SMARTSERV ONLINE INC
SB-2, 2000-04-17
COMPUTER PROCESSING & DATA PREPARATION
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    +As filed with the Securities and Exchange Commission on April 17, 2000.
                                                 REGISTRATION NO.
================================================================================
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM SB-2
             REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933

                            ------------------------

                             SMARTSERV ONLINE, INC.
                 (Name of Small Business Issuer in its Charter)
<TABLE>
<CAPTION>
<S>                                               <C>                            <C>
            DELAWARE                              7375                           13-3750708
 (State or other jurisdiction of      (Primary Standard Industrial            (I.R.S. Employer
 incorporation or organization)       Classification Code Number)            Identification No.)

                                ONE STATION PLACE
                               STAMFORD, CT 06902
                                 (203) 353-5950
</TABLE>

        (Address, including zip code, and telephone number, including area code,
                  of registrant's principal executive offices)

                              SEBASTIAN E. CASSETTA
                CHIEF EXECUTIVE OFFICER AND CHAIRMAN OF THE BOARD
                             SMARTSERV ONLINE, INC.
                                ONE STATION PLACE
                               STAMFORD, CT 06902
                                 (203) 353-5950

 (Name, address, including zip code, and telephone number, including area code,
                             of agent for service)

                          Copies of communications to:
                              MICHAEL J. SHEF, ESQ.
                                PARKER CHAPIN LLP
                              THE CHRYSLER BUILDING
                              405 LEXINGTON AVENUE
                            NEW YORK, NEW YORK 10174
                          TELEPHONE NO.: (212) 704-6000
                          FACSIMILE NO.: (212) 704-6288

         APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC: As
soon as practicable after this Registration Statement becomes effective.

         If any of the securities being registered on this Form are to be
offered on a delayed or continuous basis pursuant to Rule 415 under the
Securities Act of 1933, check the following box. |X|

         If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act of 1933, please check the
following box and list the Securities Act registration statement number of the
earlier effective registration statement for the same offering. [  ]

         If this Form is a post-effective amendment filed pursuant to Rule
462(c) under the Securities Act of 1933, check the following box and list the
Securities Act registration statement number of the earlier effective
registration statement for the same offering.[  ]

         If this Form is a post-effective amendment filed pursuant to Rule
462(d) under the Securities Act of 1933, check the following box and list the
Securities Act registration statement number of the earlier effective
registration statement for the same offering. [  ]

         If delivery of the prospectus is expected to be made pursuant to Rule
434, please check the following box. [  ]

                         CALCULATION OF REGISTRATION FEE
<TABLE>
<CAPTION>
  ========================================== ========================== ============================== ============================
           TITLE OF EACH CLASS OF             AMOUNT TO BE REGISTERED         PROPOSED MAXIMUM                   AMOUNT OF
         SECURITIES TO BE REGISTERED                                      AGGREGATE OFFERING PRICE           REGISTRATION FEE
  ------------------------------------------ -------------------------- ------------------------------ ----------------------------
<S>                                                   <C>                           <C>                              <C>
  Common Stock, par value $.01 per share              351,640                 $22,351,118(1)                       $5,901
  ------------------------------------------ -------------------------- ------------------------------ ----------------------------
</TABLE>

(1)      Estimated pursuant to Rule 457(c) under the Securities Act of 1933
         solely for the purpose of computing the amount of the registration fee.
         The fee for the common stock was based on the average of the closing
         bid and asked price of the common stock reported on the
         Over-the-Counter (OTC) Bulletin Board on April 11, 2000.

THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR DATES
AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL FILE
A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION STATEMENT
SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF THE
SECURITIES ACT OF 1933 OR UNTIL THIS REGISTRATION STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID SECTION 8(A),
MAY DETERMINE.
================================================================================
<PAGE>


THE INFORMATION IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED. THE
SELLING STOCKHOLDERS MAY NOT SELL THESE SECURITIES UNTIL THE REGISTRATION
STATEMENT FILED WITH THE SECURITIES AND EXCHANGE COMMISSION IS EFFECTIVE. THIS
PROSPECTUS IS NOT AN OFFER TO SELL THESE SECURITIES AND IT IS NOT SOLICITING AN
OFFER TO BUY THESE SECURITIES IN ANY STATE WHERE THE OFFER OR SALE IS NOT
PERMITTED.

PROSPECTUS

                             SMARTSERV ONLINE, INC.

                         351,640 SHARES OF COMMON STOCK

         o        The selling  stockholders  are offering to sell 351,640 shares
                  of common stock.

         o        We will not receive any proceeds from the offering of common
                  stock. Of the 351,640 shares of common stock, 18,640 represent
                  shares of common stock underlying warrants to purchase common
                  stock. We will receive approximately $279,600 if all of the
                  warrants are exercised. These proceeds will be used for our
                  general corporate purposes.

         o        Our common stock is traded and quoted on the Over-the-Counter
                  (OTC) Bulletin Board under the symbol "SSOL". On April 11,
                  2000, the last reported bid price of our common stock was $62
                  and the last reported asked price was $65.125.

THE SECURITIES OFFERED IN THIS PROSPECTUS INVOLVE A HIGH DEGREE OF RISK. YOU
SHOULD CAREFULLY CONSIDER THE FACTORS DESCRIBED UNDER THE HEADING "RISK FACTORS"
BEGINNING ON PAGE 3.

NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY STATE SECURITIES
COMMISSION HAS APPROVED OR DISAPPROVED OF THESE SECURITIES OR DETERMINED IF THIS
PROSPECTUS IS TRUTHFUL OR COMPLETE. ANY REPRESENTATION TO THE CONTRARY IS A
CRIMINAL OFFENSE.

                             -----------------------



                  The date of this prospectus is April __, 2000


                                      - 1-
<PAGE>


                                TABLE OF CONTENTS
<TABLE>
<CAPTION>


<S>                                                                                                <C>
PROSPECTUS SUMMARY..................................................................................3

ABOUT OUR COMPANY...................................................................................3

SUMMARY FINANCIAL DATA..............................................................................3

RISK FACTORS........................................................................................4

SPECIAL INFORMATION REGARDING FORWARD LOOKING STATEMENTS............................................8

USE OF PROCEEDS.....................................................................................8

MARKET PRICE OF OUR COMMON STOCK AND PUBLIC WARRANTS................................................9

MANAGEMENT'S DISCUSSION AND ANALYSIS OR PLAN OF OPERATION..........................................10

BUSINESS...........................................................................................15

MANAGEMENT.........................................................................................20

PRINCIPAL STOCKHOLDERS.............................................................................26

SELLING STOCKHOLDERS...............................................................................28

PLAN OF DISTRIBUTION...............................................................................30

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.....................................................31

DESCRIPTION OF CAPITAL STOCK.......................................................................32

DELAWARE BUSINESS COMBINATION PROVISIONS...........................................................33

INDEMNIFICATION OF DIRECTORS AND OFFICERS..........................................................34

WHERE YOU CAN FIND MORE INFORMATION................................................................35

TRANSFER AGENT.....................................................................................35

LEGAL MATTERS......................................................................................35

EXPERTS............................................................................................35

INDEX TO FINANCIAL STATEMENTS.....................................................................F-1

</TABLE>


                                      - 2-
<PAGE>


                               PROSPECTUS SUMMARY

         This summary highlights information included elsewhere in this
     document. You should carefully review the more detailed information and
     financial statements included in this document. The summary is not complete
     and may not contain all of the information you may need to consider before
     investing in our common stock. We urge you to carefully read this document,
     including the "Risk Factors" section beginning on page 4 and the Financial
     Statements and notes to those statements beginning on page F-1 of this
     document.

                                ABOUT OUR COMPANY

         Please note that throughout this prospectus, the words "we", "our" or
     "us" refer to SmartServ Online, Inc. and not to the selling stockholders.

         SmartServ Online, Inc. was organized in 1993. We offer a range of
     services based on a business-to-business model designed to facilitate
     web-to-wireless e-commerce by providing transactional and information
     services to our alliance partners. We have developed online financial,
     transactional and media applications using a unique "device independent"
     delivery solution and make these services available to wireless telephones
     and personal digital assistants, personal computers and the Internet
     through our application software and communications architecture. Our
     services facilitate stock trading and disseminate real-time stock quotes,
     business and financial news, sports information, private-labeled electronic
     mail, national weather reports and other business and entertainment
     information.

         Our executive offices are located at One Station Place, Stamford,
     Connecticut 06902 and our telephone number is (203) 353-5950.

                             SUMMARY FINANCIAL DATA

         This summary financial data is derived from our financial statements
     for the fiscal years ended June 30, 1999, June 30, 1998 and June 30, 1997,
     and for the fiscal quarters ended December 31, 1999 and December 31, 1998
     certain of which are included elsewhere herein. You should read the
     following summary financial data in conjunction with the financial
     statements and notes to those statements.
<TABLE>
<CAPTION>

                                                Six Months Ended
                                                    December 31                                  Years Ended June 30
                                      ----------------------------------------- ------------------------------------------------
   STATEMENT OF OPERATIONS                1998                   1999             1997               1998              1999
                                      ------------          --------------    -------------    -------------       -------------
<S>                                <C>                     <C>                               <C>               <C>
        Revenues                   $     693,729           $   1,720,913         688,610     $     873,476     $   1,443,781
        Loss from Operations          (1,579,563)            (21,769,714)*    (4,457,343)       (4,488,307)       (3,750,471)
        Net Loss                      (2,387,452)            (21,096,231)*    (4,434,482)       (5,040,009)       (7,124,126)
        Basic and Diluted Loss per
        Share                              (2.36)                 (15.19)          (7.20)            (7.65)            (6.44)

</TABLE>

<TABLE>
<CAPTION>

   BALANCE SHEET                                   At December 31                                    At June 30
                                      ----------------------------------------  ---------------------------------------------------
                                                        1999                          1997              1998              1999
                                                 ------------------            ----------------    ----------------  -------------
<S>                                              <C>                            <C>               <C>               <C>
       Cash and Cash Equivalents                 $       371,581                $      93,345     $       354,225   $  2,165,551
        Working Capital Deficiency                    (2,163,957)                    (901,026)         (1,850,287)    (1,822,340)
        Total Assets                                   2,459,843                    1,246,689           1,276,853      3,820,598
        Total Liabilities and
            Deferred Revenues                          6,286,589                    1,945,017           2,523,714      8,527,898
        Shareholders' Deficiency                      (3,826,746)                    (698,328)         (1,246,861)    (4,707,300)
</TABLE>

   * Included in such amount are noncash charges for stock-based compensation
costs of $21,635,019.

                                      - 3-
<PAGE>


                                  RISK FACTORS

         An investment in our common stock is highly speculative and involves a
high degree of risk. Therefore, you should consider all of the risk factors
discussed below, as well as the other information contained in this document.
You should not invest in our common stock unless you can afford to lose your
entire investment and you are not dependent on the funds you are investing.

         WE HAVE A HISTORY OF LOSSES AND IF WE DO NOT ACHIEVE PROFITABILITY WE
MAY NOT BE ABLE TO CONTINUE OUR BUSINESS

         We have incurred net losses of $7,124,126 for the year ended June 30,
1999, $5,040,009 for the year ended June 30, 1998, $4,434,482 for the year ended
June 30, 1997 and $2,966,287 for the year ended June 30, 1996. Additionally, we
have incurred a net loss of $21,096,231 for the six month period ended December
31, 1999. However, included in the December 31, 1999 operating results were
noncash charges for stock-based compensation of $21,635,019. At December 31,
1999, we had an accumulated deficit of $43,042,236 and a deficiency of net
assets of $3,826,746. These conditions raise substantial doubt about our ability
to continue as a going concern. Losses have resulted principally from costs
incurred in connection with activities aimed at developing our software,
information and transactional services and from costs associated with our
marketing and administrative activities. We have incurred substantial expenses
and commitments and continue to operate at a deficit on a monthly basis. No
assurance can be provided that we will be able to develop revenues sufficient to
support our operations.

         WE DEPEND ON ONE CUSTOMER, AND THE LOSS OF THIS CUSTOMER COULD
ADVERSELY AFFECT OUR OPERATING RESULTS

         Currently, substantially all of our revenues are generated through our
licensing arrangement with Data Transmission Network Corporation, or DTN. Our
results of operations will depend upon numerous factors including sustained
revenues from our arrangement with DTN, the regulatory environment, introduction
and market acceptance of new services, establishing alliances with strategic
marketing partners and competition. If we default under the license agreement,
DTN may at its sole cost elect to provide its own maintenance to both the system
software and related hardware. Under these circumstances, DTN will have the
right to own the system software, including the source codes, and related
hardware, and DTN will have no further obligation to pay us licensing fees which
we currently rely on for a significant part of our revenues. We anticipate that
our results of operations for the immediate future will continue to depend to a
significant extent upon revenues from DTN and a small number of customers. In
order to increase our revenues, we will need to attract and retain additional
customers. Our failure to obtain a sufficient number of additional customers
could adversely affect our results of operations.

         OUR CAPITAL REQUIREMENTS MAY REQUIRE ADDITIONAL FINANCING WHICH MAY NOT
BE AVAILABLE TO US

         Based on our current operations, we estimate that we have sufficient
cash resources to fund operations through March 2001. We have retained Chase
Securities, Inc. as our investment banking firm to assist us with raising
additional capital for continued development of our technology and expansion.
Should we be unable to raise additional capital during the near future, there is
no assurance that any additional debt or equity financing will be available to
us prior to March 2001.

         OUR INDEPENDENT AUDITORS HAVE ISSUED A REPORT WHICH MAY HURT OUR
ABILITY TO RAISE ADDITIONAL FINANCING AND THE PRICE OF OUR COMMON STOCK

                                      - 4-
<PAGE>

         The report of our independent auditors on our financial statements for
the years ended June 30, 1999 and 1998 contains an explanatory paragraph which
indicates that we have had recurring operating losses and a working capital
deficiency which raise substantial doubt about our ability to continue as a
going concern. This report may make it more difficult for us to raise additional
debt or equity financing needed to run our business and is not viewed favorably
by analysts of, or investors in, our common stock. We urge potential investors
to review this report before making a decision to invest in our company.

         OUR SECURITIES WERE DELISTED FROM QUOTATION AND TRADING ON THE NASDAQ
SMALLCAP MARKET WHICH MAY HURT OUR ABILITY TO RAISE CAPITAL, THE PRICE OF OUR
COMMON STOCK AND AN INVESTOR'S ABILITY TO SELL OUR COMMON STOCK

         At the close of business on May 20, 1998, our common stock and public
warrants were delisted from quotation and trading on the Nasdaq SmallCap Market.
At present, trading of our securities is conducted on the NASD's
Over-the-Counter (OTC) Bulletin Board. As a result, an investor will likely find
it more difficult to dispose of our shares in the open market. Also, since we do
not have the liquidity and marketability associated with a Nasdaq listing, it
may be more difficult to raise capital from accredited and institutional
investors and our common stock price may be volatile.

         OUR BUSINESS DEPENDS UPON STRATEGIC MARKETING PARTNERSHIPS WHICH MAY
NOT MATERIALIZE

         We intend to sell our services primarily by entering into non-exclusive
agreements with strategic marketing partners who would brand our "bundled"
information and transaction services with their own private label, promote the
packaged offering and then distribute our information and e-commence services to
their clients. Our success will depend on:

         o        our ability to enter into agreements with strategic marketing
                  partners;

         o        the ultimate success of these strategic marketing partners;
                  and

         o        the ability of the strategic marketing partners to
                  successfully market our services.

         Our failure to complete our strategic alliance strategy or the failure
of the strategic marketing partners to develop and sustain a market for our
services would have a material adverse affect on our overall performance.

         Although we view strategic marketing alliances as a major factor in the
successful commercialization of our services, there can be no assurance that the
strategic marketing partners would view an alliance with us as significant to
their businesses and any potential benefits from these arrangements may not
materialize.

         THE MARKET FOR OUR BUSINESS IS DEVELOPING AND MAY NOT ACHIEVE THE
GROWTH WE EXPECT

         Online information and transactional services, as well as the
convergence of wireless and Internet technologies, are developing markets. Our
future growth and profitability will depend, in part, upon consumer acceptance
of online information and transactional services in general and a significant
expansion in the consumer market for the delivery of such services via wireless
telephones and personal digital assistants, and personal computers. Even if
these markets experience substantial growth, there can be no assurance that our
services will be commercially successful or will benefit from such growth.
Further, even if initially successful, any continued development and expansion
of a market for our services will depend in part upon our ability to create and
develop additional services and adjust existing services in accordance with


                                      - 5-
<PAGE>

changing consumer preferences, all at competitive prices. Our failure to develop
new services and generate revenues could have a material adverse effect on our
financial condition and operating results.

         WE COMPETE AGAINST LARGER, WELL KNOWN COMPANIES WITH GREATER RESOURCES
THAN WE HAVE

         The market for Web-based information and transactional services is
highly competitive and involves rapid innovation and technological change,
shifting consumer preferences and frequent new service introductions. Most of
our competitors and potential competitors have substantially greater financial,
marketing and technical resources than we have. Increased competition in the
market for our services could limit our ability to expand and materially and
adversely affect our results of operations.

         The principal competitive factors in both the Internet-based and
wireless services industry include content, product features and quality, ease
of use, access to distribution channels, brand recognition, reliability and
price. We believe that potential new competitors, including large multimedia and
information system companies, are increasing their focus on transaction
processing. We face increasing competition from other emerging services
delivered through personal computers and wireless devices such as developing
transactional services offered by Data Broadcasting Corporation, Electronic Data
Systems Corp. and other Web-based software and online companies. Established
online information services including those offered by America Online, Inc.,
offer competing services delivered through personal computers. Although in its
infancy, the wireless arena too has its competitors, such as Datalink Systems
Corporation, I 3 Mobile, Inc., Aether Systems, Inc. (a/k/a Aether Technologies),
724 Solutions, Inc. and W-Trade Technologies, Inc. We expect competition to
increase from existing competitors and from new competitors, including
telecommunications companies.

         The information content provided through our software and communication
architecture is generally purchased through non-exclusive distribution
agreements. While we are not dependent on any single content provider, existing
and potential competitors may enter into agreements with these and other such
providers and thereby acquire the ability to deliver online information and
transactional services substantially similar to those provided by us.

         WE ARE HIGHLY DEPENDENT ON OUR EXECUTIVE OFFICERS AND SEVERAL TECHNICAL
EMPLOYEES, THE LOSS OF ANY OF WHOM COULD HAVE AN ADVERSE IMPACT ON OUR FUTURE
OPERATIONS

         We believe that due to the rapid pace of innovation within our
industry, factors such as the technological and creative skills of our personnel
are more important in establishing and maintaining a leadership position within
the industry than legal protections of our technology. We are dependent on our
ability to recruit, retain and motivate high quality personnel. However,
competition for such personnel is intense and the inability to attract and
retain additional qualified employees or the loss of current key employees could
materially and adversely affect our business, operating results and financial
condition. We maintain and are the sole beneficiary of a key-person life
insurance policy on the life of (1) Mr. Sebastian E. Cassetta, our Chief
Executive Officer, in the amount of $1,000,000 and (2) Mr. Mario F. Rossi, our
Senior Vice President of Technology, in the amount of $500,000. The loss of the
services of either Mr. Cassetta or Mr. Rossi would have a material adverse
effect upon our business, financial condition and results of operations.

         PROVISIONS IN OUR CHARTER MAY MAKE IT MORE DIFFICULT FOR A PERSON TO
ACQUIRE US AT A PREMIUM TO OUR CURRENT MARKET VALUE

         Our charter restricts the ability of our stockholders to call a
stockholders meeting and provides that our stockholders may not act by written
consent or change the number of directors and classes of our board

                                      - 6-
<PAGE>

of directors. These provisions may have the effect of deterring or delaying
certain transactions involving an actual or potential change in control of
SmartServ, including transactions in which our stockholders might otherwise
receive a premium for their shares over then current market prices, and may
limit the ability of our stockholders to approve transactions that they may deem
to be in their best interests.

         YOUR OWNERSHIP INTEREST, VOTING POWER AND THE MARKET PRICE OF OUR
COMMON STOCK MAY DECREASE BECAUSE WE HAVE ISSUED, AND MAY CONTINUE TO ISSUE, A
SUBSTANTIAL NUMBER OF SECURITIES CONVERTIBLE OR EXERCISABLE INTO OUR COMMON
STOCK

         We have issued common stock, options and warrants to purchase our
common stock, and in the future we may issue additional shares of common stock,
options, warrants, preferred stock or other securities exercisable for or
convertible into our common stock. A substantial number of shares of common
stock are already available for sale in, or have been sold into, the public
market pursuant to a registration statement covering 2,558,082 shares of common
stock. We also have obligations to the holders of warrants representing
1,747,000 shares, to register such shares for resale. Additional shares are
available for sale under Rule 144 of the Securities Act. In addition, 351,640
shares of our common stock will be registered under this document and will be
freely saleable by the selling stockholders. Sales of these shares or the
market's perception that these sales could occur may cause the market price of
our common stock to fall and may make it more difficult for us to sell equity
securities in the future at a time and price that we deem appropriate or to use
equity securities as consideration for future acquisitions. In addition, we have
outstanding prepaid warrants convertible into common stock at a discount to the
market price of our common stock. Such prepaid warrants are currently
convertible into 437,142 shares of our common stock; however, the number of
shares of common stock issuable upon such conversion could increase
significantly in the event of a decrease in the trading price of the common
stock below $2.30 per share. Holders of common stock could potentially
experience significant dilution upon conversion of these prepaid warrants.

         WE MAY NOT BE ABLE TO ADEQUATELY PROTECT OUR PROPRIETARY RIGHTS

         We have designed and developed our own information platform,
"SmartServ", based on Sun Microsystems, Inc. computers and Oracle Corp.'s
version 7.X relational database manager, to support a variety of end user
devices. Although we intend to protect our rights vigorously, there can be no
assurance that any of the measures to protect our proprietary rights explained
below will be successful. In an effort to protect our proprietary rights, we
rely upon a combination of contract provisions and copyrights, trade secret laws
and a service mark. We license the use of our services to our strategic
marketing partners under agreements that contain terms and conditions
prohibiting the unauthorized reproduction of our software and services. We seek
to protect the source code of our application software and communications
architecture as a trade secret and as an unpublished copyrighted work.

         We believe that our service mark "SmartServ Online" has significant
value and is important to the marketing of our services. There can be no
absolute assurance, however, that our mark does not or will not violate the
proprietary rights of others, that our mark would be upheld if challenged or
that we would not be prevented from using our mark, any of which could have an
adverse effect on us. In addition, there can be no assurance that we will have
the financial resources necessary to enforce or defend our mark. We believe that
our software, services, service mark and other proprietary rights do not
infringe on the proprietary rights of third parties. However, there can be no
assurance that third parties will not assert infringement claims against us with
respect to current features, content or services or that any such assertion may
not require us to enter into royalty arrangements or result in litigation.

         OUR LICENSE ARRANGEMENT WITH DTN CONTAINS PROVISIONS WHICH ALLOW DTN TO
TERMINATE OUR RELATIONSHIP AND TAKE OWNERSHIP OF CERTAIN OF OUR PROPRIETARY
TECHNOLOGY UNDER CERTAIN CIRCUMSTANCES

                                      - 7-
<PAGE>

         We granted DTN an exclusive perpetual worldwide license to our
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers of small and medium sized brokerage companies, (3) administrative
reporting package for brokers of small and medium sized brokerage companies and
(4) order entry/routing system. Under the license agreement, we are required to
maintain certain systems' performance standards and to satisfy other general
business requirements. Our inability to maintain compliance with the license
agreement could result in a default thereunder. In addition, a change of control
of SmartServ is an event of default under the license agreement. A change of
control includes a change in the majority of the members on our board of
directors. Under a letter agreement with Zanett Capital, Inc., Zanett Capital
may elect a majority of the board under certain circumstances, including the
failure of our common stock to be listed on Nasdaq.

         If an event of default occurs under the license agreement, DTN may at
its sole cost elect to provide its own maintenance to both the system software
and related hardware. Under these circumstances, DTN will have the right to own
the system software, including the source codes, and related hardware, and DTN
will have no further obligation to pay us licensing fees which we currently rely
on for a significant part of our revenues.

         WE ARE INVOLVED IN SEVERAL PENDING LEGAL PROCEEDINGS WHICH, IF RESOLVED
AGAINST US, COULD CAUSE DILUTION TO OUR STOCKHOLDERS AND HAVE A MATERIAL
NEGATIVE IMPACT ON OUR OPERATIONS

         From time to time we have been, and expect to continue to be, a party
to legal proceedings and claims in the ordinary course of our business. Our
ongoing legal proceedings with Michael Fishman, Ronald G. Weiner and
Commonwealth Associates, L.P. have been set forth in the Business section of
this document under the heading "Legal Proceedings". In addition to unspecified
damages of at least $250,000, Mr. Weiner seeks 10% of our outstanding equity
securities. Commonwealth seeks 13,333 shares of our common stock or damages of
at least $1,770,000. While we expect to contest these matters vigorously,
litigation is inherently uncertain and an adverse judgment on any of these
claims could cause dilution to our stockholders as well as harm our business.
Even if not meritorious, any of these current and future matters could require
the expenditure of significant financial and managerial resources.

            SPECIAL INFORMATION REGARDING FORWARD LOOKING STATEMENTS

         Some of the statements in this prospectus or in the documents we
incorporate by reference are "forward-looking statements" within the meaning of
the Private Securities Litigation Reform Act of 1995. These forward-looking
statements involve certain known and unknown risks, uncertainties and other
factors which may cause our actual results, performance or achievements to be
materially different from any future results, performance or achievements
expressed or implied by these forward-looking statements. These factors include,
among others, the factors set forth above under "Risk Factors." The words
"believe," "expect," "anticipate," "intend" and "plan" and similar expressions
identify forward-looking statements. We caution you not to place undue reliance
on these forward-looking statements. We undertake no obligation to update or
revise any forward-looking statements or to publicly announce the result of any
revisions to any of the forward-looking statements in this document to reflect
future events or developments.

                                 USE OF PROCEEDS

         We will not receive any proceeds from the sale by the selling
stockholders of the common stock offered by this prospectus. The shares of
common stock will be sold from time to time by the selling stockholders at
prevailing market prices. We will receive up to $279,600 upon exercise of the
warrants to purchase 18,640 shares of common stock.

                                      - 8-
<PAGE>

              MARKET PRICE OF OUR COMMON STOCK AND PUBLIC WARRANTS

         SmartServ's $.01 par value common stock commenced trading on March 21,
1996 on the National Association of Securities Dealers' Automated Quotation
System. Our Redeemable Common Stock Purchase Warrants, or public warrants, also
commenced trading on March 21, 1996 on the Nasdaq.

         On May 20, 1998, we received notification from The Nasdaq Stock Market
that we no longer met the net tangible asset/market capitalization/net income
requirements for continued listing of our securities on The Nasdaq SmallCap
Market. Accordingly, at the close of business on May 20, 1998, our common stock
and public warrants were delisted from The Nasdaq SmallCap Market. Currently,
our securities trade on the OTC Bulletin Board as SSOL and SSOLW.

         On October 15, 1998, our stockholders approved a one-for-six reverse
stock split which became effective on October 26, 1998.

         The following table sets forth the high and low prices for the common
stock and public warrants during the periods indicated as reported by the Nasdaq
SmallCap Market and the OTC Bulletin Board, as applicable. Such amounts (and all
other share and price information contained in this document) have been adjusted
to reflect the reverse stock split.
<TABLE>
<CAPTION>

                                                    COMMON STOCK                        WARRANTS
                                                    ------------                        --------
                                                HIGH             LOW               HIGH            LOW
                                                ----             ---               ----            ---
Year Ending June 30, 2000
- -------------------------

<S>                                          <C>               <C>               <C>             <C>
First Quarter                                $   1.531         $  .719           $  .156         $    .063
Second Quarter                                  24.625            .719             6.500              .070
Third Quarter                                  186.000          17.625            64.000             5.000
Fourth Quarter                                 129.000          48.500            47.031            16.000
(through April 10, 2000)

Year Ended June 30, 1999
- ------------------------

First Quarter                                $   4.313         $ 1.875           $ 2.250         $   .375
Second Quarter                                   4.125           1.031              .531             .063
Third Quarter                                    4.875           1.500              .625             .063
Fourth Quarter                                   2.500           1.500              .250             .100


Year Ended June 30, 1998
- ------------------------

First Quarter                                 $ 18.750         $ 6.750           $ 4.500         $   .750
Second Quarter                                  21.000           4.128             5.250             .750
Third Quarter                                   19.125           3.750             6.563             .938
Fourth Quarter                                  22.500           3.000             9.188            1.688

</TABLE>

         As of March 22, 2000, we had 4,033,754 shares of common stock
outstanding held by 106 shareholders of record. We estimate that our common
stock is held by approximately 2,000 beneficial holders. As of such date, we had
1,725,000 public warrants outstanding held by 20 warrant holders of record.

                                      - 9-
<PAGE>

         DIVIDENDS

         We have never paid a cash dividend on our common stock. It is our
present policy to retain earnings, if any, to finance the development and growth
of our business. Accordingly, we do not anticipate that cash dividends will be
paid until our earnings and financial condition justify such dividends, and
there can be no assurance that we can achieve such earnings.

            MANAGEMENT'S DISCUSSION AND ANALYSIS OR PLAN OF OPERATION

         PLAN OF OPERATION

         SmartServ delivers Internet-based and wireless content and trade order
routing solutions that enable the processing of transactions for its strategic
alliances, or Strategic Marketing Partners, and their customers. SmartServ has
developed online financial, transactional and media applications using a unique
"device-independent" delivery solution.

         SmartServ's plan of operation includes programs for the sale of its
information and transactional application services through Strategic Marketing
Partners utilizing a "business-to-business" strategy. Such a strategy provides
access to a large number of potential subscribers and allows SmartServ to
maximize its market reach at minimal operating costs. The flexibility of
SmartServ's application software and communications architecture enables the
customization of each information package offered to each Strategic Marketing
Partner, and in turn to their end users.

         As an early entrant in the dynamic market for the distribution of
financial information and transaction services via wireless telephones and
personal digital assistants, or PDAs, SmartServ is developing strategic
marketing relationships with wireless equipment manufacturers, carriers and
other value-added service providers and potential corporate partners. SmartServ
continuously seeks to increase product performance and widen its distribution by
building and maintaining this network of Strategic Marketing Partners. Combining
SmartServ's application development and data platform with the core competencies
of its Strategic Marketing Partners, SmartServ is offering a packaged turnkey
solution for extending content and transactions to the wireless environment.
Management believes the wireless area has tremendous potential for distribution
of SmartServ's information products and as a source of revenues from "fee based"
transactions such as routing stock order entries; however, we have yet to derive
any revenues from such efforts.

         Management believes that most of SmartServ's revenues will continue to
be derived from consumers who purchase its services through Strategic Marketing
Partners. SmartServ anticipates that Strategic Marketing Partners will brand its
bundled information services with their own private label and promote and
distribute SmartServ's packaged offering to their clients. SmartServ has the
ability to customize the information package to be offered to each Strategic
Marketing Partner, by device. With the licensing of four of its Internet
products by DTN in 1998, SmartServ has discontinued efforts to develop a direct
subscriber base.

         Management anticipates that staffing requirements associated with the
implementation of its plan of operation will result in the addition of a minimum
of six to ten people during the period ending June 30, 2000. Such personnel will
be added to assist with the programming requirements of Strategic Marketing
Partners' product offerings, for customer support and sales and marketing.

                                     - 10-
<PAGE>

         RESULTS OF OPERATIONS

    SIX MONTHS ENDED DECEMBER 31, 1999 VS. SIX MONTHS ENDED DECEMBER 31, 1998

         During the six months ended December 31, 1999 and 1998, SmartServ
recorded revenues of $1,720,913 and $693,729. Substantially all of such revenues
were earned through SmartServ's licensing agreement with DTN.

