As we evolve our business as an enhanced connectivity company, we continue to look at how work
is organized so that we can provide our customers with the best customer experience. As such, we
have identified the need to reorganize our operations and combine installation and service work
within the Installer classification, which currently has the jurisdiction to do both types of work.
In light of this new organization, and as per the provisions of Article 10.01 in the collective
agreement, your role of Technical Field Representative (TFR) will become redundant as of March
12, 2017. As a valued member of our team, we will be offering you the opportunity to be retrained
into a vacant position as a CATV – Installer as of March 13, 2017. Up to and including March 12th,
2017, you are to continue to perform all the functions of your existing TFR role with no change to
your pay. If you take the opportunity to continue employment in the installer role you will receive:
An hourly rate equal to 90% of the Journeyman rate as per Article 17.02(c)
Payment on an hourly salary basis received on the current pay period as opposed to
receiving CNT codes for work performed in the previous pay period (sales commission
codes will still be payable). As part of this transition, on the March 24, 2017 pay date you
will receive both your final TFR CNT code earnings and your first payment as an Installer
(paid in two separate net deposits).
Vacation & sick rates will be calculated off of your hourly rate as an Installer in accordance
with the collective agreement
Statutory holiday pay will be paid at regular Installer rates, instead of being calculated off
of the previous 4 weeks earnings.
A company issued cell phone
A company fleet vehicle (which may or may not be part of shared fleet pool) to perform the
work functions of your role
To assist you in being successful in this role, between January 16, 2017 and March 12, 2017 you
will be provided with training on how to perform all aspects of this position. A training assessment
checklist of requirements of the installer role will be reviewed with you as part of your evaluation. In
the event that you are unable to assimilate the required training after the three (3) month period on
June 12, 2017 you will be provided with a severance package equal to eight (8) days severance
pay for each year of union seniority at that time.
Should you choose to decline the Installer role, you will be considered to have resigned from your
position and your employment with Shaw will end on March 12, 2017. In recognition of your
contributions as a Shaw employee, we will provide you (without precedence) a severance package
equivalent to what is provided under Article 10.01, calculated at eight (8) days per year for each
year of union seniority.
Please indicate your acceptance or declination of the Installer role by completing the attached
Schedule A and returning it to Bradley Weller, Operations Manager by November 22, 2016.
The persons laid off were by and large the more junior of the 220 TFR’s, but not the most junior
“technical employees”, as would be required under Article 6, and under which contractors would
also have to be terminated first.
The Employer says it eliminated the TFR position because its use, as currently structured, was
unduly burdensome on customers, uneconomical, and hurt its competitive position. Primarily,
TFR’s performed residential installations on a “fee per task” basis using CNT Codes which set a