<PAGE>
         ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS

         Statement of Financial Accounting Standards No. 107, "Disclosure about
Fair Value of Financial Instruments," requires the disclosure of the fair value
of financial instruments, including assets and liabilities recognized and not
recognized in the consolidated statements of financial condition.

         HealthPlan Services' investments, which are readily marketable, are
carried at market value. Management estimates that the aggregate net fair value
of other financial instruments recognized on the consolidated statements of
financial condition (including cash and cash equivalents, receivables and
payables, and short-term borrowings) approximates their carrying value, as such
financial instruments are short-term in nature, bear interest at current market
rates or are subject to repricing.

         HealthPlan Services' only financial instruments not reflected at
estimated market value are its two interest rate swaps (see Note 9). The
unrecorded fair value of these swaps as of December 31, 1999 was approximately
$0.3 million.

3.       ACQUISITIONS

         CENTRA HEALTHPLAN LLC

         On June 16, 1998, HealthPlan Services acquired a 50.1% interest in
CENTRA. CENTRA was formed by an agreement between HealthPlan Services and CENTRA
Benefit Services, Inc. ("CBS") in which substantially all the assets in CBS's
third party administration business, which administers self-insured employee
benefit plans, were transferred to CENTRA. HealthPlan Services paid $0.2 million
for a 1% interest in CENTRA and acquired an additional 49.1% interest from CBS
in exchange for the payment of $7.4 million ($9.3 million purchase price net of
the payoff of a CBS note), the issuance of $4.0 million in five-year 5.75% notes
convertible into approximately 180,000 shares of HealthPlan Services' stock, a
purchase price holdback of up to $1.2 million, and additional contingent
consideration. In addition to such contingent consideration, CBS was given the
right to put its remaining interest in CENTRA at a contractual price not to
exceed $6.0 million within two years of the acquisition date if CENTRA met
certain financial performance criteria. CBS exercised its put right and on April
29, 1999, HealthPlan Services paid CBS $4.4 million, which represented a payment
of $5.5 million for CBS's 49.9% interest in CENTRA, offset by amounts due to
HealthPlan Services in connection with the CENTRA acquisition. In January 2000,
Healthplan Services paid $0.9 million to CBS in settlement of the purchase price
holdback. CENTRA is a major administrator of self-funded health plans for large
corporations. As part of its restructuring charge in the fourth quarter of 1999,
HealthPlan Services announced that it will close CENTRA's headquarters in
Richardson, Texas in the first half of 2000. CENTRA also has processing
facilities in Houston, Texas, Duncan, Oklahoma, Lynnwood, Washington, and
Charleston, West Virginia. The purchase price of CENTRA was allocated to the
fair value of the net assets acquired as follows (in thousands):

         Tangible assets acquired                     $                8,164
         Goodwill                                                     20,001
         Liabilities assumed                                         (9,990)
                                                           -------------------
                                                      $               18,175
                                                           ===================

         NATIONAL PREFERRED PROVIDER NETWORK, INC.

         On May 18, 1998, HealthPlan Services acquired National Preferred
Provider Network, Inc. ("NPPN") for $25.0 million cash and additional contingent
consideration of up to $25.0 million if NPPN achieved certain financial
performance objectives. On May 28, 1999, HealthPlan Services agreed to pay
NPPN's former owner net consideration of approximately $6.6 million in
settlement of the additional contingent consideration. Headquartered in
Middletown, New York, NPPN is a preferred provider organization ("PPO") network
which consists of over 450,000 physician offices, 4,000 hospitals, and 50,000
ancillary care providers covering all 50 states and the District of Columbia.
The purchase price of NPPN was allocated to the fair value of the net assets
acquired as follows (in thousands):

                                      F-10
<PAGE>
         Tangible assets acquired                     $                4,746
         Goodwill                                                     34,021
         Liabilities assumed                                        (10,199)
                                                           -------------------
                                                      $               28,568
                                                           ===================

         MONTGOMERY MANAGEMENT CORPORATION

On February 27, 1998, HealthPlan Services acquired 49% of the capital stock of
Montgomery Management from Provident Indemnity Life Insurance Company
("Provident Indemnity") for $4.0 million. In connection with the purchase,
HealthPlan Services obtained a warrant to purchase an additional 31% of
Montgomery Management for nominal consideration. On October 26, 1998, HealthPlan
Services exercised this warrant for an additional 31% of Montgomery Management's
capital stock at a cost of $8,060. Effective in March 1999, in connection with
HealthPlan Services' agreement with Provident Indemnity and HealthAxis Inc. (see
Note 7), HealthPlan Services acquired the remaining 20% interest in Montgomery
Management. Montgomery Management is a full service managing general underwriter
that has the authority to bind health insurance coverage (on behalf of the
insurance companies it represents) to self-funded customers. The purchase price
of Montgomery Management was allocated to the fair value of the net assets
acquired as follows (in thousands):

         Tangible assets acquired                      $                  990
         Goodwill                                                       5,008
         Liabilities assumed                                            (990)
                                                            -------------------
                                                       $                5,008
                                                            ===================

         DIVERSIFIED GROUP BROKERAGE

         On October 12, 1995, HealthPlan Services, Inc. ("HPSI"), a wholly owned
subsidiary of HealthPlan Services, acquired substantially all of the assets and
assumed certain liabilities of the third party administration business of
Diversified Group Brokerage Corporation ("DGB"), effective as of October 1,
1995. The purchase price for the DGB business consisted of (i) approximately
$5.1 million paid at closing, and (ii) for the seven-year period following the
closing date, semi-monthly payments based on the number of enrollees in accounts
that were DGB accounts as of the closing date, to be reduced by any attrition of
enrollees. HPSI placed $5.0 million in escrow, as required by the agreement to
fund those payments, and the present value of those estimated payments was
recorded as goodwill. Additionally, HPSI assumed approximately $1.0 million in
liabilities related to this purchase. In December 1997, HealthPlan Services sold
the contracts and certain other assets to DGB for cash totaling $4.3 million.
The cash consideration, net of the sale of certain property and equipment ($0.1
million), the write-off of interest receivable on the escrow account ($0.4
million), and the write-off of goodwill associated with the DGB acquisition
($2.3 million), resulted in a net recovery of $1.5 million.

         UNAUDITED PRO FORMA CONSOLIDATED RESULTS OF OPERATIONS

         The following unaudited pro forma consolidated results of operations of
HealthPlan Services give effect to acquisitions, accounted for as purchases, as
if they occurred on January 1, 1997 (in thousands):

                                             YEAR ENDED DECEMBER 31,
                                  ----------------------------------------------

                                            1998                    1997
                                     --------------------    -------------------
Revenues                          $              308,725  $             332,736
Net income                                         7,538                  8,091
Net income per common share                         0.52                   0.53

         The above pro forma information is not necessarily indicative of the
results of operations that would have occurred had the acquisitions been made as
of January 1, 1997 or of the results which may occur in the future.

                                      F-11
<PAGE>
4.       CONCENTRATION OF CUSTOMERS

         HealthPlan Services is party to a variety of contracts with insurance
companies, PPOs, HMOs, integrated delivery systems, and self-funded customers
located throughout the United States to provide third party marketing,
administration, and risk management services. For the years ended December 31,
1999, 1998, and 1997, HealthPlan Services' two largest payors accounted for
approximately 10.6% and 9.9%, 9.0% and 8.5%, and 13.1% and 12.6%, respectively,
of total revenues.

         HealthPlan Services grants credit, without collateral, to some of its
self-funded clients under certain contracts.

5.       INTANGIBLE ASSETS

         Intangible assets resulting from the excess of cost over the fair value
of the respective net assets acquired was as follows (in thousands):
<TABLE>
<CAPTION>
                                                                                         DECEMBER 31,
                                                                            ----------------------------------------
                                                                                  1999                   1998
                                                                            ------------------      ----------------
<S>                                                                    <C>                     <C>
        HealthPlan Services goodwill                                   $              32,841   $            32,841
        NPPN goodwill                                                                 34,021                25,240
        CENTRA goodwill                                                               20,001                22,334
        Montgomery Management goodwill                                                 5,008                 4,008
        Consolidated Group goodwill                                                   59,734                59,734
        Harrington goodwill                                                           66,705                66,705
        Third Party Claims Management goodwill                                           490                   490
        Contract rights                                                                1,481                 1,481
                                                                            ------------------      ----------------
                                                                                     220,281               212,833
        Less: Accumulated amortization                                              (28,979)              (20,076)
                                                                            ------------------      ----------------
                                                                       $             191,302   $           192,757
                                                                            ==================      ================

6.       PROPERTY AND EQUIPMENT

         Property and equipment consists of the following (in thousands):
<CAPTION>
                                                                                          DECEMBER 31,
                                                                             ---------------------------------------
                                                                                   1999                   1998
                                                                             -----------------       ---------------
<S>                                                                       <C>                     <C>
      Furniture and fixtures                                              $           10,290      $         10,076
      Computers and equipment                                                         17,887                17,801
      Computer software                                                               26,371                20,893
      Leasehold improvements                                                           3,921                 3,107
                                                                             -----------------      ---------------
                                                                                      58,469                51,877
      Less: Accumulated depreciation                                                (30,665)              (24,705)
                                                                             -----------------       ---------------
                                                                          $           27,804      $         27,172
                                                                             =================       ===============
</TABLE>
         HealthPlan Services capitalizes purchased software which is ready for
service and software development costs incurred from the time technological
feasibility of the software is established until the software is ready for use.
Costs associated with the Year 2000 compliance (not associated with other
software modifications), and other computer software maintenance costs related
to software development were expensed as incurred. Software development costs
and costs of purchased software are amortized using the straight-line method
over a maximum of three years or the expected life of the product.

         The carrying value of capitalized software assets is regularly reviewed
by HealthPlan Services, and a loss is recognized when the net realizable value
falls below the unamortized cost.

                                      F-12
<PAGE>
7.       INVESTMENTS

         Investments consist of the following (in thousands):
<TABLE>
<CAPTION>
                                                                                         DECEMBER 31,
                                                                           -----------------------------------------
                                                                                 1999                    1998
                                                                           ------------------      -----------------
<S>                                                                             <C>                       <C>
         Investments available for sale,
            at market (cost of $3,984 and $6,460)                    $                 6,513  $               6,405
         Equity method investments                                                         -                    242
                                                                           ------------------      -----------------
                                                                     $                 6,513  $               6,647
                                                                           ==================      =================
</TABLE>
         In December 1997, HealthPlan Services and Sykes Enterprises,
Incorporated ("Sykes") formed Sykes HealthPlan Services, Inc. ("SHPS"). The new
company was owned fifty percent (50%) by each of the founding companies and
provides care management services, technology solutions, certain customer
support services, and other outsourcing capabilities to the health care and
insurance industries. HealthPlan Services invested $17.0 million in SHPS and
guaranteed a line of credit of up to $37.5 million to fund the activities of
SHPS. On September 11, 1998, HealthPlan Services sold its 50% interest in SHPS
to Sykes for $30.6 million and recognized a gain on the sale of SHPS of $27.9
million. Additionally, HealthPlan Services was relieved of its obligations
associated with SHPS' credit facility.

         HealthPlan Services accounted for its investment in SHPS under the
equity method of accounting. HealthPlan Services recorded its 50% share in the
loss incurred by SHPS, which was $11.8 million in 1998 and $2.9 million in 1997
on a pre-tax basis. This loss was principally the result of a charge for the
write-off of purchased research and development associated with SHPS'
acquisitions.

         In May 1998, HealthPlan Services invested $5.8 million in a convertible
note of HealthAxis.com, Inc. ("HealthAxis.com"), which was a wholly owned
subsidiary of HealthAxis Inc. and received warrants to purchase 100,000 shares
of HealthAxis Inc. stock. In October 1998, the note and accrued interest on the
note were converted into 2,365,365 shares of HealthAxis.com.

In February 1999, Provident Indemnity and HealthAxis Inc. asserted a demand
against HealthPlan Services, and HealthPlan Services asserted claims against
Provident Indemnity and HealthAxis Inc. Effective in March 1999, the parties
agreed to resolve all claims connected with the demand and exchange mutual
releases. In connection with the resolution, HealthPlan Services: agreed to
continue providing administrative services to Provident Indemnity and Provident
American Life and Health Insurance Company ("Provident American"), the latter of
which is now owned by Ceres Group, Inc.: acquired the remaining 20% interest in
Montgomery Management; agreed to sell 1,415,000 shares of HealthAxis.com stock;
exercised its warrants to purchase 100,000 shares of HealthAxis Inc. stock at
$9.00 per share; and received a net cash consideration of $9.3. The agreement
resulted in a pretax gain of $4.6 million. On December 31, 1999, HealthAxis
Inc.'s shares closed at $35.19 per share of common stock. The remaining
investment is recorded as available for sale with the unrealized holding gain
reported in the equity section of the balance sheet in acordance with Statement
of Financial Accounting Standards No. 115, "Accounting for Certain Investments
in Debt and Equity Securities" ("SFAS 115").

         On March 5, 1997, HealthPlan Services and Health Risk Management, Inc.
("HRM") mutually agreed to terminate a merger agreement previously entered into
on September 12, 1996. In connection with the termination, HealthPlan Services
purchased 200,000 shares of HRM common stock, representing approximately 4.5% of
HRM shares outstanding, at a price of $12.50 per share. During the first quarter
of 1998, HealthPlan Services sold all of its shares in HRM and recorded a
pre-tax gain on the sale of $0.2 million.

