<PAGE>
[LOGO] Human Resources Developpement des
Development Canada ressources humaines Canada File no. U45344-5
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Options/S.A./S.S.A. 722
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YOUTH EMPLOYMENT INITIATIVES
These Articles of Agreement are made as of the 8/th/ day of May, 2000.
BETWEEN: Human Resources Development Canada
(herein after referred to as the "DEPARTMENT")
112 N. Christina Street
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Sarnia, Ontario N7T 5T6
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RMH Teleservices International Inc.
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AND: (hereinafter referred to as the "COORDINATOR")
1086 Modeland Road
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Sarnia, Ontario
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N7T 7K7
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WHEREAS the COORDINATOR proposes to carry out the project described in Schedule
A hereto and has applied to the DEPARTMENT for financial assistance towards the
costs of the project;
AND WHEREAS the COORDINATOR is eligible for financial assistance towards the
costs of the project under Youth Employment initiatives referred to in Schedule
A, Box 1, which has been established by the DEPARTMENT to assist youth in
preparing for, obtaining and maintaining employment, and in making a successful
transition into the labour market.
AND WHEREAS the DEPARTMENT wishes to make a contribution towards the costs of
the project;
The DEPARTMENT and the COORDINATOR undertake and agree as follows:
1.0 AGREEMENT
1.1 The following documents and any amendments thereto form the agreement
between the DEPARTMENT and the COORDINATOR
a) these Articles of Agreement;
b) the document attached hereto as Schedule A;
c) the document attached hereto as Schedule B;
d) the document attached hereto as Schedule C; and
e) the document attached hereto as Schedule D.
2.0 INTERPRETATION
2.1 Unless the context requires otherwise, the expressions listed below have
the following meanings for the purposes of this agreement:
a) "funding period" refers to the period described in Schedule A,
entitled "Duration of Activity";
b) "Project" is defined as the activities described in Schedule A.
c) "eligible costs" are the costs described in Schedule B, incurred by
the COORDINATOR in carrying out the Project and which are in
compliance with the conditions set out in Schedule B.le D .
3.0 CONTRIBUTION
3.1 Subject to the terms and conditions of this agreement, the DEPARTMENT
agrees to make a contribution to the COORDINATOR of an amount equal to the
lesser of:
a) 100 percent of the eligible costs, and
b) the contribution amount set out in Schedule A.
3.2 Any payment under the agreement is subject to there being an appropriation
by Parliament for the fiscal year in which the payment is to be made.
4.0 TERMS OF PAYMENT
(Sections 4.1 to 4.3 apply where progress payments, rather than advances,
are to be made. Delete if not applicable.)
4.1 Payment of the DEPARTMENTS's contribution will be made upon receipt and
verification of periodic claims for payment. When submitting a claim, the
COORDINATOR shall use a claim form prescribed or approved by the DEPARTMENT
and the claim must cover a period of not less than 30 days and not more
than 90 days.
4.2 In the event payments made to the COORDINATOR exceed the amount to which
the COORDINATOR is properly entitled under this agreement, the amount of
such excess is a debt owing to the DEPARTMENT and shall be repaid promptly
to the DEPARTMENT upon receipt of notice to do so.
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4.3 The DEPARTMENT may withhold payment of any claim pending the completion of
an audit of the COORDINATOR's books and records conducted either by the
DEPARTMENT or by an independent audit or pursuant to paragraph 6.1 h)
(Sections 4.4 to 4.14 apply where advances, rather than progress payments,
are to be made. Delete if not applicable.)
5.0 REPRESENTATION AND WARRANTY
5.1 The COORDINATOR represents and warrants that all statements made to the
DEPARTMENT in connection with its application for funding are true and all
relevant facts have been disclosed.
5.2 The COORDINATOR further represents and warrants, and it is a condition of
this agreement, that: no participant or administrative staff have been
hired/recruited to fill a position left vacant due to an industrial dispute
at the COORDINATOR's premises, to fill the position of a worker who had
been laid-off and is awaiting recall, or to displace another worker
employed by the COORDINATOR;
5.3 In addition to any other remedy provided for under this agreement, if a
representation and warranty referred to in section 5.2 is not true and
accurate, the DEPARTMENT may require the COORDINATOR to forthwith repay as
a debt owing to the DEPARTMENT the amount of the contribution paid towards
the wage/allowance cost and employment related costs of the administrative
staff and participants in respect of whom the untrue and inaccurate
representation and warranty was given.
6.0 OBLIGATIONS OF THE COORDINATOR
6.1 The COORDINATOR shall:
a) carry out and complete the Project in a diligent and professional
manner, using qualified personnel;
b) demonstrate to the satisfaction of the Commission that the project
will maintain and implement any and all environmental protection
measures ensuring that all standards and rules established by
competent authorities are respected;
c) upon request of the DEPARTMENT, produce any certificates, licences and
other authorizations required for the carrying out of the Project in
respect of the rules relating to the environment;
d) keep proper books of accounts and records, in accordance with
generally accepted business and accounting practices, of the financial
management of the Project, including payroll records of staff of the
COORDINATOR employed in carrying out or implementing the Project and
records of all other Project expenditures and revenues including
funding for Project costs received from other sources;
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e) make the books, accounts and records referred to in paragraph d)
available at all reasonable times for inspection and audit by the
representatives of the DEPARTMENT who shall be permitted to take
copies and extracts from such books and records;
f) furnish the DEPARTMENT with such additional information as it may
require with reference to such books and records;
g) preserve the books and records referred to in paragraph d) and keep
them available for audit and inspection by representatives of the
DEPARTMENT for a period of six (6) years following the end of the
funding period;
h) whenever the DEPARTMENT deems it necessary and so requests the
COORDINATOR in writing, retain the services of a duly qualified
accountant approved by the DEPARTMENT to carry out an audit of the
books and records relating to the Project. The audit report shall
certify:
i) the total actual expenditures of the eligible costs to date,
ii) the total payments of the DEPARTMENT's contribution to date,
including the amount of interest that has accrued on any advances
of the contribution,
iii) that all expenditures, except as noted in the report, were in
accordance with this agreement;
i) within 30 days after completion of the audit report referred to in
paragraph h), provide a copy of it to the DEPARTMENT.
