ROWECOM INC
10-Q, 1999-11-15
CATALOG & MAIL-ORDER HOUSES
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<PAGE>

================================================================================
                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549


                                   FORM 10-Q


X     QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
- -     OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1999

                                      OR

_     TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
      EXCHANGE ACT OF 1934

                       COMMISSION FILE NUMBER 0-21379


                                 ROWECOM INC.
            (Exact name of registrant as specified in its charter)


           DELAWARE                                          04-3370008
(State or other jurisdiction of                           (I.R.S. Employer
incorporation or organization)                           Identification No.)

 15 SOUTHWEST PARK, WESTWOOD, MA 02090 (Address of principal executive office)

                                (617) 497-5800
             (Registrant's telephone number, including area code)

                    725 CONCORD AVENUE, CAMBRIDGE, MA 02138
                    (Former name, former address and former
                  fiscal year, if changed since last report)


Indicate by check mark whether the Registrant:

(1) has filed all reports required to be filed by Section 13 or 15(d) of the
Securities Exchange Act of 1934 during the preceding 12 months (or for such
shorter period that the registrant was required to file such reports),

                                              Yes  X  No
                                                  ---    ---

                                      and

(2) has been subject to such filing requirements for the past 90 days.
                                              Yes  X  No
                                                  ---    ---


<PAGE>

                                  ROWECOM INC.

                                     INDEX

 ITEM                                                                     PAGE
NUMBER                                                                   NUMBER
- ------                                                                   ------

PART I.   FINANCIAL INFORMATION

  Item 1. Consolidated Financial Statements

          RoweCom Inc.
          ------------

          Consolidated Balance Sheets as of September 30, 1999
           (unaudited) and December 31, 1998............................   3

          Consolidated Statements of Operations for the three and nine
           months ended September 30, 1999 (unaudited) and
           September 30, 1998 (unaudited)...............................   4

          Consolidated Statements of Cash Flows for the nine months
           ended September 30, 1999 (unaudited) and September 30, 1998
           (unaudited)..................................................   5

          Notes to Consolidated Financial Statements (unaudited)........   6

  Item 2. Management's Discussion and Analysis of Financial Condition
          and Results of Operations.....................................   10


PART II. OTHER INFORMATION

  Item 2. Changes in Securities and Use of Proceeds.....................   16

  Item 5. Other Information.............................................   16

  Item 6. Exhibits and Reports on Form 8-K..............................   17

          Signatures....................................................   18


                                      -2-
<PAGE>

                        PART I -- FINANCIAL INFORMATION

ITEM 1.     CONSOLIDATED FINANCIAL STATEMENTS

                                 RoweCom Inc.
                          Consolidated Balance Sheets
                                (in thousands)

<TABLE>
<CAPTION>
                                                                                AT SEPTEMBER 30,    AT DECEMBER 31,
                                                                                           1999               1998
                                                                                   -------             -------
                                                                                  (unaudited)
<S>                                                                               <C>              <C>
ASSETS:
Current assets:
  Cash and cash equivalents                                                        $  47,150         $   16,051
  Accounts receivable (net of allowance for doubtful accounts of $127,000 and
   $60,000)                                                                            3,809              1,982
  Restricted cash                                                                      1,665                923
  Other current assets                                                                   546                604
                                                                                   ---------         ----------
     Total current assets                                                             53,170             19,560

Goodwill, net                                                                          7,996                  -
Equipment and furnishings, net                                                         1,507                632
Deferred tax asset                                                                       138                 76
Other assets, net                                                                        104                 16
                                                                                   ---------         ----------
     Total assets                                                                  $  62,915         $   20,284
                                                                                   =========         ==========

LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT):
Current liabilities:
  Accounts payable                                                                       953                366
  Accrued expenses                                                                     3,430                629
  Accrued compensation                                                                 1,882                538
  Customer advances                                                                    1,665                923
  Loans payable                                                                          214              1,657
                                                                                   ---------         ----------
     Total current liabilities                                                         8,144              4,113

Deferred revenue                                                                         122                  -

Class A Redeemable, Convertible Preferred stock, $.01 par value, 5,000,000
 shares authorized, 0 and 1,772,857 shares issued and outstanding, respectively            -              4,636
Class B Redeemable, Convertible Preferred stock, $.01 par value, 8,000,000
 shares authorized, 0 and 6,326,610 shares issued and outstanding, respectively            -              8,198
Class C Redeemable, Convertible Preferred stock, $.01 par value, 5,000,000
 shares authorized, 0 and 4,586,599 shares issued and outstanding, respectively            -             15,588
Stockholders' equity (deficit):
  Common stock, $.01 par value per share, 34,000,000 shares authorized,
   10,142,128 and 1,526,180 shares issued and outstanding, respectively                  101                 15
  Additional paid-in capital                                                          82,380              1,710
  Treasury stock, at cost                                                                (53)               (53)
  Accumulated deficit                                                                (27,724)           (13,901)
  Accumulated other comprehensive loss                                                   (55)               (22)
                                                                                   ---------         ----------
     Total stockholders' equity (deficit)                                             54,649            (12,251)
                                                                                   ---------         ----------
     Total liabilities and stockholders' equity (deficit)                          $  62,915         $   20,284
                                                                                   =========         ==========

</TABLE>


The accompanying notes to the unaudited consolidated financial statements are an
integral part of these statements.

                                      -3-
<PAGE>

                                 RoweCom Inc.
                     Consolidated Statements of Operations
                     (in thousands, except per share data)

<TABLE>
<CAPTION>
                                                   THREE MONTHS ENDED                    NINE MONTHS ENDED
                                             SEPTEMBER 30,      SEPTEMBER 30,      SEPTEMBER 30,   SEPTEMBER 30,
                                                     1999               1998               1999            1998
                                           ---------------    ---------------    ---------------   ---------------
                                              (unaudited)        (unaudited)        (unaudited)      (unaudited)
<S>                                      <C>                <C>                 <C>               <C>
Revenues                                   $         9,479    $         1,413    $        13,159   $         3,585
Cost of revenues                                     8,930              1,391             12,325             3,494
                                           ---------------    ---------------    ---------------   ---------------
     Gross profit                                      549                 22                834                91

Operating expenses:
  Sales and marketing                                3,525              1,425              8,072             3,343
  Research and development                             882                279              2,725               749
  General and administrative                         1,643                382              3,541               980
  Stock based compensation                             656                  -                656                 -
  Goodwill amortization                                699                  -                903                 -
                                           ---------------    ---------------    ---------------   ---------------
     Total operating expenses                        7,405              2,086             15,897             5,072
                                           ---------------    ---------------    ---------------   ---------------

      Loss from operations                          (6,856)            (2,064)           (15,063)           (4,981)

Interest and other income, net                         605                 58              1,673               104
                                           ---------------    ---------------    ---------------   ---------------

      Loss before income taxes                      (6,251)            (2,006)           (13,390)           (4,877)

Provision for income taxes                               7                 31                 63                87
                                           ---------------    ---------------    ---------------   ---------------

      Net loss                             $        (6,258)   $        (2,037)   $       (13,453)  $        (4,964)
                                           ===============    ===============    ===============   ===============

Basic and Diluted net loss per share
  Net loss applicable to common
    stockholders                           $        (6,258)   $        (2,248)   $       (13,822)  $        (5,408)
  Basic and diluted weighted average
   shares outstanding                               10,116              1,526              7,964             1,534
  Basic and diluted loss per share         $          (.62)   $         (1.47)   $         (1.74)  $         (3.53)
Pro forma Basic and Diluted net loss
    per share
  Pro forma net loss applicable to common
   stockholders                            $        (6,258)   $        (2,037)   $       (13,453)  $        (4,964)
  Basic and diluted weighted average
   shares outstanding                               10,116              4,379              9,209             3,377
  Basic and diluted pro forma loss per
   share                                   $          (.62)   $          (.47)   $         (1.46)  $         (1.47)
</TABLE>


The accompanying notes to the unaudited consolidated financial statements are an
integral part of these statements.

                                      -4-
<PAGE>

                                  RoweCom Inc.
                     Consolidated Statements of Cash Flows
                                 (in thousands)


<TABLE>
<CAPTION>
                                                                                       NINE MONTHS ENDED
                                                                                 SEPTEMBER 30,      SEPTEMBER 30,
                                                                                          1999               1998
                                                                            ------------------  -----------------
                                                                               (unaudited)         (unaudited)
<S>                                                                          <C>                      <C>
Cash flows from operating activities:
  Net loss                                                                    $      (13,453)    $      (4,964)
  Adjustments to reconcile net loss to net cash used in operating
   activities:
     Depreciation and amortization                                                     1,329               139
     Loss on sale of marketable securities                                               (76)                -
     Stock based compensation                                                            656                 -
Changes in operating assets and liabilities, net of assets and liabilities
 acquired:
     Accounts receivable                                                              (1,563)               74
     Other current and long term assets                                                  160               129
     Accounts payable                                                                    489               368
     Income taxes payable                                                                  -              (106)
     Accrued expenses and accrued compensation                                         1,498              (200)
     Deferred revenue                                                                    (36)                4
                                                                              --------------     -------------

     Net cash used in operating activities                                           (10,996)           (4,556)

Cash flows from investing activities:
     Purchase of equipment and furnishings                                            (1,095)             (484)
     Purchase of intangible assets                                                        (2)                -
     Cash paid to acquire business, net of cash acquired                              (7,288)                -
                                                                              --------------     -------------

     Net cash used in investing activities                                            (8,385)             (484)

Cash flows from financing activities:
     Net proceeds from the issuance of capital stock                                  51,964             7,832
     Loan repayments                                                                  (1,444)             (850)
     Loan proceeds                                                                         -             1,063
     Purchase of treasury stock                                                            -               (53)
                                                                              --------------     -------------

     Net cash provided by financing activities                                        50,520             7,992
                                                                              --------------     -------------

     Effect of exchange rates on cash                                                    (40)              (65)

     Net increase in cash and cash equivalents                                        31,099             2,887

Cash and cash equivalents, beginning of period                                        16,051               691
                                                                              --------------     -------------

Cash and cash equivalents, end of period                                      $       47,150     $       3,578
                                                                              ==============     =============
SUPPLEMENTARY INFORMATION:
     Accretion of preferred stock                                             $          369     $         443
     Issuance of common stock in connection with a purchase acquisition       $          250     $           -
     Cash paid for interest                                                   $           45     $          14
     Cash paid for taxes                                                      $          111     $          85
</TABLE>

SUPPLEMENTAL DISCLOSURE OF NON-CASH TRANSACTIONS:

During the three months ended March 31, 1999, RoweCom converted all of the
shares of Class A Redeemable Convertible Preferred Stock, Class B Redeemable
Convertible Preferred Stock, Class C Redeemable Convertible Preferred Stock,
and the stock purchase warrants of Rowe Communications, Ltd. and RoweCom, into
4,996,290 shares of the RoweCom's common stock.

The accompanying notes to the unaudited consolidated financial statements are an
integral part of these statements.

                                      -5-
<PAGE>

                                  RoweCom Inc.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  (UNAUDITED)


1.  THE COMPANY

The consolidated financial statements include the accounts of RoweCom Inc.
("RoweCom") and its wholly owned subsidiaries. All significant intercompany
  -------
accounts and transactions between RoweCom and its subsidiaries, included in the
accompanying consolidated financial statements have been eliminated.

2.  INTERIM RESULTS

As permitted by the rules of the Securities and Exchange Commission applicable
to Quarterly Reports on Form 10-Q, these notes are condensed and do not contain
all the disclosures required by generally accepted accounting principles.
Reference should be made to the consolidated financial statements and related
notes included in the Company's Registration Statement on Form S-1 for the year
ended December 31, 1998, as filed with the Securities and Exchange Commission
on March 8, 1999.

In the opinion of the management of RoweCom, the accompanying unaudited
consolidated financial statements contain all adjustments (consisting primarily
of normal recurring accruals) considered necessary for a fair statement of the
results for the interim period.

The results disclosed in the Consolidated Balance Sheet at September 30, 1999,
the Consolidated Statement of Operations for the three and nine months ended
September 30, 1999, and the Consolidated Statement of Cash Flows for the nine
months ended September 30, 1999 are not necessarily indicative of the results to
be expected for the full year.

The preparation of the financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of the contingent assets and liabilities at the date of the financial
statements and the reported amounts of expense during the reporting period.
Actual results could differ from those estimates.

3.  INITIAL PUBLIC OFFERING

RoweCom completed an initial public offering of its common stock on March 8,
1999 (the "IPO"). A total of 3,565,000 shares of common stock were sold by
           ---
RoweCom to the public at a price of $16.00 per share.  The underwriting discount
was $1.12 per share. The net proceeds after the underwriting discount and other
IPO expenses were $51.6 million. Concurrent with the IPO, all of the shares of
Class A Redeemable Convertible Preferred Stock, Class A-1 Redeemable Convertible
Preferred Stock, Class B Redeemable Convertible Preferred Stock, Class C
Redeemable Convertible Preferred Stock, and all outstanding stock purchase
warrants (the "Convertible Stock") of RoweCom and its subsidiary Rowe
               -----------------
Communications, Ltd. ("RCL"), were converted into 4,996,290 shares of RoweCom's
common stock.

4.  EARNINGS PER SHARE

The net loss applicable to common stockholders includes the accretion of
dividends on the redeemable convertible preferred stock through the date of
conversion to common stock. Weighted average shares outstanding includes the
common stock resulting from the conversion of the Convertible Stock from the
date of conversion through the end of the period.

Pro forma net loss per share reflects the conversion of the Convertible Stock as
of the beginning of the earliest period presented or date of issuance, whichever
is later.

                                      -6-
<PAGE>

Therefore, the pro forma net loss per share does not include the accretion of
dividends on the redeemable convertible preferred stock. The pro forma weighted
average shares outstanding includes the common stock resulting from the
conversion of the Convertible Stock as of the beginning of the earliest period
presented or the date of issuance, whichever is later.

The following is a calculation of net loss per share
(dollars in thousands, except per share data)

<TABLE>
<CAPTION>
                                                                 THREE MONTHS ENDED                 NINE MONTHS ENDED
                                                       -----------------------------------   --------------------------------
                                                           SEPTEMBER 30,     SEPTEMBER 30,      SEPTEMBER 30,   SEPTEMBER 30,
                                                                    1999              1998               1999            1998
                                                       -----------------------------------   --------------------------------
<S>                                                    <C>                <C>               <C>                <C>
Historical
  Basic and diluted:
     Net loss to common stockholders                       $  (6,258)      $  (2,248)          $  (13,822)        $  (5,408)
     Weighted average number of common shares                 10,116           1,526                7,964             1,534
     Net loss per common share--basic and diluted               (.62)          (1.47)               (1.74)            (3.53)
Pro forma
  Basic and diluted:
     Net loss                                              $  (6,258)      $  (2,037)          $  (13,453)        $  (4,964)
     Weighted average number of common shares                 10,116           1,526                7,964             1,534
     Weighted average assumed number of shares upon the            -           2,853                1,245             1,843
     conversion of preferred stock and the
     net exercise of all outstanding stock purchase
     warrants
     Total weighted average number of shares used             10,116           4,379                9,209             3,377
     in computing pro forma net loss per share
     Basic and diluted pro forma net loss per              $    (.62)      $    (.47)          $    (1.46)        $   (1.47)
     common share
</TABLE>

Options to purchase shares of RoweCom's common stock totaling 1,030,807 and
458,843 at September 30, 1999 and 1998, respectively, were outstanding but not
included in the computation of diluted earnings per share as the inclusion of
these shares would have been anti-dilutive.

5.    COMPREHENSIVE LOSS
<TABLE>
<CAPTION>
                                       THREE MONTHS ENDED                          NINE MONTHS ENDED
                                 -----------------------------------    ---------------------------------------
                                 SEPTEMBER 30,         SEPTEMBER 30,     SEPTEMBER 30,            SEPTEMBER 30,
                                          1999                  1998              1999                     1998
                                 -------------         -------------    --------------            -------------
<S>                        <C>                       <C>                <C>                       <C>
Net loss                         $  (6,258)             $  (2,037)        $  (13,453)               $  (4,964)
Other comprehensive loss:
    Foreign currency                   (14)                   (29)               (33)                     (51)
     translation adjustment
                                 ---------              ---------         ----------                ---------
Comprehensive loss               $  (6,272)             $  (2,066)        $  (13,486)               $  (5,015)
                                 =========              =========         ==========                =========
</TABLE>

                                      -7-
<PAGE>

6.  ACQUISITIONS

CORPORATE SUBSCRIPTION SERVICES, INC. ("CSS")

In June 1999, RoweCom acquired all of the issued and outstanding capital stock
of Corporate Subscription Services, Inc., ("CSS"), a New Jersey Corporation, in
a transaction accounted for using the purchase method of accounting.

The total consideration of $5,976,493 consisted of $5,726,493 in cash (subject
to certain post-closing adjustments as provided in the Agreement), and 16,260
shares of RoweCom's common stock, which were valued at $250,000. The total
purchase price of $6,203,197 included the consideration as well as acquisition
costs of $226,704, which related to legal and accounting fees.  The terms of the
Agreement were determined in arm's length negotiations between RoweCom and the
shareholders of CSS.  The cash portion of the purchase price came from the
proceeds of RoweCom's initial public offering, which closed on March 12, 1999.

The purchase price was allocated to the acquired assets and assumed liabilities
as follows (in thousands):


<TABLE>
<S>                                                <C>
        Cash                                        $   233
        Other assets                                    269
        Equipment and furnishings, net                   43
        Liabilities                                  (1,688)
        Goodwill                                      7,346
                                                    -------
                                                    $ 6,203
                                                    =======
</TABLE>


A final allocation of purchase price will be determined during 1999 and changes,
if any will result in a change to the amount of goodwill recorded in connection
with the acquisition. Goodwill is being amortized on a straight-line basis over
3 years. Pro forma financial information has been included on Form 8-K/A,
filed August 19, 1999.


INTERNATIONAL SUBSCRIPTION AGENCIES PTY LTD. ("ISA")

In August 1999, RoweCom acquired all of the issued and outstanding capital stock
of International Subscription Agencies Pty Ltd., ("ISA"), an Australian
Corporation, in a transaction accounted for using the purchase method of
accounting.

The total consideration of $1,686,872 consisted of $1,486,596 in cash (subject
to certain post-closing adjustments as provided in the Agreement) and $200,276
in other assets. The total purchase price of $1,723,367 included the
consideration as well as acquisition costs of $36,495 which related to legal and
accounting fees. The terms of the Agreement were determined in arm's length
negotiations between RoweCom and the shareholders of ISA.  The cash of the
purchase price came from the proceeds of RoweCom's initial public offering,
which closed on March 12, 1999.

The purchase price was allocated to the acquired assets and assumed liabilities
as follows (in thousands):


<TABLE>
<S>                                      <C>
        Cash                              $   383
        Other assets                          912
        Equipment and furnishings, net         72
        Liabilities                        (1,197)
        Goodwill                            1,553
                                          -------
                                          $ 1,723
                                          =======
</TABLE>

                                      -8-
<PAGE>

A final allocation of purchase price will be determined during 1999 and changes,
if any, will result in a change to the amount of goodwill recorded in connection
with the acquisition. Goodwill is being amortized on a straight-line basis over
3 years.

The following Unaudited Pro Forma Information for the nine months ended
September 30, 1998 gives effect to the acquisition of ISA as if it ocurred on
January 1, 1998 and is based on the historical results of operations of RoweCom
and ISA for the nine months ended September 30, 1998. The Unaudited Pro Forma
Information for the nine months ended September 30, 1999 gives effect to the
acquisition of ISA as if it ocurred on January 1, 1999 and is based on the
historical results of operations of RoweCom and ISA for the nine months ended
September 30, 1999.

The Unaudited Pro Forma Information is intended for informational purposes only
and is not necessarily indicative of the future financial position or future
results of operations of the consolidated company after the acquisition of ISA
that would have actually occurred had the acquisition of ISA being effective for
the periods presented.


                                 RoweCom Inc.
                        Unaudited Pro Forma Information
                 for the nine months ended September 30, 1998
                     (in thousands, except per share data)

<TABLE>
<CAPTION>
                                                                        PRO FORMA     PRO FORMA
                                          ROWECOM INC.        ISA     ADJUSTMENTS         TOTAL
                                          ------------     ------     -----------     ---------
<S>                                       <C>              <C>        <C>             <C>
Revenues                                     $  3,585      $2,585        $     -       $  6,170

Net Loss                                     $ (4,964)     $    1        $  (387)(a)   $ (5,350)
                                          ===========      ======        =======       ========

Basic and diluted Net Loss per share

   Basic and diluted weighted
   average shares outstanding                   3,377           -              -          3,377

   Basic and diluted loss per share          $  (1.47)          -              -       $  (1.58)


                 for the nine months ended September 30, 1999
                     (in thousands, except per share data)

<CAPTION>
                                                                        PRO FORMA      PRO FORMA
                                          ROWECOM INC.        ISA     ADJUSTMENTS          TOTAL
                                          ------------     ------     -----------     ----------
<S>                                       <C>              <C>        <C>             <C>
Revenues                                     $ 13,159      $3,871        $     -       $  17,030

Net Loss                                     $(13,453)     $  (40)       $  (387)(a)   $ (13,880)
                                          ===========      ======        =======       =========

Basic and diluted Net Loss per share

   Basic and diluted weighted
   average shares outstanding                   9,209           -              -          9,209

   Basic and diluted loss per share          $  (1.46)          -              -       $  (1.51)
</TABLE>

- ------------------
(a)  Adjustment to reflect the amortization of goodwill of approximately $1.6
     million resulting from the acquisition of ISA, over a three year period,
     the expected period of benefit.

7.   SUBSEQUENT EVENTS

Acquisition of Dawson Information Services Group

On October 5, 1999, RoweCom acquired all the issued and outstanding capital
stock of Dawson Information Services Group ("ISG"), an international
corporation, in a transaction accounted for using the purchase method of
accounting.

The aggregate consideration paid by RoweCom to ISG consisted of approximately
$56 million in cash and shares of RoweCom's Common Stock (each subject to
certain post-closing adjustments as provided in the Agreement). The terms of the
Agreement were determined in arms length negotiations between RoweCom and the
shareholders of ISG. The cash portion of the purchase price came from the
proceeds of RoweCom's initial public offering, which closed on March 12, 1999.

Issuance of Convertible Debt

In October 1999, the Company received proceeds of approximately $20,000,000 in
connection with the issuance of convertible notes ("the Notes") in a private
placement. The $20,000,000 face amount of the Notes is due January 2001. The
Notes bear interest at the rate of 11% per annum and are convertible, at any
time at the option of the holder, into shares of the Company's common stock at a
price equal to 93% of the weighted average price of the Company's common stock
on the day of conversion. The Company has the option to convert the notes into
shares of common stock or to redeem the Notes at 100% of par value during the
first six months after issuance and at 107% of par thereafter. The Notes contain
a beneficial conversion feature related to the ability to convert at less than
fair market value and therefore, a portion of the proceeds from the issuance of
the convertible debt equal to the intrinsic value of the beneficial conversion
feature of approximately $1.5 million, has been allocated to additional paid-in
capital.

In conjunction with the issuance of the Notes, the Company also issued warrants
for the purchase of up to a total of 224,000 shares of the Company's common
stock at an exercise price equal to 110% of the price of the Company's common
stock ten days prior to the issuance of the Notes. The warrants vest immediately
and expire four years from issuance. The Company allocated approximately $2.1
million to additional paid-in capital for the fair value of the warrants on the
issuance date.

The Notes are carried net of discount related to the conversion feature and
warrants of approximately $3.6 million. Amortization of the discount, which is
recorded as interest expense, is expected to be approximately $1.9 million
during the fourth quarter of 1999 and approximately $420,000 per quarter
thereafter.

                                      -9-
<PAGE>

Item 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
          AND RESULTS OF OPERATIONS

Cautionary Note

This quarterly report on Form 10-Q may contain "forward-looking statements"
within the meaning of Section 27A of the Securities Act and Section 21E of the
Securities and Exchange Act of 1934, as amended, including, but not limited to,
(i) statements about the possibility of higher transaction volume or revenues
from new or existing clients; (ii) the impact on financial condition of RoweCom
of its strategic partnerships; and (iii) the amount and sufficiency of RoweCom's
planned expenditures to address the year 2000 dating problem; (iv) statements
about the sufficiency of the proceeds from RoweCom's IPO and cash balances to
meet currently planned working capital and capital expenditure requirements; and
(v) certain other statements identified or qualified by words such as "likely,"
"will," "suggests," "may," "would," "could," "should," "expects," "anticipates,"
"estimates," "plans," "projects," "believes," or similar expressions (and
variants of such words or expressions).  Investors are cautioned that forward-
looking statements are inherently uncertain.  These forward-looking statements
represent the best judgment of RoweCom as of the date of this Quarterly Report
on Form 10-Q, and RoweCom cautions readers not to place undue reliance on such
statements.  Actual performance and results of operations may differ materially
from those projected or suggested in the forward-looking statements due to
certain risks and uncertainties, including, but not limited to, the risks and
uncertainties described or discussed in the section "Risk Factors" in the
Prospectus dated March 8, 1999 of RoweCom.  These risks include, among others,
the following:

 .  Risks relating to RoweCom's limited operating history.
 .  Risks pertaining to RoweCom's reliance on a single service.
 .  Risks that uncertainty in RoweCom's ability to maintain existing strategic
   alliances and enter into new alliances may negatively impact RoweCom's
   operating results.
 .  Risks of increased competition in the knowledge resource sales market.
 .  Risks relating to reliance on a small number of clients and industries for
   substantially all of our revenues.
 .  Risks that RoweCom will be unable to expand internationally.
 .  Risks relating to RoweCom's ability to manage the recent acquisitions.


DESCRIPTION OF BUSINESS

RoweCom provides businesses and their employees with an e-commerce solution for
purchasing and managing the acquisition of magazines, newspapers, journals,
books and other knowledge resources through a corporate intranet or the
Internet.   RoweCom's principal product is the knowledgeStore (the
"kStore(TM)").
 ----------

Through the kStore RoweCom's clients have access to the largest catalog of
magazines, newspapers, journals, books and other knowledge resources on the
Internet.  RoweCom's service allows employees of our clients to purchase
knowledge resources easily and conveniently from their desktop computers and
provides businesses with a highly effective means of managing and controlling
purchases of knowledge resources and reducing costs.

RoweCom's services initially focused on academic libraries and centralized
purchasing groups, which tended to purchase or renew subscriptions in the fourth
quarter of the year.  Beginning in 1998, we have increasingly focused our sales
and marketing efforts on corporate clients and on desktop purchases by
individuals rather than centralized purchasing groups.  We believe that an
increase in the number of desktop purchasers at a client will increase the
amount of revenue generated by such clients.  As a result of our efforts,
purchases by corporate clients during the three and nine months ended September
30, 1999

                                      -10-
<PAGE>

have increased more rapidly than purchases by academic clients during the three
and nine months ended September 30, 1998. Although there can be no assurance
that this trend will continue, we believe that increased desktop purchases will
result in a lower average selling price and a higher gross margin to RoweCom.