         On January 8, 1996, HealthPlan Services entered into an agreement with
Caredata.com, a provider of health care information, to purchase $2.0 million of
Caredata.com preferred stock representing a 9% ownership interest and, in
addition, to lend Caredata.com up to $10.0 million over four years in the form
of debt for which HealthPlan Services would receive detachable warrants to
purchase up to 432,101 shares of Caredata.com's common stock for $0.015 per
share, based on the amount of debt actually acquired. On January 28, 1997,
Caredata.com completed an initial public offering and satisfied the $6.9 million
debt balance in accordance with the

                                      F-13
<PAGE>
agreement. The remaining value of the warrants of approximately $0.5 million was
accreted to income in the first quarter of 1997. Upon completion of the public
offering, Caredata.com's preferred stock was converted to common stock.
HealthPlan Services exercised its warrants in February of 1998 resulting in an
ownership of 480,442 shares of common stock, which represented an approximate
11% ownership interest. The average cost was $5.48 per share. During 1998,
HealthPlan Services sold 370,711 of its shares in Caredata.com and recorded a
pre-tax gain on the sale of $5.2 million. On December 31, 1999, Caredata.com's
shares closed at $6.63 per share of common stock. This investment is recorded as
available for sale with the unrealized holding gain reported in the equity
section of the balance sheet in accordance with SFAS 115.

8.       NOTE RECEIVABLE

In October 1997, in conjunction with HealthPlan Services' agreement to assume
all of the policy issuance, billing, and claims services of Provident Indemnity
and Provident American, HealthPlan Services advanced HealthAxis Inc. $5.0
million. HealthPlan Services recorded the present value of these payments at
HealthPlan Services' incremental borrowing rate of 7%, $4.3 million, as a note
receivable and recorded the remaining $0.7 million as contract rights included
in intangible assets. Effective in March 1999, in connection with HealthPlan
Services' agreement with Provident Indemnity and HealthAxis Inc., the note was
repaid.

9.       NOTES PAYABLE AND CREDIT FACILITIES

         Under HealthPlan Services' May 1, 1998 Amended and Restated Credit
Agreement, as amended, HealthPlan Services maintains a line of credit of $115.0
million (the "Line of Credit") with availability equal to a multiple of trailing
earnings before interest expense, income taxes, and depreciation and
amortization expense (with certain adjustments called for in the credit
agreement). This multiple is set at 3.25 through June 30, 2001 and steps down
thereafter to 2.75 during the remaining term of the facility. First Union
National Bank of North Carolina serves as "agency bank," and NationsBank, N.A.
serves as co-agent, with respect to this facility. The credit facility contains
provisions which include the maintenance of certain minimum financial ratios,
limitations on merger and acquisition activity, limitations on capital
expenditures, limitations on dividends and distributions, and limitations on
investment activity. HealthPlan Services' borrowing under the Line of Credit
includes interest ranging from LIBOR plus 250 basis points to New York prime
plus 150 basis points. The current rate on LIBOR drawings on the Line of Credit
at December 31, 1999 was 8.0%. The Line of Credit carries a commitment fee
ranging from 0.175% to 0.25% of the unused portion and is secured by the stock
of HealthPlan Services' subsidiaries. The outstanding draw was $90.0 million at
December 31, 1999, and the maximum amount available was $90.0 million.
HealthPlan Services incurred $6.2 million of interest expense on the Line of
Credit for the year ended December 31, 1999.

         HealthPlan Services did not meet certain financial performance
requirements under the credit facility for the third and fourth quarters of
1999. The lenders under the credit facility and Healthplan Services entered into
an amendment and waiver (the "Waiver Agreement") under which the lenders waived
default with respect to these requirements, provided that: (i) HealthPlan
Services met certain minimum performance objectives; (ii) the proposed
acquisition of HealthPlan Services by UICI was consummated on or prior to
February 10, 2000; (iii) the Agreement and Plan of Merger between HealthPlan
Services and UICI ("the Merger Agreement") did not otherwise terminate prior to
closing of the transaction contemplated thereby; and (iv) HealthPlan Services
refrained from issuing dividends and observe certain limits on its investments
and capital expenditures. The amendment and waiver also reduced the amount
available under the Line of Credit from $175.0 million to $115.0 million. The
proposed acquisition of HealthPlan Service had not been completed by February
10, 2000, and on February 10, 2000, the lenders under the credit facility and
HealthPlan Services entered into a nonwaiver and standstill agreement (the
"Standstill Agreement") with the lenders under the credit facility. Pursuant to
the Standstill Agreement, the lenders agreed to defer their rights or remedies
related to the failure of HealthPlan Services to meet certain financial
performance requirements under the credit facility for a period of thirty days
from the execution of the amended merger agreement (February 18, 2000) between
HealthPlan Services and UICI. Additionally, in accordance with the Standstill
Agreement: (i) HealthPlan Services executed and delivered to the agency bank a
supplement to the pledge agreement pledging 100% of the capital stock of
HealthAxis.com owned by HealthPlan Services; (ii) agreed upon a change in the
applicable margins to 250 and 150 basis points on borrowings on LIBOR and New
York prime drawings, respectively; and (iii) HealthPlan Services may not exceed
its borrowings on the date of the Standstill Agreement plus the amount available
under its swingline

                                      F-14
<PAGE>
credit agreement of $5.0 million with the agency bank. On March 17, 2000, the
Standstill Agreement was extended to April 15, 2000.

         On April 14, 2000, after agreeing to terminate the UICI transaction,
HealthPlan Services entered into an extension of the Standstill Agreement
pursuant to which HealthPlan Services and the lenders agreed to amend certain
terms of the May 1, 1998 credit agreement, with documentation to be formalized
by May 31, 2000. The agreement provides for a $90 million term loan including up
to $73.7 million maximum borrowings and remaining amounts available for letters
of credit. The agreement requires repayment of $250,000 of principal per month
for a three-month period commencing May 31, 2000 and $500,000 each month
thereafter with additional repayments of $15 million on January 31 and July 31,
2001, with a final payment in 2001. The agreement also provides for a $25
million revolving credit facility and an August 31, 2001 final maturity.
Interest rates vary from base rate plus 1.5% to base rate plus 3.0%

         The agreement requires initial payment of a fee of 1% of the maximum
amount of the facility plus certain administrative fees and annual commitment
fee of .25% for letters of credit and unused commitments.

         Under the agreed loan terms, HealthPlan Services must maintain certain
financial covenants for revenue, EBITDA, is restricted in capital expenditures,
and is subject to prepayment with proceeds of certain future activities such as
sale of certain assets, public offerings, etc.

         HealthPlan Services has also entered into two separate interest rate
swap agreements as a hedge against interest rate exposure on the variable rate
debt. The agreements, which expire in September and December 2001, effectively
convert $40.0 million of variable debt under the Line of Credit to fixed rate
debt at a weighted average rate of 6.18%. For the year ended December 31, 1999,
HealthPlan Services recorded $0.4 million of interest expense related to the
swap agreements. HealthPlan Services considers the fixed rate and variable rate
financial instruments to be representative of current market interest rates and,
accordingly, the recorded amounts approximate their present fair market value.

         In conjunction with the acquisition of HealthPlan Services in 1994 by
certain HealthPlan Services' officers and Noel Group, Inc., HealthPlan Services
assumed a note payable to CAL/GROUP (the "CAL/GROUP Note") of $1.3 million,
which bears interest at 5% per annum. The note payable requires semi-annual
principal payments in May and November of $64,000 to $80,000 through November
2008. Interest expense relating to the note payable was approximately $53,000
and $57,000 for the years ended December 31, 1999 and 1998, respectively.

         On July 1, 1996, HealthPlan Services assumed certain equipment notes as
a result of a prior agreement that had been executed by Harrington ("Harrington
Equipment Notes"). The notes, which are secured primarily by telephone
equipment, have interest rates ranging from 7.1% to 10.7%, with the final
payment due in February 2005. The monthly payment on these notes is $30,000.

         On May 18, 1998, HealthPlan Services assumed certain equipment notes as
a result of prior agreements that had been executed by NPPN ("NPPN Equipment
Notes"). The notes, which are secured primarily by furniture and telephone
equipment, have interest rates ranging from 11.0% to 11.6%, with the final
payment due in June 2002. The monthly payment on these notes is $13,000.

         In conjunction with the acquisition of CENTRA on June 16, 1998,
HealthPlan Services issued $4.0 million in five year 5.75% notes convertible
into approximately 180,000 shares of HealthPlan Services' stock. The notes
require semi-annual payments of accrued interest which commenced in January 1999
and continue until the outstanding principal is paid in full. Unless earlier
converted pursuant to the terms of the acquisition agreement, the outstanding
principal shall be paid in June 2003. Interest expense relating to the note
payable was $0.2 million and $0.1 million for the years ended December 31, 1999
and 1998, respectively.

         The balances outstanding on the above debt instruments are as follows
(in thousands):
<TABLE>
<CAPTION>
                                                                                         DECEMBER 31,
                                                                           -----------------------------------------
                                                                                 1999                   1998
                                                                           ------------------     ------------------
<S>                                                                  <C>                      <C>
         Line of Credit                                              $               90,000   $             91,000
         CAL/GROUP Note                                                               1,022                  1,096
         Harrington Equipment Notes                                                     496                    797
         NPPN Equipment Notes                                                           319                    430
         CENTRA Note                                                                  4,000                  4,000
                                                                           ------------------     ------------------
                                                                                     95,837                 97,323
         Less:  Amounts due within one year                                          (3,669)                  (486)
                                                                           ------------------     ------------------
         Long-term debt                                              $               92,168   $             96,837
                                                                           ==================     ==================
</TABLE>
                                      F-15
<PAGE>
         Future minimum principal payments for all notes as of December 31, 1999
are as follows (in thousands):


         2000                                                 3,669
         2001                                                87,041
         2002                                                   220
         2003                                                 4,182
         2004                                                   202
         Thereafter                                             523
                                                      ---------------
                                                $            95,837
                                                      ===============

10.      ACCRUED LIABILITIES

         Accrued liabilities consist of the following (in thousands):

<TABLE>
<CAPTION>
                                                                  DECEMBER 31,
                                                      -------------------------------------
                                                           1999                  1998
                                                      ---------------       ---------------
<S>                                             <C>                   <C>
      Adverse lease commitments                 $                  -  $                478
      Salaries and wages                                       7,531                 7,430
      Office closure costs                                     1,933                 1,446
      Interest                                                   564                   446
      Accrued legal and regulatory                               193                   429
      State and local taxes                                      121                   504
      Severance                                                1,463                     -
      Dividends declared                                           -                 1,910
      Adverse claims (see Note 12)                             4,577                     -
      NPPN settlement                                          4,000                     -
      Sales conferences                                           41                    19
      Care management outsource contract                       3,014                 1,201
      Other                                                    3,373                 2,906
                                                      ---------------       ---------------
                                                $             26,810  $             16,769
                                                      ===============       ===============
</TABLE>
         Adverse lease commitments relate to office leases assumed by HealthPlan
Services upon its acquisitions of Harrington and CENTRA and its assumption of
the TMG block of business at prices in excess of market rates or for property
that will not be utilized for the full term of the lease. Severance and office
closure costs refer to costs connected with HealthPlan Services' acquisitions of
Consolidated Group, Harrington, and CENTRA.

         A director of HealthPlan Services also serves as Chairman and Chief
Executive Officer of Automatic Data Processing, Inc. ("ADP"). ADP has provided
payroll and shareholder distribution services for HealthPlan Services since
1995. During the years ended December 31, 1999, 1998, and 1997, HealthPlan
Services compensated ADP for these services in the amounts of approximately
$240,000, $195,000, and $110,000, respectively.

11.      EMPLOYEE BENEFIT PLANS

         DEFINED CONTRIBUTION PLAN

         HealthPlan Services has a defined contribution employee benefit plan
established pursuant to Section 401(k) of the Internal Revenue Code covering
substantially all employees. HealthPlan Services matches one-third of employee
contributions limited to 6% of the employee's salary. Under the provisions of
the plan, participants' rights to employer contributions vest 40% after
completion of three years of qualified service and increase by 20% for each
additional year of qualified service completed thereafter. HealthPlan Services
converted employees of CENTRA and NPPN to HealthPlan Services' plan on January
1, 1999. During 1998, HealthPlan Services retained CENTRA's and NPPN's plans.
Expense in connection with these plans for the years ended December 31, 1999,
1998, and 1997 was approximately $0.7 million, $0.7 million, and $1.0 million,
respectively.

                                      F-16
<PAGE>
         POST-RETIREMENT BENEFIT PLAN

         HealthPlan Services provides medical and term life insurance benefits
to certain retired employees. HealthPlan Services funds the benefit costs on a
current basis because there are no plan assets. HealthPlan Services incurred
post-retirement benefit cost of $28,000, $36,000, and $37,000 for the years
ended December 31, 1999, 1998, and 1997, respectively. At December 31, 1999 and
1998, accrued post-retirement liabilities of $1.3 million and $1.4 million,
respectively, were included in the balance in other long-term liabilities.
Actuarial assumptions used in calculating the obligation include a discount rate
of 7.5% and a health care cost trend rate of 5% in 2000 and thereafter. A 1%
increase in the health care cost trend rate would result in an additional
obligation of $65,000 and additional service cost and interest cost of $10,000.

