OUTSOURCING SOLUTIONS INC
8-K, 1999-12-27
MANAGEMENT SERVICES
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                      SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549

                                    FORM 8-K

                             CURRENT REPORT PURSUANT
                          TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934


Date of report (Date of earliest event reported)        December 10, 1999
                                                  ------------------------------

                           Outsourcing Solutions Inc.
- --------------------------------------------------------------------------------
                (Exact Name of Registrant as Specified in Its Character)

                                    Delaware
- --------------------------------------------------------------------------------
                  State or Other Jurisdiction of Incorporation

                333-16867                                  58-2197161
- ---------------------------------------     ------------------------------------
        (Commission File Number)            (IRS Employer Identification Number)

   390 South Woods Mill Road, Suite 350
          Chesterfield, Missouri                              63017
- --------------------------------------------      ------------------------------
 (Address of Principal Executive Officer)                  (Zip Code)

(Registrant's Telephone Number, Including Area Code)          (314) 576-0022
                                                         -----------------------



<PAGE>


                    INFORMATION TO BE INCLUDED IN THE REPORT

Item 1.  Changes in Control of Registrant.

On December 10, 1999, pursuant to a Stock Subscription and Redemption Agreement,
dated as of October 8, 1999, as amended (the "Recapitalization  Agreement"),  by
and among  Madison  Dearborn  Capital  Partners  III,  L.P.  (together  with its
affiliates,  "MDP") Outsourcing  Solutions Inc. (the "Company"),  and certain of
the Company's  stockholders,  optionholders and warrantholders:  (i) the Company
sold  5,323,561.08  shares of its voting common stock, $.01 par value per share,
to certain  purchasers for an aggregate  purchase price of $199.5 million;  (ii)
the Company sold 100,000 shares of its Senior Mandatorily  Redeemable  Preferred
Stock to certain  purchasers  for an aggregate  purchase  price of $100 million;
(iii) the Company  redeemed  4,792,307.20  shares of the Company's  common stock
(including  voting  common  stock,  par value $.01 par value per share,  Class A
Convertible  Nonvoting Common Stock, par value $.01 par value per share, Class B
Convertible  Nonvoting Common Stock, par value $.01 par value per share, Class C
Convertible  Nonvoting  Common  Stock,  par value  $.01 par value per share) and
1,114,319.33  shares of its preferred  stock,  no par value) for an aggregate of
$221.35  million  (such  transactions  collectively  referred  to  herein as the
"Recapitalization").  Following  the  Recapitalization,  MDP owns  approximately
70.5%  of the  outstanding  voting  common  stock of the  Company.  Prior to the
Recapitalization,  the Company was  controlled by McCown De Leew & Co.,  Inc., a
private equity  investment firm. The  Recapitalization  Agreement is filed as an
exhibit hereto and is incorporated herein by reference.

In connection with the  Recapitalization,  all members of the Company's Board of
Directors  other than  Timothy  Beffa  resigned  and Paul Wood and Tim Hurd were
elected to serve as directors.  In addition,  the stockholders and optionholders
of the Company  (collectively,  the "Stockholders")  entered into a stockholders
agreement (the  "Stockholders  Agreement"),  which is filed as an exhibit hereto
and is hereby  incorporated  by reference  herein.  The  Stockholders  Agreement
provides  for the  election  of  individuals  to the Board of  Directors  of the
Company and  includes  restrictions  on the transfer of capital  stock,  and the
provision of registration,  preemptive,  tag along and drag along rights granted
to the parties thereto.

Item 5.  Other Events.

The Company's $100 million 11% Senior  Subordinated  Notes due 2006 (the "Senior
Subordinated  Notes") issued  pursuant to the Indenture,  dated November 6, 1996
(the "Indenture"),  among the Company,  the subsidiary  guarantors named therein
and Wilmington Trust Company,  as trustee,  remain  outstanding.  In conjunction
with the  Recapitalization,  the Company pursued a consent solicitation from the
holders of its Senior  Subordinated  Notes. The principal purpose of the consent
solicitation was to seek a waiver of (i) the change of control  provision of the
Indenture in connection  with the  Recapitalization  and (ii) the failure by the
Company  to  comply  with  certain  technical   requirements   relating  to  the
qualification and operation of its financing  subsidiary,  OSI Funding Corp., as
an  Unrestricted  Subsidiary  under the Indenture  and any and all  consequences
arising  therefrom under the Indenture.  The Company  received such consent form
the  holders of all of the Senior  Subordinated  Notes and paid a consent fee of
$10 million to such holders.

In conjunction with the Recapitalization, the Company also entered into a Credit
Agreement among the Company,  DLJ Capital Funding,  Inc., as Syndication  Agent,
Harris Trust & Savings Bank, as Documentation  Agent, Fleet National Bank, N.A.,
as  Administrative  Agent and other Lenders who are parties thereto (the "Credit
Agreement").  The Credit  Agreement  provides for (i) a $150 million Term A Loan
Facility;  (ii) a $250  million  Term B Loan  Facility;  and (iii) a $75 million
Revolving  Loan  Facility.  Borrowings  under the Credit  Agreement were used to
refinance the  Company's  existing  credit  agreement and will be used for other
working capital and general corporate purposes.

Item 7.  Exhibits

         Exhibit
         Number
            2       Stock  Subscription  and  Redemption  Agreement by and among
                    Madison Dearborn Capital Partners III, L.P., the Company and
                    certain  stockholders,  optionholders and  warrantholders of
                    the Company, dated as of October 8, 1999, as amended.
            10      Stockholders Agreement dated as of December 10, 1999 by and
                    among the Company and various stockholders of the Company.



                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned hereunto duly authorized.
                                           OUTSOURCING SOLUTIONS INC.
                                           -------------------------------------
                                           (Registrant)


Date:    December 23, 1999                By:    /S/ Gary L. Weller
                                                 -------------------------------
                                                 Gary L. Weller
                                                 Executive Vice President and
                                                   Chief Financial Officer



                   STOCK SUBSCRIPTION AND REDEMPTION AGREEMENT




                                  BY AND AMONG




                  MADISON DEARBORN CAPITAL PARTNERS III, L.P.,


               THE STOCKHOLDERS, OPTIONHOLDERS AND WARRANTHOLDERS


                          OF OUTSOURCING SOLUTIONS INC.


                                SIGNATORY HERETO




                                       AND




                           OUTSOURCING SOLUTIONS INC.




                           Dated as of October 8, 1999








<PAGE>


                   STOCK SUBSCRIPTION AND REDEMPTION AGREEMENT


               STOCK SUBSCRIPTION AND REDEMPTION AGREEMENT,  dated as of October
8, 1999 (this "Agreement"),  by and among Madison Dearborn Capital Partners III,
L.P. (the "Purchaser"),  Outsourcing Solutions Inc., a Delaware corporation (the
"Company")  and  the  stockholders,  warrantholders  and  optionholders  of  the
Company, in each case listed on the signature pages hereto.


               WHEREAS,  the Purchaser desires to subscribe for, and the Company
desires to issue to  Purchaser,  shares of the voting  common stock (the "Voting
Common  Stock"),  $.01 par value per share,  of the Company and shares of Senior
Mandatorily  Redeemable Preferred Stock of the Company, on the terms and subject
to the conditions set forth herein;


               WHEREAS,  the  stockholders  of the Company (each a "Stockholder"
and collectively the  "Stockholders") own an aggregate of 5,308,866.59 shares of
Voting Common Stock, Class A Convertible  Nonvoting Common Stock, $.01 par value
per share (the "Class A Stock"),  Class B  Convertible  Nonvoting  Common Stock,
$.01 par value per share (the "Class B Stock") and Class C Convertible Nonvoting
Common  Stock,  $.01 par value per share (the  "Class C Stock" and  collectively
with the Class A Stock and  Class B Stock,  the  "Nonvoting  Common  Stock"  and
together  with the Voting  Common Stock,  the "Common  Stock") and  1,094,855.24
shares of preferred  stock, no par value (the "Preferred  Stock"),  constituting
all of the issued and  outstanding  capital stock of the Company  (collectively,
the "Capital Stock");

               WHEREAS,    the   warrantholders   of   the   Company   (each   a
"Warrantholder"  and  collectively  the  "Warrantholders")  own in the aggregate
warrants  (the  "Warrants")  to purchase a total of  46,088.67  shares of Common
Stock of the Company, constituting all of the issued and outstanding warrants of
the Company;

               WHEREAS, the optionholders of the Company (each an "Optionholder"
and  collectively  the  "Optionholders")  own  in  the  aggregate  options  (the
"Options")  exercisable to purchase a total of 704,821.2  shares of Common Stock
of the Company,  constituting  all of the issued and outstanding  options of the
Company (with the Capital Stock,  Warrants and Options being herein collectively
referred to as the "Company Securities");

               WHEREAS,  certain of the Stockholders desire to convert, prior to
the  consummation  of the  transactions  described  herein,  shares of Nonvoting
Common Stock into shares of Voting Common Stock as set forth herein;

               WHEREAS, the Company desires to redeem or repurchase, and certain
Stockholders,  Warrantholders  and  Optionholders  desire  to have  redeemed  or
repurchased  certain Company  Securities,  including all Nonvoting  Common Stock
remaining  after the  conversion  referred to above,  all Preferred  Stock,  all
Warrants and Options in each case as set forth on Exhibit C or Schedule  2.05 of
the Company's disclosure letter (collectively the "Redemption Securities") (such
Stockholders, Warrantholders and Optionholders with respect to the securities to
be redeemed being herein referred to as the "Redemption Securityholders");

               WHEREAS,  certain Stockholders and Optionholders desire to retain
shares of Voting  Common Stock none of which will be issued upon exchange of the
Preferred  Stock (the  "Rollover  Common  Stock")  and  Options  (the  "Rollover
Options")  which are not otherwise  being redeemed or repurchased by the Company
in each  case as set  forth  on  Exhibit  C or  Schedule  2.05 of the  Company's
disclosure letter (the "Rollover Stockholders" and "Rollover  Optionholders" and
collectively the "Rollover  Holders" with respect to the Voting Common Stock and
Options being retained);

               WHEREAS,  all outstanding  borrowings and  obligations  under the
Second Amended and Restated Credit Agreement,  dated as of January 26, 1998, (as
amended) among the Company,  the lenders listed therein,  and the agents thereof
shall be replaced and refinanced by a new $475.0 million senior credit  facility
at the Closing as described in the Senior Letter (the "Refinancing");

               WHEREAS,  the Purchaser,  with the cooperation and in the name of
the Company,  shall seek the consents of the holders (the  "Noteholders") of the
11% Senior  Subordinated  Notes,  due 2006,  as necessary to (i) keep such notes
outstanding notwithstanding the change of control of the Company, (ii) waive any
defaults  thereunder  that exist,  have existed or that may exist as a result of
the  transactions  contemplated  hereby  and (iii) make such  amendments  to the
Indenture,  dated as of  November 6, 1996,  between  the Company and  Wilmington
Trust Company,  as Trustee (the "Indenture"),  as may be necessary to permit the
MBIA  conduit  facility  described in Section  5.03(g)(1)  and (2) to operate in
accordance with past practice (the "Consent Solicitation" and, together with the
other transactions described above, the "Recapitalization");


               NOW, THEREFORE, IT IS AGREED:

                                    ARTICLE I

   ISSUANCE OF STOCK; PAYMENT OF SUBSCRIPTION PRICE; CLOSING

               1.01 Issuance of Stock.  (a) Subject to the terms and  conditions
set forth in this Agreement,  the Company agrees to issue and sell to Purchaser,
and Purchaser agrees to purchase,  on the Closing Date (as hereinafter defined):
(i) a number of shares of Voting Common Stock determined as set forth below; and
(ii)  50,000  shares of  Senior  Mandatorily  Redeemable  Preferred  Stock  (the
"Mezzanine  Preferred" and together with the Voting Common Stock to be purchased
by Purchaser,  the "Sale Stock");  provided,  that if at the Closing the Company
enters into a separate purchase agreement with Purchaser and other investors for
the sale and issuance of the  Mezzanine  Preferred,  the  obligation to purchase
Mezzanine  Preferred  hereunder shall be superseded and replaced without further
action by the Parties  hereto;  provided,  that no such  agreement or assignment
shall  relieve  Purchaser of its  obligation to purchase the amount of Mezzanine
Preferred described herein. The Mezzanine Preferred shall have such terms as are
consistent  with the terms  therefor  set  forth in the  Preferred  Letter.  The
certificate  or  certificates  representing  Sale  Stock  shall  be  issued  and
delivered in the name or names and in the  denominations  specified by Purchaser
in a notice  to be  delivered  to the  Company  no later  than the day  prior to
Closing Date.

               (b) The number of shares of Sale Stock comprised of Voting Common
Stock shall be determined as follows: (i) the Purchase Price divided by (ii) the
Redemption Consideration.

               1.02 Price. In full  consideration  for the purchase by Purchaser
of the Sale Stock,  Purchaser  shall pay to the Company on the Closing  Date (i)
the  Purchase  Price for the Voting  Common Stock and (ii)  $50,000,000  for the
Mezzanine  Preferred.  For purposes of this Section 1.02,  the "Purchase  Price"
shall be not less than $200  million and not more than $220  million,  the final
amount of which shall be specified by the Purchaser in writing to the Company no
later  than two  business  days  prior to the  Closing  and shall  depend on the
revolver  availability at Closing under the Refinancing and the third party fees
and expenses of the  Recapitalization  payable by the Company or the  Purchaser;
provided  that  to  the  extent  the  third  party  fees  and  expenses  of  the
Recapitalization  exceed $45 million, the $220 million cap on the Purchase Price
referred to above shall be  increased  by an amount  equal to the excess of such
fees and expenses over $45 million; provided,  further, that notwithstanding the
foregoing the final  Purchase  Price amount shall not be less than the aggregate
Redemption  Consideration payable to Redemption  Securityholders with respect to
Redemption  Securities  less  $70,000,000.  Such amount shall be payable by wire
transfer  of funds to an  account  specified  by the  Company  in writing to the
Purchaser  notice of which  shall be provided  no later than two  business  days
prior to the Closing Date. This paragraph  shall be subject to the  satisfaction
of the  conditions  to  Purchaser's  obligation  to close set forth in Article V
hereof.

               "Debt"  shall  mean  (i)  indebtedness  of the  Company  and  its
Subsidiaries   determined  in  accordance  with  generally  accepted  accounting
principles ("GAAP") (including,  without limitation, capital leases), except for
intercompany   loans  and  advances   between  or  among  the  Company  and  its
Subsidiaries and (ii) any prepayment  penalties or redemption premiums resulting
from the  transactions  contemplated by this Agreement (but excluding any amount
contemplated  by clause (B) (iii) of the  definition of Aggregate  Consideration
set forth in Section 2.03(a)).

               1.03 Escrow; Sellers' Representative. At or prior to Closing, the
Company  shall  deposit in escrow (the  "Escrow  Account")  with an escrow agent
selected by McCown De Leeuw & Co.,  Inc., as  representative  for the Redemption
Securityholders (the "Sellers' Representative") and reasonably acceptable to the
Company (the "Escrow Agent"), as Escrow Agent pursuant to the terms of an Escrow
Agreement  substantially  in the form attached  hereto as Exhibit B (the "Escrow
Agreement"),  $5,000,000 (the "Escrow  Amount") from which payments arising from
the adjustments  pursuant to Section 1.05 shall be made. The Escrow Amount shall
bear  interest and shall be released as set forth in the Escrow  Agreement.  The
funds in the Escrow  Account  shall  thereafter  be released  to the  Redemption
Securityholders, or the Company, as the case may be, only as provided herein and
the Escrow  Agreement.  None of Purchaser or the Company shall be responsible to
the  Stockholders,  Warrantholders  or  Optionholders  for any  loss,  damage or
expense  such  holders  may  suffer  as a result of any  action of the  Sellers'
Representative.  The Sellers'  Representative  shall not be  responsible  to the
Stockholders,  the Optionholders or Warrantholders  for any loss or damages such
holders may suffer by the  performance  by the  Sellers'  Representative  of its
duties  under this  Agreement,  other than loss or damage  arising  from willful
violation of the law by the Sellers'  Representative  or gross negligence in the
performance by the Sellers'  Representative  of its duties under this Agreement.
The  Sellers'   Representative   shall  be  indemnified  by  the   Stockholders,
Optionholders  and  Warrantholders  against  any and  all  losses,  damages  and
expenses,  whether or not resulting from third party claims,  including interest
and penalties with respect thereto, asserted against or incurred or sustained by
any  indemnifying  holder  as a result of or  arising  out of any and all of the
Sellers'  Representative's actions taken as Seller's Representative.  The Escrow
Account shall only be used to satisfy the  obligations set forth in Section 1.05
and will not be subject to any counterclaims or rights of set-off by the Company
or any other Person.

               1.04 Closing. The closing of the transactions that constitute the
Recapitalization (the "Closing") shall take place at the offices of White & Case
LLP, 1155 Avenue of the  Americas,  New York,  New York, as soon as  practicable
after the last of the  conditions  set forth in Article V hereof is fulfilled or
waived (subject to applicable law) but in no event later than the fifth business
day  thereafter,  or at such  other  time and  place and on such  other  date as
Purchaser and the Company shall determine (the "Closing Date").

               1.05 Working Capital Adjustment.  (a) Not more than five business
days or less than three  business  days prior to the Closing  Date,  the Company
shall prepare and deliver to Purchaser an estimate of the  consolidated  Working
Capital  (as  hereinafter  defined) of the  Company  and its  Subsidiaries  (the
"Estimated  Working  Capital")  as of the Closing  Date which shall  quantify in
reasonable detail the items constituting such Working Capital. The Company shall
consult with the Purchaser in the  preparation of the Estimated  Working Capital
and shall permit  Purchaser to ask questions  and make  inquiries of the Company
with  respect  thereto;  provided,  that the  Company's  good faith  estimate of
Working  Capital as of the Closing  Date shall be final and binding for purposes
of  determining  Estimated  Working  Capital.   Working  capital  (the  "Working
Capital") shall be equal to the sum of current assets other than purchased loans
of the Company and its Subsidiaries less current  liabilities of the Company and
its  Subsidiaries,  in  each  case  determined  in  accordance  with  GAAP  on a
consolidated  basis,   consistently  applied  with  the  Financial   Statements;
provided,  that in determining Working Capital, there shall be no duplication of
amounts  paid or  payable  that  would  have the  effect of  reducing  Aggregate
Consideration more than once on account of such amounts so paid or payable.  Any
item that  would  have been  included  as a  reduction  under  clause (B) of the
definition of Aggregate  Consideration but for the fact that an invoice therefor
had not been  received  as of the Closing  Date,  shall be included as a current
liability for purposes of determining  Working Capital  notwithstanding  that an
invoice  therefor is received  after the Closing Date. If the Estimated  Working
Capital is less than -  $6,134,000,  then the Aggregate  Consideration  shall be
reduced  by the  amount of such  deficiency.  If  Estimated  Working  Capital is
greater than -$6,134,000, then the Aggregate Consideration shall be increased by
the amount of such difference.

               (b) Promptly  after the Closing Date,  and in any event not later
than  forty-five (45) days following the Closing Date, the Company shall prepare
a  statement  of the  consolidated  Working  Capital  of  the  Company  and  its
Subsidiaries at the Closing Date (the "Working Capital Statement").

               (c) After  preparation  of the  Working  Capital  Statement,  the
Company  promptly  shall deliver the Working  Capital  Statement to the Sellers'
Representative and to the Sellers' Representative's  accountants (which shall be
one firm  designated to the Company) for review and the Sellers'  Representative
and the Sellers' Representative's  accountants may make inquiries of the Company
and/or the Company's accountants regarding questions concerning or disagreements
with the Working  Capital  Statement  arising in the course of such review.  The
Sellers'  Representative's  and the Sellers'  Representative  accountants  shall
complete their review of the Working Capital  Statement  within  forty-five (45)
days  of  the  delivery  of  the  Working  Capital  Statement  to  the  Sellers'
Representative.  Promptly  following  completion of their  review,  the Sellers'
Representative shall submit to the Company a letter regarding its concurrence or
disagreement  with the  accuracy of the Working  Capital  Statement.  Unless the
Sellers'  Representative  delivers a letter disagreeing with the accuracy of the
Working Capital  Statement  within such forty-five (45) day period,  the Working
Capital  Statement  shall be final  and  binding  upon  the  parties.  Following
delivery of such letter, if the Sellers' Representative shall disagree as to the
computation  of  any  item  in  the  Working  Capital  Statement,  the  Sellers'
Representative   and  the  Company  shall  attempt   promptly  to  resolve  such
disagreement  in good faith. If a resolution of such  disagreement  has not been
effected within fifteen (15) days (or longer, as mutually agreed by the parties)
after delivery of such letter,  the Sellers'  Representative  or the Company may
submit such  disagreement to Ernst & Young LLP. The  determination  of such firm
with  respect to such  disagreement  and the  accuracy  of the  Working  Capital
Statement  as a result shall be completed  within 45 days of its  submission  to
such  accountants  and shall be final and  binding.  Working  Capital as finally
determined in accordance  herewith shall be referred to as "Closing Date Working
Capital."  The fees,  costs and  expenses  of the  independent  accounting  firm
selected  in the event of a dispute  shall be shared  equally by the Company and
the Redemption Securityholders (in the case of such Redemption  Securityholders,
by payment out of the Escrow Account).
               (d) If Closing  Date Working  Capital is less than the  Estimated
Working  Capital,  then funds in the Escrow  Account equal to the amount of such
deficiency  (but in no event to  exceed  $5,000,000)  shall be  released  to the
Company to pay to the Company the amount of any such  deficiency  within one (1)
business day after the  determination  of Closing  Date Working  Capital by wire
transfer of immediately  available funds to an account  designated in writing by
the Company.  If Closing  Date Working  Capital  exceeds the  Estimated  Working
Capital,  then the Company shall pay into the Escrow Account, for release to all
Stockholders,  Optionholders  and  Warrantholders  in accordance with the Escrow
Agreement,  the  amount  of any  such  excess  (but in no  event  to  exceed  an
additional $5,000,000, except as provided in paragraph (f) below) within one (1)
business day after the  determination  of Closing  Date Working  Capital by wire
transfer of immediately  available  funds.  Any amounts  remaining in the Escrow
Account after the foregoing  adjustments  shall be released to all Stockholders,
Optionholders and  Warrantholders  pro rata according to their relative share of
the Fully Diluted  Equity Number.  Adjustments or payments  pursuant to Sections
1.05(d)  or (f) shall not be  included  in,  or  result  in any  adjustment  to,
Aggregate Consideration as defined in Section 2.03.

               (e) Notwithstanding that the amount of the deficiency referred to
in Section  1.05(d)  may exceed the amount of funds in the Escrow  Account,  the
obligation of any  Redemption  Securityholders  to make any payment  required by
this Section 1.05 shall be fully and unconditionally satisfied by the payment to
the Company of $5,000,000 of funds in the Escrow Account.


               (f) Simultaneous with any payment into or release from the Escrow
Account required by Section  1.05(d),  the Company shall deposit into the Escrow
Account an additional $2,000,000 in immediately available funds.



                                   ARTICLE II

             REDEMPTION OF THE REDEMPTION STOCK; OPTIONS; WARRANTS

               2.01  Conversion.  (a) No later than 3 days prior to the Closing,
each holder of Nonvoting Common Stock shall convert or exchange,  as applicable,
each share of Nonvoting  Common Stock held by such holder into a share of Voting
Common Stock in accordance with Exhibit C.

               (b) If any share of Voting  Common Stock is to be delivered  upon
conversion  to a Person  other  than the  Person in whose  name the  certificate
surrendered for the purposes of such  conversion are  registered,  it shall be a
condition  to the  conversion  that the  certificates  so  surrendered  shall be
properly endorsed or accompanied by appropriate stock powers with the signatures
guaranteed  and  otherwise  in proper  form for  transfer,  that  such  transfer
otherwise  be proper and that the Person  requesting  such  transfer  pay to the
Company  any  transfer  or other  taxes  payable by reason of the  foregoing  or
establish to the  satisfaction  to the Company that such taxes have been paid or
are not required to be paid.

               (c) If any  certificate  representing  Nonvoting  Common Stock or
Preferred Stock shall have been lost, stolen or destroyed, upon the making of an
affidavit  of that fact by the  Person  claiming  such  certificate  to be lost,
stolen or destroyed,  the Company will issue on conversion of such lost,  stolen
or  destroyed  certificate  the shares of Voting  Common  Stock  deliverable  in
respect  thereof;  provided,  that the Person to whom the Voting Common Stock is
deliverable  shall, as a condition  precedent to the delivery thereof,  agree to
indemnify  the Company  against  any claim that may be made  against the Company
with respect to the certificate  claimed to have been lost, stolen or destroyed.
If  required  by  the  Company,  an  indemnity  bond  must  be  supplied  by the
Stockholder  that is  sufficient  in the  reasonable  judgment of the Company to
protect  the  Company  from any loss  that it may  suffer  if a  certificate  is
replaced.

               2.02  Redemption  of  Redemption  Securities.  Upon the terms and
subject to the  conditions set forth in this  Agreement,  each of the Redemption
Securityholders agrees to deliver to the Company for redemption or repurchase on
the Closing Date,  and the Company  agrees to redeem or repurchase  from each of
the  Redemption  Securityholders  on the Closing Date,  the number of Redemption
Securities set forth opposite the names of such  Redemption  Securityholders  on
Exhibit C attached hereto  including all Nonvoting  Common Stock,  all Preferred
Stock and all Common  Stock issued upon  exchange of the  Preferred  Stock.  The
certificates   representing   any  Capital  Stock  included  in  the  Redemption
Securities  shall be duly endorsed in blank, or accompanied by stock powers duly
executed in blank, by the Redemption  Securityholders  transferring  the same to
the Company with all necessary  transfer tax and other revenue stamps,  acquired
at the Company's expense, affixed and canceled. Such Redemption  Securityholders
agree  to  cure  any  deficiencies  with  respect  to  the  endorsement  of  the
certificates   representing   the  Capital   Stock  owned  by  such   Redemption
Securityholders  or with  respect  to the  stock  power  accompanying  any  such
certificates. Redemption Securityholders holding Warrants or Options included in
the  Redemption   Securities  shall  execute  and  deliver  such  documents  and
instruments as Purchaser may reasonably  request to evidence the cancellation of
such Warrants and Options.  Upon  consummation  of the  Recapitalization,  there
shall be no Preferred Stock (other than the Mezzanine Preferred) outstanding.

               2.03 Capital  Stock.  (a) Upon the  surrender to the Company of a
certificate or certificates (a "Certificate")  evidencing Capital Stock included
in the  Redemption  Securities,  the  Company  shall  pay by  wire  transfer  of
immediately  available  funds to the Person (as defined in Section  7.17 hereof)
entitled thereto the Redemption Consideration times the number of shares of such
Capital Stock as payment in full therefor.

               The "Redemption Consideration" shall be determined at Closing and
shall be equal to (i) (A) the Aggregate Consideration less (B) the Escrow Amount
plus (C) the aggregate  exercise price for all Warrants and Options  outstanding
immediately prior to the Closing divided by (ii) the sum of (A) the total number
of shares of Voting  Common  Stock and  Nonvoting  Common Stock  outstanding  at
Closing  (assuming the actions  described in Section 2.01 have occurred) and (B)
the total number of shares of Voting Common Stock into which  Warrants,  Options
and Preferred  Stock  (including  accruals for  payment-in-kind  dividends as of
Closing   whether  or  not  then   exchangeable)   outstanding  at  Closing  are
exercisable,  convertible or exchangeable (whether or not presently exercisable,
convertible  or  exchangeable)  (the sum of (A) and (B) in clause (ii) being the
"Fully Diluted Equity Number"). In calculating the Redemption  Consideration and
Fully Diluted Equity  Number,  no Warrant or Option shall be included that would
have an  exercise  price  equal to or in  excess  of the  amount  of  Redemption
Consideration if such Warrant or Option were included in such calculation.

               "Aggregate   Consideration"   shall  mean  (A)  an  aggregate  of
$790,000,000, less (B) the sum of the following items: (i) the amount of Debt at
Closing;  (ii)  the fees and  expenses  specified  in  Section  3.01(s)  of this
Agreement  along  with other fees and  expenses  paid or payable by the  Company
(including,  without limitation,  legal and other advisory fees and expenses) in
connection  with this  Agreement;  (iii) amounts paid or payable by the Company,
arising from the change in control of the Company  resulting from this Agreement
including,  without limitation,  change of control payments to certain employees
of the Company  pursuant  to the  agreements  set forth on Schedule  1.02 of the
Company's  disclosure  letter (based on a gross entitlement of $4,498,000 before
deductions  pursuant to such agreements);  (iv) fees,  expenses or other amounts
paid or payable in  connection  with  obtaining  the  consents or waivers of any
third party required to consummate the purchase and redemption  contemplated  by
this Agreement (including the fees, expenses or other amounts paid in connection
with the  amendments to the  agreements  contemplated  by Section  5.03(g),  but
excluding consent and waiver fees, expenses and other amounts paid or payable to
holders of the Senior  Subordinated  Notes and the expenses related to obtaining
such consents and waivers);  and (v) the fees and expenses of the  Stockholders,
Warrantholders  or  Optionholders  paid or payable by the  Company,  if any,  in
connection with this Agreement and the  transactions  contemplated  hereby,  (C)
plus or minus,  as applicable,  the adjustment  provided for in Section  1.05(a)
based on the Estimated Working Capital.

