SITEL CORP
10-Q, 1996-10-15
BUSINESS SERVICES, NEC
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<PAGE>


                          SECURITIES AND EXCHANGE COMMISSION
                                Washington, D.C. 20549


                                      FORM 10-Q

         Quarterly Report Pursuant to Section 13 or
    /X/  15(d) of the Securities Exchange Act of 1934

For the quarterly period ended August 31, 1996
Commission File Number 0-26152


                                  SITEL CORPORATION
                (Exact name of registrant as specified in its charter)


         MINNESOTA                                          47-0684333
(State or jurisdiction of                                  (I.R.S. Employer
incorporation or organization)                               Identification No.)


                                  13215 BIRCH STREET
                                OMAHA, NEBRASKA 68164
                                    (402) 498-6810
 (Address, including zip code, and telephone number, including area code, of
registrant's principal executive offices)


    Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports) and (2) has been subject to such
filing requirements for the past 90  days.  YES   X   NO

    As of October 2, 1996, the Company had 29,351,508 shares of Common Stock
outstanding.


    This 10-Q consists of 15 pages.  The Exhibit Index is on page 14.

<PAGE>

                            PART I - FINANCIAL INFORMATION

Item 1.  Financial Statements

                          SITEL CORPORATION AND SUBSIDIARIES

                        CONSOLIDATED CONDENSED  BALANCE SHEETS
                           August 31, 1996 and May 31, 1996

                                        ASSETS
                                                     August 31,     May 31,
                                                       1996          1996
                                                    -----------    -----------
                                                    (unaudited)    (restated)
Current assets:
 Cash and cash equivalents........................ $  6,185,326   $  5,347,646
 Trade accounts receivable (net of allowance for
   doubtful accounts of $  485,826
   and $  673,241, respectively)..................   47,242,040     29,293,780
 Marketable securities............................   10,888,595     42,569,744
 Prepaid expenses.................................    2,364,451        681,808
 Recoverable income taxes.........................          ---        117,905
 Other............................................    2,139,288      1,515,801
 Deferred income taxes............................      446,576        557,700
                                                    -----------    -----------
         Total current assets.....................   69,266,276     80,084,384
                                                    -----------    -----------
Property and equipment, net........................  26,818,580     19,502,017
Deposits and other assets..........................   2,349,371      1,362,185
Loans receivable from related parties..............     339,963        339,963
Goodwill...........................................  30,160,882      5,908,133
Deferred income taxes..............................  11,556,628     12,810,305
                                                    -----------    -----------

         Total assets............................. $140,491,700   $120,006,987
                                                    -----------    -----------
                                                    -----------    -----------

                       LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
 Note payable - bank..............................   $  495,422     $  206,500
 Current portion of long-term debt and
   capitalized lease obligations..................      741,760        172,086
 Trade accounts payable...........................    3,160,641      3,337,577
 Income taxes payable.............................      999,768            ---
 Note payable - related parties...................          ---        165,000
 Accrued wages, salaries and bonuses..............    5,956,475      6,399,982
 Other accrued expenses...........................    4,378,446      1,436,922
 Customer deposits and other......................       71,064         86,510
                                                    -----------    -----------
         Total current liabilities................   15,803,576     11,804,577
                                                    -----------    -----------
Long-term debt and capitalized lease
  obligations, net of current portion..............   5,253,889        891,973
Note payable to related party......................   7,253,636            ---
Deferred revenue...................................   1,327,881        500,000
Deferred compensation..............................   1,407,058        970,753

Minority interest..................................     156,863            ---
Commitments and contingencies

Stockholders' equity:
 Common stock, voting, $.001 par value,
   50,000,000 shares authorized, 20,110,808 and
   20,018,432 shares issued and outstanding,
   respectively...................................       20,110         20,018
 Paid-in capital..................................  109,096,786    107,676,547
 Currency exchange adjustment.....................      199,904         10,277
 Retained earnings (deficit)......................      (28,003)    (1,846,604)
                                                    -----------    -----------
         Total stockholders' equity...............  109,288,797    105,839,684
                                                    -----------    -----------

         Total liabilities and stockholders'
           equity................................. $140,491,700   $120,006,987
                                                    -----------    -----------
                                                    -----------    -----------

The accompanying notes are an integral part of the consolidated condensed
financial statements


