COTTER & CO
POS AM, 1997-03-26
HARDWARE
Previous: COTTER & CO, 8-K/A, 1997-03-26
Next: COTTON STATES LIFE INSURANCE CO /, 10-K, 1997-03-26



<PAGE>   1
   
   AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON MARCH 26, 1997
    
                                                  REGISTRATION NO.  333-18397
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
                                      
                       SECURITIES AND EXCHANGE COMMISSION
                           WASHINGTON, D.C.  20549

                           -----------------------

   
                           POST-EFECTIVE AMENDMENT
    

   
                                    NO. 2
    

                                   FORM S-4

                            REGISTRATION STATEMENT

                                    UNDER

                          THE SECURITIES ACT OF 1933

                           -----------------------

                               COTTER & COMPANY
            (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

                                   DELAWARE
        (STATE OR OTHER JURISDICTION OF INCORPORATION OR ORGANIZATION)

                                     5072
           (PRIMARY STANDARD INDUSTRIAL CLASSIFICATION CODE NUMBER)

                                  36-2099896
                     (I.R.S. EMPLOYER IDENTIFICATION NO.)

                          8600 WEST BRYN MAWR AVENUE
                            CHICAGO, IL 60631-3505
                                (773) 695-5000
 (ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE, OF
                  REGISTRANT'S PRINCIPAL EXECUTIVE OFFICES)
                                      
                               DANIEL A. COTTER
                    PRESIDENT AND CHIEF EXECUTIVE OFFICER
                               COTTER & COMPANY
                          8600 WEST BRYN MAWR AVENUE
                            CHICAGO, IL 60631-3505
                                (773) 695-5000
(NAME, ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                            OF AGENT FOR SERVICE)
                                      
                                  COPIES TO:
                                      
                            DANIEL T. BURNS, ESQ.
                               COTTER & COMPANY
                          8600 WEST BRYN MAWR AVENUE
                            CHICAGO, IL 60631-3505
                                (773) 695-6601
                             (773) 695-5465 (fax)
                                      
                          WILLIAM K. BLOMQUIST, ESQ.
                               ARNSTEIN & LEHR
                            120 S. RIVERSIDE PLAZA
                                  SUITE 1200
                            CHICAGO, IL 60606-3913
                                (312) 876-7128
                             (312) 876-0288 (fax)
                                      
   
    

      If any of the securities being registered on this Form are to be offered 
on a delayed or continuous basis pursuant to Rule 415 under the Securities Act 
of 1933, check the following box. / X /

   
    

- --------------------------------------------------------------------------------
<PAGE>   2

                                COTTER & COMPANY

                             CROSS REFERENCE SHEET

                     PURSUANT TO ITEM 501 OF REGULATION S-K


<TABLE>
<CAPTION>                                                            
         S-4 ITEM NUMBER AND HEADING                                      LOCATION IN PROSPECTUS
         ---------------------------                                      ----------------------
<S>                                                                       <C>
1.  Forepart of Registration Statement and Outside Front             
         Cover Page of Prospectus....................................     Facing Page of Registration Statement; Cross-Reference
                                                                          Sheet; Outside Front Cover Page
2.  Inside Front and Outside Back Cover Pages of                     
         Prospectus..................................................     Inside Front Cover Page; Available Information;
                                                                          Incorporation of Certain Documents by Reference;
                                                                          Outside Back Cover Page
3.  Risk Factors, Ratio of Earnings to Fixed Charges and             
         Other Information...........................................     Summary; Risk Factors
4.  Terms of the Transaction.........................................     Summary; The Merger; The Merger Agreement
5.  Pro Forma Financial Information..................................     Summary; Unaudited Pro Forma Consolidated Financial
                                                                          Statements; Notes to Unaudited Pro Forma Consolidated 
                                                                          Financial Statements
6.  Material Contacts with the Companies being Acquired..............     Summary; The Cotter Annual Meeting; the SCC Special
                                                                          Meeting; The Merger Agreement
7.  Additional Information Required for Reoffering by Persons        
         and Parties Deemed to be Underwriters.......................     Inapplicable
8.  Interests of Named Experts and Counsel...........................     Legal Matters
9.  Disclosure of Commission Position on Indemnification             
         for Securities Act Liabilities..............................     Inapplicable
10. Information with Respect to S-3 Registrants......................     Inapplicable
11. Incorporation of Certain Information by Reference................     Inapplicable
12. Information with Respect to S-2 or S-3 Registrants...............     Summary; Available Information; Incorporation of
                                                                          Certain Documents by Reference
13. Incorporation of Certain Information by Reference................     Available Information; Incorporation of Documents by
                                                                          Reference
14. Information with Respect to Registrants Other than               
         S-3 or S-2 Registrants......................................     Inapplicable
15. Information with Respect to S-3 Companies                             Inapplicable
16. Information with Respect to S-2 or S-3 Companies.................     Inapplicable
17. Information with Respect to Companies Other                      
         than S-3 or S-2 Companies...................................     Summary - The Companies; Selected Historical Financial
                                                                          Data; Business of SCC
18. Information if Proxies, Consents or Authorizations               
         are to be Solicited.........................................     The Merger Agreement
19. Information if Proxies, Consents or Authorizations               
         are not to be Solicited, or in an Exchange Offer............     Inapplicable
</TABLE>                                                             
                                                                     
 
<PAGE>   3
 
   
                                COTTER & COMPANY
    
   
                                      and
    
   
                      SERVISTAR COAST TO COAST CORPORATION
    
   
                                   SUPPLEMENT
    
   
                             dated March 26, 1997 to
    
   
            Joint Proxy Statement/Prospectus dated February 14, 1997
    
 
   
                    INCORPORATION OF DOCUMENTS BY REFERENCE
    
 
   
     The following document previously filed by Cotter with the Securities and
Exchange Commission pursuant to the Securities Exchange Act of 1934, as amended,
is hereby incorporated by reference into this Joint Proxy Statement/Prospectus.
    
 
   
          1. Cotter's Current Report on Form 8-K dated February 27, 1997.
    

   
          2. Amendment dated March 25, 1997 on Form 8-K/A to Cotter's Current
             Report on Form 8-K dated February 27, 1997. 
    
<PAGE>   4
 
                            [Cotter & Company Logo]
 
   
February 14, 1997
    
 
Dear Stockholder and Member:
 
     Your Cotter Management Team and I cordially invite you to attend the Annual
Meeting of Stockholders of Cotter & Company ("Cotter") to be held on April 1,
1997 at Rosemont Convention Center, 9301 West Bryn Mawr Avenue, Rosemont,
Illinois, commencing at 10:00 a.m., Chicago time. You will be asked to consider
and vote upon, among other things, a proposal to approve the Agreement and Plan
of Merger dated December 9, 1996 (the "Merger Agreement") by and between Cotter
& Company and ServiStar Coast to Coast Corporation, a Pennsylvania corporation
("ServiStar Coast"), the issuance of shares of common stock, $100 par value per
share, of Cotter & Company, and a proposal to approve amendments to Cotter &
Company's Amended and Restated Certificate of Incorporation, increasing the
number of authorized shares of Cotter Class A Common Stock to 750,000 shares and
Cotter Class B Common Stock to 4,000,000 shares, and eliminating cumulative
voting.
 
     Pursuant to the Merger Agreement, ServiStar Coast will merge with and into
Cotter (the "Merger") and each outstanding share of Common Stock, $100 par
value, and Series A Common Stock, $100 par value, of ServiStar Coast will be
converted into the right to receive one share of Cotter Class A Common Stock,
and each two outstanding shares of ServiStar Coast Preferred, par value $50,
will be converted into the right to receive one share of Cotter Class B Common
Stock. There will be a cash adjustment for any fractional shares of Class A
Common Stock or Class B Common Stock that would otherwise be issued. ServiStar
Coast shareholders owning in excess of 40 shares of ServiStar Coast Common Stock
(representing five stores), will have those excess shares purchased by Cotter,
at their $100 per share par value, in cash or by a credit against amounts owed
by those shareholders to ServiStar Coast in respect of shares of ServiStar Coast
Common Stock and ServiStar Coast Series A Stock. There are no shares of
ServiStar Coast Series A Stock issued or outstanding in connection with the
excess shares of ServiStar Coast Common Stock to be purchased by Cotter.
 
     This exchange will take place upon the effective date, July 1, 1997, and at
that time, the name of Cotter & Company will be changed to TruServ Corporation.
After the Merger, each Member will maintain a $6,000 investment in Class A
Common Stock per store, to a maximum of five stores. By approving the Merger,
you will be voting to increase your investment in Cotter with respect to the
same retail stores for which you have already made your existing investment.
There will be various ways to provide for the Class A Stock increase. One of
these ways will be to convert currently held Class B Stock.
 
     Your Cotter Management Team and I envision many anticipated benefits of the
Merger, but the main objectives are:
 
     - Improved retail opportunities
 
     - Strengthened wholesale market position
 
     - Lower cost of operation
 
     - Greater financial strength and improved asset utilization
 
     - Improved efficiencies in manufacturing
 
     - Better service levels
 
     - Faster technology development
 
     YOUR BOARD OF DIRECTORS HAS UNANIMOUSLY APPROVED THE TERMS OF THE MERGER
AGREEMENT, BELIEVES THAT THE TERMS OF THE MERGER AGREEMENT ARE FAIR, REASONABLE,
AND IN THE BEST INTEREST OF COTTER & COMPANY AND ITS
<PAGE>   5
 
STOCKHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT HOLDERS OF VOTING SHARES OF COTTER
& COMPANY COMMON STOCK VOTE FOR APPROVAL OF THE PROPOSED MERGER.
 
     The complete text of the Merger Agreement is attached as APPENDIX A to the
joint proxy statement and prospectus, which is also attached.
 
     In the required vote, Cotter Member/Stockholders must approve the Merger
Agreement by a majority of the total number of shares issued and outstanding,
which are entitled to vote. Accordingly, a failure to submit a proxy card, or to
vote in person at the meeting, could affect the voting on the Merger, as it will
have the same affect as a vote against approval of the Merger Agreement.
 
     It is important that your shares of stock be represented and voted at the
Annual Meeting. Therefore, please complete, sign, date and return your proxy
card as soon as possible, whether or not you plan to attend the meeting. You may
revoke your proxy at any time prior to its exercise by filing your written
notice of such revocation with the Secretary of Cotter or by signing and
delivering to the Secretary a proxy bearing a later date. In addition, you may
attend the meeting and vote your shares in person if you wish, even though you
have previously returned your proxy.
 
                                          Sincerely,
 
                                          [Daniel A. Cotter]
                                          Daniel A. Cotter
                                          President &
                                          Chief Executive Officer
<PAGE>   6
 
                                COTTER & COMPANY
                           8600 WEST BRYN MAWR AVENUE
                            CHICAGO, ILLINOIS 60631
 
                    NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
 
                                 APRIL 1, 1997
 
TO THE STOCKHOLDERS OF COTTER & COMPANY:
 
     The Annual Meeting of Stockholders of Cotter & Company, a Delaware
Corporation, will be held at the Rosemont Convention Center, 9301 West Bryn Mawr
Avenue, Rosemont, Illinois, Tuesday, April 1, 1997, at the hour of 10:00 in the
morning, local time, for the following purposes:
 
     1. To approve the Agreement and Plan of Merger, and related transactions,
        including amendment of the Amended and Restated Certificate of
        Incorporation; and
 
     2. To consider and act upon such further business as may properly come
        before the meeting or any adjournments thereof.
 
THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR THE PROPOSALS PRESENTED.
 
     Only holders of record of the Common Stock of the Company at the close of
business on February 10, 1997, will be entitled to notice of and to vote at said
meeting. The Proxy solicited by the Board will be voted in favor of (FOR) all
proposals unless a contrary decision is made by the Stockholders, and on all
other matters to come before the meeting, or any adjournments thereof, in the
discretion of the Proxies therein.
 
     STOCKHOLDERS WHO DO NOT EXPECT TO BE PRESENT AT THE ANNUAL MEETING IN
PERSON ARE ASKED TO SIGN, DATE, AND RETURN THE ENCLOSED PROXY TO THE COMPANY IN
THE ENCLOSED, STAMPED ENVELOPE, ADDRESSED TO COTTER & COMPANY, C/O HARRIS TRUST
AND SAVINGS, P.O. BOX 2702, CHICAGO, ILLINOIS 60690-9402.
 
                             YOUR VOTE IS IMPORTANT
 
     YOU ARE URGED TO SIGN, DATE AND RETURN YOUR PROXY WITHOUT DELAY, TO INSURE
ITS ARRIVAL IN TIME FOR THE MEETING. THIS WILL ENSURE THE PRESENCE OF A QUORUM
AT THE MEETING.
 
                                          By Order of the Board of Directors
 
                                          Daniel T. Burns Signature
                                          Daniel T. Burns
                                          Secretary
 
Chicago, Illinois
   
Date of Mailing: February 14, 1997
    
<PAGE>   7
 
                      SERVISTAR COAST TO COAST CORPORATION
                                      AND
 
                                COTTER & COMPANY
                             JOINT PROXY STATEMENT
                           -------------------------
 
                                COTTER & COMPANY
                                   PROSPECTUS
                           -------------------------
 
    This Joint Proxy Statement/Prospectus ("Joint Proxy Statement/Prospectus")
is being furnished to the holders of Voting Class A Common Stock, $100.00 par
value per share (the "Class A Common Stock") and Non-Voting Class B Common
Stock, $100.00 par value per share ("Class B Common Stock", together with the
Class A Common Stock, the "Cotter Stock" and following the Merger, as defined
below, the "TruServ Stock") of Cotter & Company, a Delaware corporation
("Cotter"), in connection with the solicitation of proxies by the Board of
Directors of Cotter for use at the Annual Meeting of Stockholders of Cotter to
be held at the Rosemont Convention Center, 9301 West Bryn Mawr Avenue, Rosemont,
Illinois, on April 1, 1997, commencing at 10:00 a.m., local time, and at any and
all adjournments or postponements thereof (the "Cotter Annual Meeting").
 
    This Joint Proxy Statement/Prospectus also is being furnished to the holders
of Common Stock, par value $100.00 per share ("SCC Common Stock"), Series A
Stock, par value $100.00 per share ("SCC Series A Stock") and Preferred Stock,
par value $50.00 per share ("SCC Preferred Stock", together with the SCC Common
Stock and the SCC Series A Stock, the "SCC Stock") of SERVISTAR COAST TO COAST
Corporation, a Pennsylvania corporation ("SCC"), in connection with the
solicitation of proxies by the Board of Directors of SCC for use at the Special
Meeting of Shareholders of SCC to be held at One ServiStar Way, East Butler,
Pennsylvania on April 1, 1997 at 10:00 a.m., local time, and at any and all
adjournments or postponements thereof (the "SCC Special Meeting"). Stockholders
of Cotter and Shareholders of SCC are also sometimes referred to as "Members" of
their respective organizations.
 
    MEMBERS WHO BELONG TO BOTH COTTER AND SCC WILL RECEIVE TWO COPIES OF THIS
JOINT PROXY STATEMENT/PROSPECTUS AND RELATED PROXIES. PLEASE VOTE BOTH PROXIES
IN FAVOR OF THE MATTERS DESCRIBED HEREIN.
 
    This Joint Proxy Statement/Prospectus relates to the Agreement and Plan of
Merger, dated as of December 9, 1996 (the "Merger Agreement"), by and between
Cotter and SCC, pursuant to which SCC will be merged with and into Cotter (the
"Merger") and Cotter will be the surviving corporation, thereafter known as
TruServ Corporation ("TruServ"). A copy of the Merger Agreement is attached as
APPENDIX A to this Joint Proxy Statement/Prospectus. In the Merger, each
outstanding share of SCC Common Stock and SCC Series A Stock will be converted
into the right to receive one fully paid and nonassessable share of TruServ
Class A Common Stock and each two outstanding shares of SCC Preferred Stock will
be converted into the right to receive one fully paid and non-assessable share
of TruServ Class B Common Stock, except that holders of more than forty shares
of SCC Common Stock will have such excess shares canceled and be paid the par
value thereof, either in cash or by a credit against amounts owed by those
Shareholders to SCC in respect of shares of SCC Common Stock and SCC Series A
Stock. No fractional shares of TruServ Stock will be issued. Cash will be
delivered in lieu of fractional shares.
 
    Consummation of the Merger is subject to various conditions, including
approval and adoption of the Merger Agreement and the transactions contemplated
thereby (i) by the favorable vote of a majority of the votes cast by the holders
of each class or series of shares of outstanding capital stock of SCC entitled
to vote thereon at a Shareholders meeting at which a quorum is present, and (ii)
by the favorable vote of a majority of the shares of outstanding capital stock,
or where applicable, classes thereof, of Cotter entitled to vote thereon. At the
Cotter Annual Meeting, and as part of the Merger Proposal, Cotter Stockholders
will also be asked to approve an Amended and Restated Certificate of
Incorporation of Cotter which, among other things, increases the number of
authorized shares of TruServ Class A Common Stock to 750,000 shares and the
number of TruServ Class B Common Stock to 4,000,000 shares, eliminates
cumulative voting, eliminates required uniform ownership of TruServ Class A
Common Stock and changes the corporate name to "TruServ Corporation" as well as
voting on the adoption of a new form of Retail Member Agreement and amended
By-Laws.
 
    This Joint Proxy Statement/Prospectus also constitutes a prospectus of
Cotter for the issuance of up to 692,230 shares of TruServ Class A Common Stock,
to be issued in connection with the Merger.
 
   
    All information contained in this Joint Proxy Statement/Prospectus with
respect to Cotter has been provided by Cotter. All information contained in this
Joint Proxy Statement/Prospectus with respect to SCC has been provided by SCC.
This Joint Proxy Statement/Prospectus and the accompanying forms of proxy are
first being mailed to Stockholders of Cotter and Shareholders of SCC on or about
February 14, 1997. A Stockholder or Shareholder who has given a proxy may revoke
it in the manner hereinafter described at any time prior to its exercise. See
"The Cotter Annual Meeting -- Record Date; Voting Rights; Proxies" and "The SCC
Special Meeting -- Record Date; Voting Rights; Proxies."
    
 
      SEE "RISK FACTORS" BEGINNING ON PAGE 11 FOR CERTAIN INFORMATION THAT
SHOULD BE CONSIDERED BY BOTH COTTER STOCKHOLDERS AND SCC SHAREHOLDERS.
 
    IF YOU NEED ASSISTANCE IN VOTING YOUR PROXY, COTTER MEMBERS SHOULD CALL
HARRIS TRUST AND SAVINGS BANK, AT 1-312-461-5527 AND SCC MEMBERS SHOULD CALL
WENDY M. ROUDA AT 1-412-477-4000.
 
                           -------------------------
 
  THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND
 EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION NOR HAS THE SECURITIES
   AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED UPON THE
 ACCURACY OR ADEQUACY OF THIS PROXY STATEMENT/PROSPECTUS. ANY REPRESENTATION TO
                      THE CONTRARY IS A CRIMINAL OFFENSE.
 
                           -------------------------
 
   
    The date of this Joint Proxy Statement/Prospectus is February 14, 1997.
    
<PAGE>   8
 
                             AVAILABLE INFORMATION
 
     Cotter has filed with the Securities and Exchange Commission (the
"Commission") a Registration Statement on Form S-4 (including all amendments,
exhibits, annexes and schedules thereto, the "Registration Statement"), pursuant
to the Securities Act of 1933, as amended (the "Securities Act"), and the rules
and regulations promulgated thereunder, covering the Cotter Class A Common
Stock. This Joint Proxy Statement/Prospectus does not contain all of the
information set forth in the Registration Statement, certain parts of which are
omitted in accordance with the rules and regulations of the Commission. For
further information, reference is hereby made to the Registration Statement.
Statements made in this Joint Proxy Statement/Prospectus as to the contents of
any contract, agreement or other document are not necessarily complete. With
respect to each such contract, agreement or other document filed as an exhibit
to the Registration Statement or incorporated by reference herein, reference is
made to the exhibit for a more complete description of the matters involved, and
each such statement shall be deemed qualified in its entirety by such reference.
The Registration Statement, including exhibits filed as a part thereof, is
available at the Commission for inspection and copying as set forth below.
 
     Cotter is subject to the informational requirements of the Securities
Exchange Act of 1934, as amended (the "Exchange Act"), and in accordance
therewith files reports and other information with the Commission. Such reports
and other information may be inspected and copied at the public reference
facilities maintained by the Commission at Room 1024, Judiciary Plaza, 450 Fifth
Street, N.W., Washington, D.C. 20549 and at the following Regional Offices of
the Commission: Chicago Regional Office, Citicorp Center, 500 West Madison
Street, Suite 1400, Chicago, Illinois 60661-2511; and New York Regional Office,
7 World Trade Center, Suite 1300, New York, New York 10048. Copies of such
materials can be obtained at prescribed rates from the Public Reference Section
of the Commission at Judiciary Plaza, 450 Fifth Street, N.W., Washington, D.C.
20549. Such reports and other information may also be obtained from the
Commission's Web site which is maintained at http://www.sec.gov.
 
                          REPORTS TO SECURITY HOLDERS
 
     Each year Cotter distributes to its Members an annual report containing
consolidated financial statements reported upon by a firm of independent
auditors. Cotter may, from time to time, also furnish to its Members interim
reports, as determined by management.
 
     THIS JOINT PROXY STATEMENT/PROSPECTUS INCORPORATES BY REFERENCE DOCUMENTS
RELATING TO COTTER THAT ARE NOT PRESENTED HEREIN OR DELIVERED HEREWITH. COTTER
WILL PROVIDE WITHOUT CHARGE TO ANY PERSON TO WHOM THIS JOINT PROXY
STATEMENT/PROSPECTUS IS DELIVERED, INCLUDING ANY BENEFICIAL OWNER OF COTTER
STOCK OR SCC STOCK, UPON WRITTEN OR ORAL REQUEST OF SUCH PERSON, A COPY OF ANY
OR ALL SUCH DOCUMENTS RELATING TO COTTER (OTHER THAN EXHIBITS TO SUCH DOCUMENTS
THAT ARE NOT SPECIFICALLY INCORPORATED HEREIN BY REFERENCE). WRITTEN REQUESTS
FOR SUCH DOCUMENTS SHOULD BE DIRECTED TO KERRY J. KIRBY, VICE PRESIDENT,
TREASURER AND CHIEF FINANCIAL OFFICER, COTTER & COMPANY, 8600 WEST BRYN MAWR
AVENUE, CHICAGO, ILLINOIS 60631-3505; AND TELEPHONE REQUESTS MAY BE MADE TO MR.
KIRBY AT 773-695-5000. IN ORDER TO ENSURE TIMELY DELIVERY OF THE DOCUMENTS, ANY
REQUESTS SHOULD BE MADE BY MARCH 15, 1997. COPIES OF DOCUMENTS SO REQUESTED WILL
BE SENT BY FIRST CLASS MAIL, POSTAGE PAID, WITHIN ONE BUSINESS DAY OF THE
RECEIPT OF SUCH REQUEST.
 
                           ANNUAL REPORT ON FORM 10-K
 
   
     This Joint Proxy Statement/Prospectus is accompanied by a copy of Cotter's
Annual Report on Form 10-K for the fiscal year ended December 30, 1995. As soon
as available, Cotter will distribute a copy of its audited financial statements
for the fiscal year ended December 28, 1996 to each recipient of this Joint
Proxy Statement/Prospectus.
    
 
                                        i
<PAGE>   9
 
                    INCORPORATION OF DOCUMENTS BY REFERENCE
 
     The following documents previously filed by Cotter with the Commission
pursuant to the Exchange Act are hereby incorporated by reference into this
Joint Proxy Statement/Prospectus.
 
     1. Cotter's Annual Report on Form 10-K for the year ended December 30,
        1995;
 
     2. Cotter's Quarterly Reports on Form 10-Q for the quarters ended March 30,
        1996, June 29, 1996 and September 28, 1996; and
 
     3. Cotter's Current Report on Form 8-K dated December 12, 1996.
 
   
     Any statement contained in a document incorporated or deemed to be
incorporated by reference herein shall be deemed to be modified or superseded
for purposes of this Joint Proxy Statement/Prospectus to the extent that a
statement contained herein modifies or supersedes such statement. Any such
statement so modified or superseded shall not be deemed, except as so modified
or superseded, to constitute a part of this Joint Proxy Statement/Prospectus.
    
 
     NO PERSON IS AUTHORIZED TO GIVE ANY INFORMATION OR TO MAKE ANY
REPRESENTATIONS WITH RESPECT TO THE MATTERS DESCRIBED IN THIS JOINT PROXY
STATEMENT/PROSPECTUS OTHER THAN THOSE CONTAINED HEREIN OR IN THE DOCUMENTS
INCORPORATED BY REFERENCE HEREIN. ANY INFORMATION OR REPRESENTATIONS WITH
RESPECT TO SUCH MATTERS NOT CONTAINED HEREIN OR THEREIN MUST NOT BE RELIED UPON
AS HAVING BEEN AUTHORIZED BY COTTER OR SCC. THIS JOINT PROXY
STATEMENT/PROSPECTUS DOES NOT CONSTITUTE AN OFFER TO SELL, OR A SOLICITATION OF
AN OFFER TO BUY, SECURITIES, OR THE SOLICITATION OF A PROXY, IN ANY JURISDICTION
TO OR FROM ANY PERSON TO OR FROM WHOM IT IS UNLAWFUL TO MAKE SUCH OFFER,
SOLICITATION OF AN OFFER OR PROXY SOLICITATION IN SUCH JURISDICTION. NEITHER THE
DELIVERY OF THIS JOINT PROXY STATEMENT/PROSPECTUS NOR ANY SALE MADE HEREUNDER
SHALL, UNDER ANY CIRCUMSTANCES, CREATE ANY IMPLICATION THAT THERE HAS BEEN NO
CHANGE IN THE AFFAIRS OF COTTER OR SCC SINCE THE DATE HEREOF OR THAT THE
INFORMATION IN THIS JOINT PROXY STATEMENT/PROSPECTUS OR IN THE DOCUMENTS
INCORPORATED BY REFERENCE HEREIN IS CORRECT AS OF ANY TIME SUBSEQUENT TO THE
DATES HEREOF OR THEREOF.
                           -------------------------
 
                                       ii
<PAGE>   10
 
                               TABLE OF CONTENTS
 
<TABLE>
<CAPTION>
                                          PAGE
                                          ----
<S>                                       <C>
AVAILABLE INFORMATION.................      i
REPORTS TO SECURITY HOLDERS...........      i
ANNUAL REPORT ON FORM 10-K............      i
INCORPORATION OF DOCUMENTS BY
  REFERENCE...........................     ii
SUMMARY...............................      1
  The Companies.......................      1
  The Meetings........................      3
  Common Preference Stock, Series
     AA...............................      4
  PBCL Section 1906 Requirements......      4
  Surrender of Stock Certificates.....      4
  Recommendations of the Boards of
     Directors........................      5
  Risk Factors........................      5
  The Merger..........................      5
  Opinion of Financial Advisor........      7
  Conflicts of Interest...............      7
  Certain Federal Income Tax
     Consequences.....................      8
  Comparative Rights of
     Stockholders.....................      8
  Comparative Per Share Prices and
     Dividend Policies................      8
  Selected Historical Financial
     Data.............................      9
  Comparative Per Share Data..........     10
RISK FACTORS..........................     11
  Uncertainties Associated with the
     Integration of Cotter and SCC....     11
  Uncertain Impact of Growth..........     11
  Impact of Increasing Competition and
     Market Changes...................     11
  Potential Loss of Members...........     11
  Volatility of Merchandise and
     Inventory Prices.................     12
  Difficulties in Integrating
     Information Management and
     Technology
     Systems..........................     12
  Impact of Environmental Issues......     12
  Difficulties of Combining
     Distribution Facilities and
     Systems Operations...............     12
  Regional Variations in Marketing
     Opportunities....................     12
  Commonization.......................     12
  Impact of Franchising and Licensing
     Laws.............................     13
BUSINESS OF COTTER & COMPANY..........     14
  General.............................     14
  Patronage Dividends.................     16
  Payment of Patronage Dividends in
     Accordance with the Internal
     Revenue Code.....................     17
</TABLE>
 
<TABLE>
<CAPTION>
                                          PAGE
                                          ----
<S>                                       <C>
BUSINESS OF SCC.......................     19
  General.............................     19
  Patronage Dividends.................     20
THE COTTER ANNUAL MEETING.............     21
  Purpose of the Cotter Annual
     Meeting..........................     21
  Record Date; Voting Rights;
     Proxies..........................     21
  Solicitation of Proxies.............     21
  Quorum..............................     22
  Required Vote.......................     22
THE SCC SPECIAL MEETING...............     23
  Purpose of the SCC Special
     Meeting..........................     23
  Record Date; Voting Rights;
     Proxies..........................     23
  Solicitation of Proxies.............     23
  Quorum..............................     23
  Required Vote.......................     24
  PBCL Section 1906 Provisions;
     Special Treatment................     24
THE MERGER............................     25
  General.............................     25
  Effective Time......................     25
  Conversion of Shares; Procedures for
     Exchange of Certificates.........     26
  Notification of By-Law Consent and
     Its Significance.................     26
  Retail Member Agreement; Franchise
     and License Agreements...........     27
  Private Labels......................     29
  Retail Conversion Funds Agreement...     29
  Background of the Merger............     29
  Recommendation of the Cotter Board;
     Reasons for the Merger...........     30
  The Merger..........................     30
  Cumulative Voting...................     31
  Per Store Class A Common Stock
     Ownership Requirements...........     31
  Increase in Authorized Shares of
     Cotter Stock.....................     31
  Recommendation of the SCC Board;
     Reasons for the Merger...........     31
  Opinions of William Blair & Company,
     LLC..............................     32
  Conflicts of Interest...............     34
  Agreements With Respect to
     Directors........................     34
  Indemnification and Insurance.......     35
  Certain Federal Income Tax
     Consequences.....................     35
  Accounting Treatment................     38
  Regulatory Approvals................     39
THE MERGER AGREEMENT..................     40
  The Merger..........................     40
</TABLE>
 
                                       iii
<PAGE>   11
 
   
<TABLE>
<CAPTION>
                                          PAGE
                                          ----
<S>                                       <C>
  Effective Time of the Merger........     40
  Additional Stock Purchases..........     40
  Additional Rights and Obligations...     41
  Conversion of Securities............     41
  Representations and Warranties......     42
  Certain Covenants...................     42
  No Solicitation.....................     43
  Certain Employee Benefit Plan
     Matters..........................     43
  Director and Officer
     Indemnification..................     44
  Management After the Merger.........     44
  Long-Term Performance Cash Awards...     45
  Cotter Defined Benefit Retirement
     Plans............................     45
  SCC Defined Benefit Retirement
     Plans............................     47
  Patronage Dividends After the
     Merger...........................     48
  Operations After the Merger.........     48
  Store Competition...................     49
  Conditions..........................     49
  Termination.........................     49
  Amendment; Waiver...................     50
  Expenses............................     50
COMPARATIVE PER SHARE PRICES AND
  DIVIDEND POLICIES...................     50
UNAUDITED PRO FORMA CONSOLIDATED
  FINANCIAL STATEMENTS................     51
COTTER UNAUDITED QUARTERLY FINANCIAL
  INFORMATION.........................     56
SCC HISTORICAL FINANCIAL STATEMENTS...     63
SCC MANAGEMENT'S DISCUSSION AND
  ANALYSIS OF FINANCIAL CONDITION AND
  RESULTS OF OPERATIONS...............     77
COMPARISON OF STOCKHOLDER RIGHTS......     79
  General.............................     79
  Common Stock -- Cotter/TruServ......     79
  SCC Common Stock and Series A
     Stock............................     81
</TABLE>
    
 
   
<TABLE>
<CAPTION>
<S>                                       <C>
  SCC Preferred Stock.................     81
  Dividends...........................     82
  Election and Number of Directors;
     Filling Vacancies; Removal.......     82
  Stockholders Meetings...............     83
  Limitation of Liability of
     Directors........................     83
  Indemnification of Directors
     and Officers.....................     84
  Dissenters' Rights..................     84
  Inspection of Stockholder List......     85
  Loans to Officers and Employees.....     85
  Dissolution.........................     85
  Dissenters Rights for Special Class
     of SCC Stock.....................     85
PROPOSAL NO. 1........................     86
PROPOSAL NO. 2........................     86
OTHER MATTERS.........................     87
LEGAL AND TAX MATTERS.................     87
EXPERTS...............................     87
STOCKHOLDER PROPOSALS.................     87
APPENDIX A -- AGREEMENT AND PLAN OF
  MERGER..............................    A-1
APPENDIX B -- FAIRNESS OPINIONS OF
  WILLIAM BLAIR & COMPANY, L.L.C. ....    B-1
APPENDIX C -- FORM OF NEW RETAIL
  MEMBER AGREEMENT....................    C-1
APPENDIX D -- BY-LAWS OF TRUSERV......    D-1
APPENDIX E -- AMENDED AND RESTATED
  COTTER CERTIFICATE OF
  INCORPORATION.......................    E-1
APPENDIX F -- DISSENTERS RIGHTS
  PROVISIONS..........................    F-1
</TABLE>
    
 
                                       iv
<PAGE>   12
 
                                    SUMMARY
 
     The following is a summary of certain information contained elsewhere in
this Joint Proxy Statement/Prospectus, the Appendices hereto and documents
incorporated by reference herein. This summary does not contain a complete
statement of any material information relating to the Merger Agreement, the
Merger and the other matters discussed herein and is subject to, and is
qualified in its entirety by, the more detailed information and financial
statements contained or incorporated by reference in this Joint Proxy
Statement/Prospectus. Stockholders of Cotter and Shareholders of SCC should read
carefully this Joint Proxy Statement/Prospectus in its entirety. Certain
capitalized terms used in this summary are defined elsewhere in this Joint Proxy
Statement/Prospectus.
 
     This Joint Proxy Statement/Prospectus and the documents incorporated herein
by reference contain forward-looking statements about future results that are
subject to risks and uncertainties. Cotter's and SCC's actual results may differ
significantly from the results discussed in the forward-looking statements.
Factors that might cause such a difference include, but are not limited to,
those discussed in "Risk Factors."
 
THE COMPANIES
 
     Cotter & Company. Cotter was organized as a Delaware corporation in 1953.
Upon its organization, it succeeded to the business of Cotter & Company, an
Illinois corporation organized in 1948. Cotter's principal executive offices are
located at 8600 West Bryn Mawr Avenue, Chicago, Illinois, 60631-3505. The
telephone number is (773) 695-5000. Cotter is a Member-owned wholesaler of
hardware and related merchandise. It has historically been the largest
cooperative wholesaler of hardware and related merchandise in the United States.
Cotter also manufactures paint and paint applicators. For reporting purposes,
Cotter operates in a single industry as a Member-owned wholesaler cooperative.
 
     Cotter serves approximately 5,400 True Value(R) Hardware Stores throughout
the United States. Primary concentrations of Members exist in California
(approximately 7%), Illinois and New York (approximately 6% each), Pennsylvania
and Texas (approximately 5% each) and Michigan and Wisconsin (approximately 4%
each).
 
     Cotter's Class A Common Stock is owned exclusively by retailers of hardware
and related merchandise, who are Members of Cotter. The Cotter Class A Common
Stock (which is the sole voting stock) is currently offered only in ten (10)
share units, and no party may acquire more than one unit. Effective upon the
Merger described herein, such stock will be offered only in sixty (60) share
units and no party may acquire more than five units (at the rate of one unit per
Store (as hereinafter defined)). Therefore, at the Effective Time (as
hereinafter defined), each Cotter Member will be required to purchase fifty (50)
additional shares of Cotter Class A Common Stock at their par value ($100.00 per
share) or an aggregate of $5,000.00, for such Member's first Store and sixty
(60) additional shares of Cotter Class A Common Stock at their par value
($100.00 per share) or an aggregate of $6,000.00, for each of his or her second,
third, fourth and fifth Stores. By approving the Merger, Cotter Members will be
voting to increase their investment in Cotter with respect to the same retail
stores for which they have already made their existing investment. Payment for
the foregoing purchases may be made, at the election of the purchasing Cotter
Member, (i) in cash and in full immediately upon the Effective Time or (ii) by
surrendering Class B Common Stock (at its par value of $100 per share), and, to
the extent such purchasing Cotter Member does not possess sufficient Class B
Common Stock to satisfy such obligation, by surrendering Cotter Patronage
Dividend Promissory (Subordinated) notes. If not otherwise elected by the Cotter
Member in writing prior to the Effective Time, such Cotter Member will be deemed
to have elected to surrender Class B Common Stock, to the extent available
therefor, and in satisfaction of any deficiency, to surrender Patronage Dividend
Promissory (Subordinated) Notes. In the event any Cotter Member does not have
sufficient Patronage Dividend Promissory (Subordinated) Notes or Class B Common
Stock sufficient to satisfy his or her obligations, any remaining deficiency
must be paid in cash in sixty (60) equal monthly installments. See "The Merger
Agreement -- Additional Stock Purchases" below.
 