To date, a substantial majority of our revenues have been generated in the
fourth quarter of each year, primarily because most subscriptions are purchased
or renewed in that quarter, with subscriptions generally beginning on January
1St. As desktop purchases by individual employees have increased as a percentage
of total revenues, the seasonality described above has begun to decrease because
desktop purchases are generally made as required, and thus are more evenly
distributed throughout the year.

In June 1999, RoweCom acquired all of the issued and outstanding capital stock
of CSS for $5,726,000 in cash (subject to certain post-closing adjustments as
provided in the Agreement) and 16,260 shares of RoweCom's common stock.
Attributable to CSS during the three and nine months ended September 30, 1999
were revenue of $3,662,000 and 4,515,000, cost of revenue of $3,397,000 and
4,216,000 and transaction volume of 19,000 and 25,000, respectively. CSS added
over 159 corporate accounts to RoweCom's client base.

In August 1999, RoweCom acquired all of the issued and outstanding capital stock
of ISA for $1,486,596 in cash. Attributable to ISA was revenue of $1,467,000,
cost of revenue of $1,269,000 and transaction volume of 13,000 during the three
and nine months ended September 30, 1999. ISA added over 1,000 international
accounts to RoweCom's client base.


RESULTS OF OPERATIONS

Comparison of the Three Months Ended September 30, 1999 (the "1999 Three Month
Period") with the Three Months Ended September 30, 1998 (the "1998 Three Month
Period").

Revenues.  Revenues consist almost entirely of sales of knowledge resources.
Revenues for the 1999 Three Month Period were $9.5 million as compared to $1.4
million for the 1998 Three Month Period, an increase of $8.1 million or 571%.
This increase resulted primarily from increased sales on a per client basis and
growth in our client base, particularly in the corporate sector where corporate
revenue represented 75% of overall revenue for the 1999 Three Month Period
versus 37% for the 1998 Three Month Period.  Transaction volumes for the 1999
Three Month Period also increased significantly by 917% from the 1998 Three
Month Period from 4,000 to 41,000 transactions, primarily due to volume
increases in corporate and corporate desktop purchases.

The average selling price per transaction for the 1999 Three Month Period was
$228 as compared to $346 during the 1998 Three Month Period.  The decrease in
the average selling price was a result of the increased corporate and corporate
desktop orders.  Due to the product mix of purchases made from the desktop, the
average selling price per transaction is typically lower for desktop orders than
that of centralized procurement or library orders.  This decrease in average
selling price has a positive effect on overall gross margins as discussed below
under cost of revenues.

Cost of Revenues.  Cost of revenues consists almost entirely of the cost of
acquiring the knowledge resources sold to clients.  Cost of revenues in the 1999
Three Month Period was $8.9 million as compared to $1.4 million during the 1998
Three Month Period, an increase of $7.5 million or 542%. As a percentage of
revenues, cost of revenues decreased to 94% during the 1999 Three Month Period
as compared to 98% in the 1998 Three Month Period. This improvement was
primarily due to an increase in the number of transactions executed through
corporate and corporate desktop. Installation revenue was $24,000 during the
1999 Three Month Period and $6,500 during the 1998 Three Month Period.

Sales and marketing.  Sales and marketing expenses consist primarily of
salaries, commissions paid to RoweCom's direct sales force, account managers and
client service representatives, travel expenses, and expenses relating to
marketing materials and fulfillment activities.  Sales and marketing expenses
increased to $3.5 million during the 1999 Three Month Period from $1.4 million
in the 1998 Three Month Period, an increase of $2.1 million or 147%.

                                      -11-
<PAGE>

This growth is primarily due to an increase of personnel and the associated
expenses of recruiting, hiring, and training the additional personnel. Personnel
expenses increased to approximately $2.2 million in the 1999 Three Month Period
from $899,000 in the 1998 Three Month Period.

Research and development. Research and development expenses consist principally
of compensation and related expenses, including consulting fees, and other
expenses relating to the development and maintenance of our service and
production systems.  Research and development expenses increased to $882,000 in
the 1999 Three Month Period from $279,000 in the 1998 Three Month Period, an
increase of $603,000 or 216%, primarily as a result of increased staffing and
associated costs incurred in an effort to integrate new content into our
catalog, to enhance the user interface and functionality of the kStore, and to
develop the transaction processing systems.  Personnel expenses increased to
approximately $576,000 in the 1999 Three Month Period from $211,000 in the 1998
Three Month Period.

General and administrative.  General and administrative expenses consist
primarily of salaries and related costs for RoweCom's executive, administrative,
finance and human resources departments as well as professional service fees.
General and administrative expenses increased to $1.6 million in the 1999 Three
Month Period compared to $382,000 in the 1998 Three Month Period, an increase of
$1.3 million or 330%.  This increase can be primarily attributed to growth in
average headcount in the administrative, finance and human resources
departments.  RoweCom also incurred certain additional costs in its operation as
a newly public company, including insurance, investor relations and accounting
fees that resulted in an overall increase in expenses of $208,000.

Stock based compensation.  Stock based compensation was $656,000 in the 1999
Three Month Period.  Under an agreement among certain of RoweCom's shareholders,
Working Ventures' Canadian Fund, Inc. ("Working Ventures")  must transfer
                                        ----------------
310,371 shares of common stock to certain other shareholders and option holders
of RoweCom if Working Ventures' initial investment increases by 45% or more (on
an annually compounded basis) and they are not legally restricted from selling
such shares.  As a result of the expiration of the IPO lock up period on
September 5, 1999, RoweCom was required to record a compensation  charge equal
to the aggregate fair market value of the common stock transferred to the
RoweCom option and warrant holders who are eligible to receive such shares as
described above.

Goodwill amortization. Goodwill amortization was $699,000 in the 1999 Three
Month Period. As a result of the acquisitions of CSS and ISA, approximately
$8.9 million in goodwill was recorded, which is being amortized over a thirty-
six month period.


Comparison of the Nine Months Ended September 30, 1999 (the "1999 Nine Month
Period") with the Nine Months Ended September 30, 1998 (the "1998 Nine Month
Period").

Revenues.  Revenues for the 1999 Nine Month Period were $13.2 million as
compared to $3.6 million for the 1998 Nine Month Period, an increase of $9.6
million or 267%.   This increase resulted primarily from increased sales per
client and growth in our client base, particularly in the corporate sector where
corporate revenue represented 79% of overall revenue for the 1999 Nine Month
Period versus 57% for the 1998 Nine Month Period.  Transaction volumes for the
1999 Nine Month Period also increased significantly by 455% from the 1998 Nine
Month Period from 13,000 to 71,000 transactions, primarily due to volume
increases in corporate and corporate desktop purchases. The average selling
price per transaction for the 1999 Nine Month Period was $182 as compared to
$276 during the 1998 Nine Month Period.

Cost of Revenues. Cost of revenues in the 1999 Nine Month Period was $12.3
million as compared to $3.5 million during the 1998 Nine Month Period, an
increase of $8.8 million or 253%. As a percentage of revenues, cost of revenues
decreased to 94% during the 1999 Nine Month Period as compared to 97% in the
1998 Nine Month Period. This improvement was primarily due to an increase in the
number of transactions executed through corporate and corporate desktop.
Installation revenue was $157,000 during the 1999 Nine Month Period and $36,500
during the 1998 Nine Month Period.

                                      -12-
<PAGE>

Sales and marketing.  Sales and marketing expenses increased to $8.1 million
during the 1999 Nine Month Period from $3.3 million in the 1998 Nine Month
Period, an increase of $4.7 million or 141%.  This growth is primarily due to an
increase of personnel and the associated expenses of recruiting, hiring, and
training the additional personnel.  Personnel expenses increased to
approximately $4.9 million in the 1999 Nine Month Period from $2.0 million in
the 1998 Nine Month Period.  In addition, during the 1999 Nine Month Period,
RoweCom incurred a one-time licensing fee of $160,000 for linking the kStore to
certain high traffic news and information Web pages.

Research and development. Research and development expenses increased to $2.7
million in the 1999 Nine Month Period from $749,000 in the 1998 Nine Month
Period, an increase of $2.0 million or 264%, primarily as a result of increased
staffing and associated costs incurred in an effort to integrate new content
into our catalog, to enhance the user interface and functionality of the kStore,
and to develop the transaction processing systems.  Consulting fees in
connection with these improvements increased to $417,000 during the 1999
Nine Month Period from $32,000 in the 1998 Nine Month Period.

General and administrative.  General and administrative expenses increased to
$3.5 million in the 1999 Nine Month Period compared to $980,000 in the 1998 Nine
Month Period, an increase of $2.6 million or 261%.  This increase can be
primarily attributed to growth in average headcount in the administrative,
finance and human resources departments.  RoweCom has also incurred certain
additional costs in its operation as a newly public company, including
insurance, investor relations and accounting fees that resulted in an overall
increase in expenses of $437,000.

Stock based compensation.  Stock based compensation was $656,000 in the 1999
Nine Month Period.  Under an agreement among certain of RoweCom's shareholders,
Working Ventures' Canadian Fund, Inc. ("Working Ventures")  must transfer
                                        ----------------
310,371 shares of common stock to certain other shareholders and option holders
of RoweCom if Working Ventures' initial investment increases by 45% or more (on
an annually compounded basis) and they are not legally restricted from selling
such shares.  As a result of the expiration of the IPO lock up period on
September 5, 1999, RoweCom was required to record a compensation  charge equal
to the aggregate fair market value of the common stock transferred to the
RoweCom option and warrant holders who are eligible to receive such shares as
described above.

Goodwill amortization. Goodwill amortization was $903,000 in the 1999 Nine Month
Period. As a result of the acquisitions of CSS and ISA, approximately  $8.9
million in goodwill was recorded and is being amortized over a thirty-six
months period.


LIQUIDITY AND CAPITAL RESOURCES

Net cash used in operating activities was $11.0 million for the 1999 Nine Month
Period as compared to $4.6 million in the 1998 Nine Month Period. Cash used in
the 1999 Nine Month Period resulted primarily from a net loss of $13.5 million
and an increase in accounts receivable of $1.6 million. This was partially
offset by a $1.5 increase in accrued expenses and accrued liabilities, $656,000
increase in stock based compensation, and $1.3 million in depreciation and
amortization expense. Cash used in operating activities in the 1998 Nine Month
Period was primarily attributable to a net loss of $5.0 million and a decrease
ind accrued compensation of $200,000. This was partially offset by a $368,000
increase in accounts payable.

Net cash used in investing activities in the 1999 Nine Month Period was $8.4
million, as compared to $484,000 in the 1998 Nine Month Period. Cash used for
the acquisitions of CSS and ISA, net of cash acquired, was $7.3 million in the
1999 Nine Month Period.  Substantially all cash used in investing activities
during the 1998 Nine Month Period was for the purchase of equipment and
furnishings.

Net cash provided by financing activities was $50.5 million in the 1999 Nine
Month Period, as compared to $8.0 million in the 1998 Nine Month Period.
Proceeds from the IPO, net of underwriting discounts and offering costs, were
$51.6 million, of which $1.4 million was used to pay down existing credit
facilities. During the 1998 Nine Month Period, $7.8 million in cash provided by
financing activities was from the sale of 4,586,599 shares of class B,
Redeemable Convertible Preferred Stock. Prior to the IPO, RoweCom financed its
operations primarily through sales

                                      -13-
<PAGE>

of its equity securities in private placements. At September 30, 1999, RoweCom
had cash and cash equivalents of $47.1 million, working capital of $45.0
million, debt of $214,000 and stockholders' equity of $54.6 million.

RoweCom currently believes that cash balances will be sufficient to meet
anticipated cash requirements through at least 2000.  However, there can be no
assurance that additional capital beyond the amounts currently forecasted by
RoweCom will not be required nor that any such required additional capital will
be available on reasonable terms, if at all, at such time as required.



IMPACT OF YEAR 2000 ISSUE ON OPERATIONS AND FINANCIAL CONDITION OF ROWECOM

As many computer systems and other equipment with imbedded control chips or
microprocessors use only two digits to represent the year, they may be unable to
process accurately certain data before, during, or after the year 2000.  The
Year 2000 issue relates to the way that these business systems could fail or
make miscalculations due to interpreting a date including "00" to mean 1900, not
2000.  To the extent that a business system does not fail or make
miscalculations as a result of the Year 2000 date change, such a system is
described as being "Year 2000 Ready".  While RoweCom believes that it has been
taking adequate steps to make sure that its business systems are Year 2000
Ready, and does not believe that it will incur material costs to prepare for the
Year 2000 date change, achieving complete Year 2000 Readiness is subject to
various risks and uncertainties, and there can be no assurance that the Year
2000 date change will not lead to failures of such systems that may have a
material adverse effect on RoweCom's future results of operations and financial
condition.

RoweCom has been aware of the possible impact of Year 2000 issue on its
operations since inception and has focused on making its business systems Year
2000 Ready since that time.  Most of the effort has been focused upon business
systems owned or operated by RoweCom or third parties, the failure of which
would directly and adversely affect RoweCom's ability to provide its services or
would otherwise affect revenues or reliability for such a period of time as to
lead to unrecoverable consequences.  RoweCom has adopted a Year 2000 Readiness
program for these critical systems that is designed to:

 .  assess the readiness of our critical systems to deal with the Year 2000 date
   change;
 .  remediate any potential failures through modification or replacement of
   critical systems that may not be Year 2000 Ready;
 .  test the existing and improved critical systems for Year 2000 Readiness prior
   to actual Year 2000 date change; and
 .  develop contingency plans to deal with possible failures by our critical
   systems to be Year 2000 Ready

At present, approximately 2 employees of RoweCom are working either on a full-
time or part-time basis on Year 2000 Readiness issues and related issues, such
as back-office processing and integration of RoweCom's catalog with its
strategic partners.

Although RoweCom currently believes the critical systems that it operates will
be Year 2000 Ready, there can be no assurance that all of such systems and the
other critical systems maintained by third parties on behalf of RoweCom will be
Year 2000 Ready by the end of 1999.  A reasonably possible worst case scenario
might include one or more of the critical systems maintained by one of our
business partners being not Year 2000 Ready.  Any such failure could result in a
material disruption of our operations.  Specifically, we would experience
interruptions in our ability to process orders with certain publishers, collect
and process receipts from credit cards or direct disbursements accounts,
accurately maintain accounting records and perform adequate customer service.  A
failure by any of RoweCom's critical systems, or any other systems deployed by
us prior to the Year 2000 date change, to be Year 2000 Ready could have a
material adverse effect upon our future results of operations and financial
condition.

                                      -14-
<PAGE>

RoweCom is not able to assess the Year 2000 Readiness of its clients.  In the
event that a significant number of our clients face difficulties as a result of
the Year 2000 date change, such clients may be unable to process purchases
through the kStore, or may face budgetary constraints that limit knowledge
resource purchasing.  Any diminished purchasing by our clients as a result of
Year 2000 difficulties could have a material adverse effect on RoweCom's future
results of operations and financial condition.

                                      -15-
<PAGE>

                          PART II -- OTHER INFORMATION


ITEM 2.  CHANGES IN SECURITIES AND USE OF PROCEEDS

On March 8, 1999, in connection with the RoweCom's initial public offering, a
Registration Statement on Form S-1 Reg. No. 333-68761 was declared effective by
the Securities and Exchange Commission, pursuant to which 3,565,000 shares of
the RoweCom's Common Stock were offered and sold at a price of $16.00 per share,
generating gross offering proceeds of $57.0 million.  The managing underwriters
were J.P Morgan & Co., CIBC Oppenheimer, and Volpe Brown Whelan & Company.
After deducting approximately $4.0 million in underwriting discounts and $1.4
million in other related expenses, the net proceeds to RoweCom were
approximately $51.6 million.

In June 1999, RoweCom acquired all of the issued and outstanding capital stock
of Corporate Subscription Services, Inc., ("CSS"), a New Jersey Corporation in a
transaction accounted for using the purchase method of accounting. The total
consideration of $5,976,493 consisted of $5,726,493 in cash (subject to certain
post-closing adjustments as provided in the Agreement), and 16,260 shares of
RoweCom's common stock, which were valued at $250,000. The total purchase price
of $6,203,197 included the consideration as well as assumed liabilities of
$2,467,624 and acquisition costs of $226,704, which related to legal and
accounting fees. The terms of the Agreement were determined in arm's length
negotiations between RoweCom and the shareholders of CSS. The cash portion of
the purchase price came from the proceeds of RoweCom's initial public offering,
which closed on March 12, 1999.

In August 1999, RoweCom acquired all of the issued and outstanding capital stock
of International Subscription Agencies PTY LTD, ("ISA"), an Australian
Corporation, in a transaction accounted for using the purchase method of
accounting. The total consideration of $1,686,872 consisted of $1,486,596 in
cash (subject to certain post-closing adjustments as provided in the Agreement)
and $200,276 in other assets. The total purchase price of $1,723,367 included
the consideration as well as acquisition costs of $36,495, which related to
legal and accounting fees. The terms of the Agreement were determined in arm's
length negotiations between RoweCom and the shareholders of ISA.  The cash of
the purchase price came from the proceeds of RoweCom's initial public offering,
which closed on March 12, 1999.

RoweCom intends to use the balance of the net proceeds of the offering for
working capital and general corporate purposes, including making capital
expenditures in the ordinary course of business.  RoweCom may also apply a
portion of the net proceeds of the offering to acquire additional businesses,
products and technologies that are complementary to RoweCom's business.  From
time to time, in the ordinary course of business, RoweCom expects to evaluate
potential acquisitions of such businesses, products or technologies. The use of
proceeds set forth above does not represent a material change in the use of
proceeds described in the Registration Statement.

289,500 options were granted to purchase common stock under the Company's,
Amended and Restated 1998 Stock Incentive Plan during the 1999 Three Month
Period.  The grants of options were made in reliance on the exemptions from
registration under the Securities Act of 1933, as amended (the "Securities Act")
provided by Rule 701 there under. 45,192 stock options were exercised during the
1999 Three Month Period.

ITEM 5.  OTHER INFORMATION

Issuance of Convertible Debt

On October 14, 1999, the Company received proceeds of approximately $20,000,000
in connection with the issuance of convertible notes ("the Notes") in a private
placement. The $20,000,000 face amount of the Notes is due January, 2001. The
Notes bear interest at the rate of 11% per annum and are convertible, at any
time at the option of the holder, into shares of the Company's common stock at a
price equal to 93% of the weighted average price of the Company's common stock
on the day of conversion. The company has the option to convert the notes into
shares of common stock or to redeem the Notes at 100% of par value during the
first six months after issuance and at 107% of par thereafter. The Notes contain
a beneficial conversion feature related to the ability to convert at less than
fair market value and therefore, a portion of the proceeds from the issuance of
the convertible debt equal to the intrinsic value of the beneficial conversion
feature of approximately $1.5 million, has been allocated to additional paid-in
capital.

In conjunction with the issuance of the Notes, the Company also issued warrants
for the purchase of up to a total of 224,000 shares of the Company's common
stock at an exercise price equal to 110% of the price of the Company's common
stock ten days prior to the issuance of the Notes. The warrants vest immediately
and expire four years from issuance. The Company allocated approximately $2.1
million to additional paid-in capital for the fair value of the warrants on the
issuance date.

The Notes are carried net of discount related to the conversion feature and
warrants of approximately $3.6 million. Amortization of the discount, which is
recorded as interest expense, is expected to be approximately $1.9 million
during the fourth quarter of 1999 and approximately $420,000 per quarter
thereafter.

                                     -16-

<PAGE>

Acquisition of Dawson Information Services Group

On October 5, 1999, RoweCom acquired all the issued and outstanding capital
stock of Dawson Information Services Group ("ISG"), an international
corporation, in a transaction accounted for using the purchase method of
accounting.

The aggregate consideration paid by RoweCom to ISG consisted of approximately
$56 million in cash and shares of RoweCom's Common Stock (each subject to
certain post-closing adjustments as provided in the Agreement). The terms of the
Agreement were determined in arms length negotiations between RoweCom and the
shareholders of ISG. The cash portion of the purchase price came from the
proceeds of RoweCom's initial public offering, which closed on March 12, 1999.


Item 6.  Exhibits and Reports on Form 8-K

    (a)     Exhibits
            3.1  --  Certificate of Incorporation RoweCom*
            3.2  --  By-laws of RoweCom*
            10.1 --  Strategic Alliance and Marketing Agreement between RoweCom
                     and Office.Com Inc. dated September 27, 1999.**
            10.2 --  Stock Purchase Agreement dated  August 18, 1999.
            11   --  Computation of Loss Per Share.***
            27   --  Financial Data Schedule

    (b)     Reports on Form 8-K

            On August 19, 1999, the Company filed a report on Form 8-K/A in
            connection with the audited financial statements of Corporate
            Subscription Services, Inc., a business that the Company acquired in
            June 1999.

            On October 13, 1999, the Company filed a report on Form 8-K in
            connection with the issuance of convertible debt.

            On October 18, 1999, the Company filed a report on Form 8-K in
            connection with its acquisition of Dawson Information Services
            Group.

            _________________
            (*)    Incorporated by reference to the same numbered exhibit to the
                   Company's registration statement on Form S-1. (Reg. No.
                   333-68761).
            (**)   Confidential treatment requested.
            (***)  Statement regarding computation of per share earnings is not
                   required because the computation can be readily determined
                   from the material contained in the financial statements
                   included herein.

                                      -17-
<PAGE>

                                   SIGNATURE


Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf  by the
undersigned, thereunto duly authorized.


                                      ROWECOM INC.

November 15, 1999                         By:
                                             ----------------------------------
                                          Dr. Richard R. Rowe
                                          President and Chief Executive Officer


                                      -18-

<PAGE>

                   STRATEGIC ALLIANCE AND MARKETING AGREEMENT

     This Strategic Alliance and Marketing Agreement (the "Agreement") is made
as of this 27th day of September, 1999 (the "Effective Date") by and between
OFFICE.COM INC., a Delaware corporation ("Office.com") and ROWECOM INC., a
Delaware corporation ("RoweCom").

  WHEREAS, Office.com is developing a destination web site for small to medium-
sized businesses (together with any successor sites, the "Office.com Site" as
further defined below); such site is to provide online news, easy-to-use tools,
and other services on the Internet;

  WHEREAS, RoweCom provides business-to-business electronic commerce services to
businesses and not-for-profit institutions interested in purchasing
subscriptions, books and other knowledge products and services of a professional
nature and, in connection therewith, RoweCom collaborates with such entities to
enhance existing intranet networks to enable such entities to purchase
subscriptions, books and other knowledge products and services via their
intranets; and

  NOW, THEREFORE, in consideration of the promises contained herein and for
other good and valuable consideration, the receipt and sufficiency of which the
parties hereby acknowledge, Office.com and RoweCom agree as follows:

1. DEFINITIONS

  1.1.  DEFINED TERMS.  For purposes of this Agreement, the following terms have
        the respective meanings set forth below:

     a. GROSS MARGIN means the aggregate amount received by RoweCom on an
        Initial Order or a Renewal Order, less: (i) payments to third-party
                                          ----
        publishers or strategic partners in generating such Order, (ii) credits,
        refunds and allowances separately and actually credited to customers in
        connection with such Order for defective, damaged, outdated, and
        returned or cancelled RoweCom Titles; (iii) offered and taken trade and
        cash discounts, rebates, trade commissions and distribution fees in
        amounts customary to the trade and as required to do business in the
        country in which they are made; and (iv) sales, excise, use, turnover,
        inventory, value-added and similar taxes and duties, not including net
        income tax.  Gross Margin shall not include special outbound packing,
        transportation, insurance, and handling charges, separately billed to
        the customer or prepaid.

     B. HTML means hypertext mark-up language.

     C. INITIAL ORDER means an initial order for a RoweCom Title placed by an
        Office.com Customer through the RoweCom kStore.

     D. KNOWLEDGE PRODUCTS means any magazines, books, journals, subscriptions,
        serials, market research reports, or other publications, embodied in
        paper or electronic media.

     E. LAUNCH DATE means the date on which the RoweCom kStore is substantially
        complete and functional in all material respects for Office.com
        Customers or
<PAGE>

        potential Office.com Customers, and in no event shall be later than
        the date of the Office.com Site Launch, scheduled for one (1) month
        after the Effective Date of this Agreement. RoweCom will assist
        Office.com in the launch of the RoweCom kStore, integrated with
        Office.com's SPIM, at the time of such Office.com Site Launch.

     F. OFFICE.COM CHANNEL means all marketing and distribution channels
        including but not limited to the Office.com Site, affinity group web
        sites created by Office.com during the Term hereof, and direct marketing
        and other marketing and distribution channels related to the Office.com
        Site and utilized by Office.com.

     G. OFFICE.COM CONTENT means any materials provided by Office.com to RoweCom
        in connection with this Agreement, including any Office.com logos or
        images, the SPIM, and related materials.

     H. OFFICE.COM CUSTOMER means any person or entity that orders at least one
        (1) RoweCom Title through the RoweCom kStore.

     I. OFFICE.COM SITE means (1) the web site and pages that a user's web
        browser will generate as a result of requesting URLs in the "office.com"
        Internet domain, other than such pages intended for testing,
        development, or other internal purposes; and (2) any web pages or sites
        that are replacements for such web pages or site.

     J. OFFICE.COM SITE LAUNCH means the point in time when the Office.com Site
        is first made available for use by the general public via the public
        Internet.

     K. INTELLECTUAL PROPERTY means the respective patents, trade secrets,
        copyrights, trademarks, industrial designs and other intellectual
        property of the parties, including without limitation the RoweCom
        Trademarks, the Office.com Trademarks, related sales collateral, RoweCom
        Content, and any such Intellectual Property contained in the RoweCom
        kStore, Office.com Content, and/or the Office.com Site.

     L. RENEWAL ORDER means the renewal of an Initial Order.

     M. ROWECOM CONTENT means the list of all RoweCom Titles provided through
        the RoweCom kStore, as updated by RoweCom from time to time, but
        excluding any Office.com Content.  Subject to Section 3.2(g) below,
        RoweCom shall have and retain sole editorial discretion over RoweCom
        Content.

     N. ROWECOM KSTORE means a customized, co-branded Office.com/RoweCom web
        site prepared by RoweCom and subject to the joint approval of Office.com
        and RoweCom.  The RoweCom kStore will contain a catalog of RoweCom
        Titles, order processing, and other features, and will have a URL
        address determined by RoweCom.

     O. ROWECOM TITLE means any Knowledge Product that RoweCom is authorized by
        a publisher to sell and that is listed in the RoweCom kStore, as updated
        from time to time.

                                       2
<PAGE>

     P. TERM means the period beginning on the Effective Date and ending upon
        expiration or termination of this Agreement, as set forth in Section 7
        hereto.