6.2 The COORDINATOR shall disclose to the DEPARTMENT without delay any fact or
event that the COORDINATOR is aware of from time to time which may
compromise the COORDINATOR's chances of success in carrying out the Project
either immediately or in the long term.
6.3 The COORDINATOR shall obtain, prior to the commencement of any Project
activity, all permits, licenses, consents and other authorizations that are
deemed necessary to permit the carrying out of the Project, and the Project
shall be executed in compliance with all laws, by-laws and regulations.
6.4 The COORDINATOR shall both during the following the term of this agreement
indemnify and save the DEPARTMENT harmless from and against all claims,
losses, damages, costs, expenses and other actions made, sustained,
brought, threatened to be brought or prosecuted, in any manner based upon,
occasioned by or attributable to any injury or death of a person, or loss
or damage to property caused or alleged to be caused by any wilful or
negligent act, omission or delay on the part of the COORDINATOR or its
employees or agents, participating employers or participants in connection
with anything purported to be or required to be provided by or done by the
COORDINATOR pursuant to this agreement or done otherwise in connection with
the Project. This provision shall survive the termination of this
agreement.
6.5 The COORDINATOR shall publicly acknowledge the Government of Canada's Youth
Employment Initiatives contribution in the following manner:
i) By clearly and prominently identifying the Government of Canada's
contribution in the initiative, utilizing promotion and advertising
tools made available by the DEPARTMENT and wording satisfactory to the
DEPARTMENT, for example "The Government of Canada provides funding to
support this initiative". Where, in the opinion of the DEPARTMENT,
there is a significant demand for the COORDINATOR's services in both
official languages, the Government's support shall be recognized in
both languages.
ii) By acknowledging the Government of Canada's contribution in its
announcements, interviews and ceremonies, in its advertising and
promotional activities, in its speeches, lectures, publications and in
its recruitment procedures.
iii) Coordinator's accountability: The COORDINATOR shall provide the
DEPARTMENT with documents attesting to the efforts of the COORDINATOR
to publicly recognize the contribution of the Government of Canada. At
the onset of the project, the COORDINATOR shall also provide the
DEPARTMENT with a communications plan outlining the timeframes and
mechanisms for promoting visibility as specified by the DEPARTMENT.
7.0 NEPOTISM
7.1 No contribution paid to any participant or wages paid to any administrative
staff who is a member of the immediate family of the COORDINATOR, or, if
the COORDINATOR is a corporation or unincorporated association, who is a
member of the immediate family of an officer or a director of the
corporation or unincorporated association, is eligible for reimbursement
unless the DEPARTMENT is satisfied that the recruitment of the participant
or the hiring of the administrative staff was not the result of favouritism
by reason of membership in the immediate family of the COORDINATOR or
officer or director of the COORDINATOR, as the case may be.
7.2 For the purposes of section 7.1, "immediate family" means father, mother,
step-father, step-mother, foster parent, brother, sister, spouse (including
common law spouse), child (including child of common law spouse), step-
child, ward, father-in-law, mother-in-law, or relative permanently residing
with the COORDINATOR, officer or director, as the case may be.
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8.0 REPORTS AND INFORMATION
8.1 The COORDINATOR shall, upon request, provide the DEPARTMENT or
Representative with progress reports, satisfactory to the DEPARTMENT in
scope and detail, concerning the progress of the Project, including
information collected to date under section 8.4 with respect to the Project
participants.
8.2 The COORDINATOR shall, upon request, arrange for representatives of the
DEPARTMENT to have access to the sites where the Project activities are
being carried out to monitor their progress.
8.3 The COORDINATOR shall provide the DEPARTMENT with copies of all reports,
studies or other publications produced by the COORDINATOR in carrying out
the Project. In addition, the COORDINATOR shall provide the DEPARTMENT with
advance copies of final drafts of such reports, studies or other
publications, and subsequent amendments to said reports, studies or other
publications.
(Delete Sections 8.4 to 8.7 if not applicable)
8.4 To assist the DEPARTMENT in
a) evaluating the Project's success in assisting the participants to
obtain or keep employment, and
b) determining a participant's need for any further assistance in order
for the participant to obtain or keep employment,
The coordinator shall, with respect to each participant on the Project,
keep records containing the information set out in Part 1 of Schedule C.
8.5 Prior to collecting or compiling the information referred to in section
8.4, the COORDINATOR shall inform each participant that the information
will be shared with the DEPARTMENT and the purpose for which the
information is being collected or compiled. The COORDINATOR shall also
inform each participant of his/her rights under the Privacy Act and to
obtain access to that information from the DEPARTMENT.
8.6 To assist the COORDINATOR in carrying out the Project, the DEPARTMENT will
provide to the COORDINATOR the information set out in Part II of Schedule C
about each participant.
8.7 All information about the participants collected by the COORDINATOR under
section 8.4 or provided to the COORDINATOR under section 8.6 shall be
treated as confidential and the COORDINATOR shall take all measures
reasonably necessary, including those set out in any instructions issued by
the DEPARTMENT, for the protection of same against unauthorized release or
disclosure. Upon completion of the Project or upon termination of the
agreement, if earlier, the COORDINATOR shall turn over the records and
information to the DEPARTMENT.
8.8 The COORDINATOR shall collect information on each of the participants 12
weeks after the completion or termination of the project and communicate
them to the Department or delegate as per the terms and conditions
described in Schedule C.
9.0 RELATIONS WITH EMPLOYER
Where work experience under the Project is to be provided by an employer,
the coordinator shall:
a) ensure that the work experience is conducted in a safe and supervised
environment;
b) ensure that no participant displaces an employee of the employer or
replaces an employee who is absent due to an industrial dispute or who
is on lay-off and awaiting recall;
c) monitor the progress of the work experience regularly either through
visits to the premises of the employer where the work experience is
taking place, or through a review of progress reports furnished by the
employer, or a combination of both;
d) use its best efforts to ensure that representatives of HRDC are
permitted to visit the premises of the employer to monitor the
progress of the work experience;
(delete (e) and (f) and (g) if not applicable).
e) provide to the Department of Foreign Affairs and International Trade
(DFAIT), on forms and within the period prescribed by HRDC, any
information requested by HRDC on proposed employees/host country
organizations when the internship location is outside Canada.
f) enter into internship agreements only with those employers/host
country organizations who have met with the security standards
administered by DFAIT.
g) Where an employer/host country organization ceases to meet security
standards administered by DFAIT, the COORDINATOR shall, upon notice
from HRDC, take all necessary steps to ensure the placement of the
concerned participant or participants with another employer,
authorized by DFAIT or take such other measures directed by the
DEPARTMENT.
