ALLMERICA FINANCIAL CORP
10-K, 1999-03-29
FIRE, MARINE & CASUALTY INSURANCE
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                                   FORM 10-K
 
                                 UNITED STATES
                      SECURITIES AND EXCHANGE COMMISSION
                             Washington, DC 20549
 
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934
 
  For the fiscal year ended: December 31, 1998
 
                                      OR
 
[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
    EXCHANGE ACT OF 1934
 
  For the transition period from:     to
 
  Commission file number: 1-13754
 
                        ALLMERICA FINANCIAL CORPORATION
            (Exact name of registrant as specified in its charter)
               Delaware                              04-3263626
    (State or other jurisdiction of               (I.R.S. Employer
    incorporation or organization)             Identification Number)
 
    440 Lincoln Street, Worcester,                      01653
             Massachusetts                           (Zip Code)
    (Address of principal executive
               offices)
 
      Registrant's telephone number, including area code: (508) 855-1000
 
          Securities registered pursuant to Section 12(b) of the Act:
 
<TABLE>
<CAPTION>
  Title of each class of securities     Name of Exchange on which Registered
  ---------------------------------     ------------------------------------
<S>                                     <C>
Common Stock, $.01 par value, together
      with Stock Purchase Rights              New York Stock Exchange
  7 5/8% Senior Debentures due 2025           New York Stock Exchange
</TABLE>
 
       Securities registered pursuant to Section 12(g) of the Act: NONE
 
  Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to
such filing requirements for the past 90 days. Yes [X]  No [_]
 
  Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to
the best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [_]
 
  Based on the closing sales price of March 15, 1999 the aggregate market
value of the voting and non-voting stock held by nonaffiliates of the
registrant was $2,983,288,029.
 
  The number of shares outstanding of the registrant's common stock, $.01 par
value, was 56,729,421 shares outstanding as of March 15, 1999.
 
                      DOCUMENTS INCORPORATED BY REFERENCE
 
  Portions of Allmerica Financial Corporation's Annual Report to Shareholders
for 1998 are incorporated by reference in Parts I, II, and IV. Portions of
Allmerica Financial Corporation's Proxy Statement of Annual Meeting of
Shareholders to be held May 11, 1999 are incorporated by reference in Part
III.
 
                Total number of pages, including cover page: 51
 
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                                    PART I
 
                                    ITEM I
 
                                   BUSINESS
 
Organization
 
  Allmerica Financial Corporation ("AFC" or the "Company") is a non-insurance
holding company organized as a Delaware corporation in 1995. The consolidated
financial statements of AFC include the accounts of AFC, First Allmerica
Financial Life Insurance Company ("FAFLIC") its wholly-owned life insurance
subsidiary, Allmerica Financial Life Insurance and Annuity Company ("AFLIAC"),
Allmerica Property & Casualty Companies, Inc. ("Allmerica P&C", a wholly-owned
non-insurance holding company), The Hanover Insurance Company ("Hanover", a
wholly-owned subsidiary of Allmerica P&C), Citizens Corporation (formerly an
82.5% owned subsidiary of Hanover), Citizens Insurance Company of America
("Citizens", a wholly-owned subsidiary of Citizens Corporation) and certain
other insurance and non-insurance subsidiaries.
 
  On December 3, 1998, a wholly owned subsidiary of the Company completed a
cash tender offer to acquire the outstanding shares of Citizens Corporation
common stock that AFC or its subsidiaries did not already own at a price of
$33.25 per share. Approximately 99.8% of publicly held shares of Citizens
Corporation common stock were tendered. On December 14, 1998, the Company
completed a short-form merger, acquiring all shares of common stock of
Citizens Corporation not purchased in the tender offer, through the merger of
its wholly-owned subsidiary with Citizens Corporation.
 
Financial Information About Operating Segments
 
  The Company offers financial products and services in two major areas: Risk
Management and Retirement and Asset Accumulation. Within these broad areas,
the Company conducts business principally in four operating segments. These
segments are Property and Casualty; Corporate Risk Management Services;
Allmerica Financial Services; and Allmerica Asset Management. In addition to
the four operating segments, the Company also has a Corporate segment, which
consists primarily of cash, investments, Corporate debt and Capital
Securities.
 
  Information with respect to each of the Company's segments is included in
"Segment Results" on pages 26-39 in Management's Discussion and Analysis of
Financial Condition and Results of Operations and in Note 15 on pages 77 and
78 of the Notes to the Consolidated Financial Statements included in the 1998
Annual Report to Shareholders, the applicable portions of which are
incorporated herein by reference.
 
Description of Business by Segment
 
  Following is a discussion of each of the Company's operating segments.
 
Risk Management
 
Property and Casualty
 
 General
 
  The Company's Property and Casualty segment is composed of its wholly-owned
subsidiary, Allmerica P&C, which consists of The Hanover Insurance Company and
its wholly-owned subsidiary, Citizens Corporation. For the year ended December
31, 1998, the Property and Casualty segment accounted for approximately
$2,204.8 million, or 65.4%, of consolidated segment revenues and approximately
$151.4 million, or 50.7%, of consolidated segment income before taxes and
minority interest. The Company primarily underwrites personal and commercial
property and casualty insurance through this segment, with Hanover's principal
operations located in the Northeast and Citizens' in Michigan. Both Hanover
and Citizens have a historically strong regional focus and both place heavy
emphasis on underwriting profitability and loss reserve
 
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adequacy. As of December 31, 1997, according to A.M. Best, the Property and
Casualty segment ranks as the 24th largest property and casualty insurance
group in the United States based on net premiums written.
 
  The Company strives to maintain a clear focus on the core disciplines of
underwriting, pricing, claims adjusting, marketing and sales. In particular,
the Property and Casualty segment seeks to achieve and maintain underwriting
profitability in each of its major product lines. The Company's overall
strategy is to improve profitability through operating efficiencies and to
pursue measured growth in profitable markets.
 
  The industry's profitability can be affected significantly by price
competition, volatile and unpredictable developments such as extreme weather
conditions and natural disasters, legal developments affecting insurer
liability and the size of jury awards, fluctuations in interest rates and
other factors that may affect investment returns and other general economic
conditions and trends, such as inflationary pressures that may affect the
adequacy of reserves.
 
  In 1998, the Company, in the Property and Casualty segment, began efforts to
consolidate processing centers from 14 regional branches to 3 regional
business centers. The three regional business centers are located in Atlanta,
Georgia; Howell, Michigan; and Worcester, Massachusetts. The Company will
continue to maintain its local market presence through branch/sales
underwriting offices located throughout the country. In addition to the
consolidation of offices, the Property and Casualty segment began deploying
imaging and workflow technology in the centers which are expected to provide
greater efficiencies and enable expense reductions. This technology allows the
field agents direct access to underwriting documentation, which management
believes will result in increased service levels and reduced cycle time.
 
  In 1998, the Company initiated a multi-functional team concept in servicing
its personal lines of business. This arrangement provides for Company
resources to focus on more than one area of the business including
underwriting, policy processing and customer service when interacting with
agents. The Company believes this approach will allow for closer alignment and
enhanced service to our agents along with increased efficiencies.
 
 Lines of Business
 
  Hanover and Citizens both underwrite personal and commercial property and
casualty insurance coverage. The personal segment principally includes
personal automobile and homeowners' coverage. The commercial segment
principally includes workers' compensation, commercial automobile and
commercial multiple peril coverage.
 
  Personal automobile coverage insures individuals against losses incurred
from personal bodily injury, bodily injury to third parties, property damage
to an insured's vehicle, and property damage to other vehicles and other
property.
 
  Homeowners coverage insures individuals for losses to their residences and
personal property, such as those caused by fire, wind, hail, water damage
(except for flooding), theft and vandalism, and against third party liability
claims.
 
  Commercial automobile coverage insures businesses against losses incurred
from personal bodily injury, bodily injury to third parties, property damage
to an insured's vehicle, and property damage to other vehicles and other
property.
 
  Workers' compensation coverage insures employers against employee medical
and indemnity claims resulting from injuries related to work. Workers'
compensation policies are often written in conjunction with other commercial
policies.
 
  Commercial multiple peril coverage insures businesses against third party
liability from accidents occurring on their premises or arising out of their
operations, such as injuries sustained from products sold. It also insures
 
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business property for damage, such as that caused by fire, wind, hail, water
damage (except for flooding), theft and vandalism.
 
 Customers, Marketing and Distribution
 
  Through its property and casualty insurance subsidiaries, the Company is
licensed to sell property and casualty insurance in all fifty states in the
United States, as well as the District of Columbia. Hanover's business is
concentrated in the Northeast, primarily Massachusetts, New York, New Jersey
and Maine. Citizens' business is predominantly in Michigan and continues to
expand into Indiana and Ohio.
 
  The Company markets property and casualty insurance products through
approximately 2,500 independent insurance agencies and seeks to establish
long-term relationships with larger, well-established agencies. In selecting
agencies for new appointments, the Company considers the following criteria: a
record of profitability and financial stability, an experienced and
professional staff, a marketing plan for future growth and a succession plan
for management. Once appointed, each agency's performance is carefully
monitored.
 
  Since the Company offers property and casualty insurance products
predominately through independent agents, fostering a close, supportive
relationship with each agency is critical to the continued growth of the
business. The Company, in the Property and Casualty segment, compensates
agents based on profitability, in addition to regular commission. This
practice motivates its agents to write policies for customers with above-
average profit characteristics. By offering its independent agents a
consistent source of products demanded by the agents' customers, the Company
believes that an increasing number of its agents will rely on it as their
principal supplier of insurance products. The Property and Casualty segment
has implemented a number of programs designed to strengthen its relationship
with its agencies. These initiatives include the formation of a National
Agency Advisory Council at Hanover, and a Regional Agents Advisory Council at
Citizens, consisting of agent representatives. These councils seek to
coordinate marketing efforts, support implementation of the Company's
strategies and enhance local market presence. Citizens' position as a
principal provider with many of its agencies is evidenced by its high average
premiums written per agency of approximately $1.6 million in 1998 in Michigan.
 
  Over the past few years, the Company has begun to exploit the benefits of
worksite marketing as a distribution channel for personal property and
casualty lines. This worksite distribution channel offers discounted insurance
products that are individually written to employees and members of
organizations which have established a marketing agreement with the Company.
Management believes that advantages of competitive pricing, effective consumer
awareness campaigns at sponsoring organizations, the convenience of payroll
deducted premiums and word of mouth advertising will contribute to the
effectiveness of the worksite distribution channel. Also, the Company, through
the Property and Casualty segment, is exploring sales through banks and
electronic commerce. Additionally, the Company expects to be well positioned
to integrate other insurance products offered by its other subsidiaries in
order to maximize corporate worksite marketing relationships.
 
  Citizens develops and markets franchise programs that are tailored for
members of associations and organizations, including its Citizens Best program
for senior citizens.
 
  The Company, in the Property and Casualty segment, is not dependent upon a
single customer or a few customers, for which the loss of any one or more
would have an adverse effect upon the segment's insurance operations.
 
  Hanover
 
  Hanover accounted for approximately $1,083.7 million, or 55.1%, of the
Property and Casualty segment's consolidated net premium earned in 1998.
Hanover's products are marketed predominantly through independent agencies
which provide specialized knowledge of property and casualty products, local
market conditions and targeted customer characteristics.
 
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  Hanover seeks to pursue measured growth in existing markets through local
management operations that apply extensive knowledge of markets to offer
competitive products and services. Hanover also seeks to increase operating
efficiencies through centralized strategic planning, marketing and
administrative support functions and increased use of sophisticated risk
selection and operational technologies.
 
  Hanover is also expanding its use of agency-company interface ("ACI")
technology, which enables agents to electronically submit personal lines
policies for review and rating. The Company believes that these investments in
technology will, over time, create technological efficiencies and provide
capacity for enhanced service to customers.
 
  Although Hanover's strategic planning and certain of its administrative
functions are centralized in the home office, the Company is committed to
maintaining the local market presence afforded by Hanover's twelve
branch/sales underwriting offices. These offices provide knowledge of local
regulatory and competitive conditions, and have developed close relationships
with Hanover's independent agents, who provide specialized knowledge of
property and casualty products, local market conditions and target market
characteristics. Hanover believes that the selection of attractive markets in
which to pursue profitable growth depends upon maintaining its local market
presence to enhance underwriting results and identify favorable markets.
 
  Citizens
 
  Citizens accounted for approximately $882.6 million, or 44.9%, of the
Property and Casualty segment's consolidated net premium earned in 1998.
Citizens' products are also marketed through independent agencies which
provide specialized knowledge of property and casualty products, local market
conditions and targeted customer characteristics.
 
  Citizens seeks to pursue profitable growth in existing markets by
establishing long-term relationships with larger, well-established agencies.
To solidify its relationship with higher quality agents, Citizens offers
enhanced profit sharing agreements, recognition awards and maintains local
presence through five branch/sales underwriting offices, three claims offices
in Michigan and one claim office in Indiana. In addition, Citizens continues
to maintain long-term pricing and underwriting integrity to remain a stable
market for the independent agents.
 
  Citizens has been successful in developing and marketing groups in both
personal and commercial segments that are tailored for members of
associations, financial institutions and employers in Michigan, Indiana and
Ohio. The organizations may choose to make Citizens' programs available to
their members or employees based on an evaluation of Citizens' rates, service
and regulation, but each risk is individually underwritten and each customer
is issued a separate policy. Associations and organizations receive no payment
for making Citizens' franchise programs available to their members or
employees. As of December 31, 1998, Citizens had 144 group programs in-force,
116 of which were in personal lines and 28 of which were in commercial lines.
Revenue from personal and commercial lines groups accounts for nearly 50
percent of Citizens' total premium volume.
 
  Citizens continues to expand its use of the Company's ACI technology, which
enables agents to electronically submit personal lines policies for review and
rating. In addition, agents are authorized to bind Citizens on risks. The
agents are guided by Citizens' written underwriting rules and practices. These
rules and practices set forth eligibility rules for various policies and
coverages, unacceptable risks, and maximum and minimum limits of liability.
Violation of these rules and practices is grounds for termination of the
agency's contract to represent Citizens.
 
 Residual Markets and Pooling Arrangements
 
  As a condition of its license to do business in various states, the Company
is required to participate in mandatory property and casualty shared market
mechanisms or pooling arrangements which provide various
 
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insurance coverages to individuals or other entities that otherwise are unable
to purchase such coverage voluntarily provided by private insurers. For
example, since most states compel the purchase of a minimal level of
automobile liability insurance, states have developed shared market mechanisms
to provide the required coverages and in many cases, optional coverages, to
those drivers who, because of their driving records or other factors, cannot
find insurers who will write them voluntarily. The Company's participation in
such shared markets or pooling mechanisms is generally proportional to the
Property and Casualty segment's direct writings for the type of coverage
written by the specific pooling mechanism in the applicable state. The Company
incurred an underwriting loss from participation in such mechanisms, mandatory
pools and underwriting associations of $11.6 million, $12.9 million and $5.3
million in 1998, 1997 and 1996, respectively, relating primarily to coverages
for personal and commercial automobile, personal and commercial property, and
workers' compensation. The increase in the underwriting loss since 1996 is
primarily related to Hanover's participation in the Massachusetts Commonwealth
Automobile Reinsurers ("CAR") pool which is consistent with the rate decrease
and higher actual loss activity experienced in the overall Massachusetts
automobile market.
 
  Assigned Risk Plans
 
  Assigned risk plans are the most common type of shared market mechanism.
Many states, including Massachusetts, Illinois, New Jersey and New York
operate assigned risk plans. The plan assigns applications from drivers who
are unable to obtain insurance in the voluntary market to insurers licensed in
the applicant's state. Each insurer is required to accept a specific
percentage of applications based on its market share of voluntary business in
the state. Once an application has been assigned to an insurer, the insurer
issues a policy under its own name and retains premiums and pays losses as if
the policy was voluntarily written.
 
  Reinsurance Facilities and Pools
 
  Reinsurance facilities are currently in operation in various states that
require an insurer to write all applications submitted by an agent. As a
result, an insurer could be writing policies for applicants with a higher risk
of loss than it would normally accept. The reinsurance facility allows the
insurer to cede this high risk business to the reinsurance facility, thus
sharing the underwriting experience with all other insurers in the state. If a
claim is paid on a policy issued in this market, the facility will reimburse
the insurer. Typically, reinsurance facilities operate at a deficit, which is
then recouped by levying assessments against the same insurers.
 
  A type of reinsurance mechanism that exists in New Jersey, The New Jersey
Unsatisfied Claim and Judgment Fund ("NJUCJF"), covers no-fault first party
medical losses in excess of $0.08 million. All automobile insurers in this
state are required to participate in the reinsurance mechanism. Insurers are
reimbursed for their covered losses in excess of the threshold. Funding for
this fund comes from assessments against automobile insurers based upon their
proportionate market share of the state's automobile liability insurance
market. The NJUCJF currently has an unfunded liability for future payment
years. It calculates assessments against insurers on the basis of a two-year
cash flow analysis.
 
  At December 31, 1998, CAR was the only reinsurer which represented 10% or
more of the Property and Casualty segment's reinsurance business. As a
servicing carrier in Massachusetts, the Company cedes a significant portion of
its private passenger and commercial automobile premiums to CAR. Net premiums
earned and losses and loss adjustment expenses ("LAE") ceded to CAR for the
years ended December 31, 1998, 1997 and 1996 were $34.3 million and $38.1
million, $32.3 million and $28.2 million, and $38.0 million and $21.8 million,
respectively.
 
  The Company ceded to the Michigan Catastrophic Claims Association ("MCCA")
premiums earned of $3.7 million, $9.8 million and $50.5 million in 1998, 1997
and 1996, respectively. Losses and loss adjustment expenses ceded in 1998,
1997 and 1996 were $18.0 million, $(0.8) million and $(52.9) million,
respectively. The decrease in earned premiums ceded to MCCA reflects a
reduction in premiums charged per policyholder by MCCA. Additionally, on March
18, 1998, MCCA announced plans to refund $1.2 billion of its surplus to its
member insurance companies. The action occurred because the associations'
surplus increased beyond a level
 
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necessary to cover its expected losses and expenses. Because policyholders are
the ultimate payers of the MCCA premium, this extraordinary return of MCCA
surplus was passed through to policyholders. On June 2, 1998, the Company
recorded a $124.2 million one-time reduction of direct and ceded written
premiums as a result of a return of excess surplus from the MCCA. This
transaction had no impact on the total net premiums recorded by the Company in
1998.
 
  At December 31, 1998 and 1997, the Company, in the Property and Casualty
segment, had reinsurance recoverable on paid and unpaid losses from CAR of
$41.0 million and $45.7 million, respectively, and from MCCA of $250.4 million
and $280.2 million, respectively. Management believes that in the current
regulatory climate, the Company, in the Property and Casualty segment, is
unlikely to incur any material loss or become unable to pay claims as a result
of nonpayment of amounts owed to it by CAR, because CAR is a mandated pool
supported by all insurance companies licensed to write automobile insurance in
the Commonwealth of Massachusetts. In addition, the MCCA (i) is currently in a
surplus position, (ii) the payment obligations of the MCCA are extended over
many years, resulting in relatively small current payment obligations in terms
of MCCA total assets, (iii) all amounts owed to the Company by the MCCA have
been paid when due, and (iv) the MCCA is supported by assessments permitted by
statute.
 
  Reference is made to Note 17 on pages 78 and 79 and Note 21 on pages 81 and
82 of the Notes to Consolidated Financial Statements of the 1998 Annual Report
to Shareholders, the applicable portions of which are incorporated herein by
reference.
 
  Joint Underwriting Associations
 
  A joint underwriting association ("JUA") is similar to a reinsurance pool.
Generally, a JUA allows an insurer to share with other insurers the
underwriting experience of drivers that reflect a higher risk of loss than the
insurer would normally accept. Under a JUA, a limited number of insurers are
designated as "servicing carriers." The servicing carrier is responsible for
collecting premiums and paying claims for the policies issued in the JUA, and
such insurers receive a fee for these administrative services. The
underwriting results of the servicing carrier are then shared with all
insurers in the state. Like reinsurance facilities, JUA's typically operate at
a deficit, and fund that deficit by levying assessments on insurers.
 
  Other Mechanisms
 
  The principal shared market mechanisms for property insurance are the Fair
Access to Insurance Requirements Plans ("FAIR Plans"), the formation of which
was required by the federal government as a condition to an insurer's ability
to obtain federal riot reinsurance coverage following the riots and civil
disorder that occurred during the 1960's. These plans, created as mechanisms
similar to automobile assigned risk plans, were designed to increase the
availability of property insurance in urban areas. The federal government
reinsures those insurers participating in FAIR Plans against excess losses
sustained from riots and civil disorders. The individual state FAIR Plans are
created pursuant to statute or regulation. The property shared market
mechanisms provide basic fire insurance and extended coverage protection for
dwellings and certain commercial properties that could not be insured in the
voluntary market. A few states also include a basic homeowners form of
coverage in their shared market mechanism.
 
  With respect to commercial automobile coverage, another pooling mechanism, a
Commercial Auto Insurance Plan ("CAIP"), uses a limited number of servicing
carriers to handle assignments from other insurers. The CAIP servicing carrier
is paid a fee by the insurer who otherwise would be assigned the
responsibility of handling the commercial automobile policy and paying claims.
Approximately 40 states have CAIP mechanisms, including Connecticut, Illinois,
New Hampshire, Maine, New Jersey and Rhode Island.
 
 Competition
 
  The property and casualty industry is highly competitive among national
agency companies, direct writers, and regional and local insurers on the basis
of both price and service. National agency companies sell insurance
 
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through independent agents and usually concentrate on commercial lines of
property and casualty insurance. Direct writers, including those with
exclusive agent representation, dominate the personal lines of property and
casualty insurance and operate on a national, regional or single state basis.
Regional and local companies sell through independent agents in one or several
states in the same region and usually compete in both personal and commercial
lines. Hanover and Citizens market through independent agents and therefore
compete with other independent agency companies for business in each of the
agencies representing them.
 
  Hanover faces competition in personal lines primarily from direct writers
and regional and local companies. In its commercial lines, Hanover faces
competition primarily from national agency companies and regional and local
companies. Due to the number of companies in Hanover's principal property and
casualty insurance marketplace, there is no single dominant competitor in any
of Hanover's markets. Management believes that its emphasis on maintaining a
local presence in its markets, coupled with investments in operating and
client technologies, will enable Hanover to compete effectively.
 
  During the past few years, the competitive environment in Massachusetts has
increased substantially. Approximately 36% of Hanover's personal automobile
business is currently written in this state. Effective January 1, 1999
Massachusetts's personal automobile rates increased 0.7% as mandated by the
Massachusetts Division of Insurance. Effective January 1, 1998 and January 1,
1997 Massachusetts's personal automobile rates decreased 4.0% and 6.2%,
respectively, as mandated by the Massachusetts Division of Insurance. The
Massachusetts Division of Insurance allows for sponsoring organizations to
receive discounts on their auto insurance premiums. Currently, Hanover offers
more than 100 group programs throughout the state, including a large group
plan in the state with approximately 347,000 eligible members. In 1998,
Hanover offered a 10% discount on automobile insurance for its safest drivers.
In 1999, the discount for safe drivers will be between 3% and 7%. As a result,
policyholders have the ability to reduce their insurance premiums by as much
as 17% by combining "safe driver" and "group" discounts. Management has
implemented these discounts in an effort to retain the Property and Casualty
segment's market share in Massachusetts. These discounts, together with any
future mandated rate decreases, may unfavorably impact premium growth in
Massachusetts.
 
  In Michigan, Citizens competes in personal lines with a number of direct
writers and regional and local companies. Citizens is the largest writer of
property and casualty insurance in Michigan through independent agents.
Citizens' principal competition in the Michigan homeowners line is from direct
writers, including State Farm Group. Citizens also faces competition from the
two largest direct writers in Michigan, Auto Club Michigan Group and State
Farm Group, in the personal automobile line. In February 1996, an amendment to
the Essential Insurance Act became effective in Michigan. This amendment
eliminates personal automobile and homeowners insurance territorial rating
restrictions and limits merit ratings for automobile policies. This
legislation has removed barriers to entrance into the market for national
agency companies, which has resulted in increased competition in Michigan in
the personal lines of property and casualty insurance. This was, in part, due
to Michigan's prior insurance regulatory environment which required such
companies to develop and implement special incentive programs designed to
encourage agents to identify and sell insurance to individuals with lower risk
profiles consistent with the constraints of Michigan law.
 
  Citizens faces commercial lines competition principally from national agency
companies, and regional and local companies. Citizens is the second leading
writer in Michigan in its three primary commercial lines combined: commercial
automobile, workers' compensation, and commercial multiple peril. The
commercial industry has been in a downturn over the past several years due
primarily to price competition. Premium rate levels are related to the
availability of insurance coverage, which varies according to the level of
excess capacity in the industry. The current commercial lines market is
extremely competitive due to a continuing soft market in which capacity is
high and prices are low. Because of the commitment at both Hanover and
Citizens to focus on underwriting profitability and a refusal to write
business at inadequate prices, this highly competitive commercial lines market
has impacted the Property and Casualty segment's growth in commercial lines.
In Michigan, Citizens workers' compensation line is the largest commercial
line in terms of premiums written. Over the past
 
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few years, competition has caused Citizens to reduce workers' compensation
insurance rates five times; 8.5%, 7.0%, 6.4%, 8.7% and 1.9% effective May 1,
1995, December 1, 1995, June 1, 1996, March 1, 1997, and January 1, 1998,
respectively.
 
  Since there is no one dominant competitor in any of the markets in which the
Property and Casualty segment competes, management believes there is
opportunity for future growth.
 
 Underwriting
 
  Pricing
 
  The manner in which the Company prices products takes into consideration the
expected frequency and severity of losses, the costs of providing the
necessary coverage (including the cost of administering policy benefits, sales
and other administrative and overhead costs) and a margin for profit.
 
  The Company, in the Property and Casualty segment, seeks to achieve a target
combined ratio in each of its product lines regardless of market conditions.
This strategy seeks to achieve measured growth and consistent profitability on
a continuing basis. The Company concentrates on its established major product
lines, and accordingly, does not typically pursue the development of products
with relatively unpredictable risk profiles. In addition, the Company utilizes
its extensive knowledge of local markets, including knowledge of regulatory
requirements, to achieve superior underwriting results. Hanover and Citizens
rely on information provided by their local agents and both also rely on the
knowledge of its staff in the local branch offices. As regional companies with
significant market share in a number of states, Hanover and Citizens can apply
its extensive knowledge and experience in making underwriting and rate setting
decisions.
 
  Claims
 
  The Company employs experienced claims adjusters, appraisers, medical
specialists, managers and attorneys in order to manage its claims. The
Company, in the Property and Casualty segment, has field claims adjusters
strategically located throughout its operating territories. All claims staff
members work closely with the agents to settle claims rapidly and cost-
effectively.
 
  Claims office adjusting staff are supported by general adjusters on large
property losses, automobile and heavy equipment damage appraisers on
automobile material damage losses and medical specialists whose principal
concentration is in workers' compensation and no-fault automobile injury
cases. In addition, the claims offices are supported by staff attorneys who
specialize in litigation defense and claim settlements. The Property and
Casualty segment also has special units which investigate suspected insurance
fraud and abuse.
 
  The Company, in the Property and Casualty segment, utilizes claims
processing technology which allows smaller and more routine claims to be
processed at centralized locations. The Company expects that approximately 70%
of its personal lines claims will be processed at these locations, thereby
increasing efficiency and reducing operating costs.
 
  Citizens has a program under which participating agents have settlement
authority for many property loss claims. Based upon the program experience,
the Property and Casualty segment believes that this program contributes to
lower LAE experience and to its higher customer satisfaction ratings by
permitting the early and direct settlement of such small claims. Approximately
30.0% of the number of total paid claims reported to Citizens during 1998,
1997 and 1996 were settled under this program.
 
  Hanover and Citizens have increased usage of the managed care expertise of
the Allmerica Financial's Corporate Risk Management Services segment in the
analysis of medical services and pricing in the management of workers'
compensation and medical claims on its automobile policies. The Company
believes that this capability has reduced costs and provided more efficient
service to customers.
 
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  Property and casualty insurers are subject to claims arising out of
catastrophes which may have a significant impact on their results of
operations and financial condition. The Property and Casualty segment may
experience catastrophe losses in the future which could have a material
adverse impact on the Company. Catastrophes can be caused by various events
including hurricanes, earthquakes, tornadoes, wind, hail, fires and
explosions, and the incidence and severity of catastrophes are inherently
unpredictable. Although catastrophes can cause losses in a variety of property
and casualty lines, homeowners and business property insurance have in the
past generated the vast majority of catastrophe-related claims.
 
 Reserve for Unpaid Losses and Loss Adjustment Expenses
 
  Reference is made to "Reserve for Losses and Loss Adjustment Expenses" on
pages 33, 34 and 35 of Management's Discussion and Analysis of Financial
Condition and Results of Operations of the 1998 Annual Report to Shareholders,
which is incorporated herein by reference.
 
  The Company's actuaries, in the Property and Casualty segment, review the
reserves each quarter and certify the reserves annually as required for
statutory filings.
 
  The Property and Casualty segment regularly reviews its reserving
techniques, its overall reserving position and its reinsurance. Based on (i)
review of historical data, legislative enactments, judicial decisions, legal
developments in impositions of damages, changes in political attitudes and
trends in general economic conditions, (ii) review of per claim information,
(iii) historical loss experience of the Property and Casualty segment and the
industry, (iv) the relatively short-term nature of most policies and (v)
internal estimates of required reserves, management believes that adequate
provision has been made for loss reserves. However, establishment of
appropriate reserves is an inherently uncertain process and there can be no
certainty that current established reserves will prove adequate in light of
subsequent actual experience. A significant change to the estimated reserves
could have a material impact on the results of operations.
 
  Significant periods of time often elapse between the occurrence of an
insured loss, the reporting of the loss to the Company and the Company's
payment of that loss. To recognize liabilities for unpaid losses, the Company
establishes reserves as balance sheet liabilities representing estimates of
amounts needed to pay reported and unreported losses and LAE.
 
  The Company, in the Property and Casualty segment, does not use discounting
techniques in establishing reserves for losses and LAE, nor has it
participated in any loss portfolio transfers or other similar transactions.
 
  The following table reconciles reserves determined in accordance with
accounting principles and practices prescribed or permitted by insurance
statutory authorities ("Statutory Reserve") to reserves determined in
accordance with generally accepted accounting principles ("GAAP Reserve") at
December 31, as follows:
 
<TABLE>
<CAPTION>
                                                     1998      1997      1996
                                                   --------  --------  --------
                                                         (In millions)
   <S>                                             <C>       <C>       <C>
   Statutory reserve for losses and LAE........... $2,011.7  $2,047.2  $2,113.2
   GAAP adjustments:
     Reinsurance recoverable on unpaid losses.....    591.7     576.7     626.9
     Other(*).....................................     (6.1)     (8.5)      4.0
                                                   --------  --------  --------
   GAAP reserve for losses and LAE................ $2,597.3  $2,615.4  $2,744.1
                                                   ========  ========  ========
</TABLE>
- --------
(*) Primarily represents other statutory liabilities reclassified as loss
    adjustment expense reserves for GAAP reporting and purchase accounting
    adjustments.
 
                                      10
<PAGE>
 
 Analysis of Losses and Loss Adjustment Expenses Reserve Development
 
  The following table sets forth the development of net reserves for unpaid
losses and LAE from 1988 through 1998 for the Company.
 
<TABLE>
<CAPTION>
                                                       Year ended December 31,
                  ----------------------------------------------------------------------------------------------------
                    1998     1997     1996     1995     1994     1993     1992     1991     1990      1989      1988
                  -------- -------- -------- -------- -------- -------- -------- -------- --------  --------  --------
                                                            (In millions)
<S>               <C>      <C>      <C>      <C>      <C>      <C>      <C>      <C>      <C>       <C>       <C>
Net reserve for
 losses and
 LAE(1).........  $2,005.5 $2,038.7 $2,117.2 $2,132.5 $2,109.3 $2,019.6 $1,936.9 $1,772.4 $1,550.6  $1,326.3  $1,150.9
Cumulative
 amount paid as
 of(2):
One year later..       --     643.0    732.1    627.6    614.3    566.9    564.3    569.0    561.5     521.1     465.3
Two years
 later..........       --       --   1,054.3  1,008.3    940.7    884.4    862.7    888.0    874.5     820.2     725.3
Three years
 later..........       --       --       --   1,217.8  1,172.8  1,078.1  1,068.4  1,077.1  1,074.3   1,009.3     901.5
Four years
 later..........       --       --       --       --   1,300.4  1,210.9  1,184.1  1,207.1  1,186.4   1,130.1   1,009.7
Five years
 later..........       --       --       --       --       --   1,289.5  1,267.5  1,279.4  1,265.4   1,192.7   1,078.8
Six years
 later..........       --       --       --       --       --       --   1,323.1  1,337.2  1,314.2   1,240.9   1,116.2
Seven years
 later..........       --       --       --       --       --       --       --   1,377.3  1,355.3   1,271.4   1,147.4
Eight years
 later..........       --       --       --       --       --       --       --       --   1,385.9   1,301.6   1,170.4
Nine years
 later..........       --       --       --       --       --       --       --       --       --    1,324.0   1,192.5
Ten years
 later..........       --       --       --       --       --       --       --       --       --        --    1,209.8
Net reserve re-
 estimated as
 of(3):
End of year.....   2,005.5  2,038.7  2,117.2  2,132.5  2,109.3  2,019.6  1,936.9  1,772.4  1,550.6   1,326.3   1,150.9
One year later..       --   1,911.5  1,989.3  1,991.1  1,971.7  1,891.5  1,868.1  1,755.0  1,601.5   1,412.4   1,220.4
Two years
 later..........       --       --   1,902.8  1,874.3  1,859.4  1,767.4  1,762.8  1,717.7  1,601.9   1,449.0   1,262.0
Three years
 later..........       --       --       --   1,826.8  1,780.3  1,691.5  1,703.3  1,670.8  1,614.3   1,471.7   1,290.2
Four years
 later..........       --       --       --       --   1,766.2  1,676.3  1,658.9  1,654.1  1,597.6   1,484.7   1,312.3
Five years
 later..........       --       --       --       --       --   1,653.7  1,637.3  1,634.6  1,594.3   1,482.3   1,322.1
Six years
 later..........       --       --       --       --       --       --   1,650.5  1,630.6  1,588.7   1,486.9   1,328.6
Seven years
 later..........       --       --       --       --       --       --       --   1,644.2  1,593.1   1,488.4   1,340.7
Eight years
 later..........       --       --       --       --       --       --       --       --   1,621.9   1,552.1   1,403.7
Nine years
 later..........       --       --       --       --       --       --       --       --       --    1,524.7   1,412.8
Ten years
 later..........       --       --       --       --       --       --       --       --       --        --    1,380.8
                  -------- -------- -------- -------- -------- -------- -------- -------- --------  --------  --------
(Deficiency)
 Redundancy,
 net(4,5).......  $    --  $  127.2 $  214.4 $  305.7 $  343.1 $  365.9 $  286.4 $  128.2 $  (71.3) $ (198.4) $ (229.9)
                  ======== ======== ======== ======== ======== ======== ======== ======== ========  ========  ========
</TABLE>
- --------
(1) Sets forth the estimated net liability for unpaid losses and LAE recorded
    at the balance sheet date for each of the indicated years; represents the
    estimated amount of net losses and LAE for claims arising in the current
    and all prior years that are unpaid at the balance sheet date, including
    incurred but not reported ("IBNR") reserves.
(2) Cumulative loss and LAE payments made in succeeding years for losses
    incurred prior to the balance sheet date.
(3) Re-estimated amount of the previously recorded liability based on
    experience for each succeeding year; increased or decreased as payments
    are made and more information becomes known about the severity of
    remaining unpaid claims.
(4) Cumulative deficiency or redundancy at December 31, 1998 of the net
    reserve amounts shown on the top line of the corresponding column. A
    redundancy in reserves means the reserves established in prior years
    exceeded actual losses and LAE or were reevaluated at less than the
    original reserved amount. A deficiency in reserves means the reserves
    established in prior years were less than actual losses and LAE or were
    reevaluated at more than the original reserved amount.
(5) The following table sets forth the development of gross reserve for unpaid
    losses and LAE from 1992 through 1998 for the Company:
 
                                      11
<PAGE>
 
<TABLE>
<CAPTION>
                                                Year Ended December 31,
                             --------------------------------------------------------------
                               1998     1997     1996     1995     1994     1993     1992
                             -------- -------- -------- -------- -------- -------- --------
                                                     (In millions)
   <S>                       <C>      <C>      <C>      <C>      <C>      <C>      <C>
   Reserve for losses and
    LAE:
    Gross liability........  $2,597.2 $2,615.4 $2,744.1 $2,896.0 $2,821.7 $2,717.3 $2,598.9
    Reinsurance
     recoverable...........     591.7    576.7    626.9    763.5    712.4    697.7    662.0
                             -------- -------- -------- -------- -------- -------- --------
    Net liability..........  $2,005.5 $2,038.7 $2,117.2 $2,132.5 $2,109.3 $2,019.6 $1,936.9
                             ======== ======== ======== ======== ======== ======== ========
   One year later:
    Gross re-estimated
     liability.............           $2,472.6 $2,541.9 $2,587.8 $2,593.5 $2,500.5 $2,460.5
    Re-estimated
     recoverable...........              561.1    552.6    596.7    621.8    609.0    592.4
                                      -------- -------- -------- -------- -------- --------
    Net re-estimated
     liability.............           $1,911.5 $1,989.3 $1,991.1 $1,971.7 $1,891.5 $1,868.1
                                      ======== ======== ======== ======== ======== ========
   Two years later:
    Gross re-estimated
     liability.............                    $2,424.5 $2,427.7 $2,339.2 $2,333.3 $2,341.9
    Re-estimated
     recoverable...........                       521.7    553.4    479.8    565.9    579.1
                                               -------- -------- -------- -------- --------
    Net re-estimated
     liability.............                    $1,902.8 $1,874.3 $1,859.4 $1,767.4 $1,762.8
                                               ======== ======== ======== ======== ========
   Three years later:
    Gross re-estimated
     liability.............                             $2,358.6 $2,227.0 $2,145.5 $2,257.3
    Re-estimated
     recoverable...........                                531.8    446.7    454.0    554.0
                                                        -------- -------- -------- --------
    Net re-estimated
     liability.............                             $1,826.8 $1,780.3 $1,691.5 $1,703.3
                                                        ======== ======== ======== ========
   Four years later:
    Gross re-estimated
     liability.............                                      $2,220.9 $2,102.0 $2,168.2
    Re-estimated
     recoverable...........                                         454.7    425.7    509.3
                                                                 -------- -------- --------
    Net re-estimated
     liability.............                                      $1,766.2 $1,676.3 $1,658.9
                                                                 ======== ======== ========
   Five years later:
    Gross re-estimated
     liability.............                                               $2,091.7 $2,027.3
    Re-estimated
     recoverable...........                                                  438.0    390.0
                                                                          -------- --------
    Net re-estimated
     liability.............                                               $1,653.7 $1,637.3
                                                                          ======== ========
   Six years later:
    Gross re-estimated
     liability.............                                                        $2,022.6
    Re-estimated
     recoverable...........                                                           372.1
                                                                                   --------
    Net re-estimated
     liability.............                                                        $1,650.5
                                                                                   ========
</TABLE>
 
 Reinsurance
 
  The Company, in the Property and Casualty segment, maintains a reinsurance
program designed to protect against large or unusual losses and LAE activity.
This includes both excess of loss reinsurance and catastrophe reinsurance.
Catastrophe reinsurance serves to protect the ceding insurer from significant
aggregate losses arising from a single event such as windstorm, hail,
hurricane, tornado, riot or other extraordinary events. The Company determines
the appropriate amount of reinsurance based on the Company's evaluation of the
risks accepted and analyses prepared by consultants and reinsurers and on
market conditions including the availability and pricing of reinsurance. The
Company, in the Property and Casualty segment, has reinsurance for casualty
business.
 
  Under the 1998 casualty reinsurance program, the reinsurers are responsible
for 100% of the amount of each loss in excess of $0.5 million per occurrence
up to $30.5 million for general liability and workers' compensation.
Additionally, this reinsurance covers workers' compensation losses in excess
of $30.5 million to $60.5 million per occurrence. Amounts in excess of $60.5
million in the workers' compensation line are retained 100% by the Company
while amounts in excess of $30.5 million in the general liability line are
retained by the Company.
 
  Effective July 1, 1998, the Company maintained a property reinsurance
program in which the reinsurers are responsible for 100% of each loss in
excess of $0.5 million per occurrence up to $19.5 million for inland marine
and commercial auto physical damage. All other property business is 100%
covered by reinsurers for each loss in excess of $1.0 million per occurrence
up to $19.0 million.
 
  Effective January 1, 1998, the Company, in the Property and Casualty
segment, modified its catastrophe reinsurance program to include a higher
retention. Under the 1998 catastrophe reinsurance program, the Company
 
                                      12
<PAGE>
 
retains $45.0 million of loss per occurrence, 10% of all aggregate loss
amounts in excess of $45.0 million up to $230.0 million and all amounts in
excess of $230.0 million. In 1998 and 1997, the Company, in the Property and
Casualty segment, recovered $3.0 million and $1.2 million on its catastrophe
coverage, respectively.
 
  Effective January 1, 1999, the Company entered into a Whole Account
Aggregate Excess of Loss reinsurance agreement with a highly rated reinsurer.
The reinsurance agreement provides accident year coverage for the three years
1999 to 2001 for Allmerica P&C operations. The annual and aggregate limits on
this agreement are $150.0 million and $300.0 million, respectively. The
program covers losses and allocated LAE, including those incurred but not yet
reported, in excess of an agreed upon whole account loss and allocated LAE
ratio.
 
  The Company, in the Property and Casualty segment, cedes to reinsurers a
portion of its risk and pays a fee based upon premiums received on all
policies subject to such reinsurance. Reinsurance contracts do not relieve the
Company from its obligations to policyholders. Failure of reinsurers to honor
their obligations could result in losses to the Company. The Company believes
that the terms of its reinsurance contracts are consistent with industry
practice in that they contain standard terms with respect to lines of business
covered, limit and retention, arbitration and occurrence. Based on its review
of its reinsurers' financial statements and reputations in the reinsurance
marketplace, the Company believes that its reinsurers are financially sound.
 
  The Company, in the Property and Casualty segment, is subject to
concentration of risk with respect to reinsurance ceded to various residual
market mechanisms. As a condition to the ability to conduct certain business
in various states, the Company is required to participate in various residual
market mechanisms and pooling arrangements which provide various insurance
coverages to individuals or other entities that are otherwise unable to
purchase such coverage voluntarily provided by private insurers. These market
mechanisms and pooling arrangements include CAR and MCCA.
 
  Reference is made to "Reinsurance" in Note 17 on pages 78 and 79 of the
Notes to Consolidated Financial Statements of the 1998 Annual Report to
Shareholders, which is incorporated herein by reference.
 
  Reference is also made to "Reinsurance Facilities and Pools" on pages 6 and
7 of this Form 10-K which is incorporated herein by reference.
 
Corporate Risk Management Services
 
 General
 
  The Corporate Risk Management Services segment provides managed care medical
group insurance products and administrative services as well as other group
insurance coverages, such as group life, dental and disability products, to
corporate employers. As of December 31, 1998, this segment insured and/or
provided administrative services to the employee benefit plans of over 2,600
employers covering 615,199 employee lives. For the year ended December 31,
1998, this segment accounted for approximately $414.1 million, or 12.3%, of
consolidated segment revenues and income of $7.6 million, or 2.5%, of
consolidated segment income before taxes and minority interest.
 
  The Company's strategy emphasizes risk sharing arrangements rather than
traditional indemnity medical insurance products. The Company's risk sharing
arrangements consist of providing stop-loss indemnity insurance coverage for
self-insured employers with 100 to 5,000 employees together with managed care
and administrative services for coverage provided by the employer and the
Company. This risk sharing approach enables the Company to provide more
managed care, administrative and other services with less exposure to losses
than traditional indemnity medical insurance. The Company also continues to
emphasize the sale of multiple product benefits packages, which include CRMS'
group life, dental and disability products, to these same employers. The
Company believes a multiple product benefits package provides greater
profitability for the Company due to increased price pressure relating to the
sale of single products. Additionally, due to the Company's strategy to
emphasize risk sharing arrangements rather than traditional indemnity medical
insurance products, the Company increased certain fully insured medical rates
during 1998.
 
                                      13
<PAGE>
 
In addition, the Company entered into an agreement with a highly rated
reinsurer to cede the underwriting losses of its accident and health assumed
reinsurance pool business, effective July 1, 1998. This reinsurance agreement
is consistent with the Company's restructuring initiative in its Corporate
Risk Management Services segment, whereby it announced its exit from the
accident and health assumed reinsurance pool business. Additionally, in 1998,
the Company decided to exit its administrative service only business as part
of its restructuring plan.
 
  The Company continues to leverage the CRMS segment's managed care and claims
management expertise to capitalize on opportunities with its Property and
Casualty segment affiliates. Legislation in many states permits the cost
containment approaches that have been used to manage employee medical and
disability costs to be applied to control workers' compensation and the
medical component of automobile insurance. In response, the Company has
utilized CRMS' expertise in medical management and claims processing for its
Property and Casualty segment's workers' compensation business and the medical
component of its automobile insurance business. Health care and other claims
professionals ensure that appropriate medical care is provided to insureds and
that bills from health care providers are reasonable. This integrated managed
care and claims adjudication system now manages medical claims covered by
workers' compensation, automobile insurance and health benefit plans. The
Company believes that its capability of providing 24-hour managed care to
effectively manage claims for both casualty and health benefit products can
result in reduced costs and serve its customers more efficiently.
 
  In addition, the Company is focused on the continued development of its
integrated benefits products MedCompONE and Integrated DisabilityONE.
MedCompONE integrates workers' compensation coverage with group medical
coverage. Group disability coverage, both short term and long term, can also
be included. Integrated DisabilityONE integrates workers' compensation
coverage with group disability coverage. The integrated services that are
provided to employers include claims management and processing, account
management, administrative services, and underwriting. The Company believes
these products provide customers ease of administration, as well as cost
savings due to their interaction with only one carrier. Integrated claims
management, including return to work management of all disability claims,
helps employers contain the cost of claims, claims handling and claims
management services provided to employers through its MedCompONE product. Both
MedCompONE and Integrated DisabilityONE are totally integrated claim
management and plan administration programs designed to minimize the overall
costs of occupational and non-occupational illness and injury.
 
 Health Care Regulation and Reform
 
  There continue to be a number of legislative and regulatory proposals
introduced at the federal and state level to reform the current health care
system. At the federal level, recent proposals have focused on managed care
reform, and patient protection and advocacy. State and federal legislation
adopted over the past few years generally limits the flexibility of insurers
with respect to underwriting practices for small employer plans that contain
less than 50 employees, provides for crediting previous coverage for the
purposes of determining pre-existing conditions, and limits the ability to
medically underwrite individual risks in the group market. In addition,
several states have enacted managed care reform legislation which may change
managed care programs. While future legislative activity is unknown, it is
probable that limitations on insurers that utilize managed care programs or
market health insurance to small employers will continue. However, the
Company's rating, underwriting practices, and managed care programs are
consistent with the objectives of current reform initiatives. For example, the
Company does not experience rate small cases, nor does it refuse coverage to
eligible individuals because of medical histories. Also, its managed care
programs provide for coverage outside of the preferred network and allow for
open communication between a doctor and his/her patient. Because of its
emphasis on managed care and risk sharing partnerships, management believes
that it will continue to be able to operate effectively in the event of
further reform, even if specific states expand the existing limitations.
 
  The Company believes that the proposed federal and state health care reforms
would, if enacted, substantially expand access to and mandate the amounts of
health care coverage while limiting or eliminating insurer's flexibility and
restrict the profitability of health insurers and managed care providers. The
Company
 
                                      14
<PAGE>
 
cannot predict whether any of the current proposals will be enacted or assess
the particular impact such proposals may have on the Company's Corporate Risk
Management Services' business.
 
 Products
 
  The following table summarizes premiums by product line for the CRMS segment
for the years ended December 31.
 
<TABLE>
<CAPTION>
                                                           1998    1997   1996
                                                         -------- ------ ------
                                                             (In millions)
   <S>                                                   <C>      <C>    <C>
   Health
     Medical
       Fully insured.................................... $   35.2 $ 41.9 $ 40.6
       Risk sharing.....................................     82.9   81.1   83.2
     Dental
       Fully insured....................................     24.6   30.0   21.3
       Risk sharing.....................................      2.6    2.4    2.7
     Short-term disability
       Fully insured....................................      6.8    6.8    6.5
       Risk sharing.....................................      0.3    0.3    0.5
     Long-term disability
       Fully insured....................................      9.3    9.2    8.5
   Reinsurance assumed (1)..............................     71.7   69.3   57.5
   Stop loss (2)........................................     38.8   31.0   26.4
                                                         -------- ------ ------
   Total health.........................................    272.2  272.0  247.2
   Accidental death & dismemberment.....................      5.5    5.3    5.0
   Other reinsurance assumed............................      4.2    5.5    0.4
   Life.................................................     54.1   50.2   50.3
                                                         -------- ------ ------
   Total CRMS premiums.................................. $  336.0 $333.0 $302.9
                                                         ======== ====== ======
   ASO (3).............................................. $   33.7 $ 27.6 $ 23.8
                                                         ======== ====== ======
   Total premiums and premium equivalents............... $1,020.0 $936.6 $884.3
                                                         ======== ====== ======
</TABLE>
- --------
(1) Represents special risk arrangements whereby the Company assumes a limited
    amount of risk by participating in a pool administered by a third party.
    Such arrangements provide insurance coverage to companies for certain high
    limit and excess loss risks. In 1998, the Company has exited substantially
    all of these special risk arrangements by reinsuring the underwriting
    losses from this business.
(2) Represents premiums primarily related to customized products sold to
    customers providing for stop loss coverage only or in conjunction with
    administrative services.
(3) Administrative services only ("ASO") fees are included in other income in
    the financial information contained in "Management's Discussion and
    Analysis of Financial Condition and Results of Operations" of the Annual
    Report to Shareholders, which is incorporated herein by reference. In
    1998, the Company decided to exit its administrative service only business
    as part of its restructuring plan.
 
 Risk Sharing Arrangements
 
  The Company participates in risk sharing arrangements primarily for medical,
dental and short-term disability coverage. In accordance with its strategy to
emphasize risk sharing arrangements with its customers, the Company offers
several funding options that allow employers to share in the risk of their
plan. Partially self funded plans provide employers with a self-insured
arrangement in which the Company provides claims administration and other
services selected by the employer. In addition, the Company provides specific
and aggregate stop-loss insurance coverage for these plans. The Company also
provides minimum premium arrangements for its insured plans.
 
                                      15
<PAGE>
 
 Other Group Coverage
 
  The Company's group life, accidental death and dismemberment ("AD&D"),
disability and dental products are offered in conjunction with medical
insurance coverages or as stand alone products. The Company offers features in
its group life insurance which include fixed or variable pricing, or
traditional and supplemental contributory group term life insurance. AD&D
insurance may be included with group term life insurance to pay additional
amounts for losses due to an accident. The Company offers weekly disability
income insurance to cover employees for loss of wages during a short period of
disability, long term disability insurance either with weekly coverage or on a
stand-alone basis and dental insurance for preventive and diagnostic services,
routine restorative services and major restorative services.
 
 Special Risk Arrangements
 
  The Company has decided to exit the special risk market through a
reinsurance agreement which cedes the underwriting losses related to this
business. Special risk arrangements provided for a limited share of the risk
to be taken through reinsurance pools. These programs provided a variety of
insurance coverages, including high limit AD&D, high limit disability income,
excess loss medical reinsurance for self-funded plans, organ transplant,
occupational accident and travel accident.
 
 Traditional Products
 
  The Company offers full indemnity products for medical, surgical and
hospital expense coverage resulting from illness or injury. Many options are
available for deductible amounts and coinsurance levels.
 
 Marketing
 
  The Company sells its CRMS segment's products and services primarily through
approximately 30 sales representatives employed by the Company. These
representatives assist independent producers (for example, agents, brokers and
consultants who represent the purchasers of the Company's products) in the
marketing of these products, and provide assistance with plan design issues
and ongoing service.
 
 Reinsurance
 
  The Company purchases reinsurance for the CRMS segment's group life
insurance, AD&D, group health, stop-loss and occupational accident coverages.
The Company retains a maximum exposure of $500,000 on life policies and
$250,000 on AD&D policies. The Company also has reinsurance arrangements to
further limit the Company's liability with respect to policies for certain
employers and groups. Although reinsurance does not legally discharge the
ceding insurer from its primary liability for the full amount of policies
reinsured, it does make the assuming insurer liable to the ceding insurer to
the extent of the reinsurance ceded. The Company maintains a gross reserve for
reinsured liabilities.
 
  The Company participates in a catastrophic reinsurance pool for this segment
for coverage against catastrophic life losses from the same event. Under the
pool arrangement, the Company shares in approximately 3.2% of the pool's
losses. The Company purchases reinsurance which limits the Company's share of
annual pool claim losses to $500,000.
 
  With respect to this segment's group health policies, the Company purchases
specific stop-loss coverage for individual major medical claims over $350,000
once such excess claims exceed a minimum aggregate limit of $3.7 million. The
Company also purchases catastrophic coverage for three or more claims arising
from the same event. Under this coverage the Company is reimbursed for medical
and long term disability claims paid in excess of $500,000 in total as a
result of the event. The Company purchases reinsurance protection for
substantially all of its long term disability payments, covering a specific
percent, which generally approximates 50%, of each long term disability
policy. Effective October 1, 1998, the Company purchased reinsurance on the
 
                                      16
<PAGE>
 
MedCompONE block of business. Under this coverage, the Company is reimbursed
50% for all combined claims up to $500,000 with additional excess coverage for
claims over $500,000.
 
  The Company writes a specific and aggregate stop loss product on business
underwritten and administered by certain third parties. The risk associated
with these plans is ceded to a group of reinsurers, including FAFLIC, who
share in the risk assumed. The Company also assumes risk from a number of
other pools that cover stop loss, occupational accident, long term care, and
long term disability insurance. As part of the strategy of exiting the
accident and health assumed reinsurance pool business, the Company entered
into an agreement that cedes the underwriting loss from this business from
July 1, 1998 to December 31, 2000 up to an aggregate of $40.0 million. Due to
the nature of this business, the run-off related to this block could continue
beyond the termination of this reinsurance agreement.
 
  For the year ended December 31, 1998, the Company ceded approximately $91.9
million of premiums associated with its aggregate stop loss policies and
approximately $11.1 million of premiums for the remaining direct insurance
coverages. As of December 31, 1998, the Company had $29.6 million due from
reinsurers.
 
 Competition
 
  The Company competes with many insurance companies and other entities in
selling its CRMS products. Competition exists for employer groups, for the
employees who are the ultimate consumers of the Company's products sold
through the CRMS segment and for the independent producers who represent
purchasers of the Company's products. Additionally, most currently insured
employer groups receive annual rate adjustments, and employers may seek
competitive quotations from several sources prior to renewal.
 
  The Company competes primarily with national and regional health insurance
companies and other managed care providers. Many of the Company's competitors
have greater capital resources, local market presence and greater name
recognition than the Company. The Company also competes with Blue Cross and
Blue Shield plans, which in some markets have dominant market share. Most Blue
Cross and Blue Shield plans are non-profit enterprises that do not necessarily
pursue profitability to the same extent as for-profit competitors do. The
Company also competes with HMOs, some of which are non-profit enterprises. In
addition, in its risk sharing and administrative service businesses, the
Company also competes with TPAs.
 
  The Company is taking advantage of its capabilities as a multi-line insurer
to offer employers in the middle market (200 employees to 5,000 employees) an
integrated solution to their workers' compensation, group medical and group
disability programs. The majority of other carriers and TPAs in the integrated
marketplace are offering only group disability with workers' compensation. The
Company believes it is well-positioned to deliver workers' compensation, group
disability and group medical on an integrated basis, which provides the
Company with a competitive advantage.
 
  The Company believes, based upon its knowledge of the market, that in the
current environment, the principal competitive factors in the sale of managed
care medical products are price, breadth of managed care network arrangements,
name recognition, technology and management information systems, distribution
systems, quality of customer service, product line flexibility and variety,
and financial stability. As a result, the Company believes that its managed
care expertise, access to managed care networks, commitment to claims
management and customer service, and its advanced claims management and
information systems enable it to compete effectively in these markets.
Although the Company cannot predict the effect of current federal and state
health care reform proposals, the Company believes that such reform measures
may increase competition in the sale of health care products by limiting the
ability of the Company's customers to purchase health care coverage from a
wide variety of health care providers and insurers, by mandating participation
by insurers in regional health care alliances or pools and by limiting rating
and underwriting practices.
 
                                      17
<PAGE>
 
Retirement and Asset Accumulation
 
Allmerica Financial Services
 
 General
 
  The Allmerica Financial Services segment includes the individual financial
products and the group retirement products and services businesses of FAFLIC
and its wholly-owned subsidiary, AFLIAC, as well as the Company's registered
investment advisor and broker-dealer affiliates. Through this segment, the
Company is a leading provider of investment-oriented life insurance and
annuities to upper income individuals and small businesses throughout the
United States. These products are marketed through the Company's career agency
force of 603 agents, to mutual fund providers for their variable annuity
customers, and on a wholesale basis to financial planners and broker-dealers.
For the year ended December 31, 1998, the Allmerica Financial Services segment
accounted for $625.6 million, or 18.6%, of consolidated segment revenues and
$166.7 million, or 55.8%, of consolidated segment income before taxes and
minority interest.
 
  The Company offers a diverse line of products tailored to its customer
market, including variable annuities, variable universal life, group
retirement plan products, retirement plan funding products and universal life.
The main components of the Company's current strategy in this segment are to:
(i) emphasize investment-oriented insurance products, particularly variable
annuities and variable universal life insurance, (ii) continue to develop
alternative distribution channels, (iii) leverage the Company's technological
resources to support marketing and client service initiatives, (iv) improve
the productivity of the career agency distribution system and (v) implement a
targeted marketing approach emphasizing value-added service. Prior to 1998,
the group retirement plan products were offered through the Company's
Institutional Services segment.
 
  Throughout 1998, a significant distribution system in this segment is the
career agent sales force. Virtually all of the Company's career agents are
registered broker-dealer representatives, licensed to sell all of Allmerica
Financial Services investment products, as well as its insurance products. The
Company has implemented a performance-based compensation system which rewards
agents and agencies based upon sales of products which provide greater profits
for the Company. The Company has also instituted higher performance standards
for agency retention, and requires that such standards be achieved earlier, in
order to elevate the productivity of its agent sales force.
 
  In addition to its agency distribution system, the Company has established
several other distribution channels, which have made significant contributions
to the overall growth of variable product sales in this segment. Products sold
through these channels include Allmerica Select life and annuity products,
which are distributed through independent broker-dealers and financial
planners, as well as annuity products sold through alliances with mutual fund
partners such as Delaware Group ("Delaware"), Pioneer Group ("Pioneer"),
Zurich Kemper Investments ("Kemper") and Fulcrum Trust ("Fulcrum"). New
deposits from additional distribution channels have grown from 46.5% of
statutory annuity premiums and deposits in 1996 to 72.3% in 1998. The
Company's strategy is to pursue additional distribution channels and to seek
to increase sales under its existing distribution channels.
 
  The Company has developed a number of new marketing and client service
initiatives in order to encourage sales of its products and improve customer
satisfaction. As part of its focus on the sale of investment-oriented
insurance products, the Company has emphasized a financial planning approach
utilizing face-to-face presentations and seminar programs to address different
client needs. In order to identify a favorable prospective client base, the
Company has developed a system utilizing advanced demographic screening and
telemarketing techniques. The Company also regularly delivers seminars focused
on retirement planning to these prospective clients. During 1998, the Company
delivered approximately 600 seminars nationally with an average of more than
50 attendees.
 
  The Company has also utilized its technological resources to support its
marketing and client service initiatives in this segment. The Company has
developed automated portfolio re-balancing capabilities and
 
                                      18
<PAGE>
 
graphical quarterly report statements, which are used to establish and monitor
the desired mix of investments by individual contract and policyholders.
 
  According to 1998 A.M. Best's Policy Reports, the Company is among the ten
largest writers of individual variable annuity contracts and individual
variable universal life insurance policies in the United States in 1997, based
on statutory premiums and deposits. Sales of variable products represented
approximately 98.0%, 95.7% and 91.8% of this segment's statutory premiums and
deposits in 1998, 1997 and 1996, respectively. Statutory premiums and
deposits, a common industry benchmark for sales achievement, totaled $4,101.9
million, $3,188.8 million and $2,036.5 million in 1998, 1997 and 1996,
respectively.
 
  Currently, under the Internal Revenue Code, holders of certain life
insurance and annuity products are entitled to tax-favored treatment on these
products. For example, income tax payable by policyholders on investment
earnings under certain life insurance and annuity products is deferred during
the product's accumulation period and is payable, if at all, only when the
insurance or annuity benefits are actually paid or to be paid. Also, for
example, interest on loans up to $50,000 secured by the cash value of certain
insurance policies owned by businesses is eligible for deduction even though
investment earnings during the accumulation period are tax-deferred.
 
  In the past, legislation has been proposed that would have curtailed the
tax-favored treatment of the life insurance and annuity products offered by
the Company. These proposals were not enacted; however, such proposals or
similar proposals are currently under consideration by Congress. If these or
similar proposals directed at limiting the tax-favored treatment of life
insurance policies and annuity contracts were enacted, market demand for such
products offered by the Company would be adversely affected. The Company
cannot predict the impact of such effects.
 
 Products
 
  The following table reflects premiums and deposits on a statutory accounting
practices ("SAP") basis, including universal life and investment-oriented
contract deposits, for the segment's major product lines, including the Closed
Block, for the years ended December 31, 1998, 1997 and 1996. Receipts from
various products are treated differently under GAAP and SAP. Under GAAP,
universal life, variable universal life and annuity deposits are not included
in revenues but are recorded directly to policyholder account balances.
 
<TABLE>
<CAPTION>
                                                       1998     1997     1996
                                                     -------- -------- --------
                                                           (In millions)
   <S>                                               <C>      <C>      <C>
   Statutory Premiums and Deposits
     Variable universal life........................ $  158.7 $  148.8 $  117.2
     Group variable universal life..................     73.3     68.3      7.4
     Separate account annuities.....................  2,585.9  2,186.1  1,160.9
     General account annuities (1)..................    622.2    234.7    147.9
     Retirement investment account annuities........     20.1     21.8     24.5
     Group annuities................................    561.6    387.2    412.2
     Universal life.................................     23.6     60.7     71.6
     Traditional life...............................     55.9     58.4     61.9
     Individual health..............................      0.6     22.8     32.9
                                                     -------- -------- --------
       Total statutory premiums and deposits........ $4,101.9 $3,188.8 $2,036.5
                                                     ======== ======== ========
</TABLE>
- --------
(1) The general account includes approximately $373.0 million of deposits made
    in conjunction with the introduction of a new annuity program which
    provides, for a limited time, enhanced crediting rates on deposits made
    into the Company's general account. Under this program, the funds are then
    transferred ratably, over a limited period of time, into the Company's
    separate account investments.
 
                                      19
<PAGE>
 
  While the Company continues to offer certain traditional insurance products,
its current focus for new business in this segment is on the sale of variable
products.
 