         DEFERRED COMPENSATION PLAN

         HealthPlan Services has a deferred compensation plan with an officer
and former officer. The deferred compensation, which together with accumulated
interest is accrued but unfunded, is distributable in cash after retirement or
termination of employment, and at December 31, 1999 and 1998, amounted to
approximately $0.9 and $1.0 million, respectively. Both participants began
receiving such deferred amounts, together with interest at 12% annually, at age
65.

         MANAGEMENT STOCK

         From the period 1994 through January 1995, certain members of
management received 473,000 shares of Common Stock, which carried limitations on
vesting over a four-year period and restrictions regarding the sale of stock in
a public market. HealthPlan Services recognized compensation expense based on
the vesting period of the shares. The shares became fully vested in January
1999.

12.      COMMITMENTS AND CONTINGENCIES

         LEASE COMMITMENTS

         HealthPlan Services rents office space and equipment under
non-cancelable operating leases. Rental expense under the leases approximated
$14.3 million (net of $1.0 million charged to adverse lease accruals), $15.2
million (net of $1.6 million charged to adverse lease accruals), and $11.2
million (net of $1.5 million charged to adverse lease accruals) for the years
ended December 31, 1999, 1998, and 1997, respectively. Future minimum rental
payments under these leases are as follows (in thousands):

     2000                                           $10,799
     2001                                             8,491
     2002                                             7,253
     2003                                             6,398
     2004                                             5,355
     Thereafter                                       4,812
                                                    ----------
                                                    $43,108
                                                    ===========

         LITIGATION

         In the ordinary course of business, HealthPlan Services may be a party
to a variety of legal actions that affect any business, including employment and
employment discrimination-related suits, employee benefit claims, breach of
contract actions, and tort claims. In addition, because of the nature of its
business, HealthPlan Services could be subject to a variety of legal actions
relating to its business operations, including disputes alleging errors in claim
administration, underwriting, or premium billing. HealthPlan Services currently
has insurance coverage for some of these potential liabilities. Other potential
liabilities may not be covered by insurance, insurers may dispute coverage, or
the amount of insurance may not cover the damages awarded.

                                      F-17
<PAGE>
         In the third quarter of 1999, HealthPlan Services recorded $5.7 million
in pretax expense. This reserve reflected management's best estimate of the
possible ultimate liability to HealthPlan Services as a result of a claim
exceeding $7.0 million asserted by a customer, as well as unquantified claims
asserted by two customers and seven insurance brokers, and the failure of
mediation efforts with a former customer that had previously asserted a claim
exceeding $2 million. The customers alleged breach of contract and related
claims, and the brokers alleged loss of profits due to small group business
declines (see Note 16).

         While HealthPlan Services intends to mount a vigorous defense related
to these claims, the ultimate financial effect of these claims cannot be fully
determined at this time. In the opinion of HealthPlan Services' management,
although the outcome of current claims against HealthPlan Services is uncertain,
in the aggregate they are not likely to have a material adverse effect on
HealthPlan Services' business, financial condition, or results of operations.

         REGULATORY COMPLIANCE

         HealthPlan Services' activities are highly regulated by state and
federal regulatory agencies under requirements that are subject to broad
interpretations. HealthPlan Services cannot predict the position that may be
taken by these third parties that could require changes to the manner in which
HealthPlan Services operates.

13.      INCOME TAXES

         The provision for income taxes is as follows (in thousands):
<TABLE>
<CAPTION>
                                                               FOR THE YEAR ENDED DECEMBER 31,
                                          --------------------------------------------------------------------------
                                                  1999                        1998                     1997
                                          ----------------------       -------------------      --------------------
<S>                                             <C>                            <C>                     <C>
       Current
           Federal                   $                   1,871   $                 3,681   $                 2,986
           State                                           276                       650                       427
                                          ----------------------       -------------------      --------------------
                                                         2,147                     4,331                     3,413
                                          ----------------------       -------------------      --------------------
       Deferred
           Federal                                         (3)                     3,669                     5,130
           State                                           (1)                       683                       733
                                          ----------------------       -------------------      --------------------
                                                           (4)                     4,352                     5,863
                                          ----------------------       -------------------      --------------------
       Provision for income taxes
                                     $                   2,143   $                 8,683   $                 9,276
                                          ======================       ===================      ====================

         The components of deferred taxes recognized in the accompanying
financial statements are as follows (in thousands):
<CAPTION>
                                                                                       DECEMBER 31,
                                                                       ---------------------------------------------
                                                                              1999                     1998
                                                                       -------------------      --------------------
<S>                                                                            <C>                       <C>
     Deferred tax asset - current
         Accrued expenses not currently deductible                 $               4,532   $                 1,448
                                                                       ===================      ====================

     Deferred tax asset (liability) - non-current
         Deferred compensation                                     $                 480   $                   467
         Post-retirement benefits                                                    489                       523
         Depreciation                                                            (5,471)                   (4,300)
         Intangibles                                                               2,639                     4,248
         Equity in loss of joint venture                                            (93)                       186
         Unrealized (gain) loss on investments available for sale                  (936)                        21
                                                                       -------------------      --------------------
                                                                   $             (2,892)   $                 1,145
                                                                       ===================      ====================
</TABLE>
                                      F-18
<PAGE>
         The deferred tax asset resulting from intangibles relates to certain
intangible assets acquired by HealthPlan Services that are amortizable for tax
purposes.

         A valuation allowance is provided when it is more likely than not that
some portion of the deferred tax asset will not be realized. No valuation
allowance is considered necessary at December 31, 1999 and 1998, based on
HealthPlan Services' expectations of future taxable income.

         The provision for income taxes varies from the federal statutory income
tax rates due to the following:
<TABLE>
<CAPTION>
                                                               1999                   1998                  1997
                                                           --------------         --------------        -------------
<S>                                                                <C>                    <C>                  <C>
Federal statutory rate applied to pre-tax income                   34.0%                  34.0%                34.0%
State income taxes net of federal tax benefit                       5.0%                   5.0%                 5.0%
Non-deductible goodwill amortization                               43.5%                   6.8%                 5.3%
Other non-deductible items                                          3.5%                   3.4%                 1.9%
                                                           --------------         --------------        -------------

Effective tax rate                                                 86.0%                  49.2%                46.2%
                                                           ==============         ==============        =============

14.      EARNINGS PER COMMON SHARE

         Earnings per share are calculated in accordance with the provisions of
the Statement on Financial Accounting Standards No. 128 ("SFAS 128"), "Earnings
per Share," effective for 1997. SFAS 128 requires HealthPlan Services to report
both basic earnings per share, which is based on the weighted-average number of
common shares outstanding, and all dilutive potential common shares outstanding.
All prior years' earnings per share data have been restated in accordance with
SFAS 128.
<CAPTION>
                                                               NET INCOME
                                                            ATTRIBUTABLE TO                              PER SHARE
                                                              COMMON STOCK             SHARES             AMOUNT
                                                            -----------------      ---------------     --------------
<S>                                                                 <C>                  <C>                 <C>
     1999
     Earnings per share of common stock-basic          $                104               13,742    $          0.01
     Effect of dilutive securities:
          CENTRA convertible notes                                        -                  180                  -
                                                            -----------------      ---------------     --------------
     Earnings per share of common stock--
       assuming dilution                               $                104               13,922    $          0.01
                                                            =================      ===============     ==============

     1998
     Earnings per share of common stock-basic          $              9,698               14,353    $          0.68
     Effect of dilutive securities:
          Stock options                                                                       51                  -
          CENTRA convertible notes                                                           180             (0.01)
                                                            -----------------      ---------------     --------------
     Earnings per share of common stock--
       assuming dilution                               $              9,698               14,584    $          0.67
                                                            =================      ===============     ==============

     1997
     Earnings per share of common stock-basic          $             10,796               15,004    $          0.72
                                                            =================      ===============     ==============

</TABLE>
15.      STOCK OPTION PLANS AND EMPLOYEE STOCK PURCHASE PLAN

         STOCK OPTION PLANS

         HealthPlan Services' stock option plans authorize the granting of both
incentive and non-incentive stock options for a total of 2,590,000 shares of
Common Stock to key executives, management, consultants, and, with respect to
240,000 shares, to directors. Under the plans, all options have been granted at
prices not less than market value on the date of grant. Certain non-qualified
incentive stock options may be granted at less than market value.

                                      F-19
<PAGE>
Options generally vest over a four-year period from the date of grant, with 20%
of the options becoming exercisable on the date of the grant and 20% becoming
exercisable on each of the next four anniversaries of the date of the grant.

         A summary of option transactions during each of the three years ended
December 31, 1999 is shown below:
<TABLE>
<CAPTION>
                                                                             NUMBER                   WEIGHTED
                                                                               OF                      AVERAGE
                                                                             SHARES                 OPTION PRICE
                                                                       -------------------        ------------------
<S>                                                                              <C>                   <C>
             Under option, December 31, 1996
               (278,200 exercisable)                                           1,443,500       $             18.54
               Granted                                                           613,000                     20.37
               Exercised                                                        (46,800)                     14.00
               Canceled                                                         (41,600)                     20.32
                                                                       -------------------

             Under option, December 31, 1997
               (711,200 exercisable)                                           1,968,100                     19.17
               Granted                                                           203,000                     11.84
               Exercised                                                       (123,500)                     17.87
               Canceled                                                        (287,100)                     20.31
                                                                       -------------------

             Under option, December 31, 1998
               (922,800 exercisable)                                           1,760,500                     18.23
               Granted                                                           551,000                     10.45
               Exercised                                                               -                         -
               Canceled                                                        (346,050)                     15.75
                                                                       -------------------

             Under option, December 31, 1999                                   1,965,450

         There were 624,550 and 829,500 shares available for the granting of
options at December 31, 1999 and 1998, respectively.

         The following table summarizes the stock options outstanding at
December 31, 1999:
<CAPTION>
               RANGE                         NUMBER                  WEIGHTED AVERAGE                WEIGHTED
                 OF                      OUTSTANDING AT                 REMAINING                    AVERAGE
          EXERCISE PRICES               DECEMBER 31, 1999            CONTRACTUAL LIFE             EXERCISE PRICE
      -------------------------      ------------------------     -----------------------      ---------------------
         <S>               <C>                          <C>                         <C>                         <C>
           $ 7.19  -    $16.44                       789,250                     8 years                     $11.35
            16.57  -     26.00                     1,176,200                     7 years                      19.93
</TABLE>
                                      F-20
<PAGE>
         MEASUREMENT OF FAIR VALUE

         HealthPlan Services applies APB 25 and related interpretations in
accounting for its stock option plans and employee stock purchase plan.
Accordingly, no compensation cost has been recognized related to these plans.
Had compensation cost for HealthPlan Services' stock option and employee stock
purchase plans been determined based on the fair value at the grant dates, as
prescribed in SFAS 123, HealthPlan Services' net income and net income per share
would have been as follows:
<TABLE>
<CAPTION>
                                                                            YEAR ENDED DECEMBER 31,
                                                             -------------------------------------------------------
                                                                  1999                 1998               1997
                                                             ---------------      ---------------     --------------
<S>                                                              <C>                   <C>                <C>
          Net income (loss) attributable to
              common stock (in thousands):
              As reported                              $               104     $           9,698   $         10,796
              Pro forma                                              (223)                 8,528              9,363
                                                             ===============      ===============     ==============
          Net income (loss) per share:
              Basic as reported                        $              0.01     $            0.68   $           0.72
              Basic pro forma                                       (0.02)                  0.59               0.62
              Diluted as reported                      $              0.01     $            0.67   $           0.71
              Diluted pro forma                                        n/a                  0.59               0.62
</TABLE>
         The fair value of each option grant is estimated on the date of grant
using the Black-Scholes option pricing model with the following assumptions used
for grants during the applicable year: dividend yield of 0.00%, 4.78%, and 2.38%
for the years ended December 31, 1999, 1998, and 1997, respectively; expected
volatility of 30% for each of the years ended December 31, 1999, 1998, and 1997;
risk-free interest rates of 6.47% to 6.53% for options granted during the year
ended December 31, 1999, 4.15% to 5.62% for options granted during the year
ended December 31, 1998, and 5.49% to 6.54% for options granted during the year
ended December 31, 1997; and a weighted average expected option term of four
years for all three years.

         EMPLOYEE STOCK PURCHASE PLAN

         Under the 1996 Employee Stock Purchase Plan ("Employee Plan"),
HealthPlan Services is authorized to issue up to 250,000 shares of Common Stock
to its employees who have completed one year of service. The Employee Plan is
intended to provide a method whereby employees have an opportunity to acquire
shares of Common Stock of HealthPlan Services.

         Under the terms of the Employee Plan, an employee may authorize a
payroll deduction of a specified dollar amount per pay period. The proceeds of
that deduction are used to acquire shares of HealthPlan Services' Common Stock
on the offering date. The number of shares acquired is determined based on 85%
of the closing price of HealthPlan Services' Common Stock on the New York Stock
Exchange on the offering date.

         HealthPlan Services sold 16,143 shares in 1999, 12,662 shares in 1998,
and 14,569 shares in 1997 to employees under the Employee Plan.

16.      SUBSEQUENT EVENTS

         As of October 5, 1999, HealthPlan Services and UICI, a diversified
financial services company, entered into a merger agreement. On December 9,
1999, UICI announced a significant loss in its credit card operations, and the
merger was delayed. On February 18, 2000, HealthPlan Services and UICI agreed
upon an amended merger agreement for UICI to acquire HealthPlan Services for
convertible preferred securities. On April 13, 2000, HealthPlan Services
terminated the transaction by mutual agreement with UICI, as a result of the
failure to obtain required lender consents.

