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[LOGO] Human Resources Developpement des File no. U 4 5 3 4 3 - 7
Development Canada ressources humaines Canada - - - - - - - -
TARGETED WAGE SUBSIDIES Options/S.S.A./S.A. 9 3 6
- - -
These Articles of Agreement are made as of 8/th/ day of May, 2000.
BETWEEN: The Canada Employment Insurance Commission
(hereinafter referred to as the "COMMISSION")
112 N. Christina Street
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Sarnia, Ontario N7T 5T6
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RMH Teleservices International Inc.
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AND: (hereinafter referred to as the "EMPLOYER")
1086 Modeland Road
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Sarnia, Ont
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N7T 7K7
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WHEREAS the EMPLOYER proposes to hire the individuals listed in Schedule A of
this agreement and provide them with work activities described in the said
Schedule A;
AND WHEREAS the EMPLOYER is eligible for financial assistance towards the costs
of these activities under the Targeted Wage Subsidies Employment Benefit, which
has been established by the COMMISSION pursuant to Part II of the Employment
Insurance Act;
AND WHEREAS the COMMISSION wishes to encourage employers to hire individuals
facing barriers to finding employment;
The COMMISSION and the EMPLOYER undertake and agree as follows:
1.0 AGREEMENT
1.1 The following documents and any amendments thereto form the agreement
between the COMMISSION and the EMPLOYER
(delete those which do not apply)
a) these Articles of Agreement;
b) the document attached hereto as Schedule A;
c) the document attached hereto as Schedule D.
2.0 INTERPRETATION
2.1 Unless the context requires otherwise, the expressions listed below have
the following meanings for the purposes of this agreement:
a) "funding period" refers to the period described in Schedule A, Page 1,
Boxes 22 - 26, entitled "Duration of Activity";
b) "activities" is defined as the activities described in Schedule A,
Page 1;
c) "eligible costs" are the costs of participant wages and the employer's
share of employment related costs for participants and overhead costs
related to the special needs of disabled participants only.
3.0 CONTRIBUTION
3.1 Subject to the terms and conditions of this agreement, the COMMISSION
agrees to make a contribution to the EMPLOYER of an amount equal to the
lesser of:
a) 100 percent of the eligible costs, and
b) the contribution amount set out in Schedule A, Page 2, Box 62.
3.2 Notwithstanding section 3.1, the COMMISSION may, in its absolute
discretion, reduce the amount of its commitment under paragraph 3.1 b) if
a) the funding period extends into more than one fiscal year of Canada
(April 1 of one year to March 31 of the following year), and
b) in the plan approved by the Treasury Board under section 78 of the
Employment Insurance Act for any fiscal year during the funding period
following the first fiscal year, there is a reduction in the estimate
of the amount of financial assistance to be paid out for that fiscal
year under section 61 of the Employment Insurance Act for the purpose
of implementing Employment Benefits and Support Measures.
3.3 Where, pursuant to section 3.2, the COMMISSION intends to reduce the amount
of its commitment under paragraph 3.1 b), it shall give the EMPLOYER 2
weeks notice of its intention to do so.
3.4 Where, as a result of a reduction in funding under section 3.2, the
EMPLOYER is unable or unwilling to complete the agreement, the EMPLOYER
may, upon notice to the COMMISSION, terminate the agreement.
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4.0 TERMS OF PAYMENT
4.1 Subject to section 4.4, the COMMISSION will make progress payments on
account of the contribution following receipt and verification of claims
for reimbursement submitted by the EMPLOYER. The claims shall be submitted
on claim forms approved by the COMMISSION and shall be accompanied by such
substantiating documentation as the COMMISSION may require.
4.2 Each claim for reimbursement shall also be accompanied by an Activities
Report, reporting on the progress of the work activities during the period
in respect of which the claim is being made.
4.3 Unless otherwise authorized by the COMMISSION, no claim submitted by an
EMPLOYER under section 4.1 shall be for a period less than 30 days or
greater than 90 days.
4.4 Payments will be made (check one only) [_] monthly [X] quarterly, herein
referred to as the payment period.
4.5 Where the EMPLOYER is unable to carry out the work without payment of
advances of the contribution, the COMMISSION may, in its discretion, make
advance payments on account of the contribution as follows:
a) the COMMISSION will make advances of its estimated contribution for
each payment period of the work period, based upon a forecast
submitted by the EMPLOYER, satisfactory in scope and detail, of its
cash flow requirements;
b) before making the advance for the third payment period of the work
period, the EMPLOYER shall furnish the COMMISSION with a satisfactory
accounting of the advance for the first payment period. The advance
for the third payment period will be based upon
i) a reconciliation between the substantiated costs for the first
payment period, and the advance for that payment period, and
ii) the estimated costs to be incurred and paid by the EMPLOYER for
the third payment period, as per the forecast of cash flow
requirements for that payment period;
c) advances for each subsequent payment period will be processed in a
fashion similar to that described in paragraph (b), except that the
COMMISSION may withhold final payment of up to 10% of the total
estimated amount of the contribution until after
i) completion of the project period
ii) receipt and verification of a final claim for the balance due,
and receipt of the final Activities Report, and
iii) if required by the COMMISSION, completion of an audit of the
books, accounts and records of the EMPLOYER.