         During the six months ended December 31, 1999, SmartServ incurred costs
of revenues of $445,412. Such costs consisted primarily of information and
communication costs ($87,300), personnel costs ($123,500), and computer hardware
leases, depreciation and maintenance costs ($161,300). During the six months
ended December 31, 1998, SmartServ incurred costs of revenues of $389,521. These
costs consist primarily of information and communication costs ($164,800),
personnel costs ($62,000), and computer hardware leases, depreciation and
maintenance costs ($160,800). Product development expenses were $134,222 and
$51,216 for the six months ended December 31, 1999 and 1998, respectively. In
1999 such costs consisted primarily of personnel costs of $13,500 and
amortization expense relating to capitalized software development costs of
$120,700. In 1998 such costs consisted primarily of personnel costs ($4,500),
amortization expense relating to capitalized software development costs
($19,400) and computer system consultants ($18,800). During the six months ended
December 31, 1999 and 1998, SmartServ capitalized $553,295 and $495,815,
respectively, of development costs in accordance with Statement of Financial
Accounting Standards No. 86, "Accounting for the Costs of Computer Software to
be Sold, Leased or Otherwise Marketed", or Statement 86.

         During the six months ended December 31, 1999, SmartServ incurred
selling, general and administrative expenses of $1,302,974, primarily for
personnel costs ($613,500), facilities ($97,100), marketing and advertising
costs ($159,400) and professional fees ($347,800). During the six months ended
December 31, 1998, SmartServ incurred selling, general and administrative
expenses of $1,167,130. Such expenses were incurred primarily for personnel
costs ($395,300), marketing and advertising costs ($156,600), professional fees
($397,300), facilities ($115,600) and telecommunication costs ($33,700).

         During the six months ended December 31, 1999, SmartServ incurred
noncash compensation costs of $21,635,019 in connection with the grant of stock
options, warrants and other compensation arrangements. Certain of the stock
option arrangements are subject to adjustment based on changes in the fair value
of SmartServ's common stock. SmartServ recorded noncash compensation costs of
$664,425 during the six months ended December 31, 1998.

         Interest income for the six months ended December 31, 1999 and 1998
amounted to $13,033 and $2,908, respectively. During the six months ended
December 31, 1999 and 1998, interest income was earned primarily from
SmartServ's cash balances. Interest and financing costs for the six months ended
December 31, 1999 and 1998 were $30,250 and $810,797, respectively. At December
31, 1999, SmartServ received a waiver of certain events of default under its
prepaid warrants, and accordingly, reversed previously recorded penalties
amounting to $717,700. During the six months ended December 31, 1998, such costs
were incurred in connection with the $500,000 interim financing in December
1998, and the issuance of 50,000 shares of common stock to holders of $1,669,000
of prepaid warrants, in consideration of such holders agreeing to restrictions
on the exercise of the prepaid warrants and the resale of the shares of common
stock issuable upon such exercise.

         FISCAL YEAR ENDED JUNE 30, 1999 VERSUS FISCAL YEAR ENDED JUNE 30, 1998

         During the year ended June 30, 1999, SmartServ recorded revenues of
$1,443,781. Substantially all of such revenues were earned through its licensing
agreement with DTN. During the year ended June 30, 1998, SmartServ earned
revenues of $873,476. Of such amount, $210,000 was earned through the
relationship with DTN, while $454,000 was earned from the sale of the SmartServ
Pro stock quote services.

                                     - 11-
<PAGE>

         During the year ended June 30, 1999, SmartServ incurred costs of
services of $994,465. Such costs consisted primarily of information and
communication costs ($267,600), personnel costs ($290,100), computer hardware
leases and maintenance ($339,400) and systems consultants ($97,300). During the
year ended June 30, 1998, SmartServ incurred costs of revenues of $1,216,761.
Such costs consisted primarily of information and communication costs
($551,700), personnel costs ($310,600), and computer hardware leases and
maintenance ($339,300). Information and communication costs decreased in 1999
compared to 1998 as a result of the licensing agreement entered into between
SmartServ and DTN. Personnel costs decreased in 1999 compared to 1998 as a
result of the migration of personnel resources into product development areas in
1999. Product development costs were $193,188 vs. $923,082 for the year ended
June 30, 1998. The decrease in the product development costs resulted from the
capitalization of software development costs related to certain product
enhancements in accordance with Statement of Financial Accounting Standards No.
86. During the year ended June 30, 1999, SmartServ capitalized $765,000 of
development costs in accordance with Statement 86. No such costs were
capitalized during the year ended June 30, 1998. During the year ended June 30,
1999, product development costs consisted primarily of the amortization of
capitalized software development costs. During the year ended June 30, 1998,
product development costs consisted primarily of personnel costs ($541,400) and
computer system consultants ($335,000).

         During the year ended June 30, 1999, SmartServ incurred selling,
general and administrative expenses of $4,006,599 vs. $3,221,940 for the year
ended June 30, 1998. During the year ended June 30, 1999, such costs were
incurred primarily for personnel costs ($1,148,400), facilities ($240,500),
marketing and advertising costs ($263,100), professional fees ($2,150,000), and
telecommunications costs ($69,500). During the year ended June 30, 1998, such
costs were incurred primarily for personnel costs ($1,349,000), facilities
($216,000), marketing and advertising costs ($240,400), professional fees
($1,051,400) and telecommunications costs ($73,100). Included in professional
fees are noncash charges of $1,349,020 in 1999 and $660,576 in 1998 representing
the amortization of deferred costs in connection with the issuance of warrants
to financial consultants.

         Interest income for the year ended June 30, 1999 amounted to $4,767 vs.
$40,788 for the year ended June 30, 1998. Such amounts were earned primarily
from SmartServ's investments in highly liquid commercial paper. Interest and
financing costs for the year ended June 30, 1999 were $3,378,422. Such costs
were incurred primarily in connection with the issuance of the 8% convertible
notes ($2,254,700) and SmartServ's default pursuant to the prepaid warrants
($1,095,700). Of such amounts, $2,593,800 were noncash charges for the issuance
of common stock or warrants to purchase common stock as settlement of such
obligations. Interest and financing costs for the year ended June 30, 1998 were
$592,490. These costs were incurred in connection with the origination of
SmartServ's May 1997 line of credit. Of such amount, $463,600 represents the
noncash charges associated with the issuance of certain common stock purchase
warrants.

         Loss per share was $6.44 per share for the year ended June 30, 1999 vs.
$7.65 per share for the year ended June 30, 1998. While the net loss increased
by $2,084,117, SmartServ's weighted average shares of common stock outstanding
in 1999 increased by 446,569 shares, thereby affecting the per share loss.

         FISCAL YEAR ENDED JUNE 30, 1998 VERSUS FISCAL YEAR ENDED JUNE 30, 1997

         During the year ended June 30, 1998, SmartServ recorded revenues of
$873,476 from the sale of its information services vs. $688,610 during the year
ended June 30, 1997. Included in revenues for the year ended June 30, 1998 was
$210,000 resulting from SmartServ's licensing agreement with DTN and $454,000
from the sale of the SmartServ Pro stock quote services. During the year ended
June 30, 1997, SmartServ earned revenues from the enhancement, implementation
and marketing of services to Schroder & Co. Inc. of $342,200.

                                     - 12-
<PAGE>

         During the year ended June 30, 1998, SmartServ incurred costs of
services of $1,216,761. Such costs consisted primarily of information and
communication costs ($551,700), personnel costs ($310,600) and computer hardware
leases and maintenance ($339,300). During the year ended June 30, 1997, with
SmartServ's departure from the development stage, it incurred costs of revenues
of $1,133,884. Such costs consisted primarily of information and communication
costs ($390,000), personnel costs ($417,500), computer hardware leases and
maintenance ($201,800) and screenphone purchases ($95,300). Product development
costs were $923,082 vs. $1,150,224 for the year ended June 30, 1997. During the
year ended June 30, 1998, such costs consisted primarily of personnel costs
($541,400) and computer system consultants ($335,000). During the year ended
June 30, 1997 such costs consisted primarily of personnel costs ($686,100) and
computer system consultants ($454,000). Included in personnel costs in 1997 is a
noncash charge of approximately $73,000 for the change in market value of
employee stock options.

         During the year ended June 30, 1998, SmartServ incurred selling,
general and administrative expenses of $3,221,940 vs. $2,861,845 for the year
ended June 30, 1997. During the year ended June 30, 1998, such costs were
incurred primarily for personnel costs ($1,349,000), facilities ($216,000),
advertising and marketing costs ($240,400), professional fees ($1,051,400) and
telecommunications costs ($73,100). During the year ended June 30, 1998,
selling, general and administrative costs increased $360,095 from the prior year
as a result of increases in professional fees ($593,000), personnel costs
($403,500) and facilities costs ($55,700). Such increases were offset by a
decrease in advertising and marketing expenses of $600,900. Professional fees
includes a noncash charge of $527,576, representing amortization of deferred
compensation in connection with the issuance of 592,592 common stock purchase
warrants to a financial consultant.

         Interest income for the year ended June 30, 1998 amounted to $40,788
vs. $74,507 for the year ended June 30, 1997. Such amounts were earned primarily
from SmartServ's investments in highly liquid commercial paper. Interest and
financing costs for the year ended June 30, 1998 were $592,490. These costs were
incurred in connection with the origination of SmartServ's May 1997 line of
credit. Of such amount, $463,600 represents the noncash charges associated with
the revaluation of certain common stock purchase warrants granted to Zanett
Securities Corporation. Interest and financing costs for the year ended June 30,
1997 were $54,646. Such amounts were incurred in connection with SmartServ's May
1997 line of credit.

         Loss per share was $7.65 per share for the year ended June 30, 1998 vs.
$7.20 per share for the year ended June 30, 1997. While the net loss increased
by $605,527, SmartServ's weighted average shares of common stock outstanding
increased by 43,201 shares, thereby affecting the per share loss.

         CAPITAL RESOURCES AND LIQUIDITY

         Since SmartServ's inception on August 20, 1993 through March 21, 1996,
the date of the initial public offering of securities ("IPO"), SmartServ funded
its operations through a combination of private debt and equity financings
totaling $4,160,000 and $12,877,500, respectively.

         In May 1997, SmartServ arranged a line of credit facility with Zanett
Lombardier, Ltd. Such line of credit was originated for a maximum borrowing
amount of $550,000. In July and September 1997, the facility was amended to
allow for additional borrowings of up to $222,222. In conjunction with the
origination of the line of credit facility, SmartServ issued 56,627 common stock
purchase warrants to Zanett Lombardier, Ltd. Similarly, SmartServ issued 11,438
warrants for each of the July and September amendments.

         In May 1997, SmartServ entered into a three year noncancelable capital
lease for certain computer equipment used to provide information services. The
cost of this equipment ($246,211) is being financed through the manufacturer's
finance division.

                                     - 13-
<PAGE>

         On September 30, 1997, Zanett Securities Corporation, now known as
Planet Zanett Internet Incubator, acting as placement agent for SmartServ,
completed a private placement of $4 million of its prepaid common stock purchase
warrants. The prepaid warrants expire on September 30, 2000. As part of the
placement, Zanett Lombardier, Ltd. converted a note payable of $772,222, issued
pursuant to the line of credit facility dated May 29, 1997, as amended, and
accrued interest thereon of $63,837 into prepaid warrants. The net proceeds of
the placement of $2,643,941 were used for general working capital requirements.

         On April 23, 1998, SmartServ entered into a Software License and
Service Agreement with DTN, whereby SmartServ licensed to DTN the rights to
market three of SmartServ's Internet products. SmartServ received $850,000 upon
execution of the agreement and received minimum monthly payments of $100,000
through April 1999.

         On June 24, 1999, SmartServ and DTN entered into a License Agreement
that amended the Software License and Service Agreement dated April 23, 1998. In
consideration of the receipt of $5.175 million, SmartServ granted DTN an
exclusive perpetual worldwide license to its Internet-based (1) real-time stock
quote product, (2) online trading vehicle for customers of small and medium
sized brokerage companies, (3) administrative reporting package for brokers of
small and medium sized brokerage companies and (4) order entry/routing system.
Additionally, SmartServ received $324,000 in exchange for an agreement to issue
warrants to purchase 300,000 shares of its common stock at an exercise price of
$8.60 per share. SmartServ has agreed to continue to operate these products and
provide maintenance and enhancement services in exchange for a percentage of the
revenues earned by DTN therefrom. The cost of the SmartServ's commitment to
provide such maintenance and enhancement services is limited to a maximum of 20%
of the revenues earned by SmartServ. If SmartServ defaults under the license
agreement, DTN may at its sole cost elect to provide its own maintenance to both
the system software and related hardware. Under these circumstances, DTN will
have the right to own the system software, including the source codes, and
related hardware, and DTN will have no further obligation to pay SmartServ
licensing fees which SmartServ currently relies on for a significant part of its
revenues. None of SmartServ's wireless products were included in this
transaction. Although SmartServ believes that DTN has the experience and the
financial ability to distribute its services to thousands of potential
customers, there can be no assurance that the products and services will be
accepted by the ultimate consumer on a widespread basis.

         In November 1998, SmartServ completed a financing of $550,000 of its
securities. SmartServ sold five and one-half (5.5) units, each consisting of a
secured convertible 8% note in the principal amount of $100,000 and warrants to
purchase common stock. The notes and the warrants were initially convertible and
exercisable, respectively, at $.60 per share of common stock. Such notes were
repaid in June 1999.

         On July 1, 1999, SmartServ entered into an agreement with Arnhold & S.
Bleichroeder, Inc. to settle SmartServ's obligation to Arnhold & S. Bleichroeder
under the default provisions of the prepaid warrants. In accordance with that
agreement, SmartServ paid Arnhold & S. Bleichroeder $325,000 to redeem the
prepaid warrants and issued 180,000 shares of common stock in full settlement of
all obligations.

         In January 2000, SmartServ issued 306,667 shares of common stock to
certain investors in the November 1998 interim financing upon the exercise of
warrants to purchase such shares. Proceeds from the exercise of these warrants
were $184,000.

         On January 18, 2000, America First Associates Corp., acting as
placement agent for SmartServ, completed a private placement of 233,000 shares
of common stock at $15.00 a share. The net proceeds of the placement of
$3,215,400 were used for general working capital requirements. In addition, on
January 18, 2000, SmartServ completed a private placement of an additional
100,000 shares of common stock at $15.00 a

                                     - 14-
<PAGE>

share. There was no placement agent for these shares. The net proceeds of the
placement of $1,500,000 were used for general working capital requirements.

         SmartServ's financial statements have been prepared on a going concern
basis which contemplates the realization of assets and the settlement of
liabilities and commitments in the normal course of business. SmartServ incurred
net losses of $7,124,126, $5,040,009, and $4,434,482 for the years ended June
30, 1999, 1998 and 1997, respectively. Additionally, we have incurred a net loss
of $21,096,231 for the six month period ended December 31, 1999. Included in
such amount were noncash charges for stock-based compensation costs of
$21,635,019. At December 31, 1999, we had an accumulated deficit of $43,042,236
and a deficiency of net assets of $3,826,746. However, giving effect to the
January 2000 private placements, SmartServ had stockholders' equity at December
31, 1999, on a pro-forma basis, of approximately $863,700. SmartServ is also a
defendant in several legal proceedings that could have a material adverse effect
on its financial position, cash flows and results of operations. The Company's
operating history and environment raise substantial doubt about its ability to
continue as a going concern. The financial statements do not include any
adjustments to reflect the possible future effects on the recoverability and
classification of assets or the amounts and classification of liabilities that
may result from the outcome of these uncertainties.

         Based on its current operations, SmartServ estimates that it has
sufficient cash resources to fund operations through March 2001. SmartServ has
retained Chase Securities, Inc. as its investment banking firm to assist it with
raising additional capital for continued development of its technology and
expansion. Should SmartServ be unable to raise additional capital during the
near future, there is no assurance that any additional debt or equity financing
will be available to SmartServ prior to March 2001.

         Management believes that upon the successful implementation of its
marketing plan, sufficient revenues will be generated to meet operating
requirements. Management also believes that the successful execution of its
proposed plan of operations will generate sufficient cash flow from operations
to enable SmartServ to offer its services on an economically sound basis. No
assurance can be given that such goals will be obtained or that any expected
revenues or cash flows will be achieved.

                                    BUSINESS

         THE COMPANY

         SmartServ Online, Inc. was organized in 1993. We deliver Internet-based
content and trade order routing solutions, as well as "Web-to-Wireless"
applications designed to facilitate transactions. We have developed online
financial, transactional and media applications using a unique
"device-independent" delivery solution. We have demonstrated ability in
developing applications utilizing the wireless application protocol (WAP)
towards enabling information and transactions on wireless telephones and
personal digital assistants.

         SERVICES

         Recognizing the call for mobility, we have developed an infrastructure
to integrate and deliver our Internet-based information and to effectuate
e-commerce transactions on wireless networks and devices. We are well positioned
to provide Web-based information and transaction applications and solutions for
Strategic Marketing Partners such as financial institutions, wireless carriers,
device manufacturers and value-added service providers and retailers. Our core
competency focuses on providing financial news and reports -- including
real-time stock quotes -- with the goal of facilitating online and wireless
stock trading and other transactions. To complement our financial offerings, we
also provide a host of personalized information services from local news, sports
and weather to traffic and entertainment services that can be accessed on demand
or as an alert. We plan to build a database of client interests and preferences
towards future e-

                                     - 15-
<PAGE>

commerce offerings. We are not dependent on one or a few information providers
as such redistribution agreements are generally available on a non-exclusive
basis.

         We have invested in the development of a transaction engine and an
application software and communications architecture in an attempt to make our
services easy to use and visually appealing, as well as to take advantage of the
different virtues and capabilities of established and emerging devices capable
of interacting with Web-based and Web-to-Wireless applications. We believe that
our application software and communications architecture, which recognize
multiple devices, format the information for the particular device and present
the information in a user-friendly manner, will be attractive in the
marketplace. Product development efforts are focused on providing enhancements
to the current information and transaction services, format modifications for
emerging devices, content and features improvements and customizations based on
market requirements. We intend to continue to invest in this area and believe
our transaction engine, application software and communications architecture
represent an important competitive advantage.

         MARKETING STRATEGY

         We believe our primary source of revenues will ultimately be derived
from the sale of our information and transactional application services through
Strategic Marketing Partners utilizing a "business-to-business" strategy.
Strategic Marketing Partners will brand our information and transaction services
with their own private label, promote the packaged offering, and then distribute
these information and e-commerce services to their clients. Additionally, our
e-commerce platform will enable our Strategic Marketing Partners to offer
transaction services via the Internet and wireless networks. Our strategy of
forming alliances with Strategic Marketing Partners enables us to maximize our
market reach at minimal operating costs, improve product and services
performance and grow distribution channels to end-users.

         In May 1998, we licensed to DTN the rights to market and service three
of our Internet products. DTN, which has over 150,000 subscribers for its
satellite-based information services, lacked an Internet-based product and
delivery system. We filled that need. In June 1999, we entered into an agreement
with DTN that expanded our relationship. In consideration of the receipt of
$5.175 million, we granted DTN an exclusive perpetual worldwide license to our
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers of small and medium sized brokerage companies, (3) administrative
reporting package for brokers of small and medium sized brokerage companies and
(4) order entry/routing system. We will continue to operate and support these
products in exchange for a percentage of the revenues earned by DTN therefrom.
None of our wireless products were included in these transactions. During the
year ended June 30, 1998, we discontinued our efforts to sell products directly
to the retail market via our own marketing programs.

         As an early entrant in the dynamic market of distribution of financial
information and transaction services via wireless telephones and personal
digital assistants, we are developing strategic marketing relationships with the
wireless equipment manufacturers, carriers, other value-added service providers
and potential corporate partners. We continuously seek to increase product
performance and widen our distribution by building and maintaining this network
of Strategic Marketing Partners. Combining our application development and data
platform with the core competencies of our Strategic Marketing Partners we are
offering a packaged turnkey solution for extending content and transactions to
the wireless environment. Management believes the wireless area has tremendous
potential for distribution of our information products and as a source of
revenues from "fee based" transactions such as routing stock order entries and
other e-commerce offerings.

         The market for wireless services is exploding alongside the market for
Internet access, and Management believes that these markets are about to
converge. The majority of wireless data penetration will result from the
distribution of telephones and other PCS devices equipped with wireless modems
and

                                     - 16-
<PAGE>

Web browsers for accessing the Internet. Our data and communication architecture
adds user functionality and utility to both wired and wireless technology. With
our Web-server platform, application development and strategic alliances, we
have the competitive advantage of providing complete end-to-end solutions.

         While we continue to have discussions about potential marketing
opportunities with major equipment manufacturers, telecommunications and stock
brokerage companies, there can be no assurance that we will enter into
agreements with any such companies.

         COMPETITION

         The market for Web-based information and transactional services is
highly competitive and subject to rapid innovation and technological change,
shifting consumer preferences and frequent new service introductions. While our
application software and communications architecture makes the services "device
independent", we face increasing competition from other emerging services
delivered through personal computers and wireless devices, such as developing
transactional services offered by Data Broadcasting Corporation, Electronic Data
Systems Corp. and other Web-based software companies. Established online
information services including those offered by America Online, Inc., offer
competing services delivered through personal computers. Although in its
infancy, the wireless arena too has its competitors, such as DataLink Systems
Corporation, I 3 Mobile, Inc., Aether Systems, Inc. (a/k/a Aether Technologies),
724 Solutions, Inc. and W-Trade Technologies, Inc. We expect competition to
increase from existing competitors and from new competitors, possibly including
telecommunications companies. Most of our competitors and potential competitors
have substantially greater financial, marketing and technical resources than we
have. We believe that potential new competitors, including large multimedia and
information system companies, are increasing their focus on transaction
processing. Increased competition in the market for our services could limit our
ability to expand and materially and adversely affect our results of operations.

         The information content provided through our application software and
communication architecture is generally purchased through non-exclusive
distribution agreements. While we are not dependent on any one content provider,
existing and potential competitors may enter into agreements with these and
other such providers and thereby acquire the ability to deliver online
information and transactional services substantially similar to those provided
us.

         The principal competitive factors in both the online and wireless
industries include content, product features and quality, ease of use, access to
distribution channels, brand recognition, reliability and price. Our strategy of
establishing alliances with potential Strategic Marketing Partners and our
ability to provide what we believe to be unique software applications and
communications architecture should enable us to compete effectively.

         SOFTWARE

         We have developed an application software and communications
architecture that we believe makes our services easy to use and visually
appealing, and which maximize the capabilities of various devices.

         Our user-friendly front-end application software provides instant
access to information and flexibility to the varying needs of multiple users.
Subscribers are empowered to create their own groupings of information they
routinely request and are able to navigate directly to the information they seek
with the software's easy to read menu systems and search capabilities. Our
transaction engine has been designed to facilitate various forms of e-commerce.
Our application software employs common user interface techniques, such as
icons, pull-down menus, spreadsheet formats, tree structures and the use of
"key" words,

                                     - 17-
<PAGE>

to make our product intuitive to our users. Our software is notable for its
visually appealing formats, which we have standardized across different types of
information. Subscribers are provided with several display options, including
text and graphics, according to their preferences.

         During the fiscal years ended June 30, 1999, 1998 and 1997, we incurred
costs of $193,188, $923,082 and $1,150,224, respectively, for research and
project development activities. Additionally, during the fiscal year ended June
30, 1999, we capitalized software development costs amounting to $765,000; no
such costs were capitalized in either of the years ended June 30, 1998 or 1997.

         PROPRIETARY RIGHTS

         We have designed and developed our own "device independent" information
and transaction platform, "SmartServ", based on Sun Microsystems, Inc. computers
and Oracle Corp.'s version 7.X relational database manager, to support a variety
of end user devices. This platform formats information and the services'
interface for a particular device and presents it in a user friendly manner. We
rely upon a combination of contract provisions, trade secret laws and a service
mark to attempt to protect our proprietary rights. We license the use of our
services to Strategic Marketing Partners under agreements that contain terms and
conditions prohibiting the unauthorized reproduction of our software and
services. Although we intend to protect our rights vigorously, there can be no
assurance that any of the foregoing measures will be successful.

         We granted DTN an exclusive perpetual worldwide license to our
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers of small and medium sized brokerage companies, (3) administrative
reporting package for brokers of small and medium sized brokerage companies and
(4) order entry/routing system. Under the license agreement, we are required to
maintain certain systems' performance standards and to satisfy other general
business requirements. Our inability to maintain compliance with the license
agreement could result in a default thereunder. In addition, a change of control
of SmartServ is an event of default under the license agreement. A change of
control includes a change in the majority of the members on our board of
directors. Under a letter agreement with Zanett Capital, Inc., Zanett Capital
may elect a majority of the board under certain circumstances, including the
failure of our common stock to be listed on Nasdaq.

         If we default under the license agreement, DTN may at its sole cost
elect to provide its own maintenance to both the system software and related
hardware. Under these circumstances, DTN will have the right to own the system
software, including the source codes, and related hardware, and DTN will have no
further obligation to pay us licensing fees which we currently rely on for a
significant part of our revenues.

         We believe that our software, services, service mark and other
proprietary rights do not infringe on the proprietary rights of third parties.
However, there can be no assurance that third parties will not assert
infringement claims against us with respect to current features, content or
services or that any such assertion may not require us to enter into royalty
arrangements or result in litigation.

         GOVERNMENT REGULATION

         We are not currently subject to direct regulation other than federal
and state regulation generally applicable to businesses. However, changes in the
regulatory environment relating to the telecommunications and media industry
could have an effect on our business, including regulatory changes which
directly or indirectly affect telecommunication costs or increase the likelihood
or scope of competition from regional telephone companies. Additionally,
legislative proposals from international, federal and state governmental bodies
in the areas of content regulation, intellectual property and privacy rights, as
well as

                                     - 18-
<PAGE>

federal and state tax issues could impose additional regulations and obligations
upon all online service providers. We cannot predict the likelihood that any
such legislation will pass, or the financial impact, if any, the resulting
regulation or taxation may have.

         Moreover, the applicability to online service providers of existing
laws governing issues such as intellectual property ownership, libel and
personal privacy is uncertain. The use of the Internet for illegal activities
and the dissemination of pornography have increased public focus and could lead
to increased pressure on legislatures to impose regulations on online service
providers such as ourselves. The law relating to the liability of online service
companies for information carried on or disseminated through their systems is
currently unsettled. If an action were to be initiated against us, the costs
incurred as a result of such action could have a material adverse effect on our
business.

         EMPLOYEES

         We employ 27 people, 26 of whom are full-time employees. We anticipate
that staffing requirements associated with the implementation of our plan of
operation will result in the addition of a minimum of six to ten people during
the period ending June 30, 2000. Such personnel will be added to assist with the
programming requirements of Strategic Marketing Partners' product offerings, for
customer support and sales and marketing. None of our employees are covered by a
collective bargaining agreement, and we believe that our relationship with our
employees is satisfactory.

         DESCRIPTION OF PROPERTY

         We occupy approximately 6,300 square feet in a leased facility located
in Stamford, Connecticut. The lease expires in October 2002.

         LEGAL PROCEEDINGS

         By letter dated April 10, 1998, Michael Fishman, then our Vice
President of Sales, resigned his position. On or about April 24, 1998, Mr.
Fishman filed a complaint against us, Sebastian E. Cassetta and four other
defendants in the United States District Court for the District of Connecticut.
The complaint asserted claims under Sections 10(b) and 18 of the Securities
Exchange Act of 1934, as well as several state law claims, including breach of
contract, fraud and misrepresentation. Mr. Fishman alleged that we (1) failed to
pay him the benefits and compensation to which he was entitled and (2) made
material misrepresentations in our filings with the Securities and Exchange
Commission. On December 11, 1998, the Court granted our motion to dismiss Mr.
Fishman's action without prejudice to the plaintiff to seek leave to file an
amended complaint within 30 days. On May 12, 1999, the Court denied the
plaintiff's subsequent motion for leave to file a substituted complaint on the
basis that the federal securities law claim, the only federal claim alleged by
the plaintiff, was still deficient. Accordingly, the federal securities claim
was dismissed with prejudice. On or about June 4, 1999, Mr. Fishman commenced an
action against the same defendants and added as a seventh defendant, our former
President, Steven Francesco, in the Connecticut Superior Court for the Judicial
District of Stamford/Norwalk at Stamford alleging breach of contract, breach of
duty of good faith and fair dealing, fraudulent misrepresentation, negligent
misrepresentation, intentional misrepresentation and failure to pay wages. The
defendants have answered the complaint and filed counterclaims for fraudulent
inducement and breach of contract. Plaintiff has responded to the counter-claim,
and discovery is proceeding. By pleading dated February 29, 2000, Mr. Fishman
filed an application with the Court seeking entry of a prejudgment remedy in
the amount of $19,250,000. To date, Mr. Fishman's application has not been acted
on by the Court and no hearing date has been set. Although we are vigorously
defending this action, there can be no assurance that we will be successful.

         On or about May 11, 1998, Ronald G. Weiner filed a complaint against
Mr. Francesco and us in the Supreme Court of the State of New York, County of
New York. The complaint alleges, among other things, that in May 1993, by letter
from Mr. Francesco, Mr. Weiner was offered a 10% equity stake in Smart Phone

                                     - 19-
<PAGE>


Services, Inc. ("SPS"), a Subchapter S company of which Mr. Francesco allegedly
was the President and sole shareholder, in exchange for his active involvement
in, among other things, raising capital and managing the financial aspects of
SPS. The complaint alleges that, in November 1993, Mr. Francesco sent a letter
to Mr. Weiner in which he (1) represented that SPS had failed to attract a
single investor and (2) withdrew his offer to Mr. Weiner of a 10% equity
position in SPS. The complaint further alleges that, in conversations with Mr.
Weiner beginning in November 1993, Mr. Francesco represented that he was ceasing
all efforts to capitalize SPS. The complaint alleges, among other things, that
Mr. Francesco and SPS breached their agreement with Mr. Weiner by withdrawing
their offer to him of a 10% equity stake in SPS, and that, at the time Mr.
Francesco represented that he was ceasing efforts to capitalize SPS, he had
actually formed SmartServ and was actively seeking investors for it. The
complaint further alleges that we are a successor entity to SPS and that,
therefore, we are liable for SPS' and Mr. Francesco's alleged conduct in
derogation of their alleged agreement with Mr. Weiner. The complaint seeks,
among other things, (1) a declaratory judgment declaring Mr. Weiner a 10% equity
shareholder of the Company, (2) a constructive trust in Mr. Weiner's favor for
10% of our equity shares and (3) restitution against Mr. Francesco and us for
unjust enrichment. On his unjust enrichment claim, Mr. Weiner seeks unspecified
damages that he alleges to be at least $250,000. In our answer to the complaint,
we denied the material allegations of the complaint and asserted affirmative
defenses. No discovery in this action has yet been taken. Although we are
vigorously defending this action there can be no assurance that we will be
successful.

         On or about February 29, 2000, Commonwealth Associates, L.P. filed a
complaint against us in the Supreme Court of the State of New York, County of
New York. The complaint alleges that on or about August 19, 1999 Commonwealth
and SmartServ entered into an engagement letter pursuant to which Commonwealth
was to provide financial advisory and investment banking services to SmartServ
in connection with a possible combination between SmartServ and Data Link
Systems Corporation. The engagement letter provided for a nonrefundable fee of
$15,000 payable in cash or common stock at SmartServ's option. The complaint
alleges that notwithstanding the terms of the engagement letter the fee was to
be paid in stock and seeks 13,333 shares of common stock or at least $1,770,000
together with interest and costs. In our answer to the complaint, we denied the
material allegations of the complaint. No discovery in this action has yet been
taken. Although we are vigorously defending this action there can be no
assurance that we will be successful.

         While we intend to vigorously defend these actions, the unfavorable
outcome of either such action could have a material adverse effect on our
financial condition, results of operations and cash flows.

