E TRADE GROUP INC
10-K/A, 2000-04-17
SECURITY BROKERS, DEALERS & FLOTATION COMPANIES
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                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

                                  FORM 10-K/A

[X]Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange
   Act of 1934 for the Fiscal Year Ended September 30, 1999

                                      or

[_]Transition Report Pursuant to Section 13 or 15(d) of the Securities
   Exchange Act of 1934 for the Transition Period from        to         .

                        Commission file number 1-11921
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                              E*TRADE Group, Inc.
            (Exact name of registrant as specified in its charter)

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      <S>                                               <C>
                 Delaware                                    94-2844166
      (State or other jurisdiction of                     (I.R.S. Employer
      incorporation or organization)                    Identification Number)
</TABLE>

                   4500 Bohannon Drive, Menlo Park, CA 94025
             (Address of principal executive offices and zip code)

                                (650) 331-6000
             (Registrant's telephone number, including area code)
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       Securities Registered Pursuant to Section 12(b) of the Act: None

          Securities Registered Pursuant to Section 12(g) of the Act:

                              Title of each class
                         Common Stock--$0.01 par value
                       ---------------------------------
  Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to
such filing requirements for the past 90 days. Yes [X] No [_]

  Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to
the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K/A or any
amendment to this Form 10-K/A. [_]

  As of October 18, 1999, the aggregate market value of voting stock held by
nonaffiliates of the registrant was approximately $3,773,550,000 (based upon
the closing price for shares of the Registrant's Common Stock as reported by
the National Market System of the National Association of Securities Dealers
Automated Quotation System on that date). Shares of Common Stock held by each
officer, director, and holder of 5% or more of the outstanding Common Stock
have been excluded in that such persons may be deemed to be affiliates. This
determination of affiliate status is not necessarily a conclusive
determination for other purposes.

  The number of shares of Common Stock outstanding as of October 18, 1999, was
244,433,966 shares.

                      DOCUMENTS INCORPORATED BY REFERENCE

  Definitive Proxy Statement relating to the Company's Fiscal 1999 Annual
Meeting to be filed hereafter (incorporated into Part III hereof).

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                              E*TRADE Group, Inc.

                           Form 10-K/A Annual Report
                  For the Fiscal Year ended September 30, 1999

                               TABLE OF CONTENTS

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                                  PART I

 Item 1.  Business......................................................    3

 Item 2.  Properties....................................................   45

 Item 3.  Legal and Administrative Proceedings..........................   45

 Item 4.  Submission of Matters to a Vote of Security Holders...........   47

                                 PART II

 Item 5.  Market for Registrant's Common Equity and Related Shareowner
          Matters.......................................................   48

 Item 6.  Selected Financial Data.......................................   50

 Item 7.  Management's Discussion and Analysis of Financial Condition
          and Results of Operations.....................................   51

 Item 7A. Quantitative and Qualitative Disclosures about Market Risk....   68

 Item 8.  Financial Statements and Supplementary Data...................   72

 Item 9.  Changes in and Disagreements with Accountants on Accounting
          and Financial Disclosure......................................  118

                                 PART III

 Item 10. Directors and Executive Officers of the Registrant............  118

 Item 11. Executive Compensation........................................  118

 Item 12. Security Ownership of Certain Beneficial Owners and
          Management....................................................  118

 Item 13. Certain Relationships and Related Transactions................  118

                                 PART IV

 Item 14. Exhibits, Financial Statement Schedules and Reports on
          Form 8-K......................................................  118

 Exhibit Index........................................................... 118

 Signatures.............................................................. 121
</TABLE>

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  The page numbers in this Table of Contents reflect actual page numbers, not
EDGAR page tag numbers.

  UNLESS OTHERWISE INDICATED, REFERENCES TO "COMPANY" MEAN E*TRADE GROUP, INC.
AND ITS SUBSIDIARIES, AND REFERENCES TO "FISCAL" MEAN THE COMPANY'S YEAR ENDED
SEPTEMBER 30 (E.G., "FISCAL 1999" REPRESENTS THE PERIOD OCTOBER 1, 1998 TO
SEPTEMBER 30, 1999).

  This Form 10-K/A is being filed to give retroactive effect to the Company's
acquisition of Telebanc Financial Corporation on January 12, 2000, which was
accounted for as a pooling of interests (see Note 23 to the consolidated
financial statements). Other than the acquisition of Telebanc Financial
Corporation and updates to Part I Item 1. Business and Part I Item 3. Legal and
Administrative Proceedings, this Form 10-K/A has not been updated to give
effect to any items addressed in documents filed with the SEC subsequent to
September 30, 1999.

  E*TRADE(R) and the E*TRADE logo are registered trademarks of E*TRADE
Securities, Inc. All other products, trademarks or service marks mentioned in
this document or any document incorporated by reference herein are trademarks
or service marks of E*TRADE Group, Inc., its subsidiaries, or other companies
with which they are associated or with which they have a business relationship.

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                                    PART I

ITEM 1. BUSINESS

  The following discussion of the financial condition and results of
operations of E*TRADE should be read in conjunction with the consolidated
financial statements and notes thereto included elsewhere in this Form 10-K/A.
This document contains forward-looking statements, including statements
regarding our strategy, financial performance and revenue sources which
involve risks and uncertainties. E*TRADE's actual results may differ
materially from those anticipated in these forward-looking statements as a
result of certain factors, including, but not limited to, those set forth in
the section entitled "Risk Factors" and elsewhere in this Form 10-K/A.

  E*TRADE Group, Inc. ("E*TRADE" or the "Company"), through its wholly-owned
subsidiaries, E*TRADE Securities, Inc., TIR (Holdings) Limited ("TIR") and
Telebanc Financial Corporation ("Telebanc"), is a leading provider of online
brokerage and banking services and has established a popular, branded
destination Web site for self-directed investors. We were incorporated in
California in 1982 and were reincorporated in Delaware in July 1996. Our
principal corporate offices are located at 4500 Bohannon Drive, Menlo Park, CA
94025. We offer automated order placement and execution, along with a suite of
products and services that can be personalized, including portfolio tracking,
Java-based charting and quote applications, real-time market commentary and
analysis, news, professional research reports and other information services.
Our products have grown to include IPO shares, mutual funds, bond trading, tax
advice and banking. We provide our services 24 hours a day, seven days a week
by means of the Internet, touch-tone telephone (including interactive voice
recognition) and direct modem access. Our proprietary transaction-enabling
technology supports highly automated, easy-to-use and cost-effective services
that empower our customers to take greater control of their investment
decisions and financial transactions. We believe that our technology can be
adapted to provide transaction-enabling services related to other aspects of
electronic commerce.

  Free resources available to the public on our Web site include breaking
financial news, real-time stock and option price quotes, company financial
information and news announcements, live market commentary, personalized
investment portfolios, investor community areas, and search and filtering
tools for mutual fund and fixed income products. Our Web site services three
levels of investors--visitors, members, and customers--with each successive
group gaining access to additional value-added products and services. Visitors
can view market information, headline news, stock quotes and charts, mutual
fund information, and much more. By registering, but not opening, an account,
a visitor becomes a member and receives free access to many advanced,
customizable investment research tools, including free real-time quotes and
secure email. Customers, those investors with E*TRADE accounts, have complete
access to our trading engine and to all the investment research and management
features, including Smart Alerts, and many sophisticated analytical and record
keeping tools. Customers may also apply for IPOs, as well as receive access to
institutional quality research reports, and other premium services.

  As of September 30, 1999, we had 1,551,000 active brokerage accounts, up
185% for the year, with assets held in customer brokerage accounts in excess
of $28.4 billion, up 154% from last year. Average daily brokerage deposits
were $51.4 million per day in fiscal 1999, with an average of $58.1 million in
the quarter ended September 30, 1999. In fiscal 1999, we added 1,007,000 net
new active brokerage accounts, an increase of more than three times the number
of new brokerage accounts added in fiscal 1998. Our average daily transaction
volume was 80,350 for the quarter ended September 30, 1999, a 163% increase
over the average daily transaction volume of 30,494 in the equivalent period
in fiscal 1998. We began offering online investing services through the
Internet in February 1996, and it has been our most rapidly growing channel,
with transactions over the Internet and through online service providers
representing more than 90% of our fourth quarter 1999 transaction volume.

  The extremely strong gains in new brokerage accounts, transactions and
assets represent the success of our strategy to become the branded, global
leader and recognized authority in electronic personal financial services.
This strategy involves:

  .  leveraging the powerful brand of E*TRADE to increase new customer
     accounts and assets held in customer accounts by offering a unique and
     compelling online experience;

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  .  providing the broadest range of high value-added tools, products and
     services;

  .  enabling "anytime, anywhere, anyway" access, worldwide, to actionable
     information; and

  .  integrating a broad-based digital financial media strategy with existing
     product and service offerings.

  Specific examples of our execution against this strategy included the
introduction in August 1999, of 24X7X366 live agent customer service support;
offering extended hours trading of Nasdaq and exchange-listed securities
through an agreement with Instinet; expanding global coverage by launching new
sites in four additional countries (France, Sweden, the UK, and Japan) to
complement our existing coverage in Australia, New Zealand and Canada; the
acquisition of TIR in August 1999; and in January 2000, the acquisition of
Telebanc. TIR is active in equity, fixed income, currency and derivatives
markets in over 35 countries, and holds seats on multiple stock exchanges
around the world. Telebanc is the parent of Telebank, an Internet-based,
federally chartered savings bank, offering a wide range of Federal Deposit
Insurance Corporation ("FDIC")-insured and other banking products and
services.

 Telebanc Merger

  On January 12, 2000, we completed our acquisition of Telebanc through the
merger of a wholly-owned subsidiary of E*TRADE with and into Telebanc, in
which Telebanc survived as a wholly-owned subsidiary of E*TRADE. Telebanc is
the holding company of Telebank, an Internet-based, federally chartered
savings bank. We issued, or have reserved for issuance, approximately 35.6
million shares of our common stock in connection with the merger. The
transaction was accounted for as a pooling of interests. We pursued this
merger primarily in order to enable us to become a competitive and immediate
participant in the online banking market, thereby broadening our product
portfolio and creating a leading end-to-end, "one-stop-shop" portal for
managing personal finances and financial services online. Prior to the
acquisition, Telebanc reported its results of operations on a fiscal year
ending December 31. Because E*TRADE reports on a fiscal year ending September
30, financial information contained in this document for fiscal 1999 includes
the results of Telebanc for the twelve months ended September 30, 1999. Fiscal
1998 and 1997 include the results of Telebanc for the twelve months ended
December 31, 1998 and 1997, respectively. The results of operations for the
quarter ended December 31, 1998 (gross revenues of $37.8 million, net revenues
of $8.9 million, and net income of $655,000), have been included in both
fiscal 1999 and 1998, and are reflected as an adjustment to retained earnings
in fiscal 1999. No adjustments were required to conform accounting policies of
the entities. There were no significant intercompany transactions requiring
elimination for any periods presented.

  Telebanc provides financial products and services primarily over the
Internet through its subsidiary, Telebank. Telebanc offers a wide range of
FDIC-insured and other banking products and services with significantly higher
rates on deposits and lower account and transaction fees than traditional
banks with brick-and-mortar branches.

  Telebanc has been providing branchless banking for ten years. With the
advent of the Internet, Telebanc has positioned itself to exploit its low cost
distribution, increased functionality and broad reach. Telebanc believes that
the low costs associated with delivering its products and services over the
Internet provides it with significant cost advantages over traditional banks
that must support branch networks.

  Currently, approximately 85% of Telebanc's customer contacts occur over the
Internet. Using Telebanc's secure, comprehensive and customer friendly Web
site, individuals can open an account, transfer funds between accounts, view
account balances, pay bills and compare Telebanc's premium rates to national
averages. Customers can deposit funds using direct deposit, wire or U.S. mail
and withdraw cash from over 425,000 automated teller machines on the Cirrus
and MAC networks worldwide. To support its products and services and build
customer loyalty, Telebanc seeks to provide superior customer service through
its 24-hour call centers. Telebanc also makes available a wide array of
complementary products, including residential mortgage loans and fixed
annuities, through mutually beneficial alliances with other companies that
provide these products directly.

  Telebanc's comprehensive marketing plan targets customers in all 50 states
who value the convenience and premium rates of its high value products. The
four main initiatives of its marketing plan are national advertising through
print, radio and online media, marketing alliances with popular Web sites such
as Yahoo! and E-LOAN,

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affinity partnerships with national organizations such as Sam's Club and
programs where its existing customers refer new customers. As of September 30,
1999, Telebanc had approximately 97,000 customer accounts, $4.0 billion in
total assets and $2.1 billion in retail deposits. Telebanc's banking deposits
and customer accounts grew 108% and 107%, respectively, in fiscal year 1999.

 Reportable Segments

  We provide securities brokerage and related investment and banking services.
Following the acquisitions of TIR and Telebanc, we have classified the
operations of our historical business, TIR and Telebanc as separate reportable
segments due to the relatively short history of the combined operations of our
historical business with TIR and Telebanc, and due to Telebanc's online
banking services which represents a new line of business for us. This is the
manner in which our management currently evaluates the operating performance
of each of the businesses. Financial information for our reportable segments
is presented in the consolidated financial statements (see Note 24 to the
consolidated financial statements). No material part of our consolidated
revenue is received from a single customer or group of customers.

                   BROKERAGE AND RELATED INVESTMENT SERVICES

Services and Products

  Our brokerage and related investment services are based upon proprietary
transaction-enabling technology and are designed to serve the needs of self-
directed investors. Our services include fully automated stock, option, fixed
income and mutual fund order processing and online investment portfolio
tracking and financial market news and information. We offer our services to
consumers through a broad range of electronic gateways, including the
Internet, touch-tone telephone (including interactive voice recognition) and
direct modem access. Customers have access to current account information
regardless of which gateways they are using. We expanded our services in many
ways during fiscal 1999, including offering extended hours trading in both
listed and non-listed securities via an agreement with Instinet. The
acquisition of TIR in August 1999 provides additional access to global markets
and institutions and is helping to accelerate the creation of the first global
cross-border equity trading network for online investors. For mutual fund
customers, we introduced four new proprietary index funds that have received
strong interest from customers and have four new funds in registration.

  We continually strive to increase the functionality of our services, as well
as to offer new services that enhance customers' online investing experiences.
Our services give consumers increased control over their personal investments
by providing a link to the financial markets and to financial information
through a customizable and personalizable user interface. Our existing
services and product offerings are described below.

 Stock, Option, Fixed Income and Mutual Fund Investing

  Customers can directly place orders to buy and sell Nasdaq and exchange-
listed securities, as well as equity and index options, bonds and mutual funds
through our automated order processing system. We support a range of order
types, including market orders, limit orders (good-till-canceled or day), stop
orders and short sales. System intelligence automatically checks the
parameters of an order, together with the customer's available cash balance
and positions held, prior to executing an order. All market orders for
exchange-listed securities (subject to certain size limitations) are executed
at the National Best Bid/Offer ("NBBO") or better, at the time of receipt by
the third market firm or exchange. The NBBO is a dynamically updated
representation of the combined highest bid and lowest offer quoted across all
United States stock exchanges and market makers registered in a specific
stock. Eligible orders are exposed to the marketplace for possible price
improvement, but in no case are orders executed at a price inferior to the
NBBO. Limit orders are executed based on an indicated price and time priority.
All Nasdaq market orders, subject to certain size limitations, are executed at
the Best Bid/Offer, Inside Market or better at the time of receipt by the
market-maker. All transaction and portfolio records are automatically updated
to reflect trading activity. Buy and sell orders placed when the markets are
closed are automatically submitted prior to the next day's market opening
unless the customer chose to enter the order as

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an extended hours trade. Account holders receive electronic notification of
order executions, printed trade confirmations and detailed statements. We also
arrange for the transmittal of proxy, annual report and tender offer materials
to customers.

  In November 1997, we established a Mutual Fund Center, which now features
more than 4,800 mutual funds, approximately 1,000 of which are available
without transaction fees or loads. The center also offers several services
free of charge, such as a state-of-the-art proprietary screening tool, and a
wide spectrum of research, including risk measures, portfolio information,
historical charts, and online prospectuses. Mutual fund orders received by
4:00 p.m. eastern time are purchased at the net asset value of the fund as of
the day of purchase. During fiscal 1999, we expanded our offering by launching
four proprietary mutual funds. In addition, four new proprietary mutual funds
are currently in registration, as we continue to expand our broad base of
products and services to serve all types of investors, from active investors
to those who invest with a long-term, buy and hold strategy.

 Market Data and Financial Information

  We continuously receive a direct feed of detailed quote data, market
information and news. Customers can create their own personal lists of stocks
and options for quick access to current trading information. We provide our
customers and members free real-time price quotes, including stocks, options,
major market indices, most active issues, and largest gainers and losers for
the major exchanges. Users are alerted when a stock hits the price, volume or
price to earnings ratio that they set. Through our alliances, we also provide
access to breaking news, charts, market commentary and analysis and company
financial information.

 Portfolio Tracking and Records Management

  Customers have online access to a listing of all their portfolio assets held
by us, including data on the date of purchase, cost basis, current price and
current market value. The system automatically calculates unrealized profits
and losses for each asset held. Detailed account balance and transaction
information includes cash and money market fund balances, buying power, net
market portfolio value, dividends received, interest earned, deposits and
withdrawals. Brokerage history includes all orders, executions, changes and
cancellations. Tax records include total short-term or long-term gain/loss and
commissions paid. Customers can also create shadow portfolios to include most
financial instruments a customer is interested in tracking--for example,
assets held at another brokerage firm. These shadow portfolios can include
stocks, options, bonds and many mutual funds.

 Cash Management Services

  Customer payments are received through the mail, federal wire system or the
Internet, and are credited to customer accounts upon receipt. We also provide
other cash management services to our customers. For example, uninvested funds
earn interest in a credit interest program or can be invested in one of nine
money market funds. In addition, we provide free checking services with no
minimum balance requirement through a commercial bank and are exploring the
expansion of these services. Through our strategic relationship with National
Processing Company, we have expanded our cash management offerings to include
electronic funds transfer via the Internet and an automatic deposit program to
allow scheduled periodic transfers of funds into customers' E*TRADE accounts.

 Account Security

  We use a combination of proprietary and industry standard security measures
to protect customers' accounts. Customers are assigned unique account numbers,
user identifications and trading passwords that must be used each time they
log on to the system. We rely on encryption and authentication technology,
including public key cryptography technology licensed from RSA Data Security,
Inc. and secure sockets layer technology, to provide the security and
authentication necessary to effect the secure exchange and storage of
information. Touch-tone telephone transactions are secured through a personal
identification number, the same technology used in

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automated teller machines. A second level of password protection is used prior
to order placement. We also have an agreement to provide digital certification
and authentication services for electronic commerce through our alliance with
VeriSign, Inc.

  We have also earned the CPA WebTrust seal of assurance and TRUSTe privacy
program certification. The CPA WebTrust seal of assurance shows that we have
passed an independent CPA audit of our Internet commerce business systems and
provides assurance that we are a legitimate business, that customer
transactions are safe and secure, and that customer privacy is protected.
TRUSTe is an independent, non-profit entity whose mission is to build users'
trust and confidence in the Internet by promoting the principles of disclosure
and informed consent. We are the first online investing service to earn the
CPA WebTrust seal of assurance and TRUSTe privacy program certification.

 Access and Delivery of Services

  Our services are widely accessible through multiple gateways, with automated
order placement available 24 hours a day, seven days a week by personal
computer and by touch-tone telephone. In August 1999, we further enhanced our
ability to offer a superior customer experience by introducing access to live
agent customer service on a 24X7X366 basis.

  .  Personal Computer. Customers using personal computers can access our
     system through the Internet or direct modem access. Our Web site
     combines an easy-to-use graphical user interface with the trading
     capabilities that experienced investors demand. The Web-based system
     also includes direct links to many investment-related resources on the
     Web. Alternatively, accessing our system by dialing directly through a
     modem offers a method for connecting to the trading system independent
     of either the Internet or a proprietary online service.

  .  Touch-tone Telephone. TELE*MASTER, our interactive investing system,
     provides customers with a convenient way to access quotes, place orders
     and access portfolio information using their voice or a touch-tone
     telephone keypad.

  A significant portion of our revenues come from U.S. online investing
services, and we expect our U.S. online investing services to continue to
account for a significant portion of our revenues in the near future. Like
other investing services firms, we are directly affected by national and
international economic and political conditions, broad trends in business and
finance and substantial fluctuations in volume and price levels of securities
and futures transactions. Severe market fluctuations in the future could have
a material adverse effect on our business, financial condition and operating
results. Certain of our competitors with more diverse product and service
offerings may be better positioned to withstand such a downturn in the
securities industry. See "Risk Factors--As a significant portion of our
revenues come from online investing services, any downturn in the securities
industry could significantly harm our business" and "Risk Factors--Our
business will suffer if we cannot effectively compete."

  The market for online financial services, particularly over the Internet, is
rapidly evolving. As is typical for new and rapidly evolving industries,
demand and market acceptance for recently introduced services and products are
subject to a high level of uncertainty. See "Risk factors--Our success depends
upon the growth of the Internet as a commercial marketplace."

Our Transaction-Enabling Technology

  Our transaction-enabling technology engine is a proprietary transaction-
enabling technology that automates traditionally labor-intensive transactions.
Because it was custom-tailored for electronic marketplace use, our engine
provides customers with efficient service and has the added advantage of being
scalable and adaptable as usage increases and service offerings are expanded.
Beyond these features, the multi-tiered design of our engine and related
software allows for rapid expansion of network and computing capacity without
interrupting service or requiring replacement of existing hardware or
software.

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 Our Engine

  Our transaction-enabling technology engine includes a wide variety of
functions and services that allow customers to open and monitor investment
accounts and to place orders for equity, option, mutual fund and fixed income
transactions. Our core technology is based on our proprietary stateless
architecture. The architecture provides the key drivers of our techno-business
strategy (i.e., reliability, scalability, reusability and security). The
primary components include a graphical user interface, the session manager,
the transaction process monitor, the data manager and the trade processor. See
"Risk Factors--We could suffer substantial losses and be subject to customer
litigation if our systems fail or our transaction processing is slow" and
"Risk Factors--Our success depends on our ability to protect our intellectual
property and any failure to do so could substantially harm our business."

  .  Graphical User Interface. Our graphical user interface, or GUI,
     environment is based on Netscape's secure enterprise server and
     currently can be accessed by individuals utilizing Netscape Navigator or
     Microsoft Internet Explorer. Our GUI connects to the session manager
     server through a group of Sun servers. These "Web servers" provide for
     load balancing using Resonate software and offer immediate scalability.
     Access is restricted through the use of secured network servers and
     routers.

  .  The Session Manager. The session manager's primary function is to
     maintain session and state and provide a consistent, reliable user
     experience. The session manager is based on the Netscape Application
     Server product and runs on a uniquely configured group of Sun servers.
     The servers are redundant and configured dynamically so that even if a
     server has a problem, it does not impact the user. By deploying dynamic
     load balancing capabilities, the servers dynamically re-allocate load if
     a server becomes non-operational. If a server is added, it will also
     dynamically allocate load, so additional capacity may be added without
     scheduling a system outage.

  .  The Transaction Process Monitor. The transaction process monitor
     provides transaction delivery and establishes the business logic by
     which a transaction is or is not executed. Based on BEA's Tuxedo
     product, the monitor accepts a transaction from the session manager and
     evaluates it using business logic written in Java reusable code objects,
     stored at the Tuxedo services layer. The transaction is tagged,
     monitored and accepted or rejected at this layer. If accepted, it is
     then passed along to the data manager and, if appropriate, the automated
     trade processing layer.

  .  The Data Manager. Storing and retrieving content and information for the
     Web and IVR interfaces is the role of the data manager. Based on Oracle
     data technology, content is received from our content provider partners,
     stored in uniquely designed databases and caching servers and passed on
     to our users. Our data servers are based on Sun technology and are
     secure and redundant, providing rapid, reliable, safe information access
     and retrieval.

  .  The Trade Processor. The core of our trading engine is the automated
     processor, designed to provide the highest degree of automation for all
     our transactions. The automated processor is designed to rapidly read
     data, process transactions and transmit information to multiple
     locations. Because of this, we process over 95% of our transactions
     without any manual intervention. Dual facilities that run independently
     share load balancing and provide redundancy and backup, as well as
     scalability. The proprietary nature of the system, along with user ID
     and password protection at the application level, provide security for
     the automated processor. Internet access to the processor is through our
     Web site, which restricts access through the use of secured network
     servers and routers.

  We maintain a technical development staff to continually enhance our
software and develop new products and services. Our software is designed using
Java code and various other objects so it is versatile and reusable, allowing
our products to be configured to meet the differing demands of strategic
relationships or customer requests.

  We are making significant investments in systems technology and have
established technology centers in both Rancho Cordova, California and
Alpharetta, Georgia. These facilities support systems, network services,
trading, customer service, transaction redundancy and backup between the two
locations, thereby providing an

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operational system in the event of a service interruption at either facility.
To provide for system continuity during potential outages, we have also
equipped our computer facilities with uninterruptible power supply units, as
well as back-up generators.

  The information and financial services and communications industries are
characterized by rapid technological change, changes in customer requirements,
frequent new service and product introductions and enhancements, and emerging
industry standards. See "Risk Factors--We could lose customers and have
difficulty attracting new customers if we are unable to quickly introduce new
products and services that satisfy changing customer needs."

  A significant risk to online commerce and communication is the insecure
transmission of confidential information over public networks. We rely on
encryption and authentication technology, including public key cryptography
technology licensed from RSA, to provide the security and authentication
necessary to effect secure transmission of confidential information. See "Risk
Factors--Our business could suffer if we cannot protect the confidentiality of
customer information transmitted over public networks."

Strategic Relationships

  We pursue strategic relationships to increase our access to online
consumers, to build brand name recognition and to expand the products and
services we can provide to our online customers.

 Core Business Expansion

  We have secured or are actively pursuing alliances with (i) Internet access
and service providers, (ii) Internet content providers, (iii) providers of
home and online banking services, and (iv) electronic commerce companies.
These alliances are intended to increase our core customer base, transaction
volume and operational efficiency and to further enhance our brand name
recognition.

  We have concentrated principally on securing alliances with Internet access,
online service and content providers. While a majority of our customers access
our services directly through the Internet, direct modem access or touch-tone
telephone, many use online service providers. Strategic relationships with
such service providers allow us to access a greater number of potential
customers and allow the online service providers to offer their subscribers a
broader range of service options. Our partnerships with leading content
providers fulfill customers' information needs and help drive transaction
volume. See "Risk Factors--Any failure to successfully integrate the companies
that we acquire into our existing operations or failure to maintain our
relationships with strategic partners could harm our business."

 New Account Development and Distribution

  We have developed alliances with key channels in the online media to
increase account development and expand distribution. These channels include
proprietary online services, Internet service providers and popular
destination Web sites, such as search engines or financial content providers.
These channels attract significant numbers of users, and our relationships
provide access to expanded market opportunities. Set forth below are
descriptions of certain of our key alliances:

  .  America Online. In July 1998, we entered into a two year agreement with
     AOL, the nation's largest provider of Internet service and content. We
     are one of four brokers represented in AOL Personal Finance. The
     agreement was expanded in fiscal 1999 to include the very successful
     "Get 6 Free Months of AOL" offer and an even broader presence on AOL.

  .  United Airlines. We have entered into a co-marketing agreement with
     United Airlines, to offer United Mileage Plus Miles to United members
     who open accounts, refer new customers or increase assets with us.

                                       9
<PAGE>

  .  Yahoo!. We have entered into numerous agreements with Yahoo! for various
     marketing and promotional programs designed to build the E*TRADE brand
     and generate new accounts.

  .  Microsoft. We have entered into numerous agreements with Microsoft, to
     be broadly presented on Microsoft Money Central and the Microsoft
     Brokerage Center. Additionally, we are the exclusive sponsor of
     Microsoft Money 2000, recently ranked as the #1 Personal Financial
     Management Software by PC Magazine and CNET.

  .  Hilton HHonors. We have entered into a co-marketing agreement with
     Hilton HHonors, to offer HHonors Bonus points to Hilton HHonors members
     who open accounts with us.

  .  Buy.com. We have entered into a co-marketing agreement with buy.com, one
     of the nation's leading Internet Superstores, to offer $100 gift
     certificates to buy.com customers who open new accounts with us. buy.com
     distributes this offer via the buy.com Web site and via e-mails to
     buy.com customers.

  .  EarthLink. We have entered into a co-marketing agreement with
     EarthLink.com, one of the nation's leading Internet service providers,
     to offer six free months of EarthLink-Sprint Internet access for
     customers who open new accounts with us.

  .  Motley Fool. We have entered into an agreement with Motley Fool, a
     personal finance portal, for various marketing and promotional programs
     designed to build the brand and generate new accounts.

  .  ZDNet. We have entered into an agreement with ZDNet, a personal finance
     portal, for various marketing and promotional programs designed to build
     the brand and generate new accounts.

 Content

  Content, such as news, quotes, charts and fundamental data, helps provide
investors with the information necessary to make investment decisions. We
believe that these information services facilitate new ideas and increase
transaction volume. Our partnerships with leading content providers fulfill
customers' information needs and help drive transaction volume. To provide
additional content in the form of educational information, technical and
fundamental research, and a strong community of knowledgeable investors, in
April 1999, we acquired ClearStation. Set forth below are descriptions of
certain of our key content providers:

  .  CBS MarketWatch. We have licensed news headlines and full-text stories
     from CBS MarketWatch. The news content is available in the news section
     of the quotes and research tab.

  .  Bridge Information Systems. Beginning in November 1998, our customers
     executing their 75th trade per calendar quarter were given free access
     to The Pulse, an advanced market analysis tool by Bridge. The Pulse
     features streaming real-time portfolios, market/stock analytics and
     charts, and streaming Level 2 Nasdaq quotes.

  .  Market Guide. We have a license agreement with Market Guide to display
     their fundamental company reports on our Web site. The reports, which
     cover all U.S. publicly traded companies, consist of company snapshots,
     performance statistics, key ratios, financials and an analysis of the
     hottest sectors/industries/stocks.

  .  Standard & Poor's. We have a license agreement with Standard & Poor's to
     display their analyst stock reports, which cover approximately 1,100
     companies. In addition, the agreement covers six S&P managed portfolios,
     a real time feed of all S&P upgrades/downgrades and seven weekly
     editorials.

  .  Vickers. We have a license agreement with Vickers to display 13 months
     of insider trading activity (Form 4 and Form 144) for all U.S. publicly
     traded companies.

  .  LionShares. We have a license agreement with LionShares to display
     detailed information on all the institutions that own a particular U.S.
     public company. In addition, the agreement also allows us to display
     detailed information on major institutional investors' particular
     holdings.

                                      10
<PAGE>

  .  ClearStation. With the acquisition of ClearStation Inc. ("ClearStation")
     in April 1999, we now offer ClearStation's technical graphs, interactive
     graph tool, and the A-List on our Web site.

  .  CNBC. We have a license agreement with CNBC to display their real time
     audio content on our MarketFlash page.

  .  TheStreet.com. We have a license agreement with The Street.com to
     display their real time editorial news on our Web site.

  .  Ask Jeeves. We have a license agreement with Ask Jeeves to implement
     their question and answer search engine application on E*STATION.

 International

  Our expansion into new markets is being enhanced by alliances and joint
ventures with companies in key international markets. These alliances provide
us with market knowledge, contacts and in-country expertise. We believe that
these alliances can accelerate worldwide acceptance of our online investing
services. See "Risk Factors--We face numerous risks associated with doing
business in international markets." In August 1999, we further expanded our
global product and service offering with the acquisition of TIR. TIR is active
in equity, fixed income, currency and derivatives markets in over 35
countries, and holds seats on multiple stock exchanges around the world.

 Product Enhancement

  We believe that technology is a key component in maintaining market
leadership in the Internet arena. Partnerships with leading technology
providers support our products and services with up-to-date features and offer
the best solutions for customers.

  .  Bond Center. The Bond Center provides easy access to commentary, market
     data, research, and analytical tools, including a sophisticated
     screening capability. This easy to use tool allows investors to quickly
     search through a wide range of executable fixed income securities based
     on price, yield, maturity, issuer, credit rating and other criteria.
     Once an investor selects a bond, an order can quickly be entered with
     just a few key strokes.

  .  Content 2.0. In September 1999, we upgraded the Stocks & Options Center
     portions of our Web site. These enhancements added enough unique and
     compelling content to position us as one of the best places on the Web
     to find and research investment ideas. Some of the key features include:

    .  Buy/Sell/Hold recommendations for individual stocks from
       professional research analysts at S&P.

    .  Top Stock Picks from professional research analysts at S&P.

    .  Institutional Ownership giving customers the ability to see which
       institutions hold a given stock, as well as all the stocks that a
       given institution owns.

    .  Insider activity giving customers the ability to see the trading
       activity of corporate insiders.

    .  Hottest Stocks from MarketGuide listing those stocks with the
       highest 1-day or 5-day percentage increase.

    .  Idea-generating articles from S&P and Business Week Online.

    .  Breaking company news by CBS MarketWatch.

  .  Destination E*TRADE 2.0 ("DET 2.0"). In July 1999, we launched a
     significant Web site upgrade. Heralded as the Next Generation of
     E*TRADE, the site has been well received by our customers and features:

    .  Faster Research--redesigned quotes and research tab and detailed
       quotes screen.

    .  Easier Navigation--new streamlined navigation, resulting in fewer
       clicks and easier access to key tools, including a new Portfolio
       Manager tab, and consolidated access to financial products.

                                      11
<PAGE>

    .  Smarter Services--including a new Account Services tab, a completely
       redesigned and easy to use Account Balances page, and a new Bond
       Center.

  .  Power E*TRADE. The new Power E*TRADE program was a major initiative to
     enhance our existing Power E*TRADE program for our active investor
     segment, and was launched in August 1999. This was the first major
     program enhancement to Power E*TRADE since its original launch in
     November 1998, when we embarked on our first effort to segment our
     customer base by providing a valuable, differentiated product offering
     to active investors. Among new features are:

    .  Trades as low as $4.95. A new commission rebate program was launched
       with tiered pricing effectively as low as $9.95 on trades after the
       30th per quarter and as low as $4.95 on trades after the 75th per
       quarter.

    .  Real-time balances and positions. The account balances and positions
       are now updated after every order.

    .  Enhanced Trading Desk. New enhancements make order entry even
       faster.

  .  Market Flash. In September 1999, we launched a new content area called
     the Market Flash--a personalized one-stop "market command center"
     allowing investors to take the market's pulse in a single page. With
     proprietary content from media partners, currently featuring CNBC, the
     Market Flash gives frequently updated commentary on what is moving the
     markets before, during, and after each trading day.

  We have established a number of strategic relationships, both domestic and
international, with online and Internet service providers and software and
information service providers. A significant number of such relationships have
only recently been established. There can be no assurance that any such
relationships will be maintained, that if such relationships are maintained,
they will be successful or profitable, or that we will develop any new such
relationships. See "Risk Factors--Any failure to successfully integrate the
companies that we acquire into our existing operations or failure to maintain
our relationships with strategic partners could harm our business."

Marketing

  Our marketing strategy is based on an integrated marketing model that
employs a mix of communications media. The goals of our marketing programs are
to increase our brand name recognition, to attract new customers and to
increase the retention and value of existing customers. We pursue these goals
through advertising, marketing on our Web site and other online opportunities,
direct one-on-one marketing, public relations, and co-marketing programs. All
communications by E*TRADE Securities, Inc. with the public are regulated by
the National Association of Securities Dealers, Inc.

 Advertising and Marketing

  Our advertising focuses on building awareness of our brand, products and
services and positions us as a better way of handling securities transactions,
accessing financial and market data, and managing portfolios for the
individual investor. Advertising is increasingly directing interested
prospects to our Web site for additional information, as opposed to generating
telephone-based inquiries. Print advertisements are placed in a broad range of
business, technology and financial publications, including Barron's, Forbes,
Forbes ASAP, Investor's Business Daily, Money, Smart Money, The Wall Street
Journal and Fortune. We also advertise regularly on national cable and
television networks and on national radio networks.Through the Web site,
prospective customers can get detailed information on our services, use an
interactive demonstration system, play the E*TRADE game, request additional
information and complete an account application online.

                                      12
<PAGE>

 Public Relations

  We pursue public relations opportunities to build brand awareness. This
campaign has resulted in appearances on most of the major financial news
media, in addition to profiles in Barron's, Business Week, the Financial
Times, Fortune, Investor's Business Daily, Money, Smart Money, Time, the New
York Times and The Wall Street Journal among others. There are links to our
Web site from over 1,000 sites on the Web, which we believe is a significant
factor in increasing brand awareness and generating leads, as consumers
increasingly look to the Internet as a key source of information and
commercial activity. We also actively participate in speaking opportunities at
industry conferences and events.

Customer Service

  In an era in which consumers demand efficient, personalized and high-quality
service, we are focused on providing an electronic self-service model
complemented by a human touch. During fiscal 1999, we built on our commitment
to offer a two-track approach that empowers the customer with advanced tools
to manage investment decisions, while still providing personalized assistance
from customer service associates. Customer service is provided through
E*STATION, our 24-hour electronic resource center and through live agents. Our
customer service associates help customers who prefer to speak to an agent,
handle product and service inquiries and address all brokerage and technical
questions. Our current policy specifies that customer service associates have
or obtain a securities broker's license. See "Risk Factors--Our success
depends on our ability to effectively adapt to changing business conditions."
Key service features and tools include the following:

  .  24X7X366 Live Agent Customer Service--In August 1999, we expanded our
     offering to include 24X7X366 live agent customer service, allowing
     customers to contact us for quality support when they need support, not
     only when the securities markets are open.

  .  Customer Service Live Forums--These online town hall sessions allow
     hundreds of customers to be serviced simultaneously via interactive
     sessions on our Web site. We host both general and topical sessions.

  .  The Learning Center--The Learning Center provides self-directed
     investors with information on all of our products and services.

  .  The Tour--This online tour of our products and services allows customers
     to learn about us at their own pace in a self-directed environment.

  .  The Knowledge Center--Launched in late fiscal 1999, the Knowledge Center
     provides self-directed investors with valuable general investing
     information on subjects, such as stocks, bonds, options, mutual funds,
     and market centers.

  .  Ask E*TRADE--In late fiscal 1999, we launched Ask E*TRADE, allowing
     customers to more easily find answers to their investing questions.
     Powered by the Ask Jeeves search engine technology, Ask E*TRADE is a
     powerful natural language tool that allows users to simply input their
     question, in either complete sentences or key words. Ask E*TRADE then
     provides links to the content in the Learning Center that corresponds to
     the question input.

  .  Getting Started--We have also launched a Getting Started feature to
     provide new and potential customers with information in three areas:
     opening an account, funding an account, and making the first trade.
     Questions in these areas represent a significant percentage of inquiries
     from customers who have had accounts less than 90 days.

  .  Proactive Service Notifications--Customers submitting a service request
     receive two important services: customized information regarding the
     request, including specific identification of the type of request
     submitted, the specific timeline involved in responding to the request,
     an ID number for the customer's reference and an e-mail sent to the
     customer once the service request is completed, providing specific
     information. This service notification is intended to make customers
     understand and feel comfortable with their electronic service
     experience, by keeping them informed throughout the process, and by
     providing assurance that their request will be carried out accurately
     and in a timely manner.

                                      13
<PAGE>

Operations

 Clearing

  We implemented self-clearing operations for equities in July 1996 and self-
clearing operations for options in April 1997. Clearing operations include the
confirmation, receipt, settlement, custody and delivery functions involved in
securities transactions. Performing our own clearing operations allows E*TRADE
Securities to retain customer free credit balances and securities for use in
margin lending activities subject to SEC and NASD rules. In July 1996, we
signed a seven-year agreement with BETA Systems for the provision of computer
services to support order entry, order routing, securities processing,
customer statement preparation, tax reporting, regulatory reporting, and other
services necessary to manage a brokerage clearing business.

  Since our conversion to self-clearing, customers' securities typically are
held by us in nominee name on deposit at one or more of the recognized
securities industry depository trust companies, to facilitate ready
transferability. We collect dividends and interest on securities held in
nominee name and make the appropriate credits to customer accounts. We also
facilitate exercise of subscription rights on securities held for our
customers. We arrange for the transmittal of proxy, annual report and tender
offer materials to customers. E*TRADE Securities relies upon certificate
counts and microfilming procedures as deterrents to theft of securities and,
as required by the NASD and certain other regulatory authorities, carries
fidelity bonds covering loss or theft.

 Lending and Borrowing Activities

  Margin Lending. We make loans to customers collateralized by customer
securities. Margin lending by us is subject to the margin rules of the Board
of Governors of the Federal Reserve System, NASD margin requirements and our
internal policies, which are more stringent than the Federal Reserve and NASD
requirements. In permitting customers to purchase securities on margin, we
take the risk of a market decline that could reduce the value of the
collateral held by us to below the customers' indebtedness before the
collateral can be sold, which could result in losses to us. Under applicable
NASD rules, in the event of a decline in the market value of the securities in
a margin account, we are generally obligated to require the customer to
deposit additional securities or cash in the account so that at all times the
customer's equity in the account is at least 25% of the value of the
securities in the account. Our current internal requirement, however, is that
the customer's equity not fall below 30%. In the event a customer's equity
falls below 30%, the customer will be required to increase the account's
equity to 35%. Margin lending to customers constitutes the major portion of
the basis on which our net capital requirements are determined under the SEC's
Net Capital Rule. To the extent these activities expand, our net capital
requirements will increase. See "Risk Factors--We may be fined or forced out
of business if we do not maintain the net capital levels required by
regulators" and "Risk Factors--As a significant portion of our revenues come
from online investing services, any downturn in the securities industry could
significantly harm our business."

  Securities Lending and Borrowing. We borrow securities both to cover short
sales and to complete customer transactions in the event a customer fails to
deliver securities by the required settlement date. We collateralize such
borrowings by depositing cash or securities with the lender and receive a
rebate (in the case of cash collateral) or pay a fee calculated to yield a
negotiated rate of return. When lending securities, we receive cash or
securities and generally pay a rebate (in the case of cash collateral) to the
other party in the transaction. Securities lending and borrowing transactions
are executed pursuant to written agreements with counterparties that require
that the securities borrowed be "marked-to-market" on a daily basis and that
excess collateral be refunded or that additional collateral be furnished in
the event of changes in the market value of the securities. The securities
usually are "marked-to-market" on a daily basis through the facilities of the
various national clearing organizations.

                                      14
<PAGE>

 Order Processing

  All listed market orders other than those with special qualifiers, subject
to certain size limitations based on the size of the primary market, are
executed at the NBBO or better at the time of receipt by the third market firm
or exchange. Eligible orders are exposed to the marketplace for possible price
improvement, but in no case are orders executed at a price inferior to the
NBBO. Limit orders are executed based on an indicated price and time priority.
All Nasdaq market orders, subject to certain size limitations based on the
trading characteristics of the particular security, are executed at the Best
Bid/Offer, Inside Market, or better at the time of receipt by the market-
maker. Eligible orders are subject to possible price improvement in the
marketplace. See "Risk Factors--We could suffer substantial losses and be
subject to customer litigation if our systems fail or our transaction
processing is slow."

  The market for online investing services, particularly over the Internet, is
rapidly evolving and intensely competitive, and we expect competition to
continue to intensify in the future. See "Risk Factors--Our business will
suffer if we cannot effectively compete."

  The securities industry in the United States is subject to extensive
regulation under both federal and state laws. See "Risk Factors--Our ability
to attract customers and our profitability may suffer if changes in government
regulation favor our competition or restrict our business practices" and "Risk
Factors--We may be fined or forced out of business if we do not maintain the
net capital levels required by regulators."

                               BANKING SERVICES

Services and Products

  Our banking products and services, provided primarily over the Internet
through our newly acquired subsidiary Telebanc, consist of a wide range of
FDIC-insured and other banking products and services with significantly higher
rates on deposits and lower account and transaction fees than traditional
banks with brick-and-mortar branches. Using our secure, comprehensive and
customer-friendly Web site, individuals can open an account, transfer funds
between accounts, view account balances, pay bills and compare our premium
rates to national averages. Customers can deposit funds using direct deposit,
wire or U.S. mail and withdraw cash from over 425,000 automated teller
machines on the Cirrus and MAC networks worldwide. To support our products and
services and build customer loyalty, we seek to provide superior customer
service through our 24-hour call centers. We also offer a wide array of
complementary products, including residential mortgage loans and fixed
annuities, through mutually beneficial alliances with other companies that
provide these products directly.

Marketing

  Our comprehensive marketing plan targets customers in all 50 states who
value the convenience and premium rates of our high value products. The four
main initiatives of our marketing plan are national advertising through print,
radio and online media, marketing alliances with popular Web sites such as
Yahoo! and E-Loan, affinity partnerships with national organizations such as
Sam's Club and programs where our existing customers refer new customers. In
1999, we continued our strategy to build the "Telebank" brand name by
expanding the marketing of our high value financial products, superior
customer service and "anytime, anywhere" convenience. We believe that
associating our brand name with our services and delivery channels will enable
us to attract a growing number of customers who are increasingly relying on
alternative channels for the delivery of their financial services. In pursuing
our strategy, we increased our marketing expenditures significantly to
implement a targeted, national advertising campaign and marketing initiative.

                                      15
<PAGE>

Operations

  E*TRADE, as a financial services holding company, and Telebank, its wholly-
owned subsidiary and a federally chartered savings bank, are subject to
extensive regulation, supervision and examination by the Office of Thrift
Supervision ("OTS") as their primary federal regulator. Telebank also is
subject to regulation, supervision and examination by the FDIC. Further, as a
financial services holding company, E*TRADE is now subject to OTS regulation
and examination and to the Securities and Exchange Commission's Industry Guide
3 reporting requirements. Certain disclosure of financial information called
for by Guide 3 with respect to our banking services is provided below as a
part of our discussion of banking operations. Information on lending and
investment activities of our brokerage and related operations is provided
above and consolidated information reflecting both banking and brokerage
operations is included in the consolidated financial statements beginning at
page 72.

  Prior to the acquisition, Telebanc reported its results of operations on a
fiscal year ending December 31. Because E*TRADE reports on a fiscal year
ending September 30, financial information contained in this document for
fiscal 1999 includes the results of Telebanc for the twelve months ended
September 30, 1999. Fiscal 1998, 1997, 1996 and 1995 include the results of
Telebanc for the twelve months ended December 31, 1998, 1997, 1996 and 1995,
respectively. Accordingly, the reconciliation of activities in certain
accounts presented herein for the year ended September 30, 1999 will begin
with the October 1, 1998 balance, whereas the September 30, 1998
reconciliation will cover Telebanc's operating period from January 1, 1998
through December 31, 1998. This reconciliation causes certain amounts to be
included in both fiscal years 1999 and 1998.

 Lending Activities

  General. As part of our banking operations, we purchase whole loans and
mortgage-backed and related securities rather than produce or originate loans.