4.6 Where quarterly advances are being made to the EMPLOYER under section 4.4,
the COMMISSION may, at any time and in its absolute discretion, by notice,
alter the frequency of such advance payments and change them to a monthly
basis.
4.7 Any interest earned on advances of the COMMISSION's contribution shall be
accounted for by the EMPLOYER. Such interest shall be deemed to be part
payment of the contribution and shall be taken into account in the
calculation of the final payment by the COMMISSION, or repayment by the
EMPLOYER, as may be appropriate in the circumstances.
4.8 In the event payments made to the EMPLOYER (including any interest earned
on advances that is deemed to be part payment of the contribution under
section 4.7) exceed the amounts to which the EMPLOYER is properly entitled
under this agreement, the amount of such excess is a debt owing to the
COMMISSION and shall be promptly repaid to the COMMISSION upon receipt of
notice to do so.
4.9 The COMMISSION may withhold payment of any claim or advance pending the
completion of an audit of the EMPLOYER's books and records conducted either
by the COMMISSION or by an independent auditor pursuant to paragraph
6.1(g).
4.10 Costs are eligible only if they are, in the opinion of the COMMISSION,
a) directly related to the agreement, and
b) reasonable.
4.11 Equipment purchase costs exceeding $ 0.00 require the prior written
authorization of the COMMISSION.
4.12 The portion of the cost of any goods or services purchased by the EMPLOYER
for which the EMPLOYER may claim a GST input tax credit or rebate is not
eligible for reimbursement.
4.13 The portion of any cost in respect of which the EMPLOYER has, or is
entitled to receive a contribution from another level of government or
other source is not eligible for reimbursement.
5.0 REPRESENTATION AND WARRANTY
5.1 The EMPLOYER represents and warrants, and it is a condition of this
agreement, that no participant has been hired to fill a position left
vacant due to an industrial dispute at the EMPLOYER's premises, to fill the
position of a worker who had been laid-off and is awaiting recall, or to
displace another worker employed by the EMPLOYER.
5.2 In addition to any other remedy provided for under this agreement, if a
representation and warranty referred to in section 5.1 is not true and
accurate, the COMMISSION may require the EMPLOYER to forthwith repay as a
debt owing to the COMMISSION the amount of the contribution paid towards
the wage cost and the employer's share of employment related costs of the
employee(s) in respect of whom the untrue and inaccurate representation and
warranty was given.
5.3 The EMPLOYER further represents and warrants that all statements made to
the COMMISSION in connection with its application for funding are true and
all relevant facts have been disclosed.
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6.0 OBLIGATIONS OF THE EMPLOYER
6.1 The EMPLOYER shall:
a) carry out and complete the activities in a diligent and professional
manner, using qualified personnel;
b) upon request of the COMMISSION, produce any certificates, licences and
other authorizations required for the carrying out of the activities
in respect of the rules relating to the environment;
c) keep proper books, accounts and records, in accordance with generally
accepted business and accounting practices, of the financial
management of the activities;
d) make the books, accounts and records referred to in paragraph c)
available at all reasonable times for inspection and audit by the
representatives of the COMMISSION who shall be permitted to take
copies and extracts from such books and records;
e) upon request provide the COMMISSION with such additional information
as it may require with respect to such books, accounts and records;
f) preserve the books and records referred to in paragraph c) and keep
them available for audit and inspection by representatives of the
COMMISSION for a period of 6 years following the end of the funding
period;
g) whenever the COMMISSION deems it necessary and so requests the
EMPLOYER in writing, retain the services of a duly qualified
accountant approved by the COMMISSION to carry out an audit of the
books and records relating to the activities. The audit report shall
certify:
i) the total actual expenditures on the eligible costs to date,
ii) the total payments of the COMMISSION's contribution to date,
including the amount of interest that has accrued on any advances
of the contribution,
iii) that all expenditures, except as noted in the report, were in
accordance with this agreement; and
h) within 30 days after completion of the audit report referred to in
paragraph g), provide a copy of it to the COMMISSION.
6.2 The EMPLOYER shall disclose to the COMMISSION without delay any fact or
event that the EMPLOYER is aware of from time to time which may compromise
the EMPLOYER's chances of success in carrying out the activities either
immediately or in the long term.
6.3 The EMPLOYER shall both during and following the term of this agreement
indemnify and save the COMMISSION harmless from and against all claims,
losses, damages, costs, expenses and other actions made, sustained,
brought, threatened to be brought or prosecuted, in any manner based upon,
occasioned by or attributable to any injury or death of a person, or loss
or damage to property caused or alleged to be caused by any willful or
negligent act, omission or delay on the part of the EMPLOYER or its
employees or agents, participating employers or participants in connection
with anything purported to be or required to be provided by or done by the
EMPLOYER pursuant to this agreement or done otherwise in connection with
the activity. This provision shall survive the termination of this
agreement.