     Q. TRADEMARK means names, trademarks, services marks, trade names, labels,
        logos, designs or other designations and all goodwill associated
        therewith.  The RoweCom Trademarks are set forth in Exhibit B (hereby
                                                            ---------
        incorporated by reference), as may be updated by RoweCom from time to
        time.  The Office.com Trademarks are set forth in Exhibit C (hereby
                                                          ---------
        incorporated by reference), as may be updated by Office.com from time to
        time.

     R. URL means uniform resource locator.

1.2. OTHER DEFINED TERMS. Each of the following terms have the meanings ascribed
     to it in the section set forth opposite such term:

          AGREEMENT          Preamble

          AUDITED PARTY      Section 4.3

          AUDITING PARTY     Section 4.3

          BUY BOXES          Section 2.1

          CONFIDENTIAL
          INFORMATION        Section 6.1

          DHTML              Section 2.1

          DISCLOSING PARTY   Section 6.1

          EFFECTIVE DATE     Preamble

          INDEMNITOR         Section 8.3(a)

          INDEMNITEES        Section 8.3(a)

          INITIAL TERM       Section 7.1

          LOSSES             Section 8.3(a)

          OFFICE.COM         Preamble

          OFFICE.COM LINK
          FILE               Section 2.2

          OFFICE.COM DIRECT
          COMPETITOR         Section 3.5 and Exhibit D (hereby incorporated
                                             ---------
                             by reference)
          QUARTERLY
          STATEMENT          Section 4.2

          ROWECOM            Preamble

          ROWECOM DIRECT
          COMPETITOR         Section 3.5 and Exhibit D
                                             ---------

                                       3
<PAGE>

          ROWECOM LINK FILE  Section 2.1

          RECIPIENT          Section 6.1

          VERTICAL
          NAVIGATION BAR     Section 2.1


2. LINKAGE

2.1. SITE LINKS TO THE ROWECOM KSTORE. Subject to the terms of this Agreement
     but in no event later than December 15, 1999, provided that the RoweCom
     kStore is completed and functional in all material respects for the
     Office.com Site Launch, Office.com will place a hypertext link to a page
     within the RoweCom kStore within the second sub-level of the hierarchical
     dynamic HTML ("DHTML") site navigation display appearing on the upper left
     corner of each page (the "Vertical Navigation Bar") of the Office.com Site.
     Office.com shall have the right to change the appearance and/or
     functionality of the Vertical Navigation Bar, as is more fully set forth in
     Section 3.12, provided that, during the Term hereof, Office.com shall
     provide a hypertext link of equivalent prominence (in Office.com's
     reasonable determination) to a page within the RoweCom kStore. In addition
     and not in lieu of the foregoing, the RoweCom kStore may also be accessible
     through links from purchasing and online transaction opportunities for
     contextually relevant items in selected product categories ("Buy Boxes"),
     located on the Office.com Site, the size, number and placement of which
     shall be within Office.com's sole discretion. RoweCom shall provide the
     textual and/or graphic content, when applicable, of these links to
     Office.com as one or more computer-readable files in an Internet standard
     file format (such files being, collectively, the "RoweCom Link File").

2.2. SITE LINKS TO THE OFFICE.COM SITE. Subject to the terms of this Agreement
     but in no event later than the Launch Date, RoweCom will place a hypertext
     link to the Office.com Site, with a URL address determined by Office.com,
     from each page of the RoweCom kStore, the location, size and placement of
     which link shall be mutually agreed to by the parties. Office.com will
     provide the textual and/or graphic content, when applicable, of these links
     to RoweCom as one or more computer-readable files in an Internet standard
     file format (such files being, collectively, the "Office.com Link File").

2.3. EXPENSES. Each party shall be responsible for its own expenses in
     performing its obligations under this Agreement.

3. OBLIGATIONS OF THE PARTIES.

3.1. Office.com Obligations. Subject to the terms of this Agreement, Office.com
     shall:

     a.   Assign an account executive for RoweCom kStore implementation, and to
          act as an Office.com contact for the daily operations of the RoweCom
          kStore;

     b.   Provide one or more hypertext links from the Office.com Site to the
          RoweCom kStore as set forth in Section 2.1 of this Agreement;

                                       4
<PAGE>

     C.   List RoweCom as a partner on the Office.com Site in the same manner as
          Office.com lists its other partners on the Office.com Site, and, upon
          mutual agreement by both parties, in advertising, promotional, and/or
          publicity materials;

     D.   Make payments to RoweCom, and provide Quarterly Statements, in
          accordance with Section 4 hereof for all advertising within the
          RoweCom kStore.

     E.   Market and sell advertising on the RoweCom kStore, and collect
          revenues for such advertising.

3.2. ROWECOM OBLIGATIONS. Subject to the terms of this Agreement, RoweCom shall:

     a.   At RoweCom's expense, develop, host, maintain, and integrate
          Office.com's SPIM into, the RoweCom kStore, subject to the approval of
          the parties;

     B.   Assign an account executive for RoweCom kStore implementation, and to
          act as Office.com's primary contact for the daily operations of the
          RoweCom kStore;

     C.   Provide hypertext links from the RoweCom kStore to the Office.com Site
          as set forth in Section 2.2 of this Agreement;

     D.   Process Initial Orders and Renewal Orders received from Office.com
          Customers, collect amounts from such Office.com Customers, comply with
          all applicable laws and regulations, fulfill Initial Orders and
          Renewal Orders, process address changes for Office.com Customers, and
          provide customer service on Initial Orders and Renewal Orders
          consistent with the terms set forth in Exhibit E (hereby incorporated
                                                 ---------
          by reference), including but not limited to assigning a customer
          service representative to provide customer support and respond to
          claims from Office.com Customers;

     E.   Provide, to the extent permitted by applicable laws and regulations,
          information to Office.com regarding Office.com Customers, Initial
          Orders and Renewal Orders in accordance with the terms of this
          Agreement, including but not limited to names, addresses, telephone
          numbers, email addresses, and product purchase information;

     F.   Honor the policy regarding cancellations and refunds provided by the
          publisher of the applicable RoweCom Title, provided that RoweCom
          reserves its right to change its policy regarding refunds and
          cancellations and will promptly and conspicuously post on the RoweCom
          kStore, and promptly provide written notice to Office.com of, any such
          change(s);

     g.   Perform title searches for additions to RoweCom Content and use its
          best efforts to add to RoweCom Content a particular Knowledge Product
          requested by Office.com or an Office.com Customer or potential
          Office.com Customer within three (3) business days of such request.
          From time to time during the Term, RoweCom may, at its sole
          discretion, make corrections, enhancements, revisions, updates,
          upgrades and other changes to RoweCom Content unrelated to any
          requests by Office.com or Office.com Customers. In the event that (1)
          RoweCom cannot or will not add requested materials to the RoweCom
          Content within the time specified above, or (2) RoweCom ceases to
          offer a particular RoweCom Title, Office.com shall be

                                       5
<PAGE>

          entitled to contract directly with the publisher or any other provider
          of such Knowledge Product for the right to offer such titles on or
          through the Office.com Site, provided that, Office.com shall provide
          at least seven (7) days advance written notice of such intent to seek
          such Knowledge Product from a publisher or other third party provider.

     H.   No later than the launch of version 4.0 of the RoweCom kStore (which
          RoweCom intends to enable by December 15, 1999, and shall in any event
          enable no later than January 15, 2000), provide discounts on all
          Knowledge Products (other than market research reports and RoweCom's
          800 most popular titles) ordered by Office.com Customers in accordance
          with RoweCom's then-current pricing and discounts, including, as
          applicable, providing the lowest price available on all large
          circulation and general interest magazines sold through the RoweCom
          kStore;

     I.   Provide technical support to Office.com in connection with the
          installation, operation, and maintenance of the RoweCom kStore; and

     j.   Make payments, and provide Quarterly Statements, to Office.com in
          accordance with Section 4 hereof for all Initial Orders and Renewal
          Orders.

3.3. DEVELOPMENT: RoweCom and Office.com shall cooperate in good faith with
     regard to (a) implementation of the RoweCom kStore, (b) linking the RoweCom
     kStore to the Office.com Site, (c) conformance of the RoweCom kStore with
     Office.com's proprietary SPIM, (d) the development of a RoweCom kStore 4.0
     design, and (e) such other matters as the parties agree to address jointly.

3.4. LICENSES.

     a.   LICENSES TO OFFICE.COM. Subject to the terms set forth herein, RoweCom
          hereby grants to Office.com:


          (1)  a limited, world-wide, non-exclusive, non-transferable, non-
               assignable (except as set forth in Section 9.3), royalty-free
               right and license (excluding the right to sublicense) to store,
               copy, distribute, transmit, adapt, and display the RoweCom
               kStore, RoweCom Content, and the RoweCom Link File as delivered
               under Section 2.1 solely to (i) market, promote, and offer
               RoweCom Content to Office.com Customers or potential Office.com
               Customers through Office.com Channels, (ii) to market and promote
               the Office.com Site generally, subject to the terms of this
               Agreement and particularly Section 3.6 hereof, and (iii) comply
               with Office.com's obligations under Section 3.1 of this
               Agreement;

          (2)  a limited, world-wide, non-exclusive, non-assignable (except as
               set forth in Section 9.3), royalty-free right and license
               (excluding the right to sublicense) to use the RoweCom Trademarks
               solely to promote and market the RoweCom kStore and RoweCom
               Content in accordance with the terms of this Agreement.  Upon
               reasonable notice from RoweCom, Office.com shall permit RoweCom
               to visit all locations on the Internet where Office.com delivers
               services using the RoweCom Trademarks to ensure that (a) such
               services are delivered in a manner consistent with the

                                       6
<PAGE>

               service standards employed by RoweCom and (b) the RoweCom
               Trademarks used in connection with such services are in
               compliance with the specifications provided to Office.com from
               time to time. It is understood that, under certain circumstances,
               Office.com may need third party consents to effectuate the
               visitation by RoweCom. In such circumstances, Office.com will
               work with RoweCom to facilitate the review of the usage of the
               RoweCom Trademarks.

     B. LICENSE TO ROWECOM.  Subject to the terms set forth herein, Office.com
        hereby grants to RoweCom a limited, world-wide, non-exclusive, non-
        assignable (except as set forth in Section 9.3), royalty-free right and
        license (excluding the right to sublicense) to use the Office.com
        Trademarks and Office.com Content (excluding the SPIM) solely to (i)
        promote and market the RoweCom kStore and the RoweCom Content in
        accordance with the terms of this Agreement, and (ii) to comply with its
        obligations under Section 3.2 of this Agreement.  RoweCom agrees that,
        upon reasonable notice from Office.com, RoweCom shall permit Office.com
        to visit all locations on the Internet where RoweCom delivers services
        using the Office.com Trademarks to ensure that (1) such services are
        delivered in a manner consistent with the service standards employed by
        Office.com and (2) the Office.com Trademarks used in connection with
        such services are in compliance with the specifications provided to
        RoweCom from time to time.  It is understood that, under certain
        circumstances, RoweCom may need third party consents to effectuate the
        visitation by Office.com.  In such circumstances, RoweCom will work with
        Office.com to facilitate the review of the usage of the Office.com
        Trademarks.

     C. RESTRICTION ON USE OF CONFIDENTIAL INFORMATION  Nothing in this Section
        3.4 shall allow either party to use the other party's Confidential
        Information beyond the limitations on such use set forth in Section 6
        below.

3.5. EXCLUSIVITY. Subject to Section 7.2(d), it is hereby understood and agreed
     by the parties that RoweCom shall be the exclusive provider of those
     Knowledge Products set forth on Exhibit A attached hereto (and hereby
                                     ---------
     incorporated by reference) under the caption "Knowledge Products Provided
     by RoweCom and Subject to Exclusivity", and a non-exclusive provider of all
     other Knowledge Products for the Office.com Site. Subject to the terms of
     Section 3.2(g), during the Term of this Agreement, Office.com agrees not to
     enter into a similar arrangement or agreement for linking, co-branding,
     development and integration of the Office.com Site with any RoweCom Direct
     Competitors (as defined in Exhibit D) for the provision of those Knowledge
                                ---------
     Products set forth on Exhibit A, through the Office.com Site, provided
                           ---------
     however that nothing in this Agreement shall prevent Office.com from (a)
     accepting banners, sponsorships and advertising from any third party on the
     Office.com Site, including a RoweCom Direct Competitor, so long as such
     banners, sponsorships, and advertising do not specifically reference those
     Knowledge Products subject to the exclusivity provisions as set forth on
     Exhibit A, and (b) offering, selling, promoting, and/or marketing
     ---------
     discounted or trial subscriptions to Office.com Customers or potential
     Office.com Customers for all Knowledge Products published by up to twenty
     (20) publishers per one (1) year period that this Agreement is in effect.
     Nothing herein shall be deemed to similarly limit RoweCom from selling,
     promoting, marketing, or otherwise distributing Knowledge Products through
     other vendors or channels, provided, however, that during the first three
     (3) months of the

                                       7
<PAGE>

     Term of this Agreement, RoweCom shall not make available any web site or
     other service that is linked, co-branded, developed, or integrated with any
     Office.com Direct Competitor (as defined in Exhibit D).


3.6. PUBLICITY. Neither party shall originate or cause to be issued any
     publicity or news release or otherwise make any public announcement or
     statements, written or oral, with respect to this Agreement or the terms
     hereof or the transactions contemplated hereby unless mutually agreed by
     the parties in writing (not be unreasonably withheld or delayed),
     provided that, each party may provide information to the extent required
     -------- ----
     under securities laws or other applicable laws or regulations, or
     governmental or court order. Neither party shall use the name of the other
     party or any adaptation thereof or any of such other party's Trademarks in
     any advertising, promotional or sales literature, or in any other form of
     publicity without prior written consent (which consent will not be
     unreasonably withheld or delayed) obtained from the other party in each
     case. Notwithstanding the foregoing, a party shall not be in breach of this
     Section 3.6 as a result of the incidental appearance of the other party's
     web site, Content, Link File, or Trademarks in any public demonstration of
     such party's web site or services generally.

3.7. OWNERSHIP AND USE OF OFFICE.COM CUSTOMER INFORMATION.

     A.   RoweCom will tag each Office.com Customer or potential Office.com
          Customer who visits the RoweCom kStore in its customer database as an
          Office.com Customer. RoweCom will, at the end of each month of the
          Term, forward all data relating to Office.com Customers or potential
          Office.com Customers collected through the RoweCom kStore to
          Office.com.

     B.   RoweCom will not proactively market to an Office.com Customer with any
          marketing message meant to drive the customer directly to the RoweCom
          kStore or any other web Site owned or operated by RoweCom or any third
          party; provided that this restriction will not apply to those
          Office.com Customers who have purchased a Knowledge Product from
          RoweCom through a channel other than the RoweCom kStore within the two
          (2) years prior to any such marketing activities conducted by RoweCom.

     C.   RoweCom shall use commercially reasonable efforts to respect and
          maintain the privacy of Office.com Customers and potential Office.com
          Customers, shall keep information regarding Office.com Customers
          confidential, and shall not market, sell or otherwise provide access
          to a third party to any personally identifiable user data whatsoever.
          Each party is responsible for complying with applicable laws governing
          its use of such data.

3.8. INTELLECTUAL PROPERTY. Subject to the terms hereof, each party shall inform
     the other party of any changes in or additions to the informing party's
     Trademarks, and shall amend either Exhibit B or Exhibit C accordingly. Each
                                        ---------    ---------
     party shall use commercially reasonable efforts to correctly reference the
     other party's Trademarks and other proprietary rights in any marketing,
     advertising, promotional materials, sales literature or publicity permitted
     hereunder, as required by law or as reasonably requested by the other
     party. Each party's Trademarks and Confidential Information (as defined
     below) shall remain the sole and exclusive property of such party and the
     other party shall have no

                                       8
<PAGE>

      rights thereto, except as otherwise expressly provided herein, and the
      goodwill associated therewith shall inure to the benefit of the owner of
      such Trademark. Upon any expiration or termination of this Agreement, the
      license to use the Trademarks shall terminate. Except as otherwise
      expressly provided herein, nothing contained in this Agreement shall be
      deemed to transfer ownership of copyrightable material from one party to
      the other.

 3.9. CONTACT PERSONS. Each party shall designate a Partner Relations Manager
      whose name is set forth on the signature page to this Agreement to
      implement the obligations of each such party hereunder and to be available
      to respond to inquiries during the normal business hours of such party.

3.10. SALES COLLATERAL. Each party shall furnish at no cost to the other party
      reasonable quantities of promotional materials, such as sales literature
      and similar promotional material, relating to RoweCom Content, RoweCom
      Trademarks, and the Office.com Site, including such information as is
      necessary or appropriate for each party to formulate any marketing
      materials used in connection with marketing activities under this
      Agreement. Each party hereby grants to the other party a license during
      the Term to use such promotional materials solely for purposes of
      promoting the granting party, provided that, neither party shall edit,
      modify or otherwise alter the form or content of such promotional
      materials except as necessary to convert such promotional materials into
      analog or digital format.

3.11. SPIM LICENSING. Beginning no earlier than October 15, 1999 and continuing
      for a period no longer than six (6) months thereafter (unless otherwise
      agreed to in writing by the parties), the parties shall negotiate in good
      faith regarding RoweCom's possible use of Office.com's SPIM technology for
      integration with third parties who are not competitors of Office.com. The
      subject matter of such negotiations shall include, without limitation,
      discussion of (a) liability issues related to such licensing, and (b)
      issues related to support of the SPIM with respect to RoweCom and such
      third parties, if any. Notwithstanding the foregoing or any other
      provision of this Agreement, neither party shall be under any obligation
      to enter into any agreement with the other party regarding such use by
      RoweCom of the SPIM technology.


3.12. OPERATION OF THE OFFICE.COM SITE. Except as may be expressly provided
      otherwise in this Agreement, Office.com shall have sole and absolute
      discretion to determine all matters relating to the Office.com site
      including, without limitation, all technical, operational, financial,
      organizational, promotional, content, naming, appearance, availability,
      and business matters.


4.    PAYMENTS AND AUDITS

4.1.  PAYMENTS.

      A.  PAYMENTS BY ROWECOM. Subject to the terms of this Agreement, RoweCom
          shall pay to Office.com, no later than fifteen (15) business days
          after the end of every alternate calendar month, an amount equal to
          that percentage of the Gross Margin

                                       9
<PAGE>

          set forth in the table below corresponding to the number of RoweCom
          Titles sold to Office.com Customers for the preceding two-month
          period:

     ----------------------------------------------------------------------
        NUMBER OF ROWECOM TITLES SOLD       Percentage of Gross Margin
                                            payable by RoweCom to
                                            Office.com
     ----------------------------------------------------------------------
        1 to 100,000                        10%
     ----------------------------------------------------------------------
        100,001 to 200,000                  15%
     ----------------------------------------------------------------------
        200,001 to 400,000                  20%
     ----------------------------------------------------------------------
        400,001 or greater                  25%
     ----------------------------------------------------------------------

          All amounts paid by RoweCom pursuant to this Section 4.1(a) shall be
          cumulative.  For example, if during any two-month calendar period,
          Office.com generated sales of 400,002 RoweCom Titles, then it would be
          entitled to receive a commission equal to: 10% of the Gross Margin on
          the first 100,000 RoweCom Titles sold, 15% of the Gross Margin on the
          next 100,000 RoweCom Titles sold, 20% of the Gross Margin on the next
          200,000 RoweCom Titles sold, and 25% on the additional 2 RoweCom
          Titles sold.

     B. PAYMENTS BY OFFICE.COM. Subject to the terms of this Agreement,
        Office.com shall pay to RoweCom, no later than thirty (30) days after
        the end of each calendar month, an amount equal to twenty-four and one-
        half percent (24.5%) of all advertising revenue received by Office.com
        during the Term for the preceding calendar month for advertisements on
        the kStore, minus applicable expenses incurred in generating such
        advertising revenues including, but not limited to, standard agency
        commission fees, and sales, use, withholding or other taxes, quantity
        and cash discounts, bad debts, and collection fees.  Such advertising
        revenues shall not include non-cash revenue arising from bartered
        advertising and house advertisements; provided that if Office.com
        barters advertising on the RoweCom kStore with a third party, RoweCom
        shall receive a credit for the equivalent value of such advertising, as
        reasonably determined by Office.com, that RoweCom may apply toward
        advertising on the Office.com Site, which advertising will link to the
        RoweCom kStore.

4.2. QUARTERLY STATEMENTS. Within fifteen (15) days after the end of each
     calendar quarter after the Effective Date and for as long as any amounts
     are due in accordance with this Section 4, each party shall submit to the
     other party (a) a detailed statement ("Quarterly Statement") that sets
                                            -------------------
     forth, with respect to the Quarterly Statement prepared by RoweCom, each
     Office.com Customer who placed an Initial Order or a Renewal Order for a
     RoweCom Title and the Gross Margin received by RoweCom on such order during
     such quarter then ended, and (b) with respect to the Quarterly Statement
     prepared by Office.com, the total amount of advertising revenue received by
     Office.com for the applicable period and the calculation of the amounts
     payable to RoweCom pursuant to Section 4.1(b).

                                       10
<PAGE>

4.3. AUDITS. During the Term of this Agreement and for ninety (90) days
     thereafter, each party (for purposes of this Section 4.3 only, the
     "Auditing Party") shall have the right, not more than once in any twelve
      --------------
     (12)-month period, to have the relevant books and records of the other
     party (the "Audited Party") for the other party's immediately preceding
                 --------------
     financial year audited by an independent certified public accountant chosen
     by the Auditing Party, for the sole purpose of ascertaining the accuracy of
     the Audited Party's reports under this Agreement, including without
     limitation RoweCom's customer information reports to Office.com. Each party
     shall maintain accurate books and records relating to such matters. Such
     audits shall be scheduled within thirty (30) days following delivery of a
     notice by the Auditing Party to the Audited Party, and conducted during
     normal business hours, in a manner that does not unreasonably interfere
     with the Audited Party's normal business activities. The Auditing Party
     shall require the auditor to execute a confidentiality agreement,
     acceptable to the Audited Party, which shall prohibit the auditor from
     disclosing any information ascertained from the audit to any party,
     including the Auditing Party, for any purpose other than to confirm the
     accuracy of the Audited Party's reports or to advise the Auditing Party of
     any discrepancies discovered through the audit. In the event that any audit
     determines that the reported payments paid to the Auditing Party under this
     Agreement was less than the amount due to the Auditing Party, the Audited
     Party shall promptly pay the Auditing Party the amount of such underpayment
     and all accrued interest thereon from the date that such payment was due.
     In addition, if any audit determines that the reported payments paid to the
     Auditing Party under this Agreement was less than ninety percent (90%) of
     the actual amount due to the Auditing Party for the period in question, the
     actual out-of-pocket cost of such audit shall be borne by the Audited
     Party; otherwise, the cost of the audit shall be borne by the Auditing
     Party.

4.4. TAXES. All taxes and charges, other than income taxes, that may be imposed
     by any governmental taxing authority on any sales of RoweCom Titles
     pursuant to this Agreement shall be paid by the party assessed such taxes
     or charges.

5. REPRESENTATIONS AND WARRANTIES

5.1. AUTHORIZATION, ETC. Each party hereby represents and warrants to the other
     that: (a) it has the requisite power and authority to execute, deliver and
     perform this Agreement and to consummate the transactions contemplated
     hereby; (b) this Agreement has been duly authorized, executed and delivered
     by such party, constitutes the legal, valid and binding obligation of such
     party and is enforceable against such party in accordance with its terms,
     except to the extent such enforceability may be limited by bankruptcy,
     reorganization, insolvency or similar laws of general applicability
     governing the enforcement of the rights of creditors or by the general
     principles of equity (regardless of whether considered in a proceeding at
     law or in equity); and (c) to the best of its knowledge, it has provided
     the other party with the information known to it that materially affects
     the other party's ability to perform the other party's obligations under
     this Agreement.

5.2. NON-INFRINGEMENT. Each party hereby represents and warrants that (i) the
     provision by such party of Intellectual Property to the other party
     hereunder does not infringe upon or violate the intellectual property
     rights or any other rights of any third party or violate any applicable law
     or regulation; (ii) neither party has been charged or threatened with

                                       11
<PAGE>

     infringement or violation of any intellectual property right or any other
     rights of any person or entity in connection with the Intellectual Property
     provided by such party to the other party hereunder; (iii) the Intellectual
     Property and other information provided by each party (including without
     limitation, the RoweCom Content, the RoweCom kStore, the RoweCom Link File,
     the Office.com Link File, the RoweCom Trademarks, and Office.com Content)
     to the other party hereunder will not contain any defects, viruses, worms,
     date bombs, time bombs, or other code that is designed to damage,
     interrupt, or interfere with any software or data of the other party; and
     (iv) the RoweCom kStore and services provided to Office.com Customers
     therewith shall be conducted in a professional, timely and diligent manner,
     and shall comply with all applicable laws and regulations. In addition,
     RoweCom represents and warrants that the Intellectual Property and other
     information that is provided by RoweCom (including without limitation, the
     RoweCom Content, the RoweCom kStore, the RoweCom Link File, and the RoweCom
     Trademarks) to Office.com hereunder shall be year 2000 ready as set forth
     in RoweCom's Year 2000 Readiness Disclosure, which is attached as Exhibit F
                                                                       ---------
     (hereby incorporated by reference), and Office.com represents and warrants
     that the Intellectual Property and other information that is provided by
     Office.com (including without limitation the Office.com Link File and the
     Office.com Content) to RoweCom hereunder shall be year 2000 compliant.

5.3. THIRD PARTY RIGHTS. Each party represents and warrants to the other party
     that: (a) it is not bound by any agreement or obligation (and will not
     enter into any agreement or obligation) that could materially interfere
     with the performance of its obligations under this Agreement; and (b) no
     approval, authorization or consent of any governmental or regulatory
     authority is required to be obtained or made by it in order for it to enter
     into and perform its obligations under this Agreement.

5.4. DISCLAIMER. EXCEPT FOR THE WARRANTIES SET FORTH IN THIS SECTION 5, EACH
     PARTY DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES
     CONTEMPLATED UNDER THIS AGREEMENT, INCLUDING IMPLIED WARRANTIES OF
     MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

6.   CONFIDENTIALITY

6.1. CONFIDENTIAL INFORMATION. "Confidential Information" means all financial,
     business, marketing, operations, technical, and economic information,
     whether tangible or intangible, that is disclosed by either party (the
     "Disclosing Party") or any of Disclosing Party's suppliers, employees,
     contractors or customers to the other party (the "Recipient"), if such
     information is disclosed (i) in writing or by way of any other media that
     is marked as "confidential" or "proprietary" information; (ii) orally or
     visually, provided that, such oral or visual disclosure is followed by
     written confirmation by the Disclosing Party within three (3) business days
     of such disclosure; provided that (A) Confidential Information excludes any
     information or portion thereof that (1) was known to the Recipient before
     receipt thereof under this Agreement; (2) is disclosed to the Recipient by
     a third person who has a right to make such disclosure without any
     obligation of confidentiality to the Disclosing Party; (3) is or becomes
     generally known in the trade or to the public without violation of this
     Agreement by the Recipient; (4) is independently developed by the Recipient
     or Recipient's employees, agents, or

                                       12
<PAGE>

     contractors to whom the Disclosing Party's information was not disclosed;
     or (5) is approved in writing by the Disclosing Party for release; and (B)
     only the specific information that meets the exclusions shall be excluded,
     and not any other information that happens to appear in proximity to such
     excluded portions (for example, a portion of a document may be excluded
     without affecting the confidential nature of those portions that do not
     themselves qualify for exclusion); and (C) Confidential Information
     includes summaries and other materials prepared by or on behalf of a
     Recipient that restate, summarize or otherwise use any Confidential
     Information of a Disclosing Party except to the extent that such summaries
     and other materials qualify for exclusion under this Section.