  Loan Portfolio Composition. At September 30, 1999, our net loans receivable
totaled $2.2 billion or 54.1% of total assets. As of the same date, $2.2
billion, or 99.7%, of the total gross loan portfolio, consisted of one- to
four-family residential mortgage loans. Prior to 1990, we originated a limited
number of loans for the purchase or construction of multi-family and
commercial real estate. However, as part of our general operating strategy and
in response to risks associated with multi-family and commercial real estate
lending and prevailing economic conditions, we stopped originating and
purchasing such loans. At September 30, 1999, multi-family, commercial, and
mixed-use real estate loans amounted to $5.3 million, or 0.2%, of our total
loan portfolio. The loan portfolio also included second trust residential
mortgages, home equity lines of credit, automobile loans and loans secured by
savings deposits totaling $1.4 million, or 0.1%, of our total gross loan
portfolio at September 30, 1999.

                                      16
<PAGE>

  The following table presents information concerning our banking loan
portfolio, in dollar amounts and in percentages, by type of loan.

<TABLE>
<CAPTION>
                      September 30,         September 30,         September 30,         September 30,         September 30,
                          1999        %         1998        %         1997        %         1996        %         1995
                      ------------- ------  ------------- ------  ------------- ------  ------------- ------  -------------
                                                           (dollar amounts in thousands)
<S>                   <C>           <C>     <C>           <C>     <C>           <C>     <C>           <C>     <C>
Real estate loans:
 One- to four-family
  fixed-rate.........  $1,391,254    63.69%   $466,850     50.76%   $211,287     38.11%   $142,211     38.59%   $105,750
 One- to four-family
  adjustable-rate....     785,821    35.98     430,319     46.79     336,470     60.69     217,352     58.97     148,928
 Multi-family........       1,330     0.06       3,223      0.35       1,447      0.26       1,516      0.41       1,286
 Commercial..........       3,050     0.14       8,916      0.97       3,033      0.55       4,017      1.09       4,553
 Mixed-use...........         945     0.04         929      0.10         856      0.15       1,180      0.32       1,792
 Land................         279     0.01         316      0.03         463      0.08         781      0.21         384
                       ----------   ------    --------    ------    --------    ------    --------    ------    --------
     Total real
      estate loans...   2,182,679    99.92     910,553     99.00     553,556     99.84     367,057     99.59     262,693
                       ----------   ------    --------    ------    --------    ------    --------    ------    --------
Consumer and other
loans:
 Home equity lines
  of credit and
  second mortgage
  loans..............       1,024     0.05       5,895      0.64         564      0.10       1,208      0.33       2,202
 Lease financing.....         255     0.01         554      0.06         --        --          --        --          --
 Other(1)............         430     0.02       2,758      0.30         305      0.06         305      0.08          79
                       ----------   ------    --------    ------    --------    ------    --------    ------    --------
     Total consumer
     and other
     loans...........       1,709     0.08       9,207      1.00         869      0.16       1,513      0.41       2,281
                       ----------   ------    --------    ------    --------    ------    --------    ------    --------
     Total loans.....   2,184,388   100.00%    919,760    100.00%    554,425    100.00%    368,570    100.00%    264,974
                       ----------   ------    --------    ------    --------    ------    --------    ------    --------
Deduct:
 Discounts and
  deferred fees on
  loans..............     (22,718)              (9,989)               (9,938)              (13,568)              (14,129)
 Allowance for loan
  losses.............      (7,161)              (4,766)               (3,594)               (2,957)               (2,311)
 Other...............         --                  (151)                 (189)                 (224)                  (42)
                       ----------             --------              --------              --------              --------
     Total...........     (29,879)             (14,906)              (13,721)              (16,749)              (16,482)
                       ----------             --------              --------              --------              --------
     Loans
     receivable,
     net.............  $2,154,509             $904,854              $540,704              $351,821              $248,492
                       ==========             ========              ========              ========              ========
<CAPTION>
                        %
                      -------
<S>                   <C>
Real estate loans:
 One- to four-family
  fixed-rate.........  39.91%
 One- to four-family
  adjustable-rate....  56.20
 Multi-family........   0.49
 Commercial..........   1.72
 Mixed-use...........   0.68
 Land................   0.14
                      -------
     Total real
     estate loans....  99.14
                      -------
Consumer and other
loans:
 Home equity lines
  of credit and
  second mortgage
  loans..............   0.83
 Lease financing.....    --
 Other(1)............   0.03
                      -------
     Total consumer
      and other
      loans..........   0.86
                      -------
     Total loans..... 100.00%
                      -------
Deduct:
 Discounts and
  deferred fees on
  loans..............
 Allowance for loan
  losses.............
 Other...............
     Total...........
     Loans
      receivable,
      net............
</TABLE>
- ----
(1) Includes primarily loans secured by deposit accounts in Telebank and, to a
    lesser extent, unsecured consumer credit.


                                       17
<PAGE>

  Maturity of Loan Portfolio. The following table shows, as of September 30,
1999, the dollar amount of non-originated loans maturing in our portfolio in
the time periods indicated. This information includes scheduled principal
repayments, based on the loans' contractual maturities. We report demand
loans, loans with no stated repayment schedule and no stated maturity, and
overdrafts as due within one year. The table below does not include any
estimate of prepayments. Prepayments may significantly shorten the average
life of a loan and may cause our actual repayment experience to differ from
that shown below.

<TABLE>
<CAPTION>
                               Due in One   Due in One   Due After
                              Year or Less To Five Years Five Years   Total
                              ------------ ------------- ---------- ----------
                                               (in thousands)
   <S>                        <C>          <C>           <C>        <C>
   Real estate loans:
     One- to four-family
      fixed-rate.............    $3,331       $ 9,422    $1,378,501 $1,391,254
     One- to four-family
      adjustable-rate........        24           954       784,843    785,821
     Multi-family............       --          1,118           212      1,330
     Commercial .............       300           383         2,367      3,050
     Mixed-use...............       --            508           437        945
     Land....................       --            279           --         279
   Consumer and other loans:
     Home equity lines of
      credit and second
      mortgage loans.........       --            --          1,024      1,024
     Lease financing.........       --            255           --         255
     Other...................       --            430           --         430
                                 ------       -------    ---------- ----------
       Total.................    $3,655       $13,349    $2,167,384 $2,184,388
                                 ======       =======    ========== ==========
</TABLE>

  The following table shows, as of September 30, 1999, the dollar amount of
our loans that mature after September 30, 2000. We have allocated these loans
between those with fixed interest rates and those with adjustable interest
rates.

<TABLE>
<CAPTION>
                                                Fixed    Adjustable
                                                Rates      Rates      Total
                                              ---------- ---------- ----------
                                                       (in thousands)
   <S>                                        <C>        <C>        <C>
   Real estate loans:
     One- to four-family..................... $1,387,923  $785,797  $2,173,720
     Multi-family............................      1,118       212       1,330
     Commercial .............................      1,258     1,492       2,750
     Mixed-use...............................        945       --          945
     Land....................................        279       --          279
   Consumer and other loans:
     Home equity lines of credit and second
      mortgage loans.........................      1,024       --        1,024
     Lease financing.........................        255       --          255
     Other...................................        430       --          430
                                              ----------  --------  ----------
       Total................................. $1,393,232  $787,501  $2,180,733
                                              ==========  ========  ==========
</TABLE>

  Scheduled principal repayments set forth in loan contracts may not reflect
the actual life of the loans. Prepayments may cause the average life of loans
to be substantially less than their contractual terms. In addition, some loans
contain due-on-sale clauses, which give us the right to declare a conventional
loan immediately due and payable in the event, among other things, that the
borrower sells the property. However, if market interest rates on current
mortgage loans climb to a level substantially higher than rates on loans that
we own, the average life of our loans tends to increase. Conversely, the
average life of our mortgage loans tends to decrease when market interest
rates on current loans fall substantially below rates on loans that we own.

                                      18
<PAGE>

  Origination, Purchase, and Sale of Loans. The following table shows our loan
purchases and originations during the periods indicated.

<TABLE>
<CAPTION>
                                                            Loan        Loan
                                                         Purchases  Originations
                                                         ---------- ------------
                                                             (in thousands)
       <S>                                               <C>        <C>
       Year Ended:
         September 30, 1999............................. $1,806,019    $  --
         September 30, 1998.............................    518,000       --
         September 30, 1997.............................    342,876       --
         September 30, 1996.............................    183,100       462
         September 30, 1995.............................    145,900     2,700
</TABLE>

  Additionally, during 1998, we acquired approximately $150.0 million in loans
through our merger with Direct Financial Corporation ("DFC").

  The following table shows our loan origination, purchase, sale, and
repayment activity during the periods indicated including loans acquired
through business combinations.

<TABLE>
<CAPTION>
                                                 Years Ended September 30,
                                                ------------------------------
                                                   1999       1998      1997
                                                ----------  --------  --------
                                                       (in thousands)
<S>                                             <C>         <C>       <C>
Loans receivable--net at beginning of period... $  793,189  $540,704  $351,821
Loans purchased:
  One- to four-family variable rate............    535,571   299,817   256,545
  One- to four-family fixed rate...............  1,270,168   330,477    86,331
  Multi-family.................................        280     1,959       --
  Commercial real estate.......................        --      8,941       --
   Consumer and other loans....................        --     26,910       --
                                                ----------  --------  --------
   Total loans purchased.......................  1,806,019   668,104   342,876
                                                ----------  --------  --------
Loans sold.....................................    (90,740)  (20,622)  (39,656)
Loans securitized..............................        --        --    (21,017)
Loan repurchases...............................       (878)      --        --
Loan repayments................................   (353,916) (280,151)  (94,945)
                                                ----------  --------  --------
   Total loans sold, securitized, repurchased
    and repaid.................................   (445,534) (300,773) (155,618)
                                                ----------  --------  --------
Net change in deferred discounts and loan
 fees..........................................      2,379      (611)    3,638
Net transfers to REO...........................       (266)   (1,923)   (1,454)
Net provision for loan losses..................     (2,446)   (1,174)     (637)
Cost recovery/Contra assets....................        197       --         27
Other loan debits/HELOC advances...............        971       527        51
                                                ----------  --------  --------
   Increase in total loans receivable..........  1,361,320   364,150   188,883
                                                ----------  --------  --------
Loans receivable--net at end of period......... $2,154,509  $904,854  $540,704
                                                ==========  ========  ========
</TABLE>

  During fiscal year 1999, 1998 and 1997, we purchased whole loans in the
secondary market, principally from private investors. In fiscal 1999, we
purchased 477 pools with 6,245 loans. In fiscal 1998, we purchased 171 pools
with 2,472 loans. In fiscal 1997, we purchased 92 pools with 2,900 loans.

  We did not originate any consumer loans during fiscal 1999, 1998 or 1997.
From time to time we may originate consumer loans as an accommodation to our
customers or purchase such loans as part of larger loan packages.

  Under existing master loan servicing contracts, we receive servicing fees
that we withhold from the monthly payments we make to the loan holders. Our
aggregate loan servicing fee income amounted to $1.1 million, $1.0 million and
$942,000 in fiscal 1999, 1998 and 1997, respectively.

                                      19
<PAGE>

  On August 1, 1998, mortgage loans that were serviced in-house were
transferred to Dovenmuehle Mortgage, Inc., pursuant to a subservicing
agreement dated May 6, 1998. While we continue to earn servicing fee income,
we pay Dovenmuehle Mortgage, Inc., a flat fee ranging from $6 to $7 per loan
per month. At September 30, 1999, Dovenmuehle Mortgage, Inc., serviced $271.8
million, or 12.4%, of our gross loan portfolio and $183.9 million in mortgage
loans that we had previously serviced for others. The remainder of our loan
portfolio is serviced by other lenders, who perform the functions described
above. To receive this service, we pay a fee ranging from a minimum of $6 per
loan per month to a maximum of 125 basis points of the principal balance of
the loan per annum.

  CRA Lending Activities. Telebank participates in various community
development programs in an effort to meet its responsibilities under the
Community Reinvestment Act ("CRA"). Telebank invests in loans or other
investments secured by affordable housing for low- or moderate-income
individuals and has committed to invest up to $500,000 in a low-income housing
tax credit fund that qualifies as a community development loan under the CRA.
Senior management of Telebank serves on the board of directors of non-profit
organizations the purpose of which is to promote community development. We
also provide loan servicing for Habitat for Humanity of Northern Virginia,
Inc., a non-profit organization whose purpose is to create decent, affordable
housing for those in need.

  In 1995, the federal financial regulatory agencies revised the regulations
that implement the CRA. The revised regulations set forth specific types of
evaluations for wholesale banks, which are those that are not in the business
of extending home mortgage, small business, small farm, or consumer loans to
retail customers. Satisfaction of a wholesale bank's responsibilities under
the CRA is measured by various criteria including the number and amount of
community development loans, qualified investments, or community development
services, and the use of innovative or complex community development services,
qualified investments, or community development loans. Telebank has been
approved as a wholesale bank.

  In the near future, the OTS is expected to issue guidance on how a financial
institution which conducts business over the Internet is to comply with CRA
obligations. This guidance may impact the way in which Telebank currently
meets its obligations under the CRA.

 Mortgage-Backed and Related Securities

  We maintain a significant portfolio of mortgage-backed securities, primarily
in the following forms:

  .  privately insured mortgage pass-through securities;

  .  Government National Mortgage Association ("GNMA") participation
     certificates;

  .  Federal National Home Loan Mortgage Corporation ("Fannie Mae")
     participation certificates;

  .  Federal Home Loan Mortgage Corporation ("Freddie Mac") participation
     certificates; and

  .  securities issued by other non-agency organizations.

  Principal and interest on GNMA certificates are guaranteed by the full faith
and credit of the United States government. Fannie Mae and Freddie Mac
certificates are each guaranteed by their respective agencies. Mortgage-backed
securities generally entitle us to receive a pro rata portion of the cash
flows from an identified pool of mortgages. We also invest in collateralized
mortgage obligations ("CMOs"). CMOs are securities issued by special purpose
entities generally collateralized by pools of mortgage-backed securities. The
cash flows from these pools are segmented and paid in accordance with a
predetermined priority to various classes of securities issued by the entity.
Our CMOs are senior tranches collateralized by federal agency securities or
whole loans. Over 96% of our CMO portfolio is comprised of securities with a
triple "A" rating. Although our CMO portfolio has maturity periods similar to
our mortgage-backed pass-through securities, the nature of the CMO bonds
acquired, primarily sequential pay bonds, provides for more predictable
cashflows than the mortgage-backed


                                      20
<PAGE>

securities. This reduces the duration risk, extension risk and price
volatility of the CMO compared to mortgage-backed pass-through securities and
thus allows us to target liabilities with shorter durations.

  In accordance with accounting principles generally accepted in the United
States of America, Telebanc generally classifies its mortgage-backed
securities in one of three categories: held-to-maturity, available-for-sale or
trading. During 1999, 1998 and 1997, we held no mortgage-backed securities
classified as held-to-maturity. The following table shows the activity in our
mortgage-backed securities available-for-sale portfolio during the periods
indicated.

<TABLE>
<CAPTION>
                                              Years Ended September 30,
                                           ---------------------------------
                                              1999        1998       1997
                                           ----------  ----------  ---------
                                                   (in thousands)
   <S>                                     <C>         <C>         <C>
   Mortgage-backed and related securities
    at beginning of period................ $  798,860  $  319,203  $ 184,743
   Purchases:
     Pass-through securities..............        --       22,776     39,400
     CMOs.................................  1,159,652   1,092,487    218,836
     Fannie Mae...........................     92,378       8,405      2,115
     GNMA.................................        --        5,890     32,200
     Freddie Mac..........................        --       11,759      4,649
     Other................................        --       19,586        --
   Sales(1)...............................   (285,414)   (294,161)  (117,047)
   Repayments.............................   (332,092)   (174,398)   (45,304)
   Transfer to trading....................        --         (332)       --
   Mark-to-market adjustment to reflect
    fair value of portfolio...............     (7,331)        948       (389)
                                           ----------  ----------  ---------
   Mortgage-backed and related securities
    at end of period...................... $1,426,053  $1,012,163  $ 319,203
                                           ==========  ==========  =========
</TABLE>
- --------
(1) Includes mortgage-backed securities on which call options have been
    exercised.

  We buy and hold trading securities principally for the purpose of selling
them in the near term. We carry these securities at market value with
unrealized gains and losses recognized in income. At September 30, 1999, 1998
and 1997, we held $38.3 million, $29.6 million and $21.1 million of trading
securities, respectively. For the periods ending September 30, 1999, 1998 and
1997, we recognized $1.4 million, $569,000 and $564,000, respectively, in
realized gains from the sale of trading assets and ($1.3 million), ($612,000)
and $640,000, respectively, in unrealized (depreciation) appreciation of
trading assets.

  The following table shows the scheduled maturities, carrying values, and
current yields for our portfolio of mortgage-backed and related securities,
both available-for-sale and trading, net of $10.1 million of non-mortgage-
backed trading securities at September 30, 1999:

<TABLE>
<CAPTION>
                                           After One But
                                            Within Five     After Five But
                         Within One Year       Years       Within Ten Years   After Ten Years         Totals
                         ---------------- ---------------- ---------------- ------------------- -------------------
                         Balance Weighted Balance Weighted Balance Weighted  Balance   Weighted  Balance   Weighted
                           Due    Yield     Due    Yield     Due    Yield      Due      Yield      Due      Yield
                         ------- -------- ------- -------- ------- -------- ---------- -------- ---------- --------
                                                           (dollars in thousands)
<S>                      <C>     <C>      <C>     <C>      <C>     <C>      <C>        <C>      <C>        <C>
Private issuer..........  $ --      --    $1,358    8.21%  $   --     --    $   73,712   8.48%  $   75,070   8.48%
CMO's...................    --      --        74    7.76       --     --        30,380   6.70       30,454   6.70
Agencies................    --      --       --      --     17,148   5.81%   1,331,576   6.82    1,348,724   6.81
                          ----     ---    ------    ----   -------   ----   ----------   ----   ----------   ----
                          $ --      --    $1,432    8.19%  $17,148   5.81%  $1,435,668   6.90%  $1,454,248   6.89%
                          ====            ======           =======          ==========          ==========
</TABLE>

 Nonperforming, Delinquent and Other Problem Assets

  General. We continually monitor our loan portfolio so that we will be able
to anticipate and address potential and actual delinquencies. Generally, we
perform annual valuations on real estate owned ("REO"). If the fair value of a
property has changed, we establish an allowance for losses on REO by
recognizing an operating expense.

                                      21
<PAGE>

  Non-performing Assets. Non-performing assets consist of loans for which
interest is no longer being accrued, troubled loans that have been
restructured in order to increase the opportunity to collect amounts due on
the loan and real estate acquired in settlement of loans. Interest previously
accrued but not collected on non-accrual loans is reversed against current
income when a loan is placed on non-accrual status. Accretion of deferred fees
is discontinued for nonaccrual loans. All loans at least ninety days past due,
as well as other loans considered uncollectable, are placed on non-accrual
status. Payments received on non-accrual loans are recognized as interest
income or applied to principal when it is doubtful that full payment will be
collected. Nonperforming assets consist of the following:

  .  loans on which we no longer accrue interest;

  .  troubled debt restructurings ("TDRs"), which are loans that have been
     restructured in order to allow the borrower to retain possession of the
     collateral;

  .  real estate acquired by foreclosure; and

  .  real estate upon which deeds in lieu of foreclosure have been accepted.

  We write down restructured loans and REO to estimated fair value based on
estimates of the cash flow we expect to receive from the underlying
collateral.

  The following table presents information about our non-accrual loans, REO
and TDRs at the dates indicated.

<TABLE>
<CAPTION>
                          September 30, September 30, September 30, September 30, September 30,
                              1999          1998          1997          1996          1995
                          ------------- ------------- ------------- ------------- -------------
                                                 (dollars in thousands)
<S>                       <C>           <C>           <C>           <C>           <C>
Loans accounted for on a
 non-accrual basis:
  Real estate loans:
   One- to four-family..     $7,595        $ 7,727       $10,359       $ 8,979       $4,526
   Commercial...........        664            372           568         1,217          261
   Land.................        --             316           --            --           --
  Home equity lines of
   credit and second
   mortgage loans.......         21            255           --             54          136
  Other.................         60            205           --            --           --
                             ------        -------       -------       -------       ------
     Total..............      8,340          8,875        10,927        10,250        4,923
Accruing loans which are
 contractually past due
 90 days or more:
  Real estate loans:
   One- to four-family..        --             --            --            --           230
TDRs....................        --             --            425           435          365
                             ------        -------       -------       -------       ------
     Total of non-
      accrual, 90 days
      past due loans and
      TDRs..............      8,340          8,875        11,352        10,685        5,518
                             ------        -------       -------       -------       ------
REO:
  One- to four-family...        539          1,460           681         1,300          421
  Land..................        --             --            --            --           582
                             ------        -------       -------       -------       ------
                                539          1,460           681         1,300        1,003
Loss allowance for REO..        --              --            --           (65)        (213)
                             ------        -------       -------       -------       ------
     Total REO, net.....        539          1,460           681         1,235          790
                             ------        -------       -------       -------       ------
     Total non-
      performing assets,
      net...............     $8,879        $10,335       $12,033       $11,920       $6,308
                             ======        =======       =======       =======       ======
     Total non-
      performing assets,
      net, as a
      percentage of
      total assets......       0.21%          0.45%         1.09%         1.84%        1.14%
                             ======        =======       =======       =======       ======
     Total loss
      allowance as a
      percentage of
      total non-
      performing loans,
      net...............      85.86%         53.70%        31.66%        27.67%       41.88%
                             ======        =======       =======       =======       ======
</TABLE>

                                      22
<PAGE>

  During fiscal 1999, our non-performing assets decreased by $1.5 million, or
14.1%. As a matter of policy, we actively monitor our non-performing assets.

  During fiscal years 1999, 1998, 1997, 1996 and 1995, if our non-accruing
loans had been performing in accordance with their terms, we would have
recorded interest income of approximately $550,000, $597,000, $739,000,
$789,000 and $365,000, respectively. However, we did not recognize any
interest income on non-accruing loans during these years.

  TDRs are loans that have been restructured and to which we have granted
concessions in order to allow the borrower to retain possession of the
collateral. We take into consideration, among other things, the borrower's
financial difficulty. In granting these concessions, our goal is to maximize
our recovery from the investment by modifying its terms. These modifications
may include the following:

  .  reducing the stated rate;

  .  extending maturity at a more favorable rate; and

  .  reducing the accrued interest.

  TDRs totaled approximately $0, $0, $425,000, $435,000 and $365,000 at
September 30, 1999, 1998, 1997, 1996 and 1995, respectively. We recorded
approximately $0, $0, $28,000, $28,000 and $45,000 in interest income on TDRs
in fiscal years 1999, 1998, 1997, 1996 and 1995, respectively. We monitor TDRs
closely because they are inherently risky.

  In some cases, information we know about a borrower's possible credit
problems may cause us to have serious doubts about the borrower's ability to
repay under the loan's present terms, even if that loan is not classified as
non-accrual, past due 90 days or more or a TDR. We consider these loans
potential problem loans. At September 30, 1999, loans that we had identified
as potential problem loans that were still accruing interest approximated
$254,000. The majority of these loans, identified as "special mention" loans,
include non-residential loans that were delinquent but had not yet been placed
on non-accrual.

  Allowance for Loan Losses. We recognize that, from time to time, we will
experience credit losses as a normal effect of owning loans. We believe the
risk of credit loss varies with, among other things, the following:

  .  type of loan;

  .  creditworthiness of the borrower over the term of the loan;

  .  general economic conditions; and

  .  in the case of a secured loan, the quality of the security for the loan.

  Our policy is to maintain an adequate allowance for loan losses based on,
among other things, the following:

  .  our historical loan loss experience;

  .  regular reviews of delinquencies and loan portfolio quality;

  .  the industry's historical loan loss experience for similar asset types;
     and

  .  evaluation of economic conditions.

  We increase our allowance for loan losses when we estimate that losses have
been incurred by charging provisions for probable loan losses against income.
Charge-offs reduce the allowance when losses are confirmed.

  In establishing the allowance for loan losses, we set up specific allowances
for probable losses that we have identified on specific loans. Additionally,
we provide a general allowance for estimated expected losses in the remainder
of the loan portfolio. The allowances established by management are subject to
review and approval

                                      23
<PAGE>

by Telebank's board of directors. Each month, we review the allowance for
adequacy, based on our assessment of the risk in our loan portfolio as a
whole, considering the following factors:

  .  the composition and quality of the portfolio;

  .  delinquency trends;

  .  current charge-off and loss experience;

  .  the state of the real estate market; and

  .  general economic conditions.

  During fiscal 1999, we recorded a net increase of $2.4 million in the
allowance for loan losses. The increase resulted from an additional provision
of approximately $2.8 million, offset by net charge-offs of $337,000. As of
September 30, 1999, the total allowance for loan losses equaled $7.2 million,
of which $460,000 represents reserves established by management for probable
losses on specific loans.

  The general allowance is computed based on an assessment of performing
loans. Each month, the performing loan portfolio is stratified by asset type--
one- to four-family, commercial, consumer, etc.--and a range of expected loss
ratios is applied to each type of loan. Expected loss ratios range between 20
basis points and 300 basis points depending upon asset type, loan-to-value
ratio and current market and economic conditions. The expected loss ratios are
based on historical loss experience, adjusted to reflect industry loss
experience as published by the OTS. We believe that an upward adjustment to
our historical loss rate is appropriate, at the present time, in estimating
the losses inherent in the loan portfolio due to the fact that Telebank
purchases, rather than originates in-house, the majority of its loans and the
limited amount of historical loss experience to date.

  Also considered in the reserve computation is the positive impact of loans
acquired that have a seller or third party credit enhancement. Reserves are
not provided for loans in which the credit enhancement amount exceeds the
amount of reserves that would otherwise be required. We have purchased certain
loans with an expectation that all contractual payments of the loan will not
be collected. Discounts attributable to credit issues are tracked separately
and are not included as a component of the allowance for loan losses.

  The level of provision recorded for fiscal 1999 was based upon the level of
charge-offs and the significant growth in the portfolio.

  As of September 30, 1999, total loans receivable included nine pools of
credit-enhanced one- to four-family mortgage loans totaling $36.0 million, or
1.6%, of total gross loans outstanding. One of these pools, totaling $18.6
million, had a credit reserve from the seller equal to 4.2% of the unpaid
principal balance at the time of purchase to offset any losses. Three pools,
totaling $11.1 million, have certain recourse whereby the seller must
repurchase any loan that becomes more than 90 days past due at any time during
the life of the loan. The five remaining pools, which total $6.3 million, have
other forms of credit enhancement, including letters of credit and offsetting
cash reserves designed to protect us from credit losses. We believe that the
combination of our loan loss allowance, net credit discount, and credit
enhancement on certain loan pools is adequate to cover estimated losses.

  We believe that we have established our existing loss allowances in
accordance with generally accepted accounting principles. However, in
reviewing our loan portfolio, regulators may request us to increase our
allowance for losses. Such an increase could negatively affect our financial
condition and earnings.

                                      24
<PAGE>

  The following table allocates the allowance for loan losses by loan category
at the dates indicated. This allocation does not necessarily restrict the use
of the allowance to absorb losses in any other category. The table also shows
the percentage of total loans that each loan category represents.

<TABLE>
<CAPTION>
                     September 30, 1999    September 30, 1998    September 30, 1997    September 30, 1996    September 30, 1995
                     --------------------  --------------------  --------------------  --------------------  --------------------
                                Percent               Percent               Percent               Percent               Percent
                                of Loans              of Loans              of Loans              of Loans              of Loans
                                in Each               in Each               in Each               in Each               in Each
                                Category              Category              Category              Category              Category
                                to Total              to Total              to Total              to Total              to Total
                      Amount     Loans      Amount     Loans      Amount     Loans      Amount     Loans      Amount     Loans
                     --------- ----------  --------- ----------  --------- ----------  --------- ----------  --------- ----------
                                                           (dollars in thousands)
<S>                  <C>       <C>         <C>       <C>         <C>       <C>         <C>       <C>         <C>       <C>
Real estate loans:
 One- to four-
  family...........  $   7,055      99.67% $   4,089      97.55% $   3,271      98.80% $   2,529      97.56% $   1,939      96.11%
 Multi-family......         23       0.06         32       0.35         15       0.26         15       0.41         13       0.49
 Commercial .......         53       0.14        520       0.97        286       0.55        373       1.09        281       1.72
 Mixed-use.........         17       0.04          9       0.10          9       0.15         12       0.32         18       0.68
 Land..............        --        0.01          6       0.03          8       0.08          8       0.21          8       0.14
Lease financing....          3       0.01         16       0.06        --         --         --         --         --         --
Home equity lines
 of credit and
 second mortgage
 loans.............          9       0.05         57       0.64          5       0.16         20       0.41         28       0.83
Other consumer.....          1       0.02         37       0.30        --         --         --         --          24       0.03
                     ---------  ---------  ---------  ---------  ---------  ---------  ---------  ---------  ---------  ---------
 Total allowance
  for loan losses..  $   7,161     100.00% $   4,766     100.00% $   3,594     100.00% $   2,957     100.00% $   2,311     100.00%
                     =========  =========  =========  =========  =========  =========  =========  =========  =========  =========
</TABLE>

  The above amounts include specific reserves at September 30, 1999, 1998,
1997, 1996 and 1995, totaling $460,000, $449,000, $510,000, $579,000 and
$392,000, respectively, related to non-performing loans.

  The following table shows the activity in our allowance for loan losses
during the periods indicated.

<TABLE>
<CAPTION>
                                            Years Ended September 30,
                                        --------------------------------------
                                         1999    1998    1997    1996    1995
                                        ------  ------  ------  ------  ------
                                                  (in thousands)
   <S>                                  <C>     <C>     <C>     <C>     <C>
   Allowance for loan losses at
    beginning of period...............  $4,715  $3,594  $2,957  $2,311  $  989
   Charge-offs:
     Real estate loans................    (232)   (463)   (304)   (409)   (406)
     Other consumer...................     (56)    (76)    --      (28)    --
     Other loans......................      (2)    (17)    --      --      --
                                        ------  ------  ------  ------  ------
       Total charge-offs..............    (290)   (556)   (304)   (437)   (406)
                                        ------  ------  ------  ------  ------
   Recoveries:
     Real estate loans................      38      13      13     148       6
     Other consumer...................      79      81       7      16     --
     Other loans......................       4       5     --      --      --
                                        ------  ------  ------  ------  ------
       Total recoveries...............     121      99      20     164       6
                                        ------  ------  ------  ------  ------
   Net charge-offs....................    (169)   (457)   (284)   (273)   (400)
   Loan loss allowance acquired in the
    merger with DFC...................    (168)    724     --      --      --
   Additions charged to operations....   2,783     905     921     919   1,722
                                        ------  ------  ------  ------  ------
   Allowance for loan losses at end of
    period............................  $7,161  $4,766  $3,594  $2,957  $2,311
                                        ======  ======  ======  ======  ======
</TABLE>


                                       25
<PAGE>

  REO. We initially record REO at estimated fair value less selling costs.
Fair value is defined as the estimated amount that a real estate parcel would
yield in a current sale between a willing buyer and a willing seller.
Subsequent to foreclosure, management periodically reviews REO and establishes
an allowance if the estimated fair value of the property, less estimated costs
to sell, declines.

  As of September 30, 1999, all of our REO consisted of one- to four-family
real estate loans.

 Investment Securities

  The following table shows the cost basis and fair value of our banking-
related investment portfolio other than mortgage-backed securities at the
dates indicated. The following table does not include investment securities
held by E*TRADE arising from its brokerage and corporate related activities.
Consolidated information on all investment securities held by E*TRADE,
including both brokerage, corporate, and banking-related activities, is
presented in the financial statements starting at page 72 below.

<TABLE>
<CAPTION>
                           September 30,     September 30,
                               1999              1998        September 30, 1997
                         ----------------- ----------------- ------------------
                           Cost     Fair     Cost     Fair               Fair
                          Basis    Value    Basis    Value   Cost Basis  Value
                         -------- -------- -------- -------- ---------- -------
                                             (in thousands)
<S>                      <C>      <C>      <C>      <C>      <C>        <C>
Available-for-sale
 investment securities:
  Municipal bonds....... $ 15,605 $ 14,390 $ 15,750 $ 16,028  $ 7,327   $ 7,681
  Corporate debt........  130,166  122,559  154,534  153,205   18,536    19,575
  Obligations of U.S.
   government agencies..   18,264   18,018   26,661   27,992   22,147    22,505
  Asset-backed..........      915      921    1,095    1,119      --        --
  Preferred stock in
   Freddie Mac..........    5,000    4,950    5,000    4,988    5,000     4,950
  Preferred stock in
   Fannie Mae...........      --       --     8,000    8,394    8,000     8,375
  Other corporate
   stock................    3,980    3,980      937    1,000    2,038     2,099
  Other investments.....   13,967   13,804    7,814    7,632   26,035    26,052
                         -------- -------- -------- --------  -------   -------
    Total............... $187,897 $178,622 $219,791 $220,358  $89,083   $91,237
                         ======== ======== ======== ========  =======   =======
</TABLE>

  We also have an investment in the stock of the Federal Home Loan Bank
("FHLB"), Atlanta recorded at fair value which approximates cost. Stock in
FHLB Atlanta totalled $29.4 million, $25.2 million, and $10.0 million at
September 30, 1999, 1998, and 1997, respectively.

  The following table shows the scheduled maturities, carrying values, and
current yields for our banking-related investment portfolio of equity
securities at September 30, 1999:

<TABLE>
<CAPTION>
                                           After One But
                                            Within Five     After Five But
                         Within One Year       Years       Within Ten Years  After Ten Years       Totals
                         ---------------- ---------------- ---------------- ----------------- -----------------
                                 Weighted         Weighted         Weighted          Weighted          Weighted
                         Balance Average  Balance Average  Balance Average  Balance  Average  Balance  Average
                           Due    Yield     Due    Yield     Due    Yield     Due     Yield     Due     Yield
                         ------- -------- ------- -------- ------- -------- -------- -------- -------- --------
                                                         (dollars in thousands)
<S>                      <C>     <C>      <C>     <C>      <C>     <C>      <C>      <C>      <C>      <C>
Municipal bonds(a)...... $  599    6.04%  $   230   6.77%  $1,491    7.74%  $ 12,070   8.60%  $ 14,390   8.38%
Corporate debt..........    --      --        --     --     4,888    6.64    117,671   6.51    122,559   6.52
Obligations of U.S.
 government agencies....    --      --      4,983   6.18      --      --      13,035   6.05     18,018   6.09
Asset-backed............    --      --        590   7.70      --      --         331   7.27        921   7.55
Certificates of
 deposit................    499    6.92       --     --       --      --         --     --         499   6.92
Other investments.......    --      --      5,936   8.00      442    0.00      6,927   5.11     13,305   5.23
                         ------    ----   -------   ----   ------    ----   --------   ----   --------   ----
                         $1,098    6.44%  $11,739   7.19%  $6,821    6.45%  $150,034   6.51%  $169,692   6.56%
                         ======    ====   =======   ====   ======    ====   ========   ====   ========   ====
</TABLE>
- --------
(a) Yields on tax exempt obligations are computed on a tax equivalent basis.

                                      26
<PAGE>

 Deposits and Other Sources of Funds

  The following table presents information about the various categories of
Telebank deposits as of September 30, 1999. The table shows the dollar changes
in our various types of deposit accounts between the dates indicated:

<TABLE>
<CAPTION>
                      Average                           Average                           Average
                    Balance at                        Balance at                        Balance at
                   September 30, Percentage  Average September 30, Percentage  Average September 30,  Percentage  Average
     Accounts          1999      of Deposits  Rate       1998      of Deposits  Rate       1997      of  Deposits  Rate
     --------      ------------- ----------- ------- ------------- ----------- ------- ------------- ------------ -------
                                                             (dollars in thousands)
<S>                <C>           <C>         <C>     <C>           <C>         <C>     <C>           <C>          <C>
Passbook.........   $      563       0.04%    3.00%    $    459        0.06%    3.00%    $    551         0.13%    3.00%
Money market.....      238,031      16.19     4.80      140,506       17.60     4.70      101,226        23.40     5.26
Checking.........       22,655       1.54     3.86        1,985        0.25     3.81          630         0.15      --
Certificates of
 deposit.........    1,142,326      77.67     5.88      600,781       75.26     5.93      330,234        76.32     6.24
Brokered callable
 certificates of
 deposit.........       67,085       4.56     6.62       54,491        6.83     6.16          --           --       --
                    ----------     ------              --------      ------              --------       ------
 Total...........   $1,470,660     100.00%             $798,222      100.00%             $432,641       100.00%
                    ==========     ======              ========      ======              ========       ======
</TABLE>

  The following table classifies our certificates of deposit and money market
accounts by rate at the dates indicated.

<TABLE>
<CAPTION>
                       September 30, 1999 September 30, 1998 September 30, 1997
                       ------------------ ------------------ ------------------
                                            (in thousands)
       <S>             <C>                <C>                <C>
       0-1.99%........     $    1,594         $        5          $      5
       2-3.99%........            288                424               --
       4-5.99%........      1,440,573            756,618           231,048
       6-7.99%........        674,341            440,711           289,046
       8-9.99%........            610                793               696
       10-11.99%......             11                 44               --
       12-20.00%......             12                 24               --
                           ----------         ----------          --------
                           $2,117,429         $1,198,619          $520,795
                           ==========         ==========          ========
</TABLE>

  The following table classifies the amount of our large certificates of
deposit, i.e., in amounts of $100,000 or more, by time remaining until
maturity, as of September 30, 1999.

<TABLE>
<CAPTION>
                                                                   Certificates
                                                                    of Deposit
                                                                  --------------
                                                                  (in thousands)
       <S>                                                        <C>
       Three months or less......................................    $  6,265
       Three through six months..................................      12,909
       Six through twelve months.................................     101,901
       Over twelve months........................................      99,350
                                                                     --------
         Total...................................................    $220,425
                                                                     ========
</TABLE>

 Borrowings

  Although deposits are our primary source of funds, we also borrow from the
Federal Home Loan Bank ("FHLB") of Atlanta and sell securities under
agreements to repurchase to acquire additional funding. We are a member of the
FHLB system, which, among other things, functions in a reserve credit capacity
for savings institutions. This membership requires us to own capital stock in
the FHLB of Atlanta. It also authorizes us to apply for advances on the
security of FHLB stock and various home mortgages and other assets--
principally securities that are obligations of, or guaranteed by, the United
States government--provided we meet certain creditworthiness standards.

                                      27
<PAGE>

  As of September 30, 1999, our outstanding advances from the FHLB of Atlanta
totaled $477.0 million at interest rates ranging from 5.23% to 5.76% and at a
weighted average rate of 5.55%.

  We also borrow funds by selling securities to nationally recognized
investment banking firms under agreements to repurchase the same securities.
The investment banking firms hold the securities in custody. We treat
repurchase agreements as borrowings and secure them with designated fixed- and
variable-rate securities. We use the proceeds of these transactions to meet
our cash flow or asset/liability matching needs. The following table presents
information regarding repurchase agreements for the dates indicated:

<TABLE>
<CAPTION>
                             September 30, 1999 September 30, 1998 September 30, 1997
                             ------------------ ------------------ ------------------
                                              (dollars in thousands)
   <S>                       <C>                <C>                <C>
   Weighted average balance
    during the year........       $555,552           $259,846           $117,431
   Weighted average
    interest rate during
    the year...............           5.32%              5.69%              5.76%
   Maximum month-end
    balance during the
    year...................       $790,474           $519,078           $279,909
   Private issuer mortgage-
    backed securities
    underlying the
    agreements as of the
    end of the year:
     Carrying value,
      including accrued
      interest.............       $863,598           $441,323           $104,736
     Estimated market
      value................       $832,397           $438,955           $104,696
   Agencies underlying the
    agreements as of the
    end of the year:
     Carrying value,
      including accrued
      interest.............       $    --            $    --            $190,820
     Estimated market
      value................       $    --            $    --            $190,804
</TABLE>

  The following table sets forth information regarding the weighted average
interest rates and the highest and average month end balances of our
borrowings.

<TABLE>
<CAPTION>
                                                     Maximum
                                                      Amount           Average
                                            Weighted    At    Weighted Weighted
                                    Ending  Average   Month-  Average  Average
             Category              Balance    Rate     end    Balance    Rate
             --------              -------- -------- -------- -------- --------
                                              (dollars in thousands)
<S>                                <C>      <C>      <C>      <C>      <C>
 At or For the Year Ended
  September 30, 1999:
   Advances from the FHLB of
    Atlanta....................... $477,000   5.55%  $852,000 $473,849   5.25%
   Securities sold under agreement
    to repurchase................. $790,474   5.47%  $790,474 $555,552   5.32%
 At or For the Year Ended
  September 30, 1998:
   Advances from the FHLB of
    Atlanta....................... $472,500   5.19%  $478,000 $219,487   5.49%
   Securities sold under agreement
    to repurchase................. $401,100   5.52%  $519,078 $259,846   5.69%
 At or For the Year Ended
  September 30, 1997:
   Advances from the FHLB of
    Atlanta....................... $200,000   5.86%  $200,000 $160,749   5.66%
   Securities sold under agreement
    to repurchase................. $279,909   6.10%  $279,909 $117,431   5.76%
</TABLE>

 Associates

  At September 30, 1999, we had 1,894 associates. Our success has been, and
will be, dependent to a large degree on our ability to retain the services of
our existing executive officers and to attract and retain qualified additional
senior and middle managers and other key personnel in the future. There can be
no assurance that we will be able to attract, assimilate or retain qualified
technical and managerial personnel in the future, and our failure to do so
would have a material adverse effect on our business, financial condition and
operating results. None of our associates are subject to collective bargaining
agreements or are represented by a union. We consider our relations with our
associates to be good.

                                      28
<PAGE>

 Executive Officers of the Registrant

  In addition to the executive officers who are also directors of the Company,
the following executive officers are not directors and serve at the discretion
of the Board of Directors:

<TABLE>
<CAPTION>
Name                     Age                               Position
- ----                     ---                               --------
<S>                      <C> <C>
Kathy Levinson..........  44 President and Chief Operating Officer

Leonard C. Purkis.......  51 Chief Financial Officer

Judy Balint.............  46 Chief International Officer

Thomas A. Bevilacqua....  43 Chief Business Development and Legal Officer and Corporate
                               Secretary of the Board of Directors

Debra Chrapaty..........  38 Chief Information Officer

Jerry A. Dark...........  46 Chief People Officer

Connie M. Dotson........  50 Chief Service Quality Officer

Jerry D. Gramaglia......  44 Chief Marketing Officer

Stephen C. Richards.....  45 Chief Electronic Trading Officer

Brigitte VanBaelen......  30 Chief Community Development Officer and Assistant Corporate Secretary
</TABLE>

  Kathy Levinson became President and Chief Operating Officer of E*TRADE
Group, Inc. in January 1999. She also continues to serve as president and
chief operating officer of E*TRADE Securities, Inc. She joined the company in
January 1996 after serving as a consultant to E*TRADE during 1995. Prior to
that, Ms. Levinson held a variety of senior level positions at Charles Schwab.
Ms. Levinson received a BA in economics from Stanford University.

  Leonard C. Purkis is Chief Financial Officer for E*TRADE Group, Inc. Mr.
Purkis previously served as chief financial officer for Iomega Corporation
from 1995 to 1998. Prior to joining Iomega, he served in numerous senior level
domestic and international finance positions for General Electric Co. and its
subsidiaries, culminating his career there as senior vice president, finance,
for GE Capital Fleet Services. A native of Cardiff, Wales, he is a graduate of
the Institute of Chartered Accountants in England and Wales, and began his
career as an audit manager at Coopers & Lybrand.

  Judy Balint is Chief International Officer for E*TRADE Group, Inc. From
March 1997 to June 1998, she served as our senior vice president, global
marketing and strategic business development. Prior to joining E*TRADE, Ms.
Balint was senior vice president and corporate director of marketing for
National Processing, Inc., consultants in transaction technology. Ms. Balint
has held a variety of senior executive positions for DHL, Federal Express, and
CME-KHBB, a global advertising network of the former Saatchi & Saatchi Group.
She earned a BA in journalism from the University of Wisconsin, Madison and an
MBA in international business from the Monterey Institute of International
Studies in Monterey, California.

  Thomas A. Bevilacqua is Chief Business Development and Legal Officer as well
as Corporate Secretary of the Board of Directors for E*TRADE Group, Inc. Prior
to joining E*TRADE in March 1999, Mr. Bevilacqua was a partner at the Silicon
Valley office of Brobeck, Phleger & Harrison LLP, Attorneys-at-Law, where he
served as a member of the executive committee and co-head of the firm's
successful venture investment fund and information technology practice group.
During the past 10 years, Mr. Bevilacqua has been involved in over 200 public
financing transactions and has been a frequent speaker and guest lecturer on
numerous venture financing and related business topics. Mr. Bevilacqua earned
a BS in Business Administration and a Juris Doctor from the University of
California.

  Debra Chrapaty is Chief Information Officer for E*TRADE Group, Inc. Prior to
joining E*TRADE in July 1997, Ms. Chrapaty served as chief information officer
and chief technology officer of the National

                                      29
<PAGE>

Basketball Association. Ms. Chrapaty has also served as director, internal
systems consulting, at Bertelsmann C.I.S., and with EMI Records Group. Her
prior experience with financial organizations includes the Federal Reserve
Bank of New York and Chase Econometric/IDC. Ms. Chrapaty earned her BBA in
economics at Temple University and her MBA in information systems at New York
University.

  Jerry A. Dark is Chief People Officer for E*TRADE Group, Inc. since July
1999. Mr. Dark joined the company in April 1998 as Vice President of
Associates and Work Environment. Prior to that, Mr. Dark was a consulting
manager with Coopers & Lybrand Consulting. He also has served as chief human
resources officer at Georgia Institute of Technology and Epsilon Data
Management. Mr. Dark earned both a bachelor's and master's degree in Business
Administration from the University of Missouri.

  Connie M. Dotson is Chief Service Quality Officer for E*TRADE Group, Inc.
Ms. Dotson joined E*TRADE in 1996 as customer service manager and was named
vice president in 1997. Prior to joining E*TRADE, Ms. Dotson served as senior
vice president of operations for U.S. Computer Services/CableData, Inc., where
she was responsible for planning, organization, and control of all CableData
operational and support departments, including customer service, systems
support, new business, training, and field services.

  Jerry D. Gramaglia is Chief Marketing Officer for E*TRADE Group, Inc. Prior
to joining E*TRADE in June 1998, Mr. Gramaglia was vice president of marketing
for Sprint Corporation's consumer division. He also served for more than 20
years in a variety of senior executive positions for major global consumer
companies, including Pepsico, Procter & Gamble, and Nestle Corporation. Mr.
Gramaglia earned a BA in economics from Denison University.

  Stephen C. Richards is Chief Electronic Trading Officer for E*TRADE Group,
Inc. since March 1999. From 1998 to 1999, Mr. Richards served as senior vice
president, corporate development and new ventures, a position he accepted
following two years as E*TRADE's senior vice president, finance, chief
financial officer and treasurer. Prior to joining E*TRADE in April 1996, Mr.
Richards was managing director and chief financial officer of correspondent
clearing at Bear Stearns & Company. He is also a former vice president/deputy
controller of Becker Paribas, and former first vice president/controller of
Jefferies and Company, Inc. He received a BA in statistics and economics from
the University of California at Davis and an MBA in finance from the
University of California at Los Angeles. Mr. Richards is a Certified Public
Accountant.