 Variable Products
 
  The Company's variable products offered through this segment include
variable universal life insurance and variable annuities. The Company's
variable universal life insurance products combine the flexible terms of the
Company's universal life insurance policy with separate account investment
opportunities. The Company also offers a variable joint life product through
this segment. The Company's variable annuities offer the investment
opportunities of the Company's separate accounts and provide a vehicle for
tax-deferred savings. These products are sold pursuant to registration
statements under the Securities Act or exemptions from registration
thereunder.
 
  The Company seeks to achieve product distinction with respect to its
variable products on the basis of quality and diversity of the separate
account investment options underlying these products. The Company's variable
universal life and annuity products offer a variety of account investment
options with choices ranging from money market funds to international equity
funds. The number of these investment options has increased from 60 in 1996 to
98 in 1998, including those underlying the products sold through alternative
distribution channels. For management of these separate accounts, the Company
supplements its in-house expertise in managing fixed income assets with the
equity management expertise of well-known mutual fund advisors, such as
Fidelity Investments, as well as other independent management firms who
specialize in the management of institutional assets. Additionally, the
Company utilizes the services of an experienced investment consultant to the
pension industry to assist it in the selection of these institutional managers
and in the ongoing monitoring of their performance.
 
 Retirement Products
 
  In addition to the above, the Company provides consulting and investment
services to defined benefit and defined contribution retirement plans of
corporate employers, as well as the sale of group annuities to corporate
pension plans. The Company also offers participant recordkeeping and
administrative services to defined benefit and defined contribution retirement
plans. Participants in defined contribution plans serviced by the Company have
the option to invest their contributions to the plan in the Company's general
account or choose from one of the Company's separate account investment
options. Currently, the Company provides administration and recordkeeping for
approximately 530 qualified pension and profit sharing plans, which have
assets totaling $1.8 billion, and cover approximately 77,000 participants. To
address the decrease in the market for defined benefit plans sponsored by
employers, the Company has focused on increasing sales of defined contribution
plans, targeting plans with less than 500 participants. Based on internal
studies, management believes the size of this market provides the greatest
opportunity in this line of business.
 
 Traditional Products
 
  The Company's primary insurance products contained in this segment are
traditional life insurance products, including whole life and universal life,
as well as fixed annuities and retirement plan funding products.
 
  The Company's universal life insurance product is an interest-sensitive
product which offers flexibility in arranging the amount of insurance
coverage, the premium level and the premium payment period. The Company also
offers joint life products through this segment designed to meet estate
planning needs. These products offer flexible premiums and benefits and cover
two lives, with benefits paid at the first or second death, depending on the
policy. In addition, the Company offers a funding vehicle for pension plans of
small to medium-sized employers which provides both general account and
separate account investment options.
 
                                      20
<PAGE>
 
 Distribution
 
  A significant distribution channel for this segment is its national career
agency sales force of 603 agents, housed in 19 general agencies located in or
adjacent to most of the major metropolitan centers in the United States.
Virtually all of these agents are licensed both as insurance agents and
securities broker-dealers by the National Association of Securities Dealers
("NASD"), qualifying them to sell the full range of the Company's products.
The Company has focused on improving the productivity and reducing the cost of
its career agency system through performance-based compensation, higher
performance standards for agency retention and agency training programs. The
Company also regularly conducts comprehensive financial planning seminars and
face-to-face presentations to address different investment objectives of
clients. During 1998, total statutory premiums and deposits from sales of
variable annuities through the agency sales force totaled $871.3 million,
compared to $782.2 million in 1997.
 
  The Company has established several distribution channels for this segment's
products utilizing independent broker-dealers and financial planners. Through
these distribution channels, the Company has obtained access to over 400
distribution firms employing over 55,000 sales personnel. In addition,
establishment of these channels has enabled the Company to offer a broader
range of investment options through alliances with Delaware, Pioneer, Kemper
and Fulcrum mutual funds. During 1998, total statutory premiums and deposits
from sales of variable annuities through additional distribution channels
totaled $2,334.5 million, compared to $1,621.6 million in 1997.
 
  Additionally, the Company offers its group retirement products for sale
directly at the worksite through trained and licensed sales representatives.
In addition to the Home Office, the Company maintains seven regional sales and
service offices located in strategic financial markets. By using education and
personalized consulting to increase employee purchases, the Company seeks to
lower acquisition costs and increase employee participation levels.
 
 Underwriting
 
  Life insurance underwriting involves a determination of the type and amount
of risk which an insurer is willing to accept and the price charged to do so.
The Company's insurance underwriting standards for this segment attempt to
produce mortality results consistent with the assumptions used in product
pricing. Underwriting also determines the amount and type of reinsurance
levels appropriate for a particular risk profile and thereby allows
competitive risk selection. Underwriting rules and guidelines are based on the
mortality experience of the Company, as well as of the insurance industry and
the general population. The Company also uses a variety of medical tests to
evaluate certain policy applications, based on the size of the policy, the age
of the applicant and other factors.
 
  The Company's product specifications are designed to prevent anti-selection.
Mortality assumptions are thoroughly communicated and monitored. The
underwriting department tracks the profitability indicators of business by
each general agent, including the mix of business, percentage of substandard
and declined cases and placement ratio. Ongoing internal underwriting audits,
conducted at multiple levels, monitor consistency of underwriting requirements
and philosophy. Routine independent underwriting audits conducted by its
reinsurers have supported the Company's underwriting policies and procedures.
 
 Insurance Reserves
 
  The Company has established liabilities for policyholders' account balances
and future policy benefits in the consolidated balance sheets included in the
1998 Annual Report to Shareholders, the applicable portions of which are
incorporated herein by reference, to meet obligations on various policies and
contracts. Policyholders' account balances for universal life and investment-
type policies are equal to cumulative account balances: deposits plus credited
interest, less expense and mortality charges and withdrawals. Future policy
benefits for traditional products are computed on the basis of assumed
investment yields, mortality, persistency, morbidity
 
                                      21
<PAGE>
 
and expenses (including a margin for adverse deviation), which are established
at the time of issuance of a policy and generally vary by product, year of
issue and policy duration.
 
 Reinsurance
 
  Consistent with the general practice in the life insurance industry, the
Company has reinsured portions of the coverage provided by this segment's
insurance products with other insurance companies. Insurance is ceded
principally to reduce net liability on individual risks, to provide protection
against large losses and to obtain a greater diversification of risk. Although
reinsurance does not legally discharge the ceding insurer from its primary
liability for the full amount of policies reinsured, it does make the
reinsurers liable to the insurer to the extent of the reinsurance ceded. The
Company maintains a gross reserve for reinsurance liabilities. The Company
ceded approximately 3.1% of this segment's total statutory life insurance
premiums in 1998.
 
  With respect to life policies of the Allmerica Financial Services segment,
the Company has reinsurance agreements in place, established on an annual
term, for both automatic and facultative reinsurance. Under automatic
reinsurance, the reinsurer is automatically bound for up to three times the
Company's retention, which currently is $2.0 million per life, with certain
restrictions that determine the binding authority with the various reinsurers.
 
  For life policies greater than $8.0 million, the Company obtains facultative
reinsurance. Prior to issuing facultative reinsurance, the facultative
reinsurer reviews all of the underwriting information relating to the policies
and reinsures on a policy by policy basis. Depending on the nature of the risk
and the size of the policy, the facultative reinsurance could be provided by
one company or several. The Company sometimes facultatively reinsures certain
policies under $2.0 million which do not satisfy the Company's underwriting
guidelines.
 
  The Company seeks to enter into reinsurance treaties with highly rated
reinsurers. All of the reinsurers utilized by this segment have received an
A.M. Best rating of "A- (Excellent)" or better (Best's Insurance Reports, 1998
edition). The Company believes that it has established appropriate reinsurance
coverage for this segment based upon its net retained insured liabilities
compared to its surplus. Based on its review of its reinsurers' financial
positions and reputations in the reinsurance marketplace, the Company believes
that its reinsurers are financially sound.
 
  The Company also obtains catastrophe reinsurance for life insurance in this
segment through a catastrophe accident pool. The maximum pool reinsurance
available per company is $50.0 million and the maximum pool reinsurance
available for a single event is $125.0 million. Any amounts in excess of these
limits are the responsibility of the company suffering the loss. Each
participant in the pool pays a premium based on the share of claims paid by
the pool. The Company's share of pool losses is approximately 2.5%. There have
been three claims for which the Company's share was approximately $80,000
since the Company entered the pool on January 1, 1989. Approximately 125
companies currently participate in this pool.
 
  Effective January 1, 1998, the Company entered into an agreement with a
highly rated reinsurer to reinsure the mortality risk on the universal life
and variable universal life lines of business. Management believes that this
agreement will continue to have an immaterial effect on the results of
operations and financial position of the Company. In addition, during 1997,
the Company entered into a 100% coinsurance agreement to reinsure
substantially all of its individual disability income business.
 
 Competition
 
  There is strong competition among insurance companies seeking clients for
the types of insurance, annuities and investment products sold by the Company
in this segment. As of December 31, 1998, there were approximately 1,500
companies that offer life insurance in the United States, most of which offer
one or more products similar to those offered by the Company. In some cases
these products are offered through similar marketing techniques. In addition,
the Company may face additional competition from banks and other financial
 
                                      22
<PAGE>
 
institutions should current regulatory restrictions on the sale of insurance
and securities by these institutions be repealed.
 
  The Company believes that, based upon its extensive experience in the
market, the principal competitive factors affecting the sale of its life
insurance and related investment products are price, financial strength and
claims-paying ratings, size and strength of agency force, range of product
lines, product quality, reputation and name recognition, value-added service
and, with respect to variable insurance and annuity products, investment
management performance of the underlying separate accounts. Accordingly,
management believes that the Company's strong financial strength and claims-
paying ratings, the quality and diversity of the separate accounts underlying
its investment-based products, the NASD licensing of substantially all of its
agents and its reputation in the insurance industry enable it to compete
effectively in the markets in which it operates.
 
Allmerica Asset Management
 
 General
 
  Through the Allmerica Asset Management segment, the Company offers Stable
Value Products, such as Guaranteed Interest Contracts (GICs), to ERISA-
qualified retirement plans as well as other non-ERISA institutional buyers,
such as money market funds, corporate cash management programs and securities
lending collateral programs. In addition, this segment contains a Registered
Investment Advisor, which provides investment advisory services to affiliates
and to other institutions, such as insurance companies, retirement plans and
mutual funds.
 
  Prior to 1998, the Company offered GICs through its Institutional Services
segment in FAFLIC, primarily to ERISA-qualified defined contribution and
defined benefit retirement plans. In 1998, management of these products was
transferred to Allmerica Asset Management, though the issuance of GICs
continues to be through FAFLIC. In 1997, the Company began offering floating
rate GICs, a specific type of GIC designed for non-ERISA institutional buyers,
such as money market funds, corporate cash management programs and securities
lending collateral programs.
 
  For the year ended December 31, 1998, this segment accounted for
approximately $121.7 million, or 3.6%, of consolidated segment revenues, and
income of $23.7 million, or 7.9%, of consolidated segment income before taxes
and minority interest.
 
 Products and Services
 
  Stable Value Products
 
  Three types of Stable Value Products are offered: the traditional GIC, the
synthetic GIC, and the non-qualified GIC, often referred to as "Funding
Agreements" or "floating rate GICs". The traditional GIC is issued to ERISA-
qualified retirement plans, and provides a fixed guaranteed interest rate and
fixed maturity for each contract. Some of the traditional GICs provide for a
specific lump sum deposit and no withdrawals prior to maturity. Other
traditional GICs allow for window deposits and/or benefit-sensitive
withdrawals prior to maturity, for which the Company builds an additional risk
charge into the guaranteed interest rate. The synthetic GIC is similar to the
traditional GIC, except that the underlying investments are generally held and
managed by a third party, in accordance with specific investment guidelines,
and the Company periodically resets the guaranteed interest rate for in-force
funds, based on the actual investment experience of the funds. The floating
rate GIC is similar to the traditional GIC, except that it is issued to non-
ERISA institutional buyers, such as money market funds, corporate cash
management programs and securities lending collateral programs. This market
tends to prefer short duration instruments, so it is typical for the floating
rate GIC to have short maturities and periodic interest rate resets, based on
an index such as LIBOR.
 
                                      23
<PAGE>
 
  During 1998, total traditional GIC sales were less than $10.0 million and
floating rate GIC sales were approximately $1.1 billion, up from $250.0
million in 1997. There were no sales of synthetic GICs. The continued low
volume of traditional and synthetic GIC sales reflects the Company's decision
to sell these products only when the profit margins meet the Company's
standards. The Company expects to continue its sales of floating rate GICs in
1999.
 
  Investment Advisory Services
 
  Through its registered investment advisor, Allmerica Asset Management, Inc.,
the Company provides investment advisory services to affiliates and to other
institutions, including unaffiliated insurance companies, retirement plans,
foundations and mutual funds. At December 31, 1998, Allmerica Asset Management
had assets under management of approximately $13.2 billion, of which
approximately $1.4 billion represented assets managed for third party clients
(i.e. entities unaffiliated with the Company). Assets under management for
third party clients grew by over $1.0 billion during 1998.
 
  Distribution
 
  The Company distributes Stable Value Products through brokers, GIC
investment managers and directly from the Home Office. Investment advisory
services are marketed directly.
 
  Competition
 
  Prior to 1995, all GIC sales consisted of traditional GICs. Around that
time, increased sensitivity to claims-paying ratings of GIC issuers, a
reduction in the amount of new funds allocated to the purchase of GICs in
general, and an increase in availability of non-traditional GIC alternatives,
resulted in an increasingly difficult market in which to sell traditional
GICs. At that time, the Company introduced its synthetic GIC, selling about
$110.0 million of this product in the first year. Since then, increased
competition in the synthetic GIC market has driven margins on new business
down to extremely low levels.
 
  The Company introduced its floating rate GIC product in the latter part of
1997. There are approximately two dozen insurance companies that compete in
the floating rate GIC market. Floating rate GICs are one of a variety of
instruments being purchased by the buyers in this market, and the Company
views these other instruments as comprising the primary competition. Short-
term commercial paper issued by corporations is the most common of these
competing instruments. The primary factors affecting the ability to sell are
the yields offered, short term ratings (and to a lesser extent, claims paying
ratings) and product structure. With its expertise in asset/liability
management, the Company is able to offer yields that are very competitive with
comparably rated instruments, and a variety of product structures, while
earning an attractive return on capital, with low volatility.
 
Investment Portfolio
 
 General
 
  At December 31, 1998, the Company held $10.4 billion of investment assets,
including $770.5 million of investment assets in the Closed Block. These
investments are generally of high quality and broadly diversified across asset
classes and individual investment risks. The major categories of investment
assets are: fixed maturities, which includes both investment grade and below
investment grade public and private debt securities; equity securities;
mortgage loans, principally on commercial properties; real estate, which
consists primarily of investments in commercial properties; policy loans and
other long-term investments. The remainder of the investment assets is
comprised of cash and cash equivalents.
 
  Management has an integrated approach to developing an investment strategy
for the Company that maximizes income, while incorporating overall asset
allocation, business segment objectives, and asset/liability
 
                                      24
<PAGE>
 
management tailored to specific insurance or investment product requirements.
The Company's integrated approach and the execution of the investment strategy
are founded upon a value orientation. The Company's investment professionals
seek to identify undervalued securities in the markets through extensive
fundamental research and credit analysis. Management believes this research-
driven, value orientation is a key to achieving the overall investment
objectives of producing superior rates of return, preserving capital and
meeting the financial goals of the Company's business segments.
 
  The appropriate asset allocation for the Company (the selection of broad
investment categories such as fixed maturities, equity securities, mortgages
and real estate) is determined by management initially through a process that
focuses overall on the types of businesses in each segment that the Company
engages in and the level of surplus (net worth) required to support these
businesses.
 
  At the segment level, the Company has developed an asset/liability
management approach tailored to specific insurance, investment product and
income objectives. The investment assets of the Company are then managed in
over 20 portfolio segments consistent with specific products or groups of
products having similar liability characteristics. As part of this approach,
management develops investment guidelines for each portfolio consistent with
the return objectives, risk tolerance, liquidity, time horizon, tax and
regulatory requirements of the related product or business segment. Specific
investments frequently meet the requirements of, and are acquired by, more
than one investment portfolio (or investment segment of the general account of
FAFLIC or AFLIAC, with each investment segment holding a pro rata interest in
such investments and the cash flows therefrom). Management has a general
policy of diversifying investments both within and across all portfolios. The
Company monitors the credit quality of its investments and its exposure to
individual borrowers, industries, sectors and, in the case of mortgages and
real estate, property types and geographic locations. In 1998, management
continued its strategy of shifting portfolio holdings from equity securities
to higher quality fixed maturity securities, as well as decreasing overall
investment exposure in certain limited partnership investments, to meet income
objectives. All investments held by the Company's insurance subsidiaries are
subject to diversification requirements under insurance laws.
 
  Consistent with this management approach, portfolio managers maintain close
working relationships with the managers of related product lines within the
Property and Casualty, Corporate Risk Management Services, Allmerica Financial
Services and Allmerica Asset Management segments. Changes in the outlook for
investment markets or the returns generated by portfolio holdings are
reflected as appropriate on a timely basis in the pricing of the Company's
products and services.
 
Rating Agencies
 
  Insurance companies are rated by rating agencies to provide both industry
and participants and insurance consumers meaningful information on specific
insurance companies. Higher ratings generally indicate financial stability and
a stronger ability to pay claims.
 
  FAFLIC, AFLIAC, Hanover and Citizens all received an A.M. Best financial
condition rating of A (Excellent) in 1998.
 
  FAFLIC and AFLIAC were given Duff & Phelps claims-paying ability ratings of
AA (Very High) in May 1998.
 
  FAFLIC, AFLIAC and Hanover were given Moody's financial strength ratings of
A1 (Good) in December 1998.
 
  FAFLIC, AFLIAC and Hanover, together with its subsidiaries, including
Citizens Insurance, were given S&P claims-paying ability rating of AA-
(Excellent) as of March 10, 1999.
 
                                      25
<PAGE>
 
  Management believes that its strong ratings are important factors in
marketing the products of its insurance companies to its agents and customers,
since rating information is broadly disseminated and generally used throughout
the industry. Insurance company ratings are assigned to an insurer based upon
factors relevant to policyholders and are not directed toward protection of
investors. Such ratings are neither a rating of securities nor a
recommendation to buy, hold or sell any security.
 
Employees
 
  The Company has approximately 6,300 employees located throughout the
country. Management believes relations with employees and agents are good.
 
                                    ITEM 2
 
                                  PROPERTIES
 
  The Company's headquarters are located at 440 Lincoln Street, Worcester,
Massachusetts, and consist primarily of approximately 758,000 rentable square
feet of office and conference space owned in fee and include the headquarters
of Hanover.
 
  Citizens owns its home office, located at 645 W. Grand River, Howell,
Michigan, which is approximately 127,000 rentable square feet. Citizens also
owns a three-building complex located at 808 North Highlander Way, Howell,
Michigan, with approximately 209,000 rentable square feet, where various
business operations are conducted.
 
  The Company leases office space for its sales force throughout the United
States. The leased property houses agency offices and group insurance sales
offices. Hanover also leases offices throughout the country for its field
employees.
 
  The Company believes that its facilities are adequate for its present needs
in all material respects.
 
                                    ITEM 3
 
                               LEGAL PROCEEDINGS
 
  Reference is made to Note 21 on page 81 of the Notes to Consolidated
Financial Statements of the 1998 Annual Report to Shareholders, the applicable
portions of which are incorporated herein by reference.
 
Sales Practices
 
  In July 1997, a lawsuit on behalf of a putative class was instituted in
Louisiana against AFC and certain of its subsidiaries by individual plaintiffs
alleging fraud, unfair or deceptive acts, breach of contract,
misrepresentation, and related claims in the sale of life insurance policies.
In October 1997, the plaintiffs voluntarily dismissed the Louisiana suit and
filed a substantially similar action in Federal District Court in Worcester,
Massachusetts. In early November 1998, the Company and the plaintiffs entered
into a settlement agreement. The court granted preliminary approval of the
settlement on December 4, 1998, and has scheduled a hearing in March 1999 to
consider final approval. Accordingly, AFC recognized a $20.2 million expense,
net of taxes, during the third quarter of 1998 related to this litigation.
Although the Company believes that this expense reflects appropriate
recognition of its obligation under the settlement, this estimate assumes the
availability of insurance coverage for certain claims, and the estimate may be
revised based on an amount of reimbursement actually tendered by AFC's
insurance carriers, if any, and based on changes in the Company's estimate of
the ultimate cost of the benefits to be provided to members of the class.
 
                                      26
<PAGE>
 
Other
 
  The Company has been named a defendant in various other legal proceedings
arising in the normal course of business. In the opinion of management, based
on the advice of legal counsel, the ultimate resolution of these proceedings
will not have a material effect on the Company's consolidated financial
statements.
 
                                    ITEM 4
 
              SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
 
  No matters were submitted to a vote of security holders in the fourth
quarter of the fiscal year covered by this Annual Report on Form 10-K.
 
                                      27
<PAGE>
 
                                    PART II
 
                                    ITEM 5
 
                   MARKET FOR THE REGISTRANT'S COMMON STOCK
                        AND RELATED SHAREHOLDER MATTERS
 
Common Stock and Shareholder Ownership
 
  The common stock of Allmerica Financial Corporation is traded on the New
York Stock Exchange under the symbol "AFC". On March 15, 1999, the Company had
50,432 shareholders of record and 56,729,421 million shares outstanding. On
the same date, the trading price of the Company's common stock was $52 7/8 per
share.
 
Common Stock Prices and Dividends
 
<TABLE>
<CAPTION>
                                                       High     Low    Dividends
                                                      ------- -------- ---------
<S>                                                   <C>     <C>      <C>
1998
  First Quarter...................................... $66 3/8 $42 5/16   $0.05
  Second Quarter..................................... $72 1/8 $61 5/16   $0.05
  Third Quarter...................................... $72 1/8 $57 5/16   $0.05
  Fourth Quarter..................................... $57 7/8 $39 1/4      --
1997
  First Quarter...................................... $40 1/4 $32 5/8    $0.05
  Second Quarter..................................... $40 3/8 $33 1/2    $0.05
  Third Quarter...................................... $45 1/4 $39 1/4    $0.05
  Fourth Quarter..................................... $51     $42 7/8    $0.05
</TABLE>
 
1998 Dividend Schedule
 
  Allmerica Financial Corporation declared no cash dividend during the fourth
quarter of 1998. The Company has announced its intention to change its common
stock dividend schedule from a quarterly basis to an annual basis. In
addition, the Company anticipates an annual dividend of $0.25 per share as
compared to prior years' quarterly dividends of $0.05 per share. The payment
of future dividends, if any, on the Company's Common Stock will be a business
decision made by the Board of Directors from time to time based upon the
results of operations and financial condition of the Company and such other
factors as the Board of Directors considers relevant.
 
  Dividends paid by the Company may be funded from dividends paid to the
Company from its subsidiaries. Dividends from insurance subsidiaries are
subject to restrictions imposed by state insurance laws and regulations.
Reference is made to "Liquidity and Capital Resources" on pages 44-45 of
Management's Discussion and Analysis of Financial Condition and Results of
Operations and to Note 14 on page 76 of the Notes to Consolidated Financial
Statements of the 1998 Annual Report to Shareholders, the applicable portions
of which are incorporated herein by reference.
 
                                    ITEM 6
 
                            SELECTED FINANCIAL DATA
 
  Reference is made to the "Five Year Summary of Selected Financial
Highlights" on page 25 of the 1998 Annual Report to Shareholders, which is
incorporated herein by reference.
 
                                      28
<PAGE>
 
                                    ITEM 7
 
                     MANAGEMENT'S DISCUSSION AND ANALYSIS
               OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
  Reference is made to "Management's Discussion and Analysis of Financial
Condition and Results of Operations" on pages 26-47 of the 1998 Annual Report
to Shareholders, which is incorporated herein by reference.
 
                                    ITEM 7A
 
           QUANTATATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK
 
  Reference is made to "Management's Discussion and Analysis of Financial
Condition and Results of Operations" on pages 40-43 of the 1998 Annual Report
to Shareholders, which is incorporated herein by reference.
 
                                    ITEM 8
 
                  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 
  Reference is made to the Consolidated Financial Statements on pages 49-53
and the accompanying Notes to Consolidated Financial Statements on pages 54-83
of the 1998 Annual Report to Shareholders which meet the requirements of
Regulation S-X, and which include a summary of quarterly results of
consolidated operations (see Note 23 of Notes to Consolidated Financial
Statements--page 83), which is incorporated herein by reference.
 
                                    ITEM 9
 
                 CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS
                    ON ACCOUNTING AND FINANCIAL DISCLOSURE
 
  None.
 
                                      29
<PAGE>
 
                                   PART III
 
                                    ITEM 10
 
              DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT
 
DIRECTORS OF THE REGISTRANT
 
  Information regarding Directors of the Company is incorporated herein by
reference from the Proxy Statement for the Annual Meeting of Shareholders to
be held May 11, 1999, to be filed pursuant to Regulation 14A under the
Securities Exchange Act of 1934.
 
EXECUTIVE OFFICERS OF THE REGISTRANT
 
  Set forth below is biographical information concerning the executive
officers of the Company.
 
John F. O'Brien, 55
 Director, Chief Executive Officer and President of the Company since February
1995
 
  See biography under "Directors of the Registrant" above.
 
Bruce C. Anderson, 54
 Vice President of the Company since February 1995
 
  Mr. Anderson has been Vice President of AFC since February 1995 and Vice
President of Allmerica P&C and Citizens since March 1997. Mr. Anderson has
been employed by FAFLIC since 1967 and has been Vice President and Director of
FAFLIC since October 1984 and April 1996, respectively. In addition, Mr.
Anderson is a director and/or executive officer at various other non-public
affiliates.
 
Robert E. Bruce, 48
 Vice President of the Company since July 1997
 
  Mr. Bruce has been Vice President of AFC and Citizens since July 1997 and
Vice President and Director of Citizens and Hanover since August 1997. In
addition, Mr. Bruce has served as Vice President and Director of FAFLIC since
May 1995 and August 1997, respectively, and Chief Information Officer of
FAFLIC since February 1997. Mr. Bruce is also a director and/or executive
officer at various other non-public affiliates. Prior to joining FAFLIC in May
1995, Mr. Bruce was Corporate Manager at Digital Equipment Corporation, a
computer manufacturer, from May 1979 to March 1995.
 
John P. Kavanaugh, 44
 Vice President and Chief Investment Officer of the Company since 1996
 
  Mr. Kavanaugh has been Vice President and Chief Investment Officer of AFC
since September 1996, has been employed by FAFLIC since 1983, and has been
Vice President of FAFLIC since December 1991 and Vice President of AFLIAC
since January 1992. Mr. Kavanaugh has also served as Director and Chief
Investment Officer of FAFLIC, Hanover, Citizens Insurance and AFLIAC since
August 1996, and Vice President and Chief Investment Officer of Allmerica P&C
and Citizens since September 1996. Mr. Kavanaugh is also a director and/or
executive officer at various other non-public affiliates.
 
John F. Kelly, 60
 Vice President and General Counsel of the Company since February 1995
 
  Mr. Kelly has been Vice President, General Counsel and Assistant Secretary
of AFC since February 1995, has been employed by FAFLIC since July 1968, and
has been Senior Vice President and General Counsel of
 
                                      30
<PAGE>
 
FAFLIC since February 1986 and Director of FAFLIC since April 1996. In
addition to his positions with AFC and FAFLIC, Mr. Kelly has been Vice
President and General Counsel of Allmerica P&C since August 1992, Assistant
Secretary of Allmerica P&C since May 1995, Assistant Secretary of Citizens
since December 1992, and Vice President, General Counsel and Assistant
Secretary of Citizens since September 1993. Mr. Kelly was Secretary of
Allmerica P&C from August 1992 to May 1995. Mr. Kelly has been a Director of
AFLIAC since October 1982 and is a director and/or executive officer at
various other non-public affiliates.
 
J. Barry May, 51
 Vice President of the Company since February 1997
 
  Mr. May has been Vice President of AFC since February 1997, Vice President
of Allmerica P&C and President of Hanover since September 1996 and Director
and Vice President of Citizens since March 1997. He has been a Director of
Hanover and Citizens Insurance since September 1996. Mr. May served as Vice
President of Hanover from May 1995 to September 1996, as Regional Vice
President from February 1993 to May 1995 and as a General Manager of Hanover
from June 1989 to May 1995. Mr. May has been employed by Hanover since 1985.
In addition, Mr. May is a director and/or executive officer at various other
non-public affiliates.
 
James R. McAuliffe, 54
 Vice President of the Company since February 1995
 
  Mr. McAuliffe has been Vice President of AFC from February 1995 through
December 1995 and since February 1997, Vice President of Allmerica P&C since
August 1992, a Director of Allmerica P&C from August 1992 through December
1994, a Director and Vice President of Citizens since December 1992, and a
Director of AFLIAC from April 1987 through May 1995 and since May 1996. Mr.
McAuliffe has been President of Citizens Insurance since December 1994. Mr.
McAuliffe has been employed by FAFLIC since 1968, and served as Vice President
and Chief Investment Officer of FAFLIC from November 1986 through December
1994. Mr. McAuliffe also served as Vice President and Chief Investment Officer
of Allmerica P&C from August 1992 through December 1994, and Vice President
and Chief Investment Officer of AFLIAC from December 1986 through May 1995.
Additionally, Mr. McAuliffe is a director and/or executive officer at various
other non-public affiliates.
 
Edward J. Parry, III, 39
 Vice President and Treasurer of the Company since February 1995
 Chief Financial Officer of the Company since December 1996
 
  Mr. Parry has been Chief Financial Officer of AFC since December 1996. He
has also been Vice President and Treasurer of AFC since February 1995. He has
served as Chief Financial Officer of FAFLIC, AFLIAC, Allmerica P&C, Hanover,
Citizens and Citizens Insurance since December 1996 and as Vice President and
Treasurer of FAFLIC, AFLIAC, Allmerica P&C and Hanover since February 1993 and
of Citizens since September 1993 and December 1992, respectively. Mr. Parry is
also a director and/or executive officer at various other non-public
affiliates.
 
Richard M. Reilly, 60
 Vice President of the Company since February 1997
 
  Mr. Reilly has been Vice President of AFC and FAFLIC since February 1997 and
November 1990, respectively, and Vice President of Allmerica P&C and Citizens
since March 1997. He has also been a Director and Vice President of AFLIAC
since November 1990 and President and Chief Executive Officer of AFLIAC since
August 1995. Mr. Reilly was Vice President of AFC from February 1995 through
December 1995. Additionally, Mr. Reilly has been the President of Allmerica
Investment Trust, Allmerica Funds, and Allmerica Securities Trust, each a
registered investment company, since February 1991, April 1991 and February
1991, respectively. Mr. Reilly is also a director and/or holds an executive
office at various other non-public affiliates.
 
                                      31
<PAGE>
 
Robert P. Restrepo, 48
 Vice President of the Company since May 1998
 
  Mr. Restrepo has been Vice President of AFC and President, Chief Executive
Officer and Director of Allmerica P&C since May 1998. Prior to joining AFC,
Mr. Restrepo was Chief Executive Officer, Personal Lines at Travelers Property
and Casualty, a member of the Travelers Group from January 1996 to May 1998.
Additionally, Mr. Restrepo was the Senior Vice President, Personal Lines at
Aetna Life & Casualty Company from March 1991 to January 1996. Mr. Restrepo is
also a director and/or executive officer at various other non-public
affiliates of AFC.
 
Eric A. Simonsen, 53
 Vice President of the Company since February 1995
 
  Mr. Simonsen has been Vice President of AFC since February 1995. He has been
a Vice President of APY since August 1992, of Citizens since December 1992 and
of AFLIAC since September 1990. He also served as a director of APY from
August of 1992 to July 1997. In addition, he has served as Vice President and
as a Director of FAFLIC since September 1990 and April 1996, respectively. Mr.
Simonsen has been President of Allmerica Services Corporation since December
1996. Mr. Simonsen was Chief Financial Officer of AFC from February 1995 to
December 1996, of FAFLIC and AFLIAC from September 1990 to December 1996, of
Allmerica P&C from August 1992 to December 1996 and of Citizens from December
1992 to December 1996. Mr. Simonsen is also a director and/or executive
officer at various other non-public affiliates.
 
Phillip E. Soule, 49
 Vice President of the Company since February 1997
 
  Mr. Soule has been Vice President of AFC, Citizens, and FAFLIC since
February 1997, March 1997 and February 1987, respectively, and of Allmerica
P&C since September 1996. He was Vice President of AFC from February 1995
through December 1995. Mr. Soule has been employed by FAFLIC since 1972 in
various capacities.
 
                                    ITEM 11
 
                            EXECUTIVE COMPENSATION
 
  Incorporated herein by reference from the Proxy Statement for the Annual
Meeting of Shareholders to be held May 11, 1999, to be filed pursuant to
Regulation 14A under the Securities Exchange Act of 1934.
 
                                    ITEM 12
 
        SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
 
  Incorporated herein by reference from the Proxy Statement for the Annual
Meeting of Shareholders to be held May 11, 1999, to be filed pursuant to
Regulation 14A under the Securities Exchange Act of 1934.
 
                                    ITEM 13
 
                CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
 
  Incorporated herein by reference from the Proxy Statement for the Annual
Meeting of Shareholders to be held May 11, 1999, to be filed pursuant to
Regulation 14A under the Securities Exchange Act of 1934.
 
                                      32
<PAGE>
 
                                    PART IV
 
                                    ITEM 14
 
       EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K
 
(a)(1) Financial Statements
 
  The consolidated financial statements and accompanying notes thereto on
pages 49 through 83 of the 1998 Annual Report to Shareholders have been
incorporated herein by reference in their entirety.
 
<TABLE>
<CAPTION>
                                                                        Annual
                                                                        Report
                                                                        Page(s)
                                                                        -------
   <S>                                                                  <C>
   Report of Independent Accountants..................................      48
   Consolidated Statements of Income for the years ended December 31,
    1998, 1997
    and 1996..........................................................      49
   Consolidated Balance Sheets as of December 31, 1998 and 1997.......      50
   Consolidated Statements of Shareholders' Equity for the years ended
    December 31, 1998, 1997 and 1996..................................      51
   Consolidated Statements of Comprehensive Income for the years ended
    December 31, 1998, 1997 and 1996..................................      52
   Consolidated Statements of Cash Flows for the years ended December
    31, 1998, 1997
    and 1996..........................................................      53
   Notes to Consolidated Financial Statements.........................   54-83
</TABLE>
 
(a)(2) Financial Statement Schedules
 
<TABLE>
<CAPTION>
                                                                   Page No. in
 Schedule                                                          this Report
 --------                                                          -----------
 <C>      <S>                                                      <C>
          Report of Independent Accountants on Financial
          Statement Schedules....................................        39
   I      Summary of Investments--Other than Investments in
          Related Parties........................................        40
   II     Condensed Financial Information of Registrant..........     41-43
   III    Supplementary Insurance Information....................     44-46
   IV     Reinsurance............................................        47
   V      Valuation and Qualifying Accounts......................        48
   VI     Supplemental Information concerning Property/Casualty
          Insurance Operations...................................        49
</TABLE>
 
(a)(3) Exhibit Index
 
  Exhibits filed as part of this Form 10-K are as follows:
 
<TABLE>
   <C>  <S>
    2.1 Plan of Reorganization.+
    2.2 Stock and Asset Purchase Agreement by an among State Mutual Life
        Assurance Company of America, 440 Financial Group of Worcester, Inc.,
        and The Shareholder Services Group, Inc. dated as of March 9, 1995.+
    3.1 Certificate of Incorporation of AFC.+
    3.2 By-Laws of AFC.+
    4   Specimen Certificate of Common Stock.+
    4.1 Form of Indenture relating to the Debentures between the Registrant and
        State Street Bank & Trust Company, as trustee.++
    4.2 Form of Global Debenture.++
    4.3 Amended and Restated Declaration of Trust of AFC Capital Trust I dated
        February 3, 1997.+++++
    4.4 Indenture dated February 3, 1997 relating to the Junior Subordinated
        Debentures of AFC.+++++
    4.5 Series A Capital Securities Guarantee Agreement dated February 3,
        1997.+++++
    4.6 Common Securities Guarantee Agreement dated February 3, 1997.+++++
</TABLE>
 
                                      33
<PAGE>
 
<TABLE>
   <C>   <S>                                                                <C>
    4.8  Rights Agreement dated as of December 16, 1997, between the
         Registrant and First Chicago Trust Company of New York as Rights
         Agent, filed as Exhibit 1 to the Company's Form 8-A dated
         December 17, 1997 is incorporated herein by reference.
   10.3  Administrative Services Agreement between State Mutual Life
         Assurance Company of America and The Hanover Insurance Company,
         dated July 19, 1989.+
   10.4  First Allmerica Financial Life Insurance Company Employees'
         401(k) Matched Savings Plan incorporated by reference to Exhibit
         10.1 to the Allmerica Financial Corporation Registration
         Statement on Form 8-K (No. 333-576) and incorporated herein by
         reference originally filed with the Commission on January 24,
         1996.
   10.5  State Mutual Life Assurance Company of America Excess Benefit
         Retirement Plan.+
   10.6  State Mutual Life Assurance Company of America Supplemental
         Executive Retirement Plan.+
   10.7  State Mutual Incentive Compensation Plan.+
   10.8  State Mutual Companies Long-Term Performance Unit Plan.+
   10.9  Indenture of Lease between State Mutual Life Assurance Company
         of America and the Hanover Insurance Company dated July 3, 1984
         and corrected First Amendment to Indenture of Lease dated
         December 20, 1993.+
   10.12 Lease dated March 23, 1993 by and between Aetna Life Insurance
         Company and State Mutual Life Assurance Company of America,
         including amendments thereto, relating to property in Atlanta,
         Georgia.+
   10.13 Stockholder Services Agreement dated as of January 1, 1992
         between Private Healthcare Systems, Inc. and State Mutual Life
         Assurance Company of America, the successor to its wholly-owned
         subsidiary, Group Healthcare Network, Inc.+
   10.14 Lease dated January 26, 1995 by and between Citizens Insurance
         and Upper Peninsula Commission for Area Progress, Inc.,
         including amendments thereto, relating to property in Escanaba,
         Michigan.+
   10.16 Trust Indenture for the State Mutual Life Assurance Company of
         America Employees' 401(k) Matched Savings Plan between State
         Mutual Life Assurance Company of America and Bank of
         Boston/Worcester.+
   10.17 State Mutual Life Assurance Company of America Non-Qualified
         Executive Retirement Plan.+
   10.18 State Mutual Life Assurance Company of America Non-Qualified
         Executive Deferred Compensation Plan.+
   10.19 The Allmerica Financial Cash Balance Pension Plan incorporated
         by reference to Exhibit 10.19 to the Allmerica Financial
         Corporation September 30, 1995 report on Form 10-Q and
         incorporated herein by reference.
   10.20 The Allmerica Financial Corporation Employment Continuity
         Plan.++++++
   10.21 Amended and Restated Form of Non-Solicitation Agreement executed
         by substantially all of the executive officers of AFC
         incorporated by reference to Exhibit 10.21 to the Allmerica
         Financial Corporation June 30, 1997 report on Form 10-Q and
         incorporated herein by reference.
   10.23 Amended Allmerica Financial Corporation Long-Term Stock
         Incentive Plan.+++++++
   10.24 The Allmerica Financial Corporation Director Stock Ownership
         Plan incorporated by reference to Exhibit 10.21 to the Allmerica
         Financial Corporation June 30, 1996 report on Form 10-Q and
         incorporated herein by reference.
   10.25 Reinsurance Agreement dated September 29, 1997 between First
         Allmerica Financial Life Insurance Company and Metropolitan Life
         Insurance Company.+++++++
   10.26 Consolidated Service Agreement between Allmerica Financial
         Corporation and its subsidiaries, dated January 1, 1998.+++++++
   10.27 Deferral Agreement, dated April 4, 1997, between Allmerica
         Financial Corporation and John F. O'Brien.+++++++
   10.28 Severance Agreement, dated September 25, 1997, between First
         Allmerica Financial Life Insurance Company and Larry C.
         Renfro.+++++++
</TABLE>
 
                                       34
<PAGE>
 
<TABLE>
   <C>   <S>
   10.29 Credit agreement dated as of June 17, 1998 between the Registrant and
         the Chase Manhattan Bank incorporated by reference to Exhibit 10.29 to
         the Allmerica Financial Corporation June 30, 1998 report on Form 10-Q
         and incorporated herein by reference.
   10.30 Form of Deferral Agreement executed by substantially all of the
         executive officers of AFC dated January 30, 1998.
   10.31 Form of Restricted Stock Agreement, dated January 30, 1998 and
         executed by substantially all of the executive officers of AFC.
   10.32 Form of Converted Stock Agreement, dated January 30, 1998 and executed
         by substantially all of the executive officers of AFC.
   10.33 Employment Agreement, dated May 13, 1998 between First Allmerica
         Financial Life Insurance Company and Robert P. Restrepo, Jr.
   10.34 Restricted Stock Agreement, dated May 26, 1998, between Allmerica
         Financial Corporation and Robert P. Restrepo, Jr.
   10.35 Credit agreement dated as of December 1, 1998 between the Registrant
         and the Chase Manhattan Bank.
   13    The following sections of the Annual Report to Shareholders for 1998
         ("1998 Annual Report") which are expressly incorporated by reference
         into this Annual Report on Form 10-K:
         . Management's Discussion and Analysis of Financial Condition and
           Results of Operations at pages 26 through 47 of the 1998 Annual
           Report.
         . Consolidated Financial Statements and Notes thereto at pages 49
           through 83 of the 1998 Annual Report.
         . Independent Auditors' Report at page 48 of the 1998 Annual Report.
         . The information appearing under the caption "Five Year Summary of
           Selected Financial Highlights" at page 25 of the 1998 Annual Report.
         . The information appearing under the caption "Shareholder
           Information" at page 85 of the 1998 Annual Report.
   21    Subsidiaries of AFC.
   23    Consent of PricewaterhouseCoopers LLP.
   24    Power of Attorney.
   27    Financial Data Schedule.
   99.1  Internal Revenue Service Ruling dated April 15, 1995.+
   99.2  Important Factors Regarding Forward Looking Statements.
</TABLE>
- --------
      + Incorporated herein by reference to the correspondingly numbered
        exhibit contained in the Registrant's Registration Statement on Form
        S-1 (No. 33-91766) originally filed with the Commission on May 1,
        1995.
     ++ Incorporated herein by reference to the correspondingly numbered
        exhibit contained in the Registrant's Registration Statement on Form
        S-1 (No. 33-96764) originally filed with the Commission on September
        11, 1995.
    +++ Incorporated herein by reference to the correspondingly numbered
        exhibit contained in the Registrant's 1995 Annual Report on Form 10-K
        originally filed with the Commission on March 28, 1996.
   ++++ Incorporated by herein by reference to Exhibit I of the Current Report
        of the Registrant (Commission File No. 1-13754) filed February 20,
        1997.
  +++++ Incorporated herein by reference to Exhibits 2, 3, 4, 5 and 6,
        respectively, contained in the Registrant's Current Report on Form 8-K
        filed on February 5, 1997.
 ++++++ Incorporated herein by reference to the correspondingly numbered
        exhibit contained in the Registrant's 1996 Annual Report on Form 10-K
        originally filed with the Commission on March 24, 1997.
+++++++ Incorporated herein by reference to the correspondingly numbered
        exhibit contained in the Registrant's 1997 Annual Report on Form 10-K
        originally filed with the Commission on March 27, 1998
 
                                      35
<PAGE>
 
(b) Reports on Form 8-K
 
  On October 15, 1998, Allmerica Financial Corporation announced that third
quarter operating earnings will be impacted by an estimated $0.25 to $0.30 per
share as a result of losses relating to increased frequency of catastrophes
and lower investment income.
 
  On October 27, 1998, Allmerica Financial Corporation announced that it, or a
subsidiary, would commence a cash tender offer to acquire all of the
outstanding shares of Citizens Corporation that it did not already own.
 
  On October 29, 1998, Allmerica Financial Corporation announced its financial
results for the three months ended September 30, 1998.
 
  On November 16, 1998, Allmerica Financial Corporation and Citizens
Corporation announced that pursuant to an agreement between the Special
Committee of the Board of Directors of Citizens Corporation and Allmerica
Financial Corporation, the offer price in the outstanding Offer to Purchase by
Allmerica was increased and amended to $33.25 per share in cash. The Citizens
Special Committee agreed to recommend that Citizens stockholders accept the
revised offer price and tender their shares.
 
  On November 24, 1998, Allmerica Financial Corporation announced that fourth
quarter results will be negatively impacted by an estimated $11 million in
pre-tax catastrophe losses as a result of a sustained wind storm that struck
Michigan during early November 1998.
 
  On December 4, 1998, Allmerica Financial Corporation announced that it
reached a settlement agreement in a class action lawsuit in connection with
the sale of life insurance policies issued by the Company from 1978 to May 31,
1998. The settlement agreement is subject to a court determination that it is
fair and reasonable, and to court approval. The fairness hearing is expected
to be held during the spring of 1999.
 
  On December 14, 1998, Allmerica Financial Corporation issued a press release
relating to the consummation of the merger of Citizens Acquisition Corporation
with and into Citizens Corporation. As a result of such merger, Citizens
Corporation became a wholly-owned subsidiary of Allmerica Financial
Corporation.
 
                                      36
<PAGE>
 
                                  SIGNATURES
 
  Pursuant to the requirements of Section 13 or 15(d) of the Securities and
Exchange Act of 1934, the registrant has duly caused this report to be signed
on its behalf by the undersigned, thereunto duly authorized.
 
                                              Allmerica Financial Corporation
                                                        Registrant
 
Date: March 24, 1999                                /s/ John F. O'Brien
                                          By: _________________________________
                                                     John F. O'Brien,
                                                  Chairman of the Board,
                                                Chief Executive Officer and
                                                         President
  Pursuant to the requirements of the Securities and Exchange Act of 1934,
this report has been signed below by the following persons on behalf of the
registrant and in the capacities and on the dates indicated.
 
Date: March 24, 1999                                /s/ John F. O'Brien
                                          By: _________________________________
                                                     John F. O'Brien,
                                                  Chairman of the Board,
                                                Chief Executive Officer and
                                                         President
 
Date: March 24, 1999                             /s/ Edward J. Parry, III
                                          By: _________________________________
                                                   Edward J. Parry III,
                                              Vice President, Chief Financial
                                             Officer, Treasurer and Principal
                                                    Accounting Officer
 
Date: March 24, 1999                                        *
                                          By: _________________________________
                                                   Michael P. Angelini,
                                                         Director
 
Date: March 24, 1999                                        *
                                          By: _________________________________
                                                     Gail L. Harrison,
                                                         Director
 
Date: March 24, 1999
                                          By: _________________________________
                                                   Robert P. Henderson,
                                                         Director
 
Date: March 24, 1999                                        *
                                          By: _________________________________
                                                    M. Howard Jacobson,
                                                         Director
 
Date: March 24, 1999                                        *
                                          By: _________________________________
                                                    J. Terrence Murray,
                                                         Director
 
Date: March 24, 1999                                        *
                                          By: _________________________________
                                                     Robert J. Murray,
                                                         Director
 
                                      37
<PAGE>
 
Date: March 24, 1999                                         *
                                          By: _________________________________
                                                     John L. Sprague,
                                                         Director
 
Date: March 24, 1999                                         *
                                          By: _________________________________
                                                    Robert G. Stachler,
                                                         Director
 
Date: March 24, 1999                                         *
                                          By: _________________________________
                                                    Herbert M. Varnum,
                                                         Director
 
Date: March 24, 1999                                         *
                                          By: _________________________________
                                                     Richard M. Wall,
                                                         Director
 
                                                    /s/ Edward J. Parry
                                          *By: ________________________________
                                                     Edward J. Parry,
                                                     Attorney-in-fact
 
                                       38
<PAGE>
 
                     Report of Independent Accountants on
                         Financial Statement Schedules
 
To the Board of Directors
 of Allmerica Financial Corporation
 
Our audits of the consolidated financial statements referred to in our report
dated February 2, 1999, appearing in the Allmerica Financial Corporation 1998
Annual Report to Shareholders (which report and consolidated financial
statements are incorporated by reference in this Annual Report on Form 10-K)
also included an audit of the financial statement schedules listed in Item
14(a)(2) of this Form 10-K. In our opinion, these financial statement
schedules present fairly, in all material respects, the information set forth
therein when read in conjunction with the related consolidated financial
statements.
 
/s/ PricewaterhouseCoopers LLP
_____________________________________
PricewaterhouseCoopers LLP
Boston, Massachusetts
February 2, 1999
 
                                      39
<PAGE>
 
                                                                      Schedule I
 
                        ALLMERICA FINANCIAL CORPORATION
       Summary of Investments--Other than Investments in Related Parties
                               December 31, 1998
 
<TABLE>
<CAPTION>
                                                                   Amount at
                                                                  which shown
                                                                 in the balance
Type of Investment                              Cost (1)  Value      sheet
- ------------------                              -------- ------- --------------
                                                         (In millions)
<S>                                             <C>      <C>     <C>
Fixed maturities:
  Bonds:
    United States Government and government
     agencies and authorities.................. $  213.1 $ 201.4    $  201.4
    States, municipalities and political
     subdivisions..............................  2,408.9 2,486.7     2,486.7
    Foreign governments........................    107.9   111.1       111.1
    Public utilities...........................    431.3   434.6       434.6
    All other corporate bonds..................  4,161.6 4,244.0     4,244.0
  Redeemable preferred stocks..................    295.4   303.0       303.0
                                                -------- -------    --------
    Total fixed maturities.....................  7,618.2 7,780.8     7,780.8
                                                -------- -------    --------
Equity securities:
  Common stocks:
    Public utilities...........................      3.7     4.6         4.6
    Banks, trust and insurance companies.......      9.1    16.7        16.7
    Industrial, miscellaneous and all other....    215.6   353.9       353.9
  Nonredeemable preferred stocks...............     24.7    21.9        21.9
                                                -------- -------    --------
    Total equity securities....................    253.1   397.1       397.1
                                                -------- -------    --------
Mortgage loans on real estate..................    562.3  XXXXXX       562.3
Real estate (2)................................     20.4  XXXXXX        20.4
Policy loans...................................    154.3  XXXXXX       154.3
Other long-term investments....................    142.7  XXXXXX       142.7
                                                --------            --------
    Total investments.......................... $8,751.0  XXXXXX    $9,057.6
                                                ========            ========
</TABLE>
- --------
(1) Original cost of equity securities and, as to fixed maturities, original
    cost reduced by repayments and adjusted for amortization of premiums and
    accretion of discounts.
(2) Includes $14.5 million of real estate acquired through foreclosure.
 
                                       40
<PAGE>
 
                                                                    Schedule II
 
                        ALLMERICA FINANCIAL CORPORATION
                 Condensed Financial Information of Registrant
                              Parent Company Only
             Statements of Income for the Years Ended December 31,
 
<TABLE>
<CAPTION>
                                                        1998    1997    1996
                                                       ------  ------  ------
                                                          (In millions)
<S>                                                    <C>     <C>     <C>
Revenues
  Net investment income............................... $  7.1  $ 11.4  $  2.7
  Net realized investment gains (losses)..............    1.7    (0.2)   (0.9)
                                                       ------  ------  ------
    Total revenues....................................    8.8    11.2     1.8
                                                       ------  ------  ------
Expenses
  Interest expense....................................   40.5    41.1    15.3
  Operating expenses..................................    2.5     5.0     3.3
                                                       ------  ------  ------
    Total expenses....................................   43.0    46.1    18.6
                                                       ------  ------  ------
Net income before federal income taxes and equity in
 net income of unconsolidated subsidiaries............  (34.2)  (34.9)  (16.8)
Income tax benefit:
  Federal.............................................   12.4    11.8     5.9
  State...............................................    0.5     0.5     --
Equity in net income of unconsolidated subsidiaries...  222.5   231.8   192.8
                                                       ------  ------  ------
Net income............................................ $201.2  $209.2  $181.9
                                                       ======  ======  ======
</TABLE>
 
  The condensed financial information should be read in conjunction with the
consolidated financial statements and notes thereto.
 
                                      41
<PAGE>
 
                                                                    Schedule II
                                                                    (continued)
 
                        ALLMERICA FINANCIAL CORPORATION
                 Condensed Financial Information of Registrant
                              Parent Company Only
 
                                Balance Sheets
 
<TABLE>
<CAPTION>
                                                               December 31,
                                                             ------------------
                                                               1998      1997
                                                             --------  --------
                                                               (In millions,
                                                             except share and
                                                              per share data)
<S>                                                          <C>       <C>
Assets
  Fixed maturities-at fair value (amortized cost of $0.8 and
   $3.4).................................................... $    0.9  $    3.5
  Cash and cash equivalents.................................      2.9       0.9
  Investment in unconsolidated subsidiaries.................  3,008.0   2,898.7
  Receivable from subsidiaries..............................     43.9       --
  Other assets..............................................      0.5      12.8
                                                             --------  --------
    Total assets............................................ $3,056.2  $2,915.9
                                                             ========  ========
Liabilities
  Expenses and taxes payable................................ $   34.7  $   10.0
  Interest and dividends payable............................     13.0      15.8
  Short-term debt...........................................     41.1       --
  Long-term debt............................................    508.8     508.8
                                                             --------  --------
    Total liabilities.......................................    597.6     534.6
                                                             --------  --------
Shareholders' Equity
  Preferred stock, par value $0.01 per share, 20.0 million
   shares authorized, none issued...........................      --        --
  Common stock, par value $0.01 per share, 300.0 million
   shares authorized, 60.4 million and 60.0 million shares
   issued at December 31, 1998 and December 31, 1997,
   respectively.............................................      0.6       0.6
  Additional paid-in capital................................  1,768.8   1,755.1
  Accumulated other comprehensive income....................    180.5     217.3
  Retained earnings.........................................    599.9     408.3
  Treasury stock at cost (1.8 million shares)...............    (91.2)      --
                                                             --------  --------
    Total shareholders' equity..............................  2,458.6   2,381.3
                                                             --------  --------
    Total liabilities and shareholders' equity.............. $3,056.2  $2,915.9
                                                             ========  ========
</TABLE>
 
  The condensed financial information should be read in conjunction with the
consolidated financial statements and notes thereto.
 
                                      42
<PAGE>
 
                                                        Schedule II (continued)
 
                        ALLMERICA FINANCIAL CORPORATION
                 Condensed Financial Information of Registrant
                              Parent Company Only
 
           Statement of Cash Flows for the Years Ended December 31,
 
<TABLE>
<CAPTION>
                                                      1998     1997     1996
                                                     -------  -------  -------
                                                          (In millions)
<S>                                                  <C>      <C>      <C>
Cash flows from operating activities
 Net income......................................... $ 201.2  $ 209.2  $ 181.9
 Adjustments to reconcile net income to net cash
  provided by operating activities:
  Equity in undistributed income of subsidiaries....  (222.5)  (231.8)  (192.8)
  Net realized investment (gains) losses............    (1.7)     0.2      0.9
  Change in expenses and taxes payable..............    24.7      0.9      0.9
  Change in interest and dividends payable..........    (2.8)    10.0      0.1
  Change in receivable from subsidiaries............   (43.9)     --       --
  Other, net........................................     8.0     (0.3)    (3.8)
                                                     -------  -------  -------
Net cash used in operating activities...............   (37.0)   (11.8)   (12.8)
                                                     -------  -------  -------
Cash flows from investing activities
 Capital contributed to unconsolidated
  subsidiaries......................................   (95.7)   (79.9)     --
 Proceeds from disposals and maturities of
  available-for-sale fixed maturities...............   123.9     98.7     32.7
 Purchase of available-for-sale fixed maturities....     --     (74.9)   (59.6)
 Purchase of minority interest in Allmerica P&C.....     --    (425.6)     --
 Proceeds from sale of common stock of subsidiary...     --     195.0      --
 Purchase of equity securities......................     --       --      (0.7)
                                                     -------  -------  -------
Net cash provided by (used in) investing
 activities.........................................    28.2   (286.7)   (27.6)
                                                     -------  -------  -------
Cash flow from financing activities
 Increase in long-term debt.........................     --       9.3      --
 Dividend received from FAFLIC......................    50.0      --       --
 Net proceeds from issuance of commercial paper.....    41.1      --       --
 Net proceeds from issuance of common stock.........    11.4      2.8      --
 Proceeds from the issuance of mandatorily
  redeemable preferred securities of a subsidiary
  trust holding solely junior subordinated
  debentures of the Company.........................     --     296.3      --
 Treasury stock purchase............................   (82.7)     --       --
 Dividends paid to shareholders.....................    (9.0)   (11.5)   (10.0)
                                                     -------  -------  -------
Net cash provided by (used in) financing
 activities.........................................    10.8    296.9    (10.0)
                                                     -------  -------  -------
Net change in cash and cash equivalents.............     2.0     (1.6)   (50.4)
Cash and cash equivalents at beginning of the
 period.............................................     0.9      2.5     52.9
                                                     -------  -------  -------
Cash and cash equivalents at end of the period...... $   2.9  $   0.9  $   2.5
                                                     =======  =======  =======
</TABLE>
 
  The condensed financial information should be read in conjunction with the
consolidated financial statements and notes thereto.
 
