ASTEA INTERNATIONAL INC
8-K, 1996-07-12
PREPACKAGED SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION

                              Washington, DC 20549

                                    FORM 8-K



                     Pursuant to Section 13 or 15(d) of the
                       Securities and Exchange Act of 1934

         Date of Report (Date of earliest event reported): June 28, 1996

                            ASTEA INTERNATIONAL INC.
            -------------------------------------------------------
             (Exact name of Registrant as specified in its charter)

                                    DELAWARE

            -------------------------------------------------------
                 (State or other jurisdiction of incorporation)


               0-26330                                23-2119058
               -------                                ----------
       (Commission File Number)             (IRS Employer Identification No.)


                100 HIGHPOINT DRIVE, CHALFONT, PENNSYLVANIA 18914

                --------------------------------------------------
               (Address of principal executive offices) (Zip Code)

               Registrant's telephone number, including area code:

                                 (215) 822-8888

                                  -------------


          -------------------------------------------------------------
          (Former name or former address, if changed since last report)



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                                                                          PAGE 2



SECURITIES AND EXCHANGE COMMISSION
CURRENT REPORT ON FORM 8-K
DATE OF REPORT, JUNE 28, 1996

ITEM 2.  ACQUISITION OR DISPOSITION OF ASSETS.

         Astea  International  Inc.  ("ASTEA") has entered into a Share Purchase
Agreement  (the  "AGREEMENT"),  dated as of June 20,  1996,  among Astea and Per
Edstrom, Orjan Grinndal, and Henrik Lindberg, the sole shareholders (the "ABALON
PRINCIPALS")  of  Abalon  AB, a Swedish  company,  and its  affiliated  entities
("ABALON"),  pursuant to which Astea acquired (the "ACQUISITION") Abalon through
the acquisition from the Abalon  Principals of all of the outstanding  shares of
Abalon.

         Under the terms of the  Agreement,  which closed on June 28, 1996,  the
Abalon  Principals  will  receive   consideration  valued  at  $14,550,000  (the
"PURCHASE PRICE"),  payable as follows: (i) $8,550,000 in cash, and (ii) 233,236
shares (the "SHARES") of Common Stock of Astea (the "COMMON  STOCK"),  valued at
$6,000,000.  The  calculation  of the Shares was based on the average of closing
prices of the Common Stock on the Nasdaq  National Market for the twenty trading
days ending on the last  trading day prior to the closing date of June 28, 1996.
The  parties  intend  that the  transaction  be  accounted  for as a purchase of
in-process research and development. It was structured under purchase accounting
rules as an acquisition of stock directly from the Abalon Principals.

         The Shares issued to the Abalon Principals  contain shelf  registration
rights;  however,  the Shares are also  subject to transfer  restrictions  for a
period of 2-1/2 years.  A total of 15% of the Shares will be released from these
transfer  restrictions  on December  31,  1996,  19% on April 30,  1997,  19% on
September 30, 1997,  15% on December 31, 1997,  16% on June 30, 1998, and 16% on
December 31, 1998.

         The Agreement also contains an escrow arrangement providing that Shares
equaling  fifteen  percent  (15%) of the Purchase  Price,  or 84,840 Shares (the
"ESCROW SHARES"), are to be deducted from the aggregate of 233,236 Shares issued
to the Abalon  Principals  under the  Agreement  and held in escrow by an escrow
agent, selected by Astea, to secure certain  indemnification  obligations of the
Abalon   Principals   under  the   Agreement.   In  the  event  that  Astea  has
indemnification  claims  against the Abalon  Principals,  it shall first recover
such claims  directly  from the Escrow  Shares,  and second,  from the remaining
Shares received by the Abalon Principals,  or the proceeds from any sale of such
Shares by the Abalon Principals. One-half of the Escrow Shares are available for
release  after April 30, 1997,  and the balance are  available for release after
September 30, 1997 (except as to claims for  indemnification  arising as of each
such date).

         In connection with the Acquisition,  Astea and Abalon have entered into
three-year employment agreements with each of the Abalon Principals. Each Abalon
Principal  will be paid an annual  salary of $70,000 per year during the term of
the  employment  agreement,  and each is  eligible  to receive a bonus  based on
certain revenue and profitability milestones of the Abalon



                                                                          PAGE 3
SECURITIES AND EXCHANGE COMMISSION
CURRENT REPORT ON FORM 8-K
DATE OF REPORT, JUNE 28, 1996




business in the 1996 calendar  year. The Abalon  Principals  have also agreed to
certain  noncompetition  provisions  extending  until  the  later  of two  years
following termination of employment with Astea or four years from the closing of
the Acquisition,  pursuant to which,  among other things,  the Abalon Principals
are prohibited from competing with Astea,  Abalon or their  affiliated  entities
with respect to the business of providing  sales force  automation  and customer
interaction  software  applications  and  related  professional  and  consulting
services.

         Each of the Abalon  Principals  also received stock options to purchase
35,000  shares of Common Stock at an exercise  price of $24.50 per share.  These
options vest in three equal annual  installments  commencing  one year after the
closing of the Acquisition.

ITEM 7. FINANCIAL STATEMENTS AND EXHIBITS

         (a)      FINANCIAL STATEMENTS OF BUSINESS ACQUIRED.

                  Audited  financial  statements  of  Abalon  are  currently  in
preparation.  Since it is  impracticable  for the Registrant to provide complete
financial  statements  of Abalon's  business  together  with this  filing,  such
statements  will be  provided  as  soon as they  have  been  made  available  to
Registrant.   In  no  event  will  the  Registrant  provide  Abalon's  financial
statements  later than September 11, 1996, even if it becomes  necessary to file
unaudited statements.

         (b)      PRO FORMA FINANCIAL INFORMATION.

                  Pro forma  financial  information of the  Registrant  combined
with Abalon is  currently  in  preparation.  Since it is  impracticable  for the
Registrant to provide  complete pro forma financial  information of the combined
business together with this filing, such information will be provided as soon as
it is  made  available to the Registrant.  In  no event will Registrant  provide
pro forma financial information later than September 11, 1996.

         (c)      Exhibits.

                  7.01     - Share  Purchase  Agreement,  dated  as of June  20,
                           1996,  among Astea  International  Inc., Per Edstrom,
                           Orjan Grinndal, and Henrik Lindberg.

                  7.02     - Escrow Agreement,  dated as of June 28, 1996, among
                           Astea International Inc.,  Abalon AB, Midlantic Bank,
                           N.A.,  Per  Edstrom,    Orjan  Grinndal,  and  Henrik
                           Lindberg, and Per Edstrom, as representative.

                  7.03     - Registration Rights Agreement, dated as of June 28,
                           1996,  among Astea  International  Inc., Per Edstrom,
                           Orjan Grinndal and Henrik Lindberg.





                                                                          PAGE 4
SECURITIES AND EXCHANGE COMMISSION
CURRENT REPORT ON FORM 8-K
DATE OF REPORT, JUNE 28, 1996

                                   SIGNATURES

Pursuant to the  requirements  of the Securities Act of 1934, the Registrant has
duly  caused this  Current  Report on Form 8-K to be signed on its behalf by the
undersigned hereunto duly authorized.

                                    ASTEA INTERNATIONAL INC.

                                    By:  /s/ Leonard W. von Vital
                                         _________________________
                                         Leonard W. von Vital
                                         Vice President, Chief Financial Officer

Date:  July 12, 1996






                                                                          PAGE 5
SECURITIES AND EXCHANGE COMMISSION
CURRENT REPORT ON FORM 8-K
DATE OF REPORT, JUNE 28, 1996


                                INDEX TO EXHIBITS
<TABLE>
<CAPTION>


                                                                                                         
     Exhibit Number                                 Description                                        


          <S>              <C>                                                                            <C>
          7.01             Share Purchase Agreement, dated as of June 20, 1996, among
                           Astea International Inc., Per Edstrom, Orjan Grinndal, and
                           Henrik Lindberg.
          7.02             Escrow  Agreement,  dated as of June 28, 1996,  among
                           Astea  International Inc., Abalon AB, Midlantic Bank,
                           N.A.,  Per  Edstrom,   Orjan  Grinndal,   and  Henrik
                           Lindberg, and Per Edstrom, as representative.
          7.03             Registration Rights Agreement, dated as of June 28, 1996,
                           among Astea International Inc., Per Edstrom, Orjan Grinndal
                           and Henrik Lindberg.

</TABLE>

                                                                    Exhibit 7.01
                                                                    ------------

                               Dated 20 June 1996
                               ------------------




                                THE ABALON GROUP

                      -------------------------------------

                            SHARE PURCHASE AGREEMENT

                     --------------------------------------

                                     BETWEEN

                                   PER EDSTROM
                                 ORJAN GRINNDAL
                                 HENRIK LINDBERG

                                       AND

                            ASTEA INTERNATIONAL INC.









                                                               Baker & McKenzie
                                                             Eriksbergsgatan 46
                                                                   PO Box 26163
                                                               100 41 Stockholm
                                                                         Sweden
                                                            Tel:  46 8 676 7700




                                                                               2

                            SHARE PURCHASE AGREEMENT

This Share Purchase Agreement is made this 20 day of June, 1996, between:

Per Edstrom
Orjan Grinndal
Henrik Lindberg
(each a "Seller" and collectively "Sellers")

and

ASTEA INTERNATIONAL INC. (the "Buyer" or "Astea").

         RECITALS

A. Sellers are the  registered  shareholders  of all the issued and  outstanding
Shares (each a "Share",  collectively the "Shares") of Bebalon AB,  556502-4972,
(the  "Parent  Company")  which is the sole  registered  Shareholder  of all the
issued and outstanding shares of E.L.G. Data AB, 556327-4066,  which is the sole
registered  shareholder of all the issued and  outstanding  shares of Abalon AB,
556329-9741,  (the "Company"),  Shareholders of the Parent Company are allocated
as follows:

Per Edstrom                    170 Shares            approx. 33.3 %
Orjan Grinndal                 170 Shares            approx. 33.3 %
Henrik Lindberg                170 Shares            approx. 33.3 %
Total                          510 Shares            100 %

Further particulars of the Group, as defined below, are set out in Exhibit 1.


                                                                               3

B. Sellers  wish to sell and Buyer  wishes to purchase the Shares and  therefore
acquire  all of the  outstanding  equity  securities  of all types of the Parent
Company and therefore acquire, through various subsidiaries, the Company.

C. Buyer has based its decision to purchase the Shares for the Purchase Price on
the business,  operations and affairs and conditions of the Company,  and upon a
due  diligence  of  the  Group  undertaken  by  Buyer,  Arthur  Andersson  & Co.
Revisionsbyra  AB and  Baker &  McKenzie  Advokatbyra  KB,  and  subject  to the
warranties  and conditions  set forth in this  Agreement.  In said due diligence
Baker & McKenzie  Advokatbyra  has received  copies of the  documents  listed in
Exhibit 2a.

D. The  Sellers  have based their  decision to sell the Shares for the  Purchase
Price on the presentation  made by the Buyer and subject to the  representations
and warranties set forth in this Agreement.

The Parties therefore agree as follows:

1.        DEFINITIONS

1.1 In addition to the  definitions  in other  Articles  in this  Agreement  the
following terms shall have the meaning as defined below.

"Accounting Date" means 31 December 1995;

"Agreement Date" means the date of this Agreement;

"Audited  Financial   Statements"  means  the  audited  consolidated   financial
statements of the Company  comprising the consolidated  balance sheet and profit
and loss account and cash flow statements of the Company together with notes and
directors' and auditors'  reports for the accounting  reference  period ended on
the Accounting Date, attached as Exhibit 3;



                                                                               4


"Auditors"  means Price  Waterhouse  Revisionsbyra  AB with Christer  Nirland as
responsible auditor;

"Business"  means the business of each Group  Company as defined in the articles
of association (Sw.  "bolagsordning")  of each Group Company and other activites
of the Group at the locations listed in Exhibit 4;

"Closing" means completion of the Sale;

"Closing Date" means on or before June 28, 1996 as the parties may agree;

"Confidential  Information"  means all information  which is a business or trade
secret  in the  business  of a Party  and  its  affiliates,  including,  without
limitation,  technology,  market,  and  business  information,  know-how,  trade
secrets,  pricing,  products,   processes,   business  strategies,   information
concerning research,  customer lists,  supplier lists,  marketing plans, product
development,   manner  of  operation  or  financial   condition  or   prospects.
Confidential  information does not include any information which (i) at the time
of disclosure is in the public domain;  (ii) after disclosure has become part of
the  public  domain  by  publication  or  otherwise,  except  by  breach of this
Agreement by the receiving  Party;  (iii) the  receiving  Party can establish by
competent  proof  was in its  possession  at the  time of  disclosure;  (iv) the
receiving Party receives, without restriction, from a third party, provided that
such  information  was not obtained by said third party  directly or  indirectly
from the disclosing  Party under an obligation of confidence;  (v) the receiving
Party  independently  develops  without the use of the disclosures  hereunder or
(vi) is required to be disclosed by any Party by law or regulation  having force
of law;

"Employees" means all employees of each Group Company, as listed in Exhibit 6;

"Escrow Account" means the Account as defined in Exhibit 12;

"Escrow  Agreement" means the escrow  arrangement  covering the Holdback Shares,
substantially in the form of Exhibit 12;




                                                                               5

"Executive  Agreements"  means the  employment  agreements  to be  entered  into
between the Company and each Seller being an individual,  as attached in Exhibit
13a-c;

"Financial  Statements" means the Audited Financial Statements and the Unaudited
Financial Statements;

"Group"  means all  companies  listed in Exhibit 1 with the  exception  of Xplan
Affarsutveckling AB;

"Group  Company"  means  any of the  companies  listed  in  Exhibit  1 with  the
exception of Xplan Affarsutveckling AB;

"Intellectual  Property" means trade marks, trade names, moral rights, rights of
trade dress, privacy or publicity,  copyrights, patents, patent applications and
other  intellectual  property rights, and license or contract rights relating to
the foregoing;

"Laws"  means  any of the  following  which  are in  effect  on or  prior to the
Agreement  Date,  including any  amendment of any of the following  from time to
time subsequent to the original enactment,  adoption, issuance,  announcement or
promulgation  and in each case in force prior to the Agreement  Date with regard
to the Sellers in the countries of EU and Norway and with regard to the Buyer in
the U.S.: any statute, law, act, ordinance, code, resolution,  rule, regulation,
order, decree or judgement;

"Licenses"  means all the licenses  and consents  necessary to operate the Group
Companies  and to carry on the  Business,  including  licenses  to  Intellectual
Property;

"Liens" means liens, security interests,  mortgages,  pledges, charges and other
encumbrances of a similar nature;

"Purchase Price" has the meaning set out in Section 2.2;



                                                                               6


"Sale" means the sale and purchase of the Shares contemplated by this Agreement;

"Taxes"  means all taxes of any  nature,  including  but not  limited to income,
excise, withholding,  value-added, payroll, and real and personal property taxes
and any interest or penalties on these;

"Unaudited Financial  Statements" means the unaudited management accounts of the
Company  comprising the balance sheet and profit and loss account of the Company
for the period 1 January - 31 March 1996, attached as Exhibit 5.

2.        TERMS OF SALE

2.1 On the  Closing  Date,  Sellers  shall sell to Buyer and Buyer shall buy the
Shares.  Each Seller hereby waives all  restrictions on transfer  (including but
not limited to  pre-emption  rights and rights of first refusal in the Company's
Articles of Association and in any shareholders  agreement among Sellers) of the
Shares.

2.2 Purchase Price. As of the Closing Date, by virtue of the transaction,  Buyer
shall pay for the  shares to be sold by the  Sellers  hereunder  (the  "Purchase
Price") as follows:  (i) the Buyer shall  deliver to the Sellers an aggregate of
US$  eight  million  five  hundred  fifty   thousand   (8,550,000)   (the  "Cash
Consideration") in immediately  available funds, to be divided among the Sellers
as their interests appear in the Parent Company as outlined above; and (ii) such
number of shares of Common Stock of Astea (the "Share  Consideration")  as shall
equal US $ six  million  (6,000,000)  divided  by the  average  of the per share
closing sale prices of Astea Common Stock on the NASDAQ  National  Market System
on the 20 trading  days ending one  trading  day prior to the Closing  ("Closing
Date Price");  provided,  however, that the Share Consideration shall not be (a)
less than 200,668  shares of Astea Common Stock or (b) more than 271,493  shares
of Astea  Common  Stock.  The Share  Consideration  shall be  divided  among the
Sellers as their interests  appear in the Parent Company.  The Purchase Price as
defined  herein shall also include 35,000 Stock Options per Seller in accordance
with the Stock Option Agreement.




                                                                               7

As soon as practicable  after the Closing Date, Buyer shall make available,  and
each Seller will be entitled to receive certificates  representing the number of
shares of Astea Common Stock that such Seller is entitled to receive pursuant to
this  Agreement;  provided,  however,  that the  certificates  representing  the
Holdback  Shares,  as defined below,  shall be held in escrow in accordance with
the Escrow Agreement. The shares of Astea Common Stock that each Seller shall be
entitled  to receive  pursuant to the  Transaction  shall be deemed to have been
issued to the Sellers at the Closing Date.

3.         CLOSING

3.1 On the Closing Date the Parties  shall  arrange for the  performance  of the
following  acts,  each of which shall be deemed to have been made subject to and
simultaneously with the due performance of all other such acts.

3.2 Each Seller shall deliver to Buyer:

3.2.1 the  certificates  representing all his Shares duly endorsed to Buyer with
all attached coupons;

3.2.2 jointly with the other Sellers:

                  (a) the share ledger of the Parent Company;

                  (b) all  shares and share  ledgers of each of the other  Group
                  Companies;

                  (c) duly executed Executive Agreements between the Company and
                  each of the individual Sellers attached as Exhibit 13a-c;

                  (d) duly  executed  Escrow  Agreement  among the Buyer and the
                  Sellers;




                                                                               8

                  (e) duly  executed  Registration  Rights  Agreement  among the
                  Buyer and the Sellers.

                  (f) unconditional  waiver by Sellplan  Affarsutveckling  AB to
                  exercise the right to cancel the  Shareholders  Agreement with
                  the Company regarding the shares in Xplan Affarsutveckling AB.

3.3 Buyer shall be entered into Parent  Company's share ledger as the sole owner
of all Shares.

3.4 Each Seller and Buyer shall execute the Escrow Agreement.

3.5 Each  Seller and Buyer  shall  execute  the  Registration  Rights  Agreement
attached as Exhibit 9.

3.6 Each Seller and Buyer shall execute the Stock Option Agreement.

3.7 An extra general meeting shall be held in each Group Company, at which Buyer
shall vote for all the shares.  At the meeting,  all Directors shall resign from
the board of each Group  Company  with the  exception  of the Company  where one
Seller shall remain as a Director on the Company's board.  Sellers shall procure
that the resigning  Directors  shall have no claim against any Group Company for
board  directorship  fees  or  any  other  compensation.  Buyer  shall  nominate
directors and auditors and such nominees shall be elected.

3.8 The  election  of new  directors  and  auditors  shall be filed by Buyer for
registration.

3.9 The Sellers shall have the right to prepare a closing balance sheet as of 30
June,  1996 and have such closing  balance  sheet audited by the Auditors at the
cost of the Sellers.



                                                                               9


4.         WARRANTIES OF SELLER

Sellers  jointly as of  Closing,  warrant   to Buyer  with  regard to each Group
Company that:

4.1 The  particulars  of the Group set out in  Exhibit 1 are true and  accurate.
Sellers own, directly or indirectly,  all the shares set out in Exhibit 1 in the
Group,  free of any  Liens  or any  option  rights,  rights  of  first  refusal,
redemption  rights or any other  restrictions  on  transfer.  No Seller  has any
contracts or commitments  for the disposal of any Share and each Seller has good
and marketable title to his Shares and full right and power to sell,  assign and
transfer the Shares to Buyer.

4.2 Each Group Company is duly  organized,  existing and in good standing  under
the laws of Sweden,  and has the legal authority to own its properties and carry
on its business as now conducted. Exhibit 2b contains copies of the certificates
of  registration  and articles of association of each Group Company.  Each Group
Company has complied  with and is not in default in any material  respect  under
any Laws  applicable  with  respect to its  business  or  property.  There is no
requirement for Buyer to pay additional share capital into the Parent Company or
for the Parent  Company to pay  additional  share  capital  into any other Group
Company.  All shares of the Group  Company  are valid,  fully paid and have been
issued  in  compliance  with  the  laws  of  Sweden.  There  are no  outstanding
subscriptions,  options,  conversion  rights or other agreements  obligating any
Group Company to issue any additional shares.

4.3 Except as set forth on Schedule 4.3, the  performance  of this Agreement and
the consummation of the transactions contemplated hereby will not to the best of
Sellers'  knowledge  (i)  constitute a violation of any  provision of Law or any
regulation or rule of any governmental authority,  (ii) require any consent (the
consent of all such persons to be duly  obtained by the Group at or prior to the
Closing),  approval or filing with any entity or regulatory authority except for
potential  notification if so required under the Swedish Competition Act , (iii)
result in a default  under  any  agreement,  to which any Group is a party or by
which it is bound or to which any assets of a Group  Company are  subject,  (iv)
result in the creation of any Lien upon the assets of any Group Company.




                                                                              10

4.4 Sellers'  execution and  performance of this Agreement will not constitute a
violation  of the  articles of  association  of the Parent  Company or any Group
Company.

4.5  All  action  on  the  part  of  each  Group   Company   necessary  for  the
authorization,  delivery and  performance  of this  Agreement  and the Operative
Documents, the consummation of the Transactions, has been taken or will be taken
as of or prior to the Closing Date.