                                   MANAGEMENT

                        DIRECTORS AND EXECUTIVE OFFICERS

         The following table sets forth information with respect to the
executive officers and directors of SmartServ Online, Inc.
<TABLE>
<CAPTION>

NAME                                       AGE            POSITION
- ----                                       ---            --------

<S>                                         <C>           <C>
Sebastian E. Cassetta                       51            Chief Executive Officer, Chairman of the Board,
                                                          Secretary and Class III Director
Mario F. Rossi (4)                          61            Vice President of Operations and Class II Director
Thomas W. Haller, CPA                       45            Vice President, Treasurer and Chief Financial Officer
Claudio Guazzoni (3)                        36            Class I Director
Stephen Lawler (4)                          36            Class III Director
L. Scott Perry (2)                          51            Class I Director
Robert Steele (1) (2) (3)                   60            Class II Director
</TABLE>

                                     - 20-
<PAGE>

<TABLE>
<CAPTION>


<S>                                        <C>           <C>
Catherine Cassel Talmadge (2) (3)           47            Class I Director
Charles R. Wood (1)                         58            Class III Director
</TABLE>
- ---------------------------------
(1) Member of the Compensation Committee
(2) Member of the Audit Committee
(3) Member of the Finance Committee
(4) Member of the Technology Advisory Committee

         SEBASTIAN E. CASSETTA has been Chief Executive Officer, Chairman of the
Board, Secretary and a director of SmartServ since its inception. Mr. Cassetta
was also SmartServ's Treasurer from its inception until March 1996. From June
1987 to August 1992, Mr. Cassetta was the President of Burns and Roe Securacom
Inc., an engineering and large-scale systems integration firm. He is also a
former Director, Managing Director and Vice President of Brinks Inc. At Brinks,
he expanded international operations in over 15 countries and became the
youngest person to be appointed Vice President in Brinks' 150 year history.
Appointed by President Reagan and Department of Commerce Secretary Malcolm
Baldridge, he served on both the U.S. Export Council and The Industry Sector
Advisory Committee (ISAC) regarding GATT negotiations. He is a former member of
the Board of Directors of The Young President's Organization and the former
Chairman of the New York Chapter.

         MARIO F. ROSSI has been Vice President of Operations of SmartServ since
December 1994 and was appointed a director on February 23, 1998. Mr. Rossi has
business and operational management experience in the computer,
telecommunications and securities fields. He has an extensive background in
product development, operations and technical marketing. Prior to joining
SmartServ, Mr. Rossi was Vice President of Operations for MVS Inc., a fiber
optic company specializing in wireless technology. He also worked 17 years for
Philips Medical Systems, in both the U.S. and the Netherlands, directing the
development - from feasibility to production - of several computer-based medical
devices.

         THOMAS W. HALLER, CPA joined SmartServ as Vice President, Treasurer and
Chief Financial Officer in March 1996. From December 1992 to March 1996, Mr.
Haller was a Senior Manager at Kaufman Greenhut Forman, LLP, a public accounting
firm in New York City, where he was responsible for technical advisory services
and the firm's quality assurance program. Prior thereto, he was a Senior Manager
with Ernst & Young LLP, an international public accounting and consulting firm,
where he had responsibility for client services and new business development in
the firm's financial services practice.

         CLAUDIO GUAZZONI became a director of SmartServ on January 11, 1998.
Since 1993, Mr. Guazzoni has been President of The Zanett Securities Corporation
(now known as the Planet Zanett Internet Incubator) and Zanett Capital, Inc.
providing financial and strategic consulting services to growth companies. Prior
to joining the Zanett organization, Mr. Guazzoni was a Money Manager with Delphi
Capital Management, Inc. (1992) and an associate with Salomon Brothers, Inc.
from 1985 to 1991.

         STEPHEN LAWLER was elected a director of SmartServ on December 28,
1999. He has been the Group Product Manager for the Mobile Internet Business
Unit at Microsoft Corporation since April 1999. Mr. Lawler's experience includes
all aspects of engineering including software development, program management,
quality assurance and documentation. Additionally, he has directed product
marketing teams, program management teams and engineering teams. From 1992 to
April 1999, he worked for MapInfo Corporation where he was a member of the
Executive Team, the Managing Director of Product Marketing and Product
Management and the Managing Director of Software Development and Product
Development.

         L. SCOTT PERRY has been a director of SmartServ since November 1996.
Since June 1998, Mr. Perry has been Vice President, Strategy & Alliances - AT&T
Solutions. From December 1995 to June 1998, Mr. Perry

                                     - 21-
<PAGE>

had been Vice President, Advanced Platform Services of AT&T Corp. From January
1989 to December 1995, Mr. Perry held various positions with AT&T including Vice
President -- Business Multimedia Services, Vice President (East) -- Business
Communications Services and Vice President -- Marketing, Strategy and Technical
Support for AT&T Data Systems Group. Mr. Perry serves on the Board of Directors
of Junior Achievement of New York, is a member of the Cornell University
Engineering College Advisory Council and serves on the Board of INEA, a private
financial planning software company based in Toronto, Canada.

         ROBERT STEELE was appointed a director of SmartServ on February 23,
1998. Since February 1998, Mr. Steele has been Vice Chairman of the John Ryan
Company, an international bank support and marketing company. From 1992 to
February 1998, Mr. Steele was a Senior Vice President of the John Ryan Company.
Mr. Steele is the former President of Dollar Dry Dock Bank and a member of the
Board of Directors of Moore Medical Corp., Scan Optics, Inc. Accent Color
Sciences, Inc., NLC Insurance Companies, Inc. and the New York Mercantile
Exchange.

         CATHERINE CASSEL TALMADGE has been a director of SmartServ since March
1996. Since May 1999, Ms. Talmadge has been Senior Vice President of Business
Development for High Speed Access Corporation. From September 1984 to May 1999,
she held various positions with Time Warner Cable, a division of Time Warner
Entertainment Company, L.P., including Vice President, Cable Programming;
Director, Programming Development; Director, Operations; Director, Financial
Analyses; and Manager, Budget Department.

         CHARLES R. WOOD was appointed a director of SmartServ in September
1998. Mr. Wood was Senior Vice President of DTN and President of its Financial
Services Division, from 1989 and 1986, respectively, until February 28, 2000.

         BOARD OF DIRECTORS

         The Board of Directors consists of eight directors divided into three
classes: Class I Directors, Class II Directors and Class III Directors. The
Class I and Class III Directors will serve until the 1999 annual meeting and the
Class II Directors will serve until the 2000 annual meeting or, in each case,
until their respective successors are duly elected and qualified or until their
earlier resignation or removal. Upon such annual meetings of stockholders, the
Class III Directors will serve until the annual meeting of SmartServ's
stockholders to be held in 2001, the Class I Directors will serve until the
annual meeting of SmartServ's stockholders to be held in 2002 and the Class II
Directors will serve until the annual meeting of SmartServ's stockholders to be
held in 2003. Directors of each Class are elected for a full term of three years
(or any lesser period representing the balance of the previous term of such
Class) and until their respective successors are duly elected and qualified or
until their earlier resignation or removal. Officers are appointed annually and
serve at the discretion of the Board for one year. As a result of the delisting
of SmartServ's common stock, Zanett Capital has the right to elect a majority of
the Board of Directors. Mr. Cassetta serves as Chief Executive Officer, Chairman
of the Board, and Secretary of SmartServ pursuant to an employment agreement.
Mr. Rossi serves as Vice President and Chief Technology Officer pursuant to an
employment agreement.

         BOARD COMMITTEES

         The Compensation Committee, currently composed of Messrs. Wood and
Steele, has authority over officer compensation and administers our Amended and
Restated Stock Option Plan.

         The Audit Committee, currently composed of Messrs. Steele and Perry and
Ms. Talmadge, serves as the Board's liaison with our auditors.

                                     - 22-
<PAGE>

         The Finance Committee, currently composed of Mr. Guazzoni, Mr. Steele
and Ms. Talmadge, reviews expenditures of SmartServ.

         The Technology Advisory Committee, currently composed of Messrs. Lawler
and Rossi, is responsible for identifying new technologies and markets therefor.

         COMPENSATION OF DIRECTORS

         Each director who is not an officer or employee of SmartServ is
reimbursed for his or her out-of-pocket expenses incurred in connection with
attendance at meetings or other company business. Commencing December 29, 1998,
each non-employee director receives a $1,000 fee for each meeting he or she
attends during the year.

         Between November 4, 1996 and April 24, 1998, each person who was not a
salaried employee of SmartServ was granted, on the date he or she became a
director, an option to purchase 5,000 shares of common stock and immediately
following each annual meeting of stockholders at which directors were elected,
each such person elected to serve as a director at that annual meeting or who
remained a director following that annual meeting was granted an option to
purchase 5,000 shares of common stock. Subsequent to April 24, 1998, the
Compensation Committee has had the discretionary authority to grant options to
non-employee directors. Pursuant to such authority, on December 28, 1998 and
October 13, 1999 it granted options to purchase 10,000 shares of common stock at
a price of $2.35 and $.9375, respectively, to each non-employee director. The
exercise price of each share of common stock under any option granted to a
director was equal to the fair market value of a share of common stock on the
date the option was granted.

         EXECUTIVE COMPENSATION

         The following table sets forth information concerning annual and
long-term compensation, paid or accrued, for the Chief Executive Officer and for
each other executive officer (the "Named Executive Officers") of SmartServ whose
compensation exceeded $100,000 in fiscal 1999 for services in all capacities to
SmartServ during the last three fiscal years.

<TABLE>
<CAPTION>

                           SUMMARY COMPENSATION TABLE
                           --------------------------

                                           ANNUAL COMPENSATION                      LONG-TERM COMPENSATION
                           ---------------------------------------------------- ------------------------------
                                                                                 RESTRICTED       SECURITIES
NAME AND PRINCIPAL         FISCAL                               OTHER ANNUAL    STOCK AWARDS      UNDERLYING      ALL OTHER
POSITION                   YEAR     SALARY        BONUS       COMPENSATION (1)       (2)            OPTIONS     COMPENSATION
- -------------------------- -------- ------------- ---------- ------------------ --------------- -------------- --------------
<S>                          <C>     <C>          <C>            <C>            <C>               <C>          <C>
Sebastian E. Cassetta        1999    $  155,000   $  5,414       $      9,750   $  185,471(3)     92,000 (5)   $24,416(8)
Chief Executive              1998       125,000         --              9,750           --        37,500 (6)        -- (9)
Officer                      1997       125,000         --              9,750           --        16,666 (6)        -- (9)

Mario F. Rossi               1999       122,500      3,249              6,000       61,824(4)     67,500 (7)        -- (9)
Vice President               1998        92,400         --              6,000           --        20,834 (6)        -- (9)
of Operations                1997        75,000         --              6,000           --         4,416 (6)        -- (9)

</TABLE>

(1)  Amounts shown consist of a non-accountable expense allowance.

(2)  The Named Executive Officers did not receive any LTIP Payouts in 1999, 1998
     or 1997.

(3)  On December 29, 1998, the Board of Directors approved the sale to Mr.
     Cassetta of 618,239 shares of restricted stock representing 9% of the fully
     diluted shares of common stock of SmartServ.

                                     - 23-
<PAGE>

     Compensation has been determined as the number of shares awarded to Mr.
     Cassetta times the closing price of SmartServ's common stock on December
     29, 1998 ($2.50) less the consideration to be paid by Mr. Cassetta. At June
     30, 1999, based upon the closing bid price ($1.50) of SmartServ's common
     stock, the value of Mr. Cassetta's shares was $0. On October 13, 1999, the
     Board of Directors agreed to reprice the shares granted to Mr. Cassetta to
     $.75 per share, the fair value of the shares at that date. Through
     December 31, 1999, the purchase of this restricted stock was recorded as a
     variable award pursuant to Accounting Principles Board Opinion No. 25,
     "Accounting for Stock Issued to Employees". In accordance therewith,
     SmartServ's results of operations for the six months ended December 31,
     1999 includes a noncash compensation charge of $11,727,000 for the change
     in the fair value of its common stock at December 31, 1999.

(4)  On December 29, 1998, the Board of Directors approved the sale to Mr. Rossi
     of 206,080 shares of restricted stock representing 3% of the fully diluted
     shares of common stock of SmartServ. Compensation has been determined as
     the number of shares awarded to Mr. Rossi times the closing price of
     SmartServ's common stock on December 29, 1998 ($2.50) less the
     consideration to be paid by Mr. Rossi. At June 30, 1999, based upon the
     closing bid price ($1.50) of SmartServ's common stock, the value of Mr.
     Rossi's shares was $0. On October 13, 1999, the Board of Directors agreed
     to reprice the shares granted to Mr. Rossi to $.75 per share, the fair
     value of the shares at that date. Through December 31, 1999, the purchase
     of this restricted stock was recorded as a variable award pursuant to
     Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to
     Employees". In accordance therewith, SmartServ's results of operations for
     the six months ended December 31, 1999 includes a noncash compensation
     charge of $3,909,000 for the change in the fair value of its common stock
     at December 31, 1999.

(5)  Includes options for the purchase of 37,500 shares which were cancelled
     when repriced options to purchase a like number of shares were granted in
     lieu thereof.

(6)  Such options were cancelled when repriced options were granted in lieu
     thereof in fiscal 1999.

(7)  Includes options for the purchase of 25,250 shares which were cancelled
     when repriced options to purchase a like number of shares were granted in
     lieu thereof.

(8)  Amounts represent premiums paid by SmartServ for life and disability
     insurance for the benefit of Mr. Cassetta.

(9)  The aggregate amount of personal benefits not included in the Summary
     Compensation Table does not exceed the lesser of either $50,000 or 10% of
     the total annual salary and bonus paid to the Named Executive Officers.

         STOCK OPTIONS

         The following table sets forth information with respect to stock
options granted to the Named Executive Officers during fiscal year 1999:
<TABLE>
<CAPTION>

                          OPTION GRANTS IN FISCAL 1999
                             (INDIVIDUAL GRANTS) (1)
                             -----------------------
                                 NUMBER OF            % OF TOTAL OPTIONS
                           SECURITIES UNDERLYING    GRANTED TO EMPLOYEES IN     EXERCISE            EXPIRATION
NAME                          OPTIONS GRANTED             FISCAL 1999             PRICE                DATE
- -------------------------- ----------------------- ------------------------- ------------------- ---------------------
<S>                                 <C>                           <C>             <C>                    <C>
Sebastian E. Cassetta               17,000                        3.66%           $    1.625             11/19/08
                                    37,500                        8.08                 1.290             10/07/08
                                    37,500   (2)                  8.08                 2.530              8/06/08

Mario F. Rossi                      17,000                        3.66                 1.625             11/19/08
                                    25,250                        5.44                 1.290             10/07/08
                                    25,250   (2)                  5.44                 2.530              8/06/08
</TABLE>

(1)  No stock appreciation rights ("SARs") were granted to the Named Executive
     Officers during fiscal 1999.

                                     - 24-
<PAGE>

(2)  Cancelled on October 8, 1998.

     The following table sets forth information as to the number of unexercised
shares of common stock underlying stock options and the value of unexercised
in-the-money stock options at fiscal year end:

               AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR AND
                       FISCAL YEAR END OPTION VALUE (1)(2)
                       -----------------------------------
<TABLE>
<CAPTION>

                                                                                                     VALUE OF
                                                                                                    UNEXERCISED
                                                                      NUMBER OF UNEXERCISED        IN-THE-MONEY
                                                                      SECURITIES UNDERLYING         OPTIONS AT
                                                                        OPTIONS AT FISCAL         FISCAL YEAR END
                                SHARES ACQUIRED          VALUE               YEAR END              EXERCISABLE/
                                  ON EXERCISE           REALIZED      EXERCISABLE/UNEXERCISABLE    UNEXERCISABLE
- ------------------------------ -------------------- ----------------- -------------------------- ---------------------

<S>                                                                          <C>                     <C>
Sebastian E. Cassetta                  --                  --                0/54,499                $0/$7,874

Mario F. Rossi                         --                  --                0/42,249                $0/$5,302
</TABLE>

(1)  No SARs were granted to, or exercised by, the Named Executive Officers
     during fiscal 1999.

(2)  Value is based on the closing bid price of SmartServ's common stock as
     reported by the OTC Bulletin Board on June 30, 1999 ($1.50) less the
     exercise price of the option.

         EMPLOYMENT AGREEMENTS

         SmartServ and Mr. Cassetta have entered into an employment agreement
("Cassetta Agreement"), effective January 1, 1999 and expiring on December 31,
2001, providing for (1) base compensation of $185,000 per annum, (2) additional
compensation of up to 100% of base compensation, (3) continuation of existing
life and disability insurance policies, (4) all benefits available to other
employees and (5) the sale to him of 618,239 shares of restricted stock
representing 9% of the fully diluted shares of common stock of SmartServ. Mr.
Cassetta's additional compensation will be equal to 10% of his base compensation
for each 10% increase in sales during the first year of the Cassetta Agreement,
subject to a maximum of 100% of base compensation. In each subsequent year of
the Cassetta Agreement, Mr. Cassetta will receive additional compensation equal
to 5% of his base compensation for each 5% increase in sales, subject again to a
maximum of 100% of base compensation. The purchase price ($2.20 per share) of
the restricted stock was equal to 110% of the fair market value of SmartServ's
common stock for the 30 days preceding the date of the stock purchase agreement
("Cassetta Stock Purchase Agreement") contemplated by the Cassetta Agreement. On
October 13, 1999, the Board of Directors agreed to reprice the shares granted to
Mr. Cassetta to $.75 per share, the fair market value of the shares at that
date. $6,182.39 of the purchase price has been paid in cash and the balance by a
5 year, non-recourse promissory note, secured by the stock, at an interest rate
of 6.75%, which is 1% below the prime rate on the date of the Cassetta Stock
Purchase Agreement. The Cassetta Stock Purchase Agreement provides SmartServ
with certain repurchase options and provides Mr. Cassetta with a put option in
the event of the termination of his employment. In the event that Mr. Cassetta's
employment is terminated without cause, Mr. Cassetta will receive a lump sum
severance payment equal to his full base salary for the remaining term of the
Cassetta Agreement, discounted to the present value using an 8% discount rate
and continuing benefit coverage for the lesser of 12 months or the remaining
term of the Cassetta Agreement. On December 28, 1999, the Board of Directors of
the Company approved the payment to Mr. Cassetta in stock of the bonus payable
to him for 1999 under his employment agreement. Pursuant thereto, in March 2000
the Company issued 148,000 shares of common stock to Mr. Cassetta.

                                     - 25-
<PAGE>

         SmartServ and Mr. Rossi have entered into an employment agreement
("Rossi Agreement"), effective January 1, 1999 and expiring on December 31,
2001, providing for (1) base compensation of $135,000 per annum, (2) additional
compensation of up to 50% of base compensation, (3) continuation of existing
life and disability insurance policies, (4) all benefits available to other
employees and (5) the sale to him of 206,080 shares of restricted stock
representing 3% of the fully diluted shares of common stock of SmartServ. Mr.
Rossi's additional compensation will be equal to 5% of his base compensation for
each 10% increase in sales during the first year of the Rossi Agreement, subject
to a maximum of 50% of base compensation. In each subsequent year of the Rossi
Agreement, Mr. Rossi will receive additional compensation equal to 2.5% of base
compensation for each 5% increase in sales, subject again to a maximum of 50% of
base compensation. The purchase price ($2.20 per share) of the restricted stock
was equal to 110% of the fair market value for the 30 days preceding the date of
the stock purchase agreement ("Rossi Stock Purchase Agreement") contemplated by
the Rossi Agreement. On October 13, 1999, the Board of Directors agreed to
reprice the shares granted to Mr. Rossi to $.75 per share, the fair market value
of the shares at that date. $2,060.80 of the purchase price has been paid in
cash and the balance by a 5 year, non-recourse promissory note, secured by the
stock, at an interest rate of 6.75%, which is 1% below the prime rate on the
date of the Rossi Stock Purchase Agreement. The Rossi Stock Purchase Agreement
provides SmartServ with certain repurchase options and provides Mr. Rossi with a
put option in the event of the termination of his employment. In the event that
Mr. Rossi's employment is terminated without cause, Mr. Rossi will receive a
lump sum severance payment equal to his full base salary for the remaining term
of the Rossi Agreement, discounted to the present value using an 8% discount
rate and continuing benefit coverage for the lesser of 12 months or the
remaining term of the Rossi Agreement. On December 28, 1999, the Board of
Directors of the Company approved the payment to Mr. Rossi in stock of the bonus
payable to him for 1999 under his employment agreement. Pursuant thereto, in
March 2000 the Company issued 54,000 shares of common stock to Mr. Rossi.

                             PRINCIPAL STOCKHOLDERS

         The following table sets forth, as of March 21, 2000, certain
information with respect to the beneficial ownership of the common stock by (1)
each person known by SmartServ to beneficially own more than 5% of the
outstanding shares, (2) each director of SmartServ, (3) each Named Executive
Officer and (4) all executive officers and directors of SmartServ as a group.
Except as otherwise indicated, each person listed below has sole voting and
investment power with respect to the shares of common stock set forth opposite
such person's name.

<TABLE>
<CAPTION>
          NAME AND ADDRESS OF                    AMOUNT AND NATURE OF                PERCENT OF
          BENEFICIAL OWNER (1)                   BENEFICIAL OWNERSHIP (2)      OUTSTANDING SHARES (3)
          --------------------                   ------------------------      ----------------------
<S>                                                    <C>                                 <C>
Sebastian E. Cassetta                                  856,241 (4)                         21.07%
c/o SmartServ Online, Inc.
Metro Center, One Station Place
Stamford, CT 06902

Kevin Kimberlin Partners, L.P.                         427,500 (5)                          9.58%
c/o Spencer Trask Securities, Inc.
535 Madison Avenue
New York, New York 10022

Steven Rosner                                          398,833 (6)                          9.42%
1220 Mirabeau Lane
Gladwyn, Pennsylvania 19035
</TABLE>

                                     - 26-
<PAGE>

<TABLE>
<CAPTION>

<S>                                                    <C>                                 <C>
Data Transmission Network Corporation                  303,000 (7)                           6.99%
9110 West Dodge Road
Omaha, Nebraska 68114

Mario F. Rossi                                         281,954 (8)                           6.95%
c/o SmartServ Online, Inc.
Metro Center, One Station Place
Stamford, CT 06902

Claudio Guazzoni                                        88,004 (9)                            2.14%

Charles R. Wood                                         28,874                                    *

L. Scott Perry                                          25,833 (10)                               *

Catherine Cassel Talmadge                               25,416 (10)                               *

Stephen Lawler                                          20,000 (11)                               *

Robert H. Steele                                        14,166 (12)                               *

All executive officers and directors
as a group (9 persons)                               1,358,154 (13)                          31.93%
- -----------
</TABLE>

* Less than 1% of the outstanding common stock

(1)    Under the rules of the Securities and Exchange Commission (SEC),
       addresses are only given for holders of 5% or more of the outstanding
       common stock of SmartServ.

(2)    Under the rules of the SEC, a person is deemed to be the beneficial owner
       of a security if such person has or shares the power to vote or direct
       the voting of such security or the power to dispose or direct the
       disposition of such security. A person is also deemed to be a beneficial
       owner of any securities if that person has the right to acquire
       beneficial ownership within 60 days of the date hereof. Unless otherwise
       indicated by footnote, the named entities or individuals have sole voting
       and investment power with respect to the shares of common stock
       beneficially owned.

(3)    Represents the number of shares of common stock beneficially owned as of
       March 21, 2000 by each named person or group, expressed as a percentage
       of the sum of all of the shares of such class outstanding as of such date
       and the number of shares not outstanding, but beneficially owned by such
       named person or group.

(4)    Includes 27,249 shares of common stock subject to currently exercisable
       options. Also includes 2,051 shares held in trust for the benefit of Mr.
       Cassetta's wife.

(5)    Represents 427,500 shares of common stock subject to currently
       exercisable warrants.

(6)    Includes 200,000 shares of common stock subject to currently exercisable
       warrants.

(7)    Represents 303,000 shares of common stock subject to currently
       exercisable warrants.

                                     - 27-
<PAGE>

(8)    Includes 21,124 shares of common stock subject to currently exercisable
       options.

(9)    Includes 24,166 shares of common stock subject to currently exercisable
       options. Also includes 63,838 shares of common stock subject to currently
       exercisable warrants.

(10)   Includes 25,000 shares of common stock subject to currently exercisable
       options.

(11)   Represents 20,000 shares of common stock subject to currently exercisable
       options.

(12)   Represents 10,000 shares of common stock subject to currently exercisable
       options.

(13)   Includes 2,051 shares held in trust for the benefit of Mr. Cassetta's
       wife and 217,377 shares of common stock subject to currently exercisable
       options and warrants issued to all executive officers and directors.

         CHANGES IN CONTROL

         SmartServ and each of Messrs. Cassetta and Francesco have entered into
an agreement with Zanett Capital, Inc. dated September 29, 1997, as subsequently
amended, which provides, among other things, that for a period of 5 years, upon
an event of default under the prepaid warrants, SmartServ will, at the request
of Zanett Capital, Inc., appoint such number of designees of Zanett Capital,
Inc. to its Board of Directors so that the designees of Zanett Capital, Inc.,
will constitute a majority of the members of the Board of Directors of
SmartServ. Further, Messrs. Cassetta and Francesco have agreed to vote their
shares of common stock, representing approximately 22.23% of the outstanding
stock of SmartServ at March 21, 2000, in favor of the designees of Zanett
Capital, Inc., at each Annual Meeting of Stockholders of SmartServ at which
directors are elected. Although an event of default has occurred under the
prepaid warrants, Zanett Capital, Inc. has not at this time requested SmartServ
to appoint additional designees of Zanett Capital, Inc. to the Board of
Directors of SmartServ.

                              SELLING STOCKHOLDERS

         The shares being offered for resale by the selling stockholders consist
of the shares of common stock held by the selling stockholders listed below as
of March 21, 2000, which were acquired by them in private placements consummated
on January 18, 2000 and shares of common stock underlying warrants to purchase
common stock received by America First Associates Corp as agent in one of such
private placements. The shares being offered hereby are being registered to
permit public secondary trading, and the selling stockholders may offer all or
part of the shares for resale from time to time. However, the selling
stockholders are under no obligation to sell all or any portion of such shares
nor are the selling stockholders obligated to sell any shares immediately under
this prospectus. All information with respect to share ownership has been
furnished by the selling stockholders. Because the selling stockholders may sell
all or part of their shares, no estimates can be given as to the number of
shares of common stock that will be held by the selling stockholders upon
termination of any offering made hereby. Other than a consulting arrangement
with Steven Rosner and an investment advisory relationship with America First
Associates Corp., none of the selling stockholders has, and, within the past
three years, none has had, any position, office or other material relationship
with us or any of our predecessors or affiliates.



                                     - 28-
<PAGE>
<TABLE>
<CAPTION>
                                             Shares of Common Stock   Shares of Common    Beneficial Ownership After
                                                 Beneficially          Stock  to be       Offering If All Shares Are
          Selling Stockholders                      Owned                   Sold                   Sold
          --------------------                    ------------         ------------          ---------------
<S>                                                    <C>                    <C>                  <C>>
Cassandra Appleman                                     2,000                  2,000                0

BC Capital LLC                                         4,000                  4,000                0

Howard & Shari Borenstein                              4,000                  4,000                0

Edward A. Borrelli                                     1,500                  1,500                0

John D. Byram                                         20,000                 20,000                0

Carlisle Capital LLC                                   5,000                  5,000                0

Bernard Cohen                                          2,333                  2,333                0

Jeff Conry                                             2,000                  2,000                0

Marc Cornstein                                         5,000                  5,000                0

DDL Corp.                                             31,333                 31,333                0

Hilary Edson, SSB as IRA Custodian                    15,000                 15,000                0

Richard Faieta                                         2,000                  2,000                0

Faucetta Family Partnership                            7,500                  7,500                0

Mark Fisher                                            4,000                  4,000                0

Bruce M. Ginsburg                                     10,000                 10,000                0

Daniel A. Gooze                                        4,000                  4,000                0

DLJSC as IRA Custodian                                20,000                 20,000                0
FBO Walter S. Grossman

Stephen P. Harrington                                105,833                 21,666           84,167

Hathaway Partners Investment LP                        5,000                  5,000                0

Sam Katzman                                            7,500                  7,500                0

Kevin McCaffrey                                       25,000                 25,000                0

Marvin Mermelstein                                     2,335                  2,335                0

James Metzger, SSB as IRA Custodian                    5,000                  5,000                0

Alan B. Miller Living Trust                            4,000                  4,000                0
</TABLE>

                                     - 29-
<PAGE>
<TABLE>
<CAPTION>

<S>                                                    <C>                    <C>                  <C>

John A. Moore                                          7,500                  7,500                0

E. James Mulcahy                                       3,000                  3,000                0

Ronald and Carolyn Nilsen                              1,500                  1,500                0

Paul Packer                                            2,000                  2,000                0

Richard Pizitz                                         3,500                  3,500                0

Frank Lyon Polk III                                   10,000                 10,000                0

Lara June Purchase                                     2,000                  2,000                0

Susan Ribman                                           2,000                  2,000                0

Steven B. Rosner                                     398,833                  8,333          390,500

Robert H. Savage                                       5,000                  5,000                0

Wayne Wilkey                                           5,000                  5,000                0

Glen D. Witt                                           3,000                  3,000                0

John H. Willmoth                                       5,000                  5,000                0

ZeroDotNet, Inc.                                      65,000                 65,000                0

Joseph A. Genzardi                                     7,000                  7,000                0

Joseph R. Ricupero                                     7,000                  7,000                0

America First Associates Corp.                         4,640                  4,640                0
                                                       -----                  -----              ----

Total                                                826,307                351,640          474,667
- -----                                                =======                =======          =======
</TABLE>


         We agreed to file a registration statement, of which this prospectus is
a part, within 90 days after the closing of the two private placements on
January 18, 2000 and to use our best efforts to cause such registration
statement to be declared effective by the Securities and Exchange Commission as
soon as practical thereafter. In the event that we fail to file the registration
statement on or before April 18, 2000, or any stop order or other suspension of
the effectiveness of the registration statement occurs as a result of our
failure to have current filings under the Securities and Exchange Act of 1934,
the holders of the shares will be entitled to receive an additional number of
shares equal to 10% of the shares purchased in the private placement.

                              PLAN OF DISTRIBUTION

         The shares may be sold or distributed from time to time by the selling
stockholders or by pledgees, donees or transferees of, or successors in interest
to, the selling stockholders, directly to one or more purchasers (including
pledgees) or through brokers, dealers or underwriters who may act solely as
agents or

                                     - 30-
<PAGE>

may acquire shares as principals, at market prices prevailing at the time of
sale, at prices related to such prevailing market prices, at negotiated prices
or at fixed prices, which may be changed. The distribution of the shares may be
effected in one or more of the following methods:

o      ordinary brokers transactions, which may include long or short sales,

o      transactions involving cross or block trades or otherwise on the OTC
       Bulletin Board,

o      purchases by brokers, dealers or underwriters as principal and resale by
       such purchasers for their own accounts pursuant to this prospectus,

o      "at the market" to or through market makers or into an existing market
       for the common stock,

o      in other ways not involving market makers or established trading markets,
       including direct sales to purchasers or sales effected through agents,

o      through transactions in options, swaps or other derivatives (whether
       exchange listed or otherwise), or

o      any combination of the foregoing, or by any other legally available
       means.

         In addition, the selling stockholders may enter into hedging
transactions with broker-dealers who may engage in short sales of shares in the
course of hedging the positions they assume with the selling stockholders. The
selling stockholders may also enter into option or other transactions with
broker-dealers that require the delivery by such broker-dealers of the shares,
which shares may be resold thereafter pursuant to this prospectus.

         Brokers, dealers, underwriters or agents participating in the
distribution of the shares may receive compensation in the form of discounts,
concessions or commissions from the selling stockholders and/or the purchasers
of shares for whom such broker-dealers may act as agent or to whom they may sell
as principal, or both (which compensation as to a particular broker-dealer may
be in excess of customary commissions). The selling stockholders and any
broker-dealers acting in connection with the sale of the shares hereunder may be
deemed to be underwriters within the meaning of Section 2(11) of the Securities
Act of 1933, and any commissions received by them and any profit realized by
them on the resale of shares as principals may be deemed underwriting
compensation under the Securities Act of 1933. Neither SmartServ nor the selling
stockholders can presently estimate the amount of such compensation. SmartServ
knows of no existing arrangements between the selling stockholders and any other
stockholder, broker, dealer, underwriter or agent relating to the sale or
distribution of the shares.

         SmartServ will not receive any proceeds from the sale of the shares
pursuant to this prospectus. SmartServ has agreed to bear the expenses of the
registration of the shares, including legal and accounting fees, and such
expenses are estimated to be approximately $47,000.

         SmartServ has informed the selling stockholders that certain
anti-manipulative rules contained in Regulation M under the Securities Exchange
Act of 1934 may apply to their sales in the market and has furnished the selling
stockholders with a copy of such rules and has informed them of the need for
delivery of copies of this prospectus.