7.0 NEPOTISM
7.1 No contribution paid to any participant who is a member of the immediate
family of the EMPLOYER, or, if the EMPLOYER is a corporation or
unincorporated association, who is a member of the immediate family of an
officer or a director of the corporation or unincorporated association, is
eligible for reimbursement unless the COMMISSION is satisfied that the
hiring of the participant was not the result of favouritism over the other
qualified candidates by reason of membership in the immediate family of the
EMPLOYER or officer or director of the EMPLOYER, as the case may be.
7.2 For the purposes of section 7.1, "immediate family" means father, mother,
step-father, step-mother, foster parent, brother, sister, spouse (including
common law spouse), child (including child of common law spouse), step-
child, ward, father-in-law, mother-in-law, or relative permanently residing
with the EMPLOYER, officer or director, as the case may be.
8.0 REPORTS AND INFORMATION
8.1 The EMPLOYER shall, upon request, provide the COMMISSION with progress
reports, satisfactory to the COMMISSION in scope and detail, concerning the
progress of the activities.
8.2 The EMPLOYER shall, upon request, arrange for representatives of the
COMMISSION to have access to the EMPLOYER's premises where the activities
are being carried out to monitor their progress.
9.0 DISPOSITION OF ASSETS
9.1 Upon completion of the agreement or termination of the agreement, the
EMPLOYER agrees to dispose of, in such manner as the COMMISSION may direct,
all physical assets purchased with contribution funds other than
a) any asset costing less than $250,
b) assets that have been physically incorporated into the premises of the
EMPLOYER, and
c) assets that have been consumed or expended in carrying out the
agreement.
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9.2 The EMPLOYER agrees that at the end of the funding period, or upon
termination of this agreement, if earlier, and if directed to do so by the
COMMISSION, any assets referred to in section 9.1 that have been preserved
by it shall be
a) sold at fair market value and that the funds realized from such sale
be applied to the eligible costs of the agreement to offset the
COMMISSION's contribution to those costs;
b) turned over to another person or organization designated or approved
by the COMMISSION; or
c) disposed of in any other manner as may be determined by the
COMMISSION.
10.0 DEFAULT
10.1 The following constitute Events of Default:
a) the EMPLOYER becomes bankrupt or insolvent, goes into receivership, or
takes the benefit of any statute from time to time being in force
relating to bankrupt or insolvent debtors;
b) an order is made or resolution passed for the winding up of the
EMPLOYER, or the EMPLOYER is dissolved;
c) the EMPLOYER is in breach of the performance of, or compliance with,
any term, condition or obligation on its part to be observed or
performed pursuant to this agreement;
d) the EMPLOYER has submitted false or misleading information to the
COMMISSION;
e) in the opinion of the COMMISSION, the EMPLOYER has failed to proceed
diligently with the activities.
10.2 If
a) an Event of Default specified in paragraph 10.1 (a) or (b) has
occurred; or
b) an Event of Default specified in paragraph 10.1 (c), (d) or (e) has
occurred and has not been remedied within 15 days of receipt by the
EMPLOYER of written notice of default, or a plan satisfactory to the
COMMISSION to remedy such Event of Default has not been put into place
within such time period:
the COMMISSION may, in addition to any remedies otherwise available,
immediately terminate by written notice any obligation to make any further
contribution to the EMPLOYER. All eligible costs up to the date of
termination will be paid by the COMMISSION, however.
10.3 In the event the COMMISSION gives the EMPLOYER written notice of default
pursuant to paragraph 10.2(b), the COMMISSION may suspend any further
payment under this agreement until the end of the period given to the
EMPLOYER to remedy the Event of the Default.
10.4 The fact that the COMMISSION refrains from exercising a remedy it is
entitled to exercise under this agreement shall not be considered to be a
waiver of such right and, furthermore, partial or limited exercise of a
right conferred upon the COMMISSION shall not prevent the COMMISSION in
any way from later exercising any other right or remedy under this
agreement or other applicable law.
11.0 NOTICE
11.1 Any notice, information or other document required to be given under this
agreement shall be sent by regular mail, personal service, facsimile or
registered mail. Any notice, information or document shall be deemed to
have been received on delivery. Any notice, information or other document
sent by facsimile shall be deemed to have been received one working day
after it is sent. Any notice, information or other document sent by
registered mail shall be deemed to have been received when it is signed
for.
11.2 Any notice or correspondence shall be addressed to:
In the case of the COMMISSION (insert name or title of official, address
and fax number)
Karen Hall-Voegelin
112 N. Christina Street
Sarnia, Ontario
N7t 5T6
Phone: 519-464-5068
Fax: 519-464-5076
email: [email protected]
In case of the EMPLOYER to the address shown on Schedule A of this
agreement.
12.0 EARLY TERMINATION
12.1 The COMMISSION or the EMPLOYER may terminate this agreement at any time
without cause upon not less than 2 weeks written notice of intention to
terminate.
