APAC TELESERVICES INC
8-K, 1998-06-04
BUSINESS SERVICES, NEC
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C.  20549


                                    FORM 8-K

                                 CURRENT REPORT

                     Pursuant to Section 13 or 15 (d) of the
                         Securities Exchange Act of 1934



Date of Report (Date of earliest event reported)            May 20, 1998

 
                          APAC TELESERVICES, INC.
               (Exact name of registrant as specified in charter)


     Illinois                     0-26786                  36-2777140
(State or other jurisdiction    (Commission             (IRS Employer
of incorporation)               file number)         Identification No.)


One Parkway North Center,  Suite 510, Deerfield, IL         60015
(Address of principal executive offices)                  (zip code)




Registrant's telephone number, including area code     847/374-4980




                                N/A
          (Former name or former address, if changed since last report)

Item 2.        ACQUISITION OR DISPOSITION OF ASSETS

Registrant acquired  all of the common  stock of ITI Holdings,  Inc., a Delaware
corporation, with its principal place of business in Omaha, Nebraska ( ITI ), on
May 20,  1998.   The  acquisition was  effected by  a  merger of  ITI  Marketing
Acquisition  Corp., a Delaware corporation, that is a wholly-owned subsidiary of
Registrant, into  ITI with ITI being the surviving corporation.  ITI's principal
assets are its  24 customer  contact centers with  their telephone and  computer
equipment.    ITI  was owned  by  53  stockholders,  principally Golder,  Thoma,
Cressey, Rauner Fund IV, L. P. and present and former employees.

In consideration for the common stock of ITI, Registrant paid the ITI
stockholders $79.7 million in cash.  In connection with the acquisition,
Registrant assumed $79.4 million of indebtedness that was refinanced at the
closing.  If the United States Postal Service awards Registrant and/or ITI
contracts to provide in-bound customer service prior to April 30, 1999,
Registrant may be obligated to pay up to an additional $12,450,000 to the
selling stockholders of ITI.  The price for the ITI common stock  was determined
by an arms-length negotiation between Registrant and the principal stockholders
of ITI.  Registrant intends to continue to operate the business conducted by
ITI.

ITI, like APAC, provides telephone-based sales, marketing and customer
management services on an outsourced basis to corporate clients that have high
volumes of incoming and/or outgoing calls.  ITI employs approximately 10,000 
people in its headquarters in Omaha, Nebraska, and its 24 customer contact
centers in seven states.

APAC financed the acquisition of ITI by using a term loan procured from  a group
of lenders led by Harris Trust and Savings Bank and Bank of Montreal.   The term
loan is a portion of a credit agreement with the lenders entered into on May 20,
1998, that also includes a revolving credit facility.

Item 7.        FINANCIAL STATEMENTS AND EXHIBITS

(a)  Financial statements of business acquired.

     Financial  statements of ITI required to be  filed with this report on Form
     8-K will be filed by way of an amendment to this Form 8-K within sixty (60)
     days of the due date of this Report, i. e., by August 3, 1998.

(b)  Pro Forma financial information

     Pro  forma financial information  required to be filed  with this report on
     Form  8-K, if any, will  be filed by  way of an amendment  to this Form 8-K
     within sixty (60) days  of the due date of this Report, i. e., by August 3,
     1998.


(c)  Exhibits

     (2)  Merger Agreement  dated April  30, 1998, with  description of  omitted
          schedules.

     (10) Credit Agreement dated May 20, 1998.



                                   Signatures


 Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this Report to be signed on its behalf by the
undersigned hereunto duly authorized.



Date:     June 4, 1998                  APAC TELESERVICES, INC.


                              By:  /s/ John I. Abernethy

                                   John I. Abernethy
                                   Chief Financial Officer



                                  EXHIBIT INDEX


EXHIBIT NUMBER                                                       PAGE NUMBER

(2)            Merger Agreement dated April 30, 1998, with 
               description of omitted schedules.

(10)           Credit Agreement dated May 20, 1998.














                                MERGER AGREEMENT

                                  By and Among

                               ITI HOLDINGS, INC.

                          THE PRINCIPAL STOCKHOLDERS OF
                               ITI HOLDINGS, INC.

                                       and

                             APAC TELESERVICES, INC.

                                       and

                         ITI MARKETING ACQUISITION CORP.

                                   dated as of

                                 April 30, 1998









                                MERGER AGREEMENT


     Merger Agreement (the "Agreement") entered into as of April 30, 1998, by
and among ITI Holdings, Inc., a Delaware corporation (the "Company"), each of
the individuals and entities set forth under the heading "Principal
Stockholders" on the signature pages hereto (each, a "Principal Stockholder" and
collectively, the "Principal Stockholders"), APAC TeleServices, Inc., an
Illinois corporation ("APAC"), and ITI Marketing Acquisition Corp., a Delaware
corporation and a wholly-owned subsidiary of APAC ("Newco").  The Company, the
Principal Stockholders, APAC and Newco are referred to collectively herein as
the "Parties."

     The Principal Stockholders own approximately 96% of the Class A Shares and
94% of the Class B Shares of the Company outstanding on the date hereof and,
simultaneously with the execution of this Agreement, those Principal
Stockholders identified on Exhibit A attached hereto have executed an amendment
to his or her employment agreement and a non-competition agreement.

     This Agreement contemplates a transaction in which, through a merger of
Newco into the Company, APAC will acquire all of the outstanding capital stock
of the Company and the Stockholders will receive cash for all of such capital
stock. 

     Now, therefore, in consideration of the premises and the actual promises
herein made, and in consideration of the representations, warranties, and
covenants herein contained, the Parties agree as follows.

     Section 1.     Definitions.

     "Adverse Consequences" means all actions, suits, proceedings, hearings,
investigations, complaints, claims, demands, injunctions, judgments, orders,
decrees, rulings, damages, dues, penalties, fines, costs, amounts paid in
settlement, Liabilities, obligations, Taxes, liens, losses, expenses, and fees,
including court costs and reasonable attorneys' fees and expenses.

     "Affiliate" has the meaning set forth in Rule 12b-2 of the regulations
promulgated under the Securities Exchange Act.

     "Affiliate Officer" has the meaning set forth in Section2(h)(ii).

     "Affiliated Group" means any affiliated group within the meaning of Code
Sec. 1504.

     "Aggregate Closing Merger Consideration" has the meaning set forth in
Section2(d)(v).

     "Aggregate Post-Closing Merger Consideration" has the meaning set forth in
Section2(e).

     "Agreement" has the meaning set forth in the preface above.

     "APAC" has the meaning set forth in the preface above.

     "Business" means the business of the Company and the Subsidiaries as
presently conducted and taken as a whole.

     "Certificate of Merger" has the meaning set forth in Section2(c).

     "Claim" has the meaning set forth in Section2(h).

     "Class A Shares" means the shares of Class A Common Stock, $.01 par value
per share, of the Company.

     "Class B Shares" means the shares of Class B Common Stock, $.01 par value
per share, of the Company.

     "Closing" has the meaning set forth in Section2(b).

     "Closing Date" has the meaning set forth in Section2(b).

     "Code" means the Internal Revenue Code of 1986, as amended.

     "Company" has the meaning set forth in the preface above.

     "Company Indemnified Parties" has the meaning set forth in Section2(h).

     "Controlled Group of Corporations" means a controlled group of corporations
under Code Sec. 414(b) and trades or businesses under common control under Code
Sec. 414(c).

     "Deferred Intercompany Transaction" has the meaning set forth in Treas.
Reg. Section1.1502-13.

     "Disclosure Schedule" has the meaning set forth in Section3.

     "Effective Time" has the meaning set forth in Section2(d)(i).

     "Employee Benefit Plan" means any (a) nonqualified deferred compensation or
retirement plan or arrangement which is an Employee Pension Benefit Plan, (b)
qualified defined contribution retirement plan or arrangement which is an
Employee Pension Benefit Plan, (c) qualified defined benefit retirement plan or
arrangement which is an Employee Pension Benefit Plan (including any
Multiemployer Plan), (d) Employee Welfare Benefit Plan, or (e) any bonus,
incentive, severance, stock option, stock purchase, short-term disability plan
or other material fringe benefit plan, program or arrangement, including
policies concerning holidays, vacations and salary continuation during short
absences for illness or otherwise.

     "Employee Pension Benefit Plan" has the meaning set forth in ERISA Sec.
3(2).

     "Employee Welfare Benefit Plan" has the meaning set forth in ERISA Sec.
3(1).

     "Environmental, Health, and Safety Requirements" means the Comprehensive
Environmental Response, Compensation and Liability Act of 1980, the Resource
Conservation and Recovery Act of 1976, the Clean Air Act, the Federal Water
Pollution Control Act, the Safe Drinking Water Act, the Toxic Substance Control
Act, the Emergency Planning and Community Right-to-Know Act of 1986, the
Hazardous Material Transportation Act, and the Occupational Safety and Health
Act of 1970, each as amended and in effect as of the date hereof, together with
all other laws (including rules, regulations, codes, injunctions, judgments,
orders, decrees, and rulings) of federal, state and local governments (and all
agencies thereof) concerning pollution or protection of the environment, public
health and safety, or employee health and safety, including laws relating to
emissions, discharges, releases, or threatened releases of pollutants,
contaminants, or chemical, industrial, hazardous, or toxic materials (including
petroleum products and asbestos) or wastes into ambient air, surface water,
ground water, or lands or otherwise relating to the manufacture, processing,
distribution, use, treatment, storage, disposal, transport, or handling of
pollutants, contaminants, or chemical, industrial, hazardous, or toxic materials
or wastes, in each case as in effect on the date hereof.

     "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended.

     "Financial Statements" has the meaning set forth in Section3(h).

     "GAAP" means United States generally accepted accounting principles as in
effect from time to time.

     "Hart-Scott-Rodino Act" means the Hart-Scott-Rodino Antitrust Improvements
Act of 1976, as amended.

     "Insurance Licenses" has the meaning set forth in Section3(k).

     "Intellectual Property" means (a) all trade secrets and confidential
business information (including customer and supplier lists), (b) all
trademarks, service marks, trade dress, logos, trade names, and corporate names
and goodwill associated therewith, (c) all inventions (whether patentable or
unpatentable and whether or not reduced to practice), all improvements thereto,
and all patents, patent applications, and patent disclosures, (d) all
copyrightable works and all copyrights, (e) all mask works, (f) all computer
software (including data and related documentation), and (g) all other
proprietary rights, in each case, used in the Business.

     "Knowledge" as it applies to the Company, means the actual knowledge of
James M. Bata, John T. Calk, Tami L. Gabrielson, Bradley T. Harslem, Daniel S.
Hicks, Raymond R. Hipp, James K. Lines, Kayle D. Neeley, Christopher C. Rehberg
and L. Clark Sisson.

     "Liability" means any liability (whether known or unknown, whether asserted
or unasserted, whether absolute or contingent, whether accrued or unaccrued,
whether liquidated or unliquidated, and whether due or to become due), including
any liability for Taxes.

     "Material Adverse Effect" means an adverse effect upon the business or the
financial condition, operations and results of operations of the Company and its
Subsidiaries taken as a whole which results in at least $250,000 of Adverse
Consequences.

     "Merger" has the meaning set forth in Section 2(a).

     "Merger Consideration" has the meaning set forth in Section 2(d)(v).

     "Most Recent Balance Sheet" means the balance sheet contained within the
Most Recent Financial Statements.

     "Most Recent Financial Statements" has the meaning set forth in
Section 3(h).

     "Most Recent Fiscal Month End" has the meaning set forth in Section 3(h).

     "Most Recent Fiscal Year End" has the meaning set forth in Section 3(h).

     "Multiemployer Plan" has the meaning set forth in ERISA Sec. 3(37).

     "Newco" has the meaning set forth in the preface above.

     "Operating Subsidiary" means ITI Marketing Services, Inc.

     "Options or Warrants" means all options, warrants and other securities
exercisable or convertible into or exchangeable for Shares, together with all
other purchase rights, subscription rights, conversion rights, exchange rights
or other contracts or commitments that could require the Company to issue, sell
or otherwise cause to become outstanding any of its capital stock.

     "Outstanding Indebtedness" means all indebtedness for borrowed money other
than the Payoff Indebtedness and excludes all capitalized leases.

     "Party" has the meaning set forth in the preface above.

     "Payoff  Indebtedness" means all indebtedness for borrowed money identified
on Exhibit B which will be paid-off at the Closing

     "PBGC" means the Pension Benefit Guaranty Corporation.

     "Person" means an individual, a partnership, a corporation, an association,
a joint stock company, a limited liability company or partnership, a trust, a
joint venture, an unincorporated organization, or a governmental entity (or any
department, agency, or political subdivision thereof).

     "Principal Stockholders" has the meaning set forth in the preface above.

     "Prohibited Transaction" has the meaning set forth in ERISA Sec. 406 and
Code Sec. 4975.

     "Reportable Event" has the meaning set forth in ERISA Sec. 4043.

     "Representative" has the meaning set forth in Section 2(g).

     "Securities Act" means the Securities Act of 1933, as amended.

     "Securities Exchange Act" means the Securities Exchange Act of 1934, as
amended.

     "Security Interest" means any lien, encumbrance, mortgage, pledge, or other
security interest, other than (a) mechanics, materialmen's and similar liens,
(b) liens for Taxes not yet due and payable or that the taxpayer is contesting
in good faith through appropriate proceedings, (c) purchase money liens securing
rental payments under capital lease arrangements and (d) other liens arising in
the ordinary course of business and not incurred in connection with the
borrowing of money.

     "Shares" means the Class A Shares and Class B Shares.

     "Stockholders" means all of the holders of the Shares, Options and
Warrants.

     "Stockholder Notes" means all indebtedness, including accrued interest, of
any Stockholder to the Company incurred in connection with such Stockholder's
acquisition of Class A Shares or Class B Shares.

     "Subsidiary" means any corporation with respect to which a specified Person
(or a Subsidiary thereof) owns a majority of the common stock or has the power
to vote or direct the voting of sufficient securities to elect a majority of the
directors.

     "Surviving Corporation" has the meaning set forth in Section 2(a).

     "Tax" means any federal, state, local, or foreign income, gross receipts,
license, payroll, employment, excise, severance, stamp, occupation, premium,
windfall profits, environmental (including taxes under Code Sec. 59A), customs
duties, capital stock, franchise, profits, withholding, social security (or
similar), unemployment, disability, real property, personal property, sales,
use, transfer, registration, value added, alternative or add-on minimum,
estimated, or other tax of any kind whatsoever, including interest, penalty, or
additions thereto, whether disputed or not, and whether or not accrued on the
Financial Statements.

     "Tax Return" means any return, declaration, report, claim for refund, or
information return or statement relating to Taxes, including any schedule or
attachment thereto, and including any amendment thereof.

     "USPS" has the meaning set forth in Section 2(e). 

     Section 2.     Basic Transaction.

          (a)  The Merger.  On and subject to the terms and conditions of this
Agreement, Newco will merge with and into the Company (the "Merger") at the
Effective Time.  The Company shall be the corporation surviving the Merger (the
"Surviving Corporation"). 

          (b)  The Closing.  The closing of the transactions contemplated by
this Agreement (the "Closing") shall take place at the offices of McDermott,
Will & Emery, 227 West Monroe Street, Suite 5500, Chicago, Illinois  60606,
commencing at 9:00 a.m. local time on the second business day following the
satisfaction or waiver of all conditions to the obligations of the Parties to
consummate the transactions contemplated hereby set forth in Section6 below
(other than conditions with respect to actions the respective Parties will take
at the Closing itself) or such other date as the Parties may mutually determine
(the "Closing Date").

          (c)  Actions at the Closing.  At the Closing, subject to and on the
terms and conditions set forth in this Agreement, 

               (i)  the Company and Newco will file with the Secretary of State
     of the State of Delaware a Certificate of Merger in the form acceptable to
     the Parties (the "Certificate of Merger"); 

               (ii) Newco will deliver to the Representative, on behalf of the
     Stockholders, the Aggregate Closing Merger Consideration in the manner
     provided in Section 2(f) below;

               (iii)     APAC and Newco will deliver to the Representative (A)
     certified copies of resolutions duly adopted by the boards of directors of
     each of APAC and Newco authorizing the execution, delivery and performance
     of this Agreement, (B) certified copies of each of APAC's and Newco's
     articles or certificate of incorporation and bylaws, (C) a short-form
     certificate of good standing of each of APAC and Newco, certified by the
     Secretary of State of Illinois or Delaware, respectively, as of a date not
     more than three business days prior to the Closing Date, and  (D) all other
     certificates, instruments, and documents referred to in Section6(b) below;

               (iv) The Company shall deliver or cause to be delivered to APAC
     and Newco (A) certified copies of  resolutions duly adopted by the board of
     directors and Stockholders of the Company authorizing the execution,
     delivery and performance of this Agreement, (B) certified copies of the
     certificate of incorporation and by-laws of the Company and each
     Subsidiary, (C) a short-form certificate of good standing of the Company
     and each Subsidiary, in each case certified by the Secretary of State of
     the State of such entity's incorporation as of a date not more than three
     business days prior to the Closing Date, (D) certificates representing the
     number of Shares, Options or Warrants set forth opposite each Principal
     Stockholder's name on Section3(b) of the Disclosure Schedule together with
     appropriate stock powers executed in blank, and (E) all other certificates,
     instruments, and documents referred to in Section6(a) below.

          (d)  Effect of Merger.

               (i)  General.  The Merger shall become effective at the time (the
     "Effective Time") the Company and Newco file the Certificate of Merger with
     the Secretary of State of the State of Delaware.  The Merger shall have the
     effect set forth in the Delaware General Corporation Law.  The Surviving
     Corporation may, at any time after the Effective Time, take any action
     (including executing and delivering any document) in the name and on behalf
     of either the Company or Newco in order to carry out and effectuate the
     transactions contemplated by this Agreement.

               (ii) Certificate of Incorporation. Subject to Section 2(h)(ii)
     hereof, the Certificate of Incorporation of the Surviving Corporation shall
     be amended and restated at and as of the Effective Time to read as did the
     Certificate of Incorporation of Newco immediately prior to the Effective
     Time (except that the name of the Surviving Corporation will remain
     unchanged).

               (iii)     Bylaws.  Subject to Section 2(h)(ii) hereof, the Bylaws
     of the Surviving Corporation shall be amended and restated at and as of the
     Effective Time to read as did the Bylaws of Newco immediately prior to the
     Effective Time (except that the name of the Surviving Corporation will
     remain unchanged).

               (iv) Directors and Officers.  The directors and officers of Newco
     shall become the directors and officers of the Surviving Corporation at and
     as of the Effective Time (retaining their respective positions and terms of
     office) until their respective successors are duly elected and qualified.

               (v)  Conversion of Shares.  

               (A)  At and as of the Effective Time, each Class A Share and
     Class B Share issued and outstanding immediately prior to the Effective
     Time shall be converted into the right to receive an amount in cash (the
     "Merger Consideration") equal to the sum of (A) such portion of the
     Aggregate Closing Merger Consideration as is allocated to such Share in
     accordance with Exhibit C attached hereto, plus (B) such portion of the
     Aggregate Post-Closing Merger Consideration (as determined in accordance
     with Section 2(e)) as is allocated to such Share in accordance with 
     Exhibit C.  For purposes of this Agreement, the "Aggregate Closing Merger
     Consideration" shall mean an amount equal to the sum of (i) $81,232,246,
     plus (ii) the Stockholder Notes, less (iii) any prepayment penalties,
     breakage fees and lender's legal fees paid at or prior to the Closing with
     respect to the Payoff  Indebtedness, less (iv) the amount of all special
     bonuses paid to the Company's employees from the date hereof until or at
     the Closing, as reflected on a schedule delivered to APAC upon the signing
     of this Agreement, which bonuses will not exceed $1,250,000 in the
     aggregate, less (v) all legal fees and expenses of Kirkland and Ellis
     incurred and/or paid by the Company in connection with the transactions
     contemplated hereby.

                    (B)  As reflected on Exhibit C the Merger Consideration
          payable to any individual Stockholder at the Closing shall be reduced
          by the principal of and accrued and unpaid interest on such
          Stockholder's Stockholder Note, if any.

               (C)  No Shares shall be deemed to be outstanding or to have any
     rights other than those set forth above in this Section 2(d)(v) after the
     Effective Time.  

               (D)  All Shares that immediately prior to the Effective Time are
     owned by the Company or its Subsidiaries shall automatically be canceled
     and retired without payment of any consideration therefor and shall cease
     to exist. 

               (vi) Conversion of Capital Stock of Newco.  At and as of the
     Effective Time, each outstanding share of the capital stock of Newco shall
     be converted into one share of common stock of the Surviving Corporation.

          (e)  Determination of Post-Closing Consideration.  Prior to the date
hereof, each of the Operating Subsidiary and APAC has submitted a bid to the
United States Postal Service (the "USPS") to provide in-bound customer service
operations to the USPS at call centers dedicated to such operations.  In the
event that, in connection with such bids currently identified by Solicitation
No. 102590-98-A-0059 and Request No. 98-3267, prior to the first anniversary of
the date hereof, (i) the USPS awards APAC and/or the Operating Subsidiary two or
more call centers, collectively or individually, or (ii) the USPS awards the
Operating Subsidiary at least one call center and awards no call centers to
APAC, then APAC shall be obligated to pay to the Representative, on behalf of
the Stockholders, additional Merger Consideration in an aggregate amount (the
"Aggregate Post-Closing Merger Consideration") equal to the sum of  (A)
$6,225,000, which shall be paid upon the First Taking of Calls (as defined
below), plus (B) in the event that the USPS renews its contract as to the call
center(s) initially awarded for a first renewal period, $3,112,500 (the "First
Renewal Payment"), which shall be paid within 15 days after the beginning of the
first renewal period, plus (C) in the event that the USPS renews its contract as
to the call center(s) initially awarded for a second renewal period, $3,112,500
(the "Second Renewal Payment"), which shall be paid within 15 days after the
beginning of the second renewal period. For purposes of this Agreement, the
"First Taking of Calls" shall mean (i) in the event that (A) APAC is awarded two
or more call centers and the Operating Subsidiary is awarded no call centers or
(B) APAC and/or the Operating Subsidiary, collectively or individually, are
awarded two or more call centers and the entity to which such call centers are
awarded is not determinable, the first taking of calls at the second call center
awarded, (ii) in the event that the Operating Subsidiary is awarded at least one
call center and APAC is awarded fewer than two call centers, the first taking of
calls at any call center awarded to the Operating Subsidiary, or (iii) in the
event that the Operating Subsidiary is awarded at least one call center and APAC
is awarded two or more call centers, the earlier of (A) the first taking of
calls at any call center awarded to the Operating Subsidiary or (B) the first
taking of calls at the second call center awarded to APAC.  Notwithstanding the
above, in the event that (i) the USPS does not renew its contract as to the call
center(s) initially awarded but APAC and/or the Operating Subsidiary continues
to operate under such contract as to such call center(s) for  a period of one
year following the end of the initial term thereof, then APAC shall pay the
First Renewal Payment at the end of such one-year period and/or (ii) the USPS
does not renew its contract as to the call center(s) initially awarded or renews
such contract for one renewal period but not for a second renewal period but
APAC and/or the Operating Subsidiary continues to operate under such contract as
to such call center(s) for a period of two years following the end of the
initial term thereof or for a period of one year following the end of the first
renewal term thereof, then APAC shall pay the Second Renewal Payment at the end
of such two-year period.

          (f)  Payment of Merger Consideration.  At the Effective Time, APAC
shall deliver to the Representative, on behalf of the Stockholders, by wire
transfer of immediately available funds, an amount equal to the Aggregate
Closing Merger Consideration, less the principal amount of and any accrued
interest on the Stockholder Notes and the Representative shall deliver a letter
of transmittal (with instructions for its use) to each record holder of
outstanding Shares (other than the Principal Stockholders who shall have
delivered to APAC and Newco at the Closing, pursuant to Section2(c)(iv), all
certificates representing the Shares owned thereby) for each such Stockholder to
use in surrendering the certificates which represented his or its Shares against
payment of the Merger Consideration.  Upon receipt from a Stockholder of
properly endorsed certificates representing his or its Shares, together with
appropriate stock powers executed in blank, the Representative shall distribute
the applicable portion of the Aggregate Closing Merger Consideration to such
Stockholder in accordance with Exhibit C.  At the times specified in
Section2(e), APAC shall deliver to the Representative, on behalf of the
Stockholders, by wire transfer of immediately available funds, the Aggregate
Post-Closing Merger Consideration and the Representative shall distribute the
applicable portion of the Aggregate Post-Closing Merger Consideration to the
Stockholders in accordance with Exhibit C. The Representative shall make all
distributions to Stockholders required by this Section2(f) as soon as
practicable.  Notwithstanding anything to the contrary contained herein, the
Representative hereby agrees that it shall not release any funds with respect to
the Merger Consideration to a given Stockholder until the Representative has
received from such Stockholder a duly endorsed certificate representing the
Shares owned by such Stockholder, together with an appropriate stock power
executed in blank.  In no event shall any Stockholder be entitled to receive
interest on any of the funds to be received in the Merger. APAC may cause the
Representative to pay over to the Surviving Corporation any portion of the
Merger Consideration (and any earnings thereon) remaining 180 days after the
later of the Effective Date or the final payment to the Representative of  any
Post-Closing Merger Consideration in accordance with Section2(e), and thereafter
all former Stockholders shall be entitled to look to the Surviving Corporation
(subject to abandoned property, escheat, and other similar laws) as general
creditors thereof with respect to the cash payable upon surrender of their
certificates.  After the close of business on the Closing Date, transfers of
Shares outstanding prior to the Effective Time shall not be made on the stock
transfer books of the Surviving Corporation.

          (g)  Appointment of Representative.  Each Principal Stockholder (other
than Steven A. Idelman and Sheri B. Idelman) hereby appoints Golder, Thoma,
Cressey, Rauner Fund IV, L.P. (the "Representative") the attorney-in-fact of
such Principal Stockholder, with full power and authority, including power of
substitution, acting in the name of and for and on behalf of such Principal
Stockholder to amend or waive any provision of this Agreement, to terminate this
Agreement pursuant to the provisions of Section7, in its sole discretion, and to
do all other things and to take all other actions under or related to this
Agreement which, in its discretion, it may consider necessary or proper to
effectuate the transactions contemplated hereunder and to resolve any dispute
with APAC over any aspect of this Agreement and on behalf of such Stockholder,
to enter into any agreement to effectuate any of the foregoing which shall have
the effect of binding such Stockholder as if such Stockholder had personally
entered into such agreement; provided, however, that all actions taken or
decisions made by the Representative on behalf of the Stockholders shall be
taken or made in a manner which is ratably and equitably amongst all
Stockholders.  This appointment and power of attorney shall be deemed as coupled
with an interest and all authority conferred hereby shall be irrevocable and
shall not be subject to termination by operation of law, whether by the death,
incapacity, liquidation, or dissolution of any Stockholder or the occurrence of
any other event or events, and the Representative may not terminate this power
of attorney with respect to any Stockholder or such Stockholder's successors or
assigns without the consent of APAC.  Each Principal Stockholder (other than
Steven A. Idelman and Sheri B. Idelman) agrees to hold the Representative
harmless from any and all loss, damage, or liability and expenses (including
legal fees) which such Stockholder may sustain as a result of any action taken
in good faith by the Representative.  In the event this Agreement is terminated
pursuant to Section7 prior to Closing, the appointment contemplated by this
Section2(g) shall immediately terminate and the Representative shall promptly
return such certificates and related stock powers to the Stockholders.

          (h)  Stockholder Consent and Release; Indemnification.

               (i)  In accordance with Section 251 of the Delaware General
     Corporation Law each Principal Stockholder hereby consents to the Merger
     and approves the execution and delivery of this Agreement and the
     transactions contemplated hereby.  Effective as of the Closing, each
     Principal Stockholder hereby releases the Company from any and all claims
     (other than employee compensation, claims under employment compensation
     agreements and related benefits accrued through the Closing Date) of such
     Principal Stockholder whether arising before or after the Closing against
     the Company or Liabilities or obligations of the Company to the Principal
     Stockholder as a result of the Principal Stockholder having served as a
     stockholder, director, officer, employee, or agent of the Company prior to
     the Closing.
      
               (ii) Notwithstanding anything to the contrary in this Agreement: 
     (A) the Certificate of Incorporation and Bylaws of the Surviving
     Corporation shall contain the provisions with respect to indemnification
     and limitation of liability set forth in the Certificate of Incorporation
     and Bylaws of the Company on the date of this Agreement, which provisions
     shall not be amended, repealed or otherwise modified for a period of six
     years after the Closing in any manner that would adversely affect the
     rights thereunder of persons who were directors, or either (i) persons who
     were employees, officers or directors of the Representative or any of its
     Affiliates and were officers of the Company or (ii) Steven A. Idelman and
     Sheri B. Idelman (collectively, the "Affiliate Officers"), and who at any
     time prior to the Closing were prospective indemnitees under the
     Certificate of Incorporation or Bylaws of the Company in respect of actions
     or omissions occurring at or prior to the Closing (including the
     transactions contemplated by this Agreement), unless such modification is
     required by law; and (B) from and after the Closing, the Surviving
     Corporation shall indemnify, defend and hold harmless the present and
     former directors and Affiliate Officers of the Company (collectively, the
     "Company Indemnified Parties") against all Adverse Consequences arising in
     settlement of, or otherwise in connection with, any claim, action, suit,
     proceeding or investigation (a "Claim"), based in whole or in part on the
     fact that such Person is or was such a director or Affiliate Officer and
     arising out of actions or omissions occurring at or prior to the Closing
     (including the transactions contemplated by this Agreement), in each case
     to the fullest extent permitted under Delaware law (and shall pay expenses
     in advance of the final disposition of any such action or proceeding to
     each Company Indemnified Party to the fullest extent permitted under
     Delaware law) (it being understood that APAC guarantees the Surviving
     Corporation's obligations under this Section 2(h)(ii)).  This
     Section 2(h)(ii) is intended to be for the benefit of, and shall be
     enforceable by, Company Indemnified Parties, their heirs and personal
     representatives and shall be binding on the Surviving Corporation and its
     respective successors and assigns.

     Section 3.     Representations and Warranties Concerning the Company.  Each
of the Principal Stockholders, other than Steven A. Idelman and Sheri B.
Idelman, represents and warrants (on a several and not a joint basis) to APAC
and Newco that the statements contained in this Section3 are correct and
complete as of the date of this Agreement and will be correct and complete as of
the Closing Date (as though made then and as though the Closing Date were
substituted for the date of this Agreement throughout this Section3, except for
representations and warranties that speak as of a specific date or time, which
need only be true and correct as of such date) except as set forth in the
Disclosure Schedule accompanying this Agreement (the "Disclosure Schedule"). 
Each of Steven A. Idelman and Sheri B. Idelman severally warrants (but does not
represent) to APAC and Newco that the statements contained in this Section3 are
correct and complete as of the date of this Agreement and will be correct and
complete as of the Closing Date (as though made then and as though the Closing
Date were substituted for the date of this Agreement throughout this Section3,
except for warranties that speak as of a specific date or time, which need only
be true and correct as of such date) except as set forth in the Disclosure
Schedule. The Disclosure Schedule will be arranged in paragraphs corresponding
to the lettered and numbered paragraphs contained in this Section3.

          (a)  Organization, Qualification, and Corporate Power.  Each of the
Company and its Subsidiaries is a corporation duly organized, validly existing,
and in good standing under the laws of the jurisdiction of its incorporation and
in the respective jurisdictions set forth under each entity's name on
Section 3(a) of the Disclosure Schedule.  Each of the Company and its
Subsidiaries has requisite power and authority and, except as set forth on
Section 3(a) of the Disclosure Schedule, all licenses, permits, and
authorizations necessary to carry on the businesses in which it is presently
engaged and to own and use the properties presently owned and used by it, other
than those licenses, permits and authorizations the lack of which, individually
or in the aggregate, would not have a Material Adverse Effect.  Section 3(a) of
the Disclosure Schedule lists the directors and officers of each of the Company
and its Subsidiaries.  The Company has made available to APAC correct and
complete copies of the charter and bylaws of each of the Company and its
Subsidiaries (as amended to date).  Except as set forth on Section 3(a) of the
Disclosure Schedule, the minute books (containing the records of meetings of the
stockholders, the board of directors, and any committees of the board of
directors), the stock certificate books, and the stock record books of each of
the Company and its Subsidiaries are correct and complete in all material
respects.  None of the Company and its Subsidiaries is in default under or in
violation of any provision of its charter or, in any material respects, its
bylaws.  

          (b)  Capitalization. Except for Class A Shares or Class B Shares
issuable upon exercise of outstanding Options or Warrants disclosed on
Section 3(b) of the Disclosure Schedule, Section 3(b) of the Disclosure 
Schedule sets forth for the Company the amount of its authorized capital stock,
the amount of its issued and outstanding capital stock and the record owners of
its outstanding capital stock.  Except as set forth on Section3(b) of the 
Disclosure Schedule, all of the issued and outstanding shares of capital stock
of the Company have been duly authorized, are validly issued, fully paid, and
nonassessable and are held of record by the Stockholders as set forth in
Section 3(b) of the Disclosure Schedule.  Except as set forth in Section 3(b) 
of the Disclosure Schedule, there are no outstanding or authorized Options or
Warrants.  There are no outstanding or authorized stock appreciation, phantom
stock, profit participation, or similar rights with respect to the Company. 
Except as set forth in Section 3(b) of the Disclosure Schedule, there are no
voting trusts, proxies, or other agreements or understandings with respect to
the voting of the capital stock of the Company to which the Company is a party
or, to the Company's Knowledge, to which any Stockholder, but not the Company,
is a party.

          (c)  Authorization.  The Company has requisite power and authority
(including requisite corporate power and authority) to execute and deliver this
Agreement and to perform its obligations hereunder.  The execution, delivery and
performance of this Agreement by the Company have been duly authorized and
approved by its Board of Directors and no other corporate proceedings on the
part of the Company are necessary to authorize this Agreement and the
transactions contemplated hereby. This Agreement constitutes the valid and
legally binding obligation of the Company, enforceable in accordance with its
terms and conditions, except as limited by bankruptcy, insolvency,
reorganization, moratorium or similar laws now or hereafter in effect affecting
creditors' rights generally.

          (d)  Noncontravention.  Except as set forth in Section 3(d) of the
Disclosure Schedule, neither the execution and the delivery of this Agreement,
nor the consummation of the transactions contemplated hereby will (i) violate
any constitution, statute, regulation, rule, injunction, judgment, order,
decree, ruling, or other restriction of any government, governmental agency, or
court to which any of the Company and its Subsidiaries is subject, or any
provision of the charter or bylaws of any of the Company and its Subsidiaries,
(ii) conflict with, result in a breach of, constitute a default under, result in
the acceleration of, create in any party the right to accelerate, terminate,
modify, or cancel, or require any notice under any agreement, contract, lease,
license, instrument, or other arrangement set forth on Section 3(m)(ii) or
Section 3(p) of the Disclosure Schedule (or result in the imposition of any
Security Interest upon any of the Company's or a Subsidiary's assets), or (iii)
require the Company and its Subsidiaries to give any notice to, make any filing
with, or obtain any authorization, consent, or approval of any government or
government or governmental agency in order for the Parties to consummate the
transactions contemplated by this Agreement, other than any such violations,
conflicts, breaches, defaults, accelerations, terminations, modifications,
cancellations or notices of or with respect to any of the foregoing that,
individually or in the aggregate, would not have a Material Adverse Effect, and
other than any such notices, filings, consents, authorizations or approvals
required under the Hart-Scott-Rodino Act or that may be required solely by
reason of APAC's regulatory status and participation in the transactions
contemplated hereby (other than breaches or defaults that may result solely from
a change of control of the Company).

          (e)  Broker's Fees.  Except as set forth in Section 3(e) of the
Disclosure Schedule, none of the Company and its Subsidiaries has any Liability
or obligation to pay any fees, expenses, or commissions to any professional
representative, attorney, consultant, broker, finder, or agent with respect to
the transactions contemplated by this Agreement.

          (f)  Title to Assets.  Except as set forth on Section 3(f) of the
Disclosure Schedule or as would not, individually or in the aggregate, have a
Material Adverse Effect, the Company and its Subsidiaries have good and
marketable title to, or a valid leasehold interest in, the tangible assets used
by them, located on their premises, or shown on the Most Recent Balance Sheet or
acquired after the date thereof, free and clear of all Security Interests
(except as set forth in Section 3(f) of the Disclosure Schedule), other than
those tangible assets disposed of in the ordinary course of business since the
date of such Most Recent Balance Sheet.  This Section 3(f) does not relate to
real property or interests in real property, it being the intent of the Parties
that such items are the subject of Section 3(m).

          (g)  Subsidiaries.  Section 3(g) of the Disclosure Schedule sets 
forth for each Subsidiary of the Company (i) its name and jurisdiction of
incorporation, (ii) the number of shares of authorized capital stock of each
class of its capital stock, (iii) the number of issued and outstanding shares of
each class of its capital stock, the names of the holders thereof, and the
number of shares held by each such holder, and (iv) the number of shares of its
capital stock held in treasury.  All of the issued and outstanding shares of
capital stock of each Subsidiary of the Company have been duly authorized and
are validly issued, fully paid, and nonassessable.  Except as set forth on
Section 3(g) of the Disclosure Schedule, one of the Company and its 
Subsidiaries holds of record and owns beneficially all of the outstanding 
shares of each Subsidiary of the Company, free and clear of any restrictions 
on transfer (other than restrictions under the Securities Act and state 
securities laws), Taxes, Security Interests, options, warrants, purchase 
rights, contracts, commitments, equities, claims, and demands.  Except as set 
forth on Section 3(g) of the Disclosure Schedule, there are no outstanding or 
authorized options, warrants, purchase rights, subscription rights, conversion
rights, exchange rights, or other contracts or commitments that could require 
any of the Company and its Subsidiaries to sell, transfer, or otherwise dispose
of any capital stock of any of its Subsidiaries or that could require any 
Subsidiary of the Company to issue, sell, or otherwise cause to become 
outstanding any of its own capital stock.  There are no outstanding stock 
appreciation, phantom stock, profit participation, or similar rights with 
respect to any Subsidiary of the Company. There are no voting trusts, 
proxies, or other agreements or understandings with respect to the voting 
of any capital stock of any Subsidiary of the Company.  Except as set forth 
on Section 3(g) of the Disclosure Schedule, none of the Company and its 
Subsidiaries has any direct or indirect equity participation in any corporation,
partnership, trust, or other business association which is not a Subsidiary of
the Company.  The Company has made available to APAC correct and complete 
copies of the formation documents of each such entity.

          (h)  Financial Statements.  Set forth on Section 3(h) of the 
Disclosure Schedule are the following financial statements (collectively, 
the "Financial Statements"): (A) audited consolidated balance sheets as of 
December 31, 1995, December 31, 1996 and December 31, 1997 and audited 
consolidated statements of operations, stockholders' deficit, and cash flows 
for the four months ended December 31, 1995 and the years ended December 31, 
1996 and December 31, 1997 (the "Most Recent Fiscal Year End") for the 
Company and its Subsidiaries, and (C) unaudited balance sheet and statements 
of operations, stockholders' deficit, and cash flows (the "Most Recent 
Financial Statements") as of and for the two months ended February 28, 1998 
(the "Most Recent Fiscal Month End") for the Company and its Subsidiaries.  
The Financial Statements (including the notes thereto) have been prepared in 
accordance with GAAP (except as otherwise indicated in the notes thereto) 
applied on a consistent basis throughout the periods covered thereby, and 
present fairly in all material respects the financial condition of the 
Company and its Subsidiaries as of such dates and the results of operations 
of the Company and its Subsidiaries for such periods; provided, however, that 
the Most Recent Financial Statements are subject to normal year-end 
adjustments and lack footnotes and other presentation items.

          (i)  Events Subsequent to Most Recent Fiscal Year End.  Since the Most
Recent Fiscal Year End, there has not been any occurrence that has had or
reasonably would be expected to have a material adverse effect on the business,
financial condition, operations or results of operations of the Company and its
Subsidiaries taken as a whole.  APAC acknowledges that there may be a disruption
to the Business as a result of the execution of this Agreement, the announcement
by APAC of its intention to purchase the Company or the announcement by the
Principal Stockholders or the Company of such intended sale, and the
consummation of the transactions contemplated hereby, and APAC agrees that such
disruptions do not and shall not constitute a breach of this Section 3(i) or of
Section 3(y) hereof. Without limiting the generality of the foregoing, since the
Most Recent Fiscal Year End, except as set forth on Section 3(i) of the
Disclosure Schedule or as would not, individually or in the aggregate, have a
material adverse effect upon the business, financial condition, operations and
results of operations of the Company and its Subsidiaries taken as a whole which
results in at least $500,000 of Adverse Consequences:

               (i)  none of the Company and its Subsidiaries has sold, leased,
     transferred, or assigned any of its assets, tangible or intangible, outside
     the ordinary course of business;

               (ii) none of the Company and its Subsidiaries has entered into
     any agreement, contract, lease, or license (or series of related
     agreements, contracts, leases, and licenses) outside the ordinary course of
     business;

               (iii)     no party (including any of the Company and its
     Subsidiaries) has accelerated, terminated, modified, or canceled any
     agreement, contract, lease, or license (or series of related agreements,
     contracts, leases, and licenses) which is set forth on Section 3(m)(ii) or
     Section 3(p) of the Disclosure Schedule and which involves in excess of
     $100,000 per annum to which any of the Company and its Subsidiaries is a
     party or by which any of them is bound;

               (iv) none of the Company and its Subsidiaries has imposed any
     Security Interest upon any of its assets, tangible or intangible;

               (v)  [intentionally omitted];

               (vi) none of the Company and its Subsidiaries has made any
     capital investment in, any loan to, or any acquisition of the securities or
     assets of, any other Person (or series of related capital investments,
     loans, and acquisitions);

               (vii)     none of the Company and its Subsidiaries has issued any
     note, bond, or other debt security or created, incurred, assumed, or
     guaranteed any indebtedness for borrowed money or capitalized lease
     obligation;

               (viii)    none of the Company and its Subsidiaries has delayed or
     postponed the payment of accounts payable and other Liabilities outside the
     ordinary course of business or accelerated the collection of accounts,
     notes or other receivables outside the ordinary course of business;

               (ix) none of the Company and its Subsidiaries has canceled,
     compromised, waived, or released any right or claim (or series of related
     rights and claims) outside the ordinary course of business;

               (x)  none of the Company and its Subsidiaries has granted any
     license or sublicense of any rights under or with respect to any
     Intellectual Property outside the ordinary course of business;

               (xi) there has been no change made or authorized in the charter
     or bylaws of any of the Company and its Subsidiaries;

               (xii)     none of Company and its Subsidiaries has issued, sold,
     or otherwise disposed of any of its capital stock, or granted any options
     (including options granted to employees), warrants, or other rights to
     purchase or obtain (including upon conversion, exchange, or exercise) any
     of its capital stock;

               (xiii)    none of the Company and its Subsidiaries has declared,
     set aside, or paid any dividend or made any distribution with respect to
     its capital stock (whether in cash or in kind) or redeemed, purchased, or
     otherwise acquired any of its capital stock;

               (xiv)     none of the Company and its Subsidiaries has
     experienced any single occurrence of damage, destruction, or loss in an
     amount in excess of $100,000 (whether or not covered by insurance) to its
     property;

               (xv) none of the Company and its Subsidiaries has made any loan
     to, or entered into any other transaction with, any of its directors,
     officers, and employees outside the ordinary course of business.

               (xvi)     none of the Company and its Subsidiaries has entered
     into any employment contract or collective bargaining agreement, written or
     oral, or modified the terms of any existing such contract or agreement;

               (xvii)    none of the Company and its Subsidiaries has granted
     any increase in the base compensation of any of its directors, officers,
     and employees outside the ordinary course of business;

               (xviii)   none of the Company and its Subsidiaries has adopted,
     amended, modified, or terminated any bonus, profit-sharing, incentive,
     severance, or other plan, contract, or commitment for the benefit of any of
     its directors, officers, and employees (or taken any such action with
     respect to any other Employee Benefit Plan);

               (xix)     none of the Company and its Subsidiaries has made any
     other change in employment terms for any of its directors, officers, and
     key employees or, outside the ordinary course of business, for any of its
     other employees; and

               (xx) none of the Company and its Subsidiaries had made or pledged
     to make any charitable or other capital contribution outside the ordinary
     course of business.

          (j)  Undisclosed Liabilities.  Except as set forth on Section 3(j) of
the Disclosure Schedule, none of the Company and its Subsidiaries has any
Liability, except for (i) Liabilities set forth on the Most Recent Balance
Sheet, (ii) Liabilities which have arisen after the Most Recent Fiscal Month End
in the ordinary course of business (none of which results from, arises out of,
relates to, is in the nature of, or was caused by any breach of contract, breach
of warranty, tort, infringement, or violation of law), and (iii) Liabilities
which, individually or in the aggregate, would not have a Material Adverse
Effect.