10.0 PUBLICITY
10.1 The COORDINATOR shall ensure that in any and all communication activities,
publications, advertising and press releases referring to the Project,
include an appropriate acknowledgement, in terms satisfactory to the
DEPARTMENT, of the DEPARTMENT's contribution. The COORDINATOR shall notify
the DEPARTMENT in advance of any and all such communication activities,
publications, advertising and press releases.
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11.0 DISPOSITION OF ASSETS
11.1 Upon completion of the Project or termination of the agreement, the
COORDINATOR agrees to dispose of, in such manner as the DEPARTMENT may
direct, all physical assets purchased with contribution funds other than
a) any asset costing less than $250,
b) assets that have been physically incorporated into the premises of the
COORDINATOR, and
c) assets that have been consumed or expended in carrying out the
Project.
11.2 The COORDINATOR agrees that at the end of the funding period, or upon
termination of this agreement, if earlier, and if directed to do so by the
DEPARTMENT, any assets referred to in section 11.1 that have been
preserved by it shall be
a) sold at fair market value and that the funds realized from such sale
be applied to the eligible costs of the Project to offset the
DEPARTMENT's contribution to the eligible costs of the Project;
b) turned over to another person or organization designated or approved
by the DEPARTMENT; or
c) disposed of in any other manner as may be determined by the
DEPARTMENT.
12.0 DEFAULT
12.1 The following constitute Events of Default:
a) the COORDINATOR becomes bankrupt or insolvent, goes into receivership,
or takes the benefit of any statute from time to time being in force
relating to bankrupt or insolvent debtors;
b) an order is made or resolution passed for the winding up of the
COORDINATOR, or the COORDINATOR is dissolved;
c) the COORDINATOR is in breach of the performance of, or compliance
with, any term, condition or obligation on its part to be observed or
performed pursuant to this agreement;
d) the COORDINATOR has submitted false or misleading information to the
DEPARTMENT or Representative;
e) In the opinion of the DEPARTMENT, the COORDINATOR has failed to
proceed diligently with the Project.
12.2 The DEPARTMENT may, in addition to any remedies otherwise available,
immediately terminate by written notice any obligation to make any further
contribution to the COORDINATOR if:
a) an Event of Default specified in paragraph 12.1 a) or b) has occurred;
or
b) an Event of Default specified in paragraph 12.1 c), d) or e) has
occurred and has not been remedied within 15 days of receipt by the
COORDINATOR of written notice of default, or a plan satisfactory to
the DEPARTMENT to remedy such Event of Default has not been put into
place within such time period;
All eligible costs up to the date of termination will be paid by the
DEPARTMENT.
12.3 In the event the DEPARTMENT gives the COORDINATOR written notice of
default pursuant to paragraph 12.2 b), the DEPARTMENT may suspend any
further payment under this agreement until the end of the period given to
the COORDINATOR to remedy the Event of Default.
12.4 The fact that the DEPARTMENT refrains from exercising a remedy it is
entitled to exercise under this agreement shall not be considered to be a
waiver of such right and, furthermore, partial or limited exercise of a
right conferred upon the DEPARTMENT shall not prevent the DEPARTMENT in
any way from later exercising any other right or remedy under this
agreement or other applicable law.
13.0 NOTICE
13.1 Any notice, information or other document required to be given under this
agreement shall be sent by regular mail, personal service, facsimile or
registered mail. Any notice, information or document shall be deemed to
have been received on delivery. Any notice, information or other document
sent by facsimile shall be deemed to have been received one working day
after it is sent. Any notice, information or other document sent by
registered mail shall be deemed to have been received when it is signed
for.
13.2 Any notice or correspondence shall be addressed to:
in the case of the DEPARTMENT (insert name or title of official, address
and fax number)
Karen Hall-Voegelin
112 N. Christina Street
Sarnia, Ontario
N7T 5T6
Phone: 519-464-5068
Fax: 519-464-5076
In the case of the COORDINATOR to the address shown on Schedule A of this
agreement.
14.0 EARLY TERMINATION
14.1 The DEPARTMENT or the COORDINATOR may terminate this agreement at any time
without cause upon not less than 1 months written notice of
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intention to terminate.
14.2 In the event of a termination notice being given by the DEPARTMENT under
section 14.1
a) the COORDINATOR shall make no further commitments in relation to the
Project and shall cancel or otherwise reduce, to the extent possible,
the amount of any outstanding commitments in relation thereto;
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b) all eligible costs incurred by the COORDINATOR up to the date of
termination will be paid by the DEPARTMENT, including its costs of,
and incidental to, the cancellation of obligations incurred by it as a
consequence of the termination of the agreement; provided always that
payment and reimbursement under this paragraph shall only be made to
the extent that it is established to the satisfaction of the
DEPARTMENT that the costs mentioned herein were actually incurred by
the COORDINATOR and the are same reasonable and property attributable
to the termination of the agreement; and
c) the amount of any contribution funds which remain unspent shall be
promptly repaid to the DEPARTMENT, and such amount shall be a debt
due to the DEPARTMENT.
14.3 The COORDINATOR shall negotiate all contracts related to the Project,
including subcontracts and employment contracts on terms that will enable
the COORDINATOR to cancel same upon conditions and terms which will
minimize to the extent possible their cancellation costs in the event of a
termination of this agreement, and generally the COORDINATOR shall
cooperate with the DEPARTMENT and do everything reasonably within its
power at all times to minimize and reduce the amount of the DEPARTMENT's
obligations in the event of early termination hereunder.
15.0 GENERAL
15.1 This agreement may be amended by the mutual consent of the parties. To be
valid, any amendment to this agreement shall be in writing and signed by
the parties.
15.2 The COORDINATOR shall not assign this agreement or any part thereof or any
payments to be made thereunder without the written permission of the
DEPARTMENT and any assignment made without that permission is void and of
no effect.
15.3 No member of the House of Commons or Senate or provincial legislature
shall be admitted to any share or part of this agreement or to any benefit
to arise therefrom.