12.2 In the event of a termination notice being given by the EMPLOYER under
section 3.4 or 12.1 or by the COMMISSION under section 12.1
a) the EMPLOYER shall make no further commitments in relation to the
activities and shall cancel or otherwise reduce, to the extent
possible, the amount of any outstanding commitments in relation
thereto;
b) all eligible costs incurred by the EMPLOYER up to the date of
termination will be paid by the COMMISSION, including its cost of, and
incidental to, the cancellation of obligations incurred by it as a
consequence of the termination of the agreement; provided always that
payment and reimbursement under this paragraph shall only be made to
the extent that it is established to the satisfaction of the
COMMISSION that the costs mentioned herein were actually incurred by
the EMPLOYER and the same are reasonable and properly attributable to
the termination of the agreement; and
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c) the amount of any contribution funds which remain unspent shall be
promptly repaid to the COMMISSION, and such amount shall be a debt
due to the COMMISSION.
13.0 GENERAL
13.1 This agreement may be amended by the mutual consent of the parties. To be
valid, any amendment to this agreement shall be in writing and signed by
the parties.
13.3 The EMPLOYER shall not assign this agreement or any part hereof or any
payments to be made thereunder without the written permission of the
COMMISSION and any assignment made without that permission is void and of
no effect.
13.2 No member of the House of Commons or Senate or provincial legislature
shall be admitted to any share or part of this agreement or to any
benefit to arise therefrom.
13.4 Prior to hiring each participant for the activities, the EMPLOYER shall
verify and confirm with the COMMISSION that the participant qualifies as
an "insured participant" within the meaning of the Employment Insurance
Act.
13.5 The management, supervision and control of the activities of the
agreement are the sole and absolute responsibility of the EMPLOYER. The
EMPLOYER is not in any way authorized to make a promise, agreement or
contract on behalf of the COMMISSION. The EMPLOYER shall be solely
responsible for any and all payments and deductions required by law to be
made including those required for Canada Pension Plan, employment
insurance, workers' compensation and income tax. The parties hereto
declare that nothing in this agreement shall be construed as creating a
legally binding partnership or agency relationship between them.
13.6 It is a term of this agreement that no individual, for whom the post-
employment provisions of the "Conflict of Interest and Post-Employment
Code for Public Office Holders" or the "Conflict of Interest and Post-
Employment Code for the Public Service" apply, shall derive any direct
benefit from this agreement unless that individual is in compliance with
the applicable post-employment provisions.
13.7 If the EMPLOYER is an unincorporated organization, it is agreed by the
representatives of the EMPLOYER signing this agreement on behalf of the
EMPLOYER, that they shall be personally, jointly and severally liable for
all obligations, convenants, promises, liabilities and expenses assumed
by the EMPLOYER under this agreement.
13.8 This agreement and all schedules and attachments are subject to the
Access of Information Act.
13.9 This agreement is binding upon the EMPLOYER and its successors and
assigns and supersedes all previous agreements between the parties.
13.10 This agreement shall come into force and effect when it is executed by
both parties to this agreement.
For the COMMISSION
/s/ [ILLEGIBLE] D G - Service Delivery May - 8 2000
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(Signature) (Position) (Date)
For the EMPLOYER
X /s/ [ILLEGIBLE] President 5/8/2000
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(Signature) (Position) (Date)
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(Signature) (Position) (Date)
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<CAPTION>
[LOGO] Human Resources Developpement des PAGE 1
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Development Canada ressources humaines Canada OFFICIAL USE - RESERVE A L'ADMINISTRATION
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100 FILE NUMBER 101 OPTIONS.A/S.S.A.
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SCHEDULE A ANNEXE A N* DE DOSSIER
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1 U45343 - 7 936
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<S> <C> <C> <C> <C>
[X] Targeted Wage [_] skills Development [_] Opportunities Fund 102 RESP.RC 103 BUDGET REC
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Subsidiaries Developpement des Fonds d'integration
Subventions salariales competences CR D'ORIGINE CR DU BUDGET
cibiees
3571 3571
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[_] Self-Employment [_] Employment Assistance [_] Youth Initiatives 104 1-ORIGINAL 105 AMEN NO 106 REASON
--- --- ---
Travail independant Services Initiatives Jeunesse 2-AMENDMENT/MOD. N'DE LA CODE
Services d'aide a 3-CORRECTION MOD. CODE DE
l'emploi 4- RENEWAL/RENOUV MOTIF
[_] Job Creation Partnerships [_] Local Labour Market [_] Other (specify)
Partenariats pour la Partnerships
creation d'emplois Partenariats locaux [_] Autre (precisaz)
du marche du travail
1
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2 NAME OF EMPLOYER/COORDINATOR - NOM DE L'EMPLOYEUR/COORDONNATEUR 3 LEGAL NAME OF EMPLOYER/COORDINATOR (IF DIFFERENT FROM
--- ---
ABOVE)-NOM LEGAL DE L'EMPLOYEUR/COORDINATOR (S'IL EST
DIFFERENT DU PRECEDENT)
RMH Teleservices International Inc.
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COMMUNITY COORDINATOR [_] YES [_] NO
COORDONNATEUR LOCAL [_] OUI [_] NON
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4 MAILING ADDRESS - ADRESSE POSTALE 8 AREA CODE TELEPHONE NO.
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IND. REG. N'DE TELEPHONE
1086 Modeland Road (610) 520-5354
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5 CITY/TOWN - VILLE 6 PROVINCE 7 POSTAL CODE 9 AREA CODE FAX NO.