          (k)  Legal Compliance.  Except as set forth on Section 3(k) of the
Disclosure Schedule, each of the Company, its Subsidiaries and their respective
predecessors has complied with all applicable laws (including rules,
regulations, codes, injunctions, judgments, orders, decrees, and rulings of
federal, state, local, and foreign governments (and all agencies thereof)),
including but not limited to the Federal Telephone Consumer Protection Act of
1991, the Federal Telemarketing and Consumer Fraud and Abuse Protection Act of
1994 and any and all amendments thereto and rules and regulations promulgated
thereunder by the Federal Communications Commission and the Federal Trade
Commission, and no action, suit, proceeding, hearing, complaint, claim, demand,
notice or investigation has been filed or commenced, or to the Knowledge of the
Company, threatened against the Company alleging any failure so to comply,
except to the extent any instances of noncompliance would not, individually or
in the aggregate, have a Material Adverse Effect. Section 3(k) of the 
Disclosure Schedule sets forth a list of all consent agreements which have 
been entered into between the Company or any Subsidiary and any federal, state,
local or foreign government (or any agency thereof) and copies of each such 
consent agreement has been made available to APAC.  The Company, its 
Subsidiaries and their respective telephone representatives who sell 
insurance-related products possess such certificates, authorities, permits, 
licenses, approvals, consents and other authorizations (collectively, 
"Insurance Licenses") issued by the appropriate state, federal, local or 
foreign regulatory agencies or bodies necessary to conduct the Business, 
the Company, its Subsidiaries and their respective telephone representatives 
who sell insurance-related products are in compliance with the terms and 
conditions of all such Insurance Licenses, all of the Insurance Licenses are 
valid and in full force and effect, and neither the Company nor any of its 
Subsidiaries has received any notice of proceeding relating to the revocation 
or modification of any such Insurance Licenses, except as would not, 
individually or in the aggregate, have a Material Adverse Effect.

          (l)  Tax Matters.

               (i)  Each of the Company and its Subsidiaries has filed all
     income Tax Returns and all other material Tax Returns it was required to
     file.  All such Tax Returns were correct and complete in all material
     respects.  All Taxes owed by any of the Company and its Subsidiaries
     (whether or not shown on any Tax Return) have been paid, except where a
     failure to pay such Taxes will not, individually or in the aggregate, have 
     a Material Adverse Effect and except with respect to Taxes being contested
     in good faith by the Company and/or its Subsidiaries.  Except as set forth
     on Section 3(l) of the Disclosure Schedule, none of the Company and its
     Subsidiaries currently is the beneficiary of any extension of time within
     which to file any Tax Return.  No claim is currently pending by an
     authority in a jurisdiction where any of the Company and its Subsidiaries
     do not file Tax Returns that any of the Company or its Subsidiaries is or
     may be subject to taxation by that jurisdiction.  There are no Security
     Interests on any of the assets of any of the Company and its Subsidiaries
     that arose in connection with any failure (or alleged failure) to pay any
     Tax, except for such Security Interests which would not, individually or in
     the aggregate, have a Material Adverse Effect.  

               (ii) Each of the Company and its subsidiaries has withheld and
     paid all Taxes required to have been withheld and paid in connection with
     amounts paid or owing to any employee, independent contractor, creditor,
     stockholder, or other third party, except where a failure to withhold or
     pay such Taxes will not, individually or in the aggregate, have a Material
     Adverse Effect.

               (iii)     To the Company's Knowledge, no applicable authority
     will assess any additional Taxes against the Company or its Subsidiaries
     for any period for which Tax Returns have been filed.  Except as set forth
     on Section3(l) of the Disclosure Schedule, there is no dispute or claim
     concerning any Tax Liability of any of the Company and its Subsidiaries
     either (A) claimed or raised by any authority in writing or (B) to the
     Company's Knowledge.  Section 3(l) of the Disclosure Schedule lists all
     federal, state, local, and foreign income Tax Returns filed with respect to
     any of the Company and its Subsidiaries for taxable periods ended on or
     after August 31, 1995, indicates those Tax Returns that have been audited,
     and indicates those Tax Returns that currently are the subject of audit. 
     The Company has made available to APAC correct and complete copies of all
     federal income Tax Returns, examination reports, and statements of
     deficiencies assessed against or agreed to by any of the Company and its
     Subsidiaries since August 31, 1995.

               (iv) Other than with respect to dispute or claims set forth in
     Section 3(l) of the Disclosure Schedule, none of the Company and its
     subsidiaries has waived any statute of limitations (except in connection
     with disputes or claims listed in Section 3(l) of the Disclosure Schedule)
     in respect of Taxes or agreed to any extension of time with respect to a
     Tax assessment or deficiency.

               (v)  None of the Company and its Subsidiaries has made any
     payments, is obligated to make any payments, or is a party to any agreement
     that under certain circumstances could obligate it to make any payments
     that will not be deductible under Code Sec. 280G.  None of the Company and
     its Subsidiaries has been a United States real property holding corporation
     within the meaning of Code Sec. 897(c)(2) during the applicable period
     specified in Code Sec. 897(c)(1)(A)(ii).  Each of the Company and its
     Subsidiaries has disclosed on its federal income Tax Returns all positions
     taken therein that, to the Company's Knowledge, could give rise to a
     substantial understatement of federal income Tax within the meaning of Code
     Sec. 6662.  None of the Company and its Subsidiaries is a party to any Tax
     allocation or sharing agreement.  None of the Company and its Subsidiaries
     (A) has been a member of an Affiliated Group filing a consolidated federal
     income Tax Return (other than a group the common parent of which was the
     Company) and (B) has any Liability for the Taxes of any Person under Treas.
     Reg. Section 1.1502-6 (or any similar provision of state, local, or foreign
     law), as a transferee or successor, by contract, or otherwise.

               (vi) The unpaid Taxes of the Company and its Subsidiaries (A) did
     not, as of the Most Recent Fiscal Month End, exceed the reserves and
     accruals for such Taxes excluding any reserve for deferred taxes and (B) to
     the Company's Knowledge, do not exceed the reserves and accruals as
     adjusted for the passage of time through the Closing Date in accordance
     with GAAP consistent with past practice.

          (m)   Real Property.

               (i)  None of the Company and its Subsidiaries owns any real
     property.

               (ii) Section 3(m)(ii) of the Disclosure Schedule lists and
     describes briefly all real property leased or subleased to any of the
     Company and its Subsidiaries.  The Company has made available to APAC
     correct and complete copies of the leases and subleases listed in
     Section 3(m)(ii) of the Disclosure Schedule (as amended to date).  With
     respect to each lease and sublease listed in Section 3(m)(ii) of the
     Disclosure Schedule:

                    (A)  except as set forth in Section 3(m) of the Disclosure
          Schedule, the lease or sublease is legal, valid, binding, enforceable,
          and in full force and effect, except as limited by bankruptcy,
          insolvency, reorganization, moratorium or similar laws now or
          hereafter in effect affecting creditors' rights generally;

                    (B)  except as set forth in Section 3(m) of the Disclosure
          Schedule, the lease or sublease will continue to be legal, valid,
          binding, enforceable, and in full force and effect on identical terms
          following the consummation of the transactions contemplated hereby,
          except as limited by bankruptcy, insolvency, reorganization,
          moratorium or similar laws now or hereafter in effect affecting
          creditors' rights generally;

                    (C)  except as set forth in Section 3(m) of the Disclosure
          Schedule, none of the Company and its Subsidiaries, nor to the
          Company's Knowledge any other party, is in breach or default under the
          lease or sublease, and, to the Company's Knowledge, no event has
          occurred which, with notice or lapse of time, would constitute a
          breach or default or permit termination, modification or acceleration
          thereunder, except for any such breaches or defaults which would not,
          individually or in the aggregate, have a Material Adverse Effect;

                    (D)  except as set forth in Section 3(m) of the Disclosure
          Schedule, none of the Company and its Subsidiaries, nor to the
          Company's Knowledge, any other party to the lease or sublease, has
          repudiated any provision thereof; and

                    (E)  to the Company's Knowledge, there are no disputes, oral
          agreements, or forbearance programs in effect as to the lease or
          sublease other than those which would not individually or in the
          aggregate, have a Material Adverse Effect.

          (n)  Intellectual Property.  Except as set forth on Section 3(n) of 
the Disclosure Schedule, each of the Company and its Subsidiaries owns or has 
the right to use pursuant to license, sublicense, agreement, or permission all
Intellectual Property except as would not, individually or in the aggregate,
have a Material Adverse Effect.  Except as set forth on Section 3(n) of the
Disclosure Schedule, no licenses, sublicenses or agreements pertaining to any of
the Intellectual Property have been granted or entered into by any of the
Company and its Subsidiaries. To the Knowledge of the Company, each of the
trademarks and service marks included among the Intellectual Property are valid
and enforceable. To the Company's Knowledge and except as set forth on
Section 3(n) of the Disclosure Schedule, neither the Company nor any of its
Subsidiaries has received any notices of, nor are aware of any facts which
indicate a likelihood of, any infringement by any third party with respect to
those trademarks and service marks included among the Intellectual Property. 
Except as set forth on Section 3(n) of the Disclosure Schedule, the Company and
its Subsidiaries have or will receive pursuant to the transactions contemplated
by this Agreement the right to use, without payment to any other party other
than maintenance and transfer fees, all Software currently in use by the Company
and its Subsidiaries that are material to the Business.

          (o)  Tangible Assets.  Except as set forth on Section 3(o) of the
Disclosure Schedule and except as would not, individually or in the aggregate,
have a Material Adverse Effect, the Company and its Subsidiaries own or lease
all equipment and other tangible assets reasonably necessary for the conduct of
the Business.  Except as set forth on Section 3(o) of the Disclosure Schedule 
and except as would not, individually or in the aggregate, have a Material 
Adverse Effect, all material tangible assets have been maintained in accordance
with normal industry practice and are in good operating condition and repair 
(subject to normal wear and tear).

          (p)  Contracts.  Section 3(p) of the Disclosure Schedule lists the
following contracts and other agreements to which the Company or any of its
Subsidiaries is a party:

               (i)  any agreement (or group of related agreements) for the
     furnishing of inbound or outbound call center services, the performance of
     which will extend over a period of more than one year, that would result in
     a loss to the Company if terminated, or that involves consideration, in
     excess of $500,000 per annum;

               (ii) any agreement (or group of related agreements) for the lease
     of personal property to or from any Person which has a future liability in
     excess of $200,000 per annum;

               (iii)     any agreement (or group of related agreements), other
     than those identified pursuant to (i) above, for the purchase or sale of
     supplies, products or other personal property, or for the furnishing or
     receipt of services, the performance of which will extend over a period of
     more than one year, that would result in a loss to the Company if
     terminated, or that involves consideration, in excess of $500,000 per
     annum;

               (iv) any agreement constituting a partnership or joint venture;

               (v)  any agreement (or group of related agreements) under which
     it has created, incurred, assumed, or guaranteed any indebtedness for
     borrowed money, or any capitalized lease obligation, in excess of $50,000
     or under which it has expressly imposed a Security Interest on any of its
     assets, tangible or intangible;

               (vi) any covenant not to compete that materially impairs the
     Business;

               (vii)     any agreement with any of the Stockholders and their
     Affiliates (other than the Company and its Subsidiaries);

               (viii)    any profit sharing, stock option, stock purchase, stock
     appreciation, deferred compensation, severance, or other plan or
     arrangement for the benefit of its current or former directors, officers,
     and employees;

               (ix) any employee collective bargaining agreement;

               (x)  any written agreement for the employment of any individual
     on a full-time, part-time, consulting, or other basis that has a future
     liability in excess of $100,000 per annum;

               (xi) any agreement under which it has advanced or loaned any
     amount to any of its directors, officers, or Stockholders, other than
     advances made in the ordinary course of business; or

               (xii)     any written agreement with a sales broker (provided
     that Section 3(p) of the Disclosure Schedule also sets forth a list of all
     sales brokers who have provided services to the Company or any Subsidiary
     since January 1, 1997).

The Company has made available to APAC a correct and complete copy of each
written agreement listed in Section 3(p) of the Disclosure Schedule (as amended
to date).  With respect to each such agreement, except as set forth on
Section 3(p) of the Disclosure Schedule and except as would not, individually, 
or in the aggregate, have a Material Adverse Effect, (A) the agreement is 
legal, valid, binding, enforceable, and in full force and effect, except as 
limited by bankruptcy, insolvency, reorganization, moratorium or similar laws 
now or hereafter in effect affecting creditors' rights generally; (B) there 
shall be no breach or other violation resulting from the consummation of the 
transactions contemplated hereby; (C) none of the Company and its Subsidiaries,
nor to the Knowledge of the Company any other party, is in breach or default, 
and, to the Knowledge of the Company, no event has occurred which with notice 
or lapse of time would constitute a breach or default, or permit termination, 
modification, or acceleration, under the agreement; and (D) none of the Company
and its Subsidiaries, nor to the Knowledge of the Company any other party, has
repudiated any provision of the agreement.

          (q)  Notes and Accounts Receivable.  All notes and accounts receivable
of the Company and its Subsidiaries have arisen from bona fide transactions
requiring, to the Company's Knowledge, no further performance by the Company or
its Subsidiaries and, to the Company's Knowledge, subject to no setoff or
counterclaims, subject only to the reserve for bad debts set forth on the face
of the Most Recent Balance Sheet (rather than in any notes thereto) as adjusted
for the passage of time through the Closing Date in accordance with the past
custom and practice of the Company and its Subsidiaries.  Set forth on
Section 3(q) of the Disclosure Schedule is the Company's accounts receivable
aging schedule as of April 20, 1998.

          (r)  Insurance.  Each of the Company and its Subsidiaries is covered
(subject to applicable deductibles, self-insurance provisions and other
limitations on coverage) by valid insurance policies issued in favor of the
Company or its Subsidiaries.  Neither the Company nor any Subsidiary has
received any notices of cancellation or non-renewal with respect to any such
policies, all premiums due thereon have been paid and the Company and its
Subsidiaries have complied with the provisions of such policies (except for
notices of cancellation or nonrenewal, failures to pay premiums and to comply
which, individually or in the aggregate, would not have a Material Adverse
Effect).

          (s)  Litigation.  Section 3(s) of the Disclosure Schedule sets forth
each instance in which any of the Company and its Subsidiaries (except as would
not, individually or in the aggregate, have a Material Adverse Effect): (i) is
subject to any outstanding injunction, judgment, order, decree, ruling, or
charge or (ii) is a party or, to the Company's Knowledge, is threatened to be
made a party to any action, suit, proceeding, hearing, or investigation of, in,
or before any court or quasi-judicial or administrative agency of any federal,
state, local, or foreign jurisdiction or before any arbitrator.  To the
Company's Knowledge, none of the actions, suits, proceedings, hearings, and
investigations set forth in Section 3(s) of the Disclosure Schedule is likely,
individually or in the aggregate, to result in any Material Adverse Effect.

          (t)  Employees.

               (i)  Section 3(t) of the Disclosure Schedule sets forth a list 
     of all employees of the Company or any of its Subsidiaries who receive
     compensation in excess of $50,000 per year.

               (ii) To the Knowledge of the Company, no Principal Stockholder or
     any employee who reports directly to any Principal Stockholder has any
     plans to terminate employment with any of the Company and its Subsidiaries.

               (iii)     Except as set forth on Section 3(t) of the Disclosure
     Schedule, (A) none of the Company and its Subsidiaries is a party to any
     collective bargaining agreement or similar agreement with respect to its
     employees; (B) there is no labor strike, slowdown, work stoppage, or
     lockout in effect or, to the Knowledge of the Company, threatened against
     or otherwise affecting or involving the Business, nor has any such labor
     strike, slowdown, work stoppage, or lockout occurred since September 1,
     1995; (C) there is no current, written, unresolved grievance which,
     individually or in the aggregate, is likely to have a Material Adverse
     Effect and no arbitration proceeding is pending or, to the Knowledge of the
     Company, threatened and no claim therefor has been asserted; (D) there is
     no unfair labor practice charge or complaint pending or, to the Knowledge
     of the Company, threatened relating to the Business; (E) no representation
     question has been brought to the attention of the Company respecting any of
     the employees of any of the Company and its Subsidiaries since September 1,
     1995, nor to the Company's Knowledge, are any campaigns being conducted to
     solicit cards from any of the employees of any of the Company and its
     Subsidiaries to authorize representation by any labor organization; (F) no
     collective bargaining agreement relating to any of the employees of any of
     the Company and its Subsidiaries is being negotiated; (G) payment in full
     to all of the employees of the Company and its Subsidiaries of all wages,
     salaries, commissions, bonuses, benefits, and other compensation lawfully
     due and owing to such employees or otherwise arising under any policy,
     practice, agreement, plan, program, statute, or other law has been made,
     except where a failure to make such payment will not, individually or in
     the aggregate, have a  Material Adverse Effect; and (H) no facility of any
     of the Company and its Subsidiaries has been closed, there have not been
     any layoffs of any of its employees sufficient to require notification
     under the Workers Adjustment and Retraining Notification Act of 1988, as
     amended, or implementations of any early retirement, separation, or window
     program since September 1, 1995 with respect to any of the Company and its
     Subsidiaries, nor, other than in connection with or as a result of the
     transactions contemplated hereby, are there any plans or announcements of
     any such action or program for the future.

          (u)  Employee Benefits.

               (i)  Section 3(u) of the Disclosure Schedule lists each Employee
     Benefit Plan that any of the Company and its Subsidiaries maintains or to
     which any of the Company and its Subsidiaries contributes which affects or
     covers any Principal Stockholder or any ten or more employees of the
     Company or any Subsidiary.  Except as set forth in Section3(u) of the
     Disclosure Schedule:

                    (A)  Each such Employee Benefit Plan (and each related
          trust) complies in form and in operation in all material respects with
          its terms and with the applicable requirements of ERISA, the Code, and
          other applicable laws, except where the failure to comply would not,
          individually or in the aggregate, have a Material Adverse Effect.

                    (B)  All contributions (including all employer contributions
          and employee salary reduction contributions) which are due have been
          paid with respect to each such Employee Benefit Plan which is an
          Employee Pension Benefit Plan.

                    (C)  The only Employee Benefit Plan of the Company or its
          Subsidiaries which is an Employee Pension Benefit Plan is the
          Company's 401(k) plan.  The Company has established its 401(k) plan by
          adoption of a standardized prototype plan and the sponsor of such
          prototype plan has received a favorable determination or approval
          letter from the Internal Revenue Service that the form of prototype
          plan qualifies under Code Sec. 401(a) and the Company has taken all
          steps necessary for the Company to rely on such letter.

                    (D)  The Company has made available to APAC correct and
          complete copies of the plan documents and summary plan descriptions,
          the most recent determination letter received from the Internal
          Revenue Service, the most recent Form 5500 Annual Report, and all
          related trust agreements, insurance contracts, and other funding
          agreements which implement each such Employee Benefit Plan.

               (ii) Except as set forth in Section 3(u) of the Disclosure
     Schedule, with respect to each Employee Benefit Plan (other than any
     Multiemployer Plan) that any of the Company and its Subsidiaries and the
     Controlled Group of Corporations which includes the Company maintains, ever
     has maintained, or to which any of them contributes, ever has contributed,
     or ever has been required to contribute:

                    (A)  No such Employee Benefit Plan which is an Employee
          Pension Benefit Plan has been completely or partially terminated or
          been the subject of a Reportable Event as to which notices would be
          required to be filed with the PBGC.  No proceeding by the PBGC to
          terminate any such Employee Pension Benefit Plan has been instituted
          or, to the Company's Knowledge, threatened.

                    (B)  To the Company's Knowledge, there have been no
          Prohibited Transactions with respect to any such Employee Benefit
          Plan.  To the Company's Knowledge, no Fiduciary (as defined in ERISA
          Section 3(21)) has any Liability for breach of fiduciary duty or any
          other failure to act or comply in connection with the administration
          or investment of the assets of any such Employee Benefit Plan.  Except
          as set forth on Section3(u) of the Disclosure Schedule, no action,
          suit, proceeding, hearing, or investigation with respect to the
          administration or the investment of the assets of any such Employee
          Benefit Plan (other than any Multiemployer Plan), other than routine
          claims for benefits, is pending or, to the Company's Knowledge,
          threatened.  The Company has no Knowledge of any basis for any such
          action, suit, proceeding, hearing, or investigation.

                    (C)  None of the Company and its Subsidiaries has incurred,
          nor, to the Company's Knowledge, expects has any reason to expect that
          any of the Company and its Subsidiaries will incur, with respect to
          the period prior to the Closing, any Liability to the PBGC (other than
          PBGC premium payments) or otherwise under Title IV of ERISA or under
          the Code with respect to any such Employee Benefit Plan which is an
          Employee Pension Benefit Plan.

               (iii)     None of the Company and its Subsidiaries and the other
     members of the Controlled Group of Corporations that includes the Company
     and its Subsidiaries contributes to, ever has contributed to, or ever has
     been required to contribute to any Multiemployer Plan or has any Liability
     (including withdrawal Liability) under any Multiemployer Plan.

               (iv) None of the Company and its Subsidiaries maintains or
     contributes to any Employee Welfare Benefit Plan providing medical, health,
     or life insurance or other welfare-type benefits for current or future
     retired or terminated employees, their spouses, or their dependents (other
     than in accordance with Code Sec. 4980B).

          (v)  Guaranties.  None of the Company and its Subsidiaries is a
guarantor or otherwise is liable for any Liability or obligation (including
indebtedness) of any Person (other than the Company and its Subsidiaries) which
has outstanding principal amount of future liability in excess of $150,000.

          (w)  Environment, Health, and Safety.  Except as set forth on
Section3(w) of the Disclosure Schedule, (A) since August 31, 1995, none of the
Company and its Subsidiaries has received any written communication from a
governmental authority that alleges that any Company or any Subsidiary is not in
compliance, in all material respects, with any applicable Environmental, Health
and Safety Requirements, including the rules and regulations relating thereto,
and (B) to the Company's Knowledge, the Company and its Subsidiaries hold, and
are in compliance with, all material permits, licenses and governmental
authorizations required for the Company and its Subsidiaries to operate under
applicable Environmental, Health and Safety Requirements, and are in compliance
with all applicable Environmental, Health and Safety Requirements, except for
failures to have such permits, licenses or authorizations and instances of
noncompliance which, individually or in the aggregate, would not have a Material
Adverse Effect.

          (x)  Certain Business Relationships with the Company and its
Subsidiaries.  Except as set forth in Section3(x) of the Disclosure Schedule and
other than ordinary course employment relationships, none of the Stockholders
and their Affiliates has been involved in any business arrangement or
relationship with the Company and its Subsidiaries within the past 12 months,
and none of the Stockholders and their Affiliates owns any material asset,
tangible or intangible, which is used in the Business.

          (y)  Clients. Section 3(y) of the Disclosure Schedule sets forth an
accurate, correct and complete list as of  February 28, 1998 of the 10 largest
clients of the Company and its Subsidiaries, with respect to each of the inbound
and outbound call center operations performed by the Company and its
Subsidiaries, together with the revenues received from each such client for each
of the last two fiscal years and for the six months ending February 28, 1998. 
The Company has no Knowledge that any specific client will cease to do business
with the Company or any Subsidiary after, or as a result of, the consummation of
any transactions contemplated hereby or that any client is threatened with
bankruptcy or insolvency.

          (z)  Bank Accounts.  Section 3(z) of the Disclosure Schedule sets 
forth all the bank accounts of any of the Company and its Subsidiaries.

          (aa) Indebtedness.  The Payoff Indebtedness and the Outstanding
Indebtedness set forth on Exhibit B includes, with respect to the Company and
its Subsidiaries, all outstanding indebtedness for borrowed money as of the date
hereof.  All Payoff Indebtedness is identified with an asterisk ("*") on Exhibit
B.

          (bb) Election under Section 341(f) of the Code.  Neither the Company
nor any Subsidiary has made an election under Section 341(f) of the Code.

     Section 4.     Representations and Warranties Concerning the Transaction.

          (a)  Representations and Warranties of APAC and Newco.  Each of APAC
and Newco, jointly and severally, represents and warrants to the Principal
Stockholders and the Company that the statements contained in this Section 4(a)
are correct and complete as of the date of this Agreement and will be correct
and complete as of the Closing Date (as though made then and as though the
Closing Date were substituted for the date of this Agreement throughout this
Section 4(a)), except as set forth in the Disclosure Schedule.  The Disclosure
Schedule will be arranged in paragraphs corresponding to the lettered and
numbered paragraphs contained in this Section 4(a).

               (i)  Organization.  Each of APAC and Newco is a corporation duly
     organized, validly existing, and in good standing under the laws of the
     jurisdiction of its incorporation.

               (ii) Authorization of Transaction.  Each of APAC and Newco has
     requisite power and authority (including requisite corporate power and
     authority) to execute and deliver this Agreement and to perform its
     obligations hereunder.  This Agreement constitutes the valid and legally
     binding obligation of each of APAC and Newco, enforceable in accordance
     with its terms and conditions, except as limited by bankruptcy, insolvency,
     reorganization, moratorium or similar laws now or hereafter in effect
     affecting creditors' rights generally.

               (iii)     Noncontravention.  Neither the execution and the
     delivery of this Agreement, nor the consummation of the transactions
     contemplated hereby, will (i) violate any constitution, statute,
     regulation, rule, injunction, judgment, order, decree, ruling, or other
     restriction of any government, governmental agency, or court to which APAC
     or Newco is subject or any provision of the charter or bylaws of either
     APAC or Newco or (ii) conflict with, result in a breach of, constitute a
     default under, result in the acceleration of, create in any party the right
     to accelerate, terminate, modify, or cancel, or require any notice under
     any agreement, contract, lease, license, instrument, or other arrangement
     to which APAC or Newco is a party or by which either is bound or to which
     any of their assets is subject which conflict, breach, default,
     acceleration or right would have a material adverse effect on the business,
     operations or financial condition of APAC or Newco or otherwise adversely
     affect APAC's or Newco's ability to consummate the transactions
     contemplated hereby.  Except as set forth in Section4(a)(iii) of the
     Disclosure Schedule, neither APAC nor Newco needs to give any notice to,
     make any filing with, or obtain any authorization, consent, or approval of
     any government or governmental agency in order for the Parties to
     consummate the transactions contemplated by this Agreement.

               (iv) Actions and Proceedings, etc.  There are no outstanding
     judgments, orders, writs, injunctions or decrees of any court, governmental
     agency or arbitration tribunal against APAC or Newco which have or could
     have a material adverse effect on the ability of APAC or Newco to
     consummate the transactions contemplated hereby or actions, suits, claims
     or legal, administrative or arbitration proceedings or investigations
     pending or, to the knowledge of APAC or Newco, threatened against APAC or
     Newco, which have or could have a material adverse effect on the ability of
     APAC or Newco to consummate the transactions contemplated hereby.

               (v)  Availability of Funds. APAC has received, and has furnished
     to the Representative copies of, a financing commitment letter from Harris
     Bank dated April 30, 1998.  Neither APAC nor Newco has any reason to
     believe that Harris Bank will not fund pursuant to such commitment letter.

               (vi) No Knowledge of Misrepresentations or Omissions.  Neither
     APAC nor Newco has any knowledge that the representations and warranties of
     the Principal Stockholders in this Agreement and the Disclosure Schedule
     are not true and correct in all material respects and neither APAC nor
     Newco has any knowledge of any material errors in, or material omissions
     from, the Disclosure Schedule.

               (vii)     Facility Closings and Mass Layoffs.  APAC shall bear
     all Adverse Consequences, and shall indemnify each Stockholder for any
     Adverse Consequences which he or it may suffer, arising pursuant to the
     Workers Adjustment and Retraining Notification Act of 1988, as amended, as
     a result of any facility closings, reductions in work force or terminations
     which APAC, Newco or any of their Affiliates may cause or initiate on or
     after the Closing Date with respect to the Business.

          (b)  Representations and Warranties of the Principal Stockholders. 
Each of the Principal Stockholders severally and not jointly represents and
warrants to APAC and Newco that the statements contained in this Section 4(b) 
are correct and complete as to himself or itself (and, with respect to the 
first sentence of Section 4(b)(iv) below only, generally) as of the date of 
this Agreement and will be correct and complete as to himself or itself (and, 
with respect to the first sentence of Section 4(b)(iv) below only, generally) 
as of the Closing Date (as though made then and as though the Closing Date were
substituted for the date of this Agreement throughout this Section 4(b)), except
as set forth in the Disclosure Schedule.  The Disclosure Schedule will be
arranged in paragraphs corresponding to the lettered and numbered paragraphs
contained in this Section 4(b).

               (i)  Organization of Certain Stockholders.  If the Principal
     Stockholder is a trust, corporation, partnership, limited liability company
     or other entity, the Principal Stockholder is duly organized, validly
     existing, and in good standing under the laws of the jurisdiction of its
     formation.

               (ii) Authorization of Transaction. Such Principal Stockholder has
     requisite power and authority to execute and deliver this Agreement and to
     perform his or its obligations hereunder.  This Agreement constitutes the
     valid and legally binding obligation of such Stockholder, enforceable in
     accordance with its terms and conditions, except as limited by bankruptcy,
     insolvency, reorganization, moratorium or similar laws now or hereafter in
     effect affecting creditors' rights generally. 

               (iii)     Noncontravention.  Neither the execution and the
     delivery of this Agreement, nor the consummation of the transactions
     contemplated hereby, will (A) violate any constitution, statute,
     regulation, rule, injunction, judgment, order, decree, ruling, or other
     restriction of any government, governmental agency, or court to which such
     Principal Stockholder is subject or, if the Principal Stockholder is a
     trust, corporation, partnership, limited liability company or other entity,
     any provision of its formation documents or arrangements or (B) except as
     set forth on Section 4(b)(iii) of the Disclosure Schedule, conflict with,
     result in a breach of, constitute a default under, result in the
     acceleration  of, create in any party the right to accelerate, terminate,
     modify, or cancel, or require any notice under any agreement, contract,
     lease, license, instrument, or other arrangement to which the Principal
     Stockholder is a party or by which he or it is bound or to which any of his
     or its assets is subject, other than any such violations, conflicts,
     breaches, defaults, accelerations, terminations, modifications,
     cancellations or notices that, individually or in the aggregate, would not
     have a Material Adverse Effect or would not impair the ability of the
     Principal Stockholders to consummate the transactions contemplated by this
     Agreement, and other than any such notices, filings, consents,
     authorizations or approvals required under the Hart-Scott-Rodino Act or
     that may be required solely by reasons of APAC's regulatory status and
     participation in the transactions contemplated hereby (other than breaches
     or defaults that may result from a change of control of the Company). 

               (iv) Shares.  Section 3(b) of the Disclosure Schedule sets forth
     the amount of issued and outstanding capital stock, Options and Warrants 
     of the Company and no Person holds any shares of capital stock or any
     Options or Warrants, other than as set forth in Section 3(b) of the
     Disclosure Schedule.  Except as set forth on Section 4(b)(iv) of the
     Disclosure Schedule, each Principal Stockholder holds of record and owns
     beneficially the number of Shares, Options and Warrants  set forth next to
     his or its name in Section 3(b) of the Disclosure Schedule, free and clear
     of any restrictions on transfer (other than any restrictions under the
     Securities Act and state securities laws), Taxes, Security Interests,
     options, warrants, purchase rights, contracts, commitments, equities, and
     claims, other than any restrictions and Security Interests imposed as a
     result of the pledge of such Shares to the Company in connection with the
     Stockholder Notes, which restrictions and Security Interests shall be
     released at the Closing upon payment in full of the Stockholder Notes. 
     Except as set forth on Section 3(b) of the Disclosure Schedule, such
     Principal Stockholder is not a party to any option, warrant, purchase
     right, or other contract or commitment that could require such Principal
     Stockholder to sell, transfer, or otherwise dispose of any capital stock of
     the Company (other than this Agreement).  Except as set forth on
     Section3(b) of the Disclosure Schedule, such Principal Stockholder is not a
     party to (x) any voting trust, proxy, or other agreement or understanding
     with respect to the voting of any capital stock of the Company, or (y) any
     other agreement between or among any of the other Stockholders with respect
     to the Company. 

               (v)  Tax Status. Such Principal Stockholder is not a "nonresident
     alien individual" or "foreign corporation" for purposes of Code Sec.
     897(a)(1).

     Section 5.     Pre-Closing Covenants.  The Parties agree as follows with
respect to the period between the execution of this Agreement and the Closing.

          (a)  General.  Each of the Parties will use its reasonable best
efforts to take all action within his or its control and to do all things
necessary, proper, or advisable in order to consummate and make effective the
transactions contemplated by this Agreement (including satisfaction, but not
waiver, of the closing conditions set forth in Section6 below).

          (b)  Notices and Consents.  Each of the Parties will give any notices
to, make any filings with, and use its reasonable efforts to obtain any
authorizations, consents, and approvals of governments and governmental agencies
in connection with the matters referred to in Section3(d) above or set forth in
Section3(d) of the Disclosure Schedule.  Without limiting the generality of the
foregoing, APAC, Newco and the Representative shall each file or cause to be
filed with the Federal Trade Commission and/or the United States Department of
Justice any notifications required to be filed under the Hart-Scott-Rodino Act
with respect to the transactions contemplated hereby and APAC, Newco and the
Company shall bear the costs and expenses of their respective filings and any
filings required to be made by or on behalf of the Principal Stockholders;
provided, however, that APAC shall pay the filing fee in connection therewith. 
APAC, Newco and the Representative shall use their respective best efforts to
make such filings as soon as practicable following the date hereof (but in any
event no later than five business days following the execution and delivery of
this Agreement), to respond to any requests for additional information made by
either of such agencies and to cause the waiting periods under the Hart-Scott
Rodino Act to terminate or expire at the earliest possible date and to resist in
good faith, at each of their respective costs and expenses (including the
institution or defense of legal proceedings), any assertion that the
transactions contemplated hereby constitute a violation of the antitrust laws,
all to the end of expediting consummation of the transactions contemplated
hereby.  Each of APAC, Newco and the Representative shall consult with the
others prior to any meetings, by telephone or in person, with the staff of the
Federal Trade Commission and the United States Department of Justice, and each
of APAC, Newco and the Representative shall have the right to have a
representative present at any such hearing.

          (c)  Operation of Business.  Except (i) as contemplated by this
Agreement, (ii) as set forth on Section5(c) of the Disclosure Schedule, or (iii)
so long as prior written notice is provided to APAC, in respect of any actions
taken to cure any events of default under loan or other credit documents to
which the Company and/or its Subsidiaries are parties or to refinance any funded
indebtedness of the Company and/or its Subsidiaries, from the date hereof to the
Closing, the Company will not, without the prior written consent of APAC, which
shall not be unreasonably withheld, engage in any practice, take any action, or
enter into any transaction outside the ordinary course of business.  Without
limiting the generality of the foregoing, except (i) as contemplated by this
Agreement, (ii) as set forth on Section 5(c) of the Disclosure Schedule, (iii)
with the prior written consent of APAC, which shall not be unreasonably
withheld, or (iv) so long as prior written notice is provided to APAC, in
respect of any actions taken to cure any events of default under loan or other
credit documents to which the Company and/or its Subsidiaries are parties or to
refinance any funded indebtedness of the Company and/or its Subsidiaries, none
of the Company and its Subsidiaries will:

               (i)  declare, set aside, or pay any dividend or make any
     distribution with respect to its capital stock (whether in cash or in kind)
     or redeem, purchase, or otherwise acquire any of its capital stock;

               (ii) sell, lease, transfer, or assign any of its assets, tangible
     or intangible, to any third party (including any intercompany transfer)
     outside the ordinary course of business;

               (iii)     enter into any agreement, contract, lease, or license
     (or series of related agreements, contracts, leases, and licenses) outside
     the ordinary course of business;

               (iv) accelerate, terminate, cancel, or, outside the ordinary
     course of business, modify any agreement, contract, lease, or license (or
     series of related agreements, contracts, leases, and licenses) to which the
     Company is a party or by which it is bound;

               (v)  other than in the ordinary course of business, impose any
     Security Interest upon any of its assets, tangible or intangible;

               (vi) make any capital investment in, any loan to, or any
     acquisition of the securities or assets of, any other Person (or series of
     related capital investments, loans, and acquisitions);

               (vii)     issue any note, bond or other debt security or incur,
     assume or guarantee any indebtedness for borrowed money or capitalized
     lease obligation;

               (viii)    delay or postpone the payment of accounts payable and
     other Liabilities;

               (ix) accelerate the collection of accounts, notes, or other
     receivables;

               (x)  cancel, compromise, waive, or release any right or claim (or
     series of related rights and claims) outside the ordinary course of
     business;

               (xi) grant any license or sublicense of any rights under or with
     respect to any Intellectual Property;

               (xii)     change or authorize a change in the charter or bylaws
     of any of the Company or its Subsidiaries;

               (xiii)    issue, sell or otherwise dispose of any of its capital
     stock, or grant any options, warrants, or other rights to purchase or
     obtain (including upon conversion, exchange, or exercise) any of its
     capital stock;

               (xiv)     make any loan to, or enter into any other transaction
     with, any of its directors, officers, and employees;

               (xv) adopt, amend, modify, or terminate any Employee Benefit
     Plan;

               (xvi)     enter into any employment contract or collective
     bargaining agreement, written or oral, or modify the terms of any existing
     such contract or agreement;

               (xvii)    grant any increase in the compensation (including base
     salary and bonus) of any of its directors, officers, and employees;

               (xviii)   make any other change in employment terms for any of
     its directors, officers, and employees; 

               (xix)     make or pledge to make any charitable or other capital
     contribution outside the ordinary course of business; and

               (xx) make any payments of principal with respect to any
     indebtedness for borrowed money of the Company or any Subsidiary, other
     than scheduled payments as reflected on the cash flow statement of  the
     Company attached hereto as Exhibit D.

          (d)  Preservation of Business.  Subject to the terms and conditions of
this Agreement, the Company will, and will cause each Subsidiary to, use
commercially reasonable efforts to keep the Business substantially intact,
including its present operations, physical facilities, working conditions, and
relationships with lessors, licensors, suppliers, customers, and employees.

          (e)  Full Access.  Prior to the Closing, the Company will permit
representatives of APAC at reasonable times (during normal business hours) and
upon reasonable notice to have reasonable access to the premises, properties,
personnel, books, records (including Tax records), contracts, and documents of
or pertaining to the Company and its Subsidiaries and, only together with an
authorized representative of the Company, to the clients of the Company which
are identified on Section 3(y) of the Disclosure Schedule.

          (f)  Notice of Developments.  

               (i)  The Principal Stockholders will give prompt written notice
     to APAC, and APAC will give prompt written notice to the Representative, on
     behalf of the Principal Stockholders, of any breach of any of their
     respective representations and warranties in Section 3 and Section 4(b) 
     above of which they become aware.  No disclosure by any Party pursuant 
     to this Section 5(f), however, shall be deemed to amend or supplement the
     Disclosure Schedule or to prevent or cure any misrepresentation, breach of
     warranty, or breach of covenant;

               (ii) Prior to the Closing, APAC shall promptly notify Principal
     Stockholders if APAC obtains knowledge that the representations and
     warranties of Principal Stockholders in this Agreement, as modified by the
     Disclosure Schedule, are not true and correct in all material respects, or
     if APAC obtains knowledge of any material errors in, or omissions from, the
     Disclosure Schedule.

          (g)  Exclusivity.  The Principal Stockholders and the Company will not
(i) solicit, initiate, or encourage the submission of any proposal or offer from
any Person relating to the acquisition of any capital stock or other voting
securities, or any substantial portion of the assets, of the Company and its
Subsidiaries (including any acquisition structured as a merger, consolidation,
or share exchange), or (ii) participate in any discussions or negotiations
regarding, furnish any information with respect to, assist or participate in, or
facilitate in any other manner any effort or attempt by any Person to do or seek
any of the foregoing.  The Principal Stockholders will not vote their Shares in
favor of any such acquisition structured as a merger, consolidation, or share
exchange.  The Principal Stockholders will notify APAC immediately if any Person
makes any bona fide written offer with respect to any of the foregoing.

          (h)  Satisfaction of All Obligations Under Payoff Indebtedness.  The
Company shall have obtained from the lenders under all obligations included in
Payoff Indebtedness and delivered to APAC each of the following (all in form and
substance reasonably acceptable to APAC) effective as of the Closing:  (i)
general releases of the Company and its Subsidiaries completely releasing the
Company and its Subsidiaries from any and all claims under, in connection with
the arising from such obligations, and (ii) payoff letters, UCC-3 termination
statements, mortgage releases and any other releases necessary to release any
collateral given to any lender under any such obligation as security for the
Company's or any of its Subsidiary's obligations thereunder.

          (i)  Repayment of All Obligations Under Payoff Indebtedness.  Upon
satisfaction of all of the conditions to the obligations of APAC and Newco
provided in Section6(a) hereof, APAC shall cause all of the Payoff Indebtedness
to be repaid in full.

     Section 6.     Conditions to Obligation to Close.

          (a)  Conditions to Obligation of APAC and Newco.  The obligation of
APAC and Newco to consummate the transactions to be performed by it in
connection with the Closing is subject to satisfaction (or waiver by APAC) of
the following conditions:

               (i)  the representations and warranties set forth in Section3 and
     Section4(b) above shall be true and correct in all respects at and as of
     the Closing Date, except: (A) to the extent of changes resulting from
     developments or occurrences relating to or affecting United States or
     foreign economies in general or the industry of the Company and its
     Subsidiaries generally, (B) for breaches of such representations and
     warranties that are the results of the execution of this Agreement or
     actions taken by APAC prior to the Closing Date or as contemplated herein,
     (C) for breaches of such representations and warranties that would not in
     the aggregate have an adverse effect upon the business, financial
     condition, operations or results of operations of the Company and its
     Subsidiaries taken as a whole which results in at least $2,500,000 of
     Adverse Consequences to the Company or its Subsidiaries, and (D) for
     representations and warranties that speak as of a specific date or time
     (which need only be true and correct as of such date or time);

               (ii) each of the Principal Stockholders and the Company shall
     have performed and complied in all material respects with all of his or its
     covenants hereunder through the Closing; 

               (iii)     the Company and its Subsidiaries shall have provided
     all of the third party consents marked with an asterisk (*) on Section 3(d)
     of the Disclosure Schedule;

               (iv) except as otherwise disclosed in the Disclosure Schedule, no
     action, suit, or proceeding shall be pending before any court or quasi-
     judicial or administrative agency of any federal, state, local, or foreign
     jurisdiction wherein an unfavorable injunction, judgment, order, decree, or
     ruling initiated by a state or federal governmental agency or authority, or
     initiated by a party other than a federal or state governmental agency or
     authority which would be reasonably likely to be issued, which, in any
     event, would: (A) prevent consummation of any of the transactions
     contemplated by this Agreement, (B) cause any of the transactions
     contemplated by this Agreement to be rescinded following consummation, or
     (C) affect materially and adversely the right of APAC to own the Company
     Shares and to control the Company, or (D) affect adversely and materially
     the right of the Company to own its assets and to operate its businesses
     (and no such injunction, judgment, order, decree, or ruling shall be in
     effect);

               (v)  each officer and director of the Company and its
     Subsidiaries shall have resigned; all management, consultant or advising
     agreements between Golder, Thoma, Cressey, Rauner Fund IV, L.P. or any of
     its Affiliates or Steven A. Idelman, Sheri B. Idelman or any of their
     Affiliates and the Company and any Subsidiary shall have been terminated
     and the Company and its Subsidiary shall have been released from all
     obligations and Liabilities under such agreements;

               (vi) all stockholder agreements among the Stockholders or between
     any Stockholder and the Company and its Subsidiaries shall have been
     terminated;

               (vii)     all of the Company's and its Subsidiaries' equity
     incentive plans, and all rights thereunder, shall have been terminated;

               (viii)    each outstanding Option and Warrant shall have been
     exercised prior to the Closing;

               (ix) holders of at least 98% of the issued and outstanding Class
     A Shares as of the Closing and at least 96% of the issued and outstanding
     Class B Shares as of the Closing shall have consented to the Merger and the
     execution, delivery and performance of this Agreement;

               (x)  the Representative shall have delivered to Newco a
     certificate of the Company to the effect that each of the conditions
     specified above in Section 6(a)(i)-(ix) is satisfied;

               (xi) all applicable waiting periods under the Hart-Scott-Rodino
     Act shall have expired or otherwise been terminated; and

               (xii)     APAC and Newco shall have received the opinions of
     Blackwell Sanders Matheny Weary & Lombardi LLP and Kirkland & Ellis
     addressed to APAC and Newco and dated the Closing Date in the forms
     attached to this Agreement as Exhibits E-1 and E-2.

APAC and Newco shall be deemed to have waived any condition specified in this
Section6(a) if either executes a writing so stating at or prior to the Closing. 
The disclosure of any matter prior to the Closing shall not be deemed to amend
or supplement the Disclosure Schedule or to have caused APAC or Newco to have
waived any condition specified in this Section 6(a) or any representation,
warranty, or covenant.

