SOFTNET SYSTEMS INC
S-3, 1999-03-19
TELEPHONE INTERCONNECT SYSTEMS
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<PAGE>
     AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON MARCH 19, 1999
 
                                                    REGISTRATION NO. 333-
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            ------------------------
 
                                    FORM S-3
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                            ------------------------
 
                             SOFTNET SYSTEMS, INC.
 
             (Exact name of registrant as specified in its charter)
 
<TABLE>
<S>                                                        <C>
                        NEW YORK                                                    11-1817252
    (State or other jurisdiction of incorporation or                   (I.R.S. Employer Identification No.)
                      organization)
</TABLE>
 
                         ------------------------------
 
                         650 TOWNSEND STREET, SUITE 225
                            SAN FRANCISCO, CA 94103
                                 (415) 365-2500
 
  (Address, including zip code, and telephone number, including area code, of
                   registrant's principal executive offices)
                         ------------------------------
 
                           DR. LAWRENCE B. BRILLIANT
              VICE CHAIRMAN, PRESIDENT AND CHIEF EXECUTIVE OFFICER
                             SOFTNET SYSTEMS, INC.
                         650 TOWNSEND STREET, SUITE 225
                            SAN FRANCISCO, CA 94103
                                 (415) 365-2500
 (Name, address, including zip code, and telephone number, including area code,
                             of agent for service)
                         ------------------------------
 
                                   COPIES TO:
 
<TABLE>
<S>                                                          <C>
                 THOMAS W. KELLERMAN, ESQ.                                     GREGORY K. MILLER, ESQ.
              Brobeck, Phleger & Harrison LLP                                     Latham & Watkins
                   Two Embarcadero Place                                  505 Montgomery Street, Suite 1900
                      2200 Geng Road                                           San Francisco, CA 94111
                    Palo Alto, CA 94303                                            (415) 391-0600
                      (650) 424-0160
</TABLE>
 
                         ------------------------------
 
          APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
  As soon as practicable after this registration statement becomes effective.
                         ------------------------------
 
    If the only securities being registered on this Form are being offered
pursuant to dividend or interest reinvestment plans, please check the following
box. / /
 
    If any of the securities being registered on this Form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, other than securities offered only in connection with dividend or interest
reinvestment plans, check the following box. / /
 
    If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, please check the following box
and list the Securities Act registration statement number of the earlier
effective registration statement for the same offering. / /
 
    If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, please check the following box and list the Securities
Act registration statement number of the earlier effective registration
statement for the same offering. / /
 
    If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box / /
                         ------------------------------
 
                        CALCULATION OF REGISTRATION FEE
 
<TABLE>
<CAPTION>
                                                                   PROPOSED MAXIMUM    PROPOSED MAXIMUM       AMOUNT OF
           TITLE OF EACH CLASS OF                 AMOUNT TO         OFFERING PRICE        AGGREGATE          REGISTRATION
        SECURITIES TO BE REGISTERED            BE REGISTERED(1)      PER SHARE(1)       OFFERING PRICE          FEE(2)
<S>                                           <C>                 <C>                 <C>                 <C>
Common Stock, $0.01 par value...............      3,450,000            $19.875           $68,568,750           $19,063
</TABLE>
 
(1) Includes 450,000 shares of common stock which the underwriters have an
    option to purchase from SoftNet to cover over-allotments, if any.
 
(2) Estimated solely for purposes of calculating the amount of the registration
    fee pursuant to Rule 457(c) of the Securities Act of 1933, based on the
    average of the high and low sales price of a share of common stock of the
    Registrant on the American Stock Exchange as reported in the consolidated
    reporting system on March 12, 1999.
                         ------------------------------
 
    THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF
THE SECURITIES ACT OF 1933, OR UNTIL THIS REGISTRATION STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE SEC, ACTING PURSUANT TO SAID SECTION 8(A), MAY
DETERMINE.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>
                                                          SUBJECT TO COMPLETION,
                                                                  MARCH 19, 1999
THE INFORMATION IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED. WE MAY
NOT SELL THESE SECURITIES UNTIL THE REGISTRATION STATEMENT FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION IS EFFECTIVE. THIS PROSPECTUS IS NOT AN OFFER
TO SELL THESE SECURITIES AND IT IS NOT SOLICITING AN OFFER TO BUY THESE
SECURITIES IN ANY STATE WHERE THE OFFER OR SALE IS NOT PERMITTED.
<PAGE>
                                3,000,000 SHARES
 
                                     [LOGO]
 
                                  COMMON STOCK
 
                                  -----------
 
This is a public offering of 3,000,000 shares of common stock of SoftNet
Systems, Inc. We are selling all of the 3,000,000 shares of common stock offered
under this prospectus.
 
Our common stock is traded on the American Stock Exchange under the symbol
"SOF." We have applied to have our common stock quoted on the Nasdaq National
Market under the symbol "SOFN."
 
INVESTING IN THE COMMON STOCK INVOLVES RISKS. SEE "RISK FACTORS" BEGINNING ON
PAGE 5.
 
<TABLE>
<CAPTION>
                                                                       PER
                                                                      SHARE       TOTAL
                                                                    ---------  -----------
<S>                                                                 <C>        <C>
Public offering price.............................................  $          $
Underwriting discounts............................................  $          $
Proceeds, before expenses, to SoftNet.............................  $          $
</TABLE>
 
NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY OTHER REGULATORY BODY HAS
APPROVED OR DISAPPROVED THESE SECURITIES OR PASSED UPON THE ADEQUACY OR ACCURACY
OF THIS PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.
 
SoftNet has granted the underwriters the right to purchase up to 450,000 shares
to cover any over-allotments.
 
                                 --------------
 
The underwriters are severally underwriting the shares being offered. The
underwriters expect to deliver the shares against payment in Baltimore, Maryland
on             , 1999.
 
BT ALEX. BROWN
            BANCBOSTON ROBERTSON STEPHENS INC.
 
                         CIBC WORLD MARKETS
 
                                      WIT CAPITAL CORPORATION
 
                                                         AS E-MANAGER-TM-
 
                                 March 19, 1999
<PAGE>
INSIDE FRONT COVER
 
[GRAPHIC: Schematic of connection between ISP channel customer and the Internet]
<PAGE>
                               PROSPECTUS SUMMARY
 
    THIS SUMMARY CONTAINS BASIC INFORMATION ABOUT US AND THIS OFFERING. BECAUSE
IT IS A SUMMARY, IT DOES NOT CONTAIN ALL OF THE INFORMATION THAT YOU SHOULD
CONSIDER BEFORE INVESTING. YOU SHOULD READ THE ENTIRE PROSPECTUS CAREFULLY,
INCLUDING THE SECTION ENTITLED "RISK FACTORS" AND THE CONSOLIDATED FINANCIAL
STATEMENTS AND THE RELATED NOTES TO THOSE STATEMENTS INCLUDED IN THIS
PROSPECTUS. EXCEPT AS OTHERWISE REQUIRED BY THE CONTEXT, REFERENCES IN THIS
PROSPECTUS TO "WE," "US," "OUR" OR "SOFTNET" REFER TO THE COMBINED BUSINESS OF
SOFTNET SYSTEMS, INC. AND ITS SUBSIDIARIES. THE TERM "YOU" REFERS TO PROSPECTIVE
INVESTORS IN THE COMMON STOCK. OUR FISCAL YEAR ENDS ON SEPTEMBER 30. UNLESS
OTHERWISE SPECIFIED, ALL INFORMATION IN THIS PROSPECTUS ASSUMES NO EXERCISE OF
THE UNDERWRITERS' OVERALLOTMENT OPTION.
 
                                    SOFTNET
 
OUR BUSINESS
 
    We seek to become the dominant cable-based provider of high-speed Internet
access and other Internet-related services to homes and businesses in the
franchise areas of those cable systems unaffiliated with the seven largest U.S.
cable operators and certain other smaller systems. We estimate that our target
market comprises over 2,200 systems passing approximately 24.6 million U.S.
homes. As of March 3, 1999, we had contracts with 31 cable operators
representing 126 cable systems and approximately 1.6 million homes passed. We
also plan to target certain other markets including apartment buildings, hotels,
hospitals and schools, which significantly increases the size of our market.
Though actual speeds may vary, our Internet service, which is marketed using the
brand name "ISP Channel," provides residential and business subscribers access
to the Internet over the existing cable television infrastructure at speeds up
to 50 times faster than 28.8 kilobits per second ("kbps") dial-up access. For
example, this increased speed would reduce the required download time for a 10
megabyte file from approximately 46 minutes to under one minute and allow
subscribers to benefit from sophisticated multimedia applications and
programming. The ISP Channel also offers an intuitive user interface provided
through a co-branding agreement with Excite, and local information, news and
entertainment customized for each community served.
 
OUR MARKET OPPORTUNITY
 
    Many Internet industry analysts believe that cable-based solutions, by
virtue of their high performance and relatively low prices, will become the
leading method of high-speed Internet access for residential Internet users.
Forrester Research estimated in February 1999 that 13 million U.S. households
will connect to the Internet via cable modem by 2002. By 2005, Forrester
estimates that cable modem subscribers will total 26 million. Annual revenues
for the U.S. residential cable-based Internet access market in 2005 are
estimated by Forrester to be approximately $11 billion, up from virtually zero
in 1997.
 
    According to Claritas, an independent industry research consultant, in 1997,
approximately 92.2 million U.S. households were passed by cable from
approximately 11,400 franchised cable systems, virtually all of which we believe
can be equipped to provide high-speed Internet access. Approximately 70% of
these households are cable subscribers. We estimate that approximately 2,500 of
these systems, representing more than 60 million homes passed, are under
exclusive contract with competing cable-based Internet access services such as
@Home and RoadRunner, both of which are affiliated with large multiple systems
operators ("MSOs") including, among others, Cablevision, Comcast, Cox, Media
One, TCI and Time Warner. Of the remaining 8,900 systems, our target market
comprises over 2,200 systems passing approximately 24.6 million U.S. homes.
 
                                       1
<PAGE>
OUR STRATEGY
 
    Our strategy is to enter into exclusive multi-year agreements with cable
operators, which enable us to provide high-speed Internet access and other
services over the cable operators' networks. We then purchase and install our
own networking equipment and servers in the headends of these affiliated cable
systems, enabling us to deliver high-speed Internet access to homes and
businesses through cable modems and, in the future, through television set-top
boxes. In conjunction with our cable affiliates, we market high-speed data
services as a premium offering to homes and businesses passed by these
affiliates' cable systems. Connectivity from the headend to the Internet is
currently provided over a network leased primarily from major telecommunications
carriers and is managed by our Network Operations Center ("NOC") located in
Mountain View, California.
 
OUR SERVICES
 
    Our ISP Channel offering includes the following products and services for
residential subscribers: high-speed Internet access using cable modems;
directory and search services through our relationship with Excite; video
conferencing and other collaborative multimedia applications using our servers;
and local content, including planned online communities. Our products and
services for businesses include: T1 and fractional T1 high-speed Internet
access; remote local area networks ("RLANs") and dial-up Internet access; Web
hosting and co-location; online commerce applications; and virtual private
networks ("VPNs"). Using the ISP Channel platform, we plan to market additional
cable-based services, including IP telephony and high-speed Internet access
using television set-top boxes. Our agreements with cable affiliates generally
give us the right to offer these additional services over the cable affiliates'
networks.
 
OUR HISTORY
 
    We began offering dial-up and dedicated Internet services in June 1996 and
cable-based Internet services in the fourth calendar quarter of 1997. As of
March 3, 1999, we had contracts for our ISP Channel service with 31 cable
operators representing 126 cable systems and approximately 1.6 million homes
passed. Twenty-three of these systems, representing over 264,000 homes passed,
have been equipped and have begun offering our services. As of March 3, 1999, we
had approximately 2,200 residential and business subscribers to our ISP Channel
service and we also provided dial-up and dedicated Internet access to
approximately 1,100 residential and business subscribers.
 
RECENT EVENTS
 
    We are in the process of implementing a new strategy focusing solely on our
ISP Channel services. On February 12, 1999, we completed the divestiture of our
telecommunications business, Kansas Communications, Inc. ("KCI"), for an
aggregate sale price of approximately $6.3 million. In addition, on February 9,
1999, we acquired Intelligent Communications, Inc., a two-way satellite based
Internet access company, for an aggregate purchase price of approximately $15.5
million. We have also agreed to sell our document management business,
Micrographic Technology Corporation ("MTC"), for an aggregate sale price of
approximately $4.9 million.
 
                                 --------------
 
    We were incorporated in the State of New York in 1956. Our address is 650
Townsend Street, Suite 225, San Francisco, California, 94103, and our telephone
number is (415) 365-2500.
 
                                       2
<PAGE>
                                  THE OFFERING
 
<TABLE>
<S>                                            <C>
Common stock offered by SoftNet..............  3,000,000 shares
 
Shares of common stock to be outstanding       12,741,931 shares
  after the offering(1)......................
 
Use of proceeds..............................  To fund expenditures in connection with the
                                               growth of the ISP Channel business, and for
                                               general corporate purposes. See "Use of
                                               Proceeds."
 
American Stock Exchange symbol...............  SOF
 
Proposed Nasdaq National Market symbol.......  SOFN
</TABLE>
 
- ------------------------
 
(1) The number of shares of common stock to be outstanding after this offering
    is based on the number of shares outstanding as of March 2, 1999 and does
    not include the following:
 
    - 1,305,545 shares of common stock subject to options issued at a weighted
      average exercise price of $7.57 per share, with 45,601 shares of common
      stock reserved for future issuance;
 
    - 1,309,800 shares of common stock subject to options issued at a weighted
      average exercise price of $9.16 per share, which issuances are subject to
      shareholder approval, with an additional 690,200 shares of common stock
      reserved for future issuance also subject to shareholder approval;
 
    - warrants to purchase 983,725 shares of common stock at a weighted average
      exercise price of $12.05 per share;
 
    - 847,266 shares of common stock to be issued upon conversion of the Series
      C Preferred Stock assuming a conversion price of $9.00 per share;
 
    - 88,889 shares of common stock to be issued upon conversion of the 6%
      convertible debentures due 2002 assuming a conversion price of $8.10 per
      share;
 
    - 205,247 shares of common stock to be issued upon conversion of the 9%
      convertible debentures due 2000 assuming a conversion price of $6.75 per
      share;
 
    - 175,000 shares of common stock to be issued upon conversion of the 5%
      convertible debentures due 2002 assuming a conversion price of $8.25 per
      share;
 
    - 705,882 shares of common stock to be issued upon conversion of the 9%
      senior subordinated convertible notes due 2001 assuming a conversion price
      of $17.00 per share; and
 
    - 1,448,042 shares of common stock reserved under our Cable Affiliates Plan.
 
          On August 31, 1998, we agreed to issue 7,500 shares of Series D
      Preferred Stock and warrants to purchase an additional 93,750 shares of
      common stock. Such stock and warrants have not been issued as of the date
      hereof. In addition, we issued warrants to purchase an additional 26,250
      shares of common stock as a financial advisory fee in connection with
      certain financings. Conversions subject to these issuances are subject to
      shareholder approval. See "Description of Capital Stock" for a more
      detailed description of our securities.
 
                                       3
<PAGE>
                      SUMMARY CONSOLIDATED FINANCIAL DATA
 
    The following summary consolidated financial data should be read in
conjunction with our consolidated financial statements and their related notes
and "Management's Discussion and Analysis of Financial Condition and Results of
Operations" included in this prospectus. The consolidated statement of
operations data for the five years ended September 30 is derived from, and is
qualified by reference to, the audited consolidated financial statements and
their related notes, the past three years of which are included in this
prospectus. The consolidated statement of operations data for the three months
ended December 31, 1997 and 1998 and the consolidated balance sheet data as at
December 31, 1998 are derived from, and qualified by reference to, our unaudited
consolidated financial statements and their related notes included in this
prospectus. While we intend to sell MTC, MTC has not been accounted for as a
discontinued operation because its sale is dependent on shareholder approval.
 
<TABLE>
<CAPTION>
                                                                                                          THREE MONTHS ENDED
                                                                YEAR ENDED SEPTEMBER 30,                     DECEMBER 31,
                                                  -----------------------------------------------------  --------------------
                                                    1994       1995       1996       1997       1998       1997       1998
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                          (IN THOUSANDS, EXCEPT PER SHARE DATA)              (UNAUDITED)
<S>                                               <C>        <C>        <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
  Revenues:
    Internet services...........................  $      --  $      --  $     167  $   1,008  $   1,018  $     215  $     444
    MTC.........................................         --      1,088     19,417     20,330     13,042      2,660      3,852
    Other.......................................        188         --         --         --         --         --         --
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
        Total revenues..........................        188      1,088     19,584     21,338     14,060      2,875      4,296
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Cost of revenues..............................        172        783     11,375     11,935     10,628      2,249      2,967
  Selling, engineering, general and
    administrative..............................      1,180      7,548     10,921     11,191     19,265      2,638      7,339
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Loss from continuing operations...............     (1,164)    (7,243)    (2,712)    (1,788)   (15,833)    (2,012)    (6,010)
  Interest expense..............................       (601)      (456)    (1,220)    (1,145)    (1,416)      (330)      (569)
  Other income..................................          2          5      5,708         49        320         72        217
  Income (loss) from discontinued operations....        335     (1,962)    (1,812)       739        (73)      (108)       139
  Loss from extraordinary items.................         --         --     (6,061)      (486)        --         --         --
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Net loss......................................     (1,428)    (9,656)    (6,097)    (2,631)   (17,002)    (2,378)    (6,223)
  Preferred dividends...........................         --         --         --         --       (343)        --       (243)
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Net loss applicable to common shares..........  $  (1,428) $  (9,656) $  (6,097) $  (2,631) $ (17,345) $  (2,378) $  (6,466)
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Net loss per share:
    Diluted.....................................  $   (0.38) $   (2.22) $   (1.05) $   (0.40) $   (2.35) $   (0.34) $   (0.77)
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Shares used in per share calculations:
    Diluted.....................................      3,802      4,353      5,819      6,627      7,391      6,941      8,374
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                  ---------  ---------  ---------  ---------  ---------  ---------  ---------
</TABLE>
 
<TABLE>
<CAPTION>
                                                                                          AS OF DECEMBER 31, 1998
                                                                                         --------------------------
                                                                                          ACTUAL    AS ADJUSTED(1)
                                                                                         ---------  ---------------
                                                                                         (UNAUDITED) (IN THOUSANDS)
<S>                                                                                      <C>        <C>
CONSOLIDATED BALANCE SHEET DATA:
  Cash.................................................................................  $   4,329     $  62,642
  Total assets.........................................................................     29,710        88,023
  Total long-term liabilities..........................................................      9,948         9,948
  Redeemable convertible preferred stock...............................................     15,754        15,754
  Total shareholders' equity (deficit).................................................     (9,795)       48,518
</TABLE>
 
- ------------------------------
 
(1) Reflects, after deducting commissions and estimated offering expenses, the
    net proceeds of the sale of the common stock in this offering at an assumed
    public offering price of $21.00 per share.
 
                                       4
<PAGE>
                                  RISK FACTORS
 
    YOU SHOULD CAREFULLY CONSIDER THE RISKS DESCRIBED BELOW BEFORE MAKING AN
INVESTMENT DECISION. THE RISKS AND UNCERTAINTIES DESCRIBED BELOW ARE NOT THE
ONLY ONES FACING US. ADDITIONAL RISKS AND UNCERTAINTIES NOT PRESENTLY KNOWN TO
US OR THAT WE CURRENTLY DEEM IMMATERIAL MAY ALSO IMPAIR OUR BUSINESS OPERATIONS.
 
    IF ANY OF THE FOLLOWING RISKS ACTUALLY OCCUR, OUR BUSINESS, FINANCIAL
CONDITION OR RESULTS OF OPERATIONS COULD BE MATERIALLY ADVERSELY AFFECTED. IN
SUCH CASE, THE TRADING PRICE OF OUR COMMON STOCK COULD DECLINE, AND YOU MAY LOSE
ALL OR PART OF YOUR INVESTMENT.
 
WE CANNOT ASSURE YOU THAT WE WILL BE PROFITABLE BECAUSE WE HAVE OPERATED OUR
  INTERNET SERVICES BUSINESS ONLY FOR A SHORT PERIOD OF TIME
 
    We are in the process of selling our non-Internet related subsidiaries to
focus on substantial expansion of our Internet subsidiary, ISP Channel, Inc. We
cannot assure you that our ability to develop or maintain strategies and
business operations for the ISP Channel services will achieve positive cash flow
and profitability. We acquired ISP Channel, Inc. in June 1996. As such, we have
very limited operating history and experience in the Internet services business.
The successful expansion of the ISP Channel services will require strategies and
business operations that differ from those we have historically employed. To be
successful, we must develop and market products and services that are widely
accepted by consumers and businesses at prices that provide cash flow sufficient
to meet our debt service, capital expenditures and working capital requirements.
 
OUR BUSINESS MAY FAIL IF THE INDUSTRY AS A WHOLE FAILS OR OUR PRODUCTS AND
  SERVICES DO NOT GAIN COMMERCIAL ACCEPTANCE
 
    It has become feasible to offer Internet services over existing cable lines
and equipment on a broad scale only recently. There is no proven commercial
acceptance of cable-based Internet services and none of the companies offering
such services are currently profitable. It is currently very difficult to
predict whether providing cable-modem Internet services will become a viable
industry.
 
    The success of the ISP Channel service will depend upon the willingness of
new and existing cable subscribers to pay the monthly fees and installation
costs associated with the service and to purchase or lease the equipment
necessary to access the Internet. Accordingly, we cannot predict whether our
pricing model will prove to be viable, whether demand for our services will
materialize at the prices we expect to charge, or whether current or future
pricing levels will be sustainable. If we do not achieve or sustain such pricing
levels or if our services do not achieve or sustain broad market acceptance,
then our business, financial condition, and prospects will be materially
adversely affected.
 
OUR CONTINUED NEGATIVE CASH FLOW AND NET LOSSES MAY DEPRESS STOCK PRICES
 
    Our continued negative cash flow and net losses may result in depressed
market prices for our common stock. We cannot assure you that we will ever
achieve favorable operating results or profitability. We have sustained
substantial losses over the last five fiscal years. For the fiscal year ended
September 30, 1998, we had a net loss of $17.3 million and for the three months
ended December 31, 1998, we had a net loss of $6.5 million. As of December 31,
1998, we had an accumulated shareholders' deficit of approximately $9.8 million.
We expect to incur substantial additional losses and experience substantial
negative cash flows as we expand the ISP Channel service. The costs of expansion
will include expenses incurred in connection with:
 
    - inducing cable affiliates to enter into exclusive multi-year contracts
      with us;
 
    - installing the equipment necessary to enable our cable affiliates to offer
      our services;
 
    - research and development of new product and service offerings;
 
                                       5
<PAGE>
    - the continued development of our direct and indirect selling and marketing
      efforts; and
 
    - possible charges related to acquisitions, divestitures, business alliances
      or changing technologies, including the acquisition of Intelligent
      Communications, Inc.
 
IF WE DO NOT ACHIEVE CASH FLOWS SUFFICIENT TO SUPPORT OUR OPERATIONS, WE MAY BE
  UNABLE TO IMPLEMENT OUR BUSINESS PLAN
 
    The development of our business will require substantial capital infusions
as a result of:
 
    - our need to enhance and expand product and service offerings to maintain
      our competitive position and increase market share; and
 
    - the substantial investment in equipment and corporate resources required
      by the continued national launching of the ISP Channel service.
 
    In addition, we anticipate that the majority of cable affiliates with
one-way cable systems will eventually upgrade their cable infrastructure to
two-way cable systems, at which time we will have to upgrade our equipment on
any affected cable system to handle two-way transmissions. We cannot accurately
predict whether or when we will ultimately achieve cash flow levels sufficient
to support our operations, development of new products and services, and
expansion of the ISP Channel service. Unless we reach such cash flow levels, we
will require additional financing to provide funding for operations. In the
event we complete a long-term debt financing, we will be highly leveraged and
such debt securities will have rights or privileges senior to those of our
current shareholders. In the event that equity securities are issued to raise
additional capital, the percentage ownership of our shareholders will be
reduced, shareholders may experience additional dilution and such securities may
have rights, preferences and privileges senior to those of our common stock. In
the event that we cannot generate sufficient cash flow from operations, or are
unable to borrow or otherwise obtain additional funds on favorable terms to
finance operations when needed, our business, financial condition, and prospects
would be materially adversely affected.
 
THE UNPREDICTABILITY OF OUR QUARTER-TO-QUARTER RESULTS MAY ADVERSELY AFFECT THE
  TRADING PRICE OF OUR COMMON STOCK
 
    We cannot predict with any significant degree of certainty our
quarter-to-quarter operating results. As a result, we believe that
period-to-period comparisons of our revenues and results of operations are not
necessarily meaningful and you should not rely upon them as indicators of future
performance. It is likely that in one or more future quarters our results may
fall below the expectations of analysts and investors. In such event, the
trading price of our common stock would likely decrease. Many of the factors
that cause our quarter-to-quarter operating results to be unpredictable are
largely beyond our control.
 
    These factors include, among others:
 
    - the number of subscribers who retain our Internet services;
 
    - our ability and that of our cable affiliates to coordinate timely and
      effective marketing strategies, in particular, our strategy for marketing
      the ISP Channel service to subscribers in such affiliates' local cable
      areas;
 
    - the rate at which our cable affiliates can complete the installations
      required to initiate service for new subscribers;
 
    - the amount and timing of capital expenditures and other costs relating to
      the expansion of the ISP Channel service;
 
    - competition in the Internet or cable industries; and
 
                                       6
<PAGE>
    - changes in law and regulation.
 
WE WILL RECORD AN EXPENSE RELATED TO OUR ISSUANCE OF STOCK OPTIONS PURSUANT TO
  OUR 1998 STOCK INCENTIVE PLAN THAT MAY HAVE A NEGATIVE IMPACT ON OUR FINANCIAL
  CONDITION
 
    Through March 2, 1999, we have committed to grant stock options to purchase
1,309,800 shares of common stock under our 1998 Stock Option Plan at exercise
prices ranging from $7.38 to $17.13. Our shareholders have not approved the 1998
Stock Option Plan and we are unable to grant options to which we have committed
until the 1998 Stock Option Plan is approved. As a result, upon approval of the
1998 Stock Option Plan, we will be required to record a compensation expense
equal to the excess, if any, of the fair market price on the date of shareholder
approval over the exercise price of the committed option grants. The amount of
compensation expense will be recognized over the vesting period of the option.
The expense may have a negative impact on our financial condition.
 
EXISTING CONTRACTUAL OBLIGATIONS ALLOW FOR ADDITIONAL ISSUANCES OF COMMON STOCK
  UPON A MARKET PRICE DECLINE, WHICH COULD FURTHER ADVERSELY AFFECT THE MARKET
  PRICE FOR OUR COMMON STOCK
 
    The total number of shares of our common stock underlying all of our
convertible securities, assuming the maximum amounts that we could be obligated
to issue without our consent, is 6,175,993, which would have been 38.8% of our
outstanding common stock as of March 2, 1999, assuming such shares would have
been issued as of such date. The issuance of common stock as a result of these
obligations could result in immediate and substantial dilution to the holders of
our common stock. We are obligated to issue up to 2,758,406 shares of our common
stock on the exercise of warrants and options and the conversion of certain of
our convertible debt. Our preferred stock and 9% senior subordinated convertible
notes due 2001 could convert into an additional 3,417,587 shares of common stock
without our consent. However, we do not know the exact number of shares of our
common stock that we will issue upon conversion of these securities because they
potentially have floating conversion prices based on the average market prices
of the common stock for a number of trading days immediately prior to
conversion.
 
    The floating conversion price feature of the Series C Preferred Stock, and
9% senior subordinated convertible notes due 2001 begin May 29, 1999 and July 1,
1999, respectively. Generally, decreases in the market price of the common stock
below their initial conversion prices would result in more shares of common
stock being issued upon their conversion. The 3,417,587 shares underlying our
preferred stock and 9% senior subordinated convertible notes due 2001 assumes
that the stockholders approve the issuance of in excess of 19.99% of our
outstanding common stock in connection with conversion of our preferred stock.
We are seeking such approval at our 1999 Annual Meeting.
 
    The following table sets forth the number of shares of common stock issuable
upon conversion of the outstanding preferred stock and our 9% senior
subordinated convertible notes due 2001 and percentage ownership (as determined
in accordance with the rules of the SEC) that each represents assuming:
 
    - the market price of the common stock is 25%, 50%, 75% and 100% of the
      market price of the common stock on March 2, 1999, which was $21.06 per
      share;
 
    - the floating conversion price feature of the preferred stock and 9% senior
      subordinated convertible notes due 2001 was in effect;
 
    - the maximum conversion prices of the preferred stock was not adjusted as
      provided in our certificate of incorporation;
 
    - the conversion price was equal to the market price at the time of
      conversion in the event the market price was less than the maximum
      conversion price; and
 
                                       7
<PAGE>
    - the 1,717,587 share limit with respect to the 9% senior subordinated
      convertible notes was not in effect. See "--Risks associated with 9%
      senior subordinated convertible note financing."
 
    On March 2, 1999, there were 9,741,931 shares of common stock, 7,625.39
shares of Series C Preferred Stock and $12,000,000 principal amount under the 9%
senior subordinated convertible notes due 2001 outstanding. In the event that
more than 2,000,000 shares of common stock would be required to fully convert
the Series C Preferred Stock, we must either honor conversion requests over the
2,000,000 share limit or redeem the remaining Series C Preferred Stock for cash,
at its stated value of $1,000 per share plus accrued but unpaid dividends.
 
<TABLE>
<CAPTION>
                                                                        9% SENIOR
                                                   SERIES C            SUBORDINATED
                                               PREFERRED STOCK      CONVERTIBLE NOTES           TOTAL
                                             --------------------  --------------------  --------------------
               PERCENTAGE OF                  SHARES                SHARES                SHARES
               MARKET PRICE                  UNDERLYING     %      UNDERLYING     %      UNDERLYING     %
- -------------------------------------------  ---------  ---------  ---------  ---------  ---------  ---------
<S>                                          <C>        <C>        <C>        <C>        <C>        <C>
25% ($5.27)................................  1,448,317       12.9  2,279,202       19.0  3,727,519       27.7
50% ($10.53)...............................    847,266        8.0  1,139,601       10.5  1,986,867       16.9
75% ($15.80)...............................    847,266        8.0    759,734        7.2  1,607,000       14.2
100% ($21.06)..............................    847,266        8.0    705,882        6.8  1,553,148       13.8
</TABLE>
 
    DILUTION MAY RESULT IN A DECREASE IN THE MARKET PRICE OF OUR COMMON STOCK
 
    To the extent any of these shares of common stock are issued, the market
price of our common stock may decrease because of the additional shares on the
market. If the actual price of the common stock decreases, the holders of our
preferred stock and 9% senior subordinated convertible notes could convert into
greater amounts of common stock, the sales of which could further depress the
stock price. In addition, any significant downward pressure on the market price
of the common stock that may be caused by the holders of the preferred stock or
9% senior subordinated convertible notes converting and selling material amounts
of common stock could encourage short sales by such holders or others. Such
short sales could place further downward pressure on the price of our common
stock. There are several factors that influence the market price of our common
stock. See "--Our stock price is volatile."
 
    THE OWNERSHIP LIMITATIONS IN OUR CERTIFICATE OF INCORPORATION MAY NOT
     PROTECT AGAINST DILUTION
 
    Our certificate of incorporation does not allow us to issue shares of our
common stock to holders of our preferred stock or 9% senior subordinated
convertible notes if such issuance would result in such holders beneficially
owning more than 4.99% of our outstanding common stock. The 4.99% ownership
limitation does not prevent the holders from converting into common stock and
then selling such common stock to stay below the limitation, except that such
holders cannot convert into more than 19.99% of our common stock unless we have
received shareholder approval. We are seeking shareholder approval for
conversions of our preferred stock in excess of 19.99% at our 1999 Annual
Meeting.
 
WE MAY BE REQUIRED TO MAKE CASH PAYMENTS TO HOLDERS OF PREFERRED STOCK
 
    We may be required to make cash payments to holders of the Series C
Preferred Stock if we do not obtain shareholder approval prior to issuing in the
aggregate more than 19.99% of our common stock upon conversion of the Series A
Preferred Stock, Series B Preferred Stock, Series C Preferred Stock and related
warrants. Such cash payments would adversely affect our financial condition and
ability to implement our business plan for ISP Channel. In addition, we will be
required to raise funds elsewhere, which could be difficult in the event
shareholder approval is not obtained. If we do not receive shareholder approval
as we are required, there can be no assurance that we would be able to obtain
adequate sources of additional capital.
 
                                       8
<PAGE>
    We would be required to make such cash payments in the event the holders of
the Series C Preferred Stock attempted to convert over the 19.99% limit. The
cash payments would be equal to the number of shares of common stock that we
could not issue because of the 19.99% limit multiplied by the market price at
the time of the attempted conversion.
 
    In addition, in the event the 2,000,000 share limit is reached with respect
to the Series C Preferred Stock, we must either honor conversion requests or
redeem in cash the remaining Series C Preferred Stock. The market price of our
common stock would have to fall to $3.75 or below for five days within a thirty
day trading period to reach the 2,000,000 share limit.
 
    The following table sets forth the amount of such cash payment assuming:
 
    - the market price of the common stock is 25%, 50%, 75%, 100%, 125%, 150%
      and 175% of the market price of the common stock on March 2, 1999, which
      was $21.06 per share;
 
    - the floating conversion price feature of the Series C Preferred Stock was
      in effect;
 
    - the maximum conversion price of the Series C Preferred Stock was not
      increased; and
 
    - the conversion price was equal to the market price at the time of
      conversion in the event the market price was less than the maximum
      conversion price.
 
    The actual cash payments may be significantly greater than those listed if
the market price of our common stock increases above $36.86. In addition, the
floating conversion price feature is based on the average market prices of the
common stock for a number of trading days immediately prior to conversion.
Therefore, cash payments may also be significantly greater than those listed if
the market price of our common stock at the time of attempted conversion was not
equal to the conversion price.
 
<TABLE>
<CAPTION>
                            CASH PAYMENT FOR
                         ATTEMPTED CONVERSIONS
PERCENTAGE OF               OF THE SERIES C
MARKET PRICE                PREFERRED STOCK
- -----------------------  ----------------------
<S>                      <C>                     <C>                     <C>
25% ($5.27)                   $  7,491,577
50% ($10.53)                     8,654,079
75% ($15.80)                    12,981,119
100% ($21.06)                   17,308,159
125% ($26.33)                   21,635,199
150% ($31.59)                   25,962,238
175% ($36.86)                   30,289,278
</TABLE>
 
RISKS ASSOCIATED WITH 9% SENIOR SUBORDINATED CONVERTIBLE NOTE FINANCING
 
    The agreements with the purchasers of the 9% senior subordinated convertible
notes and warrants contain terms and covenants that could result in substantial
dilution to our stockholders. The financing could also make future financings
and loans and merger and acquisition activities more difficult and could require
us to expend substantial amounts of cash in order to satisfy our obligations
under the financing agreements. See "Description of Certain Indebtedness--9%
Senior Subordinated Convertible Notes and Related Warrants."
 
    RESTRICTIONS ON MERGERS AND CONSOLIDATIONS
 
    Certain provisions could discourage some potential purchasers by making an
acquisition of our Company or an asset sale more difficult and expensive,
including:
 
    - participation by the holders of the 9% senior subordinated convertible
      notes due 2001 with the holders of the common stock in the proceeds of a
      merger or consolidation with a public company as if the 9% senior
      subordinated convertible notes due 2001 were fully converted into
 
                                       9
<PAGE>
      common stock on the trading day immediately preceding the public
      announcement of such merger or consolidation;
 
    - similar participation by the holders of the related warrants in the event
      our merger or consolidation with another company would constitute a
      dilutive event under the terms of the warrants; and
 
    - prohibition against selling or transferring all or substantially all of
      our assets without prior approval of the holders of the 9% senior
      subordinated convertible notes due 2001.
 
    Certain covenants made and default provisions agreed to, in connection with
the issuance of the 9% senior subordinated convertible notes may also have the
effect of limiting our ability to obtain additional financing and issue other
securities. We have also agreed, until July 1, 1999, to grant the holders of the
9% senior subordinated convertible notes a right of first refusal with respect
to certain issuances of common stock or securities convertible, exchangeable or
exercisable for common stock. In addition, we are prohibited from obtaining
additional senior indebtedness for borrowed money in excess of an aggregate of
$12.0 million unless such indebtedness expressly provides that it is not senior
or superior to the 9% senior subordinated convertible notes.
 
    CONVERSION OF THE 9% SENIOR SUBORDINATED CONVERTIBLE NOTES WOULD RESULT IN
     DILUTION TO THE HOLDERS OF OUR COMMON STOCK
 
    After six months from the date of issuance, the 9% senior subordinated
convertible notes are convertible into shares of our common stock at variable
rates based on future trading prices of our common stock and on events that may
occur in the future. The number of shares of common stock that may ultimately be
issued upon conversion is therefore presently indeterminable and could fluctuate
significantly based on the issuance by us of other securities. The 9% senior
subordinated convertible notes and related warrants also have anti-dilution
protection and may require the issuance of more shares than originally
anticipated. These factors may result in substantial future dilution to the
holders of our common stock.
 
    CERTAIN PROVISIONS OF THE 9% SENIOR SUBORDINATED CONVERTIBLE NOTES MAY HAVE
     NEGATIVE ACCOUNTING CONSEQUENCES
 
    In addition to the foregoing, the cross default provisions to our debt
instruments and other terms of the 9% senior subordinated convertible notes,
under certain circumstances, could lead to a significant accounting charge to
earnings and could materially adversely affect our business, results of
operations and condition. Such a charge and potential other future charges
relating to the provisions of the 9% senior subordinated convertible notes
financing agreements may negatively impact our earnings (loss) per share and the
market price of our common stock both currently and in future periods. The
convertibility features of such 9% senior subordinated convertible notes and
subsequent sales of the common stock underlying both it and the warrants could
materially adversely affect our valuation and the market trading price of our
shares of common stock.
 
    WE MAY BE REQUIRED TO MAKE CASH PAYMENTS TO THE HOLDERS OF THE 9% SENIOR
     SUBORDINATED CONVERTIBLE NOTES
 
    In addition, the terms of the 9% senior subordinated convertible notes
prohibit their holders from converting such notes into more than 1,717,587
shares of our common stock. In the event that we cannot honor conversions of the
9% senior subordinated convertible notes because they would result in greater
than an aggregate of 1,717,587 shares of common stock being issued upon such
conversions, then we must convert such outstanding principal amount up to the
1,717,587 limit and prepay the remaining outstanding principal amount.
 
                                       10
<PAGE>
    We may be required to prepay the 9% senior subordinated convertible notes
if:
 
    - the holders of the 9% senior subordinated convertible notes have already
      converted into 1,717,587 shares of common stock and there remains a
      balance of such notes unconverted; or
 
    - the holders of the 9% senior subordinated convertible notes cannot
      otherwise convert or resell the common stock issued upon conversion.
 
    Such cash payments would adversely affect our financial condition and
ability to implement the business plan for ISP Channel, Inc. In addition, we
would be required to raise funds elsewhere, and we cannot assure you that we
would be able to obtain adequate sources of additional capital.
 
    We would not reach the 1,717,587 share limit unless the floating conversion
price feature were in effect and the market price of the common stock fell below
$6.99. If the market price of the common stock was $4.35, which is 25% of the
market price of the common stock as of March 2, 1999, we would be required to
make cash payments of $5,887,046. This amount does not take into account any
interest that accrues on the outstanding principal amount of the 9% senior
subordinated convertible notes. This amount also assumes that the market price
at the time of conversion and the conversion price were equal. The market price
at the time of conversion and the conversion price potentially could not be
equal because the conversion price is calculated using market prices during the
thirty days prior to conversion.
 
    In addition, if the holders of the 9% senior subordinated convertible notes
cannot convert or resell the common stock issued upon conversion other than
because the 1,717,587 share limit is reached, the terms of the 9% senior
subordinated convertible notes, in addition to other remedies, permit the
holders to require us to make cash payments. The maximum amount of such cash
payments, assuming the market price and the conversion price were equal, is
$13,440,000, without taking into account any interest that would accrue. If the
market price and the conversion price are not equal, then the maximum amount of
such cash payments could be significantly higher.
 
WE MAY NOT BE ABLE TO SUCCESSFULLY IMPLEMENT OUR BUSINESS PLAN IF OUR
  RELATIONSHIP WITH OUR CABLE AFFILIATES IS NEGATIVELY IMPACTED
 
    The success of our business depends upon our relationship with our cable
affiliates. Therefore, our success and future business growth will be
substantially affected by economic and other factors affecting our cable
affiliates.
 
    WE DO NOT HAVE DIRECT CONTACT WITH OUR SUBSCRIBERS
 
    Because subscribers to the ISP Channel service must subscribe through a
cable affiliate, the cable affiliate (and not SoftNet) will substantially
control the customer relationship with the subscriber. For example, under many
of our existing contracts, cable affiliates are responsible for important
functions, such as billing for and collecting ISP Channel subscription fees and
providing the labor and costs associated with distribution of local marketing
materials.
 
    FAILURE OR DELAY BY CABLE OPERATORS TO UPGRADE THEIR SYSTEMS MAY ADVERSELY
     AFFECT SUBSCRIPTION LEVELS
 
    Certain ISP Channel services are dependent on the quality of the cable
networks of our cable affiliates. Currently, most cable systems are capable of
providing only information from the Internet to the subscribers, and require a
telephone line to carry information from the subscriber to the Internet. These
systems are called "one-way" cable systems. Several cable operators have
announced and begun making upgrades to their systems to increase the capacity of
their networks and to enable traffic both to and from the Internet over their
networks, so-called "two-way capability." However, cable system operators have
limited experience with implementing such upgrades. These investments have
placed a significant strain on the financial, managerial, operational and other
resources of cable system operators, many of which already maintain a
significant amount of debt.
 
                                       11
<PAGE>
    Further, cable operators must periodically renew their franchises with city,
county or state governments. These governmental bodies may impose technical and
managerial conditions before granting a renewal, and these conditions may
adversely affect the cable operator's ability to implement such upgrades.
 
    In addition, many cable operators may emphasize increasing television
programming capacity to compete with other forms of entertainment delivery
systems, such as direct broadcast satellite, instead of upgrading their networks
for two-way Internet capability. Such upgrades have been, and we expect will
continue to be, subject to change, delay or cancellation. Cable operators'
failure to complete these upgrades in a timely and satisfactory manner, or at
all, would adversely affect the market for our products and services in any such
operators' franchise area. In addition, cable operators may roll-out Internet
access systems that are incompatible with our high-speed Internet access
services. Any of these actions could have a material adverse effect on our
business, financial condition, and prospects.
 
THE UNAVAILABILITY OF TWO-WAY CAPABILITY IN CERTAIN MARKETS MAY NEGATIVELY
  AFFECT SUBSCRIPTION LEVELS
 
    We provide Internet services to both one-way and two-way cable systems. For
one-way cable systems, subscribers receive Internet services over cable systems
and transmit data to the Internet using a telephone line return path. In those
circumstances, our services may not provide the high speed access, quality of
experience and availability of certain applications necessary to attract and
retain subscribers to the ISP Channel service. Subscribers using a conventional
telephone line return path will experience upstream data transmission speeds to
the Internet that are provided by their analog modems which is typically 56 kbps
or less. It is not clear what impact the lack of two-way capability will have on
subscription levels for the ISP Channel service.
 
IF WE DO NOT OBTAIN EXCLUSIVE ACCESS TO CABLE SUBSCRIBERS, WE MAY NOT BE ABLE TO
  SUSTAIN ANY MEANINGFUL GROWTH
 
    The success of the ISP Channel service is dependent, in part, on our ability
to gain exclusive access to cable consumers. Our ability to gain exclusive
access to cable customers depends upon our ability to develop exclusive
relationships with cable operators that are dominant within their geographic
markets. We cannot assure you that affiliated cable operators will not face
competition in the future or that we will be able to establish and maintain
exclusive relationships with cable affiliates. Currently, a number of our
contracts with cable operators do not contain exclusivity provisions. Even if we
are able to establish and maintain exclusive relationships with cable operators,
we cannot assure the ability to do so on favorable terms or in sufficient
quantities to be profitable. In addition, we will be excluded from providing
Internet over cable in those areas served by cable operators with exclusive
arrangements with other Internet service providers. Our contracts with cable
affiliates typically range from three to seven years, and we cannot assure you
that such contracts will be renewed on satisfactory terms. If the exclusive
relationship between either us and our cable affiliates or between our cable
affiliates and their cable subscribers is impaired, if we do not become
affiliated with a sufficient number of cable operators, or if we are not able to
continue our relationship with a cable affiliate once the initial term of its
contract has expired, our business, financial condition and prospects could be
materially adversely affected.
 
FAILURE TO INCREASE REVENUES FROM NEW PRODUCTS AND SERVICES, WHETHER DUE TO LACK
  OF MARKET ACCEPTENCE, COMPETITION, TECHNOLOGICAL CHANGE OR OTHERWISE, WOULD
  HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS, FINANCIAL CONDITION AND
  PROSPECTS
 
    We expect to continue extensive research and development activities and to
evaluate new product and service opportunities. These activities will require
our continued investment in research and development and sales and marketing,
which could adversely affect our short-term results of operations. We believe
that future revenue growth and profitability will depend in part on our ability
to develop and successfully market new products and services. Failure to
increase revenues from new products and
 
                                       12
<PAGE>
services, whether due to lack of market acceptance, competition, technological
change or otherwise, would have a material adverse effect on our business
financial condition and prospects.
 
IF WE FAIL TO MANAGE OUR EXPANDING BUSINESS EFFECTIVELY, OUR BUSINESS, FINANCIAL
  CONDITION AND PROSPECTS COULD BE ADVERSELY AFFECTED
 
    To exploit fully the market for our products and services, we must rapidly
execute our sales strategy while managing anticipated growth through the use of
effective planning and operating procedures. To manage our anticipated growth,
we must, among other things:
 
    - continue to develop and improve our operational, financial and management
      information systems;
 
    - hire and train additional qualified personnel;
 
    - continue to expand and upgrade core technologies; and
 
    - effectively manage multiple relationships with various customers,
      suppliers and other third parties.
 
    Consequently, such expansion could place a significant strain on our
services and support operations, sales and administrative personnel and other
resources. We may, in the future, also experience difficulties meeting demand
for our products and services. Additionally, if we are unable to provide
training and support for our products, it will take longer to install our
products and customer satisfaction may be lower. We cannot assure that our
systems, procedures or controls will be adequate to support our operations or
that management will be able to exploit fully the market for our products and
services. Our failure to manage growth effectively could have a material adverse
effect on our business, financial condition and prospects.
 
IF CABLE AFFILIATES ARE UNABLE TO RENEW THEIR FRANCHISES OR WE ARE UNABLE TO
  AFFILIATE WITH REPLACEMENT OPERATORS, OUR BUSINESS, FINANCIAL CONDITION AND
  PROSPECTS COULD BE MATERIALLY ADVERSELY AFFECTED
 
    Cable television companies operate under non-exclusive franchises granted by
local or state authorities that are subject to renewal and renegotiation from
time to time. A franchise is generally granted for a fixed term ranging from
five to 15 years, but in many cases the franchise may be terminated if the
franchisee fails to comply with the material provisions of the franchise. The
Cable Television Consumer Protection and Competition Act of 1992 prohibits
franchising authorities from granting exclusive cable television franchises and
from unreasonably refusing to award additional competitive franchises. This Act
also permits municipal authorities to operate cable television systems in their
communities without franchises. We cannot assure that cable television companies
having contracts with us will retain or renew their franchises. Non-renewal or
termination of any such franchises would result in the termination of our
contract with the applicable cable operator. If an affiliated cable operator
were to lose its franchise, we would seek to affiliate with the successor to the
franchisee. We cannot, however, assure an affiliation with such successor. In
addition, affiliation with a successor could result in additional costs to us.
If we cannot affiliate with replacement cable operators, our business, financial
condition and prospects could be materially adversely affected.
 
WE MAY LOSE CABLE AFFILIATES THROUGH THEIR ACQUISITION WHICH COULD HAVE A
  MATERIAL ADVERSE EFFECT ON OUR BUSINESS, FINANCIAL CONDITION AND PROSPECTS
 
    Under many of our contracts, if a cable affiliate is acquired and the
acquiring company chooses not to enter into a contract with us, we may lose our
ability to offer Internet services in the area served by such former cable
affiliate entirely or on an exclusive basis. Such a loss could have a material
adverse effect on our business, financial condition and prospects.
 
                                       13
<PAGE>
WE DEPEND ON THIRD-PARTY TECHNOLOGY TO DEVELOP AND INTRODUCE TECHNOLOGY WE USE
  AND THE ABSENCE OF, OR ANY SIGNIFICANT DELAY IN THE REPLACEMENT OF,
  THIRD-PARTY TECHNOLOGY WOULD HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS,
  FINANCIAL CONDITION AND PROSPECTS
 
    The markets for the products and services we use are characterized by the
following:
 
    - intense competition;
 
    - rapid technological advances;
 
    - evolving industry standards;
 
    - changes in subscriber requirements;
 
    - frequent new product introductions and enhancements; and
 
    - alternative service offerings.
 
    Because of these factors, we have chosen to rely upon third parties to
develop and introduce technologies that enhance our current product and service
offerings. If our relationship with such third parties is impaired or
terminated, then we would have to find other developers on a timely basis or
develop our own technology. We cannot predict whether we will be able to obtain
the third-party technology necessary for continued development and introduction
of new and enhanced products and services. In addition, we cannot predict
whether we will obtain third-party technology on commercially reasonable terms
or replace third-party technology in the event such technology becomes
unavailable, obsolete or incompatible with future versions of our products or
services. The absence of or any significant delay in the replacement of
third-party technology would have a material adverse effect on our business,
financial condition and prospects.
 
WE DEPEND ON THIRD-PARTY SUPPLIERS FOR CERTAIN KEY PRODUCTS AND SERVICES AND ANY
  INABILITY TO OBTAIN SUFFICIENT KEY COMPONENTS OR TO DEVELOP ALTERNATIVE
  SOURCES FOR SUCH COMPONENTS COULD RESULT IN DELAYS OR REDUCTIONS IN OUR
  PRODUCT SHIPMENTS
 
    We currently depend on a limited number of suppliers for certain key
products and services. In particular, we depend on Excite, Inc. for national
content aggregation, 3Com Corporation and Com21, Inc. for headend and cable
modem equipment, Cisco Systems, Inc. for specific network routing and switching
equipment, and, among others, MCIWorldCom, Inc. for national Internet backbone
services. Excite recently announced that it is being acquired by one of our
primary competitors, @Home. If, due to this acquisition, Excite were to
terminate its contract with us prior to the contract's expiration in November
1999, or not to extend the contract at that time, we would need to find a new
provider of national content aggregation. Additionally, certain of our cable
modem and headend equipment suppliers are in litigation over their patents. We
could experience disruptions in the delivery or increases in the prices of
products and services purchased from vendors as a result of this intellectual
property litigation. We cannot predict when delays in the delivery of key
components and other products may occur due to shortages resulting from the
limited number of suppliers, the financial or other difficulties of such
suppliers or the possible limited availability in the suppliers' underlying raw
materials. In addition, we may not have adequate remedies against such third
parties as a result of breaches of their agreements with us. The inability to
obtain sufficient key components or to develop alternative sources for such
components could result in delays or reductions in our product shipments. If
that were to happen, it could have a material adverse effect on our customer
relationships, business, financial condition, and prospects.
 
WE DEPEND ON THIRD-PARTY CARRIERS TO MAINTAIN THEIR CABLE SYSTEMS WHICH CARRY
  OUR DATA AND ANY INTERRUPTION OF OUR OPERATIONS DUE TO THE FAILURE TO MAINTAIN
  THEIR CABLE SYSTEMS WOULD HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS,
  FINANCIAL CONDITION AND PROSPECTS
 
    Our success will depend upon the capacity, reliability and security of the
network used to carry data between our subscribers and the Internet. A
significant portion of such network is owned by third parties, and accordingly
we have no control over its quality and maintenance. We rely on cable operators
to maintain their cable systems. In addition, we rely on other third parties to
provide a connection from the cable system to the Internet. Currently, we have
transit agreements with MCIWorldCom, Sprint, and others to support the exchange
of traffic between our network operations center, cable system and the Internet.
The failure of any other link in the delivery chain resulting in an interruption
of our operations would have a material adverse effect on our business,
financial condition and prospects.
 
                                       14
<PAGE>
ANY INCREASE IN COMPETITION COULD REDUCE OUR GROSS MARGINS, REQUIRE INCREASED
  SPENDING BY US ON RESEARCH AND DEVELOPMENT AND SALES AND MARKETING, AND
  OTHERWISE MATERIALLY ADVERSELY AFFECT OUR BUSINESS, FINANCIAL CONDITION AND
  PROSPECTS
 
    The markets for our products and services are intensely competitive, and we
expect competition to increase in the future. Many of our competitors and
potential competitors have substantially greater financial, technical and
marketing resources, larger subscriber bases, longer operating histories,
greater name recognition and more established relationships with advertisers and
content and application providers than we do. Such competitors may be able to
undertake more extensive marketing campaigns, adopt more aggressive pricing
policies and devote substantially more resources to developing Internet services
or online content than we can. Our ability to compete may be further impeded if,
as evidenced by the recent merger between AT&T and TCI, competitors utilizing
different or the same technologies seek to merge to enhance their competitive
strengths. We cannot predict whether we will be able to compete successfully
against current or future competitors or that competitive pressures faced by us
will not materially adversely affect our business, financial condition,
prospects or ability to repay our debts. Any increase in competition could
reduce our gross margins, require increased spending by us on research and
development and sales and marketing, and otherwise materially adversely affect
our business, financial condition and prospects.
 
    We face competition from many sources, which include:
 
    - Other cable-based access providers;
 
    - Telephone-based access providers; and
 
    - Alternative technologies.
 
    CABLE-BASED ACCESS PROVIDERS
 
    In the cable-based segment of the Internet access industry, we compete with
other cable-based data services that are seeking to contract with cable system
operators. These competitors include:
 
    - systems integrators such as Convergence.com, Online System Services,
      HSAnet and Frontier Communications' Global Center business; and
 
    - Internet service providers such as Earthlink Network, Inc., MindSpring
      Enterprises, Inc., and IDT Corporation.
 
    Several cable system operators have begun to provide high-speed Internet
access services over their existing networks. The largest of these cable system
operators are CableVision, Comcast, Cox, Media One, TCI and Time Warner.
Comcast, Cox and TCI market through @Home, while Time Warner plans to market the
RoadRunner service through Time Warner's own cable systems as well as to other
cable system operators nationwide. In particular, @Home has announced its
intention to compete directly in the small- to medium-sized cable system market.
 
    TELEPHONE-BASED ACCESS PROVIDERS
 
    Some of our most direct competitors in the access markets are
telephone-based access providers, including incumbent local exchange carriers,
national interexchange or long distance carriers, fiber-based competitive local
exchange carriers, ISPs, online service providers, wireless and satellite data
service providers, and local exchange carriers that use digital subscriber line
technologies. Some of these competitors are among the largest companies in the
country, including AT&T, MCIWorldCom, Sprint and Qwest. Other competitors
include BBN, Earthlink, Netcom, Concentric Network, and PSINet. The result is a
highly competitive and fragmented market.
 
                                       15
<PAGE>
    Some of our potential competitors are offering diversified packages of
telecommunications services to residential customers. If these companies also
offer Internet access service, then we would be at a competitive disadvantage.
Many of these companies are offering (or may soon offer) technologies that will
attempt to compete with some or all of our Internet data service offerings. The
bases of competition in these markets include:
 
    - transmission speed;
 
    - security of transmission;
 
    - reliability of service;
 
    - ease of access;
 
    - ratio of price to performance;
 
    - ease of use;
 
    - content quality;
 
    - quality of presentation;
 
    - timeliness of content;
 
    - customer support;
 
    - brand recognition; and
 
    - operating experience and revenue sharing.
 
    ALTERNATIVE TECHNOLOGIES
 
    In addition, the market for high-speed data transmission services is
characterized by several competing technologies that offer alternatives to cable
modem service and conventional dial-up access. Competitive technologies include
telecom-related wireline technologies, such as integrated services digital
network ("ISDN") and digital subscriber line ("DSL") technologies, and wireless
technologies such as local multipoint distribution service, multichannel
multipoint distribution service and various types of satellite services. Our
prospects may be impaired by Federal Communications Commission ("FCC") rules and
regulations, which are designed, at least in part, to increase competition in
video and related services. The FCC has also created a General Wireless
Communications Service in which licensees are afforded broad latitude in
defining the nature and service area of the communications services they offer.
The full impact of the General Wireless Communications Service remains to be
seen. Nevertheless, all of these new technologies pose potential competition to
our business. Significant market acceptance of alternative solutions for
high-speed data transmission could decrease the demand for our services.
 
    We cannot predict whether and to what extent technological developments will
have a material adverse effect on our competitive position. The rapid
development of new competing technologies and standards increases the risk that
current or new competitors could develop products and services that would reduce
the competitiveness of our products and services. If that were to happen, it
could have a material adverse effect on our business, financial condition and
prospects.
 
A PERCEIVED OR ACTUAL FAILURE BY US TO ACHIEVE OR MAINTAIN HIGH SPEED DATA
  TRANSMISSION COULD SIGNIFICANTLY REDUCE CONSUMER DEMAND FOR OUR SERVICES AND
  HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS, FINANCIAL CONDITION AND
  PROSPECTS
 
    Because the ISP Channel service has been operational for a relatively short
period of time, our ability to connect and manage a substantial number of
on-line subscribers at high transmission speeds is
 
                                       16
<PAGE>
unknown. In addition, we face risks related to our ability to scale up to
expected subscriber levels while maintaining superior performance. While peak
downstream data transmission speeds across the cable network approaches 30
megabits per second in each 6 MHz channel, the actual downstream data
transmission speeds for each cable subscriber will be significantly slower and
will depend on a variety of factors, including:
 
    - actual speed provisioned for the subscriber's cable modem;
 
    - quality of the server used to deliver content;
 
    - overall Internet traffic congestion;
 
    - the number of active subscribers on a given 6 MHz channel at the same
      time;
 
    - the capability of cable modems used; and
 
    - the service quality of the cable affiliates' cable networks.
 
    As the number of subscribers increases, it may be necessary for our cable
affiliates to add additional 6 MHz channels in order to maintain adequate data
transmission speeds from the Internet. These additions would render such
channels unavailable to such cable affiliates for video or other programming. We
cannot assure you that our cable affiliates will provide additional capacity for
this purpose. On two-way cable systems, the transmission data channel to the
Internet is located in a range not used for broadcast by traditional cable
networks and is more susceptible to interference than the transmission data
channel from the Internet, resulting in a slower peak transmission speed to the
Internet. In addition to the factors affecting data transmission speeds from the
Internet, the interference level in the cable affiliates' data broadcast range
to the Internet can materially affect actual data transmission speeds to the
Internet. The actual data delivery speeds realized by subscribers will be
significantly lower than peak data transmission speeds and will vary depending
on the subscriber's hardware, operating system and software configurations. We
cannot assure you that we will be able achieve or maintain data transmission
speeds high enough to attract and retain our planned numbers of subscribers,
especially as the number of subscribers to our services grows. Consequently, a
perceived or actual failure by us to achieve or maintain high speed data
transmission could significantly reduce consumer demand for our services and
have a material adverse effect on our business, financial condition and
prospects.
 
ANY DAMAGE OR FAILURE THAT CAUSES INTERRUPTIONS IN OUR OPERATIONS COULD HAVE A
  MATERIAL ADVERSE EFFECT ON OUR BUSINESS, FINANCIAL CONDITION AND PROSPECTS
 
    Our operations are dependent upon our ability to support a highly complex
network and avoid damages from fires, earthquakes, floods, power losses,
telecommunications failures, network software flaws, transmission cable cuts and
similar events. The occurrence of any one of these events could cause
interruptions in the services we provide. In addition, the failure of an
incumbent local exchange carrier or other service provider to provide the
communications capacity we require, as a result of a natural disaster,
operational disruption or any other reason, could cause interruptions in the
services we provide. Any damage or failure that causes interruptions in our
operations could have a material adverse effect on our business, financial
condition and prospects.
 
WE MAY BE VULNERABLE TO UNAUTHORIZED ACCESS, COMPUTER VIRUSES AND OTHER
  DISRUPTIVE PROBLEMS WHICH MAY RESULT IN OUR LIABILITY TO OUR SUBSCRIBERS AND
  MAY DETER OTHERS FROM BECOMING SUBSCRIBERS
 
    While we have taken substantial security measures, our networks or those of
our cable affiliates may be vulnerable to unauthorized access, computer viruses
and other disruptive problems. Internet service providers and online service
providers have experienced in the past, and may experience in the future,
interruptions in service as a result of the accidental or intentional actions of
Internet users. Unauthorized
 
                                       17
<PAGE>
access by current and former employees or others could also potentially
jeopardize the security of confidential information stored in our computer
systems and those of our subscribers. Such events may result in our liability to
our subscribers and may deter others from becoming subscribers, which could have
a material adverse effect on our business, financial condition and prospects.
Although we intend to continue using industry-standard security measures, such
measures have been circumvented in the past, and we cannot assure you that these
measures will not be circumvented in the future. Moreover, we have no control
over the security measures that our cable affiliates adopt. Eliminating computer
viruses and alleviating other security problems may cause our subscribers delays
due to interruptions or cessation of service. Such delays could have a material
adverse effect on our business, financial condition and prospects.
 