                                      43
<PAGE>
 
                                                                    Schedule III
 
                        ALLMERICA FINANCIAL CORPORATION
                      Supplementary Insurance Information
 
                               December 31, 1998
 
<TABLE>
<CAPTION>
                                Future
                                policy                                                       Amortiza-
                              benefits,             Other                         Benefits,   tion of
                    Deferred   losses,              policy                         claims,    deferred
                     policy   claims and          claims and          Net invest- losses and   policy     Other    Prem-
                    acquisi-     loss    Unearned  benefits  Premium     ment     settlement  acquisi-  operating   iums
                   tion costs  expenses  premiums  payable   revenue    income     expenses  tion costs expenses  written
                   ---------- ---------- -------- ---------- -------- ----------- ---------- ---------- --------- --------
                                                                (In millions)
<S>                <C>        <C>        <C>      <C>        <C>      <C>         <C>        <C>        <C>       <C>
Risk Management
Property and Ca-
 sualty..........   $  164.9   $2,597.3   $834.9   $   10.5  $1,966.3   $228.9     $1,493.7    $379.7    $187.1   $1,955.1
Corporate Risk
 Management
 Services........        2.6      358.1      5.2       10.9     336.0     20.7        248.9       3.2     185.6        --
Retirement and
 Asset
 Accumulation
Allmerica Finan-
 cial Services...      993.1    2,663.1      3.1      823.8       2.7    253.1        219.3      69.6     211.6        --
Allmerica Asset
 Management......        0.6        --       --     1,791.8       --     111.4         89.3       0.3       8.4        --
Corporate........        --         --       --         --        --      11.9          --        --       63.8        --
Eliminations.....        --         --       --         --        --      (1.8)         --        --       (7.6)       --
                    --------   --------   ------   --------  --------   ------     --------    ------    ------   --------
 Total...........   $1,161.2   $5,618.5   $843.2   $2,637.0  $2,305.0   $624.2     $2,051.2    $452.8    $648.9   $1,955.1
                    ========   ========   ======   ========  ========   ======     ========    ======    ======   ========
</TABLE>
 
                                       44
<PAGE>
 
                                                        Schedule III (continued)
 
                        ALLMERICA FINANCIAL CORPORATION
                      Supplementary Insurance Information
 
                               December 31, 1997
 
<TABLE>
<CAPTION>
                                Future
                                policy                                                       Amortiza-
                              benefits,             Other                         Benefits,   tion of
                    Deferred   losses,              policy                         claims,    deferred
                     policy   claims and          claims and          Net invest- losses and   policy     Other    Prem-
                    acquisi-     loss    Unearned  benefits  Premium     ment     settlement  acquisi-  operating   iums
                   tion costs  expenses  premiums  payable   revenue    income     expenses  tion costs expenses  written
                   ---------- ---------- -------- ---------- -------- ----------- ---------- ---------- --------- --------
                                                                (In millions)
<S>                <C>        <C>        <C>      <C>        <C>      <C>         <C>        <C>        <C>       <C>
Risk Management
Property and Ca-
 sualty..........    $167.2    $2,615.4   $838.3   $   10.8  $1,953.1   $253.3     $1,445.5    $399.9    $198.4   $1,991.8
Corporate Risk
 Management
 Services........       2.9       331.4      6.3        9.2     333.0     23.1        238.9       3.3     136.8        --
Retirement and
 Asset
 Accumulation
Allmerica Finan-
 cial Services...     794.5     2,476.9      2.2      847.5      24.9    281.6        256.1       8.1     217.8        --
Allmerica Asset
 Management......       0.9         --       --       985.2       0.1     82.5         64.2       0.5       8.0        --
Corporate........       --          --       --         --        --      14.0          --        --       64.1        --
Eliminations.....       --          --       --         --        --      (1.1)         --        --      (11.5)       --
                     ------    --------   ------   --------  --------   ------     --------    ------    ------   --------
 Total...........    $965.5    $5,423.7   $846.8   $1,852.7  $2,311.1   $653.4     $2,004.7    $411.8    $613.6   $1,991.8
                     ======    ========   ======   ========  ========   ======     ========    ======    ======   ========
</TABLE>
 
                                       45
<PAGE>
 
                                                        Schedule III (continued)
 
                        ALLMERICA FINANCIAL CORPORATION
                      Supplementary Insurance Information
 
                               December 31, 1996
 
<TABLE>
<CAPTION>
                                Future
                                policy                                                       Amortiza-
                              benefits,             Other                         Benefits,   tion of
                    Deferred   losses,              policy                         claims,    deferred
                     policy   claims and          claims and          Net invest- losses and   policy     Other    Prem-
                    acquisi-     loss    Unearned  benefits  Premium     ment     settlement  acquisi-  operating   iums
                   tion costs  expenses  premiums  payable   revenue    income     expenses  tion costs expenses  written
                   ---------- ---------- -------- ---------- -------- ----------- ---------- ---------- --------- --------
                                                                (In millions)
<S>                <C>        <C>        <C>      <C>        <C>      <C>         <C>        <C>        <C>       <C>
Risk Management
Property and Ca-
 sualty..........    $164.2    $2,744.1   $815.1   $   12.8  $1,898.3   $233.2     $1,383.4    $396.6    $195.1   $1,914.4
Corporate Risk
 Management
 Services........       2.9       299.0      4.7       11.1     302.9     22.1        211.3       3.1     128.0        --
Retirement and
 Asset Accumulation
Allmerica Finan-
 cial Services...     654.7     2,514.7      2.7      935.2      35.1    311.2        273.1      57.3     154.3        --
Allmerica Asset
 Management......       0.9         --       --     1,101.3       --     101.5         89.2       0.5       9.3        --
Corporate........       --          --       --         --        --       5.5          --        --       64.9        --
Eliminations.....       --          --       --         --        --      (0.9)         --        --      (12.7)       --
                     ------    --------   ------   --------  --------   ------     --------    ------    ------   --------
 Total...........    $822.7    $5,557.8   $822.5   $2,060.4  $2,236.3   $672.6     $1,957.0    $457.5    $538.9   $1,914.4
                     ======    ========   ======   ========  ========   ======     ========    ======    ======   ========
</TABLE>
 
                                       46
<PAGE>
 
                                                                     Schedule IV
 
                        ALLMERICA FINANCIAL CORPORATION
                                  Reinsurance
 
                                  December 31,
 
<TABLE>
<CAPTION>
                                                  Assumed            Percentage
                                       Ceded to    From              of Amount
                               Gross     Other     Other      Net     Assumed
                              Amount   Companies Companies  Amount     to Net
                             --------- --------- --------- --------- ----------
                                               (In millions)
<S>                          <C>       <C>       <C>       <C>       <C>
1998
Life insurance in force..... $44,790.9 $23,886.9  $555.4   $21,459.4    2.59%
                             ========= =========  ======   =========   =====
Premiums:
  Life insurance............ $    73.8 $    13.9  $  3.8   $    63.7    5.97%
  Accident and health
   insurance................     342.8     175.9   108.1       275.0   39.31%
  Property and casualty
   insurance................   1,967.9      66.1    64.5     1,966.3    3.28%
                             --------- ---------  ------   ---------
Total premiums.............. $ 2,384.5 $   255.9  $176.4   $ 2,305.0    7.65%
                             ========= =========  ======   =========   =====
1997
Life insurance in force..... $44,902.9 $ 7,237.1  $308.9   $37,974.7    0.81%
                             ========= =========  ======   =========   =====
Premiums:
  Life insurance............ $    70.0 $    15.6  $  8.7   $    63.1   13.79%
  Accident and health
   insurance................     347.4     154.5   102.0       294.9   34.59%
  Property and casualty
   insurance................   2,046.2     195.1   102.0     1,953.1    5.22%
                             --------- ---------  ------   ---------
Total premiums.............. $ 2,463.6 $   365.2  $212.7   $ 2,311.1    9.20%
                             ========= =========  ======   =========   =====
1996
Life insurance in force..... $41,943.1 $ 7,135.8  $559.2   $35,366.5    1.58%
                             ========= =========  ======   =========   =====
Premiums:
  Life insurance............ $    72.0 $    18.1  $  5.9   $    59.8    9.87%
  Accident and health
   insurance................     317.1     120.8    81.9       278.2   29.44%
  Property and casualty
   insurance................   2,018.5     232.6   112.4     1,898.3    5.92%
                             --------- ---------  ------   ---------
Total premiums.............. $ 2,407.6 $   371.5  $200.2   $ 2,236.3    8.95%
                             ========= =========  ======   =========   =====
</TABLE>
 
                                       47
<PAGE>
 
                                                                      Schedule V
 
                        ALLMERICA FINANCIAL CORPORATION
                       Valuation and Qualifying Accounts
 
                                  December 31,
 
<TABLE>
<CAPTION>
                                            Additions
                                      --------------------- Deductions
                          Balance at  Charged to Charged to    from    Balance at
                         Beginning of Costs and    Other    Allowance    End of
                            Period     Expense    Accounts   Account     Period
                         ------------ ---------- ---------- ---------- ----------
                                              (In millions)
<S>                      <C>          <C>        <C>        <C>        <C>
1998
Mortgage loans..........    $20.7       $(6.8)      $--       $ 2.4      $11.5
Allowance for doubtful
 accounts...............      6.1         4.4        --         5.1        5.4
                            -----       -----       ----      -----      -----
                            $26.8       $(2.4)      $--       $ 7.5      $16.9
                            =====       =====       ====      =====      =====
1997
Mortgage loans..........    $19.6       $ 2.5       $--       $ 1.4      $20.7
Real estate.............     14.9         6.0        --        20.9        --
Allowance for doubtful
 accounts...............      4.5         5.7        --         4.1        6.1
                            -----       -----       ----      -----      -----
                            $39.0       $14.2       $ --      $26.4      $26.8
                            =====       =====       ====      =====      =====
1996
Mortgage loans..........    $33.8       $ 5.5       $--       $19.7      $19.6
Real estate.............     19.6         --         --         4.7       14.9
Allowance for doubtful
 accounts...............      4.6         6.8        --         6.9        4.5
                            -----       -----       ----      -----      -----
                            $58.0       $12.3       $ --      $31.3      $39.0
                            =====       =====       ====      =====      =====
</TABLE>
 
                                       48
<PAGE>
 
                                                                    Schedule VI
 
                        ALLMERICA FINANCIAL CORPORATION
Supplemental Information Concerning Property and Casualty Insurance Operations
 
                       For the Years Ended December 31,
 
<TABLE>
<CAPTION>
                                                      Discount, if
                                         Reserves for     any,
                              Deferred    Losses and    Deducted
                               Policy        Loss         from                   Net       Net
                             Acquisition  Adjustment    Previous    Unearned   Premiums Investment
Affiliation with Registrant     Costs    Expenses(2)   Column(1)   Premiums(2)  Earned    Income
- ---------------------------  ----------- ------------ ------------ ----------- -------- ----------
                                                         (In millions)
<S>                          <C>         <C>          <C>          <C>         <C>      <C>
Consolidated Property and
 Casualty
 Subsidiaries
  1998....................     $164.9      $2,597.3       $--        $834.9    $1,966.3   $228.9
                               ======      ========       ====       ======    ========   ======
  1997....................     $167.2      $2,615.4       $--        $838.3    $1,953.1   $253.3
                               ======      ========       ====       ======    ========   ======
  1996....................     $164.2      $2,744.1       $--        $815.1    $1,898.3   $233.2
                               ======      ========       ====       ======    ========   ======
</TABLE>
 
<TABLE>
<CAPTION>
                                              Amortization
                         Losses and Loss      of Deferred  Paid Losses
                       Adjustment Expenses       Policy     and Loss     Net
                     ------------------------ Acquisition  Adjustment  Premiums
                     Current Year Prior Years   Expenses    Expenses   Written
                     ------------ ----------- ------------ ----------- --------
<S>                  <C>          <C>         <C>          <C>         <C>
  1998..............   $1,609.0     $(127.2)     $379.7     $1,514.9   $1,955.1
                       ========     =======      ======     ========   ========
  1997..............   $1,564.1     $(127.9)     $399.9     $1,507.2   $1,991.8
                       ========     =======      ======     ========   ========
  1996..............   $1,513.3     $(141.4)     $396.6     $1,387.2   $1,914.4
                       ========     =======      ======     ========   ========
</TABLE>
- --------
(1) The Company does not employ any discounting techniques.
(2) Reserves for losses and loss adjustment expenses are shown gross of $591.7
    million, $576.7 million and $626.9 million of reinsurance recoverable on
    unpaid losses in 1998, 1997 and 1996, respectively. Unearned premiums are
    shown gross of prepaid premiums of $37.9 million, $30.0 million and $45.5
    million in 1998, 1997 and 1996, respectively.
 
                                      49

<PAGE>
 
                                                                   EXHIBIT 10.30

                                 DEFERRAL AGREEMENT
                                 ------------------

     This Deferral Agreement is entered into this as of the 30th day of January,
1998, and is between _____________ (hereinafter referred to as "XX") and
ALLMERICA FINANCIAL CORPORATION, Worcester, Massachusetts (hereinafter referred
to as the "Company").  This Agreement is entered into before XX has any right,
title or interest in the shares of the Company (the "Shares") which are the
subject matter of this Deferral Agreement.  The Shares will, for a period of
three years, be restricted in accordance with the terms and conditions of a
certain Restricted Stock Agreement between the Company and XX dated as of
January 30, 1998 (the "Restricted Stock Agreement") and a certain Converted
Stock Agreement between the Company and XX dated as of January 30, 1998 (the
"Converted Stock Agreement").  XX and the Company wish to defer XX's receipt of
some or all of the Shares if at the time the restrictions under the Restricted
Stock Agreement and the Converted Stock Agreement lapse XX is or in the sole
opinion of the Company may be a "covered employee" as that term is currently or
as it may be defined in Internal Revenue Code Section 162(m) (a "Covered
Employee").  The Shares (or some of the Shares) will only be distributed to XX
if distributing the Shares to XX will not violate the provisions of IRC Section
162(m)(1).  The Shares (or some of the Shares) will be distributed to XX as soon
as the Shares can be distributed to XX without a violation of Section 162(m)(1).


                                   ARTICLE I
                                   ---------
                                  Definitions
                                  -----------

     1.01  "Beneficiary" shall mean any person, corporation or trust, or
combination of these, last designated by XX in writing and filed with the
Company by XX during his lifetime.  Any such designation or designations shall
be revocable at any time or times, without the consent of any beneficiary, by a
written instrument or nomination of beneficiary made by XX and similarly filed
with the Company by him during his lifetime.  In the absence of living
designated beneficiaries, the corpus due hereunder shall be distributed to XX's
estate pursuant to the terms hereof in one single distribution.

     1.02  "Interest Rate" shall mean the percentage used in determining the
amount of Interest each year.  The Interest Rate shall be the annual rate the
Company is crediting on January 1 of each year for the Fixed Interest Account
under the First Allmerica Financial Life Insurance Company 401(k) Plan.
"Interest" shall mean the amount credited to any Dividends, accrued interest or
other cash sums payable in connection with the Shares and deferred pursuant to
the terms of this Deferral Agreement.

     1.03  "Account" shall mean a special memorandum account created by the
Company on its books.

     1.04  "Dividends" shall mean any dividends declared in connection with the
Shares.

     1.05  "Deferred Corpus" shall mean the Shares XX is entitled to receive
under the Restricted Stock Agreement, the Converted Stock Agreement, the
Deferred Amount and any other cash payments and interest thereon made in
connection with the Shares.  The Company, in its sole discretion, may convert
the Shares and/or the Deferred Amount to cash and defer cash in lieu of the
Shares and/or the Deferred Amount.
<PAGE>
 
     1.06  "Deferred Amount" shall mean the Dividends deferred hereunder plus
interest accrued on such Dividends compounded annually.  In the event the
Company, at its sole discretion, purchases additional Shares of the Company's
stock with the then existing Deferred Amount and/or any future Dividends, such
Shares shall be considered part of the Deferred Amount and as such be subject to
the terms and conditions of this Agreement.

     1.07  "Internal Revenue Code" shall mean the Internal Revenue Code of 1986
(as amended).

     1.08  The singular as used herein shall include the plural, the plural
shall refer to the singular, and any pronoun shall refer to any gender when the
context so permits.

                                  ARTICLE II
                                  ----------
                      Deferred Corpus and Deferred Amount
                      -----------------------------------

     2.01  XX hereby elects to defer in accordance with the terms of this
Deferral Agreement the receipt of some or all of the Shares that may be
delivered to him in accordance with the terms of the Restricted Stock Agreement
and the Converted Stock Agreement.  The amount and duration of such deferral
shall be as set forth in Article III.  XX also agrees that the Company may in
its sole discretion convert some or all of the Deferred Amount into additional
Shares of Company stock and that such Shares shall be subject to the terms and
conditions of this Agreement.

     2.02  In addition, XX hereby elects to defer in accordance with the terms
of this Deferral Agreement the receipt of any Dividends that may be due him at
any time on the Shares.  The Company annually, on December 31st of each year,
shall credit to the Account an amount of Interest determined by applying the
then-prevailing Interest Rate to the Deferred Amount.  However, Dividends paid
during the then current calendar year shall be credited with Interest only for
the amount of time during the then current calendar year that such Dividends
were credited to the Account.  The Company may at its sole discretion purchase
additional Shares of the Company's stock with the Deferred Amount and any future
Dividends and construe any such Shares purchased as additional Deferred Corpus
subject to the terms and conditions of this Agreement.

     2.03  If XX shall die prior to the date this Agreement is terminated,
Interest to the extent it may be due shall be credited to the Account until the
Deferral Agreement is paid over to the Beneficiary.

                                  ARTICLE III
                                  -----------
                               Manner of Payment
                               -----------------

     3.01  If at the time the restrictions under the Restricted Stock Agreement
and the Converted Stock Agreement lapse, if XX is a Covered Employee or the
Company in its sole discretion believes that XX will be a Covered Employee, the
Company and XX hereby agree to defer an amount of Shares that would result in XX
not being a Covered Employee or to defer all of the Shares to reduce the impact
of Section 162(m) to the Company.  The deferral of the Shares will continue
until the time when the Company could distribute some or all of the Shares to XX
without any negative impact to the Company due to IRC 162(m).  If less than all
of the Shares are distributed to XX, the 

                                      -2-
<PAGE>
 
Company will distribute to XX the maximum number of Shares that it may
distribute to XX without any impact from IRC 162(m). This distribution will
occur each year until all deferred Shares and the Deferred Amount have been
completely distributed to XX.

     3.02  If XX dies while this Agreement is in effect, the Company shall
deliver/pay to the Beneficiary the Deferred Corpus on the first day of the year
immediately following XX's death.

     3.03  In the event XX ceases to be an employee of the Company, or any
subsidiary of the Company, for any reason other than death, the Company shall,
on the first day of the year following such event, deliver/pay to XX the
Deferred Corpus with Interest credited on the Deferred Amount provided the
restrictions under the Restricted Stock Agreement and the Converted Stock
Agreement have lapsed.  In the event XX ceases to be an employee for any reason
other than death and the Shares have not or do not vest pursuant to the terms of
the Restricted Stock Agreement or the Converted Stock Agreement, the Deferred
Amount plus any Interest due will be paid to XX on the first business day in the
calendar year following the termination of his employment.

                                  ARTICLE IV
                                  ----------
                              Further Provisions
                              ------------------

     4.01 The Shares shall receive the benefit of any stock, securities and/or
cash received by shareholders of the Company pursuant to a plan of merger,
consolidation, recapitalization or reorganization of the Company.  The Shares
shall also include any security received as a result of a stock split or stock
dividend received by shareholders of the Company.  If any cash is received in
addition to Dividends, such cash shall also be deferred and be credited with
Interest in the same manner as Dividends are credited with Interest.  Any stock,
securities and/or cash received, in connection with the Shares due to a plan of
merger, consolidation, recapitalization, reorganization of the Company and/or as
a result of a stock split or stock dividend shall be added to the Deferred
Corpus and deferred pursuant to the terms of this Deferral Agreement.  Any
stock, securities and/or cash received pursuant to this Section shall be
considered part of the Shares and shall not vest unless XX becomes vested in the
Shares pursuant to the Restricted Stock Agreement and/or the Converted Stock
Agreement.

     4.02  It is agreed that neither XX nor any other payee hereunder shall have
any right to commute, sell, assign, transfer or otherwise convey the right to
receive any payments hereunder, which payments and the right thereto are
expressly declared to be non-assignable and non-transferrable, and in the event
of any attempted assignment or transfer, the Company shall have no liability for
failure to recognize any such assignment.

     4.03  This Agreement shall be binding upon the parties hereto, their
beneficiaries, heirs, executors, administrators or successors.

     4.04  This Agreement shall be executed in duplicate counterparts, and each
copy shall serve as an original for all purposes, but both counterpart copies
shall constitute one and the same agreement.

                                      -3-
<PAGE>
 
     4.05  All headings set forth in this Agreement are intended for convenience
only, and shall not control or affect the meaning, constructions, or effect of
this Agreement or of any of the provisions hereof.

     4.06  It is understood and agreed that the Deferred Corpus, Deferred Amount
and the Account are and shall be owned by the Company and not by XX or by any
other payee who shall be entitled to any payments under this Agreement.  The
Deferred Corpus and the Deferred Amount hereunder shall belong to the Company as
part of its funds and for its own use and benefit.  A trust is not created by
this Agreement, nor shall a constructive trust be imposed.  All payments payable
and Shares to be distributed under this Agreement to XX or to any other payee
shall be made by the Company, and both XX and any other payee always shall be
general, unsecured creditors of the Company.  All reference in this Agreement to
the Account, to the Deferred Corpus and to the Deferred Amount are made herein
solely as a means of measuring and determining the amount that the Company is to
pay and the number of Shares that the Company is to deliver under this Deferral
Agreement.


Attest:                             ALLMERICA FINANCIAL CORPORATION

                                    By:
- --------------------------             -----------------------------
William J. Cahill, Jr.              Name:   John F. O'Brien
Assistant Secretary                      ---------------------------
                                    Title:  President and CEO
                                          --------------------------   


                                    -------------------------------- 
                                    XX



                                      -4-

<PAGE>
 
                                                                   Exhibit 10.31

                        ALLMERICA FINANCIAL CORPORATION
                          RESTRICTED STOCK AGREEMENT

         This Restricted Stock Agreement (the "Agreement") is made as of this
30th day of January, 1998, by and between ALLMERICA FINANCIAL CORPORATION, a
Delaware corporation (the "Company"), and __________________ ("the
Participant").

                                P R E A M B L E

         WHEREAS, pursuant to the terms of the Allmerica Financial Corporation
Long Term Stock Incentive Plan (the "Plan"), the Committee (as defined in the
Plan) has agreed to give to the Participant subject to the terms and conditions
of the Plan and this Agreement, one share of the Company's common stock (the
"Match Shares") for each share of common stock that the Participant purchases on
the open market between February 11 and March 13, 1998 (the "Open Market
Shares"), receives through the conversion of some or all of his future Long Term
Incentive Compensation Payments (the "Converted Shares"), and/or purchases on
the terms and conditions set forth below from the Plan on or before March 13,
1998 at a price of $52.625 per share (the "Plan Shares") up to an aggregate
maximum of ______ shares (the Open Market Shares, the Converted Shares and the
Plan Shares hereinafter in the aggregate referred to as the "Acquired Shares");

         WHEREAS, notwithstanding the acquisition of Open Market Shares and/or
Converted Shares, the Participant may acquire, on the terms and conditions set
forth below, up to ______ Plan Shares at a price of $52.625; and,

         WHEREAS, the Match Shares will be subject to certain restrictions on
sale and transfer and other terms and conditions as set forth in this Agreement.

         NOW, THEREFORE, for and in consideration of the foregoing and the
mutual covenants and promises hereinafter set forth, and for other good and
valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties hereto agree as follows:

          1. Transfer of Match Shares. The Company will transfer to Participant
             ------------------------
a certificate representing the Match Shares in an amount equal to the Acquired
Shares, provided the Participant has delivered to the Company the following:

             a)  a fully executed copy of this Agreement;

             b)  a check in the amount of $_________ which check represents
the sum of $52.625 times the number of shares the Participant will purchase from
the Plan. The Participant has elected to purchase ______ shares from the Plan.
All Plan Shares will be considered Acquired Shares and be subject to the
provisions of paragraph 3. Thus, even if Participant has acquired Converted
Shares and/or Open Market Shares, Plan Shares will be considered Acquired Shares
before Converted Shares or Open Market Shares are considered Acquired Shares. To
the extent Plan Shares do not equal the maximum Match Share award, Participant
may allocate Converted Shares and/or Open Market Shares as Acquired Shares;
<PAGE>
 
             c) if Converted Shares are to be counted as Acquired Shares, a
fully executed copy of a certain Allmerica Financial Corporation Converted Stock
Agreement dated January 30, 1998 signed by the Participant in connection with
the Converted Shares; and/or

             d) if Open Market Shares are to be counted as Acquired Shares,
evidence acceptable to the Company that the Participant has acquired Open Market
Shares and the amount of the Open Market Shares acquired.

         Based upon the foregoing, the Participant shall receive a certificate
representing _______ Match Shares.

         2.  Vesting and Company's Right to a Return of the Match Shares.
             -----------------------------------------------------------

             (a) Vesting. The Match Shares shall be one hundred (100%)
                 -------
percent vested on the date the Participant has completed three (3) additional
years of active service with the Company or one of its subsidiaries or
affiliates (the Company and its subsidiaries and affiliates hereinafter referred
to as "Allmerica"). The three (3) years of additional active service will
commence on the date of this Agreement and be determined pursuant to the terms
of this Agreement.

             (b) Termination. Upon the termination of Participant's
                 -----------
employment with Allmerica for whatever reason, whether with or without cause,
for good reason or otherwise, any non-vested Match Shares shall be returned to
the Company for no consideration.

             (c) Retirement. In the event that the Participant retires prior to
                 ----------
the Match Shares becoming vested, the Match Shares shall be returned to the
Company for no consideration. Retirement for purposes of this Agreement shall
have the same meaning as it does in the Plan. However, the pro rata vesting
provision in the event of retirement or early retirement as set forth in Section
7(d) of the Plan is not applicable to the Match Shares.

             (d) Disability. In the event Participant is placed in a long
                 ----------
term disability status (as such term is defined in the Plan) then any time
during which Participant is in such status shall not be counted in determining
whether Participant has provided the required amount of active service for
purpose of vesting of the Match Shares. Notwithstanding any provision in the
Plan to the contrary, if the Participant's employment with Allmerica is
terminated due to disability before the Match Shares are fully vested, the
Participant shall return to the Company, for no consideration, the Match Shares.

             (e) Death. In the event Participant dies prior to the Match Shares
                 -----
becoming fully vested, the Company's right to have the Match Shares returned to
the Company for no consideration shall lapse. Thus, notwithstanding any
provisions to the contrary in this Agreement, in the event of Participant's
death, the Match Shares shall become fully vested.

                                      -2-
<PAGE>
 
             (f) The sale of any portion of the Match Shares. In the event
                 -------------------------------------------
Participant sells, transfers or encumbers all or any portion of the Match Shares
before such shares are fully vested, the Match Shares shall be returned to the
Company for no consideration. The Participant agrees to inform the Company in
the event the Match Shares, or any portion thereof, are sold, transferred or
encumbered prior to such shares becoming fully vested.

             (g) Change of Control. As stated in the Plan, in the event of a
                 -----------------
Change of Control (as defined in the Plan), the Match Shares shall be fully
vested.

          3. Proof of Ownership. Annually the Participant shall deliver to the
             ------------------
Company proof that the Participant has not sold, transferred or encumbered at
the end of each anniversary of the date Participant received the Match Shares
from the Company evidence that Participant owns directly and without any liens
or encumbrances the Match Shares and the Acquired Shares. This requirement to
deliver proof of ownership of the Match Shares and the Acquired Shares shall
continue until the Match Shares are fully vested. If Participant fails to
deliver proof that he still owns in his own account the Match Shares and the
Acquired Shares, then the Company shall, at its option, be entitled to have the
Match Shares returned to the Company for no consideration. The Company shall
have this right in the event Participant fails to deliver within thirty (30)
days of the respective anniversary evidence that Participant still owns the
Match Shares and the Acquired Shares. Evidence of ownership of the Match Shares
and the Acquired Shares shall be fulfilled by delivering to the Company a
certification in the form of Exhibit A attached hereto.

             Notwithstanding the foregoing, the Participant may encumber the
Open Market Shares and the Plan Shares by giving a security interest in such
shares to a lender who finances in whole or in part the Participant's
acquisition of the Open Market Shares and/or the Plan Shares. Such purchase
money financing will not be a violation of the terms and conditions of this
Agreement. Participant shall, at the request of the Company, deliver copies of
such financing to the Company.

             The Company and the Participant hereby acknowledged that the
Participant and the Company have entered into one or more Deferral Agreements
deferring, or under certain circumstances, deferring the Participant's receipt
of the Match Shares (the "Deferral Agreement"). As long as the Deferral
Agreement is in effect, the Participant does not need to deliver Exhibit A to
one Company but shall deliver Exhibit B.

          4. Shares Received in Certain Corporate Transactions. The terms of
             -------------------------------------------------
this Agreement shall apply to any stock or securities received by Participant in
exchange for the Match Shares pursuant to a plan of merger, consolidation,
recapitalization or reorganization of the Company. The terms of this Agreement
shall also apply to any security received as a result of a stock split or stock
dividend with respect to the Match Shares and such securities shall become Match
Shares pursuant to the terms of this Agreement.

                                      -3-
<PAGE>
 
          5. Stock Legend. The Company and Participant agree that all
             ------------
certificates representing the Match Shares that at any time are subject to the
provisions of this Agreement will have endorsed upon them in bold-faced type a
legend in substantially the following form:

          RESTRICTIONS ON THE OWNERSHIP RIGHTS OF THE STOCK REPRESENTED BY THIS
          CERTIFICATE HAVE BEEN IMPOSED PURSUANT TO A RESTRICTED STOCK AGREEMENT
          DATED JANUARY 30, 1998. A COPY OF THE RESTRICTED STOCK AGREEMENT IS ON
          FILE AT THE PRINCIPAL OFFICE OF THE COMPANY AND WILL BE FURNISHED
          WITHOUT CHARGE TO THE HOLDER OF THIS CERTIFICATE UPON RECEIPT BY THE
          COMPANY AT ITS PRINCIPAL PLACE OF BUSINESS OF A WRITTEN REQUEST FROM
          THE HOLDER REQUESTING SUCH COPY.

             The Company and the Participant agree that as long as the Deferral
Agreement is in effect, the Participant will not receive a certificate
representing the Match Shares.

          6. Notices. Any notice required to be given hereunder will be deemed
             -------
to be duly given on the date of delivery if delivered in person or on the date
of mailing if mailed by registered or certified mail, postage prepaid, return
receipt requested, to the party or parties that are to receive such notice at
the addresses indicated on the signature page of this Agreement. The address of
Participant or the Company may be changed only by giving written notice to the
other party of such change of address.

          7. Taxes. To the extent the lapse of restrictions results in the
             -----
receipt of compensation by Participant for tax purposes, the Company shall
withhold from any cash compensation then or thereafter payable to Participant
any tax required to be withheld by reason thereof. To the extent the Company
determines that such cash compensation is or may be insufficient to fully
satisfy such withholding requirement, Participant shall deliver to the Company
cash in an amount determined by the Company to be sufficient to satisfy any such
withholding requirement. The Company will not deliver to the Participant an
unrestricted certificate for any Shares until the Participant delivers to the
Company cash sufficient to satisfy all withholding requirements imposed on the
Company or a subsidiary of the Company. Notwithstanding the foregoing with the
consent of the Company, the Participant may sell fully vested Match Shares in an
amount necessary to satisfy the Participant's withholding requirement provided
the proceeds from such sale are delivered directly to the Company to satisfy
Participant's withholding requirements.

          8. Stock Power and Retention of Certificates. The Company may require
             -----------------------------------------
Participant to execute and deliver to the Company a stock power in blank with
respect to non-vested Match Shares and may, in its sole discretion, determine to
retain possession of or escrow the certificate for the non-vested Match Shares.
The Company shall have the right, in its sole discretion, to exercise such stock
power in the event that the Company becomes entitled to the non-vested Match
Shares pursuant to the terms of this Agreement. Notwithstanding retention of
such certificate by the Company, Participant shall have all rights (including
dividend and voting rights) with respect to the non-vested Match Shares
represented by such certificate.

                                      -4-
<PAGE>
 
             The Company and the Participant agree that as long as the Deferral
Agreement is in effect, the provisions of this paragraph are not applicable.

          9. Entire Agreement; Counterparts. This Agreement contains the entire
             ------------------------------
understanding between the parties concerning the subject contained in this
Agreement. Except for the Agreement, there are no representations, agreements,
arrangements, or understandings, oral or written, between or among the parties
hereto, relating to the subject matter of this Agreement, that are not fully
expressed herein. This Agreement may be signed in one or more counterparts, all
of which shall be considered one and the same agreement.

         10. Further Assurances. Each party to this Agreement agrees to perform
             ------------------
all further acts and to execute and deliver all further documents as may be
reasonably necessary to carry out the intent of this Agreement.

         11. Severability. In the event that any of the provisions, or portions
             ------------
thereof, of this Agreement are held to be unenforceable or invalid by any court
of competent jurisdiction, the validity and enforceability of the remaining
provisions, or portions thereof, will not be affected, and such unenforceable
provisions shall be automatically replaced by a provision as similar in terms as
may be valid and enforceable.

         12. Construction. Whenever used in this Agreement, the singular number
             ------------
will include the plural, and the plural number will include the singular, and
the masculine or neuter gender shall include the masculine, feminine, or neuter
gender. The headings of the Sections of this Agreement have been inserted for
purposes of convenience and shall not be used for interpretive purposes.

         13. Governing Law. This Agreement shall be governed by and construed in
             -------------
accordance with the laws of the State of Delaware.

         14. Successors. The provisions of this Agreement will benefit and will
             ----------
be binding upon the assigns, successors in interest, personal representatives,
estates, heirs and legatees of each of the parties hereto.

         15. Specific Performance. Each of the parties hereto acknowledges and
             --------------------
agrees that in the event of any breach of this Agreement, the nonbreaching
parties would be irreparably harmed and could not be made whole by monetary
damages. Each of the parties hereto accordingly agrees to waive the defense in
any action for injunction or specific performance that a remedy at law would be
adequate and that the parties hereto, in addition to any other remedy to which
they may be entitled at law or in equity, shall be entitled to an injunction or
to compel specific performance of this Agreement.

         16. Amendment. This Agreement may only be amended by the written
             ---------
consent of all of the parties to this Agreement at the time of such amendment.

                                      -5-
<PAGE>
 
         17. Facsimile Signature. The Company may execute this Agreement by
             -------------------
means of a facsimile signature.

         IN WITNESS WHEREOF, the parties hereto have entered into this Agreement
as of the date first above written.


ADDRESS:                         ALLMERICA FINANCIAL CORPORATION


440 Lincoln Street           By:
Worcester, MA 01653             ----------------------------------------
                                 Name:    Bruce C. Anderson          
                                      ----------------------------------
                                 Title:   Vice President         
                                        --------------------------------


ADDRESS:

                                 Participant 
                                             ---------------------------







                                      -6-
<PAGE>
 
                                                                       Exhibit A



                  MATCH SHARE AND ACQUIRED SHARE CERTIFICATION



I, ______________________________, hereby certify to Allmerica Financial
Corporation (the "Company") that the Match Shares and the Acquired Shares (as
such terms are defined in the certain Restricted Stock Agreement between the
Company and the undersigned dated January 30, 1998) are still owned directly by
me and that during the period following my acquisition of such Shares I have not
transferred or encumbered in any manner the Match Shares or any Converted Shares
which are considered Acquired Shares (as defined in the Agreement). I also
hereby certify that the Open Market Shares, if any, that I have and the Plan
Shares are still owned directly by me and such shares are not encumbered, except
to the extent I pledged such shares as security for a loan that was used to
acquire the Open Market Shares and/or the Plan Shares.

This Certification is given under the penalties of perjury.




                                   ------------------------------------
                                   Participant

                                   Date:
                                        -------------------------------
<PAGE>
 
                                                                       Exhibit B



                           PLAN SHARE CERTIFICATION



I, ______________________________, hereby certify to Allmerica Financial
Corporation (the "Company") that the Plan Shares (as such term is defined in the
certain Restricted Stock Agreement between the Company and the undersigned dated
January 30, 1998) are still owned directly by me and that during the period
following my acquisition of such Shares I have not transferred or encumbered the
Plan Shares except to the extent I pledged such shares as security for a loan
that was used to acquire the Plan Shares.

This Certification is given under the penalties of perjury.




                                   -------------------------------
                                   Participant

                                   Date:
                                        --------------------------
                                  

<PAGE>
 
                                                                   Exhibit 10.32

                        ALLMERICA FINANCIAL CORPORATION
                           CONVERTED STOCK AGREEMENT


     This Converted Stock Agreement (the "Agreement") is made as of this 30th
day of January, 1998, by and between ALLMERICA FINANCIAL CORPORATION, a Delaware
corporation (the "Company"), and _______________ ("the Participant").


                                 P R E A M B L E


     WHEREAS, pursuant to the terms of the Allmerica Financial Corporation Long
Term Stock Incentive Plan (the "Plan"), the Committee (as defined in the Plan)
has agreed to give to the Participant subject to the terms and conditions of the
Plan and this Agreement, one share of the Company's common stock for each $39.47
of the second and/or third installment of the 1997 Allmerica Financial Long-Term
Performance Unit Plan (the "1997 Awards") and/or the third installment of the
1996 Allmerica Financial Long-Term Performance Unit Plan (the "1996 Award") that
the Participant elects to convert into Allmerica Financial Corporation stock
(the "Restricted Stock") up to a maximum of _______ shares.

     WHEREAS, the Restricted Stock will be subject to certain restrictions on
sale and transfer and other terms and conditions as set forth in this Agreement.

     NOW, THEREFORE, for and in consideration of the foregoing and the mutual
covenants and promises hereinafter set forth, and for other good and valuable
consideration, the receipt and sufficiency of which is hereby acknowledged, the
parties hereto agree as follows:

     1.  Transfer of Restricted Stock.  The Company will transfer to Participant
         ----------------------------                                           
a certificate representing _______ shares of Restricted Stock which certificate
reflects the amount of his 1997 Award and 1996 Award that the Participant
elected to be converted, provided the Participant has delivered to the Company
the following:

         a)  a completed election form in the form attached hereto as Exhibit
A; and,

         b)  a fully executed copy of this Agreement.

     2.  Waiver of Claim.  The Participant acknowledges and agrees that to the
         ---------------                                                      
extent he converts the 1997 Awards or any portion thereof and/or converts the
1996 Award or any portion thereof, he has irrevocably waived any claim for
payment under the 1996 and/or 1997 Allmerica Financial Long-Term Performance
Unit Plan to the extent of such election and agrees to look solely to the terms
of this Agreement to determine his rights to the Restricted Stock issue in lieu
of the 1997 Awards or any portion thereof and/or in lieu of the 1996 Award or
any portion thereof.

         In the event the Participant elects to convert the second and/or third
installment of the 1997 Awards in full and/or elects to convert the 1996 Award
in full and such conversion(s) result in the award of partial share(s), such
conversion(s) will be rounded up to the next full share.  To the

                                      -1-
<PAGE>
 
extent the Participant elects to convert any installment in part, such
conversion(s) shall be rounded downward to the next whole share amount.


     3.   Vesting and Company's Right to a Return of the Restricted Stock.
          --------------------------------------------------------------- 

          (a)  Vesting. The Restricted Stock shall be one hundred (100%) percent
               -------  
vested on the date the Participant has completed three (3) additional years of
active service with the Company or one of its subsidiaries or affiliates (the
Company and its subsidiaries and affiliates hereinafter referred to as
"Allmerica").  The three (3) years of additional active service will commence on
the date of this Agreement and be determined pursuant to the terms of this
Agreement.

          (b)  Termination.  Upon the termination of Participant's employment
               -----------                                                   
with Allmerica for whatever reason, whether with or without cause, for good
reason or otherwise, any non-vested Restricted Stock shall be returned to the
Company for no consideration.

          (c) Retirement.  In the event that the Participant retires prior to
              ----------                                                     
the Restricted Stock becoming vested, the Restricted Stock shall be returned to
the Company for no consideration.  Retirement for purposes of this Agreement
shall have the same meaning as it does in the Plan.  However, the pro rata
vesting provision in the event of retirement or early retirement as set forth in
Section 7(d) of the Plan is not applicable to the Restricted Stock.

          (d) Disability.  In the event Participant is placed in a long term
              ----------                                                    
disability status (as such term is defined in the Plan) then any time during
which Participant is in such status shall not be counted in determining whether
Participant has provided the required amount of active service for purpose of
vesting of the Restricted Stock.  Notwithstanding any provision in the Plan to
the contrary, if the Participant's employment with Allmerica is terminated due
to disability before the Restricted Stock is fully vested, the Participant shall
return to the Company, for no consideration, the Restricted Stock.

          (e) Death.  In the event Participant dies prior to the Restricted
              -----                                                        
Stock becoming fully vested, the Company's right to have the Restricted Stock
returned to the Company for no consideration shall lapse. Thus, notwithstanding
any provisions to the contrary in this Agreement, in the event of Participant's
death, the Restricted Stock shall become fully vested.

          (f) The sale of any portion of the Restricted Stock.  In the event
              -----------------------------------------------               
Participant sells, transfers or encumbers all or any portion of the Restricted
Stock before such shares are fully vested, the Restricted Stock shall be
returned to the Company for no consideration.  The Participant agrees to inform
the Company in the event the Restricted Stock, or any portion thereof, is sold,
transferred or encumbered prior to such stock becoming fully vested.

     4.   Proof of Ownership.  Annually the Participant shall deliver to the
          ------------------                                                
Company proof that the Participant has not sold, transferred or encumbered at
the end of each anniversary of the date Participant received the Restricted
Stock from the Company evidence that Participant owns directly and without any
liens or encumbrances the Restricted Stock.  This requirement to deliver proof
of ownership of the Restricted Stock shall continue until the Restricted Stock
is fully vested.  If

                                      -2-
<PAGE>
 
Participant fails to deliver proof that he still owns in his own account the
Restricted Stock, then the Company shall, at its option, be entitled to have the
Restricted Stock returned to the Company for no consideration. The Company shall
have this right in the event Participant fails to deliver within thirty (30)
days of the respective anniversary evidence that Participant still owns the
Restricted Stock. Evidence of ownership of the Restricted Stock shall be
fulfilled by delivering to the Company a certification in the form of Exhibit B
attached hereto. Notwithstanding the foregoing, as long as the Restricted Stock
is subject to the terms and conditions of a certain Deferral Agreement between
the Participant and the Company (the "January 30 Deferral Agreement") the
provision of this section shall not be applicable.

     5.  Shares Received in Certain Corporate Transactions.  The terms of this
         -------------------------------------------------                    
Agreement shall apply to any stock or securities received by Participant in
exchange for the Restricted Stock pursuant to a plan of merger, consolidation,
recapitalization or reorganization of the Company.  The terms of this Agreement
shall also apply to any security received as a result of a stock split or stock
dividend with respect to the Restricted Stock and such securities shall become
Restricted Stock pursuant to the terms of this Agreement.

     6.  Stock Legend.  The Company and Participant agree that all certificates
         ------------                                                          
representing the Restricted Stock that at any time are subject to the provisions
of this Agreement will have endorsed upon them in bold-faced type a legend in
substantially the following form:

     RESTRICTIONS ON THE OWNERSHIP RIGHTS OF THE STOCK REPRESENTED BY THIS
     CERTIFICATE HAVE BEEN IMPOSED PURSUANT TO A RESTRICTED STOCK AGREEMENT
     DATED JANUARY 30, 1998.  A COPY OF THE RESTRICTED STOCK AGREEMENT IS ON
     FILE AT THE PRINCIPAL OFFICE OF THE COMPANY AND WILL BE FURNISHED WITHOUT
     CHARGE TO THE HOLDER OF THIS CERTIFICATE UPON RECEIPT BY THE COMPANY AT ITS
     PRINCIPAL PLACE OF BUSINESS OF A WRITTEN REQUEST FROM THE HOLDER REQUESTING
     SUCH COPY.

         Notwithstanding the foregoing, the Company and the Participant agree
that as long as the January 30, 1998 Deferral Agreement is in effect, the
Participant shall not receive a certificate for the Restricted Stock.

     7.  Notices.  Any notice required to be given hereunder will be deemed to
         -------                                                              
be duly given on the date of delivery if delivered in person or on the date of
mailing if mailed by registered or certified mail, postage prepaid, return
receipt requested, to the party or parties that are to receive such notice at
the addresses indicated on the signature page of this Agreement.  The address of
Participant or the Company may be changed only by giving written notice to the
other party of such change of address.

     8.  Taxes.  To the extent the lapse of restrictions results in the receipt
         -----                                                                 
of compensation by Participant for tax purposes, the Company shall withhold from
any cash compensation then or thereafter payable to Participant any tax required
to be withheld by reason thereof.  To the extent the Company determines that
such cash compensation is or may be insufficient to fully satisfy such
withholding requirement, Participant shall deliver to the Company cash in an
amount determined 

                                      -3-
<PAGE>
 
by the Company to be sufficient to satisfy any such withholding requirement. The
Company will not deliver to the Participant an unrestricted certificate for any
shares until the Participant delivers to the Company cash sufficient to satisfy
all withholding requirements imposed on the Company or a subsidiary of the
Company. Notwithstanding the foregoing with the consent of the Company, the
Participant may sell fully vested shares in an amount necessary to satisfy the
Participant's withholding requirement provided the proceeds from such sale are
delivered directly to the Company to satisfy Participant's withholding
requirements.

     9.  Stock Power and Retention of Certificates.  The Company may require
         -----------------------------------------                          
Participant to execute and deliver to the Company a stock power in blank with
respect to the Restricted Stock and may, in its sole discretion, determine to
retain possession of or escrow the certificate for the Restricted Stock.  The
Company shall have the right, in its sole discretion, to exercise such stock
power in the event that the Company becomes entitled to the non-vested
Restricted Stock pursuant to the terms of this Agreement.  Notwithstanding
retention of such certificate by the Company, Participant shall have all rights
(including dividend and voting rights) with respect to the Restricted Stock
represented by such certificate.  Notwithstanding the foregoing, as long as the
January 30, 1998 Deferral Agreement is in effect, this provision shall not be
applicable.

     10.  January 30, 1998 Deferral.  The Participant and the Company
          -------------------------                                  
acknowledge that they have entered into a Deferral Agreement dated January 30,
1998, deferring the Participant's receipt of the Restricted Stock in certain
circumstances (the "January 30, 1998 Deferral Agreement").

     11.  Entire Agreement; Counterparts.  This Agreement contains the entire
          ------------------------------                                     
understanding between the parties concerning the subject contained in this
Agreement.  Except for the Agreement, there are no representations, agreements,
arrangements, or understandings, oral or written, between or among the parties
hereto, relating to the subject matter of this Agreement, that are not fully
expressed herein.  This Agreement may be signed in one or more counterparts, all
of which shall be considered one and the same agreement.

     12.  Further Assurances.  Each party to this Agreement agrees to perform
          ------------------                                                 
all further acts and to execute and deliver all further documents as may be
reasonably necessary to carry out the intent of this Agreement.

     13.  Severability.  In the event that any of the provisions, or portions
          ------------                                                       
thereof, of this Agreement are held to be unenforceable or invalid by any court
of competent jurisdiction, the validity and enforceability of the remaining
provisions, or portions thereof, will not be affected, and such unenforceable
provisions shall be automatically replaced by a provision as similar in terms as
may be valid and enforceable.

     14.  Construction.  Whenever used in this Agreement, the singular number
          ------------                                                       
will include the plural, and the plural number will include the singular, and
the masculine or neuter gender shall include the masculine, feminine, or neuter
gender.  The headings of the Sections of this Agreement have been inserted for
purposes of convenience and shall not be used for interpretive purposes.

     15.  Governing Law.  This Agreement shall be governed by and construed in
          -------------                                                       
accordance with the laws of the State of Delaware.

                                      -4-
<PAGE>
 
     16.  Successors.  The provisions of this Agreement will benefit and will be
          ----------                                                            
binding upon the assigns, successors in interest, personal representatives,
estates, heirs and legatees of each of the parties hereto.

     17.  Specific Performance.  Each of the parties hereto acknowledges and
          --------------------                                              
agrees that in the event of any breach of this Agreement, the nonbreaching
parties would be irreparably harmed and could not be made whole by monetary
damages.  Each of the parties hereto accordingly agrees to waive the defense in
any action for injunction or specific performance that a remedy at law would be
adequate and that the parties hereto, in addition to any other remedy to which
they may be entitled at law or in equity, shall be entitled to an injunction or
to compel specific performance of this Agreement.

     18.  Amendment.  This Agreement may only be amended by the written consent
          ---------                                                            
of all of the parties to this Agreement at the time of such amendment.

     19.  Facsimile Signature.  The Company may execute this Agreement by means
          -------------------                                                  
of a facsimile signature.


     IN WITNESS WHEREOF, the parties hereto have entered into this Agreement as
of the date first above written.



ADDRESS:                                  ALLMERICA FINANCIAL CORPORATION

440 Lincoln Street                        By:
Worcester, MA 01653                          ---------------------------------
                                          Name:        John F. O'Brien
                                               -------------------------------
                                          Title:       President and CEO
                                                ------------------------------


ADDRESS:
                                          ------------------------------------


<PAGE>
 
                                                                       Exhibit B



                        RESTRICTED STOCK CERTIFICATION



I, ________________________________________________________________, hereby
certify to Allmerica Financial Corporation (the "Company") that the Restricted
Stock (as that term is defined in the certain Restricted Stock Agreement between
the Company and the undersigned dated January 30, 1998) are still owned directly
by me and that during the period following my acquisition of the Restricted
Stock I have not transferred or encumbered in any manner the Restricted Stock,
and that such Shares as of the date of this Certification are owned directly by
me without any encumbrances of any kind.

This Certification is given under the penalties of perjury.


                                 --------------------------------
                                 Participant

                                 Date:
                                      ---------------------------

<PAGE>
 
                                                                   EXHIBIT 10.33


May 13, 1998


Mr. Robert P. Restrepo, Jr.
6 Kenmore Road
Bloomfield, CT 06002

Dear Bob:

I am pleased to amend our earlier offer of employment to join Allmerica
Financial as President of Allmerica Property and Casualty Companies, Inc.  The
terms of your employment are as follows:

1.   Your annual salary, payable bi-weekly, will be $425,000.  Your first
     performance review date will be 1/1/99 at which time you will be considered
     for a further salary increase and grant of stock within our Long Term Stock
     Program.  You will also receive an allowance for ground transportation of
     up to $25,000 per year.

2.   You will receive a one time sign-on bonus of $250,000 concurrent with your
     date of hire.

3.   You will be a participant in the 1998 Annual Incentive Compensation
     Program, with an award target of 75% and 150% as a maximum award of your
     annualized base salary.  You will be guaranteed a 50% award for the 1998
     program which amounts to $212,500, with potential for more as generated by
     the corporate formula applying your target and maximum award potential.  We
     anticipate utilizing the same basic formula for 1999 utilizing our 1999
     financial objectives as criteria to measure our accomplishments.
<PAGE>
 
Mr. Robert P. Restrepo, Jr.
May 13, 1998
Page 2


4.   You will be a participant in the Long Term Stock Incentive Plan as
     indicated below, which includes consideration of the economic value you
     would relinquish concurrent with your joining Allmerica Financial and your
     participation as an executive in the  1998 AFC stock programs:

     a.   Receive a 6,000 share grant of restricted stock, concurrent with your
          employment, with a three year "cliff" vesting requirement,

     b.   Receive a 10,000 grant of restricted stock, concurrent with your
          employment, with a three year "cliff" vesting requirement, with the
          understanding that you would purchase an equal number of shares in the
          open market and hold them for the same three year period.  We have
          made arrangements for the Operating Committee members to secure a
          personal loan to help meet this requirement if requested, and

     c.   Receive a grant of 50,000 stock options, concurrent with your
          employment.  These options would include the maximum limitation of
          incentive stock options with the balance being non-qualified stock
          options, each to utilize a five year, 20%, graded, vesting schedule,
          with ten years from date of grant to exercise once vested.  All
          options are subject to the provisions of the Stock Option Plan.

5.   In the event that Jack O'Brien ceases to be President and CEO, for whatever
     reason, within three years of your commencing employment with the Company,
     it is agreed that you have, for any reason, the option within 90 days of
     his leaving, to terminate your employment, and you would be eligible to
     receive the following payments:

     a.   You would receive a payment equal to your annualized base salary,
          projected average annualized incentive compensation and the premium
          cost of your medical benefits for a period of 12 months,
<PAGE>
 
Mr. Robert P. Restrepo, Jr.
May 13, 1998
Page 3


     b.   You would be entitled to have your 6,000 grant of restricted shares
          and your 10,000 matched restricted stock converted into a cash payment
          determined in the following manner:

               Your 16,000 shares of restricted stock would vest on a monthly
               basis, 1/36 per month, ("Your Vested Amount").  Your Vested
               Amount would be multiplied at a rate of $65.00 per share.  For
               example at the end of 13 months, you would be vested in 5,778
               shares (13/36 of 16,000).  That sum would be multiplied by $65.00
               resulting in a cash payment of $375,570,

     c.   Your 50,000 grant of options would be fully vested concurrent with
          your termination from the Company,

     d.   In the event you receive all payments pursuant to paragraph 5, you
          agree to execute a mutually acceptable severance agreement with the
          Company.

6.   You would become a category 2 participant in the Company's Change of
     Control program.  If you receive benefits under this plan, you would not be
     entitled to receive the benefits set forth in paragraph 5 above.

7.   While we understand that you do not plan to move your residence at this
     time, you will be eligible for our executive relocation package, should you
     ultimately find it appropriate to move closer to the company.  In the event
     you decide to move to the greater Worcester area within the first five
     years of employment, in addition to the executive relocation program, the
     Company would reimburse you for any losses that you incur equal to one half
     of your out of pocket losses you incur on the sale of your home.  Your
     original purchase price plus the recent renovation of $200,000, less the
     then current market value shall determine the amount of your loss, if any.
<PAGE>
 
Mr. Robert P. Restrepo, Jr.
May 13, 1998
Page 4


8.   You will be eligible to participate in Allmerica Financial's benefit
     programs (including but not limited to Group Medical, Life, Dental, Short
     and Long Term Disability, 401(k) Match Plan and Cash Balance Plan), in
     accordance with the eligibility and entrance date requirements for each
     plan.

9.   You will be eligible to earn four (4) weeks vacation annually.

10.  You would be eligible to join a country club or other club of your choosing
     at the expense of Allmerica Financial, such expense to be imputed to you as
     income.

As we discussed this morning, Brooks is proceeding to conduct the normal
referencing with individuals provided by you which we hope to have completed by
Wednesday, May 13, 1998. We remain very excited about your joining the Allmerica
team and look forward to your formal acceptance of our offer. Please do not
hesitate to call me at (508) 855-2524 if you have any questions.

Sincerely,



Bruce C. Anderson

<PAGE>
 
                                                                   EXHIBIT 10.34

                        ALLMERICA FINANCIAL CORPORATION
                          RESTRICTED STOCK AGREEMENT

     This Restricted Stock Agreement (the "Agreement") is made as of this 26th
day of May, 1998, by and between ALLMERICA FINANCIAL CORPORATION, a Delaware
corporation (the "Company"), and Robert P. Restrepo, Jr. ("the Participant").

                                 P R E A M B L E

     WHEREAS, pursuant to the terms of the Allmerica Financial Corporation Long
Term Stock Incentive Plan (the "Plan"), the Committee (as defined in the Plan)
has agreed to give to the Participant subject to the terms and conditions of the
Plan and this Agreement, 6,000 shares of the Company's common stock (the
"Shares");

     WHEREAS, the Shares will be subject to certain restrictions on sale and
transfer and other terms and conditions as set forth in this Agreement; and

     WHEREAS, the Shares are subject to the terms of a certain Deferral
Agreement between the Company and the Participant dated May 26, 1998 (the
"Deferral Agreement").

     NOW, THEREFORE, for and in consideration of the foregoing and the mutual
covenants and promises hereinafter set forth, and for other good and valuable
consideration, the receipt and sufficiency of which is hereby acknowledged, the
parties hereto agree as follows:

     1.  Transfer of Stock.  Subject to and in accordance with the terms of the
         -----------------                                                     
Deferral Agreement, the Company will transfer to Participant a certificate
representing the Shares.

     2.  Vesting and Company's Right to a Return of the Shares.
         ----------------------------------------------------- 

          (a) Vesting.  The Shares shall be one hundred (100%) percent vested on
              -------                                                           
the date the Participant has completed three (3) additional years of active
service with the Company or one of its subsidiaries or affiliates (the Company
and its subsidiaries and affiliates hereinafter referred to as "Allmerica").
The three (3) years of additional active service will commence on the date of
this Agreement and be determined pursuant to the terms of this Agreement.

          (b) Termination.  Upon the termination of Participant's employment
              -----------                                                   
with Allmerica for whatever reason, whether with or without cause, for good
reason or otherwise, any non-vested Shares shall be returned to the Company for
no consideration.

          (c) Retirement.  In the event that the Participant retires prior to
              ----------                                                     
the Shares becoming vested, the Company shall be entitled to have the non-vested
Shares shall be returned to the Company for no consideration.  Retirement for
purposes of this Agreement shall have the same meaning as it does in the Plan.
However, the pro rata vesting provision in the event of retirement or early
retirement as set forth in Section 7(d) of the Plan shall not be applicable.

                                      -1-
<PAGE>
 
          (d) Disability.  In the event Participant is placed in a long term
              ----------                                                    
disability status (as such term is defined in the Plan) then any time during
which Participant is in such status shall not be counted in determining whether
Participant has provided the required amount of active service for purpose of
vesting of the Shares.  In addition, if the Participant's employment
relationship with Allmerica is terminated due to disability, the Participant
shall return to the Company, for no consideration, any non-vested Shares.

          (e) Death.  In the event Participant dies prior to the Shares becoming
              -----                                                             
Fully Vested, the Company's right to have the Shares returned to the Company for
no consideration shall lapse. Thus, notwithstanding any provisions to the
contrary in this Agreement, in the event of Participant's death, the Shares
shall become Fully Vested.

          (f) The sale of any portion of the Shares.  In the event Participant
              -------------------------------------                           
sells, transfers or encumbers all or any portion of the non-vested Shares, the
non-vested Shares shall be returned to the Company for no consideration.  The
Participant agrees to inform the Company in the event the non-vested Shares, or
any portion thereof, are sold, transferred or encumbered.

     3.   Proof of Ownership.  Annually the Participant shall deliver to the
          ------------------                                                
Company proof that the Participant has not sold, transferred or encumbered at
the end of each anniversary of the date Participant received the Shares from the
Company evidence that Participant owns directly and without any liens or
encumbrances the non-vested Shares.  This requirement to deliver proof of
ownership of the non-vested Shares shall continue until the Shares are Fully
Vested.  If Participant fails to deliver proof that he still owns in his own
account the non-vested Shares, then the Company shall, at its option, be
entitled to have the non-vested Shares returned to the Company for no
consideration.  The Company shall have this right in the event Participant fails
to deliver within thirty (30) days of the respective anniversary evidence that
Participant still owns the non-vested Shares.  Evidence of ownership of the non-
vested Shares shall be fulfilled by delivering to the Company a certification in
the form of Exhibit A attached hereto.

As long as the Deferral Agreement is in effect, the Participant does not need to
deliver Exhibit A to the Company.

     4.   Shares Received in Certain Corporate Transactions.  The terms of this
          -------------------------------------------------                    
Agreement shall apply to any stock or securities received by Participant in
exchange for the Shares pursuant to a plan of merger, consolidation,
recapitalization or reorganization of the Company.  The terms of this Agreement
shall also apply to any security received as a result of a stock split or stock
dividend with respect to the Shares and such securities shall become Shares
pursuant to the terms of this Agreement.

                                      -2-
<PAGE>
 
     5.  Stock Legend.  The Company and Participant agree that all certificates
         ------------                                                          
delivered to the Participant representing the Shares that at any time are
subject to the provisions of this Agreement will have endorsed upon them in
bold-faced type a legend in substantially the following form:

     RESTRICTIONS ON THE OWNERSHIP RIGHTS OF THE STOCK REPRESENTED BY THIS
     CERTIFICATE HAVE BEEN IMPOSED PURSUANT TO A RESTRICTED STOCK AGREEMENT
     DATED MAY 26, 1998.  A COPY OF THE RESTRICTED STOCK AGREEMENT IS ON FILE AT
     THE PRINCIPAL OFFICE OF THE COMPANY AND WILL BE FURNISHED WITHOUT CHARGE TO
     THE HOLDER OF THIS CERTIFICATE UPON RECEIPT BY THE COMPANY AT ITS PRINCIPAL
     PLACE OF BUSINESS OF A WRITTEN REQUEST FROM THE HOLDER REQUESTING SUCH
     COPY.

     The Company and the Participant agree that as long as the Deferral
Agreement is in effect, the Participant will not receive a certificate
representing the Shares.

     6.  Notices.  Any notice required to be given hereunder will be deemed to
         -------                                                              
be duly given on the date of delivery if delivered in person or on the date of
mailing if mailed by registered or certified mail, postage prepaid, return
receipt requested, to the party or parties that are to receive such notice at
the addresses indicated on the signature page of this Agreement.  The address of
Participant or the Company may be changed only by giving written notice to the
other party of such change of address.

     7.  Taxes.  To the extent the lapse of restrictions results in the receipt
         -----                                                                 
of compensation by Participant for tax purposes, the Company shall withhold from
any cash compensation then or thereafter payable to Participant any tax required
to be withheld by reason thereof.  To the extent the Company determines that
such cash compensation is or may be insufficient to fully satisfy such
withholding requirement, Participant shall deliver to the Company cash in an
amount determined by the Company to be sufficient to satisfy any such
withholding requirement.  The Company will not deliver to the Participant an
unrestricted certificate for any Shares until the Participant delivers to the
Company cash sufficient to satisfy all withholding requirements imposed on the
Company or a subsidiary of the Company.  Notwithstanding the foregoing with the
consent of the Company, the Participant may sell fully vested Shares in an
amount necessary to satisfy the Participant's withholding requirement provided
the proceeds from such sale are delivered directly to the Company to satisfy
Participant's withholding requirements.  If Participant makes the election
authorized by (S)83(b) of the Internal Revenue Code of 1986, as amended,
Participant shall submit to the Company a copy of the statement filed by
Participant to make such election and, if necessary, deliver to the Company cash
in an amount determined by the Company to be due to satisfy any withholding
requirements as a result of the (S)83(b) election.

     8.  Stock Power and Retention of Certificates.  The Company may require
         -----------------------------------------                          
Participant to execute and deliver to the Company a stock power in blank with
respect to the non-vested Shares and may, in its sole discretion, determine to
retain possession of or escrow the certificate for the non-vested Shares.  The
Company shall have the right, in its sole discretion, to exercise such stock
power 

                                      -3-
<PAGE>
 
in the event that the Company becomes entitled to the non-vested Shares pursuant
to the terms of this Agreement. Notwithstanding retention of such certificates
by the Company, Participant shall have all rights (including dividend and voting
rights) with respect to the non-vested Shares represented by such certificates.

     9.  Entire Agreement; Counterparts.  This Agreement contains the entire
         ------------------------------                                     
understanding between the parties concerning the subject contained in this
Agreement.  Except for the Agreement, there are no representations, agreements,
arrangements, or understandings, oral or written, between or among the parties
hereto, relating to the subject matter of this Agreement, that are not fully
expressed herein.  This Agreement may be signed in one or more counterparts, all
of which shall be considered one and the same agreement.

     10.  Further Assurances.  Each party to this Agreement agrees to perform
          ------------------                                                 
all further acts and to execute and deliver all further documents as may be
reasonably necessary to carry out the intent of this Agreement.  The Participant
must deliver to the Company a letter certifying the source of Participant's
income (the "Side Letter") prior to receipt of the Shares.  Failure to adhere to
the terms of the Side Letter may affect Participant's right to freely sell fully
vested Shares.

     11.  Severability.  In the event that any of the provisions, or portions
          ------------                                                       
thereof, of this Agreement are held to be unenforceable or invalid by any court
of competent jurisdiction, the validity and enforceability of the remaining
provisions, or portions thereof, will not be affected, and such unenforceable
provisions shall be automatically replaced by a provision as similar in terms as
may be valid and enforceable.

     12.  Construction.  Whenever used in this Agreement, the singular number
          ------------                                                       
will include the plural, and the plural number will include the singular, and
the masculine or neuter gender shall include the masculine, feminine, or neuter
gender.  The headings of the Sections of this Agreement have been inserted for
purposes of convenience and shall not be used for interpretive purposes.

     13.  Governing Law.  This Agreement shall be governed by and construed in
          -------------                                                       
accordance with the laws of the State of Delaware.

     14.  Successors.  The provisions of this Agreement will benefit and will be
          ----------                                                            
binding upon the assigns, successors in interest, personal representatives,
estates, heirs and legatees of each of the parties hereto.

     15.  Specific Performance.  Each of the parties hereto acknowledges and
          --------------------                                              
agrees that in the event of any breach of this Agreement, the nonbreaching
parties would be irreparably harmed and could not be made whole by monetary
damages.  Each of the parties hereto accordingly agrees to waive the defense in
any action for injunction or specific performance that a remedy at law would
be adequate and that the parties hereto, in addition to any other remedy to
which they may be entitled at law or in equity, shall be entitled to an
injunction or to compel specific performance of this Agreement.

     16.  Amendment.  This Agreement may only be amended by the written consent
          ---------                                                            
of all of 

                                      -4-
<PAGE>
 
the parties to this Agreement at the time of such amendment.

     17.  Facsimile Signature.  The Company may execute this Agreement by means
          -------------------                                                  
of a facsimile signature.

     IN WITNESS WHEREOF, the parties hereto have entered into this Agreement as
of the date first above written.



ADDRESS:                            ALLMERICA FINANCIAL CORPORATION

440 Lincoln Street                  By:
                                       ----------------------------------   
Worcester, MA 01653                 Name:     Bruce C. Anderson
                                         --------------------------------   
                                    Title:    Vice President
                                          -------------------------------   

ADDRESS:

6 Kenmore Road                                
- ------------------------------      ---------------------------------------
Bloomfield CT 06002                 Participant    Robert P. Restrepo, Jr.
- ------------------------------                  ---------------------------

- ------------------------------      


                                      -5-
<PAGE>
 
                                                                       Exhibit A



                                 CERTIFICATION


I, Robert P. Restrepo, Jr., hereby certify to Allmerica Financial Corporation
  ------------------------
(the "Company") that the non-vested Shares (as that term is defined in the
certain Restricted Stock Agreement between the Company and the undersigned dated
May 26, 1998) are still owned directly by me and that during the period
following my acquisition of the Shares I have not transferred or encumbered in
any manner the non-vested Shares, and that such Shares as of the date of this
Certification are owned directly by me without any encumbrances of any kind.

This Certification is given under the penalties of perjury.


                                 --------------------------------------------
                                 Participant: Robert P. Restrepo, Jr.

                                 Date:
                                      ---------------------------------------



<PAGE>
 
                                                                   Exhibit 10.35

                           [Chase Logo Appears Here]

                                                          December 1, 1998



Allmerica Financial Corporation
440 Lincoln Street
Worcester, Massachusetts 01653

and

Citizens Acquisition Corporation
c/o Allmerica Financial Corporation

Attention:  Mr. Edward J. Parry, III
            Chief Financial Officer


Ladies and Gentlemen:

          The Chase Manhattan Bank ("Lender") is pleased to confirm that it is
                                     ------                                   
prepared to make funds available to Allmerica Financial Corporation
                                                                   
("Allmerica") and Citizens Acquisition Corporation ("Citizens Acquisition;" each
  ---------                                          --------------------       
of Allmerica and Citizens Acquisition shall hereinafter be referred to as
individually as "Borrower" and collectively as "Borrowers"), subject to the
                 --------                       ---------                  
terms and conditions outlined below.  Unless otherwise defined herein,
capitalized terms used herein shall have the meanings assigned to them in the
Note (as defined below).

Commitment     Lender agrees to make loans in an aggregate principal amount not
               to exceed at any one time $200,000,000, as such amount may be
               reduced in part or in whole (the "Commitment"), which loans may
                                                 ----------                   
               be Eurodollar Loans or Base Rate Loans (collectively, "Committed
                                                                      ---------
               Loans").  Borrowers may borrow, repay, prepay and reborrow at any
               -----                                                            
               time from the date hereof to but excluding June 1, 1999 (the
                                                                           
               "Availability Period"), subject to the limitations set forth
               --------------------                                        
               herein and in a promissory note (the "Note") substantially in the
                                                     ----                       
               form of Exhibit B hereto.  In addition, the Bank may, in its sole
               discretion, but shall have no obligation to, make Offered Rate
               Loans to the Borrower; provided that at no time shall the sum of
                                      --------                                 
               outstanding Committed Loans and outstanding Offered Rate Loans
               exceed $200,000,000.  Committed Loans and any Offered Rate Loans
               which the Bank may make (collectively, the "Loans") shall be
                                                           -----           
               evidenced by the Note.
<PAGE>
 
Purpose           proceeds of the Loans will be used to acquire the publicly-
- -------           held shares of Citizens Corporation; provided that no part of
                  the proceeds of the Loans will be used in violation of
                  Regulation U of the Board of Governors of the Federal Reserve
                  System of the United States of America.