                                          2

<PAGE>

                          SITEL CORPORATION AND SUBSIDIARIES

                     CONSOLIDATED CONDENSED STATEMENTS OF INCOME
                 FOR THE THREE MONTHS ENDED AUGUST 31, 1996 AND 1995
                                     (UNAUDITED)

<TABLE>
<CAPTION>

                                                          For the three months ended
                                                       -----------------------------------
                                                      August 31, 1996     August 31, 1995
                                                      ---------------     ---------------
                                                                             (restated)
<S>                                                    <C>                 <C>
Revenues.............................................. $   58,069,874      $   31,887,743
                                                        -------------       -------------
Operating expenses:
  Cost of services...................................      30,515,302          17,125,226
  Division selling, general and administrative
    expenses.........................................      19,847,958          10,156,014
  Corporate general and administrative
    expenses.........................................       2,695,233           1,639,011
                                                        -------------       -------------

         Total operating expenses....................      53,058,493          28,920,251
                                                        -------------       -------------

         Operating income ...........................       5,011,381           2,967,492
                                                        -------------       -------------

Other income (expense)
  Merger transaction costs ..........................        (545,670)                ---
  Other .............................................          38,255             123,615
                                                        -------------       -------------

         Total other  income (expense)...............        (507,415)            123,615


  Minority interest .................................           4,578                 ---
                                                        -------------       -------------

         Income before income taxes..................       4,499,388           3,091,107
                                                        -------------       -------------

  Income tax expense ................................       1,695,269           1,024,462
                                                        -------------       -------------

  Net income ........................................  $    2,804,119      $    2,066,645
                                                        -------------       -------------
                                                        -------------       -------------

  Per share amounts:
    Earnings per common and common
    equivalents share................................  $         0.11      $         0.09
                                                        -------------       -------------
                                                        -------------       -------------

  Weighted average common and common
    equivalent shares outstanding....................      25,620,806          21,887,692
                                                        -------------       -------------
                                                        -------------       -------------

</TABLE>

              The accompanying notes are an integral part of the consolidated
                             condensed financial statements.

                                          3

<PAGE>

                          SITEL CORPORATION AND SUBSIDIARIES

                   CONSOLIDATED CONDENSED  STATEMENTS OF CASH FLOWS
                 FOR THE THREE MONTHS ENDED AUGUST 31, 1996 AND 1995
                                      (unaudited)          
<TABLE>
<CAPTION>

                                                                                     Three Months Ended
                                                                          -------------------------------------
                                                                            August 31, 1996     August 31, 1995
                                                                          -------------------  ----------------
                                                                                                  (restated)
<S>                                                                         <C>                <C>
Net cash provided by operating activities. . . . . . . . .                   $  2,078,104        $  6,503,077
                                                                              -----------         -----------
Cash flows from investing activities:
    Purchases of property and equipment. . . . . . . . . .                     (7,085,411)         (1,578,995)
    Acquisition of subsidiary. . . . . . . . . . . . . . .                    (24,893,145)                ---
    Investments in marketable securities . . . . . . . . .                            ---         (12,938,802)
    Sale of marketable securities. . . . . . . . . . . . .                     31,863,758                 ---
    Advances on loans receivable from related parties. . .                            ---             (43,699)
    Changes in other assets. . . . . . . . . . . . . . . .                     (1,201,268)           (438,511)
                                                                              -----------         -----------

         Net cash used in investing activities . . . . . .                     (1,316,066)        (15,000,007)
                                                                              -----------         -----------

Cash flows from financing activities:
    Borrowings on note payable - bank. . . . . . . . . . .                     13,587,000           2,610,000
    Repayments of note payable - bank. . . . . . . . . . .                    (13,298,078)         (5,835,589)
    Borrowing  of long-term debt . . . . . . . . . . . . .                        419,596                 ---
    Repayment of long-term debt and capitalized lease
      obligations. . . . . . . . . . . . . . . . . . . . .                       (587,750)         (6,337,887)
    Repayment of note payable to related party . . . . . .                            ---            (492,388)
    State incentive credits received . . . . . . . . . . .                            ---             800,000
    Dividends  . . . . . . . . . . . . . . . . . . . . . .                            ---              (7,500)
    Common stock issued in public offerings,
      net of expenses. . . . . . . . . . . . . . . . . . .                             92          23,214,857
                                                                               -----------        -----------

         Net cash provided by financing activities . . . .                        120,860          13,951,493

Effect of exchange rate changes on cash. . . . . . . . . .                        (45,218)                ---
                                                                              -----------         -----------

         Net increase in cash. . . . . . . . . . . . . . .                        837,680           5,454,563
                                                                              -----------         -----------
Cash and cash equivalents, beginning of period . . . . . .                      5,347,646           2,024,194
Cash and cash equivalents, end of period . . . . . . . . .                   $  6,185,326        $  7,478,757
                                                                              -----------         -----------
                                                                              -----------         -----------

</TABLE>


           The accompanying notes are an integral part of the consolidated
                           condensed financial statements.