  Brigitte VanBaelen is Chief Community Development Officer and Assistant
Corporate Secretary for E*TRADE Group, Inc. since January 1999. Ms. VanBaelen
held various management positions in marketing and executive services since
joining the company in August 1996. Prior to joining E*TRADE, she spent 4
years at A.C. Nielsen where her most recent position was Director Global
Marketing where she focused on integrating local marketing efforts into one
global strategy. Ms. VanBaelen earned a degree in communications and public
relations from the COOVI University in Brussels, Belgium.

  The Company's present directors and executive officers and their respective
affiliates beneficially own approximately 33% of the Company's outstanding
common stock. As a result, these shareowners, if they act together, will be
able to exercise significant influence over all matters requiring shareowner
approval, including the election of directors and approval of significant
corporate transactions. Such concentration of ownership also may have the
effect of delaying, preventing or deterring a change in control of the
Company.

                                      30
<PAGE>

                                 RISK FACTORS

  You should carefully consider the risks described below before making an
investment decision in our company. The risks and uncertainties described
below are not the only ones facing our company and there may be additional
risks that we do not presently know of or that we currently deem immaterial.
All of these risks may impair our business operations. This document also
contains forward-looking statements that involve risks and uncertainties and
actual results may differ materially as a result of certain factors, including
those set forth below and elsewhere in this report. If any of the following
risks actually occur, our business, financial condition and results of
operations could be materially adversely affected. In such case, the trading
price of our common stock could decline, and you may lose all or part of your
investment.

  In accordance with "plain English" guidelines provided by the Securities and
Exchange Commission, the risk factors have been written in the first person.

We could suffer substantial losses and be subject to customer litigation if
our systems fail or our transaction processing is slow

  We receive and process transactions mostly through the Internet, online
service providers and touch-tone telephone. Thus, we depend heavily on the
integrity of the electronic systems supporting these types of transactions,
including our internal software programs and computer systems. Our systems or
any other systems in the transaction process could slow down significantly or
fail for a variety of reasons including:

  .  undetected errors in our internal software programs or computer systems;

  .  our inability to effectively resolve any errors in our internal software
     programs or computer systems once they are detected; or

  .  heavy stress placed on our system during certain peak trading times.

  If our systems or any other systems in the transaction process slow down
significantly or fail even for a short time, our customers could suffer delays
in transaction processing, which could cause substantial losses and possibly
subject us to claims for such losses or to litigation claiming fraud or
negligence. We have experienced such systems failures and degradation in the
past, including certain days in February 1999. We could experience future
system failures and degradations, especially in foreign markets where we must
implement new transaction processing infrastructures. To promote customer
satisfaction and protect our brand name, we have, on certain occasions,
compensated customers for verifiable losses from such failures. To date,
during our systems failures, we were able to take orders by telephone,
however, with respect to our brokerage transactions, only associates with
securities brokers' licenses can accept telephone orders. An adequate number
of such associates may not be available to take customer calls in the event of
a future systems failure. We may not be able to increase our customer service
personnel and capabilities in a timely and cost-effective manner. We could
experience a number of adverse consequences as a result of these systems
failures including the loss of existing customers and the inability to attract
or retain new customers. There can be no assurance that our network structure
will operate appropriately in any of the following events:

  .  subsystem, component or software failure;

  .  a power or telecommunications failure;

  .  human error;

  .  an earthquake, fire or other natural disaster; or

  .  an act of God or war.

  There can be no assurance that, in any such event, we will be able to
prevent an extended systems failure. Any such systems failure that interrupts
our operations could have a material adverse effect on our business, financial
condition and operating results. We have received in the past, including as a
result of our systems failures in February 1999, adverse publicity in the
financial press and in online discussion forums primarily relating to systems
failures.

                                      31
<PAGE>

Our security could be breached, which could damage our reputation and deter
customers from using our services

  We must protect our computer systems and network from physical break-ins,
security breaches and other disruptive problems caused by the Internet or
other users. Computer break-ins could jeopardize the security of information
stored in and transmitted through our computer systems and network, which
could adversely affect our ability to retain or attract customers, damage our
reputation and subject us to litigation. We have in the past, and could in the
future, be subject to denial of service, vandalism and other attacks on our
systems by Internet hackers. Although we intend to continue to implement
security technology and establish operational procedures to prevent break-ins,
damage and failures, these security measures may fail. Our insurance coverage
in certain circumstances may be insufficient to cover issues that may result
from such events.

Our business could suffer if we cannot protect the confidentiality of customer
information transmitted over public networks

  A significant barrier to online commerce is the secure transmission of
confidential information over public networks. We rely on encryption and
authentication technology, including cryptography technology licensed from RSA
Data Security, Inc., to provide secure transmission of confidential
information. There can be no assurance that advances in computer and
cryptography capabilities or other developments will not result in a
compromise of the RSA or other algorithms we use to protect customer
transaction data. If any such compromise of our security were to occur, it
could have a material adverse effect on our business, financial condition and
operating results.

Our quarterly results fluctuate and do not reliably indicate future operating
results

  We do not believe that our historical operating results should be relied
upon as an indication of our future operating results. We expect to experience
large fluctuations in future quarterly operating results that may be caused by
many factors, including the following:

  .  fluctuations in the fair market value of our equity investments in other
     companies, including through existing or future private investment funds
     managed by us;

  .  fluctuations in interest rates, which will impact our investment and
     loan portfolios;

  .  increased levels of advertising, sales and marketing expenditures for
     customer acquisition, which may be affected by competitive conditions in
     the marketplace;

  .  the timing of introductions or enhancements to online investing services
     and products by us or our competitors;

  .  market acceptance of online financial services and products;

  .  the pace of development of the market for online commerce;

  .  changes in trading volume in securities markets;

  .  trends in securities and banking markets;

  .  domestic and international regulation of the brokerage, banking and
     internet industries;

  .  implementation of new accounting pronouncements, such as Statement of
     Financial Accounting Standards No. 133, Accounting for Derivative
     Instruments and Hedging Activities;

  .  changes in domestic or international tax rates;

  .  changes in pricing policies by us or our competitors;

  .  changes in strategy;

                                      32
<PAGE>

  .  the success of, or costs associated with, acquisitions, joint ventures
     or other strategic relationships;

  .  changes in key personnel;

  .  seasonal trends;

  .  the extent of international expansion;

  .  the mix of international and domestic revenues;

  .  fluctuation in foreign exchange rates;

  .  changes in the level of operating expenses to support projected growth;
     and

  .  general economic conditions.

  We have also experienced fluctuations in the average number of customer
transactions per day. Thus, the rate of growth in customer transactions at any
given time is not necessarily indicative of future transaction activity.

Our business will suffer if we cannot effectively compete

  The market for financial services over the Internet is new, rapidly evolving
and intensely competitive. We expect competition to continue and intensify in
the future. We face direct competition from financial institutions, brokerage
firms, banks, mutual fund companies, Internet portals and other organizations.
These competitors include, among others:

  .  America Online, Inc.;

  .  Ameritrade, Inc.;

  .  Bank of America;

  .  Charles Schwab & Co., Inc.;

  .  Citigroup, Inc.;

  .  CyBerCorp.com;

  .  Datek Online Holdings Corporation;

  .  DLJdirect;

  .  Fidelity Brokerage Services, Inc.;

  .  Intuit Inc.;

  .  Merrill Lynch, Pierce, Fenner & Smith Incorporated;

  .  Microsoft Money;

  .  National Discount Brokers;

  .  Net.B@nk, Inc.;

  .  PaineWebber Incorporated;

  .  Quick & Reilly, Inc.;

  .  Salomon Smith Barney, Inc.;

  .  SURETRADE, Inc.;

  .  TD Waterhouse Securities, Inc.;

                                      33
<PAGE>

  .  Wells Fargo & Company;

  .  WingspanBank.com; and

  .  Yahoo! Inc.

  Many of our competitors have longer operating histories and significantly
greater financial, technical, marketing and other resources than we do. In
addition, many of our competitors offer a wider range of services and
financial products than we do, and thus may be able to respond more quickly to
new or changing opportunities, technologies and customer requirements. Many of
our competitors also have greater name recognition and larger customer bases
that could be leveraged, thereby gaining market share from us. Such
competitors may conduct more extensive promotional activities and offer better
terms and lower prices to customers than we do, possibly even sparking a price
war in the online financial services industry. Moreover, certain competitors
have established cooperative relationships among themselves or with third
parties to enhance their services and products. For example, Charles Schwab's
One-Source mutual fund service and similar services may discourage potential
customers from using our brokerage services. Accordingly, it is possible that
new competitors or alliances among existing competitors may significantly
reduce our market share.

  General financial success within the financial services industry over the
past several years has strengthened existing competitors. We believe that such
success will continue to attract new competitors, such as software development
companies, insurance companies and others, as such companies expand their
product lines. Commercial banks and other financial institutions have become
more competitive with our brokerage operations by offering their customers
certain corporate and individual financial services traditionally provided by
securities firms. The current trend toward consolidation in the commercial
banking industry could further increase competition in all aspects of our
business. Commercial banks generally are expanding their securities and
financial services activities. While we cannot predict the type and extent of
competitive services that commercial banks and other financial institutions
ultimately may offer, we may be adversely affected by such competition. To the
extent our competitors are able to attract and retain customers, our business
or ability to grow could be adversely affected. In many instances, we are
competing with such organizations for the same customers. In addition,
competition among financial services firms exists for experienced technical
and other personnel.

  There can be no assurance that we will be able to compete effectively with
current or future competitors or that such competition will not have a
material adverse effect on our business, financial condition and operating
results.

Our success depends on our ability to effectively adapt to changing business
conditions

  We have grown rapidly and our business and operations have changed
substantially since we began offering electronic investing services in 1992,
and Internet investing services in February 1996, and we expect this trend to
continue. Such rapid change and expansion places significant demands on our
administrative, operational, financial, and technical management and other
resources.

  We expect operating expenses and staffing levels to increase substantially
in the future. In particular, we have hired and intend to hire a significant
number of additional skilled personnel, including persons with experience in
the computer, brokerage and banking industries, and, specifically, persons
with Series 7 or other broker-dealer licenses. Competition for such personnel
is intense, and there can be no assurance that we will be able to find or keep
additional suitable senior managers, technical persons, or licensed
representatives in the future. In particular, we depend heavily on our chief
executive officer, president and chief operating officer and other members of
senior management, the loss of any of whom could seriously harm our business.
We also expect to expend resources for future expansion of our accounting and
internal information management systems and for a number of other new systems
and procedures. In addition, we expect that future expansion will continue to
challenge our ability to successfully hire and retain associates. If our
revenues do not keep up with operating expenses, our information management
systems do not expand to meet increasing demands, we fail to attract,
assimilate and retain qualified personnel, or we fail to manage our expansion
effectively, there could be a material adverse effect on our business,
financial condition and operating results.

                                      34
<PAGE>

  The rapid growth in the use of our services has strained our ability to
adequately expand technologically. As we acquire new equipment and
applications quickly, we have less time to test and validate hardware and
software, which could lead to performance problems. We also rely on a number
of third parties to process our transactions, including online and Internet
service providers, back office processing organizations, service providers and
market-makers, all of which will need to expand the scope of the operations
they perform for us. Any backlog caused by a third party's inability to expand
sufficiently to meet our needs could have a material adverse effect on our
business, financial condition and operating results. As transaction volume
increases, we may have difficulty hiring and training qualified personnel at
the necessary pace, and the shortage of licensed personnel could cause a
backlog in the processing of brokerage orders that need review, which could
lead to not only unsatisfied customers, but also to liability for brokerage
orders that were not executed on a timely basis.

  Through our Digital Financial Media initiative, we plan to deliver
interactive multimedia content and commerce through a variety of broadband
communications channels and electronic platforms. We believe that achieving
success in this strategy is essential to our ability to compete in the rapidly
evolving electronic marketplaces in which we operate. We have limited
experience in these media and our failure to execute this strategy
successfully may limit our future growth.

Our ability to attract customers and our profitability may suffer if changes
in government regulation favor our competition or restrict our business
practices

  The securities and banking industries in the United States are each subject
to extensive regulation under both federal and state laws. Broker-dealers are
subject to regulations covering all aspects of the securities business,
including:

  .  sales methods;

  .  trade practices among broker-dealers;

  .  use and safekeeping of customers' funds and securities;

  .  capital structure;

  .  record keeping;

  .  advertising;

  .  conduct of directors, officers and employees; and

  .  supervision.

  Because we are a self-clearing broker-dealer, we must comply with many
complex laws and rules. These include rules relating to possession and control
of customer funds and securities, margin lending and execution and settlement
of transactions. Our ability to so comply depends largely on the establishment
and maintenance of a qualified compliance system.

  Similarly, E*TRADE and Telebanc, as savings and loan holding companies, and
Telebank, as a federally chartered savings bank and subsidiary of Telebanc,
are subject to extensive regulation, supervision and examination by the Office
of Thrift Supervision ("OTS") and, in the case of Telebank, the Federal
Deposit Insurance Corporation (the "FDIC"). Such regulation covers all aspects
of the banking business, including lending practices, safeguarding deposits,
capital structure, record keeping, and conduct and qualifications of
personnel.

  In November 1999, the Gramm-Leach-Bliley Act was enacted into law. This Act
reduces the legal barriers between banking, securities and insurance companies
and will make it easier for bank holding companies to compete directly with
our securities business, as well as for our competitors in the securities
business to diversify their revenues and attract additional customers through
entry into the banking and insurance businesses. The Gramm-Leach-Bliley Act
may have a material impact on the competitive landscape that we face.

                                      35
<PAGE>

  Additionally our mode of operation and profitability may be directly
affected by:

  .  additional legislation;

  .  changes in rules promulgated by the SEC, the National Association of
     Securities Dealers, Inc., ("NASD"), the Board of Governors of the
     Federal Reserve System, the OTS, the FDIC, the various stock exchanges
     and other self-regulatory organizations; or

  .  changes in the interpretation or enforcement of existing laws and rules.

  The SEC, the NASD and other self-regulatory organizations and state
securities commissions can censure, fine, issue cease-and-desist orders or
suspend or expel a broker-dealer or any of its officers or employees. The OTS
may take similar action with respect to our banking activities. Our ability to
comply with all applicable laws and rules is largely dependent on our
establishment and maintenance of a system to ensure such compliance, as well
as our ability to attract and retain qualified compliance personnel. Our
growth has placed considerable strain on our ability to ensure such
compliance. We could be subject to disciplinary or other actions due to
claimed noncompliance in the future, which could have a material adverse
effect on our business, financial condition and operating results.

  We have initiated an aggressive marketing campaign designed to bring brand
name recognition to E*TRADE. All marketing activities by E*TRADE Securities
are regulated by the NASD, and all marketing materials must be reviewed by an
E*TRADE Securities Series 24 licensed principal prior to release. The NASD has
in the past asked us to revise certain marketing materials. The NASD can
impose certain penalties for violations of its advertising regulations,
including:

  .  censures or fines;

  .  suspension of all advertising;

  .  the issuance of cease-and-desist orders; or

  .  the suspension or expulsion of a broker-dealer or any of its officers or
     employees.

  We do not currently solicit orders from our customers or make investment
recommendations. However, if we were to engage in such activities, we would
become subject to additional rules and regulations governing, among other
things, sales practices and the suitability of recommendations to customers.

  We intend to continue expanding our business to other countries and to
broaden our customers' abilities to trade securities of non-U.S. companies and
execute other transactions through the Internet and other gateways. In order
to expand our services globally, we must comply with the regulatory controls
of each specific country in which we conduct business. Our international
expansion could be limited by the compliance requirements of other national
regulatory jurisdictions. We intend to rely primarily on local third parties
and our subsidiaries for regulatory compliance in international jurisdictions.
See "Risk Factors--We face numerous risks associated with doing business in
international markets."

  There can be no assurance that other federal, state or foreign agencies will
not attempt to regulate our online and other activities. We anticipate that we
may be required to comply with record keeping, data processing and other
regulatory requirements as a result of proposed federal legislation or
otherwise. We may also be subject to additional regulation as the market for
online commerce evolves. Because of the growth in the electronic commerce
market, Congress has held hearings on whether to regulate providers of
services and transactions in the electronic commerce market. As a result,
federal or state authorities could enact laws, rules or regulations affecting
our business or operations. We may also be subject to federal, state or
foreign money transmitter laws and state and foreign sales or use tax laws. If
such laws are enacted or deemed applicable to us, our business or operations
would be rendered more costly or burdensome, less efficient or even
impossible. Any of the foregoing could have a material adverse effect on our
business, financial condition and operating results.

  Due to the increasing popularity of the Internet, laws and regulations may
be passed dealing with issues such as user privacy, pricing, content and
quality of products and services. As required by the Gramm-Leach-

                                      36
<PAGE>

Bliley act, the SEC and OTS have recently proposed regulations on financial
privacy, to take effect in November 2000, that will require E*TRADE Securities
and Telebank to notify consumers about the circumstances in which we may share
consumers' personal information with unaffiliated third parties and to give
consumers the right to opt out of such information sharing. Although E*TRADE
Securities and Telebank already provide such opt-out rights in our privacy
policies, the regulations could require us to modify the text and the form of
presentation of our privacy policies and to incur additional expense to ensure
ongoing compliance with the regulations. In addition, the New York Attorney
General carried out an investigation of the online brokerage industry and
issued a report, citing consumer complaints about delays and technical
difficulties conducting online stock trading. SEC Commissioner Laura Unger
also issued a report on issues raised by online brokerage, including
suitability and marketing issues. Increased attention focused upon these
issues could adversely affect the growth of the online financial services
industry, which could, in turn, decrease the demand for our services or could
otherwise have a material adverse effect on our business, financial condition
and operating results.

We may be fined or forced out of business if we do not maintain the net
capital levels required by regulators

  The SEC, NASD, OTS and various other regulatory agencies have stringent
rules with respect to the maintenance of specific levels of net capital by
securities broker-dealers and regulatory capital by banks. Net capital is the
net worth of a broker or dealer (assets minus liabilities), less deductions
for certain types of assets. If a firm fails to maintain the required net
capital it may be subject to suspension or revocation of registration by the
SEC and suspension or expulsion by the NASD, and could ultimately lead to the
firm's liquidation. In the past, our broker-dealer subsidiaries have depended
largely on capital contributions by us in order to comply with net capital
requirements. If such net capital rules are changed or expanded, or if there
is an unusually large charge against net capital, operations that require the
intensive use of capital would be limited. Such operations may include trading
activities and the financing of customer account balances. Also, our ability
to withdraw capital from brokerage subsidiaries could be restricted, which in
turn could limit our ability to pay dividends, repay debt and redeem or
purchase shares of our outstanding stock. A large operating loss or charge
against net capital could adversely affect our ability to expand or even
maintain our present levels of business, which could have a material adverse
effect on our business, financial condition and operating results.

  The table below summarizes the minimum net capital requirements for our
domestic broker-dealer subsidiaries as of September 30, 1999 (in thousands):

<TABLE>
<CAPTION>
                                                 Required     Net      Excess
                                                net capital capital  net capital
                                                ----------- -------- -----------
     <S>                                        <C>         <C>      <C>
     E*TRADE Securities, Inc. .................   $52,206   $162,729  $110,523
     TIR Securities, Inc. .....................        82      2,289     2,207
     TIR Investor Select, Inc. ................         5        254       249
     Marquette Securities, Inc. ...............       250        445       195
</TABLE>

  Similarly, banks, such as Telebank, are subject to various regulatory
capital requirements administered by the federal banking agencies. Failure to
meet minimum capital requirements can initiate certain mandatory--and possibly
additional discretionary--actions by regulators that, if undertaken, could
have a direct material effect on a bank's operations and financial statements.
Under capital adequacy guidelines and the regulatory framework for prompt
corrective action, a bank must meet specific capital guidelines that involve
quantitative measures of a bank's assets, liabilities, and certain off-
balance-sheet items as calculated under regulatory accounting practices. A
bank's capital amounts and classification are also subject to qualitative
judgments by the regulators about components, risk weightings, and other
factors.

  Quantitative measures established by regulation to ensure capital adequacy
require a bank to maintain minimum amounts and ratios of total and Tier 1
capital to risk-weighted assets and of Tier 1 capital to average assets. To be
categorized as well capitalized a bank must maintain minimum total risk-based,
Tier 1 risk-based, and Tier 1 leverage ratios as set forth in the following
table.


                                      37
<PAGE>

  The table below summarizes the capital adequacy requirements for Telebank as
of September 30, 1999 (dollars in thousands):

<TABLE>
<CAPTION>
                                                               To Be Well
                                                               Capitalized
                                                              Under Prompt
                                                               Corrective
                                                                 Action
                                                 Actual        Provisions
                                             --------------  ---------------
                                              Amount  Ratio   Amount   Ratio
                                             -------- -----  --------- -----
     <S>                                     <C>      <C>    <C>       <C>
     Core Capital (to adjusted tangible
      assets)............................... $440,469 11.20% >$196,651  >5.0%
     Tier 1 Capital (to risk weighted
      assets)............................... $440,469 25.97% >$101,768  >6.0%
     Total Capital (to risk weighted
      assets)............................... $447,170 26.36% >$169,614 >10.0%
</TABLE>

As a significant portion of our revenues come from online investing services,
any downturn in the securities industry could significantly harm our business

  A significant portion of our revenues in recent years has been from online
investing services, and we expect this business to continue to account for a
significant portion of our revenues in the foreseeable future. We, like other
financial services firms, are directly affected by economic and political
conditions, broad trends in business and finance and changes in volume and
price levels of securities and futures transactions. The U.S. securities
markets are characterized by considerable fluctuation and a downturn in these
markets could adversely affect our operating results. In October 1987 and
October 1989, the stock market suffered major declines, as a result of which
many firms in the industry suffered financial losses, and the level of
individual investor trading activity decreased after these events. Reduced
trading volume and prices have historically resulted in reduced transaction
revenues. If trading volume is low, our operating results may be adversely
affected because overhead remains relatively fixed. Severe market fluctuations
in the future could have a material adverse effect on our business, financial
condition and operating results. Some of our competitors with more diverse
product and service offerings might withstand a downturn in the securities
industry better than we would. See "Risk Factors--Our business will suffer if
we cannot effectively compete."

  Our brokerage business, by its nature, is subject to various other risks,
including customer default and employee misconduct and errors. We sometimes
allow customers to purchase securities on margin, therefore we are subject to
risks inherent in extending credit. This risk is especially great when the
market is rapidly declining and the value of the collateral we hold could fall
below the amount of a customer's indebtedness. Under specific regulatory
guidelines, any time we borrow or lend securities, we must correspondingly
disburse or receive cash deposits. If we fail to maintain adequate cash
deposit levels at all times, we run the risk of loss if there are sharp
changes in market values of many securities and parties to the borrowing and
lending transactions fail to honor their commitments. Any such losses could
have a material adverse effect on our business, financial condition and
operating results.

Changes in interest rates may reduce Telebanc's profitability

  The results of operations for Telebanc depend in large part upon the level
of its net interest income, that is, the difference between interest income
from interest-earning assets, such as loans and mortgage-backed securities,
and interest expense on interest-bearing liabilities, such as deposits and
borrowings. Many factors cause changes in interest rates, including
governmental monetary policies and domestic and international economic and
political conditions. If Telebanc is unsuccessful in managing the effects of
changes in interest rates, its financial condition and results of operations
could suffer.

  Changes in market interest rates could reduce the value of Telebanc's
financial assets. Fixed-rate investments, mortgage-backed and related
securities and mortgage loans generally decline in value as interest rates
rise.

                                      38
<PAGE>

We could lose customers and have difficulty attracting new customers if we are
unable to quickly introduce new products and services that satisfy changing
customer needs

  Our future success depends, in part, on our ability to develop and enhance
our services and products. There are significant technical risks in the
development of new services and products or enhanced versions of existing
services and products. There can be no assurance that we will be successful in
achieving any of the following:

  .  effectively using new technologies;

  .  adapting our services and products to emerging industry standards;

  .  developing, introducing and marketing service and product enhancements;
     or

  .  developing, introducing and marketing new services and products.

  We may also experience difficulties that could delay or prevent the
development, introduction or marketing of these services and products. Our
status as a regulated savings and loan holding company resulting from the
acquisition of Telebanc could also lead to delays in, or prevent, the
development, introduction and marketing of new services and products.
Additionally, these new services and products may not adequately meet the
requirements of the marketplace or achieve market acceptance. If we are unable
to develop and introduce enhanced or new services and products quickly enough
to respond to market or customer requirements, or if they do not achieve
market acceptance, our business, financial condition and operating results
will be materially adversely affected.

Our success depends upon the growth of the Internet as a commercial
marketplace

  The market for financial services, particularly over the Internet, is
rapidly evolving. Consequently, demand and market acceptance for recently
introduced services and products are subject to a high level of uncertainty.
For us, this uncertainty is compounded by the risks that consumers will not
continue to adopt online commerce and that commerce on the Internet will not
adequately develop or flourish to permit us to continue to grow.

  Sales of many of our services and products will depend on consumers
continuing to adopt the Internet as a method of doing business. There can be
no assurance that the Internet infrastructure will continue to be able to
support the demands placed on it by this continued growth. In addition, the
Internet could be adversely affected by slow development or adoption of
standards and protocols to handle increased Internet activity, or due to
increased governmental regulation. Moreover, critical issues including
security, reliability, cost, ease of use, accessibility and quality of service
remain unresolved and may negatively affect the growth of Internet use or
commerce on the Internet.

  Adoption of online commerce by individuals who have relied upon traditional
means of commerce in the past will require such individuals to accept new and
very different methods of conducting business. Moreover, our brokerage and
banking services over the Internet involve a new approach to securities
trading and banking which require extensive marketing and sales efforts to
educate prospective customers regarding their uses and benefits. For example,
consumers who trade with traditional brokerage firms, or even discount
brokers, may be reluctant or slow to change to obtaining brokerage services
over the Internet. Also, concerns about security and privacy on the Internet
may hinder the growth of online investing and banking, which could have a
material adverse effect on our business, financial condition and operating
results.

The market price of our common stock, like other technology stocks, may be
highly volatile and any significant decrease in our stock price may make it
difficult for our shareowners to sell their stock

  The market price of our common stock has been, and is likely to continue to
be, highly volatile and subject to wide fluctuations due to various factors,
many of which may be beyond our control, including:

  .  quarterly variations in operating results;

  .  volatility in the stock market;

  .  volatility in the general economy;

  .  changes in interest rates;

                                      39
<PAGE>

  .  announcements of acquisitions, technological innovations or new
     software, services or products by us or our competitors; and

  .  changes in financial estimates and recommendations by securities
     analysts.

  In addition, there have been large price and volume fluctuations in the
stock market which have affected the market prices of securities of many
technology, Internet and financial services companies, often unrelated to the
operating performance of such companies. These broad market fluctuations may
adversely affect the market price of our common stock. In the past, volatility
in the market price of a company's securities has often led to securities
class action litigation. Such litigation could result in substantial costs and
a diversion of our attention and resources, which could have a material
adverse effect on our business, financial condition and operating results.

Our success depends on our ability to protect our intellectual property and
any failure to do so could substantially harm our business

  Our success and ability to compete are dependent to a significant degree on
our proprietary technology and our brand. We rely primarily on copyright,
trade secret and trademark law to protect our technology and our brand.
Effective trademark protection may not be available for our trademarks.
Although we have registered the trademark "E*TRADE" in the United States and
certain other countries, and have certain other registered trademarks, there
can be no assurance that we will be able to secure significant protection for
these trademarks. Our competitors or others may adopt product or service names
similar to "E*TRADE," thereby impeding our ability to build brand identity and
possibly leading to customer confusion. Our inability to adequately protect
the name "E*TRADE" could have a material adverse effect on our business,
financial condition and operating results. Despite any precautions we take, a
third party may be able to copy or otherwise obtain and use our software or
other proprietary information without authorization or to develop similar
software independently. Policing unauthorized use of our technology is made
especially difficult by the global nature of the Internet and difficulty in
controlling the ultimate destination or security of software or other data
transmitted on it. The laws of other countries may afford us little or no
effective protection for our intellectual property. There can be no assurance
that the steps we take will prevent misappropriation of our technology or that
agreements entered into for that purpose will be enforceable. In addition,
litigation may be necessary in the future to:

  .  enforce our intellectual property rights;

  .  protect our trade secrets;

  .  determine the validity and scope of the proprietary rights of others; or

  .  defend against claims of infringement or invalidity.

  Such litigation, whether successful or unsuccessful, could result in
substantial costs and diversion of resources, either of which could have a
material adverse effect on our business, financial condition and operating
results.

We may face claims for infringement of third parties' proprietary rights and
it could be costly and time-consuming to defend against such claims, even
those without merit

  We have received in the past, and may receive in the future, notices of
claims of infringement of other parties' proprietary rights. There can be no
assurance that claims for infringement or invalidity--or any indemnification
claims based on such claims--will not be asserted or prosecuted against us.
Any such claims, with or without merit, could be time consuming and costly to
defend or litigate, divert our attention and resources or require us to enter
into royalty or licensing agreements. There can be no assurance that such
licenses would be available on reasonable terms, if at all, and the assertion
or prosecution of any such claims could have a material adverse effect on our
business, financial condition and operating results.


                                      40
<PAGE>

Our attempts to enter new markets may be unsuccessful, which could decrease
our earnings and consequently decrease the market value of our common stock

  One element of our strategy is to leverage the E*TRADE brand and technology
to enter new markets. No assurance can be given that we will be able to
successfully adapt our proprietary processing technology for use in other
markets. Even if we do adapt our technology, no assurance can be given that we
will be able to compete successfully in any such new markets. There can be no
assurance that our pursuit of any of these opportunities will be successful.
If these efforts are not successful, we could realize less than expected
earnings, which in turn could result in a decrease in the market value of our
common stock. Furthermore, such efforts may divert management attention or
inefficiently utilize our resources.

As a result of our recent merger with Telebanc, we face numerous new risks,
including possible failure to successfully integrate and assimilate Telebanc's
operations with our own

  On January 12, 2000, we acquired Telebanc. Telebanc is an online provider of
Internet banking services. This represents a new line of business for us. No
assurance can be given that we will be successful in this market. We may
experience difficulty in assimilating Telebanc's products and services with
our own and we may not be able to integrate successfully the employees of
Telebanc into our organization. These difficulties may be exacerbated by the
geographical distance between our various locations and Telebanc's Virginia
location. If we fail to successfully integrate Telebanc's operations with our
own, our operating results and business could be adversely affected.

  Telebank holds a loan portfolio consisting primarily of one- to four-family
residential loans. A critical component of the banking industry is the ability
to accurately assess credit risk and establish corresponding loan loss
reserves and to properly manage interest-rate risk. Although Telebanc
management is experienced in this area, this is a new industry for E*TRADE
and, accordingly, we are dependent upon Telebanc management and employees to
advise us in this area.

Due to our recent acquisition of Telebanc, we may be restricted in expanding
our activities, and our inexperience with being regulated as a savings and
loan holding company could negatively affect both E*TRADE and Telebanc

  Upon the completion of our acquisition of Telebanc and its subsidiary,
Telebank, on January 12, 2000, we became subject to regulation as a savings
and loan holding company. As a result, we are required to register with the
OTS and file periodic reports, and are subject to examination by the OTS.
Under financial modernization legislation recently enacted into law, our
activities are restricted to activities that are financial in nature and
certain real estate-related activities. We may also make merchant banking
investments in companies that are engaged in activities that are not financial
in nature, if those investments are engaged in for the purpose of appreciation
and ultimate resale of the investment, and we do not manage or operate the
company. Such merchant banking investments may be subject to maximum holding
periods and special capital requirements.

  We believe that all of our existing activities and investments are
permissible under the new legislation, but the OTS has not yet issued
regulations or otherwise interpreted the new statute. Even if all of our
existing activities and investments are permissible, under the new legislation
we will be constrained in pursuing future new activities that are not
financial in nature. We are also limited in our ability to invest in other
savings and loan holding companies, and all transactions between E*TRADE and
Telebank must be conducted on an arms' length basis.

  In addition to regulation of E*TRADE and Telebanc as savings and loan
holding companies, federal savings banks such as Telebank are subject to
extensive regulation of their activities and investments, their
capitalization, their risk management policies and procedures, and their
relationship with affiliated companies. In addition, as a condition to
approving our acquisition of Telebanc, the OTS imposed various notice and
other requirements, primarily a requirement that Telebank obtain prior
approval from the OTS of any future material changes to its business plan.
These regulations and conditions, and our inexperience with them, could affect
our ability to realize synergies from the merger, and could negatively affect
both E*TRADE and Telebank following the merger.


                                      41
<PAGE>

We face numerous risks associated with doing business in international markets

  One component of our strategy is a planned increase in efforts to attract
more international customers. To date, we have limited experience in providing
brokerage services internationally, and Telebanc has had only limited
experience providing banking services to customers outside the United States.
There can be no assurance that our international licensees or subsidiaries
will be able to market our branded services and products successfully in
international markets. In addition, there are certain risks inherent in doing
business in international markets, particularly in the heavily regulated
brokerage and banking industries, such as:

  .  unexpected changes in regulatory requirements, tariffs and other trade
     barriers;

  .  difficulties in staffing and managing foreign operations;

  .  the level of investor interest in cross-border trading;

  .  authentication of on-line customers;

  .  political instability;

  .  fluctuations in currency exchange rates;

  .  reduced protection for intellectual property rights in some countries;

  .  seasonal reductions in business activity during the summer months in
     Europe and certain other parts of the world;

  .  the level of adoption of the Internet in international markets; and

  .  potentially adverse tax consequences.

  Any of the foregoing could adversely impact the success of our international
operations. In addition, because some of these international markets are
served through license arrangements with others, we rely upon these third
parties for a variety of business and regulatory compliance matters. We have
limited control over the management and direction of these third parties. We
run the risk that their action or inaction could harm our operations and/or
the goodwill associated with our brand name. Additionally, certain of our
international licensees have the right to sell sub-licenses. Generally, we
have less control over sub-licensees than we do over licensees. As a result,
the risk to our operations and goodwill is higher. There can be no assurance
that one or more of the factors described above will not have a material
adverse effect on our future international operations, if any, and,
consequently, on our business, financial condition and operating results.

Any failure to successfully integrate the companies that we acquire into our
existing operations or failure to maintain our relationships with strategic
partners could harm our business

  We recently acquired Telebanc, TIR and some of our European licensees. We
may also acquire other companies or technologies in the future, and we
regularly evaluate such opportunities. Acquisitions and mergers entail
numerous risks, including:

  .  difficulties in the assimilation of acquired operations and products;

  .  diversion of management's attention from other business concerns;

  .  amortization of acquired intangible assets; and

  .  potential loss of key employees of acquired companies.

  We have limited experience in assimilating acquired organizations into our
operations. No assurance can be given as to our ability to integrate
successfully any operations, technology, personnel, services or new businesses
or products that might be acquired in the future. Failure to successfully
assimilate acquired organizations could have a material adverse effect on our
business, financial condition and operating results.

  We have established a number of strategic relationships with online and
Internet service providers, as well as software and information service
providers. There can be no assurance that any such relationships will be

                                      42
<PAGE>

maintained, or that if they are maintained, they will be successful or
profitable. Additionally, we may not be able to develop any new relationships
of this type in the future. We also make investments, either directly or
through affiliated private investment funds, in equity securities of other
companies without acquiring control of those companies. There may be no public
market for the securities of the companies we invest in. In order for us to
realize a return on our investment, such companies must be sold or
successfully complete a public offering of their securities. There can be no
assurance that such companies will be acquired or complete a public offering
or that such an acquisition or public offering will allow us to sell our
securities at a profit, or at all.

  Due to the foregoing factors, quarterly revenues and operating results are
difficult to forecast. We believe that period-to-period comparisons of our
operating results will not necessarily be meaningful and you should not rely
on them as any indication of future performance. Our future quarterly
operating results may not consistently meet the expectations of securities
analysts or investors, which in turn may have an adverse effect on the market
price of our common stock.

We have substantially increased our indebtedness, which may make it more
difficult to make payments on our debts or to obtain financing

  Subsequent to the end of fiscal 1999, as a result of our sale of our 6%
convertible subordinated notes, E*TRADE has incurred $650 million of
additional indebtedness, increasing our ratio of debt to equity (expressed as
a percentage) from approximately 89% to approximately 125% as of September 30,
1999, on a pro forma basis giving effect to the sales of the notes and the
application of proceeds therefrom. We may incur substantial additional
indebtedness in the future. The level of our indebtedness, among other things,
could:

  .  make it difficult for us to make payments on our debt;

  .  make it difficult for us to obtain any necessary financing in the future
     for working capital, capital expenditures, debt service requirements or
     other purposes;

  .  limit our flexibility in planning for, or reacting to, changes in our
     business; and

  .  make us more vulnerable in the event of a downturn in our business.

  There can be no assurance that we will be able to meet our debt service
obligations, including obligations under the notes.

Loss or reductions in revenue from order flow rebates could harm our business

  Order flow revenue as a percentage of revenue has decreased over the past
three years. There can be no assurance that payments for order flow will
continue to be permitted by the SEC, the NASD or other regulatory agencies,
courts or governmental units. Loss of any or all of these revenues could have
a material adverse effect on our business, financial condition and operating
results.

We may incur costs to avoid investment company status and may suffer adverse
consequences if we are deemed to be an investment company

  We may incur significant costs to avoid investment company status and may
suffer other adverse consequences if we are deemed to be an investment company
under the Investment Company Act of 1940, which is commonly referred to as the
1940 Act.

  A company may be deemed to be an investment company if it owns investment
securities with a value exceeding 40% of its total assets, subject to certain
exclusions. After giving effect to our recent sale of our 6% convertible
subordinated notes, we will have substantial short-term investments until the
net proceeds from the offering can be deployed. In addition, we and our
subsidiaries have made minority equity investments in other companies that may
constitute investment securities under the 1940 Act. In particular, many of
our publicly traded equity investments, which are owned directly by us or
through related venture funds, are deemed to be

                                      43
<PAGE>

investment securities. Although our investment securities currently comprise
less than 40% of our total assets, the value of these minority investments has
fluctuated in the past, and substantial appreciation in some of these
investments may, from time to time, cause the value of our investment
securities to exceed 40% of our total assets. These factors may result in us
being treated as an "investment company" under the 1940 Act.

  We believe we are primarily engaged in a business other than investing,
reinvesting, owning, holding, or trading securities for our account and,
therefore, are not an investment company within the meaning of the 1940 Act.
However, in the event that such exemption is not available and the 40% limit
were to be exceeded (including through fluctuations in the value of our
investment securities), we may need to reduce our investment securities as a
percentage of our total assets. This reduction can be attempted in a number of
ways, including the sale of investment securities and the acquisition of non-
investment security assets, such as cash, cash equivalents and government
securities. If we sell investment securities, we may sell them sooner than we
intended. These sales may be at depressed prices and we may never realize
anticipated benefits from, or may incur losses on, these investments. Some
investments may not be sold due to normal contractual or legal restrictions or
the inability to locate a suitable buyer. Moreover, we may incur tax
liabilities if we sell these assets. We may also be unable to purchase
additional investment securities that may be important to our operating
strategy. If we decide to acquire non-investment security assets, we may not
be able to identify and acquire suitable assets, and will likely realize a
lower return on any such investments.

  If we were deemed to be an investment company, we could become subject to
substantial regulation under the 1940 Act with respect to our capital
structure, management, operations, affiliate transactions and other matters.
As a consequence, we could be barred from engaging in business or issuing our
securities as we have in the past and might be subject to civil and criminal
penalties for noncompliance. In addition, some of our contracts might be
voidable, and a court-appointed receiver could take control of us and
liquidate our business in certain circumstances.

Our business will suffer if our systems do not accurately process date
information relating to dates after January 1, 2000

  Because many computer systems were not designed to handle dates beyond the
year 1999, computer hardware and software may need to be modified in order for
it to remain functional. This may affect us in numerous ways:

  .  We have assessed the impact of year 2000 issues, including other date-
     related anomalies, on our products, services and internal information
     systems. We do not expect our financial results to be materially
     affected by the need to address year 2000 issues, but if the costs
     associated with addressing these issues are greater than planned, our
     earnings and results of operations could be affected. Furthermore, if
     corrective actions are not adequate to avoid year 2000 problems, the
     impact of year 2000 processing failures on the Company's business,
     financial position, results of operations or cash flows could be
     material;

  .  We must rely on outside vendors to address year 2000 issues for their
     hardware and software. If these vendors fail to adequately address year
     2000 issues for the products and services they provide to the Company,
     this could have a material adverse impact on the Company's operations
     and financial results. We have developed contingency plans in the event
     that we, or our key vendors, are not year 2000 capable, but the failure
     of such contingency plans may have a negative effect on our financial
     results; and

  .  The method of transaction processing we employ depends heavily on the
     integrity of electronic systems outside of our control, such as online
     and Internet service providers, and third-party software such as
     Internet browsers. A failure of any of these systems due to year 2000
     issues could interfere with the trading process and, in turn, may have a
     material adverse effect on our business, financial condition and
     operating results.

                                      44
<PAGE>

  Due to our dependence on computer technology to conduct our business, the
nature and impact of year 2000 processing failures on our business, financial
condition and operating results could be material.

ITEM 2. PROPERTIES

  During fiscal 1999, the Company entered into agreements to lease facilities
in Menlo Park, California, in order to it will consolidate its existing
Silicon Valley locations. Additionally, the Company has facilities in Rancho
Cordova, California and Alpharetta, Georgia. Through ClearStation, TIR and
Telebanc, the Company also has offices in San Francisco, California; New York,
New York; Los Angeles, California; Gibbsboro, New Jersey; Australia; Hong
Kong; Ireland; the Philippines and the United Kingdom. The leases comprise an
aggregate of approximately 760,000 square feet and expire at various dates
through June 2009. In May 1999, Telebanc completed the purchase of the
building which houses its current main headquarters in Arlington, Virginia.

ITEM 3. LEGAL AND ADMINISTRATIVE PROCEEDINGS

  On November 21, 1997, a putative class action was filed in the Superior
Court of California, County of Santa Clara, by Larry R. Cooper on behalf of
himself and other similarly situated individuals. The action alleges, among
other things, that our advertising, other communications and business
practices regarding our commission rates and our ability to timely execute and
confirm transactions through our online brokerage services were false and
deceptive. The action seeks injunctive relief enjoining the purported
deceptive and unfair practices alleged in the action and also seeks
unspecified compensatory and punitive damages, as well as unfair practices
alleged in the action and also seeks unspecified compensatory and punitive
damages, as well as attorney fees. On June 1, 1999, the court entered an order
denying plaintiffs' motion for class certification. While the court declined
to certify a class as to any of plaintiffs' alleged claims, it did indicate
that plaintiffs may be able to pursue one of their claims (relating to our
commission structure) on a representative basis. On January 25, 2000, the
court ordered plaintiffs to submit all claims (including representative
claims) seeking monetary relief to arbitration; claims for injunctive relief
were not ordered to arbitration, but were stayed pending arbitration. We are
unable to predict the ultimate outcome of this proceeding.

  On February 8, 1999, a putative class action was filed in the Superior court
of California, County of Santa Clara, by Coleen Divito, on behalf of herself
and other similarly situated individuals. Subsequently on February 19, 1999, a
putative class action was filed in the Superior Court of California, County of
Santa Clara, by Mario Cirignani, on behalf of himself and other similarly
situated individuals. Both complaints allege damages and seek injunctive
relief arising out of, among other things, the February 3, 4 and 5, 1999,
system interruptions and allege a class of all E*TRADE account holders from
February 2, 1999. Pursuant to a stipulation of counsel dated March 23, 1999,
the Court consolidated the Divito and Cirignani actions for all purposes. This
proceeding is currently at a very early stage and the Company is unable to
predict its ultimate outcome.

  On February 11, 1999, a putative class action was filed in the Supreme Court
of New York, County of New York, by Evan Berger, on behalf of himself and
other similarly situated individuals. The action alleged, among other things,
that our advertising, other communications and business practices regarding
our ability to timely execute and confirm transactions through our online
brokerage services were false and deceptive. Plaintiff seeks damages based on
causes of action for breach of contract and violation of New York consumer
protection statutes. After we filed a motion to dismiss or stay the complaint
on April 14, 1999, the plaintiff chose to file an amended complaint. In
response to that amended complaint, we have moved to compel arbitration or,
alternatively, dismiss the amended complaint. By a Decision and Order, entered
by the Court on March 28, 2000, the Court granted E*TRADE's motion to compel
arbitration of plaintiff's breach of contract claim by dismissing plaintiff's
breach of contract claim and ordering plaintiff to proceed to arbitration of
that claim. The Court also granted E*TRADE's motion to dismiss by dismissing
plaintiff's claims based on violation of New York's consumer protection
statutes.


                                      45
<PAGE>

  On March 1, 1999, a putative class action was filed in the Court of Common
Pleas, Cuyahoga County, Ohio, by Truc Q. Hoang. The Hoang complaint seeks
damages and injunctive relief arising out of, among other things, plaintiff's
alleged problems accessing her account and placing orders. Plaintiff alleges
causes of action for breach of contract, fiduciary duty and unjust enrichment,
fraud, unfair and deceptive trade practices, negligence/intentional tort and
injunctive relief. We filed motions both to compel arbitration and to dismiss
the complaint. All discovery regarding the merits of plaintiff's claims is
stayed pending the determination of our motion to dismiss. On September 1,
1999, the court denied our motion to compel arbitration. We appealed the order
and a hearing on the appeal took place on February 2, 2000. By a Journal Entry
and Opinion, dated March 16, 2000, the Court of Appeals reversed the trial
court's decision on the grounds that its resolution of E*TRADE's motion to
compel arbitration was premature prior to resolution of whether the case
should be certified as a class action. The Court of Appeals remanded the case
to the trial court. This proceeding is still at an early stage and we are
unable to predict its ultimate outcome.

  On March 10, 1999, a putative class action was filed in the Superior Court
of California, County of Santa Clara, by Raj Chadha. The Chadha complaint
seeks damages and injunctive relief arising out of, among other things, the
February 3, 4 and 5, 1999, system interruptions. Plaintiff brings causes of
action for breach of fiduciary duty and violations of the Consumer Legal
Remedies Act and California Unfair Business Practices Act. In response to the
complaint, we filed a petition to compel arbitration. Among other things, we
argued that, in light of the Cooper court's decision to deny class
certification, all customers who were members of the alleged Cooper class--
including Chadha--are obligated to submit their claims to arbitration in
accordance with the customer agreement. The court granted the petition to
compel arbitration on July 29, 1999, and stayed all further proceedings
pending arbitration.

  On March 11, 1999, a putative class action was filed in the Superior Court
of California, County of Santa Clara, by Elie Wurtman. The Wurtman complaint
seeks damages and injunctive relief arising out of, among other things,
plaintiff's alleged problems accessing her account and placing orders. The
complaint also makes allegations regarding access problems relating to our
customers residing or traveling outside of the United States. Plaintiff brings
causes of action for negligence and violations of the Consumer Legal Remedies
Act and California Unfair Business Practices Act. In response to the
complaint, we filed a petition to compel arbitration. As in Chadha, we argued
that, in light of the Cooper court's decision to deny class certification,
Wurtman is obligated to submit his claims to arbitration in accordance with
the customer agreement. The petition to compel arbitration was heard by the
court on September 9, 1999 and was denied. On October 4, 1999, we appealed the
court's order denying the petition, and that appeal has the effect of staying
all further proceedings in the trial court. Briefing has not yet begun on our
appeal. This proceeding is still at an early stage and we are unable to
predict the ultimate outcome.

