provides that the investigation provisions apply “despite any provision in any Act
relating to the confidentiality of health records.” He went on to observe, relying on
the Court of Appeal’s decision in Gore v. College of Physicians and Surgeons of
Ontario, 2009 ONCA 546, at paras. 44-46,
[44] (…) the College’s statutory powers of investigation
contemplate the prospect of an intrusion into the confidentiality of
the relationship between a physician and patient. The Court noted
at para. 23 that “An investigation under s. 76 will have to take into
account the patients’ interests and the section does not purport to
override those interests, except with respect to health records as
articulated in subsection (4).” [emphasis in original]
[45] Accordingly, the Court of Appeal reasoned that the principle of
patient confidentiality does not provide grounds for a physician
under investigation to refuse to release medical records:
Further, both the Act and the Code contain explicit provisions to
prevent public disclosure of confidential patient information. For
example, College employees and agents are required, with limited
specific exceptions, to keep confidential all information that comes
to their knowledge in the course of their duties. I also find
compelling the observations of McLachlin J.A. in College of
Physicians and Surgeons of British Columbia v. Bishop, 1989
2674 (BC SC), [1989] B.C.J. No. 48, 56 D.L.R. (4th) 164
(S.C.), at p. 171 D.L.R., that ‘while the public has an expectation
that medical records will be kept confidential, that expectation is
subject to the higher need to maintain appropriate standards in the
profession’.
Gore, para 24
[46] This authority to override concerns about patient confidentiality
has itself been read broadly, in keeping with the College’s duty to
the public at large. Thus, where the College is engaged in an
investigation prompted by a patient complaint, it is entitled to
continue that investigation even if the patient subsequently wishes
to withdraw the complaint. (Volochay v College of Massage
Therapists of Ontario, 2012 ONCA 541, para 46) […]
[1241]These statements by Justice Morgan leave no ambiguity as to the law on patient
confidentiality and on a physician’s duty within the context of a College
investigation, even when the patient objects to disclosure to the College by the
physician. Section 76(4) of the Code is particularly important under the
circumstances, as it expressly provides that the investigation provisions apply
“despite any provision in any Act relating to the confidentiality of health records.”
Page 267 of 271