          (b)  Conditions to Obligation of the Principal Stockholders.  The
obligation of the Principal Stockholders to consummate the transactions to be
performed by them in connection with the Closing is subject to satisfaction (or
waiver by the Representative) of the following conditions:

               (i)  the representations and warranties set forth in Section 
     4(a) above shall be true and correct in all material respects at and as 
     of the Closing Date, except (A) to the extent of changes or developments
     contemplated by the terms of this Agreement and (B) for representations and
     warranties that speak as of a specific date or time (which need only be
     true and correct as of such date or time);
 
               (ii) each of APAC and Newco shall have performed and complied
     with all of its covenants hereunder in all material respects through the
     Closing;

               (iii)     no action, suit, or proceeding shall be pending before
     any court or quasi-judicial or administrative agency of any federal, state,
     local, or foreign jurisdiction wherein an unfavorable injunction, judgment,
     order, decree, or ruling initiated by a state or federal governmental
     agency or authority, or initiated by a party other than a federal or state
     governmental agency or authority which would be reasonably likely to be
     issued, which, in any event, would (A) prevent consummation of any of the
     transactions contemplated by this Agreement, (B) cause any of the
     transactions contemplated by this Agreement to be rescinded following
     consummation, or (C) affect materially and adversely the right of APAC to
     own the capital stock of, and to control, the Surviving Corporation (and no
     such injunction, judgment, order, decree, or ruling shall be in effect);

               (iv) APAC and Newco shall have delivered to the Representative,
     on behalf of the Stockholders, a certificate to the effect that each of the
     conditions specified above in Section 6(b)(i)-(iii) is satisfied; and 

               (v)  all applicable waiting periods under the Hart-Scott-Rodino
     Act shall have expired or otherwise been terminated.

The Principal Stockholders shall be deemed to have waived any condition
specified in this Section6(b) if the Representative and Steven A. Idelman each
executes a writing so stating at or prior to the Closing.

     Section 7.     Termination.

          (a)  Termination of Agreement.  APAC and the Representative may
terminate this Agreement as provided below:

               (i)  APAC and the Representative may terminate this Agreement by
     mutual written consent at any time prior to the Closing;

               (ii) APAC may terminate this Agreement by giving written notice
     to the Representative at any time prior to the Closing in the event any of
     the conditions set forth in Section 6(a) shall have become incapable of
     fulfillment and shall not have been waived by APAC; and

               (iii)     the Representative may terminate this Agreement by
     giving written notice to APAC at any time prior to the Closing in the event
     any of the conditions set forth in Section 6(b) shall have become 
     incapable of fulfillment and shall not have been waived by the 
     Representative.

               (iv) APAC or the Representative may terminate this Agreement if
     the Closing has not occurred on or prior to the thirty-second day following
     the filing by APAC, Newco and the Stockholders of all notifications
     required to be filed under the Hart-Scott-Rodino Act with respect to the
     transactions contemplated hereby; provided, however, that if the consents
     required by Section 6(a)(iii) have not been obtained on or prior to such
     thirty-second day, the Company and the Principal Stockholders shall have an
     additional 30 days to obtain such consents.

          (b)  Effect of Termination.  If APAC or the Representative terminates
this Agreement pursuant to Section 7(a) above, all rights and obligations of 
the Parties hereunder shall terminate without any Liability of any Party, except
for any Liability of any Party then in breach of any covenant (but not any
representation or warranty contained in this Agreement) or as provided in
Section 7(c) below.

          (c)  Specific Performance.  Notwithstanding anything in this Agreement
to the contrary, if, prior to the termination of this Agreement, APAC (i) has
complied with all of the conditions to Closing contained in Section 6(b), (ii)
has notified the Representative of its intention to consummate the transactions
contemplated under this Agreement, and (iii) is ready and able to deliver the
Merger Consideration and furnishes evidence to that effect to the
Representative, and if the Closing does not then occur due to the refusal of any
of the Principal Stockholders to so consummate the transactions contemplated
under this Agreement, APAC will be entitled to specifically enforce the terms of
this Agreement in a court of competent jurisdiction, it being acknowledged that
monetary damages due APAC in such case cannot be adequately determined at law.

     Section 8.     Survival and Indemnification.

          (a)  Survival of Representations and Warranties.  All of the
representations, warranties, covenants, and agreements contained in this
Agreement have been relied upon and shall terminate upon the Closing, provided,
that any representation and warranty contained in Section 4(b)(iv) shall 
survive indefinitely.

          (b)  Indemnification Provisions for the Benefit of APAC and Newco.  In
the event of a misrepresentation or breach (or in the event any third party
alleges facts that, if true, would mean a misrepresentation or breach) of
Section 4(b)(iv), then each Principal Stockholder (pro rata in accordance with
his or its stock ownership shown on Section 3(b) of the Disclosure Schedule and
in no event in an aggregate amount greater than the aggregate Merger
Consideration allocated to such Principal Stockholder (as calculated prior to
the deduction of any amounts relating to his or its Stockholder Note)) agrees to
indemnify APAC and Newco from and against any Adverse Consequences APAC or Newco
actually suffers through and after the date of the claim for indemnification
resulting from, arising out of, relating to, in the nature of, or caused by such
misrepresentation or breach (or alleged breach).

          (c)  Limitation on Liability.  Notwithstanding anything to the
contrary contained herein, no Stockholder shall be liable to APAC or Newco with
respect to any Adverse Consequences suffered by APAC or Newco in connection with
this Agreement in an aggregate amount greater than the aggregate Merger
Consideration allocated to such Principal Stockholder (as calculated prior to
the deduction of any amounts relating to his or its Stockholder Note).

     Section 9.     Miscellaneous.

          (a)  Confidentiality; Publicity. Except as may be required by law or
legal or administrative process or as otherwise permitted or expressly
contemplated herein, no Party or their respective Affiliates, employees, agents
and representatives shall disclose to any third party this Agreement, the
subject matter or terms hereof or any confidential information or other
proprietary knowledge concerning the business or affairs of any other Party
which it may have acquired from such Party in the course of  pursuing the
transactions contemplated by this Agreement, without the prior consent of the
other Parties; provided, however, that any information that is otherwise
publicly available, without breach of this provision, or has been obtained from
a third party without a breach of such third party's duties, shall not be deemed
confidential information. The Parties further agree that, from and the date
hereof through the Closing Date, no public release or announcement concerning
the transactions contemplated hereby shall be issued or made by any Party
without the prior consent of the other Parties (which consent shall not be
unreasonably withheld), except (i) for such releases or announcements which may
be required by law or the rules or regulations of the United States Securities
and Exchange Commission, the National Association of Securities Dealers or
NASDAQ, in which case the Party required to make the release or announcement
shall allow the other Parties reasonable time to comment on such release or
announcement in advance of its issuance, and (ii) that each of the
Representative and the Company may make such an announcement to their respective
employees and partners, provided, that the Company may make no such
announcements without the allowing APAC reasonable time to comment on such
announcement in advance of its issuance to the Company's employees. 
Notwithstanding the foregoing, APAC and the Principal Stockholders shall
cooperate to prepare joint press releases to be issued (A) promptly following
the execution of this Agreement and (B) on the Closing Date.

          (b)  No Third-Party Beneficiaries.  Except as set forth in
Section 2(h)(ii) above, this Agreement shall not confer any rights or remedies
upon any Person other than the Parties and their respective successors and
permitted assigns.

          (c)  Entire Agreement.  This Agreement (including the documents
referred to herein) constitutes the entire agreement between the Parties and
supersedes any prior understandings, agreements, or representations by or
between the Parties, written or oral, to the extent they related in any way to
the subject matter hereof.

          (d)  Succession and Assignment.  This Agreement shall be binding upon
and inure to the benefit of the Parties named herein and their respective
successors, assigns, distributees, heirs, and grantors of any revocable trusts a
party hereto.  No Party may assign either this Agreement or any of its rights,
interests, or obligations hereunder without the prior written approval of the
other Party; provided, however, that APAC may (i) assign any or all of its
rights and interests hereunder to one or more of its Affiliates and (ii)
designate one or more of its Affiliates to perform its obligations hereunder (in
any or all of which cases APAC nonetheless shall remain responsible for the
performance of all of its obligations hereunder).

          (e)  Counterparts  This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original but all of which
together will constitute one and the same instrument.

          (f)  Headings  The section headings contained in this Agreement are
inserted for convenience only and shall not affect in any way the meaning or
interpretation of this Agreement.

          (g)  Notices.  All notices, requests, demands, claims, and other
communications hereunder will be in writing.  Any notice, request, demand,
claim, or other communication hereunder shall be deemed duly given upon receipt
if it is sent by facsimile, or reputable express courier, and addressed or
otherwise sent to the intended recipient as set forth below:

          If to the Company, until the Closing:

               Raymond R. Hipp
               ITI Marketing Services, Inc.
               902 North 91st Plaza
               Omaha, Nebraska 68114
               Facsimile:  402-392-9423

          Copy to:

               Gary D. Gilson
               Blackwell Sanders Matheny Weary & Lombardi LLP
               Suite 1100
               2300 Main Street
               Kansas City, Missouri  64105
               Facsimile:  816-983-8080

               W. Patrick Betterman
               Betterman & Perry
               444 Regency Parkway #302
               Omaha, Nebraska 68114
               Facsimile:  402-393-8645

          If to the Representative:

               Lee Mitchell
               Golder, Thoma, Cressey, Rauner Fund IV, L.P.
               6100 Sears Tower
               Chicago, Illinois  60606
               Facsimile:  312-382-2201

          Copy to:

               Kevin R. Evanich
               Kirkland & Ellis
               200 East Randolph Street
               Chicago, Illinois 60601
               Facsimile:  312-861-2200

          If to APAC, and, after the Closing, the Company:

               Marc S. Simon
               APAC TeleServices, Inc.
               One Parkway North Center, Suite 510
               Deerfield, Illinois 60015
               Facsimile:  847-374-3215

          Copy to:

               Bernard S. Kramer
               McDermott, Will & Emery
               227 West Monroe Street, Suite 5500
               Chicago, Illinois  60606
               Facsimile:  312-984-3669
               email:  [email protected]

Any Party may send any notice, request, demand, claim, or other communication
hereunder to the intended recipient at the address or facsimile number set forth
above using any other means (including personal delivery, messenger service,
ordinary mail, or electronic mail), but no such notice, request, demand, claim,
or other communication shall be deemed to have been duly given unless and until
it actually is received by the intended recipient.  Any party may change the
address or facsimile number to which notices, requests, demands, claims, and
other communications hereunder are to be delivered by giving the other Party
notice in the manner herein set forth.

          (h)  GOVERNING LAW.  THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED
IN ACCORDANCE WITH THE DOMESTIC LAWS OF THE STATE OF ILLINOIS WITHOUT GIVING
EFFECT TO ANY CHOICE OR CONFLICT OF LAW PROVISION OR RULE (EITHER OF THE STATE
OF ILLINOIS OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE
LAWS OF ANY JURISDICTION OTHER THAN THE STATE OF ILLINOIS.

          (i)  Amendments and Waivers.  No amendment of any provision of this
Agreement shall be valid unless the same shall be in writing and signed by APAC,
the Company, Steven A.  and Sheri B. Idelman and the Representative, on behalf
of the other Stockholders.  No waiver by any Party of any default,
misrepresentation, or breach of warranty or covenant hereunder, whether
intentional or not, shall be deemed to extend to any prior or subsequent
default, misrepresentation, or breach of warranty or covenant hereunder or
affect in any way any rights arising by virtue of any prior or subsequent such
occurrence.

          (j)  Severability.  Any term or provision of this Agreement that is
invalid or unenforceable in any situation in any jurisdiction shall not affect
the validity or enforceability of the remaining terms and provisions hereof or
the validity or enforceability of the offending term or provision in any other
situation or in any other jurisdiction.

          (k)  Expenses.  Except as set forth herein, each party hereto will
bear its own costs and expenses (including legal fees and expenses) incurred in
connection with this Agreement and the transactions contemplated hereby.  The
costs and expenses of Kirkland and Ellis incurred in connection with this
Agreement and the transactions contemplated hereby shall be paid by the Company
at or prior to the Closing and shall reduce the Merger Consideration.  All costs
and expenses of the Company incurred in connection with this Agreement and the
transactions contemplated hereby shall become the exclusive obligation of the
Surviving Corporation and shall in no circumstances reduce the Merger
Consideration.

          (l)  Construction.  Any reference to any federal, state, local, or
foreign statute or law shall be deemed also to refer to all rules and
regulations promulgated thereunder, unless the context requires otherwise.  The
word "including" shall mean including without limitation.  Nothing in the
Disclosure Schedule shall be deemed adequate to disclose an exception to a
representation or warranty made herein unless the Disclosure Schedule identifies
the exception with reasonable particularity.

          (m)  Incorporation of Exhibits and Schedules.  The Exhibits and
Schedules (including the Disclosure Schedule) identified in this Agreement are
incorporated herein by reference and made a part hereof.

          (n)  Cooperation.  APAC and the Principal Stockholders shall cooperate
with each other and shall cause their respective officers, employees, agents and
representatives to cooperate with each other for a period of sixty (60) days
after the Closing to provide for an orderly transition of the Company and its
Subsidiaries to APAC and to minimize the disruption resulting from the
transactions contemplated hereby.  Other than as specified in Section 9(k)
above, each Party shall be responsible for its own reasonable out-of-pocket
costs and expenses incurred in assisting the other pursuant to this
Section 9(n).  No Party shall be required by this Section 9(n) to take any
action that would unreasonably interfere with the conduct of its business.  In
addition, from time to time, as and when requested by any Party, any other Party
shall execute and deliver, or cause to be executed and delivered, all such
documents and instruments and shall take, or cause to be taken, all such further
or other actions (subject to any limitations set forth in this Agreement), as
such other Party may reasonably deem necessary or desirable to consummate the
transactions contemplated by this Agreement.

                              *    *    *    *    *

  IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the
                            date first above written.

                                   APAC TELESERVICES, INC.


                                   By: 
                                   Name: 
                                   Title: 

                                   ITI HOLDINGS, INC.


                                   By: 
                                   Name: 
                                   Title: 

                                   ITI MARKETING ACQUISITION CORP.


                                   By: 
                                   Name: 
                                   Title: 

                                   PRINCIPAL STOCKHOLDERS:

                                   GOLDER, THOMA, CRESSEY, RAUNER FUND IV, L.P.

                                   By: GTCR IV, L.P.
                                   Its:  General Partner 

                                   By: Golder, Thoma, Cressey, Rauner, Inc.
                                   Its: General Partner

                                   By: 
                                   Name: 
                                   Title: 



                                   James M. Bata


                                   Joseph R. Dougherty


                                   Bradley T. Harslem


                                   Daniel S. Hicks


                                   Raymond R. Hipp, both individually 
                                   and as trustee of the Raymond R. Hipp
                                   Trust dated 9/24/87


                                   Roy E. Hunt


                                   James K. Lines


                                   Kayle D. Neeley


                                   Ted J. Pfau


                                   John T. Calk


                                   L. Clark Sisson


                                   Christopher R. Rehberg


                                   Steven A. Idelman


                                   Sheri B. Idelman



                                   Tami L. Gabrielson




Exhibits:

Exhibit A: Agreements Executed Upon Signing of Merger Agreement
Exhibit B: ITI Marketing Services, Inc. Total Company  Indebtedness 
           (May 31, 1998)
Exhibit C: ITI Marketing Services, Inc. Aggregate Closing Merger Consideration
Exhibit D: ITI Marketing Services, Inc.  Cash Requirement
Exhibit E-1: Form of Opinion of Blackwell Sanders Matheny Weary & Lombardi LLP
Exhibit E-2: Form of Opinion of Kirkland & Ellis

Disclosure Schedules:

3(a):  States Where Company and Subsidiaries are Incorporated and Authorized 
       to do Business
3(b):  Capital Stock, Record Owners
3(d):  Notices/Consents Required
3(e):  Broker's Fees
3(f):  Assets used by ITI Marketing Services, Inc. Which it Does Not Lease or
Own
3(g):  Subsidiaries
3(h):  Financial Statements
3(i):  Events Since Most Recent Fiscal Year End
3(j):  Undisclosed Liabilities
3(k):  Compliance with Applicable Laws
3(l):  Tax Issues
3(m)(ii):  Leased Property
3(n):  Licenses
3(o):  Tangible Assets
3(p):  Material Contracts
3(q):  Accounts Receivable
3(s):  Litigation
3(t):  Employees
3(u):  Employee Benefit Plans
3(w):  Environmental
3(x):  Business Relationship with the Company and its Subsidiaries
3(y):  Clients
3(z):  Bank Accounts
4(a)(iii):  Consents
4(b)(iv):  Capital Stock
5(c):  Operation of Business










                                CREDIT AGREEMENT


                            DATED AS OF MAY 20, 1998,


                                      AMONG


                             APAC TELESERVICES, INC.

                             THE BANKS PARTY HERETO,



                                       AND


                         HARRIS TRUST AND SAVINGS BANK,
                                    as Agent

                                       AND

                                BANK OF MONTREAL,
                              as Syndication Agent
                                TABLE OF CONTENTS

SECTION                        DESCRIPTION                             PAGE

SECTION 1.                     THE CREDIT
                               FACILITIES.                             1

Section 1.1.                   Revolving Credit
                               Commitments                             1
Section 1.2.                   Letters of Credit
                                                                       1
Section 1.3.                   Term Loan
                               Commitments.                            4
Section 1.4.                   Applicable
                               Interest Rates on
                               Revolving and
                               Term Loans                              4
Section 1.5.                   Minimum Borrowing
                               Amounts on
                               Revolving and
                               Term Loans                              6
Section 1.6.                   Manner of
                               Borrowing
                               Revolving and
                               Term Loans and
                               Designating
                               Applicable
                               Interest Rates                           6
Section 1.7.                   Default Rate on
                               Revolving and
                               Term Loans                               8
Section 1.8.                   Swing Loans                              8
Section 1.9.                   Interest Periods
                               for All Loans                           11
Section 1.10.                  Maturity of All
                               Loans.                                  12
Section 1.11.                  Prepayments.                            12
Section 1.12.                  The Notes.                              14
Section 1.13.                  Funding Indemnity
                                                                       15
Section 1.14.                  Commitment
                               Terminations                            15
Section 1.15.                  Rate
                               Determinations                          16

Section 2.                     Fees and
                               Substitution of
                               Banks.                                  16

Section 2.1.                   Fees.                                   16
Section 2.2.                   Substitution of
                               Banks.                                  17
Section 2.3.                   Defaulting Bank                         17

Section 3.                     Place and
                               Application of
                               Payments                                18


Section 4.                     Guaranties                              19

Section 4.1.                   Collateral                              19
Section 4.2.                   Guaranties                              19
Section 4.3.                   Further
                               Assurances.                             19

Section 5.                     Definitions;
                               Interpretation.                         20
Section 5.1.                   Definitions.                            20
Section 5.2.                   Interpretation.                         33
Section 5.3.                   Change in
                               Accounting
                               Principles                              33


Section 6.                     Representations
                               and Warranties.                         34
Section 6.1.                   Organization and
                               Qualification                           34
Section 6.2.                   Subsidiaries                            34
Section 6.3.                   Authority and
                               Validity of
                               Obligations                             35
Section 6.4.                   Use of Proceeds;
                               Margin Stock                            35
Section 6.5.                   Financial Reports
                                                                       35
Section 6.6.                   No Material
                               Adverse Change                          36
Section 6.7.                   Full Disclosure                         36
Section 6.8.                   Trademarks,
                               Franchises, and
                               Licenses                                37
Section 6.9.                   Governmental
                               Authority and
                               Licensing                               37
Section 6.10.                  Good Title                              37
Section 6.11.                  Litigation and
                               Other
                               Controversies                           37
Section 6.12.                  Taxes                                   37
Section 6.13.                  Approvals                               38
Section 6.14.                  Affiliate
                               Transactions                            38
Section 6.15.                  Investment
                               Company; Public
                               Utility Holding
                               Company                                 38
Section 6.16.                  ERISA                                   38
Section 6.17.                  Compliance with
                               Laws                                    38
Section 6.18.                  Other Agreements
                                                                       39
Section 6.19.                  Solvency                                39
Section 6.20.                  ITI Marketing
                               Acquisition                             39
Section 6.21.                  Year 2000
                               Compliance                              39
Section 6.22.                  No Default                              40


Section 7.                     Conditions
                               Precedent.                              40
Section 7.1.                   Initial Credit
                               Event.                                  40
Section 7.2.                   All Credit
                               Events.                                 42
Section 7.3.                   Existing Credit
                               Agreement                               43


Section 8.                     Covenants.                              43

Section 8.1.                   Maintenance of
                               Business                                44
Section 8.2.                   Maintenance of
                               Properties                              44
Section 8.3.                   Taxes and
                               Assessments                             44
Section 8.4.                   Insurance                               44
Section 8.5.                   Financial Reports
                                                                       44
Section 8.6.                   Inspection                              46
Section 8.7.                   Indebtedness for
                               Borrowed Money                          47
Section 8.8.                   Liens                                   47
Section 8.9.                   Investments,
                               Acquisitions,
                               Loans, Advances
                               and Guaranties                          48
Section 8.10.                  Mergers,
                               Consolidations
                               and Sales                               50
Section 8.11.                  Maintenance of
                               Subsidiaries                            51
Section 8.12.                  Dividends and
                               Certain Other
                               Restricted
                               Payments                                51
Section 8.13.                  ERISA                                   52
Section 8.14.                  Compliance with
                               Laws                                    52
Section 8.15.                  Burdensome
                               Contracts With
                               Affiliates                              52
Section 8.16.                  No Changes in
                               Fiscal Year                             52
Section 8.17.                  Formation of
                               Subsidiaries                            52
Section 8.18.                  Change in the
                               Nature of
                               Business                                52
Section 8.19.                  Use of Loan
                               Proceeds                                53
Section 8.20.                  No Restrictions
                               on Subsidiary
                               Distributions                           53
Section 8.21.                  Subordinated Debt
                                                                       53
Section 8.22.                  Total Debt Ratio
                                                                       53
Section 8.23.                  Net Worth                               54
Section 8.24.                  Fixed Charge
                               Coverage Ratio.                         54
Section 8.25.                  Minimum Adjusted
                               EBITDA                                  54
Section 8.26.                  Operating Leases
                                                                       54
Section 8.27.                  Interest Rate
                               Protection                              55

Section 9.                     Events of Default and Remedies.         55

Section 9.1.                   Events of Default
                                                                       55
Section 9.2.                   Non-Bankruptcy
                               Defaults.                               57
Section 9.3.                   Bankruptcy
                               Defaults                                57

Section 9.4.                   Collateral for
                               Undrawn Letters
                               of Credit                               58
Section 9.5.                   Notice of Default
                                                                       58
Section 9.6.                   Expenses                                58

Section 10.                    Change in
                               Circumstances                           58

Section 10.1.                  Change of Law                           58
Section 10.2.                  Unavailability of
                               Deposits or
                               Inability to
                               Ascertain, or
                               Inadequacy of,
                               LIBOR                                   59
Section 10.3.                  Increased Cost
                               and Reduced
                               Return                                  59
Section 10.4.                  Lending Offices                         61
Section 10.5.                  Discretion of
                               Bank as to Manner
                               of Funding                              61
Section 10.6.                  Bank's Duty to
                               Mitigate                                61

Section 11.                    The Agent and
                               Issuing Bank                            62

Section 11.1.                  Appointment and
                               Authorization of
                               Agent                                   62
Section 11.2.                  Agent and its
                               Affiliates                              62
Section 11.3.                  Action by Agent                         62
Section 11.4.                  Consultation with
                               Experts                                 63
Section 11.5.                  Liability of
                               Agent; Credit
                               Decision                                63
Section 11.6.                  Indemnity                               63
Section 11.7.                  Resignation of
                               Agent and
                               Successor Agent                         64
Section 11.8.                  Interest Rate
                               Hedging
                               Arrangements                            64
Section 11.9.                  Issuing Bank.                           64
Section 11.10.                 Agent's
                               Relationship with
                               Borrower                                64

Section 12.                    Miscellaneous                           65

Section 12.1.                  Withholding Taxes
                                                                       65
Section 12.2.                  No Waiver,
                               Cumulative
                               Remedies.                               66
Section 12.3.                  Non-Business
                               Days.                                   66
Section 12.4.                  Documentary
                               Taxes.                                  66
Section 12.5.                  Survival of
                               Representations.
                                                                       66
Section 12.6.                  Survival of
                               Indemnities.                            66
Section 12.7.                  Sharing of Set-
                               Off                                     66
Section 12.8.                  Notices.                                67
Section 12.9.                  Counterparts.                           67
Section 12.10.                 Successors and
                               Assigns                                 68
Section 12.11.                 Participants                            68
Section 12.12.                 Assignment of
                               Commitments by
                               Banks                                   68
Section 12.13.                 Amendments.                             69
Section 12.14.                 Headings.                               69
Section 12.15.                 Costs and
                               Expenses.                               69
Section 12.16.                 Set-off.                                70
Section 12.17.                 Entire Agreement
                                                                       70
Section 12.18.                 Governing Law                           71
Section 12.19.                 Severability of
                               Provisions.                             71
Section 12.20.                 Excess Interest                         71
Section 12.21.                 Confidentiality                         71
Section 12.22.                 Single Bank                             72
Section 12.23.                 Syndication Agent
                                                                       72
Section 12.24.                 Submission to
                               Jurisdiction;
                               Waiver of Jury
                               Trial                                   72

Signature Page  . . . . . . . . . . . . . . . . . . . . . . . .  . . . 73

Exhibit A - Notice of Payment Request

Exhibit B - Notice of Borrowing
EXHIBIT C - Notice of Continuation/Conversion
EXHIBIT D - Revolving Note
EXHIBIT E - Term Note
EXHIBIT F - Swingline Note
EXHIBIT G - Compliance Certificate
EXHIBIT H - Assignment and Acceptance
SCHEDULE 6.2 - Subsidiaries
SCHEDULE 8.7 - Other Indebtedness
SCHEDULE 8.8 - Other Liens
SCHEDULE 8.9 - Present Investments in Subsidiaries

                                CREDIT AGREEMENT


     This Credit  Agreement is entered into as of the  20th day of May, 1998, by
and between APAC  TeleServices, Inc., an Illinois corporation  (the "Borrower"),
Harris Trust and  Savings Bank, an Illinois banking association, individually as
a Bank and  as an agent (in such capacity as agent being hereinafter referred to
as  the "Agent"),  and the  lending institutions which  are or  hereafter become
signatories hereto (collectively the "Banks" and individually a "Bank").

                                    RECITALS


      A.  The Borrower has requested that the Banks loan monies to the Borrower.

      B.  The Banks, upon  acceptance of  this Agreement in  writing, will  lend
monies  and/or   make  advances,  extensions   of  credit  or   other  financial
accommodations  to, on behalf  of or  for the  benefit of the  Borrower pursuant
hereto.

     NOW, THEREFORE, in  consideration of the recitals set forth above, which by
this reference  are incorporated  into the  Agreement set  forth below,  and for
other good and valuable consideration, the receipt  and sufficiency of which are
hereby acknowledged  and subject to the  terms and conditions hereof  and on the
basis of the representations and warranties herein set forth, the Borrower,  the
Agent and the Banks hereby agree to the following:


SECTION 1.    THE CREDIT FACILITIES.

  Section 1.1.  Revolving  Credit  Commitments.    Subject  to   the  terms  and
conditions hereof, each Bank, by its acceptance hereof, severally agrees to make
a loan or loans (individually a "Revolving Loan" and collectively the "Revolving
Loans") to the Borrower  in U.S. Dollars from time to time  on a revolving basis
up to the  amount of such Bank's  revolving credit commitment  set forth on  the
applicable  signature page  hereof  or  pursuant  to Section 12.12  hereof  (its
"Revolving  Credit   Commitment"  and,  cumulatively  for  all  the  Banks,  the
"Revolving Credit Commitments"),  subject to any reductions  thereof pursuant to
the terms hereof, before the Revolving Credit Termination Date.  The sum  of the
aggregate principal amount of  Revolving Loans, Swing Loans and  L/C Obligations
at any  time outstanding shall  not exceed the  Revolving Credit  Commitments in
effect  at such time.   Each Borrowing of Revolving Loans  shall be made ratably
from  the Banks  in proportion  to their  respective  Revolver Percentages.   As
provided in Section 1.6(a) hereof, the Borrower may elect that each Borrowing of
Revolving  Loans be either Base Rate Loans or Eurodollar Loans.  Revolving Loans
may be repaid and the  principal amount thereof reborrowed before the  Revolving
Credit Termination Date, subject to the terms and conditions hereof.

  Section 1.2.  Letters  of Credit.   (a) General Terms.   Subject to  the terms
and conditions  hereof, as part of the Revolving  Credit, the Issuing Bank shall
issue standby and commercial  letters of credit (each a "Letter  of Credit") for
the Borrower's account in U.S. Dollars in an aggregate undrawn face amount up to
the amount of the L/C Commitment, provided that the aggregate L/C Obligations at
any time outstanding  shall not exceed  (i) $10,000,000 and (ii) the  difference
between the  Revolving  Credit  Commitments  in  effect at  such  time  and  the
aggregate principal  amount of Revolving Loans and Swing Loans then outstanding.
Each Letter of Credit shall be issued  by the Issuing Bank, but each Bank  shall
be obligated  to reimburse the Issuing Bank  for such Bank's Revolver Percentage
of the amount of each drawing thereunder and, accordingly, each Letter of Credit
shall constitute usage of the Revolving Credit  Commitment of each Bank pro rata
in accordance with its Revolver Percentage.


     (b)  Applications.  At  any time  before the  Revolving Credit  Termination
Date, the Issuing Bank shall, at the  request of the Borrower, issue one or more
Letters  of Credit, in a form satisfactory  to the Issuing Bank, with expiration
dates no later than  the earlier of 12 months  from the date of issuance  (or be
cancelable not later than 12 months from the date of  issuance and each renewal)
or  Revolving Credit Termination Date, in an  aggregate face amount as set forth
above, upon the receipt of an application  duly executed by the Borrower for the
relevant Letter of Credit in the form then customarily prescribed by the Issuing
Bank   for  the   Letter   of   Credit   requested  (each   an   "Application").
Notwithstanding  anything contained in any Application to the contrary:  (i) the
Borrower shall pay fees in connection with each Letter of Credit as set forth in
Section 2.1 hereof, (ii) except  as otherwise provided  in Section 1.11  hereof,
before the occurrence of a Default or an Event of Default, the Issuing Bank will
not call for the  funding by the Borrower of any amount under a Letter of Credit
before  being presented with a drawing thereunder, and (iii) if the Issuing Bank
is not timely reimbursed for the amount of any drawing under a Letter  of Credit
on  the date such  drawing is paid,  the Borrower's obligation  to reimburse the
Issuing  Bank for  the amount  of such  drawing shall  bear interest  (which the
Borrower hereby promises to pay) from and after the date such drawing is paid at
a  rate  per annum  equal  to  the sum  of  2% plus  the  Applicable  Margin for
Reimbursement Obligations plus  the Base Rate from time  to time in effect.   If
the Issuing  Bank issues any Letter  of Credit with  an expiration date  that is
automatically  extended unless the Issuing Bank gives notice that the expiration
date  will not so extend beyond its  then scheduled expiration date, the Issuing
Bank will give  such notice of non-renewal before the  time necessary to prevent
such  automatic  extension  if  before  such  required  notice  date:    (i) the
expiration date  of such  Letter of  Credit if  so extended would  be after  the
Revolving Credit  Termination Date,  (ii) the Revolving Credit  Commitments have
been terminated, or (iii) a Default or an Event of Default exists and the Agent,
at the direction of the Required Banks, has given the  Issuing Bank instructions
not to so  permit the extension of the expiration date of such Letter of Credit.
The  Issuing Bank  agrees  to  issue  amendments  to  the  Letter(s)  of  Credit
increasing the amount, or  extending the expiration date, thereof at the request
of the  Borrower subject to the  conditions of Section 7.2 hereof  and the other
terms of this Section 1.2.

     (c)  The Reimbursement Obligations.  Subject to  Section 1.2(b) hereof, the
obligation of the Borrower to reimburse the Issuing  Bank for all drawings under
a  Letter of  Credit (a  "Reimbursement Obligation")  shall be  governed by  the
Application related to such Letter of Credit, except that reimbursement shall be
made by no later than 11:00 a.m. (Chicago time) on the date when each drawing is
paid in immediately available  funds at the  Issuing Bank's principal office  in
Chicago, Illinois or  such other  office as the  Issuing Bank  may designate  in
writing  to the Borrower.  If the Borrower  does not make any such reimbursement
payment on  the date due and  the Participating Banks fund  their participations
therein in  the  manner set  forth in  Section 1.2(d) below,  then all  payments
thereafter  received by the  Issuing Bank  in discharge  of any of  the relevant
Reimbursement Obligations shall be distributed in accordance with Section 1.2(d)
below.

     (d)  The  Participating Interests.   Each Bank,  by its  acceptance hereof,
severally agrees to purchase from the  Issuing Bank, and the Issuing Bank hereby
agrees  to  sell to  each  such  Bank  (a "Participating  Bank"),  an  undivided
percentage participating interest (a "Participating Interest"), to the extent of
its  Revolver  Percentage,  in  each  Letter  of  Credit  issued  by,  and  each
Reimbursement  Obligation owed to,  the Issuing Bank.   Upon any  failure by the
Borrower to  pay any Reimbursement Obligation  at the time required  on the date
the related  drawing is paid, as  set forth in  Section 1.2(c) above, or  if the
Issuing  Bank is required at any time to return to the Borrower or to a trustee,
receiver, liquidator, custodian, or other Person  any portion of any payment  of
any Reimbursement Obligation,  each Participating Bank shall, not later than the
Business Day it receives a certificate in the form of Exhibit A  hereto from the
Issuing Bank  to such effect, if  such certificate is received  before 1:00 p.m.
(Chicago  time),  or  not later  than  1:00 p.m.  (Chicago  time)  the following
Business  Day,  if such  certificate is  received after  such  time, pay  to the
Issuing Bank an amount equal to such Participating Bank's Revolver Percentage of
such unpaid  or recaptured  Reimbursement Obligation  together with  interest on
such amount accrued from  the date the related payment  was made by the  Issuing
Bank to the date of such payment by such Participating Bank at a rate  per annum
equal to: (i) from the date the related payment was made by  the Issuing Bank to
the  date 2 Business  Days  after  payment by  such  Participating  Bank is  due
hereunder,  the Federal  Funds Rate  for each  such day  and (ii) from  the date
2 Business Days  after the date such payment is due from such Participating Bank
to the date such  payment is made by such  Participating Bank, the Base  Rate in
effect for  each such  day.   Each such Participating  Bank shall  thereafter be
entitled to receive its  Revolver Percentage of each payment received in respect
of the relevant Reimbursement Obligation and  of interest paid thereon, with the
Issuing Bank retaining its Revolver Percentage as a Bank hereunder.  

     The  several obligations  of the  Participating Banks  to the  Issuing Bank
under  this Section 1.2 shall be absolute,  irrevocable, and unconditional under
any and all circumstances  whatsoever and shall not  be subject to any  set-off,
counterclaim or defense to payment which any Participating Bank may have or have
had against the  Borrower, the Agent, the  Issuing Bank, any other Bank,  or any
other Person whatsoever.  Without limiting the generality of the foregoing, such
obligations shall not be affected  by any Default or Event of Default  or by any
reduction  or termination of any  Commitment of any Bank,  and each payment by a
Participating  Bank under  this Section 1.2  shall be  made without  any offset,
abatement, withholding  or  reduction whatsoever.   The  Issuing  Bank shall  be
entitled  to offset  amounts  received for  the  account of  a  Bank under  this
Agreement  against  unpaid  amounts due  from  such  Bank  to the  Issuing  Bank
hereunder  (whether as fundings  of participations,  indemnities, or otherwise),
but  shall not be entitled to offset against amounts owed to the Issuing Bank by
any Bank arising outside of this Agreement.

     (e)  Indemnification.   The  Participating Banks  shall, to  the extent  of
their respective Revolver Percentages, indemnify the Issuing Bank (to the extent
not reimbursed by  the Borrower) against any cost, expense (including reasonable
counsel  fees and  disbursements),  claim, demand,  action,  loss, or  liability
(except such  as  result from  the Issuing  Bank's gross  negligence or  willful
misconduct) that the  Issuing Bank may  suffer or incur  in connection with  any
Letter of  Credit.    The obligations  of  the Participating  Banks  under  this
Section 1.2(e) and all other parts of this Section 1.2 shall survive termination
of this Agreement and of all Applications, Letters of Credit, and all drafts and
other documents presented in connection with drawings thereunder.


  Section 1.3.  Term  Loan Commitments.   Subject  to the  terms  and conditions
hereof, each  Bank, by its  acceptance hereof, severally  agrees to make  a loan
(individually a "Term  Loan" and collectively the  "Term Loans") to the Borrower
in the amount of such Bank's term loan commitment as set forth on the applicable
signature  page  hereof or  pursuant  to Section 12.12  hereof  (its  "Term Loan
Commitment" and,  cumulatively for all the Banks,  the "Term Loan Commitments").
The Term Loans  shall be made,  if at all, on  or before June 1, 1998,  at which
time the  Term Loan Commitments shall expire.  The  Term Loans shall be advanced
in a  single Borrowing and shall be  made ratably by the  Banks in proportion to
their respective  Term Loan Percentages.  As  provided in Section 1.6(a) hereof,
the Borrower may elect that  the Term Loans be outstanding as Base Rate Loans or
Eurodollar Loans.  No amount repaid or prepaid on  any Term Loan may be borrowed
again.

  Section 1.4.  Applicable  Interest  Rates   on  Revolving   and  Term   Loans.
(a) Base Rate  Loans.  Each Base  Rate Loan made  or maintained by a  Bank shall
bear interest during  each Interest Period  it is outstanding  (computed on  the
basis of  a year of  365 or 366 days,  as the case may  be, and the  actual days
elapsed, except that determinations made  under clause (ii) of the definition of
Base Rate set forth  below shall be computed on the basis of  a year of 360 days
and actual  days elapsed) on the  unpaid principal amount thereof  from the date
such Loan is advanced, continued or created by conversion from a Eurodollar Loan
until maturity (whether by acceleration or  otherwise) at a rate per annum equal
to  the sum of  the Applicable Margin  plus the Base  Rate from time  to time in
effect, payable on the last day of  its Interest Period and at maturity (whether
by acceleration or otherwise).

     "Base  Rate" means for  any day,  the greater  of (i) the rate  of interest
announced by the  Agent from time  to time as its  prime commercial rate,  as in
effect  on such day (it being  acknowledged and agreed that rate  may not be the
Agent's best or lowest rate); and (ii) the sum of (x) the rate determined by the
Agent to be the average (rounded upwards, if necessary, to the next higher 1/100
of  1%) of the rates per  annum quoted to the  Agent at approximately 10:00 a.m.
(Chicago time) (or as  soon thereafter as  is practicable) on  such day (or,  if
such day is  not a Business Day,  on the immediately preceding  Business Day) by
two or more  Federal funds brokers  selected by the  Agent for  the sale to  the
Agent at face  value of Federal funds  in an amount  equal or comparable to  the
principal amount owed to the Agent for which such rate is being determined, plus
(y) 1/2 of 1% (0.5%).

     (b)  Eurodollar Loans.  Each  Eurodollar Loan made or maintained by  a Bank
shall  bear interest during each Interest  Period it is outstanding (computed on
the basis of a year of 360 days and actual days elapsed) on the unpaid principal
amount thereof from  the date such  Loan is advanced,  continued, or created  by
conversion from  a Base  Rate Loan  until maturity  (whether by acceleration  or
otherwise)  at a rate per  annum equal to the sum  of the Applicable Margin plus
the Adjusted LIBOR applicable for such Interest Period, payable on  the last day
of the  Interest Period and at maturity  (whether by acceleration or otherwise),
and, if the applicable Interest Period is longer than three months, on each  day
occurring every three months after the commencement of such Interest Period.


     "Adjusted LIBOR" means, for  any Borrowing of Eurodollar Loans, a  rate per
annum determined in accordance with the following formula:

     Adjusted LIBOR =                          LIBOR                     
                              1 - Eurodollar Reserve Percentage

     "LIBOR" means, for an Interest Period for a  Borrowing of Eurodollar Loans,
(a) the LIBOR Index Rate  for such Interest Period,  if such rate is  available,
and (b) if the LIBOR Index Rate cannot be determined, the arithmetic average  of
the rates of interest per  annum (rounded upwards, if necessary, to  the nearest
1/100 of 1%) at  which deposits in U.S.  Dollars in immediately available  funds
are offered to  the Agent at 11:00 a.m.  (London, England time) 2 Business  Days
before  the beginning of  such Interest Period  by major banks  in the interbank
eurodollar market selected by the Agent for delivery on the first day of and for
a period equal to such Interest Period  and in an amount equal or comparable  to
the principal amount of the Eurodollar Loan scheduled to be made by the Agent as
part of such Borrowing.


     "LIBOR Index  Rate" means,  for  any Interest  Period, the  rate per  annum
(rounded upwards, if necessary,  to the next higher one  hundred-thousandth of a
percentage  point) for  deposits in  U.S.  Dollars for  a period  equal to  such
Interest  Period,  which appears  on the  Telerate Page  3750  as of  11:00 a.m.
(London, England time)  on the day  2 Business Days  before the commencement  of
such Interest Period.

     "Telerate Page 3750" means the display designated as "Page 3750" on the Dow
Jones Telerate  Service (or  such other page  as may replace  Page 3750  on that
service or  such  other service  as may  be  nominated by  the British  Bankers'
Association  as the  information vendor  for the  purpose of  displaying British
Bankers' Association Interest Settlement Rates for U.S. Dollar deposits).

     "Eurodollar  Reserve Percentage"  means,  for any  Borrowing of  Eurodollar
Loans, the daily average for the applicable Interest Period of the maximum rate,
expressed as a  decimal, at which  reserves (including, without  limitation, any
supplemental, marginal, and emergency reserves) are imposed during such Interest
Period  by  the  Board of  Governors  of  the  Federal  Reserve System  (or  any
successor)   on  "eurocurrency   liabilities",  as   defined  in   such  Board's
Regulation D (or  in respect of any other  category of liabilities that includes
deposits  by  reference  to which  the  interest  rate  on Eurodollar  Loans  is
determined or  any category of extensions of credit or other assets that include
loans by  non-United States  offices of  any Bank  to United  States residents),
subject  to any  amendments of  such reserve  requirement by  such Board  or its
successor,  taking  into  account  any transitional  adjustments  thereto.   For
purposes  of  this definition,  the  Eurodollar  Loans  shall be  deemed  to  be
"eurocurrency liabilities"  as defined in Regulation D without benefit or credit
for any prorations, exemptions or offsets under Regulation D.

  Section 1.5.  Minimum  Borrowing Amounts  on Revolving and  Term Loans.   Each
Borrowing of Base Rate  Loans advanced under the  Revolving Credit or Term  Loan
Commitments  shall be  in an  amount not  less than  $5,000,000 or  such greater
amount  which  is an  integral  multiple  of  $1,000,000.    Each  Borrowing  of
Eurodollar Loans advanced, continued, or converted under the Revolving Credit or
Term Loan Commitments shall be in an amount equal to $10,000,000 or such greater
amount which is an integral multiple of $1,000,000.

  Section 1.6.  Manner of  Borrowing Revolving  and Term  Loans and  Designating
Applicable Interest  Rates.  (a) Notice to  the Agent.  The  Borrower shall give
notice  to the Agent by no later than 10:00 a.m. (Chicago time):  (i) at least 3
Business Days  before the  date  on which  the Borrower  requests  the Banks  to
advance a Borrowing of Eurodollar Loans  under the Revolving Credit or Term Loan
Commitments and  (ii) on the date the  Borrower requests the Banks  to advance a
Borrowing  of  Base   Rate  Loans  under  the  Revolving  Credit  or  Term  Loan
Commitments.   The Loans  included in  each such  Borrowing shall  bear interest
initially  at the  type of  rate specified  in such notice  of a  new Borrowing.
Thereafter, the Borrower may  from time to time elect to  change or continue the
type of interest rate borne by  each such Borrowing or, subject to Section 1.5's
minimum amount requirement for each outstanding Borrowing, a portion thereof, as
follows:   (i) if such Borrowing is of Eurodollar Loans,  on the last day of the
Interest Period  applicable thereto, the  Borrower may  continue part or  all of
such Borrowing as Eurodollar Loans or convert part or all of such Borrowing into
Base Rate Loans or (ii) if such Borrowing is of Base Rate Loans, on any Business
Day, the  Borrower may  convert all  or part of  such Borrowing  into Eurodollar
Loans for an Interest Period or Interest Periods specified by the Borrower.  The
Borrower shall give  all such notices requesting  the advance, continuation,  or
conversion of a Borrowing under the Revolving Credit or Term Loan Commitments in
each  case  to  the  Agent  by telephone  or  telecopy  (which  notice  shall be
irrevocable once  given and,  if by telephone,  shall be  promptly confirmed  in
writing)  substantially in  the  form attached  hereto as  Exhibit B  (Notice of
Borrowing) or  Exhibit C (Notice of Continuation/Conversion),  as applicable, or
in such other form  acceptable to the Agent  under the Revolving Credit or  Term
Loan Commitments.  Notices of the continuation of such a Borrowing of Eurodollar
Loans for an additional Interest Period or  of the conversion of part or all  of
such a Borrowing of Eurodollar Loans into  Base Rate Loans or of Base Rate Loans
into Eurodollar Loans  must be given by no later  than 10:00 a.m. (Chicago time)
at  least  3 Business  Days before  the date  of  the requested  continuation or
conversion.    All  such  notices  concerning  the  advance,  continuation,   or
conversion of  a Borrowing under  the Revolving Credit or  Term Loan Commitments
shall specify the date of the requested advance, continuation, or conversion  of
a  Borrowing  (which shall  be  a Business  Day),  the amount  of  the requested
Borrowing to be advanced, continued, or converted, the type of Loans to comprise
such new,  continued, or converted  Borrowing and,  if such Borrowing  is to  be
comprised  of Eurodollar  Loans, the  Interest Period  applicable thereto.   The
Borrower  agrees that  the Agent  may rely  on any  such telephonic  or telecopy
notice  given by any  person the Agent  in good faith believes  is an Authorized
Representative without the  necessity of independent  investigation, and in  the
event any such notice by telephone conflicts with any written confirmation, such
telephonic notice shall govern if the Agent has acted in good  faith in reliance
thereon.