6.2. NONDISCLOSURE AND LIMITATIONS ON USE. Each Recipient agrees (a) to keep
     secret and maintain the Confidential Information as confidential and to
     hold the Confidential Information in trust for the exclusive benefit of the
     Disclosing Party; (b) to use or copy the Confidential Information solely to
     perform its obligations under this Agreement; (c) to segregate the
     Confidential Information from the Recipient's other information and from
     that of third parties; (d) not to copy the Confidential Information unless
     necessary to perform services under this Agreement; (e) to notify promptly
     the Disclosing Party upon learning about any court order or other legal
     requirement that purports to compel disclosure of any Confidential
     Information and to cooperate with the Disclosing Party in the exercise of
     the Disclosing Party's right to protect the confidentiality of the
     Confidential Information before any tribunal or governmental agency; (f)
     not to disclose the Confidential Information to any person or entity not a
     party to this Agreement other than such of Recipient's contractors, agents
     or employees who (i) have a need to know the Confidential Information for a
     purpose permitted hereunder; and (ii) are apprised of the confidential
     nature of the Confidential Information; and (g) subject to Section 7.3b, to
     return promptly to the Disclosing Party or to destroy, at the option of the
     Disclosing Party and at any time upon the Disclosing Party's request, any
     and all materials containing Confidential Information. Each party shall (1)
     promptly notify the other party of any actual or suspected unauthorized use
     or disclosure of the other party's Confidential Information for a period of
     two years from the date of termination of this Agreement of which it has
     knowledge and will cooperate in the investigation of such unauthorized use
     or disclosure; (2) be liable for breaches of confidentiality by its
     employees, contractors or agents; and (3) include the other party's
     reasonable proprietary rights notices on any media or products embodying
     the other party's Confidential Information, including partial copies
     thereof. Nothing contained herein shall prevent a Recipient from disclosing
     the Disclosing Party's Confidential Information to any tribunal or
     governmental agency, so long as the notice in this Section 6.2 is promptly
     given; provided that, such disclosure shall not alter the status of such
            -------- ----
     information hereunder for all other purposes as Confidential Information
     unless and until such information is actually made public by the tribunal
     or agency.

6.3. Notwithstanding anything to the contrary herein, the RoweCom Content shall
     be considered Confidential Information of RoweCom, and data relating to
     Office.com Customers or potential Office.com Customers shall be considered
     Confidential Information of Office.com. RoweCom further acknowledges that
     the SPIM and the Standard Partner Registration Interface Model ("SPRIM"),
     and all SPIM- or SPRIM-related materials, are Confidential Information of
     Office.com; that such materials, as well as the Office.com Site are and
     shall remain the sole property of Office.com; and

                                       13
<PAGE>

     that RoweCom does not have nor will it acquire any rights therein by virtue
     of this Agreement. RoweCom shall not disclose any Confidential Information
     relating to the SPIM or SPRIM to any third party during the term hereof
     (except to subcontractors as necessary to fulfill its obligations
     hereunder, and in such event RoweCom shall require any such third party to
     execute a confidentiality agreement containing disclosure restrictions at
     least as strict as set forth this Section 6) or at any time thereafter.

7. TERM AND TERMINATION

7.1. Term. This Agreement shall commence upon the Effective Date and, subject to
     early termination pursuant to Section 7.2, shall continue in effect until
     the second anniversary of the Launch Date (the "Initial Term") and shall be
     automatically renewed for successive one (1) year periods after the
     expiration of the Initial Term unless either party provides the other party
     with written notice of its intent not to renew this Agreement at least
     ninety (90) days prior to the expiration of the then current term.

7.2. TERMINATION.

     A.   BREACH. Either party may terminate this Agreement upon thirty (30)
          days' written notice to the other party if the other party breaches
          any of its material obligations under this Agreement and such breach
          remains uncured for a period of 30 days after receipt of such notice.
          Any notice given pursuant to this Section 7.2 must set forth with
          specificity the alleged material obligations breached by the other
          party.

     B.   Either party may terminate this Agreement pursuant to Section 9.2.

     C.   This Agreement shall terminate automatically, with no further action
          by either party, if (i) a receiver is appointed for either party or
          its property, (ii) either party makes an assignment for the benefit of
          its creditors, (iii) any proceedings are commenced by, for or against
          either party under any bankruptcy, insolvency or debtor's relief law
          for the purpose of seeking a reorganization of such party's debts, and
          such proceeding is not dismissed within ninety (90) calendar days of
          its commencement, or (iv) either party is liquidated or dissolved.

     D.   Either party (the "Terminating Party") may terminate this Agreement if
          the other party completes a sale of all or substantially all of such
          other party's assets, or any other transaction in which greater than
          fifty percent (50%) of such other party's voting securities are
          transferred, (a "Change of Control Transaction") to a Direct
          Competitor (as defined in Exhibit D) of the Terminating Party, by
                                    ---------
          giving such other party ninety (90) days advance written notice of
          intent to terminate within the forty-five (45) day period immediately
          following the earlier of either the effective date or the public
          announcement of the Change of Control Transaction.

     E.   Notwithstanding any other provision of this Agreement, Office.com may,
          at any time following six (6) months after the Effective Date of this
          Agreement, initiate good faith discussions with RoweCom regarding the
          exclusive nature of this Agreement, by providing written notice to
          RoweCom stating Office.com's purposes for initiating such discussions,
          which purposes may include without limitation competitive and product-
          related issues. RoweCom shall, within thirty (30) days of receipt of
          such notification, provide to Office.com a written response setting
          forth

                                       14
<PAGE>

          the manner in which RoweCom intends to address Office.com's concerns.
          If the parties are unable to reach an agreement on the concerns raised
          by Office.com through good faith negotiations within forty-five (45)
          after the receipt by Office.com of RoweCom's written response, either
          party may amend this Agreement to a non-exclusive Agreement for the
          remainder of the then-current term.

7.3. EFFECT OF TERMINATION.

     A.   THEN-CURRENT ORDERS. Upon termination of this Agreement, the
          provisions of Section 2, 3.1, and 3.2 regarding the obligations of
          each party shall terminate, provided, however, that (a) the parties
                                      --------  -------
          will continue to perform all obligations relating to pending Initial
          Orders or Renewal Orders in accordance with a schedule to be mutually
          agreed upon by the parties no later than thirty (30) days after the
          date of termination, and (b) RoweCom shall provide ongoing customer
          service to Office.com Customers at no less a level of service than it
          provides to other RoweCom customers.

     B.   CONFIDENTIAL INFORMATION. Promptly after all obligations to existing
          customers are performed pursuant to clause (a) hereof, each party
          shall return to the other party or certify in writing to the other
          party that it has destroyed all documents and other tangible items it
          or its employees or agents have received from the Disclosing Party
          which constitute Confidential Information of the other party;
          provided, however, that for twelve (12) months following termination
          of this Agreement RoweCom may retain information regarding Office.com
          Customers, solely for the purposes of fulfilling RoweCom's customer
          support obligations set forth herein.

     C.   OTHER OBLIGATIONS. The provisions of Sections 4.1 (Payments) and 4.2
          (Quarterly Statements) (solely with respect to payment obligations
          accrued prior to termination); Section 4.3 (Audit Rights), Section 5
          (Representations and Warranties), Section 6 (Confidentiality), Section
          7 (Termination), Section 8 (Risk Allocation) and Section 9
          (Miscellaneous) shall survive any expiration or termination of this
          Agreement.

7.4. TERMINATION/NONRENEWAL RIGHTS ABSOLUTE. It is expressly understood and
     agreed that the rights of termination and nonrenewal set forth in this
     Section 7 are absolute, and that the parties have considered the
     possibility of such termination or nonrenewal and the possibility of loss
     and damage resulting therefrom, in making expenditures pursuant to the
     performance of this Agreement. It is the express intent and agreement of
     the parties that neither shall be liable to the other for damages or
     otherwise solely by reason of the termination of this Agreement in
     accordance with Section 7.1 or 7.2 above. The parties expressly agree that
     the notice periods in this Agreement are reasonable under the contemplated
     circumstances.

8.   RISK ALLOCATION

8.1. Limitation of Liability. EXCEPT IN RESPECT OF THE PARTIES' RESPECTIVE
     OBLIGATIONS UNDER SECTION 6 (CONFIDENTIALITY) AND CLAIMS ARISING UNDER
     SECTION 8.3 OF THIS AGREEMENT (INDEMNIFICATION), IN NO EVENT SHALL EITHER
     PARTY BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE,
     CONSEQUENTIAL OR SIMILAR DAMAGES

                                       15
<PAGE>

     OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST REVENUES),
     WHETHER SUCH LIABILITY IS PREDICATED ON CONTRACT, STRICT LIABILITY,
     STATUTE, REGULATION, OR ANY OTHER THEORY. EACH PARTY SHALL BE LIABLE TO THE
     OTHER PARTY FOR ANY DIRECT DAMAGES ARISING OUT OF OR RELATING TO ITS
     PERFORMANCE OR FAILURE TO PERFORM UNDER THIS AGREEMENT, PROVIDED THAT THE
     TOTAL LIABILITY OF EITHER PARTY TO THE OTHER PARTY FOR DIRECT DAMAGES
     SHALL, EXCEPT IN RESPECT OF THE PARTIES' RESPECTIVE OBLIGATIONS UNDER
     SECTION 6 (CONFIDENTIALITY) AND CLAIMS ARISING UNDER SECTION 8.3 OF THIS
     AGREEMENT (INDEMNIFICATION), BE LIMITED IN THE AGGREGATE TO THE AMOUNT PAID
     AND/OR PAYABLE BY ROWECOM TO OFFICE.COM UNDER THIS AGREEMENT AT THE TIME
     SUCH LIABILITY IS FINALLY DETERMINED OR FIVE HUNDRED THOUSAND DOLLARS
     ($500,000.00), WHICHEVER IS GREATER.

8.2. INJUNCTIVE RELIEF. The parties agree that the remedy at law for any breach
     of the provisions of Sections 3.4, 5, and/or 6 of this Agreement shall be
     inadequate and the non-breaching party shall be entitled to injunctive
     relief in addition to any other remedies that may be available to the
     non-breaching party.

8.3. INDEMNIFICATION.

     A.   OBLIGATION. Subject to the provisions of Section 8.3(b), each party
          (each an "Indemnitor") hereby agrees to indemnify, defend and hold the
          other party and its affiliates, directors, officers, employees,
          contractors and agents (each an "Indemnitee") harmless from and
          against any third party claim, suit, demand, liability, loss or
          expense (including reasonable attorney fees) (collectively, "Losses")
          arising out of or relating to the Indemnitor's breach of its
          obligations, representations and warranties under this Agreement.

     B.   PROCEDURE. To receive the benefit of the foregoing indemnities, the
          Indemnitee must promptly notify the Indemnitor in writing of a claim
          or suit and provide reasonable cooperation (at the Indemnitor's
          expense) and tender to the Indemnitor full authority to defend or
          settle the claim or suit, provided, that the Indemnitor may not settle
                                    --------
          such claim or suit without the consent of the Indemnitee, which
          consent shall not be unreasonably withheld. The Indemnitee shall have
          the right to participate at its own expense in the claim or suit and
          in selecting its own counsel therefor, provided that Indemnitee and
          Indemnitee's counsel shall reasonably cooperate with Indemnitor in
          defending such claim or suit. Neither party has any obligation to
          indemnify the other party in connection with any settlement made
          without the Indemnitor's written consent.

9.   MISCELLANEOUS

9.1. Independent Contractors. For all purposes of this Agreement, each party
     shall be and act as an independent contractor or and not as a partner,
     joint venturer, employee or agent of the other. No franchise is created
     hereby. Neither party shall have any express or implied right or authority
     to assume or create any obligations on behalf of or in the name of the
     other party or to bind the other party to any other contract, agreement or

                                       16
<PAGE>

     undertaking with any third party except as specifically provided for
     herein. The parties' use of the term "partner" or its equivalent is for
     marketing purposes only, and shall have no effect on the legal relationship
     between the parties hereto.

9.2. FORCE MAJEURE. Neither party shall be liable or responsible in any manner
     for failure or delay in performance of any obligation under this Agreement
     when such failure or delay is due to the result, in whole or in substantial
     part, to any cause beyond the reasonable control of the party whose
     performance is delayed or rendered impossible thereby if reasonable steps
     are taken to resolve the reason for such failure or delay and the reason
     for such failure or delay is promptly transmitted to the other party. If
     the delay exceeds ninety (90) days from the initial occurrence each party
     shall have the right to terminate this agreement upon thirty (30) days
     prior written notice to the other party.

9.3. ASSIGNMENT. This Agreement and the provisions hereof shall be binding upon
     and inure to the benefit of and be enforceable by the parties hereto and
     their successors and assigns. RoweCom may not assign, transfer, or
     sublicense its rights or obligations under this Agreement without prior
     written consent of Office.com. Notwithstanding the foregoing or any other
     provision of this agreement, (a) RoweCom shall have the right to assign
     this agreement and any rights hereunder, without Office.com's consent, (i)
     in connection with any merger, consolidation, any sale of all or
     substantially all of RoweCom's assets or any other transaction in which
     more than fifty percent (50%) of RoweCom's voting securities are
     transferred, or (ii) to any subsidiary or affiliate of RoweCom (provided
     that RoweCom shall provide written notice to Office.com identifying such
     subsidiary or affiliate); and (b) Office.com shall have the right to assign
     this agreement and any rights hereunder, without RoweCom's consent, (i) in
     connection with any merger, consolidation, any sale of all or substantially
     all of Office.com's assets or any other transaction in which more than
     fifty percent (50%) of Office.com's voting securities are transferred, or
     (ii) to any subsidiary or affiliate of Office.com (provided that Office.com
     shall provide written notice to RoweCom identifying such subsidiary or
     affiliate), or (iii) to the entity that either owns or manages the
     Office.com Site or its successors.

9.4. NOTICES. Any notices, waivers and other communications required or
     permitted hereunder shall be in writing and shall be deemed to be fully
     given when delivered by hand or dispatched (with reasonable evidence of
     receipt) by confirmed facsimile transmission, or the next business day
     after being dispatched by nationally-recognized overnight courier or mail
     service, addressed to the party to whom the notice is intended to be given
     at the following or such other address as either party may designate by
     like notice:

      RoweCom:

           RoweCom, Inc.
           725 Concord Ave.
           Cambridge, MA  02138
           Attention:  Louis Hernandez, Jr.
           Fax: 617-497-6825

                                       17
<PAGE>

      Office.com:                                Copy to:

           Office.com Inc.                       William C. Schneck, Esq.
           300 Park Avenue South, 15th Fl.       Office.com Inc.
           New York, NY 10010                    300 Park Avenue South, 15th Fl.
           Attention: Jeffrey S. Cutler          New York, NY 10010
           Fax:  212-995-7781                    Fax:  212-995-7781

9.5.  GOVERNING LAW. This Agreement shall be governed by and construed in
      accordance with substantive laws of the State of New York, without regard
      for any choice or conflict of law rule or principle that would result in
      the application of the substantive law of any other jurisdiction. Any
      dispute relating to or arising out of this Agreement shall be resolved by
      a federal or state court located in the County of New York in the City of
      New York, and each party hereby submits to the exclusive jurisdiction of
      such court and explicitly waives any venue and inconvenient forum
      objections thereto. The prevailing party shall be entitled to recover its
      costs and expenses (including reasonable attorneys' fees) from the other
      party.

9.6.  SEVERABILITY. If any term or provision of this Agreement or the
      application thereof to any person or circumstance shall to any extent be
      invalid or unenforceable, the remainder of this Agreement or the
      application of such term or provisions to persons or circumstances other
      than those as to which it is held invalid or unenforceable shall not be
      affected, and each term and provision of this Agreement shall be valid and
      be enforced to the fullest extent permitted by law.

9.7.  NO THIRD-PARTY BENEFICIARIES. No person(s) not a party to this Agreement
      is an intended beneficiary of this Agreement, and no person(s) not a party
      to this Agreement shall have any right to enforce any term of this
      Agreement.

9.8.  WAIVER. No provision of this Agreement shall be deemed to have been waived
      unless such waiver is in writing signed by the waiving party. No failure
      by any party to insist upon the strict performance of any provision of
      this Agreement, or to exercise any right to remedy consequent upon a
      breach thereof, shall constitute a waiver of any other provision of this
      Agreement or a waiver of such provision with respect to any subsequent
      breach, unless expressly provided in writing.

9.9.  ENTIRE AGREEMENT. This Agreement contains the entire understanding between
      the parties relating to the subject matter hereof and supersedes all prior
      or contemporaneous oral or written agreements on the same subject matter.

9.10. COUNTERPARTS. This Agreement may be executed in two or more counterparts,
      each of which shall be deemed an original, but all of which together shall
      constitute one and the same agreement.

9.11. FURTHER ASSURANCES. Each of the party's covenants and agrees that,
      subsequent to the execution and delivery of this Agreement and without any
      additional consideration, it will execute and deliver any further legal
      instruments and perform any acts which are or may become reasonably
      necessary to effectuate the purposes of this Agreement.



                                       18
<PAGE>

9.12. CAPTIONS. Titles and headings in this Agreement are for convenience of
      reference only and are not intended to be a part of or to affect the
      meaning or interpretation of this Agreement.

9.13. AMENDMENTS. This Agreement may be modified or amended only by a document
      duly executed on behalf of each Party.



                             SIGNATURE PAGE FOLLOWS

                                       19
<PAGE>

          IN WITNESS WHEREOF, the Parties have caused this Agreement to be
executed by their duly authorized representative as of the date first written
above.


OFFICE.COM INC.                             ROWECOM INC.

By: ________________________________        By: ____________________________

Name:_______________________________        Name:___________________________

Title:______________________________        Title:__________________________

Partner Relations Manager:__________        Partner Relations Manager:______

                                       20
<PAGE>

                                    EXHIBIT A
                                    ---------


        KNOWLEDGE PRODUCTS PROVIDED BY ROWECOM AND SUBJECT TO EXCLUSIVITY


Subscriptions to serially published material in hard-copy format, such materials
to include only print subscriptions, magazines and journals, but excluding
research reports.

                                       21
<PAGE>

                                    EXHIBIT B
                                    ---------


                               ROWECOM TRADEMARKS



[ROWECOME LOGO APPEARS HERE]

                                       22
<PAGE>

                                    EXHIBIT C
                                    ---------


                              OFFICE.COM TRADEMARKS

OFFICE.COM - trade name and logo

[OFFICE.COM LOGO APPEARS HERE.]


                                       23
<PAGE>

                                   EXHIBIT D
                                   ---------


                           ROWECOM DIRECT COMPETITORS:

 .  Amazon.com
 .  Blackwell Ltd.
 .  The Electronic Newsstand, Inc.
 .  Ebsco Industries, Inc.
 .  FatBrain.com, Inc.
 .  NewSub Services, Inc.
 .  W.T. Cox
 .  Swets and Zeitlinger, Inc.
 .  Wholly-owned subsidiaries of each of the above

                         OFFICE.COM DIRECT COMPETITORS:
 .  DowJones.com
 .  Bcentral.com
 .  Allbusiness.com
 .  VerticalNet
 .  DigitalWork.com
 .  Bigstep.com
 .  Powerize.com
 .  Works.com
 .  OnVia.com
 .  Wholly-owned subsidiaries of each of the above

                                       24
<PAGE>

                                    EXHIBIT E
                                    ---------


  RoweCom shall be responsible for: (a) providing warranties for Knowledge
Products offered or ordered through the RoweCom kStore equivalent to those it
provides elsewhere and consistent with industry standards, and shall have sole
responsibility for such warranties; (b) providing customer service and support
for users of the RoweCom kStore equivalent to that RoweCom provides to its other
customers and consistent with industry standards; (c) providing customers with
clear customer service contact information on the RoweCom kStore; (d) responding
to customer and Office.com inquiries regarding the RoweCom kStore, Knowledge
Products, and customer purchases through the RoweCom kStore, with Office.com
inquiries to be directed to the RoweCom Support Contact(s) set forth below; (e)
informing Office.com in reasonable detail of the response to and resolution of
any customer or Office.com inquiry within a reasonable time after its receipt;
and (f) cooperating with Office.com in any further integration of RoweCom's
customer support services with those of Office.com.



  Without limiting any other provision of this Agreement, RoweCom shall respect
and maintain the privacy of Office.com Customers and potential Office.com
Customers, and shall not disclose information to any third party regarding such
customers without the express consent of such customers.  RoweCom shall not make
any use of customer information except as expressly provided herein, or "spam,"
send unsolicited email to, or direct market to such customers, without in each
case the prior written approval of Office.com.  Notwithstanding the foregoing,
RoweCom may, without the prior written approval of Office.com, provide RoweCom's
email update service to those Office.com Customers who have expressly elected to
receive such email updates through the RoweCom kStore, provided that RoweCom
shall use best efforts to direct any Office.com Customer or potential Office.com
Customer in such email updates through the Office.com Site.



  RoweCom Support Contact(s) -
  --------------------------

     Name: Tricia Reynolds
     Phone: 617-497-5800
     Email: [email protected]

                                       25
<PAGE>

                                    EXHIBIT F
                                    ---------

                     RoweCom Year 2000 Readiness Disclosure

RoweCom's overall systems and services are designed to be Year 2000 ready.

In 1998, RoweCom adopted a company-wide readiness program to:

     .    recognize and understand the Year 2000 requirements

     .    proactively identify all potentially affected elements of its
          e-commerce solution

     .    plan the design and certification of in-house and third-party software

     .    assess the readiness of our strategic partners (e.g. banks,
          publishers, etc.)

     .    test and qualify the readiness level of the final implementation

Since that time, approximately 20 RoweCom employees have been working on either
a full-time or part-time basis on Year 2000 readiness issues. This effort
encompasses all components of RoweCom's value chain, including catalog
management, e-commerce/EDI back-end software, distribution, fulfillment,
finance, and accounting.

ROWECOM HAS ASSESSED FOUR DIFFERENT AREAS SENSITIVE TO YEAR 2000:

IN-HOUSE INFORMATION TECHNOLOGY.

RoweCom has successfully tested and implemented a new application that handles
all client operations, including order processing and report generation.
Entirely developed and qualified by the Company's in-house engineering staff,
this application was designed from the start to be Year 2000 ready. All RoweCom
systems and servers have been checked for Year 2000 issues. Other services and
software have been written to be Year 2000 ready.

THIRD PARTY INFORMATION TECHNOLOGY.

In its relationship with third-party technology vendors, RoweCom has tried to
ensure that critical and non-critical software products used by all departments,
including finance and accounting, are Year 2000 ready. As a major step towards
readiness, RoweCom deployed a new release of the Navision accounting software in
the first quarter of 1998.

THIRD PARTY OPERATIONS AND STANDARDS.

An Electronic Data Interchange transaction system, also known in the industry as
"EDI," carries out RoweCom's transactions with publishers. This worldwide
industry standard is currently used by a wide range of very large companies.
RoweCom does not have any means to validate EDI Year 2000 readiness except
through simulation testing and participation in an EDI standard body. Because of
the large number of EDI solutions in the e-commerce world, the company believes
that the EDI system and the credit card processing system it currently uses are
Year 2000 ready. Testing based on credit card expiration dates with years of
2000 and later have not resulted in any Year 2000 errors.

As a RoweCom strategic partner, Banc One participates in RoweCom's integrated
Automated Clearing House (ACH) transaction system. As a member of the Federal
Reserve System, Banc One, is subject to the stringent Year 2000 readiness
requirements mandated by this system.

PUBLISHERS.

RoweCom has already processed numerous subscription orders that expire in the
next millennium and has experienced no difficulty with these processes so far.
The company is currently assessing the Year 2000 readiness of the publishers
from whom it purchases magazines, journals, newspapers and books. RoweCom's
catalog will include only Year 2000 ready entries. RoweCom cannot, however,
specifically qualify the date change impact on the multitude of production
systems used by the more than 15,000 publishers from whom it purchases
materials.

CONTINGENCY PLANS.

RoweCom believes that its services and systems will not experience any material
disruptions as the result of Year 2000 problems. In addition to the above
actions, RoweCom has developed formal contingency plans for all its business-
critical applications (excluding worldwide industry standards such as EDI and
ACH).

This is a "Year 2000 Readiness Disclosure" as defined in the Year 2000
Information and Readiness Disclosure Act, and is subject to the terms of that
act. It is for information purposes only, and not as a form of representation,

                                       26
<PAGE>

warranty, or guarantee of any kind. If you are a RoweCom customer, please refer
to your contract with RoweCom for a complete and exclusive statement of your
rights. (Please also recognize that many of our Y2K-related efforts are
dependent on third parties who are effectively beyond our control.)