  On April 14, 1999, a putative class action was filed in the Superior Court
of California, County of Los Angeles, by Matthew J. Rosenberg. Plaintiff seeks
injunctive relief based on alleged violations of the California Unfair
Business Practices Act regarding the extent to which shares in IPOs are made
available to our customers. We filed a demurrer and motion to strike on August
13, 1999, arguing, among other things, that the plaintiff has not alleged
facts sufficient to state a claim against us. On October 6, 1999, the court
dismissed the class action claims with prejudice. The claim for unfair
business practices was dismissed with leave to amend, but for injunctive
relief only and not money damages. Plaintiff filed an amended complaint on
October 26, 1999. We filed a petition to compel arbitration in response. On
December 29, 1999, the court granted the petition to compel arbitration and
dismissed the court proceeding. We are unable to predict the ultimate outcome
of this proceeding.

  On December 23, 1999, plaintiff Kathleen Nyquist filed a complaint in
federal court. Ms. Nyquist is a customer who brings claims for breach of
fiduciary duty, negligence/recklessness, unfair trade practices, securities
law violations and aiding and abetting. Her claims against us arise out of
allegedly unauthorized transactions and unrestricted day-trading effected by
her husband in her IRA account as well as another account. Plaintiff alleges
losses totaling approximately $700,000 and also seeks attorney's fees,
punitive damages as well as treble damages under the South Carolina unfair
trade practices laws. E*TRADE has made a motion to compel arbitration that is
currently pending before the court. This proceeding is still at an early stage
and we are unable to predict the ultimate outcome.

                                      46
<PAGE>

  The Company believes that these claims are without merit and intends to
defend against them vigorously. An unfavorable outcome in any matters which
are not covered by insurance, could have a material adverse effect on the
Company's business, financial condition and results of operations. In
addition, even if the ultimate outcomes are resolved in favor of the Company,
the defense of such litigation could entail considerable cost and the
diversion of efforts of management, either of which could have a material
adverse effect on the Company's results of operation.

  From time to time the Company has been threatened with, or named as a
defendant in, lawsuits, arbitrations and administrative claims. Compliance and
trading problems that are reported to the NASD or the SEC by dissatisfied
customers are investigated by the NASD or the SEC, and, if pursued by such
customers, may rise to the level of arbitration or disciplinary action. One or
more of such claims or disciplinary actions decided adversely against the
Company could have a material adverse effect on the Company's business,
financial condition and results of operations. The Company is also subject to
periodic regulatory audits and inspections.

  The securities industry is subject to extensive regulation under federal,
state and applicable international laws. As a result, the Company is required
to comply with many complex laws and rules and its ability to so comply is
dependent in large part upon the establishment and maintenance of a qualified
compliance system. The Company is aware of several instances of its
noncompliance with applicable regulations. In particular, in fiscal 1997, the
Company's failure to timely renew its broker dealer registration in Ohio
resulted in a $4.3 million pre-tax charge against earnings.

  The Company maintains insurance in such amounts and with such coverages,
deductibles and policy limits as management believes are reasonable and
prudent. The principal risks that the Company insures against are
comprehensive general liability, commercial property, hardware/software
damage, directors and officers, and errors and omissions liability. The
Company believes that such insurance coverages are adequate for the purpose of
its business.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

  None.

                                      47
<PAGE>

                                    PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED SHAREOWNER MATTERS

Price Range of Common Stock

   The Company's common stock has been traded on the Nasdaq National Market
under the symbol EGRP since the Company's initial public offering on August
16, 1996. The following table shows the high and low sale prices of the
Company's common stock as reported by the Nasdaq National Market for the
periods indicated.

<TABLE>
<CAPTION>
                                                                    High   Low
                                                                   ------ ------
       <S>                                                         <C>    <C>
       Fiscal 1998
       First Quarter.............................................. $11.94 $ 4.34
       Second Quarter............................................. $ 6.97 $ 4.69
       Third Quarter.............................................. $ 7.03 $ 4.94
       Fourth Quarter............................................. $ 8.81 $ 3.91

       Fiscal 1999
       First Quarter.............................................. $16.25 $ 2.50
       Second Quarter............................................. $33.22 $12.74
       Third Quarter.............................................. $72.25 $29.38
       Fourth Quarter............................................. $42.63 $21.31
</TABLE>

   The closing sale price of the Company's common stock as reported on the
Nasdaq National Market on October 18, 1999 was $23.13 per share. As of that
date there were 1,837 holders of record of the Company's common stock.

   The market price of the Company's common stock is likely to be highly
volatile and could be subject to wide fluctuations in response to quarterly
variations in operating results, announcements of technological innovations or
new software, services or products by the Company or its competitors, changes
in financial estimates by securities analysts or other events or factors, many
of which are beyond the Company's control. In addition, the stock market has
experienced significant price and volume fluctuations that have particularly
affected the market prices of equity securities of many technology, Internet
and services companies and that often have been unrelated to the operating
performance of such companies. These broad market fluctuations may adversely
affect the market price of the Company's common stock. In the past, following
periods of volatility in the market price for a company's securities,
securities class action litigation sometimes has been instituted. Such
litigation could result in substantial costs and a diversion of management
attention and resources, which could have a material adverse effect on the
Company's business, financial condition and operating results.

Dividends

   The Company has never declared or paid cash dividends on its capital stock.
TIR, which was acquired in August 1999, and accounted for as a pooling of
interests, issued 3,000,000, 8% cumulative redeemable preference shares, $1
par, in April 1996, and paid dividends totaling $222,000 and $240,000 in
fiscal year 1999 and 1998, respectively. ShareData, which the Company acquired
in July 1998, and accounted for as a pooling of interests, was a Subchapter S
corporation and paid dividends to its shareowners prior to its acquisition.
The Company currently intends to retain all of its earnings, if any, for use
in its business and does not anticipate paying any cash dividends in the
foreseeable future. The payment of any future dividends will be at the
discretion of the Company's board of directors and will depend upon a number
of factors, including future earnings, the success of the Company's business
activities, regulatory capital requirements, the general financial condition
and future prospects of the Company, general business conditions and such
other factors as the board of directors may deem relevant.

                                      48
<PAGE>

Recent Sales of Unregistered Securities

   On March 28, 1999, the Company entered into an agreement whereby the
Company issued 939,000 shares of its common stock in connection with the
acquisition of ClearStation, Inc. ("ClearStation"). The consideration for such
issuance consisted of all the issued and outstanding capital stock of
ClearStation. No underwriters were involved and there were no underwriting
discounts or commissions. The securities were issued in reliance upon the
exemption from registration provided under Section 4(2) of the Securities Act
based on the fact that the common stock was sold by the issuer in a sale not
involving a public offering.

   On July 12, 1999, the Company entered into an agreement whereby the Company
issued 4,488,000 shares of its common stock in connection with the acquisition
of TIR (Holdings) Limited ("TIR"). The consideration for such issuance
consisted of all the issued and outstanding capital stock of TIR. No
underwriters were involved and there were no underwriting discounts or
commissions. The securities were issued in reliance upon the exemption from
registration provided under Section 4(2) of the Securities Act based on the
fact that the common stock was sold by the issuer in a sale not involving a
public offering.

   On September 30, 1999, the Company entered into an agreement whereby the
Company issued 314,000 shares of its common stock in connection with the
acquisition of Confluent, Inc. ("Confluent"). The consideration for such
issuance consisted of all the issued and outstanding capital stock of
Confluent. No underwriters were involved and there were no underwriting
discounts or commissions. The securities were issued in reliance upon the
exemption from registration provided under Section 4(2) of the Securities Act
based on the fact that the common stock was sold by the issuer in a sale not
involving a public offering. In addition, if Confluent achieves certain
operating milestones, its shareowners will be eligible for up to 225,000
additional shares of the Company's common stock.


                                      49
<PAGE>

ITEM 6. SELECTED FINANCIAL DATA

<TABLE>
<CAPTION>
                                           Years ended September 30,
                                 -----------------------------------------------
Consolidated Statement of          1999       1998      1997     1996     1995
Operations Data*:                ---------  --------  -------- -------- --------
<S>                              <C>        <C>       <C>      <C>      <C>
                                   (in thousands, except per share amounts)
Gross revenues.................  $ 875,385  $471,893  $310,262 $192,970 $153,536
Net revenues...................    657,150   350,654   248,152  154,785  119,820
Operating income (loss)........   (143,570)   (3,932)   34,429    8,358   14,681
Income (loss) before cumulative
 effect of accounting change
 and extraordinary loss........    (49,638)    3,302    23,410    6,718   10,053
Net income (loss) .............    (52,092)    3,302    23,410    6,718   10,053
Income (loss) per share before
 cumulative effect of
 accounting change and
 extraordinary loss:
  Basic........................  $   (0.19) $   0.00  $   0.16 $   0.08 $   0.13
  Diluted......................  $   (0.19) $   0.00  $   0.14 $   0.05 $   0.08
Income (loss) per share:
  Basic........................  $   (0.20) $   0.00  $   0.16 $   0.08 $   0.13
  Diluted......................  $   (0.20) $   0.00  $   0.14 $   0.05 $   0.08
Shares used in computation of
 income (loss) per share before
 cumulative effect of
 accounting change and
 extraordinary loss, and income
 (loss) per share:
  Basic........................    266,036   190,370   142,776   89,162   77,075
  Diluted......................    266,036   208,224   163,396  131,116  120,045
</TABLE>

<TABLE>
<CAPTION>
                                               September 30,
                            ----------------------------------------------------
                               1999       1998       1997       1996      1995
                            ---------- ---------- ---------- ---------- --------
<S>                         <C>        <C>        <C>        <C>        <C>
                                               (in thousands)
Consolidated Balance Sheet
 Data*:
Cash and equivalents......  $  124,801 $   71,317 $  139,220 $   43,397 $ 39,362
Brokerage receivables--
 net......................   2,912,581  1,365,247    838,646    253,274   61,988
Mortgage-backed
 securities...............   1,426,053  1,012,163    319,203    184,743  234,385
Loans receivable--net.....   2,154,509    904,854    540,704    351,821  248,492
Total assets..............   7,908,224  4,348,923  2,248,466  1,045,134  661,155
Long term obligations and
 mandatorily redeemable
 preferred securities.....      30,584     68,240     42,186     19,586   16,496
Shareowners' equity.......   1,419,301    847,845    349,518    114,443   49,473
</TABLE>
- --------
*  All prior year amounts presented have been restated to reflect the
   acquisitions of ClearStation and TIR during fiscal 1999, and Telebanc on
   January 12, 2000, which were accounted for as poolings of interests (see
   Note 23 of the Consolidated Financial Statements).

                                      50
<PAGE>

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
        RESULTS OF OPERATIONS

Forward-Looking Statements

  The following discussion of the financial condition and results of
operations of E*TRADE Group, Inc. ("E*TRADE" or the "Company"), as restated
for its merger with Telebanc Financial Corporation ("Telebanc") on January 12,
2000, which was accounted for as a pooling of interests, should be read in
conjunction with the consolidated financial statements and notes thereto
included elsewhere in this Form 10-K/A. This discussion contains forward-
looking statements, including statements regarding the Company's strategy,
financial performance and revenue sources which involve risks and
uncertainties. The Company's actual results may differ materially from those
anticipated in these forward-looking statements as a result of certain
factors, including, but not limited to, those set forth in the section
entitled "Risk Factors" and elsewhere in this report.

Overview

  As a leading branded provider of online financial services, E*TRADE has
established a popular destination Web site for self-directed investors.
Founded in 1982, the Company operated initially as a service bureau, providing
automated online securities transaction services to various brokerage firms.
In 1992, the Company formed E*TRADE Securities, Inc. ("E*TRADE Securities")
and began to offer retail investing services and account information 24 hours
a day, seven days a week. The Company offers independent investors the
convenience and control of automated stock, option, fixed income and mutual
fund order placement at lower commission rates than traditional brokerage
firms. Following the acquisition of Telebanc, as further discussed below, the
Company has expanded its portfolio of services to include online banking and
related services. In addition, E*TRADE has a suite of value-added products and
services that can be customized and personalized, including portfolio
tracking, Java-based charting and quote applications, real-time stock quotes,
Smart Alerts, market commentary and analysis, news, investor community areas
and other information services.

  Free resources available to the public on E*TRADE's Web site include
breaking financial news, real-time stock and option price quotes, company
financial information and news announcements, live market commentary,
personalized investment portfolios, investor community areas, and search and
filtering tools for mutual fund and fixed income products. E*TRADE's Web site
services three levels of investors--visitors, members, and customers, with
each successive group gaining access to additional value-added products and
services. Visitors can view market information, headline news, stock quotes
and charts, mutual fund information, and much more. By registering but not
opening an account, a visitor becomes a member and receives free access to
many advanced, customizable investment research tools, including free real-
time quotes and secure email. Customers, those investors with E*TRADE
accounts, have complete access to E*TRADE's trading engine and to all the
investment research and management features, including Smart Alerts, and many
sophisticated analytical and record keeping tools. Customers may also
subscribe to E*TRADE's Professional Edge service and apply for IPOs, as well
as receive access to institutional quality research reports and other premium
services.

  The Company is making significant investments in systems technology and has
established technology centers in Rancho Cordova, California, and Alpharetta,
Georgia. These facilities support systems, network services, trading, customer
service, transaction redundancy and backup between the locations, thereby
providing an operational system in the event of a service interruption at
either facility.

  In fiscal 1998, the Company acquired OptionsLink, a division of Hambrecht &
Quist LLC, and ShareData. OptionsLink was an all-electronic Web-based and
interactive voice response inquiry and order entry system for employee stock
option and stock purchase plan services for corporate stock plan participants.
ShareData was a supplier of stock plan knowledge-based software and Full
Service Stock Plan Administration ("FSSPA") consulting services for pre-IPO
and public companies. The products and services provided by these companies
were combined and are now part of the corporate financial services offered by
E*TRADE Business Solutions. E*TRADE Business Solutions is the only service
that offers a full spectrum of fully electronic stock plan

                                      51
<PAGE>

management services, including plan administration, compliance, employee
communication, and online transaction capabilities. Corporate financial
services represents a potential growth segment for the Company and provides an
opportunity to diversify its revenue stream.

  In April 1999, the Company acquired ClearStation, Inc., a financial media
Web site that integrates technical and fundamental analysis and discussion for
investors. The ClearStation acquisition represents another important step in
executing the Company's new digital financial media strategy and in building
the Company's interactive financial media properties by offering actionable
information to its customers. This acquisition was accounted for as a pooling
of interests and, accordingly, all historical information has been prepared to
give retroactive effect to the acquisition.

  In August 1999, the Company acquired TIR (Holdings) Limited ("TIR"). TIR is
active in equity, fixed income, currency and derivatives markets in over 35
countries, and holds seats on multiple stock exchanges around the world. It is
anticipated that TIR's management will assist in running selected segments of
retail operations, given their existing clearing and operational
infrastructure in both Europe and Asia. In addition, TIR will leverage
E*TRADE's web technology to provide web access to its current institutional
client base of over 600 customers. TIR is expected to provide a number of
other synergistic benefits, including access to independent research sources,
distributing IPOs to global institutional clients and providing the basis for
an international stock loan program, along with the ability to initiate
organic operations where they already have exchange seats. Through the TIR
acquisition the Company has been able to further diversify its revenues to be
less dependent on domestic retail brokerage transaction revenues. The
acquisition was accounted for as a pooling of interests and accordingly, all
historical information has been prepared to give retroactive effect to the
acquisition.

  In January 2000, the Company acquired Telebanc. Telebanc is the holding
company of Telebank, an Internet-based, federally chartered savings bank,
offering a wide range of Federal Deposit Insurance Corporation ("FDIC")-
insured and other banking products and services. The acquisition of Telebanc
has enabled E*TRADE to become a competitive and immediate participant in the
online banking market, thereby broadening its product portfolio and creating a
leading end-to-end, "one-stop-shop" financial portal for managing personal
finances and services online. The Company issued 35.6 million shares of its
common stock in exchange for all outstanding common stock of Telebanc. The
acquisition was accounted for as a pooling of interests and, accordingly, all
historical information has been prepared to give retroactive effect to the
acquisition. Prior to the acquisition, Telebanc reported its results of
operations on a fiscal year ending December 31. Because E*TRADE reports on a
fiscal year ending September 30, financial information contained in this
document for fiscal 1999 includes the results of Telebanc for the twelve
months ended September 30, 1999. Fiscal 1998 and 1997 include the results of
Telebanc for the twelve months ended December 31, 1998 and 1997, respectively.
The results of operations for the quarter ended December 31, 1998 (gross
revenues of $37.8 million, net revenues of $8.9 million, and net income of
$655,000), have been included in both fiscal 1999 and 1998, and are reflected
as an adjustment to retained earnings in fiscal 1999. No adjustments were
required to conform accounting policies of the entities. There were no
significant intercompany transactions requiring elimination for any periods
presented.

  The Company has classified the operations of its historical business, TIR
and Telebanc as separate reportable segments due to the relatively short
history of the combined operations and due to Telebanc's online banking
services which represents a new line of business.

  The Company's gross revenues consist principally of securities brokerage
commissions from retail transactions, payments for order flow, interest
income, institutional trade execution fees, international license and royalty
revenues, and to a lesser degree, revenue from services and gains on the sale
of loans and securities. The Company has experienced substantial growth in its
revenues since E*TRADE Securities was formed. At the end of fiscal 1992, the
Company was processing slightly over 100 brokerage transactions per day. For
the quarter ended September 30, 1999, the Company's average daily brokerage
transaction volume was 80,350, a 163% increase over the average daily
brokerage transaction volume of 30,494 in the equivalent period in fiscal
1998. Although increases in the overall activity in the securities markets
have contributed to the Company's growth, the Company believes that its growth
has also been due to the success of its advertising campaigns in bringing
brand name recognition to the E*TRADE name, the launch of Internet access to
E*TRADE in February 1996, and the continuing successful integration of new
product developments and acquired businesses.

                                      52
<PAGE>

  The Company uses other broker-dealers to execute its customers' orders and,
in recent years, has derived a significant portion of its revenues from these
broker-dealers for such order flow. This practice of receiving payment for
order flow is widespread in the securities industry. Under applicable SEC
regulations, receipt of these payments requires disclosure of such payments by
the Company to its customers. The revenues received by the Company under these
arrangements for fiscal 1999, 1998 and 1997 amounted to 11%, 16% and 24% of
total transaction revenues, respectively. There can be no assurance that the
Company will be able to continue its present relationships and terms for such
payments for order flow. In addition, there can be no assurance that payments
for order flow will continue to be permitted by the SEC, the NASD or other
regulatory agencies, courts or governmental units. Loss of any or all of these
revenues could have a material adverse effect on the Company's business,
financial condition and operating results.

  The Company implemented self-clearing operations for equity securities in
July 1996, and self-clearing operations for options in April 1997. Clearing
services include the confirmation, receipt, settlement, custody and delivery
functions involved in processing securities transactions. The conversion to
self-clearing has allowed the Company to realize significant cost savings and
revenue enhancement.

  The Company assumes direct responsibility for the possession and control of
customer securities and other customer assets and the clearing of customers'
securities transactions. This responsibility requires the Company to record on
its balance sheet the receivables and payables to the Company that are a
result of customer margin loans (i.e., loans made to customers that are
collateralized by securities held in the customers' accounts at the Company)
and customer free credit balances (i.e., customer cash balances maintained by
the Company), respectively. In addition, to the extent that the Company's
customer debit balances exceed customer free credit balances, the Company may
be required to obtain financing for any excess debit balance. The Company had
receivables from customers and non-customers, brokers, dealers and clearing
organizations of $2.9 billion and payables to customers and non-customers,
brokers, dealers and clearing organizations of $2.8 billion as of September
30, 1999. The Company contracts with a third-party service bureau, BETA
Systems, for its customer record keeping and data processing services.

  The acquisition of Telebanc in January 2000 has resulted in diversifying the
Company's sources of revenue by increasing the significance of net interest
income derived from banking operations. Net interest income from the Company's
banking operations is the difference between the rates of interest earned on
the Company's loans and other interest-earning assets and the rates of
interest paid on the Company's deposits and borrowed funds. An indicator of a
financial institution's profitability is its net interest margin or net yield
on interest-earning assets, which is its annualized net interest income
divided by the average balance of interest-earning assets. Fluctuations in
interest rates, as well as volume and composition changes in interest-earning
assets and interest-bearing liabilities may materially affect net interest
income from banking activities.

  The Company actively monitors its net interest rate sensitivity position.
Effective interest rate sensitivity management seeks to ensure that net
interest income and the market value of equity are protected from the impact
of changes in interest rates. To this end, the Company has established an
asset-liability committee and implemented a risk measurement guideline
employing market value of equity and gap methodologies and other measures. In
an effort to manage interest rate exposure, the Company uses various hedging
techniques such as caps, floors, interest rate swaps and financial options.

  The Company's asset acquisition strategy related to its banking operations
is to purchase pools of one- to four-family first lien mortgages and mortgage-
related securities. The Company does not currently originate loans. The
Company believes that by purchasing a seasoned and geographically diverse
mortgage loan portfolio, expenses related to loan acquisition are reduced and
the Company is better able to manage the credit quality risk. As of September
30, 1999, the Company had approximately 97,000 banking customer accounts and
$2.1 billion in banking deposits. The Company's banking deposits and customer
accounts grew 108% and 107%, respectively, in fiscal year 1999.

                                      53
<PAGE>

  The Company has experienced substantial changes in, and expansion of, its
business and operations since it began offering online investing services in
1992 and Internet investing services in February 1996, and expects to continue
to experience periods of rapid growth. The Company's past expansion has
placed, and any future expansion would place, significant demands on the
Company's administrative, operational, technical, financial and other
resources. Competition for highly qualified senior managers and technical
personnel is intense. If the Company fails to attract, assimilate and retain
such personnel, there could be a material adverse effect on the Company's
business, financial condition and operating results.

  The securities and banking industries are subject to extensive regulation
under federal, state and applicable international laws. As a result, the
Company is required to comply with many complex laws and rules and its ability
to so comply is dependent in large part upon the establishment and maintenance
of a qualified compliance system. The Company is aware of several instances of
its non-compliance with applicable regulations. In particular, in fiscal 1997,
the Company failed to comply with applicable brokerage-related advertising
restrictions in one international jurisdiction and, due to a clerical
oversight, failed to timely renew its registration as a broker-dealer in two
states, Nebraska and Ohio. One of the states, Ohio, as a condition of renewing
the Company's license as a broker-dealer in that state, required the Company
to offer customers resident in that state the ability to rescind (for up to
30 days) certain securities transactions effected through the Company during
the period January 1, 1997 through April 15, 1997, the date the Company's
license was renewed. In fiscal 1997, the Company recorded a $4.3 million pre-
tax charge against earnings in connection with this matter.

Results of Operations

  The following table sets forth the components of both gross and net revenues
and percent change information related to certain items on the Company's
consolidated statements of operations for the periods indicated:

<TABLE>
<CAPTION>
                                       Years Ended
                                      September 30,         Percent Change
                                   -------------------- -----------------------
                                                        1999 versus 1998 versus
                                    1999   1998   1997     1998        1997
                                   ------ ------ ------ ----------- -----------
<S>                                <C>    <C>    <C>    <C>         <C>
                                              (dollars in millions)
Transaction revenues:
  Commissions..................... $316.7 $136.3 $ 82.9     132%         64 %
  Order flow......................   39.1   25.8   26.8      52%         (4)%
                                   ------ ------ ------
      Total transaction revenue...  355.8  162.1  109.7     119%         48 %
                                   ------ ------ ------
Interest income:
  Brokerage-related activities....  175.5   85.7   37.3     105%        130 %
  Banking-related lending
   activities.....................  192.6  100.1   59.3      92%         69 %
                                   ------ ------ ------
      Total interest income.......  368.1  185.8   96.6      98%         92 %
                                   ------ ------ ------
Global and institutional..........  111.0   95.8   80.1      16%         20 %
Other.............................   40.5   28.2   23.9      44%         18 %
                                   ------ ------ ------
      Gross revenues..............  875.4  471.9  310.3      86%         52 %
                                   ------ ------ ------
Interest expense:
  Brokerage-related activities....   72.8   40.0   15.1      82%        165 %
  Banking-related borrowing
   activities.....................  142.7   80.3   46.1      78%         74 %
                                   ------ ------ ------
      Total interest expense......  215.5  120.3   61.2      79%         97 %
Provision for loan losses.........    2.7    0.9    0.9     200%         -- %
                                   ------ ------ ------
      Net revenues................ $657.2 $350.7 $248.2      87%         41 %
                                   ====== ====== ======
</TABLE>

                                      54
<PAGE>

Fiscal Years Ended September 30, 1999, 1998 and 1997

 Revenues

  The Company's gross revenues have increased to $875.4 million in fiscal
1999, up 86% from $471.9 million in fiscal 1998, which was up 52% from $310.3
million in fiscal 1997. Net revenues increased to $657.2 million in 1999, up
87% from $350.7 million in fiscal 1998, which was up 41% from $248.2 million
in fiscal 1997.

 Transaction Revenues

  Transaction revenues increased to $355.8 million in fiscal 1999, up 119%
from $162.1 million in fiscal 1998, which was up 48% from $109.7 million in
fiscal 1997. Transaction revenues consist of commission revenues and payments
for order flow.

  Commission revenues increased to $316.7 million, up 132% from $136.3 million
in fiscal 1998, which was up 64% from $82.9 million in fiscal 1997. Brokerage
transactions for fiscal 1999 totaled 17.3 million or an average of 68,500
transactions per day. This is an increase of 148% over the average daily
brokerage transaction volume of 27,600 in fiscal 1998, which was up 68% from
16,400 in fiscal 1997. Average commissions per brokerage transaction declined
to $18.35 in fiscal 1999 from $19.58 in fiscal 1998 and $20.00 in fiscal 1997.
The decline in commissions per brokerage transaction was a result of
promotional activities, changes in the mix of revenue generating transactions
and the August 1999 implementation of the new Power E*TRADE program, a
component of which provides reduced commissions for active traders.

  Payments for order flow increased to $39.1 million in fiscal 1999, up 52%
from $25.8 million in fiscal 1998, which was down 4% from $26.8 million in
fiscal 1997. As a percentage of transaction revenue, payments for order flow
have decreased to 11% in fiscal 1999, down from 16% in fiscal 1998, which was
down from 24% in fiscal 1997. The decrease in payments for order flow is
reflective of a trend that the Company expects to continue as a result of the
implementation by the SEC of new order handling rules in January 1997, the
outcome of which was that the bid/ask spread was reduced, thereby reducing
market maker margins and limiting their ability to pay for order flow. Also
contributing to the decline was the loss of Roundtable earnings, which ended
when Roundtable was reorganized as Knight/Trimark, Inc. and went public in
July 1998. Until its initial public offering, Knight/Trimark would allocate a
portion of its earnings to its owners, including the Company, based on the
percentage its owners contributed to Knight/Trimark's total order flow. The
Company previously recorded the amounts it received under this allocation as
payment for order flow revenue.

 Interest Income and Expense

  Interest income from brokerage-related activities is comprised of interest
earned by the Company on credit extended to its customers to finance their
purchases of securities on margin and fees earned on its customer assets
invested in money market accounts. Interest expense from brokerage-related
activities is comprised of interest paid to customers on certain credit
balances, interest paid to banks and interest paid to other broker-dealers
through the Company's stock loan program. Interest income from banking-related
activities reflects interest earned on assets, consisting primarily of loans
receivable and mortgage-backed securities. Interest expense from banking-
related activities is comprised of interest-bearing liabilities which include
customer deposits, advances from the Federal Home Loan Bank ("FHLB") of
Atlanta, and other borrowings.

  Brokerage interest income increased to $175.5 million in fiscal 1999, up
105% from $85.7 million in fiscal 1998, which was up 130% from $37.3 million
in fiscal 1997. These increases were reflective of the overall increases in:
average customer margin balances, which increased 100% to $1.9 billion in
fiscal 1999, from $0.9 billion in fiscal 1998, which was an increase of 164%
from $0.4 billion in fiscal 1997; and average customer money market fund
balances, which have increased 130% to $3.2 billion in fiscal 1999, from $1.4
billion in fiscal 1998, which was an increase of 76% from $0.8 billion in
fiscal 1997. Brokerage interest expense increased to $72.8 million in fiscal
1999, up 82% from $40.0 million in fiscal 1998, which was up 165% from $15.1
million in fiscal 1997. These increases were reflective of the overall
increases in: average customer credit balances, which

                                      55
<PAGE>

have increased 102% to $494 million in fiscal 1999, from $244 million in
fiscal 1998, which was a 12% increase from $219 million in fiscal 1997; and
average stock loan balances, which have increased 61% to $1.1 billion in
fiscal 1999, from $683 million in fiscal 1998, which was up 277% from $181
million in fiscal 1997.

  Interest income and expense from banking-related activities fluctuates on
the basis of changes in the volume of the related interest-earning assets and
interest-bearing liabilities held as well as changes in interest rates.
Banking interest income increased to $192.6 million in fiscal 1999, up 92%
from $100.1 million in fiscal 1998, which was up 69% from $59.3 million in
fiscal 1997. These increases were reflective of the overall increases in the
average interest-earning asset balances offset by decreasing average interest
yields. Average interest-earning assets increased 103% to $2.8 billion in
fiscal 1999, from $1.4 billion in fiscal 1998, which was an increase of 75%
from $772 million in fiscal 1997. The average yield decreased to 7.01% in
fiscal 1999 from 7.28% in fiscal 1998, which decreased from 7.70% in fiscal
1997. Interest expense from banking activities increased to $142.7 million in
fiscal 1999, up 78% from $80.3 million in fiscal 1998, which was up 74% from
$46.1 million in fiscal 1997. These increases were reflective of the overall
increases in the average interest-bearing liabilities partially offset by a
decrease in the average cost of the borrowings. Average interest-bearing
liabilities increased 92% to $2.5 billion in fiscal 1999, from $1.3 billion in
fiscal 1998, which was an increase of 76% from $738 million in fiscal 1997.
The average cost decreased to 5.69% in fiscal 1999 from 6.08% in fiscal 1998,
which decreased from 6.21% in fiscal 1997.

                                      56
<PAGE>

  The following table presents average balance data and income and expense
data for the Company's banking operations and the related interest yields and
rates for each of the three years ended September 30, 1999, 1998 and 1997. The
table also presents information for the periods indicated with respect to net
interest margin, an indicator of profitability. Another indicator of
profitibility is net interest spread, which is the difference between the
weighted average yield earned on interest-earning assets and weighted average
rate paid on interest-bearing liabilities. Interest income includes the
incremental tax benefit of tax exempt income.

<TABLE>
<CAPTION>
                                    Fiscal 1999                     Fiscal 1998                    Fiscal 1997
(Dollars in thousands)    ------------------------------- ------------------------------- -----------------------------
                           Average   Interest   Average    Average   Interest   Average   Average  Interest   Average
                           Balance   Inc./Exp. Yield/Cost  Balance   Inc./Exp. Yield/Cost Balance  Inc./Exp. Yield/Cost
                          ---------- --------- ---------- ---------- --------- ---------- -------- --------- ----------
<S>                       <C>        <C>       <C>        <C>        <C>       <C>        <C>      <C>       <C>
Interest-earning banking
 assets:
Loans receivable, net...  $1,288,221 $ 97,427      7.56%  $  663,913  $51,166      7.71%  $441,819  $34,729      7.86%
Interest-bearing
 deposits...............      27,624    1,307      4.73        8,339      499      5.98      9,709      559      5.76
Mortgage backed and
 related available-for-
 sale securities .......   1,184,003   77,493      6.55      492,077   34,474      7.01    226,064   17,646      7.81
Available-for-sale
 investment securities
 .......................     211,342   13,233      6.43      157,381   10,072      6.40     73,649    4,776      6.49
Investment in FHLB
 stock..................      25,001    1,876      7.50       11,651      870      7.47      8,338      605      7.25
Trading securities......      15,001    1,104      7.36       19,760    1,477      7.47     12,581    1,124      8.81
                          ---------- --------             ----------  -------             --------  -------
 Total interest-earning
  banking assets........   2,751,192 $192,440      7.01    1,353,121  $98,558      7.28    772,160  $59,439      7.70
                                     --------                         -------                       -------
Non-interest earning
 banking assets.........     107,025                          52,841                        41,465
                          ----------                      ----------                      --------
 Total banking assets...  $2,858,217                      $1,405,962                      $813,625
                          ==========                      ==========                      ========
Interest-bearing banking
 liabilities:
Retail deposits.........  $1,390,957 $ 79,404      5.71%  $  753,352  $45,016      5.98%  $432,641  $25,958      6.00%
Brokered callable
 certificates of
 deposit................      67,071    4,449      6.63       54,491    3,638      6.68        --       --        --
FHLB advances...........     473,849   25,809      5.37      219,487   13,022      5.85    160,681    9,885      6.07
Other borrowings........     549,090   30,184      5.42      242,412   14,149      5.76    117,515    6,941      5.83
Subordinated debt, net..      19,911    2,359     11.85       29,880    3,526     11.80     27,434    3,279     11.95
                          ---------- --------             ----------  -------             --------  -------
 Total interest-bearing
  banking liabilities...   2,500,878 $142,205      5.69    1,299,662  $79,351      6.08    738,271  $46,063      6.21
                                     --------                         -------                       -------
Non-interest-bearing
 banking liabilities....      28,256                          19,312                        25,719
                          ----------                      ----------                      --------
 Total banking
  liabilities...........   2,529,134                       1,318,934                       763,990
 Trust preferred
  securities............      33,847                          20,599                         9,597
 Total banking
  shareowners' equity...     295,236                          66,429                        40,038
                          ----------                      ----------                      --------
 Total banking
  liabilities and
  shareowners' equity...  $2,858,217                      $1,405,962                      $813,625
                          ==========                      ==========                      ========
Excess of interest-
 earning banking assets
 over interest-bearing
 banking liabilities/net
 interest income........  $  250,314 $ 50,235             $   53,459  $19,207             $ 33,889  $13,376
                          ========== ========             ==========  =======             ========  =======
Net interest spread.....                           1.32%                           1.20%                         1.49%
                                                 ======                          ======                        ======
Net interest margin (net
 yield on interest-
 earning banking
 assets)................                           1.83%                           1.42%                         1.73%
                                                 ======                          ======                        ======
Ratio of interest-
 earning banking assets
 to interest-bearing
 banking liabilities....                         110.01%                         104.12%                       104.59%
                                                 ======                          ======                        ======
Return on average total
 banking assets.........                           0.09%                           0.10%                         0.52%
                                                 ======                          ======                        ======
Return on average net
 banking assets.........                           0.79%                           2.07%                        10.53%
                                                 ======                          ======                        ======
Equity to total banking
 assets.................                          10.33%                           4.72%                         4.92%
                                                 ======                          ======                        ======
</TABLE>

                                      57
<PAGE>

  The following table allocates the period-to-period changes in the Company's
various categories of banking-related interest and expense between changes due
to (1) changes in asset/liability volume, calculated by multiplying the change
in average asset/liability volume of the related interest-earning asset or
interest-bearing liability category by the prior year's interest rate, and (2)
changes in interest rate, calculated by multiplying changes in interest rate
by the prior year's asset/liability volume. Changes due to changes in rate-
volume, which is calculated as the change in interest rate multiplied by
changes in asset/liability volume, have been allocated proportionately between
changes in asset/liability volume and changes in interest rate.

<TABLE>
<CAPTION>
                           Fiscal 1999 vs. Fiscal    Fiscal 1998 vs. Fiscal
                                    1998                      1997
                           ------------------------  -------------------------
                            Increase (Decrease)      Increase (Decrease) Due
                                   Due To                      To
                           ------------------------  -------------------------
                           Volume    Rate    Total   Volume    Rate     Total
                           -------  ------  -------  -------  -------  -------
                                           (in thousands)
<S>                        <C>      <C>     <C>      <C>      <C>      <C>
Interest-earning banking
 assets:
 Loans receivable, net.... $47,198  $ (937) $46,261  $17,102   $ (665) $16,437
 Interest-bearing
  deposits................     888     (80)     808      (76)      16      (60)
 Mortage-backed and
  related available-for-
  sale securities ........  45,130  (2,111)  43,019   18,433   (1,605)  16,828
 Available-for-sale
  investment securities ..   3,374    (213)   3,161    5,358      (62)   5,296
 Investment in FHLB
  stock...................   1,002       4    1,006      247       18      265
 Trading securities.......    (351)    (22)    (373)     495     (142)     353
                           -------  ------  -------  -------  -------  -------
    Total interest-earning
     banking assets.......  97,241  (3,359)  93,882   41,559   (2,440)  39,119
                           -------  ------  -------  -------  -------  -------
Interest-bearing banking
 liabilities:
 Savings deposits.........   5,133    (335)   4,798    1,784      (38)   1,746
 Time deposits............  31,288  (1,698)  29,590   17,666     (354)  17,312
 Brokered callable
  certificates of
  deposit.................     834     (23)     811    3,638      --     3,638
 FHLB advances............  13,760    (973)  12,787    3,475     (338)   3,137
 Other borowings..........  16,808    (773)  16,035    7,289      (81)   7,208
 Subordinated debt, net...  (1,181)     14   (1,167)     288      (41)     247
                           -------  ------  -------  -------  -------  -------
    Total interest-bearing
     banking liabilities..  66,642  (3,788)  62,854   34,140     (852)  33,288
                           -------  ------  -------  -------  -------  -------
Change in net interest
 income................... $30,599  $  429  $31,028  $ 7,419  $(1,588) $ 5,831
                           =======  ======  =======  =======  =======  =======
</TABLE>

 Global and Institutional

  Global and institutional revenues increased to $111.0 million in fiscal
1999, up 16% from $95.8 million in fiscal 1998, which was up 20% from $80.1
million in fiscal 1997. Global and institutional revenues are comprised of
revenues from TIR's operations, as well as licensing fees and royalties from
E*TRADE International's affiliates. TIR's global and institutional revenues
increased to $106.9 million in fiscal 1999, up 20% from $88.8 million in
fiscal 1998, which was up 17% from $76.1 million in fiscal 1997. These
increases are primarily attributable to strong market conditions in the U.S.
and Europe, as well as an increase in futures commissions. TIR global and
institutional revenues are largely comprised of commissions from institutional
trade executions; for fiscal 1999 approximately 60% of their transactions were
from outside the U.S., and approximately 60% were cross-border transactions.
International licensing fees and royalties decreased to $4.1 million in fiscal
1999, down 41% from $7.0 million in fiscal 1998, which was up 75% from $4.0
million in fiscal 1997.

 Other Revenues

  Other revenues increased to $40.5 million in fiscal 1999, up 44% from $28.2
million in fiscal 1998, which was up 18% from $23.9 million in fiscal 1997.
Other revenues increased primarily due to growth in mutual funds revenue,
revenues from advertising on the Company's Web site, investment banking
revenue, E*TRADE Business Solutions revenue, gains on the sale of banking-
related loans and securities, and brokerage and banking-related fees for
services.

                                      58
<PAGE>

 Provision for Loan Losses

  The provision for loan losses increased to $2.7 million in fiscal 1999, up
200% from $905,000 in fiscal 1998, which was down 2% from $921,000 in fiscal
1997. The provision for loan losses recorded reflects increases to the
Company's allowance for loan losses based upon management's review and
assesment of the risk in the Company's loan portfolio, as well as the level of
charge-offs to the Company's allowance for loan losses. The increase in the
provision for loan losses in fiscal 1999 primarily reflects the significant
growth in the Company's loan portfolio in fiscal 1999. As of September 30,
1999, the total loan loss allowance was $7.1 million, or 0.33% of total loans
outstanding. The total loan loss allowance as of September 30, 1998 was $4.7
million, which was 0.59% of total loans outstanding. As of September 30, 1999,
the general loan loss allowance was $6.7 million, or 78.8% of total non-
performing assets of $8.5 million. As of September 30, 1998, the general loan
loss allowance of $4.2 million totaled 34.4% of total non-performing assets of
$12.2 million.

 Cost of Services

  Total cost of services increased to $292.9 million in fiscal 1999, up 102%
from $145.0 million in fiscal 1998, which was up 46% from $99.3 million in
fiscal 1997. Cost of services includes expenses related to the Company's
clearing and banking operations, customer service activities, Web site content
costs, and system maintenance and communication expenses. These increases
reflect the overall increase in customer transactions processed by the
Company, a related increase in customer service inquiries, and operations and
maintenance costs associated with the Company's technology centers. Included
in total cost of services for fiscal 1997 was a charge of $4.3 million, which
resulted from a clerical oversight connected with the Company's failure to
timely renew its registration as a broker-dealer in the state of Ohio. Cost of
services as a percentage of net revenues was 44.6% in fiscal 1999 compared to
41.4% in fiscal 1998 and 40.0% in fiscal 1997. The increase in fiscal 1999, is
primarily related to the introduction of 24x7x366 live agent customer service,
the build-out of the technology operation infrastructure to support the growth
of the global business, added content to the Web site, and the promotional and
pricing programs introduced in fiscal 1999.

 Operating Expenses

  Selling and marketing expenses increased to $321.6 million in fiscal 1999,
up 159% from $124.4 million in fiscal 1998, which was up 79% from $69.3
million in fiscal 1997. The increases reflect expenditures for advertising
placements, creative development and collateral materials resulting from a
variety of advertising campaigns directed at building brand name recognition,
growing the customer base and market share, and maintaining customer retention
rates. Beginning in the fourth quarter of fiscal 1998, the Company
significantly expanded its marketing efforts including the launch of
Destination E*TRADE, expanded national television advertising and new
strategic marketing alliances with key business partners, such as AOL and
Yahoo!. Selling and marketing expenditures also include Telebanc's selling and
marketing costs, which increased during 1999 as the Company implemented a
targeted, national advertising campaign and marketing initiative. Selling and
marketing expenses also include TIR's selling and marketing costs, which are
predominantly sales-related and non-account generating. Increased selling and
marketing expenditure levels are expected to continue in fiscal 2000.

  Technology development expenses increased to $76.9 million in fiscal 1999,
up 127% from $33.9 million in fiscal 1998, which was up 147% from $13.7
million in fiscal 1997. The increased level of expense was incurred to enhance
the Company's existing product offerings, including maintenance of the
Company's Web site, development efforts related to the launch of Destination
E*TRADE and proprietary stateless architecture, and reflects the Company's
continuing commitment to invest in new products and technologies.

  General and administrative expenses increased to $102.1 million in fiscal
1999, up 104% from $50.1 million in fiscal 1998, which was up 60% from $31.4
million in fiscal 1997. These increases were the result of personnel
additions, the development of administrative functions resulting from the
overall growth in the Company, and the costs associated with opening the
technology center in Alpharetta, Georgia.

  Merger-related expenses of $7.2 million were recognized in the third and
fourth quarters of fiscal 1999 and primarily relate to the transaction costs
associated with the TIR, ClearStation and Telebanc acquisitions. In fiscal
1998, the Company recognized $1.2 million of transaction costs associated with
the ShareData acquisition.

                                      59
<PAGE>

Additional costs associated with the Company's mergers and acquisitions are
expected to be incurred during fiscal 2000.

 Non-operating Income (Expense)

  Corporate interest income-net was $19.6 million, $11.0 million and $3.5
million in fiscal 1999, 1998 and 1997, respectively, which primarily resulted
from interest earned on the Company's investments.

  In fiscal 1999, the Company sold a portion of its holdings in Knight/Trimark
and CriticalPath, recognizing pre-tax gains of $50.0 million on the sales.
These investments have been classified as available-for-sale under the
provisions of Statement of Financial Accounting Standard ("SFAS") No. 115,
Accounting for Certain Investments in Debt and Equity Securities. Also
included in gain on sale of investments in fiscal 1999 is a $4.1 million pre-
tax gain on the sale of Telebanc's investment in AGT PRA, LLC in April 1999.

  Equity in income (losses) of investments was ($8.8 million), $531,000 and
($1.1 million) in fiscal 1999, 1998 and 1997, respectively, which resulted
from the Company's ownership in its investments that are accounted for under
the equity method. These investments include E*TRADE U.K., E*TRADE Japan,
E*OFFERING and Archipelago, among others. The Company expects that these
companies will continue to invest in the development of their products and
services, and to incur operating losses for at least the next 12 months, which
will result in future charges being recorded by the Company to reflect its
proportionate share of losses.

 Income Tax Expense (Benefit)

  Income tax expense (benefit) represents the provision for federal and state
income taxes at an effective tax rate of (39.8%), 28.7% and 33.1% for fiscal
1999, 1998 and 1997, respectively.

 Minority Interest in Subsidiary

  Minority interest in subsidiary was $2.2 million, $1.4 million and $394,000
in fiscal 1999, 1998 and 1997, respectively, resulting from Telebanc's
interest payments to subsidiary trusts which have issued Company obligated
mandatorily redeemable preferred capital securities and which hold junior
subordinated debentures of the Company.

Year 2000 Compatibility

  Many computer systems use only two digits to identify a specific year and
therefore may not accurately recognize and handle dates beyond the year 1999.
If not corrected, these computer applications could fail or create erroneous
results by, or in, the year 2000. The Company utilizes, and is dependent upon,
data processing systems and software to conduct its business. The data
processing systems and software include those developed and maintained by the
Company's third-party data processing vendors and software that is run on in-
house computer networks. Due to the Company's dependence on computer
technology to conduct its business, and the dependence of the financial
services industry on computer technology, the nature and impact of year 2000
processing failures on the Company's business, financial position, results of
operations or cash flows could be material.

  In addition, the method of trading employed by the Company is heavily
dependent on the integrity of electronic systems outside of the Company's
control, such as online and Internet service providers, and third-party
software, such as Internet browsers. A failure of any such system in the
trading process, even for a short time, could cause interruption to the
Company's business. The year 2000 issue could lower demand for the Company's
services while increasing the Company's costs. The combination of these
factors, while not quantifiable, could have a material adverse impact on the
Company's financial results.

                                      60
<PAGE>

  During the first quarter of fiscal 1998, the Company initiated a review and
assessment of its hardware and software to evaluate whether they will function
properly in the year 2000 without material errors or interruptions. The
Company's year 2000 efforts address the Company's computer systems and
equipment, as well as business partner relationships considered essential to
the Company's ability to conduct its business. The objective of the Company's
year 2000 project is to identify the core business processes and associated
computer systems and equipment that may be at risk due to the use of two-digit
year dates. Once identified, the systems and equipment are rated for risk and
are prioritized for conversion or replacement according to their impact on
core business operations. The Company's year 2000 project follows a structured
approach in analyzing and mitigating year 2000 issues. This approach consists
of six phases: awareness, assessment, remediation, validation, implementation
and industry-wide testing. The work associated with each phase may be
performed simultaneously with other phases of the project, depending on the
nature of the work to be performed and the technology and business
requirements of the specific business unit. For example, awareness is an
ongoing effort and occurs in each phase. As part of this project, the Company
reviews its vendor relationships (suppliers, alliances and third-party
providers) in an attempt to assess their ability to meet the year 2000
challenge. This plan seeks to ensure that all of the Company's business
partners and service providers are also year 2000 ready. In addition, written
contingency plans are being developed for all mission critical systems to
address any unexpected year 2000 failures.

