SITEL CORP
10-Q, EX-10.1, 2000-11-14
BUSINESS SERVICES, NEC
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                                  EXHIBIT 10.1

                              CONSULTING AGREEMENT
                              --------------------

     THIS  AGREEMENT is entered  into  effective  April 30, 2000  between  SITEL
Corporation,  a Minnesota  corporation,  111 South Calvert  Street,  Suite 1900,
Baltimore,  Maryland 21202 ("SITEL"),  and DreamField Partners, Inc., a Nebraska
corporation,   1004   Farnam   Street,   Suite  204,   Omaha,   Nebraska   68102
("Consultant").

     THE PARTIES AGREE AS FOLLOWS:

     1.  Retention as  Consultant.  SITEL  retains  Consultant  to provide,  and
Consultant  agrees to  provide,  consulting  and  advisory  services to SITEL as
reasonably  requested by SITEL,  with  Consultant's  time  commitment  hereunder
anticipated to be the equivalent of two days per month.  Consultant will involve
the  personal  services  of  its  Chairman,  Bill  L.  Fairfield,  in  providing
Consultant's  services under this Agreement.  SITEL acknowledges that Consultant
has other business,  community and personal commitments and responsibilities and
confirms that  reasonable  efforts will be made so that  Consultant  can provide
these services at times which are not in conflict with  Consultant's  other time
commitments and responsibilities.

     2. Compensation for Services.  SITEL shall pay Consultant $5,000 per month,
in arrears,  at the end of each calendar month during which this agreement is in
effect;  such  compensation  shall be prorated for any partial calendar month in
which this agreement begins or terminates.

     3.  Expenses.  SITEL also shall  pay,  or  reimburse  Consultant  for,  all
reasonable  business  expenses of Consultant in the  performance of its services
under this agreement  which are incurred and reported in accordance with SITEL's
policies and procedures.

     4.  Term;  Termination.  The  term of this  agreement  shall  begin  on the
effective date hereof and continue thereafter month to month until terminated by
either party at any time upon 30 days written notice.

     5.  Confidential  Information.  During  the  term  of  this  agreement  and
thereafter,  Consultant  agrees to safeguard  all  confidential  information  it
receives  from  SITEL,  to use  such  confidential  information  solely  for the
advancement of SITEL's interests, and to disclose such information only to those
persons who are required to have such  information in connection with their work
for SITEL and to other  persons only as may be expressly  authorized by SITEL in
writing.  Confidential  information  includes,  without  limitation:   financial
reports and  information;  management  reports;  business  forecasts;  strategic
planning and  marketing  information;  training  manuals;  pricing  information;
personnel and salary  information;  client lists and information;  and contracts
with (and confidential information of) clients, business partners, suppliers and
others.  Confidential  information  does not include any  information  which has
become  known  generally to the public  (other than as a result of  unauthorized
disclosure by Consultant or others who are under confidentiality  obligations to
SITEL). Upon SITEL's request following termination of this agreement, Consultant
will promptly return to SITEL all materials containing confidential  information
within its  possession or control  which SITEL  furnished him during the term of
this agreement.

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<PAGE>

     6. Independent  Contractor.  This is an independent  contractor arrangement
and not an employment arrangement. Consultant is not and shall not be considered
an  agent,  employee,  joint  venturer,  or  partner  of SITEL by virtue of this
consulting  arrangement.  Consultant  shall have no authority to contract for or
bind SITEL in any manner and shall not represent himself as an agent of SITEL or
as  otherwise  authorized  to act for or on  behalf  of SITEL by  virtue of this
consulting arrangement.

     7. Assignment.  This is an agreement for personal services and shall not be
assignable  by  Consultant.  This  agreement  shall bind and  benefit  SITEL and
Consultant and their respective successors and permitted assigns.

     8. Governing Law. This agreement is governed by Maryland law.

     9. Entire Agreement. This agreement expresses the parties' entire agreement
regarding the consulting services to be provided by Consultant.

                               SITEL CORPORATION



                               By:  /s/ Phillip A. Clough
                                  ----------------------------------------------
                                  Phillip A. Clough
                                  Chief Executive Officer


                                  DREAMFIELD PARTNERS, INC.



                              By: /s/ Bill L. Fairfield
                                  ----------------------------------------------
                                  Bill L. Fairfield
                                  Chairman

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