     The Class B Common Stock, which is non-voting stock, is issuable only in
connection with the Members' patronage dividends (see "Patronage Dividends"
below).
                                        1
<PAGE>   13
 
     Membership entitles a Cotter Member to use certain Cotter trademarks and
trade names, including the federally registered True Value(R) collective
membership mark indicating membership in "True Value(R) Hardware Stores".
Generally speaking, after the Merger former Cotter Members and former SCC
Members will continue to conduct their businesses under the same retail banners
as before the Merger, except to the extent permitted by TruServ on a case by
case basis. As soon as permitted by anticipated operating synergies, those
Members and new Members joining TruServ after the Merger will have access to all
private labels, except with respect to paint, mower and outdoor power equipment,
the private labels of which will be limited to use by their respective retail
organizations.
 
     For information concerning the right to use True Value(R) and other
trademarks after the Effective Time of the Merger, see "The Merger -- Private
Labels" below. Membership also entitles the Member to receive annual patronage
dividends based upon the Member's purchases from Cotter. In accordance with
Cotter's By-Laws and Retail Member Agreement (the "Retail Member Agreement"),
the annual patronage dividend is paid to Members out of the gross margins from
operations and other patronage source income, after deduction for expenses,
reserves and provisions authorized by the Board of Directors.
 
     As used herein, the term "Cotter" refers to Cotter & Company and its
subsidiaries, unless the context otherwise requires.
 
     SERVISTAR COAST TO COAST Corporation. SERVISTAR COAST TO COAST Corporation
(hereinafter "SCC" shall refer to SERVISTAR COAST TO COAST Corporation and its
subsidiaries) began operations in 1910 in Pittsburgh, Pennsylvania as American
Hardware Supply Company. It was incorporated on February 15, 1935 under the laws
of the Commonwealth of Pennsylvania. Its executive offices are now located at
One SERVISTAR Way, East Butler, Pennsylvania 16029, and the telephone number at
that address is (412) 283-4567. It presently has distribution centers at
Brookings, South Dakota; East Butler, Pennsylvania; Charleston, Illinois; Ft.
Smith, Arkansas; Greenville, South Carolina; Parkesburg, Pennsylvania;
Springfield, Oregon; and Westfield, Massachusetts.
 
     SCC operates substantially in one industry segment, as a marketing and
purchasing cooperative for its approximately 4800 Member-dealers. Effective as
of July 1, 1996, SERVISTAR Corporation merged with Coast to Coast Stores, Inc.,
also a hardware purchasing cooperative, to form SCC as the surviving
corporation, integrating those two companies which had been affiliated since
1990. SCC's subsidiaries provide trucking and warehousing support through
Advocate Services, Inc., provide convention exhibitor services through Total
Exposition Concepts, Inc., and manufacture paints and coatings through KCI
Coatings, Inc.
 
     Member-dealers of SCC operate SERVISTAR Hardware Stores, SERVISTAR
Lumberyards, SERVISTAR Home Centers, Coast to Coast Hardware Stores, Coast to
Coast Home & Auto Stores, Grand Rental Stations, Taylor Rental Centers, Home &
Garden Showplaces and INDUSERVE Supply Distributors throughout the United
States. Each Member-dealer of SCC owns eight (8) shares of voting SCC Common
Stock and fifty-two (52) shares of non-voting SCC Series A Stock for each retail
location, up to five (5) locations. Member-dealers also currently own eight (8)
shares of SCC Common Stock for each retail location in excess of five (5). The
Common Stock and Series A Stock of SCC has a par value of $100 per share.
Effective upon the Merger described herein, Member-dealers which have more than
five (5) retail locations will have their shares of SCC Common Stock in excess
of forty (40) shares, representing retail locations in excess of five (5),
redeemed. SCC Preferred Stock is issuable only in connection with the
Member-dealers' patronage dividends (see "Patronage Dividends" below). Patronage
dividends are paid to Member-dealers out of gross margins from operations and
other patronage source income, after deductions for expenses, reserves and other
amounts authorized by the Board of Directors of SCC.
 
     Each SCC Member-dealer enters into an agreement to use certain SCC
trademarks and trade names, including SERVISTAR and Coast to Coast and other
proprietary marks of SCC pertaining to a particular Member's business.
 
                                        2
<PAGE>   14
 
THE MEETINGS
 
     Time, Place and Date. The Annual Meeting of Stockholders of Cotter will be
held at the Rosemont Convention Center, 9301 West Bryn Mawr Avenue, Rosemont,
Illinois, on April 1, 1997, at 10:00 a.m., Local Time (including any and all
adjournments or postponements thereof, the "Cotter Annual Meeting").
 
     A Special Meeting of Shareholders of SCC will be held at One ServiStar Way,
East Butler, Pennsylvania, on April 1, 1997, at 10:00 a.m., Local Time
(including any and all adjournments or postponements thereof, the "SCC Special
Meeting").
 
     Purpose of the Meetings. At the Cotter Annual Meeting, holders of Cotter
Class A Common Stock will be asked to consider and vote upon a proposal to
approve the Merger Agreement, a copy of which is attached to this Joint Proxy
Statement/Prospectus as APPENDIX A, including the issuance of the shares of
Cotter Stock pursuant to the Merger Agreement, amendment and restatement of the
Cotter Certificate of Incorporation as set forth in the Merger Agreement,
ratification of revised By-Laws for TruServ, and ratification of the revised
form of the Cotter Retail Member Agreement as set forth in the Merger Agreement
(the "Merger Proposal"). The Amended and Restated Certificate of Incorporation
of Cotter will, among other things, increase the number of authorized shares of
Cotter Class A Common Stock to 750,000 shares and the number of Cotter Class B
Common Stock to 4,000,000 shares, eliminate cumulative voting, eliminate the
requirement that all Cotter Stockholders own the same number of shares of Cotter
Class A Common Stock and change the name of Cotter to TruServ Corporation
("TruServ"). At the same meeting, holders of Cotter Class B Common Stock will be
asked to consider and vote upon approving the increase in the number of
authorized shares of Cotter Class B Common Stock to 4,000,000 shares. By
approving the Merger, Cotter Members will be voting to increase their investment
in Cotter with respect to the same retail stores for which they have already
made their existing investment.
 
     AT THE SCC SPECIAL MEETING, HOLDERS OF SCC STOCK WILL BE ASKED TO CONSIDER
AND VOTE UPON A PROPOSAL TO APPROVE THE MERGER AGREEMENT AND APPROVE A NEW
RETAIL MEMBER AGREEMENT. See "The Merger," "The Merger Agreement," "Proposal No.
1."
 
     All shares of Cotter and SCC Stock represented by properly executed proxies
will be voted at the respective Cotter and SCC meetings in accordance with the
directions on the proxies, unless such proxies have been previously revoked. If
no direction is indicated, the shares will be voted FOR the Merger Proposal. Any
Cotter Stockholder or SCC Shareholder giving a proxy may revoke his or her proxy
at any time before its exercise at the Cotter Annual Meeting or the SCC Special
Meeting, as the case may be, by (1) filing written notice of such revocation
with the Secretary of Cotter or SCC, as the case may be, or (2) as to Cotter,
signing and delivering to the Secretary of Cotter a proxy bearing a later date.
However, the mere presence at the Annual or Special Meeting of a Cotter
Stockholder or SCC Shareholder who has delivered a valid proxy will not in and
of itself revoke that proxy. See "The Cotter Annual Meeting -- Record Date;
Voting Rights; Proxies" and "The SCC Special Meeting -- Record Date; Voting
Rights; Proxies."
 
     Votes Required; Record Date. Approval of the Merger Proposal requires the
affirmative vote of the holders of a majority of the outstanding shares of
Cotter Class A Common Stock. Holders of Class A Common Stock are entitled to one
vote per share on all matters. Approval of the proposal to increase the maximum
authorized amount of Class B Common Stock requires the affirmative vote of the
holders of a majority of the outstanding shares of Class B Common Stock. Holders
of Class B Common Stock are entitled to one vote per share on such proposal.
Only holders of Cotter Stock at the close of business on February 10, 1997 (the
"Cotter Record Date") are entitled to notice of and to vote at the Cotter Annual
Meeting. See "The Cotter Annual Meeting."
 
     As of November 23, 1996, directors and executive officers of Cotter and
their affiliates were beneficial owners of an aggregate of 150 shares of Cotter
Class A Common Stock and 17,734 shares of Cotter Class B Common Stock, or
approximately 0.3% of the 48,520 shares of Cotter Common Class A Stock and
approximately 1.7% of the 1,040,283 shares of the Cotter Class B Common Stock
that were issued and
                                        3
<PAGE>   15
 
outstanding as of such date. Each of the directors and executive officers of
Cotter has indicated an intention to vote all shares of Cotter Stock
beneficially owned by him or her in favor of approval of the Merger Proposal.
 
     Consummation of the Merger also requires approval of the proposal to adopt
the Merger Agreement by the affirmative vote of a majority of the votes cast by
the holders of each class or series of shares of outstanding capital stock of
SCC entitled to vote thereon at the SCC Special Meeting provided that a quorum
is present in accordance with the Pennsylvania Business Corporation Law
("PBCL"). Holders of SCC Common Stock are entitled to one vote per share and
holders of SCC Series A Stock and SCC Preferred Stock will be permitted one vote
per share on the proposal to approve the Merger Agreement. Only holders of SCC
Stock at the close of business on January 17, 1997 (the "SCC Record Date") are
entitled or permitted to notice of and to vote (except as provided below) at the
SCC Special Meeting. See "The SCC Special Meeting." As of the SCC Record Date,
directors of SCC and their affiliates were beneficial owners of an aggregate of
264 shares of SCC Common Stock, 1,560 shares of SCC Series A Stock and 38,365
shares of SCC Preferred Stock, or approximately 0.7% of the 37,552 shares of SCC
Common Stock, approximately 0.7% of the 224,796 shares of SCC Series A Stock and
approximately 1.8% of the 2,167,504 shares of the SCC Preferred Stock that were
issued and outstanding as of such date. Each of the directors of SCC has
indicated an intention to vote all shares of SCC Stock beneficially owned by him
or her in favor of approval of the Merger Proposal. None of SCC's executive
officers own any shares of SCC Stock.
 
COMMON PREFERENCE STOCK, SERIES AA
 
     At the SCC Record Date, there were also approximately 8,000 shares of SCC
Common Preference Stock Series AA ("Series AA Stock") issued, which shares were
issued solely to facilitate the merger of an SCC subsidiary, Speer Hardware
Company ("Speer"), into SCC effective January 1, 1997. These shares will either
be converted into SCC Common Stock, SCC Series A Stock, or SCC Preferred Stock,
or will be converted to the right to receive cash, on or before January 31,
1997. There were approximately 105 members of Speer, approximately 60 of which
were also SCC Members. Pursuant to the PBCL, the holders of Series AA Stock are
entitled to notice of the SCC Special Meeting because they held such shares on
the Record Date, but are not entitled to vote at such meeting, nor are they
entitled to dissenters rights.
 
PBCL SECTION 1906 REQUIREMENTS
 
     Holders of SCC Common Stock who own more than five (5) retail locations own
more than forty (40) shares of SCC Common Stock, at the rate of eight (8) shares
of SCC Common Stock for each retail location (the "Special Class"). The Special
Class of holders of SCC Common Stock will have their shares of SCC Common Stock
in excess of forty (40) canceled and the par value thereof paid to such holders
by TruServ promptly after the Effective Time (the "Special Treatment"). The
Special Treatment of the Special Class must be authorized by a majority of the
votes cast by the holders of SCC Stock, and by a majority of the votes cast by
the holders of the SCC Common Stock. Upon approval of the provision for Special
Treatment, the Special Class only shall be entitled to dissenter's rights as
described hereinafter.
 
SURRENDER OF STOCK CERTIFICATES
 
     Cotter has authorized Harris Trust and Savings Bank to act as Exchange
Agent under the Merger Agreement (the "Exchange Agent"). SCC issues transaction
statements ("Transaction Statements") in lieu of stock certificates, although
there may be some SCC Shareholders who have stock certificates from many years
ago, when such certificates were still issued. Any shares represented by such
certificates, however, have been included on the Transaction Statements.
Therefore, any certificates still in the possession of SCC Shareholders need not
be forwarded to TruServ. In the event that any certificates are presented to
TruServ, such certificates shall not entitle the holder to any shares of TruServ
or to any other rights, since the shares represented by such certificates will
have been reflected on a Transaction Statement, and all rights related to those
shares will have been conferred based upon such Transaction Statements. See "The
Merger -- Conversion of Shares; Procedures for Exchange of Certificates."
 
     SCC SHAREHOLDERS SHOULD NOT FORWARD ANY CERTIFICATES FOR SCC STOCK TO THE
EXCHANGE AGENT OR RETURN STOCK CERTIFICATES WITH THE ENCLOSED PROXY.
                                        4
<PAGE>   16
 
RECOMMENDATIONS OF THE BOARDS OF DIRECTORS
 
     THE BOARDS OF DIRECTORS OF COTTER AND SCC HAVE EACH UNANIMOUSLY APPROVED
THE MERGER AGREEMENT. THE BOARD OF DIRECTORS OF COTTER (THE "COTTER BOARD")
BELIEVES THAT THE TERMS OF THE MERGER AGREEMENT ARE FAIR TO, AND IN THE BEST
INTERESTS OF, COTTER AND ITS STOCKHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT
HOLDERS OF SHARES OF COTTER STOCK VOTE "FOR" APPROVAL OF THE MERGER PROPOSAL.
THE BOARD OF DIRECTORS OF SCC (THE "SCC BOARD") BELIEVES THAT THE TERMS OF THE
MERGER AGREEMENT ARE FAIR TO, AND IN THE BEST INTERESTS OF, SCC AND ITS
SHAREHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT HOLDERS OF SHARES OF SCC STOCK
VOTE "FOR" APPROVAL OF THE MERGER AGREEMENT. THE APPROVAL OF THE MERGER
AGREEMENT BY THE STOCKHOLDERS OF COTTER AND SHAREHOLDERS OF SCC SHALL CONSTITUTE
ADOPTION OF THE MERGER AGREEMENT AND, TO THE EXTENT APPLICABLE, EACH OF THE
TRANSACTIONS CONTEMPLATED THEREBY. See "The Merger -- Background of the Merger";
"--Recommendation of the Cotter Board; Reasons for the Merger"; "--
Recommendation of the SCC Board; Reasons for the Merger".
 
RISK FACTORS
 
     In addition to the conditions to consummation of the Merger set forth below
under "The Merger Agreement -- Conditions," the Merger and the business of
Cotter and SCC after the Merger will be subject to a number of risks, including:
the uncertainties associated with the integration of the business of SCC with
Cotter; the uncertain impact of the growth in the hardware, lumber/building
materials, home center, do-it-yourself, rental and industrial/commercial
industries; the impact of increasingly intense competition and market changes;
the potential impact of future litigation; the impact of various environmental
issues; the volatility of merchandise and inventory prices; the failure to
achieve anticipated economies of scale and operating efficiencies of the
post-Merger cooperative; difficulties in integrating merchandise ordering and
purchasing systems, difficulties in integrating wholesale technology and
technical support, the difficulties of combining logistic/distribution
facilities and systems operations; regional variations in marketing
opportunities; the combination of disparate pricing strategies and the potential
impact of franchising and licensing laws on TruServ's operations. IN CONSIDERING
WHETHER TO APPROVE THE MERGER AGREEMENT, COTTER STOCKHOLDERS AND SCC
SHAREHOLDERS, AS THE CASE MAY BE, SHOULD CAREFULLY REVIEW AND CONSIDER THE
INFORMATION CONTAINED BELOW UNDER THE CAPTION "RISK FACTORS."
 
THE MERGER
 
     Conversion of Securities. Upon consummation of the transactions
contemplated by the Merger Agreement, (i) SCC will be merged with and into
Cotter, with Cotter being the surviving corporation (and thereafter known as
TruServ Corporation), and (ii) each outstanding share of SCC Common Stock and
SCC Series A Stock (excluding those shares thereof canceled pursuant to Article
III of the Merger Agreement) will be converted into the right to receive one
fully paid and nonassessable share of TruServ Class A Common Stock and each two
outstanding shares of SCC Preferred Stock will be converted into the right to
receive one fully paid and non-assessable share of TruServ Class B Common Stock.
No fractional shares of TruServ Stock will be issued in connection with such
exchange. Cash will be delivered in lieu of fractional or canceled shares. Based
on the number of shares of SCC Stock outstanding on the SCC Record Date, it is
expected that approximately 262,348 and 1,083,752 shares of TruServ Class A
Common Stock and Class B Common Stock, respectively, will be issued in
connection with the Merger. It is anticipated that an additional approximately
250,000 shares of TruServ Class A Common Stock will be purchased by those
pre-Merger Stockholders of Cotter to satisfy the new Class A Common Stock
ownership requirement applicable to such Members as contemplated by the Merger
Proposal. See "The Merger -- Conversion of Shares; Procedures for Exchange of
Certificates" and "The Merger Agreement -- Conversion of Securities".
                                        5
<PAGE>   17
 
     Retail Member Agreement. After the Effective Time of the Merger, all Cotter
Members, and those SCC Members who voted in favor of the Merger Agreement, will
be governed by the form of Retail Member Agreement attached to the Merger
Agreement as Exhibit 3.8. Such Retail Member Agreement is an amendment and
restatement of the existing Cotter Retail Member Agreement. See "The Merger --
Retail Member Agreement; Franchise and License Agreements" for a description of
the new agreement and comparison of terms to the existing form of agreement. All
Cotter Stockholders, regardless of their vote for or against the Merger or their
abstention from such vote, will be deemed to be bound by the agreement, as
amended. A VOTE TO APPROVE THE MERGER AGREEMENT BY AN SCC MEMBER WILL BE DEEMED
TO CONSTITUTE THAT MEMBER'S AGREEMENT TO ACCEPT AND BE BOUND BY THE TERMS OF THE
RETAIL MEMBER AGREEMENT, IN CANCELLATION AND REPLACEMENT OF SUCH SCC MEMBER'S
EXISTING RETAILERS/DISTRIBUTORS AGREEMENT(S) WITH SCC. THE HARDWARE/LUMBER
OPERATIONS OF SUCH MEMBER WILL AFTER THE EFFECTIVE TIME BE CONDUCTED AS PART OF
THE COOPERATIVE ACTIVITIES OF TRUSERV AND BE GOVERNED BY THE CERTIFICATE OF
INCORPORATION, BY-LAWS AND RETAIL MEMBER AGREEMENT OF TRUSERV AS IN EFFECT FROM
TIME TO TIME. The SCC Membership Agreement (as defined herein) of each SCC
Member voting against the Merger, or abstaining with respect thereto, together
with any related license or franchise agreements, shall be assigned by SCC to
TruServ without further action, subject to any terminations and replacements as
may be agreed upon between each such SCC Member and TruServ. Whether or not an
individual Member votes for, against or abstains from the Merger, if the Merger
is approved by the requisite vote of SCC and Cotter Members, going forward all
Members will belong to and be a part of TruServ, sharing in the benefits and
advantages of membership in the new cooperative. The TruServ Class A Common
shares received by SCC Members as a result of the Merger will satisfy applicable
Class A Common Stock ownership requirements for such Members. See "The Merger
Agreement" below. As members of TruServ, all Members will be bound by TruServ's
By-Law consent provision. See "The Merger -- Notification of By-Law Consent and
Its Significance."
 
     Franchises and Licenses. After the Effective Time, TruServ will review any
retail activities which continue to be carried out as franchises. It is
anticipated that after the Effective Time additional licenses may be entered
into periodically with respect to the Taylor Rental Centers, Grand Rental
Stations, Home & Garden Showplace and Induserve Supply retail programs. The
parties expect that after the Effective Time it is less likely that any
additional franchise or license agreements will be entered into with respect to
the other retail programs operated as franchises by SCC prior to the Merger.
Rather it is contemplated that these programs will initially be operated as part
of the cooperative activities of TruServ.
 
     Retail Conversion Funds Agreement. In connection with the Merger, TruServ
will make available to its Members an aggregate amount of $40,000,000 to assist
store owners in defraying various conversion costs associated with the Merger,
and costs associated with certain upgrades and expansions of stores. Of this
aggregate amount, $14,000,000 will be made available to former SCC Members to
assist in defraying the costs of converting to certain Cotter wholesale ordering
and retail systems. In addition, the amount of $10,000,000 will be available to
former Cotter Members and former SCC Members (one-half thereof to each such
group) to assist in defraying a portion of the costs of software consolidation
of the businesses. Finally, the amount of $16,000,000 will be made available to
former Cotter Members and former SCC Members (one-half thereof to each such
group) to assist in defraying a portion of the costs of certain retrofitting and
expansion projects at stores which are preapproved by TruServ. Members
requesting disbursements from these Funds will agree to remain Members in good
standing of TruServ for a period of five years, without material reductions in
purchases, and, should they fail to do so, a prorated portion of a disbursement
from the funds must be repaid by the Member to TruServ. See Exhibit 10-L to the
Registration Statement.
 
     Conditions to the Merger; Termination. The obligations of Cotter and SCC to
effect the Merger are subject to the satisfaction of certain conditions (which
may be waived by the parties), including, among others: (i) obtaining the
approval of Cotter Stockholders and SCC Shareholders, (ii) the absence of any
injunction prohibiting consummation of the Merger, (iii) receipt of all
necessary government and other consents and approvals, and the satisfaction of
any conditions with respect thereto (other than the filing of the
                                        6
<PAGE>   18
 
Certificate of Merger or Articles of Merger (as hereinafter defined)); (iv) the
absence of any action by any federal or state governmental entity that imposes
any condition upon Cotter or SCC that would so impact the Merger as to render
the Merger inadvisable; (v) receipt of a private letter ruling from the Internal
Revenue Service with respect to certain tax consequences of the Merger; (vi)
receipt of certain legal and accounting opinions, (vii) the absence of any
change, or any event involving a prospective change, in the other party's
business, assets, financial condition or results of operation which has had, or
is reasonably likely to have, in the aggregate a material adverse effect on such
party and its subsidiaries taken as a whole; and (viii) the absence of any
environmental condition likely to have a material adverse effect. In the event
any of such conditions are not satisfied and the parties wish to waive such
satisfaction pursuant to the Merger Agreement such waiver must be in writing and
executed by the chief executive officer of the waiving party, or in some cases,
both parties. Such waiver does not require approval of the Boards of Directors
or Stockholders or Shareholders, as the case may be. See "The Merger Agreement
- -- Conditions."
 
     The Merger Agreement is subject to termination by either Cotter or SCC if,
among other things, the Merger is not consummated by December 31, 1997. The
Merger Agreement also may be terminated by either Cotter or SCC under other
circumstances, including the failure of Cotter's Stockholders to approve the
Merger Proposal or the failure of SCC's Shareholders to approve the Merger
Agreement. The parties have agreed to share certain costs regardless whether the
Merger is consummated. See "The Merger Agreement -- Termination" and "Expenses."
 
     Dissenters Rights. Under the General Corporation Law of the State of
Delaware (the "DGCL"), the holders of Cotter Stock are not entitled to appraisal
or dissenters rights with respect to the Merger Proposal. Under the PBCL, except
for the Special Treatment of the Special Class, the holders of SCC Stock are not
entitled to appraisal or dissenters' rights with respect to the Merger Proposal.
 
     Governmental Approvals Required. Certain aspects of the Merger will require
notifications to, and/or approvals from, certain United States authorities.
Cotter and SCC believe that all material notifications, filings and approvals
have been made or obtained, or will be made or obtained prior to the Effective
Date, as the case may be. See "The Merger -- Regulatory Approvals."
 
OPINION OF FINANCIAL ADVISOR
 
     William Blair & Company, LLC ("Blair") has acted as financial advisor to
Cotter and SCC in connection with the Merger and has delivered written opinions,
dated December 9, 1996, to the Cotter Board and SCC Board that, subject to
certain assumptions, the consideration received by Cotter and SCC in the Merger
was fair from a financial point of view to the Stockholders of both parties, as
of the date of such opinion.
 
     Copies of the written opinions of Blair which set forth the assumptions
made, matters considered and limitations on the review undertaken, are attached
as APPENDIX B to this Joint Proxy Statement/Prospectus and should be read
carefully in their entirety. See "The Merger -- Opinions of William Blair &
Company, LLC."
 
CONFLICTS OF INTEREST
 
     In considering the recommendation of the Cotter Board and the SCC Board
with respect to the approval by the Cotter Stockholders and the SCC Shareholders
of the proposal to adopt the Merger Agreement and the transactions contemplated
thereby, Shareholders should be aware that certain Members of Cotter and SCC
management and the Cotter Board and SCC Board have certain interests in the
Merger that are in addition to the interests of Shareholders of Cotter and SCC
generally. These interests arise from, among other things, certain
indemnification and insurance arrangements and employment contracts, benefit
plans and director fee arrangements among Cotter, SCC and directors and certain
executive officers of Cotter and SCC.
 
     In addition, (i) all rights of indemnification and reimbursement of
expenses existing on the Effective Date under SCC's Articles of Incorporation,
By-Laws and indemnification agreements in favor of officers and directors of SCC
will survive as obligations of TruServ; and (ii) TruServ will indemnify and
advance expenses
                                        7
<PAGE>   19
 
to such persons to the full extent required or permitted by SCC's Articles of
Incorporation, By-Laws and such indemnification agreements. See "The Merger --
Conflicts of Interest -- Indemnification and Insurance."
 
CERTAIN FEDERAL INCOME TAX CONSEQUENCES
 
     It is anticipated that the Merger will constitute a "reorganization" for
federal income tax purposes and, accordingly, that no gain or loss will be
recognized by SCC Shareholders (except with respect to fractional or canceled
shares, the treatment of which may depend on the Member's individual tax
circumstances), Cotter Stockholders (except with respect to the redemption of
certain shares of Class B Common Stock, the treatment of which may depend on the
Member's individual tax circumstances), Cotter or SCC as a result of the Merger.
Unless otherwise waived by the parties, consummation of the Merger is
conditioned upon the delivery of a private letter ruling from the Internal
Revenue Service to the effect that the continuity of interest requirements for
qualification as a tax-free reorganization have been met. Members of SCC and
Cotter are urged to consult with their own tax advisors. See "The Merger --
Certain Federal Income Tax Consequences" and "The Merger Agreement --
Conditions."
 
COMPARATIVE RIGHTS OF STOCKHOLDERS
 
     The rights of SCC Shareholders are currently governed by the PBCL, SCC's
Articles of Incorporation and SCC's By-Laws. Upon consummation of the Merger,
SCC Shareholders will become Stockholders of TruServ, which is a Delaware
corporation, and their rights as TruServ Stockholders will be governed by the
DGCL, TruServ's Amended and Restated Certificate of Incorporation, and TruServ's
By-Laws. Cotter Stockholders are currently and will continue to be governed by
the DGCL. The PBCL and DGCL provide for substantially similar rights, except for
more liberal dissenters' rights granted under the PBCL if class voting of shares
is not permitted and more restrictive requirements to revoke a previously
granted proxy under the PBCL. After the Effective Time of the Merger, former
Cotter Stockholders and former SCC Shareholders will be governed by the TruServ
By-Laws and charter, which differ from their pre-Merger equivalents primarily in
the increased capital investment required (i.e., ownership of a greater number
of shares of Class A Common Stock), fewer votes per Member than previously (in
the case of former SCC Members), automatic liens imposed on any unpaid amounts
owed by Members for their pre-Merger shares of stock in either Cotter or SCC,
and, in the case of SCC, being subject to a Retail Member Agreement that may be
unilaterally modified by the TruServ Board of Directors. In the event of
liquidation, after payment of costs and expenses, SCC Preferred Stock is paid
first, followed by SCC Series A Stock and then SCC Common Stock (in each case,
to the extent of the par value thereof) while neither Cotter Class A Common
Stock nor Class B Common Stock has any preference over the other. See
"Comparison of Stockholder Rights" below. In addition, SCC Members and Cotter
Members are governed by their own respective retail member agreements. See "The
Merger -- Retail Member Agreement; Franchise and License Agreements."
 
COMPARATIVE PER SHARE PRICES AND DIVIDEND POLICIES
 
     Neither the Cotter Stock nor the SCC Stock is listed or traded on any
national securities exchange or on Nasdaq. Both the Cotter Stock and the SCC
Stock are offered exclusively to retailers or renters of hardware, lumber and
related products, in connection with becoming or continuing as Members of such
respective companies, at a purchase price equal to their respective par values.
The SCC Stock and the Cotter Stock are restricted as to transferability and no
public market for such stocks exists or is anticipated to develop in the future.
Neither Cotter nor SCC pays dividends with respect to its respective stock. For
information with respect to payment of patronage dividends, see "Patronage
Dividends" below.
 
                                        8
<PAGE>   20
 
SELECTED HISTORICAL FINANCIAL DATA
 
     The following selected historical financial data of Cotter and SCC have
been derived from their respective historical financial statements and should be
read in conjunction with such financial statements and the notes thereto
included or incorporated by reference herein. The Cotter historical financial
data as of and for the nine months ended September 28, 1996 and September 30,
1995, and the SCC historical financial data as of and for the three months ended
September 30, 1996 and 1995, have been derived from unaudited financial
statements of Cotter or SCC, as the case may be, and have been prepared on the
same basis as the historical information derived from audited financial
statements. In the opinion of the managements of Cotter and SCC, respectively,
the unaudited financial statements of Cotter or SCC, as the case may be, from
which such data have been derived, contain all adjustments, consisting only of
normal recurring accruals, necessary for the fair presentation of the results
for, and as of the end of, such periods. The operating results of Cotter for the
nine months ended September 28, 1996, and the operating results of SCC for the
three months ended September 30, 1996 are not necessarily indicative of the
results that may be expected for the years ending December 28, 1996, in the case
of Cotter, and June 30, 1997, in the case of SCC.
 
                       SELECTED HISTORICAL FINANCIAL DATA
 
COTTER
 
<TABLE>
<CAPTION>
                             NINE MONTHS ENDED
                       -----------------------------                        FOR THE FISCAL YEARS
                       SEPTEMBER 28,   SEPTEMBER 30,   --------------------------------------------------------------
                           1996            1995           1995         1994         1993         1992         1991
                       -------------   -------------   ----------   ----------   ----------   ----------   ----------
                                                              (000'S OMITTED)
<S>                    <C>             <C>             <C>          <C>          <C>          <C>          <C>
Revenues...............  $ 1,822,901    $ 1,840,663    $2,437,002   $2,574,445   $2,420,727   $2,356,468   $2,139,887
Gross margins..........      149,421        154,003       202,068      223,331      217,921      216,608      197,745
Net margins............       23,635         34,591        59,037       60,318       57,023       60,629       59,425
Total assets...........      868,686        840,022       819,576      868,785      803,528      833,372      763,109
Long-term debt and
  obligations under
  capital leases.......       75,551         74,904        79,213       75,756       69,201       72,749       13,335
Promissory
  (subordinated) and
  instalment notes
  payable..............      179,124        191,340       186,335      199,099      217,996      235,695      235,289
Class A common stock...        4,902          5,482         5,294        6,370        6,633        6,857        7,077
Class B common stock...      107,072        108,292       113,062      116,663      110,773      108,982      104,151
</TABLE>
 
SERVISTAR COAST TO COAST
 
<TABLE>
<CAPTION>
                           THREE MONTHS ENDED
                              SEPTEMBER 30                            FISCAL YEARS ENDED JUNE 30
                          --------------------    ------------------------------------------------------------------
                            1996        1995         1996          1995          1994          1993          1992
                          --------    --------    ----------    ----------    ----------    ----------    ----------
                                                               (000'S OMITTED)
<S>                       <C>         <C>         <C>           <C>           <C>           <C>           <C>
Revenues................. $464,483    $414,890    $1,729,908    $1,802,103    $1,734,905    $1,619,001    $1,417,716
Gross Margins............   37,553      36,200       118,734       122,488       121,648       116,433       115,832
Net Margins..............    3,664       2,265        19,034        23,370        25,432        23,208        29,518
Total Assets.............  453,788     445,412       467,782       466,830       476,711       472,373       454,027
Long-term debt and
  obligations under
  capital leases.........   88,735      53,142       118,476       108,592        96,147       133,352       129,374
Common Stock.............    9,693       8,637         8,487         8,754         8,806         8,551         7,601
Preferred Stock..........  117,939     116,062       118,359       117,306       113,421       107,329        99,309
</TABLE>
 
                                        9
<PAGE>   21
 
COMPARATIVE PER SHARE DATA
 
     Because of the absence of any public market for either the Cotter Stock or
the SCC Stock, and the sale or issuance thereof at its par value and any
repurchase thereof at par, in the case of SCC and at book, historically, in the
case of Cotter (which is being changed, no later than the Effective Time of the
Merger, to repurchasing at par), earnings per share is inapplicable.
 
     The following table sets forth certain book value per share data for Cotter
and SCC on a historical and pro forma combined basis. The pro forma per share
data is derived from the Unaudited Pro Forma Consolidated Financial Statements
appearing elsewhere in this Joint Proxy Statement/Prospectus. The information
set forth below should be read in conjunction with the Selected Historical
Financial Data of Cotter and SCC and the Unaudited Pro Forma Consolidated
Financial Statements, including the notes thereto, appearing elsewhere in this
Joint Proxy Statement/Prospectus and the consolidated financial statements of
Cotter and SCC included or incorporated by reference in this Joint Proxy
Statement/Prospectus.
 
<TABLE>
<CAPTION>
                                                                      COTTER
                                                            ---------------------------
                                                                            PRO FORMA
                                                            HISTORICAL      COMBINED
                                                            ----------      ---------
<S>                                                         <C>           <C>
Book value per share as of:
  September 28, 1996....................................     $102.72         $100.89
  December 30, 1995.....................................      102.68             N/A
</TABLE>
 
<TABLE>
<CAPTION>
                                                                        SCC
                                                            ---------------------------
                                                                            PRO FORMA
                                                            HISTORICAL    EQUIVALENT(1)
                                                            ----------    -------------
<S>                                                         <C>           <C>
Book value per share as of(2):
  September 30, 1996....................................     $ 77.20(3)      $100.89
  June 30, 1996(4)......................................       33.65(5)          N/A
</TABLE>
 
- -------------------------
(1) The equivalent pro forma book value per share for SCC is computed by
    multiplying Cotter's pro forma per share information by 1.0, the assumed
    conversion factor.
 
(2) The determination of book value per common share is based on the outstanding
    common series A and common shares.
 
(3) Book value includes $15,691,000 of SCC Common Stock subscriptions.
 
(4) Adjusted to reflect the conversion of Coast to Coast Corporation Common
    Stock to SCC Common Stock and SCC Series A Stock in connection with the
    Merger of SCC and Coast to Coast Corporation on July 1, 1996.
 
(5) Book value includes $550,000 of SCC Common Stock subscriptions.
                                       10
<PAGE>   22
 
                                  RISK FACTORS
 
     This Joint Proxy Statement/Prospectus contains forward-looking statements
which involve risks and uncertainties. TruServ's actual results may differ
significantly from the results discussed in the forward-looking statements.
Factors that might cause such a difference include, but are not limited to,
those discussed below. Such factors, together with the other information in this
Joint Proxy Statement/Prospectus, should be considered carefully.
 
UNCERTAINTIES ASSOCIATED WITH THE INTEGRATION OF COTTER AND SCC
 
     The Merger involves the integration of SCC and Cotter's business
activities. Among the factors considered by the Cotter Board and SCC Board in
connection with their approval of the Merger Agreement were the opportunities
for operating efficiencies that they expect will ultimately result from the
Merger. The integration of TruServ's operations following the Merger will
require the dedication of management resources in order to achieve the
anticipated operating efficiencies of the Merger. No assurance can be given that
difficulties encountered in integrating TruServ's on-going operations will be
overcome or that the benefits expected from such integration will be realized.
The difficulties of combining the SCC operations and Cotter's are increased by
the necessity of coordinating geographically separated organizations,
integrating personnel with disparate business backgrounds and combining
different corporate cultures. Difficulties encountered in connection with the
Merger and the integration of the operations of SCC and Cotter could have an
adverse effect on the business, results of operations or financial condition of
TruServ. Loss of key employees may also adversely affect TruServ.
 