IF THE MARKET FOR HIGH-QUALITY CONTENT FAILS TO DEVELOP, OR DEVELOPS MORE SLOWLY
  THAN EXPECTED, OUR BUSINESS, FINANCIAL CONDITION AND PROSPECTS WILL BE
  MATERIALLY ADVERSELY AFFECTED
 
    A key part of our strategy is to provide Internet users a more compelling
interactive experience than the one currently available to customers of dial-up
Internet service providers and online service providers. We believe that, in
addition to providing high-speed, high-performance Internet access, to be
successful we must also develop and aggregate high-quality multimedia content.
Our success in providing and aggregating such content will depend in part on:
 
    - our ability to develop a customer base large enough to justify investments
      in the development of such content;
 
    - the ability of content providers to create and support high-quality
      multimedia content; and
 
    - our ability to aggregate content offerings in a manner subscribers find
      attractive.
 
    We cannot assure you that we will be successful in these endeavors.
 
    In addition, the market for high-quality multimedia Internet content has
only recently begun to develop and is rapidly evolving, and there is significant
competition among Internet service providers and online service providers for
obtaining such content. If the market fails to develop, or develops more slowly
than expected, or if competition increases, or if our content offerings do not
achieve or sustain market acceptance, our business, financial condition and
prospects will be materially adversely affected.
 
OUR FAILURE TO ATTRACT ADVERTISING REVENUES IN QUANTITIES AND AT RATES THAT ARE
  SATISFACTORY TO US COULD HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS,
  FINANCIAL CONDITION AND PROSPECTS
 
    The success of the ISP Channel service depends in part on our ability to
draw advertisers to the ISP Channel. We expect to derive significant revenues
from advertisements placed on co-branded and ISP Channel web pages and "click
through" revenues from products and services purchased through links from the
ISP Channel to vendors. We believe that we can leverage the ISP Channel to
provide demographic information to advertisers to help them better target
prospective customers. Nonetheless, we have not generated any significant
advertising revenue yet and we cannot assure you that advertisers will find such
information useful or will choose to advertise through the ISP Channel.
Therefore, we cannot assure you that we will be able to attract advertising
revenues in quantities and at rates that are satisfactory to us. The failure to
do so could have a material adverse effect on our business, financial condition
and prospects.
 
                                       18
<PAGE>
IF WE ARE UNSUCCESSFUL IN ESTABLISHING AND MAINTAINING THE ISP CHANNEL BRAND, OR
  IF WE INCUR EXCESSIVE EXPENSES IN PROMOTING AND MAINTAINING OUR BRAND, OUR
  BUSINESS, FINANCIAL CONDITION AND PROSPECTS WOULD BE MATERIALLY ADVERSELY
  AFFECTED
 
    We believe that establishing and maintaining the ISP Channel brand are
critical to attract and expand our subscriber base. Promotion of the ISP Channel
brand will depend on several factors, including:
 
    - our success in providing high-speed, high-quality consumer and business
      Internet products, services and content;
 
    - the marketing efforts of our cable affiliates; and
 
    - the reliability of our cable affiliates' networks and services.
 
    We cannot assure you that any of these factors will be achieved. We have
little control over our cable affiliates' marketing efforts or the reliability
of their networks and services.
 
    If consumers and businesses do not perceive our existing products and
services as high quality or we introduce new products or services or enter into
new business ventures that are not favorably received by consumers and
businesses, then we will be unsuccessful in building brand recognition and brand
loyalty in the marketplace. In addition, to the extent that the ISP Channel
service is unavailable, we risk frustrating potential subscribers who are unable
to access our products and services.
 
    Furthermore, we may need to devote substantial resources to create and
maintain a distinct brand loyalty among customers, to attract and retain
subscribers, and to promote and maintain the ISP Channel brand in a very
competitive market. If we are unsuccessful in establishing or maintaining the
ISP Channel brand or if we incur excessive expenses in promoting and maintaining
our brand, our business, financial condition and prospects would be materially
adversely affected.
 
IF WE ENCOUNTER SIGNIFICANT PROBLEMS WITH OUR BILLING AND COLLECTIONS PROCESS,
  OUR BUSINESS, FINANCIAL CONDITION AND PROSPECTS COULD BE MATERIALLY ADVERSELY
  AFFECTED
 
    We have recently begun the process of designing and implementing our billing
and collections system for the ISP Channel service. We intend to bill for our
services over the Internet and, in most cases, to collect these invoices through
payments initiated via the Internet. Such invoices and payments have security
risks. Given the complexities of such a system, we cannot assure you that we
will be successful in developing and launching the system in a timely manner or
that we will be able to scale the system quickly and efficiently if the number
of subscribers requiring such a billing format increases. Currently, our cable
affiliates are responsible for billing and collection for our Internet access
services. As a result, we have little or no control over the accuracy and
timeliness of the invoices or over collection efforts.
 
    Given our relatively limited history with billing and collection for
Internet services, we cannot predict the extent to which we may experience bad
debts or our ability to minimize such bad debts. If we encounter significant
problems with our billing and collections process, our business, financial
condition and prospects could be materially adversely affected.
 
WE MAY FACE POTENTIAL LIABILITY FOR DEFAMATORY OR INDECENT CONTENT, WHICH MAY
  CAUSE US TO MODIFY THE WAY WE PROVIDE SERVICES
 
    Any imposition of liability on our company for information carried on the
Internet could have a material adverse effect on our business, financial
condition and prospects. The law relating to liability of Internet service
providers and online service providers for information carried on or
disseminated through their networks is currently unsettled. A number of lawsuits
have sought to impose such liability for defamatory speech and indecent
materials. Congress has attempted to impose such liability, in some
 
                                       19
<PAGE>
circumstances, for transmission of obscene or indecent materials. In one case, a
court has held that an online service providers could be found liable for
defamatory matter provided through its service, on the ground that the service
provider exercised active editorial control over postings to its service.
Because of the potential liability for materials carried on or disseminated
through our systems, we may have to implement measures to reduce our exposure to
such liability. Such measures may require the expenditure of substantial
resources or the discontinuation of certain products or services.
 
WE MAY FACE POTENTIAL LIABILITY FOR INFORMATION RETRIEVED AND REPLICATED THAT
  MAY NOT BE COVERED BY OUR INSURANCE
 
    Our liability insurance may not cover potential claims relating to providing
Internet services or may not be adequate to indemnify us for all liability that
may be imposed. Any liability not covered by insurance or in excess of insurance
coverage could have a material adverse effect on our business, financial
condition and prospects. Because subscribers download and redistribute materials
that are cached or replicated by us in connection with our Internet services,
claims could be made against us or our cable affiliates under both U.S. and
foreign law for defamation, negligence, copyright or trademark infringement, or
other theories based on the nature and content of such materials. You should
know that these types of claims have been successfully brought against online
service providers. In particular, copyright and trademark laws are evolving both
domestically and internationally, and it is uncertain how broadly the rights
provided under these laws will be applied to online environments. It is
impossible for us to determine who the potential rights holders may be with
respect to all materials available through our services. In addition, a number
of third-party owners of patents have claimed to hold patents that cover various
forms of online transactions or online technology. As with other online service
providers, patent claims could be asserted against us based upon our services or
technologies.
 
OUR SUCCESS DEPENDS UPON THE DEVELOPMENT OF NEW PRODUCTS AND SERVICES IN THE
  FACE OF RAPIDLY EVOLVING TECHNOLOGY
 
    OUR PRODUCTS AND SERVICES MAY NOT BE COMMERCIALLY SUCCESSFUL
 
    Our future development efforts may not result in commercially successful
products and services or our products and services may be rendered obsolete by
changing technology, new industry standards or new product announcements by
competitors.
 
    For example, we expect digital set-top boxes capable of supporting
high-speed Internet access services to be commercially available in the next 18
months. Set top boxes will enable subscribers to access the Internet without a
computer. Although the widespread availability of set-top boxes could increase
the demand for our Internet service, the demand for set-top boxes may never
reach the level we and industry experts have estimated. Even if set-top boxes do
reach this level of popularity, we cannot assure you that we will be able to
capitalize on such demand. If this scenario occurs or if other technologies or
standards applicable to our products or services become obsolete or fail to gain
widespread commercial acceptance, then our business, financial condition and
prospects will be materially adversely affected.
 
    Our ability to adapt to changes in technology and industry standards, and to
develop and introduce new and enhanced products and service offerings, will
determine whether we can maintain or improve our competitive position and our
prospects for growth. However, the following factors may hinder our efforts to
introduce and sell new products and services:
 
    - rapid technological changes in the Internet and telecommunications
      industries;
 
    - the lengthy product approval and purchase process of our customers; and
 
    - our reliance on third-party technology for the development of new products
      and services.
 
                                       20
<PAGE>
    OUR SUPPLIERS' PRODUCTS MAY BECOME OBSOLETE, REQUIRING US TO PURCHASE
     ADDITIONAL INVENTORY
 
    The technology underlying our capital equipment, such as headends and cable
modems, continues to evolve and, accordingly, our equipment could become
out-of-date or obsolete prior to the time we originally intended to replace it.
If this occurs, we may need to purchase substantial amounts of new capital
equipment, which could have a material adverse effect on our business, financial
condition and prospects.
 
    OUR COMPETITORS' PRODUCTS MAY MAKE OUR PRODUCTS LESS COMMERCIALLY VIABLE
 
    The introduction by our competitors of products or services embodying, or
purporting to embody, new technology could also render our existing products and
services, as well as products or services under development, obsolete and
unmarketable. Internet, telecommunications and cable technologies are evolving
rapidly. Many large corporations, including large telecommunications providers,
regional Bell operating companies and telecommunications equipment providers, as
well as large cable system operators, regularly announce new and planned
technologies and service offerings that could impact the market for our
services. The announcements can delay purchasing decisions by our customers and
confuse the marketplace regarding available alternatives. Such announcements
could, in the future, adversely impact our business, financial condition and
prospects.
 
    In addition, we cannot assure you that we will have the financial and
technical resources necessary to continue successful development of new products
or services based on emerging technologies. Moreover, due to intense
competition, there may be a time-limited market opportunity for our cable-based
consumer and business Internet services. Our services may not achieve widespread
acceptance before competitors offer products and services with speed and
performance similar to our current offerings. In addition, the widespread
adoption of new Internet or telecommuting technologies or standards, cable-based
or otherwise, could require substantial and costly modifications to our
equipment, products and services and could fundamentally alter the character,
viability and frequency of Internet-based advertising, either of which could
have a material adverse effect on our business, financial condition and
prospects.
 
OUR PURCHASE OF INTELLIGENT COMMUNICATIONS, INC. SUBJECTS US TO RISKS IN A NEW
  MARKET IN WHICH WE HAVE NO EXPERIENCE
 
    On February 9, 1999, we completed our purchase of Intelligent
Communications, Inc., a provider of two-way satellite Internet access options
using very small aperture terminal ("VSAT") technology. As with mergers
generally, this merger presents important challenges and risks. Achieving the
anticipated benefits of the merger will depend, in part, upon whether the
integration of the two companies' businesses is achieved in an efficient,
cost-effective and timely manner, but we cannot assure that this will occur. The
successful combination of the two businesses will require, among other things,
the timely integration of the companies' product and service offerings and the
coordination of the companies' research and development efforts. Because we only
recently completed the acquisition of Intelligent Communications, we cannot
assure you that integration will be accomplished smoothly, on time or
successfully. Although the management teams of both SoftNet and Intelligent
Communications believe that the merger will benefit both companies, we cannot
assure you that the merger will be successful.
 
    The purchase of Intelligent Communications involves other risks including
potential negative effects on our reported results of operations from
acquisition-related charges and amortization of acquired technology and other
intangible assets. As a result of the Intelligent Communications acquisition, we
anticipate recording a significant amount of intangible assets in the second
quarter of fiscal 1999 which will adversely affect our earnings and
profitability for the foreseeable future. If the amount of such recorded
intangible assets is increased or we have future losses and are unable to
 
                                       21
<PAGE>
demonstrate our ability to recover the amount of intangible assets recorded
during such time periods, the period of amortization could be shortened, which
may further increase annual amortization charges. In such event, our business
and financial condition could be materially and adversely affected. In addition,
the Intelligent Communications acquisition was structured as a purchase by us of
all of the outstanding stock of Intelligent Communications. As a result, we
could be adversely affected by direct and contingent liabilities of Intelligent
Communications. It is possible that we are not aware of all of the liabilities
of Intelligent Communications and that Intelligent Communications has greater
liabilities than we expected. In addition, we have very little experience in the
markets and technology in which Intelligent Communications is focused. As such,
we are faced with risks that are new to us, including the following:
 
    DEPENDENCE ON VSAT MARKET
 
    One of the reasons we purchased Intelligent Communications was to be able to
provide two-way satellite Internet access options to our customers using VSAT
satellite technology. However, the market for VSAT communications networks and
services may not continue to grow or VSAT technology may be replaced by an
alternative technology. A significant decline in this market or the replacement
of the existing VSAT technology by an alternative technology could adversely
affect our business, financial condition and prospects.
 
    RISK OF DAMAGE, LOSS OR MALFUNCTION OF SATELLITE
 
    The loss, damage or destruction of any of the satellites used by Intelligent
Communications, or a temporary or permanent malfunction of any of these
satellites, would likely result in interruption of Internet services we provide
over the satellites which could adversely affect our business, financial
condition and prospects.
 
    In addition, use of the satellites to provide Internet services requires a
direct line of sight between the satellite and the cable headend and is subject
to distance and rain attenuation. In certain markets which experience heavy
rainfall, transmission links must be engineered for shorter distances and
greater power to maintain transmission quality. Such engineering changes may
increase the cost of providing service. In addition, such engineering changes
may require FCC approval, and we cannot assure you that the FCC would grant such
approval.
 
    EQUIPMENT FAILURE AND INTERRUPTION OF SERVICE
 
    Our operations will require that our network, including the satellite
connections, operate on a continuous basis. It is not unusual for networks,
including switching facilities and satellite connections, to experience periodic
service interruption and equipment failures. It is therefore possible that the
network facilities we use may from time to time experience interruptions or
equipment failures, which would negatively affect consumer confidence as well as
our business operations and reputation.
 
    DEPENDENCE ON LEASES FOR SATELLITES
 
    Intelligent Communications currently leases satellite space from General
Electric. If for any reason, the leases were to be terminated, we cannot assure
you that we could renegotiate new leases with General Electric or another
satellite provider on favorable terms, if at all. We have not identified
alternative providers and believe that any new leases would probably be more
costly to us. In any case, we cannot assure you that an alternative provider of
satellite services would be available, or, if available, would be available on
terms favorable to us.
 
                                       22
<PAGE>
    COMPETITION
 
    The market for Internet access services is extremely competitive.
Intelligent Communications believes that its ability to compete successfully
depends upon a number of factors, including: market presence; the capacity,
reliability, and security of its network infrastructure; the pricing policies of
its competitors and suppliers; and the timing and release of new products and
services by Intelligent Communications and its competitors. We cannot assure
that Intelligent Communications will be able to successfully compete with
respect to these factors. See "Business--Intelligent Communications, Inc.--
Competition."
 
    GOVERNMENT REGULATION
 
    The VSAT satellite industry is a highly regulated industry. In the United
States, operation and use of VSAT satellites requires licenses from the FCC. As
a lessee of satellite space, we could in the future be indirectly subject to new
laws, policies or regulations or changes in the interpretation or application of
existing laws, policies or regulations, that modify the present regulatory
environment in the United States.
 
    While we believe that our lessors will be able to obtain all U.S. licenses
and authorizations necessary to operate effectively, we cannot assure you that
we our lessors will be successful in doing so. Our failure to indirectly obtain
some or all necessary licenses or approvals could have a material adverse effect
on our business, financial condition and prospects.
 
IF WE ARE UNABLE TO SUCCESSFULLY INTEGRATE FUTURE ACQUISITIONS INTO OUR
  OPERATIONS, THEN OUR RESULTS AND FINANCIAL CONDITION MAY BE ADVERSELY AFFECTED
 
    In addition to the recent acquisition of Intelligent Communications, Inc.,
we may acquire other businesses that we believe will complement our existing
business. We cannot predict if or when any prospective acquisitions will occur
or the likelihood that they will be completed on favorable terms.
 
    Acquiring a business involves many risks, including:
 
    - potential disruption of our ongoing business and diversion of resources
      and management time;
 
    - incurrence of unforeseen obligations or liabilities;
 
    - possible inability of management to maintain uniform standards, controls,
      procedures and policies;
 
    - difficulty assimilating the acquired operations and personnel;
 
    - risks of entering markets in which we have little or no direct prior
      experience; and
 
    - potential impairment of relationships with employees or customers as a
      result of changes in management.
 
    We cannot assure that we will make any acquisitions or that we will be able
to obtain additional financing for such acquisitions, if necessary. If any
acquisitions are made, we cannot assure that we will be able to successfully
integrate the acquired business into our operations or that the acquired
business will perform as expected.
 
LOSS OF KEY PERSONNEL MAY DISRUPT OUR OPERATIONS
 
    The loss of key personnel may disrupt our operations. Our success depends,
in large part, on our ability to attract and retain qualified technical,
marketing, sales and management personnel. With the expansion of the ISP Channel
service, we are currently seeking new employees. However, competition for such
personnel is intense in our business, and thus, we may be unsuccessful in our
hiring efforts. To
 
                                       23
<PAGE>
launch the ISP Channel service concept on a large-scale basis, we have recently
assembled a new management team, most of whom have been with us for less than
six months. The loss of any member of the new team, or failure to attract or
retain other key employees, could have a material adverse effect on our
business, financial condition and prospects.
 
DIRECT AND INDIRECT GOVERNMENT REGULATION CAN SIGNIFICANTLY IMPACT OUR BUSINESS
 
    Currently, neither the FCC nor any other federal or state communications
regulatory agency directly regulates Internet access services provided by our
cable systems. However, any changes in law or regulation relating to Internet
connectivity, cable operators or telecommunications markets could affect the
nature, scope and prices of our services. Such changes include those that
directly or indirectly affect costs, limit usage of subscriber-related
information or increase the likelihood or scope of competition from
telecommunications companies or other Internet access providers.
 
    POSSIBILITY OF CHANGES IN LAW OR REGULATION
 
    Because the provision of Internet access services using cable networks is a
relatively recent development, the regulatory classification of such services
remains unsettled. Some parties have argued that providing Internet access
services over a cable network is a "telecommunications service" and that,
therefore, Internet access service providers should be subject to regulation
which, under the Communications Act of 1934, apply to telephone companies. Other
parties have argued that Internet access services over the cable system is a
cable service under the Communications Act, which would subject such services to
a different set of laws and regulations. It is unclear at this time whether
federal, state, or local governing bodies will adopt one classification over
another, or adopt another regulatory classification altogether, for Internet
access services provided over cable systems. The FCC recently decided to address
Internet access issuers in its February 17, 1999 order approving the merger
between AT&T and TCI, which was announced by the two companies on June 24, 1998.
A number of parties had opposed the merger unless the FCC required the AT&T/TCI
combination to provide unaffiliated ISPs with unbundled, open access to the
cable platform whenever that platform is being used by an AT&T/TCI affiliate to
provide Internet service. Other parties argued that the FCC should examine
industry-wide issues surrounding open access to cable-provided Internet service
in a generic rulemaking, rather than in the specific, adjudicatory context of a
merger evaluation. The FCC decided that it would be imprudent to grant either
request for action at this time given the nascent stage in the development and
deployment of high-speed Internet access services. Certain local jurisdictions
that approved the AT&T/TCI merger have imposed open access conditions on such
approval, while other such local jurisdictions have rejected such conditions or
have reserved the right to impose such conditions in the future. We cannot
predict the outcome or scope of the local approval process. Nor can we predict
the impact, if any, that future federal, state or local legal or regulatory
changes, including open access conditions, might have on our business.
 
    REGULATIONS AFFECTING THE CABLE INDUSTRY MAY DISCOURAGE CABLE OPERATORS FROM
     UPGRADING THEIR SYSTEMS
 
    Regulation of cable television may affect the speed at which our cable
affiliates upgrade their cable infrastructures to two-way cable. Currently, our
cable affiliates have generally elected to classify the distribution of our
services as "additional cable services" under their respective franchise
agreements, and accordingly pay franchise fees. However, the election by cable
operators to classify Internet access as an additional cable service may be
challenged before the FCC, the courts or Congress, and any change in the
classification of service could have a potentially adverse impact on our
company.
 
    OUR CABLE AFFILIATES MAY BE SUBJECT TO MULTIPLE FRANCHISE FEES FOR
     DISTRIBUTING OUR SERVICES
 
    Another possible risk is that local franchise authorities may subject the
cable affiliates to higher or additional franchise fees or taxes or otherwise
require them to obtain additional franchises in
 
                                       24
<PAGE>
connection with distribution of our services. There are thousands of franchise
authorities in the United States alone, and thus it will be difficult or
impossible for us or our cable affiliates to operate under a unified set of
franchise requirements.
 
    POSSIBLE NEGATIVE CONSEQUENCES IF CABLE OPERATORS ARE CLASSIFIED AS COMMON
     CARRIERS
 
    If the FCC or another governmental agency classifies cable system operators
as "common carriers" or "telecommunications carriers" because they provide
Internet services, or if cable system operators themselves seek such
classification as a means of limiting their liability, we could lose our rights
as the exclusive ISP for some of our cable affiliates and we or our cable
affiliates could be subject to common carrier regulation by federal and state
regulators.
 
    IMPORT RESTRICTIONS MAY AFFECT THE DELIVERY SCHEDULES AND COSTS OF SUPPLIES
     FROM FOREIGN SHIPPERS
 
    In addition, we obtain some of the components for our products and services
from foreign suppliers which may be subject to tariffs, duties and other import
restrictions. Any changes in law or regulation including those discussed above,
whether in the United States or elsewhere, could materially adversely affect our
business, financial condition and prospects.
 
FAILURE TO SELL MTC IN A TIMELY MANNER COULD ADVERSELY AFFECT OUR ABILITY TO
  IMPLEMENT OUR BUSINESS PLAN
 
    We have announced the planned sale of MTC. We intend to apply the proceeds
of such a sale toward the repayment of debt and the expansion of the ISP Channel
service. However, we cannot assure you that these efforts will be successful. In
the absence of such a sale, management's attention could be substantially
diverted to operate or otherwise dispose of MTC. If a sale of MTC is delayed,
its value could be diminished. Moreover, MTC could incur losses and operate on a
negative cash flow basis in the future. Thus, any delay in finding a buyer or
failure to sell this division could have a material adverse effect on our
business, financial condition and prospects.
 
WE DO NOT INTEND TO PAY DIVIDENDS
 
    We have not historically paid any cash dividends on our common stock and do
not expect to declare any such dividends in the foreseeable future. Payment of
any future dividends will depend upon our earnings and capital requirements, our
debt obligations and other factors the board of directors deems relevant. We
currently intend to retain our earnings, if any, to finance the development and
expansion of the ISP Channel service. Our certificate of incorporation (1)
prohibits the payment of cash dividends on our common stock, without the
approval of the holders of the preferred stock and (2) upon liquidation of our
company, requires us to pay the holders of the convertible preferred stock
before we make any payments to the holders of our common stock. You should also
know that some of our financing agreements restrict our ability to pay dividends
on our common stock.
 
OUR STOCK PRICE IS VOLATILE
 
    The volatility of our stock price may make it difficult for holders of the
common stock to transfer their shares at the prices they want. The market price
for our common stock has been volatile in the past, and several factors could
cause the price to fluctuate substantially in the future. These factors include:
 
    - announcements of developments related to our business;
 
    - fluctuations in our results of operations;
 
    - sales of substantial amounts of our securities into the marketplace;
 
                                       25
<PAGE>
    - general conditions in our industries or the worldwide economy;
 
    - an outbreak of war or hostilities;
 
    - a shortfall in revenues or earnings compared to securities analysts'
      expectations;
 
    - changes in analysts' recommendations or projections;
 
    - announcements of new products or services by us or our competitors; and
 
    - changes in our relationships with our suppliers or customers.
 
    The market price of our common stock may fluctuate significantly in the
future, and these fluctuations may be unrelated to our performance. General
market price declines or market volatility in the future could adversely affect
the price of our common stock, and thus, the current market price may not be
indicative of future market prices.
 
    In addition, in connection with this offering, we are applying to have our
common stock quoted on the Nasdaq National Market. We cannot assure you that
once approved for quotation, an active trading market for our common stock will
develop or be sustained following the closing of the offering.
 
PROSPECTIVE ANTI-TAKEOVER PROVISIONS COULD NEGATIVELY IMPACT OUR SHAREHOLDERS
 
    We are a New York corporation. We intend to solicit shareholder approval to
reincorporate in Delaware. Both the New York Business Corporation Law and the
Delaware General Corporation Law contain certain provisions that may discourage,
delay or make a change in control of our company more difficult or prevent the
removal of incumbent directors. In addition, our proposed certificate of
incorporation and bylaws for the Delaware corporation would have certain
provisions that have the same effect. These provisions may have a negative
impact on the price of our common stock and may discourage third-party bidders
from making a bid for our company or may reduce any premiums paid to
shareholders for their common stock.
 
THE YEAR 2000 ISSUE COULD HARM OUR OPERATIONS
 
    Many computer programs have been written using two digits rather than four
to define the applicable year. This poses a problem at the end of the century
because such computer programs would not properly recognize a year that begins
with "20" instead of "19." This, in turn, could result in major system failures
or miscalculations that could disrupt our business. We have formulated a Y2K
Plan to address our Y2K issues and have created a Y2K Task Force headed by the
Director of Information Systems and Data Services to implement the plan. Our Y2K
Plan has six phases:
 
    1.  Organizational Awareness--educate our employees, senior management, and
       the board of directors about the Y2K issue.
 
    2.  Inventory--complete inventory of internal business systems and their
       relative priority to continuing business operations. In addition, this
       phase includes a complete inventory of critical vendors, suppliers and
       services providers and their Y2K compliance status.
 
    3.  Assessment--assessment of internal business systems and critical
       vendors, suppliers and service providers and their Y2K compliance status.
 
    4.  Planning--preparing the individual project plans and project teams and
       other required internal and external resources to implement the required
       solutions for Y2K compliance.
 
    5.  Execution--implementation of the solutions and fixes.
 
    6.  Validation--testing the solutions for Y2K compliance.
 
                                       26
<PAGE>
    Our Y2K Plan will apply to two areas:
 
    1.  Internal business systems
 
    2.  Compliance by external customers and providers
 
    INTERNAL BUSINESS SYSTEMS
 
    Our internal business systems and workstation business applications will be
a primary area of focus. We are in the unique position of completing the
implementation of new enterprise-wide business solutions to replace existing
manual processes and/or "home grown" applications during 1999. These solutions
are represented by their vendors as being fully Y2K compliant. We have few, if
any, "legacy" applications that will need to be evaluated for Y2K compliance.
 
    We completed the Inventory and Assessment Phases of substantially all
critical internal business systems in January 1999, with the Planning Phase to
be completed by March 31, 1999. The Execution and Validation Phases will be
completed by August 31, 1999. We expect to be Y2K compliant on all critical
systems, which rely on the calendar year, before December 31, 1999.
 
    Some non-critical systems may not be addressed until after January 2000.
However, we believe such systems will not cause significant disruptions in our
operations.
 
    COMPLIANCE BY EXTERNAL CUSTOMERS AND PROVIDERS
 
    We are in the process of the inventory and assessment phases of our critical
suppliers, service providers and contractors to determine the extent to which
the our interface systems are susceptible to those third parties' failure to
remedy their own Y2K issues. We expect that assessment will be complete by
mid-1999. To the extent that responses to Y2K readiness are unsatisfactory, we
intend to change suppliers, service providers or contractors to those that have
demonstrated Y2K readiness. We cannot be assured that we will be successful in
finding such alternative suppliers, service providers and contractors. We do not
currently have any formal information concerning the status of our customers but
have received indications that most of our customers are working on Y2K
compliance.
 
    RISKS ASSOCIATED WITH Y2K
 
    We believe the major risk associated with the Y2K issue is the ability of
our key business partners and vendors to resolve their own Y2K issues. We will
spend a great deal of time over the next several months, working closely with
suppliers and vendors, to assure their compliance.
 
    Should a situation occur where a key partner or vendor is unable to resolve
their Y2K issue, we expect to be in a position to change to Y2K compliant
partners and vendors.
 
    COSTS TO ADDRESS Y2K ISSUES
 
    Because we are in the unique position of implementing new enterprise-wide
business solutions to replace existing manual processes and/or "home grown"
applications, there will be little, if any, Y2K changes required to existing
business applications. All of the new business applications implemented (or in
the process of being implemented in 1999) are represented as being Y2K
compliant.
 
    We currently believe that implementing our Y2K Plan will not have a material
effect on our financial position.
 
    CONTINGENCY PLAN
 
    We have not formulated a contingency plan at this time but expect to have
specific contingency plans in place prior to September 30, 1999.
 
                                       27
<PAGE>
    SUMMARY
 
    We anticipate that the Y2K issue will not have a material adverse effect on
the financial position or results of our operations. There can be no assurance,
however, that the systems of other companies or government entities, on which we
rely for supplies, cash payments, and future business, will be timely converted,
or that a failure to convert by another company or government entities, would
not have a material adverse effect on our financial position or results of
operations. If third-party suppliers, service providers and contractors, due to
Y2K issues, fail to provide us with components, materials, or services which are
necessary to deliver our service and product offerings, with sufficient
electrical power and transportation infrastructure to deliver our service and
product offerings, then any such failure could have a material adverse effect
our ability to conduct business, as well as our financial position and results
of operations.
 
THIS PROSPECTUS CONTAINS FORWARD-LOOKING STATEMENTS THAT INVOLVE RISKS AND
  UNCERTAINTIES
 
    This prospectus contains "forward-looking" statements that involve risks and
uncertainties. Our actual results could differ materially from those anticipated
in these forward-looking statements as a result of certain factors, including
the risks faced by us described above and elsewhere in this prospectus.
 
                                       28
<PAGE>
                                USE OF PROCEEDS
 
    The net proceeds to us from the offering will be approximately $58.3
million, assuming a public offering price of $21.00 per share and net of the
estimated expenses payable by us incurred in connection with the offering ($67.2
million, if the overallotment option is exercised). We intend to use
approximately $50.0 million to fund the expenditures incurred in the continuing
expansion of our ISP Channel service, and the remainder for general corporate
purposes. The amounts actually expended by us for these purposes will vary
significantly depending upon a number of factors, including future revenue
growth, if any, capital expenditures and the amount of cash generated by our
operations. Accordingly, our management will retain broad discretion in the
allocation of such net proceeds. Although we may use a portion of the net
proceeds to pursue possible acquisitions of businesses, technologies or products
complementary to ours in the future, there are no present understandings,
commitments or agreements with respect to any such acquisitions. Pending such
uses, the proceeds of the offering will be invested in short-term,
investment-grade investments. See "Risk Factors--We cannot assure you that we
will be profitable because we have operated our Internet services business only
for a short period of time," "--Our continued negative cash flow and net losses
may depress stock prices," "--The unpredictability of our quarter-to-quarter
results may adversely affect the trading price of our common stock," "--If we do
not achieve cash flows sufficient to support our operations, we may be unable to
implement our business plan" and "Management's Discussion and Analysis of
Financial Condition and Results of Operations."
 
                                       29
<PAGE>
                                 CAPITALIZATION
 
    The following table sets forth our consolidated capitalization at December
31, 1998 and as adjusted, as of December 31, 1998, to give effect to the sale of
3,000,000 shares of common stock offered by this prospectus at an assumed public
offering price of $21.00 per share and the application of the estimated net
proceeds from this offering. See "Selected Consolidated Historical Financial
Data" and "Use of Proceeds." The information below should be read in conjunction
with our consolidated financial statements and notes to those statements, and
other financial information included elsewhere herein.
 
<TABLE>
<CAPTION>
                                                                           AS OF DECEMBER 31,
                                                                                  1998
                                                                         ----------------------
                                                                          ACTUAL    AS ADJUSTED
                                                                         ---------  -----------
                                                                           (UNAUDITED, EXCEPT
                                                                          SHARE AND PER SHARE
                                                                                 DATA)
<S>                                                                      <C>        <C>
Cash...................................................................  $   4,329   $  62,642
                                                                         ---------  -----------
                                                                         ---------  -----------
Long-term debt (net of current portion):...............................      9,430       9,430
                                                                         ---------  -----------
Redeemable convertible preferred stock, $.10 par value, 25,000 shares
  authorized, 17,877 shares issued and outstanding and 17,877 shares,
  as adjusted (1)......................................................     15,754      15,754
                                                                         ---------  -----------
Shareholders' equity (deficit):
  Preferred stock, $.10 par value, 3,975,000 shares authorized;
    none issued or outstanding actual and as adjusted..................         --          --
  Common stock, $.01 par value; 25,000,000 shares authorized; 8,631,087
    shares issued and outstanding, actual, and 11,631,087 shares issued
    and outstanding, as adjusted (2)...................................         86         116
  Deferred stock compensation..........................................       (303)       (303)
  Capital in excess of par value.......................................     46,653     104,936
  Accumulated deficit..................................................    (56,231)    (56,231)
                                                                         ---------  -----------
    Total shareholders' equity (deficit)...............................     (9,795)     48,518
                                                                         ---------  -----------
Total capitalization...................................................  $  15,389   $  73,702
                                                                         ---------  -----------
                                                                         ---------  -----------
</TABLE>
 
- ------------------------
 
(1) Comprises 10,251.56 shares of Series B Preferred Stock and 7,625.39 shares
    of Series C Preferred Stock issued and outstanding as of December 31, 1998.
    On August 31, 1998, we agreed to issue 7,500 shares of Series D Preferred
    Stock and warrants to purchase an additional 93,750 shares of common stock,
    subject to shareholder approval and other closing conditions. Such shares
    are not included in the table above. In February 1999, all shares of Series
    B Preferred Stock were converted into 782,352 shares of common stock.
 
(2) Does not include:
 
    - 1,305,545 shares of common stock subject to options issued at a weighted
      average exercise price of $7.57 per share, with 45,601 shares of common
      stock reserved for future issuance;
 
    - 1,265,500 shares of common stock subject to options issued at a weighted
      average exercise price of $7.91 per share, which issuances are subject to
      shareholder approval, with an additional 734,500 shares of common stock
      reserved for future issuance also subject to shareholder approval;
 
    - warrants to purchase 778,725 shares of common stock at a weighted average
      exercise price of $9.39 per share;
 
                                       30
<PAGE>
    - 847,266 shares of common stock to be issued upon conversion of the Series
      C Preferred Stock
     assuming a conversion price of $9.00 per share;
 
    - 88,889 shares of common stock to be issued upon conversion of the 6%
      convertible debentures due 2002 assuming a conversion price of $8.10 per
      share;
 
    - 264,730 shares of common stock to be issued upon conversion of the 9%
      convertible debentures due 2000 assuming a conversion price of $6.75 per
      share;
 
    - 175,000 shares of common stock to be issued upon conversion of the 5%
      convertible debentures due 2002 assuming a conversion price of $8.25 per
      share; and
 
    - 1,513,885 shares of common stock reserved under our Cable Affiliates Plan.
 
    On August 31, 1998, we agreed to issue 7,500 shares of Series D Preferred
Stock and warrants to purchase an additional 93,750 shares of common stock. Such
stock and warrants have not been issued as of December 31, 1998. In addition, we
issued warrants to purchase an additional 26,250 shares of common stock as a
financial advisory fee in connection with certain financings. Conversions
subject to these issuances are subject to shareholder approval. See "Description
of Capital Stock" for a more detailed description of our securities.
 
                                       31
<PAGE>
                PRICE RANGE OF COMMON STOCK AND DIVIDEND POLICY
 
    Our common stock is traded on the American Stock Exchange ("AMEX") under the
symbol "SOF". The following table sets forth, for the period indicated, the
highest and lowest closing sale prices for the common stock, as reported on AMEX
for the periods presented. We have applied to have our common stock quoted on
the Nasdaq National Market under the symbol "SOFN".
 
<TABLE>
<CAPTION>
QUARTER ENDING                               HIGH          LOW
- ----------------------------------------   ---------    ---------
<S>                                        <C>          <C>
1997
December 31, 1996.......................   $  6         $  4 5/16
March 31, 1997..........................      7 1/4        4 1/4
June 30, 1997...........................      6 3/8        4 1/8
September 30, 1997......................      6 3/4        5 1/8
1998
December 31, 1997.......................      8 7/16       6 9/16
March 31, 1998..........................      7 1/4        6 3/16
June 30, 1998...........................     15 3/8        7 3/16
September 30, 1998......................     18 3/8        7 3/4
1999
December 31, 1998.......................     18 3/4        7 3/8
March 31, 1999 (through March 15,
  1999).................................     22 3/4       16 15/16
</TABLE>
 
    There were approximately 315 record holders of the stock as of March 15,
1999. The closing price for the common stock on March 15, 1999 was $21 per
share. We paid no dividends on our common stock during the period October 1,
1994 to December 31, 1998. Other than restrictions that may be part of various
debt instruments and our preferred stock, we do not have any legal restriction
on paying dividends. However, we anticipate retaining any available funds for
the operation and expansion of our business and do not intend to pay dividends
on our common stock in the foreseeable future.
 
                                       32
<PAGE>
                                    DILUTION
 
    Our net tangible book deficit at December 31, 1998 was approximately
$12,559,000 or $1.46 per share. Net tangible book deficit per share is
determined by dividing our tangible net worth (tangible assets less liabilities)
by the number of shares of common stock outstanding. After giving effect to our
sale of the 3,000,000 shares of common stock offered by this prospectus at an
assumed public offering price of $21.00 per share, after deducting underwriting
discounts and commissions and estimated offering expenses, our net tangible book
value as of December 31, 1998 would have been $45,754,000 or $3.93 per share.
This represents an immediate increase in net tangible book value of $5.39 per
share to existing shareholders and an immediate dilution in net tangible book
value of $17.07 per share to new investors purchasing shares at the assumed
public offering price. The following table illustrates this per share dilution:
 
<TABLE>
<S>                                                          <C>        <C>
Assumed public offering price per share....................             $   21.00
                                                                        ---------
 
  Net tangible book deficit per share as of December 31,
    1998...................................................  $   (1.46)
 
  Increase per share attributable to this offering.........       5.39
                                                             ---------
 
Net tangible book value per share after offering...........                  3.93
                                                                        ---------
 
Dilution per share to new investors........................             $   17.07
                                                                        ---------
                                                                        ---------
</TABLE>
 
                                       33
<PAGE>
                SELECTED CONSOLIDATED HISTORICAL FINANCIAL DATA
 
    The selected consolidated historical statement of operations data below for
the five years ended September 30 have been derived from our audited
consolidated financial statements. The selected consolidated historical
statement of operations data set forth below for the three months ended December
31, 1997 and 1998 and the consolidated balance sheet data at December 31, 1998
are derived from our unaudited consolidated financial statements. In the opinion
of management, the unaudited consolidated financial statements have been
prepared on the same basis as the audited financial statements and contain all
adjustments, consisting only of normal recurring adjustments, necessary for a
fair presentation of our results of operations for such periods and financial
conditions at such date. The results of operations for the three months ended
December 31, 1998 are not necessarily indicative of the results to be expected
for the full year or future periods. While we intend to sell MTC, MTC has not
been accounted for as a discontinued operation because its sale is dependent on
shareholder approval. Because of our sale of KCI and our intended disposition of
MTC, we believe our historical financial results are not comparable from year to
year. The following selected consolidated financial data should be read in
conjunction with the consolidated financial statements and their related notes
appearing elsewhere in this prospectus, and "Management's Discussion and
Analysis of Financial Condition and Results of Operations."
 
<TABLE>
<CAPTION>
                                                                                                                THREE MONTHS ENDED
                                                                      YEAR ENDED SEPTEMBER 30,                     DECEMBER 31,
                                                        -----------------------------------------------------  --------------------
                                                          1994       1995       1996       1997       1998       1997       1998
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                                (IN THOUSANDS, EXCEPT PER SHARE DATA)              (UNAUDITED)
<S>                                                     <C>        <C>        <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
  Revenues:
    Internet services:................................  $      --  $      --  $     167  $   1,008  $   1,018  $     215  $     444
    MTC...............................................         --      1,088     19,417     20,330     13,042      2,660      3,852
    Other.............................................        188         --         --         --         --         --         --
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
        Total revenues................................        188      1,088     19,584     21,338     14,060      2,875      4,296
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Cost of revenues....................................        172        783     11,375     11,935     10,628      2,249      2,967
  Selling, engineering, general and administrative....      1,180      7,548     10,921     11,191     19,265      2,638      7,339
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Loss from continuing operations.....................     (1,164)    (7,243)    (2,712)    (1,788)   (15,833)    (2,012)    (6,010)
  Interest expense....................................       (601)      (456)    (1,220)    (1,145)    (1,416)      (330)      (569)
  Other income........................................          2          5      5,708         49        320         72        217
  Income (loss) from discontinued operations..........        335     (1,962)    (1,812)       739        (73)      (108)       139
  Loss from extraordinary items.......................         --         --     (6,061)      (486)        --         --         --
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Net loss............................................     (1,428)    (9,656)    (6,097)    (2,631)   (17,002)    (2,378)    (6,223)
  Preferred dividends.................................         --         --         --         --       (343)        --       (243)
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Net loss applicable to common shares................  $  (1,428) $  (9,656) $  (6,097) $  (2,631) $ (17,345) $  (2,378) $  (6,466)
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Net loss per share:
    Diluted...........................................  $   (0.38) $   (2.22) $   (1.05) $   (0.40) $   (2.35) $   (0.34) $   (0.77)
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
  Shares used in per share calculations:
    Diluted...........................................      3,802      4,353      5,819      6,627      7,391      6,941      8,374
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                        ---------  ---------  ---------  ---------  ---------  ---------  ---------
</TABLE>
 
<TABLE>
<CAPTION>
                                                                            AS OF DECEMBER 31, 1998
                                                                            -----------------------
                                                                                  (UNAUDITED)
                                                                                (IN THOUSANDS)
<S>                                                                         <C>
CONSOLIDATED BALANCE SHEET DATA:
  Cash....................................................................         $   4,329
  Total assets............................................................            29,710
  Total long-term liabilities.............................................             9,948
  Redeemable convertible preferred stock..................................            15,754
  Total shareholders' deficit.............................................            (9,795)
</TABLE>
 
                                       34
<PAGE>
                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
    THE FOLLOWING DISCUSSION OF OUR FINANCIAL CONDITION AND RESULTS OF
OPERATIONS SHOULD BE READ IN CONJUNCTION WITH, AND IS QUALIFIED IN ITS ENTIRETY
BY REFERENCE TO, OUR CONSOLIDATED FINANCIAL STATEMENTS AND THE RELATED NOTES
THERETO APPEARING ELSEWHERE IN THIS PROSPECTUS. OUR FISCAL YEAR ENDS ON
SEPTEMBER 30TH OF EACH YEAR. THIS DISCUSSION CONTAINS FORWARD-LOOKING STATEMENTS
THAT INVOLVE RISKS AND UNCERTAINTIES. OUR ACTUAL RESULTS COULD DIFFER MATERIALLY
FROM THOSE ANTICIPATED IN THE FORWARD-LOOKING STATEMENTS AS A RESULT OF CERTAIN
FACTORS INCLUDING, BUT NOT LIMITED TO, THOSE DISCUSSED IN "RISK FACTORS,"
"BUSINESS" AND ELSEWHERE IN THIS PROSPECTUS. WE DISCLAIM ANY OBLIGATION TO
UPDATE INFORMATION CONTAINED IN ANY FORWARD-LOOKING STATEMENT.
 
OVERVIEW
 
    During fiscal 1998, we made a strategic decision to focus on becoming,
through our wholly-owned subsidiary, ISP Channel, Inc. (formerly known as
MediaCity World, Inc.) ("ISP Channel"), the dominant cable-based provider of
high-speed Internet access, as well as other digital communications services, to
homes and businesses in the franchise areas of those cable systems unaffiliated
with the seven largest U.S. cable operators and certain other smaller systems.
As part of this new focus, on February 9, 1999 we acquired Intelligent
Communications Inc., the former Xerox Skyway Network. We believe that
integrating this new technology into our existing business plan will allow us to
provide cost effectively our ISP Channel service to smaller systems in more
remote areas as well as to certain other markets including apartment buildings,
hotels, hospitals, and schools, thereby decreasing our cost basis and increasing
our potential market size. Also in line with this strategy, we determined to
divest our two other businesses (which, together, comprise substantially all of
our assets): Micrographic Technology Corporation ("MTC"), a wholly-owned
subsidiary offering document management solutions, and Kansas Communications,
Inc. ("KCI"), a wholly-owned subsidiary which sells and services telephone
systems, third-party computer hardware and application oriented peripheral
products such as voice mail and video conferencing systems. On February 12,
1999, we completed the divestiture of KCI. In addition, we entered into a letter
of intent for the sale of MTC on November 5, 1998. Since July 27, 1998, we have
reclassified and reported KCI in discontinued operations but, at this time,
pending shareholder approval of the sale of MTC, we continue to classify and
report MTC as a continuing business though it is our current intent to conclude
the sale of MTC during 1999.
 
    ISP CHANNEL AND INTELLIGENT COMMUNICATIONS, INC.  We began providing
Internet services following our acquisition of ISP Channel, in June 1996. While
we seek to maintain and build the traditional dial-up Internet access business
acquired at, and built up since, that time, our primary objective is to become
the dominant provider of high-speed Internet access via the existing cable
television infrastructure to homes and businesses in the franchise areas of
small- and medium-sized cable television systems. We commenced marketing this
high-speed service, using cable modems, to select cable operators and potential
subscribers in March 1998. However, we believe that, as a result of our limited
financial resources, we have not been able to fully implement our marketing
strategies, and this business has, to date, generated only nominal revenues.
 
    On February 9, 1999, we completed the purchase of Intelligent
Communications, Inc. ("Intelligent Communications"). The purchase price for this
acquisition is decribed below. Through use of its proprietary satellite system,
Intelligent Communications currently provides two-way Internet connectivity to
local Internet service providers ("ISPs"), school systems and businesses,
primarily located in remote and rural areas. Intelligent Communications' VSAT
(very small aperture terminals) network allows connectivity throughout the 48
lower states as well as in southern Canada and southern Alaska. Intelligent
Communications offers a wide range of Internet services based on its proprietary
T1Plus product that presently offers up to 2 Mbps data transfer rates. It is our
intention that, while Intelligent Communications will continue to market its
services to its current market business, it will
 
                                       35
<PAGE>
also provide ISP Channel with the in-house ability to bypass many of the high
cost terrestrial telephone links that ISP Channel has historically used to
connect the cable headends of its affiliated cable operators to the network
operating center of ISP Channel. As a result of the Intelligent Communications
acquisition, we anticipate recording a significant amount of intangible assets
in the second quarter of fiscal 1999 which will adversely affect our earnings
and profitability for the foreseeable future. If the amount of such recorded
intangible assets is increased or we have future losses and are unable to
demonstrate our ability to recover the amount of intangible assets recorded
during such time periods, the period of amortization could be shortened, which
may further increase annual amortization charges. In such event, our business
and financial condition could be materially and adversely affected
 
    ISP CHANNEL AFFILIATES.  As of March 3, 1999, we had contracts for our ISP
Channel service with 31 cable operators, representing 126 cable systems and
approximately 1.6 million homes passed. Twenty-three of these systems,
representing approximately 264,000 homes passed, have been equipped and have
begun offering our services. As of March 3, 1999, we had approximately 2,200
residential and business subscribers to our ISP Channel service. See "Risk
Factors--We may not be able to successfully implement our business plan if our
relationship with our cable affiliates is negatively impacted" and "--If we do
not obtain exclusive access to cable subscribers, we may not be able to sustain
any meaningful growth."
 
    In order to expand our cable-based Internet subscriber base significantly,
we expect to pursue aggressively affiliation agreements with cable operators
which will provide us with the exclusive right to market cable-based Internet
services to existing cable television subscribers in such cable operators'
systems. We anticipate that this policy of rapid deployment will result in
substantial capital expenditures, operating losses and negative cash flow in the
near term. While we believe that we currently have sufficient cash and financing
sources available to fund our operations through 1999, we cannot assure,
however, that we will be able to access additional capital to finance our
strategy in the longer term or to implement our strategy or achieve positive
cash flow or profitability in a timely fashion, or at all.
 
    ISP CHANNEL REVENUE SOURCES.  In providing our Internet services, we receive
revenue from the provision of (i) cable modem-based Internet access services and
(ii) traditional dial-up Internet access services. Currently, we, or, in certain
cases, our local cable affiliate, typically charge new cable modem-based
Internet access subscribers a one-time connection fee of $99, which fee includes
modem installation but excludes any required modification of the existing cable
television connection which is usually performed by the local cable affiliate.
Thereafter, each subscriber pays a monthly access fee, which ranges from $39 per
month to $69 per month though it is our expectation that such rates will
decrease over time. We anticipate that we will purchase a majority of cable
modems used by subscribers, who will be charged a nominal lease or rental
charge. We do not charge new dial-up subscribers a connection fee, but do charge
a monthly access fee of approximately $20.
 
    In addition to connection fees and monthly access fees, we intend to pursue
additional revenue opportunities from Internet advertising, e-commerce and
Internet-based telephony. We also intend to pursue long distance telephone
services and telephony debit and credit cards. Intelligent Communications is
also anticipated to generate continuing revenue from the sale of VSAT service.
 
    In the future, as digital set-top boxes become available and are introduced
into our affiliated cable systems, we expect to charge those subscribers monthly
access fees comparable to those now charged traditional dial-up subscribers. We
also expect to charge customers a set-top connection fee to help defray
installation expenses.
 
    For cable-based Internet services, we typically share 25% of monthly access
revenues with cable affiliates for the first 200 subscribers in each system and
50% thereafter. For other services, such as Internet-based telephony, e-commerce
and advertising, we expect to share between 25% and 50% of
 
                                       36
<PAGE>
these revenues with the cable affiliates. We expect to retain all revenue from
cable modem lease and rental income. Depending on competitive market conditions,
these pricing and revenue sharing parameters could change over time.
 
    COST OF SERVICES.  Costs to us include installation costs, network and cable
operation costs and personnel and other costs. Commissions paid to cable
affiliates vary by type of connectivity and size of contract.
 
    Installation costs are expected to vary by type of connectivity and type of
customer. We charge new subscribers a one-time fee to defray the costs of
installation, which includes labor and overhead. While currently the
installation fee does not cover the entire cost incurred by us, we expect over
time that installation costs will decline as cable modems become more
standardized and are eventually bundled as standard equipment in new personal
computers.
 
    Other network costs include the cost of connection to the public switch
telephone network. Such connections are required, among other reasons, to
service our dial-up customers as well as provide those cable modem customers
located on a one-way cable system, the return path (or upstream link) to our
equipment located at the cable operator's system hub (or headend). In addition,
we incur costs associated with leasing telecommunications capacity such as fiber
where such capacity is used, among other things, to link our equipment at the
cable system headend back to our network operating center in Mountain View,
California. We anticipate that the utilization of Intelligent Communications'
network as a substitute for third-party terrestrial links will provide
significant cost savings to us as it grows. There are two major cost benefits to
us in using Intelligent Communications's VSAT capacity to supplement or replace
its current landline-based communications infrastructure: First, for downstream
Internet traffic, it enables us to simultaneously broadcast data from one single
source to our entire network of headend-based receivers which, in conjunction
with other factors, including "caching", produces significant efficiency
improvement over comparable landline systems. Second, for upstream traffic, it
permits us to allocate the necessary capacity required by each headend in
smaller increments (and consequently lower cost) than would be available using
terrestrial links, such as T1 lines.
 
    SALES, MARKETING AND OPERATING EXPENSES.  Sales, marketing and operating
expenses include the costs of our cable affiliate program, maintenance of our
infrastructure, customer care, content and new business development in addition
to sales and marketing expenses.
 
    STOCK OPTION EXPENSES.  Through March 2, 1999, we have committed to grant
stock options to purchase 1,309,800 shares of common stock under our 1998 Stock
Option Plan at exercise prices ranging from $7.38 to $17.13. Our shareholders
have not approved the 1998 Stock Option Plan and we are unable to grant options
to which we have committed until the 1998 Stock Option Plan is approved. As a
result, upon approval of the 1998 Stock Option Plan we will be required to
record a compensation expense equal to the excess, if any, of the fair market
price on the date of shareholder approval over the exercise price of the
committed option grants. The amount of compensation expense will be recognized
over the vesting period of the option.
 
    CAPITAL EXPENDITURES.  In order to pursue our business plan, we expect to
incur significant capital expenditures to provide our turnkey solution for cable
operators, principally relating to the installation of headend equipment and the
purchase of customer premise equipment such as cable modems. The cost of headend
equipment has averaged $45,000 per headend for the 23 systems through which we
currently provide service. The costs of cable modems, currently approximately
$179 to $349, is expected to decline over time as economies of scale in
production and new market entrants in the cable modem market push down prices.
However, we recognize that, in line with experience in other subscription
service industries, we will need to subsidize for the customer both the cost of
installation and the cable modem equipment. Such expenditures, however, are
expected to be offset in part by the savings resulting from decreased costs of
installation and prices for such equipment as equipment is standardized and
production volumes increase, respectively.
 
                                       37
<PAGE>
    MTC.  We have signed a letter of intent to sell MTC. Either through the
currently contemplated transaction or otherwise, we expect to dispose of this
business during 1999. MTC develops and manufactures sophisticated, automated
electronic document management and film-based imaging solutions for customers
with large-scale, complex, document-intensive requirements. MTC's hardware and
software products are based on an industry standard client-server architecture,
providing flexibility to connect to a wide variety of information systems and
produce output to various storage media, including optical disk, magnetic disk
and tape, CD-ROM, and microfilm and microfiche, spanning the entire document
lifecycle. MTC's electronic and film-based imaging hardware systems typically
range in price between $200,000 and $1,000,000, and may represent a significant
capital commitment by MTC's customers, leading to a lengthy sales cycle of up to
24 months. Accordingly, MTC's operating results may fluctuate significantly from
period to period.
 
    HISTORICAL RESULTS OF OPERATION
 
    We have changed significantly over the last several years as we have entered
certain businesses and exited or prepared to exit, others. In July 1998, our
Board of Directors adopted a plan to discontinue operations of the
telecommunications business. Accordingly, the operating results of our
telecommunications business have been segregated from continuing operations and
reported as a separate line item on the consolidated statements of operations.
The assets and liabilities of such operations have been reflected as a net asset
in the consolidated balance sheets.
 
    We are in the process of negotiating the sale of MTC and expect that this
sale will be completed within a twelve month period. Management does not
anticipate a loss on the sale of MTC and intends to use sale proceeds to reduce
outstanding indebtedness and provide additional working capital to ISP Channel.
Until such time as our shareholders approve the disposition of MTC, we will
treat this business as part of our continuing operations.
 
    The discussion of our consolidated results of operation below therefore
treats the telecommunication business as a discontinued operation. In addition,
we entered the Internet business in June 1996 with the purchase of the Internet
services business and began offering cable-based Internet services in the fourth
quarter of fiscal 1997. Accordingly, year-to-year comparisons may not be
meaningful.
 
<TABLE>
<CAPTION>
                                                                                                THREE MONTHS ENDED
                                                             FISCAL YEAR ENDED SEPTEMBER 30,       DECEMBER 31,
                                                             --------------------------------  --------------------
                                                               1996       1997        1998       1997       1998
                                                             ---------  ---------  ----------  ---------  ---------
                                                                                 (IN THOUSANDS)    (UNAUDITED)
<S>                                                          <C>        <C>        <C>         <C>        <C>
Sales
  MTC......................................................  $  19,417  $  20,330  $   13,042  $   2,660  $   3,852
  ISP Channel..............................................        167      1,008       1,018        215        444
Cost of sales
  MTC......................................................     11,375     11,050       9,410      2,003      2,560
  ISP Channel..............................................     --            885       1,218        246        407
                                                             ---------  ---------  ----------  ---------  ---------
Gross profit (deficit)
  MTC......................................................      8,042      9,280       3,632        657      1,292
  ISP Channel..............................................        167        123        (200)       (31)        37
Operating expenses
  MTC......................................................      8,162      8,714       9,272      1,665      1,586
  ISP Channel..............................................        478      1,273       8,016        490      5,597
                                                             ---------  ---------  ----------  ---------  ---------
Income (loss) from continuing operations
  MTC......................................................       (120)       566      (5,640)    (1,008)      (294)
  ISP Channel..............................................       (311)    (1,150)     (8,216)      (521)    (5,560)
  Corporate Overhead.......................................     (2,281)    (1,204)     (1,978)      (484)      (156)
                                                             ---------  ---------  ----------  ---------  ---------
    Consolidated...........................................  $  (2,712) $  (1,788) $  (15,834) $  (2,013) $  (6,010)
                                                             ---------  ---------  ----------  ---------  ---------
                                                             ---------  ---------  ----------  ---------  ---------
</TABLE>
 
                                       38
<PAGE>
THREE MONTHS ENDED DECEMBER 31, 1998 COMPARED TO THREE MONTHS ENDED DECEMBER 31,
  1997
 
    Consolidated net sales increased $1.4 million, or 49.4%, to $4.3 million for
the three months ended December 31, 1998, as compared to $2.9 million for the
same period in 1997. For the three months ended December 31, 1998, sales in the
document management segment increased $1.2 million, or 44.9%, to $3.9 million,
as compared to $2.7 million for the same period in 1997. For the document
management segment, sales of its computer output microfiche equipment ("COM")
increased $836,000 to $994,000 for the three months ended December 31, 1998 and
sales of its consumable product lines, such as spare parts and film supplies,
increased $323,000 to $2.3 million for the three months ended December 31, 1998.
Domestic COM sales contributed $474,000, or 47.7%, of the total COM sales for
the three months ended December 31, 1998, representing an increase of $472,000
in domestic COM sales, as compared to the same period in 1997. Net sales in the
Internet segment increased $229,000, or 106.5%, to $444,000 for the three months
ended December 31, 1998, as compared to $215,000 for the same period in 1997.
Net sales associated with the Internet segment's cable based services increased
$223,000 to $270,000 for the three months ended December 31, 1998, as compared
to $47,000 for the same period in 1997. Net sales associated with the segment's
non-cable based dial-up and business-to-business Internet access offerings
increased $6,000 to $174,000 as compared to $168,000 for the same period in
1997.
 
    Consolidated gross profit increased $703,000, or 112.3%, to $1.3 million for
the three months ended December 31, 1998, as compared to $626,000 for the same
period in 1997, with profit margins increasing to 30.9% from 21.8% for the same
period in 1997. The percentage increase is primarily related to the increase in
the document management segment's COM sales, which historically have contributed
the highest product profit margins. For the three months ended December 31,
1998, gross profit in the document management segment increased $635,000, or
96.7%, to $1.3 million, as compared to gross profit of $657,000 for the same
period in 1997. For the three months ended December 31, 1998, gross profit
margins in the document management segment increased to 33.5%, from 24.7% for
the same period in 1997. Gross profit in the Internet segment increased $68,000
to $37,000 for the three months ended December 31, 1998, as compared to a gross
deficit of $31,000 for the same period in 1997. For the three months ended
December 31, 1998, gross profit margins for the Internet segment were 8.2%.
 
    Operating expenses (selling, engineering, general and administrative)
increased $4.7 million to $7.0 million for the three months ended December 31,
1998, as compared to $2.3 million for the same period in 1997. The increase in
operating expenses is entirely related to the increase in the administrative,
engineering, sales and marketing efforts associated with the Internet segment's
ISP Channel cable based service offering. The expenses associated with these
operations increased $4.8 million for the three months ended December 31, 1998,
as compared to the same period in 1997. This increase includes our corporate
operating expenses, as these expenses are now directly related to the operations
of the Internet segment, given management's strategic refocusing towards the ISP
Channel cable based service offering.
 
    Amortization expense associated with goodwill remained constant in the
comparative periods.
 
    Consolidated interest expense increased $239,000, or 72.4%, to $569,000 for
the three months ended December 31, 1998, as compared to $330,000 for the same
period in 1997. Interest expense associated with the operations of the Internet
segment increased $291,000 to $296,000 for the three months ended December 31,
1998, as compared to $5,000 for the same period in 1997, primarily due to lease
financing associated with the capital expansion needs of the segment's ISP
Channel cable based service offering. Interest expense associated with our
outstanding indebtedness decreased by $52,000, primarily as the result of lower
outstanding bank debt.
 
    We made no provision for income taxes for the three months ended December
31, 1998, as a result of our net operating loss carry-forward.
 
                                       39
<PAGE>
    We recognized income from operations with respect to our discontinued
telecommunications segment of $139,000 for the three months ended December 31,
1998, as compared to a loss from operations of $108,000 for the same period in
1997.
 
    For the three months ended December 31, 1998, we had a net loss applicable
to common shares of $6.5 million, or a loss per share of $0.77, compared to a
net loss of $2.4 million for the same period in 1997, or a loss per share of
$0.34.
 