15.4 The management, supervision and control of the Project are the sole and
absolute responsibility of the COORDINATOR. The COORDINATOR is not in any
way authorized to make a promise, agreement or contract on behalf of the
DEPARTMENT. The COORDINATOR shall be solely responsible for any and all
payments and deductions required by law to be made including those
required for Canada Pension Plan, employment insurance, workers'
compensation and income tax and for adhering to the applicable Provincial
Standards Act. The parties hereto declare that nothing in this agreement
shall be construed as creating a legally binding partnership or agency
relationship between them.
15.5 The DEPARTMENT agrees to procure, at its expense, a policy of
comprehensive general liability insurance for the Project participants,
administrative staff and the COORDINATOR. The DEPARTMENT makes no warranty
or representation as to the adequacy of the coverage of the policy with
respect to the Project, however. It is understood and agreed that the
COORDINATOR shall be solely responsible for determining its adequacy with
respect to the Project and for obtaining such additional insurance as may
be required in relation to the Project. The reasonable cost of such
additional insurance is eligible for reimbursement by the DEPARTMENT as an
eligible cost under this agreement.
15.6 Subject to section 15.5, the COORDINATOR shall ensure that it has adequate
liability insurance covering everyone on the Project including Project
employees, participants, directors and officers and volunteers.
15.7 It is a term of this agreement that no individual, for whom the post-
employment provisions of the "Conflict of Interest and Post-Employment
Code for Public Office Holders" or the "Conflict of Interest and Post-
Employment Code for the Public Service" apply, shall derive any direct
benefit from this agreement unless that individual is in compliance with
the applicable post-employment provisions.
15.8 The COORDINATOR agrees to ensure that any services to the public provided
by the COORDINATOR in carrying out the Project shall be made available in
either official language where, in the opinion of the DEPARTMENT, there is
significant demand for that assistance in that official language.
15.9 If the COORDINATOR is an unincorporated organization, it is agreed by the
representatives of the COORDINATOR signing this agreement on behalf of the
COORDINATOR, that they shall be personally, jointly and severally liable
for all obligations, covenants, promises, liabilities and expenses assumed
by the COORDINATOR under this agreement.
15.10 This agreement and all schedules and attachments are subject to the Access
to Information Act.
15.11 This agreement is binding upon the COORDINATOR and its successors and
assigns and supersedes all previous agreements between the parties.
15.12 This agreement shall come into force and effect when it is executed by
both parties to this agreement.
For the DEPARTMENT:
/s/ [ILLEGIBLE]^^ DG Services Delway MAY - 8 2000
------------------------- ------------------------------ ---------------
(Signature) (Position) (Date)
For the COORDINATOR:
/s/ [ILLEGIBLE]^^ President 5/8/2000
------------------------- ------------------------------ ---------------
(Signature) (Position) (Date)
_________________________ ______________________________ _______________
(Signature) (Position) (Date)
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[LOGO] Human Resources Developpement des PAGE 1
Development Canada ressources humaines Canada ----------------------------------------
OFFICAL USE - RESERVE A L'ADMINISTRATION
----------------------------------------
SCHEDULE A ANNEXE A 100 FILE NUMBER 101 OPTION/S.A./S.S.A.
--- ---
------------------------------------------------------------------------------------------- N/o/ DE DOSSIER
<S> <C> <C> <C> <C>
1 U45344 -5 722
---
[_] Targeted Wage Subsidies [_] Skills Development [_] Opportunities Fund ----------------------------------------
Subventions salariales Developpement des Fonds d'integration 102 RESP. RC 103 BUDGET RC
ciclees competences --- ---
CR D'ORIGINE CR DU BUDGET
[_] Self-Employment [_] Employment Assistance [X] Youth initiatives 3571 3571
Travail independant Services d'aide Initiatives Jeunesse
a l'emploi
-----------------------------------------
[_] Job Creation Partnerships [_] Local Labour Market [_] Other (specify) 104 1-ORIGINAL 105 AMEND. NO. 106 REASON
Partenariats pour la Partnerships Autre (precisez) --- --- ---
creation d'emploris Partenariats locaux du 2-AMENDMENT No DE LA CODE
travail /MOD. MOD. CODE DE
3-CORRECTION MOTIF
4-RENEWAL/
RENOUV
1
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2 NAME OF EMPLOYER/COORDINATOR - NOM DE L'EMPLOYEUR/COORDONNATEUR 3 LEGAL NAME OF EMPLOYER/COORDINATOR (IF DIFFERENT
--- --- FROM ABOVE)-NOM LEGAL DE L'EMPLOYEUR/
RMH Teleservices International Inc. COORDONNATEUR (S'IL EST DIFFERENT DU PRECEDENT)
-------------------------------------------------------------------------------
COMMUNITY COORDINATOR [_] YES [_] NO
COORDONNATEUR LOCAL OUI NON
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4 MAILING ADDRESS - ADRESSE POSTALE 8 AREA CODE TELEPHONE NO.
--- --- IND. REG. N/o/ DE TELEPHONE
1086 Modeland Road (610) 520-5300
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5 CITYTOWN - VILLE 6 PROVINCE 7 POSTAL CODE 9 AREA CODE FAX NO.
--- --- --- CODE POSTAL --- IND. REG. N/o/ DE TELECOPIEUR
Sarnia Ont N7T 7K7 (610) 520-5354
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10 NAME OF CONTACT PERSON - NOM DE LA PERSONNE RESSOURCE 11 TELEPHONE NO. (If different from 12 No. OF EMPLOYEES/WORKERS
---- ---- above) ---- AFFECTED
/No/ DE TEL (S'il est different Nbre D'EMPLOYES/TRAVAILLEURS
du precedent) TOUCHES
Mike Scharff/Patricia Gallagher 700
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</TABLE>
13 OBJECTIVE/DESCRIPTION OF ACTIVITIES/TARGETED CLIENTELE/EXPECTED RESULTS-
---- OBJECTIF/DESCRIPTION DES ACTIVITES/CLIENTELE VISEE/ RESULTATS ATTENDUS
(THIS SECTION IS MEANT AS AN EXECUTIVE SUMMARY.-CETTE SECTION SERT A
FOURNIR UN SOMMAIRE DES ACTIVITES).
Objective: To support the economic diversification in the Sarnia-Lambton area.
The Individualized Youth Internship program will be used to support individuals
in obtaining training and work experience in a telecommunications company.
The schedules and addenda as described in the submission from the Recipient are
considered to be part of this Agreement. Any changes to the proposal will be
made only with joint concurrence of both parties.