     (b)  Notice to  the Banks.    The Agent  shall  give prompt  telephonic  or
telecopy  notice to each Bank of any  notice from the Borrower received pursuant
to  Section 1.6(a)  above  and,  if  such notice  requests  the  Banks  to  make
Eurodollar Loans under the Revolving Credit or Term Loan Commitments,  the Agent
shall give notice  to the Borrower and  each Bank by like means  of the interest
rate applicable thereto promptly after the Agent has made such determination.

     (c)  Borrower's Failure to Notify; Automatic Continuations and Conversions.
Any outstanding Borrowing of Base Rate Loans under  the Revolving Credit or Term
Loan Commitments  shall automatically  be continued  for an additional  Interest
Period on the last day of its  then current Interest Period unless the  Borrower
has notified the  Agent within  the period required  by Section 1.6(a) that  the
Borrower intends to convert such Borrowing, subject  to Section 7.2 hereof, into
a  Borrowing  of  Eurodollar  Loans under  the  Revolving  Credit  or  Term Loan
Commitments or such Borrowing is prepaid in accordance with Section 1.11(a).  If
the  Borrower fails  to  give notice  pursuant  to Section 1.6(a)  above  of the
continuation or conversion of any outstanding principal amount of a Borrowing of
Eurodollar Loans before the last day of its  then current Interest Period within
the period required by  Section 1.6(a) or, whether or  not such notice has  been
given,  one  or  more  of  the conditions  set  forth  in  Section  7.2  for the
continuation  or conversion  of a  Borrowing  of Eurodollar  Loans would  not be
satisfied and such Borrowing is not prepaid  in accordance with Section 1.11(a),
such Borrowing shall automatically  be converted into a  Borrowing of Base  Rate
Loans.    In  the  event   the  Borrower  fails  to  give  notice   pursuant  to
Section 1.6(a) above  of  a Borrowing  equal to  the amount  of a  Reimbursement
Obligation and has not notified the Agent by 1:00 p.m. (Chicago time) on the day
such  Reimbursement  Obligation  becomes  due  that  it  intends to  repay  such
Reimbursement Obligation through  funds not borrowed  under this Agreement,  the
Borrower  shall be deemed  to have requested  a Borrowing of Base  Rate Loans on
such  day in the  amount of  the Reimbursement  Obligation then due,  subject to
Section 7  hereof, which  Borrowing shall  be applied  to pay  the Reimbursement
Obligation then due.

     (d)  Disbursement of Loans.  Not later than 1:00 p.m. (Chicago time) on the
date of any requested  advance of a new Borrowing under the  Revolving Credit or
Term Loan  Commitments,  subject  to  Section 7 hereof,  each  Bank  shall  make
available  its  Loan  comprising part  of  such Borrowing  in  funds immediately
available at the  principal office of the Agent in Chicago, Illinois.  The Agent
shall make the proceeds of  each new Borrowing available to the  Borrower at the
Agent's principal  office in  Chicago, Illinois  (or by  wire transfer  of funds
pursuant to the Borrower's written instructions to the Agent).


     (e)  Agent Reliance  on Bank  Funding.  Unless  the Agent  shall have  been
notified by a Bank prior to  (or, in the case of a Borrowing of Base Rate Loans,
by 1:00 p.m. (Chicago time) on) the date on which such Bank is scheduled to make
payment to the Agent of  the proceeds of a Loan (which notice shall be effective
upon receipt) that such Bank does not intend to make such payment, the Agent may
assume  that such  Bank has  made such  payment when  due and  the Agent  may in
reliance  upon such assumption (but shall not  be required to) make available to
the Borrower  the proceeds of the Loan to be made  by such Bank and, if any Bank
has not in fact made such payment to  the Agent, such Bank shall, on demand, pay
to the Agent the amount made available to the Borrower attributable to such Bank
together with  interest  thereon  in  respect of  each  day  during  the  period
commencing on the date such amount was made available to the Borrower and ending
on (but  excluding) the date such Bank  pays such amount to the  Agent at a rate
per annum equal to (i) from the date  the related advance was made by the  Agent
to the  date 2 Business Days  after payment by  such Bank is due  hereunder, the
Federal Funds Rate  for each  such day and  (ii) from the  date 2 Business  Days
after the  date such payment is due  from such Bank to the  date such payment is
made by such Bank, the Base Rate in effect for each such day.  If such amount is
not  received from such Bank by the  Agent immediately upon demand, the Borrower
will, on  demand, repay to  the Agent the proceeds  of the Loan  attributable to
such Bank with interest thereon at a  rate per annum equal to the interest  rate
applicable to  the relevant Loan,  but without such  payment being  considered a
payment or prepayment of a Loan under Section 1.13 hereof, so that the  Borrower
will have no liability under such Section with respect to such payment.

  Section 1.7.  Default  Rate on  Revolving  and  Term Loans.    Notwithstanding
anything to  the contrary contained  in Section 1.4 hereof,  while any Event  of
Default exists or  after acceleration, the Borrower shall pay interest (after as
well  as before entry of judgment thereon to the extent permitted by law) on the
principal amount of all Revolving Loans and Term Loans (computed on the basis of
a year of 360 days and actual days elapsed) at a rate per annum equal to:

          (a)  for any Base Rate Loan, the sum of 2% plus the Applicable  Margin
     plus the Base Rate from time to time in effect; and

          (b)  for any Eurodollar Loan, the sum  of 2% plus the rate of interest
     in effect thereon at the time of such default until the end of the Interest
     Period applicable thereto and, thereafter at a rate per annum  equal to the
     sum of 2% plus the Applicable Margin for Base Rate Loans plus the Base Rate
     from time to time in effect;


provided, however, that in the absence of acceleration, any adjustments pursuant
to this  Section 1.7 shall be  made at the  election of the Required  Banks with
written notice  to the Borrower.   While  any Event of  Default exists  or after
acceleration, interest shall  be paid on demand  of the Agent at  the request or
with the consent of the Required Banks. 

  Section 1.8.  Swing Loans.   (a) Generally.  Subject  to all of the  terms and
conditions hereof,  Agent agrees to make  loans in U.S. Dollars  to the Borrower
under the  Swing Line ("Swing  Loans") which shall not  in the aggregate  at any
time  outstanding exceed  the  lesser of  (i) $10,000,000 (as  the  same may  be
reduced  pursuant hereto, the  "Swing Line  Commitment") or  (ii) the difference
between the  Revolving  Credit  Commitments  in effect  at  such  time  and  the
aggregate amount of  all Revolving Loans and L/C Obligations  outstanding at the
time  of  computation.   The Swing  Line Commitment  shall  be available  to the
Borrower and may be availed of by the Borrower  from time to time and borrowings
thereunder  may  be repaid  and  used  again during  the  period  ending on  the
Revolving Credit Termination Date; provided that each Swing  Loan must be repaid
on the last  day of  the Interest Period  applicable thereto.   Each Swing  Loan
shall be in a minimum amount of $250,000.  Without regard  to the face principal
amount  of  the  Swing  Line  Note, the  actual  principal  amount  at  any time
outstanding and owing by the  Borrower on account of the Swing Line  Note during
the period ending on  the Revolving Credit Termination Date shall  be the sum of
all Swing  Loans then or  theretofore made  thereon less  all payments  actually
received thereon during such  period.  The Agent  shall record on its books  and
records or on  a schedule to the Swing  Line Note the amount of  each Swing Loan
made  by it, all  payments of principal  and interest and  the principal balance
from time to time outstanding thereon, and, for any Swing  Loan bearing interest
at  Agents' Quoted Rate,  the Interest Period  and the  interest rate applicable
thereto.   The record thereof,  whether shown on  such books and  records of the
Agent or on  a schedule to the Swing Line Note, shall be prima facie evidence as
to all such  matters; provided, however, that the Agent's  failure to record any
of the foregoing  or any error in  any such record shall not  limit or otherwise
affect  the obligation  of  the Borrower  to repay  all Swing  Loans made  to it
hereunder together with accrued interest thereon.

     (b)  Interest on  Swing Loans.  Each  Swing Loan shall  bear interest until
maturity (whether  by acceleration or  otherwise) at a  rate per annum  equal to
(i) the sum of the Federal Funds Rate plus  the Applicable Margin for Eurodollar
Loans as from  time to time in effect or (ii) the Agent's Quoted Rate.  Interest
on each Swing  Loan shall be due and payable prior  to such maturity on the last
day of each Interest Period applicable thereto.  Notwithstanding anything to the
contrary contained in  this Section 1.8(b)  hereof, while any  Event of  Default
exists or after acceleration, the Borrower shall pay interest (after as well  as
before entry  of  judgment  thereon to  the  extent  permitted by  law)  on  the
principal amount of all Swing  Loans (computed on the basis of a year  of 365 or
366 days,  as the case may be and  the actual days elapsed) at  a rate per annum
equal to (a) for any Swing  Loan bearing interest with reference to  the Federal
Funds Rate, the sum of  2% plus the Applicable Margin for  Eurodollar Loans plus
the Base Rate  from time to time in  effect; and (b) for any Swing  Loan bearing
interest with reference to the Agent's Quoted  Rate, the sum of 2% plus the rate
of interest in effect thereon at the time  of such default until the end of  the
Interest Period applicable thereto and, thereafter, at a rate per annum equal to
the sum of 2% plus the Applicable Margin for Eurodollar Loans plus the Base Rate
from  time  to  time  in  effect; provided,  however,  that  in  the  absence of
acceleration, any adjustments pursuant  to this Section 1.8(b) shall be  made at
the election of the Required Banks  with written notice to the Borrower.   While
any  Event of Default  exists or after  acceleration, interest shall  be paid on
demand of the Agent at the request or with the consent of the Required Banks.

     (c)  Requests for Swing  Loans.  The  Borrower shall give  the Agent  prior
notice (which may be written or oral) no later than 12:00 Noon (Chicago time) on
the date upon which the  Borrower requests that any  Swing Loan be made, of  the
amount and date of  such Swing Loan and  the Interest Period selected  therefor.
Within thirty  (30) minutes  after receiving  such notice,  Agent  shall in  its
discretion quote an  interest rate to the  Borrower at which the Agent  would be
willing to make such Swing  Loan available to the Borrower for  a given Interest
Period (the rate so quoted for a given Interest Period being herein referred  to
as  "Agent's  Quoted Rate").   The  Borrower  acknowledges and  agrees  that the
interest rate  quote is given for  immediate and irrevocable acceptance,  and if
the Borrower does  not so immediately  accept Agent's Quoted  Rate for the  full
amount requested by the  Borrower for such Swing  Loan, the Agent's Quoted  Rate
shall be deemed immediately withdrawn and such Swing Loan shall bear interest at
the rate  per annum  determined by adding  the Applicable Margin  for Eurodollar
Loans to the Federal Funds Rate as from time to  time in effect.  Subject to all
of the terms  and conditions hereof,  the proceeds of  such Swing Loan  shall be
made available to the Borrower  on the date so  requested at the offices of  the
Agent  in Chicago,  Illinois  (or by  wire  transfer of  funds  pursuant to  the
Borrower's written  instructions  to the  Agent).    Anything contained  in  the
foregoing  to the contrary  notwithstanding (i) the obligation  of Agent to make
Swing  Loans shall  be  subject to  all  of the  terms  and conditions  of  this
Agreement and (ii) the Agent shall  not be obligated to make more than one Swing
Loan during any one day.  

     (d)  Refunding Loans.  In its sole  and absolute discretion, the Agent  may
at any time, on behalf of the Borrower (which hereby  irrevocably authorizes the
Agent to act  on its behalf for such  purpose) and with notice to  the Borrower,
request each Bank to make a Revolving Loan in the form of a Base Rate Loan in an
amount equal to such Bank's Revolver Percentage of the amount of the Swing Loans
outstanding on the date such  notice is given.  Unless any of  the conditions of
Section 7.2 are not fulfilled on such date, each Bank shall make the proceeds of
its requested Revolving Loan available to Agent, in immediately available funds,
at Agents'  principal office in  Chicago, Illinois,  before 12:00 Noon  (Chicago
time) on the  Business Day following the day such notice is given.  The proceeds
of  such Revolving Loans shall  be immediately applied  to repay the outstanding
Swing Loans.


     (e)  Participations.  If  any Bank  refuses or  otherwise fails  to make  a
Revolving Loan  when requested by  the Agent  pursuant to  Section 1.8(d)  above
(because  the conditions  in Section 7.2 are  not satisfied  or otherwise), such
Bank will,  by the time and in  the manner such Revolving Loan  was to have been
funded to the Agent, purchase from the Agent an undivided participating interest
in the outstanding Swing Loans in an amount  equal to its Revolver Percentage of
the aggregate principal amount of Swing Loans that were to have been repaid with
such Revolving Loans, provided  no purchase of a  participation in a Swing  Loan
bearing interest at Agent's Quoted  Rate need be made until after  expiration of
the  Interest  Period applicable  thereto.    Each  Bank  that  so  purchases  a
participation  in a  Swing  Loan shall  thereafter be  entitled  to receive  its
Revolver Percentage of each payment of principal received  on the Swing Loan and
of interest received thereon  accruing from the date  such Bank funded to  Agent
its participation in such Loan.  The several obligations of the Banks under this
Section 1.8(d) shall  be absolute, irrevocable  and unconditional under  any and
all  circumstances  whatsoever  and  shall  not  be  subject  to   any  set-off,
counterclaim  or defense to payment which any Bank  may have or have had against
the Borrower, any other Bank or any other Person whatever.  Without limiting the
generality of  the foregoing,  such obligations  shall  not be  affected by  any
Default  or  Event of  Default  or  by  any  reduction  or  termination  of  the
Commitments of any Bank,  and each payment  made by an  Bank under this  Section
1.8(d) shall be  made without  any offset, abatement,  withholding or  reduction
whatsoever.

  Section 1.9.  Interest Periods for  All Loans.  As provided  in Section 1.6(a)
or 1.7(c) hereof, at the time of each request to advance, continue, or create by
conversion a  Borrowing of  Eurodollar Loans or  of a  Swing Loan, the  Borrower
shall  select  an  Interest  Period applicable  to  such  Loans  from  among the
available options.   The term "Interest  Period" means the period  commencing on
the  date a Borrowing of Loans is  advanced, continued, or created by conversion
and ending:  (a) in the case of Base Rate Loans, on the last day of the calendar
month in which  such Borrowing is advanced, continued, or  created by conversion
(or on the  last day of the following  calendar month if such Loan  is advanced,
continued or created  by conversion on the last day of a calendar month), (b) in
the case of a Eurodollar  Loan, 1, 2, 3 or  6 months thereafter, and (c) in  the
case  of  Swing Loans,  on the  date one  (1)  to seven  (7) days  thereafter as
mutually agreed by the Agent and the Borrower; provided, however, that:

          (a)  any  Interest Period  for  a  Borrowing  of  Revolving  Loans
     consisting  of  Base  Rate Loans  that  otherwise  would end  after the
     Revolving Credit  Termination Date  shall end  on the  Revolving Credit
     Termination Date, and any Interest Period for a Borrowing of Term Loans
     consisting of Base Rate Loans  that otherwise would end after the final
     maturity date of the Term Loans shall end on the final maturity date of
     the Term Loans; 


          (b)  no Interest  Period with respect to  any portion of  the Term
     Loans shall extend beyond  the final maturity  date of the Term  Loans,
     and no  Interest Period  with respect to  any portion of  the Revolving
     Loans  or  Swing  Loans  shall  extend   beyond  the  Revolving  Credit
     Termination Date;

          (c)  no Interest  Period with respect  to any portion  of the Term
     Loans  consisting of  Eurodollar Loans  shall extend  beyond a  date on
     which the Borrower is required to make a scheduled payment of principal
     on the Term Loans, unless the sum of (a) the aggregate principal amount
     of Term Loans that are Base Rate Loans plus (b) the aggregate principal
     amount of  Term Loans that  are Eurodollar Loans  with Interest Periods
     expiring on or  before such date equals or exceeds the principal amount
     to be paid on the Term Loans on such payment date;

          (d)  prior  to July 31,  1998, unless the Agent  in its discretion
     agrees otherwise, no Interest Period over one month in length shall  be
     selected for any Eurodollar Loan;


          (e)  whenever the  last day of any Interest Period would otherwise
     be a  day that  is not a  Business Day, the  last day  of such Interest
     Period shall be extended to the  next succeeding Business Day, provided
     that, if such extension would cause the last day  of an Interest Period
     for a Borrowing  of Eurodollar Loans to occur in the following calendar
     month, the  last day of such  Interest Period shall  be the immediately
     preceding Business Day; and

          (f)  for  purposes   of  determining  an  Interest  Period  for  a
     Borrowing of Eurodollar Loans, a  month means a period starting on  one
     day in a calendar month and ending on the numerically corresponding day
     in the next  calendar month;  provided, however,  that if  there is  no
     numerically corresponding day  in the month  in which such an  Interest
     Period  is to  end or  if such an  Interest Period  begins on  the last
     Business Day of a  calendar month, then such Interest Period  shall end
     on the last Business Day of the  calendar month in which such  Interest
     Period is to end.

 Section 1.10.  Maturity  of All  Loans.   (a) Revolving Loans  and Swing Loans.
Each Revolving Loan shall mature  and become due and payable by  the Borrower on
the Revolving Credit Termination Date.  Each Swing  Loan shall mature and become
due and  payable  by  the Borrower  on  the  last day  of  the  Interest  Period
applicable thereto.

     (b)  Scheduled  Payments of Term Loans.   The Borrower shall make principal
payments on the Term Loans in installments on the first day of each March, June,
September and December in each year, commencing with the calendar quarter ending
September 1, 1998  and ending  on June  1, 2003, with  the amount  of each  such
installment to aggregate as follows:  $3,000,000 on September 1, 1998 and a like
sum on the first  day of each calendar quarter thereafter  to and including June
1, 1999; $4,000,000 on September 1, 1999 and a like sum on the first day of each
calendar quarter  thereafter  to  and  including June  1,  2001;  $6,000,000  on
September 1,  2001 and  a like  sum on the  first day  of each  calendar quarter
thereafter  to and including June 1, 2002; $7,000,000 on September 1, 2002 and a
like sum on the  first day of each calendar quarter  thereafter to and including
March 1, 2003, but with  the last installment on all Term Loans to aggregate all
principal of the Term  Loans not sooner paid  due on June 1,  2003 and with  the
amount of each installment due on the  Term Loans held by each Bank to be  equal
to its Term Loan Percentage of each such aggregate amount.


 Section 1.11.  Prepayments.   (a)  Optional.    The  Borrower  shall  have  the
privilege of prepaying in whole or  in part (but, if in part, then:  (i) if such
Borrowing  is of Base Rate Loans, in an amount not less than $1,000,000, (ii) if
such Borrowing is of  Eurodollar Loans, in an  amount not less than  $1,000,000,
and (iii) in each case, in an amount such that the minimum amount required for a
Borrowing  pursuant to Section 1.5 hereof  remains outstanding) any Borrowing of
Eurodollar Loans at  any time upon 3 Business Days prior notice to the Agent or,
in the case of a Borrowing of Base  Rate Loans, notice delivered to the Agent by
the Borrower no later than 10:00 a.m. (Chicago time) on the date  of prepayment,
such  prepayment to be made by the payment of the principal amount to be prepaid
and accrued interest thereon to  the date fixed for prepayment plus  any amounts
due  the Banks  under  Section 1.13 hereof.   Swing  Loans  bearing interest  at
Agent's Quoted Rate may only be voluntarily paid on the last day of the Interest
Period then applicable to such Loans.  The Agent will promptly  advise each Bank
of any such  prepayment notice it  receives from  the Borrower.   Any amount  of
Revolving  Loans paid  or prepaid before  the Revolving  Credit Termination Date
may, subject to the terms and conditions of  this Agreement, be borrowed, repaid
and  borrowed  again.   No  amount of  the Term  Loans  paid or  prepaid  may be
reborrowed.   Each such prepayment  of the  Term Loans shall  be applied to  the
remaining installments of the Term Notes in the inverse order of maturity.

     (b)  Mandatory.  (i)  The Borrower shall, on each date the Revolving Credit
Commitments are  reduced pursuant to  Section 1.14 hereof, prepay  the Revolving
Loans  and, if  necessary, prefund the  L/C Obligations  by the  amount, if any,
necessary to reduce the sum of the aggregate principal amount of Revolving Loans
and Swing Loans and  of L/C Obligations then outstanding to  the amount to which
the Revolving Credit Commitments have been so reduced.

    (ii)  If  the Borrower or any Subsidiary  shall at any time  or from time to
time  make or  agree to  make a  Disposition or  shall suffer  an Event  of Loss
resulting in Net Cash Proceeds in excess of $25,000,000 on a cumulative basis in
any fiscal year of the Borrower, then (x) the Borrower shall promptly notify the
Agent of such proposed Disposition or Event of Loss (including the amount of the
estimated Net Cash Proceeds to be received by the Borrower or such Subsidiary in
respect thereof) and (y) promptly upon, and in no  event later than the Business
Day after, receipt by the Borrower or the Subsidiary of the Net Cash Proceeds of
such  Disposition or Event of Loss, the Borrower  shall prepay the Term Loans in
an aggregate amount equal to 100% of the amount of such Net Cash Proceeds.  Each
such prepayment shall be applied to the remaining installments of the Term Notes
in  the  inverse  order  of  maturity.    The  Borrower  acknowledges  that  its
performance hereunder shall  not limit the rights and remedies  of the Banks for
any breach of Section 8.10 hereof.

   (iii)  If after the  date of this  Agreement the  Borrower or any  Subsidiary
shall  issue  new  equity  securities  (whether  common  or preferred  stock  or
otherwise), other than common  stock issued in  connection with the exercise  of
employee  stock options and  equity securities  issued as consideration  for any
Acquisition permitted  by  Section 8.9(m) hereof,  or  dispose of  any  treasury
stock, the Borrower shall  promptly notify the Agent  of the estimated Net  Cash
Proceeds of such issuance or disposition, as the case may be,  to be received by
or for  the  account of  the Borrower  or  such Subsidiary  in respect  thereof.
Promptly upon, and in no event later than the Business Day after, receipt by the
Borrower  or  such   Subsidiary  of  Net  Cash  Proceeds  of  such  issuance  or
disposition, the  Borrower shall prepay  the Term  Loans in an  aggregate amount
equal  to 50%  of the amount  of such Net  Cash Proceeds.   Each such prepayment
shall be applied  to the remaining installments of the Term Notes in the inverse
order of maturity.

    (iv)  If after the  date of  this Agreement the  Borrower or any  Subsidiary
shall issue  new debt securities by  public offering or private  placement or in
evidence  of  loans  extended by  banks  or other  institutional  investors, the
Borrower shall promptly  notify the Agent of the estimated  Net Cash Proceeds of
such issuance  to be received  by or  for the  account of the  Borrower or  such
Subsidiary  in respect thereof.   Promptly upon, and in  no event later than the
Business  Day after,  receipt by  the Borrower  or such  Subsidiary of  Net Cash
Proceeds  of  such issuance,  the Borrower  shall prepay  the  Term Loans  in an
aggregate  amount equal to 100%  of the amount of such  Net Cash Proceeds.  Each
such prepayment shall be applied to the remaining installments of the Term Notes
in  the  inverse  order  of  maturity.    The  Borrower  acknowledges  that  its
performance  hereunder shall  not limit  the rights  and remedies  of  the Banks
arising from any breach of Section 8.7 hereof.


     (v)  Unless the Borrower otherwise directs, prepayments of Loans under this
Section 1.11(b)  shall be applied first  to Borrowings of  Base Rate Loans until
payment in  full thereof  with any balance  applied to Borrowings  of Eurodollar
Loans in the order  in which their Interest Periods expire.   Each prepayment of
Loans under this Section  1.11(b) shall be made by the  payment of the principal
amount  to be prepaid  and accrued  interest thereon  to the date  of prepayment
together  with  any  amounts due  the  Banks under  Section 1.13  hereof.   Each
prefunding of  L/C Obligations  shall  be made  in accordance  with  Section 9.4
hereof.

 Section 1.12.  The Notes.   (a) The Revolving Loans  made to the Borrower  by a
Bank shall be  evidenced by a single  promissory note of the Borrower  issued to
such  Bank  in the  form of  Exhibit D  hereto.   Each  such promissory  note is
hereinafter referred to  as a "Revolving Note" and  collectively such promissory
notes are referred to as the "Revolving Notes."  

     (b)  The Term Loans made to the Borrower by a Bank shall  be evidenced by a
single  promissory  note of  the Borrower  issued to  such Bank  in the  form of
Exhibit E hereto.   Each such promissory  note is hereinafter  referred to as  a
"Term Note" and collectively such promissory notes are referred to as the  "Term
Notes."


     (c)  The Swing Loans  made to the Borrower by the  Agent shall be evidenced
by a single promissory note of  the Borrower issued to the Agent in the  form of
Exhibit F hereto.  This promissory note is hereinafter referred to as the "Swing
Line Note."

     (d)  Each Bank shall record  on its books and  records or on a  schedule to
its appropriate Note the amount of each Loan advanced, continued or converted by
it, all payments of principal  and interest and the principal balance  from time
to  time outstanding  thereon, the type  of such  Loan, and,  for any Eurodollar
Loan, the Interest Period and the  interest rate applicable thereto.  The record
thereof, whether shown on such books and records  of a Bank or on a schedule  to
the  relevant  Note, shall  be  prima facie  evidence  as to  all  such matters;
provided, however, that the  failure of any Bank to record  any of the foregoing
or any  error  in any  such  record shall  not  limit or  otherwise  affect  the
obligation of the Borrower to repay all Loans made to it hereunder together with
accrued interest  thereon.   At  the request  of  any Bank  and  upon such  Bank
tendering to  the Borrower  the appropriate  Note to  be replaced, the  Borrower
shall furnish  a new Note to such  Bank to replace any  outstanding Note, and at
such  time the first notation appearing on a schedule on the reverse side of, or
attached to,  such Note shall set forth the aggregate unpaid principal amount of
all Loans, if any, then outstanding thereon.

     (e)  As soon  as practicable, but in  no event later than  one (1) Business
Day  after prior  written notice from  the Borrower  to a Bank,  such Bank shall
provide to the Borrower a written payoff letter from such Bank setting forth the
amount required to pay the  Notes in full as of  the date or dates requested  by
the Borrower  and any other  amounts due by  the Borrower hereunder  (with a per
diem amount owing thereafter).

 Section 1.13.  Funding Indemnity.  If  any Bank  (including for such  purposes,
the Agent in the  case of a Swing Loan which  is a Fixed Rate Loan)  shall incur
any  loss, cost or expense  (including, without limitation,  any loss of profit,
and any  loss, cost  or expense  incurred by  reason of  the liquidation or  re-
employment of deposits or other funds acquired by such Bank  to fund or maintain
any Fixed  Rate Loan or the relending or reinvesting of such deposits or amounts
paid or prepaid to such Bank) as a result of:


          (a)  any payment, prepayment or conversion of a Fixed Rate Loan on
     a date other than the last  day of its Interest Period for  any reason,
     whether before  or after  default, and whether  or not such  payment is
     required by  any  provisions of  this Agreement  (other  than any  such
     prepayment as a result of Section 10.1 hereof),

          (b)  any failure (because  of a failure to  meet the conditions of
     Section 7 or otherwise) by the Borrower to borrow a  Fixed Rate Loan on
     the date specified  in a  notice given  pursuant to  Section 1.6(a)  or
     1.15(c), as the case may be, or

          (c)  any failure (because  of a failure to meet the  conditions of
     Section 7 or otherwise) by the Borrower to continue a Eurodollar  Loan,
     or to convert a Base Rate Loan into a Eurodollar  Loan, in each case on
     the date specified in a notice given pursuant to Section 1.6(a),


then, upon the demand  of such Bank,  the Borrower shall pay  to such Bank  such
amount as will reimburse such  Bank for such loss, cost or expense.  If any Bank
makes such a  claim for compensation, it  shall provide to the  Borrower, with a
copy to the  Agent, a certificate setting forth the amount of such loss, cost or
expense in reasonable detail (including an  explanation of the basis for and the
computation of  such  loss, cost  or  expense) and  the  amounts shown  on  such
certificate  shall be  deemed  prima  facie  correct if  reasonably  determined;
provided, however,  that the  Borrower shall  not be obligated  to pay  any such
amount or amounts to the extent such loss, cost  or expense was incurred by such
Bank (x) more than  ninety (90) days prior to the  date of the delivery  of such
certificate   (nothing  herein to  impair  or  otherwise affect  the  Borrower's
liability  hereunder for any subsequent  loss, cost or  expense incurred by such
Bank) or (y) to the extent such loss, cost or expense was caused by such  Bank's
gross negligence or willful misconduct.

 Section 1.14.  Commitment   Terminations.    (a) Optional   Revolving    Credit
Terminations.  The Borrower shall  have the right at  any time and from time  to
time, upon 3 Business Days prior  written notice to the Agent, to  terminate the
Revolving Credit Commitments without premium or penalty and in whole or in part,
any partial  termination to be  (i) in an amount  not less than  $10,000,000 and
which is an integral multiple of $5,000,000 and (ii) allocated ratably among the
Banks  in proportion to their respective Revolver Percentages, provided that (x)
the Revolving Credit Commitments  may not be reduced to an  amount less than the
sum of  the aggregate principal amount  of Revolving Loans, Swing  Loans and L/C
Obligations  then  outstanding and  (y) any  reduction  of the  Revolving Credit
Commitments to an  amount less than the Swing Line  Commitment or L/C Commitment
shall  automatically reduce the Swing Line Commitment  or L/C Commitment, as the
case may be, to such amount as well.  The Agent shall give prompt notice to each
Bank of any such termination of the Revolving Credit Commitments.

     (b)  Mandatory Termination Upon a Change of Control.   After the occurrence
of a  Change  of Control,  the Required  Banks  may, by  written notice  to  the
Borrower at any time on or before the date occurring 180 days after the date the
Borrower notifies the Banks  of such Change of Control, terminate  the remaining
Commitments and all other obligations of the Banks hereunder on the date  stated
in such notice (which shall in no event be sooner than  (i) three (3) days after
such notice is  given or  (ii) the day on  which the  Borrower repays any  other
Indebtedness  for  Borrowed  Money).    On  the  date  the  Commitments  are  so
terminated, all  outstanding  Obligations (including,  without  limitation,  all
principal  of and  accrued interest  on the  Notes) shall  forthwith be  due and
payable without further demand, presentment, protest, or notice of any  kind and
the Borrower shall immediately pay  to the Banks the full amount  then available
for  drawing under each Letter of Credit, such  amount to be held in the Account
referred  to in Section 9.4  hereof (the  Borrower agreeing to  immediately make
such payment on the date the Commitments are so terminated and acknowledging and
agreeing that the Banks would not have an adequate remedy at law for the failure
by the Borrower to honor  any such demand and that  the Banks, and the Agent  on
their  behalf, shall  have the  right to  require  the Borrower  to specifically
perform  such  undertaking whether  or not  any  drawings or  other  demands for
payment have been made under any of the Letters of Credit).

     (c)  Any termination of the  Commitments pursuant to this  Section 1.14 may
not be reinstated.


 Section 1.15.  Rate Determinations.   The Agent shall  determine each  interest
rate  applicable to  the Loans  and the  Reimbursement Obligations  hereunder in
accordance with the  provisions hereof, and  its determination thereof  shall be
conclusive and binding except in the case of manifest error.

SECTION 2.    FEES AND SUBSTITUTION OF BANKS.

  Section 2.1.  Fees.    (a)  Revolving  Credit Commitment  Fee.    The Borrower
shall  pay to the Agent for the ratable  account of the Banks in accordance with
their Revolver Percentages a commitment  fee at the rate per annum  equal to the
Applicable Margin (computed on the  basis of a year of  365 or 366 days, as  the
case may be, and the actual number of days  elapsed) on the average daily Unused
Revolving Credit Commitments.  Such commitment fee shall be payable quarterly in
arrears on  the  last day  of each  calendar  quarter in  each year  (commencing
June 30,  1998)  and  on  the  Revolving  Credit  Termination Date,  unless  the
Revolving  Credit Commitments are  terminated in  whole on  an earlier  date, in
which event the commitment fee for the period to the date of such termination in
whole shall be paid on the date of such termination.

     (b)  Letter of Credit Fees.  Quarterly in advance, on the first day of each
calendar quarter, the Borrower shall pay to the Issuing Bank for its own account
a  facing fee  equal  to .25%  per annum  (computed on  the basis  of a  year of
360 days  and the actual  number of days  elapsed) applied to  the daily average
face  amount of standby Letters of Credit  which are scheduled to be outstanding
during the calendar  quarter commencing on such date.   Quarterly in arrears, on
the last  day of each calendar  quarter in each year  (commencing June 30, 1998)
and  on  the  Revolving Credit  Termination  Date, unless  the  Revolving Credit
Commitments are terminated in whole  on an earlier date, in which  event the fee
for the period  to the date of  such termination in  whole shall be paid  on the
date of  such termination, the Borrower shall pay  to the Agent, for the ratable
benefit of the Banks in accordance  with their Revolver Percentages, a letter of
credit fee at a rate  per annum equal to the Applicable Margin  (computed on the
basis of a year  of 360 days and  the actual number of  days elapsed) in  effect
during each  day of  such quarter applied  to the  daily average face  amount of
Letters of Credit which are  outstanding during such quarter.  In  addition, the
Borrower shall pay to the  Issuing Bank for its  own account the Issuing  Bank's
standard drawing, negotiation, amendment, and other administrative fees for each
Letter of Credit (whether  a commercial Letter of Credit or  a standby Letter of
Credit).   Such standard  fees  referred to  in the  preceding  sentence may  be
established by the Agent from time to time.


     (c)  Agent Fees.  The Borrower shall pay to the  Agent, for its own use and
benefit, the fees set forth in that certain fee letter dated April 30,  1998, by
and among the Borrower and Harris Trust and Savings Bank, or as otherwise agreed
to by the Agent and the Borrower.

  Section 2.2.  Substitution of  Banks.   Upon the  receipt by  the Borrower  of
(a) a claim from any Bank for compensation under Section 10.3 or  12.1 hereof or
(b) notice  by  any  Bank  to  the  Borrower  of   any  illegality  pursuant  to
Section 10.1  hereof, or in the  event any Bank  is a Defaulting  Bank (any such
Bank referred to in clause (a) or (b) above,  or any such Defaulting Bank, being
hereinafter referred to as an "Affected Bank"), the Borrower may, in addition to
any  other rights  the  Borrower may  have hereunder  or  under applicable  law,
require, at  the Affected Bank's expense,  any such Affected Bank  to assign, at
par  plus accrued  interest  and fees,  without recourse,  all of  its interest,
rights  and obligations  hereunder (including  all  of its  Commitments and  the
Revolving  Loans and  participation interests  in  Letters of  Credit and  other
amounts  at any time owing  to it hereunder  and the other Loan  Documents) to a
bank  or other  institutional lender  specified by  the Borrower,  provided that
(i) such assignment  shall  not conflict  with  or  violate any  law,  rule,  or
regulation  or order  of any  court  or other  governmental authority,  (ii) the
Borrower shall  have received the  written consent of  the Agent, which  consent
shall not be unreasonably withheld, to such assignment, (iii) the Borrower shall
have  paid to  the Affected  Bank  all monies  (together with  amounts due  such
Affected Bank  under Section 1.13 hereof as  if the Revolving Loans  owing to it
were  prepaid  rather than  assigned)  other  than  such principal  and  accrued
interest and fees, and  (iv) the assignment is  entered into in accordance  with
the other requirements of Section 12.12 hereof.  

  Section 2.3.  Defaulting Bank.    (a)  Commitment.   Notwithstanding  anything
herein to the contrary, any commitment fee accrued with respect to the Revolving
Credit Commitment of a Defaulting Bank during the period prior  to the time such
Bank  became a Defaulting Bank and  unpaid at such time shall  not be payable by
the Borrower  so long  as such Bank  shall be  a Defaulting  Bank except to  the
extent that such commitment fee shall otherwise have been due and payable by the
Borrower  prior to such  time; provided, however,  that no commitment  fee shall
accrue on the Revolving Credit Commitment  of a Defaulting Bank so long  as such
Bank shall be a Defaulting Bank.

     (b)  Borrower's  Remedies.   The rights  and remedies against  a Defaulting
Bank under  this Agreement,  including without  limitation this  Section 2.3 and
Section 2.2  hereof, are  in  addition to  other  rights and  remedies  that the
Borrower  may have  against such  Defaulting Bank  with respect  to any  Loan or
unpaid Reimbursement Obligation which such  Defaulting Bank has not funded,  and
that the Agent or any Bank may have against such Defaulting Bank with respect to
any such Loan or Reimbursement Obligation.

SECTION 3.    PLACE AND APPLICATION OF PAYMENTS.

     All  payments  of  principal  of  and   interest  on  the  Loans  and   the
Reimbursement Obligations, and of all other Obligations  payable by the Borrower
under this Agreement and the other Loan Documents, shall be made by the Borrower
to the Agent by no later than 12:00 Noon (Chicago  time) on the due date thereof
at the office of the Agent  in Chicago, Illinois (or such other location  in the
State of Illinois as the Agent may designate to the Borrower) for the benefit of
the Bank or Banks entitled thereto.  Any payments received after such time shall
be deemed to have been received by the Agent on the next Business Day.  All such
payments shall be made  in U.S. Dollars, in  immediately available funds at  the
place of payment, in  each case without set-off or counterclaim.  The Agent will
promptly thereafter cause to  be distributed like funds relating  to the payment
of principal or interest on Loans and on Reimbursement Obligations in which  the
Banks have purchased Participating Interests ratably to the Banks and like funds
relating to the payment of any other amount payable to any Bank to such Bank, in
each case to be applied in accordance with the terms of this Agreement.

     Anything contained herein to the contrary notwithstanding, all payments and
collections received in respect  of the Obligations or Hedging Liability and all
proceeds of  the Collateral received, in each  instance, by the Agent  or any of
the Banks  after the  occurrence  and during  the continuation  of  an Event  of
Default shall be remitted to the Agent and distributed as follows:


          (a)  first,  to  the payment  of  any outstanding  costs  and expenses
     reasonably  incurred by  the Agent, and  any security  trustee therefor, in
     monitoring, verifying, protecting, preserving or enforcing the Liens on the
     Collateral  or  by  the  Agent,  and  any  security  trustee  therefor,  in
     protecting, preserving or enforcing rights under the Loan Documents, and in
     any  event all costs  and expenses  of a  character which the  Borrower has
     agreed  to  pay the  Agent under  Section 12.15  hereof (such  funds  to be
     retained by  the Agent for  its own account  unless it has  previously been
     reimbursed for such costs  and expenses by the  Banks, in which event  such
     amounts shall  be remitted  to  the Banks  to reimburse  them for  payments
     theretofore made to the Agent);

          (b)  second, to the payment of  any outstanding interest or other fees
     or amounts due under  the Notes and the other Loan  Documents, in each case
     other   than  for   principal  on   the  Loans   or  in   reimbursement  or
     collateralization of L/C Obligations,  pro rata as among the  Agent and the
     Banks in accord with the amount of such interest  and other fees or amounts
     owing each;

          (c)  third, to the payment of the principal of the Swing Line Note;


          (d)  fourth,  to the  payment of  the principal of  the Notes  and any
     unpaid Reimbursement Obligations  and to the Agent to be held as collateral
     security for  any  other L/C Obligations  (until the  Agent  is holding  an
     amount  of  cash  equal  to  the  then   outstanding  amount  of  all  such
     L/C Obligations),  the  aggregate amount  paid  to  or held  as  collateral
     security  for the Banks  to be  allocated pro  rata as  among the  Banks in
     accord  with the  aggregate unpaid  principal balances  of their  Loans and
     interests in the Letters of Credit; 

          (e)  fifth, to the  Agent, the Banks and  their Affiliates ratably  in
     accordance with the  Hedging Liability and  any other amounts of  any other
     indebtedness,  obligations   or  liabilities  of   the  Borrower  and   its
     Subsidiaries owing to each of them and secured by the Collateral Documents,
     unless and  until all such  indebtedness, obligations and  liabilities have
     been fully paid and satisfied; 

          (f)  sixth,  to the  Borrower  or whoever  else  applicable law  shall
     require.

SECTION 4.    GUARANTIES.

  Section 4.1.  Collateral.   The  Obligations and  Hedging Liability  shall  be
secured by (a) valid, perfected, and enforceable  Liens on all right, title, and
interest  of the  Borrower and  each Subsidiary  in all  capital stock  or other
equity interests held by  such Person in each  of its Subsidiaries, whether  now
owned  or hereafter formed or acquired, and  all proceeds thereof.  The Borrower
acknowledges and agrees that the Liens on the Collateral shall be granted to the
Agent for the benefit of itself and the Banks and  the Issuing Bank and shall be
valid and perfected first priority Liens.

  Section 4.2.  Guaranties.  The payment and performance of the  Obligations and
Hedging Liability shall at all times be guaranteed by each existing or hereafter
acquired Material Subsidiary  of the Borrower pursuant  to one or  more guaranty
agreements in  form and substance  acceptable to the Agent,  as the same  may be
amended,  modified or supplemented from time  to time (individually a "Guaranty"
and collectively the "Guaranties") (each Subsidiary delivering a  Guaranty being
hereinafter referred to as a "Guarantor" and collectively the "Guarantors").


  Section 4.3.  Further  Assurances.    The Borrower  agrees that  it shall, and
shall cause each Material Subsidiary to, from time to time at the request of the
Agent or the Required Banks, execute and deliver such documents and do such acts
and things as the Agent or the Required Banks may reasonably request in order to
provide for or perfect  or protect such Liens on  the Collateral.  In  the event
the Borrower  or any  Subsidiary (a "Parent  Subsidiary") forms or  acquires any
other Subsidiary (a "New Subsidiary") after  the date hereof, the Borrower shall
within  10  Business  Days of  such  formation  or  acquisition  cause such  New
Subsidiary  to  execute  a  Guaranty  if  such  New  Subsidiary  is  a  Material
Subsidiary,  and  cause  such  Parent  Subsidiary  to  execute  such  Collateral
Documents, in  each case as the Agent may  then require to obtain the Guaranties
and  Collateral required by this Agreement, and  the Borrower shall also deliver
to the  Agent, or cause such  Guarantor and Parent Subsidiary to  deliver to the
Agent, at the  Borrower's cost and  expense, such other  instruments, documents,
certificates  and  opinions  reasonably  required  by  the  Agent  in connection
therewith.

SECTION 5.    DEFINITIONS; INTERPRETATION.

  Section 5.1.  Definitions.   The following terms  when used herein shall  have
the following meanings:

     "Account" is defined in Section 9.4 hereof.


     "Acquired Business"  means the entity or assets acquired by the Borrower or
a Subsidiary in an Acquisition, whether before or after the date hereof.

     "Acquisition " means any transaction  or series of related transactions for
the purpose  of or resulting, directly or  indirectly, in (a) the acquisition of
all  or substantially  all of  the assets  of a  Person, or  of any  business or
division of  a Person, (b) the acquisition  of in excess  of 50% of  the capital
stock, partnership interests,  membership interests or equity of  any Person, or
otherwise  causing  any  Person to  become  a  Subsidiary,  or  (c) a merger  or
consolidation or any other combination with another Person (other  than a Person
that  is  a Subsidiary)  provided that  the Borrower  or  the Subsidiary  is the
surviving entity.

     "Adjusted  EBITDA" means, (a) with reference to any period during which the
ITI Marketing Acquisition occurred, EBITDA  for such period calculated on a  pro
forma basis, in accordance with the balance sheets, income statements  and other
related  financial statements furnished to  the Agent and  the Banks pursuant to
Section 8.9(j) hereof, as  if the ITI Marketing  Acquisition had taken  place on
the first day of such period, and (b) with reference to any other period, EBITDA
for such period.


     "Adjusted LIBOR" is defined in Section 1.4(b) hereof.

     "Affiliate"  means   any  Person  directly  or  indirectly  controlling  or
controlled by, or under direct or  indirect common control with, another Person.
A  Person shall  be deemed to  control another  Person for the  purposes of this
definition  if  such  Person possesses,  directly  or indirectly,  the  power to
direct, or cause  the direction  of, the management  and policies  of the  other
Person,  whether through the  ownership of voting  securities, common directors,
trustees or officers, by  contract or otherwise; provided that, in any event for
purposes of this definition, any Person that owns, directly or indirectly, 5% or
more  of the securities  having the  ordinary voting  power for the  election of
directors or governing body of a corporation or 5% or more of the partnership or
other ownership interest of any other Person (other than as a limited partner of
such other Person) will be deemed to control such corporation or other Person.  

     "Agent" means Harris Trust and Savings Bank, and  any successor pursuant to
Section 11.7 hereof.


