RELEASENOW COM CORP
S-1/A, 2000-03-14
BUSINESS SERVICES, NEC
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<PAGE>


  As filed with the Securities and Exchange Commission on March 14, 2000
                                                      Registration No. 333-95559

- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
                       SECURITIES AND EXCHANGE COMMISSION
                              Washington, DC 20549

                                ----------------

                              AMENDMENT NO. 3
                                       To
                                    FORM S-1
                             REGISTRATION STATEMENT
                        Under The Securities Act of 1933

                                ----------------

                           RELEASENOW.COM CORPORATION
             (Exact name of Registrant as Specified in its Charter)

                                ----------------

        Delaware                      7373                     13-3763161
                               (Primary standard            (I.R.S. Employer
    (State or other                industrial             Identification No.)
      jurisdiction            classification code
  of incorporation or               number)
     organization)

                             990 Commercial Street
                              San Carlos, CA 94070
                                 (650) 622-1000
  (Address, including zip code, and telephone number, including area code, of
                   Registrant's principal executive offices)

                                ----------------

                               MICHAEL J. MAULICK
                     President and Chief Executive Officer
                           RELEASENOW.COM CORPORATION
                             990 Commercial Street
                              San Carlos, CA 94070
                                 (650) 622-1000
 (Name, address, including zip code, and telephone number, including area code,
                             of agent for service)

                                ----------------

                  Please send copies of all communications to:

      WARREN T. LAZAROW, ESQ.                      JORGE DEL CALVO, ESQ.
      VALERIE L. RUSSELL, ESQ.                     STANTON D. WONG, ESQ.
       COLBY R. GARTIN, ESQ.                    GABRIELLA A. LOMBARDI, ESQ.
  Brobeck, Phleger & Harrison LLP                   MARY A. HELVEY, ESQ.
       Two Embarcadero Place                   Pillsbury Madison & Sutro LLP
           2200 Geng Road                           2550 Hanover Street
        Palo Alto, CA 94303                         Palo Alto, CA 94304
           (650) 424-0160                              (650) 233-4500

                                ----------------

        Approximate date of commencement of proposed sale to the public:
As soon as practicable after the effective date of this Registration Statement.

                                ----------------

  If any of the securities being registered on this Form are to be offered on a
delayed or continuous basis pursuant to Rule 415 under the Securities Act,
check the following box. [_]

  If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of the earlier effective
registration statement for the same offering. [_]

  If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering. [_]

  If this Form is a post-effective amendment filed pursuant to Rule 462(d)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering. [_]

  If delivery of the prospectus is expected to be made pursuant to Rule 434,
check the following box. [_]

                                ----------------

   The Registrant hereby amends this Registration Statement on such date or
dates as may be necessary to delay its effective date until the Registrant
shall file a further amendment which specifically states that this Registration
Statement shall thereafter become effective in accordance with Section 8(a) of
the Securities Act of 1933 or until the Registration Statement shall become
effective on such date as the Commission, acting pursuant to said Section 8(a),
may determine.

- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>


                             EXPLANATORY NOTE

   The purpose of this Amendment No. 3 to the Registration Statement is solely
to file certain exhibits to the Registration Statement, as set forth below in
Item 16(a) of Part II.
<PAGE>

                                    PART II

                     Information not Required in Prospectus

Item 13. Other Expenses of Issuance and Distribution

   The following table sets forth the costs and expenses, other than
underwriting discounts and commissions, payable by the Registrant in connection
with the sale of common stock being registered. All amounts are estimates
except the SEC registration fee, the NASD filing fee and The Nasdaq National
Market listing fee.

<TABLE>
<CAPTION>
                                                                       Amount
                                                                     To Be Paid
                                                                     ----------
   <S>                                                               <C>
   SEC registration fee............................................. $   15,788
   NASD filing fee..................................................      5,500
   Nasdaq National Market listing application fee...................     17,500
   Printing and shipping fees.......................................    250,000
   Legal fees and expenses..........................................    750,000
   Accounting fees and expenses.....................................    500,000
   Blue Sky qualification fees and expenses.........................     15,000
   Transfer agent and registrar fees................................     20,000
   Miscellaneous fees...............................................     76,212
                                                                     ----------
     Total.......................................................... $1,400,000
                                                                     ==========
</TABLE>

Item 14. Indemnification of Directors and Officers

   Section 145 of the Delaware General Corporation Law authorizes a court to
award or a corporation's Board of Directors to grant indemnification to
directors and officers in terms sufficiently broad to permit such
indemnification under certain circumstances for liabilities (including
reimbursement for expenses incurred) arising under the Securities Act of 1933,
as amended (the "Securities Act"). Insofar as indemnification for liabilities
arising under the Securities Act may be permitted to directors, officers and
controlling persons of the Registrant pursuant to the foregoing provisions, the
Registrant has been advised that in the opinion of the Securities and Exchange
Commission such indemnification is against public policy as expressed in the
Securities Act and is, therefore, unenforceable. Article VII, Section 6, of the
Registrant's Bylaws provides for mandatory indemnification of its directors and
officers and permissible indemnification of employees and other agents to the
maximum extent permitted by the Delaware General Corporation Law. The
Registrant's Restated Certificate of Incorporation (the "Certificate of
Incorporation") provides that, pursuant to Delaware law, its directors shall
not be liable for monetary damages for breach of the directors' fiduciary duty
as directors to the Company or its stockholders. This provision in the
Certificate of Incorporation does not eliminate the directors' fiduciary duty,
and in appropriate circumstances equitable remedies such as injunctive or other
forms of non-monetary relief will remain available under Delaware law. In
addition, each director will continue to be subject to liability for breach of
the director's duty of loyalty to the Company for acts or omissions not in good
faith or involving intentional misconduct, for knowing violations of law, for
actions leading to improper personal benefit to the director, and for payment
of dividends or approval of stock repurchases or redemptions that are unlawful
under Delaware law. The provision also does not affect a director's
responsibilities under any other law, such as the federal securities laws or
state or federal environmental laws. The Registrant has entered into
Indemnification Agreements with its officers and directors, a form of which is
attached as Exhibit 10.1 hereto and incorporated herein by reference. The
Indemnification Agreements provide the Registrant's officers and directors with
further indemnification to the maximum extent permitted by the Delaware General
Corporation Law. The Registrant intends to purchase and maintain directors and
officers liabilities insurance. Reference is made to Section of the
Underwriting Agreement contained in Exhibit 1.1 hereto, indemnifying officers
and directors of the Registrant against certain liabilities.

                                      II-1
<PAGE>


Item 15. Recent Sales of Unregistered Securities

   Since February 29, 1997, Registrant has issued and sold the following
securities:

   1. Since February 28, 1997, Registrant has issued and sold 576,842 shares of
common stock to directors, employees and consultants at prices ranging from
$0.14 to $3.50 per share, upon exercise of stock options and stock purchase
rights pursuant to the Registrant's 1996 Stock Plans for an aggregate purchase
price upon exercise of $619,578.14.

   2. From July 25, 1997 through August 4, 1997, Registrant issued and sold an
aggregate of 1,472,227 shares of Series C preferred stock to investors
affiliated with Star Ventures, Draper Fisher Associates and Sevin Rosen funds
and to Graystone Venture Direct Equity, L.P. at $3.736 per share, for an
aggregate purchase price of $5,500,240.07.

   3. On July 10, 1997, Registrant issued a warrant to purchase 6,692 shares of
Series C preferred stock to Imperial Bank at $3.736 per share for an aggregate
purchase price upon exercise of $25,001.31.

   4. Since December 17, 1998, Registrant has issued and sold 1,521,218 shares
of common stock to directors, employees and consultants at prices ranging from
$3.50 to $10.80 per share, upon exercise of stock options and stock purchase
rights pursuant to the Registrant's 1998 Stock Plans for an aggregate purchase
price upon exercise of $8,377,027.00.

   5. On June 23, 1998, Registrant issued and sold an aggregate of 1,391,120
shares of Series D preferred stock to investors affiliated with Star Ventures,
Draper Fisher Associates and Sevin Rosen funds and to Graystone Venture Direct
Equity, L.P. and Excelsior Private Equity Fund II, Inc. at $6.98 per share, for
an aggregate purchase price of $9,710,017.60.

   6. On April 16, 1999, Registrant issued a warrant to purchase 6,142 shares
of Series D preferred stock to Comdisco, Inc. at $7.49 per share for an
aggregate purchase price upon exercise of $46,003.58.

   7. On May 18, 1999, Registrant issued in exchange for all capital stock of
Client Server Designs, Inc., a California corporation, an aggregate of 150,000
shares of common stock to the acquired company's stockholders in connection
with the merger of Client Server Designs, Inc. with and into Registrant.

   8. On May 24, 1999, Registrant issued and sold an aggregate of 1,499,997
shares of Series E preferred stock to investors affiliated with Star Ventures,
Draper Fisher Associates, Jon Gruber, Wheatley Partners and Sevin Rosen funds
and to Graystone Venture Direct Equity, L.P., Seligman Communications and
Information Fund, Inc., Admirals, L.P., Excelsior Private Equity Fund II, Inc.,
Seth I. Merrin and Anne E. Heyman, the Merrin Limited Partnership, Michael
Maulick, Carolyn Rogers, Lagunitas Partners, L.P., J. Patterson McBaine, Eric
Swergold and Isabelle Rogers Stepien at $8.00 per share for an aggregate
purchase price of $11,999,976.

   9. On September 9, 1999, Registrant issued a warrant to purchase 4,313
shares of Series F preferred stock to Comdisco, Inc. at $8.00 per share for an
aggregate purchase price upon exercise of $34,504.

   10. On December 30, 1999, and January 19, 2000 Registrant issued and sold an
aggregate of 2,024,999 shares of Series F preferred stock to investors
affiliated with Star Ventures, Draper Fisher Associates, Diserio Partners, Jon
Gruber, Wheatley Partners and Sevin Rosen funds, to Graystone Venture Direct
Equity, L.P., Seligman Communications and Information Fund, Inc., Excelsior
Private Equity Fund II, Inc., a trust controlled by Michael O. Maulick,
Lagunitas Partners, L.P., J. Patterson McBaine, Eric Swergold, Scott F. Wilson,
Milbank Wilson Capital Partners, the Harris Family 1998 Trust, Westport Asset
Fund Inc., Harron Capital RN Investment, LP, Silicon Valley Bancshares, the
ESOR & CO c/o Associated Trust Company, N.A., Wyon F. Wiegratz as a custodian,
Mark & Jeannette Harris, Dan Case and Dan Ho and to Brobeck, Phleger & Harrison
LLP and its employees at $10.00 per share for an aggregate purchase price of
$20,249,990.

                                      II-2
<PAGE>


   11. On January 26, 2000, Registrant issued 94,540 shares of common stock to
Jeffrey Mendelson in settlement of a legal claim.

   12. On February 18, 2000, Registrant issued in exchange for the assets of
Get Software.com, a California partnership, an aggregate of 174,321 shares of
common stock to the partners of Get Software.

   The sales of the above securities referenced in numbers 2, 3 and 5 through
12 were deemed to be exempt from registration under the Securities Act in
reliance upon Section 4(2) of the Securities Act. The sales of the above
securities referenced in numbers 1 and 4 were deemed exempt from registration
under the Securities Act in reliance on Rule 701 promulgated under Section 3(b)
of the Securities Act as transactions by an issuer not involving any public
offering or transactions pursuant to compensation benefit plans and contracts
relating to compensation as provided under such Rule 701. The recipients of
securities in each such transaction represented their intentions to acquire the
securities for investment only and not with a view to or for sale in connection
with any distribution thereof, and appropriate legends were affixed to the
share certificates issued in such transactions. All recipients had adequate
access, through their relationships with the Registrant, to information about
the Registrant.

Item 16. Exhibits and Financial Statement Schedules

 (a) Exhibits

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
    1.1*     Form of Underwriting Agreement.
    3.1**    Restated Certificate of Incorporation of Registrant.
    3.2**    Bylaws of Registrant.
    4.1      Form of Registrant's Common Stock Certificate.
    4.2      Amended and Restated Investors' Rights Agreement dated December
             30, 1999.
    4.3**    Warrant to Purchase 21,000 shares of Series A preferred stock
             dated as of July 31, 1996 granted by Registrant to Venture Lending
             & Leasing Inc. at an exercise price of $1.00.
    4.4**    Warrant to Purchase 35,000 shares of Series B preferred stock
             dated as of July 31, 1996 granted by Registrant to Venture Lending
             & Leasing Inc. at an exercise price of $1.40.
    4.5**    Warrant to Purchase 6,692 shares of Series C preferred stock dated
             as of July 10, 1997 granted by Registrant to Imperial Bank at an
             exercise price of $3.736.
    4.6**    Warrant to Purchase 6,142 shares of Series D preferred stock dated
             as of April 16, 1999 granted by Registrant to Comdisco, Inc. at an
             exercise price of $7.49.
    4.7**    Warrant to Purchase 4,313 shares of Series F preferred stock dated
             as of September 9, 1999 granted by Registrant to Comdisco, Inc. at
             an exercise price of $8.00.
    5.1**    Opinion of Brobeck, Phleger & Harrison LLP regarding legality of
             the securities being issued.
   10.1**    Form of Indemnification Agreement entered into by and between
             Registrant and its directors and officers.
   10.2**    1996 Stock Plan and related agreements, as amended.
   10.3**    1998 Stock Option/Stock Issuance Plan, as amended, and related
             agreements.
   10.4**    2000 Stock Incentive Plan and related agreements.
   10.5**    2000 Employee Stock Purchase Plan and related agreements.
   10.6**    Standard Industrial/Commercial Multi-Tenant Lease dated as of
             August 10, 1998 by and between W.F. Batton Company, Inc. and
             Registrant, as amended.
   10.7+**   Electronic Software Distribution Agreement dated as of June 28,
             1999 by and between Macromedia, Inc. and Registrant, as amended.
   10.8**    Loan Agreement dated June 26, 1996 as amended, by and between
             Venture Lending & Leasing, Inc. and Registrant.
   10.9**    Master Lease Agreement and Addendum dated April 16, 1999 by and
             between Comdisco, Inc. and Registrant.
</TABLE>

                                      II-3
<PAGE>

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
   10.10**   Letter Agreement dated November 10, 1999 by and between Carolyn A.
             Rogers and Registrant, Stock Purchase Agreement and promissory
             note secured by Stock Pledge Agreement.
   10.11**   Employment Letter Agreement dated September 29, 1998 by and
             between Eric J. Holstege and Registrant.
   10.12**   Employment Letter Agreement dated June 9, 1999 by and between
             Frank D. Maylett and Registrant.
   10.13**   Employment Letter Agreement dated May 20, 1999 by and between
             Michael J. Maulick and Registrant.
   10.14**   Employment Letter Agreement dated December 7, 1998 by and between
             Joan P. Walsh and Registrant.
   10.15**   Employment Letter Agreement dated February 17, 1999 by and between
             David A. Roman and Registrant.
   10.16**   Form of Stock Purchase Agreement, Promissory Note and Stock Pledge
             Agreement by and between Registrant and Messrs. Holstege, Maulick,
             Roman and Ms. Walsh.
   10.17+    Electronic Software Distribution Agreement by and between Network
             ICE and Registrant.
   21.1**    Subsidiaries of Registrant.
   23.1**    Consent of Brobeck, Phleger & Harrison LLP (included in Exhibit
             5.1).
   23.2**    Consent of PricewaterhouseCoopers, LLP, Independent Accountants.
   24.1**    Power of Attorney (see page II-6 of the Registration Statement).
   27.1**    Financial Data Schedule.
</TABLE>
- --------
*  To be filed by amendment.
** Previously filed.
+  Confidential treatment will be requested for certain portions which have
   been blacked out in the copy of the exhibit to be filed with the Securities
   and Exchange Commission. The omitted information will be filed separately
   with the Securities and Exchange Commission pursuant to the application for
   confidential treatment.