                 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         On June 24, 1999, SmartServ and DTN entered into an agreement that
amended the Software License and Service Agreement dated April 23, 1998. In
consideration of the receipt of $5.175 million,

                                     - 31-
<PAGE>

SmartServ granted DTN an exclusive perpetual worldwide license to SmartServ's
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers of small and medium sized brokerage companies, (3) administrative
reporting package for brokers of small and medium sized brokerage companies and
(4) order entry/routing system. Additionally, SmartServ received $324,000 in
exchange for an agreement to issue warrants to purchase 300,000 shares of
SmartServ's common stock at an exercise price of $8.60 per share. SmartServ has
agreed to continue to operate these products and provide maintenance and
enhancement services in exchange for a percentage of the revenues earned by DTN
therefrom. The cost of SmartServ's commitment to provide such maintenance and
enhancement services is limited to a maximum of 20% of the revenues earned by
SmartServ. Charles R. Wood, a director of SmartServ, was until February 28,
2000, Senior Vice President of DTN and President of its Financial Services
Division.

         SmartServ believes that the terms of the transactions described above
were no less favorable to SmartServ than would have been obtained from a
non-affiliated third party for similar transactions at the time of entering into
such transactions. In accordance with SmartServ's policy, such transactions were
approved by a majority of the independent disinterested directors of SmartServ.

                          DESCRIPTION OF CAPITAL STOCK

         The following is a summary description of our capital stock and certain
provisions of our Amended and Restated Certificate of Incorporation and By-Laws,
copies of which have been incorporated by reference as exhibits to the
registration statement of which this prospectus forms a part. The following
discussion is qualified in its entirety by reference to such exhibits. We have
also included a summary description of only those warrants held by one of the
selling stockholders and we have not described any of our other outstanding
warrants.

         GENERAL

         Our authorized capital stock consists of 40,000,000 shares of common
stock, par value $.01 per share, and 1,000,000 shares of preferred stock, par
value $.01 per share. As of March 21, 2000, we had 4,033,754 shares of common
stock issued and outstanding. No shares of preferred stock are issued and
outstanding. We have reserved 4,843,627 shares of common stock for issuance
pursuant to outstanding options and warrants.

         COMMON STOCK

         The holders of the common stock are entitled to one vote for each share
held of record on all matters submitted to a vote of stockholders. Our Amended
and Restated Certificate of Incorporation and By-Laws do not provide for
cumulative voting rights in the election of directors. Accordingly, holders of a
majority of the shares of common stock entitled to vote in any election of
directors may elect all of the directors standing for election. Holders of
common stock are entitled to receive ratably such dividends as may be declared
by the Board out of funds legally available therefor. In the event of our
liquidation, dissolution or winding up, holders of common stock are entitled to
share ratably in the assets remaining after payment of liabilities. Holders of
common stock have no preemptive, conversion or redemption rights. All of the
outstanding shares of common stock are fully-paid and nonassessable.

         PREFERRED STOCK

         Our Board of Directors may, without stockholder approval, establish and
issue shares of one or more classes or series of preferred stock having the
designations, number of shares, dividend rates, liquidation preferences,
redemption provisions, sinking fund provisions, conversion rights, voting rights
and other rights, preferences and limitations that our Board may determine. The
Board may authorize the issuance of

                                     - 32-
<PAGE>

preferred stock with voting, conversion and economic rights senior to the common
stock so that the issuance of preferred stock could adversely affect the market
value of the common stock. The creation of one or more series of preferred stock
may adversely affect the voting power or other rights of the holders of common
stock. The issuance of preferred stock, while providing flexibility in
connection with possible acquisitions and other corporate purposes could, among
other things and under some circumstances, have the effect of delaying,
deferring or preventing a change in control without any action by stockholders.

         WARRANTS

         On January 18, 2000, America First Associates Corp., acting as our
placement agent, completed a private placement of 233,000 shares of common stock
at $15.00 a share. In connection with this private placement, we issued warrants
to purchase 18,640 shares to America First Associates Corp. at an exercise price
of $15.00 per share. The warrants expire January 18, 2005. The exercise price
and number of shares into which such warrants are exercisable are subject to
adjustment under certain circumstances including a stock split of, or stock
dividend on, or a reclassification of the common stock. We agreed to file a
registration statement with the Securities and Exchange Commission to register
the shares within 90 days after the closing of the offering and to use our best
efforts to have such registration statement declared effective. We have also
granted certain piggyback rights to America First Associates Corp.

         The warrants may be exercised in whole or in part, subject to the
limitations provided in the warrants. Any warrant holders who do not exercise
their warrants prior to the conclusion of the exercise period will forfeit the
right to purchase the shares of common stock underlying the warrants and any
outstanding warrants will become void and be of no further force or effect.

         Holders of the warrants have no voting, preemptive, liquidation or
other rights of a stockholder, and no dividends will be declared on the
warrants.

         We have agreed to pay all registration expenses incurred in connection
with the registration of the common stock issuable upon exercise of the
warrants.

                    DELAWARE BUSINESS COMBINATION PROVISIONS

         We are governed by the provisions of Section 203 of the Delaware
General Corporation Law ("DGCL"). In general, this statute prohibits a publicly
held Delaware corporation from engaging, under certain circumstances, in a
"business combination" with an "interested stockholder" for a period of three
years after the date of the transaction in which the person became an interested
stockholder unless:

o    prior to the date at which the stockholder became an interested
     stockholder, the Board of Directors approved either the business
     combination or the transaction in which the person became an interested
     stockholder;

o    the stockholder acquired more than 85% of the outstanding voting stock of
     the corporation (excluding shares held by directors who are officers and
     shares held in certain employee stock plans) upon consummation of the
     transaction in which the stockholder became an interested stockholder; or

o    the business combination is approved by the Board of Directors and by at
     least 66-2/3% of the outstanding voting stock of the corporation (excluding
     shares held by the interested stockholder) at a meeting of stockholders
     (and not by written consent) held on or after the date such stockholder
     became an interested stockholder.

                                     - 33-
<PAGE>

         An "interested stockholder" is a person who, together with affiliates
and associates, owns (or at any time within the prior three years did own) 15%
or more of the corporation's voting stock. Section 203 defines a "business
combination" to include, without limitation, mergers, consolidations, stock
sales and asset-based transactions and other transactions resulting in a
financial benefit to the interested stockholder.

                    INDEMNIFICATION OF DIRECTORS AND OFFICERS

         Section 102(b)(7) of the DGCL enables a corporation in its original
certificate of incorporation or an amendment thereto to eliminate or limit the
personal liability of a director to a corporation or its stockholders for
violations of the director's fiduciary duty, except:

o      for any breach of a director's duty of loyalty to the corporation or its
       stockholders,

o      for acts or omissions not in good faith or which involve intentional
       misconduct or a knowing violation of law,

o      pursuant to Section 174 of the DGCL (providing for liability of directors
       for unlawful payment of dividends or unlawful stock purchases or
       redemptions), or

o      for any transaction from which a director derived an improper personal
       benefit.

The Amended and Restated Certificate of Incorporation of SmartServ provides in
effect for the elimination of the liability of directors to the extent permitted
by the DGCL.

         Section 145 of the DGCL provides, in summary, that directors and
officers of Delaware corporations are entitled, under certain circumstances, to
be indemnified against all expenses and liabilities (including attorney's fees)
incurred by them as a result of suits brought against them in their capacity as
a director or officer, if they acted in good faith and in a manner they
reasonably believed to be in or not opposed to the best interests of the
corporation, and, with respect to any criminal action or proceeding, if they had
no reasonable cause to believe their conduct was unlawful; provided, that no
indemnification may be made against expenses in respect of any claim, issue or
matter as to which they shall have been adjudged to be liable to the
corporation, unless and only to the extent that the court in which such action
or suit was brought shall determine upon application that, despite the
adjudication of liability but in view of all the circumstances of the case, they
are fairly and reasonably entitled to indemnity for such expenses which the
court shall deem proper. Any such indemnification may be made by the corporation
only as authorized in each specific case upon a determination by the
stockholders or disinterested directors that indemnification is proper because
the indemnitee has met the applicable standard of conduct. SmartServ's By-Laws
entitle officers and directors of SmartServ to indemnification to the fullest
extent permitted by the DGCL.

         SmartServ has agreed to indemnify each of its directors and certain
officers against certain liabilities, including liabilities under the Securities
Act of 1933. In addition, SmartServ maintains an insurance policy with respect
to potential liabilities of its directors and officers, including potential
liabilities under the Securities Act of 1933.

         Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be permitted to directors, officers and controlling persons of
SmartServ pursuant to the provisions described above, or otherwise, SmartServ
has been advised that in the opinion of the Securities and Exchange Commission
such indemnification is against public policy as expressed in the Securities Act
of 1933 and is, therefore, unenforceable. In the event that a claim for
indemnification against such liabilities (other than the payment by SmartServ of
expenses incurred or paid by a director, officer or controlling person of
SmartServ in the successful defense of any action, suit or proceeding) is
asserted by such director, officer or controlling person

                                     - 34-
<PAGE>

in connection with the securities being registered, SmartServ will, unless in
the opinion of its counsel the matter has been settled by controlling precedent,
submit to a court of appropriate jurisdiction the question whether such
indemnification by it is against public policy as expressed in the Securities
Act and will be governed by the final adjudication of such issue.

                       WHERE YOU CAN FIND MORE INFORMATION

         We file reports, proxy statements and other information with the
Securities and Exchange Commission. You may read and copy any report, proxy
statement or other information we file with the Commission at the Public
Reference Room at 450 Fifth Street, N.W., Washington, D.C. 20549 and at the
Commission's Regional Offices at 75 Park Place, Room 1400, New York, New York
10007 and Citicorp Center, 500 West Madison Street, Suite 1400, Chicago,
Illinois 60661. You may obtain information on the operation of the Public
Reference Room by calling the Commission at 1-800-SEC-0330. In addition, we file
electronic versions of these documents on the Commission's Electronic Data
Gathering Analysis and Retrieval, or EDGAR, System. The Commission maintains a
website at http.//www.sec.gov that contains reports, proxy statements and other
information filed with the Commission.

         We have filed a registration statement on Form SB-2 with the Commission
to register the shares of our common stock to be sold by the selling
stockholders. This prospectus is part of that registration statement and, as
permitted by the Commission's rules, does not contain all of the information set
forth in the registration statement. For further information with respect to us
or our common stock, you may refer to the registration statement and to the
exhibits and schedules filed as part of the registration statement. You can
review a copy of the registration statement and its exhibits and schedules at
the public reference room maintained by the Commission, and on the Commission's
web site, as described above. You should note that statements contained in this
prospectus that refer to the contents of any contract or other document are not
necessarily complete. Such statements are qualified by reference to the copy of
such contract or other document filed as an exhibit to the registration
statement.

                                 TRANSFER AGENT

         The Transfer Agent and Registrar for the common stock is Continental
Stock Transfer & Trust Company, Two Broadway, New York, New York 10004. Its
telephone number is (212) 509-4000.

                                  LEGAL MATTERS

         The validity of the shares of common stock offered in this prospectus
has been passed upon for us by Parker Chapin LLP, The Chrysler Building, 405
Lexington Avenue, New York, New York 10174. Its telephone number is (212)
704-6000.

                                     EXPERTS

         The financial statements of SmartServ Online, Inc. at June 30, 1999 and
1998, and for each of the three years in the period ended June 30, 1999,
appearing in this Prospectus and Registration Statement have been audited by
Ernst & Young LLP, independent auditors, as set forth in their report thereon
(which contains an explanatory paragraph describing conditions that raise
substantial doubt about the Company's ability to continue as a going concern as
described in Note 1 to the financial statements) appearing elsewhere herein, and
are included in reliance upon such report given on the authority of such firm as
experts in accounting and auditing.




                                     - 35-
<PAGE>


- --------------------------------------------------------------------------------

                                     [LOGO]

                             SMARTSERV ONLINE, INC.
                                     351,640
                                     Shares
                                       of
                                  Common Stock

                                   PROSPECTUS



YOU SHOULD RELY ONLY ON THE INFORMATION CONTAINED IN THIS DOCUMENT OR THAT WE
HAVE REFERRED YOU TO. WE HAVE NOT AUTHORIZED ANYONE TO PROVIDE YOU WITH
INFORMATION THAT IS DIFFERENT. THIS PROSPECTUS IS NOT AN OFFER TO SELL COMMON
STOCK AND IS NOT SOLICITING AN OFFER TO BUY COMMON STOCK IN ANY STATE WHERE THE
OFFER OR SALE IS NOT PERMITTED.

                                 April __, 2000

- --------------------------------------------------------------------------------

<PAGE>


                                     PART II

                     INFORMATION NOT REQUIRED IN PROSPECTUS

Item 24. INDEMNIFICATION OF DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS.

         Section 145 of the General Corporation Law of Delaware ("DGCL")
provides that directors, officers, employees or agents of Delaware corporations
are entitled, under certain circumstances, to be indemnified against expenses
(including attorneys' fees) and other liabilities actually and reasonably
incurred by them in connection with any suit brought against them in their
capacity as a director, officer, employee or agent, if they acted in good faith
and in a manner they reasonably believed to be in or not opposed to the best
interests of the corporation, and with respect to any criminal action or
proceeding, if they had no reasonable cause to believe their conduct was
unlawful. Section 145 also provides that directors, officers, employees and
agents may also be indemnified against expenses (including attorneys' fees)
actually and reasonably incurred by them in connection with a derivative suit
bought against them in their capacity as a director, if they acted in good faith
and in a manner they reasonably believed to be in or not opposed to the best
interests of the corporation, except that no indemnification may be made without
court approval if such person was adjudged liable to the corporation.

         Article Tenth of the registrant's Certificate of Incorporation provides
that the registrant shall indemnify any and all persons whom it shall have power
to indemnify to the fullest extent permitted by the DGCL. Article VI of the
registrant's by-laws provides that the registrant shall indemnify authorized
representatives of the registrant to the fullest extent permitted by the DGCL.
The registrant's by-laws also permit the registrant to purchase insurance on
behalf of any such person against any liability asserted against such person and
incurred by such person in any capacity, or out of such person's status as such,
whether or not the registrant would have the power to indemnify such person
against such liability under the foregoing provision of the by-laws.

         The registrant maintains a directors and officers liability insurance
policy with National Union Fire Insurance Company of Pittsburgh, PA. The policy
insures the directors and officers of the registrant against loss arising from
certain claims made against such directors or officers by reason of certain
wrongful acts.

Item 25. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.

         The following table sets forth the expenses in connection with the
issuance and distribution of the securities being registered hereby. All such
expenses will be borne by the registrant; none shall be borne by any selling
stockholders.

Securities and Exchange
   Commission registration fee                         $ 5,901
Legal fees and expenses (1)                            $20,000
Accounting fees and expenses (1)                       $20,000
Miscellaneous (1)                                      $ 1,099
Total                                                  $47,000
- -------------------------------

(1) Estimated.


                                     II-1
<PAGE>


Item 26. RECENT SALES OF UNREGISTERED SECURITIES.

         On May 29, 1997, the Company issued a $550,000 promissory note and
warrants to purchase 45,302 shares of common stock to Zanett Lombardier, Ltd.
("ZLL") for $550,000. On each of July 21, 1997 and September 16, 1997, the
Company issued an additional $111,111 promissory note and warrants to purchase
an additional 9,151 shares of common stock to ZLL for $111,111. The warrants are
subject to antidilution provisions and have exercise prices of $4.97 and $6.07
per share. Zanett Securities Corporation ("Zanett") received fees of $78,576 for
its services in connection with such transactions. Additionally, Zanett received
warrants to purchase 15,899 shares of common stock. Such warrants are subject to
antidilution provisions and have exercise prices of $4.97 and $6.07. The
promissory notes and warrants were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On September 16, 1997, the Company issued warrants to purchase 50,083
shares of common stock to ZLL as a default penalty under the ZLL notes. The
warrants have an exercise price of 50% of the closing price of the Company's
common stock on the exercise date. On November 16, 1999, ZLL exercised on a
cashless basis all of such warrants in exchange for 25,042 shares of common
stock. No sales commissions were paid in connection with such transactions. The
warrants were issued in reliance upon the exemption from registration provided
by Section 4 (2) of the Securities Act. The shares were issued in reliance upon
the exemption from registration provided by Section 3 (a) (9) of the Securities
Act.

         On September 29, 1997, the Company issued 4,000 prepaid common stock
purchase warrants ("Prepaid Warrants") to 12 investors for $4,000,000. Included
in such amount was $772,222 of the promissory notes issued to ZLL and $63,837 of
accrued interest thereon which were cancelled in connection with this
transaction. The Prepaid Warrants are convertible into a number of shares of
common stock of the Company that is equal to $1,000 divided by the applicable
exercise price. The exercise price is 70% of the average closing bid price of
the common stock for the 10 trading days ending on the day prior to exercise of
such warrants, reduced by 1% for each 60 day period the Prepaid Warrants remain
unexercised, but in no event above $8.40 per share. Zanett received a commission
of $400,000, an unaccountable expense allowance of $120,000, and warrants to
purchase 135,906 shares, subject to antidilution provisions, of common stock at
$4.97 per share in connection with such transaction. The Prepaid Warrants, and
the warrants issued to Zanett, were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On September 29, 1997, the Company issued 113,250 warrants to Bruno
Guazzoni and, subject to stockholder approval, agreed to issue to him warrants
to purchase an additional 692,120 shares of common stock. These additional
warrants were approved by the stockholders and issued in April 1998. The
warrants are subject to antidilution provisions and have an exercise price of
$4.97 per share. No sales commissions were paid in connection with such
transaction. The warrants were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         Between January 13, 1998 and March 21, 2000 an aggregate of 3,388
Prepaid Warrants were converted into an aggregate of 1,209,738 shares of common
stock of the Company. No sales commissions were paid in connection with such
conversions. The shares were issued in reliance upon the exemption from
registration provided by Section 3 (a) (9) of the Securities Act.

         On January 2, 1998 and March 3, 1998, the Company issued warrants to
purchase 16,666 and 20,833 shares of common stock, respectively, in connection
with consulting contracts. The warrants have exercise prices of $3.75 and $15.75
to $19.50, respectively. No sales commissions were paid in

                                      II-2
<PAGE>

connection with such transactions. The warrants were issued in reliance upon the
exemption from registration provided by Section 4 (2) of the Securities Act.

         On August 31, 1998, the Company issued 32,953 shares of common stock to
ZLL and 17,047 shares of common stock to Bruno Guazzoni in consideration for
their agreeing to certain restrictions on the exercise of the Prepaid Warrants
and the resale of the shares of common stock issuable on exercise thereof. No
sales commissions were paid in connection with such transaction. The shares were
issued in reliance upon the exemption from registration provided by Section 4
(2) of the Securities Act.

         On September 8, 1998, the Company issued warrants to purchase 3,000
shares of common stock to DTN for prepayment of certain guaranteed payments in
accordance with the Software License and Service Agreement between the parties
dated April 23, 1998. Such warrants are exercisable at $3.00 per share of common
stock. These warrants were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act. No sales
commissions were paid in connection with such transaction.

         On November 17, 1998, the Company issued 125,000 shares of common stock
and warrants to purchase 16,667 shares of common stock, exercisable at $5.00 per
share until November 11, 2001, to Steven Francesco, a former officer of the
Company, as partial consideration for the settlement of his claims against the
Company and certain of its officers and directors. The shares and warrants were
issued in reliance upon the exemption from registration provided by Section 4(2)
of the Securities Act. No sales commissions were paid in connection with such
transaction.

         Between November 20, 1998 and December 3, 1998, the Company issued
convertible promissory notes in the amount of $500,000 and warrants to purchase
833,333 shares of common stock to 6 investors for $500,000. Such warrants are
exercisable at $.60 per share and expire on November 19, 2003. Spencer Trask
Securities, Inc. ("Spencer Trask"), the placement agent, received a commission
of $50,000 and an unaccountable expense allowance of $15,000 in connection with
such transaction. Additionally, the Company issued warrants to purchase 166,667
shares of common stock to Spencer Trask exercisable at $.72 per share through
November 29, 2003. These promissory notes and warrants were issued in reliance
upon the exemption from registration provided by Section 4 (2) of the Securities
Act.

         On January 14, 1999, the Company issued 10,000 shares of common stock
to Arnhold & S. Bleichroeder, Inc. ("ASB"), an investor in the Company's Prepaid
Warrants, in consideration of an agreement to waive certain events of default
under such Prepaid Warrants. No sales commissions were paid in connection with
such transaction. These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On January 20, 1999, the Company agreed to cancel warrants to purchase
20,833 shares of common stock exercisable at $15.75 and $19.50 per share to Mr.
Steven Rosner, a financial advisor to the Company, and to grant Mr. Rosner
warrants to purchase 40,833 shares of common stock at $.60 per share for his
efforts in arranging the Company's relationship with Spencer Trask. These
warrants expire on March 4, 2003 and January 19, 2004 and were issued in
reliance upon the exemption from registration provided by Section 4 (2) of the
Securities Act.

         On January 28, 1999, the Company issued a convertible promissory note
in the amount of $50,000 and warrants to purchase 83,333 shares of common stock
to Mr. Bruno Guazzoni, an investor in the Company's Prepaid Warrants, for
$50,000. Such warrants are exercisable at $.60 per share and expire on November
19, 2003. Spencer Trask, the placement agent, received a commission of $5,000,
an unaccountable expense allowance of $1,500 and warrants to purchase 16,667
shares of common stock at $.72 per share through January 26, 2004 in connection
with this transaction. The promissory note and the

                                      II-3
<PAGE>

warrants were issued in reliance upon the exemption from registration provided
by Section 4 (2) of the Securities Act.

         On July 6, 1999, the Company issued 180,000 shares of common stock to
ASB to settle the Company's obligation to ASB pursuant to the default provisions
of the Prepaid Warrants. No sales commissions were paid in connection with such
transaction. These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On December 28, 1999, the Board of Directors of the Company approved
the payment to Sebastian E. Cassetta and Mario F. Rossi in stock of the bonus
payable to them for 1999 under their employment agreements. Pursuant thereto, in
March 2000 the Company issued 148,000 shares of common stock to Mr. Cassetta and
54,000 shares to Mr. Rossi. No sales commissions were paid in connection with
such transaction. These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On January 4, 2000, the Company issued 618,239 and 206,080 shares of
common stock to Sebastian E. Cassetta and Mario F. Rossi, respectively, pursuant
to Stock Purchase Agreements dated December 29, 1998 between the Company and
each of them. No sales commissions were paid in connection with such
transactions. These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On January 18, 2000, the Company issued 233,000 shares of common stock
to 24 investors. America First Associates Corp., the placement agent, received a
commission of 8% of the aggregate purchase price of the shares purchased in the
offering, an unaccountable expense allowance of $25,000 in connection with such
transaction and warrants to purchase 18,640 shares. These shares and warrants
were issued in reliance upon the exemption from registration provided by Section
4 (2) of the Securities Act.

         On January 18, 2000, the Company issued an additional 100,000 shares of
common stock to 14 investors. No sales commissions were paid in connection with
such transaction. These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On January 20, 2000, the Company issued to DTN a warrant for the
purchase of 300,000 shares of the Company's common stock at $8.60 per share in
exchange for $324,000. The warrant will expire on November 17, 2000. No sales
commissions were paid in connection with such transaction. The warrant was
issued in reliance upon the exemption from registration provided by Section 4
(2) of the Securities Act.

Item 27. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
         -------------------------------------------

(a)      Exhibits:

         The following exhibits are filed as part of this registration
statement:

      EXHIBIT                                                  DESCRIPTION
      -------                                                  -----------

3.1               Amended and Restated Certificate of Incorporation of the
                  Company***
3.2               Certificate of Amendment to the Amended and Restated
                  Certificate of Incorporation filed on June 1, 1998 *
3.3               Certificate of Amendment to the Amended and Restated
                  Certificate of Incorporation filed on October 16, 1998*

                                      II-4
<PAGE>

3.4               By-laws of the Company, as amended***
4.1               Specimen Certificate of the Company's Common Stock***
4.2               Placement Agent Agreement dated as of January 11, 2000 between
                  the Company and America First Associates Corp.+
5.1               Opinion of Parker Chapin Flattau & Klimpl, LLP+
10.1              Information Distribution License Agreement dated as of July
                  18, 1994 between the Company and S&P ComStock, Inc.***
10.2              New York Stock Exchange, Inc. Agreement for Receipt and Use of
                  Market Data dated as of August 11, 1994 between the Company
                  and the New York Stock Exchange, Inc.***
10.3              The Nasdaq Stock Market, Inc. Vendor Agreement for Level 1
                  Service and Last Sale Service dated as of September 12, 1994
                  between the Company and The Nasdaq Stock Exchange, Inc.
                  ("Nasdaq")***
10.4              Amendment to Vendor Agreement for Level 1 Service and Last
                  Sale Service dated as of October 11, 1994 between the Company
                  and Nasdaq***
10.5              Lease Agreement dated as of March 4, 1994, between the Company
                  and One Station Place, L.P. regarding the Company's Stamford,
                  Connecticut offices***
10.6              Lease Modification and Extension Agreement, dated February 6,
                  1996, between the Company and One Station Place, L.P.
                  regarding the Company's Stamford, Connecticut offices****
10.7              Form of 1996 Stock Option Plan*****
10.8              Asset Purchase and Software License and Service Agreements
                  between SmartServ Online, Inc. and Data Transmission Network
                  Corporation, dated April 23, 1998******
10.9              Amendment to the Software and License Agreement between
                  SmartServ Online, Inc. and Data Transmission Network
                  Corporation, dated June 24, 1999. Portions of this exhibit
                  (indicated by asterisks) have been omitted pursuant to an
                  order by the Securities and Exchange Commission dated December
                  2, 1999, granting confidential treatment under the Securities
                  Exchange Act of 1934 and the omitted portions have been filed
                  separately with the Securities and Exchange Commission *
10.10             Letter agreement dated August 26, 1999, amending the Amendment
                  to the Software and License Agreement between SmartServ
                  Online, Inc. and Data Transmission Network Corporation, dated
                  June 24, 1999. Portions of this exhibit (indicated by
                  asterisks) have been omitted pursuant to an order by the
                  Securities and Exchange Commission dated December 2, 1999,
                  granting confidential treatment under the Securities Exchange
                  Act of 1934 and the omitted portions have been filed
                  separately with the Securities and Exchange Commission *
10.11             Amended and Restated Employment Agreement between SmartServ
                  Online, Inc. and Sebastian E. Cassetta, dated January 1, 1999*
10.12             Restricted Stock Purchase Agreement between SmartServ Online,
                  Inc. and Sebastian E. Cassetta, dated December 29, 1998*
10.13             Employment Agreement between SmartServ Online, Inc. and Mario
                  F. Rossi, dated January 1, 1999*
10.14             Restricted Stock Purchase Agreement between SmartServ Online,
                  Inc. and Mario F. Rossi, dated December 29, 1998*
23.1              Consent of Ernst & Young LLP+
23.2              Consent of Parker Chapin Flattau & Klimpl, LLP (Included in
                  Exhibit 5.1)
24.1              Power of Attorney of certain directors and officers of
                  SmartServ (Included as part of the signature page beginning on
                  page II-7 of this filing)
- ------------


                                      II-5
<PAGE>

+                 Filed herewith
*                 Filed as an exhibit to the Company's Annual Report on Form
                  10-KSB for the fiscal year ended June 30, 1999
**                Filed as an exhibit to the Company's Annual Report on Form
                  10-KSB for the fiscal year ended June 30, 1997
***               Filed as an exhibit to the Company's registration statement on
                  Form SB-2 (Registration No. 333-114)
****              Filed as an exhibit to the Company's Annual Report on Form
                  10-KSB for the fiscal year ended June 30, 1996
*****             Filed as an exhibit to the Company's Proxy Statement dated
                  October 10, 1996
******            Filed as an exhibit to the Company's Quarterly Report on Form
                  10-QSB for the period ended March 31, 1998

Item 28. UNDERTAKINGS.
         -------------

(A)      The undersigned registrant hereby undertakes:

         (1)      To file, during any period in which offers or sales are being
                  made, a post-effective amendment to this registration
                  statement to:

                  (i)      Include any prospectus required by Section 10(a)(3)
                           of the Securities Act of 1933;

                  (ii)     Reflect in the prospectus any facts or events which,
                           individually or together, represent a fundamental
                           change in the information set forth in the
                           registration statement; and

                  (iii)    Include any material information with respect to the
                           plan of distribution not previously disclosed in the
                           registration statement or any material change to such
                           information in the registration statement

         (2)      That, for the purpose of determining any liability under the
                  Securities Act of 1933, each such post-effective amendment
                  shall be deemed to be a new registration statement relating to
                  the securities offered therein, and the offering therein, and
                  the offering of such securities at that time shall be deemed
                  to be the initial bona fide offering thereof.

         (3)      To remove from registration by means of a post-effective
                  amendment any of the securities being registered which remain
                  unsold at the termination of the offering.

(B)      Undertaking Required by Regulation S-B, Item 512(e).

         Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be permitted to directors, officers or controlling persons
pursuant to the foregoing provisions, or otherwise, the registrant has been
advised that in the opinion of the Securities and Exchange Commission such
indemnification is against public policy as expressed in the Securities Act of
1933 and is, therefore, unenforceable. In the event that a claim for
indemnification against such liabilities (other than the payment by the
registrant of expenses incurred or paid by a director, officer or controlling
person of the registrant in the successful defense of any action, suit or
proceeding) is asserted by such director, officer or controlling person in
connection with the securities being registered, the registrant will, unless in
the opinion of its counsel that the matter has been settled by controlling
precedent, submit to a court of appropriate jurisdiction the question whether
such indemnification by it is against public policy as expressed in the
Securities Act of 1933 and will be governed by the final adjudication of such
issue.

                                      II-6
<PAGE>

(C)               Undertaking Required by Regulation S-B, Item 512(f)

         The undersigned registrant hereby undertakes that, for purposes of
determining any liability under the Securities Act of 1933, each filing of the
registrant's annual report pursuant to Section 13(a) or 15(d) of the Securities
Exchange Act of 1934 that is incorporated by reference in the registration
statement shall be deemed to be a new registration statement relating to the
securities offered therein, and the offering of such securities at the time
shall be deemed to be the initial bona fide offering thereof.




                                      II-7
<PAGE>




                                   SIGNATURES

         Pursuant to the requirements of the Securities Act of 1933, the
registrant has duly caused this registration statement to be signed on its
behalf by the undersigned, thereunto duly authorized, in the City of Stamford,
State of Connecticut, on the 17th day of April, 2000.

                                     SmartServ Online, Inc.


                                     By:  /s/ Sebastian E. Cassetta
                                          ------------------------------
                                          Sebastian E. Cassetta
                                          Chairman of the Board, Chief Executive
                                          Officer and Secretary


                                POWER OF ATTORNEY

         The undersigned directors and officers of SmartServ Online, Inc. hereby
constitute and appoint Sebastian E. Cassetta, Mario F. Rossi and Thomas W.
Haller and each of them, with full power to act without the other and with full
power of substitution and resubstitution, our true and lawful attorneys-in-fact
with full power to execute in our name and behalf in the capacities indicated
below any and all amendments (including post-effective amendments and amendments
thereto) to this registration statement under the Securities Act of 1933 and to
file the same, with all exhibits thereto and other documents in connection
therewith, with the Securities and Exchange Commission and hereby ratify and
confirm each and every act and thing that such attorneys-in-fact, or any them,
or their substitutes, shall lawfully do or cause to be done by virtue thereof.

         Pursuant to the requirements of the Securities Act of 1933, this
registration statement has been signed by the following persons in the
capacities and on the dates indicated.