               (b) If the Redemption  Consideration  (or any portion thereof) is
to be delivered to a Person other than the Person in whose name the Certificates
surrendered in exchange therefor are registered,  it shall be a condition to the
payment of the Redemption  Consideration  that the  Certificates  so surrendered
shall be properly  endorsed or accompanied by appropriate  stock powers with the
signatures  guaranteed  and  otherwise  in proper form for  transfer,  that such
transfer otherwise be proper and that the Person requesting such transfer pay to
the Company any  transfer or other taxes  payable by reason of the  foregoing or
establish to the  satisfaction  of the Company that such taxes have been paid or
are not required to be paid.

               (c) In the event any Certificate  shall have been lost, stolen or
destroyed,  upon the making of an affidavit of that fact by the Person  claiming
such  Certificate  to be lost,  stolen or  destroyed,  the Company will issue in
exchange  for  such  lost,  stolen  or  destroyed   Certificate  the  Redemption
Consideration  deliverable in respect  thereof as determined in accordance  with
this Article I, provided that,  the Person to whom the Redemption  Consideration
is paid  shall,  as a  condition  precedent  to the  payment  thereof,  agree to
indemnify  the Company  against  any claim that may be made  against the Company
with respect to the Certificate  claimed to have been lost, stolen or destroyed.
If  required  by  the  Company,  an  indemnity  bond  must  be  supplied  by the
Stockholder  that is  sufficient  in the  reasonable  judgment of the Company to
protect  the  Company  from any loss  that it may  suffer  if a  certificate  is
replaced.

               2.04 Warrants.  Immediately  prior to Closing,  each  outstanding
Warrant to purchase  Common Stock (the  "Warrants"),  whether or not immediately
exercisable,  shall be deemed  exercised  for shares of Voting  Common Stock and
each holder thereof,  shall be entitled in cancellation and settlement  therefor
to payments in cash (subject to any applicable  withholding  taxes,  if any, the
"Warrant  Payment"),  equal to the  product  of (x) the  total  number of shares
subject to such Warrant as to which such Warrant could have been exercisable and
(y) the excess of the Redemption Consideration over the exercise price per share
of Voting Common Stock subject to such Warrant.

               2.05 Options.  Each  Optionholder  listed on Schedule 2.05 of the
Company's  disclosure letter hereby agrees not to exercise such person's Options
at any time prior to or at the Closing. To the extent indicated on Schedule 2.05
of the Company's disclosure letter,  certain Optionholders will receive payments
in cash (subject to any applicable  withholding  taxes, the "Cash Payment"),  at
Closing, equal to the product of (x) the total number of shares of Voting Common
Stock  subject to such Option as to which such Option could have been  exercised
as of  Closing  and (y) the  excess  of the  Redemption  Consideration  over the
exercise  price per share of Voting  Common Stock  subject to such  Option.  The
Company will provide each other  Optionholder  not included on Schedule  2.05 of
the  Company's  disclosure  letter the right to elect either (i) not to exercise
such  person's  Options  prior  to or at the  Closing  or  (ii)  to  accept,  in
cancellation and settlement therefor, a Cash Payment at the Closing. The Company
shall provide to  Purchaser,  three  business days prior to the Closing,  a list
specifying the election made by each  Optionholder  (other than those identified
on  Schedule  2.05  of  the  Company's   disclosure  letter)  accompanied  by  a
counterpart to this Agreement  pursuant to which such Optionholder  agrees to be
bound by such election  subject to the terms and  conditions of this  Agreement.
Each  Optionholder  that has not  accepted a Cash  Payment in  cancellation  and
settlement  therefor  hereby  agrees to execute at the  Closing  the Amended and
Restated Stockholders Agreement.

               2.06 Rollover Holders. The Rollover Stockholders and the Rollover
Optionholders  (including  the  Optionholders  listed on  Schedule  2.05 and the
Optionholders  who agree not to exercise their Options pursuant to Section 2.05)
agree not to include  their  Rollover  Common Stock and Rollover  Options in the
Redemption  Securities to be redeemed or repurchased by the Company  pursuant to
this  Agreement  and hereby  irrevocably  waive any and all rights to have their
Rollover Common Stock and Rollover  Options so redeemed or repurchased  pursuant
to this Agreement.  The Rollover  Holders  acknowledge  that the Rollover Common
Stock and the Rollover  Options will have a deemed value at the Closing equal to
the Redemption  Consideration (less the applicable exercise price in the case of
Rollover Options) and that the Common Stock to be sold to Purchaser  pursuant to
Section 1.01 has been priced on that basis.


                                   ARTICLE III

                         REPRESENTATIONS AND WARRANTIES

               3.01  Representations and Warranties of the Company.  The Company
hereby  represents  and  warrants to  Purchaser  and,  with  respect to Sections
3.01(a), (b), and (d), to each Stockholder as follows:

               (a) Due Organization,  Good Standing and Corporate Power. Each of
        the  Company  and its  Subsidiaries  is a  corporation  duly  organized,
        validly existing and in good standing under the laws of the jurisdiction
        of its  incorporation  and  each  such  corporation  has  all  requisite
        corporate  power and authority to own,  lease and operate its properties
        and to carry on its business as now being conducted. Each of the Company
        and its Subsidiaries is duly qualified or licensed to do business and is
        in good  standing  in each  jurisdiction  in which the  property  owned,
        leased or operated by it or the nature of the  business  conducted by it
        makes such qualification  necessary,  except in such jurisdictions where
        the failure to be so qualified or licensed  and in good  standing  would
        not  have  a  material  adverse  effect  on  the  business,   prospects,
        operations,   results  of  operations,   or  financial   condition  (the
        "Condition") of the Company and its  Subsidiaries  taken as a whole. The
        Company  has  made   available   complete  and  correct  copies  of  the
        Certificate  of  Incorporation  and  By-Laws  of  the  Company  and  the
        comparable governing documents of each of its Subsidiaries, in each case
        as amended to the date of this Agreement.

               (b) Authorization and Validity of Agreement. The Company has full
        power and  authority to execute and deliver this  Agreement,  to perform
        its   obligations   hereunder   and  to  consummate   the   transactions
        contemplated  hereby.  The execution,  delivery and  performance of this
        Agreement by the Company, and the consummation by it of the transactions
        contemplated hereby, have been duly authorized and approved by its Board
        of Directors and its  stockholders  and no other corporate action on the
        part of the Company is necessary to authorize  the  execution,  delivery
        and performance of this Agreement by the Company and the consummation of
        the  transactions  contemplated  hereby.  This  Agreement  has been duly
        executed and  delivered by the Company and,  assuming the due  execution
        and delivery of this Agreement by the Purchaser and each Stockholder, is
        a valid and binding  obligation of the Company  enforceable  against the
        Company in accordance with its terms.

               (c)  Capitalization.  (i) The  authorized  capital  stock  of the
        Company consists of 7,500,000  shares of Voting Common Stock,  7,500,000
        shares of Class A Non-Voting  Common  Stock,  500,000  shares of Class B
        Non-Voting  Common Stock,  1,500,000 shares of Class C Non-Voting Common
        Stock and 1,250,000  shares of Preferred  Stock.  As of the date hereof,
        (A)  3,477,126.01   shares  of  Voting  Common  Stock  were  issued  and
        outstanding;  (B) 391,740.58  shares of Class A Non-Voting  Common Stock
        were issued and  outstanding;  (C) 400,000  shares of Class B Non-Voting
        Common Stock were issued and outstanding;  (D) 1,040,000 shares of Class
        C Non-Voting Common Stock were issued and outstanding;  (E) 1,094,855.24
        shares of Preferred Stock were issued and outstanding; and (F) no shares
        of Voting  Common Stock were held in the  treasury of the  Company.  All
        issued and outstanding  shares of capital stock of the Company have been
        validly issued and are fully paid and nonassessable. Except as set forth
        in this Section  3.01(c)(i)  or in Section  3.01(c)(i)  of the Company's
        disclosure  letter  (the  "Company's   disclosure  letter"),   delivered
        concurrently  with the  delivery  of this  Agreement,  (i)  there are no
        shares of capital stock of the Company authorized, issued or outstanding
        and (ii) there are not as of the date hereof,  and at Closing there will
        not  be,  any  outstanding  or  authorized  options,  warrants,  rights,
        subscriptions,   claims  of  any  character,  agreements,   obligations,
        convertible or exchangeable securities, or other commitments, contingent
        or  otherwise,  relating to Common  Stock or any other shares of capital
        stock of the  Company,  pursuant  to which the  Company is or may become
        obligated  to issue  shares of  Common  Stock,  any other  shares of its
        capital stock or any securities  convertible into,  exchangeable for, or
        evidencing  the right to subscribe  for, any shares of the capital stock
        of the Company.  The Company has no  authorized  or  outstanding  bonds,
        debentures,  notes or other  indebtedness  the holders of which have the
        right to vote (or  convertible or  exchangeable  into or exercisable for
        securities  having  the  right to vote)  with  the  stockholders  of the
        Company or any of its Subsidiaries on any matter ("Voting Debt").

               (ii) Section 3.01(c)(ii) of the Company's disclosure letter lists
        all of the  Company's  Subsidiaries.  Except  as set  forth  on  Section
        3.01(c)(ii) of the Company's  disclosure  letter, all of the outstanding
        shares of capital stock of each of the Company's  Subsidiaries have been
        duly authorized and validly issued, are fully paid and nonassessable and
        are owned, of record and beneficially, by the Company, free and clear of
        all liens, encumbrances, options or claims whatsoever, except for liens,
        encumbrances  and claims created pursuant to that certain Second Amended
        and Restated  Credit  Agreement,  dated as of January 26, 1998 among the
        Company,  the Lenders  listed  therein as Lenders,  Goldman Sachs Credit
        Partners L.P. and The Chase Manhattan Bank, as Co-Administrative Agents,
        Goldman  Sachs  Credit  Partners  L.P.  and Chase  Securities  Inc.,  as
        Arranging Agents, and Sun Trust Bank,  Atlanta,  as Collateral Agent, as
        amended.  Except as set forth on Section  3.01(c)(ii)  of the  Company's
        disclosure  letter,  no shares of capital  stock of any of the Company's
        Subsidiaries  are reserved for issuance and there are no  outstanding or
        authorized  options,  warrants,  rights,  subscriptions,  claims  of any
        character,   agreements,   obligations,   convertible  or   exchangeable
        securities, or other commitments,  contingent or otherwise,  relating to
        the capital stock of any  Subsidiary,  pursuant to which such Subsidiary
        is or may become  obligated to issue any shares of capital stock of such
        Subsidiary or any  securities  convertible  into,  exchangeable  for, or
        evidencing  the right to subscribe  for, any shares of such  Subsidiary.
        Except as set forth on Section  3.01(c)(ii) of the Company's  disclosure
        letter,  the Company does not own,  directly or indirectly,  any capital
        stock or other  equity  interest  in any  Person  or have any  direct or
        indirect  equity or  ownership  interest  in any Person and  neither the
        Company  nor any of its  Subsidiaries  is subject to any  obligation  or
        requirement  to provide funds for or to make any investment (in the form
        of a loan,  capital  contribution or otherwise) to or in any Person. The
        Company's Subsidiaries have no Voting Debt.

               (d)  Consents  and  Approvals;  No  Violations.  Assuming (i) the
        filings required under the Hart-Scott-Rodino  Antitrust Improvements Act
        of 1976,  as amended  (the "HSR Act"),  are made and the waiting  period
        thereunder  has  been  terminated  or has  expired,  the  execution  and
        delivery of this  Agreement by the Company and the  consummation  by the
        Company of the  transactions  contemplated  hereby will not: (1) violate
        any  provision of the  Certificate  of  Incorporation  or By-Laws of the
        Company  or  the   comparable   governing   documents   of  any  of  its
        Subsidiaries;  (2) violate any  statute,  ordinance,  rule,  regulation,
        order or decree of any court or of any  governmental or regulatory body,
        agency or authority applicable to the Company or any of its Subsidiaries
        or by which any of their  respective  properties or assets may be bound;
        (3) require any filing with,  or permit,  consent or approval of, or the
        giving of any notice to, or  obtaining  any new or  additional  licenses
        from any governmental or regulatory body,  agency or authority;  and (4)
        except as set  forth in  Section  3.01(d)  of the  Company's  disclosure
        letter,  result in a violation or breach of,  conflict with,  constitute
        (with or without due notice or lapse of time or both) a material default
        (or give  rise to any right of  termination,  cancellation,  payment  or
        acceleration)  under,  or result in the creation of any  Encumbrance (as
        defined  herein) upon any of the  properties or assets of the Company or
        any  of  its  Subsidiaries  under,  any  of  the  terms,  conditions  or
        provisions of any note, bond, mortgage,  indenture,  license, franchise,
        permit,  agreement,  lease,  franchise  agreement or other instrument or
        obligation to which the Company or any of its  Subsidiaries  is a party,
        or by which it or any of their respective properties or assets are bound
        or subject,  except for, in the case of clauses (3) and (4) above,  such
        as would not have a  material  adverse  effect on the  Condition  of the
        Company and its Subsidiaries  taken as a whole, and would not prevent or
        materially delay  consummation of the transactions  contemplated by this
        Agreement.   No  violation  of  any  provision  of  the  Certificate  of
        Incorporation  or By-Laws of the  Company  or the  comparable  governing
        documents  of  any  of  its  Subsidiaries  exists  as a  result  of  the
        Reorganization.

               (e) Financial Statements; Commission Filings. (i) The Company has
        heretofore  furnished the Purchaser with the consolidated balance sheets
        of the Company and its Subsidiaries as at December 31, 1998 and 1997 and
        the  related   consolidated   statements  of   operations,   changes  in
        stockholder's  equity and cash flows for the periods then ended, audited
        by Deloitte & Touche LLP (the "Audited  Financial  Statements")  and the
        unaudited consolidated balance sheet of the Company as at June 30, 1999,
        and the related unaudited consolidated statements of operations, changes
        in  stockholders'  equity and cash flows for the six month  period  then
        ended  (the  "Unaudited  Financial  Statements"  and  together  with the
        Audited  Financial   Statements,   the  "Financial   Statements").   The
        consolidated  unaudited  balance sheet as at June 30, 1999, is sometimes
        referred  to  herein  as the  "Balance  Sheet"  and  June 30,  1999,  is
        sometimes herein referred to as the "Balance Sheet Date." Such Financial
        Statements including the footnotes thereto, except as indicated therein,
        have been  prepared in accordance  with  generally  accepted  accounting
        principles  applied on a consistent basis throughout the periods covered
        thereby,  are  consistent  with the books and records of the Company and
        fairly  present in all material  respects the financial  position of the
        Company and its  Subsidiaries  and the results of their  operations  and
        cash flows at such dates and for such periods  except that the Unaudited
        Financial  Statements  do not  contain  footnotes  and  are  subject  to
        year-end adjustments.

               (ii) The Company has filed all forms,  reports and documents with
        the Securities and Exchange Commission (the "Commission") required to be
        filed by it pursuant to the Federal  securities  laws and the Commission
        rules and regulations  thereunder,  and all forms, reports and documents
        filed with the Commission by the Company (collectively,  the "Commission
        Filings")  have complied in all material  respects  with the  applicable
        requirements of the Federal securities laws and the Commission rules and
        regulations  promulgated  thereunder.  As of their respective dates, the
        Commission  Filings did not contain any untrue  statement  of a material
        fact or omit to state a material fact  required to be stated  therein or
        necessary to make the statements  therein, in light of the circumstances
        under which they were made, not misleading.

               (f)  Absence  of  Certain  Changes.  Other  than as set  forth in
        Section 3.01(f) of the Company's  disclosure  letter,  since the Balance
        Sheet Date,  there has been no material  adverse change in the Condition
        of the Company and its Subsidiaries taken as a whole.

               (g)  Title to  Properties;  Encumbrances.  Except as set forth in
        Section 3.01(g) of the Company's disclosure letter, the Company and each
        of its  Subsidiaries has good and valid title to (i) all of its material
        tangible properties and assets (real and personal),  including,  without
        limitation,  all the  material  properties  and assets  reflected in the
        Balance  Sheet except as  indicated in the notes  thereto and except for
        properties  and assets  reflected  in the Balance  Sheet which have been
        sold or otherwise  disposed of in the ordinary  course of business after
        the Balance Sheet Date,  and (ii) all the material  tangible  properties
        and assets  purchased by the Company and any of its  Subsidiaries  since
        the Balance Sheet Date except for such  properties and assets which have
        been sold or otherwise  disposed of in the ordinary  course of business;
        in each case subject to no encumbrance,  lien, security interest, charge
        or other  restriction  (each an "Encumbrance") of any kind or character,
        except as  reflected  in  Section  3.01(g) of the  Company's  disclosure
        letter and except for (1)  Encumbrances  reflected on the Balance Sheet,
        and (2) Encumbrances  which do not materially detract from the value of,
        or materially impair the use of, any material property by the Company or
        any of its  Subsidiaries in the operation of its respective  business or
        which do not have a  material  adverse  effect on the  Condition  of the
        Company and its Subsidiaries, taken as a whole.

               (h) Leases.  Section 3.01(h) of the Company's  disclosure  letter
        contains a list of all leases to which the Company or any  Subsidiary is
        a party requiring an annual aggregate payment of at least $100,000.  The
        Company or its applicable  Subsidiary  has a good and valid  leaseholder
        interest  in and to all of the real  property  subject to any such lease
        with  respect  to which it is a lessee  ("Leased  Property").  Except as
        otherwise  set forth in  Section  3.01(h)  of the  Company's  disclosure
        letter,  each lease set forth therein is in full force and effect and is
        enforceable in accordance with its terms;  there are no material leases,
        subleases,  licenses,  concessions or other agreements (written or oral)
        granting  to any  person  or  entity  (other  than  the  Company  or its
        Subsidiaries) the right to use or occupy the Leased Property;  all rents
        and additional  rents due to date from the Company or such Subsidiary on
        each such lease have been paid;  in each case,  neither  the Company nor
        any  Subsidiary  has  received  notice  that it is in  material  default
        thereunder;  and,  to the  knowledge  of the  Company  there  exists  no
        material event, occurrence, condition or act (including the consummation
        of the  transactions  contemplated  hereby)  which,  with the  giving of
        notice,  the  lapse of time or the  happening  of any  further  event or
        condition,  would  become  a  material  default  by the  Company  or any
        Subsidiary under such lease.

               (i) Material  Contracts.  Except as set forth in Section 3.01(h),
        3.01(i) or 3.01(m)  of the  Company's  disclosure  letter,  neither  the
        Company  nor  any  Subsidiary  has or is  bound  by (a)  any  agreement,
        contract or commitment  relating to the  employment of any Person by the
        Company or any  Subsidiary  which cannot be terminated by the Company or
        the Subsidiary upon notice of 60 days or less without penalty or premium
        and involve annual compensation in excess of $100,000 annually,  (b) any
        agreement, contract or commitment materially limiting the freedom of the
        Company  or any  Subsidiary  to  engage  in any line of  business  or to
        compete  with  any  other  Person  or (c)  any  agreement,  contract  or
        commitment  not entered  into in the ordinary  course of business  which
        materially  affects the  business  of the  Company and the  Subsidiaries
        taken as a whole and is not cancelable  without  penalty within 90 days.
        There is no  material  default  under any  contract  listed  on  Section
        3.01(i)  of  the  Company's   disclosure  letter  as  a  result  of  the
        Reorganization (as hereinafter defined).

               (j)  Compliance  with  Laws.  (i)  Except as set forth in Section
        3.01(k)  of  the  Company's  disclosure  letter,  the  Company  and  its
        Subsidiaries  are in compliance with all applicable laws and regulations
        and all orders,  judgments and decrees  (including,  but not limited to,
        the  Fair  Debt  Collection   Practices  Act  and  any  state  or  local
        counterpart  or  equivalent)  relating to its  business  and  operations
        (other  than  with  respect  to  taxes,   Environmental  Laws,  employee
        benefits,  employee  relations and federal securities laws which are the
        subject of specific representations  contained in this Agreement) except
        where the failure to so comply would not have a material  adverse effect
        on the Condition of the Company and its Subsidiaries taken as a whole or
        would  prevent or  materially  delay  consummation  of the  transactions
        contemplated by this Agreement.

               (ii)  The  Company  and  each  of its  Subsidiaries  possess  all
        licenses,  certificates of authority,  certificates of need,  permits or
        other  authorizations  and  regulatory  approvals  required  by  law  (a
        "License") necessary for the ownership of its properties and the conduct
        of its business as presently conducted in each jurisdiction in which the
        Company and such  Subsidiary  is  required to possess a License,  except
        where the  failure to possess  such a License  would not have a material
        adverse  effect on the  Condition  of the Company  and its  Subsidiaries
        taken as a whole.  All such  Licenses  are in full  force and effect and
        neither the Company nor any  Subsidiary  has received any written notice
        of any event,  inquiry,  investigation  or  proceeding  threatening  the
        validity of such Licenses,  except where the failure of such Licenses to
        be in full force and effect or such  event,  inquiry,  investigation  or
        proceeding  would not have a material adverse effect on the Condition of
        the Company and its Subsidiaries, taken as a whole.

               (k)  Litigation.  Except as set forth in  Section  3.01(k) of the
        Company's  disclosure letter,  there is no action,  suit,  condemnation,
        expropriation  or  other  proceeding  at  law  or  in  equity,   or  any
        arbitration or any  administrative  or other proceeding by or before (or
        to the knowledge of the Company any  investigation  by) any governmental
        or other instrumentality or agency, pending, or, to the knowledge of the
        Company,  threatened,  against or  affecting  the  Company or any of its
        Subsidiaries, or any of their properties (including, but not limited to,
        Leased  Property) or rights which,  would:  (i) have a material  adverse
        effect on the Condition of the Company and its  Subsidiaries  taken as a
        whole;  (ii)  would  prevent or  materially  delay  consummation  of the
        transactions  contemplated  by this Agreement or (iii) is, or is seeking
        certification  as, a class action.  In addition,  except as set forth in
        Section 3.01(k) of the Company's disclosure letter,  neither the Company
        nor  any of its  Subsidiaries  is  subject  to any  consent  decrees  or
        judicial or administrative order under the Fair Debt Collection Practice
        Act or any state law equivalent  relating to the ongoing  conduct of the
        Company's business.

               (l) Employee  Benefit Plans. (i) Section 3.01(l) of the Company's
        disclosure  letter  contains an accurate and  complete  list of (a) each
        "employee  benefit plan" (as such term is defined in Section 3(3) of the
        Employee  Retirement Income Security Act of 1974, as amended  ("ERISA"))
        contributed  to,  maintained  or  sponsored by the Company or any of its
        Subsidiaries,  or  with  respect  to  which  the  Company  or any of its
        Subsidiaries  has any  liability  or potential  liability;  and (b) each
        other retirement,  savings,  thrift,  deferred compensation,  severance,
        stock  ownership,  stock  purchase,  stock option,  performance,  bonus,
        incentive,  material fringe benefit,  hospitalization  or other medical,
        disability,  life or other  insurance,  and any  other  welfare  benefit
        policy, trust,  understanding or arrangement  contributed to, maintained
        or sponsored by the Company or any of its  Subsidiaries  for the benefit
        of any present or former employee, officer or director of the Company or
        any of its Subsidiaries,  or with respect to which the Company or any of
        its  Subsidiaries  has any liability or potential  liability.  Each such
        item  listed on  Schedule  3.01(l) is  referred  to herein as a "Benefit
        Plan."

               (ii)  Section  3.01(l) of the  Company's  disclosure  letter also
        contains an accurate and complete  list of each  agreement or commitment
        of the Company or any  Subsidiary of the Company or to which the Company
        or any of its  Subsidiaries  may  have  any  liability,  with or for the
        benefit of any  current or former  employee,  officer or director of the
        Company or any of its Subsidiaries (including,  without limitation, each
        employment,  compensation  or  termination  agreement or commitment  but
        excluding  employment  agreements  with  annual  payments  of less  than
        $100,000).  Each such item  listed on  Schedule  3.01(l) is  referred to
        herein as a "Compensation Commitment."

               (iii) With  respect to each  Benefit  Plan that is intended to be
        qualified  within the meaning of Section 401(a) of the Internal  Revenue
        Code  of  1986,   as  amended   (the  "Code")  (a)  it  has  received  a
        determination  letter, or in the case of a standardized  prototype plan,
        such prototype plan has received a favorable  determination  letter from
        the Internal  Revenue Service (the "IRS"),  or has been timely submitted
        for a  determination  letter  from the IRS,  that such  Benefit  Plan is
        qualified under Section 401(a) of the Code, and, to the knowledge of the
        Company and its  Subsidiaries,  nothing has  occurred  since the date of
        such determination  letter or submission that could adversely affect the
        qualification of such Benefit Plan or the exemption from taxation of the
        related trust;  and (b) no such Benefit Plan is a "defined benefit plan"
        (as  defined in Section  3(35) of ERISA) or a  "multiemployer  plan" (as
        defined in Section 4001(a)(3) of ERISA).

               (iv)  Except as  described  in Section  3.01(l) of the  Company's
        disclosure  letter  (a)  none  of  the  Benefit  Plans  or  Compensation
        Commitments  obligates the Company or any of its Subsidiaries to pay any
        separation, severance, termination or similar benefit solely as a result
        of any transaction  contemplated by this Agreement or solely as a result
        of a change in control or  ownership  within the meaning of Section 280G
        of  the  Code;  and  (b)  there  is  no  contract,  agreement,  plan  or
        arrangement  covering any employee or former  employee of the Company or
        any of its  Subsidiaries  that  provides  for  payment,  prior  to or in
        connection  with  this   transaction  by  the  Company  or  any  of  its
        Subsidiaries  that is not  deductible  under  Section  162 or 404 of the
        Code, or that is an "excess parachute  payment" pursuant to Section 280G
        of the Code.

               (v) (a)  Each  Benefit  Plan  and any  related  trust,  insurance
        contract or fund has been  maintained  and  administered  in substantial
        compliance with its respective terms and in substantial  compliance with
        all  applicable  laws and  regulations,  including,  but not limited to,
        ERISA and the Code;  (b) there has been no  application or waiver of the
        minimum  funding  standards  imposed  by  Section  412 of the Code  with
        respect to any  Benefit  Plan,  and  neither  the Company nor any of its
        Subsidiaries  is  aware  of  any  facts  or  circumstances   that  would
        materially  change  the  funded  status of any such  Benefit  Plan;  (c)
        neither  the  Company  nor  any of its  Subsidiaries  has  incurred  any
        liability  under  Title IV of ERISA or to the Pension  Benefit  Guaranty
        Corporation;  (d)  there are no  pending  or,  to the  knowledge  of the
        Company  and its  Subsidiaries,  threatened,  material  actions,  suits,
        investigations   or  claims  with   respect  to  any  Benefit   Plan  or
        Compensation  Commitment  (other than routine claims for benefits),  and
        neither the Company nor any of its  Subsidiaries  has  knowledge  of any
        facts which could give rise to (or  reasonably  be expected to give rise
        to) any such actions,  suits,  investigations or claims;  (e) there have
        been no  prohibited  transactions  as defined in Section 406 of ERISA or
        Section 4975 of the Code with respect to any Benefit  Plan;  and (f) all
        contributions  which are due with respect to each Benefit Plan have been
        timely made,  and all  contributions  for periods  ending on the Closing
        Date which are not then due have been accrued in accordance with GAAP.

               (vi) The Company and each of its Subsidiaries has complied in all
        material  respects  with the health care  continuation  requirements  of
        Section  4980B of the Code and Part 6 of  Subtitle B of Title I of ERISA
        ("COBRA"); and the Company and its Subsidiaries have no obligation under
        any Benefit Plan, Compensation Commitment or otherwise to provide health
        or other welfare  benefits to or with respect to former employees of the
        Company  or any of its  Subsidiaries  or any  other  person,  except  as
        specifically required by COBRA.

               (vii)  With  respect  to  each  Benefit  Plan  and   Compensation
        Commitment, the Company has furnished or made available to the Purchaser
        true and complete  copies,  as  applicable,  of (a) the plan  documents,
        summary  plan  descriptions  and employee  handbooks;  (b) IRS Form 5500
        Annual Report (including all attachments) for the most recent plan year;
        (c) all related trust agreements,  insurance  contracts or other funding
        arrangements;  and (d) the most recent  favorable  determination  letter
        issued by the IRS.