Activities: Full listing of Job Descriptions for both the Quality Center and the
Inbound Call Center are attached: Managers, Administrators, Supervisors, IT
professionals, HR specialists, Quality & Sales Monitors, Quality Assurance
Representatives and Customer Service Representatives.
Targeted Clientele: Unemployed youth (under 30 years) in need of work experience
and training.
Targeted Results: A minimum of 10 unemployed youth who are eligible for the
Individualized Youth Internship program will gain employment at RMH Teleservices
International Inc. It is expected that 65% of these participants will continue
to be employed on a full time basis upon completion of the subsidy period.
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14 LOCATION OF ACTIVITY - LIEU DE L'ACTIVITE
----
1086 Modeland Road, Sarnia
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15 TOTAL NUMBER OF DESIGNATED GROUP MEMBERS TARGETING PLAN - PLAN DE CIBLAGE DES MEMBRES DES CROUPES DESIGNES
---- PARTICIPANTS ---------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
NOMBRE TOTAL DE 16 NUMBER OF POSITIONS 17 WOMEN 18 ABORIGINALS 19 PERSONS WITH DISABILITIES 20 MEMBERS OF 21 SPARE
PARTICIPANTS --- TO BE FILLED BY ---- FEMMES ---- AUTOCHTONES ---- PERSONNES HANDICAPEES ---- VISIBLE ---- LIBRE
NOMBRE DE POSTES A (DO NOT COMPLETE FOR O.F. MINORITIES
COMBLER PAR DES NE PAS COMPLETER DANS MEMBRES DES
10 LE CAS DU F.I.) MINORITES
VISIBLES
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22 23 Y-A M D-J 24 Y-A M D-J 25 Y-A M D-J 26 Y-A M D-J
---- ---- ---- ---- ----
DURATION OF ACTIVITY
DUREE DE L'ACTIVITE FROM TO AND FROM TO
DE 2000-05-08 A 2001-03-31 ET DE A
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OFFICIAL USE - RESERVE A L'ADMINISTRATION-CMS-SGM
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140 FINANCIAL CODE CMS CONSTIT. FUTURE YEAR 1 FUTURE YEAR 2
--- CODE FINANCIER CURRENT YEAR AMOUNT CR TYPE CODE COMMITMENT AMOUNT CR COMMITMENT AMOUNT CR
-------------------------------- MONTANT POUR L'ANNEE CT GENRE CODE MONTANT ENGAGE POUR CT MONTANT ENGAGE POUR CT
ALLOT PROJECT LINE OBJECT COURANTE 9GM CIRC L'ANNEE 1 A VENIR L'ANNEE 2 A VENIR
AFFT. PROJET ART. D'EXEC.
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79 5200 50,000.00
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141 SIGNATURE Y-A M D-J
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AGREEMENT VERIFICATION
VERIFICATION DE L'ACCORD
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OFFICIAL USE - RESERVE A L'ADMINISTRATION - MIS - SIG
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150 ORIG. 151 CORRESP. 152 PROV. 153 HRDC 154 155 156 157 158 YR. OF 159 SPECIAL
--- TYPE --- LANG. --- RIDING --- OFFICER --- CONSTIT. --- NOC --- S.I.C. --- ACTIVITY --- OPERATION --- INT. GR.
GENRE LANG. DE CIRC. AGENT DE CIRC. CNP C.T.I. ACTIVITE ANNEE DE GR. D'INT.
D'ORG CORRESP. PROV. DRHC FONCT. SPECIAL
------------------------------------------------------------------------------------------------------------------------------------
11 E K095 A29 U71 1453 7790 C07M 01
------------------------------------------------------------------------------------------------------------------------------------
160 NATIONAL SPARES 161 REGIONAL SPARES 162 HRCC SPARES
--- CODES (RESERVE A L'AC) --- CODES (RESERVE AU BUREAU REGIONAL) --- CODES (RESERVES AUX CRHC)
A B C D A B C D E F A B C
------------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>
<TABLE>
<CAPTION>
-----------------------------
FILE NUMBER - N/o/ DE DOSSIER PAGE 2
U45344 - 5
-----------------------------
HRDC CONTRIBUTION - CONTRIBUTION DE DRHC
<S> <C> <C> <C> <C>
----------------------------------------------------------------------------------------------- ------------------------
SUPPORT TO INDIVIDUALS PAID BY COORDINATOR/EMPLOYER - SOUTIEN AUX PARTICULIERS VERSE PAR LE FUNDS FROM OTHER SOURCES
COORDONNATEUR/L'EMPLOYEUR FONDS D'AUTRES SOURCES
----------------------------------------------------------------------------------------------- ------------------------
27 LIVING EXPENSES 26 5268 29
FRAIS DE SUBSISTANCE -- --
-------------------------------------------------------------------------- ------------------------
30 DEPENDENT CARE COSTS 31 5228 32
DEPENSES LIEES A LA GARDE DES PERSONNES A CHARGE -- --
-------------------------------------------------------------------------- ------------------------
33 DISABILITY RELATED COSTS 34 5257 33
COUTS RELIES AUX LIMITATIONS FONCTIONELLES -- --
-------------------------------------------------------------------------- ------------------------
36 TUITION COSTS 37 5261 38
FRAIS DE SCOLARITE -- --
-------------------------------------------------------------------------- ------------------------
39 OTHER PERSONAL SUPPORTS AND TRANSPORTATION 40 5267 41
AUTRES SOUTIENS PERSONNELS ET TRANSPORT -- --
-----------------------------------------------------------------------------------------------
42 TOTAL SUPPORT TO INDIVIDUALS 43
TOTAL DU SOUTIEN AUX PARTICULIERS
-----------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------- ------------------------
44 PARTICIPANT WAGES 45 5220 40
SALAIRE DES PARTICIPANTS -- 50,000.00 --
----------------------------------------------------------------------------------------------- ------------------------
----------------------------------------------------------------------------
OVERHEAD COSTS - FRAIS GENERAUX
----------------------------------------------------------------------------------------------- ------------------------
47 OVERHEAD COSTS EXCLUDING CAPITAL COSTS 48 5269 49
FRAIS GENERAUX EXCLUANT LES FRAIS D'IMMOBILISATION -- --
----------------------------------------------------------------------------------------------- ------------------------
50 CAPITAL COSTS 51 5270 52
FRAIS D'IMMOBILISATION -- --
----------------------------------------------------------------------------------------------- ------------------------
53 ADDITIONAL COSTS RELATED TO ACCOMMODATING PERSONS WITH DISABILITIES 54 5252 55