4.6  The  Audited  Financial  Statements  present  a  true  and  fair  financial
representation  of the Group as of the  Accounting  Date and the  results of its
operations for the period then ended. The Unaudited Financial Statements present
a true and fair  financial  representation  of the Group as of 31 March 1996 and
the  results  of its  operations  for  the  period  then  ended.  The  Financial
Statements have been prepared in conformity with generally  accepted  accounting
principles in Sweden  ("GAAP") and consistent with those applied with respect to
previous three years except for year-end  adjustments and accrued accounting for
certain  income.  Since the Accounting  Date and up to and including the Closing
Date there has been no  material  adverse  change in the  properties  except for
depreciation  and normal wear and tear,  business or financial  condition of the
Group,  and the  business  of the Group has been and shall be  carried on in the
same manner and in the ordinary  course of business up to the Closing Date.  The
books and records of each Group  Company have been properly  maintained  and are
accurate in all material  respects and contain a true and complete record of the
business of the Group.  The Company  complies in all material  respects with the
provisions  of GAAP relating to the  recognition  of revenue with respect to the
booking  and  recording  of  revenue  relating  to the  distribution,  sales and
licenses of its software  products and the  provision of  maintenance  under its
service contracts.  License revenues are recognized according to the realization
concept at the time of invoicing, i.e. after delivery.  Maintenance revenues are
correctly  accounted for at year-end  closing by deferring a pro rata portion of
revenue  (1/12).  During the year  revenues are  recognized  when  invoiced.  In
accruing  liabilities for outstanding  claims, as of 31 March 1996 the estimated
ultimate  cost of all claims  incurred  but not settled at 31 March 1996 whether
reported  or not,  has been  taken  into  account.  Such  liabilities  have been
calculated in a manner which is consistent with previous years and in accordance
with GAAP. Each Group Company has no material  liabilities or


                                                                              11

obligations  of any nature  (absolute,  contingent or  otherwise)  which are not
fully  reflected or reserved  against in Audited  Financial  Statements  of each
Group Company,  except liabilities or obligations  incurred since the Accounting
Date in the ordinary course of business and consistent with past practice.

4.7 Other than assets disposed of in the ordinary  course of its business,  each
Group  Company  owns,  possesses  and has good and  marketable  title to or have
license to use all assets  included in its balance sheet at Accounting  Date and
all assets  acquired  between  Accounting Date and the Closing Date, free of all
Liens.

4.8 All  accounts  receivable  of each Group  Company  reflected in the relevant
Balance Sheet of that company, or existing at the Closing Date, were recorded in
the company's books  consistently  with the advice of the Company's  accountants
regarding revenue recognition matters. Except as described on Schedule 4.8a, the
bad debt reserves and sales return allowances  reflected in each Group Company's
Balance Sheet are adequate to the Sellers best knowledge.  Set forth on Schedule
4.8b, is a full and complete list and ageing study of all consolidated  accounts
receivable of the Company existing as of 31 May 1996.

4.9 No Seller claims any title to or payment due in  connection  with any of the
assets of the Group. No Seller has any further claims against any Group Company.

4.10 Set forth on Schedule 4.10a is a true and complete list of all  inventions,
patents, trademarks, trade names, brand names, copyrights, Software Products (as
defined below), and trade secrets or software algorithms now used or anticipated
(to the best of Sellers'  knowledge) to be used in the business of the Group and
to which the title  belongs to any of Group Company  (collectively,  the "LISTED
INTELLECTUAL Property"). Schedule 4.10b contains a complete and accurate list of
all  licenses or  agreements  which in any way affect the rights of the Group to
any of the Listed Intellectual  Property or which otherwise implies a license to
intellectual  property  to  which  the  title  belongs  to a  third  party  (the
"INTELLECTUAL PROPERTY LICENSES"). The Group's Listed Intellectual Property does
not infringe, or to the Seller's knowledge provide any basis to believe that the
Listed  Intellectual  Property would infringe,  upon any  intellectual  property
right


                                                                              12


of any  other  Person,  nor,  to the  knowledge  of the  Sellers,  is there  any
infringement by any other Person of any of the Listed  Intellectual  Property of
the Group.  The consummation of the  transactions  contemplated  hereby will not
materially alter or impair the Group's rights to any of the Listed  Intellectual
Property or under any  Intellectual  Property  License.  The manner in which the
Group has  manufactured,  packaged,  shipped,  advertised,  labeled and sold its
software products complies in all material respects with all applicable Laws.

For the  purpose of this  Agreement  the term  "SOFTWARE"  shall  mean  software
products which are Listed  Intellectual  Property listed on Schedule 4.10a, with
all  modifications,  versions,  enhancements and additions  thereto,  including,
without  limitation,  all rights in and to all  versions  thereof and all source
code, object code, manuals and other documentation and related materials thereof
(collectively,  the "SOFTWARE PRODUCTS"). The Software Products also include all
of the  Group's  related  programs,  trade  secrets,  algorithms  and  processes
relating to the Software Products or such programs, the Group's copyright in and
to  each of the  Software  Products  and all  works  derivative  therefrom,  all
current, previous,  enhanced and developmental versions of the source and object
code and any  variations  thereof,  all user and programmer  documentation,  all
design  specifications,  all maintenance and installation job control  language,
all system  documentation  (including all flow charts,  logic diagrams,  systems
procedures and program component descriptions),  all procedures for modification
and  preparation  for the release of enhanced  versions  and all  betatest  data
available (excluding all proprietary  information of third parties) with respect
to the Software Products.

The Company is the sole and exclusive owner of the Listed Intellectual Property.
The Software  Products  listed on Schedule 4.10a have, in its current  versions,
been developed by employees after January 1, 1993 or, to the extent a consultant
has been involved in the development of such Software  products,  the consultant
has signed an agreement  under which the  consultant is under  obligation not to
disclose   confidential   information   and  the  consultant  has  assigned  all
intellectual property to the result of his work to the Company.

Each of the Intellectual  Property Licenses is valid, binding and enforceable in
accordance with its terms against the parties  thereto,  the Group has performed
all material obligations imposed



                                                                              13

upon it thereunder,  and neither the Group nor, to the Sellers'  knowledge,  any
other  party  thereto  is in  default  thereunder.  To the best of the  Sellers'
knowledge, each of the Agreements relating to the Intellectual Property Licenses
is valid,  binding and  enforceable  in  accordance  with its terms  against the
parties  thereto.  Any Group  Company has  performed  all  material  obligations
imposed upon it  thereunder,  and neither any Group  Company nor any other party
thereto is in default thereunder.  No Group Company has received notice that any
party to any of the Intellectual Property Licenses intends to cancel,  terminate
or refuse to renew the same or to exercise or decline to exercise  any option or
other  right  thereunder.  Except as set forth in  Schedule  4.10c no  licenses,
sublicenses,  or  agreements  have been  granted  or  entered  into by any Group
Company  in respect of any of the  Listed  Intellectual  Property  except in the
ordinary course of business.  No director,  officer,  shareholder or employee of
any Group Company owns, directly or indirectly,  in whole or in part, any of the
Listed  Intellectual  Property.  None of the Group Company,  nor to the Sellers'
knowledge any of any Group Company's consultants, has entered into any agreement
with  respect to any Group  Company's  business  regarding  Listed  Intellectual
Property,  or prohibition or  restriction  of  competition  or  solicitation  of
customers,  or any other similar restrictive covenant,  whether written or oral,
with any Person other than the Group.

To the Sellers'  knowledge,  no Person has asserted any claim of infringement or
other   interference  with  third-party   rights  with  respect  to  the  Listed
Intellectual  Property.  Except as set forth on Schedule 4.10d-e,  (i) the Group
has not disclosed any source code regarding the Software  Products to any person
other than an employee  of the Group or to the Buyer;  (ii) the Group has at all
times  maintained  reasonable  procedures  to protect and has enforced all trade
secrets of the Group;  (iii)  neither any Group  Company nor any escrow agent is
under any  contractual  or other  obligation  to disclose the source code or any
other proprietary  information  included in or relating to the Software Products
and no event has taken place,  including the execution of this  Agreement or any
related change in any Group Company's business activities, which would give rise
to such obligation; and (iv) any Group Company has not deposited any source code
regarding  the  Software  Products  into any  source  code  escrows  or  similar
arrangements.  If, as disclosed on Schedule  4.10e,  the Group has deposited any
source  code  to  Software   Products   into  source  code  escrows  or  similar
arrangements,  no event has occurred that has or could reasonably form the basis
for a release of such source code from such arrangements.




                                                                              14

There are no  significant  defects in the Software  Products which would imply a
breach of the Company's Standard License Agreement.

4.11 Each Group Company has filed with the appropriate  governmental authorities
all  required Tax returns and all returns made for the purposes of any Taxes and
all other  information  supplied to any authority for such Taxes and any records
maintained  for such purposes are complete and correct in all material  respects
and were made or supplied  on a timely  basis.  Each Group  Company has paid all
taxes due on or before the Closing Date.  No Group Company is in formal  dispute
with any  authority  in  relation to any Taxes not  provided  for in the Audited
Financial Statements. There is no contingent tax liability for any Group Company
that could result in any Lien.

4.12 The Group has  received  all  currently  required  governmental  approvals,
consents,  licenses and permits. The Group has not received any notifications of
any asserted present failure by it to have obtained any such approval,  consent,
license or permit, or past and unremedied failure to obtain such items.

4.13 To the best of  Sellers'  knowledge,  each Group  Company  has at all times
complied,  and is in  compliance,  with  all  Laws,  applicable  to  it,  to its
employees,  or to the Listed  Intellectual  Property  or  Personal  Property  as
defined in Article 4.20 below.  The Group has not received any  notification  of
any asserted  present or past unremedied  failure by any Group Company to comply
with any of such Laws.

4.14 Except as set out in Schedule 4.14, there is no litigation,  arbitration or
other proceeding in process,  pending or, to the Sellers' knowledge,  threatened
and no currently  outstanding  injunction or judicial or administrative order or
restriction  has been  imposed or is  threatened  or  expected,  and there is no
investigation,  inquiry or enforcement proceeding or process by any governmental
body, which may adversely affect the business,  property,  Licenses or assets of
any Group Company.




                                                                              15


4.15 Exhibit 6 lists all Employees with  information as to length of employment,
salary and notice period (except when set forth by law) of each Employee.

4.16  Exhibit  7  lists  all  employment  contracts,  and  all  bonus,  deferred
compensation,  pension,  retirement or other similar arrangements  providing for
employee  benefits,  to which any Group  Company  is a party.  The  Company  has
covered the payment of  pensions to  employees  except as set forth in Exhibit 7
and has met all its legal obligations toward them.

4.17 There is no labor strike, dispute,  slowdown or stoppage pending or, to the
Sellers' best knowledge,  threatened against or affecting any Group Company, and
the Group has not  experienced any work stoppage or other labor  difficulty.  No
collective  bargaining  agreement is binding on any Group  Company.  The Sellers
have  no  knowledge  of any  organizational  efforts  presently  being  made  or
threatened  by or on behalf of any labor union,  and each Group  Company has not
been  requested by any group of employees or others to enter into any collective
bargaining  agreement or other  agreement with any labor union or other employee
organization.

4.18 No Group Company has any loans  outstanding to any Seller or Employee or to
any other legal entity or individual  affiliated  directly or indirectly  with a
Seller or an Employee which, in the aggregate, exceed SEK 100,000.

4.19  Exhibit 8 lists all  outstanding  powers of attorney  and  identifies  all
persons authorized to sign on behalf of and commit any Group Company;  and banks
where any Group  Company has an account and the names of all persons  authorized
to make deposits and withdrawals from each account.

4.20  Schedule  4.20  contains  a  complete  and  accurate  list of each item of
tangible personal property (Sw.  "Inventarielista")  having a value in excess of
SEK 20,000,  which is owned,  leased,  rented or used by any Group  Company (the
"PERSONAL  PROPERTY").  Each  Group  Company  has  delivered  to Buyer  true and
complete copies of all material leases, subleases, rental agreements,  contracts
of sale,  tenancies or licenses relating to the Personal Property.  The


                                                                              16

Personal  Property  includes all real  property and tangible  personal  property
(other  than,  in the case of the  Personal  Property,  property  rights with an
individual  value of less than SEK 20,000)  reflected  in the Audited  Financial
Statements  and all the  properties  and assets  purchased by each Group Company
since the date of the Audited Financial  Statements  (except for such properties
or assets sold in the  ordinary  course of  business  and  consistent  with past
practice). Each Group Company owns, or has a valid leasehold interest in, all of
the real  property and tangible  personal  property used in the business of such
Company.

4.21 Exhibit 11 lists all real property owned or leased by any Group Company and
includes  copies of all real  property  leases  involving  any Group Company (as
landlord or tenant).  The Group has valid and enforceable  interests in all real
property  leased to any Group Company  which are necessary to the  operations of
the Group as  presently  conducted,  and all such  interests  are to the  extent
necessary reflected in the financial statements.


4.22  Schedule  4.22  contains a complete  and  accurate  list  (other  than the
Employment  Agreements  and  Intellectual  Property  Licenses)  of all  material
contracts  (i.e.  contracts  which during its term  involves  costs or income in
excess of SEK 70,000), agreements and understandings,  oral or written, to which
each Group  Company is  currently a party or by which the  Company is  currently
bound, including,  without limitation,  security agreements,  license agreements
entered into other than in the ordinary and  recurring  course of the  Company's
business,  software  development  agreements,   distribution  agreements,  joint
venture  agreements,  reseller  agreements,  credit  agreements and  instruments
relating to the  borrowing  of money.  No Group  Company is in material  default
under any such  agreements or contractual  instrument or  understanding,  and no
threat thereof has been made or is outstanding.

4.23 The Group has no single customer  accounting for 10% or more of the Group's
turnover during the fiscal year last ended.  The Group has no supplier from whom
the Group has  purchased  10% or more of the goods or services  purchased by the
Group in the fiscal year last ended.  The Sellers  have no  reasonable  basis to
expect any material  modification to the Group's



                                                                              17

relationship  with any  customer or supplier  except  which may result as of the
transfer of shares in this Agreement.

4.24  Except  as  specifically  set  forth  on  Schedule  4.24  and  except  for
transactions specifically contemplated in this Agreement, since the dates of the
Audited Financial  Statements and up to and including the Closing Date,  neither
any Group  Company nor any of its officers or directors in their  representative
capacities on behalf of any Group Company has:

         (a)  taken  any  action or  entered  into or  agreed to enter  into any
         transaction,  agreement or commitment other than in the ordinary course
         of business;

         (b) suffered any material  adverse change in its business,  operations,
         assets,  liabilities,   sales,  margins,   profitability  or  condition
         (financial or other);

         (c) borrowed or agreed to borrow any funds,  incurred or become subject
         to, whether directly or by way of assumption or guarantee or otherwise,
         any  obligations  or  liabilities  in  excess  of SEK  175,000,  except
         liabilities and obligations incurred in the ordinary course of business
         and consistent with past practice;

         (d) paid,  discharged or satisfied any claims or obligations other than
         the payment in the ordinary course of business and consistent with past
         practice of claims and obligations reflected or reserved against in the
         Audited  Financial  Statements  or incurred in the  ordinary  course of
         business  and  consistent  with  past  practice  since  the date of the
         Audited Financial Statements,  or prepaid any obligation having a fixed
         maturity  of more  than 90 days  from  the  date  such  obligation  was
         incurred;

         (e)  permitted or allowed any of its property or assets to be subjected
         to any Lien except (i)  assessments  for current  taxes not yet due and
         payable,  (ii)  landlord's  liens for rental  payments  not yet due and
         payable,  and (iii)  statutory



                                                                              18

         liens securing indebtedness that was incurred in the ordinary course of
         business and is not yet due and payable;

         (f)  disposed  of or  permitted  to lapse any  rights to the use of any
         trademark, trade name, patent or copyright, or disposed of or disclosed
         to  any  Person  without   obtaining  an  appropriate   confidentiality
         agreement  from any such Person any trade secret,  formula,  process or
         know-how not theretofore a matter of public knowledge;

         (g) entered into or agreed to enter into,  or otherwise  suffered to be
         outstanding,  any  power  of  attorney  of  any  Group  Company  or any
         obligations or liabilities (absolute, accrued, contingent or otherwise)
         of such  Group  Company,  as  guarantor,  surety,  cosigner,  endorser,
         comaker,  indemnitor  or otherwise in respect of the  obligation of any
         other Person;

         (h) entered into or agreed to any sale, assignment, transfer or license
         of any  intellectual  property  assets  of  any  Group  Company  or any
         amendment or change to any existing license or other agreement relating
         to  intellectual  property,  other  than  in  the  ordinary  course  of
         business;

         (i) except for intraGroup  contributions  no Group Company has declared
         or paid any  dividend,  in cash or  assets,  and no Group  Company  has
         declared or paid any stock dividend, or made any distribution of assets
         or cash or issued,  or sold or agreed to issue or sell,  any securities
         intended to be acquired by Buyer pursuant to this Agreement; or

         (j) no Seller has  received  or  procured  the  transfer of any assets,
         including but not limited to cash,  securities or accounts  receivable,
         from  any  Group  Company  to a Seller  or any  company  or  individual
         affiliated (directly or indirectly) with a Seller.




                                                                              19

4.25 Except as disclosed in Schedule 4.25, no Group Company has entered into any
agreement with any person for brokerage,  commissions or fees in connection with
this Agreement or the transactions contemplated hereby.

4.26 No Seller is directly or indirectly involved in any business competing with
the  Group.  Each  Seller  undertakes  to sell  his  shares  in  such  competing
businesses within 90 days from Buyer's request to do so.

4.27  Exhibit  10  includes a list of  minutes  from all board and  shareholders
meetings of each Group Company and the original minutes from the listed meetings
are  available  at each Group  Company,  and except as set out in Exhibit 10, no
Group Company has had any other meetings.

4.28 Each Group Company  maintains  insurance in accordance  with Schedule 4.28,
and nothing has been done or omitted to be done whereby any insurance policy may
become void or voidable.

4.29 All  information  communicated  by Sellers to Buyer in connection with this
Agreement  is to the best of Sellers  knowledge  accurate  and  complete  in all
material  respects,  and no Seller  has to the best of his  knowledge  failed to
disclose any information to Buyer which may materially and adversely  affect the
business, assets and properties of any Group Company, as per the Closing Date.


5.         WARRANTIES BY SELLERS RE PARENT COMPANY

Sellers  represent  that  the  Parent  Company  is  a  company  which  has  been
incorporated for the sole purpose of being the owner of 30 shares in E.L.G. Data
AB and that the Parent  Company  has never  entered  into any  business or other
relation with any entity except for (i) the purpose of acquiring  said 30 shares
and (ii)  providing  management  services  to the  Company  and that the  Parent
Company has no existing or contingent liability of any nature to any third party
except as may be the result of such management services to the Company.




                                                                              20

6.        WARRANTIES AND COVENANTS OF BUYER

Buyer represent and warrant to the Sellers,  subject to the exceptions disclosed
in Astea's  public  filings  with the  Securities  and  Exchange  Commission  as
follows:

6.1 It shall for the  period up to  December  31,  1997,  maintain  at least one
Seller as a Director on the Company's board.

6.2 Each Resigning Director shall be acquitted from liability at the next annual
general  shareholders  meeting of the  relevant  Group  Company,  subject to the
approval of such company's auditors.

6.3 Astea is a corporation duly organized, validly existing and in good standing
under the laws of the jurisdiction of its incorporation, has the corporate power
to own, lease and operate its property and to carry on its business as now being
conducted and as proposed to be conducted. Astea has delivered or made available
a true and correct copy of its Certificate of Incorporation  and Bylaws or other
charter documents each as amended to date, to counsel for the Sellers.

6.4 The authorized stock of Astea consists of 25,000,000 shares of Common Stock,
$.01 par  value,  of which  approximately  13,000,000  shares  were  issued  and
outstanding  as of 31 May,  1996, and 5,000,000  shares of Preferred  Stock.  No
shares of Preferred Stock are issued or outstanding.  As of 31 May, 1996,  Astea
has also reserved  approximately  2,800,000  shares of Common Stock for reserved
issuance  pursuant to  outstanding  stock options under its various stock option
and stock purchase plans.

The Shares of Astea Common Stock to be issued to the Sellers will, upon issuance
and the  receipt  of the  consideration  set  forth in this  Agreement,  be duly
authorized, validly issued, fully paid and non-assessable.



                                                                              21


6.5 Astea has all  requisite  corporate  power and  authority to enter into this
Agreement and to consummate the transactions  contemplated hereby. The execution
and  delivery  of  this  Agreement  and  the  consummation  of the  transactions
contemplated  hereby have been duly authorized by all necessary corporate action
on the part of Astea.  This  Agreement  has been duly  executed and delivered by
Astea and constitutes the valid and binding obligations of Astea, enforceable in
accordance with its terms, except as enforceability may be limited by bankruptcy
and other  similar laws and general  principles  of equity.  The  execution  and
delivery of this Agreement does not, and the  consummation  of the  transactions
contemplated  hereby will not,  conflict with, or result in any violation of, or
default under (with or without  notice or lapse of time, or both),  or give rise
to a right of  termination,  cancellation  or  acceleration of any obligation or
loss of a benefit under (i) any provision of the Certificate of Incorporation or
Bylaws  of Astea or (ii)  any  material  agreement  or law,  rule or  regulation
applicable  to Astea its  properties  or assets  other than any such  conflicts,
violations, defaults,  terminations,  cancellations or accelerations which would
not have a material  adverse  effect on the ability of Astea to  consummate  the
transactions contemplated hereby.

No consent, approval, order or authorization of, or registration, declaration or
filing with, any governmental entity, is required by or with respect to Astea in
connection  with the  execution  and delivery of this  Agreement by Astea or the
consummation by Astea of the transactions  contemplated  hereby,  except for (i)
the  filing of a Form 8-K with the  Securities  and  Exchange  Commission,  (ii)
listing of the Share Consideration on the Nasdaq National Market, and (iii) such
other consents,  authorizations,  filings, approvals and registrations which, if
not obtained, or made would not have a Material Adverse Effect on Astea.

6.6 Astea has filed all forms,  reports and documents  required to be filed with
the Securities and Exchange  Commission  (the "SEC") since July 27, 1995 and has
made available to United States  Counsel to the Sellers,  in the form filed with
the SEC, (i) its Annual  Reports on Form 10-K for the fiscal year ended December
31,  1995,  (ii)  its  Quarterly  Reports  on Form  10-Q for the  periods  ended
September 30, 1995 and March 31, 1996,  (iii) all proxy  statements  relating to
Astea's meetings of stockholders (whether annual or special) held since July 27,
1995, (iv) all other reports or registration  statements filed by Astea with the
SEC since  July 27,  1995 and (v)


                                                                              22


all amendments and supplements to all such reports and  registration  statements
filed by Astea with the SEC.  All such  required  forms,  reports and  documents
(including  those  enumerated  in  clauses  (i)  through  (v) of  the  preceding
sentence)  are  referred  to  herein as the  "Astea  SEC  Reports".  As of their
respective  dates,  the Astea SEC  Reports  (i) were  prepared  in all  material
respects  in  accordance  with the  requirements  of the  Securities  Act or the
Exchange  Act,  as the case may be,  and the  rules and  regulations  of the SEC
thereunder  applicable  to such Astea SEC  Reports  and (ii) did not at the time
they were filed (or if amended or  superseded  by a filing  prior to the date of
this Agreement, then on the date of such filing) contain any untrue statement of
a material fact or omit to state a material  fact required to be stated  therein
or  necessary  in order  to make the  statements  therein,  in the  light of the
circumstances  under  which  they were  made,  not  misleading  in any  material
respect.