     "Agent's Quoted Rate" is defined in Section 1.8(c) hereof.

     "Annualized Interest Expense" means, with reference to any period, Interest
Expense for such period; provided, however, that:



          (a)  Annualized Interest Expense for any period ending concurrent with
     the close of the Borrower's fiscal quarter ended on or about June 30, 1998,
     shall mean the product of  (i) Interest Expense for the monthly  accounting
     period of the Borrower then ended and (ii) twelve;

          (b)  Annualized Interest Expense for any period ending concurrent with
     the close of the Borrower's fiscal quarter ended on or about September  30,
     1998,  shall  mean  the  product  of  (i) Interest  Expense  for  the  four
     consecutive monthly accounting periods of the Borrower then ended, and (ii)
     three;

          (c)  Annualized Interest Expense for any period ending concurrent with
     the  close of the Borrower's fiscal quarter  ended on or about December 31,
     1998,  shall  mean  the product  of  (i)  Interest  Expense  for the  seven
     consecutive monthly accounting periods of the Borrower  then ended and (ii)
     a  fraction, the numerator of which is  twelve and the denominator of which
     is seven; and

          (d)  Annualized Interest Expense for any period ending concurrent with
     the  close of the  Borrower's fiscal  quarter ended  on or  about March 31,
     1999,  shall  mean  the  product  of  (i)  Interest  Expense  for  the  ten
     consecutive monthly accounting  periods of the Borrower then ended and (ii)
     a fraction, the numerator of  which is six and the denominator of  which is
     five.


     "Applicable   Margin"  means,   with   respect   to  Loans,   Reimbursement
Obligations, and the Revolving Credit Commitment fees and letter of credit  fees
payable under  Section 2.1 hereof, from the  date of this  Agreement through the
first Pricing Date the rate per annum specified below:

               Applicable Margin for Base Rate Loans and
               Reimbursement Obligations:                            0.000%
               Applicable Margin for Eurodollar Loans and letter
               of credit fee:
                                                                     1.125%
               Applicable Margin for Revolving Credit Commitment     0.300%
               fee:
; provided that the Applicable Margin shall be subject to quarterly  adjustments
on the first Pricing Date,  and thereafter from one Pricing Date to the next, so
that the Applicable Margin means a rate per annum determined  in accordance with
the following schedule:

                          APPLICABLE        APPLICABLE        APPLICABLE
     TOTAL DEBT RATIO   MARGIN FOR BASE     MARGIN FOR        MARGIN FOR 
     FOR SUCH PRICING   RATE LOANS AND   EURODOLLAR LOANS  REVOLVING CREDIT
           DATE          REIMBURSEMENT    AND, LETTER OF    COMMITMENT FEE
                          OBLIGATIONS    CREDIT FEE SHALL      SHALL BE:
                           SHALL BE:            BE:
     Greater  than  or       0.00%            1.375%             0.30%
     equal  to 2.5  to
     1.0
     Less than 2.5  to       0.00%            1.125%             0.30%
     1.0, but  greater
     than or  equal to
     2.0 to 1.0
     Less than  2.0 to        0.00%           0.875%             0.25%
     1.0, but  greater
     than or equal  to
     1.5 to 1.0
     Less than  1.5 to       0.00%            0.625%             0.25%
     1.0
For purposes hereof, the  term "Pricing Date" means,  for any fiscal quarter  of
the Borrower ending on or after September 30, 1998, the date  on which the Agent
is in receipt of  the Borrower's most recent financial statements for the fiscal
quarter  then ended, pursuant to  Section 8.5(a) or (b) hereof.   The Applicable
Margin shall be established based on the Total Debt Ratio for the  most recently
completed fiscal quarter and the Applicable Margin established on a Pricing Date
shall remain in effect  until the next  Pricing Date.  If  the Borrower has  not
delivered its financial statements  by the date such financial  statements (and,
in the case of  the year-end financial statements, audit report) are required to
be delivered under Section 8.5(a) or (b) hereof, until such financial statements
and  audit report  are delivered,  the Applicable  Margin  shall be  the highest
Applicable Margin (i.e., the Total Debt Ratio shall be deemed to be greater than
2.5 to  1.0).  If the  Borrower subsequently delivers  such financial statements
before the  next Pricing Date,  the Applicable Margin  established by such  late
delivered financial statements shall take effect from the date of delivery until
the  next Pricing  Date.   In  all other  circumstances,  the Applicable  Margin
established by such  financial statements shall  be in  effect from the  Pricing
Date that  occurs immediately after  the end  of the  Borrower's fiscal  quarter
covered  by  such financial  statements  until  the  next Pricing  Date.    Each
determination of the Applicable Margin made  by the Agent in accordance with the
foregoing  shall be  conclusive and  binding on  the Borrower  and the  Banks if
reasonably determined.

     "Application" is defined in Section 1.2(b) hereof.

     "Authorized  Representative" means  the Chairman  of the  Board, President,
Chief Executive Officer, Chief Financial Officer, Senior Vice  President-Finance
and Vice President & Controller of the Borrower and those other persons (if any)
shown  on   the  list  of   officers  provided  by  the   Borrower  pursuant  to
Section 7.1(h) hereof or on any update of any such list provided by the Borrower
to the  Agent, or any further or  different officer of the  Borrower so named by
the  Chairman of the Board, President,  Chief Executive Officer, Chief Financial
Officer, Senior Vice  President-Finance and Vice President  & Controller of  the
Borrower and of the Borrower in a written notice to the Agent.


     "Bank" is  defined in  the  introductory paragraph  of this  Agreement  and
includes each assignee bank pursuant to Section 12.12 hereof.

     "Base Rate" is defined in Section 1.4(a) hereof.

     "Base  Rate Loan"  means a  Loan bearing  interest at  a rate  specified in
Section 1.4(a) hereof.


     "Borrower" is defined in the introductory paragraph of this Agreement.

     "Borrowing" means  the total of Loans of  a single type advanced, continued
for an additional Interest Period, or converted from a different type into  such
type by the Banks under a Credit on a single date and, in the case of Eurodollar
Loans,  for a  single  Interest  Period.    Borrowings of  Loans  are  made  and
maintained ratably from  each of  the Banks under  a Credit  according to  their
Percentages of  such Credit.  A Borrowing is "advanced" on the day Banks advance
funds comprising such Borrowing  to the Borrower, is  "continued" on the date  a
new Interest Period for the same type of Loans commences for such Borrowing, and
is  "converted" when such  Borrowing is changed  from one  type of Loans  to the
other, all as requested  by the Borrower pursuant to Section 1.6(a).  Borrowings
of  Swing Loans are  made from  the Agent in  accordance with  the procedures of
Section 1.8 hereof.

     "Business Day"  means any day  (other than a  Saturday or Sunday)  on which
banks are not authorized or required  to close in Chicago, Illinois and,  if the
applicable Business Day relates to the advance or continuation of, or conversion
into, or payment of a Eurodollar Loan, on which banks are dealing in U.S. Dollar
deposits in the interbank eurodollar market in London, England.


     "Capital Expenditures" means, with respect to any Person (a) for any period
during which the ITI Marketing Acquisition occurred, the aggregate amount of all
expenditures (whether paid  in cash or  accrued as a  liability) by such  Person
during that period which, in accordance with GAAP, are or should  be included as
"additions  to property, plant or  equipment" or similar  items reflected in the
statement of cash flows of such Person, as  if the ITI Marketing Acquisition had
occurred  on the  first day  of such period  and (b) for  any other  period, the
aggregate  amount of  all expenditures  (whether paid  in cash  or accrued  as a
liability) by such Person during that period which, in accordance with GAAP, are
or should be included as "additions to property, plant or equipment" or  similar
items reflected in the statement of cash flows of such Person.

     "Capital Lease"  means any lease of Property  which in accordance with GAAP
is required to be capitalized on the balance sheet of the lessee.

     "Capitalized  Lease Obligation" means,  for any  Person, the amount  of the
liability shown on  the balance  sheet of such  Person in respect  of a  Capital
Lease determined in accordance with GAAP.

     "Change  of  Control" means  the  occurrence  of any  one  or  more of  the
following:   (a) the acquisition by any  "person" or "group" (as  such terms are
used  in sections 13(d)  and 14(d) of  the Securities  Exchange Act  of 1934, as
amended), other than the Schwartz Group,  at any time of beneficial ownership of
15%  or more  of the  Voting Stock  of the  Borrower on  a  fully-diluted basis,
(b) the failure of the Schwartz Group at any time and for any reason to own both
legally  and beneficially  at  least 30%  or more  of  the Voting  Stock of  the
Borrower on  a fully-diluted basis,  or (c) the  failure of individuals  who are
members of the board of directors of the Borrower on the date of  this Agreement
(together with  any new or  replacement directors  whose initial nomination  for
election was approved by a  majority of the directors who were  either directors
on  the  date of  this  Agreement or  previously  so approved)  to  constitute a
majority of the board of directors of the Borrower


     "Code" means  the  Internal Revenue  Code  of  1986, as  amended,  and  any
successor statute thereto.

     "Collateral" means  all properties,  rights, interests and  privileges from
time to time  subject to the Liens granted to the Agent, or any security trustee
therefor,  by the Collateral Documents.

     "Collateral Documents" means  the Pledge Agreement, and  all other security
agreements,  pledge  agreements,  assignments,  financing statements  and  other
documents as shall from time  to time secure or relate to the Obligations or any
part thereof.


     "Commitments" means  the Revolving Credit Commitments,  the L/C Commitment,
the Swing Line Commitment, and the Term Loan Commitments.

     "Controlled Group" means  all members of a controlled group of corporations
and all trades or businesses (whether or  not incorporated) under common control
which,  together with the  Borrower or any  Subsidiary, are treated  as a single
employer under Section 414 of the Code.

     "Credit" means any of the Revolving Credit or the Term Credit.


     "Credit  Event" means the  advancing of  any Loan,  the continuation  of or
conversion  into a  Eurodollar Loan,  or the  issuance of,  or extension  of the
expiration date or increase in the amount of, any Letter of Credit.

     "Default" means any event or condition  the occurrence of which would, with
the passage of  time or the giving  of notice, or  both, constitute an Event  of
Default.

     "Defaulting  Bank"  means a  Bank  which has  failed  to fund  as  and when
required by the terms and conditions of this Agreement such Bank's ratable share
of any Loan or unpaid Reimbursement Obligation hereunder, if and so long as such
failure continues unremedied.


     "Disposition"  means the sale,  lease, conveyance, or  other disposition of
Property,  other  than sales  or  other dispositions  expressly  permitted under
Section 8.10(a) or 8.10(b) hereof.

     "Domestic Subsidiary" means any Subsidiary organized under the laws  of the
United States of America, any State thereof or the District of Columbia.

     "EBITDA" means, with  reference to any period,  Net Income for  such period
plus  the sum (without duplication) of all  amounts deducted in arriving at such
Net  Income  amount  in  respect  of  (w) Interest   Expense  for  such  period,
(x) federal, state and local income  taxes for such period, (y) depreciation  of
fixed  assets  and  amortization   of  intangible  assets  (including,   without
limitation, goodwill, deferred expenses and organization costs) for such period,
and (z) the following  non-recurring, non-cash charges to the extent incurred in
the relevant period during the  Borrower's fiscal year ended December 31,  1997:
(i) a write-off of in-process research and development at Paragren Technologies,
Inc. in an amount (before taxes) of approximately $19,800,000; (ii)  a write-off
reflecting  a  revision  for  software  impairment  aggregating  (before  taxes)
approximately $3,238,000;  and  (iii) a  write-off  representing the  cumulative
effect of an accounting change for unamortized  re-engineering costs expensed by
the Borrower in such year aggregating (before taxes) approximately $3,550,000.

     "Eligible Line of Business" means any one or more of the principal lines of
business in which the Borrower is engaged as of the date hereof and each line of
business related thereto.


     "ERISA" means  the Employee  Retirement  Income Security  Act of  1974,  as
amended, or any successor statute thereto.

     "Eurodollar Loan" means  a Loan bearing interest  at the rate  specified in
Section 1.4(b) hereof.

     "Eurodollar Reserve Percentage" is defined in Section 1.4(b) hereof.


     "Event  of Default"  means any  event or  condition  identified as  such in
Section 9.1 hereof.

     "Event of Loss" means,  with respect to any  Property, any of the  follows:
(a) any loss, destruction  or damage of such  Property or (b) any  condemnation,
seizure, or taking, by exercise of the power  of eminent domain or otherwise, of
such Property, or confiscation of such Property or the requisition of the use of
such Property.

     "Existing  Credit Agreement" means  (i) the  Existing Harris  Agreement and
(ii) the Existing ITI Credit Agreement.


     "Existing Harris Agreement" means that certain Credit Agreement dated as of
June 3, 1997 by and among the Borrower, Harris Trust and Savings  Bank, as Agent
and the other lenders party thereto.

     "Existing  ITI  Credit  Agreement"  means  that  certain  Note  and Warrant
Purchase Agreement dated as of August 31,  1995 between ITI Holdings, Inc.,  ITI
Marketing, Nomura Holding America, Inc. and the other lenders party thereto.

     "Federal  Funds  Rate"  means  the  fluctuating  interest  rate  per  annum
described in part (x) of clause (ii) of the definition of Base Rate appearing in
Section 1.4(a) hereof.


     "Fixed Charges"  shall mean, with respect  to any period, the  sum (without
duplication)  of (i) all payments of principal due  under the terms of any Total
Funded Debt  within twelve calendar months  after the close of  such period plus
(ii) Annualized Interest  Expense  during  the  same such  period,  all  of  the
foregoing as determined  for the Borrower and its Subsidiaries on a consolidated
basis in accordance with GAAP.

     "Fixed Rate  Loan" means any  Eurodollar Loan  and (to  the extent  bearing
interest with reference to the Agent's Quoted Rate) any Swing Loan.

     "Foreign Subsidiary"  means any  and all  Subsidiaries organized  under the
laws of any jurisdiction other than those of the United States of America.

     "GAAP" means generally  accepted accounting principles set  forth from time
to time in the  opinions and pronouncements  of the Accounting Principles  Board
and the American  Institute of Certified Public  Accountants and statements  and
pronouncements of  the Financial  Accounting Standards Board  (or agencies  with
similar functions of comparable statute and authority within the U.S. accounting
profession), which  are  applicable to  the  circumstances  as of  the  date  of
determination.


     "Guarantors" is defined in Section 4.2 hereof.

     "Guaranty" is defined in Section 4.2 hereof.

     "Hart-Scott-Rodino Act" means the Hart-Scott-Rodino  Antitrust Improvements
Act of 1976, as amended.


     "Hedging Liability" means the liability of the Borrower to any of the Banks
or  their Affiliates in respect of any  interest rate swaps, interest rate caps,
interest rate  collars,  or other  interest  rate  hedging arrangements  as  the
Borrower  may from time  to time enter  into with any  one or more  of the Banks
party to this Agreement or their Affiliates.  Unless and until the amount of the
Hedging Liability is fixed and determined, the Hedging Liability shall be deemed
to  be the market  value of the  notional amount of  the hedge from  the date of
computation to the date the hedge expires.

     "Hostile Acquisition"  means (x) the  acquisition of  the capital  stock or
other  equity  interests  of   a  Person  through  a  tender  offer  or  similar
solicitation of the owners of such capital stock or other equity interests which
has not been approved (prior to such acquisition) by resolutions of the Board of
Directors  of  such  Person  or  by similar  action  if  such  Person  is  not a
corporation, and  (y) any such acquisition  as to which  such approval has  been
withdrawn.

     "ITI Marketing" means ITI Marketing Services, Inc., a Delaware corporation.



     "ITI  Marketing Acquisition"  means  the acquisition  of  ITI Marketing  by
Borrower pursuant to the ITI Marketing Purchase Agreement.

     "ITI Marketing  Purchase Agreement"  means  that certain  Merger  Agreement
dated  as of April 30,  1998, by and  among the Borrower, ITI  Holdings, Inc., a
Delaware corporation, ITI  Marketing Acquisition Corp.,  a Delaware  corporation
and the "Principal Stockholders"  defined therein, all exhibits, schedules,  and
attachments  thereto, and  all  instruments and  documents  to be  executed  and
delivered in connection therewith.

     "Indebtedness   for  Borrowed   Money"  means   for  any   Person  (without
duplication) (i) all indebtedness created, assumed or incurred  in any manner by
such Person  representing  money borrowed  (including by  the  issuance of  debt
securities), (ii) all indebtedness  for the deferred purchase price  of property
or  services  (other than  trade  accounts  payable  and  deferred  compensation
arrangements with  officers and employees, in each  case arising in the ordinary
course of business), (iii) all indebtedness secured by any Lien upon Property of
such Person,  whether or not  such Person has  assumed or become liable  for the
payment  of such  indebtedness, (iv) all  Capitalized Lease Obligations  of such
Person and (v) all obligations  of such Person on or with  respect to letters of
credit, bankers'  acceptances  and other  extensions of  credit  whether or  not
representing obligations for borrowed money.

     "Interest  Expense" means,  with reference to  any period,  the sum  of all
interest charges (including imputed interest charges with respect to Capitalized
Lease  Obligations and  all amortization  of debt  discount and expense)  of the
Borrower and its Subsidiaries for such period determined on a consolidated basis
in accordance with GAAP. 

     "Interest Period" is defined in Section 1.9 hereof.

     "Issuing Bank" means Harris Trust and Savings Bank.


     "L/C Commitment"  means  $10,000,000,  as  reduced pursuant  to  the  terms
hereof.

     "L/C  Obligations"  means  the  aggregate  undrawn  face  amounts   of  all
outstanding Letters of Credit and all unpaid Reimbursement Obligations.

     "Lending Office" is defined in Section 10.4 hereof.


     "Letter of Credit" is defined in Section 1.2(a) hereof.

     "LIBOR" is defined in Section 1.4(b) hereof.

     "Lien"  means any  mortgage,  lien, security  interest,  pledge, charge  or
encumbrance of any kind in respect of any Property, including the interests of a
vendor  or lessor  under any  conditional  sale, Capital  Lease  or other  title
retention arrangement.


     "Loan" means and includes Revolving Loans, Term Loans, and Swing Loans, and
each of  them singly,  and the term  "type" of  Loan refers to  its status  as a
Revolving Loan, Term  Loan or Swing Loan, or, if a  Revolving Loan or Term Loan,
to its status as a Base Rate Loan or Eurocurrency Loan.

     "Loan Documents"  means this  Agreement, the Notes,  the Applications,  the
Collateral Documents, the Guaranties,  and each other instrument or  document to
be delivered hereunder or thereunder or otherwise in connection therewith.

     "Material  Adverse Effect"  means (a) a  material adverse  change in,  or a
material adverse  effect upon, the  operations, business, properties,  condition
(financial or otherwise) or prospects  of the Borrower, or the Borrower  and its
Subsidiaries  taken as a whole; (b) a material  impairment of the ability of the
Borrower or  any Subsidiary to perform  its monetary obligations  under any Loan
Document; or (c) a material adverse effect upon  the legality, validity, binding
effect or  enforceability against  the Borrower  or any  Subsidiary of  any Loan
Document.


     "Material Subsidiary" shall mean each Subsidiary  other than a Non-Material
Subsidiary

     "Moody's" means Moody's Investors Service, Inc.

     "Net  Cash  Proceeds"  means,  as   applicable,  (a) with  respect  to  any
Disposition by  a Person, cash and  cash equivalent proceeds received  by or for
such  Person's account,  net of  (i) reasonable  direct costs  relating to  such
Disposition, (ii) sale,  use, or  other transactional taxes  paid or  payable by
such Person as a direct  result of such Disposition, and (iii) amounts  required
to  be applied  to repay  principal of,  premium, if  any,  and interest  on any
Indebtedness for  Borrowed Money secured by  a Lien on the  Property (or portion
thereof) sold  or otherwise disposed  of (other than the  Obligations hereunder)
which  is required  to be  and is  repaid in  connection with  such Disposition;
(b) with respect to  any Event of Loss  of a Person,   cash and cash  equivalent
proceeds received  by or  for  such Person's  account (whether  as  a result  of
payments  made under any applicable  insurance policy therefor  or in connection
with condemnation proceedings or otherwise), net of (i) reasonable  direct costs
incurred in  connection with  the collection of  such proceeds, awards  or other
payments and (ii) amounts required to be applied to repay principal of, premium,
if any, and interest on any Indebtedness for Borrowed Money secured by a Lien on
the  Property  (or  portion  thereof)  so  damaged  or  taken  (other  than  the
Obligations hereunder) which is required to be and is repaid  in connection with
such Event of Loss; and (c) with respect to any offering of equity securities of
a Person or  the issuance of  any Indebtedness for  Borrowed Money by  a Person,
cash and cash equivalent proceeds received by or for such  Person's account, net
of  reasonable legal, underwriting,  and other fees  and expenses  incurred as a
direct result thereof.

     "Net Income" means, with  reference to any period,  the net income (or  net
loss) of  the  Borrower and  its  Subsidiaries for  such  period computed  on  a
consolidated basis in accordance with GAAP.

     "Net Worth" means, as  of any time the same is to  be determined, the total
shareholders'  equity (including  capital stock, additional  paid-in-capital and
retained  earnings  after  deducting  treasury  stock,  but  excluding  minority
interests  in Subsidiaries)  which  would appear  on the  balance  sheet of  the
Borrower  and its Subsidiaries determined on  a consolidated basis in accordance
with GAAP, less the sum of  (i) all notes receivable from officers and employees
of the Borrower and its Subsidiaries and (ii) the write-up of assets above cost.


     "Non-Material  Subsidiary" shall  mean any  Subsidiary (i) the  revenues of
which  (directly  and together  with  its subsidiaries)  for  the  most recently
completed  fiscal year  of  the Borrower  were less  than 2%  of  the Borrower's
consolidated  revenues for  such  fiscal year  and  (ii) the consolidated  total
assets of which (directly and  together with its subsidiaries) as of the date of
such financial statements were less than 2% of the Borrower's consolidated total
assets as of such date; provided, however, that each Subsidiary which would (but
for  this  proviso)  constitute  a  Non-Material  Subsidiary with  the  greatest
revenues  shall constitute  a Material Subsidiary  if (i)  the revenues  of such
Subsidiary (directly and together with its subsidiaries), when together with the
revenues  of   Non-Material  Subsidiaries  (directly  and  together  with  their
respective subsidiaries), in  each case for  the most recently  completed fiscal
year of the Borrower equal or exceed 5% of the Borrower's consolidated  revenues
for such fiscal year  or (ii) the consolidated  total assets of such  Subsidiary
(directly  and together  with its  subsidiaries), when  taken together  with the
consolidated  total  assets  of  the  Non-Material  Subsidiaries  (directly  and
together with their respective subsidiaries),  in each case as the date  of such
financial  statements equal  or exceed 5%  of the  Borrower's consolidated total
assets as of such date.

     "Notes" means and includes  the Revolving Notes, Term Notes  and Swing Line
Note.

     "Obligations" means  all fees  payable  hereunder, all  obligations of  the
Borrower to pay principal  and interest on Loans and  Reimbursement Obligations,
and all  other payment  obligations of the  Borrower or  any Subsidiary  arising
under or in relation to  any Loan Document, in each case whether now existing or
hereafter arising.


     "Participating Bank" is defined in Section 1.2(d) hereof.

     "Participating Interest" is defined in Section 1.2(d) hereof.

     "PBGC"  means the  Pension  Benefit  Guaranty  Corporation  or  any  Person
succeeding to any or all of its functions under ERISA.


     "Percentage"  means for  any  Bank  its Revolver  Percentage  or Term  Loan
Percentage, as applicable.

     "Permitted Shareholder  Redemptions" means  redemptions by the  Borrower of
its common capital stock during the period from the date hereof through June 30,
2003 for an aggregate consideration not to exceed $10,000,000.

     "Person" means an  individual, partnership, corporation, limited  liability
company,  association, trust, unincorporated organization or any other entity or
organization, including a government or agency or political subdivision thereof.

     "Plan" means any employee pension benefit plan covered by Title IV of ERISA
or  subject to the minimum funding standards  under Section 412 of the Code that
either (i) is maintained by a member of the Controlled Group for employees of  a
member of  the Controlled Group or  (ii) is maintained pursuant  to a collective
bargaining agreement or any other arrangement under which more than one employer
makes contributions and to which a member of the Controlled Group is then making
or accruing an obligation to make contributions or has within the preceding five
plan years made contributions.


     "Pledge Agreement"  means that certain Pledge Agreement  dated of even date
herewith among the Borrower,  certain of its Subsidiaries, and the Agent, as the
same may be amended, modified or restated from time to time.

     "Property"  means any interest  in any kind  of property  or asset, whether
real, personal or mixed, or tangible or intangible.

     "Reimbursement Obligation" is defined in Section 1.2(c) hereof.


     "Required  Banks" means,  at any  time, Banks  whose outstanding  Loans and
interests  in  Letters  of  Credit  and   Unused  Revolving  Credit  Commitments
constitute more than 51% of the sum of the total outstanding Loans, interests in
Letters  of  Credit  and  Unused  Revolving  Credit  Commitments of  the  Banks;
provided, however, if  at such time (i) any Bank shall be  a Defaulting Bank and
(ii) no Event of  Default shall have occurred and be  continuing, there shall be
excluded  from the  determination of  Required Banks  the outstanding  Loans and
interests in  Letters of Credit and Unused  Revolving Credit Commitments of such
Bank at such time.

     "Revolving Credit" means the credit facility for making Revolving Loans and
issuing Letters of Credit described in Sections 1.1 and 1.2 hereof. 

     "Revolver Percentage" means, for each Bank, the percentage of the Revolving
Credit Commitments represented by such Bank's Revolving Credit Commitment or, if
the Revolving Credit  Commitments have been  terminated, the percentage  held by
such   Bank  (including   through  participation   interests  in   Reimbursement
Obligations)  of  the aggregate  principal  amount of  all  Revolving  Loans and
L/C Obligations then outstanding.


     "Revolving Credit Commitment" is defined in Section 1.1 hereof.

     "Revolving   Credit  Termination Date" means  June 1, 2003, or such earlier
date on which the Revolving Credit Commitments are terminated  in whole pursuant
to Section 1.14, 9.2 or 9.3 hereof.

     "Revolving Loan"  is  defined in  Section 1.1 hereof  and,  as so  defined,
includes  a Base Rate  Loan or a Eurodollar  Loan, each of which  is a "type" of
Revolving Loan hereunder.


     "Revolving Note" is defined in Section 1.12(a) hereof.

     "S&P" means  Standard & Poor's  Ratings Services  Group, a division  of The
McGraw-Hill Companies, Inc.

     "Schwartz Group" means  Theodore G.  Schwartz, members  of his  immediately
family and trust for the benefit of any one or more of the foregoing.

     "Security Agreement" means  that certain Security  Agreement dated of  even
date herewith among the Borrower, certain of its Subsidiaries, and the Agent, as
the same may be amended, modified or restated from time to time.

     "Subordinated  Debt" means Indebtedness for Borrowed  Money of the Borrower
or any  Subsidiary owing  to any  Person on  terms and conditions,  and in  such
amounts, acceptable to the Agent and the Required Banks in their sole discretion
and which is  subordinated in right of  payment to the prior payment  in full of
the Obligations pursuant to written subordination provisions approved in writing
by the Agent and the Required Banks.


     "Subsidiary"   means,   as  to   any  particular   parent   corporation  or
organization,  any other  corporation  or  organization  more than  50%  of  the
outstanding Voting Stock of which is at the time directly or indirectly owned by
such  parent corporation or  organization or by  any one or  more other entities
which are themselves  subsidiaries of such  parent corporation or  organization.
The term "Subsidiary" means a subsidiary of the Borrower or of any of its direct
or indirect Subsidiaries.

     "Swing  Line"  means the  credit  facility for  making  a  Swing Line  Loan
described in Section 1.8 hereof.

     "Swing Line Loans" is defined in Section 1.8 hereof.


     "Swing Line Note" is defined in Section 1.8 hereof.

     "Swing Line Commitment" means $10,000,000, as reduced pursuant to the terms
hereof.

     "Term  Credit" means  the  credit  facility for  Term  Loans  described  in
Section 1.3 hereof.


     "Term Loan Commitment" is defined in Section 1.3 hereof.

     "Term Loan" is defined in Section 1.3 hereof and, as so defined, includes a
Base  Rate Loan or  a Eurodollar Loan,  each of which  is a "type"  of Term Loan
hereunder.

     "Term Note" is defined in Section 1.12(b) hereof.


     "Term  Loan Percentage" means,  for each Bank,  the percentage  of the Term
Loan Commitments represented by such Bank's Term Loan Commitment or, if the Term
Loan  Commitments have been terminated  or have expired,  the percentage held by
such Bank of the aggregate principal amount of all Term Loans then outstanding.

     "Total  Assets" means,  at any  time the  same is  to be  determined, total
assets computed in accordance with GAAP for the Borrower and its Subsidiaries.

     "Total Consideration" means the  total amount (but without  duplication) of
(a) cash paid in connection with any Acquisition, plus  (b) indebtedness payable
to the  seller in  connection with  such Acquisition,  plus (c) the  fair market
value  of any  equity securities,  including any  warrants or  options therefor,
delivered in connection  with any Acquisition (other than  new equity securities
issued by  the Borrower), plus (d) the present value of covenants not to compete
entered into in  connection with such Acquisition or other future payments which
are required to  be made over a period  of time and are not  contingent upon the
Borrower or its Subsidiary meeting financial performance objectives  (discounted
at  the Base Rate), but  only to the extent not  included in clause (a), (b), or
(c) above,  plus (e) the amount of indebtedness  assumed in connection with such
Acquisition. 

     "Total  Debt Ratio" means, as of the last  day of any fiscal quarter of the
Borrower, the ratio of (a) Total  Funded Debt as of the last day  of such fiscal
quarter, to (b) Adjusted EBITDA for the four fiscal quarters then ended.

     "Total Funded  Debt" means, at any time  the same is to  be determined, the
aggregate  of  all  Indebtedness for  Borrowed  Money  of the  Borrower  and its
Subsidiaries at such time, including all  Indebtedness for Borrowed Money of any
other Person which  is directly or indirectly guaranteed by  the Borrower or any
of its Subsidiaries or which  the Borrower or any of its Subsidiaries has agreed
(contingently  or otherwise) to purchase  or otherwise acquire  or in respect of
which the Borrower  or any of its Subsidiaries has  otherwise assured a creditor
against loss.


     "Unfunded  Vested Liabilities" means, for any  Plan at any time, the amount
(if  any)  by  which the  present  value of  all  vested  nonforfeitable accrued
benefits  under such  Plan  exceeds the  fair market  value of  all  Plan assets
allocable to such benefits, all determined as of the then most recent  valuation
date  for such  Plan, but  only  to the  extent that  such  excess represents  a
potential liability of a member  of the Controlled Group to the PBGC or the Plan
under Title IV of ERISA.

     "U.S. Dollars" and "$" each means the lawful currency of  the United States
of America.

     "Unused Revolving Credit  Commitments" means, at  any time, the  difference
between  the Revolving  Credit  Commitments then  in  effect and  the  aggregate
outstanding principal amount of Revolving Loans and L/C Obligations.


     "Voting Stock" of any Person means  capital stock or other equity interests
of any  class  or classes  (however designated)  having ordinary  power for  the
election of directors or other similar governing body of such Person, other than
stock  or  other equity  interests  having  such power  only  by  reason of  the
happening of a contingency.

     "Welfare Plan" means a "welfare plan" as defined in Section 3(1) of ERISA.

     "Wholly-owned Subsidiary" means a Subsidiary of which all of the issued and
outstanding shares of capital stock (other than directors' qualifying  shares as
required by law) or other  equity interests are owned by the Borrower and/or one
or more Wholly-owned Subsidiaries within the meaning of this definition.


  Section 5.2.  Interpretation.     The   foregoing  definitions   are   equally
applicable to both  the singular  and plural forms  of the  terms defined.   The
words "hereof", "herein", and "hereunder" and words of like import when used  in
this Agreement  shall  refer  to  this Agreement  as  a  whole and  not  to  any
particular provision of this  Agreement.  All references  to time of day  herein
are references to Chicago, Illinois time unless otherwise specifically provided.
Where  the character or amount  of any asset  or liability or item  of income or
expense is  required to be determined  or any consolidation  or other accounting
computation is required to be made for the purposes  of this Agreement, it shall
be done  in accordance with GAAP  except where such principles  are inconsistent
with the specific provisions of this Agreement.

  Section 5.3.  Change in Accounting  Principles.  If,  after the  date of  this
Agreement,  there shall  occur  any  change  in  GAAP from  those  used  in  the
preparation  of the financial statements  referred to in  Section 6.5 hereof and
such  change shall  result in  a  change in  the  method of  calculation of  any
financial  covenant,  standard  or term  found  in  this  Agreement, either  the
Borrower or the  Required Banks may  by notice  to the Banks  and the  Borrower,
respectively, require that the Banks and the Borrower negotiate in good faith to
amend such covenants, standards, and term so as equitably to reflect such change
in accounting principles,  with the desired result  being that the  criteria for
evaluating the financial condition of the Borrower and its Subsidiaries shall be
the same as if such change  had not been made.  No delay by  the Borrower or the
Required  Banks in  requiring  such negotiation  shall limit  their right  to so
require  such  a negotiation  at  any time  after  such a  change  in accounting
principles.  Until any such covenant, standard, or term is amended in accordance
with this Section 5.3, financial  covenants shall be computed and  determined in
accordance with  GAAP in effect prior  to such change in  accounting principles.
Without limiting the generality of the foregoing, the  Borrower shall neither be
deemed to  be in compliance  with any  financial covenant hereunder  nor out  of
compliance  with any financial covenant hereunder if such state of compliance or
noncompliance, as the  case may be, would not exist but  for the occurrence of a
change in accounting principles after the date hereof.

SECTION 6.    REPRESENTATIONS AND WARRANTIES.

     The Borrower represents and warrants to the Agent and the Banks as follows:

  Section 6.1.  Organization  and   Qualification.     The   Borrower  is   duly
organized, validly existing and in good standing as a corporation under the laws
of the state of its incorporation, has  full and adequate corporate power to own
its Property and conduct its business as now conducted, and is  duly licensed or
qualified and in good standing in  each jurisdiction in which the nature of  the
business conducted  by it or  the nature of the  Property owned or  leased by it
requires such licensing  or qualifying, except where the failure  to do so would
not have a Material Adverse Effect.


  Section 6.2.  Subsidiaries.    Each  Subsidiary  is  duly  organized,  validly
existing and in good standing  under the laws of the jurisdiction in which it is
incorporated or organized, as  the case may be, has  full and adequate power  to
own its Property and conduct its business as now conducted, and is duly licensed
or  qualified and in good standing  in each jurisdiction in  which the nature of
the business conducted by it or the nature of the Property owned or leased by it
requires such licensing  or qualifying, except where the failure  to do so would
not  have a Material  Adverse Effect.   Each  Wholly-Owned Subsidiary that  is a
Material  Subsidiary is also a Guarantor.   Schedule 6.2 hereto (as the same may
be deemed amended  pursuant to Section 8.10(c)  or 8.17 hereof)  identifies each
Subsidiary, the  jurisdiction of its incorporation or  organization, as the case
may be,  the percentage of  issued and outstanding shares  of each class  of its
capital stock or  other equity  interests owned by  the Borrower  and the  other
Subsidiaries  and,  if  such  percentage   is  not  100%  (excluding  directors'
qualifying  shares as  required  by law),  a description  of each  class  of its
authorized capital stock and other equity interests and the number of shares  of
eachclass issued and outstandingand whether such Subsidiaryis a Material or Non-
Material  Subsidiary.  All of the outstanding  shares of capital stock and other
equity interests of each Subsidiary are validly issued and outstanding and fully
paid and nonassessable and all such shares and  other equity interests indicated
on Schedule 6.2  (as the same may be  deemed amended pursuant to Section 8.10(c)
or 8.17 hereof) as owned by the Borrower or a Subsidiary are owned, beneficially
and  of record, by the  Borrower or such Subsidiary free  and clear of all Liens
other  than the Liens granted  in favor of the Agent  pursuant to the Collateral
Documents.  There  are no outstanding  commitments or  other obligations of  any
Subsidiary  to issue, and no options, warrants or  other rights of any Person to
acquire, any shares of any class  of capital stock or other equity interests  of
any Subsidiary.

  Section 6.3.  Authority and Validity  of Obligations.  The  Borrower has  full
right and  authority to enter into  this Agreement and the  other Loan Documents
executed by it, to make the  borrowings herein provided for, to issue its  Notes
in evidence thereof, to grant to the Agent the Liens described in the Collateral
Documents  executed by  the Borrower,  and  to perform  all  of its  obligations
hereunder and  under the other Loan  Documents executed by it.   Each Subsidiary
has full right and authority to enter into the Loan Documents executed by it, to
guarantee the  Obligations, to  grant to  the Agent the  Liens described  in the
Collateral  Documents  executed by  such  Person,  and  to perform  all  of  its
obligations  under the  Loan  Documents  executed by  it.   The  Loan  Documents
delivered by  the Borrower  and by  each Subsidiary  have been duly  authorized,
executed  and  delivered  by  such  Person  and  constitute  valid  and  binding
obligations of such Person enforceable in accordance with  their terms except as
enforceability may  be limited by bankruptcy,  insolvency, fraudulent conveyance
or similar laws affecting creditors'  rights generally and general principles of
equity (regardless of  whether the application of such  principles is considered
in  a proceeding in  equity or at  law); and  this Agreement and  the other Loan
Documents do not, nor does the performance or observance by the Borrower or  any
Subsidiary  of any  of the matters  and things  herein or  therein provided for,
(a) contravene  or  constitute  a default  under  any provision  of  law  or any
judgment,  injunction,  order  or  decree  binding  upon  the  Borrower  or  any
Subsidiary or any  provision of the charter, articles  of incorporation, by-laws
or  comparable  constituent  documents  of  the   Borrower  or  any  Subsidiary,
(b) contravene  or  constitute  a  default  under  any  covenant,  indenture  or
agreement of or affecting the Borrower or any Subsidiary or any of its Property,
in each  case where such contravention or default is reasonably likely to have a
Material Adverse Effect, or (c) result in the creation or imposition of any Lien
on any  Property of the Borrower or any Subsidiary  other than the Liens granted
in favor of the Agent pursuant to the Collateral Documents.

  Section 6.4.  Use of  Proceeds;  Margin Stock.   The  Borrower shall  use  the
proceeds  of  the  Loans  for  the   purpose  of  financing  the  ITI  Marketing
Acquisition,  refinancing existing  indebtedness and  for its  general corporate
purposes.  Neither the Borrower nor any Subsidiary is engaged in the business of
extending  credit for the purpose of purchasing or carrying margin stock (within
the meaning  of Regulation U of  the Board of  Governors of the  Federal Reserve
System),  and no  part of  the proceeds of  any Loan  or any  other extension of
credit made hereunder will be used to purchase or carry any such margin stock or
to extend credit  to others for the  purpose of purchasing or carrying  any such
margin stock.   Margin stock (as hereinabove defined)  constitutes less than 25%
of those assets of  the Borrower and its Subsidiaries  which are subject to  any
limitation on sale, pledge, or other restriction hereunder.

  Section 6.5.  Financial Reports.  


     (a)  APAC.    The  consolidated  balance  sheet  of  the  Borrower  and its
Subsidiaries as at December 28, 1997, and the related consolidated statements of
income, retained  earnings and cash flows  of the Borrower and  its Subsidiaries
for the fiscal year then ended, and  accompanying notes thereto, which financial
statements  are  accompanied  by  the  audit  report  of  Arthur  Andersen  LLP,
independent public accountants, and  the unaudited interim consolidated  balance
sheet of the Borrower and its Subsidiaries as at March 29, 1998, and the related
consolidated statements of income  and retained earnings of the Borrower and its
Subsidiaries  for  the  3  monthly accounting  periods  then  ended,  heretofore
furnished to the Banks, fairly present in all material respects the consolidated
financial condition of the  Borrower and its Subsidiaries  as at said dates  and
the consolidated results of their operations and cash flows for the periods then
ended in  conformity  with GAAP  applied on  a  consistent basis.   Neither  the
Borrower nor any Subsidiary has contingent  liabilities which are material to it
other than as indicated on such financial statements or, with respect to  future
periods, on the financial statements furnished pursuant to Section 8.5 hereof.

     (b)  ITI Marketing.   The consolidated  balance sheet of ITI  Marketing and
its  subsidiaries  as  at  December  31,  1997,  and  the  related  consolidated
statements of income, retained earnings and cash flows of ITI  Marketing and its
subsidiaries for  the fiscal  year then ended,  and accompanying  notes thereto,
which  financial  statements are  accompanied  by  the  audit report  of  Arthur
Andersen  LLP,  independent  public   accountants,  and  the  unaudited  interim
consolidated balance sheet of ITI Marketing and its subsidiaries as at March 31,
1998, and the related consolidated statements of income and retained earnings of
ITI Marketing and its  subsidiaries for the three months then  ended, heretofore
furnished to the Banks, fairly present in all material respects the consolidated
financial condition of ITI Marketing  and its subsidiaries as at said  dates and
the consolidated results of their operations and cash flows for the periods then
ended in conformity  in all material respects with GAAP  applied on a consistent
basis.    Neither  ITI  Marketing  nor any  subsidiary  thereof  has  contingent
liabilities  which are material to it other  than as indicated on such financial
statements  or, with  respect to  future  periods, on  the financial  statements
furnished pursuant to Section 8.5 hereof.

  Section 6.6.  No Material  Adverse Change.   (a)   APAC.   Since  December 29,
1997,  except as disclosed  in a Form 8-K of  the Borrower filed  as of the date
hereof with the Securities  and Exchange Commission, there has been no change in
the condition (financial or otherwise) or business prospects of the Borrower  or
any  Subsidiary, none  of  which  individually or  in  the aggregate  have  been
materially adverse.  

     (b)  ITI  Marketing.   The  Borrower  is not  aware  of  any change,  since
December  31,  1997,  in the  condition  (financial  or  otherwise) or  business
prospects of ITI Marketing and its  subsidiaries, none of which individually  or
in the aggregate have been materially adverse.

  Section 6.7.  Full Disclosure.   The  statements and information  furnished by
or on behalf of the Borrower to the Banks  in connection with the negotiation of
this Agreement and the other Loan Documents and the commitments  by the Banks to
provide all or part of the financing contemplated  hereby do not (x) contain any
untrue statements of  a fact or (y) omit  a fact necessary to  make the material
statements  contained herein  or therein,  in light  of the  circumstances under
which they  were  made, not  misleading, in  either  case where  the correct  or
complete facts would, if  they constituted a change from the facts as originally
disclosed  or stated,  have been  reasonably likely  to have a  Material Adverse
Effect;  the  Banks  acknowledging  that,  as  to   any  projections  and  other
forward-looking  statements regarding future  expectations and  the beliefs (the
"Statements")  furnished  by  the  Borrower  to  the  Banks, the  Borrower  only
represents that, at  the time the  Statements were made by  the Borrower to  the
Banks  the Borrower  did not  know of any  material facts  that would  cause the
Statements to be untrue. 

  Section 6.8.  Trademarks,  Franchises, and Licenses.  The Borrower and each of
the Subsidiaries  own, possess or have  the right to use  all necessary patents,
licenses, franchises,  trademarks, trade names, trade  styles, copyrights, trade
secrets, know how  and confidential  commercial and  proprietary information  to
conduct  their businesses  as  now conducted,  without known  conflict  with any
patent, license,  franchise, trademark,  trade name, trade  style, copyright  or
other proprietary right of  any other Person, in each case  where the failure to
own, possess or have the right to use such Property is reasonably likely to have
a Material Adverse Effect.


  Section 6.9.  Governmental Authority and Licensing.  The  Borrower and each of
the Subsidiaries  have received  all  licenses, permits,  and approvals  of  all
Federal, state,  local, and foreign governmental authorities,  if any, necessary
to conduct their business,  in each case where the failure to obtain or maintain
the  same  is  reasonably  likely  to  have  a  Material  Adverse  Effect.    No
investigation or proceeding which, if adversely determined, is reasonably likely
to result in revocation or denial of any material license, permit, or  approval,
is pending or, to the knowledge of the Borrower, threatened.

 Section 6.10.  Good Title.   The  Borrower and  each of  the Subsidiaries  have
good and  defensible title  (or valid  leasehold interests)  to their assets  as
reflected on the most recent consolidated balance sheet of the  Borrower and its
Subsidiaries furnished to the Banks (except  for sales of assets in the ordinary
course  of  business), subject  to  no  Liens other  than  such  thereof as  are
permitted by Section 8.8 hereof.

 Section 6.11.  Litigation  and Other Controversies.   There is no litigation or
governmental  proceeding or labor controversy  pending, nor to  the knowledge of
the  Borrower  threatened,  against the  Borrower  or  any  Subsidiary which  is
reasonably likely to be adversely determined and if so determined is  reasonably
likely to have a Material Adverse Effect.