               (m) Employment  Relations and Agreements.  Except as set forth in
        Section 3.01(m) and 3.01(l) of the Company's disclosure letter, (i) each
        of the Company and its  Subsidiaries  is in  compliance  in all material
        respects with all federal,  state or other  applicable  laws  respecting
        employment and employment practices,  terms and conditions of employment
        and wages and hours,  and has not and is not engaged in any unfair labor
        practice;   (ii)  no  representation   question  exists  respecting  the
        employees of the Company or any of its Subsidiaries; (iii) no collective
        bargaining agreement is currently being negotiated by the Company or any
        of its  Subsidiaries and neither the Company nor any of its Subsidiaries
        is a party to a collective  bargaining  agreement;  and (iv) neither the
        Company nor any of its Subsidiaries has experienced any labor difficulty
        during the last year except (in the case of this  clause  (iv)) as would
        not have a material  adverse  effect on the Condition of the Company and
        its  Subsidiaries  taken as a whole.  Except  as  disclosed  in  Section
        3.01(m) of the Company's  disclosure letter,  there exist no employment,
        consulting,   severance,    indemnification   agreements   or   deferred
        compensation agreements between the Company and any director, officer or
        employee of the Company or any agreement  that would give any Person the
        right to  receive  any  payment  from  the  Company  as a result  of the
        transactions pursuant to this Agreement.

               (n)  Taxes.  (i)  Tax  Returns.  The  Company  and  each  of  its
        Subsidiaries has filed or caused to be filed or will file or cause to be
        filed with the  appropriate  taxing  authorities  on a timely  basis all
        material  returns  and  reports  ("Returns")  relating to Taxes that are
        required to be filed by, or with respect to, the Company and each of its
        Subsidiaries  on or prior to the Closing  Date  (taking into account any
        extension  of time to file granted to or on behalf of the Company or any
        of its Subsidiaries).  All such Returns have been prepared in compliance
        with all applicable  laws and  regulations  and are true and accurate in
        all material respects.  As used herein,  "Tax" or "Taxes" shall mean all
        taxes including,  without limitation, all U.S. federal, state, local and
        foreign income, franchise, profits, capital gains, capital stock, sales,
        use, value added, occupation, property, excise, stamp, license, payroll,
        social security, withholding and all other taxes of any kind whatsoever,
        all  estimated  taxes,  deficiency  assessments,  and  additions to tax,
        penalties and interest in respect of the foregoing.

               (ii)  Payment  of Taxes.  All  material  Tax  liabilities  of the
        Company and its Subsidiaries due and payable with respect to all taxable
        years or other taxable periods (including portions thereof) ending on or
        prior to the Balance  Sheet Date have been, or prior to the Closing Date
        will be, paid or  adequately  disclosed  as a  liability  on the Balance
        Sheet.  All material Tax liabilities of the Company and its Subsidiaries
        due and payable  with  respect to all taxable  years or taxable  periods
        (including  portions  thereof)  which did not end prior to the day after
        the  Balance  Sheet Date and which end on or prior to the  Closing  Date
        have been, or prior to the Closing Date will be, paid.

               (iii)  Other  Tax  Matters.  Section  3.01(n)  of  the  Company's
        disclosure  letter  sets forth (I) each  taxable  year or other  taxable
        period of the Company and its  Subsidiaries  for which an audit or other
        examination  of Taxes by any taxing  authority  is currently in progress
        or, to the knowledge of the Company,  threatened against or with respect
        to the Company or any of its Subsidiaries that, if determined  adversely
        to the  Company or its  Subsidiaries,  would  result in a  material  Tax
        liability of the Company or its Subsidiaries after the Closing Date, and
        (II) the taxable years or other  taxable  periods of the Company and its
        Subsidiaries which, for income tax purposes,  will not be subject to the
        normally applicable statute of limitations because of written waivers or
        agreements given by the Company or its Subsidiaries.

               (iv)  Except as set forth in  Section  3.01(n)  of the  Company's
        disclosure letter attached hereto:

                      (1)  Subject to Section  5.03(j),  neither the Company nor
               any of its  Subsidiaries  has  made any  payments,  nor is or may
               become obligated (under any contract or agreement entered into on
               or before the Closing  Date) to make any  payments,  that will be
               non-deductible  under  Section 280G of the Code (or any analogous
               provisions of state, local or foreign Tax law);

                      (2) the Company and each of its  Subsidiaries has withheld
               and paid all Taxes  required  to have been  withheld  and paid in
               connection   with  amounts   paid  or  owing  to  any   employee,
               independent  contractor,  creditor,  stockholder  or other  third
               party  other  than such  Taxes  which in the  aggregate,  are not
               material,  and all  material  Forms  W-2 and 1099  required  with
               respect thereto have been properly completed and timely filed;

                      (3) there  are no liens for  material  Taxes  (other  than
               current  Taxes  not yet due  and  payable)  upon  the  assets  or
               properties of the Company or any of its Subsidiaries;

                      (4) the Company and its  Subsidiaries are entitled to each
               Tax refund  claimed or received by the Company or any  Subsidiary
               on or  prior  to the  Closing  Date,  except  to the  extent  the
               disallowance  of which  would  not  result  in any  material  Tax
               liability or loss of a pending material Tax refund claim;

                      (5) the Company and its  Subsidiaries are not and will not
               become  liable  for  any  material  Taxes  as  a  result  of  the
               Reorganization  and  the  Reorganization   will  not  create  any
               material gains or income, the taxation of which is deferred under
               Treasury  Regulation ss.  1.1502-13 (or any similar  provision of
               state, local or foreign law);

                      (6) neither the Company nor any of its  Subsidiaries  is a
               party to any Tax allocation,  sharing, or similar agreement under
               which  the  Company  or  such  Subsidiaries  has any  current  or
               potential  contractual  obligation  to indemnify any other Person
               with respect to Taxes;

                      (7) the Company and each of its  Subsidiaries has properly
               accrued on its respective  financial  statements all material Tax
               liabilities  (determined in accordance  with GAAP) and the amount
               so accrued is at least equal to its respective liability for such
               Taxes; and

                      (8) neither the  Company nor any of its  Subsidiaries  has
               any  liability  for  material  Taxes  arising  as a result of the
               Company or any of its  Subsidiaries at any time being a member of
               an  affiliated  group (as defined in section  1504(a) of the Code
               and any analogous combined, consolidated or unitary group defined
               under state,  local or foreign income Tax law) other than a group
               the  common  parent  of  which  is  the  Company  or  any  of its
               Subsidiaries.

               (o)  Liabilities.  Except as set forth in Section  3.01(o) of the
        Company's  disclosure  letter,  neither  the  Company  nor  any  of  its
        Subsidiaries  has any  material  claims,  liabilities  or  indebtedness,
        contingent or  otherwise,  required to be set forth on the Balance Sheet
        in accordance with generally  accepted  accounting  principles except as
        set forth in the Balance Sheet or referred to in the footnotes  thereto,
        and except for liabilities incurred subsequent to the Balance Sheet Date
        in the ordinary course of business.

               (p)  Intellectual  Properties.  Section  3.01(p) of the Company's
        disclosure  letter  accurately  sets forth all of the following  used or
        held for use in  connection  with the  business  of the  Company  or its
        Subsidiaries as currently  conducted:  (i) patents,  patent rights,  and
        applications therefor; (ii) registered trademarks and registered service
        marks,   and   applications   therefor;   and  (iii)  other   registered
        intellectual  property rights of any kind or nature,  including  without
        limitation registered  copyrights,  trade secrets, trade names, know how
        and other  proprietary  rights  and  information  (all of the  foregoing
        collectively  the "OSI  Intellectual  Property").  The  Company  and its
        Subsidiaries own or possess  adequate  licenses or other valid rights to
        use all OSI Intellectual Property, all material computer software (other
        than generally available mass market software) and material  collections
        of information  (such as data bases) used in the Company's  business and
        the  Company  is  unaware  of any  assertion  or claim  challenging  the
        validity of any of the  foregoing  which  would have a material  adverse
        effect on the Condition of the Company and its  Subsidiaries  taken as a
        whole.  To the knowledge of the Company,  the conduct of the business of
        the  Company  and its  Subsidiaries  as  currently  conducted  does  not
        conflict in any way with any patent, patent right,  license,  trademark,
        trademark right, trade name, trade name right, service mark or copyright
        of any third party that, individually or in the aggregate,  would have a
        material  adverse  effect  on the  Condition  of  the  Company  and  its
        Subsidiaries taken as a whole. Except as set forth in Section 3.01(p) of
        the Company's disclosure letter,  neither the Company nor any Subsidiary
        has received any written  notices of, and is not aware of any facts that
        would  be  reasonably   likely  to  result  in,  any   infringement   or
        misappropriation  by, or conflict  with, any third party with respect to
        such third party's  intellectual  property  rights  (including,  without
        limitation,  any demand or request  that the  Company or any  Subsidiary
        license any rights from a third  party).  Except as set forth in Section
        3.01(p) of the Company's  disclosure  letter neither the Company nor any
        Subsidiary  has received any written notice of termination or expiration
        with respect to any OSI  Intellectual  Property,  any material  computer
        software (other than generally  available mass market  software) and any
        material  collections  of  information  (such as data bases) used in the
        Company's  business from the owner thereof and the Company is unaware of
        any facts or circumstances  that would be reasonably likely to result in
        such a termination or expiration notice.

               (q)  Environmental  Laws and Regulations.  Except as set forth in
        Section  3.01(q)  of  the  Company's  disclosure  letter  (a)  Hazardous
        Materials  have not been (i) generated,  used,  treated or stored on, or
        transported  to or  from,  any  Company  Property  or (ii)  Released  or
        disposed  of on or from any  Company  Property,  except,  in the case of
        clauses (i) or (ii) in a manner which could not  reasonably  be expected
        to give rise to material  liabilities under  Environmental  Law, (b) the
        Company and each of its Subsidiaries have complied and are in compliance
        in all material  respects  with  applicable  Environmental  Laws and the
        requirements  of any permits issued under such  Environmental  Laws, and
        (c)  there  are  no  past,  pending  or,  to  the  Company's  knowledge,
        threatened claims under  Environmental Law against the Company or any of
        its Subsidiaries.

               For purposes of this  Agreement,  the following  terms shall have
        the following  meanings:  (A) "Company Property" means any real property
        and improvements at any time owned,  leased,  or operated by the Company
        or any of  its  affiliates,  Subsidiaries  or  any of  their  respective
        predecessors;  (B)  "Hazardous  Materials"  means (i) any  petroleum  or
        petroleum products,  radioactive  materials or friable asbestos and (ii)
        any   chemicals,   materials  or   substances   defined  as   "hazardous
        substances,"   under   the   Comprehensive    Environmental    Response,
        Compensation,  and Liability Act of 1980, as amended, 42 U.S.C. ss. 9601
        et seq.  ("CERCLA")  and (iii) all other  materials  or  substances  the
        Release of which is prohibited or regulated or as to which liability may
        be imposed under  Environmental  Laws; (C) "Environmental Law" means any
        federal,  state or local statute,  law, rule,  regulation,  ordinance or
        code,  contractual  obligation or common law or other legal requirement,
        in each case in effect  and as  amended  as of the date  hereof  and the
        Closing  Date,  relating  to the  environment  or  Hazardous  Materials,
        including,  without  limitation,  CERCLA; the Resource  Conservation and
        Recovery Act, as amended,  42 U.S.C. ss. 6901 et seq.; the Federal Water
        Pollution Control Act, as amended, 33 U.S.C. ss. 1251 et seq.; the Toxic
        Substances  Control Act, 15 U.S.C.  ss. 2601 et seq.; the Clean Air Act,
        42 U.S.C.  ss. 7401 et seq.; the Safe Drinking Water Act, 42 U.S.C.  ss.
        3808 et seq.; and (D) "Release" means disposing, discharging, injecting,
        spilling,  leaking,  leaching,  dumping, emitting,  escaping,  emptying,
        seeping, placing and the like, into or upon any land or water or air, or
        otherwise entering into the environment.

               (r) Conduct of Business. Since the Balance Sheet Date, except (a)
        as set forth in Section  3.01(r) of the Company's  disclosure  letter or
        (b)  as  contemplated  or  expressly   required  or  permitted  by  this
        Agreement,  the  Company  has not  taken  any  action  which,  if  taken
        subsequent  to the  execution of this  Agreement  and on or prior to the
        Closing  Date,  would  constitute  a  material  breach of the  Company's
        agreements set forth in Section 4.03 of this Agreement.

               (s)  Broker's or Finder's  Fee.  Except for Credit  Suisse  First
        Boston Corporation and Bear, Stearns & Co. Inc. (whose fees and expenses
        will be paid as contemplated by Section 1.01), no agent, broker,  Person
        or firm acting on behalf of the Company is, or will be,  entitled to any
        fee,  commission  or broker's  or finder's  fees from any of the parties
        hereto, or from any Person  controlling,  controlled by, or under common
        control  with  any  of the  parties  hereto,  in  connection  with  this
        Agreement or any of the transactions contemplated hereby.

               (t) Collection and Portfolio Services Businesses.  Since December
        31,  1998,  there has not been any  change  in the  terms or  conditions
        (including,  without  limitation,   pricing)  under  which  the  Company
        performs  either debt  collection  services or portfolio  services  that
        would be  reasonably  likely to have a  material  adverse  effect on the
        condition  of the Company  and its  Subsidiaries  taken as a whole.  The
        Company is unaware of any facts that would be reasonably likely to cause
        a material impairment in the expected realization value of the Company's
        purchased portfolios taken as a whole.

               (u) Affiliate  Transactions.  The Commission Filings disclose all
        understandings,  agreements or arrangements  with any Stockholder or its
        Affiliates which would be required to be disclosed  pursuant to Item 404
        of Regulation S-K  promulgated  under the Securities and Exchange Act of
        1934, as amended,  if an Annual Report on Form 10K were made on the date
        hereof.

               (v)  Disclosure.  Except as set forth in  Section  3.01(v) of the
       Company's  disclosure letter, this Agreement,  the certificates and other
       instruments attached hereto or delivered pursuant to this Agreement,  the
       Financial  Statements,  the Commission Filings,  the Company's disclosure
       letter and to the extent listed or described on the Company's  disclosure
       letter,  the documents and statements in writing which have been supplied
       by or on  behalf  of the  Company  in  connection  with the  transactions
       contemplated by this Agreement, when considered in their entirety, do not
       contain any untrue  statement of a material fact, or omit a material fact
       necessary  to  make  the  statements  contained  herein  or  therein  not
       misleading.

               3.02  Representations  and  Warranties  of  Purchaser.  Purchaser
represents  and  warrants to  the Company  and each of the Stockholders and each
Warrantholder as follows:

               (a)  Due   Organization   and  Power.   Purchaser  is  a  limited
        partnership  duly organized and validly existing and (to the extent such
        concept is  applicable)  in good standing under the laws of the State of
        Delaware.

               (b)  Authorization  and Validity of Agreement.  Purchaser has all
        requisite  partnership  power and  authority to execute and deliver this
        Agreement,  to perform its  obligations  hereunder and to consummate the
        transactions   contemplated   hereby.   The   execution,   delivery  and
        performance  of this  Agreement by Purchaser,  and the  consummation  by
        Purchaser  of  the  transactions  contemplated  hereby,  has  been  duly
        authorized  by  Purchaser.  No other action on the part of Purchaser (or
        its  partners) is necessary to  authorize  the  execution,  delivery and
        performance of this Agreement by Purchaser and the  consummation  of the
        transactions  contemplated hereby. This Agreement has been duly executed
        and delivered by Purchaser and,  assuming the due execution and delivery
        of this  Agreement by the Company and each  Stockholder,  is a valid and
        binding  obligation  of  Purchaser,  enforceable  against  Purchaser  in
        accordance with its terms.

               (c) Consents and Approvals;  No Violations.  Assuming the filings
        required  under the HSR Act are made and the waiting  period  thereunder
        has been  terminated  or has expired the  execution and delivery of this
        Agreement  by  Purchaser  and  the  consummation  by  Purchaser  of  the
        transactions  contemplated hereby will not: (1) violate any provision of
        the  Partnership  Agreement  of  Purchaser;  (2)  violate  any  statute,
        ordinance,  rule,  regulation,  order or  decree  of any court or of any
        governmental  or  regulatory  body,  agency or authority  applicable  to
        Purchaser or by which its properties or assets may be bound; (3) require
        any filing with, or permit, consent or approval of, or the giving of any
        notice to any governmental or regulatory body,  agency or authority;  or
        (4) result in a violation or breach of, conflict with,  constitute (with
        or without  due notice or lapse of time or both) a default (or give rise
        to any right of  termination,  cancellation or  acceleration)  under, or
        result  in the  creation  of any  lien,  security  interest,  charge  or
        encumbrance  upon any of the properties or assets of Purchaser or any of
        its direct or indirect Subsidiaries under, any of the terms,  conditions
        or  provisions  of  any  note,  bond,  mortgage,   indenture,   license,
        franchise, permit, agreement, lease or other instrument or obligation to
        which  Purchaser  or  its  Subsidiaries  is a  party,  or by  which  its
        properties  or assets may be bound except for in the case of clauses (3)
        and (4)  above  for  such as  would  not  prevent  or  materially  delay
        consummation of the transactions contemplated by this Agreement.

               (d) Litigation. There is no action, suit, proceeding at law or in
        equity, or any arbitration or any  administrative or other proceeding by
        or before (or, to the knowledge of Purchaser,  any investigation by) any
        governmental  or other  instrumentality  or agency,  pending  or, to the
        knowledge of Purchaser,  threatened,  against or affecting Purchaser, or
        any of its properties or rights, which would prevent or materially delay
        consummation of the transactions contemplated by this Agreement.

               (e) Broker's or Finder's  Fee. No agent,  broker,  Person or firm
        acting on  behalf of  Purchaser  is,  or will be,  entitled  to any fee,
        commission or broker's or finder's fees from any of the  Stockholders or
        the Company in connection with this Agreement or any of the transactions
        contemplated hereby.

               (f)  Financing.  Purchaser  has  furnished  to the Company  true,
        complete and correct copies of (i) that certain  Senior Credit  Facility
        Commitment  Letter,  dated September 15, 1999, from DLJ Capital Funding,
        Inc. to  Purchaser  (the "Senior  Letter") and (ii) that certain  letter
        (the "Preferred  Letter"),  dated September 15, 1999 from Ares Leveraged
        Investment  Fund,  L.P. and Ares Leveraged  Investment  Fund II, L.P. to
        Purchaser  (collectively,  the  "Commitment  Letters").  The  Commitment
        Letters have been executed by Purchaser.

               (g) Purchase for  Investment.  Upon the terms and  conditions set
        forth herein,  Purchaser  will acquire the Sale Stock for investment and
        not with a view  toward any  distribution  thereof in  violation  of the
        Securities  Act of  1933,  as  amended  and the  rules  and  regulations
        promulgated thereunder;  provided,  however, that the disposition of the
        Purchaser's  property  shall at all times remain within the sole control
        of Purchaser.

               3.03  Representations  of the  Stockholders,  Warrantholders  and
Optionholders. Each Stockholder,  Warrantholder or Optionholder, as the case may
be, represents, warrants and agrees, individually and not jointly and severally,
to the Company and Purchaser as follows:

               (a) Ownership of Redemption  Shares or Warrants.  The Stockholder
        or Warrantholder,  as the case may be, is the lawful owner of the number
        of shares of Voting  Common  Stock,  Nonvoting  Common Stock or Warrants
        listed  opposite the name of such  Stockholder or  Warrantholder  as the
        case may be, on Exhibit C attached hereto,  free and clear of all liens,
        encumbrances,  restrictions  and  claims of every  kind other than those
        imposed  by  the  federal  securities  laws  and  any  applicable  state
        securities  laws and  pursuant  to that  certain  Amended  and  Restated
        Stockholders' Agreement,  dated as of February 16, 1996 by and among the
        Company  and the  Stockholders  party  thereto.  Except  as set forth on
        Exhibit C and on Schedule 2.05 of the Company's  disclosure  letter, the
        Stockholder, Warrantholder or Optionholder, as the case may be, does not
        own any  shares  of  capital  stock of the  Company  or any  options  or
        warrants  providing for the purchase,  issuance or sale of any shares of
        capital  stock  of  the  Company.  The  Stockholder,   Warrantholder  or
        Optionholder,  as the  case may be,  has full  legal  right,  power  and
        authority to enter into this  Agreement  and to perform its  obligations
        pursuant  to this  Agreement,  and the  delivery  to the  Company of the
        Redemption Stock, Options or Warrants pursuant to the provisions of this
        Agreement  will  transfer to the Company valid title  thereto,  free and
        clear of all liens, encumbrances, restrictions and claims of every kind.
        The Stockholder, Warrantholder or Optionholder, as the case may be, is a
        resident at the address set forth  opposite  such  Person's  name on the
        signature pages hereto.

               (b)  Authorization  and Validity of Agreement.  The  Stockholder,
        Warrantholder or Optionholder, as the case may be, is duly organized and
        validly existing (to the extent such concepts are applicable),  has full
        legal right and authority to perform such Person's obligations hereunder
        and to consummate the transactions  contemplated  hereby. This Agreement
        has been duly executed and delivered by the  Stockholder,  Warrantholder
        or  Optionholder,  as the  case  may  be,  and is a  valid  and  binding
        obligation of the Stockholder,  Warrantholder  or  Optionholder,  as the
        case may be,  enforceable  against such  Stockholder,  Warrantholder  or
        Optionholder, as the case may be, in accordance with its terms.

               (c)  Consents  and  Approvals;  No  Violations.  Assuming (i) the
        filings  required  under  the HSR Act are  made and the  waiting  period
        thereunder  has  been  terminated  or has  expired,  the  execution  and
        delivery  of  this  Agreement  by  the  Stockholder,   Warrantholder  or
        Optionholder,  as  the  case  may  be,  and  the  consummation  by  each
        Stockholder,  Warrantholder or Optionholder,  as the case may be, of the
        transactions  contemplated hereby will not: (1) violate any provision of
        the Certificate of Incorporation or By-Laws or the comparable  governing
        documents of such  Stockholder,  Warrantholder or  Optionholder,  as the
        case may be, as applicable;  (2) violate any statute,  ordinance,  rule,
        regulation,  order or  decree  of any  court or of any  governmental  or
        regulatory  body,  agency or authority  applicable to such  Stockholder,
        Warrantholder  or  Optionholder,  as the case may be, or by which any of
        its  properties or assets may be bound;  (3) require any filing with, or
        permit,  consent  or  approval  of, or the  giving of any notice to, any
        governmental or regulatory  body,  agency or authority;  (4) result in a
        violation or breach of, conflict with,  constitute  (with or without due
        notice or lapse of time or both) a material default (or give rise to any
        right of termination,  cancellation,  payment or acceleration) under, or
        result in the creation of any Encumbrance  upon any of the properties or
        assets of such Stockholder,  Warrantholder or Optionholder,  as the case
        may be, under,  any of the terms,  conditions or provisions of any note,
        bond, mortgage, indenture, license, franchise, permit, agreement, lease,
        franchise  agreement or other  instrument  or  obligation  to which such
        Stockholder,  Warrantholder  or  Optionholder,  as the case may be, is a
        party,  or by which it or any of its  properties  or assets are bound or
        subject,  except for, in the case of clauses (3) and (4) above,  such as
        would not prevent or materially  delay  consummation of the transactions
        contemplated by this Agreement.

               (d)  Broker's or Finder's  Fee.  Except for Credit  Suisse  First
        Boston Corporation and Bear, Stearns & Co. Inc. (whose fees and expenses
        will be paid by the Company and treated as  contemplated by Article II),
        no agent,  broker,  Person or firm acting on behalf of the  Stockholder,
        Warrantholder  or  Optionholder  is,  or will be,  entitled  to any fee,
        commission  or broker's or finder's  fees from any of the other  parties
        hereto, or from any Person  controlling,  controlled by, or under common
        control  with  any  of the  parties  hereto,  in  connection  with  this
        Agreement or any of the transactions contemplated hereby.

                                   ARTICLE IV

                       TRANSACTIONS PRIOR TO CLOSING DATE

               4.01 Access to  Information  Concerning  Properties  and Records.
During the period  commencing on the date hereof and ending on the Closing Date,
the Company shall,  and shall cause each of its Subsidiaries to, upon reasonable
notice,  (i) afford Purchaser,  and its counsel,  accountants,  funding sources,
consultants  and other  authorized  representative  (collectively,  "Purchaser's
Representatives"),  full access during normal  business  hours to the employees,
properties,  books and records of the Company and its Subsidiaries in order that
they may have the opportunity to make such  investigations  as they shall desire
of the  affairs  of the  Company  and  its  Subsidiaries;  (ii)  furnish  to the
Purchaser and the Purchaser's  Representatives such financial, legal, technical,
personnel  and  operating  data  and  other  information  as  such  Persons  may
reasonably  request;  and  (iii)  instruct  the  Company's  employees,  counsel,
auditors and financial and industry advisors to cooperate with the Purchaser and
the  Purchaser's  Representatives  in their  preparation  of any  materials  for
presentations or submissions to rating agencies,  consent  solicitations of bond
holders,  syndication of replacement  credit  facilities in connection  with the
Recapitalization  or other  activities  reasonably  related to consummating  the
transactions   contemplated  hereby;   provided,  that  such  investigation  and
assistance  shall not  unreasonably  disrupt the personnel and operations of the
Company and its Subsidiaries.  In addition,  for each month,  beginning July 31,
1999, the Company shall provide Purchaser with an unaudited consolidated balance
sheet and the related unaudited consolidated statement of operations, changes in
stockholders'  equity  and cash  flows for the month then ended when and as such
statements are made available to the Company's  senior  management (the "Monthly
Financial  Statements").  The Monthly Financial Statements,  except as indicated
therein, shall be prepared in accordance with GAAP applied on a basis consistent
with the Financial  Statements  except that they need not contain  footnotes and
will be subject to year end adjustments.

               4.02 Confidentiality.  Information obtained by Purchaser pursuant
to Section 4.01 hereof shall be subject to the provisions of the Confidentiality
Agreement between the Company and Purchaser (the  "Confidentiality  Agreement"),
except that the Company shall not unreasonably  withhold or delay its consent to
the release of any information which the Purchaser wishes to use as contemplated
by Section 4.01 hereof or otherwise consistent with the terms of this Agreement.
The  Confidentiality  Agreement  shall  terminate  and be of no further force or
effect as of the Closing Date. From and after the Closing Date, the Stockholders
will treat and hold  confidential  all  information  concerning the business and
affairs of the Company and its Subsidiaries  that is not generally  available to
the  public  ("Confidential  Information"),   refrain  from  using  any  of  the
Confidential  Information except in connection with this Agreement,  and deliver
promptly  to the  Purchaser,  or  destroy,  at the request and the option of the
Purchaser,  all  tangible  embodiments  (and  all  copies)  of the  Confidential
Information which are in his or its possession.