<TABLE>
<CAPTION>
         Signature                                 Title                                  Date
         ---------                                 -----                                  ----
<S>                                      <C>                                     <C>
    /s/ Sebastian E. Cassetta             Chairman of the Board,                  April 17, 2000
- ---------------------------------------   Chief Executive Officer,
    Sebastian E. Cassetta                 Secretary and Director


    /s/ Mario F. Rossi                    Vice President and                      April 17, 2000
- ---------------------------------------   Director
    Mario F. Rossi


    /s/ Thomas W. Haller                  Vice President, Treasurer               April 17, 2000
- ---------------------------------------  (Chief Financial Officer and Chief
    Thomas W. Haller                      Accounting Officer)


                                          Director                                April __, 2000
- ---------------------------------------
    Claudio Guazzoni

                                          Director                                April __, 2000
- ---------------------------------------
    Stephen Lawler
</TABLE>

                                      II-8
<PAGE>

<TABLE>
<CAPTION>

<S>                                     <C>                                                 <C>
    /s/ Robert H. Steele                  Director                                April 17, 2000
- ---------------------------------------
    Robert H. Steele

    /s/ L. Scott Perry                    Director                                April 17, 2000
- ---------------------------------------
    L. Scott Perry

   /s/ Catherine Cassel Talmadge          Director                                April 17, 2000
- ---------------------------------------
    Catherine Cassel Talmadge

    /s/ Charles R. Wood                   Director                                April 17, 2000
- ---------------------------------------
    Charles R. Wood
</TABLE>

<PAGE>

                          INDEX TO FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                                                                          PAGE
                                                                                                          ----

UNAUDITED INTERIM FINANCIAL STATEMENTS FOR THE THREE MONTHS AND SIX
MONTHS ENDED DECEMBER 31, 1999

<S>                                                                                                       <C>
Balance  Sheets  as of June 30,  1999 and  December  31,  1999  (unaudited)                                F-2
Statements of Operations for the three month and the six month periods
    ended December 31, 1999 and 1998 (unaudited)                                                           F-4
Statement of  Changes in Stockholders' Deficiency
    for the six months ended December 31, 1999 (unaudited)                                                 F-5
Statements of Cash Flows for the three month and the six month periods
    ended December 31, 1999 and 1998 (unaudited)                                                           F-6
Notes to Unaudited Financial Statements                                                                    F-7

FINANCIAL STATEMENTS FOR THE FISCAL YEARS ENDING JUNE 30, 1999 AND JUNE 30,
1998 AND JUNE 30, 1997

Report of Independent Auditors                                                                             F-13
Balance Sheets as of June 30, 1999 and 1998                                                                F-14
Statements of Operations for the years
    ended June 30, 1999, 1998 and 1997                                                                     F-16
Statement of Stockholders' Equity (Deficiency)
    for the years ended June 30, 1997, 1998 and 1999                                                       F-17
Statements of Cash Flows for the years
    ended June 30, 1999, 1998 and 1997                                                                     F-21
Notes to Financial Statements                                                                              F-22
</TABLE>






                                      F-1
<PAGE>



                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS

<TABLE>
<CAPTION>
                                                                             DECEMBER 31,               JUNE 30,
                                                                                 1999                     1999
                                                                          --------------------     -------------------
                                                                              (UNAUDITED)

ASSETS

Current assets
<S>                                                                         <C>                    <C>
   Cash and cash equivalents                                                $      371,581         $       2,165,551
   Accounts receivable                                                             386,007                   348,278
   Prepaid expenses                                                                 51,777                    50,150
                                                                          --------------------     -------------------
Total current assets                                                               809,365                 2,563,979
                                                                          --------------------     -------------------

Property and equipment, net                                                        461,198                   498,448

Other assets
   Capitalized software development costs,
      net of accumulated amortization of $202,834 at
      December 31, 1999 and $82,108 at June 30, 1999                             1,115,906                   683,337
   Security deposits                                                                73,374                    74,834
                                                                          --------------------     -------------------
                                                                                 1,189,280                   758,171
                                                                          --------------------     -------------------

Total Assets                                                                $    2,459,843         $       3,820,598
                                                                          ====================     ===================
</TABLE>


                                      F-2
<PAGE>

                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>

                                                                               DECEMBER 31,               JUNE 30,
                                                                                  1999                     1999
                                                                          --------------------     -------------------
                                                                              (UNAUDITED)
LIABILITIES AND STOCKHOLDERS' DEFICIENCY
Current liabilities
<S>                                                                          <C>                     <C>
   Accounts payable                                                          $      886,196          $       780,543
   Accrued liabilities                                                              358,359                  474,189
   Accrued liabilities to warrant holders                                                --                1,311,365
   Salaries payable                                                                  48,193                   93,443
   Capital lease obligation                                                          23,942                   70,147
   Deferred revenues - current portion                                            1,656,632                1,656,632
                                                                          -------------------      -------------------
Total current liabilities                                                         2,973,322                4,386,319
                                                                          -------------------      -------------------

Deferred revenues - long-term portion                                             3,313,267                4,141,579

COMMITMENTS AND CONTINGENCIES - NOTE 7

STOCKHOLDERS' DEFICIENCY
Preferred stock - $0.01 par value
   Authorized - 1,000,000 shares
   Issued and outstanding - None
Common stock - $.01 par value
   Authorized - 40,000,000 shares
   Issued and outstanding - 1,199,787 shares at June 30, 1999
       and 1,460,215 shares at December 31, 1999                                     14,601                   11,998
Common stock subscribed                                                             675,853                1,812,554
Notes receivable from officers                                                     (675,853)              (1,812,554)
Additional paid-in capital                                                       42,121,283               20,679,611
Unearned compensation                                                            (2,920,394)              (3,452,904)
Accumulated deficit                                                             (43,042,236)             (21,946,005)
                                                                          --------------------     -------------------
Total stockholders' deficiency                                                   (3,826,746)              (4,707,300)
                                                                          --------------------     -------------------

Total Liabilities and Stockholders' Deficiency                              $     2,459,843          $     3,820,598
                                                                          ====================     ===================
</TABLE>

See accompanying notes.




                                      F-3
<PAGE>




                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF OPERATIONS
                                   (UNAUDITED)
<TABLE>
<CAPTION>

                                                          THREE MONTHS                             SIX MONTHS
                                                       ENDED DECEMBER 31                       ENDED DECEMBER 31

                                             ---------------------------------------  -------------------------------------
                                                    1999                1998                1999               1998
                                             -------------------   -----------------  -----------------   -----------------

Revenues                                     $       912,621       $      344,024     $     1,720,913     $      693,729
                                             -------------------   -----------------  -----------------   -----------------

Costs and expenses:
<S>                                                  <C>                  <C>                 <C>                <C>
   Costs of revenues                                 207,779              182,437             445,412            389,521
   Product development expenses                       87,377               24,170             134,222             51,216
   Selling, general and administrative
      expenses                                       725,427              666,693           1,302,974          1,167,130
   Stock-based compensation                       21,362,068              335,004          21,635,019            665,425
                                             -------------------   -----------------  -----------------   -----------------
   Total costs and expenses                       22,382,651            1,208,304          23,517,627          2,273,292
                                             -------------------   -----------------  -----------------   -----------------

Loss from operations                             (21,470,030)            (864,280)        (21,796,714)        (1,579,563)
                                             -------------------   -----------------  -----------------   -----------------

Other income (expense):
   Interest income                                     2,016                  706              13,033              2,908
   Interest expense and other
     financing costs                                 (30,250)            (669,701)            (30,250)          (810,797)
   Prepaid warrant costs                             717,700                   --             717,700                 --
                                             -------------------   -----------------  -----------------   -----------------
                                                     689,466             (668,995)            700,483           (807,889)
                                             -------------------   -----------------  -----------------   -----------------

Net loss                                     $   (20,780,564)      $   (1,533,275)    $   (21,096,231)    $   (2,387,452)
                                             ===================   =================  =================   =================

Basic and diluted earnings per
   common share                              $        (14.75)      $        (1.41)    $        (15.19)    $        (2.36)
                                             ===================   =================  =================   =================

Weighted average shares outstanding               1,409,046             1,089,881          1,388,546           1,010,487
                                             ===================   =================  =================   =================
</TABLE>
See accompanying notes.




                                      F-4
<PAGE>




                             SMARTSERV ONLINE, INC.

                STATEMENT OF CHANGES IN STOCKHOLDERS' DEFICIENCY

                       SIX MONTHS ENDED DECEMBER 31, 1999
                                   (UNAUDITED)
<TABLE>
<CAPTION>

                                                                        NOTES
                                    COMMON STOCK          COMMON     RECEIVABLE    ADDITIONAL
                                                PAR        STOCK        FROM         PAID-IN       UNEARNED      ACCUMULATED
                                  SHARES       VALUE    SUBSCRIBED    OFFICERS       CAPITAL     COMPENSATION      DEFICIT
                                ---------- ----------- ------------- ------------- ------------- -------------- --------------

<S>                             <C>         <C>         <C>          <C>           <C>           <C>            <C>
Balances at June 30, 1999       1,199,787   $11,998     $1,812,554   $(1,812,554)  $20,679,611   $(3,452,904)   $(21,946,005)

Issuance of Common Stock in
  connection with the
  settlement of obligations
  to a Prepaid Warrant holder     180,000     1,800             --           --        266,895           --               --

Issuance of Common Stock upon
  exercise of employee stock
  options                           8,195        81             --           --         10,494           --               --

Issuance of warrants to
  purchase 200,000 shares of
  Common Stock in connection
  with investment advisory            --         --             --           --         60,000      (60,000)              --
  services

Conversion of 87.8 Prepaid
  Common Stock Purchase
  Warrants into Common Stock      30,525        305             --           --           (305)          --               --

Revaluation of subscriptions
  for 824,319 shares of
  Common Stock and notes
  receivable in connection
  with officers' employment           --         --     (1,194,315)   1,194,315             --           --               --
  contracts

 Subscriptions for  76,818
  shares of Common Stock and
  notes receivable in
  connection with restricted
  stock purchase agreement           --          --         57,614      (57,614)            --           --               --

Issuance of Common Stock upon
  exercise of warrants to
  purchase Common Stock           41,708        417             --           --         62,079           --               --

Amortization of unearned
   compensation over the term
   of consulting agreements           --         --             --           --             --      592,510               --

Change in market value of
  employee stock options              --         --             --           --      2,224,709           --               --

Authorization of the issuance
  of 202,000 shares of Common
  Stock in connection with
  officers' employment                --         --             --           --      3,181,500           --               --
  contracts

Change in market value of
  Common Stock subscriptions          --         --             --           --     15,636,300           --               --

Net loss for the period               --         --             --           --             --           --      (21,096,231)
                                ---------- ----------- ------------- ------------- ------------- -------------- --------------
Balances at December 31, 1999   1,460,215   $14,601     $  675,853  $(675,853)     $42,121,283   $(2,920,394)   $(43,042,236)
                                ========== =========== ============= ============= ============= ============== ==============
</TABLE>
See accompanying notes.




                                      F-5
<PAGE>




                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF CASH FLOWS
                                   (UNAUDITED)
<TABLE>
<CAPTION>

                                                                THREE MONTHS                            SIX MONTHS
                                                              ENDED DECEMBER 31                      ENDED DECEMBER 31
                                                    -------------------------------------  --------------------------------------
                                                           1999               1998               1999                1998
                                                    ------------------   ----------------  ------------------   -----------------
OPERATING ACTIVITIES

<S>                                                   <C>                  <C>              <C>                   <C>
Net loss                                              $ (20,780,564)       $ (1,533,275)    $ (21,096,231)        $ (2,387,452)
Adjustments to reconcile net loss to net cash used
for operating activities:
    Depreciation and amortization                           125,080              69,198           221,346              116,901
    Noncash interest expense and other
       financing costs                                           --             666,070                --              794,245
    Noncash compensation costs                           21,060,813                  --        21,042,509                   --
    Noncash consulting costs                                301,255             335,004           592,510              665,425
    Amortization of unearned revenues                      (414,156)            (15,534)         (828,312)             (31,068)
    Changes in operating assets and liabilities
       Accounts receivable                                 (117,156)                816           (37,729)              34,811
       Prepaid expenses                                     (11,112)             11,009            (1,627)             (72,627)
       Accounts payable and accrued liabilities            (576,689)            377,988        (1,052,847)             539,050
       Accrued interest payable                                  --               3,776                --                3,776
       Salaries payable                                     (20,854)            (34,915)          (45,250)             (34,910)
       Unearned revenues                                         --              13,051                --              213,051
       Security deposit                                          --                  --             1,460                   --
                                                     -----------------   ----------------  ------------------   -----------------
    Net cash used for operating activities                 (433,383)           (106,812)       (1,204,171)            (158,798)
                                                     -----------------   ----------------  ------------------   -----------------

INVESTING ACTIVITIES

Purchase of equipment                                       (38,985)            (11,057)          (63,370)             (22,695)
Capitalization of software development costs               (309,070)           (262,810)         (553,295)            (495,815)
                                                     -----------------   ----------------  ------------------   -----------------
    Net cash used for investing activities                 (348,055)           (273,867)         (616,665)            (518,510)
                                                     -----------------   ----------------  ------------------   -----------------

FINANCING ACTIVITIES

Repayment of capital lease obligation                       (23,495)            (20,516)          (46,205)             (40,353)
Proceeds from the issuance of notes                              --             435,000                --              435,000
Proceeds from the issuance of common stock                   73,071                  --            73,071                   --
Deferred financing costs                                         --             (35,000)               --              (35,000)
                                                     -----------------   ----------------  ------------------   -----------------
    Net cash provided by financing activities                49,576             379,484            26,866              359,647
                                                     -----------------   ----------------  ------------------   -----------------

Decrease in cash                                           (731,862)             (1,195)       (1,793,970)            (317,661)
Cash - beginning of period                                1,103,443              37,759         2,165,551              354,225
                                                     -----------------   ----------------  ------------------   -----------------
Cash - end of period                                  $     371,581        $     36,564     $     371,581         $     36,564
                                                     =================   ================  ==================   =================
</TABLE>

See accompanying notes.




                                      F-6
<PAGE>




                             SMARTSERV ONLINE, INC.

                     NOTES TO UNAUDITED FINANCIAL STATEMENTS

                                DECEMBER 31, 1999

1.   ORGANIZATION

SmartServ Online, Inc. (the "Company")  commenced operations on August 20, 1993.
The Company  offers a range of services  designed to  facilitate  e-commerce  by
providing  transactional  and  information  services  to its  alliance  partners
("Strategic  Marketing  Partners").  The Company has developed online financial,
transactional  and  media  applications  using  a  unique  "device  independent"
delivery  solution and makes these services  available  through its  application
software and  communication  architecture  to wireless  telephones  and personal
digital assistants,  personal computers and the Internet. The Company's services
include stock  trading,  real-time  stock quotes,  business and financial  news,
sports  information,  private-labeled  electronic mail, national weather reports
and other business and entertainment information.

2.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION
- ---------------------

The accompanying unaudited financial statements have been prepared in accordance
with generally accepted accounting principles for interim financial information,
the instructions of Form 10-QSB and Rule 310 of Regulation SB and, therefore, do
not include all information and notes necessary for a presentation of results of
operations,  financial  position  and cash flows in  conformity  with  generally
accepted  accounting  principles.  The  balance  sheet at June 30, 1999 has been
derived from the audited financial statements at that date, but does not include
all of the information and footnotes required by generally  accepted  accounting
principles for complete financial statements. The financial statements should be
read in conjunction with the Company's audited financial statements for the year
ended  June 30,  1999  included  herein.  In the  opinion  of the  Company,  all
adjustments  (consisting  of normal  recurring  accruals)  necessary  for a fair
presentation  have been made.  Results of  operations  for the six months  ended
December 31, 1999 are not necessarily  indicative of those expected for the year
ending June 30, 2000.

The Company has  completed  development  of its core  applications  software and
communications  architecture;  however,  it has yet to  generate  revenues in an
amount sufficient to support its operations.  The Company has incurred recurring
operating  losses and its  operations  have not  produced a positive  cash flow.
Additionally,  there is no  assurance  that the  Company  will  generate  future
revenues or cash flow from operations.  The Company's  financial  statements for
the period ended  December 31, 1999 have been  prepared on a going concern basis
which  contemplates  the realization of assets and the settlement of liabilities
and  commitments  in the normal  course of  business.  The Company  incurred net
losses of  $7,124,126,  $5,040,009  and  $4,434,482 for the years ended June 30,
1999,  1998  and  1997,  respectively,  and  as of  December  31,  1999  had  an
accumulated deficit of $43,042,236 and a deficiency of net assets of $3,826,746.
The Company is also a defendant in several legal  proceedings (see Note 7) which
could have a material adverse effect on the Company's financial  position,  cash
flow, and results of operations.  These conditions raise substantial doubt about
the Company's ability to continue as a going concern.  The financial  statements
do not include any  adjustments  to reflect the possible  future  effects on the
recoverability and classification of assets or the amounts and classification of
liabilities that may result from the outcome of these uncertainties.


                                      F-7
<PAGE>


The  Company's  stockholders  approved a  one-for-six  reverse  stock split at a
Special Meeting on October 15, 1998.  Such reverse stock split became  effective
on October 26, 1998.  All  applicable  financial  statement  amounts and related
disclosures have been restated to give effect to this transaction.

USE OF ESTIMATES
- ----------------

The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect the amounts reported in the financial  statements and accompanying notes.
Actual results could differ from those estimates.

REVENUE RECOGNITION
- -------------------

Revenues are recognized as services are provided.  Deferred revenues,  resulting
from customer  prepayments,  are recognized as services are provided  throughout
the term of the  agreement.  Deferred  revenues  resulting  from  the  Company's
agreements  with  Data  Transmission   Network  Corporation  ("DTN")  are  being
amortized over the term of the anticipated future revenue stream, a period of 42
months.

BASIC AND DILUTED EARNINGS PER SHARE
- ------------------------------------

The weighted  average shares  outstanding  are determined as the mean average of
the shares outstanding and assumed to be outstanding during the period.

CAPITALIZED SOFTWARE DEVELOPMENT COSTS
- --------------------------------------

In connection  with certain  contracts  entered into between the Company and its
Strategic Marketing Partners,  the Company has capitalized  software development
costs related to certain  product  enhancements  in accordance with Statement of
Financial  Accounting  Standards No. 86,  "Accounting  for the Costs of Computer
Software to be Sold, Leased or Otherwise Marketed", effective July 1, 1998.

STOCK BASED COMPENSATION
- ------------------------

The  Company  maintains  stock  option  plans  for  employees  and  non-employee
directors  that provide for the granting of stock  options for a fixed number of
shares with an exercise  price equal to the fair value of the shares at the date
of grant. The Company accounts for these stock  compensation plans in accordance
with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to
Employees"  ("APB No. 25").  Certain  options are subject to the  variable  plan
requirements  of APB No. 25 which  requires  the Company to record  compensation
expense for changes in the fair value of the Company's Common Stock.

SUPPLEMENTAL CASH FLOW DATA
- ---------------------------

Interest,  debt origination and other financing costs paid during the six months
ended December 31, 1999 and 1998 were $-0- and $20,762, respectively.


                                      F-8
<PAGE>


3.   PROPERTY AND EQUIPMENT

Property and equipment consist of the following:
<TABLE>
<CAPTION>

                                                                               DECEMBER 31,               JUNE 30,
                                                                                   1999                     1999
                                                                            --------------------      -----------------
<S>                                                                         <C>                       <C>
   Data processing equipment                                                $        763,580          $        700,210
   Data processing equipment purchased under a capital lease                         246,211                   246,211
   Office furniture and equipment                                                     71,423                    71,423
   Display equipment                                                                   9,635                     9,635
   Leasehold improvements                                                             36,678                    36,678
                                                                            --------------------      -----------------

                                                                                   1,127,527                 1,064,157
   Accumulated  depreciation,  including  $131,312  and $106,691 at
   December 31, 1999 and June 30, 1999, respectively, for
   equipment purchased under a capital lease                                        (666,329)                 (565,709)
                                                                            --------------------      -----------------
                                                                            $        461,198          $        498,448
                                                                            ====================      =================

</TABLE>

4.   EQUITY TRANSACTIONS

On July 1, 1999, the Company entered into an agreement with a holder of $325,000
of the Company's Prepaid Common Stock Purchase Warrants ("Prepaid Warrants"), to
settle  the  Company's  obligation  to  such  holder  pursuant  to  the  default
provisions of the Prepaid  Warrants.  Accordingly,  the Company paid $325,000 to
redeem the Prepaid  Warrants and issued  180,000  shares of Common Stock in full
settlement of all obligations to the holder.  Settlement  costs of $268,695 were
recorded during the year ended June 30, 1999.

During the period July 1, 1999 through December 31, 1999,  holders of $87,803 of
the Company's  Prepaid  Warrants  converted  such warrants into 30,525 shares of
Common Stock at an exercise price of $2.88 per share.

On October 13, 1999, the Board of Directors  authorized the establishment of the
Company's 1999 Employee Stock Option Plan ("1999 Plan").  The 1999 Plan provides
for the issuance of options to  employees  and  directors  for the purchase of a
maximum of 400,000  shares of Common  Stock of the  Company at not less than the
fair value of the Common Stock on the date of grant. Additionally,  the Board of
Directors  authorized the repricing of the restricted  shares granted to Messrs.
Cassetta and Rossi to $.75 per share, the fair value of the shares at that date.
The restricted  stock awards are variable plan awards pursuant to APB No. 25 and
accordingly,  the Company is required to recognize  compensation expense for the
changes in the market value of its Common Stock. In conjunction  therewith,  the
Company has recorded a charge to  compensation  expense of  $15,636,300  for the
three and six month periods ended December 31, 1999, as well as a  corresponding
increase to additional paid-in capital.

Also on October 13, 1999, the Board of Directors authorized the Company to enter
into a  restricted  stock  agreement  with  Robert  Pearl,  Director of Business
Development, pursuant to which Mr. Pearl will be awarded 1% of the fully diluted
shares of Common Stock of the Company as of that date at the  purchase  price of
$.75 per share.

In  October  1999,  the  Company  entered  into a  consulting  agreement  with a
financial  advisor to the  Company.  As  consideration  for such  services,  the
Company granted such advisor warrants to purchase 100,000 shares of Common Stock
at an exercise price of $2.625 per share and warrants to purchase 100,000 shares
of Common Stock at $3.65 per share. The warrants expire on October 24, 2004. The
Company recorded a noncash charge of $60,000 to unearned  compensation  which is
being amortized to income over the one year term of the agreement.

                                      F-9
<PAGE>

In November  1999,  the Company  issued  25,042 shares of Common Stock to Zanett
Lombardier,  Ltd pursuant to the  cashless  exercise  provisions  of warrants to
purchase 50,084 shares of Common Stock.

In December  1999,  the Board of  Directors  authorized  the issuance of 148,000
shares of Common Stock to Mr.  Sebastian  Cassetta in  satisfaction of its bonus
obligation to Mr. Cassetta pursuant to his employment contract.  The Company has
recorded a charge to  compensation  expense of $2,331,000  for the change in the
fair value of the Company's  Common Stock between the due date of the obligation
and the grant date of the Common Stock.

In December  1999,  the Board of  Directors  authorized  the  issuance of 54,000
shares  of  Common  Stock  to Mr.  Mario  Rossi  in  satisfaction  of its  bonus
obligation to Mr. Rossi  pursuant to his  employment  contract.  The Company has
recorded a charge to compensation expense of $850,500 for the change in the fair
value of the Company's  Common Stock between the due date of the  obligation and
the grant date of the Common Stock.

In  December  1999,  the  Company  issued  16,666  shares  of  Common  Stock  to
Ehrenkrantz King Nussbaum,  Inc.,  financial  advisors to the Company,  upon the
exercise of warrants to purchase  such Common Stock.  The exercise  price of the
warrants was $3.75 per share.

During the fiscal year ended June 30,  1999,  the  Company  recorded a charge of
$717,700 as the potential cost of its default  pursuant the terms of the Prepaid
Warrants.  At December 31, 1999, the Company  received waivers from such default
and reversed such previously recorded costs.

5.   EARNINGS PER SHARE

The following table sets forth the computation of basic and diluted earnings per
share:
<TABLE>
<CAPTION>

                                          THREE MONTHS ENDED DECEMBER 31            SIX MONTHS ENDED DECEMBER 31
                                      ---------------------------------------   --------------------------------------
                                            1999                 1998                 1999               1998
                                      ------------------    -----------------   ------------------  ------------------
Numerator:
<S>                                   <C>                   <C>                 <C>                 <C>
   Net loss                           $    (20,780,564)     $     (1,533,275)   $   (21,096,231)    $    (2,387,452)
                                      ==================    =================   ==================  ==================

Denominator:
   Weighted average shares                   1,409,046             1,089,881          1,388,546           1,010,487
                                      ==================    =================   ==================  ==================

Basic and diluted earnings per
   common share                       $         (14.75)     $          (1.41)   $        (15.19)    $         (2.36)
                                      ==================    =================   ==================  ==================
</TABLE>

At December 31, 1999,  $1,881,197 of the Company's prepaid common stock purchase
warrants  ("Prepaid  Warrants")  were  outstanding.  At that date,  the  Prepaid
Warrants were convertible  into 1,217,403 shares of Common Stock.  Additionally,
there were 3,911,000 common stock purchase warrants  outstanding.  Such warrants
have exercise prices ranging from $.60 to $72.00 per share and expire from March
2001 through January 2004.  Based on the closing price ($19.72) of the Company's
Common  Stock at  December  31,  1999,  there  were,  exclusive  of the  Prepaid
Warrants,  currently  exercisable  in-the-money  warrants  outstanding  for  the
purchase of  3,898,000  shares of Common  Stock.  Additionally,  the Company has
established  employee stock option plans and authorized  restricted stock awards
to  employees,  directors  and  consultants  to the Company.  These  options are
intended to qualify as incentive stock options within the meaning of Section 422
of the Internal Revenue Code, as amended, or as nonqualified stock options.  The
options  are  partially  exercisable  after  one year  from date of grant and no
options may be granted after April 15, 2006.  At December 31, 1999,  options and
restricted  stock  awards have been  authorized  for the  purchase of  1,593,000
shares  of the  Company's  Common  Stock.  None  of  the  warrants,  options  or
restricted  stock awards have been included in the  computation  of diluted loss
per share because their inclusion would be antidilutive.

                                      F-10
<PAGE>

6.       STOCK-BASED COMPENSATION

In  connection  with the grant of  certain  stock  options,  warrants  and other
compensation arrangements, the Company has recorded charges to earnings that are
noncash in nature. These grants are subject to the variable plan requirements of
APB No. 25 that requires the Company to record compensation  expense for changes
in the fair value of the Company's Common Stock.

The following table shows the amount of stock-based compensation that would have
been recorded in the categories of the statement of operations  had  stock-based
compensation not been separately stated therein:
<TABLE>
<CAPTION>

                                                          THREE MONTHS                             SIX MONTHS
                                                       ENDED DECEMBER 31                       ENDED DECEMBER 31

                                             ---------------------------------------  -------------------------------------
                                                    1999                1998                1999               1998
                                             -------------------   -----------------  -----------------   -----------------

<S>                                           <C>                    <C>               <C>                  <C>
Costs of revenues                             $      602,468         $         --      $      597,701       $         --
Product development expenses                              --                   --                  --                 --
Selling, general and administrative
      expenses                                    20,759,600              335,004          21,037,318            665,425
                                             -------------------   -----------------  -----------------   -----------------
                                              $   21,362,068         $    335,004      $   21,635,019       $    665,425
                                             ===================   =================  =================   =================
</TABLE>


7.   COMMITMENTS AND CONTINGENCIES

By letter dated April 10, 1998,  Michael  Fishman,  then Vice President of Sales
for the Company,  resigned his position. On or about April 24, 1998, Mr. Fishman
filed a complaint  against the  Company,  Sebastian  E.  Cassetta and four other
defendants in the United States  District Court for the District of Connecticut.
The complaint  asserted  claims under  Sections  10(b) and 18 of the  Securities
Exchange Act of 1934, as well as several state law claims,  including  breach of
contract, fraud and misrepresentation.  Mr. Fishman alleged that the Company (1)
failed to pay him the benefits and compensation to which he was entitled and (2)
made material misrepresentations in its filings with the Securities and Exchange
Commission.  On December 11, 1998,  the Court  granted the  Company's  motion to
dismiss Mr. Fishman's action without prejudice to the plaintiff to seek leave to
file an amended  complaint within 30 days. On May 12, 1999, the Court denied the
plaintiff's  subsequent motion for leave to file a substituted  complaint on the
basis that the federal  securities law claim,  the only federal claim alleged by
the plaintiff,  was still deficient.  Accordingly,  the federal securities claim
was dismissed with prejudice. On or about June 4, 1999, Mr. Fishman commenced an
action  against  the same  defendants  and  added as a  seventh  defendant,  the
Company's former President,  Steven Francesco, in the Connecticut Superior Court
for the Judicial  District of  Stamford/Norwalk  at Stamford  alleging breach of
contract,   breach  of  duty  of  good  faith  and  fair   dealing,   fraudulent
misrepresentation,  negligent misrepresentation,  intentional  misrepresentation
and failure to pay wages.  The defendants  have answered the complaint and filed
counterclaims  for fraudulent  inducement and breach of contract.  Plaintiff has
responded to the counterclaims and discovery is proceeding. Although the Company
is vigorously  defending this action,  there can be no assurance that it will be
successful.

On or about May 11, 1998, Ronald G. Weiner filed a complaint against the Company
and Mr.  Francesco in the Supreme Court of the State of New York,  County of New
York.  The complaint  alleges,  among other things,  that in May 1993, by letter
from Mr.  Francesco,  Mr.  Weiner was offered a 10% equity  stake in Smart Phone
Services,  Inc. ("SPS"), a Subchapter S company of which Mr. Francesco allegedly
was the President and sole shareholder,  in exchange for his active  involvement
in, among other things,  raising  capital and managing the financial  aspects of
SPS. The complaint  alleges that, in November 1993, Mr.  Francesco sent a letter
to Mr.  Weiner in which he (i)  represented  that SPS had  failed  to  attract a
single  investor  and (ii)  withdrew  his offer to Mr.  Weiner  of a 10%  equity
position in SPS. The complaint  further alleges that, in conversations  with Mr.
Weiner beginning in

                                      F-11
<PAGE>

November  1993,  Mr.  Francesco  represented  that he was ceasing all efforts to
capitalize SPS. The complaint  alleges,  among other things,  that Mr. Francesco
and SPS breached their  agreement with Mr. Weiner by withdrawing  their offer to
him of a 10%  equity  stake  in  SPS,  and  that,  at  the  time  Mr.  Francesco
represented  that he was ceasing  efforts to  capitalize  SPS,  he had  actually
formed the Company and was  actively  seeking  investors  for it. The  complaint
further  alleges  that  the  Company  is a  successor  entity  to SPS and  that,
therefore, the Company is liable for SPS' and Mr. Francesco's alleged conduct in
derogation of their alleged  agreement  with Mr.  Weiner.  The complaint  seeks,
among other things, (i) a declaratory judgment declaring Mr. Weiner a 10% equity
shareholder of the Company,  (ii) a constructive trust in Mr. Weiner's favor for
10% of the Company's equity shares and (iii)  restitution  against Mr. Francesco
and the Company  for unjust  enrichment.  On his unjust  enrichment  claim,  Mr.
Weiner seeks unspecified damages that he alleges to be at least $250,000. In its
answer to the complaint,  the Company has denied the material allegations of the
complaint and asserted affirmative defenses. No discovery in this action has yet
been taken.  Although the Company is vigorously defending this action, there can
be no assurance that it will be successful.

8.       SUBSEQUENT EVENTS

On January 18, 2000, the Company  completed an offering  ("Offering") of 333,000
shares of Common Stock to accredited investors. Gross proceeds from the Offering
amounted  to  $4,995,000  or $15.00 per share of Common  Stock.  The Company has
agreed  to file a  registration  statement  with  the  Securities  and  Exchange
Commission  ("SEC")  within  90 days to  register  the  shares  and use its best
efforts to have such registration declared effective. Should the Company fail to
file a  registration  statement with the SEC within 90 days, the holders will be
entitled to receive an  additional  number of shares  equal to 10% of the shares
purchased in the Offering. The sale of these shares and warrants was exempt from
the  registration  requirements  of the  Securities  Act of  1933,  as  amended,
pursuant to Section 4(2) thereof.