6.7  Since the date of the Astea  Balance  Sheet,  except  with  respect  to the
actions  contemplated  by  this  Agreement,  Astea  and  its  subsidiaries  have
conducted  their  businesses  only  in  the  ordinary  course  and  in a  manner
consistent  with past practice and, since such date,  there has not been (i) any
Material Adverse Change in Astea; (ii) any damage,  destruction or loss (whether
or not covered by insurance)  having a Material  Adverse Effect on Astea;  (iii)
any material change by Astea in its accounting methods, principles or practices;
or (iv)  any  material  revaluation  by Astea  of any of its  assets  including,
without limitation,  writing down the value of capitalized software or inventory
or writing off notes or accounts receivable other than in the ordinary course of
business.

6.8 There is no action, suit,  proceeding,  claim,  arbitration or investigation
pending,  or as to which  Astea has  received  any notice of  assertion  nor, to
Astea's  knowledge,  is  there a  reasonable  basis to  expect  such  notice  of
assertion  against  Astea  which in any manner  challenges  or seeks to prevent,
enjoin,  alter or materially delay any of the transactions  contemplated by this
Agreement.

7.        COVENANT OF SELLERS

7.1 Each Seller covenants not to compete with the Business, on the terms set out
in the relevant Executive Agreement which forms part also of this Agreement. Any
breach of this



                                                                              23

covenant -  notwithstanding  other  appropriate  remedies  available  to Buyer -
entitles  Buyer to  liquidated  damages  of SEK  500,000  for each  breach or to
compensation for damage actually suffered,  whichever is higher.  Each Seller is
individually responsible for damages under this Article.

7.2 Unless Buyer shall  otherwise  agree in writing,  the business of each Group
Company shall from the date hereof through the Closing Date be conducted in, and
each Group Company  shall not take any action except in, the ordinary  course of
business and in a manner  consistent with past practice;  and each Group Company
shall use its commercially  reasonable efforts to preserve  substantially intact
the business  organization of each Group Company, to keep available the services
of the current  personnel and  consultants of each Group Company and to preserve
the current  relationships  of each Company with customers,  suppliers and other
persons with which each Company has significant business relations.

7.3 From the date hereof through  Closing Date, the Sellers in their capacity as
managers of the Group shall, and shall cause the officers, directors, employees,
auditors and agents of each Group Company to, afford the personnel and agents of
Buyer complete  access at all reasonable  times during normal  business hours to
the other facilities, books and records of each Group Company, and shall furnish
Buyer with all financial,  operating and other data and information as Buyer may
reasonably  request.  The parties  shall  continue to comply with and to perform
their respective  obligations under the Confidentiality  Agreement between Buyer
and Abalon AB. Upon the terms and subject to the conditions hereof,  each of the
parties  hereto shall use its  reasonable  best efforts to take,  or cause to be
taken,  all  appropriate  action,  and to do,  or cause to be done,  all  things
necessary,  proper  or  advisable  under  applicable  laws  and  regulations  to
consummate and make effective the transactions  contemplated hereby,  including,
without  limitation,  using its  reasonable  best efforts to obtain all waivers,
licenses,  permits,  consents,  approvals,  authorizations,  qualifications  and
orders of governmental authorities and parties to contracts as are necessary for
the  consummation  of the  transactions  contemplated  hereby  and to fulfil the
conditions  to the  transaction.  No Seller will  undertake any course of action
inconsistent  with  this  Agreement  or which  would  make any  representations,
warranties  or  agreements  made



                                                                              24

by such  party in this  Agreement  untrue or any  conditions  precedent  to this
Agreement unable to be satisfied at or prior to the Closing.



8.        NO MATERIAL ADVERSE CHANGE AS OF CLOSING

8.1 As of the  Closing,  there shall not,  unless  agreed  with the Buyer,  have
occurred  any  Material  Adverse  Change in the  business,  operations,  assets,
liabilities, sales, margins, profitability,  intellectual property, or prospects
of each Group  Company  or in any  material  third  party  contractual  or other
business  relationships  of each  Group  Company.  In this  Agreement,  the term
"Material  Adverse Change" used with respect to a party means any event,  change
or effect that (a) is materially adverse to the business and financial status of
the Group;  provided,  however, that a Material Adverse Effect shall not include
any  adverse  effect  resulting  from  changes  in  general  market or  economic
conditions or conditions  generally affecting the personal computer  application
software industry.

As of the Closing,  the results of Buyer's due diligence  investigation  of each
Group  Company  shall be  satisfactory  in all respects to Buyer in its sole and
absolute discretion.

8.2 As of the Closing, there shall not have occurred any Material Adverse Change
in the business, operations, assets, liabilities, sales, margins, profitability,
intellectual  property,  or  prospects  of Astea.  In this  Agreement,  the term
"Material Adverse Change" has been defined,  however in the context of Astea the
term shall not include  any adverse  effect  resulting  from  changes in general
market or economic  conditions  or conditions  generally  affecting the personal
computer  application  software  industry,  except that either (a)  cessation of
trading  of Buyer's  stock or (b) a  decrease  of US$5 per share in the price of
Buyer's  stock  (measured  from the date of this  Agreement) on the NASDAQ Stock
Market shall be deemed a Material Adverse Change.




                                                                              25

8.3 The consummation of the transactions contemplated by this Agreement shall be
legally  permitted by all laws and  regulations to which Astea,  the Sellers and
each Group  Company is subject,  except for such  noncompliance  which would not
result in a Material  Adverse Change in the business,  prospects or condition of
Astea, the Sellers and each Group Company.

8.4 The consummation of the transactions contemplated by this Agreement shall be
legally  permitted by all laws and  regulations to which Buyer,  the Sellers and
each Group Company is subject.

9.        INDEMNIFICATION OF SELLERS AND BUYER

9.1 All representations and warranties contained in this Agreement shall survive
the  Closing  until  September  30,  1997,  and  shall  not be  affected  by any
investigation  made or any knowledge  acquired with respect  thereto,  except as
expressly provided in this Article 9.

9.2 (a) From and after the Closing,  the Sellers  shall  indemnify  and hold the
Buyer, on a pro rata basis, based on each Seller's proportionate interest in the
Purchase Price,  harmless from and against,  and shall reimburse the Indemnified
Parties for, any and all losses, damages, liabilities,  obligations, judgements,
decrees,  penalties,  taxes,  or  expenses  (including  but not  limited  to any
reasonable legal or accounting fees or expenses) ("LOSSES") arising out of or in
connection with:

         (i)  any  inaccuracy  in any  representation  or  warranty  made by the
         Sellers  in  Article  4 and  5 of  this  Agreement  or  the  Disclosure
         Schedules; or

         (ii) any failure by the Sellers, or the Group, to perform or comply, in
         whole or in part, with any covenant in this Agreement.






                                                                              26

    (b) From and  after  the  Closing  Date the  Buyer  shall  hold the  Sellers
harmless  from and  against,  and shall  reimburse  the  Sellers for any and all
Losses arising out of or in connection with:

         (i) any inaccuracy in any  representation or warranty made by the Buyer
         in this Agreement; and

         (ii) any  failure by the Buyer to  perform  or  comply,  in whole or in
         part, with any covenant or agreement contained in this Agreement.

9.3

         (a)  No   indemnified   party   shall  be   entitled   to  receive  any
         indemnification  payment with respect to any claims for indemnification
         under this Article 9 ("CLAIMS")  until the  aggregate  Losses for which
         such  Indemnified  Parties  would  be  otherwise  entitled  to  receive
         indemnification  from Buyer or Sellers  jointly exceed SEK 500,000 (the
         "THRESHOLD"); provided, however, that once such aggregate Losses exceed
         the  Threshold,   such   indemnified   parties  shall  be  entitled  to
         indemnification  only for the  aggregate  amount  of all  Losses  which
         exceed SEK 500,000 of Claims.

         (b) In no event shall the liability of the Sellers hereunder for Losses
         incurred  by  indemnified   parties  exceed  the  value  of  the  Share
         Consideration  issued to the Sellers  pursuant to this Agreement  (that
         is,  the total  number of shares of Astea  Common  Stock  issued to the
         Sellers hereunder)  multiplied by the average of the last reported sale
         prices of Astea Common Stock on the Nasdaq  National Market System over
         the 20  consecutive  trading  days  ending  with  the day  prior to the
         Closing Date. In no event shall the liability of Astea hereunder exceed
         US$ 6,000,000.

         (c) The parties agree that the Sellers shall have a right, if possible,
         to cure a loss within 60 days after receipt of  notification of a Claim
         and prior to submitting




                                                                              27

         any Claim,  the parties shall use  reasonable  efforts to determine the
         amount,  if any, by which their  Losses  would be offset by recovery of
         insurance  proceeds,  reduction of tax liabilities or the creation of a
         tax benefit to Buyer, and to provide the  indemnifying  party notice of
         and  a   description   of  such   determination.   Any   liability  for
         indemnification  shall be reduced to the extent any Losses specified in
         a Claim are reduced by such a recovery or reduction.

         (d)  No   Indemnified   Party   shall  be   entitled   to  receive  any
         indemnification payment with respect to any Claims under this Article 9
         which are first  asserted by an Indemnified  Party after  September 30,
         1997 provided such Claim or Claims do not relate to Sellers' or Buyer's
         respective  covenants  surviving  said date in which case claims may be
         asserted after September 30, 1997.

         (e) Should  the Buyer  become  aware of any Loss for which the  Sellers
         might be liable the Buyer shall within  ninety (90) days after the date
         when the  Buyer  became  aware of the  claim,  issue a  written  notice
         thereof to the Sellers,  and has no right to claim compensation  should
         such notice not be issued.

9.4

         (a) An indemnified party shall notify the indemnifying party in writing
         within  sixty (60) days after the  assertion  against  the  indemnified
         party of any claim by a third party (a "THIRD PARTY  CLAIM") in respect
         of  which  the   indemnified   party   intends  to  base  a  Claim  for
         indemnification  hereunder,  but the  failure or delay so to notify the
         indemnifying  party shall not relieve it of any obligation or liability
         that it may have to the indemnified party except to the extent that the
         indemnifying  party  demonstrates that its ability to defend or resolve
         such Third Party Claim is adversely affected thereby.

         (b) (i)  Subject  to the  rights of or duties to any  insurer  or other
         third party having potential liability therefor, the indemnifying party
         shall have the right,  upon  written  notice  given to the  indemnified
         party within 30 days after  receipt of the


                                                                              28

         notice from the  indemnified  party of any Third Party Claim, to assume
         the defense or handling of such Third Party Claim, at the  indemnifying
         party's  sole  expense,  in which are the  provisions  of  Section  9.4
         (b)(ii) thereof shall govern.

         (ii) The indemnifying party shall select counsel reasonably  acceptable
         to the  indemnified  party in connection with conducting the defense or
         handling of such Third Party Claim,  and the  indemnifying  party shall
         defend or handle the same in consultation  with the  indemnified  party
         and shall keep the  indemnified  party timely apprised of the status of
         such Third Party Claim. The  indemnifying  party shall not, without the
         prior written consent of the indemnified  party,  agree to a settlement
         of any  Third  Party  Claim,  unless  (A) the  settlement  provides  an
         unconditional  release and discharge of the  indemnified  party and the
         indemnified  party is  reasonably  satisfied  with such  discharge  and
         release  and (B) Buyer shall not have  reasonably  objected to any such
         settlement  on  the  ground  that  the  circumstances  surrounding  the
         settlement could result in a material adverse impact on the business or
         operation Buyer or the business conducted by the Group. The indemnified
         party shall cooperate with the indemnifying party and shall be entitled
         to  participate in the defence of any claim with its own counsel and at
         its own expense.

         (c) (i) If the  indemnifying  party does not give written notice to the
         indemnified  party within 30 days after  receipt of the notice from the
         indemnified party of any Third Party Claim of the indemnifying  party's
         election to assume the  defense or handling of such Third Party  Claim,
         the provisions of Section 9.4(c)(ii) below shall govern.

         (ii) The  indemnified  party may, at the  indemnifying  party's expense
         (which  shall be paid  from time to time by the  indemnifying  party as
         such expenses are incurred by the Indemnified  Party),  select counsel,
         who  shall be  reasonably  satisfactory  to the  indemnifying  party in
         connection  with conducting the defense or handling of such Third Party
         Claim and defend or handle  such Third Party Claim in such



                                                                              29

         manner  as  it  may  deem  appropriate,  provided,  however,  that  the
         indemnified party shall keep the indemnifying  party timely apprised of
         the status of such Third  Party  Claim and shall not settle  such Third
         Party  Claim  without  the prior  written  consent of the  indemnifying
         party, which consent shall not be unreasonably withheld, conditioned or
         delayed.  If the indemnified  party defends or handles such Third Party
         Claim,  the  indemnifying  party shall  cooperate with the  Indemnified
         Party.

9.5 Notwithstanding  Article 8.3 and 8.4 the limitations therein shall not apply
to Sellers'  indemnification  for any inaccuracy in the representation  given by
Sellers in Article 5 above.

9.6 At Closing,  the Sellers shall pledge Share  Consideration  equal to 15 % of
the  Purchase  Price to Buyer as a  mechanism  to satisfy  potential  claims for
indemnification by Astea and its affiliates under this Article 9, (the "HOLDBACK
SHARES"). Any liability of the Sellers for indemnification for Losses under this
Agreement shall be satisfied,  first,  from Holdback Shares pursuant to a setoff
under this  Article  9.6 and,  second,  to the extent  the  Holdback  Shares are
insufficient  to satisfy such liability for Losses in full, from the other Share
Consideration  issued to the Sellers under this Agreement,  or the proceeds from
any disposition thereof, as the Sellers may elect in writing.

9.6.1 The  Holdback  Shares shall be deemed as of the Closing Date to be pledged
by the Sellers  to, and shall be held by,  Escrow  Agent  pursuant to the Escrow
Agreement.  The Sellers shall deliver to Buyer at the Closing  appropriate stock
powers  endorsed in blank and such other  documentation  as Buyer may reasonably
prescribe  to pledge the  Holdback  Shares to the Escrow  Agent.  So long as any
Holdback  Shares are held by Escrow Agent  hereunder,  Buyer shall have, and the
Sellers hereby grant, effective as of the Closing Date, a perfected Lien in such
Holdback  Shares to secure payment of amounts  payable by the Sellers in respect
of indemnification Claims under this Article 9.

9.6.2 Except as otherwise set forth in Article 9.6.4 below, for purposes of this
Agreement,  the "HOLDBACK  TERMINATION  DATE" shall mean the date which is April
30, 1997,  with respect to


                                                                              30


one-half of the  Holdback  Shares,  and  September  30,  1997,  with  respect to
one-half of the Holdback Shares.

With respect to Escrow Agent's release of the Holdback Shares,  Section 1.5.2 of
Exhibit B of the Escrow Agreement shall apply.

9.6.3 The  procedure  for payment  from the Holdback  Shares of  indemnification
amounts to which Astea or other  Indemnified  Parties may become  entitled under
this Section shall be as follows:

         (a)  Subject to the  limitation  that  written  notice of any Claim for
         indemnification  hereunder  must be given to the Sellers not later than
         the Holdback  Termination  Date, from time to time as Buyer  determines
         that it or another  Indemnified Party is entitled to an indemnification
         payment  under this  Article 9,  Buyer may give  written  notice of the
         Claim to the Sellers describing in such notice the nature of the Claim,
         the  amount   thereof   if  then   ascertainable   and,   if  not  then
         ascertainable, the estimated maximum amount thereof.

         (b)  If  Buyer  has  not  received  written  objection  to a  Claim  in
         accordance   with  the   preceding   subparagraph   (a)  from   Sellers
         representing  at least a majority in interest  of the  Holdback  Shares
         within 30 days after notice of such Claim is delivered  (the  "RESPONSE
         PERIOD"),  the Claim stated in such notice shall be conclusively deemed
         to be  approved  by  the  Sellers,  and  Escrow  Agent  shall  promptly
         thereafter  transfer to the Indemnified  Party from the Holdback Shares
         an  amount  of  Holdback  Shares  equal in value to the  amount of such
         Claim.  The Holdback  Shares to be transferred  shall be rounded to the
         nearest  whole  share and shall be valued on the basis of the higher of
         the  Closing  Date  Price or the last  reported  sale  price of Astea's
         Common  Stock on the Nasdaq  National  Market on the date the notice of
         claim was delivered.




                                                                              31

         (c) If within the Response  Period Astea shall have  received  from the
         Sellers  representing  at least a majority in interest in the  Holdback
         Shares,  a written  objection to the claim specifying the nature of and
         grounds  for such  objection,  then such claim shall be deemed to be an
         "OPEN  CLAIM," and Astea shall  reserve  within the Holdback  Shares an
         amount of Holdback Shares equal to the amount of such Open Claim (which
         amount  designated  for each Open  Claim is  referred  to herein as the
         "CLAIM RESERVE  AMOUNT").  The number of Holdback Shares to be reserved
         shall be  determined  (rounded to the nearest  whole share) by dividing
         the amount of the Open Claim by the higher of the Closing Date Price or
         the average of the last reported sale prices of Astea's Common Stock on
         the Nasdaq  National  Market over the 20 trading  days  preceding  such
         written objection.

         (d) The Claim Reserve  Amount for each Open Claim shall be  transferred
         by Astea from the Holdback  Shares only in accordance with either (i) a
         mutual  agreement  among  Astea  and  Sellers  representing  at least a
         majority  in  interest  in all the  Holdback  Shares,  which  shall  be
         memorialized  in  writing,  or (ii) a  final  and  binding  arbitration
         decision or order pertaining to the Open Claim.

9.6.4 The Holdback Shares shall be held of record by the Sellers, who shall have
full right of a  shareholder  including but not limited to the right to vote the
Holdback  Shares on all matters coming before the  stockholders of Astea. In the
event of any merger or recapitalization  or similar transaction  involving Astea
prior to the time when all Holdback Shares have been  transferred or released in
accordance  with the terms of this Section 9.6,  such  Holdback  Shares shall be
converted or exchanged in accordance with such transaction in the same manner as
other shares of Astea Common Stock,  and any  securities  or property  issued in
conversion or exchange  thereof shall then be included  within the definition of
Holdback Shares and shall otherwise  become subject to this Agreement in lieu of
such shares of Astea Common Stock.  If as a result of any such  transaction  the
stockholders of the Buyer  immediately  before the  transaction  will not own in
excess  of 50% of the  voting  capital  stock of  Astea  immediately  after  the
transaction,  the  Holdback  Termination  Date shall be deemed to be the closing
date of such transaction and the



                                                                              32


Holdback Shares shall be re-transferred to the Buyer or released to the Sellers,
as the case may be, as provided herein.

9.7 The  indemnification  provisions  of this Section are the sole and exclusive
remedy  of any  party  to this  Agreement  for a breach  of any  representation,
warranty or covenant contained herein, except with respect to any claim based on
fraud in the inducement or a similar  theory.  Each of the parties hereto agrees
that the other  parties  hereto  shall be entitled to an  injunction  to prevent
breaches of the  provisions of this Agreement and to enforce  specifically  this
Agreement and the terms and provisions  hereof  (including  the  indemnification
provisions hereof) in any competent court having  jurisdiction over the parties,
in  addition  to any other  remedy to which  they may be  entitled  at law or in
equity.

9.8 All of the representations and warranties of the parties hereto contained in
the  Agreement  shall survive the Closing (even if the damaged party knew or had
reason to know of any  misrepresentation  or breach of  warranty  at the time of
Closing;  provided,  however, if the damaged party knew or had reason to know of
such a breach prior to the Closing and failed to object thereto in writing prior
to the Closing, the damaged party shall not be entitled to indemnification under
this Article 9 except and only to the extent of the  increase in damages  beyond
the amount known by the damaged party at the Closing) and continue in full force
and effect until  September  30, 1997.  Any claims with respect to the foregoing
must be asserted in writing with  reasonable  particularity  by the party making
such claim prior to the end of the period  referenced  above in order to perfect
any right of  indemnity,  and the  obligations  of the  indemnifying  party with
respect to such  claims  shall  continue  until such  claims  have been  finally
resolved.

9.9 The  respective  covenants and  agreements of the parties  contained in this
Agreement shall survive the Closing without limitation as to time.

9.10  Notwithstanding  anything  herein to the  contrary,  this  Article 9 shall
survive termination of this Agreement.





                                                                              32

9.11 The  following  provisions  shall apply with  respect to the  assertion  of
claims  and the  indemnification  provisions  of this  Article 9 of the  Sellers
against Buyer or Buyer against the Sellers.

         (a) If a claim is asserted  by the Buyer  against the Sellers the Buyer
         shall continue to hold in reserve the Holdback  Shares until the rights
         of the Sellers  and Buyer with  respect  thereto  have been agreed upon
         between  the  Sellers  and Buyer or until such  matters  are settled by
         arbitration.

         (b) The Sellers and Buyer shall  attempt  promptly and in good faith to
         agree  upon the  rights of the  parties  with  respect  to each of such
         claims. If the Sellers and Buyer should so agree, a memorandum  setting
         forth such  agreement  shall be prepared and signed by both parties and
         the Holdback  Shares shall be  distributed  or forfeited in  accordance
         with the terms thereof.

         (c) If no such  agreement can be reached after good faith  negotiation,
         either Buyer or the Sellers may demand arbitration of the matter unless
         the amount of the damage or loss is at issue in pending litigation with
         a third party, in which event  arbitration shall not be commenced until
         such amount is ascertained or both parties agree to arbitration.

9.12  In  no  event   shall  the   aggregate   liability   of  the  Sellers  for
indemnification  hereunder  or  otherwise  arising  out of or  relating  to this
Agreement  exceed  the Share  Consideration.  In no event  shall  the  aggregate
liability of Buyer for indemnification  hereunder or otherwise arising out of or
relating to this Agreement exceed the Share  Consideration.  The foregoing shall
not limit any  indemnification to which a Seller would be entitled as an officer
or director of Buyer or a Group Company, unless any proceeding directly involves
a matter for which indemnification is being specifically sought by Buyer against
the Sellers  pursuant to the terms of this  Agreement  and in such event only to
the extent  that  Buyer is  entitled  to  indemnification  under this  Article 9
(except that expenses will not be advanced to the Sellers in any such matter for
which  Buyer is seeking  indemnification  until a final  determination  that the
Sellers are not obligated to indemnify




                                                                              34

Buyer hereunder). Buyer shall have the right to recover the proceeds of any such
Shares  that are sold by  Sellers  to  settle  claims  of  indemnification.  The
limitation  set forth in this  Article  9 shall not apply in the event  that the
Sellers' or Buyer's liability for indemnification,  as the case may be, is based
upon intentional misrepresentations or other fraudulent conduct.