Termination/      Borrowers may upon at least three Banking Days' notice to
Reduction of      Lender terminate at any time or reduce from time to time, the
Commitment        unused amount of the Commitment.
- ----------       

Commitment Fee    Borrowers jointly and severally agree to pay a commitment fee,
- --------------    which shall accrue on the daily average unused Commitment
                  during the Availability Period at a rate per annum equal to
                  0.10%, calculated on the basis of a 365/366 day year, for the
                  actual number of days elapsed, and payable quarterly in
                  arrears on the last Banking Day of each calendar quarter and
                  on the effective date of any reduction or termination of the
                  Commitment.

Interest Rate;    Each Loan shall bear interest as selected by Borrowers and
Interest Periods; provided in the Note. Eurodollar Loans shall be available for
Maturity          interest periods of, at Borrowers' selection, one, two, three
- --------          or six months. Offered Rate Loans shall be available for
                  interest periods offered by Lender in its sole discretion and
                  accepted by Borrowers. No interest period may extend beyond
                  June 1, 1999, the date on which all Loans shall finally
                  mature.

Drawdowns         Borrowers may request a Loan by giving Lender notice by 
- ---------         11:00 a.m. New York City time (i) on the same Banking Day of a
                  Base Rate Loan or an Offered Rate Loan and (ii) at least three
                  Banking Days' prior to a Eurodollar Loan.

Break Funding     Borrowers jointly and severally agree to pay Lender on demand
- -------------     an amount determined by Lender in good faith to be sufficient
                  (in the reasonable opinion of Lender) to compensate Lender for
                  any loss, cost or expense that Lender determines is
                  attributable to the failure by Borrowers to borrow a
                  Eurodollar Loan or Offered Rate Loan on the date specified in
                  the notice to borrow such Loan. Without limiting the effect of
                  the preceding sentence, such compensation shall include an
                  amount equal to the excess, if any, of (i) the amount of
                  interest which would have accrued on the principal amount of
                  such Loan had Borrowers not failed to borrow such Loan for the
                  period from the date of such failure to borrow to the last day
                  of the interest period that would have been the Interest
                  Period for such Loan) over (ii) the amount of interest which
                  would accrue on such principal amount for such period at the
                  interest rate which Lender would bid were it to bid, at the
                  commencement of such period, for dollar deposits of a
                  comparable amount and period from other banks in the London
                  interbank market (as reasonably determined by Lender), or if
                  Lender shall cease to make such bids, the equivalent bid rate,
                  as reasonably determined by Lender, derived from display page
                  3750 (British Bankers Association - LIBOR) of the Dow Jones
                  Markets (Telerate) Screen (or any successor or substitute
                  therefor).

Conditions        The obligation of Lender to make Committed Loans to Borrowers
of Lending        is subject to the conditions precedent that: (a) in the case
- ----------        of the initial Committed Loan, Lender shall have received 
                  (i) the Note duly executed and delivered by Borrowers as joint

2
<PAGE>
 
                  and several obligors, (ii) a corporate borrowing resolution
                  certified by each Borrower's Secretary or Assistant Secretary,
                  (iii) an incumbency certificate of each Borrower's Secretary
                  or Assistant Secretary setting forth the names, titles and
                  true signatures of such Borrower's officers authorized to sign
                  this Agreement and the Note, (iv) an opinion of counsel to
                  Borrowers substantially in the form of Exhibit A hereto, 
                  (v) in the case of the initial Committed Loan, a certificate
                  signed by a duly authorized officer of Allmerica, dated the
                  date of such Loan, certifying that since December 31, 1997,
                  there has been no material adverse change in the condition
                  (financial or otherwise), business or operations of Allmerica
                  and its subsidiaries on a consolidated basis or the ability of
                  Allmerica to pay its obligations hereunder or under the Note,
                  and (b) in the case of any Committed Loan, no default or Event
                  of Default under this Agreement or the Note has occurred and
                  is continuing, or would result from the making of such Loan
                  and (c) in the case of any Committed Loan which increases the
                  aggregate principal amount of Committed Loans outstanding
                  immediately prior to the making of such Committed Loan, the
                  fact that the statement referred to in clause (a)(v) above is
                  true on the date of such Committed Loan. Borrowers' request
                  for a Committed Loan and acceptance of the proceeds thereof
                  shall each constitute a representation and warranty that the
                  statements in clauses (b) and (c) above are true and correct
                  both as of the date of such request and as of the date of such
                  Committed Loan.

Representations   Each Borrower hereby represents and warrants as to itself
and Warranties    that: (a) this Agreement and the Note when delivered will be
- --------------    the legal, valid and binding obligations of such Borrower
                  enforceable against such Borrower in accordance with their
                  terms, except to the extent that such enforcement may be
                  limited by applicable bankruptcy, insolvency and other similar
                  laws affecting creditors' rights generally, and (b) the
                  execution, delivery and performance by such Borrower of this
                  Agreement and the Note have been authorized by all necessary
                  corporate action and do not and will not contravene such
                  Borrower's charter or by-laws or any applicable law or any
                  contractual provision binding on or affecting such Borrower.

                  In addition, Allmerica hereby makes the representations and
                  warranties contained in Section 7 of that certain Credit
                  Agreement dated as of May 29, 1998 among Allmerica, the
                  Lenders signatory thereto, the Bank, as Administrative Agent,
                  and Fleet National Bank, as Co-Agent (the "Existing Credit
                                                             -------- ------
                  Agreement"), which provisions, together with the related
                  ---------
                  definitions, as in effect on the date hereof are hereby
                  incorporated herein by reference (mutatis mutandis) for the
                                                    ------- --------
                  benefit of Lender and shall continue for the purposes of this
                  Agreement regardless of the termination of the Existing Credit
                  Agreement or Lender's participation therein, or any amendment
                  of, or any consent to any deviation from or other modification
                  of, the Existing Credit Agreement; provided that references in
                                                     --------
                  Section 7 of the Existing Credit Agreement to (i) the
                  "Agreement" and "Lenders" and (ii) "Administrative Agent"
                  shall be deemed to mean this Agreement and Lender,
                  respectively.

Covenants         So long as this Agreement shall remain in effect and until the
- ---------         Commitment has been terminated and all amounts owing hereunder
                  and the Note shall have been paid in full, Allmerica shall (a)
                  comply with and be bound by the covenants contained in Section
                  8 of the Existing Credit Agreement, which provisions, together
                  with the related definitions, as in effect on the date hereof
                  are hereby incorporated herein by 

3
<PAGE>
 
                  reference (mutatis mutandis) for the benefit of Lender and
                             ------- --------
                  shall continue for the purposes of this Agreement regardless
                  of the termination of the Existing Credit Agreement or
                  Lender's participation therein, or any amendment of, or any
                  consent to any deviation from or other modification of, the
                  Existing Credit Agreement; provided that references in Section
                                             --------
                  8 of the Existing Credit Agreement to (i) the "Administrative
                  Agent" or "Lender(s)," (ii) "Loans" and (iii) "Default" shall
                  be deemed to mean Lender, Loans and a default hereunder or
                  under the Note, respectively.

Indemnity         The Borrowers, jointly and severally agree to indemnify Lender
- ---------         against, and hold Lender harmless from, any and all losses,
                  claims, damages, liabilities and related expenses, including
                  the reasonable fees, charges and disbursements of any counsel
                  for Lender, incurred by or asserted against Lender arising out
                  of, in connection with, or as a result of (i) the execution or
                  delivery of this Agreement or any agreement or instrument
                  contemplated hereby, the performance by the parties hereto of
                  their respective obligations hereunder or the consummation of
                  the transactions contemplated hereby, (ii) any Loan or the use
                  of the proceeds therefrom, or (iii) any actual or prospective
                  claim, litigation, investigation or proceeding relating to any
                  of the foregoing, whether based on contract, tort or any other
                  theory and regardless of whether Lender is a party thereto;
                  provided that such indemnity shall not, as to Lender, be
                  --------
                  available to the extent that such losses, claims, damages,
                  liabilities or related expenses resulted from the gross
                  negligence or wilful misconduct of Lender.

Default           Events which may cause the acceleration of the maturity of any
- -------           Loan ("Events of Default") are specified in the Note. Lender
                         -----------------                                   
                  may terminate the Commitment upon the occurrence of any Event
                  of Default, but it shall terminate immediately upon the
                  occurrence of any "bankruptcy" or "insolvency" Event of
                  Default.

Joint and Several Each Borrower hereby accepts joint and several liability for
Liability         the obligations under this Agreement in consideration of the
- ---------         financial accommodation provided by the Bank hereunder and
                  agrees that if and to the extent that a Borrower shall fail to
                  make any payment due hereunder as and when due in accordance
                  with the terms hereof, then the other Borrower will make such
                  payment. The liability of each Borrower hereunder is absolute
                  and unconditional irrespective of any defense, setoff or
                  counterclaim with respect to this Agreement and the Note and
                  the transactions contemplated thereby which might constitute a
                  defense available to, or discharge of, a Borrower or a
                  guarantor.

Governing Law;    This Agreement shall be governed by the laws of the State of
Jurisdiction      New York. Borrowers consent to the nonexclusive jurisdiction
- ------------      and venue of the state and federal courts located in the City
                  of New York. Service of process by Lender in connection with
                  any dispute hereunder shall be binding on Borrowers if sent to
                  Borrowers by registered mail at the address specified therefor
                  in the Note. EACH BORROWER AND LENDER WAIVES, TO THE FULLEST
                  EXTENT PERMITTED BY LAW, ANY RIGHT IT MAY HAVE TO JURY TRIAL
                  IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY

4
<PAGE>
 
                  ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE NOTE OR
                  TRANSACTIONS CONTEMPLATED HEREBY (WHETHER BASED ON CONTRACT,
                  TORT OR ANY OTHER THEORY).

                                   Very truly yours,
                
                                   THE CHASE MANHATTAN BANK
                
                
                                   By: 
                                       --------------------------------------
                                       Name:
                                       Title:


Agreed and Accepted:


ALLMERICA FINANCIAL CORPORATION


By: 
    --------------------------------------
    Name:
    Title:



CITIZENS ACQUISITION CORPORATION


By: 
    --------------------------------------
    Name:
    Title:

5
<PAGE>
 
                                   EXHIBIT A

                   (Letterhead of counsel to the Borrowers)

                                                [Date of Initial Borrowing]
The Chase Manhattan Bank
270 Park Avenue
New York, New York 10017

Ladies and Gentlemen:

          We have acted as counsel to Allmerica Financial Corporation and
Citizens Acquisition Corporation (the "Borrowers") in connection with the
                                       ---------                         
execution and delivery of that certain Letter Agreement (the "Letter Agreement")
                                                              ----------------  
dated as of December 1, 1998 between the Borrowers and The Chase Manhattan Bank
(the "Lender") and the Note (as defined in the Letter Agreement; the Note
      ------                                                             
together with the Letter Agreement, the "Facility Documents") executed by the
                                         ------------------                  
Borrowers in connection with the Letter Agreement. Except as otherwise defined
herein, all terms used herein and defined in the Letter Agreement, the Note or
any agreement delivered thereunder shall have the meanings assigned to them
therein.

          In rendering the opinions expressed below, we have examined the
Facility Documents.  We have also examined such certificates, documents and
records, and have made such examination of law, as we have deemed necessary to
enable us to render the opinions expressed below.  In addition, we have examined
and relied as to matters of fact upon representations and warranties contained
in the Facility Documents and in certificates and upon covenants contained in
the Facility Documents as to the application of the proceeds of the loans made
pursuant thereto.

          We call your attention to the fact that each of the Facility Documents
provides that it is to be governed by and construed in accordance with the laws
of the State of New York, and we understand that you are relying on the advice
of your own counsel with respect to all matters involving New York law.  For
purposes of rendering the opinions expressed in paragraph 3 below, we have
assumed that each Facility Document is to be governed by and construed in
accordance with the internal laws of The Commonwealth of Massachusetts.

          The opinions expressed below are limited to matters governed by the
internal laws of The Commonwealth of Massachusetts, the Federal laws of the
United States of America and the Delaware General Corporation Law.  The
following opinions do not purport to cover matters relating to Regulations T, U
or X of the Board of Governors of the Federal Reserve System.

          In connection with this opinion, we have examined executed copies of
the Facility Documents and such other documents, records, agreements and
certificates as we have deemed appropriate.  We have also reviewed such matters
of law as we have considered relevant for the purpose of this opinion.

          Based upon the foregoing, we are of the opinion that:

          1.  Each Borrower is a corporation duly incorporated, validly existing
and in good standing under the laws of the jurisdiction of its incorporation,
has the corporate power and authority to borrow under the Facility Documents and
to execute and deliver and to perform is obligations under, the Facility
Documents.

6
<PAGE>
 
          2.  The execution, delivery and performance by each Borrower of the
Facility Documents have been duly authorized by all necessary corporate action
and do not and will not (a) contravene such Borrower's charter or by-laws,  
(b) violate any applicable law, rule or regulation of the United States of
America, The Commonwealth of Massachusetts or the Delaware General Corporation
law, or (c) result in a breach of, constitute a default under, require any
consent under, or result in the acceleration or required prepayment of any
indebtedness pursuant to the terms of, any agreement or instrument to which such
Borrower or any of its Subsidiaries is a party, or by which any of them is bound
or to which any of them is subject, and which has been or is required to be
filed with the Securities and Exchange Commission, or result in the creation or
imposition of any Lien upon any Property of such Borrower pursuant to, the terms
of any such agreement or instrument.

          3.  Each Facility Document is, or when delivered under the Letter
Agreement will be, a legal, valid and binding obligation of each Borrower,
enforceable against such Borrower in accordance with its terms.

          Our opinions that each of the Facility Documents being delivered to
you today constitute the legal, valid and binding obligation of the Borrowers,
enforceable against them in accordance with its terms, are subject to (a)
bankruptcy, insolvency, reorganization, moratorium and other laws of general
application affecting the rights and remedies of creditors and secured parties
and (b) general principles of equity, regardless of whether enforcement is
sought in proceedings in equity or at law.

          We express no opinion with respect to the applicability of Section 548
of the Bankruptcy Code or any other fraudulent conveyance provision.  In
particular, we express no opinion as to whether a subsidiary may guarantee or
otherwise become liable for, or pledge its assets to secure, indebtedness
incurred by its parent or another subsidiary of its parent, except to the extent
such subsidiary may be determined to have received a benefit from the incurrence
of such indebtedness by its parent or such other subsidiary, or as to whether
such benefit may be measured other than by the extent to which the proceeds of
the indebtedness incurred by the parent or such other subsidiary are directly or
indirectly made available to such subsidiary for its corporate purposes.  We
call your attention to the fact that certain cases have held that an obligation
of a corporation incurred to purchase a corporation's stock may under certain
circumstances become subordinate to the claims of general creditors upon the
bankruptcy or insolvency of the corporation.

          The foregoing opinions are subject to the following comments and
qualifications:

          (A)  The enforceability of the Facility Documents may be limited by
laws rendering unenforceable indemnification contrary to Federal or state
securities laws and the public policy underlying such laws.

          (B)  The enforceability of provisions in the Facility Documents to the
effect that terms may not be waived or modified except in writing may be limited
under certain circumstances

          (C) We express no opinion as to (i) the effect of the laws of any
jurisdiction in which the Lender is located that limit the interest, fees or
other charges the Lender may impose and (ii) the second sentence of the section
of the Letter Agreement captioned "Governing Law; Jurisdiction" and the first
sentence of Section 5(e) of the Note, insofar as such sentences relate to the
subject matter jurisdiction of the United States District Court for the Southern
District of New York to adjudicate any controversy related to the Facility
Documents.

7
<PAGE>
 
          The foregoing opinion is solely for your benefit and may not be relied
on by any other Person.

                                                   Very truly yours,

8
<PAGE>
 
                                   EXHIBIT B

                           [Chase Logo Appears Here]

                                PROMISSORY NOTE

New York, New York                                        December 1, 1998

         FOR VALUE RECEIVED, ALLMERICA FINANCIAL CORPORATION and CITIZENS
ACQUISITION CORPORATION (collectively, the "Borrowers"), jointly and severally,
                                            ---------                          
unconditionally promises to pay to the order of THE CHASE MANHATTAN BANK (the
                                                                             
"Bank"), at its principal office, 270 Park Avenue, New York, New York l0017 (the
- -----                                                                           
"Principal Office"), for the account of the Principal Office (or such other
 ----------------                                                          
office or affiliate as the Bank may from time to time specify), the principal
amount of each Loan endorsed on the schedule attached hereto and made a part
hereof (including any continuations, the "Schedule") on the maturity date of
                                          --------                          
such Loan as shown on the Schedule, and to pay interest on the unpaid balance of
the principal amount of such Loan from and including the date of such Loan (as
shown on the Schedule ) to such maturity date at (a) a variable rate per annum
equal to the higher of (i) the Federal Funds Rate plus 1/2 of 1% and (ii) the
Prime Rate (such higher rate being the "Base Rate" and such Loan a "Base Rate
                                        ---------                   ---------
Loan"); or (b) a fixed rate per annum equal to the Eurodollar Rate applicable to
- ----                                                                            
such Loan (a "Eurodollar Loan"), plus the Applicable Margin; or (c) a fixed rate
              ---------------                                                   
per annum as the Bank may in its discretion offer to the Borrowers and the
Borrowers may accept (an "Offered Rate Loan").  Any principal not paid when due
                          -----------------                                    
shall bear interest from maturity until paid in full at a rate per annum equal
to the Default Rate.  Interest shall be payable on the relevant Interest Payment
Date.  Interest shall be calculated on the basis of a year of 360 days for the
actual days elapsed, except that interest computed by reference to the Prime
Rate shall be calculated on the basis of a year of 365 days (or 366 days, in the
case of a leap year) for the actual days elapsed.  All payments hereunder shall
be made in lawful money of the United States and in immediately available funds.
Any extension of time for the payment of the principal of this note resulting
from the due date falling on a non-Banking Day shall be included in the
computation of interest.  The date, and interest periods of, and the interest
rates with respect to, the Loans and any payments of principal shall be recorded
by the Bank on its books and prior to any transfer of this note (or, at the
discretion of the Bank, at any other time) endorsed by the Bank on the Schedule,
which shall be conclusive in the absence of manifest error; provided, however,
                                                            --------  ------- 
that the Bank's failure to endorse the Schedule shall not affect the Borrowers'
obligations hereunder.

         1.  Certain Definitions.  Unless otherwise defined herein, capitalized
             -------------------                                               
terms shall have the meanings assigned to them in the Letter Agreement (as
defined in Section 2 hereof).  As used herein, the following terms shall have
the corresponding meanings.

         (a)  "Applicable Margin" means, with respect to any Eurodollar Loan,
               -----------------                                             
(i) 0.45% for such Eurodollar Loan drawn at or before 12:00 p.m. on December 4,
1998, (ii) 0.60% for such Eurodollar Loan drawn after 12:00 p.m. on December 4,
1998 but at or before 12:00 p.m. on December 18, 1998, (iii) 1.0% for such
Eurodollar Loan drawn after 12:00 p.m. on December 18, 1998 but at or before
5:00 p.m. on January 8, 1999 and (iv) 0.45% for such Eurodollar Loan drawn after
8:00 a.m. on January 11, 1999; provided that if Allmerica's short term debt
                               --------                                    
rating from S&P or Moody's shall be reduced from the respective rating from S&P
or Moody's in existence on the date hereof at any time during the period from
the date hereof until the date of the drawdown of the initial Loan hereunder,
the Applicable Margin shall be increased by 0.10%.

9
<PAGE>
 
         (b)  "Banking Day" means any day on which commercial banks are not
               -----------                                                 
authorized or required to close in New York City and, where such term is used in
the definition of "Eurodollar Rate" or refers to the Eurodollar Rate, which is
also a day on which dealings in U.S. dollar deposits are carried out in the
London interbank market.

         (c)  "Default Rate" means, in respect of any amount not paid when due,
               ------------                                                    
a rate per annum during the period commencing on the due date until such amount
is paid in full equal to a floating rate 2% above the Base Rate; provided that,
                                                                 --------      
if the amount in default is principal of an Offered Rate Loan or Eurodollar
Loan, a fixed rate 2% above the rate of interest in effect thereon (including
the margin) at the time of default until the end of the then current interest
period therefor and, thereafter, a floating rate 2% above the Base Rate.

         (d)  "Eurodollar Rate" means the rate per annum (rounded upwards, if
               ---------------                                               
necessary, to the nearest 1/100 of 1%) quoted by the Bank at approximately 11:00
a.m. London time (or as soon thereafter as practicable) two Banking Days' prior
to the first day of an interest period during which the Eurodollar Rate will
accrue for the offering by the Bank to leading banks in the London interbank
market of U.S. dollar deposits having a term comparable to such loan and in an
amount comparable to the principal amount of such loan.

         (e)  "Federal Funds Rate" means, for any day, the rate per annum
               ------------------                                        
(expressed on a 360 day basis of calculation) equal to the weighted average of
the rates on overnight Federal funds transactions as published by the Federal
Reserve Bank of New York for such day (or for any day that is not a Banking Day,
for the immediately preceding Banking Day).

         (f)  "Interest Payment Date" means for any loan hereunder, the first
               ---------------------                                         
day commencing after such loan as follows:  (i) for any Base Rate Loan, the last
Banking Day of each March, June, September and December; (ii) for any Offered
Rate Loan, at 90-day intervals; (iii) for any Eurodollar Loan, at three-month
intervals; (iv) for any amount accruing interest at the Default Rate, on demand;
and (v) for any amount, upon maturity and any prepayment or repayment.

         (g) "Prime Rate" means the rate of interest per annum publicly
              ----------                                               
announced from time to time announced by the Bank as its prime rate in effect at
the Principal Office; each change in the Prime Rate shall be effective from and
including the date such change is publicly announced as being effective.

         (h)  "Regulatory Change" means any change after the date hereof in
               -----------------                                           
United States federal, state or foreign laws or regulations (including
Regulation D of the Board of Governors of the Federal Reserve System) or the
adoption or making after such date of any interpretations, directives or
requests applying to a class of banks including the Bank of or under any United
States federal or state, or any foreign, laws or regulations (whether or not
having the force of law) by any court or governmental or monetary authority
charged with the interpretation or administration thereof.

         2.  Related Letter Agreement.  Loans evidenced hereby are made pursuant
             ------------------------                                           
to that certain letter agreement dated December 1, 1998 between the Bank and the
Borrowers (the "Letter Agreement").
                ----------------   

         3.  Additional Costs, Etc.  (a)  If, as a result of any Regulatory
             ----------------------                                        
Change, the Bank reasonably determines that the cost to the Bank of making or
maintaining any Eurodollar Loan evidenced hereby is increased, or any amount
received or receivable by the Bank hereunder is reduced, or the Bank is required
to make any payment in connection with any transaction contemplated hereby, then
the Borrowers jointly and severally agree to pay to the Bank on demand such
additional amount or amounts as the Bank determines will compensate the Bank for
such increased cost, reduction or payment.  The Bank shall furnish the Borrowers
with calculations of such amounts due, in the absence of demonstrable error,
shall be conclusive.

10
<PAGE>
 
         (b)  If there is any payment of a Eurodollar Loan or Offered Rate Loan
prior to its stated maturity (by reason of acceleration or otherwise), the
Borrowers jointly and severally agree that they will promptly pay the Bank on
demand an amount determined by the Bank in good faith sufficient to compensate
it for such payment. Without limiting the effect of the preceding sentence, such
compensation shall include an amount equal to the excess, if any, of (i) the
amount of interest which would have accrued on the principal amount of such Loan
had Borrowers not so paid, for the period from the date of such payment to the
last day of the current interest period therefor over (ii) the amount of
interest which would accrue on such principal amount for such period at the
interest rate which Lender would bid were it to bid, at the commencement of such
period, for dollar deposits of a comparable amount and period from other banks
in the London interbank market (as reasonably determined by Lender), or if
Lender shall cease to make such bids, the equivalent bid rate, as reasonably
determined by Lender, derived from display page 3750 (British Bankers
Association - LIBOR) of the Dow Jones Markets (Telerate) Screen (or any
successor or substitute therefor).

         4.  Events of Default.  If any of the following events shall occur and
             -----------------                                                 
be continuing: (a) the Borrowers shall fail to pay the principal of this Note
when due; or interest on, or any other amount payable under, this Note, within
three Banking Days of when due and payable; (b) any Borrower shall breach any
representation or warranty made by it in this Note or the Letter Agreement or
any other document executed in connection with this Note (this Note, the Letter
Agreement and any such other document being the "Facility Documents") or which
                                                 ------------------           
is contained in any certificate, document, opinion, financial or other statement
furnished by such Borrower at any time under or in connection with any Facility
Documents shall prove to have been incorrect in any material respect on or as of
the date made; (c) Allmerica shall fail to perform or observe any term, covenant
or agreement contained in Section 8.04, 8.05, 8.06, 8.08, 8.10 or 8.11 of the
Existing Credit Agreement as in incorporated herein by reference pursuant to the
section of the Letter Agreement captioned "Covenants"; (d) any Borrower shall
fail to perform or observe any term, covenant or agreement (other than the
covenants referenced in clause (c) above) contained in any Facility Document and
such failure shall continue for 30 days after written notice from the Bank
thereof; (e) Allmerica or any of its Subsidiaries (as defined in the Existing
Credit Agreement) shall default in the payment when due (after giving effect to
any applicable grace periods) of any principal of or interest on any of its
other Indebtedness (as defined in the Existing Credit Agreement) aggregating
$10,000,000 or more; or any event specified in any note, agreement, indenture or
other document evidencing or relating to such Indebtedness shall occur if the
effect of such event is to cause, or (with the giving of any notice or the lapse
of time or both) to permit the holder or holders of such indebtedness (or a
trustee or agent on behalf of such holder or holders) to cause, such
Indebtedness to become due, or to be prepaid in full (whether by redemption,
purchase, offer to purchase or otherwise), prior to its stated maturity or to
have the interest rate thereon reset to a level so that securities evidencing
such Indebtedness trade at a level specified in relation to the par value
thereof; (f) Allmerica shall fail to pay when due (after giving effect to any
applicable grace periods) of any amount aggregating $10,000,000 or more on any
of its Rate Hedging Obligations (as defined in the Existing Credit Agreement) or
any event specified in any agreement or document relating to any such Rate
Hedging Obligations shall occur if the effect of such event is to cause, or
(with the giving of notice or the lapse of time or both) to permit, termination
or liquidation payment or payments aggregating $10,000,000 or more to become
due; (g) Citizens Acquisition or Allmerica or any of its Insurance Subsidiaries
(as defined in the Existing Credit Agreement): (i) shall generally not, or be
unable to, or shall admit in writing its inability to, pay its debts as its
debts become due; (ii) shall make an assignment for the benefit of creditors;
(iii) shall file a petition in bankruptcy or for any relief under any law of any
jurisdiction relating to reorganization, arrangement, readjustment of debt,
dissolution or liquidation; (iv) shall have any such petition filed against it
in which an adjudication is made or order for relief is entered or which shall
remain undismissed for a period of 60 days or shall consent or acquiesce
thereto; (v) shall have had a receiver, custodian or trustee appointed for all
or a substantial part of its property; (h) any event described in Sections 9(h),
(i), (j), (k) or (l) of the Existing Credit Agreement shall have occurred, THEN,
in any such case, if the Bank shall elect by notice to the Borrowers, the unpaid
principal amount of this Note, together with accrued interest, shall become

11
<PAGE>
 
forthwith due and payable; provided that in the case of an event of default
                           --------                                        
under clause (g) above, the unpaid principal amount of this Note, together with
accrued interest, shall immediately become due and payable without any notice or
other action by the Bank.

         5.  Miscellaneous.  (a)  Each Borrower hereby accepts joint and several
             -------------                                                      
liability for the obligations under this Note in consideration of the financial
accommodation provided by the Bank under the Letter Agreement and agrees that if
and to the extent that a Borrower shall fail to make any payment due hereunder
as and when due in accordance with the terms hereof, then the other Borrower
will make such payment.  The liability of each Borrower hereunder is absolute
and unconditional irrespective of any defense, setoff or counterclaim with
respect to the Letter Agreement and this Note and the transactions contemplated
thereby which might constitute a defense available to, or discharge of, a
Borrower or a guarantor.

         (b)  Each Borrower waives presentment, notice of dishonor, protest and
any other formality with respect to this Note.

         (c)  The Borrowers jointly and severally agree to reimburse the Bank on
demand for all costs, expenses and charges (including without limitation,
reasonable fees and charges of external legal counsel for the Bank and costs
allocated by its internal legal department) in connection with the preparation,
interpretation, performance or enforcement of this Note and the Letter
Agreement.

         (d)  This Note shall be binding on the Borrowers and their successors
and assigns and shall inure to the benefit of the Bank and its successors and
assigns, except that no Borrower may delegate any obligations hereunder without
the prior written consent of the Bank.  This Note may not be assigned by the
Bank except with the prior written consent of the Borrowers, which consent shall
not be unreasonably withheld.

  (e)  Each Borrower consents to the nonexclusive jurisdiction and venue of the
state and federal courts located in the City of New York.  Service of process by
the Bank in connection with any dispute shall be binding on each Borrower if
sent to such Borrower by registered mail at the address specified below.  EACH
OF THE BANK AND EACH BORROWER HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY
LAW, ANY RIGHT IT MAY HAVE TO JURY TRIAL IN ANY LEGAL PROCEEDING DIRECTLY OR
INDIRECTLY ARISING OUT OF OR RELATING TO THIS NOTE OR TRANSACTIONS CONTEMPLATED
HEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY).

         (f)  This Note shall be governed by and interpreted and construed in
accordance with the laws of the State of New York, provided that the foregoing
                                                   --------                   
is not intended to limit the maximum rate of interest which may be charged or
collected by the Bank hereon if, under the law applicable to it, the Bank may
charge or collect such interest at a higher rate than is permissible under the
law of said State.  In no case shall the interest hereon exceed the maximum
amount which the Bank may charge or collect under such law applicable to it.

ALLMERICA FINANCIAL CORPORATION            CITIZENS ACQUISITION CORPORATION

By:                                        By:                                
    --------------------------------           --------------------------------
    Name:                                      Name:                          
    Title:                                     Title:                         
                                                                              
 Address:                                   Address:                           

 Allmerica Financial Corporation            Citizens Acquisition Corporation
 440 Lincoln Street                         c/o Allmerica Financial Corporation
 Worcester, Massachusetts 01653             440 Lincoln Street
                                            Worcester, Massachusetts 01653

12
<PAGE>
 
                                    SCHEDULE

<TABLE>
<CAPTION>
 
 
                                                                           Amount of         
                                                                          Payment and          Principal
                                                                          Loan Number          Balance  
Notation        Date and       Amount of Loan        Maturity             to Which             Remaining 
Made By         Loan Number    and Interest Rate     Date                 Applied              Unpaid    
<S>            <C>            <C>                   <C>                  <C>                  <C>        
        
        
 
 
 
 
 
 
 
 
 
</TABLE>

13
<PAGE>
 
                           [Chase Logo Appears Here]

                                PROMISSORY NOTE

New York, New York                                        December 1, 1998

         FOR VALUE RECEIVED, ALLMERICA FINANCIAL CORPORATION and CITIZENS
ACQUISITION CORPORATION (collectively, the "Borrowers"), jointly and severally,
                                            ---------                          
unconditionally promises to pay to the order of THE CHASE MANHATTAN BANK (the
                                                                             
"Bank"), at its principal office, 270 Park Avenue, New York, New York l0017 (the
- -----                                                                           
"Principal Office"), for the account of the Principal Office (or such other
 ----------------                                                          
office or affiliate as the Bank may from time to time specify), the principal
amount of each Loan endorsed on the schedule attached hereto and made a part
hereof (including any continuations, the "Schedule") on the maturity date of
                                          --------                          
such Loan as shown on the Schedule, and to pay interest on the unpaid balance of
the principal amount of such Loan from and including the date of such Loan (as
shown on the Schedule ) to such maturity date at (a) a variable rate per annum
equal to the higher of (i) the Federal Funds Rate plus 1/2 of 1% and (ii) the
Prime Rate (such higher rate being the "Base Rate" and such Loan a "Base Rate
                                        ---------                   ---------
Loan"); or (b) a fixed rate per annum equal to the Eurodollar Rate applicable to
- ----                                                                            
such Loan (a "Eurodollar Loan"), plus the Applicable Margin; or (c) a fixed rate
              ---------------                                                   
per annum as the Bank may in its discretion offer to the Borrowers and the
Borrowers may accept (an "Offered Rate Loan").  Any principal not paid when due
                          -----------------                                    
shall bear interest from maturity until paid in full at a rate per annum equal
to the Default Rate.  Interest shall be payable on the relevant Interest Payment
Date.  Interest shall be calculated on the basis of a year of 360 days for the
actual days elapsed, except that interest computed by reference to the Prime
Rate shall be calculated on the basis of a year of 365 days (or 366 days, in the
case of a leap year) for the actual days elapsed.  All payments hereunder shall
be made in lawful money of the United States and in immediately available funds.
Any extension of time for the payment of the principal of this note resulting
from the due date falling on a non-Banking Day shall be included in the
computation of interest.  The date, and interest periods of, and the interest
rates with respect to, the Loans and any payments of principal shall be recorded
by the Bank on its books and prior to any transfer of this note (or, at the
discretion of the Bank, at any other time) endorsed by the Bank on the Schedule,
which shall be conclusive in the absence of manifest error; provided, however,
                                                            --------  ------- 
that the Bank's failure to endorse the Schedule shall not affect the Borrowers'
obligations hereunder.

         1.  Certain Definitions.  Unless otherwise defined herein, capitalized
             -------------------                                               
terms shall have the meanings assigned to them in the Letter Agreement (as
defined in Section 2 hereof).  As used herein, the following terms shall have
the corresponding meanings.

         (a)  "Applicable Margin" means, with respect to any Eurodollar Loan,
               -----------------                                             
(i) 0.45% for such Eurodollar Loan drawn at or before 12:00 p.m. on December 4,
1998, (ii) 0.60% for such Eurodollar Loan drawn after 12:00 p.m. on December 4,
1998 but at or before 12:00 p.m. on December 18, 1998, (iii) 1.0% for such
Eurodollar Loan drawn after 12:00 p.m. on December 18, 1998 but at or before
5:00 p.m. on January 8, 1999 and (iv) 0.45% for such Eurodollar Loan drawn after
8:00 a.m. on January 11, 1999; provided that if Allmerica's short term debt
                               --------                                    
rating from S&P or Moody's shall be reduced from the respective rating from S&P
or Moody's in existence on the date hereof at any time during the period from
the date hereof until the date of the drawdown of the initial Loan hereunder,
the Applicable Margin shall be increased by 0.10%.

         (b)  "Banking Day" means any day on which commercial banks are not
               -----------                                                 
authorized or required to close in New York City and, where such term is used in
the definition of "Eurodollar Rate" or refers to the Eurodollar Rate, which is
also a day on which dealings in U.S. dollar deposits are carried out in the
London interbank market.

14
<PAGE>
 
         (c)  "Default Rate" means, in respect of any amount not paid when due,
               ------------                                                    
a rate per annum during the period commencing on the due date until such amount
is paid in full equal to a floating rate 2% above the Base Rate; provided that,
                                                                 --------      
if the amount in default is principal of an Offered Rate Loan or Eurodollar
Loan, a fixed rate 2% above the rate of interest in effect thereon (including
the margin) at the time of default until the end of the then current interest
period therefor and, thereafter, a floating rate 2% above the Base Rate.

         (d)  "Eurodollar Rate" means the rate per annum (rounded upwards, if
               ---------------                                               
necessary, to the nearest 1/100 of 1%) quoted by the Bank at approximately 11:00
a.m. London time (or as soon thereafter as practicable) two Banking Days' prior
to the first day of an interest period during which the Eurodollar Rate will
accrue for the offering by the Bank to leading banks in the London interbank
market of U.S. dollar deposits having a term comparable to such loan and in an
amount comparable to the principal amount of such loan.

         (e)  "Federal Funds Rate" means, for any day, the rate per annum
               ------------------                                        
(expressed on a 360 day basis of calculation) equal to the weighted average of
the rates on overnight Federal funds transactions as published by the Federal
Reserve Bank of New York for such day (or for any day that is not a Banking Day,
for the immediately preceding Banking Day).

         (f)  "Interest Payment Date" means for any loan hereunder, the first
               ---------------------                                         
day commencing after such loan as follows:  (i) for any Base Rate Loan, the last
Banking Day of each March, June, September and December; (ii) for any Offered
Rate Loan, at 90-day intervals; (iii) for any Eurodollar Loan, at three-month
intervals; (iv) for any amount accruing interest at the Default Rate, on demand;
and (v) for any amount, upon maturity and any prepayment or repayment.

         (g) "Prime Rate" means the rate of interest per annum publicly
              ----------                                               
announced from time to time announced by the Bank as its prime rate in effect at
the Principal Office; each change in the Prime Rate shall be effective from and
including the date such change is publicly announced as being effective.

         (h)  "Regulatory Change" means any change after the date hereof in
               -----------------                                           
United States federal, state or foreign laws or regulations (including
Regulation D of the Board of Governors of the Federal Reserve System) or the
adoption or making after such date of any interpretations, directives or
requests applying to a class of banks including the Bank of or under any United
States federal or state, or any foreign, laws or regulations (whether or not
having the force of law) by any court or governmental or monetary authority
charged with the interpretation or administration thereof.

         2.  Related Letter Agreement.  Loans evidenced hereby are made pursuant
             ------------------------                                           
to that certain letter agreement dated December 1, 1998 between the Bank and the
Borrowers (the "Letter Agreement").
                ----------------   

         3.  Additional Costs, Etc.  (a)  If, as a result of any Regulatory
             ----------------------                                        
Change, the Bank reasonably determines that the cost to the Bank of making or
maintaining any Eurodollar Loan evidenced hereby is increased, or any amount
received or receivable by the Bank hereunder is reduced, or the Bank is required
to make any payment in connection with any transaction contemplated hereby, then
the Borrowers jointly and severally agree to pay to the Bank on demand such
additional amount or amounts as the Bank determines will compensate the Bank for
such increased cost, reduction or payment.  The Bank shall furnish the Borrowers
with calculations of such amounts due, in the absence of demonstrable error,
shall be conclusive.

         (b)  If there is any payment of a Eurodollar Loan or Offered Rate Loan
prior to its stated maturity (by reason of acceleration or otherwise), the
Borrowers jointly and severally agree that they will promptly 

15
<PAGE>
 
pay the Bank on demand an amount determined by the Bank in good faith sufficient
to compensate it for such payment. Without limiting the effect of the preceding
sentence, such compensation shall include an amount equal to the excess, if any,
of (i) the amount of interest which would have accrued on the principal amount
of such Loan had Borrowers not so paid, for the period from the date of such
payment to the last day of the current interest period therefor over (ii) the
amount of interest which would accrue on such principal amount for such period
at the interest rate which Lender would bid were it to bid, at the commencement
of such period, for dollar deposits of a comparable amount and period from other
banks in the London interbank market (as reasonably determined by Lender), or if
Lender shall cease to make such bids, the equivalent bid rate, as reasonably
determined by Lender, derived from display page 3750 (British Bankers
Association - LIBOR) of the Dow Jones Markets (Telerate) Screen (or any
successor or substitute therefor).

         4.  Events of Default.  If any of the following events shall occur and
             -----------------                                                 
be continuing: (a) the Borrowers shall fail to pay the principal of this Note
when due; or interest on, or any other amount payable under, this Note, within
three Banking Days of when due and payable; (b) any Borrower shall breach any
representation or warranty made by it in this Note or the Letter Agreement or
any other document executed in connection with this Note (this Note, the Letter
Agreement and any such other document being the "Facility Documents") or which
                                                 ------------------           
is contained in any certificate, document, opinion, financial or other statement
furnished by such Borrower at any time under or in connection with any Facility
Documents shall prove to have been incorrect in any material respect on or as of
the date made; (c) Allmerica shall fail to perform or observe any term, covenant
or agreement contained in Section 8.04, 8.05, 8.06, 8.08, 8.10 or 8.11 of the
Existing Credit Agreement as in incorporated herein by reference pursuant to the
section of the Letter Agreement captioned "Covenants"; (d) any Borrower shall
fail to perform or observe any term, covenant or agreement (other than the
covenants referenced in clause (c) above) contained in any Facility Document and
such failure shall continue for 30 days after written notice from the Bank
thereof; (e) Allmerica or any of its Subsidiaries (as defined in the Existing
Credit Agreement) shall default in the payment when due (after giving effect to
any applicable grace periods) of any principal of or interest on any of its
other Indebtedness (as defined in the Existing Credit Agreement) aggregating
$10,000,000 or more; or any event specified in any note, agreement, indenture or
other document evidencing or relating to such Indebtedness shall occur if the
effect of such event is to cause, or (with the giving of any notice or the lapse
of time or both) to permit the holder or holders of such indebtedness (or a
trustee or agent on behalf of such holder or holders) to cause, such
Indebtedness to become due, or to be prepaid in full (whether by redemption,
purchase, offer to purchase or otherwise), prior to its stated maturity or to
have the interest rate thereon reset to a level so that securities evidencing
such Indebtedness trade at a level specified in relation to the par value
thereof; (f) Allmerica shall fail to pay when due (after giving effect to any
applicable grace periods) of any amount aggregating $10,000,000 or more on any
of its Rate Hedging Obligations (as defined in the Existing Credit Agreement) or
any event specified in any agreement or document relating to any such Rate
Hedging Obligations shall occur if the effect of such event is to cause, or
(with the giving of notice or the lapse of time or both) to permit, termination
or liquidation payment or payments aggregating $10,000,000 or more to become
due; (g) Citizens Acquisition or Allmerica or any of its Insurance Subsidiaries
(as defined in the Existing Credit Agreement): (i) shall generally not, or be
unable to, or shall admit in writing its inability to, pay its debts as its
debts become due; (ii) shall make an assignment for the benefit of creditors;
(iii) shall file a petition in bankruptcy or for any relief under any law of any
jurisdiction relating to reorganization, arrangement, readjustment of debt,
dissolution or liquidation; (iv) shall have any such petition filed against it
in which an adjudication is made or order for relief is entered or which shall
remain undismissed for a period of 60 days or shall consent or acquiesce
thereto; (v) shall have had a receiver, custodian or trustee appointed for all
or a substantial part of its property; (h) any event described in Sections 9(h),
(i), (j), (k) or (l) of the Existing Credit Agreement shall have occurred, THEN,
in any such case, if the Bank shall elect by notice to the Borrowers, the unpaid
principal amount of this Note, together with accrued interest, shall become
forthwith due and payable; provided that in the case of an event of default
                           --------                                        
under clause (g) above, the unpaid principal amount of this Note, together with
accrued interest, shall immediately become due and payable without any notice or
other action by the Bank.

16
<PAGE>
 
         5.  Miscellaneous.  (a)  Each Borrower hereby accepts joint and several
             -------------                                                      
liability for the obligations under this Note in consideration of the financial
accommodation provided by the Bank under the Letter Agreement and agrees that if
and to the extent that a Borrower shall fail to make any payment due hereunder
as and when due in accordance with the terms hereof, then the other Borrower
will make such payment.  The liability of each Borrower hereunder is absolute
and unconditional irrespective of any defense, setoff or counterclaim with
respect to the Letter Agreement and this Note and the transactions contemplated
thereby which might constitute a defense available to, or discharge of, a
Borrower or a guarantor.

         (b)  Each Borrower waives presentment, notice of dishonor, protest and
any other formality with respect to this Note.

         (c)  The Borrowers jointly and severally agree to reimburse the Bank on
demand for all costs, expenses and charges (including without limitation,
reasonable fees and charges of external legal counsel for the Bank and costs
allocated by its internal legal department) in connection with the preparation,
interpretation, performance or enforcement of this Note and the Letter
Agreement.

         (d)  This Note shall be binding on the Borrowers and their successors
and assigns and shall inure to the benefit of the Bank and its successors and
assigns, except that no Borrower may delegate any obligations hereunder without
the prior written consent of the Bank.  This Note may not be assigned by the
Bank except with the prior written consent of the Borrowers, which consent shall
not be unreasonably withheld.

  (e)  Each Borrower consents to the nonexclusive jurisdiction and venue of the
state and federal courts located in the City of New York.  Service of process by
the Bank in connection with any dispute shall be binding on each Borrower if
sent to such Borrower by registered mail at the address specified below.  EACH
OF THE BANK AND EACH BORROWER HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY
LAW, ANY RIGHT IT MAY HAVE TO JURY TRIAL IN ANY LEGAL PROCEEDING DIRECTLY OR
INDIRECTLY ARISING OUT OF OR RELATING TO THIS NOTE OR TRANSACTIONS CONTEMPLATED
HEREBY (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY).

         (f)  This Note shall be governed by and interpreted and construed in
accordance with the laws of the State of New York, provided that the foregoing
                                                   --------                   
is not intended to limit the maximum rate of interest which may be charged or
collected by the Bank hereon if, under the law applicable to it, the Bank may
charge or collect such interest at a higher rate than is permissible under the
law of said State.  In no case shall the interest hereon exceed the maximum
amount which the Bank may charge or collect under such law applicable to it.

ALLMERICA FINANCIAL CORPORATION            CITIZENS ACQUISITION CORPORATION

By:                                        By:                                
    --------------------------------           --------------------------------
    Name:                                      Name:                          
    Title:                                     Title:                         
                                                                              
 Address:                                   Address:                           

 Allmerica Financial Corporation            Citizens Acquisition Corporation
 440 Lincoln Street                         c/o Allmerica Financial Corporation
 Worcester, Massachusetts 01653             440 Lincoln Street
                                            Worcester, Massachusetts 01653

17
<PAGE>
 
                                    SCHEDULE

<TABLE>
<CAPTION>
 
 
                                                                           Amount of         
                                                                          Payment and          Principal
                                                                          Loan Number          Balance  
Notation        Date and       Amount of Loan        Maturity             to Which             Remaining 
Made By         Loan Number    and Interest Rate     Date                 Applied              Unpaid    
<S>            <C>            <C>                   <C>                  <C>                  <C>        
        
        
 
 
 
 
 
 
 
 
 
</TABLE>

18

<PAGE>

                                                                    Exhibit 13.1

  Five Year Summary
  of Selected Financial Highlights

<TABLE> 
<CAPTION> 
- ------------------------------------------------------------------------------------------------------------------------------------
 For the Years Ended December 31                                        1998         1997         1996         1995         1994
- ------------------------------------------------------------------------------------------------------------------------------------
 (In millions, except per share data)
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                                <C>          <C>          <C>          <C>          <C> 
Statement of Income
Revenues
  Premiums                                                         $ 2,305.0    $ 2,311.1    $ 2,236.3    $ 2,222.8    $ 2,181.8
  Universal life and investment product policy fees                    296.6        237.3        197.2        172.4        156.8
  Net investment income                                                624.2        653.4        672.6        709.5        743.1
  Net realized gains                                                    60.9         76.2         65.9         39.8          1.1
  Other income                                                         145.8        117.6        113.1        119.4        124.7
                                                                   -------------------------------------------------------------
    Total revenues                                                   3,432.5      3,395.6      3,285.1      3,263.9      3,207.5
                                                                   -------------------------------------------------------------

Benefits, Losses and Expenses
  Policy benefits, claims, losses and loss adjustment expenses       2,051.2      2,004.7      1,957.0      2,010.3      2,047.0
  Policy acquisition expenses                                          452.8        411.8        457.5        455.4        475.7
  Sales practice litigation expense                                     31.0            -            -            -            -
  Loss from exiting reinsurance pools                                   25.3            -            -            -            -
  Loss from cession of disability income business                          -         53.9            -            -            -
  Restructuring costs                                                   13.0            -            -            -            -
  Other operating expenses                                             579.6        559.7        538.9        496.4        531.3
                                                                   -------------------------------------------------------------
    Total benefits, losses and expenses                              3,152.9      3,030.1      2,953.4      2,962.1      3,054.0
                                                                   -------------------------------------------------------------

  Income before federal income taxes                                   279.6        365.5        331.7        301.8        153.5
  Federal income tax expense                                            49.1         93.6         75.2         82.7         53.4
                                                                   -------------------------------------------------------------
  Income before minority interest, extraordinary item
    and cumulative effect of accounting changes                        230.5        271.9        256.5        219.1        100.1
  Minority interest                                                    (29.3)       (62.7)       (74.6)       (73.1)       (51.0)
                                                                   -------------------------------------------------------------
  Income before extraordinary item and cumulative
    effect of accounting changes                                       201.2        209.2        181.9        146.0         49.1
  Extraordinary item  demutualization expenses                             -            -            -        (12.1)        (9.2)
  Cumulative effect of accounting changes                                  -            -            -            -         (1.9)
                                                                   -------------------------------------------------------------
Net income                                                         $   201.2    $   209.2    $   181.9    $   133.9    $    38.0
                                                                   -------------------------------------------------------------
Earnings per common share (diluted) (1)                            $     3.33   $     3.82   $     3.63   $     0.82   $       -
                                                                   -------------------------------------------------------------
Dividends declared per common share (diluted)                      $     0.15   $     0.20   $     0.20   $     0.05   $       -
                                                                   -------------------------------------------------------------
Adjusted net income (2)                                            $   216.9    $   181.0    $   137.9    $   116.4    $    90.4
                                                                   -------------------------------------------------------------
Balance Sheet (at December 31)
Total assets                                                       $27,607.9    $22,549.0    $18,970.3    $17,757.7    $15,921.5
Long-term debt                                                         199.5        202.1        202.2        202.3          2.7
Total liabilities                                                   24,849.3     19,714.8     16,461.6     15,425.0     14,299.4
Minority interest                                                      300.0        452.9        784.0        758.5        629.7
Shareholders equity                                                  2,458.6      2,381.3      1,724.7      1,574.2        992.4
</TABLE> 

(1) Represents earnings per common share for the period October 1, 1995 through
December 31, 1995. Pro forma earnings per common share (unaudited) for the year
ended December 31, 1995 was $2.61. The pro forma information is based on a
weighted average of the number of shares that would have been outstanding
between January 1, 1995 and December 31, 1995 had the demutualization
transaction occurred on January 1, 1995. This information is provided for
informational purposes only and should not be construed to be indicative of the
Company's consolidated results of operations had the transaction been
consummated at the beginning of 1995 and does not represent a projection or
forecast of the Company's consolidated results of operation for any future
period.

(2) Represents net income adjusted for certain items which management believes
are not indicative of overall operating trends, including net realized
investment gains (losses), net gains and losses on disposals of businesses,
extraordinary items, the cumulative effect of accounting changes, restructuring
costs, differential earnings tax adjustments, and certain other items. While
these items may be significant components in understanding and assessing the
Company's financial performance, management believes adjusted net income
enhances an investors understanding of the Company's results of operations by
highlighting net income attributable to the normal, recurring operations of the
business. However, adjusted net income should not be construed as a substitute
for net income determined in accordance with generally accepted accounting
principles.

                                                                              25

<PAGE>

Management's Discussion and Analysis
of Financial Condition and Results of Operations

The following analysis of the consolidated results of operations and financial
condition of the Company should be read in conjunction with the Consolidated
Financial Statements and related consolidated footnotes included elsewhere
herein.

Introduction
- --------------------------------------------------------------------------------
The results of operations for Allmerica Financial Corporation and subsidiaries
("AFC" or the "Company") include the accounts of AFC, First Allmerica Financial
Life Insurance Company ("FAFLIC"), its wholly-owned life insurance subsidiary,
Allmerica Financial Life Insurance and Annuity Company ("AFLIAC"), Allmerica
Property & Casualty Companies, Inc. ("Allmerica P&C", a wholly-owned non-
insurance holding company), The Hanover Insurance Company ("Hanover", a wholly-
owned subsidiary of Allmerica P&C), Citizens Corporation ("Citizens", a wholly-
owned subsidiary of Hanover), Citizens Insurance Company of America (a wholly-
owned subsidiary of Citizens) and certain other insurance and non-insurance
subsidiaries.

  The results of operations reflect minority interest in Allmerica P&C and its
subsidiary, Hanover, of approximately 40.5% prior to the acquisition of minority
interest on July 16, 1997. The results of operations also reflect minority
interest in Citizens, prior to the acquisition of minority interest on or about
December 3, 1998, of approximately 16.8% and 17.5% in 1998 and 1997,
respectively.

Description of Operating Segments
- --------------------------------------------------------------------------------
The Company offers financial products and services in two major areas: Risk
Management and Retirement and Asset Accumulation. Within these broad areas, the
Company conducts business principally in four operating segments. These segments
are Property and Casualty; Corporate Risk Management Services; Allmerica
Financial Services; and Allmerica Asset Management.

  Effective January 1, 1998, the Company adopted Statement of Financial
Accounting Standard No. 131 "Disclosures About Segments of an Enterprise and
Related Information" ("Statement No. 131"). Consistent with the Company's
adoption of this statement, the separate financial information of each segment
was redefined consistent with the way results are regularly evaluated by the
chief operating decision maker in deciding how to allocate resources and in
assessing performance. A summary of the significant changes in reportable
segments is included below.

  The Risk Management group includes two segments: Property and Casualty and
Corporate Risk Management Services. The Property and Casualty segment includes
property and casualty insurance products, such as automobile insurance,
homeowners insurance, commercial multiple peril insurance, and workers
compensation insurance. These products are offered by Allmerica P&C through its
operating subsidiaries, Hanover and Citizens. Substantially all of the Property
and Casualty segments earnings are generated in Michigan and the Northeast
(Connecticut, Massachusetts, New York, New Jersey, New Hampshire, Rhode Island,
Vermont and Maine). Prior to 1998, certain corporate overhead expenses were
allocated to the Property and Casualty business and were reflected in the
results of this segment. In addition, results of operations from the property
and casualty holding companies and certain non-insurance subsidiaries of
Allmerica P&C were reflected in the results of this segment. These overhead
expenses and the activity from the holding companies are now reported in the
Corporate segment, as discussed below. Results from certain non-insurance
subsidiaries are no longer being reflected in the results of the Property and
Casualty segment.

  The Corporate Risk Management Services segment includes group life and health
insurance products and services which assist employers in administering employee
benefit programs and in managing the related risks. Prior to 1998, certain
corporate overhead expenses were allocated to the Corporate Risk Management
Services business and were reflected in the results of this segment. These
overhead expenses are now reported in the Corporate segment. In addition,
results from certain non-insurance subsidiaries, which were previously reported
in the Property and Casualty segment, are now being reported in the Corporate
Risk Management Services segment.

  The Retirement and Asset Accumulation group includes two segments: Allmerica
Financial Services and Allmerica Asset Management. The Allmerica Financial
Services segment includes variable annuities, variable universal life and
traditional life insurance products distributed via retail channels as well as
group retirement products, such as defined benefit and 401(k) plans and
tax-sheltered annuities distributed to institutions. Prior to 1998, certain
corporate overhead expenses were allocated to the Allmerica Financial Services
business and were reflected in the results of this segment. These overhead
expenses are now reported in the Corporate segment. Certain products (including
defined benefit and defined contribution plans, group variable universal life)
and certain other non-insurance operations (telemarketing and trust services)
previously reported in the Allmerica Financial Institutional Services segment
have been combined with the Allmerica Financial Services segment.

  Through its Allmerica Asset Management segment, the Company offers its
customers the option of investing in three types of Guaranteed Investment
Contracts (GICs); the traditional GIC, the synthetic GIC and the floating rate
GIC. This segment is also a Registered Investment Advisor providing investment
advisory services, primarily to affiliates, and to other institutions, such as
insurance companies and pension plans. Prior to 1998, certain corporate overhead
expenses were allocated to the Allmerica Asset Management business and were 
reflected in the results of this segment. These overhead

26
<PAGE>

expenses are now reported in the Corporate segment. Additionally, the GIC
products, now offered through Allmerica Asset Management, were previously
reported in the results of the Allmerica Financial Institutional Services
segment.

  In addition to the four operating segments, the Company has a Corporate
segment, which consists primarily of cash, investments, corporate debt, Series A
Capital Securities ("Capital Securities") and corporate overhead expenses.
Corporate overhead expenses reflect costs not attributable to a particular
segment, such as those generated by certain officers and directors, Corporate
Technology, Corporate Finance, Human Resources and the legal department. Through
implementation of Statement No. 131, the definition of the Corporate segment was
redefined to include all holding companies, as well as the parent company.
Corporate overhead expenses, which were previously allocated to the operating
segments, are now included in the Corporate segment.

Results of Operations
Consolidated Overview
- --------------------------------------------------------------------------------
The Company's consolidated net income decreased $8.0 million to $201.2 million
in 1998. In 1997, the Company's consolidated net income increased $27.3 million
to $209.2 million. Net income includes certain items which management believes
are not indicative of overall operating trends, such as net realized investment
gains and losses, net gains and losses on disposals of businesses, extraordinary
items, the cumulative effect of accounting changes, and certain other items.
While these items may be significant components in understanding and assessing
the Company's financial performance, management believes that the presentation
of adjusted net income enhances its understanding of the Company's results of
operations by highlighting net income attributable to the normal, recurring
operations of the business. However, adjusted net income should not be construed
as a substitute for net income determined in accordance with generally accepted
accounting principles.

  For purposes of assessing each segment's contribution to adjusted net income,
management evaluates the results of these segments on a pre-tax and minority
interest basis. The following table reflects each segment's contribution to
adjusted net income and a reconciliation to consolidated net income as adjusted
for these items.

- --------------------------------------------------------------------------------
 For the Years Ended December 31            1998          1997      1996
- --------------------------------------------------------------------------------
 (In millions)
- --------------------------------------------------------------------------------

Segment income (loss) before
 income taxes and
 minority interest:
  Risk Management
    Property and Casualty                $ 151.4       $ 172.9   $ 170.7
    Corporate Risk Management
     Services                                7.6          27.0      28.3
                                         -------------------------------
    Subtotal                               159.0         199.9     199.0
  Retirement and Asset
   Accumulation
    Allmerica Financial Services           166.7         134.6     106.8
    Allmerica Asset Management              23.7          18.4      11.5
                                         -------------------------------
    Subtotal                               190.4         153.0     118.3
  Corporate                                (50.9)        (48.0)    (58.0)
                                         -------------------------------
    Segment income before
     income taxes and
     minority interest                     298.5         304.9     259.3
                                         -------------------------------
 Federal income taxes on
  segment income                           (55.8)        (72.4)    (59.9)
 Minority interest:
    Distributions on Capital
     Securities                            (16.0)        (14.5)       --
    Equity in earnings                      (9.8)        (37.0)    (61.5)
                                         -------------------------------
Adjusted net income                        216.9         181.0     137.9
Adjustments (net of taxes,
 minority interest and
 amortization, as applicable):
  Net realized investment gains             29.9          37.5      31.0
  Sales practice litigation
    expense                                (20.2)           --        -- 
  Loss from exiting reinsurance
    pools                                  (16.4)           --        -- 
  Gain from change in mortality
    assumptions                               --          30.5        -- 
  Loss from cession of disability
    income business                           --         (35.0)       -- 
  Differential earnings tax
    adjustment                                --            --      10.2
  Contingency payment from sale
    of mutual fund processing
    business                                  --            --       3.1
  Restructuring costs                       (8.4)           --        --
  Other items                               (0.6)         (4.8)     (0.3)
                                         -------------------------------
Net income                               $ 201.2       $ 209.2   $ 181.9
                                         ===============================

                                                                              27
<PAGE>
1998 Compared to 1997

The Company's segment income before taxes and minority interest decreased $6.4
million, or 2.1%, to $298.5 million during 1998. This decrease is primarily
attributable to reduced income of $40.9 million from the Risk Management group
and increased losses of $2.9 million from the Corporate segment. These decreases
were partially offset by increased income of $37.4 million from the Retirement
and Asset Accumulation group. Property and Casualty segment income declined
$21.5 million in 1998 primarily due to increased catastrophe losses of $63.8
million and decreased net investment income of $24.4 million resulting from
lower average invested assets in the segment. These decreases were partially
offset by lower loss adjustment expenses ("LAE"), lower policy acquisition and
other operating expenses and increased fee revenue. The decrease of $19.4
million in Corporate Risk Management Services segment income was primarily due
to unfavorable loss experience in the risk-sharing and long-term disability
lines of business, as well as increased operating expenses. The increase of
$32.1 million in the Allmerica Financial Services segment was primarily
attributable to growth from new deposits and market appreciation in the variable
annuity and variable universal life assets resulting in increased fee revenue,
partially offset by an increase in related policy acquisition and other
operating expenses incurred as a result of this growth. Segment income before
taxes and minority interest increased $5.3 million in the Allmerica Asset
Management segment, primarily due to increased sales on floating rate GICs. The
operating loss in the Corporate segment increased $2.9 million, primarily due to
the absence of $9.1 million of net investment income earned on the proceeds from
the prior year's issuance of Capital Securities and to increased overhead costs.
This was partially offset by additional net investment income generated by
transfers of investments from the Property and Casualty segment.

  The effective tax rate for segment income was 18.7% in 1998 compared to 23.7%
in 1997. The decrease in the tax rate resulted from the reduction in
underwriting income from the Property and Casualty segment and a greater
proportion of pre-tax income from tax-exempt bonds in 1998.

  Net realized gains on investments, after taxes, minority interest and
amortization, were $29.9 million during 1998, primarily due to after-tax net
realized gains from sales of appreciated equity securities of $43.3 million, and
after-tax gains on real estate of $8.9 million. These were partially offset by
$20.1 million of after-tax realized losses from impairments recognized on fixed
maturities, and $12.0 million of after-tax realized losses on partnership
investments. During 1997, net realized gains on investments, after taxes,
minority interest and amortization, of $37.5 million, resulted primarily from
the sale of appreciated equity securities, due to the Company's strategy of
shifting to a higher level of debt securities, as well as sales of real estate
investment properties.

  Minority interest on segment income decreased in the current period as
compared to the prior year due primarily to the Company's merger with Allmerica
P&C on July 16, 1997. Prior to the acquisition, minority interest reflected
40.5% of the results of operations from this subsidiary. In addition, on or
about December 3, 1998, the Company acquired all of the outstanding common stock
of Citizens that it did not already own in exchange for cash of $195.9 million.
The Citizens acquisition has been recognized as a purchase. The minority
interest acquired totaled $158.5 million. A total of $40.8 million representing
the excess of the purchase price over the fair values of the net assets
acquired, net of deferred taxes, has been allocated to goodwill and is being
amortized over a 40-year period. Prior to the acquisition, minority interest
reflected 16.8% and 17.5% of the results of operations from Citizens in 1998 and
1997, respectively.

  In July 1997, a lawsuit on behalf of a putative class was instituted in
Louisiana against AFC and certain of its subsidiaries by individual plaintiffs
alleging fraud, unfair or deceptive acts, breach of contract, misrepresentation,
and related claims in the sale of life insurance policies. In October 1997, the
plaintiffs voluntarily dismissed the Louisiana suit and filed a substantially
similar action in Federal District Court in Worcester, Massachusetts. In early
November 1998, the Company and the plaintiffs entered into a settlement
agreement. The court granted preliminary approval of the settlement on December
4, 1998, and has scheduled a hearing in March 1999 to consider final approval.
Accordingly, AFC recognized a $20.2 million expense, net of taxes, during the
third quarter of 1998 related to this litigation. Although the Company believes
that this expense reflects appropriate recognition of its obligation under the
settlement, this estimate assumes the availability of insurance coverage for
certain claims, and the estimate may be revised based on the amount of
reimbursement actually tendered by AFC's insurance carriers, if any, and based
on changes in the Company's estimate of the ultimate cost of benefits to be
provided to members of the class.