 (b) Financial Statement Schedule

<TABLE>
   <S>                                                                       <C>
   Schedule II--Valuation and Qualifying Accounts........................... S-2
</TABLE>

   Schedules not listed above have been omitted because the information
required to be set forth therein is not applicable or is shown in the
consolidated financial statements or notes thereto.

Item 17. Undertakings

   The undersigned Registrant hereby undertakes to provide to the Underwriters
at the closing specified in the Underwriting Agreement, certificates in such
denominations and registered in such names as required by the Underwriters to
permit prompt delivery to each purchaser.

   Insofar as indemnification for liabilities arising under the Securities Act
may be permitted to directors, officers and controlling persons of the
Registrant pursuant to the Delaware General Corporation Law, the Registrant's
Restated Certificate of Incorporation, the Registrant's Bylaws, the
Registrant's indemnification agreements or otherwise, the Registrant has been
advised that in the opinion of the Securities and Exchange Commission such
indemnification is against public policy as expressed in the Securities Act,
and is, therefore, unenforceable. In the event that a claim for indemnification
against such liabilities (other than the payment by the Registrant of expenses
incurred or paid by a director, officer or controlling person of the Registrant
in the successful defense of any action, suit or proceeding) is asserted by
such director, officer or controlling person in connection with the securities
being registered hereunder, the Registrant will, unless in the opinion of its
counsel the matter has been settled by controlling precedent, submit to a court
of appropriate jurisdiction the question whether such indemnification by it is
against public policy as expressed in the Securities Act and will be governed
by the final adjudication of such issue.

                                      II-4
<PAGE>

   The undersigned Registrant hereby undertakes that:

     (1) For purposes of determining any liability under the Securities Act,
  the information omitted from the form of Prospectus filed as part of this
  Registration Statement in reliance upon Rule 430A and contained in a form
  of Prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4) or
  497(h) under the Securities Act shall be deemed to be part of this
  Registration Statement as of the time it was declared effective.

     (2) For the purpose of determining any liability under the Securities
  Act, each post-effective amendment that contains a form of Prospectus shall
  be deemed to be a new Registration Statement relating to the securities
  offered therein, and the offering of such securities at that time shall be
  deemed to be the initial bona fide offering thereof.

                                      II-5
<PAGE>

                                   SIGNATURES

   Pursuant to the requirements of the Securities Act of 1933, as amended, the
Registrant has duly caused this Registration Statement on Form S-1 to be signed
on its behalf by the undersigned, thereunto duly authorized, in the City of San
Carlos, State of California, on this 14th day of March, 2000.

                                          ReleaseNow.Com Corporation

                                                    /s/ Joan P. Walsh
                                          By: _________________________________
                                                       Joan P. Walsh
                                             Vice President, Finance and Chief
                                                     Financial Officer

   Pursuant to the requirements of the Securities Act of 1933, this
Registration Statement has been signed by the following persons in the
capacities and on the dates indicated.

<TABLE>
<CAPTION>
              Signature                          Title                   Date
              ---------                          -----                   ----

<S>                                    <C>                        <C>
                  *                    Chief Executive Officer,     March 14, 2000
______________________________________  President and Director
         (Michael J. Maulick)           (Principal Executive
                                        Officer)

          /s/ Joan P. Walsh            Vice President, Finance      March 14, 2000
______________________________________  and Chief Financial
           (Joan P. Walsh)              Officer (Principal
                                        Financial and Accounting
                                        Officer)

                  *                    Director                     March 14, 2000
______________________________________
          (Clydene Bultman)

                  *                    Director                     March 14, 2000
______________________________________
           (David Shrigley)

                  *                    Director                     March 14, 2000
______________________________________
        (Steven T. Jurvetson)

                  *                    Director                     March 14, 2000
______________________________________
             (Asad Jamal)

                  *                    Director                     March 14, 2000
______________________________________
          (Douglas Lindgren)

                  *                    Chairman of the Board        March 14, 2000
______________________________________
         (Carolyn A. Rogers)
</TABLE>

     /s/ Joan P. Walsh
By: ___________________________
         Joan P. Walsh
       Attorney-in-Fact

* Signing under the Authority of a Power of Attorney previously filed with the
  Securities and Exchange Commission.

                                      II-6
<PAGE>

                                 EXHIBIT INDEX

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
   1.1*      Form of Underwriting Agreement.

   3.1**     Restated Certificate of Incorporation of Registrant.

   3.2**     Bylaws of Registrant.

   4.1       Form of Registrant's Common Stock Certificate.

   4.2       Amended and Restated Investors' Rights Agreement dated December
             30, 1999.

   4.3**     Warrant to Purchase 21,000 shares of Series A preferred stock
             dated as of July 31, 1996 granted by Registrant to Venture Lending
             & Leasing Inc. with an exercise price of $1.00.

   4.4**     Warrant to Purchase 35,000 shares of Series B preferred stock
             dated as of July 31, 1996 granted by Registrant to Venture Lending
             & Leasing Inc. with an exercise price of $1.40.

   4.5**     Warrant to Purchase 6,692 shares of Series C preferred stock dated
             as of July 10, 1997 granted by Registrant to Imperial Bank with an
             exercise price of $3.736.

   4.6**     Warrant to Purchase 6,142 shares of Series D preferred stock dated
             as of April 16, 1999 granted by Registrant to Comdisco, Inc. with
             an exercise price of $7.49.

   4.7**     Warrant to Purchase 4,313 shares of Series F preferred stock dated
             as of September 9, 1999 granted by Registrant to Comdisco, Inc.
             with an exercise price of $8.00.

   5.1**     Opinion of Brobeck, Phleger & Harrison LLP regarding legality of
             the securities being issued.

  10.1**     Form of Indemnification Agreement entered into by and between
             Registrant and each of its directors and executive officers.

  10.2**     1996 Stock Plan and related agreements, as amended.

  10.3**     1998 Stock Option/Stock Issuance Plan, as amended, and related
             agreements.

  10.4**     2000 Stock Incentive Plan and related agreements.

  10.5**     2000 Employee Stock Purchase Plan and related agreements.

  10.6**     Standard Industrial/Commercial Multi-Tenant Lease dated as of
             August 10, 1998 by and between W.F. Batton Company, Inc. and
             Registrant, as amended.

  10.7+**    Electronic Software Distribution Agreement dated as of June 28,
             1999 by and between Macromedia, Inc. and Registrant, as amended.

  10.8**     Loan Agreement, dated June 26, 1996 as amended, by and between
             Venture Lending and Leasing, Inc. and Registrant.

  10.9**     Master Lease Agreement and Addendum dated April 16, 1999 by and
             between Comdisco, Inc. and Registrant.

  10.10**    Letter Agreement dated November 10, 1998 by and between Carolyn A.
             Rogers and Registrant, Stock Purchase Agreement and promissory
             note secured by Stock Pledge Agreement.

  10.11**    Employment Letter Agreement dated September 29, 1998 by and
             between Eric J. Holstege and Registrant.

  10.12**    Employment Letter Agreement dated June 9, 1999 by and between
             Frank D. Maylett and Registrant.

  10.13**    Employment Letter Agreement dated May 21, 1999 by and between
             Michael J. Maulick and Registrant.

  10.14**    Employment Letter Agreement dated December 7, 1998 by and between
             Joan P. Walsh and Registrant.
</TABLE>
<PAGE>

<TABLE>
<CAPTION>
 Exhibit No.                             Description
 -----------                             -----------
 <C>         <S>
  10.15**    Employment Letter Agreement dated February 17, 1999 by and between
             David A. Roman and Registrant.

  10.16**    Form of Stock Purchase Agreement, Promissory Note and Stock Pledge
             Agreement by and between Registrant and Messrs. Holstege, Maulick,
             Roman and Ms. Walsh.

  10.17+     Electronic Software Distribution Agreement by and between Network
             ICE and Registrant.

  21.1**     Subsidiaries of Registrant.

  23.1**     Consent of Brobeck, Phleger & Harrison LLP (included in Exhibit
             5.1).

  23.2**     Consent of PricewaterhouseCoopers, LLP, Independent Accountants.

  24.1**     Power of Attorney (see page II-6 of the Registration Statement).

  27.1**     Financial Data Schedule.
</TABLE>
- --------
* To be filed by amendment.
** Previously filed.
+ Confidential treatment will be requested for certain portions which have been
  blacked out in the copy of the exhibit to be filed with the Securities and
  Exchange Commission. The omitted information will be filed separately with
  the Securities and Exchange Commission pursuant to the application for
  confidential treatment.

<PAGE>

                                                                     EXHIBIT 4.1
================================================================================
                           [LOGO OF RELEASENOW.COM]

COMMON STOCK                                       COMMON STOCK
   NUMBER                                             SHARES
   RNOW
                                          SEE REVERSE FOR CERTAIN DEFINITIONS

                                                           CUSIP  736126 10 3

          INCORPORATED UNDER THE LAWS OF THE STATE OF DELAWARE THIS CERTIFICATE
IS TRANSFERABLE IN THE CITY OF NEW YORK, N.Y. OR BOSTON, MA

THIS CERTIFIES THAT



IT THE REGISTERED HOLDER OF


          FULLY PAID AND NON-ASSESSABLE SHARES OF COMMON STOCK,
                     PAR VALUE OF $.001 PER SHARE OF

                            RELEASENOW.COM CORPORATION

transferable on the books of the Corporation by the holder hereof in person or
by duly authorized attorney upon surrender of this Certificate properly
endorsed. This Certificate is not valid until countersigned and registered by
the Transfer Agent and Registrar.

WITNESS the facsimile signatures of its duly authorized officers.

Dated:




            /s/ Joan P. Walsh                         /s/ Michael J. Maulick
           -----------------------                    -----------------------
           Chief Financial Officer                    President and
           and Secretary                              Chief Executive Officer

                             [SEAL OF RELEASENOW.COM]


                         COUNTERSIGNED AND REGISTERED:
                                           EQUISERVE TRUST COMPANY, N.A.

                                              TRANSFER AGENT AND REGISTRAR
                         By:      /s/ (illegible signature)
                                                      AUTHORIZED SIGNATURE

================================================================================

                          RELEASENOW.COM CORPORATION

     THE CORPORATION WILL FURNISH TO ANY STOCKHOLDER UPON WRITTEN REQUEST TO ITS
PRINCIPAL OFFICE, AND WITHOUT CHARGE, A FULL STATEMENT OF THE DESIGNATIONS,
PREFERENCES, LIMITATIONS AND RELATIVE RIGHTS OF THE SHARES OF EACH CLASS OF
AUTHORIZED., AND OF THE VARIATIONS IN THE RELATIVE RIGHTS AND PREFERENCES
BETWEEN THE SHARES OF EACH PREFERRED OR SPECIAL CLASS IN SERIES, SO FAR AS THE
SAME HAVE BEEN FIXED AND DETERMINED, AND THE AUTHORITY OF THE BOARD OF DIRECTORS
TO FIX AND DETERMINE THE RELATIVE RIGHTS AND PREFERENCES OF SUBSEQUENT SERIES.

     KEEP THIS CERTIFICATE IN A SAFE PLACE.  IF IT IS LOST, STOLEN, OR DESTROYED
THE CORPORATION WILL REQUIRE A BOND OF INDEMNITY AS A CONDITION TO THE ISSUANCE
OF A REPLACEMENT CERTIFICATE.





<PAGE>

the number of shares constituting each class and series and the designations
thereof, may be obtained by the holder hereof upon request and without charge
from the Corporation at its principal office.

     The following abbreviations, when used in the inscription on the face of
this Certificate, shall be construed as though they were written out in full
according to applicable laws or regulations:

TEN COM - as tenants in common
TEN ENT - as tenants by the
          entireties
JI TEN  - as joint tenants with
          right of survivorship
          and not as tenants in UNIF TRF MIN ACT.....Custodian (until age..)
          common                                (cust)
                                                .....under Uniform Transfer
                                                (Minor)
                                                to Minors Act .............
                                                                 State

     Additional abbreviations may also be used though not in the above list.

     FOR VALUE RECEIVED, --------------------------- hereby sell, assign and
transfer unto

PLEASE INSERT SOCIAL SECURITY
 OR OTHER IDENTIFYING NUMBER
         OF ASSIGNEE


- -------------------------------

- -------------------------------

- --------------------------------------------------------------------------------
(PLEASE PRINT OR TYPEWRITE NAME AND ADDRESS, INCLUDING ZIP CODE, OF ASSIGNEE)

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- -------------------------------------------------------------------------/shares
of the capital stock represented by the within Certificate,
and do hereby irrevocably constitute and appoint

- -----------------------------------------------------------------------Attorney
to transfer the said stock on the books of the within named
Corporation with full power of substitution in the premises.

Dated ------------------------

                                            ------------------------------------
                                    NOTICE: THE SIGNATURE(S) TO THIS ASSIGNMENT
                                            MUST CORRESPOND WITH THE NAME(S)
                                            WRITTEN UPON THE FACE OF THE
                                            CERTIFICATE IN EVERY PARTICULAR,
                                            WITHOUT ALTERATION OR ENLARGEMENT OR
                                            ANY CHANGE WHATSOEVER.

BY---------------------------------
THE SIGNATURE(S) MUST BE GUARANTEED
BY AN ELIGIBLE GUARANTOR INSTITUTION
(BANKS, STOCKBROKERS, SAVINGS AND
LOAN ASSOCIATIONS AND CREDIT UNIONS
WITH MEMBERSHIP IN AN APPROVED
SIGNATURE GUARANTEE MEDALLION PROGRAM).
PURSUANT TO S.E.C. RULE 17Ad-15.