                                      F-21
<PAGE>
         In January 1997, HealthPlan Services began providing marketing and
administrative services for health plans of TMG Life Insurance Company (now
known as Clarica Life Insurance Company), with Connecticut General Life
Insurance Company ("CIGNA Re") acting as the reinsurer. In January 1999,
insureds under this coverage were notified that coverage would be canceled
beginning in July 1999. Substantially all coverage under these policies is
expected to terminate by December 31, 2000. In July 1999, Clarica asserted a
demand against HealthPlan Services for claims in excess of $7.0 million for
breach of contract and related claims, and HealthPlan Services asserted breach
of contract and various other claims against Clarica. In the third quarter of
1999, HealthPlan Services recorded a reserve for the Clarica claim and other
claims. In April 2000, Clarica and CIGNA Rejointly submitted a demand for
arbitration in connection with these claims and claims submitted by CIGNA Re for
approximately $6.0 million. HealthPlan Services intends to mount a vigorous
defense of the Clarica and CIGNA Re claims, and to continue pursuit of its
claims against Clarica and CIGNA Re. While the effect, if any, cannot be
determined at this time, in the opinion of management, it will not have a
material adverse effect on the accompanying financial statements.

17.      QUARTERLY FINANCIAL INFORMATION (UNAUDITED; IN THOUSANDS EXCEPT PER
SHARE DATA)
<TABLE>
<CAPTION>
                                                          FOURTH            THIRD         SECOND         FIRST
                                                        QUARTER (1)      QUARTER (2)      QUARTER       QUARTER
     Year ended December 31, 1999
<S>                                                          <C>              <C>          <C>            <C>
         Revenues                                            $66,538          $65,479      $70,932        $74,475
         Net (loss) income                                   (1,332)          (3,316)        3,316          1,437
         Basic (loss) net income per common share           $ (0.10)          $(0.24)       $ 0.24         $ 0.10
         Diluted net income per common share                     n/a              n/a       $ 0.24         $ 0.10

                                                          FOURTH            THIRD         SECOND         FIRST
                                                        QUARTER (3)      QUARTER (4)      QUARTER       QUARTER
     Year ended December 31, 1998
         Revenues                                            $74,965          $74,526      $71,740        $68,016
         Net income (loss)                                       385           12,256          223        (3,166)
         Basic net income (loss) per common share             $ 0.03           $ 0.88       $ 0.02        $(0.21)
         Diluted net income per common share                  $ 0.03           $ 0.88       $ 0.02            n/a
</TABLE>
(1) Net loss fluctuation due to $2.9 million pretax restructure charge.
(2) Net loss fluctuation due to $5.7 million pretax adverse claim charge.
(3) Net income fluctuation due to $1.5 million pretax integration costs
    associated with conversion of systems and data centers of acquired
    companies.
(4) Net income fluctuation due to $27.9 million pretax gain on the sale of the
    investment in SHPS.


                                      F-22
<PAGE>
              REPORT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS ON
                          FINANCIAL STATEMENT SCHEDULES




To the Board of Directors and Shareholders
of HealthPlan Services Corporation


Our audits of the consolidated financial statements referred to in our report
dated April 14, 2000 appearing on page F-1 of this Form 10-K of HealthPlan
Services Corporation also included an audit of the Financial Statement Schedule
listed in Item 14 of this Form 10-K. In our opinion, this Financial Statement
Schedule presents fairly, in all material respects, the information set forth
therein when read in conjunction with the related consolidated financial
statements.



PricewaterhouseCoopers LLP
Tampa, Florida
April 14, 2000

<PAGE>

              HEALTHPLAN SERVICES CORPORATION
              SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS
              (IN THOUSANDS)
<TABLE>
<CAPTION>

                                                                        Additions
                                                                 -------------------------------
                                                     Beginning        Bad Debt         Revenue                              Ending
Description                                           Balance         Expense          Reversals          Deductions (1)    Balance
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                      <C>            <C>                <C>                 <C>            <C>
Allowance for Doubtful Accounts
     December 31, 1999
                                                       1,689            2,146             1,081              1,705            3,211

Allowance for Doubtful Accounts
     December 31, 1998
                                                         150            2,429               809              1,699            1,689

Allowance for Doubtful Accounts
     December 31, 1997                                    99              454                 0                403
                                                                                                                                150
</TABLE>




(1) Reflects direct write-off of accounts.
<PAGE>
                                 Exhibit Index


 2.11(b)  Amendment to Amended and Restated Agreement and Plan of Merger dated
          March 23, 2000 by and among UICI and HealthPlan Services.

10.12(b)  Third Amendment and Waiver dated November 15, 1999; and the Nonwaiver
          and Standstill Agreements dated February 11, 2000.

10.17     HealthPlan Services Corporation 1998 Officer Bonus Plan Summary
          (compensatory plan).

21.1      Subsidiaries of the registrant.

23.1      Consent of PricewaterhouseCoopers LLP.

27.1      Financial Data Schedule.


                                                                 EXHIBIT 2.11(b)
                                                                 ---------------

                        AMENDMENT TO AMENDED AND RESTATED
                          AGREEMENT AND PLAN OF MERGER
                          ----------------------------


         THIS AMENDMENT TO AMENDED AND RESTATED AGREEMENT AND PLAN OF MERGER
(the "Amendment") is made and entered into effective as of March 23, 2000, by
and among UICI, A Delaware corporation ("Parent"), UICI ACQUISITION CO., a
Delaware corporation and a wholly owned subsidiary of Parent ("Sub"), UICI
CAPITAL TRUST I, a Delaware business trust ("Trust") and HEALTHPLAN SERVICES
CORPORATION, a Delaware corporation (the "Company"). This Amendment amends that
certain Amended and Restated Agreement and Plan of Merger, dated February 18,
2000, by and among Parent, Sub, Trust and the Company (the "Amended Merger
Agreement"). All capitalized terms not otherwise defined in this Amendment shall
have the meanings ascribed to them in the Amended Merger Agreement.

                              W I T N E S S E T H:

         WHEREAS, Parent, Sub, Trust and the Company are parties to the Amended
Merger Agreement pursuant to which Parent will acquire the Company pursuant to
the terms and conditions contained in the Amended Merger Agreement, and, in
furtherance of such acquisition, the Sub will merge with and into the Company in
accordance with the terms of the Amended Merger Agreement and the General
Corporation Law of the State of Delaware; and

         WHEREAS, Parent, Sub, Trust and the Company desire to execute this
Amendment to the Amended Merger Agreement in order to, among other things,
restate certain conditions to the obligations of Parent and Sub to effect the
Merger pursuant to the Amended Merger Agreement.

         NOW, THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which is hereby acknowledged, the parties hereto agree as
follows:

         1. AMENDMENT TO SECTION 8.2(d). Section 8.2(d) of the Amended Merger
Agreement is hereby deleted in its entirety and replaced with the following:

                  "Lenders' Consents. Parent shall have obtained, on or before
            April 15, 2000, (a) written consent of the requisite number of
            lenders (the "Company Lender Consent") under the Amended and
            Restated Credit Agreement, dated as of May 1, 1998, as amended to
            date, between the Company, the lenders named therein and First Union
            National Bank, as administrative agent (the "Company Credit
            Facility"), to the Parent's assumption of all indebtedness
            outstanding under the Company Credit Facility and to the taking of
            any and all other action contemplated hereby, and (b) written
            consent of the requisite number of lenders (the "Parent Lender
            Consent") under the Loan Agreement, dated as of May 17, 1999, as
            amended to date, between the Parent, the lenders named therein, and
            Bank of America, N.A., as administrative agent (the
<PAGE>

            "Parent Credit Facility") to (i) the Parent's assumption of all
            indebtedness outstanding under the Company Credit Facility, (ii) the
            Parent's issuance of the subordinated debentures, the making of
            interest payments thereon and the payment by the Trust of the
            distributions on the Preferred Securities, and (iii) the taking of
            any and all other action contemplated hereby. Parent shall use its
            commercially reasonable efforts to obtain the Company Lender Consent
            and the Parent Lender Consent. The Company agrees to cooperate with
            the Parent and the Parent's prospective financing sources in
            connection with due diligence inquiries related to the Company
            Lender Consent and the Parent Lender Consent."

         2. AMENDMENT TO SECTION 9.1(e)(III). Clause (iii) of Section 9.1(e) of
the Amended Merger Agreement is hereby deleted in its entirety and replaced with
the following:

            "(iii), the Parent Lender Consent and the Company Lender Consent
            shall not have been obtained by April 15, 2000 as provided in
            Section 8.2(d);"

         3. AMENDMENT TO SECTION 9.1(f)(III). Clause (iii) of Section 9.1(f) of
the Amended Merger Agreement is hereby deleted in its entirety and replaced with
the following:

            "(iii), the Parent Lender Consent and the Company Lender Consent
            shall not have been obtained by April 15, 2000 as provided in
            Section 8.2(d);"

         4. OTHER PROVISIONS. Except as specifically set forth in this
Amendment, all of the provisions, terms, conditions, and representations and
warranties set forth in the Amended Merger Agreement shall remain in full force
and effect.

                                       2
<PAGE>

         IN WITNESS WHEREOF, each of Parent, Trust, Sub and the Company has
caused this Amendment to be executed under seal on its behalf by its officers
thereunto duly authorized, all as of the date first above written.

                                   PARENT:
                                   UICI


                                   By: /s/ Gregory T. Mutz
                                      -----------------------------
                                      Name: Gregory T. Mutz
                                      Title: President

                                   SUB:

                                   UICI ACQUISITION CO.


                                   By: /s/ Glenn W. Reed
                                      -----------------------------
                                      Name: Glenn W. Reed
                                      Title: Vice President

                                   THE COMPANY:

                                   HEALTHPLAN SERVICES
                                   CORPORATION


                                   By: /s/ Phillip S. Dingle
                                      ------------------------------
                                      Name:  Phillip S. Dingle
                                      Title: Executive Vice President & Chief
                                             Financial Officer

                                   TRUST:

                                   UICI CAPITAL TRUST I

                                   By: /s/ Glenn W. Reed
                                      -----------------------------
                                      Name: Glenn W. Reed
                                      Title: Regular Trustee

                                   By: /s/ Matthew R. Cassell
                                      -----------------------------
                                      Name: Matthew R. Cassell
                                      Title:  Regular Trustee

                                       3

                                 EXHIBIT 2.11(c)

                              TERMINATION AGREEMENT



         THIS AGREEMENT, dated as of April 13, 2000, is by and between UICI, a
Delaware corporation ("Parent"), UICI Acquisition Co., a Delaware corporation
and a wholly owned subsidiary of Parent ("Sub"), UICI Capital Trust I, a
Delaware business trust (the "Trust"), and HealthPlan Services Corporation, a
Delaware corporation ("Company").

         WHEREAS, Parent, Sub, the Trust and the Company are parties to an
Amended and Restated Agreement and Plan of Merger, dated February 18, 2000, and
as amended as of March 6, 2000 (as so amended, the "Merger Agreement");

         WHEREAS, the Merger Agreement provides for the acquisition of the
Company by Parent pursuant to a merger of Company with and into Sub;

         WHEREAS, the merger and the other transactions contemplated by the
Merger Agreement were subject to satisfaction of several conditions precedent,
including, among other things, the receipt by UICI of the written consent of the
requisite number of lenders (the "Company Lender Consent") under the Amended and
Restated Credit Agreement, dated as of May 1, 1998, as amended, between the
Company, the lenders named therein and First Union National Bank, as
administrative agent; and

         WHEREAS, despite the commercially reasonable efforts of UICI and the
Company, UICI has been unable to obtain the Company Lender Consent.

         NOW, THEREFORE, pursuant to Section 9.1(a) of the Merger Agreement,
Parent and the Company do hereby mutually agree to terminate the Merger
Agreement and the parties do hereby further agree that, pursuant to Section 9.2
of the Merger Agreement, the merger shall be abandoned and the Merger
<PAGE>
Agreement shall become void, without liability on the part of any party thereto.

         IN WITNESS WHEREOF, Parent, Sub, the Trust and Company do each hereby
acknowledge and agree to the foregoing as of the day and year first above
written.



UICI                                     HEALTHPLAN SERVICES CORPORATION


By: /s/ Gregory T. Mutz                  By: /s/ James K. Murray, Jr.
   --------------------                     ----------------------------

Name: Gregory T. Mutz                    Name:   James K. Murray, Jr.
     -----------------
Title: President                         Title:  Chairman, President, and Chief
     -----------------                           Executive Officer





UICI ACQUISITION CO.


By: /s/ Glenn W. Reed
- ----------------------
Name: Glenn W. Reed
     -----------------
Title: Vice President
     -----------------


UICI CAPITAL TRUST I


By: /s/ Glenn W. Reed
- ----------------------
Name:   Glenn W. Reed
Title:  Regular Trustee


By: /s/ Matthew R. Cassell
- --------------------------
Name:   Matthew R. Cassell
Title:  Regular Trustee


                                       -2-


                                                                  EXHIBIT 10.12b
                                                                  --------------

                           THIRD AMENDMENT AND WAIVER
                           --------------------------

         THIS THIRD AMENDMENT AND WAIVER to the Credit Agreement referred to
below (this "Amendment and Waiver"), is made and entered into as of this 15th
day of November, 1999 by the Lenders party to such Credit Agreement and FIRST
UNION NATIONAL BANK, as Administrative Agent for the Lenders and HEALTHPLAN
SERVICES CORPORATION, a corporation organized under the laws of Delaware (the
"Borrower").