FISCAL 1998 COMPARED TO FISCAL 1997
 
    Consolidated sales decreased $7.3 million, or 34.0%, to $14.1 million for
fiscal 1998, as compared to $21.4 million for fiscal 1997. The decrease in
consolidated sales was the result of a decrease in sales associated with the
operations of MTC. Sales in this business decreased $7.3 million, or 35.8%, to
$13.0 million for fiscal 1998, as compared to sales of $20.3 million for fiscal
1997. The decrease in MTC's sales was primarily the result of a significant
decrease in the domestic sales of the business's core product line: COM
equipment. Domestic orders for MTC's microfiche systems, which typically range
in price from $200,000 to $1.0 million, were delayed by a purchasing slowdown
brought about by a trend of corporate consolidation occurring within the
business's major markets, including such industries as the document management
service bureau industry and the banking and insurance industries. Sales were
further affected by the fact that MTC entered the year with an order backlog of
$1.4 million, as compared to an order backlog of $3.4 million in the prior
period. MTC believes that this trend is reversing and that the demand for its
products will return at least to their historical levels. ISP Channel sales
increased $10,000, or 1.0%, to $1.0 million for fiscal 1998, as compared to
fiscal 1997. Net sales for ISP Channel's cable-based services increased $289,000
to $309,000 for fiscal 1998, as compared to $20,000 for fiscal 1997. ISP Channel
introduced its cable-based services to the market in the fourth quarter of
fiscal 1997. Traditional dial-up and dedicated ISP Channel sales increased
$42,000, or 7.0%, to $644,000 for fiscal 1998, as compared to $602,000 for
fiscal 1997. This business also experienced a decrease in miscellaneous and
one-time service sales of $321,000, or 83.2% to $65,000 for fiscal 1998, as
compared to $386,000 for fiscal 1997. This decrease in miscellaneous and
one-time service sales is the result of our decision to re-focus our sales
efforts on our cable-based ISP Channel services.
 
    Consolidated gross profit decreased $6.0 million, or 63.5%, to $3.4 million
for fiscal 1998, as compared to $9.4 million for fiscal 1997, with profit
margins decreasing to 24.4% from 44.1% for the comparable period in 1997. The
decrease in gross profit is primarily the result of a decrease in gross profits
of $5.6 million associated with the operations of MTC. Gross profit margins in
this business decreased to 27.9% in fiscal 1998, from 45.6% for the comparable
period in 1997. This decrease in profit margin is a direct result of the
decrease in MTC's COM equipment sales, which have historically contributed the
highest product profit margins for this business. Gross profit decreased
$323,000 in the Internet service business for fiscal 1998. ISP Channel
experienced a negative gross profit of $200,000 in fiscal 1998, primarily as the
result of the build-out of the segment's Internet operations used to support its
cable-based service offering. In addition, on a system by system deployment
basis, the ISP Channel cable-based service offering initially results in a
negative gross profit, until such time as subscriber sales exceed the up-front,
recurring fixed telephony and Internet connection fees.
 
    Consolidated operating expenses (selling, engineering, general and
administrative) increased $7.1 million, or 91.6%, to $14.9 million for fiscal
1998, as compared to $7.8 million for fiscal 1997. Operating expenses associated
with the operations of MTC decreased approximately $400,000, or 7.1%, to $5.3
million for fiscal 1998, as compared to $5.7 million for fiscal 1997. Operating
expenses associated with ISP Channel and corporate overhead increased a combined
$7.5 million, with expenses associated with ISP Channel increasing $6.7 million
to $7.6 million for fiscal 1998, as compared to $860,000 for fiscal 1997. This
increase in operating expense is primarily the result of the increase in ISP
Channel's administrative, sales and marketing efforts supporting the ISP Channel
cable-based service
 
                                       40
<PAGE>
offering. Similarly, the increase in the corporate operating expenses are
directly related to the management changes and financing activities associated
with our strategic refocusing towards the ISP Channel cable-based service
offering.
 
    Amortization expense associated with goodwill remained constant in fiscal
1998.
 
    In fiscal 1998, we recorded an impairment loss on the long-lived assets of
the document management business. Estimates based upon certain trends in the
document management business indicated that the undiscounted future cash flows
from this business would be less than the carrying value of the long-lived
assets related to this business. Accordingly, we recognized an asset impairment
loss of $3.1 million, all of which was reduced from the carrying value of
goodwill.
 
    For fiscal 1998, we had a net loss from continuing operations of $15.8
million, as compared to a net loss from continuing operations of $1.8 million
for fiscal 1997.
 
    Interest expense increased $271,000, or 23.7%, to $1.4 million for fiscal
1998 from $1.1 million for fiscal 1997, primarily as a result of fluctuations in
our outstanding indebtedness with respect to our revolving line of credit and
the issuance of our 5% convertible subordinated debentures.
 
    We made no provisions for income taxes for fiscal 1998 and 1997 as a result
of our net operating loss carry-forward.
 
    We recognized a loss from operations with respect to our discontinued
telecommunications business of $73,000 for fiscal 1998, as compared to a gain
from operations of $739,000 for the same period in 1997.
 
    We paid aggregate dividends of $343,000 in fiscal 1998 on our outstanding
redeemable convertible preferred stock.
 
    For fiscal 1998, we had a net loss applicable to common shareholders of
$17.3 million, as compared to a net loss of $2.6 million for fiscal 1997.
 
FISCAL 1997 COMPARED TO FISCAL 1996
 
    Consolidated sales increased $1.7 million, or 8.9%, to $21.3 million for
fiscal 1997, as compared to $19.6 million for fiscal 1996. MTC's sales increased
$913,000, or 4.7%, to $20.3 million for fiscal 1997 as compared to $19.4 million
for fiscal 1996. This increase in sales is primarily the result of increased
monthly rental streams associated with the business' continued implementation of
alternative customer leasing arrangements for its core COM products. ISP Channel
sales increased $841,000 to $1.0 million for fiscal 1997 from $167,000 for
fiscal 1996. ISP Channel sales for fiscal 1996 consist only of fourth quarter
sales, as the business was acquired in June 1996.
 
    Consolidated gross profit increased $1.2 million, or 14.6%, to $9.4 million
for fiscal 1997, as compared to $8.2 million for fiscal 1996, with profit
margins increasing to 44.1% from 41.9% for the same period in 1996. Gross profit
increased $1.3 million, or 15.4%, in MTC to $9.3 million for fiscal 1997 from
$8.0 million for fiscal 1996, with gross profit margins increasing to 45.7% from
41.4% for the same period in 1996. The increase in gross profit margin was
primarily the result of increased productivity efficiencies in the manufacturing
operation, which in turn resulted from a strong equipment backlog and a steady,
customer order driven, manufacturing schedule. ISP Channel recorded gross
profits of $123,000 for fiscal 1997, however, year to year comparisons are not
meaningful, given the fact that the business operated for only one quarter in
fiscal 1996 and allocated no expense to cost of goods sold during this one
quarter period.
 
    Consolidated operating expenses (selling, engineering, general and
administrative) decreased $24,000, or 0.2%, to $9.9 million for fiscal 1997 as
compared to $9.9 million for fiscal 1996. General and administrative expenses
associated with MTC and corporate overhead decreased a combined
 
                                       41
<PAGE>
$810,000, or 20.2%, to $3.2 million for fiscal 1997, as compared to $4.0 million
in the same period in 1996. The decrease in these combined general and
administrative expenses was the result of certain overhead cost cutting measures
implemented to achieve back office efficiencies throughout SoftNet. For MTC,
engineering expenses increased $324,000, or 19.1%, to $2.0 million for fiscal
1997, as compared to $1.7 million for fiscal 1996, as a result of the business's
continued effort to expand and improve the products offered to its customers.
Included in the consolidated operating expenses are two separate, one-time
charges associated with changes in our product lines, in the amounts of $2.1
million for fiscal 1997 and $2.2 million for fiscal 1996. ISP Channel operating
expenses increased $483,000 to $858,000 for fiscal 1997, however, year to year
comparisons are not meaningful given the fact that the business operated for
only one quarter in fiscal 1996.
 
    Amortization expense increased $294,000, or 29.6%, to $1.3 million for
fiscal 1997 from $993,000 for fiscal 1996. This increase in amortization expense
is primarily the result of the additional amortization expense associated with
the acquisition of ISP Channel in June 1996.
 
    We had a net loss from continuing operations of $1.8 million for fiscal
1997, as compared to a net loss from continuing operations of $2.7 million for
fiscal 1996.
 
    Consolidated interest expense decreased $75,000, or 6.1%, to $1.1 million
for fiscal 1997 as compared to $1.2 million for fiscal 1996, primarily as a
result of the conversion of $4.5 million of convertible subordinated notes since
June 1996.
 
    We recognized a gain on the sale of securities of $5.7 million in fiscal
1996. This gain was the result of the sale of all shares of IMNET Systems, Inc.
("IMNET") held by us.
 
    We made no provisions for income taxes for fiscal 1997 and fiscal 1996 as a
result of our net operating loss carry-forward.
 
    We recognized a gain from operations with respect to its discontinued
telecommunications business of $739,000 for fiscal 1997, as compared to a loss
from operations of $1.8 million for the same period in 1996. The loss incurred
in fiscal 1996 includes a loss from operations of $2.5 million associated with
the disposal of our wholly-owned subsidiary, Communicate Direct, Inc.
 
    We recognized a loss from extraordinary item of $486,000 for fiscal 1997, as
compared to a loss from extraordinary item of $6.1 million for the same period
in 1996. The losses are associated with the disposal of our wholly-owned
subsidiary, Communicate Direct, Inc.
 
    For fiscal 1997, we had a net loss applicable to common shareholders of $2.6
million, as compared to a net loss of $6.1 million for fiscal 1996.
 
    LIQUIDITY AND CAPITAL RESOURCES
 
    Over the past year, our growth has been funded through a combination of
private equity, bank debt and lease financings. As of December 31, 1998, we had
approximately $4.3 million of unrestricted cash. In addition, on January 12,
1999, we executed an agreement with a group of institutional investors whereby
we issued $12.0 million in convertible subordinated loan notes. These notes bear
an interest rate of 9% per year and mature in 2001. In connection with these
notes, we issued to these investors an aggregate of 300,000 warrants. These
warrants, which have an exercise price of $17.00 per warrant, expire in 2003. We
have also received a commitment to provide a secured $3.0 million loan from a
financial lender and are in negotiations with two additional lenders with regard
to a $7.5 million senior secured credit facility. We believe, as a result of
this, that we currently have sufficient cash and financing commitments to meet
our funding requirements over the next year. However, we have experienced and
continue to experience negative operating margins and negative cash flow from
operations, as well as an ongoing requirement for substantial additional capital
investment. We expect that we will need to raise substantial additional capital
to accomplish our business plan over the next
 
                                       42
<PAGE>
several years. Our future cash requirements for our business plan expansion will
depend on a number of factors including (i) the number of cable affiliate
contracts, (ii) cable modem and associated costs of equipment, (iii) the rate at
which subscribers purchase our Internet service offering and (iv) the level of
marketing required to acquire and retain subscribers and to attain a competitive
position in the marketplace. In addition, we may wish to selectively pursue
possible acquisitions of businesses, technologies, content or products
complementary to those of ours in the future in order to expand our Internet
presence and achieve operating efficiencies. We expect to seek to obtain
additional funding through the sale of public or private debt and/or equity
securities or through a bank credit facility. We expect we may raise as much as
$150.0 million in debt and/or equity financing during fiscal 1999. If additional
funds are raised through the issuance of equity or convertible debt securities,
the percentage ownership of our shareholders will be reduced, shareholders may
experience additional dilution and such securities may have rights, preferences
or privileges senior to those of our common stock. We can give no assurance as
to the availability or terms upon which such financing might be available.
 
    For fiscal 1998, cash flows used in operating activities of continuing
operations were $4.7 million, as compared to $1.4 million for fiscal 1997. We
used $5.6 million in investing activities of continuing operations during fiscal
1998, as compared to $1.1 million used by investing activities of continuing
operations in fiscal 1997. Cash flows provided by financing activities of
continuing operations increased $20.4 million to $23.4 million for fiscal 1998,
as compared to $3.0 million for fiscal 1997. This increase in cash flows was
primarily the result of the issuance of our 5% redeemable convertible preferred
stock.
 
    For the three months ended December 31, 1998, cash flows used in operating
activities of continuing operations were $4.3 million, as compared to $780,000
for the same period in 1997. Cash flows used in investing activities of
continuing operations were $3.2 million for the three months ended December 31,
1998, as compared to $76,000 for the same period in 1997. Cash flows used in
financing activities of continuing operations were $881,000 for the three months
ended December 31, 1998, as compared to cash flows provided by financing
activities of continuing operations of $1.1 million for the same period in 1997.
 
    On December 31, 1997, we sold 5,000 shares of Series A Preferred Stock and
warrants to purchase 150,000 shares of common stock for $5.0 million. The $4.6
million in net proceeds from this sale were applied to our revolving credit
facility. On May 28, 1998, we sold 10,000 shares of Series B Preferred Stock and
warrants to purchase 200,000 shares of common stock for $10 million and on
August 31, 1998, we sold 7,500 shares of Series C Preferred Stock and warrants
to purchase 93,750 shares of common stock for $7.5 million. The proceeds of
these last two sales were added to our working capital. We have extended the
maturity of our revolving credit facility, which has a maximum borrowing
capacity of $9.5 million, through January 15, 2000.
 
    ACQUISITION OF INTELLIGENT COMMUNICATIONS.  On February 9, 1999, we
completed the purchase of Intelligent Communications. The purchase price was a
cash component of $500,000, less payment of certain expenses, paid at closing, a
promissory note in the amount of $1.0 million due one year after closing, a
promissory note in the amount of $2.0 million due two years after closing, the
issuance of 500,000 shares of our common stock (adjustable upwards after one
year in certain circumstances) and a demonstration bonus of $1.0 million payable
within one year after closing if certain conditions are met, and in cash or
shares of our common stock at our option. Approximately $300,000 of the $1.0
million note is repayable in cash or in our common stock at our option, while
balance of this note is repayable in cash or in our common stock at the option
of the note holders. The $2.0 million note may be repaid in cash or in our
common stock at our option.
 
    SALE OF KCI.  On February 12, 1999, we sold KCI to Convergent Communications
Services, Inc. ("Convergent Communications") for an aggregate purchase price of
approximately $6.3 million subject to adjustment in certain events. Convergent
Communications paid us $100,000 in cash upon execution of a letter of intent.
Convergent Communications paid us the remainder of the purchase price on the
 
                                       43
<PAGE>
closing date as follows: (i) $1.4 million in cash; (ii) 30,000 shares of
Convergent Communications' parent company common stock with an agreed value of
approximately $300,000 ($10.00 per share); (iii) a promissory note in the amount
of $2.0 million which is payable on July 1, 1999 and bears simple interest at
the rate of eleven percent per annum; (iv) a promissory note in the amount of
$1.0 million which is payable on the date that is 12 months following the
closing date and bears simple interest at the rate of eight percent per annum;
and (v) a promissory note in an amount of $1.5 million which is payable on the
date which is 12 months following the closing date, bears simple interest at the
rate of eight percent per annum and is subject to mandatory prepayment in
certain events.
 
    SALE OF MTC.  On November 5, 1998, we also agreed to sell our document
management business, MTC, to Global Information Distribution GmbH ("GID") for an
aggregate purchase price of approximately $4.9 million. GID paid us $100,000 as
a non-refundable deposit upon acceptance of the GID term sheet. GID will pay to
us the remaining $4.8 million at the closing.
 
    The proceeds from the sale of MTC and KCI will be used in part to repay our
bank credit facility with West Suburban Bank. As of December 31, 1998, there was
$4.8 million outstanding under this facility. The balance of the proceeds will
be used to pay for transaction costs associated with the sales and to increase
our cash position. We cannot assure, however, that the sale of MTC will close on
the terms described or at all.
 
                                       44
<PAGE>
    In aggregate, the sale of both MTC and KCI represents a radical change in
our business and, as such, require shareholder approval. While KCI has been
treated as a discontinued operation since July 27, 1998, and while our
management intends to dispose of MTC, we have continued to treat MTC as a
continuing business pending such shareholder approval of its sale. Set out
below, however, are our unaudited selected financial data which reflect the
effect on us had MTC and all other non-ISP Channel businesses been treated as
discontinued operations.
 
<TABLE>
<CAPTION>
                                                                                                           THREE MONTHS ENDED
                                                              FISCAL YEAR ENDED SEPTEMBER 30,                   DEC. 31,
                                                   -----------------------------------------------------  --------------------
                                                     1994       1995       1996       1997       1998       1997       1998
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
<S>                                                <C>        <C>        <C>        <C>        <C>        <C>        <C>
                                                                        (UNAUDITED)                           (UNAUDITED)
                                                                (IN THOUSANDS, EXCEPT PER SHARE DATA)
STATEMENT OF OPERATIONS DATA:
Net sales........................................  $  --      $  --      $     167  $   1,008  $   1,018  $     215  $     444
Cost of sales....................................     --         --         --            885      1,218        246        407
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
Gross profit (deficit)...........................     --         --            167        123       (200)       (31)        37
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
 
Operating expenses:
Selling, engineering and general and
  administrative.................................        707        676      2,130      2,062      9,579        870      5,649
Amortization of goodwill and transaction costs...     --         --            308        415        415        104        104
Cost associated with change in products and
  other..........................................     --         --            321     --         --         --         --
Acquisition costs and other......................     --            543     --         --         --         --         --
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
Total operating expenses.........................        707      1,219      2,759      2,477      9,994        974      5,753
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
 
Loss from operations.............................       (707)    (1,219)    (2,592)    (2,354)   (10,194)    (1,005)    (5,716)
 
Interest expense.................................       (601)      (448)    (1,124)    (1,030)    (1,022)      (246)      (519)
Gain on sale of available-for-sale securities....     --         --          5,689     --         --         --         --
Other income (expenses)..........................     --              3         30        (72)       (60)         2        150
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
 
Income (loss) from continuing operations before
  income taxes...................................     (1,308)    (1,664)     2,003     (3,456)   (11,276)    (1,249)    (6,085)
 
Provision for income taxes.......................     --         --         --         --         --         --         --
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
 
Income (loss) before discontinued operations and
  extraordinary item.............................     (1,308)    (1,664)     2,003     (3,456)   (11,276)    (1,249)    (6,085)
Discontinued operations:
Gain (loss) from operations......................       (120)    (7,348)    (2,039)     1,311     (5,726)    (1,129)      (138)
Estimated loss on disposal.......................     --           (644)    --         --         --         --         --
Extraordinary item--loss on sale of business.....     --         --         (6,061)      (486)    --         --         --
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
Net loss.........................................     (1,428)    (9,656)    (6,097)    (2,631)   (17,002)    (2,378)    (6,223)
Preferred dividends..............................     --         --         --         --           (343)    --           (243)
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
Net loss applicable to common shares.............  $  (1,428) $  (9,656) $  (6,097) $  (2,631) $ (17,345) $  (2,378) $  (6,466)
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
Basic and diluted loss per common share..........  $   (0.38) $   (2.22) $   (1.05) $   (0.40) $   (2.35) $   (0.34) $   (0.77)
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                   ---------  ---------  ---------  ---------  ---------  ---------  ---------
BALANCE SHEET DATA:
Working capital..................................  $    (918) $     731  $  (1,129) $  (1,205) $   5,281  $   3,315  $  (3,940)
Total assets.....................................      4,281     25,091     15,299     12,609     29,625     16,504     25,017
Total long-term liabilities......................        254     10,264      9,477      8,876      9,517     10,131      9,300
Redeemable convertible preferred stock...........     --         --         --         --         18,187     --         15,754
Shareholders' equity (deficit)...................      2,436     11,685      3,793      2,028     (6,171)     4,499     (9,795)
</TABLE>
 
                                       45
<PAGE>
YEAR 2000 ISSUES
 
    Many computer programs have been written using two digits rather than four
to define the applicable year. This poses a problem at the end of the century
because such computer programs would not properly recognize a year that begins
with "20" instead of "19." This, in turn, could result in major system failures
or miscalculations that could disrupt our business. We have formulated a Y2K
Plan to address our Y2K issues and have created a Y2K Task Force headed by the
Director of Information Systems and Data Services to implement the plan. Our Y2K
Plan has six phases:
 
    1.  Organizational Awareness--educate our employees, senior management, and
       the board of directors about the Y2K issue.
 
    2.  Inventory--complete inventory of internal business systems and their
       relative priority to continuing business operations. In addition, this
       phase includes a complete inventory of critical vendors, suppliers and
       services providers and their Y2K compliance status.
 
    3.  Assessment--assessment of internal business systems and critical
       vendors, suppliers and service providers and their Y2K compliance status.
 
    4.  Planning--preparing the individual project plans and project teams and
       other required internal and external resources to implement the required
       solutions for Y2K compliance.
 
    5.  Execution--implementation of the solutions and fixes.
 
    6.  Validation--testing the solutions for Y2K compliance.
 
    Our Y2K Plan will apply to two areas:
 
    1.  Internal business systems
 
    2.  Compliance by external customers and providers
 
    INTERNAL BUSINESS SYSTEMS
 
    Our internal business systems and workstation business applications will be
a primary area of focus. We are in the unique position of completing the
implementation of new enterprise-wide business solutions to replace existing
manual processes and/or "home grown" applications during 1999. These solutions
are represented by their vendors as being fully Y2K compliant. We have few, if
any, "legacy" applications that will need to be evaluated for Y2K compliance.
 
    We completed the Inventory and Assessment Phases of substantially all
critical internal business systems in January 1999, with the Planning Phase to
be completed by March 31, 1999. The Execution and Validation Phases will be
completed by August 31, 1999. We expect to be Y2K compliant on all critical
systems, which rely on the calendar year, before December 31, 1999.
 
    Some non-critical systems may not be addressed until after January 2000.
However, we believe such systems will not cause significant disruptions in our
operations.
 
    COMPLIANCE BY EXTERNAL CUSTOMERS AND PROVIDERS
 
    We are in the process of the inventory and assessment phases of our critical
suppliers, service providers and contractors to determine the extent to which
the our interface systems are susceptible to those third parties' failure to
remedy their own Y2K issues. We expect that assessment will be complete by
mid-1999. To the extent that responses to Y2K readiness are unsatisfactory, we
intend to change suppliers, service providers or contractors to those that have
demonstrated Y2K readiness. We cannot be assured that we will be successful in
finding such alternative suppliers, service providers and contractors. We do not
currently have any formal information concerning the status of our customers but
have received indications that most of our customers are working on Y2K
compliance.
 
                                       46
<PAGE>
    RISKS ASSOCIATED WITH Y2K
 
    We believe the major risk associated with the Y2K issue is the ability of
our key business partners and vendors to resolve their own Y2K issues. We will
spend a great deal of time over the next several months, working closely with
suppliers and vendors, to assure their compliance.
 
    Should a situation occur where a key partner or vendor is unable to resolve
their Y2K issue, we expect to be in a position to change to Y2K compliant
partners and vendors.
 
    COSTS TO ADDRESS Y2K ISSUES
 
    Because we are in the unique position of implementing new enterprise-wide
business solutions to replace existing manual processes and/or "home grown"
applications, there will be little, if any, Y2K changes required to existing
business applications. All of the new business applications implemented (or in
the process of being implemented in 1999) are represented as being Y2K
compliant.
 
    We currently believe that implementing our Y2K Plan will not have a material
effect on our financial position.
 
    CONTINGENCY PLAN
 
    We have not formulated a contingency plan at this time but expect to have
specific contingency plans in place prior to September 30, 1999.
 
    SUMMARY
 
    We anticipate that the Y2K issue will not have a material adverse effect on
the financial position or results of our operations. There can be no assurance,
however, that the systems of other companies or government entities, on which we
rely for supplies, cash payments, and future business, will be timely converted,
or that a failure to convert by another company or government entities, would
not have a material adverse effect on our financial position or results of
operations. If third party suppliers, service providers and contractors, due to
Y2K issues, fail to provide us with components, materials, or services which are
necessary to deliver our service and product offerings, with sufficient
electrical power and transportation infrastructure to deliver our service and
product offerings, then any such failure could have a material adverse effect
our ability to conduct business, as well as our financial position and results
of operations.
 
INTEREST RATE RISK
 
    Our exposure to market risk for changes in interest rates relates primarily
to the increase or decrease in the amount of interest income we can earn on our
investment portfolio and on the increase or decrease in the amount of interest
expense we must pay with respect to its various outstanding debt instruments.
The risk associated with fluctuating interest expense is limited, however, to
the exposure related to those debt instruments and credit facilities which are
tied to market rates. We do not use derivative financial instruments in our
investment portfolio. We ensure the safety and preservation of its invested
principal funds by limiting default risks, market risk and reinvestment risk. We
mitigate default risk by investing in safe and high-credit quality securities.
 
                                       47
<PAGE>
        UNAUDITED PRO FORMA CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
 
    We have prepared the following unaudited pro forma consolidated condensed
financial statements from our historical financial statements included elsewhere
in this prospectus and from the historical financial statements of Intelligent
Communications included in our reports on Form 8-K/A as filed with the SEC on
February 26 and March 12, 1999. The unaudited pro forma consolidated condensed
statements of operations for the year ended September 30, 1998 and the three
months ended December 31, 1998 reflect adjustments as if we had (i) acquired
Intelligent Communications (the "Intelligent Communications Acquisition") and
(ii) sold substantially all of the assets of the Company's wholly-owned
subsidiary, KCI (the "KCI Disposition"), as described in the accompanying notes,
as of October 1, 1997. The unaudited pro forma consolidated condensed balance
sheet as of December 31, 1998 reflect adjustments as if the Intelligent
Communications Acquisition and KCI Disposition, as described in the accompanying
notes, had occurred as of December 31, 1998.
 
    The unaudited pro forma consolidated condensed financial statements should
be read in conjunction with the notes included herewith, our audited
consolidated financial statements and notes to those statements as of September
30, 1998 and 1997 and for the three years ended September 30, 1998, our
unaudited consolidated condensed financial statements as of, and for the three
months ended, December 31, 1998 and "Management's Discussion and Analysis of
Financial Condition and Results of Operations" included elsewhere in this
prospectus and the Intellicom financial statements incorporated by reference in
this prospectus from our Forms 8-K/A as filed with the SEC on February 26 and
March 12, 1999.
 
    The unaudited pro forma consolidated condensed financial statements do not
purport to represent what our results of operations or financial position would
have been had the Intelligent Communications Acquisition and the KCI Disposition
occurred on the dates specified, or to project our results of operations or
financial position for any future period or date. The pro forma adjustments are
based upon available information and certain assumptions that we believe are
reasonable under the circumstances. In our opinion, all adjustments have been
made that are necessary to present fairly the pro forma data. Actual amounts
could differ from those set forth below.
 
                                       48
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
            UNAUDITED PRO FORMA CONSOLIDATED CONDENSED BALANCE SHEET
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                               AS OF DECEMBER 31, 1998(1)
                                                     ----------------------------------------------
                                                                ACQUISITION  DISPOSITION     PRO
                                                     HISTORICAL ADJUSTMENTS  ADJUSTMENTS    FORMA
                                                     ---------  -----------  -----------  ---------
<S>                                                  <C>        <C>          <C>          <C>
 
                                              ASSETS
Current assets:
  Cash.............................................  $   4,329   $     134(a)  $   1,400(e) $   5,363
                                                                      (500)(b)
  Accounts receivable, net.........................      3,819         294(a)                 4,113
  Current portion of gross investment in leases....      1,239                                1,239
  Inventories......................................      1,195                                1,195
  Other current assets.............................      1,146          93(a)      4,500(e)     5,739
                                                     ---------  -----------  -----------  ---------
    Total current assets...........................     11,728          21        5,900      17,649
Restricted cash....................................        800                                  800
Property and equipment, net........................      9,880         639(a)                10,519
Gross investment in leases, net of current
  portion..........................................      1,717                                1,717
Acquired technology and other intangibles, net.....        683      15,056(c)                15,739
Other assets.......................................      1,089         104(a)        300(e)     1,493
Net assets associated with discontinued
  operations.......................................      3,813      --           (3,813)(d)    --
                                                     ---------  -----------  -----------  ---------
    Total assets...................................  $  29,710   $  15,820    $   2,387   $  47,917
                                                     ---------  -----------  -----------  ---------
                                                     ---------  -----------  -----------  ---------
 
                        LIABILITIES, REDEEMABLE CONVERTIBLE PREFERRED STOCK
                                AND SHAREHOLDERS' EQUITY (DEFICIT)
 
Current liabilities:
  Accounts payable and accrued expenses............  $  10,862   $   1,218(a)  $    (100)(e) $  11,980
  Short-term debt..................................                  1,000(b)                 1,000
  Current portion of long-term debt................      1,855         609(a)                 2,464
  Other current liabilities........................      1,086      --           --           1,086
                                                     ---------  -----------  -----------  ---------
    Total current liabilities......................     13,803       2,827         (100)     16,530
Long-term debt, net of current portion.............      9,430       2,000(b)                11,430
Other long-term liabilities........................        518          24(a)                   542
Redeemable convertible preferred stock.............     15,754                               15,754
Shareholders' deficit:
Common stock and capital in excess of par value....     46,739      10,969(b)                57,708
Deferred stock compensation........................       (303)                                (303)
Accumulated deficit................................    (56,231)                   2,487(f)   (53,744)
                                                     ---------  -----------  -----------  ---------
    Total shareholders' equity (deficit)...........     (9,795)     10,969        2,487       3,661
                                                     ---------  -----------  -----------  ---------
    Total liabilities, redeemable convertible
      preferred stock and shareholders' equity
      (deficit)....................................  $  29,710   $  15,820    $   2,387   $  47,917
                                                     ---------  -----------  -----------  ---------
                                                     ---------  -----------  -----------  ---------
</TABLE>
 
- ------------------------
 
(1) References in parenthetical are to Note 3 to the unaudited pro forma
    consolidated condensed financial statements.
 
 See accompanying notes to unaudited pro forma consolidated condensed financial
                                  statements.
 
                                       49
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
      UNAUDITED PRO FORMA CONSOLIDATED CONDENSED STATEMENTS OF OPERATIONS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                       FOR THE YEAR ENDED SEPTEMBER 30, 1998(1)
                                                    ----------------------------------------------
                                                               ACQUISITION  DISPOSITION     PRO
                                                    HISTORICAL ADJUSTMENTS  ADJUSTMENTS    FORMA
                                                    ---------  -----------  -----------  ---------
<S>                                                 <C>        <C>          <C>          <C>
Net sales.........................................  $  14,060   $   2,533(g)  $  --      $  16,593
Cost of sales.....................................     10,628       1,450(g)                12,078
                                                    ---------  -----------  -----------  ---------
  Gross profit....................................      3,432       1,083                    4,515
Operating expenses................................     19,265       1,888(g)                23,304
                                                                    2,151(i)
                                                    ---------  -----------  -----------  ---------
Loss from continuing operations...................    (15,833)     (2,956)                 (18,789)
Other income (expense):
  Interest expense................................     (1,416)        (53)(g)               (1,714)
                                                                     (245)(h)
  Other income....................................        320           2(g)        284(l)       606
                                                    ---------  -----------  -----------  ---------
Income (loss) from continuing operations before
  discontinued operations.........................    (16,929)     (3,252)         284     (19,897)
Income (loss) from discontinued operations........        (73)                      73(k)    --
Extraordinary item--gain on sale of business......     --                        2,865(m)     2,865
                                                    ---------  -----------  -----------  ---------
Net income (loss).................................    (17,002)     (3,252)       3,222     (17,032)
Preferred dividends...............................       (343)                                (343)
                                                    ---------  -----------  -----------  ---------
Net income (loss) applicable to common shares.....  $ (17,345)  $  (3,252)   $   3,222   $ (17,375)
                                                    ---------  -----------  -----------  ---------
                                                    ---------  -----------  -----------  ---------
Basic and diluted earnings (loss) per share:
  Continuing operations...........................  $   (2.29)                           $   (2.52)
  Discontinued operations.........................      (0.01)                              --
  Extraordinary item..............................     --                                     0.36
  Preferred dividends.............................      (0.05)                               (0.04)
                                                    ---------                            ---------
    Net loss applicable to common shares..........  $   (2.35)                           $   (2.20)
                                                    ---------                            ---------
                                                    ---------                            ---------
Shares used to compute basic and diluted earnings
  (loss) per share................................      7,391         500(j)                 7,891
                                                    ---------  -----------  -----------  ---------
                                                    ---------  -----------  -----------  ---------
</TABLE>
 
- ------------------------
 
(1) References in parenthetical are to Note 3 to the unaudited pro forma
    consolidated condensed financial statements.
 
 See accompanying notes to unaudited pro forma consolidated condensed financial
                                  statements.
 
                                       50
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
      UNAUDITED PRO FORMA CONSOLIDATED CONDENSED STATEMENTS OF OPERATIONS
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                      FOR THE THREE MONTHS ENDED DECEMBER 31, 1998(1)
                                                      ------------------------------------------------
                                                                   ACQUISITION  DISPOSITION     PRO
                                                      HISTORICAL   ADJUSTMENTS  ADJUSTMENTS    FORMA
                                                      -----------  -----------  -----------  ---------
<S>                                                   <C>          <C>          <C>          <C>
Net sales...........................................   $   4,296    $     577(g)  $  --      $   4,873
Cost of sales.......................................       2,967          396(g)                 3,363
                                                      -----------  -----------  -----------  ---------
  Gross profit......................................       1,329          181                    1,510
Operating expenses..................................       7,339          585(g)                 8,462
                                                                          538(i)
                                                      -----------  -----------  -----------  ---------
Loss from continuing operations.....................      (6,010)        (942)                  (6,952)
Other income (expense):
  Interest expense..................................        (569)         (37)(g)                 (649)
                                                                          (43)(h)
  Other income......................................         217                                   217
                                                      -----------  -----------  -----------  ---------
Loss from continuing operations before discontinued
  operations........................................      (6,362)      (1,022)                  (7,384)
Income (loss) from discontinued operations..........         139                      (139)(k)    --
                                                      -----------  -----------  -----------  ---------
Net loss............................................      (6,223)      (1,022)        (139)     (7,384)
Preferred dividends.................................        (243)                                 (243)
                                                      -----------  -----------  -----------  ---------
Net loss applicable to common shares................   $  (6,466)   $  (1,022)   $    (139)  $  (7,627)
                                                      -----------  -----------  -----------  ---------
                                                      -----------  -----------  -----------  ---------
Basic and diluted earnings (loss) per share:
  Continuing operations.............................   $   (0.76)                            $   (0.82)
  Discontinued operations...........................        0.02                                --
  Preferred dividends...............................       (0.03)                                (0.03)
                                                      -----------                            ---------
    Net loss applicable to common shares............   $   (0.77)                            $   (0.85)
                                                      -----------                            ---------
                                                      -----------                            ---------
Shares used to compute basic and diluted earnings
  (loss) per share..................................       8,374          600(j)                 8,974
                                                      -----------  -----------  -----------  ---------
                                                      -----------  -----------  -----------  ---------
</TABLE>
 
- ------------------------
 
(1) References in parenthetical are to Note 3 to the unaudited pro forma
    consolidated condensed financial statements.
 
 See accompanying notes to unaudited pro forma consolidated condensed financial
                                  statements.
 
                                       51
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
    NOTES TO UNAUDITED PRO FORMA CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
 
(1)  THE INTELLIGENT COMMUNICATIONS ACQUISITION
 
    The unaudited pro forma consolidated condensed financial statements reflect
adjustments for the Intelligent Communications Acquisition, in which Intelligent
Communications became a wholly-owned subsidiary of the Company for Total
Consideration (as defined below) of $15,469,000, consisting of:
 
    - Cash paid at closing of $500,000 (the "Cash Consideration");
 
    - Issuance of 500,000 shares of the Company's common stock at closing (the
      "Closing Shares"), at which time the Company's common stock was trading at
      $14.938 per share, for a total value of $7,469,000;
 
    - A second tranche of Closing Shares of up to 150,000 shares issuable upon
      the first anniversary date of the closing if the total amount of shares
      issued to date does not exceed a total value of $5,000,000 as of the first
      anniversary date. For purposes of the pro forma financial information
      presented herein, the second tranche of Closing Shares has not been
      factored in as the market value of the Closing Shares currently exceeds
      $5,000,000;
 
    - Additional shares of the Company's common stock issuable upon the first,
      second and third anniversaries of the closing, valued at a total of
      $3,500,000 (together with the Closing Shares, the "Equity Consideration"),
      of which $1,500,000 is allotted for the first and second anniversaries and
      $500,000 for the third;
 
    - Issuance of a $1,000,000 secured promissory note payable upon the first
      anniversary date of the closing, which bears interest at 7.5% per annum
      (the "First Promissory Note");
 
    - Issuance of a $2,000,000 secured promissory note payable upon the second
      anniversary date of the closing, which bears interest at 8.5% per annum
      (the "Second Promissory Note", together with the First Promissory Note,
      the "Debt Consideration"); and
 
    - A demonstration bonus of $1,000,000 payable to all Intelligent
      Communications shareholders upon the first anniversary date of the closing
      upon successful demonstration of certain cable technology (the "Bonus
      Consideration", together with the Cash Consideration, the Equity
      Consideration and the Debt Consideration, the "Total Consideration").
 
    The Company is in the process of evaluating and finalizing the effects of
the Intelligent Communications Acquisition on its business and financial
statements on a going-forward basis. As the outcome of such analysis is unknown
at this time, certain assumptions and conclusions made for purposes of the pro
forma financial information provided herein are considered preliminary and
subject to change at the discretion of the Company's management. However, the
Company believes that any possible variations from the assumptions applied
should not have a material effect on the pro forma financial statements.
 
(2)  THE KCI DISPOSITION
 
    The unaudited pro forma consolidated condensed financial statements reflect
adjustments for the KCI Disposition, in which the Company sold substantially all
of the assets of its wholly-owned subsidiary for Total Proceeds (as defined
below) of $6,300,000, consisting of:
 
    - Cash paid at closing of $1,500,000, of which $100,000 had previously been
      paid in the form of a deposit in November 1998 (the "Cash Proceeds");
 
                                       52
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
    NOTES TO UNAUDITED PRO FORMA CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
                                  (CONTINUED)
 
    - Receipt of a $2,000,000 secured promissory note payable within 138 days of
      the closing date, which bears interest at 11.0% per annum (the "First
      Promissory Note");
 
    - Receipt of a $1,000,000 secured promissory note payable upon the first
      anniversary date of the closing, which bears interest at 8.0% per annum
      (the "Second Promissory Note");
 
    - Receipt of a $1,500,000 secured promissory note payable upon the first
      anniversary date of the closing, which bears interest at 8.0% per annum
      (the "Third Promissory Note", together with the First Promissory Note and
      Second Promissory Note, the "Notes");
 
    - Receipt of 30,000 shares of common stock of the acquiring company's parent
      company, Convergent Communications, Inc., valued at $10 per share, or
      $300,000 (the "Equity Proceeds", together with the Cash Proceeds and
      Notes, the "Total Proceeds").
 
(3)  PRO FORMA ADJUSTMENTS
 
    THE INTELLIGENT COMMUNICATIONS ACQUISITION
 
    The unaudited pro forma consolidated condensed balance sheet gives effect to
the following acquisition adjustments:
 
    (a) Represents the addition of the tangible net assets of Intelligent
       Communications derived from financial statements of Intelligent
       Communications as if the acquisition had occurred as of December 31, 1998
       consisting of the following (in thousands):
 
<TABLE>
<S>                                                          <C>
Cash.......................................................  $     134
Accounts receivable, net...................................        294
Prepaid expenses...........................................         93
Property and equipment, net................................        639
Other assets...............................................        104
Accounts payable and accrued expenses......................     (1,218)
Short-term debt............................................       (609)
Other long-term liabilities................................        (24)
</TABLE>
 
    (b) Represents the Total Consideration paid by the Company, less the Bonus
       Consideration (see below), for the Intelligent Communications Acquisition
       consisting of a reduction of cash of $500,000 for the Cash Consideration;
       an increase in common stock and capital in excess of par value of
       $10,969,000 for the Equity Consideration and an increase in short-term
       debt and long-term debt of $1,000,000 and $2,000,000, respectively, for
       the Debt Consideration. Because the Bonus Consideration is contingent
       upon successful demonstration of certain performance criteria (as
       defined) being met, the Company has not accrued for such contingent Bonus
       Consideration as there is significant uncertainty as to whether or not
       such performance criteria will be met.
 
    (c) Represents the intangible asset recorded by the Company for the
       acquisition as the Total Consideration paid by the Company, less the
       Bonus Consideration (refer to pro forma adjustment 3(b) above, exceeded
       the negative tangible book value of Intelligent Communications as of
       December 31, 1998 by $15,056,000. The nature of the developed technology
       acquired provides the Company with a proprietary satellite system,
       involving both hardware and software, which provides a high-performance,
       two-way satellite-based Internet access service. The nature of the
       acquired technology will, among other things, allow the
 
                                       53
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
    NOTES TO UNAUDITED PRO FORMA CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
                                  (CONTINUED)
 
       Company to lower the costs of bringing the Internet to small- and
       medium-sized independent cable operators. The technology acquired has
       already been tested and proven to be a viable business. Therefore, the
       Company believes that the underlying technology acquired in the
       Intelligent Communications Acquisition is not subject to rapid change,
       and the Company feels such acquired technology will support the Company's
       business plan over the typical length of its contracts without having to
       significantly change or enhance the acquired technology. The Company's
       contracts with its cable affiliates typically run from five to seven
       years. In determining how much of the purchase price in excess of the
       tangible book value of Intelligent Communications to allocate to acquired
       technology, the Company considered that there was little value ascribable
       to other intangible assets, such as customer lists or workforce. Rather,
       the Company, after careful consideration, determined that the fair market
       value of the acquired technology is equivalent to the intangible assets
       acquired in this acquisition. The Company, therefore, will be amortizing
       this amount by the straightline method over a period of seven years (a
       typical contract's duration), the anticipated useful life of this
       acquired technology.
 
    THE KCI DISPOSITION
 
    The unaudited pro forma consolidated condensed balance sheet gives effect to
the following disposition adjustments:
 
    (d) Represents the removal of the net assets of KCI, which the Company
       previously identified as discontinued operations in its historical
       financial statements, consisting of the following (in thousands):
 
<TABLE>
<S>                                                          <C>
Accounts receivable, net...................................  $   1,847
Inventories................................................      2,490
Prepaid expenses...........................................         99
Property and equipment, net................................        398
Other assets...............................................         22
Accounts payable and accrued expenses......................     (1,710)
Capital lease obligation...................................        (71)
Deferred revenue...........................................       (901)
                                                             ---------
Subtotal...................................................      2,174
Goodwill, net..............................................      1,639
                                                             ---------
  Total net assets associated with discontinued
    operations.............................................  $   3,813
                                                             ---------
                                                             ---------
</TABLE>
 
       All such assets were sold in the KCI Disposition with the exception of
       goodwill, which the Company has written-off in conjunction with the KCI
       Disposition. The cash of KCI has also been excluded from the sale;
       however, the Company has appropriately reflected the cash of KCI with the
       Company's other cash balances in its historical balance sheet.
 
    (e) Represents the Total Proceeds received by the Company for the KCI
       Disposition consisting of an increase in cash of $1,400,000 and a
       reduction of accounts payable and accrued liabilities of $100,000 for the
       Cash Proceeds; an increase in other current assets of $4,500,000 for the
       Notes and an increase in other assets of $300,000 for the Equity
       Proceeds, which the Company plans to hold as a long-term investment.
 
    (f) Represents the gain on sale for the KCI Disposition of $2,487,000.
 
                                       54
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
    NOTES TO UNAUDITED PRO FORMA CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
                                  (CONTINUED)
 
    THE INTELLIGENT COMMUNICATIONS ACQUISITION
 
    The unaudited pro forma consolidated condensed statements of operations give
effect to the following acquisition adjustments:
 
    (g) Represents the results of operations of Intellicom derived from
       financial statements of Intelligent Communications for the following
       periods (in thousands):
 
<TABLE>
<CAPTION>
                                                           FOR THE      FOR THE THREE
                                                         YEAR ENDED     MONTHS ENDED
                                                        SEPTEMBER 30,   DECEMBER 31,
                                                           1998(1)          1998
                                                        -------------  ---------------
<S>                                                     <C>            <C>
Net Sales.............................................    $   2,533       $     577
Cost of sales.........................................       (1,450)           (396)
Operating expenses....................................       (1,888)           (585)
Interest expense......................................          (53)            (37)
Other income..........................................            2          --
                                                        -------------         -----
Net loss..............................................    $    (856)      $    (441)
                                                        -------------         -----
                                                        -------------         -----
</TABLE>
 
       -------------------------------
 
       (1) Includes the results of operations for the period from October 1,
           1997 through December 31, 1997, which have been derived from
           unaudited management accounts of Intelligent Communications.
 
    (h) Represents the additional interest expense due to the Debt Consideration
       of $245,000 and $43,000 for the year ended September 30, 1998 and the
       three months ended December 31, 1998, respectively. For purposes of the
       pro forma financial information presented herein, the First Promissory
       Note is assumed to be repaid in full as of October 1, 1998.
 
    (i) Represents the amortization of the intangible asset acquired in the
       Intelligent Communications Acquisition, which is recorded as acquired
       technology, of $2,151,000 and $538,000 for the year ended September 30,
       1998 and the three months ended December 31, 1998, respectively. This
       acquired technology is being amortized on a straightline basis over seven
       years, the anticipated useful life of the acquired technology for
       purposes of the pro forma financial information provided herein.
 
    (j) Represents the addition to shares used in computing basic and diluted
       loss per share of 500,000 and 600,000 for the year ended September 30,
       1998 and the three months ended December 31, 1998, respectively. For
       purposes of the pro forma financial information presented herein, the
       shares issuable upon the first anniversary date, valued at $1,500,000,
       are based on the same value per share as the Closing Shares, that is,
       $14.938 per share, which results in an additional 100,000 shares of
       common stock issued upon the first anniversary date of the closing,
       which, for purposes of the pro forma financial information presented
       herein, is deemed to be October 1, 1998. The Company has excluded the
       effect of any of the other authorized but unissued shares related to the
       Equity Consideration, as the effect would be anti-dilutive.
 
                                       55
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
    NOTES TO UNAUDITED PRO FORMA CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
                                  (CONTINUED)
 
    THE KCI DISPOSITION
 
    The unaudited pro forma consolidated condensed statements of operations give
effect to the following disposition adjustments:
 
    (k) Represents the removal of KCI's profits and losses, which the Company
       previously identified as discontinued operations in its historical
       financial statements.
 
    (l) Represents the additional interest income due to the Notes of $284,000
       for the year ended September 30, 1998. For purposes of the pro forma
       financial information presented herein, the Notes are assumed to be
       repaid in full as of October 1, 1998.
 
    (m) Represents the recognition of the gain related to the KCI Disposition.
       As of September 30, 1997, the net assets associated with the discontinued
       operations of KCI were $3,435,000, resulting in a gain of $2,865,000 as
       of October 1, 1997.
 
                                       56
<PAGE>
                                    BUSINESS
 
    EXCEPT FOR HISTORICAL INFORMATION CONTAINED HEREIN, THE MATTERS DISCUSSED IN
THIS PROSPECTUS CONTAIN FORWARD-LOOKING STATEMENTS THAT INVOLVE RISKS AND
UNCERTAINTIES THAT COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE
ANTICIPATED BY SUCH FORWARD-LOOKING STATEMENTS. FACTORS THAT MIGHT CAUSE SUCH A
DIFFERENCE INCLUDE, BUT ARE NOT LIMITED TO, THOSE RISKS DISCUSSED UNDER THE
CAPTION "RISK FACTORS." WE OPERATE PRINCIPALLY IN TWO INDUSTRY SEGMENTS:
DOCUMENT MANAGEMENT AND INTERNET SERVICES. SEE NOTE 17 TO OUR FINANCIAL
STATEMENTS
 
    We are in the process of implementing a new strategy emphasizing our
Internet services business (the "ISP Channel"). Currently, we own three
businesses: our satellite Internet service business (Intelligent
Communications), our document management business (MTC) and ISP Channel. Each
business operates through one of our wholly-owned subsidiaries. As part of our
new focus, on February 12, 1999, we completed the divestiture of our
telecommunications business, KCI. In addition, we have signed a letter of intent
to sell MTC. Because the sale of MTC remains subject to shareholder approval, we
are accounting for MTC as a continuing business rather than a discontinued
operation. The sale of MTC and KCI is intended to enable us to aggressively
expand our ISP Channel. See "-- Micrographic Technology Corporation."
 
    On February 9, 1999, we completed the purchase of Intelligent Communications
Inc., the former Xerox Skyway Network. Intelligent Communications has a
proprietary two-way satellite technology that can be used to provide Internet
access while bypassing the often expensive telephony costs involved in
connecting to the Internet. We believe that integrating this new technology into
our existing business plan will allow us to cost effectively provide our ISP
Channel service to smaller systems in more remote areas as well as to certain
other markets including apartment buildings, hotels, hospitals, and schools,
thereby decreasing our cost basis and increasing our potential market size. See
"--Intelligent Communications, Inc."
 
    In connection with our increased emphasis on cable-based Internet services,
we have built a highly experienced management team to grow our Internet
business, including Vice Chairman of the Board, President and Chief Executive
Officer, Dr. Lawrence B. Brilliant (co-founder of The Well, one of the first
online communities); Director, Vice President and President of ISP Channel,
Inc., Ian B. Aaron (former Director of Marketing, Sales and Product Development
of GTE Business Communications); Chief Operating Officer, Garrett J. Girvan
(former Chief Operating Officer and Chief Financial Officer of Viacom Cable);
Chief Financial Officer, Douglas S. Sinclair (formerly Chief Financial Officer
of Silicon Valley Networks, Inc.); Vice President, External Affairs, Secretary,
and General Counsel, Steven M. Harris (formerly Vice President, Broadband
Services, Pacific Telesis Group); Senior Vice President, Marketing of ISP
Channel, Inc., Kevin Gavin (formerly Regional Vice President of Teligent, Inc.);
Director, Edward A. Bennett (former President of Prodigy Services, President and
Chief Executive Officer of VH-1 Networks and Chief Operating Officer of Viacom
Cable); and Director, Sean P. Doherty (former Chief Operating Officer of @Home).
In addition, we have recruited a number of key employees and consultants with
significant industry experience, including Atam Lalchandani (former Chief
Financial Officer of @Home) and Howard Rheingold (author of VIRTUAL
COMMUNITIES).
 
                               ISP CHANNEL, INC.
 
    We seek to become the dominant cable-based provider of high-speed Internet
access and other Internet-related services to homes and businesses in the
franchise areas of those cable systems unaffiliated with the seven largest U.S.
cable operators and certain other smaller systems. We estimate that our target
market comprises over 2,200 systems passing approximately 24.6 million U.S.
homes. As of March 3, 1999, we had contracts with cable operators representing
approximately 1.6 million homes passed. In addition, we have letters of intent
with eight cable operators, representing 35 systems and approximately 339,000
homes passed. We also plan to target certain other markets including apartment
buildings, hotels, hospitals and schools, which significantly increases the size
of our market. Though actual speeds may vary, our Internet service, which is
marketed using the brand name "ISP Channel,"
 
                                       57
<PAGE>
provides residential and business subscribers access to the Internet over the
existing cable television infrastructure at speeds up to 50 times faster than
28.8 kbps dial-up access. For example, this increased speed reduces the required
download time for a 10 megabyte file from approximately 46 minutes to under one
minute and allows subscribers to benefit from sophisticated multimedia
applications and programming. The ISP Channel also offers an intuitive user
interface provided through a co-branding agreement with Excite, and local
information, news and entertainment customized for each community served.
 
INDUSTRY BACKGROUND
 
    THE INTERNET.  The Internet has emerged as a global communications medium
enabling millions of people to share information, to enjoy entertainment and to
conduct business. Consumers and businesses are increasingly using
readily-available, low-cost access to the Internet to benefit from such
applications as electronic mail, corporate intranets, telecommuting or other
remote access, online advertising and electronic commerce. If the growth of the
Internet continues to accelerate and the number of bandwidth-intensive
multimedia applications continues to grow, we believe consumers will
increasingly demand a higher-speed alternative to currently available dial-up
Internet access. We believe that cable networks are well-positioned to address
this rapidly growing demand. First, cable networks already pass nearly all U.S.
homes. Second, many cable operators are upgrading their networks to provide
two-way communications to their subscribers, which will enable an "always on"
connection to the Internet. Third, newly-developed technologies, including cable
modems, specialized routers and caching servers, now enable cable networks to be
directly linked to the Internet, providing high-speed Internet access.
 
    There has been a substantial increase in the number of Internet users in
recent years, as well as in the availability of, and the demand for, multimedia
and other bandwidth-intensive information over the Internet, consisting of data,
voice and video in the form of value-added services and applications. Both of
these trends have resulted in an increasing demand from users for higher speed
access to the Internet at reasonable prices. With the increasing dependence on
communications networks and the growing demand for bandwidth-intensive
information, we believe that consumers will demand greater transmission speeds.
Moreover, many multimedia applications such as video on demand, video
teleconferencing, multi-site computer game playing, streaming video and high
quality audio over the Internet are not practical at transmission speeds typical
of dial-up access.
 
    THE ADVANTAGES OF DELIVERING HIGH-SPEED INTERNET ACCESS OVER THE EXISTING
CABLE INFRASTRUCTURE.  The full potential of Internet applications cannot be
realized without removing the performance bottlenecks inherent in the "last
mile" of the telecommunications infrastructure. Consisting primarily of copper
twisted-pair wire or coaxial cable, this infrastructure was originally designed
for analog transmission, such as analog voice or one-way analog video signals,
rather than high-speed two-way broadband digital transmission. Today, there are
multiple technologies that attempt to address the need for high-speed last mile
connections, including (i) wireline telephone infrastructure technologies; (ii)
wireless infrastructure technologies; and (iii) hybrid fiber coaxial ("HFC")
cable infrastructure technologies utilizing cable modems. While each of these
technologies has certain advantages, the cable infrastructure currently provides
the highest generally available potential transmission speeds, with data
transmission speeds of up to 50 times faster than 28.8 kbps dial-up access and,
in two-way cable systems, "always on" availability. In addition, cable
infrastructure passes over 90% of U.S. homes.
 
    The advantages of using the existing cable infrastructure to bring Internet,
Web, IP telephony and other similar services to homes and businesses are: (i)
ease of deployment, (ii) ease of Internet access, (iii) relatively high speed of
transmission, (iv) relatively low cost of service and (v) high security.
 
    - Cable lends itself to ease of deployment because the cable infrastructure
      is already in place and relatively small technical enhancements at the
      headend and at the home or business location allow rapid service
      deployment.
 
                                       58
<PAGE>
    - From the user's point of view, a two-way cable connection to either a
      television or a computer, unlike a dial-up modem, is "always on," allowing
      for faster access to e-mail, information services and other Internet or
      Web-based material. We believe that this ease of access will translate
      into widespread consumer acceptance of this access option.
 
    - Cable modems access the Internet at speeds up to 50 times faster than a
      28.8 kbps dial-up modem, which is the most widely used Internet access
      method. The speed afforded by cable-based access allows subscribers to
      take advantage of the increasing availability of bandwidth-intensive
      multimedia applications (such as video on demand, high quality audio and
      distance learning), online commerce applications (such as retailing,
      financial services and online software distribution) and interactive
      games.
 
    - Cable-based Internet access gives subscribers high-speed Internet access
      at prices comparable to technologies providing less capacity, such as
      digital subscriber line ("DSL") services.
 
    - Recent developments in encryption technology allow the transmission of
      data over the Internet using the cable infrastructure to have a high level
      of security.
 
    READINESS OF THE CABLE INFRASTRUCTURE AND OF CABLE OPERATORS FOR THE
INTERNET, TELEPHONY AND RELATED SERVICES.  Many cable operators are currently
upgrading their cable infrastructures to permit two-way transmission. With cable
systems that do not currently facilitate two-way services, cable subscribers can
use conventional dial-up telephone service for upstream communications, albeit
with the loss of the "always on" feature and the broadband path from the home to
the Internet.
 
    Many cable operators are increasingly making the commitment to one or
another method of delivering Internet-related services to the homes and business
in their franchise areas. Several domestic cable operators have recently
cooperated to create the Multimedia Cable Network System ("MCNS") specification
to define multi-vendor interoperable cable modems. This specification is
expected to be widely adopted for the North American consumer market, which
would result in wider availability and lower prices for cable modem equipment.
 
    THE CABLE INDUSTRY.  The cable industry consists of thousands of cable
operators, most of whom operate more than one cable system. Franchised cable
operators enjoy high barriers to entry because the economics of providing cable
services require a relatively high level of penetration in a local market for a
cable operator to be successful. According to Claritas, in 1997 approximately
92.2 million U.S. households were passed by cable from approximately 11,400
franchised cable systems, virtually all of which we believe can be equipped to
enable high-speed Internet access. Approximately 70% of these households are
cable subscribers.
 
    Many cable operators are currently investing in new technologies to increase
their bandwidth (and thereby offer more channels) to permit two-way transmission
of data and to reduce the amount of distortion over their lines. These upgrades
to their infrastructure can provide cable-based Internet users with faster and
more cost-effective access to Internet content. We believe that most independent
MSOs and cable operators generally do not want to offer Internet services
directly because of the required investment in equipment, network and
knowledgeable staff to provide such services to their subscribers.
 
SOFTNET'S SOLUTION
 
    We believe that the ISP Channel can provide the following benefits to
consumers and businesses:
 
    HIGH-SPEED ACCESS.  The speed afforded by cable-based access allows
subscribers to enjoy current graphic oriented Internet content in a much more
natural and enjoyable way and also to take advantage of the proliferation of new
bandwidth-intensive multimedia applications (such as video on demand,
high-quality audio and distance learning), online commerce applications (such as
retailing, financial services and online software distribution) and interactive
games. Additionally, in those cable systems that are upgraded to two-way
service, the end user customer benefits from the "always on"
 
                                       59
<PAGE>
nature of the Internet connection. Similar to the experience of a business user
on a corporate LAN, the Internet connection for two-way cable modem users
remains available on a constant basis and does not require the user to go
through the time consuming dial up sequence that includes dialing a phone
number, then waiting for the modems to synchronize and logging on to the
network.
 
    HIGH PERFORMANCE/PRICE RATIO.  Cable-based Internet access currently
provides greater downstream speeds and is generally less costly to the
subscriber than alternative high-speed technologies such as Integrated Services
Digital Network ("ISDN") or Digital Subscriber Line ("DSL"). Moreover, where the
cable system has two-way capability (i.e., can use the cable network for both
upstream and downstream Internet access rather than having to employ a telephone
line return path), the cost of the ISP Channel service to the subscriber is
initially expected to be approximately equivalent to the cost of dial-up
Internet access plus the cost of an additional telephone line.
 
    CO-BRANDING AGREEMENT WITH EXCITE.  Our co-branding agreement with Excite
offers subscribers an intuitive, user-friendly portal to the Internet allowing
for a high degree of personalization and tailoring of the experience to the
user's individual areas of interest, including sports, news, weather, local
television listings and investment portfolio analysis.
 
    LOCAL CONTENT AND ONLINE COMMUNITIES.  Local content and online communities
that we develop in concert with our cable affiliates are expected to address
highly localized user interests such as education, local government, local
merchants and other groups, using Web hosting, chat and conferencing
technologies.
 
    We believe the ISP Channel can provide the following benefits to cable
operators:
 
    ADDITIONAL REVENUES WITH LIMITED CAPITAL OUTLAYS.  As part of the ISP
Channel offering, we provide all of the equipment necessary to link a cable
network to the Internet. Accordingly, the ISP Channel provides an opportunity
for cable operators to obtain revenues from providing Internet services without
the associated capital costs.
 
    TURNKEY SOLUTION.  In addition to installing the equipment and providing the
data transport facilities necessary to offer ISP Channel services, we also
provide 24-hour, seven-days-a-week network monitoring and customer service,
dedicated Internet technicians, personalized sales, telemarketing, local event
marketing and, where requested, billing services. We produce printed advertising
materials to be inserted in cable bills or sent as direct mail, as well as video
commercials to be broadcast on selected channels by our affiliated cable
operators.
 
    PROVIDER OF ADDITIONAL VALUE-ADDED SERVICES.  The ISP Channel offers cable
operators a low-cost means of increasing their revenues by providing popular
content, Internet and, eventually, telephony services that have the added
benefits of building the operator's local brand in addition to maintaining or
increasing the penetration of its core video business. Additionally, partnering
with ISP Channel may make it easier for the cable operator to obtain renewal of
its cable franchise.
 
    CABLE AFFILIATE INCENTIVE PROGRAM.  Consistent with industry practice, we
offer an incentive bonus in our common stock on a per-subscriber basis to larger
targeted cable operators in consideration for their entering into long-term
arrangements providing for us to be the exclusive provider of Internet-based
high-speed data, video and telephony services over their networks. See "--ISP
Channel, Inc.--Sales and Marketing."
 
    ABILITY TO SERVICE SMALL CABLE SYSTEMS.  While most of our competitors have
been targeting the larger cable systems, we believe that the satellite
technology acquired as part of the Intelligent Communications transaction will
enable us to broaden our target market to cost effectively include systems with
as few as 1,000 homes passed. Our ability to serve these target markets may
appeal to those smaller cable operators and multiple system operators with a
large number of smaller systems who are not currently able to provide high speed
Internet access.
 
                                       60
<PAGE>
BUSINESS STRATEGY
 
    We are pursuing a strategy with the following key elements:
 
    FOCUS ON SMALL- AND MEDIUM-SIZED INDEPENDENT CABLE OPERATORS.  We are
seeking to become the exclusive provider of high-speed Internet access and other
Internet-related services to those cable systems unaffiliated with the seven
largest U.S. cable operators. These typically consist of one to three systems
and are often located in secondary and tertiary markets, which may be peripheral
to larger markets.
 