                                       2

<PAGE>

                                                                     EXHIBIT 4.2
                          RELEASENOW.COM CORPORATION

                             AMENDED AND RESTATED

                          INVESTORS' RIGHTS AGREEMENT



                               January 28, 2000
<PAGE>

                          RELEASENOW.COM CORPORATION

                AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT

          THIS AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT (this "Agreement")
is entered into to be effective as of January 28, 2000 by and among
ReleaseNow.com Corporation, a Delaware corporation (the "Company"), and those
holders of the Company's Preferred Stock (or warrants to purchase Preferred
Stock) whose names are set forth on Exhibit A hereto (collectively, the
                                    ---------
"Investors").

          A.  The Company, and certain of the Investors have entered into an
Amended and Restated Investor Rights Agreement dated as of December 30, 1999
(the "Prior Rights Agreement") and amended.

          B.  The Company and the Investors desire to amend and restate in its
entirety the Prior Rights Agreement to, among other things, modify the terms of
the right of first offer with respect to certain international ventures that was
granted to Draper Fisher Jurvetson ePlanet Ventures, L.P. ("ePlanet") in the
Prior Rights Agreement; correct typographical errors in the right of first offer
granted to Investors in the Prior Rights Agreement; provide that, if the
underwriters of the Company's proposed initial public offering exercise their
over-allotment option in such offering, Matthew Klein (and no others) may sell a
portion of the Common Stock to be sold in the over-allotment option; exclude
from the anti-dilution and right of first offer provisions provided to holders
of Preferred Stock in the Company's Certificate of Incorporation and the Prior
Rights Agreement (and its predecessor agreements), respectively, the issuance on
January 26, 2000 of 189,080 shares of Common Stock to a former employee in
settlement of a dispute regarding his claimed equity ownership in the Company;
correct the definition of Registrable Securities to include a warrant for Series
F Preferred Stock issued by the Company to Comdisco, Inc.; correct a
typographical error in the Prior Rights Agreement (and its predecessor
agreements) misidentifying one of those predecessor agreements in order to
ensure that each of the predecessor agreements, including the misidentified
predecessor agreement, have been superceded by this Agreement ; and to provide
notice of the Company's proposed initial public offering pursuant to Section 2.3
of the Prior Rights Agreement and this Agreement.

          NOW THEREFORE, for good and valuable consideration the receipt of
which is hereby acknowledged, the Prior Rights Agreement is hereby amended and
restated to read in full as follows:

1.  Amendment.
    ---------

1.1  Procedure.  Except as expressly provided herein, neither this Agreement nor
     ---------
any term hereof may be amended, waived, discharged or terminated other than by a
written instrument signed by the party against whom enforcement of any such
amendment, waiver, discharge or termination is sought.  Notwithstanding the
foregoing, any provision of this Agreement (except as set forth herein) may be
amended, waived, discharged or terminated upon the written consent of the
Company and the holders of at least seventy percent (70%) of the outstanding

                                       2
<PAGE>

Registrable Securities (as defined below), determined on an as-converted basis.
Each holder of Registrable Securities acknowledges that the holders of at least
seventy percent (70%) of the outstanding Registrable Securities will thereby
have the right and power to diminish or eliminate all rights of the Investors
pursuant to this Agreement, without liability to any Investors; provided,
                                                                --------
however, that no amendment to Section 2.13 ("Market Stand-off" Agreement) which
- -------
adversely affects any holder of Registrable Securities may be made without such
holder's prior written consent thereto.  The Company and the Investors hereby
acknowledge that this Agreement amends and restates, replaces and supersedes the
Prior Rights Agreement in its entirety.

1.2  Rights of Holders.  Each holder of Registrable Securities (as defined
     -----------------
below) shall have the absolute right to exercise or refrain from exercising any
right or rights that such holder may have by reason of this Agreement,
including, without limitation, the right to consent to the waiver or
modification of any obligation under this Agreement, and such holder shall not
incur any liability to any other holder of any securities of the Company as a
result of exercising or refraining from exercising any such right or rights.

2.  Registration Rights.
    -------------------

2.1  Definitions.  As used in this Agreement:
     -----------

               (a) The terms "register," "registered," and "registration" refer
to a registration effected by preparing and filing a registration statement in
compliance with the Securities Act of 1933, as amended (the "Securities Act")
and the subsequent declaration or ordering of the effectiveness of such
registration statement.

               (b) The term "Registrable Securities" means:

                     (i)   The shares of Common Stock issuable or issued upon
conversion of the shares of Series A Preferred Stock, Series B Preferred Stock,
Series C Preferred Stock, Series D Preferred Stock, Series E Preferred Stock and
Series F Preferred Stock of the Company (the "Preferred Stock"); and

                     (ii)  With respect to all sections of this Agreement,
except for Section 3 and Section 4, the shares of Common Stock issuable or
issued upon conversion of the shares of (x) Series A Preferred Stock and Series
B Preferred Stock to be issued upon exercise of warrants issued by the Company
to Venture Lending & Leasing, Inc., (y) Series C Preferred Stock to be issued
upon exercise of warrants issued by the Company to Imperial Bank and (z) Series
D Preferred Stock and Series F Preferred Stock to be issued upon exercise of
warrants issued by the Company to Comdisco, Inc.; and

                     (iii) Any other shares of Common Stock of the Company
issued as (or issuable upon the conversion or exercise of any warrant, right or
other security which is issued as) a dividend or other distribution with respect
to, or in exchange for, or in replacement of, the Preferred Stock, excluding in
all cases, however, any Registrable Securities sold by a person in a transaction
in which his or her rights under this Agreement are not assigned; provided,
however that Common Stock or other securities shall only be treated as
Registrable Securities if and so long as they have not been (A) sold to or
through a broker or dealer or underwriter in a public distribution or a public
securities transaction, or (B) sold in a transaction exempt from the
registration and prospectus delivery requirements of the Securities Act of 1933,
as amended (the

                                       3
<PAGE>

"Securities Act") under Section 4(1) thereof so that all transfer restrictions,
and restrictive legends with respect thereto, if any, are removed upon the
consummation of such sale.

          (c) The number of shares of "Registrable Securities then outstanding"
shall be determined by the number of shares of Common Stock or other securities
outstanding which are, and the number of shares of Common Stock or other
securities issuable pursuant to then exercisable or convertible securities which
are, Registrable Securities.

          (d) The term "Holder" means any holder of outstanding Registrable
Securities who, subject to the limitations set forth in Section 2.12 below,
acquired such Registrable Securities in a transaction or series of transactions
not involving any registered public offering.

          (e) The term "Form S-3" means such form under the Securities Act as in
effect on the date hereof or any registration form under the Securities Act
subsequently adopted by the United States Securities and Exchange Commission
("SEC") which permits inclusion or incorporation of substantial information by
reference to other documents filed by the Company with the SEC.

2.2  Requested Registration.
     ----------------------

          (a) If the Company shall receive at any time after the earlier of (i)
May 4, 2001 or (ii) six months after the effective date of a Qualified IPO (as
defined in Article IV, Section 3(b) of the Company's Amended and Restated
Certificate of Incorporation) (other than a registration statement relating
either to the sale of securities to employees of the Company pursuant to a stock
option, stock purchase or similar plan or to an SEC Rule 145 transaction), a
written request from the Holders of at least thirty percent (30%) of the
Registrable Securities then outstanding that the Company file a registration
statement under the Securities Act for the sale of at least twenty percent (20%)
of such Holder's Registrable Securities (or a lesser percentage if the
anticipated gross proceeds of such sale exceed $10,000,000), the Company shall
notify within ten (10) days of receipt thereof, in writing, all Holders of
Registrable Securities of such request, and shall use its best efforts to effect
as soon as practicable the registration under the Securities Act of all
Registrable Securities which the Holders request to be registered within fifteen
(15) days from receipt of such notice by the Company in accordance with Section
5.6.

          (b) If the Holders initiating the registration request hereunder
("Initiating Holders") intend to distribute the Registrable Securities covered
by their request by means of an underwriting, they shall so advise the Company
as a part of their request made pursuant to this Section 2.2 and the Company
shall include such information in the written notice referred to in subsection
2.2(a). In such event, the right of any Holder to include his Registrable
Securities in such registration shall be conditioned upon such Holder's
participation in such underwriting and the inclusion of such Holder's
Registrable Securities in the underwriting (unless otherwise mutually agreed by
a majority in interest of the Initiating Holders and such Holder) to the extent
provided herein.  All Holders proposing to distribute their securities through
such underwriting shall (together with the Company as provided in subsection
2.4(e)) enter into an underwriting agreement in customary form with the
underwriter or underwriters selected for such underwriting by a majority in
interest of the Initiating Holders.  Notwithstanding any other provision of this
Section 2.2, if the underwriter advises the Initiating Holders in writing that
marketing factors

                                       4
<PAGE>

require a limitation of the number of shares to be underwritten, then the
Initiating Holders shall so advise all Holders of Registrable Securities which
would otherwise be underwritten pursuant hereto, and the number of shares of
Registrable Securities that may be included in the underwriting shall be
allocated among all Holders thereof, including the Initiating Holders, in
proportion (as nearly as practicable) to the amount of Registrable Securities of
the Company owned by each Holder; provided, however, that the number of shares
of Registrable Securities shall not be reduced unless all other securities are
first entirely excluded from the underwriting.

          (c) The Company is obligated to effect only two (2) such registrations
pursuant to this Section 2.2. At any time before the registration statement
covering Registrable Securities becomes effective, the holders of a majority of
such shares may request the Company to withdraw or not to file the registration
statement.  In that event, if such request of withdrawal shall have been caused
by, or made in response to, the material adverse effect of an event occurring
subsequent to the date the request was made pursuant to Section 2.2(a) on the
business, properties, condition, financial or otherwise, or operations of the
Company, the Holders shall not be deemed to have used one of their demand
registration rights under this Section 2.2.

          (d) Notwithstanding the foregoing, if the Company shall furnish to
Holders requesting a registration statement pursuant to this Section 2.2, a
certificate signed by the President of the Company stating that in the good
faith judgment of the Board of Directors of the Company, it would be seriously
detrimental to the Company for such registration statement to be filed, the
Company shall have the right to defer such filing for a period of not more than
ninety (90) days after receipt of the request of the Initiating Holders;
provided, however, that the Company may not utilize this right more than once in
any twelve (12)-month period.

2.3  Company Registration.  If (but without any obligation to do so) the Company
     --------------------
proposes to register (including for this purpose a registration effected by the
Company for stockholders other than the Holders) any of its Common Stock or
other securities under the Securities Act in connection with the public offering
of such securities solely for cash (other than a registration relating either to
the sale of securities to participants in a Company stock option, stock purchase
or similar plan or to an SEC Rule 145 transaction, or a registration on any form
which does not include substantially similar information as would be required to
be included in a registration statement covering the sale of the Registrable
Securities), the Company shall, at such time, promptly give each Holder written
notice of such registration.  Upon the written request of each Holder given
within twenty-five (25) days from receipt of such notice by the Company in
accordance with Section 5.6, the Company shall, subject to the provisions of
Section 2.7, cause to be registered under the Securities Act all of the
Registrable Securities that each such Holder has requested to be registered.
The Company shall not grant any Company registration rights superior to the
rights contained in this Section 2.3 without the consent of the holders of at
least seventy percent (70%) of the Registrable Securities then outstanding.

2.4  Obligations of the Company.  Whenever required under this Section 2 to
     --------------------------
effect the registration of any Registrable Securities, the Company shall, as
expeditiously as reasonably possible:

          (a) Prepare and file with the SEC a registration statement with
respect to such Registrable Securities and use its best efforts to cause such
registration statement to become

                                       5
<PAGE>

effective, and, upon the request of the Holders of a majority of the Registrable
Securities registered thereunder, keep such registration statement effective for
one hundred twenty (120) days, or such shorter period ending when all shares
covered thereby have been sold.

          (b) Prepare and file with the SEC such amendments and supplements to
such registration statement and the prospectus used in connection with such
registration statement as may be necessary to comply with the provisions of the
Securities Act with respect to the disposition of all securities covered by such
registration statement.

          (c) Furnish to the Holders such reasonable numbers of copies of a
prospectus, including a preliminary prospectus, in conformity with the
requirements of the Securities Act, and such other documents as they may
reasonably request in order to facilitate the disposition of Registrable
Securities owned by them.

          (d) Use its best efforts to register and qualify the securities
covered by such registration statement under such other securities or Blue Sky
laws of such jurisdictions as shall be reasonably requested by the Holders,
provided that the Company shall not be required in connection therewith or as a
condition thereto to qualify to do business or to file a general consent to
service of process in any such states or jurisdictions.

          (e) In the event of any underwritten public offering, enter into and
perform its obligations under an underwriting agreement in usual and customary
form, with the managing underwriter of such offering.  Each Holder participating
in such underwriting shall also enter into and perform its obligations under
such an agreement.

          (f) Notify each Holder of Registrable Securities covered by such
registration statement at any time when a prospectus relating thereto is
required to be delivered under the Securities Act of the happening of any event
as a result of which the prospectus included in such registration statement, as
then in effect, includes an untrue statement of a material fact or omits to
state a material fact required to be stated therein or necessary to make the
statements therein not misleading in the light of the circumstances then
existing.

          (g) Furnish, at the request of any Holder requesting registration of
Registrable Securities pursuant to this Section 2, on the date that such
Registrable Securities are delivered to the underwriters for sale in connection
with a registration pursuant to this Section 2, if such securities are being
sold through underwriters, (i) an opinion, dated such date, of the counsel
representing the Company for the purposes of such registration, in form and
substance as is customarily given to underwriters in an underwritten public
offering, addressed to the underwriters and to the Holders requesting
registration of Registrable Securities and (ii) a letter dated such date, from
the independent public accountants of the Company, in form and substance as is
customarily given by independent certified public accountants to underwriters in
an underwritten public offering, addressed to the underwriters and to the
Holders requesting registration of Registrable Securities.

2.5  Furnish Information.  It shall be a condition precedent to the obligations
     -------------------
of the Company to take any action pursuant to this Section 2 with respect to the
Registrable Securities of any selling Holder that such Holder shall furnish to
the Company such information regarding itself, the

                                       6
<PAGE>

Registrable Securities held by it, and the intended method of disposition of
such securities as shall be required to effect the registration of such Holder's
Registrable Securities.