                              Statement of Purpose
                              --------------------

         The Lenders have extended certain credit facilities to the Borrower
pursuant to the Amended and Restated Credit Agreement dated as of May 1, 1998,
(as amended by the First Amendment dated as of June 23, 1998 (the "First
Amendment") and the Second Amendment, dated as of December 15, 1998 (the "Second
Amendment"), and as further amended, restated or otherwise modified, the "Credit
Agreement"), by and among the Borrower, the Lenders party thereto, and the
Administrative Agent.

         Pursuant to Section 9.3 of the Credit Agreement (as amended and set
forth in the Second Amendment), the Borrower is required to maintain a minimum
EBITDA. The Borrower anticipates that its minimum EBITDA for the period of
July 1, 1999 - December 31, 1999 (the "Waiver Calculation Period") will not
meet that minimum requirement and the Borrower has requested that the
Administrative Agent and the Lenders waive the requirements of Section 9.3 for
such period. In addition, the Borrower anticipates that it will also fail to
meet the requirements set forth in Sections 9.1 (maximum Leverage Ratio, as
amended and set forth in the First Amendment) and 9.5 (minimum Cash Flow Ratio,
as amended and set forth in the Second Amendment) for the Waiver Calculation
Period.

         NOW THEREFORE, for good and valuable consideration, the receipt and
adequacy of which is hereby acknowledged, the parties hereto agree as follows:

         1. Definitions. All capitalized undefined terms used in this Waiver and
Amendment shall have the meanings assigned thereto in the Credit Agreement.

         2. Amendments to Credit Agreement.

         (a) Section 1.1 of the Credit Agreement shall be amended by deleting
the definition of "Aggregate Commitment" in its entirety and inserting the
following in lieu thereof:

         "Aggregate Commitment" means the aggregate amount of the Lenders'
         Commitments hereunder, as such amount may be reduced or modified at any
         time or from time to time pursuant to the terms hereof. On the date of
         the Third Amendment, the Aggregate Commitment shall be One Hundred
         Fifteen Million Dollars ($115,000,000).

         (b) Section 1.1 of the Credit Agreement shall be amended by inserting
the following defined term in the correct alphabetical order:
<PAGE>
         "Third Amendment" means the Third Amendment and Waiver dated as of
         November 15, 1999 by and among, the Borrower, the Lenders and the
         Administrative Agent.

         3. Waivers and Agreements.

         (a) The Administrative Agent and the Lenders hereby waive the
provisions of Sections 9.1, 9.3 and 9.5 and any Default or Event of Default
which shall or may have occurred as a result of non-compliance therewith solely
for the Waiver Calculation Period; provided, that:

                   (i) Borrower's EBITDA shall not be less than (A) $6,000,000
         for the fiscal quarter ending September 30, 1999 and (B) $7,500,000 for
         the fiscal quarter ending December 31, 1999;

                  (ii) the waivers set forth herein shall terminate and an Event
         of Default shall be deemed to have occurred and be continuing under the
         Credit Agreement on the earlier to occur of (i) the date which is no
         later than five (5) Business Days after the date on which the Agreement
         and Plan of Merger dated as of October 5, 1999 by and among UICI, UICI
         Acquisition Co. and the Borrower (the "Merger Agreement") is terminated
         or (ii) February 10, 2000 if the transactions contemplated by the
         Merger Agreement shall have failed to be consummated on or prior to
         such date (the "Waiver Termination Date"); PROVIDED FURTHER, that
         nothing set forth herein shall be deemed to be a consent to or approval
         of the Merger, which Merger is prohibited by the terms and conditions
         set forth in the Credit Agreement;

                  (iii) during the period from and after the date hereof to and
         including the Waiver Termination Date, the Borrower shall not be
         permitted to make the dividends otherwise permitted pursuant to Section
         10.7(d) of the Credit Agreement;

                  (iv) during the period from and after the date hereof to and
         including the Waiver Termination Date, the Borrower shall not be
         permitted to make the investments otherwise permitted pursuant to
         Section 10.4(g); and

                  (v) during the period from and after the date hereof to and
         including the Waiver Termination Date, the Borrower shall not permit
         Capital Expenditures to exceed $8,000,000 in the aggregate for any
         period of four (4) consecutive fiscal quarters ending during such
         period.

         (b) The Administrative Agent and the Lenders hereby acknowledge and
agree that the calculation of Net Income for the purposes of calculating the
minimum EBITDA required pursuant to clause (a)(i) above shall be increased by
(i) $5,658,000 in connection with a non-recurring non-cash charge taken during
the fiscal quarter ending September 30, 1999 with respect to reserves
established for litigation claims in accordance with FASB #5, (ii) $973,000 in
connection with a non-recurring cash gain taken during the fiscal quarter ending
September 30, 1999 and (iii) approximately $1,000,000 to 2,000,000 in connection
with a non-recurring cash and non-cash restructuring charge to be taken during
the fiscal quarter ending December 31, 1999.

                                       2
<PAGE>

         (c) The Administrative Agent and the Lenders hereby acknowledge and
agree that the Borrower's failure to comply with Sections 9.1, 9.3 and 9.5 as
described and as limited in paragraph (a) above does not in and of itself
constitute a material adverse change in the properties, businesses, results of
operations, or financial or other condition of the Credit Parties taken as a
whole.

         (d) The Administrative Agent and the Lenders hereby waive any Default
or Event of Default which shall or may have occurred as a result of the
non-compliance by the Borrower with Section 10.1(c) of the Credit Agreement
solely by reason of the Borrower's December 1998 renewal of the following two
Letters of Credit with The Fifth Third Bank of Columbus: (i) Irrevocable Standby
Letter of Credit dated April 14, 1995 in the amount of $25,000 for the benefit
of the State of South Carolina Budget and (ii) Irrevocable Standby Letter of
Credit dated September 9, 1994 in the amount of $490,696.29 for the benefit of
the State of South Carolina Budget.

         (e) The parties hereto hereby acknowledge and agree that the "Amendment
Period" (as defined and set forth in the Second Amendment) has not yet
terminated and, notwithstanding any of the terms and provisions of such
definition, shall not terminate at any time prior to the Waiver Termination
Date.

         4. Conditions. The effectiveness of this Amendment and Waiver shall be
conditioned upon receipt by the Administrative Agent of this Amendment and
Waiver executed by Lenders constituting Required Lenders.

         5. Limited Amendment and Waiver. Except as expressly amended herein,
the Credit Agreement and each other Loan Document shall continue to be, and
shall remain, in full force and effect. This Amendment and Waiver shall not be
deemed (a) to be a waiver of, or consent to, or a modification or amendment of,
any other term or condition of the Credit Agreement or any other Loan Documents
or (b) to prejudice any other right or rights which the Administrative Agent or
Lenders may now have or may have in the future under or in connection with the
Credit Agreement or the Loan Documents or any of the instruments or agreements
referred to therein, as the same may be amended, restated or otherwise modified
from time to time.

         6. Representations and Warranties. By its execution hereof, the
Borrower hereby certifies on behalf of itself and the other Credit Parties that
each of the representations and warranties set forth in the Credit Agreement and
the other Loan Documents is true and correct as of the date hereof as if fully
set forth herein and that as of the date hereof, and no Default or Event of
Default (other than those specifically and expressly waived hereunder) has
occurred and is continuing.

         7. Fees. The Borrower shall pay to each of the Lenders party to this
Second Amendment an amendment fee in an amount equal to the product of (i) 0.10%
multiplied by (ii) the commitment of such Lender under the Credit Agreement, as
reduced pursuant to the Third Amendment.

                                       3
<PAGE>

         8. Expenses. The Borrower shall pay all reasonable out-of-pocket
expenses of the Administrative Agent in connection with the preparation,
execution and delivery of this Amendment and Waiver, including without
limitation, the reasonable fees and disbursements of counsel for the
Administrative Agent.

         9. Governing Law. This Amendment and Waiver shall be governed by and
construed in accordance with the laws of the State of North Carolina.

         10. Counterparts. This Amendment and Waiver may be executed in separate
counterparts, each of which when executed and delivered is an original but all
of which taken together constitute one and the same instrument.

                            [SIGNATURE PAGES FOLLOW]

                                       4
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Amendment and
Waiver to be duly executed as of the date and year first above written.


                                    FIRST UNION NATIONAL BANK, as
                                    Administrative Agent and Lender


                                    By /s/ Thomas L. Stitchberry
                                       ----------------------------
                                    Name:  Thomas L. Stitchberry
                                           ------------------------
                                    Title: Senior Vice President
                                           ------------------------



                           [Signature Pages Continue]

<PAGE>

                                    CREDIT LYONNAIS NEW YORK BRANCH, as
                                    Lender


                                    By /s/ Philippe Soustra
                                       ---------------------------
                                    Name:  Philippe Soustra
                                           -----------------------
                                    Title: Senior Vice President
                                           -----------------------

                           [Signature Pages Continue]

<PAGE>


                                     SUNTRUST BANK, TAMPA BAY, as Lender


                                     By /s/ Ivy L. Bibler
                                        --------------------
                                     Name:  Ivy L. Bibler
                                            ----------------
                                     Title: Director
                                            ----------------

                           [Signature Pages Continue]

<PAGE>


                                     FLEET NATIONAL BANK, as Lender


                                     By /s/ Thomas Engels
                                        ----------------------
                                     Name:  Thomas Engels
                                            ------------------
                                     Title: Sr. Vice President
                                            ------------------


                           [Signature Pages Continue]

<PAGE>
                                     SOUTHTRUST BANK, NATIONAL
                                     ASSOCIATION, as Lender


                                     By /s/ Timothy F. Smith
                                       ------------------------------
                                     Name:  Timothy F. Smith
                                            -------------------------
                                     Title: Corporate Banking Officer
                                            -------------------------


                           [Signature Pages Continue]

<PAGE>
                                     COOPERATIEVE CENTRALE RAIFFEISEN-
                                     BOERENLEENBANK B.A. "RABOBANK
                                     NEDERLAND", NEW YORK BRANCH, as
                                     Lender


                                     By /s/ Michiel V.M. Vander Voort
                                        -------------------------------
                                     Name:  Michiel V.M. Vander Voort
                                            ---------------------------
                                     Title: Vice President
                                            ---------------------------


                           [Signature Pages Continue]
<PAGE>



                                     BANK OF AMERICA, N.A., as Lender


                                     By /s/ Sadahri Berry
                                        -----------------------
                                     Name:  Sadahri Berry
                                            -------------------
                                     Title: Vice President
                                            -------------------

                           [Signature Pages Continue]

<PAGE>
                                     AMSOUTH BANK, as Lender


                                     By /s/ Liza Lee Hoover
                                        ----------------------------
                                     Name:  Liza Lee Hoover
                                            ------------------------
                                     Title: Assistant Vice President
                                            ------------------------


                           [Signature Pages Continue]

<PAGE>
                                     HIBERNIA NATIONAL BANK, as Lender


                                     By /s/ Angela Bentley
                                        -------------------------
                                     Name:  Angela Bentley
                                            ---------------------
                                     Title: Portfolio Manager
                                            ---------------------


                           [Signature Pages Continue]

<PAGE>
                                     THE FIFTH THIRD BANK OF COLUMBUS,
                                     as Lender


                                     By _______________________________
                                     Name:_____________________________
                                     Title:____________________________

<PAGE>


[CORPORATE SEAL]                            HEALTHPLAN SERVICES
                                            CORPORATION, as Borrower


                                      By /s/ Phillip S. Dingle
                                         ----------------------------------
                                      Name:  Phillip S. Dingle
                                             ------------------------------
                                      Title: Executive Vice President & CFO
                                             ------------------------------
<PAGE>

                       NONWAIVER AND STANDSTILL AGREEMENT
                       ----------------------------------


         THIS NONWAIVER AND STANDSTILL AGREEMENT (this "Agreement") is made and
entered into as of the 11th day of February, 2000 by the Lenders party to the
Credit Agreement identified below and FIRST UNION NATIONAL BANK, as
Administrative Agent for the Lenders; and HEALTHPLAN SERVICES CORPORATION, a
corporation organized under the laws of Delaware (the "Borrower").

                              Statement of Purpose
                              --------------------

         The parties to this Agreement are parties to that certain Third
Amendment and Waiver (the "Third Amendment") dated as of November 15, 1999, as
well as to that certain Amended and Restated Credit Agreement dated as of May 1,
1998 (as amended by the Third Amendment and certain prior amendments, and as
further amended, restated or otherwise modified, the "Credit Agreement").
Capitalized terms used but not otherwise defined in this Agreement shall have
the meanings as such terms are defined in the Third Amendment or the Credit
Agreement, as the case may be.

         The Third Amendment recited that the Borrower anticipated that it would
fail to meet certain covenants (the "Breached Covenants") specified under
Sections 9.1, 9.3 and 9.5 of the Credit Agreement, for the Waiver Calculation
Period as defined in the Third Amendment. Such failures have since occurred.

         Among other terms, the Third Amendment included a provisional waiver of
any Default or Event of Default occurring by reason of the failure to comply
with the Breached Covenants for the Waiver Calculation Period, and further
expressly provided that such provisional waiver would terminate on February 10,
2000 if a proposed merger of the Borrower with UICI and UICI Acquisition Co.
(collectively, "UICI") and the other transactions contemplated by the Merger
Agreement (as defined in the Third Amendment) shall have failed to be
consummated on or prior to such date.