UNCERTAIN IMPACT OF GROWTH
 
     Cotter is unable to predict the impact anticipated growth in the hardware,
DIY and rental industries may have on the future business activities of TruServ.
While Cotter and SCC believe such growth will be beneficial to the new
cooperative and its Members, no assurances can be given as to whether, when or
at what cost these benefits may be achieved.
 
IMPACT OF INCREASING COMPETITION AND MARKET CHANGES
 
     In recent years, the hardware, DIY and rental businesses have become
increasingly competitive. Cotter and SCC have experienced, and expect that
TruServ will continue to experience, intense competition from so-called "Big
Box" stores such as Home Depot, Menards, Builders Square and Lowes, as well as
from additional emphasis on directly competitive lines of business by
diversified retailers such as Sears. In many instances, these competitors have
greater resources, larger market shares and more widespread presence than
TruServ will have. While Cotter and SCC believe that because of its structure as
a cooperative, TruServ represents the best opportunity for its Members to
compete with the Big Boxes and general retailers, no assurances can be given
that such competition will be successful in any individual case or as a whole.
 
POTENTIAL LOSS OF MEMBERS
 
   
     While Cotter and SCC have approved the Merger and recommended it to their
Members as being in their best interests, it is possible that not all Members
will view the Merger favorably and some of them may exercise their rights to
terminate their memberships upon appropriate written notice. If either a
significant number of Members or Members representing a disproportionate amount
of the Members' aggregate purchases from Cotter or SCC choose to terminate their
memberships, the effect on TruServ could be adverse. Management has projected
that approximately 300 SCC Members may leave the membership within the first 12
months following the Merger. Such loss of members is not expected to have a
material impact on TruServ. Cotter does not expect any material loss of Members
due to the Merger. Cotter and SCC believe that various competing cooperative
organizations will attempt to persuade present Members of SCC and Cotter to
terminate those relationships and become members of such competing
organizations. To the extent these recruitment efforts are successful, the
effect on TruServ and its Members after the Merger could be adverse.
    
 
                                       11
<PAGE>   23
 
VOLATILITY OF MERCHANDISE AND INVENTORY PRICES
 
     Merchandise and inventory prices in the lumber and building material
businesses can change rapidly and as a result of such fluctuations may have
periodic adverse effects on TruServ's profit margins and competitive abilities.
Generally speaking, prices for goods is higher when purchased in smaller lots.
While SCC and Cotter believe the cooperative structure of TruServ presents the
best opportunity for Members to maximize their purchasing power and acquire
merchandise for their Members at lower prices, no assurances can be given that
such will be the case for any individual Member or as a whole.
 
DIFFICULTIES IN INTEGRATING INFORMATION MANAGEMENT AND TECHNOLOGY SYSTEMS
 
     The current Management Information Systems and other technological aspects
of the businesses of Cotter and SCC, such as ordering systems, differing types
of SKU's, and Member communication systems, among others, are not compatible.
Cotter and SCC expect to integrate these systems as rapidly as possible after
the consummation of the Merger, but it is possible that currently unanticipated
delays in time and increased costs in achieving such systems integration may be
encountered as the business of TruServ goes forward.
 
IMPACT OF ENVIRONMENTAL ISSUES
 
     Certain aspects of the current business activities of SCC and Cotter, and
the anticipated activities of TruServ after the Merger, such as the manufacture
of paint and related products, are carried on in environmentally sensitive
areas. Cotter and SCC are unable to predict whether, or to what extent, such
business activities may result in future costs or liabilities which are not
currently known. In addition, the environmental area is under constant review
and scrutiny by governmental authorities at the federal, state and local levels.
No assurances can be given that such governmental scrutiny may not have a
material adverse effect on TruServ at some time after the Merger.
 
DIFFICULTIES OF COMBINING DISTRIBUTION FACILITIES AND SYSTEMS OPERATIONS
 
     Because of the disparate nature of existing distribution facilities and
methods, SCC and Cotter expect to spend significant time, effort and funds after
the Merger in commonizing those activities of TruServ. While they have no reason
to expect that such commonization will not be achieved over time, the cost of
doing so may be material.
 
REGIONAL VARIATIONS IN MARKETING OPPORTUNITIES
 
     Because TruServ will transact business nationwide, there may from time to
time be significant variations in marketing opportunities available to its
Members depending on economic conditions in the specific geographic region in
which that Member conducts his or her primary business. To the extent that
specific geographic regions experience more favorable or unfavorable economic
conditions than other areas of the country, the business of Members in those
regions would be affected accordingly. Neither Cotter nor SCC are able to
predict whether the effect of such regional variations might be material to any
individual Member.
 
COMMONIZATION
 
     Prior to the Merger, Members of SCC and Cotter utilized different pricing
strategies in the conduct of their separate businesses, disparate merchandise
assortments and merchandise identification systems, procurement and distribution
methods, vendor selection rationales, and stock keeping unit systems. Upon the
consummation of the Merger, these various items will be commonized over time for
all Members. SCC and Cotter are not currently able to predict the costs of such
commonization, except as itemized in the "Unaudited Pro Forma Consolidated
Financial Statements", which may be material, or the effect on anticipated
operating synergies resulting from the Merger.
 
                                       12
<PAGE>   24
 
IMPACT OF FRANCHISING AND LICENSING LAWS
 
     Prior to the Merger, SCC has conducted a portion of its business in the
form of franchise and license arrangements with Members. As part of this
process, SCC has complied with various franchise registration and related laws
in approximately fifteen states. Cotter has not conducted any portion of its
business as a franchise prior to the Merger. To the extent that additional
business activities of TruServ after the Merger are required to comply with
various franchise or licensing laws, rules or regulations, additional costs
would be incurred. Cotter cannot currently quantify the potential cost of such
compliance. Furthermore, such franchise and license compliance issues could
adversely impact the relationship between TruServ and its Members, as well as
the manner in which TruServ is expected to conduct its operations, and lead to
loss of management flexibility and related synergies.
 
                                       13
<PAGE>   25
 
                          BUSINESS OF COTTER & COMPANY
 
GENERAL
 
     Cotter is a Member-owned wholesaler of hardware and related merchandise.
Historically, it has been the largest wholesaler of hardware and related
merchandise in the United States. Cotter also manufactures paint and paint
applicators. For reporting purposes, Cotter operates in a single industry as a
Member-owned wholesaler cooperative.
 
     Membership entitles Cotter Members to use certain trademarks and trade
names, including the federally registered True Value(R) collective membership
mark indicating membership in "True Value(R) Hardware Stores". The "True
Value(R)" collective membership mark has a present expiration date of January 2,
2003. For information concerning the right to use True Value(R) and other
trademarks after the Effective Time of the Merger, see "The Merger" and "The
Merger Agreement" below.
 
     Cotter serves approximately 5,400 True Value(R) Hardware Stores throughout
the United States. Primary concentrations of Members exist in California
(approximately 7%), Illinois and New York (approximately 6% each), Pennsylvania
and Texas (approximately 5% each) and Michigan and Wisconsin (approximately 4%
each).
 
     Cotter's total sales of merchandise to its U.S. Members were divided among
the following general classes of merchandise:
 
<TABLE>
<CAPTION>
                                                                FOR THE FISCAL YEARS
                                                             ---------------------------
                                                             1995       1994       1993
                                                             -----      -----      -----
        <S>                                                  <C>        <C>        <C>
        Hardware Goods....................................   22.3%      20.1%      20.0%
        Electrical and Plumbing...........................   17.7%      15.8%      16.3%
        Painting and Cleaning.............................   13.3%      14.4%      14.9%
        Farm and Garden...................................   13.3%      12.5%      12.3%
        Lumber and Building Materials.....................   12.7%      12.9%      12.3%
        Appliances and Housewares.........................   11.7%      10.4%      10.3%
        Sporting Goods and Toys...........................    9.0%      13.9%      13.9%
</TABLE>
 
     Cotter serves its Members by functioning as a low cost distributor of goods
and maximizing its volume purchasing abilities, primarily through vendor rebates
and discount programs, for the benefit of its Members. These benefits are passed
along to its Members in the form of lower prices and/or patronage dividends.
Cotter has numerous individual agreements or commitments from its suppliers,
virtually all of which are terminable by such suppliers without cause. Such
provisions, either individually or in the aggregate, have not had any material
adverse effect on Cotter's ability to conduct its business. The goods and
services purchased by Cotter from these suppliers are generally available from a
wide variety of sources. Cotter is not dependent upon any one supplier or group
of suppliers and has not experienced a problem in obtaining necessary goods.
Cotter holds conventions and meetings for its Members in order to keep them
better informed as to industry trends and the availability of new merchandise.
Cotter also provides each of its Members with an illustrated price catalog
showing the products available from Cotter. Cotter's sales to its Members are
divided into three categories, as follows: (1) warehouse shipment sales
(approximately 48% of total sales); (2) direct shipment sales (approximately 42%
of total sales); and (3) relay sales (approximately 10% of total sales).
Warehouse shipment sales are sales of products purchased, warehoused, and resold
by Cotter upon orders from the Members. Direct shipment sales are sales of
products purchased by Cotter but delivered directly to Members from
manufacturers. Relay sales are sales of products purchased by Cotter in response
to the requests of several Members for a product which is not normally held in
inventory and is not susceptible to direct shipment. Generally, Cotter will give
notice to all Members of its intention to purchase products for relay shipment
and then purchases only so many of such products as the Members order. When the
product shipment arrives at Cotter, it is not warehoused; rather, Cotter breaks
up the shipment and "relays" the appropriate quantities to the Members who
placed orders.
 
                                       14
<PAGE>   26
 
     Cotter also manufactures paint and paint applicators. The principal raw
materials used by Cotter are chemicals including among other ingredients,
resins, solvents, coalescent extenders and pigments. All raw materials are
purchased from outside sources. There are no minimum/maximum purchase
obligations with the vendors and they have the right to terminate their
agreements at any time. Currently, there is no shortage nor is any anticipated
of such raw materials which will materially impact operations. The raw materials
purchased by Cotter from these vendors are generally available from a variety of
sources. Cotter is not dependent upon any one supplier and has not experienced a
problem in obtaining necessary raw materials.
 
     Cotter annually sponsors two "markets" (one in the Spring and one in the
Fall). In fiscal year 1996, these markets were held in St. Louis, Missouri and
in fiscal year 1997 will be held in Atlanta and New Orleans. Members are invited
to the markets and generally place substantial orders for delivery during the
period prior to the next market. During such markets, new merchandise and
seasonal merchandise for the coming season is displayed to attending Members.
 
     As of November 23, 1996 and November 25, 1995, Cotter had a backlog of firm
orders (including relay orders) of approximately $49,700,000 and $54,100,000
respectively. It is anticipated that the entire backlog existing at November 23,
1996 will be filled by April 1, 1997. Cotter's backlog at any given time is made
up of two principal components: (i) normal resupply orders and (ii) market
orders for future delivery. Resupply orders are orders from Members for
merchandise to keep inventories at normal levels. Generally, such orders are
filled the day following receipt, except that relay orders for future delivery
(which are in the nature of resupply orders) are not intended to be filled for
several months. Market orders for future delivery are Member orders for new or
seasonal merchandise given at Cotter's two markets, for delivery during the
several months subsequent to the markets. Thus, Cotter will have a relatively
high backlog at the end of each market which will diminish in subsequent months
until the next market.
 
     The retail hardware industry is characterized by intense competition.
Independent retail hardware businesses served by Cotter continue to face intense
competition from chain stores, discount stores, home centers, and warehouse
operations. Increased operating expenses for the retail stores, including
increased costs due to longer open-store hours and higher rental costs of retail
space, have cut into operating margins and brought pressures for lower
merchandise costs, to which Cotter has been responsive through a retail oriented
competitive pricing strategy on high turnover, price sensitive items (Pinpoint
Pricing program). The trueAdvantage(TM) program was introduced in 1995 to
promote higher retail standards in order to build consumer goodwill and create a
positive image for all True Value(R) stores. The trueAdvantage(TM) program is a
voluntary program developed to help Members meet the wants and needs of the
retail customer coming into hardware stores. The program establishes twelve
standards to be met for the benefit of the retail customer. Included are
state-of-the-art, high-tech standards like in-store computerization and
participation in the Cotter Satellite Network as well as various "low-tech"
essentials. The benefits of being a trueAdvantage(TM) Member include below
market-rate business improvement financing and a 5% year-end discount on
increases in their warehouse purchases. Over 1,000 Members have committed to the
trueAdvantage(TM) program.
 
     Cotter competes with other Member-owned and non-member-owned wholesalers as
a source of supply and merchandising support for independent retailers.
Competitive factors considered by independent retailers in choosing a source of
supply include pricing, servicing capabilities, promotional support and
merchandise selection and quality. Increased operating expenses and decreased
margins have resulted in several non-member-owned wholesalers withdrawing from
business.
 
     Cotter, through a Canadian subsidiary, owns a majority equity interest in
Cotter Canada Hardware and Variety Cooperative, Inc., a Canadian wholesaler of
hardware, variety and related merchandise. This cooperative serves approximately
490 True Value(R) and V&S(R) Stores, all located in Canada. The cooperative has
approximately 330 employees and generated less than 5% of Cotter's consolidated
revenue in fiscal year 1995.
 
                                       15
<PAGE>   27
 
     Cotter operates several other subsidiaries, most of which are engaged in
businesses providing additional services to Cotter's Members. In the aggregate,
these subsidiaries are not significant to Cotter's results of operations.
 
     Cotter employs approximately 3,500 persons in the United States on a
full-time basis. Due to the widespread geographical distribution of Cotter's
operations, employee relations are governed by the practices prevailing in the
particular area and are generally dealt with locally. Approximately 34% of
Cotter's hourly-wage employees are covered by collective bargaining agreements
which are generally effective for periods of three or four years. In general,
Cotter considers its relationship with its employees to be good.
 
PATRONAGE DIVIDENDS
 
     See "The Merger -- General" and "The Merger Agreement -- Conversion of
Securities" and Exhibits 3.2(c) and 3.3 to the Merger Agreement for a discussion
of the post-Merger equity structure of TruServ and information concerning
anticipated patronage dividend practices after the Merger.
 
     For a discussion of patronage dividend methodologies which are anticipated
to be in effect after the Merger, see "The Merger Agreement -- Patronage
Dividends After the Merger".
 
     Cotter operates on a cooperative basis with respect to business done with
or for Members. All Members are entitled to receive patronage dividend
distributions from Cotter on the basis of gross margins of merchandise and/or
services purchased by each Member. In accordance with Cotter's By-Laws and
Retail Member Agreement, the annual patronage dividend is paid to Members out of
the gross margins from operations and other patronage source income, after
deduction for expenses, reserves and provisions authorized by the Board of
Directors.
 
     Patronage dividends are usually paid to Members within 60 days after the
close of Cotter's fiscal year; however, the U. S. Internal Revenue Code of 1986,
as amended (the "Code"), permits distribution of patronage dividends as late as
the 15th day of the ninth month after the close of Cotter's fiscal year, and
Cotter may elect to distribute the annual patronage dividend at a later time
than usual in accordance with the provisions of the Code.
 
     Cotter's By-Laws provide for the payment of year-end patronage dividends,
after payment of at least 20% of such patronage dividends in cash, in qualified
written notices of allocation including (i) Cotter Class B Common Stock based on
par value thereof, to a maximum of 2% of the Member's net purchases of
merchandise from Cotter for the year (except in unusual circumstances of
individual hardships, in which case the Board of Directors reserves the right to
make payments in cash), (ii) promissory (subordinated) notes, or (iii) other
property. Such promissory (subordinated) notes are for a five year term, bear
interest at a fixed rate based on a premium spread above comparable U.S.
Treasury notes as approved by the Board of Directors, and are subordinated to
all other debt of Cotter. Cotter may also issue nonqualified written notices of
allocation to its Members as part of its annual patronage dividend. See "Payment
of Patronage Dividends in Accordance with the Internal Revenue Code."
 
     In determining the form of the annual patronage dividend, a Member's
required investment in Cotter Class B Common Stock has previously been limited
by the Board of Directors to an amount in the aggregate not exceeding an amount
(computed on the basis of par value thereof and to the nearest multiple of $100)
equal to (i) two percent (2%) of a Member's net purchases of direct shipment
sales from Cotter and purchases of direct shipment sales of "Competitive Edge
Program Lumber" materials computed separately at one percent (1%), (ii) four
percent (4%) of a Member's net purchases of relay sales from Cotter and (iii)
eight percent (8%) of a Member's net warehouse purchases from Cotter in the year
of the highest total net purchases of the three preceding years. In 1996, the
Board of Directors adopted a plan to continue to adequately capitalize Cotter.
The percentage method described in items (i) through (iii) has been superseded
by the Board's 1996 plan, which plan is set forth in Exhibit 3.2(c) to the
Merger Agreement. The annual application of the requirements set forth in
Exhibit 3.2(c) results in the issuance of a number of shares of Class B Common
Stock, the cumulative value of which will not exceed two percent (2%) of the
Member's net purchases of merchandise from Cotter. In that each Member currently
has equal voting power (voting rights
 
                                       16
<PAGE>   28
 
being limited to Class A Common Stock), acquisition of Class B Common Stock as
patronage dividends generally results in the larger-volume Members having
greater common stock equity in Cotter but a lesser proportionate voting power
per dollar of common stock owned than smaller-volume Members. See Exhibit 3.2(c)
for the amounts of Cotter Class B Common Stock a Member is required to acquire
through his or her patronage dividend. The indicated percentages are multiplied
by the Member's purchase levels of the merchandise categories set forth in the
table. The amount of such required investment is determined by majority vote of
the Board of Directors, and may be increased or decreased by such vote. The
basis for determining the necessity of an increase or decrease is through
evaluation of the financial needs of Cotter, keeping in mind the needs of the
membership. The consideration and method of payment for such shares is by way of
the required amount being calculated as part of the annual patronage dividend
distribution amount.
 
PAYMENT OF PATRONAGE DIVIDENDS IN ACCORDANCE WITH THE INTERNAL REVENUE CODE
 
     The Code specifically provides for the taxation of cooperatives (such as
Cotter) and their patrons (such as Cotter's Members) so as to ensure that the
business earnings of cooperatives are currently taxable either to the
cooperatives or to the patrons.
 
     The shares of Class B Common Stock, the promissory (subordinated) notes and
other written notices, which disclose to the recipient the stated amount
allocated to him by Cotter and the portion thereof which is a patronage
dividend, distributed by Cotter to its Members are "written notices of
allocation" within the meaning of that phrase as used in the Code. For such
written notices to be "qualified written notices of allocation" within the
meaning of the Code, it is necessary that Cotter pay 20% or more of the annual
patronage dividend in cash and that the Members consent to having the
allocations (at their stated dollar amount) treated as being constructively
received by them and includable in their gross income. Such written notices that
do not meet these requirements are "nonqualified written notices of allocation"
within the meaning of the Code. Money, qualified written notices, and other
property (except nonqualified written notices of allocation) are currently
deducted from earnings in determining the taxable income of Cotter and,
accordingly such qualified written notices of allocation are includable in gross
income of the patron (Member). Section 1385(a) of the Code provides, in
substance, that the amount of any patronage dividend which is paid in money,
qualified written notices of allocation or other property (except nonqualified
within notices of allocation) shall be included in the gross income of the
patron (Member) for the taxable year in which it receives such money or such
qualified written notices of allocation. In general, with respect to
nonqualified written notices of allocation, no amounts are deductible by Cotter
or includible in gross income of the patron (Member) until redeemed by Cotter.
 
     Thus, every year each Member may receive, as part of the Member's patronage
dividend, non-cash "qualified written notices of allocation", which may include
Class B Common Stock or promissory (subordinated) notes, the stated dollar
amount of which must be recognized as gross income for the taxable year in which
received. The portion of the patronage dividend paid in cash (at least 20%) may
be insufficient, depending on the tax bracket in each Member's case, to provide
funds for the payment of income taxes for which the Member will be liable as a
result of the receipt of the entire patronage dividend, including cash, Class B
Common Stock and promissory (subordinated) notes.
 
     In response to the provisions of the Code, Cotter's By-Laws provide for the
treatment of the shares of Class B Common Stock, promissory (subordinated) notes
and such other notices as the Board of Directors may determine, distributed in
payment of patronage dividends as "qualified written notices of allocation." The
By-Laws provide in effect:
 
          (i) for payment of patronage dividends partly in cash, partly in
     qualified written notices of allocation (including the Class B Common Stock
     and promissory (subordinated) notes as described above), other property or
     in nonqualified written notices of allocation, and
 
          (ii) that membership in the organization (i.e. the status of being a
     Member of Cotter) shall constitute consent by the Member to take the
     qualified written notices of allocation or other property into account in
     the Member's gross income as provided in Section 1385(a) of the Code.
 
                                       17
<PAGE>   29
 
     Under the provisions of the Code, persons who become or became Members of
Cotter or who retained their status as Members after adoption of the By-Laws
providing that membership in the organization constitutes consent, and after
receiving written notification and a copy of the By-Laws are deemed to have
consented to the tax treatment of the cash and the qualified written notices of
allocation in which the patronage dividends are paid, in accordance with Section
1385(a) of the Code. Written notification of the adoption of the By-Laws and its
significance, and a copy of the By-Laws, were sent to each then existing Member
and have been, and will continue to be, delivered to each party that became, or
becomes a Member thereafter. Such consent is then effective except as to
patronage occurring after the distributee ceases to be a Member of the
organization or after the By-Laws of the organization cease to contain the
provision with respect to the above described consent. Such consent may be
revoked by the Member only by terminating its membership in TruServ in the
manner provided in its Retail Member Agreement.
 
     Each year since 1978, Cotter has paid its Members 30% of the annual
patronage dividend in cash in respect to patronage (excluding nonqualified
written notices of allocation) occurring in the preceding year. It is the
judgment of management that the payment of 30% or more of patronage dividends in
cash will not have a material adverse effect on the operations of Cotter or its
ability to maintain adequate working capital for the normal requirements of its
business. However, Cotter is obligated to distribute only 20% of the annual
patronage dividend (excluding nonqualified written notices of allocation) in
cash and it may distribute this lesser percentage in future years.
 
     In order to avoid the administrative inconvenience and expense of issuing
separate certificates representing shares of Class B Common Stock and separate
promissory (subordinated) notes to each Member, Cotter deposits a bulk
certificate and a bulk promissory (subordinated) note with Harris Trust and
Savings Bank, Chicago, Illinois for safekeeping for and on behalf of its Members
and sends a written notice to each Member of these deposits and the allocation
thereof to such Member. Each Member is, and is shown on the books of Cotter as,
the registered owner of his allocation of Class B Common Stock and promissory
(subordinated) notes. Upon written request to Cotter, a Member can obtain a
certificate for all or any portion of his Class B Common Stock and a note or
notes for all or any portion of the amount allocated to his account.
 
                                       18
<PAGE>   30
 
                                BUSINESS OF SCC
 
GENERAL
 
     SCC is a Member-owned wholesaler of hardware, lumber and building materials
and related merchandise. It is the third largest wholesaler of hardware and
related merchandise in the United States. SCC, through a wholly owned
subsidiary, KCI Coatings, Inc., also manufactures paint. For reporting purposes,
SCC operates in a single industry as a Member-owned wholesaler cooperative.
 
     Membership entitles a Member to use certain SCC trademarks and trade names,
including the federally registered service marks SERVISTAR(R) and Coast to
Coast(R). The SERVISTAR(R) mark has a present expiration date of September 13,
1997 and the expiration date for the mark Coast to Coast(R) is November 3, 2004.
For information concerning the right to use SERVISTAR(R), Coast to Coast(R) and
other marks after the Effective Time of the Merger, see "The Merger" and "The
Merger Agreement" below.
 
     SCC serves approximately 4,800 Members throughout the United States and
abroad. Primary concentrations of Members exist in Pennsylvania (approximately
10%), New York (approximately 10%), Florida (approximately 4%) and Minnesota and
Virginia (approximately 3%).
 
     SCC serves its Members by purchasing products in quantity lots and selling
them to Members in smaller lots, passing along any savings to Members in the
form of lower prices and/or patronage dividends. SCC holds conventions and
meetings for its Members in order to keep them better informed as to industry
trends and the availability of new merchandise. SCC also provides each of its
Members with an illustrated price catalog showing the products available from
SCC. SCC's sales to its Members are divided into three categories, as follows:
(1) handled sales; (2) direct shipment and lumber sales; and (3) pool/relay
sales.
 
     SCC has thousands of individual agreements or commitments from its
suppliers, virtually all of which are terminable by such suppliers without cause
and many of which provide for a variety of minimum or maximum quantities of
goods to be purchased. Such provisions, either individually or in the aggregate,
have not had any material adverse effect on SCC's ability to conduct its
business. The goods and services purchased by SCC from these suppliers are
generally available from a wide variety of sources. SCC is not dependent upon
any one supplier or group of suppliers and has not experienced a problem in
obtaining necessary goods.
 
     SCC also manufactures paint through a subsidiary, KCI Coatings, Inc.
("KCI"). KCI uses, among other ingredients, titanium dioxide slurry, acrylic
latex, extender pigment, and other chemicals used in the production of paint and
other coatings. KCI has numerous different agreements with various raw materials
suppliers, some of which include minimum purchase provisions and some of which
may be terminated by the supplier without cause. The existence of such
provisions in the past has not had a material adverse effect on KCI or SCC and
is not expected to do so in the future. However, the goods and services
purchased by KCI from these suppliers are generally of a type available from a
variety of sources. KCI is not dependent upon any one supplier and has not
experienced a problem in obtaining necessary raw materials.
 
     SCC annually sponsors eight "markets." Members are invited to the markets
and generally place substantial orders for delivery during the period prior to
the next market. During such markets, new merchandise and seasonal merchandise
for the coming season is displayed to attending Members.
 
     SCC's backlog at any given time is made up of two principal components: (i)
normal resupply orders and (ii) market orders for future delivery. Resupply
orders are orders from Members for merchandise to keep inventories at normal
levels. Market orders for future delivery are Member orders for new or seasonal
merchandise given at each of SCC's markets, for delivery during the several
months subsequent to the markets. Thus, SCC will have a relatively high backlog
at the end of each market which will diminish in subsequent months until the
next market.
 
     The retail hardware industry is characterized by intense competition.
Independent retail hardware businesses served by SCC continue to face intense
competition from chain stores, discount stores, home centers, and warehouse
operations. Increased operating expenses for the retail stores, including
increased costs due to longer open-store hours and higher rental costs of retail
space, have cut into operating margins and brought pressures for lower
merchandise costs, to which SCC has been responsive through a retail oriented
 
                                       19
<PAGE>   31
 
competitive pricing strategy across many of the merchandise lines handled
through SCC warehouses (the "E.V.P."). The E.V.P. or Everyday Value Price
program is a pricing strategy used by SCC which enables Members to acquire
merchandise out of warehouse at a lower cost on an everyday basis than
previously available under a sale and regular pricing concept. E.V.P. was
introduced in fiscal 1994 to build consumer goodwill and create a positive
competitive price image for Member stores.
 
     SCC competes with other Member-owned and non-member-owned wholesalers as a
source of supply and merchandising support for independent retailers.
Competitive factors considered by independent retailers in choosing a source of
supply include pricing, servicing capabilities, promotional support and
merchandise selection and quality. Increased operating expenses and decreased
margins have resulted in several non-member-owned wholesalers withdrawing from
business.
 
     SCC operates several subsidiaries, most of which are engaged in businesses
providing additional services to SCC's Members. In the aggregate, these
subsidiaries are not significant to SCC's results of operations.
 
     SCC employs approximately 2,000 persons in the United States on a full-time
basis. Due to the widespread geographical distribution of SCC's operations,
employee relations are governed by the practices prevailing in the particular
area and are generally dealt with locally. No SCC employees are covered by
collective bargaining agreements. In general, SCC considers its relationship
with its employees to be good.
 
PATRONAGE DIVIDENDS
 
     See "The Merger Agreement -- Patronage Dividends After the Merger" below.
 
     Pursuant to the Bylaws of SCC, the Board of Directors annually declares
patronage dividends to its Members based upon the quantity or the value of the
business which is done with or for the Member during each fiscal year. Patronage
dividends represent substantially all the excess of sales receipts from Members
over the aggregate costs of merchandise, SCC's expenses and such reserves and
working capital provisions as are reasonably determined by the Board of
Directors.
 
     Patronage dividends may be paid in cash or partially in cash and qualified
checks, notes, debentures, SCC Preferred Stock, or other qualified SCC
obligations as determined by the Board of Directors. It is SCC's present policy
to declare patronage dividends payable in cash and SCC Preferred Stock. Under
this policy, Members receive at least 20% and as much as 100% of their dividends
in cash and the balance in SCC Preferred Stock.
 
     To obtain cash in excess of 20% of the patronage dividends, a Member must
meet certain Preferred Stock investment requirements and any other criteria
established from time to time by the Board of Directors. Members agree to
include patronage dividends in their gross income for federal tax purposes in
the taxable year in which received.
 
                                       20
<PAGE>   32
 
                           THE COTTER ANNUAL MEETING
 
PURPOSE OF THE COTTER ANNUAL MEETING
 
     At the Cotter Annual Meeting, holders of Cotter Class A Common Stock and
Class B Common Stock will consider and vote upon the Merger Proposal and such
other matters as may properly come before the Meeting.
 
     For a description of the Merger Proposal, see "Proposal No. 1," below.
 
     For a description of the proposal to be acted on at the Annual Meeting with
respect to any other business which may come before the Annual Meeting, see
"Proposal No. 2", below.
 
     Stockholders of Cotter will not be asked to vote separately on the annual
election of directors. It is the intention of Cotter that, if the Merger is
approved by the Stockholders, those directors whose terms would otherwise expire
at the 1997 Annual Meeting will continue in office until the Effective Time of
the Merger, which is currently anticipated to be on or about July 1, 1997. In
the event the Merger is not approved by the Stockholders, or for any reason is
abandoned or otherwise not consummated despite such approval, it is Cotter's
present intention to hold a special meeting for the election of directors to
serve for three year terms beginning in the Fall of 1997 and continuing until
the annual meeting in the year 2000.
 
     THE COTTER BOARD HAS UNANIMOUSLY APPROVED THE MERGER PROPOSAL INCLUDING THE
MERGER AGREEMENT, BELIEVES THAT THE TERMS OF THE MERGER AGREEMENT ARE FAIR TO,
AND IN THE BEST INTERESTS OF, COTTER AND ITS STOCKHOLDERS, AND UNANIMOUSLY
RECOMMENDS THAT HOLDERS OF SHARES OF COTTER STOCK VOTE "FOR" APPROVAL OF THE
MERGER PROPOSAL.
 
RECORD DATE; VOTING RIGHTS; PROXIES
 
     Only holders of Cotter Stock at the close of business on February 10, 1997
(the "Cotter Record Date") are entitled to notice of and to vote at the Cotter
Annual Meeting.
 
     As of November 23, 1996 there were 48,520 shares of Cotter Class A Common
Stock issued and outstanding and 1,040,283 shares of Cotter Class B Common Stock
issued and outstanding. Each share of Cotter Class A Common Stock is entitled to
one vote on all matters coming before the Stockholders. Class B Common Stock is
non-voting common stock, but the DGCL permits holders of the Cotter Class B
Common Stock to vote on the proposed increase in the number of authorized shares
of such class. Each share of Cotter Class B Common Stock will be entitled to one
vote with respect thereto.
 
     All shares of Cotter Stock represented by properly executed proxies will,
unless such proxies have been previously revoked, be voted in accordance with
the instructions indicated in such proxies. IF NO INSTRUCTIONS ARE INDICATED,
SUCH SHARES OF COTTER STOCK WILL BE VOTED "FOR" THE MERGER PROPOSAL. Cotter does
not know of any matters other than as described in the Notice of Annual Meeting
and as described under the "Purpose of the Cotter Annual Meeting" above that are
to come before the Cotter Annual Meeting. If any other matter or matters are
properly presented for action at the Cotter Annual Meeting, the persons named in
the enclosed form of proxy and acting thereunder will have the discretion to
vote on such matters in accordance with their best judgment. A Stockholder who
has given a proxy may revoke it at any time prior to its exercise by giving
written notice thereof to the Secretary of Cotter, by signing and returning a
later dated proxy, or by voting in person at the Cotter Annual Meeting. However,
mere attendance at the Cotter Annual Meeting will not in and of itself have the
effect of revoking the proxy. Votes cast by proxy or in person at the Cotter
Annual Meeting will be tabulated by the inspectors of election appointed for the
meeting.
 
SOLICITATION OF PROXIES
 
     Proxies are being solicited by and on behalf of the Cotter Board. Cotter
will bear all expenses in connection with such solicitation. In addition to
solicitation by use of the mails, proxies may be solicited by
 
                                       21
<PAGE>   33
 
directors, officers and employees of Cotter in person or by telephone, telegram
or other means of communication. Such directors, officers and employees will not
be additionally compensated for, but may be reimbursed for out-of-pocket
expenses incurred in connection with, such solicitation. All Cotter Stock is
held of record and beneficially by Cotter Members and therefore no forwarding
arrangements have been made with respect to brokerage firms, banks, custodians,
nominees and fiduciaries for the forwarding of proxy and solicitation materials
to owners of Cotter Stock held of record by such persons. Cotter has retained
Harris Trust and Savings Bank to aid in the solicitation of proxies from
Stockholders of Cotter. The aggregate fees of such firm for such solicitation of
proxies are estimated to be $10,000.00 plus reimbursement of out-of-pocket
expenses.
 
     MEMBERS WHO BELONG TO BOTH COTTER AND SCC WILL RECEIVE TWO COPIES OF THIS
JOINT PROXY STATEMENT/PROSPECTUS AND RELATED PROXIES. PLEASE VOTE BOTH PROXIES
IN FAVOR OF THE MATTERS DESCRIBED HEREIN.
 
QUORUM
 
     The presence in person or by properly executed proxy of holders of a
majority of all of the issued and outstanding shares of Cotter Stock entitled or
permitted to vote is necessary to constitute a quorum at the Cotter Annual
Meeting. For purposes of determining whether a quorum is present, the inspectors
of election will include shares the holders of which abstain from voting on any
particular matter ("Abstentions").
 
REQUIRED VOTE
 
     Approval of the Merger Proposal requires the affirmative vote of the
holders of a majority of the Cotter Class A Common Stock. Approval of the
amendment to Cotter's Amended and Restated Certificate of Incorporation to
increase from 2,000,000 to 4,000,000 the maximum number of shares of Class B
Common Stock authorized to be outstanding, as contemplated by the Merger
Proposal, also requires the affirmative vote of the holders of a majority of the
Cotter Class B Common Stock.
 
     Abstentions will have the effect of a "NO" vote on the Merger Proposal.
 
     As of November 23, 1996, directors and executive officers of Cotter and
their affiliates were beneficial owners of an aggregate of 150 shares of Cotter
Class A Common Stock and 17,734 shares of Cotter Class B Common Stock, or
approximately 0.3% of the 48,520 shares of Cotter Class A Common Stock and
approximately 1.7% of the 1,040,283 shares of Cotter Class B Common Stock that
were issued and outstanding as of such date. Each of the directors and executive
officers of Cotter has indicated an intention to vote all shares of Cotter Stock
beneficially owned by him or her in favor of approval of the Merger Proposal.
 
     THE MATTERS TO BE CONSIDERED AT THE COTTER ANNUAL MEETING ARE OF GREAT
IMPORTANCE TO THE STOCKHOLDERS OF COTTER. ACCORDINGLY, STOCKHOLDERS ARE URGED TO
READ AND CAREFULLY CONSIDER THE INFORMATION PRESENTED IN THIS JOINT PROXY
STATEMENT/PROSPECTUS, AND TO COMPLETE, DATE, SIGN AND PROMPTLY RETURN THE
ENCLOSED PROXY IN THE ENCLOSED POSTAGE-PAID ENVELOPE.
 
                                       22
<PAGE>   34
 
                            THE SCC SPECIAL MEETING
 
PURPOSE OF THE SCC SPECIAL MEETING
 
     At the SCC Special Meeting, holders of SCC Stock will consider and vote to
approve the Merger Agreement. As a result of the Merger, SCC will merge with and
into Cotter and Cotter will be the surviving corporation, thereafter known as
TruServ.
 