               4.03 Conduct of the  Business of the Company  Pending the Closing
Date.  The  Company  agrees  that,  except as set forth in  Section  4.03 of the
Company's  disclosure  letter and except as permitted,  required or contemplated
by, or otherwise  described  in, this  Agreement  or  otherwise  consented to or
approved by  Purchaser  in  writing,  during the period  commencing  on the date
hereof and ending on the Closing Date:

               (a) The Company and each of its  Subsidiaries  will conduct their
        respective  operations  in the ordinary and usual course of business and
        will  use  their  reasonably  best  efforts  to  preserve  intact  their
        respective business  organization,  keep available the services of their
        officers and  employees  and maintain  satisfactory  relationships  with
        licensors, suppliers, distributors, clients, joint venture partners, and
        others having business relationships with them; and

               (b) Neither the  Company  nor any of its  Subsidiaries  shall (i)
        make any change in or amendment to its Certificate of  Incorporation  or
        By-Laws  (or  comparable  governing  documents);  (ii) issue or sell any
        shares of its capital stock (other than in connection  with the exercise
        of Warrants  or Options  outstanding  on the date  hereof) or any of its
        other securities,  or issue any securities convertible into, or options,
        warrants  or rights  to  purchase  or  subscribe  to, or enter  into any
        arrangement  or contract  with  respect to the  issuance or sale of, any
        shares of its capital stock or any of its other securities,  or make any
        other changes in its capital structure; (iii) sell or pledge or agree to
        sell or pledge any stock  owned by it in any of its  Subsidiaries;  (iv)
        declare,  pay, set aside or make any dividend or other  distribution  or
        payment with respect to, or split,  combine,  redeem or  reclassify,  or
        purchase or  otherwise  acquire  any shares of its capital  stock or its
        other  securities;  (v) (A) enter into any contract or  commitment  with
        respect to capital  expenditures  in excess of $250,000  individually or
        $1,000,000 in the aggregate, (B) acquire (by merger,  consolidation,  or
        acquisition  of stock or assets) any  corporation,  partnership or other
        business or division  thereof,  or (C) enter into,  cancel or materially
        amend, modify or supplement or cancel any other material contract;  (vi)
        acquire  a  material  amount  of  assets or  securities  or  release  or
        relinquish  any  material  contract  rights;  (vii) except to the extent
        required under existing employee and director benefit plans,  agreements
        or  arrangements  as in effect on the date of this  Agreement  that were
        disclosed to Purchaser or applicable law,  increase the  compensation or
        fringe benefits of any of its directors,  officers or employees, (except
        for  increases  in salary or wages of  employees  of the  Company or its
        Subsidiaries  with an annual  base  salary of less than  $100,000 in the
        ordinary  course of  business)  or make bonus,  pension,  retirement  or
        insurance  payments or arrangements to or with any such Person,  except,
        in the  case of  employees  with an  annual  base  salary  of less  than
        $100,000,  in the ordinary course of business;  (viii) transfer,  lease,
        license,  guarantee,  sell,  mortgage,  pledge,  dispose of, encumber or
        subject  to any  lien,  any  material  assets  or  incur or  modify  any
        indebtedness or other liability,  enter into any employment  agreements,
        enter  into  new  severance  agreements,  retention,  bonus  or  similar
        agreements or amend any such plans,  enter into any indemnity  agreement
        indemnifying any Stockholder, incur any obligations to make any payments
        that become due as a result of a change in control of the Company, other
        than in the ordinary course of business, or issue any debt securities or
        assume,  guarantee or endorse or otherwise  as an  accommodation  become
        responsible  for the  obligations  of any person  or,  other than in the
        ordinary course of business, make any loan or other extension of credit;
        (ix) make any material tax election or settle or compromise any material
        tax  liability;  (x) make any change in its method of  accounting  other
        than such  changes  as may be  necessary  or  advisable  to comply  with
        applicable  law or  regulation  or with  generally  accepted  accounting
        principals  after prior  notice to the  Purchaser;  (xi) adopt a plan of
        complete or partial  liquidation,  dissolution,  merger,  consolidation,
        restructuring,  recapitalization or other  reorganization of the Company
        or any of its  Subsidiaries  not  constituting  an  inactive  Subsidiary
        (other than the transactions  contemplated in this Agreement);  or (xii)
        agree,  in writing or otherwise,  to take any of the foregoing  actions;
        provided,  however, the Company may take any action reasonably necessary
        to effectuate the payment of payment-in-kind dividends to the holders of
        the  Preferred  Stock,  in  accordance  with the terms of the  Preferred
        Stock.

               4.04  Reasonable  Best  Efforts.  (a)  Subject  to the  terms and
conditions provided herein,  each of the Company,  Purchaser and, as applicable,
the Stockholders shall, and the Company shall cause each of its Subsidiaries to,
cooperate and use their respective  reasonable best efforts to take, or cause to
be taken, all appropriate  action, and to make, or cause to be made, all filings
necessary,  proper  or  advisable  under  applicable  laws  and  regulations  to
consummate and make effective the  transactions  contemplated by this Agreement.
Without  limiting the  generality  of the  foregoing,  the Company shall use its
reasonable best efforts to (x) obtain,  prior to the Closing Date, all licenses,
permits,  consents,  approvals,  authorizations,  qualifications  and  orders of
governmental  authorities  and  parties to  contracts  with the  Company and its
Subsidiaries as are necessary for consummation of the transactions  contemplated
by this  Agreement and Purchaser  shall  cooperate  with, and use its reasonable
best  efforts to assist,  the Company with respect  thereto (y)  cooperate  with
Purchaser  with respect to the Consent  Solicitation  and (z) obtain the waiver,
extension and  modification as contemplated in items (1), (2) and (3) of Section
5.03(g) in the form reasonably requested by Purchaser and reasonably  acceptable
to the Company.  The Company shall submit to the stockholders of the Company for
approval an amended and restated  Certificate of  Incorporation to authorize the
Mezzanine  Preferred and such other changes as Purchasers may reasonably request
and, on or prior to Closing,  the Company  shall cause such Amended and Restated
Certificate of Incorporation to be duly filed and recorded with the Secretary of
State of the State of  Delaware  and to be in full  force  and  effect as of the
Closing Date. From and after the Closing,  the Stockholders,  Warrantholders and
Optionholders shall cooperate with Purchaser and the Company as Purchaser or the
Company may reasonably request in the taking of such actions as are necessary to
effect the purchase and redemption  pursuant to this  Agreement.  Subject to the
terms and conditions  provided herein,  the MDC Entities shall cooperate and use
their reasonable best efforts (which shall include the voting of their shares of
Common  Stock and  Preferred  Stock in favor of the approval of the purchase and
redemption  contemplated by this  Agreement) to take, or cause to be taken,  all
such action as is required to consummate  and make  effective  the  transactions
contemplated by this Agreement,  including, without limitation, their reasonable
best  efforts  to (x)  amend  the  Company's  Certificate  of  Incorporation  to
authorize the Mezzanine Preferred,  (y) obtain the vote of shareholders provided
for in Section 5.03(j) and (z) if necessary,  to exercise and enforce the powers
granted to the MDC Entities  pursuant to Section 2.4 of the Amended and Restated
Stockholders Agreement to effect the covenant in Section 7.16.

               (b) Prior to the Closing the Company and each of its Subsidiaries
shall take all  actions  that are  required  to be taken prior to the Closing to
ensure that each License  shall remain in effect in all material  respects  upon
consummation  of  the  transactions  contemplated  hereby  and  will  use  their
reasonable  best efforts to respond to requests and  inquiries  from  regulatory
agencies  regarding  Licenses.  Without limiting the foregoing,  the Company and
each of its Subsidiaries  shall use their reasonable best efforts to comply with
all notice,  application,  and change in control provisions  associated with any
License  that  requires  any action to be taken  prior to Closing  and to notify
Purchaser  of any and all  conditions  of which the  Company is aware with which
Purchaser  and/or the Company must comply to maintain in all  material  respects
each License with no gap in the coverage of any License, and each of the Company
and the  Purchaser  shall  cooperate  fully  with  each  other  to  ensure  such
compliance.  Such notice to Purchaser shall, to the extent practicable, be given
sufficiently  in advance of Closing  to permit  compliance  with all  applicable
notice,  application  and  change in  control  provisions  associated  with each
License.

               4.05 Exclusive  Dealing.  During the period from the date of this
Agreement  to the earlier of the  termination  of this  Agreement  and  Closing,
neither the Company nor any  Stockholder  shall take,  and they shall not permit
any of their  respective  affiliates,  officers,  directors,  agents,  advisors,
attorneys,  or accountants or financing sources to take, any action to, directly
or  indirectly,  encourage,  initiate,  solicit  or  engage  in  discussions  or
negotiations  with,  or  provide  any  information  to, any  Person,  other than
Purchaser and its representatives,  concerning any purchase of any capital stock
of the Company or its  Subsidiaries  (other than in connection with the exercise
of Options or Warrants  outstanding  on the date  hereof) or any  merger,  asset
sale,  recapitalization  or similar  transaction  involving  the  Company or its
Subsidiaries.  None of the  Stockholders  or the Company will vote their capital
stock of the Company or its  Subsidiaries  in favor of any such  purchase of any
capital stock of the Company, or any merger,  asset sale or similar transaction.
The  Stockholders  and/or  the  Company  will  notify the  Purchaser  as soon as
practicable if any Person makes any proposal, offer, inquiry, or contact to such
Stockholder  or the Company,  as the case may be, with respect to the  foregoing
and shall  describe in  reasonable  detail the  identity of such Person and, the
substance and material  terms of any such contact and the material  terms of any
such proposal.

               4.06  Notification  of  Certain  Matters.  The  Company  and  the
Stockholders shall give prompt notice to Purchaser, of the existence of any fact
or  circumstance of which the Company or such  Stockholder,  as the case may be,
becomes  aware  which  would cause any  representation  or  warranty  made by it
contained in this Agreement to be untrue in any material respect or would result
in the  failure of any  condition  precedent  set forth in Article V at any time
from the date of this  Agreement to the Closing Date.  Each of the Company,  the
Stockholders  and  Purchaser  shall give prompt notice to the other party of any
notice or other communication from, any third party alleging that the consent of
such third  party is or may be  required  in  connection  with the  transactions
contemplated by this Agreement.

               4.07 Change of Control Payments. Simultaneously with the Closing,
the  Company  shall pay all amounts due and payable as a result of the change of
control contemplated by this Agreement under the agreements set forth on Section
1.02 of the Company's disclosure letter and such amounts shall be treated as set
forth in Article I.

               4.08  Financing.  Subject  to the  terms and  conditions  of this
Agreement,  Purchaser shall, and shall cause its respective officers, directors,
employees,  partners,  affiliates,  financial advisors and other representatives
to,  use their  commercially  reasonable  efforts  to  arrange  as  promptly  as
practicable and to complete the financing  contemplated by the Senior Letter and
the Preferred Letter.


                                    ARTICLE V

                      CONDITIONS PRECEDENT TO SALE OF STOCK

               5.01  Conditions  to Each  Party's  Obligations.  The  respective
obligations of each party to effect the transactions  contemplated  hereby shall
be  subject  to the  fulfillment  or  waiver at or prior to the  Closing  of the
following conditions:

               (a) No Injunction. No preliminary injunction, or decree, or other
        order  shall  have been  issued by any court or by any  governmental  or
        regulatory agency, body or authority which prohibits the consummation of
        the  transactions  contemplated  by this Agreement which is in effect at
        the  Closing;  provided,   however,  that,  in  the  case  of  any  such
        injunction, decree or other order, each of the parties hereto shall have
        used  reasonable  best  efforts to prevent the entry of any such decree,
        injunction or other order and to appeal as promptly as possible any such
        decree, injunction or other order that may be entered.

               (b) Statutes.  No statute,  rule,  regulation,  executive  order,
        decree  or  order  of  any  kind  shall  have  been  enacted,   entered,
        promulgated  or enforced by any court or  governmental  authority  which
        prohibits the consummation of the transactions contemplated hereby.

               (c) HSR Act.  Any waiting  period  applicable  to the sale of the
        Sale Stock under the HSR Act shall have expired,  or earlier termination
        thereof  shall  have  been  granted,  and  no  action  shall  have  been
        instituted  by either the  United  States  Department  of Justice or the
        Federal Trade Commission to prevent the consummation of the transactions
        contemplated  by this Agreement or to modify or amend such  transactions
        in  any  material  manner  or,  if  any  such  action  shall  have  been
        instituted,  it shall have been withdrawn or a final judgment shall have
        been entered against such Department or Commission, as the case may be.

               5.02   Conditions   to   Obligations   of  the  Company  and  the
Stockholders. The obligation of the Company to effect the sale of the Sale Stock
and the obligation of the Company and the  Stockholders to effect the redemption
of the  Redemption  Shares  shall be subject to the  fulfillment  at or prior to
Closing of the following additional conditions,  any one or more of which may be
waived by the Company or the Required Holders as the case may be:

               (a) Purchaser Representations and Warranties. The representations
        and  warranties  of  Purchaser  contained  in this  Agreement  which are
        qualified as to "materiality" or "Material Adverse Effect" shall be true
        and correct in all respects and the  representations  and  warranties of
        Purchaser  which are not so  qualified  shall be true and correct in all
        material  respects,  in each  case of  Closing  with the same  effect as
        though such  representations  and  warranties had been made on and as of
        such date.

               (b) Performance by Purchaser.  Purchaser shall have performed and
        complied  in  all  material  respects  with  all of  the  covenants  and
        agreements and satisfied in all material  respects all of the conditions
        required by this Agreement to be performed or complied with or satisfied
        by Purchaser at or prior to Closing.

               (c) Certificate.  Purchaser shall have delivered to the Company a
        certificate  executed on its behalf by its General Partner to the effect
        that the conditions set forth in Subsections  5.02(a) and 5.02(b) above,
        have been satisfied.

               (d)  Stockholders  Agreement.  Purchaser  shall have executed and
        delivered  a  stockholders  agreement  in the form of Exhibit D attached
        hereto.

               (e)  Opinion of  Counsel.  The  Company  shall have  received  an
        opinion of Kirkland & Ellis,  counsel to Purchaser in substantially  the
        form of Exhibit E.

               5.03  Conditions to Obligations of Purchaser.  The obligations of
Purchaser  to effect  the  purchase  of the Sale  Stock  shall be subject to the
fulfillment at or prior to the Closing of the following  additional  conditions,
any one or more of which may be waived by Purchaser:

               (a)  Representations  and  Warranties.  The  representations  and
        warranties of the Company,  the Stockholders the  Warrantholders and the
        Optionholders  contained  in this  Agreement  which are  qualified as to
        "materiality" or "Material  Adverse Effect" shall be true and correct in
        all respects and the representations and warranties of the Company,  the
        Stockholders,   Warrantholders  and  Optionholders   which  are  not  so
        qualified  shall be true and correct in all material  respects as of the
        Closing  with  the  same  effect  as  though  such  representations  and
        warranties had been made on and as of such date.

               (b)   Performance.    The   Company,   the   Stockholders,    the
        Warrantholders and the Optionholders (including, without limitation, the
        MDC Entities) shall have performed and complied in all material respects
        with all the  covenants  and  agreements  and  satisfied in all material
        respects all the  conditions  required by this Agreement to be performed
        or  complied  with or  satisfied  by such  parties  at or  prior  to the
        Closing.

               (c)  No Material Adverse Change.  There  shall have not  occurred
        after  the date  hereof any material adverse change  in the Condition of
        the Company and its Subsidiaries taken as a whole.

               (d) Certificate.  The Company shall have delivered,  or caused to
        be delivered,  to Purchaser a certificate  executed on its behalf by its
        duly authorized  officer in their corporate  capacity to the effect that
        (with respect to the Company) the  conditions  set forth in  Subsections
        5.03(a), 5.03(b) and 5.03(c), above, have been satisfied.

               (e) Stockholders Agreement. The Amended and Restated Stockholders
        Agreement dated February 16, 1996 by and among OSI Holdings  Corp.,  the
        MDC Entities,  Rainbow Trust One,  Rainbow  Trust Two,  Chemical  Equity
        Associates, L.P., the Clipper Entities, the Management Stockholders, the
        Non-Management  Stockholders  and  the  Optionholders  shall  have  been
        terminated  and a new  stockholders  agreement  in the form of Exhibit D
        (the  "Amended and Restated  Stockholders  Agreement")  attached  hereto
        executed and delivered by each Rollover Holder.

               (f)  Advisory Services Agreement. The Advisory Services Agreement
        dated  September 21, 1995  by  and between  OSI Holdings  Corp.  and MDC
        Management  Company III, L.P. shall  have been  assigned to Purchaser or
        its designee.

               (g) Material  Consents.  The Company and its  Subsidiaries  shall
        have  procured  (subject  always  to  Article  I):  (1) a waiver  of any
        "Wind-Down  Event" which arises out of the transactions  contemplated by
        this Agreement  under the Triple-A One Credit  Agreement,  dated October
        28, 1998 (the "MBIA Agreement"), between OSI Funding Corp., Triple-A One
        Funding  Corporation  and MBIA Insurance  Corporation  ("MBIA"),  (2) an
        extension  of the  "Liquidity  Termination  Date"  under  the  Liquidity
        Agreement by and among Triple-A One Funding  Corporation,  certain Banks
        and   Signatories  (as  such  entities  are  defined  in  the  Liquidity
        Agreement)  and  Banco  Santander,  until  the  date  which  is 364 days
        following the current Liquidity  Termination Date (3), the modifications
        to the covenants  contained in the MBIA  Agreement  required so that (i)
        they are no more  restrictive  than the covenants  that are contained in
        the senior credit facility  contemplated by the Senior Letter;  (ii) all
        defaults  under the MBIA  Agreement  and the  documents  and  agreements
        contemplated  thereby  that exist,  have  existed or that may exist as a
        result  of the  transactions  contemplated  hereby  are  cured  and  any
        conflicts  between such agreements and the other agreements  relating to
        the on-going  financing  of the  Company's  operations  are resolved and
        (iii) there are no material  adverse changes to the terms and conditions
        of the MBIA Agreement and (4) all other third party  consents  necessary
        to  consummate  the  transactions   contemplated  hereby  that,  if  not
        obtained,  would have a material  adverse effect on the Condition of the
        Company and its Subsidiaries, taken as a whole.

               (h)   Financing.   Purchaser   shall  have   obtained   from  the
        Noteholders, and the Trustee shall have taken all necessary actions with
        respect to, all waivers,  consents and amendments  necessary to (i) cure
        all defaults under the Indenture,  dated as of November 6, 1996, between
        the Company and the trustee  signatory  thereto (the  "Indenture")  that
        exist,   have  existed  or  that  may  be  caused  by  the  transactions
        contemplated  hereby,  and (ii) have the Noteholders waive the Company's
        obligation  to make a Change  of  Control  Offer or to make a Change  of
        Control  Payment  (each as  defined in the  Indenture),  in each case on
        terms and conditions  Purchaser and the Company each deem  satisfactory.
        Purchaser shall have obtained the financing  necessary to consummate the
        Refinancing  contemplated by the Senior Letter, it being understood that
        the condition set forth in this Section 5.03(h) is not satisfied  unless
        each tranche of the loans contemplated by the Senior Letter are obtained
        for the  Company  with an  interest  rate grid no  higher  than 75 basis
        points higher than the interest rate spread actually set forth on page 5
        for such tranche in Annex I to the Senior Letter.  Purchaser  shall have
        obtained the financing contemplated by the Preferred Letter.

               (i) Resignations. Purchaser shall have received the resignations,
        effective as of the Closing,  of each non-employee  director and officer
        of the Company and its Subsidiaries  other than those whom the Purchaser
        shall have  specified  in writing at least five  business  days prior to
        Closing.

               (j) 280G  Approval.  The Company  shall have obtained the vote of
        shareholders  holding  more than 75% of the  voting  power of all of the
        outstanding  stock of the  Company  approving  payments  (including  the
        acceleration  of vesting  with  respect to options or stock) the Company
        has made or is or may be  obligated  to make  that  would be  "parachute
        payments"  (within the meaning of Code ss.  280G(b)) which vote shall be
        in  compliance  with  Code  ss.   280G(b)(5)(B)  and  proposed  Treasury
        Regulation ss.  1.280G-1,  Q&A 7, so that any such payments  either will
        not be excess  parachute  payments or will be exempt from  treatment  as
        parachute payments under Code ss. 280G.

               (k) Conversion and Exchange of Stock.  The Preferred Stock of the
        Company shall have been exchanged for Voting Common Stock of the Company
        as set forth in Exhibit C without any payment and Nonvoting Common Stock
        shall have been  converted  into Voting Common Stock in accordance  with
        Exhibit C.

               (l) Opinion of Counsel.  Purchaser shall have received an opinion
        of White & Case LLP,  counsel to the  Company  and the MDC  Entities  in
        substantially the form of Exhibit F.

               (m) Major Customers. Neither the Company nor any Subsidiary shall
        have received any notification that the business  relationship under any
        of the following  contracts  would be terminated or would not be renewed
        at the end of its current  term and there shall not have been a material
        adverse change in the following  contracts,  when considered as a whole:
        (i)  Agreement,  dated  January 19, 1996 by and between  AT&T Corp.  and
        Interactive Performance, Inc.; (ii) Collection Services Agreement, dated
        August __, 1999, by and among American  Express Travel Related  Services
        Company,  Inc.,  American  Express  Centurion  Bank  and OSI  Collection
        Services, Inc.; and (iii) Outsourcing Services Agreement, dated April 1,
        1999, by and between  Interactive  Performance,  Inc. and Universal Card
        Services Corp.

               (n) Delivery of Redemption  Stock.  Stockholders,  Warrantholders
        and  Optionholders  holding an  aggregate of at least 99.5% of shares of
        Common Stock held by all Stockholders,  Warrantholders and Optionholders
        (assuming  exchange of all Preferred  Stock and exercise of all Warrants
        and Options)  shall have executed and delivered  this  Agreement and all
        Redemption  Securityholders who have executed this Agreement and who, in
        accordance  with  Exhibit C, are to sell and  deliver to the Company any
        shares of Redemption  Stock shall have so sold and delivered such shares
        of Redemption Stock.

               (o) Escrow Agreement. The Company and Redemption  Securityholders
        shall have entered into the Escrow  Agreement,  and the Escrow Agreement
        shall be in full force and effect as of the  Closing  and shall not have
        been amended or modified.


                                   ARTICLE VI

                           TERMINATION AND ABANDONMENT

               6.01  Termination.  This  Agreement  may  be  terminated  and the
transactions  contemplated  hereby may be  abandoned, at  any time  prior to the
Closing:

               (a)    by mutual consent of the Company and Purchaser;

               (b) by the Company or Purchaser if the transactions  contemplated
        hereby shall not have been  consummated  on or before  December 31, 1999
        (or such later date as may be agreed to in  writing by the  Company  and
        Purchaser),   by  reason  of  the  failure  of  any   condition  to  the
        consummation  of the  transactions  contemplated  hereby  which  must be
        fulfilled to its  satisfaction,  provided,  that, no party may terminate
        this  Agreement  under this  Section  6.01(b) if such  failure  has been
        caused primarily by such party's material breach of this Agreement;

               (c)  by  the   Company   if  (a)  there  are  any   inaccuracies,
        misrepresentations or breaches of any of Purchaser's  representations or
        warranties  in this  Agreement,  such  that the  condition  set forth in
        Section 5.02(a) to the Company's  obligation to effect the  transactions
        contemplated  hereby  cannot be met, or (b)  Purchaser  has  breached or
        failed to perform in all material respects any of its material covenants
        or  agreements  contained  herein as to which  notice  has been given to
        Purchaser and Purchaser has failed to cure or otherwise resolve the same
        to the reasonable  satisfaction  of the Company within fifteen (15) days
        after receipt of such notice;

               (d)  by   Purchaser   if  (a)   there   are   any   inaccuracies,
        misrepresentations  or breaches of any of the Company's or Stockholders'
        representations or warranties in this Agreement, such that the condition
        set forth in Section  5.03(a) to  Purchaser's  obligation  to effect the
        transactions  contemplated  hereby  cannot be met, or (b) the Company or
        the  Stockholders  have  breached  or failed to perform in all  material
        respects any of their material covenants or agreements  contained herein
        as to which notice has been given to the Company or the Stockholders, as
        the case may be, and the Company has failed to cure or otherwise resolve
        the same to the reasonable satisfaction of Purchaser within fifteen (15)
        days after receipt of such notice;

               (e)  by  the  Company  or  Purchaser  if  a  court  of  competent
        jurisdiction  or other  governmental  body shall  have  issued an order,
        decree or ruling or taken any other  action  restraining,  enjoining  or
        otherwise  prohibiting  the  transactions  contemplated  hereby and such
        order,  decree,  ruling or other  action  shall  have  become  final and
        nonappealable;

               6.02 Effect of  Termination.  In the event of the  termination of
this  Agreement  pursuant to Section  6.01 hereof by  Purchaser  or the Company,
written  notice  thereof shall  forthwith be given to the other party or parties
specifying the provision  hereof pursuant to which such termination is made, and
this  Agreement  shall  become  void and have no effect,  and there  shall be no
liability hereunder on the part of any party hereto,  except that Sections 4.02,
7.01,  7.13 and this Section 6.02 hereof shall survive any  termination  of this
Agreement.  Nothing  in this  Section  6.02  shall  relieve  any  party  to this
Agreement of liability for breach of this Agreement.


                                   ARTICLE VII

                                  MISCELLANEOUS

               7.01  Fees and  Expenses.  Subject  to  Article  I, all costs and
expenses  incurred in connection with this Agreement and the consummation of the
transactions contemplated hereby shall be paid by the party incurring such costs
and  expenses;  provided,  that  effective as of the Closing,  the Company shall
assume the obligation to pay all fees and expenses of third parties  incurred by
the Purchaser in connection with the Recapitalization.

               7.02    Representations   and   Warranties.    Each   and   every
representation  and  warranty of the  Company,  Purchaser  and the  Stockholders
contained herein or in any certificates or other documents delivered prior to or
at the Closing (other than the  representation and warranty contained in Section
3.03(a)  which shall survive the Closing)  shall expire with,  and be terminated
and extinguished  by, the Closing and thereafter none of the Company,  Purchaser
or the Stockholders shall be under any liability  whatsoever with respect to any
such representation or warranty. This Section 7.02 shall have no effect upon any
other obligation of the parties hereto,  whether to be performed before or after
the Closing.

               7.03 Transfer  Taxes.  Except as provided  herein,  all transfer,
sales and use, registration,  stamp and similar Taxes imposed in connection with
any transaction  that occurs pursuant to this Agreement shall be borne solely by
the Company.

               7.04  Extension;  Waiver.  At any time prior to the Closing,  the
Purchaser (on the one hand) and, the Company,  and the Required  Holders (on the
other  hand)  may  (i)  extend  the  time  for  the  performance  of  any of the
obligations  or  other  acts  of  the  other  parties  hereto,  (ii)  waive  any
inaccuracies in the representations and warranties contained herein by any other
applicable party or in any document,  certificate or writing delivered  pursuant
hereto by any other  applicable  party or (iii) waive compliance with any of the
agreements or conditions contained herein;  provided,  that no such extension or
waiver which  adversely  affects the rights and  obligations  of a  Stockholder,
Warrantholder  or  Optionholder  in a manner  that does not  equally  affect all
similarly  situated  Stockholders,  Warrantholders and Optionholders may be made
without the approval of each  Stockholder,  Warrantholder  and  Optionholder  so
affected.

               7.05 Public  Announcements.  The  Company,  on the one hand,  and
Purchaser, on the other hand, agree to consult promptly with each other prior to
issuing any press release or otherwise  making any public statement with respect
to the  transactions  contemplated  hereby,  and shall not issue any such  press
release or make any such public statement prior to such  consultation and review
by the other party of a copy of such release or  statement,  unless  required by
applicable law. No Stockholder shall make or issue any such statement or release
without the prior approval of Purchaser and the Company.

               7.06  Indemnification.  From and after Closing, the Company shall
and  Purchaser  shall  cause  the  Company  to (i)  maintain  in  effect  in the
Certificate  of  Incorporation  of the Company the  provisions  with  respect to
indemnification  set forth in Article Eighth of the Certificate of Incorporation
of the  Company  as in  effect at the  Closing,  which  provisions  shall not be
amended,  repealed or otherwise  modified for a period of six (6) years from the
Closing  in any manner  that would  adversely  affect the rights  thereunder  of
individuals  (or their estates) who at the date of this  Agreement  and/or as of
the Closing are or were directors,  officers, employees or agents of the Company
or its Subsidiaries, unless such modification is required by law.

               7.07 Notices. All notices,  requests,  demands, waivers and other
communications  required or permitted to be given under this Agreement  shall be
in writing and shall be deemed to have been duly given if delivered in person or
mailed,  certified or registered  mail with postage  prepaid,  or sent by telex,
telegram or telecopier, as follows:

               (a)    if to the Company, to it at:

                      390 South Woods Mill Road
                      Suite 350
                      Chesterfield, Missouri  63017
                      Attention:  Eric Fencl, Esq.
                                  General Counsel

                      Phone:   (314) 576-0022
                      Fax:     (314) 576-1867

                      with a copy to:

                      McCown De Leeuw & Co., Inc.
                      65 East 55th Street
                      New York, New York  10022
                      Attention:  David E. King

                      Phone:   (212) 335-9534
                      Fax:     (212) 335-6283

                      White & Case LLP
                      1155 Avenue of the Americas
                      New York, New York  10036
                      Attention:  Gregory Pryor, Esq.

                      Phone:   (212) 819-8389
                      Fax:     (212) 354-8113

               (b) if to the Sellers' Representative, to it at:

                      McCown De Leeuw & Co., Inc.
                      65 East 55th Street
                      New York, New York  10022
                      Attention:  David E. King

                      Phone:   (212) 335-9534
                      Fax:     (212) 335-6283

                      with a copy to:

                      White & Case LLP
                      1155 Avenue of the Americas
                      New York, New York  10036
                      Attention:  Gregory Pryor, Esq.

               (c)    if to Purchaser, to it at:

                      Madison Dearborn Capital Partners III, L.P.
                      Suite 3800
                      Three First National Plaza
                      Chicago, IL  60602
                      Attention:  Timothy Hurd
                      Phone:  (312) 895-1170
                      Fax:    (312) 895-1156

                      with a copy to:

                      Kirkland & Ellis
                      200 E. Randolph
                      Chicago, IL  60601
                      Attention:  Michael H. Kerr, P.C.

                      Phone:   (312) 861-2000
                      Fax:     (312) 861-2200

               (d) if to  any of the  Stockholders,  to the  address  set  forth
        opposite each of their names on the signature pages hereto,

or to such  other  Person or  address  as any party  shall  specify by notice in
writing  to each of the other  parties.  All such  notices,  requests,  demands,
waivers and communications  shall be deemed to have been received on the date of
delivery  unless if mailed,  in which case on the third  business  day after the
mailing  thereof  except  for a notice of a change of  address,  which  shall be
effective only upon receipt thereof.