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CODE POSTAL IND. REG. N'DE TELECOPIEUR
Sarnia Ont N7T 7K7 (610) 520-5354
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10 NAME OF CONTACT PERSON - NOM DE LA PERSONNE RESSOURCE 11 TELEPHONE NO. (If different from above) 12 No. OF EMPLOYEES/
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N'DE TEL (S'il est different du precedent WORKERS AFFECTED
Nbre D'EMPLOYES/
TRAVAILLEURS
Mike Scharff/Patricia Gallagher TOUCHES 700
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13 OBJECTIVE/DESCRIPTION OF ACTIVITIES/TARGETED CLIENTELE/EXPECTED RESULTS - OBJECTIF/DESCRIPTION DES ACTIVITES/CLIENTELE VISEE/
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RESULTATS ATTENDUS
(THIS SECTION IS MEANT AS AN EXECUTIVE SUMMARY. - CETTE SECTION SERT A FOURNIR UN SOMMAIRE DES ACTIVITES).
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Objective: To support the economic diversification in the Sarnia-Lambton area.
Targeted Wage Subsidy will be used to support indivduals in obtaining training
and work experience in a telecommunications company.
The schedules and addenda as described in the submission from the Recipient are
considered to be part of this Agreement. Any changes to the proposal will be
made only with joint concurrence of both parties.
Activities: Full listing of Job Descriptions for both the Quality Center and
the Inbound Call Center are attached: Managers, Administrators, Supervisors, IT
professionals, HR specialists, Quality & Sales Monitors, Quality Assurance
Representatives and Customer Service Representatives.
Targeted Clientele: Insured participants in need of work experience and
training.
Targeted Results: A minimum of 140 unemployed persons who are eligible for the
Targeted Wage Subsidy program will gain employment at RMH Teleservices
International Inc. It is expected that 75% of these participants will continue
to be employed on a full time basis upon completion of the subsidy period.
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<S> <C> <C> <C> <C> <C>
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14 LOCATION OF ACTIVITY - LIEU DE L'ACTIVITE
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1086 Modeland Road, Sarnia
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15 TOTAL NUMBER OF DESIGNATED GROUP MEMBERS TARGETING PLAN - PLAN DE CIBLAGE DES MEMBRES DES GROUPES DESIGNES
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PARTICIPANTS -----------------------------------------------------------------------------------------------------------------
NOMBRE TOTAL DE 16 17 WOMEN 18 ABORIGINALS 19 PERSONS WITH DISABILITIES 20 MEMBERS OF VISIBLE 21 SPARE
--- --- --- --- --- ---
PARTICIPANTS NUMBER OF POSITIONS FEMMES AUTOCHTONES PERSONNES HANIDCAPEES MINORITIES LIBRE
TO BE FILLED BY (DO NOT COMPLETE FOR O.F. MEMBRES DES
NOMBRE DE POSTES A NE PAS COMPLETER DANS MINORITES
140 COMBLER PAR DES LE CAS DU F.I.) VISIBLES
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22 23 Y-A M D-J 24 Y-A M D-J 25 Y-A M D-J 26 Y-A M D-J
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DURATION OF ACTIVITY FROM TO AND FROM TO
DUREE DE L'ACTIVITE DE 2000-05-08 A 2001-03-31 ET DE A
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OFFICIAL USE - RESERVE A L'ADMINISTRATION - CMS - SGM
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140 FINANCIAL CODE CMS CONSTIT. FUTURE YEAR 1 FUTURE YEAR 2
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CODE FINANCIER CURRENT YEAR AMOUNT TYPE CODE COMMITMENT AMOUNT CR COMMITMENT AMOUNT CR
-------------------------------
ALLOT PROJECT LINE OBJECT MONTANT POUR L'ANNEE CR GENRE CODE MONTANT ENGAGE POUR CT MONTANT ENGAGE POUR CT
AFF. PROJET ART. D'EXEC. COURANTE CT SGM CIRC L'ANNEE 1 A VENIR L'ANNEE 2 A VENIR
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29 5200 700,000.00
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141 SIGNATURE Y-A M D-U
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AGREEMENT VERIFICATION
VERIFICATION DE L'ACCORD
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OFFICIAL USE - RESERVE A L'ADMINISTRATION - MIS - SIG
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150 ORIG. 151 CORRESP. 152 PROV. 153 HRDC 154 155 156 157 158 YR. OF 159 SPECIAL
--- --- --- --- --- --- --- --- --- ---
TYPE LANG. RIDING OFFICER CONSTIT. NCC S.I.C. ACTIVITY OPERATION INT. GR.
GENRE LANG DE CIRC. AGENT DE CIRC. CNP C.T.I. ACTIVITE ANNEE DE GR. D'INT.