     THE SCC BOARD HAS UNANIMOUSLY APPROVED THE MERGER PROPOSAL, BELIEVES THAT
THE TERMS OF THE MERGER AGREEMENT ARE FAIR TO, AND IN THE BEST INTERESTS OF, SCC
AND ITS SHAREHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT HOLDERS OF SHARES OF SCC
STOCK VOTE "FOR" APPROVAL OF THE MERGER AGREEMENT.
 
RECORD DATE; VOTING RIGHTS; PROXIES
 
     All holders of SCC Stock at the close of business on January 17, 1997 (the
"SCC Record Date") are entitled to notice of and to vote at the SCC Special
Meeting.
 
     As of the SCC Record Date, there were 37,552 shares of SCC Common Stock
issued and outstanding, each of which entitled the holder thereof to one vote;
and 224,796 shares of SCC Series A Stock and 2,167,504 shares of SCC Preferred
Stock issued and outstanding, each of which will be permitted to cast one vote
on the Merger Proposal.
 
     All shares of SCC Stock represented by properly executed proxies will,
unless such proxies have been previously revoked, be voted in accordance with
the instructions indicated in such proxies. IF NO INSTRUCTIONS ARE INDICATED,
SUCH SHARES OF SCC STOCK WILL BE VOTED IN FAVOR OF APPROVAL OF THE MERGER
PROPOSAL. A Shareholder who has given a proxy may revoke it at any time prior to
its exercise by giving written notice thereof to the Secretary of SCC, and if
you attend the meeting you may revoke your proxy in writing at that time and
vote in person. However, mere attendance at the SCC Special Meeting will not in
and of itself have the effect of revoking the proxy. Votes cast by proxy or in
person at the SCC Special Meeting will be tabulated by the judges of election
appointed for the meeting.
 
SOLICITATION OF PROXIES
 
     Proxies are being solicited by and on behalf of the SCC Board. SCC will
bear all expenses in connection with such solicitation. In addition to
solicitation by use of the mails, proxies may be solicited by directors,
officers and employees of SCC in person or by telephone, telegram or other means
of communication. Such directors, officers and employees will not be
additionally compensated for, but may be reimbursed for out-of-pocket expenses
incurred in connection with, such solicitation. All SCC Stock is held of record
and beneficially by SCC Members and therefore no forwarding arrangements have
been made with respect to brokerage firms, banks, custodians, nominees and
fiduciaries for the forwarding of proxy and solicitation materials to the owners
of SCC Stock held of record by such persons.
 
QUORUM
 
     The presence in person or by properly executed proxy of holders of a
majority of all of the issued and outstanding shares of each class or series of
SCC Stock entitled or permitted to vote is necessary to constitute a quorum at
the SCC Special Meeting. For purposes of determining whether a quorum is
present, the judges of election will include shares the holders of which abstain
from voting on any particular matter ("Abstentions").
 
                                       23
<PAGE>   35
 
REQUIRED VOTE
 
     Approval of the Merger Agreement requires the affirmative vote of a
majority of the votes cast by the holders of each class or series of outstanding
shares of SCC entitled or permitted to vote thereon present by person or by
proxy at the SCC Special Meeting provided that a quorum is present thereat.
 
     As of the SCC Record Date, directors of SCC and their affiliates were
beneficial owners of an aggregate of 264 shares of SCC Common Stock, 1,560
shares of SCC Series A Stock and 38,365 shares of SCC Preferred Stock, or
approximately 0.7%, 0.7%, and 1.8% of the 37,552, 224,796, and 2,167,504 issued
and outstanding shares of each such class as of such date. Each of the directors
has indicated an intention to vote all shares of SCC Stock beneficially owned by
him or her in favor of approval of the Merger Proposal. No executive officers of
SCC own any SCC Stock.
 
PBCL SECTION 1906 PROVISIONS; SPECIAL TREATMENT
 
     Prior to the Effective Time, each Cotter Member owns $1,000 of Cotter Class
A Common Stock, consisting of ten shares having a par value of $100 per share,
without regard to the number of retail locations that Member has. Prior to the
Effective Time, each SCC Member owns eight (8) shares of SCC Common Stock, par
value $100 per share, and fifty-two (52) shares of SCC Series A Stock, par value
$100 per share, for each retail location up to five. For each retail location in
excess of five, SCC Members own eight (8) shares of SCC Common Stock, but no SCC
Series A Stock. The total SCC investment (other than SCC Preferred Stock), then,
is $6,000 per store for the first five stores, and $800 per store for all stores
in excess of five.
 
     To arrive at a common investment in TruServ by its members, at the
Effective Time, Cotter Members will be required to own sixty (60) shares of
Cotter Class A Common Stock, par value $100 per share, for each retail location,
up to a maximum of five (5) retail locations, and the maximum number of retail
locations for which an SCC Member will own sixty (60) shares of Cotter Class A
Common Stock upon conversion will not exceed five (5) retail locations. The
reduction in stock ownership for those SCC Members owning in excess of forty
(40) shares of SCC Common Stock representing five (5) retail locations will be
obtained by the cancellation and payment of their shares of SCC Common Stock in
excess of forty (40) shares prior to their conversion to Cotter Class A Common
Stock.
 
     Section 1906 of the PBCL permits such special treatment as to the holders
of a class or group of shareholders, in this case being those having more than
five stores, if the provision providing for special treatment is specifically
approved by a majority of the votes cast by all Shareholders entitled to vote on
the Merger, and by a majority of the votes cast by all Shareholders of the class
or series of any of the shares which are classified into a special class, and if
the provision specifically enumerates the type and extent of the special
treatment. Additionally, in lieu of a special class vote on the Merger by those
holders of SCC Common Stock holding in excess of forty (40) shares, those
Shareholders are entitled to dissenters rights pursuant to such Section 1906(c)
of the PBCL, see "Dissenters Rights for Special Class of SCC Stock."
 
     Accordingly, pursuant to PBCL Section 1906, holders of SCC Common Stock who
own more than five (5) retail locations and therefore more than forty (40)
shares of SCC Common Stock, at the rate of eight (8) shares of SCC Common Stock
for each retail location (the "Special Class") will have their shares of SCC
Common Stock in excess of forty (40) canceled and the par value thereof paid to
such holders by TruServ promptly after the Effective Time (the "Special
Treatment"). The Special Treatment of the Special Class must be authorized by a
majority of the votes cast by the holders of each class of SCC Common Stock.
Upon approval of the provision for Special Treatment, the Special Class only
shall be entitled to dissenters' rights as described hereinafter. The payment by
TruServ shall first be applied to any amounts owed by the holder for the
purchase of SCC Common Stock or Series A Stock, and any balance will be paid in
cash in accord with Section 3.2(a) of the Merger Agreement, attached as APPENDIX
A.
 
     THE MATTERS TO BE CONSIDERED AT THE SCC SPECIAL MEETING ARE OF GREAT
IMPORTANCE TO THE SHAREHOLDERS OF SCC. ACCORDINGLY, SHAREHOLDERS ARE URGED TO
READ AND CAREFULLY CONSIDER THE INFORMATION PRESENTED IN THIS JOINT PROXY
STATEMENT/PROSPECTUS, AND TO COMPLETE, DATE, SIGN AND
 
                                       24
<PAGE>   36
 
PROMPTLY RETURN THE ENCLOSED PROXY IN THE ENCLOSED POSTAGE-PAID
ENVELOPE.
 
                                   THE MERGER
 
     This section of the Joint Proxy Statement/Prospectus describes certain
aspects of the proposed Merger. To the extent that it relates to the Merger
Agreement and the terms of the Merger, the following description does not
purport to be complete and is qualified in its entirety by reference to the
Merger Agreement which is attached as APPENDIX A to this Joint Proxy
Statement/Prospectus and is incorporated herein by reference. All Stockholders
are urged to read the Merger Agreement.
 
GENERAL
 
     The Merger Agreement provides that the Merger will be consummated if the
approvals of Cotter Stockholders and SCC Shareholders required therefor are
obtained and all other conditions to the Merger are satisfied or waived as
provided in the Merger Agreement.
 
   
     Upon consummation of the transactions contemplated by the Merger Agreement,
(i) SCC will be merged with and into Cotter, with Cotter being the surviving
corporation, known thereafter as TruServ, and (ii) each outstanding share of SCC
Common Stock and SCC Series A Stock (excluding those shares thereof canceled
pursuant to Article III of the Merger Agreement) will be converted into the
right to receive 1 fully paid and nonassessable share of TruServ Class A Common
Stock and each 2 outstanding shares of SCC Preferred Stock will be converted
into the right to receive one fully paid and non-assessable share of TruServ
Class B Common Stock. No fractional shares of TruServ Stock will be issued in
connection with such conversion. Cash will be delivered in lieu of fractional
and canceled shares (except to the extent as otherwise offset, as described
elsewhere herein). Based on the number of shares of SCC Stock outstanding on the
SCC Record Date, it is expected that approximately 262,348 and 1,083,752 shares
of TruServ Class A Common Stock and Class B Common Stock, respectively, will be
issued in connection with the Merger. It is also anticipated that an additional
approximately 250,000 shares of TruServ Class A Common Stock will be purchased
by those pre-Merger Stockholders of Cotter to satisfy the new Class A Common
Stock ownership requirement of 60 shares thereof per store (up to a maximum of 5
stores) applicable to such Members as contemplated by the Merger Proposal.
    
 
     All issued and outstanding shares of SCC Series A Stock will be exchanged
for shares of TruServ Common Stock, whether or not the holder has fully paid for
such shares. See "Management's Discussion and Analysis of Financial Condition
and Results of Operations -- Liquidity and Capital Resources" below. Pursuant to
the terms of the Merger Agreement, any obligations of SCC Members as to shares
issued but not yet fully paid for will survive the Merger.
 
     Based upon the capitalization of Cotter and SCC as of the Cotter Record
Date, the Shareholders of SCC will own approximately 46% of the outstanding
TruServ Class A Common Stock and 68% of the outstanding TruServ Class B Common
Stock following consummation of the Merger.
 
EFFECTIVE TIME
 
     The effective time of the Merger (the "Effective Time") will occur upon the
filing of a Certificate of Merger with the Secretary of State of the State of
Delaware ("Certificate of Merger") and Articles of Merger with the Secretary of
the Commonwealth of the Commonwealth of Pennsylvania ("Articles of Merger") or
at such later time as specified on such Certificate and Articles. The filing of
the Certificate of Merger and Articles of Merger will occur as soon as
practicable after the closing of the transactions contemplated by the Merger
Agreement. The parties currently anticipate that the Merger will become
effective on or about July 1, 1997. The Merger Agreement may be terminated by
either party if the Merger has not been consummated on or before December 31,
1997 and under certain other conditions. See "The Merger Agreement --
Conditions" and "-- Termination."
 
                                       25
<PAGE>   37
 
CONVERSION OF SHARES; PROCEDURES FOR EXCHANGE OF CERTIFICATES
 
     The conversion of SCC Common Stock, SCC Series A Stock and SCC Preferred
Stock into the right to receive TruServ Class A Common Stock and TruServ Class B
Common Stock and cash (except to the extent as otherwise offset as described
elsewhere herein) in lieu of canceled and fractional shares will occur
automatically at the Effective Time.
 
     SCC issues Transaction Statements in lieu of stock certificates, although
there may be some SCC Shareholders who have stock certificates from many years
ago, when such certificates were still issued. Any shares represented by such
certificates, however, have been included on the Transaction Statements.
Therefore, any certificates still in the possession of SCC Shareholders need not
be forwarded to TruServ. In the event that any certificates are presented to
TruServ, such certificates shall not entitle the holder to any shares of TruServ
or to any other rights, since the shares represented by such certificates will
have been reflected on a Transaction Statement, and all rights related to those
shares will have been conferred based upon such Transaction Statements.
 
     With respect to any shares of SCC Stock evidenced by a Transaction
Statement, as soon as practical after the Merger, TruServ will notify the
holders thereof of the type and amount of TruServ Stock into which such SCC
Stock has been converted. A check representing the amount of cash in lieu of
fractional or canceled shares, if any, which such holder has the right to
receive in respect thereof will be delivered to such holders of non-certificated
stock, except to the extent of any amounts applied to balances owed with respect
to the unpaid purchase price of any shares of SCC Series A Stock or SCC Common
Stock.
 
     If any issuance of shares of TruServ Stock in exchange for shares of SCC
Stock is to be made to a person other than the SCC Shareholder in whose name the
shares are registered at the Effective Time, it will be a condition of such
exchange that the SCC Shareholder requesting such issuance either pay any
transfer or other tax required or establish to the satisfaction of the Exchange
Agent that such tax has been paid or is not payable.
 
     After the Effective Time, there will be no further transfers of SCC Stock
on the stock transfer books of SCC.
 
     After the Effective Time, shares of SCC Stock will be deemed for all
corporate purposes to evidence ownership of the number of full shares of TruServ
Stock into which such shares of SCC Stock were converted at the Effective Time.
 
     SCC SHAREHOLDERS SHOULD NOT FORWARD CERTIFICATES FOR SCC STOCK TO THE
EXCHANGE AGENT OR RETURN STOCK CERTIFICATES WITH THE ENCLOSED PROXY.
 
NOTIFICATION OF BY-LAW CONSENT AND ITS SIGNIFICANCE
 
     The By-Laws of TruServ (see APPENDIX D) contain what is known as a "By-Law
membership consent" provision. Article IX, section 2(b) of the TruServ By-Laws
provides:
 
          "(b) Tax Treatment of Patronage Dividend by Members. Each person who
     is a Member of the Corporation on the effective date of this section 2(b)
     of this Article IX of the By-Laws and continues as a Member after such date
     and each person who becomes a member of the Corporation after such
     effective date shall, by such act alone, consent and be deemed to have
     consented that the amount of any distributions with respect to the Member's
     patronage which are made in written notices of allocation (as defined in
     section 1388 of the IRC) and which are received by the Member from the
     Corporation, will be taken into account by the Member at their stated
     dollar amounts in the manner provided in section 1385(a) of the IRC in the
     taxable year in which such written notices of allocation are received by
     the Member. This consent, however, shall not extend to written notices of
     allocation received by the Member as part of a nonqualified payment of
     patronage which clearly indicate on their face that they are nonqualified.
     By way of illustration, the term "written notice of allocation" shall
     include such items as the Promissory Notes, the shares of Class B Common
     Stock, a notice or statement that such securities have been deposited with
     a bank or other qualified agent on behalf of the Member, a notice of credit
     to the
 
                                       26
<PAGE>   38
 
     account of the Member on the books of the Corporation (against stock
     subscription or any other indebtedness as the Corporation may elect) and
     such other forms of notice as the Board of Directors may determine,
     distributed by the Corporation in payment, or part payment of the Patronage
     Dividends. The stated dollar amount of the Promissory Notes is the
     principal amount thereof and the stated dollar amount of the shares of
     Class B Common Stock is the par value thereof."
 
     This section of the By-Laws is binding upon all persons who become members
of TruServ after receiving a copy of the By-Law and notification of its
significance. Members of SCC who become Class A Common Stockholders of TruServ
will become Members of TruServ and will thus be bound by the By-Law consent.
 
     The By-Law consent requires that, for federal income tax purposes, Members
of TruServ report, in the year received, patronage dividends which are paid by
TruServ in the form of qualified written notices of allocation in accordance
with the rules of section 1385(a) of the Code. Section 1385(a) of the Code
requires members of a cooperative to include in gross income patronage dividends
paid in money, qualified written notices of allocation or other property. In the
case of patronage dividends paid in qualified written notices of allocation
(which include such instruments as promissory notes and shares of stock), a
member is required to include in income an amount equal to the stated dollar
amount of the notice. For a note, the stated dollar amount is the principal
amount. For stock, the stated dollar amount is par value. For a detailed
description of the rules of taxation applicable to a cooperative and its
patrons, see "Business of Cotter & Company -- Patronage Dividends" and "Business
of Cotter & Company -- Payment of Patronage Dividends in Accordance with the
Internal Revenue Code."
 
RETAIL MEMBER AGREEMENT; FRANCHISE AND LICENSE AGREEMENTS
 
     Each Cotter Member's Retail Member Agreement in effect at the Effective
Time of the Merger shall be automatically amended and restated in the form
attached to the Merger Agreement as Exhibit 3.8.
 
     The new form of Retail Member Agreement provides, among other things, that
each Member:
 
          (i) will be required to own 60 shares of Class A Common Stock of
     TruServ for each store owned by such Member (up to a maximum of 300 shares
     for five or more stores);
 
          (ii) will after the Effective Time of the Merger, continue to conduct
     its businesses under the True Value(R), SERVISTAR(R) or Coast to Coast(R)
     names (or other affiliated names or marks) used by such Members immediately
     prior to the Effective Time, unless use of a different name or mark is
     permitted by TruServ, and to use any permitted marks only in accordance
     with and subject to the terms of the Retail Member Agreement;
 
          (iii) will conduct a retail hardware, lumber, building materials, home
     center, rental or industrial/ commercial operation at a designated
     location;
 
          (iv) will comply with TruServ's By-Laws as in effect from time to
     time;
 
          (v) will accept patronage dividends in a form complying with the
     requirement of the Internal Revenue Code for deduction from gross income by
     TruServ;
 
          (vi) may receive different services and pay different charges based on
     the volume of merchandise purchased by the Member;
 
          (vii) agrees to have its Retail Member Agreement terminated in certain
     circumstances by unilateral action by TruServ's Board of Directors;
 
          (viii) agrees to have its Retail Member Agreement automatically
     modified upon notice to the Member by TruServ of any change in its
     Certificate of Incorporation or By-Laws or any resolution of the Board of
     Directors;
 
          (ix) agrees to have its Retail Member Agreement governed by Illinois
     law, and enforced or interpreted only in courts located in Cook County,
     Illinois or any contiguous county; and
 
          (x) may terminate the Retail Member Agreement upon 60 days written
     notice to TruServ.
 
                                       27
<PAGE>   39
 
     As compared to the existing Cotter Retail Member Agreement, the new Retail
Member Agreement provides for several additions to the trade, service and
collective membership marks a Member can use; strengthens the understanding that
the marks are non-transferable and non-exclusive; increases Class A Common Stock
ownership (from 10 shares to 60 shares per store, to a maximum of 300 such
shares for 5 or more stores); requires that Members operating rental businesses
maintain a sufficient breadth of rental merchandise at the location stated in
the Retail Member Agreement; prohibits Members from using any Cotter owned trade
or service mark as part of their corporate name (except that current Members
doing so are "grandfathered"); and clarifies that the Member is an independent
retailer, that Cotter is an organization operated on a cooperative basis for the
benefit of its Members, and that the Member is free to decide how to operate its
business.
 
     As compared to the existing SCC Membership Agreement, the new Retail Member
Agreement provides for several additions to the trade, service and collective
membership marks a Member can use; strengthens the understanding that the marks
are non-transferable and non-exclusive; requires Members to have 60 shares of
Cotter Class A Common Stock per store, to a maximum of 300 such shares for 5 or
more stores, rather than 8 shares of SCC Common Stock and 52 shares of SCC
Series A Stock; eliminates the need to provide to SCC requested financial
information and annual financial statements; eliminates the provision that
Members will permit SCC representatives to conduct inspections of the business
premises to determine compliance with the Membership Agreement; eliminates the
grant by Members to SCC of the right of first refusal to purchase the business
and assets of the business premises or the stock of the controlling shareholders
of the Member; eliminates the provision that, upon the death of an individual
Member, the survivors shall have a period, not to exceed one year, to maintain
membership with SCC; provides a statement that TruServ has not made any
representation or prediction as to profitability; and provides that the Retail
Member Agreement shall be enforced only in courts in Cook County or any Illinois
county contiguous to Cook County, Illinois, and only be interpreted in
accordance with the laws of Illinois, rather than a similar provision
incorporating Pennsylvania law and forum.
 
     FOR A FULLER DESCRIPTION OF THE MATTERS SUMMARIZED ABOVE AND OTHER
PROVISIONS OF THE NEW RETAIL MEMBER AGREEMENT, MEMBERS SHOULD READ THAT
AGREEMENT CAREFULLY AND IN ITS ENTIRETY.
 
     The Member Agreement of each SCC Member ("SCC Membership Agreements")
voting to approve the Merger shall also be automatically terminated and
superseded by the form attached to the Merger Agreement as Exhibit 3.8 and the
hardware/lumber operations of such Member will after the Effective Time be
conducted as part of the cooperative activities of TruServ and be governed by
the Certificate of Incorporation, By-Laws and Retail Member Agreement of TruServ
as in effect from time to time. Each SCC Member voting to approve the Merger who
receives shares of Class A Common Stock of TruServ will become a member of
TruServ and will be bound by TruServ's By-Law membership consent. See
"Notification of By-Law Consent and Its Significance." License/franchise
operations of any such Member other than with respect to his or her
hardware/lumber operations are described below.
 
     The SCC Membership Agreement of each SCC Member voting against the Merger
and any related transactions contemplated thereby, or abstaining with respect
thereto, together with any related license or franchise agreements, will be
assigned by SCC to TruServ without further action, subject to any terminations
and replacements as may be agreed upon between each such SCC Member and TruServ.
Each SCC Member voting against the Merger who receives shares of Class A Common
Stock of TruServ will nonetheless become a member of TruServ and will be bound
by TruServ's By-law membership consent. See "Notification of By-Law Consent and
Its Significance."
 
     As soon as practical after the Effective Time, all licenses and franchise
agreements referred to above may be assigned by TruServ to a new majority owned
subsidiary or other affiliate which will be created for the purpose of
continuing to operate any license or franchise activities which may be continued
in that format after the Effective Time. After the Effective Time, TruServ will
review any retail activities which continue to be carried out as franchises. It
is anticipated that after the Effective Time additional licenses may be entered
into periodically with respect to the Taylor Rental Centers, Grand Rental
Stations, Home & Garden Showplace
 
                                       28
<PAGE>   40
 
and Induserve Supply retail programs. The parties expect that after the
Effective Time it is less likely that any additional franchise or license
agreements will be entered into with respect to the other retail programs
operated as franchises by SCC prior to the Merger. Rather, it is contemplated
that these programs will initially be operated as part of the cooperative
activities of TruServ.
 
PRIVATE LABELS
 
     Generally speaking, after the Merger, TruServ Members will continue to
conduct their businesses under the same respective retail banners as utilized by
pre-Merger Cotter Members and pre-Merger SCC Members, except to the extent
permitted by TruServ on a case by case basis. As soon as permitted by
anticipated operating synergies, those Members and new Members joining TruServ
after the Merger will have access to all private labels, except with respect to
paint, mower and outdoor power equipment, the private labels of which will be
limited to use by participants in their respective retail organizations.
 
RETAIL CONVERSION FUNDS AGREEMENT
 
   
     In connection with the Merger, TruServ will make available to its Members
an aggregate amount of $40,000,000 to assist store owners in defraying various
conversion costs associated with the Merger, and costs associated with certain
upgrades and expansions of stores. Of this aggregate amount, $14,000,000 will be
made available to former SCC Members to assist in defraying the costs of
converting to certain Cotter retail systems. In addition, the amount of
$10,000,000 will be available to former Cotter Members and former SCC Members
(one-half thereof to each such group) to assist in defraying a portion of the
costs of software consolidation of the businesses. Finally, the amount of
$16,000,000 will be made available to former Cotter Members and former SCC
Members (one-half thereof to each such group) to assist in defraying a portion
of the costs of certain retrofitting and expansion projects at stores which are
preapproved by TruServ. Members requesting disbursements from these funds will
agree to remain Members in good standing of TruServ for a period of five years,
without material reductions in purchases, and, should they fail to do so, all or
a prorated portion of a disbursement from the funds must be repaid by the Member
to TruServ. If the Member defaults in the first year, a 20% surcharge is also
payable in addition to repayment of the total funds received by the Member. The
Retail Conversion Fund will be distributed by the use of three sub-funds. The
$14,000,000 conversion fund will be disbursed based upon a percentage of handled
hardware purchases by Members in the previous year. The $10,000,000 information
systems fund will be disbursed based upon criteria to be determined after the
Effective Time of the Merger by management of TruServ, in their discretion. Such
criteria are expected to include, but not be limited to (1) pre-approval of an
application by the Member including cost estimates; and (2) the technological
upgrades/improvements to be funded. The $16,000,000 retail store development
fund will be disbursed based upon pre-approval of the Member's project and the
credit status of the Member. Funding for the Retail Conversion Funds Agreement
is anticipated to come from operations, and external sources if necessary.
    
 
BACKGROUND OF THE MERGER
 
     In early 1996, Daniel A. Cotter, Chief Executive Officer of Cotter &
Company, telephoned and arranged a meeting with Paul Pentz, Chief Executive
Officer of SCC to discuss potential business combinations. Because of a variety
of other pressing business matters with SCC, including a pending merger with
Coast to Coast, Mr. Pentz declined any additional meetings or discussions, until
the SERVISTAR Coast to Coast merger was completed. At that time, both parties
executed a confidentiality agreement.
 
   
     In early July, 1996 Messrs. Cotter and Pentz met and discussed the
possibility of a business combination involving Cotter and SCC. At this meeting,
Mr. Cotter suggested a stock transaction in which SCC Shareholders would receive
Cotter Stock in exchange for their shares of SCC Stock. Both parties agreed
that, if it happened, the name of the surviving company would immediately be
changed to reflect a new approach to the future in the industry. This meeting
did not result in an agreement, but did result in additional meetings being
scheduled between the executives.
    
 
     On July 15, 1996, key executives from each company met in Cleveland, Ohio.
Mr. Pentz and Mr. Cotter met alone, and with their executive teams, who also met
separately, and discussed a business consolidation to
 
                                       29
<PAGE>   41
 
enable both companies to grow and prosper in the future. The actual price or
mechanics of the transaction was not discussed, although the advantages to
members of combining the companies and the conversion costs of SCC Members to
the Cotter buying and warehouse system was the primary subject of discussion.
Mr. Cotter discussed the idea of a merger at the regular Board of Directors'
meeting, July 25, 1996. At that meeting he identified his executive negotiating
team, and was directed by the Board to continue discussions and negotiations.
 
     Through November 5th, members of the senior management of Cotter and SCC,
together with their legal and financial advisors negotiated the terms of the
Merger Agreement and discussed various ways to join the companies to create a
stronger and more prosperous cooperative. During this time, the parties also
exchanged financial and legal due diligence materials, performed additional due
diligence, and hired other advisors to assist, evaluate, and analyze the
combination of these companies.
 
     At Cotter's regular Board meeting on September 26, 1996, Mr. Cotter
presented key elements of the transaction, and described the rationale of the
combination to the Board. After this meeting, members of Mr. Cotter's executive
management negotiating team continued meetings and discussions with SCC
representatives. Four Special Board of Directors meetings were held October 8th,
November 7th, November 16th/17th and November 27th, either through physical or
telephonic meetings, for the purpose of continuing to inform the Board of the
background of the proposed merger, various terms, provisions, benefits and
risks, financial, legal, and strategic reviews, Cotter's and SCC's goals, the
preliminary financial evaluation and analysis, and the fairness of the
transaction, the targeted operating synergies, and in general, the terms of the
Merger Agreement.
 
     At Cotter's Board meeting on December 7, 8, and 9, 1996, the Board received
presentations from its advisors on their respective relevant aspects of the
proposed transaction, including due diligence, fairness and related matters. The
Board unanimously approved the Merger on December 9, 1996.
 
     The SCC Board received a preliminary report on the purposes for, and
possible basic structure of, a business combination at its Regular Meeting held
August 5, 1996. At the Regular Meeting held October 7, 1996, extensive
discussion occurred as to all aspects of the proposed transaction. As
negotiations continued and additional details developed, telephonic Board
meetings were arranged for November 7, 1996 and for November 16, 1996. At its
rescheduled Regular Meeting on December 7, 8 and 9, 1996, the Board received
presentations from its advisors on their respective relevant aspects of the
proposed transaction, including due diligence, fairness and related matters. The
Board unanimously approved the Merger on December 9, 1996.
 
     The Merger Agreement was executed on December 9, 1996, immediately
following its approval by the Boards of Directors of both SCC and Cotter.
 
RECOMMENDATION OF THE COTTER BOARD; REASONS FOR THE MERGER
 
     THE COTTER BOARD HAS UNANIMOUSLY APPROVED THE TERMS OF THE MERGER PROPOSAL,
BELIEVES THAT THE TERMS OF THE MERGER PROPOSAL ARE FAIR TO, AND IN THE BEST
INTERESTS OF, COTTER AND ITS STOCKHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT
HOLDERS OF SHARES OF COTTER STOCK VOTE "FOR" APPROVAL OF THE MERGER PROPOSAL.
 
THE MERGER
 
     The Cotter Board has concluded that the terms of the proposed Merger are in
the best interests of Cotter and its Stockholders. The Cotter Board has reached
this conclusion because, among other reasons, the Merger would further Cotter's
strategic goals of strengthening its position in the extremely competitive
retail hardware and home center business, primarily by growth through
acquisition or business combination, leveraging physical assets for increased
sales, developing necessary retail and wholesale technology, and cost control
through a variety of operating and financial synergies.
 
     As part of their consideration of the Merger Proposal, the Cotter Board
discussed a wide range of combinations between the two companies and the
resulting services and products to be provided for the benefit
 
                                       30
<PAGE>   42
 
of the Cotter Member/Stockholder. In this connection, the Cotter Board received
information on marketing, freight, inventory, labeling, and sales opportunities,
as well as SKU assortments, purchasing efficiencies, dividend formulas and paint
programs. The Board discussed the material terms of the proposed Merger
Agreement, which had been previously furnished to the Board and a range of
valuation issues. The Cotter Board also considered the fact that representatives
of William Blair & Company, LLC indicated that, subject to certain assumptions
and limitations, the Merger was fair from a financial point of view for the
Stockholders of both Cotter and SCC. The Board also considered financial and
strategic concepts of the Merger as described by Cotter management.
 
     The Cotter Board discussed the competitive position of Cotter, and other
hardware cooperatives and wholesalers, and the possibility for future growth and
financial viability with and without the Merger.
 
     The Cotter Board did not quantify or assign respective weights to specific
factors but concluded that the growth strategy and potential cost savings, asset
utilization, and business synergies resulting from long term reductions in
facilities and personnel were to the overall and ultimate benefit of its
Stockholders.
 
CUMULATIVE VOTING
 
     The holders of Class A Common Stock are presently permitted to cumulate
their votes in the election of directors of Cotter. Pursuant to the cumulative
voting provisions, each holder is entitled to cast, for every share held, a
number of votes equal to the number of directors to be elected. Each such holder
may cast such whole number of votes for one nominee, or distribute such whole
number of votes among two or more nominees in any manner. The proposed Amended
and Restated Certificate of Incorporation of TruServ eliminates the cumulative
voting provisions.
 
     One of the principal effects of cumulative voting is to make it more likely
that an individual or group of individuals who own less than a plurality of the
voting stock would be able to obtain representation on a board of directors.
Such an individual or group may have interests and goals which are not
consistent with and might be in conflict with those of a majority of
Stockholders. Cotter's Board of Directors believes that each Director should
represent the interests of all Stockholders, rather than the interests of any
special constituency, and that the presence on the Board of one or more
directors representing such a constituency could disrupt and impair the
efficient management of TruServ.
 
PER STORE CLASS A COMMON STOCK OWNERSHIP REQUIREMENTS
 
     The Cotter Board has approved, and recommends that the Stockholders vote in
favor of, the amendment to the Certificate of Incorporation of the TruServ
eliminating the requirement that all Members own the same number of shares of
Class A Common Stock and incorporating in the Retail Member Agreement a
requirement to own 60 shares of such stock for each such Member's stores (up to
a maximum of five stores, or 300 shares) because such an ownership methodology
more fairly reflects the relative interests of the owners in TruServ. By
approving the Merger, Cotter Members will be voting to increase their investment
in Cotter with respect to the same retail stores for which they have already
made their existing investment.
 
INCREASE IN AUTHORIZED SHARES OF COTTER STOCK
 
     The Cotter Board has approved, and recommends that the Stockholders vote in
favor of, the amendment to the Certificate of Incorporation of Cotter increasing
the maximum number of authorized shares of Class A Common Stock and Class B
Common Stock to 750,000 and 4,000,000 respectively, because without such an
increase there will be insufficient shares of such stock to implement the terms
of the Merger and to declare patronage dividends on an on-going basis.
 
RECOMMENDATION OF THE SCC BOARD; REASONS FOR THE MERGER
 
     THE SCC BOARD HAS UNANIMOUSLY APPROVED THE TERMS OF THE MERGER PROPOSAL,
BELIEVES THAT THE TERMS OF THE MERGER PROPOSAL ARE FAIR TO, AND IN THE BEST
INTERESTS OF, SCC AND ITS SHAREHOLDERS, AND UNANIMOUSLY
 
                                       31
<PAGE>   43
 
RECOMMENDS THAT HOLDERS OF SHARES OF SCC STOCK VOTE "FOR" APPROVAL OF THE MERGER
PROPOSAL.
 
     The SCC Board, after review of extensive information from management and
outside advisors, concluded that the terms of the proposed Merger are fair to,
and in the best interests of, SCC and its Shareholders because of the many
opportunities it presents, the main benefits of which are:
 
     - Improved retail market position
     - Improved profitability
     - Improved wholesale market position
     - Lower costs of operation
     - Improved service levels
     - Greater financial strengths
     - Improved asset utilization
     - Greater manufacturing efficiencies
     - Faster technology development
 
     In view of the variety of factors considered in connection with its
evaluation of the Merger Proposal, the SCC Board did not find it practicable to,
and did not, quantify or otherwise assign relative weights to the specified
factors considered in reaching this determination. In addition, individual
Members of the SCC Board may have given different weights to different factors.
 
OPINIONS OF WILLIAM BLAIR & COMPANY, LLC
 
     Cotter and SCC retained William Blair & Company, LLC ("Blair") to opine as
to the fairness, from a financial point of view, of the consideration received
by the stockholders of Cotter and SCC in the proposed Merger. Blair was retained
based on its experience as a financial advisor in connection with mergers and
acquisitions as well as Blair's general knowledge of the hardware and
do-it-yourself businesses, as well as its understanding of entities operating as
cooperatives. In its analysis, Blair considered both the relevant value of the
shares exchanged in the Merger and the relative value to Members from
participation (i.e. relative prices, fees and services) in the cooperative
before and after the Merger.
 
     In connection with the evaluation of the Merger by the Board of Directors
of Cotter and SCC, Blair advised the Board of Directors of Cotter on November
18, 1996 that, subject to confirming certain additional due diligence matters,
that the consideration was fair from a financial point of view for the
stockholders of both Cotter and SCC. On December 9, 1996, Blair met separately
with both Boards of Directors to review the Merger and Blair delivered its
written opinion to each of Cotter and SCC, that, as of the date of such
opinions, and subject to certain assumptions, factors and limitations set forth
in such written opinions as described below, the consideration from the Merger
was fair from a financial point of view for stockholders of both Cotter and SCC.
Blair did not recommend to Cotter or SCC any specific terms of the Merger or the
amount of consideration to be issued to the stockholders of Cotter and SCC,
which was determined by arms-length negotiations between Cotter and SCC. Blair's
opinions address only the fairness of the consideration from the Merger to the
stockholders of Cotter and SCC from a financial point of view, and does not
constitute a recommendation to any stockholder as to how such stockholder should
vote at the Cotter Annual and SCC Special Meetings. Blair expresses no opinion
as to the tax consequences of the Merger, and Blair's opinions as to the
fairness of the Merger does not take into account the particular tax status or
position of any holder of Cotter Stock or SCC Stock. In rendering its opinions,
Blair was not engaged as an agent or fiduciary of either Cotter or SCC
Stockholders or any third party.
 
     WHILE THE FOLLOWING DESCRIPTION REVIEWS ALL OF THE MATERIAL ANALYSES
PERFORMED BY BLAIR, THE COMPLETE TEXT OF THE OPINIONS DATED DECEMBER 9, 1996 ARE
ATTACHED HERETO AS APPENDIX B AND THE SUMMARY OF THE OPINIONS SET FORTH BELOW IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO THE FULL TEXT OF SUCH OPINIONS.
STOCKHOLDERS OF BOTH COTTER AND SCC ARE URGED TO READ SUCH OPINIONS CAREFULLY
AND IN ITS ENTIRETY FOR A DESCRIPTION OF THE PROCEDURES FOLLOWED, THE FACTORS
CONSIDERED, THE ASSUMPTIONS MADE AND SCOPE OF THE
 
                                       32
<PAGE>   44
 
REVIEW UNDERTAKEN BY, AS WELL AS LIMITATIONS ON THE REVIEW UNDERTAKEN BY,
BLAIR IN RENDERING ITS OPINIONS.
 