FRAIS SUPPLEMENTAIRES POUR ACCOMMODER LES PERSONNES HANDICAPEES -- --
----------------------------------------------------------------------------------------------- ------------------------
-----------------------------------------------------------------------------------------------
COURSE COSTS-FRAIS DE COURS
---------------------------------------------------------------------------- ------------------------
56 COURSE COSTS-PUBLIC INSTITUTIONS 57 5283 58
FRAIS DE COURS - ETABLISSEMENTS PUBLICS -- --
----------------------------------------------------------------------------------------------- ------------------------
59 COURSE COSTS - PRIVATE INSTITUTIONS 60 5254 61
FRAIS DE COURS - ETABLISSEMENTS PRIVES -- --
----------------------------------------------------------------------------------------------- ------------------------
----------------
TOTAL CONTRIBUTION TO BE PAID TO THE COORDINATOR/EMPLOYER 62 5200
CONTRIBUTION TOTALE A VERSER AU COORDONNATEUR/A L'EMPLOYEUR -- 50,000.00
----------------
----------------
ESTIMATED FINANCIAL ASSISTANCE PAID DIRECTLY TO PARTICIPANTS BY HRDC 63
SOUTIEN FINANCIER ESTIMATIF VERSE DIRECTEMENT AUX PARTICIPANTS PAR --
----------------
----------------
ESTIMATED TOTAL HRDC CONTRIBUTION (BOXES 62 + 63) 64
CONTRIBUTION TOTALE ESTIMATIVE VERSEE PAR DRHC (CASE 62 + 63) -- 50,000.00
----------------
----------------------------------------------------------------------------------------------------------------------------------
65 COST DISTRIBUTION-REPARTITION DES COUTS
----------------------------------------------------------------------------------------------------------------------------------
EMPLOYER/COORDINATOR UNION/ASSO./AGENTS PROVINCE HRDC OTHER - AUTRE TOTAL
EMPLOYEUR/COORDONNATEUR SYNDICAT/ASSOC./REPR. DRHC
----------------------------------------------------------------------------------------------------------------------------------
66 67 68 69 70 71
-- 50,000.00 -- -- -- 50,000.00 -- -- 100,000.00
----------------------------------------------------------------------------------------------------------------------------------
72 73 74 75 76 77
-- 50.00% -- 0.00% -- 0.00% -- 50.00% -- 0.00% -- 100%
----------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------
FOR FORMER IAS ONLY - ANCIEN SAAI SEULEMENT
----------------------------------------------------------------------------------------------------------------------------------
TYPE OF EMPLOYMENT ADJUSTMENT AGREEMENT 76 BUSINESS LINES 79 TYPE OF AGREEMENT
GENRE D'ACCORD D'ADAPTATION DE LA MAIN - D'OEUVRE -- SECTEURS D'ACTIVITE -- GENRE D'ACCORD
----------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------
FOR USE WHEN NO APPLICATION HAS BEEN COMPLETED-A UTILISER DANS LES CAS OU AUCUNE DEMANDE N'A ETE PRESENTEE
----------------------------------------------------------------------------------------------------------------------------------
80 RECOMMENDED BY - RECOMMANDE PAR 81 DATE 82 APPROVED BY - APPROUVE PAR 63 DATE
-- -- -- /s/ [ILLEGIBLE]^^ -- MAY - 8 2000
----------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------
FOR AMENDMENTS ONLY - POUR MODIFICATIONS SEULEMENT
----------------------------------------------------------------------------------------------------------------------------------
REASON FOR AMENDMENT
RAISON DE LA MODIFICATION
[_] INCREASE [_] DECREASE
AUGMENTATION DIMINUTION
------------------------------------------
AMOUNT
MONTANT $
----------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------
84 INITIALS OF SIGNATORIES TO THE AGREEMENT - INITIALES DES SIGNATAIRES DE L'ACCORD
/s/ [ILLEGIBLE]^^ 5/8/00 /s/ [ILLEGIBLE]^^ MAY - 8 2000
------------------------- ------------ ---------------------------- ---------- ----------------------------- ------------
EMPLOYER/COORDINATOR DATE EMPLOYER/COORDINATOR DATE COMMISSION/DEPARTMENT DATE
EMPLOYEUR/COORDONNATEUR EMPLOYEUR/COORDONNATEUR COMMISSION/MINISTERE
----------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------------------------
The information you provide is collected under the auspices of Human Resources Development for the purpose of administering
employment programming. The information collected will be subject to the Access to Information Act. The information will be
placed in Program Record Number HRDC - HRI 293.
Les renseignements fournis dans le present document sont recueillis sous l'autorite de Developpement des ressources humaines aux
fins de l'adminstration de la programmation d'emploi. Les renseignments obtenus seront sujets a la Loi d'acces a l'information. Les
renseignements obtenus seront conserves dans le dossier de programme DRHC-IRH 293.
----------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>
---------------
[LOGO] Human Resources Developpement des FILE NUMBER
Development Canada ressources humaines Canada SCHEDULE B U 4 5 3 4 3 - 5
---------------
--------------------------------------------------------------------------------
1 NAME OF COORDINATOR
RMH Teleservices International Inc.
--------------------------------------------------------------------------------
2.0 ELIGIBLE COSTS
2.1 Subject to the following conditions, the costs set out in the approved
budget annexed hereto are eligible costs for the purposes of this
agreement, subject to change only with the COMMISSION/DEPARTMENT's written
approval.
2.2 Costs are eligible only if they are, in the opinion of the
COMMISSION/DEPARTMENT,
a) directly related to the Project, and
b) reasonable.
2.3 Equipment purchase costs exceeding $0.00 require the prior written
-----
authorization of the COMMISSION/DEPARTMENT.
2.4 The portion of the cost of any goods or services purchased by the
COORDINATOR for which the COORDINATOR may claim a GST input tax credit
or rebate is not eligible for reimbursement.
2.5 The portion of any cost in respect of which the COORDINATOR has, or is
entitled to receive a contribution from another level of government or
other source is not eligible for reimbursement.