D'ORG CORRESP. PROV. DRHC FONCT. SPECIAL
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11 E K095 A29 U71 1453 7790 CO7M 01
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160 NATIONAL SPARES 161 REGIONAL SPARES 162 HRCC SPARES
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CODES (RESERVE A L'AC) CODES (RESERVE AU BUREAU REGIONAL) CODES (RESERVES AUX CRHC)
A B C D A B C D E F A B C
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EMP 5155 (06-99)B Canada
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FILE NUMBER - N/o/ DE DOSSIER
U45343 - 7 PAGE 2
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FUNDS FROM OTHER SOURCES
HRDC CONTRIBUTION - CONTRIBUTION DE DRHC FONDS D'AUTRES SOURCES
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SUPPORT TO INDIVIDUALS PAID BY COORDINATOR/EMPLOYER - SOUTIEN AUX PARTICULIERS VERSE PAR LE
COORDONNATEUR/L'EMPLOYEUR
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27 LIVING EXPENSES 26 29
FRAIS DE SUBSISTANCE -- 5268 --
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30 DEPENDANT CARE COSTS 31 32
DEPENSES LIEES A LA GARDE DES PERSONNES A CHARGE -- 5228 --
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33 DISABILITY RELATED COSTS 34 33
COUTS RELIES AUX LIMITATIONS FONCTIONELLES -- 5257 --
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36 TUITION COSTS 37 38
FRAIS DE SCOLARITE -- 5261 --
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39 OTHER PERSONAL SUPPORTS AND TRANSPORTATION 40 41
AUTRES SOUTIENS PERSONNELS ET TRANSPORT -- 5267 --
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42 TOTAL SUPPORT TO INDIVIDUALS 43
TOTAL DU SOUTIEN AUX PARTICULIERS
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44 PARTICIPANT WAGES 45 40
SALAIRE DES PARTICIPANTS -- 700,000.00 5220 --
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OVERHEAD COSTS - FRAIS GENERAUX
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47 OVERHEAD COSTS EXCLUDING CAPITAL COSTS 48 49
FRAIS GENERAUX EXCLUANT LES FRAIS D'IMMOBILISATION -- 5269 --
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50 CAPITAL COSTS 51 52
FRAIS D'IMMOBILISATION -- 5270 --
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53 ADDITIONAL COSTS RELATED TO ACCOMMODATING PERSONS WITH DISABILITIES 54 55
FRAIS SUPPLEMENTAIRES POUR ACCOMMODER LES PERSONNES HANDICAPEES -- 5252 --
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COURSE COSTS - FRAIS DE COURS
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56 COURSE COSTS - PUBLIC INSTITUTIONS 57 58
FRAIS DE COURS - ETABLISSEMENTS PUBLICS -- 5283 --
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59 COURSE COSTS - PRIVATE INSTITUTIONS 60 61
FRAIS DE COURS - ETABLISSEMENTS PRIVES -- 5254 --
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TOTAL CONTRIBUTION TO BE PAID TO THE COORDINATOR/EMPLOYER 62
CONTRIBUTION TOTALE A VERSER AU COORDONNATEUR/A L'EMPLOYEUR -- 700,000.00 5200
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ESTIMATED FINANCIAL ASSISTANCE PAID DIRECTLY TO PARTICIPANTS BY HRDC 63
SOUTIEN FINANCIER ESTIMATIF VERSE DIRECTEMENT AUX PARTICIPANTS PAR --
--------------
--------------
ESTIMATED TOTAL HRDC CONTRIBUTION (BOXES 62 + 63) 64
CONTRIBUTION TOTALE ESTIMATIVE VERSEE PAR DRHC (CASE 62 + 63) -- 700,000.00
--------------
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65 COST DISTRIBUTION - REPARTITION DES COUTS
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EMPLOYER/COORDINATOR UNION/ASSO./AGENTS HRDC
EMPLOYEUR/COORDONNATEUR SYNDICAT/ASSOC/REPR. PROVINCE DRHC OTHER - AUTRE TOTAL
------------------------------------------------------------------------------------------------------------------------------------
66 67 68 69 70 71
-- 700,000.00 -- -- -- 700,000.00 -- -- 1,400,000.00
------------------------------------------------------------------------------------------------------------------------------------
72 73 74 75 76 77
-- 50.00% -- 0.00% -- 0.00% -- 50.00% -- 0.00% -- 100%
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FOR FORMER IAS ONLY - ANCIEN SAAI SEULEMENT
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TYPE OF EMPLOYMENT ADJUSTMENT AGREEMENT 78 BUSINESS LINES 79 TYPE OF AGREEMENT
GENRE D'ACCORD D'ADAPTATION DE LA MAIN-D'OEUVRE -- SECTEURS D'ACTIVITE | -- GENRE D' ACCORD |
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FOR USE WHEN NO APPLICATION HAS BEEN COMPLETED - A UTILISER DANS LES CAS OU AUCUNE DEMANDE N'A ETE PRESENTEE
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80 RECOMMENDED BY - RECOMMANDE PAR 81 DATE 82 APPROVED BY - APPROUVE PAR 83 DATE
-- -- -- -- MAY - 8 2000
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FOR AMENDMENTS ONLY - POUR MODIFICATIONS SEULEMENT
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REASON FOR AMENDMENT [_] INCREASE [_] DECREASE
RAISON DE LA MODIFICATION AUGMENTATION DIMINUTION
--------------------------------------------------
AMOUNT
MONTANT $
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84 INITIALS OF SIGNATORIES TO THE AGREEMENT - INITIALES DES SIGNATAIRES DE L'ACCORD
|
X /s/ [ILLEGIBLE]^^ 5/8/2000 | /s/ [ILLEGIBLE]^^ MAY-8 2000
--------------------------- ---------- ___________________________________ _____________ ------------------------- ___________
EMPLOYER/COORDINATOR DATE EMPLOYER/COORDINATOR DATE COMMISSION/DEPARTMENT DATE
EMPLOYEUR/COORDONNATEUR EMPLOYEUR/COORDONNATEUR COMMISSION/MINISTERE
------------------------------------------------------------------------------------------------------------------------------------
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The information you provide is collected under the auspices of Human Resources Development for the purpose of administering
employment programming. The information collected will be subject to the Access to Information Act. The information will be placed
in Program Record Number HRDC - HRI 293.