2.6  Expenses of Requested Registration and Company Registration.  All expenses
     -----------------------------------------------------------
other than underwriting discounts and commissions incurred in connection with
registrations, filings or qualifications pursuant to Sections 2.2 and 2.3,
including (without limitation), all registration, filing and qualification fees,
printers and accounting fees, fees and disbursements of counsel for the Company
and the reasonable fees and disbursements of one counsel for the selling Holders
selected by them shall be borne by the Company; provided, however, that the
Company shall not be required to pay for any expenses of any registration
proceeding begun pursuant to Section 2.2 if the registration request is
subsequently withdrawn at the request of the Holders of a majority of the
Registrable Securities to be registered (in which case all participating Holders
shall bear such expenses) unless the Holders of a majority of the Registrable
Securities agree to forfeit their right to one of the requested registrations
pursuant to Section 2.2.

2.7  Underwriting Requirements.  In connection with any offering involving an
     -------------------------
underwriting of shares being issued by the Company, the Company shall not be
required under Section 2.3 to include any of the Holders' securities in such
underwriting unless they accept the terms of the underwriting as agreed upon
between the Company and the underwriters selected by it and approved by the
Company's Board of Directors, and then only in such quantity as will not, in the
opinion of the underwriters, adversely affect the success of the offering by the
Company.  If the total amount of securities, including Registrable Securities,
requested by stockholders to be included in such offering exceeds the amount of
securities sold other than by the Company that the underwriters reasonably
believe would not adversely affect the success of the offering, then the Company
shall be required to include in the offering only that number of such
securities, including Registrable Securities, which the underwriters believe
will not adversely affect the success of the offering (the securities so
included to be apportioned first to the Company, then pro rata among the selling
Holders according to the total amount of Registrable Securities entitled to be
included therein owned by each selling Holder and then to all other selling
stockholders, or in such other proportions as shall mutually be agreed to by
such selling stockholders); provided, however, that in no event shall the amount
of securities of the selling Holders included in the offering be reduced below
30% of the total amount of securities included in such offering, unless such
offering is the Company's initial public offering in which case the selling
Holders may be excluded if the managing underwriter makes the determination
described above and no securities other than those of the Company or Matthew
Klein are included; and provided further, that with respect to the Qualified
IPO, Investors who invested less than $20,000 in the Company's Preferred Stock
may be excluded from such registration.  For purposes of the first parenthetical
in the preceding sentence concerning apportionment, for any selling stockholder
which is a holder of Registrable Securities and which is a partnership or
corporation, the partners, retired partners, affiliated partnerships, and
stockholders of such holder, or the estates and family members of any such
partners and retired partners and any trusts for the benefit of any of the
foregoing persons shall be deemed to be a single "selling stockholder," and any
pro rata reduction with respect to such "selling stockholder" shall be based
upon the aggregate amount of shares carrying registration rights owned by all
entities and individuals included in such "selling stockholder," as defined in
this sentence.

                                       7
<PAGE>

2.8  No Delay of Registration.  No Holder shall have any right to obtain or seek
     ------------------------
an injunction restraining or otherwise delaying any such registration as the
result of any controversy that might arise with respect to the interpretation or
implementation of this Section 2.

2.9  Indemnification.  In the event any Registrable Securities are included in a
     ---------------
registration statement under this Section 2:

          (a) To the extent permitted by law, the Company will indemnify and
hold harmless each Holder, any underwriter (as defined in the Securities Act)
for such Holder and each person, if any, who controls such Holder or underwriter
within the meaning of the Securities Act or the Securities Exchange Act of 1934,
as amended (the "1934 Act"), against any losses, claims, damages, or liabilities
(joint or several) to which they may become subject under the Securities Act,
the 1934 Act or other federal or state law, insofar as such losses, claims,
damages or liabilities (or actions in respect thereof) arise out of or are based
upon any of the following statements, omissions or violations (collectively a
"Violation"): (i) any untrue statement or alleged untrue statement of a material
fact contained in such registration statement, including any preliminary
prospectus or final prospectus contained therein or any amendments or
supplements thereto, (ii) the omission or alleged omission to state therein a
material fact required to be stated therein, or necessary to make the statements
therein not misleading, or (iii) any violation or alleged violation by the
Company of the Securities Act, the 1934 Act, any state securities law or any
rule or regulation promulgated under the Securities Act, the 1934 Act or any
state securities law; and the Company will pay, as incurred, to each such
Holder, underwriter or controlling person, any legal or other expenses
reasonably incurred by them in connection with investigating or defending any
such loss, claim, damage, liability, or action; provided, however, that the
indemnity agreement contained in this subsection 2.9(a) shall not apply to
amounts paid in settlement of any such loss, claim, damage, liability, or action
if such settlement is effected without the consent of the Company (such consent
not to be unreasonably withheld), nor shall the Company be liable in any such
case for any such loss, claim, damage, liability, or action to the extent that
it arises out of or is based upon a Violation which occurs (i) in reliance upon
and in conformity with written information furnished expressly for use in
connection with such registration by any such Holder, underwriter or controlling
person or (ii) as a result of any use or delivery by such Holder, underwriter or
controlling person of a prospectus other than the most current prospectus made
available to such Holder, underwriter or controlling person by the Company.

          (b) To the extent permitted by law, each selling Holder will indemnify
and hold harmless the Company, each of its directors, each of its officers who
has signed the registration statement, each person, if any, who controls the
Company within the meaning of the Securities Act, any underwriter, any other
Holder selling securities in such registration statement and any controlling
person of any such underwriter or other Holder, against any losses, claims,
damages, or liabilities (joint or several) to which any of the foregoing persons
may become subject, under the Securities Act, the 1934 Act or other federal or
state law, insofar as such losses, claims, damages, or liabilities (or actions
in respect thereto) arise out of or are based upon any Violation, in each case
to the extent (and only to the extent) that such Violation occurs (i) in
reliance upon and in conformity with written information furnished by such
Holder expressly for use in connection with such registration or (ii) as a
result of any use or delivery by such Holder, underwriter or controlling person
of a prospectus other than the most current prospectus made

                                       8
<PAGE>

available to such Holder, underwriter or controlling person by the Company; and
each such Holder will pay, as incurred, any legal or other expenses reasonably
incurred by any person intended to be indemnified pursuant to this subsection
2.9(b), in connection with investigating or defending any such loss, claim,
damage, liability, or action; provided, however, that the indemnity agreement
contained in this subsection 2.9(b) shall not apply to amounts paid in
settlement of any such loss, claim, damage, liability or action if such
settlement is effected without the consent of the Holder (such consent not to be
unreasonably withheld) and provided further, that, in no event shall any
indemnity under this subsection 2.9(b) exceed the net proceeds from the offering
received by such Holder, except in the case of willful fraud by such Holder.

          (c) Promptly after receipt by an indemnified party under this Section
2.9 of notice of the commencement of any action (including any governmental
action), such indemnified party will, if a claim in respect thereof is to be
made against any indemnifying party under this Section 2.9, deliver to the
indemnifying party a written notice of the commencement thereof and the
indemnifying party shall have the right to participate in, and, to the extent
the indemnifying party so desires, jointly with any other indemnifying party
similarly noticed, to assume the defense thereof with counsel mutually
satisfactory to the parties; provided, however, that an indemnified party shall
have the right to retain its own counsel, with the fees and expenses to be paid
by the indemnifying party, if representation of such indemnified party by the
counsel retained by the indemnifying party would be inappropriate due to actual
or potential differing interests between such indemnified party and any other
party represented by such counsel in such proceeding.  The failure to deliver
written notice to the indemnifying party within a reasonable time of the
commencement of any such action, if prejudicial to its ability to defend such
action, shall relieve such indemnifying party of any liability to the
indemnified party under this Section 2.9 (to the extent of such prejudicial
effect), but the omission so to deliver written notice to the indemnifying party
will not relieve it of any liability that it may have to any indemnified party
otherwise than under this Section 2.9.

          (d) No indemnifying party, in the defense of any claim arising out of
a Violation shall, except with the consent of each indemnified party, consent to
entry of any judgment or enter into any settlement which does not include as an
unconditional term thereof the giving by the claimant or plaintiff to such
indemnified party of a release from all liability in respect to such claim or
litigation and, in the event the terms of such judgment or settlement include
any term other than the payment by the indemnifying party of money damages, the
indemnifying party shall not so consent or enter into such a settlement without
the consent of each indemnified party (which will not be unreasonably withheld)
whether or not the terms thereof include such a release.

          (e) The obligations of the Company and Holders under this Section 2.9
shall survive the completion of any offering of Registrable Securities in a
registration statement under this Section 2, and otherwise.

2.10  Reports Under Securities Exchange Act of 1934.  With a view to making
      ---------------------------------------------
available to the Holders the benefits of Rule 144 promulgated under the
Securities Act and any other rule or regulation of the SEC that may at any time
permit a Holder to sell securities of the Company to the public without
registration or pursuant to a registration on Form S-3, the Company agrees to:

                                       9
<PAGE>

          (a) Make and keep public information available, as those terms are
understood and defined in SEC Rule 144, at all times after the date that the
Company becomes subject to the periodic reporting requirements of the 1934 Act;

          (b) Take such action, including the voluntary registration of its
Common Stock under Section 12 of the 1934 Act, as is necessary to enable the
Holders to utilize Form S-3 for the sale of their Registrable Securities, such
action to be taken as soon as practicable after the end of the fiscal year in
which the first registration statement filed by the Company for the offering of
its securities to the general public is declared effective;

          (c) File with the SEC in a timely manner all reports and other
documents required of the Company under the Securities Act and the 1934 Act; and

          (d) Furnish to any Holder, so long as the Holder owns any Registrable
Securities, forthwith upon request (i) a written statement by the Company that
it has complied with the reporting requirements of SEC Rule 144 (at any time
after the date that the Company becomes subject to the periodic reporting
requirements of the 1934 Act), the Securities Act and the 1934 Act (at any time
after it has become subject to such reporting requirements), or that it
qualifies as a registrant whose securities may be resold pursuant to Form S-3
(at any time after it so qualifies), (ii) a copy of the most recent annual or
quarterly report of the Company and such other reports and documents so filed by
the Company, and (iii) such other information as may be reasonably requested in
availing any Holder of any rule or regulation of the SEC which permits the
selling of any such securities without registration or pursuant to such form.

2.11 Form S-3 Registration.  In case the Company shall receive from any Holder
     ---------------------
or Holders of the Registrable Securities a written request or requests that the
Company effect a registration on Form S-3 and any related qualification or
compliance with respect to all or a part of the Registrable Securities owned by
such Holder or Holders, the Company will:

          (a) Promptly give written notice of the proposed registration, and any
related qualification or compliance, to all other Holders; and

          (b) As soon as practicable, effect such registration and all such
qualifications and compliances as may be so requested and as would permit or
facilitate the sale and distribution of all or such portion of such Holder's or
Holders' Registrable Securities as are specified in such request, together with
all or such portion of the Registrable Securities of any other Holder or Holders
joining in such request as are specified in a written request given within
fifteen (15) days after receipt of such written notice from the Company;
provided, however, that the Company shall not be obligated to effect any such
registration, qualification or compliance, pursuant to this Section 2.11, (i) if
Form S-3 is not available for such offering by the Holders; (ii) if the Holders,
together with the holders of any other securities of the Company entitled to
inclusion in such registration, propose to sell Registrable Securities and such
other securities (if any) at an aggregate price to the public (net of any
underwriters' discounts and commissions) of less than $3,000,000; (iii) if the
Company shall furnish to the Holders a certificate signed by the President of
the Company stating that in the good faith judgment of the Board of Directors of
the Company, it would be seriously detrimental to the Company for such Form S-3
registration to be effected at such time, in which event the Company shall have
the right to defer the filing of the

                                       10
<PAGE>

Form S-3 registration statement for a period of not more than ninety (90) days
after receipt of the request of the Holder or Holders under this Section 2.11;
provided, however, that the Company shall not utilize this right more than once
in any twelve (12) month period; (iv) if the Company has completed its Qualified
IPO within 180 days of the Company's receipt of the request for the Form S-3
registration; or (v) in any particular jurisdiction in which the Company would
be required to qualify to do business or to execute a general consent to service
of process in effecting such registration, qualification or compliance.
Notwithstanding anything to the contrary herein, the Company shall not be
obligated to effect more than two registrations pursuant to this Section 2.11 in
any twelve (12) month period.

          (c) Subject to the foregoing, the Company shall file a registration
statement covering the Registrable Securities and other securities so requested
to be registered as soon as practicable after receipt of the request or requests
of the Holders.  All expenses incurred in connection with a registration
requested pursuant to this Section 2.11, including (without limitation) all
registration, filing, qualification, printer's and accounting fees and counsel
for the Company, and the reasonable fees and disbursements of one counsel for
the selling Holders selected by them, shall be borne by the Company.
Registrations effected pursuant to this Section 2.11 shall not be counted as
requests for registration or registrations effected pursuant to Section 2.2 or
2.3.

2.12  Assignment of Registration Rights.  The rights to cause the Company to
      ---------------------------------
register Registrable Securities pursuant to this Section 2 may only be assigned
by a Holder to a transferee who acquires at least 100,000 shares of Registrable
Securities (subject to appropriate adjustment for any stock split, reverse stock
split, stock dividend, recapitalization or similar transaction) or all of such
Holder's shares, if less, provided the Company is, within a reasonable time
after such transfer, furnished with written notice of the name and address of
such transferee; and provided, further, that such assignment shall be effective
only if immediately following such transfer the further disposition of such
securities by the transferee or assignee is restricted under the Securities Act.
The foregoing 100,000 share limitation shall not apply, however, to transfers by
Investors to affiliated partnerships or to constituent affiliates, or
constituent partners (including any constituent of a  constituent) of the
Investors (including spouses and ancestors, lineal descendants and siblings of
such partners or spouses who acquire Registrable Securities by gift, will or
intestate succession) if all such transferees or assignees agree in writing to
be bound by the terms of this Agreement and appoint a single representative as
their attorney in fact for the purpose of receiving any notices and exercising
their rights under this Section 2.

2.13  "Market Stand-Off" Agreement.  Each Investor hereby agrees that during the
      ----------------------------
one hundred eighty (180) day period following the effective date of a
registration statement of the Company filed under the Securities Act in
connection with the Company's initial public offering of equity securities, it
shall not, to the extent requested by the Company and the Company's underwriter,
sell, offer to sell, or otherwise transfer or dispose of any Registrable
Securities held by it at any time during such period except Common Stock
included in such registration.  To enforce the foregoing covenant, the Company
may impose stop-transfer instructions with respect to the Registrable Securities
of the Investors (and the shares or securities of every other person subject to
the foregoing restriction) until the end of such period.  Each Holder agrees to
execute the form of such market stand-off agreement as may be requested by the
underwriters, provided that such form is no more restrictive than the terms
herein.