 Status of Year 2000 Efforts

  The Company believes it has substantially completed each of these phases
originally planned for year 2000 readiness. The Company continues to engage in
re-validation of its mission-critical systems. The Company believes that all
material year 2000 problems with internally-managed hardware and software
revealed as a result of its evaluation have been remedied; however, there can
be no assurances that our efforts have solved all possible year 2000 issues,
and there is a risk that other problems, not presently known to the Company,
will be discovered which could present a material risk of disruption to the
Company's operations and result in material adverse consequences to the
Company. Furthermore, there can be no assurance that the Company will not
experience unexpected delays in remediation of any year 2000 issues that may
be discovered. Any inability to remediate such issues in a timely manner could
cause a material disruption of the Company's business.

  All mission-critical vendors have been contacted and have indicated that
their hardware and software is year 2000 ready. The Company has relied upon
representations by vendors as to their year 2000 readiness and generally has
not attempted to perform independent verification of the accuracy of those
representations. There can be no assurance that all third parties will provide
accurate and complete information or that all their systems will be fully year
2000 capable. If these vendors fail to adequately address year 2000 issues for
the products and services they provide to the Company, this could have a
material adverse impact on the Company's operations and financial results. The
Company is dependent on systems, such as the Internet, telecommunications and
electrical systems, which are not within its control, and as to which it has
not sought or obtained assurances of continued operation. The failure by such
systems could also prevent the Company from delivering its services to its
customers, which could have a material adverse effect on the Company's
business, results of operations and financial condition.

  In addition, other third parties' year 2000 processing failures, not
currently identified by the Company as mission-critical, could have an
unexpectedly severe material adverse impact on the Company's systems and
operations.

  Continuing focus will be placed on all non-mission critical systems and
written contingency plans through the remainder of calendar year 1999. The
Company anticipates that work on the awareness, contingency planning, and
vendor management phases of the project will continue through the century
change. However, there can be no assurance that contingency plans will
adequately address all year 2000 failures.

  As the year 2000 project continues, the Company may discover additional year
2000 issues, may not be able to develop, implement, or test remediation or
contingency plans, or may find that the costs of these activities

                                      61
<PAGE>

exceed current expectations and become material. In many cases, the Company is
relying on assurances from suppliers that new and upgraded information systems
and other products will be year 2000 capable. The Company cannot be sure that
its tests will be adequate or that, if problems are identified, they will be
addressed by the supplier in a timely and satisfactory way.

  Because the Company uses a variety of information systems and has additional
systems embedded in its operations and infrastructure, the Company cannot be
sure that all of its systems will work together in a year 2000 capable
fashion. Furthermore, the Company cannot be sure that it will not suffer
business interruptions, either because of its own year 2000 issues or those of
its customers or suppliers whose year 2000 issues may make it difficult or
impossible for them to fulfill their commitments to the Company. If the
Company fails to satisfactorily resolve year 2000 issues related to its
products in a timely manner, it could be exposed to liability by third
parties.

  The Company is continuing to evaluate year 2000-related risks and corrective
actions. However, the risks associated with the year 2000 may be pervasive and
complex; they can be difficult to identify and to address, and can result in
material adverse consequences to the Company. Even if the Company, in a timely
manner, completes all of its assessments, identifies and tests remediation
plans believed to be adequate, and develops contingency plans believed to be
adequate, some issues may not be identified or corrected in time to prevent
material adverse consequences to the Company.

  The Company's plan may also be affected by regulatory changes, changes in
industry customs and practices, and significant systems modifications
unrelated to the year 2000 project, including upgrades and additions to
capacity, and the cost and continued availability of qualified personnel and
other resources.

  On May 31, 1999, the Company entered into a definitive agreement to merge
with Telebanc Financial Corporation ("Telebanc"), a holding company for
Telebank, a branchless bank which provides banking products and services over
the Internet. On July 13, 1999, the Company entered into a definitive
agreement to acquire TIR (Holdings) Limited ("TIR"), an international
financial services company offering global multi-currency securities execution
and settlement services, and a leader in providing independent research to
institutional investors. The Company has been advised by both Telebanc and TIR
that they have ongoing programs to identify and remediate any year 2000
issues. With respect to TIR and Telebanc, the Company has relied upon the
representations of management or former management with respect to year 2000
readiness, including representations and warranties that products and services
and internal computer systems are year 2000 ready, that appropriate inquires
of its key suppliers of services and products have been made, and that TIR
reasonably expects that they will not incur any material expenses associated
with securing year 2000 readiness of its products or services, internal
computer systems or the computer systems of key suppliers or customers. The
TIR acquisition closed on August 31, 1999 and the Telebanc acquisition closed
January 12, 2000; therefore, the Company's operating results will be impacted
by the additional assessment, remediation, validation, implementation and
testing costs which these entities may incur. While the managements of
Telebanc and TIR have made certain representations with respect to their year
2000 readiness, we can give no assurances as to the adequacy of the year 2000
efforts of Telebanc or TIR or their impact to the Company.

  The Company spent approximately $5.6 million on year 2000 readiness efforts
through September 30, 1999, and currently estimates that it will spend
approximately an additional $1.0 million. These expenditures will consist
primarily of compensation for employees and contractors dedicated to this
project. This estimate excludes the time that may be spent by management and
administrative staff in guiding and assisting the effort described above or
for making systems other than core brokerage computer systems year 2000
capable. The Company expects to fund all year 2000 related costs through
operating cash flows. These costs are not expected to result in increased
information technology expenditures because they will be funded through a
reallocation of the Company's overall development spending. In accordance with
accounting principles generally accepted in the United States of America, such
expenditures will be expensed as incurred. At this time, it does not appear
that the costs of addressing year 2000 issues will have a material adverse
impact on the Company's financial position. However,

                                      62
<PAGE>

there can be no assurance that these costs will not be greater than
anticipated. In the event that the Company, and third parties upon which it
relies, have not adequately addressed year 2000 issues, it could result in a
material financial risk to the Company.

  The foregoing year 2000 discussion and the information contained herein is
provided as a Year 2000 Readiness Disclosure and contains forward-looking
statements. Such statements, including without limitation, anticipated costs
and the dates by which the Company expects to complete certain actions, are
based on management's best current estimates, which were derived utilizing
numerous assumptions about future events, including the continued availability
of certain resources, representations received from third parties and other
factors. However, there can be no guarantee that these estimates will be
achieved, and actual results could differ materially from those anticipated.
Specific factors that might cause such material differences include, but are
not limited to, the ability to identify and remediate all relevant systems,
results of year 2000 testing, adequate resolution of year 2000 issues by
governmental agencies, businesses and other third parties who are service
providers, suppliers, licensors and vendors of the Company, unanticipated
system costs, the adequacy of and ability to implement contingency plans and
similar uncertainties. The forward-looking statements made in the foregoing
year 2000 discussion speak only as of the date on which such statements are
made, and the Company undertakes no obligation to update any forward-looking
statement to reflect events or circumstances after the date on which such
statement is made or to reflect the occurrence of unanticipated events.


Variability of Results

  The Company expects to experience significant fluctuations in future
quarterly operating results that may be caused by many factors, including the
following: the timing of introductions or enhancements to online investing and
banking services and products by the Company or its competitors; market
acceptance of online investing and banking services and products; the pace of
development of the market for online commerce; changes in trading volume in
securities markets; trends in securities and banking markets; domestic and
international regulation of the brokerage and banking industries; changes in
interest rates; changes in pricing policies by the Company or its competitors;
changes in strategy; the success of or costs associated with acquisitions,
joint ventures or other strategic relationships; changes in key personnel;
seasonal trends; the extent of international expansion; the mix of
international and domestic revenues; changes in the level of operating
expenses to support projected growth; and general economic conditions.

  Because of the foregoing factors, in addition to other factors that affect
the Company's operating results and financial position, investors should not
consider past financial performance or management's expectations a reliable
indicator of future performance, and should not use historical trends to
anticipate results or trends in future periods. In that regard, results of
operations and financial condition could be adversely affected by a number of
factors in addition to those discussed above, including overall economic
conditions and lower than expected demand. Further, the Company's stock price
is subject to volatility. Any of the factors discussed above could have an
adverse effect on the Company's stock price. In addition, the Company's stock
price could be adversely affected if the Company's revenues or earnings in any
quarter fail to meet the investment community's expectations, or if there are
broader, negative market trends. The Company does not undertake an obligation
to update its forward-looking statements or risk factors to reflect future
events or circumstances.

Liquidity and Capital Resources

  Liquidity represents the Company's ability to raise funds to fund
operations, support asset growth, and meet obligations, including deposit
withdrawals, maturing liabilities, and other payment obligations, to maintain
reserve requirements and to otherwise meet the Company's ongoing obligations.
The Company has historically met its liquidity needs primarily through
investing and financing activities, consisting principally of equity
offerings, increases in core deposit accounts, maturing short-term
investments, loans and repayments of investment securities, and, to a lesser
extent, sales of loans or securities. The Company believes that it will be
able to renew or replace its funding sources at then-existing market rates,
which may be higher or lower than current rates. Pursuant to applicable Office
of Thrift Supervision ("OTS") regulations, Telebank is required to

                                      63
<PAGE>

maintain an average liquidity ratio of 4.0% of certain borrowings and its
deposits, which requirement it fully met during 1999 and 1998. Prior to
November 24, 1997, this requirement was 5.0%, which Telebank fully met during
1997.

  In August 1997, the Company completed a secondary public offering of
29,220,000 shares of the Company's common stock at a price of $6.88 per share.
The proceeds to the Company from the offering, net of underwriting discounts
and offering expenses of $14.8 million, were $188.8 million.

  In July 1998, the Company entered into an agreement to issue and sell
62,600,000 shares of its common stock to SOFTBANK Holdings, Inc. for an
aggregate purchase price of $400 million. This investment represents a
minority interest ownership of approximately 22.7% in the Company as of
September 30, 1999.

  In April 1999, the Company's newly acquired wholly-owned subsidiary,
Telebanc, raised aggregate net proceeds of $395.9 million in a public
offering. These proceeds have been reflected in the Company's restated
consolidated financial statements.

  The Company has financing facilities totaling $325 million in connection
with its brokerage business, to be collateralized by customer securities.
There were no borrowings outstanding under these lines at September 30, 1999
or 1998. In addition, the Company has entered into numerous agreements with
other broker-dealers to provide financing under the Company's stock loan
program.

  On February 7, 2000, the Company completed a Rule 144A offering of $500
million convertible subordinated notes due February 2007. The notes are
convertible, at the option of the holder, into a total of 21,186,441 shares of
the Company's common stock at a conversion price of $23.60 per share. The
notes bear interest at 6%, payable semiannually, and are non-callable for
three years and may then be called by the Company at a premium, which declines
over time. The holders have the right to require redemption at a premium in
the event of a change in control or other defined redemption event. On March
17, 2000, the initial purchasers exercised an option to purchase an additional
$150 million of notes, convertible into 6,355,932 shares of common stock. The
Company expects to use approximately $150 million of the net proceeds to
refinance outstanding senior secured indebtedness and the remaining net
proceeds for general corporate purposes, including financing the future growth
of the business. Debt issuance costs of $19.1 million will be included in
other assets and amortized to interest expense over the term of the notes. Had
these securities been issued as of the beginning of the year ended September
30, 1999, there would have been no change to net loss per share on a diluted
basis due to the additional net interest expense associated with the
securities.

  In its banking operations, the Company seeks to maintain a stable funding
source for future periods in part by attracting core deposit accounts, which
are accounts that tend to be relatively stable even in a changing interest
rate environment. Typically, time deposit accounts and accounts that maintain
a relatively high balance provide a relatively stable source of funding. At
September 30, 1999, the Company's average retail banking account balance was
approximately $21,500, and its banking customers maintained an average 1.76
accounts. Savings and transactional deposits increased $153.5 million to $354
million during the fiscal year ended September 30, 1999, an increase of 76%.
Retail certificates of deposit increased $935 million to $1.7 billion during
the fiscal year ended September 30, 1999, an increase of 116%. During fiscal
1999, the Company also offered callable certificates of deposit. At September
30, 1999 these deposits increased by $84,000 to $67 million.

  The Company also relies on borrowed funds in its banking operations, such as
FHLB advances and securities sold under agreements to repurchase, to provide
liquidity. Total banking-related borrowings increased $580 million to
$1.3 billion at September 30, 1999, an increase of 84%. At September 30, 1999,
Telebank had approximately $1.1 billion in additional borrowing capacity.

  At September 30, 1999, the Company had $30.6 million face amount of junior
subordinated debentures held by its trust preferred subsidiaries. In June
1999, the Company paid off its $31.0 million face amount of subordinated
debentures, recording an extraordinary loss on the early extinguishment of
debt of $2.0 million.

                                      64
<PAGE>

During fiscal 1999, the Company recorded interest expense of $5.9 million on
the subordinated debentures and junior subordinated debentures.

  The Company currently anticipates that its available cash resources and
credit facilities will be sufficient to meet its presently anticipated working
capital and capital expenditure requirements for at least the next 12 months.
However, the Company may need to raise additional funds in order to support
more rapid expansion, develop new or enhanced services and products, respond
to competitive pressures, acquire complementary businesses or technologies or
take advantage of unanticipated opportunities. The Company's future liquidity
and capital requirements will depend upon numerous factors, including costs
and timing of expansion of research and development efforts and the success of
such efforts, the success of the Company's existing and new service offerings
and competing technological and market developments. The Company's forecast of
the period of time through which its financial resources will be adequate to
support its operations is a forward-looking statement that involves risks and
uncertainties, and actual results could vary. The factors described earlier in
this paragraph will impact the Company's future capital requirements and the
adequacy of its available funds. If additional funds are raised through the
issuance of equity securities, the percentage ownership of the shareowners of
the Company will be reduced, shareowners may experience additional dilution in
net book value per share or such equity securities may have rights,
preferences or privileges senior to those of the holders of the Company's
common stock. There can be no assurance that additional financing will be
available when needed on terms favorable to the Company, if at all.

  If adequate funds are not available on acceptable terms, the Company may be
unable to develop or enhance its services and products, take advantage of
future opportunities or respond to competitive pressures, any of which could
have a material adverse effect on the Company's business, financial condition
and operating results.

  Cash provided by operating activities was $25.0 million in fiscal 1999,
primarily as a result of: the change in banking-related assets and liabilities
of $164.1 million; depreciation, amortization and discount accretion of $32.5
million; the increase in accounts payable, accrued and other liabilities in
excess of the increase in other assets of $26.5 million; offset, in part, by a
net loss in fiscal 1999 of $52.1 million; deferred income taxes of $38.8
million; and an increase in brokerage-related assets in excess of liabilities
of $66.1 million. Cash provided by operating activities in fiscal 1998 was
$51.6 million. Cash provided primarily reflects net income, increases in
brokerage-related assets in excess of related liabilities, the change in
banking-related assets and liabilities, the impact of depreciation and
amortization, and increases in accounts payable, accrued and other liabilities
in excess of other assets. In 1997, cash used in operating activities was
$15.8 million. Cash used primarily reflects the change in banking-related
assets and liabilities, an increase in brokerage-related assets in excess of
related liabilities offset by net income, and increases in accounts payable,
accrued and other liabilities in excess of other assets.

  Cash used in investing activities was $1.9 billion in fiscal 1999, $1.4
billion in fiscal 1998 and $499 million in fiscal 1997. In fiscal 1999, the
cash used in investing activities was the result of the net increase in loans
held for investment of $1.4 billion, the net purchases of available-for-sale
securities of $321 million, purchases of $111 million in investments and the
purchase of $151 million of property and equipment, offset by the proceeds
from the sale of investments of $51 million. This compares to cash used in
fiscal 1998 and 1997 where the Company was a net purchaser of loans held for
investment, available-for-sale investments, investments, and property and
equipment.

  Cash provided by financing activities was $2.0 billion in fiscal 1999,
compared with $1.2 billion in fiscal 1998 and $609 million in fiscal 1997.
Cash provided by financing activities in fiscal 1999 primarily resulted from
the increase in net banking deposits of $1.0 billion, advances from net of
payments to the Federal Home Loan Bank ("FHLB") of Atlanta of $269 million, a
net increase in securities sold under agreements to repurchase of $311
million, and proceeds from the issuance of common stock of $423 million. This
compares to cash provided in fiscal 1998 and 1997 where the Company had an
increase in net banking deposits, advances from net of

                                      65
<PAGE>

payments to the FHLB of Atlanta, a net increase in securities sold under
agreements to repurchase, proceeds from the issuance of trust preferred
securities, and proceeds from the issuance of common stock and preferred
stock.

  The Company expects that it will incur approximately $195 million of capital
expenditures for the 12 months ending September 30, 2000.

  E*TRADE Securities is subject to the Uniform Net Capital Rule (the "Rule")
under the Securities Exchange Act of 1934 administered by the Securities and
Exchange Commission and the National Association of Securities Dealers, Inc.,
which requires the maintenance of minimum net capital. E*TRADE Securities has
elected to use the alternative method permitted by the Rule, which requires
that the Company maintain minimum net capital equal to the greater of $250,000
or 2 percent of aggregate debit balances arising from customer transactions,
as defined. Under the alternative method, a broker-dealer may not repay
subordinated borrowings, pay cash dividends or make any unsecured advances or
loans to its parent or employees if such payment would result in net capital
of less than 5% of aggregate debit balances or less than 120% of its minimum
dollar amount requirement.

  Subject to the approval of the OTS and compliance with federal regulations,
Telebank pays a dividend to Telebanc semi-annually in an amount equal to
Telebanc's aggregate debt service and dividend obligations. Under current OTS
capital distribution regulations, as long as Telebank meets the OTS capital
requirements before and after the payment of dividends, Telebank may pay
dividends to Telebanc without prior OTS approval in an amount equal to the net
income to date over the calendar year, plus retained net income over the
preceding two years. In addition, the OTS has discretion to prohibit any
otherwise permitted capital distribution on general safety and soundness
grounds, and Telebank must give 30 days' advance notice to the OTS of all
capital distributions, during which time it may object to any proposed
distribution. As of September 30, 1999, Telebank had approximately $148.5
million available for payment of dividends under applicable restrictions
without regulatory approval.

 Regulatory Capital Requirements

  The SEC, NASD, OTS and various other regulatory agencies have stringent
rules with respect to the maintenance of specific levels of net capital by
securities broker-dealers and regulatory capital by banks. Net capital is the
net worth of a broker or dealer (assets minus liabilities), less deductions
for certain types of assets.

  The table below summarizes the minimum net capital requirements for our
domestic broker-dealer subsidiaries as of September 30, 1999 (in thousands):

<TABLE>
<CAPTION>
                                                 Required     Net      Excess
                                                net capital capital  net capital
                                                ----------- -------- -----------
     <S>                                        <C>         <C>      <C>
     E*TRADE Securities, Inc. .................   $52,206   $162,729  $110,523
     TIR Securities, Inc. .....................        82      2,289     2,207
     TIR Investor Select, Inc. ................         5        254       249
     Marquette Securities, Inc. ...............       250        445       195
</TABLE>

  Telebank is subject to various regulatory capital requirements administered
by the federal banking agencies. Quantitative measures established by
regulation to ensure capital adequacy require Telebank to maintain minimum
amounts and ratios of total and Tier I capital to risk-weighted assets and of
Tier I capital to average assets. To be categorized as well capitalized
Telebank must maintain minimum total risk-based, Tier I risk-based and Tier I
leverage ratios. As of September 30, 1999, Telebank was in compliance with all
of its regulatory capital requirements and its capital ratios exceeded the
ratios for "well capitalized" institutions under OTS regulations.

                                      66
<PAGE>

  The following table sets forth Telebank's regulatory capital levels as of
September 30, 1999 and 1998, in relation to the regulatory requirements in
effect at each date. The information below reflects only the regulatory
capital of Telebank and does not give effect to additional available capital
of its parent Telebanc or E*TRADE. See Note 18 to the consolidated financial
statements.

<TABLE>
<CAPTION>
                                                               Required to be
                                                                    Well
                                                                 Capitalized
                                               Required For     Under Prompt
                                                  Capital        Corrective
                                                 Adequacy          Action
                                  Actual         Purposes        Provisions
                              --------------  ---------------  ---------------
                               Amount  Ratio   Amount   Ratio   Amount   Ratio
                              -------- -----  --------- -----  --------- -----
                                          (dollars in thousands)
   <S>                        <C>      <C>    <C>       <C>    <C>       <C>
   As of September 30, 1999:
     Core Capital...........  $440,469 11.20% >$157,320 > 4.0% >$196,651 > 5.0%
     Tangible Capital.......  $440,469 11.20% >$ 58,995 > 1.5%       N/A   N/A
     Tier I Capital.........  $440,469 25.97%       N/A   N/A  >$101,768 > 6.0%
     Total Capital..........  $447,170 26.36% >$135,691 > 8.0% >$169,614 >10.0%

   As of September 30, 1998:
     Core Capital...........  $122,871  5.57% >$ 88,310 > 4.0% >$110,388 > 5.0%
     Tangible Capital.......  $122,871  5.57% >$ 33,116 > 1.5%       N/A   N/A
     Tier I Capital.........  $122,871 12.95%       N/A   N/A  >$ 56,934 > 6.0%
     Total Capital..........  $127,179 13.40% >$ 75,913 > 8.0% >$ 94,891 >10.0%
</TABLE>

Changes in accounting principles

  In June 1998, the Financial Accounting Standards Board issued SFAS No. 133,
Accounting for Derivative Instruments and Hedging Activities. The new standard
requires companies to record derivatives on the balance sheet as assets or
liabilities, measured at fair value. Gains or losses resulting from changes in
the values of those derivatives will be reported in the statement of
operations or as a deferred item, depending on the use of the derivatives and
whether they qualify for hedge accounting. The key criterion for hedge
accounting is that the derivative must be highly effective in achieving
offsetting changes in fair value or cash flows of the hedged items during the
term of the hedge. The effective date of SFAS No. 133 was delayed to fiscal
2001 by the issuance of SFAS No. 137. The Company expects to implement SFAS
133 as of October 1, 2000. The Company has not yet determined the effect, if
any, of adopting this new standard.

  In April 1998, the American Institute of Certified Public Accountants issued
Statement of Position 98-5, Reporting on the Cost of Start-up Activities,
which is effective for fiscal years beginning after December 15, 1998. The
statement requires that the cost of start-up activities be expensed as
incurred rather than capitalized, with initial application reported as the
cumulative effect of a change in accounting principle, as described in
Accounting Principles Board Opinion Number 20, Accounting Changes. The Company
implemented SOP 98-5 on January 1, 1999 and, as a result, recognized $469,000
of previously capitalized start-up costs, net of tax, as a cumulative effect
of a change in accounting principle. These costs related primarily to the
establishment of Telebanc Insurance Services.

                                      67
<PAGE>

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

  For quantitative and qualitative disclosures about market risk, the Company
has evaluated such risk for its brokerage and banking-related operations
separately due to the recent acquisition of Telebanc which represents a new
line of business for the Company.

Brokerage and Investment Operations

 Interest Rate Sensitivity

  The Company maintains a short-term investment portfolio consisting mainly of
income securities with an average maturity of less than two years. These
available-for-sale securities are subject to interest rate risk and will fall
in value if market interest rates increase. If market interest rates were to
increase immediately and uniformly by 100 basis points at September 30, 1999,
the fair value of the portfolio would decline by an immaterial amount. The
Company has the ability to hold its fixed income investments until maturity,
and therefore the Company would not expect its operating results or cash flows
to be affected to any significant degree by the effect of a sudden change in
market interest rates on its securities portfolio.

 Equity Price Risk

  The Company has investments in publicly-traded equity securities. The fair
value of these securities at September 30, 1999 was $317.8 million, compared
with $45.8 million at September 30, 1998. If the market price of the
securities held at September 30, 1999 were to decrease by 10%, the fair value
of the portfolio would decline by $31.8 million, which would not have a
material effect on the financial position of the Company. The Company accounts
for these securities as available-for-sale, and unrealized gains and losses
resulting from changes in the fair value of these securities are reflected as
a change in shareowners' equity, but not reflected in the determination of
operating results until the securities are sold. At September 30, 1999,
unrealized gains on these securities were $282.3 million.

 Financial Instruments

  For its working capital and reserves which are required to be segregated
under Federal or other regulations, the Company invests in money market funds,
resale agreements, certificates of deposit, and commercial paper. Money market
funds do not have maturity dates and do not present a material market risk.
The other financial instruments are fixed rate investments with short
maturities and do not present a material interest rate risk.

Banking Operations

 Interest Rate Sensitivity Management

  The Company actively monitors the net interest rate sensitivity position of
its banking business. Effective interest rate sensitivity management seeks to
ensure that net interest income and the market value of equity are protected
from the impact of changes in interest rates. The risk management function is
responsible for measuring, monitoring and controlling market risk and
communicating risk limits in connection with Telebank's asset/liability
management activities and trading.

  Telebank's strategies are intended to stabilize its net interest margin and
its exposure to market risk under a variety of changes in interest rates. By
actively managing the maturities of its interest-sensitive assets and
liabilities, Telebank seeks to maintain a relatively consistent net interest
margin and mitigate much of the interest rate risk associated with such assets
and liabilities.

  Management uses a risk management process that allows risk-taking within
specific limits. To this end, Telebank has established an asset-liability
committee and implemented a risk measurement guideline employing market value
of equity and gap methodologies and other measures.

                                      68
<PAGE>

  The Telebank asset-liability committee establishes the policies and
guidelines for the management of Telebank's assets and liabilities. The
committee's policy is directed toward reducing the variability of the market
value of Telebank's equity under a wide range of interest rate environments.
Fair value of equity represents the net fair value of Telebank's financial
assets and liabilities, including off-balance sheet hedges. Telebank monitors
the sensitivity of changes in the fair value of equity with respect to various
interest rate environments and reports regularly to the asset-liability
committee. Effective fair value management maximizes net interest income while
constraining the changes in the fair value of equity with respect to changes
in interest rates to acceptable levels. The model calculates a benchmark fair
value of equity for current market conditions.

  Telebank uses sensitivity analysis to evaluate the rate and extent of
changes to the fair value of equity under various market environments. In
preparing simulation analyses, Telebank breaks down the aggregate investment
portfolio into discrete product types that share similar properties, such as
fixed or adjustable rate, similar coupon and similar age. Under this analysis,
Telebank calculates net present value of expected cashflows for interest
sensitive assets and liabilities under various interest rate scenarios. In
conducting this sensitivity analysis, the model considers all assets
(including whole loan mortgages, mortgage-backed securities, mortgage
derivatives, corporate bonds), liabilities and off-balance sheet hedges
(including interest rate swaps, caps and options). The range of interest rate
scenarios evaluated encompasses significant changes to current market
conditions. By this process, Telebank subjects its interest rate sensitive
assets and liabilities to substantial market stress and evaluate the fair
value of equity resulting from various market scenarios. The asset-liability
committee reviews the results of these stress tests and establishes
appropriate strategies to promote continued compliance with established
guidelines.

  Management measures the efficiency of its asset-liability management
strategies by analyzing, on a quarterly basis, Telebank's theoretical fair
value of equity and the expected effect of changes in interest rates. The
board of directors establishes limits within which such changes in the fair
value of equity are to be maintained in the event of changes in interest
rates.

  Telebank calculated a theoretical fair value of equity in response to a
hypothetical change in market interest risk. The model addresses the exposure
to Telebank of its market sensitive non-trading financial instruments. The
model excludes Telebank's trading portfolio, which, based on management's
analysis, has an immaterial impact on Telebank's fair value of equity. A
hypothetical instantaneous 100 basis points rise in interest rates would cause
the fair value of Telebank's net assets to decrease by 9.0%.

  Every method of market value sensitivity analysis contains inherent
limitations and express and implied assumptions that can affect the resulting
calculations. For example, each interest rate scenario reflects unique
prepayment and repricing assumptions. In addition, this analysis offers a
static view of assets, liabilities and hedges held as of September 30, 1999
and makes no assumptions regarding transactions we might enter into in
response to changing market conditions.

  Telebank's primary interest risk is the exposure to increasing interest
rates. Telebank manages its exposure to increasing interest rates, principally
changes in three-month LIBOR associated with the cost of our deposits and
advances from the Federal Home Loan Bank of Atlanta, by entering into related
interest rate swap and cap agreements. These instruments contain principally
the same terms and notional balance as the related designated liabilities.

  Telebank employs various techniques to implement the asset/liability
committee's strategies directed toward managing the variability of the fair
value of equity by controlling the relative sensitivity of market value of
interest-earning assets and interest-bearing liabilities. The sensitivity of
changes in market value of assets and liabilities is affected by factors,
including the level of interest rates, market expectations regarding future
interest rates, projected related loan prepayments and the repricing
characteristics of interest-bearing liabilities. Telebank uses hedging
techniques to reduce the variability of fair value of equity and its overall
interest rate risk exposure over a one- to seven-year period.

                                      69
<PAGE>

  Telebank also monitors its assets and liabilities by examining the extent to
which such assets and liabilities are interest rate sensitive and by
monitoring the interest rate sensitivity gap. An asset or liability is said to
be interest rate sensitive within a specific period if it will mature or
reprice within that period. The interest rate sensitivity gap is defined as
the difference between the amount of interest-earning assets maturing or
repricing within a specific time period and the amount of interest-bearing
liabilities maturing or repricing within the same time period. A gap is
considered positive when the amount of interest rate sensitive assets exceeds
the amount of interest rate sensitive liabilities and is considered negative
when the amount of interest rate sensitive liabilities exceeds the amount of
interest rate sensitive assets. Generally, during a period of rising interest
rates, a negative gap would adversely affect net interest income, while a
positive gap would result in an increase in net interest income. Telebank's
current asset-liability management strategy is to maintain an evenly matched
one- to five-year gap giving effect to hedging, but depending on market
conditions and related circumstances, a positive or negative variation may
occur. Inclusive of its hedging activities, Telebank's one-year gap at
September 30, 1999 was (30.0)%. Telebank's hedge-affected one- to five-year
gap at such date was (37.9)%.

  The following assumptions were used to prepare Telebank's gap table at
September 30, 1999. Non-amortizing investment securities are shown in the
period in which they contractually mature. Investment securities that contain
embedded options such as puts or calls are shown in the period in which that
security is currently expected to be put or called or to mature. The table
assumes that fully indexed, adjustable-rate, residential mortgage loans and
mortgage-backed securities prepay at an annual rate between 15% and 20%, based
on estimated future prepayment rates for comparable market benchmark
securities and Telebank's prepayment history. The table also assumes that
fixed-rate, current-coupon residential loans and mortgage-backed securities
prepay at an annual rate of between 8% and 12%. The above assumptions were
adjusted up or down on a pool-by-pool basis to model the effects of product
type, coupon rate, rate adjustment frequency, lifetime cap, net coupon reset
margin and periodic rate caps upon prevailing annual prepayment rates. Time
deposits are shown in the period in which they contractually mature, and
savings deposits are shown to reprice immediately. The interest rate
sensitivity of Telebank's assets and liabilities could vary substantially if
different assumptions were used or if actual experience differs from the
assumptions used.

                                      70
<PAGE>

  The following table sets forth Telebank's gap at September 30, 1999.

<TABLE>
<CAPTION>
                           Balance at             Repricing     Repricing     Repricing    Repricing in
                          September 30, Percent    Within        Within        Within       More Than
                              1999      of Total 0-3 Months    4-12 Months    1-5 Years      5 Years
                          ------------- -------- -----------   -----------   -----------   ------------
                                                  (dollars in thousands)
<S>                       <C>           <C>      <C>           <C>           <C>           <C>
Interest-earning banking
 assets:
   Loans receivable,
    net.................   $2,154,509     55.88% $    55,033   $   166,748   $   785,700    $1,147,028
   Mortgage-backed
    securities,
    available-for-sale
    and trading.........    1,454,248     37.72       11,872       109,986       592,604       739,786
   Investment securities
    available-for-sale,
    trading and FHLB
    stock...............      218,046      5.66       43,961         1,933        65,166       106,986
   Federal funds sold
    and interest bearing
    deposits............       28,655      0.74          --          5,731        22,924           --
                           ----------    ------  -----------   -----------   -----------    ----------
     Total interest-
      earning banking
      assets............    3,855,458    100.00% $   110,866   $   284,398   $ 1,466,394    $1,993,800
                                         ======  ===========   ===========   ===========    ==========
Non-interest-earning
 banking assets.........      125,786
                           ----------
     Total banking
      assets ...........   $3,981,244
                           ==========
Interest-bearing banking
 liabilities:
   Savings deposits.....   $  354,391     10.33% $       --    $    35,439   $   318,952    $      --
   Time deposits........    1,808,291     52.72      253,435     1,278,238       221,413        55,205
   FHLB advances........      477,000     13.91      277,000           --        200,000           --
   Other borrowings.....      790,474     23.04      790,474           --            --            --
                           ----------    ------  -----------   -----------   -----------    ----------
     Total interest-
      bearing banking
      liabilities.......    3,430,156    100.00% $ 1,320,909   $ 1,313,677   $   740,365    $   55,205
                                         ======  ===========   ===========   ===========    ==========
Non-interest-bearing
 banking liabilities....       14,870
                           ----------
     Total banking
      liabilities.......   $3,445,026
                           ==========
Periodic gap............                         $(1,210,043)  $(1,029,279)  $   726,029    $1,938,595
                                                 ===========   ===========   ===========    ==========
Cumulative gap..........                         $(1,210,043)  $(2,239,322)  $(1,513,293)   $  425,302
                                                 ===========   ===========   ===========    ==========
Cumulative gap to total
 assets.................                               (30.4)%       (56.2)%       (38.0)%        10.7%
Cumulative gap to total
 assets hedge affected..                                (3.6)%       (30.0)%       (37.9)%        10.7%
</TABLE>

  Impact of Inflation and Changing Prices

  The impact inflation has on Telebank is different from the impact on an
industrial company because substantially all of our assets and liabilities are
monetary in nature, and interest rates and inflation rates do not always move
in concert. Telebank's management believes that the impact of inflation on
financial results depends upon Telebank's ability to manage interest rate
sensitivity and, by such management, reduce the inflationary impact upon
performance. The most direct impact of an extended period of inflation would
be to increase interest rates and to place upward pressure on Telebank's
operating expenses. The actual effect of inflation on Telebank's net interest
income, however, would depend on the extent to which Telebank was able to
maintain a spread between the average yield on its interest-earning assets and
the average cost of its interest-bearing liabilities, which would depend to a
significant extent on Telebank's asset-liability sensitivity. As discussed
above, Telebank seeks to manage the relationship between interest-sensitive
assets and liabilities to protect against wide interest rate fluctuations,
including those resulting from inflation. The effect of inflation on
Telebank's results of operations for the past three years has been minimal.

                                      71
<PAGE>

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                                          Page
                                                                          ----
<S>                                                                       <C>
Independent Auditors' Report.............................................  73

Report of Independent Public Accountants.................................  74

Consolidated Balance Sheets as of September 30, 1999 and 1998.......... .  75

Consolidated Statements of Operations for the Years Ended September 30,
 1999, 1998 and 1997................................................... .  76

Consolidated Statements of Shareowners' Equity for the Years Ended
 September 30, 1999, 1998 and 1997..................................... .  77

Consolidated Statements of Cash Flows for the Years Ended September 30,
 1999, 1998 and 1997.....................................................  79

Notes to Consolidated Financial Statements...............................  80
</TABLE>

                                       72
<PAGE>

                         INDEPENDENT AUDITORS' REPORT

To the Board of Directors and Shareowners of
E*TRADE Group, Inc.:

  We have audited the consolidated balance sheets of E*TRADE Group, Inc. and
subsidiaries (the "Company") as of September 30, 1999 and 1998, and the
related consolidated statements of operations, shareowners' equity, and cash
flows for each of the three years in the period ended September 30, 1999.
These financial statements are the responsibility of the Company's management.
Our responsibility is to express an opinion on the financial statements based
on our audits. The consolidated financial statements give retroactive effect
to the merger of the Company and Telebanc Financial Corporation ("Telebanc")
on January 12, 2000, which has been accounted for as a pooling of interests as
described in Note 23 to the consolidated financial statements. We did not
audit the balance sheets of Telebanc as of September 30, 1999 and December 31,
1998, or the related statements of operations, shareowners' equity, and cash
flows of Telebanc for the twelve months ended September 30, 1999 and the
fiscal years ended December 31, 1998 and 1997, which statements reflect total
assets of $3,981,244,000 and $2,283,341,000 as of September 30, 1999 and
December 31, 1998, respectively, and gross revenues of $200,833,000,
$107,144,000 and $64,532,000 for the twelve months ended September 30, 1999
and the fiscal years ended December 31, 1998 and 1997, respectively. Those
statements were audited by other auditors whose report (which expresses an
unqualified opinion and includes an explanatory paragraph concerning a change
in Telebanc's method of accounting for start up activities in 1999) has been
furnished to us, and our opinion, insofar as it relates to the amounts
included for Telebanc for 1999, 1998 and 1997, is based solely on the report
of such other auditors.

  We conducted our audits in accordance with auditing standards generally
accepted in the United States of America. Those standards require that we plan
and perform the audit to obtain reasonable assurance about whether the
financial statements are free of material misstatement. An audit includes
examining, on a test basis, evidence supporting the amounts and disclosures in
the financial statements. An audit also includes assessing the accounting
principles used and significant estimates made by management, as well as
evaluating the overall financial statement presentation. We believe that our
audits and the report of the other auditors provide a reasonable basis for our
opinion.

  In our opinion, based on our audits and the report of the other auditors,
the consolidated financial statements referred to above present fairly, in all
material respects, the financial position of E*TRADE Group, Inc. and
subsidiaries at September 30, 1999 and 1998, and the results of their
operations and their cash flows for each of the three years in the period
ended September 30, 1999 in conformity with accounting principles generally
accepted in the United States of America.

/s/ DELOITTE & TOUCHE LLP

San Jose, California
October 13, 1999
[March 15, 2000 as to the
second paragraph of note 1]

                                      73
<PAGE>

                   REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS

To the Board of Directors and Stockholders of
Telebanc Financial Corporation and Subsidiaries:

  We have audited the consolidated statements of financial condition of
Telebanc Financial Corporation (a Delaware corporation) and subsidiaries as of
September 30, 1999 and December 31, 1998, and the related consolidated
statements of operations and comprehensive income, changes in stockholders'
equity, and cash flows for the year ended September 30, 1999 and the years
ended December 31, 1998 and 1997. These financial statements are the
responsibility of the Company's management. Our responsibility is to express
an opinion on these financial statements based on our audits.

  We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to
obtain reasonable assurance about whether the financial statements are free of
material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements. An audit
also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.

  In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of Telebanc Financial
Corporation and subsidiaries as of September 30, 1999 and December 31, 1998,
and the results of its operations and its cash flows for the year ended
September 30, 1999 and the years ended December 31, 1998 and 1997, in
conformity with generally accepted accounting principles.

  As explained in the financial statements, effective January 1, 1999,
Telebanc Financial Corporation and subsidiaries changed its method of
accounting for start-up activities in accordance with Statement of
Position 98-5, Reporting on the Cost of Start-up Activities.

                                          /s/ ARTHUR ANDERSEN LLP

Vienna, Virginia
March 15, 2000

                                      74
<PAGE>

                      E*TRADE GROUP, INC. AND SUBSIDIARIES

                          CONSOLIDATED BALANCE SHEETS
                      (in thousands, except share amounts)

<TABLE>
<CAPTION>
                                                                September 30,
                                                            ----------------------
                                                               1999        1998
                                                            ----------  ----------
                          ASSETS
                          ------                            ----------  ----------
<S>                                                         <C>         <C>
Cash and equivalents ...................................... $  124,801  $   71,317
Cash and investments required to be segregated under
 Federal or other regulations..............................    104,500       7,400
Brokerage receivables--net.................................  2,912,581   1,365,247
Mortgage-backed securities.................................  1,426,053   1,012,163
Loans receivable--net......................................  2,154,509     904,854
Investments................................................    830,329     812,093
Property and equipment--net ...............................    178,854      54,805
Goodwill and other intangibles ............................     17,211      19,672
Other assets...............................................    159,386     101,372
                                                            ----------  ----------
    Total assets .......................................... $7,908,224  $4,348,923
                                                            ==========  ==========

<CAPTION>
            LIABILITIES AND SHAREOWNERS' EQUITY
            -----------------------------------             ----------  ----------
<S>                                                         <C>         <C>
Liabilities:
 Brokerage payables ....................................... $2,824,212  $1,244,513
 Banking deposits..........................................  2,162,682   1,209,470
 Borrowings by bank subsidiary.............................  1,267,474     876,935
 Subordinated notes........................................        --       29,855
 Accounts payable, accrued and other liabilities ..........    203,971     101,920
                                                            ----------  ----------
    Total liabilities .....................................  6,458,339   3,462,693
                                                            ----------  ----------
Company-obligated mandatorily redeemable preferred capital
 securities of subsidiary trusts holding solely junior
 subordinated debentures of the Company and other
 mandatorily redeemable preferred securities ..............     30,584      38,385
                                                            ----------  ----------
Commitments and contingencies

Shareowners' equity:
 Common stock, $.01 par: shares authorized, 600,000,000;
  shares issued and outstanding: 1999, 275,145,791; 1998,
  256,873,762 .............................................      2,751       2,569
 Additional paid-in capital ...............................  1,269,167     788,614
 Unearned ESOP shares......................................     (2,122)     (2,578)
 Retained earnings (deficit) ..............................     (8,364)     44,605
 Accumulated other comprehensive income ...................    157,869      14,635
                                                            ----------  ----------
    Total shareowners' equity .............................  1,419,301     847,845
                                                            ----------  ----------
    Total liabilities and shareowners' equity ............. $7,908,224  $4,348,923
                                                            ==========  ==========
</TABLE>

                See notes to consolidated financial statements.

                                       75
<PAGE>

                      E*TRADE GROUP, INC. AND SUBSIDIARIES

                     CONSOLIDATED STATEMENTS OF OPERATIONS
                    (in thousands, except per share amounts)

<TABLE>
<CAPTION>
                                                 Years Ended September 30,
                                                ------------------------------
                                                  1999       1998       1997
                                                ---------  ---------  --------
<S>                                             <C>        <C>        <C>
Revenues:
  Transaction revenues........................  $ 355,830  $ 162,097  $109,659
  Interest income.............................    368,053    185,804    96,642
  Global and institutional....................    110,959     95,829    80,128
  Other.......................................     40,543     28,163    23,833
                                                ---------  ---------  --------
   Gross revenues.............................    875,385    471,893   310,262
  Interest expense............................   (215,452)  (120,334)  (61,189)
  Provision for loan losses...................     (2,783)      (905)     (921)
                                                ---------  ---------  --------
   Net revenues...............................    657,150    350,654   248,152
                                                ---------  ---------  --------
Cost of services..............................    292,910    145,018    99,312
                                                ---------  ---------  --------
Operating expenses:
  Selling and marketing.......................    321,620    124,408    69,327
  Technology development......................     76,878     33,926    13,731
  General and administrative..................    102,138     50,067    31,353
  Merger-related expenses.....................      7,174      1,167       --
                                                ---------  ---------  --------
   Total operating expenses...................    507,810    209,568   114,411
                                                ---------  ---------  --------
   Total cost of services and operating
    expenses..................................    800,720    354,586   213,723
                                                ---------  ---------  --------
Operating income (loss).......................   (143,570)    (3,932)   34,429
                                                ---------  ---------  --------
Non-operating income (expense):
  Corporate interest income--net..............     19,639     11,036     3,524
  Gain on sale of investments.................     54,093        --        --
  Equity in income (losses) of investments....     (8,838)       531    (1,138)
  Other.......................................        (71)    (1,098)   (1,224)
                                                ---------  ---------  --------
   Total non-operating income ................     64,823     10,469     1,162
                                                ---------  ---------  --------
Pre-tax income (loss).........................    (78,747)     6,537    35,591
Income tax expense (benefit)..................    (31,306)     1,873    11,787
Minority interest in subsidiary...............      2,197      1,362       394
                                                ---------  ---------  --------
Income (loss) before cumulative effect of
 accounting change and extraordinary loss.....    (49,638)     3,302    23,410
Cumulative effect of accounting change, net of
 tax..........................................       (469)       --        --
Extraordinary loss on early extinguishment of
 subordinated debt, net of tax................     (1,985)       --        --
                                                ---------  ---------  --------
Net income (loss).............................    (52,092)     3,302    23,410
Preferred stock dividends.....................        222      2,352       786
                                                ---------  ---------  --------
Income (loss) applicable to common stock......  $ (52,314) $     950  $ 22,624
                                                =========  =========  ========
Income (loss) per share before cumulative
 effect of accounting change and extraordinary
 loss:
  Basic.......................................  $   (0.19) $    0.00  $   0.16
                                                =========  =========  ========
  Diluted.....................................  $   (0.19) $    0.00  $   0.14
                                                =========  =========  ========
Income (loss) per share:
  Basic.......................................  $   (0.20) $    0.00  $   0.16
                                                =========  =========  ========
  Diluted.....................................  $   (0.20) $    0.00  $   0.14
                                                =========  =========  ========
Shares used in computation of income (loss)
 per share before cumulative effect of
 accounting change and extraordinary loss, and
 income (loss) per share:
  Basic.......................................    266,036    190,370   142,776
  Diluted.....................................    266,036    208,224   163,396
</TABLE>

                See notes to consolidated financial statements.