         Circumstances have intervened such that the transaction contemplated by
the Merger Agreement in effect as of the date of the Third Amendment in fact
cannot be consummated prior to February 10, 2000. The Borrower and UICI have
engaged in further discussions and negotiations with the view toward certain
modifications of the Merger Agreement. Among other terms under consideration
between such parties as of the time of this Agreement is a provision proposed by
UICI that the merger be conditioned upon agreement by the Lenders that all
Obligations under the Credit Agreement be assumed by the entity surviving the
consummation of the proposed merger (such entity, the "Surviving Entity"). As of
the time of this Agreement, neither the Lenders nor the Administrative Agent,
nor any of them, have agreed to any such assumption, or expressed any
willingness to negotiate or otherwise consider the terms of any such assumption.

         In light of the impending termination of the waivers as provided under
the Third Amendment, the Borrower has nevertheless requested an additional
period of time in which to continue negotiations with UICI, and to seek
agreement by the Lenders and the Administrative Agent as to disposition of the
Obligations, if in fact the proposed merger should occur.

         The Lenders and the Administrative Agent are willing to defer the
exercise of remedies for a limited period of time, subject to the express terms
and provisions of this Agreement.

                                       1
<PAGE>

                                    Agreement
                                    ---------

         NOW, THEREFORE in consideration of the foregoing and for other and
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1. Acknowledgments by Borrower. To induce the Lenders and the
Administrative Agent to execute this Agreement, the Borrower hereby
acknowledges, stipulates and agrees as follows:

         (a) Notwithstanding any provisional waiver as otherwise provided in the
Third Amendment, failures by the Borrower to comply with the Breached Covenants
calculated with respect to the Waiver Calculation Period constitute Defaults and
Events of Default that have occurred, remain uncured and are continuing as of
the time of this Agreement;

         (b) Neither the Lenders nor the Administrative Agent, nor any of them,
nor anyone acting on behalf of any such Person, have any obligation or have
otherwise made any commitment or other undertaking or expression of any
willingness to agree or otherwise consent (i) to any assumption by the Surviving
Entity of any of the Obligations or (ii) to any other term or provision of any
proposed merger between the Borrower and UICI, and neither the Borrower nor
anyone acting on its behalf is relying on any expression or assumption to the
contrary;

         (c) Except for the provisional waiver that is the subject of the Third
Amendment (which shall in all events expire as of February 10, 2000), as of the
time of this Agreement nothing has occurred that constitutes or otherwise can be
construed or interpreted as a waiver of, or otherwise to limit in any respect
any rights or remedies the Lenders or the Administrative Agent, or any of them,
have or may have arising as the result of Events of Default that have occurred
under the Credit Agreement, the remaining Loan Documents or applicable law; and

         (d) Except as expressly modified by this Agreement, all terms and
provisions of the Credit Agreement and the remaining Loan Documents, including
without limitation the provisions of Sections 11.3 and 13.12 of the Credit
Agreement, remain in full force and effect according to their respective terms.

         2. Limited Deferral. The Lenders and the Administrative Agent
respectively agree to defer (a) the exercise of any rights or remedies arising
by reason of Events of Default that have occurred as a result of failure to
comply with the Breached Covenants, calculated for the Waiver Calculation Period
and (b) the enforcement of the conditions to borrowing set forth in Section 5.3
(solely with respect to the enforcement of such conditions to prohibit
borrowings by reason of Events of Default that have occurred as a result of
failure to comply with the Breached Covenants, calculated for the Waiver
Calculation Period), in each case, until the earliest of (i) March 24, 2000;
(ii) the date that is thirty (30) days following the date of execution of the
amended Merger Agreement by or on behalf of the Borrower and UICI; (iii) the
occurrence of any Event of Default other than Events of Default occurring as a
result of failure to comply with the Breached Covenants, calculated for the
Waiver Calculation Period; and (iv) breach of any of the further conditions or
agreements, as provided in the following paragraph 3(a) - (i) of this Agreement,
it being agreed that the breach of any such further condition or agreement shall
constitute an immediate Default and Event of Default under the Credit Agreement.
Notwithstanding the foregoing, nothing herein shall prevent, or be construed to
prevent, the Administrative Agent and the Lenders from enforcing the conditions
to borrowing set forth in Section 5.3 to prohibit borrowings by reason of any
Default or Event of Default other than by reason of Events of Default that have
occurred as a result of failure to comply with the Breached Covenants,
calculated for the Waiver Calculation Period.

                                       2
<PAGE>

         3. Further Conditions and Agreements.
            ----------------------------------
         (a) The failure of the Borrower and its Subsidiaries to generate EBITDA
of at least $7,500,000 for the fiscal quarter ending December 31, 1999 shall be
an immediate Default and Event of Default under the Credit Agreement. The
Administrative Agent and the Lenders hereby acknowledge and agree that the
calculation of Net Income for the purposes of calculating the minimum EBITDA
required pursuant to this paragraph 3(a) shall be increased in an aggregate
amount not to exceed $3,000,000 (which such amount shall include the $1,000,000
amount allowed in any fiscal quarter without the consent of Required Lenders per
the definition of "Net Income") in connection with a non-recurring cash and
non-cash restructuring charge to be taken during the fiscal quarter ending
December 31, 1999.

         (b) The Borrower agrees that during the period from and after the date
hereof until otherwise consented to by the Required Lenders in writing, the
Borrower shall not be permitted to (i) make the dividends otherwise permitted
pursuant to Section 10.7(d) of the Credit Agreement or (ii) make any Stock
Repurchase (as defined in the Second Amendment and Waiver the to the Credit
Agreement dated as of December 15, 1998) otherwise permitted pursuant to Section
10.7(c) of the Credit Agreement.

         (c) The Borrower agrees that during the period from and after the date
hereof until otherwise consented to by the Required Lenders in writing, the
Borrower and its Subsidiaries shall not be permitted to make any new investments
which would otherwise be permitted pursuant to Section 10.4(g) of the Credit
Agreement. Nothing herein shall restrict the ability of the Borrower and its
Subsidiaries to carry investments existing on the date hereof.

         (d) Other than borrowings under the Swingline Credit Agreement, the
Borrower agrees that during the period from and after the date hereof until
otherwise consented to by the Required Lenders in writing, the Borrower and its
Subsidiaries shall not be permitted to incur any new Debt otherwise permitted to
be incurred pursuant to Section 10.1 of the Credit Agreement; provided that the
Borrower and its Subsidiaries may (i) continue to carry Debt existing as of the
date hereof; (ii) renew and replace existing Hedging Agreements in a manner
consistent with Section 10.1(d); (iii) renew (but not increase) Letters of
Credit existing on the date hereof; and (iv) subject to paragraph 2 above,
continue to borrow and repay existing obligations under the Credit Agreement.

         (e) The Borrower agrees that during the period from and after the date
hereof until otherwise consented to by the Required Lenders in writing, the
Borrower and its Subsidiaries shall not be permitted to incur any new Guaranty
Obligations otherwise permitted to be incurred pursuant to Section 10.2(c) - (d)
of the Credit Agreement. Nothing herein shall prohibit the renewal (but not the
increase) of Guaranty Obligations existing on the date hereof.

         (f) The Borrower agrees that during the period from and after the date
hereof until otherwise consented to by the Required Lenders in writing, the
Borrower and its Subsidiaries shall not be permitted to incur any new Liens
otherwise permitted to be incurred pursuant to Section 10.3(e) of the Credit
Agreement.

         (g) The Borrower agrees that during the period from and after the date
hereof until otherwise consented to by the Required Lenders in writing, the
Borrower and its Subsidiaries shall not permit Capital Expenditures to exceed
$8,000,000 in the aggregate for any period of four (4) consecutive fiscal
quarters ending during such period.

         (h) The Borrower hereby agrees that the Aggregate Commitment of the
Lenders under the Credit Agreement shall be automatically and permanently
reduced by an amount equal to one hundred percent (100%) of the gross cash
proceeds, net of all reasonable costs of sale and taxes paid or payable as a
result thereof by the Borrower and its Subsidiaries, from the sale or other
disposition of assets by the

                                       3
<PAGE>

Borrower or any of its Subsidiaries after the date hereof. Such reduction shall
be made immediately upon receipt of such net cash proceeds. The Borrower agrees
that this provision shall not be deemed to permit the sale of assets not
otherwise permitted pursuant to the Credit Agreement.

         (i) As soon as practicable, and in any event no later than February 18,
2000, the Borrower shall cause to be executed and delivered to the
Administrative Agent (i) a supplement to the Pledge Agreement pledging 100% of
the capital stock of HealthAxis.com owned by the Borrower in form and content
satisfactory to the Administrative Agent and (ii) such other documents
reasonably requested by the Administrative Agent, in order that the capital
stock of such Subsidiary shall become Collateral for the Obligations.

         (j) The parties hereto hereby agree that the Credit Agreement shall be
amended by deleting the proviso contained in Section 4.1(c) of the Credit
Agreement (as amended by the Second Amendment to the Credit Agreement dated as
of December 15, 1998, such amendment, the "Second Amendment") in its entirety
and inserting the following text in lieu thereof:

              "; PROVIDED, that notwithstanding the foregoing, the Applicable
         Margin with respect to Base Rate Loans shall be 1.50% and the
         Applicable Margin with respect to LIBOR Rate Loans shall be 2.50%."


         4. Conditions. The effectiveness of this Agreement shall be conditioned
upon receipt by the Administrative Agent of (a) this Agreement executed by the
Borrower and the Lenders constituting Required Lenders and (b) payment by the
Borrower to the Administrative Agent, for the benefit of itself and the Lenders,
of the fees and expenses set forth in paragraph 7 of this Agreement.

         5. Limited Amendment and Waiver. Except as expressly provided in this
Agreement, the Credit Agreement and each other Loan Document shall continue to
be, and shall remain, in full force and effect. This Agreement shall not be
deemed or otherwise construed (a) to be a waiver of, or consent to or a
modification or amendment of, any other term or condition of the Credit
Agreement or any other Loan Document; (b) to prejudice any other right or rights
that the Administrative Agent or the Lenders, or any of them, may now have or
may have in the future under or in connection with the Credit Agreement or the
Loan Documents, as such documents may be amended, restated or otherwise modified
from time to time; (c) to be a commitment or any other undertaking or expression
of any willingness to engage in any further discussion with the Borrower or any
other person, firm or corporation with respect to any waiver, amendment,
modification or any other change to the Credit Agreement or the Loan Documents
or any rights or remedies arising in favor of the Lenders or the Administrative
Agent, or any of them, under or with respect to any such documents or (d) to be
a waiver of, or consent to or a modification or amendment of, any other term or
condition of any other agreement by and among the Borrower, on the one hand, and
the Administrative Agent or any other Lender, on the other hand.

         6. Representations and Warranties. By its execution hereof, the
Borrower hereby certifies on behalf of itself and the other Credit Parties that
each of the representations and warranties set forth in the Credit Agreement and
the other Loan Documents is true and correct as of the date hereof as if fully
set forth herein and that as of the date hereof, and no Default or Event of
Default (other than Events of Default occurring by reason of failure to comply
with the Breached Covenants calculated as of the Waiver Calculation Period) has
occurred and is continuing.

         7. Fees and Expenses. The Borrower shall pay to each of the Lenders
party to this Agreement a consent fee in an amount equal to the product of (i)
0.20% MULTIPLIED BY (ii) the Commitment of such Lender under the Credit
Agreement. Additionally, the Borrower shall pay all reasonable out-of-pocket

                                       4
<PAGE>
expenses of the Administrative Agent in connection with the preparation,
execution and delivery of this Agreement, including without limitation, the
reasonable fees and disbursements of counsel for the Administrative Agent.

         8. Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of North Carolina.

         9. Counterparts. This Agreement may be executed in separate
counterparts, each of which when executed and delivered is an original but all
of which taken together constitute one and the same instrument.


                            [SIGNATURES PAGES FOLLOW]

                                       5
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed as of the date and year first above written.