  Effective July 1, 1998, the Company entered into a reinsurance agreement with
a highly rated reinsurer that cedes current and future underwriting losses,
including unfavorable development of prior year reserves, up to a $40.0 million
maximum, relating to the Company's accident and health assumed reinsurance pool
business. These pools consist primarily of the Corporate Risk Management
Services segment's assumed stop loss business, small group managed care pools,
long-term disability and long-term care pools, student accident and special risk
business. The agreement is consistent with managements decision to exit this
line of business, which the Company expects to run-off over the next three
years. As a result of this transaction, the Company recognized a $16.4 million 
loss, net of taxes, in the third quarter of 1998.

28
<PAGE>

  Effective October 1, 1997, the Company ceded substantially all of its
individual disability income line of business. The Company recognized a $35.0
million loss, net of taxes, during the first quarter of 1997 upon entering into
an agreement in principal to transfer the business. Additionally, effective
October 1, 1997, the Company revised the mortality assumptions used to determine
the amortization of policy acquisition costs and recognition of certain fees for
its universal life and variable universal life lines of business. As a result of
this change in assumptions, the Company recognized a benefit of $30.5 million,
net of taxes, during 1997.

  On October 29, 1998, the Company announced that it is restructuring its Risk
Management business. As part of this initiative, the Company, in its Corporate
Risk Management Services segment, has exited its accident and health assumed
reinsurance pool business, as well as its administrative services only business.
Additionally, it has commenced the closing of nearly half of its nationwide
Corporate Risk Management Services' sales offices, eliminated certain staff, and
discontinued certain automation initiatives. The Property and Casualty segment
is consolidating its field support activities from fourteen regional branches
into three hub locations. As a result of this restructuring initiative, the
Company recognized a loss of $8.4 million, net of taxes, in the fourth quarter
of 1998.

1997 Compared to 1996

The increase in the Companys segment income before taxes and minority interest
of $45.6 million, or 17.6%, is primarily attributable to increases of $34.7
million from the Retirement and Asset Accumulation group, $10.0 million from the
Corporate segment and $0.9 million from the Risk Management group. Allmerica
Financial Services segment income increased $27.8 million primarily due to
additional deposits and appreciation in variable products' account balances,
partially offset by lower net investment income due to a shift from general
account to separate account assets in its retirement products. The increase in
segment income of $6.9 million in Allmerica Asset Management is primarily
attributable to improved interest margins on GICs. The Corporate segment's
operating loss decreased primarily due to $9.1 million of net investment income
generated from the temporary investment of the proceeds related to the issuance
of Capital Securities. Additionally, the Property and Casualty segments
contribution increased primarily due to a $20.1 million growth in net investment
income, partially offset by a $15.8 million increase in underwriting losses and
a $3.8 million decrease in partnership income in 1997. These increases were
partially off-set by a decrease of $1.3 million in the Corporate Risk
Management Services segment.

  The effective tax rate for segment income was 23.7% in 1997 compared to 23.1%
in 1996. The increase results primarily from increased income from the life
insurance companies, partially offset by higher underwriting losses in the
Property and Casualty segment and a greater proportion of pre-tax income from
tax-exempt bonds in 1997.

  Net realized gains on investments were $37.5 million and $31.0 million, after
taxes, minority interest and amortization, in 1997 and 1996, respectively.
Through the first quarter of 1997, the Property and Casualty segment continued
its investment strategy of shifting its portfolio from equity investments to
tax-exempt and higher-yielding debt securities. This resulted in the sale of a
portion of its equity portfolio and the recognition of realized gains totaling
approximately $28.5 million on an after-tax and minority interest basis. In
addition, real estate sales generated realized gains of approximately $11.8
million, net of taxes, in the Allmerica Asset Management segment. In 1996, the
Property and Casualty segment realized gains of $17.6 million, net of taxes and
minority interest, primarily due to the aforementioned shift in investment
strategy, while the Allmerica Asset Management segment recognized gains of $10.3
million, net of taxes, due to the sale of real estate properties.

  Minority interest on segment income decreased in the current period as
compared to the prior year due primarily to the Companys merger with Allmerica
P&C on July 16, 1997. Prior to the acquisition, minority interest reflected
40.5% of the results of operations from this subsidiary. This decrease was
partially offset by distributions related to the Companys Capital Securities.

  Effective October 1, 1997, the Company ceded substantially all of its
individual disability income line of business. The Company recognized a $35.0
million loss, net of taxes, during the first quarter of 1997 upon entering into
an agreement in principal to transfer the business. Additionally, effective
October 1, 1997, the Company revised the mortality assumptions used to determine
the amortization of policy acquisition costs and recognition of certain fees for
its universal life and variable universal life lines of business. As a result of
this change in assumptions, the Company recognized a benefit of $30.5 million,
net of taxes, during 1997.

  During 1996, the Company recognized a $3.1 million contingency payment, net of
taxes, related to the 1995 sale of its mutual fund processing business.
Additionally, in 1996, the Company adjusted its 1994 federal income tax
deduction for policyholder dividends, resulting in the recognition of a $10.2 
million benefit.


                                                                              29
<PAGE>

Risk Management
- --------------------------------------------------------------------------------
Property and Casualty

The following table summarizes the results of operations for the Property and
Casualty segment:

- --------------------------------------------------------------------
 For the Years Ended December 31      1998         1997         1996
- --------------------------------------------------------------------
 (In millions)
- --------------------------------------------------------------------
Segment revenues
 Net premiums earned            $  1,966.3   $  1,953.1   $  1,898.3
 Net investment income               228.9        253.3        233.2
 Other income                          9.6          4.6         14.3
                                ------------------------------------
Total segment revenues             2,204.8      2,211.0      2,145.8
Losses and LAE (1)                 1,493.7      1,441.9      1,383.4
Policy acquisition expenses          379.7        399.9        396.6
Other operating expenses             180.0        196.3        195.1
                                ------------------------------------
Segment income                  $    151.4   $    172.9   $    170.7
                                ------------------------------------

(1) Includes policyholders dividends of $11.9 million, $9.3 million and $11.5
million in 1998, 1997 and 1996, respectively.

Income Before Taxes
- --------------------------------------------------------------------------------
1998 Compared to 1997

[BAR GRAPH APPEARS HERE]

1996     101.2
1997     102.8
1998     100.0

Statutory combined ratio
Excluding catastrophe leases

Property and Casualty's segment income before taxes and minority interest
decreased $21.5 million, or 12.4%, to $151.4 million in 1998, compared to $172.9
million in 1997. The decrease in income is primarily the result of an increase
in losses due to increased catastrophes of $63.8 million, to $90.3 million in
1998, compared to $26.5 million in 1997, partially offset by lower loss
adjustment expenses. Also contributing to the decrease in the segment,s results,
was a decrease in net investment income before taxes of $24.4 million, or 9.6%,
to $228.9 million in 1998, compared to $253.3 million in 1997. This decrease is
primarily the result of a reduction in Hanover's average invested assets and a
$7.0 million decrease in limited partnership income. These were partially offset
by lower policy acquisition and other operating expenses of $20.2 million and
$16.3 million, respectively. In addition, other income increased $5.0 million,
to $9.6 million in 1998, primarily as a result of an increase in finance charges
on installment premiums at Hanover.

1997 Compared to 1996 

Property and Casualty's segment income before taxes and minority interest
increased $2.2 million, or 1.3%, to $172.9 million in 1997, compared to $170.7
million in 1996. This increase is attributable to a $20.1 million increase in
net investment income, partially offset by a $15.8 million increase in the
underwriting loss. The growth in net investment income resulted primarily from
an increase in average invested assets and the Company's portfolio shift from
equity securities to higher-yielding debt securities, begun in 1996 and
substantially completed in the first quarter of 1997. This was partially offset
by a $3.8 million decrease in partnership income in 1997. The decline in
underwriting results is primarily attributable to a decrease in favorable
development on prior year reserves in Hanover's personal automobile, homeowners
and commercial multiple peril lines, as well as increased current year claims
severity in Hanover's personal automobile and commercial automobile lines. These
factors were partially offset by a $38.9 million decrease in catastrophe losses
at Hanover. Citizens underwriting results primarily reflect an increase in
claims activity in the commercial multiple peril and homeowners lines and an
increase in catastrophes, partially offset by favorable claims experience on
current and prior accident years in the personal automobile and workers
compensation lines. Net income during 1996 was favorably impacted by a $5.7
million arbitrated settlement from a voluntary pool at Hanover, of which $2.9
million was included in losses and LAE and $2.8 million was included in other
income.

Lines Of Business Results
- --------------------------------------------------------------------------------
Personal Lines of Business

The personal lines represented 61.9%, 61.9% and 61.2% of total net premiums
earned in 1998, 1997 and 1996, respectively.
<TABLE> 
- -----------------------------------------------------------------------------------------------------------------------------
 For the Years Ended December 31   1998      1997      1996      1998      1997      1996        1998        1997        1996
- -----------------------------------------------------------------------------------------------------------------------------
 (In millions)
- -----------------------------------------------------------------------------------------------------------------------------
                                          Hanover                       Citizens               Total Property and Casualty
- -----------------------------------------------------------------------------------------------------------------------------
<S>                             <C>       <C>       <C>       <C>       <C>       <C>       <C>         <C>         <C> 
Net premiums earned             $ 619.8   $ 625.7   $ 607.3   $ 598.1   $ 583.3   $ 554.6   $ 1,217.9   $ 1,209.0   $ 1,161.9
Losses and LAE incurred           462.5     487.4     452.0     454.8     440.7     404.1       917.3       928.1       856.1
Policy acquisition expenses       131.5     144.3     144.0     100.2     103.1     103.8       231.7       247.4       247.8
Other underwriting expenses        49.1      53.3      49.5      49.6      47.1      46.0        98.7       100.4        95.5
- -----------------------------------------------------------------------------------------------------------------------------
Underwriting (loss) profit      $ (23.3)  $ (59.3)  $ (38.2)  $  (6.5)  $  (7.6)  $   0.7   $   (29.8)  $   (66.9)  $   (37.5)
- -----------------------------------------------------------------------------------------------------------------------------
</TABLE> 


30
 
<PAGE>
1998 Compared to 1997

Revenues

Personal lines' net premiums earned increased $8.9 million, or 0.7%, to $1,217.9
million in 1998, compared to $1,209.0 million in 1997. Hanover's personal lines'
net premiums earned decreased $5.9 million, or 0.9%, to $619.8 million in 1998.
This decrease is primarily due to decreases in policies in force, since December
31, 1997, of 5.8% and 5.4%, in the personal automobile and homeowners lines',
respectively. This decline is associated with the Company's decision last year
to exit certain western and southern states. A mandated 4.0% decrease in
Massachusetts's personal automobile rates, which became effective January 1,
1998, also contributed to the decrease in net premiums earned. In 1997, Hanover
began offering a safe driver's discount on automobile insurance premiums.
Management believes that rate and discount changes may unfavorably impact
premium growth in Massachusetts. At December 31, 1998, approximately 36% of
Hanover's personal automobile business was written in Massachusetts.

  Citizen's personal lines' net premiums earned increased $14.8 million, or
2.5%, to $598.1 million in 1998. This increase is primarily attributable to rate
increases in Michigan's personal automobile and homeowners lines' and continued
expansion into Ohio and Indiana. These increases are partially offset by
decreases in policies in force in Michigan during 1998, of 3.1% and 3.6% in the
personal automobile and homeowners lines', respectively. While management has
taken steps to increase penetration in affinity groups and has initiated other
marketing programs, heightened competition may continue to result in reduced
growth in the personal lines.

Underwriting results 

The personal lines' underwriting results for 1998 improved $37.1 million, to a
loss of $29.8 million, compared to a loss of $66.9 million in 1997. Hanover's
underwriting results improved $36.0 million, to a loss of $23.3 million.
Citizen's underwriting results improved $1.1 million, to a loss of $6.5 million.

  The improvement in underwriting results is attributable to a $27.1 million
increase in favorable development on prior year reserves, primarily at Hanover,
as well as favorable current year claims activity at both Hanover and Citizens.
Both of these favorable variances are primarily a result of significant
reductions in claims settlement expenses in 1998. Partially offsetting these
benefits, are $15.9 million and $25.4 million increases at Hanover and Citizens,
respectively, in catastrophe losses, primarily in the homeowners line.

  Policy acquisition expenses in the personal lines' decreased $15.7 million,
or 6.3%, to $231.7 million, while other underwriting expenses decreased $1.7
million, or 1.7%, to $98.7 million in 1998. These decreases primarily resulted
from efficiencies gained through consolidation and re-engineering of claims and
underwriting processes at both Hanover and Citizens. Cost savings were also
achieved through reductions in employee related expenses at both Hanover and
Citizen's and decreased rent expense resulting from the consolidation of
processing centers at Citizens. 

1997 Compared to 1996 

Revenues 

Personal lines' net premiums earned increased $47.1 million, or 4.1%, to
$1,209.0 million in 1997, compared to $1,161.9 million in 1996. Hanover's
personal lines' net premiums earned increased $18.4 million, or 3.0%, to $625.7
million during 1997. This increase is primarily attributable to a 6.7% increase
in policies in force in the personal automobile line, as well as a 1.5% increase
in policies in force in the homeowners line, during 1997. These increases were
partially offset by the effect of a mandated 6.2% decrease in Massachusetts
personal automobile rates on January 1, 1997.

  Citizen's personal lines' net premiums earned increased $28.7 million, or 5.2
%, to $583.3 million in 1997. This growth is attributable to rate increases in
the personal automobile and homeowners lines' and a 2.8% increase in policies in
force in the homeowners line. The growth is partially offset by a 0.6% decrease
in policies in force in the personal automobile line due to continued strong
competition in Michigan.

Underwriting results 

The personal lines' underwriting loss in 1997 increased $29.4 million, to a loss
of $66.9 million. Hanover's underwriting results deteriorated $21.1 million to a
loss of $59.3 million, while Citizen's underwriting loss deteriorated $8.3
million to a loss of $7.6 million.

  The decline in Hanover's underwriting results is primarily attributable to an
increase in current year claims severity and a $25.0 million reduction in
favorable development on prior year reserves in the personal automobile line.
These factors were partially offset by a $25.8 million decrease in catastrophes,
primarily in the homeowners line.

  The decline in Citizen's underwriting results reflects a decrease in prior
year favorable development in the personal automobile line of $10.5 million and
an increase in catastrophe losses of $0.9 million, to $14.3 million, primarily
in the homeowners line.

  Policy acquisition expenses in the personal lines' decreased $0.4 million,
or 0.2%, to $247.4 million, while other underwriting expenses increased $4.9
million, or 5.1%, to $100.4 million in 1997. Hanover's policy acquisition
expenses increased $0.3 million, or 0.2%, to $144.3 million in 1997. This
increase resulted from increased net premiums earned, significantly offset by
decreased commission rates in the personal automobile and homeowners lines' and
lower employee related expenses. The $3.8 million increase in Hanover's other
underwriting expenses resulted from an increase in net premiums earned,
partially offset by decreased employee related expenses, as well as reductions
in contingent commissions. Policy acquisition expenses in the personal lines' at
Citizens decreased $0.7 million, or 0.7%, to $103.1 million in 1997, primarily
reflecting lower commission rates for 1997, partially offset by higher earned
premiums. Citizen's other underwriting expenses increased $1.1 million, or 2.4%,
to $47.1 million due to an increase in net premiums earned offset by reductions
in employee related expenses.


                                                                              31

<PAGE>
 
Commercial Lines of Business 

The commercial lines represented 38.1%, 38.1% and 38.8% of net premiums earned
in 1998, 1997 and 1996, respectively.
<TABLE> 
<CAPTION> 
- -----------------------------------------------------------------------------------------------------------------------------------
 For the Years Ended December 31    1998       1997       1996       1998        1997       1996       1998        1997        1996
- -----------------------------------------------------------------------------------------------------------------------------------
 (In millions)                  
- -----------------------------------------------------------------------------------------------------------------------------------
                                            Hanover                           Citizens                Total Property and Casualty
                                ---------------------------------------------------------------------------------------------------
<S>                             <C>        <C>        <C>        <C>         <C>        <C>        <C>         <C>         <C>   
Net premiums earned             $  463.9   $  472.1   $  455.5   $  284.5    $  272.0   $  280.9   $  748.4    $  744.1    $  736.4
Losses and LAE incurred (1)        342.9      309.6      319.8      233.5       204.2      207.5      576.4       513.8       527.3
Policy acquisition expenses        102.0      104.0      101.1       46.0        48.5       47.7      148.0       152.5       148.8
Other underwriting expenses         57.1       74.5       69.7       24.2        21.8       22.7       81.3        96.3        92.4
                                ---------------------------------------------------------------------------------------------------
Underwriting (loss) profit      $  (38.1)  $  (16.0)  $  (35.1)  $  (19.2)   $   (2.5)  $    3.0   $  (57.3)   $  (18.5)   $  (32.1)
                                ===================================================================================================
</TABLE> 

(1)  Includes policyholders' dividends. 

1998 Compared to 1997

Revenues

Commercial lines' net premiums earned increased $4.3 million, or 0.6%, to $748.4
million in 1998, compared to $744.1 million in 1997. Hanover's commercial lines'
net premiums earned decreased $8.2 million, or 1.7%, to $463.9 million. This
decrease is primarily attributable to the effect of the Company's decision to
exit the assumed reinsurance business, effective July 1, 1997. The assumed
reinsurance business contributed $8.6 million and $34.7 million in net premium
earned during 1998 and 1997, respectively. Also contributing to the decline in
net earned premium is the Company's decision, in 1997, to exit certain western
and southern states, as well as a twelve-month average rate decrease of 12.2% in
the workers' compensation line. These decreases are partially offset by
increases in policies in force in the workers' compensation and commercial
automobile lines of 12.3% and 11.6%, respectively, since December 31, 1997.

     Citizens' commercial lines' net premiums earned increased $12.5 million, or
4.6%, to $284.5 million in 1998, compared to $272.0 million in 1997. The
increase in net premiums earned primarily reflects growth in policies in force
of 9.1% in the commercial multiple peril line since December 31, 1997, and
twelve month average rate increases of 8.0% and 6.3% in the commercial multiple
peril and commercial automobile lines, respectively. These increases are
partially offset by a 13.1% decrease in policies in force and a twelve-month
average rate decrease of 6.6% in the workers' compensation line.
 
     Management believes competitive conditions in the workers' compensation
line may impact future growth in net premiums earned for the segment.

Underwriting results

The commercial lines' underwriting loss for 1998 increased $38.8 million, to a
loss of $57.3 million, compared to a loss of $18.5 million for 1997. Hanover's
underwriting results declined $22.1 million, to a loss of $38.1 million.
Citizens' underwriting results declined $16.7 million, to an underwriting loss
of $19.2 million.

     The decline in Hanover's underwriting results is attributable to an
increase in catastrophe losses of $10.1 million, primarily in the commercial
multiple peril line, as well as to increased current year claims frequency and
severity in the workers' compensation line and increased severity in the
commercial multiple peril line. A decrease in favorable development on prior
year reserves in the workers' compensation and commercial automobile lines of
$19.2 million and $4.4 million, respectively, also contributed to the decline in
Hanover's underwriting results. These factors are partially offset by a
significant decrease in claims settlement expenses which contributed to a $14.9
million increase in favorable development on prior year reserves in the
commercial multiple peril line.

     The decline in Citizens' underwriting results is primarily attributable to
a $12.4 million increase in catastrophe losses, primarily in the commercial
multiple peril line, and unfavorable current year claims activity in the
workers' compensation line. A decrease in favorable development on prior year
reserves in the workers' compensation and commercial multiple peril lines of
$13.8 million and $4.0 million, respectively, also contributed to this
deterioration. These adverse factors are partially offset by favorable current
year claims activity in the non-catastrophe commercial multiple peril line and
reduced claims settlement expenses during 1998.

     Policy acquisition expenses in the commercial lines decreased $4.5 million,
or 3.0%, to $148.0 million in 1998 and other underwriting expenses decreased
$15.0 million, or 15.6%, to $81.3 million. These decreases primarily resulted
from efficiencies gained through consolidation and re-engineering processes at
both Hanover and Citizens. Cost savings were also achieved through reductions in
employee related expenses at both Hanover and Citizens and decreased rent
expense resulting from the consolidation of processing centers at Citizens.

1997 Compared to 1996

Revenues 

Commercial lines' net premiums earned in 1997 increased $7.7 million, or 1.0%,
to $744.1 million in 1997, compared to $736.4 million in 1996. Hanover's
commercial lines' net premiums earned increased $16.6 million, or 3.6%, to
$472.1 million. This increase is primarily attributable to a $9.4 million

32
<PAGE>
 
increase in assumed premiums in Hanover's reinsurance division, as well as a
7.0% increase in policies in force in Hanover's commercial automobile line
during 1997. These increases were partially offset by the effect of an average
rate decrease of 12.6%, during 1997, in Hanover's workers' compensation line.

     Citizens' commercial lines' net premiums earned decreased $8.9 million, or
3.2%, to $272.0 million in 1997. This decrease primarily reflects rate
reductions in the workers' compensation line. Rates in the workers' compensation
line at Citizens were decreased 8.5%, 7.0%, 6.4% and 8.7% effective May 1, 1995,
December 1, 1995, June 1, 1996 and March 1, 1997, respectively. This decrease is
partially offset by an increase in policies in force in the commercial multiple
peril and commercial automobile lines of 16.6% and 2.7%, respectively.

Underwriting results

The commercial lines' underwriting loss decreased $13.6 million, or 42.4%, to a
loss of $18.5 million in 1997. Hanover's underwriting results improved $19.1
million, or 54.4%, to a loss of $16.0 million and Citizens' underwriting results
declined $5.5 million, to a loss of $2.5 million in 1997.

     The improvement in Hanover's underwriting results reflects an increase in
favorable development on prior accident years in the workers' compensation and
commercial automobile lines, as well as a decrease in catastrophe losses of
$13.1 million, primarily in the commercial multiple peril line. These factors
were partially offset by a decrease in favorable development on prior accident
years in the commercial multiple peril line, as well as increased current year
claim severity in the commercial automobile line.

     Citizens' underwriting results declined primarily due to an increase in
current year severity and frequency in the commercial multiple peril line, less
favorable development of prior year reserves in the commercial automobile line,
and an increase in catastrophe losses of $1.6 million. These decreases were
partially offset by a $13.9 million increase in favorable development of prior
year claims in the workers' compensation line.

     Policy acquisition expenses in the commercial lines increased $3.7 million,
or 2.5%, to $152.5 million in 1997 and other underwriting expenses increased
$3.9 million, or 4.2%, to $96.3 million. Hanover's policy acquisition expenses
increased $2.9 million, or 2.9%, to $104.0 million, primarily attributable to
growth in net premiums earned. Other underwriting expenses at Hanover increased
$4.8 million, or 6.9%, to $74.5 million, as a result of higher net premiums
earned and increased re-engineering costs associated with the underwriting and
policy processing in the commercial underwriting segment, partially offset by
decreased contingent commissions and employee related expenses. Citizens' policy
acquisition expenses increased $0.8 million, or 1.7%, to $48.5 million,
primarily as a result of higher commission rates, offset by a decrease in net
premiums earned. Other underwriting expenses decreased $0.9 million, or 4.0%, to
$21.8 million due to reductions in employee related expenses. 

Investment Results
- --------------------------------------------------------------------------------
Net investment income before taxes was $228.9 million, $253.3 million and $233.2
million in 1998, 1997 and 1996, respectively. The decrease in net investment
income in 1998, compared to 1997, primarily reflects a reduction in invested
assets as a result of a $117.1 million and a $53.9 million transfer of assets to
the Corporate Segment in April, 1998 and December, 1997, respectively. In
addition, net investment income in 1998 includes a $0.8 million loss from
partnerships, compared to $6.2 million of income from partnerships in 1997.
Average pre-tax yields on debt securities remained relatively stable at 6.7% in
1998 compared to 6.8% for 1997. Average invested assets decreased $82.4 million,
or 2.1%, to $3,943.4 million in 1998, compared to $4,025.8 million in 1997. 

     The increase in 1997 from 1996 represents an increase in average invested
assets and the Company's portfolio shift, in this segment, to higher yielding
debt securities, including longer duration and non-investment grade securities.
Average pre-tax yields on debt securities increased to 6.8% in 1997 from 6.4% in
1996. 

Reserve for Losses and Loss Adjustment Expenses 
- --------------------------------------------------------------------------------
The Property and Casualty segment maintains reserves to provide for its
estimated ultimate liability for losses and loss adjustment expenses with
respect to reported and unreported claims incurred as of the end of each
accounting period. These reserves are estimates, involving actuarial projections
at a given point in time, of what management expects the ultimate settlement and
administration of claims will cost based on facts and circumstances then known,
predictions of future events, estimates of future trends in claim severity and
judicial theories of liability and other factors. The inherent uncertainty of
estimating insurance reserves is greater for certain types of property and
casualty insurance lines, particularly workers' compensation and other liability
lines, where a longer period of time may elapse before a definitive
determination of ultimate liability may be made, and where the technological,
judicial and political climates involving these types of claims are changing.

     The Property and Casualty segment regularly updates its reserve estimates
as new information becomes available and further events occur which may impact
the resolution of unsettled claims. Changes in prior reserve estimates are
recorded in results of operations in the year such changes are determined to be
needed.


33
<PAGE>
 
     The table below provides a reconciliation of the beginning and ending
reserve for unpaid losses and LAE as follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31                1998          1997          1996
- --------------------------------------------------------------------------------
(In millions) 
- --------------------------------------------------------------------------------

Reserve for losses and LAE,
   beginning of year                     $  2,615.4    $  2,744.1    $  2,896.0
Incurred losses and LAE, net of
   reinsurance recoverable:
      Provision for insured events
         of current year                    1,609.0       1,564.1       1,513.3
      Decrease in provision for
         insured events of prior years       (127.2)       (127.9)       (141.4)
                                        ---------------------------------------
Total incurred losses and LAE               1,481.8       1,436.2       1,371.9
                                        ---------------------------------------
Payments, net of reinsurance
   recoverable:
      Losses and LAE attributable to
         insured events of current year       871.9         775.1         759.6
      Losses and LAE attributable to
         insured events of prior years        643.0         732.1         627.6
                                        ---------------------------------------
Total payments                              1,514.9       1,507.2       1,387.2
                                        ---------------------------------------
Change in reinsurance recoverable
   on unpaid losses                            15.0         (50.2)       (136.6)
Other (1)                                        --          (7.5)           -- 
                                        ---------------------------------------
Reserve for losses and LAE,
   end of year                           $  2,597.3    $  2,615.4    $  2,744.1
                                        =======================================

(1)  Includes purchase accounting adjustments.

     As part of an ongoing process, the reserves have been re-estimated for all
prior accident years and were decreased by $127.2 million, $127.9 million and
$141.4 million in 1998, 1997 and 1996, respectively.

     The decrease in favorable development on prior years' reserves of $0.7
million in 1998 results from a $20.7 million decrease in favorable development
at Citizens, significantly offset by a $20.0 million increase in favorable
development at Hanover. The decrease in favorable development on prior year
reserves at Citizens in 1998, reflects a $13.8 million decrease in favorable
development, to $21.9 million, in the workers' compensation line. In addition,
favorable development in the commercial multiple peril line decreased $4.0
million, to $0.3 million. These declines in favorable development are partially
offset by continued favorable development on prior year reserves in the personal
automobile line due to tort reform in Michigan, which became effective July 26,
1996. The new legislation requires judges rather than juries to determine if the
minimum threshold to allow pain and suffering damage settlements has been met.

     The increase in favorable development at Hanover during 1998 reflects a
$20.6 million increase in favorable development on prior year reserves, to $38.0
million, in the personal automobile line, as well as a $14.9 million increase,
to $12.1 million, in the commercial multiple peril line. These increases are
primarily attributable to claims' process improvement initiatives taken by the
Company over the past two years which are expected to reduce the ultimate costs
of settling claims. These increases are partially offset by less favorable
development in the workers' compensation line where favorable development on
prior year reserves decreased $19.2 million, to $9.6 million.

     The decrease in favorable development on prior years' reserves of $13.5
million in 1997 results primarily from a $24.6 million decrease in favorable
development at Hanover, to $58.4 million, partially offset by an $11.1 million
increase in favorable development at Citizens, to $69.5 million. The decrease in
Hanover's favorable development of $24.6 million in 1997 reflects a decrease in
favorable development of $25.0 million, to $17.4 million, in the personal
automobile line, as well as a decrease in favorable development of $8.5 million,
to unfavorable development of $2.8 million, in the commercial multiple peril
line. These decreases were partially offset by an increase in favorable
development in the workers' compensation line of $11.5 million, to $28.8
million. The increase in favorable development at Citizens in 1997 reflects
improved severity in the workers' compensation line, where favorable development
increased $13.9 million, to $35.7 million, and in the commercial multiple peril
line, where favorable development increased $7.0 million, to $4.3 million. These
increases are partially offset by less favorable development in the personal
automobile line, where favorable development decreased $10.5 million to $22.5
million in 1997.

     This favorable development reflects the Property and Casualty segment's
reserving philosophy consistently applied over these periods. Conditions and
trends that have affected development of the loss and LAE reserves in the past
may not necessarily occur in the future.

     Due to the nature of the business written by the Property and Casualty
segment, the exposure to environmental liabilities is relatively small and
therefore its reserves are relatively small compared to other types of
liabilities. Loss and LAE reserves related to environmental damage and toxic
tort liability, included in the reserve for losses and LAE, were $49.9 million,
$53.1 million and $50.8 million, net of reinsurance of $14.2 million, $15.7
million and $20.2 million in 1998, 1997 and 1996, respectively. The Company does
not specifically underwrite policies that include this coverage, but as case law
expands policy provisions and insurers' liability beyond the intended coverage,
the Company may be required to defend such claims. The Company estimated its
ultimate liability for these claims based upon currently known facts, reasonable
assumptions where the facts are not known, current law and methodologies
currently available. Although these claims are not material, their existence
gives rise to uncertainty and is discussed because of the possibility, however
remote, that they may become material. The Company believes that,


34
<PAGE>
 
notwithstanding the evolution of case law expanding liability in environmental
claims, recorded reserves related to these claims are adequate. In addition, the
Company is not aware of any litigation or pending claims that may result in
additional material liabilities in excess of recorded reserves. The
environmental liability could be revised in the near term if the estimates used
in determining the liability are revised. 

     Inflation generally increases the cost of losses covered by insurance
contracts. The effect of inflation on the Company varies by product. Property
and casualty insurance premiums are established before the amount of losses and
LAE, and the extent to which inflation may affect such expenses, are known.
Consequently, the Company attempts, in establishing rates, to anticipate the
potential impact of inflation in the projection of ultimate costs. The impact of
inflation has been relatively insignificant in recent years. However, inflation
could contribute to increased losses and LAE in the future. 

     The Company regularly reviews its reserving techniques, its overall
reserving position and its reinsurance. Based on (i) review of historical data,
legislative enactments, judicial decisions, legal developments in impositions of
damages, changes in political attitudes and trends in general economic
conditions, (ii) review of per claim information, (iii) historical loss
experience of the Company and the industry, (iv) the relatively short-term
nature of most policies and (v) internal estimates of required reserves,
management believes that adequate provision has been made for loss reserves.
However, establishment of appropriate reserves is an inherently uncertain
process and there can be no certainty that current established reserves will
prove adequate in light of subsequent actual experience. A significant change to
the estimated reserves could have a material impact on the results of
operations. 

Corporate Risk Management Services 

The following table summarizes the results of operations for the Corporate Risk
Management Services segment.
- ------------------------------------------------------------------------
For the Years Ended December 31              1998       1997       1996
- ------------------------------------------------------------------------
(In millions) 
- ------------------------------------------------------------------------

Premiums and premium equivalents
    Premiums                           $    336.0   $  333.0   $  302.9
    Premium equivalents                     684.0      603.6      581.4
- ------------------------------------------------------------------------
Total premiums and
  premium equivalents                  $  1,020.0   $  936.6   $  884.3
- ------------------------------------------------------------------------
Segment revenues
    Premiums                           $    336.0   $  333.0   $  302.9
    Net investment income                    20.7       23.1       22.1
    Other income                             57.4       49.5       45.7
- ------------------------------------------------------------------------
Total segment revenues                      414.1      405.6      370.7
Policy benefits, claims and losses          248.9      238.9      211.3
Policy acquisition expenses                   3.2        3.3        3.1
Other operating expenses                    154.4      136.4      128.0
- ------------------------------------------------------------------------
Segment income                         $      7.6   $   27.0   $   28.3
- ------------------------------------------------------------------------

1998 Compared to 1997

Segment income before taxes decreased $19.4 million, or 71.9%, to $7.6 million
in 1998. This decrease was primarily due to unfavorable loss experience in the
risk-sharing and long-term disability lines of approximately $14.0 million, and
to increased operating expenses of $18.0 million, primarily from higher claims
processing and customer service costs. These decreases were partially offset by
an $8.0 million increase in administrative service fees, and to favorable loss
experience in the life and fully insured dental product lines of $5.1 million.
In addition, segment results reflect the Company's agreement with a highly rated
reinsurer to cede the underwriting losses of the accident and health assumed
reinsurance pool business, effective July 1, 1998. After consideration of this
transaction, segment income before taxes improved $1.5 million in the accident
and health assumed reinsurance pool business, primarily attributable to lower
underwriting losses recorded during the third and fourth quarters of 1998. This
reinsurance agreement is consistent with the Company's restructuring initiative
in its Corporate Risk Management Services segment, whereby it announced its exit
from the accident and health assumed reinsurance pool business. 

     Premiums increased $3.0 million, or 0.9%, to $336.0 million, primarily due
to growth in the risk sharing product line of $8.5 million, accident and health
assumed reinsurance pool business of $8.0 million, and the group life product
line of $3.5 million. These increases were partially offset by decreases in
fully insured medical and dental product lines of $16.1 million, which primarily
reflects the cancellation of several large unprofitable accounts. 

     Other income increased $7.9 million, or 16.0%, to $57.4 million in 1998,
due to an increase in administrative service fees. In 1998, the Company decided
to exit its administrative service only business as part of its restructuring
plan. Other income includes $5.5 million and $6.0 million related to this
business in 1998 and 1997, respectively.

     Policy benefits, claims and losses increased $10.0 million, or 4.2%, to
$248.9 million in 1998. This increase is primarily attributable to increases of
$19.3 million in the risk sharing lines of business due to growth and
unfavorable loss experience. In addition, increases of $4.1 million in the
accident and health assumed reinsurance pool business resulted from growth, and
$3.3 million in the long-term disability insurance product line resulted from
unfavorable loss experience. The results of the accident and health assumed
reinsurance pool business reflect the effects of the aforementioned reinsurance
transaction in the third quarter of 1998, which decreased losses during the
third and fourth quarters of 1998. These increases were also partially offset by
reduced losses in the fully insured medical and dental product lines totaling
$16.4 million, primarily due to decreased revenue in both products and


                                                                              35
<PAGE>
 
improved loss experience in dental. Additionally, policy benefits, claims and
losses in the group life product line decreased primarily due to favorable loss
experience, partially offset by growth.

     Operating expenses increased $18.0 million, or 13.2%, to $154.4 million in
1998, primarily due to increased claims processing, customer service, and
technology expenses, as well as growth related increases in commissions, expense
allowances, and premium taxes.

1997 Compared to 1996

Segment income before taxes decreased $1.3 million, or 4.6%, to $27.0 million in
1997. This decrease was primarily due to unfavorable mortality in the group life
product line of $8.4 million, partially offset by a reduction in employee and
administrative costs of $4.8 million, a $1.0 million contribution from the
assumption of a block of affinity group life and health business in January
1997, and improved experience in the long-term disability, stop loss and risk
sharing product lines.

     Premiums increased $30.1 million, or 9.9%, to $333.0 million in 1997,
primarily due to increases in reinsurance, fully insured group dental and stop
loss product lines totaling $30.2 million, including $18.9 million resulting
from the aforementioned assumption of a block of affinity group life and health
business. These increases were partially offset by decreases in the risk sharing
product line of $2.6 million. The decline in risk sharing premiums primarily
reflects the Company's emphasis on stop loss coverage and administrative
services arrangements.

     Other income increased $3.8 million, or 8.3%, to $49.5 million in 1997, due
to growth in administrative service fees.

     Policy benefits, claims and losses increased $27.6 million, or 13.1%, to
$238.9 million in 1997. This increase is primarily due to growth in reinsurance
products, including the aforementioned assumption of a block of affinity group
life and health business, which contributed $12.0 million in policy benefits
during the year. Additionally, group life benefits increased $8.2 million due to
unfavorable mortality experience in 1997. Fully insured group dental increased
by $7.3 million due to growth in the product line. These increases were
partially offset by decreased benefits in the fully insured medical product line
and improved experience in the long-term disability, stop loss and risk sharing
product lines.

     Other operating expenses increased $8.4 million, or 6.6%, to $136.4 million
in 1997, primarily due to increases of $6.2 million in premium taxes and
commissions resulting from the growth in premiums and administrative service
fees. In addition, 1997 expenses included $5.9 million related to the
aforementioned affinity group life and health business. These items were
partially offset by decreases in employee and administrative costs of $4.8
million.

Retirement and Asset Accumulation
======================================================================

Allmerica Financial Services 

The following table summarizes the results of operations, including the Closed
Block, for the Allmerica Financial Services segment.

- ----------------------------------------------------------------------
For the Years Ended December 31            1998       1997       1996
- ----------------------------------------------------------------------
(In millions)
- ----------------------------------------------------------------------
Segment revenues
        Premiums                       $   58.1   $   83.0   $   96.8
        Fees                              296.6      241.5      197.1
        Net investment income             306.4      335.0      363.8
        Other income                       62.9       54.4       42.3
                                       ------------------------------
Total segment revenues                    724.0      713.9      700.0
Policy benefits, claims and losses        314.3      356.6      374.3
Policy acquisition expenses                62.5       61.0       64.0
Other operating expenses                  180.5      161.7      154.9
                                       ------------------------------
Segment income                         $  166.7   $  134.6   $  106.8
                                       ==============================

1998 Compared to 1997

Segment income before taxes increased $32.1 million, or 23.8%, to $166.7 million
in 1998. This increase is primarily attributable to higher asset-based fee
income driven by growth and market appreciation in the variable annuity and
variable universal life product lines, partially offset by an increase in policy
acquisition and other operating expenses incurred as a result of this growth.
Additionally, in 1997, the Company revised the mortality assumptions used to
determine the amortization of policy acquisition costs and recognition of
certain fees for this segment's universal life and variable universal life lines
of business, which resulted in decreased policy acquisition costs in 1998 of
approximately $8.4 million in these product lines. In addition, as a result of a
January 1, 1998 agreement with a highly rated reinsurer to reinsure the
mortality risk on the universal life and variable universal life lines of
business, policy benefits, claims and losses decreased approximately $3.1
million. The terms and provisions of the reinsurance contract are consistent
with the aforementioned change in mortality assumptions. These increases were
partially offset by lower net investment income which included losses incurred
on hedge fund partnership investments during 1998.

     Premiums decreased $24.9 million, or 30.0%, to $58.1 million in 1998. This
decrease is due primarily to the cession, in 1997, of substantially all of the
Company's individual disability income line of business, which contributed
premiums of $0.6 million in 1998 compared to $22.8 million during 1997. The
remaining decrease in premiums is a result of the Company's continued shift in
focus from traditional life insurance products to variable life insurance and
annuity products.

     The increase in fee revenue of $55.1 million, or 22.8%, to $296.6 million
in 1998, is due to additional deposits and


36
<PAGE>
 
appreciation on variable products' account balances. Fees from individual
annuities increased $47.1 million, or 52.4%, to $137.0 million in 1998.
Distribution arrangements with several third party mutual fund advisors continue
to contribute to the increase in annuity sales in 1998. Fees from individual
variable universal life policies increased $10.8 million, or 20.0%, to $64.7
million in 1998. These increases were partially offset by a continued decline in
fees from non-variable universal life of $4.9 million. The Company expects fees
from this product to continue decreasing as policies in force and related
contract values decline.

     Net investment income decreased $28.6 million, or 8.5%, to $306.4 million
in 1998, primarily due to a reduction in average fixed maturities invested
resulting from the aforementioned cession of the Company's individual disability
income line of business, asset transfers to the separate accounts in the annuity
and group retirement product lines and from losses incurred on hedge fund
partnership investments in the current year.

     Other income increased $8.5 million, or 15.6%, to $62.9 million in 1998,
primarily due to increased investment management fee income resulting from
growth in variable product assets under management.

     Policy benefits, claims and losses decreased $42.3 million, or 11.9%, to
$314.3 million in 1998. This decrease is primarily due to the aforementioned
cession of substantially all of the individual disability income line of
business, which incurred policy benefits of $3.4 million in 1998, compared to
$32.3 million in 1997. Also contributing to the overall decrease was a reduction
in interest credited on group retirement products of $3.8 million due to the
aforementioned shift to the separate accounts and to $3.1 million of improved
mortality experience in the universal life and variable universal life lines of
business.

     Policy acquisition expenses increased $1.5 million, or 2.5%, to $62.5
million in 1998. This increase is primarily due to growth in the individual
variable annuity lines, partially offset by a reduction in amortization in the
individual universal life and variable universal life lines of the business
resulting from the aforementioned change in the Company's mortality assumptions
in 1997.

     Other operating expenses increased $18.8 million, or 11.6%, to $180.5
million in 1998. This increase was primarily attributable to continued growth in
the variable product lines, to increased technology costs, and to increased
interest expense related to commercial paper used to manage short-term cash
flows. These increases were partially offset by reductions in employee related
costs resulting from the restructuring of the group retirement business during
the fourth quarter of 1997.

1997 Compared to 1996 

Segment income before taxes increased $27.8 million, or 26.0%, to $134.6 million
in 1997. This increase is primarily attributable to growth in variable product
lines, partially offset by lower net investment income due to a reduction in
average fixed maturities invested.

     The decrease in premiums of $13.8 million, or 14.3%, to $83.0 million in
1997 is primarily due to the aforementioned cession of the Company's individual
disability income line of business, which contributed premiums of $22.8 million
in 1997 compared to $32.9 million in 1996. The remaining decrease reflects the
Company's continued shift in focus from traditional life insurance products to
variable life insurance and annuity products.

     The increase in fee revenue of $44.4 million, or 22.5%, to $241.5 million
in 1997 is due to additional deposits and appreciation in variable products'
account balances. Fees from variable annuities increased $32.9 million, or
57.7%, to $89.9 million in 1997. New distribution arrangements with several
third party mutual fund advisors contributed to the increase in annuity sales in
1997. Fees from variable universal life policies increased $10.2 million, or
23.6%, to $53.5 million in 1997.

     Net investment income decreased $28.8 million, or 7.9%, to $335.0 million
in 1997. This decrease is primarily due to a reduction in average invested
assets, as a result of the aforementioned cession of the individual disability
income line of business, transfers of assets to the separate accounts and
cancellations of defined benefit plans.

     Other income increased $12.1 million, or 28.6%, to $54.4 million in 1997.
This increase was primarily attributable to increased investment management fee
income resulting from growth in assets under management.

     Policy benefits, claims and losses decreased $17.7 million, or 4.7%, to
$356.6 million in 1997. This decrease reflects the aforementioned cession of the
Company's individual disability income line of business, cancellations of
defined benefit plans and asset transfers to the separate accounts.

     The increase in other operating expenses of $6.8 million, or 4.4%, to
$161.7 million in 1997 was primarily attributable to increased premium taxes and
administrative expenses related to the significant growth in the variable
product lines during 1997, partially offset by reductions in employee related
costs.

Interest Margins 

The results of the Allmerica Financial Services segment depend, in part, on the
maintenance of profitable margins between investment results from investment
assets supporting universal life and general account annuity products and the
interest credited on those products.


                                                                              37
<PAGE>
 
     The following table sets forth interest earned, interest credited and the
related interest margin.
- -----------------------------------------------------------------------
For the Years Ended December 31              1998       1997       1996
- -----------------------------------------------------------------------
(In millions)
- -----------------------------------------------------------------------
Net investment income                    $  129.8   $  141.2   $  145.9

Less: Interest credited                      93.5       99.2      101.3
- -----------------------------------------------------------------------
Interest margins (1)                     $   36.3   $   42.0   $   44.6
- -----------------------------------------------------------------------
                                         
(1)Interest margins represent the difference between income earned on investment
assets and interest credited to customers' universal life and general account
annuity policies. Earnings on surplus assets are excluded from net investment
income in the calculation of the above interest margins.


     Interest margins decreased in 1998 due to the introduction of a new annuity
program which provides, for a limited time, enhanced crediting rates on deposits
made into the Company's general account. Interest margins decreased slightly in
1997, as compared to 1996, due to a decline in investment income and related
policies in force in the universal life and general account annuity product
lines.

Allmerica Asset Management

The following table summarizes the results of operations for the Allmerica Asset
Management segment.

- --------------------------------------------------------------------------------
For the Years Ended December 31                   1998        1997         1996
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
Interest margins on GICs
    Net investment income                     $  111.3     $  82.3     $  101.5
    Interest credited                             89.3        64.2         89.2
                                              ---------------------------------
Net interest margin                               22.0        18.1         12.3
Fees and other income:                                                         
    External                                       4.0         2.2          1.8
    Internal                                       6.4         6.6          7.2
Other operating expenses                           8.7         8.5          9.8
                                              ---------------------------------
Segment income                                $   23.7     $  18.4     $   11.5
                                              ---------------------------------
                                                   
1998 Compared to 1997

Segment income before taxes increased $5.3 million, or 28.8%, to $23.7 million
in 1998, primarily due to an increase in GIC interest margins of $3.9 million
and additional asset management fees of $1.6 million. Interest margins on new
floating rate GICs increased $9.8 million in 1998, to $10.2 million, as compared
to $0.4 million in 1997. This increase more than offset a decrease in the
traditional GIC interest margins of $5.9 million, from $17.7 million in 1997,
which resulted from the continued run-off of the traditional GIC product.
Included in the traditional GIC interest margin in 1998 is the receipt of $2.6
million from a mortgage loan equity participation payment, while 1997 reflects
approximately $1.5 million of one-time benefits. Additionally, fee revenue
increased $1.6 million in 1998 due to growth in assets under management. 

1997 Compared to 1996

Segment income before taxes increased $6.9 million, or 60.0%, to $18.4 million
in 1997, primarily due to an increase in GIC interest margins of $5.8 million,
and a reduction in employee related costs of $0.8 million. Net investment income
related to GICs and interest credited to GIC contractholders declined as a
result of declining traditional GIC deposits. During 1997, the interest margin
on GICs increased due to a reallocation of general account assets to this line,
and to the combination of slightly higher investment yields and lower average
crediting rates on remaining contracts. Effective January 1, 1997, capital and
investment assets were reallocated between defined benefit plan, defined
contribution plan and GIC product lines. This reallocation resulted in an
increase in GIC capital and investment assets of approximately $61.0 million.
Had this reallocation occurred in 1996, interest earned in the GIC product line
for the year ended December 31, 1996, would have been $103.3 million.

Corporate 

The following table summarizes the results of operations for
the Corporate segment for the periods indicated. 
- -----------------------------------------------------------------------
For the Years Ended December 31        1998         1997         1996
- -----------------------------------------------------------------------
(In millions) 
- -----------------------------------------------------------------------
Segment revenues

  Investment and other income       $  12.9      $  16.1      $   6.9

Interest expense                       16.0         18.1         16.6

Other operating expenses               47.8         46.0         48.3
- -----------------------------------------------------------------------
Segment loss                        $ (50.9)     $ (48.0)     $ (58.0)
- -----------------------------------------------------------------------

1998 Compared to 1997

[BAR CHART APPEARS HERE]

Segment loss before taxes and minority interest increased $2.9 million, or 6.0%,
to $50.9 million in 1998, primarily due to lower investment and other income and
higher corporate overhead costs, partially offset by reduced interest and other
corporate expenses.

     Investment and other income decreased $3.2 million in 1998 primarily from
the absence of $9.1 million of short-term income generated by the temporary
investment of the net proceeds from the issuance of Capital Securities in 1997.
This was partially offset by additional income due to higher average invested
assets resulting from transfers of $117.1 million and $53.9 million from the
Property and Casualty segment in April 1998 and December 1997, respectively.

     Interest expense for both periods relates principally to the interest paid
on the Senior Debentures of the Company. In addition, interest expense in 1998
includes $0.7 million related to


38
<PAGE>
 
the Company's short term revolving credit loan which commenced on December 4,
1998 to affect the acquisition of Citizens' minority interest, while interest
expense in 1997 includes $2.8 million of Allmerica P&C merger-related interest
expense. 

     Other operating expenses increased $1.8 million, or 3.9%, to $47.8 million
in 1998. This expense category consists primarily of corporate overhead
expenses, which reflect costs not attributable to a particular segment, such as
those generated by certain officers and directors, Corporate Technology,
Corporate Finance, Human Resources and the legal department. The increase in
other operating expenses is primarily due to $5.8 million of higher corporate
overhead costs, partially offset by a reduction in other corporate expenses.

1997 Compared to 1996 

Segment loss before taxes and minority interest decreased $10.0 million, or
17.2%, to $48.0 million in 1997, primarily due to increased investment and other
income resulting from the investment of the net proceeds from the February 3,
1997 issuance of Capital Securities. These proceeds were invested in the short-
term investment portfolio, and were used to finance the July 16, 1997 merger
with Allmerica P&C. 

     Interest expense for both periods relates principally to the interest paid
on the Senior Debentures of the Company. Interest expense in 1997 also reflects
a $2.8 million expense related to the Company's short-term revolving credit loan
which commenced August 15, 1997 and was repaid and matured on December 15, 1997.

     Other operating expenses decreased $2.3 million, or 4.8%, to $46.0 million
in 1997, primarily due to a decrease in corporate overhead costs of $4.6
million.

Investment Portfolio 

The Company had investment assets diversified across several asset classes, as
follows: 
- --------------------------------------------------------------------------------
December 31                           1998 (1)                   1997 (1) 
- --------------------------------------------------------------------------------
(Dollars in millions)
- --------------------------------------------------------------------------------
                                         % of Total                  % of Total
                               Carrying    Carrying        Carrying    Carrying
                                  Value       Value           Value       Value
Fixed maturities (2)        $   8,195.0        79.0%     $  7,726.6        79.8%
Equity securities (2)             397.1         3.8           479.0         4.9
Mortgages                         698.3         6.7           679.5         7.0
Policy loans                      365.2         3.5           360.7         3.7
Real estate                        20.4         0.2            50.3         0.5
Cash and cash
   equivalents                    559.7         5.4           240.1         2.5
Other invested assets             142.7         1.4           148.3         1.6
                            ----------------------------------------------------
Total                       $  10,378.4       100.0%     $  9,684.5       100.0%
                            ----------------------------------------------------

(1) Includes Closed Block invested assets with a carrying value of $770.5
million and $768.7 million at December 31, 1998 and 1997, respectively. 

(2) The Company carries the fixed maturities and equity securities in its
investment portfolio at market value.

     Total investment assets increased $693.9 million, or 7.2%, to $10.4 billion
during 1998. This increase is primarily attributable to an increase in fixed
maturities due to sales of floating rate GICs, and an increase in cash and cash
equivalents due to a new annuity program initiated by the Allmerica Financial
Services segment in 1998. This program provides, for a limited time, enhanced
crediting rates for funds temporarily deposited into the Company's general
account. Under this program, the funds are then transferred ratably, over a
period of time, into the Company's separate account investments. Due to the
limited holding period of these funds in the general account, the Company
invests the related deposits in cash equivalents. Fixed maturities increased
$468.4 million, or 6.1%, due primarily to an increase in funds available for
investment generated from net GIC deposits of $794.2 million, partially offset
by decreased investments due to a shift from general to separate account assets.
In addition, proceeds from the sale of equity securities in the Property and
Casualty segment were subsequently reinvested in tax-exempt fixed maturities
during 1998. Equity securities decreased $81.9 million, or 17.1%, to $397.1
million, as a result of the shift in the Property and Casualty segment's
portfolio holdings from equity securities to fixed maturity investments.
Mortgage loans increased $18.8 million, or 2.8%, to $698.3 million, due
primarily to new loan originations. The real estate portfolio decreased $29.9
million, or 59.4%, to $20.4 million during 1998, due to continued sales of
investment properties. The Company intends to sell its remaining holdings in
this portfolio.

[PIE CHART APPEARS HERE]

Bond portfolio credit quality

     The Company's fixed maturity portfolio is comprised of primarily investment
grade corporate securities, tax-exempt issues of state and local governments,
U.S. government and agency securities and other issues. Based on ratings by the
National Association of Insurance Commissioners, investment grade securities
comprised 84.7% and 82.5% of the Company's total fixed maturity portfolio at
December 31, 1998 and 1997, respectively. The average yield on debt securities
was 7.3% and 7.6% for 1998 and 1997, respectively. Although management expects
that new funds will be invested primarily in investment grade fixed maturities,
the Company may invest a portion of new funds in below investment grade fixed
maturities or equity interests.


                                                                              39
<PAGE>
 
     The following table illustrates asset valuation allowances and additions to
or deductions from such allowances for the periods indicated.
- --------------------------------------------------------------------------------
For the Years Ended December 31
- --------------------------------------------------------------------------------
(Dollars in millions)
- --------------------------------------------------------------------------------
                                                        Real    
1997                               Mortgages          Estate          Total

Beginning balance                  $    19.6       $    14.9      $    34.5
        Provisions                       2.5             6.0            8.5
        Write-offs (1)                  (1.4)          (20.9)         (22.3)
                                   ---------------------------------------- 
        Ending balance             $    20.7       $      --      $    20.7
Valuation allowance as a
percentage of carrying value
before reserves                          3.0%             --            3.0%
1998
        Provisions                      (6.8)             --           (6.8)
        Write-offs (1)                  (2.4)             --           (2.4)
                                   ---------------------------------------- 
        Ending balance             $    11.5       $      --      $    11.5
Valuation allowance as a
percentage of carrying value
before reserves                          1.6%             --            1.6%

(1) Write-offs reflect asset sales, foreclosures, and forgiveness of debt upon
restructuring and reserve releases due to permanent impairments.

The write-offs of real estate reserves during 1997 reflects the permanent write
down of all real estate assets to the estimated fair value less costs of
disposal. During 1997, the Company adopted a definitive plan to sell its real
estate holdings.

Market Risk and Risk Management Policies 

Interest Rate Sensitivity

The operations of the Company are subject to risk resulting from interest rate
fluctuations to the extent that there is a difference between the amount of the
Company's interest-earning assets and the amount of interest-bearing liabilities
that are paid, withdrawn, mature or re-price in specified periods. The principal
objective of the Company's asset/liability management activities is to provide
maximum levels of net investment income while maintaining acceptable levels of
interest rate and liquidity risk and facilitating the funding needs of the
Company. The Company has developed an asset/liability management approach
tailored to specific insurance or investment product objectives. The investment
assets of the Company are managed in over 20 portfolio segments consistent with
specific products or groups of products having similar liability
characteristics. As part of this approach, management develops investment
guidelines for each portfolio consistent with the return objectives, risk
tolerance, liquidity, time horizon, tax and regulatory requirements of the
related product or business segment. Management has a general policy of
diversifying investments both within and across all portfolios. The Company
monitors the credit quality of its investments and its exposure to individual
markets, borrowers, industries, sectors, and in the case of mortgages and real
estate, property types and geographic locations. In addition, the Company
carries long and short-term debt, as well as mandatorily redeemable preferred
securities of a subsidiary trust holding solely junior subordinated debentures
of the Company.

     The Company uses derivative financial instruments, primarily interest rate
swaps, with indices that correlate to on-balance sheet instruments to modify its
indicated net interest sensitivity to levels deemed to be appropriate.
Specifically, for floating rate GIC liabilities that are matched with fixed rate
securities, the Company manages the interest rate risk by hedging with interest
rate swap contracts designed to pay fixed and receive floating interest.
Additionally, the Company uses exchange traded financial futures contracts to
hedge against interest rate risk on anticipated GIC sales.

     The following table provides information about the Company's financial
instruments used for purposes other than trading that are sensitive to changes
in interest rates. The table presents principal cash flows and related
weighted-average interest rates by expected maturities. Expected maturities may
differ from contractual maturities because borrowers may have the right to call
or prepay obligations with or without call or prepayment penalties, or the
Company may have the right to put or sell the obligations back to the issuers.
Mortgage backed and asset backed securities are included in the category
representing their expected maturity. Available-for-sale securities include both
U.S. and foreign-denominated bonds, but exclude interest rate swap contracts and
foreign currency swap contracts, which are disclosed in separate tables.
Foreign-denominated bonds are also shown separately in the table of financial
instruments subject to foreign currency risk. For liabilities that have no
contractual maturity, the table presents principal cash flows and related
weighted-average interest rates based on the Company's historical experience,
management's judgment, and statistical analysis, as applicable, concerning their
most likely withdrawal behaviors. Additionally, the Company has assumed its
available for sale securities are similar enough to aggregate those securities
for presentation purposes. Specifically, variable rate available for sale
securities and mortgage loans comprise an immaterial portion of the portfolio
and do not have a significant impact on weighted average interest rates.
Therefore, the variable rate investments are not presented separately; instead
they are included in the table at their current interest rate.


40
<PAGE>
 
<TABLE> 
<CAPTION> 
- -----------------------------------------------------------------------------------------------------------------------------------
                                                                                                                               Fair
                                                                                                                              Value
(Dollars in millions)                       1999       2000       2001       2002       2003   Thereafter        Total     12/31/98
- -----------------------------------------------------------------------------------------------------------------------------------
- -----------------------------------------------------------------------------------------------------------------------------------
Rate Sensitive Assets:          
<S>                                      <C>        <C>        <C>        <C>        <C>       <C>           <C>          <C>   
 Available for sale securities           $ 527.4    $ 558.8    $ 574.8    $ 783.8    $ 811.7    $ 4,466.9    $ 7,723.4    $ 8,223.5
   Average interest rate                    8.22%      8.00%      7.71%      7.38%      6.90%        7.17%        7.33%
 Mortgage loans                          $  91.9    $ 143.8    $  64.8    $  33.5    $  44.5    $   331.3    $   709.8    $   729.5
   Average interest rate                    8.31%      9.24%      7.89%      8.30%      7.42%        7.79%        8.16%
 Policy loans                            $    --    $    --    $    --    $    --    $    --    $   365.2    $   365.2    $   365.2
   Average interest rate                      --         --         --         --         --         6.73%        6.73%

Rate Sensitive Liabilities:
 Fixed interest rate GICs                $ 337.1    $  83.7    $  25.8    $  32.3    $    --    $      --    $   478.9    $   489.3
   Average interest rate                    6.51%      7.28%      6.87%      7.22%        --           --         6.71%
 Variable interest rate GICs             $ 151.0    $  57.2    $    --    $ 301.6    $ 803.1    $      --    $ 1,312.9 $    1,341.5
   Average interest rate                    5.14%      5.32%        --       5.31%      5.41%          --         5.35%
 Supplemental contracts without
         life contingencies              $  16.0    $   4.1    $   3.7    $   3.3    $   2.9    $     7.3    $    37.3    $    37.3
   Average interest rate                    4.25%      4.56%      4.57%      4.58%      4.60%        4.61%        4.44%
 Other individual contract deposit funds $  16.1    $  12.7    $   9.7    $   7.2    $   4.8    $    11.1    $    61.6    $    61.1
   Average interest rate                    4.08%      4.06%      4.04%      4.02%      4.00%        3.80%        4.01%
 Other group contract deposit funds      $ 243.8    $ 274.0    $  77.3    $  43.0    $  28.2    $    34.1    $   700.4    $   704.0
   Average interest rate                    6.23%      5.96%      5.77%      5.66%      5.18%        5.93%        5.97%
 Individual fixed annuity contracts      $ 108.7    $ 107.6    $ 103.6    $  97.3    $  90.9    $   602.5    $ 1,110.6    $ 1,073.6
   Average interest rate                    4.49%      4.44%      4.40%      4.27%      4.20%        3.50%       3.90%
 Long term debt                          $    --    $    --    $    --    $    --    $    --    $   199.5    $   199.5    $   213.4
   Average interest rate                      --         --         --         --         --         7.63%        7.63%
 Mandatorily redeemable preferred
  securities of a subsidiary trust
  holding solely junior subordinated
  debentures of the Company              $    --    $    --    $    --    $    --    $    --    $   300.0    $   300.0    $   334.7
   Average interest rate                      --         --         --         --         --         8.21%        8.21%
</TABLE> 

The following table provides information about the Company's derivative
financial instruments used for purposes other than trading that are sensitive to
changes in interest rates. The table presents notional amounts and, as
applicable, weighted-average interest rates by contractual maturity date.
Notional amounts are used to calculate the contractual payments to be exchanged
under the contracts. Weighted-average variable rates are indicated by the
applicable floating rate index.


                                                                              41
<PAGE>
 
<TABLE> 
<CAPTION> 
- --------------------------------------------------------------------------------------------------------------------------------
(Dollars in millions)                                1999              2000             2001              2002             2003 
- --------------------------------------------------------------------------------------------------------------------------------
Rate Sensitive Derivative Financial Instruments:
<S>                                             <C>             <C>                <C>             <C>              <C> 
Pay fixed/receive 3 month LIBOR swaps           $      --       $      44.0        $      --       $     102.5      $     273.0 
  Average pay rate                                     --             6.16%               --             6.23%
  Average receive rate                                 --       3 Mo. LIBOR               --       3 Mo. LIBOR      3 Mo. LIBOR 
Pay fixed/receive 1 month LIBOR swaps           $      --       $        --        $      --       $      44.0      $     337.5 
  Average pay rate                                     --                --               --             6.22%            5.75%
  Average receive rate                                 --                --               --       1 Mo. LIBOR      1 Mo. LIBOR 
Pay fixed/receive Fed Funds rate swaps          $      --       $        --        $      --       $      88.0      $     200.0 
  Average pay rate                                     --                --               --             5.81%            5.80%
  Average receive rate                                 --                --               --         FED Funds        FED Funds 
Futures Contracts (long)                        $    86.5       $        --        $      --     $          --      $        -- 
  Number of Contracts                             758,000                --               --                --               -- 
  (5 Year T Notes)
  Weighted average opening price                  114.098                --               --                --               -- 

<CAPTION> 
- ------------------------------------------------------------------------------------------------
                                                                                            Fair
                                                                                           Value
(Dollars in millions)                            Thereafter            Total            12/31/98
- ------------------------------------------------------------------------------------------------
Rate Sensitive Derivative Financial Instruments:
<S>                                             <C>              <C>                <C>  
Pay fixed/receive 3 month LIBOR swaps           $      23.6      $     443.1        $     (13.6)
  Average pay rate                                     5.71%           7.34%              5.96%
  Average receive rate                          3 Mo. LIBOR      3 Mo. LIBOR        
Pay fixed/receive 1 month LIBOR swaps           $        --      $     381.5        $      (6.1)
  Average pay rate                                       --            5.80%                   
  Average receive rate                                   --      1 Mo. LIBOR 
Pay fixed/receive Fed Funds rate swaps          $        --      $     288.0        $      (8.6)
  Average pay rate                                       --            5.80%                   
  Average receive rate                                   --          FED Funds 
Futures Contracts (long)                        $        --      $      86.5        $      85.9 
  Number of Contracts                                    --          758,000                    
  (5 Year T Notes)                                                                              
  Weighted average opening price                         --          114.098                    
</TABLE> 

Foreign Currency Sensitivity

A portion of the Company's investments consists of fixed 
interest securities denominated in foreign currencies. The Company's operating
results are exposed to changes in exchange rates between the U.S. dollar and the
Swiss Franc, Canadian Dollar, Japanese Yen, British Pound, and Finnish Markkas.
From time to time, the Company may also have exposure to other foreign
currencies. To mitigate the short-term effect of changes in currency exchange
rates, the Company regularly hedges by entering into foreign exchange swap
contracts to hedge all of its net foreign currency exposure. 