In January 2000,  the Company issued 618,239 shares of Common Stock to Sebastian
Cassetta in connection with a restricted  stock purchase  agreement  between the
Company and Mr. Cassetta.  The Company received cash in the amount of $6,182 and
a note in the  amount  of  $457,497.  The note  bears  interest  at 6.75% and is
secured by the Common Stock. No sales  commissions  were paid in connection with
such  transaction.  These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

In January  2000,  the Company  issued  206,080  shares of Common Stock to Mario
Rossi in  connection  with a restricted  stock  purchase  agreement  between the
Company and Mr. Rossi.  The Company  received cash in the amount of $2,061 and a
note in the amount of $152,499.  The note bears interest at 6.75% and is secured
by the Common  Stock.  No sales  commissions were paid in  connection  with such
transaction.  These  shares  were  issued in reliance  upon the  exemption  from
registration provided by Section 4 (2) of the Securities Act.

In January 2000, the Company issued  306,667 shares to certain  participants  of
the Company's  November 1998 interim  financing upon the exercise of warrants to
purchase such shares. Proceeds from the exercise of such warrants were $184,000.
These  shares were  issued in  reliance  upon the  exemption  from  registration
provided by Section 4(2) of the Securities Act.

In January and February 2000,  $739,000 of Prepaid  Warrants were converted into
an  aggregate  of  527,855  shares  of  Common  Stock of the  Company.  No sales
commissions  were paid in  connection  with such  conversions.  The shares  were
issued in reliance  upon the  exemption  from  registration  provided by Section
3(a)(9) of the Securities Act.


                                      F-12
<PAGE>



                         REPORT OF INDEPENDENT AUDITORS

Stockholders and Board of Directors
SmartServ Online, Inc.

We have audited the accompanying  balance sheets of SmartServ Online, Inc. as of
June 30, 1999 and 1998, and the related statements of operations,  stockholders'
equity  (deficiency),  and cash flows for each of the three  years in the period
ended June 30, 1999. These financial  statements are the  responsibility  of the
Company's  management.  Our  responsibility  is to  express  an opinion on these
financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the United States. Those standards require that we plan and perform the audit
to obtain reasonable  assurance about whether the financial  statements are free
of material misstatement. An audit includes examining, on a test basis, evidence
supporting  the amounts and  disclosures in the financial  statements.  An audit
also includes assessing the accounting principles used and significant estimates
made by  management,  as well as  evaluating  the  overall  financial  statement
presentation.  We believe  that our audits  provide a  reasonable  basis for our
opinion.

In our opinion,  the financial  statements  referred to above present fairly, in
all material respects,  the financial position of SmartServ Online, Inc. at June
30, 1999 and 1998, and the results of its operations and its cash flows for each
of the three  years in the  period  ended  June 30,  1999,  in  conformity  with
accounting principles generally accepted in the United States.

The accompanying financial statements have been prepared assuming that SmartServ
Online,  Inc. will continue as a going concern.  As more fully described in Note
1, the Company has incurred recurring operating losses and has a working capital
deficiency. These conditions raise substantial doubt about the Company's ability
to continue as a going  concern.  The  financial  statements  do not include any
adjustments  to reflect the possible  future effects on the  recoverability  and
classification  of assets or the amounts and  classification of liabilities that
may result from the outcome of this uncertainty.

/S/ ERNST & YOUNG LLP

Stamford, Connecticut
October 13, 1999




                                      F-13
<PAGE>




                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>

                                                                                             JUNE 30

                                                                             -----------------------------------------
                                                                                     1999                 1998
                                                                             --------------------- -------------------
ASSETS

Current assets
<S>                                                                          <C>                   <C>
   Cash and cash equivalents                                                 $       2,165,551     $         354,225
   Accounts receivable                                                                 348,278               111,051
   Prepaid expenses                                                                     50,150               130,603
                                                                             --------------------- -------------------
Total current assets                                                                 2,563,979               595,879
                                                                             --------------------- -------------------

Property and equipment, net                                                            498,448               610,537

Other assets
   Capitalized software development costs,
       net of accumulated amortization of $82,108                                      683,337                    --
   Security deposit                                                                     74,834                70,437
                                                                             --------------------- -------------------
                                                                                       758,171                70,437
                                                                             --------------------- -------------------

Total Assets                                                                   $     3,820,598       $     1,276,853
                                                                             ===================== ===================

</TABLE>

                                      F-14
<PAGE>


                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>

                                                                                             JUNE 30

                                                                             -----------------------------------------
                                                                                    1999                 1998
                                                                             -------------------- --------------------
LIABILITIES AND STOCKHOLDERS' DEFICIENCY

Current liabilities
<S>                                                                            <C>                  <C>
   Accounts payable                                                            $       780,543      $       800,545
   Accrued liabilities                                                                 474,189              736,137
   Accrued liabilities to warrant holders                                            1,311,365                   --
   Salaries payable                                                                     93,443               57,308
   Capital lease obligation - current portion                                           70,147               76,127
   Deferred revenues - current portion                                               1,656,632              776,049
                                                                             -------------------- --------------------
Total current liabilities                                                            4,386,319            2,446,166
                                                                             -------------------- --------------------

Capital lease obligation - long-term portion                                                --               77,548
Deferred revenues - long-term portion                                                4,141,579                   --

COMMITMENTS AND CONTINGENCIES - NOTE 9

STOCKHOLDERS' DEFICIENCY
Preferred stock - $0.01 par value
   Authorized - 1,000,000 shares
   Issued and outstanding - None
Common Stock - $0.01 par value
   Authorized - 40,000,000 shares
   Issued and outstanding - 1,199,787 shares at June 30, 1999
      and 836,227 shares at June 30, 1998                                               11,998                8,362
Common stock subscribed                                                              1,812,554                   --
Notes receivable from officers                                                      (1,812,554)                  --
Additional paid-in capital                                                          20,679,611           18,184,580
Unearned compensation                                                               (3,452,904)          (4,617,924)
Accumulated deficit                                                                (21,946,005)         (14,821,879)
                                                                             -------------------- --------------------
Total stockholders' deficiency                                                      (4,707,300)          (1,246,861)
                                                                             -------------------- --------------------

Total Liabilities and Stockholders' Deficiency                                 $     3,820,598      $     1,276,853
                                                                             ==================== ====================
</TABLE>

See accompanying notes.




                                      F-15
<PAGE>




                                               SMARTSERV ONLINE, INC.

                                              STATEMENTS OF OPERATIONS
<TABLE>
<CAPTION>

                                                                                YEAR ENDED JUNE 30

                                                            -----------------------------------------------------------
                                                                      1999                1998                1997
                                                            -----------------------------------------------------------

Revenues                                                      $    1,443,781       $    873,476          $   688,610
                                                            -----------------------------------------------------------

Costs and expenses
<S>                                                                 <C>              <C>                  <C>
   Cost of services                                                 (994,465)        (1,216,761)          (1,133,884)
   Product development expenses                                     (193,188)          (923,082)          (1,150,224)
   Selling, general and administrative
         expenses                                                 (4,006,599)        (3,221,940)          (2,861,845)
                                                            -----------------------------------------------------------

Total costs and expenses                                          (5,194,252)        (5,361,783)          (5,145,953)
                                                            -----------------------------------------------------------

Loss from operations                                              (3,750,471)        (4,488,307)          (4,457,343)
                                                            -----------------------------------------------------------

Other income (expense):
   Interest income                                                     4,767             40,788               74,507
   Interest expense                                                 (167,839)           (57,485)             (20,194)
   Debt origination and other financing costs                     (3,210,583)          (535,005)             (31,452)
                                                            -----------------------------------------------------------

                                                                  (3,373,655)          (551,702)              22,861
                                                            -----------------------------------------------------------

Net loss                                                     $    (7,124,126)   $    (5,040,009)    $     (4,434,482)
                                                            ===========================================================

Basic and diluted loss per share                             $         (6.44)   $         (7.65)    $          (7.20)
                                                            ===========================================================

Weighted average shares outstanding                                1,105,603            659,034              615,833
                                                            ===========================================================
</TABLE>

See accompanying notes.




                                      F-16
<PAGE>




                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

<TABLE>
<CAPTION>


                                   COMMON STOCK                         NOTES      ADDITIONAL
                                              PAR      COMMON STOCK  RECEIVABLE      PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED  FROM OFFICERS    CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                             <C>       <C>           <C>           <C>           <C>           <C>          <C>
Balances at June 30, 1996       615,832   $  6,158      $     --      $     --      $8,789,091    $     --     $(5,347,388)

Change in market value of
   employee stock options            --         --            --            --         188,293          --              --

Issuance of Common Stock
   Purchase Warrants in
   connection with
   investment advisory
   services                          --         --            --            --          75,000          --              --

Issuance of Common Stock
   Purchase Warrants in
   connection with
   short-term line of credit         --         --            --            --          25,000          --              --

Net loss for the year                --         --            --            --              --          --      (4,434,482)
                              ----------------------------------------------------------------------------------------------

Balances at June 30, 1997       615,832   $  6,158      $     --      $     --      $9,077,384    $     --    $ (9,781,870)
                              ----------------------------------------------------------------------------------------------
</TABLE>


See accompanying notes.


                                      F-17
<PAGE>


                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

                                   (Continued)
<TABLE>
<CAPTION>
                                                                        NOTES
                                   COMMON STOCK          COMMON      RECEIVABLE    ADDITIONAL
                                              PAR         STOCK         FROM         PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED    OFFICERS       CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                             <C>       <C>           <C>           <C>         <C>           <C>           <C>
Balances at June 30, 1997       615,832   $  6,158      $     --      $     --    $  9,077,384  $       --    $ (9,781,870)

Issuance of 4,000 Prepaid
   Common Stock Purchase
   Warrants; net of direct
   costs of $545,000                 --         --            --            --       3,455,000          --              --

Conversion of 1,429.33
  Prepaid Common Stock
  Purchase Warrants into
  Common Stock                  220,395      2,204            --            --          (2,204)         --              --

Issuance of Common Stock
   Purchase Warrants to a
   financial consultant in
   connection with the
   issuance of 4,000 Prepaid
   Common Stock Purchase
   Warrants                          --         --            --            --       5,145,500  (5,145,500)             --

Issuance of Common Stock
   Purchase Warrants in
   connection with the                                                                                                  --
   issuance of notes                 --         --            --            --         388,900          --

Issuance of Common Stock
  Purchase Warrants in
  connection with investment
  advisory contracts                 --         --            --            --         120,000          --              --

Amortization of unearned
  compensation                       --         --            --            --              --     527,576              --

Net loss for the year                --         --            --            --              --          --      (5,040,009)
                              ----------------------------------------------------------------------------------------------

Balances at June 30, 1998       836,227   $  8,362    $       --    $       --    $ 18,184,580  $ (4,617,924) $ (14,821,879)
                              ----------------------------------------------------------------------------------------------
</TABLE>

See accompanying notes.


                                      F-18
<PAGE>


                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

                                   (Continued)
<TABLE>
<CAPTION>
                                                                        NOTES
                                   COMMON STOCK           COMMON     RECEIVABLE    ADDITIONAL
                                              PAR         STOCK         FROM         PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED     OFFICER       CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                            <C>        <C>         <C>           <C>           <C>           <C>           <C>
Balances at June 30, 1998      836,227    $  8,362    $       --    $       --    $ 18,184,580  $ (4,617,924) $ (14,821,879)

Conversion of 276.67 Prepaid
   Common Stock Purchase
   Warrants into Common Stock   178,560       1,786            --           --          (1,786)          --             --

Issuance of Common Stock to
   Prepaid Warrant holders
   as consideration for
   amending certain terms
   and conditions of the
   Prepaid Warrants              60,000         600            --           --         146,713           --             --

Issuance of Common Stock
   Purchase Warrants in
   connection with
   prepayments made by a
   marketing partner                 --          --            --           --           6,300           --             --

Issuance of Common Stock
   Purchase Warrants in
   connection with the
   issuance of 8%
   convertible notes                 --          --            --           --       1,573,000           --             --

Beneficial conversion
   feature of 8% convertible
   notes                             --          --            --           --         550,000           --             --

Issuance of Common Stock and
   warrants to purchase
   Common Stock in partial
   settlement of litigation     125,000       1,250            --           --         144,500           --             --

Amortization of unearned
   compensation over the
   term of the consulting
   agreement                         --          --            --           --              --    1,165,020             --

Common Stock subscriptions
   and notes receivable in
   connection with officers'
   employment agreements             --          --     1,812,554    (1,812,554)            --           --             --

Issuance of Common Stock
  Purchase Warrants to a
  financial consultant as
  compensation for services           --         --             --           --         59,000           --              --

Redemption of Prepaid Common
  Stock Purchase Warrants             --         --             --           --       (325,000)          --              --

</TABLE>

See accompanying notes.


                                      F-19
<PAGE>


                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

                                   (Continued)
<TABLE>
<CAPTION>

                                   COMMON STOCK                         NOTES      ADDITIONAL
                                              PAR      COMMON STOCK  RECEIVABLE      PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED  FROM OFFICERS    CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                          <C>            <C>        <C>         <C>            <C>          <C>             <C>
Authorization of the
  issuance of Common Stock
  Purchase Warrants in
  connection with a
  licensing agreement                 --         --             --           --        324,000           --               --

Change in market value of
  employee stock options              --         --             --           --         18,304           --               --

Net loss for the year                 --         --             --           --             --           --       (7,124,126)
                               ----------- ----------- ------------- ------------- ------------- -------------- --------------

Balance at June 30, 1999       1,199,787    $11,998     $1,812,554   $(1,812,554)  $20,679,611   $(3,452,904)   $(21,946,005)
                               =========== =========== ============= ============= ============= ============== ==============
</TABLE>

See accompanying notes.


                                      F-20
<PAGE>


                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF CASH FLOWS
<TABLE>
<CAPTION>

                                                                                 YEAR ENDED JUNE 30
                                                                -----------------------------------------------------
                                                                       1999              1998             1997
                                                                -----------------------------------------------------
OPERATING ACTIVITIES
<S>                                                               <C>              <C>              <C>
Net loss                                                          $  (7,124,126)     $  (5,040,009)   $  (4,434,482)
Adjustments  to  reconcile  net  loss to net cash  provided  by
(used for) operating activities:
       Depreciation and amortization                                    278,646            193,601          149,182
       Provision for losses on and write-off of receivables                  --             (1,300)          29,248
       Noncash interest costs                                            12,524             52,837               --
       Noncash debt origination and other financing costs             2,593,808            475,527           30,449
       Noncash compensation costs                                        18,304                 --          188,293
       Noncash consulting services                                    1,349,020            660,576           75,000
       Amortization of unearned revenues                             (1,112,138)          (251,058)              --
       Settlement of litigation                                              --            145,750               --
       Changes in operating assets and liabilities
          Accounts receivable                                          (237,227)            40,031         (121,040)
          Prepaid expenses                                              (44,547)           (25,878)         (22,415)
          Accounts payable and accrued liabilities                      781,264            349,764          558,317
          Accrued interest                                                   --             (5,323)          16,323
          Payroll taxes payable                                           1,696            (16,089)           5,482
          Salaries payable                                               34,439              6,996            1,364
          Unearned revenues                                           6,121,776          1,002,193           24,914
          Security deposit                                               (4,397)            10,781               --
                                                                -----------------------------------------------------
Net cash provided by (used for) operating activities                  2,669,042         (2,401,601)      (3,499,365)
                                                                -----------------------------------------------------

INVESTING ACTIVITIES

Capitalization of software development costs                           (765,445)                --               --
Purchase of equipment                                                   (84,449)           (60,424)        (351,786)
                                                                -----------------------------------------------------
Net cash used for investing activities                                 (849,894)           (60,424)        (351,786)
                                                                -----------------------------------------------------

FINANCING ACTIVITIES

Proceeds from the issuance of warrants                                  324,000          2,643,941               --
Proceeds from the issuance of short-term notes                          478,500            196,500          493,646
Repayment of short-term notes                                          (691,794)                --               --
Repayment of capital lease obligation                                   (83,528)           (92,536)              --
Proceeds of advances from DTN                                         2,058,300                 --               --
Repayment of advances from DTN                                       (2,058,300)                --               --
Costs of issuing securities                                             (35,000)           (25,000)         (10,000)
                                                                -----------------------------------------------------
Net cash provided by (used for) financing activities                     (7,822)         2,722,905          483,646
                                                                -----------------------------------------------------

Increase (decrease) in cash and cash equivalents                      1,811,326            260,880       (3,367,505)
Cash and cash equivalents - beginning of year                           354,225             93,345        3,460,850
                                                                -----------------------------------------------------
Cash and cash equivalents - end of year                           $   2,165,551         $  354,225       $   93,345
                                                                =====================================================
</TABLE>

See accompanying notes.


                                      F-21
<PAGE>


                             SMARTSERV ONLINE, INC.

                          NOTES TO FINANCIAL STATEMENTS

1.   NATURE OF BUSINESS AND LIQUIDITY

SmartServ Online, Inc. (the "Company")  commenced operations on August 20, 1993.
The Company  offers a range of services  designed to  facilitate  e-commerce  by
providing  transactional  and  information  services  to its  alliance  partners
("Strategic  Marketing  Partners").  The Company has developed online financial,
transactional  and  media  applications  using  a  unique  "device  independent"
delivery  solution and makes these services  available  through its  application
software and  communication  architecture  to wireless  telephones  and personal
digital assistants,  personal computers and the Internet. The Company's services
include stock  trading,  real-time  stock quotes,  business and financial  news,
sports  information,  private-labeled  electronic mail, national weather reports
and other business and entertainment information.

The Company's  financial  statements  for the year ended June 30, 1999 have been
prepared on a going concern basis which  contemplates  the realization of assets
and the  settlement  of  liabilities  and  commitments  in the normal  course of
business.  The  Company  incurred  net  losses of  $7,124,126,  $5,040,009,  and
$4,434,482 for the years ended June 30, 1999, 1998, and 1997, respectively,  and
as of June 30, 1999 had an accumulated  deficit of $21,946,005  and a deficiency
of net assets of  $4,707,300.  The Company is also a defendant in several  legal
proceedings  (see Note 9) which  could  have a  material  adverse  effect on the
Company's  financial  position,  cash flow,  and  results of  operations.  These
conditions raise  substantial doubt about the Company's ability to continue as a
going  concern.  The  financial  statements  do not include any  adjustments  to
reflect the possible future effects on the  recoverability and classification of
assets or the amounts and classification of liabilities that may result from the
outcome of these uncertainties.

The Company's business plan focuses on the strategy of marketing its services in
partnership with those companies that have an economic  incentive to provide the
Company's  information and transaction  services to their customers.  Management
believes  that the  Company's  primary  source of revenues  will be derived from
consumers who purchase the services  through its Strategic  Marketing  Partners.
Through the use of this  strategy,  the consumer is a customer of both SmartServ
and its Strategic Marketing Partner.  The Company also believes that the sale of
its  information  and transaction  services  through the cooperative  efforts of
partners  with more  recognizable  brand names than its own is  important to its
success.

On September 30, 1997, the Company completed a private  placement  ("Placement")
of $4 million of Prepaid Common Stock Purchase Warrants ("Prepaid  Warrants") as
more fully  disclosed  in Note 5. An  integral  part of this  Placement  was the
conversion of notes payable and accrued interest thereon,  aggregating $836,059,
into Prepaid Warrants.  The net proceeds of $2,643,941 provided the Company with
working capital to continue its marketing efforts.

Effective  May 1,  1998,  the  Company  entered  into  an  agreement  with  Data
Transmission  Network  Corporation  ("DTN")  whereby DTN purchased the exclusive
right to market three of the Company's Internet products:  SmartServ Pro, a real
time stock quote product;  TradeNet, an online trading vehicle for the customers
of small and medium sized brokerage companies,  and BrokerNet, an administrative
reporting package for brokers of small and medium sized brokerage companies. The
consummation  of this  agreement  has removed the Company from the retail market
and allows the Company to focus on business-to-business  marketing.  The Company
received  $850,000 upon execution of the agreement and

                                      F-22
<PAGE>

received  minimum monthly  payments of $100,000  through April 1999. On June 24,
1999,  the Company and DTN entered into an  agreement  that amended the Software
License and Service  Agreement  dated April 23, 1998.  In  consideration  of the
receipt of $5.175  million,  the  Company  granted  DTN an  exclusive  perpetual
worldwide  license to the  Company's  Internet-based  (i)  SmartServ  Pro,  (ii)
TradeNet,  (iii) BrokerNet,  and (iv) order entry/routing system.  Additionally,
the Company received  $324,000 in exchange for an agreement to issue warrants to
purchase  300,000  shares of the Company's  Common Stock at an exercise price of
$8.60 per share.  The Company has agreed to continue to operate  these  products
and provide maintenance and enhancement services in exchange for a percentage of
the revenues  earned by DTN therefrom.  The cost of the Company's  commitment to
provide such maintenance and enhancement services is limited to a maximum of 20%
of the revenues earned by the Company.  None of the Company's  wireless products
were included in this transaction.

The  market  for  online  information  and  transactional   services  is  highly
competitive and subject to rapid innovation and technological  change,  shifting
consumer  preferences  and  frequent  new  service  introductions.  The  Company
believes  that  potential  new  competitors,   including  large  multimedia  and
information  systems  companies,  are  increasing  their  focus  on  transaction
processing. Increased competition in the market for the Company's services could
materially  and  adversely  affect the Company's  results of operations  through
price reductions and loss of potential  market share.  The Company's  ability to
compete in the future depends on its ability to maintain the  technological  and
performance advantages of its current distribution platform and to introduce new
applications that achieve market acceptance.

Notwithstanding   the  execution  of  the  DTN   agreements  and  the  continual
discussions   with   potential   Strategic   Marketing   Partners  about  future
relationships, the Company's ability to generate fee revenue and working capital
may not be sufficient to meet management's  objectives as presently  structured.
Management  recognizes  that the Company must  generate  additional  revenues or
consider  additional  modifications  to  its  sales  and  marketing  program  or
institute cost reductions to allow it to continue to operate with available cash
resources.  There is no assurance that the Company will generate future revenues
or cash flow from  operations or that the  Company's  products and services will
continue to be accepted in the marketplace by the ultimate consumers.

2.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION
- ---------------------

The financial  statements  are prepared in conformity  with  generally  accepted
accounting principles.

The  Company's  stockholders  approved a  one-for-six  reverse  stock split at a
Special Meeting on October 15, 1998.  Such reverse stock split became  effective
on October 26, 1998.  All  applicable  financial  statement  amounts and related
disclosures have been restated to give effect to this transaction.

USE OF ESTIMATES
- ----------------

The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect the amounts reported in the financial  statements and accompanying notes.
Actual results could differ from those estimates.

REVENUE RECOGNITION
- -------------------

Revenues are recognized as services are provided.  Deferred revenues,  resulting
from customer  prepayments,  are recognized as services are provided  throughout
the term of the  agreement.  Deferred  revenues  resulting  from  the  Company's
agreements  with DTN are being  amortized  over the  anticipated  future revenue
stream, a period of 42 months.

                                      F-23
<PAGE>

BASIC AND DILUTED EARNINGS PER SHARE
- ------------------------------------
In 1997, the Financial  Accounting Standards Board issued Statement of Financial
Accounting Standards No. 128, "Earnings per Share" ("Statement 128").  Statement
128 replaced the  previously  reported  primary and fully  diluted  earnings per
share with basic and diluted  earnings per share.  Unlike  primary  earnings per
share,  basic  earnings  per share  excludes  any  dilutive  effects of options,
warrants, and convertible securities. Diluted earnings per share is very similar
to the previously  reported fully diluted  earnings per share.  All earnings per
share amounts for all periods have been presented and, where necessary, restated
to conform to the  Statement  128  requirements.  The  weighted  average  shares
outstanding  are  determined as the mean average of the shares  outstanding  and
assumed to be outstanding during the period.

CAPITALIZED SOFTWARE DEVELOPMENT COSTS
- --------------------------------------
In connection  with certain  contracts  entered into between the Company and its
Strategic Marketing Partners,  the Company has capitalized  software development
costs related to certain  product  enhancements  in accordance with Statement of
Financial  Accounting  Standards No. 86,  "Accounting  for the Costs of Computer
Software to be Sold, Leased or Otherwise Marketed", effective July 1, 1998.

FAIR VALUE OF FINANCIAL INSTRUMENTS
- -----------------------------------
The carrying  amounts of the Company's  financial  instruments  approximate fair
value.

SUPPLEMENTAL CASH FLOW DATA
- ---------------------------
The Company  considers  all highly liquid  investments  with a maturity of three
months or less when purchased to be cash equivalents.

Interest, debt origination and other financing costs paid during the years ended
June 30, 1999, 1998, and 1997 were $101,974, $32,536, and $9,194, respectively.

CONCENTRATION OF CREDIT RISK
- ----------------------------
Financial  instruments that potentially subject the Company to concentrations of
credit  risk  consist  primarily  of  accounts  receivable.  There is no  single
geographic  concentration of sales or related accounts  receivable in the United
States. At June 30, 1999, accounts receivable consist principally of amounts due
from DTN ($268,000),  and a  telecommunications  company ($78,100).  The Company
performs  periodic  credit  evaluations  of its  customers  and, if  applicable,
provides for credit losses in the financial statements.

PROPERTY AND EQUIPMENT
- ----------------------
Property and equipment are stated at cost.  Equipment  purchased under a capital
lease  has been  recorded  at the  present  value of the  future  minimum  lease
payments  at the  date  of  acquisition.  Depreciation  is  computed  using  the
straight-line method over estimated useful lives of three to ten years.

ADVERTISING COSTS
- -----------------
Advertising  costs are  expensed as  incurred  and were  approximately  $20,500,
$97,100, and $540,000 in 1999, 1998 and 1997, respectively.

STOCK BASED COMPENSATION
- ------------------------
The  Company  maintains  a stock  option  plan for  employees  and  non-employee
directors  that provides for the granting of stock options for a fixed number of
shares with an exercise  price equal to the fair value of the shares at the date
of grant.  The Company accounts for this stock  compensation  plan in accordance
with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to
Employees" ("APB No. 25").  Accordingly,  compensation  expense is recognized to
the extent that the fair value of the stock  exceeds the  exercise  price of the
option at the  measurement  date. In 1997,  the Company  adopted the

                                      F-24
<PAGE>

disclosure  provisions  of Statement of Financial  Accounting  Standards No. 123
"Accounting for Stock-based Compensation".

RECENT ACCOUNTING PRONOUNCEMENTS
- --------------------------------
In March 1998, the American  Institute of Certified  Public  Accountants  issued
Statement of Position 98-1, as amended by SOP 98-4, "Accounting for the Costs of
Computer  Software  Developed or Obtained for Internal  Use" ("SOP  98-1").  The
adoption of SOP 98-1 is not expected to have a material  effect on the Company's
operations. SOP 98-1 is required to be adopted by the Company no later than July
1, 1999.

3.   PROPERTY AND EQUIPMENT

Property and equipment consist of the following:

<TABLE>
<CAPTION>

                                                                                             JUNE 30
                                                                            ------------------------------------------
                                                                                   1999                    1998
                                                                            -------------------      -----------------
<S>                                                                         <C>                      <C>
   Data processing equipment                                                $        700,210         $      616,587
   Data processing equipment purchased under a capital lease                         246,211                246,211
   Office furniture and equipment                                                     71,423                 70,597
   Display equipment                                                                   9,635                  9,635
   Leasehold improvements                                                             36,678                 36,678
                                                                            -------------------      -----------------

                                                                                   1,064,157                979,708
   Accumulated depreciation, including $106,691 and
       $57,449 for equipment purchased under a capital lease                        (565,709)              (369,171)
                                                                            -------------------      -----------------
                                                                            $        498,448         $      610,537
                                                                            ===================      =================
</TABLE>

During the year ended June 30, 1997, the Company leased computer  equipment with
a  capitalized  cost of  $246,211.  The  recording of such costs and the related
capitalized  lease obligation are non-cash  transactions for the purposes of the
Statement of Cash Flows.

4.   NOTES PAYABLE

On May 29,  1997,  the Company  entered  into a line of credit  facility  with a
financial institution for a maximum borrowing thereunder of $550,000. Borrowings
under this  facility were to be repaid on August 27, 1997 along with interest at
the rate of 24% per annum. On July 21, 1997 and September 16, 1997, the facility
was amended to provide for additional borrowings of up to $222,222. On September
30, 1997, notes payable of $772,222 and accrued interest thereon of $63,837 were
converted into the Company's Prepaid Warrants as more fully described in Note 5.

In conjunction with the origination of the line of credit facility,  the Company
issued  56,627  common stock  purchase  warrants to the  financial  institution.
Similarly, the Company issued 11,438 warrants for each of the July and September
amendments.  As a result of the  Company's  default on the note in  August,  the
Company was required to issue 50,083 "default" warrants to such institution.  At
June 30, 1999,  these  warrants were  exercisable at prices ranging from $.75 to
$6.07. These warrants are subject to certain antidilution  provisions and expire
in September 2002.  Pursuant to Statement of Financial  Accounting  Standard No.
123,  "Accounting  for Stock  Based  Compensation",  the  Company  valued  these
warrants in accordance with the Black-Scholes pricing methodology at the time of
issuance and recorded  such  valuation in the  statement of  operations  as debt
origination and other financing costs. The Company recorded debt origination and
other  financing  costs  associated with these warrants of $463,567 for the year
ended June 30, 1998.

                                      F-25
<PAGE>

Commencing  November 20, 1998,  the Company sold five and one-half  (5.5) units,
each  consisting of a secured 8%  convertible  note in the  principal  amount of
$100,000 and warrants to purchase Common Stock of the Company.  The warrants are
exercisable at $.60 per share of Common Stock. The convertible notes were repaid
in June 1999.  The  Company has agreed to  register  the shares of Common  Stock
issuable  upon  exercise of the  warrants.  In addition  to  customary  fees and
expenses, Spencer Trask Securities, Inc. ("Spencer Trask"), the placement agent,
received for nominal  consideration,  warrants to purchase ten percent  (10%) of
the shares of Common Stock of the Company  issuable on  conversion  of the notes
and exercise of the warrants at $.72 per share.  The issuance to the noteholders
of warrants to purchase  916,667 shares of Common Stock, as well as those issued
to Spencer  Trask for the  purchase of 183,333  shares of Common Stock have been
valued in accordance with the Black-Scholes  pricing methodology and recorded as
debt  origination  and other  financing  costs.  Also in connection  with the 8%
convertible   notes,  the  Company  has  recorded  a  non-cash  charge  to  debt
origination  and other financing  costs of $550,000  representing  the perceived
cost of the beneficial  conversion  feature of the notes.  Emerging  Issues Task
Force  Issue  98-5,  "Accounting  for  Convertible  Securities  with  Beneficial
Conversion Features or Contingently Adjustable Conversion Ratios" ("Issue 98-5")
defines  the  beneficial  conversion  feature as the  non-detachable  conversion
feature that is "in-the-money" at the date of issuance.  Issue 98-5 requires the
recognition of the intrinsic  value of the conversion  feature as the difference
between the  conversion  price and the fair value of the common stock into which
the  notes are  convertible.  Such  amount is  limited  to the  proceeds  of the
financing  ($550,000)  and has  been  recorded  in debt  origination  and  other
financing costs as of the date of issuance.

On December 30, 1998, the Company  executed an agreement with a service provider
whereby  certain  obligations  of  the  Company,  amounting  to  $141,794,  were
converted into a 12% note payable.  On June 28, 1999, the outstanding balance of
$66,794 was repaid.

5.   EQUITY TRANSACTIONS

During the year ended June 30,  1997,  the Company  authorized  the  issuance of
warrants for the purchase of 33,333  shares of Common Stock in  connection  with
certain investment advisory agreements.  Such warrants are exercisable at prices
ranging from $12.00 to $24.00 per share through May 2002.

On September 30, 1997, The Zanett Securities Corporation  ("Zanett"),  acting as
placement agent for the Company,  completed the private placement  ("Placement")
of $4 million of the Company's Prepaid Common Stock Purchase Warrants  ("Prepaid
Warrants").  The sale of the Prepaid  Warrants was exempt from the  registration
requirements of the Securities Act of 1933, as amended, pursuant to Section 4(2)
thereof.  Each Prepaid  Warrant  entitles the holder to purchase  that number of
shares  of  Common  Stock  that is equal to  $1,000  divided  by the  applicable
exercise  price.  Such  exercise  price is  determined  initially  as 70% of the
average  closing bid price of the Common Stock for the 10 trading days ending on
the day prior to exercise of the Prepaid  Warrants.  Additionally,  the exercise
discount  shall be  increased by 1% for each  subsequent  60 day period that the
Prepaid Warrants remain unexercised.  The exercise price,  however,  shall never
exceed $8.40. The Prepaid  Warrants became  exercisable on December 29, 1997 and
expire on September 30, 2000.