                                          4

<PAGE>


                          SITEL CORPORATION AND SUBSIDIARIES

                 NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS

1.  GENERAL:

The consolidated condensed  financial statements at August 31, 1996 and for the
three months then ended are unaudited and reflect all normal and recurring
adjustments which are, in the opinion of management, necessary for a fair
presentation of the financial position, operating results, and cash flows for
the interim periods.  The consolidated condensed financial statements should be
read in conjunction with the consolidated financial statements and notes
thereto, together with management's discussion and analysis of financial
condition and results of operations, contained in the Company's Form 10-K for
the year ended May 31, 1996.  The results of operations for the three months
ended August 31, 1996 are not necessarily indicative of the results for the
entire fiscal year ending May 31, 1997.

Where appropriate, items within the consolidated condensed financial statements
have been reclassified from the previous periods to conform to the current
year's presentation.

2.  EARNINGS PER SHARE:
Earnings per share attributable to common shareholders has been computed using
the weighted average number of common  and common equivalent shares outstanding:

                                                 Three Months Ended
                                                 ------------------
                                                    (unaudited)
                                            8/31/96                8/31/95
                                            -------                -------
                                                                  (Restated)

         Common stock                      20,050,783             15,920,694

         Common stock equivalents-
           stock options                    5,570,023              5,966,998
                                           ----------             ----------

                                           25,620,806             21,887,692
                                           ----------             ----------
                                           ----------             ----------



Pursuant to Securities and Exchange Commission Staff Accounting Bulletin No. 83,
options to purchase common stock granted with exercise prices below the initial
public offering price per share during the 12 months preceding the date of the
initial filing of the Registration Statement for the Company's initial public
offering are included in the calculation of common equivalent shares, using the
treasury stock method, as if they were outstanding for all periods presented.


3.  ACQUISITIONS:

In June, 1996, the Company completed the acquisition of  National Action
Financial Services, Inc. ("NAFS"), a credit collections and accounts receivable
management company.  The Company issued approximately 1.4 million common shares
in exchange for all of the outstanding NAFS common stock and incurred $545,670
of merger transaction costs.  The transaction was accounted for as a pooling of
interests.  As a result, the condensed financial statements for the three months
ended August 31, 1995, and as of  May 31, 1996 have been restated to include the
financial position and results of  operations    of


                                          5

<PAGE>



                         SITEL   CORPORATION AND SUBSIDIARIES

                 NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS

3.  ACQUISITIONS (CONTINUED):

NAFS.  The following table presents summary information regarding the separate
results of operations of the Company and NAFS for the three months ended August
31, 1995 as previously reported in the case of the Company.

                                                             SITEL CORPORATION
                        SITEL CORPORATION        NAFS            AS RESTATED
                        -----------------        ----            -----------

    Revenues            $30,745,213           $1,142,530        $31,887,743

    Net Income          $ 1,905,794           $   160,851       $ 2,066,645

    Earnings per share  $      0.09           $     ---         $       0.09

In June, 1996, the Company completed the acquisition of a 69.2% interest in
Teleaction, S.A. ("Teleaction") a Spanish teleservicing company.  The Company
paid approximately $25 million in cash for a 69.2% interest and will acquire the
remaining 30.8% of Teleaction in 1998 for a minimum purchase price of
approximately $11 million and an additional contingent purchase price which is
based upon Teleaction's profitability in 1996 and 1997.  The Company has
accounted for the acquisition as a purchase, has recorded the minimum obligation
and consolidated 100% of Teleaction's operations since the date of acquisition. 
The excess purchase price over the fair values of the net assets acquired was
$23.9 million which is being amortized over 25 years.

The results of operations of Teleaction for the three months ended August 31,
1996 have been included in the condensed financial statements.  The following
unaudited pro forma information shows the results of the Company as though the
Teleaction acquisition occurred on June 1, 1995.  These results include certain
adjustments, and do not necessarily indicate future results, nor the results of
historical operations had the acquisitions actually occurred on the assumed
date.