     The following tables provide information about the Company's derivative
financial instruments and other financial instruments, used for purposes other
than trading, by functional currency and presents fair value information in U.S.
dollar equivalents. The table summarizes information on instruments that are
sensitive to foreign currency exchange rates, including fixed interest
securities denominated in foreign currencies, and foreign currency forward
exchange agreements. For foreign currency denominated securities with
contractual maturities, the table presents principal cash flows, related
weighted-average interest rates by contractual maturities, and applicable
current forward foreign currency exchange rates. For foreign currency forward
exchange agreements, the table presents the notional amounts and
weighted-average exchange rates by expected (contractual) maturity dates. These
notional amounts are used to calculate the contractual payments to be exchanged
under the contracts. 


42
<PAGE>
 
<TABLE> 
<CAPTION> 
- -------------------------------------------------------------------------------------------------------------------------------

(Currencies in millions)                                                1999      2000       2001     2002     2003  Thereafter    
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                                                     <C>       <C>        <C>      <C>      <C>   <C>  
Fixed Interest Securities Denominated in Foreign Currencies:
 Fixed interest rate securities denominated 
  in Swiss Francs                                                           --      10.0       --       --       --          --    
   Current forward foreign exchange rate                                    --    0.7077       --       --       --          --    
 Fixed interest rate securities denominated                                                                                        
  in Canadian Dollars                                                     20.0        --       --       --       --          --    
   Current forward foreign exchange rate                                0.6535        --       --       --       --          --    
 Fixed interest rate securities denominated                                                                                        
  in Japanese Yen                                                           --     620.0       --       --       --          --    
   Current forward foreign exchange rate                                    --    0.0088       --       --       --          --    
 Fixed interest rate securities denominated                                                                                        
  in British Pounds                                                         --        --       --       --       --         9.5    
   Current forward foreign exchange rate                                    --        --       --       --       --      1.6595    
 Fixed interest rate securities denominated                                                                                        
  in Finnish Markkas                                                      47.3        --       --       --       --          --    
   Current forward foreign exchange rate                                0.1962        --       --       --       --          --    
                                                                                                                                   
Currency Swap Agreements Related to Fixed Interest Securities:                                                                     
 Pay Swiss Francs                                                                                                                  
    Notional amount in foreign currency                                     --      10.0       --       --       --          --    
    Average contract rate                                                   --     0.664       --       --       --          --    
    Current forward foreign exchange rate                                   --    0.7077       --       --       --          --    
 Pay Canadian Dollars                                                                                                              
    Notional amount in foreign currency                                   20.0        --       --       --       --          --    
    Average contract rate                                                0.750        --       --       --       --          --    
    Current forward foreign exchange rate                                0.653        --       --       --       --          --    
 Pay Japanese Yen                                                                                                                  
    Notional amount in foreign currency                                     --     620.0       --       --       --          --    
    Average contract rate                                                   --    0.0081       --       --       --          --    
    Current forward foreign exchange rate                                   --    0.0088       --       --       --          --    
 Pay British Pounds                                                                                                                
    Notional amount in foreign currency                                     --        --       --       --       --         9.5    
    Average contract rate                                                   --        --       --       --       --       1.980    
    Current forward foreign exchange rate                                   --        --       --       --       --      1.6595    
 Pay Finnish Markkas                                                                                                               
    Notional amount in foreign currency                                   47.3        --       --       --       --          --    
    Average contract rate                                                0.211        --       --       --       --          --    
    Current forward foreign exchange rate                               0.1962        --       --       --       --          --    

<CAPTION> 
- ----------------------------------------------------------------------------------------- 
                                                                               Fair Value
           (Currencies in millions)                                      Total   12/31/98          
- ----------------------------------------------------------------------------------------- 
<S>                                                                     <C>      <C> 
Fixed Interest Securities Denominated in Foreign Currencies:  
 Fixed interest rate securities denominated                   
  in Swiss Francs                                                         10.0    $   7.0                                       
   Current forward foreign exchange rate                                0.7077            
 Fixed interest rate securities denominated                                               
  in Canadian Dollars                                                     20.0    $  15.3 
   Current forward foreign exchange rate                                0.6535            
 Fixed interest rate securities denominated                                               
  in Japanese Yen                                                        620.0    $   5.5 
   Current forward foreign exchange rate                                0.0088            
 Fixed interest rate securities denominated                                               
  in British Pounds                                                        9.5    $  25.0 
   Current forward foreign exchange rate                                1.6595            
 Fixed interest rate securities denominated                                               
  in Finnish Markkas                                                      47.3    $  10.1 
   Current forward foreign exchange rate                                0.1962            
                                                                                          
Currency Swap Agreements Related to Fixed Interest Securities:                            
 Pay Swiss Francs                                                                         
    Notional amount in foreign currency                                   10.0    $  (0.9)
    Average contract rate                                                0.664            
    Current forward foreign exchange rate                               0.7077            
 Pay Canadian Dollars                                                                     
    Notional amount in foreign currency                                   20.0    $   1.9 
    Average contract rate                                                0.750            
    Current forward foreign exchange rate                               0.6535            
 Pay Japanese Yen                                                                         
    Notional amount in foreign currency                                  620.0    $  (0.1)
    Average contract rate                                               0.0081            
    Current forward foreign exchange rate                               0.0088            
 Pay British Pounds                                                                       
    Notional amount in foreign currency                                    9.5    $  (2.3)
    Average contract rate                                                1.980            
    Current forward foreign exchange rate                               1.6595            
 Pay Finnish Markkas                                                                      
    Notional amount in foreign currency                                   47.3    $   1.2 
    Average contract rate                                                0.211            
    Current forward foreign exchange rate                               0.1962            
</TABLE> 


                                                                              43

<PAGE>
 
Income Taxes

AFC and its domestic subsidiaries (including certain non-insurance operations)
file a consolidated United States federal income tax return. Entities included
within the consolidated group are segregated into either a life insurance or a
non-life insurance company subgroup. The consolidation of these subgroups is
subject to certain statutory restrictions on the percentage of eligible non-life
tax losses that can be applied to offset life company taxable income. Prior to
the July 16, 1997 merger, Allmerica P&C and its subsidiaries filed a separate
United States federal income tax return. 

     FAFLIC, as a mutual insurance company until October 1995, was required to
adjust its deduction for policyholder dividends by the differential earnings
amount under Section 809 of the Internal Revenue Code. This amount was computed,
for each tax year, by multiplying the average equity base of the FAFLIC/AFLIAC
consolidated group, as determined for tax purposes, by the estimate of an excess
of an imputed earnings rate over the average mutual life insurance companies'
earnings rate. The differential earnings amount for each tax year was
subsequently recomputed when actual earnings rates were published by the
Internal Revenue Service ("IRS"). As a stock company, FAFLIC is no longer
required to reduce its policyholder dividend deduction by the differential
earnings amount. The differential earnings amount in 1996 related to an
adjustment for the 1994 tax year based on the actual average mutual life
insurance companies' earnings rate issued by the IRS in 1996.

     The provision for federal income taxes before minority interest was $49.1
million during 1998 compared to $93.6 million during 1997. These provisions
resulted in consolidated effective federal tax rates of 17.6% and 25.6%,
respectively. The effective tax rates for FAFLIC and AFLIAC and their
non-insurance subsidiaries were 27.7% and 37.4% during 1998 and 1997,
respectively. The decrease in the rate for AFLIAC and FAFLIC and its
non-insurance subsidiaries resulted primarily from an increase in available tax
credits, as well as the reduction, in 1998, of any net increase in reserves for
prior year tax liabilities. The effective tax rates for Allmerica P&C and its
subsidiaries were 10.7% and 16.5% during 1998 and 1997, respectively. The
decrease in the rate for Allmerica P&C and its subsidiaries reflects higher
underwriting losses and a greater proportion of pre-tax income from tax-exempt
bonds in 1998.

     Provision for federal income taxes before minority interest was $93.6
million during 1997 compared to $75.2 million during 1996. These provisions
resulted in consolidated effective federal tax rates of 25.6% and 22.7%,
respectively. The effective tax rates for FAFLIC and AFLIAC and their non-
insurance subsidiaries were 37.4% and 28.9% during 1997 and 1996, respectively.
The increase in the rate for FAFLIC in 1997 resulted primarily from the absence,
in 1997, of a $10.2 million differential earnings benefit recognized in 1996,
and from an increase in reserves for prior year tax liabilities. The effective
tax rates for Allmerica P&C and its subsidiaries were 16.5% and 18.4% during
1997 and 1996, respectively. The decrease in the rate for Allmerica P&C and its
subsidiaries reflects a higher underwriting loss and greater proportion of pre-
tax income from tax-exempt bonds in 1997.

Liquidity and Capital Resources 

Liquidity describes the ability of a company to generate sufficient cash flows
to meet the cash requirements of business operations. As a holding company,
AFC's primary source of cash is dividends from its insurance subsidiaries.
However, dividend payments to AFC by its insurance subsidiaries are subject to
limitations imposed by state regulators, such as the requirement that cash
dividends be paid out of unreserved and unrestricted earned surplus and
restrictions on the payment of "extraordinary" dividends, as defined.

     Sources of cash for the Company's insurance subsidiaries are from premiums
and fees collected, investment income and maturing investments. Primary cash
outflows are paid benefits, claims, losses and loss adjustment expenses, policy
acquisition expenses, other underwriting expenses and investment purchases. Cash
outflows related to benefits, claims, losses and loss adjustment expenses can be
variable because of uncertainties surrounding settlement dates for liabilities
for unpaid losses and because of the potential for large losses either
individually or in the aggregate. The Company periodically adjusts its
investment policy to respond to changes in short-term and long-term cash
requirements.

     Net cash provided by operating activities was $37.9 million in 1998 and
$156.0 million in 1996, compared to net cash used in operating activities of
$173.2 million in 1997. The increase in 1998 resulted primarily from the absence
of a $207.0 million payment made during 1997 for the cession of the disability
income line of business, partially offset by a 1998 payment of $30.3 million
related to exiting reinsurance pools. Also, cash was used in 1998 operations to
fund increased commissions and other deferred expenses related to continued
growth in the variable annuity product lines of the Allmerica Financial Services
segment, and to pay the federal taxes resulting from audits of prior return
years. The decrease from 1996 to 1997 was primarily attributable to the
aforementioned $207.0 million payment during 1997, a significant acceleration of
claims payments in the Property and Casualty segment and increased commissions
and other deferred expenses related to growth in the annuity and variable life
product lines.

     Net cash used in investing activities was $617.1 million in 1998, while net
cash provided by investing activities was $120.5 million and $424.6 million in
1997 and 1996, respectively. The change in 1998 primarily reflects the absence
of proceeds from sales of fixed maturities in 1997 used to fund the
aforementioned cession of the disability income line of business, the purchase
of the minority interest of Citizens during 1998 for $195.9 million, and greater
net purchases of fixed maturities resulting from an increase in funds available
from floating rate GIC deposits. These were partially offset by increased net
sales of equity securities in 1998. In 1997, $425.6 million was used to purchase
the minority interest of Allmerica P&C. The decrease from 1996 to 1997 primarily
reflects the aforementioned purchase of the minority interest of Allmerica P&C
and fewer sales of investments used to finance net GIC withdrawals. The decrease
was partially offset by a


44
<PAGE>
 
decreased amount of funds being reinvested in fixed maturity investments. The
proceeds from the sale of fixed maturities were instead used to finance the
cession of the disability income line of business, $140.0 million of the
aforementioned purchase price of the acquisition of minority interest of
Allmerica P&C, and the acceleration of claims payments in the Property and
Casualty segment.

     Net cash provided by financing activities was $898.7 million and $90.3
million in 1998 and 1997, while net cash used by financing activities was $685.1
million in 1996. In 1998, cash provided by financing activities was positively
impacted by net GIC deposits of $794.2 million compared to net GIC withdrawals
of $189.6 million in 1997. In addition, short term borrowings increased to
$188.3 million primarily related to the Citizens merger in 1998. These increases
were partially offset by the 1997 receipt of net proceeds of $296.3 million from
the issuance of capital securities and $82.7 million of treasury stock purchases
in 1998.

     During 1998, FAFLIC's Board of Directors declared and paid a common stock
dividend to AFC of $50.0 million. In addition, assets of $117.1 million and
$53.9 million were transferred from the Property and Casualty segment to the
Corporate segment in April 1998 and December 1997, respectively.

     AFC has sufficient funds at the holding company or available through
dividends from FAFLIC and Allmerica P&C to meet its obligations to pay interest
on the Senior Debentures, Capital Securities and dividends, when and if declared
by the Board of Directors, on the common stock. Whether the Company will pay
dividends in the future depends upon the costs of administering a dividend
program as compared to the benefits conferred, and upon the earnings and
financial condition of AFC.

     Based on current trends, the Company expects to continue to generate
sufficient positive operating cash to meet all short-term and long-term cash
requirements. The Company maintains a high degree of liquidity within the
investment portfolio in fixed maturity investments, common stock and short-term
investments.

     Effective May 29, 1998, AFC entered into a credit agreement which replaces
lines of credit previously held by FAFLIC and Allmerica P&C, provides for a
$150.0 million credit facility, which expires on May 28, 1999. Borrowings under
this agreement are unsecured and incur interest at a rate per annum equal to, at
the Company's option, a designated base rate or the eurodollar rate plus
applicable margin. These lines of credit generally had terms of less than one
year, and required the Company to pay annual commitment fees limited to 0.06% of
the available credit. In addition, effective December 4, 1998, AFC entered into
a second credit agreement that provided for a $150.0 million credit facility.
All available borrowings were outstanding under this line at December 31, 1998.
These borrowings were repaid, and the related credit agreement matured, on
February 5, 1999. Additionally, the Company had commercial paper borrowings and
repurchase agreements outstanding at December 31, 1998 of $41.3 million and
$30.0 million, respectively.

Contingencies

     In July 1997, a lawsuit on behalf of a putative class was instituted in
Louisiana against AFC and certain of its subsidiaries by individual plaintiffs
alleging fraud, unfair or deceptive acts, breach of contract, misrepresentation,
and related claims in the sale of life insurance policies. In October 1997, the
plaintiffs voluntarily dismissed the Louisiana suit and filed a substantially
similar action in Federal District Court in Worcester, Massachusetts. In early
November 1998, the Company and the plaintiffs entered into a settlement
agreement. The court granted preliminary approval of the settlement on December
4, 1998, and has scheduled a hearing in March 1999 to consider final approval.
Accordingly, AFC recognized a $20.2 million expense, net of taxes, during the
third quarter of 1998 related to this litigation. Although the Company believes
that this expense reflects appropriate recognition of its obligation under the
settlement, this estimate assumes the availability of insurance coverage for
certain claims, and the estimate may be revised based on the amount of
reimbursement actually tendered by AFC's insurance carriers, if any, and based
on changes in the Company's estimate of the ultimate cost of the benefits to be
provided to members of the class.

Recent Developments 

In December 1997, the AICPA issued Statement of Position 97-3, "Accounting by
Insurance and Other Enterprises for Insurance-Related Assessments" ("SoP No.
97-3"). SoP No. 97-3 provides guidance on when a liability should be recognized
for guaranty fund and other assessments and how to measure the liability. This
statement allows for the discounting of the liability if the amount and timing
of the cash payments are fixed and determinable. In addition, it provides
criteria for when an asset may be recognized for a portion or all of the
assessment liability or paid assessment that can be recovered through premium
tax offsets or policy surcharges. This statement is effective for fiscal years
beginning after December 15, 1998. The Company believes that the adoption of
this statement will not have a material effect on the results of operations or
financial position.

     In June 1998, the Financial Accounting Standards Board ("FASB") issued
Statement of Financial Accounting Standards No. 133, "Accounting for Derivative
Instruments and Hedging Activities" ("Statement No. 133"), which establishes
accounting and reporting standards for derivative instruments. Statement No. 133
requires that an entity recognize all derivatives as either assets or
liabilities at fair value in the statement of financial position, and
establishes special accounting for the following three types of hedges: fair
value hedges, cash flow hedges, and hedges of foreign currency exposures of net
investments in foreign operations. This statement is effective for fiscal years
beginning after June 15, 1999. The Company is currently assessing the impact of
the adoption of Statement No. 133. 

     On October 27, 1998, the Board of Directors of AFC authorized the
repurchase of up to $200.0 million of its issued common stock. As of December
31, 1998, AFC had repurchased 


                                                                              45
<PAGE>
 
1.5 million shares of its common stock for an aggregate cost of approximately
$82.7 million. Through February 26, 1999, an additional 1.6 million shares have
been repurchased.

     On October 29, 1998, the Company announced that it is restructuring its
Risk Management business. As part of this initiative, the Company, in its
Corporate Risk Management Services segment, has exited its accident and health
assumed reinsurance pool business, as well as its administrative services only
business. Additionally, it has commenced the closing of nearly half of its
nationwide Corporate Risk Management Services' sales offices, eliminated certain
staff, and discontinued certain automation initiatives. The Property and
Casualty segment is consolidating its field support activities from fourteen
regional branches into three hub locations. As a result of this restructuring
initiative, the Company recognized a pre-tax loss of $13.0 million, in the
fourth quarter of 1998.

     On February 5, 1999, the Company announced it sustained pre-tax catastrophe
losses estimated at $44.5 million in January 1999, as a result of winter snow
storms and adverse weather that struck the Midwest, Northeast and the South.

Year 2000 

The Year 2000 issue is the result of computer programs being written using two
digits rather than four to define the applicable year. Any of the Company's
computer programs that have date-sensitive software may recognize a date using
"00" as the year 1900 rather than the year 2000. This could result in a system
failure or miscalculations causing disruptions of operations, including, among
other things, a temporary inability to process transactions, send invoices or
engage in similar normal business activities.

     Based on a third party assessment, the Company determined that significant
portions of its software required modification or replacement to enable its
computer systems to properly process dates beyond December 31, 1999. The Company
is presently completing the process of modifying or replacing existing software
and believes that this action will resolve the Year 2000 issue. However, if such
modifications and conversions are not made, or are not completed timely, or
should there be serious unanticipated interruptions from unknown sources, the
Year 2000 issue could have a material adverse impact on the operations of the
Company. Specifically, the Company could experience, among other things, an
interruption in its ability to collect and process premiums, process claim
payments, safeguard and manage its invested assets, accurately maintain
policyholder information, accurately maintain accounting records, and perform
customer service. Any of these specific events, depending on duration, could
have a material adverse impact on the results of operations and the financial
position of the Company. 

     The Company has initiated formal communications with all of its suppliers
to determine the extent to which the Company is vulnerable to those third
parties' failure to remediate their own Year 2000 issue. The Company's total
Year 2000 project cost and estimates to complete the project include the
estimated costs and time associated with the Company's involvement on a third
party's Year 2000 program, and are based on presently available information.
However, there can be no guarantee that the systems of other companies on which
the Company's systems rely will be timely converted, or that a failure to
convert by another company, or a conversion that is incompatible with the
Company's systems, would not have material adverse effect on the Company. The
Company does not believe that it has material exposure to contingencies related
to the Year 2000 issue for the products it has sold. Although the Company does
not believe that there is a material contingency associated with the Year 2000
issue, there can be no assurance that exposure for material contingencies will
not arise.

     The cost of the Year 2000 project will be expensed as incurred and is being
funded primarily through a reallocation of resources from discretionary projects
and a reduction in systems maintenance and support costs. Therefore, the Year
2000 project is not expected to result in any significant incremental technology
cost and is not expected to have a material effect on the results of operations.
The Company has incurred and expensed approximately $54 million related to the
assessment, plan development and substantial completion of the Year 2000
project, through December 31, 1998. The total remaining cost of the project is
estimated between $20 - 30 million.

     Approximately 10% of the Company's Year 2000 resources to be utilized in
1999 have been allocated to the Company's remediation plan, which has three
mission critical elements: internal systems, desktop systems, and external
partners.

Internal Systems 

Over 98% of the Company's internal systems have been corrected, tested for year
2000 dates, and returned to production. The remaining systems, which include
relatively small systems waiting for vendor upgrade or scheduled for elimination
or replacement, are targeted to be complete by June 30, 1999.

Desktop Systems 

The Company has verified that all desktop computers are capable of correctly
processing year 2000 dates. Additionally, over 98% of the third party software
installed on the Company's desktop machines has been confirmed capable of
processing year 2000 dates properly. The remaining desktop systems are expected
to be upgraded, eliminated, or replaced by June 30, 1999.


46
<PAGE>
 
External Partners 

The Company has verified that 50% of its electronic interfaces will process year
2000 dates correctly. Eighty percent of the Property and Casualty agents have
confirmed that they are capable of properly processing year 2000 dates. Sixty
percent of the Company's non-electronic partners have responded that they are
capable of properly processing year 2000 dates. Most external partners have
informed the Company that they expect to be compliant. The Company hopes for
full compliance of external partners by July 1, 1999.

     In partnership with an outside consulting firm, the Company has completed
an enterprise-wide year 2000 business risk identification and assessment. The
Continuity of Operations Plan (COOP) requirements have been identified for all
business units of the Company and applicable plans are currently being
developed. These plans will contain immediate steps needed to keep business
functions operating while unforeseen Year 2000 issues are being addressed. It
outlines responses to situations that may affect critical business functions and
also provides triage guidance, a documented order of actions to respond to
problems. During the triage process, business priorities are established and
"Critical Points of Failure" are identified as having a significant impact on
the business. The Company's contingency plans are designed to keep business unit
operations functioning in the event of a failure or delay due to Year 2000
record format and date calculation changes. All plans, including individual
plans by business segment, are scheduled to be completed by September 30, 1999.
Contingency planning will utilize approximately 15% of the Company's Year 2000
resources in 1999.

     The remaining 75% of the Company's Year 2000 resources will be utilized to
address on-going compliance issues. These include periodic reviews of
applications, installation and testing of new hardware and software packages,
testing new software maintenance and testing internally developed software.

     The costs of the project and the date on which the Company plans to
complete the Year 2000 modifications are based on management's best estimates,
which were derived utilizing numerous assumptions of future events including the
continued availability of certain resources, third party responsiveness and
modification plans and other factors. However, there can be no guarantee that
these estimates will be achieved and actual results could differ materially from
those plans. Specific factors that might cause such material differences
include, but are not limited to, the availability and cost of personnel trained
in this area, the ability to locate and correct all relevant computer codes, the
Year 2000 readiness of suppliers and business partners, and similar
uncertainties.

Forward-Looking Statements 

The Company wishes to caution readers that the following important factors,
among others, in some cases have affected and in the future could affect, the
Company's actual results and could cause the Company's actual results for 1998
and beyond to differ materially from those expressed in any forward-looking
statements made by, or on behalf of, the Company. When used in the MD&A
discussion, the words "believes," "anticipated," "expects" and similar
expressions are intended to identify forward-looking statements. See "Important
Factors Regarding Forward-Looking Statements" incorporated herein by reference
and filed as Exhibit 99-2 to the Company's Annual Report on Form 10-K for the
period ended December 31, 1998.

     Factors that may cause actual results to differ materially from those
contemplated or projected, forecast, estimated or budgeted in such forward
looking statements include among others, the following possibilities: (i)
adverse catastrophe experience and severe weather; (ii) adverse loss development
for events the Company insured in prior years or adverse trends in mortality and
morbidity; (iii) heightened competition, including the intensification of price
competition, the entry of new competitors, and the introduction of new products
by new and existing competitors; (iv) adverse state and federal legislation or
regulation, including decreases in rates, limitations on premium levels,
increases in minimum capital and reserve requirements, benefit mandates,
limitations on the ability to manage care and utilization, and tax treatment of
insurance and annuity products; (v) changes in interest rates causing a
reduction of investment income or in the market value of interest rate sensitive
investments; (vi) failure to obtain new customers, retain existing customers or
reductions in policies in force by existing customers; (vii) higher service,
administrative, or general expense due to the need for additional advertising,
marketing, administrative or management information systems expenditures; (viii)
loss or retirement of key executives; (ix) increases in medical costs, including
increases in utilization, costs of medical services, pharmaceuticals, durable
medical equipment and other covered items; (x) termination of provider contracts
or renegotiations at less cost-effective rates or terms of payment; (xi) changes
in the Company's liquidity due to changes in asset and liability matching; (xii)
restrictions on insurance underwriting, based on genetic testing and other
criteria; (xiii) adverse changes in the ratings obtained from independent rating
agencies, such as Moody's, Standard and Poor's, A.M. Best, and Duff & Phelps;
(xiv) lower appreciation on and decline in value of managed investments,
resulting in reduced variable products' assets and related fees; (xv) possible
claims and liabilities relating to sales practices for insurance products; (xvi)
uncertainty related to the Year 2000 issue; (xvii) failure of a reinsurer of the
Company's policies to pay its liabilities under reinsurance contracts; (xviii)
earlier than expected withdrawals from the Company's general account annuities,
GICs, and other insurance products; and (xix) changes in the mix of assets
comprising the Company's investment portfolio and the fluctuation of the market
value of such assets.


                                                                              47
<PAGE>
 
Report of Independent Accountants

PRICEWATERHOUSECOOPERS

To the Board of Directors and Shareholders of Allmerica Financial Corporation

In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of income, comprehensive income, shareholders' equity,
and cash flows present fairly, in all material respects, the financial position
of Allmerica Financial Corporation and its subsidiaries (the "Company") at
December 31, 1998 and 1997, and the results of their operations and their cash
flows for each of the three years in the period ended December 31, 1998, in
conformity with generally accepted accounting principles. These financial
statements are the responsibility of the Company's management; our
responsibility is to express an opinion on these financial statements based on
our audits. We conducted our audits of these statements in accordance with
generally accepted auditing standards which require that we plan and perform the
audit to obtain reasonable assurance about whether the financial statements are
free of material misstatement. An audit includes examining, on a test basis,
evidence supporting the amounts and disclosures in the financial statements,
assessing the accounting principles used and significant estimates made by
management, and evaluating the overall financial statement presentation. We
believe that our audits provide reasonable basis for the opinion expressed
above.

/s/ PRICEWATERHOUSECOOPERS LLP

Boston, Massachusetts
February 2, 1999


Management Report on Responsibility for Financial Reporting
 
The management of Allmerica Financial Corporation has the responsibility for
preparing the accompanying consolidated financial statements and for their
integrity and objectivity. The statements were prepared in conformity with
generally accepted accounting principles and include amounts based on
management's informed estimates and judgments. We believe that these statements
present fairly the Company's financial position and results of operations and
that the other information contained in the annual report is accurate and
consistent with the financial statements.

     Allmerica Financial Corporation's Board of Directors annually appoints
independent accountants to perform an audit of its consolidated financial
statements. The financial statements have been audited by PricewaterhouseCoopers
LLP, independent accountants, in accordance with generally accepted auditing
standards. Their audit included consideration of the Company's system of
internal control in order to determine the audit procedures required to express
their opinion on the consolidated financial statements. Management of Allmerica
Financial Corporation has established and maintains a system of internal control
that provides reasonable assurance that assets are safeguarded and that
transactions are properly authorized and recorded. The system of internal
control provides for appropriate division of responsibility and is documented by
written policies and procedures that are communicated to employees with
significant roles in the financial reporting process and updated as necessary.
Management continually monitors the system of internal control for compliance.
Allmerica Financial Corporation and its subsidiaries maintain a strong internal
audit program that independently assesses the effectiveness of the internal
controls and recommends possible improvements thereto. Management recognizes the
inherent limitations in all internal control systems and believes that our
system of internal control provides an appropriate balance between the costs and
benefits desired. Management believes that the Company's system of internal
control provides reasonable assurance that errors or irregularities that would
be material to the financial statements are prevented or detected in the normal
course of business.

     The Audit Committee of the Board of Directors, composed solely of outside
directors, oversees management's discharge of its financial reporting
responsibilities. The committee meets periodically with management, our internal
auditors and our independent accountants, PricewaterhouseCoopers LLP. Both our
internal auditors and PricewaterhouseCoopers LLP have direct access to the Audit
Committee.

     Management recognizes its responsibility for fostering a strong ethical
climate. This responsibility is reflected in the Company's policies which
address, among other things, potential conflicts of interest; compliance with
all domestic and foreign laws including those relating to financial disclosure
and the confidentiality of proprietary information. Allmerica Financial
Corporation maintains a systematic program to assess compliance with these
policies.

/s/ John F. O'Brien                          /s/ Edward J. Parry, III

John F. O'Brien                              Edward J. Parry, III
President and Chief                          Vice President,
Executive Officer                            Chief Financial Officer,
                                             Treasurer and Principal 
                                             Accounting Officer

48
<PAGE>
 
Consolidated 
Statements of Income

<TABLE>
<CAPTION>
- -------------------------------------------------------------------------------------------------------------------------------
For the Years Ended December 31                                                      1998               1997               1996
- -------------------------------------------------------------------------------------------------------------------------------
(In millions, except per share data)  
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                                                           <C>                <C>                <C>        
Revenues
        Premiums                                                              $   2,305.0        $   2,311.1        $   2,236.3
        Universal life and investment product policy fees                           296.6              237.3              197.2
        Net investment income                                                       624.2              653.4              672.6
        Net realized investment gains                                                60.9               76.2               65.9
        Other income                                                                145.8              117.6              113.1
                                                                              -------------------------------------------------
                        Total revenues                                            3,432.5            3,395.6            3,285.1
                                                                              -------------------------------------------------

Benefits, Losses and Expenses
        Policy benefits, claims, losses and loss adjustment expenses              2,051.2            2,004.7            1,957.0
        Policy acquisition expenses                                                 452.8              411.8              457.5
        Sales practice litigation                                                    31.0               --                 --
        Loss from exiting reinsurance pools                                          25.3               --                 --
        Loss from cession of disability income business                              --                 53.9               --
        Restructuring costs                                                          13.0               --                 --
        Other operating expenses                                                    579.6              559.7              538.9
                                                                              -------------------------------------------------
                        Total benefits, losses and expenses                       3,152.9            3,030.1            2,953.4
                                                                              -------------------------------------------------
Income before federal income taxes                                                  279.6              365.5              331.7
                                                                              -------------------------------------------------
Federal income tax expense (benefit)
        Current                                                                      65.5               79.7               90.9
        Deferred                                                                    (16.4)              13.9              (15.7)
                                                                              -------------------------------------------------
                        Total federal income tax expense                             49.1               93.6               75.2
                                                                              -------------------------------------------------
Income before minority interest                                                     230.5              271.9              256.5
Minority interest:
        Distributions on mandatorily redeemable preferred
                securities of a subsidiary trust holding
                solely junior subordinated debentures of
                the Company                                                         (16.0)             (14.5)              --
        Equity in earnings                                                          (13.3)             (48.2)             (74.6)
                                                                              -------------------------------------------------
Total minority interest                                                             (29.3)             (62.7)             (74.6)
                                                                              -------------------------------------------------
Net income                                                                    $     201.2        $     209.2        $     181.9
                                                                              =================================================
Earnings per common share:
Basic:
        Net income per share                                                  $      3.36        $      3.83        $      3.63
        Weighted average shares outstanding                                          59.9               54.7               50.1
Diluted:
        Net income per share                                                  $      3.33        $      3.82        $      3.63
        Weighted average shares outstanding                                          60.3               54.8               50.1
                                                                              =================================================
</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements.

                                                                              49
<PAGE>
 
Consolidated Balance Sheets 

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------
December 31                                                                                                    1998             1997
- ------------------------------------------------------------------------------------------------------------------------------------
(In millions, except per share data)
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                     <C>              <C>   
Assets
        Investments:
                Fixed maturities-at fair value (amortized cost of $7,618.2 and $7,052.9)                $   7,780.8      $   7,313.7
                Equity securities-at fair value (cost of $253.1 and $341.1)                                   397.1            479.0
                Mortgage loans                                                                                562.3            567.5
                Real estate                                                                                    20.4             50.3
                Policy loans                                                                                  154.3            141.9
                Other long-term investments                                                                   142.7            148.3
                                                                                                        ----------------------------
                        Total investments                                                                   9,057.6          8,700.7
                                                                                                        ----------------------------
        Cash and cash equivalents                                                                             550.3            215.1
        Accrued investment income                                                                             142.3            142.3
        Deferred policy acquisition costs                                                                   1,161.2            965.5
        Reinsurance receivable on unpaid losses, benefits and unearned premiums                             1,136.0          1,040.3
        Deferred federal income taxes                                                                          19.8               --
        Premiums, accounts and notes receivable                                                               510.5            554.4
        Other assets                                                                                          529.4            368.6
        Closed Block assets                                                                                   803.1            806.7
        Separate account assets                                                                            13,697.7          9,755.4
                                                                                                        ----------------------------
                        Total assets                                                                    $  27,607.9      $  22,549.0
                                                                                                        ============================
Liabilities
        Policy liabilities and accruals:
                Future policy benefits                                                                  $   2,802.2      $   2,598.6
                Outstanding claims, losses and loss adjustment expenses                                     2,816.3          2,825.1
                Unearned premiums                                                                             843.2            846.8
                Contractholder deposit funds and other policy liabilities                                   2,637.0          1,852.7
                                                                                                        ----------------------------
                        Total policy liabilities and accruals                                               9,098.7          8,123.2
                                                                                                        ----------------------------
        Expenses and taxes payable                                                                            716.1            670.7
        Reinsurance premiums payable                                                                           50.2             37.7
        Short-term debt                                                                                       221.3             33.0
        Deferred federal income taxes                                                                            --             12.9
        Long-term debt                                                                                        199.5            202.1
        Closed Block liabilities                                                                              872.0            885.5
        Separate account liabilities                                                                       13,691.5          9,749.7
                                                                                                        ----------------------------
                        Total liabilities                                                                  24,849.3         19,714.8
                                                                                                        ----------------------------
        Mandatorily redeemable preferred securities of a subsidiary trust holding solely
                junior subordinated debentures of the Company                                                 300.0            300.0
        Common stock                                                                                             --            152.9
                                                                                                        ----------------------------
        Minority interest                                                                                     300.0            452.9
                                                                                                        ----------------------------
        Commitments and contingencies (Notes 16 and 21)
Shareholders' Equity
        Preferred stock, $0.01 par value, 20.0 million shares authorized, none issued                            --               --
        Common stock, $0.01 par value, 300.0 million shares authorized, 60.4 million
                and 60.0 million shares issued, respectively                                                    0.6              0.6
        Additional paid-in capital                                                                          1,768.8          1,755.0
        Accumulated other comprehensive income                                                                180.5            217.9
        Retained earnings                                                                                     599.9            407.8
        Treasury stock at cost (1.8 million shares)                                                           (91.2)            --
                                                                                                        ----------------------------
        Total shareholders' equity                                                                          2,458.6          2,381.3
                                                                                                        ----------------------------
        Total liabilities and shareholders' equity                                                      $  27,607.9      $  22,549.0
                                                                                                        ============================
</TABLE>

The accompanying notes are an integral part of these consolidated financial
statements.

50
<PAGE>
 
Consolidated Statements of Shareholders' Equity

<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------------------------------
For the Years Ended December 31                                                                1998          1997            1996
- ---------------------------------------------------------------------------------------------------------------------------------
(In millions)                                                                                                        
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                     <C>            <C>            <C>      
Preferred Stock                                                                         $        --    $       --     $        --
Common Stock                                                                                                         
        Balance at beginning of year                                                            0.6            0.5            0.5
        Issuance of common stock                                                                 --            0.1             --
                                                                                        -----------------------------------------
        Balance at end of year                                                                  0.6            0.6            0.5
                                                                                        -----------------------------------------
                                                                                                                     
Additional Paid-In Capital                                                                                           
        Balance at beginning of year                                                        1,755.0        1,382.5        1,382.5
        Issuance of common stock                                                               13.8          376.2             --
        Issuance costs of mandatorily redeemable preferred securities of a subsidiary                                
                trust holding solely junior subordinated debentures of the Company               --           (3.7)            --
                                                                                        -----------------------------------------
        Balance at end of year                                                              1,768.8        1,755.0        1,382.5
                                                                                        -----------------------------------------
                                                                                                                     
Accumulated Other Comprehensive Income                                                                               
        Net Unrealized Appreciation on Investments:                                                                  
        Balance at beginning of year                                                          217.9          131.6          153.0
        Appreciation (depreciation) during the period:                                                               
                Net (depreciation) appreciation on available-for-sale securities              (82.7)         171.3          (35.1)
                Benefit (provision) for deferred federal income taxes                          28.8          (59.9)          12.3
                Minority interest                                                              16.5          (25.1)           1.4
                                                                                        -----------------------------------------
                                                                                              (37.4)          86.3          (21.4)
                                                                                        -----------------------------------------
        Balance at end of year                                                                180.5          217.9          131.6
                                                                                        -----------------------------------------
                                                                                                                     
Retained Earnings                                                                                                    
        Balance at beginning of year                                                          407.8          210.1           38.2
        Net income                                                                            201.2          209.2          181.9
        Dividends to shareholders                                                              (9.1)         (11.5)         (10.0)
                                                                                        -----------------------------------------
        Balance at end of year                                                                599.9          407.8          210.1
                                                                                        -----------------------------------------
                                                                                                                     
Treasury Stock                                                                                                       
        Balance at beginning of year                                                             --             --             --
        Shares purchased at cost                                                              (91.2)            --             --
                                                                                        -----------------------------------------
        Balance at end of year                                                                (91.2)            --             --
                                                                                        -----------------------------------------
        Total shareholders' equity                                                      $   2,458.6     $  2,381.3     $  1,724.7
                                                                                        =========================================
</TABLE>

The accompanying notes are an integral part of these consolidated financial
statements.

                                                                              51
<PAGE>
 
Consolidated Statements of Comprehensive Income

<TABLE>
<CAPTION>
- --------------------------------------------------------------------------------------------------------------------------------
For the Years Ended December 31                                                           1998             1997             1996
- --------------------------------------------------------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                   <C>              <C>              <C>     
Net income                                                                            $  201.2         $  209.2         $  181.9
                                                                                      ------------------------------------------
Other comprehensive income:
        Net (depreciation) appreciation on available-for sale securities                 (82.7)           171.3            (35.1)
        Benefit (provision) for deferred federal income taxes                             28.8            (59.9)            12.3
        Minority interest                                                                 16.5            (25.1)             1.4
                                                                                      ------------------------------------------
                Other comprehensive income                                               (37.4)            86.3            (21.4)
                                                                                      ------------------------------------------
Comprehensive income                                                                  $  163.8         $  295.5         $  160.5
                                                                                      ==========================================
</TABLE>

The accompanying notes are an integral part of these consolidated financial
statements.

52
<PAGE>
 
Consolidated Statements of Cash Flows

<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------------------------------
For the Years Ended December 31                                                          1998              1997              1996 
- ---------------------------------------------------------------------------------------------------------------------------------
(In millions)
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                <C>               <C>               <C>       
Cash Flows From Operating Activities
        Net income                                                                 $    201.2        $    209.2        $    181.9
                                                                                   ----------------------------------------------
        Adjustments to reconcile net income to net cash provided by
               operating activities:
                Minority interest                                                        13.3              48.2              74.6
                Net realized gains                                                      (61.0)            (77.5)            (65.2)
                Net amortization and depreciation                                        21.9              31.6              44.7
                Deferred federal income taxes                                           (16.4)             13.9             (15.7)
                Loss from exiting reinsurance pools                                      25.3                --                --
                Sales practice litigation expense                                        31.0                --                --
                Loss from cession of disability income business                            --              53.9                --
                Payment related to exiting reinsurance pools                            (30.3)               --                --
                Payment related to cession of disability income business                   --            (207.0)               --
                Change in deferred acquisition costs                                   (185.8)           (189.7)            (73.9)
                Change in premiums and notes receivable, net of
                reinsurance payable                                                      56.7             (15.1)            (16.7)
                Change in accrued investment income                                        --               7.0              16.5
                Change in policy liabilities and accruals, net                          168.1            (134.7)           (184.3)
                Change in reinsurance receivable                                       (115.4)             27.1             123.7
                Change in expenses and taxes payable                                      9.1              46.8              30.6
                Separate account activity, net                                          (48.5)              5.7               1.7
                Other, net                                                              (31.3)              7.4              38.1
                                                                                   ----------------------------------------------
                Net cash provided by (used in) operating activities                      37.9            (173.2)            156.0
                                                                                   ----------------------------------------------
Cash Flows From Investing Activities
        Proceeds from disposals and maturities of available-for-sale
           fixed maturities                                                           2,184.5           3,046.0           4,018.5
        Proceeds from disposals of equity securities                                    285.3             162.7             228.7
        Proceeds from disposals of other investments                                    120.8             116.3              99.3
        Proceeds from mortgages matured or collected                                    171.2             204.7             176.9
        Purchase of available-for-sale fixed maturities                              (2,780.1)         (2,727.6)         (3,830.7)
        Purchase of equity securities                                                  (119.9)            (67.0)            (91.6)
        Purchase of other investments                                                  (274.4)           (175.0)           (168.0)
        Capital expenditures                                                             (0.7)            (15.3)            (12.8)
        Purchase of minority interest in Citizens Corporation                          (195.9)               --                --
        Purchase of Financial Profiles, Inc.                                            (13.0)               --                --
        Purchase of minority interest in Allmerica P&C                                     --            (425.6)               --
        Other investing activities, net                                                   5.1               1.3               4.3
                                                                                   ----------------------------------------------
                Net cash (used in) provided by investing activities                    (617.1)            120.5             424.6
                                                                                   ----------------------------------------------
Cash Flows From Financing Activities
        Deposits and interest credited to contractholder deposit funds                1,419.2             457.6             268.7
        Withdrawals from contractholder deposit funds                                  (625.0)           (647.2)           (905.0)
        Change in short-term debt                                                       188.3              (5.4)              7.2
        Change in long-term debt                                                         (2.6)             (0.1)             (0.1)
        Proceeds from the issuance of mandatorily redeemable preferred
                securities of a subsidiary trust holding solely junior
                subordinated debentures of the Company                                     --             296.3                --
        Dividends paid to shareholders                                                   (9.9)            (13.7)            (13.9)
        Net proceeds from issuance of common stock                                       11.4               2.8                --
        Treasury stock purchased at cost                                                (82.7)               --                --
        Subsidiary treasury stock purchased, at cost                                       --                --             (42.0)
                                                                                   ----------------------------------------------
                Net cash provided by (used in) financing activities                     898.7              90.3            (685.1)
                                                                                   ----------------------------------------------
Net change in cash and cash equivalents                                                 319.5              37.6            (104.5)
Net change in cash held in the Closed Block                                              15.7              (1.0)             (6.5)
Cash and cash equivalents, beginning of year                                            215.1             178.5             289.5
                                                                                   ----------------------------------------------
Cash and cash equivalents, end of year                                             $    550.3        $    215.1        $    178.5
                                                                                   ==============================================
Supplemental Cash Flow Information
        Interest paid                                                              $     21.6        $     20.1        $     33.8
        Income taxes paid                                                          $    133.5        $     66.3        $     68.1
</TABLE>

The accompanying notes are an integral part of these consolidated financial
statements.

                                                                              53
<PAGE>
 
Notes To Consolidated Financial Statements


Note One Summary of Significant Accounting Policies 
- --------------------------------------------------------------------------------
A. Basis of Presentation and Principles of Consolidation 

The consolidated financial statements of Allmerica Financial Corporation ("AFC"
or the "Company") include the accounts of First Allmerica Financial Life
Insurance Company ("FAFLIC"), its wholly owned life insurance subsidiary,
Allmerica Financial Life Insurance and Annuity Company ("AFLIAC"), non-insurance
subsidiaries (principally brokerage and investment advisory subsidiaries), and
Allmerica Property and Casualty Companies, Inc. ("Allmerica P&C", a wholly-owned
non-insurance holding company). The Closed Block (See Note 1B) assets and
liabilities and its results of operations are presented in the consolidated
financial statements as single line items. Unless specifically stated, all
disclosures contained herein supporting the consolidated financial statements
exclude the Closed Block related amounts. All significant intercompany accounts
and transactions have been eliminated.

     On or about December 3, 1998, the Company acquired all of the outstanding
common stock of Citizens Corporation (formerly an 82.5% owned non-insurance
subsidiary of Hanover) that it did not already own in exchange for cash of
$195.9 million (See Note 3). The acquisition has been recognized as a purchase.
The minority interest acquired totaled $158.5 million. A total of $40.8 million
representing the excess of the purchase price over the fair values of the net
assets acquired, net of deferred taxes, has been allocated to goodwill and is
being amortized over a 40-year period.

     Allmerica P&C and a wholly-owned subsidiary of the Company merged on July
16, 1997. Through the merger, the Company acquired all of the outstanding common
stock of Allmerica P&C that it did not already own in exchange for cash and
stock (see Note 2). The merger has been recognized as a purchase. Total
consideration of approximately $798.1 million has been allocated to the minority
interest in the assets and liabilities based on estimates of their fair values.
The minority interest acquired totaled $703.5 million. A total of $90.6 million,
representing the excess of the purchase price over the fair values of the net
assets acquired, net of deferred taxes, has been allocated to goodwill and is
being amortized over a 40-year period.

     The financial statements reflect minority interest in Allmerica P&C and its
subsidiary, The Hanover Insurance Company ("Hanover") of approximately 40.5%
prior to the merger on July 16, 1997. In addition, prior to a December 3, 1998
acquisition, the financial statements reflect minority interest in Citizens
Corporation and its wholly-owned subsidiary, Citizens Insurance Company of
America ("Citizens") of approximately 16.8% and 17.5% in 1998 and 1997,
respectively. Minority interest also includes distributions on mandatorily
redeemable preferred securities of a subsidiary trust holding solely junior
subordinated debentures of the Company.

     The preparation of financial statements in conformity with generally
accepted accounting principles requires the Company to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amount of revenues and expenses during the reporting
period. Actual results could differ from those estimates.

B. Closed Block 

FAFLIC established and began operating a closed block (the "Closed Block") for
the benefit of the participating policies included therein, consisting of
certain individual life insurance participating policies, individual deferred
annuity contracts and supplementary contracts not involving life contingencies
which were in force as of FAFLIC's demutualization on October 16, 1995; such
policies constitute the "Closed Block Business". The purpose of the Closed Block
is to protect the policy dividend expectations of such FAFLIC dividend paying
policies and contracts. Unless the Commissioner consents to an earlier
termination, the Closed Block will continue to be in effect until the date none
of the Closed Block policies are in force. FAFLIC allocated to the Closed Block
assets in an amount that is expected to produce cash flows which, together with
future revenues from the Closed Block Business, are reasonably sufficient to
support the Closed Block Business, including provision for payment of policy
benefits, certain future expenses and taxes and for continuation of policyholder
dividend scales payable in 1994 so long as the experience underlying such
dividend scales continues. The Company expects that the factors underlying such
experience will fluctuate in the future and policyholder dividend scales for
Closed Block Business will be set accordingly.

     Although the assets and income allocated to the Closed Block inure solely
to the benefit of the holders of policies included in the Closed Block, the
excess of Closed Block liabilities over Closed Block assets as measured on a
GAAP basis represent the expected future post-tax income from the Closed Block
which may be recognized in income over the period the policies and contracts in
the Closed Block remain in force.

54
<PAGE>
 
     If the actual income from the Closed Block in any given period equals or
exceeds the expected income for such period as determined at the inception of
the Closed Block, the expected income would be recognized in income for that
period. Further, any excess of the actual income over the expected income would
also be recognized in income to the extent that the aggregate expected income
for all prior periods exceeded the aggregate actual income. Any remaining excess
of actual income over expected income would be accrued as a liability for
policyholder dividends in the Closed Block to be paid to the Closed Block
policyholders. This accrual for future dividends effectively limits the actual
Closed Block income recognized in income to the Closed Block income expected to
emerge from operation of the Closed Block as determined at inception.

     If, over the period the policies and contracts in the Closed Block remain
in force, the actual income from the Closed Block is less than the expected
income from the Closed Block, only such actual income (which could reflect a
loss) would be recognized in income. If the actual income from the Closed Block
in any given period is less than the expected income for that period and changes
in dividend scales are inadequate to offset the negative performance in relation
to the expected performance, the income inuring to shareholders of the Company
will be reduced. If a policyholder dividend liability had been previously
established in the Closed Block because the actual income to the relevant date
had exceeded the expected income to such date, such liability would be reduced
by this reduction in income (but not below zero) in any periods in which the
actual income for that period is less than the expected income for such period.

C. Valuation of Investments 

In accordance with the provisions of Statement of Financial Accounting Standards
No. 115 ("Statement No. 115"), "Accounting for Certain Investments in Debt and
Equity Securities", the Company is required to classify its investments into one
of three categories: held-to-maturity, available-for-sale or trading. The
Company determines the appropriate classification of debt securities at the time
of purchase and re-evaluates such designation as of each balance sheet date.

     Debt securities and marketable equity securities are classified as
available-for-sale. Available-for-sale securities are carried at fair value,
with the unrealized gains and losses, net of tax, reported in a separate
component of shareholders' equity. The amortized cost of debt securities is
adjusted for amortization of premiums and accretion of discounts to maturity.
Such amortization is included in investment income.

     Mortgage loans on real estate are stated at unpaid principal balances, net
of unamortized discounts and reserves. Reserves on mortgage loans are based on
losses expected by the Company to be realized on transfers of mortgage loans to
real estate (upon foreclosure), on the disposition or settlement of mortgage
loans and on mortgage loans which the Company believes may not be collectible in
full. In establishing reserves, the Company considers, among other things, the
estimated fair value of the underlying collateral.

     Fixed maturities and mortgage loans that are delinquent are placed on
non-accrual status, and thereafter interest income is recognized only when cash
payments are received.

     Policy loans are carried principally at unpaid principal balances.

     During 1997, the Company adopted a plan to dispose of all real estate
assets by the end of 1998. As of December 31, 1998 there were 7 properties
remaining in the Company's real estate portfolio, all of which are being
actively marketed. As a result of the plan, real estate held by the Company and
real estate joint ventures were written down to the estimated fair value less
costs of disposal. Depreciation is not recorded on these assets while they are
held for disposal.

     Realized investment gains and losses, other than those related to separate
accounts for which the Company does not bear the investment risk, are reported
as a component of revenues based upon specific identification of the investment
assets sold. When an other than temporary impairment of the value of a specific
investment or a group of investments is determined, a realized investment loss
is recorded. Changes in the valuation allowance for mortgage loans are included
in realized investment gains or losses.

D. Financial Instruments 

In the normal course of business, the Company enters into transactions involving
various types of financial instruments, including debt, investments such as
fixed maturities, mortgage loans and equity securities, investment and loan
commitments, swap contracts and interest rate futures contracts. These
instruments involve credit risk and also may be subject to risk of loss due to
interest rate fluctuation. The Company evaluates and monitors each financial
instrument individually and, when appropriate, obtains collateral or other
security to minimize losses.

     Derivative financial instruments are accounted for under three different
methods: fair value accounting, deferral accounting and accrual accounting.
Interest rate swap contracts used to hedge interest rate risk are accounted for
using a combination of the fair value method and accrual method, with changes in
fair value reported in unrealized gains and losses in equity consistent with the
underlying hedged security, and the net payment or receipt on the swaps reported
in net investment income. Foreign currency swap contracts used to hedge foreign
currency exchange risk are accounted for using a combination of the fair value
method and accrual method, with changes in

                                                                              55
<PAGE>
 
fair value reported in unrealized gains and losses in equity consistent with the
underlying hedged security, and the net payment or receipt on the swaps reported
in net investment income. Futures contracts used to hedge interest rate risk are
accounted for using the deferral method, with gains and losses deferred in
unrealized gains and losses in equity and recognized in earnings in conjunction
with the earnings recognition of the underlying hedged item. Default swap
contracts entered into for investment purposes are accounted for using the fair
value method, with changes in fair value, if any, reported in realized
investment gains and losses in earnings. Premium paid to the Company on default
swap contracts is reported in net investment income in earnings. Other swap
contracts entered into for investment purposes are accounted for using the fair
value method, with changes in fair value reported in realized investment gains
and losses in earnings. Any ineffective swaps or futures hedges are recognized
currently in realized investment gains and losses in earnings.

E. Cash and Cash Equivalents 

Cash and cash equivalents includes cash on hand, amounts due from banks and
highly liquid debt instruments purchased with an original maturity of three
months or less.

F. Deferred Policy Acquisition Costs 

Acquisition costs consist of commissions, underwriting costs and other costs,
which vary with, and are primarily related to, the production of revenues.
Property and casualty, group life and group health insurance business
acquisition costs are deferred and amortized over the terms of the insurance
policies. Acquisition costs related to universal life products, variable
annuities and contractholder deposit funds are deferred and amortized in
proportion to total estimated gross profits from investment yields, mortality,
surrender charges and expense margins over the expected life of the contracts.
This amortization is reviewed annually and adjusted retrospectively when the
Company revises its estimate of current or future gross profits to be realized
from this group of products, including realized and unrealized gains and losses
from investments. Acquisition costs related to fixed annuities and other life
insurance products are deferred and amortized, generally in proportion to the
ratio of annual revenue to the estimated total revenues over the contract
periods based upon the same assumptions used in estimating the liability for
future policy benefits.

     Deferred acquisition costs for each life product and property and casualty
line of business are reviewed to determine if they are recoverable from future
income, including investment income. If such costs are determined to be
unrecoverable, they are expensed at the time of determination. Although
realization of deferred policy acquisition costs is not assured, the Company
believes it is more likely than not that all of these costs will be realized.
The amount of deferred policy acquisition costs considered realizable, however,
could be reduced in the near term if the estimates of gross profits or total
revenues discussed above are reduced. The amount of amortization of deferred
policy acquisition costs could be revised in the near term if any of the
estimates discussed above are revised.

G. Property and Equipment 

Property, equipment and leasehold improvements are stated at cost, less
accumulated depreciation and amortization. Depreciation is provided using the
straight-line or accelerated method over the estimated useful lives of the
related assets which generally range from 3 to 30 years. Amortization of
leasehold improvements is provided using the straight-line method over the
lesser of the term of the leases or the estimated useful life of the
improvements.

H. Separate Accounts 

Separate account assets and liabilities represent segregated funds administered
and invested by the Company for the benefit of certain pension, variable annuity
and variable life insurance contractholders. Assets consist principally of
bonds, common stocks, mutual funds, and short-term obligations at market value.
The investment income, gains and losses of these accounts generally accrue to
the contractholders and, therefore, are not included in the Company's net
income. Appreciation and depreciation of the Company's interest in the separate
accounts, including undistributed net investment income, is reflected in
shareholders' equity or net investment income.

I. Policy Liabilities and Accruals 

Future policy benefits are liabilities for life, health and annuity products.
Such liabilities are established in amounts adequate to meet the estimated
future obligations of policies in force. The liabilities associated with
traditional life insurance products are computed using the net level premium
method for individual life and annuity policies, and are based upon estimates as
to future investment yield, mortality and withdrawals that include provisions
for adverse deviation. Future policy benefits for individual life insurance and
annuity policies are computed using interest rates ranging from 21/2% to 71/4%
for life insurance and 21/2% to 91/2% for annuities. Estimated liabilities are
established for group life and health policies that contain experience rating
provisions. Mortality, morbidity and withdrawal assumptions for all policies are
based on the Company's own experience and industry standards. Liabilities for
universal life include deposits received from customers and investment earnings
on their fund balances, less administrative charges. Universal life fund
balances are also assessed mortality and surrender charges.

     Liabilities for outstanding claims, losses and loss adjustment expenses
("LAE") are estimates of payments to be made on property and casualty and health
insurance for reported

56
<PAGE>
 
losses and LAE and estimates of losses and LAE incurred but not reported. These
liabilities are determined using case basis evaluations and statistical analyses
and represent estimates of the ultimate cost of all losses incurred but not
paid. These estimates are continually reviewed and adjusted as necessary; such
adjustments are reflected in current operations. Estimated amounts of salvage
and subrogation on unpaid property and casualty losses are deducted from the
liability for unpaid claims.

     Premiums for property and casualty, group life, and accident and health
insurance are reported as earned on a pro-rata basis over the contract period.
The unexpired portion of these premiums is recorded as unearned premiums.

     Contractholder deposit funds and other policy liabilities include
investment-related products such as guaranteed investment contracts, deposit
administration funds and immediate participation guarantee funds and consist of
deposits received from customers and investment earnings on their fund balances.

     All policy liabilities and accruals are based on the various estimates
discussed above. Although the adequacy of these amounts cannot be assured, the
Company believes that it is more likely than not that policy liabilities and
accruals will be sufficient to meet future obligations of policies in force. The
amount of liabilities and accruals, however, could be revised in the near term
if the estimates discussed above are revised.

J. Premium and Fee Revenue and Related Expenses 

Premiums for individual life and health insurance and individual and group
annuity products, excluding universal life and investment-related products, are
considered revenue when due. Property and casualty, and group life, accident and
health insurance premiums are recognized as revenue over the related contract
periods. Benefits, losses and related expenses are matched with premiums,
resulting in their recognition over the lives of the contracts. This matching is
accomplished through the provision for future benefits, estimated and unpaid
losses and amortization of deferred policy acquisition costs. Revenues for
investment-related products consist of net investment income and contract
charges assessed against the fund values. Related benefit expenses primarily
consist of net investment income credited to the fund values after deduction for
investment and risk charges. Revenues for universal life products consist of net
investment income, with mortality, administration and surrender charges assessed
against the fund values. Related benefit expenses include universal life benefit
claims in excess of fund values and net investment income credited to universal
life fund values. Certain policy charges that represent compensation for
services to be provided in future periods are deferred and amortized over the
period benefited using the same assumptions used to amortize capitalized
acquisition costs.

K. Federal Income Taxes 

AFC and its domestic subsidiaries file a consolidated United States federal
income tax return. Entities included within the consolidated group are
segregated into either a life insurance or non-life insurance company subgroup.
The consolidation of these subgroups is subject to certain statutory
restrictions on the percentage of eligible non-life tax losses that can be
applied to offset life company taxable income. Prior to the merger on July 16,
1997, Allmerica P&C and its subsidiaries filed a separate United States federal
income tax return.

     Deferred income taxes are generally recognized when assets and liabilities
have different values for financial statement and tax reporting purposes, and
for other temporary taxable and deductible differences as defined by Statement
of Financial Accounting Standards No. 109, Accounting for Income Taxes
("Statement No. 109"). These differences result primarily from loss and LAE
reserves, policy reserves, policy acquisition expenses and unrealized
appreciation or depreciation on investments.

L. New Accounting Pronouncements 

In June 1998, the Financial Accounting Standards Board ("FASB") issued Statement
of Financial Accounting Standards No. 133, "Accounting for Derivative
Instruments and Hedging Activities" ("Statement No. 133"), which establishes
accounting and reporting standards for derivative instruments. Statement No. 133
requires that an entity recognize all derivatives as either assets or
liabilities at fair value in the statement of financial position, and
establishes special accounting for the following three types of hedges: fair
value hedges, cash flow hedges, and hedges of foreign currency exposures of net
investments in foreign operations. This statement is effective for fiscal years
beginning after June 15, 1999. The Company is currently assessing the impact of
the adoption of Statement No. 133.

     In March 1998, the American Institute of Certified Public Accountants
("AICPA") issued Statement of Position 98-1, "Accounting for the Cost of
Computer Software Developed or Obtained for Internal Use" ("SoP No. 98-1"). SoP
No. 98-1 requires that certain costs incurred in developing internal-use
computer software be capitalized and provides guidance for determining whether
computer software is to be considered for internal use. This statement is
effective for fiscal years beginning after December 15, 1998. In the second
quarter, the Company adopted SoP No. 98-1 effective January 1, 1998, resulting
in an increase in pre-tax income of $12.4 million through December 31, 1998. The
adoption of SoP No. 98-1 did not have a material effect on the results of
operations or financial position for the three months ended March 31, 1998.

     In December 1997, the AICPA issued Statement of Position 97-3, "Accounting
by Insurance and Other Enterprises for Insurance-Related Assessments" ("SoP No.
97-3"). SoP No. 97-3 provides guidance on when a liability should be recognized
for guaranty fund and other assessments and how to measure the

                                                                              57
<PAGE>
 
liability. This statement allows for the discounting of the liability if the
amount and timing of the cash payments are fixed and determinable. In addition,
it provides criteria for when an asset may be recognized for a portion or all of
the assessment liability or paid assessment that can be recovered through
premium tax offsets or policy surcharges. This statement is effective for fiscal
years beginning after December 15, 1998. The Company believes that the adoption
of this statement will not have a material effect on the results of operations
or financial position.

     In June 1997, the FASB issued Statement of Financial Accounting Standards
No. 131, "Disclosures About Segments of an Enterprise and Related Information"
("Statement No. 131"). This statement establishes standards for the way that
public enterprises report information about operating segments in annual
financial statements and requires that selected information about those
operating segments be reported in interim financial statements. This statement
supersedes Statement No. 14, "Financial Reporting for Segments of a Business
Enterprise". Statement No. 131 requires that all public enterprises report
financial and descriptive information about their reportable operating segments.
Operating segments are defined as components of an enterprise about which
separate financial information is available that is evaluated regularly by the
chief operating decision maker in deciding how to allocate resources and in
assessing performance. This statement is effective for fiscal years beginning
after December 15, 1997. The Company adopted Statement No. 131 for the first
quarter of 1998, which resulted in certain segment re-definitions, which have no
impact on the consolidated results of operations. (See Note 15.)

     In June 1997, the FASB also issued Statement of Financial Accounting
Standards No. 130, "Reporting Comprehensive Income" ("Statement No. 130").
Statement No. 130 establishes standards for the reporting and display of
comprehensive income and its components in a full set of general-purpose
financial statements. All items that are required to be recognized under
accounting standards as components of comprehensive income are to be reported in
a financial statement that is displayed with the same prominence as other
financial statements. This statement stipulates that comprehensive income
reflect the change in equity of an enterprise during a period from transactions
and other events and circumstances from non-owner sources. This statement is
effective for fiscal years beginning after December 15, 1997. The Company
adopted Statement No. 130 for the first quarter of 1998, which resulted
primarily in reporting unrealized gains and losses on investments in debt and
equity securities in comprehensive income.

     In February 1997, the FASB issued Statement No. 128, "Earnings Per Share,"
which supersedes Accounting Principles Board Opinion No. 15, "Earnings Per
Share". This standard replaces the primary and fully diluted earnings per share
("EPS") requirements with a basic and diluted EPS computation, and requires a
dual presentation of basic and diluted EPS for those companies with complex
capital structures. All earnings per share amounts for all periods have been
presented to conform to the Statement No. 128 requirements. The adoption of the
aforementioned statement had no effect on the Company's previously reported
earnings per share.

M. Earnings Per Share 

Earnings per share for the years ended December 31, 1998, 1997, and 1996 are
based on a weighted average of the number of shares outstanding during each
year. The Company's EPS in 1998, 1997, and 1996 is based on net income of $201.2
million, $209.2 million, and $181.9 million for both basic and diluted earnings
per share. The weighted average shares outstanding which were utilized in the
calculation of basic earnings per share were 59.9 million, 54.7 million, and
50.1 million shares in 1998, 1997, and 1996, respectively. This differs from the
weighted average shares outstanding used in the calculation of diluted earnings
per share due to the 0.3 million share effect of dilutive employee stock options
and the 0.1 million share effect of non-vested stock grants, which causes a
$0.03 per share difference between basic and diluted EPS for 1998. There was a
0.1 million share effect of dilutive employee stock options in 1997 which caused
a $0.01 difference between basic and diluted earnings per share in 1997. There
was no dilutive effect in 1996.