               7.08 Entire  Agreement.  This  Agreement  and the  Exhibits,  the
Company's  disclosure letter and other documents referred to herein or delivered
pursuant  hereto and the  Confidentiality  Agreement  collectively  contain  the
entire  understanding  of the parties  hereto with respect to the subject matter
contained herein and supersede all prior agreements and understandings, oral and
written, with respect thereto.

               7.09 Binding Effect;  Benefit;  Assignment.  This Agreement shall
inure to the  benefit  of and be  binding  upon the  parties  hereto  and  their
respective  successors and permitted assigns, but neither this Agreement nor any
of the rights,  interests or obligations  hereunder  shall be assigned by any of
the parties  hereto  without  the prior  written  consent of the other  parties;
except that  Purchaser  may assign  without the prior consent of any other party
hereto its right to  purchase  all or a portion of the Sale Stock as provided in
Section 1.01(a)(ii);  provided,  that no such assignment shall relieve Purchaser
of its obligations hereunder.  Nothing in this Agreement,  expressed or implied,
is  intended  to confer on any  Person  other than the  parties  hereto or their
respective successors and permitted assigns, any rights,  remedies,  obligations
or liabilities under or by reason of this Agreement except for Sections 7.06 and
7.07 which shall inure to, and be  enforceable  by, the  intended  beneficiaries
thereof.

               7.10  Amendment  and  Modification.  This  Agreement  may  not be
amended,  modified and  supplemented  except in writing executed by the Company,
Purchaser and the Required Holders  provided,  however,  that no such amendment,
modification or supplement of this Agreement which adversely  affects the rights
and obligations of a Stockholder, Optionholder or Warrantholder in a manner that
does not equally affect all similarly situated Stockholders,  Warrantholders and
Optionholders may be made without the approval such  Stockholder,  Warrantholder
or Optionholder.

               7.11 Headings.  The descriptive  headings of the several Articles
and  Sections of this  Agreement  are  inserted  for  convenience  only,  do not
constitute a part of this  Agreement and shall not affect in any way the meaning
or interpretation of this Agreement.

               7.12  Counterparts.  This  Agreement  may be  executed in several
counterparts,  each of which shall be deemed to be an original, and all of which
together shall be deemed to be one and the same instrument.

               7.13  Applicable  Law.  This  Agreement  and the legal  relations
between the parties hereto shall be governed by and construed in accordance with
the laws of the State of New York,  without regard to the conflict of laws rules
thereof. Each of the parties hereto hereby irrevocably acknowledges and consents
that  any  legal  action  or  proceeding  brought  with  respect  to  any of the
obligations  arising under or relating to this Agreement shall be brought in the
United States District Court for the Southern  District of New York, or, if such
courts do not have  jurisdiction over such claims, in the courts of the State of
New York as the party bringing such action or proceeding may elect,  and each of
the parties hereto hereby irrevocably  submits to and accepts with regard to any
such action or proceeding, for itself and in respect of its property,  generally
and  unconditionally,  the jurisdiction of the aforesaid  courts.  The foregoing
shall not limit the  rights of any party to serve  process  in any other  manner
permitted by law. The foregoing  consents to  jurisdiction  shall not constitute
general  consents to service of process in the State of New York for any purpose
except as provided  above and shall not be deemed to confer rights on any Person
other than the  respective  parties to this  Agreement.  To the  fullest  extent
permitted by  applicable  law,  each of the parties  hereto  hereby  irrevocably
waives the  objection  which it may now or  hereafter  have to the laying of the
venue of any suit,  action or  proceeding  arising  out of or  relating  to this
Agreement in any of the courts referred to above and hereby further  irrevocably
waives  any claim  that any such  court is not a  convenient  forum for any such
suit, action or proceeding.

               7.14   Severability.   If  any  term,   provision,   covenant  or
restriction  contained  in  this  Agreement  is held  by a  court  of  competent
jurisdiction or other authority to be invalid,  void,  unenforceable  or against
its regulatory  policy,  the remainder of the terms,  provisions,  covenants and
restrictions  contained in this Agreement  shall remain in full force and effect
and shall in no way be affected, impaired or invalidated.

               7.15 Certain Definitions.  (a) "Person" shall mean and include an
individual,  a  partnership,  a  joint  venture,  a  corporation,  a  trust,  an
unincorporated  organization,  a group and a government  or other  department or
agency thereof.

               (b)  "Subsidiary,"  with respect to the  Company,  shall mean and
include (x) any  partnership of which the Company or any Subsidiary is a general
partner or (y) any other entity in which the Company or any of its  Subsidiaries
owns or has the power to vote 50% or more of the equity interests in such entity
having general voting power to participate in the election of the governing body
of such entity, in each case, including without limitation, the Subsidiaries set
forth on Schedule 3.01(c)(ii) of the Company's disclosure letter.

               (c)  "Knowledge"  shall mean,  with regard to any natural person,
the actual  knowledge of such person,  and with regard to any party hereto,  the
actual knowledge of the executive officers of such party.

               (d) A "business  day" shall mean, any day, other than a Saturday,
Sunday or a day on which banks located in New York, New York shall be authorized
or required by law to close.

               (e) A "Reorganization"  shall mean, the corporate  reorganization
of certain of the  Company's  Subsidiaries  as described in Section  3.01(r) and
4.03 of the Company's disclosure letter.

               (f) MDC  Entities"  shall mean McCown De Leeuw & Co.  III,  L.P.,
McCown  De  Leeuw & Co.  Offshore  (Europe)  III,  L.P.,  McCown  De Leeuw & Co.
Offshore (Asia), L.P. and Gamma Fund LLC.

               (g)  "Required  Holders"  shall mean the holders of a majority of
the  aggregate  number of shares of Voting  Common  Stock,  Nonvoting  Stock and
Preferred Stock outstanding at the time of such determination.

               7.16  Effectiveness  of Agreement.  This  Agreement  shall become
effective  with  respect to any  signatory  hereto  upon the  occurrence  of the
execution  and  delivery of this  Agreement by each of  Purchaser,  the Company,
McCown De Leeuw & Company,  III,  L.P.,  McCown De Leeuw & Company III  Offshore
(Europe), L.P., McCown De Leeuw & Company III Offshore (Asia), L.P., Gamma Fund,
L.L.C., Rainbow Trust One, Rainbow Trust Two, Chase Equity Associates, L.P., The
Clipper Group, and MLQ Investors and any of the Affiliates of the foregoing that
are Stockholders.  The Company shall use its commercially  reasonable efforts to
cause any Stockholder,  Warrantholder  and Optionholder  listed on Schedule 2.05
who has not executed and  delivered  this  Agreement to execute and deliver this
Agreement prior to the Closing.

                            [SIGNATURE PAGE FOLLOWS]



<PAGE>


               IN  WITNESS  WHEREOF,   each  of  Purchaser,   the  Company,  the
Stockholders,  the  Optionholders and the  Warrantholders  have executed or have
caused this Agreement to be executed by duly authorized  Persons,  all as of the
date first above written.



 390 South Woods Mill Road                    OUTSOURCING SOLUTIONS INC.
 Suite 350
 Chesterfield, MO  63017
                                              By
                                                 -------------------------------
 Attention:  Eric Fencl, Esq.                    Name:
 Tel.: (314) 576-0022                            Title:
 Fax:  (314) 576-1867

with copies to White & Case

McCown De Leeuw & Co., Inc.
Park Avenue Tower
65 East 55th Street
New York, New York  10022

Attention:  David E. King
Tel.:  (212) 355-5500
Fax:   (212) 355-6283 or (212) 355-6945


White & Case LLP
1155 Avenue of the Americas
New York, New York 10036

Attention:  Gregory Pryor
Tel.:  (212) 819-8389
Fax:   (212) 354-8113



Madison Dearborn Capital                 MADISON DEARBORN CAPITAL
  Partners III, L.P.                       PARTNERS III, L.P.
Three First National Plaza, Suite 3800
Chicago, IL  60602                       By: Madison Dearborn Partners III, L.P.
                                                Its General Partners
Attention:  Timothy Hurd
Phone:  312-895-1170
Fax:    312-895-1156                       By: Madison Dearborn Partners, Inc.
                                                 Its General Partner
with a copy to:
                                              By:
Kirkland & Ellis                                 -------------------------------
200 East Randolph                                Name:
DriveChicago, IL  60601                          Title:

Attention:  Michael H. Kerr, P.C.
Phone:  312-861-2000
Fax:    312-861-2200



<PAGE>


c/o McCown De Leeuw & Co., Inc.           McCOWN De LEEUW & CO.  III, L.P.
Park Avenue Tower
65 East 55th Street                       By: MDC Management Company III, L.P.
New York, New York  10022                        its General Partner



                                          By:
                                             ---------------------------------
                                             Name:  David De Leeuw
                                             Title:



c/o McCown De Leeuw & Co., Inc.           McCOWN De LEEUW & CO. III EUROPE, L.P.
Park Avenue Tower
65 East 55th Street                       By: MDC Management Company IIIE, L.P.
New York, New York  10022                       its General Partner



                                          By:
                                             ---------------------------------
                                             Name:  David De Leeuw
                                             Title:


c/o McCown De Leeuw & Co., Inc.           McCOWN De LEEUW & CO. III (ASIA) L.P.
Park Avenue Tower
65 East 55th Street                       MDC Management Company IIIA, L.P.
New York, New York  10022                      its General Partner


                                          By
                                             -----------------------------------
                                             Name:  David De Leeuw
                                             Title:


c/o McCown De Leeuw & Co., Inc.           GAMMA FUND, L.L.C.
Park Avenue Tower
65 East 55th Street
New York, New York  10022                 By
                                             -----------------------------------
                                             Name:  David De Leeuw
                                             Title:


<PAGE>



c/o HBR Capital                           RAINBOW TRUST ONE
Two Ravinia Drive, Suite 1750
Atlanta, Georgia  30346
                                          By
                                             -----------------------------------
Attention:                                   Name:
Tel.:                                        Title:
Fax:




c/o HBR Capital                           RAINBOW TRUST TWO
Two Ravinia Drive, Suite 1750
Atlanta, Georgia  30346
                                          By
                                             -----------------------------------
Attention:                                Name:
Tel.:                                     Title:
Fax:



Address:                                  MLQ INVESTORS, L.P.
c/o The Goldman Sachs Group, Inc.
85 Broad Street
New York, New York  10004                 By
                                             -----------------------------------
Attention:  Steve Mnuchin                 Name: Steve Mnuchin
Tel.:  (212) 902-0100                     Title:
Fax:  (212) 902-1691



Outsourcing Solutions Inc.                By
390 South Woods Mill Road                    -----------------------------------
Suite 350                                    Name:  Timothy G. Beffa
Chesterfield, MO  63017

Attention:  Timothy G. Beffa
Tel.:  (314) 576-0022
Fax:  (314) 576-1867



Outsourcing Solutions Inc.                By
390 South Woods Mill Road                    -----------------------------------
Suite 350                                    Name:  Patrick Carroll
Chesterfield, MO  63017

Attention:  Patrick Carroll
Tel.:  (314) 576-0022
Fax:  (314) 576-1867



Outsourcing Solutions Inc.                By
390 South Woods Mill Road                    -----------------------------------
Suite 350                                    Name:  Michael Di Marco
Chesterfield, MO  63017

Attention:  Michael Di Marco
Tel.:  (314) 576-0022
Fax:  (314) 576-1867




Account Portfolios, Inc.                  By
3300 Northeast Expressway                    -----------------------------------
Building 1, Suite M                          Name:  Bryan Faliero
Atlanta, GA  30341

Attention:  Bryan Faliero
Tel.:  (770) 451-1388
Fax:  (770) 451-9783





Outsourcing Solutions, Inc.               By
390 South Woods Mill Road                    -----------------------------------
Suite 350                                    Name:  Eric R. Fencl
Chesterfield, MO  63017

Attention:  Eric R. Fencl
Tel.:  (314) 576-0022
Fax:  (314) 576-1867





Interactive Performance, Inc.             By
4275 Bridgeview Drive                        -----------------------------------
N. Charleston, SC  29405                     Name:  Dennis Grady

Attention:  Dennis Grady
Tel.:  (843) 308-7800
Fax:  (843) 308-7759




Outsourcing Solutions Inc.
390 South Woods Mill Road
Suite 350
Chesterfield, MO  63017                   By
                                             -----------------------------------
Attention:  Michael Meyer                    Name:  Michael Meyer
Tel.:  (314) 576-0022
Fax:  (314) 576-1867




Outsourcing Solutions Inc.
390 South Woods Mill Road
Suite 350
Chesterfield, MO  63017                   By
                                             -----------------------------------
Attention:  C. Bradford McLeod                Name:  C. Bradford McLeod
Tel.:  (314) 576-0022
Fax:  (314) 576-1867





c/o OSI Portfolio Acquisition Services
1251 Avenue of the Americas
Suite 2390
New York, NY  10020                       By
                                             -----------------------------------
Attention:  Jon Mazzoli                      Name:  Jon Mazzoli
Tel.:  (212) 899-4848
Fax:  (212) 899-4851





Outsourcing Solutions Inc.
390 South Woods Mill Road
Suite 350
Chesterfield, MO  63017                   By
                                             -----------------------------------
Attention:  Michael Staed                    Name:  Michael Staed
Tel.:  (314) 576-0022
Fax:  (314) 576-1867




17511 Country Lake Estates Court
Chesterfield, MO  63005                   By
                                             -----------------------------------
Attention:  Gary L. Weller                   Name:  Gary L. Weller
Tel.:  (314) 576-0022
Fax:  (314) 576-1867




Resurgens OSI Partners                    RESURGENS OSI PARTNERS
Fifteen Piedmont Center
Suite 1500
Atlanta, GA 30305
                                          By
                                             -----------------------------------
Attn: William C. Gaston                      Name:
Tel.: 404-467-6500                           Title:
Fax:  404-467-6501




Address:
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  John A. Topping




Address:
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  R. Chad Kapfhamer





5605 Lake Island Drive
Atlanta, GA  30327
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  David B. Kreiss





6136 Kenbrook Drive
Acworth, GA  30101
Attention:
Tel.:                                     By
Fax:                                         -----------------------------------
                                             Name:  Gregory M. Shelton




P.O. Box 92090
Anchorage, AK  99509
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  Willard L. Fancher




c/o A.M. Miller & Associates, Inc.
3033 Excelsior Blvd.
Minneapolis, MN  55416
Tel.:                                     By
Fax:                                         -----------------------------------
                                             Name:  Gerald Weinberg





13661 62nd Ave. N.E.
Kirkland, WA  98034
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name: Peter C. Rosvall




1201 Third Avenue, 40th Floor             STEWART M. LANDEFELD AS CUSTODIAN  FOR
Seattle, WA 98101-3099                    ALISON W. ROSVALL UNDER THE WASHINGTON
                                          UNIFORM TRANSFERS TO MINORS ACT
Tel:   (206) 583-8888
Fax:  (206) 583-8500
                                          By
                                             -----------------------------------
                                             Name:
                                             Title:




1201 Third Avenue, 40th Floor             STEWART M. LANDEFELD AS  CUSTODIAN FOR
Seattle, WA 98101-3099                    JAMIE L. ROSVALL UNDER THE  WASHINGTON
                                          UNIFORM TRANSFERS TO MINORS ACT
Tel:   (206) 583-8888
Fax:  (206) 583-8500
                                          By
                                             -----------------------------------
                                             Name:
                                             Title:



c/o A.M. Miller & Associates, Inc.
3033 Excelsior Blvd.
Minneapolis, MN  55416
Tel.:  (612) 928-2131                     By
Fax:  (612) 928-2134                         -----------------------------------
                                             Name:  Alan M. Miller





500 West Monroe Street                    HELLER FINANCIAL, INC.
Chicago, IL  60661
Attn:  Mark Hutchings
Tel.:  (312) 441-6879                     By
Fax:  (312) 928-8762                         -----------------------------------
                                             Name:  Mark Hutchings
                                             Title:



Attention:  Sheila Weimer                 By
Tel.:  (312) 441-7947                        -----------------------------------
Fax:  (312) 441-7367                         Name:  Sheila Weimer
                                             Title:




1325 Fourth Avenue                        GLOBAL VENTURES
Seattle, WA  98101
Attention:  C.L. Jeffrey
Tel.:                                     By
Fax:                                         -----------------------------------
                                             Name:  C.L. Jeffrey
                                             Title:    President



c/o Chase Capital Partners                CHASE EQUITY ASSOCIATES, L.P.
380 Madison Avenue, 12th Floor
New York, NY  10017
Attention:  Michael R. Hannon             By: CHASE CAPITAL PARTNERS, its
Tel.: (212) 622-3012                              General Partner
Fax:  (212) 622-3101

                                          By
                                             -----------------------------------
                                             Name:  Michael R. Hannon
                                             Title: General Partner
                                                      Chase Capital Partners




The Clipper Group                         CLIPPER CAPITAL ASSOCIATES, L.P.
650 Madison Avenue, 9th Floor
New York, NY  10022                       By
Attention:  Eugene Lynch                     -----------------------------------
Tel.:  (212) 940-6044                        Name:  Eugene P. Lynch
Fax:  (212) 940-6055                         Title:




The Clipper Group                         CLIPPER/MERCHANT PARTNERS, L.P.
650 Madison Avenue, 9th Floor
New York, NY  10022                       By: CLIPPER CAPITAL ASSOCIATES, L.P.,
Attention:  Eugene Lynch                         its General Partner
Tel.:  (212) 940-6044
Fax:  (212) 940-6055

                                           By
                                             -----------------------------------
                                             Name:  Eugene P. Lynch





The Clipper Group                         CLIPPER/MERBAN, L.P.
650 Madison Avenue, 9th Floor
New York, NY  10022                       By: CLIPPER CAPITAL  ASSOCIATES, L.P.,
Attention:  Eugene Lynch                          its General Partner
Tel.:  (212) 940-6044
Fax:  (212) 940-6055

                                          By
                                             -----------------------------------
                                             Name:  Eugene P. Lynch




The Clipper Group                         CLIPPER EQUITY PARTNERS I, L.P.
650 Madison Avenue, 9th Floor
New York, NY  10022                       By:  CLIPPER CAPITAL ASSOCIATES, L.P.,
Attention:  Eugene Lynch                          its General Partner
Tel.:  (212) 940-6044
Fax:   (212) 940-6055

                                          By
                                             -----------------------------------
                                             Name: Eugene P. Lynch






The Clipper Group                         CLIPPER/EUROPEAN RE, L.P.
650 Madison Avenue, 9th Floor
New York, NY  10022                       By: CLIPPER CAPITAL  ASSOCIATES, L.P.,
Attention:  Eugene Lynch                          its General Partner
Tel.:  (212) 940-6044
Fax:   (212) 940-6055


                                          By
                                             -----------------------------------
                                             Name:  Eugene P. Lynch




The  Clipper  Group                       CS FIRST  BOSTON  MERCHANT
650  Madison  Avenue,  9th Floor          INVESTMENTS 1995/96, L.P.
New York, NY 10022
Attention:  Eugene Lynch                  By: MERCHANT CAPITAL, INC.,
Tel:  (212) 940-6044                             its General Partner
Fax:  (212) 940-6055

                                          By:
                                             -----------------------------------
                                             Name: Eugene P. Lynch
                                             Title:



Address:
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  Nathan Pearson




Address:  865 Partenwood Road
          Long Lake, MN  55356
Tel.:                                     By
Fax:                                         -----------------------------------
                                             Name:  R. Hunt Greene

Address:  10224 Antlers Ridge
          Eden Prairie, MN  55347
Tel.:                                     By
                                             -----------------------------------
Fax:                                         Name:  Brian L. Holcomb


Address:  4700 Townes Road
          Edina, MN  55424
Tel.:                                     By
Fax:                                         -----------------------------------
                                             Name:  Charles B. Lannin





Address:
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  Steven L. Berg




Address:
Tel.:
Fax:                                      By
                                             -----------------------------------
                                             Name:  David Burton




Address:
Tel.:
Fax:                                         By
                                             -----------------------------------
                                             Name:  Raymond Henning




Address:
Tel.:
Fax:                                         By
                                             -----------------------------------
                                             Name:  Jerome Goodman



Address:
Tel.:
Fax:                                         By
                                             -----------------------------------
                                             Name:  Peter Goodman




Address:
Tel.:
Fax:                                         By
                                             -----------------------------------
                                             Name:  Abbey Goodman



Address:
Tel.:
Fax:                                         By
                                             -----------------------------------
                                             Name:  Kevin Goodman




Address:
Tel.:
Fax:                                         By
                                             -----------------------------------
                                             Name:  David Klein



<PAGE>




                                                                       EXHIBIT A





                          Terms of Mezzanine Preferred



<PAGE>
                                                                       EXHIBIT B





                                Escrow Agreement

<PAGE>

                                                                       EXHIBIT C





                              List of Stockholders



<PAGE>


                                                                       EXHIBIT D





                         Form of Stockholders Agreement



<PAGE>


                                                                       EXHIBIT E





                      Form of Opinion of Kirkland & Ellis



<PAGE>


                                                                       EXHIBIT F





                      Form of Opinion of White & Case LLP



<PAGE>

                               TABLE OF CONTENTS


                                                                          Page



ARTICLE I

   ISSUANCE OF STOCK; PAYMENT OF SUBSCRIPTION PRICE; CLOSING ..............   2

   1.01  Issuance of Stock.................................................   2
   1.02  Price.............................................................   3
   1.03  Escrow; Sellers'Representative....................................   3
   1.04  Closing...........................................................   4
   1.05  Working Capital Adjustment........................................   4

ARTICLE II

   REDEMPTION OF THE REDEMPTION STOCK; OPTIONS; WARRANTS...................   6

   2.01  Conversion........................................................   6
   2.02  Redemption of Redemption Securities...............................   6
   2.03  Capital Stock.....................................................   7
   2.04  Warrants..........................................................   8
   2.05  Options...........................................................   8

ARTICLE III

   REPRESENTATIONS AND WARRANTIES..........................................   9

   3.01  Representations and Warranties of the Company.....................   9
          (a)  Due Organization, Good Standing and Corporate Power.........   9
          (b)  Authorization and Validity of Agreement.....................   9
          (c)  Capitalization..............................................   10
          (d)  Consents and Approvals; No Violations.......................   11
          (e)  Financial Statements; Commission Filings....................   11
          (f)  Absence of Certain Changes..................................   12
          (g)  Title to Properties; Encumbrances...........................   12
          (h)  Leases......................................................   13
          (i)  Material Contracts..........................................   13
          (j)  Compliance with Laws........................................   13
          (k)  Litigation..................................................   14
          (l)  Employee Benefit Plans......................................   14
          (m)  Employment Relations and Agreements.........................   16
          (n)  Taxes.......................................................   16
          (o)  Liabilities.................................................   18
          (p)  Intellectual Properties.....................................   18
          (q)  Environmental Laws and Regulations..........................   19
          (r)  Conduct of Business.........................................   20
          (s)  Broker's or Finder's Fee....................................   20
          (t)  Collection and Portfolio Services Businesses................   20
          (u)  Affiliate Transactions......................................   20
          (v)  Disclosure..................................................   20
   3.02  Representations and Warranties of Purchaser.......................   20
          (a)  Due Organization and Power..................................   21
          (b)  Authorization and Validity of Agreement.....................   21
          (c)  Consents and Approvals; No Violations.......................   21
          (d)  Litigation..................................................   21
          (e)  Broker's or Finder's Fee....................................   21
          (f)  Financing...................................................   22
          (g)  Purchase for Investment.....................................   22
   3.03  Representations of the Stockholders, Warrantholders
         and Optionholders.................................................   22
          (a)  Ownership of Redemption Shares or Warrants..................   22
          (b)  Authorization and Validity of Agreement.....................   22
          (c)  Consents and Approvals; No Violations.......................   23
          (d)  Broker's or Finder's Fee....................................   23

ARTICLE IV

   TRANSACTIONS PRIOR TO CLOSING DATE......................................   23

   4.01  Access to Information Concerning Properties and Records...........   23
   4.02  Confidentiality...................................................   24
   4.03  Conduct of the Business of the Company Pending the Closing Date...   24
   4.04  Reasonable Best Efforts...........................................   26
   4.05  Exclusive Dealing.................................................   27
   4.06  Notification of Certain Matters...................................   27
   4.07  Change of Control Payments........................................   27
   4.08  Financing; Consent Solicitation...................................   27

ARTICLE V

   CONDITIONS PRECEDENT TO SALE OF STOCK...................................   28

   5.01  Conditions to Each Party's Obligations............................   28
          (a)  No Injunction...............................................   28
          (b)  Statutes....................................................   28
          (c)  HSR Act.....................................................   28
   5.02  Conditions to Obligations of the Company and the Stockholders.....   28
          (a)  Purchaser Representations and Warranties....................   28
          (b)  Performance by Purchaser....................................   28
          (c)  Certificate.................................................   29
          (d)  Stockholders Agreement......................................   29
          (e)  Opinion of Counsel..........................................   29
   5.03  Conditions to Obligations of Purchaser............................   29
          (a)  Representations and Warranties..............................   29
          (b)  Performance.................................................   29
          (c)  No Material Adverse Change..................................   29
          (d)  Certificate.................................................   29
          (e)  Stockholders Agreement......................................   29
          (f)  Advisory Services Agreement.................................   30
          (g)  Material Consents...........................................   30
          (h)  Financing...................................................   30
          (i)  Resignations................................................   30
          (j)  280G Approval...............................................   30
          (k)  Conversion and Exchange of Stock............................   30
          (l)  Opinion of Counsel..........................................   30
          (m)  Major Customers.............................................   31

ARTICLE VI

   TERMINATION AND ABANDONMENT.............................................   31

   6.01  Termination.......................................................   31
   6.02  Effect of Termination.............................................   32

ARTICLE VII

   MISCELLANEOUS...........................................................   32

   7.01  Fees and Expenses.................................................   32
   7.02  Representations and Warranties....................................   32
   7.03  Transfer Taxes....................................................   33
   7.04  Extension; Waiver.................................................   33
   7.05  Public Announcements..............................................   33
   7.06  Indemnification...................................................   33
   7.07  Notices...........................................................   33
   7.08  Entire Agreement..................................................   35
   7.09  Binding Effect; Benefit; Assignment...............................   35
   7.10  Amendment and Modification........................................   36
   7.11  Headings..........................................................   36
   7.12  Counterparts......................................................   36
   7.13  Applicable Law....................................................   36
   7.14  Severability......................................................   36
   7.15  Certain Definitions...............................................   37
   7.16  Effectiveness of Agreement........................................   37



<PAGE>



   EXHIBITS

   Exhibit A      Terms of Mezzanine Preferred
   Exhibit B      Escrow Agreement
   Exhibit C      List of Stockholders, Optionholders
   Exhibit D      Form of Stockholders Agreement
   Exhibit E      Form of Opinion of Kirkland & Ellis
   Exhibit F      Form of Opinion of White & Case LLP


<PAGE>



600 University Street
Suite 3025
Seattle, WA 98101                         By
Tel:  (206) 389-0929                         -----------------------------------
Fax:  (206) 624-6133                         Name:  Cordell Jeffrey





1325 Fourth Avenue
Suite 1428
Seattle, WA 98101                         By
Tel:  (206) 292-1428                         -----------------------------------
Fax:  (206) 292-1426                         Name:  Gordon T. Boyd





1325 Fourth Avenue
Suite 1428
Seattle, WA 98101                         By
Tel:  (206) 292-1428                         -----------------------------------
Fax:  (206) 292-1426                         Name:  Paul J. Zeman





1325 Fourth Avenue
Suite 1428
Seattle, WA 98101                         By
Tel:  (206) 292-1428                         -----------------------------------
Fax:  (206) 292-1426                         Name:  Linda P. Gadola




<PAGE>

                               FIRST AMENDMENT TO

                   STOCK SUBSCRIPTION AND REDEMPTION AGREEMENT

               FIRST AMENDMENT TO STOCK  SUBSCRIPTION  AND REDEMPTION  AGREEMENT
(this "Amendment"), dated as of December 10, 1999, by and among MADISON DEARBORN
CAPITAL PARTNERS III, L.P. (the  "Purchaser"),  OUTSOURCING  SOLUTIONS INC. (the
"Company") and THE STOCKHOLDERS, WARRANTHOLDERS AND OPTIONHOLDERS OF THE COMPANY
listed on the signature pages hereto.  All capitalized terms used herein and not
otherwise defined shall have the respective  meanings provided such terms in the
Stock Subscription and Redemption Agreement.