As  compensation  for its  services,  Zanett  received  a  placement  fee and an
unaccountable   expense   allowance  of  10%   ($400,000)   and  3%  ($120,000),
respectively, of the gross proceeds of the Placement.  Additionally, the Company
issued  135,906  Common  Stock  Purchase  Warrants to Zanett that are subject to
antidilution  provisions and are exercisable at $4.97 per share of Common Stock.
These warrants expire on September 30, 2002.

Also in conjunction  with the Placement,  the Company  entered into an agreement
with Bruno  Guazzoni,  a  financial  consultant  who is an  affiliate  of Zanett
Lombardier, Ltd., an investor in the Prepaid Warrants.


                                      F-26
<PAGE>

During the five-year  term of the  agreement  such  consultant  will provide the
Company with advisory services relating to financial and strategic  ventures and
alliances,  investment  banking and general  financial  advisory  services,  and
advice and  assistance  with the Company's  market  development  activities.  As
compensation for these services,  the Company authorized the issuance of 805,370
Common Stock Purchase Warrants  ("Consulting  Warrants") to this consultant that
are subject to antidilution provisions and are exercisable at $4.97 per share of
Common  Stock.  The Company has valued these  Consulting  Warrants in accordance
with  Statement  of  Financial  Accounting  Standard  No. 123,  "Accounting  for
Stock-Based   Compensation",   and  the  Black-Scholes  pricing  methodology  at
$5,145,500  and  recorded  this  amount  in  stockholders'  equity  as  unearned
compensation.  Unearned  compensation  is being  amortized  to  income  over the
five-year  term of the agreement.  These warrants  expire on September 30, 2002.
The Company has recorded  consulting  expense of $1,165,020 and $527,576 for the
years ended June 30, 1999 and 1998, respectively.

During the year ended June 30, 1999,  holders of 276.67 of the Company's Prepaid
Warrants converted such warrants into 178,560 shares of Common Stock at exercise
prices ranging from $.75 to $2.38 per share.

On August 31, 1998,  the Company  issued 32,953 shares of Common Stock to Zanett
Lombardier,  Ltd.  and  17,047  shares  of  Common  Stock to Bruno  Guazzoni  in
consideration  of their  agreement  to certain  restrictions  on the exercise of
Prepaid  Warrants  and the  resale of the  shares of Common  Stock  issuable  on
exercise  thereof.  Such  shares  have been  recorded  at the fair  value of the
Company's Common Stock at that date as other financing costs.

On September 8, 1998,  the Company  issued  warrants to purchase 3,000 shares of
Common Stock to DTN for prepayment of certain guaranteed  payments in accordance
with the Software License and Service  Agreement between the parties dated April
23, 1998.  Such warrants are  exercisable at $3.00 per share of Common Stock and
have been recorded in accordance with the Black-Scholes  pricing  methodology as
other financing costs.

On November  17, 1998,  the Company  issued  125,000  shares of Common Stock and
warrants to purchase  16,667  shares of Common Stock,  exercisable  at $5.00 per
share until  November 11, 2001,  to Steven  Francesco,  a former  officer of the
Company,  as partial  consideration for the settlement of his claims against the
Company and certain of its officers and directors. The value of these shares has
been recorded in selling,  general and  administrative  expenses  based upon the
fair value of the  Company's  Common Stock at that date while the warrants  have
been recorded in accordance with the Black-Scholes pricing methodology.

On December 29, 1998,  the Board of Directors  approved the terms of  employment
contracts for Sebastian E. Cassetta,  Chairman and Chief Executive Officer,  and
Mario F. Rossi, Vice President of Technology.  The employment agreement with Mr.
Cassetta  ("Cassetta  Agreement"),  is  effective  January 1,  1999,  expires on
December 31, 2001,  and provides  for,  among other  things,  the sale to him of
618,239 shares of restricted  stock  representing 9% of the fully diluted shares
of Common  Stock of the  Company.  The  purchase  price ($2.20 per share) of the
restricted  stock is equal to 110% of fair market value of the Company's  Common
Stock  for the 30  days  preceding  the  date of the  stock  purchase  agreement
("Cassetta Stock Purchase  Agreement")  contemplated by the Cassetta  Agreement.
The purchase price has been paid with a 5 year,  non-recourse  promissory  note,
secured by the stock, at an interest rate of 6.75%,  which is 1% below the prime
rate on the date of the Cassetta  Stock Purchase  Agreement.  The Cassetta Stock
Purchase  Agreement  provides the Company with  certain  repurchase  options and
provides Mr.  Cassetta with a put option in the event of the  termination of his
employment.  In accordance  with APB No. 25, the Company will record the changes
in the fair value of such shares in  recognition of the  compensatory  nature of
their  issuance.  On October 13, 1999, the Board of Directors  agreed to reprice
the shares  granted

                                      F-27
<PAGE>

to Mr. Cassetta to $.75 per share, the fair value of the shares at that date.

The Company and Mr. Rossi have also entered into an employment agreement ("Rossi
Agreement"),  effective  January 1, 1999 and  expiring  on  December  31,  2001,
providing  for,  among  other  things,  the  sale to him of  206,080  shares  of
restricted stock  representing 3% of the fully diluted shares of Common Stock of
the Company.  The purchase  price ($2.20 per share) of the  restricted  stock is
equal to 110% of fair  market  value for the 30 days  preceding  the date of the
stock purchase agreement ("Rossi Stock Purchase Agreement")  contemplated by the
Rossi  Agreement.  The purchase price has been paid with a 5 year,  non-recourse
promissory note, secured by the stock, at an interest rate of 6.75%, which is 1%
below the prime  rate on the date of the Rossi  Stock  Purchase  Agreement.  The
Rossi Stock  Purchase  Agreement  provides the Company  with certain  repurchase
options and provides Mr. Rossi with a put option in the event of the termination
of his  employment.  In accordance  with APB No. 25, the Company will record the
changes  in the fair value of such  shares in  recognition  of the  compensatory
nature of their issuance.  On October 13, 1999, the Board of Directors agreed to
reprice the shares granted to Mr. Rossi to $.75 per share, the fair value of the
shares at that date.

On January 14, 1999, the Company issued 10,000 shares of Common Stock to Arnhold
& S. Bleichroeder,  Inc. ("ASB"), an investor in the Company's Prepaid Warrants,
in  consideration  of an agreement to waive certain events of default under such
Prepaid  Warrants.  These  shares  have been  recorded  at the fair value of the
Company's Common Stock at that date as other financing costs.

On January 20, 1999,  the Company agreed to cancel  warrants to purchase  20,833
shares of Common  Stock  exercisable  at $15.75  and  $19.50 per share to Steven
Rosner, a financial advisor to the Company,  and to grant Mr. Rosner warrants to
purchase  40,833  shares of Common  Stock at $.60 per share for his  efforts  at
arranging  the Company's  relationship  with Spencer  Trask.  Such warrants will
expire on January 20, 2004. These warrants have been recorded in accordance with
the Black-Scholes  pricing  methodology as selling,  general and  administrative
expenses.

On June 24,  1999,  in  consideration  of the receipt of  $324,000,  the Company
agreed to issue DTN warrants for the purchase of 300,000 shares of the Company's
Common  Stock at $8.60 per share.  The  warrants  will  expire on the earlier of
April 30, 2003, or the date one year after the market price of a share of Common
Stock reaches $8.60.  These  warrants have been recorded in accordance  with the
Black-Scholes pricing methodology.

The  delisting  of the  Company's  Common Stock from the Nasdaq Small Cap Market
caused the  Company to default on certain  terms and  conditions  of the Prepaid
Warrants. Such default obligates the Company to pay financial penalties, as well
as to redeem the outstanding Prepaid Warrants at a 43% premium.  The Company has
been unable to obtain  appropriate  waivers from holders of  $1,994,000  of such
Prepaid  Warrants.  Accordingly,  the  Company  has  recorded  a charge  to debt
origination and other  financing  costs in the amount of $986,365,  representing
the potential penalties due such holders.


                                      F-28
<PAGE>


6.   EARNINGS PER SHARE

The  following  table sets forth the  computation  of basic and diluted loss per
share:
<TABLE>
<CAPTION>

                                                                  YEAR ENDED JUNE 30
                                            ----------------------------------------------------------------
                                                 1999                 1998                     1997
                                            ------------------   --------------------   --------------------
Numerator:
<S>                                         <C>                  <C>                    <C>
   Net loss                                 $   (7,124,126)      $   (5,040,009)        $    (4,434,482)
                                            ==================   ====================   ====================

Denominator:
   Weighted average shares                       1,105,603              659,034                 615,833
                                            ==================   ====================   ====================

Basic and diluted loss per common
   share                                    $        (6.44)      $        (7.65)        $         (7.20)
                                            ==================   ====================   ====================
</TABLE>

At June 30,  1999  there  were,  exclusive  of the  Prepaid  Warrants  (Note 5),
3,195,000  Common  Stock  Purchase  Warrants  outstanding.  Such  warrants  have
exercise prices ranging from $.60 to $72.00 per share and expire from March 2001
through  January  2004.  Based on the closing bid price ($1.50) of the Company's
Common Stock at June 30, 1999,  there were,  exclusive of the Prepaid  Warrants,
currently  exercisable  in-the-money  warrants  outstanding  for the purchase of
507,700  shares of Common Stock.  Additionally,  the Company has  established an
employee  stock  option  plan  for the  benefit  of  directors,  employees,  and
consultants  to the Company.  These options are intended to qualify as incentive
stock options within the meaning of Section 422 of the Internal Revenue Code, as
amended, or as nonqualified stock options. The options are partially exercisable
after one year from date of grant and no options may be granted  after April 15,
2006.  At June 30,  1999,  there are  options  outstanding  for the  purchase of
285,901  shares of the Company's  Common Stock.  None of the warrants or options
have been  included in the  computation  of diluted loss per share because their
inclusion would be antidilutive.  (See Note 11 for a discussion of the Company's
stock option plans.)

7.   INCOME TAXES

At June 30, 1999 and 1998, the Company has deferred tax assets as follows:
<TABLE>
<CAPTION>

                                                                       1999                   1998
                                                                       ----                   ----

<S>                                                               <C>                   <C>
         Capitalized Start-up Costs                               $      741,600        $   1,112,500
         Net Operating Loss Carryforwards                              6,578,000            4,126,000
                                                                   -------------         ------------

                                                                  $    7,319,600        $   5,238,500
                                                                   =============         ============

</TABLE>

In  accordance  with  Statement  of  Financial  Accounting  Standards  No.  109,
"Accounting for Income Taxes," the Company has established a valuation allowance
to fully reserve the future income tax benefit of these  deferred tax assets due
to uncertainty about their future realization. The valuation allowance increased
to $7,319,600 at June 30, 1999 from  $5,238,500 at June 30, 1998 and  $3,540,000
at June 30, 1997.

At June 30, 1999, the Company has net operating loss  carryforwards  for Federal
income tax purposes of  approximately  $8,930,000 which expire in the years 2009
through  2013.  As a result of the public  issuance  of stock by the  Company on
March 21,  1996,  and the  resultant  change in  ownership  pursuant to

                                      F-29
<PAGE>

Internal  Revenue  Code Section 382, the  utilization  of net  operating  losses
incurred prior to this date may be limited.

8.   LEASES

The Company leases office space for its Stamford, Connecticut headquarters under
a noncancelable  lease. The lease includes  escalation clauses for items such as
real estate taxes, building operation and maintenance expenses,  and electricity
usage.

On May 1, 1997, the Company  entered into a 3 year  noncancelable  capital lease
for certain computer equipment used to provide information services. The Company
also leases certain other computer equipment under operating leases which expire
through July 2000.

Rent expense amounted to approximately $290,600,  $278,000, and $207,000 for the
years ended June 30, 1999, 1998, and 1997, respectively.

Minimum future rental payments at June 30, 1999 are as follows:
<TABLE>
<CAPTION>

                                                 OPERATING LEASES
                                        ------------------------------------          CAPITAL
YEAR ENDING JUNE 30                         PREMISES           EQUIPMENT               LEASE
- ------------------                      -----------------    ---------------     ------------------

<S>                                       <C>                  <C>                   <C>
         2000                             $   179,700          $   41,000            $     75,341
         2001                                 186,000               1,600                      --
         2002                                 192,300                  --                      --
         2003                                  67,000                  --                      --
                                        -----------------    ---------------     ------------------

                                          $   625,000          $   42,600                  75,341
                                        =================    ===============

         Less amounts
         representing interest
         and executory costs                                                                5,194
                                                                                 ------------------

                                                                                     $     70,147
                                                                                 ==================
</TABLE>

9.   COMMITMENTS AND CONTINGENCIES

By letter dated April 10, 1998,  Michael  Fishman,  then Vice President of Sales
for the Company,  resigned his position. On or about April 24, 1998, Mr. Fishman
filed a complaint  against the  Company,  Sebastian  E.  Cassetta and four other
defendants in the United States  District Court for the District of Connecticut.
The complaint  asserted  claims under  Sections  10(b) and 18 of the  Securities
Exchange Act of 1934, as well as several state law claims,  including  breach of
contract, fraud and misrepresentation.  Mr. Fishman alleged that the Company (1)
failed to pay him the benefits and compensation to which he was entitled and (2)
made material misrepresentations in its filings with the Securities and Exchange
Commission.  On December 11, 1998,  the Court  granted the  Company's  motion to
dismiss Mr. Fishman's action without prejudice to the plaintiff to seek leave to
file an amended  complaint within 30 days. On May 12, 1999, the Court denied the
plaintiff's  subsequent motion for leave to file a substituted  complaint on the
basis that the federal  securities law claim,  the only federal claim alleged by
the plaintiff,  was still deficient.  Accordingly,  the federal securities claim
was dismissed with prejudice. On or about June 4, 1999, Mr. Fishman commenced an
action  against  the same  defendants  and  added as a  seventh  defendant,  the
Company's former President,  Mr. Steven Francesco,  in the Connecticut  Superior
Court for the Judicial

                                      F-30
<PAGE>

District of Stamford/Norwalk at Stamford alleging breach of contract,  breach of
duty of good faith and fair  dealing,  fraudulent  misrepresentation,  negligent
misrepresentation,  intentional  misrepresentation and failure to pay wages. The
defendants  have answered the complaint and filed  counterclaims  for fraudulent
inducement and breach of contract. Plaintiff's response to counterclaims was due
October 14, 1999 and has yet to be received.  Although the Company is vigorously
defending this action, there can be no assurance that it will be successful.

By memorandum dated April 10, 1998,  Jonathan  Paschkes,  then Vice President of
Marketing for the Company, resigned his position. On or about November 17, 1998,
Mr. Paschkes filed a complaint  against the Company and Sebastian E. Cassetta in
the United States District Court, District of Connecticut. In the complaint, Mr.
Paschkes  alleges (i)  fraudulent  inducement to him to accept his position with
the Company;  (ii) breach of various terms of the Company's  employment contract
with him;  and (iii)  failure by the  Company to pay him wages and  bonuses  and
issue  options to him pursuant to the terms of his  employment  contract.  On or
about February 18, 1999, Mr.  Paschkes filed an amended  complaint.  The Company
answered the amended complaint and asserted  counterclaims  against Mr. Paschkes
for fraudulent inducement,  breach of contract,  conversion and statutory theft.
On October 5, 1999,  an agreement in principle  was reached  between the Company
and Mr.  Paschkes in full  settlement of these claims.  The Company  anticipates
executing a settlement  agreement with Mr.  Paschkes and filing a Stipulation of
Dismissal  with  prejudice  before  October 31, 1999. The Company has recorded a
charge for the  settlement of such claims in the results of  operations  for the
year ended June 30, 1999.

On or about May 11, 1998, Ronald G. Weiner filed a complaint against the Company
and Mr.  Francesco in the Supreme Court of the State of New York,  County of New
York.  The complaint  alleges,  among other things,  that in May 1993, by letter
from Mr.  Francesco,  Mr.  Weiner was offered a 10% equity  stake in Smart Phone
Services,  Inc. ("SPS"), a Subchapter S company of which Mr. Francesco allegedly
was the President and sole shareholder,  in exchange for his active  involvement
in, among other things,  raising  capital and managing the financial  aspects of
SPS. The complaint  alleges that, in November 1993, Mr.  Francesco sent a letter
to Mr.  Weiner in which he (i)  represented  that SPS had  failed  to  attract a
single  investor  and (ii)  withdrew  his offer to Mr.  Weiner  of a 10%  equity
position in SPS. The complaint  further alleges that, in conversations  with Mr.
Weiner beginning in November 1993, Mr. Francesco represented that he was ceasing
all efforts to capitalize SPS. The complaint alleges,  among other things,  that
Mr.  Francesco and SPS breached  their  agreement with Mr. Weiner by withdrawing
their  offer to him of a 10%  equity  stake in SPS,  and  that,  at the time Mr.
Francesco  represented  that he was ceasing  efforts to  capitalize  SPS, he had
actually  formed the  Company and was  actively  seeking  investors  for it. The
complaint  further  alleges  that the Company is a  successor  entity to SPS and
that,  therefore,  the  Company is liable for SPS' and Mr.  Francesco's  alleged
conduct in derogation of their alleged agreement with Mr. Weiner.  The complaint
seeks, among other things, (i) a declaratory judgment declaring Mr. Weiner a 10%
equity  shareholder of the Company,  (ii) a constructive  trust in Mr.  Weiner's
favor for 10% for the Company's equity shares and (iii) restitution  against Mr.
Francesco and the Company for unjust enrichment. On his unjust enrichment claim,
Mr. Weiner seeks unspecified damages that he alleges to be at least $250,000. In
its answer to the complaint,  the Company has denied the material allegations of
the  complaint,  asserted  affirmative  defenses and also asserted  cross-claims
against Mr. Francesco seeking indemnification from, or contribution towards, any
judgment that Mr. Weiner may obtain against the Company.  In accordance  with an
agreement dated November 11, 1998, the Company has filed a motion to discontinue
the cross-claims  that it asserted against Mr.  Francesco.  No discovery in this
action has yet been taken.  Although the Company is  vigorously  defending  this
action there can be no assurance that it will be successful.

10.  SIGNIFICANT RELATIONSHIPS

During  the year  ended  June 30,  1999,  the  Company's  relationship  with DTN
accounted for 94.8% of its

                                      F-31
<PAGE>

revenues. During the year ended June 30, 1998, three Strategic Marketing Partner
relationships  accounted  for  10.2%,  10.0%  and  24.1%,  respectively,  of the
Company's  revenues  while  during the year ended June 30, 1997,  one  Strategic
Marketing  Partner  relationship   accounted  for  approximately  46.4%  of  the
Company's revenues.

11.  EMPLOYEE STOCK OPTION PLAN

In April 1996, the Board of Directors  approved the establishment of an Employee
Stock Option Plan authorizing  stock option grants to directors,  key employees,
and consultants of the Company. The options are intended to qualify as incentive
stock options within the meaning of Section 422 of the Internal  Revenue Code of
1986, as amended,  or as nonqualified  stock options.  The Plan provides for the
issuance of up to 250,000 of such options at not less than the fair value of the
stock on the date of grant. The options are partially exercisable after one year
from date of grant and expire on the tenth anniversary of the date of grant.

On September 24, 1997, the Compensation  Committee  granted new stock options to
employees and non-employee  directors  conditional  upon  cancellation of all of
their  existing  stock  options.  Such options were  exercisable  at $12.00.  On
October 8, 1998, the Board of Directors voted to cancel the outstanding employee
and non-employee  director options and reissue options covering a like number of
shares to employees  and  non-employee  directors at an exercise  price not less
than the fair value at that date.  The exercise  price of the options  issued to
employees  and  non-employee  directors  on October 8, 1998 was $1.29 per share.
Such  options  expire on  October 7, 2008.  In  accordance  with APB No. 25, the
Company  has  recorded  the  changes in the fair value of the shares  underlying
177,201 of such options to reflect the compensatory nature of their issuance. On
November 20, 1998, the Board of Directors  granted employees options to purchase
58,700  shares of Common  Stock at $1.625  per  share.  Such  options  expire on
November 19, 2008.

On December  29,  1998,  the Board  approved a plan to  compensate  non-employee
directors  for their  service to the  Company  by  granting  to them  options to
purchase 10,000 shares of the Company's Common Stock at the commencement of each
calendar  year.  Effective  January 1, 1999,  the Company issued options to such
persons to purchase 50,000 shares of Common Stock exercisable at $2.35 per share
through December 31, 2003.

On October 13, 1999, the Board of Directors  authorized the establishment of the
Company's 1999 Employee Stock Option Plan ("1999 Plan").  The 1999 Plan provides
for the issuance of options to  employees  and  directors  for the purchase of a
maximum of 400,000  shares of Common  Stock of the  Company at not less than the
fair value of the Common Stock on the date of grant.  The Board  authorized  the
issuance of 300,000 of such options to employees at the fair value of the Common
Stock on that date.


                                      F-32
<PAGE>


Information concerning stock options for the Company is as follows:
<TABLE>
<CAPTION>

                                                                                    AVERAGE
                                                                                    EXERCISE
                                                              OPTIONS                PRICE
                                                        -------------------- -----------------------
<S>                                                               <C>               <C>
Balance at July 1, 1996                                           51,925            $   38.82

     Granted                                                      70,829                31.38
     Exercised                                                        --                --
     Cancelled                                                    66,362                37.32
                                                        -------------------- -----------------------
Balance at June 30, 1997                                          56,392                31.26

     Granted                                                     206,391                12.00
     Exercised                                                        --                --
     Cancelled                                                    85,216                25.50
                                                        -------------------- -----------------------
Balance at June 30, 1998                                         177,567                12.00

     Granted                                                     463,858                 1.92
     Exercised                                                        --                --
     Cancelled                                                   355,524                 7.26
                                                        -------------------- -----------------------
Balance at June 30, 1999                                         285,901            $    1.54
                                                        ==================== =======================

</TABLE>

The following  table  summarizes  information  about the Company's stock options
outstanding as of June 30, 1999.
<TABLE>
<CAPTION>

                                          OPTIONS OUTSTANDING                             OPTIONS EXERCISABLE
                            -------------------------------------------------      -----------------------------------
                                                                 AVERAGE
                                                 AVERAGE        REMAINING                                AVERAGE
         RANGE OF              NUMBER OF         EXERCISE      CONTRACTUAL            NUMBER OF         EXERCISE
     EXERCISE PRICES            OPTIONS           PRICE        LIFE (YEARS)            OPTIONS            PRICE
- --------------------------- ----------------- --------------- ---------------      ---------------- ------------------
<S>                               <C>           <C>                   <C>                <C>             <C>
   $1.29  -   $2.35               285,901       $    1.54             8.25               81,164          $    1.96
=========================== ================= =============== ===============      ================ ==================

</TABLE>

SUPPLEMENTAL AND PRO FORMA DISCLOSURE

In October 1995, the Financial  Accounting  Standards Board issued  Statement of
Financial   Accounting   Standard   No.   123,   "Accounting   for   Stock-Based
Compensation."  This  Statement  requires  companies to  recognize  compensation
expense based on the respective fair values of the options at the date of grant.
Companies  that  choose  not to adopt the new rules will  continue  to apply the
existing  accounting rules contained in APB No. 25, but are required to disclose
the pro forma effects on net income and earnings per share, as if the fair value
based method of accounting had been applied.

The pro forma  information  regarding  net loss and loss per share  required  by
Statement  123 has been  determined  as if the  Company  had  accounted  for its
employee  stock  option  plan under the fair  value  methods  described  in that
Statement.  The fair value of options granted under the Company's employee stock
option plan was  estimated at the date of grant using the  Black-Scholes  option
pricing model. The Black-Scholes option valuation model was developed for use in
estimating  the fair value of traded  options that have no vesting  restrictions
and are fully  transferable.  In addition,  option  valuation models require

                                      F-33
<PAGE>

the input of highly  subjective  assumptions  including  the  expected  dividend
yield,  the expected life of the options,  the expected stock price  volatility,
and the risk-free interest rate.

Pertinent  assumptions  with  regard to the  determination  of fair value of the
options and their impact on earnings per share are as follows:
<TABLE>
<CAPTION>

                                                                1999                 1998                1997
                                                         -------------------    ---------------    ------------------
<S>                                                              <C>                  <C>                  <C>
        Weighted  average  dividend  yield for  options
             granted                                             0.0%                 0.0%                 0.0%

        Weighted average expected life in years                  5.0                  5.0                  5.0

        Weighted average volatility                            147.0%               143.9%                70.8%

        Risk-free interest rate                                  5.75%                6.0%                 6.5%

        Weighted  average  grant  date  fair  value  of
             options                                            $1.92               $10.92               $19.80
</TABLE>

For purposes of pro forma  disclosures,  the estimated fair value of the options
is amortized to expense over the options' vesting period. As such, the pro forma
net loss and loss per share are not indicative of future years.

The Company's pro forma information is as follows:
<TABLE>
<CAPTION>

                                                           YEAR ENDED JUNE 30
                       ------------------------------------------------------------------------------------------------
                                   1999                              1998                             1997
                       ------------------------------------------------------------------------------------------------
                          REPORTED       PROFORMA          REPORTED       PROFORMA          REPORTED       PROFORMA
                       --------------- --------------    -------------- --------------    -------------- --------------

<S>                     <C>              <C>              <C>             <C>              <C>            <C>
Net Loss                $7,124,126       $7,308,036       $5,040,009      $5,654,512       $4,434,482     $5,209,947
                       =============== ==============    ============== ==============    ============== ==============
Loss per Share               $6.44            $6.61            $7.65           $8.58            $7.20          $8.46
                       =============== ==============    ============== ==============    ============== ==============
</TABLE>


12.  SUBSEQUENT EVENTS

On July 1, 1999,  the Company  entered into an  agreement  with ASB, a holder of
$325,000 of the Company's Prepaid Warrants,  to settle the Company's  obligation
to ASB pursuant to the default  provisions of the Prepaid Warrants.  Pursuant to
such agreement, the Company paid ASB $325,000 to redeem the Prepaid Warrants and
issued 180,000 shares of Common Stock in full  settlement of all  obligations to
ASB. The Company has agreed to file a registration statement with the Securities
and Exchange Commission covering such shares.  Settlement costs of $268,695 have
been  recorded as debt  origination  and other  financing  costs during the year
ended June 30, 1999.

On October 13, 1999,  the Board of  Directors  agreed to enter into a restricted
stock  purchase   agreement   with  Mr.  Robert  Pearl,   Director  of  Business
Development.  Accordingly,  Mr. Pearl has been  granted 1% of the fully  diluted
shares of Common Stock of the Company as of that date at the  purchase  price of
$.75 per share.

                                      F-34
<PAGE>


                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            ------------------------


                                    EXHIBITS

                                       TO

                                    FORM SB-2

                             REGISTRATION STATEMENT

                                      UNDER

                           THE SECURITIES ACT OF 1933

                                 ---------------


                             SMARTSERV ONLINE, INC.


<PAGE>

<TABLE>
<CAPTION>

      EXHIBIT                                         DESCRIPTION                                PAGE NO.
      -------                                         -----------                                --------

<S>           <C>                                                                                <C>
3.1             Amended and Restated Certificate of Incorporation of the Company

3.2             Certificate of Amendment to the Amended and Restated Certificate
                of Incorporation filed on June 1, 1998

3.3             Certificate of Amendment to the Amended and Restated Certificate
                of Incorporation filed on October 16, 1998

3.4             By-laws of the Company, as amended

4.1             Specimen Certificate of the Company's Common Stock

4.2             Placement  Agent  Agreement dated as of January 11, 2000 between
                the Company and America First Associates Corp.

5.1             Opinion of Parker Chapin Flattau & Klimpl, LLP

10.1            Information  Distribution License Agreement dated as of July 18,
                1994 between the Company and S&P ComStock, Inc.

10.2            New York Stock Exchange,  Inc.  Agreement for Receipt and Use of
                Market Data dated as of August 11, 1994  between the Company and
                the New York Stock Exchange, Inc.

10.3            The Nasdaq  Stock  Market,  Inc.  Vendor  Agreement  for Level 1
                Service and Last Sale  Service  dated as of  September  12, 1994
                between  the  Company  and  The  Nasdaq  Stock  Exchange,   Inc.
                ("Nasdaq")

10.4            Amendment to Vendor  Agreement for Level 1 Service and Last Sale
                Service  dated as of October  11,  1994  between the Company and
                Nasdaq

10.5            Lease Agreement  dated as of March 4, 1994,  between the Company
                and One Station Place,  L.P.  regarding the Company's  Stamford,
                Connecticut offices

10.6            Lease  Modification and Extension  Agreement,  dated February 6,
                1996,  between the Company and One Station Place, L.P. regarding
                the Company's Stamford, Connecticut offices

10.7            Form of 1996 Stock Option Plan

10.8            Asset  Purchase  and  Software  License and  Service  Agreements
                between  SmartServ Online,  Inc. and Data  Transmission  Network
                Corporation, dated April 23, 1998

10.9            Amendment  to  the  Software  and  License   Agreement   between
                SmartServ   Online,   Inc.   and   Data   Transmission   Network
                Corporation,
</TABLE>

<PAGE>
<TABLE>
<CAPTION>

<S>           <C>                                                                                <C>
                dated June 24,  1999.  Portions of this  exhibit  (indicated  by
                asterisks)  have  been  omitted  pursuant  to an  order  by  the
                Securities  and  Exchange  Commission  dated  December  2, 1999,
                granting  confidential  treatment under the Securities  Exchange
                Act of 1934 and the omitted  portions have been filed separately
                with the Securities and Exchange Commission.

10.10           Letter  agreement dated August 26, 1999,  amending the Amendment
                to the Software and License  Agreement between SmartServ Online,
                Inc. and Data Transmission Network  Corporation,  dated June 24,
                1999.  Portions of this exhibit  (indicated by  asterisks)  have
                been omitted pursuant to an order by the Securities and Exchange
                Commission  dated  December  2,  1999,   granting   confidential
                treatment  under  the  Securities  Exchange  Act of 1934 and the
                omitted  portions have been filed separately with the Securities
                and Exchange Commission.

10.11           Amended and  Restated  Employment  Agreement  between  SmartServ
                Online, Inc. and Sebastian E. Cassetta, dated January 1, 1999

10.12           Restricted Stock Purchase  Agreement  between  SmartServ Online,
                Inc. and Sebastian E. Cassetta, dated December 29, 1998

10.13           Employment Agreement between SmartServ Online, Inc. and Mario F.
                Rossi, dated January 1, 1999

10.14           Restricted Stock Purchase  Agreement  between  SmartServ Online,
                Inc. and Mario F. Rossi, dated December 29, 1998

23.1            Consent of Ernst & Young LLP

23.2            Consent of Parker  Chapin  Flattau & Klimpl,  LLP  (Included  in
                Exhibit 5.1)

24.1            Power of Attorney of certain directors and officers of SmartServ
                (Included as part of the signature  page  beginning on page II-7
                of this filing)
</TABLE>

                                                                   EXHIBIT 4.2

                             SmartServ Online, Inc.
                                      up to
                         233,000 Shares of Common Stock
                                ($.01 Par Value)

                            Placement Agent Agreement
                            -------------------------

                                                                January 11, 2000


America First Associates Corp.
415 Madison Avenue
3rd Floor

New York, NY 10017

Gentlemen:

         1.       Introductory.

                  SmartServ   Online,   Inc.,   a  Delaware   corporation   (the
"Company"), proposes to issue and sell up to 233,000 shares of its Common Stock,
$.01 par value (the "Shares").  The Company hereby appoints you as its exclusive
agent for the purpose of finding purchasers for and selling the Shares,  subject
to the terms and provisions of this agreement, on a "best efforts basis".

                  The term "Placement Agent", as used herein, shall mean America
First  Associates  Corp.  Whether or not so expressed,  all  obligations  of the
Placement  Agent  and of the  Company  are  several  in  accordance  with  their
respective   interests  and  not  joint,  and  nothing  herein  contained  shall
constitute the Placement Agent or the Company partners of one another.