2.6 Any cost categories not specifically listed are subject to the approval of
the COMMISSION/DEPARTMENT.
2.7 Definitions of eligible costs are as follows:
50% of wage rate per eligible participant up to $5000.00
<TABLE>
<CAPTION>
-------------------------------------------------------------------------------------------------------------------
3 INITIALS OF SIGNATORIES TO THE AGREEMENT
<S> <C> <C> <C> <C> <C>
/s/ [ILLEGIBLE]^^ 5/8/00 /s/ [ILLEGIBLE]^^ MAY - 8 2000
------------------ --------- ---------------------- ---------- ------------------------- ----------------
COORDINATOR DATE COORDINATOR DATE COMMISSION/DEPARTMENT DATE
-------------------------------------------------------------------------------------------------------------------
</TABLE>
[LOGO]
Canada
<PAGE>
<TABLE>
<S> <C> <C> <C> <C>
------------------
FILE NUMBER
No DE DOSSIER
Human Resources Developpement des
[LOGO] Development Canada ressources humaines Canada SCHEDULE C - ANNEXE C U 4 5 3 4 4 - 5
------------------
</TABLE>
--------------------------------------------------------------------------------
1 NAME OF COORDINATOR - NOM DU COORDONNATEUR
---
RMH Teleservices International Inc.
--------------------------------------------------------------------------------
PART I - PARTIE I
(Pursuant to section 8.4 of the agreement (if applicable), the COORDINATOR is to
collect certain information about each participant. Section 8.4 provides that
Part I of this Schedule sets out the information to be collected.)
(En vertu du paragraphe 8.4 de l'accord (le cas echeant), le COORDONNATEUR doit
recueillir certains renseignements sur chaque participant. Conformement a ce qui
est enonce dans le paragraphe 8.4, la partie I de la presente annexe etablit les
renseignements qui doivent etre recueillis.)
Responsible HRCC - CRHC responsable
Contract file number - Numero de dossier du contrat
Social Insurance Number - Numero d'assurance sociale
Date of commencement of Case Management - Date de debut de la gestion de
cas
Date of completion of Action Plan - Date de l'achevement du Plan d'action
Indication of Action Plan completion - Indication de l'achevement du Plan
d'action
Indication of Primary Result (Employed/Self-employed/Not employed status) -
Indication des resultats preliminaires (Embauche(e)/Travailleur(se)
Independant(e)/Chomeur(se))
Date Primary Result achieved - Date d'obtention des resultats preliminaires
Case Management on participants will done thru contract at local Human
Resource Centre.
PART II - PARTIE II
(Pursuant to section 8.6 of the agreement (if applicable), the
COMMISSION/DEPARTMENT provides certain information to the COORDINATOR. Section
8.6 provides that Part II of this Schedule sets out this information.)
(En vertu du pargraphe 8.6 de l'accord (le cas echeant), la COMMISSION/le
MINISTERE fournit certains renseignements au COORDONNATEUR. Conformement a ce
qui est enonce dans le pargraphe 8.6, la partie II de la presente annexe
etablit les renseignements qui doivent etre fournis.)
<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------------------------------
3 INITIALS OF SIGNATORIES TO THE AGREEMENT - INITIALES DES SIGNATAIRES DE L'ACCORD
<S> <C> <C> <C> <C> <C>
/s/ [ILLEGIBLE]^^ 5/8/00 /s/ [ILLEGIBLE]^^ MAY-8-2000
--------------------------- ----------- --------------------------- ----------- --------------------------- ----------
COORDINATOR DATE COORDINATOR DATE COMMISSION/DEPARTMENT DATE
COORDONNATEUR COORDONNATEUR COMMISSION/MINISTERE
---------------------------------------------------------------------------------------------------------------------------------
</TABLE>
[LOGO OF CANADA]
<PAGE>
[LOGO] Human Resources Developpement des
Development Canada ressources humaines Canada --------------
FILE NUMBER
N* DE DOSSIER
SCHEDULE D - ANNEXE D U45344-5
--------------
--------------------------------------------------------------------------------
1 NAME OF EMPLOYER/COORDINATOR - NOM DE L'EMPLOYEUR/COORDONNATEUR
RMH Teleservices International Inc.
--------------------------------------------------------------------------------
2.0 ADDITIONAL CONDITIONS - CONDITIONS SUPPLEMENTAIRES
Agreement must be signed by RMH and HRDC prior to start date shown on
agreement.
All persons must qualify as a youth (unemployed and under 30 years of age) to be
eligible to participate in this intervention. HRDC must confirm eligibility for
every participant prior to starting work with RMH through this contract. Release
of information forms will be included with Tracking Document which lists hires.
This tracking document is to be submitted a least 1 week in advance of employee
starting employment.
Persons resigning employment to start work with RMH will not be eligible.
Employer can not receive Youth Internship funding more than once for an
individual.
Reimbursement will be based on 50% of wage rate to maximum of $5000.00 per
eligible participant. This does not include mandatory related costs or vacation
pay.
To be eligible for the Youth Internship program weekly hours are not to fall
below 30 hours per week.
The employer agrees not to claim more than the normal work week for the specific
position. Overtime hours will not be reimbursed.
The contract will be over when dollar value is reached or on the contract end
date of March 31, 2001 whichever occurs first. Last day eligible for wage
subsidy will be March 31, 2001 as per HRDC commitment letter.
No advance payments are allowed. Progress payments only. Project claim forms are
to be submitted every 3 months supported by payroll information. Claims are to
be submitted July 2000, October 2000, January 2001 and March 2001. A fifth claim
may be required to capture the difference between HRDC's fiscal year and RMH's
payroll date.
A performance review on each participant will be submitted with each pay claim.
The co-ordinator agrees and warrants that all computer and computer support
equipment related to payroll is Year 2000 compliant. (Schedule E)
The co-ordinator will advise HRDC immediately of the finish dates of
participants who leave the program early.
HRDC will work with Ontario Works-Enhanced Job placement program and the
provincial Job Connect program to facilitate client group eligibility for their
respective programs.
The Co-ordinator/Sponsor when required by CANADA acknowledge CANADA's financial
contribution to the project.
For department monitoring and auditing purposes, the following reports will be
made available:
Payroll & Attendance records
Financial monitoring will be conducted in October 2000 & March 2001. On-site
participant monitors will be conducted by HRDC Project Officers.