                              W I T N E S S E T H :

               WHEREAS,  the  Purchaser,   the  Company  and  the  Stockholders,
Warrantholders  and  Optionholders  of the Company  are parties to that  certain
Stock  Subscription and Redemption  Agreement,  dated as of October 8, 1999 (the
"SS&R Agreement");

               WHEREAS, pursuant to a certain securities purchase agreement (the
"Senior Preferred Purchase  Agreement") to be entered into among the Company and
each of Ares Leveraged Investment Fund, L.P., Ares Leveraged Investment Fund II,
L.P., DB Capital  Investors,  L.P., First Union Investors,  Inc., Abbott Capital
1330  Investors II, L.P.,  Abbott  Capital  Private  Equity Fund III,  L.P., BNY
Partners Fund,  L.L.C.,  Heller  Financial,  Inc., and Magnetite Asset Investors
L.L.C.,  (each  a  "Preferred  Purchaser,"  and  collectively,   the  "Preferred
Purchasers"),  the  Preferred  Purchasers  will  purchase  25,000  shares of the
Company's Class A 14% Senior  Mandatorily  Redeemable  Preferred Stock ("Class A
Senior  Preferred"),   75,000  shares  of  the  Company's  Class  B  14%  Senior
Mandatorily Redeemable Preferred Stock ("Class B Senior Preferred", and together
with  the  Class A  Senior  Preferred,  the  "Purchaser  Preferred  Stock")  and
596,913.07  shares of the Company's  Common Stock  (collectively  the "Preferred
Purchaser Stock"), for an aggregate purchase price of $100.0 million;

               WHEREAS,  pursuant to a certain assignment and purchase agreement
(the "Common Stock Assignment and Purchase  Agreement")  Purchaser,  pursuant to
Section 7.09 of the SS&R Agreement, has assigned to the named assignees therefor
(each a  "Co-Purchaser"  and  collectively,  the  "Co-Purchasers")  the right to
purchase  889,647.97  shares of the Company's Voting Common Stock and Non-Voting
Common  Stock which  otherwise  would have been  included in the Sale Stock (the
"Co-Purchaser Stock");

               WHEREAS,  the  Purchaser,   the  Company  and  the  Stockholders,
Warrantholders and Optionholders of the Company signatory hereto desire to amend
the SS&R  Agreement to reflect  Purchaser's  assignment of its right to purchase
certain stock as aforementioned as well as other amendments as herein provided.

               NOW THEREFORE, it is agreed:

               I.     Amendment to Stock Subscription and Redemption Agreement.

               1.  Section  1.01 of the SS&R  Agreement  is  hereby  amended  by
deleting  Section  1.01  in its  entirety  and  inserting  in lieu  thereof  the
following new Section 1.01:

               "1.01  Issuance of Stock. Subject to the terms and conditions set
        forth  in this  Agreement,  the  Company  agrees  to  issue  and sell to
        Purchaser,  and  Purchaser  agrees to purchase,  on the Closing Date (as
        hereinafter  defined)  5,136,744.96  shares of Common  Stock  (the "Sale
        Stock").  The Company and the  Redemption  Securityholders  and Rollover
        Holders  acknowledge  and agree that Purchaser has assigned its right to
        purchase the Preferred  Purchaser Stock to the Preferred  Purchasers and
        the  Co-Purchaser  Stock  to  the  Co-Purchasers;  provided,  that  such
        assignment shall not release  Purchaser of its other  obligations  under
        this Agreement."

               2.  Section  1.02 of the SS&R  Agreement  is  hereby  amended  by
deleting  Section  1.02  in its  entirety  and  inserting  in lieu  thereof  the
following new Section 1.02:

               "1.02  Price.  In  full  consideration  for the  purchase  by the
        Purchaser of the Sale Stock,  Purchaser  shall pay to the Company on the
        Closing Date aggregate  consideration of $159,160,517.73  (the "Purchase
        Price"),  which  amount  was  determined  based in part on the  revolver
        availability  at the Closing under the  Refinancing  and the third party
        fees and expenses of the Recapitalization  payable by the Company or the
        Purchaser.  Such amount shall be payable by wire transfer of funds to an
        account  specified  by the  Company in writing  to the  Purchaser.  This
        paragraph  shall be subject to the  satisfaction  of the  conditions  to
        Purchaser's obligation to close set forth in Article V hereof."

               3.  Section 1.03 of the SS&R  Agreement is hereby  amended by (i)
changing the title thereof to "Sellers' Representative",  (ii) deleting the last
sentence  thereof  and (iii)  deleting  the first  four  sentences  thereof  and
inserting in lieu of the first four sentences the following new sentence:

               "None of Purchaser  or the Company  shall be  responsible  to the
        Stockholders,  Warrantholders  or Optionholders  for any loss, damage or
        expense  such  holders may suffer as a result of any action of McCown De
        Leeuw & Co., Inc. as representative  for the Redemption  Securityholders
        (the "Sellers' Representative")."

               4.  Section  1.05 of the SS&R  Agreement  is  hereby  amended  by
deleting  Section  1.05  in its  entirety  and  inserting  in lieu  thereof  the
following new Section 1.05:

               "1.05  Working  Capital.  (a) The working  capital of the Company
        (the  "Working  Capital")  as of  November  30,  1999  is  deemed  to be
        $12,367,699,  which was  determined  in  accordance  with the  following
        formula:  the sum of current  assets other than  purchased  loans of the
        Company and its Subsidiaries less current liabilities of the Company and
        its  Subsidiaries,  in each case determined in accordance with GAAP on a
        consolidated basis,  consistently applied with the Financial Statements;
        provided,  that in determining Working Capital, there was no duplication
        of  amounts  paid or payable  that  would  have the  effect of  reducing
        Aggregate  Consideration  more than once on account  of such  amounts so
        paid or payable. The Working Capital is greater than $509,000 (being the
        targeted working capital agreed upon by the parties) and, therefore, the
        Aggregate Consideration shall be increased by $11,858,699, the amount of
        such difference.

               (b) No later than 30 days  following  the  Closing,  the  Company
        shall  pay  to  each   Redemption   Securityholder   an   aggregate   of
        $2,351,812.50,  in the  percentages  set forth opposite each  Redemption
        Securityholder's  name on Exhibit G (net of any applicable federal state
        or local employment taxes, in the case of Optionholders,  to be withheld
        and paid with respect to the compensation required to be reported by the
        Company to the  Optionholder  which amounts will be reported and paid by
        the Company to the  relevant  taxing  authorities).  The  Company  shall
        disburse  each such  amount by check to the  applicable  address  as set
        forth  on the  signature  pages  hereto  and to  the  applicable  taxing
        authorities from time to time in accordance with applicable law."

               5.  Section  2.02 of the SS&R  Agreement  is  hereby  amended  by
deleting the last  sentence  thereof and inserting in lieu thereof the following
new sentence:

               "Upon  consummation  of the  Recapitalization,  there shall be no
        Preferred Stock (other than the Company's  Purchaser Preferred Stock and
        the Junior Preferred Stock) outstanding."

               6.  Section  2.03(a) of the SS&R is hereby  amended  by  deleting
Section  2.03(a) in its entirety and inserting in lieu thereof the following new
Section 2.03(a):

               "2.03  Capital Stock.  (a) Upon the surrender to the Company of a
        certificate or certificates (a "Certificate")  evidencing  Capital Stock
        included in the  Redemption  Securities,  the Company  shall pay by wire
        transfer  of  immediately  available  funds to the Person (as defined in
        Section 7.17 hereof) entitled thereto the Redemption Consideration times
        the number of shares of such Capital Stock as payment in full therefor.

               The  "Redemption  Consideration"  is deemed to be $37.47  and was
        determined  as  follows:  (i) the sum of (A)  $258,636,716.69  being the
        Aggregate  Consideration  plus (B)  $8,933,873.38,  being the  aggregate
        exercise  price for all  Warrants  and Options  outstanding  immediately
        prior to the Closing, divided by (ii) the sum of (A) 5,308,866.59, being
        the total number of shares of Voting Common Stock and  Nonvoting  Common
        Stock  outstanding at Closing (assuming the actions described in Section
        2.01 have  occurred)  and (B)  1,592,729.20,  being the total  number of
        shares of Voting Common Stock into which Warrants, Options and Preferred
        Stock (including  accruals for  payment-in-kind  dividends as of Closing
        whether  or  not  then   exchangeable)   outstanding   at  Closing   are
        exercisable,  convertible  or  exchangeable  (whether  or not  presently
        exercisable,  convertible  or  exchangeable)  (the sum of (A) and (B) in
        clause (ii) being the "Fully Diluted Equity Number"). In calculating the
        Redemption  Consideration and Fully Diluted Equity Number, no Warrant or
        Option is included  that has an exercise  price equal to or in excess of
        the amount of  Redemption  Consideration  if such Warrant or Option were
        included  in such  calculation.  It is  understood  and  agreed  that an
        aggregate of  $2,351,812.50  of Redemption  Consideration  shall be held
        back at Closing and will be paid to Redemption Securityholders within 30
        days after Closing in accordance with Section 1.05(b).

               "Aggregate   Consideration"   shall  mean  (A)  an  aggregate  of
        $792,351,812.50,   less  (B)  the  sum  of  the  following   items:  (i)
        $543,240,189.16,   being   the   amount   of  Debt  at   Closing;   (ii)
        $6,989,974.40,  being the fees and expenses specified in Section 3.01(s)
        of this Agreement  along with other fees and expenses paid or payable by
        the Company  (including,  without  limitation,  legal and other advisory
        fees  and   expenses)  in   connection   with  this   Agreement;   (iii)
        $4,183,377.12,  being  amounts paid or payable by the  Company,  arising
        from the change in control of the Company  resulting from this Agreement
        including,  without  limitation,  change of control  payments to certain
        employees  of the  Company  pursuant  to the  agreements  set  forth  on
        Schedule  1.02 of the  Company's  disclosure  letter  (based  on a gross
        entitlement   of   $4,495,250   before   deductions   pursuant  to  such
        agreements); (iv) $94,127.50, being fees, expenses or other amounts paid
        or payable in connection  with  obtaining the consents or waivers of any
        third  party   required  to  consummate   the  purchase  and  redemption
        contemplated  by this Agreement  (including the fees,  expenses or other
        amounts  paid  in  connection  with  the  amendments  to the  agreements
        contemplated by Section 5.03(g),  but excluding consent and waiver fees,
        expenses  and other  amounts  paid or  payable  to holders of the Senior
        Subordinated  Notes and the expenses  related to obtaining such consents
        and  waivers);  and (v)  $0.00,  being  the  fees  and  expenses  of the
        Stockholders,  Warrantholders  or  Optionholders  paid or payable by the
        Company,  if any, in connection with this Agreement and the transactions
        contemplated hereby, plus (C) $11,858,699, being the adjustment provided
        for in Section 1.05(a) based on the Working Capital.

               "Debt"  shall  mean  (i)  indebtedness  of the  Company  and  its
        Subsidiaries determined in accordance with generally accepted accounting
        principles ("GAAP")  (including,  without  limitation,  capital leases),
        except for intercompany  loans and advances between or among the Company
        and its  Subsidiaries  and (ii) any  prepayment  penalties or redemption
        premiums resulting from the transactions  contemplated by this Agreement
        (but  excluding  any  amount  contemplated  by  clause  (B) (iii) of the
        definition  of  Aggregate   Consideration  set  forth  in  this  Section
        2.03(a))."

               7.  Section 3.01(c)(i) of the SS&R Agreement is hereby amended by
adding the following sentence at the end thereof:

               "Notwithstanding   the  first   sentence   hereof,   the  parties
        acknowledge  and agree that,  as of the  Closing  Date,  the  authorized
        capital  of the  Corporation  consists  of 300,000  shares of  Preferred
        Stock, no par value, 15,000,000 shares of Voting Common Stock, par value
        $.01 per share, and 2,000,000 shares of Non-Voting Stock, par value $.01
        per share."

               8.  Section 5.02 is hereby amended by inserting the following new
clause (f) immediately after clause (e) thereof:

               "(f) Preferred Purchasers.  The Company shall have received gross
        proceeds of  $100,000,000  from the sale  and issuance  of the Preferred
        Purchaser Stock to the Preferred Purchasers."

               9.  Section  5.03(h)  is  hereby  amended  by  deleting  the last
sentence thereof and by inserting the following sentence in lieu thereof:

               "The Preferred  Purchasers shall have  purchased an aggregate  of
$100,000,000 of Preferred Purchaser Stock."

               10. Section 5.03 is hereby amended by deleting clause (o) thereof
in its entirety and inserting the  following  new clause (o)  immediately  after
clause (n) thereof:

               "(o) Issuance of Preferred  Stock.  The Company shall have issued
        and sold an aggregate of $7,000,000 of the  Company's  Junior  Preferred
        Stock,  no par value (the "Junior  Preferred  Stock"),  with the rights,
        preferences and terms set forth in Exhibit H attached hereto,  to McCown
        De Leeuw & Company,  III,  L.P.,  McCown De Leeuw & Company III Offshore
        Europe, L.P., McCown De Leeuw & Company III Offshore (Asia), L.P., Gamma
        Fund,  L.L.C.,  Rainbow Trust One,  Rainbow Trust Two, Peter C. Rosvall,
        Alan M. Miller, Heller Financial,  Inc., Chase Equity Associates,  L.P.,
        Clipper  Capital  Associates,  L.P.,  Clipper/Merchant  Partners,  L.P.,
        Clipper/Merban,  L.P., Clipper Equity Partners I, L.P., Clipper/European
        RE, L.P., CS First Boston  Merchant  Investments  1995/1996,  L.P.,  MLQ
        Investors, Timothy Beffa and Bryan Faliero."

               11. Exhibit A to the SS&R Agreement is hereby amended by deleting
Exhibit  A in its  entirety  and  replacing  it with the  words  "[Intentionally
Deleted]".

               12. Exhibit B to the SS&R Agreement is hereby amended by deleting
Exhibit B is in its  entirety and  replacing  it with the words  "[Intentionally
Deleted]".

               13. Exhibit C to the SS&R Agreement is hereby amended by deleting
Exhibit C in its  entirety  and a new  Exhibit C  attached  hereto as Annex B is
hereby substituted in lieu thereof.

               14. Exhibit D to the SS&R Agreement is hereby amended by deleting
Exhibit D in its  entirety  and a new  Exhibit D  attached  hereto as Annex C is
hereby substituted in lieu thereof.

               15. A  new  Exhibit  G,  attached  hereto  as  Annex D, and a new
Exhibit H, attached hereto as Annex E, are hereby added to the SS&R Agreement.

II.     Miscellaneous Provisions.

               1.  Except as herein expressly amended,  the SS&R Agreement is in
all respects ratified and confirmed.  This Amendment is limited as specified and
shall not constitute a modification, acceptance or waiver of any other provision
of the SS&R Agreement.

               2.  This Amendment may be executed in any number of  counterparts
and by the  different  parties  hereto on separate  counterparts,  each of which
counterparts when executed and delivered shall be an original,  but all of which
shall together constitute one and the same instrument.

               3.  This  Amendment  shall be  governed  by,  and  construed  and
enforced in accordance  with the Laws of the State of New York without regard to
its principles of conflicts of law.

               4. This Amendment shall become effective as of the date first set
forth above upon the execution and delivery hereof by the Company, Purchaser and
Required Holders.

               5.  From and after the date hereof,  all  references  in the SS&R
Agreement  shall be deemed to be  references  to the SS&R  Agreement  as amended
hereby.


                            [SIGNATURE PAGE FOLLOWS]



<PAGE>




               IN WITNESS  WHEREOF,  the parties  hereto have caused  their duly
authorized  officers to execute and deliver this  Amendment as of the date first
above written.

                                     OUTSOURCING SOLUTIONS INC.


                                     By:
                                        ----------------------------------------
                                        Name:
                                        Title:


<PAGE>


                                     MADISON DEARBORN CAPITAL PARTNERS III, L.P.


                                     By:  Madison Dearborn Partners III, L.P.
                                            Its General Partners

                                         By:  Madison Dearborn Partners, Inc.
                                              Its General Partner


                                              By:
                                                 -------------------------------
                                                 Name:
                                                 Title:


<PAGE>


                                     McCOWN De LEEUW & CO.  III, L.P.

                                     By:  MDC Management Company III, L.P.
                                             its General Partner



                                     By
                                        ----------------------------------------
                                        Name:  David De Leeuw
                                        Title:




                                     McCOWN De LEEUW & CO.  III EUROPE, L.P.

                                     By:  MDC Management Company IIIE, L.P.
                                             its General Partner



                                     By
                                        ----------------------------------------
                                        Name:  David De Leeuw
                                        Title:



                                   McCOWN De LEEUW & CO.  III (ASIA), L.P.

                                     By:  MDC Management Company IIIA, L.P.
                                            its General Partner



                                     By
                                        ----------------------------------------
                                        Name:  David De Leeuw
                                        Title:




                                    GAMMA FUND, L.L.C.




                                     By
                                        ----------------------------------------
                                        Name:  David De Leeuw
                                        Title:





<PAGE>


                                     RAINBOW TRUST ONE



                                     By
                                        ----------------------------------------
                                        Name:
                                        Title:




                                     RAINBOW TRUST TWO



                                     By
                                        ----------------------------------------
                                        Name:
                                        Title:




                                     MLQ INVESTORS, L.P.



                                     By
                                        ----------------------------------------
                                        Name: Steve Mnuchin
                                        Title:




                                     By
                                        ----------------------------------------
                                        Name:  Timothy G. Beffa





                                     By
                                        ----------------------------------------
                                        Name:  Patrick Carroll





                                     By
                                        ----------------------------------------
                                        Name:  Michael Di Marco




                                     By
                                        ----------------------------------------
                                        Name:  Bryan Faliero





                                     By
                                        ----------------------------------------
                                        Name:  Eric R. Fencl





                                     By
                                        ----------------------------------------
                                        Name:  Dennis Grady





                                     By
                                        ----------------------------------------
                                        Name:  Michael Meyer





                                     By
                                        ----------------------------------------
                                        Name:  C. Bradford McLeod





                                     By
                                        ----------------------------------------
                                        Name:  Jon Mazzoli





                                     By
                                        ----------------------------------------
                                        Name:  Michael Staed




                                     By
                                        ----------------------------------------
                                        Name:  Gary L. Weller





                                     RESURGENS OSI PARTNERS



                                     By
                                        ----------------------------------------
                                        Name:
                                        Title:





                                     By
                                        ----------------------------------------
                                        Name:  John A. Topping




                                     By
                                        ----------------------------------------
                                        Name:  R. Chad Kapfhamer






                                     By
                                        ----------------------------------------
                                        Name:  David B. Kreiss







                                     By
                                        ----------------------------------------
                                        Name:  Gregory M. Shelton






                                     By
                                        ----------------------------------------
                                        Name:  Willard L. Fancher






                                        By
                                        ----------------------------------------
                                        Name: Gerald Weinberg




                                    By
                                        ----------------------------------------
                                        Name: Peter C. Rosvall



                                     STEWART  M.  LANDEFELD  AS   CUSTODIAN  FOR
                                     ALISON  W.  ROSVALL  UNDER  THE  WASHINGTON
                                     UNIFORM TRANSFERS TO MINORS ACT


                                     By
                                        ----------------------------------------
                                        Name:
                                        Title:



                                     STEWART M. LANDEFELD AS CUSTODIAN FOR JAMIE
                                     L. ROSVALL  UNDER  THE  WASHINGTON  UNIFORM
                                     TRANSFERS TO MINORS ACT


                                     By
                                        ----------------------------------------
                                        Name:
                                        Title:


                                 By
                                        ----------------------------------------
                                        Name:  Alan M. Miller




                                  HELLER FINANCIAL, INC.



                                     By
                                        ----------------------------------------
                                        Name:  Mark Hutchings
                                        Title:



                                     By
                                        ----------------------------------------
                                        Name:  Sheila Weimer
                                        Title:




                                     By
                                        ----------------------------------------
                                        Name:  C.L. Jeffrey




                                     CHASE EQUITY ASSOCIATES, L.P.



                                     By
                                        ----------------------------------------
                                        Name:  Michael R. Hannon
                                        Title: General Partner
                                                 Chase Capital Partners




                                     CLIPPER CAPITAL ASSOCIATES, L.P.



                                     By
                                        ----------------------------------------
                                        Name:  Eugene P. Lynch
                                        Title:




                                   CLIPPER/MERCHANT PARTNERS, L.P.



                                     By
                                        ----------------------------------------
                                        Name:  Eugene P. Lynch
                                        Title:






                                     CLIPPER/MERBAN, L.P.


                                     By
                                        ----------------------------------------
                                        Name:  Eugene P. Lynch
                                        Title:




                                     CLIPPER EQUITY PARTNERS I, L.P.



                                     By
                                        ----------------------------------------
                                        Name: Eugene P. Lynch
                                        Title:




                                     CLIPPER/EUROPEAN RE, L.P.



                                     By
                                        ----------------------------------------
                                        Name:  Eugene P. Lynch
                                        Title:



                                    CS FIRST BOSTON MERCHANT
                                     INVESTMENTS 1995/96, L.P.



                                     By:
                                        ----------------------------------------
                                        Name:  Eugene P. Lynch
                                        Title:




                                 By
                                        ----------------------------------------
                                        Name:  Nathan Pearson




                                     By
                                        ----------------------------------------
                                        Name:  R. Hunt Greene




                                     By
                                        ----------------------------------------
                                        Name:  Brian L. Holcomb



                                     By
                                        ----------------------------------------
                                        Name:  Charles B. Lannin




                                     By
                                        ----------------------------------------
                                        Name:  Steven L. Berg





                                     By
                                        ----------------------------------------
                                        Name:  David Burton




                                     By
                                        ----------------------------------------
                                        Name:  Raymond Henning





                                     By
                                        ----------------------------------------
                                        Name:  Jerome Goodman





                                     By
                                        ----------------------------------------
                                        Name:  Peter Goodman





                                     By
                                        ----------------------------------------
                                        Name:  Abbey Goodman





                                     By
                                        ----------------------------------------
                                        Name:  Kevin Goodman







                                     By
                                        ----------------------------------------
                                        Name:  David Klein



                                     By
                                        ----------------------------------------
                                        Name:  Gordon T. Boyd




                                     By
                                        ----------------------------------------
                                        Name:  Paul J. Zeman



                                     By
                                        ----------------------------------------
                                        Name:  Linda P. Gadola



                           OUTSOURCING SOLUTIONS INC.

                             STOCKHOLDERS AGREEMENT


     THIS AGREEMENT is made as of December 10, 1999, among Outsourcing Solutions
Inc., a Delaware corporation (the "Company"),  Madison Dearborn Capital Partners
III, L.P. (the "Principal Investor"),  Madison Dearborn Special Equity III, L.P.
("MDSE"),  Special Advisers Fund I, LLC ("SA"), Ares Leveraged  Investment Fund,
L.P.  ("Ares I"),  Ares  Leveraged  Investment  Fund II, L.P.,  ("Ares II"),  DB
Capital  Investors,  L.P. ("DB"),  First Union Investors,  Inc. ("First Union"),
Abbott Capital 1330 Investors II, L.P. ("Abbott"), Abbott Capital Private Equity
Fund III,  L.P.  ("Abbott  III"),  BNY Partners  Fund,  L.L.C.  ("BNY"),  Heller
Financial, Inc. ("Heller"),  Magnetite Asset Investors L.L.C. ("Magnetite"), FBR
Financial  Fund  II,  L.P.  ("FBR")  and  Harvest  Opportunity  Partners,   L.P.
("Harvest," and,  together with the Principal  Investor,  MDSE, SA, Ares I, Ares
II, DB, First Union,  Abbott,  Abbott III, BNY, Heller,  Magnetite,  FBR and any
other Person that executes a counterpart to this Agreement from  time-to-time in
such capacity,  the "Investors"),  each of the stockholders  listed on Exhibit A
attached hereto (including stockholders who acquire capital stock of the Company
after the date hereof and execute a counterpart  to this  Agreement or otherwise
agree  to  be  bound  by  this  Agreement,  the  "Stockholders"),  each  of  the
optionholders  listed on Exhibit B attached hereto (including  optionholders who
acquire  options to purchase  capital stock of the Company after the date hereof
and execute a counterpart  to this  Agreement or otherwise  agree to be bound by
this Agreement,  the "Optionholders")  and each of the warrantholders  listed on
Exhibit C attached hereto (including  warrantholders who acquire warrants of the
Company  after the date hereof and execute a  counterpart  to this  Agreement or
otherwise  agree to be  bound  by this  Agreement,  the  "Warrantholders").  The
Investors,  the  Stockholders,  the  Optionholders  and the  Warrantholders  are
collectively  referred to as the "OSI  Stockholders" and individually as an "OSI
Stockholder." Capitalized terms used herein are defined in paragraph 12 hereof.

        The Company, certain of the OSI Stockholders,  and others are parties to
a Stock  Subscription  and Redemption  Agreement dated as of October 8, 1999, as
amended as of the date hereof (the "Recapitalization  Agreement"). The execution
and  delivery of this  Agreement by the Company and the OSI  Stockholders  party
thereto is a  condition  to the  Closing  (as  defined  in the  Recapitalization
Agreement) of the Recapitalization Agreement.

        The Company and Ares I, Ares II, DB,  First Union,  Abbott,  Abbott III,
BNY, Heller and Magnetite  (collectively the "Unit Purchasers") are parties to a
Purchase  Agreement,  dated as of the date  hereof (the  "Purchase  Agreement"),
wherein,  inter alia, the Unit Purchasers are acquiring certain shares of Common
Stock (the "Unit Common  Shares").  The execution and delivery of this Agreement
by the  Company  and the  parties  hereto is a  condition  to the closing of the
Purchase Agreement.

               The Company, the Principal Investor, and DB, First Union, Abbott,
Abbott III, BNY, FBR and Harvest  (collectively the "Co-Invest  Purchasers") are
parties  to an Assignment  and  Stock Purchase  Agreement,  dated as of the date
hereof   (the   "Assignment  Agreement")  wherein,  inter  alia,  the  Co-Invest
Purchasers are acquiring  certain shares of Common  Stock (the "Co-Invest Common
Shares").

               The  Company and the OSI  Stockholders  desire to enter into this
Agreement for the purposes, among others, of (i) establishing the composition of
the Company's Board of Directors (the "Board"),  (ii) assuring continuity in the
management and ownership of the Company,  (iii) limiting the manner and terms by
which the OSI Stockholders'  Common Stock may be transferred,  and (iv) granting
certain registration rights to the OSI Stockholders.

               NOW,   THEREFORE,   in  consideration  of  the  mutual  covenants
contained  herein and other good and  valuable  consideration,  the  receipt and
sufficiency  of which are hereby  acknowledged,  the  parties to this  Agreement
hereby agree as follows:

1.      Board of Directors.

(a) From and after the  Closing  and until the  provisions  of this  paragraph 1
cease to be effective  pursuant to 1(d) below, each OSI Stockholder,  other than
the Rollover  Stockholders,  shall vote all of his,  her or its OSI  Stockholder
Shares which are voting  shares and any other voting  securities  of the Company
over which such OSI Stockholder has voting control (other than Senior  Preferred
Stock)  and shall  take all other  necessary  or  desirable  actions  within his
control (whether in his, her or its capacity as a stockholder,  director, member
of a board  committee  or officer of the Company or  otherwise,  and  including,
without limitation, attendance at meetings in person or by proxy for purposes of
obtaining a quorum and execution of written  consents in lieu of meetings),  and
the Company  shall take all  necessary or desirable  actions  within its control
(including, without limitation, calling special board and stockholder meetings),
so that:

        (i)    the authorized number of directors  on the Board to be elected by
the  holders  of  Common Stock shall be  established at  such number as shall be
determined  from time to time in the sole  discretion  of the Principal Investor
(it  being  understood  that upon the  occurrence of a Voting Rights  Triggering
Event (as  defined  in  the  Certificate  of  Designation) the holders of Senior
Preferred Stock may elect an additional two or more directors in accordance with
the terms thereof);

        (ii)  the following individuals shall be elected to the Board by holders
of the Common Stock:

        (A)    one  individual  designated  by the  Principal  Investor who is a
               member of the Company's  management (the "Management  Director"),
               provided  that until the first  annual  meeting of the  Company's
               stockholders,   Timothy  Beffa  shall  serve  as  the  Management
               Director;

        (B)    all other  individuals designated by the Principal  Investor (the
               "Principal Investor Directors"), who shall initially be Paul Wood
               and Timothy  Hurd;  provided  that  the  Principal  Investor  may
               authorize   in   writing   one   or  more other Persons  (each an
               "Authorized   Person")  to  designate  one  or  more   additional
               individuals  to   be   elected   to the   Board on such terms and
               conditions as the Principal Investor shall  determine in its sole
               discretion  (provided,  that  any such  Authorized  Person  shall
               in writing to such  designation  and related obligations pursuant
               to Section 3(c));

        (iii)  the  removal  from the  Board  (with  or  without  cause)  of any
individual  designated  hereunder  by the  Principal  Investor  shall  be at the
Principal  Investor's  written  request (or the written request of an Authorized
Person in the case of an individual  designated by such Authorized Person),  but
only upon such written request and under no other  circumstances,  provided that
if any director elected  pursuant to subparagraph  (ii)(A) above ceases to be an
employee of the Company  and its  Subsidiaries,  he or she shall be removed as a
director promptly after his or her employment ceases; and

        (iv) in the  event  that  any  individual  designated  hereunder  by the
Principal  Investor  ceases to serve as a member of the Board during his term of
office,  the  resulting  vacancy on the Board  shall be filled by an  individual
designated  by the  Principal  Investor (or by an  individual  designated  by an
Authorized  Person in the case  where the  representative  ceasing to serve as a
member of the Board was designated by such Authorized Person),  provided that in
the  event  the  Management  Director  ceases  to serve as a member of the Board
during his term of office, the resulting vacancy on the Board shall be filled by
a member of the Company's management designated by the Principal Investor.