                                       76
<PAGE>

                     E*TRADE GROUP, INC. AND SUBSIDIARIES

                CONSOLIDATED STATEMENTS OF SHAREOWNERS' EQUITY
                                (in thousands)

<TABLE>
<CAPTION>
                                                                                            Accumulated
                          Preferred Stock    Common Stock    Additional Unearned Retained      other        Total
                          ----------------  ---------------   paid-in     ESOP   earnings  comprehensive shareowners'
                          Shares   Amount   Shares   Amount   capital    shares  (deficit)    income        equity
                          -------  -------  -------  ------  ---------- -------- --------- ------------- ------------
<S>                       <C>      <C>      <C>      <C>     <C>        <C>      <C>       <C>           <C>
Balance, October 1,
1996....................       --  $    --  136,102  $1,361   $87,625    $   --   $22,936     $ 2,521      $114,443
Net income..............                                                           23,410                    23,410
Unrealized gain on
available-for-sale
securities..............                                                                        1,251         1,251
Foreign currency
translation.............                                                                         (380)         (380)
Tax expense on other
comprehensive income
items...................                                                                         (609)         (609)
                                                                                                           --------
 Total comprehensive
 income.................                                                                                     23,672
                                                                                                           --------
Adjustment for ShareData
earnings................                                                             (746)                     (746)
Issuance of common
stock, net of issuance
costs...................                     30,057     300   190,097                                       190,397
Issuance of 4% cumultive
preferred stock, Series
A.......................   18,850    9,634                                                                    9,634
Issuance of 4% cumultive
preferred stock, Series
B.......................    4,050    2,070                                                                    2,070
Issuance of 4% cumultive
preferred stock, Series
C.......................    7,000    3,577                                                                    3,577
Exercise of stock
options, including tax
benefit.................                      7,072      71     8,498                                         8,569
Associate Stock Purchase
Plan....................                        296       3       685                                           688
Cash dividends--
ShareData / TIR /
Telebanc................                                                           (1,945)                   (1,945)
Other stock
transactions............                       (212)     (2)     (839)                                         (841)
                          -------  -------  -------  ------   -------    ------   -------     -------      --------
Balance, September 30,
1997....................   29,900   15,281  173,315   1,733   286,066        --    43,655       2,783       349,518
Net income..............                                                            3,302                     3,302
Unrealized gain on
available-for-sale
securities..............                                                                       22,176        22,176
Foreign currency
translation.............                                                                          187           187
Tax expense on other
comprehensive income
items...................                                                                      (10,511)      (10,511)
                                                                                                           --------
 Total comprehensive
 income.................                                                                                     15,154
                                                                                                           --------
Issuance of common
stock, net of issuance
costs...................                     74,584     747   468,759                                       469,506
Exercise of stock
options, including tax
benefit.................                      3,642      36    14,500                                        14,536
Associate Stock Purchase
Plan....................                        416       4     1,190                                         1,194
Conversion of 4%
cumulative preferred
stock (Series A, B and
C) to common stock......  (29,900) (15,281)   5,039      50    15,231                                            -
Unearned ESOP shares....                       (327)     (3)        3    (2,578)                             (2,578)
Cash dividends--TIR /
Telebanc................                        210       2     1,737              (2,352)                     (613)
Other stock
transactions............                         (5)            1,128                                         1,128
                          -------  -------  -------  ------   -------    ------   -------     -------      --------
Balance, September 30,
1998....................       --       --  256,874   2,569   788,614    (2,578)   44,605      14,635       847,845
</TABLE>

                See notes to consolidated financial statements.

                                       77
<PAGE>

                     E*TRADE GROUP, INC. AND SUBSIDIARIES

          CONSOLIDATED STATEMENTS OF SHAREOWNERS' EQUITY--(Continued)
                                (in thousands)

<TABLE>
<CAPTION>
                                                                                           Accumulated
                          Preferred Stock   Common Stock  Additional  Unearned  Retained      other        Total
                          ---------------- --------------  paid-in      ESOP    earnings  comprehensive shareowners'
                           Shares   Amount Shares  Amount  capital     shares   (deficit)    income        equity
                          --------- ------ ------- ------ ----------  --------  --------- ------------- ------------
<S>                       <C>       <C>    <C>     <C>    <C>         <C>       <C>       <C>           <C>
Net loss................                                                         (52,092)                   (52,092)
Unrealized gain on
available-for-sale
securities..............                                                                     291,701        291,701
Less realized gain......                                                                     (49,957)       (49,957)
                                                                                            --------     ----------
Unrealized gain on
available-for-sale
securities..............                                                                     241,744        241,744
Foreign currency
translation.............                                                                       1,059          1,059
Tax expense on other
comprehensive income
items...................                                                                     (99,569)       (99,569)
                                                                                                         ----------
 Total comprehensive
 income.................                                                                                     91,142
                                                                                                         ----------
Adjustment for Telebanc
earnings................                                                            (655)                      (655)
Issuance of common
stock--Telebanc.........                     8,257     83    395,772                                        395,855
Options issued to
consultants.............                                       2,200                                          2,200
Exercise of stock
options, including tax
benefit.................                     7,999     79     69,714                                         69,793
Exercise of stock
warrants................                     1,057     11                                                        11
Associate Stock Purchase
Plan ...................                       390      4      2,401                                          2,405
Release of unearned ESOP
shares..................                        14             2,386      456                                 2,842
Buyback of trust
preferred securities....                                        (410)                                          (410)
Cash dividend--TIR .....                                                            (222)                      (222)
Issuance of common stock
for the acquisition of
Confluent ..............                       314      3      7,418                                          7,421
Other stock transactions
 ........................                       241      2      1,072                                          1,074
                          --------- -----  ------- ------ ----------  -------    -------    --------     ----------
Balance, September 30,
1999 ...................        --  $ --   275,146 $2,751 $1,269,167  $(2,122)   $(8,364)   $157,869     $1,419,301
                          ========= =====  ======= ====== ==========  =======    =======    ========     ==========
</TABLE>



                See notes to consolidated financial statements.

                                       78
<PAGE>

                      E*TRADE GROUP, INC. AND SUBSIDIARIES

                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (in thousands)
<TABLE>
<CAPTION>
                                                Years Ended September 30,
                                           -------------------------------------
                                              1999         1998         1997
                                           -----------  -----------  -----------
<S>                                        <C>          <C>          <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
 Net income (loss) ......................  $   (52,092) $     3,302  $    23,410
 Non-cash items included in net income
  (loss):
  Minority interest and equity in
   income/loss of subsidiaries and
   investments...........................        6,899        4,939        2,181
  Depreciation, amortization and
   discount accretion....................       32,461       14,386        3,371
  Net realized gains on available-for-
   sale securities, loans held-for-sale
   and trading securities................      (54,730)      (4,105)      (2,613)
  Provision for loan losses..............        2,783          905          940
  Deferred income taxes .................      (38,785)         352        1,259
  Other..................................        3,955       (4,526)      (3,958)
 Net effect of changes in brokerage-
  related assets and liabilities:
  Cash and investments required to be
   segregated under Federal or other
   regulations ..........................      (98,500)      10,001       20,499
  Brokerage receivables .................   (1,547,334)    (526,601)    (585,372)
  Brokerage payables ....................    1,579,699      443,079      513,985
  Bank loan payable .....................          --        (9,400)       9,400
 Net effect of changes in banking-related
  assets and liabilities:
  Cash and investments required to be
   segregated under Federal or other
   regulations...........................        1,400       (2,323)         (77)
  Proceeds from sales, repayments and
   maturities of loans held for
   investment ...........................      129,189       69,762       60,145
  Purchases of loans held for investment
   ......................................      (69,274)      (2,297)     (72,804)
  Purchases of trading securities .......   (1,268,736)    (623,913)    (100,630)
  Proceeds from sales, repayments and
   maturities of trading securities......    1,286,852      616,110       80,990
  Interest credited to deposits..........       84,666       45,023       25,958
 Other changes--net:
  Other assets ..........................      (44,003)     (27,424)      (8,943)
  Accrued interest receivable............      (14,149)      (7,089)      (1,492)
  Accounts payable, accrued and other
   liabilities ..........................       84,654       51,403       17,963
                                           -----------  -----------  -----------
    Net cash provided by (used in)
     operating activities ...............       24,955       51,584      (15,788)
                                           -----------  -----------  -----------
CASH FLOWS FROM INVESTING ACTIVITIES:
 Net cash received from business
  acquisition ...........................          --        10,347          --
 Net increase in loans held for
  investment, net of loans received in
  business acquisition ..................   (1,421,628)    (281,603)    (269,036)
 Loans extended to Employee Stock
  Ownership Plan ........................          --        (2,578)         --
 Release of unearned shares held by
  Employee Stock Ownership Plan .........          516          --           --
 Purchase of available-for-sale
  securities, net of securities received
  in business acquisition ...............   (5,569,397)  (4,524,995)  (1,388,957)
 Proceeds from sales, maturities of and
  principal payments on available-for-
  sale securities .......................    5,248,613    3,517,799    1,178,642
 Purchase of investments ................     (110,726)     (32,435)        (303)
 Proceeds from sales of investments......       50,870           --          167
 Purchases of property and equipment, net
  of property and equipment received in
  business acquisition...................     (150,949)     (38,919)     (16,294)
 Equity investments in subsidiaries--
  net....................................        7,763       (1,687)      (1,736)
 Proceeds from sale of foreclosed real
  estate.................................        1,876          978        1,563
 Related party transaction...............        3,719          --        (3,147)
 Acquisition of Optionslink..............          --        (3,500)         --
                                           -----------  -----------  -----------
    Net cash used in investing activities
     ....................................   (1,939,343)  (1,356,593)    (499,101)
                                           -----------  -----------  -----------
CASH FLOWS FROM FINANCING ACTIVITIES:
 Net increase in banking deposits, net of
  deposits received in business
  acquisition............................    1,003,756      335,136      105,777
 Advances from the Federal Home Loan Bank
  of Atlanta.............................    2,706,510    1,201,577      322,000
 Payments on advances from the Federal
  Home Loan Bank of Atlanta..............   (2,437,510)    (929,077)    (266,800)
 Net increase in securities sold under
  agreements to repurchase...............      310,732      124,526      222,328
 Net (decrease)/increase in other
  borrowed funds, net of borrowings
  received in business acquisition.......      (29,792)         241       13,028
 Proceeds from issuance of trust
  preferred securities ..................          --        25,813        9,572
 Buyback of trust preferred securities...       (4,696)         --           --
 Proceeds from issuance of common stock
  and preferred stock and from associate
  stock transactions.....................      423,159      477,545      208,009
 Dividends paid on trust preferred and
  other securities--net .................       (2,419)      (3,714)      (2,339)
 Redemption of mandatorily redeemable
  preferred securities...................       (3,000)         --           --
 Other...................................        1,132        5,059         (863)
                                           -----------  -----------  -----------
    Net cash provided by financing
     activities .........................    1,967,872    1,237,106      610,712
                                           -----------  -----------  -----------
INCREASE (DECREASE) IN CASH AND
 EQUIVALENTS ............................       53,484      (67,903)      95,823
CASH AND EQUIVALENTS--Beginning of period
 ........................................       71,317      139,220       43,397
                                           -----------  -----------  -----------
CASH AND EQUIVALENTS--End of period .....  $   124,801  $    71,317  $   139,220
                                           ===========  ===========  ===========
SUPPLEMENTAL DISCLOSURES:
 Cash paid for interest .................  $   208,439  $   112,694  $    59,084
 Cash paid for income taxes .............  $       748  $     1,655  $     3,888
 Non-cash investing and financing
  activities:
 Tax benefit on exercise of stock
  options and warrants...................  $    47,007  $     9,430  $     6,926
 Unrealized gain on available-for-sale
  securities ............................  $   291,701  $    22,176  $     1,251
 Tax effect of gain on available-for-
  sale securities........................  $    13,811  $       528  $       231
 Transfer of loans to REO................  $       266  $     1,923  $     1,454
 Issuance of common stock for the
  acquisition of Confluent ..............  $     7,421  $       --   $       --
 Acquisitions, net of cash acquired:
 Cash paid, less acquired................  $       --   $    22,300  $       --
 Liabilities assumed.....................          --       315,400          --
                                           -----------  -----------  -----------
 Fair value of assets acquired including
  goodwill of $4,000.....................  $       --   $   337,700  $       --
                                           ===========  ===========  ===========
</TABLE>

                See notes to consolidated financial statements.

                                       79
<PAGE>

                     E*TRADE GROUP, INC. AND SUBSIDIARIES

                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. ORGANIZATION AND BASIS OF PRESENTATION

  The consolidated financial statements include E*TRADE Group ("Parent"),
Inc., a financial services holding company, and its subsidiaries
(collectively, the "Company"), including E*TRADE Securities, Inc. ("E*TRADE
Securities"), a securities broker-dealer, Telebanc Financial Corporation
("Telebanc"), a provider of financial services, and TIR (Holdings) Limited
("TIR"), a provider of global securities brokerage and other related services
to institutional clients. The consolidated financial statements of the Company
have been prepared to give retroactive effect to the acquisitions of
ClearStation, Inc. ("ClearStation") in April 1999, TIR in August 1999, and
Telebanc in January 2000, which have been accounted for as poolings of
interests (see Note 23). The primary business of Telebanc is the activities
conducted by Telebank and Telebanc Capital Markets, Inc. ("TCM"). Telebank is
a federally chartered savings bank that provides deposit accounts insured by
the Federal Deposit Insurance Corporation ("FDIC") to customers nationwide.
TCM is a funds manager and registered broker-dealer. All significant
intercompany accounts and transactions have been eliminated.

  The consolidated financial statements give retroactive effect to the merger
of the Company and Telebanc on January 12, 2000, which has been accounted for
as a pooling of interests as described in Note 23 to the consolidated
financial statements. Prior to the acquisition, Telebanc reported its results
of operations on a fiscal year ending December 31. Because E*TRADE reports on
a fiscal year ending September 30, financial information contained herein for
fiscal 1999 includes the results of Telebanc for the twelve months ended
September 30, 1999. Fiscal 1998 and 1997 include the results of Telebanc for
the twelve months ended December 31, 1998 and 1997, respectively. The results
of operations for the quarter ended December 31, 1998 (gross revenues of $37.8
million, net revenues of $8.9 million and net income of $655,000), have been
included in both fiscal 1999 and 1998, and are reflected as an adjustment to
retained earnings in fiscal 1999.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

  Transaction Revenues--The Company derives transaction revenues from
commissions related to retail customer broker-dealer transactions in equity
and debt securities, options and, to a lesser extent, payments from other
broker-dealers for order flow. Securities transactions are recorded on a trade
date basis and are executed by independent broker-dealers.

  Interest Income and Expense--Interest income is comprised of: interest
earned by the Company's broker-dealer operations on credit extended to its
customers to finance their purchases of securities on margin; fees on customer
assets invested in money market accounts; interest earned by the Company's
banking operations on purchased pools of one- to four-family first lien
mortgages and mortgage-related securities; and interest earned on investment
securities and other interest-earning assets. Interest expense represents:
interest paid to customers for their brokerage cash balances and banking
deposits; interest paid on borrowed funds; and interest paid to other broker-
dealers through the Company's stock loan program. Interest income and expense
arising from the Company's brokerage and banking operations are reported as
components of net revenues. Corporate interest income and expense are included
in non-operating income.

  Global and Institutional Revenues--Global and institutional revenues include
TIR's commission revenues from institutional trade execution, as well as
licensing fees from foreign licensees using the "E*TRADE" brand name in their
respective countries plus ongoing royalty payments based on transaction
volume. TIR provides certain institutional customers with market research and
other information under arrangements whereby TIR receives minimum annual
commissions. Direct costs arising from these arrangements are expensed as the
commissions are received, in proportion to the expected cost of the total
arrangement. As a result, costs may be deferred or accrued, as appropriate, to
properly match expenses at the time revenue is earned. At September 30, 1999
and 1998 respectively, costs of $6.9 million and $6.0 million were deferred
and costs of $12.1 million and $9.5 million were accrued for these
arrangements.


                                      80
<PAGE>

  Other Revenues--Other revenues primarily consist of investment banking
revenues, software licensing and maintenance fee revenues, brokerage and
banking-related fees for services, revenues from advertising on the Company's
Web site and mutual fund fees. Included in other revenues are gains on the
sale of banking-related loans and securities totaling $6.3 million, $5.6
million and $3.3 million, in fiscal years 1999, 1998 and 1997, respectively.
Advertising barter arrangements represented less than 1% of gross revenues in
each of the three years ended September 30, 1999.

  Advertising Costs--Advertising production costs are expensed when the
initial advertisement is run. Costs of communicating advertising are expensed
as the services are received.

   Technology Development Costs--Technology development costs are charged to
operations as incurred. Technology development costs include costs incurred in
the development and enhancement of software used in connection with services
provided by the Company that do not otherwise qualify as internally developed
software costs. The cost of internally developed software is capitalized and
included in property and equipment. The costs to develop such software are
capitalized in accordance with Statement of Position 98-1, Accounting for the
Costs of Computer Software Developed or Obtained for Internal Use, and begin
when management authorizes and commits to funding a project it believes will
be completed and used to perform the functions intended and the conceptual
formulation, design and testing of possible software project alternatives have
been completed. Pilot projects and projects where expected future economic
benefits are less than probable are not capitalized. Internally developed
software costs include the cost of software tools and licenses used in the
development of the Company's systems, as well as payroll and consulting costs.
Capitalized costs were $5.4 million, $10.2 million and $2.8 million for the
years ended September 30, 1999, 1998 and 1997, respectively.

   Completed projects are transferred to property and equipment at cost and
are amortized on a straight-line basis over their estimated useful lives,
generally two to three years. Amortization expense for the years ended
September 30, 1999, 1998 and 1997 was $7.1 million, $1.7 million and $69,000,
respectively.

   Stock-Based Compensation--The Company accounts for employee stock-based
compensation using the intrinsic value method of accounting prescribed in
Accounting Principles Board ("APB") Opinion No. 25, Accounting for Stock
Issued to Employees. The Company provides pro forma disclosures of net income
(loss) and income (loss) per share as required under Statement of Financial
Accounting Standard ("SFAS") No. 123, Accounting for Stock-Based Compensation.

   Income Taxes--The Company accounts for income taxes in accordance with SFAS
No. 109, Accounting for Income Taxes, which requires the recognition of
deferred tax assets and liabilities at tax rates expected to be in effect when
these balances reverse. Future tax benefits attributable to temporary
differences are recognized to the extent that realization of such benefits is
more likely than not.

  Changes in Accounting Principle--In April 1998, the American Institute of
Certified Public Accountants issued Statement of Position 98-5, Reporting on
the Cost of Start-up Activities, which is effective for fiscal years beginning
after December 15, 1998. The statement requires that the cost of start-up
activities be expensed as incurred rather than capitalized, with initial
application reported as the cumulative effect of a change in accounting
principle, as described in Accounting Principles Board Opinion Number 20,
Accounting Changes. The Company implemented SOP 98-5 on January 1, 1999 and,
as a result, recognized $469,000 of previously capitalized start-up costs, net
of tax, as a cumulative effect of a change in accounting principle. These
costs related primarily to the establishment of Telebanc Insurance Services.

   Earnings Per Share--Basic earnings per share ("EPS") is computed by
dividing net income by the weighted average common shares outstanding for the
period. Diluted EPS reflects the potential dilution that could occur if
securities or other contracts to issue common stock were exercised or
converted into common stock.

   Cash Equivalents--For purposes of reporting cash flows, the Company
considers all highly liquid investments with original maturities of three
months or less (except for amounts required to be segregated under Federal or
other regulations or investment securities designated as available-for-sale)
to be cash equivalents. Cash and equivalents are composed of interest-bearing
and non-interest-bearing deposits, certificates of deposit, funds due from
banks, and federal funds.


                                      81
<PAGE>

   Cash and Investments Required to be Segregated Under Federal or Other
Regulations--Cash and investments required to be segregated under Federal or
other regulations consist primarily of government backed securities purchased
under agreements to resell ("Resale Agreements"). Resale Agreements are
accounted for as collateralized financing transactions and are recorded at
their contractual amounts, which approximate fair value. Included in cash and
investments required to be segregated under Federal or other regulations is
$1.0 million and $2.4 million at September 30, 1999 and 1998, respectively,
which the Company is required to maintain in an overnight balance in its
account with the Federal Reserve Bank of Richmond.

   Loans Receivable-net--Loans receivable-net consist of mortgages that
management has the intent and ability to hold for the foreseeable future or
until maturity or pay-off. These loans are carried at amortized cost adjusted
for charge-offs, the allowance for loan losses, any deferred fees or costs on
purchased or originated loans and unamortized premiums or discounts on
purchased loans. Also included in loans receivable-net are loans receivable
held for sale. Loans receivable held for sale are mortgages acquired by the
Company and intended for sale in the secondary market and are carried at lower
of cost or estimated market value in the aggregate. The market value of these
mortgage loans is determined by obtaining market quotes for loans with similar
characteristics.

   Certain loans have been purchased by the Company with an expectation that
all contractual payments of the loan will not be collected. Discounts
attributable to credit issues are tracked separately, netted against the loan
balance, and are not included as a component of allowance for loan losses.
Discounts are accreted on a level yield basis only to the extent they are
expected to be realized.

  According to SFAS No. 114, Accounting by Creditors for Impairment of a Loan,
a loan is considered impaired when, based upon current information and events,
it is probable that a creditor will be unable to collect all amounts due
according to the contractual terms of the loan agreement. The term "all
amounts due" includes both the contractual interest and principal payments of
a loan as scheduled in the loan agreement. The Company has determined that
once a loan becomes ninety or more days past due, collection of all amounts
due is no longer probable, and the loan is, therefore, considered impaired.
The amount of impairment is measured based upon the fair value of the
underlying collateral and is reflected through the creation of a valuation
allowance.

   The loan portfolio is reviewed by the Company's management to set
provisions for estimated losses on loans, which are charged to earnings in the
current period. The allowance for loan losses represents management's estimate
of losses that have occurred as of the respective reporting date. In
determining the level of the allowance, Telebank has established both specific
and general allowances. The amount of specific reserves is determined through
a loan-by-loan analysis of non-performing loans and larger dollar non-single-
family mortgage loans. The general allowance is computed based on an
assessment of performing loans and are evaluated collectively. Each month, the
performing loan portfolio is stratified by asset type (one- to four-family,
commercial, consumer, etc.) and a range of expected loss ratios is applied to
each type of loan. Expected loss ratios range between 0.2% and 3.0% depending
upon asset type, loan-to-value ratio and current market and economic
conditions. The expected loss ratios are based on historical loss experience
adjusted to reflect industry loss experience. Management believes that an
upward adjustment to its historical loss rate is appropriate, at the present
time, in estimating the losses inherent in the loan portfolio due to the fact
that Telebank purchases, rather than originates in house, the majority of its
loans and the limited amount of historical loss experience to date.

   Loan and Commitment Fees, Discounts and Premiums--Loan fees and certain
direct loan acquisition costs are deferred and the net fee or cost recognized
into interest income using the interest method over the contractual life of
the loans. Premiums and discounts on loans receivable are amortized or
accreted, respectively, into income using the interest method over the
remaining period to contractual maturity and adjusted for anticipated
prepayments. Premiums and discounts on loans held for sale are recognized as
part of the loss or gain upon sale and not amortized or accreted,
respectively.

  Non-performing Assets--Non-performing assets consist of loans for which
interest is no longer being accrued, troubled loans that have been
restructured in order to increase the opportunity to collect amounts due

                                      82
<PAGE>

on the loan and real estate acquired in settlement of loans. Interest
previously accrued but not collected on non-accrual loans is reversed against
current income when a loan is placed on non-accrual status. Accretion of
deferred fees is discontinued for non-accrual loans. All loans at least ninety
days past due, as well as other loans considered uncollectable, are placed on
non-accrual status. Payments received on non-accrual loans are recognized as
interest income or applied to principal when it is doubtful that full payment
will be collected.

   Investments--The Company generally classifies its debt, mortgage-backed and
marketable equity securities in one of three categories: held-to-maturity,
available-for-sale, or trading. During 1999 and 1998, the Company held no
investments or mortgage-backed securities that it classified as held-to-
maturity.

   Available-for-sale securities represent a portfolio of commercial paper,
municipal bonds, certificates of deposit, corporate bonds, U.S. Government
obligations, asset-backed securities and money market funds. Unrealized gains
and losses, net of tax, are computed on the basis of average cost and are
included in other comprehensive income. Realized gains and losses and declines
in fair value judged to be other than temporary are included in revenues for
securities purchased and sold as a component of the Company's banking
operations; other amounts are included in non-operating income (expense). The
cost of securities sold is based on the average cost method and interest
earned is included in interest income or non-operating income.

   Trading securities are bought and held principally for the purpose of
selling them in the near term. Securities purchased for trading are carried at
market value. Realized and unrealized gains and losses on securities
classified as trading are included in other revenues and are derived using the
specific identification method for determining the cost of the security sold.

   Investments in entities of which the Company owns between 20% and 50% or
has the ability to exercise significant influence are accounted for under the
equity method. Other equity investments are accounted for using the cost
method.

  Property and Equipment--Property and equipment are carried at cost and are
depreciated on a straight-line basis over their estimated useful lives,
generally two to seven years. Leasehold improvements are stated at cost and
are amortized over the lesser of their estimated useful lives or the lease
term.

  Goodwill and Other Intangibles-Goodwill and other intangibles, comprised
primarily of goodwill, represents the excess of purchase price over the fair
value of net assets acquired resulting from acquisitions made by the Company.
Goodwill is being amortized using the straight-line method based on an
estimated useful life of fifteen to twenty years.

  Other Assets--Other assets primarily include purchased loan servicing
rights, premiums paid on interest rate caps, real estate acquired through
foreclosure, Federal Home Loan Bank ("FHLB") stock, and prepaid assets.

  Telebank services loans which underlie the loan servicing rights. The cost
of the loan servicing rights is amortized in proportion to, and over the
period of, the estimated net servicing income. Impairment of mortgage
servicing rights is assessed based on the fair value of those rights. Fair
values are estimated using discounted cash flows based on a current market
interest rate. For purposes of measuring impairment, the rights are stratified
based on mortgage product types. The amount of impairment recognized is the
amount by which the capitalized mortgage servicing rights exceed their fair
value in aggregate.

  Real estate properties acquired through foreclosure and held for sale
("REO") are recorded at fair value less estimated selling costs at
acquisition. Fair value is determined by appraisal or other appropriate method
of valuation. Losses estimated at the time of acquisition are charged to the
allowance for loan losses. Management performs periodic valuations and
establishes an allowance for losses through a charge to income if the carrying
value of a property exceeds its estimated fair value less selling costs. REO
was $539,000 and $1.5 million at September 30, 1999 and 1998, respectively.


                                      83
<PAGE>

  FHLB stock is carried at its amortized cost of $29.4 million and $25.2
million as of September 30, 1999 and 1998, respectively, and is included in
other assets.

  Foreign Currency Translation--Assets and liabilities of operations outside
of the United States are translated into U.S. dollars using the exchange rate
in effect at each period end. Revenues and expenses are translated at the
average exchange rate during the period. The effects of foreign currency
translation adjustments arising from differences in exchange rates from period
to period are deferred and included in other comprehensive income.

  Impairment of Long-Lived Assets--In the event that facts and circumstances
indicate that the carrying value of a long-lived asset, including associated
intangibles, may be impaired, an evaluation of recoverability is performed by
comparing the estimated future undiscounted cash flows associated with the
asset to the asset's carrying amount to determine if a write-down to market
value or discounted cash flow is required. No such write-downs were made for
the years ended September 30, 1999, 1998 or 1997.

  Financial Instruments With Off-Balance-Sheet Credit Risk--The Company uses
interest rate swaps, caps, floors and futures in the management of its
interest-rate risk. The Company is generally exposed to rising interest rates
because of the nature of the repricing of rate-sensitive assets as compared
with rate-sensitive liabilities. These instruments are used primarily to hedge
specific assets and liabilities. For interest rate swaps, the net interest
received or paid is treated as an adjustment to the interest income or expense
related to the hedged assets or obligations in the period in which such
amounts are due.

  In order to be eligible for hedge accounting treatment, high correlation
must be probable at the inception of the hedge transaction and must be
maintained throughout the hedge period. Upon the sale or disposition of the
hedged item, the hedging instrument is marked-to-market with changes recorded
in the statement of operations. Any gain or loss that is incurred upon
termination of a hedging instrument is added to the carrying value of the
hedged item and amortized over its remaining life. Premiums and fees
associated with interest rate caps are amortized to interest income or expense
on a straight-line basis over the lives of the contracts. For instruments that
are not designated or do not qualify as hedges, realized and unrealized gains
and losses are recognized in the statement of operations as gain or loss on
trading securities in the period during which they are incurred.

  Comprehensive Income--In fiscal 1999, the Company adopted SFAS No. 130,
Reporting Comprehensive Income, which requires that an enterprise report, by
major components and as a single total, the change in net assets during the
period from non-owner sources. Such information is included in the statements
of shareowners' equity.

  Segment Information--In fiscal 1999, the Company adopted SFAS No. 131,
Disclosures about Segments of an Enterprise and Related Information. Under
SFAS No. 131, the Company is required to use the management approach to
reporting its segments. The management approach designates the internal
organization that is used by management for making operating decisions and
assessing performance as the source of the Company's segments. The adoption of
SFAS No. 131 had no impact on the Company's net income (loss), balance sheet,
or shareowners' equity. The accounting policies of the segments are the same
as those described elsewhere in Note 2.

  New Accounting Standards--In June 1998, the Financial Accounting Standards
Board issued SFAS No. 133, Accounting for Derivative Instruments and Hedging
Activities. The new standard requires companies to record derivatives on the
balance sheet as assets or liabilities, measured at fair value. Gains or
losses resulting from changes in the values of those derivatives will be
reported in the statement of operations or as a deferred item, depending on
the use of the derivatives and whether they qualify for hedge accounting. The
key criterion for hedge accounting is that the derivative must be highly
effective in achieving offsetting changes in fair value or cash flows of the
hedged items during the term of the hedge. The effective date of SFAS No. 133
was delayed to fiscal 2001 by the issuance of SFAS No. 137. The Company
expects to implement SFAS 133 as of October 1, 2000. The Company has not yet
determined the effect, if any, of adopting this new standard.

  Use of Estimates--The preparation of the Company's consolidated financial
statements in conformity with accounting principles generally accepted in the
United States of America requires management to make estimates

                                      84
<PAGE>

and assumptions that affect the amounts reported in the consolidated financial
statements and related notes for the periods presented. Actual results could
differ from management's estimates. Material estimates for which a change is
reasonably possible in the near-term relate to the determination of the
allowance for loan losses, the fair value of investments and available-for-
sale mortgage-backed securities, loans receivable held for sale, trading
securities and the valuation of real estate acquired in connection with
foreclosures and mortgage servicing rights. In addition, the regulatory
agencies that supervise the financial services industry periodically review
Telebank's allowance for losses on loans. This review, which is an integral
part of their examination process, may result in additions or deductions to
the allowance for loan losses based on judgments with regard to available
information provided at the time of their examinations.

  Reclassifications--Certain items in these financial statements have been
reclassified to conform to the current period presentation.

3. BROKERAGE RECEIVABLES--NET AND PAYABLES

  Brokerage receivables--net and payables consist of the following (in
thousands):

<TABLE>
<CAPTION>
                                                              September 30,
                                                          ---------------------
                                                             1999       1998
                                                          ---------- ----------
   <S>                                                    <C>        <C>
   Receivable from customers and non-customers (less
    allowance for  doubtful accounts of $975 and $862 in
    1999 and 1998,  respectively).......................  $2,559,283 $1,010,013
   Receivable from brokers, dealers and clearing
    organizations:
     Net settlement and deposits with clearing
      organizations.....................................      20,066     21,158
     Deposits paid for securities borrowed..............     306,326    328,989
     Securities failed to deliver.......................       7,508        728
     Other..............................................      19,398      4,359
                                                          ---------- ----------
       Total brokerage receivables--net.................  $2,912,581 $1,365,247
                                                          ========== ==========

   Payable to customers and non-customers...............  $  946,760 $  361,030
   Payable to brokers, dealers and clearing
    organizations:
     Deposits received for securities loaned............   1,806,590    839,422
     Securities failed to receive.......................       7,235      1,222
     Other..............................................      63,627     42,839
                                                          ---------- ----------
       Total brokerage payables.........................  $2,824,212 $1,244,513
                                                          ========== ==========
</TABLE>

  Receivable from and payable to brokers, dealers and clearing organizations
result from the Company's brokerage activities. Receivable from customers and
non-customers represents credit extended to customers and non-customers to
finance their purchases of securities on margin. At September 30, 1999 and
1998, credit extended to customers and non-customers with respect to margin
accounts was $2,452 million and $956 million, respectively. Securities owned
by customers and non-customers are held as collateral for amounts due on
margin balances (the value of which is not reflected on the accompanying
consolidated balance sheets). Payable to customers and non-customers
represents free credit balances and other customer and non-customer funds
pending completion of securities transactions. The Company pays interest on
certain customer and non-customer credit balances.

4. MORTGAGE-BACKED AND RELATED SECURITIES

  Mortgage-backed and related securities represent participating interests in
pools of long-term first mortgage loans originated and serviced by the issuers
of the securities. The Company has also invested in collateralized mortgage
obligations ("CMOs"), which are securities issued by special purpose entities
generally collateralized by pools of mortgage-backed securities. The Company's
CMOs are senior tranches collateralized by federal agency securities or whole
loans. The fair value of mortgage-backed and related securities fluctuates
according to current interest rate conditions and prepayments. Fair value is
estimated using quoted market prices. For

                                      85
<PAGE>

illiquid securities, market prices are estimated by obtaining market price
quotes on similar liquid securities and adjusting the price to reflect
differences between the two securities, such as credit risk, liquidity, term,
coupon, payment characteristics and other information.

  The amortized cost basis and estimated fair values of available-for-sale
mortgage-backed securities at September 30, 1999 and 1998 are shown as follows
(in thousands):

<TABLE>
<CAPTION>
                                                Gross      Gross    Estimated
                                   Amortized  unrealized unrealized    fair
                                      cost      gains      losses     values
                                   ---------- ---------- ---------- ----------
   <S>                             <C>        <C>        <C>        <C>
   September 30, 1999:
     Private issuer............... $   76,167   $  267    $(1,882)  $   74,552
     US Government obligations....     30,891       52       (489)      30,454
     Collateralized mortgage
      obligations.................  1,326,400      273     (5,626)   1,321,047
                                   ----------   ------    -------   ----------
                                   $1,433,458   $  592    $(7,997)  $1,426,053
                                   ==========   ======    =======   ==========
   September 30,1998:
     Private issuer............... $  119,081   $3,191    $  (427)  $  121,845
     US Government obligations....     11,263       48         (5)      11,306
     Collateralized mortgage
      obligations.................    879,319    1,675     (1,982)     879,012
                                   ----------   ------    -------   ----------
                                   $1,009,663   $4,914    $(2,414)  $1,012,163
                                   ==========   ======    =======   ==========
</TABLE>

  The contractual maturities of available-for-sale mortgage-backed securities
at September 30, 1999 are shown as follows (in thousands):

<TABLE>
<CAPTION>
                                                                     Estimated
                                                          Amortized     fair
                                                             cost      values
                                                          ---------- ----------
   <S>                                                    <C>        <C>
   Due within one year................................... $      --  $      --
   Due within one to five years..........................      1,499      1,432
   Due with five to ten years............................     17,427     17,148
   Due after ten years...................................  1,414,532  1,407,473
                                                          ---------- ----------
                                                          $1,433,458 $1,426,053
                                                          ========== ==========
</TABLE>

  The Company pledged $832.0 million and $439.0 million of private issuer
mortgage-backed securities as collateral for repurchase agreements at
September 30, 1999 and 1998, respectively. The proceeds from sale and gross
realized gains and losses on available-for-sale mortgage-backed securities
that were sold as of September 30, 1999 were $308.3 million, $3.7 million and
$605,000, respectively. The proceeds from sale and gross realized gains and
losses on available-for-sale mortgage-backed securities that were sold as of
September 30, 1998 were $294.8 million, $2.4 million and $113,000,
respectively. The proceeds from sale and gross realized gains and losses on
available-for-sale mortgage-backed securities that were sold as of
September 30, 1997 were $112.4 million, $845,000 and $253,000, respectively.


                                      86
<PAGE>

5. LOANS RECEIVABLE--NET

  Loans receivable--net are summarized as follows (in thousands):

<TABLE>
<CAPTION>
                                                              September 30,
                                                           --------------------
                                                              1999       1998
                                                           ----------  --------
<S>                                                        <C>         <C>
First mortgage loans (principally conventional):
  Secured by one- to four-family residences............... $2,177,075  $897,169
  Secured by commercial real estate.......................      3,050     8,916
  Secured by mixed-use property...........................        945       929
  Secured by five or more dwelling units..................      1,330     3,223
  Secured by land.........................................        279       316
                                                           ----------  --------
    Total first mortgage loans............................  2,182,679   910,553
Other loans:
  Home equity and second mortgage loans...................      1,024     5,895
  Other...................................................        685     3,312
                                                           ----------  --------
    Total loans...........................................  2,184,388   919,760
Less:
  Net deferred loan origination fees......................        --        (13)
  Unamortized discounts, net..............................    (22,718)   (9,989)
  Other...................................................        --       (138)
                                                           ----------  --------
                                                            2,161,670   909,620
Less allowance for loan losses............................     (7,161)   (4,766)
                                                           ----------  --------
Loans receivable--net..................................... $2,154,509  $904,854
                                                           ==========  ========
</TABLE>

  The mortgage loans are located primarily in California, New Jersey and New
York according to the following percentages as of September 30, 1999: 32.1%,
8.6% and 5.6%, respectively. As of September 30, 1999, the mortgage loan
portfolio consisted of variable rate loans of $788.6 million, or 36.1%, and
fixed rate loans of $1.4 billion, or 63.9%. The weighted average maturity of
mortgage loans secured by one- to four-family residences is 318 months as of
September 30, 1999. Substantially all loans outstanding at September 30, 1999
and 1998 were serviced by other companies.

  As of September 30, 1999, the Company had commitments to purchase $189.1
million of fixed rate and $102.1 million of variable rate mortgage loans.
Loans past due ninety days or more and, therefore, on non-accrual status at
September 30, 1999 and 1998, are summarized as follows (in thousands):

<TABLE>
<CAPTION>
                                                                  September 30,
                                                                  -------------
                                                                   1999   1998
                                                                  ------ ------
<S>                                                               <C>    <C>
First mortgage loans:
  Secured by one- to four-family residences...................... $7,595 $7,727
  Secured by commercial real estate..............................    664    372
  Secured by land................................................    --     316
Home equity lines of credit and second mortgage loans............     21    255
Other............................................................     60    205
                                                                  ------ ------
    Total........................................................ $8,340 $8,875
                                                                  ====== ======
</TABLE>

  The interest accrual balance for each loan that enters non-accrual status is
reversed from income. If all non-performing loans had been performing during
1999, 1998 and 1997, Telebank would have recorded $550,000, $597,000 and
$739,000, respectively, in additional interest income. There were no
commitments to lend additional funds to these borrowers as of September 30,
1999 or 1998.


                                      87
<PAGE>

  Activity in the allowance for loan losses is summarized as follows (in
thousands):

<TABLE>
<CAPTION>
                                                           Years Ended
                                                          September 30,
                                                       ----------------------
                                                        1999    1998    1997
                                                       ------  ------  ------
   <S>                                                 <C>     <C>     <C>
   Allowance for loan losses, beginning of the year... $4,715  $3,594  $2,957
   Provision for loan losses..........................  2,783     905     921
   Loan loss allowance acquired in merger with Direct
    Financial Corporation (see note 23)...............   (168)    724     --
   Charge-offs--net...................................   (169)   (457)   (284)
                                                       ------  ------  ------
   Allowance for loan losses, end of year............. $7,161  $4,766  $3,594
                                                       ======  ======  ======
</TABLE>


  The table below presents impaired loans (in thousands):

<TABLE>
<CAPTION>
                                                                    Amount
                                        Total        Amount of    of recorded
                                 recorded investment specific  investment net of
                                  in impaired loans  reserves  specific reserves
                                 ------------------- --------- -----------------
<S>                              <C>                 <C>       <C>
  September 30, 1999:
   Impaired loans:
   Commercial real estate.......       $  664         $  293        $  371
   One- to four-family..........        1,138            113         1,025
                                       ------         ------        ------
    Total.......................       $1,802         $  406        $1,396
                                       ======         ======        ======
  September 30, 1998:
   Impaired loans:
   Commercial real estate.......       $  667         $  351        $  316
   One- to four-family..........        7,880          1,095         6,785
   Other........................          776             67           709
                                       ------         ------        ------
    Total.......................       $9,323         $1,513        $7,810
                                       ======         ======        ======
</TABLE>

  The average recorded investment in impaired loans for the years ended
September 30, 1999, 1998 and 1997, was $1.4 million, $1.4 million and $2.3
million, respectively. The Company's charge-off policy for impaired loans is
consistent with its charge-off policy for other loans; impaired loans are
charged-off when, in the opinion of management, all principal and interest due
on the impaired loan will not be fully collected. Consistent with the
Company's method for non-accrual loans, payments received on impaired loans
are recognized as interest income or applied to principal when it is doubtful
that full payment will be collected. For the years ended September 30, 1999
and 1998, the Company had no restructured loans.

                                      88
<PAGE>

6. INVESTMENTS

  Investments are comprised of trading and available-for-sale debt and equity
securities, as defined under the provisions of SFAS 115, Accounting for
Certain Investments in Debt and Equity Securities. Also included in
investments are investments in entities in which the Company owns between 20%
and 50% or has the ability to exercise significant influence, accounted for
under the equity method.

  The carrying amounts of investments are shown below (in thousands):

<TABLE>
<CAPTION>
                                                                September 30,
                                                              -----------------
                                                                1999     1998
                                                              -------- --------
   <S>                                                        <C>      <C>
   Trading securities........................................ $ 38,269 $ 29,584
   Available-for-sale investment securities..................  685,555  768,994
   Equity method and other investments.......................  106,505   13,515
                                                              -------- --------
       Total investments..................................... $830,329 $812,093
                                                              ======== ========
</TABLE>

  For the years ending September 30, 1999, 1998 and 1997, the Company
recognized $1.4 million, $569,000 and $564,000, respectively, in realized
gains from the sale of trading assets, as well as ($1.3 million), ($612,000)
and $640,000, respectively, in unrealized appreciation (depreciation) of
trading assets.

  The cost basis and estimated fair values of available-for-sale investment
securities, other than mortgage-backed securities, at September 30, 1999 and
1998 are shown below (in thousands):

<TABLE>
<CAPTION>
                                                  Gross      Gross    Estimated
                                      Amortized unrealized unrealized   fair
                                        cost      gains      losses    values
                                      --------- ---------- ---------- ---------
   <S>                                <C>       <C>        <C>        <C>
   September 30, 1999:
     Equity securities............... $ 44,471   $282,297   $    (50) $326,718
     Corporate bonds.................  157,530        235     (7,723)  150,042
     US Government obligations.......   59,541        360       (426)   59,475
     Money market funds..............   58,250        489       (236)   58,503
     Commercial paper................   46,499        391       (188)   46,702
     Municipal bonds.................   30,539        126     (1,275)   29,390
     Other investments...............   14,882          8       (165)   14,725
                                      --------   --------   --------  --------
                                      $411,712   $283,906   $(10,063) $685,555
                                      ========   ========   ========  ========
   September 30, 1998:
     Equity securities............... $ 38,853   $ 21,302   $    (12) $ 60,143
     Corporate bonds.................  158,543      1,043     (2,376)  157,210
     US Government obligations.......   74,167      1,350        (82)   75,435
     Money market funds..............   38,017         15        (66)   37,966
     Commercial paper................   54,999         23        (97)   54,925
     Municipal bonds.................  374,766        425       (627)  374,564
     Other investments...............    8,909         25       (183)    8,751
                                      --------   --------   --------  --------
                                      $748,254   $ 24,183   $ (3,443) $768,994
                                      ========   ========   ========  ========
</TABLE>


                                      89
<PAGE>

  The contractual maturities of available-for-sale debt securities at
September 30, 1999 are shown below (in thousands):

<TABLE>
<CAPTION>
                                                           Amortized  Estimated
                                                             cost    fair values
                                                           --------- -----------
   <S>                                                     <C>       <C>
   Due within one year.................................... $189,423   $190,243
   Due within one to five years...........................   11,730     11,739
   Due with five to ten years.............................    7,014      6,821
   Due after ten years....................................  159,074    150,034
                                                           --------   --------
                                                           $367,241   $358,837
                                                           ========   ========
</TABLE>

  The gross realized gains and losses on available-for-sale investment
securities that were sold in fiscal 1999 were $50.7 million and $291,000,
respectively. The gross realized gains and losses on available-for-sale
investment securities that were sold in fiscal 1998 were $1.3 million and
$8,000, respectively. The gross realized gains and losses on available-for-
sale investment securities that were sold in fiscal 1997 were $423,000 and
$34,000, respectively.

 Publicly-traded Equity Securities

  Included in available-for-sale equity securities are investments in several
companies that are publicly-traded totalling $317.8 million and $45.8 million
at September 30, 1999 and 1998, respectively, and are carried at fair value.
These companies include Knight/Trimark Inc., CriticalPath, Digital Island,
Message Media, E-LOAN and Versus. During fiscal 1999, the Company sold shares
of Knight/Trimark and CriticalPath generating proceeds of $50.9 million,
resulting in a pre-tax gain of $50.0 million. Unrealized gains related to
these investments were $282.3 million and $20.8 million at September 30, 1999
and 1998, respectively. There were no unrealized losses related to these
investments at September 30, 1999 or 1998. Certain of these investments are
currently subject to sale restriction agreements.

 Equity Method and Other Investments

  Equity method and other investments consist of (in thousands):

<TABLE>
<CAPTION>
                                                                September 30,
                                                               ----------------
                                                                 1999    1998
                                                               -------- -------
   <S>                                                         <C>      <C>
   Equity method investments:
     Joint ventures........................................... $ 20,862 $10,153
     Archipelago..............................................   25,149     --
     Venture funds ...........................................   36,270     --
     E*OFFERING ..............................................   11,391     --
   KAP Group..................................................    2,000   2,000
   Other investments..........................................   10,833   1,362
                                                               -------- -------
       Total equity method and other investments.............. $106,505 $13,515
                                                               ======== =======
</TABLE>

  In June 1998, the Company entered into a joint venture agreement with
SOFTBANK CORP. to form E*TRADE Japan to provide online securities trading
services to residents of Japan. As part of the transaction, the Company
invested approximately $8 million in exchange for a 42% ownership position in
this joint venture. Additionally, in July 1998, the Company entered into a
joint venture agreement with Electronic Share Information Ltd. ("ESI") to form
E*TRADE UK. The Company has a 42% interest in this joint venture. ESI is a
leading provider of Internet financial services in the UK (see Note 25).

  In January 1999, the Company acquired a 25 percent voting interest in
Archipelago Holdings, LLC ("Archipelago"). Archipelago owns 100 percent of
Archipelago, LLC, which operates an Electronic Communication Network ("ECN")
for Nasdaq stocks. In connection with such investment, the Company entered

                                      90
<PAGE>

into an agreement with Archipelago, which requires the Company to provide
certain operational and technical assistance to Archipelago. The agreement
provides that the Company will initially be entitled to representation on
Archipelago's board of managers in proportion to its holding of voting
interests. Archipelago has since completed numerous rounds of private
financing whereby the Company's ownership position was reduced to 12 percent.

  The Company has investments in four non-public, venture capital-backed
electronic commerce companies, which were contributed on October 8, 1999 to
form the E*TRADE eCommerce Fund, L.P. (the "Fund"). The Fund anticipates
raising additional capital from third parties and will invest primarily in
companies in the electronic commerce industry, as well as Internet
infastructure companies and other enabling technologies. The Company received
a limited partnership interest in the Fund. The Company also has a limited
partnership interest in a privately-managed venture capital fund.

  In February 1999, the Company acquired a 28 percent voting interest in
E*OFFERING Corp. ("E*OFFERING"), a full-service, Internet-based investment
bank. E*OFFERING provides individual and institutional investors access to
public offerings. E*OFFERING leverages the Internet to help improve the
process of raising capital for companies by reducing time to market and
underwriting costs traditionally associated with the registration process,
while broadening capital distribution. Additionally, E*OFFERING provides
after-market support and shareholder communication services. The Company
accounts for its investment in E*OFFERING under the equity method.