                                      FIRST UNION NATIONAL BANK, as
                                      Administrative Agent and Lender


                                      By /s/ Thomas L. Stitchberry
                                         -------------------------------
                                      Name:  Thomas L. Stitchberry
                                             ---------------------------
                                      Title: Senior Vice President
                                             ---------------------------
                           [Signature Pages Continue]


                                       6
<PAGE>

                                      CREDIT LYONNAIS NEW YORK BRANCH, as
                                      Lender


                                      By /s/ Robert Ivosevich
                                         ----------------------------
                                      Name:   Robert Ivosevich
                                             -------------------------
                                      Title: Senior Vice President
                                             -------------------------

                           [Signature Pages Continue]

                                       7
<PAGE>



                                      SUNTRUST BANK, TAMPA BAY, as Lender


                                      By /s/ Ivy L. Bibler
                                         -------------------------
                                      Name:  Ivy L. Bibler
                                             ---------------------
                                      Title: Director
                                             ---------------------

                           [Signature Pages Continue]


                                       8
<PAGE>

                                      FLEET NATIONAL BANK, as Lender


                                      By /s/ Thomas Engels
                                         ---------------------------
                                      Name:  Thomas Engels
                                             -----------------------
                                      Title: Senior Vice President
                                             -----------------------


                           [Signature Pages Continue]

                                       9
<PAGE>

                                      SOUTHTRUST BANK, NATIONAL
                                      ASSOCIATION, as Lender


                                      By /s/ Timothy F. Smith
                                         -----------------------------
                                      Name:  Timothy F. Smith
                                             -------------------------
                                      Title: Corporate Banking Officer
                                             -------------------------


                           [Signature Pages Continue]

                                       10
<PAGE>

                                      COOPERATIEVE CENTRALE RAIFFEISEN-
                                      BOERENLEENBANK B.A. "RABOBANK
                                      NEDERLAND", NEW YORK BRANCH, as
                                      Lender


                                      By /s/ Hans F. Breukhoven
                                         ----------------------------
                                      Name:  Hans F. Breukhoven
                                             ------------------------
                                      Title: Vice President
                                             ------------------------


                           [Signature Pages Continue]

                                       11
<PAGE>
                                      BANK OF AMERICA, N.A., as Lender


                                      By /s/ Sadahri Berry
                                         -------------------------
                                      Name:  Sadahri Berry
                                             ---------------------
                                      Title: Vice President
                                             ---------------------

                           [Signature Pages Continue]

                                       12
<PAGE>


                                      AMSOUTH BANK, as Lender


                                      By /s/ Liza L. Hoover
                                         ----------------------------
                                      Name:  Liza L. Hoover
                                             ------------------------
                                      Title: Assistant Vice President
                                             ------------------------


                           [Signature Pages Continue]


                                       13
<PAGE>

                                      HIBERNIA NATIONAL BANK, as Lender


                                      By /s/ Angela Bentley
                                         --------------------------
                                      Name:  Angela Bentley
                                             ----------------------
                                      Title: Portfolio Manager
                                             ----------------------


                           [Signature Pages Continue]


                                       14
<PAGE>


                                      THE FIFTH THIRD BANK OF COLUMBUS,
                                      as Lender


                                      By ________________________________
                                      Name:______________________________
                                      Title:_____________________________


                                       15
<PAGE>


[CORPORATE SEAL]                            HEALTHPLAN SERVICES
                                            CORPORATION, as Borrower


                                      By /s/ Phillip S. Dingle
                                         -------------------------------------
                                      Name:  Phillip S. Dingle
                                             ---------------------------------
                                      Title: Executive Vice President & CFO
                                             ---------------------------------

                                       16
<PAGE>

                       NONWAIVER AND STANDSTILL AGREEMENT
                       ----------------------------------

         THIS NONWAIVER AND STANDSTILL AGREEMENT (this "Agreement") is made and
entered into as of the 11th day of February, 2000 by FIRST UNION NATIONAL BANK,
as swingline lender (the "Swingline Lender") under the Swingline Credit
Agreement referred to below; and HEALTHPLAN SERVICES CORPORATION, a corporation
organized under the laws of Delaware ("HPS").

                              Statement of Purpose
                              --------------------

         The parties to this Agreement are parties to that certain Swingline
Credit Agreement dated as of May 1, 1998 (as amended, restated or otherwise
modified, the "Swingline Credit Agreement"). The parties to this Agreement, as
well as the Lenders referred to below, are also parties to that certain Third
Amendment and Waiver (the "Third Amendment") dated as of November 15, 1999, as
well as to that certain Amended and Restated Credit Agreement dated as of May 1,
1998 (as amended by the Third Amendment and certain prior amendments, and as
further amended, restated or otherwise modified, the "Syndicated Credit
Agreement") by and among HPS, the lenders party thereto (the "Lenders") and
First Union National Bank, as administrative agent (the "Administrative Agent")
for the Lenders. Capitalized terms used but not otherwise defined in this
Agreement shall have the meanings as such terms are defined in the Swingline
Credit Agreement, the Third Amendment or the Syndicated Credit Agreement, as the
case may be.

         Pursuant to Section 6.1(i) of the Swingline Credit Agreement, any Event
of Default (as defined in the Syndicated Credit Agreement) under the Syndicated
Credit Agreement constitutes an Event of Default (as defined in the Swingline
Credit Agreement) under the Swingline Credit Agreement. Additionally, any
termination of the Syndicated Credit Agreement will result in the termination of
the Swingline Credit Agreement pursuant to Section 6.1(i) of the Swingline
Credit Agreement. Furthermore, pursuant to Section 5.2 of the Swingline Credit
Agreement, HPS is obligated to comply with the financial and other covenants set
forth in the Articles VIII, IX and X of the Syndicated Credit Agreement.

         The Third Amendment recited that HPS anticipated that it would fail to
meet certain covenants (the "Breached Covenants") specified under Sections 9.1,
9.3 and 9.5 of Article IX of the Syndicated Credit Agreement, for the Waiver
Calculation Period as defined in the Third Amendment. Such failures have since
occurred.

         Among other terms, the Third Amendment included a provisional waiver of
any Default or Event of Default occurring by reason of the failure to comply
with the Breached Covenants for the Waiver Calculation Period, and further
expressly provided that such provisional waiver would terminate on February 10,
2000 if a proposed merger of HPS with UICI and UICI Acquisition Co.
(collectively, "UICI") and the other transactions contemplated by the Merger
Agreement (as defined in the Third Amendment) shall have failed to be
consummated on or prior to such date.

                                       1
<PAGE>

         Circumstances have intervened such that the transaction contemplated by
the Merger Agreement in effect as of the date of the Third Amendment in fact
cannot be consummated prior to February 10, 2000. HPS and UICI have engaged in
further discussions and negotiations with the view toward certain modifications
of the Merger Agreement. Among other terms under consideration between such
parties as of the time of this Agreement is a provision proposed by UICI that
the merger be conditioned upon agreement by the Lenders that all Obligations
under the Syndicated Credit Agreement be assumed by the entity surviving the
consummation of the proposed merger (such entity, the "Surviving Entity"). As of
the time of this Agreement, neither the Lenders nor the Administrative Agent,
nor any of them, have agreed to any such assumption, or expressed any
willingness to negotiate or otherwise consider the terms of any such assumption.

         As of the time of this Agreement, neither HPS nor UICI have requested
that the Surviving Entity be permitted to assume the obligations of HPS under
the Swingline Credit Agreement.

         In light of the impending termination of the waivers as provided under
the Third Amendment, HPS has nevertheless requested an additional period of time
in which to continue negotiations with UICI, and to seek agreement by the
Swingline Lender as to disposition of the Obligations (as defined in the
Swingline Credit Agreement), if in fact the proposed merger should occur.

         The Swingline Lender is willing to defer the exercise of remedies for a
limited period of time, subject to the express terms and provisions of this
Agreement.

                                    Agreement
                                    ---------

         NOW, THEREFORE in consideration of the foregoing and for other and
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

         1. Acknowledgments by HPS. To induce the Swingline Lender to execute
this Agreement, HPS hereby acknowledges, stipulates and agrees as follows:

         (a) Notwithstanding any provisional waiver as otherwise provided in the
Third Amendment, failures by HPS to comply with the Breached Covenants
calculated with respect to the Waiver Calculation Period constitute Defaults and
Events of Default under the Swingline Credit Agreement that have occurred,
remain uncured and are continuing as of the time of this Agreement;

         (b) Neither the Swingline Lender, nor anyone acting on behalf thereof,
has any obligation or has otherwise made any commitment or other undertaking or
expression of any willingness to agree or otherwise consent (i) to any
assumption by the Surviving Entity of any of the Obligations under the Swingline
Credit Agreement or (ii) to any other term or provision of

                                       2
<PAGE>

any proposed merger between HPS and UICI, and neither HPS nor anyone acting on
its behalf is relying on any expression or assumption to the contrary;

         (c) As of the time of this Agreement nothing has occurred that
constitutes or otherwise can be construed or interpreted as a waiver of, or
otherwise to limit in any respect any rights or remedies the Swingline Lender,
have or may have arising as the result of Events of Default that have occurred
under the Swingline Credit Agreement, the related loan documents or applicable
law; and

         (d) Except as expressly modified by this Agreement, all terms and
provisions of the Swingline Credit Agreement and the related loan documents,
including without limitation the provisions of Sections 7.2 and 7.15 of the
Swingline Credit Agreement, remain in full force and effect according to their
respective terms.

         2. Limited Deferral. The Swingline Lender agrees to defer (a) the
exercise of any rights or remedies arising by reason of Events of Default that
have occurred as a result of failure to comply with the Breached Covenants,
calculated for the Waiver Calculation Period and (b) the enforcement of the
conditions to borrowing set forth in Section 4.3 (solely with respect to the
enforcement of such conditions to prohibit borrowings by reason of Events of
Default that have occurred as a result of failure to comply with the Breached
Covenants, calculated for the Waiver Calculation Period), in each case, until
the earliest of (i) March 24, 2000; (ii) the date that is thirty (30) days
following the date of execution of the amended Merger Agreement by or on behalf
of HPS and UICI; (iii) the occurrence of any Event of Default (including,
without limitation any Event of Default arising pursuant to Section 6.1(i) of
the Swingline Credit Agreement) other than Events of Default occurring as a
result of failure to comply with the Breached Covenants, calculated for the
Waiver Calculation Period and (iv) any breach of any of the further conditions
and agreements set forth in paragraph 3(a) - (i) of the Non-Waiver and
Standstill Agreement of even date executed by the Administrative Agent, the
Lenders and HPS with respect to the Syndicated Credit Agreement, it being
expressly agreed that any breach of such further conditions and agreements shall
constitute an immediate Event of Default under the Swingline Credit Agreement.
Notwithstanding the foregoing, nothing herein shall prevent, or be construed to
prevent, the Swingline Lender from enforcing the conditions to borrowing set
forth in Section 4.3 to prohibit borrowings by reason of any Default or Event of
Default other than by reason of Events of Default that have occurred as a result
of failure to comply with the Breached Covenants, calculated for the Waiver
Calculation Period.

         3. Swingline Credit Agreement Termination Date. The parties hereto
hereby agree that Section 1.1 of the Swingline Credit Agreement shall hereby be
amended by deleting the defined term "Termination Date" and substituting the
following text in lieu thereof:

         "'Termination Date' shall mean April 30, 2000."

         4. Conditions. The effectiveness of this Agreement shall be conditioned
upon receipt by the Swingline Lender of (a) this Agreement executed by HPS and
the Swingline Lender and (b) payment by HPS to the Swingline Lender of the
expenses set forth in paragraph 7 of this Agreement.

                                       3
<PAGE>

         5. Limited Amendment and Waiver. Except as expressly provided in this
Agreement, the Swingline Credit Agreement and each other related loan document
shall continue to be, and shall remain, in full force and effect. This Agreement
shall not be deemed or otherwise construed (a) to be a waiver of, or consent to
or a modification or amendment of, any other term or condition of the Swingline
Credit Agreement or any other related loan document; (b) to prejudice any other
right or rights that the Swingline Lender may now have or may have in the future
under or in connection with the Swingline Credit Agreement or the other related
loan documents, as such documents may be amended, restated or otherwise modified
from time to time; (c) to be a commitment or any other undertaking or expression
of any willingness to engage in any further discussion with HPS or any other
person, firm or corporation with respect to any waiver, amendment, modification
or any other change to the Swingline Credit Agreement or the other related loan
documents or any rights or remedies arising in favor of the Swingline Lender
under or with respect to any such documents or (d) to be a waiver of, or consent
to or a modification or amendment of, any other term or condition of any other
agreement by and among HPS, on the one hand, and the Swingline Lender, on the
other hand.

         6. Representations and Warranties. By its execution hereof, HPS hereby
certifies on behalf of itself and its Subsidiaries that each of the
representations and warranties set forth in the Swingline Credit Agreement and
the other related loan documents is true and correct as of the date hereof as if
fully set forth herein and that as of the date hereof, and no Default or Event
of Default (other than Events of Default occurring by reason of failure to
comply with the Breached Covenants calculated as of the Waiver Calculation
Period) has occurred and is continuing.

         7. Fees and Expenses. HPS shall pay all reasonable out-of-pocket
expenses of the Administrative Agent in connection with the preparation,
execution and delivery of this Agreement, including without limitation, the
reasonable fees and disbursements of counsel for the Administrative Agent.

         8. Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of North Carolina.

         9. Counterparts. This Agreement may be executed in separate
counterparts, each of which when executed and delivered is an original but all
of which taken together constitute one and the same instrument.


                            [SIGNATURES PAGES FOLLOW]

                                       4
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed as of the date and year first above written.


                                    FIRST UNION NATIONAL BANK, as Swingline
                                    Lender


                                    By /s/ Thomas L. Stitchberry
                                       -------------------------------------
                                    Name:  Thomas L. Stitchberry
                                           ---------------------------------
                                    Title: Senior Vice President
                                           ---------------------------------

                           [Signature Pages Continue]

                                       5
<PAGE>


 [CORPORATE SEAL]                  HEALTHPLAN SERVICES CORPORATION, as
                                   Borrower under the Swingline Credit Agreement


                                   By /s/ Phillip S. Dingle
                                      -------------------------------------
                                   Name:  Phillip S. Dingle
                                          ---------------------------------
                                   Title: Executive Vice President & CFO
                                          ---------------------------------

                                       6
<PAGE>


                               WAIVER AND CONSENT
                               ------------------

         THIS WAIVER AND CONSENT to the Credit Agreement identified below (this
"Agreement"), is made and entered into as of this 1st day of March, 2000 by the
Lenders party to such Credit Agreement and FIRST UNION NATIONAL BANK, as
Administrative Agent for the Lenders and HEALTHPLAN SERVICES CORPORATION, a
corporation organized under the laws of Delaware (the "Borrower").