 Section 6.12.  Taxes.  All tax  returns required to be filed by the Borrower or
any Subsidiary in  any jurisdiction have,  in fact, been  filed, and all  taxes,
assessments, fees  and  other governmental  charges  upon  the Borrower  or  any
Subsidiary or upon any  of its respective Property, income  or franchises, which
are shown to be due and payable in such returns, have been paid, except (i) such
taxes,  assessments,  fees  and  governmental  charges,  if  any, as  are  being
contested in good faith and by appropriate proceedings which prevent enforcement
of the matter  under contest and  as to which  adequate reserves established  in
accordance with GAAP have been provided and (ii) those returns other than United
States  federal  income tax  returns, the  failure to  file  of which  could not
reasonably be expected to have a Material Adverse Effect.  The Borrower does not
know of  any proposed  additional  tax assessment  against the  Borrower or  any
Subsidiary for which adequate  provisions in accordance with GAAP  have not been
made on their accounts.   Adequate provisions in accordance with GAAP  for taxes
on the books  of the Borrower and  each Subsidiary have  been made for all  open
years, and for its current fiscal period.

 Section 6.13.  Approvals.   No  authorization, consent,  license, or  exemption
from,  or filing  or registration  with, any  court or  governmental department,
agency or instrumentality, nor  any approval or consent  of the stockholders  of
the Borrower or any Subsidiary, or of  any other Person, is or will be necessary
to  the  valid  execution,  delivery  or  performance  by the  Borrower  or  any
Subsidiary  of  this Agreement  or  any other  Loan  Document,  except for  such
approvals  which have  been obtained  prior to  the date  of this  Agreement and
remain in full force and effect.

 Section 6.14.  Affiliate   Transactions.     Neither  the   Borrower  nor   any
Subsidiary is a party  to any material contracts  or agreements with any of  its
Affiliates on terms and conditions  which are less favorable to the  Borrower or
such Subsidiary  than would  be  usual and  customary  in similar  contracts  or
agreements between Persons not affiliated with each other.


 Section 6.15.  Investment  Company; Public  Utility Holding  Company.   Neither
the  Borrower nor  any  Subsidiary  is  an "investment  company"  or  a  company
"controlled"  by an  "investment company" within  the meaning  of the Investment
Company Act of 1940,  as amended, or a  "public utility holding company"  within
the meaning of the Public Utility Holding Company Act of 1935, as amended.

 Section 6.16.  ERISA.   The Borrower  and each  of its  Subsidiaries, and  each
member  of its  Controlled Group,  have  fulfilled their  obligations under  the
minimum  funding standards  of, and are  in compliance in  all material respects
with, ERISA and the Code to the extent applicable  to any Plan maintained by any
one or more of them or for the  benefit of their employees and have not incurred
any  liability to  the  PBGC or  a Plan  under Title IV  of  ERISA other  than a
liability to the  PBGC for premiums  under Section 4007 of  ERISA.  Neither  the
Borrower nor any Subsidiary has any material contingent liabilities with respect
to any post-retirement benefits under a  Welfare Plan, other than liability  for
continuation coverage described in article 6 of Title I of ERISA.

 Section 6.17.  Compliance with  Laws.  To the  best knowledge  of the Borrower,
the Borrower  and each  of its Subsidiaries  are in  compliance in all  material
respects with the  requirements of all federal, state and  local laws, rules and
regulations  applicable  to  or  pertaining  to  their  Properties  or  business
operations  (including, without limitation,  the Occupational  Safety and Health
Act of 1970,  the Americans with Disabilities Act of  1990, laws and regulations
relating  to the providing  of health care  services and products,  and laws and
regulations establishing quality criteria and standards for air, water, land and
toxic  or  hazardous wastes  and  substances),  where any  such  non-compliance,
individually  or in  the  aggregate, is  reasonably likely  to  have a  Material
Adverse Effect.  Neither  the Borrower nor any Subsidiary has received notice to
the  effect  that  its  operations  are  not  in  compliance  with  any  of  the
requirements of  applicable federal,  state or  local environmental,  health and
safety  statutes  and  regulations  or  are  the  subject  of  any  governmental
investigation  evaluating whether any remedial action is  needed to respond to a
release of any toxic or hazardous waste or substance into the environment, where
any such non-compliance or remedial action, individually or in the aggregate, is
reasonably likely to have a Material Adverse Effect.


 Section 6.18.  Other Agreements.   Neither the Borrower nor  any Subsidiary  is
in  default under  the  terms of  any  covenant, indenture  or  agreement of  or
affecting such Persons or any  of their Properties, which default if  uncured is
reasonably likely to have a Material Adverse Effect.

 Section 6.19.  Solvency.   The Borrower and  its Subsidiaries are  able to  pay
their debts  as they become  due and have  sufficient capital to  carry on their
businesses and  all businesses in  which they are  about to  engage in; and  the
amount  that  will be  required  to  pay the  Borrower's  and each  Subsidiary's
probable liabilities  as they become absolute and mature is less than the sum of
the present fair sale value of its assets as a going concern.

 Section 6.20.  ITI   Marketing  Acquisition.     The  Borrower  has  heretofore
delivered to  the Agent a  true and correct  copy of the ITI  Marketing Purchase
Agreement and,  except to the extent  consented to in writing by  the Agent, the
ITI Marketing Purchase Agreement has not been amended or modified in any respect
and no condition to the effectiveness thereof or the obligations of the Borrower
thereunder has  been waived.  The  Borrower and, to  the best of  the Borrower's
knowledge, ITI  Marketing  has all  necessary  right,  power, and  authority  to
consummate the transactions contemplated by the ITI Marketing Purchase Agreement
and to perform all of their obligations thereunder.   The ITI Marketing Purchase
Agreement has been duly authorized, executed, and delivered by the Borrower and,
to the  best of the  Borrower's knowledge, ITI  Marketing and the  ITI Marketing
Purchase Agreement constitutes the valid and binding  obligation of the Borrower
and to  the best of the Borrower's knowledge, ITI Marketing, enforceable against
each  of them  in accordance  with its  terms, except  as enforceability  may be
limited  by  bankruptcy,  insolvency,  fraudulent  conveyance  or  similar  laws
affecting  creditors'  rights  generally   and  general  principles  of   equity
(regardless of whether  the application of  such principles is  considered in  a
proceeding in equity or at  law); and the ITI Marketing Purchase  Agreement does
not,  nor does the observance or performance by  the Borrower or, to the best of
the Borrower's knowledge, ITI Marketing of any of the matters and things therein
provided for, contravene or constitute  a default under any provision of  law or
any  judgment, injunction,  order,  or decree  binding upon  such Person  or any
provision of the  charter, articles of incorporation, or  by-laws of such Person
or any covenant, indenture, or agreement  of or affecting such Person or any  of
its Property, or  result in the creation  or imposition of any Lien  on any such
Person's  Property.  No  authorization, consent, license,  or exemption from, or
filing  or registration with,  any court or  governmental department, agency, or
instrumentality, nor any approval or consent of any other Person,  is or will be
necessary to the valid  execution, delivery, or performance by  the Borrower, to
the  best  of the  Borrower's  knowledge,  ITI Marketing  of  the ITI  Marketing
Purchase Agreement or of any other instrument or document executed and delivered
in connection  therewith,  except for  such thereof  that  have heretofore  been
obtained and remain in full force and effect.  Neither the  Borrower nor, to the
best of the Borrower's  knowledge, ITI Marketing are in default in  any of their
respective obligations under the ITI Marketing Purchase Agreement.

 Section 6.21.  Year 2000  Compliance.  The  Borrower and  its Subsidiaries have
conducted a  comprehensive review and  assessment of its  computer applications,
and have  made inquiry of their material  suppliers, vendors and customers, with
respect to any defect  in computer software, data bases,  hardware, controls and
peripherals related  to the occurrence of the  year 2000 or the  use of any date
after  December 31,  1999,  in connection  therewith.   Based  on  the foregoing
review, assessment and inquiry, the Borrower believes  that no such defect could
reasonably be expected to have a Material Adverse Effect.


 Section 6.22.  No Default.  No Default or  Event of Default has occurred and is
continuing.

SECTION 7.    CONDITIONS PRECEDENT.

     The  obligation of  each Bank  to  advance, continue  or  convert any  Loan
(whether  a  Revolving Loan  or  Swing Loan,  but in  any  event other  than the
continuation of, or conversion into, a Base Rate Loan) or of the Issuing Bank to
issue,  extend the  expiration  date (including  by  not giving  notice of  non-
renewal) of or increase the amount of any Letter of Credit under this Agreement,
shall be subject to the following conditions precedent:

  Section 7.1.  Initial  Credit Event.  Before or  concurrently with the initial
Credit Event:


          (a)  the Agent  shall have received for each  Bank this Agreement duly
     executed by the Borrower and the Banks;

          (b)  the  Agent shall  have received  for each  Bank such  Bank's duly
     executed  Notes of  the  Borrower dated  the date  hereof and  otherwise in
     compliance with the provisions of Section 1.12 hereof;

          (c)  the Agent shall have received  the Pledge Agreement duly executed
     by  the  Borrower  and each  relevant  Subsidiary,  and  the Guaranty  duly
     executed by  each  Material Subsidiary,  together  with (i) original  stock
     certificates or other similar instruments or securities representing all of
     the issued and outstanding shares of capital stock or other equity interest
     of each Subsidiary as  of the date of this Agreement, (ii) stock powers for
     the Collateral  consisting of the  stock or  other equity interest  of each
     Subsidiary  each to  be  executed  in  blank  and  undated,  and  (iii) UCC
     financing  statements to be filed against the Borrower and each Subsidiary,
     as debtor, in favor of the Agent, as secured party;


          (d)  the  Agent  shall  have  received for  each  Bank  copies  of the
     Borrower's and each  Subsidiary's articles of incorporation  and bylaws (or
     comparable constituent documents) and any amendments thereto, certified  in
     each instance by its Secretary or Assistant Secretary;

          (e)  the Agent shall have received for each Bank copies of resolutions
     of  the  Borrower's  and  of  each  Subsidiary's  Board  of  Directors  (or
     comparable  governing  body)   authorizing  the  execution,   delivery  and
     performance of this Agreement and the other Loan Documents to which it is a
     party  and  the consummation  of the  transactions contemplated  hereby and
     thereby, together  with specimen signatures  of the  persons authorized  to
     execute such documents  on the Borrower's and such Subsidiary's behalf, all
     certified in each instance by its Secretary or Assistant Secretary;

          (f)  the  Agent shall  have  received  for  each Bank  copies  of  the
     certificates  of  good standing  for  the Borrower  and  for  each Material
     Subsidiary (dated  no earlier than 30  days prior to the  date hereof) from
     the office of the secretary of  the state of its incorporation and  of each
     state (other than any state  in which it is  not in good standing and  such
     failure to be in good standing would not have a Material Adverse Effect) in
     which it is qualified to do business as a foreign corporation;


          (g)  the  Agent  shall  have received  for  each  Bank a  list  of the
     Borrower's Authorized Representatives;

          (h)  the Agent shall  have received for  itself and for the  Banks the
     initial fees called for by Section 2.1 hereof;

          (i)  the Agent shall have received and approved as satisfactory to it,
     (i) the audit reports and accompanying financial statements of the Borrower
     and its Subsidiaries for the Borrower's five most recently completed fiscal
     years, (ii) the audit reports and accompanying  financial statements of ITI
     Marketing  and  its subsidiaries  for ITI  Marketing's three  most recently
     completed fiscal years, (iii) a proforma consolidated balance sheet for the
     Borrower immediately after  giving effect to the ITI  Marketing Acquisition
     and   (iv)  a  pro  forma  consolidated  balance  sheet  of  ITI  Marketing
     immediately after giving effect to the ITI Marketing Acquisition;

          (j)  the  Agent shall have  completed its due  diligence review of the
     (i) environmental liabilities of the Borrower and its Subsidiaries and (ii)
     material contracts, licenses, permits and agreements to  which the Borrower
     and its Subsidiaries are subject and approved the results of such review as
     satisfactory to it;

          (k)  each Bank shall have received such evaluations and certifications
     as it  may reasonably require  (including a  compliance certificate in  the
     form attached hereto as Exhibit G containing compliance calculations of the
     financial covenants as of the date of this Agreement after giving effect to
     the ITI Marketing  Acquisition) in order to satisfy itself  as to the value
     of  the  Collateral,  the financial  condition  of  the  Borrower  and  its
     Subsidiaries,  and the lack of  material environmental and other contingent
     liabilities of the Borrower and its Subsidiaries;


          (l)  the Agent shall  have received evidence  satisfactory to it  that
     (x) the Total Consideration payable by the Borrower with respect to the ITI
     Marketing  Acquisition is not  more than $160,000,000  (excluding the Total
     Consideration  payable  after closing  of  the  ITI  Marketing  Acquisition
     attributable to  certain United States Postal Service contracts, such post-
     closing Total Consideration not to exceed the amounts  set forth in the ITI
     Marketing  Purchase  Agreement, (y)  all  conditions precedent  to  the ITI
     Marketing Acquisition (except for the Banks' funding of the  purchase price
     therefor)  have been  satisfied in  accordance with  the  terms of  the ITI
     Marketing Purchase  Agreement  (without  giving effect  to  any  amendment,
     modification or  waiver thereto not consented  to in writing by  the Agent)
     and its  effectiveness  and (z) the  ITI  Marketing Purchase  Agreement  is
     effective; 

          (m)  all legal, tax and regulatory matters incident to the Credits and
     the ITI Marketing Acquisition,  including without limitation all regulatory
     approvals of the ITI Marketing Acquisition under the Hart-Scott-Rodino Act,
     shall be satisfactory to the Agent;

          (n)  the Agent shall  have received  (i) for each  Bank the  favorable
     written  opinions of counsel to the Borrower  and its Subsidiaries, in form
     and  substance reasonably  satisfactory to  the Agent  and (ii)  a fairness
     opinion  on ITI Marketing  as prepared by  Merrill Lynch,  Pierce, Fenner &
     Smith, Incorporated;


          (o)  the  Agent  shall  have  received and  approved  as  to  form and
     substance  the ITI Marketing  Purchase Agreement and  all other instruments
     and documents applicable thereto;

          (p)  the  Borrower shall have  common and preferred  stock and paid-in
     equity capital of  at least $125,000,000 immediately after giving effect to
     the ITI Marketing Acquisition; 

          (q)  the Agent  shall have  received satisfactory assurances  that the
     Agent will have received and approved  (both as to form and substance) such
     UCC financing statements  and other instruments  and documents as  it shall
     deem  necessary to  perfect the Liens  required hereunder  and satisfactory
     lien searches confirming the priority of such Liens; and


          (r)  the  Agent  shall have  received  and  approved  as to  form  and
     substance   (i) an   Environmental    Checklist   regarding   environmental
     liabilities and  (ii) a Year  2000 Questionnaire  regarding matters  of the
     type  addressed by Section 6.21 hereof,  each to be  properly completed and
     duly executed by the Borrower.

     References in this  Section to Subsidiaries shall be deemed  to include ITI
Marketing and its  subsidiaries prior to, as well as  after, consummation of the
ITI Marketing Acquisition.

  Section 7.2.  All  Credit  Events.   As  of  the  time  of  each Credit  Event
hereunder:


          (a)  in  the case of  a Borrowing  the Agent  shall have  received the
     notice required by Section  1.6 hereof, in the case of  a Swing Loan, Agent
     shall have received the  notice required in Section 1.8 hereof, in the case
     of  the issuance of any  Letter of Credit  the Agent shall  have received a
     duly completed Application for such Letter of Credit together with any fees
     called for  by Section  2.1 hereof  and,  in the  case of  an extension  or
     increase in the amount of a Letter of Credit, a written request therefor in
     a form acceptable to the Agent together with fees called for by Section 2.1
     hereof;

          (b)  each of the representations and warranties set forth in Section 6
     hereof  shall be and remain true and correct as of such time, except to the
     extent  that any  such  representation  or warranty  relates  solely to  an
     earlier time  or that any change therein is not reasonably likely to have a
     Material Adverse Effect;

          (c)  the Borrower shall  be in compliance  with all  of the terms  and
     conditions  hereof, and no Default or  Event of Default shall have occurred
     and  be continuing  hereunder or  would occur  as a  result of  such Credit
     Event; and


          (d)  such Credit Event shall not violate any order, judgment or decree
     of  any court  or other  authority or  any provision  of law  or regulation
     applicable to any Bank (including, without limitation,  Regulation U of the
     Board of Governors of the Federal Reserve System).

     Each request  for a Borrowing hereunder  and each request for  the issuance
of, increase in the amount of, or extension of the expiration  date of, a Letter
of Credit shall be deemed to be a representation and warranty by the Borrower on
the date  on such  Credit Event  as to  the facts  specified in  subsections (a)
through (c), both inclusive, this Section 7.2.

  Section 7.3.  Existing  Credit Agreement.   (a) Pay-off  Letters.   The  Agent
shall have  received a pay-off and  lien release letter from (i) in  the case of
the Existing Harris  Agreement, the existing  creditors of the Borrower  and its
Subsidiaries under  the Existing Harris  Agreement and (ii) in  the case of  the
Existing ITI Credit Agreement, the existing  creditors of ITI Marketing and  its
subsidiaries,  each such  letter setting  forth, among  other things,  the total
amount of indebtedness outstanding and owing to  them (or outstanding letters of
credit  issued  for the  account  of  (i) in the  case  of  the Existing  Harris
Agreement, the  Borrower or any of its  Subsidiaries or (ii) in the  case of the
Existing  ITI Credit  Agreement, ITI Marketing  or any of  its subsidiaries) and
containing  an undertaking  to  cause to  be  delivered to  the  Agent each  UCC
termination statement and any other lien release instrument necessary to release
their  respective Lien on all  assets of (i) in the  case of the Existing Harris
Agreement, the Borrower and its Subsidiaries or (ii) in the case of the Existing
ITI  Credit Agreement, ITI Marketing  or any of  its subsidiaries, which pay-off
and lien release letters shall be in form and substance acceptable to the Agent.


     (b)  Repayments.  A  portion of the  proceeds of  the initial Credit  Event
shall  be used  to  pay in  full  all  outstanding (i) "Obligations"  under  the
Existing Harris Agreement and (ii) all Indebtedness for Borrowed Money under the
Existing  ITI  Credit  Agreement.    The  Banks  and  the  Borrower  agree  that
concurrently with such initial Credit Event, the Existing Harris Agreement shall
terminate and all "Obligations" outstanding thereunder shall be due and payable.

SECTION 8.    COVENANTS.


     The Borrower agrees  that, so long  as any  Note or any  L/C Obligation  is
outstanding  or  any Commitment  is  available  to or  in  use  by the  Borrower
hereunder, except  to the extent  compliance in any  case or cases  is waived in
writing by the Required Banks:

  Section 8.1.  Maintenance of Business.   The Borrower shall,  and shall  cause
each Subsidiary to,  preserve and  maintain its existence,  except as  otherwise
provided in  Section 8.10(c)  hereof; provided,  however, that  nothing in  this
Section shall prevent the Borrower from discontinuing the corporate existence of
any Non-Material Subsidiary if discontinuance of such Non-Material Subsidiary is
desirable in  the conduct  of the  Borrower's business  or the  business of  any
Subsidiary  and  such  discontinuance is  not  disadvantageous  in any  material
respect to  the Banks.  The Borrower shall, and  shall cause each Subsidiary to,
preserve  and  keep  in force  and  effect  all  licenses, permits,  franchises,
approvals, patents, trademarks, trade names, trade styles, copyrights, and other
proprietary rights necessary  to the proper  conduct of  its business where  the
failure to do so is reasonably likely to have a Material Adverse Effect.

  Section 8.2.  Maintenance of Properties.  The Borrower  shall, and shall cause
each  Subsidiary  to, maintain,  preserve  and  keep  its  property,  plant  and
equipment in  good repair, working order  and condition (ordinary wear  and tear
excepted) and  shall from  time to  time make  all needful  and proper  repairs,
renewals, replacements, additions and betterments  thereto so that at all  times
the  efficiency thereof shall be  fully preserved and  maintained, except to the
extent  that, in  the reasonable  business  judgment of  such  Person, any  such
Property is no  longer necessary for the proper conduct of  the business of such
Person.


  Section 8.3.  Taxes  and  Assessments.    The  Borrower  shall  duly  pay  and
discharge, and shall cause each Subsidiary to duly pay and discharge, all taxes,
rates, assessments,  fees and  governmental charges  upon or  against it or  its
Properties, in each case before the  same become delinquent and before penalties
accrue  thereon, unless and to the  extent that the same  are being contested in
good  faith and  by  appropriate proceedings  which prevent  enforcement  of the
matter under contest and adequate reserves are provided therefor.

  Section 8.4.  Insurance.   The Borrower  shall insure  and  keep insured,  and
shall cause each Subsidiary to insure and keep insured, with insurance companies
with a general policyholder  service rating of not  less than A as rated  in the
most current available Best's Insurance  Report, all insurable Property owned by
it which  is of a  character usually insured  by Persons similarly  situated and
operating like Properties against  loss or damage from  such hazards and  risks,
and in such amounts, as are insured by Persons  similarly situated and operating
like Properties; and the Borrower shall insure, and  shall cause each Subsidiary
to  insure,  such other  hazards  and risks  (including  professional liability,
employers' and public  liability risks) with insurance companies  with a general
policyholder service rating  of not less  than A  as rated in  the most  current
available  Best's Insurance  Report  as and  to the  extent  usually insured  by
Persons  similarly situated  and  conducting similar  businesses.   The Borrower
shall in any event maintain, and cause each Subsidiary to maintain, insurance on
the Collateral to the extent required by the Collateral Documents.  The Borrower
shall,  upon the  request of the  Agent, furnish  to the  Agent and each  Bank a
certificate setting forth in summary form the nature and extent of the insurance
maintained pursuant to this Section.

  Section 8.5.  Financial Reports.   The  Borrower shall,  and shall  cause each
Subsidiary  to, maintain a standard system of accounting in accordance with GAAP
and shall  furnish to  the Agent, each  Bank and each  of their  duly authorized
representatives such information respecting the business and financial condition
of the Borrower  and each Subsidiary as  the Agent or  such Bank may  reasonably
request; and without any request, shall furnish to the Agent and the Banks:

          (a)  as soon as available,  and in any event within 45 days  after the
     close of each fiscal quarter of each fiscal year of the Borrower, a copy of
     the  consolidated and consolidating  balance sheet of  the Borrower and its
     Subsidiaries as  of the last  day of such  period and the  consolidated and
     consolidating statements of income, retained earnings and cash flows of the
     Borrower and  its Subsidiaries for  the fiscal  quarter and for  the fiscal
     year-to-date  period  then  ended, each  in  reasonable  detail  showing in
     comparative form  the figures for the corresponding  date and period in the
     previous  fiscal year, prepared by the Borrower in accordance with GAAP and
     certified to by the Borrower's chief financial  officer, or another officer
     of the Borrower reasonably acceptable to the Agent;

          (b)  within forty-five (45) days  after the end of  each of the  first
     three quarterly fiscal periods  of the Borrower,  a copy of the  Borrower's
     Form 10-Q Report filed with the Securities and Exchange Commission;


          (c)  within ninety (90) days after the end  of each fiscal year of the
     Borrower,  a  copy  of  the Borrower's  Form  10-K  Report  filed  with the
     Securities  and  Exchange  Commission,  including a  copy  of  the  audited
     financial  statements of  the Borrower and  the Subsidiaries  for such year
     with the accompanying report of independent public accountants;

          (d)  as soon as available,  and in any event within 90 days  after the
     close of each fiscal year of  the Borrower, to the extent not  contained in
     the Borrower's  Form 10-K Report  filed with  the  Securities and  Exchange
     Commission  for such  year, a  copy of  the consolidated  and consolidating
     balance sheet  of the Borrower and its  Subsidiaries as of the  last day of
     the period then ended and  the consolidated and consolidating statements of
     income,  retained  earnings  and  cash   flows  of  the  Borrower  and  its
     Subsidiaries for  the period  then ended,  and accompanying notes  thereto,
     each in reasonable detail  showing in comparative form the  figures for the
     previous   fiscal  year,  accompanied   in  the  case   of  the  Borrower's
     consolidated  financial  statements by  an  unqualified  opinion of  Arthur
     Andersen  LLP   or  another  firm  of  independent  public  accountants  of
     recognized  national  standing, selected  by  the  Borrower and  reasonably
     satisfactory to  the Required  Banks, to the  effect that  the consolidated
     financial statements have been prepared in accordance with GAAP and present
     fairly, in all material respects,  in accordance with GAAP the consolidated
     financial condition of the Borrower and its Subsidiaries as of the close of
     such fiscal year and the results of their operations and cash flows for the
     fiscal  year then  ended  and  that  an examination  of  such  accounts  in
     connection with such financial statements  has been made in accordance with
     generally accepted auditing standards and, accordingly, such audit provided
     a reasonable basis for their opinion; 

          (e)  promptly after  the sending  or filing  thereof,  copies of  each
     financial statement, report, notice or proxy statement sent by the Borrower
     or any Subsidiary to its stockholders, and copies of each regular, periodic
     or special  report,  registration statement  or  prospectus (including  all
     Form 10-K, Form 10-Q, and  Form 8-K reports and proxy statements)  filed by
     the  Borrower or  any  Subsidiary  with  any  securities  exchange  or  the
     Securities and Exchange Commission or any successor agency;


          (f)  promptly after receipt  thereof, a copy of each audit made by any
     regulatory  agency  of  the  books  and records  of  the  Borrower  or  any
     Subsidiary or of any notice  of material noncompliance with any  applicable
     law, regulation, or guideline relating to the Borrower or any Subsidiary or
     any of their respective businesses;

          (g)  as soon  as available, and in  any event within 90  days prior to
     the end  of each  fiscal year  of the  Borrower, a  copy of the  Borrower's
     consolidated and consolidating business plan for the following fiscal year,
     such business  plan  to  show the  Borrower's  projected  consolidated  and
     consolidating  revenues, expenses,  and  balance  sheet  on  month-by-month
     basis,  such business  plan  to be  in  reasonable detail  prepared by  the
     Borrower  and  in form  reasonably satisfactory  to  the Agent  which shall
     include a summary of all assumptions made in preparing such business plan; 

          (h)  notice of any Change of Control; and

          (i)  promptly after knowledge thereof shall have come to the attention
     of  any  responsible  officer  of  the  Borrower,  written  notice  of  any
     threatened or  pending  litigation  or  governmental  proceeding  or  labor
     controversy  against the  Borrower or  any Subsidiary  which, if  adversely
     determined, is reasonably  likely to have a  Material Adverse Effect or  of
     the occurrence of any Default or Event of Default hereunder.


Each  of  the   financial  statements  furnished   to  the  Banks   pursuant  to
subsections (a) and (d) of  this Section 8.5 shall be  accompanied by a  written
certificate in  the form attached hereto  as Exhibit F signed by  the President,
Chief Executive Officer, Chief Financial Office or Senior Vice President-Finance
of the Borrower, to the effect that to the  best of such officer's knowledge and
belief  no Default or Event of Default has occurred during the period covered by
such statements or, if any such Default  or Event of Default has occurred during
such period, setting forth a description of such Default or Event of Default and
specifying the action, if any, taken by the Borrower or any Subsidiary to remedy
the same.   Such certificate  shall also set  forth the  calculations supporting
such  statements  in  respect of  Sections 8.22,  8.23, 8.24  and  8.25  of this
Agreement.

  Section 8.6.  Inspection.     The  Borrower  shall,   and  shall  cause   each
Subsidiary  to, permit the  Agent, each Bank  and each of  their duly authorized
representatives and agents to visit and inspect any of its Properties, corporate
books and financial records, to examine and make copies of its books of accounts
and other financial records, and to  discuss its affairs, finances and  accounts
with,  and to  be  advised  as to  the  same  by,  its officers,  employees  and
independent  public  accountants  (and by  this  provision  the  Borrower hereby
authorizes  such accountants  to  discuss with  the  Agent  and such  Banks  the
finances  and affairs of  the Borrower and  each Subsidiary) at  such reasonable
times and intervals as the Agent or any such Bank may designate.

  Section 8.7.  Indebtedness  for Borrowed  Money.  The  Borrower shall not, nor
shall  it  permit  any  Subsidiary to,  issue,  incur,  assume,  create  or have
outstanding any  Indebtedness for  Borrowed Money; provided,  however, that  the
foregoing shall not restrict nor operate to prevent:


          (a)  the Obligations of the Borrower owing  to the Agent and the Banks
     hereunder;

          (b)  purchase money indebtedness and  Capitalized Lease Obligations of
     the  Borrower and of its Subsidiaries in  an aggregate amount not to exceed
     $10,000,000 at any one time outstanding;

          (c)  obligations of the  Borrower arising out of interest rate hedging
     agreements entered into with financial  institutions in the ordinary course
     of business;


          (d)  guaranties expressly permitted by Section 8.9 hereof;

          (e)  indebtedness  from  time to  time owing  by  the Borrower  to any
     Subsidiary or by any Subsidiary to the Borrower or any other Subsidiary, in
     each case arising as a result of intercompany loans and  advances permitted
     by Section 8.9 hereof.

          (f)  indebtedness  outstanding under  the  Existing  Credit  Agreement
     which is paid and satisfied  in full out of proceeds of  the initial Credit
     Event hereunder;

          (g)  other indebtedness  existing on the  date of  this Agreement  and
     described  on  Schedule 8.7  attached hereto  and  made a  part  hereof, as
     reduced from time to time by repayments thereof; and


          (h)  other indebtedness  of  the  Borrower and  its  Subsidiaries  not
     otherwise  permitted by this Section  in an aggregate  amount not to exceed
     $1,000,000 at any one time outstanding.

  Section 8.8.  Liens.  The  Borrower shall not, nor  shall it permit any  other
Subsidiary  to, create, incur  or permit to  exist any  Lien of any  kind on any
Property owned by  any such Person; provided, however,  that the foregoing shall
not apply to nor operate to prevent:

          (a)  Liens   arising   by   statute  in   connection   with   worker's
     compensation, unemployment  insurance, old  age  benefits, social  security
     obligations,  taxes,  assessments, statutory  obligations or  other similar
     charges,  good faith cash deposits in connection with tenders, contracts or
     leases to which  the Borrower or  any Subsidiary is a  party or other  cash
     deposits required to  be made in the ordinary course  of business, provided
     in each case  that the obligation is  not for borrowed  money and that  the
     obligation secured  is not overdue  or, if overdue,  is being  contested in
     good  faith by  appropriate proceedings  which prevent  enforcement of  the
     matter under contest and adequate reserves have been established therefor;


          (b)  mechanics',  workmen's, materialmen's, landlords',  carriers', or
     other similar Liens arising in the ordinary course of business with respect
     to obligations which are not due or which are being contested in good faith
     by appropriate  proceedings which prevent  enforcement of the  matter under
     contest;

          (c)  the pledge of assets for the purpose  of securing an appeal, stay
     or  discharge in  the  course of  any legal  proceeding, provided  that the
     aggregate  amount  of  liabilities of  the  Borrower  and its  Subsidiaries
     secured by a  pledge of assets permitted  under this subsection,  including
     interest  and  penalties  thereon, if  any,  shall  not  be  in  excess  of
     $2,500,000 at any one time outstanding; 

          (d)  the Liens  granted in favor of  the Agent for the  benefit of the
     Agent and the Banks pursuant to the Collateral Documents; 


          (e)  Liens on  property  of the  Borrower  or any  Subsidiary  created
     solely for the purpose of securing indebtedness permitted by Section 8.7(b)
     hereof,  representing  or incurred  to  finance,  refinance or  refund  the
     purchase price of Property, provided  that no such Lien shall extend  to or
     cover other  Property of  the Borrower  or such Subsidiary  other than  the
     respective Property so acquired,  and the principal amount of  indebtedness
     secured  by any such  Lien shall  at no  time exceed the  original purchase
     price of such Property; 

          (f)  easements,   rights-of-way,   restrictions   and  other   similar
     encumbrances  incurred in  the ordinary  course of  business which,  in the
     aggregate,  are not  substantial  in amount  and  which do  not  materially
     detract  from the  value  of the  Property  subject thereto  or  materially
     interfere with the ordinary conduct of the business of the  Borrower or any
     Subsidiary;

          (g)  Liens described on Schedule 8.8 hereof; and

          (h)  any interest or title of a lessor under any operating lease.

  Section 8.9.  Investments, Acquisitions,  Loans, Advances and Guaranties.  The
Borrower  shall  not,  nor  shall  it  permit  any  Subsidiary to,  directly  or
indirectly, make, retain  or have outstanding  any investments (whether  through
purchase of stock  or obligations or otherwise) in, or  loans or advances (other
than for  travel advances and other  similar cash advances made  to employees in
the ordinary course  of business) to,  any other Person, or  acquire all or  any
substantial  part of  the assets  or business  of any  other Person  or division
thereof, or  be or become liable as endorser, guarantor, surety or otherwise for
any  debt, obligation or undertaking of any  other Person, or otherwise agree to
provide funds for payment of the obligations of another, or supply funds thereto
or  invest therein or  otherwise assure a  creditor of another  against loss, or
apply for or become liable to the issuer of a letter of credit which supports an
obligation of  another, or subordinate any  claim or demand  it may have  to the
claim or demand of any other Person; provided, however, that the foregoing shall
not apply to nor operate to prevent:


          (a)  investments in direct obligations of the United States of America
     or of any  agency or instrumentality  thereof whose obligations  constitute
     full faith and credit obligations of the United States of America, provided
     that  any such  obligations shall  mature within  one year  of the  date of
     issuance thereof;

          (b)  investments in commercial paper rated at least P-1 by Moody's and
     at least  A-1  by S&P  maturing within  one year  of the  date of  issuance
     thereof;

          (c)  investments in certificates of  deposit issued by any Bank  or by
     any United  States commercial bank having  capital and surplus of  not less
     than $100,000,000 which have a maturity of one year or less; 


          (d)  endorsement of  items for  deposit  or collection  of  commercial
     paper received in the ordinary course of business; 

          (e)  guaranties issued  by  the  Borrower  guaranteeing  or  otherwise
     supporting  the   repayment  of  indebtedness  of  a  Subsidiary  otherwise
     permitted by Section 8.7 hereof; 

          (f)  trade receivables from time  to time owing to the Borrower or any
     Subsidiary created or acquired in the ordinary course of its business; 


          (g)  guaranties by the  Borrower or any Subsidiary  of the obligations
     of  any other Subsidiary, as  lessee, under any  real estate leases entered
     into in the ordinary course of its business;

          (h)  approximate  present equity investments in Subsidiaries described
     on Schedule 8.9 hereof;

          (i)  loans  by the Borrower  to, or other  investments by the Borrower
     in, any one  or more Subsidiaries in the ordinary  course of the Borrower's
     business not otherwise permitted by this Section  aggregating not more than
     $25,000,000 at any one time outstanding;


          (j)  loans  by any  one or  more Subsidiaries to  the Borrower  in the
     ordinary  course of such Subsidiaries'  business not otherwise permitted by
     this  Section  aggregating  not  more  than  $5,000,000  at  any  one  time
     outstanding;

          (k)  loans by any one or more Subsidiaries to, or other investments by
     any one or more Subsidiaries  in, any one or more other Subsidiaries in the
     ordinary course  of such  lending or investing  Subsidiaries' business  not
     otherwise permitted by this  Section aggregating not more than  $500,000 at
     any one time outstanding;

          (l)  the ITI Marketing Acquisition;

          (m)  Acquisitions, so  long  as (i) no  Default  or Event  of  Default
     exists or  would exist after  giving effect  to such acquisition,  (ii) the
     Acquisition is not a Hostile Acquisition, (iii) the Acquired Business is in
     an Eligible Line of Business, (iv) the Borrower shall have delivered to the
     Banks an updated  Schedule 6.2 to reflect any new Subsidiary resulting from
     such Acquisition, (iv) the Total Consideration expended by the Borrower and
     its Subsidiaries as consideration for such Acquisition, when taken together
     with the aggregate Total Consideration expended on a cumulative basis after
     the  date   hereof  for  all   other  Acquisitions  permitted   under  this
     Section 8.9(m) does  not aggregate more than  $50,000,000, (v) the Borrower
     can demonstrate that  on a pro forma basis (including financial projections
     for  the twelve  months  following the  subject  Acquisition) after  giving
     effect to the subject Acquisition  it will continue to comply with  all the
     terms  and conditions  of  the Loan  Documents, and  (vi) the  Borrower has
     provided to the  Banks financial statements  of the Person whose  assets or
     Voting  Stock   is  being  so  acquired,   including  historical  financial
     statements, and a description of such Person and its business; 


          (n)  the Guaranties; and

          (o)  other investments, loans,  advances and guaranties not  otherwise
     permitted by this Section aggregating  not more than $1,000,000 at  any one
     time outstanding.

In  determining the  amount of  investments, acquisitions,  loans, advances  and
guaranties permitted  under  this Section,  investments  and acquisitions  shall
always be  taken at  the original  cost  thereof (regardless  of any  subsequent
appreciation or depreciation  therein), loans and advances shall be taken at the
principal amount thereof then remaining unpaid, and guaranties shall be taken at
the amount of the obligations guaranteed thereby.


 Section 8.10.  Mergers, Consolidations and Sales.   The Borrower shall not, nor
shall it permit any Subsidiary to, be a party to any merger or consolidation, or
sell, transfer,  lease  or otherwise  dispose  of  its Property,  including  any
disposition of Property as part  of a sale and leaseback transaction,  or in any
event sell or  discount (with or without recourse) any of  its notes or accounts
receivable; provided, however, that this Section shall not apply to  nor operate
to prevent:

          (a)  the  sale  or  lease of  inventory  in  the  ordinary  course  of
     business;

          (b)  the sale,  transfer, lease, or  other disposition of  Property of
     the Borrower or any Subsidiary to one another in the ordinary course of its
     business; 


          (c)  any Subsidiary (including any corporation which immediately after
     giving effect to an Acquisition permitted by Section 8.9(m)  hereof becomes
     a  Subsidiary, but in any event excluding any Foreign Subsidiary) may merge
     or consolidate  with or into  the Borrower or any  Wholly-Owned Subsidiary;
     provided that  in the  case of  any merger  or consolidation  involving the
     Borrower, the Borrower is  the corporation surviving the merger and  in the
     case of any other merger  involving a Wholly-owned Subsidiary, such Wholly-
     owned Subsidiary is the corporation surviving such merger; 

          (d)  the  sale  of  delinquent notes  or  accounts  receivable in  the
     ordinary  course of business for  purposes of collection  only (and not for
     the purpose of any bulk sale or securitization transaction);

          (e)  the sale, transfer, or other disposition of any tangible personal
     property  that, in the reasonable business  judgment of the Borrower or its
     Subsidiary,  has become uneconomical,  obsolete, or worn  out, and which is
     disposed of in the ordinary course of business; and

          (f)  the sale, transfer,  lease, or other  disposition of Property  of
     the Borrower  or  any  Subsidiary  aggregating for  the  Borrower  and  its
     Subsidiaries during  any 12-month period not more  than 10% of Total Assets
     as of the close of the then most recent fiscal year-end of the Borrower;


In the  event of  any merger  permitted by  Section 8.10(c) above,  the Borrower
shall give the Agent and the  Banks prior written notice of any such  event and,
immediately  after giving  effect  to  any  such merger,  Schedule 6.2  of  this
Agreement  shall be  deemed amended excluding  reference to  any such Subsidiary
merged out of existence.  So long as no Default or Event of Default has occurred
and is continuing or  would arise as a result thereof,  upon the written request
of the Borrower, the Agent shall release its Lien on any Property  sold pursuant
to the provisions of subsections (a), (d), (e) or (f) above.

 Section 8.11.  Maintenance of  Subsidiaries.   The Borrower  shall not  assign,
sell or transfer, nor  shall it permit any Subsidiary to  issue, assign, sell or
transfer,  any shares  of  capital  stock of  a  Material Subsidiary;  provided,
however,  that the foregoing  shall not operate  to prevent (i) the  Lien on the
capital stock of each Subsidiary granted to the Agent pursuant to the Collateral
Documents, (ii) the issuance,  sale and transfer to any person  of any shares of
capital stock of a  Subsidiary solely for the purpose of  qualifying, and to the
extent  legally  necessary  to qualify,  such  person  as  a  director  of  such
Subsidiary, and (iii) any transaction permitted by Section 8.10(c) above.

 Section 8.12.  Dividends  and Certain Other Restricted  Payments.  The Borrower
shall  not, nor  shall  it permit  any  Subsidiary to,  (i) declare  or pay  any
dividends  on or make any other distributions in  respect of any class or series
of its capital stock  (other than dividends payable solely in its capital stock)
or (ii) directly or indirectly  purchase, redeem or otherwise acquire  or retire
any  of its capital  stock or (iii)  prepay any Indebtedness  for Borrowed Money
(other  than the prepayment of the Loans  and L/C Obligations in accordance with
Section 1.11  hereof and the  effecting of any  redemption of such  Loans) (such
non-excepted  dividends,  distributions,  purchases, redemptions,  acquisitions,
prepayments  and retirements  being hereinafter collectively  called "Restricted
Payments"); provided, however, that the foregoing shall not  apply to or operate
to prevent any Restricted  Payments made in any  fiscal year of the Borrower  if
and  to the extent  that at the time  such Restricted Payment  is made and after
giving effect thereto,  (i) no Default  or Event of  Default shall  occur or  be
continuing, (ii) the aggregate amount of all Restricted Payments (other than the
Permitted  Shareholder Redemptions) made during such fiscal year does not exceed
twenty percent (20%) of the Borrower's  Net Income for such fiscal year to  date
and (iii) the aggregate cumulative amount of all Restricted Payments made on and
after the date hereof does not exceed $25,000,000.


 Section 8.13.  ERISA.  The Borrower shall, and shall cause each  Subsidiary to,
promptly pay and discharge all  obligations and liabilities arising under  ERISA
pertaining to a Plan of a character which if unpaid or unperformed is reasonably
likely to result in the imposition of a Lien against any of its Properties.  The
Borrower shall, and shall cause each Subsidiary to, promptly notify the Agent of
(i) the occurrence of any reportable event (as defined in ERISA) with respect to
a Plan,  (ii) receipt of  any notice  from the  PBGC  of its  intention to  seek
termination  of  any  Plan  or  appointment  of  a trustee  therefor,  (iii) its
intention to terminate or withdraw from any Plan, and (iv) the occurrence of any
event  with respect  to any  Plan which  would result  in the incurrence  by the
Borrower or  any Subsidiary of any  material liability, fine or  penalty, or any
material increase in the contingent liability of the Borrower or  any Subsidiary
with respect to any post-retirement Welfare Plan benefit.

 Section 8.14.  Compliance with Laws.  The Borrower shall, and shall  cause each
Subsidiary to, comply  in all  respects with  the requirements  of all  federal,
state and local laws, rules, regulations, ordinances and orders applicable to or
pertaining  to  its  Properties  or business  operations,  where  any  such non-
compliance,  individually or  in the aggregate,  is reasonably likely  to have a
Material Adverse Effect  or is reasonably likely to result in a Lien upon any of
their Property.

 Section 8.15.  Burdensome Contracts With  Affiliates.  The Borrower  shall not,
nor shall  it  permit  any Subsidiary  to,  enter into  any  material  contract,
agreement  or business  arrangement with  any  of its  Affiliates  on terms  and
conditions which  are less  favorable to  the Borrower  or such  Subsidiary than
would  be  usual  and customary  in  similar contracts,  agreements  or business
arrangements between Persons not affiliated with each other.


 Section 8.16.  No Changes  in Fiscal Year.   The Borrower shall  not change its
fiscal year from  its present  basis without the  prior written  consent of  the
Required Banks.

 Section 8.17.  Formation  of Subsidiaries.    Promptly  upon the  formation  or
acquisition  of any  Subsidiary, the  Borrower shall provide  the Agent  and the
Banks written notice thereof  and shall do such acts and  things as are required
of it to  comply with Section 4 hereof, and then  and thereafter Schedule 6.2 of
this  Agreement shall  be deemed  amended from  and after  such date  to include
reference to any such Subsidiary.

 Section 8.18.  Change in  the Nature of Business.  The Borrower  shall not, nor
shall  it permit any Subsidiary  to, engage in any business  or activity if as a
result the general  nature of  the business of  the Borrower  or any  Subsidiary
would be changed in any material respect from the general nature of the business
engaged in by  it as of the date of this Agreement or as of the date such Person
becomes a Subsidiary hereunder.


 Section 8.19.  Use  of  Loan  Proceeds.   The  Borrower  shall  use the  credit
extended under this Agreement solely for the purposes set forth in, or otherwise
permitted by, Section 6.4 hereof.

 Section 8.20.  No   Restrictions  on  Subsidiary   Distributions.    Except  as
provided herein, the Borrower shall not, nor shall  it permit any Subsidiary to,
directly or indirectly create  or otherwise cause or  suffer to exist or  become
effective any consensual encumbrance or  restriction of any kind on the  ability
of the Borrower or any  Subsidiary to:  (a) guarantee the Obligations  and grant
Liens on its assets  to the Agent for  the benefit of the  Banks as required  by
Section 4 hereof; (b) in  the case of any Subsidiary, pay  dividends or make any
other distribution  on any of  such Subsidiary's  capital stock or  other equity
interests owned by the Borrower or any Subsidiary; (c) pay any indebtedness owed
to the Borrower or any Subsidiary; (d) make loans or advances to the Borrower or
any Subsidiary; or (e) transfer any of its property or assets to the Borrower or
any Subsidiary.

 Section 8.21.  Subordinated  Debt.  The Borrower shall not, nor shall it permit
any Subsidiary  to, amend or modify any of  the terms and conditions relating to
any Subordinated Debt or make any voluntary prepayment or acquisition thereof or
effect  any voluntary  redemption  thereof or  make  any payment  on  account of
Subordinated Debt  which is  prohibited under  the terms  of  any instrument  or
agreement subordinating the same to the Obligations.