10.       TERMINATION, AMENDMENT AND WAIVER

10.1  Termination.  This Agreement may be terminated and the  transaction may be
abandoned at any time prior to the Closing Date:

         (a)  by  mutual  written  consent  duly  authorized  by the  Boards  of
         Directors of each Group Company and Buyer;

         (b) by either the Sellers  (jointly) or Buyer,  if the  transaction has
         not been  consummated  by June 28, 1996;  provided,  however,  that the
         right to terminate this Agreement  under this  subsection (b) shall not
         be available to any party whose failure to fulfill any obligation under
         this  Agreement  has been the cause of, or resulted  in, the failure of
         the Closing to occur on or before such date;

         (c) by either the Sellers  jointly or Buyer,  if there shall be any law
         or regulation that makes  consummation  of the  transaction  illegal or
         otherwise prohibited or if any judgement,  injunction,  order or decree
         enjoining  Buyer, or the Sellers from  consummating  the transaction is
         entered and such  judgement,  injunction,  order or decree shall become
         final and nonappealable;  provided,  however, that the party seeking to
         terminate  this  Agreement  pursuant to this  subsection (c) shall have
         used all reasonable efforts to remove such judgement, injunction, order
         or decree;

         (d) by the Sellers jointly,  in the event of a material breach by Buyer
         of any material  representation,  warranty or covenant contained herein
         which has not been cured or is not curable by June 28, 1996;




                                                                              35

         (e) by Buyer,  in the event of a material  breach by the Sellers or any
         Group  Company of any  material  representation,  warranty  or covenant
         contained herein which has not been cured or is not curable by June 28,
         1996;

         (f) by Buyer, in its  discretion,  in the event that the average of the
         Closing  Sale Price of the Astea  Common  Stock shall be less than (USD
         26.00/share x.85 =) USD 22.10 per share; or

         (g) by the Sellers,  in its  discretion,  in the event that the Closing
         Sale  Price of the  Astea  Common  Stock  shall be  greater  than  (USD
         26.00/Share x 1.15=) USD 29.90 per share.

10.2 Effect of  Termination.  In the event of the  termination of this Agreement
pursuant to Article 10.1  hereof,  there shall be no further  obligation  on the
part of any party  hereto,  except that nothing  herein shall  relieve any party
from liability for any wilful breach hereof.

11.       MISCELLANEOUS

11.1 Each Party will bear its own costs associated with its negotiation, signing
and  implementation  of this  Agreement,  except  that the  Buyer  shall pay the
closing  costs  related to this  transaction  as such  costs  relate to fees and
expenses of accountants,  attorneys N S Affarsutveckling AB and Hambrect & Quist
LLP incurred by Sellers, up to an aggregate amount not exceeding US$ 900,000.

11.2 This  Agreement may be terminated and the  transaction  may be abandoned at
any time prior to the Closing by either the Company or Buyer, if the Closing has
not been  consummated  by June 28, 1996;  provided,  however,  that the right to
terminate this Agreement  under this Article shall not be available to any party
whose failure to fulfill any obligation  under this Agreement has been the cause
of, or resulted in, the failure of the Closing to occur on or before such date;




                                                                              36

11.3 If any part of any provision of this  Agreement is to any extent invalid or
unenforceable  the remainder of such provision and all other  provisions  hereof
shall be  unaffected  thereby  and shall  remain  valid and  enforceable  to the
fullest extent permitted by law.

11.4 No Party shall disclose any Confidential  Information of the other Party to
any third party without its prior written consent.

11.5 No  failure to  exercise  or delay in the  exercise  of any right or remedy
which either Party may have under this Agreement or in connection herewith shall
operate as a waiver thereof nor shall any single or partial exercise of any such
right or remedy  prevent any further or other  exercise  thereof or of any other
such right or remedy.

11.6 In the event of any conflict  between this Agreement and any Exhibit,  this
Agreement shall prevail and the Parties shall procure that the other document is
amended so as to reflect the provisions of this Agreement.

11.7 Each Party shall cooperate with the other to facilitate the  implementation
of the  transactions  contemplated  by this  Agreement  in the most  expeditious
manner.  To this end, each Party shall do all such things  (including  executing
any further  documents) as may be reasonably  required or requested by the other
Party.

11.8 No waiver or amendment to this Agreement will be effective  unless it is in
writing and is signed by the Party sought to be bound thereby.

11.9 The  construction,  validity and  performance  of this  Agreement  shall be
governed by the laws of Sweden.

11.10 Any controversy or claim arising out of or relating to this Agreement, the
breach hereof or the rights or  liabilities of either party  hereunder  shall be
referred to and finally settled by arbitration.  The arbitral  proceedings shall
be held in Stockholm,  Sweden,  in accordance with



                                                                              37

Swedish law on  arbitration  as amended at the date of  instigation  of arbitral
proceedings. The arbitration shall be conducted in the Swedish language but oral
or written evidence may be presented in English.  Sellers may only appear as one
party and neither  Seller may be  represented  other than jointly with the other
Sellers.  Sellers may elect only one single  arbitrator to represent all Sellers
jointly.  Judgement  upon the award  rendered may be entered in any court having
jurisdiction or application may be made to such court for judicial acceptance of
the  award and an order of  enforcement,  as the case may be.  The  arbitrators'
ruling  regarding  legal fees shall be consistent with the rules and regulations
of the Swedish Procedural Code.

11.11 All notices  under this  Agreement  shall be in English and in writing and
shall be  delivered  in person or sent by telex or fax, or special air  courier,
addressed  to the Parties at  addresses  set out above or to another  address or
addresses  that a Party may  notify  the others  under  this  Section.  A notice
delivered  in person is deemed  received  when  delivered,  and a notice sent by
special  air  courier is deemed to have  received  at 10:00 a.m. at the place of
receipt on the 3rd  business day after being duly  dispatched.  A notice sent by
telex or fax is deemed to have been received 1 hour after being sent, if sent on
a business  day before 4:00 p.m. at the place of receipt,  and 10:00 a.m. at the
place of receipt on the following business day in any other case.


Buyer and Seller have  executed this Share  Purchase  Agreement on the Agreement
Date to be effective from that date.




                                                                              38


                                          ASTEA INTERNATIONAL INC.



/s/ Per Edstrom                            By: /s/ Zack Bergreen     
- -------------------------------              -------------------------
Per Edstrom                                  Zack Bergreen
                                             Its Chairman and CEO


/s/ Orjan Grinndal
- -------------------------------
Orjan Grinndal


/s/ Henrik Lindberg
- -------------------------------
Henrik Lindberg









                                                                              39




                                    EXHIBITS

EXHIBIT 1                   Particulars of the Group
EXHIBIT 2                   Certificate of Registration and Good Standing;
                            Articles of Association for the Group
EXHIBIT 3                   Locations at Which the Business of the Company is
                            Operated
EXHIBIT 4                   Audited Financial Statements
EXHIBIT 5                   Unaudited Financial Statements
EXHIBIT 6                   Employees
EXHIBIT 7                   Employment Contracts, etc.
EXHIBIT 8                   Powers of Attorney; Bank Accounts, etc.
EXHIBIT 9                   Assets
EXHIBIT 10                  Licenses
EXHIBIT 11                  Real Property
EXHIBIT 12                  Material Agreements
EXHIBIT 13                  Executive Agreements
EXHIBIT 14                  Escrow Agreement
EXHIBIT 15                  List of Minutes From Board and Shareholders Meetings


                              DISCLOSURE SCHEDULES

SCHEDULE 5.6                Encumbrances
SCHEDULE 5.10               Pending Litigation
SCHEDULE 5.13               Loans to Employees
SCHEDULE 5.20.1             Dividends Declared or Paid
SCHEDULE 5.20.3             Transfer of Assets
SCHEDULE 5.23               Sellers' Involvement in Competing Business




                                                                    Exhibit 7.02
                                                                    ------------

                                ESCROW AGREEMENT

         This Escrow Agreement (this "AGREEMENT") is entered into as of June 28,
1996,  by and among  Astea  International  Inc.,  a  Delaware  corporation  (the
"COMPANY" or "ASTEA"),  Per Edstrom (the  "REPRESENTATIVE") as representative of
the  shareholders,  Per  Edstrom,  Henrik  Lindberg  and  Orjann  Grinndal  (the
"HOLDERS") of Abalon AB and its affiliated entities ("ABALON"), the Holders, and
Midlantic  Bank,  N.A.,  a national  banking  association,  as escrow agent (the
"ESCROW AGENT").

         A. The Holders,  Astea, Abalon and its affiliated entities entered into
a Share  Purchase  Agreement  dated as of June 20, 1996 (the "SHARE  AGREEMENT")
pursuant to which the Holders sold,  transferred and assigned their interests in
Abalon and its affiliated entities to Astea (the "TRANSACTION"). The capitalized
terms used in this  Agreement  and not  otherwise  defined  herein will have the
meanings given them in the Share Agreement.

         B. Pursuant to the Share Agreement, Astea is paying to the Holders cash
consideration  of  approximately  $8,550,000  and is issuing  to the  Holders an
aggregate  of 233,236  shares of Astea  Common Stock with a fair market value of
approximately $6,000,000.

         C. The Share  Agreement  provides  that  shares of Astea  Common  Stock
equaling fifteen percent (15%) of the value of the Transaction, or 84,840 shares
of Astea Common Stock ($2,182,500 / $25.725 per share = 84,840 shares,  that are
to be  issued to the  Holders  in the  Transaction  (collectively,  the  "ESCROW
SHARES"),  and are to be deducted from the aggregate of 233,236  shares of Astea
Common  Stock to be issued to the  Holders in the  Transaction  and placed in an
escrow account (the "ESCROW ACCOUNT") held by the Escrow Agent to secure certain
indemnification  obligations  of the Holders to  indemnified  persons  under the
Share  Agreement,  pursuant to the terms and  conditions  set forth  therein and
herein.  The number of Escrow  Shares  required  to be  deposited  in the Escrow
Account  pursuant to the Share Agreement by the Holders are set forth on EXHIBIT
A attached hereto.

         D. The parties  hereto  desire to  establish  the terms and  conditions
pursuant to which the Escrow  Shares will be  deposited,  held in, and disbursed
from the Escrow Account.


                                      -2-



         NOW THEREFORE, the parties hereto hereby agree as follows:

         1.       ESCROW AND INDEMNIFICATION.

                  (a) ESCROW OF SHARES.  Promptly  after the Closing,  Midlantic
Bank, N.A. as transfer agent (the "TRANSFER  AGENT") will deliver to and deposit
with the  Escrow  Agent  the  Escrow  Shares,  who will  hold  them in escrow as
collateral  for the  indemnification  obligations of the Holders under the Share
Agreement  until such time that the Escrow  Agent is  required  to release  such
Escrow Shares  pursuant to the terms of the Share  Agreement and this Agreement.
The  Escrow  Shares  will  include  "ADDITIONAL  ESCROW  SHARES" as that term is
defined in Section  2(b) of this  Agreement.  The Escrow  Agent agrees to accept
delivery of the Escrow Shares and to hold such Escrow  Shares in escrow  subject
to the terms and conditions of this Agreement.

                  (b)  INDEMNIFICATION.  Astea and the other indemnified persons
are indemnified pursuant to the terms of Article 9 of the Share Agreement (which
terms are  incorporated  herein by reference)  and EXHIBIT B hereto (which terms
are intended to be identical in substance to the terms of Article 9 of the Share
Agreement as  incorporated  herein by  reference)  from and against any Damages,
subject  to the  limitations  set forth in the  Share  Agreement  and  EXHIBIT B
attached  hereto.  (For purposes of this Agreement,  references will include all
other  indemnified  persons,  as  applicable.)  In the  event of a  conflict  or
inconsistency  between the terms of this Agreement and the Share Agreement,  the
rights and obligations, as between the Holders and Astea, shall be determined by
the Share  Agreement.  The Escrow  Shares  will be security  for this  indemnity
obligation, subject to the limitations, and in the manner provided, in Article 9
of the Share  Agreement  regarding  indemnification  and in this  Agreement  and
EXHIBIT B hereto.  Promptly  after the  receipt  of notice or  discovery  of any
claim,  damage or legal  action or  proceeding  giving  rise to  indemnification
rights under the Share  Agreement,  Astea will give the  Representative  and the
Escrow Agent written notice of such claim, damage, legal action or proceeding (a
"CLAIM") in accordance  with Section 3 hereof.  Within ten (10) days of delivery
of such written notice,  the  Representative  may, at the expense of the Holders
(to be incurred by each Holder in  proportion to their  percentage  interests in
the Escrow Shares as set forth on EXHIBIT A hereto), elect to take all necessary
steps to properly contest any Claim involving third parties or to prosecute such
Claim to conclusion or settlement  satisfactory  to the  Representative.  If the
Representative  makes  the  foregoing  election,  Astea  will  have the right to
participate at its own expense in all proceedings.  If the  Representative  does
not make such election, Astea shall be free to handle the prosecution or defense
of any such claim and will notify the Representative of the progress of any such
Claim,  will permit the  Representative,  at the sole cost of the Holders (to be
incurred by each  Holder in  proportion  to their  percentage  interests  in the
Escrow  Shares  as set  forth on  EXHIBIT  A  hereto),  to  participate  in such
prosecution  or defense and will  provide  the  Representative  with  reasonable
access to all relevant  information and documentation  relating to the Claim and
Astea's prosecution or defense thereof. In any case, the party not in control of
the Claim will cooperate with the other party in the conduct of the  prosecution
or defense of such Claim. Neither party will compromise or


                                      -3-

settle any such Claim unless (A) the  settlement  provides for an  unconditional
release and discharge of the indemnified  person and the  indemnified  person is
reasonably  satisfied  with such  discharge  and  release,  and (B) the  written
consent  of  either  Astea  (if the  Representative  defends  the  Claim) or the
Representative (if Astea defends the Claim), has been granted,  such consent not
to be unreasonably withheld, conditioned or delayed in accordance with EXHIBIT B
hereto.

                  (c)  LIMITATION  ON LIABILITY.  The maximum  liability of each
Holder under the Share Agreement or applicable law  (including,  but not limited
to, Section 9.3 of the Share  Agreement),  and Astea's sole and exclusive remedy
under the Share Agreement or applicable law (other than for intentional fraud or
willful  misconduct)  will be as set forth in EXHIBIT B  attached  hereto and in
Article 9 of the Share Agreement.

         2.       DEPOSIT OF ESCROW SHARES; RELEASE FROM ESCROW.

                  (a) DELIVERY OF ESCROW SHARES.  On the Closing Date, Astea and
the Holders will deliver  written  instructions to the Transfer Agent to deliver
to the  Escrow  Agent and  deposit  in the  Escrow  Account  the  Escrow  Shares
allocable to the Holders (the "INITIAL  ESCROW  SHARES").  The Escrow Agent will
deposit in the Escrow  Account the Escrow Shares in the form of duly  authorized
stock  certificates  issued  in  the  respective  names  of the  Holders  in the
respective amounts set forth on EXHIBIT A (each, a "HOLDER'S ESCROW SHARES"). In
the event Astea issues any  Additional  Escrow Shares (as defined  below),  such
shares will be issued and  delivered  to the Escrow  Agent in the same manner as
the Initial Escrow Shares delivered on the Closing Date.

                  (b)  DIVIDENDS,  VOTING  AND RIGHTS OF  OWNERSHIP.  Except for
tax-free  dividends  paid in stock  declared  with respect to the Escrow  Shares
pursuant to Section 305(a) of the Code  ("ADDITIONAL  ESCROW SHARES"),  any cash
dividends,  dividends  payable in securities or other  distributions of any kind
made in respect of the Initial  Escrow Shares will be  distributed  currently by
Astea to the Holders.  Each Holder will have the right to vote the Escrow Shares
deposited  in the Escrow  Account for the account of such Holder so long as such
Escrow Shares are held in escrow,  and Astea and the Escrow Agent will each take
all reasonable  steps necessary to allow the exercise of such rights.  While the
Escrow  Shares  remain  in  the  Escrow  Agent's  possession  pursuant  to  this
Agreement,  each Holder will retain and will be able to exercise  all rights set
forth in Section 1.5.4 of EXHIBIT B, as well as all other incidents of ownership
of said Escrow Shares that are not  inconsistent  with the terms and  conditions
hereof.

                  (c)  DISTRIBUTION  TO HOLDERS.  (i) Upon the occurrence of any
event set forth in Section 1.5.4 of EXHIBIT B;

                           (ii) Within five  business days after April 30, 1997,
upon the receipt by the Escrow Agent of joint  written  instructions  from Astea
and the  Representative,  the Escrow Agent will release from the Escrow  Account
and  deliver  to each  Holder  the  LESSER  of (A) fifty  percent  (50%) of such
Holder's  Escrow  Shares (as


                                      -4-

defined  below) then  remaining in escrow (after  subtracting  all Escrow Shares
previously  released from escrow to satisfy  indemnification  claims pursuant to
the Share  Agreement and this Agreement) or (B) the number of Escrow Shares such
that the Escrow  Shares  remaining in the Escrow  Account  after release of such
Escrow  Shares  would  equal the number of Escrow  Shares (the  "PENDING  CLAIMS
ESCROW SHARES") subject to possible delivery in accordance with Sections 1.5 and
1.6 of EXHIBIT B and the Share  Agreement  with  respect to any then pending but
unresolved  Claims of Astea or any third  party,  which  pending  or  unresolved
Claims expressly include, without limitation, (i) any Claims for which Astea has
provided a written  Notice of Claim (as  defined  below) to the  Sellers but the
Representative has not yet filed a written objection and the Response Period has
not elapsed and (ii) all Open Claims (as defined below); or

                           (iii) Within five business  days after  September 30,
1997,  upon the receipt by the Escrow Agent of joint written  instructions  from
Astea and the  Representative,  the Escrow  Agent will  release  from the Escrow
Account and deliver to each Holder the LESSER of (A) all of such Holder's Escrow
Shares then remaining in the Escrow Account (after subtracting all Escrow Shares
previously  released  from escrow  pursuant to clause (i) of this  Section or to
satisfy   indemnification  claims  pursuant  to  the  Share  Agreement  or  this
Agreement)  or (B) the  number of Escrow  Shares  such  that the  Escrow  Shares
remaining in the Escrow  Account after release of such Escrow Shares would equal
the Pending Claims Escrow Shares.

         Any Pending  Claims  Escrow will be released to the Holders or released
to Astea for  cancellation  (as  appropriate)  promptly upon final resolution of
each specific Claim involved.

                  (d) RELEASE OF SHARES.  The Escrow  Shares will be held by the
Escrow Agent until required to be released  pursuant to the Share  Agreement and
this  Agreement.  After each  release  condition is met pursuant to Section 2(c)
above,  the Escrow  Agent will  deliver to the Holders the  requisite  number of
Escrow Shares to be released on such dates. Such delivery will be in the form of
stock  certificate(s)  issued  in the name of each  Holder.  The  Representative
undertakes to deliver a timely prior notice to the Escrow Agent  identifying the
number of Escrow  Shares to be  released.  Astea will take such action as may be
necessary to cause stock  certificates  to be issued in the name of the Holders.
Cash will be paid in lieu of  fractions  of Escrow  Shares in an amount equal to
the product determined by multiplying such fraction by the closing sale price of
Astea  Common Stock  reported by the NASDAQ Stock Market on the day  immediately
preceding the  applicable  release (the "CLOSING  PRICE").  Within five business
days  after  written  request  from  the  Representative,  Astea  will  submit a
certified  schedule of the cash amounts  payable for fractional  shares and will
deposit  with  Escrow  Agent  sufficient  funds to pay  such  cash  amounts  for
fractional shares.

                  (e)  NO  ENCUMBRANCE.  No  Escrow  Shares  or  any  beneficial
interest  therein may be pledged,  sold,  assigned or transferred,  including by
operation  of law,  by the  Holders  or be  taken  or  reached  by any  legal or
equitable  process in satisfaction of any debt


                                      -5-


or other  liability of the Holders (other than such Holders'  obligations  under
Article 9 of the Share Agreement),  prior to the delivery to such Holders of the
Escrow  Shares by the Escrow Agent in  accordance  with the Share  Agreement and
this Agreement.

                  (f) POWER TO  TRANSFER  ESCROW  SHARES.  The  Escrow  Agent is
hereby  granted the power to effect any transfer of Escrow Shares as directed by
any Holder in accordance  with the terms and conditions of this Agreement and to
hold the proceeds  therefrom,  and, absent any specific written  instructions of
such Holder, to invest such proceeds in a money market fund managed by Midlantic
Bank, N.A. Astea will cooperate with the Escrow Agent in promptly  issuing stock
certificates to effect such transfer.

                  (g)   LEGEND.   The  Escrow   Shares  will  bear  the  legends
substantially in the form set forth in EXHIBIT C.

         3.       NOTICE OF CLAIM

                  (a) Each notice of a Claim by (the  "NOTICE OF CLAIM") will be
in  writing  and will  contain  the  following  information  to the extent it is
reasonably available.

                           (i) Astea's  good faith  estimate  of the  reasonably
foreseeable  maximum  amount of the  alleged  damages  (which  amount may be the
amount of  damages  claimed  by a third  party  plaintiff  in an action  brought
against Abalon or any Holder or Holders based on alleged  facts,  which if true,
would   constitute   a  breach  of  Abalon's   or  such   Holder's  or  Holders'
representations and warranties); and

                           (ii) A brief  description in reasonable detail of the
facts,  circumstances  or events  giving  rise to the alleged  damages  based on
Astea's good faith belief thereof,  including,  without limitation, the identity
and address of any third-party  claimant (to the extent reasonably  available to
Astea) and copies of any formal demand or complaint.

                  (b) The  Escrow  Agent  will not  transfer  any of the  Escrow
Shares  held in the  Escrow  Account  pursuant  to a Notice of Claim  until such
Notice of Claim has been resolved in accordance with Section 4 below.

         4.       RESOLUTION OF NOTICE OF CLAIM AND TRANSFER OF ESCROW SHARES.

                  Any Notice of Claim  received  by the  Representative  and the
Escrow Agent  pursuant to Section 3 above will be resolved,  in accordance  with
Article 9 of the Share Agreement and EXHIBIT B attached hereto, as follows:

                  (a) UNCONTESTED  CLAIMS. In the event that the  Representative
does not contest a Notice of Claim in writing to the Escrow Agent and the amount
demanded is not paid within 30 calendar days after a Notice of Claim  containing
a statement  of the Claim is delivered  pursuant to Section 7 below,  Astea will
instruct the Escrow  Agent to


                                      -6-

promptly transfer to the indemnified party that number of Escrow Shares having a
value  (determined by Astea and the  Representative in accordance with Article 9
of the Share Agreement and Section 1.5 of EXHIBIT B) equal to the amount of such
Claim.