Les renseignements fournis dans le present document sont recueillis sous l'autorite de Developpement des ressources humaines aux
fins de l'adminstration de la programmation d'emploi. Les renseignements obtenus seront sujets a la Loi d'acces a l'information. Les
renseignements obtenus seront conserves dans le dossier de programme DRHC - IRH 293.
------------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>
[LOGO] Human Resources Developpement des
Development Canada ressources humaines Canada
---------------
FILE NUMBER
N/O/ DE DOSSIER
SCHEDULE D - ANNEXE D
U 4 5 3 4 3 - 7
---------------
----------------------------------------------------------------------------
1 NAME OF EMPLOYER / COORDINATOR - NOM DE L'EMPLOYEUR/COORDONNATEUR
-
RMH Teleservices International Inc.
----------------------------------------------------------------------------
2.0 ADDITIONAL CONDITIONS - CONDITIONS SUPPLEMENTAIRES
Agreement must be signed by RMH and HRDC prior to start date shown on agreement.
All persons must qualify as an Insured participant to be eligible to participate
in this intervention. HRDC must confirm eligibility for every participant prior
to starting work with RMH through this contract. Release of information forms
will be included with Tracking Document which lists hires. This tracking
document is to be submitted a least 1 week in advance of employee starting
employment.
Persons resigning employment to start work with RMH will not be eligible.
Employer can not receive TWS funding more than once for an individual.
Reimbursement will be based on 50% of wage rate to maximum of $5000.00 per
eligible participant. This does not include mandatory related costs or vacation
pay.
To be eligible for Targeted Wage Subsidy weekly hours are not to fall below 30
hours per week.
The employer agrees not to claim more than the normal work week for the specific
position. Overtime hours will not be reimbursed.
The contract will be over when dollar value is reached or on the contract end
date of March 31, 2001 whichever occurs first. Last day eligible for wage
subsidy will be March 31, 2001 as per HRDC commitment letter.
No advance payments are allowed. Progress payments only. Project claim forms are
to be submitted every 3 months supported by payroll information. Claims are to
be submitted July 2000, October 2000, January 2001 and March 2001. A fifth claim
may be required to capture the difference between HRDC'S fiscal year and RMH's
payroll date.
A performance review on each participant will be submitted with each pay claim.
The co-ordinator agrees and warrants that all computer and computer support
equipment related to payroll is Year 2000 compliant. (Schedule E)
The co-ordinator will advise HRDC immediately of the finish dates of
participants who leave the program early.
HRDC will work with Ontario Works-Enhanced Job placement program and the
provincial Job Connect program to facilitate client group eligibility for their
respective programs.
The Co-ordinator/Sponsor when required by CANADA acknowledge CANADA'S financial
contribution to the project.
For department monitoring and auditing purposes, the following reports will be
made available:
Payroll & Attendance records
Financial monitoring will be conducted in October 2000 & March 2001. On-site
participant monitors will be conducted by HRDC Project Officers.
RESULTS:
The Co-ordinator will submit a final report within 30 days of contract
completion addressing the overall project achievements as it relates to the
Objective; Description of Activities; Targeted clientele and Expected Results.
<TABLE>
<CAPTION>
----------------------------------------------------------------------------------------------------------------------------------
3 INITIALS OF SIGNATORIES TO THE AGREEMENT - INITIALES DES SIGNATAIRES DE L'ACCORD
<S> <C> <C> <C> <C> <C>
/s/ [ILLEGIBLE]^^ 5/8/2000 /s/ [ILLEGIBLE]^^ MAY - 8 2000
------------------------ ------------- -------------------------- ----------- ------------------------- -------------
EMPLOYER/COORDINATOR DATE EMPLOYER/COORDINATOR DATE COMMISSION/DEPARTMENT DATE
EMPLOYEUR/COORDONNATEUR EMPLOYEUR/COORDONNATEUR COMMISSION/MINISTERE
----------------------------------------------------------------------------------------------------------------------------------
</TABLE>
[LOGO]CANADA
<PAGE>
<TABLE>
<S> <C> <C>
---------------
[LOGO] Human Resources Developpement des FILE NUMBER
Development Canada ressources humaines Canada SCHEDULE E ANNEXE E N/o/ DE DOSSIER
U 4 5 3 4 3 - 7
---------------
</TABLE>
--------------------------------------------------------------------------------
1 Name of Employer / Coordinator - Nom de l'employeur / coordonnateur
---
RMH Teleservices International Inc.