     In connection with Blair's review of the Merger and the preparation of its
opinions dated December 9, 1996, Blair examined, among other things: (i) the
Merger Agreement dated as of December 9, 1996; (ii) audited financial statements
of Cotter and SCC for each of the three years ended December 30, 1995 and June
30, 1996, respectively; (iii) unaudited financial statements of Cotter for the
three quarters ended September 28, 1996 and the unaudited financial statements
of SCC for the one quarter ended September 30, 1996; (iv) certain internal
financial information and forecasts for Cotter and SCC prepared by the
respective management of each company; and (v) certain other publicly available
information on Cotter and SCC. Blair also held discussions with the management
of Cotter and SCC to discuss the foregoing, and considered other matters which
it deemed relevant to its inquiry. Blair was not requested to, nor did Blair
solicit the interest of any other third party in acquiring or merging with SCC
or Cotter.
 
     In the course of its engagement Blair made investigations of each of Cotter
and SCC. In arriving at its opinions, however, Blair did not independently
verify any of the foregoing information and relied on all such information being
complete and accurate in all material respects. Furthermore, Blair did not
obtain any independent evaluation or appraisal of the properties or assets and
liabilities of Cotter or SCC or of any of their subsidiaries, nor was Blair
furnished with any such evaluations or appraisals. The opinions are necessarily
based upon market, economic and other conditions that existed and could be
evaluated as of the date of the opinion, and on information available to Blair
as of such date. It should be understood that, although subsequent developments
may affect its opinions, Blair does not have any obligation to update, revise or
reaffirm its opinions.
 
     The summary set forth below does not purport to be a complete description
of the analyses performed by Blair in arriving at its opinions. Arriving at
opinions of fairness is a complex process that involves various determinations
as to the most appropriate and relevant methods of financial analysis and the
applications of those methods to the particular circumstances and, therefore,
such opinions are not necessarily susceptible to partial analysis or summary
description. Blair believes that its analyses must be considered as a whole and
that selecting portions of its analyses or portions of the factors considered by
it, without considering all analyses and factors, could create an incomplete
view of the valuation process and other analyses underlying its opinions.
 
     In performing its analyses, Blair used and relied upon projections from
Cotter that were provided by Cotter's management, and projections from SCC that
were provided by SCC's management, and estimates of the potential financial
benefits of the Merger jointly developed by both companies. With respect to the
financial and operating forecasts and the potential financial benefits of the
Merger (and the assumptions and bases therefor) of Cotter and SCC which Blair
reviewed, Blair assumed that such forecasts and estimates had been reasonably
prepared in good faith on the basis of reasonable assumptions and reflected the
best available estimates and judgments of the respective management of Cotter
and SCC, and assumed that such forecasts will be realized in the amounts and in
the time periods currently estimated by such management of Cotter and SCC. The
forecasts, estimates and judgments of Cotter and SCC on which Blair relied
constitute forward-looking information, are based on numerous factors and events
beyond the control of the parties, and are inherently subject to significant
uncertainty. In its analyses, Blair made numerous assumptions with respect to
industry performance, general business and other conditions and matters; many of
which are beyond the control of Cotter and SCC. Accordingly, actual future
results may vary materially from those projected. Additionally, estimates of the
value of the businesses and securities neither purport to be appraisals nor
necessarily reflect the prices at which businesses or securities may actually be
sold. Accordingly, such analyses and estimates are inherently subject to
substantial uncertainty. No public company analyzed is identical to Cotter or
SCC, and none of the similar transactions utilized as a comparison is identical
to the Merger. Accordingly, an analysis of publicly traded comparable companies
and comparable acquisition transactions is not mathematical; rather it involves
complex considerations and judgments concerning differences in financial and
operating characteristics of the comparable companies or the companies involved
in comparable acquisition transactions and other factors that could affect the
public trading value of the comparable companies or the transaction to which
they are being compared.
 
                                       33
<PAGE>   45
 
     In rendering its opinions of fairness for the stockholders of Cotter and
SCC, Blair analyzed both the relevant value of the shares exchanged in the
Merger and the relative value to Members from participation in the cooperative
before and after the Merger. In order for the Merger to be considered fair from
a financial point of view, both aspects (share valuation and Member usage) of
the Merger had to be deemed to be fair for the stockholders of each respective
company. The valuation of the shares exchanged was accomplished using comparable
companies analysis, comparable acquisitions analysis and discounted cash flow
analysis. These analyses showed a range of reference values for stockholders of
Cotter, SCC and the pro forma combined company including potential financial
benefits of the Merger ("Combined Company"). The value to Cotter and SCC
stockholders after the Merger was calculated by multiplying the value of the
Combined Company by each company's shareholders percentage ownership in the
Combined Company. Analyses of the relative value to Members from participation
in the cooperative before and after the Merger compared what Blair deemed to be
the relevant and material benefits to the stockholders of Cotter and SCC before
and after the Merger. The primary benefits analyzed included, but were not
limited to, pricing, fees and services.
 
     Cotter and SCC engaged Blair on October 17, 1996 by means of engagement
letters to provide financial advisory and investment banking services in
connection with the possible Merger. The engagement letters provide that, for
its services, Blair is to be paid by each of Cotter and SCC (i) a $20,000 fee,
payable upon execution of the engagement letter, (ii) a $20,000 fee payable
after completion of familiarizing itself to the extent it deems appropriate,
including discussions with senior management of each company, with the business,
operations and financial condition and prospects of Cotter and SCC and the
preparation and delivery of a valuation of each company and the financial
benefits of the Merger in such a form as it deems appropriate to the Board of
Directors of both Cotter and SCC, and (iii) a $60,000 fee payable in the event
that Blair renders an opinion as to the fairness, from a financial point of
view, to the stockholders of Cotter and SCC or advises the Board of Directors
that it is unable to render such an opinion due to the adequacy of such
consideration. In addition, if requested to perform other services, Blair will
be paid an additional fee. It is currently expected that Blair will not be
requested to render these additional services. Furthermore, pursuant to the
engagement letter, Cotter and SCC have agreed to each pay for one half of
Blair's out-of-pocket expenses reasonably incurred by it in connection with its
engagement hereunder. Cotter and SCC have also agreed to indemnify Blair for
certain liabilities, including liabilities under the federal securities laws or
relating to or arising out of Blair's engagement as financial advisor to Cotter
and SCC. The foregoing fees were determined by arms-length negotiations between
Blair, Cotter & SCC.
 
     William Blair & Company, LLC has been engaged in the investment banking
business since 1935. Blair undertakes the valuation of investment securities in
connection with public offerings, private placements, business combinations,
estate and gift tax valuations and similar transactions.
 
CONFLICTS OF INTEREST
 
     In considering the recommendations of the Cotter Board and the SCC Board
with respect to the Merger Agreement and the transactions contemplated thereby,
Stockholders should be aware that certain members of the management of Cotter
and SCC have interests in the Merger that are in addition to the interests of
Stockholders of Cotter and SCC generally. These interests arise from, among
other things, certain indemnification and insurance arrangements and with
respect to certain executive officers of Cotter and SCC, various existing two to
five year employment contracts, benefit plans and director fee arrangements
among Cotter, SCC and directors and certain executive officers of Cotter and
SCC.
 
AGREEMENTS WITH RESPECT TO DIRECTORS
 
     After the Merger, members of the Board of Directors will be compensated for
their services in that capacity. Each Vice-Chairman will be paid $54,000.00 per
year. The initial Chairman of the Board of TruServ, who will also be an officer
and employee of TruServ, will not receive any additional compensation for
serving as Chairman. Regular members of the Board will be paid $24,000.00 per
year. Those members of the Cotter and SCC Boards not continuing to serve as
regular members of the TruServ Board after the Merger will become Advisory
Directors and serve on TruServ's Advisory Boards and be paid $12,000.00 per
year. It is anticipated that the Advisory Boards will dissolve after two years.
 
                                       34
<PAGE>   46
 
     The officers and directors of TruServ will be as set forth on Exhibits
2.3(a) and 2.3(b) to the Merger Agreement. Copies of such exhibits are attached
to the Merger Agreement which is APPENDIX A to this Joint Proxy
Statement/Prospectus. The initial Board of Directors of TruServ will consist of
seventeen persons and will be comprised of the current Chief Executive Officers
of Cotter and SCC, eight directors selected by the current Cotter Board of
Directors and seven directors selected by the current SCC Board of Directors.
Commencing on the Effective Time of the Merger, such seventeen directors will be
divided into classes and serve for terms of one, two or three years as set forth
in TruServ's By-Laws. Those By-Laws impose certain qualifications for and
limitations on service as a director. TruServ is expected to provide by Board
resolution that in certain circumstances if a director ceases to serve as such,
he or she must be replaced by a participant in the same retail program (True
Value(R), SERVISTAR(R) or Coast to Coast(R)). TruServ also expects that its
Board of Directors will elect the current Chief Executive Officer of Cotter as
chairman of its Board of Directors for not less than three consecutive one year
terms after the Effective Time and the current Chief Executive Officer of SCC as
a Director and President and Chief Operating Officer of TruServ. In addition,
the parties expect that the current Chief Executive Officer of SCC will be
renominated for a second three year term as a Director in 1999.
 
INDEMNIFICATION AND INSURANCE
 
     Under the terms of the Merger Agreement, Cotter has agreed that after the
Effective Time, for acts occurring prior to the Merger (i) all rights to
indemnification and advancement of expenses existing in favor of the directors
and officers of SCC and its current or former subsidiaries (the "Indemnified
Parties") under the provisions existing on the date of the Merger Agreement in
the Articles of Incorporation, By-Laws and indemnification agreements of SCC
will survive the Merger, and (ii) TruServ will indemnify and advance expenses to
the Indemnified Parties to the full extent required or permitted under the
provisions existing on the date of the Merger Agreement in the Articles of
Incorporation, By-Laws and indemnification agreements of SCC.
 
CERTAIN FEDERAL INCOME TAX CONSEQUENCES
 
     Coopers & Lybrand, SCC's certified public accountants, is of the opinion
that the material federal income tax consequences of the Merger, insofar as they
relate to SCC and its Shareholders, will be as follows:
 
          (i) the Merger will constitute a reorganization within the meaning of
     Section 368(a) of the Code, and Cotter and SCC will each be a party to that
     reorganization within the meaning of Section 368(b) of the Code;
 
          (ii) no gain or loss will be recognized by Cotter or SCC, as the case
     may be, as a result of the Merger;
 
          (iii) Except as otherwise described below, no gain or loss will be
     recognized by the Shareholders of SCC upon the conversion of their SCC
     Stock into shares of TruServ Stock pursuant to the Merger.
 
          (iv) The aggregate tax basis of the shares of TruServ Stock received
     in exchange for shares of SCC Stock pursuant to the Merger (including a
     fractional share for which cash is received) will be the same as the
     aggregate tax basis for such shares of SCC Stock decreased by (i) the
     amount of any tax basis allocable to the fractional share interest for
     which cash is received, (ii) the amount of any tax basis of SCC Common
     Stock exchanged for cash or a reduction of an outstanding obligation of the
     SCC Member, and (iii) the amount of any tax basis of SCC Preferred Stock
     exchanged for unsecured promissory notes, and increased by the amount of
     any unrecognized loss;
 
          (v) Although the matter is not free from doubt, the holders of SCC
     Preferred Stock who receive Class B Common Stock in the Merger and who also
     receive the right to exchange the Class B Common Stock for unsecured
     promissory notes pursuant to the conversion of securities provisions in
     Article 3.2(c) of the Merger Agreement (the "Exchange Right") should not
     recognize gain in connection with the receipt of the Exchange Right.
     However, the Internal Revenue Service may assert that such holders must
     recognize gain. Such taxable gain, if any, would be equal to the fair
     market value, if any, of the Exchange
 
                                       35
<PAGE>   47
 
     Right on the date of the Merger and would be recognized only in an amount
     equal to the excess, if any, of (i) the fair market value of the TruServ
     Stock received (including a fractional share treated as received), the fair
     market value of the Exchange Right received, and cash received (including
     the fair market value of any reduction of an outstanding obligation
     received in lieu of cash) for SCC Common Stock by such holder over (ii) the
     tax basis of all SCC Stock exchanged by the holder in the Merger. Any such
     gain generally will be treated as capital gain. If the tax basis of all the
     SCC Stock exchanged by the holder in the Merger exceeds the fair market
     value of the TruServ Stock received (including a fractional share treated
     as received), the fair market value of the Exchange Right received, and
     cash received (including the fair market value of any reduction of an
     outstanding obligation received in lieu of cash) for SCC Common Stock by
     such holder in the Merger, no loss would be recognized by the holder.
 
          The holders of SCC Stock who have received cash in lieu of a
     fractional share of TruServ Stock generally will be treated as if the
     fractional share had been distributed to such holder as part of the Merger
     and then redeemed by TruServ in exchange for the cash distributed in lieu
     of the fractional share in a transaction qualifying as an exchange under
     Section 302 of the Code. As a result, a holder of SCC Common Stock
     generally will recognize capital gain or loss with respect to the cash
     payment received in lieu of a fractional share.
 
          The holders of SCC Preferred Stock who have received Class B Common
     Stock in the Merger and who also receive an Exchange Right, and who
     subsequently exercise that Exchange Right, generally will be treated as if
     the Class B Common Stock sold pursuant to the Exchange Right, was redeemed
     by TruServ in a transaction qualifying as an exchange under Section 302 of
     the Code. Such holder generally will recognize gain equal to the difference
     in the fair market value of the unsecured promissory notes received over
     the holder's tax basis in the Class B Common Stock exchanged (plus an
     amount equal to any gain recognized as a result of receiving the Exchange
     Right). Any such gain generally will be treated as capital gain. Although
     the matter is not free from doubt, any loss arising from an exercise of the
     Exchange Right may not be recognized. Any holders of Exchange Rights who
     fail to exercise those rights prior to their expiration should not
     recognize any loss upon such expiration unless an amount was included in
     income upon receipt of the Exchange Right.
 
          The holders of SCC Common Stock who receive cash, or a reduction of an
     outstanding obligation, in exchange for shares of SCC Common Stock
     exceeding forty (40) shares of SCC Common Stock (i.e., common stock
     relating to more than five stores owned by any one SCC Member) pursuant to
     Article 3.2 of the Merger Agreement generally will be treated as if the SCC
     Common Stock exceeding forty (40) shares was redeemed by TruServ in a
     transaction qualifying as an exchange under Section 302 of the Code. The
     Shareholder will recognize gain, but not loss, if any, in the exchange.
     Such gain, if any, would equal the difference between (i) the cash
     received, if any, and the fair market value of any reduction in an
     outstanding obligation, and (ii) the holder's tax basis in the SCC Common
     Stock. Any such gain generally will be treated as capital gain.
 
          (vi) the aggregate tax basis of the shares of TruServ Stock received
     in exchange for shares of SCC Stock pursuant to the Merger (including
     fractional shares for which cash is received) will be the same as the
     aggregate tax basis for such shares of SCC Stock decreased by the amount of
     any tax basis allocable to the fractional share interests for which cash is
     received; and
 
          (vii) the holding period for shares of TruServ Stock received in
     exchange for shares of SCC Stock pursuant to the Merger will include the
     period that such shares of SCC Stock were held by the holder, provided such
     shares of SCC Stock were held as capital assets by the holder at the
     Effective Time.
 
     Ernst & Young LLP, Cotter's certified public accountants, has rendered its
opinion with regard to the material federal income tax consequences of the
Merger, insofar as they relate to Cotter and its Stockholders. Their opinion is
attached as Exhibit 8-C to the Registration Statement wherein they have opined
that:
 
     (i)   the Merger will constitute a reorganization within the meaning of
           Section 368(a) of the Code, and Cotter and SCC will each be a party
           to the reorganization within the meaning of Section 368(b) of the
           Code;
 
                                       36
<PAGE>   48
 
     (ii)   no gain or loss will be recognized to Cotter or SCC as a result of
            the Merger;
 
     (iii)  neither gain nor loss will be recognized by the Cotter Stockholders
            as a result of the conversion of their Cotter Common Stock into
            shares of TruServ Stock;
 
     (iv)  the aggregate tax basis of the shares of the TruServ Class A Common
           stock received in the conversion of the Cotter Class A Common Stock
           and the aggregate tax basis of the shares of the TruServ Class B
           Common Stock received in the conversion of the Cotter Class B Common
           Stock shall be the same as that of the shares exchanged;
 
     (v)   the holding period of the TruServ Class A Common Stock and the
           TruServ Class B Common Stock received in the conversion of the Cotter
           Class A and Class B Common shares, respectively, shall include the
           period that the Cotter Common shares were held;
 
     (vi)  an exchange of shares of Class B Common Stock for TruServ Class A
           Common Stock in the Recapitalization(1) will constitute a
           reorganization within the meaning of Section 368(a)(1) of the Code.
           TruServ will be a party to a reorganization within the meaning of
           Section 368(b) of the Code;
 
     (vii) no gain or loss will be recognized by the Cotter members upon the
           exchange, in each instance, of shares of Class B Stock for TruServ
           Class A Common Stock;
 
     (viii) the basis of the TruServ Class A Common Stock to be received by the
            Cotter members who exchange Class B Common Stock in the
            Recapitalization will be, in each instance, the same as the basis of
            their Class B Common Stock surrendered in exchange therefor;
 
     (ix)  the holding period of the TruServ Class A Common Stock to be received
           by the Cotter members who surrender Class B Common Stock in exchange
           therefor will include in each instance the period during which the
           Cotter member held the Class B Common Stock surrendered in the
           exchange assuming that the Class B Common Stock was a capital asset
           in the hands of the holder;
 
     (x)   The Patronage Dividend Promissory (Subordinated) Notes should be
           treated as securities for federal income tax purposes(2), and, as
           such, except for any amounts received allocable to accrued interest
           on the Patronage Dividend Promissory (Subordinated) Notes, (i) no
           gain or loss will be recognized by the holder, (ii) the holder's
           adjusted tax basis in the TruServ Class A Common Stock received in
           the exchange will, immediately after the exchange, be equal to the
           holder's aggregate tax basis in the Patronage Dividend Promissory
           (Subordinated) Notes exchanged therefor, and (iii) the holding period
           for the TruServ Class B Common Stock received in the exchange will
           include the period during which the Patronage Dividend Promissory
           (Subordinated) Notes were held, assuming that the Patronage Dividend
           Promissory (Subordinated) Notes were capital assets in the Cotter
           Members' hands immediately before the exchange.
 
     (xi)  Any amounts received by holders of the Patronage Dividend Promissory
           (Subordinated) Notes that are allocable to accrued interest will be
           includable as interest income.
 
     (xii) To the extent that any exchanged Patronage Dividend Promissory
           (Subordinated) Note in the hands of a holder would be subject to the
           market discount rules, any disposition of the TruServ Class A Common
           Stock received in such exchange also would be subject to the market
           discount rules (Section 1276 of the Code).
 
     (xiii) the receipt of the contingent right to convert Patronage Dividend
            Promissory (Subordinated) Notes (as defined below) into TruServ
            Class B Common Stock during the 5 year period commencing on the
            effective date of the Merger ("Rights"), by the former Cotter
            members should not result in the recognition of income or loss.
            Pursuant to recently issued Regulations, a modification of the
            underlying terms of a debt instrument will be treated as an exchange
            of the "old" debt instrument for the modified debt instrument. In
            general, modification will create an exchange only if the
            modification is significant. The type of modification created by the
            Rights would be deemed significant only if the rights of the holder
            are altered in an economically
 
                                       37
<PAGE>   49
 
           significant manner. Since it is highly unlikely that the Rights
           would be exercised, it is unlikely that a holder's rights have been
           altered in an economically significant manner. However, since these
           Regulations have been finalized within the last six months, it is
           possible that the IRS would contend that the Patronage Dividend 
           Promissory (Subordinated) Notes were exchanged. Further, a deemed 
           exchange would be unlikely to create an adverse tax consequence to 
           the members. Since the Patronage Dividend Promissory (Subordinated)
           Notes were issued as patronage, most holders should have a basis 
           equal to the principal amount of the debt, and a taxable exchange 
           would not create a gain.
 
     (xiv) the redemption of a Cotter member's TruServ Class B Common Stock
           should be nontaxable to the extent that the proceeds received with
           respect to each share equal the amount previously included in income
           as patronage pursuant to Subchapter T of the Code. To the extent that
           the proceeds are less than the amount previously included in income,
           the Cotter member should be entitled to an ordinary loss deduction.
           If the redemption proceeds exceed the amount previously included in
           income, such excess will be subject to the normal rules of stock
           redemptions found in Subchapter C of the Code. Subchapter C generally
           treats redemption proceeds as distributions (dividends) unless the
           shareholder has a meaningful reduction in his ownership of the
           distributor. If there has been a meaningful reduction, the
           transaction should be treated as a sale or exchange of a capital
           asset.
- -------------------------
(1) The Recapitalization is the required acquisition by the Cotter members of
    additional Class A TruServ Stock in exchange for either Cotter Class B
    Common Stock and/or Patronage Dividend Promissory (Subordinated) Notes.
    Stock exchanges pursuant to the Recapitalization are transactions described
    in Section 1036 of the Code. The tax consequences as described herein shall
    be the same whether the Recapitalization is deemed a reorganization or a
    Section 1036 transaction.
 
(2) The term "security" is not defined in either the Code or Regulations
    promulgated thereunder, thus, the IRS might contend that the Patronage
    Dividend Promissory (Subordinated) Notes are not securities. If the IRS were
    successful in such contention gain or loss would be recognized on the
    exchange. Such gain or loss should, in general, be treated as capital gain
    or loss. However, if Patronage Dividend Promissory (Subordinated) Notes were
    acquired by the holder, other than as patronage, at a discount, income if
    any could be treated as interest income pursuant to the market discount
    obligation rules of the Code. Patronage Dividend Promissory (Subordinated)
    Notes could be acquired by a Member other than as patronage and at a
    discount by a purchase from another Member.
 
     It is a condition to the consummation of the Merger (which may be waived by
the consent of both of Cotter and SCC) that SCC has received a favorable IRS
private letter ruling to the effect that the proposed Merger will comply with
the continuity of interest requirements for a tax free reorganization under
Section 368 of the Code. The opinions expressed herein are conditioned upon
receipt of such letter and are also based, and such opinions to be issued later
will be based, upon the Code, its legislative history, existing and proposed
regulations thereunder, published rulings and court decisions, all as in effect
as of the time such opinions were issued and all of which are subject to change,
which change could be retroactive.
 
     THE DISCUSSION SET FORTH ABOVE DOES NOT ADDRESS THE STATE, LOCAL OR FOREIGN
TAX ASPECTS OF THE MERGER. IN ADDITION, IT DOES NOT DISCUSS THE FEDERAL INCOME
TAX CONSIDERATIONS THAT MAY BE RELEVANT TO CERTAIN PERSONS, AND MAY NOT APPLY TO
CERTAIN HOLDERS SUBJECT TO SPECIAL TAX RULES.
 
     EACH SHAREHOLDER SHOULD CONSULT HIS OR HER OWN TAX ADVISOR WITH RESPECT TO
THE SPECIFIC TAX CONSEQUENCES OF THE MERGER TO HIM OR HER, INCLUDING THE
APPLICATION AND EFFECT OF STATE, LOCAL AND FOREIGN TAX LAWS.
 
ACCOUNTING TREATMENT
 
     The Merger will be accounted for by TruServ using the purchase method of
accounting in accordance with generally accepted accounting principles.
Therefore, the aggregate consideration paid by Cotter in
 
                                       38
<PAGE>   50
 
connection with the Merger will be allocated to SCC's assets and liabilities
based on their fair values, and the results of operations of SCC will be
included in the results of operations of TruServ only for periods subsequent to
the Effective Time of the Merger.
 
REGULATORY APPROVALS
 
     Under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 (the "HSR
Act"), and the rules promulgated thereunder by the Federal Trade Commission (the
"FTC"), the Merger cannot be consummated until notifications have been given and
certain information has been furnished to the FTC and the Antitrust Division of
the Department of Justice (the "Antitrust Division") and specified waiting
period requirements have been satisfied. Cotter and SCC each filed the required
notification and report forms under the HSR Act with the FTC and the Antitrust
Division. The specified waiting period expired on January 19, 1997 without any
request for additional information.
 
     At any time before or after consummation of the Merger, the Antitrust
Division or the FTC, or any state, could take such action under the antitrust
laws as it deems necessary or desirable in the public interest, including
seeking to enjoin the consummation of the Merger or seeking divestiture of
substantial assets of Cotter or SCC. Private parties may also seek to take legal
action under the antitrust laws under certain circumstances. There can be no
assurance that a challenge to the Merger will not be made or, if such challenge
is made, that Cotter or TruServ, as the case may be, will prevail. However,
management of SCC and Cotter each believe that the Merger does not present any
material anti-competitive effects.
 
     The obligations of Cotter and SCC to consummate the Merger are subject to
the condition that there be no preliminary or permanent injunction or other
order by any federal, state or foreign court of competent jurisdiction that
prevents consummation of the Merger, and that there be no statute, rule,
regulation, executive order, stay, decree or judgment by any court or
governmental authority that prohibits or restricts the consummation of the
Merger. See "The Merger Agreement -- Conditions." Either Cotter or SCC may
terminate the Merger Agreement if any court of competent jurisdiction in the
United States or other United States governmental body shall have issued an
order, decree or ruling or taken any other action restraining, enjoining or
otherwise prohibiting the Merger and such order, decree, ruling or any other
action shall have become final and non-appealable, provided that the party
seeking to terminate the Merger Agreement for such reason shall have used all
reasonable efforts to remove such order, decree or ruling. See "The Merger
Agreement -- Termination."
 
                                       39
<PAGE>   51
 
                              THE MERGER AGREEMENT
 
     The following is a brief summary of certain provisions of the Merger
Agreement, a copy which is attached as APPENDIX A to this Joint Proxy
Statement/Prospectus and is incorporated herein by reference. This summary is
qualified in its entirety by reference to the full text of the Merger Agreement.
 
THE MERGER
 
     Pursuant to the Merger Agreement, and subject to the terms and conditions
thereof, at the Effective Time SCC will be merged with and into Cotter, with
Cotter as the surviving corporation (to be known thereafter as TruServ
Corporation). The Merger will have the effects specified in Section 259 of the
DGCL and Section 1929 of the PBCL.
 
     Cotter's Amended and Restated Certificate of Incorporation and Cotter's
By-laws will be TruServ's Certificate of Incorporation and By-laws. The initial
directors and the initial officers of TruServ will be as set forth on Exhibit
2.3(a) and Exhibit 2.3(b) of the Merger Agreement.
 
EFFECTIVE TIME OF THE MERGER
 
     The closing of the transactions contemplated by the Merger Agreement (the
"Closing") will take place on the first business day (the "Closing Date") after
the later of (i) the date on which both SCC and Cotter Stockholders meetings
approving the Merger have occurred, and (ii) the day on which all of the
conditions to the Merger are satisfied or waived, or at such other date as
Cotter and SCC agree. See "The Merger Agreement -- Conditions."
 
     As soon as practicable after the Closing, a Certificate of Merger will be
filed with the Secretary of State of the State of Delaware as provided in
Section 252 of the DGCL and Articles of Merger will be filed with the Secretary
of the Commonwealth of the Commonwealth of Pennsylvania as provided by Sections
1926, 1927 and 1928 of the PBCL. The time specified in the Certificate of Merger
and Articles of Merger for the consummation of the Merger is referred to as the
Effective Time.
 
ADDITIONAL STOCK PURCHASES
 
     Upon the Effective Time, each Cotter Member will be required to own sixty
(60) shares of Class A Common Stock, par value $100.00 per share, for each
separate retail location ("Store") up to a maximum of five (5) Stores or three
hundred (300) such shares in the aggregate. Therefore, at the Effective Time,
each Cotter Member will be required to purchase fifty (50) additional shares of
Cotter Class A Common Stock at their par value ($100.00 per share) or an
aggregate of $5,000.00, for such Member's first Store and sixty (60) additional
shares of Cotter Class A Common Stock at their par value ($100.00 per share) or
an aggregate of $6,000.00, for each of his or her second, third, fourth and
fifth Stores. No additional Cotter Class A Common Stock will be required to be
purchased by such Member for any Stores above five (5) in number. By approving
the Merger, Cotter Members will be voting to increase their investment in Cotter
with respect to the same retail stores for which they have already made their
existing investment.
 
     Payment for the foregoing purchases may be made, at the election of the
purchasing Cotter Member, (i) in cash and in full immediately upon the Effective
Time or (ii) by surrendering Class B Common Stock (at its par value of $100 per
share), and, to the extent such purchasing Cotter Member does not possess
sufficient Class B Common Stock to satisfy such obligation, by surrendering
Cotter patronage dividend subordinated promissory notes ("Patronage Dividend
Promissory (Subordinated) Notes") at their principal amount. If not otherwise
elected by the Cotter Member in writing prior to the Effective Time, such Cotter
Member will be deemed to have elected to surrender Class B Common Stock, to the
extent available therefor, and in satisfaction of any deficiency, to surrender
Patronage Dividend Promissory (Subordinated) Notes. In the event any Cotter
Member does not have sufficient Patronage Dividend Promissory (Subordinated)
Notes or Class B Common Stock sufficient to satisfy his or her obligations, any
remaining deficiency must be paid in cash in sixty (60) equal monthly
installments. Cotter is authorized to require such additional purchases of
Cotter Class A Common Stock pursuant to Article X, sec.1 of Cotter's By-Laws and
the Retail Member Agreement (page 2).
 
                                       40
<PAGE>   52
 
ADDITIONAL RIGHTS AND OBLIGATIONS
 
     As soon as practical after the Effective Time, TruServ will redeem, on a
pro rata basis, $17 million of Cotter Class B Common Stock (at the par value
thereof) held by Cotter Members immediately prior to the Effective Time (the
"Redemption"). Any shares of Cotter Class B Common Stock which are redeemed
pursuant to the Redemption will be applied as a credit towards the minimum
Cotter Class B Common Stock investment requirements set forth on Exhibit 3.2(c)
to the Merger Agreement applicable to the Stockholder from whom such shares were
redeemed. Commencing on the fifth anniversary of the Effective Time of the
Merger, any Stockholder of Cotter Class B Common Stock which was redeemed
pursuant to the Redemption and who is still a Member of TruServ will be required
during the ensuing two year period, ending on the seventh anniversary of the
Effective Time, to acquire from TruServ, at a price equal to the par value
thereof and in such amounts as TruServ may from time to time determine, a number
of shares of TruServ Class B Common Stock equal to the number of shares of
Cotter Class B Common stock so redeemed, provided however, that any Stockholder
after the Redemption who nonetheless holds the then required amount of Class B
Common Stock will not be required to purchase any additional shares thereof.
 
     If all of a Member's Cotter Class B Common Stock is surrendered in payment
of that Member's required additional purchases of Cotter Class A Common Stock
described in the preceding section, that Member will be required to acquire
shares of Cotter Class B Common Stock (through his or her patronage dividends)
to replace the shares so surrendered, up to but not in excess of an amount equal
to the then-required Cotter Class B Common Stock investment levels.
 
     In the event, at any time between the Effective Time of the Merger and the
fifth anniversary thereof, of any dissolution of TruServ, termination of
corporate existence of TruServ, sale of substantially all of its assets or
acquisition of a majority of TruServ's Class A Common Stock by any one person
(including for such purposes, all affiliates of such person), including, without
limitation, by reason of a future merger, consolidation or combination, all
Patronage Dividend Promissory (Subordinated) Notes as are outstanding as of the
Effective Time and held by a Cotter Member and which remain outstanding at the
time of such event may, at the election of the holder thereof, be converted into
an equal amount of Class B Common Stock (on the basis of the principal amount of
and any accrued but unpaid interest on such Patronage Dividend Promissory
(Subordinated) Notes and the par value of such Class B Common Stock,
disregarding any fractional shares, in lieu of which cash shall be paid to such
electing holders).
 
CONVERSION OF SECURITIES
 
     As a result of the Merger and without any action on the part of the holders
thereof, each outstanding share of SCC Common Stock and SCC Series A Stock
(excluding those shares in excess of 40 shares of SCC Common Stock held by
certain SCC Members who own more than five stores which will be canceled
pursuant to Article III of the Merger Agreement) will be converted into the
right to receive one (1) fully paid and nonassessable share of TruServ Class A
Common Stock and each two (2) outstanding shares of SCC Preferred Stock will be
converted into the right to receive one (1) fully paid and non-assessable share
of TruServ Class B Common Stock. All such TruServ Class B Common Stock held by a
former SCC Member as a result of such conversion, and any TruServ Class B Common
Stock held by a former Cotter Member, which exceeds the investment requirements
specified in Exhibit 3.2(c) to the Merger Agreement shall be convertible, at the
option of the holder (exercised within sixty (60) days of the Effective Time),
into five (5) year unsecured promissory notes. Such notes will have a five year
maturity, with a fixed interest rate based on a premium spread above comparable
U.S. Treasury notes as approved by the Board of Directors, and be subordinated
to all other Cotter debt. Interest will be paid semi-annually and principal will
be repaid at the end of the five-year term. No fractional shares of TruServ
Stock will be issued in connection with such exchange. Cash will be delivered in
lieu of fractional and canceled shares, based on the par value thereof, except
where applied against balances owed for SCC Common Stock or SCC Series A stock.
 
     Each holder of a Transaction Statement representing any such shares of SCC
Stock will upon consummation of the Merger cease to have any rights with respect
to such SCC Stock, except the right to receive, without interest, shares of
TruServ Stock and cash to the extent described above, or where applicable to
exercise dissenters rights as described herein.
 
                                       41
<PAGE>   53
 
REPRESENTATIONS AND WARRANTIES
 
     The Merger Agreement contains certain representations and warranties by SCC
relating to, among other things: (a) due organization, power and standing; (b)
capital structure and ownership of subsidiaries; (c) the authorization,
execution, delivery and enforceability of the Merger Agreement; (d) required
consents and approvals and the absence of breaches or violations of the Articles
of Incorporation and By-Laws, agreements and instruments, and law; (e) certain
reports and financial statements; (f) the absence of certain changes or events;
(g) the accuracy of information in this Joint Proxy Statement/Prospectus; (h)
litigation; (i) certain contracts and agreements; (j) employee benefit plans;
(k) taxes; (l) compliance with applicable law; (m) subsidiaries; (n) interested
party transactions; (o) labor and employment matters; (p) insurance; (q)
contracts and agreements with physicians, hospitals and third party providers;
(r) environmental matters; (s) intellectual property rights; (t) real property;
(u) the provision of complete copies of all documents to Cotter; (v) complete
representations; and (w) takeover statutes.
 
     The Merger Agreement also contains certain representations and warranties
by Cotter relating to, among other things: (a) due organization, power and
standing; (b) capital structure and ownership of subsidiaries; (c) the
authorization, execution, delivery and enforceability of the Merger Agreement;
(d) required consents and approvals and the absence of breaches or violations of
the Certificate of Incorporation and By-Laws, agreements and instruments, and
law; (e) reports and financial statements; (f) absence of certain changes or
events; (g) the accuracy of information in this Joint Proxy
Statement/Prospectus; (h) litigation; (i) certain contracts and agreements; (j)
employee benefit plans; (k) taxes; (l) compliance with applicable law; (m)
subsidiaries; (n) interested party transactions; (o) labor and employment
matters; (p) insurance; (q) contracts and agreements with physicians, hospitals
and third party providers; (r) environmental matters; (s) intellectual property
rights; (t) real property; (u) the provision of complete copies of all documents
to SCC; (v) complete representations; (w) certain employee benefit matters; and
(x) certain share ownership information.
 
CERTAIN COVENANTS
 
     Cotter and SCC agreed that, prior to the Effective Time and except as set
forth in its respective Disclosure Schedule, each of them will, among other
things: (i) conduct its business only in the ordinary and usual course,
consistent with past practices; (ii) use its best efforts to preserve intact its
business organization, to retain its and its subsidiaries' present officers and
key employees, and to preserve the goodwill of those having business
relationships with it and its subsidiaries; (iii) frequently report to the other
the general status of its ongoing operations, deliver to the other financial
reports and promptly notify the other of material changes in its or its
subsidiaries' business or properties; (iv) use all reasonable efforts to deliver
to the other a letter from its independent auditors in connection with the
Registration Statement; and (v) through the Effective Time, afford the other
access to all of its records, and each will furnish to the other all information
concerning its business, properties and personnel as the other party may
reasonably request.
 