                                       Three Months Ended
                                       ------------------
                                            8-31-95
                                            -------
              Revenues                    $37,880,990

              Net income                  $ 2,245,498

              Earnings per share          $       .10


4.  SUBSEQUENT  EVENT:

In September, 1996 the Company's shareholders approved a share purchase
agreement between the Company and Mitre plc ("Mitre"), an English teleservicing
company.  Under this agreement the Company  issued approximately 9.2 million
shares of common stock in exchange for all the outstanding Mitre common stock. 
The Company will account for this transaction as a pooling of interests.


                                          6

<PAGE>

ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS
AND FINANCIAL CONDITION

                          SITEL CORPORATION AND SUBSIDIARIES

                         MANAGEMENT'S DISCUSSION AND ANALYSIS
                   OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION
                     THREE MONTHS ENDED AUGUST 31, 1996 AND 1995
                                     (unaudited)

    The following table sets forth certain financial data and the percentage of
total revenues of the Company for the periods indicated.  All amounts are in
thousands.
<TABLE>
<CAPTION>


                                                                             THREE MONTHS ENDED AUGUST 31,
                                                                ------------------------------------------------------
                                                                          1996                          1995
                                                                ------------------------    --------------------------
                                                                                                    (restated)

<S>                                                            <C>               <C>     <C>             <C>
Revenues . . . . . . . . . . . . . . . . . . . . . . . . .      $  58,070         100.0%    $  31,888         100.0%
                                                                 ------------------------    --------------------------
Operating expenses:
    Cost of services . . . . . . . . . . . . . . . . . . .         30,515          52.5%       17,125          53.7%
    Division selling, general and administrative
      expenses . . . . . . . . . . . . . . . . . . . . . .         19,848          34.2%       10,156          31.8%
    Corporate general and administrative
      expenses . . . . . . . . . . . . . . . . . . . . . .          2,695           4.6%        1,639           5.1%
                                                                 ------------------------    --------------------------

         Total operating expenses. . . . . . . . . . . . .         53,058          91.3%       28,920          90.6%
                                                                 ------------------------    --------------------------

         Operating income. . . . . . . . . . . . . . . . .          5,012           8.7%        2,968           9.4%
                                                                 ------------------------    --------------------------

Other income (expense)
    Merger transaction costs . . . . . . . . . . . . . . .          (546)          (0.9%)         ---           0.0%
    Other. . . . . . . . . . . . . . . . . . . . . . . . .             38           0.1%          124           0.4%
                                                                 ------------------------    --------------------------

Other income (expense) . . . . . . . . . . . . . . . . . .          (508)          (0.9%)         124           0.4%

Minority interest. . . . . . . . . . . . . . . . . . . . .              5           0.0%            0           0.0%
                                                                 ------------------------    --------------------------

         Income before income taxes. . . . . . . . . . . .          4,499           7.8%        3,092           9.8%
                                                                 ------------------------    --------------------------

Income tax expense . . . . . . . . . . . . . . . . . . . .          1,695           2.9%        1,024           3.2%
                                                                 ------------------------    --------------------------

Net income . . . . . . . . . . . . . . . . . . . . . . . .       $  2,804           4.9%     $  2,068           6.6%
                                                                 ------------------------    --------------------------
                                                                 ------------------------    --------------------------


</TABLE>


                                          7

<PAGE>

                          SITEL CORPORATION AND SUBSIDIARIES

                             MANAGEMENT'S DISCUSSION AND
              ANALYSIS OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION
                     THREE MONTHS ENDED AUGUST 31, 1996 AND 1995


ACQUISITIONS:

In June, 1996, the Company completed the acquisition of National Action
Financial Services, Inc. ("NAFS"), a credit collections and accounts receivable
management company.  The Company issued approximately 1.4 million common shares
in exchange for all of the outstanding NAFS common stock.  The transaction was
accounted for as a pooling of interests.

In June, 1996, the Company completed the acquisition of a 69.2% interest in
Teleaction, S.A. ("Teleaction") a Spanish teleservicing company.  The Company
paid approximately $25 million in cash for a 69.2% interest and will acquire the
remaining 30.8% of Teleaction in 1998 for a minimum purchase price of
approximately $11 million and an additional contingent purchase price which is
based upon Teleaction's profitability in 1996 and 1997. The Company has
accounted for the acquisition as a purchase.