 Section 8.22.  Total Debt Ratio.  As of the last day of each fiscal  quarter of
the Borrower occurring  during one of the periods  specified below, the Borrower
shall not permit the Total Debt Ratio as of the last day of  the relevant fiscal
quarter to be greater than or equal to the amount set forth below:

                                                               TOTAL DEBT
            FROM AND INCLUDING      TO AND INCLUDING       RATIO SHALL NOT BE
                                                        GREATER THAN OR EQUAL TO
             the date hereof           12/31/1998               3.50 to 1.0
                 1/1/1999               3/31/1999               3.25 to 1.0
                 4/1/1999               6/30/1999               3.00 to 1.0
                 7/1/1999               6/30/2000               2.75 to 1.0
                 7/1/2000               6/30/2001               2.50 to 1.0
                 7/1/2001               6/30/2002               2.25 to 1.0
                 7/1/2002               6/30/2003               2.00 to 1.0

 Section 8.23.  Net Worth.   The  Borrower shall,  as of  the last  day of  each
fiscal quarter at  all times, maintain  Net Worth of  not less than  the Minimum
Required Amount.  For purposes hereof,  the term "Minimum Required Amount" shall
mean $115,000,000 and shall increase (but never decrease) as of the  last day of
each fiscal quarter of the Borrower thereafter by an amount (if positive)  equal
to 80% of Net Income for the fiscal quarter then ended.

 Section 8.24.  Fixed Charge Coverage Ratio.  As of the  last day of each fiscal
quarter of  the Borrower, the  Borrower shall  maintain a ratio  of (a) Adjusted
EBITDA  for the  four fiscal quarters  of the  Borrower then  ended less Capital
Expenditures incurred during such period to (b) Fixed Charges for the  same four
fiscal quarter period then ended, of not less than 1.50 to 1.0.

 Section 8.25.  Minimum Adjusted  EBITDA.   As of  the last day  of each  fiscal
quarter of the Borrower occurring during one of  the periods below, the Borrower
shall maintain Adjusted EBITDA at not less than the amount set forth below:

                                                       ADJUSTED EBITDA SHALL NOT
            FROM AND INCLUDING      TO AND INCLUDING            BE LESS THAN
             the date hereof            6/30/1998               $65,000,000
                 7/1/1998              12/31/1998               $70,000,000
                 1/1/1999               3/31/1999               $75,000,000
                 4/1/1999               6/30/1999               $80,000,000
                 7/1/1999               9/30/1999               $85,000,000
                10/1/1999              12/31/1999               $90,000,000
                 1/1/2000               9/30/2000               $95,000,000
                10/1/2000               6/30/2003               $100,000,000


 Section 8.26.  Operating Leases.   The Borrower shall not, nor shall  it permit
any Subsidiary to, acquire  the use or possession of any Property  under a lease
or similar  arrangement, whether or not  the Borrower or any  Subsidiary has the
express  or implied right to acquire title to  or purchase such Property, at any
time if,  after giving effect thereto, the aggregate amount of fixed rentals and
other  consideration payable by the Borrower and its Subsidiaries under all such
leases and similar arrangements would  exceed $25,000,000 during any fiscal year
of the Borrower.  Capital  Leases shall not be included in  computing compliance
with this Section to  the extent the Borrower's and its  Subsidiaries' liability
in respect of the same is permitted by this Section.

 Section 8.27.  Interest Rate Protection.   On or  before the  date hereof,  the
Borrower will hedge its interest rate risk on at least $100,000,000 in principal
amount  of the Term Loans, or  if less, the principal  amount outstanding on the
Term Loans,  through the use of  one or more interest rate  swaps, interest rate
caps,  interest  rate   collars  or  other  recognized   interest  rate  hedging
arrangements (collectively, "Hedging Arrangements"),  with all of the  foregoing
to  effectively limit  the  amount of  interest that  the Borrower  must  pay on
notional amounts of not  less than such  portion of the Term  Loans to not  more
than  a rate acceptable  to the Agent in  its discretion for  a period ending no
earlier than June 1, 2001 and to  be with the Banks, their respective Affiliates
or  with other  parties reasonably  acceptable to  the Required  Banks.   If the
Borrower  enters into  any Hedging  Arrangements with  any Bank,  the Borrower's
obligations to such  Bank in  connection with such  Hedging Arrangements do  not
constitute usage of the Commitments of such Bank.

SECTION 9.    EVENTS OF DEFAULT AND REMEDIES.

  Section 9.1.  Events of  Default.   Any  one or  more of  the following  shall
constitute an "Event of Default" hereunder:

          (a)  (i) default in  the payment when  due of all  or any part  of the
     principal of any  Note or Reimbursement  Obligation (whether at the  stated
     maturity thereof  or at any other time provided  for in this Agreement), or
     (ii) default for 3 days in  the payment when due of all or any  part of the
     interest  on any  Note (whether at  the stated  maturity thereof or  at any
     other time provided for in this  Agreement) of any Reimbursement Obligation
     or of any fee or other Obligation payable hereunder or under any other Loan
     Document; 

          (b)  default in  the observance  or  performance of  any covenant  set
     forth in Sections 8.5, 8.7,  8.8, 8.9, 8.10, 8.11, 8.12,  8.19, 8.21, 8.22,
     8.23,  8.24, 8.25 or 8.26  hereof or of any  provision in any Loan Document
     dealing  with  the use,  disposition  or  remittance  of  the  proceeds  of
     Collateral or requiring the maintenance of insurance thereon;


          (c)  default in the observance  or performance of any  other provision
     hereof or  of any other Loan Document which  is not remedied within 30 days
     after the earlier of (i) the date on which such failure shall  first become
     known to  any responsible officer  of the  Borrower or (ii) written  notice
     thereof is given to the Borrower by the Agent; 

          (d)  any representation or  warranty made herein or in  any other Loan
     Document or in any certificate furnished to the Agent or the Banks pursuant
     hereto or thereto or in connection with any transaction contemplated hereby
     or thereby  proves untrue  in any material  respect as of  the date  of the
     issuance or making or deemed making thereof; 

          (e)  any event occurs or condition exists (other than those  described
     in subsections (a) through  (d) above)  which is specified  as an event  of
     default under any of the other Loan Documents, or any of the Loan Documents
     shall for any reason not be or  shall cease to be in full force  and effect
     or  is declared to  be null and  void, or  any of the  Collateral Documents
     shall for any  reason fail to create  a valid and perfected  first priority
     Lien  in  favor of  the Agent  in  any Collateral  purported to  be covered
     thereby  (except  as  expressly  permitted  by  the  terms  thereof  or  an
     inadvertent failure to maintain such a Lien on Collateral aggregating  less
     than $500,000 in value), or any Subsidiary takes any action for the purpose
     of terminating, repudiating or rescinding any Loan Document executed by  it
     or any of its obligations thereunder;

          (f)  default shall  occur under  any Indebtedness  for Borrowed  Money
     aggregating in excess  of $1,000,000 issued,  assumed or guaranteed by  the
     Borrower or  any Subsidiary,  or under  any indenture,  agreement or  other
     instrument under  which the  same may  be  issued, and  such default  shall
     continue for a period of time  sufficient to permit the acceleration of the
     maturity of any  such Indebtedness for Borrowed Money (whether  or not such
     maturity is in  fact accelerated),  or any such  Indebtedness for  Borrowed
     Money  shall not  be  paid when  due  (whether by  demand,  lapse of  time,
     acceleration or otherwise);

          (g)  any judgment or judgments, writ  or writs or warrant or  warrants
     of attachment, or  any similar process or processes in  an aggregate amount
     in excess  of $2,500,000  in excess  of any  applicable insurance  coverage
     shall  be  entered or  filed  against the  Borrower  or any  Subsidiary, or
     against any of  its Property,  and which  remains undischarged,  unvacated,
     unbonded or unstayed for a period of 30 days; 

          (h)  the Borrower or any Subsidiary,  or any member of its  Controlled
     Group,  shall fail  to pay  when due  an amount  or amounts  aggregating in
     excess of $1,000,000 which it  shall have become liable to pay  to the PBGC
     or  to a Plan under  Title IV of ERISA; or notice  of intent to terminate a
     Plan  or Plans having  aggregate Unfunded  Vested Liabilities in  excess of
     $1,000,000 (collectively, a "Material Plan")  shall be filed under Title IV
     of ERISA  by the Borrower  or any  Subsidiary, or any  other member  of its
     Controlled  Group,  any  plan  administrator  or  any  combination  of  the
     foregoing; or the PBGC shall institute proceedings  under Title IV of ERISA
     to terminate  or  to cause  a trustee  to  be appointed  to administer  any
     Material Plan or  a proceeding shall  be instituted by  a fiduciary of  any
     Material Plan against the Borrower or any Subsidiary, or any member of  its
     Controlled  Group, to enforce  Section 515 or 4219(c)(5)  of ERISA and such
     proceeding shall not  have been dismissed within  30 days thereafter; or  a
     condition shall exist  by reason  of which the  PBGC would  be entitled  to
     obtain a decree adjudicating that any Material Plan must be terminated; 

          (i)  the   Borrower   or  any   Subsidiary   shall   (i) have  entered
     involuntarily  against  it  an order  for  relief under  the  United States
     Bankruptcy  Code,  as  amended, (ii) not  pay,  or  admit  in  writing  its
     inability to pay,  its debts generally  as they become  due, (iii) make  an
     assignment for the  benefit of creditors, (iv) apply for, seek, consent to,
     or  acquiesce  in,  the  appointment  of a  receiver,  custodian,  trustee,
     examiner, liquidator or similar official for  it or any substantial part of
     its  Property, (v) institute any proceeding seeking to have entered against
     it an order for relief under the United States Bankruptcy Code, as amended,
     to   adjudicate  it   insolvent,  or   seeking  dissolution,   winding  up,
     liquidation, reorganization,  arrangement, adjustment or composition  of it
     or  its  debts   under  any  law  relating  to  bankruptcy,  insolvency  or
     reorganization or  relief of  debtors or  fail to file  an answer  or other
     pleading  denying the  material allegations  of any  such proceeding  filed
     against it,  (vi) take any corporate  action in  furtherance of any  matter
     described  in parts (i) through (v) above, or (vii) fail to contest in good
     faith any appointment or proceeding described in Section 9.1(j) hereof; or

          (j)  a custodian,  receiver, trustee, examiner, liquidator  or similar
     official  shall be  appointed  for the  Borrower or  any Subsidiary  or any
     substantial  part of  any of  its  Property, or  a proceeding  described in
     Section 9.1(i)  (v)  shall  be  instituted  against  the  Borrower  or  any
     Subsidiary, and  such appointment continues undischarged or such proceeding
     continues undismissed or unstayed for a period of 30 days.

  Section 9.2.  Non-Bankruptcy  Defaults.  When any  Event of Default other than
those  described in subsection (i) or (j) of Section 9.1 hereof has occurred and
is continuing,  the Agent shall,  by written notice  to the Borrower:  (a) if so
directed  by the  Required Banks,  terminate the  remaining Commitments  and all
other  obligations of  the Banks  hereunder on  the date  stated in  such notice
(which  may be  the date  thereof); (b) if  so directed  by the  Required Banks,
declare the principal of and the accrued interest on all outstanding Notes to be
forthwith due  and payable and  thereupon all outstanding Notes,  including both
principal and interest thereon,  shall be and become immediately due and payable
together with all other amounts payable under the Loan Documents without further
demand, presentment,  protest or notice of  any kind; and (c) if  so directed by
the Required  Banks, demand that the  Borrower immediately pay to  the Agent the
full  amount then available for drawing under each  or any Letter of Credit, and
the Borrower agrees to immediately make such payment and acknowledges and agrees
that  the Banks would  not have  an adequate  remedy at law  for failure  by the
Borrower  to honor any such  demand and that  the Agent, for the  benefit of the
Banks, shall have the right to require the Borrower to specifically perform such
undertaking whether or  not any drawings or other demands  for payment have been
made under any Letter of Credit.  The Agent, after giving notice to the Borrower
pursuant to Section 9.1(c) or  this Section 9.2, shall also promptly send a copy
of such notice to the other Banks, but the failure to do so shall not impair  or
annul the effect of such notice.

  Section 9.3.  Bankruptcy  Defaults.   When any  Event of  Default described in
subsections (i)  or (j) of  Section 9.1 hereof  has occurred and  is continuing,
then  all outstanding Notes  shall immediately  become due and  payable together
with  all other amounts  payable under  the Loan Documents  without presentment,
demand, protest  or notice of  any kind, the  obligation of the Banks  to extend
further  credit pursuant to any of the  terms hereof shall immediately terminate
and  the  Borrower shall  immediately  pay to  the  Agent the  full  amount then
available  for drawing  under all  outstanding Letters  of Credit,  the Borrower
acknowledging and agreeing that the  Banks would not have an adequate  remedy at
law for failure by the Borrower to honor any such demand and that the Banks, and
the Agent  on their  behalf, shall  have the right  to require  the Borrower  to
specifically perform such undertaking whether or  not any draws or other demands
for payment have been made under any of the Letters of Credit.

  Section 9.4.  Collateral   for  Undrawn  Letters   of  Credit.     (a) If  the
prepayment of  the amount  available for  drawing under any  or all  outstanding
Letters of Credit is  required under Section 1.11(b) or under Section 9.2 or 9.3
above, the Borrower shall forthwith pay the amount required to be so prepaid, to
be held by the Agent as provided in subsection (b) below.

     (b)  All amounts  prepaid pursuant to subsection (a), together with amounts
deposited with the Agent pursuant to Section 1.11(b)(iii) hereof, above shall be
held by the Agent in a separate collateral account (such account, and the credit
balances, properties and any investments from time to time held therein, and any
substitutions for  such account, any certificate of  deposit or other instrument
evidencing any  of the foregoing and all proceeds of  and earnings on any of the
foregoing  being collectively  called the  "Account") as  security for,  and for
application by the Agent  (to the extent available) to, the reimbursement of any
payment under any  Letter of Credit then or thereafter made by the Agent, and to
the payment of the  unpaid balance of any Loans and all  other Obligations.  The
Account  shall be held in the name of  and subject to the exclusive dominion and
control  of the Agent for the  benefit of the Agent and the  Banks.  If and when
requested by the Borrower, the Agent shall invest funds held in the Account from
time  to time  in direct  obligations of,  or obligations  the principal  of and
interest  on  which are  unconditionally  guaranteed by,  the  United  States of
America  with a remaining maturity of one year  or less, provided that the Agent
is irrevocably authorized to  sell investments held in  the Account when and  as
required to make payments out of the Account  for application to amounts due and
owing from  the  Borrower to  the Agent  or  Banks; provided,  however, that  if
(i) the Borrower shall have  made payment of all such obligations referred to in
subsection (a) above, (ii) all relevant preference or other disgorgement periods
relating to the receipt  of such payments have  passed, and (iii) no Letters  of
Credit, Commitments,  Loans or other  Obligations remain outstanding  hereunder,
then the  Agent shall release to the Borrower any  remaining amounts held in the
Account.

  Section 9.5.  Notice of Default.  The Agent shall give notice to the  Borrower
under Section 9.1(c) hereof promptly upon  being requested to do so by  any Bank
and shall thereupon notify all the Banks thereof.

  Section 9.6.  Expenses.   The Borrower  agrees to  pay to the  Agent and  each
Bank, and  any  other holder  of any  Note outstanding  hereunder, all  expenses
reasonably incurred  or paid  by the  Agent and  such Bank  or any  such holder,
including reasonable attorneys'  fees and  court costs, in  connection with  any
Default or Event of  Default by the Borrower hereunder or in connection with the
enforcement of any of the Loan Documents.

SECTION 10.   CHANGE IN CIRCUMSTANCES.

 Section 10.1.  Change of  Law.   Notwithstanding any  other provisions of  this
Agreement  or any  Note, if  at any  time any  change after  the date  hereof in
applicable law or  any change  after the date  hereof in  the interpretation  or
administration  thereof of any  of the foregoing  by any governmental authority,
central  bank or comparable  agency having jurisdiction,  over such Bank  or its
lending branch or the Eurodollar  Loans contemplated by this Agreement  (whether
or  not having the  force of  law) makes  it unlawful  for any  Bank to  make or
continue  to maintain  any Eurodollar  Loans or  to perform  its obligations  as
contemplated  hereby,  such  Bank  shall promptly  give  notice  thereof  to the
Borrower and such Bank's obligations to make or maintain Eurodollar  Loans under
this Agreement shall be suspended until  it is no longer unlawful for  such Bank
to make or  maintain Eurodollar Loans.   The Borrower  shall, within 5  days (or
sooner if  applicable law so  requires) after  written demand from  the affected
Bank or the Agent, prepay on demand the outstanding principal amount of any such
affected  Eurodollar Loans, together  with all interest  accrued thereon and all
other amounts then due and payable to such  Bank under this Agreement; provided,
however,  subject to  all of  the terms  and conditions  of this  Agreement, the
Borrower  may  then  elect to  borrow  the  principal  amount  of  the  affected
Eurodollar Loans  from such Bank  by means  of Base Rate  Loans from such  Bank,
which Base Rate Loans shall not be made ratably by the Banks but only from  such
affected Bank and provided, further, that the Borrower shall have  no obligation
under Section 1.13 with respect to any such prepayment.

 Section 10.2.  Unavailability  of   Deposits  or  Inability  to  Ascertain,  or
Inadequacy  of, LIBOR.  If on  or prior to the first  day of any Interest Period
for any Borrowing of Eurodollar Loans:

          (a)  the  Agent  determines that  deposits  in  U.S.  Dollars (in  the
     applicable amounts) are not being offered to it in the interbank eurodollar
     market  for such  Interest  Period,  or  that by  reason  of  circumstances
     affecting the interbank eurodollar market adequate and  reasonable means do
     not exist for ascertaining the applicable LIBOR, or

          (b)  the Required Banks advise the  Agent that (i) LIBOR as determined
     by the  Agent will not adequately and fairly reflect the cost to such Banks
     of funding their Eurodollar Loans for such Interest Period or (ii) that the
     making or funding of Eurodollar Loans become impracticable, 

then  the Agent  shall forthwith  give notice  thereof to  the Borrower  and the
Banks,  whereupon until the Agent  notifies the Borrower  that the circumstances
giving rise to such suspension no longer  exist, the obligations of the Banks to
make Eurodollar Loans shall be suspended.

 Section 10.3.  Increased Cost  and Reduced  Return.   (a) If, on  or after  the
date hereof,  the adoption  of any  applicable law, rule  or regulation,  or any
change therein, or any change in the interpretation or administration thereof by
any governmental authority, central bank  or comparable agency charged with  the
interpretation  or administration  thereof, or  compliance by  any Bank  (or its
Lending Office) with any request  or directive (whether or not having  the force
of law) of any such authority, central bank or comparable agency:

          (i)  shall subject any  Bank (or its Lending Office) to  any tax, duty
     or  other charge  with  respect to  its Fixed  Rate Loans,  its  Notes, its
     Letter(s) of Credit, or its participation in any thereof, any Reimbursement
     Obligations  owed to it or its obligation to make Fixed Rate Loans, issue a
     Letter  of Credit, or to participate therein,  or shall change the basis of
     taxation of payments  to any Bank (or its Lending  Office) of the principal
     of  or  interest  on  its  Fixed  Rate   Loans,  Letter(s)  of  Credit,  or
     participations therein or any other amounts due under this Agreement or any
     other Loan  Document  in respect  of  its Fixed  Rate  Loans, Letter(s)  of
     Credit, any  participation therein, any  Reimbursement Obligations owed  to
     it, or  its obligation  to make  Fixed  Rate Loans,  or issue  a Letter  of
     Credit, or acquire participations  therein (except for changes in  the rate
     of tax on the overall net income of such Bank or its Lending Office imposed
     by  the jurisdiction  in which  such Bank's  principal executive  office or
     Lending Office is located); or

         (ii)  shall impose,  modify  or deem  applicable  any reserve,  special
     deposit  or similar  requirement (including,  without limitation,  any such
     requirement imposed  by  the Board  of  Governors  of the  Federal  Reserve
     System,  but excluding  with  respect  to any  Fixed  Rate  Loans any  such
     requirement  included  in  an  applicable  Eurodollar  Reserve  Percentage)
     against assets of, deposits with or for the  account of, or credit extended
     by,  any Bank (or its  Lending Office) or shall impose  on any Bank (or its
     Lending  Office) or on  the interbank market  any other condition affecting
     its  Fixed  Rate  Loans,  its  Notes,  its  Letter(s)  of  Credit,  or  its
     participation in any thereof, any  Reimbursement Obligation owed to it,  or
     its obligation to make Fixed Rate Loans, or to issue a Letter of Credit, or
     to participate therein;

and the result of any of the foregoing is to increase the  cost to such Bank (or
its  Lending Office) of  making or maintaining  any Fixed Rate  Loan, issuing or
maintaining a  Letter  of Credit,  or participating  therein, or  to reduce  the
amount of any sum  received or receivable by  such Bank (or its  Lending Office)
under this Agreement or under  any other Loan Document with respect  thereto, by
an amount deemed by such Bank to be material, then, within 60 days after written
demand by such Bank (with a copy to the Agent), the  Borrower shall be obligated
to pay  to such Bank such  additional amount or amounts as  will compensate such
Bank for such increased cost or reduction; provided, however,  that the Borrower
shall  not be obligated  to pay any  such amount  or amounts to  the extent such
additional cost or payment  was incurred or paid  by such Bank more than  ninety
(90) days prior to the date  of the delivery of  the certificate referred to  in
the immediately following sentence (nothing herein to impair or otherwise affect
the Borrower's liability  hereunder for costs or  payments subsequently incurred
or paid by such Bank).  If a Bank makes such a  claim for compensation, it shall
provide  to the Borrower (with  a copy to  the Agent) substantially concurrently
with such demand  a certificate setting forth  the computation of  the increased
cost or reduced  amount as a result of any event  mentioned herein in reasonable
detail and such certificate shall be conclusive if reasonably determined.


     (b)  If, after the date hereof, any Bank or the Agent shall have determined
that the  adoption of any applicable  law, rule or  regulation regarding capital
adequacy, or  any  change  therein,  or  any change  in  the  interpretation  or
administration thereof by any governmental authority, central bank or comparable
agency charged  with the interpretation or administration thereof, or compliance
by  any Bank (or  its Lending  Office) with  any request or  directive regarding
capital adequacy (whether or not having the force of law) of any such authority,
central bank or  comparable agency, has had the  effect of reducing the  rate of
return on such Bank's capital as a consequence of its obligations hereunder to a
level below  that which  such Bank could  have achieved  but for such  adoption,
change  or  compliance (taking  into  consideration  such Bank's  policies  with
respect to capital  adequacy) by an amount  deemed by such Bank  to be material,
then from time to time, within 30 days after written demand by such Bank (with a
copy to the Agent), the Borrower  shall pay to such Bank such additional  amount
or amounts as  will compensate such Bank for such  reduction; provided, however,
that the Borrower  shall not be obligated to compensate such  Bank to the extent
its rate of return was  so reduced more than ninety (90) days prior  to the date
of  such demand  (nothing herein  to impair or  otherwise affect  the Borrower's
liability hereunder to compensate for subsequent reductions in such  Bank's rate
of return).

     (c)  A certificate of  a Bank claiming compensation under this Section 10.3
and  setting forth the additional amount  or amounts to be  paid to it hereunder
shall be prima facie correct.  In determining such amount, such Bank may use any
reasonable averaging and attribution methods.

 Section 10.4.  Lending Offices.   Each Bank may,  at its option, elect  to make
its  Loans  hereunder  at the  branch,  office  or  affiliate specified  on  the
appropriate signature  page hereof  (each a "Lending  Office") for each  type of
Loan available hereunder or at such other of its branches, offices or affiliates
as it may  from time  to time elect  and designate  in a written  notice to  the
Borrower and the Agent.

 Section 10.5.  Discretion of  Bank as  to Manner  of Funding.   Notwithstanding
any other provision of this  Agreement, each Bank shall be entitled to  fund and
maintain its funding of all or any part of its  Loans in any manner it sees fit,
it being  understood,  however, that  for  the purposes  of this  Agreement  all
determinations hereunder with  respect to Eurodollar  Loans shall be made  as if
each  Bank had actually funded  and maintained each  Eurodollar Loan through the
purchase of  deposits  in the  interbank  eurodollar  market having  a  maturity
corresponding to such Loan's Interest Period  and bearing an interest rate equal
to LIBOR for such Interest Period.

 Section 10.6.  Bank's Duty  to Mitigate.  Each Bank agrees that, as promptly as
practicable  after  it becomes  aware  of  the occurrence  of  an  event or  the
existence of a condition that would  cause it to be affected under Section 10.1,
10.2 or 10.3 hereof, such Bank will, after notice to the Borrower, to the extent
not  inconsistent  with such  Bank's  internal policies  and  customary business
practices, use  its best efforts  to make, fund  or maintain the  affected Fixed
Rate Loan through another lending office of such Bank if as a result thereof the
unlawfulness  which would  otherwise require  payment of  such Loan  pursuant to
Section 10.1  hereof  would  cease to  exist  or the  circumstances  which would
otherwise terminate such  Bank's obligation to make such Loan under Section 10.2
hereof  would cease  to exist or  the increased  costs which  would otherwise be
required to  be paid  in respect  of such Loan  pursuant to  Section 10.3 hereof
would be  materially reduced, and if,  as determined by  such Bank, in  its sole
discretion,  the making, funding or maintaining of  such Loan through such other
lending office would not otherwise adversely affect such Loan or such Bank.  The
Borrower hereby agrees to pay all reasonable expenses incurred by each such Bank
in utilizing another lending office pursuant to this Section 10.6.

SECTION 11.   THE AGENT AND ISSUING BANK.

 Section 11.1.  Appointment  and  Authorization  of  Agent.   Each  Bank  hereby
appoints Harris Trust and Savings Bank as the Agent under the Loan Documents and
hereby  authorizes the Agent to take  such action as Agent on  its behalf and to
exercise such powers  under the Loan Documents as are delegated  to the Agent by
the terms  thereof,  together with  such  powers  as are  reasonably  incidental
thereto.  The Banks expressly agree that the Agent is not acting as  a fiduciary
of the  Banks in respect of  the Loan Documents, the Borrower  or otherwise, and
nothing herein or in any of the  other Loan Documents shall result in any duties
or obligations  on the Agent or any  of the Banks except  as expressly set forth
herein.  

 Section 11.2.  Agent and its Affiliates.   The Agent shall have the same rights
and powers under this  Agreement and the other Loan Documents  as any other Bank
and may  exercise or refrain from exercising such rights  and power as though it
were  not the Agent, and the Agent  and its affiliates may accept deposits from,
lend money to, and generally engage in any kind of business with the Borrower or
any Affiliate  of the  Borrower  as if  it were  not the  Agent  under the  Loan
Documents.   The term  "Bank" as used  herein and in  all other  Loan Documents,
unless the  context  otherwise  clearly  requires, includes  the  Agent  in  its
individual capacity  as a Bank.   References in Section 1 hereof  to the Agent's
Loans, or to the amount owing to  the Agent for which an interest rate is  being
determined, refer to the Agent in its individual capacity as a Bank.

 Section 11.3.  Action by  Agent.   If the  Agent receives from  the Borrower  a
written notice of an Event of Default pursuant  to Section 8.5 hereof, the Agent
shall  promptly give each of the Banks  written notice thereof.  The obligations
of  the Agent  under  the Loan  Documents  are only  those  expressly set  forth
therein.  Without limiting the generality of the  foregoing, the Agent shall not
be required to take any action hereunder with respect to any Default or Event of
Default,  except as  expressly  provided  in Sections 9.2  and  9.5.   Upon  the
occurrence of an Event  of Default, the Agent shall take  such action to enforce
its Lien on the Collateral and to preserve and protect the  Collateral as may be
directed  by the Required Banks.  Unless  and until the Required Banks give such
direction, the Agent may (but  shall not be obligated  to) take or refrain  from
taking such actions as it deems appropriate and in  the best interest of all the
Banks.   In no event, however, shall the Agent be required to take any action in
violation of  applicable law or of any  provision of any Loan  Document, and the
Agent  shall in  all cases  be fully  justified in  failing  or refusing  to act
hereunder or under any other Loan Document unless it first receives any  further
assurances of its indemnification  from the Banks that it may require, including
prepayment of any related expenses and  any other protection it requires against
any and all costs, expense, and liability which may  be incurred by it by reason
of taking or continuing to take any such action.  The Agent shall be entitled to
assume that no Default or Event of  Default exists unless notified in writing to
the contrary  by a  Bank  or the  Borrower.   In  all cases  in which  the  Loan
Documents  do not require the Agent to  take specific action, the Agent shall be
fully  justified in using  its discretion  in failing to  take or in  taking any
action thereunder.   Any instructions  of the Required  Banks, or  of any  other
group of Banks called for  under the specific provisions of the  Loan Documents,
shall be binding upon all the Banks and the holders of the Obligations.  

 Section 11.4.  Consultation with  Experts.   The Agent  may consult  with legal
counsel, independent  public accountants  and other experts  selected by  it and
shall not be liable for any  action taken or omitted to  be taken by it in  good
faith in accordance with the advice of such counsel, accountants or experts.

 Section 11.5.  Liability of Agent;  Credit Decision.  Neither the Agent nor any
of its directors, officers, agents, or employees shall  be liable for any action
taken or not taken  by it in connection with  the Loan Documents:   (i) with the
consent or at  the request of the Required  Banks or (ii) in the absence  of its
own gross negligence  or willful misconduct.   Neither the Agent nor any  of its
directors, officers, agents or  employees shall be responsible  for or have  any
duty to  ascertain, inquire  into  or verify:   (i) any  statement, warranty  or
representation made in connection  with this Agreement, any other  Loan Document
or any  Credit Event; (ii) the performance or observance of any of the covenants
or agreements of the Borrower or any Subsidiary contained herein or in any other
Loan Document;  (iii) the satisfaction of  any condition specified  in Section 7
hereof,  except  receipt of  items required  to be  delivered  to the  Agent; or
(iv) the  validity,  effectiveness,  genuineness,   enforceability,  perfection,
value, worth or collectibility hereof  or of any other  Loan Document or of  any
other documents  or writing furnished in connection with any Loan Document or of
any  Collateral; and the Agent makes no  representation of any kind or character
with  respect to  any such matter  mentioned in  this sentence.   The  Agent may
execute any  of  its  duties under  any  of the  Loan  Documents by  or  through
employees,  agents, and  attorneys-in-fact and  shall not  be answerable  to the
Banks, the Borrower, or  any other Person for the  default or misconduct of  any
such agents or attorneys-in-fact selected with reasonable care.  The Agent shall
not  incur  any  liability by  acting  in  reliance  upon  any notice,  consent,
certificate, other document or  statement (whether written or oral)  believed by
it to be  genuine or to be sent  by the proper party or parties.   In particular
and  without   limiting  any  of  the   foregoing,  the  Agent   shall  have  no
responsibility  for confirming  the  accuracy of  any compliance  certificate or
other document or instrument received by it under the Loan Documents.  The Agent
may treat the  payee of any Note as  the holder thereof until written  notice of
transfer shall  have been  filed with  the Agent  signed by  such payee  in form
satisfactory to the Agent.  Each Bank acknowledges that it has independently and
without  reliance  on  the  Agent  or  any  other  Bank,  and  based  upon  such
information,  investigations and inquiries as it deems appropriate, made its own
credit analysis and decision to extend credit to the Borrower in the manner  set
forth  in the Loan Documents.   It shall  be the responsibility of  each Bank to
keep  itself  informed as  to  the  creditworthiness  of the  Borrower  and  its
Subsidiaries,  and the Agent  shall have no  liability to any  Bank with respect
thereto.

 Section 11.6.  Indemnity.   The Banks shall  ratably, in  accordance with their
respective  Percentages,  indemnify and  hold  the  Agent,  and  its  directors,
officers, employees,  agents and representatives  harmless from and  against any
liabilities, losses, costs or expenses suffered or incurred by it under any Loan
Document or in connection with the transactions contemplated thereby, regardless
of when asserted  or arising, except to the extent  they are promptly reimbursed
for the same by the Borrower and except to the extent that any event giving rise
to a claim was caused by the gross negligence or willful misconduct of the party
seeking to be  indemnified.   The obligations of  the Banks  under this  Section
shall survive termination of this Agreement.

 Section 11.7.  Resignation of Agent and Successor  Agent.  The Agent may resign
at  any time by  giving written  notice thereof to  the Banks  and the Borrower.
Upon any such resignation of the Agent,  the Required Banks shall have the right
to  appoint  a successor  Agent.   If  no  successor Agent  shall  have  been so
appointed  by the  Required  Banks, and  shall have  accepted  such appointment,
within 30 days after the  retiring Agent's giving of notice of  resignation then
the retiring Agent may, on behalf of the Banks, appoint a successor Agent, which
shall be  any Bank hereunder or any commercial  bank organized under the laws of
the United  States of America  or of  any State  thereof and  having a  combined
capital  and surplus  of at  least  $500,000,000.   Upon the  acceptance of  its
appointment as the Agent hereunder, such successor Agent shall thereupon succeed
to  and become vested with all the rights and duties of the retiring Agent under
the Loan Documents,  and the retiring Agent shall be  discharged from its duties
and obligations thereunder.  After any retiring Agent's resignation hereunder as
Agent, the provisions  of this Section 11 and  all protective provisions  of the
other Loan  Documents shall  inure to  its benefit  as to  any actions  taken or
omitted to be taken by it while it was Agent.

 Section 11.8.  Interest  Rate Hedging  Arrangements.   By  virtue  of a  Bank's
execution  of this Agreement or an Assignment Agreement, as the case may be, any
Affiliate of  such Bank  with whom the  Borrower has  entered into an  agreement
creating Hedging Liability shall  be deemed a Bank  party hereto for purpose  of
any reference in a Loan Document to the parties for whom the Agent is acting, it
being understood and agreed that the rights and benefits of such Affiliate under
the Loan  Documents consist  exclusively of such  Affiliate's right to  share in
payments and collections out of the Collateral and the Guaranties  as more fully
set forth in other provisions hereof.

 Section 11.9.  Issuing  Bank.   The Issuing  Bank  shall act  on behalf  of the
Banks with  respect to any  Letters of  Credit issued  by it  and the  documents
associated therewith.   The Issuing  Bank shall   have all  of the  benefits and
immunities (i) provided to the Agent in this Section 11 with respect to any acts
taken or omissions suffered  by the Issuing Bank  in connection with Letters  of
Credit  issued by  it  or  proposed to  be  issued by  it  and the  Applications
pertaining to such Letters of Credit as fully as if the term "Agent", as used in
this Section 11, included  Issuing Bank with respect  to such acts  or omissions
and (ii) as additionally provided in this Agreement with respect to such Issuing
Bank.

Section 11.10.  Agent's  Relationship  with Borrower.    The provisions  of this
Section 11 shall be  binding upon and  sets forth agreements  by and among  each
Bank and the  Agent.  The provisions of this  Section 11 (except as contemplated
by  Section 11.7 hereof)  shall  in no  way amend,  alter,  modify, restrict  or
otherwise  affect the  agreements of the  Borrower with  the Agent  and with the
Banks otherwise set forth in this Agreement.

SECTION 12.   MISCELLANEOUS.

 Section 12.1.  Withholding Taxes.   (a) Payments  Free of Withholding.   Except
as otherwise required by law and subject to Section 12.1(b) hereof, each payment
by the Borrower under this  Agreement or the other Loan Documents  shall be made
without withholding for or on account of any present or future taxes (other than
overall net income taxes on the recipient) imposed by or within the jurisdiction
in  which the  Borrower is domiciled,  any jurisdiction from  which the Borrower
makes  any  payment,  or (in  each  case)  any political  subdivision  or taxing
authority  thereof or  therein.   If any  such withholding  is so  required, the
Borrower shall make the withholding, pay the amount  withheld to the appropriate
governmental authority  before  penalties  attach thereto  or  interest  accrues
thereon  and forthwith pay such additional amount  as may be necessary to ensure
that the net amount actually received by each Bank  and the Agent free and clear
of such taxes (including  such taxes on such additional amount)  is equal to the
amount which that Bank or the Agent (as the case may be) would have received had
such withholding not  been made.  If  the Agent or any  Bank pays any  amount in
respect of any  such taxes, penalties or interest,  the Borrower shall reimburse
the Agent or such Bank for that payment on demand in the currency in which  such
payment was  made.  If the Borrower pays  any such taxes, penalties or interest,
it  shall deliver  official tax  receipts evidencing  that payment  or certified
copies thereof to the Bank  or Agent on whose account such withholding  was made
(with a copy to the Agent if not the recipient of the original) on or before the
thirtieth day after payment.

     (b)  U.S.  Withholding Tax  Exemptions.   Each Bank  that is  not a  United
States person (as such term is defined in Section 7701(a)(30) of the Code) shall
submit  to the Borrower and the  Agent on or before the  earlier of the date the
initial Credit  Event is made hereunder  and 30 days after the  date hereof, two
duly completed and signed  copies of either Form 1001 (relating to such Bank and
entitling  it to  a complete exemption  from withholding  under the  Code on all
amounts  to be  received by  such  Bank, including  fees, pursuant  to the  Loan
Documents and the Loans) or Form 4224 (relating to all amounts to be received by
such Bank, including fees, pursuant to the Loan Documents and the  Loans) of the
United States Internal Revenue Service.   Thereafter and from time to time, each
Bank shall submit to the  Borrower and the Agent such additional  duly completed
and signed copies of one or  the other of such Forms (or such successor forms as
shall  be  adopted  from time  to  time  by  the  relevant United States  taxing
authorities)  as may  be  (i) requested by  the  Borrower in  a written  notice,
directly or through the Agent, to such Bank and (ii) required under then-current
United States  law or regulations to  avoid or reduce  United States withholding
taxes  on payments  in respect  of  all amounts  to be  received  by such  Bank,
including fees, pursuant to the Loan Documents or the Loans.

     (c)  Inability  of Bank  to Submit  Forms.   If any  Bank determines,  as a
result of any change in applicable law, regulation or treaty, or in any official
application  or interpretation  thereof, that  it  is unable  to  submit to  the
Borrower or  the Agent any form  or certificate that  such Bank is  obligated to
submit pursuant to  subsection (b) of  this Section 12.1  or that  such Bank  is
required to withdraw or cancel any such form or certificate previously submitted
or  any such  form or certificate  otherwise becomes  ineffective or inaccurate,
such Bank shall promptly notify the Borrower and Agent of such fact and the Bank
shall to that  extent not be obligated  to provide any such form  or certificate
and will be entitled to withdraw or cancel  any affected form or certificate, as
applicable.

 Section 12.2.  No Waiver,  Cumulative Remedies.   No  delay or  failure on  the
part  of the Agent or any Bank or on the part of the holder or holders of any of
the Obligations in the  exercise of any power  or right under any  Loan Document
shall operate as  a waiver  thereof or as  an acquiescence  in any default,  nor
shall any single or partial exercise of any power or right preclude any other or
further exercise  thereof or the  exercise of  any other  power or  right.   The
rights  and remedies  hereunder of  the Agent,  the Banks and  of the  holder or
holders of any of  the Obligations are cumulative to, and  not exclusive of, any
rights or remedies which any of them would otherwise have.

 Section 12.3.  Non-Business Days.   Subject  to Section 1.9(d)  hereof, if  any
payment hereunder becomes due and payable on a day which is  not a Business Day,
the due date of such  payment shall be extended to the  next succeeding Business
Day on which date  such payment shall be  due and payable.   In the case of  any
payment of principal falling due on a day which  is not a Business Day, interest
on such principal  amount shall continue to accrue during  such extension at the
rate per annum  then in effect, which accrued amount shall be due and payable on
the next scheduled date for the payment of interest.

 Section 12.4.  Documentary Taxes.   The Borrower  agrees to pay  on demand  any
documentary, stamp or similar taxes payable in respect of this  Agreement or any
other Loan  Document, including  interest and penalties,  in the event  any such
taxes are  assessed, irrespective of when such assessment is made and whether or
not any credit is then in use or available hereunder.

 Section 12.5.  Survival   of   Representations.      All  representations   and
warranties made herein or  in any other Loan  Document or in certificates  given
pursuant hereto  or thereto  shall survive  the execution  and delivery of  this
Agreement  and the other  Loan Documents, and  shall continue in  full force and
effect with respect to the date as of which they were made as long as any credit
is in use or available hereunder.

 Section 12.6.  Survival of Indemnities.   All indemnities and  other provisions
relative to  reimbursement to  the Banks  of amounts  sufficient to  protect the
yield  of the Banks with respect to  the Loans and Letters of Credit, including,
but  not limited  to, Sections  1.13, 10.3  and 12.15  hereof, shall  survive in
accordance with their terms the termination of this Agreement and the other Loan
Documents and the payment of the Obligations.

 Section 12.7.  Sharing of  Set-Off.  Each  Bank agrees with  each other Bank  a
party hereto that if such Bank shall receive and  retain any payment, whether by
set-off  or application of deposit balances or otherwise, on any of the Loans or
Reimbursement Obligations in excess of its ratable share of payments on all such
Obligations then  outstanding to  the Banks, then  such Bank shall  purchase for
cash at face value, but without  recourse, ratably from each of the other  Banks
such  amount  of  the  Loans or  Reimbursement  Obligations,  or  participations
therein, held  by  each such  other  Banks (or  interest  therein) as  shall  be
necessary to  cause such Bank to share such  excess payment ratably with all the
other Banks; provided, however, that if any  such purchase is made by any  Bank,
and  if such excess  payment or part  thereof is thereafter  recovered from such
purchasing Bank, the  related purchases from the other Banks  shall be rescinded
ratably and the purchase price restored as to the portion of such excess payment
so recovered, but without interest.  For purposes  of this Section, amounts owed
to or recovered by the Issuing Bank in connection with Reimbursement Obligations
in which Banks  have been required to fund their  participation shall be treated
as amounts owed to or recovered by the Issuing Bank as a Bank hereunder.

 Section 12.8.  Notices.    Except as  otherwise  specified herein,  all notices
hereunder  and under the  other Loan Documents  shall be in  writing (including,
without limitation, notice by telecopy) and shall be given to the relevant party
at its address  or telecopier number set  forth below, or such  other address or
telecopier number as such party may hereafter specify by notice to the Agent and
the Borrower given by courier, by United States certified or registered mail, by
telecopy  or by  other telecommunication  device capable  of creating  a written
record of such notice and its receipt.   Notices under the Loan Documents to the
Banks  and  the  Agent  shall  be addressed  to  their  respective  addresses or
telecopier numbers set forth on the  signature pages hereof, and to the Borrower
to:

               APAC TeleServices, Inc.
               One Parkway North

               Deerfield, IL  60015
               Attention:  John Abernethy
               Telephone:  (847) 236-5452
               Telecopy:   (847) 374-3210

               with a copy (in case of notices of default) to:

               Barry J. Shkolnik
               Neal Gerber & Eisenberg
               Two North LaSalle, Suite 2100
               Chicago, Illinois  60602
               Telephone:  (312) 269-8046
               Telecopy:  (312) 269-1747


Each such notice, request or other communication shall be effective (i) if given
by  telecopier,  when such  telecopy  is transmitted  to  the  telecopier number
specified in this Section or on the signature pages hereof and a confirmation of
such  telecopy has been  received by the  sender, (ii) if given  by mail, 5 days
after such  communication is deposited in the mail, certified or registered with
return receipt requested, addressed  as aforesaid or (iii) if given by any other
means,  when delivered  at the  addresses specified  in this  Section or  on the
signature  pages hereof;  provided that any  notice given  pursuant to Section 1
hereof shall be effective only upon receipt.

 Section 12.9.  Counterparts.  This  Agreement may be executed in any  number of
counterparts,  and  by the  different  parties  hereto on  separate  counterpart
signature pages, and  all such counterparts  taken together  shall be deemed  to
constitute one and the same instrument.

Section 12.10.  Successors and  Assigns.   This Agreement shall  be binding upon
the Borrower  and its successors and assigns, and shall  inure to the benefit of
the  Agent and each of the Banks  and the benefit of their respective successors
and  assigns, including any  subsequent holder of  any of the  Obligations.  The
Borrower may not assign any of its rights or obligations under any Loan Document
without the written consent of all of the Banks.

Section 12.11.  Participants.   Each Bank shall have  the right at its  own cost
to  grant  participations  (to  be  evidenced  by  one  or  more  agreements  or
certificates of participation)  in the Loans made and  Reimbursement Obligations
and/or Commitments and/or participations in Swing Loans held by such Bank at any
time  and from time to time to one or  more other Persons; provided that no such
participation  shall  relieve any  Bank of  any  of its  obligations  under this
Agreement, and, provided, further that no such participant shall have any rights
under this  Agreement except as  provided in this  Section, and the  Agent shall
have  no  obligation  or  responsibility to  such  participant.    Any agreement
pursuant to which such participation  is granted shall provide that the granting
Bank shall retain the sole right  and responsibility to enforce the  obligations
of the  Borrower under this  Agreement and  the other Loan  Documents including,
without limitation, the right to  approve any amendment, modification or  waiver
of any provision  of the Loan Documents, except that  such agreement may provide
that such Bank will not  agree to any modification,  amendment or waiver of  the
Loan  Documents that would reduce  the amount of or postpone  any fixed date for
payment of any Obligation in which such  participant has an interest.  Any party
to  which  such a  participation has  been granted  shall  have the  benefits of
Section 1.13  and Section 10.3  hereof.   The Borrower  authorizes each  Bank to
disclose  to any participant  or prospective participant  under this Section any
financial or other information pertaining to the Borrower.

