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[T]he risk is always that you are going to … have some bureaucrat that is going to
dig in [and propose an unreasonably low amount that Tallcree will not accept] …
based on such evidence. … There should be a record of evidence upon which the decision and finding of the Taxing
Officer rests. The omission to hear evidence is an error in practice and principle and in the absence of a record this
Court is not in a position to properly review the decision or to say whether it is right or wrong”); Arthur v. Signum
Communications Ltd., 16 C.P.C. 3d 38, 43 (Ont. Gen. Div. 1992) (“Sworn evidence is required on assessments of
solicitor's accounts pursuant to the Solicitors Act”) (emphasis added). See M. Orkin & R. Schipper, Orkin on the Law
of Costs § 6:57 (2d ed. release 2022-2) (“On a solicitor-and-client assessment the solicitor has the burden of proof and
the standard is on a balance of probabilities. … [T]he compensation to be allowed a solicitor is an amount
commensurate with the value of the services performed. The value of the services is a question of fact to be determined
judicially upon relevant evidence in each particular case. It follows that the solicitor must prove his or her bill in the
normal way, according to the rules of evidence”). Rule 10.17(1) of the Alberta Rules of Court, Alta. Reg. 124/2010
governs the manner which evidence is given before a review officer: “[A] review officer may do all or any of the
following: (a) take evidence either by affidavit or orally under oath, or both”. The rule authorizes a review officer to
accept evidence in three different ways. See Rusk v. City of Medicine Hat, 2001 ABQB 1020, ¶ 63; 15 C.P.C. 5th 316,
333 (“I have not been provided with ideal evidence on which to base my decision. Strictly speaking, there is no
evidence at all. No affidavits were filed, nor was any viva voce testimony presented”). But rule 10.17(1) does not
authorize an officer to admit unsworn “evidence”. This is not a fourth option. P. Salembier, Legal and Legislative
Drafting 131 (2d ed. 2018) (“The word may can be used in four different ways in legislation; it can be permissive; it
can be empowering; it can create rights; and it can indicate possibility”). It is not helpful to assert that a review officer
can discharge his or her duties without hearing evidence. Evidence is essential to the proper exercise of a review
officer’s mandate. Contra, Fraser Milner Casgrain LLP v. Kristof Financial Inc., 2012 ABQB 359, ¶ 24; 541 A.R.
245, 251 (“The Appellant argues that the review officer in this case erred when he accepted the unsworn evidence of
the Respondents during the review hearing. … [R]ule [10.17(1)(a)] is permissive, not mandatory. Thus, it was well
within the review officer's jurisdiction to accept unsworn representations when he was obtaining the information
concerning the details of the Agreement and the services that the Appellant provided to the Respondents… . … [Rule]
10.17(1)(f) does not say that the review officer must obtain this information under oath. Had the Legislature wanted
this to be the case, it could have said so”); Phillips Legal Professional Corp. v. Vo, 2017 SKCA 58, ¶¶ 50 & 64; [2017]
12 W.W.R. 779, 802 & 807 (“[Queen’s Bench Rules provide that] ‘On an assessment of costs, the assessment officer
may … take evidence by affidavit, administer oaths or affirmations and examine witnesses, as the assessment officer
considers it to be appropriate’ … . …. Evidence need not be taken; although, if the taking of evidence under oath will
assist in the conduct of an assessment, it is to be taken”) & David L. Parsons & Associates v. Reid, 502 A.P.R. 145,
148 (N.S. Sup. Ct. Tr. Div. 1998) (“The powers of the Taxing Officer … [in the Civil Procedure Rules include that]
‘… On a taxation of costs relating to a proceeding, a taxing officer may, (a) take evidence either by affidavit or viva
voce upon oath’ … . …. The Taxing Officer has discretion to require evidence under oath and he may do so on his
own initiative or he may do so upon the request of either party. It is entirely within the discretion of the Taxing Officer
which must be exercised judicially”). The review officer’s suggestion to Mr. Molstad, at the conclusion of the hearing,
that counsel need to do nothing more than make a client available also surprised me. Hearing Transcript 139: 37-39.
The part of the transcript that was the easiest to read was where Mr. Molstad asked Mr. Rath, his witness, clear
questions about key facts in issue. The questions provided order to the examination and alerted the reader to the likely
importance of the answer. A hearing before a review officer is a legal proceeding and the traditional method of proving
facts in issue should be followed. A witness should be sworn and answer questions in direct, cross and redirect
examination. Statements of fact counsel make are not evidence unless the other side admits the facts. The practice for
the assessment of inter partes costs may be different. M. Orkin & R. Schipper, Orkin on the Law of Costs § 6:57 (2d
ed. release 2022-2) (“No evidence in the formal sense is adduced on an assessment of party-and-party costs … . …
[W]here … party-and-party costs are being assessed on a solicitor-and client basis … viva voce evidence may be heard
if specifically requested by a party, but this does not impose an obligation of the assessment officer to hear viva voce
evidence. To do so is the exception rather than the rule, and the accepted practice in Ontario is to conduct the
assessment on the basis of unsworn evidence”).