In September, 1996 the Company's shareholders approved a share purchase
agreement between the Company and Mitre plc ("Mitre"), an English  teleservicing
company.  Under this agreement, the Company will issue approximately 9.2 million
shares of common stock in exchange for all the outstanding Mitre common stock.
The Company will account for this transaction as a pooling of interests.

REVENUES:

Revenues increased $26.1 million, or 82.1%, to $58.0 million in the first
quarter of fiscal 1997 from $31.9 million in the comparable period of fiscal
1996.  Of this increase $10.8 million was attributable to services initiated for
new clients and $15.3 million to higher revenues from existing  clients.   The
growth in new client revenue related primarily to recent acquisitions, while the
majority of the revenue increase from existing customers related to continued
growth in the telecommunication sector.

COST OF SERVICES:

Cost of services represents labor and telephone expenses directly related to
teleservicing activities.  As a percentage of revenues, cost of services was
52.5% for the first quarter of fiscal 1997; the percentage for the comparable
period of 1996 was 53.7%.  The majority of this decrease related to lower 
direct labor costs for service representatives hired for new operations 
outside of the Omaha labor market with lower prevailing hourly wage rates.


DIVISION SELLING, GENERAL AND ADMINISTRATIVE EXPENSES:

Division selling, general and administrative expenses include all expenses which
directly support divisional operations such as each division's management,
facilities expenses including rent, utilities and taxes, equipment depreciation
and maintenance expenses, sales and marketing activities and client support
services.  These expenses increased $9.6 million, or  95.4%, to $19.8 million in
the first quarter of  fiscal 1997 from  $10.2 million in the comparable period
of fiscal 1996.


                                          8


<PAGE>

                             MANAGEMENT'S DISCUSSION AND
                    ANALYSIS OF OPERATIONS AND FINANCIAL CONDITION
                     THREE MONTHS ENDED AUGUST 31, 1996 AND 1995

DIVISION SELLING, GENERAL AND ADMINISTRATIVE EXPENSES (CONTINUED):

This increase was primarily a result of increased expenses required to support
increased calling volumes.   Including the acquisitions, the Company has  added
18 new call centers since the first quarter of fiscal year  1996.  As a
percentage of revenue, these expenses increased from 31.8%  to 34.2% in fiscal
year 1997.  The percentage increase primarily related to non-recurring expenses
associated with acquisitions and start-up expenses at new facilities.

CORPORATE GENERAL AND ADMINISTRATIVE EXPENSES:

Corporate general and administrative expenses represent the cost of central
services the Company provides to support and manage its divisional activities.
These expenses include senior corporate management, accounting and payroll,
general administration, human resources management and legal services.
Corporate general and administrative expenses increased $1.1 million, or 64.4%
to $2.7 million in the first quarter of fiscal  1997 from $1.6 million in the
comparable period of fiscal 1996.  As a percentage of revenues, these expenses
decreased to 4.6%  in the first quarter of fiscal 1997 from 5.1% in the
comparable period of fiscal 1996.  This decrease was attributable to an increase
in revenues without a commensurate increase in corporate overhead and reflects
synergies derived from the Company's growth strategy.

OPERATING INCOME:

Operating  income increased $2.0 million, or  68.9%, to $5.0 million in the
first quarter of fiscal 1997 from  $3.0 million in the comparable period of
fiscal 1996.  As a percentage of revenues, operating income decreased to 8.7%
in the first quarter of fiscal 1997 from 9.4% in the comparable period of fiscal
`1996. The decrease related primarily to non-recurring expenses associated with
the Company's recent acquisitions.

OTHER INCOME AND EXPENSE:

Merger transaction costs relate to the NAFS acquisition, which was accounted for
as a pooling of interests and include legal, accounting and other non-recurring
costs directly associated with the combination.

The other category includes interest income, interest expense and other items of
income and expense that cannot be attributed to a particular division.  This
category decreased by $86,000 to $38,000 in the first quarter of fiscal 1997
from $124,000 in the comparable period of fiscal 1996.  The primary reason for
the change related to a decrease in interest expense incurred by Teleaction.

NET INCOME:

The Company reported net income of $2.8 million, or 4.9% of revenues, in the
first quarter of fiscal 1997 compared to net income of $2.1 million, or 6.6% of
revenues, in the comparable period of fiscal 1996.  The percentage decrease
related primarily to non-recurring expenses associated with the Company's recent
acquisition of NAFS.  Earnings per share increased 16.0% to $0.11 in the first
quarter of fiscal 1997 from $0.09 in the comparable period of fiscal 1996.