                  (b) OPEN  CLAIMS.  In the event that Sellers  representing  at
least a majority in interest of the Escrow Shares give written notice contesting
all, or a portion of, a Notice of Claim to Astea and the Escrow  Agent (an "OPEN
CLAIM") within the 30-day period provided above,  the Escrow Agent shall reserve
within the Escrow  Shares an amount of Escrow Shares equal to the amount of such
Open Claim,  in accordance  with Article 9 of the Share  Agreement and EXHIBIT B
hereto, and matters that are subject to third party claims brought against Astea
or Abalon in litigation or arbitration,  and matters that arise between Astea on
the one hand and Abalon or the Holders on the other hand ("ARBITRABLE  CLAIMS"),
will be resolved in  accordance  with the  arbitration  provisions  set forth in
Section 11.10 of the Share Agreement.

                           (i)  ARBITRATION.  In the event that an agreement and
accord  cannot be reached  between  the  parties  after good faith  negotiation,
either  Astea or the  Representative  may demand to settle any Open Claim not in
pending  litigation  with a third party by  arbitration  in accordance  with the
procedures  and terms  set forth in  Section  11.10 of the Share  Agreement  and
Section 1.12 of EXHIBIT B.

                           (ii) TERMS OF ARBITRATION.  The arbitrator(s)  chosen
in  accordance  with Section  11.10 of the Share  Agreement  and Section 1.12 of
EXHIBIT B will not have the power to alter,  amend or otherwise affect the terms
of the provisions of this Agreement, EXHIBIT B or the Share Agreement.

                           (iii)   EXCLUSIVE   REMEDY.    The    indemnification
provisions  of  Article 9 of the Share  Agreement,  also set forth as  EXHIBIT B
hereto,  will be the sole and  exclusive  remedy  of the  parties  for any Claim
arising out of the Share Agreement or this Agreement.

                  (c)  DETERMINATION  OF AMOUNT OF CLAIMS.  Any  amount  owed to
Astea  hereunder,  determined  pursuant  to Section  4(a) or (b) above,  will be
immediately  payable  out of the Escrow  Shares  then held by the  Escrow  Agent
valued as set forth in Section 9.6.3 of the Share Agreement and Section 1.5.3 of
EXHIBIT B.

         5.       LIMITATION OF ESCROW AGENT'S LIABILITY.

                  (a) NO LIABILITY OF ESCROW AGENT.  The Escrow Agent will incur
no liability with respect to any action taken or suffered by it in reliance upon
any  notice,  direction,  instruction,  consent,  statement  or  other  document
believed by it to be genuine and duly  authorized,  nor for any other  action or
inaction, except its own willful misconduct or negligence. The Escrow Agent will
not be responsible  for the validity or sufficiency  of this  Agreement.  In all
questions arising under this Agreement,  the Escrow Agent may rely on the advice
or opinion of counsel,  and for anything done, omitted or


                                      -7-

suffered  in good faith by the Escrow  Agent  based on such  advice,  the Escrow
Agent will not be liable to anyone.  The Escrow  Agent will not be  required  to
take any action  hereunder  involving  any  expense  unless the  payment of such
expense is made or provided for in a manner satisfactory to it.

                  (b)  RESIGNATION  BY ESCROW  AGENT.  In the event  conflicting
demands are made or  conflicting  notices are served upon the Escrow  Agent with
respect to the Escrow Account, the Escrow Agent will have the absolute right, at
the Escrow Agent's election,  to do either or both of the following:  (i) resign
so a  successor  can be  appointed  pursuant to Section 10 hereof or (ii) file a
suite in interpleader and obtain an order from a court of competent jurisdiction
requiring  the parties to  interplead  and litigate in such court their  several
claims and rights  among  themselves.  In the event  such  interpleader  suit is
brought, the Escrow Agent will thereby be fully released and discharged from all
further obligations imposed upon it under this Agreement, and Astea will pay the
Escrow Agent (subject to  reimbursement  from the Holders  pursuant to Section 9
hereof) all costs,  expenses and reasonable attorney's fees expended or incurred
by the Escrow Agent  pursuant to the exercise of Escrow Agent's right under this
Section 5 (such costs,  fees and expenses will be treated as extraordinary  fees
and expenses for the purpose of Section 9 hereof).

                  (c)  INDEMNIFICATION OF ESCROW AGENT. Each other party hereto,
jointly  and  severally   (each  an   "INDEMNIFYING   PARTY"  and  together  the
"INDEMNIFYING PARTIES"), hereby covenants and agrees to reimburse, indemnify and
hold harmless Escrow Agent,  Escrow Agent's  employees and agents (severally and
collectively,  "ESCROW AGENT"), from and against any loss, damage,  liability or
loss suffered,  incurred by, or asserted against Escrow Agent (including amounts
paid in  settlement  of any  action,  suit,  proceeding,  or  claim  brought  or
threatened to be brought and  including  reasonable  expenses of legal  counsel)
arising out of, in  connection  with or based upon any act or omission by Escrow
Agent  relating  in  any  way to  this  Agreement  or  Escrow  Agent's  services
hereunder.  This indemnity shall exclude gross negligence and willful misconduct
on Escrow Agent's part.

                  (d)  PARTICIPATION  IN DEFENSE.  Each  Indemnifying  Party may
participate at its own expense in the defense of any claim or action that may be
asserted  against Escrow Agent,  and if the  Indemnifying  Parties so elect, the
Indemnifying  Parties may assume the defense of such claim or action;  provided,
however,  that if  there  exists a  conflict  of  interest  that  would  make it
inappropriate  for the same  counsel  to  represent  both  Escrow  Agent and the
Indemnifying  Parties,  Escrow  Agent's  retention of separate  counsel shall be
reimbursable as hereinabove  provided.  Escrow Agent's right to  indemnification
hereunder  shall survive Escrow  Agent's  resignation or removal as Escrow Agent
and  shall  survive  the  termination  of this  Agreement  by  lapse  of time or
otherwise.

                  (e) NOTICE BY ESCROW AGENT.  Escrow Agent hereby warrants that
Escrow Agent will notify each  Indemnifying  Party by letter, or by telephone or
telex confirmed by letter, of any receipt by Escrow Agent of a written assertion
of a claim


                                      -8-

against Escrow Agent, or any action commenced  against Escrow Agent,  within ten
(10) business days after Escrow Agent's receipt of written notice of such claim.
However,  Escrow Agent's failure to so notify each Indemnifying  Party shall not
operate in any manner  whatsoever  to  relieve  an  Indemnifying  Party from any
liability that it may have otherwise than on account of this Section 5.

         6. HOLDERS' REPRESENTATION. For purposes of this Agreement, the Holders
have consented to the appointment of the  Representative,  as  representative of
the Holders,  and as  attorney-in-fact  for and on behalf of each  Holder,  and,
subject  to  the  express  limitations  set  forth  below,  the  taking  by  the
Representative of any and all actions and the masking of any decisions  required
or  permitted  to be taken  by him  under  this  Agreement,  including,  without
limitation,  the exercise of the power to (i) authorize delivery to Astea of the
Escrow Shares, or any portion thereof, in satisfaction of Claims, (ii) agree to,
negotiate,  enter into settlement and compromises of, and demand arbitration and
comply  with  orders of courts and awards of  arbitrators  with  respect to such
Claims,  (iii)  resolve any claims,  and (iv) take all actions  necessary in the
judgment of the  Representative  for the accomplishment of the foregoing and all
of  the  other  terms,  conditions  and  limitations  of  this  Agreement.   The
Representative  will have unlimited authority and power to act on behalf of each
Holder with respect to this Agreement and the  disposition,  settlement or other
handling of all Claims,  rights or  obligations  arising under this Agreement so
long as all Holders are treated in the same manner. The Holders will be bound by
all actions taken by the  Representative in connection with this Agreement,  and
Astea will be entitled to rely on any action or decision of the  Representative.
In performing his functions hereunder,  the Representative will not be liable to
the  Holders in the absence of gross  negligence  or willful  misconduct  by the
Representative. The Representative may resign from such position, effective upon
a new representative  being appointed in writing by Holders who beneficially own
a majority of the Escrow Shares.

         7. NOTICES. All notices, instructions and other communications required
or permitted to be given  hereunder or  necessary or  convenient  in  connection
herewith  must be in writing and will be deemed  delivered  (i) when  personally
served or when delivered by telex or facsimile (to the telex or facsimile number
of the  person  to whom the  notice  is  given),  (ii) the  first  business  day
following the date of deposit with an overnight  courier service or (iii) on the
earlier of actual  receipt of the third business day following the date on which
the notice is deposited in first class air mail,  postage prepaid,  addressed as
follows:


If to the Escrow Agent:

         Midlantic Bank
         c/o Corporate Trust Department
         P.O. Box 600
         Edison, New Jersey  08818
         Attn: Mr. John H. Gaffney



                                      -9-


If to Astea:

         Astea International Inc.
         55 Middlesex Turnpike
         Bedford, Massachusetts  01730
         Attn: Caesar J. Belbel, Esq.

If to the Representative of the Holders:

         Per Edstrom
         c/o Abalon AB
         c/o Abalon AB
         P.O. Box 111 29
         161 11 Bromma
         Sweden

With copies to:

         Advokatfirman Delphi Lawyers
         P.O. Box 1432
         111 84
         Stockholm, Sweden
         Attn:  Mr. Per Berglof

         Foley, Hoag & Eliot
         1 Post Office Square
         Boston, MA  02109
         Attn:  Mr. Adam Sonnenschein

or to such other address as the Holders, the Representative or the Escrow Agent,
as the case may be,  designates  in a  writing  delivered  to each of the  other
parties hereto.

         8.       GENERAL


                  (a) GOVERNING LAW, ASSIGNS. This Agreement will be governed by
and  construed in  accordance  with the  internal  laws of the State of Delaware
without regard to conflict-of-law principles,  except that EXHIBIT B hereto will
be  governed  by and  construed  in  accordance  with the laws of  Sweden.  This
Agreement  will be binding upon, and inure to the benefit of, the parties hereto
and their respective successors and permitted assigns.

                  (b)  COUNTERPARTS.  This  Agreement  may be executed in two or
more counterparts,  any one or more of which may be by facsimile signature, each
of which will


                                      -10-

be deemed an original,  but all of which  together will  constitute  one and the
same instrument.

                  (c) ENTIRE  AGREEMENT.  Except as  otherwise  set forth in the
Share  Agreement,  this  Agreement  constitutes  the  entire  understanding  and
agreement of the parties with  respect to the subject  matter of this  Agreement
and supersedes all prior agreements or understandings,  written or oral, between
the parties with respect to the subject matter hereof.

                  (d) WAIVERS. No waiver by any party hereto of any condition or
of any breach of any  provision of this  Agreement  will be effective  unless in
writing.  No  waiver by any part of any such  condition  or  breach,  in any one
instance,  will be  deemed  to be a  further  or  continuing  waiver of any such
condition  or breach or a waiver of any other  condition  or breach of any other
provision contained herein.

         9.       EXPENSES OF ESCROW AGENT

                  (a) ESCROW  AGENT.  All fees and  expenses of the Escrow Agent
incurred in the ordinary  course of performing  its  responsibilities  hereunder
will be paid by Astea upon receipt of a written invoice by Astea.

                  (b) REPRESENTATIVE. The Representative will not be entitled to
receive  any  compensation  from Astea or the  Holders in  connection  with this
Agreement.  Any  out-of-pocket  costs and  expenses  reasonably  incurred by the
Representative  in connection  with actions taken  pursuant to the terms of this
Agreement  will be paid by the Holders to the  Representative  in  proportion to
their percentage interests in the Escrow Shares set forth on Exhibit A hereto.

         10.  SUCCESSOR  ESCROW  AGENT.  In the event the Escrow  Agent  becomes
unavailable or unwilling to continue in its capacity herewith,  the Escrow Agent
may resign and be discharged from its duties or obligations  hereunder by giving
notice of its  resignation to the parties to this  Agreement,  specifying a date
not less than thirty days'  following such notice date of when such  resignation
will take  effect.  Astea will  designate a successor  Escrow Agent prior to the
expiration of such ten-day  period by giving  written notice to the Escrow Agent
and the  Representative.  Astea may appoint a successor Escrow Agent without the
consent of the Representative,  and may appoint any other successor Escrow Agent
with the consent of the Representative, which will not be unreasonably withheld.
The Escrow Agent will  promptly  transfer the Escrow  Shares to such  designated
successor.

         11. LIMITATION OF RESPONSIBILITY. The Escrow Agent's duties are limited
to those set forth in this  Agreement,  and Escrow  Agent,  acting as such under
this   Agreement,   is  not  charged   with   knowledge  of  or  any  duties  or
responsibilities  under any  other  document  or  agreement,  including  without
limitation  the Share  Agreement.  Escrow Agent may execute any of its powers or
responsibilities  hereunder and exercise any rights


                                      -11-

hereunder  either directly or by or through its agents or attorneys.  Nothing in
this Escrow  Agreement  shall be deemed to impose upon the Escrow Agent any duty
to  qualify  to do  business  or to  act  as a  fiduciary  or  otherwise  in any
jurisdiction. Escrow Agent shall not be responsible for and shall not be under a
duty to examine into or pass upon the  validity,  binding  effect,  execution or
sufficiency  of  this  Escrow  Agreement  or  of  any  agreement  amendatory  or
supplemental hereto.

         12.  AMENDMENT.  This Agreement may be amended by the written agreement
of Astea, the Escrow Agent and the Representative,  provided that, if the Escrow
Agent  does  not  agree  to  an   amendment   agreed   upon  by  Astea  and  the
Representative,  the Escrow Agent will resign and Astea will appoint a successor
Escrow Agent in accordance with Section 10 above.


                        [SIGNATURE PAGE ON FOLLOWING PAGE
                   REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]



                                      -12-


                                SIGNATURE PAGE TO
                                ESCROW AGREEMENT

         IN  WITNESS  WHEREOF,  the  parties  have  duly  executed  this  Escrow
Agreement as of the day and year first above written.

ASTEA INTERNATIONAL INC.                        THE REPRESENTATIVE:



By: /s/ Caesar J. Belbel                        /s/ Per Edstrom
    _____________________________               ________________________________
                                                PER EDSTROM
           
   Title: Vice President and 
          General Counsel
          _______________________


ESCROW AGENT                                    HOLDERS:
MIDLANTIC BANK

By:  /s/ John H. Gaffney                        /s/ Per Edstrom
    _____________________________               ________________________________
       Authorized Signatory                     PER EDSTROM

                                                /s/ Orjann Grinndal
                                                --------------------------------
                                                ORJANN GRINNDAL

                                                /s/ Henrik Lindberg
                                                --------------------------------
                                                HENRIK LINDBERG


                                                ABALON AB


   BY: /s/ Per Edstrom
      ______________________________
                                                  PER EDSTROM
                                                  CHAIRMAN AND CEO







                                      -13-


                                    EXHIBIT A


                                     AGGREGATE
          HOLDER                 SHARES AT CLOSING            ESCROW SHARES
- --------------------------- -------------------------- -------------------------
PER EDSTROM                           77,746                     28,280
ORJANN GRINNDAL                       77,745                     28,280
HENRIK LINDBERG                       77,745                     28,280





                                      -14-


                     EXHIBIT B -- INDEMNIFICATION PROCEDURES

       The parties to the foregoing  Escrow Agreement agree and acknowledge that
the  indemnification  procedures set forth in this Exhibit B are to be identical
in substance  to the  indemnification  procedures  set forth in Article 9 of the
Share  Agreement.  Terms not  otherwise  defined  herein shall have the meanings
assigned  to such  terms  in the  Share  Agreement  or in the  foregoing  Escrow
Agreement.

         1.1 All representations and warranties contained in the Share Agreement
and the Escrow Agreement shall survive the Closing until September 30, 1997, and
shall not be affected by any investigation  made or any knowledge  acquired with
respect  thereto,  except  as  expressly  provided  in  Article  9 of the  Share
Agreement or in the Escrow Agreement.

         1.2 (a) From and after the Closing,  the Sellers  shall  indemnify  and
hold the  Buyer,  on a pro rata  basis,  based  on each  Seller's  proportionate
interest in the Purchase Price,  harmless from and against,  and shall reimburse
the  Indemnified  Parties  for,  any  and  all  losses,  damages,   liabilities,
obligations,  judgments,  decrees,  penalties, taxes, or expenses (including but
not limited to any reasonable  legal or accounting fees or expenses)  ("LOSSES")
arising out of or in connection with:

                  (i) any inaccuracy in any  representation  or warranty made by
the Sellers in Article 4 or 5 of the Share Agreement or the Disclosure Schedules
thereto; or

                  (ii) any failure by the Sellers,  or the Group,  to perform or
comply, in whole or in part, with any covenant in the Share Agreement.

              (b) From and  after the  Closing  Date the  Buyer  shall  hold the
Sellers  harmless from and against,  and shall reimburse the Sellers for any and
all Losses arising out of or in connection with:

                  (i) any inaccuracy in any  representation  or warranty made by
the Buyer in the Share Agreement; and

                  (ii) any  failure by the Buyer to perform or comply,  in whole
or in part, with any covenant or agreement contained in the Share Agreement.

         1.3  (a)  No  indemnified  party  shall  be  entitled  to  receive  any
indemnification  payment  with respect to any claims for  indemnification  under
Article  9 of the  Share  Agreement  and this  Exhibit  B  ("CLAIMS")  until the
aggregate Losses for which such Indemnified  Parties would be otherwise entitled
to receive  indemnification  from Buyer or Sellers  jointly exceed Swedish Krona
500,000 ("SEK") (the "THRESHOLD");  provided,  however, that once such aggregate
Losses  exceed the  Threshold,  such  indemnified  parties  shall be entitled to
indemnification  only for the  aggregate  amount of all Losses  which exceed SEK
500,000 of Claims.



                                      -15-

                  (b) In no event shall the  liability of the Sellers  under the
Share  Agreement and this Exhibit B for Losses  incurred by Indemnified  Parties
exceed the value of the Share  Consideration  issued to the Sellers  pursuant to
the Share  Agreement  (that is, the total number of shares of Astea Common Stock
issued to the Sellers  under the Share  Agreement)  multiplied by the average of
the last  reported  sale  prices of Astea  Common  Stock on the Nasdaq  National
Market System over the 20 consecutive  trading days ending with the day prior to
the  Closing  Date.  In no event  shall the  liability  of Astea under the Share
Agreement exceed US $6,000,000.

                  (c) The parties agree that the Sellers shall have a right,  if
possible, to cure a loss within 60 days after receipt of notification of a Claim
and prior to submitting any Claim,  the parties shall use reasonable  efforts to
determine the amount,  if any, by which their Losses would be offset by recovery
of insurance  proceeds,  reduction of tax  liabilities  or the creation of a tax
benefit  to  Buyer,  and to  provide  the  indemnifying  party  notice  of and a
description of such determination.  Any liability for  indemnification  shall be
reduced  to the extent any  Losses  specified  in a Claim are  reduced by such a
recovery or reduction.

                  (d) No  indemnified  party  shall be  entitled  to receive any
indemnification  payment with respect to any Claims under Article 9 of the Share
Agreement  and this  Exhibit B which are the first  asserted  by an  indemnified
party after  September  30, 1997  provided such Claim or Claims do not relate to
Sellers'  or  Buyer's  respective  covenants  surviving  said date in which case
claims may be asserted after September 30, 1997.

                  (e)  Should the Buyer  become  aware of any Loss for which the
Sellers  might be liable the Buyer shall within  ninety (90) days after the date
when the Buyer became aware of the claim,  issue a written notice thereof to the
Sellers,  and has no right to  claim  compensation  should  such  notice  not be
issued.

         1.4 (a) An  indemnified  party shall notify the  indemnifying  party in
writing within sixty (60) days after the assertion against the indemnified party
of any claim by a third  party (a "THIRD  PARTY  CLAIM") in respect of which the
indemnified party intends to base a Claim for indemnification hereunder, but the
failure or delay so to notify the indemnifying party shall not relieve it of any
obligation or liability that it may have to the indemnified  party except to the
extent that the indemnifying  party  demonstrates  that its ability to defend or
resolve such Third Party Claim is adversely affected thereby.

              (b) (i) Subject to the rights of or duties to any insurer or other
third party having potential  liability  therefor,  the indemnifying party shall
have the right,  upon written  notice given to the  indemnified  party within 30
days after receipt of the notice from the  indemnified  party of any Third Party
Claim,  to assume the  defense or handling  of such Third  Party  Claim,  at the
indemnifying  party's sole expense,  in which case the provisions of Section 9.4
(b)(ii) of the Share Agreement shall govern.



                                      -16-


                  (ii) The  indemnifying  party shall select counsel  reasonably
acceptable to the indemnified party in connection with conducting the defense or
handling of such Third Party Claim, and the  indemnifying  party shall defend or
handle the same in consultation  with the  indemnified  party and shall keep the
indemnified  party timely apprised of the status of such Third Party Claim.  The
indemnifying  party  shall  not,  without  the  prior  written  consent  of  the
indemnified  party,  agree to a settlement of any Third Party Claim,  unless (A)
the  settlement   provides  an  unconditional   release  and  discharge  of  the
indemnified  party and the indemnified  party is reasonably  satisfied with such
discharge  and release and (B) Buyer shall not have  reasonably  objected to any
such settlement on the ground that the circumstances  surrounding the settlement
could result in a material  adverse impact on the business or operation Buyer or
the business  conducted by the Group. The indemnified party shall cooperate with
the  indemnifying  party and shall be entitled to  participate in the defense of
any claim with its own counsel and at its own expense.

               (c) (i) If the indemnifying party does not give written notice to
the  indemnified  party  within 30 days after  receipt  of the  notice  from the
indemnified party of any Third Party Claim of the indemnifying  party's election
to assume the defense or handling of such Third Party Claim,  the  provisions of
Section 9.4(c)(ii) of the Share Agreement shall govern.

                  (ii) The indemnified  party may, at the  indemnifying  party's
expense (which shall be paid from time to time by the indemnifying party as such
expenses are incurred by the indemnified  party),  select counsel,  who shall be
reasonably  satisfactory to the indemnifying party in connection with conducting
the  defense or  handling  of such Third  Party  Claim and defend or handle such
Third Party Claim in such manner as it may deem appropriate,  provided, however,
that the indemnified party shall keep the indemnifying  party timely apprised of
the status of such Third Party Claim and shall not settle such Third Party Claim
without the prior written consent of the indemnifying party, which consent shall
not be unreasonably  withheld,  conditioned or delayed. If the indemnified party
defends  or  handles  such Third  Party  Claim,  the  indemnifying  party  shall
cooperate with the indemnified party.