 KAP Group

  In June 1997, the Company invested $2,000,000 in KAP Group, LLC ("KAP
Group"), by means of a promissory note in the principal amount of $1,806,000
and through the purchase of a warrant for $194,000. The note bears interest at
7% per annum which, together with the principal amount, is due and payable in
July 2002. The warrant gives the Company the right to purchase shares of KAP
Group. KAP Group has invested substantially all of its assets in two other
entities, which were formed for the purpose of engaging in electronic options
trading. KAP Group investors include the Company's Chairman Emeritus of the
Board of Directors and others.

 Other Investments

  The Company has also made investments in non-public, venture capital-backed
high technology companies with which it does business and which provide
Internet-based services, as well as venture capital funds. These investments
represent less than 20% of the outstanding shares of these companies and are
accounted for under the cost method. At September 30, 1999 and 1998, the
Company believes that the fair value of these investments approximates their
carrying basis.

7. PROPERTY AND EQUIPMENT--NET

  Property and equipment--net consists of the following (in thousands):

<TABLE>
<CAPTION>
                                                               September 30,
                                                              -----------------
                                                                1999     1998
                                                              --------  -------
   <S>                                                        <C>       <C>
   Equipment ................................................ $106,732  $27,164
   Land and buildings........................................   13,765       46
   Leasehold improvements ...................................   26,620   16,136
   Software .................................................   74,397   28,038
   Furniture and fixtures ...................................   12,677    5,975
                                                              --------  -------
                                                               234,191   77,359
   Less accumulated depreciation and amortization ...........  (55,337) (22,554)
                                                              --------  -------
     Total property and equipment-net ....................... $178,854  $54,805
                                                              ========  =======
</TABLE>


                                      91
<PAGE>

8. RELATED PARTY RECEIVABLE

  During fiscal 1997, the Company made a relocation loan to Mr. Christos
Cotsakos, its Chairman of the Board and Chief Executive Officer, in the
aggregate principal amount of $3,147,000. The proceeds of this loan were used
to fund the purchase by Mr. Cotsakos of a personal residence in the Silicon
Valley area. The relocation loan accrued interest at the rate of 7% per annum.
The principal amount and accrued interest were repaid in May 1999.

9. LOANS SERVICED FOR OTHERS

  Mortgage loans serviced by Telebank for others are not included in the
accompanying consolidated balance sheets because the related loans are not
owned by the Company or any of its subsidiaries. The unpaid principal balances
of these loans at September 30, 1999 and 1998 are summarized as follows (in
thousands):

<TABLE>
<CAPTION>
                                                                September 30,
                                                              -----------------
                                                                1999     1998
                                                              -------- --------
<S>                                                           <C>      <C>
  Mortgage loans underlying pass-through securities:
   Federal Home Loan Mortgage Corporation.................... $146,895 $110,162
   Federal National Mortgage Association.....................   16,674  106,006
                                                              -------- --------
    Subtotal.................................................  163,569  216,168
  Mortgage loan portfolio serviced for:
   Other investors...........................................   20,284   28,855
                                                              -------- --------
    Total.................................................... $183,853 $245,023
                                                              ======== ========
</TABLE>

  Custodial escrow balances held in connection with the foregoing loans
serviced were approximately $3.5 million and $740,000 at September 30, 1999
and 1998, respectively.

  Included in other assets are purchased mortgage servicing rights of $1.9
million and $2.4 million as of September 30, 1999 and 1998, respectively. For
the periods ended September 30, 1999, 1998 and 1997 amortization expense of
loan servicing rights was $847,000, $925,000 and $547,000, respectively.

10. BANKING DEPOSITS

  Telebank initiates deposits directly with customers through contact over the
Internet, phone, mail, and walk-in at its facility. Deposits are summarized as
follows (in thousands):

<TABLE>
<CAPTION>
                                Weighted
                                 Average
                                  Rate             Amount           Percent
                                ----------  --------------------- ------------
                                               September 30,
                                ----------------------------------------------
                                1999  1998     1999       1998    1999   1998
                                ----  ----  ---------- ---------- -----  -----
<S>                             <C>   <C>   <C>        <C>        <C>    <C>
  Demand accounts, non-interest
   bearing.....................  -- %  -- % $    3,524 $    5,605   0.2%   0.5%
  Demand accounts, interest-
   bearing..................... 3.86  3.81      41,083      4,721   1.9    0.4
  Money market................. 4.80  4.70     308,588    204,551  14.2   16.9
  Passbook savings............. 3.00  3.00         646        525   0.1    0.1
  Certificates of deposit...... 5.88  5.93   1,741,743    926,983  80.5   76.6
  Brokered callable
   certificates of deposit..... 6.62  6.16      67,098     67,085   3.1    5.5
                                            ---------- ---------- -----  -----
   Total.......................             $2,162,682 $1,209,470 100.0% 100.0%
                                            ========== ========== =====  =====
</TABLE>

                                      92
<PAGE>

  Certificates of deposit and money market accounts, classified by rates at
September 30, 1999 and 1998 are as follows (in thousands):

<TABLE>
<CAPTION>
                                                               September 30,
                                                           ---------------------
                                                              1999       1998
                                                           ---------- ----------
<S>                                                        <C>        <C>
  Less than 4%............................................ $    1,882 $      429
  4-5.99%.................................................  1,440,573    756,618
  6-7.99%.................................................    674,341    440,711
  8-9.99%.................................................        610        793
  Greater than 10%........................................         23         68
                                                           ---------- ----------
   Total.................................................. $2,117,429 $1,198,619
                                                           ========== ==========
</TABLE>

  At September 30, 1999, scheduled maturities of certificates of deposit and
money market accounts are as follows (in thousands):

<TABLE>
<CAPTION>
                              Less
                            than one   1-2      2-3      3-4     4-5
                              year    years    years    years   years  5+ years   Total
                            -------- -------- -------- ------- ------- -------- ----------
   <S>                      <C>      <C>      <C>      <C>     <C>     <C>      <C>
   Less than 4%............ $    720 $    457 $    439 $   118 $   --  $    148 $    1,882
   4-5.99%.................  446,104  754,875  169,624  24,744  11,514   33,712  1,440,573
   6-7.99%.................      167   89,838  257,792  56,799  56,656  213,089    674,341
   8-9.99%.................        6      100      --      --      --       504        610
   Greater than 10%........        1       22      --      --      --       --          23
                            -------- -------- -------- ------- ------- -------- ----------
                            $446,998 $845,292 $427,855 $81,661 $68,170 $247,453 $2,117,429
                            ======== ======== ======== ======= ======= ======== ==========
</TABLE>

  The aggregate amount of certificates of deposit with denominations greater
than or equal to $100,000 was $220.4 million and $197.5 million at September
30, 1999 and 1998, respectively.

  Interest expense on deposits for the years ended September 30, 1999, 1998
and 1997 is summarized as follows (in thousands):

<TABLE>
<CAPTION>
                                                             September 30,
                                                        -----------------------
                                                         1999    1998    1997
                                                        ------- ------- -------
<S>                                                     <C>     <C>     <C>
  Money market......................................... $12,206 $ 7,961 $ 6,353
  Passbook savings.....................................      17      16      27
  Checking.............................................     688      46     --
  Certificates of deposit..............................  66,477  36,890  19,578
  Brokered callable certificates of deposit............   4,450   3,638     --
                                                        ------- ------- -------
   Total............................................... $83,838 $48,551 $25,958
                                                        ======= ======= =======
</TABLE>

  Accrued interest payable on deposits at September 30, 1999 and 1998 was $2.8
million and $3.4 million, respectively.

                                      93
<PAGE>

11. BORROWINGS BY BANK SUBSIDIARY

  Borrowings by bank subsidiary is comprised of (dollars in thousands):

<TABLE>
<CAPTION>
                                                     Weighted                    Weighted
                                     September 30,    average    September 30,    average
                                         1999      interest rate     1998      interest rate
                                     ------------- ------------- ------------- -------------
   <S>                               <C>           <C>           <C>           <C>
   Advances from the FHLB of
    Atlanta due:
   1999............................   $   81,000       5.61%       $466,500        5.19%
   2000............................       31,000       5.29           6,000        5.30
   2001............................      265,000       5.47             --          --
   2002............................      100,000       5.76             --          --
                                      ----------                   --------
     Total FHLB advances...........      477,000       5.55         472,500        5.19
   Securities sold under repurchase
    agreements ....................      790,474       5.32         401,100        5.69
   Other borrowings................          --         --            3,335         --
                                      ----------                   --------
   Total borrowings by bank
    subsidiary.....................   $1,267,474                   $876,935
                                      ==========                   ========
</TABLE>

  All advances are floating rate advances and adjust daily to the Federal
Funds Rate or quarterly or semi-annually to the London InterBank Offering Rate
("LIBOR") rate. In 1999 and 1998, the advances were collateralized by a
specific lien on mortgage loans in accordance with an "Advances, Specific
Collateral Pledge and Security Agreement" with the FHLB of Atlanta, executed
September 10, 1980. Under this agreement, Telebank is required to maintain
qualified collateral equal to 120 to 160 percent of Telebank's FHLB advances,
depending on the collateral type. As of September 30, 1999 and 1998, the
Company secured these advances with an assignment of specific mortgage loan
collateral from its loan and mortgage-backed security portfolio. These one- to
four-family whole first mortgage loans and securities pledged as collateral
totaled approximately $176.7 million and $647.6 million at September 30, 1999
and 1998, respectively. The Company is required to be a member of the FHLB
System and to maintain an investment in the stock of the FHLB of Atlanta at
least equal to the greater of one percent of the unpaid principal balance of
its residential mortgage loans or one percent of 30 percent of its total
assets or one-twentieth of its outstanding advances from the FHLB.

  Information concerning borrowings under fixed- and variable-rate coupon
repurchase agreements is summarized as follows (dollars in thousands):

<TABLE>
<CAPTION>
                                                   Years Ended September 30,
                                                   --------------------------
                                                       1999          1998
                                                   ------------  ------------
   <S>                                             <C>           <C>
   Weighted average balance during the year
    (calculated on a daily basis)................. $    555,552  $    259,846
   Weighted average interest rate during the year
    (calculated on a daily basis).................         5.32%         5.69%
   Weighted average interest rate at year-end.....         5.47%         5.52%
   Maximum month-end balance during the year...... $    790,474  $    519,078
   Balance at year-end............................ $    790,474  $    401,100
   Mortgage-backed securities underlying the
    agreements as of the end of the year:
     Carrying value, including accrued interest... $    863,598  $    441,323
     Estimated market value....................... $    832,397  $    438,955
</TABLE>

  The securities sold under repurchase agreements at September 30, 1999 are
due in less than one year. The Company enters into sales of securities under
agreements to repurchase the same securities. Repurchase agreements are
collateralized by fixed and variable rate mortgage-backed securities or
investment grade securities. Repurchase agreements are treated as financings,
and the obligations to repurchase securities sold are reflected as a liability
in the balance sheet. The dollar amount of securities underlying the agreement
remains in the asset accounts. The securities underlying the agreements are
Depository Trust Corporation and book entry securities, and the brokers retain
possession of the securities collateralizing the repurchase agreements. If the
counterparty in a repurchase agreement were to fail, the Company might incur
an accounting loss for the excess

                                      94
<PAGE>

collateral posted with the counterparty. As of September 30, 1999, there were
no counterparties with which the Company's amount at risk exceeded 10% of the
Company's shareowners' equity.

12. NOTES PAYABLE AND SHORT-TERM FUNDING

  The principal source of financing for E*TRADE Securities' margin lending
activity is cash balances in customers' accounts and financing obtained from
other broker-dealers through E*TRADE Securities' stock loan program. E*TRADE
Securities also maintains financing facilities with banks totaling $325
million to finance margin lending. There were no borrowings outstanding under
these lines at September 30, 1999 or 1998.

13. SUBORDINATED DEBT

  In 1994, Telebanc issued 17,250 units of subordinated debt at a price of
$17.3 million. The units each consisted of $1,000 of 11.5% subordinated notes
due in 2004 and 20 detachable warrants to purchase common stock. The total
value of the 345,000 warrants resulted in an original issue discount on the
subordinated debt in the amount of $899,300. The warrants became transferable
on November 27, 1994 and are exercisable on or after May 27, 1995. In June
1999, Telebanc redeemed all of the outstanding $17.3 million face amount of
subordinated debt at a price of 105.75% of the principal amount plus accrued
interest. Telebanc wrote off both the related 5.75% premium and the remaining
unamortized discount as an extraordinary loss on the early extinguishment of
debt, totaling approximately $1.3 million, net of tax.

  In February 1997, Telebanc sold $29.9 million of units in the form of 4%
convertible preferred stock and 9.5% senior subordinated notes and warrants to
investment partnerships managed by Conning & Co., CIBC Wood Gundy Argosy
Merchant Fund 2, LLC, General American Life Insurance Company, The Progressive
Corporation, and The Northwestern Mutual Life Insurance Company. Upon the sale
of the units, representatives from the Conning partnerships and the CIBC
Merchant Fund were appointed to Telebanc's board of directors. The units
consisted of $13.7 million in 9.5% senior subordinated notes with 198,088
detachable warrants, $16.2 million in 4.0% convertible preferred stock, par
value $0.01 (the "Preferred Stock"), and rights to 205,563 contingent
warrants. The non-contingent warrants, which in total entitle the bearers to
purchase 831,969 shares of E*TRADE common stock, are exercisable at $2.26 per
share with an expiration date of February 28, 2005. The Preferred Stock
converted to 5,038,906 shares of E*TRADE common stock upon consummation of
Telebanc's equity offering on July 28, 1998. The contingent warrants, which in
total entitle the bearers to purchase 215,841 shares of E*TRADE common stock,
may be exercised upon a change of control or at any time after February 19,
2002. In June 1999, the Company redeemed all of the outstanding $13.7 million
face amount of subordinated debt at par. Telebanc wrote off the remaining
unamortized discount as an extraordinary loss on the early extinguishment of
debt, totaling approximately $691,000, net of tax.

14. INCOME TAXES

  The components of income tax expense (benefit) are as follows (in
thousands):

<TABLE>
<CAPTION>
                                                       Years Ended September
                                                                30,
                                                      -------------------------
                                                        1999     1998    1997
                                                      --------  ------  -------
   <S>                                                <C>       <C>     <C>
   Current:
     Federal ........................................ $  6,133  $1,483  $ 7,380
     Foreign ........................................      236     227      705
     State ..........................................    1,110    (189)   2,443
                                                      --------  ------  -------
       Total current ................................    7,479   1,521   10,528
                                                      --------  ------  -------
   Deferred:
     Federal ........................................  (30,522)   (229)   1,329
     State ..........................................   (8,263)    581      (70)
                                                      --------  ------  -------
       Total deferred ...............................  (38,785)    352    1,259
                                                      --------  ------  -------
   Income tax expense (benefit) ..................... $(31,306) $1,873  $11,787
                                                      ========  ======  =======
</TABLE>


                                      95
<PAGE>

  The components of pre-tax income (loss) before minority interest in
subsidiary are as follows (in thousands):

<TABLE>
<CAPTION>
                                                        Years Ended September
                                                                 30,
                                                       ------------------------
                                                         1999     1998   1997
                                                       --------  ------ -------
<S>                                                    <C>       <C>    <C>
  Domestic............................................ $(84,027) $2,901 $31,508
  Foreign.............................................    5,280   3,636   4,083
                                                       --------  ------ -------
  Total pre-tax income (loss) ........................ $(78,747) $6,537 $35,591
                                                       ========  ====== =======
</TABLE>

  Deferred income taxes are recorded when revenues and expenses are recognized
in different periods for financial statement and tax return purposes. The
temporary differences and tax carryforwards that created deferred tax assets
(liabilities) are as follows (in thousands):

<TABLE>
<CAPTION>
                                                              September 30,
                                                            -------------------
                                                              1999       1998
                                                            ---------  --------
   <S>                                                      <C>        <C>
   Deferred tax assets:
     Reserves and allowances .............................. $   4,519  $  2,474
     Net operating loss carryforwards .....................    80,415    12,173
     Depreciation and amortization ........................     1,188       643
     Deferred compensation ................................     1,373       999
     Capitalized technology development ...................     5,290       --
     Undistributed earnings in subsidiaries ...............     5,261       --
     Acquisition of Digital Financial Corporation..........     1,997     2,770
     Other ................................................     2,530       697
                                                            ---------  --------
       Total deferred tax assets ..........................   102,573    19,756
                                                            ---------  --------
   Deferred tax liabilities:
     Internally developed software ........................    (1,709)   (5,783)
     Gain on investments ..................................  (109,054)   (9,500)
     Purchased software ...................................    (3,024)      --
     Other ................................................      (304)   (1,200)
                                                            ---------  --------
       Total deferred tax liabilities .....................  (114,091)  (16,483)
   Valuation allowance ....................................    (1,629)     (939)
                                                            ---------  --------
   Net deferred tax asset (liability) ..................... $ (13,147) $  2,334
                                                            =========  ========
</TABLE>

  The Company recorded a valuation allowance of $1.6 million and $939,000 for
the deferred tax assets at September 30, 1999 and 1998, respectively, as full
realization of net operating loss carry forwards is not expected in certain
foreign countries.

  The effective tax rates differed from the federal statutory rates as
follows:

<TABLE>
<CAPTION>
                                                  Years Ended September 30,
                                                  -----------------------------
                                                    1999       1998     1997
                                                  --------   --------  --------
   <S>                                            <C>        <C>       <C>
   Federal statutory rate ......................     (35.0)%     35.0%    35.0%
   State income taxes, net of federal tax
    benefit ....................................      (5.9)       4.7      5.5
   Income (loss) of Subchapter S corporation ...       --        19.4     (1.3)
   Nondeductible acquisition costs .............       3.3        7.2      --
   Tax-exempt interest .........................      (1.7)     (38.1)    (1.2)
   Benefit of lower tax rates in foreign
    jurisdictions ..............................      (2.1)      (3.5)    (3.8)
   Amortization of goodwill.....................       0.7        6.6      --
   Other .......................................       0.9       (2.6)    (1.1)
                                                  --------   --------  -------
   Effective tax rate ..........................     (39.8)%     28.7%    33.1%
                                                  ========   ========  =======
</TABLE>


                                      96
<PAGE>

  Prior to being acquired by the Company, ShareData was a Subchapter S
corporation and was not subject to federal and state corporate income taxes.

   The Company has not provided deferred income taxes on approximately $23.1
million of undistributed earnings in its foreign subsidiaries as it is the
Company's intention to permanently reinvest such earnings.

   At September 30, 1999, the Company had net operating loss carry forwards of
approximately $218.7 million and $68.4 million for federal and state income
tax purposes, respectively. These carryforwards expire through 2019 and 2004,
respectively. The net operating loss carryforwards available for state tax
purposes are substantially less than for federal tax purposes, primarily
because only 50% of net operating losses can be utilized to offset future
state taxable income. The extent to which the loss carryforwards can be used
to offset future taxable income may be limited, depending on the extent of
ownership changes within any three year period.

15. MANDATORILY REDEEMABLE PREFERRED SECURITIES

   On April 30, 1996, TIR issued 3,000,000, 8% cumulative redeemable
preference shares, $1 par, which were redeemable at par value from time to
time or, if not previously redeemed, on April 30, 2001. These shares were
redeemed upon the closing of the TIR acquisition on August 31, 1999.

   Dividend payments on the 8% cumulative preference shares are included
within retained earnings (deficit) and are deducted from net income or added
to net loss when computing income (loss) applicable to common stock,
respectively.

   In June 1997, Telebanc formed Telebanc Capital Trust I ("TCT I"), which in
turn sold, at par, 10,000 shares of trust preferred securities, Series A,
liquidation amount of $1,000, for a total of $10.0 million. TCT I is a
business trust formed for the purpose of issuing capital securities and
investing the proceeds in junior subordinated debentures issued by Telebanc.
The trust preferred securities mature in 2027 and have an annual dividend rate
of 11.0%, or $1.1 million, payable semi-annually, beginning in December 1997.
The net proceeds were used for general corporate purposes, including to fund
Telebank operations and the creation and expansion of its financial service
and product operations.

   In May 1999, Telebanc purchased $1.0 million face amount of TCT I trust
preferred securities on the open market at a price of 112.5%. Telebanc deemed
these repurchased securities to be retired and, therefore, wrote off the
resulting premium and a proportionate share of the discount on TCT I
securities against additional paid-in-capital. For the year ended September
30, 1999, Telebanc has assumed that this amount, totaling $174,000, increases
net loss for earnings per share purposes.

   In July 1998, Telebanc formed Telebanc Capital Trust II ("TCT II"), a
business trust formed solely for the purpose of issuing capital securities.
TCT II sold, at par, 1,100,000 shares of Beneficial Unsecured Securities,
Series A, (the "BLUS SM"), with a liquidation amount of $25, for a total of
$27.5 million and invested the net proceeds in Telebanc's 9.0% Junior
Subordinated Deferrable Interest Debentures, Series A. The BLUS SM, mature in
2028 and have an annual dividend rate of 9.0%, payable quarterly, beginning in
September 1998. The net proceeds were used for general corporate purposes,
which include funding Telebanc's continued growth and augmenting working
capital.

   In June 1999, Telebanc purchased $3.6 million face amount of TCT II trust
preferred securities on the open market at par. In July 1999, Telebanc
purchased an additional $500,000 face amount of TCT II trust preferred
securities on the open market at par. Telebanc deemed these repurchased
securities to be retired and, therefore, wrote off a proportionate share of
the discount on TCT II securities against additional paid-in capital. For the
year ended September 30, 1999, Telebanc has assumed that this amount, which
totals $236,000, increases net loss for earnings per share purposes.

  All of the capital securities of TCT I and TCT II (together the "Trusts")
are owned by Telebanc. The guarantees for the Trusts, together with
obligations under the trust agreements as assumed in the Company's acquisition
of Telebanc, and the indenture and junior subordinated debentures, constitute
a full, irrevocable and unconditional guarantee by the Company of the capital
securities issued by TCT I and TCT II.


                                      97
<PAGE>

16. SHAREOWNERS' EQUITY

 Stock Issuances

   In August 1997, the Company completed a secondary public offering of
29,220,000 shares of the Company's common stock at a price of $6.88 per share.
The proceeds to the Company from the offering, net of underwriting discounts
and offering expenses of $14.8 million, were $188.8 million. In July and
August 1998, Telebanc sold 10,867,500 shares of common stock to the public at
an offering price of $6.90. Simultaneously, pursuant to a conversion agreement
dated May 15, 1998, Telebanc's 29,900 outstanding shares of preferred stock
converted to 5,038,906 shares of common stock, upon consummation of Telebanc's
equity offering on July 28, 1998. In addition, upon the conversion, Telebanc
issued a special dividend in the amount of 251,948 shares of common stock to
the holders of the preferred stock.

   In July 1998, the Company entered into an agreement to issue and sell
62,600,000 shares of common stock to SOFTBANK Holdings, Inc. for an aggregate
purchase price of $400 million.

 Stock Option Plans

   The Company's stock option plans provide for the granting of nonqualified
or incentive stock options to officers, directors, key employees and
consultants for the purchase of shares of the Company's common stock at a
price determined by the board of directors at the date the option is granted.
The options are generally exercisable ratably over a four-year period from the
date the option is granted and expire within ten years from the date of grant.

   In July 1996, the shareowners of the Company approved the 1996 Stock
Incentive Plan (the "1996 Plan") and reserved 16,000,000 shares of common
stock for future grants. Following adoption, no additional grants may be made
under any prior plans. The 1996 Plan is divided into three components: the
Discretionary Option Grant Program, the Stock Issuance Program and the
Automatic Option Grant Program. Under the Discretionary Option Grant Program,
options may be granted to purchase shares of common stock at an exercise price
not less than the fair market value of those shares on the grant date to
eligible associates. The Stock Issuance Program allows for individuals to be
issued shares of common stock directly through the purchase of such shares at
a price not less than the fair market value of those shares at the time of
issuance or as a bonus tied to the performance of services. Under the
Automatic Option Grant Program, options are automatically granted at periodic
intervals to eligible non-associate members of the board of directors to
purchase shares of common stock at an exercise price equal to the fair market
value of those shares on the grant date.

   During fiscal 1999, two consultants were granted options to purchase
800,000 shares of the Company's common stock at $4.25 per share. Such options
were immediately vested. Accordingly, the Company recorded an expense of
$2,200,000 for the estimated fair value of these options.

   A summary of stock option activity follows (in thousands):
<TABLE>
<CAPTION>
                                                                        Weighted
                                                                        Average
                                                              Number of Exercise
                                                               Shares    Price
                                                              --------- --------
   <S>                                                        <C>       <C>
   Outstanding at September 30, 1996.........................  26,826    $ 0.86
     Granted.................................................  12,042    $ 5.09
     Exercised...............................................  (7,072)   $ 0.23
     Canceled................................................  (4,005)   $ 1.74
                                                               ------
   Outstanding at September 30, 1997.........................  27,791    $ 2.72
     Granted.................................................  16,032    $ 5.66
     Exercised...............................................  (3,642)   $ 1.41
     Canceled................................................  (2,850)   $ 4.31
                                                               ------
   Outstanding at September 30, 1998.........................  37,331    $ 3.94
     Granted.................................................  11,017    $10.87
     Exercised...............................................  (7,999)   $ 2.43
     Canceled................................................  (2,034)   $ 6.00
                                                               ------
   Outstanding at September 30, 1999.........................  38,315    $ 7.84
                                                               ======
</TABLE>


                                      98
<PAGE>

<TABLE>
<CAPTION>
                                                              September 30,
                                                           --------------------
                                                            1999   1998   1997
                                                           ------ ------ ------
   <S>                                                     <C>    <C>    <C>
   Options available for grant............................  6,619 14,893 28,044
   Options exercisable.................................... 10,685  9,295  4,511
   Options exercisable weighted average exercise price....  $3.98  $2.75  $1.26
</TABLE>

  On October 22, 1998, the Company implemented an option cancellation /
regrant program pursuant to which associates who held outstanding stock
options with an exercise price in excess of $4.25 per share were able to
cancel the previously issued options and receive the same number of new
options at an exercise price of $4.25, the closing price of the Company's
common stock on October 22, 1998. Each new option has a maximum term of ten
years, subject to earlier termination upon the optionee's cessation of
service, and will become exercisable in a series of four successive equal
annual installments over the optionee's period of continued service which the
Company measured from October 22, 1998, the regrant date. Options covering a
total of 14,422,604 shares of the Company's common stock were cancelled and
regranted under the program. The cancellation and regranting of such shares
has been excluded from the stock option activity schedule above.

  The following table summarizes information on outstanding and exercisable
stock options as of September 30, 1999:

<TABLE>
<CAPTION>
                                    Options Outstanding           Options Exercisable
                            ----------------------------------- -----------------------
                                            Weighted
                                Number       Average   Weighted     Number     Weighted
                            Outstanding as Contractual Average  Exercisable as Average
   Range of Exercisable       of 9/30/99      Life     Exercise   of 9/30/99   Exercise
   Prices                   (in thousands)   (Years)    Price   (in thousands)  Price
   --------------------     -------------- ----------- -------- -------------- --------
   <S>                      <C>            <C>         <C>      <C>            <C>
   $0.10-$2.63.............      8,734        6.39      $ 1.28       4,435      $ 1.36
   $2.64-$4.25.............     13,731        8.78      $ 4.10       1,489      $ 3.68
   $4.27-$6.92.............      8,135        8.73      $ 5.43       4,289      $ 5.02
   $7.06-$24.78............      6,617        9.67      $22.21         472      $20.12
   $25.00-$58.75...........      1,098        9.65      $38.04           -           -
                                ------                              ------
   $0.10-$58.75............     38,315        8.40      $ 7.84      10,685      $ 3.98
                                ======                              ======
</TABLE>

 Stock Purchase Plan

  In July 1996, the shareowners of the Company approved the 1996 Stock
Purchase Plan (the "Purchase Plan"), and reserved 2,600,000 shares of common
stock for sale to associates at a price no less than 85% of the lower of the
fair market value of the common stock at the beginning of the two-year
offering period or the end of each of the six-month purchase periods.

                                      99
<PAGE>

 Additional Stock Plan Information

  In accordance with SFAS No. 123, Accounting for Stock-Based Compensation,
the Company applied APB Opinion 25 and related interpretations in accounting
for its stock option plans, and accordingly does not record compensation costs
on grants to associates. If the Company had elected to recognize compensation
cost based on the fair value of the option granted at the grant date as
prescribed by SFAS No. 123, net income (loss) and income (loss) per share,
basic and diluted, would have been reduced (increased) to the pro forma
amounts shown below (in thousands, except per share amounts):

<TABLE>
<CAPTION>
                                                   Years Ended September 30,
                                                   ----------------------------
                                                     1999       1998     1997
                                                   ---------  --------  -------
   <S>                                             <C>        <C>       <C>
   As Reported
   Income (loss) applicable to common stock....... $ (52,314) $    950  $22,624
   Income (loss) per share-basic ................. $   (0.20) $  (0.00) $  0.16
   Income (loss) per share-diluted ............... $   (0.20) $  (0.00) $  0.14

   Pro Forma
   Income (loss) applicable to common stock....... $(125,751) $(23,945) $15,275
   Income (loss) per share-basic ................. $   (0.47) $  (0.13) $  0.11
   Income (loss) per share-diluted ............... $   (0.47) $  (0.13) $  0.09
</TABLE>

  The Company's calculations were made using the minimum value method and
Black-Scholes option pricing models with the following weighted average
assumptions:

<TABLE>
<CAPTION>
                                                                  Years Ended
                                                                 September 30,
                                                                 ----------------
                                                                 1999  1998  1997
                                                                 ----  ----  ----
   <S>                                                           <C>   <C>   <C>
   Dividend yield............................................... --     --    --
   Expected volatility.......................................... 105%   75%   65%
   Risk-free interest rate......................................   6%    6%    6%
   Expected life of option following vesting (in months)........  12    12    12
</TABLE>

  Under SFAS No. 123, the fair value of stock-based awards to associates is
calculated using option pricing models, even though such models were developed
to estimate the fair value of freely tradable, fully transferable options
without vesting restrictions, which significantly differ from the Company's
stock option awards. These models also require subjective assumptions,
including future stock price volatility and expected time to exercise, which
greatly affect the calculated values.

  The Company's calculations are based on a multiple option valuation approach
and forfeitures are recognized as they occur. The valuations of the computed
weighted average fair values of option grants under SFAS No. 123 in fiscal
1999, 1998 and 1997 were $8.41, $2.95 and $2.55, respectively.

 Retirement Plans

  The Company has a 401(k) salary deferral program for eligible associates who
have met certain service requirements. The Company matches certain associate
contributions; additional contributions to this plan are at the discretion of
the Company. Additionally, TIR has a 401(k) profit-sharing plan and other
various defined contribution plans covering substantially all TIR associates.
TIR's contributions to these plans range from 3% to 7% of eligible associate
base salaries. Total contribution expense under these plans for the years
ended September 30, 1999, 1998 and 1997, was $1,556,000, $570,000 and
$380,000, respectively.

 Employee Stock Ownership Plan

  Telebanc sponsored an Employee Stock Ownership Plan ("ESOP"). All employees
of Telebanc who met limited qualifications participated in the ESOP. Under the
ESOP, Telebanc made contributions to a separate trust fund maintained
exclusively for the benefit of those employees who became participants. The
ESOP previously

                                      100
<PAGE>

borrowed from Telebanc and used the proceeds to acquire common stock. The ESOP
shares initially were pledged as collateral for its debt to Telebanc. As the
debt is repaid, shares are released from collateral and allocated to active
employees, based on the proportion of debt service paid in the year.
Accordingly, the shares pledged as collateral are reported as unearned ESOP
shares in the balance sheet. As shares are released from collateral, the
Company reports compensation expense equal to the current market price of the
shares. As of September 30, 1999 and 1998, the ESOP owned 935,432 and 913,385
shares, respectively, of the Company's common stock, with approximately
501,438 and 468,300 shares allocated, respectively. As of September 30, 1999
and 1998, the fair value of unearned shares held by the ESOP was $9.0 million
and $7.2 million, respectively. Compensation expense was $3.3 million,
$391,000 and $247,000 for the years ended September 30, 1999, 1998 and 1997,
respectively. Following the Company's acquisition of Telebanc, no new
employees are eligible for participation in the ESOP.

17. INCOME (LOSS) PER SHARE

  The following table sets forth the computation of the numerator and
denominator used in the computation of basic and diluted income (loss) per
share (in thousands):

<TABLE>
<CAPTION>
                                                   September 30,
                                   ----------------------------------------------
                                     1999           1998              1997
                                   ---------  ----------------- -----------------
                                                        Diluted           Diluted
                                     Basic      Basic   income    Basic   income
                                     loss      income     per    income     per
                                   per share  per share  share  per share  share
                                   ---------  --------- ------- --------- -------
<S>                                <C>        <C>       <C>     <C>       <C>
Numerator:
  Income (loss) before cumulative
   effect of accounting change
   and extraordinary loss .......  $(49,638)   $ 3,302  $ 3,302  $23,410  $23,410
  Premium on redemption of trust
   preferred securities(a).......      (410)       --       --       --       --
                                   --------    -------  -------  -------  -------
Adjusted income (loss) before
 cumulative effect of accounting
 change and extraordinary loss...   (50,048)     3,302    3,302   23,410   23,410
Cumulative effect of accounting
 change, net of tax..............      (469)       --       --       --       --
Extraordinary loss on early
 extinguishment of subordinated
 debt, net of tax................    (1,985)       --       --       --       --
                                   --------    -------  -------  -------  -------
Adjusted net income (loss).......   (52,502)     3,302    3,302   23,410   23,410
Less: preferred stock dividends..       222      2,352    2,352      786      786
                                   --------    -------  -------  -------  -------
Income (loss) applicable to
 common stock....................  $(52,724)   $   950  $   950  $22,624  $22,624
                                   ========    =======  =======  =======  =======
Denominator:
  Weighted average shares
   outstanding...................   266,036    190,370  190,370  142,776  142,776
  Dilutive effect of options
   issued to associates..........       --         --    13,391      --    15,332
  Dilutive effect of warrants
   outstanding...................       --         --     1,590      --     1,052
  Dilutive effect of convertible
   preferred stock...............       --         --     2,873      --     4,236
                                   --------    -------  -------  -------  -------
                                    266,036    190,370  208,224  142,776  163,396
                                   ========    =======  =======  =======  =======
</TABLE>
- --------
(a) This charge represents costs incurred to purchase certain of the Company's
trust preferred securities on the open market. The costs were charged against
additional paid-in capital but increase the net loss for earnings per share
purposes (see Note 15).

  Because the Company reported a net loss in fiscal 1999, the calculation of
diluted earnings per share does not include common stock equivalents as they
are anti-dilutive and would result in a reduction of loss per share. If the
Company had reported net income in fiscal year 1999, there would have been
22,528,000 additional shares for options outstanding and 1,251,000 for
warrants outstanding in the calculation of diluted earnings per share.

                                      101
<PAGE>

Options to purchase 6,899,683 and 1,199,179 shares of common stock at prices
ranging from $6.22 to $11.52 and $4.85 to $11.50 were outstanding as of
September 30, 1998 and 1997, respectively, but not included in the computation
of diluted income (loss) per share for the years ended September 30, 1998 and
1997, respectively. These options were excluded because the options' exercise
price was greater than the average market price of the Company's common stock
for the years ended September 30, 1998 and 1997, respectively, and therefore
would be anti-dilutive for purposes of this calculation.

18. REGULATORY REQUIREMENTS

  E*TRADE Securities is subject to the Uniform Net Capital Rule (the "Rule")
under the Securities Exchange Act of 1934 administered by the Securities and
Exchange Commission ("SEC") and the National Association of Securities
Dealers, Inc. ("NASD"), which requires the maintenance of minimum net capital.
E*TRADE Securities has elected to use the alternative method permitted by the
Rule, which requires that the Company maintain minimum net capital equal to
the greater of $250,000 or two percent of aggregate debit balances arising
from customer transactions, as defined. E*TRADE Securities had amounts in
relation to the Rule as follows (in thousands, except percentage data):

<TABLE>
<CAPTION>
                                                               September 30,
                                                              -----------------
                                                                1999     1998
                                                              --------  -------
   <S>                                                        <C>       <C>
   Net capital .............................................. $162,729  $97,355
   Percentage of aggregate debit balances ...................      6.2%     9.5%
   Required net capital ..................................... $ 52,206  $20,429
   Excess net capital ....................................... $110,523  $76,926
</TABLE>

  Under the alternative method, a broker-dealer may not repay subordinated
borrowings, pay cash dividends or make any unsecured advances or loans to its
parent or employees if such payment would result in net capital of less than
5% of aggregate debit balances or less than 120% of its minimum dollar amount
requirement.

  TIR's brokerage subsidiary companies are also subject to net capital
requirements. These companies are located in the United States, Australia,
Hong Kong, Ireland, the Philippines and the United Kingdom. The companies
outside the United States have various and differing capital requirements, all
of which were met at September 30, 1999 and 1998. The net capital requirements
of TIR's brokerage subsidiary companies located in the United States are
summarized as follows:

    TIR Securities, Inc.--TIR Securities, Inc. is subject to the Rule and is
  required to maintain net capital equal to the greater of $5,000 or 6.67% of
  aggregate indebtedness, as defined. The Rule also requires that the ratio
  of aggregate indebtedness to net capital shall not exceed 15 to 1. TIR
  Securities, Inc. is also subject to the Commodity Futures Trading
  Commission ("CFTC") Regulation 1.17 which requires the maintenance of net
  capital of 4% of the funds required to be segregated in accordance with
  Section 4d(2) of the Commodities Exchange Act or $30,000, whichever is
  greater. TIR Securities, Inc. is required to maintain net capital in
  accordance with Rule or CFTC Regulation 1.17, whichever is greater.

    TIR Investor Select, Inc.--TIR Investor Select, Inc. is subject to the
  Rule and is required to maintain net capital equal to the greater of $5,000
  or 6.67% of aggregate indebtedness, as defined. The Rule also requires that
  the ratio of aggregate indebtedness to net capital shall not exceed 15 to
  1.

    Marquette Securities, Inc.--Marquette Securities, Inc. is subject to the
  Rule and is required to maintain net capital equal to the greater of
  $250,000 or 6.67% of aggregate indebtedness, as defined. The Rule also
  requires that the ratio of aggregate indebtedness to net capital shall not
  exceed 15 to 1.

                                      102
<PAGE>

  The table below summarizes the minimum capital requirements for the above
companies (in thousands):

<TABLE>
<CAPTION>
                                    September 30, 1999                  September 30, 1998
                            ----------------------------------- -----------------------------------
                             Required                 Excess     Required                 Excess
                            net capital Net capital net capital net capital Net capital net capital
                            ----------- ----------- ----------- ----------- ----------- -----------
   <S>                      <C>         <C>         <C>         <C>         <C>         <C>
   TIR Securities, Inc. ...    $ 82       $2,289      $2,207       $164       $1,385      $1,221
   TIR Investor Select,
    Inc. ..................       5          254         249          5          202         197
   Marquette Securities,
    Inc. ..................     250          445         195        250          417         167
</TABLE>

  Telebank is subject to various regulatory capital requirements administered
by the federal banking agencies. Failure to meet minimum capital requirements
can initiate certain mandatory--and possibly additional discretionary--actions
by regulators that, if undertaken, could have a direct material effect on
Telebank's financial statements. Under capital adequacy guidelines and the
regulatory framework for prompt corrective action, Telebank must meet specific
capital guidelines that involve quantitative measures of Telebank's assets,
liabilities, and certain off-balance-sheet items as calculated under
regulatory accounting practices. Telebank's capital amounts and classification
are also subject to qualitative judgments by the regulators about components,
risk weightings, and other factors.

  Quantitative measures established by regulation to ensure capital adequacy
require Telebank to maintain minimum amounts and ratios of total and Tier I
capital to risk-weighted assets and of Tier I capital to average assets.
Management believes, as of September 30, 1999, that Telebank meets all capital
adequacy requirements to which it is subject. As of September 30, 1999 and
1998, the Office of Thrift Supervision categorized Telebank as well
capitalized under the regulatory framework for prompt corrective action. To be
categorized as well capitalized Telebank must maintain minimum total risk-
based, Tier I risk-based and Tier I leverage ratios as set forth in the
following table. There are no conditions or events since that notification
that management believes have changed the institution's category.

  Telebank's actual capital amounts and ratios are presented in the table
below (dollars in thousands):

<TABLE>
<CAPTION>
                                                                Required To Be
                                                                     Well
                                                                  Capitalized
                                                Required For     Under Prompt
                                                   Capital        Corrective
                                                  Adequacy          Action
                                   Actual         Purposes        Provisions
                               --------------  ---------------  ---------------
                                Amount  Ratio   Amount   Ratio   Amount   Ratio
                               -------- -----  --------- -----  --------- -----
<S>                            <C>      <C>    <C>       <C>    <C>       <C>
  As of September 30, 1999:
   Core Capital (to adjusted
    tangible assets).......... $440,469 11.20% >$157,320 >4.0%  >$196,651  >5.0%
   Tangible Capital (to
    tangible assets).......... $440,469 11.20% >$ 58,995 >1.5%        N/A   N/A
   Tier I Capital (to risk
    weighted assets).......... $440,469 25.97%       N/A  N/A   >$101,768  >6.0%
   Total Capital (to risk
    weighted assets).......... $447,170 26.36% >$135,691 >8.0%  >$169,614 >10.0%

  As of September 30, 1998:
   Core Capital (to adjusted
    tangible assets).......... $122,871  5.57% >$ 88,310 >4.0%  >$110,388  >5.0%
   Tangible Capital (to
    tangible assets).......... $122,871  5.57% >$ 33,116 >1.5%        N/A   N/A
   Tier I Capital (to risk
    weighted assets).......... $122,871 12.95%       N/A  N/A   >$ 56,934  >6.0%
   Total Capital (to risk
    weighted assets).......... $127,179 13.40% >$ 75,913 >8.0%  >$ 94,891 >10.0%
</TABLE>

  Telebank is subject to certain restrictions on the amount of dividends it
may declare without prior regulatory approval. At September 30, 1999,
approximately $148.5 million of Telebank's retained earnings was available for
dividend declaration.

19. LEASE ARRANGEMENTS

  During fiscal 1999, the Company entered into agreements to lease facilities
in Menlo Park, California, where it will consolidate its existing Silicon
Valley locations. Additionally, the Company has facilities in Rancho Cordova,
California and Alpharetta, Georgia. Through ClearStation, TIR and Telebanc,
the Company also leases

                                      103
<PAGE>

facilities in California, New York, Virginia, New Jersey, Australia, Hong
Kong, Ireland, the Philippines and the United Kingdom.

  The Company has non-cancelable operating leases for facilities through 2009
and operating leases for equipment through 2004. Future minimum rental
commitments under these leases at September 30, 1999, are as follows (in
thousands):

<TABLE>
       <S>                                                             <C>
       Fiscal years ending September 30:
         2000......................................................... $ 29,420
         2001.........................................................   23,361
         2002.........................................................   18,384
         2003.........................................................   18,077
         2004.........................................................   16,729
         Thereafter...................................................   41,194
                                                                       --------
       Future minimum lease payments.................................. $147,165
                                                                       ========
</TABLE>

  Certain leases contain provisions for renewal options and rent escalations
based on increases in certain costs incurred by the lessor. Rent expense for
the years ended September 30, 1999, 1998 and 1997 was $36,639,000,
$21,843,000, and $12,455,000, respectively.

20. COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS

  The Company is a defendant in civil actions arising from the normal course
of business. These include several putative class action filings made during
the fiscal years ended September 30, 1999 and 1998. The matters alleged by the
plaintiffs include:

  .  False and deceptive advertising and other communications regarding the
     Company's commission rates and ability to timely execute and confirm
     online transactions;

  .  Damages arising from alleged problems in accessing accounts and placing
     orders;

  .  Damages arising from system interruptions, including those occurring on
     February 3, 4 and 5, 1999; and

  .  Unfair business practices regarding the extent to which initial public
     offering shares are made available to the Company's customers.

  These proceedings are at early stages and the Company is unable to predict
their ultimate outcome, however, the Company believes that all of these claims
are without merit and intends to defend against them vigorously. An
unfavorable outcome in any matters, if they are not covered by insurance,
could have a material adverse effect on the Company's business, financial
condition and results of operations. In addition, even if the ultimate
outcomes are resolved in favor of the Company, the defense of such litigation
could entail considerable cost and the diversion of efforts of management,
either of which could have a material adverse effect on the Company's results
of operation.

  From time to time, the Company has been threatened with, or named as a
defendant in, lawsuits, arbitrations and administrative claims. Compliance and
trading problems that are reported to the NASD or the SEC by dissatisfied
customers are investigated by the NASD or the SEC, and, if pursued by such
customers, may rise to the level of arbitration or disciplinary action. One or
more of such claims or disciplinary actions decided adversely against the
Company could have a material adverse effect on the Company's business,
financial condition and results of operations. The Company is also subject to
periodic regulatory audits and inspections.

  The securities industry is subject to extensive regulation under federal,
state and applicable international laws. As a result, the Company is required
to comply with many complex laws and rules and its ability to so comply is
dependent in large part upon the establishment and maintenance of a qualified
compliance system. The Company is aware of several instances of its
noncompliance with applicable regulations. In particular, in fiscal 1997, the
Company's failure to timely renew its broker-dealer registration in Ohio
resulted in a $4.3 million pre-tax charge against earnings.

                                      104
<PAGE>

  The Company maintains insurance in such amounts and with such coverage,
deductibles and policy limits as management believes are reasonable and
prudent. The principal risks that the Company insures against are
comprehensive general liability, commercial property damage, hardware/software
damage, directors and officers, and errors and omissions liability. The
Company believes that such insurance coverage is adequate for the purpose of
its business.

  The Company has entered into employment agreements with several of its key
executive officers. These employment agreements provide for annual base salary
compensation, stock option acceleration and severance payments in the event of
termination of employment under certain defined circumstances, or change in
the Company's control. Base salaries are subject to adjustments according to
the Company's financial performance.

21. FINANCIAL INSTRUMENTS WITH OFF-BALANCE-SHEET CREDIT RISK AND
   CONCENTRATIONS OF CREDIT RISK

  The Company is party to a variety of interest rate caps, floors and swaps to
manage interest rate exposure. The Company enters into interest rate swap
agreements to assume fixed-rate interest payments in exchange for variable
market-indexed interest payments. The effect of these agreements is to
lengthen short-term variable rate liabilities into longer-term fixed-rate
liabilities or to shorten long-term fixed rate assets into short-term variable
rate assets. The interest rate swaps are specifically designated to specific
liabilities or assets at their acquisition. The net payments of these
agreements are charged to interest expense or interest income, depending on
whether the agreement is designated to hedge a liability or an asset.

  Interest rate swap agreements are summarized as follows (dollars in
thousands):

<TABLE>
<CAPTION>
                                                                Years Ended
                                                               September 30,
                                                            -------------------
                                                               1999      1998
                                                            ---------- --------
   <S>                                                      <C>        <C>
   Weighted average fixed rate payments....................      6.18%    6.04%
   Weighted average original term..........................    4.0 yrs  4.2 yrs
   Weighted average remaining term.........................    3.4 yrs  2.8 yrs
   Weighted average variable rate obligation...............      5.44%    5.43%
   Notional amount......................................... $1,448,000 $355,000
</TABLE>

  The counterparties to the interest rate swap agreements described above are
Goldman Sachs, Merrill Lynch, Bank of America, Nomura, and Salomon Smith
Barney. As of September 30, 1999, the Company had no credit risk associated
with any of the aforementioned counterparties. The interest rate swap
agreements described above required the Company to pledge approximately $10.8
million in securities as collateral.