    RAPIDLY SIGN UP CABLE OPERATORS.  There is typically only one franchised
cable operator serving any home or business in a given cable area. Once such
cable operator executes an exclusive arrangement with us or another Internet
provider, any competitor subsequently seeking to offer comparable cable-based
services has a competitive advantage in that franchise area. Accordingly, we
plan to enter into as many affiliation agreements with cable operators as
possible over the next few years, install our systems rapidly and market our
services aggressively to potential subscribers. We anticipate that this policy
of rapid deployment and aggressive marketing will result in substantial capital
expenditures and operating losses in the near term.
 
    RAPIDLY MARKET AND LAUNCH SERVICES.  The more rapidly we are able to launch
our services, the less likely potential subscribers will be to use alternative
technologies to obtain high-speed Internet services. We believe the satellite
technology and capabilities that we acquired through Intelligent Communications,
Inc. will help us install systems quickly; this technology enables us to share
spectrum among sites thereby reducing the capital costs of rolling out and
operating new systems.
 
    PROVIDE COMPELLING VALUE PROPOSITION TO AFFILIATED CABLE OPERATORS.  We
believe we offer a compelling value proposition to cable operators by providing
them an opportunity for early and low-cost entry into the high-speed Internet
access market. In a typical contract, we will offer the cable operator a turnkey
service, including headend and modem equipment installation, provision of
Internet access, leased local access lines, marketing materials and ongoing
related customer support, as well as a variety of locally focused content and
advertising. We expect to offer cable operators between 25% and 50% of monthly
subscriber revenue and a portion of net revenues from advertising, sales
commissions from online commerce transactions and Internet-based telephony.
Operators may also be offered financial or equity incentives on a per-subscriber
basis in consideration for entering into exclusive long-term affiliation
agreements. See "--ISP Channel, Inc.--Sales and Marketing."
 
    PROVIDE BROAD RANGE OF PRODUCTS AND SERVICES TO RESIDENTIAL AND BUSINESS
CUSTOMERS.  We strive to offer residential and business subscribers an
attractive array of products and services based on high-speed access to the
Internet. High-speed access is highly desirable and often essential for
residential customers to access sophisticated multimedia content services,
including video on demand, high-quality audio, videoconferencing, next
generation online commerce and online interactive computer games. We also offer
a broad range of business-specific services including Internet access, RLAN
access for telecommuters, Web site hosting and server co-location and online
commerce applications.
 
    BUILD NATIONAL BRAND WITH LOCAL PRESENCE.  Through our agreement with
Excite, we will seek to build a strong national brand by creating a uniform
"look and feel" for our service, supported by a high degree of local content and
cable affiliate branding. For example, we plan to build virtual communities in
the areas we serve that will focus on matters of local interest. Such virtual
communities are expected to include online commerce for local merchants,
multimedia town hall meetings and multimedia distance learning, among other
applications.
 
    LEVERAGE INFRASTRUCTURE, CUSTOMER BASE AND MARKETING CHANNEL TO INCREASE
REVENUES.  Over time, we will actively seek to leverage our infrastructure,
customer base and the marketing channel provided by our cable affiliates to
develop new revenue sources. Such revenue sources are expected to include
 
                                       61
<PAGE>
products and services such as low-cost long distance, calling card products,
Internet-based telephony, the sale of local and national advertising and online
commerce.
 
    PURSUE STRATEGIC ALLIANCES AND ACQUISITIONS.  We continually evaluate
selective opportunities that will enhance our ability to sign exclusive
contracts with cable operators. We believe there will be numerous opportunities
to take advantage of consolidation within the industry and, where appropriate,
may seek to acquire the operations of other market participants. In addition, we
believe that our strategy of focusing on smaller and independent cable operators
will enable us to enter into attractive joint venture relationships with other
key providers of related products and services.
 
SERVICES
 
    HIGH-SPEED INTERNET ACCESS.  Our ISP Channel offering utilizes the cable
television infrastructure and our network and content technologies to provide a
rapidly deployable, relatively inexpensive method of access to the Internet for
residential and business subscribers at speeds up to 1.5 megabits per second
("mbps"). The ISP Channel service enables subscribers to experience graphically
rich, interactive, and multimedia applications thereby improving the Internet
experience. As of March 3, 1999, we had contracts for our ISP Channel service
with 31 cable operators, representing 126 cable systems and approximately 1.6
million homes passed. Twenty-three of these systems, representing over 264,000
homes passed, have been equipped and have begun offering our services. As of
March 3, 1999, we had approximately 2,200 residential and business subscribers
to our ISP Channel service, plus approximately 500 customer orders in backlog,
and provided non-cable based dial-up and dedicated Internet access to
approximately 1,100 residential and business subscribers. For areas where
two-way cable is not yet available, we deploy a telephone return solution, which
uses the cable infrastructure for high-speed downstream transmission and
telephone dial-up access for upstream transmission. To use the ISP Channel via
cable modem, residential and business subscribers need a personal computer with
at least a 66 MHz 486 or equivalent microprocessor and 16 megabytes of main
memory. When compatible set-top boxes become widely available, we plan to
deliver its high-speed Internet access through televisions.
 
    RESIDENTIAL.  All ISP Channel subscribers are provided an e-mail address,
roaming services, access to unique newsgroups and chat services and personal Web
space as part of their monthly fee. Additionally, we provide a co-branded "cable
affiliate/ISP Channel/Excite" default home page that allows each subscriber to
personalize his or her portal to the Internet. Monthly service charges currently
range from $39 to $69 for flat rate residential service, with installation
charges of $99. The price of cable modems currently ranges from $179 to $349.
 
    BUSINESS.  Our business solutions include Internet and intranet services
over existing cable infrastructure and traditional telephone data lines when
necessary. We provide our cable affiliates the ability to offer local
telecommuters, small office/home office subscribers and business customers a
comprehensive selection of Internet and corporate local area network ("LAN")
access for employees in the office, and virtual private network ("VPN") and
remote local area network ("RLAN") applications, which extend corporate network
access to remote employees and external organizations, including business
partners, suppliers and customers. Our future business services are expected to
include online software distribution, secure high-speed data storage facilities,
international roaming services and office-to-office IP telephony. Prices vary
significantly depending on functionality and speed.
 
    ONLINE SERVICES.  Our content and programming services enhance the
subscriber's online experience by aggregating local and national content through
a national co-branding agreement with Excite. Our network architecture and local
cable headend caching and collaborative server functionality facilitate the
distribution of multimedia applications, including multi-player games, video
conferencing and multicast video applications, as well as local and national
advertising.
 
                                       62
<PAGE>
    NATIONAL CONTENT AGGREGATION.  We have entered into a joint venture with
Excite to provide co-branded ISP Channel/Excite content aggregation, directory
and search services. The co-branded content incorporates a custom online
presence for the cable affiliate, including online cable schedules, pay-per-view
and, in the future, bill payment options. Personalization also allows a
subscriber to use the co-branded ISP Channel/Excite "push" technology to create
a customized default page incorporating the subscriber's interests, including
local and national news, weather, sports, stock portfolio, horoscope, local city
information and hundreds of other selections. In addition, the co-branded "cable
affiliate/ISP Channel/Excite" user interface provides a simplified, intuitive
navigation tool for the subscriber.
 
    LOCAL ONLINE COMMUNITIES.  We plan to develop and deploy local online
communities that target the interests of local residents, including civic,
commercial and education issues. The online communities provide a graphical
directory of local services, including shops, restaurants and events currently
not focused on by national, regional or city-wide content aggregation services.
As part of the local content strategy, we are developing local online community
conferencing forums under the name the "Benjamin Franklin Project" to expand
local interests. Local online community conferencing forums include an online
PTA to foster better communications between parents and teachers and an online
town hall to provide residents a more timely method to communicate with city
officials. We also provide subscribers the ability for subscribers to create
their own online conferencing forums.
 
    VIDEO CONFERENCING AND COLLABORATIVE COMPUTING.  Each of our local cable
affiliate collaborative servers facilitates high-speed desktop video
conferencing (15-30 frames per second) and collaborative computing not feasible
using traditional Internet dial-up access methods. The local collaborative
server allows users to work on documents over the network while engaged in voice
and videoconferences. We provide an intuitive user interface that is integrated
into the browser to facilitate "single-click" conferencing to individuals or
groups.
 
    WEB HOSTING SERVICES.  We provide a full complement of Web hosting and
server co-location. Our Virtual Merchant hosting service allows businesses to
create an online storefront using available software and receive orders over the
Internet in a matter of hours. Cost-effective Web hosting packages target small
business and are deployed in 24 to 48 hours. Commercial extranet applications
allow a business to let their customers or vendors access their LANs using cable
modems or dial-up facilities. Monthly charges for Web hosting and co-location
range from $25 to $1,500 per month depending on bandwidth usage, number of
inquiries (or "hits") per month and scripting and database requirements.
 
    LOCAL AND NATIONAL ADVERTISING.  Through our cable affiliates, we plan to
offer the ability to bundle local Internet banner and multimedia advertising
with the existing cable video advertising sales efforts. Through our network
architecture, local and national advertising content will be stored in the NOC
and replicated at the local cable affiliate headend to enhance performance. Our
network architecture utilizes multicast routing to enable the efficient
distribution of Internet-based advertising, and video and audio content services
from content providers and the NOC to many ISP Channel subscribers
simultaneously.
 
    DEVELOPMENT OF NEW SERVICES.  As the Internet continues to evolve and
encompass additional applications, we plan to develop new products and services
targeted to this marketplace for the future. Such products and services may
include set-top box applications, IP telephony services, enhancements to the ISP
Channel/Excite portal and improved online communities.
 
NETWORK ARCHITECTURE
 
    Our scalable, distributed network architecture links the high-bandwidth
capacity of the local cable infrastructure with leased nationwide Internet
backbone facilities from major telecommunications carriers, including MCI, MFS
and Sprint. We have designed our network to move content closer to the
subscriber (thereby increasing speed of access) and provide end-to-end network
management. Our
 
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backbone vendors provide it with scalable Internet backbone capacity, and
thereby enable us to respond quickly to increases in demand, avoiding the need
to build and maintain a parallel Internet network.
 
    NETWORK OPERATIONS CENTER.  Our NOC, which includes a network of highly
redundant servers, network management systems and broadband Internet access
facilities, manages core subscriber services, such as e-mail, newsgroups,
conferencing and chat facilities, and local content replication. The NOC
provides nationwide provisioning for all subscriber services, whether the
customer registers at the local cable affiliate's business office, via a cable
affiliate personalized toll-free telephone number, or through an automated
online provisioning system. We are in the process of building a new
state-of-the-art facility to support the activities of a growing number of cable
affiliates and provide the maximum service availability that consumers and
commercial subscribers demand. To date, we have deployed one NOC in Mountain
View, California and plan to deploy regional data centers ("RDCs") as justified
by the geographic concentration of cable affiliates in order to reduce operating
and capital expenditures and to provide a level of network redundancy.
 
    LOCAL CONTENT REPLICATION.  Our network architecture utilizes content
replication technologies to enhance the speed at which content is delivered to
subscribers and makes more efficient use of the cable affiliates' local headend
Internet connectivity by moving the requested information closer to subscribers.
By replicating frequently accessed content in storage servers located in each
cable affiliate's headend, we deliver large multimedia files, including
graphically rich Web pages and multimedia content, to numerous local cable modem
subscribers without frequent re-transmission over the Internet.
 
    TOTAL NETWORK MANAGEMENT.  We utilize a network of dedicated servers to
monitor connectivity and performance from the NOC to each online cable affiliate
headend and its respective cable modem subscribers. In addition, our NOC
currently monitors over 250 independent routers and servers on the Internet,
including major backbone providers, major ISPs, frequently accessed Web sites,
and major peering and routing facilities across the country. The NOC allows us
to automatically reroute Internet traffic to maintain subscriber cable modem
performance despite regional Internet congestion and backbone outages.
 
    REDUNDANT LEASED BACKBONE FACILITIES.  We connect cable affiliate headends
to the Internet via facilities leased from MCI, MFS, Sprint and others. By
utilizing multiple providers, we can assure maximum network availability while
enhancing the routing efficiency of cable modem subscribers' Internet requests.
National network agreements allow us to provide scalable local connections to
our cable affiliates. Our network architecture facilitates high performance,
rapid cost-effective deployment independent of location and software scalability
for responsive additions to network capacities.
 
    CABLE AFFILIATE HEADENDS.  Affiliated cable system headends are connected to
the Internet and in turn the NOC through our leased backbone facilities. Each
Internet connection utilizes a high performance router supporting speeds up to
45 mbps, which can be upgraded to 155 mbps as required. Currently, we are
deploying headend equipment from 3Com and Com21. In addition, we purchase
telephone access lines to support local dial-up Internet access services or
dial-up return for one-way cable systems. We actively monitor our dial-up
facilities and purchase additional lines as necessary to meet subscriber demand.
We install servers into the cable affiliate headend to support local caching,
collaborative and IP telephony functions. Local collaborative servers facilitate
desktop video conferencing and collaborative document sharing. We have been
evaluating technology from several IP telephony vendors and plans to deploy IP
telephony servers to facilitate IP telephony services through our network.
 
    CABLE MODEMS AND TELEVISION SET-TOP BOXES.  Residential subscribers can
connect to the Internet over the local cable infrastructure using a cable modem
and, in the future will be able to connect via an integrated television set-top
box. In the case of cable modems, the coaxial cable is connected to the cable
modem and the cable modem is connected to an Ethernet card installed in a
subscriber's PC. Internal cable modem PC cards do not require the Ethernet card
installation. In the case of television
 
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based high-speed Internet access, the coaxial cable is attached directly to the
set-top box. We currently provide a custom installation CD that allows a cable
modem subscriber to choose either Microsoft Internet Explorer or Netscape
Navigator, along with a selection of popular utility programs. We currently use
cable modems manufactured by 3Com and Com21.
 
SALES AND MARKETING
 
    TO CABLE OPERATORS
 
    We market our services through the establishment of exclusive relationships
with cable operators whose systems are primarily located in secondary and
tertiary markets and bedroom communities of major metropolitan areas. We use our
seven person sales force with offices in Bethesda, Maryland, Chicago, Illinois,
and Los Angeles and Mountain View, California to market the ISP Channel. This
sales force targets the corporate offices of national and regional MSOs. The
sales force employs a team-selling approach targeting key management, marketing
and engineering personnel within each cable system. We participate in three
national industry trade shows including the Atlantic, NCTA and Western, in
addition to 17 state-sponsored local cable industry trade shows.
 
    We have a revenue sharing arrangement with our cable affiliates pursuant to
which a cable affiliate generally receives 25% of Internet services revenue for
the first 200 ISP Channel subscribers on a cable system and approximately 50% of
such revenues thereafter. In addition, we have adopted an affiliate incentive
program whereby certain cable operators have been offered either cash or shares
of common stock as an incentive to sign an exclusive contract with us for the
provision of Internet services to their cable systems. It is our intention,
however, that the affiliate incentive program will offer only common stock after
January 1, 1999. We have reserved up to 19.9% of our outstanding common stock as
of May 29, 1998 for issuance to cable affiliates under this program. The number
of shares of common stock that may be paid to any individual cable affiliate
will depend on a variety of factors, including the number and size of the cable
systems covered by a contract with an MSO, the number of homes passed and the
number of cable subscribers in a system, the services provided by us and the
length of exclusivity of the contract. These incentive payments are expected to
range between $2.00 and $5.00 worth of common stock per home passed, based on
the fair market value of the common stock at the time a letter of intent or
definitive agreement is entered into with a cable affiliate, depending upon the
various factors described above. We may issue stock or pay cash incentives at
the time a contract is entered into, or we may place the stock or cash incentive
amounts in escrow to be disbursed as cable systems are deployed.
 
    TO INTERNET SUBSCRIBERS
 
    THROUGH CABLE AFFILIATES.  Our agreements with our cable affiliates provide
us a conduit to reach potential subscribers. Cable affiliates provide SoftNet
with television advertising time and the ability to include material describing
our services in bills mailed to cable subscribers. We create all of the content
to be included in such marketing efforts. We have produced an infomercial and
are planning to produce 30 and 60 second commercials to be aired by cable
operators.
 
    DIRECT TO THE PUBLIC.  We market directly to homes and businesses in its
cable affiliates' franchise areas through telemarketing, direct mail, door
hangers, and local event marketing. In addition, we telemarket to existing cable
subscribers using the cable affiliate's current subscriber list.
 
AGREEMENT WITH EXCITE
 
    Our agreement with Excite creates a strategic relationship between the
companies that we believe will promote our development and national presence.
Under the agreement, Excite designs, creates and promotes Web pages for its
"Excite Search" and "My Excite Channel" services that display the names of both
SoftNet and Excite to ISP Channel subscribers. Excite has sole responsibility
for providing and maintaining, at its expense, the resulting Web portal. We are
responsible for incorporating the
 
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co-branded My Excite Channel service as a default home page for, or display a
link to the co-branded My Excite Channel service on, the ISP Channel or any
personalized service application.
 
    Excite will sell advertising on the co-branded pages, and will create at
least one promotional space within its service that may be sold by us or our
cable affiliates. Excite and our company will share a portion of the advertising
revenues received from banner advertising that appears on co-branded pages.
Under the terms of the agreement between us and our cable affiliates, we may, in
turn, share a portion of such revenue with our cable affiliates.
 
    Excite recently announced that it is being acquired by one of our primary
competitors, @Home. If, due to this acquisition, Excite were to terminate its
contract with us prior to its expiration in November 1999 or not to extend the
contract at that time, we would need to find a new provider of national content
aggregation.
 
CUSTOMER CARE AND BILLING
 
    As part of our strategy to leverage local cable affiliates' brand
identities, we are developing a comprehensive provisioning, billing and customer
care system that allows for our services to be individualized and co-branded for
each cable affiliate system. We have entered into contracts with PeopleSoft,
Inc. ("PeopleSoft") (a billing system vendor), Clarify Inc. ("Clarify") (a
customer care system vendor) and Aspect Telecommunications ("Aspect") (a call
center system vendor) to design and implement an integrated, flexible and
scalable solution. Our Customer Care Center ("CCC") is being designed to provide
customer service from a central care center located in Mountain View,
California. The CCC will provide individualized toll-free support for each
affiliated cable system for pre-sales information and through which subscribers
can coordinate all services including provisioning, billing and technical
support. Additionally, we will provide cable affiliates with the ability to
access individualized Web-based reporting and call monitoring for all customer
care service including telemarketing, sales and technical support.
 
    PROVISIONING.  We currently provision service by means of an individualized
toll-free number with personalized answering for each cable affiliate system. We
are in the process of implementing an online provisioning system using the
PeopleSoft billing platform that will enable a subscriber to purchase a cable
modem in a retail location or at the cable affiliate's business office and
register and provision the service online 24 hours per day. The online services
will include provisioning, Web-based or e-mail bill presentation and Web-based
service modification.
 
    BILLING.  We currently provide the ability for cable affiliates or us to be
responsible for billing and collection. If any cable affiliate elects to bill
ISP Channel subscribers within its franchise area, we maintain a duplicate
subscriber record in its system for provisioning and reconciliation. If we
provide the billing and collection services, we provide the bill delivery via
e-mail and settle accounts electronically via major credit cards, debit cards or
electronic check cashing services.
 
    TECHNICAL SUPPORT.  The CCC currently utilizes a state of the art digital
private telephone exchange ("PBX") and Automatic Call Distribution ("ACD")
system to provide full-time individualized technical support for each cable
affiliate system. We are currently implementing a new Aspect ACD system
accompanied by Clarify's customer care software allowing a subscriber's
information and history to be presented to a technical support representative in
conjunction with each call. Our "knowledge base system" facilitates expedient
trouble shooting and historical reporting on an individualized cable system
basis delivered to cable affiliates in real-time through a Web-based interface
or monthly via e-mail.
 
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VENDOR RELATIONSHIPS
 
    In addition to the relationships that we have with Excite, MCI, MFS and
Sprint, we currently depend on a limited number of other suppliers for certain
key technologies used to provide Internet related services. In particular, we
depend on 3Com and Com21 for headend and cable modem technology and Cisco
Systems, Inc. for network routing and switching hardware.
 
COMPETITION
 
    We face competition in two broad areas: (i) competition for partnerships
with cable operators from other cable modem-based providers of Internet access
services, and (ii) competition from other types of providers of Internet
services, including offerings directly by cable operators.
 
    Even if a consumer believes that cable-based Internet access is the best
method of accessing the Internet, the consumer may not be able to obtain this
service from us unless the consumer lives in an area serviced by a cable
operator that has partnered with us. Thus, an additional and important class of
competition could come from companies which seek to partner with cable operators
and offer to equip these cable systems with Internet access capability or to
manage the cable operator's Internet services, or from cable operators who
decide not to choose a partner but rather to build their own Internet service
themselves.
 
    NATIONAL CABLE MODEM SERVICE PROVIDERS.  Competitive cable modem service
providers such as @Home and RoadRunner (and their respective cable partners) are
deploying high-speed Internet access services over HFC cable networks. Where
deployed, these networks provide similar services to those offered by us. These
providers and their MSO affiliates have substantially greater financial and
operational resources than us and may accordingly be able to deploy their
service more rapidly and aggregate content
 
more effectively than us. In addition, such competitive providers enjoy an
inherent advantage in marketing their services to their MSO affiliates by virtue
of such affiliations.
 
    SYSTEM INTEGRATORS.  Companies like Convergence.com, HSAnet, OSS and the
GlobalCenter service of Frontier Communications offer their services to cable
operators to assist these cable operators in upgrading their systems to carry
Internet and Web-based applications. These companies initially charged cable
operators for their technical services, but recently some have adopted a
partnership model similar to ours in which the systems integrator will absorb
the cost of the technical upgrading of the system and the integrator and the
cable operator will share revenues.
 
    There are many competing technologies for delivering Internet access to
homes and businesses which compete with the ISP Channel. The number of such
competing technologies is growing, and we expect that competition will intensify
in the future. Our competitors comprise several categories of providers of
Internet services: incumbent local exchange carriers ("ILECs"), interexchange
carriers ("IXCs"), competitive local exchange carriers ("CLECs"), ISPs, OSPs,
wireless and satellite data service providers and DSL focused CLECs.
 
    Many of these competitors are offering (or may soon offer) technologies and
services that will directly compete with the ISP Channel. Such technologies
include ISDN, DSL and wireless data. Certain bases of competition in our markets
include transmission speed, reliability of service, breadth of service
availability, price/performance, network security, ease of access and use,
content bundling, customer support, brand recognition, operating experience,
capital availability and exclusive contracts. We believe that we compare
unfavorably with our competitors with regard to, among other things, brand
recognition, operating experience, exclusive contracts, and capital
availability. Many of our competitors and potential competitors have
substantially greater resources than us and we cannot assure you that we will be
able to compete effectively in our target markets. Our ability to compete may be
further impeded if, as evidenced by the recent merger between AT&T and TCI,
competitors utilizing different or the same technologies seek to merge to
enhance their competitive strengths.
 
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    Each of these classes of competitors is detailed below:
 
    ILECS.  All of the largest ILECs that are present in our target markets are
conducting technical and/or market trials of DSL-based data services. In
addition, the FCC has initiated a proceeding to determine the level of
regulation that will apply to ILEC provision of "advanced services" (of which
DSL-service is one type). In this proceeding, the FCC has proposed, among other
things, to permit ILECs to offer advanced services on a deregulated basis if the
ILEC provides advanced services through a separate affiliate that meets certain
specified separation requirements. While it is uncertain whether the FCC will
adopt this approach or some other approach, it is likely that any decision by
the FCC to grant ILECs any type of regulatory relief will increase the ILECs'
competitiveness, which in turn could decreased the competitiveness of our
services.
 
    Under current laws and regulations, a Bell Operating Company ("BOCs") is
prohibited from offering any telecommunications service (including DSL service)
between certain specified geographic boundaries, known as LATAs until the FCC
determines that the BOC has met a statutory checklist designed to promote
competition in local markets. The FCC recently has rejected requests by certain
regional BOCs to waive this restriction for data services, although the FCC has
proposed to modify this restriction on a case-by-case basis to allow BOCs to
engage in limited inter-LATA services. If the BOCs are permitted to provide data
services on a limited inter-LATA basis, if a court overturns the FCC's decision
not to grant a general waiver of the inter-LATA, or if the FCC determines that a
BOC has met the statutory checklist then the resulting ability of the BOCs to
provide inter-LATA service may adversely affect our competitiveness.
 
    As they move forward in implementing DSL-based data services (and secure any
additional needed regulatory approvals), the RBOCs and other ILECs will
represent strong competition in all of our target service areas. The ILECs have
an established brand name and reputation for high quality in their service
areas, possess sufficient capital to deploy DSL equipment rapidly, have their
own copper lines and can bundle digital data services with their existing analog
voice services to achieve economies of scale in serving customers.
 
    NATIONAL LONG DISTANCE CARRIERS.  IXCs, such as AT&T, Sprint and WorldCom
have deployed large-scale Internet access networks, sell connectivity to
businesses and residential customers and have high brand recognition. They also
have interconnection agreements with many of the ILECs from which they could
begin to offer DSL services competitive with the ISP Channel. The recent
AT&T/TCI merger allows AT&T to provide Internet services using TCI's cable
infrastructure and gives AT&T a significant economic and voting interest in
@Home.
 
    FIBER-BASED CLECS ("FCLECS").  FCLECs such as Intermedia Communications
Group and ICG Communications have extensive fiber networks in many metropolitan
areas primarily providing high-speed digital and voice circuits to large
customers. Some FCLECs have announced plans to offer DSL services competitive
with the ISP Channel in many markets targeted by us. These companies could
modify their current business focuses to include residential and small business
customers using cable-based access or DSL in combination with their current
fiber networks.
 
    INTERNET SERVICE PROVIDERS.  ISPs such as BBN (acquired by GTE Corporation),
UUNET (acquired by WorldCom), Earthlink, Concentric Network, MindSpring, Netcom
and PSINet provide Internet access to residential and business customers,
generally using the existing public switched telephone network at ISDN speeds or
below. Some ISPs such as HarvardNet in Massachusetts, InterAccess in Illinois
and Vitts Corporation in New Hampshire have begun offering DSL-based services.
Additional ISPs could become DSL service providers competitive with us.
 
    ONLINE SERVICE PROVIDERS.  OSPs include companies such as AOL, Compuserve
(acquired by AOL), MSN (a subsidiary of Microsoft Corp.), Prodigy, WorldGate and
WebTV (acquired by Microsoft Corp.) that provide, over the Internet and on
proprietary online services, content and applications ranging from news and
sports to consumer video conferencing. These services are designed for broad
consumer
 
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access over telecommunications-based transmission media, which enable the
provision of digital services to the significant number of consumers who have
personal computers with modems. In addition, they provide Internet connectivity,
ease of use and consistency of environment. Many of these OSPs have developed
their own access networks for modem connections. If these OSPs were to extend
their access networks to cable-based access or DSL, they would compete with us.
 
    WIRELESS AND SATELLITE DATA SERVICE PROVIDERS ("WSDSPS").  WSDSPs are
developing wireless and satellite-based Internet connectivity. We may face
competition from terrestrial wireless services, including two Gigahertz ("GHz")
and 28 GHz wireless cable systems, multichannel multipoint distribution service
("MMDS") and local multipoint distribution service ("LMDS"), and 18 GHz and 39
GHz point-to-point microwave systems. For example, the FCC has amended its rules
to permit MMDS licensees to use their systems to offer two-way services,
including high-speed data, rather than solely to provide one-way video services.
The FCC also recently awarded LMDS licenses, which can be used for high-speed
data services as well. In addition, companies such as Teligent, Inc., Advanced
Radio Telecom Corp. and WinStar Communications, Inc. hold point-to-point
microwave licenses to provide fixed wireless services such as voice, data and
videoconferencing.
 
    We also may face competition from satellite-based systems. Motorola
Satellite Systems, Inc., Hughes Space and Communications Group (a subsidiary of
General Motors Corporation), Teledesic and others have filed applications with
the FCC for global satellite networks which can be used to provide broadband
voice and data services.
 
    In January 1997, the FCC allocated 300 MHz of spectrum in the 5 GHz band for
unlicensed devices to provide short-range, high-speed wireless digital
communications. These frequencies must be shared with incumbent users without
causing interference. Although the allocation is designed to facilitate the
creation of new wireless LANs, it is too early to predict whether users of these
frequencies could become competitors of the ISP Channel.
 
    DSL-FOCUSED CLECS.  Certain companies, such as Covad and Rhythms
NetConnections have obtained CLEC certification and are offering high-speed data
services using a strategy of co-locating in ILEC central offices. The 1996 Act
specifically grants any and all CLECs the right to negotiate interconnection
agreements with the ILEC providing for such co-location.
 
FEDERAL REGULATION
 
    INTERNET REGULATION.  Our Internet services are not currently subject to
direct regulation by the FCC or any other governmental agency. However, it is
possible that new laws and regulations may be adopted that would subject the
provision of our Internet services to government regulation. Certain other
legislative initiatives, including those involving taxation of Internet services
and payment of access charges by ISPs, are also possible. Any new laws regarding
the Internet, particularly those that impose regulatory or financial burdens,
could impact adversely our ability to provide various services and could have a
material adverse effect on our results of operations and financial condition. We
cannot predict the impact, if any, that any future laws or regulatory changes
may have on our business.
 
    The introduction of, or changes to, regulations that directly or indirectly
affect the regulatory status of Internet services, affect telecommunications
costs (including the application of reciprocal compensation requirements, access
charges or universal service contribution obligations to Internet services), or
increase the competition from regional telecommunications companies or others,
could have a material adverse effect on our results of operations and financial
condition. For instance, if the FCC determines, through any one of its ongoing
or future proceedings, that the Internet is subject to regulation, or that cable
facilities used to provide Internet access must be opened to competitors, we or
our cable partners could be required to comply with a number of FCC regulations,
including but not limited to rules relating to entry/exit, facility access by
competitors, reporting, fee, and record-keeping requirements, marketing
restrictions, access charge obligations, and universal service contribution
obligations, which could adversely impact our ability to provide various planned
services and have a
 
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material adverse effect on our results of operations and financial condition. We
cannot predict the impact, if any, that regulations or regulatory changes may
have on our business. A final determination by the FCC that providing Internet
transport or telephony services to customers over an IP-based network is subject
to regulation also could impact adversely our ability to provide various planned
services and could have a material adverse effect on our results of operations
and financial condition.
 
    One issue that could have a material effect on us is the continued
classification by the FCC of Internet access services as an "Information
Service." In the FCC's April 10, 1998 Report to Congress (the "April Report"),
the FCC discussed whether ISPs should be classified as telecommunications
carriers, and, on that basis, be required to contribute to the USF. The April
Report concluded that Internet access service-which the FCC defined as an
offering combining computer processing, information storage, protocol
conversion, and routing transmissions-is an "information service" under the
Telecommunications Act of 1996 and thus not subject to regulation. In contrast,
the FCC found that the provision of transmission capabilities to ISPs and other
information services providers do constitute "telecommunications services" under
the Telecommunications Act of 1996. Consequently, parties providing those
telecommunications services are subject to current FCC regulation (and the
corresponding USF obligations).
 
    Another significant regulatory issue concerns the obligation of ISPs to pay
access charges to ILECs. Unlike "basic services," "enhanced services," which are
generally analogous to "information services" and include Internet access
services, have been exempt from interstate access charges. In 1997, the FCC
declined to modify the exemption, and the FCC's decision was affirmed by the
United States Court of Appeals for the Eighth Circuit. Recently, the FCC has
determined that dial-up calls to ISPs are interstate, not local, calls for
regulatory purposes. It is uncertain whether this decision will have an adverse
affect on the ISP exemption from access charges. We cannot assure you, however,
that the FCC or the courts will not revisit this issue in the future and decide
to eliminate the access charge exemption applicable to ISPs.
 
    Another major regulatory issue concerns Internet-based telephony. In the
April Report, the FCC observed that Internet-based telephone service (which the
FCC called "IP telephony") appears to be a telecommunications service rather
than an unregulated information service. For example, in the April Report, the
FCC stated its intention to consider whether to regulate voice and fax telephony
services provided over the Internet as "telecommunications" even though Internet
access itself would not be regulated. The FCC is also considering whether such
Internet-based telephone services should be subject to the universal service
support obligations discussed above, or pay carrier access charges on the same
basis as traditional telecommunications companies. We cannot predict how the FCC
will resolve this issue, or the effect that the FCC's resolution would have on
our business.
 
    We could also be affected in a material adverse way by federal and state
laws and regulations relating to the liability of online services companies and
Internet access providers for information carried on or disseminated through
their networks. Several private lawsuits seeking to impose such liability upon
online services companies and Internet access providers are currently pending.
In addition, legislation has been enacted and new legislation has been proposed
that imposes liability for the transmission of or prohibits the transmission of
certain types of information on the Internet, including sexually explicit and
gambling information. The United States Supreme Court has already held
unconstitutional certain sections of the Communications Decency Act of 1996 that
would have proposed to impose criminal penalties on persons distributing
"indecent" materials to minors over the Internet. Congress subsequently enacted
legislation that imposes both criminal and civil penalties on persons who
knowingly or intentionally make available materials through the Internet that
are "harmful" to minors. However, that new law generally excludes from the
definition of "person" ISPs that are not involved in the selection of content
disseminated through their networks. Congress also enacted legislation recently
that limits liability for online copyright infringement. That latter law
includes exemptions which enable ISPs to avoid copyright infringement if they
merely transmit material produced and requested by others. It is possible that
other laws and regulations could be enacted in the
 
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future that would place copyright infringement liability more directly on ISPs.
The imposition of potential liability on us and other Internet access providers
for information carried on or disseminated through their systems could require
us to implement measures to reduce our exposure to such liability, which may
require us to expend substantial resources or to discontinue certain service or
product offerings. The increased attention to liability issues as a result of
lawsuits and legislative actions and proposals could impact the growth of
Internet use. While we carry professional liability insurance, it may not be
adequate to compensate claimants or may not cover us in the event we become
liable for information carried on or disseminated through our networks. Any
costs not covered by insurance incurred as a result of such liability or
asserted liability could have a material adverse effect on our results of
operations and financial condition.
 
STATE REGULATION
 
    As use of the Internet has proliferated in the past several years, state
legislators and regulators have increasingly shown interest in regulating
various aspects of the Internet. Much of the legislation that has been proposed
to date may, if enacted, handicap further growth in the use of the Internet. It
is possible that the state legislatures and regulators will attempt to regulate
the Internet in the future, either by regulating transactions or by restricting
the content of the available information and services. Enactment of such
legislation or adoption of such regulations could have a material adverse impact
on us.
 
    One area of potential state regulation concerns taxes. The United States
Congress recently enacted a three-year moratorium on new state and local taxes
on the Internet (those not generally imposed or actually enforced prior to
October 1, 1998) as well as on taxes that discriminate against commerce through
the Internet. Congress also established an advisory commission to study and make
recommendations on the federal, state, and local taxation of Internet-related
commerce. These recommendations are due to Congress by April 2000 and could
serve as the basis for additional legislation. Previous to the enactment of the
tax moratorium, a significant number of bills had been introduced in state
legislatures that would have taxed commercial transactions on the Internet.
Future laws or regulatory changes that lead to state taxation of Internet
transactions could have a material adverse impact on us.
 
    Although customer-level use of the Internet to conduct commercial
transactions is still in its infancy, a growing number of corporate entities are
engaging in Internet transactions. This Internet commerce has given rise to a
number of legal and regulatory issues, such as (i) whether and how certain
provisions of the Uniform Commercial Code (adopted by 49 states) apply to
transactions carried out on the Internet and (ii) how to decide which
jurisdiction's laws are to be applied to a particular transaction. It is not
possible to predict how state law will evolve to address new transactional
circumstances created by Internet commerce, or whether the evolution of such
laws will have a material adverse impact on us.
 
    State legislators and regulators have also sought to restrict the
transmission or limit access to certain materials on the Internet. For example,
in the past several years, various state legislators have sought to limit or
prohibit: (i) certain communications between adults and minors, (ii) anonymous
and pseudonymous use of the Internet, (iii) on-line gambling, and (iv) the
offering of securities on the Internet. Enforcement of such limitations or
prohibitions in some states could affect transmission in other states. State
laws and regulations that restrict access to certain materials on the Web could
inadvertently block access to other permissible sites. We cannot predict the
impact, if any, that any future laws or regulatory changes in this area may have
on our business. Some states have also sought to impose tort liability or
criminal penalties on various conduct involving the Internet, such as the use of
"hate" speech, invasion of privacy, and fraud. The adoption of such laws could
adversely impact the transmission of non-offensive material on the Internet and,
to that extent, possibly have a material adverse impact on our business.
 
    We anticipate that we may in the future seek to offer telecommunications
service as a CLEC. All states in which we operate require a certification or
other authorization from the state regulatory
 
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<PAGE>
commission to offer intrastate telecommunications services. Many of the states
in which we operate are in the process of addressing issues relating to the
regulation of CLECs. Some states may require authorization to provide enhanced
services.
 
    The Telecommunications Act contains provisions that prohibit states and
localities from adopting or imposing any legal requirement that may prohibit, or
have the effect of prohibiting, the ability of any entity to provide any
interstate or intrastate telecommunications service. The FCC is required to
preempt any such state or local requirements to the extent necessary to enforce
the Telecommunications Act's open market entry requirements. States and
localities may, however, continue to regulate the provision of intrastate
telecommunications services and require carriers to obtain certificates or
licenses before providing service.
 
    In states where we operate, rulemaking proceedings, arbitration proceedings
and other state regulatory proceedings that may affect our ability to compete
with ILECs are now underway or may be instituted in the future. These
proceedings involve a variety of telecommunications issues, including but not
limited to: pricing and pricing methodologies of local exchange and intrastate
interexchange services; development and approval of resale agreements between
ILECs and CLECs and among CLECs; terms and conditions governing the provision of
telecommunications services; customer service and unauthorized changes in
customer-selected telephone service providers; complaints regarding
anticompetitive practices and transactions between affiliated telecommunications
companies; denial of entry into telecommunications markets; discount levels for
resale of local exchange and toll services; treatment of and compensation for
calls to Internet service providers; charges for access to ILEC networks; cost
sharing and implementation of interim and permanent number portability; dialing
parity; access to and responsibility for universal service funding; and review
and recommendation to the FCC concerning RBOC authorization to offer in-region
long distance service. To the extent we decide in the future to install our own
transmission facilities, rulemaking proceedings, arbitration proceedings and
other state regulatory proceedings may also affect our ability to compete with
ILECs. These proceedings may involve issues including but not limited to:
co-location of ILEC and CLEC facilities; interconnection agreements between
ILECs and CLECs; and access to unbundled and combined network elements of ILECs.
In addition, states in which we operate may consider legislation that involves
issues including but not limited to: any of the aforementioned issues in
rulemaking proceedings, arbitration proceedings and other state regulatory
proceedings; alternative forms of regulation; and limitations on the provision
of competitive telecommunications services.
 
LOCAL REGULATION
 
    Although local jurisdictions generally have not sought to regulate the
Internet, it is possible that such jurisdictions will seek to impose regulations
in the future. In particular, local jurisdictions may attempt to tax various
aspects of Internet access or services, such as transactions handled through the
Internet or subscriber access, as a way of generating municipal revenue. The
imposition of local taxes and other regulatory burdens by local jurisdictions
could have a material adverse impact on us.
 
    In the context of the AT&T/TCI merger, several local jurisdictions are
considering requiring open access to the cable platform for competitive ISPs.
Certain local jurisdictions that approved the AT&T/ TCI merger have imposed open
access conditions on such approval, while other such local jurisdictions have
rejected such conditions, or have reserved the right to impose such conditions
in the future. While any such conditions apply only to cable systems operated by
TCI, continued debate over this issue may cause new laws or regulations to be
enacted that would directly effect our business, including our ability to enter
into exclusive arrangements with our cable affiliates.
 
    Our networks may also be subject to numerous local regulations such as
building codes and licensing. Such regulations vary on a city by city and county
by county basis. To the extent we decide in the future to install our own
transmission facilities, we will need to obtain rights-of-way over private and
publicly owned land. We cannot assure that such rights-of-way will be available
to us on economically reasonable or advantageous terms.
 
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<PAGE>
FOREIGN REGULATION
 
    If our services become available over the Internet in foreign countries, and
if we facilitate sales by our affiliates to end users located in such foreign
countries, such jurisdictions may claim that we are required to qualify to do
business in the particular foreign country. Qualification to do business in a
foreign jurisdiction could subject us to taxes, regulations, and other legal
requirements which could have a material adverse impact on our results of
operations and financial condition. Conversely, failure by us to qualify as a
foreign corporation in a jurisdiction where we are required to do so could
subject us to taxes, interest and penalties and could impair our ability to
enforce contracts in such jurisdictions. It is also possible that the statutes
and regulations of any applicable foreign jurisdiction could allow claims to be
made against ISPs for defamation, negligence, copyright or trademark
infringement, or other theories based on the nature and content of the materials
disseminated through their networks. Any such legislation or regulation, or the
application of laws or regulations from jurisdictions whose laws do not
currently apply to our business, could have a material adverse effect on our
results of operations and financial condition.
 
OTHER REGULATIONS
 
    The foregoing discussion of regulatory factors does not describe all laws,
regulations, or restrictions that may apply to us. Nor does it review all laws
or regulations under consideration by federal and state governmental bodies that
may affect our operations. It is possible that present and future laws and
regulations not discussed here could have a material adverse effect on our
results of operations and financial condition.
 
BACKLOG
 
    As of March 3, 1999, the ISP Channel had 31 signed contracts representing
126 cable systems and approximately 1.6 million homes passed. Twenty-three of
these systems, representing over 264,000 homes passed, have been equipped and
have begun offering our services. Approximately one hundred of these systems,
representing approximately 1.3 million homes passed, are in backlog. As of March
3, 1999, we had approximately 2,200 residential and business subscribers to our
ISP Channel service, plus approximately 500 customer orders in backlog.
 
EMPLOYEES
 
    As of February 28, 1999 we had eight full-time employees at our corporate
headquarters. The ISP Channel had 86 employees.
 
FACILITIES
 
    Our corporate offices and some of the operations associated with our ISP
Channel operations occupy approximately 33,660 square feet of office space in
San Francisco, California, pursuant to a lease expiring in 2006. We intend to
increase our leased space in Mountain View, California, where our Network
Operations Center is located, from 8,300 square feet to approximately 22,800
square feet.
 
LEGAL PROCEEDINGS
 
    We have no material pending litigation related to the ISP Channel.
 
                        INTELLIGENT COMMUNICATIONS, INC.
 
    Intelligent Communications provides two-way satellite Internet access
options utilizing VSAT technology. Intelligent Communications focuses its sales
penetration efforts on rural markets, particularly ISPs, educational
institutions and small businesses. In addition to providing Internet access
 
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<PAGE>
options, Intelligent Communications provides Internet-based applications,
consulting services and full Internet services to the marketplaces it serves.
Intelligent Communications' access options include both VSAT dedicated and
dial-up Internet access (including ISDN and direct network connectivity).
Intelligent Communications' other products and services include Web server
hosting and integration services, client software development and maintenance
services, training and network integration and consulting services. Intelligent
Communications' VSAT network infrastructure currently allows network
connectivity throughout North America. Intelligent Communications' VSAT-based
point of presence ("POP") locations can be placed throughout the 48 lower states
as well as Southern Canada and Southern Alaska. Intelligent Communications may
provide its Internet services in the C-band satellite arena in addition to its
Ku-band offering. Many international satellites utilize the C-band architecture
and Intelligent Communications expects to retrofit its equipment for C-band
coverage areas with little difficulty.
 
    Intelligent Communications' objective is to become the leading provider of
complete communications solutions using Internet and VSAT-related technologies
to rural, suburban and urban educational institutions, ISPs and private
corporate intranets. As a national ISP, Intelligent Communications provides a
cost-effective alternative for Internet services and solutions to rapidly
growing Internet customer networks. Intelligent Communications has worked toward
achieving this position by focusing on building a high performance network
infrastructure, integrating and expanding its suite of value-added products and
services, investing in its network operations and technical support
infrastructure, expanding and tailoring its sales and marketing efforts to reach
its targeted customers more effectively, and building and leveraging
relationships with strategic partners.
 
PRODUCTS AND SERVICES
 
    Intelligent Communications provides its customers with a comprehensive range
of Internet access options, applications and consulting services. Intelligent
Communications believes that, over time, its strategic focus on business
applications for the Internet and its niche network connectivity options will
play a larger role in differentiating Intelligent Communications from its
competitors. Intelligent Communications' options and services include a stable,
low-cost VSAT system based on two-way satellite technology, providing high-speed
access to the Internet. Early in 1998, Intelligent Communications introduced the
T1 Plus product line as a solution to the marketplace. In addition, Intelligent
Communications developed the Edge Connector server to enhance the VSAT network
connectivity system. This comprehensive package of Internet applications is
customized to work within the VSAT network, specifically for the ISP industry.
Cache Plus, similar to the Edge Connector, was created as Intelligent
Communications' answer to internet backbone congestion. The objective of Cache
Plus is to move a substantial amount of the Web, FTP and NNTP traffic from the
internet backbone to the 'network edge' via a local proxy server. This proxy
server is a 'child' to a large 'parent' proxy server at Intelligent
Communications' data center in Fremont, California. Connectivity between the
child and parent is accomplished by utilizing Intelligent Communications'
satellite based TCP/IP network and a VSAT antenna at the remote location. This
VSAT connection is accomplished with either a two-way VSAT solution or a
receive-only VSAT antenna. The child proxy server is benefited by the proxy
activity from other users on the satellite carrier. The major benefit of such
technology lies in its ability to cache a majority of the web's most popular
sites.
 
    The proxy server connection is available through three different VSAT
service options and pricing packages. Each solution requires a local proxy
server utilizing the ICP protocol standard. Intelligent Communications makes its
Edge Connector server solution available and delivers it pre-configured to
operate as a DNS, Web, Telnet, FTP, E-Mail and Proxy server. This system is
based on the Unix operating system and is available in numerous configurations.
Network address translation is also a configuration option for this server.
 
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<PAGE>
    Additionally, Intelligent Communications offers connectivity services based
on a range of VSAT, ISDN and dedicated leased circuit options for customers
ranging from 115 kbps to 2 mbps data transfer speeds. The majority of customers
use Intelligent Communications as their primary gateway to the Internet and rely
on Intelligent Communications to connect, secure and maintain their network
integrity. Intelligent Communications designs and out-source manufactures VSAT
equipment specifically for its applications.
 
    Intelligent Communications makes a variety of other products and services
available, including Web server hosting and content development services, client
software products and training. All of these products and services are
integrated to provide customers with a total solution to their Internet
application needs. Intelligent Communications enables Internet users to purchase
access, applications, products and services, including network integration
services, through a single source. Intelligent Communications' NOC continually
monitors traffic across its network. In addition to network monitoring,
Intelligent Communications also provides technical support to its customers via
a toll-free telephone number 24 hours a day, 7 days a week.
 
SALES AND MARKETING
 
    Intelligent Communications coordinates national advertising campaigns using
intensified direct mailings focusing on ISPs, educational institutions and
corporate intranets. Intelligent Communications will soon begin marketing
activities in Central and South America as well as other new markets and
geographies. The corporate sales and marketing staff will be broken into the
following three divisions: (i) network sales, (ii) reseller network sales and
(iii) content and hosting sales. The sales staff is supervised by Intelligent
Communications' corporate headquarters in Fremont, California. Intelligent
Communications has begun negotiating international alliances and/or partnering
arrangements with other larger telecommunications company's for international
marketing and satellite capacity.
 
    Intelligent Communications is also focusing on building and leveraging
relationships with its strategic partners. This involves expanding market
coverage by partnering into new POP locations and building new relationships
with other Internet products and service providers. This focus will extend the
reach of the Intelligent Communications network to virtually all major cities
and locations throughout the United States. By expanding Intelligent
Communications' network coverage, Intelligent Communications is positioning
itself to create new partnerships in developing economies and marketing
relationships with corporations and membership based organizations (e.g. Rural
Electric Associations, Credit Unions, etc.). Expanded network coverage will also
allow Intelligent Communications to provide private labeled network connectivity
to its partners.
 
COMPETITION
 
    The market for Internet access services is extremely competitive.
Intelligent Communications believes that its ability to compete successfully
depends upon a number of factors, including: market presence; the capacity,
reliability, and security of its network infrastructure; the pricing policies of
its competitors and suppliers; the timing and release of new products and
services by Intelligent Communications and its competitors; and industry and
general economic trends.
 
    The competitors of Intelligent Communications are broken into three groups:
(i) other Internet access providers including Netcom, PSINet, BBN, Prodigy and
AOL, (ii) Telecommunications companies, including MCI, AT&T and Sprint, and
(iii) other VSAT-based network connectivity companies, including NSN, CyberSat
and Hughes Satellite Service.
 
    While Intelligent Communications believes that the price and performance
characteristics of its products and services are currently competitive,
increased competition may result in price reductions, reduced gross margin and
loss of market share, any of which could materially affect Intelligent
Communications. Many of Intelligent Communications' current and potential
competitors have
 
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<PAGE>
significantly greater financial, technical, marketing, and other resources than
Intelligent Communications. As a result, they may be able to respond more
quickly to new or emerging technologies and changes in customer requirements, or
to devote greater resources to the development, promotion, sale, and support of
their products than Intelligent Communications. The introduction of products
embodying new technologies and the emergence of new industry standards could
render Intelligent Communications' existing products obsolete and unmarketable.
In addition, current and potential competitors have established or may establish
cooperative relationships among themselves or with third parties. Accordingly,
it is possible that new competitors or alliances among competitors may emerge
and rapidly acquire significant market share. We cannot assure you that
Intelligent Communications will be able to compete successfully against current
or future competitors or that the pressures faced by Intelligent Communications
will not materially adversely affect Intelligent Communications.
 
    Although most of the established online services and telecommunications
companies currently offer only limited Internet access, many have announced
plans to offer expanded Internet access capabilities. Intelligent Communications
expects that all of the major online services and telecommunications companies
will compete fully in the Internet access market and expand the availability of
terrestrial based dedicated circuits, such as ISDN and fiber optics. Intelligent
Communications believes that new competitors, including large networking,
software, media, and other technology and telecommunications companies will
enter the wireless based Internet access markets, resulting in even greater
competition for Intelligent Communications. Certain companies have obtain or
expanded their Internet access products and services as a result of acquisitions
which may permit Intelligent Communications' competitors to devote greater
resources to the development and marketing of new competitive products and
services and the marketing of existing products and services. Also, the ability
of some of Intelligent Communications' competitors to bundle other services and
products with Internet access services could place Intelligent Communications at
a competitive disadvantage. Intelligent Communications' competitors are
primarily using equipment made by other third party firms, whereas, Intelligent
Communications develops its equipment specifically for its target markets. The
majority of Intelligent Communications competitors are also focused offshore at
the international markets.
 
    Due to increased competition, Intelligent Communications expects to
encounter pricing pressures which could result in significant reductions in the
average selling price of Intelligent Communications' many services. This may
include the cost of Internet access services. We cannot assure you that
Intelligent Communications will be able to offset the effects of price
reductions with an increase in its customer base, its revenues, cost reductions,
or otherwise. Also, Intelligent Communications believes that the industry will
see mergers and consolidation in the near future, which could result in greater
price and other competition in the industry. Increase price or other competition
could also result from erosion of Intelligent Communications' market share and
could have a material adverse effect on Intelligent Communications. We cannot
assure you that Intelligent Communications will have the financial resources,
technical expertise, or marketing and support capacity to continue to compete
successfully.
 
EMPLOYEES AND FACILITIES
 
    As of February 28, 1999, Intelligent Communications had 20 employees plus
four contract workers. None of Intelligent Communications' employees is
currently subject to any collective bargaining agreement.
 
    Intelligent Communications operates from three principal facilities.
Corporate headquarters are located in a 9,000 square foot office space rented in
Fremont, California. Intelligent Communications leases a 6,300 square foot
warehouse in Hayward, California and a 1,400 square foot Customer Service Center
in Chippewa Falls, Wisconsin. Intelligent Communications' handles client-side
technical support issues and order fulfillment through its Customer Service
Center in Chippewa Falls, Wisconsin.
 
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<PAGE>
LEGAL PROCEEDINGS
 
    Intelligent Communications has no material pending litigation.
 
                      MICROGRAPHIC TECHNOLOGY CORPORATION
 
    As part of our new focus, we have signed a letter of intent to sell MTC
which, because of its size in relation to our overall assets and because of the
concurrent sale of our telecommunications business, KCI, is subject to approval
of our shareholders. Our Board of Directors intends to submit a proposal to sell
MTC together with its recommendation in favor of such proposal to our
shareholders at our 1999 annual meeting of shareholders and has no reason to
believe that such proposal will not be approved. Because such sale is subject to
approval of our shareholders, however, the sale of MTC is not reflected herein
as a discontinued business.
 
    MTC designs, develops, and manufactures sophisticated, automated electronic
document management and film-based imaging solutions for customers with
large-scale, complex, document-intensive requirements. MTC's hardware and
software products are based on an industry standard client-server architecture,
providing flexibility to connect to a wide variety of information systems and
produce output to various storage media, including optical disk, magnetic disk
and tape, CD-ROM, and microfilm and microfiche, spanning the entire document
lifecycle. MTC manufactures a family of Computer Output to Microfilm ("COM")
production systems, from which it has historically derived the majority of its
revenues. MTC's proprietary software captures information from a variety of
sources, then intelligently indexes and directs the data for storage,
distribution and retrieval. MTC expects that its business will increasingly be
focused on the distribution and retrieval of electronically captured information
over a variety of communications media, such as the Internet, LANs and wide area
networks ("WANs"). To this end, MTC is pursuing a strategy of partnering with
providers of features or elements that enhance MTC's electronic data
distribution solutions.
 
PRODUCTS AND SERVICES
 
    MTC's products consist of a variety of electronic and film-based solutions.
 
    ELECTRONIC SOLUTIONS
 
    INFORMATION DISTRIBUTION SYSTEM.  The integrated IDS software solution
allows users to automatically collect, organize and transport information to the
print or storage media of choice, enhancing the productivity and cost efficiency
of computer output and storage operations. The following product options
comprise MTC's IDS solution:
 
    INFORMATION DISTRIBUTION SYSTEM EXECUTIVE ("IDS EXEC").  The IDS EXEC
software product integrates input, management, execution and reporting
activities under a single point of control, improving efficiency. The IDS EXEC
console manages all data input, job resources, job prioritization and
production, tracks job status and reports audit and job statistics. The IDS EXEC
also intelligently indexes source information for convenient and timely
retrieval irrespective of the storage medium. Additionally, IDS EXEC makes it
possible to reorder images submitted in one sequence to any other logical
ordering sequence specified by the user. Finally, the IDS EXEC platform contains
a variety of Internet-specific applications that offer its users Internet-based
data input and document viewing.
 
    DOCUMENT ORGANIZER.  Document Organizer is a client/server-based bundling
system that analyzes documents and organizes them for production. Document
Organizer arranges large-scale print applications, such as bank statements or
insurance policies, according to the customer's distribution and retrieval
requirements. This allows customers to deliver their important information
according to priority, production process, and delivery schedule.
 
                                       77
<PAGE>
    PAGE HANDLER.  Page Handler is a high-speed electronic page-print
interpreter that accepts mainframe print application input which it then
transforms into a variety of output formats, including Internet-compatible
formats, providing the customer with added flexibility as application needs
change.
 
    COMPUTER OUTPUT TO LASER DISK ("COLD") INTEGRATION.  MTC is a value-added
reseller of integrated COLD solutions for document management.
 
    FILM-BASED SOLUTIONS
 
    MTC's film-based imaging systems, an alternative to paper and long-term
electronic storage, convert scanned or digital information directly from a
computer or magnetic tape to an analog format for archiving on microfilm or
microfiche. MTC's film-based solutions include:
 
    COM SYSTEMS.  MTC is a leading manufacturer of automated "cut fiche"
recording and duplicating systems and related software. MTC's COM systems
provide an architectural platform that has universal capability to transfer any
data format to fiche. A key differentiating factor of MTC's COM system is its PC
based client-server architecture.
 
    OTHER.  MTC offers a complete line of original and duplicate microfilm and
chemicals for use in its COM printer and duplicator systems. MTC acquires a
significant portion of its microfilm and media supplies from Eastman Kodak and
sells them on a drop-ship basis. MTC also supplies spare parts for the worldwide
maintenance of its installed COM user base. Maintenance is subcontracted to
third party organizations, for which MTC receives a monthly royalty.
 
CUSTOMERS
 
    MTC markets its products and services principally to high-volume
document-intensive organizations, such as banks, brokerages and other financial
services companies and document-based service providers. Other customers include
businesses primarily in the healthcare industry and government agencies who
desire to use imaging technology to archive large quantities of documents.
Current customers include over 50 service bureaus and organizations such as
Equifax Inc., the Federal Aviation Administration, the Deutsche Bundesbank,
Deutsche Bank AG, Royal Bank of Scotland Group plc, the United States Marine
Corps, and Xerox Corporation.
 
COMPETITION
 
    The document management industry is highly competitive and rapidly changing.
MTC competes on the basis of breadth of offering, cost, flexibility and customer
service. MTC's strategy of designing its software solutions around an open
architecture has allowed its existing solutions to be more readily adaptable to
changes in the computer industry and more readily acceptable by new
technologies. MTC believes that these intelligent software platforms give its
overall document management solutions a competitive advantage.
 
    MTC has two direct competitors to its hardware products: Agfa in Europe and
Anacomp worldwide. Indirect competitors include IBM, Fuji, Mobius Management
Systems, Inc., Storage Technology and others. In most cases, MTC's competitors
have longer operating histories, greater name recognition, and significantly
greater financial, technical and marketing resources than MTC. While MTC is not
aware of any direct competitors to its software product offerings, the industry
is rapidly evolving and MTC may face significant competition in the future.
 
                                       78
<PAGE>
SALES AND MARKETING
 
    MTC markets its document management solutions and services worldwide. In the
United States, MTC employs a six person direct sales force. Internationally, MTC
uses a network of exclusive distributors.
 
    In order to increase its competitive advantage in certain markets, MTC has
developed a comprehensive leasing alternative for its customers. This leasing
alternative, commonly referred to as a price per fiche program ("PPF"), is a
bundled COM service solution that involves a monthly lease payment based upon
the customer's actual monthly microfiche production, a minimum monthly
production provision and lease terms of typically three to five years. In order
to meet the changing needs of its customers' financing requirements, MTC intends
to increase its emphasis on PPF programs. MTC is currently negotiating with its
international distributors, along with several institutions that have a global
financing presence, to develop similar PPF programs for international markets.
 
    MTC's electronic and film-based imaging hardware systems typically range in
price between $200,000 and $1,000,000, and may represent a significant capital
commitment by MTC's customers, leading to a lengthy sales cycle of up to 24
months. Accordingly, MTC's operating results may fluctuate significantly from
period to period.
 
SUPPLIERS
 
    MTC purchases the raw materials needed for both its manufacturing and spare
part supply operations from various third party vendors. MTC believes that it
can source these purchased parts from a variety of competing vendors and that no
single vendor possesses a critical component that cannot be purchased elsewhere.
MTC currently subcontracts its maintenance services to third party
organizations.
 
    MTC purchases a significant amount of its microfilm and media supplies from
Eastman Kodak. MTC believes it has a strong partnership with Eastman Kodak and
the two parties are currently operating under a signed vendor agreement
extending through December 31, 2000. Alternative suppliers are available to MTC,
however, in the event of an interruption in the vendor relationship.
 
RESEARCH AND DEVELOPMENT
 
    MTC believes that its future revenue growth and profitability will
principally depend on its success in developing new products, services and
distribution channels. MTC expects to continue to evaluate new product and
service opportunities and engage in extensive research and development
activities. For the year ended September 30, 1998, MTC spent approximately $1.8
million on research and development efforts.
 
EMPLOYEES
 
    As of February 28, 1999, MTC had 66 full-time employees.
 
LEGAL PROCEEDINGS
 
    We have no material pending litigation relating to MTC.
 
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                                   MANAGEMENT
 
DIRECTORS AND EXECUTIVE OFFICERS
 
    Set forth below are the names, ages and positions of our directors and
executive officers as of the date hereof. All directors hold office until their
successors are duly elected and qualified, and all executive officers hold
office at the pleasure of the Board of Directors.
 
<TABLE>
<CAPTION>
NAME                                                 AGE                         POSITION
- -----------------------------------------------      ---      -----------------------------------------------
<S>                                              <C>          <C>
Ronald I. Simon................................          60   Chairman of the Board
Dr. Lawrence B. Brilliant......................          54   Vice Chairman of the Board, President and Chief
                                                              Executive Officer
Ian B. Aaron...................................          38   Director, Vice President and President of ISP
                                                              Channel, Inc.
Garrett J. Girvan..............................          53   Chief Operating Officer
Douglas S. Sinclair............................          44   Chief Financial Officer
Steven M. Harris...............................          44   Vice President, External Affairs, General
                                                              Counsel and Secretary
Kevin Gavin....................................          39   Senior Vice President, Marketing of ISP
                                                              Channel, Inc.
Edward A. Bennett..............................          52   Director
Sean P. Doherty................................          41   Director
Robert C. Harris, Jr...........................          52   Director
</TABLE>
 
    RONALD I. SIMON has served as a member of our Board of Directors since
September 1995 and Chairman of the Board since August 1997. Mr. Simon has served
as Vice President and Chief Financial Officer of Western Water Company, a
developer and marketer of water supplies, since May 1997. Mr. Simon has also
served as Director of Westcorp Investments, a wholly-owned subsidiary of
Westcorp, Inc., a holding company for Western Financial Bank and as Director of
Citadel Corporation, a real estate investment company, since 1995. In addition,
Mr. Simon served as Chairman of Sonant Corporation, an interactive voice
response equipment company, from 1993 to 1997.
 