        (b) The Company shall pay the reasonable out-of-pocket expenses incurred
by each  director  (including  any  director  elected  by  holders of the Senior
Preferred Stock in accordance with the Certificate of Designation) in connection
with attending the meetings of the Board and any committee thereof.

        (c)  If the  Principal  Investor  (or an  Authorized  Person)  fails  to
designate an  individual  to fill a  directorship  pursuant to the terms of this
paragraph  1, the  individual  previously  holding  such  directorship  shall be
elected to such position,  or if such individual fails or declines to serve, the
election  of an  individual  to  such  directorship  shall  be  accomplished  in
accordance with the Company's  Bylaws and applicable law;  provided that the OSI
Stockholders shall vote to remove any such individual the Principal Investor (or
the Authorized  Person,  if applicable) so directs in accordance  with paragraph
1(a)(iii).

        (d) The  provisions set forth in this paragraph 1 shall remain in effect
until the consummation of a Qualified Public Offering.

        2.  Representations and Warranties.  Each OSI Stockholder represents and
warrants as to itself that (i) such OSI  Stockholder  is the record owner of the
number of OSI Stockholder  Shares set forth opposite his, her or its name on the
applicable   Exhibit  attached  hereto,   (ii)  this  Agreement  has  been  duly
authorized,  executed and delivered by such OSI  Stockholder and constitutes the
valid and binding obligation of such OSI Stockholder,  enforceable in accordance
with its terms,  and (iii) such OSI  Stockholder  has not  granted  and is not a
party to any proxy,  voting trust or other agreement which is inconsistent with,
conflicts  with or violates any  provision of this  Agreement.  No holder of OSI
Stockholder  Shares shall grant any proxy or become party to any voting trust or
other  agreement  which is  inconsistent  with,  conflicts  with or violates any
provision of this  Agreement.  The Company  represents  and  warrants  that this
Agreement  has been duly  authorized,  executed and delivered by the Company and
constitutes  the valid and binding  obligation  of the Company,  enforceable  in
accordance with its terms

        3.  Restrictions on Transfer of OSI Stockholder Shares.

        (a) Transfer of OSI  Stockholder  Shares.  No holder of OSI  Stockholder
Shares shall sell,  transfer,  assign,  pledge or otherwise  dispose of (whether
with or without  consideration  and whether  voluntarily or  involuntarily or by
operation  of law) any  interest in his,  her or its OSI  Stockholder  Shares (a
"Transfer"),  except  pursuant to the  provisions of this  paragraph 3, or, with
respect  to any OSI  Stockholder  other  than  the  Principal  Investor  and its
Affiliates,  with the prior written  approval of the Principal  Investor,  which
approval  shall  not  be  unreasonably  withheld  (but  which  approval  may  be
conditioned  upon  the  transferee  agreeing  to be  bound  by this  Agreement);
provided, however, that the Principal Investor may withhold such approval in its
sole  discretion  with regard to any proposed  Transfer to a  Competitor,  or an
affiliate of a Competitor, of the Company.

        (b) Drag-Along Rights.

            (i) If the  Board  and the holders  of a  majority of the  shares of
Common  Stock then  outstanding  approve  a Sale of the  Company  (an  "Approved
Sale"),  each  OSI Stockholder and each holder of OSI Stockholder  Shares  shall
vote for, consent to and take all actions required in connection with and  raise
no objections against such Approved Sale.  If the Approved Sale is structured as
a (A) merger or consolidation, each holder of OSI Stockholder Shares shall waive
any dissenters' rights,  appraisal  rights or similar rights in connection  with
such   merger  or  consolidation  or (B)  sale  of  stock,  each  holder of  OSI
Stockholder  Shares shall agree to sell all of his OSI  Stockholder  Shares  and
rights  to  acquire OSI Stockholder  Shares,  in each case on the same terms and
conditions  approved by the Board and  applicable  to all holders  of the Common
Stock then  outstanding.  Each holder of OSI  Stockholder  Shares shall take all
necessary  or desirable  actions  in  connection  with  the  consummation of the
Approved Sale as requested by the Company.

            (ii) The  obligations of the  holders of OSI Stockholder Shares with
respect to the Approved Sale of the Company are subject to the  satisfaction  of
the following  conditions:  (A) upon the consummation of the Approved Sale, each
OSI  Stockholder  and  each  holder  of OSI  Stockholder  Shares  (in his or her
capacity as such) shall have the right to receive the same terms, conditions and
form of  consideration  with respect to such OSI Stockholder  Shares (and in the
same  proportion  of the aggregate  consideration  with respect to such Approved
Sale  that  such  holder  would  have  received  if the OSI  Stockholder  Shares
constituted all of the issued and  outstanding  capital stock of the Company and
if such aggregate  consideration had been distributed by the Company in complete
liquidation  pursuant to the rights and  preferences  set forth in the Company's
Certificate of  Incorporation  as in effect  immediately  prior to such Approved
Sale);  (B) if any  holders  of a class of OSI  Stockholder  Shares are given an
option as to the form and amount of consideration to be received, each holder of
such class of OSI Stockholder Shares shall be given the same option; and

        (c) each  holder of then currently exercisable rights to acquire  shares
of a class of OSI Stockholder Shares shall be given an opportunity to either (i)
exercise  such  rights  prior  to the  consummation  of the  Approved  Sale  and
participate in such sale as holders of such class of OSI  Stockholder  Shares or
(ii) upon the  consummation  of the Approved Sale,  receive in exchange for such
rights  consideration equal to the amount determined by multiplying (1) the same
amount of consideration per share of a class of OSI Stockholder  Shares received
by  holders  of such  class of OSI  Stockholder  Shares in  connection  with the
Approved Sale less the exercise price per share of such class of OSI Stockholder
Shares of such rights to acquire such class of OSI Stockholder Shares by (2) the
number of shares of such class of OSI  Stockholder  Shares  represented  by such
rights assuming such rights were exercised as of the date of consummation of the
Approved  Sale;  provided,  however,  that if the purchaser in any Approved Sale
desires to have some or all OSI  Stockholders  who are members of the  Company's
management retain or rollover some or all of their OSI Stockholder Shares and/or
desires to have the Principal  Investor and/or other  specified  stockholders of
the Company  retain or rollover some or all of their OSI  Stockholder  Shares in
order  to  qualify  the  Approved  Sale  for  recapitalization  accounting,  the
foregoing  provisions  in (A),  (B) and (C) shall not apply to the extent of any
such retention or rollover;  provided further,  however, that no OSI Stockholder
shall be required by this  Agreement,  without  such OSI  Stockholder's  written
consent,  to retain or  rollover  some or all of their OSI  Stockholder  Shares,
except in a merger in which all  stockholders are required to be treated equally
with respect to such retention or rollover.

        (iii) Each OSI Stockholder will bear,  and shall not be required to bear
more than,  his or its pro rata share (based upon the number of OSI  Stockholder
Shares to be sold) of the costs of any sale of OSI  Stockholder  Shares pursuant
to an Approved Sale to the extent such costs are incurred for the benefit of all
such holders of OSI Stockholder Shares and are not otherwise paid by the Company
or the acquiring party;  provided that no such OSI Stockholder shall be required
to make any such payment  unless the  Principal  Investor is required to pay its
pro rata share. Costs incurred by the holders of OSI Stockholder Shares on their
own  behalf  will  not be  considered  costs  of the  Approved  Sale.  Each  OSI
Stockholder  transferring  OSI  Stockholder  Shares pursuant to an Approved Sale
shall be  obligated  to join on a pro rata  basis  (based  on the  number of OSI
Stockholder Shares to be sold) in any  indemnification or other obligations that
are part of the terms and  conditions  of the Approved Sale (other than any such
obligations that relate  specifically to a particular OSI  Stockholder,  such as
indemnification  with respect to representations  and warranties given by an OSI
Stockholder  regarding  such OSI  Stockholder's  title to and  ownership  of OSI
Stockholder Shares).  Notwithstanding the foregoing, no OSI Stockholder shall be
obligated in  connection  with any  Approved  Sale to agree to indemnify or hold
harmless the transferees in an amount in excess of the net proceeds paid to such
OSI Stockholder in connection with the Approved Sale.

        (c) Co-Sale Rights.

        (i) In the  event  that the  Principal  Investor  or its  Afilliates (as
defined  in  paragraph  3(d)  but not  including  its  limited  partners)  or an
Authorized Person or its Affiliates (any of the above the "Transferring Holder")
propose to effect a direct or indirect Transfer (other than a Permitted Transfer
as defined in paragraph 3(d)) of OSI Stockholder Shares, the Transferring Holder
shall promptly give written notice (the "Co-Sale Notice") to the Company and the
other OSI  Stockholders  at least 30 days prior to the closing of such Transfer.
The Co-Sale  Notice shall  describe in reasonable  detail the proposed  Transfer
including,  without  limitation,  the name of,  and the number (by class) of OSI
Stockholder  Shares to be purchased by, the  transferee,  the purchase  price of
each OSI  Stockholder  Share to be sold,  the number of shares the  Transferring
Holder  proposes to Transfer,  any other terms of the proposed  Transfer and the
date the proposed Transfer will be consummated, it being understood that if such
proposed  Transfer by the Transferring  Holder is in a public offering under the
Securities  Act and the  provisions  of paragraph 6 apply,  then this  paragraph
3(c)(i) shall not apply.

        (ii) Each  other  OSI  Stockholder  may  elect  to  participate  in  the
contemplated   Transfer  by  delivering   irrevocable   written  notice  to  the
Transferring  Holder setting forth the number of OSI Stockholder Shares such OSI
Stockholder  desires to sell in the  contemplated  Transfer within 20 days after
receipt  of the  Co-Sale  Notice.  If  any  OSI  Stockholders  have  elected  to
participate in such Transfer  (each,  a  "Participant"),  each such  Participant
(subject  in the case of  Optionholders  and  Warrantholders  to the  Option  or
Warrant being  exercisable  and to the payment by such holder of the  applicable
exercise price) shall be entitled to sell in the contemplated  Transfer,  at the
same price and on the same  terms as the  Transferring  Holder,  a number of OSI
Stockholder  Shares  equal to the  product  of (A) the  quotient  determined  by
dividing the percentage of OSI Stockholder  Shares owned by such  Participant by
the aggregate  percentage of OSI  Stockholder  Shares owned by the  Transferring
Holder and all Participants  and (B) the number of OSI Stockholder  Shares to be
sold in the contemplated Transfer.

               For example, if the Co-Sale Notice contemplated a sale of 100 OSI
               Stockholder  Shares  by  the  Transferring  Holder,  and  if  the
               Transferring  Holder at such time own 30% of all OSI  Stockholder
               Shares  and if the  Participants  own 20% of all OSI  Stockholder
               Shares,  the  Transferring  Holder  would be  entitled to sell 60
               shares  (30% / 50% x 100 shares)  and the  Participants  would be
               entitled to sell 40 shares (20% / 50% x 100 shares).

        (iii) The  Transferring   Holder shall  use  reasonable  best efforts to
obtain the agreement of the prospective  transferee(s)  to the  participation of
the Participants in any contemplated  Transfer,  and the Transferring Holder may
not Transfer any of their  respective OSI Stockholder  Shares to the prospective
transferee(s)   if  the   prospective   transferee(s)   declines  to  allow  the
participation of the Participants in accordance with the foregoing formula.

        (iv) Each  Participant  will bear its  pro rata  share (based  upon  the
number of  shares sold) of the  reasonable costs  of any sale of OSI Stockholder
Shares  pursuant  to a sale  subject to this  paragraph  3(c) to the extent such
costs are incurred for the benefit of all selling OSI  Stockholders  and are not
otherwise paid by the Company or the acquiring party; provided, that no such OSI
Stockholder  shall be required  to make any such  payment  unless the  Principal
Investor  is  required  to pay its pro rata  share.  Costs  incurred  by the OSI
Stockholders on their own behalf will not be considered costs of the transaction
hereunder.

        (d) Permitted Transfers.  The restrictions set forth in this paragraph 3
shall not apply with  respect to any Transfer of OSI  Stockholder  Shares by any
OSI Stockholder (i) to the Company,  (ii) in the case of any OSI Stockholder who
is a natural person,  pursuant to applicable laws of descent and distribution or
among such OSI Stockholder's Family Group or Affiliates, as applicable, (iii) in
the  case  of  an  OSI  Stockholder  or  Warrantholder  that  is a  corporation,
partnership or limited liability company, to its Affiliates, (iv) in the case of
the Investors, to their respective officers,  directors,  employees, partners or
Affiliates or to other Investors,  (v) as to any OSI Stockholder,  pursuant to a
Public Sale,  (vi) in the case of the Unit Purchasers and their  Affiliates,  of
Unit Common  Shares to any Person in  accordance  with the  Purchase  Agreement,
(vii) in the case of the Co-Invest Purchasers and their Affiliates, of Co-Invest
Common  Shares to any Person in accordance  with  paragraph 8, and (viii) in the
case of the Principal Investor and its Affiliates,  to any Person, provided that
immediately  after such transfer the Principal  Investor and its  Affiliates own
not less than sixty  percent  (60%) of the  outstanding  shares of the Company's
Common  Stock  (collectively  referred  to herein as  "Permitted  Transferees");
provided that the  restrictions  contained in this paragraph 3 shall continue to
be applicable to the OSI Stockholder  Shares after any such Transfer (other than
a Transfer to the Company or as provided in paragraph 3(e));  provided,  further
that the  transferees  of such OSI  Stockholder  Shares  (other than in the case
where the Company is the transferee) shall have agreed in writing to be bound by
the  provisions  of this  Agreement  affecting  the OSI  Stockholder  Shares  so
transferred;  provided,  further that the provision in  subparagraphs  3(d)(ii),
(iii) or (viii) shall not apply to Transfers by a Rollover  Stockholder which is
a  partnership  or  the  Principal  Investor  to  a  partner  of  such  Rollover
Stockholder  or Principal  Investor until such time as there has been an initial
public offering of the Company's securities (in which event such OSI Stockholder
Shares will remain  subject to the other terms hereof,  including  paragraph 4);
provided,  further that the restrictions set forth in this paragraph 3 shall not
apply with respect to the execution by an OSI  Stockholder of, and any Transfers
pursuant  to, the Pledge or the  Senior  Credit  Pledge.  For  purposes  of this
Agreement,  "Family  Group"  means as to any OSI  Stockholder  who is a  natural
person his or her spouse and  descendants  (whether  natural or adopted) and any
trust solely for the benefit of such OSI Stockholder or his or her spouse and/or
descendants,  and  "Affiliate"  of an OSI  Stockholder  means any other  Person,
directly or indirectly  controlling,  controlled by or under common control with
such  OSI  Stockholder  and  any  partner  of  an  OSI  Stockholder  which  is a
partnership  and any  officer  or  director  of any OSI  Stockholder  which is a
corporation or other entity.

               Any Affiliate of an OSI Stockholder (other than a natural person)
who receives any OSI  Stockholder  Shares shall  Transfer  such OSI  Stockholder
Shares  to the OSI  Stockholder  from  whom  the  OSI  Stockholder  Shares  were
originally  received or acquired  within 5 days after ceasing to be an Affiliate
of such OSI Stockholder.

               Notwithstanding  anything in this  Agreement to the contrary,  no
Rollover  Stockholder  which is a party to the Pledge shall Transfer any of his,
her or its OSI Stockholder Shares until such time as such OSI Stockholder Shares
are no longer subject to the Pledge,  at which time such OSI Stockholder  Shares
may be Transferred pursuant to the terms of this paragraph 3.

        (e) Termination  of  Restrictions.  The  restrictions  set forth in this
paragraph 3 shall continue with respect to each OSI Stockholder  Share until the
earlier of (i) the date on which such OSI Stockholder Share has been transferred
in a Public  Sale,  (ii) the date on which such OSI  Stockholder  Share has been
transferred  pursuant to this  paragraph  3 (other  than a transfer  pursuant to
subparagraph 3(d) and other than a transfer  approved by the Principal  Investor
pursuant to paragraph  3(a) on the  condition  that the  transferee  agree to be
bound  by this  Agreement),  (iii)  the  tenth  anniversary  of the date of this
Agreement or (iv) the consummation of a Qualified Public Offering.

        4.  Holdback Agreement. No holder of OSI Stockholder Shares shall effect
any public sale or distribution  of any OSI  Stockholder  Shares or of any other
capital  stock or  equity  securities  of the  Company  (other  than the  Senior
Preferred  Stock),  or  any  securities  convertible  into  or  exchangeable  or
exercisable for such stock or securities, during the seven days prior to and the
180-day  period  beginning  on the  effective  date of any  underwritten  public
offering of capital stock (or securities  convertible  into or  exchageable  for
capital stock) (other than the Senior Preferred Stock) of the Company unless the
underwriters  managing the registration  otherwise agree. This paragraph 4 shall
remain in effect with respect to each OSI Stockholder Share until earlier of (a)
the date on which such OSI  Stockholder  Share has been  transferred in a Public
Sale,  or (b) the  ninetieth  (90th) day  following  the  closing of a Qualified
Public  Offering;  provided,  however,  that for each holder of OSI  Stockholder
Shares  who is an  employee  of the  Company at the time of a  Qualified  Public
Offering  or who is  not an  Independent  Third  Party  immediately  after  such
Qualified Public  Offering,  the restrictions on the transfer of OSI Stockholder
Shares set forth in this paragraph 4 shall terminate only upon (a) above.

        5.  Call Upon Termination of Management Stockholder's Employment.

        (a)  Notwithstanding  any other  provision  of  this  Agreement  to  the
contrary,  upon the death,  disability,  retirement or termination of employment
(each a "Call Event") of any Management  Stockholder  employed immediately prior
to such Call Event by the  Company  or any of the  Company's  Subsidiaries,  the
Company or its designee  shall, on terms and subject to the conditions set forth
in this paragraph 5, have the right (the "Management Call") at the option of the
Company,  to  purchase  all but not less than all of the Call  Shares and Vested
Stock Options held by such Management Stockholder,  and any Permitted Transferee
of Call  Shares or Vested  Stock  Options  of such  Management  Stockholder,  by
delivering written notice to such Management Stockholder or his or her Permitted
Transferees, within 60 days after the occurrence of the Call Event. The offering
price for the Call  Shares or Vested  Stock  Options  offered  pursuant  to this
paragraph  5 shall be equal to the Fair  Market  Value of such  Call  Shares  or
Vested Stock Options at such time. As used in this  Agreement,  the "Fair Market
Value" of any OSI Stockholder Shares (including Call Shares) or any Vested Stock
Options  shall be as  determined  in good faith by the Board of Directors of the
Company (without discount for lack of marketability or minority interest).

        (b) If  the  Company  shall  elect  to  exercise the  Management Call in
accordance  with this  paragraph  5, the closing of the  purchase by the Company
shall  take place no later than 45 days  after the  exercise  of the  Management
Call, which time in the case of the death of a Management Stockholder may at the
Company's  election be  extended  to provide  for probate of such  Stockholder's
estate.  On the  date  scheduled  for  such  closing,  the  price  for  the  OSI
Stockholder  Shares or Vested Stock Options subject to the Management Call shall
be paid in full to the  Management  Stockholder  holding  such  OSI  Stockholder
Shares  (including,  if  applicable,  such OSI  Stockholder  Shares  held by any
Permitted  Transferee  of such  Management  Stockholder)  by the  Company or its
designee against delivery of a certificate or certificates,  as the case may be,
representing  the purchased  shares in proper form for  transfer.  In connection
with such closing,  such Management  Stockholder and/or Permitted Transferee (as
the  case  may be)  shall  warrant  to the  Company  or its  designee  good  and
marketable  title to the  purchased  OSI  Stockholder  Shares  or  Vested  Stock
Options, free and clear of all claims, liens, charges, encumbrances and security
interests of any nature whatsoever except those under this Agreement.

        6.     Piggyback Registration Rights.

        (a) Right to Piggyback. Whenever the Company proposes to register any of
its Common Stock under the Securities Act (other than a registration on Form S-4
or S-8 or any successor or similar  forms) for the account of the Company or any
other  Person,  and  the  registration  form  to be  used  may be  used  for the
registration of OSI Stockholder Shares (a "Piggyback Registration"), the Company
will give prompt written notice to all holders of OSI Stockholder  Shares of its
intention to effect such a registration and, subject to paragraphs 6(c) and 6(d)
below, will include in such registration all OSI Stockholder Shares with respect
to which the Company has received written requests for inclusion  therein within
15 days after the receipt of the Company's notice.

        (b) Piggyback Expenses.   In  all Piggyback Registrations, all costs and
expenses  incident  to the  Company's  performance  of or  compliance  with this
paragraph 6, including,  without  limitation,  all registration and filing fees,
fees and  expenses of  compliance  with  securities  or blue sky laws,  printing
expenses, messenger and delivery expenses, fees and disbursements of custodians,
fees and disbursements of counsel for the Company, and all independent certified
public  accountants,  underwriters  (excluding  discounts and commissions),  and
other  persons  retained or employed by the  Company  (all such  expenses  being
herein called "Registration Expenses") will be paid by the Company.

        (c) Priority  on  Registrations.  If  a  Piggyback  Registration  is  an
underwritten  registration,  and the managing underwriters advise the Company in
writing  (with  a copy to  each  party  hereto  requesting  registration  of OSI
Stockholder Shares) that, in their opinion,  the number of securities  requested
to be included in such registration exceeds the number which can be sold in such
offering without  adversely  affecting the  marketability of such offering,  the
Company  will  include  in such  registration  (1)  with  respect  to a  primary
registration:  (a) first,  the securities that the Company proposes to sell, and
(b)  second,  the  OSI  Stockholder  Shares  requested  to be  included  in such
registration  pursuant  to this  Section 6  together  with any other  holders of
securities to whom registration rights may hereafter be granted,  pro rata among
the  holders  thereof  on the basis of the number of OSI  Stockholder  Shares or
other securities owned by each such holder,  and (2) with respect to a secondary
registration:  (a)  first,  the shares of  capital  stock of the  Company of any
stockholder  exercising  his, her or its right to include his, her or its shares
of Common Stock in a Demand  Registration,  and (b) second,  the OSI Stockholder
Shares requested to be included in such registration  pursuant to this Section 6
together with any other holders of  securities to whom  registration  rights may
hereafter  be granted,  pro rata among the  holders  thereof on the basis of the
number of OSI Stockholder Shares or other securities owned by each such holder .
If,  as a result of the  proration  provisions  of this  Section  6(c),  any OSI
Stockholder  shall not be entitled to include  all OSI  Stockholder  Shares in a
Piggyback  Registration  that such OSI Stockholder has requested to be included,
such OSI  Stockholder  may elect to  withdraw  his  request to  include  its OSI
Stockholder Shares in such registration (a "Withdrawal Election"); provided that
a Withdrawal  Election shall be made prior to the  effectiveness  of the related
registration  statement and shall be irrevocable  and, after making a Withdrawal
Election,  an OSI Stockholder  shall no longer have any right to include its OSI
Stockholder Shares in the registration as to which such Withdrawal  Election was
made.

        (d) Withdrawal by Company.  If, at any time  after  giving notice of its
intention to register any of its  securities as set forth in paragraph  6(a) and
before the effective  date of such  registration  statement  filed in connection
with such  registration,  the Company shall  determine,  for any reason,  not to
register such securities,  the Company may, at its sole discretion,  give prompt
written notice of such  determination  to each holder of OSI Stockholder  Shares
and  thereupon  shall  be  relieved  of  its  obligation  to  register  any  OSI
Stockholder  Shares  in  connection  with  such  registration  (but not from its
obligation to pay the Registration  Expenses in connection therewith as provided
herein).

        7.     Grant of Preemptive Rights.

        (a) If the Company  issues New Securities  to any Person (such Person an
"Acquiring  Person") at a subscription,  offering,  exercise or conversion price
lower than either (x) the Fair Market  Value (as defined in  paragraph  5(a)) of
such New  Securities at the time such New Securities are issued or (y) the price
per Unit Common  Share as set forth in Section  2.04 of the  Purchase  Agreement
(equitably  adjusted for stock splits,  stock dividends,  stock combinations and
similar  events),  then the Company hereby grants each Rollover  Stockholder and
each Investor and/or its respective  Affiliates,  as the case may be, so long as
such Investor and/or its Affiliates  beneficially owns 35% or more of the shares
of Common Stock  issued to such  Investor or its  Affiliates  on the date hereof
(collectively with the Rollover Stockholders, the "Right A Holders"), preemptive
rights to purchase a pro rata portion of such New  Securities  at the same price
and on the same terms and conditions  offered to such Acquiring  Person.  In the
event (and on each  occasion)  that the Company  shall  decide to  undertake  an
issuance of New  Securities  to an Acquiring  Person,  the Company will give all
Right  A  Holders  written  notice  (a  "Preemptive  Notice")  of the  Company's
decision,  describing  the type of New  Securities  and the terms upon which the
Company has decided to issue the New Securities (including,  without limitation,
the expected timing of such issuance which will in no event exceed 60 days after
the date of the Preemptive Notice).

        (b)  If the  Company  issues  New  Securities to  the Principal Investor
or its Affiliates,  which issuance (including any prior issuance with respect to
which such Unit  Purchaser  or  Co-Invest  Purchaser  had no  preemptive  rights
hereunder)  would  either  otherwise  entitle  a  Unit  Purchaser  or  Co-Invest
Purchaser  to  purchase  at least  $1.5  million  of New  Securities  under this
paragraph 7(b) or dilute (calculated on a fully diluted basis) the percentage of
beneficial  ownership  of the  Company's  Common  Stock by a Unit  Purchaser  or
Co-Invest  Purchaser  as of the issue date of the  Common  Stock by 10% or more,
then the Company hereby grants each Unit Purchaser,  Co-Invest Purchaser and its
respective  Affiliates (the "Right B Holders" and collectively  with the Right A
Holders, the "Rights Holders"), preemptive rights to purchase a pro rata portion
of such New  Securities  at the same price and on the same terms and  conditions
offered to the Principal Investor or its Affiliates, as applicable. In the event
(and on each occasion) that the Company shall decide to undertake an issuance of
New  Securities to the Principal  Investor or its  Affiliates,  the Company will
give  all  Right B  Holders  a  Preemptive  Notice  of the  Company's  decision,
describing  the type of New  Securities and the terms upon which the Company has
decided to issue the New Securities (including, without limitation, the expected
timing of such issuance  which will in no event exceed 60 days after the date of
the Preemptive Notice).

        (c) Each of the  Rights  Holders, as applicable,  shall have 20 business
days from the date on which it receives a Preemptive Notice to agree to purchase
its pro rata portion of such New Securities  for the  applicable  price and upon
the same terms  specified in the  Preemptive  Notice by giving written notice to
the  Company.  Each  Rights  Holder,  as  applicable,  shall  have the option to
purchase  less than all of its pro rata portion.  If, in connection  with such a
proposed  issuance of New  Securities,  any Rights  Holders shall for any reason
fail or refuse to give such  written  notice to the  Company  within such 20-day
period,  such OSI  Stockholder  shall,  for all purposes of this paragraph 7, be
deemed to have  refused (in that  particular  instance  only) to purchase any of
such New Securities and to have waived (in that particular instance only) all of
its rights under this paragraph 7 to purchase any of such New  Securities.  Upon
expiration of the offering  periods  described in this  paragraph 7, the Company
shall be entitled to sell such New  Securities  and other  securities  which the
Rights Holders, as applicable,  have elected not to purchase during the 120 days
following  such  expiration  on terms and  conditions  no more  favorable to the
purchasers thereof than those offered to the applicable Rights Holders.  Any New
Securities  offered or sold by the  Company  after such  120-day  period must be
reoffered to the applicable  Rights  Holders,  as the case may be, provided that
the applicable  Rights Holders  continue to meet the  requirements  set forth in
this paragraph 7. The rights  granted by this  paragraph 7 shall  terminate upon
the consummation of a Qualified Public Offering. Notwithstanding anything herein
to the contrary,  no Rights Holder has any preemptive rights with respect to any
New Securities  issued in connection  with (i) debt or preferred stock financing
(so long as such preferred stock does not constitute New  Securities),  (ii) the
exercise of options,  warrants or other rights or the  conversion or exchange of
securities of the Company, (iii) the receipt of paid-in-kind  dividends,  (iv) a
stock split, stock dividend, stock distribution or recapitalization in which all
similarly  situated  OSI  Stockholders  are  treated  in a similar  manner,  (v)
issuances  to  the  directors,  officers  or  employees  of the  Company  or any
Subsidiary of the Company  pursuant to a benefit plan or similar  arrangement or
as an inducement  to hire a director,  officer or employee of the Company or any
Subsidiary  of the Company,  provided  that such  issuances  are approved by the
Board of Directors  or (vi)  issuances to customers or suppliers of the Company,
provided that such issuances are approved by the Board of Directors.  As used in
this  paragraph 7, the term "pro rata  portion"  with respect to a Rights Holder
shall mean the aggregate  number of New Securities to be issued  multiplied by a
fraction, the numerator of which is the number of OSI Stockholder Shares held at
such time by such Rights  Holder and the  denominator  of which is the aggregate
number of OSI Stockholder Shares on a fully diluted basis.