--------------------------------------------------------------------------------
2.0 ADDITIONAL CONDITIONS
The COORDINATOR/EMPLOYER warrants that the services provided under this
contract shall meet the contractual requirements (as evidences during
acceptance tests, as applicable) so as to accurately and automatically process
any and all data, date and date-related data including but not limited to
calculating, comparing, and sequencing of such data from, into and between the
twentieth and twenty-first centuries, including leap year calculations when
used in accordance with the documentation provided by the COORDINATOR/EMPLOYER
and accepted by the Crown. To that end, the COORDINATOR/EMPLOYER also warrants
that date related processing will not, in any way, prevent hardware, software
or firmware from conforming to the requirements of the Contract prior to,
during, or after the year 2000. Canada may, at no additional cost, require the
COORDINATOR/EMPLOYER prior to the performance of the services, to demonstrate
compliance and/or compliance techniques and test procedures it intends to
follow in order to comply with all the obligations contained here.
The obligations contained herein apply to the services provided by the
COORDINATOR/EMPLOYER, its contractors and its subcontractors involved in the
performance of this Contract. Subject to the specific contractual requirement,
the obligations contained herein do not apply to hardware, firmware, software
or software applications provided as Government Furnished Equipment unless
expressed elsewhere in the Contract.
The warranties contained herein are separate and discrete from any other
warranties specified in this Contract, and are not subject to any disclaimer
of warranty which may be specified in the Contract, its appendices, its
schedules, its annexes or any document incorporated in this Contract by
reference. The warranties contained herein are subject to any limitation of
the COORDINATOR's/EMPLOYER's liability specified in the Contract.
Notwithstanding the foregoing, the provisions set out in the applicable
General Conditions, if any, under the section entitled "Warranty" apply.
The warranties contained herein shall have a term extending to either:
a) to June 30, 2000, or
b) for a period of six months following acceptance of the services,
whichever is the later date.
2.0 CONDITIONS SUPPLEMENTAIRES
Le COORDONNATEUR/EMPLOYEUR garantit que les services fournis conformement au
present contrat satisfont aux exigences contractuelles (attestees au cours des
tests d'acceptation, selon le cas), de facon a traiter avec precision et
automatiquement toutes les donnees, les dates et les donnees liees aux dates,
notamment quant au calcul, a la comparaison et au maintien de sequence de ces
donnees entre le XXe et le XXle siecle, y compris quant aux calculs relatifs
aux annees bissextiles utilises selon la documentation fournie par le
COORDONNATEUR/EMPLOYEUR et acceptee par la Couronne. A cette fin, le
COORDONNATEUR/EMPLOYEUR garantit egalement que le traitement lie aux dates
n'empechera en aucune facon le materiel, les logiciels et les microprogrammes
d'etre conformes aux exigences prevues par le contrat avant, pendant ou apres
l'an 2000. Le Canada peut, sans frais additionnels, obliger le
COORDONNATEUR/EMPLOYEUR, avant l'execution des services, a faire la preuve de
sa conformite ou des methodes de conformite et des procedures de test qu'il a
l'intention d'appliquer afin de se conformer a toutes les obligations prevues
par les presentes.
Les presentes obligations s'appliquent aux services fournis par le
COORDONNATEUR/EMPLOYEUR, ses entrepreneurs et sous-traitants participant a
l'execution du contrat. Sous reserve de l'exigence contractuelle precise,
elles ne s'appliquent pas au materiel, aux microprogrammes, aux logiciels ou
aux applications de logiciels fournis a titre d'equipement fourni par le
gouvernement, sauf disposition des presentes.
Les garanties prevues aux presentes sont distinctes de toute autre garantie
prevue dans le contrat et ne sont pas visees par toute stipulation
d'exoneration de garantie que peuvent contenir le contrat, ses annexes ou tout
autre document incorpore aux presentes par renvol. Elles sont visees par toute
limitation de la responsabilite du COORDONNATEUR/EMPLOYEUR precisee aux
presentes.
Malgre ce qui precede, les dispositions des conditions generales, les cas
echeant, prevues dans la partie intitulee <<Garantie>> s'appliquent.
Les garanties prevues aux presentes sont en vigueur jusqu'a la demiere des
dates suivantes:
a) le 30 juin 2000, ou
b) pendant les six mois suivant l'acceptation des services, la date etant la
plus eloignee.
--------------------------------------------------------------------------------
3. Initials of Signatories to the Agreement - Initiales des signataires de
l'accord
<TABLE>
<CAPTION>
/s/ [ILLEGIBLE]^^ 5/8/2000 /s/ [ILLEGIBLE]^^ May - 8 2000
------------------------ -------- ------------------------ --------- ------------------------ ------------
<S> <C> <C> <C> <C> <C>
Employer/Coordinator Date Employer/Coordinator Date Commission/Department Date
Employeur/Coordonnateur Employeur/Coordonnateur Commission/Ministere
----------------------------------------------------------------------------------------------------------------
</TABLE>
[LOGO] Canada