    DR. LAWRENCE B. BRILLIANT has served as a member of our Board of Directors
since January 1998 and served as Vice Chairman of the Board, President and Chief
Executive Officer since April 1998. Prior to joining us, Dr. Brilliant served as
President and Chief Executive Officer of Brilliant Color Cards, a telephone
debit/calling card company, from 1989 to 1998. Dr. Brilliant is a founder of
MultiVox Communications, a switched telephone reseller. Dr. Brilliant is also a
founder of the International Telecard Association and has served as Director and
Chairman Emeritus since 1992. Dr. Brilliant was also a founder of The Well in
1984 when he was CEO of Network Technologies, Inc. Dr. Brilliant has also been a
professor at the University of Michigan and has served as a medical officer with
the United Nations.
 
    IAN B. AARON has served as a member of our Board of Directors since October
1994. In addition, Mr. Aaron has served as President of ISP Channel since June
1996 and as our Vice President since December 1997. Prior to joining us, Mr.
Aaron served as President of Communicate Direct, Inc., a telecommunications
company, from 1988 to October 1994 and as Director of Marketing, Sales and
Product Development at GTE Business Communications.
 
    GARRETT J. GIRVAN has served as our Chief Operating Officer since April 1998
and also served as our Chief Financial Officer from April 1998 to November 1998.
Prior to joining us, Mr. Girvan held various positions at Viacom Cable over a
13-year period, including Chief Financial Officer and Chief Operating Officer.
While at Viacom, Mr. Girvan was involved in the development of Viacom's
broadband services.
 
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<PAGE>
    DOUGLAS S. SINCLAIR has served as our Chief Financial Officer since November
1998. Prior to joining us, Mr. Sinclair served as Chief Financial Officer of
Silicon Valley Networks, Inc., a provider of test management software to
telecommunications and networking companies, from April 1998 to November 1998,
Chief Financial Officer of International Wireless Communications, Inc., an
international cellular business operator, from 1995 to 1998, Chief Financial
Officer of Pittencrieff Communications Inc. (PCI), then a leading provider of
trunked radio services in the southwest United States, from 1993 to 1995, and
Chief Financial Officer of Pittencrieff plc., an oil and gas company based in
the United Kingdom, from 1990 to 1993. Mr. Sinclair took both Pittencrieff plc
and PCI public during his tenures as Chief Financial Officer. International
Wireless Communications, Inc. filed for protection under the bankruptcy laws of
the United States in September 1998.
 
    STEVEN M. HARRIS has served as our Vice President, Secretary and General
Counsel to SoftNet since August 1998. Prior to joining us, Mr. Harris worked at
Pacific Telesis Group, most recently as Vice President of Broadband Services,
where he was responsible for external affairs and policy planning for video
services and broadband networks. Previously, he was Executive Director of
Regulatory Planning and Policy for Pacific Bell with responsibility for federal
and state regulatory policies relating to competition, corporate structure,
interconnection, privacy and new technologies. He began with Pacific Telesis
Group in 1983 as Executive Director of Regulatory Relations, in Washington, D.C.
Mr. Harris was Commissioner's Assistant and Special Assistant to the General
Counsel at the FCC and was previously in private practice.
 
    KEVIN GAVIN has served as our Senior Vice President, Marketing since
November 1998. Prior to joining us, he served as Regional Vice President of
Teligent, Inc. From November 1991 to January 1996, he was Vice President of
Marketing and Product Development at Nextel Communications. From 1981 to 1991,
Mr. Gavin held various marketing and sales positions at Warner Cable
Communications, Inc., American Cablesystems, Inc., and McCaw Cellular
Communications, Inc.
 
    EDWARD A. BENNETT has served as a member of our Board of Directors since
January 1998. Mr. Bennett has served as President and Chief Executive Officer of
Bennett Media Collaborative, a new media/Internet/technology consulting company,
since June 1997, Director and Vice Chairman of methodfive LLC, an Internet
services company, since June 1997, Director of Spinner Networks, an Internet
music service since December 1997, and as Director of MY-CD, an Internet-based
custom CD marketing company, since May 1998. Mr. Bennett has also served as
President and Chief Executive Officer of Prodigy Ventures, an
Internet/technology investment firm from June 1996 to June 1997 and as President
and Chief Executive Officer of Prodigy Services Corporation, an Internet
services company from 1995 to June 1996. Furthermore, Mr. Bennett has served as
President and Chief Executive Officer of VH-1 Network, a television programming
company, from 1989 to 1994.
 
    SEAN P. DOHERTY has served as a member of our Board of Directors since May
1998. Mr. Doherty is currently an owner and Managing Partner of Shoreline
Associates I, LLC ("Shoreline Associates"), a private Silicon Valley investment
firm. Shoreline Associates invests in management buyouts, special equity and
venture capital for companies in the telecommunications and broadcasting
industries. Shoreline Associates is unaffiliated with Shoreline Pacific
Institutional Finance ("SPIF"), the entity that arranged the Convertible
Preferred offerings. From 1995 to 1997, Mr. Doherty was a co-founder of @Home,
serving as @Home's Chief Operating Officer and later as the President of @Home's
business-to-business services division, @Work. Mr. Doherty was previously the
founder of TEAM Software, a developer of workgroup applications for the Internet
and corporate networks, and served as Chief Executive Officer from 1990 to 1995.
From 1992 to 1995, Mr. Doherty has also served as President of TradeNet, Inc.,
an online transaction network for commodities traders.
 
    ROBERT C. HARRIS, JR.  has served as a member of our Board of Directors
since May 1998. Mr. Harris has served as a Senior Managing Director and Head of
Investment Banking in the San Francisco office of Bear, Stearns & Co. Inc. since
November 1997. Mr. Harris also serves as Director of
 
                                       81
<PAGE>
MDSI Mobile Data Solutions, Inc., N2K, Inc., and Xoom.com, Inc. Prior to joining
Bear Stearns, Mr. Harris was a co-founder and a Managing Director of Unterberg
Harris, a registered broker-dealer and investment advisory firm. From 1984 to
1989, Mr. Harris was a General Partner, Managing Director, and Director of Alex.
Brown & Sons.
 
BOARD COMMITTEES
 
    We have an Audit Committee, a Compensation/Stock Option Committee and an
Executive Committee of the Board of Directors. There is no nominating committee
or committee performing the functions of such committee. The Audit Committee
meets with our financial management and its independent accountants and reviews
internal control conditions, audit plans and results, and financial reporting
procedures. This committee currently consists of Messrs. Simon and Bennett. The
Compensation/Stock Option Committee reviews and approves our compensation
arrangements for key employees and administers our 1995 Long Term Incentive Plan
and the 1998 Stock Incentive Plan. This committee currently consists of Messrs.
Simon, Harris and Doherty. The Executive Committee has all the authority of the
Board, except with respect to items requiring shareholder approval or
submission, the filling of Board or Committee vacancies, fixing director
compensation, amending or adopting bylaws or amending or appealing Board
resolutions that are not amendable or repealable. This committee currently
consists of Dr. Brilliant and Mr. Simon.
 
DIRECTOR COMPENSATION
 
    Members of the Board who are not employees of us or of one of our
subsidiaries are each paid a monthly retainer fee of $1,000 in connection with
their attendance and participation at Board meetings. Mr. Simon is paid an
additional $1,500 per month for his services as Chairman of the Board. In
addition, Board members are reimbursed for certain reasonable expenses incurred
in attending Board or committee meetings. Upon joining the Board, each
non-employee Board member also receives a purchase option grant for shares of
common stock under our 1995 Long Term Incentive Plan or the 1998 Stock Incentive
Plan. Dr. Brilliant and Mr. Aaron each receive compensation for their services
as our executive officers, but do not receive additional compensation for their
service on the Board.
 
REINCORPORATION
 
    We are currently a New York corporation. On October 6, 1998, our Board of
Directors adopted a plan, subject to approval by our shareholders, to
reincorporate under the laws of the State of Delaware (the "Reincorporation").
The Board of Directors believes Delaware corporate law will better serve our
stockholders' interests and provide us with advantages not available under New
York corporate law.
 
    After the reincorporation, we will continue to be called "SoftNet Systems,
Inc." The new Delaware corporation (sometimes referred to hereinafter as
"SoftNet (Delaware)") will initially be organized as a wholly-owned subsidiary
of us. If the holders of at least two-thirds of all outstanding shares of
SoftNet common stock approve the reincorporation proposal to be put before them
at the next annual meeting of our shareholders, we will be merged into SoftNet
(Delaware). The effective date will be when the necessary documents have been
filed in both New York and Delaware. SoftNet (Delaware) will be the surviving
corporation, and the charter and by-laws of the new corporation will be
substantially the same as ours today, except as otherwise discussed below.
 
    Reincorporation in Delaware will not change our business plan, management,
assets, liabilities, net worth, capitalization or employee benefit plans. Each
outstanding share of our common stock and preferred stock will automatically
become one share of the common stock or preferred stock, respectively, of
SoftNet (Delaware). Furthermore, each stock option, warrant or convertible
security that would be, or later becomes, exercisable for, or convertible into,
shares of our common stock will automatically be, or later become, exercisable
for, or convertible into, the same number of shares of
 
                                       82
<PAGE>
the common stock of SoftNet (Delaware) on the same terms and conditions. After
the reincorporation, and depending on stockholder approval of the
reincorporation proposal which will come before them, our authorized capital
stock will consist of 100,000,000 shares of common stock, par value $.01 per
share and 4,000,000 shares of preferred stock, par value $.10 per share. SoftNet
(Delaware) will not issue any shares of stock in connection with the
reincorporation, other than the shares into which our outstanding shares will
convert.
 
    After the reincorporation, SoftNet (Delaware) will continue to be a publicly
held company, with its common stock tradable on the Nasdaq National Market.
SoftNet (Delaware) will also file with the Securities and Exchange Commission
and provide to its stockholders the same types of information that we have
previously filed and provided.
 
    Investors should note that our Board of Directors has the right to abandon
the reincorporation and take no further action towards reincorporating in
Delaware at any time before the reincorporation becomes effective, even after
stockholder approval, if for any reason the Board of Directors determines that
it is not advisable to proceed with the reincorporation, including considering
the number of shares for which appraisal rights have been exercised and the cost
to us thereof.
 
                                       83
<PAGE>
                             PRINCIPAL SHAREHOLDERS
 
    The following table sets forth certain information known to us regarding
beneficial ownership of our common stock as of March 2, 1999 by (i) each person
known by us to be the beneficial owner of more than five percent of the
outstanding shares of the common stock, (ii) each director, (iii) certain
executive officers and (iv) all executive officers and directors as a group.
 
<TABLE>
<CAPTION>
                                                                                                 PERCENT OF SHARES
                                                                                               BENEFICIALLY OWNED(1)
                                                                          NUMBER OF SHARES    ------------------------
                                                                            BENEFICIALLY        BEFORE        AFTER
NAME AND ADDRESS OF BENEFICIAL OWNER                                          OWNED(1)         OFFERING     OFFERING
- ----------------------------------------------------------------------  --------------------  -----------  -----------
<S>                                                                     <C>                   <C>          <C>
RGC International Investors, LDC......................................         1,520,484(2)(12)       13.8%       10.9%
  c/o Rose Glen Capital Management, L.P.
  3 Bala Plaza East, Suite 200
  251 St. Asaphs Road
  Bala Cynwyd, PA 19004
White Rock Capital Partners, L.P......................................           930,300(3)          9.6%         7.3%
  3131 Turtle Creek Boulevard, Suite 800
  Dallas, TX 75219
R. C. W. Mauran.......................................................           694,128(4)          6.8%         5.3%
  47 Eaton Place, Flat A
  London SWI, England.................................................
Stark International...................................................           732,514(12) 13)        7.0%        5.5%
Shepherd Investment International LTD.................................           391,168(12) 14)        3.9%        3.0%
Ronald I. Simon.......................................................            15,167(5)        *            *
Dr. Lawrence B. Brilliant.............................................           103,333(6)          1.1%       *
Ian B. Aaron..........................................................           297,262(7)          3.0%         2.3%
Garrett J. Girvan.....................................................            35,000(11)       *            *
Douglas S. Sinclair...................................................           --               --           --
Steven M. Harris......................................................             4,000           *            *
Edward A. Bennett.....................................................            77,667(8)        *            *
Sean P. Doherty.......................................................           118,260(9)          1.2%       *
Kevin Gavin...........................................................           --               --           --
Robert C. Harris, Jr..................................................           --               --           --
All directors and executive officers as a group (10 persons)..........           650,689(10)         6.4%         5.5%
</TABLE>
 
- ------------------------
 
*   Less than one percent
 
(1) This table is based in part upon information supplied by Schedules 13G filed
    by principal shareholders with the Securities and Exchange Commission.
    Beneficial ownership is determined in accordance with the rules of the
    Securities and Exchange Commission and generally includes voting or
    investment power with respect to securities, except with respect to RGC (see
    footnote 2). Shares of common stock subject to options, warrants and
    convertible notes currently exercisable or convertible, or exercisable or
    convertible within 60 days after a specified date, are deemed outstanding
    for computing the percentage of the person holding such options but are not
    deemed outstanding for computing the percentagae of any other person. Except
    as indicated by footnote, and subject to community property laws where
    applicable, the persons named in the table have sole voting and investment
    power with respect to all shares of common stock shown as beneficially owned
    by them. The number of shares of common stock outstanding as of March 2,
    1999 was 9,741,931.
 
                                       84
<PAGE>
(2) Consists of (i) 249,468 shares of common stock, (ii) 423,750 shares issuable
    upon the exercise of stock purchase warrants, (iii) 847,266 shares issuable
    upon conversion of the shares of Series C Preferred Stock at the current
    conversion price in effect as of March 2, 1999, which is $9.00 per share.
    The actual number of shares of common stock issuable upon conversion of the
    convertible preferred stock is indeterminable and is subject to adjustment
    based on various factors, including the floating rate conversion price
    mechanism contained in the terms of the convertible preferred stock.
    However, the Series C Preferred Stock cannot convert into more than
    2,000,000 shares of common stock. See "Description of Capital
    Stock--Preferred Stock."
 
(3) Consists of shares of common stock (i) held for the accounts of certain
    institutional clients of White Rock Capital Management, L.P., (ii) held by
    White Rock Capital Partners, L.P., and (iii) held by White Rock Capital
    Management, L.P.
 
(4) Includes (i) 179,640 shares issuable upon the conversion of our 9%
    convertible notes due 2000, (ii) 81,481 shares issuable upon conversion of
    6% convertible subordinated secured debentures due 2002 issued by MTC and
    assumed by us, and (iii) 175,000 shares issuable upon the conversion of our
    5% subordinated convertible debentures due 2002. Shares listed reflect
    shares held by Eurocredit Investments, Ltd., a Maltese company that is
    wholly-owned by Mr. Mauran.
 
(5) Includes 9,167 shares of common stock issuable upon the exercise of options
    that are exercisable within 60 days of March 2, 1999.
 
(6) Includes 103,333 shares of common stock issuable upon the exercise of
    options that are exercisable within 60 days of March 2, 1999.
 
(7) Includes 150,833 shares of common stock issuable upon the exercise of
    options that are exercisable within 60 days of March 2, 1999.
 
(8) Includes 61,667 shares of common stock issuable upon the exercise of options
    that are exercisable within 60 days of March 2, 1999.
 
(9) Includes 20,000 shares of common stock issuable upon the exercise of stock
    purchase warrants held by Shoreline Associates, of which Mr. Doherty is an
    owner.
 
(10) Includes 25,000 shares issuable pursuant to options exercisable within 60
    days of March 2, 1999.
 
(11) Includes shares issuable upon the exercise of options that are exercisable
    within 60 days of March 2, 1999 as described in footnotes (5) through (10).
 
(12) The number of shares into which RGC can convert and the manner of such
    conversion is limited by SoftNet's certificate of incorporation. Similarly,
    the number of shares into which Stark International and Shepherd Investment
    International can convert and the manner of such conversion is limited by
    the 9% senior subordinated convertible notes due 2001. A holder of the
    Series C Preferred Stock or 9% senior subordinated convertible notes due
    2001 cannot convert its Series C Preferred Stock or 9% senior subordinated
    convertible notes due 2001 in the event such conversion would result in
    beneficial ownership of more than 4.99% of the common stock (not including
    shares underlying such securities). Notwithstanding this limitation, the
    holders of the preferred stock cannot convert into an aggregate of more than
    19.99% of the common stock without the approval of the common stock
    shareholders, which is currently being sought.
 
    Accordingly, the number of shares of common stock and percentage ownership
    set forth for RGC, Stark International and Shepherd Investment International
    may exceed the number of shares of common stock it beneficially own as of
    the date of this prospectus. In that regard, the table may not adequately
    represent the beneficial ownership of RGC, Stark International and Shepherd
    Investment International.
 
                                       85
<PAGE>
(13) Includes (i) 61,926 shares of common stock, (ii) 200,000 shares of common
    stock issuable upon warrants, and (iii) 470,588 shares of common stock
    issuable upon conversion of the 9% senior subordinated convertible notes due
    2001 at the conversion price in effect as of March 2, 1999, which is $17.00
    per share. The actual number of shares of common stock issuable upon
    conversion of the 9% senior subordinated convertible notes due 2001 is
    indeterminable and is subject to adjustment based on various factors,
    including the floating rate conversion price mechanism contained in the
    terms of the 9% senior subordinated convertible notes due 2001.
 
(14) Includes (i) 55,874 shares of common stock, (ii) 100,000 shares of common
    stock issuable upon warrants, and (iii) 235,294 shares of common stock
    issuable upon conversion of the 9% senior subordinated convertible notes due
    2001 at the conversion price in effect as of March 2, 1999, which is $17.00
    per share. The actual number of shares of common stock issuable upon
    conversion of the 9% senior subordinated convertible notes due 2001 is
    indeterminable and is subject to adjustment based on various factors,
    including the floating rate conversion mechanism contained in the terms of
    the 9% senior subordinated convertible notes due 2001.
 
                                       86
<PAGE>
                          DESCRIPTION OF CAPITAL STOCK
 
    THE FOLLOWING SUMMARY OF THE TERMS OF OUR CAPITAL STOCK DOES NOT PURPORT TO
BE COMPLETE AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO THE ACTUAL TERMS OF
THE CAPITAL STOCK CONTAINED IN OUR CERTIFICATE OF INCORPORATION AND OTHER
AGREEMENTS REFERENCED BELOW.
 
    Our certificate of incorporation authorizes the issuance of up to 25,000,000
shares of common stock, par value $0.01 per share and 4,000,000 shares of
preferred stock, par value $0.10 per share, of which 5,110 shares are designated
as Series A Preferred Stock, 12,500 shares are designated as Series B Preferred
Stock, 10,000 shares are designated as Series C Preferred Stock and 10,000
shares are designated as Series D Preferred Stock. As of March 2, 1999, we had
outstanding 9,741,931 shares of common stock, no shares of Series A Preferred
Stock, no shares of Series B Preferred Stock and 7,625.39 shares of Series C
Preferred. No shares of undesignated preferred stock are currently outstanding.
On August 31, 1998, we agreed to issue 7,500 shares of Series D Preferred Stock
and warrants to purchase an additional 93,750 shares of common stock on terms
similar to the Series C Preferred Stock issuance. In addition, we issued
warrants to purchase an additional 26,250 shares of common stock as a financial
advisory fee in connection with certain financings. Conversions subject to the
issuance of the Series D Preferred Stock and warrants are subject to shareholder
approval and other closing conditions. As of the date hereof, there are no
shares of Series D Preferred Stock issued or outstanding. As of March 2, 1999,
we had outstanding options to purchase 2,615,345 shares of common stock (of
which options to purchase 1,309,800 shares of common stock are subject to
stockholder approval). We also had outstanding warrants to purchase an aggregate
983,725 shares of common stock.
 
COMMON STOCK
 
    The holders of common stock are entitled to receive dividends when and if
declared by the Board of Directors, except that no dividend or distribution may
be paid on any shares of common stock during any fiscal year unless all dividend
preferences of the convertible preferred stock have been paid or declared and
set aside during that fiscal year and any prior year in which dividends
accumulated but remain unpaid. Upon liquidation, dissolution, merger or sale of
all or substantially all of our assets, after paying in full the preferential
amounts due the holders of the convertible preferred stock, all remaining assets
will be distributed ratably among the holders of convertible preferred stock and
common stock based upon the number of shares of common stock then held by each
holder on an as-converted basis. The holders of common stock are entitled to one
vote for each share held of record on all matters submitted to a vote of
shareholders. The common stock has no preemptive or other subscription rights,
and there are no redemption or sinking fund provisions applicable to the common
stock. All outstanding shares of common stock are fully paid and non-assessable.
 
PREFERRED STOCK
 
    SERIES A CONVERTIBLE PREFERRED
 
    All shares of Series A Preferred Stock have been converted, and there are no
shares outstanding.
 
    SERIES B CONVERTIBLE PREFERRED
 
    All shares of Series B Preferred Stock have been converted, and there are no
shares outstanding.
 
    SERIES C CONVERTIBLE PREFERRED
 
    DIVIDENDS.  The holders of Series C Preferred Stock are entitled to receive
dividends at a rate of 5% per annum, payable quarterly, at our option, in cash
or additional shares of Series C Preferred Stock. Unpaid dividends are
cumulative. Any accrued and unpaid dividends are payable only in the event of
our liquidation, dissolution or winding up. We have paid non-cash dividends of
125.39 shares of Series C Preferred Stock.
 
                                       87
<PAGE>
    CONVERSION.  Each share of Series C Preferred Stock is convertible, at the
option of the holder, into the number of shares of our common stock as defined
by the stated value of the Series C Preferred Stock multiplied by 5% per annum,
less any dividends paid, divided by the conversion price. The stated value of
the Series C Preferred Stock is $1,000 per share. Prior to May 31, 1999, the
conversion price is $9.00. After May 31, 1999, the conversion price is the lower
of $9.00 (subject to an escalation provision pending certain market conditions
in the 20-day trading period prior to May 31, 1999) or a five-day average market
price within a 20-day trading period prior to the conversion. Pursuant to our
certificate of incorporation, as amended, the holders of the Series C Preferred
Stock may only convert their outstanding Series C Preferred Stock into an
aggregate amount of common stock that does not exceed 19.99% of the outstanding
common stock. Any excess shares of common stock that are issuable upon
conversion of outstanding Series C Preferred Stock that exceed this 19.99%
limitation are subject to mandatory redemption at the option of the holder of
the convertible preferred stock, unless we either obtain shareholder approval
for the additional conversions over 19.99%, or we receive permission to allow
such issuances from the AMEX, or Nasdaq. All outstanding shares of convertible
preferred, subject to the above restrictions, automatically convert to common
stock on August 31, 2001.
 
    VOTING RIGHTS.  Holders of Series C Preferred Stock do not have voting
rights, except for certain protective provisions relating to changes in the
rights of holders of Series C Preferred Stock. A vote by a majority of
outstanding shares of Series C Preferred Stock is required prior to (i) changing
the rights or privileges of the Series C Preferred Stock or changing the rights
or privileges of any of our capital stock so as to affect adversely the Series C
Preferred Stock; (ii) creating any new class or series of stock with preferences
PARI PASSU with, or senior to, those of the Series C Preferred Stock; (iii)
increasing the authorized number of shares of Series C Preferred Stock; (iv) any
act that would result in a negative tax consequence to the holders of Series C
Preferred Stock pursuant to Section 305 of the Code; (v) increasing the par
value of our common stock; or (vi) declaring a dividend for or paying a dividend
to holders of common stock.
 
    PRIORITY.  The Series C Preferred Stock ranks senior to our common stock,
and PARI PASSU with the Series A Preferred Stock, Series B Preferred Stock and
Series D Preferred Stock, as to dividends, distributions and distribution of
assets upon our liquidation, dissolution or winding up.
 
    REDEMPTION.  The Series C Preferred Stock is subject to redemption upon
certain circumstances, including our (i) failure to convert the convertible
preferred when required, (ii) failure to fulfill obligations under the
registration rights agreement among us and holders of the Series C Preferred
Stock, and (iii) suspension of the common stock from trading on the AMEX, New
York Stock Exchange or the Nasdaq Stock Market. We shall have the right to
redeem the Series C Preferred Stock on the earlier of an underwritten public
offering or a private placement pursuant to Rule 144A of at least $10,000,000 or
February 29, 2000 at a price equal to the greater of (i) 120% of the stated
value plus accrued but unpaid dividends or (ii) the market price of the common
stock multiplied by the number of shares of common stock into which the Series C
Preferred Stock can be converted.
 
    SERIES D PREFERRED STOCK
 
    The Series D Preferred Stock has similar provisions as the Series C
Preferred Stock. The conversion price of the Series D Preferred Stock will be at
a 20% premium of the market price of our common stock prior to its issuance. The
Series D Preferred Stock ranks senior to our common stock, and PARI PASSU with
the Series B Preferred Stock and Series C Preferred Stock as to dividends,
distributions and distribution of assets upon our liquidation, dissolution or
winding up.
 
                                       88
<PAGE>
                      DESCRIPTION OF CERTAIN INDEBTEDNESS
 
9% SENIOR SUBORDINATED CONVERTIBLE NOTES AND RELATED WARRANTS
 
    9% SENIOR SUBORDINATED CONVERTIBLE NOTES DUE 2001
 
    INTEREST RATE.  Interest on the outstanding principal amount of our 9%
senior subordinated convertible notes is payable at the rate of 9% per annum,
quarterly in arrears. Any amount of principal that is not paid when due shall
bear interest from the day when such principal payment amount was due until paid
at a rate of 18% per annum.
 
    LIMITATIONS ON CONVERSION.  A holder of our 9% senior subordinated
convertible notes cannot convert its 9% senior subordinated convertible notes in
the event such conversion would result in its beneficially owning more than
4.99% of our common stock as beneficial ownership is determined under the rules
of the Securities and Exchange Commission. Notwithstanding this limitation, the
holders of our 9% senior subordinated convertible notes cannot convert into an
aggregate of more than 1,717,587 shares of our common stock without the approval
of our common stock shareholders or the American Stock Exchange, or Nasdaq, as
applicable, unless we are no longer subject to a rule by the American Stock
Exchange or Nasdaq that prohibits us from issuing more than 19.99% of our common
stock without such shareholder approval. The 19.99% limitation provides common
shareholders protection against dilution upon conversion of the 9% senior
subordinated convertible notes and exercise of the warrants related to the 9%
senior subordinated convertible notes. In the event we obtain shareholder
approval for issuance of more than 19.99% of our common stock upon conversion of
the 9% senior subordinated convertible notes and exercise of the warrants, this
protection would not be available.
 
    CONVERSION PRICES.  The actual number of shares of common stock issuable
upon conversion of our 9% senior subordinated convertible notes will be
determined by the following formula:
 
 (The principal amount of our 9% senior subordinated convertible notes, and any
               accrued but unpaid interest thus being converted)
                                   DIVIDED BY
          (The applicable conversion price at the time of conversion).
 
The conversion price is subject to adjustment as set forth in our 9% senior
subordinated convertible notes. Prior to July 1, 1999, the conversion price of
our 9% senior subordinated convertible notes is equal to $17.00 per share.
Thereafter, the conversion price of our 9% senior subordinated convertible notes
is equal to the lower of $17.00 per share and the lowest five-day average
closing bid price of the common stock during the 30-day trading period ending
one day prior to the applicable conversion date. The following table sets forth
the number of shares of common stock issuable upon conversion of our 9% senior
subordinated convertible notes assuming the market price of the common stock is
25%, 50%, 75% and 100% of the market price of the common stock on March 2, 1999,
which was $21.06 per share. The table also assumes that the 19.99% limitation
was no longer in effect.
 
<TABLE>
<CAPTION>
                                                                          NUMBER OF SHARES
PERCENT OF                                                                    ISSUABLE
MARKET PRICE                                                              UPON CONVERSION
- --------------------------------------------------------------------  ------------------------
<S>                                                                   <C>
25%.................................................................           2,277,040
50%.................................................................           1,139,601
75%.................................................................             759,494
100%................................................................             705,882
</TABLE>
 
    WARRANTS
 
    The warrants issued in connection with our 9% senior subordinated
convertible notes have an exercise price of $17.00 per share and expire on
January 1, 2003. On July 1, 1999, the exercise price of the warrants is subject
to adjustment to the amount equal to the lesser of the then current exercise
price and 110% of the five-day average closing bid prices for the five trading
days immediately
 
                                       89
<PAGE>
preceding July 1, 1999. The number of shares issuable upon exercise of the
warrants is subject to anti-dilution adjustment upon certain events, including,
with some exceptions, our sale of common stock or securities convertible into or
exercisable for our common stock at a price per share less than the exercise
price of the warrants. The warrants may be exercised through a cashless exercise
either by:
 
    - cancellation of a portion of the unpaid principal amount of our 9% senior
      subordinated convertible notes held by the selling shareholder seeking to
      exercise such warrants;
 
    - cancellation of that number of shares of our common stock that would have
      been issued with an aggregate market price equal to the aggregate exercise
      price of the warrants being exercise; or
 
    - surrender of that number of shares of our common stock with an aggregate
      market price equal to the aggregate exercise price of the warrants being
      exercised.
 
    Please see our Current Report on Form 8-K filed with the Securities and
Exchange Commission on January 26, 1999 for a description of the 9% senior
subordinated convertible notes and the warrants and the transaction documents
relating to their issuance.
 
                                       90
<PAGE>
                                  UNDERWRITING
 
    Subject to the terms and conditions set forth in the underwriting agreement
dated             , 1999 among us and the underwriters, we have agreed to sell
to each of the underwriters and each of the underwriters has severally agreed to
purchase from us the number of shares of common stock set forth beside their
respective names below.
 
<TABLE>
<CAPTION>
                                                                   NUMBER OF
UNDERWRITER                                                         SHARES
- -----------------------------------------------------------------  ---------
<S>                                                                <C>
BT Alex. Brown Incorporated......................................
BancBoston Robertson Stephens Inc................................
CIBC Oppenheimer Corp............................................
Wit Capital Corporation..........................................
                                                                   ---------
  Total Number of Shares.........................................  3,000,000
                                                                   ---------
                                                                   ---------
</TABLE>
 
    The obligation of the underwriters to purchase the common stock is subject
to the terms and conditions set forth in the underwriting agreement. The
underwriting agreement requires the underwriters to purchase all of the shares
of the common stock offered by this prospectus, if any are purchased. The shares
of common stock offered by the underwriters pursuant to this prospectus are
subject to prior sale, when, as and if delivered to and accepted by the
underwriters, and subject to the underwriters' right to reject any order in
whole or in part. The underwriters have advised us that they propose to offer
the shares of common stock to the public at the public offering price of
$      per share and to certain dealers at the public offering price less a
concession not in excess of $        per share. The underwriters may allow, and
such dealers may reallow, a concession not in excess of $        per share for
certain other dealers. The underwriters may change the public offering price
after the common stock is released for sale to the public. The expenses of the
offering are estimated to be $750,000. The following table sets forth the public
offering price and all discounts and commissions to be allowed to the
underwriters:
 
<TABLE>
<CAPTION>
                                             UNDERWRITING DISCOUNTS
                         PUBLIC OFFERING               AND              PROCEEDS TO SOFTNET
                              PRICE              COMMISSIONS (1)                (2)
                       -------------------  -------------------------  ---------------------
<S>                    <C>                  <C>                        <C>
Per Share............       $                       $                        $
Total................       $                       $                        $
</TABLE>
 
    The underwriters, at our request, have reserved for sale at the public
offering price up to   shares of common stock to certain individuals and
entities who express an interest in purchasing such shares. The sale of such
shares will be made by Wit Capital Corporation acting as E-MANAGER-TM- in the
offering. Purchases of reserved shares are to be made through an account at Wit
Capital Corporation in accordance with Wit Capital Corporation's procedures for
opening an account and transacting in securities. Any reserved shares not so
purchased will be offered by the underwriters to the general public on the same
basis as other shares offered hereby.
 
    A prospectus in electronic format is being made available on an Internet
website maintained by Wit Capital Corporation. In addition, pursuant to an
e-Dealer Agreement, all dealers purchasing shares from Wit Capital Corporation
in the offering (the "e-Dealers") similarly have agreed to make a prospectus in
electronic format available on Web sites maintained by each of the e-Dealers.
 
    The underwriters may sell more shares than the total number set forth in the
table above. To cover these sales, the underwriters have an option to purchase
up to 450,000 additional shares of common stock from us at the public offering
price less the underwriting discounts and commissions set forth in the table
above. The underwriters may exercise this option for 30 days after the date of
this prospectus only to cover these sales. To the extent that the underwriters
purchase shares pursuant to this option,
 
                                       91
<PAGE>
the underwriters will purchase shares in approximately the same proportion as
the number of shares of common stock to be purchased by it shown in the above
table and we will be obligated, pursuant to the option, to sell such shares to
the underwriters. If purchased, the underwriters will offer such additional
shares on the same terms as those on which the 3,000,000 shares are being
offered.
 
    We have agreed to indemnify the underwriters with respect to certain
liabilities, including liabilities under the Securities Act of 1933, as amended.
To facilitate the offering of the common stock, the underwriters may engage in
transactions that stabilize, maintain or otherwise affect the market price of
the common stock. Specifically, the underwriters may overallot shares of the
common stock in connection with this offering, thereby creating a short position
in the underwriters' account. A short position results when an underwriter sells
more shares of common stock than such underwriter committed to purchase.
Additionally, to cover such overallotments or to stabilize the market price of
the common stock, the underwriters may bid for, and purchase, shares of the
common stock at a level above that which might otherwise prevail in the open
market. The underwriters are not required to engage in these activities and, if
commenced, any such activities may be discontinued at any time. The underwriters
also may reclaim selling concessions allowed to an underwriter or dealer if the
underwriters repurchase shares distributed by that underwriters or dealers.
 
    We have agreed not to offer, issue, sell, contract to sell, grant any option
for the sale of, or otherwise dispose of (collectively, "Transfer"), directly or
indirectly, any shares of our common stock or any securities convertible into or
exchangeable or exercisable for our common stock or any rights to acquire common
stock for a period of 90 days after the date of the underwriting agreement,
without the prior written consent of the underwriters, other than common stock
or options granted pursuant to existing stock option and other compensation
plans, the convertible preferred stock or to cable affiliates. In addition, each
of our directors and executive officers has agreed not to Transfer, directly or
indirectly, any shares of common stock or any securities convertible into or
exchangeable or exercisable for common stock or any rights to acquire common
stock for a period of 90 days after the date of the underwriting agreement,
without prior written consent of BT Alex. Brown Incorporated.
 
    In connection with this offering, certain underwriters and selling group
members (if any) who are qualified market makers on the Nasdaq National Market
may engage in passive market making transactions in the common stock on the
Nasdaq National Market in accordance with Rule 103 of Regulation M under the
Securities Exchange Act of 1934, as amended, during the business day prior to
the pricing of the offering before the commencement of offers or sales of the
common stock. Passive market makers must comply with applicable volume and price
limitations and must be identified as such. In general, a passive market maker
must display its bid at a price not in excess of the highest independent bid of
such security; if all independent bids are lowered below the passive market
makers' bid, however, such bid must then be lowered when certain purchase limits
are exceeded.
 
    The underwriters have sole discretion not to accept any purchase offer or
make any sale of shares offered by this prospectus if they deem the purchase
price to be unsatisfactory. Any broker or dealer participating in any such sale
may be deemed to be an "underwriter" within the meaning of the Securities Act
and will be required to deliver a copy of this prospectus to any person who
purchases any of the shares offered by this prospectus from or through such
broker or dealer.
 
    BT Alex. Brown from time to time provides, and in the future may provide,
financial advisory services to the Company for which it is paid a customary fee.
 
                                       92
<PAGE>
                                 LEGAL MATTERS
 
    The validity of the securities offered hereby will be passed upon for us by
Brobeck, Phleger & Harrison LLP, Palo Alto and San Francisco, California, and
Dickstein Shapiro Morin & Oshinsky LLP, Washington, D.C. (as to certain
regulatory matters). Certain legal matters will be passed upon for the
underwriters by Latham & Watkins, San Francisco, California.
 
                                    EXPERTS
 
    Our consolidated financial statements, as of September 30, 1997 and 1998 and
for each of the three fiscal years in the period ended September 30, 1998
included in this prospectus, and the Intelligent Communications, Inc. financial
statements as of September 30, 1998 and for the 9 months ended September 30,
1998 included in the Company's Forms 8-K/A dated February 26 and March 12, 1999,
have been audited by PricewaterhouseCoopers LLP, independent accountants, as
stated in their reports. The financial statements of Intelligent Communications,
Inc. as of December 31, 1997 and for the two years then ended included in the
Company's Form 8-K/A dated February 26 and March 12, 1999, have been audited by
Blanding, Boyer & Rockwell LLP, as stated in their reports.
 
    The financial statements incorporated in this prospectus by reference to the
Annual Report on Form 10-K for the year ended September 30, 1998, have been so
incorporated in reliance on the reports of PricewaterhouseCoopers LLP and the
financial statements of Intelligent Communications, Inc. incorporated in this
prospectus by reference to the Company's Forms 8-K/A dated February 26 and March
12, 1999 for the nine months ended September 30, 1998 and for the years ended
December 31, 1997 and 1996, have been so incorporated in reliance on the reports
of PricewaterhouseCoopers LLP and Blanding, Boyer & Rockwell LLP, independent
accountants, collectively given on authority of such firms as experts in
auditing and accounting.
 
                      WHERE YOU CAN FIND MORE INFORMATION
 
    We file annual, quarterly and special reports, proxy statements and other
information with the Securities and Exchange Commission (the "SEC"). You may
read and copy any document we file at the public reference facilities of the SEC
located at 450 Fifth Street N.W., Washington D.C. 20549. You may obtain
information on the operation of the SEC's public reference facilities by calling
the SEC at 1-800-SEC-0330. You can also access copies of such material
electronically on the SEC's home page on the World Wide Web at
http://www.sec.gov. Information concerning us is also available for inspection
at the offices of the American Stock Exchange, 86 Trinity Place, New York, New
York 10006, upon which our common stock is traded.
 
    This prospectus is part of a registration statement (Registration No.
333-      ) we filed with the SEC. The SEC permits us to "incorporate by
reference" the information we file with them, which means that we can disclose
important information to you by referring you to those documents. The
information incorporated by reference is considered to be part of this
prospectus, and information that we file with the SEC after the date of this
prospectus will automatically update and supersede this information. We
incorporate by reference the following documents filed by us with the SEC (File
No. 1-5270). We also incorporate by reference any future filings made with the
SEC under Sections 13(a), 13(c), 14 or 15(d) of the Securities Exchange Act of
1934, as amended, after the date of this prospectus until the termination of
this offering.
 
    1.  Our Annual Report on Form 10-K for the fiscal year ended September 30,
       1998, as amended, filed with the SEC on February 2, 1999, and as further
       amended, filed with the SEC on March 4, 1999.
 
    2.  Our Quarterly Report on Form 10-Q for the quarterly period ended
       December 31, 1998, filed with the SEC on February 16, 1999.
 
                                       93
<PAGE>
    3.  Our Current Report on Form 8-K filed with the SEC on January 26, 1999.
 
    4.  Our Current Report on Form 8-K filed with the SEC on February 24, 1999.
 
    5.  Our Current Report on Form 8-K/A filed with the SEC on February 26,
       1999.
 
    6.  Our Current Report on Form 8-K filed with the SEC on February 26, 1999.
 
    7.  Our Current Report on Form 8-K filed with the SEC on March 5, 1999.
 
    8.  Our Current Report on Form 8-K/A filed with the SEC on March 12, 1999.
 
    If you request a copy of any or all of the documents incorporated by
reference, then we will send to you the copies you requested at no charge.
However, we will not send exhibits to such documents, unless such exhibits are
specifically incorporated by reference in such documents. You should direct
requests for such copies to Mr. Steven M. Harris, Secretary, SoftNet Systems,
Inc., 650 Townsend Street, Suite 225, San Francisco, California 94103, (415)
365-2500.
 
    You should rely only on the information contained in this prospectus and
incorporated by reference into this prospectus. We have not authorized anyone to
provide you with information different from that contained in this prospectus.
We are offering to sell, and seeking offers to buy, shares of our common stock
only in jurisdictions where offers and sales are permitted. The information
contained in this prospectus is accurate only as of the date of this prospectus,
regardless of the time of delivery of this prospectus or of any sale of the
shares.
 
                                       94
<PAGE>
                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                               PAGE
                                                                                                             ---------
<S>                                                                                                          <C>
Report of Independent Accountants..........................................................................        F-2
 
Consolidated Balance Sheets as of September 30, 1997 and 1998..............................................        F-3
 
Consolidated Statements of Operations for the three years ended September 30, 1998.........................        F-4
 
Consolidated Statements of Shareholders' Equity (Deficit) for the three years ended September 30, 1998.....        F-5
 
Consolidated Statements of Cash Flows for the three years ended September 30, 1998.........................        F-6
 
Notes to Consolidated Financial Statements.................................................................        F-7
 
Condensed Consolidated Balance Sheets as of September 30, 1998 and December 31, 1998 (unaudited)...........       F-36
 
Condensed Consolidated Statements of Operations for the three months ended December 31, 1997 and 1998
  (unaudited)..............................................................................................       F-37
 
Condensed Consolidated Statements of Cash Flows for the three months ended December 31, 1997 and 1998
  (unaudited)..............................................................................................       F-38
 
Notes to Condensed Consolidated Financial Statements (unaudited)...........................................       F-39
</TABLE>
 
                                      F-1
<PAGE>
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
To the Board of Directors and Shareholders of SoftNet Systems, Inc.:
 
    In our opinion, the accompanying consolidated balance sheets and related
consolidated statements of operations, shareholders' equity (deficit) and of
cash flows present fairly, in all material respects, the financial position of
SoftNet Systems, Inc. and its subsidiaries at September 30, 1997 and 1998, and
the results of their operations and their cash flows for each of the three years
in the period ended September 30, 1998 in conformity with generally accepted
accounting principles. These financial statements are the responsibility of the
Company's management; our responsibility is to express an opinion on these
financial statements based on our audits. We conducted our audits of these
statements in accordance with generally accepted auditing standards which
require that we plan and perform the audit to obtain reasonable assurance about
whether the financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and
disclosures in the financial statements, assessing the accounting principles
used and significant estimates made by management, and evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for the opinion expressed above.
 
/s/ PricewaterhouseCoopers LLP
 
San Jose, California
December 1, 1998, except for Note 18
which is dated January 13, 1999
 
                                      F-2
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                          CONSOLIDATED BALANCE SHEETS
 
                       AS OF SEPTEMBER 30, 1997 AND 1998
 
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                                               1997        1998
                                                                                            ----------  ----------
<S>                                                                                         <C>         <C>
                                                      ASSETS
Current assets:
  Cash....................................................................................  $       37  $   12,504
  Accounts receivable, net of allowance of $320 and $721 .................................       3,929       3,105
  Current portion of gross investment in leases...........................................       1,206       1,579
  Inventories.............................................................................       1,326       1,345
  Prepaid expenses........................................................................         319         882
                                                                                            ----------  ----------
    Total current assets..................................................................       6,817      19,415
Restricted cash...........................................................................      --             800
Property and equipment, net...............................................................       1,108       6,523
Gross investment in leases, net of current portion........................................       3,054       1,863
Other assets..............................................................................         766       1,124
Costs in excess of fair value of net assets acquired, net.................................       5,141         955
Net assets associated with discontinued operations........................................       3,435       3,875
                                                                                            ----------  ----------
                                                                                            $   20,321  $   34,555
                                                                                            ----------  ----------
                                                                                            ----------  ----------
 
              LIABILITIES, REDEEMABLE CONVERTIBLE PREFERRED STOCK AND SHAREHOLDERS' EQUITY (DEFICIT)
 
Current liabilities:
  Accounts payable and accrued expenses...................................................  $    4,969  $    9,423
  Current portion of long-term debt.......................................................       1,384       1,821
  Current portion of capital leases.......................................................          23         632
  Deferred revenue........................................................................         143         100
                                                                                            ----------  ----------
    Total current liabilities.............................................................       6,519      11,976
                                                                                            ----------  ----------
Long-term debt, net of current portion....................................................      11,727      10,236
                                                                                            ----------  ----------
Capital lease obligations, net of current portion.........................................          47         327
                                                                                            ----------  ----------
 
Commitments and contingencies
 
Redeemable convertible preferred stock, $.10 par value, 30,000 shares authorized, none and
  20,757 shares issued and outstanding in 1997 and 1998, respectively.....................      --          18,187
                                                                                            ----------  ----------
 
Shareholders' equity (deficit):
  Preferred stock, $.10 par value, 3,970,000 shares authorized, none issued and
    outstanding...........................................................................      --          --
  Common stock, $.01 par value, 25,000,000 shares authorized, 6,870,559 and 8,191,550
    shares issued and outstanding in 1997 and 1998, respectively..........................          69          82
  Deferred stock compensation.............................................................      --            (188)
  Capital in excess of par value..........................................................      34,379      43,700
  Accumulated deficit.....................................................................     (32,420)    (49,765)
                                                                                            ----------  ----------
      Total shareholders' equity (deficit)................................................       2,028      (6,171)
                                                                                            ----------  ----------
                                                                                            $   20,321  $   34,555
                                                                                            ----------  ----------
                                                                                            ----------  ----------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-3
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                     CONSOLIDATED STATEMENTS OF OPERATIONS
 
                  FOR THE THREE YEARS ENDED SEPTEMBER 30, 1998
 
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                                    1996       1997        1998
                                                                                  ---------  ---------  ----------
<S>                                                                               <C>        <C>        <C>
Net sales.......................................................................  $  19,584  $  21,338  $   14,060
Cost of sales...................................................................     11,375     11,935      10,628
                                                                                  ---------  ---------  ----------
  Gross profit..................................................................      8,209      9,403       3,432
                                                                                  ---------  ---------  ----------
Operating expenses:
  Selling.......................................................................      1,794      1,905       4,162
  Engineering...................................................................      1,770      2,234       2,834
  General and administrative....................................................      4,200      3,628       7,883
  Amortization of goodwill and transaction costs................................        993      1,287       1,286
  Loss on impairment of assets..................................................     --         --           3,100
  Costs associated with change in product line and other........................      2,164      2,137      --
                                                                                  ---------  ---------  ----------
    Total operating expenses....................................................     10,921     11,191      19,265
                                                                                  ---------  ---------  ----------
Loss from continuing operations.................................................     (2,712)    (1,788)    (15,833)
Other income (expense):
  Interest expense..............................................................     (1,220)    (1,145)     (1,416)
  Gain on available-for-sale securities.........................................      5,689     --          --
  Other income..................................................................         19         49         320
                                                                                  ---------  ---------  ----------
Income (loss) from continuing operations before income taxes....................      1,776     (2,884)    (16,929)
Provision for income taxes......................................................     --         --          --
                                                                                  ---------  ---------  ----------
Income (loss) from continuing operations before discontinued operations and
  extraordinary item............................................................      1,776     (2,884)    (16,929)
Income (loss) from discontinued operations......................................     (1,812)       739         (73)
Extraordinary item--loss on sale of business....................................     (6,061)      (486)     --
                                                                                  ---------  ---------  ----------
Net loss........................................................................     (6,097)    (2,631)    (17,002)
Preferred dividends.............................................................     --         --            (343)
                                                                                  ---------  ---------  ----------
Net loss applicable to common shares............................................  $  (6,097) $  (2,631) $  (17,345)
                                                                                  ---------  ---------  ----------
                                                                                  ---------  ---------  ----------
Basic and diluted earnings (loss) per share:
  For continuing operations.....................................................  $    0.30  $   (0.44) $    (2.29)
  For discontinued operations...................................................      (0.31)      0.11       (0.01)
  For extraordinary item--sale of business                                            (1.04)     (0.07)     --
  For preferred dividends.......................................................     --         --           (0.05)
                                                                                  ---------  ---------  ----------
  Net loss applicable to common shares..........................................  $   (1.05) $   (0.40) $    (2.35)
                                                                                  ---------  ---------  ----------
                                                                                  ---------  ---------  ----------
  Shares used to compute basic and diluted loss per share.......................      5,819      6,627       7,391
                                                                                  ---------  ---------  ----------
                                                                                  ---------  ---------  ----------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-4
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
           CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (DEFICIT)
 
                  FOR THE THREE YEARS ENDED SEPTEMBER 30, 1998
 
                                 (IN THOUSANDS)
<TABLE>
<CAPTION>
                                                                                                                       UNREALIZED
                                                        COMMON STOCK         DEFERRED     CAPITAL IN                 APPRECIATION OF
                                                   ----------------------      STOCK       EXCESS OF   ACCUMULATED   AVAILABLE-FOR-
                                                    SHARES      AMOUNT     COMPENSATION    PAR VALUE     DEFICIT     SALE SECURITIES
                                                   ---------  -----------  -------------  -----------  ------------  ---------------
<S>                                                <C>        <C>          <C>            <C>          <C>           <C>
Balance, October 1, 1995.........................      5,547   $      55     $  --         $  27,584    $  (23,692)     $   7,738
  Exercise of warrants...........................         12      --            --                21        --             --
  Settlements of related party receivable........     --          --            --               815        --             --
  Conversion of convertible subordinated
    notes........................................        781           8        --             4,077        --             --
  Common stock issued in connection with
    acquisitions, net of acquisition costs.......        200           2        --             1,020        --             --
  Unrealized appreciation of available-for-sale
    securities...................................     --          --            --            --            --             (7,738)
Net loss.........................................     --          --            --            --            (6,097)
                                                   ---------  -----------  -------------  -----------  ------------        ------
Balance, September 30, 1996......................      6,540          65        --            33,517       (29,789)        --
  Exercise of warrants...........................        251           3        --               432        --             --
  Conversion of convertible subordinated
    notes........................................         70           1        --               386        --             --
  Common stock issued to pay acquisition
    costs........................................         10      --            --                44        --             --
  Net loss.......................................     --          --            --            --            (2,631)        --
                                                   ---------  -----------  -------------  -----------  ------------        ------
Balance, September 30, 1997......................      6,871          69        --            34,379       (32,420)        --
  Exercise of warrants...........................        684           7        --             3,879        --             --
  Exercise of options............................        152           1        --               830        --             --
  Conversion of convertible subordinated
    notes........................................        185           2        --             1,116        --             --
  Common stock warrants issued with preferred
    stock--
    Series A.....................................     --          --            --               435        --             --
    Series B.....................................     --          --            --               900        --             --
    Series C.....................................     --          --            --               277        --             --
  Conversion of preferred shares to common
    stock........................................        299           3        --             1,663        --             --
  Dividends paid on preferred shares-- Common
    stock:
    Series A.....................................          1      --            --                 6            (6)        --
  Additional preferred shares:
    Series A.....................................     --          --            --            --              (101)        --
    Series B.....................................     --          --            --            --              (125)        --
    Series C.....................................     --          --            --            --               (31)        --
  Cash:
    Series A.....................................     --          --            --            --               (38)        --
    Series B.....................................     --          --            --            --               (42)        --
    Deferred stock compensation..................     --          --              (215)          215        --             --
    Amortization of deferred stock
      compensation...............................     --          --                27        --            --             --
  Net loss.......................................     --          --            --            --           (17,002)        --
                                                   ---------  -----------  -------------  -----------  ------------        ------
Balance, September 30, 1998......................      8,192   $      82     $    (188)    $  43,700    $  (49,765)     $  --
                                                   ---------  -----------  -------------  -----------  ------------        ------
                                                   ---------  -----------  -------------  -----------  ------------        ------
 
<CAPTION>
                                                       TOTAL
                                                   SHAREHOLDERS'
                                                      EQUITY
                                                     (DEFICIT)
                                                   -------------
<S>                                                <C>
Balance, October 1, 1995.........................    $  11,685
  Exercise of warrants...........................           21
  Settlements of related party receivable........          815
  Conversion of convertible subordinated
    notes........................................        4,085
  Common stock issued in connection with
    acquisitions, net of acquisition costs.......        1,022
  Unrealized appreciation of available-for-sale
    securities...................................       (7,738)
Net loss.........................................       (6,097)
                                                   -------------
Balance, September 30, 1996......................        3,793
  Exercise of warrants...........................          435
  Conversion of convertible subordinated
    notes........................................          387
  Common stock issued to pay acquisition
    costs........................................           44
  Net loss.......................................       (2,631)
                                                   -------------
Balance, September 30, 1997......................        2,028
  Exercise of warrants...........................        3,886
  Exercise of options............................          831
  Conversion of convertible subordinated
    notes........................................        1,118
  Common stock warrants issued with preferred
    stock--
    Series A.....................................          435
    Series B.....................................          900
    Series C.....................................          277
  Conversion of preferred shares to common
    stock........................................        1,666
  Dividends paid on preferred shares-- Common
    stock:
    Series A.....................................       --
  Additional preferred shares:
    Series A.....................................         (101)
    Series B.....................................         (125)
    Series C.....................................          (31)
  Cash:
    Series A.....................................          (38)
    Series B.....................................          (42)
    Deferred stock compensation..................       --
    Amortization of deferred stock
      compensation...............................           27
  Net loss.......................................      (17,002)
                                                   -------------
Balance, September 30, 1998......................    $  (6,171)
                                                   -------------
                                                   -------------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-5
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
 
                  FOR THE THREE YEARS ENDED SEPTEMBER 30, 1998
 
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                                                     1996       1997       1998
                                                                                                   ---------  ---------  ---------
<S>                                                                                                <C>        <C>        <C>
Cash flows from operating activities:
  Net loss.......................................................................................  $  (6,097) $  (2,631) $ (17,002)
  Adjustments to reconcile net loss to net cash used in operating activities:
    (Income) loss from discontinued operations...................................................      1,812       (739)        73
    Depreciation and amortization................................................................      1,374      1,798      2,153
    Loss on impairment of assets.................................................................     --         --          3,100
    Amortization of deferred stock compensation..................................................     --         --             27
    Write-off of prepaid software licenses.......................................................     --          1,000     --
    Write-off of capitalized product design costs................................................     --          1,137     --
    Loss on the disposal of property and equipment...............................................     --             40        118
    Gain on sale of available-for-sale securities................................................     (5,689)    --         --
    Debt discount and deferred financing amortization............................................         95         19     --
    Provision for bad debts......................................................................        101        174        680
    Loss on sale of business.....................................................................      6,061     --         --
    Changes in operating assets and liabilities:
      Accounts receivable........................................................................       (521)    (1,471)     1,021
      Gross investment in leases.................................................................     --         (3,054)       818
      Inventories................................................................................     (1,076)     1,466        303
      Prepaid expenses...........................................................................        (25)       (65)      (494)
      Accounts payable and accrued expenses......................................................        775        930      4,551
      Deferred revenue...........................................................................        (81)        17        (43)
                                                                                                   ---------  ---------  ---------
Net cash used in operating activities of continuing operations...................................     (3,271)    (1,379)    (4,695)
                                                                                                   ---------  ---------  ---------
Net cash used in operating activities of discontinued operations.................................     (1,132)    (1,089)      (223)
                                                                                                   ---------  ---------  ---------
Cash flows from investing activities:
  Purchase of property and equipment.............................................................       (732)      (510)    (5,663)
  Purchase of prepaid software licenses..........................................................     (1,000)    --         --
  Additions to capitalized product design........................................................       (462)      (654)    --
  Net cash paid in connection with acquisitions..................................................       (195)    --         --
  Settlement of remaining obligations to owners of discontinued operations.......................       (117)    --         --
  Proceeds from sale of investment securities....................................................      7,678     --         --
  Proceeds from sale of property and equipment...................................................         --         15     --
  Other..........................................................................................         --         15         49
                                                                                                   ---------  ---------  ---------
Net cash provided by (used in) investing activities of continuing operations.....................      5,172     (1,134)    (5,614)
                                                                                                   ---------  ---------  ---------
Net cash used in investing activities of discontinued operations.................................     (2,073)       (46)      (112)
                                                                                                   ---------  ---------  ---------
Cash flows from financing activities:
  Proceeds from issuance of long-term debt, net of deferred financing costs......................     --          3,665        730
  Repayment of long-term debt....................................................................        (48)      (753)    (1,363)
  Borrowings under revolving credit note.........................................................     12,802      9,685     16,089
  Net payments under revolving credit note.......................................................    (11,923)    (9,884)   (16,891)
  Net proceeds from issuance of convertible preferred stock......................................     --         --         21,208
  Proceeds from exercise of warrants.............................................................         22        435      3,886
  Proceeds from exercise of options..............................................................     --         --            831
  Proceeds from settlement of related party receivable...........................................        815     --         --
  Payment of put obligation......................................................................       (200)    --         --
  Preferred dividends paid in cash...............................................................     --         --            (80)
  Restricted cash................................................................................     --         --           (800)
  Principal repayments of capital lease obligations..............................................       (100)       (85)      (180)
                                                                                                   ---------  ---------  ---------
Net cash provided by financing activities of continuing operations...............................      1,368      3,063     23,430
Net cash provided by (used in) financing activities of discontinued operations...................       (211)       196       (319)
                                                                                                   ---------  ---------  ---------
Net increase (decrease) in cash..................................................................       (147)      (389)    12,467
Cash, beginning of period........................................................................        573        426         37
                                                                                                   ---------  ---------  ---------
Cash, end of period..............................................................................  $     426  $      37  $  12,504
                                                                                                   ---------  ---------  ---------
                                                                                                   ---------  ---------  ---------
</TABLE>
 
  The accompanying notes are an integral part of these consolidated financial
                                  statements.
 
                                      F-6
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
1.  NATURE OF BUSINESS
 
    SoftNet Systems, Inc. and Subsidiaries (the "Company") is engaged in the
business of developing, marketing, installing and servicing electronic
information and document management systems that allow customers to
electronically request and electronically receive information. The Company
operates through three segments: document management, telecommunications, and
Internet services. The document management segment designs, develops,
manufactures and integrates comprehensive, non-paper based systems and
components that enable the Company to deliver to its customers cost-effective
solutions for the storage, indexing and/or distribution of high-volume computer
generated or entered information. The telecommunications segment sells and
services telephone and computer hardware manufactured by others to provide
communications solutions through the design, implementation, maintenance and
integration of voice, data and video communications equipment and services.
Additionally, the telecommunications segment sells and installs local and long
distance network services. The Internet services segment provides Internet
access, World Wide Web and database development.
 
    On September 15, 1995, a wholly owned subsidiary of the Company merged with
Kansas Communications, Inc. ("KCI"), which was the surviving corporation in the
merger, pursuant to an Agreement and Plan of Reorganization dated March 24,
1995, by and between the Company and KCI (see Note 3). The transaction was
accounted for as a pooling of interests for financial reporting purposes and,
accordingly, the financial statements of the merged companies relating to all
periods presented had previously been restated and presented on a combined
basis. However, in July 1998, the Company's Board of Directors adopted a plan to
discontinue operations of the telecommunications segment (see Note 17), which
includes the operations of KCI. Accordingly, the operating results of the
telecommunications segment have been segregated from continuing operations and
reported as a separate line item on the statement of operations. The assets and
liabilities of such operations have been reflected as a net asset.
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
    BASIS OF PRESENTATION
 
    The Company has sustained recurring losses and negative cash flows from
operations. Over the past year, the Company's growth has been funded through a
combination of private equity, bank debt and lease financings. As of December
31, 1998, the Company had approximately $3.5 million of unrestricted cash. In
addition, on January 12, 1999, the Company executed an agreement with a group of
institutional investors whereby the Company issued $12 million in convertible
subordinated loan notes (see Note 18). The Company has also received a
commitment to provide, subject to final documentation, a secured $3 million loan
from a financial lender and is in negotiations with a vendor with regard to a $6
million equipment lease line. The Company believes that, as a result of this, it
currently has sufficient cash and financing commitments to meet its funding
requirements over the next year. However, the Company has experienced and
continues to experience negative operating margins and negative cash flows from
operations, as well as an ongoing requirement for substantial additional capital
investment. The Company expects that it will need to raise substantial
additional capital to accomplish its business plan over the next several years.
The Company's future cash requirements for its business plan expansion will
depend on a number of factors including (i) the number of cable affiliate
contracts, (ii) cable modem and associated costs of equipment, (iii) the rate at
which subscribers purchase the Company's Internet service offering and (iv) the
level of marketing required to acquire and retain subscribers and to attain a
competitive position in the marketplace. In addition, the Company may wish to
selectively pursue possible acquisitions of businesses, technologies, content or
 
                                      F-7
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
products complementary to those of the Company in the future in order to expand
its Internet presence and achieve operating efficiencies. The Company expects to
seek to obtain additional funding through the sale of public or private debt
and/or equity securities or through a bank credit facility. If additional funds
are raised through the issuance of equity or convertible debt securities, the
percentage ownership of the stockholders of the Company will be reduced,
stockholders may experience additional dilution and such securities may have
rights, preferences or privileges senior to those of the Company's common stock.
There can be no assurance as to the availability or terms upon which such
financing might be available.
 
    PRINCIPLES OF CONSOLIDATION
 
    The consolidated financial statements include the accounts of SoftNet
Systems, Inc. ("SoftNet") and its subsidiaries ("Company"). All significant
intercompany accounts and transactions have been eliminated in preparation of
the consolidated financial statements.
 
    RESTATEMENTS AND RECLASSIFICATIONS
 
    The financial statements have been restated for the effects of the
discontinued operations of the telecommunications segment. (see Note 3). Certain
reclassifications have been made in the 1997 financial statements to conform
with the 1998 presentation.
 