     Options to purchase 97,500 shares and 7,742 shares of common stock were
outstanding during 1998 and 1997, respectively, but were not included in the
computation of diluted earnings per share because the options' exercise prices
were greater than the average market price of the common shares and, therefore,
the effect would be antidilutive. There were no such options outstanding during
1996.

N. Reclassifications 

Certain prior year amounts have been reclassified to conform to the current year
presentation.

   Note Two  Merger with Allmerica Property  
             & Casualty Companies, Inc.
- --------------------------------------------------------------------------------
The merger of Allmerica P&C and a wholly-owned subsidiary of the Company was
consummated on July 16, 1997. Through the merger, the Company acquired all of
the outstanding common stock of Allmerica P&C that it did not already own in
exchange for cash of $425.6 million and approximately 9.7 million shares of AFC
stock valued at $372.5 million. On February 3, 1997, the Company issued $300.0
million of Series A Capital Securities ("Capital Securities"). Net proceeds from
the offering of approximately $296.3 million funded a portion of the July 16,
1997 acquisition. 

58
<PAGE>
 
     The merger has been recognized as a purchase. Total consideration of
approximately $798.1 million has been allocated to the minority interest in the
assets and liabilities based on estimates of their fair values. The minority
interest acquired totaled $703.5 million. A total of $90.6 million representing
the excess of the purchase price over the fair values of the net assets
acquired, net of deferred taxes, has been allocated to goodwill and is being
amortized over a 40-year period.

     The Company's consolidated results of operations include minority interest
in Allmerica P&C prior to July 16, 1997. The unaudited pro forma information
below presents consolidated results of operations as if the merger and issuance
of Capital Securities had occurred at the beginning of 1996 and reflects
adjustments which include interest expense related to the assumed financing of a
portion of the cash consideration paid and amortization of goodwill.

     The following unaudited pro forma information is not necessarily indicative
of the consolidated results of operations of the combined Company had the merger
and issuance of Capital Securities occurred at the beginning of 1996, nor is it
necessarily indicative of future results.

- ------------------------------------------------------------------------------
(Unaudited)
For the Years Ended December 31                        1997              1996
- ------------------------------------------------------------------------------
(In millions, except per share data)
- ------------------------------------------------------------------------------
Revenue                                            $ 3,374.1         $ 3,241.6
                                                   ===========================
Net realized capital gains                                          
        included in revenue                        $    62.7         $    45.8
                                                   ===========================
Income before taxes and                                             
        minority interest                          $   341.6         $   294.1
Income taxes                                           (85.7)            (62.8)
Minority Interest:                                                  
        Distributions on mandatorily                                
        redeemable preferred securities                             
        of a subsidiary trust holding                               
        solely junior subordinated                                  
        debentures of the Company                      (16.0)            (16.0)

        Equity in earnings                             (16.6)            (14.9)
                                                   ---------------------------
Net income                                         $   223.3         $   200.4
                                                   ===========================
Net income per common share:                                        
        Basic                                      $    3.73         $    3.35
        Diluted                                    $    3.72         $    3.35
                                                   ===========================
Weighted average shares                                             
        outstanding (diluted)                           60.0              59.8
                                                   ===========================

Note Three Acquisition of Minority Interest 
  of Citizens Corporation
- --------------------------------------------------------------------------------
On December 3, 1998 Citizens Acquisition Corporation, a wholly owned subsidiary
of the Company, completed a cash tender offer to acquire the outstanding shares
of Citizens Corporation common stock that AFC or its subsidiaries did not
already own at a price of $33.25 per share. Approximately 99.8% of publicly held
shares of Citizens Corporation common stock were tendered. On December 14, 1998,
the Company completed a short-form merger, acquiring all shares of common stock
of Citizens Corporation not purchased in its tender offer, through the merger of
its wholly-owned subsidiary, Citizens Acquisition Corporation with Citizens
Corporation at a price of $33.25 per share. Total consideration for the
transactions amounted to $195.9 million. The acquisition has been recognized as
a purchase. The minority interest acquired totaled $158.5 million.
A total of $40.8 million representing the excess of the purchase price over the
fair values of the net assets acquired, net of deferred taxes, has been
allocated to goodwill and is being amortized over a 40-year period.

     The Company's consolidated results of operations include minority interest
in Citizens prior to December 3, 1998. The unaudited pro forma information below
presents consolidated results of operations as if the acquisition had occurred
at the beginning of 1997.

     The following unaudited pro forma information is not necessarily indicative
of the consolidated results of operations of the combined Company had the
acquisition occurred at the beginning of 1997, nor is it necessarily indicative
of future results.

- -----------------------------------------------------------------------------
(Unaudited)
For the Years Ended December 31                          1998            1997
- -----------------------------------------------------------------------------
(In millions, except per share data)
- -----------------------------------------------------------------------------
Revenue                                           $   3,418.2     $   3,377.7
                                                  ===========================
Net realized capital gains
        included in revenue                       $      58.1     $      71.5
                                                  ===========================
Income before taxes and
        minority interest                         $     264.4     $     346.6
Income taxes                                            (44.1)          (87.4)
Minority Interest:

        Distributions on mandatorily
        redeemable preferred securities
        of a subsidiary trust holding
        solely junior subordinated
        debentures of the Company                       (16.0)          (14.5)

        Equity in earnings                                 --           (31.6)
                                                  ---------------------------
Net income                                        $     204.3     $     213.1
                                                  ===========================
Net income per common share:
        Basic                                     $       3.41    $      3.90
        Diluted                                   $       3.39    $      3.89
                                                  ===========================
Weighted average shares
        outstanding (diluted)                             60.3           54.8
                                                  ===========================

                                                                              59
<PAGE>
 
Note Four Significant Transactions
- --------------------------------------------------------------------------------

On October 29, 1998, the Company announced that it had adopted a formal
restructuring plan for its Risk Management business. As part of this initiative,
the Company, in its Corporate Risk Management Services segment, has exited its
accident and health assumed reinsurance pool business, as well as its
administrative services only business. Additionally, it has commenced the
closing of nearly half of its nationwide Corporate Risk Management Services'
sales offices, eliminated certain staff and discontinued certain automation
initiatives. In addition to the aforementioned initiatives in the Corporate Risk
Management Services segment, the Property and Casualty segment is consolidating
its field support activities from fourteen regional branches into three hub
locations. As a result of the Company's restructuring initiative, it recognized
a pre-tax loss of $13.0 million in the fourth quarter of 1998. Approximately
$5.5 million of this loss relates to severance and other employee related costs
resulting from the elimination of 339 positions, of which 129 employees had been
terminated as of December 31, 1998. In addition, contract terminations and lease
cancellations resulted in losses of approximately $4.1 million and $3.4 million,
respectively. During 1998, the Company made payments of approximately $1.6
million related to this restructuring initiative. 

     On October 27, 1998, the AFC Board of Directors authorized the repurchase
of up to $200.0 million of its issued common stock. As of December 31, 1998, AFC
had repurchased 1.5 million shares at an aggregate cost of approximately $82.7
million.

     Effective July 1, 1998, the Company entered into a reinsurance agreement
with a highly rated reinsurer that cedes current and future underwriting losses,
including unfavorable development of prior year reserves, up to a $40.0 million
maximum, relating to the Company's accident and health assumed reinsurance pool
business. These pools consist primarily of the Corporate Risk Management
Services segment's assumed stop loss business, small group managed care pools,
long-term disability and long-term care pools, student accident and special risk
business. The agreement is consistent with management's decision to exit this
line of business, which the Company expects to run-off over the next three
years. As a result of this transaction, the Company recognized a $25.3 million
pre-tax loss in the third quarter of 1998.

     Effective January 1, 1998, the Company entered into an agreement with a
highly rated reinsurer to reinsure the mortality risk on the universal life and
variable universal life blocks of business. The agreement did not have a
material effect on its results of operations or financial position. 

On April 14, 1997, the Company entered into an agreement in principle to cede
substantially all of the Company's individual disability income line of business
under a 100% coinsurance agreement with a highly rated reinsurer. The
coinsurance agreement became effective October 1, 1997. The transaction has
resulted in the recognition of a $53.9 million pre-tax loss in the first quarter
of 1997.

     On February 3, 1997, AFC Capital Trust (the "Trust"), a subsidiary business
trust of AFC, issued $300.0 million Series A Capital Securities, which pay
cumulative dividends at a rate of 8.207% semiannually commencing August 15,
1997. The Trust exists for the sole purpose of issuing the Capital Securities
and investing the proceeds thereof in an equivalent amount of 8.207% Junior
Subordinated Deferrable Interest Debentures due 2027 of AFC (the "Subordinated
Debentures"). Through certain guarantees, the Subordinated Debentures and the
terms of related agreements, AFC has irrevocably and unconditionally guaranteed
the obligations of the Trust under the Capital Securities. Net proceeds from the
offering of approximately $296.3 million funded a portion of the acquisition of
the 24.2 million publicly held shares of Allmerica P&C pursuant to the merger on
July 16, 1997. On August 7, 1997, AFC and the Trust exchanged the Series A
Capital Securities for a like amount of Series B Capital Securities and related
guarantees which are registered under the Securities Act of 1933 as required
under the terms of the initial transaction. During the years ended December 31,
1998 and 1997, distributions of $16.0 million and $14.5 million, respectively,
net of federal income taxes, were reflected in minority interest.

60
<PAGE>
 
Note Five Investments
- --------------------------------------------------------------------------------

A. Summary of Investments

The Company accounts for its investments, all of which are classified as
available-for-sale, in accordance with the provisions of Statement No. 115. 

     The amortized cost and fair value of available-for-sale fixed maturities
and equity securities were as follows:

<TABLE>
<CAPTION>
- --------------------------------------------------------------------------------------------------------------------------------
December 31                                                                                           1998
- --------------------------------------------------------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------------------------------------------------------
                                                                                               Gross        Gross
                                                                              Amortized   Unrealized   Unrealized          Fair
                                                                               Cost (1)        Gains       Losses         Value
<S>                                                                          <C>           <C>          <C>          <C>       
U.S. Treasury securities and U.S. government and agency securities           $    194.5    $    12.1    $    24.6    $    182.0
States and political subdivisions                                               2,408.9         83.0          5.2       2,486.7
Foreign governments                                                               107.9          7.7          4.5         111.1
Corporate fixed maturities                                                      4,340.5        168.4         83.4       4,425.5
Mortgage-backed securities                                                        566.4         11.9          2.8         575.5
                                                                             --------------------------------------------------
Total fixed maturities                                                       $  7,618.2    $   283.1    $   120.5    $  7,780.8
                                                                             ==================================================
Equity securities                                                            $    253.1    $   151.1    $     7.1    $    397.1
                                                                             ==================================================
<CAPTION>
- --------------------------------------------------------------------------------------------------------------------------------
December 31                                                                                           1997
- --------------------------------------------------------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------------------------------------------------------
                                                                                               Gross        Gross
                                                                              Amortized   Unrealized   Unrealized          Fair
                                                                               Cost (1)        Gains       Losses         Value
<S>                                                                          <C>           <C>          <C>          <C>       
U.S. Treasury securities and U.S. government and agency securities           $    269.6    $     9.5    $     0.9    $    278.2
States and political subdivisions                                               2,200.6         78.3          3.1       2,275.8
Foreign governments                                                               111.6          8.6          2.2         118.0
Corporate fixed maturities                                                      4,044.3        175.1         12.3       4,207.1
Mortgage-backed securities                                                        426.8          9.8          2.0         434.6
                                                                             --------------------------------------------------
Total fixed maturities                                                       $  7,052.9    $   281.3    $    20.5    $  7,313.7
                                                                             ==================================================
Equity securities                                                            $    341.1    $   141.9    $     4.0    $    479.0
                                                                             ==================================================
</TABLE>

(1) Amortized cost for fixed maturities and cost for equity securities.

     In connection with AFLIAC's voluntary withdrawal of its license in New
York, AFLIAC agreed with the New York Department of Insurance to maintain,
through a custodial account in New York, a security deposit, the market value of
which will at all times equal 102% of all outstanding liabilities of AFLIAC for
New York policyholders, claimants and creditors. At December 31, 1998, the
amortized cost and market value of these assets on deposit in New York were
$268.5 million and $284.1 million, respectively. At December 31, 1997, the
amortized cost and market value of assets on deposit were $276.8 million and
$291.7 million, respectively. In addition, fixed maturities, excluding those
securities on deposit in New York, with an amortized cost of $105.4 million and
$105.1 million were on deposit with various state and governmental authorities
at December 31, 1998 and 1997, respectively.

     There were no contractual fixed maturity investment commitments at December
31, 1998 and 1997, respectively.

     The amortized cost and fair value by maturity periods for fixed maturities
are shown below. Actual maturities may differ from contractual maturities
because borrowers may have the

                                                                              61
<PAGE>
 
right to call or prepay obligations with or without call or prepayment
penalties, or the Company may have the right to put or sell the obligations back
to the issuers. Mortgage-backed securities are included in the category
representing their ultimate maturity.

- --------------------------------------------------------------------------------
December 31 1998 
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
                                                       Amortized            Fair
                                                            Cost           Value
Due in one year or less                               $    388.0     $    394.7
Due after one year through five years                    2,329.3        2,361.2
Due after five years through ten years                   2,193.6        2,219.0
Due after ten years                                      2,707.3        2,805.9
                                                      --------------------------
Total                                                 $  7,618.2     $  7,780.8
                                                      ==========================

     The proceeds from voluntary sales of available-for-sale securities and the
gross realized gains and gross realized losses on those sales were as follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31 
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
                                        Proceeds              
                                            from                            
                                       Voluntary           Gross           Gross
1998                                       Sales           Gains          Losses
Fixed maturities                      $    913.6       $    13.8       $    11.7
                                      ==========================================
Equity securities                     $    276.4       $    76.3       $     9.6
                                      ==========================================

1997
Fixed maturities                      $  1,972.4       $    27.9       $    16.2
                                      ==========================================
Equity securities                     $    145.5       $    55.8       $     1.3
                                      ==========================================

1996
Fixed maturities                      $  2,463.3       $    19.3       $    31.0
                                      ==========================================
Equity securities                     $    228.7       $    56.3       $     1.3
                                      ==========================================

     Unrealized gains and losses on available-for-sale and other securities, are
summarized as follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31 
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
                                                              Equity          
                                                 Fixed    Securities   
1998                                        Maturities   and Other(1)     Total
Net appreciation, beginning of year          $   133.3     $    84.6  $   217.9
                                             ----------------------------------
Net depreciation on                                       
        available-for-sale securities           (108.8)         (1.5)    (110.3)
Purchased minority interest related                       
        to the acquisition of minority                    
        interest in Citizens                      10.7          10.7       21.4
Net appreciation from the effect                          
        on deferred policy acquisition                    
        costs and on policy liabilities            6.2          --          6.2
Benefit for deferred federal                              
        income taxes and minority                         
        interest                                  40.5           4.8       45.3
                                             ----------------------------------
                                                 (51.4)         14.0      (37.4)
                                             ----------------------------------
Net appreciation, end of year                $    81.9     $    98.6  $   180.5
                                             ==================================
                                                          
1997                                                      
Net appreciation, beginning of year          $    71.1     $    60.5  $   131.6
                                             ----------------------------------
Net appreciation (depreciation) on                        
        available-for-sale securities             83.6          (5.8)      77.8
Purchased minority interest related                       
        to the merger with Allmerica P&C          50.7          59.6      110.3
Net depreciation from the effect                          
        on deferred policy acquisition                    
        costs and on policy liabilities          (16.8)         --        (16.8)
Provision for deferred federal                            
        income taxes and minority                         
        interest                                 (55.3)        (29.7)     (85.0)
                                             ----------------------------------
                                                  62.2          24.1       86.3
                                             ----------------------------------
Net appreciation, end of year                $   133.3     $    84.6  $   217.9
                                             ==================================
                                                          
1996                                                      
Net appreciation, beginning of year          $   108.7     $    44.3  $   153.0
                                             ----------------------------------
Net (depreciation) appreciation on                        
        available-for-sale securities            (94.3)         36.1      (58.2)
Net appreciation from the effect                          
        on deferred policy acquisition                    
        costs and on policy liabilities           23.1          --         23.1
Benefit (provision) for deferred                          
        federal income taxes and                          
        minority interest                         33.6         (19.9)      13.7
                                             ----------------------------------
                                                 (37.6)         16.2      (21.4)
                                             ----------------------------------
Net appreciation, end of year                $    71.1     $    60.5  $   131.6
                                             ==================================

(1) Includes net appreciation on other investments of $0.8 million, $1.8
million, and $0.6 million in 1998, 1997 and 1996, respectively.

62
<PAGE>
 
B. Mortgage Loans and Real Estate

AFC's mortgage loans and real estate are diversified by property type and
location. Real estate investments have been obtained primarily through
foreclosure. Mortgage loans are collateralized by the related properties and
generally are no more than 75% of the property's value at the time the original
loan is made.

     The carrying values of mortgage loans and real estate investments net of
applicable reserves were as follows:

- --------------------------------------------------------------------------------
December 31                                                  1998         1997
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
Mortgage loans                                            $  562.3      $  567.5
Real estate held for sale                                     20.4          50.3
                                                          ----------------------
Total mortgage loans and real estate                      $  582.7      $  617.8
                                                          ======================

     Reserves for mortgage loans were $11.5 million and $20.7 million at
December 31, 1998 and 1997, respectively.

     During 1997, the Company committed to a plan to dispose of all real estate
assets by the end of 1998. At December 31, 1998, there were 7 properties
remaining, in the Company's real estate portfolio, which are being actively
marketed. As a result of the plan, during 1997, real estate assets with a
carrying amount of $54.7 million were written down to the estimated fair value
less cost of disposal of $50.3 million, and a net realized investment loss of
$4.4 million was recognized. Depreciation is not recorded on these assets while
they are held for disposal.

     There were no non-cash investing activities, including real estate acquired
through foreclosure of mortgage loans, in 1998 and 1997. During 1996, non-cash
investing activities included real estate acquired through foreclosure of
mortgage loans, which had a fair value of $0.9 million.

     There were no contractual commitments to extend credit under commercial
mortgage loan agreements at December 31, 1998.

     Mortgage loans and real estate investments comprised the following property
types and geographic regions:

- -------------------------------------------------------------------------------
December 31                                               1998            1997 
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Property type:
   Office building                                     $  304.4        $  265.1
   Residential                                             52.8            66.6
   Retail                                                 108.5           132.8
   Industrial / warehouse                                 110.0           107.2
   Other                                                   18.5            66.8
   Valuation allowances                                   (11.5)          (20.7)
                                                       ------------------------
Total                                                  $  582.7        $  617.8
                                                       ========================
Geographic region:
   South Atlantic                                      $  136.1        $  173.4
   Pacific                                                155.1           152.8
   East North Central                                      80.5           102.0
   Middle Atlantic                                         61.2            73.8
   New England                                             60.7            46.9
   West South Central                                      54.7            34.9
   Other                                                   45.9            54.7
   Valuation allowances                                   (11.5)          (20.7)
                                                       ------------------------
Total                                                  $  582.7        $  617.8
                                                       ========================

     At December 31, 1998, scheduled mortgage loan maturities were as follows:
1999 - $84.7 million; 2000 - $131.6 million; 2001 - $33.9 million; 2002 - $28.4
million; 2003 - $42.5 million and $241.2 million thereafter. Actual maturities
could differ from contractual maturities because borrowers may have the right to
prepay obligations with or without prepayment penalties and loans may be
refinanced. During 1998, the Company did not refinance any mortgage loans based
on terms which differed from those granted to new borrowers.


                                                                              63
<PAGE>
 
C. Investment Valuation Allowances 

Investment valuation allowances which have been deducted in arriving at
investment carrying values as presented in the consolidated balance sheets and
changes thereto are shown below.

- --------------------------------------------------------------------------------
For the Years Ended December 31 
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
                          Balance at                                 Balance at
1998                       January 1   Provisions     Write-offs    December 31
Mortgage loans                $ 20.7       $ (6.8)        $  2.4         $ 11.5
                              =================================================

1997                                                                  
Mortgage loans                $ 19.6       $  2.5         $  1.4         $ 20.7
Real estate                     14.9          6.0           20.9             --
                              -------------------------------------------------
Total                         $ 34.5       $  8.5         $ 22.3         $ 20.7
                              =================================================
1996                                                                  
Mortgage loans                $ 33.8       $  5.5         $ 19.7         $ 19.6
Real estate                     19.6           --            4.7           14.9
                              -------------------------------------------------
Total                         $ 53.4       $  5.5         $ 24.4         $ 34.5
                              =================================================

     Provisions on mortgages during 1998 reflect the release of redundant
reserves. Write-offs of $20.9 million to the investment valuation allowance
related to real estate in 1997 primarily reflect write downs to the estimated
fair value less costs to sell pursuant to the aforementioned 1997 plan of
disposal.

     The carrying value of impaired loans was $22.0 million and $30.5 million,
with related reserves of $6.0 million and $13.8 million as of December 31, 1998
and 1997, respectively. All impaired loans were reserved as of December 31, 1998
and 1997.

     The average carrying value of impaired loans was $26.1 million, $30.8
million and $50.4 million, with related interest income while such loans were
impaired, of $3.2 million, $3.2 million and $5.8 million as of December 31,
1998, 1997 and 1996, respectively.

D. Futures Contracts
AFC purchases long futures contracts and sells short futures contracts on margin
to hedge against interest rate fluctuations associated with the sale of
Guaranteed Investment Contracts ("GICs"). The Company is exposed to interest
rate risk from the time of sale of the GIC until the receipt of the deposit and
purchase of the underlying asset to back the liability. Futures contract
activity increased significantly in 1998 due to the increase in sales of GICs.
The Company's exposure to credit risk under futures contracts is limited to the
margin deposited with the broker. The Company only trades futures contracts with
nationally recognized brokers, which the Company believes have adequate capital
to ensure that there is minimal danger of default. The Company does not require
collateral or other securities to support financial instruments with credit
risk. 

     The notional amount of futures contracts outstanding at December 31, 1998
was $92.7 million. There were no futures contracts outstanding at December 31,
1997. The notional amounts of the contracts represent the extent of the
Company's investment but not future cash requirements, as the Company generally
settles open positions prior to maturity. The maturity of all futures contracts
outstanding are less than one year. The fair value of futures contracts
outstanding was $92.5 million at December 31, 1998.

     Gains and losses on hedge contracts related to interest rate fluctuations
are deferred and recognized in income over the period being hedged corresponding
to related guaranteed investment contracts. If instruments being hedged by
futures contracts are disposed, any unamortized gains or losses on

64
<PAGE>
 
such contracts are included in the determination of the gain or loss from the
disposition. Deferred hedging gains (losses) were $(1.8) million in 1998. There
were no deferred hedging gains or losses in 1997. Gains and losses on hedge
contracts that are deemed ineffective by the Company are realized immediately.
There was $0.1 million of gains realized on ineffective hedges in 1998. There
was no gain or loss in 1997 or 1996.

     A reconciliation of the notional amount of futures contracts is as follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31                  1998         1997        1996 
- --------------------------------------------------------------------------------
(In millions) 
- --------------------------------------------------------------------------------
Contracts outstanding,
   beginning of year                       $       --      $ (40.0)     $  74.7
New contracts                                 1,117.5         (6.5)       (44.0)
Contracts expired                            (1,024.8)        46.5        (70.7)
                                           ------------------------------------
Contracts outstanding,
   end of year                             $     92.7      $    --      $ (40.0)
                                           ====================================

E. Foreign Currency Swap Contracts

The Company enters into foreign currency swap contracts with swap counterparties
to hedge foreign currency exposure on specific fixed income securities. Interest
and principal related to foreign fixed income securities payable in foreign
currencies, at current exchange rates, are exchanged for the equivalent payment
in U.S. dollars translated at a specific currency exchange rate. The primary
risk associated with these transactions is the inability of the counterparty to
meet its obligation. The Company regularly assesses the financial strength of
its counterparties and generally enters into forward or swap agreements with
counterparties rated "A" or better by nationally recognized rating agencies. The
Company's maximum exposure to counterparty credit risk is the difference between
the foreign currency exchange rate, as agreed upon in the swap contract, and the
foreign currency spot rate on the date of the exchange, as indicated by the fair
value of the contract. The fair values of the foreign currency swap contracts
outstanding were $1.2 million and $1.3 million at December 31, 1998 and 1997,
respectively. Changes in the fair value of contracts are reported as an
unrealized gain or loss, consistent with the underlying hedged security. The
Company does not require collateral or other security to support financial
instruments with credit risk. 

     The difference between amounts paid and received on foreign currency swap
contracts is reflected in the net investment income related to the underlying
assets and is not material in 1998, 1997 and 1996. Any gain or loss on the
termination of swap contracts is deferred and recognized with any gain or loss
on the hedged transaction. The Company had no deferred gain or loss on foreign
currency swap contracts in 1998 or 1997.

     A reconciliation of the notional amount of foreign currency swap contracts
is as follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31                 1998         1997          1996 
- --------------------------------------------------------------------------------
(In millions) 
- --------------------------------------------------------------------------------
Contracts outstanding,
   beginning of year                         $  42.6      $  47.6       $  69.4
New contracts                                     --          5.0            --
Contracts expired                                 --        (10.0)        (21.8)
                                             ----------------------------------
Contracts outstanding,
   end of year                               $  42.6      $  42.6       $  47.6
                                             ==================================

     Expected maturities of such foreign currency swap contracts outstanding at
December 31, 1998 are $24.0 million in 1999, $8.3 million in 2000 and $10.3
million thereafter. There are no expected maturities of such foreign currency
swap contracts in 2001, 2002 and 2003.

F. Interest Rate Swap Contracts

The Company enters into interest rate swap contracts to hedge exposure to
interest rate fluctuations. Specifically, for floating rate GIC liabilities that
are matched with fixed rate securities, the Company manages the interest rate
risk by hedging with interest rate swap contracts. Under these swap contracts,
the Company agrees to exchange, at specified intervals, the difference between
fixed and floating interest amounts calculated on an agreed-upon notional
principal amount. The use of interest rate swap contracts increased during 1998
due to the increase in floating rate GIC liabilities. As with foreign currency
swap contracts, the primary risk associated with these transactions is the
inability of the counterparty to meet its obligation. The Company regularly
assesses the financial strength of its counterparties and generally enters into
forward or swap agreements with counterparties rated "A" or better by nationally
recognized rating agencies. Because the underlying principal of swap contracts
is not exchanged, the Company's maximum exposure to counterparty credit risk is
the difference in payments exchanged, which at December 31, 1998 was a net
payable of $3.9 million. The Company does not require collateral or other
security to support financial instruments with credit risk. 

     The net amount receivable or payable is recognized over the life of the
swap contract as an adjustment to net investment income. The (decrease) or
increase in net investment income related to interest rate swap contracts was
$(2.8) million,

                                                                              65
<PAGE>
 
$(0.4) million and $0.6 million for the years ended December 31, 1998, 1997 and
1996, respectively. The fair value of interest rate swap contracts outstanding
was $(28.3) million and $(2.3) million at December 31, 1998 and 1997,
respectively. Changes in the fair value of contracts are reported as an
unrealized gain or loss, consistent with the underlying hedged security. Any
gain or loss on the termination of interest rate swap contracts accounted for as
hedges are deferred and recognized with any gain or loss on the hedged
transaction. The Company had no deferred gain or loss on interest rate swap
contracts in 1998 or 1997. 

     A reconciliation of the notional amount of interest rate swap contracts is
as follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31                 1998          1997         1996 
- --------------------------------------------------------------------------------
(In millions) 
- --------------------------------------------------------------------------------
Contracts outstanding,
    beginning of year                     $    244.1      $    5.0      $  17.5
New contracts                                  873.5         244.7          5.0
Contracts expired                               (5.0)         (5.6)       (17.5)
                                          -------------------------------------
Contracts outstanding,
    end of year                           $  1,112.6      $  244.1      $   5.0
                                          =====================================

     Expected maturities of such interest rate swap contracts outstanding at
December 31, 1998 is $44.0 million in 2000, $234.5 million in 2002, $810.5
million in 2003, and $23.6 million thereafter. There are no expected maturities
of such interest rate contracts in 1999 or 2001.

G. Other Swap Contracts

The Company enters into security return-linked and insurance portfolio-linked
swap contracts for investment purposes. Under the security return-linked
contracts, the Company agrees to exchange cash flows according to the
performance of a specified security or portfolio of securities. Under the
insurance portfolio-linked swap contracts, the Company agrees to exchange cash
flows according to the performance of a specified underwriter's portfolio of
insurance business. As with interest rate swap contracts, the primary risk
associated with these transactions is the inability of the counterparty to meet
its obligation. The Company regularly assesses the financial strength of its
counterparties and generally enters into forward or swap agreements with
counterparties rated "A" or better by nationally recognized rating agencies.
Because the underlying principal of swap contracts is not exchanged, the
Company's maximum exposure to counterparty credit risk is the difference in
payments exchanged, which at December 31, 1998, was not material to the Company.
The Company does not require collateral or other security to support financial
instruments with credit risk. 

     In 1998, the Company also entered into credit default swap agreements.
Under the terms of these agreements, the Company assumes the default risk of a
specific high credit quality issuer in exchange for a stated annual premium. In
the case of default, the Company will pay the counterparty par value for a
pre-determined security of the issuer. The primary risk associated with these
transactions is the default risk of the underlying companies. The Company
regularly assesses the financial strength of the underlying companies and
generally enters into default swap agreements for companies rated "A" or better
by nationally recognized rating agencies.

     The swap contracts are marked to market with any gain or loss recognized
currently. The fair values of swap contracts outstanding were $(0.1) million at
December 31, 1998 and 1997. The net amount receivable or payable under security
returned-linked and insurance portfolio-linked swap contracts is recognized when
the contracts are marked to market. The net increase (decrease) in realized
investment gains related to these contracts was $1.1 million in 1998 and $(1.6)
million in 1997. There were no realized investment gains or losses on other swap
contracts recognized in 1996.

     The stated annual premium under credit default swap contracts is recognized
currently in net investment income. The net increase to investment income
related to credit default swap contracts was $0.2 million in 1998. There was no
investment income recognized in 1997 and 1996.

     A reconciliation of the notional amount of other swap contracts is as
follows:

- --------------------------------------------------------------------------------
For the Years Ended December 31                  1998          1997        1996 
- --------------------------------------------------------------------------------
(In millions) 
- --------------------------------------------------------------------------------
Contracts outstanding,
    beginning of year                        $   15.0      $   58.6      $    --
New contracts                                   266.3         192.1         58.6
Contracts expired                               (26.3)       (211.6)          --
Contracts terminated                               --         (24.1)          --
                                             -----------------------------------
Contracts outstanding,
    end of year                              $  255.0      $   15.0      $  58.6
                                             ===================================

     Expected maturities of such other swap contracts outstanding at December
31, 1998 are as follows: $115.0 million in 1999, $115.0 million in 2000, and
$25.0 million in 2001. There are no expected maturities of other swap contracts
in 2002 or 2003.

H. Other

At December 31, 1998, AFC had no concentration of investments in a single
investee exceeding 10% of shareholders' equity. At December 31, 1997, AFC had no
concentration of investments in a single investee exceeding 10% of Shareholders'
equity except for investments with the U.S. Treasury with a carrying value of
$264.4 million.

66
<PAGE>
 
Note Six Investment Income and Gains and Losses
- --------------------------------------------------------------------------------

A. Net Investment Income

The components of net investment income were as follows:

- -------------------------------------------------------------------------------
For the Years Ended December 31                  1998         1997         1996
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Fixed maturities                             $  539.1     $  544.4     $  555.8
Mortgage loans                                   58.3         57.5         69.5
Equity securities                                 7.4         10.6         11.1
Policy loans                                     11.9         10.9         10.3
Real estate                                       7.2         20.1         40.8
Other long-term investments                      (0.4)        12.4         19.0
Short-term investments                           16.4         21.9         11.3
                                             ----------------------------------
        Gross investment income                 639.9        677.8        717.8
Less investment expenses                        (15.7)       (24.4)       (45.2)
                                             ----------------------------------
        Net investment income                $  624.2     $  653.4     $  672.6
                                             ==================================

     At December 31, 1998, there was one mortgage loan on non-accrual status
which had an outstanding principal balance of $4.3 million. This loan was
restructured and fully impaired. There were no fixed maturities which were on
non-accrual status at December 31, 1998. The effect of non-accruals, compared
with amounts that would have been recognized in accordance with the original
terms of the investments, had no impact in 1998 and 1997, and reduced net income
by $0.5 million in 1996.

     The payment terms of mortgage loans may from time to time be restructured
or modified. The investment in restructured mortgage loans, based on amortized
cost, amounted to $28.7 million, $40.3 million and $51.3 million at December 31,
1998, 1997 and 1996, respectively. Interest income on restructured mortgage
loans that would have been recorded in accordance with the original terms of
such loans amounted to $3.3 million, $3.9 million and $7.7 million in 1998, 1997
and 1996, respectively. Actual interest income on these loans included in net
investment income aggregated $3.3 million, $4.2 million and $4.5 million in
1998, 1997 and 1996, respectively.

     There were no fixed maturities which were non-income producing for the year
ended December 31, 1998. There was, however, one mortgage loan which was
non-income producing for the year ended December 31, 1998, which had an
outstanding principal balance of $4.3 million and was fully impaired.

     Included in other long-term investments is a loss from limited partnerships
of $7.5 million in 1998, and income of $7.8 million and $13.7 million in 1997
and 1996, respectively.

B. Net Realized Investment Gains and Losses 
Realized gains (losses) on investments were as follows: 

- -------------------------------------------------------------------------------
For the Years Ended December 31                  1998         1997         1996
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Fixed maturities                              $ (13.5)     $  14.0      $ (10.1)
Mortgage loans                                    8.8         (1.2)        (2.4)
Equity securities                                66.6         53.2         55.0
Real estate                                      13.7         12.8         21.1
Other                                           (14.7)        (2.6)         2.3
                                              ---------------------------------
Net realized investment gains                 $  60.9      $  76.2      $  65.9
                                              =================================

C. Other Comprehensive Income Reconciliation

The following table provides a reconciliation of gross unrealized gains to the
net balance shown in the Statement of Comprehensive Income: 

- --------------------------------------------------------------------------------
For the Years Ended December 31                    1998         1997       1996 
- --------------------------------------------------------------------------------
(In millions) 
- --------------------------------------------------------------------------------
Unrealized gains on securities:
  Unrealized holding gains 
   arising during period (net of 
   taxes and minority interest 
   of $(20.7) million, $122.0 
   million and $23.5 million in 
   1998, 1997 and 1996
   respectively)                                $  (1.1)    $  125.5    $   7.3
 Less: reclassification
   adjustment for gains
   included in net income (net
   of taxes and minority interest
   of $24.6 million, $37.0
   million and $37.2 million in
   1998, 1997 and 1996
   respectively)                                   36.3         39.2       28.7
                                                -------------------------------
Other comprehensive income                      $ (37.4)    $   86.3    $ (21.4)
                                                ===============================

                                                                              67
<PAGE>
 
Note Seven Fair Value Disclosures 
            of Financial Instruments
- --------------------------------------------------------------------------------
Statement No. 107, "Disclosures about Fair Value of Financial Instruments",
requires disclosure of fair value information about certain financial
instruments (insurance contracts, real estate, goodwill and taxes are excluded)
for which it is practicable to estimate such values, whether or not these
instruments are included in the balance sheet. The fair values presented for
certain financial instruments are estimates which, in many cases, may differ
significantly from the amounts which could be realized upon immediate
liquidation. In cases where market prices are not available, estimates of fair
value are based on discounted cash flow analyses which utilize current interest
rates for similar financial instruments which have comparable terms and credit
quality. Included in the fair value of fixed maturities are swap contracts used
to hedge fixed maturities with a fair value of $(27.1) million at December 31,
1998. Fair values of swap contracts were not material at December 31, 1997.

     The following methods and assumptions were used to estimate the fair value
of each class of financial instruments:

Cash and Cash Equivalents

For these short-term investments, the carrying amount approximates fair value.

Fixed Maturities 

Fair values are based on quoted market prices, if available. If a quoted market
price is not available, fair values are estimated using independent pricing
sources or internally developed pricing models using discounted cash flow
analyses.

Equity Securities

Fair values are based on quoted market prices, if available.
If a quoted market price is not available, fair values are estimated using
independent pricing sources or internally developed pricing models.

Mortgage Loans

Fair values are estimated by discounting the future contractual cash flows using
the current rates at which similar loans would be made to borrowers with similar
credit ratings. The fair value of below investment grade mortgage loans are
limited to the lesser of the present value of the cash flows or book value.

Reinsurance Receivables

The carrying amount reported in the consolidated balance sheets approximates
fair value.

Policy Loans

The carrying amount reported in the consolidated balance sheets approximates
fair value since policy loans have no defined maturity dates and are inseparable
from the insurance contracts.

Investment Contracts (Without Mortality Features)

Fair values for the Company's liabilities under guaranteed investment type
contracts are estimated using discounted cash flow calculations using current
interest rates for similar contracts with maturities consistent with those
remaining for the contracts being valued. Other liabilities are based on
surrender values. 

Debt 

The carrying value of short-term debt reported in the balance sheet approximates
fair value. The fair value of long-term debt was estimated using market quotes,
when available, and when not available, discounted cash flow analyses.

Mandatorily Redeemable Preferred Securities of a 
Subsidiary Trust Holding Solely Junior Subordinated 
Debentures of the Company

Fair values are based on quoted market prices, if available. If a quoted market
price is not available, fair values are estimated using independent pricing
sources.

68
<PAGE>
 
The estimated fair values of the financial instruments were as follows:
<TABLE> 
<CAPTION> 
- ------------------------------------------------------------------------------------------------------------------------------------
December 31     1998    1997
- ------------------------------------------------------------------------------------------------------------------------------------
(In millions)
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                           Carrying       Fair   Carrying       Fair
                                                                                              Value      Value      Value      Value
<S>                                                                                      <C>        <C>        <C>        <C> 
Financial Assets
        Cash and cash equivalents                                                        $    550.3 $    550.3 $    215.1 $    215.1
        Fixed maturities                                                                    7,780.8    7,780.8    7,313.7    7,313.7
        Equity securities                                                                     397.1      397.1      479.0      479.0
        Mortgage loans                                                                        562.3      587.1      567.5      597.0
        Policy loans                                                                          154.3      154.3      141.9      141.9
                                                                                         -------------------------------------------
                                                                                         $  9,444.8 $  9,469.6 $  8,717.2 $  8,746.7
                                                                                         ===========================================

Financial Liabilities
        Guaranteed investment contracts                                                  $  1,791.8 $  1,830.8 $    985.2 $  1,004.7
        Supplemental contracts without life contingencies                                      37.3       37.3       22.4       22.4
        Dividend accumulations                                                                 88.4       88.4       87.8       87.8
        Other individual contract deposit funds                                                61.6       61.1       57.9       55.7
        Other group contract deposit funds                                                    700.4      704.0      714.8      715.5
        Individual fixed annuity contracts                                                  1,110.6    1,073.6      907.4      882.2
        Short-term debt                                                                       221.3      221.3       33.0       33.0
        Long-term debt                                                                        199.5      213.4      202.1      216.6
        Mandatorily redeemable preferred securities of a subsidiary trust holding
                solely junior subordinated debentures of the Company                          300.0      334.7      300.0      326.8
                                                                                         -------------------------------------------
                                                                                         $  4,510.9 $  4,564.6 $  3,310.6 $  3,344.7
                                                                                         ===========================================
</TABLE> 
                                                                              69
<PAGE>
 
Note Eight Closed Block
- --------------------------------------------------------------------------------
Included in other income in the Consolidated Statements of Income in 1998, 1997
and 1996 is a net pre-tax contribution from the Closed Block of $10.4 million,
$9.1 million and $8.6 million, respectively. Summarized financial information of
the Closed Block as of December 31, 1998 and 1997 and for the period ended
December 31, 1998, 1997 and 1996 is as follows:

- --------------------------------------------------------------------------------
December 31                                                      1998       1997
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
Assets
   Fixed maturities, at fair value (amortized
           cost of $399.1 and $400.1, respectively)          $  414.2   $  412.9
   Mortgage loans                                               136.0      112.0
   Policy loans                                                 210.9      218.8
   Cash and cash equivalents                                      9.4       25.1
   Accrued investment income                                     14.1       14.1
   Deferred policy acquisition costs                             15.6       18.2
   Other assets                                                   2.9        5.6
                                                             -------------------
Total assets                                                 $  803.1   $  806.7
                                                            ====================
Liabilities
   Policy liabilities and accruals                           $  862.9   $  875.1
   Other liabilities                                              9.1       10.4
                                                             -------------------
Total liabilities                                            $  872.0   $  885.5
                                                             ===================

- -------------------------------------------------------------------------------
For the Years Ended December 31                    1998        1997        1996
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Revenues
   Premiums and other income                   $   55.4    $   58.3    $   61.7
   Net investment income                           53.3        53.4        52.6
   Realized investment gain (loss)                  0.1         1.3        (0.7)
                                               --------------------------------
Total revenues                                    108.8       113.0       113.6
                                               --------------------------------
Benefits and expenses
   Policy benefits                                 95.0       100.5       101.2
   Policy acquisition expenses                      2.7         3.0         3.2
   Other operating expenses                         0.7         0.4         0.6
                                               --------------------------------
Total benefits and expenses                        98.4       103.9       105.0
                                               --------------------------------
Contribution from the Closed Block             $   10.4    $    9.1    $    8.6
                                               ================================

Cash flows
   Cash flows from operating
    activities:
    Contribution from the Closed
       Block                                   $   10.4    $    9.1    $    8.6
    Change in:
       Deferred policy acquisition
          costs, net                                2.6         2.9         3.4
       Premiums and other receivables               0.3          --         0.2
       Policy liabilities and accruals            (13.5)      (11.6)      (13.9)
       Accrued investment income                     --         0.2         2.3
       Deferred taxes                               0.1        (5.1)        1.0
       Other assets                                 2.4        (2.9)       (1.6)
       Expenses and taxes payable                  (2.9)       (2.0)        1.7
       Other, net                                  (0.1)       (1.2)        1.4
                                               --------------------------------
  Net cash (used in) provided
    by operating activities                        (0.7)      (10.6)        3.1
                                               --------------------------------
  Cash flows from investing
    activities:
    Sales, maturities and
     repayments of investments                     83.6       161.6       188.1
    Purchases of investments                     (106.5)     (161.4)     (196.9)
    Other, net                                      7.9        11.4        12.2
                                               --------------------------------
  Net cash (used in) provided by
    investing activities                          (15.0)       11.6         3.4
                                               --------------------------------
Net (decrease) increase in cash
  and cash equivalents                            (15.7)        1.0         6.5
Cash and cash equivalents,
  beginning of year                                25.1        24.1        17.6
                                               --------------------------------
Cash and cash equivalents,
  end of year                                  $    9.4    $   25.1    $   24.1
                                               ================================


70
<PAGE>
 
     There were no valuation allowances on mortgage loans at December 31, 1998,
1997 and 1996, respectively.

     Many expenses related to Closed Block operations are charged to operations
outside the Closed Block; accordingly, the contribution from the Closed Block
does not represent the actual profitability of the Closed Block operations.
Operating costs and expenses outside of the Closed Block are, therefore,
disproportionate to the business outside the Closed Block.

Note Nine Debt
================================================================================
Short and long-term debt consisted of the following:
- --------------------------------------------------------------------------------
December 31                                                     1998        1997
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
Short-term
        Commercial paper                                    $   41.3    $   32.6
        Borrowings under bank credit facility                  150.0          --
        Repurchase agreements                                   30.0          --
        Other                                                     --         0.4
                                                            --------------------
Total short-term debt                                       $  221.3    $   33.0
                                                            ====================
Long-term
        Senior Debentures (unsecured)                       $  199.5    $  199.5
        Other                                                     --         2.6
                                                            --------------------
Total long-term debt                                        $  199.5    $  202.1
                                                            ====================

     AFC issues commercial paper primarily to manage imbalances between
operating cash flows and existing commitments. Commercial paper borrowing
arrangements are supported by a credit agreement. At December 31, 1998, the
weighted average interest rate for outstanding commercial paper was
approximately 5.34%.

     Effective May 29, 1998, AFC entered into a credit agreement which replaces
lines of credit previously held by FAFLIC and Allmerica P&C, and provides for a
$150.0 million credit facility, which expires on May 28, 1999. Borrowings under
this agreement are unsecured and incur interest at a rate per annum equal to, at
the Company's option, a designated base rate or the eurodollar rate plus
applicable margin. At December 31, 1998, the Company had approximately $150.0
million in committed lines of credit, of which $108.7 million was available for
borrowing. These lines of credit generally had terms of less than one year, and
required the Company to pay annual commitment fees limited to 0.06% of the
available credit.

     Effective December 4, 1998, AFC entered into a credit agreement that
expired on February 5, 1999. Borrowings under this agreement were unsecured and
incurred interest at a rate per annum equal to the eurodollar rate plus
applicable margin. Borrowings outstanding under this credit facility at December
31, 1998 were $150.0 million.

     The Company utilized repurchase agreements to finance certain transactions
and had approximately $30.0 million in such agreements outstanding at December
31, 1998.

     In June 1997, the Company entered into a credit agreement providing for a
$225.0 million revolving line of credit that expired on December 15, 1997.
During 1997, the Company drew $140.0 million on the line of credit. Borrowings
under the line of credit were unsecured and bore interest at a rate per annum
equal to, at the Company's option, a designated base rate or the eurodollar rate
plus an applicable margin. These borrowings were repaid in full by December 15,
1997. 

     Senior Debentures of the Company have a $200.0 million face value, pay
interest semiannually at a rate of 7 5/8%, and mature on October 16, 2025. The
Senior Debentures are subject to certain restrictive covenants, including
limitations on issuance of or disposition of stock of restricted subsidiaries
and limitations on liens. The Company is in compliance with all covenants.

     Interest expense was $23.4 million, $21.7 million and $32.1 million in
1998, 1997 and 1996, respectively. Interest expense included $15.3 million
related to the Company's Senior Debentures for each year. Interest expense
related to borrowings under the credit agreements was approximately $0.7 million
in 1998 and $2.8 million in 1997. During 1996, interest expense also included
$11.0 million related to interest payments of repurchase agreements. All
interest expense is recorded in other operating expenses.

                                                                              71
<PAGE>
 
Note Ten Federal Income Taxes
- --------------------------------------------------------------------------------
Provisions for federal income taxes have been calculated in accordance with the
provisions of Statement No. 109. A summary of the federal income tax expense
(benefit) in the consolidated statements of income is shown below:

- -------------------------------------------------------------------------------
For the Years Ended December 31               1998           1997          1996
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Federal income tax 
   expense (benefit)
   Current                                 $  65.5        $  79.7       $  90.9
   Deferred                                  (16.4)          13.9         (15.7)
                                           ------------------------------------
Total                                      $  49.1        $  93.6       $  75.2
                                           ====================================

     The federal income taxes attributable to the consolidated results of
operations are different from the amounts determined by multiplying income
before federal income taxes by the expected federal income tax rate. The sources
of the difference and the tax effects of each were as follows:

- -------------------------------------------------------------------------------
For the Years Ended December 31                  1998         1997         1996
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Expected federal income tax
   expense                                    $  97.9     $  127.9     $  116.1
      Tax-exempt interest                       (38.9)       (37.9)       (35.3)
      Differential earnings amount                 --           --        (10.2)
      Dividend received deduction                (5.1)        (3.2)        (1.6)
      Changes in tax reserve
        estimates                                 2.3          7.8          4.7
      Tax credits                                (8.5)        (2.7)          --
      Other, net                                  1.4          1.7          1.5
                                              ---------------------------------
Federal income tax expense                    $  49.1     $   93.6     $   75.2
                                              =================================

     Until conversion to a stock life insurance company, FAFLIC, as a mutual
company, reduced its deduction for policyholder dividends by the differential
earnings amount. This amount was computed, for each tax year, by multiplying the
average equity base of the FAFLIC/AFLIAC consolidated group, as determined for
tax purposes, by the estimate of an excess of an imputed earnings rate over the
average mutual life insurance companies' earnings rate. The differential
earnings amount for each tax year was subsequently recomputed when actual
earnings rates were published by the Internal Revenue Service ("IRS"). The
differential earnings amount included in 1996 related to an adjustment for the
1994 tax year based on the actual average mutual life insurance companies'
earnings rate issued by the IRS in 1996. As a stock life company, FAFLIC is no
longer required to reduce its policyholder dividend deduction by the
differential earnings amount.

     The deferred income tax (asset) liability represents the tax effects of
temporary differences attributable to the Company's consolidated federal tax
return group. Its components were as follows:

- -------------------------------------------------------------------------------
December 31                                                 1998           1997
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Deferred tax (assets) liabilities
   AMT carryforwards                                    $  (16.8)      $  (15.6)
   Loss reserve discounting                               (406.6)        (391.6)
   Deferred acquisition costs                              345.8          291.8
   Employee benefit plans                                  (45.3)         (48.0)
   Investments, net                                        121.6          175.4
   Bad debt reserve                                         (1.8)         (14.3)
   Litigation reserves                                     (10.9)            --
   Other, net                                               (5.8)          15.2
                                                        -----------------------
Deferred tax (asset) liability, net                     $  (19.8)      $   12.9
                                                        =======================

     Gross deferred income tax assets totaled $538.2 million and $469.5 million
at December 31, 1998 and 1997, respectively. Gross deferred income tax
liabilities totaled $518.4 million and $482.4 million at December 31, 1998 and
1997, respectively.

     The Company believes, based on its recent earnings history and its future
expectations, that the Company's taxable income in future years will be
sufficient to realize all deferred tax assets. In determining the adequacy of
future income, the Company considered the future reversal of its existing
temporary differences and available tax planning strategies that could be
implemented, if necessary. At December 31, 1998, there are available alternative
minimum tax credit carryforwards of $16.8 million.

     The Company's federal income tax returns are routinely audited by the IRS,
and provisions are routinely made in the financial statements in anticipation of
the results of these audits. The IRS has examined the FAFLIC/AFLIAC consolidated
group's federal income tax returns through 1994. The IRS has also examined the
former Allmerica P&C consolidated group's federal income tax returns through
1991. The Company has appealed certain adjustments proposed by the IRS with
respect to the federal income tax returns for 1992, 1993 and 1994 for the
FAFLIC/AFLIAC consolidated group. Also, certain adjustments proposed by the IRS
with respect to FAFLIC/AFLIAC's federal income tax returns for 1982 and 1983
remain unresolved. If upheld, these adjustments would result in additional
payments; however, the Company will vigorously defend its position with respect
to these adjustments. In the Company's opinion, adequate tax liabilities have
been established for all years. However, the amount of these tax liabilities
could be revised in the near term if estimates of the Company's ultimate
liability are revised.

72
<PAGE>
 
Note Eleven Pension Plans
- --------------------------------------------------------------------------------
AFC provides retirement benefits to substantially all of its employees under a
defined benefit pension plan. This plan is based on a defined benefit cash
balance formula, whereby the Company annually provides an allocation to each
eligible employee based on a percentage of that employee's salary, similar to a
defined contribution plan arrangement. The 1998, 1997 and 1996 allocations were
based on 7.0% of each eligible employee's salary. In addition to the cash
balance allocation, certain transition group employees, who have met specified
age and service requirements as of December 31, 1994, are eligible for a
grandfathered benefit based primarily on the employees' years of service and
compensation during their highest five consecutive plan years of employment. The
Company's policy for the plans is to fund at least the minimum amount required
by the Employee Retirement Income Security Act of 1974.

Components of net periodic pension cost were as follows:

- -------------------------------------------------------------------------------
For the Years Ended December 31                    1998        1997        1996
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Service cost - benefits earned 
        during the year                         $  19.0     $  19.9     $  19.0
Interest cost                                      25.5        23.5        21.9
Expected return on plan assets                    (34.9)      (31.2)      (28.3)
Recognized net actuarial
        loss (gain)                                 0.4         0.1        (0.4)
Amortization of transition asset                   (1.8)       (1.9)       (1.9)
Amortization of prior service cost                 (1.7)       (2.0)       (2.3)
                                                -------------------------------
Net periodic pension cost                       $   6.5     $   8.4     $   8.0
                                                ===============================

The following table summarizes the status of the plan. At December 31, 1998 and
1997, the plans' assets exceeded their projected benefit obligations.

- --------------------------------------------------------------------------------
December 31                                                    1998        1997
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
Change in benefit obligations:          
Projected benefit obligation at beginning 
        of year                                            $  370.4    $  344.2
Service cost - benefits earned during
        the year                                               19.0        19.9
Interest cost                                                  25.5        23.5
Actuarial losses                                               20.4         0.3
Benefits paid                                                 (21.1)      (17.5)
                                                           --------------------
Projected benefit obligation at end of year                   414.2       370.4
                                                           --------------------
Change in plan assets:
Fair value of plan assets at beginning of year                395.5       347.8
Actual return on plan assets                                   67.2        65.2
Benefits paid                                                 (21.1)      (17.5)
                                                           --------------------
Fair value of plan assets at end of year                      441.6       395.5
                                                           --------------------
Funded status of the plan                                      27.4        25.1
Unrecognized transition obligation                            (23.9)      (26.2)
Unamortized prior service cost                                (11.0)      (13.9)
Unrecognized net actuarial gains                              (54.9)      (44.9)
                                                           --------------------
Net pension liability                                      $  (62.4)   $  (59.9)
                                                           ====================

     As a result of the Company's merger with Allmerica P&C, certain pension
liabilities were reduced by $11.7 million in 1997, to reflect their fair value
as of the merger date. These pension liabilities were reduced by $10.3 million
in 1998, which reflects fair value, net of applicable amortization.

     Determination of the projected benefit obligations was based on a weighted
average discount rate of 6.5% and 7.0% in 1998 and 1997, respectively, and the
assumed long-term rate of return on plan assets was 9.0% in both 1998 and 1997.
The actuarial present value of the projected benefit obligations was determined
using assumed rates of increase in future compensation levels ranging from 5.0%
to 5.5%. Plan assets are invested primarily in various separate accounts and the
general account of FAFLIC. Plan assets also include 973,262 shares of AFC Common
Stock at both December 31, 1998 and 1997, with a market value of $56.3 million
and $48.6 million at December 31, 1998 and 1997, respectively.

     The Company has a defined contribution 401(k) plan for its employees,
whereby the Company matches employee elective 401(k) contributions, up to a
maximum percentage determined annually by the Board of Directors. During 1998,
1997 and 1996, the Company matched 50% of employees' contributions up to 6.0% of
eligible compensation. The total expense related to this plan was $5.6 million,
$3.3 million and $5.5 million in 1998, 1997 and 1996, respectively. In addition
to this plan, the Company has a defined contribution plan for substantially all
of its agents. The Plan expense in 1998, 1997 and 1996 was $3.0 million, $2.8
million and $2.0 million, respectively.

                                                                              73
<PAGE>
 
Note Twelve Other Postretirement 
            Benefit Plans
- --------------------------------------------------------------------------------
In addition to the Company's pension plans, the Company currently provides
postretirement medical and death benefits to certain full-time employees and
dependents, under a plan sponsored by FAFLIC. Generally, employees become
eligible at age 55 with at least 15 years of service. Spousal coverage is
generally provided for up to two years after death of the retiree. Benefits
include hospital, major medical and a payment at death equal to retirees' final
compensation up to certain limits. Effective January 1, 1996, the Company
revised these benefits so as to establish limits on future benefit payments and
to restrict eligibility to current employees. The medical plans have varying
copayments and deductibles, depending on the plan. These plans are unfunded. 

     The plan changes, effective January 1, 1996, resulted in a negative plan
amendment (change in eligibility and medical benefits) of $26.8 million and
curtailment (no future increases in life insurance) of $5.3 million. The
negative plan amendment will be amortized as prior service cost over the average
number of years to full eligibility (approximately nine years or $3.0 million
per year). Of the $5.3 million curtailment gain, $3.3 million has been deducted
from unrecognized loss and $2.0 million has been recorded as a reduction of the
net periodic postretirement benefit expense.

     The plans' funded status reconciled with amounts recognized in the
Company's consolidated balance sheet were as follows:

- -------------------------------------------------------------------------------
December 31                                                   1998         1997
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Change in benefit obligations:

Accumulated postretirement benefit
        obligation at beginning of year                    $  71.8      $  72.3
Service cost                                                   3.1          3.0
Interest cost                                                  5.1          4.6
Actuarial losses                                               7.6         (4.7)
Benefits paid                                                 (3.6)        (3.4)
                                                           --------------------
Accumulated postretirement benefit
        obligation at end of year                             84.0         71.8
Fair value of plan assets at end of year                        --           --
                                                           --------------------
Funded status of the plan                                    (84.0)       (71.8)
Unamortized prior service cost                               (12.9)       (15.3)
Unrecognized net actuarial losses                              7.5          0.8
                                                           --------------------
Accumulated postretirement benefit costs                   $ (89.4)     $ (86.3)
                                                           ====================

The components of net periodic postretirement benefit costs were as follows:

- -------------------------------------------------------------------------------
For the Years Ended December 31                      1998       1997       1996
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Service cost                                       $  3.1     $  3.0     $  3.2
Interest cost                                         5.1        4.6        4.6
Recognized net actuarial
        loss (gain)                                   0.1       (0.1)       0.2
Amortization of prior service cost                   (2.4)      (2.7)      (3.0)
                                                   ----------------------------
Net periodic postretirement
        benefit cost                               $  5.9     $  4.8     $  5.0
                                                   ============================

     As a result of the Company's merger with Allmerica P&C in 1997, certain
postretirement liabilities were reduced by $6.1 million to reflect their fair
value as of the merger date. These postretirement liabilities were reduced by
$5.4 million in 1998, which reflects fair value, net of applicable amortization.

     For purposes of measuring the accumulated postretirement benefit obligation
at December 31, 1998, health care costs were assumed to increase 7.0% in 1999,
declining thereafter until the ultimate rate of 5.5% is reached in 2001 and
remains at that level thereafter. The health care cost trend rate assumption has
a significant effect on the amounts reported. For example, increasing the
assumed health care cost trend rates by one percentage point in each year would
increase the accumulated postretirement benefit obligation at December 31, 1998
by $5.7 million, and the aggregate of the service and interest cost components
of net periodic postretirement benefit expense for 1998 by $0.7 million.
Conversely, decreasing the assumed health care cost trend rates by one
percentage point in each year would decrease the accumulated postretirement
benefit obligation at December 31, 1998 by $5.2 million, and the aggregate of
the service and interest cost components of net periodic postretirement benefit
expense for 1998 by $0.6 million.

     The weighted average discount rate used in determining the accumulated
postretirement benefit obligation was 6.5% and 7.0% at December 31, 1998 and
1997, respectively. In addition, the actuarial present value of the accumulated
postretirement benefit obligation was determined using an assumed rate of
increase in future compensation levels of 5.5% for FAFLIC agents.

74
<PAGE>
 
Note Thirteen Stock-Based
              Compensation Plans
- --------------------------------------------------------------------------------
The Company has elected to apply the provisions of Accounting Principles Board
Opinion No. 25 (APB No. 25) in accounting for its stock-based compensation
plans, and thus no compensation cost has been recognized for stock options in
the financial statements. The pro forma effect of recognizing compensation cost
based on an instrument's fair value at the date of grant, consistent with
Statement No. 123, "Accounting for Stock-Based Compensation", results in net
income and earnings per share of $194.4 million and $3.23 per share-diluted
($3.25 per share-basic) in 1998, $206.0 million and $3.76 per share-diluted
($3.77 per share- basic) in 1997, and $181.4 million and $3.62 per share (basic
and diluted) in 1996. Since options vest over several years and additional
awards generally are made each year, the aforementioned pro forma effects are
not likely to be representative of the effects on reported net income for future
years.

     Effective June 17, 1996, the Company adopted a Long Term Stock Incentive
Plan for employees of the Company (the "Employees' Plan"). Key employees of the
Company and its subsidiaries are eligible for awards pursuant to the Plan
administered by the Compensation Committee of the Board of Directors (the
"Committee") of the Company. Under the terms of the Employees' Plan, the maximum
number of shares available for award in any given year is equal to 2.25% of the
outstanding common stock of the Company at the beginning of the year, plus any
awards authorized but unused from prior years. In addition, the maximum number
of shares authorized for grants over the life of the plan is equal to 4,432,309
shares as of December 31, 1998, increasing annually by 1.25% of the Company's
outstanding stock.

     Options may be granted to eligible employees at a price not less than the
market price of the Company's common stock on the date of grant. Option shares
may be exercised subject to the terms prescribed by the Committee at the time of
grant, otherwise options vest at the rate of 20% annually for five consecutive
years and must be exercised not later than ten years from the date of grant.

     Stock grants may be awarded to eligible employees at a price established by
the Committee (which may be zero). Under the Employees' Plan, stock grants may
vest based upon performance criteria or continued employment. Stock grants which
vest based on performance vest over a minimum one year period. Stock grants
which vest based on continued employment vest at the end of a minimum of three
consecutive years.

     Information on the Company's stock option plan is summarized below: 

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------

(In whole shares and dollars)                                     1998                       1997                       1996
- ------------------------------------------------------------------------------------------------------------------------------------
                                                       

                                                                      Weighted                   Weighted                   Weighted
                                                                       Average                    Average                    Average
                                                        Options Exercise Price     Options Exercise Price     Options Exercise Price
<S>                                                   <C>            <C>           <C>          <C>           <C>          <C> 
Outstanding at beginning of year                      1,075,044      $   33.45     209,500      $   27.50          --      $      --
Granted                                                 807,511          54.06     849,500          35.64     231,500          27.50

Converted from Allmerica P&C merger                          --             --     114,509          27.40          --             --

Converted from Citizens acquisition                      38,976          28.27          --             --          --             --

Exercised                                                61,693          31.34      16,021          27.23          --             --

Forfeited                                               113,599          41.85      82,444          33.74      22,000          27.50
                                                    --------------------------------------------------------------------------------
Outstanding at end of year                            1,746,239      $   42.39   1,075,044      $   33.45     209,500      $   27.50
                                                    ================================================================================
Options exercisable at end of year                      240,384      $   32.61      57,116      $   27.38          --      $     --
                                                    ================================================================================
</TABLE>

     No options expired during 1998, 1997, or 1996. The fair value of each
option is estimated on the date of grant or date of conversion using the
Black-Scholes option-pricing model. For options granted through 1998, the
exercise price equaled the market price of the stock on the grant date. The
weighted average fair value of options granted in 1998, 1997, and 1996 was
$23.68 per share, $15.02 per share, and $13.19 per share, respectively. For
options converted pursuant to the acquisition of the minority interest in
Citizens and Allmerica P&C, the exercise price was less than the fair value of
the stock on the conversion date. The weighted average fair values of these
options were $27.87 and $28.24 per share, respectively.

     The following significant assumptions were used to determine fair value for
1998 options granted and converted:

- --------------------------------------------------------------------------------
                                      1998               1997              1996
- --------------------------------------------------------------------------------
Dividend yield                         0.4%               0.5%              0.6%
Expected volatility                  47.49%             31.52%            23.50%
Risk-free interest rate               4.84%     5.66% to 6.19%    5.29% to 6.33%
Expected lives range
        (in years)                 2.5 to 7           2.5 to 7          2.5 to 7
 
                                                                              75
<PAGE>
 
The following table summarizes information about employee options outstanding
and exercisable at December 31, 1998.