                                       11
<PAGE>

2.14  Termination of Registration Rights.  No Holder shall be entitled to
      ----------------------------------
exercise any right provided for in this Agreement (a) after five (5) years
following the closing of the initial public offering (other than an offering
relating either to the sale of securities to employees of the Company pursuant
to a stock option, stock purchase or similar plan or an SEC Rule 145
transaction) or (b) at such time following the Company's initial public offering
and for so long as such Holder may sell all of such Holder's Registrable
Securities in any single three (3)-month period pursuant to Rule 144 (or such
successor rule as may be adopted).

3.   Additional Rights.
     -----------------

3.1  Right of First Offer.  The Company hereby grants to each Investor a right
- ---  --------------------
of first offer with respect to future sales by the Company of its New Securities
(as hereinafter defined).  Each Investor shall be entitled to apportion the
right of first offer hereby granted among itself and its partners, stockholders
and affiliates in such proportions as it deems appropriate.  Issuances of
securities of any subsidiary of the Company are not subject to this right.

          (a) In the event the Company proposes to issue New Securities, except
in connection with the offer and sale of the Series F Preferred Stock, which
notice is hereby waived, it shall give each Investor written notice (the
"Notice") of its intention stating (i) a description of the New Securities it
proposes to issue, (ii) the number of shares of New Securities it proposes to
offer, (iii) the price per share at which, and other terms on which, it proposes
to offer such New Securities and (iv) the number of shares that the Investor has
the right to purchase under this Section 3.1, based on the Investor's Percentage
(as defined below).

          (b) Within fifteen (15) days after the Notice is given (in accordance
with Section 5.6), each Investor may elect to purchase, at the price and on the
terms specified in the Notice, up to the number of shares of the New Securities
proposed to be issued that the Investor has the right to purchase as specified
in the Notice.  An election to purchase shall be made in writing and must be
given to the Company within such 15-day period (in accordance with Section 5.6).
The closing of the sale of New Securities by the Company to the participating
Investors upon exercise of its rights under this Section 3.1 shall take place
simultaneously with the closing of the sale of New Securities to third parties.

          (c) The Company shall have ninety (90) days after the last date on
which the Investors' right of first offer under this Section 3.1 lapsed to enter
into an agreement (pursuant to which the sale of New Securities covered thereby
shall be closed, if at all, within forty-five (45) days from the execution
thereof) to sell the New Securities which the Investors did not elect to
purchase under this Section 3.1, at or above the price and upon terms not more
favorable to the purchasers of such securities than the terms specified in the
initial Notice given in connection with such sale.  In the event the Company has
not entered into an agreement to sell the New Securities within such ninety (90)
day period (or sold and issued New Securities in accordance with the foregoing
within forty-five (45) days from the date of said agreement), the Company shall
not thereafter issue or sell any New Securities without first offering such New
Securities to the Investors in the manner provided in this Section 3.1.

          (d) (i) "New Securities" shall mean any shares of, or securities
convertible into or exercisable for any shares of, any class of the Company's
capital stock; provided that "New

                                       12
<PAGE>

Securities" does not include: (A) shares of the Company's Series A Preferred
Stock, Series B Preferred Stock, Series C Preferred Stock, Series D Preferred
Stock, Series E Preferred Stock and Series F Preferred Stock, to be issued
concurrently with or within sixty (60) days after the execution of this
Agreement, or the Common Stock issuable upon conversion of any such Preferred
Stock; (B) securities issued pursuant to the Board approved acquisition of
another business entity by the Company by merger, purchase of substantially all
of the assets of such entity, or other reorganization whereby the Company owns
at least a majority of the voting power of such entity; (C) all shares of Common
Stock issued and outstanding as of the date hereof (other than any shares of
Common Stock issued to Matthew Klein, Mark Benning, Timothy Hall and Li An
pursuant to Restricted Stock Purchase Agreements dated March 30, 1996 and
February 10, 1996, that have been repurchased by the Company), (D) shares of
Common Stock and/or options to purchase Common Stock issued pursuant to any
arrangement approved by the Board of Directors to employees, officers and
directors of, or consultants of the Company or any subsidiary; (E) Common Stock
issuable upon exercise of any options excluded pursuant to subsection (D) of
this paragraph, (F) shares of the Company's Common Stock or Preferred Stock of
any series issued in connection with any stock split, stock dividend or
recapitalization of the Company; (G) Common Stock issued upon exercise of
warrants, options or convertible securities if the issuance of such warrants,
options or convertible securities was subject to the right of first offer
granted under this Section 3.1; (H) capital stock or warrants or options for the
purchase of shares of capital stock issued by the Company to financial
institutions or lessors in connection with the extension of credit to the
Company or the purchase financing of personal property by the Company; (I)
securities issued in any public offering; (J) shares of the Company's Common
Stock or Preferred Stock issued in connection with strategic corporate
partnerships or joint ventures; and (K) 189,080 shares of Common Stock issued to
a former employee on January 26, 2000 in settlement of a dispute with the
Company related to his claimed equity ownership in the Company.

          (ii)  The applicable "Percentage" for the Investors shall be computed
as follows:

                    (1) if the proposed sale of New Securities results in gross
     proceeds to the Company of less than or equal to one million dollars
     ($1,000,000), the Investors shall be entitled to purchase all or any
     portion of such New Securities, with each Investor's portion of the New
     Securities determined by multiplying the number of shares of New Securities
     being offered by a fraction whose numerator is (A) the total number of
     shares of Common Stock owned by such Investor (assuming conversion of all
     shares of Preferred Stock) and whose denominator is (B) the total number of
     shares of Common Stock issued or issuable upon conversion of all of the
     shares of Preferred Stock of all Investors participating in the right of
     first offer.

                    (2) if the proposed sale of New Securities results in gross
     proceeds to the Company of more than one million dollars ($1,000,000), the
     applicable percentage shall be the number of shares of New Securities
     multiplied by a fraction whose numerator is (A) the total number of shares
     of Registrable Securities owned by the Investor and whose denominator is
     (B) all of the Company's Common Stock then outstanding plus all shares of
     Common Stock issuable upon conversion of all outstanding shares of
     Preferred Stock.

                                       13
<PAGE>

3.2  International Financings.  In the event the Company directly or indirectly
     ------------------------
sells equity securities or securities convertible into or exercisable for equity
securities ("New International Shares") of an entity through which the Company
will directly or indirectly conduct its business in Europe or Asia (an
"International Entity") in a transaction effected for financing purposes:

     (a)  the Company shall give ePlanet written notice (the "ePlanet Notice")
of the intention of the International Entity to offer such New International
Shares stating (i) a reasonably detailed description of the New International
Securities it proposes to issue; (ii) the number of shares of New International
Securities it proposes to issue; (iii) the price per share at which, and other
material terms on which, it proposes to offer such New International Shares and
(iv) the contact information for the International Entity.

     (b)  Within fifteen (15) days after the ePlanet Notice is given (in
accordance with Section 5.6), ePlanet may elect to purchase, at the price and on
the terms specified in the ePlanet Notice, up to 40% of such equity securities.
An election to purchase shall be made in writing and must be given to the
Company and to the International Entity within such fifteen (15) day period (in
accordance with Section 5.6 and, for the International Entity, at the address
specified in the ePlanet Notice).  The closing of the sale of New International
Shares by the Company to ePlanet upon exercise of its rights under this Section
3.2 shall take place simultaneously with the closing of the sale of New
International Securities to third parties.

     (c)  The International Entity shall have ninety (90) days from the date on
which ePlanet's right of first offer under this Section 3.2 lapsed to enter into
an agreement (pursuant to which the sale of New International Shares covered
thereby shall be closed, if at all, within forty-five (45) days from the date of
execution thereof) to sell the New International Shares which ePlanet did not
elect to purchase under this Section 3.2, at or above the price and upon terms
not more favorable to the purchasers of such securities than the terms specified
in the initial ePlanet Notice given in connection with such sale.  In the event
the International Entity has not entered into an agreement to sell the New
International Shares within such ninety (90) day period (or sold and issued the
New International Shares in accordance with the foregoing within forty-five (45)
days from the date of the purchase agreement), the Company shall cause the
International Entity to not issue or sell any New International Shares without
first offering such New International Shares to ePlanet in the manner provided
in this Section 3.2.

     (d)  "New International Securities" shall mean any shares, or securities
convertible into or exercisable for any shares of, any class of the
International Entity's capital stock; provided that "New International
Securities" does not include: (A) securities issued by the International Entity
pursuant to an acquisition of another business entity or another business
entity's property, assets or technology; (B) shares of common stock (or its
equivalent) of the International Entity ("International Common Stock") and/or
options to purchase International Common Stock issued pursuant to any plan or
arrangement approved by the board of directors (or its equivalent) of the
International Entity to employees, officers, directors or consultants of the
International Entity, its parent or any subsidiary; (C) International Common
Stock issuable upon exercise of options to purchase International Common Stock;
(D) shares of International Common Stock or preferred stock (or its equivalent)
of the International Entity ("International Preferred Stock") issued in
connection with any stock split, stock dividend or recapitalization of

                                       14
<PAGE>

the International Entity; (E) International Common Stock or International
Preferred Stock issued upon exercise of warrants, options or convertible
securities if the issuance of such warrants, options or convertible securities
was subject to the right of first offer granted under this Section 3.2; (F)
International Common Stock or International Preferred Stock or warrants or
options for the purchase of shares of International Common Stock or
International Preferred Stock issued by the International Entity to financial
institutions or lessors in connection with the extension of credit to the
International Entity or any parent or subsidiary or the purchase financing of
personal property by the International Entity; (G) securities issued in any
public offering of the International Entity; (H) shares of International Common
Stock or International Preferred Stock issued in connection with strategic
corporate partnerships or joint ventures.

3.3  Termination.
     -----------

     (a)  The right of first refusal granted under Section 3.1 shall not apply
to and shall expire upon the closing of the Company's initial public offering,
provided that all shares of the Company's Preferred Stock are converted into
shares of Common Stock prior to or in connection with such offering.

     (b)  The right of first refusal granted under Section 3.2 shall not apply
to and shall expire upon the earliest to occur of: (i) the closing of the
International Entity's initial public offering; (ii) the first date that ePlanet
ceases to hold more than 40% of the Series F Preferred Stock or shares of Common
Stock issuable upon conversion of the Series F Preferred Stock of the Company
purchased by it on December 30, 1999; (iii) a sale of all or substantially all
of the assets of the International Entity; (iv) a sale of all or substantially
all of the assets of the Company; (v) the consummation of a merger or other
series of transactions in which the holders of capital stock of the
International Entity immediately prior to such transaction(s) cease to own more
than 50% of the voting power of the International Entity or the surviving
entity; or (vi) the consummation of a merger or other series of transactions in
which the holders of capital stock of the Company immediately prior to such
transactions(s) cease to own more than 50% of the voting power of the Company or
the surviving entity.

3.4  Assignment.
     ----------

     (a)  The right of first offer under Section 3.1 may be assigned by an
Investor to (i) a transferee or assignee of such Investor's shares acquiring at
least 250,000 shares of the Investor's shares of the Company's Common Stock
(treating all shares of Preferred Stock for this purpose as though converted
into Common Stock and as appropriately adjusted for any stock splits, reverse
stock splits, stock dividends, recapitalizations or similar transactions) or, if
less, all of the Investor's remaining shares of the Company's stock, or (ii) a
transferee or assignee of the Investor's shares that is a constituent affiliate,
or constituent partner (including any constituent of a constituent) of the
Investor (including spouses and ancestors, lineal descendants and siblings of
such partners or spouses who acquire Registrable Securities by gift, will or
intestate succession) or a partnership that is affiliated with the transferring
Investor, if all such transferees or assignees appoint a single representative
as their attorney in fact for the purpose of receiving any notices and
exercising their rights under this Section 3.  It shall be a condition to any
transfer or assignment pursuant to this Section 3.4, that the Company shall be,
within ninety (90) days

                                       15
<PAGE>

following such transfer, furnished with written notice of the name and address
of such transferee, and such transferee agrees in writing to be bound by the
terms of this Agreement.

     (b)  The right of first offer under Section 3.2 may be assigned by ePlanet
only to its affiliated entities.  Any other assignment is prohibited and, at the
option of the International Entity, may be deemed null and void.

3.5  Control of International Entity.
     -------------------------------

     (a)  Notwithstanding anything to the contrary herein, ePlanet shall not by
any means, including but not limited to purchases from the International Entity
or transfers from third parties, acquire more than 49% of the capital stock of
the International Entity on a fully-diluted basis (assuming exercise of all
securities of the International Entity exercisable for International Common
Stock and conversion of all securities of the International Entity convertible
into International Common Stock).

     (b)  ePlanet acknowledges and agrees that it does not currently intend to
assume operational control of the International Entity.

4.  Information Rights.
    ------------------

4.1  Delivery of Financial Statements.  The Company shall deliver to each
     --------------------------------
Investor that, together with its affiliates, holds at least 250,000 shares of
Registrable Securities:

          (a) as soon as practicable, but in any event within ninety (90) days
after the end of each fiscal year of the Company, an income statement for such
fiscal year, a balance sheet of the Company as of the end of such year, and a
statement of cash flows for such year, such year-end financial reports to be
prepared in accordance with generally accepted accounting principles ("GAAP"),
and audited and certified by an independent public accounting firm of nationally
recognized standing selected by the Company;

          (b) as soon as practicable, but in any event within forty-five (45)
days after the end of each of the first three (3) quarters of each fiscal year
of the Company, an unaudited profit or loss statement, a statement of cash flows
for such fiscal quarter and an unaudited balance sheet as of the end of such
fiscal quarter;

          (c) to the extent that the Company prepares such monthly financial
statements, within thirty (30) days after the end of each calendar month, an
unaudited profit or loss statement for such month, a statement of cash flows for
such month and an unaudited balance sheet as of the end of such month;

          (d) at least thirty (30) days prior to the end of each fiscal year of
the Company, a Company operating budget for the next fiscal year; and

          (e) such other information relating to the financial condition,
business or corporate affairs of the Company as the Investor may from time to
time reasonably request, provided, however, that the Company shall not be
obligated under this subsection (e) or any

                                       16
<PAGE>

other subsection of Section 4.1 to provide information which it deems in good
faith to be a trade secret or similar confidential information.

4.2  Inspection.  The Company shall permit each Investor who holds not less than
     ----------
250,000 shares of Registrable Securities, at such Investor's expense, to visit
and inspect the Company's properties, to examine its books of account and
records and to discuss the Company's affairs, finances and accounts with its
officers, all at such reasonable times during the Company's normal business
hours as may be requested by such Investor; provided, however, that the Company
shall not be obligated pursuant to this Section 4.2 to provide access to any
information which it reasonably considers to be a trade secret or similar
confidential information.