    USE OF ESTIMATES AND ASSUMPTIONS
 
    The preparation of consolidated financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of the revenues and expenses during the
reporting period. Actual results could differ from those estimates.
 
    CASH, CASH EQUIVALENTS AND RESTRICTED CASH
 
    The Company considers cash equivalents to include all highly liquid
financial instruments purchased with maturities of three months or less at the
time of purchase to be cash equivalents.
 
    In 1998, the Company pledged $800,000 as collateral on a Letter of Credit
relating to certain leased office space. This amount is classified as restricted
cash in the consolidated balance sheet as of September 30, 1998.
 
    CONCENTRATION OF CREDIT RISK
 
    Financial instruments that potentially subject the Company to concentrations
of credit risk consist primarily of trade receivables. Credit risk is minimized
as a result of the large number and diverse nature of the Company's customers.
As of September 30, 1998, the Company had no significant concentrations of
credit risk.
 
    SIGNIFICANT CUSTOMER
 
    For the fiscal year ended September 1996, one customer (NCR Corp.) accounted
for 27% of the Company's consolidated revenue. For the fiscal year ended
September 30, 1997, three separate
 
                                      F-8
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
customers (Marshall & Ilsley Corp., NCR Corp. and Bell & Howell Company)
accounted for 19%, 13% and 12% respectively, of the Company's consolidated
revenue. For the fiscal year ended September 30, 1998, one customer (GID GmbH)
accounted for 18% of the Company's consolidated revenue.
 
    INVENTORIES
 
    Inventories are stated at the lower of cost or market. Cost is determined
using the first-in, first-out method.
 
    PROPERTY AND EQUIPMENT
 
    Property and equipment, including leasehold improvements and property and
equipment financed through capital leases, are recorded at cost. When property
and equipment is retired or otherwise disposed of, the cost and related
accumulated depreciation are removed from the accounts and the resulting gain or
loss is included in income. Depreciation and amortization is computed using the
straight-line method over the estimated useful lives of the assets generally
three to seven years or the life of the lease, whichever is shorter.
 
    CAPITALIZED SOFTWARE COSTS
 
    Certain costs of acquired software to be sold, leased, or otherwise marketed
are capitalized and amortized over the economic useful life of the related
software product, which is generally five years. Net unamortized capitalized
software costs, which resulted from the acquisition of MTC, are included in
other non-current assets and were $592,000 and $392,000 at September 30, 1997
and 1998, respectively.
 
    CAPITALIZED PRODUCT DESIGN
 
    Capitalized product design costs include costs associated with enhancing
features on existing products, prior to their introduction to the market, but
after technological feasibility has been proven. Management evaluates the future
realization of capitalized product design costs quarterly and writes down any
amounts that management deems unlikely to be recovered through future products
sales. Any amounts deemed unrecoverable are written down to the estimated
recoverable amount at the time of evaluation.
 
    COSTS IN EXCESS OF FAIR VALUE OF NET ASSETS ACQUIRED
 
    The excess of costs of acquired companies over the fair value of net assets
acquired (goodwill) are amortized on a straight-line basis over 3 to 10 years.
Amortization expense for fiscal 1996, 1997 and 1998 was $813,000, $1.1 million
and $900,000, respectively. During fiscal 1996 the Company wrote off $3.6
million of net goodwill resulting from the sale of the non-application oriented
interconnect business in Chicago, IL (see Note 6). Accumulated amortization at
September 30, 1997 and 1998 was $1.9 million and $2.4 million, respectively.
 
    The Company assesses the recoverability of unamortized goodwill by reviewing
the sufficiency of estimated future operating income and undiscounted cash flows
of the related entities to cover the amortization during the remaining
amortization period. If the carrying amount of goodwill is not
 
                                      F-9
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
recoverable from undiscounted cash flows, amounts unrecoverable from future
product sales are written down in the period in which the determination is made.
In fiscal 1998, the Company reduced its carrying amount of goodwill by $3.1
million as a result of an impairment loss on the long-lived assets of the
document management segment. The write-down was based on the fair value of the
document management segment as determined in connection with its planned sale
(see Note 18).
 
    INVESTMENTS IN EQUITY SECURITIES
 
    In 1995, the Company adopted Statement of Financial Accounting Standards
(SFAS) No. 115 "Accounting for Certain Investments in Debt and Equity
Securities." The adoption of SFAS No. 115 resulted in an increase to
shareholders' equity in the fourth quarter of 1995 of $7.7 million upon the
completion by IMNET Systems, Inc. of its initial public offering of common
stock. Prior to this offering, there had been no public market for this common
stock. At September 30, 1995, the Company's investment in marketable equity
securities was classified as available-for-sale and, as a result, was stated at
fair value. During fiscal 1996 the Company sold its entire holdings of IMNET
Systems, Inc. and realized a gain of $5.7 million.
 
    FAIR VALUE OF FINANCIAL INSTRUMENTS
 
    The fair value of the Company's debt, current and long-term, is estimated to
approximate the carrying value of these liabilities based upon borrowing rates
currently available to the Company for borrowings with similar terms.
 
    REVENUE RECOGNITION
 
    Revenue from the document management segment is generated from four primary
sources: product sales, installations, royalty and on-going maintenance. Product
sales and installation revenue are recognized upon shipment, installation, or
final customer acceptance, depending on specific contract terms. Royalty revenue
is recognized monthly based upon estimated maintenance fees and is subject to
verification against actual fees on a semi-annual basis. Revenue from on-going
maintenance is recognized as services are completed.
 
    Revenue from the Internet services segment is generated from initial and
recurring monthly Internet access and Web and database development. Set-up fees
for Internet access customers, net of related, direct and incremental costs are
deferred and amortized over the estimated period of service. Monthly access fees
are recognized in the month of service.
 
    RESEARCH AND DEVELOPMENT
 
    Research and development is primarily incurred by the document management
segment. During fiscal 1996, 1997 and 1998, the Company expended $1.1 million,
$1.8 million and $1.3 million, respectively, for research and development.
 
    LOSS ON IMPAIRMENT OF ASSETS
 
    In accordance with Statement of Financial Accounting Standards No. 121,
"Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to
Be Disposed Of," the Company recorded an impairment loss on the long-lived
assets of the document management segment. The
 
                                      F-10
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
trends in the document management segment indicate that the undiscounted future
cash flows from this business would be less than the carrying value of the
long-lived assets related to the document management segment. Accordingly, in
fiscal 1998, the Company recognized an asset impairment loss of $3.1 million,
all of which was reduced from the carrying value of goodwill. This loss is the
difference between the carrying value of the document management segment's
property and equipment, gross investment in leases to customers, other assets
and goodwill and other intangibles, and the fair value of these assets based on
discounted estimated future cash flows.
 
    INCOME TAXES
 
    The Company recognizes the amount of taxes payable or refundable for the
current year and recognizes deferred tax liabilities and assets for the expected
future tax consequences of events and transactions that have been recognized in
the Company's financial statements or tax returns. The Company currently has
substantial net operating loss carryforwards. The Company has recorded a 100%
valuation allowance against net deferred tax assets due to uncertainty of their
ultimate realization.
 
    EARNINGS (LOSS) PER SHARE
 
    The Company adopted Statement of Financial Accounting Standard (SFAS) No.
128, "Earnings Per Share, " in fiscal 1998. SFAS 128 requires the presentation
of basic earnings per share ("EPS") and diluted EPS, for companies with
potentially dilutive securities, such as options. Earnings per share for all
prior periods have been restated to conform with the provisions of SFAS 128.
 
    Basic earnings per share is computed using the weighted average number of
shares of common stock. Diluted earnings per share is computed using the
weighted average number of shares of common stock and common equivalents shares
outstanding during the period. Common equivalents consist of convertible
preferred stock (using the if converted method) and stock options and warrants
(using the treasury stock method). Common equivalents shares are excluded from
the computation as their effect would have been anti-dilutive.
 
    RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
 
    In June 1997, the Financial Accounting Standards Board (FASB) issued FAS
130, "Reporting Comprehensive Income." This statement, effective for fiscal
years beginning after December 15, 1997, would require the Company to report
components of comprehensive income in a financial statement that is displayed
with the same prominence as other financial statements. Comprehensive income is
defined by Concepts Statement No. 6, Elements of Financial Statements, as the
change in equity of a business enterprise during a period from transactions and
other events and circumstances from nonowner sources. It includes all changes in
equity during a period except those resulting from investments by owners and
distributions to owners. The Company has not yet determined its comprehensive
income.
 
    Also in June 1997, the FASB issued FAS 131, "Disclosures about Segments of
an Enterprise and Related Information." This statement, effective for financial
statements for periods beginning after December 15, 1997, requires that a public
business enterprise report financial and descriptive information about its
reportable operating segments. Generally, financial information is required to
be reported on the basis that it is used internally for evaluating segment
performance and deciding how to
 
                                      F-11
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
allocate resources to segments. The adoption of FAS 131 is not expected to have
a material impact on the Company's financial statements.
 
3.  DISCONTINUED OPERATIONS
 
    In July 1998, the Company's Board of Directors adopted a plan to discontinue
operations of its telecommunications segment. This segment consists of the
Company's wholly owned subsidiary Kansas Communications, Inc. ("KCI"), along
with KCI's Milwaukee operations purchased from Executone Management Systems,
Inc. Accordingly, the operating results of the telecommunications segment have
been segregated from continuing operations and reported as a separate line item
on the statement of operations. The assets and liabilities of such operations
have been reflected as a net asset.
 
    The Company is in the process of negotiating the sale of these operations
and expects that the sale will be completed within a twelve month period.
Management does not anticipate a loss on the sale and intends to use sale
proceeds to reduce outstanding indebtedness and provide additional working
capital.
 
    KANSAS COMMUNICATIONS, INC.
 
    On September 15, 1995, a wholly owned subsidiary of the Company merged with
Kansas Communications, Inc., pursuant to an Agreement and Plan of Reorganization
dated March 24, 1995, by and between the Company and KCI. The KCI shareholders
received 1.3 million shares of the Company's common stock in exchange for all of
the outstanding shares of KCI. The business combination was accounted for as a
pooling of interests and, accordingly, the operations of KCI had been included
with the results of the Company for all periods presented. KCI is a Kansas
City-based company which sells and services telephone systems, third-party
computer hardware and application oriented peripheral products such as voice
mail, automated attendant systems, interactive voice response (IVR) and video
conferencing systems.
 
    On December 29, 1995, KCI acquired the Milwaukee operations of Executone
Information Systems, Inc. ("Executone-Milwaukee"), in a business combination
accounted for as a purchase. Executone-Milwaukee sells and services proprietary
voice processing systems. The purchase price of approximately $1.9 million
consisted of $100,000 of cash and a note payable for $1.8 million. The note was
paid in February 1996. The operations of Executone-Milwaukee have been included
in the results of the Company since December 29, 1995. As a result of the
acquisition, the Company recorded costs in excess of fair value of net assets
acquired of $1.8 million, an amount which is being amortized on a straight-line
basis over twenty years.
 
                                      F-12
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
3.  DISCONTINUED OPERATIONS (CONTINUED)
 
    FINANCIAL INFORMATION FOR THE TELECOMMUNICATIONS SEGMENT
 
    Operating results of the discontinued telecommunications segment are as
follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                        FOR THE YEARS
                                                                            ENDED
                                                                        SEPTEMBER 30,
                                                               -------------------------------
                                                                 1996       1997       1998
                                                               ---------  ---------  ---------
<S>                                                            <C>        <C>        <C>
Revenues.....................................................  $  21,803  $  17,218  $  16,065
Income (loss) before income taxes............................     (1,812)       739        277
Provision for income taxes...................................     --         --           (350)
Net income (loss)............................................     (1,812)       739        (73)
</TABLE>
 
    Interest expense allocated to the discontinued telecommunications segment
totaled $377,000, $49,000 and $5,000 in fiscal 1996, 1997 and 1998 respectively.
 
    The provision for income taxes recorded in 1998 is related to prior period
adjustments in deferred maintenance revenue for KCI.
 
    Assets and liabilities of the discontinued telecommunications segment are as
follows at September 30 (in thousands):
 
<TABLE>
<CAPTION>
                                                                               1997       1998
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Current assets:
  Cash.....................................................................  $  --      $  --
  Accounts receivable, net.................................................      1,848      1,734
  Inventories..............................................................      2,984      2,248
  Prepaid expenses.........................................................        154         36
                                                                             ---------  ---------
                                                                                 4,986      4,018
Property, plant and equipment, net.........................................        529        427
Goodwill, net..............................................................      1,759      1,663
Other noncurrent assets....................................................        217         21
                                                                             ---------  ---------
                                                                                 7,491      6,129
                                                                             ---------  ---------
Current liabilities:
  Accounts payable.........................................................      2,295      1,582
  Current portion, long term debt..........................................        328     --
  Current portion, capital lease obligation................................         23         32
  Deferred revenue.........................................................      1,336        593
                                                                             ---------  ---------
                                                                                 3,982      2,207
Long-term debt, net of current portion.....................................         20     --
Capital lease obligation, net of current portion...........................         54         47
                                                                             ---------  ---------
                                                                                 4,056      2,254
                                                                             ---------  ---------
Net assets associated with discontinued operations.........................  $   3,435  $   3,875
                                                                             ---------  ---------
                                                                             ---------  ---------
</TABLE>
 
                                      F-13
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
4.  ISP CHANNEL, INC. (FORMERLY MEDIACITY WORLD, INC.)
 
    On June 21, 1996, the Company acquired ISP Channel, Inc. (formerly MediaCity
World, Inc.) ("ISP Channel"), in a business combination accounted for as a
purchase. ISP Channel is an Internet Service Provider with operations in the San
Francisco Bay Area and Reno, Nevada. The purchase price consisted of 200,000
shares of the Company's common stock valued at $5.11 per share. The operations
of ISP Channel have been included in the results of the Company since June 21,
1996. As a result of the acquisition of ISP Channel, the Company recorded costs
in excess of fair value of net assets acquired of $1.2 million, being amortized
on a straight line basis over three years.
 
5.  MICROGRAPHIC TECHNOLOGY CORPORATION
 
    On September 15, 1995, the Company acquired Micrographic Technology
Corporation ("MTC") pursuant to an Agreement and Plan of Reorganization dated
March 24, 1995 in a business combination accounted for as a purchase
transaction. MTC is a designer, developer, manufacturer and integrator of
comprehensive, non-paper based systems and components that enable MTC to deliver
to its customers cost-effective solutions for storage, indexing and/or
distribution of high-volume output data streams. The MTC shareholders' received
778,000 shares of the Company's common stock valued at $6.95 per share, $1.1
million in cash and $2.8 million principal amount of the Company's debentures.
The operations of MTC have been included with the results of the Company since
September 16, 1995.
 
    The cost in excess of fair value of net assets acquired incurred in
connection with the acquisition of MTC of $6.1 million is being amortized on a
straight-line basis over ten years. Additionally, in connection with the
acquisition of MTC, the Company incurred a one-time charge in fiscal 1995 of
$5.0 million for the write-off of acquired in-process unproven technology. At
the date of acquisition of MTC, the Company determined that the technological
feasibility of the acquired technology was unproven and that the technology had
no known future uses.
 
    The Company determined prior to September 30, 1998 that it is more likely
than not to dispose of MTC within a one year period. The Company has received a
letter of intent from a potential buyer which has been approved by the Company's
Board of Directors, subject to shareholders' approval. The Company has reviewed
the discounted cash flow to determine the impairment of long-lived assets
resulting in an aggregate amount of $3.1 million loss which is included as part
of the Company's operating results (see Note 18).
 
6.  DIVESTITURES OF UTILIZATION MANAGEMENT ASSOCIATES, INC. AND COMMUNICATE
DIRECT, INC.
 
    UTILIZATION MANAGEMENT ASSOCIATES, INC.
 
    During September 1995, the Company's Board of Directors approved a plan to
rescind its November 1993 acquisition of Utilization Management Associates, Inc.
("UMA"). The plan provided for the exchange of the Company's interest in UMA for
all common shares of the Company held by the former shareholders of UMA,
including related put options, and the cancellation of SoftNet stock options
held by the former shareholders of UMA.
 
    Effective November 20, 1995, the plan was executed such that the Company
paid the former shareholders of UMA $200,000 in satisfaction of it's common
stock put obligation and received in exchange 29,630 shares of SoftNet common
stock. In addition, the Company paid approximately $300,000 in cash and notes
for the termination of non-compete, employment, and earn-out agreements
 
                                      F-14
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
6.  DIVESTITURES OF UTILIZATION MANAGEMENT ASSOCIATES, INC. AND COMMUNICATE
DIRECT, INC. (CONTINUED)
and an irrevocable and unconditional release of the Company from any outstanding
obligations and liabilities to UMA or the shareholders of UMA.
 
    COMMUNICATE DIRECT, INC.
 
    On October 31, 1994, the Company acquired Communicate Direct, Inc. ("CDI")
in a business combination accounted for as a purchase. CDI, a Chicago-based
company, sold and serviced telephone systems, third-party computer hardware and
application oriented peripheral products such as voice mail, automated attendant
systems, interactive voice response ("IVR") and video conferencing systems. The
operations of CDI have been included with the results of the Company from
November 1, 1994 until they were subsequently sold. During fiscal 1996, the
Company sold a significant portion of the CDI business and, during fiscal 1997,
all of the remaining operation was sold. The Company acquired all of the
outstanding stock of CDI for $1.9 million, such consideration consisting of
290,858 shares of the Company's Series A Convertible Preferred Stock ("Preferred
Shares") valued at $6.00 per share and cash. In April 1995, the Preferred Shares
were converted into common shares on a one-to-one basis following the approval
of the Company's shareholders. The acquisition price has been adjusted for
settlement of an earn-out agreement and resolution of certain post-closing
purchase adjustments. The cost in excess of fair value of net assets acquired
incurred in connection with the acquisition of CDI of $4.2 million was
originally to be amortized on a straight-line basis over ten years. As a result
of the 1996 sale, the Company wrote off the unamortized balance of the goodwill
which arose from the original acquisition.
 
    In June 1996, CDI sold its non-application oriented interconnect business
located in the Chicago, Illinois metropolitan area, which at this time comprised
substantially all of the business of CDI, to Next Call, Inc. ("Next Call") for a
$600,000 ten year note receivable. In connection with the sale, CDI agreed to
lend Next Call up to $1.0 million to fund operating losses, as defined, for the
first twelve months of operations. The loan agreement required CDI to advance
cash to Next Call on a monthly basis to cover operating cash short fall. Next
Call was required to repay such advances when it became profitable on a
cumulative basis. After the first twelve months, any amount still outstanding
from Next Call was to be forgiven. As of September 30, 1996, the Company had
made $189,000 in advances pursuant to this agreement. Subsequent to September
30, 1996, Next Call ceased operations.
 
    As a result of the sale to Next Call and the uncertainty resulting from Next
Call's subsequent shut down, the Company incurred an extraordinary charge of
$6.0 million for the loss on the sale of this business. This loss includes the
write-off of unamortized goodwill which resulted from the initial purchase of
CDI in October 1994, deferred acquisition costs associated with the purchase of
CDI, severance payments, inventory, leasehold improvements, the notes receivable
from Next Call and all amounts loaned to the buyer. The disposition of CDI was
not contemplated at the time of the pooling with KCI. The loss resulting from
the disposition of certain assets and the assumption of certain liabilities of
CDI, within a two year period following a pooling of interests has been
classified as an extraordinary item as required by generally accepted accounting
principles. This extraordinary loss is net of taxes and the Company has not
recognized an income tax benefit associated with this write-off as the Company
has established a full valuation allowance for total deferred tax assets due to
the uncertainty of their ultimate realization.
 
    During fiscal 1997, CDI sold its operations that support its Fujitsu
maintenance base, as well as all other remaining assets associated with CDI, to
a new company formed by John I. Jellinek, the
 
                                      F-15
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
6.  DIVESTITURES OF UTILIZATION MANAGEMENT ASSOCIATES, INC. AND COMMUNICATE
DIRECT, INC. (CONTINUED)
Company's former president, chief executive officer and director and Philip
Kenny, a former SoftNet director. The buyer acquired certain assets in exchange
for a $209,000 promissory note and the assumption of current liabilities of
approximately $750,000. In addition, at the closing the buyer paid off $438,000
of existing Company bank debt and entered into a sub-lease of CDI's facility in
Buffalo Grove, Illinois. At the closing, the buyer merged with Telcom Midwest,
LLC., and the two former directors and the other two shareholders of the merged
company personally guaranteed obligations arising out of the promissory note,
the sub-lease arrangement and the assumption of certain liabilities. The
personal guarantees of the promissory note are several. The personal guarantees
of the sub-lease are limited to $400,000 and are on a joint and several basis.
The personal guarantees of assumed liabilities are on a joint and several basis
but are limited to the two former directors. Concurrent with this transaction,
Messrs. Jellinek and Kenny resigned from the Company's board. The Company
incurred an additional loss of $486,000 on the final disposition of the assets
of CDI. As was the case with the loss associated with the sale of assets to Next
Call, this was accounted for as an extraordinary loss.
 
7.  INVENTORY AND PROPERTY AND EQUIPMENT
 
    The components of inventories as of September 30, 1997 and 1998 are as
follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                               1997       1998
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Raw materials..............................................................  $     126  $      28
Work-in-process............................................................        217        408
Finished goods.............................................................        983        909
                                                                             ---------  ---------
                                                                             $   1,326  $   1,345
                                                                             ---------  ---------
                                                                             ---------  ---------
</TABLE>
 
    Balances of major classes of fixed assets and allowances for depreciation at
September 30, 1997 and 1998 are as follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                               1997       1998
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Leasehold improvements.....................................................  $     155  $   1,335
Furniture and fixtures.....................................................        276         83
Equipment..................................................................      1,566      6,603
                                                                             ---------  ---------
  Total....................................................................      1,997      8,021
Less allowance for depreciation and amortization...........................       (889)    (1,498)
                                                                             ---------  ---------
Property and equipment, net................................................  $   1,108  $   6,523
                                                                             ---------  ---------
                                                                             ---------  ---------
</TABLE>
 
    Included in the above fixed assets are asset amounts representing
capitalized leases of $192,000 and $1,157,000 at September 30, 1997 and 1998,
respectively. The accumulated depreciation related to these assets was $60,000
and $126,000, respectively.
 
                                      F-16
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
8.  DEBT
 
    Debt is summarized as follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                                                1997       1998
                                                                                              ---------  ---------
<S>                                                                                           <C>        <C>
Revolving Credit Note with maximum borrowings of $9.5 million bearing interest, payable
  monthly, at the bank's prime rate plus 1% (the bank's prime rate being 8.25% at September
  30, 1998). The note matures on January 15, 2000...........................................  $   5,900  $   5,098
Equipment Financing Agreement with a maximum borrowing limit of $3.15 million, bearing
  interest at the bank's prime rate plus 1% (the bank's prime rate being 8.25% at September
  30, 1998), principal and interest due in 60 monthly payments with the final payment due
  May 2002..................................................................................      2,398      1,559
Draw Note with maximum borrowings for $1.5 million bearing interest, payable monthly, at the
  bank's prime rate plus 1% (the bank's prime rate being 8.25% at September 30, 1998).......        675        737
9% Convertible Debentures due September 2000, interest payable quarterly, convertible into
  the Company's common shares at $6.75 per share............................................      2,619      1,787
5% Convertible Subordinated Debentures, due September 2002, interest payable annually,
  convertible into the Company's common stock at $8.25 per share after December 31, 1998....     --          1,444
6% Convertible Subordinated Debentures, due February 2002 with semi-annual interest
  payments, convertible into the Company's common stock at $8.10 per share..................        780        720
9% Convertible Subordinated Notes due December 1998, interest payable quarterly,
  subordinated to all other liabilities of the Company, convertible into the Company's
  common shares at $5.00 per share..........................................................         25     --
10% Convertible Subordinated Notes due October 1999, bearing interest, payable quarterly, at
  10% for the first two years only and no interest thereafter, subordinated to all other
  liabilities of the Company, convertible into the Company's common shares at $4.10 per
  share.....................................................................................        200     --
Promissory note bearing interest at 12.24%, principal and interest due in 24 monthly
  payments with final payment due October 1999..............................................        278        157
Promissory note bearing interest at 9.4%, principal and interest due in 5 quarterly payments
  with final payment due February 2000......................................................     --            372
Non-interest bearing Promissory note due July 1998 (see Note 15)............................        161        161
Promissory notes due November 1997, interest payable in arrears on each principal due date
  accruing at 8.75%.........................................................................         75     --
Other.......................................................................................     --             22
                                                                                              ---------  ---------
                                                                                                 13,111     12,057
Less current portion debt...................................................................     (1,384)    (1,821)
                                                                                              ---------  ---------
Total long-term debt........................................................................  $  11,727  $  10,236
                                                                                              ---------  ---------
                                                                                              ---------  ---------
</TABLE>
 
    The availability under the revolving credit note is subject to revisions on
a monthly basis based upon available assets (as defined). The revolving credit
note is collateralized by substantially all of the assets of the Company.
 
                                      F-17
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
8.  DEBT (CONTINUED)
    The equipment financing agreement and the draw note were obtained from the
same bank as the revolving credit note and the assets collateralizing each
financing facility are excluded from the collateral associated with the
revolving credit note. The equipment financing agreement covers a specific lease
agreement and the draw note covers certain bank approved leases. The equipment
financing agreement and the draw note are both collaterized by the respective
assets underlying each specific lease. The leases are initiated by the Company
acting as lessor through the ordinary course of business.
 
    In connection with the issuance of the 10% Convertible Subordinated Notes,
the Company issued warrants to purchase 297,500 shares of the Company's common
stock exercisable for five years expiring in 1999 at an exercise price of $6.875
per share.
 
    During fiscal 1998, holders of the 9% and 10% Convertible Subordinated Notes
converted $25,000 and $200,000 face amount of notes into 5,000 and 48,780
shares, respectively, of the Company's common stock. During fiscal 1997, holders
of the 9% and 10% Convertible Subordinated Notes converted $50,000 and $100,000
face amount of notes into 10,000 and 24,390 shares, respectively, of the
Company's common stock.
 
    In connection with the acquisition of MTC, the Company issued $2.9 million
of its 9% Convertible Subordinated Debentures (the "MTC 9% Debentures") due
September 2000. The MTC 9% Debentures are subordinated to senior indebtedness of
the Company and are convertible after September 15, 1996, into the Company's
common shares at $6.75 per share. The MTC 9% Debentures may be prepaid by the
Company in whole or in part at face value. During fiscal 1998, $832,806 face
amounts of these 9% debentures were converted into 123,377 shares of the
Company's common stock. During fiscal 1997, $236,952 of these 9% debentures were
converted into 35,104 shares of the Company's common stock.
 
    Also in connection with the acquisition of MTC, the Company assumed $1.8
million of 6% Convertible Subordinated Secured Debentures (the "Debentures") due
February 2002. The Debentures are convertible into the Company's common stock at
$8.10 per share. The Debentures are subject to redemption at the option of the
Company at face value, provided, however, that the Company issues common share
purchase warrants to purchase the same number of shares as would have been
issuable if the Debentures were converted. During fiscal 1998, $60,000 face
amount of these Debentures were converted into 7,407 shares of the Company's
common stock.
 
    In fiscal 1998, the Company issued $1,443,750 principal amount of its 5%
Convertible Subordinated Debentures due September 30, 2002 to Mr. R.C.W. Mauran,
a beneficial owner of more than 5% of the Company's common stock, in exchange
for the assignment to the Company of certain equipment leases and other
consideration. The debentures are convertible into common stock of the Company
at $8.25 per share, after December 31, 1998.
 
                                      F-18
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
8.  DEBT (CONTINUED)
    Aggregate maturities of long-term debt for each of the next five fiscal
years are as follows (in thousands):
 
<TABLE>
<S>        <C>
1999.....  $   1,821
2000.....      7,654
2001.....        276
2002.....      2,306
2003.....     --
           ---------
           $  12,057
           ---------
           ---------
</TABLE>
 
9.  LEASE RECEIVABLES AND OBLIGATIONS
 
    GROSS INVESTMENT IN LEASES TO CUSTOMERS
 
    The Company's equipment lease transactions with its customers primarily
involve the leasing of Computer Output Microfiche ("COM") equipment. Lease terms
are typically for periods of 3 to 5 years. The Company typically leases its COM
equipment on a "price per fiche" basis, in which monthly rents are driven by
actual monthly microfiche production by the lessee. Leases contain minimum
monthly rents by establishing provisions for minimum production volumes per
month.
 
    At September 30, 1998, the Company has entered into various sales-type
leases with its customers. Future minimum lease payments are as follows (in
thousands):
 
<TABLE>
<S>                                                                   <C>
1999................................................................  $   1,611
2000................................................................      1,048
2001................................................................        604
2002................................................................        233
2003................................................................         64
                                                                      ---------
Total future minimum lease payments.................................      3,560
  Unearned interest.................................................       (452)
  Reserve for future costs..........................................       (247)
                                                                      ---------
Present value of minimum payments...................................      2,861
  Equipment residual value..........................................        581
                                                                      ---------
Gross investment in leases..........................................  $   3,442
                                                                      ---------
                                                                      ---------
</TABLE>
 
    CAPITALIZED LEASES
 
    The Company leases computer equipment and certain other office equipment
under leases which are capital in nature. The aggregate amount of the lease
payments under capitalized leases for the
 
                                      F-19
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
9.  LEASE RECEIVABLES AND OBLIGATIONS (CONTINUED)
Company's continuing operations for each of the five fiscal years ending
September 30 is as follows (in thousands):
 
<TABLE>
<S>                                                                   <C>
1999................................................................  $     670
2000................................................................        311
2001................................................................         37
2002................................................................     --
2003................................................................     --
                                                                      ---------
Total minimum lease payments........................................      1,018
Amount representing interest........................................        (59)
                                                                      ---------
Present value of net minimum payments...............................        959
Less current portion................................................       (632)
                                                                      ---------
Capital lease obligation............................................  $     327
                                                                      ---------
                                                                      ---------
</TABLE>
 
    OPERATING LEASES
 
    The Company has entered into operating leases for office space and
manufacturing facilities. These leases provide for minimum rents. These leases
generally include options to renew for additional periods. The Company's rent
expense for the years ended September 30, 1996, 1997 and 1998 was $755,000,
$828,000 and $760,000, respectively. The aggregate amount of the lease payments
under operating leases for the Company's continuing operations for each of the
five fiscal years ending September 30 is as follows (in thousands):
 
<TABLE>
<S>                                                                  <C>
1999...............................................................  $   1,935
2000...............................................................      1,701
2001...............................................................      1,757
2002...............................................................      1,668
2003...............................................................      1,656
Thereafter.........................................................      3,012
                                                                     ---------
Total lease payments...............................................  $  11,729
                                                                     ---------
                                                                     ---------
</TABLE>
 
10.  CHANGE IN PRODUCTS
 
    During fiscal 1996, the Company acquired from IMNET an exclusive worldwide
manufacturing right to certain microfilm retrieval technology, partially in
exchange for the prepayment of fees for 250 software licenses. Accordingly, the
Company recorded a prepaid license fee of $1.0 million. As of September 30, 1998
(as well as at September 30, 1997), the transfer to the Company of the technical
and manufacturing know-how for this technology has continued to be delayed.
Despite the ongoing negotiation and cooperation between the parties, the Company
determined there was a potential material risk in completing the transfer and
getting the product to market. As a result, the Company wrote-off the prepaid
license fee of $1.0 million in fiscal 1997 (see Note 15).
 
                                      F-20
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
10.  CHANGE IN PRODUCTS (CONTINUED)
 
    Also, in fiscal 1997, the Company reevaluated the development and timely
offering of its RAPID (Rapid Archiving Peripheral for Images and Documents)
product. Market driven product enhancements, and the resulting technological
setbacks, delayed the estimated product offering date at least one year to the
second quarter of fiscal 1998. As a result, the Company wrote-off $1.1 million
of capitalized product design costs associated with this product in 1997. During
fiscal 1998, there has been minimal activity in the sale of this product due to
continued technological setbacks which the Company is trying to resolve.
 
    In fiscal 1996, the Company made the decision to incorporate newer
technologies into its existing core product offerings in an attempt to diversify
and enhance its overall product offerings. In connection with this decision, the
Company signed an agreement to distribute Lucent Technologies, Inc. products in
the Chicago, Illinois metropolitan area, and incorporated a wider array of
solutions from existing vendors in its other markets. As a result of this
decision, and the resulting changes in its product lines, the Company incurred a
one-time charge of $1.3 million. The main components of this charge were a
$670,000 write-down of inventories associated with the older technologies that
the Company no longer actively distributed, a $311,000 settlement with a
terminated employee, and a $321,000 write-off of associated capitalized
expenses, including such prepaid expenses as maintenance, warranty and
professional fees which were to be amortized during 1996.
 
    The fiscal 1996 results of operations include a charge of $1.5 million for
the write-down of certain software inventory resulting from the Company's
decision to discontinue the distribution of certain imaging products in favor of
others (see Note 15).
 
11.  INCOME TAXES
 
    The Company's provision for income taxes in fiscal 1998 of $350,000 relates
exclusively to the operations of KCI. These amounts are included in "Loss from
operations" for discontinued operations in the accompanying statement of
operations due to the Company's decision to discontinue the telecommunications
segment (see Note 3). The Company made no provision for income taxes for the
Company's continuing businesses due to losses incurred.
 
    The components of deferred taxes at September 30 are as follows (in
thousands):
 
<TABLE>
<CAPTION>
                                                                                             1997         1998
                                                                                          -----------  -----------
                                                                                          TAX EFFECT   TAX EFFECT
                                                                                          -----------  -----------
<S>                                                                                       <C>          <C>          <C>
Inventory and other operating reserves..................................................   $     170    $     352
Allowance for doubtful accounts.........................................................          35          282
Unpaid accruals.........................................................................         162          509
Deferred revenue........................................................................         503          303
Other...................................................................................          (6)         (17)
Net operating loss carryforward.........................................................       2,294        5,848
                                                                                                                            -
                                                                                          -----------  -----------
Total deferred tax asset................................................................       3,158        7,277
Valuation allowance.....................................................................      (3,158)      (7,277)
                                                                                                                            -
                                                                                          -----------  -----------
Net deferred tax asset..................................................................   $  --        $  --
                                                                                                                            -
                                                                                                                            -
                                                                                          -----------  -----------
                                                                                          -----------  -----------
</TABLE>
 
    A valuation allowance was recorded as a reduction to the deferred tax assets
due to the uncertainty of the ultimate realization of future benefits from such
deferred taxes.
 
                                      F-21
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
11.  INCOME TAXES (CONTINUED)
    Net operating loss carryforwards of approximately $17.2 million are
available as of September 30, 1998 to be applied against future taxable income.
In addition, net operating loss carryforwards of approximately $750,000 acquired
in connection with the acquisition of MTC are available to reduce recorded
goodwill when utilized. The net operating loss carryforwards expire between 1999
and 2011 and are subject to certain annual limitations as a result of the
changes in equity ownership.
 
12.  SIGNIFICANT FOURTH QUARTER EVENTS
 
    Operating results in the fourth quarter of fiscal 1998 include a $3.1
million loss on the impairment of the assets of the document management segment
(see Note 2).
 
13.  STOCK OPTIONS AND WARRANTS
 
    AMENDED 1995 LONG-TERM INCENTIVE PLAN
 
    The Company's Amended 1995 Long-Term Incentive Plan (the "Incentive Plan")
is an equity incentive program for officers and other employees of the Company
or its subsidiaries and the non-employee members of the Company's Board of
Directors (the "Board"). A total of 1,500,000 shares of common stock have been
authorized for issuance over the term of the Incentive Plan, but no participant
may receive awards for more than 200,000 shares of common stock per fiscal year.
The Incentive Plan will be administered by either the Board or the Compensation
Committee of the Board.
 
    Awards under the Incentive Plan may, in general, be made in the form of
stock option grants, stock appreciation rights, restricted stock awards or
performance shares. Each stock option grant will have an exercise price not less
than the fair market value of the option shares on the grant date and will
generally become exercisable in three successive equal annual installments over
the optionee's period of continued service with the Company.
 
    As of September 30, 1998, options for 1,300,767 shares of common stock were
outstanding under the Incentive Plan, of which 382,954 option shares were
vested. A total of 149,332 shares of common stock had been issued, and 49,901
shares of common stock remained available for future option grants and other
awards under the Incentive Plan. As of September 30, 1998, no stock appreciation
rights, restricted share awards or performance shares were outstanding under the
Incentive Plan.
 
    EMPLOYEE STOCK OPTION PLAN
 
    The Company's Employee Stock Option Plan (the "Option Plan") is an equity
incentive program which has been established for the employees of Micrographic
Technology Corporation. A total of 40,000 shares of common stock have been
authorized for issuance over the term of the Option Plan, but no participant may
be granted stock options for more than 4,000 shares of common stock. The Option
Plan is administered by the Compensation Committee of the Company's Board of
Directors.
 
    All options granted under the Option Plan will have an exercise price per
share equal to the fair market value of the option shares on the grant date and
will be designed to qualify as incentive stock options under the federal tax
laws. Each granted option will become exercisable for the option shares in a
series of three successive equal annual installments over the optionee's period
of continued service with Micrographic Technology Corporation. The options will
not be assignable or transferable except by will or the laws of inheritance
following the optionee's death, and in the event the Company is acquired by
merger or sale of substantially all of its assets, each outstanding option will
be either be assumed by
 
                                      F-22
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
13.  STOCK OPTIONS AND WARRANTS (CONTINUED)
the successor corporation or replaced by the successor corporation with an
option with substantially the same economic value.
 
    As of September 30, 1998, options for 19,358 shares of common stock were
outstanding under the Option Plan, of which all were vested. A total of 3,208
shares of common stock had been issued, and no shares of common stock remained
available for future options grants under the Option Plan.
 
    NON-PLAN CONSULTANT STOCK OPTIONS
 
    During the year ended September 30, 1998, the Company's Board of Directors
approved the grant of stock options to an independent consultant to purchase an
aggregate of 50,000 shares of its common stock. These options have an exercise
price of $10.19 and as of September 30, 1998, none of these options shares were
vested. As a result, the Company has recorded $215,000 in deferred compensation
which will be amortized to expense over the three-year vesting period of the
options. A total of $27,000 has been amortized to expense for the fiscal year
ended September 30, 1998. These options were not issued as part of any of the
Company's registered Stock Option Plans.
 
    COMMON STOCK WARRANTS
 
    During fiscal year 1998, the Company issued warrants to purchase an
aggregate of 566,250 shares of its common stock in association with three
separate rounds of financing through the issuance of its convertible preferred
stock (see Note 14). These warrants have a weighted average exercise price of
$10.42. In addition, the Company recognized and honored its commitment to issue
a warrant to purchase 10,309 shares of its common stock in association with a
financing arrangement dating back to 1994. This warrant contained an exercise
price of $4.85 and was exercised via a cashless exercise provision into 7,182
shares in August 1998.
 
                                      F-23
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
13.  STOCK OPTIONS AND WARRANTS (CONTINUED)
    The following table summarizes the outstanding options and warrants to
purchase shares of common stock for the three years ended September 30, 1998:
 
<TABLE>
<CAPTION>
                                                                       OUTSTANDING WARRANTS             OUTSTANDING
                                            OUTSTANDING OPTIONS      -------------------------     OPTIONS AND WARRANTS
                                        ---------------------------                WEIGHTED     ---------------------------
                                                       WEIGHTED                     AVERAGE                    WEIGHTED
                                                        AVERAGE                    EXERCISE                     AVERAGE
                                          SHARES    EXERCISE PRICE     SHARES        PRICE        SHARES    EXERCISE PRICE
                                        ----------  ---------------  ----------  -------------  ----------  ---------------
<S>                                     <C>         <C>              <C>         <C>            <C>         <C>
Outstanding as of September 30,
  1995................................     215,000     $    8.28      1,334,650    $    5.03     1,549,650     $    5.48
  Granted.............................     574,000     $    8.27         --           --           574,000     $    8.27
  Exercised...........................      --            --            (12,500)   $    1.75       (12,500)    $    1.75
  Canceled............................    (422,833)    $    8.25       (118,750)   $    4.04      (541,583)    $    7.33
                                        ----------                   ----------                 ----------
Outstanding as of September 30,
  1996................................     366,167     $    8.30      1,203,400    $    5.16     1,569,567     $    5.89
  Granted.............................     400,000     $    5.00         --           --           400,000     $    5.00
  Exercised...........................      --            --           (251,000)   $    1.75      (251,000)    $    1.75
  Canceled............................    (283,215)    $    4.95         --           --          (283,215)    $    4.95
                                        ----------                   ----------                 ----------
Outstanding as of September 30,
  1997................................     482,952     $    5.14        952,400    $    6.06     1,435,352     $    5.75
  Granted.............................   1,143,533     $    8.07        576,559    $   10.32     1,720,092     $    8.82
  Exercised...........................    (152,540)    $    5.47       (683,941)   $    5.81      (836,481)    $    5.75
  Canceled............................    (103,820)    $    6.76        (12,619)   $    2.52      (116,439)    $    6.30
                                        ----------                   ----------                 ----------
Outstanding as of September 30,
  1998................................   1,370,125     $    7.42        832,399    $    9.27     2,202,524     $    8.12
                                        ----------                   ----------                 ----------
                                        ----------                   ----------                 ----------
</TABLE>
 
    On November 15, 1996, the Compensation/Stock Option Committee approved a
stock option repricing program to provide employee option holders additional
opportunity and incentive to achieve business plan goals. A total of 297,000
options held by employees on that date were repriced to $4.94 per share, which
was the market price on such date. All other terms of the options remained the
same and, accordingly, there was no change to the vesting or term of any option.
 
    The Board of Directors took similar action earlier in the year on February
28, 1996, when it elected to reduce the exercise price on 117,000 options held
by employees to $8.25 per share, the market price on the day the board took such
action. All other terms of the options remained the same and, accordingly, there
was no change to the vesting or term of any option.
 
                                      F-24
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
13.  STOCK OPTIONS AND WARRANTS (CONTINUED)
    The following table summarizes information regarding stock options
outstanding at September 30, 1998:
 
<TABLE>
<CAPTION>
                                     OUTSTANDING OPTIONS              VESTED OPTIONS
                            -------------------------------------  --------------------
<S>                         <C>          <C>          <C>          <C>        <C>        <C>
                                           AVERAGE
                                          REMAINING    WEIGHTED               WEIGHTED
                                         CONTRACTUAL    AVERAGE                AVERAGE
                                            LIFE       EXERCISE               EXERCISE
RANGE OF EXERCISE PRICES      SHARES       (YEARS)       PRICE      SHARES      PRICE
- --------------------------  -----------  -----------  -----------  ---------  ---------
$ 4.94--$ 6.88............      874,625        8.78    $    6.17     392,312  $    5.94
$ 7.19--$ 9.75............      237,800        9.52    $    8.67      --         --
$10.00--$13.94............      257,700        9.65    $   10.68      10,000  $   13.94
                            -----------                            ---------
$ 4.94--$13.94............    1,370,125        9.07    $    7.45     402,312  $    6.14
                            -----------                            ---------
                            -----------                            ---------
</TABLE>
 
    During fiscal 1997, the Company was required to adopt Statement of Financial
Standards No. 123, Accounting for Stock-Based Compensation (FAS 123), which
encourages entities to adopt a fair value based method of accounting for stock
based compensation plans in place of the provisions of Accounting Principles
Board Opinion No. 25, Accounting for Stock Issued to Employees (APB 25), for all
arrangements under which employees receive shares of stock or other equity
instruments of the employer.
 
    As allowed by FAS 123, the Company will continue to apply the provisions of
APB 25 in accounting for its stock based employee compensation arrangements, and
will disclose the pro forma net loss and loss per share information in its
footnotes as if the fair value method suggested in FAS 123 had been applied.
 
    Had compensation cost for the Company's LTIP been determined based on the
fair value at grant date for awards in fiscal 1998, 1997 and 1996 consistent
with the provisions of FAS 123, the Company's net loss and loss per share would
have been increased to the pro forma amounts indicated below (in thousands,
except per share data):
 
<TABLE>
<CAPTION>
                                                                                     1996       1997        1998
                                                                                   ---------  ---------  ----------
<S>                                                                                <C>        <C>        <C>
Net loss applicable to common shares, as reported................................  $  (6,097) $  (2,631) $  (17,345)
Net loss applicable to common shares, pro forma..................................     (6,348)    (3,207)    (18,889)
Basic and diluted loss per common share, as reported.............................      (1.05)      (.40)      (2.35)
Basic and diluted loss per common share, pro forma...............................      (1.09)      (.48)      (2.56)
</TABLE>
 
    The fair value of each stock option grant on the date of grant was estimated
using the Black-Scholes option pricing model with the following average
assumptions for the year ended September 30:
 
<TABLE>
<CAPTION>
                                                                  1997       1998
                                                                ---------  ---------
<S>                                                             <C>        <C>
Volatility....................................................         58%        63%
Risk-free interest rate.......................................       6.10%      5.28%
Dividend yield................................................     --         --
Expected lives................................................          4          4
Weighted average fair value...................................  $    4.26  $    4.62
</TABLE>
 
                                      F-25
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  REDEEMABLE CONVERTIBLE PREFERRED STOCK
 
    Outstanding redeemable convertible preferred stock at September 30, 1998
consists of the following (in thousands, except share data):
 
<TABLE>
<CAPTION>
 REDEEMABLE CONVERTIBLE PREFERRED STOCK
  30,000 SHARES AUTHORIZED, $0.10 PAR
                 VALUE
- ----------------------------------------
<S>        <C>            <C>
           SHARES ISSUED   PROCEEDS NET
                AND        OF ISSUANCE
SERIES      OUTSTANDING       COSTS
- ---------  -------------  --------------
A........        3,101      $    4,600
B........       10,125           9,500
C........        7,531           7,108
D........       --              --
                ------         -------
                20,757      $   21,208
                ------         -------
                ------         -------
</TABLE>
 
    ISSUANCE
 
    Since December 31, 1997, the Company has issued three series of its 5%
convertible preferred stock denominated Series A Convertible Preferred Stock
(the "Series A Preferred Stock"), Series B Convertible Preferred Stock (the
"Series B Preferred Stock") and Series C Convertible Preferred Stock (the
"Series C Preferred Stock"). In addition, the Company has agreed to issue,
pursuant to a mutually binding stock purchase agreement, a fourth series of its
5% convertible preferred stock denominated Series D Convertible Preferred Stock
(the "Series D Preferred Stock") with the Series A Preferred Stock, the Series B
Preferred Stock and the Series C Preferred Stock, the ("Preferred Stock"). In
connection with the issuance of the 5% Preferred Stock, the Company has also
issued (or, in the case of the Series D Preferred Stock, agreed to issue)
warrants to purchase its common stock (the "Preferred Warrants").
 
    Each series of the Preferred Stock has similar rights and privileges, and
each share of the Preferred Stock has a par value of $0.10 and a face amount of
$1,000. The Preferred Stock is convertible into the number of shares of common
stock determined by dividing the face amount of the Preferred Stock being
converted by the applicable conversion price.
 
    On December 31, 1997, the Company issued to RGC International Investors, LDC
("RGC"), 5,000 shares of its Series A Preferred Stock and warrants to purchase
150,000 shares of common stock (the "Series A Warrants") for an aggregate
purchase price of $5,000,000. $435,000 of the purchase price has been allocated
to the value of the Series A Warrants. The sale was arranged by Shoreline
Pacific Institutional Finance, the Institutional Division of Financial West
Group ("SPIF"), which received a fee of $250,000 plus warrants to purchase
20,000 shares of common stock, which are exercisable at $6.625 and expire on
December 31, 2000.
 
    On May 28, 1998, the Company issued to RGC and Shoreline Associates I, LLC
("Shoreline"), 9,000 and 1,000 shares, respectively, of its Series B Preferred
Stock and warrants to purchase 180,000 and 20,000 shares, respectively, of
common stock (the "Series B Warrants") for an aggregate purchase price of
$10,000,000. $900,000 of the purchase price has been allocated to the value of
the Series B Warrants. The sale was arranged by SPIF, which received a fee of
$500,000 plus warrants to purchase 50,000 shares of common stock, which are
exercisable at $11.00 and expire on May 28, 2002.
 
    On August 31, 1998, the Company issued to RGC 7,500 shares of its Series C
Preferred Stock and warrants to purchase 93,750 shares of common stock (the
"Series C Warrants") for an aggregate
 
                                      F-26
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  REDEEMABLE CONVERTIBLE PREFERRED STOCK (CONTINUED)
purchase price of $7,500,000. $277,000 of the purchase price has been allocated
to the value of the Series C Warrants. The sale was arranged by SPIF, which
received a fee of $375,000 plus warrants to purchase 26,250 shares of common
stock, which are exercisable at $7.50 and expire on August 31, 2002.
 
    Also on August 31, 1998, the Company entered into a stock purchase agreement
whereby the Company agreed, subject to certain conditions, including common
stock shareholder approval, to issue to RGC 7,500 shares of its Series D
Preferred Stock and warrants to purchase 93,750 shares of common stock (the
"Series D Warrants") for an aggregate purchase price of $7,500,000. As of
September 30, 1998, the Company has not issued the Series D Preferred Stock and
the Series D Warrants. This stock purchase agreement was arranged by SPIF, which
received warrants to purchase 26,250 shares of common stock, which are
exercisable at $7.50 and expire on August 31, 2002. The exercise of these
warrants is contingent upon the issuance of the Series D Preferred Stock, at
which time SPIF will receive an additional fee of $375,000. If the closing of
the Series D Preferred Stock has not occurred by September 1, 1999, the warrants
issued in conjunction with the Series D Preferred Stock shall automatically
expire.
 
    USE OF PROCEEDS
 
    Proceeds from the sale of the Preferred Stock and the Preferred Warrants are
being used to fund the expenditures incurred in the continuing expansion of the
Company's Internet segment, particularly the ISP Channel service, and for
general corporate purposes. Such expenditures include procuring the equipment
necessary to deliver high-speed, cable based Internet services to subscribers,
hiring additional personnel and expanding its associated sales and marketing
efforts.
 
    DIVIDENDS
 
    The Holders of the Preferred Stock are entitled to receive dividends at a
rate of 5% per annum, payable quarterly, at the Company's option, in cash or
additional shares of the applicable series of Preferred Stock. Unpaid dividends
are cumulative. Any accrued and unpaid dividends are payable only in the event
of a liquidation, dissolution or winding up of the Company. In addition, the
Holders of the Series B Preferred Stock are entitled to receive dividends of 10%
per annum in the event they are unable to convert their Series B Preferred Stock
because such conversions would result in greater than 19.99% of the common stock
being issued upon conversion of the Series B, unless stockholder approval is
obtained authorizing such conversions.
 
    As of September 30, 1998, the Company had issued an additional 101 shares of
Series A Preferred Stock, 125 shares of Series B Preferred Stock and 31 shares
of Series C Preferred Stock as dividends.
 
    CONVERSION PRICES
 
    The stated value of each series of outstanding preferred stock is $1,000 per
share. The actual number of shares of common stock issuable upon conversion of
each series of Preferred Stock will be determined by the following formula:
 
    (The aggregate stated value of the shares of preferred stock thus being
                         converted at $1,000 per share)
                                   DIVIDED BY
  (The applicable conversion price of the series of the preferred stock being
                                  converted).
 
                                      F-27
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  REDEEMABLE CONVERTIBLE PREFERRED STOCK (CONTINUED)
    The conversion price of the Series A Preferred Stock is equal to the lower
of $8.28 per share and the lowest consecutive two day average closing price of
the common stock during the 20 day trading period immediately prior to such
conversion.
 
    Prior to February 28, 1999, the conversion price of the Series B Preferred
Stock is equal to $13.20 per share. Thereafter, the conversion price of the
Series B Preferred Stock is equal to the lower of $13.20 per share and the
lowest five day average closing price of the common stock during the 20 day
trading period immediately prior to such conversion.
 
    Prior to May 31, 1999, the conversion price of the Series C Preferred Stock
is equal to $9.00 per share. Thereafter, the conversion price of the Series C
Preferred Stock is equal to the lower of $9.00 per share and the lowest five day
average closing price of the common stock during the 30-day trading period
immediately prior to such conversion.
 
    The conversion price of the Series D Preferred Stock (the "Series D
Conversion Price") will initially be a price equal to 120% of the average
closing bid price of the common stock on the five days prior to the date the
Series D Preferred Stock is issued (the "Initial Series D Conversion Price"). On
the nine month anniversary of such issuance, the Series D Conversion Price will
be the lower of the Initial Series D Conversion Price and a five day average
market price within the 30-day trading period immediately prior to conversion,
subject to adjustment upon certain conditions.
 
    CONVERSION
 
    A holder of the Series A Preferred Stock or the Series B Preferred Stock
cannot convert its Series A Preferred Stock or Series B Preferred Stock in the
event such conversion would result in its beneficially owning more than 4.99% of
the Company's common stock, (not including shares underlying the Series A
Preferred Stock or the Series A Warrants for the Series A Preferred Stock
conversions, or the Series B Preferred Stock or the Series B Warrants for the
Series B Preferred Stock conversions), but they may waive this prohibition by
providing the Company a notice of election to convert at least 61 days prior to
such conversion. Similarly, a holder of the Series C Preferred Stock or Series D
Preferred Stock cannot convert its Series C Preferred Stock or Series D
Preferred Stock in the event such conversion would result in beneficially owning
more than 4.99% of the Company's common stock (not including shares underlying
the Series C Preferred Stock or the Series C Warrants for the Series C Preferred
stock conversion or the shares underlying the Series D Preferred Stock or the
Series D Warrants for the Series D Preferred stock conversions). Notwithstanding
this limitation, the holders of the Preferred Stock cannot convert into an
aggregate of more than 19.99% of the Company's common stock without the approval
of the Company's common shareholders or the American Stock Exchange. In
addition, the Series B Preferred Stock, Series C Preferred Stock and Series D
Preferred Stock each cannot convert into more than 2,000,000 shares of common
stock. As of September 30, 1998, assuming that the holders of Series A Preferred
Stock, Series B Preferred Stock and Series C Preferred Stock attempt to convert
into the maximum number of shares of common stock available, the total cash
payments would be $11,699,171 after adjustment for the conversion of the
remaining 3,101 shares of the Company's outstanding Series A Preferred Stock
subsequent to year end.
 
    The rules of the American Stock Exchange (the "AMEX") require us to obtain
common stock shareholder or AMEX approval to issue more than 20% of the
Company's outstanding common stock. Shares of common stock issued upon
conversion of the Preferred Stock or exercise of the Preferred Warrants would
count toward this 20%. As such, the AMEX rule operates as a further restriction
on
 
                                      F-28
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  REDEEMABLE CONVERTIBLE PREFERRED STOCK (CONTINUED)
the ability of the holders of the Preferred Stock and the Preferred Warrants to
convert their preferred stock or exercise their warrants.
 
    During April 1998, the Company issued a combined total of 299,946 shares of
common stock, pursuant to the conversion of 2,000 shares of the Series A
Preferred Stock. The Series A Preferred Stock, including accrued dividends, was
converted into common shares at the conversion price of $6.69 per share.
 
    Subsequent to the year ended September 30, 1998, the Company issued a
combined total of 413,018 shares of common stock, pursuant to the conversion of
the remaining 3,101 shares of the Company's outstanding Series A Preferred
Stock. The Series A Preferred Stock, including accrued dividends, was converted
into common shares at the conversion price of $7.56 per share.
 
    VOTING RIGHTS
 
    Holders of the Preferred Stock do not have voting rights, except for certain
protective provisions relating to changes in the rights of holders of the
Preferred Stock or otherwise required by law. Consent of a majority in interest
of each effected series of the Preferred Stock is required prior to (i) changing
the rights or privileges of such series; (ii) creating any new class or series
of stock with preferences above or on par with those of such series; (iii)
increasing the authorized number of such series; (iv) any act which would result
in a negative tax consequence to the holders of such series pursuant to Section
305 of the Internal Revenue Code.
 
    PRIORITY
 
    Each series of the Preferred Stock is pari passu with each other series of
Preferred Stock, and ranks senior to the common stock as to dividends,
distributions and distribution of assets upon liquidation, dissolution or
winding up of the Company.
 
    LIQUIDATION
 
    In the event of any liquidation, dissolution or winding up of the Company,
holders of the Preferred Stock will be entitled to be paid out of the assets of
the Company legally available for distribution to its stockholders, an amount
equal to the liquidation value per share of the Preferred Stock, but only after
and subject to the payment in full of all amounts required to be distributed to
the holders of any other capital stock of the Company ranking in liquidations
senior to such Preferred Stock, but before any payment will be made to the
holders of the common stock. Certain mergers or consolidations of the Company
into or with another corporation or the sale of all or substantially all of the
assets of the Company may be deemed to be a liquidation of the Company
triggering the rights of the holders of the Preferred Stock.
 
    REDEMPTION
 
    Each series of the Preferred Stock is subject to redemption upon certain
circumstances, including the Company's (i) failure to convert the Preferred
Stock when required and in the proper manner, (ii) lapse of effectiveness of the
registration statement covering the common stock underlying the Preferred Stock,
and (iii) suspension of the common stock from trading on the AMEX, New York
Stock Exchange or NASDAQ. In addition, the Series B Preferred Stock is subject
to redemption in the event the Company breaches the registration rights
agreement pursuant to which the common stock
 
                                      F-29
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  REDEEMABLE CONVERTIBLE PREFERRED STOCK (CONTINUED)
underlying the Series B Preferred Stock was registered with the Commission; and
the Series C (and Series D if issued) is subject to redemption in the event the
Company breaches the stock purchase agreement pursuant to which the Series C
Preferred Stock was issued or the registration rights agreement pursuant to
which the common stock underlying the Series C Preferred Stock was registered
with the Commission.
 
    The Company will have the right to redeem the Series A Preferred Stock on or
after December 31, 1998 at a price equal to the greater of 130% of its face
value or the market price multiplied by the number of shares of common stock
into which the Convertible Preferred can be converted. The Company will have the
right to redeem the Series B Preferred Stock on the earlier of an underwritten
public offering of at least $10,000,000 or November 28, 1999 at a price equal to
the greater of (i) 120% of its face value plus accrued but unpaid dividends or
(ii) the market price of the common stock multiplied by the number of shares of
common stock into which the Series B Preferred Stock can be converted. The
Company will have the right to redeem the Series C Preferred Stock on or after
the earlier of (i) an underwritten public offering or a Rule 144A offering in
the amount of at least $10,000,000, or (ii) February 29, 2000, at a price equal
to 110% of its face value if such redemption is made prior to September 1, 1999
and 120% of the face value thereafter. Once issued, the Company will have the
right to redeem the Series D Preferred Stock on or after the earlier of (i) an
underwritten public offering or a Rule 144A offering in the amount of at least
$10,000,000, or (ii) the eighteen-month anniversary of the date of its issuance
at a price equal to 110% of its face value if such redemption is made in the
first 12 months that the Series D Preferred Stock is outstanding and 120% of the
face value thereafter.
 
    In the event of a change in control of the Company, including
consolidations, mergers, the sale of substantially all of the Company's assets,
and transactions in which 50% or more of the voting power of the Company is
disposed of, the 5% Preferred Stock is subject to redemption in cash.
 
    MATURITY
 
    The Company, in its sole discretion, must either redeem or convert the 5%
Preferred Stock on the three year anniversaries of issuance (the "Maturity
Date"). The Company's ability to convert the 5% Preferred Stock on the Maturity
Date is subject to (i) shareholder approval in the event such conversion
(aggregated with all previous conversions of the 5% Preferred Stock) would
result in the issuance of more than 19.99% of the outstanding common stock as of
December 31, 1997 and (ii) the shares of common stock issuable upon such
conversion being authorized, registered and eligible for trading over AMEX or
NASDAQ. In the event shareholder approval is not obtained, or the common stock
issuable upon such conversion is not authorized, registered and eligible for
trading over the AMEX or NASDAQ, then the Company must redeem the 5% Preferred
Stock in cash. The Maturity Date of the Series B Preferred Stock is May 29,
2001. The Maturity Date of the Series C Preferred Stock is August 31, 2001.
 
                                      F-30
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  REDEEMABLE CONVERTIBLE PREFERRED STOCK (CONTINUED)
 
    THE PREFERRED WARRANTS TO PURCHASE COMMON STOCK
 
    The Preferred Warrants have a term of four years, and are currently
exercisable. The Preferred Warrants contain certain anti-dilution provisions and
permit cashless exercise. The Company can call the Series B Warrants and the
Series C Warrants any time after the first year anniversary of their issuance,
but only in the event the market price of the common stock over the twenty days
prior to such call is 150% of the exercise price of the warrants being called.
The Series A Warrants have an exercise price of $7.95 per share and expire on
December 31, 2001. The Series B Warrants have an exercise price of $13.75 per
share and expire on May 28, 2002. The Series C Warrants have an exercise price
of $9.375 per share and expire on August 31, 2002. The exercise price of the
Series D Warrants will be 125% of the market price of the common stock on the
date of issuance, and will expire four years after such issuance.
 