Section 12.12.  Assignment of Commitments by  Banks.  Each Bank  shall have  the
right at any time, with the  prior consent of the Agent and, so long as no Event
of Default then exists, the Borrower (which consent of the Borrower shall not be
unreasonably withheld  and shall  not in  any  event ever  be required  for  any
assignment by Bank of  Montreal) to sell, assign,  transfer or negotiate all  or
any  part  of its  Commitments  (including the  same  percentage  of its  Notes,
outstanding Loans  and Reimbursement  Obligations owed  to  it) to  one or  more
commercial banks  or other  financial institutions or  investors, provided  that
such  assignment shall be of a fixed percentage (and not by its terms of varying
percentage) of the assigning Bank's  Commitments; provided, however, that (other
than in the case of an assignment by Bank of Montreal) in order to make any such
assignment (i) unless the assignee Bank is assigning all of its Commitments, the
assigning  Bank shall retain at least $5,000,000 in outstanding Loans, interests
in  Letters of Credit and unused Commitments,  (ii) the assignee bank shall have
outstanding Loans, interests  in Letters of Credit and unused  Commitments of at
least  $5,000,000, (iii) each  such assignment shall  be evidenced  by a written
agreement (substantially in  the form attached  hereto as Exhibit G  or in  such
other  form acceptable  to  the Agent)  executed  by such  assigning  Bank, such
assignee  bank or  banks, the  Agent  and, if  required as  provided above,  the
Borrower, which  agreement shall  specify in  each instance  the portion  of the
Obligations which are to be assigned to the assignee bank and the portion of the
Commitments of the assigning Bank  to be assumed by the assignee bank  or banks,
and  (iv) the assigning Bank shall  pay to the Agent a  processing fee of $3,500
and any  out-of-pocket attorneys'  fees and  expenses incurred by  the Agent  in
connection with any such assignment agreement.  Any such assignee shall become a
Bank for all purposes hereunder to the extent of  the Commitments it assumes and
the assigning  Bank  shall be  released  from  its obligations,  and  will  have
released its rights, under the Loan  Documents to the extent of such assignment.
The  Borrower authorizes each Bank  to disclose to  any purchaser or prospective
purchaser  of an interest in the Loans  and Reimbursement Obligations owed to it
or  its  Commitments  under this  Section  any  financial  or other  information
pertaining  to the Borrower.   Notwithstanding anything herein  to the contrary,
(i) any assigning Bank may, without obtaining the Borrower's consent, assign all
or  a portion of its Commitments (and related outstanding Obligations hereunder)
to its  parent entity and/or any  affiliate of such  Bank which is at  least 80%
owned by  such Bank or its  parent entity or to  any one or more  Banks and (ii)
nothing in this  Agreement shall prevent or prohibit any  Bank from pledging its
Loans and Notes to a  Federal Reserve Bank in support of borrowings made by such
Bank from such Federal Reserve Bank.

Section 12.13.  Amendments.   Any provision of  this Agreement or the other Loan
Documents may be  amended or waived if, but only if, such amendment or waiver is
in writing and is signed by (a) the Borrower, (b) the Required Banks, and (c) if
the  rights or duties  of the  Agent are  affected thereby, the  Agent; provided
that:

          (i)  no amendment or  waiver pursuant to this  Section 12.13 shall (A)
     increase any Commitment of any Bank without the consent of such Bank or (B)
     reduce the amount of or postpone the due date  for any scheduled payment of
     any principal of or interest on any Loan or of any Reimbursement Obligation
     or of any  fee payable hereunder without  the consent of the  Bank to which
     such payment is owing or which has committed to make such Loan or Letter of
     Credit (or participate  therein) hereunder or (c) reduce  the amount of  or
     postpone the  due date for any prepayment  required by Section 1.11(b)(iii)
     or 1.11(b)(iv) hereof; and

         (ii)  no  amendment  or waiver  pursuant to  this  Section 12.13 shall,
     unless  signed by  each Bank,  change the  definitions of  Revolving Credit
     Termination Date, or Required Banks, change the provisions of  this Section
     12.13,  Section 7,  Section 9,  release   any  guarantor  or  all   or  any
     substantial part of the Collateral (except as otherwise provided for in the
     Loan Documents), or affect the number of Banks  required to take any action
     hereunder or under any other Loan Document.

Section 12.14.  Headings.   Section headings  used  in  this Agreement  are  for
reference only and shall not affect the construction of this Agreement.

Section 12.15.  Costs and Expenses.  The  Borrower agrees to pay  all reasonable
costs and expenses of the Agent in connection with the preparation, negotiation,
and administration of  the Loan  Documents, including,  without limitation,  the
reasonable  fees and disbursements of  counsel to the  Agent, in connection with
the preparation and execution of the  Loan Documents, and any amendment,  waiver
or  consent related thereto, whether or not the transactions contemplated herein
are consummated, together with any fees  and charges suffered or incurred by the
Agent in connection with periodic environmental audits,  fixed asset appraisals,
title insurance policies,  collateral filing fees  and lien searches;  provided,
however, that the Borrower's liability  as a result of the  foregoing provisions
of this Section for  the costs and expenses of the Agent  in connection with the
preparation and negotiation  of the Loan Documents delivered as  a condition to,
and  its  due  diligence  review of  the  transactions  funded  by,  the initial
extension  of  credit hereunder  shall  be limited  to  $100,000.   The Borrower
further  agrees  to  indemnify  the  Agent,  each  Bank,  and  their  respective
directors,  officers  and  employees,   against  all  losses,  claims,  damages,
penalties, judgments,  liabilities and expenses  (including, without limitation,
all  reasonable expenses of litigation  or preparation therefor,  whether or not
the indemnified Person is a party thereto, or any settlement arrangement arising
from  or relating to  any such litigation)  which any of  them may pay  or incur
arising out  of or  relating to any  Loan Document  or any  of the  transactions
contemplated  thereby  or  the  direct  or  indirect  application   or  proposed
application of the proceeds of  any Loan or Letter  of Credit, other than  those
which arise (i) from the gross negligence or willful  misconduct of, or material
breach  of  the  Loan  Documents  by,  the  party  claiming  indemnification  or
(ii) solely  in  connection  with litigation  solely  between  the  Banks.   The
Borrower,  upon demand by the Agent  or a Bank at any  time, shall reimburse the
Agent  or such  Bank for  any  reasonable legal  or other  expenses incurred  in
connection  with  investigating  or  defending  against  any  of  the  foregoing
(including any settlement costs relating to the foregoing) except if the same is
directly  due to the gross negligence  or willful misconduct of  the party to be
indemnified.  The obligations of  the Borrower under this Section  shall survive
the termination of this Agreement.

Section 12.16.  Set-off.   In addition  to any  rights now or  hereafter granted
under applicable  law and not by way of limitation  of any such rights, upon the
occurrence of  any Event of Default, each Bank and each subsequent holder of any
Obligation is  hereby authorized  by the Borrower  at any time  or from  time to
time,  without notice to  the Borrower or  to any other  Person, any such notice
being hereby expressly waived,  to set-off and to  appropriate and to apply  any
and  all  deposits  (general  or   special,  including,  but  not  limited   to,
indebtedness evidenced by certificates of deposit, whether matured or unmatured,
but not  including trust accounts, and in whatever currency denominated) and any
other indebtedness at  any time held  or owing by  that Bank or that  subsequent
holder  to or  for the  credit or the  account of  the Borrower,  whether or not
matured, against and on account of the Obligations  of the Borrower to that Bank
or that  subsequent holder under the Loan  Documents, including, but not limited
to, all claims of any nature or description arising out of or connected with the
Loan Documents, irrespective  of whether or not (a) that Bank or that subsequent
holder  shall have  made any  demand hereunder  or (b) the  principal of  or the
interest on the Loans or Notes and other amounts due hereunder shall have become
due  and  payable  pursuant  to  Section 9  and  although said  obligations  and
liabilities, or any of them, may be contingent or unmatured. 

Section 12.17.  Entire  Agreement.   The  Loan  Documents constitute  the entire
understanding of the parties thereto with  respect to the subject matter thereof
and  any prior agreements,  whether written  or oral,  with respect  thereto are
superseded hereby.

Section 12.18.  Governing Law.   This  Agreement and the  other Loan  Documents,
and the  rights  and  duties of  the  parties  hereto, shall  be  construed  and
determined in accordance with the internal laws of the State of Illinois.

Section 12.19.  Severability of Provisions.  Any provision  of any Loan Document
which is  unenforceable in any jurisdiction  shall, as to  such jurisdiction, be
ineffective to  the extent  of  such unenforceability  without invalidating  the
remaining  provisions hereof or affecting the validity or enforceability of such
provision in any other jurisdiction.

Section 12.20.  Excess Interest.  Notwithstanding any provision to the  contrary
contained herein or in any other Loan Document, no such provision shall  require
the payment or  permit the  collection of any  amount in  excess of the  maximum
amount of  interest permitted by  applicable law to  be charged  for the use  or
detention,  or the forbearance in the  collection, of all or  any portion of the
Loans or other obligations  outstanding under this Agreement  or any other  Loan
Document ("Excess Interest").   If any  Excess Interest is  provided for, or  is
adjudicated to be  provided for, herein or in  any other Loan Document,  then in
such event (a)  the provisions of  this Section 12.20 shall govern  and control;
(b) neither the Borrower nor any guarantor or endorser shall be obligated to pay
any Excess Interest; (c) any Excess Interest that the Agent or any Bank may have
received hereunder shall, at the option of the Agent, be (i) applied as a credit
against  the then outstanding  principal amount of  Loans hereunder, accrued and
unpaid  interest  thereon  (not  to  exceed  the  maximum  amount  permitted  by
applicable  law)  and  any other  obligations,  or all  of  the  foregoing; (ii)
refunded to the  Borrower, or (iii)  any combination of  the foregoing; (d)  the
interest  rate  payable hereunder  or under  any  other Loan  Document  shall be
automatically subject to reduction to  the maximum lawful contract rate  allowed
under  applicable usury laws,  and this Agreement  and the  other Loan Documents
shall be  deemed to have  been, and shall be,  reformed and modified  to reflect
such reduction in the relevant  interest rate; and (e) neither the  Borrower nor
any guarantor or endorser  shall have any action  against the Agent or any  Bank
for  any damages  whatsoever arising  out of  the payment  or collection  of any
Excess Interest.

Section 12.21.  Confidentiality.  Any  information disclosed by the  Borrower or
any  of  its Subsidiaries  to  the  Agent  or  any  Bank  which  was  designated
proprietary  or confidential at  the time  of its receipt  by the Agent  or such
Bank, and which it is not otherwise in the public domain, shall not be disclosed
by the  Agent or  such Bank to  any other Person  except (i) to  its independent
accountants and legal counsel (it being understood that the Persons to whom such
disclosure is  made  will  be  informed  of  the  confidential  nature  of  such
information and instructed to keep such information confidential), (ii) pursuant
to statutory and  regulatory requirements, (iii) pursuant to any mandatory court
order, subpoena  or other legal  process, (iv) to the  Agent or any  other Bank,
(v) pursuant to any agreement heretofore or hereafter made between such Bank and
the Borrower which permits such disclosure, (vi) in connection with the exercise
of  any remedy  under  the  Loan Documents,  or  (vii) subject to  an  agreement
containing provisions substantially the  same as those of  this Section, to  any
participant in or assignee of, or prospective participant in or assignee of, any
Obligation or Commitments.

Section 12.22.  Single  Bank.  If and  so long as Harris  Trust and Savings Bank
is the only Bank hereunder, Harris Trust and Savings Bank shall have all rights,
powers and privileges afforded to  the Agent, the Banks, and the  Required Banks
hereunder and under the other Loan Documents.

Section 12.23.  Syndication Agent.  Nothing  in this Agreement shall  impose any
obligation on Bank of Montreal in its capacity as Syndication Agent.

Section 12.24.  Submission to  Jurisdiction; Waiver of Jury Trial.  The Borrower
hereby  submits to the nonexclusive  jurisdiction of the  United States District
Court for the  Northern District  of Illinois and  of any  Illinois state  court
sitting in  the Cook  County, Illinois  for  purposes of  all legal  proceedings
arising out of or  relating to this Agreement,  the other Loan Documents or  the
transactions contemplated hereby or  thereby.  The Borrower irrevocably  waives,
to  the fullest  extent permitted  by law,  any  objection which  it may  now or
hereafter have to the laying of the venue of any such proceeding brought in such
a court and any claim that any such proceeding brought in such a court  has been
brought in an  inconvenient forum.  THE BORROWER, THE AGENT AND EACH BANK HEREBY
IRREVOCABLY WAIVES ANY AND  ALL RIGHT TO TRIAL  BY JURY IN ANY  LEGAL PROCEEDING
ARISING OUT OF OR RELATING TO ANY LOAN DOCUMENT OR THE TRANSACTIONS CONTEMPLATED
THEREBY.

                           [SIGNATURE PAGES TO FOLLOW]


     Upon your  acceptance hereof  in  the manner  hereinafter set  forth,  this
Agreement  shall constitute  a contract  between us  for the  uses  and purposes
hereinabove set forth.

     Dated as of this ____________ 1998.

                                     APAC TELESERVICES, INC.



                                     By
                                       Name
                                       Title






     Accepted and agreed to as of the day and year last above written.


                                     HARRIS TRUST AND SAVINGS BANK, in its
                                       individual capacity as a Bank and as
                                       Agent

Address and Amount of Commitments:   By . . . . . . . . . . . . . . . .
                                       Name:  Dan Sabol
Address:                               Title:  Vice President
 Harris Trust and Savings Bank
 111 West Monroe Street
 Chicago, Illinois 60603
 Attention:  Dan Sabol
Telecopy:  (312) 293-5068
Telephone: (312) 461-3766

with notices of Borrowing requests to:


Attention:  Shirley Joyner
Telecopy:  (312) 765-8078
Telephone: (312) 461-6768

Revolving Credit Commitment:
$12,000,000

Term Loan Commitment:
$18,000,000


Lending Offices:
 111 West Monroe Street
 Chicago, Illinois  60603

                                     BANK OF MONTREAL, in its individual
                                       capacity as a Bank and as Syndication
                                       Agent

Address and Amount of Commitments:   By . . . . . . . . . . . . . . . .
                                       Name:  Michael W. Hedrick
Address:                               Title:   Director
 Bank of Montreal
 115 South LaSalle Street
 Chicago, Illinois 60603
 Attention:  Michael W. Hedrick
Telecopy:  (312) 750-3834
Telephone: (312) 750-3766


with notices of Borrowing requests to:

Attention:  Terri Perez-Ford
Telecopy:  (312) 750-3456
Telephone: (312) 750-3827

Revolving Credit Commitment:
$88,000,000


Term Loan Commitment:
$132,000,000

Lending Offices:
 115 South LaSalle Street
 Chicago, Illinois  60603
 

                                    EXHIBIT A

                            NOTICE OF PAYMENT REQUEST


                                     [Date]




[Name of Bank]
[Address]

Attention:

     Reference is made to the Credit Agreement, dated as of  May 20, 1998, among
APAC TeleServices, Inc., the  Banks party thereto, and Harris Trust  and Savings
Bank, as Agent (the "Credit Agreement").  Capitalized terms used herein and  not
defined herein have the meanings assigned to them in the Credit Agreement.  [The
Borrower  has failed  to  pay  its Reimbursement  Obligation  in the  amount  of
$_________.   Your Bank's Percentage  of the unpaid  Reimbursement Obligation is
$_________]  or [The undersigned  has been required  to return a  payment by the
Borrower of a Reimbursement  Obligation in the amount of $________.  Your Bank's
Percentage of the returned Reimbursement Obligation is $_________.]


                                     Very truly yours,

                                     HARRIS TRUST AND SAVINGS BANK, as Issuing
                                       Bank



                                     By
                                       Its

                                    EXHIBIT B
                               NOTICE OF BORROWING

Date:  ______________, ____


To:  Harris Trust and Savings Bank, as Agent for the Banks parties to the Credit
     Agreement  dated as  of  May 20,  1998 (as  extended,  renewed, amended  or
     restated  from   time  to   time,  the   "Credit  Agreement")   among  APAC
     TelesServices, Inc., certain Banks which are signatories thereto and Harris
     Trust and Savings Bank, as Agent

Ladies and Gentlemen:

     The undersigned,  APAC TeleServices, Inc.  (the "Borrower"), refers  to the
Credit  Agreement,  the terms  defined  therein  being  used herein  as  therein
defined, and hereby gives you notice irrevocably, pursuant to Section 1.6 of the
Credit Agreement, of the Borrowing specified below:

           1.  The Business Day of the proposed Borrowing is ___________, ____.

           2.  The   aggregate    amount   of   the   proposed    Borrowing   is
     $______________.

           3.  The Borrowing  is being  advanced  under the  [REVOLVING]  [TERM]
     Credit.

           4.  The Borrowing  is to be comprised of  $___________ of [BASE RATE]
     [EURODOLLAR] Loans.

          [5.  THE  DURATION OF  THE INTEREST  PERIOD  FOR THE  EURODOLLAR LOANS
     INCLUDED IN THE BORROWING SHALL BE ____________ MONTHS.]

     The  undersigned hereby certifies that the following statements are true on
the date hereof, and will be true  on the date of the proposed Borrowing, before
and after  giving  effect  thereto  and  to  the  application  of  the  proceeds
therefrom:

          (a)  the representations  and warranties of the  Borrower contained in
     Section 6 of  the Credit Agreement are  true and correct as  though made on
     and  as of  such  date  (except  to the  extent  such  representations  and
     warranties  relate to  an earlier  date, in  which case  they are  true and
     correct as of such date); and

          (b)  no Default or Event of Default  has occurred and is continuing or
     would result from such proposed Borrowing.

                                     APAC TELESERVICES, INC.



                                     By
                                       Name
                                       Title

                                    EXHIBIT C
                        NOTICE OF CONVERSION/CONTINUATION

                                                 Date:  ____________, ____

To:  Harris Trust and Savings Bank, as Agent for the Banks parties to the Credit
     Agreement  dated  as of  May  20, 1998  (as  extended, renewed,  amended or
     restated  from   time  to   time,  the  "Credit   Agreement")  among   APAC
     TeleServices, Inc., certain  Banks which are signatories thereto and Harris
     Trust and Savings Bank, as Agent


Ladies and Gentlemen:

     The undersigned, APAC  TeleServices, Inc. (the  "Borrower"), refers to  the
Credit  Agreement,  the  terms defined  therein  being  used  herein as  therein
defined, and hereby gives you notice  irrevocably, pursuant to Section 16 of the
Credit  Agreement,  of the  [CONVERSION] [CONTINUATION]  of the  Loans specified
herein, that:

           1.  The conversion/continuation Date is __________, ____.

           2.  The  aggregate  amount  of the  [REVOLVING]  [TERM]  Loans  to be
     [CONVERTED] [CONTINUED] is $______________.

           3.  The  Loans are to be [CONVERTED INTO] [CONTINUED AS] [EURODOLLAR]
     [BASE RATE] Loans.

           4.  [IF APPLICABLE:]   The  duration of the  Interest Period  for the
     [REVOLVING] [TERM] Loans included in the  [CONVERSION] [CONTINUATION] shall
     be _________ months.

     The  undersigned hereby certifies that the following statements are true on
the  date hereof, and will be true on the proposed conversion/continuation date,
before and  after giving effect thereto  and to the application  of the proceeds
therefrom:

          (a)  the representations and warranties  of the Borrower contained  in
     Section 6 of the Credit  Agreement are true and  correct as though made  on
     and  as  of  such date  (except  to  the  extent such  representations  and
     warranties  relate to  an earlier  date, in  which case  they are  true and
     correct as of such date); provided,  however, that this condition shall not
     apply to the conversion  of an outstanding Eurodollar  Loan to a Base  Rate
     Loan; and

          (b)  no Default or Event of Default has occurred and is continuing, or
     would result from such proposed [CONVERSION] [CONTINUATION].

                                     APAC TELESERVICES, INC.

                                     By:
                                       Name
                                       Title

                                    EXHIBIT D

                                 REVOLVING NOTE


U.S. $_______________                                    __________, 19__

     FOR VALUE RECEIVED,  the undersigned, APAC TELESERVICES,  INC., an Illinois
corporation  (the  "Borrower"),  hereby   promises  to  pay  to  the   order  of
______________________ (the "Bank") on the Revolving Credit Termination  Date of
the hereinafter  defined Credit  Agreement, at  the principal  office of  Harris
Trust and Savings Bank, as Agent, in Chicago, Illinois, in immediately available
funds, the  principal sum  of ___________________  Dollars ($__________)  or, if
less, the  aggregate unpaid principal amount of all  Revolving Loans made by the
Bank to the Borrower pursuant to the Credit Agreement, together with interest on
the  principal amount  of  each Revolving  Loan from  time  to time  outstanding
hereunder at the rates, and payable in the manner and on the dates, specified in
the Credit Agreement.

     The Bank shall record on its books or records or on a schedule attached  to
this Note, which is  a part hereof, each Revolving  Loan made by it pursuant  to
the Credit Agreement, together  with all payments of principal and  interest and
the  principal  balances  from  time to  time  outstanding  hereon,  whether the
Revolving Loan is a Base Rate  Loan or a Eurodollar Loan, the interest  rate and
Interest Period  applicable thereto, provided that prior to the transfer of this
Note  all such amounts  shall be recorded  on a schedule attached  to this Note.
The record thereof, whether  shown on such books or records or  on a schedule to
this  Note, shall be prima  facie evidence of the  same, provided, however, that
the failure of  the Bank to record any of the foregoing or any error in any such
record shall not  limit or otherwise  affect the obligation  of the Borrower  to
repay all Revolving Loans made to  it pursuant to the Credit Agreement  together
with accrued interest thereon.

     This Note is one of the Revolving Notes referred to in the Credit Agreement
dated as of May 20, 1998, among the Borrower, Harris Trust and Savings Bank,  as
Agent, and the Banks  party thereto (the "Credit Agreement"), and  this Note and
the holder  hereof are entitled  to all the  benefits and security  provided for
thereby or  referred to therein, to  which Credit Agreement reference  is hereby
made for a statement thereof.  All defined terms used in this Note, except terms
otherwise  defined  herein,  shall  have  the  same  meaning  as  in the  Credit
Agreement.  This Note shall be governed  by and construed in accordance with the
internal laws of the State of Illinois.

     Voluntary prepayments may be made  hereon, certain prepayments are required
to be made  hereon, and this  Note may  be declared due  prior to the  expressed
maturity hereof,  all in the events, on the terms  and in the manner as provided
for in the Credit Agreement.

     The Borrower hereby waives  demand, presentment, protest  or notice of  any
kind hereunder.


                                     APAC TELESERVICES, INC.


                                     By
                                       Name
                                       Title

                                    EXHIBIT E

                                    TERM NOTE


U.S. $_______________                                   ___________, 19__

     FOR VALUE RECEIVED,  the undersigned, APAC TELESERVICES,  INC., an Illinois
corporation  (the  "Borrower"),  hereby   promises  to  pay  to  the   order  of
______________________ (the "Bank") at the principal  office of Harris Trust and
Savings Bank, as  Agent, in Chicago,  Illinois, in immediately available  funds,
the principal sum of ___________________ Dollars  ($__________) or, if less, the
aggregate unpaid  principal amount of  the Term Loan  made or maintained  by the
Bank to the Borrower pursuant  to the Credit Agreement, in  consecutive quarter-
annual principal installments  in the amounts  called for by Section 1.10(b)  of
the Credit Agreement,  commencing on  ___________, 1998, and  continuing on  the
first day  of each  June, September,  December and  March occurring  thereafter,
together with interest  on the principal amount  of such Term Loan  from time to
time outstanding hereunder  at the rates, and payable  in the manner and  on the
dates, specified in the Credit Agreement, except that all principal and interest
not sooner paid on  the Term Loan evidenced  hereby shall be due and  payable on
June 1, 2003, the final maturity date hereof.

     The Bank  shall record on its books or records or on a schedule attached to
this  Note, which  is a  part hereof,  the Term  Loan made  or maintained  by it
pursuant to the Credit  Agreement, together with all  payments of principal  and
interest  and  the principal  balances  from time  to  time outstanding  hereon,
whether the Term  Loan is a  Base Rate Loan or  a Eurodollar Loan,  the interest
rate and Interest Period applicable thereto, provided that prior to the transfer
of this  Note all such amounts shall be recorded  on a schedule attached to this
Note.   The record  thereof, whether  shown on  such books  or records  or on  a
schedule to  this Note,  shall be  prima facie evidence  of the  same, provided,
however, that  the failure of  the Bank to  record any  of the foregoing  or any
error in any such record shall not  limit or otherwise affect the obligation  of
the Borrower to repay  the Term Loan made to it pursuant to the Credit Agreement
together with accrued interest thereon.

     This Note  is one of  the Term Notes  referred to  in the Credit  Agreement
dated as of May 20, 1998, among the Borrower, Harris Trust  and Savings Bank, as
Agent, and the Banks party thereto  (the "Credit Agreement"), and this Note  and
the  holder hereof are  entitled to all  the benefits and  security provided for
thereby or referred  to therein, to which  Credit Agreement reference  is hereby
made for a statement thereof.  All defined terms used in this Note, except terms
otherwise  defined  herein,  shall  have  the  same meaning  as  in  the  Credit
Agreement.   This Note shall be governed by and construed in accordance with the
internal laws of the State of Illinois.

     Voluntary prepayments may  be made hereon, certain prepayments are required
to be made hereon,   and this Note  may be declared  due prior to the  expressed
maturity hereof, all in  the events, on the terms and in  the manner as provided
for in the Credit Agreement.

     The Borrower hereby waives  demand, presentment, protest  or notice of  any
kind hereunder.


                                     APAC TELESERVICES, INC.


                                     By
                                       Name
                                       Title



                                    EXHIBIT F

                                 SWING LINE NOTE



U.S. $______________                                      __________, 19__

     On   the  Revolving  Credit  Termination  Date,  for  value  received,  the
undersigned, APAC TELESERVICES, INC., an  Illinois corporation (the "Borrower"),
promises  to pay to the order of Harris  Trust and Savings Bank (the "Bank"), at
the principal office of Harris Trust and Savings Bank in Chicago,  Illinois, the
principal sum of (i) _________________  Dollars ($______________), or  (ii) such
lesser amount as may at the time of the maturity hereof, whether by acceleration
or otherwise, be the aggregate unpaid principal amount of all Swing  Loans owing
from the Borrower  to the Bank under  the Swing Line Commitment  provided for in
the Credit Agreement hereinafter mentioned.

     This Note evidences Swing  Loans made and to be made to the Borrower by the
Bank under the  Swing Line  Commitment provided  for under  that certain  Credit
Agreement dated as of May 20, 1998 by and between the Borrower, Harris Trust and
Savings Bank  individually and as Agent and certain banks  which are or may from
time to time become parties  thereto (the "Credit Agreement"), and  the Borrower
hereby promises to pay interest at the office specified above on each Swing Loan
evidenced  hereby at  the  rates  and times  specified  therefor  in the  Credit
Agreement.

     Each Swing Loan  made under the Swing  Line Commitment provided for  in the
Credit Agreement by the Bank to the Borrower against this Note, any repayment of
principal hereon and the interest rates  applicable thereto shall be endorsed by
the holder hereof on the reverse  side of this Note or recorded on the books and
records of the  holder hereof (provided that  such entries shall be  endorsed on
the reverse side hereof prior to any negotiation hereof) and the Borrower agrees
that in any action or proceeding instituted  to collect or enforce collection of
this Note, the entries so endorsed on the reverse side hereof or recorded on the
books  and records  of the  Bank shall  be prima  facie evidence  of  the unpaid
balance of this Note and the interest rates applicable thereto.

     This Note is issued by  the Borrower under the terms and  provisions of the
Credit Agreement, and this Note and the holder hereof are entitled to all of the
benefits and  security provided  for thereby  or referred  to therein,  to which
reference is hereby made  for a statement thereof.  This Note may be declared to
be, or be and  become, due prior to  its expressed maturity as specified  in the
Credit Agreement, and certain prepayments are required to be made hereon, all in
the events, on the terms and with the effects provided in the  Credit Agreement.
All capitalized terms used herein without definition shall have the same meaning
herein as such terms have in the Credit Agreement.

     This Note  shall be  construed  in accordance  with, and  governed by,  the
internal laws of  the State of Illinois without regard to principles of conflict
of law.

     The Borrower hereby  waives demand, presentment,  protest or notice of  any
kind hereunder.

                                     APAC TELESERVICES, INC.


                                     By
                                       Its


                                    EXHIBIT G

                             COMPLIANCE CERTIFICATE
                                       FOR
                             APAC TELESERVICES, INC.


     This Compliance Certificate is furnished to Harris Trust and Savings  Bank,
as Agent  (the "Agent") pursuant  to that certain  Credit Agreement dated  as of
May 20, 1998, among  APAC TeleServices, Inc. (the "Borrower"),  Harris Trust and
Savings Bank,  as Agent, and  the Banks party thereto  (the "Credit Agreement").
Unless otherwise defined  herein, the terms used in  this Compliance Certificate
have the meanings ascribed thereto in the Credit Agreement.

     THE UNDERSIGNED HEREBY CERTIFIES THAT:

          1.   I am  the duly  elected _____________________________________  of
     the Borrower;


           2.  I have  reviewed the  terms of  the Credit  Agreement and  I have
     made, or have  caused to be made under my supervision, a detailed review of
     the transactions and conditions of the Borrower and its Subsidiaries during
     the accounting period covered by the attached financial statements;

           3.  The examinations described in paragraph 2 did not disclose, and I
     have no knowledge of,  the existence of any condition or  the occurrence of
     any event which constitutes a Default or Event  of Default during or at the
     end of the  accounting period covered by the  attached financial statements
     or as of the date of this Certificate, except as set forth below; and

           4.  The Attachment hereto sets forth  financial data and computations
     evidencing  the Borrower's compliance with  certain covenants of the Credit
     Agreement, all  of  which data  and computations  are, to  the  best of  my
     knowledge, true, complete and correct and have been made in accordance with
     the relevant Sections of the Credit Agreement.


     Described below are  the exceptions, if any, to paragraph 3  by listing, in
detail, the  nature of the  condition or event,  the period during  which it has
existed and  the action which the Borrower has  taken, is taking, or proposes to
take with respect to each such condition or event:
     ______________________________________________________________________
     ______________________________________________________________________
     ______________________________________________________________________
     ______________________________________________________________________

     The foregoing certifications,  together with the computations set  forth in
the  Attachment  hereto   and  the  financial  statements  delivered  with  this
Certificate in  support hereof,  are made  and delivered  this _________  day of
__________________ 19___.


                                   APAC TELESERVICES, INC.


                                   By
                                        . . . . . . .  , 
                                           (Name)(Title)

                      ATTACHMENT TO COMPLIANCE CERTIFICATE
                                       FOR
                             APAC TELESERVICES, INC.


                  Compliance Calculations for Credit Agreement
                            Dated as of May 20, 1998
                     Calculations as of _____________, 19___
___________________________________________________________________________


A.            TOTAL DEBT RATIO (SECTION 8.22 OF THE AGREEMENT)


         1.   Total Funded Debt (as defined)               $_______________
                                                                 A1
         2.   Net Income (as defined                       $_______________
              and as adjusted per the definition                 A2
              of Adjusted EBITDA) for the four                     
              fiscal quarters then ended

         3.   Interest Expense                             $_______________
              defined and as so adjusted) for                    A3         
              the same period                                      

         4.   Federal, state and local                     $_______________
              income taxes (as so adjusted) for                  A4         
              the same period                                      

         5.   Deprecation of fixed                         $_______________
              assets (as so adjusted) for the                    A5         
              same period                                          

         6.   Amortization (as so                          $_______________
              adjusted) for the same period                      A6         
                                                                   
         7.   Add Lines A2-A6                              $_______________
              (Adjusted EBITDA)                                  A7         
                                                                   
         8.   Ratio of Line A1 to A7                          _____ : 1.0

         9.   Line A8 Ratio must be less than or equal
              to:          

                                                         Total Debt Ratio Shall
                    From and          To and Including
                    Including                             Not Be Greater Than:
                    the date of             12/31/1998            3.50 to 1.0
                    Credit Agreement
                        1/1/1999            3/31/1999             3.25 to 1.0
                        4/1/1999            6/30/1999             3.00 to 1.0
                        7/1/1999            6/30/2000             2.75 to 1.0
                        7/1/2000            6/30/2001             2.50 to 1.0
                        7/1/2001            6/30/2002             2.25 to 1.0
                        7/1/2002            6/30/2003             2.00 to 1.0
                    10.  Is Borrower in Compliance (Circle Yes or     Yes / No
               No)          
B.            NET WORTH (SECTION 8.23 OF THE AGREEMENT)

               1.   Shareholders' Equity              $____________
                    minus
                    (i) Notes from Officers and      ($____________)
                    Employees
                    (ii) Write-up of Assets          ($____________)

                    Net Worth                                     $____________
                                                                           ___
                                                                            B1

                    2.   Line B1 must be greater than or equal to:$____________
                                                                           ___
                                                                            B2

                    3.   Is Borrower in Compliance (Circle Yes or     Yes / No
               No)
C.            FIXED CHARGE COVERAGE RATIO (SECTION 8.24 OF THE AGREEMENT)

                    1.   Adjusted EBITDA (Line A7)                $____________
                                                                           ___
                                                                            C1
                    2.   Capital Expenditures (as defined) for the $____________
               same period                                                 ___
                                                                            C2
                    3.   Subtract Line C2 from C1                 $____________
                                                                           ___
                                                                            C3
                    4.   Principal payments due in the next 12    $____________
               months                                                      ___
                                                                            C4
                    5.   Annualized Interest Expense (as defined) $____________
               for the same period                                         ___
                                                                            C5
                    6.   Add Lines C4+C5                          $____________
                                                                           ___
                                                                            C6
                    7.   Ratio of Line C3 to Line C6              _____ : 1.0

                    8.   Line C7 ratio must be greater than or        1.50 : 1.0
               equal to:          

                    9.   Is Borrower in Compliance                    Yes/No



D.            ADJUSTED EBITDA (SECTION 8.25 OF THE AGREEMENT)

                    1.   Adjusted EBITDA (Line A7)                $____________
                                                                           ___
                                                                            D1
                    2.   Line D1 must be greater than or equal to: 
                       


                                                         Adjusted EBITDA Shall 
                    From and          To and Including       Not Be Less
                    Including                                Than:       
                    the date of             6/30/1998             $65,000,000
                    Credit Agreement
                        7/1/1998            12/31/1998            $70,000,000
                        1/1/1999            3/31/1999             $75,000,000
                        4/1/1999            6/30/1999             $80,000,000
                        7/1/1999            9/30/1999             $85,000,000
                        10/1/1999           12/31/1999            $90,000,000
                        1/1/2000            9/30/2000             $95,000,000
                        10/1/2000           6/30/2003             $100,000,000
                    3.   Is Borrower in Compliance (Circle Yes or     Yes / No
               No)          

                                    EXHIBIT H

                            ASSIGNMENT AND ACCEPTANCE


                          Dated ______________, 19_____

     Reference  is made to  the Credit Agreement  dated as of  May 20, 1998 (the
"Credit Agreement") among APAC TeleServices, Inc.,  an Illinois corporation, the
Banks (as defined in the Credit Agreement) and Harris Trust and Savings Bank, as
Agent for  the Banks (the "Agent").   Terms defined in the  Credit Agreement are
used herein with the same meaning.

     _____________________________________________________ (the "Assignor") and
_________________________ (the "Assignee") agree as follows:


           1.  The Assignor  hereby sells and  assigns to the  Assignee, and the
     Assignee  hereby  purchases and  assumes  from  the  Assignor,  a  _______%
     interest in and to all of  the Assignor's rights and obligations under  the
     Credit Agreement  as of the  Effective Date (as  defined below), including,
     without  limitation, such percentage interest in the Assignor's Commitments
     as in  effect on  the Effective Date  and the Loans,  if any, owing  to the
     Assignor on  the  Effective  Date  and the  Assignor's  Percentage  of  any
     outstanding L/C Obligations and Swing Loans, if any.

           2.  The  Assignor (i)  represents and  warrants that  as of  the date
     hereof (A) its Revolving Credit  Commitment is $_____________ and  its Term
     Loan Commitment is $______________, (B) the aggregate outstanding principal
     amount of Loans made  by it under the Credit  Agreement that have not  been
     repaid  is   $____________   ($_____________   of   Revolving   Loans   and
     $_____________ of Term Loans ) and a description of  the interest rates and
     interest periods  of such Loans is  attached as Schedule 1  hereto, (C) the
     aggregate  principal amount  of  Assignor's Percentage  of outstanding  L/C
     Obligations is  $____________, and  (D) the aggregate amount  of Assignor's
     participations  (whether  or not  funded)  in  outstanding Swing  Loans  is
     $____________;  (ii) represents  and  warrants that  it  is  the legal  and
     beneficial owner of the  interest being assigned by  it hereunder and  that
     such interest is free and clear  of any adverse claim, lien, or encumbrance
     of  any kind;  (iii) makes no  representation  or warranty  and assumes  no
     responsibility   with   respect   to   any   statements,    warranties   or
     representations made in or  in connection with the Credit  Agreement or the
     execution, legality, validity, enforceability,  genuineness, sufficiency or
     value of the Credit Agreement or any other instrument or document furnished
     pursuant thereto; and (iv) makes no  representation or warranty and assumes
     no responsibility with  respect to the financial condition  of the Borrower
     or  any Subsidiary  or performance  or  observance by  the Borrower  or any
     Subsidiary of  any of  its obligations  under the Credit  Agreement or  any
     other instrument or document furnished pursuant thereto.

           3.  The Assignee  (i) confirms that  it has  received a  copy of  the
     Credit Agreement, together with copies of the financial statements referred
     to  in Section 8.5 thereof and  such other documents  and information as it
     has  deemed appropriate  to make  its own  credit analysis and  decision to
     enter  into this  Assignment  and  Acceptance;  (ii) agrees that  it  will,
     independently and  without reliance  upon the  Agent, the  Assignor or  any
     other  Bank and based  on such documents  and information as  it shall deem
     appropriate  at the  time, continue  to  make its  own credit  decisions in
     taking or not taking action under the Credit Agreement; (iii) appoints  and
     authorizes the Agent  to take  such action as  Agent on its  behalf and  to
     exercise such  powers  under  the  Credit  Agreement  and  the  other  Loan
     Documents as are delegated to the Agent by the terms thereof, together with
     such powers as are reasonably incidental thereto; (iv) agrees that it  will
     perform in accordance with their terms all  of the obligations which by the
     terms of the Credit Agreement are required to be performed by it as a Bank;
     and  (v) specifies  as its  lending office  (and  address for  notices) the
     offices set forth beneath its name on the signature pages hereof.

           4.  As consideration  for  the assignment  and  sale contemplated  in
     Section 1 hereof,  the Assignee shall pay to the  Assignor on the Effective
     Date  in  Federal funds  an  amount equal  to  $________________*.   It  is
     understood that commitment  and/or facility fees  accrued to the  Effective
     Date with respect to  the interest assigned hereby  are for the account  of
     the Assignor and such fees accruing from and  including the date hereof are
     for the  account of the  Assignee.  Each of  the Assignor and  the Assignee
     hereby  agrees that if  it receives any  amount under  the Credit Agreement
     which is for the  account of the other  party hereto, it shall receive  the
     same for  the  account of  such other  party to  the extent  of such  other
     party's  interest therein  and shall  promptly pay  the same to  such other
     party.

           5.  The effective  date for this  Assignment and Acceptance  shall be
     _____________,  19___ (the "Effective  Date").  Following  the execution of
     this  Assignment and  Acceptance, it  will be  delivered  to the  Agent for
     acceptance and recording by the Agent and, if required, the Borrower.


           6.  Upon such acceptance and recording, as of the Effective Date, (i)
     the Assignee shall be a  party to the Credit  Agreement and, to the  extent
     provided in this Assignment and Acceptance, have the rights and obligations
     of a Bank thereunder and (ii) the Assignor shall, to the extent provided in
     this Assignment and Acceptance, relinquish its rights and be  released from
     its obligations under the Credit Agreement.

           7.  Upon such  acceptance and recording, from and after the Effective
     Date,  the Agent  shall make  all payments  under  the Credit  Agreement in
     respect of the interest assigned hereby (including, without limitation, all
     payments  of principal, interest and commitment  fees with respect thereto)
     to  the Assignee.   The Assignor  and Assignee  shall make  all appropriate
     adjustments in payments under the Credit Agreement for periods prior to the
     Effective Date directly between themselves.

           8.  In  accordance with  Section 12.12 of  the Credit  Agreement, the
     Assignor and the  Assignee request and  direct that  the Agent prepare  and
     cause the  Borrower to execute  and deliver  to the  Assignee the  relevant
     Notes payable  to the  Assignee in the  amount of  its Commitments and  new
     Notes to the Assignor in the amount of its Commitments after giving  effect
     to this assignment.


      9.  This Assignment and Acceptance shall be governed by, and construed in
accordance with, the laws of the State of Illinois.

                                     [ASSIGNOR BANK]


                                     By
                                       Name
                                       Title

                                     [ASSIGNEE BANK]



                                     By
                                       Name
                                       Title

                                     Lending office (and address for notices):

Accepted and consented this
____ day of ___________, 19__

APAC TELESERVICES, INC.


By  . . . . . . . . . . . . . . .
   Name . . . . . . . . . . . . .
   Title  . . . . . . . . . . . .

Accepted and consented to by the Agent this 
_______ day of ___________, 19__

HARRIS TRUST AND SAVINGS BANK, as Agent


By  . . . . . . . . . . . . . . .
   Name . . . . . . . . . . . . .
   Title  . . . . . . . . . . . .


                                   SCHEDULE I



           PRINCIPAL AMOUNT    TYPE OF LOAN      INTEREST RATE     MATURITY DATE

                                  SCHEDULE 6.2


                                                    
                       NAME                  JURISDICTION OF         PERCENTAGE
                                              INCORPORATION           OWNERSHIP
          APAC Insurance Services               Illinois                100%
          Agency, Inc.

          APAC TeleServices General             Illinois                100%
          Partner, Inc.

          APAC TeleServices of                  Illinois                100%
          Illinois, Inc.

          APAC TeleServices of                  Michigan                100%
          Michigan, Inc.

          APAC TeleServices of                    Texas                 100%
          Texas, L.P.

          APAC TeleServices, L.L.C.             Illinois                100%


          Paragren Technologies, Inc.           Delaware                100%


          The Schechtman Group, L.L.C.           Nevada                 100%


          ITI Holdings, Inc.                    Delaware                100%


          ITI Marketing Services, Inc.          Delaware                100%

                                  SCHEDULE 8.7

                               OTHER INDEBTEDNESS

      1.  Obligations of  the Borrower aggregating  not more than  $1,367,385 in
respect  of (i) the City  of Cedar  Rapids, Iowa Industrial  Development Revenue
Bonds  (E & S  Electrical Contractors, Inc.  Project), Series 1981  and (ii) the
City  of  Cedar  Rapids,  Iowa Industrial  Development  Revenue  Bonds  (TLS Co.
Project), Series 1981.

      2.  Obligations  of the  Borrower aggregating  not more  than $878,617  in
respect of those certain Brown County Development Revenue Bonds.


      3.  Obligations  of the  Borrower  aggregating not  more  than $72,000  in
respect of those certain Lawton Industrial Development Notes.

      4.  Obligations of  the Borrower aggregating  not more than  $3,249,544 in
respect of various capital leases of the Borrower and ITI Marketing.









                                   CHEDULE 8.8

                                   OTHER LIENS


      1.  Liens on  the Borrower's  buildings and  related fixtures  at the  so-
called Cedar Rapids Ground Transportation Center  in Cedar Rapids, Iowa securing
the indebtedness described under item 1 of Schedule 8.7

                                  SCHEDULE 8.9

                       PRESENT INVESTMENTS IN SUBSIDIARIES

                           NAME                            AMOUNT OF INVESTMENT
          APAC Insurance Services 
          Agency, Inc.                                            $25,000

          APAC TeleServices General 
          Partner, Inc.                                           $96,000

          APAC TeleServices of
          Illinois, Inc.                                           $1,000

          APAC TeleServices of
          Michigan, Inc.                                           $1,000

          APAC TeleServices of 
          Texas, L.P.                                                  $0

          APAC TeleServices, L.L.C.                            $8,640,000
          Paragren Technologies, Inc.                         $13,879,000
          The Schechtman Group, L.L.C.                                 $0
          ITI Holdings, Inc.                                 $160,000,000
          ITI Marketing Services, Inc.                                 $0



*  Amount should combine  principal together with accrued  interest and breakage
 compensation,  if any, to be  paid by  the Assignee, net of  any portion of any
 upfront fee to be paid by the  Assignor to the Assignee.  It may be  preferable

 in an  appropriate case  to  specify these  amounts generically  or by  formula
 rather than as a fixed sum.



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