4.3  Termination of Information and Inspection Covenants.  The covenants set
     ---------------------------------------------------
forth in Sections 4.1 and 4.2 shall terminate as to Investors and be of no
further force or effect when the sale of securities pursuant to a registration
statement filed by the Company under the Securities Act in connection with the
firm commitment underwritten offering of its securities to the general public is
consummated or when the Company first becomes subject to the periodic reporting
requirements of Sections 13 or 15(d) of the Exchange Act, whichever event shall
first occur.

5.  Miscellaneous.
    -------------

5.1  Assignment.  Subject to the provisions of Section 2.12, 3.3, 3.4 and 4.3
     ----------
hereof, the terms and conditions of this Agreement shall inure to the benefit of
and be binding upon the respective successors and assigns of the parties hereto.

5.2  Third Parties.  Nothing in this Agreement, express or implied, is intended
     -------------
to confer upon any party, other than the parties hereto, and their respective
successors and assigns, any rights, remedies, obligations or liabilities under
this Agreement, except as expressly provided herein.

5.3  Subsequent Rights.  If the Company should issue New Securities whose right
     -----------------
of first offer or registration rights are superior, in the good faith judgment
of the Company's Board of Directors, to those granted pursuant this Agreement,
such right of first offer and registration rights will be granted to the
Investors hereunder.

5.4  Governing Law.  This Agreement shall be governed by and construed under the
     -------------
laws of the State of California, without reference to conflicts of laws
principles.

5.5  Counterparts.  This Agreement may be executed in two or more counterparts,
     ------------
each of which shall be deemed an original, but all of which together shall
constitute one and the same instrument.

5.6  Notices.
     -------

          (a) All notices, requests, demands and other communications under this
Agreement or in connection herewith shall be given to or made upon the
respective parties as follows:

          To the Company:     ReleaseNow.com Corporation
                              990 Commercial Street


                                       17
<PAGE>

                              San Carlos, CA  94070

                              Telephone: (650) 508-2400
                              Telecopy: (650) 508-2500
                              Attention: President
          with a copy to:

                              Brobeck, Phleger & Harrison LLP
                              2200 Geng Road
                              Two Embarcadero Place
                              Palo Alto, CA 94303

                              Telephone: (650) 424-0160
                              Telecopy: (650) 496-2725
                              Attention: Warren T. Lazarow, Esq.

          To Investors:  At such Investor's address as set forth on the
signature page hereto.

          (b) All notices, requests, demands and other communications given or
made in accordance with the provisions of this Agreement shall be in writing,
and shall be sent by airmail, return receipt requested, or by telex or telecopy
(facsimile) with confirmation of receipt, and shall be deemed to be given or
made when receipt is so confirmed.

          (c) Any party may, by written notice (in accordance with this Section
5.6) to the other, alter its address or respondent.

5.7  Severability.  If one or more provisions of this Agreement are held to be
     ------------
unenforceable under applicable law, portions of such provisions, or such
provisions in their entirety, to the extent necessary, shall be severed from
this Agreement, and the balance of this Agreement shall be enforceable in
accordance with its terms.  This Agreement supersedes all prior oral or written
agreements relating to the subject matter of this Agreement, including the Prior
Rights Agreement.

5.8  Delays or Omissions.  No delay or omission to exercise any right, power or
     -------------------
remedy accruing to any party to this Agreement, upon any breach or default of
the other party, shall impair any such right, power or remedy of such non-
breaching party nor shall it be construed to be a waiver of any such breach or
default, or an acquiescence therein, or of or in any similar breach or default
thereafter occurring; nor shall any waiver of any single breach or default be
deemed a waiver of any other breach or default theretofore or thereafter
occurring.  Any waiver, permit, consent or approval of any kind or character on
the part of any party of any breach or default under this Agreement, or any
waiver on the part of any party of any provisions or conditions of this
Agreement, must be made in writing and shall be effective only to the extent
specifically set forth in such writing.  All remedies, either under this
Agreement, or by law or otherwise afforded to any Holder, shall be cumulative
and not alternative.

                                       18
<PAGE>

5.9  Waiver of Right of First Refusal and Anti-Dilution with Respect to Issuance
     ---------------------------------------------------------------------------
of Common Stock.  Each Investor holding a right of first refusal to purchase
- ---------------
"New Securities" of the Company pursuant to Section 3.1 of the Prior Rights
Agreement, by its execution hereof, hereby retroactively waives (for itself, its
affiliates, and on behalf of all other such Investors) any rights it may
currently have or have had in the past to purchase any portion of the 189,080
shares of the Company's Common Stock issued on January 26, 2000 to a former
employee in settlement of a dispute with the Company relating to his claimed
equity ownership in the Company.  Upon receipt of sufficient signatures hereon
to amend the Prior Rights Agreement, this waiver shall be binding upon each
holder of a right of first refusal under the Prior Rights Agreement and his, her
or its successors and assigns.

In addition, each Investor, by its execution hereof, hereby acknowledges that
Article IV, Section (3)(d)(ii)(E) of the Company's Certificate of Incorporation,
as filed with the State of Delaware on December 13, 1999, provides that
issuances of securities shall be excluded from the definition of "Additional
Stock" upon the written consent of holders of at least (x) seventy percent (70%)
of the then outstanding Preferred Stock and (y) fifty percent (50%) of the then
outstanding Series D Preferred Stock (without any requirement of an amendment to
the Certificate of Incorporation) and further agrees that the issuance of
189,080 shares of the Company's Common Stock on January 26, 2000 to a former
employee in settlement of a dispute with the Company relating to his claimed
equity ownership in the Company shall be deemed excluded from the definition of
"Additional Stock."  Each Investor, by its execution hereof, further
acknowledges and agrees that, as a consequence of such exclusion, no adjustment
to the conversion price for any series of the Company's Preferred Stock shall be
made in relation to such issuance.  Upon receipt of sufficient signatures hereon
to meet the thresholds set forth in the first sentence of this paragraph, this
waiver shall be binding upon each holder of Preferred Stock and his, her or its
successors and assigns.

5.10  Entire Agreement.  This Agreement, shall supercede and replace any prior
      ----------------
agreement between the Company and holders of its Preferred Stock relating to
registration rights for such securities including (i) that certain Investors'
Rights Agreement dated as of February 26, 1996; (ii) that certain Amended and
Restated Investors' Rights Agreement dated as of November 24, 1996, amending the
February 26, 1996 agreement; (iii) that certain Amended and Restated Investors'
Rights Agreement dated as of July 25, 1997, amending the November 24, 1996
agreement but mistakenly referring to it as the July 9, 1997 agreement; (iv)
that certain Investors' Rights Agreement dated as of July 23, 1998, amending the
July 25, 1997 agreement; (v) that certain Amendment No. 1 to Amended and
Restated Investors' Rights Agreement dated November 10, 1999; and (vi) that
certain Amended and Restated Investors' Rights Agreement dated December 30, 1999
(which is referred to herein as the Prior Rights Agreement).

5.11  Subsequent Closing and Additional Issuances of Preferred Stock.  In the
      --------------------------------------------------------------
event that the Company sells additional shares of its Series F Preferred Stock
pursuant to Section 1.3 of the Company's Series F Preferred Stock Purchase
Agreement, the purchasers of such additional shares shall be added as parties to
this Agreement upon execution of a counterpart signature page hereto without any
further action on the part of the Investors.

5.12  Notice of Public Offering and Selling Stockholder. Pursuant to Section 2.3
      -------------------------------------------------
of the Prior Rights Agreement and hereof, the Company is required to provide
notice of its intent to

                                       19
<PAGE>

consummate a public offering of its Common Stock. The undersigned hereby
acknowledge the receipt of such notice. The undersigned further acknowledge and
agree that pursuant to Section 2.7 hereof, in the event of the Company's initial
public offering, they may be excluded from participating in the offering upon
the determination of the managing underwriter. The undersigned hereby
acknowledge that the managing underwriter has determined that, except as set
forth herein, all Registrable Securities and all other shares carrying
registration rights shall be excluded from the offering as a result of market
conditions. The undersigned further acknowledge and agree that the managing
underwriters have determined that Matthew Klein will be permitted to participate
in the offering by selling up to all of his shares, as determined by the
managing underwriters, in the over-allotment option, if exercised by the
underwriters. No other stockholder will be permitted to participate in the
offering.

                                       20
<PAGE>

          IN WITNESS WHEREOF, the parties have executed this Amended and
Restated Investor Rights Agreement as of the date first written above.

                                COMPANY:

                                RELEASENOW.COM CORPORATION,
                                a Delaware corporation


                                By:___________________________________________
                                   Michael Maulick, Chief Executive Officer


                 SIGNATURE PAGE TO RELEASENOW.COM CORPORATION
            SERIES F AMENDED AND RESTATED INVESTOR RIGHTS AGREEMENT
<PAGE>

                                   INVESTORS:



                                   By: ___________________________________
                                   Name:__________________________________
                                   Title:_________________________________

                                   Address:


                                   _______________________________________
                                   _______________________________________
                                   _______________________________________
<PAGE>

                                   EXHIBIT A
                                   ---------


INVESTORS:
- ----------


Mark Benning
Atri Chatterjee
Draper Fisher Associates Fund III, L.P.
Draper Fisher Partners, LLC
Graystone Venture Direct Equity, L.P.
Imperial Bank or Imperial Bancorp (warrant)
Matthew Klein
Seth I. Merrin and Anne E. Heyman
Jon Mittelhauser
Gregory Sands
Sevin Rosen Fund V L.P.
Sevin Rosen V Affiliates Fund L.P.
Sevin Rosen Bayless Management Company
SVE Star Ventures Enterprises No. V, a German Civil Law Partnership (with
     limitation of liability)
SVE Star Ventures Enterprises No. VII, a German Civil Law Partnership (with
     limitation of liability)
SVM Star Ventures Managementgesellschaft mbH Nr. 3
SVM Star Ventures Managementgesellschaft mbH Nr. 3 & Co. Beteiligungs KG
SVM Star Ventures Managementgesellschaft mbH Nr. 3 & Co. Beteiligungs KG Nr. 2
Michael Toy
Jeff Treuhaft
Venture Lending & Leasing, Inc. (warrant)
VLG Investments 1996
CNA Trust, TTEE, FBO Venture Law Group 401 (k), FBO James L. Brock
Thomas Williams
Excelsior Private Equity Fund, II, Inc.
Admirals, L.P.
Seligman Communications and Information Fund, Inc.
Wheatley Partners, L.P.
Wheatley Foreign Partners L.P.
The Merrin Limited Partnership
LAGUNITAS PARTNERS L.P.
GRUBER MCBAINE INTERNATIONAL
Jon & Linda Gruber
JON D GRUBER TTEE FBO JONATHAN WYATT GRUBER
JON D GRUBER TTEE FBO LINDSAY DEROY GRUBER
Michael J. Maulick
Carolyn Rogers
<PAGE>

J. Patterson McBaine
Eric Swergold
Draper Fisher Jurvetson ePlanet Ventures
Scott F. Wilson
Milibank Wilson Capital Partners
John H. Harris and Sharon K. Harris, Trustees of the Harris Family 1998 Trust
Comdisco, Inc. (warrant)
Harron Capital RN Investment, LP
Redwood Asset Management, L.P.
Silicon Valley Bancshares
ESOR & CO. c/o Associated Trust Company, N.A.
Maulick Joint Revocable Living Trust Dated October 21, 1996, O. Michael Maulick
 and Mary Therese Maulick, Trustees
Wyon F. Wiegratz, Custodian, Under the Uniform Transfers to Minor's Act f/b/o
 Nathan, David, and Sara Wiegratz
Mark and Jeannette Harris
Brobeck, Phleger & Harrison LLP
Colby Gartin
Alan Wang
Stanley Aks and Fradelle A. Aks, Trustees, and their successors a Trustees, of
 the Stanley Aks Family Trust, a Trust Agreement executed August 10, 1989, as
 amended.
Dan Ho
Dan Chase
Diserio Partners L.P.
Winston Diserio Partners L.P.
Diserio Intl. Fund LTD.

<PAGE>
                                                                   EXHIBIT 10.17


                              RELEASE CORPORATION
                Electronic Software Distribution (ESD) Agreement


This Electronic Software Distribution Agreement (the "Agreement") is made and
entered into on March 1, 2000, by and between RELEASE CORPORATION, a
Delaware Corporation with principal offices located at 990 Commercial Street,
San Carlos, California 94070 ("Distributor"), and _Network ICE Corporation, a
California Corporation located at _1650 South Amphlett Boulevard, Suite 120, San
Mateo CA 94402 ("Vendor").

Background
- ----------

A.   Vendor is the owner of all rights to the Software identified in Exhibit C
     (Royalty Schedules).

B.   Vendor desires to enter into an Electronic Distribution Agreement with
     Distributor whereby Distributor will be responsible for preparing
     duplicating and distributing Vendor's Software and associated electronic
     Documentation for electronic distribution to End Users in accordance with
     the terms and conditions of this Agreement.

C.   Distributor desires to obtain the right to prepare, replicate, and
     distribute Vendor's Software and Documentation according to the terms of
     this Agreement.

NOW, THEREFORE, the parties hereby agree as follows:

1. Definitions
- --------------

1.1  "Confidential Information" means proprietary and other valuable
     information, regardless of form, communicated by one party ("Disclosing
     Party") to the other party ("Receiving Party), including, without
     limitation, technical information, trade secrets, know how, specifications,
     financial and pricing information, market research and computer code.

1.2  "Distributor Materials" means any electronic marketing materials provided
     by Vendor for inclusion in an electronic package containing Software,
     Documentation and End User License Agreement, as outlined in Exhibit F.

1.3  "Documentation" means all electronic collateral materials normally provided
     from time to time by Vendor to End Users for use of the Software (such as
     electronic user manuals, templates, reference guides, digitized product
     photos and graphic images, and electronic data sheets), which are
     identified in Exhibit F, and all subsequent versions thereof provided to
     Distributor pursuant to this Agreement.

1.4  "End User" means a person or entity that acquires the Product for use
     rather than for resale or distribution.

1.5  "End User License Agreement" means the written license agreement attached
     as Exhibit E, and provided in electronic form, which governs the use of the
     Software by End Users and is to be included with each copy of the Software
     prepared by Distributor hereunder.

1.6  "Licensed Materials" means the Software, Documentation, Distributor
     Materials and End User License Agreement.

1.7  "Point of Sale" means a web site on the World Wide Web or other point of
     sale for distribution and electronic sale of software.

1.8  "Point of Sale Provider" means a third party who provides one or more
     Points of Sale, pursuant to a Point of Sale Provider Agreement, through
     which Distributor may distribute Products to End Users.