                              Statement of Purpose
                              --------------------

         The Lenders have extended certain credit facilities to the Borrower
pursuant to the Amended and Restated Credit Agreement dated as of May 1, 1998
(as previously amended, and as further amended, restated or otherwise modified,
the "Credit Agreement"), by and among the Borrower, the Lenders party thereto,
and the Administrative Agent.

         Pursuant to the terms and conditions of the Credit Agreement, the
Borrower is required to deliver to the Administrative Agent, for the ratable
benefit of itself and the Lenders, certain additional Collateral, Guaranty
Agreements and related documents identified on SCHEDULE I hereto (collectively,
the "Supplemental Collateral"). Because the Borrower delivered the Supplemental
Collateral after the dates specified in the Credit Agreement for the delivery
thereof, the Borrower has requested that the Lenders waive any Default or Event
of Default caused by the failure to deliver the Supplemental Collateral in a
timely fashion.

         Additionally, the Borrower has requested that the Lenders consent to
the sale of one hundred percent (100%) of the capital stock of Caredata.com
(such sale of stock, the "Caredata.com Sale") owned by the Borrower or any
Subsidiary thereof.

         The Administrative Agent and the Lenders have agreed to the requested
waiver and consent, subject to the terms and conditions of this Agreement.

         NOW THEREFORE, for good and valuable consideration, the receipt and
adequacy of which is hereby acknowledged, the parties hereto agree as follows:

         1. Definitions. All capitalized undefined terms used in this Agreement
shall have the meanings assigned thereto in the Credit Agreement.

         2. Waiver. The Administrative Agent and the Lenders hereby waive any
Default or Event of Default caused by the failure of the Borrower and its
Subsidiaries to deliver the Supplemental Collateral on or prior to the dates
specified in the Credit Agreement for the delivery thereof.

         3. Consent. The Administrative Agent and the Lenders hereby consent to
the Caredata.com Sale; PROVIDED that the proceeds of such sale shall be applied
as required by paragraph 3(h) of the Standstill Agreement (as defined below)
with the effect that the Aggregate Commitment of the Lenders under the Credit
Agreement shall be automatically and permanently reduced by an amount equal to
one hundred percent (100%) of the gross cash proceeds, net of all reasonable
costs of sale and taxes paid or payable as a result of thereof by the Borrower
and its Subsidiaries, from the Caredate.com Sale. Such reduction shall be made
immediately upon receipt of such net cash proceeds.
<PAGE>
         4. Confirmation. The Administrative Agent and the Lenders hereby
confirm that after giving effect to the waiver contained in paragraph 2 hereof,
the Non-Waiver and Standstill Agreement (the "Standstill Agreement") dated as of
February 11, 2000 executed in connection with the Credit Agreement shall
continue in effect pursuant to the terms thereof, with the effect, INTER ALIA
that if any Event of Default other than Events of Default that are the subject
of the Standstill Agreement or this Agreement should occur or be discovered, the
limited deferral described in paragraph 2 of the Standstill Agreement shall be
subject to immediate termination as provided in the Standstill Agreement.

         5. Conditions. The effectiveness of this Agreement shall be conditioned
upon receipt by the Administrative Agent of this Agreement executed by Lenders
constituting Required Lenders.

         6. Limited Waiver and Consent. Except as expressly provided in this
Agreement, the Credit Agreement and each other Loan Document shall continue to
be, and shall remain, in full force and effect. This Agreement shall not be
deemed or otherwise construed (a) to be a waiver of, or consent to or a
modification or amendment of, any other term or condition of the Credit
Agreement or any other Loan Document; (b) to prejudice any other right or
remedies that the Administrative Agent or the Lenders, or any of them, may now
have or may have in the future under or in connection with the Credit Agreement
or the Loan Documents, as such documents may be amended, restated or otherwise
modified from time to time; (c) to be a commitment or any other undertaking or
expression of any willingness to engage in any further discussion with the
Borrower or any other person, firm or corporation with respect to any waiver,
amendment, modification or any other change to the Credit Agreement or the Loan
Documents or any rights or remedies arising in favor of the Lenders or the
Administrative Agent, or any of them, under or with respect to any such
documents or (d) to be a waiver of, or consent to or a modification or amendment
of, any other term or condition of any other agreement by and among the
Borrower, on the one hand, and the Administrative Agent or any other Lender, on
the other hand.

         7. Representations and Warranties. By its execution hereof, the
Borrower hereby certifies on behalf of itself and the other Credit Parties that
each of the representations and warranties set forth in the Credit Agreement and
the other Loan Documents is true and correct as of the date hereof as if fully
set forth herein and that as of the date hereof, and no Default or Event of
Default has occurred and is continuing.

         8. Expenses. The Borrower shall pay all reasonable out-of-pocket
expenses of the Administrative Agent in connection with the preparation,
execution and delivery of this Agreement, including without limitation, the
reasonable fees and disbursements of counsel for the Administrative Agent.

         9. Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of North Carolina.

         10. Counterparts. This Agreement may be executed in separate
counterparts, each of which when executed and delivered is an original but all
of which taken together constitute one and the same instrument.

                           [Signature Pages to Follow]


                                       2
<PAGE>


         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed as of the date and year first above written.


                                     FIRST UNION NATIONAL BANK, as
                                     Administrative Agent and Lender


                                     By /s/ Matthew Berk
                                        -------------------------
                                     Name:  Matthew Berk
                                            ---------------------
                                     Title: Director
                                            ---------------------



                           [Signature Pages Continue]


[WAIVER AND CONSENT]

<PAGE>



                                     CREDIT LYONNAIS ATLANTA AGENCY, as
                                     Lender


                                     By /s/ Robert Ivosevich
                                        ------------------------------
                                     Name:  Robert Ivosevich
                                            --------------------------
                                     Title: Senior Vice President
                                            --------------------------

                           [Signature Pages Continue]

[WAIVER AND CONSENT]

<PAGE>

                                     SUNTRUST BANK, TAMPA BAY, as Lender


                                     By /s/ Ivy L. Bibler
                                        ------------------------
                                     Name:  Ivy L. Bibler
                                            --------------------
                                     Title: Director
                                            --------------------

                           [Signature Pages Continue]

[WAIVER AND CONSENT]

<PAGE>


                                     FLEET NATIONAL BANK, as Lender


                                     By /s/ Thomas Engels
                                        ---------------------------
                                     Name:  Thomas Engels
                                            -----------------------
                                     Title: Senior Vice President
                                            -----------------------


                           [Signature Pages Continue]


[WAIVER AND CONSENT]

<PAGE>


                                      SOUTHTRUST BANK, NATIONAL
                                      ASSOCIATION, as Lender


                                      By /s/ Timothy F. Smith
                                         -------------------------------
                                      Name:  Timothy F. Smith
                                             ---------------------------
                                      Title: Corporate Banking Officer
                                             ---------------------------


                           [Signature Pages Continue]


[WAIVER AND CONSENT]

<PAGE>



                                      COOPERATIEVE CENTRALE RAIFFEISEN-
                                      BOERENLEENBANK B.A. "RABOBANK
                                      NEDERLAND", NEW YORK BRANCH, as
                                      Lender


                                      By ___________________________________
                                      Name:_________________________________
                                      Title:________________________________



                           [Signature Pages Continue]


[WAIVER AND CONSENT]

<PAGE>



                                       BANK OF AMERICA, N.A., as Lender


                                       By /s/ Sadhari Berry
                                          ------------------------------
                                       Name:  Sadhari Berry
                                              --------------------------
                                       Title: Vice President
                                              --------------------------

                           [Signature Pages Continue]


[WAIVER AND CONSENT]

<PAGE>

                                      AMSOUTH BANK, as Lender


                                      By /s/ Liza L. Hoover
                                         ---------------------------------
                                      Name:  Liza L. Hoover
                                             -----------------------------
                                      Title: Assistant Vice President
                                             -----------------------------


                           [Signature Pages Continue]


[WAIVER AND CONSENT]

<PAGE>

                                      HIBERNIA NATIONAL BANK, as Lender


                                      By /s/ Angela Bentley
                                         ------------------------------
                                      Name:  Angela Bentley
                                             --------------------------
                                      Title: Portfolio Manager
                                             --------------------------


                           [Signature Pages Continue]

[WAIVER AND CONSENT]

<PAGE>




                                     THE FIFTH THIRD BANK OF COLUMBUS,
                                     as Lender


                                     By /s/ Mark Ransom
                                        -----------------------------
                                     Name:  Mark Ransom
                                            -------------------------
                                     Title: Vice President
                                            -------------------------
[WAIVER AND CONSENT]

<PAGE>


[CORPORATE SEAL]                     HEALTHPLAN SERVICES CORPORATION, as
                                     Borrower


                                     By /s/ Phillip S. Dingle
                                        ----------------------------------
                                     Name:  Phillip S. Dingle
                                            ------------------------------
                                     Title: Executive Vice President & CFO
                                            ------------------------------



[WAIVER AND CONSENT]

<PAGE>


                                   SCHEDULE I
                                   ----------

1)   Supplement to Pledge Agreement, pledging the stock of HealthAxis.com, Inc.

2)   Certificate No. C-12 for 950,365 Shares of the Common Stock of
HealthAxis.com, Inc., Stock Power (executed in blank), and Acknowledgement and
Consent

3)   Confirmation and Supplement to Pledge Agreement, pledging the stock of
Group Benefit Administrators Insurance Agency, Inc.

4)   Certificate No. 47 for 100,000 shares of the Common Stock of Group Benefit
Administrators Insurance Agency, Inc. and Stock Power (executed in blank)

5)   Confirmation and Supplement to Pledge Agreement, pledging ownership
interests in CENTRA HealthPlan LLC and the capital stock of Montgomery
Management Corporation

6)   Certificate No. 5 for 49.9% Interest in CENTRA HealthPlan LLC and Warranty
Assignment of LLC Interest (executed in blank)

7)   Certificate Nos. C-2, C-4, and C-6 for 12,740, 8,060, and 5,200 Shares,
respectively, of the Common Stock of Montgomery Management Corporation, and
Stock Power (executed in blank)

8)   Amended and Restated Subsidiary Guaranty Agreement executed by Montgomery
Management Corporation (including a delivery affidavit)

9)   Confirmation and Supplement to Pledge Agreement, pledging the stock of
Southern Nevada Administrators, Inc.

10)  Certificate No. 1 for 100 Shares of the Common Stock of Southern Nevada
Administrators, Inc. and Stock Power (executed in blank)

11)  Amended and Restated Subsidiary Guaranty Agreement (including a delivery
affidavit)

12)  UCC-1 financing statements and UCC-3 financing statement amendments
requested by the Administrative Agent

13)  Legal Opinion



                                                                    EXHIBIT 21.1


                      HEALTHPLAN SERVICES CORPORATION (DE)


                                  SUBSIDIARIES


   HEALTHPLAN SERVICES, INC. (FL)
       (d/b/a HCI HEALTHPLAN SERVICES; HCI HEALTHPLAN SERVICES, INC.;
       HPS SELECT BROKERAGE SERVICES; HARRINGTON BENEFIT SERVICES;
       R. E. HARRINGTON)
            AMERICAN BENEFIT PLAN ADMINISTRATORS, INC. (CA)
            CENTRA HEALTHPLAN LLC (DE)
            EMPLOYEE BENEFITS SERVICES, INC. (LA)
            GROUP BENEFIT ADMINISTRATORS INSURANCE AGENCY, INC. (MA)
            HARRINGTON SOUTHWEST, INC. (MO) (1/3)
            HEALTHPLAN SERVICES INSURANCE AGENCY, INC. (MA)
            HEALTHPLAN SERVICES INSURANCE AGENCY OF ILLINOIS, INC. (IL)
            MONTGOMERY MANAGEMENT CORPORATION (PA)
            PROHEALTH, INC. (DE)
                (d/b/a HARRINGTON PROHEALTH OR PROHEALTH COMPCARE IN SEVERAL
                 STATES)
            REH AGENCY OF MISSOURI, INC. (MO)
            RETAIL CARD L.L.C. (DE) (50%)
            SOUTHERN NEVADA ADMINISTRATORS, INC. (NV)
   HEATHCARE INFORMATICS CORPORATION (FL)
   NATIONAL PREFERRED PROVIDER NETWORK, INC. (NY)
   NATIONAL NETWORK SERVICES, INC. (NY)
   QUALITY MEDICAL ADMINISTRATORS, INC. (NY)

               CONSENT OF INDEPENDENT CERTIFIED PUBLIC ACCOUNTANTS
               ---------------------------------------------------


We hereby consent to the incorporation by reference in the Registration
Statement on Form S-8 (No.33-92708, 33-97050, 333-07631, 333-07641, 33-97048,
333-31913, 333-31915 and 333-00150) and in the Prospectuses constituting part of
the Registration Statements on Form S-3 (No.333-16079, 333-24261, and
333-24333)of HealthPlan Services Corporation of our report dated February 15,
2000 relating to the financial statements, which appears in the Annual Report to
Shareholders, which is incorporated in this Annual Report on Form 10-K. We also
consent to the incorporation by reference of our report dated April 14, 2000
relating to the financial statement schedules, which appears in this Form 10-K.





PricewaterhouseCoopers LLP
Tampa, Florida
April 14, 2000


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