<TABLE>
<CAPTION>
- -------------------------------------------------------------------------------------------------------------------------------
                                                           Options Outstanding                    Options Currently Exercisable
- -------------------------------------------------------------------------------------------------------------------------------
                                                                      Weighted                
                                                                       Average          Weighted                       Weighted
                                                                     Remaining           Average                        Average
                                                                   Contractual          Exercise                       Exercise
Range of Exercise Prices                             Number              Lives             Price           Number         Price
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                                  <C>                   <C>          <C>               <C>          <C>      
$24.50 to $30.66                                    276,666               7.22         $   27.58         102,390      $   27.32
$35.375 to $50.00                                   724,516               8.41         $   35.88         131,316      $   35.72
$52.50 to $68.25                                    745,057               9.14         $   54.22           6,678      $   52.63
</TABLE> 

     During 1998 and 1997, the Company granted shares of nonvested stock to
eligible employees, which vest after three years of continuous employment. There
were no such grants during 1996. During 1998, the Company also granted shares of
nonvested stock to certain agents, which vest 60% after three years, and 20% per
year thereafter. The following table summarizes information about employee and
agent nonvested stock.

- --------------------------------------------------------------------------------
Stock Awards                                                1998           1997
- --------------------------------------------------------------------------------
Common stock granted                                     237,394         68,127
Weighted average fair value per share 
        at the date of grant                            $  37.21       $  34.13

     The Company recognizes compensation expense related to nonvested shares
over the vesting period on a pro rata basis. As a result, the Company recognized
$3.3 million and $0.7 million of compensation cost in 1998 and 1997,
respectively.

Note Fourteen  Dividend Restrictions
- --------------------------------------------------------------------------------
Massachusetts, Delaware, New Hampshire and Michigan have enacted laws governing
the payment of dividends to stockholders by insurers. These laws affect the
dividend paying ability of FAFLIC, AFLIAC, Hanover and Citizens, respectively.

     Massachusetts' statute limits the dividends an insurer may pay in any
twelve month period, without the prior permission of the Commonwealth of
Massachusetts Insurance Commissioner, to the greater of (i) 10% of its statutory
policyholder surplus as of the preceding December 31 or (ii) the individual
company's statutory net gain from operations for the preceding calendar year (if
such insurer is a life company), or its net income for the preceding calendar
year (if such insurer is not a life company). In addition, under Massachusetts
law, no domestic insurer shall pay a dividend or make any distribution to its
shareholders from other than unassigned funds unless the Commissioner shall have
approved such dividend or distribution. During 1998, FAFLIC paid dividends of
$50.0 million to AFC. No dividends were declared by FAFLIC to AFC during 1997 or
1996. During 1999, FAFLIC could pay dividends of $116.4 million to AFC without
prior approval of the Commissioner.

     Pursuant to Delaware's statute, the maximum amount of dividends and other
distributions that an insurer may pay in any twelve month period, without the
prior approval of the Delaware Commissioner of Insurance, is limited to the
greater of (i) 10% of its policyholders' surplus as of the preceding December 31
or (ii) the individual company's statutory net gain from operations for the
preceding calendar year (if such insurer is a life company) or its net income
(not including realized capital gains) for the preceding calendar year (if such
insurer is not a life company). Any dividends to be paid by an insurer, whether
or not in excess of the aforementioned threshold, from a source other than
statutory earned surplus would also require the prior approval of the Delaware
Commissioner of Insurance. No dividends were declared by AFLIAC to FAFLIC during
1998, 1997 or 1996. During 1999, AFLIAC could pay dividends of $26.1 million to
FAFLIC without prior approval.

     Pursuant to New Hampshire's statute, the maximum dividends and other
distributions that an insurer may pay in any twelve month period, without prior
approval of the New Hampshire Insurance Commissioner, is limited to 10% of such
insurer's statutory policyholder surplus as of the preceding December 31.
Hanover declared dividends to Allmerica P&C totaling $125.0 million, $120.0
million and $105.0 million during 1998, 1997 and 1996, respectively. During
1999, the maximum dividend and other distributions that could be declared to
Allmerica P&C by Hanover, without prior approval of the Insurance Commissioner,
is approximately $1.6 million, which considers an extraordinary dividend of
$125.0 million declared on March 12, 1998. The allowable dividend without prior
approval will increase to $126.6 million on March 12, 1999.

76
<PAGE>
 
     Pursuant to Michigan's statute, the maximum dividends and other
distributions that an insurer may pay in any twelve month period, without prior
approval of the Michigan Insurance Commissioner, is limited to the greater of
10% of policyholders' surplus as of December 31 of the immediately preceding
year or the statutory net income less realized gains, for the immediately
preceding calendar year. Citizens Insurance declared dividends to Citizens
Corporation totaling $200.0 million and $6.3 million during 1998 and 1996,
respectively. A $180.0 million extraordinary dividend was approved by the
Commissioner in 1998. No dividends were declared by Citizens Insurance during
1997. During 1999, Citizens Insurance can declare no dividends to Citizens
Corporation without prior approval of the Michigan Insurance Commissioner as a
result of the $180.0 million extraordinary dividend declared on December 21,
1998.

Note Fifteen Segment Information
- --------------------------------------------------------------------------------
The Company offers financial products and services in two major areas: Risk
Management and Retirement and Asset Accumulation. Within these broad areas, the
Company conducts business principally in four operating segments.

     Effective January 1, 1998, the Company adopted Statement No. 131. Upon
adoption, the separate financial information of each segment was redefined
consistent with the way results are regularly evaluated by the chief operating
decision maker in deciding how to allocate resources and in assessing
performance. A summary of the significant changes in reportable segments is
included below.

     The Risk Management group includes two segments: Property and Casualty and
Corporate Risk Management Services. The Property and Casualty segment includes
property and casualty insurance products, such as automobile insurance,
homeowners insurance, commercial multiple peril insurance, and workers'
compensation insurance. These products are offered by Allmerica P&C through its
operating subsidiaries, Hanover and Citizens. Substantially all of the Property
and Casualty segment's earnings are generated in Michigan and the Northeast
(Connecticut, Massachusetts, New York, New Jersey, New Hampshire, Rhode Island,
Vermont and Maine). The Corporate Risk Management Services segment includes
group life and health insurance products and services which assist employers in
administering employee benefit programs and in managing the related risks.

     The Retirement and Asset Accumulation group includes two segments:
Allmerica Financial Services and Allmerica Asset Management. The Allmerica
Financial Services segment includes variable annuities, variable universal life
and traditional life insurance products distributed via retail channels as well
as group retirement products, such as defined benefit and 401(k) plans and
tax-sheltered annuities distributed to institutions. Through its Allmerica Asset
Management segment, the Company offers its customers the option of investing in
three types of GICs; the traditional GIC, the synthetic GIC and the floating
rate GIC. This segment is also a Registered Investment Advisor providing
investment advisory services, primarily to affiliates, and to other
institutions, such as insurance companies and pension plans.

     In addition to the four operating segments, the Company has a Corporate
segment, which consists primarily of cash, investments, corporate debt, Capital
Securities and corporate overhead expenses. Corporate overhead expenses reflect
costs not attributable to a particular segment, such as those generated by
certain officers and directors, Corporate Technology, Corporate Finance, Human
Resources and the legal department.

     Significant changes to the Company's segmentation include a
reclassification of corporate overhead expenses from each operating segment into
the Corporate segment. Additionally, certain products (group retirement
products, such as 401(K) plans and tax-sheltered annuities, group variable
universal life) and certain other non-insurance operations (telemarketing and
trust services) previously reported in the Allmerica Financial Institutional
Services segment were combined with the Allmerica Financial Services segment.
Also, the Company reclassified the GIC product line previously reported in the
Allmerica Financial Institutional Services segment into the Allmerica Asset
Management segment.

     Management evaluates the results of the aforementioned segments based on a
pre-tax and minority interest basis. Segment income is determined by adjusting
net income for net realized investment gains and losses, net gains and losses on
disposals of businesses, extraordinary items, the cumulative effect of
accounting changes and certain other items which management believes are not
indicative of overall operating trends. While these items may be significant
components in understanding and assessing the Company's financial performance,
management believes that the presentation of segment income enhances its
understanding of the Company's results of operations by highlighting net income
attributable to the normal, recurring operations of the business. However,
segment income should not be construed as a substitute for net income determined
in accordance with generally accepted accounting principles.

                                                                              77
<PAGE>
 
Summarized below is financial information with respect to business
segments: 

- -------------------------------------------------------------------------------
For the Years Ended December 31,                  1998         1997        1996
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Segment revenues:
 Risk Management         
   Property and Casualty                     $  2,204.8  $  2,211.0  $  2,145.8
   Corporate Risk Management
           Services                               414.1       405.6       370.7
                                             ----------------------------------
                   Subtotal                     2,618.9     2,616.6     2,516.5
                                             ----------------------------------
 Retirement and Asset
   Accumulation
   Allmerica Financial Services                   724.0       713.9       700.0
   Allmerica Asset Management                     121.7        91.1       110.5
                                             ----------------------------------
                   Subtotal                       845.7       805.0       810.5
                                             ----------------------------------
 Corporate                                         12.9        16.1         6.9
 Intersegment revenues                             (7.6)      (11.5)      (13.8)
                                             ----------------------------------
  Total segment revenues
          including Closed Block                3,469.9     3,426.2     3,320.1
                                             ----------------------------------
Adjustment to segment revenues:
   Adjustment for Closed Block                    (98.3)     (102.6)     (105.7)
   Change in mortality
           assumptions                               --        (4.2)         --
   Contingency payment from
           sale of mutual fund
           processing business                       --          --         4.8
   Net realized gains                              60.9        76.2        65.9
                                             ----------------------------------
   Total revenues                            $  3,432.5  $  3,395.6  $  3,285.1
                                             ==================================
Segment income (loss) before
   income taxes and minority interest:
   Risk Management
     Property and Casualty                   $    151.4  $    172.9  $    170.7
     Corporate Risk Management
             Services                               7.6        27.0        28.3
                                             ----------------------------------
                     Subtotal                     159.0       199.9       199.0
                                             ----------------------------------
   Retirement and Asset
     Accumulation
     Allmerica Financial Services                 166.7       134.6       106.8
     Allmerica Asset Management                    23.7        18.4        11.5
                                             ----------------------------------
                     Subtotal                     190.4       153.0       118.3
                                             ----------------------------------
   Corporate                                      (50.9)      (48.0)      (58.0)
                                             ----------------------------------
     Segment income before income
             taxes and minority interest          298.5       304.9       259.3
                                             ----------------------------------
Adjustments to segment income:
   Net realized investment gains,
     net of amortization                           51.2        76.1        68.7
   Sales practice litigation expense              (31.0)         --          --
   Loss on exiting reinsurance pools              (25.3)         --          --
   Gain from change in mortality
       assumptions                                   --        47.0          --
   Loss on cession of disability
       income business                               --       (53.9)         --
   Contingency payment from
      sale of mutual fund processing
      business                                       --          --         4.8
   Restructuring costs                            (13.0)         --          --
   Other items                                     (0.8)       (8.6)       (1.1)
Income before taxes and
   minority interest                         ----------------------------------
                                             $    279.6  $    365.5  $    331.7
                                             ==================================

- --------------------------------------------------------------------------------
December 31                             1998         1997      1998      1997
- --------------------------------------------------------------------------------
(Dollars in millions)
- --------------------------------------------------------------------------------
                                                                  Deferred
                                     Identifiable Assets     Acquisition Costs
Risk Management 
    Property and Casualty         $   5,649.0  $   5,650.4  $    164.9  $  167.2
    Corporate Risk
        Management
        Services                        570.0        621.9         2.6       2.9
                                  ----------------------------------------------
                Subtotal              6,219.0      6,272.3       167.5     170.1
Retirement and Asset
    Accumulation
    Allmerica Financial
        Services                     19,416.6     15,159.2       993.1     794.5
    Allmerica Asset
         Management                   1,810.9      1,035.1         0.6       0.9
                                  ----------------------------------------------
               Subtotal              21,227.5     16,194.3       993.7     795.4
Corporate                               161.4         82.4          --        --
                                  ----------------------------------------------
    Total                         $  27,607.9  $  22,549.0  $  1,161.2  $  965.5
                                  ==============================================

Note Sixteen Lease Commitments
- --------------------------------------------------------------------------------
Rental expenses for operating leases, principally with respect to buildings,
amounted to $34.9 million, $33.6 million and $34.9 million in 1998, 1997 and
1996, respectively. At December 31, 1998, future minimum rental payments under
non-cancelable operating leases were approximately $73.5 million, payable as
follows: 1999 - $28.6 million; 2000 - $21.0 million; 2001 - $13.8 million; 2002
- - $6.9 million; and $3.2 million thereafter. It is expected that, in the normal
course of business, leases that expire may be renewed or replaced by leases on
other property and equipment; thus, it is anticipated that future minimum lease
commitments may not be less than the amounts shown for 1999.

Note Seventeen Reinsurance
- --------------------------------------------------------------------------------
In the normal course of business, the Company seeks to reduce the loss that may
arise from catastrophes or other events that cause unfavorable underwriting
results by reinsuring certain levels of risk in various areas of exposure with
other insurance enterprises or reinsurers. Reinsurance transactions are
accounted for in accordance with the provisions of Statement No. 113,
"Accounting and Reporting for Reinsurance of Short-Duration and Long-Duration
Contracts".

     Amounts recoverable from reinsurers are estimated in a manner consistent
with the claim liability associated with the reinsured policy. Reinsurance
contracts do not relieve the Company from its obligations to policyholders.
Failure of rein-

78
<PAGE>
 
surers to honor their obligations could result in losses to the Company;
consequently, allowances are established for amounts deemed uncollectible. The
Company determines the appropriate amount of reinsurance based on evaluation of
the risks accepted and analyses prepared by consultants and reinsurers and on
market conditions (including the availability and pricing of reinsurance). The
Company also believes that the terms of its reinsurance contracts are consistent
with industry practice in that they contain standard terms with respect to lines
of business covered, limit and retention, arbitration and occurrence. Based on
its review of its reinsurers' financial statements and reputations in the
reinsurance marketplace, the Company believes that its reinsurers are
financially sound.

     The Company is subject to concentration of risk with respect to reinsurance
ceded to various residual market mechanisms. As a condition to the ability to
conduct certain business in various states, the Company is required to
participate in various residual market mechanisms and pooling arrangements which
provide various insurance coverages to individuals or other entities that are
otherwise unable to purchase such coverage voluntarily provided by private
insurers. These market mechanisms and pooling arrangements include the
Massachusetts Commonwealth Automobile Reinsurers ("CAR"), the Maine Workers'
Compensation Residual Market Pool ("MWCRP") and the Michigan Catastrophic Claims
Association ("MCCA"). At December 31, 1998, CAR was the only reinsurer which
represented 10% or more of the Company's reinsurance business. As a servicing
carrier in Massachusetts, the Company cedes a significant portion of its private
passenger and commercial automobile premiums to CAR. Net premiums earned and
losses and loss adjustment expenses ceded to CAR in 1998, 1997 and 1996 were
$34.3 million and $38.1 million, $32.3 million and $28.2 million, and $38.0
million and $21.8 million, respectively. The Company ceded to MCCA premiums
earned and losses and loss adjustment expenses in 1998, 1997 and 1996 of $3.7
million and $18.0 million, $9.8 million and $(0.8) million, and $50.5 million
and $(52.9) million, respectively.

     On June 2, 1998, the Company recorded a $124.2 million one-time reduction
of its direct and ceded written premiums as a result of a return of excess
surplus from MCCA. This transaction had no impact on the total net premiums
recorded by the Company in 1998.

     Because the MCCA is supported by assessments permitted by statute, and all
amounts billed by the Company to CAR, MWCRP and MCCA have been paid when due,
the Company believes that it has no significant exposure to uncollectible
reinsurance balances.

The effects of reinsurance were as follows:

- -------------------------------------------------------------------------------
For the Years Ended December 31                 1998          1997         1996
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Life and accident and health
  insurance premiums:
    Direct                                 $    416.6   $    417.4   $    389.1
    Assumed                                     111.9        110.7         87.8
    Ceded                                      (189.8)      (170.1)      (138.9)
                                           ------------------------------------
Net premiums                               $    338.7   $    358.0   $    338.0
                                           ====================================
Property and casualty premiums
  written:
     Direct                                $  1,970.4   $  2,068.5   $  2,039.7
     Assumed                                     58.8        103.1        108.7
     Ceded                                      (74.1)      (179.8)      (234.0)
                                           ------------------------------------
Net premiums                               $  1,955.1   $  1,991.8   $  1,914.4
                                           ====================================
Property and casualty premiums
  earned:
    Direct                                 $  1,967.9   $  2,046.2   $  2,018.5
    Assumed                                      64.5        102.0        112.4
    Ceded                                       (66.1)      (195.1)      (232.6)
                                           ------------------------------------
Net premiums                               $  1,966.3   $  1,953.1   $  1,898.3
                                           ====================================
Life and accident and health
   insurance and other individual
   policy benefits, claims, losses
   and loss adjustment expenses:
      Direct                               $    653.6   $    656.4   $    606.5
      Assumed                                    67.9         61.6         44.9
      Ceded                                    (164.0)      (158.8)       (77.8)
                                           ------------------------------------
Net policy benefits, claims, losses
  and loss adjustment expenses             $    557.5   $    559.2   $    573.6
                                           ====================================
Property and casualty benefits,
   claims, losses and loss
   adjustment expenses:
    Direct                                 $  1,589.2   $  1,464.9   $  1,299.8
    Assumed                                      62.7        101.2         85.8
    Ceded                                      (158.2)      (120.6)        (2.2)
                                           ------------------------------------
Net policy benefits, claims, losses
   and loss adjustment expenses            $  1,493.7   $  1,445.5   $  1,383.4
                                           ====================================

                                                                              79
<PAGE>
 
Note Eighteen Deferred Policy Acquisition Costs
- --------------------------------------------------------------------------------
The following reflects the changes to the deferred policy acquisition asset:

- -------------------------------------------------------------------------------
For the Years Ended December 31                    1998        1997        1996
- -------------------------------------------------------------------------------
(In millions)
- -------------------------------------------------------------------------------
Balance at beginning of year                 $    965.5    $  822.7    $  735.7
   Acquisition expenses deferred                  641.2       617.7       547.4
   Amortized to expense during
      the year                                   (452.8)     (476.0)     (470.1)
   Adjustment to equity during
       the year                                     7.3       (11.1)        9.7
   Adjustment for cession of
       disability income insurance                   --       (38.6)         --
   Adjustment for revision of
      universal life and variable
      universal life insurance
      mortality assumptions                          --        50.8          --
                                             ----------------------------------
Balance at end of year                       $  1,161.2    $  965.5    $  822.7
                                             ==================================

     At October 1, 1997, the Company revised the mortality assumptions for
universal life and variable universal life product lines. These revisions
resulted in a $50.8 million recapitalization of deferred policy acquisition
costs.

Note Nineteen Liabilities for Outstanding 
              Claims, Losses and Loss 
              Adjustment Expenses
- --------------------------------------------------------------------------------
The Company regularly updates its estimates of liabilities for outstanding
claims, losses and loss adjustment expenses as new information becomes available
and further events occur which may impact the resolution of unsettled claims for
its property and casualty and its accident and health lines of business. Changes
in prior estimates are recorded in results of operations in the year such
changes are determined to be needed.

     The liability for future policy benefits and outstanding claims, losses and
loss adjustment expenses related to the Company's accident and health business
was $568.0 million, $533.6 million and $471.7 million at December 31, 1998, 1997
and 1996, respectively. Accident and health claim liabilities were re-estimated
for all prior years and were increased by $14.6 million in 1998, and decreased
by $0.2 million and $0.6 million in 1997 and 1996, respectively. The increase in
1998 resulted from the Company's reserve strengthening primarily in the assumed
reinsurance and stop loss only business.

     The following table provides a reconciliation of the beginning and ending
property and casualty reserve for unpaid losses and loss adjustment expenses:

- -------------------------------------------------------------------------------
For the Years Ended December 31                  1998         1997         1996 
- -------------------------------------------------------------------------------
(In millions) 
- -------------------------------------------------------------------------------
Reserve for losses and LAE,
    beginning of year                      $  2,615.4   $  2,744.1   $  2,896.0
Incurred losses and LAE, net of
   reinsurance recoverable:
      Provision for insured events
      of current year                         1,609.0      1,564.1      1,513.3
      Decrease in provision for
      insured events of prior years            (127.2)      (127.9)      (141.4)
                                           ------------------------------------
Total incurred losses and LAE                 1,481.8      1,436.2      1,371.9
                                           ------------------------------------
Payments, net of reinsurance
   recoverable:
      Losses and LAE attributable to
      insured events of current year            871.9        775.1        759.6
      Losses and LAE attributable to
      insured events of prior years             643.0        732.1        627.6
                                           ------------------------------------
Total payments                                1,514.9      1,507.2      1,387.2
                                           ------------------------------------
Change in reinsurance recoverable
    on unpaid losses                             15.0        (50.2)      (136.6)
Other (1)                                          --         (7.5)          --
Reserve for losses and LAE,
    end of year                            $  2,597.3   $  2,615.4   $  2,744.1
                                           ====================================

(1) Includes purchase accounting adjustments.

     As part of an ongoing process, the reserves have been re-estimated for all
prior accident years and were decreased by $127.2 million, $127.9 million and
$141.4 million in 1998, 1997 and 1996, respectively.

     The decrease in favorable development on prior years' reserves of $0.7
million in 1998 results from a $20.7 million decrease in favorable development
at Citizens, significantly offset by a $20.0 million increase in favorable
development at Hanover. The decrease in favorable development on prior year
reserves at Citizens in 1998, reflects a $13.8 million decrease in favorable
development, to $21.9 million, in the workers' compensation line. In addition,
favorable development in the commercial multiple peril line decreased $4.0
million, to $0.3 million. These declines in favorable development are partially
off-

80
<PAGE>
 
set by continued favorable development on prior year reserves in the personal
automobile line due to tort reform in Michigan, which became effective July 26,
1996. The new legislation requires judges rather than juries to determine if the
minimum threshold to allow pain and suffering damage settlements has been met.

     The increase in favorable development at Hanover during 1998 reflects a
$20.6 million increase in favorable development on prior year reserves, to $38.0
million, in the personal automobile line, as well as a $14.9 million increase to
$12.1 million in the commercial multiple peril line. These increases are
primarily attributable to the initiatives taken by the Company over the past two
years which are expected to reduce ultimate settlement costs. These increases
are partially offset by less favorable development in the workers' compensation
line where favorable development on prior year reserves decreased $19.2 million,
to $9.6 million.

     The decrease in favorable development on prior years' reserves of $13.5
million in 1997 results primarily from a $24.6 million decrease in favorable
development at Hanover to $58.4 million, partially offset by an $11.1 million
increase in favorable development at Citizens to $69.5 million. The decrease in
Hanover's favorable development of $24.6 million in 1997 reflects a decrease in
favorable development of $25.0 million, to $17.4 million, in the personal
automobile line as well as a decrease in favorable development of $8.5 million,
to unfavorable development of $2.8 million, in the commercial multiple peril
line. These decreases were partially offset by an increase in favorable
development in the workers' compensation line of $11.5 million, to $28.8
million. The increase in favorable development at Citizens in 1997, reflects
improved severity in the workers' compensation line where favorable development
increased $13.9 million, to $35.7 million, and in the commercial multiple peril
line where favorable development increased $7.0 million, to $4.3 million. These
increases are partially offset by less favorable development in the personal
automobile line, where favorable development decreased $10.5 million, to $22.5
million in 1997.

     This favorable development reflects the Property and Casualty segment's
reserving philosophy consistently applied over these periods. Conditions and
trends that have affected development of the loss and LAE reserves in the past
may not necessarily occur in the future.

     Due to the nature of the business written by the Property and Casualty
segment, the exposure to environmental liabilities is relatively small and
therefore its reserves are relatively small compared to other types of
liabilities. Loss and LAE reserves related to environmental damage and toxic
tort liability, included in the reserve for losses and LAE, were $49.9 million,
$53.1 million and $50.8 million, net of reinsurance of $14.2 million, $15.7
million and $20.2 million in 1998, 1997 and 1996, respectively. The Company does
not specifically underwrite policies that include this coverage, but as case law
expands policy provisions and insurers' liability beyond the intended coverage,
the Company may be required to defend such claims. The Company estimated its
ultimate liability for these claims based upon currently known facts, reasonable
assumptions where the facts are not known, current law and methodologies
currently available. Although these claims are not material, their existence
gives rise to uncertainty and is discussed because of the possibility, however
remote, that they may become material. The Company believes that,
notwithstanding the evolution of case law expanding liability in environmental
claims, recorded reserves related to these claims are adequate. In addition, the
Company is not aware of any litigation or pending claims that may result in
additional material liabilities in excess of recorded reserves. The
environmental liability could be revised in the near term if the estimates used
in determining the liability are revised.


Note Twenty Minority Interest
- --------------------------------------------------------------------------------
The Company's interest in Allmerica P&C, through its wholly-owned subsidiary
FAFLIC, is represented by ownership of 59.5% of the outstanding shares of common
stock at December 31, 1996. Subsequent to the merger on July 16, 1997, Allmerica
P&C became a wholly owned subsidiary of AFC. Allmerica P&C's interest in
Citizens was approximately 82.5% at December 31, 1997 and 1996. Pursuant to the
acquisition of minority interest completed on or about December 3, 1998,
Citizens became a wholly-owned subsidiary of Allmerica P&C.

     Minority interest at December 31, 1998 and 1997 also reflects the Company's
issuance of Capital Securities (See Note 4).

Note Twenty-One Contingencies
- --------------------------------------------------------------------------------
Regulatory and Industry Developments
Unfavorable economic conditions may contribute to an increase in the number of
insurance companies that are under regulatory supervision. This may result in an
increase in mandatory assessments by state guaranty funds, or voluntary payments
by solvent insurance companies to cover losses to policyholders of insolvent or
rehabilitated companies. Mandatory assessments, which are subject to statutory
limits, can be partially recovered through a reduction in future premium taxes
in some states. The Company is not able to reasonably estimate the potential
effect on it of any such future assessments or voluntary payments. 

                                                                              81
<PAGE>
 
Litigation 

In July 1997, a lawsuit on behalf of a putative class was instituted in
Louisiana against AFC and certain of its subsidiaries by individual plaintiffs
alleging fraud, unfair or deceptive acts, breach of contract, misrepresentation,
and related claims in the sale of life insurance policies. In October 1997, the
plaintiffs voluntarily dismissed the Louisiana suit and filed a substantially
similar action in Federal District Court in Worcester, Massachusetts. In early
November 1998, the Company and the plaintiffs entered into a settlement
agreement. The court granted preliminary approval of the settlement on December
4, 1998, and has scheduled a hearing in March 1999 to consider final approval.
Accordingly, AFC recognized a $31.0 million pre-tax expense during the third
quarter of 1998 related to this litigation. Although the Company believes that
this expense reflects appropriate recognition of its obligation under the
settlement, this estimate assumes the availability of insurance coverage for
certain claims, and the estimate may be revised based on the amount of
reimbursement actually tendered by AFC's insurance carriers, if any, and based
on changes in the Company's estimate of the ultimate cost of the benefits to be
provided to members of the class.

     The Company has been named a defendant in various other legal proceedings
arising in the normal course of business. In the Company's opinion, based on the
advice of legal counsel, the ultimate resolution of these proceedings will not
have a material effect on the Company's consolidated financial statements.
However, liabilities related to these proceedings could be established in the
near term if estimates of the ultimate resolution of these proceedings are
revised.

Residual Markets 

The Company is required to participate in residual markets in various states.
The results of the residual markets are not subject to the predictability
associated with the Company's own managed business, and are significant to the
workers' compensation line of business and both the private passenger and
commercial automobile lines of business.

Year 2000

The Year 2000 issue is the result of computer programs being written using two
digits rather than four to define the applicable year. Any of the Company's
computer programs that have date-sensitive software may recognize a date using
"00" as the year 1900 rather than the year 2000. This could result in a system
failure or miscalculations causing disruptions of operations, including, among
other things, a temporary inability to process transactions, send invoices or
engage in similar normal business activities.

     Although the Company does not believe that there is a material contingency
associated with the Year 2000 project, there can be no assurance that exposure
for material contingencies will not arise.

Note Twenty-Two Statutory Financial Information
- --------------------------------------------------------------------------------
The Company's insurance subsidiaries are required to file annual statements with
state regulatory authorities prepared on an accounting basis prescribed or
permitted by such authorities (statutory basis). Statutory surplus differs from
shareholders' equity reported in accordance with generally accepted accounting
principles primarily because policy acquisition costs are expensed when
incurred, investment reserves are based on different assumptions, postretirement
benefit costs are based on different assumptions and reflect a different method
of adoption, life insurance reserves are based on different assumptions and
income tax expense reflects only taxes paid or currently payable.

Statutory net income and surplus are as follows:

- --------------------------------------------------------------------------------
                                                    1998        1997        1996
- --------------------------------------------------------------------------------
(In millions)
- --------------------------------------------------------------------------------
Statutory Net Income (Combined)
        Property and Casualty Companies       $    180.7  $    190.3  $    155.5
        Life and Health Companies                   86.4       191.2       133.3
                                              ----------------------------------
Statutory Shareholders'
Surplus (Combined)
        Property and Casualty Companies       $  1,269.3  $  1,279.6  $  1,201.6
        Life and Health Companies                1,164.1     1,221.3     1,120.1
                                              ----------------------------------

82
<PAGE>
 
Note Twenty-Three Quarterly Results of Operations (Unaudited)
- --------------------------------------------------------------------------------
The quarterly results of operations for 1998 and 1997 are summarized below:

<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------
For the Three Months Ended              
- ----------------------------------------------------------------------------------------------------
(In millions, except per share data)
- ----------------------------------------------------------------------------------------------------
1998                                       March 31        June 30      September 30     December 31
<S>                                          <C>            <C>               <C>             <C>   
Total revenues                               $863.9         $856.7            $843.6          $868.3
Net income                                   $ 66.8          $60.3            $  8.2          $ 65.9 
Net income per share:                                                                       
        Basic                                $ 1.11          $1.00            $ 0.14          $ 1.11
        Diluted                              $ 1.11          $1.00            $ 0.13          $ 1.10
Dividends declared per share                 $ 0.05          $0.05            $ 0.05          $  --
                                             =======================================================
1997                                                                                        
Total revenues                               $856.5         $830.9           $ 855.7          $852.5
Net income                                   $ 15.9         $ 37.7           $  60.7          $ 94.9
Net income per share (basic and diluted)     $ 0.32         $ 0.75           $  1.04          $ 1.58
Dividends declared per share                 $ 0.05         $ 0.05           $  0.05          $ 0.05
                                             =======================================================
</TABLE>

Note: Due to the use of weighted average shares outstanding when calculating
earnings per common share, the sum of the quarterly per common share data may
not equal the per common share data for the year.

                                                                              83
<PAGE>
 
Allmerica Financial Corporation

Board of Directors

Michael P. Angelini (a)
Partner, Bowditch & Dewey, LLP

E. Gordon Gee (a)
President, Brown University

Samuel J. Gerson (a)
Chairman and Chief Executive Officer,
Filene's Basement, Inc.

Gail L. Harrison (d)
Founding Principal, The Wexler Group

Robert P. Henderson (c)
General Partner, Greylock Management 
Corporation

M Howard Jacobson (a)
Senior Advisor and Consultant, Bankers 
Trust Company

Robert J. Murray (d)
Chairman, President and 
Chief Executive Officer, 
New England Business Service, Inc.

J. Terrence Murray (d)
Chairman and Chief Executive Officer, 
Fleet Financial Group, Inc.

John F. O'Brien 
President and Chief Executive Officer,
Allmerica Financial Corporation

John L. Sprague (a)
President, John L. Sprague Associates, Inc.

Robert G. Stachler (c)
Partner, Taft, Stettinius & Hollister, LLP

Herbert C. Varnum (c)
Former Chairman and Chief Executive 
Officer, Quabaug Corporation

Richard Manning Wall (c)
General Counsel and Assistant to 
the Chairman and CEO, FLEXcon 
Company, Inc.

(a) Audit Committee 
(c) Compensation Committee
(d) Directors Committee

Operating Committee

Bruce C. Anderson
Vice President, Corporate Services

Robert E. Bruce 
Vice President, Chief Information Officer

John P. Kavanaugh
Vice President, Chief Investment Officer

John F. Kelly 
Vice President, General Counsel 
and Assistant Secretary

J. Barry May
President, The Hanover Insurance Company

James R. McAuliffe 
President, Citizens Insurance 
Company of America

John F. O'Brien 
President and Chief Executive Officer 

Edward J. Parry, III 
Vice President, Chief Financial Officer 
and Treasurer

Richard M. Reilly
President and Chief Executive Officer, 
Allmerica Financial Life Insurance and 
Annuity Company

Robert P. Restrepo, Jr.
President and Chief Executive Officer, 
Allmerica Property & Casualty 
Companies, Inc.

Eric A. Simonsen
President, Allmerica Services Corporation

Phillip E. Soule
Vice President, Allmerica Voluntary Benefits

84
<PAGE>
 
SHAREHOLDER INFORMATION

ANNUAL MEETING OF SHAREHOLDERS
                                                           
The management and Board of Directors of Allmerica Financial Corporation invite 
you to attend the company's Annual Meeting of Shareholders. The meeting will be 
held on May 11, 1999, at 9:00 a.m. at Allmerica Financial, 440 Lincoln Street, 
Worcester, Massachusetts.

COMMON STOCK AND SHAREHOLDER OWNERSHIP PROFILE

The common stock of Allmerica Financial Corporation is traded on the New York 
Stock Exchange under the symbol "AFC." As of the end of business on 
February 26, 1999, the company had 50,548 shareholders of record. On the same
date, the trading price of the company's common stock closed at $53.38 per
share.

COMMON STOCK PRICES AND DIVIDENDS
<TABLE> 
<CAPTION> 
1998                               High           Low       Dividends
- ---------------------------------------------------------------------
<S>                               <C>            <C>        <C>
First Quarter                      $66.38         $42.31     $0.05
Second Quarter                     $72.13         $61.31     $0.05
Third Quarter                      $72.13         $57.31     $0.05
Fourth Quarter                     $57.88         $39.25        --

<CAPTION> 
1997                               High           Low       Dividends
- ---------------------------------------------------------------------
<S>                               <C>            <C>        <C>
First Quarter                      $40.25         $32.63     $0.05
Second Quarter                     $40.38         $33.50     $0.05
Third Quarter                      $45.25         $39.25     $0.05
Fourth Quarter                     $51.00         $42.88     $0.05   
</TABLE> 

DIVIDENDS

Allmerica Financial Corporation historically has paid a quarterly dividend of 
$0.05 per share. On December 15, 1998, Allmerica announced that its Board of 
Directors had decided to pay dividends on the company's common stock annually 
rather than on a quarterly basis in 1999. At the same time, Allmerica announced 
an expected increase in its dividend to $0.25 per share in 1999.

REGISTRAR AND STOCK TRANSFER AGENT

First Chicago Trust Company, a division of Equiserve
525 Washington Boulevard
Jersey City, NJ 07303-2512
(800) 317-4454

INDEPENDENT ACCOUNTANTS

PricewaterhouseCoopers LLP
160 Federal Street
Boston, MA 02110

INDUSTRY RATINGS

<TABLE> 
<CAPTION> 
                                  A.M.       Standard            Duff &
Claims Paying Ability             Best       & Poors   Moody's   Phelps
- -----------------------------------------------------------------------
<S>                               <C>        <C>       <C>       <C>
First Allmerica Financial
 Life Insurance Company            A          AA-       A1        AA
Allmerica Financial Life
 Insurance and Annuity Company     A          AA-       A1        AA
The Hanover Insurance Company      A          AA-       A1        --
Citizens Insurance Company of
 America                           A          AA-       --        --

 
<CAPTION> 
                                           Standard            Duff &
Debt Ratings                               & Poors   Moody's   Phelps
- -----------------------------------------------------------------------
<S>                                        <C>       <C>       <C>
Allmerica Financial
 Corporation Senior Debt                      A-        A2        A+
Allmerica Financial 
 Corporation Capital Securities               BBB+      A2        --
Allmerica Financial Corporation 
 Short Term Debt                              A1        P1        --
First Allmerica Financial Life
 Insurance Company Short Term Debt            A1+       P1        --
</TABLE> 

TOLL-FREE INVESTOR INFORMATION LINE

Call our toll free investor information line, (800) 407-5222, to receive 
additional printed information, including Form 10-Ks or quarterly reports on
Form 10-Q filed with the Securities and Exchange Commission, fax-on-demand
services, access to shareholder services, prerecorded messages, and other
services.

Alternatively, investors may address questions to:

Henry P. St. Cyr, CFA, Vice President, Investor Relations
Allmerica Financial Corporation
440 Lincoln Street, Worcester, MA 01653
tel. (508) 855-2959  fax (508) 853-4481

Brian M. Dugan, Director, Investor Relations
tel. (508) 855-3883  fax (508) 855-3675

CORPORATE OFFICES AND PRINCIPAL SUBSIDIARIES

Allmerica Financial Corporation
440 Lincoln Street
Worcester, MA 01653

The Hanover Insurance Company
100 North Parkway
Worcester, MA 01605

Citizens Insurance Company of America
645 West Grand River
Howell, MI 48843

WEB SITE
Please visit our Internet Web site at http://www.allmerica.com




 



<PAGE>
 
Exhibit 21 - Direct and Indirect Subsidiaries of the Registrant

I.  Allmerica Financial Corporation (Delaware)
     A.  Allmerica, Inc. (Massachusetts)
     B.  Allmerica Funding Corp. (Massachusetts)
     C.  First Allmerica Financial Life Insurance Company (Massachusetts)
      1.  SMA Financial Corp. (Massachusetts)
       a.  Allmerica Property & Casualty Companies, Inc. (Delaware) (70.0% 
           owned)
        i.   Allmerica Financial Insurance Brokers, Inc.  (Massachusetts)
        ii.  Citizens Insurance Company of Illinois, Inc.  (Illinois)
        iii. The Hanover Insurance Company (New Hampshire)
           1.  Allmerica Financial Benefit Insurance Company (Pennsylvania)
           2.  Allmerica Plus Insurance Agency, Inc. (Massachusetts)
           3.  The Hanover American Insurance Company (New Hampshire)
           4.  Hanover Texas Insurance Management Company, Inc. (Texas)
           5.  Citizens Corporation (Delaware)
               a. Citizens Insurance Company of Ohio (Ohio)
               b. Citizens Insurance Company of America (Michigan)
                  i. Citizens Management Inc. (Michigan)  
               c. Citizens Insurance Company of the Midwest (Indiana)
           6.  AMGRO, Inc. (Massachusetts)
               a. Lloyds Credit Corporation (Massachusetts)
           7.  Massachusetts Bay Insurance Company (New Hampshire)
           8.  Allmerica Financial Alliance Insurance Company (New Hampshire)
               b. Sterling Risk Management Services, Inc. (Delaware)
               c. Allmerica Trust Company, N.A. (Federally Chartered) (99.2% 
                  owned)
       d.  Allmerica Financial Life Insurance and Annuity Company (Delaware)
       e.  Allmerica Investments, Inc. (Massachusetts)
       f.  Allmerica Investment Management Company, Inc. (Massachusetts)
       g.  Allmerica Asset Management, Inc. (Massachusetts)
       h.  Allmerica Financial Services Insurance Agency, Inc. (Massachusetts)
       i.  Allmerica Asset Management, Limited (Bermuda)
       j.  Allmerica Benefits, Inc. (Florida)
       k.  Allmerica Financial Investment Management Services, Inc. 
           (Massachusetts)
    D. Allmerica Property & Casualty Companies, Inc. (Delaware) (30.0% owned)
    E. AFC Capital Trust I (Delaware)
    F. Allmerica Services Corporation (Massachusetts)
    G. First Sterling Limited (Bermuda)
       1. First Sterling Reinsurance Company Limited (Bermuda)
    H. Financial Profiles, Inc. (California)

<PAGE>
 
                                                                      Exhibit 23


                          CONSENT OF INDEPENDENT ACCOUNTANTS


We hereby consent to the incorporation by reference in the Registration
Statements on Form S-8 (No. 333-72491, No. 333-576, No. 333-578, No. 333-580,
No. 333-582, No. 333-24929 and No. 333-31397) of Allmerica Financial Corporation
of our report dated February 2, 1999, appearing in the Allmerica Financial
Corporation 1998 Annual Report to Shareholders which is incorporated in this
Annual Report on Form 10-K. We also consent to the incorporation by reference of
our report on the financial statement schedules, which also appears in this Form
10-K.

/s/   PricewaterhouseCoopers LLP

PricewaterhouseCoopers LLP
Boston, Massachusetts
March 24, 1999

<PAGE>
 
                                   EXHIBIT 24

                                POWER OF ATTORNEY

     We, the undersigned, hereby severally constitute and appoint John F.
O'Brien, John F. Kelly and Edward J. Parry III, and each of them singly, our
true and lawful attorneys, with full power in each of them, sign for and in each
of our names and in any and all capacities, Form 10-K of Allmerica Financial
Corporation (the "Company") and any other filings made on behalf of said Company
pursuant to the requirements of the Securities Exchange Act of 1934, and to file
the same with all exhibits and other documents in connection therewith, with the
Securities and Exchange Commission, granting unto said attorneys and each of
them, acting alone, full power and authority to do and perform each and every
act and thing requisite or necessary to be done, hereby ratifying and confirming
all that said attorneys or any of them may lawfully do or cause to be done by
virtue hereof. Witness our hands and common seal on the date set forth below.

                 Signature                     Title                     Date
                 ---------                     -----                     ----

    /s/ John F. O'Brien
- -----------------------------
      John F. O'Brien            Director, President and CEO            2/22/99


  /s/ Edward J. Parry III
- -----------------------------
    Edward J. Parry III            Vice President, CFO, Treasurer       2/22/99
                                  and Principal Accounting Officer

  /s/ Michael P. Angelini
- -----------------------------
    Michael P. Angelini          Director                               2/22/99


     /s/ E. Gordon Gee           Director                               2/22/99
- -----------------------------
       E. Gordon Gee

                                 Director                               2/22/99
    /s/ Samuel J. Gerson
- -----------------------------
      Samuel J. Gerson


    /s/ Gail L. Harrison
- -----------------------------
      Gail L. Harrison           Director                               2/22/99


 
- -----------------------------
    Robert P. Henderson          Director                               2/22/99


   /s/ M Howard Jacobson
- -----------------------------
     M Howard Jacobson           Director                               2/22/99

   /s/ J. Terrence Murray
- -----------------------------
     J. Terrence Murray          Director                               2/22/99
<PAGE>
 
    /s/ Robert J. Murray
- -----------------------------
      Robert J. Murray           Director                               2/22/99


    /s/ John L. Sprague
- -----------------------------
      John L. Sprague            Director                               2/22/99


   /s/ Robert G. Stachler
- -----------------------------
     Robert G. Stachler          Director                               2/22/99


   /s/ Herbert M. Varnum
- -----------------------------
     Herbert M. Varnum           Director                               2/22/99


  /s/ Richard Manning Wall
- -----------------------------
    Richard Manning Wall         Director                               2/22/99

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 7
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED FINANCIAL STATEMENTS OF ALLMERICA FINANCIAL CORPORATION AS OF
DECEMBER 31, 1998 AND FOR THE PERIOD THEN ENDED, AND IS QUALIFIED IN ITS
ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000,000
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1998
<PERIOD-END>                               DEC-31-1998
<DEBT-HELD-FOR-SALE>                             7,781
<DEBT-CARRYING-VALUE>                                0
<DEBT-MARKET-VALUE>                                  0
<EQUITIES>                                         397
<MORTGAGE>                                         562
<REAL-ESTATE>                                       20
<TOTAL-INVEST>                                   9,058
<CASH>                                             550
<RECOVER-REINSURE>                               1,136
<DEFERRED-ACQUISITION>                           1,161
<TOTAL-ASSETS>                                  27,608
<POLICY-LOSSES>                                  2,802
<UNEARNED-PREMIUMS>                                843
<POLICY-OTHER>                                   2,816
<POLICY-HOLDER-FUNDS>                            2,637
<NOTES-PAYABLE>                                    421
                              300
                                          0
<COMMON>                                             1
<OTHER-SE>                                       2,458
<TOTAL-LIABILITY-AND-EQUITY>                    27,608
                                       2,305
<INVESTMENT-INCOME>                                624
<INVESTMENT-GAINS>                                  61
<OTHER-INCOME>                                     442
<BENEFITS>                                       2,051
<UNDERWRITING-AMORTIZATION>                        453
<UNDERWRITING-OTHER>                               649
<INCOME-PRETAX>                                    280
<INCOME-TAX>                                        49
<INCOME-CONTINUING>                                231
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                       201
<EPS-PRIMARY>                                     3.36
<EPS-DILUTED>                                     3.33
<RESERVE-OPEN>                                   2,615
<PROVISION-CURRENT>                              1,609
<PROVISION-PRIOR>                                (127)
<PAYMENTS-CURRENT>                                 872
<PAYMENTS-PRIOR>                                   643
<RESERVE-CLOSE>                                  2,597
<CUMULATIVE-DEFICIENCY>                              0
        

</TABLE>

<PAGE>
 
EXHIBIT 99.2

ALLMERICA FINANCIAL CORPORATION

IMPORTANT FACTORS REGARDING FORWARD-LOOKING STATEMENTS


     The Company wishes to caution readers that the following important factors,
among others, in some cases have affected the Company's results and in the
future could cause actual results and needs of the Company to vary materially
from forward-looking statements made from time to time by the Company on the
basis of management's then-current expectations. The businesses in which the
Company is engaged are in rapidly changing and competitive markets and involve a
high degree of risk, and accuracy with respect to forward looking projections is
difficult.


Concentration of the Property and Casualty Insurance Business in Michigan and
the Northeast

     The Company's property and casualty insurance subsidiaries generate
substantially all of their net premiums written and earnings in Michigan and the
Northeast (Connecticut, Massachusetts, New York, New Jersey, New Hampshire,
Rhode Island, Vermont and Maine). The revenues and profitability of the
Company's property and casualty insurance subsidiaries are therefore subject to
prevailing economic, regulatory, demographic and other conditions, including
adverse weather, in Michigan and the Northeast.


Cyclicality in the Property and Casualty Insurance Industry

     Historically, the property and casualty insurance industry has been highly
cyclical and can be affected significantly by the following factors:

     . price competition
 
     . volatile and unpredictable developments such as extreme weather
       conditions and natural disasters
 
     . legal developments affecting insurer liability and the size of jury
       awards
 
     . fluctuations in interest rates 
 
     . other factors that affect investment returns
 
     . general economic conditions and trends that may affect the adequacy of
       reserves.

     Over the past several years, the property and casualty insurance industry
as a whole has been in a soft market. Competition for premiums in the property
and casualty insurance markets may continue to have an adverse impact on the
Company's rates and profitability.


Catastrophe Losses May Significantly Harm Property and Casualty Insurers

     The Company may experience catastrophe losses in the future which could
signficantly affect its results of operations and financial condition and could
have a material adverse impact on the Company. Catastrophes can be caused by
various events including hurricanes, earthquakes, tornadoes, wind, hail, fires,
severe winter weather and explosions, and the frequency and severity of
catastrophes are inherently unpredictable. The extent of losses from a
catastrophe is a function of two factors: the total amount of insured exposure
in the area affected by the event and the severity of the event. Although
catastrophes can cause losses in a variety of property and casualty lines,
homeowners and commercial property insurance have in the past generated the vast
majority of the Company's catastrophe-related claims. The Company purchases
catastrophe reinsurance as protection against catastrophe losses. The Company
believes, based upon its review of its reinsurers' financial statements and
reputations in the reinsurance marketplace, that the financial condition of its
reinsurers is sound. However, there can be no assurance that reinsurance will be

<PAGE>
 
adequate to protect the Company against such losses or that such reinsurance
will continue to be available to the Company in the future at commercially
reasonable rates.

Uncertainty Regarding Adequacy of Property and Casualty Loss Reserves

     The Company's property and casualty insurance subsidiaries maintain
reserves to cover their estimated ultimate liability for losses and loss
adjustment expenses ("LAE") with respect to reported and unreported claims
incurred as of the end of each accounting period. These reserves are estimates,
involving actuarial projections at a given time, of what the Company's property
and casualty insurance subsidiaries expect the ultimate settlement and
administration of claims will cost based on facts and circumstances then known,
predictions of future events, estimates of future trends in claims severity and
judicial theories of liability, legislative activity and other factors. The
inherent uncertainties of estimating reserves are greater for certain types of
property and casualty insurance lines, particularly workers' compensation, where
a longer period of time may elapse before a definitive determination of ultimate
liability may be made, and environmental liability, where the technological,
judicial and political climates involving these types of claims are changing.

     The Company's property and casualty insurance subsidiaries regularly review
reserving techniques, reinsurance and overall reserve adequacy. Based upon (I)
review of historical data, legislative enactments, judicial decision, legal
developments in imposition of damages, changes in political attitudes and trends
in general economic conditions; (ii) review of per claim information; (iii)
historical loss experience of the property and casualty insurance subsidiaries
and the industry; and (iv) the relatively short-term nature of most of its
property and casualty insurance policies, management believes that adequate
provision has been made for reserves. Furthermore, the Company's property and
casualty insurance subsidiaries' reserves are annually certified as required by
insurance regulatory authorities. However, establishment of appropriate reserves
is an inherently uncertain process involving estimates of future losses and
there can be no certainty that currently established reserves will be adequate
in light of subsequent actual experience.

Sensitivity to Interest Rates Relative to Life Insurance Subsidiaries

     Interest rate fluctuations expose the Company's life insurance subsidiaries
to risk of disintermediation and reduction in interest spread or profit margins.
Interest rates also affect bond calls, mortgage prepayments, contract surrenders
and withdrawals of life insurance policies, annuities and guaranteed investment
contracts. Since the Company's life insurance subsidiaries' investment
portfolios consist primarily of fixed income assets, the investment portfolio
market value and the yields on newly invested and reinvested assets vary
depending on interest rates. Management attempts to mitigate any negative impact
of interest rate changes through:

     .  asset/liability management

     .  product design (including an increased focus
        on variable insurance products)

     .  management of crediting rates

     .  use of hedging techniques

     .  relatively high surrender charges

     .  management of mortality charges and dividend scales with respect to its
        in force life insurance policies

     The Company's operating results are exposed to changes in exchange rates
between the U.S. dollar and certain foreign currencies. Management attempts to
mitigate the effect of negative changes in currency exchange rates by entering
into foreign exchange swap contracts to hedge all of its net foreign currency
exposure.

Regulatory Oversight May Adversely Affect the Company

     Insurance companies are subject to supervision and regulation by the state
insurance authority in each state in which they transact business. Such
supervision and regulation relate to numerous aspects of an insurance company's
business and financial condition, including limitations on the authorization of
lines of business, underwriting limitations, the setting of premium rates, the
establishment of standards of solvency, the licensing of insurers and agents,
concentration of investments, levels of reserves, the payment of dividends,
transactions with affiliates, changes of control and the approval of policy
forms. Such regulation is concerned primarily with the protection of
policyholders.

     State regulatory oversight and various proposals at the federal level
(including the proposed adoption of a federal regulatory framework for insurance
companies) may in the future adversely affect the Company's ability to sustain
adequate returns in certain lines of business. In recent years, the state
insurance regulatory framework has 

                                       2
<PAGE>
 
come under increased federal scrutiny, and certain state legislatures have
considered or enacted laws that alter and, in many cases, increase state
authority to regulate insurance companies and insurance holding company systems.
Further, the National Association of Insurance Commissioners ("NAIC") and state
insurance regulators are reexamining existing laws and regulations, and as a
condition to accreditation have required the adoption of certain model laws
which specifically focus on insurance company investments, issues relating to
the solvency of insurance companies, risk-based capital ("RBC") guidelines,
interpretations of existing laws, the development of new laws, and the
definition of extraordinary dividends.

Statutory Surplus

     The capacity for an insurance company's growth in premiums is in part a
function of its statutory surplus. State insurance regulatory authorities and
private agencies that rate insurers' claims-paying abilities and financial
strength consider an insurer's statutory surplus level as measured by state
insurance regulators, to be important. Failure to maintain certain levels of
statutory surplus could result in increased regulatory scrutiny, action by state
regulatory authorities or a downgrade by the private rating agencies.

Statutory Capital

     The NAIC has created a new system for assessing the adequacy of statutory
capital for life and health insurers and property and casualty insurers. The new
system, known as risk-based capital, is in addition to the states' fixed dollar
minimum capital and other requirements. The new system is based on risk-based
formulas (separately defined for life and health insurers and property and
casualty insurers) that apply prescribed factors to the various risk elements in
an insurer's business to report a minimum capital requirement proportional to
the amount of risk assumed by the insurer.

Ratings Downgrades May Harm the Company

     In 1997, A.M. Best decided to no longer rate Citizens independently from
its majority parent, The Hanover Insurance Company, but instead rated the two
separate companies as a group. Consequently, Citizens was assigned Best's "A
(Excellent)" rating, despite its "A+ (Superior)" qualifications. Management
believes that its strong ratings are important factors in marketing the products
of its insurance companies to its agents and customers, since rating information
is broadly disseminated and generally used throughout the industry. Insurance
company ratings are assigned to an insurer based upon factors relevant to
policyholders and are not designed to protect investors. Such ratings are
neither a rating of securities nor a recommendation to buy, hold or sell any
security. Further downgrades may have a material adverse effect on the Company's
business and prospects.


State Guaranty Funds, Shared Markets Mechanisms and Pooling Arrangements

     All fifty states of the United States have insurance guaranty fund laws
requiring all life and health and property and casualty insurance companies
doing business within the state to participate in guaranty associations, which
are organized to pay contractual obligations under insurance policies issued by
impaired or insolvent insurance companies. These associations levy assessments
(up to prescribed limits) on all member insurers in a particular state, the
proportionate share of the premiums written by member insurers in the lines of
business in which the impaired or insolvent insurer is engaged. Mandatory
assessments by state guaranty funds are used to cover losses to policyholders of
insolvent or rehabilitated companies and can be partially recovered through a
reduction in future premium taxes in many states. These assessments may increase
in the future depending upon the rate of insolvencies of insurance companies.

     In addition, as a condition to the ability to conduct business in various
states, the Company's property and casualty insurance subsidiaries are required
to participate in mandatory property and casualty shared market mechanisms or
pooling arrangements, which provide various insurance coverages to individuals
or other entities that otherwise are unable to purchase such coverage
voluntarily provided by private insurers. The Company cannot predict whether its
participation in these shared market mechanisms or pooling arrangements will
provide underwriting profits or losses to the Company.


                                       3
<PAGE>
Competition 

     The Company's business consists of four principal segments: Property and
Casualty Insurance, Corporate Risk Management Services, Allmerica Financial
Services, and Allmerica Asset Management. Each of these industry segments is
highly competitive. The Company's products and services compete not only with
those offered by insurance companies, but also with products offered by other
financial institutions and health maintenance organizations. In all of its
segments, many of the Company's competitors are larger and have greater
financial, technical, and operating resources than those of the Company. In
addition, the Company may face additional competition from banks and other
financial institutions should current regulatory restrictions on the sale of
insurance and securities by these institutions be repealed.


Dependence on and Retention of Key Executives

     The Company's success depends, in part, on the efforts and abilities of its
executives, and on John F. O'Brien, in particular. The Company does not have an
employment agreement with Mr. O'Brien. If the Company is unable to attract and 
retain qualified executives and key employees, it could be seriously harmed.

Federal Income Tax Legislation

     Currently, under the Code, holders of certain life insurance and annuity
products are entitled to tax-favored treatment on these products. For example,
income tax payable by policyholders on investment earnings under certain life
insurance and annuity products is deferred during the product's accumulation
period and is payable, if at all, only when the insurance or annuity benefits
are actually paid or to be paid. Also, for example, interest on loans up to
$50,000 secured by the cash value of certain insurance policies owned by
businesses is eligible for deduction, even though investment earnings during the
accumulation period are tax-deferred.

     In the past, legislation has been proposed that would have curtailed the
tax-favored treatment of the life insurance and annuity products offered by the
Company. Although Congress has not yet enacted any of these proposals, it is
currently considering such proposals or similar proposals. If any such proposals
were enacted, market demand for such products offered by the Company would be
adversely affected.

Sales Practices

     A number of civil jury verdicts have been returned against life and health
insurers in the jurisdictions in which the Company does business involving the
insurers' sales practices, alleged agent misconduct, failure to properly
supervise agents, and other matters. Some of the lawsuits have resulted in the
award of substantial judgements against the insurer, including material amounts
of punitive damages. In some states, juries have substantial discretion in
awarding punitive damages in these circumstances. The Company and its
subsidiaries, from time to time are involved in such litigation. The outcome of
any litigation cannot be predicted with certainty, to date, no such lawsuit has
resulted in the award of any material amount of damages against the Company.

     In December 1996, the Securities and Exchange Commission (the "Commission")
notified the Company that it would be conducting a limited inspection of the
Company's marketing and sales practices associated with variable insurance
products. The Commission requested that the Company provide it with certain
information, which the Company promptly complied with. The Commission has not
instituted any litigation, nor has it initiated any further action with respect
to this matter.

                                       4
<PAGE>

Health Care Reform Legislation
 
     There continue to be a number of legislative and regulatory proposals
introduced at the federal and state level to reform the current health care
system. At the federal level, recent proposals have focused on managed care
reform, and patient protection and advocacy. State and federal legislation
adopted over the past few years generally limits the flexibility of insurers
with respect to underwriting practices for small employer plans that contain
less than 50 employees, provides for crediting previous coverage for the
purposes of determining pre-existing conditions, and limits the ability to
medically underwrite individual risks in the group market. In addition, several
states have enacted managed care reform legislation which may change managed
care programs. While future legislative activity is unknown, it is probable that
limitations on insurers that utilize managed care programs or market health
insurance to small employers will continue. However, the Company's rating,
underwriting practices, and managed care programs are consistent with the
experience rate small cases, nor does it refuse coverage to eligible individuals
because of medical histories. Also, its managed care programs provide for
coverage outside of the preferred network and allow for open communication
between a doctor and his/her patient. Because of its emphasis on managed care
and risk sharing partnerships, management believes that it will continue to be
able to operate effectively in the event of further reform, even if specified
states expand the existing limitations.

The Company believes that the proposed federal and state health care reforms
would, if enacted, substantially expand access to and mandate the amounts of
health care coverage while limiting or eliminating insurer's flexibility and


Impact of the Year 2000 Issue


     The Year 2000 issue is the result of computer programs being written using
two digits rather than four to define the applicable year. Any of the Company's
computer programs that have date-sensitive software may recognize a date using
"00" as the year 1900 rather than the year 2000. This could result in a system
failure or miscalculations causing disruptions of operations, including, among
other things, a temporary inability to process transactions, send invoices or
engage in similar normal business activities.

     Based on a third party assessment, the Company determined that significant
portions of its software required modification or replacement to enable its
computer systems to properly process dates beyond December 31, 1999. The Company
is presently completing the process of modifying or replacing existing software
and believes that this action will cause such systems to be Year 2000 compliant.
However, if the Company fails to make such modifications and conversions on a
timely basis, or if there are serious unanticipated interruptions from unknown
sources, the Year 2000 issue could have a material adverse impact on the
operations of the Company. Specifically, the Company could experience, among
other things, an interruption in its ability to collect and process premiums,
process claim payments, safeguard and manage its invested assets, accurately
maintain policyholder information, accurately maintain accounting records, and
perform customer service. Any of these specific events, depending on duration,
could have a material adverse impact on the results of operations and the
financial position of the Company.

     The Company has initiated formal communications with all of its suppliers
to determine the extent to which the Company is vulnerable to those third
parties' failure to remediate their own Year 2000 issue. The Company's total
Year 2000 project cost and estimates to complete the project include the
estimated costs and time associated with the Company's involvement on a third
party's Year 2000 program, and are based on presently available information.
However, there can be no guarantee that the systems of other companies on which
the Company's systems rely will be timely converted, or that a failure to
convert by another company, or a conversion that is incompatible with the
Company's systems, would not have material adverse effect on the Company. The
Company does not believe that it has material exposure to contingencies related
to the Year 2000 issue for the products it has sold. Although the Company does
not believe that there is a material contingency associated with the Year 2000
issue, there can be no assurance that exposure for material contingencies will
not arise.

     The cost of the Year 2000 project will be expensed as incurred and is being
funded primarily through a reallocation of resources from discretionary projects
and a reduction in systems maintenance and support costs. Therefore, the Year
2000 project is not expected to result in any significant incremental technology
cost and is not expected to have a material effect on the results of operations.

                                       5
<PAGE>
 
     Approximately 10% of the Company's Year 2000 resources are currently
allocated to the Company's remediation plan, which has three mission critical
elements: internal systems, desktop systems, and external partners.

     Internal Systems

     Over 98% of the Company's internal systems have been corrected, tested for
     year 2000 dates, and returned to production. The remaining systems, which
     include relatively small systems waiting for vendor upgrade or scheduled
     for elimination or replacement, are targeted to be complete by June 30,
     1999.

     Desktop Systems

     The Company has verified that all desktop computers are capable of
     correctly processing year 2000 dates. Additionally, over 98% of the third
     party software installed on the Company's desktop machines has been
     confirmed capable of processing year 2000 dates properly. The remaining
     desktop systems are expected to be upgraded, eliminated, or replaced by
     June 30, 1999.

     External Partners

     The Company has verified that 50% of its electronic interfaces will process
     year 2000 dates correctly. Eighty percent of the Property and Casualty
     agents have confirmed that they are capable of properly processing year
     2000 dates. Sixty percent of the Company's non-electronic partners have
     responded that they are capable of properly processing year 2000 dates.
     Most external partners have informed the Company that they expect to be
     compliant. The Company hopes for full compliance of external partners by
     July 1, 1999.

     In partnership with an outside consulting firm, the Company has completed
an enterprise-wide year 2000 business risk identification and assessment. The
Continuity of Operations Plan (COOP) requirements have been identified for all
business units of the Company and applicable plans are currently being
developed. These plans will contain immediate steps needed to keep business
functions operating while unforeseen Year 2000 issues are being addressed. It
outlines responses to situations that may affect critical business functions and
also provides triage guidance, a documented order of actions to respond to
problems. During the triage process, business priorities are established and
"Critical Points of Failure" are identified as having a significant impact on
the business. The Company's contingency plans are designed to keep business unit
operations functioning in the event of a failure or delay due to Year 2000
record format and date calculation changes. All plans, including individual
plans by business segment, are scheduled to be completed by September 30, 1999.
Contingency planning will utilize approximately 15% of the Company's Year 2000
resources in 1999.

     The remaining 75% of the Company's Year 2000 resources will be utilized to
address on-going compliance issues. These include periodic reviews of
applications, installation and testing of new hardware and software packages,
testing new software maintenance and testing internally developed software.

     The costs of the project and the date on which the Company plans to
complete the Year 2000 modifications are based on management's best estimates,
which were derived utilizing numerous assumptions of future events including the
continued availability of certain resources, third party responsiveness and
modification plans, and other factors. However, there can be no guarantee that
these estimates will be achieved and actual results could differ materially from
those plans. Specific factors that might cause such material differences
include, but are not limited to, the availability and cost of personnel trained
in this area, the ability to locate and correct all relevant computer codes, the
Year 2000 readiness of suppliers and business partners, and similar
uncertainties.

                                       6


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