1.9  "Product" means a copy of the Software, Documentation, End User License
     Agreement, and Distributor Materials, if any, prepared together in
     accordance with this Agreement.


1.10 "Software" means the executable object code for Vendor's Software
     identified in Exhibit C, including all subsequent versions thereof provided
     to Distributor pursuant to this Agreement.

1.11 "Territory" means all countries in the world except: countries to which
     export or re-export of any Product, or products incorporating Product, is
     prohibited by United States law without first obtaining the permission of
     the United States Office of Export Administration or its successor, and
     countries that may be hereafter excluded pursuant to the terms of this
     Agreement.

1.12 "Vendor Trademarks" means the trademarks, trade names, and logos used by
     Vendor that are identified in Exhibit C.

2. License
- ----------

2.1  Rights Granted to Distributor. Vendor grants Distributor a worldwide, non-
     exclusive license and right to:
     a)   Reproduce the Software, Documentation, and End User License Agreement;
     b)   Prepare the Software, Documentation, Distributor Materials, and End
          User License Agreement in the manner specified under this Agreement;
     c)   Use the Vendor Trademarks in connection with the replication of the
          Software, the preparation of the Documentation, and preparation and
          distribution of the Products, in the manner specified under this
          Agreement;
     d)   Distribute the Products to End Users in the Territory through its own
          or third-party Points of Sale (the "Release Point of Sale Network"),
          subject to the restrictions set forth in this Agreement.

2.2  Rights Reserved for Vendor. Distributor acknowledges that the Software and
     Documentation are the property of the Vendor or its licensors and that
     Distributor has no rights in the foregoing except those expressly granted
     by this Agreement. Nothing herein shall be construed as restricting
     Vendor's right to sell, lease, license, modify, publish, or otherwise
     distribute the Software or Documentation, in whole or in part, to any other
     person.

3. Distribution
- ---------------

3.1  Preparation. Distributor will prepare the Products for electronic
     distribution as outlined in Exhibit A (Technology and Service
     Specifications). Distributor will distribute the Products in accordance
     with this Agreement, with all preparation, warranties, disclaimers, and End
     User License Agreements intact. Release may, from time to time in its
     reasonable discretion, modify its current distribution practices and/or
     utilize additional methods of distribution and Exhibit A shall be updated
     accordingly. In

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

                                      -2-
<PAGE>

     the event that such modifications affect Distributor's service as outlined
     in Sections 3 and/or 4 of Exhibit A, Distributor shall provide Vendor with
     thirty (30) days notice of such changes.

3.2  Returns. Distributor agrees to honor any refund requests received from its
     Point of Sale Providers or End Users pursuant to the terms of the
     applicable End User License Agreement relating to the Products distributed
     by Distributor. If the applicable End User License Agreement does not
     contain terms relating to refunds or returns, Distributor agrees to honor
     refund requests under this Section if such requests are made within thirty
     (30) days from the sale of the Product.

3.3  Cost of Distribution. Vendor shall pay distribution fees to Distributor for
     distribution under this Agreement as set forth in Exhibit B (the
     "Distribution Fees").

3.4  Prices. Distributor is free to determine its own prices for the Products
     distributed to End Users pursuant to this Agreement.

3.5  Distribution through Publisher Direct Program. Vendor shall participate in
     the Publisher Direct Program as specified in Exhibit B and Distributor
     shall be entitled to operate, place a link to and/or locate a software
     store on Vendor's World Wide Web sites or other online locations specified
     by Vendor as mutually agreed by the parties (Publisher Direct Program).
     "Publisher Direct Products" shall mean any Products distributed by
     Distributor to End Users through the Publisher Direct Program.

3.7  Registration Information. Subject to any applicable laws, Distributor will
     provide Vendor, in conjunction with remittance of Payments and Reports to
     Vendor, End-User registration information, which may include Customer Name,
     Email, and Address Information, as provided by End-User, for (i) End-Users
     of Publisher Direct Products; or (ii) End-Users of Products distributed
     through the Release Point of Sale Network, when allowable under
     Distributor's contracts with Point of Sale Providers.

4. Delivery and Support Obligations
- -----------------------------------

4.1  Initial Deliverables. Vendor will deliver the current version of the
     Software, Documentation, Distributor Materials, and End User License
     Agreement to Distributor immediately following execution of this Agreement.
     Vendor will provide Distributor with a copy of the Software on master disks
     or in another mutually agreeable electronic format that can be reproduced
     by Distributor, and one copy of the Documentation, Distributor Materials
     and the End User License Agreement in electronic form. If applicable,
     Vendor will also provide Distributor with the specifications for the
     preparation of the Software as required in Exhibit G.

4.2  New Versions. Vendor shall provide Distributor with copies of all new
     releases, updates, or revisions of the Software and Documentation at the
     same time they are made available to any other vendors, distributors, or
     end users. Vendor will notify Distributor of its plans for each new
     release, update, or revision of the Software or Documentation within a
     reasonable time prior to such release.

4.3  Support For End Users. Vendor will provide support to End Users of the
     Software to be distributed hereunder, in accordance with its then-current
     published software support policy.

4.4  Support for Distributor. Vendor will give Distributor, without charge, the
     technical information, current maintenance documentation, and telephone
     assistance needed to enable Distributor to effectively reproduce, prepare,
     and distribute the Software under this Agreement. Distributor is not
     entitled to the source code for the Software.

5. Warranties
- -------------

5.1  Authority of Vendor. Vendor represents that it has the right and authority
     to enter into this Agreement and to grant to Distributor the rights to the
     Licensed Materials granted in this Agreement.

5.2  Media and Format. Vendor warrants to Distributor that the media and format
     in which the Software is delivered to Distributor are free from defects in
     material, format and workmanship. Vendor agrees to replace any media and
     format delivered to Distributor that prove defective.

5.3  Non-infringement. Vendor warrants to Distributor that the reproduction and
     distribution of the Licensed Materials by Distributor through its own
     Points of Sale, through Points of Sale owned and/or operated by Point of
     Sale Providers, or as part of the Publisher Direct Program, the use of the
     Vendor Trademarks in connection therewith, and the use of the Licensed
     Materials by End Users will not infringe or misappropriate the patent,
     copyright, trademark, service mark, trade secret or other proprietary
     rights of any third party.

5.4  Contents of Licensed Materials. Vendor represents to Distributor that the
     Licensed Materials do not contain (i) any material that is libelous or
     defamatory or obscene or otherwise violates the rights of any person or
     entity or any applicable law, or (ii) any computer virus, trojan horse,
     worm or other contaminating or destructive feature.

5.5  End User Warranties. Vendor will provide a warranty for the End Users of
     the Software as set forth in the End User License Agreement. Distributor is
     not authorized to make, and represents that it shall not make, any other
     warranties on Vendor's behalf.

5.6  Authority of Distributor. Distributor represents that it has the right and
     authority to enter into this Agreement.

5.7  Replication. Distributor represents that it will accurately replicate the
     Software and Documentation.

5.8  DISCLAIMER. THE FOREGOING ARE THE ONLY WARRANTIES MADE BY VENDOR AND
     DISTRIBUTOR. VENDOR AND DISTRIBUTOR SPECIFICALLY DISCLAIM ALL OTHER
     WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
     WARRANTIES OF MERCHANTABILITY, SECURITY, AND FITNESS FOR A PARTICULAR
     PURPOSE.

6. Royalties and Payment Terms
- ------------------------------

6.1  Royalty Amounts. In the case of Products distributed through the Release
     Point of Sale Network, Distributor will pay Vendor a royalty in accordance
     with the Point of Sale Network Royalty Schedule set forth in Exhibit C and,
     in the case of the distribution of Products through the Publisher Direct
     Program, Distributor will pay Vendor a royalty in accordance with the
     Publisher Direct Royalty Schedule set forth in Exhibit C (collectively
     referred to herein as the "Royalty" or "Royalties"), provided that no
     Royalty shall be owed for: (a) copies of the Products

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

                                      -3-
<PAGE>

     returned to Distributor for refund in accordance with the End User License
     Agreement or Section 3.2, or because of defects or errors, regardless of
     source; or (b) chargeback transactions (except as expressly provided in
     Section 6.2 below).

6.2  Distributor's Credit Risk.  Distributor shall assume the risk of
     transactions that are unpaid as a result of credit card chargebacks
     (excluding customer returns pursuant to Section 3.2).

6.3  Payment and Reports. Within *** days after the end of each month,
     Distributor will remit to Vendor the Royalty due on copies of Products sold
     to End Users, plus all applicable federal, state, and local taxes ("Sales
     Taxes") payable by the End User in connection with such purchase, during
     the immediately preceding month, and provide Vendor with an electronic and
     written report (collectively "Remittance Reports") specifying the number of
     copies of Products sold in the preceding month and a calculation of the
     amounts due to Vendor. Royalties may be paid via Electronic Funds Transfer
     (EFT), if requested by Vendor in writing. Vendor shall pay all fees owed to
     Distributor within *** days of invoice by Distributor, and Distributor may
     further adjust the Royalty payments to offset any such undisputed fees not
     received within the *** days. If desired by the Vendor, Distributor will
     prepare additional Remittance Reports, beyond the current single monthly
     Remittance Report, for *** per report.

6.4  Taxes. Vendor shall be responsible for remitting all Sales Taxes to the
     applicable taxing authorities.

6.5  Books and Records. Distributor agrees to maintain adequate books and
     records relating to the distribution and sale of Products to End Users.
     Such books and records shall be available at their place of keeping for
     inspection by Vendor or its representatives for the purpose of determining
     whether the correct Royalties have been paid to Vendor in accordance with
     the terms of this Agreement and whether Distributor has otherwise complied
     with the terms of this Agreement. Vendor shall have the right to conduct
     such an audit upon fifteen (15) days advance notice twice each calendar
     year during Distributor's regular working hours. If such an audit discloses
     an underpayment of more than *** over any sixth (6 month) period,
     Distributor shall pay the costs of such audit.

6.6  Failure to Pay. Any Royalty payment, Distribution Fee payment or any other
     payment required under this Agreement that is not paid when due shall bear
     interest at the rate of *** per month, or at the highest
     contract rate allowed by law, whichever is less, from its due date until
     paid.

7. Confidentiality
- ------------------

7.1  Receiving Party shall not use Confidential Information disclosed hereunder
(other than as expressly permitted hereunder), nor shall either party disclose
Confidential Information to a third party during the term, or for two (2) years
following expiration or termination of this Agreement without the prior consent
of the Disclosing Party. Vendor shall promptly notify Distributor of any actual
or suspected, unauthorized use or disclosure of Distributor Confidential
Information.

These obligations shall not apply to Confidential Information: (a) known to the
Receiving Party prior to disclosure hereunder; (b) which, subsequent to
disclosure, enters the public domain through no fault of either party; (c) is
disclosed, without restriction to the Receiving Party, by a third party having a
right to do so; or (d) is developed by the Receiving Party independent of any
Confidential Information.

7.2  Distributor acknowledges that information such as, but not limited to the
names, addresses, and phone numbers of End Users acquiring the Vendor's Product
are confidential and, as such, shall not be disclosed to any parties other than
the Vendor and Distributor, without prior consent by the Vendor.

8. Vendor Trademarks
- --------------------

Distributor acknowledges that the Vendor Trademarks are trademarks owned solely
and exclusively by Vendor and agrees to use the Vendor Trademarks only in the
form and manner (with appropriate legends) prescribed by Vendor. Distributor
agrees not to use any other trademark or service mark in connection with any of
the Vendor Trademarks without prior approval of Vendor. All use of the Vendor
Trademarks shall inure to the benefit of Vendor.

9. Indemnification
- ------------------

9.1  By Vendor. Vendor will defend, indemnify, and hold Distributor harmless
     from and against any and all liabilities, losses, damages, costs, and
     expenses (including legal fees and expenses) associated with any claim or
     action ("Claim") brought against Distributor arising out of any breach or
     alleged breach by Vendor of its representations and warranties set forth in
     Section 5 provided that Distributor promptly notifies Vendor of any such
     Claim and allows Vendor to control, and fully cooperates with Vendor in,
     the defense of such Claim and all related settlement negotiations. Vendor
     shall have no liability for any settlement or compromise made without its
     consent. Upon notice of such a Claim, or upon Vendor's conclusion that such
     a Claim is likely, Vendor shall have the right, at its option, to obtain
     the right for Distributor to continue to exercise the rights granted under
     this Agreement, substitute other software with similar operating
     capabilities, or modify the Software so that it is no longer subject to
     such a Claim. If none of the above options are reasonably available, Vendor
     may terminate this Agreement.

9.2  By Distributor. Distributor shall defend, indemnify and hold Vendor
     harmless from and against any and all liabilities, losses, damages, costs,
     and expenses (including legal fees and expenses) associated with any Claim
     brought against Vendor arising out of any breach or alleged breach by
     Distributor of its representations and warranties set forth in Section 5,
     provided that Vendor promptly notifies Distributor of any such Claim and
     allows Distributor to control, and fully cooperates with Distributor in,
     the defense of such Claim and all

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

                                      -4-
<PAGE>

     related settlement negotiations. Distributor shall have no liability for
     any settlement or compromise made without its consent.

10. Limitation of Liability
- ---------------------------

EACH PARTY'S LIABILITY TO THE OTHER PARTY SHALL BE LIMITED TO DIRECT DAMAGES
AND, EXCEPT AS PROVIDED IN THE SECTION TITLED "INDEMNIFICATION," SHALL NOT
EXCEED THE AMOUNT RECEIVED BY THAT PARTY UNDER THIS AGREEMENT. IN NO EVENT WILL
EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL,
OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) ARISING OUT OF THIS AGREEMENT,
HOWEVER CAUSED, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY, EVEN IF
PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Term and Termination
- ------------------------

11.1 Term. This Agreement will continue in effect for six (6) months from the
     date hereof ("Initial Term"). Upon expiration of the Initial Term and each
     Renewal Term thereafter, this Agreement will be automatically renewed for
     an additional six (6) month term ("Renewal Term") unless terminated by
     either party upon sixty (60) days notice prior to the expiration of the
     Initial Term or any Renewal Term.

11.2 Termination for Breach. Either party may terminate this Agreement in the
     event of a material breach of the terms or conditions of this Agreement by
     the other party if that breach is not cured within thirty (30) days of
     written notice from the party not in breach. In addition to these rights of
     termination, each party will have the right, in the event of an uncured
     material breach by the other party, to avail itself of all remedies or
     causes of action, in law or equity, for damages as a result of such breach.