If you have any questions on RoweCom's Year 2000 readiness program, send an e-
mail at [email protected] or contact your National Account Manager.
        -----------------

                                       27

<PAGE>

                              --------------------
                              Dated 18 August 1999

                            Agreement for Purchase of
                                     Shares
                                Alfred Jacob Gans
                       Ashcliff Pty Ltd (ACN 057 727 198)
                           as trustee for the AJ Gans
                                Children's Trust
                                   ("Vendors")

                                  RoweCom, Inc.
                                  ("Purchaser")

                                  Liliane Gans
                                 ("Covenantor")


                            Mallesons Stephen Jaques
                                   Solicitors

                           Level 30, Waterfront Place
                                 1 Eagle Street
                                BRISBANE QLD 4000
                               Tel (07) 3244 8000
                               Fax (07) 3244 8999
                                 Ref: JSH / MJB
<PAGE>

                                                                               1
- --------------------------------------------------------------------------------
Contents   Agreement for Purchase of Shares
================================================================================

           1 Interpretation                                                    1

           2 Sale and purchase of Shares                                       5

           3 Purchase Price                                                    5

           4 Conditions precedent                                              6

                Due diligence                                                  6
                Transfer of Business Premises                                  6
                Termination                                                    6

           5 Completion                                                        7

                Where and when                                                 7
                Payment of Repayable Receivables                               7
                Vendor's obligations                                           7
                Purchaser's obligations                                        8
                Date of effect                                                 8

           6 Payment of the Purchase Price                                     8

                Purchase Price due on Completion                               8
                Stakeholder to retain the Retention Amount                     8
                Release to the Vendor                                          9
                Release to Purchaser - post Last Balance Date liabilities      9
                Release to the Purchaser - service commitment                  9
                Release to the Purchaser - Warranties                         10
                Notice of Purchaser's claim                                   10
                Dispute Resolution                                            10
                Stakeholder may release Retention Amount                      10
                Stakeholder's obligations                                     11
                Form of Payment                                               11

           7 Conduct of business pending Completion                           11

           8 Risk and insurance                                               12

                Vendor to insure until Completion                             12
                Damage to assets                                              12

           9 Access to Records                                                13

           10 Superannuation                                                  14

           11 Warranties, representations and indemnities                     14

                Warranties                                                    14
                Reliance                                                      14
                Representations                                               15
                Indemnity                                                     15
                Right to terminate                                            15
                Winding up of Vendor                                          15
                Release of Covenantor                                         15

           12 Adjustment for Tax liability                                    15

           13 Default by Vendors                                              20
<PAGE>

                                                                               2
- --------------------------------------------------------------------------------
           14 Restraint                                                       20

           15 New Lease                                                       22

                Agreement to lease                                            22
                Initial rent                                                  22

           16 Costs and stamp duty                                            23

           17 Power of attorney                                               23

           18 Notices                                                         24

           19 Assignment                                                      25

           20 Miscellaneous                                                   25

                Exercise of rights                                            25
                Waiver and variation                                          25
                Approvals and consent                                         25
                Remedies cumulative                                           25
                No merger                                                     25
                Survival of indemnities                                       25
                Enforcement of indemnities                                    25
                Further assurances                                            25
                Publicity                                                     26
                Time of the essence                                           26
                Entire agreement                                              26
                Execution by facsimile                                        26

           21 Governing law, jurisdiction and service of process              26

           22 Redundancy payments for employees                               26

           Appendix Warranties and Representations                            28

           Schedule 1 Vendors and Shareholdings                               40

           Schedule 2 Mortgages and other Encumbrances over the Company       4l

           Schedule 3 Bank Accounts and Signatories                           42

           Schedule 4 Contracts with the Vendors                              44

           Schedule 5 Not used                                                45

           Schedule 6 Not used                                                46

           Schedule 7 List of Plant and Equipment                             47

           Schedule 8 Particulars of Equipment Leases                         51

           Schedule 9 Particulars of Registered and Unregistered
            Intellectual Property                                             52

           Schedule 10 Banking Facilities                                     55

          Schedule 11 Contracts of Insurance                                  56
<PAGE>

- --------------------------------------------------------------------------------
                        Agreement for Purchase of Shares

Date:

Parties:                ASHCLIFF PTY LTD (ACN 057 727 198) as trustee for the AJ
                        GANS CHILDREN'S TRUST ("Ashcliff") and ALFRED JACOB GANS
                        (collectively "Vendors" and individually "Vendor")

                        ROWECOM INC. a company incorporated in the United States
                        of America having its registered office at 725 Concord
                        Avenue, Cambridge in the State of Massachusetts in the
                        United States of America ("Purchaser")

                        LILIANE GANS of 3 Mozart Place, Mt Ommaney in the State
                        of Queensland ("Covenantor")

Recitals:

                A.      International Subscription Agencies Pty Ltd (ACN 009 872
                        217) is a company incorporated in Queensland and has its
                        registered office at Level 4, Benson House, 2 Benson
                        Street, Toowong in the State of Queensland ("Company").

                B.      The Company has an issued capital of 1 x "A" class share
                        fully paid, 1 x "B" class share fully paid, 1 x "C"
                        class share fully paid, 1 x "D" class share fully paid,
                        4,000 ordinary shares fully paid and 210,000 x class
                        redeemable preference shares fully paid.

                C.      The Vendors are the registered holders and beneficial
                        owners of all the issued shares in the capital of the
                        Company ("Shares") as set out in Schedule 1 opposite the
                        name of each Vendor.

                D.      The Vendors have agreed to sell and the Purchaser has
                        agreed to purchase the Shares on the following terms.

                E.      The Covenantor is a director of the Company and Ashcliff
                        and acknowledges giving the warranties and undertakings
                        in this agreement in consideration for the Purchaser
                        entering into this agreement.

Operative provisions:

1       Interpretation
================================================================================
                1.1     The following words have these meanings in this
                        agreement unless the contrary intention appears.

                        Accounting Standards means the Australian Accounting
                        Standards from time to time and if and to the extent
                        that any matter is not covered by Australian Accounting
                        Standards means generally accepted accounting principles
                        applied from time to time in Australia for a company
                        similar to the Company.

                        Business Day means a day on which trading banks are open
                        for general business in Brisbane.
<PAGE>

                                                                               2
- --------------------------------------------------------------------------------
                        Business Premises means the Level 2 Premises and the
                        Level 4 Premises.

                        Company means International Subscription Agencies Pty
                        Ltd ACN 009 872 217.

                        Completion means settlement of the sale and purchase of
                        the Shares in accordance with clause 5 and Complete has
                        a corresponding meaning.

                        Completion Date means the day following the date of
                        execution of this agreement or any other date agreed by
                        the Vendors and the Purchaser.

                        Confidential Information means all trade secrets and all
                        financial, marketing and technical information, ideas,
                        concepts, know-how, technology, processes and knowledge
                        which is confidential or of a sensitive nature, but
                        excludes that which is in the public domain.

                        Contaminant means a solid, liquid, gas, odour, heat,
                        sound, vibration, radiation or substance which makes or
                        may make the Business Premises or the surrounding
                        Environment:

                        (a)     unsafe or unfit for habitation or occupation by
                                persons or animals;

                        (b)     degraded in its capacity to support plant life;
                                or

                        (c)     otherwise environmentally degraded.

                        Dollars, AUD, A$ and $ means the lawful currency of
                        Australia

                        Environment means the physical factors of the
                        surroundings of persons including the land, waters,
                        atmosphere, climate, sound, odours, taste, the
                        biological factors of animals and plants and the social
                        factor of aesthetics.

                        Environmental Law means a law regulating or otherwise
                        relating to the Environment, including but not limited
                        to any law relating to land use planning, pollution of
                        air or water, soil or ground water contamination,
                        chemicals, waste, use of dangerous goods or to any other
                        aspect of protection of the environment or person or
                        property.

                        Equipment Leases means leases of, and agreements to
                        hire, equipment (including motor vehicles) to the
                        Company.

                        Intellectual Property Licences means all agreements
                        under which the Company obtains the right to use, but no
                        ownership of, any of the Intellectual Property Rights
                        referred to in paragraphs (a) to (d) of the definition
                        of that term.

                        Intellectual Property Rights means:

                        (a)     the business names owned or used at any time by
                                the Company;

                        (b)     all trade marks owned or used at any time by the
                                Company;
<PAGE>

                                                                               3
- --------------------------------------------------------------------------------
                        (c)     all Confidential Information owned or used at
                                any time by the Company;

                        (d)     all patents, patent applications, discoveries,
                                inventions, registered and unregistered designs,
                                copyright and similar rights owned or used at
                                any time by the Company; and

                        (e)     the Intellectual Property Licences.

                        Last Accounts means the unaudited balance sheet of the
                        Company as at the Last Balance Date and the unaudited
                        profit and loss account of the Company for the year
                        ending on the Last Balance Date copies of which are
                        attached as annexure A.

                        Last Balance Date means 30 June 1999.

                        Leased Plant and Equipment means the subject matter of
                        the Equipment Leases.

                        Level 2 Lease means any existing agreement or
                        arrangement for the occupancy of the Level 2 Premises.

                        Level 2 Premises means the Company's place of business
                        at Level 2, 41 Sherwood Road, Toowong in the State of
                        Queensland, more particularly described as Lot 6 in BUP
                        10844, County Stanley, Parish Enoggera

                        Level 4 Lease means the Company's lease of the Level 4
                        Premises.

                        Level 4 Premises means the Company's place of business
                        at Level 4, 41 Sherwood Road, Toowong in the State of
                        Queensland, more particularly described as Lot 12 in BUP
                        12846, County Stanley, Parish Enoggera.

                        New Lease means the lease of the Level 2 Premises to the
                        Company in the form set out at Schedule 12, completed in
                        accordance with clause 15.

                        Plant and Equipment means all plant, equipment, motor
                        vehicles, machinery, furniture, fixtures and fittings
                        owned and used by the Company on hand on the Completion
                        Date.

                        Purchase Price means the aggregate consideration payable
                        for the Shares calculated in accordance with clause 3.

                        Purchase Price due on Completion means that part of the
                        Purchase Price to be paid on Completion, and consists of
                        AUD$1,832,652.00

                        Repayable Receivables means those receivables (with an
                        aggregate value of $634,765 as at 30 June 1999) being
                        the items described in Note 2 to the Last Accounts, and
                        more particularly, comprising the following items:

                        (b)     AJ Gans Children's Trust pre 4/12/97;

                        (c)     AJ Gans pre 4/12/97; and
<PAGE>

                                                                               4
- --------------------------------------------------------------------------------
                        (d)     AJ Gans post 4/12/97.

                        Retention Amount means an amount equal to the total
                        consideration specified in clause 3 reduced by the
                        Purchase Price due on Completion (excluding the effect,
                        if any, of clause 6.2).

                        Records means originals and copies, in machine readable
                        or printed form, of all books, files, reports, records,
                        correspondence, documents and other material of or
                        relating to or used in connection with the Company
                        including:

                        (a)     minute books, statutory books and registers,
                                books of account and copies of taxation returns;

                        (b)     sales literature, market research reports,
                                brochures and other promotional material
                                (including printing blocks, negatives, sound
                                tracks and associated material);

                        (c)     all sales and purchasing records;

                        (d)     all trading and financial records; and

                        (e)     lists of all regular suppliers and customers.

                        Related Body Corporate of a body corporate means another
                        body corporate which is related to the first within the
                        meaning of section 50 of the Corporations Law.

                        Shares means the issued shares in the capital of the
                        Company agreed to be sold under this agreement and Share
                        means any one of those shares.

                        Stakeholder means Mallesons Stephen Jaques.

                        Warranties means the warranties, representations and
                        indemnities in this agreement, including clause 11.

                        Westlake Property means the residential property located
                        at Lefroy Close, Westlake more particularly described as
                        Lot 6285 on RP 143752 in the Parish of Oxley, County of
                        Stanley.

                1.2     In this agreement unless the contrary intention appears:

                        (a)     a reference to a clause, schedule, annexure or
                                appendix is a reference to a clause of or
                                schedule, annexure or appendix to this agreement
                                and references to this agreement include any
                                recital, schedule, annexure or appendix;

                        (b)     a reference to this agreement or another
                                instrument includes any variation or replacement
                                of either of them:

                        (c)     a reference to a statute, ordinance, code or
                                other law includes regulations and other
                                instruments under it and consolidations,
                                amendments, re-enactments or replacements of any
                                of them;

                        (d)     the singular includes the plural and vice versa;
<PAGE>

                                                                               5
- --------------------------------------------------------------------------------
                        (e)     the word person includes a firm, a body
                                corporate, an unincorporated association or an
                                authority;

                        (f)     a reference to a person includes a reference to
                                the person's executors, administrators,
                                successors, substitutes (including, but not
                                limited to, persons taking by novation) and
                                assigns;

                        (g)     an agreement, representation or warranty in
                                favour of two or more persons is for the benefit
                                of them jointly and severally;

                        (h)     an agreement, representation or warranty on the
                                part of two or more persons binds them jointly
                                and severally;

                        (i)     if a period of time is specified and dates from
                                a given day or the day of an act or event, it is
                                to be calculated exclusive of that day; and

                        (j)     a reference to a day is to be interpreted as the
                                period of time commencing at midnight and ending
                                24 hours later.

                1.3     Headings are inserted for convenience and do not affect
                        the interpretation of this agreement.

2       Sale and purchase of Shares
================================================================================

                2.1     Each Vendor agrees to sell and transfer to the Purchaser
                        and the Purchaser agrees to purchase from that Vendor,
                        on the terms and conditions of this agreement, the
                        number of the Shares held by that Vendor set out in
                        column 2 of Schedule 1.

                2.2     The Shares must be transferred free from any mortgage,
                        charge, lien, pledge or other encumbrance and with all
                        rights, including dividend rights, attached or accruing
                        to them on and from the date of this agreement.

                2.3     The Purchaser is not obliged to Complete unless each
                        Vendor is ready, willing and able to Complete
                        simultaneously.

                2.4     Each Vendor waives in favour of the Purchaser any
                        pre-emptive or other rights which that Vendor has now or
                        might otherwise have in respect of any of the Shares
                        held by each other Vendor.

3       Purchase Price
================================================================================

                3.1     The total consideration payable for all of the Shares in
                        the Company is AUD$2,293,836.00, comprising:

                        (a)     the Purchase Price due on Completion; and

                        (b)     the Retention Amount.

                3.2     The consideration payable is to be apportioned as
                        follows:

                        (a)     $1.00 for each:
<PAGE>

                                                                               6
- --------------------------------------------------------------------------------
                                (i)     "Z" class redeemable preference share;
                                        and

                                (ii)    "A", "B", "C" and "D" class share; and

                        (b)     the balance equally between all other shares.

4       Conditions precedent
================================================================================
Due diligence
                4.1     Intentionally deleted.

Transfer of Business Premises
                4.2     Completion of this agreement is also conditional upon:

                        (a)     the lessor of the Level 4 Premises consenting to
                                the change of control of the Company; and

                        (b)     deed of appointment of new trustee for the ISA
                                Superannuation Fund; and

                        (c)     any mortgagee of the Level 2 Premises located at
                                41 Sherwood Road, Toowong consenting to the New
                                Lease.

                        The Vendor must use its best endeavours to procure
                        fulfilment of these conditions as soon as possible and
                        the Purchaser agrees to do all things which may
                        reasonably be required by the Vendor to obtain those
                        consents and the releases of the personal guarantees
                        given by the Covenantor and Alfred Jacob Gans of the
                        obligations of the Company under the Level 4 Lease.

                4.3     The Purchaser may terminate this agreement by written
                        notice to the Vendor if any of the conditions in clause
                        4.2 are not fulfilled by the Completion Date.

Termination
                4.4     If this agreement is terminated under clause 4.3, then,
                        in addition to any other rights, powers or remedies
                        provided by law:

                        (a)     each party is released from its obligations to
                                further perform the agreement except those
                                imposing on it obligations of confidentiality;

                        (b)     each party retains the rights it has against any
                                other party in respect of any past breach; and

                        (c)     the Purchaser must return to the Vendors any
                                Records given to it under clause 9.

                4.5     Clauses 4.1. 4.2 and 4.3 are inserted for the benefit of
                        the Purchaser only.
<PAGE>

                                                                               7
- --------------------------------------------------------------------------------
5       Completion
================================================================================
Where and when
                5.1     Completion of the sale and purchase of the Shares will
                        take place at 2.00 pm on the Completion Date at the
                        offices of Mallesons Stephen Jaques, Solicitors, Level
                        30, Waterfront Place, 1 Eagle Street, Brisbane, or such
                        other time and place as the Vendors and the Purchaser
                        may agree.

Payment of Repayable Receivables
                5.2     The Vendors will procure that the Repayable Receivables
                        of the Company are repaid to the Company on or prior to
                        Completion.

Vendor's obligations
                5.3     The Vendors agree to do the following on Completion:

                        (a)     establish to the reasonable satisfaction of the
                                Purchaser that the conditions precedent set out
                                in clause 4.2 have been satisfied and (if
                                appropriate) deliver to the Purchaser
                                documentation proving that; and

                        (b)     deliver to the Purchaser or its solicitors:

                                (i)     a copy of an executed transfer of the
                                        Westlake Property from the Company to
                                        Alfred Jacob Gans; and

                                (ii)    a copy of an executed and release of
                                        mortgage for the Westlake Property,
                                        together with an undertaking from the
                                        Vendors to procure stamping and lodgment
                                        for registration of the transfer within
                                        7 days after Completion (and in respect
                                        of which the Vendors indemnify the
                                        Purchaser for any loss or damage it
                                        suffers as a consequence of any failure
                                        by it to comply with this obligation or
                                        to procure registration of the
                                        transfer); and

                                (iii)   a stamped and executed surrender of the
                                        Level 2 Lease from the Completion Date
                                        and consent to the Purchaser's caveat
                                        over the Level 2 Premises pending
                                        registration of the New Lease, both
                                        capable of immediate registration; and

                                (iv)    executed transfers in favour of the
                                        Purchaser of all the Shares together
                                        with the share certificates for the
                                        Shares and consents that the Purchaser
                                        reasonably requires; and

                                (v)     subject to clause 15, the executed New
                                        Lease (2 copies) in immediately
                                        registrable form (subject only to
                                        stamping) together with any other
                                        document reasonably required by the
                                        Purchaser to procure the stamping and/or
                                        registration of the New Lease; and

                        (c)     cause:

                                (i)     the board of directors of the Company to
                                        direct that subject to the payment of
                                        stamp duty, the transfers of the Shares
                                        are registered;
<PAGE>

                                                                               8
- --------------------------------------------------------------------------------
                                (ii)    the delivery to the Purchaser or its
                                        nominee of the Records, the common seal
                                        and any other company seals of the
                                        Company;

                                (iii)   the delivery to the Purchaser or its
                                        nominee of duly completed bank
                                        authorities authorised by the board of
                                        directors of the Company directed to
                                        that company's bankers authorising the
                                        operation of each of its bank accounts
                                        by nominees of the Purchaser; and

                                (iv)    subject to the articles of association
                                        of the Company, the appointment to the
                                        board of directors of the Company of the
                                        Purchaser's nominees and the resignation
                                        from those boards, on terms approved by
                                        the Purchaser, of all existing directors
                                        but so that a properly constituted board
                                        of directors is in existence at all
                                        times.

Purchaser's obligations
                5.4     If the Vendors comply with clause 5.3, the Purchaser
                        agrees to:

                        (a)     make payment in accordance with clause 6.1 on
                                Completion; and

                        (b)     make payment to the Vendors in accordance with
                                clause 6.6 and clause 6.6A on the first
                                anniversary and second anniversary of the
                                Completion Date respectively.

Date of effect
                5.5     Subject to Completion taking place and the satisfaction
                        of any conditions subsequent to Completion, the
                        Purchaser will be deemed to have acquired the Shares on
                        1 August 1999.

                5.6     Despite clause 5.5, the Purchaser will not be deemed:

                        (a)     to be entitled to any profits; and

                        (b)     to have assumed any liabilities or obligation.

                        in relation to the Westlake Property.

6       Payment of the Purchase Price
================================================================================
Purchase Price due on Completion
                6.1     Subject to clause 6.2, the Purchaser agrees to pay the
                        Purchase Price due on Completion to the Vendors, to be
                        apportioned between the Vendors as they direct by way of
                        payment of AUD$l,832,652.00.

                6.2     If the Repayable Receivables of the Company are not
                        repaid to the Company prior to Completion in accordance
                        with clause 5.2, the Purchase Price due on Completion
                        will be reduced by an amount equal to the amount of the
                        Repayable Receivables that has not been repaid.
<PAGE>

                                                                               9
- --------------------------------------------------------------------------------
Stakeholder to retain the Retention Amount
                6.3     At Completion, the Purchaser must pay the Retention
                        Amount to the Stakeholder. The Stakeholder must invest
                        the Retention Amount in an interest beating deposit
                        account with the National Australia Bank (unless
                        otherwise directed in writing by all parties), on behalf
                        of all parties and at the risk of whichever party or
                        parties are entitled to all or any part of it. Each
                        party must notify the Stakeholder of its tax file number
                        by the Completion Date.

                6.4     The fees and charges directly associated with the
                        maintenance of the investment account for the Retention
                        Amount will:

                        (a)     in the first instance, be deducted from the
                                interest accruing on the account; and

                        (b)     thereafter, be deducted from the Balance of
                                Purchase Price.

                6.5     The Stakeholder may only, and is authorised and directed
                        by the parties to, release the Retention Amount to the
                        party or parties entitled to it in accordance with this
                        clause 6.

Release to the Vendor
                6.6     On the first anniversary of the Completion Date, the
                        Stakeholder must release one third of the balance of the
                        Retention Amount less any amount the subject of an
                        unpaid claim of the type referred to in clauses 6.9 or
                        6.10 to the Vendors. If there is an unpaid claim under
                        those clauses which is disputed by the Vendors under
                        clause 6.11, and that claim is subsequently determined
                        in whole or in part in favour of the Vendors, the
                        Stakeholder must, as soon as possible after that
                        determination, release a further amount from the
                        Retention Amount to the Vendors equal to one third of
                        the amount of the claim determined in their favour.

                6.6A    On the second anniversary of the Completion Date, the
                        Stakeholder must promptly release to the Vendors any
                        part of the Retention Amount and interest accrued on
                        that amount, which the Purchaser is not entitled to
                        receive under this clause 6 and which is not required
                        for the purposes of clause 6.4.

Release to Purchaser - post Last Balance Date liabilities
                6.7     Internationally deleted.

                6.8     Intentionally deleted.

Release to the Purchaser - service commitment
                6.9     Subject to clauses 6.11 and 6.12, if Alfred Jacob Gans
                        does not continually serve as General Manager of the
                        Company in accordance with this agreement and any other
                        agreement between them for any full year during the two
                        years from the Completion Date (excluding any period of
                        service not rendered due to the unlawful termination of
                        Alfred Jacob Gans by the Company or the termination of
                        his employment by the company pursuant to clause 9-3 of
                        the agreement for service between the parties or death
                        or disability), then the Purchaser is entitled to
                        receive AUD$210,000.00 from the Retention Amount (or, if
                        the Retention Amount is less than that, then the balance
                        of the Retention Amount).
<PAGE>

                                                                              10
- --------------------------------------------------------------------------------
Release to the Purchaser - Warranties
                6.10    Subject to clauses 6.11 and 6.12 but without limiting
                        clause 12.5, the Purchaser is entitled to receive from
                        the Retention Amount, compensation for any liability or
                        loss arising directly or indirectly from, and any costs,
                        charges and expenses incurred in connection with, any
                        material inaccuracy in or breach of any of the
                        Warranties.

Notice of Purchaser's claim
                6.11    The Stakeholder must not release any part of the
                        Retention Amount under clauses 6.9 or 6.10 unless:

                        (a)     the Vendors have been provided with written
                                notice of the Purchaser's claim to an
                                entitlement under those clauses (which notice
                                may be provided by the Purchaser or the
                                Stakeholder and must provide reasonable details
                                of the basis for the claim and the amount
                                claimed); and

                        (b)     a period of at least 28 days has elapsed since
                                that notice was given and the Vendors have not:

                                (i)     notified the Purchaser or the
                                        Stakeholder in writing that they dispute
                                        the entitlement or the amount claimed;
                                        or

                                (ii)    in the case of a claim under clause
                                        6.10, otherwise remedied (where
                                        possible) the inaccuracy or breach.

                6.12    The Purchaser is not entitled to any part of the
                        Retention Amount pursuant to clauses 6.9 or 6.10, unless
                        it has given, or caused to be given, to the Vendors
                        notice in accordance with clause 6.11(a) within 3 months
                        after it has become aware of all facts reasonably
                        necessary to enable it to form an opinion that it is
                        entitled to make a claim under the relevant clause.

                6.13    If the Vendors notify the Purchasers that they dispute
                        the Purchaser's entitlement to a payment, or the amount
                        of the payment claimed pursuant to clause 6.11 (b)(i),
                        the parties must negotiate in good faith to reach an
                        agreement in relation to the claim.

Dispute Resolution
                6.14    If the parties fail to reach agreement under clause 6.13
                        within 90 days after the notice was given by the
                        Purchaser to the Vendors, then the dispute may be
                        referred by any party for determination by an
                        independent person nominated by the President of the
                        Queensland Law Society in accordance with the procedures
                        specified in clauses 8.4. 8.5 an.. 8.7. Despite any such
                        referral, either party may at any time commence legal
                        proceedings in relation to the dispute.

Stakeholder may release Retention Amount
                6.15    The Stakeholder may release any part of the Retention
                        Amount in accordance with the terms of:

                        (a)     this Agreement:

                        (b)     any court order; or
<PAGE>

                                                                              11
- --------------------------------------------------------------------------------
                        (c)     an independent determination made under clause
                                6.14, unless the Stakeholder is aware that legal
                                proceedings have been commenced by either party
                                in relation to the dispute.

Stakeholder's obligations

                6.16    The Stakeholder is under no obligation to investigate
                        the merits of any claim to an entitlement under this
                        clause 6 except, for the purposes of clause 6.9 and
                        6.10, the Stakeholder must sight a copy of the notice
                        provided by the Purchaser under clause 6.11(a). In the
                        absence of negligence or knowing breach of this clause
                        6, the Stakeholder is released by the parties from all
                        liability in relation to the release of the whole or any
                        part of the Retention Amount

                6.17    Despite anything else in this agreement

                        (a)     the Stakeholder

                                (i)     is not obliged to pay more to any party
                                        than remains in the Account at the time
                                        it is notified of a party's claim; and

                                (ii)    need not pay any party an amount which
                                        is the subject of a prior claim; and

                                (iii)   may prepare and lodge any taxation
                                        return necessary in respect of the
                                        Retention Amount and interest and to pay
                                        any tax assessed in relation to the
                                        interest (in respect of which the
                                        Vendors will be deemed to presently
                                        entitled); and

                        (b)     the Purchaser cannot be required to pay any
                                further amount to the Vendors to meet any
                                payment under this clause 6.

                6.18    In the absence of negligence or knowing default on the
                        part of the Stakeholder, the parties indemnify the
                        Stakeholder for any cost, expense, liability or loss
                        which it incurs as a consequence of being the
                        stakeholder under this agreement

Form of Payment
                6.19    Subject to clause 6.20, each cash payment referred to in
                        clause 6 must be made by bank cheque, trust account
                        cheque or by electronic transfer of clear funds into an
                        Australian bank account of the Vendor as nominated by
                        the Vendor to the Purchaser in writing.

                6.20    The payment under clause 6.1 must be made on the
                        Completion Date in by electronic transfer of clear funds
                        into all Australian bank of the Vendor as nominated by
                        the Vendor to the Purchaser in writing.

7       Conduct of business pending Completion
================================================================================
                7.1     Until Completion the Vendors must, unless the Purchaser
                        otherwise agrees, procure that the Company:
<PAGE>

                                                                              12
- --------------------------------------------------------------------------------
                        (a)     carries on its business in a normal, proper and
                                efficient manner and regularly consults with the
                                Purchaser on the manner of conduct of its
                                business;

                        (b)     uses all reasonable endeavours to preserve the
                                goodwill of its business;

                        (c)     maintains its assets at normal levels; and

                        (d)     carries out repairs and maintenance to the Plant
                                and Equipment, the Leased Plant and Equipment
                                and the Business Premises in accordance with
                                good commercial practice and standards of
                                maintenance and as required under the Equipment
                                Leases and the Property Leases.