         1.4.1.  Notwithstanding Article 8.3 and 8.4 of the Share Agreement, the
limitations  therein  shall  not  apply  to  Sellers'  indemnification  for  any
inaccuracy in the representation  given by the Sellers in Article 5 of the Share
Agreement.

         1.5 At Closing,  the Sellers shall pledge Share  Consideration equal to
15% of the Purchase  Price to Buyer as a mechanism to satisfy  potential  claims
for  indemnification  by Astea and its  affiliates  under Article 9 of the Share
Agreement  and this  Exhibit B (the  "HOLDBACK  SHARES").  Any  liability of the
Sellers  for  indemnification  for  Losses  under the Share  Agreement  and this
Exhibit B shall be satisfied,  first,  from Holdback Shares pursuant to a setoff
under Article 9.6 of the Share  Agreement and this Section of Exhibit B, second,
to the extent the Holdback Shares are insufficient to satisfy such liability for
Losses in full, from the other Share  Consideration  issued to the Sellers under
the Share


                                      -17-

Agreement,  or the proceeds  from any  disposition  thereof,  as the Sellers may
elect in writing.

         1.5.1 The Holdback  Shares shall be deemed as of the Closing Date to be
pledged by the Sellers to, and shall be held by,  Escrow  Agent  pursuant to the
Escrow Agreement.  The Sellers shall deliver to Buyer at the Closing appropriate
stock  powers  endorsed  in blank  and such  other  documentation  as Buyer  may
reasonably  prescribe to pledge the Holdback Shares to the Escrow Agent. So long
as any Holdback Shares are held by Escrow Agent hereunder, Buyer shall have, and
the Sellers hereby grant,  effective as of the Closing Date, a perfected Lien in
such  Holdback  Shares to secure  payment of amounts  payable by the  Sellers in
respect of indemnification Claims under Article 9 of the Share Agreement.

         1.5.2 The Escrow  Agent shall hold the  Holdback  Shares in  accordance
with the Share  Agreement  and this  Exhibit B and shall  transfer  the Holdback
Shares only as follows:

                  (a)   Holdback   Shares  shall  be  delivered  in  respect  of
indemnification  Claims  made on  behalf  of Astea or any  Indemnified  Party in
accordance with the terms of the Share Agreement and this Exhibit B.

                  (b) (i) A transfer in accordance with Section 1.5.4 hereof;

                      (ii) Within five business days after April 30, 1997,  upon
the receipt by the Escrow Agent of joint written instructions from Astea and the
Representative,  the Escrow  Agent will  release  from the  Escrow  Account  and
deliver to each Holder the LESSER of (A) fifty  percent  (50%) of such  Holder's
Escrow  Shares then  remaining in escrow  (after  subtracting  all Escrow Shares
previously  released from escrow to satisfy  indemnification  claims pursuant to
the Share  Agreement and this Exhibit B) or (B) the number of Escrow Shares such
that the Escrow  Shares  remaining in the Escrow  Account  after release of such
Escrow  Shares  would  equal the number of Escrow  Shares (the  "PENDING  CLAIMS
ESCROW SHARES") subject to possible release and delivery in accordance with this
Exhibit  B and  the  Share  Agreement  with  respect  to any  then  pending  but
unresolved Claims of Astea or any Indemnified Party, which pending or unresolved
Claims expressly include, without limitation, (i) any Claims for which Astea has
provided a written Notice of Claim to the Sellers but the Representative has not
yet filed a written  objection and the Response  Period has not elapsed and (ii)
all Open claims (as defined below); or

                      (iii) Within five business days after  September 30, 1997,
upon the receipt by the Escrow Agent of joint  written  instructions  from Astea
and the  Representative,  the Escrow Agent will release from the Escrow  Account
and deliver to each Holder the LESSER of (A) all of such Holder's  Escrow Shares
then  remaining  in the Escrow  Account  (after  subtracting  all Escrow  Shares
previously  released  from escrow  pursuant to clause (i) of this  Section or to
satisfy indemnification claims pursuant to the


                                      -18-

Share  Agreement or this Exhibit B) or (B) the number of Escrow Shares such that
the Escrow Shares  remaining in the Escrow  Account after release of such Escrow
Shares would equal the Pending Claims Escrow Shares.

         1.5.2.1  Except as otherwise  set forth in this Exhibit B, for purposes
of the Share Agreement and this Agreement, the "HOLDBACK TERMINATION DATE" shall
mean the date which is April 30, 1997,  with respect to one-half of the Holdback
Shares, and September 30, 1997, with respect to one-half of the Holdback Shares.

         1.5.3  The   procedure   for  payment  from  the  Holdback   Shares  of
indemnification  amounts to which Astea or other Indemnified  Parties may become
entitled under this Section shall be as follows:

                  (a) Subject to the limitation that written notice of any Claim
for  indemnification  hereunder  must be given to the Sellers not later than the
Holdback  Termination  Date,  from time to time as Buyer  determines  that it or
another  indemnified  party is  entitled  to an  indemnification  payment  under
Article 9 of the Share Agreement,  Buyer may give written notice of the Claim to
the  Sellers  describing  in such  notice the  nature of the  Claim,  the amount
thereof if then  ascertainable  and, if not then  ascertainable,  the  estimated
maximum amount thereof.

                  (b) If Buyer has not received written  objection to a Claim in
accordance  with the preceding  subparagraph  (a) from Sellers  representing  at
least a majority in interest of the Holdback  Shares within 30 days after notice
of such Claim is delivered  (the  "RESPONSE  PERIOD"),  the Claim stated in such
notice shall be  conclusively  deemed to be approved by the Sellers,  and Escrow
Agent  shall  promptly  thereafter  transfer to the  indemnified  party from the
Holdback  Shares an amount of  Holdback  Shares  equal in value to the amount of
such  Claim.  The  Holdback  Shares to be  transferred  shall be  rounded to the
nearest  whole  share and  shall be  valued  on the  basis of the  higher of the
Closing Date Price or the last  reported  sale price of Astea's  Common Stock on
the Nasdaq National Market on the date the Notice of Claim was delivered.

                  (c) If within the Response  Period  Astea shall have  received
from the Sellers  representing  at least a majority in interest in the  Holdback
Shares,  a written  objection to the claim  specifying the nature of and grounds
for such  objection,  then such claim shall be deemed to be an "OPEN CLAIM," and
Astea shall  reserve  within the  Holdback  Shares an amount of Holdback  Shares
equal to the amount of such Open Claim (which  amount  designated  for each Open
Claim is  referred  to herein as the  "CLAIM  RESERVE  AMOUNT").  The  number of
Holdback Shares to be reserved shall be determined (rounded to the nearest whole
share) by  dividing  the amount of the Open  Claim by the higher of the  Closing
Date Price or the average of the last  reported  sale  prices of Astea's  Common
Stock on the Nasdaq  National  Market over the 20 trading  days  preceding  such
written objection.



                                      -19-


                  (d) The Claim  Reserve  Amount  for each Open  Claim  shall be
transferred by Astea from the Holdback Shares only in accordance with either (i)
a mutual  agreement among Astea and Sellers  representing at least a majority in
interest in all the Holdback Shares,  which shall be memorialized in writing, or
(ii) a final and binding  arbitration  decision or order  pertaining to the Open
Claim.

         1.5.4 The Holdback  Shares shall be held of record by the Sellers,  who
shall have full right of a shareholder including but not limited to the right to
vote the Holdback Shares on all matters coming before the stockholders of Astea.
In the event of any merger or recapitalization or similar transaction  involving
Astea  prior to the time  when all  Holdback  Shares  have been  transferred  or
released in accordance  with the terms of Section 9.6 of the Share Agreement and
Section  1.5 of this  Exhibit B, such  Holdback  Shares  shall be  converted  or
exchanged in accordance with such transaction in the same manner as other shares
of Astea Common Stock,  and any  securities or property  issued in conversion or
exchange thereof shall then be included within the definition of Holdback Shares
and shall  otherwise  become  subject  to the Share  Agreement  and this  Escrow
Agreement  in lieu of such shares of Astea Common  Stock.  If as a result of any
such  transaction  the  stockholders  of  the  Buyer   immediately   before  the
transaction  will not own in excess of 50% of the voting  capital stock of Astea
immediately after the transaction, the Holdback Termination Date shall be deemed
to be the closing  date of such  transaction  and the  Holdback  Shares shall be
re-transferred  to the Buyer or released to the Sellers,  as the case may be, as
provided herein.

         1.6 The indemnification  provisions of Article 9 of the Share Agreement
and this Exhibit B are the sole and  exclusive  remedy of any party to the Share
Agreement or Escrow  Agreement for a breach of any  representation,  warranty or
covenant contained therein or herein,  except with respect to any claim based on
fraud in the inducement or a similar  theory.  Each of the parties hereto agrees
that the other  parties  hereto  shall be entitled to an  injunction  to prevent
breaches of the provisions of the Escrow  Agreement and to enforce  specifically
the Share  Agreement  and the  Escrow  Agreement  and the  terms and  provisions
thereof and hereof (including the indemnification provisions thereof and hereof)
in any competent court having  jurisdiction over the parties, in addition to any
other remedy to which they may be entitled at law or in equity.

         1.7 All of the  representations  and  warranties of the parties  hereto
contained in the Share  Agreement  and the Escrow  Agreement  shall  survive the
Closing  (even  if  the  damaged  party  knew  or  had  reason  to  know  of any
misrepresentation  or  breach  of  warranty  at the time of  Closing;  provided,
however,  if the damaged party knew or had reason to know of such a breach prior
to the Closing and failed to object thereto in writing prior to the Closing, the
damaged  party shall not be entitled to  indemnification  under Article 9 of the
Share Agreement  except and only to the extent of the increase in damages beyond
the amount known by the damaged party at the Closing) and continue in full force
and effect until  September  30, 1997.  Any claims with respect to the foregoing
must be asserted in writing with  reasonable  particularity  by the party making
such claim prior to the end of the period  referenced  above in order to perfect
any right of  indemnity,  and the



                                      -20-

obligations of the indemnifying party with respect to such claims shall continue
until such claims have been finally resolved.

         1.8 The respective covenants and agreements of the parties contained in
the Share  Agreement and the Escrow  Agreement shall survive the Closing without
limitation as to time.

         1.9  Notwithstanding  anything  herein to the contrary,  this Exhibit B
shall survive termination of the Escrow Agreement.

         1.10 The following provisions shall apply with respect to the assertion
of claims and the indemnification provisions of Article 9 of the Share Agreement
and this Exhibit B of the Sellers against Buyer or Buyer against the Sellers:

                  (a) If a claim is  asserted  by the Buyer  against the Sellers
the Buyer shall continue to hold in reserve the Holdback Shares until the rights
of the Sellers and Buyer with respect  thereto have been agreed upon between the
Sellers and Buyer or until such matters are settled by arbitration.

                  (b) The Sellers and Buyer shall  attempt  promptly and in good
faith to agree  upon the  rights of the  parties  with  respect  to each of such
claims.  If the Sellers and Buyer should so agree,  a memorandum  setting  forth
such  agreement  shall be prepared  and signed by both  parties and the Holdback
Shares shall be distributed or forfeited in accordance with the terms thereof.

                  (c) If no such  agreement  can be  reached  after  good  faith
negotiation,  either Buyer or the Sellers may demand  arbitration  of the matter
unless the amount of the damage or loss is at issue in pending litigation with a
third party, in which event arbitration shall not be commenced until such amount
is ascertained or both parties agree to arbitration.

         1.11 In no event  shall the  aggregate  liability  of the  Sellers  for
indemnification hereunder and under the Share Agreement or otherwise arising out
of or  relating  to this  Agreement  and the Share  Agreement  exceed  the Share
Consideration.   In  no  event  shall  the  aggregate  liability  of  Buyer  for
indemnification hereunder and under the Share Agreement or otherwise arising out
of or  relating  to this  Agreement  and the Share  Agreement  exceed  the Share
Consideration.  The  foregoing  shall not limit any  indemnification  to which a
Seller would be entitled as an officer or director of Buyer or a Group  Company,
unless any proceeding  directly involves a matter for which  indemnification  is
being specifically  sought by Buyer against the Sellers pursuant to the terms of
the Share Agreement and this Exhibit B and in such event only to the extent that
Buyer is entitled to indemnification  under Article 9 of the Share Agreement and
this Exhibit B (except that  expenses will not be advanced to the Sellers in any
such  matter  for  which  Buyer  is  seeking   indemnification   until  a  final
determination  that the Sellers are not obligated to indemnify Buyer hereunder).
Buyer shall have the right to recover  the


                                      -21-


proceeds  of any such  Shares  that are sold by  Sellers  to  settle  claims  of
indemnification.  The limitation  set forth in Article 9 of the Share  Agreement
and this  Exhibit B shall not apply in the event  that the  Sellers'  or Buyer's
liability  for  indemnification,  as the case may be, is based upon  intentional
misrepresentations or other fraudulent conduct.

         1.12  Any  controversy  or claim  arising  out of or  relating  to this
Agreement,  the  breach  hereof or the  rights or  liabilities  of either  party
hereunder shall be referred to and finally settled by arbitration.  The arbitral
proceedings  shall be held in Stockholm,  Sweden, in accordance with Swedish law
on arbitration  as amended at the date of  instigation of arbitral  proceedings.
The arbitration  shall be conducted in the Swedish  language but oral or written
evidence may be  presented in English.  Sellers may only appear as one party and
neither  Seller may be  represented  other than jointly with the other  Sellers.
Sellers may elect only one single  arbitrator to represent all Sellers  jointly.
Judgment upon the award rendered may be entered in any court having jurisdiction
or  application  may be made to such court for judicial  acceptance of the award
and an  order  of  enforcement,  as the case  may be.  The  arbitrators'  ruling
regarding  legal fees shall be consistent  with the rules and regulations of the
Swedish Procedural Code.



                                      -22-


                                    EXHIBIT C
                                    ---------
                                     Legends
                                     -------



                  FOR ESCROW SHARES ONLY:
                  -----------------------

                  "The  securities  evidenced  by  this  certificate  have  been
                  pledged  to  Astea  International  Inc.  and  are  subject  to
                  restrictions  on  transfer  pursuant to the terms of a certain
                  Escrow  Agreement  dated as of June 28,  1996 by and among the
                  holder of this  certificate,  Astea  International  Inc.,  and
                  certain other parties thereto."


                  FOR ALL SHARES, INCLUDING ESCROW SHARES:
                  ----------------------------------------

                  "The shares  represented by this  certificate have been issued
                  pursuant to Regulation S promulgated  under the Securities Act
                  of 1933, as amended (the "Act"),  and have not been registered
                  under the Act.  These shares may not be offered or sold within
                  the United States or to, or for the account of a "U.S. Person"
                  (as that term is defined in  Regulation  S) until after August
                  8, 1996.  After such date,  this legend  shall have no further
                  effect."




                                                                    Exhibit 7.03
                                                                    ------------

                          REGISTRATION RIGHTS AGREEMENT

         This  REGISTRATION  RIGHTS  AGREEMENT  (the  "AGREEMENT")  is made  and
entered  into as of June 28,  1996 by and  among  Astea  International  Inc.,  a
Delaware corporation ("ASTEA" or the "COMPANY"),  and the former shareholders of
Abalon  AB, a  corporation  organized  under the laws of Sweden,  including  its
affiliated corporations or subsidiaries ("ABALON"),  Per Edtsrom, Orjan Grinndal
and  Henrik  Lindberg   (collectively  the  "SHAREHOLDERS"  and  individually  a
"SHAREHOLDER").

                                    RECITALS

         A. The Company,  Abalon and the  Shareholders  are parties to a certain
Share  Purchase  Agreement  dated as of June 20,  1996 (the  "SHARE  AGREEMENT")
pursuant  to which Astea will  acquire  Abalon and its  affiliated  corporations
through an acquisition from the Shareholders of all of the outstanding  stock of
Abalon  and/or its  affiliated  entities in exchange for cash  consideration  of
US$8,550,000  and the issuance of 233,236 shares of Astea's  Common Stock,  $.01
par  value per  share  (the  "ASTEA  COMMON  STOCK"),  as set forth in the Share
Agreement.

         B. The execution and delivery of this  Agreement by the parties  hereto
is a condition  precedent to the  obligations  of the parties to consummate  the
transactions under the Share Agreement.

                                    AGREEMENT

         NOW,  THEREFORE,  in  consideration  of the  foregoing  and the  mutual
covenants contained herein, the parties hereto agree as follows:

         1.       DEFINITIONS

         For the  purposes  of this  Agreement,  the  following  terms  have the
meanings indicted below:

                  1933 ACT.  The  Securities  Act of 1933,  as amended,  and the
rules and regulations promulgated thereunder, as in effect from time to time

                  1934 ACT. The Securities Exchange Act of 1934, as amended, and
the rules and  regulations  promulgated  thereunder,  as in effect  from time to
time.

                  BUSINESS DAY. Each Monday,  Tuesday,  Wednesday,  Thursday and
Friday  that  is  not a day on  which  banking  institutions  in  New  York  are
authorized or obligated by law or executive order to close.


                                      -2-

                  COMMISSION.   The  United  States   Securities   and  Exchange
Commission.

                  CHANGE IN CONTROL. A change in control of Astea shall mean the
sale of all or substantially all of the capital stock or assets of Astea, or any
reorganization,  merger,  tender offer,  consolidation or other form of business
combination involving Astea where Astea is not the surviving entity, or effect a
change in the  composition  of a majority of the Board of  Directors  due to any
proxy  solicitation of shareholders  desiring a change in the composition of the
Board of Directors with the intent of changing or influencing control of Astea.

                  HOLDER.  Any person  owning  Registrable  Securities  who is a
party to this Agreement, and any transferee thereof in accordance with Section 7
or 11 of this Agreement.

                  PROSPECTUS.   The  prospectus  included  in  any  Registration
Statement,  as amended or supplemented by any prospectus supplement  (including,
without limitation,  any prospectus  supplement with respect to the terms of the
offering  of  any  portion  of  the  Registrable   Securities  covered  by  such
Registration  Statement),  and  all  other  amendments  and  supplements  to the
Prospectus,  including post-effective  amendments, and all material incorporated
by reference or deemed to be incorporated by reference in such Prospectus.

                  REGISTER, REGISTRATION AND REGISTERED. A registration effected
by preparing and filing a  registration  statement or similar  document with the
Commission in compliance  with the 1933 Act, and the  declaration or ordering of
effectiveness of such registration statement or document.

                  REGISTRABLE  SECURITIES.  The  shares  of Astea  Common  Stock
issued to and received by the  Shareholders  pursuant to the Share Agreement and
any securities that may be issued by the Company or any successor to the Company
from time to time with respect to, in exchange  for, or in  replacement  of such
shares of Astea Common Stock, including,  without limitation,  securities issued
as a stock dividend on or pursuant to a stock split or similar  recapitalization
of such shares of Astea Common Stock; provided, however, that those shares as to
which the  following  apply  shall  cease to be  Registrable  Securities:  (a) a
Registration  Statement with respect to the sale of such Registrable  Securities
shall have become effective under the 1933 Act and such  Registrable  Securities
shall  have  been  disposed  of  under  such  Registration  Statement;  (b) such
Registrable  Securities shall have become transferable,  or have become eligible
for transfer  (whether or not so  transferred),  in  accordance  with the resale
provisions of


                                      -3-

Regulation S or any successor  rule or  provision,  under the 1933 Act; (c) such
Registrable Securities shall have been transferred in a transaction in which the
Shareholder's  rights and  obligations  under this  Agreement  were not properly
assigned in accordance  with this  Agreement;  (d) such  Registrable  Securities
shall have ceased to be  outstanding;  or (e) the shares of Astea  Common  Stock
have  previously  been  sold,  transferred  or  assigned  by  a  Shareholder  in
accordance with this Agreement and permitted by Section 4 hereof.

                  REGISTRATION  EXPENSES. All expenses incident to the Company's
performance of or compliance  with Sections 2 and 4 hereof,  including,  without
limitation, all registration and filing fees (including filing fees with respect
to the Commission and to the National  Association of Securities  Dealers,  Inc.
and listing fees of the Nasdaq National Market System), all fees and expenses of
complying  with  state  securities  or  "blue  sky"  laws  (including  fees  and
disbursements  of  underwriters'  counsel  in  connection  with any  "blue  sky"
memorandum  or  survey,   but  excluding  any  fees  and  expenses  for  foreign
qualification in such jurisdictions), all printing expenses, all registrars' and
transfer agents' fees and all fees and  disbursements  of the Company's  counsel
and  independent  public  accountants;   provided,  however,  that  Registration
Expenses  shall not include  the fees and  expenses of counsel to the holders of
Registrable  Securities,  or underwriters'  discounts or commissions  associated
with the sale of the Registrable Securities.

                  REGISTRATION  STATEMENT. A registration statement prepared and
filed with the Commission in compliance with the 1933 Act.

                  REGULATION S. Regulation S promulgated  under the 1933 Act and
the rules,  regulations and interpretations  thereof issued by the Commission as
may be in effect from time to time.

                  SELLER. Any person, including any Holder,  participating in an
offering  of  any  Registrable  Securities  of  the  Company  pursuant  to  this
Agreement.

                  SELLING EXPENSES.  All applicable  transfer taxes and any fees
and  disbursements of any counsel,  accountants or other advisors for any Seller
of the Registrable Securities being registered.

                  SHELF  REGISTRATION.  A  registration  effected  pursuant to a
shelf Registration  Statement of the Company,  on an appropriate form under Rule
415  under  the  1933  Act,  or any  similar  rule  that may be  adopted  by the
Commission,  all amendments  and


                                      -4-

supplements to such registration statement, including post-effective amendments,
in each case including the Prospectus  contained  therein,  all exhibits thereto
and all material  incorporated by reference  therein.  A Registration  Statement
relating  to a Shelf  Registration  shall be  referred  to herein as the  "SHELF
REGISTRATION  STATEMENT." The Shelf Registration  Statement shall be effected on
Form S-3 or any successor form prescribed by the Commission.

                  U.S. PERSON shall mean those individuals or entities described
in Rule 902(o) and (p) of  Regulation S of the 1933 Act and as further set forth
on Appendix A to this Agreement..