11.3 Effect of Termination. Upon termination of this Agreement for any reason,
     Distributor shall immediately cease replication of the Software and
     Documentation, and will return to Vendor the master versions of all
     Software, Documentation, and Confidential Information of Vendor.
     Distributor shall remit all Royalties and other fees due Vendor within
     *** days of such termination. Sections 5, 7, 9, 10, 11 and 12 (as
     applicable) shall survive any termination or expiration of this Agreement.

11.4 Effect on End Users. Termination or expiration of this Agreement will not
     affect the rights of any End User under the terms of the End User License
     Agreement.

12. General Provisions
- ----------------------

12.1 Assignment. This Agreement will bind and inure to the benefit of each
     party's permitted successors and assigns. Neither party may assign this
     Agreement, in whole or in part, without the other party's written consent;
     provided that either party may assign this Agreement without such consent
     in connection with any merger, consolidation, sale of all or substantially
     all of the party's assets or any other transaction in which more than fifty
     percent (50%) of the party's voting securities are transferred provided
     that the successor or assign assumes in writing all of such party's
     obligations hereunder.

12.2 Notices. All notices and demands hereunder shall be in writing and shall be
     served by mail at the address of the receiving party set forth in this
     Agreement. All notices or demands by mail shall be by certified or
     registered mail, return receipt requested, or by nationally recognized
     private express courier or delivery service and shall be deemed effective
     upon receipt.

12.3 Governing Law. This Agreement shall be governed by and construed in
     accordance with the laws of the State of California and the United States,
     without reference to choice of law provisions thereof.


12.4 Relationship of the Parties. Each party is acting as an independent
     contractor and not as an agent, partner, or joint venture with the other
     party for any purpose. Except as provided in this Agreement, neither party
     shall have any right, power, or authority to act or to create any
     obligation, express or implied, on behalf of the other.

12.5 Force Majeure. Neither party shall be responsible for delays or failure of
     performance resulting from acts beyond the reasonable control of such
     party. Such acts shall include, but not be limited to, acts of God,
     strikes, walkouts, riots, acts of war, epidemics, failure of supplies to
     perform, governmental regulations, power failures, earthquakes, or other
     disasters.

12.6 Headings. The titles and headings of the various sections and paragraphs in
     this Agreement are intended solely for reference and are not intended for
     any other purpose whatsoever or to explain, modify, or place any
     construction on any of the provisions of this Agreement.

12.7 All Amendments in Writing. No provisions in either party's purchase orders,
     or in any other business forms employed by either party, will supersede the
     terms and conditions of this Agreement, and no supplement, modification, or
     amendment of this Agreement shall be binding, unless executed in writing by
     a duly authorized representative of each party to this Agreement.

12.8 Entire Agreement. The parties have read this Agreement and agree to be
     bound by its terms, and further agree that it constitutes the complete and
     entire agreement of the parties and supersedes all previous communications,
     oral or written, between them relating to the license and to the subject
     matter hereof. No representations or statements of any kind made by either
     party that are not expressly stated herein shall be binding on such party.

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

                                      -5-
<PAGE>

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date
specified above.

<TABLE>
<S>                                                                   <C>
DISTRIBUTOR:  RELEASE CORPORATION                                     VENDOR:   Network ICE Corporation
              -------------------                                               -----------------------

SIGNED BY:                                                            SIGNED BY:
           -----------------------------------------                            -----------------------------------------------

PRINTED NAME:                                                         PRINTED NAME:
             ---------------------------------------                               --------------------------------------------

TITLE:                                                                TITLE:
      ----------------------------------------------                        ---------------------------------------------------

ADDRESS:  990 COMMERCIAL STREET                                       ADDRESS:  1650 South Amplett Boulevard, Suite 120

          SAN CARLOS, CA 94070 USA                                              San Mateo, CA  94402 USA

PHONE:    650-622-1000                                                PHONE:    650.341.6886

FAX:      650-508-2490                                                FAX:      650.341.0719

EMAIL:    [email protected]                                        EMAIL:    _______________________________________________

DATE:                                                                 DATE:
          ------------------------------------------                            -----------------------------------------------

</TABLE>

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.

                                      -6-
<PAGE>

                                   EXHIBIT A

                     TECHNOLOGY AND SERVICE SPECIFICATIONS

1.    Online Store

Release Corporation will create a private-label online store solution that
allows for electronic purchase of goods. The store may allow for both
electronically and physically fulfilled products. In this solution, users can
browse various products and select one or more for purchase in a "shopping cart"
mechanism. Users pay instantly through the Internet, and receive electronic
confirmation of the order. Release will be responsible for the creation,
hosting, and maintenance of Vendor's online store HTML pages.

Delivery of digital content occurs via the Internet in a "Vending Machine"
solution. Digital products are hosted and delivered from a Release FTP server,
which users may access following confirmation of successful electronic payment.

Non-digital goods that require physical delivery are processed online and
fulfilled by the Vendor or Vendor fulfillment partner. Transactions concerning
physical products shall be messaged to the designated fulfillment house via
electronic communication on each business day.


2.  SalesAgent Wrapper Technologies

SalesAgent is designed to provide innovative marketing and distribution of
software applications and content. SalesAgent comes in two forms: Trial and Buy-
Only wrappers. SalesAgent trials can take multiple forms of time and use-based
trials. Release Corporation applies SalesAgent technology to Developer Software
without any modification of Vendor's source code. SalesAgent provides software
protection for electronic and physical media distribution, and allows users to
pay for software instantly through the use of transaction processing services
maintained and run by Release Corporation.

SalesAgent Implementations

Windows: Native Windows 95, 98 and Windows NT applications.
Macintosh: System 7.05 and above


3.  Transaction Processing Services

Release Corporation's transaction processing services allow users to pay for
Software using Visa, Mastercard, Discover, and American Express cards.

For all Release Corporation technology solutions, transactions are accepted 24-
hours per day, seven days per week through the Internet and a direct modem dial-
up network. For SalesAgent Wrappers, transactions are also accepted via
interactive voice response/telephone operator service (phone), mail and fax
transactions.

Release Corporation's transaction processing services immediately validate
credit cards and, in the case of modem and Internet transactions, automatically
return an unlocking signal back to the SalesAgent client module or the Online
Store. For phone, mail and fax transactions concerning the SalesAgent Wrapper,
Release returns an unlocking code to the user for manual entry.

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.
<PAGE>

                             EXHIBIT A (Continued)

                     TECHNOLOGY AND SERVICE SPECIFICATIONS


4.  Customer Support

As part of our transaction processing, Release Corporation provides email and
phone support to customers. Toll-free phone service is available in the
worldwide where offered by Distributor. Current hours, which are subject to
change, are 24 hours per day, 7 days per week. ReleaseNow.com Corporation
manages all billing services, such as customer returns, and all customer service
related to the product sales. Issues related to physical product fulfillment
shall be communicated to the fulfillment vendor.

5.  Reporting

Release provides two mechanisms of electronic reporting, which are subject to
change at Release's discretion. In addition to these services, Release provides
electronic monthly reports, and hard-copy reports with the remittance of the
Vendor Royalty each month.

(1) SalesManager is the name of the current secure online query utility. In
SalesManager, Vendors may generate custom reports based on specific criteria,
such as product name, channel of sale, date, or end user. SalesManager reports
are presented ***, and are also available *** standard text file format.

(2) FTP text file reports are generated each business day and ***. FTP reports
are delimited text file reports containing transaction data for the previous day
(or weekend). FTP reports are useful for fulfillment of physical goods and for
feeding data into Vendor accounting systems.

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.
<PAGE>

                                   EXHIBIT B
                     Service Selection and Distribution Fee
Initial below to accept

<TABLE>
<CAPTION>
             DISTRIBUTION VIA RELEASE POINT OF SALE NETWORK:
<S>          <C>      <C>                                                                     <C>
                1     Distribution Fee                                                         ***
- ---------------------------------------------------------------------------------------------------
              PUBLISHER DIRECT SERVICES:

                2     Online Store Creation Fee                                                ***
- -----------
                      Check boxes to specify store needs:
              [  ]    Vending machine for Electronic Delivery
              [  ]    Physical or subscription goods ordering
                      (requires shipping calculation and daily FTP reporting)
              [  ]    Shopping Cart functionality
              [  ]    Sales Tax License and Calculation
           ----------------------------------------------------------------------------------------
               3A     Transaction Fee Direct (% of SRP)
           ----------------------------------------------------------------------------------------
                              ***
- ---------------------------------------------------------------------------------------------------
N/A            3B     Transaction Fee Distribution (%)                                See Exhibit C
- ---------------------------------------------------------------------------------------------------
N/A            4      SalesAgent Wrappers                                                      ***
- ---------------------------------------------------------------------------------------------------
                      Requires 4-5 business days for production and testing.
                      Fee applies per build, as outlined in Exhibits A & G
               -------------------------------------------------------------------------------------
                5     Hosting and Maintenance Fee   (monthly)                                  ***
- ----------------------------------------------------------------------------------------------------
               [  ]   Online Store hosting and maintenance
               [  ]   Software hosting and downloads
               -------------------------------------------------------------------------------------
               6      Reporting (monthly)
- ----------------------------------------------------------------------------------------------------
                      One monthly remittance payment                                           ***
                      Additional remittance payments                                           ***
              [  ]    SalesManager (Not available for Distribution only accounts)
              [  ]    FTP Weekday Reports
                      Monthly statements (electronic and hard copy)
               -------------------------------------------------------------------------------------
N/A            7      Sales Tax License Fee (Annual )                                          ***
- ----------------------------------------------------------------------------------------------------
                      Optional.
               -------------------------------------------------------------------------------------
                  8   Other Service Fee (Annual )                                                  $
- ----------------------------------------------------------------------------------------------------
                                                                      TOTAL FEES
               --------------------------------------------------------------------------------------
</TABLE>
Vendor Signature:                                      Date Updated:
                       ---------------------------                   -----------

Distributor Signature:                                 Date Updated:
                       ---------------------------                  ------------

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.
<PAGE>

                                   EXHIBIT C
                               ROYALTY SCHEDULES

Vendor Name: __Network ICE Corporation_________________

ROYALTIES FOR DISTRIBUTION THROUGH RELEASE POINT OF SALE NETWORK:

<TABLE>
<CAPTION>
Product Name          Mfr. Part #   Version   Platform   Selling    Distributor    Royalty Paid    Serial Nos.    Trade
                                                          Price      Discount        To Vendor      Required?     marks
                                                                   (% off Price)
- -------------------------------------------------------------------------------------------------------------------------
<S>                   <C>           <C>       <C>        <C>       <C>             <C>             <C>           <C>
BlackICE              BI-002            1.0   Windows      ***            ***             ***   Yes           BlackICE
Defender                                      95/NT/98
- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------

- -------------------------------------------------------------------------------------------------------------------------
</TABLE>




Date Updated:            Vendor Signature:
             ---------                          --------------------------------

                         Distributor Signature:
                                                --------------------------------

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.
<PAGE>

                                   EXHIBIT D

                          POINT OF SALE PROVIDER TERMS


Each Point of Sale Provider Agreement between Distributor and a Point of Sale
Provider shall contain terms substantially similar in intent and legal effect to
the following:

1. Distribution Through Point of Sale Owned and/or Operated by Point of Sale
- ----------------------------------------------------------------------------
Provider
- --------

1.1   Territory. Point of Sale Provider will allow Distributor to distribute
      Products through Points of Sale owned and/or operated by Point of Sale
      Provider solely to End Users located in the Territory.

1.2   Preparation. Products shall be distributed only as prepared by
      Distributor, with all preparation, warranties, disclaimers and End User
      License Agreements intact. Point of Sale Provider will make copies of the
      current End User License Agreement available to End Users.

1.3   Product Returns. Point of Sale Provider agrees to honor any refund
      requests received from End Users purchasing Products through its Points of
      Sale pursuant to the terms of the End User License Agreement.

2. Other Issues
- ---------------

2.1   Support for Point of Sale Provider. Point of Sale Provider understands and
      acknowledges that Vendor will not provide any support direct to Point of
      Sale Provider and that any support required by Point of Sale Provider
      should be obtained from Distributor.

2.2   End User Warranties. Vendor will provide a warranty for the End Users of
      the Software as set forth in the End User License Agreement. Point of Sale
      Provider is not authorized to make any other warranties on Vendor's
      behalf.

2.3   DISCLAIMER. THE FOREGOING ARE THE ONLY WARRANTIES MADE BY VENDOR. VENDOR
      MAKES NO WARRANTIES TO POINT OF SALE PROVIDER AND SPECIFICALLY DISCLAIMS
      ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
      IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
      PURPOSE.

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.
<PAGE>

                                   EXHIBIT E

                       Vendor End User License Agreement
End User License Agreement is embedded in the software. (circle one)   Y  N

If "No", please include a hard copy and an electronic copy.

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.
<PAGE>

                                   EXHIBIT F

                              PRODUCT INFORMATION

Please provide separate information for each product in electronic format.  If
product information already exists in HTML format and is available for our use,
please provide the appropriate URL and graphics to your Release Account Manager.

Company Web Address:

Product Information:
 .  Full name of product:
 .  Product version number:
 .  Should version be displayed with title?:
 .  File size:

Product Description:
 .  Category (graphics, business, utility, game, etc):
 .  12 words) 1-2 Sentence grabber:
 .  (150 word minimum) Full product description:
 .  Short bulleted list of product features:
 .  Keywords (5 words or more):
Note: Keywords are used when customer performs a search for a type of product

Minimum System Requirements:
 .  Processor (CPU) Speed:
 .  Operating System:
 .  RAM:
 .  Hard disk space:
 .  CD-ROM speed (if applicable):
 .  Misc. hardware requirements:
 .  Any software requirements:

Note:  If this is a program for a Handheld or Palm device,
please also include system requirements for the 'host' (desktop) computer.
 .  Processor (CPU) Speed:
 .  Operating System:
 .  RAM:
 .  Hard disk space:

Graphics: (Please provide via E-Mail)
 .  Box Shot -- any image format in portrait deminsion, minimum size 100x120
   pixels.
 .  Company Logo (optional)

Any special notes about software title:

POINT OF SALE products:  Please indicate one PRIMARY and one SECONDARY Category
for each product.
 .  Business (home or corporate)
 .  Edutainment (Includes Games/Entertainment and Education)
 .  For Games, please select RSAC Game rating (V1 to V4, N1 to N4, L1 to L4)_____
 .  For Education, please select Educational Age rating: (e.g. Ages 4-7 or Ages
   7-12 or Ages 5-10, etc.)_____
 .  Graphics
 .  Web Design
 .  Multimedia
 .  Home
 .  Reference
 .  Internet
 .  PDA /Mobile Computing
 .  Utilities

[***] = CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED
SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH
RESPECT TO THE OMITTED PORTIONS.


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