                7.2     Until Completion the Vendors must, unless the Purchaser
                        otherwise agrees, procure that the Company does not

                        (a)     increase, reduce or otherwise alter its share
                                capital or grant any options for the issue of
                                shares or other securities;

                        (b)     declare or pay a dividend;

                        (c)     make a distribution or revaluation of assets;

                        (d)     buy back its shares;

                        (e)     enter into any abnormal or unusual transaction
                                which relates to or adversely affects its
                                business;

                        (f)     enter into any contract involving total
                                expenditure in excess of $100,000;

                        (g)     purchase any asset for more than $100,000 or
                                total assets costing more than $200,000; or

                        (h)     allow the total amount owing to trade creditors
                                to exceed the monthly average for the previous 6
                                months.

8       Risk and insurance
================================================================================
Vendor to insure until Completion
                8.1     The Vendors must procure that the Company takes out and
                        maintains until Completion insurance of the company's
                        assets covering such risks and for such amounts as would
                        be maintained in accordance with prudent business
                        practice.

Damage to assets
                8.2     If any of the assets of the Company are damaged,
                        destroyed or otherwise affected before Completion to a
                        degree that materially and adversely affects the conduct
                        or profitability of the business of the Company, the
                        Purchaser may terminate this agreement by notice to the
                        Vendors.
<PAGE>

                                                                              13
- --------------------------------------------------------------------------------
                8.3     If:

                        (a)     the Purchaser does not elect to terminate this
                                agreement under clause 8.2; and

                        (b)     the Company is not adequately insured under the
                                contracts of insurance referred to in clause
                                8.1,

                        then an appropriate adjustment will be made to the
                        Purchase Price as agreed between the Vendors and the
                        Purchaser.

                8.4     If the Vendors and the Purchaser are unable to agree on
                        the adjustment within 21 days of the Completion Date,
                        then either the Vendors or the Purchaser may refer the
                        disagreement to an independent valuer with the request
                        that the independent valuer make a decision in respect
                        of the disagreement as soon as practicable after
                        receiving the reference and any submissions from the
                        Vendors and the Purchaser. If the Vendors or Purchaser
                        cannot agree on the independent valuer within seven days
                        of one requesting appointment, then the independent
                        valuer is to be the person nominated by the President of
                        the Australian Institute of Chartered Accountants
                        (Queensland Branch) at the request of the Vendors or the
                        Purchaser.

                8.5     The independent valuer will be appointed as an expert
                        and not as an arbitrator. The procedures for
                        determination are to be decided by the independent
                        valuer in its absolute discretion.

                8.6     The decision of the independent valuer is to be
                        conclusive and binding on the parries in the absence of
                        manifest error.

                8.7     The Vendors (collectively) and the Purchaser agree to
                        each pay one half of the independent valuer's costs and
                        expenses in connection with the reference.

                8.8     If this agreement is terminated under clause 8.2 then
                        clause 4.3 applies with the necessary changes.

9       Access to Records
================================================================================
                9.1     The Vendors agree to ensure that the Purchaser and its
                        representatives are allowed full and free access to the
                        premises and Records of the Company at all reasonable
                        times before the Completion Date to enable the Purchaser
                        to become familiar with the affairs of the Company,
                        investigate the accuracy of the Warranties.

                9.2     The Vendors must also provide the information,
                        assistance and facilities that the Purchaser reasonably
                        requires for the purposes set out in clause 9.1.

                9.3     If for any reason the Purchaser does not proceed with
                        the purchase of the Shares it may not disclose or use
                        any information made available by the Vendors relating
                        to the business and affairs which is not in the public
                        domain or information already known to the Purchaser at
                        the time of the relevant disclosure.
<PAGE>

                                                                              14
- --------------------------------------------------------------------------------
10      Superannuation
================================================================================
                10.1    In this clause 10 and Warranties 98 to 112 in Appendix A
                        the following words have these meanings:

                        Fund means the Sunsuper Fund (Trustee: Sunsuper).

                        Trust Deed means the trust deed that established the
                        Fund, as amended.

                10.2    Intentionally deleted.

                10.3    The Vendors agree to ensure that both before and after
                        the Completion Date the Purchaser and any actuary
                        appointed by it are provided with all records and
                        information which they may require (including detailed
                        information about each of the members and their
                        participation in the Fund), which is in the Vendor's
                        possession or control, in order to verify the
                        correctness of any calculations or values to be
                        ascertained for the purposes of this agreement
                        (including the Warranties), and to enable the Purchaser
                        to take over responsibility for and administer
                        superannuation arrangements for members. This obligation
                        extends to any records, information or systems which are
                        recorded, maintained or otherwise dependent on any
                        computerised or similar system or service.

11      Warranties, representations and indemnities
================================================================================
Warranties
                11.1    Each of the Vendors and the Covenantor represents and
                        warrants to the Purchaser that each of the statements
                        set out in the appendix to this agreement is accurate.
                        Each of the statements is to be treated as a separate
                        representation and warranty and the interpretation of
                        any statement made may not be restricted by reference to
                        or inference from any other statement.

                11.2    The Warranties are not extinguished or affected by any
                        investigation made by or on behalf of the Purchaser into
                        the affairs of the Company or by any other event or
                        matter unless:

                        (a)     the Purchaser has given a specific written
                                waiver or release;

                        (b)     the claim relates to a matter which is fairly
                                disclosed in a formal disclosure letter given by
                                or on behalf of the Vendors to the Purchaser
                                before the date of this agreement; or

                        (c)     the claim relates to a thing done or not done
                                after the date of this agreement at the request
                                or with the approval of the Purchaser.

Reliance
                11.3    Each of the Vendors and Covenantors acknowledges that it
                        has made and given the Warranties with the intention of
                        inducing the Purchaser to enter into this agreement and
                        that the Purchaser has entered into this agreement in
                        full reliance on the Warranties.
<PAGE>

                                                                              15
- --------------------------------------------------------------------------------
Representations
                11.4    Each of the Vendors and Covenantor represents, warrants
                        and undertakes to the Purchaser that each of the
                        Warranties is true and correct on the date of this
                        agreement and will be at the Completion Date as if made
                        on and as at each of those dates.

Indemnity
                11.5    Each of the Vendors and Covenantor indemnifies the
                        Purchaser against all liability or loss arising directly
                        or indirectly from, and any costs, charges and expenses
                        incurred in connection with, any inaccuracy in or breach
                        of any of the Warranties.

                11.6    If a payment is made for a breach of any Warranty, the
                        payment is to be treated as an equal reduction in the
                        Purchase Price of each Share.

Right to terminate
                11.7    If any material breach or inaccuracy of any of the
                        Warranties becomes apparent to the Purchaser on or
                        before Completion the Purchaser may, by notice to the
                        Vendors, terminate this agreement without prejudice to
                        any other remedy available to it. If this agreement is
                        so terminated then clause 4.3 applies with the necessary
                        changes.

Winding up of Vendor
                11.8    Each of the Vendors and the Covenantor agrees to ensure
                        that for six years after Completion no Vendor is wound
                        up (whether or not voluntarily) without the prior
                        consent of the Purchaser. That consent may not be
                        unreasonably withheld if each of the shareholders of the
                        Vendor consent to covenants with the Purchaser before
                        the commencement of the winding up, in a form reasonably
                        required by the Purchaser, to discharge all outstanding
                        obligations of that Vendor under this agreement or,
                        where the Vendor is a trustee, each beneficiary to whom
                        a distribution is or is to be made on winding up
                        provides an indemnity to the Purchaser in respect of the
                        outstanding obligations of that Vendor under this
                        agreement in a form reasonably required by the
                        Purchaser.

Release of Covenantor
                11.9    Despite any other provision of this agreement, the
                        Covenantor will be released from its obligations and
                        liabilities under this agreement upon the death or
                        permanent mental incapacity of Alfred Jacob Gans. This
                        release does not affect or limit the Purchaser's rights
                        against:

                        (a)     the estate of Alfred Jacob Gans; or

                        (b)     any representative of Alfred Jacob Gans; or

                        (c)     any person as the recipient of a benefit under
                                the will of Alfred Jacob Gans.

12      Adjustment for Tax liability
================================================================================
                12.1    In this clause 12 the following words have these
                        meanings:

                        Authority means any governmental authority or
                        instrumentality responsible for Tax, wherever situated.
<PAGE>

                                                                              16
- --------------------------------------------------------------------------------
                        Claim Amount means:

                        (a)     the amount the Company is required to pay in Tax
                                to an Authority as a result of a Tax Claim; or

                        (b)     the amount of any credit, rebate or refund of
                                Tax lost by the Company as a result of a Tax
                                Claim; or

                        (c)     the amount of Tax that would, if the Company had
                                taxable income in the year of income to which
                                the Tax Claim relates, be payable by that
                                company as a result of the loss of any relief
                                allowance, deduction or loss carried forward,
                                calculated at the rate of Tax applicable to
                                companies in the year in which the Tax Claim is
                                made.

                        Deferred Provision means the sum of the provision for
                        deferred Tax liability in the Last Accounts and any
                        future Tax benefit which has been offset in the
                        calculation of that provision.

                        Tax means taxes, levies, imposts, deductions, charges,
                        withholdings and duties (excluding stamp duties),
                        together with any related interest, penalties, fines and
                        other statutory charges whether accruing before or after
                        Completion (including any CGT or stamp duty payable on
                        the transfer of the Westlake Property).

                        Tax Claim means an assessment notice (including a notice
                        of adjustment of a loss claimed by a company in a manner
                        adversely affecting the company), demand or other
                        document issued or action taken by or on behalf of an
                        Authority, whether before or after the date of this
                        agreement, as a result of which the Company is liable to
                        make a payment for Tax or is deprived of any credit,
                        rebate, refund, relief, allowance, deduction, or loss
                        carried forward.

                        Tax Provision means, at any time, the sum of:

                        (a)     the provision for current Tax in the Last
                                Accounts;

                        (b)     the Deferred Provision; and

                        (c)     all amounts already paid or agreed to be paid by
                                the Vendors and Covenantor under this clause 12
                                at that time, less all Tax paid or payable in
                                respect of those payments.

                12.2    Each of the Vendors and Covenantor agree that if at any
                        time the Company receives or suffers a Tax Claim that
                        relates to an act or omission of, or occurrence
                        affecting, that company before the close of business on
                        the Completion Date, then the Vendors and Covenantor
                        (collectively) must pay to the Purchaser the amount by
                        which the sum of:

                        (a)     the Claim Amount for that Tax Claim; and

                        (b)     all other Claim Amounts for Tax Claims that
                                relate to an act or omission of, or occurrence
                                affecting the Company before the close of
                                business on the Completion Date, other than Tax
                                Claims referred to in clause 12.6.
<PAGE>

                                                                              17
- --------------------------------------------------------------------------------
                                exceeds the Tax Provision.

                12.3    Each of the Vendors and Covenantor agrees that if at any
                        time it becomes apparent that the Deferred Provision is
                        understated, calculating the proper Deferred Provision:

                        (a)     in accordance with the requirements of the
                                Corporations Law and other applicable laws at
                                the time of preparation of the Last Accounts;

                        (b)     in accordance with the Accounting Standards at
                                the time of preparation of the Last Accounts;
                                and

                        (c)     on a consistent basis with the Last Accounts,

                        then the Vendors and Covenantor (collectively) must pay
                        to the Purchaser the amount of the understatement.

                        For the purpose of this clause an overstatement of the
                        future Tax benefit in the Last Accounts is taken to be
                        an understatement of the Deferred Provision.

                        For the purpose of this clause the Deferred Provision in
                        the Last Accounts, but not the proper Deferred
                        Provision, is to be reduced by the Claim Amount of a Tax
                        Claim which would, but for the inclusion of the Deferred
                        Provision in the Tax Provision, have resulted in a
                        payment under clause 12.2.

                12.4    Any payment under clause 12.2 or 12.3 is to be treated
                        as a pro rata reduction in the purchase price for each
                        Share.

                12.5    The obligations of the Vendors and Covenantor under
                        clauses 12.2 or 12.3 do not apply in respect of a Tax
                        Claim:

                        (a)     if the possibility of the Tax Claim for the
                                Claim Amount arising has been disclosed in
                                writing to the Purchaser before execution of
                                this agreement, in sufficient detail to enable
                                the Purchaser to calculate the Claim Amount of
                                the Tax Claim;

                        (b)     to the extent that the Tax Claim arises from the
                                failure by the Purchaser to supply to the
                                Vendors on a timely basis information which is
                                reasonably requested by the Vendors in relation
                                to a Tax Claim;

                        (c)     to the extent that the Tax Claim represents the
                                disallowance of any deduction for canned forward
                                losses, and the disallowance results from:

                                (i)     the Company not carrying on the same
                                        business after Completion as it carried
                                        on immediately before Completion: or

                                (ii)    the Company, after Completion, deriving
                                        income from a business of a kind that it
                                        did not carry on or from a transaction
                                        of a kind that it had not entered into
                                        in the course of its business operations
                                        before Completion;
<PAGE>

                                                                              18
- --------------------------------------------------------------------------------
                        (d)     to the extent that the Tax Claim arises from the
                                failure by the Company after Completion, in a
                                timely manner, to:

                                (i)     lodge any return, notice, objection or
                                        other document in relation to the Tax
                                        Claim;

                                (ii)    claim all or any portion of any relief,
                                        allowance, deduction, credit, rebate or
                                        right to repayment;

                                (iii)   disclose or correctly describe in any
                                        return, notice, objection or other
                                        document relating to the Tax Claim any
                                        fact, matter or thing to the extent that
                                        it was or might reasonably be expected
                                        to have been within the knowledge of
                                        either the Purchaser or the company; or

                                (iv)    take any other action which the company
                                        is required to take under this clause or
                                        any laws relating to Tax.

                        (e)     to the extent that the Tax Claim relates to any
                                income, profit or gain earned, accrued or
                                received by reason of an act or omission of, or
                                occurrence affecting, the Company in the
                                ordinary course of its business and which for
                                Tax purposes is taken to be derived between the
                                Last Accounts Date and the date of Completion.

                12.6    Payments under clause 12.2 or 12.3 must be made to the
                        Purchaser as follows:

                        (a)     if the Company must make a payment of Tax in
                                respect of a Tax Claim to which clause 12.2
                                applies - seven days before the latest date on
                                which that payment may lawfully be made without
                                incurring any penalty or additional tax for late
                                payment;

                        (b)     if the Company is deprived of any credit,
                                rebate, refund, relief, allowance, deduction,
                                loss carried forward - seven days before the
                                latest date on which Tax becomes payable by the
                                company without incurring any penalty or
                                additional tax for late payment, being Tax which
                                would not have been payable were it not for the
                                Tax Claim; and

                        (c)     if an amount is payable under clause 12.3 -
                                seven days after the Purchaser advises the
                                Vendors of the understatement.

                12.7    The Vendors and Covenantor (collectively) must pay
                        interest to the Purchaser on any moneys due under this
                        clause 12 but unpaid, from the date payment is due until
                        paid in full, at a rate equal to 2 per cent. per annum
                        above the rate quoted for that daily balance by the
                        Commonwealth Bank of Australia on unsecured overdraft
                        accommodation in excess of $100,000.

                12.8    If for any reason an amount received by the Purchaser
                        under clause 12.2 or 12.3 is treated as assessable
                        income of the Purchaser under any law relating to Tax
                        the Vendors and Covenantor (collectively) agree to pay
                        to the Purchaser an increased amount so that, after
                        deducting from
<PAGE>

                                                                              19
- --------------------------------------------------------------------------------
                        that amount all Tax paid or payable in respect of the
                        receipt, the balance remaining is equal to the amount
                        due under the relevant clause.

                12.9    If the Purchaser or the Company becomes aware of a Tax
                        Claim the Purchaser must give written notice of it to
                        the Vendors within a reasonable time of becoming so
                        aware.

                        The Purchaser must ensure the Vendors and their
                        professional advisers have reasonable access to the
                        personnel of the Purchaser and the Company and to any
                        relevant premises, assets and Records within the
                        custody, power, possession or control of those companies
                        to enable the Vendors and their professional advisers to
                        examine the Tax Claim and Records and to take copies or
                        photographs of them, at the expense of the Vendors,
                        provided the Vendors and their professional advisers
                        give to the Purchaser or the Company such undertakings
                        as to confidentiality as the Purchaser may reasonably
                        require.

                        The Purchaser must ensure that the Company takes any
                        proper and reasonable action that the Vendors
                        (collectively) request to avoid, resist, compromise or
                        defend a demand or notice issued by an Authority which
                        gives rise to the Tax Claim, provided the Vendors
                        indemnify the Purchaser and the Company to the
                        reasonable satisfaction of the Purchaser against any
                        liability or loss which may be suffered or costs,
                        damages or expenses which may be incurred as a result of
                        compliance with their request.

                        The Vendors may only request an action under this clause
                        12.9 if they provide the Purchaser with an opinion from
                        a partner specialising in Tax of a major law firm or
                        accounting firm in the city where the action is taken by
                        the Authority which gives rise to the Tax Claim that
                        there is a real prospect that the requested action will
                        result in the demand or notice issued by the Authority
                        being avoided, resisted, compromised or defended.

                        The action that the Vendors may request be taken by the
                        Purchaser or the Company in respect of a Tax Claim
                        includes the making of appeals and objections, provided
                        that all other avenues of review have been exhausted.

                        Any action required under this clause 12.9 must be taken
                        in a timely manner.

                12.10   If, following the making of a payment under clause 12.2
                        for a Tax Claim, all or part of the Claim Amount is
                        refunded either in cash or by credit to the Company
                        (including, but not limited to, any amount or credit
                        received following a successful objection or appeal),
                        the Purchaser must immediately pay to the Vendors the
                        lesser of the refund and the amount of the payment paid
                        under clause 12.2. Any payment under clause 12.10 is to
                        be treated as a pro rata increase in the purchase price
                        for each Share.

                12.11   If the Vendors and the Purchaser cannot agree on any
                        amount to be paid under this clause 12 within 21 days of
                        a dispute arising, then either the Vendors or the
                        Purchaser may refer the disagreement to an expert with
                        the request that the expert make a decision on the
                        disagreement as soon
<PAGE>

                                                                              20

                        as practicable after receiving any submissions from the
                        Vendors and the Purchaser. The expert is to be a person
                        with over ten years experience in Tax agreed by the
                        Vendors and the Purchaser, or if they do not agree on
                        the person to be appointed within seven days of one
                        party requesting appointment, a person with the same
                        expertise appointed by the President of the Australian
                        Institute of Chartered Accountants at the request of
                        either the Vendors or the Purchaser. The decision of the
                        expert is to be conclusive and binding on the parties in
                        the absence of manifest error. The Vendors and the
                        Purchaser agree to each pay one half of the expert's
                        costs and expenses in connection with the reference. The
                        expert is appointed as an expert and not as an
                        arbitrator. The procedures for determination are to be
                        decided by the expert in its absolute discretion.

                12.12   The operation of this clause 12 is subject to clause
                        5.5, except in relation to the Westlake Property.

13      Default by Vendors
================================================================================
                        If the Vendors or any of them do not Complete, other
                        than as a result of default by the Purchaser, the
                        Purchaser may give the Vendors notice requiring them to
                        Complete within 7 days of receipt of the notice. If the
                        Vendors do not Complete within that period, the
                        Purchaser may elect to proceed for specific performance
                        or terminate this agreement. In either case the
                        Purchaser may seek damages for the default If this
                        agreement is so terminated then clause 4.3 will apply
                        with the necessary changes. This termination does not
                        affect any other rights the Purchaser has against the
                        Vendors at law or in equity.

14      Restraint
================================================================================
                14.1    Each of the Vendors and the Covenantor undertakes to the
                        Purchaser that after the Completion Date, it will not:

                        (a)     be concerned or interested in any other business
                                or undertaking of a similar nature to that
                                carried out by the Company (including as a
                                consultant); or

                        (b)     be a director or shareholder of any corporation
                                or organisation which is competitive with the
                                Company; or

                        (c)     acquire more than 2% in any publicly listed
                                company which [ILLEGIBLE] on a business which is
                                the same or of a similar nature to the Company's
                                business.

                14.2    Each of the Vendors and the Covenantor must not accept
                        any payment or other benefit as an inducement or reward
                        for any act or forbearance or in connection with the
                        business of the Company after the Completion Date.

                14.3    Nothing in clause 14.1 will prevent each of the Vendors
                        and the Covenantor from holding or being otherwise
                        interested in any shares or other securities (directly
                        or through nominees) in companies where those securities
                        are, for the time being, quoted on any recognised stock
                        exchange whether in Australia or overseas.
<PAGE>

                                                                              21
- --------------------------------------------------------------------------------
                14.4    Each of the Vendors and the Covenantor undertakes to the
                        Company that it will not:

                        (a)     for the period specified in clause 14.4(a)(ii)
                                and in the area specified in clause
                                14.4(a)(iii), either directly or indirectly in
                                any capacity (including as principal, agent,
                                partner, employee, shareholder, unitholder,
                                director, trustee, beneficiary, manager,
                                consultant, adviser or financier) engage or be
                                involved in:

                                (i)     (A) the business of being a serials
                                        subscription agents to libraries,
                                        government departments, businesses and
                                        other readers of journals, magazines and
                                        newspapers from Australia and overseas;
                                        and/or

                                        (B) any business or activity which is
                                        the same as or substantially similar to
                                        the Company's business or any material
                                        part of it;

                                (ii)    (A) for a period of 4 years from the
                                        Completion Date;

                                        (B) for a period of 3 years from the
                                        Completion Date;

                                        (C) for a period of 2 years from the
                                        Completion Date;

                                        (D) for a period of 1 year from the
                                        Completion Date;

                                        (E) for a period of 6 months from the
                                        Completion Date;

                                (iii)   (A) in the whole of world;

                                        (B) in any country in which the
                                        Purchaser carries on business;

                                        (C) in Australia and New Zealand;

                                        (D) in Australia;

                                        (E) in Queensland.

                        (b)     for a period of 4 years from the Completion
                                Date, entice away or endeavour to entice away
                                from the Company's business, any employees of
                                the Company or any director, agent,
                                representative, associate or advisor of or to
                                the Company in connection with the Company's
                                business; or

                        (c)     for a period of 4 years from the Completion
                                Date, solicit the custom or business of anyone
                                who was a customer of the Company at any time
                                during the 2 years prior to the Completion Date.
<PAGE>

                                                                              22
- --------------------------------------------------------------------------------
                14.5    Each of the Vendors and the Covenantor undertakes to the
                        Company that it will not, at any time after Completion,
                        either directly or indirectly in any capacity (including
                        as principal, agent, partner, shareholder, unitholder,
                        trustee, beneficiary, manager, consultant, advisor or
                        financier):

                        (a)     use or disclose any confidential information
                                pertaining to the Company to anyone other than
                                the Company and the Purchaser, except as
                                required by law; or

                        (b)     use a logo, symbol, trade mark or business name
                                substantially identical or deceptively similar
                                to those of the Company.

                14.6    Clause 14.4(a) has effect as if it were the number of
                        separate clauses which results from combining the
                        commencement of clause 14.4(a) with each paragraph of
                        clause 14.4(a)(i) and combining each such combination
                        with each paragraph of clause 14.4(a)(ii) and combining
                        each such combination with each paragraph of clause
                        14.4(a)(iii), each such resulting clause being severable
                        from each other resulting clause, and if any of those
                        separate resulting clauses is invalid or unenforceable
                        for any reason, that invalidity or unenforceability does
                        not prejudice or in any way affect the validity or
                        enforceability of any other resulting clause. If the
                        combination of clauses, when taken together, is judged
                        to go beyond what is reasonable in the circumstances and
                        necessary to protect the goodwill of the Company, but
                        would be judged reasonable and necessary if part were
                        deleted, then the clauses are to be construed as if that
                        part were deleted.

                14.7    Each of the Vendors, the Covenantor and the Purchaser
                        agree that, in the circumstances (including the
                        acquisition of certain the shares in the Company by the
                        Purchaser), the prohibitions and restrictions in this
                        clause 14 are reasonable and necessary to protect the
                        goodwill of the Business.

                14.8    This clause 14 does not limit or affect any other
                        agreement between the Vendors (or any of them) and the
                        Purchaser (including the Executive Service Agreement
                        with Alfred Jacob Gans dated on or about the date of
                        this agreement).

15      New Lease
================================================================================
Agreement to lease
                15.1    The Vendor agrees to:

                        (a)     a surrender of the Level 2 Lease; and

                        (b)     grant the New Lease to the Company.

                        from the Completion Date.

Initial rent
                15.2    If the rent for the first year of the initial term of
                        the New Lease has not been agreed by Completion, the
                        rent is to be:

                        (a)     the amount agreed by the parties; or
<PAGE>

                                                                              23
- --------------------------------------------------------------------------------
                        (b)     if the parties have not reached agreement within
                                one month after the Completion Date, then the
                                amount determined in accordance with the
                                procedure for market review specified in
                                Schedule 2 (parts D to G) of the New Lease,
                                reduced by 10%.

                15.3    Until determination of the rent under clause 15.2, the
                        Purchaser must pay rent under the New Lease at the rate
                        of $185.00 per square metre per annum and the parties
                        must make any adjustment required so that the rent paid
                        by the Purchaser is equal to the rent payable in
                        accordance with clause 15.2. That adjustment is to be
                        made with the next rent payment by the Purchaser (in
                        which case, the Purchaser may offset any amount due to
                        it under this clause against the rent payable under the
                        New Lease).

16      Costs and stamp duty
================================================================================
                16.1    The Vendors and the Purchaser agree to bear their own
                        legal and other costs and expenses in connection with,
                        the preparation, execution and completion of this
                        agreement and of other related documentation, except for
                        stamp duty.

                16.2    The Purchaser agrees to bear all stamp duty payable or
                        assessed in connection with this agreement and the
                        transfer of the Shares to the Purchaser.

17      Power of attorney
================================================================================
                17.1    Each Vendor appoints the Purchaser to be its attorney to
                        exercise the powers set out in this clause 17 from the
                        Completion Date until the Shares are registered in the
                        name of the Purchaser.

                17.2    The Purchaser may do in the name of each Vendor and on
                        its behalf everything necessary or expedient, in the
                        Purchaser's sole discretion, to:

                        (a)     transfer the Shares;

                        (b)     exercise any rights, including rights to appoint
                                a proxy or representative and voting rights,
                                attaching to the Shares;

                        (c)     receive any dividend or other entitlement paid
                                or credited to the Vendors in respect of the
                                Shares; and

                        (d)     do any other act or thing in respect of the
                                Shares or the Company.

                17.3    Each Vendor declares that all acts and things done by
                        the Purchaser in exercising powers under this power of
                        attorney will be as good and valid as if they had been
                        done by the Vendor and agrees to ratify and confirm
                        whatever the Purchaser does in exercising powers under
                        this power of attorney.