                                          9

<PAGE>


                          SITEL CORPORATION AND SUBSIDIARIES

                             MANAGEMENT'S DISCUSSION AND
                    ANALYSIS OF OPERATIONS AND FINANCIAL CONDITION
                     THREE MONTHS ENDED AUGUST 31, 1996 AND 1995


LIQUIDITY:

Cash provided by operating activities was $2.1 million during the first three
months of fiscal 1997.  This was the result of $6.2 million of net income before
depreciation and amortization and other non-cash charges and offset by a 
$(4.1) million change in operating assets and liabilities.  Cash used by
investing activities for the first three months of fiscal 1997 was $(1.3)
million, primarily related to capital expenditures and acquisitions offset by
the sale of marketable securities.  Cash provided by financing activities for
the first three months of  fiscal 1997 of $0.1 million primarily related to
the repayment of long-term debt and capital lease obligations.


                                          10

<PAGE>

                              PART II--OTHER INFORMATION

Items 1, 2, 3.

    Not Applicable.


Item 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

    (a)  DATE AND TYPE OF MEETING  The Company held a Special Meeting of its
         Stockholders on August 28, 1996.


    (b)  Not Applicable


    (c)  MATTERS VOTED UPON AND NUMBER OF VOTES CAST  There were 16,941,508
         shares of Common Stock represented at the special meeting in person or
         by proxy.  Two proposals were presented to the stockholders and both
         proposals were approved.  The voting on the proposals was as follows:

         Proposal 1     (to approve the Share Purchase Agreement between the
                        Company and the stockholders of Mitre plc and the
                        transactions contemplated by such Share Purchase
                        Agreement, including the issuance by the Company
                        of 9,170,553 shares of Common Stock to the Mitre
                        stockholders):

                             16,889,150 votes for (approximately 84%)
                                  6,780 votes against
                                  6,840 votes abstained

         Proposal 2     (authorization of an additional 150,000,000 shares of
                        undesignated capital stock, par value $0.001):

                              14,038,111 votes for (approximately 70%)
                               2,893,797 votes against
                                   9,600 votes abstained


    (d)  Not Applicable


Item 5.  OTHER INFORMATION.

    On October 7, 1996, the Company announced a two-for-one forward stock split
    of its Common Stock payable on October 21, 1996 to holders of record on
    October 14, 1996.


                                          11

<PAGE>



Item 6.  EXHIBITS AND REPORTS ON FORM 8-K.

         (a)  EXHIBITS.

           (1)   2.2     Stock Purchase Agreement dated June 12, 1996 regarding
                         acquisition of Tele-Action S.A.

           (2)   2.3(a)  Agreement and Plan of Reorganization dated June 6,
                         1996 regarding the acquisition of National Action
                         Financial Services, Inc.

           (2)   2.3(b)  Registration Rights Agreement dated June 28, 1996
                         between the Company and Michael W. Fletcher, as
                         Stockholders' Representative.

           (3)   2.4(a)  Amended and Restated Share Purchase Agreement dated 
                         June 6, 1996, regarding acquisition of Mitre plc 
                         (conformed copy including all amendments through
                         closing).

           (4)   3.1(a)  Articles of Amendment filed September 10, 1996 to the
                         Amended and Restated Articles of Incorporation.

                27       Financial Data Schedule

              _________________
              (1)  Incorporated by reference to the filing under the same
                   exhibit number with the Company's Form 8-K filed
                   June 27, 1996.

              (2)  Incorporated by reference to the filing under the same
                   exhibit number with the Company's Form 8-K filed
                   July 12, 1996.

              (3)  Incorporated by reference to the filing under the same
                   exhibit number with the Company's Form 8-K filed on 
                   September 18, 1996.

              (4)  Incorporated by reference to the filing under exhibit number
                   4.1(a) with the Company's registration statement on Form S-3
                   filed October 3, 1996.



         (b)  REPORTS ON FORM 8-K.  The Company filed the following reports on
              Form 8-K during the quarter for which this report is filed.

                   1)  The Form 8-K filed on June 21, 1996 reported the June 
              7, 1996 news release by the Company of the agreements to acquire
              Mitre plc, Tele-Action, S.A. and National Action Financial
              Services, Inc. under Items 5 (Other Events) and 7 (Financial
              Statements and Exhibits).

