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<PAGE> Exhibit 23.1 CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS We consent to the reference to our firm under the caption "Experts" and to the use of our report dated April 24, 2000, in Amendment No. 1 to the Registration Statement (Form S-1) and related Prospectus of Motive Communications, Inc. for the registration of shares of its common stock. /s/ Ernst & Young LLP Austin, Texas July 31, 2000
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