                17.4    Each Vendor declares that this power of attorney of the
                        Purchaser is given for valuable consideration and is
                        irrevocable from the date of this
<PAGE>

                                                                              24
- --------------------------------------------------------------------------------
                        power of attorney until the Shares are registered in the
                        name of the Purchaser.

                17.5    The Purchaser is expressly authorised to do any act as a
                        result of which a benefit is conferred on it.

18      Notices
================================================================================
                18.1    A notice, approval, consent or other communication in
                        connection with this agreement:

                        (a)     must be in writing;

                        (b)     must be marked for the attention of the company
                                secretary or, in the case of individuals, that
                                individual; and

                        (c)     must be left at the address of the addressee, or
                                sent by prepaid ordinary post (airmail if posted
                                to or from a place outside Australia) to the
                                address of the addressee or sent by facsimile to
                                the facsimile number of the addressee which is
                                specified in this clause or if the addressee
                                notifies another address or facsimile number
                                then to that address or facsimile number.

                                The address, and facsimile number of each party
                                is:

                                Vendors
                                Address:      3 Mozart Place, Mt Ommaney, Qld
                                Facsimile:    N/A

                                Purchaser
                                Address:      725 Concord Avenue, Cambridge,
                                              Massachusetts, USA
                                Facsimile:    617 497 6825

                                Covenantor
                                Address:      3 Mozart Place, Mt Ommaney, Qld
                                Facsimile:    N/A

                18.2    A notice, approval, consent or other communication takes
                        effect from the time it is received unless a later time
                        is specified in it.

                18.3    A letter or facsimile is taken to be received:

                        (a)     in the case of a posted letter, on the third
                                (seventh, if posted to or from a place outside
                                Australia) day after posting; and

                        (b)     in the case of facsimile, on production of a
                                transmission report by the machine from which
                                the facsimile was sent which indicates that the
                                facsimile was sent in its entirety to the
                                facsimile number of the recipient.
<PAGE>

                                                                              25
- --------------------------------------------------------------------------------
19      Assignment
================================================================================
                19.1    Subject to clause 19.2, a party may not assign its
                        rights under this agreement without the consent of the
                        other party.

                19.2    The Purchaser has the right to mortgage or charge its
                        interest under this agreement without the consent of the
                        other party.

20      Miscellaneous
================================================================================
Exercise of rights
                20.1    A party may exercise a right, power or remedy at its
                        discretion, and separately or concurrently with another
                        right, power or remedy. A single or partial exercise of
                        a right, power or remedy by a party does not prevent a
                        further exercise of that or of any other right, power or
                        remedy. Failure by a party to exercise or delay in
                        exercising a right, power or remedy does not prevent its
                        exercise.

Waiver and variation
                20.2    A provision of or a right created under this agreement
                        may not be:

                        (a)     waived except in writing signed by the party
                                granting the waiver; or

                        (b)     varied except in writing signed by the parties.

Approvals and consent
                20.3    A party may give conditionally or unconditionally or
                        withhold its approval or consent in its absolute
                        discretion unless this agreement expressly provides
                        otherwise.

Remedies cumulative
                20.4    The rights, powers and remedies provided in this
                        agreement are cumulative with and not exclusive of the
                        rights, powers or remedies provided by law independently
                        of this agreement.

No merger
                20.5    The Warranties in this agreement do not merge on
                        Completion.

Survival of indemnities
                20.6    Each indemnity in this agreement is a continuing
                        obligation, separate and independent from the other
                        obligations of the parties and survives termination of
                        this agreement.

Enforcement of indemnities
                20.7    It is not necessary for a party to incur expense or make
                        payment before enforcing a right of indemnity conferred
                        by this agreement.

Further assurances
                20.8    Each party agrees, at its own expense, on the request of
                        any other party, to do everything reasonably necessary
                        to give effect to this agreement and the transactions
                        contemplated by it (including the execution of
                        documents) and to use all reasonable endeavours to cause
                        relevant third parties to do likewise.
<PAGE>

                                                                              26
- --------------------------------------------------------------------------------
Publicity
                20.9    A party may not make press or other announcements or
                        releases relating to this agreement and the transactions
                        the subject of this agreement without the approval of
                        the other parties to the form and manner of the
                        announcement or release unless that announcement or
                        release is required to be made by law or by a stock
                        exchange.

Time of the essence
                20.10   Time is of the essence of this agreement in respect of
                        any date or period determined under this agreement.

Entire agreement
                20.11   This agreement constitutes the entire agreement of the
                        parties about its subject matter and any previous
                        agreements, understandings and negotiations on that
                        subject matter cease to have any effect.

Execution by facsimile
                20.12   The Vendors acknowledge that the Purchaser may make or
                        accept this offer by facsimile transmission.

21      Governing law, jurisdiction and service of process
================================================================================
        21.1    This agreement and the transactions contemplated by this
                agreement are governed by the law in force in Queensland.

        21.2    Each party irrevocably and unconditionally submits to the
                exclusive jurisdiction of the courts of Queensland and courts of
                appeal from them for determining any dispute concerning this
                agreement or the transactions contemplated by this agreement.
                Each party waives any right it has to object to an action being
                brought in those courts, to claim that the action has been
                brought in an inconvenient forum, or to claim that those courts
                do not have jurisdiction.

        21.3    Without preventing any other mode of service, any document in an
                action (including, but not limited to, any writ of summons or
                other originating process or any third or other party notice)
                may be served on any party by being delivered to or left for
                that party at its address for service of notices under clause
                18.

22      Redundancy payments for employees
================================================================================
                The Purchaser agrees that it will cause the Company as a minimum
                entitlement to pay to each employee of the Company at the
                completion or termination of their employment (otherwise than
                for death or misconduct), in addition to their lawful
                entitlements to accrued recreation leave, sick leave, and long
                service leave, severance pay of an amount equal to the greater
                of:

                (a)     one week's salary for each complete year of service with
                        the Company; and

                (b)     the amount of severance pay and pay in lieu of notice to
                        which they would be entitled under the Industrial
                        Relations Act 1999
<PAGE>

                                                                              27
- --------------------------------------------------------------------------------
                        (Qld) and the Termination Change and Redundancy Policy
                        (1987) 30 QGIG 1119.

EXECUTED as an agreement
<PAGE>

                                                                              28
- --------------------------------------------------------------------------------
Appendix                Warranties and Representations
================================================================================

Vendors' qualifications
================================================================================
                1       The Vendors are the registered holders and beneficial
                        owners of the Shares as set out in Schedule 1.

                2       There are no mortgages, charges, pledges, liens,
                        encumbrances or other security interests over or
                        affecting the Shares.

                3       Each of the Vendors has the power to enter into and
                        perform this agreement and has obtained all necessary
                        consents to enable it to do so.

                4       The entry into and performance of this agreement by the
                        Vendors does not constitute a breach of any obligation
                        (including any statutory, contractual or fiduciary
                        obligation), or default under any agreement or
                        undertaking, by which any of the Vendors is bound.

                5       No meeting has been convened or resolution proposed, or
                        petition presented, and no order has been made, for the
                        winding-up of any corporate Vendor. No petition has been
                        presented and no order has been made for the bankruptcy
                        of any personal Vendor. No voluntary arrangement has
                        been proposed or reached with any creditors of any
                        Vendor. Each Vendor is able to pay its debts as and when
                        they fall due.

The Company
================================================================================
                6       The Company:

                        (a)     is accurately described in Recitals A and B;

                        (b)     has full corporate power to own its properties,
                                assets and business and to carry on its business
                                as now conducted; and

                        (c)     has done everything necessary to do business
                                lawfully in all jurisdictions in which its
                                business is carried on.

                7       No meeting has been convened or resolution proposed, or
                        petition presented, and no order has been made, for the
                        winding-up of the Company. No distress, execution or
                        other similar order or process has been levied on any of
                        the property or assets of the Company. No voluntary
                        arrangement has been proposed or reached with any
                        creditors of the Company. No receiver, receiver and
                        manager, provisional liquidator, liquidator or other
                        officer of the court has been appointed in relation to
                        the Company. The Company is able to pay its debts as and
                        when they fall due.

                7A      There is no person holding the office of Permanent
                        Managing Director.

The Shares
================================================================================
                8       The Shares comprise the whole of the issued ordinary
                        share capital of the Company, and are fully paid.
<PAGE>

                                                                              29
- --------------------------------------------------------------------------------
                9       There are no commitments in place under which the
                        Company is obliged at any time to issue any shares or
                        other securities of the company.

                10      There is no restriction on the sale or transfer of the
                        Shares to the Purchaser except for the consent of the
                        directors of the Company to the registration of the
                        transfers of the Shares.

Financial statements
================================================================================
                11      The forecasts and projections relating to the Company
                        given to the Purchaser or its professional advisers by
                        or on behalf of any Vendor (excluding those prepared by
                        Alf Gans and included with the Last Accounts) have been
                        prepared with all due care and prudence and on a
                        reasonable basis. There are no facts or circumstances
                        known to any Vendor or Covenantor or their professional
                        advisers, or which ought to be known to any of them on
                        reasonable enquiry, which would lead a prudent business
                        manager to make any material revision of those forecasts
                        or projections.

                12      The Last Accounts disclose a true and fair view of the
                        state of the affairs, financial position and assets and
                        liabilities of the Company as at the Last Balance Date,
                        and the income, expenses and results of operations of
                        the Company for the financial period ending on that
                        date.

                13      The Last Accounts were prepared:

                        (a)     in accordance with the requirements of the
                                applicable Companies Code or Corporations Law
                                and any other applicable laws;

                        (b)     in accordance with the Accounting Standards;

                        (c)     in the manner described in the notes to them;

                        (d)     on a consistent basis with the accounts for the
                                prior financial year;

                        (e)     without revaluing upwards any assets during the
                                period which is the subject of the Last
                                Accounts; and

                        (f)     recording each asset at its reasonably estimated
                                current market value.

                14      The Company is not directly or indirectly obliged in any
                        way to guarantee, assume or provide funds to satisfy any
                        obligation of any person.

                15      No letter of comfort has been given by the Company.

Business
================================================================================
                16      The Company is the legal and beneficial owner of all its
                        property and assets. There are no mortgages, pledges,
                        liens, encumbrances, charges
<PAGE>

                                                                              30
- --------------------------------------------------------------------------------
                        or other security interests over or affecting any
                        property or assets except as set out in Schedule 2.

                17      The Company holds all statutory licences, consents and
                        authorisations necessary for the carrying on of its
                        business and the use of the Business Premises. So far as
                        the Company and each of the Vendors and Covenantor are
                        aware, there is no fact or matter that might prejudice
                        the continuance or renewal of those licences, consents
                        or authorisations.

                18      The business of the Company is conducted in accordance
                        with all applicable laws, does not contravene any laws
                        and no allegation of any contravention of any applicable
                        laws is known to the Company or any of the Vendors or
                        Covenantor.

                19      The assets of the Company are sufficient to enable the
                        effective conduct of the business of the Company after
                        Completion as it is carried on at the date of this
                        agreement, and has been carried on since the Last
                        Balance Date.

                20      There has not been any breach of or default by the
                        Company of any term or provision of:

                        (a)     its memorandum and articles of association;

                        (b)     any instrument to which it is a party or by
                                which it is bound; or

                        (c)     any judgment, order or injunction of any court,
                                commission, board or other administrative or
                                governmental authority,

                        and there has not occurred any event which, with the
                        passage of time or giving of notice, would constitute a
                        breach or default of that kind.

                21      The transfer of the Shares in accordance with this
                        agreement does not and will not constitute a breach of
                        any obligation (including any statutory, contractual or
                        fiduciary obligation) or default under any agreement or
                        undertaking by which the Company is bound.

                22      As far as the Company and each of the Vendors and
                        Covenantor are aware, there is no existing customer or
                        supplier of the Company who will or is likely to:

                        (a)     cease trading with the Company; or

                        (b)     materially reduce its trading with the Company,

                        as a result of the acquisition of the Shares by the
                        Purchaser.

                23      No person has given or entered into any guarantee,
                        indemnity or letter of comfort in respect of the
                        Company.

                24      There are no powers of attorney given by the Company in
                        force except the power of attorney in clause 17.

                25      The names and locations of all banks in which the
                        Company has an account and the names of all persons
                        authorised to sign on the accounts are listed in
                        Schedule 3.
<PAGE>

                                                                              31
- --------------------------------------------------------------------------------
                26      Except as disclosed in Schedule 4 no Vendor or relative
                        of a Vendor or body corporate associated (as that term
                        is defined in the Corporations Law) with a Vendor is a
                        party to any contract or arrangement with the Company.

                27      At no time during the last three years has the Company
                        had a direct or indirect interest in any contract or
                        arrangement containing terms which were not of an
                        entirely arm's length nature, nor have the profits or
                        financial position of the Company during that period
                        been effected by any contract or arrangement with terms
                        of that nature.

                28      The Company:

                        (a)     does not hold any shares in the capital of any
                                company;

                        (b)     is not a member of any partnership or other
                                unincorporated association;

                        (c)     is not a trustee of any trust estate or fund;
                                and

                        (d)     does not have a permanent establishment (as that
                                expression is defined in any relevant double
                                taxation agreement) outside Australia.

Business Premises
================================================================================
                29      The Business Premises are the only places of business of
                        the Company and are the only business premises owned,
                        leased or occupied by the Company.

                30      The Company has exclusive occupation of the Business
                        Premises free from all encumbrances or third party
                        rights.

                31      The Company has properly performed and observed all
                        material covenants affecting the Business Premises.

                32      There are no restrictions, stipulations or outgoings
                        affecting the Business Premises which are of an onerous
                        or unusual nature or conflict with the present use. The
                        use of the Business Premises by the Company does not
                        constitute a breach of the Property Lease, the Business
                        Premises Lease or any applicable law.

                33      The Property Lease is the only lease of real property to
                        the Company. The Company has made all payments required
                        by and has otherwise complied with the terms of the
                        Property Lease.

                34      No development, alterations or works have been carried
                        out in relation to the Business Premises which would
                        require any permission or consent under any statute or
                        regulation which has not been obtained and all
                        conditions attaching to any such permission or consent
                        have been fully complied with.

                35      As far as the Company and each of the Vendors and
                        Covenantor are aware, there are no proposals by any
                        competent authority or other person which would
                        adversely affect the Business Premises.
<PAGE>

                                                                              32
- --------------------------------------------------------------------------------
                36      Each of the buildings and other erections on the
                        Business Premises:

                        (a)     is in such condition and repair as to be
                                substantially fit for the purpose for which it
                                is presently used; and

                        (b)     is approved and otherwise complies with
                                applicable laws and industrial health and safety
                                regulations.

                37      The connections to power and waste disposal services
                        existing in the buildings and other erections on the
                        Business Premises are approved and otherwise comply with
                        applicable laws. None of the Company or any of the
                        Vendors or Covenantor are aware of any imminent or
                        likely interruption of those services.

                38      There are no current disputes relating to the Business
                        Premises or its use.

Plant and Equipment
================================================================================
                39      Schedule 7 is a complete list of all items of Plant and
                        Equipment owned by the Company with a written down value
                        in excess of [ ] as at the List Balance Date. Schedule 9
                        accurately describes all of the Equipment Leases.

                40      The rate of depreciation applied in the Last Accounts
                        for each item of Plant and Equipment has been applied
                        over previous accounting periods of the company and is
                        adequate to write down its value to nil realisable value
                        it the end of its useful working life.

                41      Each item of Plant and Equipment and Leased Plant and
                        Equipment:

                        (a)     is in good repair taking into account normal
                                wear and tear;

                        (b)     is in satisfactory working condition and capable
                                of doing the work for which it is designed, and

                        (c)     has been maintained in a manner that does not
                                prejudice any rights under any maintenance
                                contract in connection with any of that plant
                                and equipment.

                42      There is no claim outstanding against any supplier of
                        the Plant and Equipment or Leased Plant and Equipment or
                        of maintenance services format plant and equipment in
                        connection with any defect in that plant and equipment.

                43      Each item of Plant and Equipment and Leased Plant and
                        Equipment is in the physical possession of the Company.

                44      Each item of Plant and Equipment and Leased Plant and
                        Equipment is erected or positioned in accordance with
                        all applicable laws and is operated by the Company
                        without contravening any laws or industrial health and
                        safety regulations.

                45      The Company has made all payments required by and has
                        otherwise complied with the terms of each of the
                        Equipment Leases.
<PAGE>

                                                                              33
- --------------------------------------------------------------------------------
Inventory
================================================================================
                        Warranties 46 to 51 have been intentionally deleted.

Intellectual Property Rights
================================================================================
                52      Schedule 9 is a complete and accurate list of:

                        (a)     all registered and unregistered business names
                                and trade marks;

                        (b)     all registered patents and designs; and

                        (c)     all applications for registration of patents and
                                designs,

                        owned or used at any time by the Company in connection
                        with its business and contains full details of the
                        Intellectual Property Licences.

                53      The Company owns all right, title and interest
                        throughout the world in and to the Intellectual Property
                        Rights. The Company has not licensed any of the
                        Intellectual Property Rights and has not assigned or in
                        any way disposed of any right, title or interest in the
                        Intellectual Property Rights.

                54      The Company has not disclosed any of the Confidential
                        Information except properly in the ordinary course of
                        its business and on a confidential basis.

                55      The Intellectual Property Rights are valid and
                        enforceable throughout the world. The Company has taken
                        all necessary steps to obtain and maintain appropriate
                        registrations for the Intellectual Property Rights and
                        to protect and defend the Intellectual Property Rights.

                56      Neither the carrying on of its business by the Company
                        nor the use of the Intellectual Property Rights:

                        (a)     infringes, or is alleged to infringe, the
                                intellectual property rights (including business
                                names, trade marks, patents, designs, copyright
                                and rights to confidential information) of any
                                third party; or

                        (b)     is, or is alleged to be, in breach of any
                                obligation of confidence owed to any third
                                party.

                57      As far as the Company and each of the Vendors and
                        Covenantor are aware, there has not been:

                        (a)     any infringement of any of the Intellectual
                                Property Rights;

                        (b)     any misuse or unauthorised disclosure of the
                                Confidential Information; or

                        (c)     any other act which may affect the validity or
                                enforceability of the Intellectual Property
                                Rights.
<PAGE>

                                                                              34
- --------------------------------------------------------------------------------
                58      None of the Company or any of the Vendors or Covenantor
                        are aware of any use by any other person of any of the
                        business names or the trade marks owned or used by the
                        Company.

                59      Each of the Intellectual Property Licences is valid,
                        binding and enforceable against the parties to it. The
                        Company has complied at all times with the terms of the
                        Intellectual Property Licences and no licensor has any
                        right to terminate an Intellectual Property Licence.

Contracts
================================================================================
                59      Full details of all material contracts entered into by
                        the Company have been fully disclosed to the Purchaser
                        in writing. Schedule 10 is a complete list of all
                        banking facilities available to the Company.

                60      The Company has complied at all times with its
                        obligations under all material contracts entered into by
                        it.

                61      Each of the contracts entered into by the Company is
                        valid, binding and enforceable against the parties to it
                        and there is no party in breach of, or in default under,
                        any such contract.

                62      None of the contracts entered into by the Company
                        contain any onerous, unusual or other provision material
                        for disclosure to a prudent intending purchaser of the
                        Shares.

                63      None of the contracts entered into by the Company is
                        known to the Company or any of the Vendors or Covenantor
                        to be likely to result in a loss for that company.

                64      The Company has not made any offers, tenders or
                        quotations which are still outstanding and capable of
                        giving rise to a contract by the unilateral act of a
                        third party, other than in the ordinary course of
                        business and on customary terms.

                65      All debts of the Company will be good and collectable in
                        the ordinary course of business and in any event not
                        later than three months after the Completion Date.

                66      The total amount borrowed by the Company from its
                        bankers does not exceed its overdraft accommodation and
                        the total amount borrowed or raised by the Company from
                        any source does not exceed any limitation in its
                        articles of association or in any deed or agreement
                        executed by it.

Insurance
================================================================================
                67      Schedule 11 comprises a complete list of all contracts
                        of insurance and indemnity in force in respect of the
                        business and the property and assets.

                68      Each of the contracts of insurance is in force and there
                        is no fact or circumstance known to the Company or any
                        of the Vendors or Covenantor which would lead to any of
                        them being prejudiced. None of the contracts of
                        insurance will be terminated or cease to have effect as
                        a consequence of the change in ownership of the Shares.
<PAGE>

                                                                              35
- --------------------------------------------------------------------------------
                69      All of the property and assets of the Company of an
                        insurable nature are insured in amounts representing
                        their full replacement or reinstatement value against
                        fire and other risks normally insured against. All
                        risks, whether in relation to damage to property,
                        personal injury, product liability or otherwise are
                        adequately insured for such amounts as would be
                        maintained in accordance with prudent business practice.

Taxation
================================================================================
                70      All tax and duty returns required by law (including, but
                        not limited to, all laws imposing or relating to income
                        tax, fringe benefits tax, sales tax, payroll tax, group
                        tax, land tax, water and municipal rates and stamp and
                        customs duty) to be lodged or filed by the Company have
                        been lodged or filed.

                71      No tax or duty return referred to in warranty 69
                        contains a statement that is false or misleading in any
                        material particular or omits to refer to any matter
                        which is required to be included or without which the
                        statement is false or misleading.

                72      All records relating to tax or duty returns referred to
                        in warranty 69 or to the preparation of those returns
                        required by law to be maintained by the Company have
                        been duly maintained.

                73      All taxes, levies, assessments, contributions, fees,
                        rates, duties, and other governmental or municipal
                        charges or impositions (other than those which may be
                        still paid without penalty or interest) for which the
                        Company is liable, including any penalty or interest,
                        have been paid.

                74      There is no current dispute between the Company and the
                        Commissioner of Taxation of the Commonwealth of
                        Australia or any other federal, state or municipal body
                        or authority responsible for the collection of tax or
                        duty.

                75      All amounts of income tax required by law to be deducted
                        by the Company from the salary or wages of employees
                        have been duly deducted and, where appropriate, duly
                        paid.

                76      No dividend has been paid by the Company:

                        (a)     in respect of which the required franking amount
                                (as provided for in section 160AQE of the Income
                                Tax Assessment Act ("Tax Act") has exceeded the
                                franked amount (as defined in section 160APA of
                                the Tax Act) of the dividend; or

                        (b)     which has been franked in excess of the required
                                franking amount,

                        which would result in that company being liable to pay
                        franking deficit tax under section 160AQJ of the Tax Act
                        or additional tax under section 160ARX of the Tax Act.

                77      The Company will have sufficient profits available for
                        distribution to members to permit payment of the
                        dividend referred to in clause 7.3. Payment of that
                        dividend in accordance with that clause will not result
                        in
<PAGE>

                                                                              36
- --------------------------------------------------------------------------------
                        the Company becoming liable to pay franking deficit tax
                        under section 160AQJ of the Tax Act or additional tax
                        under section 160ARX of the Tax Act.

                78      All documents entered into by the Company have been duly
                        stamped.

                79      All stamp duty payable on any transfer of the Shares
                        before the Completion Date has been duly paid.

Records
================================================================================
                80      The Records:

                        (a)     are complete, true and accurate in all material
                                respects;

                        (b)     give a true and fair view of the trading
                                transactions, financial and contractual position
                                of the Company and of its assets and
                                liabilities;

                        (c)     as far as is relevant, have been prepared in
                                accordance with the applicable Companies Code or
                                Corporations Law and the Accounting Standards;
                                and

                        (d)     are in the possession of the Company in their
                                original form.

                81      The Company has filed all annual returns and other forms
                        as and where required to be filed or registered under
                        the Companies Code or Corporations Law (as applicable)
                        and the Company is not liable to be struck off the
                        register of companies.

Litigation
================================================================================
                82      The Company is not involved in any litigation or
                        arbitration proceedings and there are no facts likely to
                        give rise to any such proceedings.

                83      No claim has been made against the Company in connection
                        with any defective product or services supplied by it in
                        the course of carrying on its business and the Company
                        has maintained adequate insurance for at least the last
                        6 years against any such claim. The Company has not
                        breached the provisions of the Trade Practices Act or
                        any equivalent state or territory enactments or the
                        requirements of consumer product safety standard or
                        consumer product information standard prescribed by law.

                84      None of the operations of the Company are subject to any
                        unsatisfied judgment or any order, award or decision
                        handed down in any litigation or arbitration
                        proceedings.

Environment
================================================================================
                85      There is no Contaminant present in, on, under or above
                        the Business Premises and there is nothing which may
                        become or give rise to such a Contaminant in the future.
<PAGE>

                                                                              37
- --------------------------------------------------------------------------------
                86      The Business Premises are safe and without risk to
                        health of persons.

                87      The Company in the conduct of its business or the
                        occupation and use of the Business Premises, has not
                        harmed the Environment in a manner not permitted by any
                        Environmental Law.

                88      All authorisations and approvals required under any
                        Environmental Law relating to the business of the
                        Company are in full force and effect and will not be
                        terminated or cease to have effect as a consequence of
                        the change in ownership of the Shares.

                89      No authorisations or approvals under any Environmental
                        Law relating to the business of the Company are subject
                        to a right of appeal by any person.

                90      The Company has at all times complied with all the terms
                        of any authorisations and approvals under any
                        Environmental Law relating to the business of the
                        Company.

                91      There is no proposal to revoke, suspend, modify or not
                        renew any authorisation or approval under any
                        Environmental Law relating to the business of the
                        Company.

                92      There is no actual or contingent obligation to pay money
                        or carry out any work in relation to the Business
                        Premises or any other assets of the Company to comply
                        with an Environmental Law.

                93      The Company is not subject to any liability under any
                        Environmental Law or under the common law arising from
                        the carrying on of its business at any time.

                94      The carrying on of its business by the Company has not
                        been negligent and has not resulted in or caused any
                        public or private nuisance or contravention of the rule
                        known as the Rule in Rylands v Fletcher (1868) LR3 (HL)
                        330.

Employees
================================================================================
                95      All contracts of service or for services and letters of
                        appointment in respect of any employees of, or
                        consultants to, the Company have been fully disclosed to
                        the Purchaser in writing. No loans or other advances
                        have been made to any directors or employees of the
                        Company. Each of the contracts entered into with
                        employees or consultants are enforceable against the
                        parties to it and there is no party in breach of, or in
                        default under, any such contract.

                96      The Company has made all payments in respect of
                        occupational superannuation required under any contract
                        or award in respect of each of its employees.

                97      The Company is not involved in any industrial or trade
                        dispute or any dispute regarding any claim with any of
                        its employees or with any trade union and, so far as the
                        Company and each of the Vendors and Covenantor are
                        aware, there are no facts or circumstances which are
                        likely to result in such a dispute.
<PAGE>

                                                                              38
- --------------------------------------------------------------------------------
                98      Since 1997 the Company has not considered dismissing any
                        existing Employees.