                   2)  The Form 8-K and amendment filed June 27, 1996 and
              August 23, 1996, reported the acquisition of 69.2% of the
              outstanding capital stock of Tele-Action, S.A. effective June 
              12, 1996 and reported Items 2 (Acquisition of Assets) and 7
              (Financial Statements and Exhibits).  The August 23, 1996 
              filing included the required financial statements for Tele-Action
              S.A.

                   3)  The Form 8-K and amendment filed July 12, 1996 and 
              August 30, 1996, reported the acquisition of 100% of the
              outstanding stock of National Action Financial Services, Inc.
              (NAFS) effective June 28, 1996 and reported Items 2 (Acquisition
              of Assets) and 7 (Financial Statements and Exhibits).  The 
              August 30, 1996 filing included the required financial statements
              for NAFS. 

                                          12


<PAGE>


                                      SIGNATURES


    Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.


Date:  October 11, 1996                SITEL Corporation


                                       By: /s/ James F. Lynch
                                          -------------------------------------
                                         James F. Lynch
                                         Chairman of the Board
                                         and Chief Executive Officer


                                       By: /s/ Barry S. Major
                                          -------------------------------------
                                         Barry S. Major
                                         Executive Vice-President and Chief
                                         Financial Officer
                                         (Principal Financial Officer)


                                       13

<PAGE>

                                  SITEL CORPORATION

                                    EXHIBIT INDEX


                        FORM 10-Q          AUGUST 31, 1996
                        ---------          ---------------
                                                                  Page Number
                                                                 In Sequential
                                                                   Numbering
Exhibit                                                              System
  No.                                                              ---------
 ----
 (1) 2.2     Stock Purchase Agreement dated June 12, 1996
             regarding the acquisition of Tele-Action, S.A.            N/A

 (2) 2.3(a)  Agreement and Plan of Reorganization dated June 6,
             1996 regarding the acquisition of National Action
             Financial Services, Inc.                                  N/A

 (2) 2.3(b)  Registration Rights Agreement dated June 28, 1996
             between the Company and Michael W. Fletcher, as
             Stockholder's Representative.                             N/A

 (3) 2.4(a)  Amended and Restated Share Purchase Agreement
             dated June 6, 1996, regarding acquisition of
             Mitre plc (conformed copy including all amendments
             through closing).                                         N/A

 (4) 3.1(a)  Articles of Amendment filed September 10, 1996 to
             the Amended and Restated Articles of Incorporation        N/A

    27       Financial Data Schedule                                    15



    ______________________
    (1)  Incorporated by reference to the filing under the same exhibit number
         with the Company's report on Form 8-K filed June 27, 1996.

    (2)  Incorporated by reference to the filing under the same exhibit number
         with the Company's report on Form 8-K filed July 12, 1996.

    (3)  Incorporated by reference to the filing under the same exhibit number
         with Company's Form 8-K filed on September 18, 1996.

    (4)  Incorporated by reference to the filing under exhibit number 4.1(a)
         with the Company's registration statement on Form S-3 filed October 3,
         1996.


                                       14


<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED CONDENSED BALANCE SHEETS AND CONSOLIDATED CONDENSED STATEMENTS OF
INCOME FOUND ON PAGES 2 AND 3 OF THE COMPANY'S FORM 10-Q FOR THE YEAR-TO-DATE,
AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          AUG-31-1996
<PERIOD-END>                               MAY-31-1996
<CASH>                                       6,185,326
<SECURITIES>                                10,888,595
<RECEIVABLES>                               47,727,866
<ALLOWANCES>                                   485,826
<INVENTORY>                                          0
<CURRENT-ASSETS>                            69,266,276
<PP&E>                                      26,818,580
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                             140,491,700
<CURRENT-LIABILITIES>                       15,803,576
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        20,110
<OTHER-SE>                                 109,268,687
<TOTAL-LIABILITY-AND-EQUITY>               140,491,700
<SALES>                                     58,069,874
<TOTAL-REVENUES>                            58,069,874
<CGS>                                       53,058,493
<TOTAL-COSTS>                               53,058,493
<OTHER-EXPENSES>                             (507,415)
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                              4,499,388
<INCOME-TAX>                                 1,695,269
<INCOME-CONTINUING>                          2,804,119
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 2,804,119
<EPS-PRIMARY>                                      .11
<EPS-DILUTED>                                      .11
        

</TABLE>


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