<PAGE>
Exhibit 10.14
[PNC LEASING LOGO]
October 1, 2000
Mr. Jack Todes, CPA
RMH Teleservices, Inc.
40 Morris Ave.
Bryn Mawr, PA 19010
Dear Jack:
This is to confirm PNC Leasing established a new fully available $5,000,000
lease facility subject to the terms and conditions of our original Proposal
#97-070. This facility will accommodate equipment purchases made from October 1,
2000, through September 30, 2001.
Please contact me if there are any questions concerning the above.
Very truly yours,
/s/ George C. Fantom
George C. Fantom
Vice President