         2.       "PIGGY-BACK" REGISTRATION RIGHTS

         Subject  in all  instances  to the  resale  restrictions  set  forth in
Section 4,  commencing on and after January 1,, 1997, if at any time  thereafter
Astea shall determine to register in a public offering under the 1933 Act any of
its Common Stock for its own account,  or the account of other  shareholders  of
the  Company,  it  shall  send  to  the  Shareholders  written  notice  of  such
determination  and, if within 15 calendar days after receipt of such notice, any
Shareholder   shall  so  request  in  writing,   Astea  shall  include  in  such
registration  statement  all  or any  part  of the  Registrable  Securities  the
Shareholder  requests to be registered  (subject to the resale  restrictions set
forth in Section 4 as to number of  Registrable  Securities  which may be resold
under this agreement at any time).  This right shall not apply to a registration
of  shares  of  Astea  Common  Stock  on Form  S-8 or Form  S-4 (or  their  then
equivalents or successor  forms)  relating to shares of Astea Common Stock to be
issued by Astea in connection with any acquisition of any entity or business, or
shares of Astea Common Stock issuable in connection with any stock option, stock
purchase plan or other employee benefit plan.

         If, in connection with any offering  involving an underwriting of Astea
Common   Stock  to  be  issued  for  the  account  of  the  Company  or  selling
securityholders,  the managing  underwriter  shall  impose a  limitation  on the
number of shares of such Astea  Common  Stock  which may be included in any such
registration statement because, in its judgment, such limitation is necessary to
effect an orderly public  distribution of the Astea Common Stock and to maintain
a stable  market for the  securities  of the Company,  then the Company shall be
obligated to include in such registration statement only such limited portion of
the  stock  with  respect  to which  the  Shareholder  has  requested  inclusion
hereunder,  on a pro rata basis  based on the  number of shares of Common  Stock
originally requested for inclusion therein by the Company, the Shareholders, and
all other selling securityholders possessing contractual registration rights.



                                      -5-


         The  provisions  of this  Section 2 shall  expire  with  respect to any
Shareholder at such time as any such Shareholder shall be eligible to resell the
Registrable  Securities in the United States or to a U.S.  Person (as defined in
Appendix A) pursuant to the resale provisions of Regulation S.

         3.       SHELF REGISTRATION

         3.1      DEMAND REGISTRATION RIGHT

         Subject  to the  limitations  set forth  elsewhere  in this  Section 3,
commencing on or after January 1, 1997,  and subject to the resale  restrictions
and  limitations  set forth in Section 4 hereof,  Astea  will,  upon the written
request of the  Shareholders  holding a majority of the Registrable  Securities,
use its reasonable efforts to promptly effect  qualification and registration of
the Registrable  Securities  under the Securities Act on a Form S-3 registration
statement  (or any  other  registration  statement  form  for  which  it is then
eligible,  other  than Form  S-1) as a Shelf  Registration.  Astea  shall not be
required  to effect  more than two  registrations  on Form S-3  pursuant  to the
provisions  of  this  Section  3.  The  rights  to  demand  registration  of the
Registrable  Securities set forth in this Section 3 shall expire on December 31,
1998, except that this date shall be extended by the number of days beginning on
January 1, 1997 through December 31, 1998 during which a registration  statement
by the Company is not available for sales of the Registrable  Securities because
of (i) the  operation  of this  Section 3; or (ii) the failure of the Company to
qualify for the use of Form S-3 because of its failure to file on a timely basis
all reports  required to be filed under the 1934 Act; or (iii) the  nonfiling by
the  Company  of a  current  report  on Form 8-K (and  any  amendments  thereto)
containing pro forma combined financial  statements and results of operations of
Astea and Abalon.  Astea and the  Shareholders  shall use reasonable  efforts to
coordinate  sales  of  the  Registrable   Securities  pursuant  to  a  Form  S-3
registration  statement  with  Astea's  market  makers  in a  manner  to  ensure
stability in the trading price of Astea Common Stock.

         3.2      LIMITATION ON SHELF REGISTRATION OBLIGATION

         Notwithstanding  the  provisions  of Section  3.1,  and  subject to the
limitations  described  below in this  Section 3 and Section 4, if, prior to the
filing or  effective  date of the Shelf  Registration  Statement  referred to in
Section  3.1 above,  the Company  shall  furnish to such  Holders a  certificate
issued by the Board of  Directors  upon the advice of counsel  and signed by the
President of the Company stating that, in their good faith judgment:




                                      -6-



                  (a) the  filing of the  Shelf  Registration  Statement  or the
offering of securities  pursuant  thereto would  materially and adversely affect
(i) a pending or scheduled public offering of Astea's securities, (ii) a pending
or  proposed  acquisition,  merger,  consolidation,   reorganization,  strategic
alliance,  corporate partnership,  restructuring or similar transaction of or by
Astea,  which in each case is material to the business of Astea, (iii) bona fide
negotiations,  discussions  or proposals  with  respect to any of the  foregoing
types of transactions,  or (iv) the financial  condition,  position,  prospects,
stock price or strategy of Astea in connection  with the proposed  disclosure of
any  pending  or  threatened   litigation,   claim,   assessment  or  government
investigation which may be required thereby; and

                  (b) in the event the Shelf  Registration  Statement  were then
effective  and  sales of  Registrable  Securities  were  being  made or  offered
thereunder,  and  disclosure  of all  material  information  with respect to the
foregoing  transactions  had not been made,  such  circumstances  would  cause a
violation of the 1933 Act or the 1934 Act and result in  potential  liability to
Astea and/or the Shareholders; then the Company shall have the right, subject to
the  limitations  set forth in  Section  3.3(d)  hereof,  to defer the filing or
effectiveness, as the case may be, of such Shelf Registration Statement for such
period of time as such the above circumstances  shall continue,  such period not
to exceed 75 days  following the date of  suspension,  provided that the Company
may not exercise such right to defer the filing or effectiveness  more than once
in any six-month period.

         3.3      SELLING PROCEDURES; SUSPENSION

         Each Holder of Registrable  Securities agrees to give written notice to
the  General  Counsel and the Chief  Accounting  Officer of the Company at least
five (5) Business Days prior to any intended sale or distribution of Registrable
Securities under the Shelf  Registration  Statement  referred to in Section 3.1,
which notice shall  specify the date on which such Holder  intends to begin such
sale or  distribution.  As soon as  practicable  after the date  such  notice is
received by the Company,  and in any event within three (3) Business  Days after
such date, the Company shall comply with either paragraph (a) or (b) below.

                  (a) Except in the event that paragraph (b) below applies,  the
Company shall (i) if deemed necessary by the Company,  prepare and file with the
Commission a post-effective  amendment to the Shelf Registration  Statement or a
supplement  to the  related  Prospectus  or a  supplement  or  amendment  to any
document  incorporated  therein


                                      -7-


by  reference  or file any other  required  document  so that such  Registration
Statement  will not contain an untrue  statement  of a material  fact or omit to
state a material  fact  required to be stated  therein or  necessary to make the
statements  therein not  misleading,  and so that,  as  thereafter  delivered to
purchasers of the Registrable Securities being sold thereunder,  such Prospectus
will not  contain  an untrue  statement  of a  material  fact or omit to state a
material fact required to be stated  therein or necessary to make the statements
therein,  in  light  of the  circumstances  under  which  they  were  made,  not
misleading; (ii) provide the Holders of the Registrable Securities who gave such
notice copies of any documents  filed pursuant to Section  3.3(a)(i);  and (iii)
inform each such Holder that the Company has complied  with its  obligations  in
Section 3.3(a)(i) (or that, if the Company has filed a post-effective  amendment
to the Shelf Registration  Statement which has not yet been declared  effective,
the  Company  will notify  each such  Holder to that  effect,  will use its best
efforts to secure the  effectiveness of such  post-effective  amendment and will
immediately  notify each such Holder pursuant to Section  3.3(a)(i)  hereof when
the  amendment  has  become  effective).  Each  Holder  who has given  notice of
intention to distribute such Holder's Registrable  Securities in accordance with
Section 3.3 hereof (a "NOTICE HOLDER") shall sell all or any of such Registrable
Securities  pursuant to the Shelf Registration  Statement and related Prospectus
only  during the 90-day  period  commencing  with the date on which the  Company
gives notice, pursuant to Section 3.3(a)(i), that the Registration Statement and
Prospectus  may be used for such purpose (such 90-day period is referred to as a
"SELLING PERIOD").  The Notice holders will not sell any Registrable  Securities
pursuant to such Registration  Statement or Prospectus after such Selling Period
without  giving a new notice of intention to sell pursuant to Section 3.3 hereof
and receiving a further  notice from the Company  pursuant to Section  3.3(a)(i)
hereof or paragraph (b) below.

                  (b) In the event of (i) any request by the  Commission  or any
other federal or state governmental authority during the period of effectiveness
of the Shelf  Registration  Statement for  amendments or  supplements to a Shelf
Registration Statement or related Prospectus or for additional information; (ii)
the  issuance  by the  Commission  or any other  federal  or state  governmental
authority of any stop order suspending the effectiveness of a Shelf Registration
Statement or the  initiation  of any  proceedings  for that  purpose;  (iii) the
receipt by the Company of any notification with respect to the suspension of the
qualification  or  exemption  from  qualification  of  any  of  the  Registrable
Securities for sale in any  jurisdiction or the initiation or threatening of any
proceeding for such purpose;  (iv) any event or circumstance  which necessitates
the making of any changes in the Shelf Registration Statement or Prospectus,  or
any document incorporated or deemed to be incorporated therein by reference,  so
that, in the


                                      -8-


case of the  Shelf  Registration  Statement,  it will  not  contain  any  untrue
statement of a material  fact or any omission to state a material  fact required
to be stated therein or necessary to make the statements therein not misleading,
and that in the case of the Prospectus, it will not contain any untrue statement
of a material  fact or any  omission  to state a material  fact  required  to be
stated therein or necessary to make the statements  therein, in the light of the
circumstances under which they were made, not misleading;  (v) that, in the good
faith judgment of the Company's Board of Directors,  upon the advice of counsel,
in  accordance  with the  provision of Section 3.2, , it is advisable to suspend
use of the  Prospectus  for a discrete  period of time due to pending  corporate
developments,  public  filings  with the  Commission  or similar  events;  then,
subject to paragraph  (d) below,  the Company  shall  deliver a  certificate  in
writing to the Notice  Holders  (the  "SUSPENSION  NOTICE") to the effect of the
foregoing and, upon receipt of such Suspension Notice, each such Notice Holder's
Selling  Period will not commence (a  "SUSPENSION")  until such Notice  Holder's
receipt of copies of the  supplemented  or amended  Prospectus  provided  for in
Section  3.3(a)(i) hereof, or until it is advised in writing by the Company that
the  Prospectus  may be used,  and has  received  copies  of any  additional  or
supplemental  filings that are incorporated or deemed  incorporated by reference
in such Prospectus.

                  (c) In the event any of the events or circumstances  listed in
the foregoing paragraph (b) occur or exist after a Selling Period has commenced,
subject to paragraph (d) below, the Company shall have the same right to suspend
such Selling Period by delivery of a Suspension Notice as the Company would have
had if the Selling  Period had not yet commenced,  and any such  suspension of a
Selling  Period  shall  be  deemed  included  within  the  meaning  of the  term
"Suspension" for all purposes under this Agreement.

                  (d) In the event of any Suspension,  or any delay in effecting
the Shelf  Registration  under Section 3.2 above,  the Company will use its best
efforts to ensure that the use of the  Prospectus so suspended or delayed may be
commenced  or  resumed,  as the case may be,  and that  any  Selling  Period  so
suspended  will commence or resume,  as the case may be, as soon as  practicable
and,  in the case of a  pending  development,  filing  or event  referred  to in
Section  3.3(b)(iv)  or (v) hereof,  as soon,  in the judgment of the  Company's
Board of Directors  (in  accordance  with the  provisions  of Section  3.2),  as
disclosure of the material relating to such pending development, filing or event
would not have an adverse  effect on the  Company's  ability to  consummate  the
transaction,  if any,  to which  such  development,  filing  or  event  relates.
Notwithstanding  any other provision of this  Agreement,  the Company shall have
the right to cause a maximum  of two (2)  Suspensions,  neither  of which may be
within 30 days of the other,  as provided


                                      -9-

above  (including  for this purpose a delay in effecting the Shelf  Registration
pursuant  to Section 3.2 above)  during any  12-month  period  after the initial
effective date of the Shelf Registration Statement, and the total number of days
in any 12-month  period during which a Suspension or Suspensions  (including for
this purpose a delay in effecting the Shelf  Registration  Statement pursuant to
Section 3.2 above) may be in effect shall not exceed 90 days.

                  (e) Subject to the provisions of Section 3.2, the Company will
use its best efforts to maintain the  effectiveness  for (i) up to 180 days, (or
such  shorter  period  of  time  as  the  underwriters   need  to  complete  the
distribution  of the  registered  offering in any  Company-primary  or secondary
offering),  in the case of a  registration  pursuant  to  Section  2, or (ii) or
twenty-four  (24) months in the case of a Shelf  Registration  statement on Form
S-3 pursuant to Section 3.1, of any registration statement pursuant to which any
of the Registrable  Securities are being offered.  The Company from time to time
will  amend  or  supplement  such  registration  statement  and  the  prospectus
contained  therein to the extent  necessary  to comply with the 1933 Act and any
applicable state securities statue or regulation.  The Company will also provide
each holder of  Registrable  Securities  with as many  copies of the  prospectus
contained in any such registration statement as it may reasonably request.

         3.4      UNDERWRITING AGREEMENT

         If in connection  with any proposed  distribution  by the  Shareholders
under the "piggy back" registration referred to in Section 2, the Company in its
discretion  shall  determine  that it is in the best interests of the Company to
effect  distribution  by means of an  underwriting,  the Company shall  promptly
notify the Shareholders of such  determination.  In such event, the right of any
Shareholder to participate in such  distribution  shall be conditioned upon such
Shareholder's  participation in the underwriting  arrangements  required by this
Section 3.4, including without limitation,  the requirement that the Shareholder
enter  into an  underwriting  agreement  in  customary  form  with the  managing
underwriter selected for the underwriting by the Company.

         4.       RESTRICTIONS ON TRANSFER OF SHARES

         Notwithstanding any other provision in this Agreement, each Shareholder
agrees  not to sell,  assign,  transfer,  grant an  option  for,  engage  in any
derivative security  transaction with respect to, or otherwise dispose of in any
manner  any  of  the  Registrable  Securities,  whether  to  the  public  or  in
privately-negotiated transactions, except with respect to those shares for which
the  restrictions  on  transfer  set forth in this  Section  shall



                                      -10-

lapse in the following  increments and on the dates set forth below.  The amount
of Registrable  Securities  held by each  Shareholder  listed on Exhibit A shall
then  become  eligible  for the  registration  rights and be  released  from the
restrictions on transfer set forth in this Agreement in the following increments
on the following dates set forth below:

       On and after January 1, 1997:               15% of the Registrable Shares

       On and after April 30, 1997:                19% of the Registrable Shares

       On and after September 30, 1997:            19% of the Registrable Shares

       On and after December 31, 1997:             15% of the Registrable Shares

       On and after June 30, 1998:                 16% of the Registrable Shares

       On and after December 31, 1998:             16% of the Registrable Shares

         In the event of any  attempted  transfer of the  Registrable  Shares in
violation of the foregoing  restrictions,  the registration  rights set forth in
this Agreement shall  automatically  expire with respect to each Shareholder who
transfers such Registrable Shares in violation of the foregoing restrictions. In
the event of any  violation  of these  restrictions,  the Company  shall have to
right to issue stop transfer  instructions  to its transfer agent to prevent any
threatened or continuing violation of these transfer  restrictions and to seek a
decree for specific performance of the provisions of this Agreement.

         Notwithstanding the foregoing, a Shareholder may (i) transfer up to 30%
of his Registrable Securities by way of gift for estate planning purposes to any
member of his  immediate  family or to any  trust  for the  benefit  of any such
family  member,  provided  that any  transferee  shall agree in writing with the
Company,  as a condition  precedent to such transfer,  to be bound by all of the
provisions of this Agreement to the same extent as if such  transferee  were the
original  shareholder  hereunder,  or  (ii)  transfer  any  of  his  Registrable
Securities by will or the laws of descent and  distribution  to the heirs of the
Shareholder,  or in the event of the disability of the Shareholder, to the legal
representatives  of the  Shareholder,  in which event each such transferee shall
also be bound (and shall agree in writing to be bound) by all of the  provisions
of this  Agreement  to the same extent as if such  transferee  were the original
Shareholder hereunder.


                                      -11-



                  THE  PROVISIONS  OF THIS SECTION 4 SHALL EXPIRE AND  TERMINATE
                  WITH RESPECT TO ANY  SHAREHOLDER  UPON (i) A CHANGE IN CONTROL
                  OF ASTEA; (ii) THE DEATH OR DISABILITY OF A SHAREHOLDER; (iii)
                  A TERMINATION,  WITHOUT CAUSE,  OF THE  SHAREHOLDER  UNDER THE
                  EMPLOYMENT  AGREEMENT  BETWEEN THE SHAREHOLDER AND ABALON;  OR
                  (iv) A  MATERIAL  BREACH  BY  ASTEA  OF  ANY  OF THE  MATERIAL
                  PROVISIONS  OF  THIS  AGREEMENT,   THE  SHARE  AGREEMENT,  THE
                  EMPLOYMENT  AGREEMENT BETWEEN A SHAREHOLDER AND ABALON, OR THE
                  ESCROW  AGREEMENT.  THE PROVISIONS OF THIS SECTION 4 SHALL NOT
                  APPLY  TO A  PLEDGE,  MORTGAGE  OR  OTHER  ENCUMBRANCE  OF THE
                  REGISTRABLE   SECURITIES   PURSUANT   TO  A  BONA   FIDE  LOAN
                  TRANSACTION IN WHICH THE  REGISTRABLE  SECURITIES ARE GIVEN AS
                  ADDITIONAL   COLLATERAL  TO  SECURE  THE  LOAN  AND  THE  LOAN
                  OBLIGATION  IS A FULL  RECOURSE  OBLIGATION  WITH  RESPECT  TO
                  COLLATERAL OTHER THAN THE REGISTRABLE SECURITIES.

         5.       EXPENSES

         The Company will pay all  Registration  Expenses in connection with the
registration  of  Registrable  Securities  effected by the  Company  pursuant to
Sections 2 and 3. Holders of Registrable  Securities registered pursuant to this
Agreement shall pay all Selling Expenses associated with such registration, with
each Holder  bearing a pro rata portion of the Selling  Expenses  based upon the
number of Registrable Securities registered by each Holder.

         6.       EXPIRATION OF REGISTRATION RIGHTS

         The  obligations of the Company under Section 2 and 3 of this Agreement
to register the Registrable  Securities  shall expire and terminate at such time
as the Shareholder  shall be entitled or eligible to sell all such securities in
the United States or to a U.S. Person without restriction and without a need for
the filing of a  registration  statement  under the  Securities  Act,  including
without  limitation,  for any resales of restricted  securities made pursuant to
Regulation S as promulgated by the Commission.  The  determination as to whether
the  Shareholder  is entitled or  eligible  to sell all  Registrable  Securities
without the need for  registration  under the Securities Act shall be based on a
written opinion of counsel that  registration  of the Registrable  Securities is
not required under the Securities  Act,  sufficient to permit the transfer agent
to transfer such securities upon a sale by the  Shareholder.  The obligations of
the Company under Section 3 of this Agreement  shall expire on December 31, 1998
(provided no stop


                                      -12-


transfer  orders are in place with the  transfer  agent),  except that this date
shall be extended  by the number of days  beginning  on January 1, 1997  through
December  31, 1998 during which a  registration  statement by the Company is not
available for sales of the Registrable  Securities  because of (i) the operation
of Section  3.2 and 3.3;  or (ii) the  failure of the Company to qualify for the
use of Form S-3  because of its  failure to file on a timely  basis all  reports
required to be filed under the 1934 Act; or (iii) the  nonfiling  by the Company
of a current  report on Form 8-K (and any  amendments  thereto)  containing  pro
forma  combined  financial  statements  and results of  operations  of Astea and
Abalon.

         7.       REGISTRATION PROCEDURES

         In connection  with the  registration of Registrable  Securities  under
this  Agreement,  and subject to the other  provisions  of this  Agreement,  the
Company shall:

                  (a) use its best efforts to cause the  Registration  Statement
filed in accordance  with Section 2 or Section 3 to become  effective as soon as
practicable after the date of filing thereof;

                  (b) prepare and file with the Commission  such  amendments and
supplements to such Registration Statement and the Prospectus used in connection
therewith as may be necessary to keep such Registration  Statement  continuously
effective for the shorter of (i) the duration of its  registration  obligations,
or (ii) until there are no  Registrable  Securities  outstanding,  and to comply
with the  provisions  of the 1933 Act with  respect  to the  disposition  of the
Registrable Securities;

                  (c) furnish to each Seller of such Registrable Securities such
number of copies of the Prospectus  included in such  Registration  Statement as
such  Seller  may  reasonably  request  in  order  to  facilitate  the  sale  or
disposition of such Registrable Securities;

                  (d) use its best efforts to register or qualify all securities
covered by such Registration Statement under such other securities or "blue sky"
laws of such jurisdictions as each Seller shall reasonably  request,  and do any
and all other acts and things  that may be  necessary  to enable  such Seller to
consummate the disposition in such  jurisdictions of its Registrable  Securities
covered by such  Registration  Statement,  except that the Company shall not for
any such  purpose be required to qualify  generally  to do business as a foreign
corporation in any  jurisdiction  wherein it is not so qualified,  or to subject
itself to taxation in respect of doing business in any such jurisdiction,  or to
consent to general service of process in any such jurisdiction;



                                      -13-


                  (e) notify each Seller of  Registrable  Securities  covered by
such Registration  Statement,  at any time when a Prospectus relating thereto is
required to be delivered  under the 1933 Act, of the happening of any event as a
result of which the Prospectus included in such Registration  Statement, as then
in effect, includes an untrue statement of a material fact or omits to state any
material fact required to be stated  therein or necessary to make the statements
therein not misleading in light of the  circumstances  then existing or if it is
necessary to amend or supplement  such Prospectus to comply with the law, and at
the request of any such Seller,  prepare and furnish to such Seller a reasonable
number of copies of a supplement to or an amendment of such Prospectus as may be
necessary so that, as thereafter delivered to the purchasers of such Registrable
Securities or securities,  such  Prospectus,  as amended or  supplemented,  will
comply with the law;

                  (f) timely file with the  Commission  such  information as the
Commission may prescribe under Section 13 or 15(d) of the 1934 Act and otherwise
use its best efforts to ensure that the public information  requirements of Rule
144 under the 1933 Act are  satisfied  with respect to the Company.  The Company
shall furnish to any Holder of Registrable  Securities,  upon request, copies of
the  Company's  most recent  annual and  quarterly  reports  and other  publicly
available documents filed with the Commission as a Holder may reasonably request
in availing  itself of any rule or  regulation of the  Commission  allowing such
Holder to sell Registrable Securities without registration.