        8.  First  Offer  Right.  Prior to making  any  Transfer  (other  than a
Permitted  Transfer) of any Co-Invest Common Shares by a Co-Invest  Purchaser or
its  assignee,  such Person (the  "Transferring  Stockholder")  shall  deliver a
written  notice (an "Offer  Notice") to the Company and the Principal  Investor.
The Offer  Notice shall  disclose in  reasonable  detail the proposed  number of
Co-Invest Common Shares to be transferred,  the proposed terms and conditions of
the Transfer  and the  identity,  if known,  of the  prospective  transferee(s).
First,  the  Company  may elect to  purchase  all (but not less than all) of the
Co-Invest  Common  Shares  specified in the Offer Notice at the price and on the
terms  specified  therein by delivering  written  notice of such election to the
Transferring  Stockholder and the Principal Investor as soon as practical but in
any event within ten days after the delivery of the Offer Notice. If the Company
has not elected to purchase all of the Co-Invest  Common Shares specified in the
Offer Notice within such ten-day  period,  the  Principal  Investor may elect to
purchase all (but not less than all) of the Co-Invest Common Shares specified in
the Offer Notice at the price and on the terms  specified  therein by delivering
written  notice of such  election  to the  Transferring  Stockholder  as soon as
practical  but in any event  within 5 days  after  expiration  of the  Company's
election.  If the  Company or the  Principal  Investor  has  elected to purchase
Co-Invest Common Shares from the Transferring Stockholder,  the transfer of such
shares  shall be  consummated  as soon as  practical  after the  delivery of the
election notice(s) to the Transferring  Stockholder,  but in any event within 10
days after the expiration of the applicable  election period. To the extent that
the Company and the  Principal  Investor have not elected to purchase all of the
Co-Invest Common Shares being offered, the Transferring  Stockholder may, within
90 days after the expiration of the election  period of the Principal  Investor,
transfer such Co-Invest Common Shares to one or more third parties at a price no
less than 95% of the price per share  specified in the Offer Notice and on other
terms not materially more favorable to the  transferees  thereof than offered to
the Company and the Principal Investor in the Offer Notice. Any Co-Invest Common
Shares not  transferred  within such 90-day  period  shall be  reoffered  to the
Company and the Principal  Investor under this Section 8 prior to any subsequent
Transfer.  The  purchase  price  specified  in any Offer Notice shall be payable
solely in cash at the closing of the transaction, or as otherwise agreed to with
the applicable Co-Invest Purchaser.  Notwithstanding anything to the contrary in
this  Agreement,  (a) this Section 8 shall  terminate and be of no further force
and effect  immediately  upon the consummation of a Qualified Public Offering or
at any time the Principal  Investor ceases to beneficially own, in the aggregate
with its Affiliates,  less than 40% of the  outstanding  shares of the Company's
Common  Stock (on a fully  diluted  basis) and (b) the  rights of the  Principal
Investor pursuant to this Section 8 may not be assigned or otherwise transferred
to any Person other than its Affiliates.

        9.  Power  of   Attorney.   In  order  to  secure  each   Stockholder's,
Optionholder's  and  Warrantholder's  obligation to (a) vote his, her or its OSI
Stockholder Shares and other voting securities of the Company in accordance with
the provisions of paragraph 1 (except for Rollover  Stockholders) and (b) comply
with the  requirements of paragraphs 3(b) and, as applicable,  paragraph 5, each
Stockholder,   each  Optionholder  and  each  Warrantholder  hereby  irrevocably
appoints   the   Principal   Investor  as  his,  her  or  its  true  and  lawful
attorney-in-fact,  with full power of substitution,  to (i) vote all of his, her
or its OSI Stockholder Shares and other voting securities of the Company for the
election  and/or  removal of directors  and all such other  matters as expressly
provided  for in paragraph 1 (except for Rollover  Stockholders)  and  paragraph
3(b)  and (ii)  take all  actions,  and  execute  and  deliver  all  agreements,
certificates  or other  documents,  in each case necessary to implement and give
effect to the  agreements  set forth in paragraph 3(b) and paragraph 5 hereof in
the name and for the benefit and obligation of such Stockholder, Optionholder or
Warrantholder.  The  Principal  Investor may exercise the  irrevocable  power of
attorney  granted to it hereunder at any time any  Stockholder,  Optionholder or
Warrantholder  fails to comply with the provisions of this Agreement.  The power
of attorney granted by each Stockholder, Optionholder and Warrantholder pursuant
to this  paragraph  9 is  coupled  with an  interest  and is given to secure the
performance   of  each   Stockholder's,   Optionholder's   and   Warrantholder's
obligations  to the  Principal  Investor  under  this  Agreement.  Such power of
attorney is irrevocable, and shall survive the death, incompetency,  disability,
bankruptcy or dissolution of such Stockholder, Optionholder or Warrantholder and
the subsequent holders of his, her or its OSI Stockholder Shares.

        10. Legend. Each certificate  evidencing OSI Stockholder Shares and each
certificate  issued in exchange for or upon the transfer of any OSI  Stockholder
Shares (if such shares remain OSI Stockholder  Shares after such transfer) shall
be stamped or otherwise  imprinted with a legend in substantially  the following
form:

               "The securities  represented by this certificate are subject to a
               Stockholders  Agreement  dated as of December  10, 1999 among the
               issuer of such  securities  (the  "Company")  and  certain of the
               Company's  stockholders,  as amended  and  modified  from time to
               time. A copy of such  Stockholders  Agreement  shall be furnished
               without  charge by the Company to the holder  hereof upon written
               request.

               The  securities  represented  by this  certificate  have not been
               registered  under the  Securities  Act of 1933,  as amended  (the
               "Securities  Act"),  or any state  securities laws and may not be
               transferred,  sold or otherwise disposed of except pursuant to an
               effective registration under the Securities Act or pursuant to an
               opinion of counsel,  satisfactory  to the Company,  to the effect
               that an exemption from such registration is available.

The Company shall imprint such legend on certificates evidencing OSI Stockholder
Shares  outstanding  as of the date hereof.  The legend set forth above shall be
removed  from the  certificates  evidencing  any  shares  which  cease to be OSI
Stockholder Shares.

        11. Transfer.  Prior to transferring  any OSI Stockholder  Shares (other
than  pursuant  to a Public Sale or a Sale of the  Company)  to any Person,  the
transferring  holders of OSI  Stockholder  Shares  shall  cause the  prospective
transferee  to be  bound  by  this  Agreement,  in  the  same  capacity  as  the
transferor,  and to execute and deliver to the Company and the other  holders of
OSI Stockholder Shares a counterpart of this Agreement. The requirements of this
paragraph  11  shall  terminate  upon the  consummation  of a  Qualified  Public
Offering.

        12. Definitions.

           "Call Shares" shall mean collectively (i) restricted shares of Common
Stock  granted,  or (ii) shares of Common  Stock  received  upon the exercise of
options  granted,  to certain key  employees  of the  Company (or the  Company's
Subsidiaries) pursuant to any Company stock option or stock award plan.

            "Certificate of Designation" means the Certificate of Designation of
the Powers, Preferences and Relative, Participating,  Optional and Other Special
Rights of Class A 14% Senior Mandatorily  Redeemable  Preferred Stock, Series A,
and Class B 14 % Senior Mandatorily  Redeemable  Preferred Stock,  Series A, and
Qualifications, Limitations and Restrictions Thereof.

            "Common Stock" means collectively the Company's Voting Common Stock,
par value $0.01 per share and Nonvoting Common Stock, par value $0.01.

            "Competitor"  means any  Person who  is engaged  in the (i) accounts
receivable  management  services and  outsourcing  business,  (ii) consumer debt
purchasing  business  (other than related to asset backed  securities or similar
investments)  or  (iii)  credit  card  business,  and  shall  include,   without
limitation,  Capital One,  Providian,  Metris and NCO Group;  provided,  that no
Person or any  Affiliate  thereof  shall be a  Competitor  for  purposes of this
Agreement  solely by  reason  of (a) the  beneficial  ownership  for  investment
purposes  of (x) less than 15% of the  voting  equity  securities  of any Person
engaged,  directly or through  its  Affiliates,  in the  business  described  in
clauses (i) or (ii), or (y) less than 50% of the voting equity securities of any
Person engaged, directly or through its Affiliates, in the business described in
clause  (iii),  and (b) being a lender  to any  Person,  whether  or not it is a
Competitor.

            "Credit   Agreement"  means  the   Credit  Agreement,  dated  as  of
November 30, 1999,  among the Company,  the various  financial  institutions and
other Persons as are or may become parties thereto,  DLJ Capital Funding,  Inc.,
as the syndication  agent,  lead arranger and sole book running manager,  Harris
Trust and Savings Bank, as  documentation  Agent, and Fleet National Bank, N.A.,
as administrative agent, as amended, supplemented, replaced, refinanced, amended
and restated or otherwise modified from time to time.

            "Demand  Registration"  has   the   meaning  ascribed  to  it in the
Registration  Rights Agreement,  dated as of the date hereof,  among the Company
and the purchasers named therein, relating to the Company's Common Stock.

            "Independent Third Party" means any Person who, immediately prior to
the  contemplated  transaction,  does not own together  with its  affiliates  in
excess of 10% of the  Company's  Common  Stock on a  fully-diluted  basis voting
capital stock (a "10% Owner)",  who is not  controlling,  controlled by or under
common  control with any such 10% Owner and who is not the spouse or  descendent
(by birth or  adoption) of any such 10% Owner or a trust for the benefit of such
10% Owner and/or such other Persons.

            "Management  Stockholder"  shall  mean  the   individuals  listed on
Exhibit B, it being  understood  that any other member of the  management of the
Company who becomes a  stockholder  or  optionholder  of the Company  (including
through the receipt of Call Shares) shall be a Management Stockholder.

            "New Securities" means (i) any  Common Stock or (ii)  any securities
     of the Company  which are  convertible  into,  or any options,  warrants or
other rights which are exercisable or exchangeable for, Common Stock.

            "Options" means any options to purchase Common Stock  issued by  the
Company to Optionholders.

            "OSI  Stockholder  Shares"  means (i) any Common Stock purchased  or
otherwise  acquired  by any OSI  Stockholder,  (ii) any Common  Stock  issued or
issuable  directly or indirectly  upon exercise of Warrants or Options and (iii)
any Common Stock issued or issuable with respect to the  securities  referred to
in clauses  (i) and (ii)  above by way of stock  dividend  or stock  split or in
connection with a combination of shares, recapitalization, merger, consolidation
or other  reorganization.  For purposes of this Agreement,  any Person who holds
Warrants  or  Options  shall be deemed to be the  holder of the OSI  Stockholder
Shares  issuable  directly or  indirectly  upon  conversion  of the  Warrants or
Options in connection  with the transfer  thereof or otherwise and regardless of
any  restriction or limitation on the conversion  thereof.  As to any particular
OSI Stockholder  Shares,  such shares shall cease to be OSI  Stockholder  Shares
when they have been disposed of in a Public Sale.

           "Person" means an individual, a partnership, a corporation, a limited
liability  company,  an  association,  a joint stock  company,  a trust, a joint
venture,  an  unincorporated  organization  and a  governmental  entity  or  any
department, agency or political subdivision thereof.

            "Pledge"  means,  with respect to a Rollover Stockholder, the pledge
of such Rollover  Stockholder's  OSI  Stockholder  Shares pursuant to the Pledge
Agreement by and among the Company and the Rollover  Stockholder dated as of the
date hereof.

            "Public Sale" means any sale of OSI Stockholder Shares to the public
pursuant to an offering  registered  under the  Securities  Act or,  following a
public offering of any class of Common Stock of the Company registered under the
Securities  Act, to the public  pursuant to the  provisions  of Rule 144, or any
successor provision thereto, adopted under the Securities Act.

            "Qualified  Public  Offering"  means  the  issuance  and sale  in an
underwritten  public offering  registered  under the Securities Act of shares of
the Company's  Common Stock having an aggregate  offering  value of at least $50
million.

            "Rollover   Stockholders" has the meaning  ascribed  to  it  in  the
Recapitalization Agreement.

            "Sale  of  the  Company"  means   the  sale   of the  Company  to an
Independent  Third Party or group of Independent Third Parties pursuant to which
such party or parties  acquire (i) capital stock of the Company  possessing  the
voting power under  normal  circumstances  to elect a majority of the  Company's
board of directors (whether by merger,  consolidation or sale or transfer of the
Company's  capital  stock)  or (ii) all or  substantially  all of the  Company's
assets determined on a consolidated basis.

            "Securities Act" means the Securities  Act of 1933,  as amended from
time to time.

            "Senior  Credit  Pledge" means  the pledge  by  each  applicable OSI
Stockholder of its OSI Stockholder  Shares pursuant to the Shareholders'  Pledge
Agreement  (which is Exhibit  G-1 of the Credit  Agreement),  by and among Fleet
National Bank,  N.A., in its capacity as  administrative  agent under the Credit
Agreement   and  each  OSI   Stockholder  a  signatory   thereto,   as  amended,
supplemented, amended and restated or otherwise modified from time to time.

            "Senior Preferred Stock" means  collectively  the Company's  Class A
14% Senior Mandatorily Redeemable Preferred Stock, par value $0.01 per share (or
any series thereof) and the Class B 14% Senior Mandatorily  Redeemable Preferred
Stock, par value $0.01 per share (or any series thereof).

            "Subsidiary"  means, with  respect to  any Person,  any corporation,
limited liability company, partnership,  association or other business entity of
which (i) if a  corporation,  a majority of the total  voting power of shares of
stock entitled  (without regard to the occurrence of any contingency) to vote in
the election of directors,  managers or trustees thereof is at the time owned or
controlled,  directly or indirectly,  by that Person or one or more of the other
Subsidiaries  of that  Person  or a  combination  thereof,  or (ii) if a limited
liability company, partnership, association or other business entity, a majority
of the  limited  liability  company,  partnership  or  other  similar  ownership
interest thereof is at the time owned or controlled,  directly or indirectly, by
any Person or one or more Subsidiaries of that Person or a combination  thereof.
For  purposes  hereof,  a Person or  Persons  shall be deemed to have a majority
ownership interest in a limited liability company,  partnership,  association or
other business entity if such Person or Persons shall be allocated a majority of
limited  liability  company,  partnership,  association or other business entity
gains or losses or shall be or control the managing  director or general partner
of such limited liability  company,  partnership,  association or other business
entity.

            "Vested  Stock  Options" shall  mean  vested  and  exercisable stock
options for the Common  Stock  granted to certain key  employees  of the Company
pursuant to any Company stock option plan.

            "Warrants" means any warrants to acquire Common Stock  issued by the
Company to Warrantholders.

        13.  Transfers  in  Violation  of  Agreement.  Any Transfer or attempted
Transfer of any OSI  Stockholder  Shares in violation  of any  provision of this
Agreement  shall be void,  and the Company shall not record such Transfer on its
books or treat any purported  transferee of such OSI  Stockholder  Shares as the
owner of such shares for any purpose.

        14.  Amendment  and Waiver.  Except as  otherwise  provided  herein,  no
modification,  amendment or waiver of any provision of this  Agreement  shall be
effective against the Company or the OSI Stockholders  unless such modification,
amendment  or waiver is approved in writing by the Company and the holders of at
least 50% of the OSI Stockholder  Shares and, with respect to any provision that
would, directly or indirectly,  reduce the rights or increase the obligations of
any Investors hereunder,  by the Investors (other than the Principal Investor or
its  Affiliates)  holding a majority of all OSI  Stockholder  Shares held by the
Investors  (other  than the  Principal  Investor or its  Affiliates);  provided,
however,  that  no  modification,  amendment  or  waiver  that  affects  an  OSI
Stockholder  in a manner  different  from any  other  OSI  Stockholder  shall be
effective  without such OSI Stockholder's  consent.  The failure of any party to
enforce any of the provisions of this Agreement  shall in no way be construed as
a waiver  of such  provisions  and  shall not  affect  the  right of such  party
thereafter to enforce each and every  provision of this  Agreement in accordance
with its terms.

        15.  Severability.  Whenever possible,  each provision of this Agreement
shall  be  interpreted  in  such  manner  as to be  effective  and  valid  under
applicable  law, but if any  provision of this  Agreement is held to be invalid,
illegal or  unenforceable in any respect under any applicable law or rule in any
jurisdiction,  such invalidity,  illegality or unenforceability shall not affect
the  validity,  legality  or  enforceability  of any  other  provision  of  this
Agreement   in  such   jurisdiction   or  affect  the   validity,   legality  or
enforceability  of any provision in any other  jurisdiction,  but this Agreement
shall be  reformed,  construed  and  enforced  in such  jurisdiction  as if such
invalid, illegal or unenforceable provision had never been contained herein.

        16. Entire  Agreement.  Except as otherwise  expressly set forth herein,
this Agreement and the other  agreements  executed  contemporaneously  with this
Agreement  embody the complete  agreement  and  understanding  among the parties
hereto with respect to the subject matter hereof and supersedes and preempts any
prior  understandings,  agreements or  representations  by or among the parties,
written or oral, which may have related to the subject matter hereof in any way.
Notwithstanding  anything to the contrary,  nothing  contained in this Agreement
shall affect,  limit or impair the rights and remedies of Heller in its capacity
as (i) agent and a lender  to the  Company  or any  Subsidiary  pursuant  to any
agreement  under  which  the  Company  or any  Subsidiary  has  borrowed  money,
including without  limitation the Credit Agreement,  and (ii) the beneficiary of
any and all  agreements  entered into by the Company or any  Subsidiary  for the
benefit  of  Heller,  as agent and  lender,  to induce  Heller to enter into the
Credit Agreement.

        17. Successors and Assigns.  Except as otherwise  provided herein,  this
Agreement  shall  bind and inure to the  benefit  of and be  enforceable  by the
Company  and  its  successors  and  assigns  and the  OSI  Stockholders  and any
subsequent holders of OSI Stockholder  Shares and the respective  successors and
assigns of each of them, so long as they hold OSI Stockholder  Shares;  provided
that the rights of the Stockholders and  Optionholders  under paragraph 1 hereof
may  not be  assigned  without  the  prior  written  approval  of the  Principal
Investor.  Notwithstanding anything herein to the contrary, upon the exercise of
its rights under the Senior  Credit  Pledge with respect to any OSI  Stockholder
Shares subject to the Senior Credit Pledge, the Administrative Agent (as defined
in the Senior Credit Pledge) shall succeed to the rights of each  applicable OSI
Stockholder and automatically become subject to the obligations of each such OSI
Stockholder pursuant to this Agreement.

        18.   Counterparts.   This   Agreement   may  be  executed  in  multiple
counterparts, each of which shall be an original and all of which taken together
shall constitute one and the same agreement.

        19. Remedies. The Company, the Investors, and the other OSI Stockholders
shall be entitled to enforce their rights under this Agreement specifically,  to
recover  damages by reason of any breach of any provision of this  Agreement and
to exercise all other rights  existing in their favor.  The parties hereto agree
and  acknowledge  that money  damages  would not be an  adequate  remedy for any
breach of the provisions of this  Agreement and that the Company,  any Investor,
and any other OSI Stockholder  may in its sole discretion  apply to any court of
law  or  equity  of  competent  jurisdiction  for  specific  performance  and/or
injunctive relief (without posting a bond or other security) in order to enforce
or prevent any violation of the provisions of this Agreement.

        20.  Notices.  Any notice  provided  for in this  Agreement  shall be in
writing and shall be either personally delivered,  or mailed by first class mail
(postage  prepaid)  or sent by  reputable  overnight  courier  service  (charges
prepaid)  to the  Company  at the  address  set  forth  below  and to any  other
recipient at the address indicated on the schedules hereto and to any subsequent
holder of OSI  Stockholder  Shares  subject to this Agreement at such address as
indicated by the  Company's  records,  or at such address or to the attention of
such other person as the recipient  party has specified by prior written  notice
to the sending party.  Notices shall be deemed to have been given hereunder when
delivered personally, three business days after deposit in the U.S. mail and one
business  day after  deposit with a reputable  overnight  courier  service.  The
Company's address is:

                      Outsourcing Solutions Inc.
                      c/o Madison Dearborn Capital Partners, III, L.P.
                      Suite 3800
                      Three First National Plaza
                      Chicago, IL 60602
                      Attention:    Timothy M. Hurd
                                    Director

                      with a copy to:

                      Kirkland & Ellis
                      200 E. Randolph
                      Chicago, IL 60601
                      Attention:    Michael H. Kerr, P.C.
                                    Richard W. Porter

        21.  Governing  Law. All issues and  questions  concerning  the relative
rights of the Company and its  stockholders  and all other issues and  questions
concerning the construction, validity, interpretation and enforceability of this
Agreement  and the  exhibits  and  schedules  hereto  shall be governed  by, and
construed in accordance with, the laws of the State of New York,  without giving
effect to any choice of law or  conflict of law rules or  provisions  that would
cause the  application of the laws of any  jurisdiction  other than the State of
New York. In furtherance of the foregoing,  the internal law of the State of New
York shall control the  interpretation  and  construction of this Agreement (and
all schedules and exhibits hereto), even though under that jurisdiction's choice
of  law  or  conflict  of law  analysis,  the  substantive  law  of  some  other
jurisdiction would ordinarily apply.

        22. Business Days. If any time period for giving notice or taking action
hereunder  expires on a day which is a Saturday,  Sunday or legal holiday in the
state in which the Company's  chief-executive office is located, the time period
shall  automatically be extended to the business day immediately  following such
Saturday, Sunday or legal holiday.

        23. Descriptive Headings. The descriptive headings of this Agreement are
inserted for convenience only and do not constitute a part of this Agreement.

        24. Bank Holding  Company.  Notwithstanding  anything to the contrary in
this Agreement, DB, First Union, and Heller or any of their respective direct or
indirect transferees of Unit Common Shares, or any other OSI Stockholder that is
a bank holding  company or any affiliate  thereof (each, a "Regulated  Holder"),
shall not be  entitled  to vote with the other  holders of Voting  Common  Stock
unless, until and to the extent (x) permitted by the Bank Holding Company Act of
1956,  as amended,  and  Section  225.2(q)(2)(i)  of  Regulation  Y  promulgated
thereunder, and (y) such Regulated Holder provides written notice thereof to the
Corporation.


                                     * * * *



<PAGE>




            IN    WITNESS   WHEREOF,  the  parties  hereto  have executed   this
Stockholders Agreement as of the date first written above.




                                       OUTSOURCING SOLUTIONS INC.

                                       By:
                                           -------------------------------------

                                       Its:
                                           -------------------------------------



                                       MADISON DEARBORN CAPITAL PARTNERS
                                          III, L.P.

                                       By   Madison Dearborn Partners III, L.P.
                                              Its General Partners

                                            By  Madison Dearborn Partners, Inc.
                                                  Its General Partner

                                                By:
                                                   -----------------------------

                                                Its:
                                                   -----------------------------


                                       MADISON DEARBORN SPECIAL EQUITY III, L.P.

                                       By   Madison Dearborn Partners III, L.P.
                                               Its General Partners

                                            By  Madison Dearborn Partners, Inc.
                                                  Its General Partner

                                                By:
                                                   -----------------------------

                                                Its:
                                                   -----------------------------



                                       SPECIAL ADVISORS FUND I, LLC

                                           By:
                                              -----------------------------

                                           Its:
                                              -----------------------------



                                       ARES LEVERAGED INVESTMENT FUND, L.P.

                                       By:   Ares Management, L.P.
                                       Its:  General Partner

                                           By:
                                              -----------------------------

                                           Its:
                                              -----------------------------


                                       ARES LEVERAGED INVESTMENT FUND II, L.P.

                                       By:    Ares Management II, L.P
                                       Its:   General Partner

                                           By:
                                              -----------------------------

                                           Its:
                                              -----------------------------



                                       MAGNETITE ASSET INVESTORS L.L.C.

                                       By:  BLACKROCK FINANCIAL MANAGEMENT, INC.
                                            As Managing Member

                                       By:
                                          --------------------------------------
                                       Name:
                                       Title:



                                       DB CAPITAL INVESTORS, L.P.

                                           By:
                                              -----------------------------

                                           Its:
                                              -----------------------------


                                       ABBOTT CAPITAL 1330 INVESTORS II, L.P.

                                       By:Abbott Capital 1330 GenPar II, L.L.C.,
                                              its General Partner

                                       By:
                                          --------------------------------------
                                       Name: Thomas W. Hallagan
                                       Title: Manager



                                       ABBOTT CAPITAL PRIVATE EQUITY
                                            FUND III, L.P.

                                       By:  Abbott Capital Management, L.L.C.,
                                                its General Partner

                                       By:
                                          --------------------------------------
                                       Name: Thomas W. Hallagan
                                       Title: Director of Co-Investing



                                       BNY PARTNERS FUND, L.L.C.

                                       By:  BNY Private Investment Management,
                                               Inc.,
                                            its Member Manager

                                       By:
                                          --------------------------------------
                                       Name:
                                       Title:



                                       HELLER FINANCIAL, INC.

                                       By:
                                          --------------------------------------
                                            Name:
                                            Title:



                                       FBR FINANCIAL FUND II, L.P.

                                       By:
                                            ------------------------------------

                                       Its:
                                            ------------------------------------



                                       HARVEST OPPORTUNITY PARTNERS, L.P.

                                       By:
                                            ------------------------------------

                                       Its:
                                            ------------------------------------



                                       FIRST UNION INVESTORS, INC.

                                       By:
                                            ------------------------------------

                                       Its:
                                            ------------------------------------

<PAGE>

                            EXHIBIT A: STOCKHOLDERS



Name Number of OSI Stockholder Shares

McCown De Leeuw & Company, III, L.P.
     219,940.82
McCown De Leeuw & Company III Offshore (Europe), L.P.                18,568.55
McCown De Leeuw & Company III Offshore (Asia), L.P.                   4,336.86
Gamma Fund, L.L.C.                                                    4,956.41
Peter C. Rosvall                                                    144,518.39
Heller Financial, Inc.                                                6,537.91
Chase Equity Associates, L.P.                                        32,689.57
Clipper Capital Associates, L.P.                                        757.46
Clipper/Merchant Partners, L.P.                                       8,388.32
Clipper/Merban, L.P.                                                  9,825.26
Clipper Equity Partners I, L.P.                                       7,368.95
Clipper/European RE, L.P.                                             4,912.63
CS First Boston Merchant Investments 1995/1996, L.P.                  1,436.95
MLQ Investors                                                        52,303.31


<PAGE>


                            EXHIBIT B: OPTIONHOLDERS



Name Number of Options

William Hewitt                                                            10,000
Timothy Beffa                                                             70,175
Patrick Carroll                                                           12,500
Michael DiMarco                                                           50,000
Bryan Faliero                                                             18,750
Eric Fencl                                                                12,000
Dennis Grady                                                              15,000
Jon Mazzoli                                                               10,000
C. Bradford McLeod                                                        15,000
Michael Meyer                                                             25,000
Michael Staed                                                             25,000
Gary Weller                                                               50,000
Michael Aleshire                                                           4,000
David Burton                                                               3,500
Richard Hoffman                                                            2,000
Daniel Picciano                                                           15,000
Daniel Pijut                                                               6,000
John Stetzenbach                                                           5,000
David St. John                                                             5,000
Steven Wendling                                                           10,000
William Cruz                                                               5,000
Robert Freidman                                                            4,000
George Macauley                                                            7,500
Stuart Pim                                                                 4,000
Marilyn Popovich                                                           5,000
Gary Praznik                                                               3,000
Peter Pugal                                                                5,000
Geoff Rigabar                                                              9,000
Christopher Shuler                                                         5,000
Karen Stein-Townsend                                                       5,000
Michael Swanson                                                            3,000
Kerry Walbridge                                                            9,000
Stanislaw Wolk                                                            10,000
Geoge Wright                                                               3,000
Scott Yates                                                                9,000


<PAGE>


                            EXHIBIT C: WARRANTHOLDERS



Name                                        Number of Warrants

None









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