     Cotter and SCC also agreed that, prior to the Effective Time, neither of
them will, among other things: (i) make any amendment to its By-laws,
Certificate or Articles of Incorporation; (ii) make or agree to make any change
in its capitalization; (iii) dispose of any of its intellectual property rights;
(iv) enter into any operating leases as lessor in excess of an aggregate of
$750,000 per year and for more than 5 years; (v) satisfy or discharge any claim,
liability or obligation in excess of $3,000,000 individually and in the
aggregate; (vi) materially reduce its existing insurance coverage; (vii) acquire
any other business entities; (viii) make any material changes with respect to
their tax reporting or accounting principles; or (ix) alter their methodology of
computing, determining the payment date or distributing patronage dividends. The
amendments to Cotter's Certificate of Incorporation and By-Laws contemplated by
the Merger Agreement will not constitute a breach of such covenants.
 
     In addition, SCC agreed that, prior to the Effective Time, neither it nor
any of its subsidiaries will, among other things: (i) purchase or dispose of any
material long term assets nor (ii) except as required by law, or pursuant to
existing contractual arrangements, or solely to the extent necessary to make
compensation increases in the ordinary course of business consistent with past
practices or make available existing benefit
 
                                       42
<PAGE>   54
 
arrangements to new or promoted employees in the ordinary course of business
consistent with past practice (a) make any compensation increases; (b) enter
into, adopt or amend any bonus, profit sharing, compensation, stock option,
pension, retirement, deferred compensation, employment, severance or other
employee benefit plan, agreement, trust, plan, fund or other arrangement between
SCC and one or more of its officers, directors or employees (collectively,
"Compensation Plans"), (c) institute any new employee benefit, welfare program
or Compensation Plan, (d) make any change in any Compensation Plan or other
employee welfare or benefit arrangement or enter into any written employment or
similar agreement or arrangement with any employee, or (e) enter into or renew
any contract, agreement, commitment or arrangement providing for the payment to
any director, officer or employee of compensation or benefits contingent, or the
terms of which are materially altered in favor of such individual, upon the
occurrence of any of the transactions contemplated by the Merger Agreement.
 
     Cotter and SCC also agreed that each will use all reasonable efforts (a) to
take all actions necessary to comply promptly with all legal requirements which
may be imposed on such party with respect to the Merger and the consummation of
the transactions contemplated by the Merger Agreement, subject to the
appropriate vote or consent of Stockholders and (b) to obtain (and to cooperate
with the other party to obtain) any consent, authorization, order or approval
of, or any exemption by, any governmental entity or any other public or private
third party which is required to be obtained or made by such party in connection
with the Merger and the transactions contemplated by the Merger Agreement.
 
     Cotter and SCC agreed that Cotter will use reasonable efforts to take any
action required by state securities or blue sky laws in connection with the
issuance of the shares of TruServ Stock pursuant to the Merger Agreement, and
that SCC will furnish Cotter with all information concerning SCC and the holders
of its capital stock and take such other action as Cotter may reasonably request
in connection with the Registration Statement and such issuance of shares of
TruServ Stock.
 
     SCC and Cotter agreed, except to the extent required in the exercise of the
fiduciary duties of the Board of Directors of SCC or Cotter, as the case may be,
under applicable law as advised by independent counsel, to recommend approval
and adoption of the Merger Agreement by their respective Stockholders and to use
their respective best efforts to obtain such approval.
 
NO SOLICITATION
 
     Until the consummation of the Merger, Cotter and SCC may not, except to the
extent required in the exercise of the fiduciary duties of the Board of
Directors of Cotter or SCC under applicable laws as advised by independent
counsel in connection with an unsolicited proposal, solicit, encourage or engage
or participate in negotiations concerning any acquisition, tender offer, merger,
consolidation, business combination or similar transaction other than the Merger
(such proposals being referred to as "Acquisition Proposals").
 
     Each of Cotter and SCC has agreed to notify the other if any such
Acquisition Proposals (including the identity of the persons making such
proposals and, subject to the fiduciary duties of the party's Board of
Directors, the terms of such proposals) are received and furnish to the other
party a copy of any written
proposal.
 
CERTAIN EMPLOYEE BENEFIT PLAN MATTERS
 
     Cotter has represented to SCC that, to the extent medical and dental
employee benefits are provided following consummation of the Merger, it shall
(i) cause all pre-existing condition exclusions and "actively-at-work"
requirements to be waived, and (ii) provide that any expenses incurred on or
before the consummation of the Merger will be taken into account for purposes of
satisfying deductible, coinsurance and maximum out-of-pocket provisions for such
employees and their covered dependents under TruServ employee benefit plans.
 
                                       43
<PAGE>   55
 
DIRECTOR AND OFFICER INDEMNIFICATION
 
     Cotter and the SCC have agreed that for acts occurring prior to the
Effective Time, all rights to indemnification and advancement of expenses
existing in favor of the directors and officers of SCC under the provisions
existing on the date of the Merger Agreement under the Articles of
Incorporation, By-Laws and indemnification agreements of SCC shall survive the
Effective Time. In addition, TruServ will indemnify and advance expenses to the
Indemnified Parties to the full extent required or permitted under the
provisions existing on the date of the Merger Agreement under SCC's Articles of
Incorporation and By-Laws and indemnification agreements of SCC. See "The Merger
- -- Conflicts of Interest."
 
MANAGEMENT AFTER THE MERGER
 
     The officers and directors of TruServ will be as set forth on Exhibits
2.3(a) and 2.3(b) to the Merger Agreement. Copies of such exhibits are attached
to the Merger Agreement which is APPENDIX A to this Joint Proxy
Statement/Prospectus. The initial Board of Directors of TruServ will consist of
seventeen persons, serving staggered one, two or three year terms, and will be
comprised of the current Chief Executive Officers of Cotter and SCC, eight
directors selected by the current Cotter Board of Directors and seven directors
selected by the current SCC Board of Directors.
 
     For information with respect to the compensation anticipated to be paid to
members of the TruServ Board of Directors after the Merger, See "The Merger --
Conflicts of Interest -- Agreements with Respect to Directors."
 
     The following provides certain information with respect to the executive
compensation of those persons who will serve as executive officers of TruServ
after the Merger:
 
<TABLE>
<CAPTION>
                                       FISCAL                                 OTHER         LONG-TERM
     NAME AND PRINCIPAL POSITION        YEAR      SALARY     BONUS(1)    COMPENSATION(2)    INCENTIVES
- -------------------------------------  ------    --------    --------    ---------------    ---------
<S>                                    <C>       <C>         <C>         <C>                <C>
Daniel A. Cotter.....................   1995     $500,000    $250,000       $   6,305       $     --
  President and Chief Executive         1994      500,000     375,000           4,430        250,000
  Officer of Cotter                     1993      500,000          --           4,996             --
Kerry J. Kirby.......................   1995      250,000      75,000           6,750             --
  Vice President, Treasurer and Chief   1994      225,000     101,250           6,930         45,000
  Financial Officer of Cotter           1993      225,000      25,313           6,746             --
                                                                  (3)            (4)          (5)
Paul E. Pentz........................   1996     $395,833    $134,752                       $159,563
  President and Chief Executive         1995      350,000     162,517       $ 248,543        191,228
  Officer of SCC                        1994      283,088     147,749             900        169,637
Eugene J. O'Donnell..................   1996
  Executive VP, Merchandise             1995      263,550      76,783           1,388         93,774
  Advertising, Inventory Control of     1994      252,000      78,144           1,870        113,953
  SCC                                             210,702     143,212              --        114,000
Donald J. Hoye.......................   1996      244,584      92,159                        102,299
  Executive VP, Sales, MIS,             1995      220,008      58,186           1,375         96,708
  Operations of SCC                     1994      165,828      47,515             900         71,686
</TABLE>
 
- -------------------------
(1) Annual bonus amounts are earned and accrued during the fiscal years
    indicated, and paid subsequent to the end of each fiscal year.
 
(2) Other compensation consists primarily of Cotter contributions to the Cotter
    & Company Employee's Savings and Compensation Deferral Plan (the "Savings
    Plan"). Under the Savings Plan, each participant may elect to make a
    contribution in an amount of up to ten percent (10%) of his or her annual
    compensation a year, of which a maximum of $9,240 of the executive officer's
    salary in fiscal year 1995 may be deferred. The Cotter contribution to the
    Savings Plan is equal to seventy-five percent (75%) of the participant's
    contribution, but not to exceed four and one-half percent (4 1/2%) of the
    participant's annual compensation.
 
                                       44
<PAGE>   56
 
(3) Annual bonus amounts are earned and accrued during the fiscal years
    indicated, and paid subsequent to the end of each fiscal year.
 
(4) Other compensation consists primarily of life insurance premiums and company
    car taxable benefit. Mr. Pentz's other compensation in 1996 included
    $247,643 payable under the executive retirement program.
 
(5) The Board of Directors adopted a long-term incentive plan to attract,
    retain, and reward executives and other key employees. Cash payment is based
    on average percent of company performance to goal for the most recent three
    fiscal years, impact level of the executive and salary range mid-point for
    the specific executive.
 
     Daniel A. Cotter is employed under a long-term contract which commenced
January 1, 1985 for a period of 15 years terminating December 31, 1999. Mr.
Cotter agreed, in 1990, to revise his contract to conform his compensation to
that applicable to all other executives. His base salary has remained the same
from 1990 to 1995. Messrs. Hoye and O'Donnell are employed by SCC under
five-year contracts and Mr. Pentz under a two-year contract, in each case
commencing on September 1, 1996.
 
     Cotter has a severance policy providing termination benefits based upon
annual compensation and years of service. Officers of Cotter are also offered
agreements providing for severance in the event of termination with the
imposition of certain restrictions regarding competition and confidentiality.
 
     No loans were made by Cotter to its executive officers or to its directors
during the last three fiscal years.
 
LONG-TERM PERFORMANCE CASH AWARDS
 
     The Cotter Board of Directors adopted a long-term incentive plan for
selected senior executive officers of Cotter. Senior executives of Cotter are
eligible for cash payouts ranging from 10% to 75% of their annual salary if
performance goals established for the plan are met. Performance goals for the
current plans relate to the achievement of revenue growth.
 
     A new plan starts each year with goals set for the next three-year period.
A range of estimated payouts which could be earned by the individuals listed in
the Summary Compensation Table in fiscal year 1996, and paid in fiscal year 1997
is shown in the following table:
 
<TABLE>
<CAPTION>
                                                                      THRESHOLD    TARGET    MAXIMUM
                     NAME                        PERFORMANCE PERIOD    PAYMENT    PAYMENT    PAYMENT
                     ----                        ------------------   ---------   -------    -------
<S>                                              <C>                  <C>         <C>        <C>
Daniel A. Cotter...............................      1994-1996        $143,750    $287,500   $431,250
Kerry J. Kirby.................................      1994-1996          25,000      50,000     75,000
</TABLE>
 
COTTER DEFINED BENEFIT RETIREMENT PLANS
 
     Cotter has a defined benefit pension plan, the Cotter & Company Defined
Lump Sum Pension Plan (the "Cotter Plan"), which is qualified under the Code.
The Cotter Plan was amended and restated effective January 1, 1996. The amount
of Cotter's annual contribution to the Cotter Plan is determined for the total
of all participants covered by the Cotter Plan, and the amount of payment with
respect to a specified person is not and cannot readily be separated or
individually calculated by the actuaries for the Cotter Plan. The Cotter Plan
provides fully vested lump sum benefits to eligible employees who have served a
minimum of five years of service. Annuities are also available and are the
actuarial equivalent of the lump sum payment. Each of the Cotter executive
officers listed in the foregoing Summary Compensation Table is a participant in
the Cotter Plan.
 
     For each year of service, a participant receives a percentage of his or her
"average compensation" in the form of a lump sum. The percentages range from two
percent of average compensation for years of service performed prior to age 26,
to twelve percent of average compensation for years of service performed at or
after age 61. Participants with average compensation in excess of two-thirds of
the Social Security Taxable Wage Base in the year of termination of employment
or retirement receive an additional benefit on this excess compensation equal to
half of the percentage applied to their full average compensation. Participants
who
 
                                       45
<PAGE>   57
 
were age 50 with at least fifteen years of service as of January 1, 1996 receive
an additional 25% of their average compensation. The benefits under the Cotter
Plan cannot be less than benefits already earned by the participant under the
Cotter Plan as it existed prior to its amendment.
 
     "Average compensation" means the average of the compensation received by an
eligible employee during the three highest consecutive calendar years within the
ten consecutive calendar years immediately preceding the date of termination of
employment. Compensation considered in determining benefits includes salary,
overtime pay, commissions, bonuses, deferral contributions under the Savings
Plan, and pre-tax medical premiums.
 
     Cotter amended and restated effective January 1, 1996, a Supplemental
Retirement Plan (the "Supplemental Plan") for certain employees as designated by
Cotter's President and Chief Executive Officer. For each year of service,
participants receive a percentage of their "average compensation" in the form of
a lump sum. The percentages are 22 percent of average compensation for years of
service performed prior to age 55, to 28 percent of average compensation for
years of service performed at or after age 55. Service is limited to 20 years,
and the maximum aggregate percentage is 500%. This amount is reduced by any
benefits payable under the Cotter Plan and eight times the participant's primary
Social Security benefit. "Average Compensation" for the Supplemental Plan is
defined the same as for the Cotter Plan, as discussed above. The benefits under
the Supplemental Plan cannot be less than benefits already earned by the
participant under the Supplemental Plan as it existed prior to its amendment.
 
     The Supplemental Plan is not a qualified plan under the Code. Benefits
payable under the Supplemental Plan will be financed through internal
operations. The estimated annual retirement benefits which may be payable
pursuant to the Cotter Plan to the officers named in the Summary Compensation
Table is currently limited under Section 401(a)(17) of the Code, which outlines
the maximum earnings amounts which may be considered under the Cotter Plan in
determining retirement benefits. This limit is $150,000 for 1996. Section 415 of
the Code outlines the maximum annual benefit which may be payable from the
Cotter Plan during the year. The dollar limit is $120,000 for 1996 for a
participant retiring at age 65, with reduced amounts at younger ages. The
actuarial equivalent of the annual amount may be payable as a lump sum.
 
     The following table reflects the combined estimated annual retirement
benefits which may be payable pursuant to the Cotter Plan and the Supplemental
Plan to the Cotter officers named in the Summary Compensation Table at
retirement under various assumed conditions, assuming retirement at age 65.
 
<TABLE>
<CAPTION>
                                                              YEARS OF SERVICE
                 AVERAGE                    ----------------------------------------------------
               COMPENSATION                    10         15         20         25         30
               ------------                    --         --         --         --         --
<S>                                         <C>        <C>        <C>        <C>        <C>
 $1,000,000...............................  $255,122   $360,535   $465,948   $465,948   $465,948
    900,000...............................   228,290    323,162    418,033    418,033    418,033
    800,000...............................   201,458    285,788    370,118    370,118    370,118
    700,000...............................   174,625    248,414    322,203    322,203    322,203
    600,000...............................   147,793    211,041    274,288    274,288    274,288
    500,000...............................   120,960    173,667    226,373    226,373    226,373
    400,000...............................    94,128    136,293    178,458    178,458    178,458
    300,000...............................    67,296     98,920    130,543    130,543    130,543
    200,000...............................    40,463     61,546     82,628     82,628     82,628
    100,000...............................    13,631     24,172     34,713     34,713     34,713
</TABLE>
 
     The present credited years of service for the officers listed in the above
table are as follows: Daniel A. Cotter, 30 years and Kerry J. Kirby, 20 years.
 
     There is no existing market for Cotter's common stock and there is no
expectation that any market will develop. There are no broad market or peer
group indexes Cotter believes would render meaningful comparisons. Accordingly,
a performance graph of Cotter's cumulative total shareholder return for the
previous five years, with a performance indicator of the overall stock market
for Cotter's peer group, has not been prepared.
 
                                       46
<PAGE>   58
 
     In fiscal year 1995 directors of Cotter were each paid $1,000 per month.
Effective 1996, this amount was $1,500 per month. The Chairman of the Board is
paid $1,000 per day to a maximum of $100,000 per year, when serving in the
capacity as Chairman.
 
SCC DEFINED BENEFIT RETIREMENT PLANS
 
     SCC has a defined benefit pension plan, SERVISTAR Corporation Retirement
Income Plan (the "SCC Plan"), which is qualified under the Internal Revenue
Code. The SCC Plan was amended as a cash-balance plan and restated effective
July 1, 1996. The amount of SCC annual contribution to the plan is determined
for the total of all participants covered by the SCC Plan. Eligibility to
participate is age 21 and a 1,000-hour year of service. SCC Plan vesting is five
years of service. Each of the executive officers is a participant in the SCC
Plan.
 
     Under the SCC Plan definition, SCC credits annually a percentage of annual
compensation to each eligible employees' cash-balance account. The percentage
ranges between 4% for up to 10 years of service to 8.5% for thirty or more years
of service. Interest credits are earned and credited annually at the end of each
plan year. Interest rate is set equal to the 30-year Treasury Constant Maturity
rate each April, for use during the entire plan year beginning July 1.
 
     Annual compensation includes salary, overtime, bonuses, and most other
types of special pay except taxable fringe benefits and capital income.
 
     SCC also has a Supplemental Executive Retirement Plan (the "SERP") for
certain employees as designated by the Board of Directors. The SERP provides for
a total benefit level (including qualified plan benefits) of 2% of final
earnings times credited service up to 25 years plus 1/2% of final earnings times
credited service over 25 years. This amount is reduced by 3/4% of offset
earnings (up to Social Security Covered Compensation) times credited service up
to 25 years plus 1/4% of offset earnings (up to the lesser of Social Security
Covered Compensation or final earnings) times credited service over 25 years
when full Social Security Benefits are received. Final earnings is defined as
highest earnings for five consecutive plan years. Offset earnings is average
plan earnings for three years before the plan year in which the employee
terminated.
 
     Social Security Covered Compensation is the 35-year average of the maximum
amount on which Social Security taxes are paid, projected to the year of full
Social Security benefits, based on year of birth.
 
     The following table reflects the combined estimated annual retirement
benefits which may be payable based on the SCC Plan and the SERP at retirement
at age 65 under various assumed conditions.
 
<TABLE>
<CAPTION>
                                                         YEARS OF SERVICE AT AGE 65
                 AVERAGE                    ----------------------------------------------------
               COMPENSATION                    10         15         20         25         30
               ------------                    --         --         --         --         --
<S>                                         <C>        <C>        <C>        <C>        <C>
 $1,000,000...............................  $197,975   $296,963    395,950   $494,938   $519,600
    900,000...............................   177,975    266,963    355,950    444,938    467,100
    800,000...............................   157,975    236,963    315,950    394,938    414,600
    700,000...............................   137,975    206,963    275,950    344,938    362,100
    600,000...............................   117,975    176,963    235,950    294,938    309,600
    500,000...............................    97,975    146,963    195,950    244,938    257,100
    400,000...............................    77,975    116,963    155,950    194,938    204,600
    300,000...............................    57,975     86,963    115,950    144,938    152,100
    200,000...............................    37,975     56,963     75,950     94,938     99,600
    100,000...............................    17,975     26,963     35,950     44,938     47,100
</TABLE>
 
     Note: For officers born after 1938, one year temporary supplement is
payable in addition to the above figures.
 
     The present credited years of service for the officers listed in the table
are as follows: Paul E. Pentz, 18 years; Eugene J. O'Donnell, 4 years and Donald
J. Hoye, 26 years.
 
                                       47
<PAGE>   59
 
PATRONAGE DIVIDENDS AFTER THE MERGER
 
     For a period of not less than one year after the Effective Time, the
methodologies of computing and distributing patronage dividends of both Cotter
and SCC for their former Members shall be as set forth on Exhibit 3.3 to the
Merger Agreement. During such period of time, TruServ will diligently and in
good faith develop a common patronage dividend methodology for use thereafter by
all TruServ Members. During such period of time, new Members who join TruServ
will have their patronage dividend computed and distributed in accordance with
the method used by the constituent corporation offering the retail program prior
to the Effective Time which is elected by such new Member.
 
OPERATIONS AFTER THE MERGER
 
     It is presently intended that as soon as possible after the effective date
of the Merger, the headquarters of TruServ will be combined in Chicago. This
process is expected to take several years, essentially resulting in all major
departments being located in Chicago, with the exception of Lumber and Building
Materials, the rental and industrial/commercial programs, as well as the Member
Accounting Services department, which will be operated in Butler, Pennsylvania.
 
     In Management Information Services' areas, a systems transition plan will
be developed. A common point of sales system will be developed for the Members
retail stores, beginning with a basic system permitting owners to perform
certain business activities with TruServ. In addition, a common inventory
management and distribution system will be developed. Initially, portions of the
MIS department will be located in both Chicago and Butler.
 
     As soon as possible, the paint manufacturing and delivery operations of
both companies will be transitioned to Cary, Illinois, the location of Cotter's
paint facility. The printing operations, of which there are presently three, are
intended to be consolidated in Butler, PA.
 
     The following Member programs will be combined with various effects on
Members, although it is anticipated that the overall end result will be neutral
or favorable:
 
     Catalog
     MSDS
     Telxon (electronic ordering)
     Non-Electronic Ordering
     Minimum Freight
     Late Payment Fee
     Price Tickets
     Purchase History Report
     Variable Pricing
 
     The present intention is to provide a complete assortment of merchandise
and highly competitive prices to Members by combining merchandise selection and
inventory control functions of the companies. It is intended that the
merchandise assortment will be common by the third year following the Merger.
 
     In addition:
 
     - A new central ship logistics plan will be implemented and utilized for
       slow moving SKUs;
 
     - Private label SKUs will be maintained in key categories (i.e., paint,
       applicators, outdoor power equipment); and
 
     - Most private label lines will be sold to all owner groups.
 
     In marketing, each company's brand names and programs will be maintained,
with some programs such as Tools for Tomorrow being made available to all
TruServ Members.
 
     An immediate review of distribution facilities will be made to identify
locations to consolidate and reduce manpower and inventory requirements. Long
term plans will be developed for construction of new and larger
 
                                       48
<PAGE>   60
 
facilities to replace multiple less productive locations. One warehouse
operating system will be adopted and implemented. Where feasible, the outbound
transportation departments will be combined through a series of cross-docking
programs cutting expense through reduced miles and equipment needs. Vendor
backhauls will be consolidated. All logistic staffing will be evaluated and
combined to eliminate duplication and complexity.
 
     Decisions will be finalized on the number of these centers, if any, which
can or should be closed to reduce the unnecessary assets.
 
STORE COMPETITION
 
     After the Effective Time of the Merger, there will be both Cotter and SCC
stores owned by Members operating in certain areas. In the future, the
long-range policies of TruServ with respect to store competition in overlapping
markets will be determined on a case-by-case basis as such situations arise. SCC
and Cotter have agreed that none of such competing stores will be required to
relocate, terminate or otherwise alter or amend their businesses, as a result of
the Merger.
 
CONDITIONS
 
     The obligations of Cotter and SCC to effect the Merger are subject to the
satisfaction of certain conditions, including, among others: (i) obtaining
Cotter and SCC Stockholder and Shareholder approvals; (ii) the absence of any
injunction prohibiting consummation of the Merger; (iii) receipt of all
necessary government and other consents and approvals, and the satisfaction of
any conditions with respect thereto (other than the filing of the Certificate of
Merger and Articles of Merger); (iv) the absence of any action by any federal or
state governmental entity that imposes any condition upon Cotter or SCC that
would so impact the Merger as to render the Merger inadvisable; (v) the waiting
period applicable to the consummation of the Merger under the HSR Act shall have
expired or been terminated; (vi) other than the filing of the Certificate of
Merger and Articles of Merger, all authorizations, consents, orders or approvals
of, or declarations or filings with, and all expirations of waiting periods
imposed by, any governmental entity which are necessary for the consummation of
the Merger, have been filed, occurred or been obtained and be in full force and
effect; and (vii) receipt by SCC of a favorable IRS private letter ruling to the
effect that the proposed Merger will comply with the continuity of interest
requirements for a tax free reorganization under Section 368 of the Code.
 
     The obligation of each of Cotter and SCC to effect the Merger is also
subject to the satisfaction of the following additional conditions, among other
things: (i) the other party has performed in its obligations under the Merger
Agreement prior to the Effective Time and the representations and warranties of
the other party contained in the Merger Agreement are true and correct in all
material respects at and as of the Effective Time as if made at and as of such
time, except as contemplated by the Merger Agreement; (ii) each has received an
opinion of its certified public accountants, substantially to the effect that
the Merger will be treated for federal income tax purposes as a reorganization
within the meaning of Section 368(a) of the Code and that Cotter and SCC will
each be a party to the reorganization within the meaning of Section 368(b) of
the Code; and (iii) each of Cotter and SCC has received an opinion of counsel to
the other.
 
TERMINATION
 
     The Merger Agreement may be terminated and the Merger abandoned at any time
prior to the Effective Time, whether before or after approval by the
Stockholders of Cotter and SCC: (i) by mutual written consent of Cotter and SCC;
(ii) by either Cotter or SCC, if the Merger has not been consummated on or
before December 31, 1997; (iii) by either Cotter or SCC, if there has been any
material breach of a representation or warranty or material obligation of the
other under the Merger Agreement and, if such breach is curable, such default
has not been remedied within 10 days (subject to certain extensions) after
receipt by such other party of notice in writing from such party specifying such
breach and requesting that it be remedied; (iv) by Cotter, if the Board of
Directors of SCC has (a) withdrawn or modified in a manner adverse to it such
Board's approval or recommendation (or failed to make such recommendation) of
the Merger Agreement or the Merger, or has resolved to do any of the foregoing,
or (b) recommended an Acquisition Proposal other than
 
                                       49
<PAGE>   61
 
the Merger; (v) by SCC, if the Board of Directors of Cotter has (a) withdrawn or
modified in a manner adverse to it such Board's approval or recommendation (or
failed to make such recommendation) of the Merger Agreement or the Merger, or
has resolved to do any of the foregoing, or (b) recommended an Acquisition
Proposal other than the Merger; (vi) by either Cotter or SCC if any court of
competent jurisdiction in the United States or other United States governmental
body has issued an order, decree or ruling or taken any other action
restraining, enjoining or otherwise prohibiting the Merger and such order,
decree, ruling or any other action has become final and non-appealable; or (vii)
by either of Cotter or SCC, if any approval of the Stockholders or Shareholders
of the other required for the consummation of the Merger submitted for approval
has not been obtained by reason of the failure to obtain the required vote at a
duly held meeting of Stockholders or Shareholders or at any adjournment thereof.
 
     In the event of termination, the Merger Agreement is of no further effect
and, except for a termination resulting from a breach by a party of the Merger
Agreement, there is no liability or obligation on the part of either Cotter or
SCC or their respective officers or directors, except as specifically provided
in the Merger Agreement.
 
AMENDMENT; WAIVER
 
     The Merger Agreement may be amended by written action taken by Cotter and
SCC at any time before or after approval thereof by the Shareholders of SCC or
Stockholders of Cotter, but, after any such approval, no amendment may be made
which alters the terms of the conversion of stock provided for in the Merger
Agreement or in any way materially adversely affects the rights of such
Shareholders or Stockholders, or the Certificate of Incorporation of TruServ,
without the further approval of such Shareholders or Stockholders.
 
     At any time prior to the Effective Time, Cotter and SCC may, by written
instrument, (i) extend the time for the performance of any of the obligations or
other acts of the other parties to the Merger Agreement, (ii) waive any
inaccuracies in the representations and warranties contained in the Merger
Agreement or in any document delivered pursuant to the Merger Agreement, and
(iii) waive compliance with any of the agreements or conditions contained in the
Merger Agreement.
 
EXPENSES
 
     If the Merger is consummated, TruServ will pay up to $2 million of SCC's
particular and peculiar expenses incurred in connection therewith. If the Merger
is not consummated, all costs and expenses incurred in connection with the
Merger Agreement and the transactions contemplated hereby shall be paid by the
party or parties incurring such expenses, except that Cotter and SCC shall share
equally the expenses incurred in connection with filings under the HSR Act,
printing and mailing the Joint Proxy Statement, all aspects of the Registration
Statement, including any registration or filing fees relating thereto, both
federal and state, the investment banking fee of William Blair & Company, LLC,
the human resources consulting fee of Towers, Perrin and any other expenses
incurred for the mutual benefit of both parties to the transaction.
 
               COMPARATIVE PER SHARE PRICES AND DIVIDEND POLICIES
 
     Neither the Cotter Stock nor the SCC Stock is listed or traded on any
national securities exchange or on Nasdaq. There is no public market for any
such securities nor is any expected to develop. The Cotter Stock and the SCC
Stock has heretofore been issued only in connection with the acquirors thereof
becoming Members of Cotter or SCC, respectively, and after the Merger the same
restrictions will continue in effect. Such stock is always sold at its par
value. No dividends are paid to Members with respect to either the Cotter Stock
or the SCC Stock. Patronage dividends to Members are based on purchasing volumes
and other criteria, rather than ownership of stock in Cotter or SCC. See
"Comparative Per Share Data" for certain book value per share data for Cotter
and SCC.
 
                                       50
<PAGE>   62
 
             UNAUDITED PRO FORMA CONSOLIDATED FINANCIAL STATEMENTS
 
     The following unaudited pro forma consolidated financial statements are
based on the historical financial statements of Cotter and SCC adjusted to give
effect to the Merger. The unaudited pro forma consolidated balance sheet as of
September 28, 1996 has been prepared as if the Merger had occurred on September
28, 1996. The unaudited pro forma consolidated statements of operations for the
nine months ended September 28, 1996 and the year ended December 30, 1995 have
been prepared as if the Merger had occurred on December 31, 1995 and January 1,
1995, respectively.
 
     The Merger will be accounted for by TruServ using the purchase method of
accounting. The pro forma adjustments reflect the preliminary allocation of
purchase price based on the estimated fair value of the assets and liabilities
of SCC and are based upon currently available information and certain
assumptions that management believes are reasonable. While management does not
expect the nature of the purchase accounting adjustments to change
significantly, it is likely that the amount of the actual purchase accounting
adjustments will differ from the adjustments set forth in the pro forma
financial statements because management has not completed appraisals of the SCC
assets and because the Merger is not expected to be consummated until July 1,
1997. The actual purchase price adjustments and other Merger related adjustments
will be determined based on the fair value of the assets and liabilities
acquired and may differ from the amounts reflected in the pro forma adjustments.
Under the proposed terms of the Merger, SCC Members will exchange their SCC
Common Stock and SCC Preferred Stock for TruServ Stock at a par value of $100.00
per share. SCC Shareholders owning in excess of 40 shares of SCC Common Stock
(representing five stores), will have those excess shares purchased by Cotter,
at their $100 per share par value, in cash or by a credit against amounts owed
by those Shareholders to SCC in respect of shares of SCC Common Stock and SCC
Series A Stock.
 
     The unaudited pro forma consolidated statements of operations do not
include the effects of certain cost savings that are expected to be realized as
a result of the actions TruServ management plans to take following the Merger.
When fully implemented, such cost savings are estimated to be approximately $50
million annually and include savings from reductions in employees and duplicate
facilities following the Merger as well as from increased vendor credits and
lower merchandise costs based on increased purchasing volumes.
 
     The unaudited pro forma consolidated financial statements are intended for
informational purposes only and are not necessarily indicative of the financial
position or results of operations which would have been achieved had the Merger
occurred on the indicated dates, nor are they necessarily indicative of the
results of future operations. The unaudited pro forma consolidated financial
statements should be read in conjunction with the financial statements and notes
thereto of Cotter and SCC included or incorporated by reference in this Proxy
Statement/Prospectus.
 
                                       51
<PAGE>   63
 
                                COTTER & COMPANY
 
                 UNAUDITED PRO FORMA CONSOLIDATED BALANCE SHEET
                            AS OF SEPTEMBER 28, 1996
                                (000'S OMITTED)
 
<TABLE>
<CAPTION>
                                                    AS REPORTED            PRO FORMA        PRO FORMA
                                                --------------------      -----------      ------------
                                                 COTTER       SCC         ADJUSTMENTS      CONSOLIDATED
                                                --------    --------      -----------      ------------
<S>                                             <C>         <C>           <C>              <C>
ASSETS
Current Assets:
  Cash and cash equivalents..................   $  1,570    $  1,800                        $     3,370
  Accounts and notes receivable..............    302,196     180,822       $  (5,000)(1)        478,018
  Inventories................................    368,612     175,752          (6,000)(2)        538,364
  Prepaid expenses...........................     16,796       3,848                             20,644
                                                --------    --------        --------         ----------
     Total current assets....................    689,174     362,222         (11,000)         1,040,396
Properties owned, less accumulated
  depreciation...............................    167,811      80,068                            247,879
Properties under capital leases, less
  accumulated amortization...................      4,026                                          4,026
Unallocated purchase price...................                                 47,286 (3)         47,286
Other assets.................................      7,675      11,498          (1,000)(4)         18,173
                                                --------    --------        --------         ----------
     Total assets............................   $868,686    $453,788       $  35,286        $ 1,357,760
                                                ========    ========        ========         ==========
LIABILITIES AND CAPITALIZATION
Current liabilities:
  Accounts payable and accrued expenses......   $340,190    $197,523       $  29,500 (5)    $   567,213
  Short-term borrowings......................     78,039                      17,000 (6)         95,039
  Current maturities of notes, long-term debt
     and lease obligations...................     61,198       5,544                             66,742
  Patronage dividends payable in cash........      7,075      10,140                             17,215
                                                --------    --------        --------         ----------
     Total current liabilities...............    486,502     213,207          46,500            746,209
                                                --------    --------        --------         ----------
Long-term debt and obligations under capital
  leases.....................................     75,551     118,735                            194,286
                                                --------    --------        --------         ----------
Capitalization:
  Estimated patronage dividends to be
     distributed principally by the issuance
     of promissory (subordinated) notes and
     redeemable Class B nonvoting common
     stock...................................     13,642                                         13,642
  Promissory (subordinated) and instalment
     notes...................................    179,124                      10,000 (7)        189,124
  Redeemable Class A common stock and
     partially paid subscriptions and common
     stock of SCC............................      4,902       9,693(10)      25,100 (8)         39,695
  Redeemable Class B nonvoting common stock
     and paid-in capital and preferred shares
     of SCC..................................    107,072     117,939(10)     (52,100)(9)        172,911
  Retained earnings (deficit)................      2,712     (5,786)           5,786(10)          2,712
                                                --------    --------        --------         ----------
                                                 307,452     121,846         (11,214)           418,084
Foreign currency translation adjustment......       (819)                                          (819)
                                                --------    --------        --------         ----------
Total capitalization.........................    306,633     121,846         (11,214)           417,265
                                                --------    --------        --------         ----------
     Total liabilities and capitalization....   $868,686    $453,788       $  35,286        $ 1,357,760
                                                ========    ========        ========         ==========
</TABLE>
 
   See accompanying Notes to Unaudited Pro Forma Consolidated Balance Sheet.
 
                                       52
<PAGE>   64
 
            NOTES TO UNAUDITED PRO FORMA CONSOLIDATED BALANCE SHEET
 
 (1) Adjustment to reflect potential added risk of collectibility of receivables
     resulting from Members withdrawing subsequent to the Merger.
 
 (2) Represents the resulting adjustments from anticipated mark-downs in
     commonizing the inventory mix and inventory that will be sold at reduced
     prices due to the closure of certain SCC distribution centers. Other
     commonization expenses are anticipated but are not reflected due to the
     uncertainty as to amount.
 
 (3) Represents preliminary estimate of the excess of cost over the fair value
     of the net assets of SCC. At each balance sheet date following the Merger,
     TruServ will evaluate potential impairment of any goodwill created as a
     result of the Merger using undiscounted future cash flows.
 
 (4) Adjustment to other intangibles.
 
 (5) Represents accrual of certain expenses and purchase accounting adjustments
     as set forth below:
 
<TABLE>
<CAPTION>
                                                               (000'S OMITTED)
                                                               ---------------
<S>                                                            <C>
Employee benefits:
  Principally to adjust for the effect of recording SCC's
     postretirement benefit obligation......................       $ 7,200
  Adjustment of SCC's vacation pay accrual to conform to
     Cotter's vacation pay policy...........................         2,800
Closure of facilities -- severance payments, lease and asset
  disposal costs associated with the closure of SCC's Butler
  office facility, paint plant and certain distribution
  centers -- see "Operations After the Merger"..............         9,300
Legal, accounting and other transaction costs...............         7,000
Other.......................................................         3,200
                                                                   -------
                                                                   $29,500
                                                                   =======
</TABLE>
 
 (6) Adjustment to reflect short-term borrowings for redemption of Cotter Class
     B Common Stock at par value.
 