  The Company enters into interest rate cap and floor agreements to hedge
outstanding mortgage loans, mortgage-backed securities, FHLB advances and
repurchase agreements. Under the terms of the interest rate cap agreements,
the Company generally would receive an amount equal to the difference between
the applicable interest rate index and the strike rate for the cap or floor,
multiplied by the notional amount. Premiums paid for the caps and floors are
amortized into expense based on the term the agreement. The interest rate
agreements are summarized as follows (dollars in thousands):

<TABLE>
<CAPTION>
                                           Notional
                                           Balance          Maturity Date
                                          ---------- ---------------------------
   <S>                                    <C>        <C>
   Cap Strike Rate
     4.0%-4.9%........................... $  650,000 October 2000--November 2000
     5.0%-5.9%........................... $1,050,000 October 2000--April 2001
     6.0%-6.9%........................... $3,120,000 October 1999--August 2003
     7.0%-7.9%........................... $1,035,000 May 2001--May 2003
     8.0%-8.9%........................... $   50,000 June 2000--July 2000
     10.0%-10.9%......................... $   10,000 January 2002
   Floor Strike Rate
     5.0%................................ $   25,000 May 2001
</TABLE>

                                      105
<PAGE>

  The counterparties to the interest rate cap agreements described above are
Goldman Sachs, Lehman Brothers, Merrill Lynch, Bank of America, Nomura,
Salomon Smith Barney, and UBS. As of September 30, 1999, the associated credit
risk with the aforementioned counterparties was $9.2 million, $5.5 million,
$32,000, $2.6 million, $0, $4.4 million and $165,000, respectively. The credit
risk is attributable to the unamortized cap premium and any amounts due from
the counterparty as of September 30, 1999.

  The Company's customer securities activities are transacted on either a cash
or margin basis. In margin transactions, the Company extends credit to the
customer, subject to various regulatory and internal margin requirements,
collateralized by cash and securities in the customer's account. As customers
write option contracts or sell securities short, the Company may incur losses
if the customers do not fulfill their obligations and the collateral in
customer accounts is not sufficient to fully cover losses which customers may
incur from these strategies. To control this risk, the Company monitors
required margin levels daily, and customers are required to deposit additional
collateral, or reduce positions, when necessary.

  Through its broker-dealer subsidiaries, the Company loans securities
temporarily to other brokers in connection with its securities lending
activities. The Company receives cash as collateral for the securities loaned.
Increases in security prices may cause the market value of the securities
loaned to exceed the amount of cash received as collateral. In the event the
counterparty to these transactions does not return the loaned securities, the
Company may be exposed to the risk of acquiring the securities at prevailing
market prices in order to satisfy its customer obligations. The Company
controls this risk by requiring credit approvals for counterparties, by
monitoring the market value of securities loaned on a daily basis and by
requiring deposits of additional cash as collateral when necessary.

  The Company is obligated to settle transactions with brokers and other
financial institutions even if its customers fail to meet their obligations to
the Company. Customers are required to complete their transactions on
settlement date, generally three business days after trade date. If customers
do not fulfill their contractual obligations, the Company may incur losses.
The Company has established procedures to reduce this risk by requiring that
customers deposit cash and/or securities into their account prior to placing
an order.

  The Company may at times maintain inventories in equity securities on both a
long and short basis. While long inventory positions represent the Company's
ownership of securities, short inventory positions represent obligations of
the Company. Accordingly, both long and short inventory positions may result
in losses or gains to the Company as market values of securities fluctuate. To
mitigate the risk of losses, long and short positions are marked to market
daily and are continuously monitored by the Company.

22. FAIR VALUE DISCLOSURE OF FINANCIAL INSTRUMENTS

  The fair value information for financial instruments that is provided below
is based on the requirements of SFAS No. 107, Disclosure About Fair Value of
Financial Instruments, and does not represent the aggregate net fair value of
Telebank. Much of the information used to determine fair value is subjective
and judgmental in nature. Therefore, fair value estimates, especially for less
marketable securities, may vary. In addition, the amounts actually realized or
paid upon settlement or maturity could be significantly different. The
following methods and assumptions were used to estimate the fair value of each
class of financial instrument for which it is reasonable to estimate that
value:

    Cash and interest-bearing deposits--Fair value is estimated to be
  carrying value.

    Investment securities--Fair value is estimated by using quoted market
  prices for most securities. For illiquid securities, market prices are
  estimated by obtaining market price quotes on similar liquid securities and
  adjusting the price to reflect differences between the two securities, such
  as credit risk, liquidity, term coupon, payment characteristics, and other
  information.

    Brokerage receivables-net--Fair value is estimated to be carrying value.

                                      106
<PAGE>

    Mortgage-backed securities--Fair value is estimated using quoted market
  prices. For illiquid securities, market prices are estimated by obtaining
  market price quotes on similar liquid securities and adjusting the price to
  reflect differences between the two securities, such as credit risk,
  liquidity, term coupon, payment characteristics, and other information.

    Loans receivable--For certain residential mortgage loans, fair value is
  estimated using quoted market prices for similar types of products. The
  fair value of certain other types of loans is estimated using quoted market
  prices for securities backed by similar loans. The fair value for loans
  that could not be reasonably established using the previous two methods was
  estimated by discounting future cash flows using current rates for similar
  loans. Management adjusts the discount rate to reflect the individual
  characteristics of the loan, such as credit risk, coupon, term, payment
  characteristics, and the liquidity of the secondary market for these types
  of loans.

    Trading securities--Fair value is estimated using quoted market prices.
  For illiquid securities, market prices are estimated by obtaining market
  price quotes on similar securities and adjusting the price to reflect
  differences between the two securities, such as credit risk, liquidity,
  term, coupon, payment characteristics, and other information.

    Brokerage payables--Fair value is estimated to be carrying value.

    Retail deposits--For passbook savings, checking and money market
  accounts, fair value is estimated at carrying value. For fixed maturity
  certificates of deposit, fair value is estimated by discounting future cash
  flows at the currently offered rates for deposits of similar remaining
  maturities.

    Brokered callable certificates of deposit--Fair value is estimated by
  discounting future cash flows at the currently offered rates for deposits
  of similar remaining maturities.

    Advances from the FHLB of Atlanta--For adjustable rate advances, fair
  value is estimated at carrying value. For fixed rate advances, fair value
  is estimated by discounting future cash flows at the currently offered
  rates for fixed-rate advances of similar remaining maturities.

    Securities sold under agreements to repurchase--Fair value is estimated
  using carrying value. The securities are repriced on a semiannual basis.

    Subordinated notes--For subordinated notes, fair value is estimated using
  quoted market prices.

    Trust Preferred Securities--Fair value is estimated to be carrying value.

    Off-balance sheet instruments--The fair value of interest rate exchange
  agreements is the net cost to the Company to terminate the agreement as
  determined from quoted market prices.

    Commitments to purchase loans--The fair value is estimated value of all
  outstanding "failure to deliver" contract clauses, generally equal to 0.25%
  of the applicable outstanding loans.

                                      107
<PAGE>

  The fair value of financial instruments whose estimated fair values were
different than carrying value at year end is as follows (in thousands):

<TABLE>
<CAPTION>
                                    September 30, 1999    September 30, 1998
                                   --------------------- ---------------------
                                    Carrying              Carrying
                                     Value    Fair Value   Value    Fair Value
                                   ---------- ---------- ---------- ----------
<S>                                <C>        <C>        <C>        <C>
             ASSETS
             ------

Loans receivable--net............  $2,154,509 $2,075,676 $  904,854 $  935,167
Interest rate caps...............      19,388     35,246      6,354      8,363

           LIABILITIES
           -----------

Banking deposits.................  $2,095,584 $2,083,136 $1,142,385 $1,088,921
Brokered callable certificates of
 deposit.........................      67,098     66,042     67,085     66,360
Subordinated notes ..............         --         --      29,855     30,810
Off-balance sheet instruments....         --       4,844        --      (8,648)
Commitments to purchase loans....         --          72        --          13
</TABLE>

23. ACQUISITIONS

 MET Holdings Corporation

  In April 1998, Telebanc purchased and assumed substantially all of the
assets and liabilities of MET Holdings Corporation ("MET") in accordance with
the Amended and Restated Acquisition Agreement between MET and Telebanc (the
"Agreement"), dated as of March 17, 1998. Thereafter, MET dissolved. Pursuant
to the Agreement, MET sold substantially all of its assets, including
5,732,324 shares of common stock owned by MET, and assigned substantially all
of its liabilities to Telebanc in exchange for 6,039,940 shares of common
stock, which shares were distributed to the shareholders of MET upon MET's
dissolution. Telebanc accounted for this transaction under the purchase method
of accounting and recorded the excess of the purchase price over the estimated
fair value of the net tangible assets acquired as goodwill. Goodwill from this
transaction totaled $262,000 at September 30, 1999, net of accumulated
amortization of $26,000. The Company amortizes this goodwill using the
straight-line method over a period of 15 years. The results of operations of
MET prior to its acquisition by Telebanc were not material.

 ShareData

  On July 30, 1998, the Company acquired ShareData, Inc., ("ShareData").
ShareData supplies stock plan knowledge-based software and Full Service Stock
Plan Administration ("FSSPA") consulting services for pre-IPO and public
companies. The Company issued 5.2 million shares of its common stock in
exchange for all outstanding common stock of ShareData. The Company also
assumed all outstanding ShareData options, which were converted to options to
purchase approximately 744,000 shares of the Company's common stock. The
acquisition was accounted for as a pooling of interests and, accordingly, the
financial data of the Company was restated in fiscal 1998 to include the
historical operations of ShareData. Prior to the acquisition, ShareData
reported on a calendar year end. Fiscal 1998 and 1997 included the results of
ShareData for the year ended September 30, 1998 and 1997, respectively. Fiscal
1996 included the results of ShareData for the year ended December 31, 1996.
The results of operations for the quarter ended December 31, 1996 (net
revenues of $4,637,000 and net income of $746,000), included in both fiscal
1997 and 1996, is reflected as an adjustment to retained earnings in fiscal
1997. No adjustments were required to conform accounting policies of the
entities. There were no significant intercompany transactions requiring
elimination for any periods presented.

 Direct Financial Corporation

  On August 10, 1998, Telebanc acquired Direct Financial Corporation ("DFC"),
a regional savings and loan holding company, and its wholly-owned subsidiary,
Premium Bank F.S.B., a federal savings bank ("Premium

                                      108
<PAGE>

Bank"), in a merger transaction for approximately $22.3 million in cash (the
"DFC Acquisition"). This transaction has been accounted for under the purchase
method of accounting. Telebanc recorded the excess of the purchase price over
the estimated fair value of the net tangible assets acquired, as well as the
direct costs of the DFC Acquisition, as goodwill. The goodwill is being
amortized over 15 years using the straight-line method. Results of operations
of DFC prior to its acquisition by Telebanc were not material.

 ClearStation

  On April 30, 1999, the Company acquired ClearStation, Inc. ("ClearStation"),
a financial media Web site that integrates technical and fundamental analysis
and discussion for investors. The Company issued 939,000 shares of common
stock in exchange for all outstanding common stock of ClearStation. The
Company also assumed all outstanding ClearStation options, which were
converted to options to purchase approximately 112,000 shares of the Company's
common stock. The acquisition was accounted for as a pooling of interests, and
accordingly, all prior financial data of the Company has been restated to
include the historical operations of ClearStation from October 1997 (the date
of ClearStation's inception). No adjustments were required to conform
accounting policies of the entities. There were no significant intercompany
transactions requiring elimination for any periods presented.

 TIR (Holdings) Limited

  On August 31, 1999, the Company acquired TIR (Holdings) Limited ("TIR"), an
international financial services company offering global multi-currency
securities execution and settlement services, and a leader in providing
independent research to institutional investors. The Company issued 4,488,000
shares of common stock in exchange for all outstanding common stock of TIR.
The Company also assumed all outstanding TIR options, which were converted to
options to purchase approximately 190,000 shares of the Company's common
stock. The acquisition was accounted for as a pooling of interests and,
accordingly, all prior financial data of the Company has been restated to
include the historical operations of TIR. No adjustments were required to
conform accounting policies of the entities. There were no significant
intercompany transactions requiring elimination for any periods presented.

 Confluent

  On September 30, 1999, the Company acquired Confluent, Inc. by issuing
314,000 shares of the Company's common stock, with a value of $7,421,000. In
addition, if Confluent achieves certain operating milestones, its shareowners
will be eligible for up to 225,000 additional shares of the Company's common
stock. The excess of the purchase price over the fair value of the net
tangible assets of Confluent as of September 30, 1999 has been attributed to
internal-use software and will be depreciated over two years, in accordance
with the Company's existing policy. The operating results of Confluent prior
to the acquisition were insignificant.

 Telebanc

  On January 12, 2000, the Company completed the acquisition of Telebanc.
Telebanc is the holding company for Telebank, an Internet-based bank. Under
the terms of the agreement, Telebanc shareowners received 1.05 shares of
E*TRADE common stock for each share of Telebanc common stock representing a
total of 35.6 million shares of the Company's common stock. The Company also
assumed all outstanding Telebanc options, which were converted to options to
purchase approximately 5,494,000 shares of the Company's common stock. Prior
to the acquisition, Telebanc reported on a calendar year end. Fiscal 1998 and
1997 include the results of Telebanc for the twelve months ended December 31,
1998 and 1997, respectively. Fiscal 1999 include the results of Telebanc for
the twelve months ended September 30, 1999. The results of operations for the
quarter ended December 31, 1998 (gross revenues of $37,758,000, net revenues
of $8,905,000 and net income of $655,000), have been included in both fiscal
1999 and 1998, and are reflected as an adjustment to retained earnings in
fiscal 1999. The acquisition was accounted for as a pooling of interests and,
accordingly, all prior financial data of the

                                      109
<PAGE>

Company has been restated to include the historical operations of Telebanc. No
adjustments were required to conform accounting policies of the entities.
There were no significant intercompany transactions requiring elimination for
any periods presented.

  The operating results of the separate companies through their acquisitions
in fiscal 1999 are as follows (in thousands):

<TABLE>
<CAPTION>
                                                  Income (loss)
                                                before cumulative
                                               effect of accounting
                                        Net         change and      Net income
                                      revenues  extraordinary loss    (loss)
                                      -------- -------------------- ----------
   <S>                                <C>      <C>                  <C>
   Fiscal year ended September 30,
    1999
     E*TRADE Group .................. $520,007       $(58,355)       $(58,355)
     ClearStation (through March 31,
      1999) .........................      363           (479)           (479)
     TIR (through June 30, 1999).....   81,393          4,396           4,396
     Telebanc .......................   55,387          4,800           2,346
                                      --------       --------        --------
     Combined ....................... $657,150       $(49,638)       $(52,092)
                                      ========       ========        ========
   Fiscal year ended September 30,
    1998
     E*TRADE Group................... $234,247       $   (712)       $   (712)
     ClearStation....................       35         (1,100)         (1,100)
     TIR ............................   90,439          3,739           3,739
     Telebanc........................   25,933          1,375           1,375
                                      --------       --------        --------
     Combined ....................... $350,654       $  3,302        $  3,302
                                      ========       ========        ========
   Fiscal year ended September 30,
    1997
     E*TRADE Group................... $152,871       $ 15,035        $ 15,035
     ClearStation....................      --             --              --
     TIR.............................   77,733          4,158           4,158
     Telebanc........................   17,548          4,217           4,217
                                      --------       --------        --------
     Combined ....................... $248,152       $ 23,410        $ 23,410
                                      ========       ========        ========
</TABLE>

                                      110
<PAGE>

24. SEGMENT AND GEOGRAPHICAL INFORMATION

 Segment Information

  The Company provides securities brokerage and related investment and
financial services. Following the acquisitions of TIR and Telebanc (see Note
23), the Company has classified the operations of E*TRADE's historical
business, TIR and Telebanc as separate reportable segments due to the
relatively short operating history of the combined operations of E*TRADE's
historical business with TIR and Telebanc and due to Telebanc's online banking
services which represent a new line of business. This is the manner in which
management currently evaluates their operating performance. Financial
information for the Company's reportable segments is presented in the table
below, and the totals are equal to the Company's consolidated amounts as
reported in the consolidated financial statements.

<TABLE>
<CAPTION>
                                     E*TRADE
                                      Group       TIR     Telebanc    Total
                                    ----------  -------- ---------- ----------
                                                 (in thousands)
   <S>                              <C>         <C>      <C>        <C>
   Fiscal 1999
     Interest--net of interest
      expense.....................  $  101,786  $    883 $   49,932 $  152,601
     Non-interest revenue--net of
      provision for loan losses...     391,747   107,347      5,455    504,549
                                    ----------  -------- ---------- ----------
     Net revenues.................  $  493,533  $108,230 $   55,387 $  657,150
                                    ==========  ======== ========== ==========
     Operating income (loss)......  $ (158,649) $  6,608 $    8,471 $ (143,570)
     Pre-tax income (loss)........  $  (98,156) $  6,620 $   12,789 $  (78,747)
     Segment assets...............  $3,771,370  $155,610 $3,981,244 $7,908,224

   Fiscal 1998
     Interest--net of interest
      expense.....................  $   44,984  $    681 $   19,805 $   65,470
     Non-interest revenue--net of
      provision for loan losses...     189,298    89,758      6,128    285,184
                                    ----------  -------- ---------- ----------
     Net revenues.................  $  234,282  $ 90,439 $   25,933 $  350,654
                                    ==========  ======== ========== ==========
     Operating income (loss)......  $  (13,801) $  5,678 $    4,191 $   (3,932)
     Pre-tax income (loss)........  $   (2,765) $  4,916 $    4,386 $    6,537
     Segment assets...............  $1,968,741  $ 96,841 $2,283,341 $4,348,923

   Fiscal 1997
     Interest--net of interest
      expense.....................  $   21,741  $    474 $   13,238 $   35,453
     Non-interest revenue--net of
      provision for loan losses...     131,130    77,259      4,310    212,699
                                    ----------  -------- ---------- ----------
     Net revenues.................  $  152,871  $ 77,733 $   17,548 $  248,152
                                    ==========  ======== ========== ==========
     Operating income.............  $   20,936  $  5,809 $    7,684 $   34,429
     Pre-tax income...............  $   24,460  $  4,863 $    6,268 $   35,591
     Segment assets...............  $  995,422  $152,692 $1,100,352 $2,248,466
</TABLE>

                                      111
<PAGE>

 Geographic Information

  The Company operates in both U.S. and foreign markets. The Company's foreign
operations are conducted by TIR through offices in Europe, Japan and South
East Asia. Management believes that the following information provides a
reasonable representation of each region's contribution to the consolidated
amounts.

<TABLE>
<CAPTION>
                                                                 South
                                        United                   East
                                        States  Europe   Japan   Asia    Total
                                       -------- ------- ------- ------- --------
   <S>                                 <C>      <C>     <C>     <C>     <C>
   Fiscal 1999
     Net revenues .................... $591,736 $29,663 $20,563 $15,188 $657,150
     Long-lived assets................  633,270   1,625     --    1,728  636,623

   Fiscal 1998
     Net revenues..................... $294,324 $27,175 $15,796 $13,359 $350,654
     Long-lived assets ...............  130,086     429     --    1,531  132,046

   Fiscal 1997
     Net revenues .................... $190,448 $22,833 $17,840 $17,031 $248,152
     Long-lived assets................   38,200     153     --    1,454   39,807
</TABLE>

  No single customer accounted for greater than 10% of gross revenues for the
fiscal years ended September 30, 1999, 1998 or 1997.

                                      112
<PAGE>

25. SUBSEQUENT EVENTS

Acquisitions

  During the quarter ended December 31, 1999, the Company acquired 100%
ownership of three of its foreign affiliates, E*TRADE Nordic AB, a Swedish
company, E*TRADE @ Net Bourse S.A., a French company, and the remaining
portion of its E*TRADE UK joint venture, for an aggregate purchase price of
$362 million. The purchase price was composed of 11.7 million shares of the
Company's common stock, cash of $26.7 million and the assumption of options of
the affiliates. The purchase price exceeded the fair value of the assets
acquired by $357 million, which was recorded as goodwill to be amortized over
20 years. The operating results of E*TRADE Nordic AB, E*TRADE@Net Bourse S.A.,
and E*TRADE UK prior to their acquisitions were insignificant.

  Merger-related expenses of $5.8 million were recognized in the first quarter
of fiscal 2000 and primarily relate to transaction costs associated with the
Telebanc acquisition. Additional costs associated with the Company's mergers
and acquisitions are expected to be incurred throughout fiscal 2000, including
a charge of approximately $30 million to be recorded in the second quarter of
fiscal 2000 relating to the acquisition of Telebanc.

Debt Offering

  On February 7, 2000, the Company completed a Rule 144A offering of $500
million convertible subordinated notes due February 2007. The notes are
convertible, at the option of the holder, into a total of 21,186,441 shares of
the Company's common stock at a conversion price of $23.60 per share. The
notes bear interest at 6%, payable semiannually, and are non-callable for
three years and may then be called by the Company at a premium, which declines
over time. The holders have the right to require redemption at a premium in
the event of a change in control or other defined redemption event. On March
17, 2000, the initial purchasers exercised an option to purchase an additional
$150 million of notes, which are convertible into 6,355,932 shares of common
stock. The Company expects to use $150 million of the net proceeds to
refinance outstanding senior secured indebtedness and the remaining net
proceeds for general corporate purposes, including financing the future growth
of the business. Debt issuance costs of $19.1 million will be included in
other assets and amortized to interest expense over the term of the notes. Had
these securities been issued as of the beginning of the fiscal year ended
September 30, 1999, loss per share would have been increased to $0.35 due to
the additional net interest expense associated with the securities.

                                      113
<PAGE>

26. CONDENSED FINANCIAL INFORMATION (PARENT COMPANY ONLY)

  The following presents the Parent's condensed balance sheets as of September
30, 1999 and 1998 and statements of operations and cash flows for each of the
three years in the period ended September 30, 1999.

                                BALANCE SHEETS
                                (in thousands)

<TABLE>
<CAPTION>
                                                                   September 30,
                                                                -------------------
                                                                   1999      1998
                                                                ---------- --------
                            ASSETS
<S>                                                             <C>        <C>
Cash and equivalents........................................... $      --  $    636
Property and equipment--net....................................    152,125   46,604
Investments....................................................    547,250  560,865
Equity in net assets of bank subsidiary........................    505,634  113,435
Equity in net assets of other subsidiaries.....................    294,853  131,570
Receivable from subsidiaries...................................     44,317    4,801
Other assets...................................................     73,872   12,220
                                                                ---------- --------
    Total assets............................................... $1,618,051 $870,131
                                                                ========== ========

<CAPTION>
              LIABILITIES AND SHAREOWNERS' EQUITY
<S>                                                             <C>        <C>
Liabilities.................................................... $  198,750 $ 22,286
Shareowners' equity............................................  1,419,301  847,845
                                                                ---------- --------
    Total liabilities and shareowners' equity.................. $1,618,051 $870,131
                                                                ========== ========
</TABLE>

                                      114
<PAGE>

                            STATEMENTS OF OPERATIONS
                                 (in thousands)

<TABLE>
<CAPTION>
                                                   Years Ended September 30,
                                                   ---------------------------
                                                     1999      1998     1997
                                                   --------  --------  -------
<S>                                                <C>       <C>       <C>
Revenues:
  Management fees from subsidiaries..............  $224,352  $ 89,929  $53,879
  Other..........................................    29,463    24,411   18,849
                                                   --------  --------  -------
    Net revenues.................................   253,815   114,340   72,728
                                                   --------  --------  -------
Cost of services.................................   106,227    45,385   17,676
                                                   --------  --------  -------
Operating expenses:
  Selling and marketing..........................    17,662     7,639    4,603
  Technology development.........................    85,347    42,046   26,099
  General and administrative.....................    48,307    33,659   15,517
  Merger-related expenses........................     7,174     1,167      --
                                                   --------  --------  -------
    Total operating expenses.....................   158,490    84,511   46,219
                                                   --------  --------  -------
    Total cost of services and operating
     expenses....................................   264,717   129,896   63,895
                                                   --------  --------  -------
Operating income (loss)..........................   (10,902)  (15,556)   8,833
                                                   --------  --------  -------
Non-operating income:
  Gain on sale of investments....................    49,957       --       --
  Other non-operating income.....................     7,409     9,103    3,293
                                                   --------  --------  -------
    Total non-operating income...................    57,366     9,103    3,293
                                                   --------  --------  -------
Pre-tax income (loss)............................    46,464    (6,453)  12,126
Income tax expense (benefit).....................    19,645    (2,705)   4,427
Equity in income of investment in bank
 subsidiary......................................    (2,346)   (1,375)  (4,217)
Equity in losses (income) of investments in other
 subsidiaries....................................    81,257    (5,675) (11,494)
                                                   --------  --------  -------
Net income (loss)................................   (52,092)    3,302   23,410
Other comprehensive income, net of tax...........   143,234    11,852      262
                                                   --------  --------  -------
Total comprehensive income.......................  $ 91,142  $ 15,154  $23,672
                                                   ========  ========  =======
</TABLE>



                                      115
<PAGE>

                            STATEMENTS OF CASH FLOWS
                                 (in thousands)

<TABLE>
<CAPTION>
                                                 Years Ended September 30,
                                               --------------------------------
                                                  1999        1998       1997
                                               ----------  ----------  --------
<S>                                            <C>         <C>         <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
  Net income (loss)..........................  $  (52,092) $    3,302  $ 23,410
  Non-cash items included in net income
   (loss):
    Equity in undistributed income of bank
     subsidiary..............................      (2,346)     (1,375)   (4,217)
    Equity in undistributed (income) loss of
     other subsidiaries......................      81,257      (5,675)  (11,494)
    Depreciation and amortization............      31,596      12,513     3,793
    Gain on sale of investments..............     (49,957)        --        --
    Other....................................       3,384        (219)   (1,345)
  Other changes--net:
    Other assets.............................     (60,060)     (3,788)   (1,609)
    Liabilities..............................     176,464      10,749     4,680
                                               ----------  ----------  --------
      Net cash provided by operating
       activities............................     128,246      15,507    13,218
                                               ----------  ----------  --------

CASH FLOWS FROM INVESTING ACTIVITIES:
  Purchase of property and equipment.........    (129,101)    (35,329)  (15,742)
  Purchase of investments....................  (4,397,244) (3,274,691) (993,282)
  Proceeds from sale/maturity of
   investments...............................   4,649,618   2,924,167   836,877
  Acquisition of OptionsLink.................         --       (3,500)      --
  Advances to other subsidiaries.............    (272,881)    (38,444)  (30,000)
                                               ----------  ----------  --------
      Net cash used in investing activities..    (149,608)   (427,797) (202,147)
                                               ----------  ----------  --------

CASH FLOWS FROM FINANCING ACTIVITIES:
  Proceeds from issuance of common stock, net
   of issuance costs.........................         --      399,458   188,825
  Proceeds from stock purchase plan and
   exercise of stock options.................      20,453       5,711     2,315
  Dividends paid.............................         --          --     (1,159)
  Other......................................         273       4,170       190
                                               ----------  ----------  --------
      Net cash provided by financing
       activities............................      20,726     409,339   190,171
                                               ----------  ----------  --------
INCREASE (DECREASE) IN CASH AND EQUIVALENTS..        (636)     (2,951)    1,242
CASH AND EQUIVALENTS--Beginning of period....         636       3,587     2,345
                                               ----------  ----------  --------
CASH AND EQUIVALENTS--End of period..........  $      --   $      636  $  3,587
                                               ==========  ==========  ========
</TABLE>

                                      116
<PAGE>

27. QUARTERLY DATA (Unaudited)

  The unaudited quarterly financial information of the Company has been
restated for all prior periods to reflect the acquisition of TIR and Telebanc,
which were accounted for as pooling of interests transactions. The quarterly
reports on Form 10-Q filed by the Company were previously amended to reflect
the ClearStation pooling of interests. The information presented below
reflects all adjustments which, in the opinion of management, are of a normal
and recurring nature necessary to present fairly the results of operations for
the periods presented (in thousands, except per share amounts).

<TABLE>
<CAPTION>
                                     Fiscal 1999                          Fiscal 1998
                         -------------------------------------  ---------------------------------
                           4th       3rd       2nd      1st       4th       3rd     2nd     1st
                         Quarter   Quarter   Quarter  Quarter   Quarter   Quarter Quarter Quarter
                         --------  --------  -------- --------  --------  ------- ------- -------
<S>                      <C>       <C>       <C>      <C>       <C>       <C>     <C>     <C>
E*TRADE Group (as
 previously reported):
  Net revenues.......... $142,561  $147,182  $120,958 $ 82,832  $ 64,333  $64,425 $53,924 $51,599
  Cost of services .....   80,832    72,373    56,573   41,289    33,273   29,786  25,259  23,570
  Net income (loss) ....  (27,089)  (24,216)    5,647  (13,546)  (16,127)   5,141   4,188   4,986
  Income (loss) per
   share:
   Basic................    (0.11)    (0.10)     0.02    (0.06)    (0.08)    0.03    0.03    0.03
   Diluted .............    (0.11)    (0.10)     0.02    (0.06)    (0.08)    0.03    0.02    0.03
TIR:
  Net revenues..........   26,837    25,270    28,444   27,679    25,461   20,032  24,243  20,703
  Cost of services .....    9,346     7,366     7,980    8,110     8,843    5,083   6,443   6,685
  Net income ...........      370       764     1,673    1,959       975      119   1,350   1,295
Telebanc (as previously
 reported):
  Net revenues..........   20,138    13,970    12,373    8,906     8,906    7,220   4,733   5,075
  Cost of services .....    3,765     2,498     1,940      838       838    2,102   1,566   1,570
  Income before
   cumulative effect of
   accounting change and
   extraordinary loss ..      737     1,691     1,717      655       655      105     179     436
  Net income (loss) ....      737      (294)    1,248      655       655      105     179     436
Combined:
  Net revenues..........  189,536   186,422   161,775  119,417    98,700   91,677  82,900  77,377
  Cost of services .....   93,943    82,237    66,493   50,237    42,954   36,971  33,268  31,825
  Income (loss) before
   cumulative effect of
   accounting change and
   extraordinary loss...  (25,982)  (21,761)    9,037  (10,932)  (14,497)   5,365   5,717   6,717
  Net income (loss) ....  (25,982)  (23,746)    8,568  (10,932)  (14,497)   5,365   5,717   6,717
  Income (loss) per
   share before
   cumulative effect of
   accounting change and
   extraordinary loss:
   Basic................    (0.09)    (0.08)     0.03    (0.04)    (0.07)    0.03    0.03    0.04
    Diluted ............    (0.09)    (0.08)     0.03    (0.04)    (0.07)    0.03    0.03    0.04
  Income (loss) per
   share:
    Basic...............    (0.09)    (0.09)     0.03    (0.04)    (0.07)    0.03    0.03    0.04
    Diluted ............    (0.09)    (0.09)     0.03    (0.04)    (0.07)    0.03    0.03    0.04
</TABLE>
- --------
(1) The second, third and fourth quarters of fiscal 1999 include pre-tax gains
    on the sale of investments of $33,367,000, $4,303,000 and $12,287,000,
    respectively.
(2) The results of operations for Telebanc for the quarter ended December 31,
    1998 are included in both the first quarter of fiscal 1999 and the fourth
    quarter of fiscal 1998.

                                      117
<PAGE>

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE

  Not applicable.

                                   PART III

  The Company's Proxy Statement for its Fiscal 1999 Annual Meeting of
Shareowners, which, when filed pursuant to Regulation 14A under the Securities
Exchange Act of 1934, will be incorporated by reference in this Annual Report
on Form 10-K pursuant to General Instruction G(3) of Form 10-K, provides the
information required under Part III (Items 10, 11, 12 and 13), except for the
information with respect to the Company's executive officers who are not
directors, which is included in "Item 1. Business--Executive Officers of the
Registrant."

                                    PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K.

  (a) The following documents are filed as part of this report:

  Consolidated Financial Statements and Financial Statement Schedules

  See "Item 8. Financial Statements and Supplementary Data"

  (b) Reports on Form 8-K

  On July 28, 1999, the Company filed a Current Report on Form 8-K, relating
to a press release announcing an acquisition agreement with TIR (Holdings)
Limited, a Cayman Islands company ("TIR"), pursuant to which E*TRADE has
agreed to acquire all of the outstanding ordinary shares of TIR in exchange
for an aggregate of approximately $122,372,500 of E*TRADE common stock and TIR
will become a wholly owned subsidiary of E*TRADE. The amount of such
consideration was determined based on arm's-length negotiations between
E*TRADE and TIR.

  On August 18, 1999, the Company filed a Current Report on Form 8-K/A, which
amends the Form 8-K previously filed on July 28, 1999 to incorporate Item
7(a), the Financial Statements of Business Acquired and Item 7(b), the Pro
Forma Financial Information. The original Form 8-K related to a press release
announcing an acquisition agreement with TIR pursuant to which E*TRADE agreed
to acquire all of the outstanding ordinary shares of TIR.

  (c) Exhibits.

<TABLE>
<CAPTION>
 Exhibit
 Number                                Description
 -------                               -----------
 <C>     <S>
   2.1   Agreement and plan of Merger and Reorganization as of May 31, 1999 by
          and among the Registrant, Turbo Acquisition Corp. and Telebanc
          Financial Corporation (incorporated by reference to Exhibit 2.1 of
          the Company's registration statement on Form S-4, Registration
          Statement No. 333-91467).

   3.1   Restated Certificate of Incorporation (Incorporated by reference to
          Exhibit 3.3 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

   3.2   Restated Bylaws of the Registrant (Incorporated by reference to
          Exhibit 3.4 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

   3.3   Second Amended and Restated Certificate of Incorporation (Incorporated
          by reference to the Company's quarterly report on Form 10-Q for the
          period ending March 31, 1998).

   4.1   Specimen of Common Stock Certificate (Incorporated by reference to
          Exhibit 4.1 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

   4.2   Reference is hereby made to Exhibits 3.1 and 3.2.
</TABLE>

                                      118
<PAGE>


<TABLE>
<CAPTION>
 Exhibit
 Number                                Description
 -------                               -----------
 <C>     <S>
  10.2   Form of Indemnification Agreement entered into between the Registrant
          and its directors and certain officers (Incorporated by reference to
          Exhibit 10.1 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

  10.3   1983 Employee Incentive Stock Option Plan (Incorporated by reference
          to Exhibit 10.2 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

  10.4   1993 Stock Option Plan (Incorporated by reference to Exhibit 10.3 of
          the Company's Registration Statement on Form S-1, Registration
          Statement No. 333-05525.)

  10.5   1996 Stock Incentive Plan (Incorporated by reference to Exhibit 99.1
          of the Company's Registration Statement on Form S-8, Registration
          Statement No. 333-12503.)

  10.6   401(k) Plan (Incorporated by reference to Exhibit 10.8 of the
          Company's Registration Statement on Form S-1, Registration Statement
          No. 333-05525.)

  10.7   1996 Stock Purchase Plan (Incorporated by reference to Exhibit 99.13
          of the Company's Registration Statement on Form S-8, Registration
          Statement No. 333-12503.)

  10.8   Employee Bonus Plan (Incorporated by reference to Exhibit 10.10 of the
          Company's Registration Statement on Form S-1, Registration Statement
          No. 333-05525.)

  10.9   Lease of premises at Four Embarcadero Place, 2400 Geng Road, Palo
          Alto, California (Incorporated by reference to Exhibit 10.11 of the
          Company's Registration Statement on Form S-1, Registration Statement
          No. 333-05525.)

  10.10  Lease of premises at 10951 White Rock Road, Rancho Cordova, California
          (Incorporated by reference to Exhibit 10.12 of the Company's
          Registration Statement on Form S-1, Registration Statement
          No. 333-05525.)

  10.11  Employment Agreement dated March 15, 1996, by and between Christos M.
          Cotsakos and the Registrant (Incorporated by reference to Exhibit
          10.13 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

  10.12  Clearing Agreement between E*TRADE Securities, Inc. and Herzog, Heine,
          Geduld, Inc. dated May 11, 1994 (Incorporated by reference to Exhibit
          10.14 of the Company's Registration Statement on Form S-1,
          Registration Statement No. 333-05525.)

  10.13  Guarantee by the Registrant to Herzog, Heine, Geduld, Inc.
          (Incorporated by reference to Exhibit 10.15 of the Company's
          Registration Statement on Form S-1, Registration Statement
          No. 333-05525.)

  10.14  BETAHOST Master Subscription Agreement between E*TRADE Securities,
          Inc. and BETA Systems Inc. dated June 27, 1996 (Incorporated by
          reference to Exhibit 10.13 of the Company's Registration Statement on
          Form S-1, Registration Statement No. 333-05525.)

  10.15  Stock Purchase Agreement among the Registrant, General Atlantic
          Partners II, L.P. and GAP Coinvestment Partners, L.P. dated September
          28, 1995 (Incorporated by reference to Exhibit 10.17 of the Company's
          Registration Statement on Form S-1, Registration Statement No. 333-
          05525.)

  10.16  Stock Purchase Agreement among the Registrant, General Atlantic
          Partners II, L.P., and GAP Coinvestment Partners, L.P., Richard S.
          Braddock and the Cotsakos Group dated April 10, 1996 (Incorporated by
          reference to Exhibit 10.18 of the Company's Registration Statement on
          Form S-1, Registration Statement No. 333-05525.)

  10.17  Stock Purchase Agreement between the Registrant and SOFTBANK Holdings
          Inc. dated June 6, 1996 (Incorporated by reference to Exhibit 10.19
          of the Company's Registration Statement on Form S-1, Registration
          Statement No. 333-05525.)
</TABLE>

                                      119
<PAGE>


<TABLE>
<CAPTION>
 Exhibit
 Number                                Description
 -------                               -----------
 <C>     <S>
  10.18  Stockholders Agreement among the Registrant, General Atlantic Partners
          II, L.P., GAP Coinvestment Partners, L.P. and the Stockholders named
          therein dated September 1995 (the "Stockholders Agreement")
          (Incorporated by reference to Exhibit 10.20 of the Company's
          Registration Statement on Form S-1, Registration Statement No. 333-
          05525.)

  10.19  Supplement No. 1 to Stockholders Agreement dated as of April 10, 1996
          (Incorporated by reference to Exhibit 10.21 of the Company's
          Registration Statement on Form S-1, Registration Statement No. 333-
          05525.)

  10.20  Stockholders Agreement Supplement and Amendment dated as of June 6,
          1996 (Incorporated by reference to Exhibit 10.22 of the Company's
          Registration Statement on Form S-1, Registration Statement No. 333-
          05525.)

  10.21  Consulting Agreement between the Registrant and George Hayter dated as
          of June 1996 (Incorporated by reference to Exhibit 10.23 of the
          Company's Registration Statement on Form S-1, Registration Statement
          No. 333-05525.)

  10.22  License and Service Agreement between the Registrant and VERSUS
          Technologies Inc. dated as of January 21, 1997 (Incorporated by
          reference to Amendment No. 1 of the Company's Form 8- K filed on July
          25, 1997.)

  10.23  Form of Loan Agreement between Christos M. Cotsakos and the
          Registrant. (Incorporated by reference to quarterly report on Form
          10-Q for the quarterly period ended December 31, 1996.)

  10.24  Management Continuity Agreement dated as of January 1, 1997 between
          the Registrant and Kathy Levinson. (Incorporated by reference to
          Exhibit 10.24 of the Company's Registration Statement on Form S-1
          filed on July 24, 1997, Registration Statement No. 333-31841).

  10.25  Joint Venture Agreement dated June 3, 1998 by and between E*TRADE
          Group, Inc. and SOFTBANK CORP. (Incorporated by reference to Exhibit
          10.1 of the Company's Form 8-K filed on June 12, 1998).

  10.26  Promissory Note dated June 5, 1998 issued by E*TRADE Group, Inc. to
          SOFTBANK CORP. (Incorporated by reference to Exhibit 10.2 of the
          Company's Form 8-K filed on June 12, 1998).

  10.27  Stock Purchase Agreement dated June 5, 1998 by and between E*TRADE
          Group, Inc. and SOFTBANK Holdings, Inc. (Incorporated by reference to
          Exhibit 10.3 of the Company's Form 8-K filed on June 12, 1998).

  10.28  Stock Purchase Agreement dated July 9, 1998 by and between E*TRADE
          Group, Inc. and SOFTBANK Holdings, Inc. (Incorporated by reference to
          Exhibit 10.1 of the Company's Form 8-K filed on July 17, 1998).

 *21.1   Subsidiaries of the Registrant.

 *23.1   Consent of Independent Auditors.

 *23.2   Consent of Independent Public Accountants.

 *27.1   Financial Data Schedule for the fiscal year ended September 30, 1999.
</TABLE>
- --------
* Filed herewith

                                      120
<PAGE>

                                  SIGNATURES

  Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed
on its behalf by the undersigned, thereunto duly authorized.

Dated: April 17, 2000                     E*TRADE Group, Inc.

                                                /s/ Christos M. Cotsakos
                                          By: _________________________________
                                                    Christos M. Cotsakos
                                              Chairman of the Board and Chief
                                                     Executive Officer

  Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated.

<TABLE>
<CAPTION>
             Signature                           Title                   Date
             ---------                           -----                   ----

<S>                                  <C>                           <C>
    /s/ Christos M. Cotsakos         Chairman of the Board and     April 17, 2000
____________________________________  Chief Executive Officer
       (Christos M. Cotsakos)         (principal executive
                                      officer)

     /s/ Leonard C. Purkis           Chief Financial Officer       April 17, 2000
____________________________________  (principal financial and
        (Leonard C. Purkis)           accounting officer)


     /s/ William A. Porter           Chairman Emeritus             April 17, 2000
____________________________________
        (William A. Porter)

    /s/ Richard S. Braddock          Director                      April 17, 2000
____________________________________
       (Richard S. Braddock)


       /s/ Peter Chernin             Director                      April 17, 2000
____________________________________
          (Peter Chernin)


      /s/ William E. Ford            Director                      April 17, 2000
____________________________________
         (William E. Ford)


       /s/ George Hayter             Director                      April 17, 2000
____________________________________
          (George Hayter)


      /s/ Lester C. Thurow           Director                      April 17, 2000
____________________________________
         (Lester C. Thurow)

      /s/ Lewis E. Randall           Director                      April 17, 2000
____________________________________
         (Lewis E. Randall)

       /s/ Masayoshi Son             Director                      April 17, 2000
____________________________________
          (Masayoshi Son)
</TABLE>

                                      121

<PAGE>

                                                                  EXHIBIT 21.1

SUBSIDIARIES OF THE REGISTRANT

 1. E*TRADE Securities, Inc., incorporated in the State of California.

 2. E*TRADE Capital, Inc., incorporated in the State of California.

 3. E*TRADE Asset Management, Inc., incorporated in the State of Delaware.

 4. E*TRADE Global Ltd., incorporated in Bermuda.

 5. E*TRADE International Ltd., incorporated in Bermuda.

 6. ClearStation, Inc., incorporated in the State of California.

 7. TIR (Holdings) Limited, incorporated in the Cayman Islands.

 8. Telebanc Financial Corporation, incorporated in the State of Delaware.

 9. Telebank, incorporated in the United States of America.

10. Telebanc Capital Markets, incorporated in the State of Virginia.

11. Telebanc Servicing Corporation, incorporated in the  State of Delaware.

12. Telebanc Capital Trust I, organized in the State of Delaware.

13. Telebanc Capital Trust II, organized in the State of Delaware.

14. AGT Mortgage Services, incorporated in the State of Delaware.

15. AGT - PRA, LLC, organized in the State of Delaware.




<PAGE>

                                                                    EXHIBIT 23.1

                        CONSENT OF INDEPENDENT AUDITORS

  We consent to the incorporation by reference in Registration Statements No.
333-12503, No. 333-52631, No. 333-62333 and No. 333-72149 of E*TRADE Group,
Inc. on Form S-8, Registration Statements No. 333-86925, No. 333-89809, No.
333-90557, No. 333-90963, No. 333-91527, and No. 333-94457 of E*TRADE Group,
Inc. on Form S-3, and Registration Statement No. 333-91467 of E*TRADE Group,
Inc. on Form S-4, of our report dated October 13, 1999 (March 15, 2000 as to
the second paragraph of note 1) appearing in this Annual Report on Form 10-K/A
of E*TRADE Group, Inc. for the year ended September 30, 1999.

/s/ Deloitte & Touche LLP

San Jose, California
April 14, 2000

<PAGE>

                                                                   EXHIBIT 23.2

                   CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS

  As independent public accountants, we hereby consent to the incorporation of
our report included in this Form 10-K/A, into the previously filed
Registration Statements File No. 333-12503, No. 333-52631, No. 333-62333 and
No. 333-72149 of E*TRADE Group, Inc. on Form S-8, Registration Statements File
No. 333-86925, No. 333-89809, No. 333-90557, No. 333-90963, No. 333-91527 and
No. 333-94457 of E*TRADE Group, Inc. on Form S-3, and Registration Statement
File No. 333-91467 of E*TRADE Group, Inc. on Form S-4.

                                          /s/ Arthur Andersen LLP

Vienna, Virginia
April 14, 2000

<TABLE> <S> <C>

<PAGE>
<ARTICLE> BD
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
FINANCIAL STATEMENTS INCLUDED IN THIS REGISTRATION STATEMENT FILING AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          SEP-30-1999
<PERIOD-START>                             OCT-01-1998
<PERIOD-END>                               SEP-30-1999
<CASH>                                         124,801
<RECEIVABLES>                                4,768,900
<SECURITIES-RESALE>                                  0
<SECURITIES-BORROWED>                          306,326
<INSTRUMENTS-OWNED>                            830,329
<PP&E>                                         178,854
<TOTAL-ASSETS>                               7,908,078
<SHORT-TERM>                                 1,267,474
<PAYABLES>                                   3,384,275
<REPOS-SOLD>                                   790,474
<SECURITIES-LOANED>                          1,806,590
<INSTRUMENTS-SOLD>                                   0
<LONG-TERM>                                          0
                                0
                                          0
<COMMON>                                         2,751
<OTHER-SE>                                   1,416,550
<TOTAL-LIABILITY-AND-EQUITY>                 7,908,224
<TRADING-REVENUE>                                1,741
<INTEREST-DIVIDENDS>                           368,053
<COMMISSIONS>                                  355,830
<INVESTMENT-BANKING-REVENUES>                        0
<FEE-REVENUE>                                        0
<INTEREST-EXPENSE>                           (215,452)
<COMPENSATION>                                       0
<INCOME-PRETAX>                               (78,747)
<INCOME-PRE-EXTRAORDINARY>                    (49,638)
<EXTRAORDINARY>                                (1,985)
<CHANGES>                                        (469)
<NET-INCOME>                                  (52,092)
<EPS-BASIC>                                     (0.20)
<EPS-DILUTED>                                   (0.20)


</TABLE>


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