15.  RELATED PARTY TRANSACTIONS
 
    As of September 30, 1994, the Company was owed $4.2 million plus accrued
interest by Ozite Corporation (Ozite). A Director of the Company and the former
Chairman of the Board held substantial interests in Ozite. Due to uncertainties
about collecting these funds, this receivable, which dates back to 1988, was
written off and charged against earnings during fiscal 1991. Accordingly no
amount related to this receivable is recorded on the Company's consolidated
financial statements. On July 26, 1995, Ozite shareholders approved a merger of
Ozite with Pure Tech with Pure Tech being the surviving corporation. As a
condition of the merger, Ozite was required to secure a general release from the
Company and to surrender certain securities in satisfaction of the amount owed
to the Company. As a result, the Company received 311,000 shares of Pure Tech
common stock, 267,000 shares of Artra Group Incorporated (ARTRA) common stock
and 932 shares of Artra Preferred Stock. Subsequently, the Company sold all
311,025 shares of Pure Tech for net proceeds of $1.0 million, which was recorded
as a capital contribution during fiscal 1995. During fiscal 1996, the remaining
securities were sold for net proceeds of $815,000, which was recorded as a
capital contribution.
 
    During fiscal 1997, CDI sold its operations that support its Fujitsu
maintenance base in the Chicago metropolitan area to a new company formed by
John I. Jellinek, the Company's former president, chief executive officer, and
director and Philip Kenny, a former SoftNet director. The buyer acquired certain
assets in exchange for a $209,000 promissory note and the assumption of current
liabilities of approximately $750,000. In addition, at the closing the buyer
paid off $438,000 of Company bank debt and entered into a sub-lease of CDI's
facility in Buffalo Grove, Illinois. At the closing, the buyer merged with
Telcom Midwest, LLC., and the two former directors and the other two
shareholders of the merged company personally guaranteed obligations arising out
of the promissory note, the sub-lease arrangement and the assumption of certain
liabilities. The personal guarantees of the promissory note are several. The
personal guarantees of the sub-lease are limited to $400,000 and are on a joint
and several basis. The personal guarantees of assumed liabilities are on a joint
and several basis but are limited to the two former directors. Concurrent with
this transaction, Messrs. Jellinek and Kenny resigned from the Company's board.
 
    In June 1996, the Company acquired the exclusive worldwide manufacturing
rights to IMNET's MegaSAR Microfilm Jukebox and completed and amended its
obligations under a previous agreement. The Company issued a $2.9 million note
for prepaid license fees, software inventory, the manufacturing rights, and
certain other payables. Approximately $2.5 million was paid on this note during
the fourth
 
                                      F-31
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
15.  RELATED PARTY TRANSACTIONS (CONTINUED)
quarter of fiscal 1996. Subsequently, in fiscal 1997, the outstanding $410,000
promissory note was further reduced by $249,000, and a new promissory note in
the face amount of $161,000 was executed.
 
    In July 1997, due to a delay in the transfer to the Company of the technical
and manufacturing know-how for the MegaSAR product, the Company and IMNET
further amended the June 1996 Agreement. In an attempt to facilitate the
technology transfer, the Company accepted an order from IMNET for the first 14
MegaSAR units to be manufactured by the Company. A portion of the payment for
these initial units would be applied against the outstanding promissory note.
The transfer of the technology and the parts needed for production was to have
occurred no later than September 1, 1997.
 
    As of September 30, 1997, the transfer to the Company of the technical and
manufacturing know-how for this product offering has continued to be delayed.
Despite the ongoing negotiation and cooperation between the two parties, the
Company determined there was a potential material risk in completing the
technology transfer and getting the product to market. As a result, in fiscal
1997, the Company recorded a one-time charge of $1.0 million to write-off the
associated prepaid licenses. The Company is currently negotiating with IMNET to
either complete the transfer or seek an alternative solution. In association
with these ongoing negotiations, the maturity date of the Company's $161,000
promissory note has been indefinitely extended.
 
    During fiscal 1996, the Company decided to discontinue its plans for
distributing the IMNET microfilm retrieval software in favor of another software
developer's product. As a result, the Company recorded a one-time charge of $1.5
million to write-off software inventory which is included under the caption
costs associated with change in product lines and other in the accompanying
consolidate statements of operations.
 
    During fiscal 1996, the Company sold its entire holdings in IMNET for net
proceeds of $7.7 million. Accordingly, the Company recorded a gain on sale of
the securities of $5.7 million.
 
    On January 2, 1998, the Company issued $1,443,750 principal amount of its 5%
Convertible Subordinated Debentures due September 30, 2002 to Mr. R. C. W.
Mauran, a beneficial owner of more than 5% of the Company's common stock, in
exchange for the assignment to the Company of certain equipment leases and other
consideration. The debentures are convertible into common stock of the Company,
at $8.25 per share, after December 31, 1998.
 
    On May 29, 1998, the Company issued to RGC International Investors and
Shoreline Associates I, LLC, 9,000 and 1,000 shares, respectively, of its Series
B Preferred Stock and warrants to purchase 180,000 and 20,000 shares,
respectively, of common stock, for an aggregate purchase price of $10,000,000.
The warrants issued in connection with the Series B Preferred Stock have an
exercise price of $13.75 per share. On December 31, 1998, RGC International
Investors and Shoreline Associates I, LLC owned 9,226.40 and 1,025.16 shares,
respectively, of Series B Preferred Stock as a result of payment of additional
shares of Series B Preferred Stock as dividends, which was all of the Series B
Preferred Stock outstanding as of such date (see Note 18). Sean Doherty, a
director of the Company, is an owner of Shoreline Associates I, LLC.
 
                                      F-32
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
16.  SUPPLEMENTAL CASH FLOW INFORMATION
 
<TABLE>
<CAPTION>
                                                                        1996       1997       1998
                                                                      ---------  ---------  ---------
                                                                              (IN THOUSANDS)
<S>                                                                   <C>        <C>        <C>
Cash paid during the year for:
  Interest..........................................................  $   1,730  $   1,220  $   1,330
Non-cash investing and financing activities:
  Common stock issued for acquisitions..............................      1,022     --         --
  Common stock issued for the conversion of subordinated notes......      4,077        387      1,118
  Common stock issued for the conversion of preferred stock.........     --         --          1,666
  Value assigned to common warrants issued upon the issuance of
    preferred stock.................................................                            1,612
  Convertible debt issued for acquisition of equipment leases.......     --         --          1,444
  Preferred dividends paid with the issuance of--
    Additional preferred stock......................................     --         --            257
    Common stock....................................................     --         --              6
  Equipment acquired by capital lease...............................         89         83        965
    Note received in sale of a portion of CDI's operations..........     --            209     --
    Common stock issued to pay acquisition costs....................     --             44     --
</TABLE>
 
17.  SEGMENT INFORMATION
 
    The Company operates principally in three industry segments: document
management, telecommunications and Internet services. The Company's acquisition
of MTC in September, 1995, significantly broadened its operations in the
document management industry. Prior to the acquisition, the Company's document
management operations were not material. Although the Company acquired ISP
Channel, an Internet service provider, in June of 1996, its revenue and results
of operations in fiscal 1996 were immaterial. In July 1998, the Company decided
to discontinue its telecommunications
 
                                      F-33
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
17.  SEGMENT INFORMATION (CONTINUED)
operations and therefore, the data relating to this segment is included as
discontinued. Note 3 provides segment data for telecommunications.
 
<TABLE>
<CAPTION>
                                                                AS OF AND FOR THE YEARS ENDED
                                                                        SEPTEMBER 30,
                                                               -------------------------------
                                                                 1996       1997       1998
                                                               ---------  ---------  ---------
                                                                       (IN THOUSANDS)
<S>                                                            <C>        <C>        <C>
Net sales:
  Document management........................................  $  19,417  $  20,330  $  13,042
  Internet services..........................................        167        988      1,018
                                                               ---------  ---------  ---------
                                                               $  19,584  $  21,318  $  14,060
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
Income (loss) from continuing operations before income taxes:
  Document management........................................  $    (227 (c) $     572(b) $  (5,653)(a)
  Internet services..........................................     --         (1,152)    (8,272)
  Other......................................................      2,003(d)    (2,304)    (3,004)
                                                               ---------  ---------  ---------
                                                               $   1,776  $  (2,884) $ (16,929)
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
Identifiable assets:
  Document management........................................  $  14,426  $  15,049  $  10,070
  Discontinued business......................................      8,373      7,491      6,129
  Internet services..........................................     --          1,364      7,443
  Corporate..................................................      1,467        473     13,167
  Other......................................................      1,320     --         --
                                                               ---------  ---------  ---------
                                                               $  25,586  $  24,377  $  36,809
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
Depreciation and amortization expense:
  Document management........................................  $     958  $   1,263  $   1,148
  Internet services..........................................     --            458        921
  Corporate..................................................        306         76         84
  Other......................................................        110          1     --
                                                               ---------  ---------  ---------
                                                               $   1,374  $   1,798  $   2,153
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
Capital expenditures:
  Document management........................................  $     614  $     137  $     647
  Internet services..........................................     --            361      5,014
  Corporate..................................................        100         11          2
  Other......................................................         18          1     --
                                                               ---------  ---------  ---------
                                                               $     732  $     510  $   5,663
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
</TABLE>
 
- ------------------------
 
(a) Includes $3.1 million charge for impairment of assets.
 
(b) Includes $2.1 million charge for costs associated with change in product
    line and other.
 
(c) Includes $1.5 million charge for costs associated with change in product.
 
(d) Includes $5.7 million gain on sale of available-for-sale securities.
 
                                      F-34
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
18.  SUBSEQUENT EVENTS
 
    On November 5, 1998, the Company entered into a letter of intent to sell MTC
for $5.125 million and on November 9, 1998, the Company entered into a letter of
intent to sell KCI for $6.6 million. In both cases, deposits of $100,000 were
paid to the Company on execution of the letters of intent and, in the case of
the sale of MTC, such deposit is non-refundable. The purchase price for MTC is
anticipated to be $5.125 million (including the $100,000 non-refundable
deposit). The balance of $5.025 million will be paid at closing in readily
available funds. The purchase price for KCI is anticipated to be $6 million
(including the $100,000 deposit) and the issuance to the Company of 60,000
shares of common stock of the purchaser, Convergent Communications, Inc. At
closing, the Company expects to receive $3.4 million in readily available funds
and two 12-month 8% notes for an aggregate amount of $2.5 million.
 
    In aggregate, the sale of both MTC and KCI represents a substantial change
in the business of the Company and, as such, requires shareholder approval.
While KCI has been treated as a discontinued operation since July 27, 1998, and
while management of the Company intends to dispose of MTC, the Company has
continued to treat MTC as a continuing business pending such shareholder
approval of its sale.
 
    On November 22, 1998, the Company entered into a definitive agreement to
acquire all of the outstanding capital stock of Intelligent Communications, Inc.
The transaction will close upon Federal Communications Commission approval of
the transfer of Intellicom's licenses to the Company. Such approval is expected
to occur in the second quarter of fiscal 1999. The agreed purchase price
comprises (i) a cash component of $500,000 payable at closing, (ii) a promissory
note in the amount of $1 million due one year after closing (and payable in cash
or in the Company's common stock at the option of the sellers), (iii) a
promissory note in the amount of $2 million due two years after closing (and
payable in cash or in the Company's common stock at the option of the Company),
(iv) the issuance of 500,000 shares of the Company's common stock (adjustable
upwards after one year in certain circumstances), and (v) a demonstration bonus
of $1 million payable on the first anniversary of the closing, if certain
milestones are met, in cash or shares of the Company's common stock at the
option of the Company.
 
    During November 1998, the Company issued a combined total of 413,018 shares
of common stock, pursuant to the conversion of the remaining 3,101 shares of the
Company's outstanding Series A Preferred Stock. The Series A Preferred Stock,
including accrued dividends, was converted into common shares at the conversion
price of $7.56 per share.
 
    During the quarter ended December 31, 1998, the Company declared a dividend
on both its outstanding Series B Preferred Stock and its outstanding Series C
Preferred Stock, payable on December 31, 1998 to the respective stockholders of
record at the close of business on December 28, 1998. For the Series B Preferred
Stock, these dividends, payable at a rate of 5%, were paid at the Company's
option in the form of 126.56 additional shares of the Company's Series B
Preferred Stock. For the Series C Preferred Stock, these dividends, payable at a
rate of 5%, were paid at the Company's option in the form of 94.14 additional
shares of the Company's Series C Preferred Stock.
 
    On January 12, 1999, the Company executed an agreement with a group of
institutional investors whereby the Company issued $12 million in convertible
subordinated loan notes. These notes bear an interest rate of 9% per year and
mature in 2001. In connection with these notes, the Company issued to these
investors an aggregate of 300,000 warrants. These warrants, which have an
exercise price of $17 per warrant, expire in 2003.
 
                                      F-35
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                     CONDENSED CONSOLIDATED BALANCE SHEETS
 
                 AS OF SEPTEMBER 30, 1998 AND DECEMBER 31, 1998
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                                      SEPTEMBER 30,
                                                                                          1998
                                                                                      -------------  DECEMBER 31,
                                                                                                         1998
                                                                                                     ------------
                                                                                                     (UNAUDITED)
<S>                                                                                   <C>            <C>
                                                     ASSETS
Current assets:
  Cash..............................................................................    $  12,504     $    4,329
  Accounts receivables, net.........................................................        3,105          3,819
  Current portion of gross investment in leases.....................................        1,579          1,239
  Inventories.......................................................................        1,345          1,195
  Prepaid expenses..................................................................          882          1,146
                                                                                      -------------  ------------
    Total current assets............................................................       19,415         11,728
Restricted cash.....................................................................          800            800
Property and equipment, net.........................................................        6,523          9,880
Gross investment in leases, net of current portion..................................        1,863          1,717
Other assets........................................................................        1,124          1,089
Costs in excess of fair value of net assets acquired, net...........................          955            683
Net assets associated with discontinued operations..................................        3,875          3,813
                                                                                      -------------  ------------
                                                                                        $  34,555     $   29,710
                                                                                      -------------  ------------
                                                                                      -------------  ------------
                               LIABILITIES, REDEEMABLE CONVERTIBLE PREFERRED STOCK
                                            AND SHAREHOLDERS' DEFICIT
Current liabilities:
  Accounts payable and accrued expenses.............................................    $   9,423     $   10,862
  Current portion of long-term debt.................................................        1,821          1,855
  Current portion of capital leases.................................................          632            913
  Deferred revenue..................................................................          100            173
                                                                                      -------------  ------------
    Total current liabilities.......................................................       11,976         13,803
                                                                                      -------------  ------------
Long-term debt, net of current portion..............................................       10,236          9,430
                                                                                      -------------  ------------
Capital lease obligations, net of current portion...................................          327            518
                                                                                      -------------  ------------
Commitments and contingencies
 
Redeemable convertible preferred stock, $.10 par value 25,000 shares authorized,
  20,757 and 17,877 shares issued and outstanding at September 30, and December 31,
  respectively......................................................................       18,187         15,754
                                                                                      -------------  ------------
Shareholders' deficit:
  Preferred stock, $.10 par value, 3,975,000 shares authorized, none issued and
    outstanding.....................................................................       --             --
  Common stock, $.01 par value, 25,000,000 shares authorized, 8,191,550 and
    8,631,087 shares outstanding, respectively......................................           82             86
  Deferred stock compensation.......................................................         (188)          (303)
  Capital in excess of par value....................................................       43,700         46,653
  Accumulated deficit...............................................................      (49,765)       (56,231)
                                                                                      -------------  ------------
    Total shareholders' deficit.....................................................       (6,171)        (9,795)
                                                                                      -------------  ------------
                                                                                        $  34,555     $   29,710
                                                                                      -------------  ------------
                                                                                      -------------  ------------
</TABLE>
 
  The accompanying notes are an integral part of these condensed consolidated
                             financial statements.
 
                                      F-36
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
 
             FOR THE THREE MONTHS ENDED DECEMBER 31, 1998 AND 1997
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
                                  (UNAUDITED)
 
<TABLE>
<CAPTION>
                                                                                                 1997       1998
                                                                                               ---------  ---------
<S>                                                                                            <C>        <C>
Net sales....................................................................................  $   2,875  $   4,296
Cost of sales................................................................................      2,249      2,967
                                                                                               ---------  ---------
  Gross profit...............................................................................        626      1,329
                                                                                               ---------  ---------
Operating expenses:
  Selling....................................................................................        557      3,009
  Engineering................................................................................        581      1,146
  General and administrative.................................................................      1,178      2,862
  Amortization of goodwill and transaction costs.............................................        322        322
                                                                                               ---------  ---------
    Total operating expenses.................................................................      2,638      7,339
                                                                                               ---------  ---------
Loss from continuing operations..............................................................     (2,012)    (6,010)
Other income (expense):
  Interest expense...........................................................................       (330)      (569)
  Other income...............................................................................         72        217
                                                                                               ---------  ---------
Loss from continuing operations before income taxes..........................................     (2,270)    (6,362)
Provision for income taxes...................................................................     --         --
                                                                                               ---------  ---------
Loss from continuing operations before discontinued operations...............................     (2,270)    (6,362)
Income (loss) from discontinued operations...................................................       (108)       139
                                                                                               ---------  ---------
Net loss.....................................................................................     (2,378)    (6,223)
Preferred dividends..........................................................................     --           (243)
                                                                                               ---------  ---------
Net loss applicable to common shares.........................................................  $  (2,378) $  (6,466)
                                                                                               ---------  ---------
                                                                                               ---------  ---------
Basic and diluted earnings (loss) per share:
  Continuing operations......................................................................  $   (0.33) $   (0.76)
  Discontinued operations....................................................................      (0.01)      0.02
  Preferred dividends........................................................................     --          (0.03)
                                                                                               ---------  ---------
  Net loss applicable to common shares.......................................................  $   (0.34) $   (0.77)
                                                                                               ---------  ---------
                                                                                               ---------  ---------
  Shares used to compute basic and diluted earnings (loss) per share.........................      6,941      8,374
                                                                                               ---------  ---------
                                                                                               ---------  ---------
</TABLE>
 
  The accompanying notes are an integral part of these condensed consolidated
                             financial statements.
 
                                      F-37
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
             FOR THE THREE MONTHS ENDED DECEMBER 31, 1998 AND 1997
 
                                 (IN THOUSANDS)
 
                                  (UNAUDITED)
 
<TABLE>
<CAPTION>
                                                                                                    1997       1998
                                                                                                  ---------  ---------
<S>                                                                                               <C>        <C>
Cash flows from operating activities:
  Net loss......................................................................................  $  (2,378) $  (6,223)
    Adjustments to reconcile net loss to net cash used in operating activities:
      (Income) loss from discontinued operations................................................        108       (139)
      Depreciation and amortization.............................................................        469        850
      Amortization of deferred stock compensation...............................................     --             30
      Provision for bad debts...................................................................         10         60
      Changes in operating assets and liabilities:
        Accounts receivable.....................................................................        270       (774)
        Gross investment in leases..............................................................        244        486
        Inventories.............................................................................       (102)       150
        Prepaid expenses........................................................................       (152)      (264)
        Accounts payable and accrued expenses...................................................        439      1,439
        Deferred revenue........................................................................        312         73
                                                                                                  ---------  ---------
Net cash used in operating activities of continuing operations..................................       (780)    (4,312)
                                                                                                  ---------  ---------
Net cash provided by operating activities of discontinued operations............................         54        222
                                                                                                  ---------  ---------
Cash flows from investing activities:
  Purchase of property and equipment............................................................        (76)    (3,084)
  Other.........................................................................................         --       (100)
                                                                                                  ---------  ---------
Net cash used in investing activities of continuing operations..................................        (76)    (3,184)
                                                                                                  ---------  ---------
Net cash used in investing activities of discontinued operations................................        (26)       (12)
                                                                                                  ---------  ---------
Cash flows from financing activities:
  Repayment of long-term debt...................................................................       (424)      (439)
  Borrowings under revolving credit note........................................................      2,017      8,697
  Payments under revolving credit note..........................................................       (475)    (9,030)
  Additional costs of issuance of convertible preferred stock...................................     --            (54)
  Net proceeds from issuance of convertible preferred stock.....................................      4,600     --
  Restricted cash...............................................................................     (4,600)    --
  Proceeds from exercise of warrants............................................................         42        190
  Capitalized lease obligations paid............................................................        (15)      (245)
                                                                                                  ---------  ---------
Net cash provided by (used in) financing activities of continuing operations....................      1,145       (881)
                                                                                                  ---------  ---------
Net cash used in financing activities of discontinued operations................................       (304)        (8)
                                                                                                  ---------  ---------
Increase (decrease) in cash.....................................................................         13     (8,175)
Cash, beginning of period.......................................................................         37     12,504
                                                                                                  ---------  ---------
Cash, end of period.............................................................................  $      50  $   4,329
                                                                                                  ---------  ---------
                                                                                                  ---------  ---------
Cash paid during the period for:
  Interest......................................................................................  $     420  $     308
  Income taxes..................................................................................     --         --
Supplemental non-cash transactions
  Common stock issued for the conversion of preferred stock.....................................     --          2,600
  Common stock issued for the conversion of subordinated notes..................................        208     --
  Value assigned to common warrants issued upon the issuance of preferred stock.................        435     --
  Preferred dividends paid with the issuance of--
    Additional preferred stock..................................................................     --            221
    Common stock................................................................................     --             22
  Equipment acquired by capital lease...........................................................     --            717
  Deferred compensation associated with the issuance of common stock options....................     --            146
</TABLE>
 
  The accompanying notes are an integral part of these condensed consolidated
                             financial statements.
 
                                      F-38
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
1.  BASIS OF PRESENTATION
 
    The financial information, except for the balance sheet as of September 30,
1998, included herein is unaudited; however, such information reflects all
adjustments (consisting solely of normal recurring adjustments) which are, in
the opinion of management, necessary for a fair presentation of the condensed
consolidated statements of financial position, results of operations and cash
flows as of and for the interim periods ended December 31, 1998 and 1997.
 
    The Company's annual report on Form 10-K/A for the fiscal year ended
September 30, 1998, as filed with the Securities and Exchange Commission, should
be read in conjunction with the accompanying Condensed Consolidated Financial
Statements. The Condensed Consolidated Balance Sheet as of September 30, 1998
was derived from the Company's audited Consolidated Financial Statements.
 
    The results of operations for the three months ended December 31, 1998 are
based in part on estimates that may be subject to year-end adjustments and are
not necessarily indicative of the results to be expected for the full year.
 
    The financial statements for the three months ended December 31, 1997 have
been restated for the effects of the discontinued operations of the
telecommunications segment (see Note 2). Certain reclassifications have been
made to conform with the current presentation.
 
2.  DISCONTINUED OPERATIONS
 
    In July 1998, the Company's Board of Directors adopted a plan to discontinue
operations of its telecommunications segment. This segment consists of the
Company's wholly owned subsidiary Kansas Communications, Inc. ("KCI"), along
with KCI's Milwaukee operations purchased from Executone Management Systems,
Inc. Accordingly, the operating results of the telecommunications segment have
been segregated from continuing operations and reported as a separate line item
on the statement of operations. The assets and liabilities of such operations
have been reflected as a net asset.
 
    On February 12, 1999, KCI was sold to Convergent Communications Services,
Inc. for an aggregate purchase price of approximately $6.3 million, subject to
adjustment in certain events. Proceeds from the sale consist of cash, notes and
shares of Convergent Communications Services, Inc.'s parent company common stock
(see Note 6).
 
    Operating results of the discontinued telecommunications segment are as
follows for the three months ended December 31 (in thousands):
 
<TABLE>
<CAPTION>
                                                                               1997       1998
                                                                             ---------  ---------
<S>                                                                          <C>        <C>
Revenues...................................................................  $   3,949  $   3,633
Income (loss) before income taxes..........................................       (108)       194
Provision for income taxes.................................................     --            (55)
Net income (loss)..........................................................       (108)       139
</TABLE>
 
                                      F-39
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  DISCONTINUED OPERATIONS (CONTINUED)
    Assets and liabilities of the discontinued telecommunications segment are as
follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                  SEPTEMBER 30,  DECEMBER 31,
                                                                      1998           1998
                                                                  -------------  -------------
<S>                                                               <C>            <C>
Current assets:
  Cash..........................................................    $  --          $  --
  Accounts receivable, net......................................        1,734          1,847
  Inventories...................................................        2,248          2,490
  Prepaid expenses..............................................           36             99
                                                                       ------         ------
                                                                        4,018          4,436
Property, plant and equipment, net..............................          427            398
Goodwill, net...................................................        1,663          1,639
Other noncurrent assets.........................................           21             22
                                                                       ------         ------
                                                                        6,129          6,495
                                                                       ------         ------
Current liabilities:
  Accounts payable..............................................        1,582          1,710
  Current portion, capital lease obligation.....................           32             30
  Deferred revenue..............................................          593            901
                                                                       ------         ------
                                                                        2,207          2,641
Capital lease obligation, net of current portion................           47             41
                                                                       ------         ------
                                                                        2,254          2,682
                                                                       ------         ------
Net assets associated with discontinued operations..............    $   3,875      $   3,813
                                                                       ------         ------
                                                                       ------         ------
</TABLE>
 
3.  DEBT
 
    Long-term debt is summarized as follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                  SEPTEMBER 30,  DECEMBER 31,
                                                                      1998           1998
                                                                  -------------  ------------
<S>                                                               <C>            <C>
Bank debt.......................................................    $   7,416     $    6,667
Convertible subordinated notes..................................        3,951          3,951
Other...........................................................          690            667
                                                                  -------------  ------------
                                                                       12,057         11,285
Less current portion............................................       (1,821)        (1,855)
                                                                  -------------  ------------
                                                                    $  10,236     $    9,430
                                                                  -------------  ------------
                                                                  -------------  ------------
</TABLE>
 
4.  REDEEMABLE CONVERTIBLE PREFERRED STOCK
 
    On November 23, 1998 and November 24, 1998, the Company issued an aggregate
of 413,018 shares of common stock pursuant to the conversion of the remaining
3,100.78 shares of the Company's outstanding Series A Convertible Preferred
Stock. The Series A Convertible Preferred
 
                                      F-40
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
4.  REDEEMABLE CONVERTIBLE PREFERRED STOCK (CONTINUED)
Stock, including accrued dividends, was converted into common shares at the
conversion price of $7.56 per share.
 
    During the quarter ended December 31, 1998, the Company declared a dividend
on both its outstanding Series B Convertible Preferred Stock and its outstanding
Series C Convertible Preferred Stock, payable on December 31, 1998 to the
respective stockholders of record at the close of business on December 28, 1998.
Dividends for the Series B Convertible Preferred Stock, payable at a rate of 5%,
were paid at the Company's option in the form of 126.56 additional shares of the
Company's Series B Preferred Stock. Dividends for the Series C Convertible
Preferred Stock, payable at a rate of 5%, were paid at the Company's option in
the form of 94.14 additional shares of the Company's Series C Convertible
Preferred Stock.
 
5.  STOCK OPTIONS AND WARRANTS
 
    The following table summarizes the outstanding options and warrants to
purchase shares of common stock for the three months ended December 31, 1998:
 
<TABLE>
<CAPTION>
                                                                                            OUTSTANDING
                                    OUTSTANDING OPTIONS       OUTSTANDING WARRANTS      OPTIONS AND WARRANTS
                                  ------------------------  ------------------------  ------------------------
                                               WEIGHTED                  WEIGHTED                  WEIGHTED
                                                AVERAGE                   AVERAGE                   AVERAGE
                                               EXERCISE                  EXERCISE                  EXERCISE
                                   SHARES        PRICE       SHARES        PRICE       SHARES        PRICE
                                  ---------  -------------  ---------  -------------  ---------  -------------
<S>                               <C>        <C>            <C>        <C>            <C>        <C>
Outstanding as of September 30,
  1998..........................  1,370,125    $    7.42      832,399    $    9.27    2,202,524    $    8.12
  Granted.......................     65,000    $    7.38       --           --           65,000    $    7.38
  Exercised.....................     --           --          (26,519)   $    7.39      (26,519)   $    7.39
  Canceled......................    (20,700)   $    6.88         (905)   $    6.63      (21,605)   $    6.87
                                  ---------                 ---------                 ---------
Outstanding as of December 31,
  1998..........................  1,414,425    $    7.45      804,975    $    9.33    2,219,400    $    8.13
                                  ---------                 ---------                 ---------
                                  ---------                 ---------                 ---------
</TABLE>
 
6.  SUBSEQUENT EVENTS
 
    On January 12, 1999, the Company executed an agreement with a group of
institutional investors whereby the Company issued $12 million in convertible
subordinated loan notes. These notes bear an interest rate of 9% per year and
mature in 2001. These notes are convertible into the Company's common stock with
an initial conversion price of $17.00 per share until July 1, 1999 and,
thereafter, at the lower of $17.00 per share and the lowest five-day average
closing bid price of the Company's common stock during the 30-day trading period
ending one day prior to the applicable conversion date. In connection with these
notes, the Company issued to these investors warrants to purchase an aggregate
of 300,000 shares of the Company's common stock. These warrants, which have an
exercise price of $17 per share, expire in 2003.
 
    On February 5, 1999, a single holder of the Company's 9% Convertible
Subordinated Debentures due September 2000 converted a debenture in the face
amount of $401,516 into 59,483 shares of the Company's common stock. These 9%
debentures have a conversion price of $6.75 per share of common stock.
 
                                      F-41
<PAGE>
                     SOFTNET SYSTEMS, INC. AND SUBSIDIARIES
 
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
6.  SUBSEQUENT EVENTS (CONTINUED)
    On February 9, 1999, the Company completed the purchase of Intelligent
Communications, Inc. The purchase price was comprised of: (i) a cash component
of $500,000, less payment of certain expenses, paid at closing; (ii) a
promissory note in the amount of $1.0 million due one year after closing; (iii)
a promissory note in the amount of $2.0 million due two years after closing;
(iv) the issuance of 500,000 shares of the Company's common stock (adjustable
upwards after one year in certain circumstances); (v) a demonstration bonus of
$1.0 million payable in cash or shares of the Company's common stock at the
Company's option within one year after closing if certain conditions are met;
and (vi) the issuance of additional shares of the Company's common stock
issuable upon the first, second and third anniversaries of the closing, valued
at a total of $3,500,000.
 
    On February 12, 1999, Kansas Communications, Inc. was sold to Convergent
Communications Services, Inc. ("Convergent Communications") for an aggregate
purchase price of approximately $6.3 million subject to adjustment in certain
events. Convergent Communications paid $100,000 in cash in November 1998 upon
execution of the letter of intent to purchase and paid the remainder of the
purchase price on the closing date as follows: (i) $1.4 million in cash; (ii)
30,000 shares of Convergent Communications' parent company common stock with an
agreed value of approximately $300,000 ($10.00 per share); (iii) a promissory
note in the amount of $2.0 million which is payable on July 1, 1999 and bears
simple interest at the rate of eleven percent per annum; (iv) a promissory note
in the amount of $1.0 million which is payable on the date that is 12 months
following the closing date and bears simple interest at the rate of eight
percent per annum; and (v) a promissory note in an amount of $1.5 million which
is payable on the date which is 12 months following the closing date, bears
simple interest at the rate of eight percent per annum and is subject to
mandatory prepayment in certain events.
 
                                      F-42
<PAGE>
BACK INSIDE COVER
 
[GRAPHIC: ISP Channel Locale Partners:
 
trademarks for the following companies:
 
Zip2-TM- Yellow Pages; excite; prevue; Accuweather; Inktomi; DoubleClick;
when.com; Spinner; Caucus; Intershop Communications; Tribal Voice-TM-;
AtYourOffice.com; ZY Web; ZD University; and City Auction]
<PAGE>
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
    YOU MAY RELY ON THE INFORMATION CONTAINED IN THIS PROSPECTUS. WE HAVE NOT
AUTHORIZED ANYONE TO PROVIDE INFORMATION DIFFERENT FROM THAT CONTAINED IN THIS
PROSPECTUS. NEITHER THE DELIVERY OF THIS PROSPECTUS NOR SALE OF COMMON STOCK
MEANS THAT INFORMATION CONTAINED IN THIS PROSPECTUS IS CORRECT AFTER THE DATE OF
THIS PROSPECTUS. THIS PROSPECTUS IS NOT AN OFFER TO SELL OR SOLICITATION OF AN
OFFER TO BUY THESE SHARES OF THE COMMON STOCK IN ANY CIRCUMSTANCES UNDER WHICH
THE OFFER OR SOLICITATION IS UNLAWFUL.
 
                                 --------------
 
                               TABLE OF CONTENTS
 
<TABLE>
<CAPTION>
                                                                            PAGE
                                                                            ----
<S>                                                                         <C>
Prospectus Summary........................................................    1
Risk Factors..............................................................    5
Use of Proceeds...........................................................   29
Capitalization............................................................   30
Price Range of Common Stock and Dividend Policy...........................   32
Dilution..................................................................   33
Selected Consolidated Historical Financial Data...........................   34
Management's Discussion and Analysis of Financial Condition and Results of
  Operations..............................................................   35
Business..................................................................   57
Management................................................................   80
Principal Shareholders....................................................   84
Description of Capital Stock..............................................   87
Description of Certain Indebtedness.......................................   89
Underwriting..............................................................   91
Legal Matters.............................................................   93
Experts...................................................................   93
Where You Can Find More Information.......................................   93
Index to Consolidated Financial Statements................................  F-1
</TABLE>
 
                                3,000,000 SHARES
 
                                     [LOGO]
 
                                  COMMON STOCK
                             ---------------------
 
                                   PROSPECTUS
 
                             ---------------------
 
                                 BT ALEX. BROWN
                                   BANCBOSTON
                            ROBERTSON STEPHENS INC.
                               CIBC WORLD MARKETS
                            WIT CAPITAL CORPORATION
                                AS E-MANAGER-TM-
 
                                           , 1999
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>
                                    PART II
                     INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 14. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.
 
    The following are the expenses (estimated except for the SEC and NASD
registration fees) for the issuance and distribution of the securities being
registered, all of which will be paid by the Registrant.
 
<TABLE>
<S>                                                                 <C>
SEC registration fee..............................................  $  19,063
NASD Filing Fee...................................................      7,357
Blue Sky fees and expenses........................................      3,000
Fees and expenses of counsel......................................    400,000
Fees and expenses of accountants..................................    125,000
Printing fees.....................................................    150,000
Listing fees......................................................     17,500
Transfer agent fees...............................................     12,000
Miscellaneous expenses............................................     16,080
                                                                    ---------
  Total...........................................................  $ 750,000
                                                                    ---------
                                                                    ---------
</TABLE>
 
ITEM 15. INDEMNIFICATION OF DIRECTORS AND OFFICERS.
 
    The New York Business Corporation Law and the bylaws of the registrant
provide for indemnification of directors and officers for expenses (including
reasonable amounts paid in settlement) incurred in defending actions brought
against them.
 
    Our certificate of incorporation provides that no contract or other
transaction between the corporation and any other corporation shall be affected
or invalidated by the fact that any one or more of our directors is or are
interested in or is a director or officer, or are directors or officers, of such
other corporation, and any director or directors, individually or jointly, may
be a party or parties to or may be interested in any contractor transaction of
ours, or in which we are interested, and no contract, act or transaction of ours
with any person or persons, firms or corporations shall be affected or
invalidated by the fact that any director or directors of ours is a party or are
parties to, or interested in, such contract, act or transaction, or in any way
connected with such person or persons, firms or corporations, and each and every
person who may become a director of ours is hereby relieved from any liability
that might otherwise exist from contracting with us for the benefit of himself
or any firm or corporation in which he may be in anyway interested.
 
    Our bylaws provide that we may indemnify any person made, or threatened to
be made, a party to a civil or criminal action or proceeding (other than one by
or in our right to procure a judgment in its favor), by reason of the fact that
he was a director or officer of ours, or serves another entity in any capacity
at the request of us, against judgments, fines, settlement amounts and
reasonable expenses, including actual and necessary attorneys' fees, if such
director or officer acted, in good faith, for a purpose which he reasonably
believed to be in, or, in the case of service for any other entity, not opposed
to, the best interest of us, and, in criminal actions or proceedings, had no
reasonable cause to believe that his conduct was unlawful ("Good Faith"). The
termination of any such action or proceeding by judgment, settlement, conviction
or upon a plea of nolo contendere, or its equivalent, shall not in itself create
a presumption that any such director or officer did not act in Good Faith.
 
    Under our bylaws, a person who has been successful, on the merits or
otherwise, in the defense of an action or proceeding described above shall be
entitled to indemnification. Except as provided in immediately preceding
sentence, any indemnification under the above paragraph or otherwise permitted
by Section 721 of the New York Business Corporation Law, unless ordered by a
court of competent jurisdiction, shall be made by us, only if authorized in the
specific case:
 
    - by the Board of Directors acting by a quorum consisting of disinterested
      directors; or
 
                                      II-1
<PAGE>
    - if a quorum is not obtainable or a quorum of disinterested directors so
      directs, by the Board, upon the opinion of independent legal counsel that
      indemnification is proper in the circumstances, or by the shareholders.
 
    Under our Bylaws, we may indemnify any person made, threatened or threatened
to be made, a party to an action by or in our right to procure a judgment in its
favor by reason of this fact that he is or was a director or officer of ours, or
is or was serving at our request as a director or officer of any other entity
against amounts paid in settlement and reasonable expenses, including actual and
necessary attorneys, fees, if such director or officer acted, in good faith, for
a purpose which he reasonably believed to be in, or, in the case of service for
any other entity, not opposed to, our best interest, except, that no
indemnification under this paragraph shall be made in respect of:
 
    - a threatened action, or a pending action if settled or otherwise disposed
      of; or
 
    - any claim, issue or matter as to which such person shall have been
      adjudged to be liable to us, unless the court in which the action was
      brought, or, if no action was brought, any court of competent
      jurisdiction, determines that the person is fairly and reasonably entitled
      to indemnity for such portion of the settlement amount and expenses as the
      court deems proper.
 
    Under our bylaws, we have the power to purchase and maintain insurance to
satisfy our indemnification obligations hereunder, or to indemnify directors and
officers in instances in which they may not otherwise be indemnified by us under
certain circumstances. No insurance may provide for any payment, other than the
cost of defense, to or on behalf of any director or officer:
 
    - if it is established that his acts were committed in bad faith or with
      deliberate dishonesty, were material to the cause of the adjudicated
      action, or that he personally and illegally gained a financial profit or
      other advantage; or
 
    - in relation to any risk, the insurance of which is prohibited under New
      York state insurance law.
 
    Under our bylaws, the indemnification and advancement of expenses shall not
be deemed the exclusive right of any other rights to which a director or officer
may be entitled, provided that no indemnification may be made to or on behalf of
any director or officer if a judgment or other final adjudication adverse to the
director or officer establishes that his acts were committed in bad faith or
were the result of deliberate dishonesty and were material to the cause of
action so adjudicated, or that he personally and illegally gained a financial
profit or other advantage. No indemnification, advancement or allowance shall be
made in any circumstances if:
 
    - the indemnification would be inconsistent with a provision of our
      certificate of incorporation, bylaws, Board or shareholders resolutions,
      an agreement or other proper corporate action, that is in effect at the
      time of the accrual of the alleged cause of action, which prohibits or
      limits indemnification; or
 
    - the court states that indemnification would be inconsistent with any
      condition with respect to indemnification expressly imposed by the court
      in a court-approved settlement.
 
    If any amounts are paid by indemnification, otherwise than by court order or
action by the shareholders, we shall mail to our voting shareholders, a
statement describing the terms of the indemnification and any corporate action
taken with respect to the indemnification.
 
    We maintain directors and officers liability insurance covering all of our
directors and officers against claims arising out of the performance of their
duties.
 
ITEM 16. EXHIBITS.
 
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER                                  DESCRIPTION OF EXHIBIT
- ---------  ----------------------------------------------------------------------------------
<C>        <S>
   1.0*    Form of Underwriting Agreement
   3.1(+ ) Restated Certificate of Incorporation.
   3.2     Bylaws, as amended. (Incorporated herein by reference to Exhibit 3.2 to SoftNet's
             Annual Report on Form 10-K for the year ended September 30, 1993).
   4.1(+ ) Article Third of Registrant's Restated Certificate of Incorporation
</TABLE>
 
                                      II-2
<PAGE>
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER                                  DESCRIPTION OF EXHIBIT
- ---------  ----------------------------------------------------------------------------------
<C>        <S>
   5.1*    Opinion of Brobeck, Phleger & Harrison L.L.P.
 15.1(+++) Review Report by Sarah A. Tull, CPA, of financial statements as of and for the
             year ended December 31, 1995 for Intelligent Communications, Inc.
  23.1*    Consent of Brobeck, Phleger & Harrison L.L.P. (included as part of Exhibit 5.1).
  23.2*    Consent of PricewaterhouseCoopers, L.L.P.
  23.3*    Consent of Blanding, Boyer & Rockwell, L.L.P.
  23.4*    Consent of Sarah A. Tull, CPA
  24.1*    Powers of Attorney (included on signature page of the Registration Statement).
  99.1(++) Common Stock Purchase Warrant Certificate issued to RGC International Investors,
             LDC dated August 31, 1998 (Series C).
  99.2(++) Common Stock Purchase Warrant Certificate issued to Shoreline Pacific Equity, Ltd.
             dated August 31, 1998 (Series C).
  99.3(++) Common Stock Purchase Warrant Certificate issued to Steven M. Lamar dated August
             31, 1998 (Series C).
  99.4(++) Securities Purchase Agreement by and among SoftNet and the Buyers (as defined
             therein), dated as of August 31, 1998 (Series C and Series D).
  99.5(++) Registration Rights Agreement by and among SoftNet and the Initial Investors (as
             defined therein) dated as of August 31, 1998 (Series C and Series D).
  99.6(++) Escrow Agreement by and among SoftNet, the Buyers (as defined therein), Shoreline
             Pacific Institutional Finance and the Escrow Holder (as defined therein), dated
             as of August 31, 1998 (Series C).
  99.7(++) Common Stock Purchase Warrant Certificate issued to Shoreline Pacific Equity, Ltd.
             dated August 31, 1998 (Series D).
  99.8(++) Common Stock Purchase Warrant Certificate issued to Steven M. Lamar dated August
             31, 1998 (Series D).
  99.9**   Securities Purchase Agreement by and among SoftNet and the Buyers (as defined
             therein), dated as of May 28, 1998 (Series B).
  99.10**  Registration Rights Agreement by and among SoftNet and the Initial Investors (as
             defined therein), dated as of May 28, 1998 (Series B).
  99.11**  Escrow Agreement by and among the Buyers (as defined therein), Shoreline Pacific
             Institutional Finance and the Escrow Holder (as defined therein), dated as of
             May 28, 1998 (Series D).
  99.12**  Form of Common Stock Purchase Warrant Certificate issued to purchasers of the
             Series B Preferred Stock, dated May 28, 1998.
  99.13**  Form of Common Stock Purchase Warrant Certificate issued to assignees of Shoreline
             Pacific Institutional Finance, dated May 28, 1998 (Series B).
 99.14(++) List of recipients of Common Stock Purchase Warrants issued in connection with
             Series B Preferred Stock transaction.
 99.15***  Securities Purchase Agreement by and among SoftNet and the Buyers (as defined
             therein), dated as of December 31, 1997 (Series A).
 99.16***  Registration Rights Agreement by and among SoftNet and the Initial Investors (as
             defined therein), dated as of December 31, 1997 (Series A).
 99.17***  Escrow Agreement by and among the Buyers (as defined therein), Shoreline Pacific
             Institutional Finances and the Escrow Holder (as defined therein), dated as of
             December 31, 1997 (Series A).
 99.18***  Form of Common Stock Purchase Warrant Certificate issued to purchasers of the
             Series A Preferred Stock, dated December 31, 1997.
 99.19***  Form of Common Stock Purchase Warrant Certificate issued to assignees of Shoreline
             Pacific Institutional Finance, dated December 31, 1997 (Series A).
</TABLE>
 
                                      II-3
<PAGE>
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER                                  DESCRIPTION OF EXHIBIT
- ---------  ----------------------------------------------------------------------------------
<C>        <S>
 99.20(++) List of recipients of Common Stock Purchase Warrants issued in connection with
             Series A Preferred Stock transaction.
 99.21(++) Action by Written Consent of the Sole Holder of the Series E Convertible Preferred
             Stock of SoftNet Systems, Inc.
</TABLE>
 
- ------------------------
 
(+ )  Incorporated herein by reference to Softnet's Registration Statement on
    Form S-3 (No. 333-65593)
 
(++ ) Incorporated herein by reference to Additional Exhibits of SoftNet's
    Registration Statement on Form S-3 (No. 333-65593)
 
(+++) Incoporated herein by reference to Softnet's Form 8-K/A, dated March 12,
    1999.
 
*   Filed herewith.
 
**  Incorporated herein by reference to Additional Exhibits of the SoftNet's
    Form 8-K dated January 12, 1998
 
*** Incorporated herein by reference to Additional Exhibits of SoftNet's
    Registration Statement on Form S-3 (No. 333-45335)
 
ITEM 17. UNDERTAKINGS.
 
    1.  The undersigned registrant hereby undertakes that, for purposes of
determining any liability under the Securities Act of 1933, each filing of the
registrant's annual report pursuant to Section 13(a) or 15(d) of the Securities
Exchange Act of 1934 (and, where applicable, each filing of an employee benefit
plan's annual report pursuant to Section 15(d) of the Securities Exchange Act of
1934) that is incorporated by reference in the registration statement shall be
deemed to be a new registration statement relating to the securities offered
therein, and the offering of such securities at that time shall be deemed to be
the initial BONA FIDE offering thereof.
 
    2.  Insofar as indemnification for liabilities arising under the Securities
Act may be permitted to directors, officers and controlling persons of the
undersigned registrant pursuant to the foregoing provisions, or otherwise, the
undersigned registrant has been advised that in the opinion of the Securities
and Exchange Commission such indemnification is against public policy as
expressed in the Securities Act and is, therefore, unenforceable. In the event
that a claim for indemnification against such liabilities (other than the
payment by the undersigned registrant of expenses incurred or paid by a
director, officer or controlling person of the undersigned registrant in the
successful defense of any action, suit or proceeding) is asserted by such
director, officer or controlling person in connection with the securities being
registered, the undersigned registrant will, unless in the opinion of its
counsel the matter has been settled by controlling precedent, submit to a court
of appropriate jurisdiction the question whether such indemnification by it is
against public policy as expressed in the Securities Act and will be governed by
the final adjudication of such issue.
 
    3.  The undersigned registrant hereby undertakes that:
 
        (i) For purposes of determining any liability under the Securities Act
    of 1933, the information omitted from the form of prospectus filed as part
    of this registration statement in reliance upon Rule 430A and contained in a
    form of prospectus filed by the registrant pursuant to Rule 424(b)(1) or (4)
    or 497(h) under the Securities Act shall be deemed to be part of this
    registration statement as of the time it was declared effective.
 
        (ii) For the purpose of determining any liability under the Securities
    Act of 1933, each post-effective amendment that contains a form of
    prospectus shall be deemed to be a new registration statement relating to
    the securities offered therein, and the offering of such securities at that
    time shall be deemed to be the initial BONA FIDE offering thereof.
 
                                      II-4
<PAGE>
                                   SIGNATURES
 
    Pursuant to the requirements of the Securities Act of 1933, the registrant
certifies that it has reasonable grounds to believe that it meets all of the
requirements for filing on Form S-3, and has duly caused this Registration
Statement to be signed on its behalf by the undersigned, thereunto duly
authorized in San Francisco, California on March 18, 1999.
 
<TABLE>
<S>                             <C>  <C>
                                SOFTNET SYSTEMS, INC.
 
                                By:           /s/ DOUGLAS S. SINCLAIR
                                     -----------------------------------------
                                                Douglas S. Sinclair
                                              CHIEF FINANCIAL OFFICER
</TABLE>
 
    KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears
below does hereby constitute and appoint, jointly and severally, Dr. Lawrence B.
Brilliant and Douglas S. Sinclair, or either of them, as his or her true and
lawful attorneys-in-fact and agents, with full power of substitution and
resubstitution, for him or her and in his or her name, place and stead, in any
and all capacities, to sign the Registration Statement filed herewith and any
and all amendments to said Registration Statement (including post-effective
amendments and registration statements filed pursuant to Rule 462 and
otherwise), and to file the same, with all exhibits thereto, and other documents
in connection therewith, with the Securities and Exchange Commission, granting
unto said attorneys-in-fact and agents, and each of them, full power and
authority to do and perform each and every act and thing requisite and necessary
to be done in connection therewith, as fully to all intents and purposes as he
or she might or could do in person, hereby ratifying and confirming all that
said attorneys-in-fact and agents, or any of them, or their substitute or
substitutes, may lawfully do or cause to be done by virtue hereof.
 
    IN WITNESS WHEREOF, each of the undersigned has executed this Power of
Attorney as of the date indicated.
 
    Pursuant to the requirements of the Securities Act of 1933, this
Registration Statement has been signed by the following persons in the
capacities indicated.
 
<TABLE>
<CAPTION>
          SIGNATURE                       TITLE                    DATE
- ------------------------------  --------------------------  -------------------
 
<C>                             <S>                         <C>
 
     /s/ RONALD I. SIMON
- ------------------------------  Chairman of the Board         March 18, 1999
       Ronald I. Simon
 
     /s/ DR. LAWRENCE B.
          BRILLIANT             Vice Chairman of the
- ------------------------------    Board, President and        March 18, 1999
  Dr. Lawrence B. Brilliant       Chief Executive Officer
 
       /s/ IAN B. AARON         Vice President, President
- ------------------------------    of ISP Channel, Inc. and    March 18, 1999
         Ian B. Aaron             Director
</TABLE>
 
                                      II-5
<PAGE>
<TABLE>
<CAPTION>
          SIGNATURE                       TITLE                    DATE
- ------------------------------  --------------------------  -------------------
 
<C>                             <S>                         <C>
   /s/ DOUGLAS S. SINCLAIR
- ------------------------------  Chief Financial Officer       March 18, 1999
     Douglas S. Sinclair
 
                                                              March 18, 1999
 
     /s/ MARK A. PHILLIPS
- ------------------------------  Treasurer and Chief           March 18, 1999
       Mark A. Phillips           Accounting Officer
 
    /s/ EDWARD A. BENNETT
- ------------------------------  Director                      March 18, 1999
      Edward A. Bennett
 
     /s/ SEAN P. DOHERTY
- ------------------------------  Director                      March 18, 1999
       Sean P. Doherty
 
  /s/ ROBERT C. HARRIS, JR.
- ------------------------------  Director                      March 18, 1999
    Robert C. Harris, Jr.
</TABLE>
 
                                      II-6
<PAGE>
                                 EXHIBIT INDEX
 
<TABLE>
<CAPTION>
EXHIBIT
NUMBER                                              DESCRIPTION OF EXHIBIT
- ----------  ------------------------------------------------------------------------------------------------------
<C>         <S>
   1.0*     Form of Underwriting Agreement
   3.1(+)   Restated Certificate of Incorporation.
   3.2      Bylaws, as amended. (Incorporated herein by reference to Exhibit 3.2 to SoftNet's Annual Report on
            Form 10-K for the year ended September 30, 1993).
   4.1(+)   Article Third of Registrant's Restated Certificate of Incorporation
   5.1*     Opinion of Brobeck, Phleger & Harrison L.L.P.
 15.1(+++)  Review Report by Sarah A. Tull, CPA, of financial statements as of and for the year ended December 31,
            1995 for Intelligent Communications, Inc.
  23.1*     Consent of Brobeck, Phleger & Harrison L.L.P. (included as part of Exhibit 5.1)
  23.2*     Consent of PricewaterhouseCoopers, L.L.P.
  23.3*     Consent of Blanding, Boyer & Rockwell L.L.P.
  23.4*     Consent of Sarah A. Tull, CPA
  24.1*     Powers of Attorney (included on signature page of the Registration Statement).
  99.1(++)  Common Stock Purchase Warrant Certificate issued to RGC International Investors, LDC dated August 31,
            1998 (Series C).
  99.2(++)  Common Stock Purchase Warrant Certificate issued to Shoreline Pacific Equity, Ltd. dated August 31,
            1998 (Series C).
  99.3(++)  Common Stock Purchase Warrant Certificate issued to Steven M. Lamar dated August 31, 1998 (Series C).
  99.4(++)  Securities Purchase Agreement by and among SoftNet and the Buyers (as defined therein), dated as of
            August 31, 1998 (Series C and Series D).
  99.5(++)  Registration Rights Agreement by and among SoftNet and the Initial Investors (as defined therein)
            dated as of August 31, 1998 (Series C and Series D).
  99.6(++)  Escrow Agreement by and among SoftNet, the Buyers (as defined therein), Shoreline Pacific
            Institutional Finance and the Escrow Holder (as defined therein), dated as of August 31, 1998 (Series
            C).
  99.7(++)  Common Stock Purchase Warrant Certificate issued to Shoreline Pacific Equity, Ltd. dated August 31,
            1998 (Series D).
  99.8(++)  Common Stock Purchase Warrant Certificate issued to Steven M. Lamar dated August 31, 1998 (Series D).
  99.9**    Securities Purchase Agreement by and among SoftNet and the Buyers (as defined therein), dated as of
            May 28, 1998 (Series B).
  99.10**   Registration Rights Agreement by and among SoftNet and the Initial Investors (as defined therein),
            dated as of May 28, 1998 (Series B).
  99.11**   Escrow Agreement by and among the Buyers (as defined therein), Shoreline Pacific Institutional Finance
            and the Escrow Holder (as defined therein), dated as of May 28, 1998 (Series D).
  99.12**   Form of Common Stock Purchase Warrant Certificate issued to purchasers of the Series B Preferred
            Stock, dated May 28, 1998.
  99.13**   Form of Common Stock Purchase Warrant Certificate issued to assignees of Shoreline Pacific
            Institutional Finance, dated May 28, 1998 (Series B).
 99.14(++)  List of recipients of Common Stock Purchase Warrants issued in connection with Series B Preferred
            Stock transaction.
  99.15***  Securities Purchase Agreement by and among SoftNet and the Buyers (as defined therein), dated as of
            December 31, 1997 (Series A).
  99.16***  Registration Rights Agreement by and among SoftNet and the Initial Investors (as defined therein),
            dated as of December 31, 1997 (Series A).
  99.17***  Escrow Agreement by and among the Buyers (as defined therein), Shoreline Pacific Institutional
            Finances and the Escrow Holder (as defined therein), dated as of December 31, 1997 (Series A).
</TABLE>
<PAGE>
<TABLE>
<CAPTION>
EXHIBIT
NUMBER                                              DESCRIPTION OF EXHIBIT
- ----------  ------------------------------------------------------------------------------------------------------
<C>         <S>
  99.18***  Form of Common Stock Purchase Warrant Certificate issued to purchasers of the Series A Preferred
            Stock, dated December 31, 1997.
  99.19***  Form of Common Stock Purchase Warrant Certificate issued to assignees of Shoreline Pacific
            Institutional Finance, dated December 31, 1997 (Series A).
 99.20(++)  List of recipients of Common Stock Purchase Warrants issued in connection with Series A Preferred
            Stock transaction.
 99.21(++)  Action by Written Consent of the Sole Holder of the Series E Convertible Preferred Stock of SoftNet
            Systems, Inc.
</TABLE>
 
- ------------------------
 
(+)  Incorporated herein by reference to SoftNet's Registration Statement on
    Form S-3 (No. 333-65593)
 
(++) Incorporated herein by reference to Additional Exhibits of SoftNet's
    Registration Statement on Form S-3 (No. 333-65593)
 
(+++) Incorporated herein by reference to SoftNet's Form 8-K/A dated March 12,
    1999.
 
*   Filed herewith.
 
**  Incorporated herein by reference to Additional Exhibits of the SoftNet's
    Form 8-K dated January 12, 1998
 
*** Incorporated herein by reference to Additional Exhibits of SoftNet's
    Registration Statement on Form S-3 (No. 333-45335)

<PAGE>

                                  3,000,000 Shares

                               SOFTNET SYSTEMS, INC.

                                    Common Stock

                                 ($0.01 Par Value)

                           EQUITY UNDERWRITING AGREEMENT

                                                                         -, 1999

BT Alex. Brown Incorporated
BancBoston Robertson Stephens Inc.
CIBC Oppenheimer Corp.
Wit Capital Corporation
As Representatives of the
   Several Underwriters
c/o BT Alex. Brown Incorporated
One South Street
Baltimore, Maryland 21202

Ladies and Gentlemen:

               SoftNet Systems, Inc., a New York corporation (the "Company"),
proposes to sell to the several underwriters (the "Underwriters") named in
SCHEDULE I hereto for whom you are acting as representatives (the
"Representatives") an aggregate of 3,000,000 shares of the Company's Common
Stock, $0.01 par value per share (the "Firm Shares").  The respective amounts of
the Firm Shares to be so purchased by the several Underwriters are set forth
opposite their names in SCHEDULE I hereto.  The Company also proposes to sell at
the Underwriters' option an aggregate of up to 450,000 additional shares of the
Company's Common Stock (the "Option Shares") as set forth below.

               As the Representatives, you have advised the Company (a) that you
are authorized to enter into this Agreement on behalf of the several
Underwriters and (b) that the several Underwriters are willing, acting severally
and not jointly, to purchase the numbers of Firm Shares set forth opposite their
respective names in SCHEDULE I, plus their pro rata portion of the Option Shares
if you elect to exercise the over-allotment option in whole or in part for the
accounts of the several Underwriters.  The Firm Shares and the Option Shares (to
the extent the aforementioned option is exercised) are herein collectively
called the "Shares."


                                          1
<PAGE>

               In consideration of the mutual agreements contained herein and of
the interests of the parties in the transactions contemplated hereby, the
parties hereto agree as follows:

       1.      REPRESENTATIONS AND WARRANTIES OF THE COMPANY.

               The Company represents and warrants to each of the Underwriters
as follows:

               (a)    A registration statement on Form S-3 (File No. 333--)
with respect to the Shares has been carefully prepared by the Company in
conformity with the requirements of the Securities Act of 1933, as amended (the
"Act"), and the Rules and Regulations (the "Rules and Regulations") of the
Securities and Exchange Commission (the "Commission") thereunder and has been
filed with the Commission.  The Company has complied with the conditions for the
use of Form S-3.  Copies of such registration statement, including any
amendments thereto, the preliminary prospectuses (meeting the requirements of
the Rules and Regulations) contained therein and the exhibits, financial
statements and schedules, as finally amended and revised, have heretofore been
delivered by the Company to you.  Such registration statement, together with any
registration statement filed by the Company pursuant to Rule 462(b) of the Act,
herein referred to as the "Registration Statement," which shall be deemed to
include all information omitted therefrom in reliance upon Rule 430A and
contained in the Prospectus referred to below, has become effective under the
Act and no post-effective amendment to the Registration Statement has been filed
as of the date of this Agreement.  "Prospectus" means (a) the form of prospectus
first filed with the Commission pursuant to Rule 424(b) or (b) the last
preliminary prospectus included in the Registration Statement filed prior to the
time it becomes effective or filed pursuant to Rule 424(a) under the Act that is
delivered by the Company to the Underwriters for delivery to purchasers of the
Shares, together with the term sheet or abbreviated term sheet filed with the
Commission pursuant to Rule 424(b)(7) under the Act.   Each preliminary
prospectus included in the Registration Statement prior to the time it becomes
effective is herein referred to as a "Preliminary Prospectus."  Any reference
herein to the Registration Statement, any Preliminary Prospectus or to the
Prospectus shall be deemed to refer to and include any documents incorporated by
reference therein, and, in the case of any reference herein to any Prospectus,
also shall be deemed to include any documents incorporated by reference therein,
and any supplements or amendments thereto, filed with the Commission after the
date of filing of the Prospectus under Rules 424(b) or 430A, and prior to the
termination of the offering of the Shares by the Underwriters.

               (b)    The Company has been duly organized and is validly
existing as a corporation in good standing under the laws of the State of New
York, with corporate power and authority to own or lease its properties and
conduct its business as described in the Registration Statement.  Each of the
subsidiaries of the Company as listed in EXHIBIT A hereto (collectively, the
"Subsidiaries") has been duly organized and is validly existing as a corporation
in good standing under the laws of the jurisdiction of its incorporation, with
corporate power and authority to own or lease its properties and conduct its
business as described in the Registration Statement.  The Subsidiaries are the
only subsidiaries, direct or indirect, of the Company.  The


                                          2
<PAGE>

Company and each of the Subsidiaries are duly qualified to transact business in
all jurisdictions in which the conduct of their business requires such
qualification.  The outstanding shares of capital stock of each of the
Subsidiaries have been duly authorized and validly issued, are fully paid and
non-assessable and are owned by the Company or another Subsidiary free and clear
of all liens, encumbrances and equities and claims; and no options, warrants or
other rights to purchase, agreements or other obligations to issue or other
rights to convert any obligations into shares of capital stock or ownership
interests in the Subsidiaries are outstanding.

               (c)    The outstanding shares of Common Stock of the Company
have been duly authorized and validly issued and are fully paid and
non-assessable; the Shares to be issued and sold by the Company have been duly
authorized and when issued and paid for as contemplated herein will be validly
issued, fully paid and non-assessable; and no preemptive or other similar rights
of stockholders exist with respect to any of the Shares or the issue and sale
thereof.  Neither the filing of the Registration Statement nor the offering or
sale of the Shares as contemplated by this Agreement gives rise to any rights,
other than those which have been waived or satisfied, for or relating to the
registration of any shares of Common Stock.

               (d)    The information set forth under the caption
"Capitalization" in the Prospectus is true and correct.  All of the Shares
conform to the description thereof contained in the Registration Statement.  The
form of certificates for the Shares conforms to the corporate law of the
jurisdiction of the Company's incorporation.