 (7) Adjustment to reflect promissory notes issued to SCC members in connection
     with the redemption of SCC Preferred Stock. Such redemption relates to
     certain SCC members with Preferred Stock investments in excess of the
     proposed TruServ investment requirements.
 
 (8) Represents the conversion of Cotter Class B Common Stock to Class A Common
     Stock to meet additional required investment level. Under the proposed
     terms of the Merger, additional Class A Common Stock investment is required
     for Cotter Members to increase their investment to $6,000 per store for up
     to five stores.
 
 (9) Items (6), (7) and (8).
 
(10) Acquisition of SCC's capital stock through exchange of TruServ shares and
     elimination of SCC's retained deficit.
 
                                       53
<PAGE>   65
 
                                COTTER & COMPANY
 
            UNAUDITED PRO FORMA CONSOLIDATED STATEMENT OF OPERATIONS
               FOR THE THIRTY-NINE WEEKS ENDED SEPTEMBER 28, 1996
                                (000'S OMITTED)
 
<TABLE>
<CAPTION>
                                                      AS REPORTED            PRO FORMA        PRO FORMA
                                                ------------------------    -----------      ------------
                                                  COTTER         SCC        ADJUSTMENTS      CONSOLIDATED
                                                ----------    ----------    -----------      ------------
   <S>                                          <C>           <C>           <C>              <C>
   Revenues..................................   $1,822,901    $1,345,363      $               $ 3,168,264
                                                ----------    ----------    ---------        ------------
   Cost and expenses:
     Cost of revenues........................    1,673,480     1,252,910                        2,926,390
     Warehouse, general and administrative...      103,787        70,473          887(1)          175,147
     Interest paid to Members................       13,778                        600(2)           14,378
     Other interest expense..................        7,606         7,328          701(3)           15,635
     Other income, net.......................          135        (3,659)                          (3,524)
     Income tax expense......................          480          (239)                             241
                                                ----------    ----------    ---------        ------------
                                                 1,799,266     1,326,813        2,188           3,128,267
                                                ----------    ----------    ---------        ------------
   Net margins...............................   $   23,635    $   18,550      $(2,188)        $    39,997
                                                 =========     =========    =========           =========
</TABLE>
 
    See accompanying Notes to Unaudited Pro Forma Consolidated Statements of
                                  Operations.
 
                                       54
<PAGE>   66
 
                                COTTER & COMPANY
 
            UNAUDITED PRO FORMA CONSOLIDATED STATEMENT OF OPERATIONS
                      FOR THE YEAR ENDED DECEMBER 30, 1995
                                (000'S OMITTED)
 
<TABLE>
<CAPTION>
                                                        AS REPORTED            PRO FORMA         PRO FORMA
                                                  ------------------------    -----------       ------------
                                                    COTTER         SCC        ADJUSTMENTS       CONSOLIDATED
                                                    ------         ---        -----------       ------------
    <S>                                           <C>           <C>           <C>               <C>
    Revenues..................................    $2,437,002    $1,719,851      $                $4,156,853
                                                  ----------    ----------      -------          ----------
    Cost and expenses:
      Cost of revenues........................     2,234,934     1,594,737                        3,829,671
      Warehouse, general and administrative...       114,107       102,451        1,182(1)          217,740
      Interest paid to Members................        20,627                        800(2)           21,427
      Other interest expense..................         9,298        11,109          935(3)           21,342
      Other income, net.......................        (1,177)       (7,746)                          (8,923)
      Income tax expense......................           176           389                              565
                                                  ----------    ----------      -------          ----------
                                                   2,377,965     1,700,940        2,917           4,081,822
                                                  ----------    ----------      -------          ----------
    Net margins...............................    $   59,037    $   18,911      $(2,917)         $   75,031
                                                  ==========    ==========      =======          ==========
</TABLE>
 
    See accompanying Notes to Unaudited Pro Forma Consolidated Statements of
                                  Operations.
 
       NOTES TO UNAUDITED PRO FORMA CONSOLIDATED STATEMENTS OF OPERATIONS
 
(1) Adjustment for amortization of the excess of cost over the fair value of the
    net assets of SCC. Amortization has been calculated using the straight-line
    method over an estimated useful life of 40 years.
 
(2) Adjustment for interest expense on promissory notes to be issued in
    connection with the Merger. Such interest was calculated at an assumed
    interest rate of 8%.
 
(3) Adjustment for interest expense on short-term borrowings to be issued in
    connection with the Merger. Such interest was calculated at an assumed
    interest rate of 5.5%.
 
                                       55
<PAGE>   67
 
                COTTER UNAUDITED QUARTERLY FINANCIAL INFORMATION
 
                                COTTER & COMPANY
 
                      CONDENSED CONSOLIDATED BALANCE SHEET
                                (000'S OMITTED)
 
<TABLE>
<CAPTION>
                                                         SEPTEMBER 28,    DECEMBER 30,
                                                             1996             1995
                                                         -------------    ------------
                                                          (UNAUDITED)
<S>                                                      <C>              <C>
ASSETS
Current assets:
  Cash and cash equivalents..........................      $  1,570         $ 22,473
  Accounts and notes receivable......................       302,196          287,888
  Inventories........................................       368,612          315,311
  Prepaid expenses...................................        16,796           11,180
                                                           --------         --------
  Total current assets...............................       689,174          636,852
Properties owned, less accumulated depreciation......       167,811          165,683
Properties under capital leases, less accumulated
  amortization.......................................         4,026            5,393
Other assets.........................................         7,675           11,648
                                                           --------         --------
TOTAL ASSETS.........................................      $868,686         $819,576
                                                           ========         ========
</TABLE>
 
           See Notes to Condensed Consolidated Financial Statements.
 
                                       56
<PAGE>   68
 
                                COTTER & COMPANY
 
                      CONDENSED CONSOLIDATED BALANCE SHEET
                                (000'S OMITTED)
 
<TABLE>
<CAPTION>
                                                                SEPTEMBER 28,    DECEMBER 30,
                                                                    1996             1995
                                                                -------------    ------------
                                                                 (UNAUDITED)
<S>                                                             <C>              <C>
LIABILITIES AND CAPITALIZATION
Current liabilities:
  Accounts payable and accrued expenses.....................      $340,190         $351,247
  Short-term borrowings.....................................        78,039            2,657
  Current maturities of notes, long-term debt and lease
     obligations............................................        61,198           61,634
  Patronage dividends payable in cash (Estimated at
     September 28, 1996)....................................         7,075           18,315
                                                                  --------         --------
  Total current liabilities.................................       486,502          433,853
                                                                  --------         --------
Long-term debt and obligations under capital leases.........        75,551           79,213
                                                                  --------         --------
Capitalization:
  Estimated patronage dividends to be distributed
     principally by the issuance of promissory
     (subordinated) notes and redeemable Class B nonvoting
     common stock...........................................        13,642               --
  Promissory (subordinated) and installment notes...........       179,124          186,335
  Class A common stock and partially paid subscriptions
     (Authorized 100,000 shares; issued and fully paid,
     48,810 and 52,710 shares)..............................         4,902            5,294
  Class B nonvoting common stock and paid-in capital
     (Authorized 2,000,000 shares; issued and fully paid,
     1,059,707 and 1,055,700 shares; issuable as partial
     payment of patronage dividends, 62,005 shares as of
     December 30, 1995).....................................       107,072          113,062
  Retained earnings.........................................         2,712            2,661
                                                                  --------         --------
                                                                   307,452          307,352
  Foreign currency translation adjustment...................          (819)            (842)
                                                                  --------         --------
  Total capitalization......................................       306,633          306,510
                                                                  --------         --------
TOTAL LIABILITIES AND CAPITALIZATION........................      $868,686         $819,576
                                                                  ========         ========
</TABLE>
 
           See Notes to Condensed Consolidated Financial Statements.
 
                                       57
<PAGE>   69
 
                                COTTER & COMPANY
 
                 CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS
                                (000'S OMITTED)
                                  (UNAUDITED)
 
<TABLE>
<CAPTION>
                                                      FOR THE THIRTEEN                FOR THE THIRTY-NINE
                                                        WEEKS ENDED                       WEEKS ENDED
                                               ------------------------------    ------------------------------
                                               SEPTEMBER 28,    SEPTEMBER 30,    SEPTEMBER 28,    SEPTEMBER 30,
                                                   1996             1995             1996             1995
                                               -------------    -------------    -------------    -------------
<S>                                            <C>              <C>              <C>              <C>
Revenues...................................      $599,893         $594,808        $1,822,901       $1,840,663
                                                 --------         --------        ----------       ----------
Cost and expenses:
  Cost of revenues.........................       548,983          544,407         1,673,480        1,686,660
  Warehouse, general and administrative....        31,773           29,676           103,787           96,680
  Interest paid to Members.................         4,393            5,047            13,778           15,476
  Other interest expense...................         2,721            2,083             7,606            7,362
  Other income, net........................           311               18               135             (466)
  Income tax expense.......................           160              130               480              360
                                                 --------         --------        ----------       ----------
                                                  588,341          581,361         1,799,266        1,806,072
                                                 --------         --------        ----------       ----------
Net margins................................      $ 11,552         $ 13,447        $   23,635       $   34,591
                                                 ========         ========        ==========       ==========
</TABLE>
 
           See Notes to Condensed Consolidated Financial Statements.
 
                                       58
<PAGE>   70
 
                                COTTER & COMPANY
 
                 CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS
                        FOR THE THIRTY-NINE WEEKS ENDED
                                (000'S OMITTED)
                                  (UNAUDITED)
 
<TABLE>
<CAPTION>
                                                                SEPTEMBER 28,    SEPTEMBER 30,
                                                                    1996             1995
                                                                -------------    -------------
<S>                                                             <C>              <C>
Operating activities:
  Net margins...............................................      $  23,635        $ 34,591
     Adjustments to reconcile net margins to cash and cash
      equivalents from operating activities:
       Statement of operations components not affecting cash
        and cash equivalents................................         18,828          18,475
     Net change in working capital components...............       (100,410)         (9,856)
                                                                  ---------        --------
  Net cash and cash equivalents provided by (used for)
     operating activities...................................        (57,947)         43,210
                                                                  ---------        --------
Investing activities:
  Additions to properties owned.............................        (16,487)        (15,998)
  Proceeds from sale of properties owned....................            210           4,160
  Changes in other assets...................................          3,973          (1,042)
                                                                  ---------        --------
  Net cash and cash equivalents used for investing
     activities.............................................        (12,304)        (12,880)
                                                                  ---------        --------
Financing activities:
  Proceeds (payments) of short-term borrowings..............         75,382          (1,287)
  Payment of annual patronage dividend......................        (18,315)        (18,383)
  Payment of notes, long term debts, lease obligations and
     Class A common stock...................................         (7,719)        (10,933)
                                                                  ---------        --------
  Net cash and cash equivalents provided by (used for)
     financing activities...................................         49,348         (30,603)
                                                                  ---------        --------
Net decrease in cash and cash equivalents...................        (20,903)           (273)
Cash and cash equivalents at beginning of the year..........         22,473           1,831
                                                                  ---------        --------
Cash and cash equivalents at end of the period..............      $   1,570        $  1,558
                                                                  =========        ========
</TABLE>
 
           See Notes to Condensed Consolidated Financial Statements.
 
                                       59
<PAGE>   71
 
                                COTTER & COMPANY
 
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (UNAUDITED)
 
NOTE 1 -- GENERAL
 
     The condensed consolidated balance sheet, statement of operations and
statement of cash flows at and for the period ended September 28, 1996 and the
condensed consolidated statement of operations and statement of cash flows for
the period ended September 30, 1995 are unaudited and, in the opinion of the
management of Cotter & Company (the Company), include all adjustments,
consisting only of normal recurring adjustments, necessary for a fair
presentation of financial position, results of operations and cash flows for the
respective interim periods. The accompanying unaudited condensed consolidated
financial statements have been prepared in accordance with generally accepted
accounting principles for interim financial information and with the
instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do
not include all of the information and footnotes required by generally accepted
accounting principles for complete financial statements. This financial
information should be read in conjunction with the consolidated financial
statements for the year ended December 30, 1995 included in the Company's
Post-Effective Amendment No. 5 to Form S-2 Registration Statement (No. 33-39477)
and in the Company's 1995 Annual Report on Form 10-K.
 
NOTE 2 -- ESTIMATED PATRONAGE DIVIDENDS
 
     Patronage dividends are declared and paid by the Company after the close of
each fiscal year. The 1995 annual patronage dividend was distributed through a
payment of 30% of the total distribution in cash, with the balance being paid
through the issuance of the Company's Class B nonvoting common stock and
five-year promissory (subordinated) notes. Such patronage dividends, consisting
of substantially all of the Company's patronage source income, have been paid
since 1949. Annually, the Board of Directors reviews the annual patronage
dividend to ensure that the Company is adequately capitalized. The estimated
patronage dividend for the thirty-nine weeks ended September 28, 1996 is
$23,584,000 compared to $35,009,000 for the corresponding period in 1995.
 
NOTE 3 -- INVENTORIES
 
     Inventories consisted of:
 
<TABLE>
<CAPTION>
                                                         SEPTEMBER 28,    DECEMBER 30,
                                                             1996             1995
                                                         -------------    ------------
                                                          (UNAUDITED)
                                                                (000'S OMITTED)
<S>                                                      <C>              <C>
Manufacturing inventories:
  Raw materials......................................      $  3,126         $  2,139
  Work-in-process and finished goods.................        21,942           19,407
                                                           --------         --------
                                                             25,068           21,546
Merchandise inventories..............................       343,544          293,765
                                                           --------         --------
                                                           $368,612         $315,311
                                                           ========         ========
</TABLE>
 
                                       60
<PAGE>   72
 
                                COTTER & COMPANY
 
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS
 
THIRTY-NINE WEEKS ENDED SEPTEMBER 28, 1996 COMPARED TO THIRTY-NINE WEEKS ENDED
SEPTEMBER 30, 1995
 
RESULTS OF OPERATIONS:
 
     Revenues decreased by $17,762,000 or 1.0% compared to the same period last
year. The decrease was attributable to the phase out of the V&S(R) Variety
division and the sale of the General Power Equipment manufacturing division.
Comparable shipments to Member stores increased 3.6% compared with the prior
year.
 
     Gross margins decreased by $4,582,000 or 3.0%. Gross margins as a
percentage of revenues declined to 8.2% from 8.4% for the same period last year.
The decrease in gross margin was primarily attributable to the expanded Pinpoint
Pricing program and the resigned business of the V&S(R) Variety division and the
General Power Equipment manufacturing division.
 
     Warehouse, general and administrative expenses increased by $7,107,000 or
7.4% and as a percentage of revenues was 5.7% compared to 5.3% for the same
period last year. The increase was primarily the result of moving expenses,
organizational improvements in the area of management information services and
member incentives connected with the trueAdvantage program.
 
     Interest paid to Members decreased by $1,698,000 or 11.0% primarily due to
a lower principal balance and lower average interest rates.
 
     Other interest expense increased by $244,000 or 3.3% compared to the same
period last year primarily due to higher short-term borrowings partially offset
by a lower average interest rate.
 
     Net margins were $23,635,000 compared to $34,591,000 for the same period
last year.
 
THIRTY-NINE WEEKS ENDED SEPTEMBER 28, 1996 COMPARED WITH THE YEAR ENDED DECEMBER
30, 1995
 
LIQUIDITY AND CAPITAL RESOURCES:
 
     The Company has a seasonal need for cash. During the first nine months of
the year, as seasonal inventories are purchased for resale or manufacture and
shipment, cash and cash equivalents are used for operating activities. The
Company anticipates that cash and cash equivalents will be provided by operating
activities and financing activities, if necessary, for the remainder of the
year.
 
     At the end of the third quarter of 1996, inventories increased by
$53,301,000 to support anticipated future orders of seasonal merchandise.
Accounts and notes receivable increased by $14,308,000 due to the seasonal
payment terms extended to the Company's Members. Short-term borrowings increased
by $75,382,000 in support of the increased inventories and accounts receivables
combined with a decrease of $11,057,000 in accounts payable and accrued
expenses.
 
     At September 28, 1996, net working capital remained comparable at
$202,672,000 compared to $203,000,000 at December 30, 1995. The current ratio
decreased to 1.42 at September 28, 1996 compared to 1.47 at December 30, 1995.
 
     The Company has various short-term lines of credit available under informal
agreements with lending banks, cancelable by either party under specific
circumstances. The Company has also established a $125,000,000 five-year
revolving credit facility with a group of banks. Borrowings under these
agreements were $78,039,000 at September 28, 1996. In addition, the Company has
a private shelf agreement for available borrowings of up to $50,000,000.
 
     The Company's capital is primarily derived from Class A common stock and
retained earnings, together with promissory (subordinated) notes and nonvoting
Class B common stock issued in connection with the
 
                                       61
<PAGE>   73
 
                                COTTER & COMPANY
 
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                    AND RESULTS OF OPERATIONS -- (CONTINUED)
 
Company's annual patronage dividend. The Company believes the funds derived from
these capital resources, as well as operations and the credit facilities noted
above, will be sufficient to satisfy capital needs.
 
     Total capital expenditures, including those made under capital leases, were
$16,487,000 for the thirty-nine weeks ended September 28, 1996 compared to
$15,998,000 during the comparable period in 1995. These capital expenditures
relate to additional equipment and technological improvements at the regional
distribution centers and the National Headquarters. Funding of any additional
1996 capital expenditures is anticipated to come from operations and external
sources, if necessary.
 
THIRTEEN WEEKS ENDED SEPTEMBER 28, 1996 COMPARED TO THIRTEEN WEEKS ENDED
SEPTEMBER 30, 1995
 
RESULTS OF OPERATIONS:
 
     Revenues increased by $5,085,000 or 0.9% compared to the same period last
year. This increase was the result of increased merchandise shipments to
existing True Value Members from the Company's regional distribution network and
manufacturing facilities.
 
     Gross margins increased by $509,000 or 1.0% and as a percentage of revenues
remained comparable with the same period last year at 8.5%. The increase in
gross margin was the result of the increased sales and change in product mix.
 
     Warehouse, general and administrative expenses increased by $2,097,000 or
7.1% and as a percentage of revenues, increased to 5.3% compared to 5.0% for the
same period last year. The increase was primarily the result of improvements in
the area of management information services and member incentives connected with
the trueAdvantage program.
 
     Interest paid to Members decreased by $654,000 or 13.0% primarily due to a
lower principal balance and lower average interest rates.
 
     Other interest expense increased by $638,000 or 30.6% compared to the same
period last year due to higher short-term borrowings.
 
     Net margins were $11,552,000 compared to $13,447,000 for the same period
last year.
 
                                       62
<PAGE>   74
 
                      SERVISTAR COAST TO COAST CORPORATION
 
                          CONSOLIDATED BALANCE SHEETS
                   AS OF SEPTEMBER 30, 1996 AND JUNE 30, 1996
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                              SEPTEMBER 30,   JUNE 30,
                                                                  1996          1996
                                                              -------------   --------
                                                               (UNAUDITED)
<S>                                                           <C>             <C>
ASSETS
  Current Assets:
     Cash and cash equivalents..............................    $  1,800      $  5,172
     Accounts and notes receivable..........................     180,822       192,299
     Merchandise inventories................................     175,752       171,976
     Prepaid Expenses.......................................       3,848         8,314
                                                                --------      --------
          Total current assets..............................     362,222       377,761
Properties owned, less accumulated depreciation.............      80,068        78,414
Other assets................................................      11,498        11,607
                                                                --------      --------
TOTAL ASSETS................................................    $453,788      $467,782
                                                                ========      ========
LIABILITIES AND OWNERS' EQUITY
  Current Liabilities:
     Accounts payable and accrued expenses..................    $197,523      $212,612
     Current maturities of long-term debt...................       5,544         5,645
     Patronage dividends payable in cash....................      10,140         9,656
                                                                --------      --------
          Total current liabilities.........................     213,207       227,913
                                                                --------      --------
Long-term debt..............................................     118,735       118,476
                                                                --------      --------
Owners' equity:
  Preferred stock...........................................     117,939       118,359
  Common stock..............................................       9,693         8,487
  Retained earnings (deficit)...............................      (5,786)       (5,453)
                                                                --------      --------
          Total owners' equity..............................     121,846       121,393
                                                                --------      --------
TOTAL LIABILITIES AND OWNERS' EQUITY........................    $453,788      $467,782
                                                                ========      ========
</TABLE>
 
                                       63
<PAGE>   75
 
                      SERVISTAR COAST TO COAST CORPORATION
 
                CONSOLIDATED FINANCIAL STATEMENTS OF OPERATIONS
                    FOR THE THREE MONTHS ENDED SEPTEMBER 30
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                  1996        1995
                                                                  ----        ----
                                                                    (UNAUDITED)
<S>                                                             <C>         <C>
Net Revenues................................................    $464,483    $414,890
COSTS AND EXPENSES:
  Cost of Goods Sold........................................     426,930     380,374
  Distribution, Selling and Administrative Expenses.........      32,111      32,330
  Interest Expense..........................................       2,500       2,544
  Other Income, Net.........................................        (722)     (2,623)
                                                                --------    --------
                                                                 460,819     412,625
                                                                --------    --------
NET MARGINS.................................................    $  3,664    $  2,265
                                                                ========    ========
</TABLE>
 
                                       64
<PAGE>   76
 
                      SERVISTAR COAST TO COAST CORPORATION
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                    FOR THE THREE MONTHS ENDED SEPTEMBER 30
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                  1996        1995
                                                                  ----        ----
                                                                    (UNAUDITED)
<S>                                                             <C>         <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
Net Margins.................................................    $  3,664    $  2,265
Adjustments to reconcile net margins to net cash provided by
  operating activities:
  Depreciation..............................................       1,990       1,782
  Amortization..............................................         710         622
  (Gain) Loss on Disposition................................          (4)        295
  Increase (decrease) from changes in:
     Receivables............................................      11,477      22,653
     Merchandise inventory..................................      (3,776)     (7,321)
     Prepaid expenses.......................................       4,466        (247)
     Accounts payable and accrued expenses..................     (15,089)    (20,255)
                                                                --------    --------
  Net cash provided by (used in) operating activities.......       3,438        (206)
CASH FLOWS FROM INVESTING ACTIVITIES:
Proceeds from sale of property and equipment................           7           0
Purchases of property and equipment.........................      (3,647)       (843)
(Increase) decrease in other assets.........................        (601)      2,344
                                                                --------    --------
  Net cash (used in) provided by investing activities.......      (4,241)      1,501
CASH FLOWS FROM FINANCING ACTIVITIES:
Borrowings on long-term debt, net...........................         158       3,950
Proceeds from issuance of capital stock.....................       1,110          86
Repurchase of capital stock.................................      (2,441)     (4,008)
Payment of cash portion of patronage dividends..............      (1,396)     (3,456)
                                                                --------    --------
  Net cash used in financing activities.....................      (2,569)     (3,428)
Net decrease in cash........................................      (3,372)     (2,133)
Cash at beginning of period.................................       5,172       5,833
                                                                --------    --------
Cash at end of period.......................................    $  1,800    $  3,700
                                                                ========    ========
</TABLE>
 
                                       65
<PAGE>   77
 
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
To the Owners of
     SERVISTAR Corporation:
 
     We have audited the accompanying consolidated and combined balance sheets
of SERVISTAR Corporation and Coast to Coast Stores, Inc. as described in Note B
to the financial statements as of June 30, 1996 and 1995 and the related
statement of operations and cash flows for each of the three years in the period
ended June 30, 1996. These financial statements are the responsibility of the
Corporation's management. Our responsibility is to express an opinion on these
financial statements based on our audits.
 
     We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
 
     In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of SERVISTAR Corporation as of
June 30, 1996 and 1995, and the results of its operations and cash flows for
each of the three years in the period ended June 30, 1996 in conformity with
generally accepted accounting principles.
 
                                          COOPERS & LYBRAND LLP
 
Pittsburgh, Pennsylvania
July 26, 1996
 
                                       66
<PAGE>   78
 
                             SERVISTAR CORPORATION
 
                    CONSOLIDATED AND COMBINED BALANCE SHEETS
                                 AS OF JUNE 30
                      (IN THOUSANDS EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                1996       1995
                                                                ----       ----
<S>                                                           <C>        <C>
                           ASSETS
Current assets:
  Cash and cash equivalents.................................  $  5,172   $  5,833
  Receivables, less allowance for doubtful accounts of
    $1,557 in 1996 and $1,547 in 1995.......................   192,299    193,001
  Merchandise inventory.....................................   171,976    173,706
  Prepaid expenses..........................................     8,314      7,653
                                                              --------   --------
       Total current assets.................................   377,761    380,193
Property and equipment, at cost:
  Buildings.................................................    81,272     77,365
  Office and warehouse equipment............................    62,013     57,520
                                                              --------   --------
                                                               143,285    134,885
  Less accumulated depreciation.............................    70,276     63,872
                                                              --------   --------
                                                                73,009     71,013
  Land......................................................     5,405      4,674
                                                              --------   --------
                                                                78,414     75,687
Other assets................................................    11,607     10,950
                                                              --------   --------
       Total assets.........................................  $467,782   $466,830
                                                              ========   ========
               LIABILITIES AND OWNERS' EQUITY
Current liabilities:
  Accounts payable..........................................  $183,357   $191,981
  Accrued liabilities.......................................    29,255     27,513
  Patronage dividends payable -- SERVISTAR..................     7,172      7,957
  Patronage dividends payable -- Coast to Coast Stores,
    Inc.....................................................     2,484      3,182
  Current portion of long-term debt.........................     5,645      6,171
                                                              --------   --------
       Total current liabilities............................   227,913    236,804
Long-term debt, less current portion........................   118,476    108,592
                                                              --------   --------
       Total liabilities....................................   346,389    345,396
Owners' equity:
  Capital stock:
    Preferred (as to assets only) nonparticipating, $50 par
      value; authorized shares, 3,000,000; outstanding
      shares: 1996, 1,858,940; 1995, 1,813,480..............    92,947     90,674
    Common, $100 par value; authorized shares, 300,000;
      outstanding shares: 1996, 31,840; 1995, 32,072........     3,184      3,207
    Common preference redeemable, $100 par value; authorized
      shares, 5,000; outstanding shares: 1995, 1,000........        --        100
  Amounts due owners in preferred stock -- SERVISTAR........     8,269      9,439
  Amounts due owners in preferred stock -- Coast to Coast
    Stores, Inc.............................................     2,138      2,947
  Capital stock of subsidiary...............................       819        790
  Capital stock of Coast to Coast Stores, Inc.:
    Preferred (as to assets only) nonparticipating, $50 par
      value; authorized shares, 3,000,000; outstanding
      shares: 1996, 300,100; 1995, 284,920..................    15,005     14,246
    Common, $600 par value; authorized shares, 300,000;
      outstanding shares: 1996, 8,390; 1995, 8,450 (net of
      stock subscriptions receivable of: 1996, $550; 1995,
      $413).................................................     4,484      4,657
  Retained earnings (deficit):
    Parent..................................................        76         76
    Subsidiaries............................................    (5,529)    (4,702)
                                                              --------   --------
       Total owners' equity.................................   121,393    121,434
                                                              --------   --------
       Total liabilities and owners' equity.................  $467,782   $466,830
                                                              ========   ========
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                       67
<PAGE>   79
 
                             SERVISTAR CORPORATION
 
               CONSOLIDATED AND COMBINED STATEMENT OF OPERATIONS
                          FOR THE YEARS ENDED JUNE 30
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                              1996         1995         1994
                                                              ----         ----         ----
<S>                                                        <C>          <C>          <C>
Net revenues.............................................  $1,729,908   $1,802,103   $1,734,905
Costs and expenses:
  Cost of goods sold.....................................   1,611,174    1,679,615    1,613,257
  Distribution, selling and administrative expenses......      93,080       95,179       93,006
  Interest expense.......................................      10,091       10,825       10,076
  Other income, net......................................      (3,471)      (6,886)      (6,866)
                                                           ----------   ----------   ----------
       Total costs and expenses..........................   1,710,874    1,778,733    1,709,473
                                                           ----------   ----------   ----------
Net margins..............................................  $   19,034   $   23,370   $   25,432
                                                           ==========   ==========   ==========
Retained deficit at beginning of year....................  $   (4,626)  $   (4,675)  $   (4,043)
Net margins..............................................      19,034       23,370       25,432
Patronage dividends......................................     (19,861)     (23,321)     (26,064)
                                                           ----------   ----------   ----------
Retained deficit at end of year..........................  $   (5,453)  $   (4,626)  $   (4,675)
                                                           ==========   ==========   ==========
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                       68
<PAGE>   80
 
                             SERVISTAR CORPORATION
 
               CONSOLIDATED AND COMBINED STATEMENTS OF CASH FLOWS
                          FOR THE YEARS ENDED JUNE 30
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                  1996        1995        1994
                                                                  ----        ----        ----
<S>                                                             <C>         <C>         <C>
Cash flows from operating activities:
  Net margins...............................................    $ 19,034    $ 23,370    $ 25,432
  Adjustments to reconcile net margins to net cash provided
     by operating activities:
       Depreciation.........................................       7,187       7,110       6,285
       Amortization.........................................       2,343       3,698       3,048
       Gain on disposition of property and equipment........        (410)       (152)         --
       Increase (decrease) from changes in:
          Receivables.......................................         702       5,627      (4,108)
          Merchandise inventory.............................       1,730       2,443      (4,406)
          Prepaid expenses..................................        (661)        655        (211)
          Accounts payable and accrued expenses.............      (6,882)    (24,183)     41,150
          Other adjustments, net............................          15      (3,028)        317
                                                                --------    --------    --------
            Net cash provided by operating activities.......      23,058      15,540      67,507
Cash flows from investing activities:
  Proceeds from sale of property and equipment..............       1,507         431          56
  Purchases of property and equipment.......................     (11,011)     (7,518)     (2,714)
  (Increase) decrease in other assets.......................      (3,014)       (236)        842
                                                                --------    --------    --------
            Net cash used in investing activities...........     (12,518)     (7,323)     (1,816)
Cash flows from financing activities:
  Proceeds from long-term debt..............................      20,245      34,400     (12,800)
  Payments on long-term debt................................     (10,887)    (22,453)    (35,974)
  Proceeds from issuance of capital stock...................         333         333         597
  Repurchase of capital stock...............................      (9,963)     (8,539)     (7,770)
  Payment of cash portion of patronage dividends............     (10,929)    (12,803)     (9,419)
                                                                --------    --------    --------
            Net cash used in financing activities...........     (11,201)     (9,062)    (65,366)
                                                                --------    --------    --------
Net (decrease) increase in cash and cash equivalents........        (661)       (845)        325
Cash and cash equivalents at beginning of year..............       5,833       6,678       6,353
                                                                --------    --------    --------
Cash and cash equivalents at end of year....................    $  5,172    $  5,833    $  6,678
                                                                ========    ========    ========
Supplemental disclosure of cash flow information:
  Cash paid during the year for interest....................    $  9,430    $ 10,049    $  8,639
                                                                ========    ========    ========
Non-cash financing activities:
  SERVISTAR preferred stock patronage dividend..............    $  9,439    $  8,631    $  9,777
                                                                ========    ========    ========
  Coast to Coast Stores, Inc. preferred stock patronage
     dividends..............................................    $  2,947    $  4,914    $  4,549
                                                                ========    ========    ========
  Deferred acquisition payments in conjunction with the
     acquisition............................................          --          --    $  3,000
                                                                ========    ========    ========
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                       69
<PAGE>   81
 
                             SERVISTAR CORPORATION
 
            NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS
                             (DOLLARS IN THOUSANDS)
 
A. ORGANIZATION:
 
     SERVISTAR Corporation (SERVISTAR) and Coast to Coast Stores, Inc. (CTC) are
marketing and purchasing cooperatives. SERVISTAR/Coast to Coast Corporation
(SCC) is a hardlines wholesaler. SERVISTAR's wholly-owned subsidiaries include
SCC, KCI Coatings, Inc. (Kurfees), Speer Hardware Company, Taylor Rental
Corporation (Taylor), and Advocate Services, Inc. and its subsidiaries, Total
Exposition Concepts, Inc. and Advocate Retail Services, Inc. SERVISTAR, its
wholly-owned subsidiaries and CTC are collectively referred to as the
Corporation.
 
B. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:
 
Basis of Presentation:
 
     The financial statements include the consolidated accounts of SERVISTAR and
its wholly-owned subsidiaries combined with the accounts of CTC. These
consolidated and combined statements have been presented to reflect the common
management of, and the interlocking business arrangements between, SCC and CTC.
All intercompany balances and transactions have been eliminated. On July 1,
1996, SCC and CTC were merged into SERVISTAR on a tax free basis as described in
Note C.
 
Estimates:
 
     The preparation of financial statements requires management to make
estimates and assumptions that affect the reported amounts of assets and
liabilities, disclosure of contingent assets and liabilities and reported
amounts of revenues and expenses. Actual results could differ from those
estimates.
 
Cash and Cash Equivalents:
 
     The Corporation considers all highly liquid investments with an original
maturity of three months or less to be cash equivalents.
 
Merchandise Inventory:
 
     Merchandise inventory is stated at the lower of cost or market, with cost
determined on the first-in, first-out method.
 
Property and Equipment:
 
     Depreciation is taken over the estimated useful lives of the assets using
the straight-line method. When properties are retired or otherwise disposed of,
the cost and the related accumulated depreciation are removed from the accounts,
and gains and losses resulting from such transactions are reflected in
operations. Included in property and equipment are certain costs, net of
amortization, associated with the capitalization of internally developed
software totaling $5,317, and $5,461 in 1996, and 1995, respectively.
 
Other Assets:
 
     Other assets include prepaid pension costs and amortized costs related to
various projects which benefit future periods. Amortization of other assets,
excluding the amount related to Taylor, is computed using the straight-line
method over a five year period.
 
                                       70
<PAGE>   82
 
                             SERVISTAR CORPORATION
 
     NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS -- (CONTINUED)
 
Credit Concentration:
 
     Customers of the Corporation are not concentrated in any specific
geographic region, but are concentrated in the retail hardware store, lumber and
building supply industries. No single customer accounted for a significant
amount of the Corporation's sales and receivables.
 
Income Taxes:
 
     SERVISTAR and CTC operate as cooperatives under the Internal Revenue Code
and distribute substantially all of their earnings to their owners through
patronage dividends.
 
     SERVISTAR and its wholly-owned subsidiaries constitute a consolidated group
for federal income tax purposes and file a consolidated federal income tax
return. CTC files a separate federal income tax return.
 
     The Corporation provides for deferred income taxes on all amounts which are
reported in different time periods for income tax and financial reporting
purposes. Valuation allowances are established when necessary to reduce deferred
tax assets to the amount expected to be realized. The Corporation's principal
temporary differences relate to receivable reserves, depreciation of property
and equipment and pension costs.
 
Revenue Recognition:
 
     Revenues are recognized in the period inventory is shipped to owners.
 
Reclassifications:
 
     Certain amounts in the 1995 financial statements have been reclassified for
comparative purposes.
 
C. MERGER:
 
     In March 1996, SERVISTAR, SCC and CTC entered into a Plan and Agreement of
Merger (the Merger), which provided for the merger of SCC and CTC into
SERVISTAR. The merger was completed on July 1, 1996 and resulted in SERVISTAR
changing its name to SERVISTAR COAST TO COAST Corporation (the Surviving
Corporation). All assets and liabilities of SCC and CTC were transferred to the
Surviving Corporation, which continues to operate as a marketing and purchasing
cooperative. The Merger was accounted for as a reorganization of companies under
common control in a manner similar to a pooling of interests.
 
     Common and preferred stock of CTC was converted to common and preferred
stock of the Surviving Corporation. All other stock of CTC and SCC was canceled
and retired.
 
     Patronage dividends for 1996 will be determined in a manner consistent with
prior years based on the separate operations of SERVISTAR and CTC and will be
paid subsequent to June 30, 1996.
 
     In connection with the Merger, the borrowing facilities of SCC described in
Note D were retired on July 1, 1996 and replaced by increased credit lines
available to the Surviving Corporation.
 