                99      Since the Last Accounts Date there has not been any
                        material change in the remuneration or emoluments or
                        benefits of any executives who are employees.

Superannuation
================================================================================
                        Warranties 100 to 106 have been intentionally deleted.

                107     Full disclosure has been made to the Purchaser of all
                        material facts relating to contributions and benefit
                        arrangements in connection with the Fund and there are
                        no superannuation or other benefit schemes, other than
                        the Fund, to which the Company is contributing or has
                        entered into a commitment which could involve future
                        contributions, or under which any of the employees of
                        that company receives or is entitled to receive or
                        reasonably expects to receive any benefits.

                108     Intentionally deleted.

                109     All taxes, levies, assessments, contributions, fees,
                        rates, duties and other governmental or municipal
                        charges or impositions (other than those which may still
                        be paid without penalty or interest) for which the
                        Vendors are liable, including any penalty or interest,
                        have been paid.

                110     Full and proper records and accounts (so far as those
                        are required by law) of the superannuation arrangements
                        of the Company have been kept, are up to date, and
                        disclose a true and fair view.

                111     Intentionally deleted.

                112     Intentionally deleted.

                113     The transfer of the Shares will not cause any increase
                        in the obligations of the Company to make contributions
                        to the Fund.

                114     None of the Vendors have misrepresented to any person
                        the benefits which are or may be available in respect of
                        the Fund.

Changes since the Last Balance Date
================================================================================
                115     Since the Last Balance Date:

                        (a)     the business of the Company has been carried on
                                in the ordinary and usual course and no
                                contracts or commitments differing from those
                                ordinarily necessitated by the nature of that
                                business have been entered into or incurred;

                        (b)     there has been no change in the assets, the
                                liabilities or the financial position or profits
                                of the Company from that set out in the Last
                                Accounts except changes in the ordinary course
                                of business, none of which individually or in
                                the aggregate is materially adverse to the
                                company; and
<PAGE>

                                                                              39
- --------------------------------------------------------------------------------
                        (c)     the business or financial position of the
                                Company has not been materially and adversely
                                affected by any matter, either financial or
                                otherwise and whether covered by insurance or
                                not.

                116     Since the Last Balance Date:

                        (a)     no distributions of cash or specific assets by
                                way of dividend or otherwise on the share
                                capital of the Company have been made;

                        (b)     no shares in or debentures of the Company have
                                been issued or agreed to be issued or put under
                                option;

                        (c)     no alteration has been made to the rights
                                attached to any existing shares in the Company;

                        (d)     no alteration has been made to the memorandum or
                                articles of association of the Company;

                        (e)     no alteration has been made to the capital
                                structure of the Company;

                        (f)     no additional directors have been appointed to
                                the Company.

Brokerage
================================================================================
                117     No person is entitled to recover from the Company any
                        fee or commission in connection with the purchase or
                        sale of the Shares.

Information
================================================================================
                118     All information given by the Company or any of the
                        Vendors or Covenantor or the Vendors' professional
                        advisers to the Purchaser or to the Purchaser' s
                        professional advisers in the course of negotiations
                        leading to this agreement and Completion are true and
                        accurate in all respects. None of that information is
                        misleading in any material particular, whether by
                        omission or otherwise.

                119     To the best of the knowledge and belief of the Company
                        and each of the Vendors and Covenantor, all details
                        relating to the Company which would be material for
                        disclosure to a prudent intending purchaser of the
                        Shares have been disclosed to the Purchaser.

                120     So far as the Company and each of the Vendors and
                        Covenantor are aware, there are no facts or
                        circumstances which might reasonably be expected
                        materially and adversely to affect the financial
                        position, operations, profitability or prospects of the
                        Company other than facts and circumstances affecting as
                        a whole the industry in which the business of the
                        Company is carried on.

Managing Directors
================================================================================
                121     Liliane Gans has resigned from her position as Managing
                        Director or Governing Director, as the case may be.
<PAGE>

                                                                              40
- --------------------------------------------------------------------------------
Schedule 1              Vendors and Shareholdings
================================================================================

<TABLE>
<CAPTION>
Column 1                                      Column 2        Column 3              Column 4

Name and Address of each Vendor               Number of       Class of Shares       Amount paid up
                                              Shares held     held                  on each of the
                                                                                    Shares held

- -----------------------------------------------------------------------------------------------------
<S>                                           <C>             <C>                   <C>
Ashcliff Pty Ltd (ACN 057 727 198) of         1               A                     $1.00
Level 4, Benson House, 2 Benson Street,
Toowong in the State of Queensland.

Ashcliff Pty Ltd (ACN 057 727 198) of         1               B                     $1.00
Level 4, Benson House, 2 Benson Street,
Toowong in the State of Queensland.

Ashcliff Pty Ltd (ACN 057 727 198) of         1               C                     $1.00
Level 4, Benson House, 2 Benson Street,
Toowong in the State of Queensland.

Ashcliff Pty Ltd (ACN 057 727 198) Of         1               D                     $1.00
Level 4, Benson House, 2 Benson Street,
Toowong in the State of Queensland.

Ashcliff Pty Ltd (ACN 057 727 198) of         3,999           Ordinary              $1.00
Level 4, Benson House, 2 Benson Street,
Toowong in the State of Queensland.

Ashcliff Pty Ltd (ACN 057 727 198) of         210,000         Z                     $1.00
Level 4, Benson House, 2 Benson Street,
Toowong in the State of Queensland.

Alfred Jacob Gans of 3 Mozart Place. Mt       1               Ordinary              $1.00
Ommaney in the State of Queensland.
</TABLE>
<PAGE>

                                                                              41
- --------------------------------------------------------------------------------
Schedule 2              Mortgages and other Encumbrances over the
                        Company
================================================================================
                        Nil
<PAGE>

                                                                              42
- --------------------------------------------------------------------------------
Schedule 3              Bank Accounts and Signatories
================================================================================

BANK ACCOUNTS

<TABLE>
<S>                                  <C>                            <C>
Australia
National Australia Bank              BSB: 084424                    Toowong Branch
                                     A/c No: 50-839-6907            29 Sherwood Road
                                                                    Toowong, Queensland
                                                                    Australia
                                                                    Flexiphone 131013
                                                                    Fax (07) 3870-3 224

United States
Harris Trust & Savings Bank          A/c No: 3 00-988-3             111 West Monroe Street
                                     (Main Account)                 Chicago Illinois 60690
                                                                    USA
                                                                    Phone: 0011-1-312461-
                                                                    2121
                                                                    Fax: 0011-1-312-845-
                                                                    2199
                                     A/c No: 77941                  Annette Epps
                                     (Alfred Gans Market Plus       Associate Vice President
                                     Account)                       Phone: 0011-1-312461-
                                                                    2971
                                                                    Fax: 0011-1-312-293-
                                                                    4823
                                     A/c No: 77942
                                     (Liliane Gans Market
                                     Plus Account)

United Kingdom
National Westminster Bank            A/c No: 00761885               City of London Office
                                                                    Retail Business Centre
                                                                    P0 Box 12264,
                                                                    4th Floor 1 Princes Street
                                                                    London EC2R 8QP
                                                                    England
                                                                    Phone: 0011-44-171-390-
                                                                    1625
                                                                    Fax: 0011-44-171-390-
                                                                    1828
                                                                    Clive Gardner
                                                                    Business Manager
                                                                    Phone: 0011-44-171-390-
                                                                    1615

New Zealand
Bank of New Zealand                  A/c No: 0264-00360077-         Newmarket Branch
                                     000                            123 Broadway
                                                                    Newmarket Auckland
                                                                    New Zealand
                                                                    Phone: 0011-64-9529-2340
                                                                    Fax: 0011-64-9520-1178
</TABLE>
<PAGE>

                                                                              43
- --------------------------------------------------------------------------------

<TABLE>
<S>                                  <C>                            <C>
                                                                    Mike Atwill
                                                                    Business Manager

Canada
Toronto-Dominion Bank                A/c No: 0690-0632223           55 King Street W & Bay
                                                                    Street
                                                                    Toronto Ontario M5K 1A2
                                                                    Canada
                                                                    Jennifer Ishmael
                                                                    Phone: 0011-1416-982-
                                                                    5129
                                                                    Fax: 0011-1416-944-
                                                                    5796, or

Papua New Guinea
Bank of South Pacific Ltd            A/c No: 36183427               Port Moresby Service Centre
                                                                    PO Box 173
                                                                    Port Moresby
                                                                    Papua New Guinea
                                                                    M. Tomar
                                                                    Senior Office Supervisor
                                                                    Phone: 0011-625-321-2444
                                                                    Fax: 0011-625-321-3741
</TABLE>

CHEOUE SIGNATORIES:

Sole Signatories (no restrictions):           Alfred Jacob Gans
                                              Liliane Gans

Sole Signatories (restricted to amounts       Roslyn Jackson
of AUD$1,000, NZ$1,000, CAN$l,000,
UK(Pound)500, USD81,000, Kina 1,000)
Joint signatories:                            Roslyn Jackson
                                              Denise Frances Ada
                                              Sylvia Mary Medhurst
                                              Eileen Heikkila
                                              Helen Rosamund Williams
<PAGE>

                                                                              44
- --------------------------------------------------------------------------------
Schedule 4              Contracts with the Vendors
================================================================================
                        Agreement to lease between Alfred Jacob Gans and
                        the Company for Level 2, 41 Sherwood Road,
                        Toowong in the State of Queensland, more
                        particularly described as Lot 6 on BUP 10844.
<PAGE>

                                                                              45
- --------------------------------------------------------------------------------
Schedule 5              Not used
================================================================================
<PAGE>

                                                                              46
- --------------------------------------------------------------------------------
Schedule 6              Not used
================================================================================
<PAGE>

                                                                              47
- --------------------------------------------------------------------------------
Schedule 7                                 List of Plant and Equipment
================================================================================
      1xCadenza Woodgrain/Leathertop
      1xExecutive Desk (with return)
      1xCadenza (cream/brawn)
      1x cream Bench with shelves (not fixed)
      1xcream/brown Desk (attached draws)
      2xPC Workstations
      4xMobile Pedestal
      1xPedestal (without wheels)
      1xDesk with return (fixed draws)
      8xWorkstations
      1xMobile PC Workstation
      3xPedestal (without wheels)
      1xWorkstation Desk on coasters
      1xDesk with slide
      1x2-tier Desk
      1xdesk high Work Bench
      1xfixed Wall Bench (2 shelves)
      3x fixed Wall Shelf
      1xfixed Bookshelf (2 part)
      1xfixed Bookshelf
      1xset Desk Shelves - cream laminate
      1xcomer shelves (black) on coasters
      1xDesk (cream)
      1xCadenza (cream)
      1xDesk with return
      1xDesk with return (cream/brown)
      8xWorkstation (fixed draws)
      1xWorkbench /Shelves (raised from floor)
      1xGlass Coffee Table
      1x2bay set of Shelves (cream laminate)
      1x3 bay set of Shelves (cream laminate)
      1xDesk (brown/cream) with draws
      1xPrinter Table on wheels
      1xwood laminate Set of Shelves (single bay)
      4xTypist Table
      1xbrown laminate Set of Shelves
      3xWorkbenches
      1xWall Cabinets (with doors)
      1x Reception Desk
      1xBlue Leather 3-seater Lounge
      1xBlacklwhite cabinet (on coasters)
      1xConference Table
      1xExecutive Desk with Cadenza
      1xDesk with return
      1xDesk + desk height set of shelves
      1xset of laminate shelves (on coasters)
      1xWork Table
      1xCadenza/bench
      1xBook Shelf (3 high)
      7xDesks (brown/cream) with returns
      6xDesks (cream) with returns
      1xDesk (brown/cream) (no return)
<PAGE>

                                                                              48
- --------------------------------------------------------------------------------
      1xDesk (cream) no return/fixed draws
      1xfloor FAN
      6xWhiteboards
      1xACER Scanner
      2x metal Cabinets (with doors)
      1xEthanet Hub
      3x28K Modems
      1xDiscdrive cabinet
      1xCISCO IDSN Router
      1xCD Discdrive Tape Unit
      1xCD and Tape Unit
      2xBattery back-up Units
      3x56K Modems
      1x288K Modem
      1xCISCO Ethanet Switchbox +2 Converters
      1xStallion Terminal Server
      2xSpecialix Terminal Server
      1xTECO Airconditiioning Unit
      1x Honeywell Temperature Box
      1xWall Clock
      1xPanasonic Microwave
      1xLamar Bar Refrigerator
      1xSunbeam Urn
      2xSMC Ethanet HUB
      1xPanasonic Airconditioning Unit
      1xEmulex Terminal Server
      1xD-Link Multiport Repeater
      1xHoneywell Temperature Warning Box
      1xWall Cabinet with Patch Pan A
      1xWhiteboard with coasters
      1xfixed U-Shape Workstation
      1xKelvinator Refrigerator
      2xBindomatic 5000 + racks Heat Binder
      1xIBICO Thermotronic 400 + racks Heat Binder
      3xcork Peg Boards
      2xflat base Trolleys
      1xHSM 104.1 Shredder
      2xwall fixed Book Shelf
      1x"Breeze Master" Floor Fan
      1xXerox Facsimile + phone
      1xPansonic Facsimile
      1xNational Microwave
      1xZIP Miniboil Water Heater
      1xSink/bench/cabinets (fixed)
      1xabove sink Kitchen Cabinet
      2xFixed Work bench (kitchen
      3xInput-eze
      1xBailey Ladder
      1x Canon Calculator
      1xSharp C51183 Calculator
      1x56K Modem
      1xFoot Step (on coasters)
      Fixed Benches/shelves surround Publisher and Data Services Sections
      6xMonitor Arms
<PAGE>

                                                                              49
- --------------------------------------------------------------------------------
      1xepson Stylus PRO Colour Printer
      1xCiTOH 300 Printer
      1xLexmark Lazer printer
      1xC-iTOH 500 Line Printer
      1xGestetner Lazer Printer
      1xKyocera F54700 Lazer Printer
      1xLexmark Label Printer
      1xHewlett Packard Deskjet 500
      1xKyocera FS 1550 Lazer Printer
      1xCanon ASO Printer
      1xCiTOH 1000 Printer
      1xGestetner GLX8Ol Lazer Printer
      1xKyocera F53 700 Lazer Printer
      1xGestemer GLX800 Lazer Printer
      1xBrother EM-701 Typewriter
      1xBrother CE6O Typewriter
      2xIBM Selectric Typewriter
      1xIBM 6746 Typewriter
      1xXEROX 5018 Photocopier
      BCSl50 - 24
      DBC7S3 - 8
      DBC754 - 1 (consol)
      9x typist with arms
      6xstacker chairs
      28xtypist
      1xChair with arms
      1xgrey Lounge Chair
      2xBar Stools
      1xStool
      1xFold-up Lounge
      6xConference Chairs
      4xVisitor Chairs
      1xExecutive Chair
      14x4-draw filing
      .9x2-draw filing
      1x3-draw filing
      1x Chest of Draws
      30 x VDU with keyboard
      3 (for repair) VDU with keyboard
      2xSamtron Monitor with CPU and Speakers
      1xOsborne Monitor with CPU and speakers
      1xADI Monitor with CPU and speakers
      1xAcer 17" Monitor with CPU and speakers
      1xChun Monitor with CPU
      1xTatung Monitor
      1xEpix Monitor
      1xSparc Station 1 complete Server with Monitor, Keyboard, Disc Drives
        and CPU
      1xPhillips Consol 17" Monitor with keyboard
      1xViewsonic Consol 17" Monitor with k/board
      2xSparc Station 10 CPU's
      1xWyse Monitor & Keyboard
      1xTechstar Monitor, CPU and keyboard
      1xFalco Monitor with keyboard
      1x Winpro Monitor, keyboard, speakers & CPU
<PAGE>

                                                                              50
- --------------------------------------------------------------------------------
      1xNEC Laptop
      1xVelta Monitor/keyboard/speakers & CPU
      1xSamtron Monitor/keyboard/speakers & CPU
      1xsingle 6high (2bays) Shelving
      2xbacktoback 6 high (4bays) Shelving
      2x2backtoback, 6 high (16bays) Shelving
      1xsingle 6high (3bays) Shelving
      2xsingle 6high (2 bays) Shelving
      3xsingle backtoback, 6high Shelving
      1xsingle bay, 4high Shelving
      1xsingle bay, 4high Shelving
      1xSingle Bay Lateral filing Shelving
      1x2Bay 6high Shelving
      3xSingle Bay 6 high Shelving
      1xsingle Bay 6 high Shelving
      2xsingle 6 high Lateral Files Shelving
      1x16 bay Compactus Shelving
      2x2bays 6 high Shelving
      2xsingle 6 high Shelving
      1xbacktoback single 6 high Shelving
      2xbacktoback double 6 high Shelving
      1x3 shelf single bay Shelving
<PAGE>

                                                                              51
- --------------------------------------------------------------------------------
Schedule 8              Particulars of Equipment Leases
================================================================================
                        Nil
<PAGE>

                                                                              52
- --------------------------------------------------------------------------------
Schedule 9              Particulars of Registered and Unregistered
                        Intellectual Property
================================================================================
                        Business Names:

                                ISA Australia

                        Unregistered Trade Marks:

                                ISAcomplete

                                ISAscan

                        Patents:

                                Nil

                        Designs:

                                Nil

                        Intellectual Property Licences

                                Software Licences:
Microsoft NT                                  50036-415-0157726-1435
                                              50036-415-0157726-51660
Microsoft Windows 95                          15096-OEM-0012891-45490
                                              02097-OEM-O018586-70187
                                              36-OEM-0029361-30181
                                              25895-OEM-0004692-84048
                                              33697-OEM-0027813-73470
                                              35295-OEM-0008265-14760
                                              15995-OEM-0001463-62394
                                              13696-OEM-0011903-303134
                                              30998-OEM-0038665-63521
Microsoft Office Professional                 52488-415-0131817-15160
                                              53488-415-0122003-61808
                                              53488-415-0445985-93698
                                              53488-415-0445985-35933
                                              53488-415-0131817-97588
<PAGE>

                                                                              53
- --------------------------------------------------------------------------------
                                              53488-415-0131817-30181
                                              53488-415-0144784-16120
                                              53488-415-1031817-04307
                                              53488-415-0444772-21961
                                              53488-415-0445985-30314
AcuCobol 4.1                                  106280
AcuBench 4.1                                  305779-8077
Intelliterm 32                                A000000000224136
                                              A000000000224166
                                              A000000000224132
                                              1700000010040060
                                              1700000010040061
                                              1700000010040059
                                              A000000000224165
                                              1700000010040062
                                              A000000000224164
Telex for windows                             W1404225
Elwin Code Editor                             859853129
                                              826298697
                                              876630345
                                              843075913
VCQ Cyberquery                                500418001/1
Vet Anti-Virus 9.94                           116204
Visual Basic 6                                8289131300403862284
Visual Basic 3                                00-203-0300-70030697
CSE HTML Validator                            10194
Front Page 98                                 68866-415-0140702-70535
Logisoft Payroll V2.81                        PP-WIN-95-001316-7416
National Online                               CAN 0040 44937
Pagemaker                                     03W601X11011240271
Acrobat D.PE                                  WAW210P7297015-520
Photoshop LE                                  5PW300R3413010-520
VB4 (16 bit)                                  27023242010931728886
Chronilist                                    97D294
OmniPage                                      2889B-J00-005660
Visual C++                                    254-056-001
<PAGE>

                                                                              54
- --------------------------------------------------------------------------------
WordPerfect 7                                 No Number recorded
Print Shop Delux                              No Number recorded
<PAGE>

                                                                              55
- --------------------------------------------------------------------------------
Schedule 10             Banking Facilities
================================================================================
                        NZ$10,000.00 overdraft facility with the Bank of New
                        Zealand.

                        UK(pound)1O,000.00 overdraft facility with the National
                        Westminster Bank PLC.
<PAGE>

                                                                              56
- --------------------------------------------------------------------------------
Schedule 11             Contracts of Insurance
================================================================================
                        Public / products liability insurance policy
                        (Policy No. 5L/1114891) with Lumley General
                        Insurance Limited for $5,000,000 in respect of 41
                        Sherwood Road, Toowong.

                        Electronic equipment insurance policy (Policy No.
                        14ZE 1365436) with Lumley General Insurance
                        Limited for $175,000 in respect of 41 Sherwood
                        Road, Toowong.
<PAGE>

                                                                              57
- --------------------------------------------------------------------------------
Schedule 12             New Lease
================================================================================
<PAGE>

                                                                              58
- --------------------------------------------------------------------------------

<TABLE>
<S>                                                                    <C>
SIGNED by as LOUIS HERNANDEZ                               )
as authorised representative for                           )
ROWECOM, INC in the presence of                            )
                                                           )
/s/ Barry Sandin                                           )
- -------------------------------------------                )
Signature of witness                                       )
                                                           )
BARRY SANDIN                                               )
- -------------------------------------------                )                    /s/ Louis Hernandez
Name of witness (block letters)                            )           --------------------------------------------
                                                           )                Louis Hernandez, Executive Vice
162 Monroe Rd., Quincy, MA                                 )           President and Chief Financial Officer
- -------------------------------------------                )
Address of witness                                         )           By executing this agreement the signatory
                                                           )           warrants that the signatory is duly
Finance Professional                                       )           authorised to execute this agreement on
- -------------------------------------------                )           behalf of ROWECOM, INC
Occupation of witness                                      )

EXECUTED by ASHCLIFF PTY LTD                               )
ACN 057 727 198 in accordance with                         )
section 127(1) of the Corporations Law by                  )           --------------------------------------------
authority of its directors in the presence of:             )           Signature of director
                                                           )
                                                           )
                                                           )           --------------------------------------------
                                                           )           Name of director (block letters)
                                                           )
                                                           )
- -------------------------------------------                )           --------------------------------------------
Signature of witness                                       )           Signature of director/company secretary*
                                                           )           *delete whichever is not applicable
                                                           )
                                                           )
- -------------------------------------------                )           --------------------------------------------
Name of witness (block letters)                            )           Name of director/company secretary
                                                           )           (block letters)
                                                           )           *delete whichever is not applicable

- -------------------------------------------                )
SIGNED by LILIANE GANS in the                              )
presence of:                                               )
                                                           )
- -------------------------------------------                )
Signature of witness                                       )
                                                           )
- -------------------------------------------                )
Name of witness (block letters)                            )
                                                           )
- -------------------------------------------                )
Address of witness                                         )
                                                           )
- -------------------------------------------                )           --------------------------------------------
Occupation of witness                                      )           Signature of Liliane Gans
</TABLE>
<PAGE>

                                                                              59
- --------------------------------------------------------------------------------

<TABLE>
<S>                                                                    <C>
SIGNED by as LOUIS HERNANDEZ                               )
as authorised representative for                           )
ROWECOM, INC in the presence of                            )
                                                           )
- -------------------------------------------                )
Signature of witness                                       )
                                                           )
- -------------------------------------------                )
Name of witness (block letters)                            )           --------------------------------------------
                                                           )                Louis Hernandez, Executive Vice
- -------------------------------------------                )           President and Chief Financial Officer
Address of witness                                         )
                                                           )           By executing this agreement the signatory
- -------------------------------------------                )           warrants that the signatory is duly
Occupation of witness                                      )           authorised to execute this agreement on
                                                                       behalf of ROWECOM, INC

EXECUTED by ASHCLIFF PTY LTD                               )
ACN 057 727 198 in accordance with                         )                    /s/ Alfred Jacob Gans
section 127(1) of the Corporations Law by                  )           --------------------------------------------
authority of its directors in the presence of:             )           Signature of director
                                                           [SEAL]
                                                           )                    ALFRED JACOB GANS
                                                           )           --------------------------------------------
                                                           )           Name of director (block letters)
                                                           )
/s/ Peter Eric Burden                                      )                    /s/ L. Gans
- -------------------------------------------                )           --------------------------------------------
Signature of witness                                       )           Signature of director/company secretary*
                                                           )           *delete whichever is not applicable
                                                           )
PETER ERIC BURDEN                                          )                    Liliane Gans
- -------------------------------------------                )           --------------------------------------------
Name of witness (block letters)                            )           Name of director/company secretary
                                                                       (block letters)
                                                                       *delete whichever is not applicable

SIGNED by LILIANE GANS in the                              )
presence of:                                               )
                                                           )
/s/ Peter Eric Burden                                      )
- -------------------------------------------                )
Signature of witness                                       )
                                                           )
PETER ERIC BURDEN                                          )
- -------------------------------------------                )
Name of witness (block letters)                            )
                                                           )
307 QUEEN ST. BRISBANE                                     )
- -------------------------------------------                )
Address of witness                                         )
                                                           )
SOLICITOR                                                  )                    /s/ L. Gans
- -------------------------------------------                )           --------------------------------------------
Occupation of witness                                      )           Signature of Liliane Gans
</TABLE>
<PAGE>

- --------------------------------------------------------------------------------

<TABLE>
<S>                                                                    <C>
SIGNED by ALFRED JACOB GANS                                )
in the presence of:                                        )
                                                           )
/s/ Peter Eric Burden                                      )
- -------------------------------------------                )
Signature of witness                                       )
                                                           )
PETER ERIC BURDEN                                          )
- -------------------------------------------                )
Name of witness (block letters)                            )
                                                           )
307 QUEEN STREET                                           )
- -------------------------------------------                )
Address of witness                                         )
                                                           )
SOLICITOR                                                  )                    /s/ Alfred Jacob Gans
- -------------------------------------------                )           --------------------------------------------
Occupation of witness                                      )           Signature of Alfred Jacob Gans
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<PERIOD-TYPE>                   9-MOS                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1998             DEC-31-1997
<PERIOD-START>                             JAN-01-1999             JAN-01-1998
<PERIOD-END>                               SEP-30-1999             SEP-30-1998
<CASH>                                          47,150                  16,057
<SECURITIES>                                         0                       0
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<ALLOWANCES>                                       127                      60
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<PP&E>                                           1,507                     632
<DEPRECIATION>                                   1,329                      28
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<CURRENT-LIABILITIES>                            8,144                   4,113
<BONDS>                                              0                       0
                                0                       0
                                          0                  28,422
<COMMON>                                           101                      15
<OTHER-SE>                                      54,548               (122,667)
<TOTAL-LIABILITY-AND-EQUITY>                    62,915                  20,284
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<TOTAL-REVENUES>                                13,159                   3,585
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<LOSS-PROVISION>                                     0                       0
<INTEREST-EXPENSE>                               1,673                     104
<INCOME-PRETAX>                               (13,390)                 (4,877)
<INCOME-TAX>                                        63                      87
<INCOME-CONTINUING>                                  0                       0
<DISCONTINUED>                                       0                       0
<EXTRAORDINARY>                                      0                       0
<CHANGES>                                            0                       0
<NET-INCOME>                                  (13,453)                 (4,964)
<EPS-BASIC>                                     (1.74)                  (3.53)
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