               (e)    The Commission has not issued an order preventing or
suspending the use of any Prospectus relating to the proposed offering of the
Shares nor instituted proceedings for that purpose.   The Registration Statement
contains, and the Prospectus and any amendments or supplements thereto will
contain, all statements which are required to be stated therein by, and will
conform, to the requirements of the Act and the Rules and Regulations.  The
documents incorporated by reference in the Prospectus, at the time filed with
the Commission, conformed in all respects to the requirements of the Securities
Exchange Act of 1934, as amended (the "Exchange Act") or the Act, as applicable,
and the rules and regulations of the Commission thereunder.  The Registration
Statement and any amendment thereto do not contain, and will not contain, any
untrue statement of a material fact and do not omit, and will not omit, to state
any material fact required to be stated therein or necessary to make the
statements therein not misleading.  The Prospectus and any amendments and
supplements thereto do not contain, and will not contain, any untrue statement
of material fact and do not omit, and will not omit, to state any material fact
required to be stated therein or necessary to make the statements therein, in
the light of the circumstances under which they were made, not misleading;
PROVIDED, HOWEVER, that the Company makes no representations or warranties as to
information contained in or omitted from the Registration Statement or the
Prospectus, or any such amendment or supplement, in reliance upon, and in
conformity with, written information furnished to the Company by or on behalf of
any Underwriter through the Representatives, specifically for use in the
preparation thereof.


                                          3
<PAGE>

               (f)    The consolidated financial statements of the Company and
the Subsidiaries, together with related notes and schedules as set forth or
incorporated by reference in the Registration Statement, present fairly the
financial position and the results of operations and cash flows of the Company
and the consolidated Subsidiaries, at the indicated dates and for the indicated
periods.  Such financial statements and related schedules have been prepared in
accordance with generally accepted principles of accounting, consistently
applied throughout the periods involved, except as disclosed herein, and all
adjustments necessary for a fair presentation of results for such periods have
been made.  The summary financial and statistical data included or incorporated
by reference in the Registration Statement presents fairly the information shown
therein and such data has been compiled on a basis consistent with the financial
statements presented therein and the books and records of the company.  The pro
forma financial statements and other pro forma financial information included in
the Registration Statement and the Prospectus present fairly the information
shown therein, have been prepared in accordance with the Commission's rules and
guidelines with respect to pro forma financial statements, have been properly
compiled on the pro forma bases described therein, and, in the opinion of the
Company, the assumptions used in the preparation thereof are reasonable and the
adjustments used therein are appropriate to give effect to the transactions or
circumstances referred to therein.

               (g)    Each of PricewaterhouseCoopers LLP, Blanding, Boyer &
Rockwell, LLP, and Sarah A. Tull, CPA, who have certified certain of the
financial statements filed with the Commission as part of, or incorporated by
reference in, the Registration Statement, are independent public accountants as
required by the Act and the Rules and Regulations.

               (h)    There is no action, suit, claim or proceeding pending or,
to the knowledge of the Company, threatened against the Company or any of the
Subsidiaries before any court or administrative agency or otherwise which if
determined adversely to the Company or any of its Subsidiaries might result in
any material adverse change in the earnings, business,  management, properties,
assets, rights, operations, condition (financial or otherwise) or prospects of
the Company and of the Subsidiaries taken as a whole or to prevent the
consummation of the transactions contemplated hereby, except as set forth in the
Registration Statement.

               (i)    The Company and the Subsidiaries have good and marketable
title to all of the properties and assets reflected in the financial statements
(or as described in the Registration Statement) hereinabove described, subject
to no lien, mortgage, pledge, charge or encumbrance of any kind except those
reflected in such financial statements (or as described in the Registration
Statement) or which are not material in amount.  The Company and the
Subsidiaries occupy their leased properties under valid and binding leases
conforming in all material respects to the description thereof set forth in the
Registration Statement.

               (j)    The Company and the Subsidiaries have filed all federal,
state, local and foreign income tax returns which have been required to be filed
and have paid all taxes indicated by said returns and all assessments received
by them or any of them to the extent that such taxes


                                          4
<PAGE>

have become due and are not being contested in good faith.  All tax liabilities
have been adequately provided for in the financial statements of the Company.

               (k)    Since the respective dates as of which information is
given in the Registration Statement, as it may be amended or supplemented, there
has not been any material adverse change or any development involving a
prospective material adverse change in or affecting the earnings, business,
management, properties, assets, rights, operations, condition (financial or
otherwise), or prospects of the Company and its Subsidiaries taken as a whole,
whether or not occurring in the ordinary course of business, and there has not
been any material transaction entered into or any material transaction that is
probable of being entered into by the Company or the Subsidiaries, other than
transactions in the ordinary course of business and changes and transactions
described in the Registration Statement, as it may be amended or supplemented.
The Company and the Subsidiaries have no material contingent obligations which
are not disclosed in the Company's financial statements which are included in
the Registration Statement.

               (l)    Neither the Company nor any of the Subsidiaries is or
with the giving of notice or lapse of time or both, will be, in violation of or
in default under its Charter or Bylaws or under any agreement, lease, contract,
indenture or other instrument or obligation to which it is a party or by which
it, or any of its properties, is bound and which default is of material
significance in respect of the condition, financial or otherwise of the Company
and its Subsidiaries taken as a whole or the business, management, properties,
assets, rights, operations, condition (financial or otherwise) or prospects of
the Company and the Subsidiaries taken as a whole.  The execution and delivery
of this Agreement and the consummation of the transactions herein contemplated
and the fulfillment of the terms hereof will not conflict with or result in a
breach of any of the terms or provisions of, or constitute a default under, any
indenture, mortgage, deed of trust or other agreement or instrument to which the
Company or any Subsidiary is a party, or of the Charter or Bylaws of the Company
or any order, rule or regulation applicable to the Company or any Subsidiary of
any court or of any regulatory body or administrative agency or other
governmental body having jurisdiction.

               (m)    Each approval, consent, order, authorization,
designation, declaration or filing by or with any regulatory, administrative or
other governmental body necessary in connection with the execution and delivery
by the Company of this Agreement and the consummation of the transactions herein
contemplated (except such additional steps as may be required by the Commission,
the National Association of Securities Dealers, Inc. (the "NASD") or such
additional steps as may be necessary to qualify the Shares for public offering
by the Underwriters under state securities or Blue Sky laws) has been obtained
or made and is in full force and effect.

               (n)    The Company and each of the Subsidiaries holds all
material licenses, certificates and permits from governmental authorities which
are necessary to the conduct of their businesses; and neither the Company nor
any of the Subsidiaries has infringed any patents,


                                          5
<PAGE>

patent rights, trade names, trademarks or copyrights, which infringement is
material to the business of the Company and the Subsidiaries taken as a whole.
The Company knows of no material infringement by others of patents, patent
rights, trade names, trademarks or copyrights owned by or licensed to the
Company.

               (o)    Neither the Company, nor to the Company's best knowledge,
any of its affiliates, has taken or may take, directly or indirectly, any action
designed to cause or result in, or which has constituted or which might
reasonably be expected to constitute, the stabilization or manipulation of the
price of the shares of Common Stock to facilitate the sale or resale of the
Shares.  The Company acknowledges that the Underwriters may engage in passive
market making transactions in the Shares on The Nasdaq Stock Market in
accordance with Regulation M under the Exchange Act.

               (p)    Neither the Company nor any Subsidiary is an "investment
company" within the meaning of such term under the Investment Company Act of
1940, as amended (the "1940 Act"), and the rules and regulations of the
Commission thereunder.

               (q)    The Company maintains a system of internal accounting
controls sufficient to provide reasonable assurances that (i) transactions are
executed in accordance with management's general or specific authorization; (ii)
transactions are recorded as necessary to permit preparation of financial
statements in conformity with generally accepted accounting principles and to
maintain accountability for assets; (iii) access to assets is permitted only in
accordance with management's general or specific authorization; and (iv) the
recorded accountability for assets is compared with existing assets at
reasonable intervals and appropriate action is taken with respect to any
differences.

               (r)    The Company and each of its Subsidiaries carry, or are
covered by, insurance in such amounts and covering such risks as is adequate for
the conduct of their respective businesses and the value of their respective
properties and as is customary for companies engaged in similar industries.

               (s)    The Company is in compliance in all material respects
with all presently applicable provisions of the Employee Retirement Income
Security Act of 1974, as amended, including the regulations and published
interpretations thereunder ("ERISA"); no "reportable event" (as defined in
ERISA) has occurred with respect to any "pension plan" (as defined in ERISA) for
which the Company would have any liability; the Company has not incurred and
does not expect to incur liability under (i) Title IV of ERISA with respect to
termination of, or withdrawal from, any "pension plan" or (ii) Sections 412 or
4971 of the Internal Revenue Code of 1986, as amended, including the regulations
and published interpretations thereunder (the "Code"); and each "pension plan"
for which the Company would have any liability that is intended to be qualified
under Section 401(a) of the Code is so qualified in all material respects and
nothing has occurred, whether by action or by failure to act, which would cause
the loss of such qualification.


                                          6
<PAGE>

               (t)    The Company confirms as of the date hereof that it is in
compliance with all provisions of  Section 1 of Laws of Florida, Chapter 92-198,
AN ACT RELATING TO DISCLOSURE OF DOING BUSINESS WITH CUBA, and the Company
further agrees that if it commences engaging in business with the government of
Cuba or with any person or affiliate located in Cuba after the date the
Registration Statement becomes or has become effective with the Commission or
with the Florida Department of  Banking and Finance (the "Department"),
whichever date is later, or if the information reported or incorporated by
reference in the Prospectus, if any, concerning the Company's business with Cuba
or with any person or affiliate located in Cuba changes in any material way, the
Company will provide the Department notice of such business or change, as
appropriate, in a form acceptable to the Department.

               (u)    To the Company's knowledge, there are no affiliations or
associations between any member of the NASD and any of the Company's officers,
directors or 5% or greater securityholders, except as set forth in the
Registration Statement.

               (v)    Except as would not, individually or in the aggregate,
reasonably be expected to have a material adverse effect on the business,
management, properties, assets, rights, operations, condition (financial or
otherwise) or prospects of the Company and the Subsidiaries taken as a whole,
(A) each of the Company and each of its Subsidiaries is in compliance with and
not subject to liability under applicable Environmental Laws (as defined below),
(B) each of the Company and each of the Subsidiaries has made all filings and
provided all notices required under any applicable Environmental Law, and has
and is in compliance with all authorizations required under any applicable
Environmental Laws and each of them is in full force and effect, (C) there is no
civil, criminal or administrative action, suit, demand, claim, hearing, notice
of violation, investigation, proceeding, notice or demand letter or request for
information pending or, to the knowledge of the Company or any of the
Subsidiaries, threatened against the Company or any of the Subsidiaries under
any Environmental Law, (D) no lien, charge, encumbrance or restriction has been
recorded under any Environmental Law with respect to any assets, facility or
property owned, operated, leased or controlled by the Company or any of the
Subsidiaries, (E) none of the Company or the Subsidiaries has received notice
that it has been identified as a potentially responsible party under the
Comprehensive Environmental Response, Compensation and Liability Act of 1980, as
amended ("CERCLA") or any comparable state law, (F) no property or facility of
the Company or any of the Subsidiaries is (i) listed or proposed for listing on
the National Priorities List under CERCLA or is (ii) listed in the Comprehensive
Environmental Response, Compensation, Liability Information System List
promulgated pursuant to CERCLA, or on any comparable list maintained by any
state or local governmental authority.

               For purposes of this Agreement, "Environmental Laws" means the
common law and all applicable federal, state and local laws or regulations,
codes, orders, decrees, judgments or injunctions issued, promulgated, approved
or entered thereunder, relating to pollution or protection of public or employee
health and safety or the environment, including, without limitation, laws
relating to (i) emissions, discharges, releases or threatened releases of
hazardous


                                          7
<PAGE>

materials into the environment (including, without limitation, ambient air,
surface water, ground water, land surface or subsurface strata), (ii) the
manufacture, processing, distribution, use, generation, treatment, storage,
disposal, transport or handling of hazardous materials, and (iii) underground
and above ground storage tanks and related piping, and emissions, discharges,
releases or threatened releases therefrom.

       2.      PURCHASE, SALE AND DELIVERY OF THE FIRM SHARES.

               (a)    On the basis of the representations, warranties and
covenants herein contained, and subject to the conditions herein set forth, the
Company agrees to sell to the Underwriters and each Underwriter agrees,
severally and not jointly, to purchase, at a price of $- per share, the number
of Firm Shares set forth opposite the name of each Underwriter in SCHEDULE I
hereof, subject to adjustments in accordance with Section 9 hereof.

               (b)    Payment for the Firm Shares to be sold hereunder is to be
made in New York Clearing House funds by federal (same day) funds against
delivery of certificates therefor to the Representatives for the several
accounts of the Underwriters.  Such payment and delivery are to be made through
the facilities of the Depository Trust Company, New York, New York at 10:00
a.m., New York time, on the third business day after the date of this Agreement
or at such other time and date not later than five business days thereafter as
you and the Company shall agree upon, such time and date being herein referred
to as the "Closing Date."  (As used herein, "business day" means a day on which
the New York Stock Exchange is open for trading and on which banks in New York
are open for business and are not permitted by law or executive order to be
closed.)

               (c)    In addition, on the basis of the representations and
warranties herein contained and subject to the terms and conditions herein set
forth, the Company hereby grants an option to the several Underwriters to
purchase the Option Shares at the price per share as set forth in the first
paragraph of this Section 2.  The option granted hereby may be exercised in
whole or in part by giving written notice (i) at any time before the Closing
Date and (ii) thereafter within 30 days after the date of this Agreement, by
you, as Representatives of the several Underwriters, to the Company setting
forth the number of Option Shares as to which the several Underwriters are
exercising the option, the names and denominations in which the Option Shares
are to be registered and the time and date at which such certificates are to be
delivered.  The time and date at which certificates for Option Shares are to be
delivered shall be determined by the Representatives but shall not be earlier
than three nor later than 10 full business days after the exercise of such
option, nor in any event prior to the Closing Date (such time and date being
herein referred to as the "Option Closing Date").  If the date of exercise of
the option is three or more days before the Closing Date, the notice of exercise
shall set the Closing Date as the Option Closing Date.  The number of Option
Shares to be purchased by each Underwriter shall be in the same proportion to
the total number of Option Shares being purchased as the number of Firm Shares
being purchased by such Underwriter bears to 3,000,000, adjusted by you in such
manner as to avoid fractional shares.  The option with respect to the Option
Shares granted hereunder


                                          8
<PAGE>

may be exercised only to cover over-allotments in the sale of the Firm Shares by
the Underwriters.  You, as Representatives of the several Underwriters, may
cancel such option at any time prior to its expiration by giving written notice
of such cancellation to the Company.  To the extent, if any, that the option is
exercised, payment for the Option Shares shall be made on the Option Closing
Date in federal (same day) funds through the facilities of the Depository Trust
Company in New York, New York drawn to the order of the Company.

       3.      OFFERING BY THE UNDERWRITERS.

               It is understood that the several Underwriters are to make a
public offering of the Firm Shares as soon as the Representatives deem it
advisable to do so.  The Firm Shares are to be initially offered to the public
at the initial public offering price set forth in the Prospectus.  The
Representatives may from time to time thereafter change the public offering
price and other selling terms.  To the extent, if at all, that any Option Shares
are purchased pursuant to Section 2 hereof, the Underwriters will offer them to
the public on the foregoing terms.

               It is further understood that you will act as the Representatives
for the Underwriters in the offering and sale of the Shares in accordance with a
Master Agreement Among Underwriters entered into by you and the several other
Underwriters.

       4.      COVENANTS OF THE COMPANY.

               The Company covenants and agrees with the several Underwriters
that:

               (a)    The Company will (A) use its best efforts to cause the
Registration Statement to become effective or, if the procedure in Rule 430A of
the Rules and Regulations is followed, to prepare and timely file with the
Commission under Rule 424(b) of the Rules and Regulations a Prospectus in a form
approved by the Representatives containing information previously omitted at the
time of effectiveness of the Registration Statement in reliance on Rule 430A of
the Rules and Regulations, (B) not file any amendment to the Registration
Statement or supplement to the Prospectus or document incorporated by reference
therein of which the Representatives shall not previously have been advised and
furnished with a copy or to which the Representatives shall have reasonably
objected in writing or which is not in compliance with the Rules and Regulations
and (C) file on a timely basis all reports and any definitive proxy or
information statements required to be filed by the Company with the Commission
subsequent to the date of the Prospectus and prior to the termination of the
offering of the Shares by the Underwriters.

               (b)    The Company will advise the Representatives promptly (A)
when the Registration Statement or any post-effective amendment thereto shall
have become effective, (B) of receipt of any comments from the Commission, (C)
of any request of the Commission for amendment of the Registration Statement or
for supplement to the Prospectus or for any additional information, and (D) of
the issuance by the Commission of any stop order suspending the effectiveness of
the Registration Statement or the use of the Prospectus or of the institution of


                                          9
<PAGE>

any proceedings for that purpose.  The Company will use its best efforts to
prevent the issuance of any such stop order preventing or suspending the use of
the Prospectus and to obtain as soon as possible the lifting thereof, if issued.

               (c)    The Company will cooperate with the Representatives in
endeavoring to qualify the Shares for sale under the securities laws of such
jurisdictions as the Representatives may reasonably have designated in writing
and will make such applications, file such documents, and furnish such
information as may be reasonably required for that purpose, provided the Company
shall not be required to qualify as a foreign corporation or to file a general
consent to service of process in any jurisdiction where it is not now so
qualified or required to file such a consent.  The Company will, from time to
time, prepare and file such statements, reports, and other documents, as are or
may be required to continue such qualifications in effect for so long a period
as the Representatives may reasonably request for distribution of the Shares.

               (d)    The Company will deliver to, or upon the order of, the
Representatives, from time to time, as many copies of any Preliminary Prospectus
as the Representatives may reasonably request.  The Company will deliver to, or
upon the order of, the Representatives during the period when delivery of a
Prospectus is required under the Act, as many copies of the Prospectus in final
form, or as thereafter amended or supplemented, as the Representatives may
reasonably request.  The Company will deliver to the Representatives at or
before the Closing Date, four signed copies of the Registration Statement and
all amendments thereto including all exhibits filed therewith, and will deliver
to the Representatives such number of copies of the Registration Statement
(including such number of copies of the exhibits filed therewith that may
reasonably be requested), including documents incorporated by reference therein,
and of all amendments thereto, as the Representatives may reasonably request.

               (e)    The Company will comply with the Act and the Rules and
Regulations, and the Exchange Act, and the rules and regulations of the
Commission thereunder, so as to permit the completion of the distribution of the
Shares as contemplated in this Agreement and the Prospectus.  If during the
period in which a prospectus is required by law to be delivered by an
Underwriter or dealer, any event shall occur as a result of which, in the
judgment of the Company or in the reasonable opinion of the Underwriters, it
becomes necessary to amend or supplement the Prospectus in order to make the
statements therein, in the light of the circumstances existing at the time the
Prospectus is delivered to a purchaser, not misleading, or, if it is necessary
at any time to amend or supplement the Prospectus to comply with any law, the
Company promptly will either (i) prepare and file with the Commission an
appropriate amendment to the Registration Statement or supplement to the
Prospectus or  (ii) prepare and file with the Commission an appropriate filing
under the Exchange Act which shall be incorporated by reference in the
Prospectus so that the Prospectus as so amended or supplemented will not, in the
light of the circumstances when it is so delivered, be misleading, or so that
the Prospectus will comply with the law.


                                          10
<PAGE>

               (f)    The Company will make generally available to its security
holders, as soon as it is practicable to do so, but in any event not later than
15 months after the effective date of the Registration Statement, an earnings
statement (which need not be audited) in reasonable detail, covering a period of
at least 12 consecutive months beginning after the effective date of the
Registration Statement, which earnings statement shall satisfy the requirements
of Section 11(a) of the Act and Rule 158 of the Rules and Regulations and will
advise you in writing when such statement has been so made available.

               (g)    The Company will, for a period of five years from the
Closing Date, deliver to the Representatives copies of annual reports and copies
of all other documents, reports and information furnished by the Company to its
stockholders or filed with any securities exchange pursuant to the requirements
of such exchange or with the Commission pursuant to the Act or the Exchange Act.
The Company will deliver to the Representatives similar reports with respect to
significant subsidiaries, as that term is defined in the Rules and Regulations,
which are not consolidated in the Company's financial statements.

               (h)    No offering, sale, short sale or other disposition of any
shares of Common Stock of the Company or other securities convertible into or
exchangeable or exercisable for shares of  Common Stock  or derivative of Common
Stock  (or agreement for such) will be made for a period of 90 days after the
date of this Agreement, directly or indirectly, by the Company otherwise than
hereunder or with the prior written consent of  BT Alex. Brown Incorporated.

               (i)    The Company will use its best efforts to list, subject to
notice of issuance, the Shares on the The Nasdaq Stock Market.

               (j)    The Company has caused each officer and director of the
Company to furnish to you, on or prior to the date of this agreement, a letter
or letters, in form and substance satisfactory to the Underwriters, pursuant to
which each such person shall agree not to offer, sell, sell short or otherwise
dispose of any shares of Common Stock of the Company or other capital stock of
the Company, or any other securities convertible, exchangeable or exercisable
for Common Shares or derivative of Common Shares owned by such person or request
the registration for the offer or sale of any of the foregoing  (or as to which
such person has the right to direct the disposition of) for a period of 90 days
after the date of this Agreement, directly or indirectly, except with the prior
written consent of BT Alex. Brown Incorporated ("Lockup Agreements").

               (k)    The Company shall apply the net proceeds of its sale of
the Shares as set forth in the Prospectus.

               (l)    The Company shall not invest, or otherwise use the
proceeds received by the Company from its sale of the Shares in such a manner as
would require the Company or any of the Subsidiaries to register as an
investment company under the 1940 Act.


                                          11
<PAGE>

               (m)    The Company will maintain a transfer agent and, if
necessary under the jurisdiction of incorporation of the Company, a registrar
for the Common  Stock.

               (n)    The Company will not take, directly or indirectly, any
action designed to cause or result in, or that has constituted or might
reasonably be expected to constitute, the stabilization or manipulation of the
price of any securities of the Company.

       5.      COSTS AND EXPENSES.

               The Company will pay all costs, expenses and fees incident to the
performance of the obligations of the Company under this Agreement, including,
without limiting the generality of the foregoing, the following:  accounting
fees of the Company; the fees and disbursements of counsel for the Company; the
cost of printing and delivering to, or as requested by, the Underwriters copies
of the Registration Statement, Preliminary Prospectuses, the Prospectus, this
Agreement,  the Underwriters' Selling Memorandum, the Underwriters' Invitation
Letter, the Nasdaq Listing Application, the Blue Sky Survey and any supplements
or amendments thereto; the filing fees of the Commission; the filing fees and
expenses (including legal fees and disbursements) incident to securing any
required review by the National Association of Securities Dealers, Inc. (the
"NASD") of the terms of the sale of the Shares; the Listing Fee of the American
Stock Exchange or The Nasdaq Stock Market; and the expenses, including the fees
and disbursements of counsel for the Underwriters, incurred in connection with
the qualification of the Shares under State securities or Blue Sky laws.  The
Company agrees to pay all costs and expenses of the Underwriters, including the
fees and disbursements of counsel for the Underwriters, incident to the offer
and sale of directed shares of the Common Stock by the Underwriters to employees
and persons having business relationships with the Company and its Subsidiaries.
The Company shall not, however, be required to pay for any of the Underwriters
expenses (other than those related to qualification under NASD regulation and
State securities or Blue Sky laws) except that, if this Agreement shall not be
consummated because the conditions in Section 6 hereof are not satisfied, or
because this Agreement is terminated by the Representatives pursuant to Section
11 hereof, or by reason of any failure, refusal or inability on the part of the
Company to perform any undertaking or satisfy any condition of this Agreement or
to comply with any of the terms hereof on its part to be performed, unless such
failure to satisfy said condition or to comply with said terms be due to the
default or omission of any Underwriter, then the Company shall reimburse the
several Underwriters for reasonable out-of-pocket expenses, including fees and
disbursements of counsel, reasonably incurred in connection with investigating,
marketing and proposing to market the Shares or in contemplation of performing
their obligations hereunder; but the Company shall not in any event be liable to
any of the several Underwriters for damages on account of loss of anticipated
profits from the sale by them of the Shares.

       6.      CONDITIONS OF OBLIGATIONS OF THE UNDERWRITERS.

               The several obligations of the Underwriters to purchase the Firm
Shares on the Closing Date and the Option Shares, if any, on the Option Closing
Date are subject to the


                                          12
<PAGE>

accuracy, as of the Closing Date or the Option Closing Date, as the case may be,
of the representations and warranties of the Company contained herein, and to
the performance by the Company of its covenants and obligations hereunder and to
the following additional conditions:

               (a)    The Registration Statement and all post-effective
amendments thereto shall have become effective and any and all filings required
by Rule 424 and Rule 430A of the Rules and Regulations shall have been made, and
any request of the Commission for additional information (to be included in the
Registration Statement or otherwise) shall have been disclosed to the
Representatives and complied with to their reasonable satisfaction.  No stop
order suspending the effectiveness of the Registration Statement, as amended
from time to time, shall have been issued and no proceedings for that purpose
shall have been taken or, to the knowledge of the Company, shall be contemplated
by the Commission and no injunction, restraining order, or order of any nature
by a Federal or state court of competent jurisdiction shall have been issued as
of the Closing Date which would prevent the issuance of the Shares.

               (b)    The Representatives shall have received on the Closing
Date or the Option Closing Date, as the case may be, the opinion of Brobeck,
Phleger & Harrison LLP, counsel for the Company, dated the Closing Date or the
Option Closing Date, as the case may be, addressed to the Underwriters (and
stating that it may be relied upon by counsel to the Underwriters) to the effect
that:

                      (i)     The Company has been duly organized and is validly
existing as a corporation in good standing under the laws of the State of New
York, with corporate power and authority to own or lease its properties and
conduct its business as described in the Registration Statement; each of the
Subsidiaries has been duly organized and is validly existing as a corporation in
good standing under the laws of the jurisdiction of its incorporation, with
corporate power and authority to own or lease its properties and conduct its
business as described in the Registration Statement; the Company and each of the
Subsidiaries are duly qualified to transact business in all jurisdictions in
which the conduct of their business requires such qualification, or in which the
failure to qualify would have a material adverse effect upon the business of the
Company and the Subsidiaries taken as a whole; and the outstanding shares of
capital stock of each of the Subsidiaries have been duly authorized and validly
issued and are fully paid and non-assessable and are owned by the Company or a
Subsidiary; and, to the best of such counsel's knowledge, the outstanding shares
of capital stock of each of the Subsidiaries is owned free and clear of all
liens, encumbrances and equities and claims, and no options, warrants or other
rights to purchase, agreements or other obligations to issue or other rights to
convert any obligations into any shares of capital stock or of ownership
interests in the Subsidiaries are outstanding.

                      (ii)    The Company has authorized and outstanding capital
stock as set forth under the caption "Capitalization" in the Prospectus; the
authorized shares of the Company's Common Stock have been duly authorized; all
of the Shares conform to the description thereof contained in the Prospectus;
the certificates for the Shares are in due and


                                          13
<PAGE>

proper form; the shares of Common Stock, including the Option Shares, if any, to
be sold by the Company pursuant to this Agreement have been duly authorized and
will be validly issued, fully paid and non-assessable when issued and paid for
as contemplated by this Agreement; and no preemptive rights of stockholders
exist with respect to any of the Shares or the issue or sale thereof.

                      (iii)   Except as described in or contemplated by
the Prospectus, to the knowledge of such counsel, there are no outstanding
securities of the Company convertible or exchangeable into or evidencing the
right to purchase or subscribe for any shares of capital stock of the Company
and there are no outstanding or authorized options, warrants or rights of any
character obligating the Company to issue any shares of its capital stock or any
securities convertible or exchangeable into or evidencing the right to purchase
or subscribe for any shares of such stock; and except as described in the
Prospectus, to the knowledge of such counsel, no holder of any securities of the
Company or any other person has the right, contractual or otherwise, which has
not been satisfied or effectively waived, to cause the Company to sell or
otherwise issue to them, or to permit them to underwrite the sale of, any of the
Shares or the right to have any Common Shares or other securities of the Company
included in the Registration Statement or the right, as a result of the filing
of the Registration Statement, to require registration under the Act of any
shares of Common Stock or other securities of the Company.

                      (iv)    The Registration Statement has become effective
under the Act and, to the best of the knowledge of such counsel, no stop order
proceedings with respect thereto have been instituted or are pending or
threatened under the Act.

                      (v)     The Registration Statement, the Prospectus and
each amendment or supplement thereto and document incorporated by reference
therein comply as to form in all material respects with the requirements of the
Act or the Exchange Act, as applicable, and the applicable rules and regulations
thereunder (except that such counsel need express no opinion as to the financial
statements and related schedules or incorporated by reference therein).  The
conditions for the use of Form S-3, set forth in the General Instructions
thereto, have been satisfied.

                      (vi)    The statements under the captions "Business--ISP
Channel, Inc.--Agreement with Excite," "Business--ISP Channel, Inc.--Facilities"
and "Description of Capital Stock" in the Prospectus, insofar as such statements
constitute a summary of documents referred to therein or matters of law, fairly
summarize in all material respects the information called for with respect to
such documents and matters.

                      (vii)   Such counsel does not know of any contracts or
documents required to be filed as exhibits to or incorporated by reference in
the Registration Statement or described in the Registration Statement or the
Prospectus which are no so filed, incorporated by reference or described as
required, and such contracts and documents as are summarized in the Registration
Statement or the Prospectus are fairly summarized in all material respects.


                                          14
<PAGE>

                      (viii)  Such counsel knows of no material legal or
governmental proceedings pending or threatened against the Company or any of the
Subsidiaries except as set forth in the Prospectus.

                      (ix)    The execution and delivery of this Agreement and
the consummation of the transactions herein contemplated do not and will not
conflict with or result in a breach of any of the terms or provisions of, or
constitute a default under, the Charter or Bylaws of the Company, or any
agreement or instrument known to such counsel to which the Company or any of the
Subsidiaries is a party or by which the Company or any of the Subsidiaries may
be bound.

                      (x)     This Agreement has been duly authorized, executed
and delivered by the Company.

                      (xi)    No approval, consent, order, authorization,
designation, declaration or filing by or with any regulatory, administrative or
other governmental body is necessary in connection with the execution and
delivery of this Agreement and the consummation of the transactions herein
contemplated (other than as may be required by the NASD or as required by State
securities and Blue Sky laws as to which such counsel need express no opinion)
except such as have been obtained or made, specifying the same.

                      (xii)   The Company is not, and will not become, as a
result of the consummation of the transactions contemplated by this Agreement,
and application of the net proceeds therefrom as described in the Prospectus,
required to register as an investment company under the Investment Company Act
of 1940, as amended.

               In addition to the matters set forth above, such opinion shall
also include a statement to the effect that nothing has come to the attention of
such counsel which leads them to believe that (i) the Registration Statement, at
the time it became effective under the Act (but after giving effect to any
modifications incorporated therein pursuant to Rule 430A under the Act) and as
of the Closing Date or the Option Closing Date, as the case may be, contained an
untrue statement of a material fact or omitted to state a material fact required
to be stated therein or necessary to make the statements therein not misleading,
and (ii) the Prospectus, or any supplement thereto, on the date it was filed
pursuant to the Rules and Regulations and as of the Closing Date or the Option
Closing Date, as the case may be, contained an untrue statement of a material
fact or omitted to state a material fact necessary in order to make the
statements, in the light of the circumstances under which they are made, not
misleading (except that such counsel need express no view as to financial
statements, schedules and statistical information therein).  With respect to
such statement, such counsel may state that its belief is based upon the
procedures set forth therein, but is without independent check and verification.

               (c)    The Representatives shall have received on the Closing
Date or the Option Closing Date, as the case may be, the opinion of Dickstein
Shapiro Morin & Oshinsky LLP, special counsel for the Company, dated the Closing
Date or the Option Closing Date, as the case


                                          15
<PAGE>

may be, addressed to the Underwriters (and stating that it may be relied upon by
counsel to the Underwriters) to the effect that:

                      (i)     The statements under the captions "Business--ISP
Channel, Inc.--Federal Regulation," "Business--ISP Channel, Inc.--State
Regulation," "Business--ISP Channel, Inc.--Local Regulation" and "Business--ISP
Channel, Inc.--Foreign Regulation" in the Prospectus (a) have been prepared or
reviewed by such counsel and (b) insofar as such statements constitute a summary
of documents referred to therein or matters of law, fairly summarize in all
material respects the information called for with respect to such documents and
matters.

                      (ii)    With respect to federal, state, local and foreign
regulatory matters only, nothing has come to the attention of such counsel which
leads them to believe that (i) the Registration Statement, at the time it became
effective under the Act (but after giving effect to any modifications
incorporated therein pursuant to Rule 430A under the Act) and as of the Closing
Date or the Option Closing Date, as the case may be, contained an untrue
statement of a material fact or omitted to state a material fact required to be
stated therein or necessary to make the statements therein not misleading, and
(ii) the Prospectus, or any supplement thereto, on the date it was filed
pursuant to the Rules and Regulations and as of the Closing Date or the Option
Closing Date, as the case may be, contained an untrue statement of a material
fact or omitted to state a material fact necessary in order to make the
statements, in the light of the circumstances under which they are made, not
misleading.

               (d)    The Representatives shall have received from Latham &
Watkins, counsel for the Underwriters, an opinion dated the Closing Date or the
Option Closing Date, as the case may be, with respect to the issuance and sale
of the Shares, the Registration Statement, the Prospectus and other related
matters as the Representatives may reasonably require.  In addition to the
matters set forth above, such opinion shall also include a statement to the
effect that nothing has come to the attention of such counsel which leads them
to believe that (i) the Registration Statement, or any amendment thereto, as of
the time it became effective under the Act (but after giving effect to any
modifications incorporated therein pursuant to Rule 430A under the Act) as of
the Closing Date or the Option Closing Date, as the case may be, contained an
untrue statement of a material fact or omitted to state a material fact required
to be stated therein or necessary to make the statements therein not misleading,
and (ii) the Prospectus, or any supplement thereto, on the date it was filed
pursuant to the Rules and Regulations and as of the Closing Date or the Option
Closing Date, as the case may be, contained an untrue statement of a material
fact or omitted to state a material fact, necessary in order to make the
statements, in the light of the circumstances under which they are made, not
misleading (except that such counsel need express no view as to financial
statements, schedules and statistical information therein or documents
incorporated by reference therein).  With respect to such statement, such
counsel may state that its belief is based upon the procedures set forth
therein, but is without independent check and verification.


                                          16
<PAGE>

               (e)    The Representatives shall have received at or prior to
the Closing Date from Latham & Watkins a memorandum or summary, in form and
substance satisfactory to the Representatives, with respect to the qualification
for offering and sale by the Underwriters of the Shares under the State
securities or Blue Sky laws of such jurisdictions as the Representatives may
reasonably have designated to the Company.

               (f)    You shall have received, on each of the dates hereof, the
Closing Date and the Option Closing Date, as the case may be, a letter dated the
date hereof, the Closing Date or the Option Closing Date, as the case may be, in
form and substance satisfactory to you, of each of PricewaterhouseCoopers LLP,
Blanding, Boyer & Rockwell and Sarah A. Tull, CPA confirming that they are
independent public accountants within the meaning of the Act and the applicable
published Rules and Regulations thereunder and stating that in their opinion the
financial statements and schedules examined by them and included in the
Registration Statement comply in form in all material respects with the
applicable accounting requirements of the Act and the related published Rules
and Regulations; and containing such other statements and information as is
ordinarily included in accountants' "comfort letters" to Underwriters with
respect to the financial statements and certain financial and statistical
information contained in the Registration Statement and Prospectus.

               (g)    The Representatives shall have received on the Closing
Date or the Option Closing Date, as the case may be, a certificate or
certificates of the Chief Executive Officer and the Chief Financial Officer of
the Company to the effect that, as of the Closing Date or the Option Closing
Date, as the case may be, each of them severally represents as follows:

                      (i)     The Registration Statement has become effective
under the Act and no stop order suspending the effectiveness of the
Registrations Statement has been issued, and no proceedings for such purpose
have been taken or are, to his knowledge, contemplated by the Commission;

                      (ii)    The representations and warranties of the Company
contained in Section 1 hereof are true and correct as of the Closing Date or the
Option Closing Date, as the case may be;

                      (iii)   All filings required to have been made pursuant to
Rules 424 or 430A under the Act have been made;

                      (iv)    He or she has carefully examined the Registration
Statement and the Prospectus and, in his or her opinion, as of the effective
date of the Registration Statement, the statements contained in the Registration
Statement were true and correct, and such Registration Statement and Prospectus
did not omit to state a material fact required to be stated therein or necessary
in order to make the statements therein not misleading, and since the effective
date of the Registration Statement, no event has occurred which should have been
set forth in a supplement to or an amendment of the Prospectus which has not
been so set forth in such supplement or amendment; and


                                          17
<PAGE>

                      (v)     Since the respective dates as of which information
is given in the Registration Statement and Prospectus, there has not been any
material adverse change or any development involving a prospective material
adverse change in or affecting the condition, financial or otherwise, of the
Company and its Subsidiaries taken as a whole or the earnings, business,
management, properties, assets, rights, operations, condition (financial or
otherwise) or prospects of the Company and the Subsidiaries taken as a whole,
whether or not arising in the ordinary course of business.

               (h)    The Company shall have furnished to the Representatives
such further certificates and documents confirming the representations and
warranties, covenants and conditions contained herein and related matters as the
Representatives may reasonably have requested.

               (i)    The Firm Shares and Option Shares, if any, have been
approved for designation upon notice of issuance on The Nasdaq Stock Market.

               (j)    The Lockup Agreements described in Section 4(j) are in
full force and effect.

               The opinions and certificates mentioned in this Agreement shall
be deemed to be in compliance with the provisions hereof only if they are in all
material respects satisfactory to the Representatives and to Latham & Watkins,
counsel for the Underwriters.

               If any of the conditions hereinabove provided for in this Section
6 shall not have been fulfilled when and as required by this Agreement to be
fulfilled, the obligations of the Underwriters hereunder may be terminated by
the Representatives by notifying the Company of such termination in writing or
by telegram at or prior to the Closing Date or the Option Closing Date, as the
case may be.

               In such event, the Company and the Underwriters shall not be
under any obligation to each other (except to the extent provided in Sections 5
and 8 hereof).

       7.      CONDITIONS OF THE OBLIGATIONS OF THE COMPANY.

               The obligations of the Company to sell and deliver the portion of
the Shares required to be delivered as and when specified in this Agreement are
subject to the conditions that at the Closing Date or the Option Closing Date,
as the case may be, no stop order suspending the effectiveness of the
Registration Statement shall have been issued and in effect or proceedings
therefor initiated or threatened.

       8.      INDEMNIFICATION.

               (a)    The Company agrees:


                                          18
<PAGE>

       (1)     to indemnify and hold harmless each Underwriter and each person,
if any, who controls any Underwriter within the meaning of the Act, against any
losses, claims, damages or liabilities to which such Underwriter or any such
controlling person may become subject under the Act or otherwise, insofar as
such losses, claims, damages or liabilities (or actions or proceedings in
respect thereof) arise out of or are based upon (i) any untrue statement or
alleged untrue statement of any material fact contained in the Registration
Statement, any Preliminary Prospectus, the Prospectus or any amendment or
supplement thereto, (ii) the omission or alleged omission to state therein a
material fact required to be stated therein or necessary to make the statements
therein not misleading or (iii) any act or failure to act or any alleged act or
failure to act by any Underwriter in connection with, or relating to any manner
to, the Shares or the offering contemplated hereby, and which is included as
part of or referred to in any loss, claim, damage, liability or action arising
out of or based upon matters covered by clause (i) or (ii) above (PROVIDED, that
the Company shall not be liable under this clause (iii) to the extent that it is
determined in a final judgment by a court of competent jurisdiction that such
loss, claim, damage, liability or action resulted directly from any such acts or
failures to act undertaken or omitted to be taken by such Underwriter through
its gross negligence or willful misconduct); PROVIDED, HOWEVER, that the Company
will not be liable in any such case to the extent that any such loss, claim,
damage or liability arises out of or is based upon an untrue statement or
alleged untrue statement, or omission or alleged omission made in the
Registration Statement, any Preliminary Prospectus, the Prospectus, or such
amendment or supplement, in reliance upon and in conformity with written
information furnished to the Company by or through the Representatives
specifically for use in the preparation thereof.

       (2)     to reimburse each Underwriter and each such controlling person
upon demand for any legal or other expenses reasonably incurred by such
Underwriter or such controlling person in connection with investigating or
defending any such loss, claim, damage or liability, action or proceeding or in
responding to a subpoena or governmental inquiry related to the offering of the
Shares, whether or not such Underwriter or controlling person is a party to any
action or proceeding.  In the event that it is finally judicially determined
that the Underwriters were not entitled to receive payments for legal and other
expenses pursuant to this subparagraph, the Underwriters will promptly return
all sums that had been advanced pursuant hereto.

This indemnity agreement will be in addition to any liability which the Company
may otherwise have.

               (b)    Each Underwriter severally and not jointly will indemnify
and hold harmless the Company, each of its directors, each of its officers who
have signed the Registration Statement and each person, if any, who controls the
Company within the meaning of the Act, against any losses, claims, damages or
liabilities to which the Company or any such director, officer or controlling
person may become subject under the Act or otherwise, insofar as such losses,
claims, damages or liabilities (or actions or proceedings in respect thereof)
arise out of or are based upon (i) any untrue statement or alleged untrue
statement of any material fact contained in the Registration Statement, any
Preliminary Prospectus, the Prospectus or any amendment or


                                          19
<PAGE>

supplement thereto, or (ii) the omission or the alleged omission to state
therein a material fact required to be stated therein or necessary to make the
statements therein not misleading in the light of the circumstances under which
they were made; and will reimburse any legal or other expenses reasonably
incurred by the Company or any such director, officer or controlling person in
connection with investigating or defending any such loss, claim, damage,
liability, action or proceeding; PROVIDED, HOWEVER, that each Underwriter will
be liable in each case to the extent, but only to the extent, that such untrue
statement or alleged untrue statement or omission or alleged omission has been
made in the Registration Statement, any Preliminary Prospectus, the Prospectus
or such amendment or supplement, in reliance upon and in conformity with written
information furnished to the Company by or through the Representatives
specifically for use in the preparation thereof.  This indemnity agreement will
be in addition to any liability which such Underwriter may otherwise have.

               (c)    In case any proceeding (including any governmental
investigation) shall be instituted involving any person in respect of which
indemnity may be sought pursuant to this Section 8, such person (the
"indemnified party") shall promptly notify the person against whom such
indemnity may be sought (the "indemnifying party") in writing.  No
indemnification provided for in Section 8(a) or (b) shall be available to any
party who shall fail to give notice as provided in this Section 8(c) if the
party to whom notice was not given was unaware of the proceeding to which such
notice would have related and was materially prejudiced by the failure to give
such notice, but the failure to give such notice shall not relieve the
indemnifying party or parties from any liability which it or they may have to
the indemnified party for contribution or otherwise than on account of the
provisions of Section 8(a) or (b).  In case any such proceeding shall be brought
against any indemnified party and it shall notify the indemnifying party of the
commencement thereof, the indemnifying party shall be entitled to participate
therein and, to the extent that it shall wish, jointly with any other
indemnifying party similarly notified, to assume the defense thereof, with
counsel satisfactory to such indemnified party and shall pay as incurred the
fees and disbursements of such counsel related to such proceeding.  In any such
proceeding, any indemnified party shall have the right to retain its own counsel
at its own expense.  Notwithstanding the foregoing, the indemnifying party shall
pay as incurred (or within 30 days of presentation) the fees and expenses of the
counsel retained by the indemnified party in the event (i) the indemnifying
party and the indemnified party shall have mutually agreed to the retention of
such counsel, (ii) the named parties to any such proceeding (including any
impleaded parties) include both the indemnifying party and the indemnified party
and representation of both parties by the same counsel would be inappropriate
due to actual or potential differing interests between them or (iii) the
indemnifying party shall have failed to assume the defense and employ counsel
acceptable to the indemnified party within a reasonable period of time after
notice of commencement of the action.  It is understood that the indemnifying
party shall not in connection with any proceeding or related proceedings in the
same jurisdiction, be liable for the reasonable fees and expenses of more than
one separate firm for all such indemnified parties.  Such firm shall be
designated in writing by you in the case of parties indemnified pursuant to
Section 8(a) and by the Company in the case of parties indemnified pursuant to
Section 8(b).  The indemnifying party shall not be liable for any settlement of
any proceeding effected without


                                          20
<PAGE>

its written consent but if settled with such consent or if there be a final
judgment for the plaintiff, the indemnifying party agrees to indemnify the
indemnified party from and against any loss or liability by reason of such
settlement or judgment.  In addition, the indemnifying party will not, without
the prior written consent of the indemnified party, settle or compromise or
consent to the entry of any judgment in any pending or threatened claim, action
or proceeding of which indemnification may be sought hereunder (whether or not
any indemnified party is an actual or potential party to such claim, action or
proceeding) unless such settlement, compromise or consent includes an
unconditional release of each indemnified party from all liability arising out
of such claim, action or proceeding.

               (d)    If the indemnification provided for in this Section 8 is
unavailable to or insufficient to hold harmless an indemnified party under
Section 8(a) or (b) above in respect of any losses, claims, damages or
liabilities (or actions or proceedings in respect thereof) referred to therein,
then each indemnifying party shall contribute to the amount paid or payable by
such indemnified party as a result of such losses, claims, damages or
liabilities (or actions or proceedings in respect thereof) in such proportion as
is appropriate to reflect the relative benefits received by the Company on the
one hand and the Underwriters on the other from the offering of the Shares.  If,
however, the allocation provided by the immediately preceding sentence is not
permitted by applicable law then each indemnifying party shall contribute to
such amount paid or payable by such indemnified party in such proportion as is
appropriate to reflect not only such relative benefits but also the relative
fault of the Company on the one hand and the Underwriters on the other in
connection with the statements or omissions which resulted in such losses,
claims, damages or liabilities, (or actions or proceedings in respect thereof),
as well as any other relevant equitable considerations.  The relative benefits
received by the Company on the one hand and the Underwriters on the other shall
be deemed to be in the same proportion as the total net proceeds from the
offering (before deducting expenses) received by the Company bear to the total
underwriting discounts and commissions received by the Underwriters, in each
case as set forth in the table on the cover page of the Prospectus.  The
relative fault shall be determined by reference to, among other things, whether
the untrue or alleged untrue statement of a material fact or the omission or
alleged omission to state a material fact relates to information supplied by the
Company on the one hand or the Underwriters on the other and the parties'
relative intent, knowledge, access to information and opportunity to correct or
prevent such statement or omission.

               The Company and the Underwriters agree that it would not be just
and equitable if contributions pursuant to this Section 8(d) were determined by
pro rata allocation (even if the Underwriters were treated as one entity for
such purpose) or by any other method of allocation which does not take account
of the equitable considerations referred to above in this Section 8(d).  The
amount paid or payable by an indemnified party as a result of the losses,
claims, damages or liabilities (or actions or proceedings in respect thereof)
referred to above in this Section 8(d) shall be deemed to include any legal or
other expenses reasonably incurred by such indemnified party in connection with
investigating or defending any such action or claim.  Notwithstanding the
provisions of this subsection (d), (i) no Underwriter shall be required to
contribute any amount in


                                          21
<PAGE>

excess of the underwriting discounts and commissions applicable to the Shares
purchased by such Underwriter, and (ii) no person guilty of fraudulent
misrepresentation (within the meaning of Section 11(f) of the Act) shall be
entitled to contribution from any person who was not guilty of such fraudulent
misrepresentation.  The Underwriters' obligations in this Section 8(d) to
contribute are several in proportion to their respective underwriting
obligations and not joint.

               (e)    In any proceeding relating to the Registration Statement,
any Preliminary Prospectus, the Prospectus or any supplement or amendment
thereto, each party against whom contribution may be sought under this Section 8
hereby consents to the jurisdiction of any court having jurisdiction over any
other contributing party, agrees that process issuing from such court may be
served upon him or it by any other contributing party and consents to the
service of such process and agrees that any other contributing party may join
him or it as an additional defendant in any such proceeding in which such other
contributing party is a party.

               (f)    Any losses, claims, damages, liabilities or expenses for
which an indemnified party is entitled to indemnification or contribution under
this Section 8 shall be paid by the indemnifying party to the indemnified party
as such losses, claims, damages, liabilities or expenses are incurred.  The
indemnity and contribution agreements contained in this Section 8 and the
representations and warranties of the Company set forth in this Agreement shall
remain operative and in full force and effect, regardless of (i) any
investigation made by or on behalf of any Underwriter or any person controlling
any Underwriter, the Company, its directors or officers or any persons
controlling the Company, (ii) acceptance of any Shares and payment therefor
hereunder, and (iii) any termination of this Agreement.  A successor to any
Underwriter, or to the Company, its directors or officers, or any person
controlling the Company, shall be entitled to the benefits of the indemnity,
contribution and reimbursement agreements contained in this Section 8.

       9.      DEFAULT BY UNDERWRITERS.

               If on the Closing Date or the Option Closing Date, as the case
may be, any Underwriter shall fail to purchase and pay for the portion of the
Shares which such Underwriter has agreed to purchase and pay for on such date
(otherwise than by reason of any default on the part of the Company), you, as
Representatives of the Underwriters, shall use your reasonable efforts to
procure within 36 hours thereafter one or more of the other Underwriters, or any
others, to purchase from the Company such amounts as may be agreed upon and upon
the terms set forth herein, the Firm Shares or Option Shares, as the case may
be, which the defaulting Underwriter or Underwriters failed to purchase.  If
during such 36 hours you, as such Representatives, shall not have procured such
other Underwriters, or any others, to purchase the Firm Shares or Option Shares,
as the case may be, agreed to be purchased by the defaulting Underwriter or
Underwriters, then  (a) if the aggregate number of shares with respect to which
such default shall occur does not exceed 10% of the Firm Shares or Option
Shares, as the case may be, covered hereby, the other Underwriters shall be
obligated, severally, in proportion to the respective numbers of Firm Shares or
Option Shares, as the case may be, which they are obligated to


                                          22
<PAGE>

purchase hereunder, to purchase the Firm Shares or Option Shares, as the case
may be, which such defaulting Underwriter or Underwriters failed to purchase, or
(b) if the aggregate number of shares of Firm Shares or Option Shares, as the
case may be, with respect to which such default shall occur exceeds 10% of the
Firm Shares or Option Shares, as the case may be, covered hereby, the Company or
you as the Representatives of the Underwriters will have the right, by written
notice given within the next 36-hour period to the parties to this Agreement, to
terminate this Agreement without liability on the part of the non-defaulting
Underwriters or of the Company except to the extent provided in Section 8
hereof.  In the event of a default by any Underwriter or Underwriters, as set
forth in this Section 9, the Closing Date or Option Closing Date, as the case
may be, may be postponed for such period, not exceeding seven days, as you, as
Representatives, may determine in order that the required changes in the
Registration Statement or in the Prospectus or in any other documents or
arrangements may be effected.  The term "Underwriter" includes any person
substituted for a defaulting Underwriter.  Any action taken under this Section 9
shall not relieve any defaulting Underwriter from liability in respect of any
default of such Underwriter under this Agreement.

       10.     NOTICES.

               All communications hereunder shall be in writing and, except as
otherwise provided herein, will be mailed, delivered, telecopied or telegraphed
and confirmed as follows:  if to the Underwriters, to BT Alex. Brown
Incorporated, One South Street, Baltimore, Maryland 21202, Attention: -; with a
copy to BT Alex. Brown Incorporated, One Bankers Trust Plaza, 130 Liberty
Street, New York, New York 10006, Attention: General Counsel; if to the Company,
to SoftNet Systems, Inc., 650 Townsend Street, Suite 225, San Francisco,
California 94103, Attention: Chief Executive Officer.

       11.     TERMINATION.

               (a)    This Agreement may be terminated by you by notice to the
Company at any time prior to the Closing Date if any of the following has
occurred: (i) since the respective dates as of which information is given in the
Registration Statement and the Prospectus, any material adverse change or any
development involving a prospective material adverse change in or affecting the
condition, financial or otherwise, of the Company and its Subsidiaries taken as
a whole or the earnings, business, management, properties, assets, rights,
operations, condition (financial or otherwise) or prospects of the Company and
its Subsidiaries taken as a whole, whether or not arising in the ordinary course
of business, (ii) any outbreak or escalation of hostilities or declaration of
war or national emergency or other national or international calamity or crisis
or change in economic or political conditions if the effect of such outbreak,
escalation, declaration, emergency, calamity, crisis or change on the financial
markets of the United States would, in your reasonable judgment, make it
impracticable to market the Shares or to enforce contracts for the sale of the
Shares, or (iii) suspension of trading in securities generally on the New York
Stock Exchange, the American Stock Exchange or The Nasdaq Stock Market or
limitation on prices (other than limitations on hours or numbers of days of
trading) for securities


                                          23
<PAGE>

on either such Exchange, (iv) the enactment, publication, decree or other
promulgation of any statute, regulation, rule or order of any court or other
governmental authority which in your opinion materially and adversely affects or
may materially and adversely affect the business or operations of the Company,
(v) declaration of a banking moratorium by United States or New York State
authorities, (vi) any downgrading in the rating of the Company's debt securities
by any "nationally recognized statistical rating organization" (as defined for
purposes of Rule 436(g) under the Exchange Act); (vii) the suspension of trading
of the Company's common stock by the American Stock Exchange or The Nasdaq Stock
Market, as the case may be, the Commission, or any other governmental authority
or, (viii) the taking of any action by any governmental body or agency in
respect of its monetary or fiscal affairs which in your reasonable opinion has a
material adverse effect on the securities markets in the United States; or

               (b)    as provided in Sections 6 and 9 of this Agreement.

       12.     SUCCESSORS.

               This Agreement has been and is made solely for the benefit of the
Underwriters and the Company and their respective successors, executors,
administrators, heirs and assigns, and the officers, directors and controlling
persons referred to herein, and no other person will have any right or
obligation hereunder.  No purchaser of any of the Shares from any Underwriter
shall be deemed a successor or assign merely because of such purchase.

       13.     INFORMATION PROVIDED BY UNDERWRITERS.

               The Company and the Underwriters acknowledge and agree that the
only information furnished or to be furnished by any Underwriter to the Company
for inclusion in any Prospectus or the Registration Statement consists of the
information set forth in the last paragraph on the front cover page of the
Prospectus (insofar as such information relates to the Underwriters), legends
required by Item 502(d) of Regulation S-K under the Act and the following
information under the caption "Underwriting" in the Prospectus:  (a) The third
through sixth sentences in the second full paragraph, the sixth paragraph (other
than the first sentence) and the eighth paragraph.

       14.     MISCELLANEOUS.

               The reimbursement, indemnification and contribution agreements
contained in this Agreement and the representations, warranties and covenants in
this Agreement shall remain in full force and effect regardless of (a) any
termination of this Agreement, (b) any investigation made by or on behalf of any
Underwriter or controlling person thereof, or by or on behalf of the Company or
its directors or officers and (c) delivery of and payment for the Shares under
this Agreement.

               This Agreement may be executed in two or more counterparts, each
of which shall be deemed an original, but all of which together shall constitute
one and the same instrument.


                                          24
<PAGE>

               This Agreement shall be governed by, and construed in accordance
with, the laws of the State of Maryland.

               If the foregoing letter is in accordance with your understanding
of our agreement, please sign and return to us the enclosed duplicates hereof,
whereupon it will become a binding agreement among the Company and the several
Underwriters in accordance with its terms.


                                          25
<PAGE>

                                        Very truly yours,

                                        SOFTNET SYSTEMS, INC.

                                        By
                                          ----------------------------------
                                          Name:
                                          Title:



The foregoing Underwriting Agreement
is hereby confirmed and accepted as
of the date first above written.

BT ALEX. BROWN INCORPORATED
BANCBOSTON ROBERTSON STEPHENS INC.
CIBC OPPENHEIMER CORP.
WIT CAPITAL CORPORATION

As Representatives of the several
Underwriters listed on Schedule I

By:  BT ALEX. BROWN INCORPORATED


By:
   ---------------------------------
   Authorized Officer


                                          26
<PAGE>

                                     SCHEDULE I

                              SCHEDULE OF UNDERWRITERS

<TABLE>
<CAPTION>
                                                     Number of Firm Shares
                  Underwriter                           to be Purchased
                  -----------                      -------------------------
<S>                                                <C>
BT Alex. Brown Incorporated                                    -

BancBoston Robertson Stephens Incorporated                     -

CIBC Oppenheimer Corp.                                         -

Wit Capital Corporation                                        -
                                                              ---
TOTAL:                                                     3,000,000

</TABLE>


                                          27
<PAGE>

                                     EXHIBIT A

                              SCHEDULE OF SUBSIDIARIES

<TABLE>
<CAPTION>
          NAME                                    JURISDICTION OF INCORPORATION
          ----                                    -----------------------------
<S>                                               <C>
INTELLIGENT COMMUNICATIONS, INC.                            -

ISP CHANNEL, INC.                                           -

MICROGRAPHIC TECHNOLOGIES CORPORATION                       DELAWARE

MEDIACITY WORLD, INC.                                       DELAWARE

[COMMUNICATE DIRECT, INC.]                                  [-]

</TABLE>


                                          28


<PAGE>
                                                                     EXHIBIT 5.1
 
                                                                  March 17, 1999
 
SoftNet Systems, Inc.
650 Townsend Street, Suite 225
San Francisco, CA 94103
 
    Re:  SoftNet Systems, Inc.
       Registration Statement on Form S-3 for
       3,450,000 Shares of Common Stock
 
Ladies and Gentlemen:
 
    We have acted as counsel to Softnet Systems, Inc., a New York corporation
(the "Company"), in connection with the proposed issuance and sale by the
Company of up to 3,450,000 shares of the Company's Common Stock (the "Shares")
pursuant to the Company's Registration Statement on Form S-3 (the "Registration
Statement") filed with the Securities and Exchange Commission under the
Securities Act of 1933, as amended (the "Act").
 
    This opinion is being furnished in accordance with the requirements of Item
16 of Form S-3 and Item 601(b)(5)(i) of Regulation S-K.
 
    We have reviewed the Company's charter documents and the corporate
proceedings taken by the Company in connection with the issuance and sale of the
Shares. Based on such review, we are of the opinion that the Shares have been
duly authorized, and if, as and when issued in accordance with the Registration
Statement and the related prospectus (as amended and supplemented through the
date of issuance) will be legally issued, fully paid and nonassessable.
 
    We consent to the filing of this opinion letter as Exhibit 5.1 to the
Registration Statement and to the reference to this firm under the caption
"Legal Matters" in the prospectus which is part of the Registration Statement.
In giving this consent, we do not thereby admit that we are within the category
of persons whose consent is required under Section 7 of the Act, the rules and
regulations of the Securities and Exchange Commission promulgated thereunder, or
Item 509 of Regulation S-K.
 
    This opinion letter is rendered as of the date first written above and we
disclaim any obligation to advise you of facts, circumstances, events or
developments which hereafter may be brought to our attention and which may
alter, affect or modify the opinion expressed herein. Our opinion is expressly
limited to the matters set forth above and we render no opinion, whether by
implication or otherwise, as to any other matter relating to the Company or the
Shares.
 
                                          Very truly yours,
                                          /S/ BROBECK, PHLEGER & HARRISON LLP

<PAGE>
                                                                    EXHIBIT 23.2
 
                       CONSENT OF INDEPENDENT ACCOUNTANTS
 
    We hereby consent to the incorporation by reference in the prospectus
constituting part of this Registration Statement of SoftNet Systems, Inc. on
Form S-3 of our report dated December 1, 1998, except for Note 18 which is dated
January 13, 1999, which appears on the 1998 Annual Report to Shareholders of
SoftNet Systems, Inc., which is incorporated by reference in SoftNet's Annual
Report on Form 10-K for the year ended September 30, 1998. We hereby further
consent to the incorporation by reference in the prospectus constituting part of
this Registration Statement on Form S-3 of our report on Intelligent
Communications, Inc. Financial Statements dated February 9, 1999, which is
incorporated by reference in SoftNet's Report on Form 8-K/A as of March 12,
1999. We also consent to the reference to us under the heading "Experts" in such
prospectus and Form 8-K/A.
 
                                          /s/ PRICEWATERHOUSECOOPERS
 
March 19, 1999
San Jose, California

<PAGE>
                                                                    EXHIBIT 23.3
 
                       CONSENT OF INDEPENDENT ACCOUNTANTS
 
    We consent to the reference to our firm under the caption "Experts" in the
Registration Statement (Form S-3) and related prospectus of SoftNet Systems,
Inc. for the registration of 3,450,000 shares of its common stock and to the
incorporation by reference therein of our report, with respect to the financial
statements of Intelligent Communications, Inc. included in SoftNet's Form 8-K/A
filed with the Securities and Exchange Commission on February 26, 1999.
 
                                          /s/ BLANDING, BOYER & ROCKWELL, LLP
 
March 10, 1999
Walnut Creek, California

<PAGE>
                                                                    EXHIBIT 23.4
 
                       CONSENT OF INDEPENDENT ACCOUNTANTS
 
    We consent to the inclusion by reference in the Registration Statement (Form
S-3) and related prospectus of SoftNet Systems, Inc. for the registration of
3,450,000 shares of its common stock of our review report dated March 28, 1996,
with respect to the financial statements of Intelligent Communications, Inc.,
included in SoftNet's Form 8-K/A filed with the Securities and Exchange
Commission on March 12, 1999.
 
                                          /s/ SARAH A. TULL, CPA
 
March 16, 1999
Palo Alto, California


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