RESULTS:
The Co-ordinator will submit a final report within 30 days of contract
completion addressing the overall project achievements as it relates to the
Objective; Description of Activities; Targeted clientele and Expected Results.
<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------------------------------
3 INITIALS OF SIGNATORIES TO THE AGREEMENT - INITIALES DES SIGNATAIRES DE L'ACCORD
<S> <C> <C> <C> <C> <C>
/s/ [ILLEGIBLE]^^ 5/8/00 /s/ [ILLEGIBLE]^^ MAY - 8 2000
------------------------------- ---------- ---------------------------- -------- --------------------------- --------------
EMPLOYER/COORDINATOR DATE EMPLOYER/COORDINATOR DATE COMMISSION/DEPARTMENT DATE
EMPLOYEUR/COORDONNATEUR EMPLOYEUR/COORDONNATEUR COMMISSION/MINISTERE
---------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>
<TABLE>
<S> <C> <C> <C> <C>
[LOGO] Human Resources Developpement des -----------------
Development Canada ressources humaines Canada SCHEDULE E ANNEXE E FILE NUMBER
N/o/ DE DOSSIER
U 4 5 3 4 4 - 5
-----------------
--------------------------------------------------------------------------------------------------------------------
1 Name of Employer / Coordinator - Nom de l'employeur / coordonnateur
--
RMH Teleservices International Inc.
--------------------------------------------------------------------------------------------------------------------
</TABLE>
2.0 ADDITIONAL CONDITIONS
The COORDINATOR/EMPLOYER warrants that the services provided under this
contract shall meet the contractual requirements (as evidences during
acceptance tests, as applicable) so as to accurately and automatically process
any and all data, date and date-related data including but not limited to
calculating, comparing, and sequencing of such data from, into and between the
twentieth and twenty-first centuries, including leap year calculations when
used in accordance with the documentation provided by the COORDINATOR/EMPLOYER
and accepted by the Crown. To that end, the COORDINATOR/EMPOYER also warrants
that date related processing will not, in any way, prevent hardware, software
or firmware from conforming to the requirements of the Contract prior to,
during, or after the year 2000. Canada may, at no additional cost, require the
COORDINATOR/EMPLOYER prior to the performance of the services, to demonstrate
compliance and/or compliance techniques and test procedures it intends to
follow in order to comply with all of the obligations contained herein.
The obligations contained herein apply to the services provided by the
COORDINATOR/EMPLOYER, its contractors and its subcontractors involved in the
performance of this Contract. Subject to the specific contractual requirement,
the obligations contained herein do not apply to hardware, firmware, software
or software applications provided as Government Furnished Equipment unless
expressed elsewhere in the Contract.
The warranties contained herein are separate and discrete from any other
warranties specified in this Contract, and are not subject to any disclaimer
of warranty which may be specified in the Contract, its appendices, its
schedules, its annexes or any document incorporated in this Contract by
reference. The warranties contained herein are subject to any limitation of
the COORDINATOR's/EMPLOYER's liability specified in the Contract.
Notwithstanding the foregoing, the provisions set out in the applicable
General Conditions, if any, under the section entitled "Warranty" apply.
The warranties contained herein shall have a term extending to either:
a) to June 30, 2000, or
b) for a period of six months following acceptance of the services,
whichever is the later date.
2.0 CONDITIONS SUPPLEMENTAIRES
Le COORDONNATEUR/EMPLOYER garantit que les services fournis conformement au
present contrat satisfont aux exigences contractuelles (attestees au cours des
tests d'acceptation, selon le cas), de facon a traiter avec precision et
automatiquement toutes les donnees, les dates et les donnees liees aux dates,
notamment quant au calcul, a la comparaison et au maintien de sequence de ces
donnees entre le XXe et le XXie siecle, y compris quant aux calculs relatifs
aux annees bissextiles utilises selon la documentation fournie par le
COORDONNATEUR/EMPLOYEUR et acceptee par la Couronne. A cette fin, le
COORDONNATEUR/EMPLOYEUR garantit egalement que le traitement lie aux dates
n'empechera en aucune facon le materiel, les logiciels et les microprogrammes
d'etre conformes aux exigences prevues par le contrat avant, pendant ou apres
l'an 2000. Le Canada peut, sans frais additionnels, obliger le
COORDONNATEUR/EMPLOYEUR, avant l'execution des services, a faire la preuve de
sa conformite ou des methodes de conformite et des procedures de test qu'il a
l'intention d'appliquer afin de se conformer a toutes les obligations prevues
par les presentes.
Les presentes obligations s'appliquent aux services fournis par le
COORDONNATEUR/EMPLOYEUR, ses entrepreneurs et sous-traitants participant a
l'execution du contrat. Sous reserve de l'exigence contractuelle precise,
elles ne s'appliquent pas au materiel, aux microprogrammes, aux logiciels ou
aux applications de logiciels fournis a titre d'equipement fourni par le
gouvernement, sauf disposition des presentes.
Les garanties prevues aux presentes sont distinctes de toute autre garantie
prevue dans le contrat et ne sont pas visees par toute stipulation
d'exoneration de garantie que peuvent contenir le contrat, ses annexes ou tout
autre document incorpore aux presentes par renvoi. Elles sont visees par toute
limitation de la responsabilite du COORDONNATEUR/EMPLOYEUR precisee aux
presentes.
Malgre ce qui precede, les dispositions des conditions generales, les cas
echeant, prevues dans la partie intitulee << Garantie >> s'appliquent.
Les garanties prevues aux presentes sont en vigueur jusqu'a la demiere des
dates suivantes:
a) le 30 juin 2000, ou
b) pendant les six mois suivant l'acceptation des services, la date etant
la plus eloignee.
<TABLE>
<CAPTION>
------------------------------------------------------------------------------------------------------------------------------
3. Initials of Signatories to the Agreement - Initiales des signataires de l'accord
<S> <C> <C> <C> <C> <C>
/s/ [Illegible]^^ 5/8/00 /s/ [Illegible]^^ May - 8 2000
--------------------- --------- _____________________ ______________ --------------------- --------------
Employer/Coordinator Date Employer/Coordinator Date Commission/Department Date
Employeur/Coordonnatuer Employeur/Coordonnateur Commission/Ministere
------------------------------------------------------------------------------------------------------------------------------
</TABLE>
[LOGO]