                  (g) use its  best  efforts  to  qualify  such  securities  for
inclusion  in the Nasdaq  National  Market,  and  provide a  transfer  agent and
registrar for such  Registrable  Securities not later than the effective date of
such Registration Statement; and

                  (h) issue to any  person to which  any  Holder of  Registrable
Securities  may  sell  such  Registrable  Securities  in  connection  with  such
registration  certificates  evidencing such Registrable  Securities  without any
legend restricting the transferability of the Registrable Securities.

                  From time to time,  the Company will amend or supplement  such
registration  statement  and the  prospectus  contained  therein  to the  extent
necessary  to  comply  with  the 1933 Act and any  applicable  state  securities
statute or  regulation.  The Company will also provide the holder of Registrable
Securities  with  as  many  copies  of the  prospectus  contained  in  any  such
registration statement as it may reasonably request.



                                      -14-


         8.       1934 ACT REGISTRATION

         The Company shall timely file with the Commission  such  information as
the  Commission  may require  under  Section 13 or 15(d) of the 1934 Act; and in
such event,  the Company shall use its best efforts to take all action  pursuant
to Rule 144(c) as may be required as a condition to the availability of Rule 144
under the 1933 Act (or any successor  exemptive rule hereinafter in effect) with
respect  to such  Common  Stock.  The  Company  shall  furnish  to any holder of
Registrable  Securities  forthwith  upon request (i) a written  statement by the
Company as to its  compliance  with the reporting  requirements  of Rule 144(c),
(ii) a copy of the most  recent  annual or  quarterly  report of the  Company as
filed  with the  Commission,  and (iii) such other  publicly-filed  reports  and
documents as a holder may reasonably  request in availing  itself of any rule or
regulation  of the  Commission  allowing  a holder to sell any such  Registrable
Securities without registration.

         9.       SHAREHOLDER INFORMATION

         It shall be a condition  precedent to the obligations of the Company to
take any action pursuant to this Agreement that all  Shareholders of Registrable
Securities shall furnish to the Company such information  regarding  themselves,
the  Registrable  Securities held by them and the intended method of disposition
of such  Registrable  Securities as shall be  reasonably  required to effect the
registration  of their  Registrable  Securities and to execute such documents in
connection with such registration as the Company may reasonably request.

         10.      INDEMNIFICATION AND CONTRIBUTION

         In the event any Registrable  Securities are included in a registration
statement under this Agreement:

                  (a) The Company will  indemnify and hold harmless each Seller,
the officers,  directors,  partners,  agents and  employees of each Seller,  any
underwriter  (as  defined in the 1933 Act) for such Seller and each  person,  if
any, who controls such Seller or underwriter  within the meaning of the 1933 Act
or the 1934 Act, against any losses,  claims,  damages or liabilities  (joint or
several) to which they may become  subject  under the 1933 Act,  the 1934 Act or
other  federal  or  state  law,  insofar  as such  losses,  claims,  damages  or
liabilities  (or actions in respect  thereof) arise out of or are based upon any
of  the  following  statements,   omissions  or  violations   (collectively,   a
"VIOLATION"): (i) any untrue statement or alleged untrue statement of a material
fact



                                      -15-

contained in such Registration  Statement,  including any preliminary prospectus
or final prospectus  contained therein or any amendments or supplements thereto;
(ii) the omission or alleged  omission to state therein a material fact required
to be stated therein,  or necessary to make the statements  therein, in light of
the  circumstances  under  which they were made,  not  misleading;  or (iii) any
violation or alleged violation by the Company of the 1933 Act, the 1934 Act, any
state securities law or any rule or regulation  promulgated  under the 1933 Act,
the 1934 Act or any state  securities  law; and the Company will  reimburse each
such  Seller,  officer,  director,  partner,  agent,  employee,  underwriter  or
controlling  person  for any  reasonable  legal  or  other  expenses  reasonably
incurred by them in connection  with  investigating  or defending any such loss,
claim,  damage,  liability  or action;  provided,  however,  that the  indemnity
agreement  contained  in this  Section  6(a) shall not apply to amounts  paid in
settlement  of any  such  loss,  claim,  damage,  liability  or  action  if such
settlement is effected  without the consent of the Company  (which consent shall
not be unreasonably withheld or delayed), nor shall the Company be liable in any
such case for any such loss,  claim,  damage,  liability or action to the extent
that it arises out of or is based upon a Violation which occurs in reliance upon
and in  conformity  with  written  information  furnished  expressly  for use in
connection with such registration by any such Seller, underwriter or controlling
person.

                  (b) Each Seller will  indemnify and hold harmless the Company,
each of its officers, directors,  partners, agents or employees, each person, if
any,  who  controls  the  Company  within  the  meaning  of the  1933  Act,  any
underwriter  and any other Seller or any of its directors,  officers,  partners,
agents or employees or any person who controls such Seller,  against any losses,
claims,  damages or  liabilities  (joint or several) to which the Company or any
such  director,  officer,  partner,  agent,  employee,   controlling  person  or
underwriter, or other such Seller or director, officer, partner, agent, employee
or controlling  person may become  subject,  under the 1933 Act, the 1934 Act or
other  federal  or  state  law,  insofar  as such  losses,  claims,  damages  or
liabilities  (or actions in respect  thereto) arise out of or are based upon any
Violation,  in each  case to the  extent  (and  only to the  extent)  that  such
Violation  occurs in reliance  upon and in conformity  with written  information
furnished by such Seller expressly for use in connection with such registration;
and each such Seller  will  reimburse  any  reasonable  legal or other  expenses
reasonably  incurred  by the  Company or any such  director,  officer,  partner,
agent,  employee,  controlling  person or  underwriter,  other Seller,  officer,
director,  partner,  agent,  employee or controlling  person in connection  with
investigating or defending any such loss,  claim,  damage,  liability or action.
Notwithstanding  anything  contained  in this  Agreement  to the  contrary,  the
indemnity  agreement  contained  in this Section 6(b) shall not apply to amounts
paid in settlement of any such loss, claim,


                                      -16-


damage,  liability or action if such settlement is effected  without the consent
of the Seller,  which  consent  shall not be  unreasonably  withheld or delayed;
provided further, that the aggregate liability of each Seller in connection with
any sale of Registrable Securities pursuant to a Registration Statement in which
a Violation occurred shall be limited to the net proceeds from such sale.

                  (c) Promptly after receipt by an indemnified  party under this
Section  6  of  notice  of  the  commencement  of  any  action   (including  any
governmental action), such indemnified party will, if a claim in respect thereof
is to be made against any  indemnifying  party under this Section 10, deliver to
the  indemnifying  party a written  notice of the  commencement  thereof and the
indemnifying  party shall have the right to  participate  in, and, to the extent
the indemnifying  party so desires,  jointly with any other  indemnifying  party
similarly  noticed,   to  assume  the  defense  thereof  with  counsel  mutually
satisfactory to the parties; provided,  however, that an indemnified party shall
have the right to retain its own counsel,  with the fees and expenses to be paid
by the indemnifying  party, if  representation  of such indemnified party by the
counsel retained by the indemnifying  party would be inappropriate due to actual
or potential  differing or conflicting  interests between such indemnified party
and any other party represented by such counsel in such proceeding.  The failure
to deliver written notice to the indemnifying  party within a reasonable time of
the commencement of any such action, to the extent prejudicial to its ability to
defend such action,  shall relieve such  indemnifying  party of liability to the
indemnified party under this Section 6 to the extent of such prejudice,  but the
omission so to deliver written notice to the indemnifying party will not relieve
it of any liability  that it may have to any  indemnified  party  otherwise than
under this Section 10.

                  (d)  If  recovery  is  not   available   under  the  foregoing
indemnification  provisions  of this  Section  10, for any reason  other than as
specified therein,  the parties entitled to indemnification by the terms thereof
shall be entitled to contribution to liabilities and expenses in such proportion
as is appropriate to reflect the relative fault of the indemnifying  parties and
the indemnified parties, except to the extent that contribution is not permitted
under  Section  11(f) of the 1933 Act. The relative  fault of such  indemnifying
party and  indemnified  party shall be  determined  by reference to, among other
things, the parties' relative knowledge and access to information concerning the
matter with respect to which the claim was asserted,  the opportunity to correct
and prevent any  statement  or omission and any other  equitable  considerations
appropriate under the circumstances,  including, without limitation, whether any
untrue  statement or alleged untrue  statement of a material fact or omission or
alleged omission to state a material fact relates to information supplied by the
Company,  on the one hand,


                                      -17-


or by the Holder of Registrable  Securities,  on the other hand. The Company and
the  Shareholders of the  Registrable  Securities  covered by such  Registration
Statement  agree  that  it  would  not  be  equitable  if  the  amount  of  such
contribution were determined by pro rata or per capita allocation.  No seller of
Registrable   Securities  covered  by  such  Registration  Statement  or  person
controlling  such Seller shall be obligated to make any  contribution  hereunder
which in the aggregate  exceeds the net proceeds of the securities  sold by such
seller,  less the  aggregate  amount of any  damages  which such  seller and its
controlling  persons have  otherwise been required to pay in respect of the same
claim or any  substantially  similar claim. The obligations of such Shareholders
to contribute  are several in proportion  to their  respective  ownership of the
Registrable Securities covered by such Registration Statement and not joint.

         11.      TRANSFERABILITY

         The   registration   rights  set  forth  in  this   Agreement  are  not
transferable except to the persons permitted in Section 4. All transferees shall
agree in writing to be bound by all of the  provisions  of this  Agreement.  The
Company may issue stop transfer instructions to its transfer agent to inform the
transfer agent of the resale restrictions imposed by the provisions of Section 4
hereof.

         12.      LEGENDS

         Each Holder understands and agrees that the certificates evidencing the
Registrable Securities will bear a legend in substantially the following form:

                  "THE SHARES  REPRESENTED BY THIS  CERTIFICATE HAVE BEEN ISSUED
                  PURSUANT TO REGULATION S PROMULGATED  UNDER THE SECURITIES ACT
                  OF 1933, AS AMENDED (THE "ACT"),  AND HAVE NOT BEEN REGISTERED
                  UNDER THE ACT.  THESE SHARES MAY NOT BE OFFERED OR SOLD WITHIN
                  THE UNITED STATES OR TO, OR FOR THE ACCOUNT OF A "U.S. PERSON"
                  (AS THAT TERM IS DEFINED IN  REGULATION  S) UNTIL AFTER AUGUST
                  8, 1996.  AFTER SUCH DATE,  THIS LEGEND  SHALL HAVE NO FURTHER
                  EFFECT."

         13.      REGULATION S REPRESENTATIONS

         13.1 SHAREHOLDER'S REPRESENTATIONS.  (a) In order to induce the Company
to issue the Registrable  Securities to the  Shareholders  pursuant to the Share
Agreement and this Agreement, each Shareholder severally represents and warrants
to, and covenants



                                      -18-

with, the Company as follows: (i) the Shareholder is not a U.S. person1* as that
term is defined  under  Regulation  S; (ii) at the time of the  issuance  of the
Registrable  Securities,  the  Shareholder was located outside the United States
and will be  outside of the United  States as of the date of the  execution  and
delivery  of  this  Agreement  or  any  permitted  resales  of  the  Registrable
Securities  pursuant to  regulation  S; (iii) the  Shareholder  is acquiring the
Registrable  Securities for his own account and not on behalf of any U.S. person
or any other person, and the issuance of the Registrable Securities has not been
pre-arranged  with a purchaser in the United States and Shareholder is acquiring
the Registrable  Securities for investment  purposes and not with a current view
towards  distribution to the public and has no present  arrangement or intention
to sell the Registrable Securities; (iv) the Shareholder represents and warrants
and hereby agrees that all sales of the Registrable  Securities (permitted under
Section  4)  prior  to the  expiration  of a  period  commencing  on the date of
issuance of the Registrable  Securities to the  Shareholders  and ending 40 days
thereafter (the  "RESTRICTED  PERIOD") shall only be made in compliance with the
safe  harbor   provisions   contained  in  Regulation  S,  or  pursuant  to  the
registration of such  securities  under the 1933 Act or pursuant to an exemption
from registration under the 1933 Act, and the Shareholder shall not take a short
position  directly or  indirectly  with  respect to the  Company's  common stock
during the Restricted Period, and that all offers and sales after the expiration
of the  Restricted  Period in the United States or to U.S.  person shall be made
only pursuant to such a registration or to such exemption from registration; (v)
the Shareholder acknowledges and agrees that the Registrable Securities have not
been registered  under the 1933 Act and may not be offered or sold in the United
States or to U.S. Persons unless the Registrable Securities are registered under
the 1933 Act or an exemption from the registration  requirements of the 1933 Act
is  available;  (vi) the  Shareholder  has received and  carefully  reviewed the
Company's 1995 Annual Report to  shareholders  and its most recent Annual Report
on Form  10-K,  as amended  and its  subsequent  quarterly  reports on Form 10-Q
(collectively,  the "SEC  REPORTS");  (vii) the Shareholder has had a reasonable
opportunity to ask questions of and receive answers from the Company  concerning
the  Company;  (viii)  the  Shareholder  has such  knowledge  and  expertise  in
financial and business matters that the Shareholder is capable of evaluating the
merits and risks involved in an acquisition in the Registrable Securities;  (ix)
except  as  set  forth  in  this   Agreement   and  the  Share   Agreement,   no
representations  or warranties  have been made to the Shareholder by the Company
or any agent,  employee or  affiliate  of the

______________________________________

     *See  Appendix  A attached  hereto for  definitions  of "U.S.  person"  and
"United States" under Regulation S.



                                      -19-

Company and in entering into this Agreement the  Shareholder is not relying upon
any  information,  other than that contained in this Agreement,  the SEC Reports
and the results of  independent  investigation  made by the  Shareholder  or his
representatives.

                  (b)  The   Shareholder   understands   that  the   Registrable
Securities  are being offered and sold to it in reliance on specific  exemptions
from the registration  requirements of the United States Federal securities laws
and  that  the  Company  is  relying   upon  the  truth  and   accuracy  of  the
representations,  warranties, agreements,  acknowledgments and understandings of
the Shareholder set forth herein in order to determine the applicability of such
exemptions  and the  suitability of the  Shareholder to acquire the  Registrable
Securities  and  the   Shareholder   acknowledges   that  it  is   Shareholder's
responsibility  to satisfy itself as to the full  observance by this issuance of
the  Registrable  Securities  to  Shareholder  of the  laws of any  jurisdiction
outside the United States.

                  (c)  Each  Shareholder  understands  that  in the  view of the
Commission,  the statutory  basis for the exemption  claimed for the transaction
would  not be  present  if the  sale,  although  in  technical  compliance  with
Regulation S, is part of a plan or scheme to evade the  registration  provisions
of the 1933 Act and Shareholder confirms that its acquisition of the Registrable
Securities is not part of any such plan or scheme.  The Shareholder is acquiring
the Registrable Securities for investment purposes and has not present intention
to sell the  Registrable  Securities in the United States or to a U.S. Person or
for the  account or  benefit of a U.S.  Person  either  now or  promptly  now or
promptly after the expiration of the Restricted Period.

                  (d)  Shareholder  acknowledges  that the  Company may have its
counsel  prepare a legal opinion to authorize the  Company's  transfer  agent to
issue the Registrable Securities with a restrictive legend.

         13.2 COMPANY'S REPRESENTATIONS.  At the time the Registrable Securities
were  committed  to  be  issued,  the  Company  reasonably  believed  that  each
Shareholder was outside of the United States and was not a U.S. Persons; and the
Company reasonably believes that the issuance of the Registrable  Securities has
not been  pre-arranged  with a purchaser in the United States.  The Company is a
"Reporting  Company" as defined by Rule 902 of  Regulation  S. The Company is in
full compliance, to the extent applicable,  with all reporting obligations under
either Section 12(b), 12(g) or 15(d) of 1934 Act. The Company has registered its
Common Stock  pursuant to Section 12 of the 1934 Act and the Common Stock trades
on NASDAQ.



                                      -20-


         14.      MISCELLANEOUS

         14.1     AMENDMENTS AND WAIVERS

         Any  provision  of this  Agreement  may be amended  and the  observance
thereof may only be waived  (either  generally or in a  particular  instance and
either retroactively or prospectively),  with the written consent of the Company
and the Holders of a majority of the Registrable  Securities  then  outstanding.
Any amendment or waiver  effected in  accordance  with this Section 9.1 shall be
binding upon each Holder of Registrable Securities at the time outstanding, each
future Holder of Registrable Securities, and the Company.

         14.2     NOTICES

         Any notice  required or  permitted  to be given  hereunder  shall be in
writing  and shall be  deemed  given at the  opening  of  business  on the first
Business Day following the time (a) delivery is made, if by hand  delivery,  (b)
the  facsimile  is  successfully  transmitted,  if by  telecopier  or  facsimile
machine, or (c) the Business Day after such notice is deposited with a reputable
overnight courier service, postage prepaid, for next-day delivery,  addressed as
respectively  set forth  below or to such other  address as any party shall have
previously designated by such a notice.

         14.3     GOVERNING LAW

         This  Agreement  shall for all purposes be governed by and construed in
accordance  with the internal  laws of the State of Delaware with respect to the
enforceability  of contracts and in accordance with the United States securities
laws  with  respect  to  matters   involving   securities   laws  regarding  the
registration of the Registrable Shares, both without regard to conflicts-of-laws
principles.  The  parties  hereto  agree to  submit to the  jurisdiction  of the
federal and state courts of the State of Delaware  with respect to the breach or
interpretation  of this  Agreement  or the  enforcement  of any and all  rights,
duties,  liabilities,  obligations,  powers and other relations  between parties
arising under this Agreement.

         14.4     SEVERABILITY

         If  one  or  more   provisions  of  this   Agreement  are  held  to  be
unenforceable  under  applicable  law, such provision shall be excised from this
Agreement,  and the remainder of this Agreement  shall be interpreted as if such
provision  were so  excised  and shall be  enforceable  in  accordance  with its
remaining terms.



                                      -21-


         14.5     COUNTERPARTS

         This  Agreement  may be executed in two or more  counterparts,  each of
which  shall  be  deemed  to be an  original  and all of  which  together  shall
constitute one and the same instrument.



                  [REMAINDER OF PAGE INTENTIONALLY LEFT BLANK]


                                      -22-



         IN WITNESS WHEREOF,  the parties have executed this Registration Rights
Agreement as of the date first written above.

                                                ASTEA INTERNATIONAL INC.

                                                BY:  /s/ Caesar J. Belbel
                                                     ___________________________


                                                    TITLE: Vice President and
                                                           General Counsel
                                                           _____________________

                                                SHAREHOLDERS:

                                                /s/ Per Edstrom
                                                --------------------------------
                                                PER EDSTROM

                                                /s/ Orjann Grinndal
                                                --------------------------------
                                                ORJANN GRINNDAL

                                                /s/ Henrik Lindberg
                                                --------------------------------
                                                HENRIK LINDBERG






                                      -23-


                                   SCHEDULE A



HOLDERS                                                          REGISTRABLE
- -------                                                           SECURITIES
                                                                  ----------
Per Edstrom                                                         77,746
Orjann Grinndal                                                     77,745
Henrik Lindberg                                                     77,745





                                      -24-

                                   APPENDIX A

                  Pursuant  to Rule  902(o) and (p) of  Regulation  S, the terms
"U.S. Person" and "United States" are defined as follows:

                  (o)      U.S. Person.  (1) "U.S. Person" means:

                  (i)      Any natural person resident in the United States;

                  (ii) Any partnership or corporation  organized or incorporated
under the laws of the United States;

                  (iii) Any estate of which any executor or  administrator  is a
U.S. person;

                  (iv)     Any trust of which any trustee is a U.S. person;

                  (v) Any  agency or branch of a foreign  entity  located in the
United States;

                  (vi) Any  non-discretionary  account or similar account (other
than an  estate  or  trust  (held  by a dealer  or  other  fiduciary  organized,
incorporated or (if an individual) resident in the United States; and

                  (vii) Any  partnership  or  corporation  if: (A)  organized or
incorporated  under the laws of any  foreign  jurisdiction;  and (B) formed by a
U.S.  person  principally  for  the  purpose  of  investing  in  securities  not
registered  under  the  Securities  Act  of  1933,  unless  it is  organized  or
incorporated and owned, by accredited  investors (as defined in Rule 501(a)) who
are not natural persons, estates or trusts.

                  (1)  Notwithstanding   paragraph  (o)(1)  of  this  rule,  any
discretionary  account or similar  account  (other than an estate or trust) held
for  the  benefit  or  account  of a  non-U.S.  person  by  a  dealer  or  other
professional fiduciary organized,  incorporated,  or (if an individual) resident
in the United States shall not be deemed a "U.S. person."

                  (2) Notwithstanding  paragraph (o)(1), any estate of which any
professional  fiduciary  acting as executor or  administrator  is a U.S.  person
shall not be deemed a U.S. person if:

                           (i) An executor or administrator of the estate who is
not a U.S. person has sole or shared  investment  discretion with respect to the
corpus of the estate; and




                                      -25-


                           (ii)     The estate is governed by foreign law.

                  (3)  Notwithstanding  paragraph (o)(1), any trust of which any
professional  fiduciary acting as trustee is a U.S. person shall not be deemed a
U.S. person if a trustee who is not a U.S. person has sole or shared  investment
discretion  with respect to the trust assets,  and no  beneficiary  of the trust
(and no settlor if the trust is revocable) is a U.S. person.

                  (4) Notwithstanding paragraph (o)(1), an employee benefit plan
established and  administered in accordance with the law of a country other than
the United States and  customary  practices  and  documentation  of such country
shall not be deemed a U.S. person.

                  (5) Notwithstanding  paragraph (o)(1), any agency or branch of
a U.S.  person  located  outside the United  States  shall not be deemed a "U.S.
person" if:

                           (i) The agency or branch  operates for valid business
reasons; and

                           (ii) The agency or branch is engaged in the  business
of  insurance  or banking  and is subject to  substantive  insurance  or banking
regulation, respectively, in the jurisdiction where located.

                  (6) The International  Monetary Fund, the  International  Bank
for  Reconstruction and Development,  the  Inter-American  Development Bank, the
Asian  Development Bank, the African  Development Bank, the United Nations,  and
their agencies,  affiliates and pension plans,  any other similar  international
organizations,  their agencies, affiliates and pension plans shall not be deemed
"U.S. persons."

         (p) United States.  "United States" means the United States of America,
its  territories  and  possessions,  any  State of the  United  States,  and the
District of Columbia.




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