           2.  Representations  and  Warranties  of  the  Company.  The  Company
represents and warrants to you that:

                  (a) The Company is a  corporation  duly  organized and validly
         existing in good standing under the laws of the State of Delaware, with
         power and  authority  to own or lease its  properties  and  conduct its
         business as described in the Private Placement  Memorandum  hereinafter
         mentioned;  and that the Company is duly qualified and in good standing
         as  a  foreign   corporation  in  each   jurisdiction   in  which  such
         qualification is required.

                  (b) A Private Placement Memorandum ("Memorandum") with respect
         to the Shares has been prepared by the Company in  conformity  with the
         requirements  of the


<PAGE>

         Securities Act of 1933 (the "Act") and the rules and  regulations  (the
         "Rules and  Regulations")  of the  Securities  and Exchange  Commission
         thereunder. The Memorandum, together with exhibits, covering the Shares
         proposed to be  offered,  have been  carefully  prepared by the Company
         with the  cooperation  of the  Placement  Agent,  and the Company shall
         prepare  all  filings   necessary  with  the  Securities  and  Exchange
         Commission,  including  the  preparation  and filing of Form D, and all
         applicable   filings  under  state  securities  laws.   Copies  of  the
         Memorandum  have been delivered to you and the Company has consented to
         the use of such copies for purposes permitted by the Act.

                  (c)  There  has  been  no  order  by  any  agency   exercising
         jurisdiction over the offering  preventing or suspending the use of the
         Memorandum.  The Memorandum does not contain any untrue  statement of a
         material  fact or omit to state any material  fact  required to be made
         therein or necessary  to make the  statements  therein not  misleading;
         provided,  however,  that  the  Company  makes  no  representations  or
         warranty as to  statements  or omissions  made in reliance  upon and in
         conformity  with  written  information  furnished to the Company by you
         expressly for use therein.

                  (d) The  securities of the Company  conform to all  statements
         with regard thereto contained in the Memorandum, and the Company has an
         authorized  and  outstanding   capitalization   as  set  forth  in  the
         Memorandum.  All of the  outstanding  shares  of  common  stock  of the
         Company  have  been duly and  validly  issued  and are  fully  paid and
         nonassessable. Upon issuance of and payment for the Shares to be issued
         and sold by the Company,  as provided herein,  such Shares will be duly
         and validly authorized and issued, fully paid and nonassessable.

                  (e) Except as reflected in or  contemplated by the Memorandum,
         since  the  respective  date as of  which  information  is given in the
         Memorandum,  there  has not been any  material  adverse  change  in the
         financial  condition or general  affairs of the Company or any material
         transaction  entered into by the Company other than transactions in the
         ordinary course of business.

                  (f)  The  financial  statements  contained  in the  Memorandum
         fairly  present the financial  condition of the Company and the results
         of its operations as of the dates and for the periods therein specified
         and such  financial  statements  have been prepared in conformity  with
         generally   accepted   accounting   principles   consistently   applied
         throughout  the  periods  involved,  and  Ernst & Young  LLP,  who have
         rendered  reports  on  certain  of  such  financial   statements,   are
         independent public accountants as required by the Act and the Rules and
         Regulations.

                  (g) No consent, approval, authorization, or other order of any
         governmental  authority is required in connection with the execution or
         delivery by the Company of this  agreement  or the issuance and sale by
         the  Company of the Shares to be sold by it  hereunder,  except such as
         may be required under the Act or state securities laws.

                  (h)  Except  as set  forth  in the  Memorandum,  there  are no
         actions,  suits,  or  proceedings  pending,  or to the knowledge of the
         Company threatened,  against the

                                        2
<PAGE>

         Company or any of its property, at law or in equity or before or by any
         federal or state commission,  regulatory body, or administrative agency
         or other governmental body,  domestic or foreign,  in which any adverse
         decision  might have a  materially  adverse  effect on the  business or
         property of the Company.

                  (i)  The  execution  and  delivery  of  this  agreement,   the
         consummation of the transactions  herein  contemplated,  and compliance
         with the terms of this agreement by the Company will not conflict with,
         or constitute a default under, any indenture,  mortgage, deed of trust,
         or other  agreement or instrument  to which the Company is a party,  or
         the Certificate of Incorporation or Bylaws of the Company,  or any law,
         order, rule or regulation,  writ, judgment,  indenture, order or decree
         of any government,  governmental instrumentality, or court, domestic or
         foreign, having jurisdiction over the Company or any of its property.

                  (j)      The Company does not have any subsidiaries.

                  (k) Except as set forth in the Memorandum,  the Company is not
         in default in any  material  respect and no event has  occurred  which,
         with the  passage  of time or the  giving  of  notice,  or both,  would
         constitute a material default in any contract or agreement to which the
         Company is a party or by which it is bound.

         3.       Sale, Purchase and Delivery of Shares.

                  (a) Subject to the terms and conditions  herein set forth, the
         Company hereby appoints you as its exclusive agent from the date hereof
         and until  January 31,  2000 for the purpose of offering  the Shares as
         provided in this agreement on a "best efforts basis".  You agree to use
         your best efforts to sell the Shares as our agent. It is understood and
         agreed that there is no firm commitment on your part to purchase any of
         the Shares.  If subscriptions  for Shares of common stock are less than
         233,000 Shares, you and the Company will agree to close or not to close
         the offering.  Conversely,  if subscriptions exceed 233,000 Shares, you
         and the  Company and will agree or not agree upon the sale of Shares to
         cover over-subscriptions.

                           You will  offer the  Shares  hereunder  at a price of
         $15.00 per share.  You will be entitled to a  commission  of 8% on each
         Share sold by you as such agent  payable by the  Company on the Closing
         Date  from the funds  deposited  in the  special  bank  escrow  account
         described in paragraph (b) hereof. You may, in your discretion, offer a
         part  of the  Shares  to  dealers  who  are  members  of  the  National
         Association of Securities Dealers,  Inc., selected by you at such price
         less a  concession  as you  determine  and you may  form  and  manage a
         selling group of such selected dealers.

                           Upon the closing of the  offering,  the Company  will
         sell to the Placement Agent warrants (the "Placement  Agent  Warrants")
         for a purchase price of $.01 per Warrant, entitling the Placement Agent
         to purchase  an amount of Shares  equal to 8% of the Shares sold in the
         Offering.  The  Placement  Agent  Warrants  will contain  anti-dilution
         provisions  acceptable to the  Placement  Agent.  The  Placement  Agent
         Warrants will be  exercisable  for a period of five (5) years after the
         date of the  Memorandum  and, if the

                                        3
<PAGE>

         Warrants are not exercised  during such term, they shall  automatically
         expire. The exercise price of the Placement Agent Warrants shall be the
         Share offering price.  The Company will set aside and at all times have
         available  a  sufficient  number of Shares  of its  Common  Stock to be
         issued upon the exercise of the Placement Agent Warrants.  The Warrants
         will not be transferable to anyone, except to officers or affiliates of
         the Placement Agent.

                  (b) All funds  received  from  subscribers  of Shares  will be
         deposited by you in a special noninterest bearing escrow account (or if
         invested,  such investment will only be made in permissible  investment
         under SEC Rule 15c2-4) to be  maintained  by you for the account of the
         Company at a bank of your choice.  All funds,  represented  by check or
         otherwise,  shall be made payable to you for our account and  deposited
         in escrow.  On the Closing  Date,  you will  distribute  the funds then
         deposited in such special bank escrow  account,  as their interests may
         appear, to the Company, selected dealers, and to yourself.

                           In the event this  agreement in  terminated  prior to
         the Closing Date for any reason  whatsoever,  you shall promptly refund
         to the  subscribers  of the Shares all funds  which have been  received
         from them by you without interest.

                           All  costs,   expense,   and   charges   incurred  in
         connection  with the special bank escrow  account  shall be paid by the
         Company.

                  (c)  It  is  understood  and  agreed  that,  unless  we  agree
         otherwise, if all Shares are not sold by you pursuant to this agreement
         during the offering, we shall close with respect to the Shares sold.

                  (d) Closing of the offering will take place at your offices in
         New York, New York, at 10 o'clock a.m., Eastern Time, on the earlier of
         (i) five days from the date on which all of the Shares  have been sold,
         or (ii)  January 31, 2000,  said date being herein  called the "Closing
         Date".  Certificates for the Shares  registered in such a manner and in
         such  denominations as you may request will be delivered to you so that
         you may examine and package such certificates for delivery at least ten
         full business days after the Closing Date.

                  (e) The Company agrees that,  within 90 days after the closing
         of the offering of the Shares,  it will file a  Registration  Statement
         and all necessary  amendments  thereto under the Securities Act of 1933
         registering  the Shares of Common Stock subject to the offering and the
         Common  Stock  underlying  the  Warrants to the  Placement  Agent.  The
         Company  will use its best  efforts to cause the above filing to become
         effective.  All  expenses  of  such  registration,  including,  but not
         limited to, legal,  accounting and printing costs, will be borne by the
         Company,  but the Company shall not be responsible  for the cost of any
         separate counsel to review the  Registration  Statement on behalf of or
         to advise the  shareholders  or the Placement  Agent.  In the event the
         Company  fails to file the  Registration  Statement  or to use its best
         efforts to cause such filing to become effective, then the Company will
         issue to the purchasers in this offering additional Shares amounting to
         10% of the Shares  purchased by such  shareholders and to the Placement
         Agent an additional 10% of Placement Agent Warrants.

                                        4
<PAGE>

         4. Covenants of the Company.  The Company covenants and agrees with you
that:

                  (a) The Company  will  furnish to you and dealers  selected by
         you as soon as possible as many  copies of the  Memorandum  (and of any
         amended or supplemented  Memorandum) as you may reasonably  request. If
         during  such  period  any  event  occurs  as  a  result  of  which  the
         Memorandum,  as then amended or  supplemented,  would include an untrue
         statement of a material fact or omit to state a material fact necessary
         in order to make the statements made, in the light of the circumstances
         under which they were made, not misleading, or it shall be necessary to
         amend or supplement  the  Memorandum to comply with the Act or with the
         Rules and  Regulations,  the Company will forthwith  notify you thereof
         and on your request prepare and furnish to you and dealers  selected by
         you, in such quantity as you and such dealers may  reasonably  request,
         an  amendment  or  supplement  which will  correct  such  statement  or
         omission  or cause the  Memorandum  to comply with the Act and with the
         Rules and  Regulations.  The Company  will not at any time prior to the
         expiration  of  the  offering  period  prepare  any  amendment  to  the
         Memorandum  of which you shall not  previously  have been  advised  and
         furnished  with a copy or to which your counsel  shall have  reasonably
         objected in writing, or which is not in compliance with the Act and the
         Rules and Regulations.

                  (b) The Company  will,  when and as requested by you, take all
         action  necessary to permit the offering of the Shares as  contemplated
         hereby under the securities  laws of such states as you shall designate
         and,  during  the  period  of  twelve  months  after  the  date  of the
         Memorandum,  to keep qualification of the Shares in good standing under
         such laws; provided, however, that the Company shall not be required to
         qualify  as a foreign  corporation  or to file a consent  to service of
         process in any state in any action  other than one  arising  out of the
         offering or sale of the Shares.  Said qualification of the Shares under
         the  securities  laws of the  said  states  shall be  effected  by your
         counsel and the Company shall pay the legal fees therefor and all other
         expenses incident thereto.

                  (c) Whether or not the  transactions  contemplated  hereby are
         consummated or this  agreement is terminated,  the Company will pay all
         costs and expenses  incident to the  performance of the  obligations of
         the Company hereunder, including the fees and expenses of the Company's
         counsel and  accountants,  registration  fees,  the costs and  expenses
         incident  to the  preparation,  printing,  shipping  and  filing of the
         Memorandum and all amendments and supplements  thereto (and such copies
         thereof  as the  Placement  Agent  may  reasonably  require)  and  this
         agreement and related documents, filing fees required to be paid to the
         National  Association  of Securities  Dealers,  Inc., if any, the costs
         incurred in connection with the qualification of the Shares under state
         securities laws as provided in subparagraph  (b) hereof  (including the
         fees and disbursements of your counsel in this connection).  Payment to
         you of a non-refundable expense allowance of $25,000,  $15,000 of which
         has been  previously  paid,  and  $10,000  to be paid upon  closing  or
         termination of the offering.

                  (d) The Company will apply and utilize the  proceeds  from the
         sale of the Shares in the manner described in the Memorandum.

                                       5

<PAGE>
                  (e) The  Company  will  comply  with  all  obligations  to the
         Placement  Agent and to its security  holders  undertaken  by it in the
         Memorandum.

         5. Conditions of Placement  Agent's  Obligations.  Your  obligations as
provided herein shall be subject in your  reasonable  discretion to the accuracy
of the  representations and warranties of the Company herein contained as of the
date hereof and as of the Closing Date, to the performance by the Company of its
obligations hereunder and the following additional conditions:

                  (a)  It is  agreed  between  the  Company  and  you  that  all
         documents and other information  relating to the Company's affairs will
         be made  available  upon request to you and your counsel at your office
         or at the office of your counsel and copies of any such  documents will
         be furnished upon request to you or your counsel.  Included  within the
         documents  which must be made  available  as soon as  possible  are the
         following:  The Company's  Certificate of Incorporation and By-laws and
         all  amendments  thereto,  minutes  of all  meetings  of the  Company's
         incorporators, stockholders and directors, all financial statements and
         correct copies of any and all material contracts, leases and agreements
         to which the Company is a party and all reports and filings made by the
         Company with the  Securities and Exchange  Commission  within the prior
         three years.

                  (b) You have not notified the Company that the  Memorandum  or
         any amendment or supplement  thereto  contains an untrue statement of a
         fact which in the  opinion of your  counsel  is  material,  or omits to
         state a fact which, in the opinion of such counsel,  is material and is
         required to be stated  therein or is necessary  to make the  statements
         therein not misleading.

                  (c) At the time of the execution of this  agreement and at the
         Closing  Date,  counsel for the  Company,  shall have  furnished to you
         their written opinion,  addressed to you and dated as of the date it is
         required to be delivered,  in form and substance  satisfactory  to you,
         with  photostats  or  signed  counterparts  thereof  for  each  of  the
         soliciting dealers, to the effect that:

                           (i) The  Company  has been duly  incorporated  and is
                  validly  existing as a corporation  in good standing under the
                  laws of the State of Delaware and has full corporate power and
                  authority  to own and lease its  properties  and  conduct  its
                  business, as described in the Memorandum;  and, the Company is
                  duly  qualified  to do business  and is in good  standing as a
                  foreign  corporation in each jurisdiction where the conduct of
                  its business or its ownership or leasing of property  requires
                  it to be qualified  where the failure to be so qualified would
                  cause a material adverse effect on the Company; and

                           (ii) The  Shares  of  Common  Stock to be sold by the
                  Company  hereunder,  at the time of delivery to the  Placement
                  Agent  pursuant to Section 3 hereof,  will be duly and validly
                  authorized and issued,  fully paid and  nonassessable and will
                  conform in all material  respects to the  description  thereof


                                        6
<PAGE>

                  contained  in the  Memorandum;  other than as described in the
                  Memorandum  there are  presently no preemptive or other rights
                  to  subscribe  for  or to  purchase  shares  of  Common  Stock
                  pursuant to the Certificate of Incorporation or the law of the
                  State of  Delaware,  and none of the  Shares of  Common  Stock
                  being  sold  hereunder  by  the  Company  will  be  issued  in
                  violation of any such preemptive  rights of any stockholder of
                  the Company; and all corporate action required to be taken for
                  the  authorization,  issue  and sale of the  Shares  of Common
                  Stock has been validly taken; and

                           (iii)  This  agreement  has  been  duly  and  validly
                  authorized,   executed  and   delivered  by  the  Company  and
                  constitutes  the valid and legally  binding  obligation of the
                  Company  except  insofar as  indemnification  of the Placement
                  Agent may be  limited  under  applicable  securities  laws and
                  decisions thereunder.

                           (iv) The  execution  and  delivery of and  compliance
                  with this agreement by the Company,  the  consummation  of the
                  transactions  herein  contemplated and the compliance with the
                  terms hereof will not  conflict  with or result in a breach or
                  violation of any of the terms and provisions of, or constitute
                  a default  under,  any indenture,  mortgage,  deed of trust or
                  other material  agreement or instrument  known to such counsel
                  to which the  Company is a party or by which it is bound or to
                  which its  property is subject,  or under its  Certificate  of
                  Incorporation or Bylaws. No consent,  approval,  authorization
                  or  order  of any  court  or  governmental  agency  or body is
                  required  for  the  consummation  of the  transactions  by the
                  Company  contemplated by this  agreement,  except such as have
                  been obtained under the Act and the Rules and  Regulations and
                  such  as  may be  required  under  state  securities  laws  in
                  connection with the purchase and distribution of the Shares by
                  the Placement Agent.

                           (v)  The  statements  in  the  Memorandum  under  the
                  caption "Description of Capital Stock" insofar as they are, or
                  refer to,  descriptions  of documents or  statements of law or
                  legal conclusions,  have been reviewed by them and are correct
                  in all material respects.

                           (vi)  Such  counsel  does  not  know of any  legal or
                  governmental  proceedings  required  to be  described  in  the
                  Memorandum  which are not  described  as  required,  or of any
                  contracts (other than this agreement, as to which such counsel
                  need express no opinion) or documents of a character  required
                  to be described in the  Memorandum  which are not described as
                  required.

                  Such  counsel  shall  confirm  that,  in  connection  with the
         preparation  of  the  Memorandum,  such  counsel  has  participated  in
         telephone conferences with officers of the Company at which conferences
         the contents of the  Memorandum  were  discussed  and  (without  taking
         further  action  to verify  independently  the  statements  made in the
         Memorandum,  and without  assuming  responsibility  for the accuracy or
         completeness  of such  statements,  except as provided in paragraph (v)
         above)  nothing has come to such  counsel's  attention  that would lead
         such  counsel to believe  that  either the  Memorandum

                                        7
<PAGE>

         (except for the financial  statements and other financial data included
         therein, as to which such counsel need express no opinion) contains any
         untrue  statement of a material  fact or omits to state a material fact
         required  to be  stated  therein  or  necessary  to make the  statement
         therein not misleading,  provided,  however,  that we make no statement
         herein  whatsoever  as to any  of the  financial  statements  or  notes
         contained therein or omitted  therefrom or other financial,  numerical,
         statistical or accounting data included therein or omitted therefrom.

                  In giving such opinion, such counsel may rely as to matters of
         fact upon statements and  certifications of officers of the Company and
         of other  appropriate  persons and may rely as to matters of law, other
         than the law of the United States, upon an opinion or opinions of local
         counsel  acceptable  to the  Placement  Agent,  provided  that any such
         opinion or  opinions  are  referred  to in said  opinion  and that said
         counsel  shall state that they believe that you and they are  justified
         in relying thereon.

                  (e) At and as of the date  hereof and the  Closing  Date,  the
         Placement Agent shall have received a certificate, dated as of the date
         hereof and the Closing Date,  signed by the chief executive officer and
         the principal  financial officer of the Company,  in form and substance
         satisfactory to you,  stating in effect that except as may be reflected
         in or  contemplated  by the  Memorandum  (i)  the  representations  and
         warranties of the Company in this  agreement are true and correct as of
         the date hereof and the Closing Date, and the Company has complied with
         all  of  the  material   agreements  and  satisfied  all  the  material
         conditions  on its part to be performed or satisfied at or prior to the
         date hereof and the Closing Date; (ii) since the respective dates as of
         which  information is given in the  Memorandum,  there has not been any
         material  adverse  change in the  condition  or in the  business of the
         Company  considered  as a whole;  (iii)  since such dates there has not
         been any material  transaction  entered into by the Company  other than
         transactions  in the ordinary  course of business;  and (iv) such other
         matters as the Placement  Agent or counsel for the Placement  Agent may
         reasonably request.

                  (f) Before  the  Closing  Date,  Michael  G.  Quinn,  Esquire,
         counsel for the Placement  Agent,  shall have been  furnished with such
         opinions and copies of such documents as he may reasonably  require for
         the purpose of enabling  him to pass upon the  issuance and sale of the
         Shares as herein contemplated and related  proceedings,  or in order to
         evidence the accuracy or completeness of any of the  representations or
         warranties,  or  the  fulfillment  of any  of  the  conditions,  herein
         contained;  and all proceedings taken by the Company in connection with
         the  issuance  and sale of the  Shares as herein  contemplated  and all
         opinions  and  certificates   mentioned  above  or  elsewhere  in  this
         agreement  shall be satisfactory in form and substance to the Placement
         Agent and said counsel for the Placement Agent.

                  (g) Except as contemplated  in the  Memorandum,  subsequent to
         the  respective  dates  as  of  which   information  is  given  in  the
         Memorandum,  there  shall  not have  been any  material  change  in the
         capital stock or long-term  debt of the Company or any adverse  change,
         or any development  specifically related to the business of the Company
         involving a  prospective  material  adverse  change,  in the  condition
         (financial or other), net

                                        8
<PAGE>

         worth or results of operations of the Company which, in the judgment of
         the Placement  Agent,  makes it  impractical or inadvisable to offer or
         deliver the Shares on the terms and in the manner  contemplated  in the
         Memorandum.

                  (h) There shall have been  furnished or caused to be furnished
         to the Placement Agent such further  certificates  and documents as the
         Placement Agent may have reasonably requested.

         If any of the  conditions  specified  in this  Section 5 shall not have
been  fulfilled,  this  agreement may be terminated by the Placement  Agent upon
notice to the Company or such conditions may be waived, modified or the time for
fulfillment  thereof may be extended by the  Placement  Agent upon notice to the
Company.

         6.       Indemnification.

                  (a) The Company will indemnify and hold harmless the Placement
         Agent,  its agents and each person,  if any, who controls the Placement
         Agent within the meaning of the Act against any losses, claims, damages
         or  liabilities,  joint or several,  to which they may become  subject,
         under the Act or otherwise,  insofar as such losses, claims, damages or
         liabilities  (or actions in respect  thereof) arise out of or are based
         upon any untrue  statement or alleged untrue  statement of any material
         fact contained in the Memorandum or any amendment or supplement thereto
         or arise out of or are based upon the  omission or alleged  omission to
         state  therein  a  material  fact  required  to be  stated  therein  or
         necessary  to make the  statements  therein  not  misleading;  and will
         reimburse the Placement Agent and each such controlling  person for any
         legal or other expenses  reasonably  incurred by the Placement Agent or
         such controlling  person in connection with  investigating or defending
         any such loss,  claim,  damage,  liability  or action.  This  indemnity
         agreement  will be in addition to any  liability  which the Company may
         otherwise have.

                  (b) The Placement  Agent will  indemnify and hold harmless the
         Company,  each of its directors,  each of its officers and each person,
         if any, who controls the Company within the meaning of the Act, against
         any losses,  claims, damages or liabilities to which the Company or any
         such director,  officer or controlling person may become subject, under
         the Act or  otherwise,  insofar  as such  losses,  claims,  damages  or
         liabilities  (or actions in respect  thereof) arise out of or are based
         upon any untrue  statement or alleged untrue  statement of any material
         fact  contained  in the  Memorandum  or  any  amendment  or  supplement
         thereto,  or arise out of or are based upon the omission or the alleged
         omission to state therein a material fact required to be stated therein
         or necessary to make the  statements  therein not  misleading,  in each
         case to the extent, but only to the extent,  that such untrue statement
         or alleged untrue statement or omission or alleged omission was made in
         reliance upon and in conformity with written  information  furnished to
         the Company by the Placement Agent  specifically  for use therein;  and
         will reimburse any legal or other expenses  reasonably  incurred by the
         Company  or  any  such  director,  officer  or  controlling  person  in
         connection  with  investigating  or  defending  any such  loss,  claim,
         damage,  liability  or  action.  This  indemnity  agreement  will be in
         addition to any liability which the Placement Agent may otherwise have.

                                        9
<PAGE>

                  (c) Promptly after receipt by an indemnified  party under this
         Section of notice of the  commencement of any action,  such indemnified
         party  will,  if a claim in respect  thereof is to be made  against the
         indemnifying party under this Section, notify the indemnifying party of
         the   commencement   thereof,   but  the  omission  so  to  notify  the
         indemnifying  party will not relieve it from any liability which it may
         have to any indemnified  party otherwise than under this Section except
         to the extent the  indemnifying  party is prejudiced by such delay.  In
         case any such action is brought against any indemnified  party,  and it
         notifies  the  indemnifying  party  of the  commencement  thereof,  the
         indemnifying party will be entitled to participate  therein and, to the
         extent  that it may  wish,  join  with  any  other  indemnifying  party
         similarly  notified,  to  assume  the  defense  thereof,  with  counsel
         satisfactory  to such  indemnified  party,  and after  notice  from the
         indemnifying  party to such  indemnified  party of its  election  so to
         assume the defense thereof,  the indemnifying  party will not be liable
         to such  indemnified  party  under this  Section for any legal or other
         expenses  subsequently incurred by such indemnified party in connection
         with the defense thereof other than reasonable costs of  investigation.
         The indemnified party shall have the right to employ its counsel in any
         such action,  but the fees and expenses of such counsel shall be at the
         expense of such  indemnified  party  unless (i) the  employment  of the
         counsel  by  such   indemnified   party  has  been  authorized  by  the
         indemnifying  party, (ii) the indemnified party shall have been advised
         in writing by counsel  that there may be conflict  of interest  between
         the indemnifying  party and the indemnified party in the conduct of the
         defense of such action (in which case the indemnifying  party shall not
         have the right to direct the  defense  of such  action on behalf of the
         indemnified  party) or (iii) the  indemnifying  party shall not in fact
         have employed counsel to assume the defense of such action,  in each of
         which cases the fees and  expenses  of one such  counsel for all of the
         indemnified  parties shall be at the expense of the indemnifying party.
         An  indemnifying  party shall not be liable for any  settlement  of any
         action or claim effected without its consent.

         7.       Termination.

                  (a) This  agreement may be terminated at any time prior to the
         Closing Date by the Placement Agent by written notice to the Company if
         (i) the Company has sustained a loss, whether or not insured, by reason
         of fire,  flood,  accident or other calamity,  which, in the reasonable
         opinion of the Placement Agent  substantially  affects the value of the
         properties of the Company or materially  interferes  with the operation
         of the business of the Company,  (ii) all trading in  securities on the
         New  York  Stock  Exchange  or the  American  Stock  Exchange  has been
         suspended  or limited or minimum  prices have been  established  on any
         such exchange,  (iii) a banking  moratorium has been declared by either
         federal  or New  York  state  authorities,  (iv) an  outbreak  of major
         hostilities  or other national or  international  calamity has occurred
         which,  in each case,  make it inadvisable to proceed with the offering
         or (v) any action has been  taken by any  government  in respect of its
         monetary  affairs  which,  in the  reasonable  opinion of the Placement
         Agent,  has a material  adverse effect on the United States  securities
         markets.

                                       10
<PAGE>

                  (b) If this agreement shall be terminated  pursuant to Section
         5 or this Section 7, or if the  obligation  provided for herein are not
         consummated because of any refusal, inability or failure on the part of
         the  Company to comply  with any of the terms or to fulfill  any of the
         conditions of this agreement, or if for any reason the Company shall be
         unable to perform all its obligations under this agreement, the Company
         shall not be liable to the  Placement  Agent for  damages on account of
         loss of anticipated profits arising out of the transactions  covered by
         this  agreement,  but the  Company  shall  remain  liable to the extent
         provided in Sections 4(d), 6(a) and 6(c) hereof.

         8.  Survival  of  Indemnities,   Representations  and  Warranties.  All
representations,  warranties,  agreements,  covenants and indemnities  contained
herein of the Company and of the Placement  Agent shall remain  operative and in
full force and effect and shall  survive  the  delivery  of and  payment for the
Shares or  termination of this  agreement  pursuant to Section 7 hereof,  as the
case may be.

         9. Parties in Interest.  This  agreement  shall inure to the benefit of
and be binding upon the Company and the Placement Agent, the officers, directors
and partners of such parties,  each controlling  person referred to in Section 6
hereof, and their respective  successors and assigns.  Nothing in this agreement
is intended or shall be  construed to give to any person,  firm or  corporation,
other than the parties  hereto and their  respective  successors and assigns and
the  controlling  persons and  officers and  directors  referred to in Section 6
hereof,  any legal or  equitable  right,  remedy or claim under or in respect of
this  agreement  or any  provision  herein  contained;  this  agreement  and all
conditions and provisions hereof being intended to be and being for the sole and
exclusive  benefit of the parties  hereto and their  respective  successors  and
assigns,  and such  controlling  persons,  directors and  officers,  and for the
benefit of no other person or corporation.

                  The  term  "successor"  as used in this  agreement  shall  not
include any purchaser, as such purchaser, of any Shares from the Placement Agent
or any selected dealer.

                  This agreement  constitutes the entire  agreement  between the
parties  concerning  the subject  matter  hereof,  and  supersedes any letter of
intent previously entered into.

         10. Notices.  All  communications,  terminations and notices  hereunder
shall be in writing  and,  if sent to the  Placement  Agent,  shall be mailed or
delivered and confirmed to America First  Associates  Corp., 415 Madison Avenue,
3rd Floor, New York, NY 10017, Attn: Joseph Genzardi,  President; if sent to the
Company  shall be mailed or  delivered to SmartServ  Online,  Inc.,  One Station
Place, Stamford, Connecticut 06902, Attn: Thomas W. Haller, CFO.

         11.  Counterparts.  This  agreement  may be  executed  in any number of
counterparts which, taken together shall constitute one and the same instrument.

         12. Governing Law. This agreement shall be governed by and construed in
accordance  with  the  laws of the  State  of New  York  without  regard  to its
principles of conflicts of laws.

                                       11
<PAGE>

         Please sign the  enclosed  duplicate  of this  letter,  whereupon  this
letter will become a binding  agreement  between the parties in accordance  with
its terms.

                                          Very truly yours,

                                          SMARTSERVE ONLINE, INC.


                                          By:
                                               ---------------------------------
                                               Thomas W. Haller, Chief Financial

                                                    Officer

The foregoing  agreement is hereby confirmed and accepted,  as of the date first
above written.

AMERICA FIRST ASSOCIATES CORP.


By: ___________________________________
       Joseph Genzardi, President



                                                                     EXHIBIT 5.1

                                 April 17, 2000

SmartServ Online, Inc.
One Station Place
Stamford, CT  06902

Gentlemen:

         We have  acted as  counsel  for  SmartServ  Online,  Inc.,  a  Delaware
corporation  (the "Company"),  in connection with its Registration  Statement on
Form SB-2 (the "Registration  Statement") filed with the Securities and Exchange
Commission  relating to the  registration of 351,640 shares of Common Stock, par
value $ .01 per share (the  "Shares"),  of which  333,000  are  outstanding  and
18,640 are  issuable  upon  exercise  of warrants  granted by the  Company  (the
"Warrants").

         In connection with the foregoing, we have examined, among other things,
the Registration Statement,  the Warrants and originals or copies,  satisfactory
to  us,  of all  such  corporate  records  and of  all  such  other  agreements,
certificates  and documents as we have deemed  relevant and necessary as a basis
for the opinion hereinafter expressed. In such examination,  we have assumed the
genuineness of all signatures, the authenticity of all documents submitted to us
as  originals  and the  conformity  with the  original  documents  of  documents
submitted to us as copies. As to any facts material to such opinion, we have, to
the extent that relevant facts were not independently  established by us, relied
on certificates of public officials and certificates,  oaths and declarations of
officers or other representatives of the Company.

         Based upon and subject to the foregoing, we are of the opinion that the
333,000  outstanding  Shares  being  registered  pursuant  to  the  Registration
Statement  are  validly  issued,  fully paid and  non-assessable  and the 18,640
Shares  issuable upon exercise of the Warrants will be, when issued  pursuant to
the terms  and  provisions  of the  Warrants,  validly  issued,  fully  paid and
non-assessable.

         We hereby consent to the filing of a copy of this opinion as an exhibit
to the Registration Statement.

                                                              Very truly yours,

                                                          /s/ Parker Chapin LLP
                                                              Parker Chapin LLP






                                                                   EXHIBIT  23.1

                         Consent of Independent Auditors

We consent to the  reference to our firm under the caption  "Experts" and to the
use of our report dated  October 13, 1999 in the  Registration  Statement  (Form
SB-2) and related  Prospectus of SmartServ Online,  Inc. for the registration of
351,640 shares of its common stock.



Stamford, CT                                              /s/ ERNST & YOUNG LLP
April 10, 2000



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