     As a result of the Merger, the Corporation incurred a restructuring charge
of $2,113 in 1996. Included in this restructuring charge were costs pertaining
to severance, relocation, facility closure and professional fees. These costs
were shared by SERVISTAR and CTC in a plan that was reviewed by the respective
Boards of Directors.
 
                                       71
<PAGE>   83
 
                             SERVISTAR CORPORATION
 
     NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS -- (CONTINUED)
 
D. LONG-TERM DEBT:
 
     Long-term debt at June 30, 1996 and 1995 consisted of the following:
 
<TABLE>
<CAPTION>
                                                                  1996           1995
                                                                  ----           ----
<S>                                                             <C>            <C>
SERVISTAR revolving credit agreement........................    $ 18,000       $ 12,000
SERVISTAR uncollateralized lines of credit..................      19,000         18,000
SCC revolving credit agreements.............................      43,200         30,900
Notes, due September 1, 2000................................      40,950         44,350
Notes, due December 1, 1998.................................          --          6,286
IDA bonds, due October 1, 1997..............................         540          1,090
Other loans and notes with interest rates of 6.0% with due
  dates ranging
  from 1997 to 2001.........................................       2,431          2,137
                                                                --------       --------
                                                                 124,121        114,763
Less current portion........................................       5,645          6,171
                                                                --------       --------
                                                                $118,476       $108,592
                                                                ========       ========
</TABLE>
 
     SERVISTAR and certain subsidiaries maintain a revolving credit agreement
with a group of banks which provides a revolving line of credit of $87,500 until
January 31, 1999. The expiration date of the revolving line of credit may be
extended by mutual consent. SERVISTAR may select among various interest rate
options on outstanding borrowings during the term of the revolving credit
agreement. The weighted average interest rate on amounts outstanding at June 30,
1996 and 1995 was 6.4% and 7.2%, respectively. SERVISTAR is required to pay a
commitment fee of 1/4 of 1% per annum on the daily unborrowed amount. On July 1,
1996, this facility was amended to increase the line of credit to $115,000.
 
     SERVISTAR has uncollateralized lines of credit with banks providing for
borrowings of up to $29,000 with interest at variable rates as determined
periodically by the banks. The amounts under these borrowings are classified as
long-term debt as SERVISTAR has the ability and the intent to refinance the debt
on a long-term basis. Borrowings under these facilities were $19,000 and $18,000
at June 30, 1996 and 1995, respectively. The interest rate on amounts
outstanding at June 30, 1996 and 1995 was 6.4% and 7.0%, respectively. In
connection with the Merger, available uncollateralized lines of credit were
increased to $40,000 effective July 1, 1996.
 
     SCC's $40,000 revolving credit agreement, as amended, was retired on July
1, 1996 in conjunction with the Merger. The weighted average interest rate on
amounts outstanding at June 30, 1996 and 1995 was 6.7% and 7.4%, respectively.
This revolving line of credit is guaranteed by CTC. Borrowings under this
facility were $33,200 and $27,500 at June 30, 1996 and 1995, respectively.
 
     SCC also has a $5,000 revolving line of credit and a $5,000 uncommitted
short-term borrowing agreement which were retired effective July 1, 1996. The
borrowings under these agreements are classified as long-term debt since the
Surviving Corporation has the ability and the intent to refinance the debt on a
long-term basis. Borrowings under the $5,000 revolving line of credit facility
were $5,000 and $3,400 at June 30, 1996 and 1995, respectively. The effective
rate on outstanding borrowings was 6.4% and 7.0% at June 30, 1996 and 1995,
respectively. Outstanding borrowings on the uncommitted borrowing facilities
were $5,000 and -0-at June 30, 1996 and 1995, respectively. The effective
interest rate on outstanding borrowings was 6.4% at June 30, 1996.
 
     The notes due September 1, 2000 were issued in September 1990, and bear
interest at a fixed interest rate of 10.23% per annum. Interest is payable
semi-annually on the first day of March and September through maturity. Annual
principal payments commenced on September 1, 1993 and will continue through
 
                                       72
<PAGE>   84
 
                             SERVISTAR CORPORATION
 
     NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS -- (CONTINUED)
 
D. LONG-TERM DEBT -- (CONTINUED):
September 1, 1999 in amounts varying between $2,250 and $4,550. A final balloon
payment of $22,750 is due September 1, 2000.
 
     The notes due December 1, 1998 were issued in December 1988, and bore
interest at an amended rate of 10.57%. Annual principal payments of $1,571
commenced on December 1, 1992. The notes were paid in full December 1, 1995.
 
     Interest on the IDA bonds reflects a variable tax-free interest rate which
changes based on market conditions. The bonds can be tendered at any time at the
option of the holder, at a purchase price equal to 100% of the principal amount
of the bonds plus accrued interest. The bonds may be remarketed at the time of
such tender. At June 30, 1996, the interest rate was 3.38%. The bonds are backed
by an irrevocable letter of credit of $567. The letter of credit fee is 1 3/8%.
During 1995, the expiration date of the irrevocable letter of credit was
extended to December 15, 1996.
 
     The SERVISTAR revolving credit agreement and various note agreements
require SERVISTAR and certain subsidiaries to maintain certain specified
financial ratios. The most restrictive of these provisions requires SERVISTAR
and those subsidiaries to maintain a ratio of net income before interest expense
to interest expense of 2.6 at June 30, 1996 for which the ratio was 3.45 at June
30, 1996. The SCC revolving credit agreement also requires SCC and CTC to
maintain certain specified financial ratios.
 
     The prime rate at June 30, 1996 was 8.25%.
 
     Principal payments on long-term debt become due in the years ending June 30
as follows: 1997 - $5,645; 1998 - $5,272; 1999 - $85,281; 2000 -$4,951; 2001 -
$22,943; and thereafter - $29.
 
     The carrying value of long-term debt approximates fair value since the
interest rates on existing debt approximate the rates at which the Corporation
believes it could obtain new debt.
 
E. LEASES:
 
     The Corporation has various noncancelable lease agreements which provide
for basic rent over a specified period. Rent expense for the years ended June
30, 1996, 1995 and 1994 was $7,859, $8,435, and $8,072, respectively.
 
     Future minimum rental commitments for years ending June 30 are: 1997 -
$6,564; 1998 - $6,058; 1999 - $5,019; 2000 - $3,256; 2001 - $1,110; and
thereafter - $2,144.
 
F. EMPLOYEE BENEFIT PLANS:
 
     SERVISTAR has a noncontributory, defined benefit pension plan covering
substantially all employees. Effective June 30, 1996, the plan has been amended
to a cash balance plan, where the benefit formula in effect prior to June 30,
1996 was frozen. The plan amendment provides for contributions based upon length
of service and percent of compensation. Interest earned on cash balance
contributions is based on the 30-year treasury maturity rate set each April for
the following year. Pension costs accrued are funded on a current basis, as
required by statutory funding standards.
 
                                       73
<PAGE>   85
 
                             SERVISTAR CORPORATION
 
     NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS -- (CONTINUED)
 
F. EMPLOYEE BENEFIT PLANS -- (CONTINUED):
     Pension expense included the following components:
 
<TABLE>
<CAPTION>
                                                                 1996         1995         1994
                                                                 ----         ----         ----
<S>                                                             <C>          <C>          <C>
Service cost-benefits earned................................    $ 3,077      $ 2,259      $ 1,848
Interest cost on projected benefit obligations..............      5,588        4,857        4,088
Actual investment income earned on assets...................     (7,728)      (6,382)         300
Net amortization and deferral...............................      3,152        1,787       (5,730)
                                                                -------      -------      -------
Net pension expense.........................................    $ 4,089      $ 2,521      $   506
                                                                =======      =======      =======
</TABLE>
 
     The funded status of the plan and the prepaid pension cost follow:
 
<TABLE>
<CAPTION>
                                                             1996       1995
                                                             ----       ----
<S>                                                        <C>        <C>
Accumulated benefit obligations, including vested
  benefits of $53,776 in 1996 and $50,020 in 1995........  $ 59,400   $ 54,844
                                                           ========   ========
Plan assets at fair value, primarily commingled funds,
  corporate and government debt securities, marketable
  equity securities and privately placed debt............    62,946     56,029
Projected benefit obligation for participants' service
  rendered to date.......................................    59,400     70,854
                                                           --------   --------
Plan assets greater than (less than) projected benefit
  obligation.............................................     3,546    (14,825)
Unrecognized net loss and effects of changes in actuarial
  assumptions............................................    19,611     21,399
Unrecognized prior service costs.........................   (18,841)     1,174
Remaining unrecognized net assets being recognized over
  participants' average remaining service period.........    (4,211)    (4,679)
                                                           --------   --------
Prepaid pension cost.....................................  $    105   $  3,069
                                                           ========   ========
</TABLE>
 
     The projected benefit obligation was determined using an assumed discount
rate of 8% in 1996 and 1995 and 9% in 1994. The assumed rate of increase in
future compensation was 4.75% for 1996, 1995 and 1994. The expected long-term
rate of return on plan assets was 9% in 1996, 1995 and 1994. The decrease in the
projected benefit obligation and unrecognized prior service charge relates to
the cash balance plan amendment effective June 30, 1996.
 
     The discount rate on the long-term rate of return can have a significant
effect on the accumulated benefit obligation and pension cost. A 1% decrease in
the discount rate would have increased the accumulated benefit obligation by
$9,007 at June 30, 1996. A 1% decrease in the discount rate and the long-term
rate of return would have increased the pension cost by $1,890 at June 30, 1996.
 
     SERVISTAR also has a defined contribution profit-sharing plan which covers
substantially all employees. Contributions are based on a fixed yearly
percentage of participating employee compensation adjusted by performance under
SERVISTAR's annual profit goals. Additional contributions may be made to the
plan on a discretionary basis. Profit-sharing expense was -0- in 1996, $1,934 in
1995 and $1,813 in 1994.
 
     In addition to providing pension benefits, SERVISTAR provides certain
health care and life insurance benefits for retired employees. SERVISTAR adopted
Statement of Financial Accounting Standards No. 106, "Employers' Accounting for
Postretirement Benefits other than Pensions" in the first quarter of 1996 using
the delayed recognition method. The accumulated postretirement benefit
obligation (APBO) was $5,700 at
 
                                       74
<PAGE>   86
 
                             SERVISTAR CORPORATION
 
     NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS -- (CONTINUED)
 
F. EMPLOYEE BENEFIT PLANS -- (CONTINUED):
July 1, 1995, which is being amortized over a 20 year period. Postretirement
benefit cost was approximately $850 in 1996.
 
     The health care cost trend rate assumption can have a significant effect on
the APBO, health care and death benefit liabilities and net periodic benefit
costs. For 1996, a 1% increase in the trend rate for health care costs would
have increased the APBO by 11% and the service and interest costs by 10%.
 
     SCC has adopted a profit-sharing 401(k) plan covering substantially all
employees. Employees may contribute up to 16% of their compensation to the plan,
which remains fully vested with the employee. The plan provides for a
discretionary annual contribution by SCC based on its profits and an annual
matching contribution based on the achievement of various profit targets for
SCC. Employees vest in discretionary contributions of SCC over a five-year
period and in the matching contributions immediately, if profit targets are met.
SCC accrued total contributions of $555, $673, and $788 to the plan in 1996,
1995 and 1994, respectively. Contributions for 1994 were paid in August 1994.
Contributions for 1995 were paid in August 1995 and payment for 1996
contributions will be made subsequent to June 30, 1996. This plan was combined
with SERVISTAR's defined contribution plan in July 1996 in connection with the
Merger.
 
G. CAPITAL STOCK:
 
     An analysis of the changes in issued shares of capital stock follows:
 
<TABLE>
<CAPTION>
                                                          SERVISTAR
                                           ----------------------------------------
                                             PREFERRED STOCK        COMMON STOCK
                                           -------------------   ------------------
                                           NUMBER OF     PAR     NUMBER OF    PAR
                                            SHARES      VALUE     SHARES     VALUE
                                           ---------    -----    ---------   -----
                                            (000'S)               (000'S)
<S>                                        <C>         <C>       <C>         <C>
Balance, June 30, 1994...................    1,785     $89,239      32       $3,220
  Shares issued..........................      169       8,450       3          268
  Shares acquired........................     (141)     (7,015)     (3)        (281)
                                             -----     -------      --       ------
Balance, June 30, 1995...................    1,813      90,674      32        3,207
  Shares issued..........................      189       9,450       3          280
  Shares acquired........................     (143)     (7,177)     (3)        (303)
                                             -----     -------      --       ------
Balance, June 30, 1996...................    1,859     $92,947      32       $3,184
                                             =====     =======      ==       ======
</TABLE>
 
     In connection with the acquisition of Taylor, SERVISTAR issued 5,000 shares
of redeemable common preference stock during the year ended June 30, 1993.
SERVISTAR redeemed 1,000 and 3,000 shares during 1995 and 1994, respectively, at
par value. During fiscal year 1996 SERVISTAR redeemed, at par value, the
remaining 1,000 shares.
 
     Shares of CTC common stock issued during the years ended June 30, 1996 and
1995 were 1,090 and 630, respectively. Shares of CTC common stock redeemed
during the years ended June 30, 1996 and 1995 were 1,150 and 740, respectively.
 
     Amounts due owners in preferred stock represent the portion of the
patronage dividend to be distributed to the owners in preferred stock in the
following fiscal year.
 
     Preferred and common shares of SERVISTAR and CTC stock are redeemable at
their respective par values. Payment of the redemption price can be made by
issuing a note to the member-owner maturing over an extended period, normally
five years, or in cash immediately upon termination of membership, as defined by
SERVISTAR's and CTC's Membership Termination Policies. On July 1, 1996,
substantially all of the
 
                                       75
<PAGE>   87
 
                             SERVISTAR CORPORATION
 
     NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS -- (CONTINUED)
 
G. CAPITAL STOCK: -- (CONTINUED)
preferred and common stock of CTC was converted into stock of the Surviving
Corporation effective with the Merger.
 
     Capital stock of subsidiary shown on the accompanying balance sheets of
$819 for 1996 and $790 for 1995 represents the common preference stock and the
preferred stock held by the owners of Speer Hardware Company.
 
H. INCOME TAXES:
 
     The Corporation has minimal expense for income taxes for financial
reporting purposes for the years ended June 30, 1996, 1995 and 1994, because the
volume rebate owed to CTC eliminates all of SCC's income and all of SERVISTAR's
and CTC's incomes are distributed to their owners in the form of patronage
dividends.
 
I. CONTINGENCIES:
 
     SERVISTAR is involved in various litigation arising in the ordinary course
of business. Although the final outcome of these legal matters cannot be
determined, it is management's opinion that these matters will not have a
material adverse effect on SERVISTAR's financial condition or results of
operations.
 
                                       76
<PAGE>   88
 
                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
THREE MONTHS ENDED SEPTEMBER 30, 1996 COMPARED WITH THE THREE MONTHS ENDED
SEPTEMBER 30, 1995
 
     Net revenues for the three months ended September 30, 1996 grew over the
same period last year by $49,593,000 or 12%. This increase came from increased
Lumber and Building Materials sales, up approximately $36 million, and
additional Direct Ship Hardware sales, up $8 million. Lumber and Building
Materials sales growth was a result of added volume in the first quarter of
Fiscal 1997 coupled with price inflation passed on from suppliers on lumber
products.
 
     Merchandise gross profit increased $3,037,000 or 8.8% from the prior year
primarily as a result of increased revenues. Gross margin as a percent of
revenues decreased from 8.3% for the three months ended September 30, 1995 to
8.1% for the September 30, 1996 quarter. The decrease in gross margin as a
percent of revenues resulted from the implementation of warehouse Everyday Value
Pricing strategy at Coast to Coast, which was completed during Fiscal 1996,
coupled with a slightly higher sales mix to lower margin sales categories such
as Lumber and Building Materials in the first quarter of Fiscal 1997.
 
     Distribution, selling and administrative expenses decreased during the
three months ended September 30, 1996 by $219,000 or .7%. This decrease related
to labor productivity improvements in the distribution centers and cost
reductions as a result of the consolidation of headquarters support functions
between SERVISTAR and Coast to Coast in Fiscal 1996.
 
     Interest expenses for the three months ended September 30, 1996 decreased
$44,000 or 1.7% from the same period a year ago due to lower effective interest
rates on indebtedness.
 
     Other income, net of expense decreased during the first quarter of Fiscal
1997 by $1,901,000 or 72.5% over the same period in the prior year. This
reduction was attributable to lower interest service charges on past due
accounts receivable as the interest service charge rate dropped from 24% to 18%
per annum effective July 1, 1996, coupled with the elimination of certain income
generating service programs (i.e., insurance) during Fiscal 1996.
 
LIQUIDITY AND CAPITAL RESOURCES
 
     Effective July 1, 1996, SCC increased common stock requirements to its
owners by requiring owners to subscribe to an additional $5,200 in SCC Series A
Stock over approximately 36 months. This change resulted in the issuance of
approximately $1 million in stock in the quarter ended September 30, 1996.
 
                                       77
<PAGE>   89
 
               MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                      CONDITION AND RESULTS OF OPERATIONS
 
FISCAL 1996 COMPARED WITH FISCAL 1995
 
     Net Revenues decreased $72,195,000 or 4% from the prior year as a result of
a 25% decline in the pricing of lumber products, implementation of Everyday
Value Pricing ("EVP") for the Coast to Coast store owner segment which reduced
the selling price of nearly all warehouse products and unseasonably cool spring
weather that negatively impacted lawn & garden and paint sales categories.
Additionally, revenues were also impacted by a soft retail economic climate.
 
     Merchandise gross margin as a percentage of net revenues was comparable to
1995 as vendor consolidations enabled that Company to lower merchandise
acquisition cost to support EVP price reductions at Coast to Coast.
 
     Distribution, selling and administrative expense decreased by $2,099,000
from cost reduction measures in Fiscal 1995.
 
     Interest expense decreased 6.9% from the prior year as average interest
rates declined slightly from 1995.
 
     Other income, net of expense in Fiscal 1996 reflects a one time
restructuring charge of $2,113,000 relating to the merger of SERVISTAR and Coast
to Coast. These costs pertain to severance, relocation, facility closure and
professional fees related to the merger and closure of Coast to Coast office
headquarters.
 
FISCAL 1995 COMPARED WITH 1994
 
     Net revenues increased $67,198,000 or 3.9% over 1994 as the full benefit of
the previous year's implementations of EVP on SERVISTAR store owners resulted in
added sales.
 
     Merchandise gross margins were down to 6.8% of net revenues from 7.0% in
the prior year as a result of the implementation of EVP pricing strategies at
SERVISTAR.
 
     Distribution, selling and administrative expenses were higher in Fiscal
1995 by $2,173,000 as a result of the lifting of a wage and salary freeze
initiated in the previous year.
 
     Interest expense increased from the prior year as a result of higher
average interest rates.
 
INFLATION
 
     Inflation did not have a significant effect on the Company's operations
during the three years ended June 30, 1996.
 
LIQUIDITY AND CAPITAL RESOURCES
 
     During the three years ended June 30, 1996, the Company and its
subsidiaries have funded working capital requirements, debt repayments,
additions to property and equipment through depreciation and amortization of
property and other assets, borrowings under revolving credit facilities and
uncollateralized lines of credit with banks and proceeds from the sale of
assets.
 
     The Company's primary source of capital is derived from the issuance of
preferred stock in connection with the payment of annual patronage dividends to
owners. Funds provided from these resources are generally sufficient to satisfy
long-term capital needs.
 
     Capital expenditures increased during the past two fiscal years as
investment was made in technology, expansion of existing distribution facilities
and acquisition of additional office building space.
 
                                       78
<PAGE>   90
 
                        COMPARISON OF STOCKHOLDER RIGHTS
 
GENERAL
 
     As a result of the Merger (including the change of Cotter's name to
TruServ), holders of SCC Stock will become Stockholders of TruServ and the
rights of all such former SCC Shareholders will thereafter be governed by the
TruServ Amended and Restated Certificate of Incorporation and By-Laws and the
Delaware General Corporation Law ("DGCL"). The rights of the holders of SCC
Stock are currently governed by the SCC Articles of Incorporation and By-Laws
and the Pennsylvania Business Corporation law ("PBCL"). The following summary
sets forth certain differences between the Cotter Amended and Restated
Certificate of Incorporation and By-Laws (which, as further amended as
contemplated by the Merger Agreement and attached thereto as Exhibits 2.1 and
2.2, respectively, will be the governing instruments of TruServ) and the DGCL,
and the SCC Articles of Incorporation and By-Laws and the PBCL. Accordingly,
SCC's Shareholders should carefully review the following summary, which Cotter
and SCC believe addresses all material differences in the rights of SCC
Shareholders upon consummation of the Merger, to understand how certain of their
rights as Shareholders will be affected upon completion of the Merger. This
summary is qualified in its entirety by reference to the full text of each of
such documents, the DGCL and the PBCL. For information as to how such documents
may be obtained, see "Available Information."
 
     For information concerning the form of TruServ Retail Member Agreement
which will control certain aspects of the business relationships between TruServ
and its Members after the Effective Time, see "The Merger -- Retail Member
Agreement; Franchise and License Agreements".
 
COMMON STOCK -- COTTER/TRUSERV
 
     VOTING RIGHTS The TruServ Class A Common Stock, which is the sole voting
stock, will be offered only in sixty (60) share units, and no party may acquire
more than five units. The holders of Class A Common Stock have the exclusive
voting power upon all questions submitted to Stockholders, being entitled to one
vote per share. Such Stockholders will not have the right of "cumulative voting"
in the election of directors. The TruServ Class A Common Stock will not have any
pre-emptive rights. Class B Common stock, par value $100.00 per share, is
non-voting stock issuable only in connection with the payment of patronage
dividends to TruServ Members.
 
     LIQUIDATION RIGHTS Upon dissolution, liquidation or winding up of TruServ,
voluntary or involuntary, and after satisfaction of any outstanding debts and
obligations, and payment of costs and expenses of dissolution, liquidation or
winding up, the assets are to be divided among and distributed ratably to the
holders of shares of Class A Common Stock and Class B Common Stock pro rata in
accordance with their holdings and without preference as between the classes. In
the event of certain significant corporate events affecting TruServ (i.e.
dissolution, termination of corporate existence, sale of substantially all of
its assets, or acquisition of a majority of TruServ's Class A Common Stock by
any one person, by reason of a merger, consolidation or combination) in the
first five years after the Merger, all Cotter Patronage Dividend Promissory
(Subordinated) Notes as are outstanding as of the Effective Time and remain
outstanding at the time of such event may, at the election of the holder
thereof, be converted into an equal amount of Class B Common Stock (on the basis
of the principal amount of and any accrued but unpaid interest on such Patronage
Dividend Promissory (Subordinated) Notes and the par value of such Class B
Common Stock, disregarding any fractional shares, in lieu of which cash shall be
paid to such electing holders).
 
     REDEMPTION PROVISIONS A TruServ Member's Retail Member Agreement may be
terminated by either TruServ or the Member on sixty (60) days' written notice.
Termination by TruServ requires approval by a two-thirds vote of the Board of
Directors, except in the following circumstances where TruServ has the right to
immediately terminate the Retail Member Agreement: the Member becomes insolvent,
commits any act of bankruptcy, files a voluntary petition in bankruptcy, is
adjudicated as bankrupt, or commits a breach of any obligation under the Retail
Member Agreement, which breach is not cured within ten (10) days after written
notice to the Member by TruServ. In the event the Retail Member Agreement is
terminated, TruServ undertakes to purchase and the Member is required to sell
all of his Class A Common Stock and Class B Common Stock at a price equal to the
par value thereof, subject to any existing rights of set-off. Payment for
 
                                       79
<PAGE>   91
 
the Class A Common Stock will be in cash. Payment for the Class B Common Stock
will be a note, subordinated to all other Cotter debt, and payable in five equal
annual installments (beginning on the end of the fiscal year of such
termination) which bears interest at the same rate per annum as the Patronage
Dividend Promissory (Subordinated) Notes most recently issued as part of
TruServ's annual patronage dividend or at such other rate as may be determined
by TruServ's Board. Such interest rate is determined by the Board in its
absolute and sole discretion.
 
     CLASS VOTING With certain exceptions, the DGCL does not require class
voting. One such exception is if the holders of a particular class of stock are
being asked to approve and increase in the maximum number of authorized shares
of such class. Because the Stockholders of Cotter Class A and Class B Common
Stock are being asked to authorized such an increase, those holders are entitled
to vote as a class on that proposed increase.
 
     The PBCL does not generally require class voting; however, pursuant to
Section 1924 of the PBCL, holders of any class of stock are entitled to vote as
a class on a plan of merger if the merger effects a change in the articles of
incorporation as to which such class would have been entitled to vote pursuant
to Section 1914 of the PBCL. Section 1914 of the PBCL requires class voting in
respect of a change in the preferences, limitations or special rights of a class
of stock which are adverse to the class. The Merger effects a change in the
preference in dissolution to which SCC Preferred Stock and SCC Series A Stock is
entitled pursuant to the Articles of Incorporation of SCC because the Charter
and Bylaws of TruServ have no such preference in dissolution. Therefore, such
classes of stock are entitled to vote as separate classes. Section 1906 also
requires class voting in respect of special treatment of a class, except where
such class is entitled to exercise dissenters rights. The Special Class is not
entitled to a class vote since it will be afforded dissenters rights. See "The
SCC Special Meeting -- PBCL Section 1906 Provisions; Special Treatment".
 
     OTHER RESTRICTIONS AND RIGHTS
 
     (a) There are no conversion rights, sinking fund provisions, or liability
to further calls or assessment by Cotter in regard to the Class A Common Stock.
For certain limited rights of conversion of Cotter Patronage Dividend Promissory
(Subordinated) Notes into Class B Common Stock and of Class B Common Stock into
five year promissory notes in certain circumstances, see "The Merger Agreement
- -- Conversion of Securities."
 
   
     (b) There is no existing market for the Cotter Class A or Class B Common
Stock. Whenever any Stockholder desires to dispose in any manner, by sale, gift
or otherwise, all or any part of his shares of either class of common stock, and
whenever any Stockholder dies or suffers any other event giving rise to
voluntary or involuntary transfer, by operation of law or otherwise, of all or
part of his shares, Cotter is given the option, exercisable within ninety (90)
days following the date upon which it receives written notice from the
Stockholder, his heirs, executors, personal representatives or other party in
interest, as the case may be, of the intended disposition or of the death of the
Stockholder or other event giving rise to voluntary or involuntary transfer of
the shares, to repurchase all shares referred to in the notice. Cotter intends
to exercise such options. The option price in the case of either class of common
stock is the par value thereof. Any disposition or attempted disposition or
transfer, voluntary or involuntary, of Cotter Stock is null and void and confers
no rights upon the transferee unless and until Cotter has been given the
required notice and has failed to exercise its option to purchase within the
specified time. The above restrictions do not apply, in the case of a pledge by
a Stockholder of any of his shares in a bona fide transaction as security for a
debt, until the pledge or lienholder forecloses the pledge or lien. The above
restrictions do not apply at all in the case of a Class B Common Stock
disposition to a person who is then an owner of shares of Class A Common Stock
of Cotter.
    
 
     (c) TruServ is given an automatic lien, pursuant to Article Fourth, Section
3 of the TruServ Amended and Restated Certificate of Incorporation and the
TruServ Retail Member Agreement, to secure the payment of any indebtedness due
TruServ from any Stockholder of record upon the Class A Common Stock and Class B
Common Stock shares of such Stockholder and upon any declared and unpaid
dividends thereon. Such lien extends to patronage dividends, except for cash
amounts thereof not exceeding 20% of the total.
 
                                       80
<PAGE>   92
 
     (d) Cotter is authorized to prescribe minimum required levels of investment
in Cotter Class A Common Stock pursuant to Article X, sec.1 of its By-Laws and
the fourth paragraph under the heading "The Member Agrees" on page 2 of the
Retail Member Agreement.
 
SCC COMMON STOCK AND SERIES A STOCK
 
     The capital stock of SCC offered to applicants is authorized but unissued
Common Stock and authorized but unissued non-voting SCC Series A Stock, each
having a par value of $100 per share.
 
     Each owner of SCC Common Stock is entitled to one vote for each share of
SCC Common Stock owned on all matters voted upon by members; provided, however,
that owners of multiple business premises holding 80 shares or more of SCC
Common Stock (i.e. ten or more locations, eight shares per location) are not
entitled to vote, in the aggregate, more than 80 votes for the election of
directors or in any other matter coming before the Shareholders. This limitation
on voting rights is provided for in the Articles of Incorporation of SCC, and is
expressly authorized under Section 1758 of the PBCL, which provides that the
number of votes that a holder may cast may be restricted in the articles of
incorporation.
 
     Pursuant to Section 1975 of the PBCL, in event of liquidation any surplus
remaining after paying or providing for all liabilities of the corporation is
distributed to the shareholders according to their respective rights and
preferences. Under SCC's Articles of Incorporation, any such surplus upon
liquidation is paid as follows: first, to the holders of SCC Preferred Stock, on
a pro-rata basis in an amount up to the par value per share; second, to the
holders of the SCC Series A Stock, on a pro-rata basis, in an amount up to the
par value per share; third, to the holders of the SCC Common Stock, on a
pro-rata basis, in an amount up to the par value per share. If any additional
surplus remains available for distribution, such surplus is distributed in its
entirety on a patronage basis to all current and past shareholders of SCC on the
basis of their respective patronage as shown on the books and records of SCC, to
the extent practicable.
 
     Members may redeem their shares of SCC Common Stock at par value upon
termination within one year after acceptance into membership as a matter of
contract. There is, however, no redemption right of a Member after the first
year of membership. It has been SCC's practice to purchase at par value the SCC
Common Stock of any Member who withdraws from SCC.
 
     Upon termination of membership, SCC currently has been offering to exchange
and purchase the SCC Series A Stock, at par value for promissory notes of SCC
maturing annually during each of the five years after termination and each
representing 20% of the exchange price. The terms and conditions of any
redemption of SCC Series A Stock are at the discretion of the Board of Directors
of SCC and may be changed or terminated as deemed appropriate for business
reasons.
 
     SCC is given the option to purchase the shares of SCC Common Stock and SCC
Series A Stock, at par value per share upon termination of Member's membership,
sale of business, insolvency and for other reasons as stated in the SCC
Membership Agreement and SCC may issue notes or debentures maturing over five
years in exchange and payment therefore.
 
     There are no sinking fund provisions and the Member is not subject to
assessment on this stock. Since SCC operates as a purchasing cooperative, there
are no ordinary dividends. There are no options or warrants presently
outstanding or proposed to be granted to purchase securities of the SCC. Only
Members may own shares of SCC Common Stock and SCC Series A Stock and each
Member may purchase only eight (8) shares of SCC Common Stock and fifty-two (52)
shares of SCC Series A Stock for each retail outlet.
 
SCC PREFERRED STOCK
 
     Since 1965 SCC has issued SCC Preferred Stock as part of its annual
patronage dividend program. SCC Preferred Stock is not offered or available for
purchase.
 
     The SCC Preferred Stock has a par value of $50 per share. The shares bear
no dividends or interest and have no participation in management. In the event
of liquidation, the SCC Preferred Stock takes precedence over the SCC Common
Stock and SCC Series A Stock to the extent of the par value but will not be
entitled
 
                                       81
<PAGE>   93
 
to further distributions. There are no sinking fund provisions, and the Member
is not subject to assessment on this stock. SCC is given the option to purchase
the shares of SCC Preferred Stock at par value per share upon termination of
Member's membership, sale of business, insolvency, and for other reasons as
stated in the SCC Membership Agreement and SCC may issue notes or debentures
maturing over a period of years in exchange and payment therefor. Upon
termination of membership, SCC currently has been offering to exchange and
purchase the SCC Preferred Shares at par value for promissory notes of SCC
maturing annually during each of the five years after termination and each
representing 20% of the exchange price.
 
     The terms and conditions of any redemptions of the SCC Preferred Stock are
at the discretion of the Board of Directors of SCC and may be changed or
terminated as deemed appropriate for business reasons.
 
DIVIDENDS
 
     Generally, under the PBCL a corporation may pay dividends unless such
distribution would render the corporation insolvent or unable to meet certain
obligations. Other than the payment of patronage dividends, SCC has not paid
dividends on its stock. The Board of Directors of SCC does not plan to pay
dividends on either class of stock.
 
     Under the DGCL, a corporation may pay dividends out of surplus or out of
its net profits for the fiscal year in which the dividend is declared or its net
profits for the preceding fiscal year, subject to certain limitations for the
benefit of certain preference shares. Other than the payment of patronage
dividends, including the redemption of some nonqualified written notices of
allocation, Cotter has not paid dividends on its Class A Common Stock or Class B
Common Stock. The Board of Directors of Cotter does not plan to pay dividends on
either class of stock. Dividends (other than patronage dividends) on the Class A
Common Stock and the Class B Common Stock, subject to the provisions of Cotter's
Amended and Restated Certificate of Incorporation, may be declared out of gross
margins of Cotter, other than gross margins from operations with or for Members
and other patronage source income, after deduction for expenses, reserves and
provisions authorized by the Board of Directors. Dividends may be paid in cash,
in property, or in shares of the common stock, subject to the provisions of the
Amended and Restated Certificate of Incorporation.
 
ELECTION AND NUMBER OF DIRECTORS; FILLING VACANCIES; REMOVAL
 
     The TruServ By-Laws provide that elections of directors are by written
ballot. The TruServ Amended and Restated Certificate of Incorporation and
By-Laws will not provide for cumulative voting rights in elections of directors.
The TruServ By-Laws will also disqualify from nomination to the TruServ Board
any person 70 years of age or older, subject to certain exceptions. Pursuant to
TruServ's Amended and Restated Certificate of Incorporation and By-Laws, the
Board of Directors will consist of directors who are elected for staggered
three-year terms. The SCC Articles of Incorporation provide that the
Shareholders do not have cumulative voting rights in elections for directors and
the By-Laws provide that the directors are elected by written ballot.
 
     The TruServ By-Laws provide that the number of directors immediately after
the effective time of the Merger shall be between nine and 17. The initial board
shall consist of 17 directors made up of eight former Cotter Members, seven
former SCC Members and the chief executive officers of Cotter and SCC. The board
will decrease to 16 members upon the retirement of TruServ's initial chief
executive officer (who is the current chief executive officer of Cotter and who
is expected to be elected as TruServ's chief executive officer through the
Annual Meeting in 2000). The current Chief Executive Officer of SCC is expected
to be elected as a Director, President and Chief Operating Officer of TruServ.
The SCC By-Laws state that the number of directors is to be not more than 20
members, with the exact number being fixed from time to time by resolution of
the Board of Directors and subject to certain requirements of geographical
diversity. Currently, SCC has 18 directors.
 
     The TruServ By-Laws provide that any vacancies (including newly created
directorships) may be filled by a majority of the remaining directors, though
less than a quorum. The SCC By-Laws contain a comparable provision but are
subject to restrictions based on geographical criteria.
 
                                       82
<PAGE>   94
 
     Under the DGCL and the PBCL, unless otherwise provided in the certificate
of incorporation or the By-Laws, members of a classified board of directors such
as TruServ's may be removed only for cause.
 
     The TruServ By-Laws permit its board of directors to establish various
committees, consisting of three or more directors. The SCC By-Laws provide only
for an executive committee consisting of the chairman and the vice chairman of
the board and four other directors, although the SCC Board has historically
named other committees from time to time.
 
STOCKHOLDERS MEETINGS
 
     Under the DGCL, a special meeting may be called by the board of directors
or such other persons as may be authorized by the certificate of incorporation
or the By-Laws. The TruServ By-Laws will provide that special meetings of
TruServ Stockholders may be called by TruServ's chairman of the board with the
approval of a majority of the board of directors, by the chief executive officer
or president, and shall be called by the chief executive officer, president or
secretary at the written request of a majority of the directors or Stockholders
owning at least 10% of TruServ's shares of voting stock issued, outstanding and
entitled to vote.
 
     Under the PBCL, a special meeting of the Shareholders may be called by the
Board of Directors, by Shareholders entitled to cast at least 20% of the votes
entitled to be cast at such meeting or by such other persons as may be provided
in the by-laws. The SCC By-Laws provide that special meetings of SCC
Shareholders may be called by the chairman of the board, the president, or
Shareholders owning a majority of SCC's issued and outstanding voting stock.
 
     The SCC By-Laws provide a procedure for nominating directors, including,
among other things, the formation of a nominating committee and the submissions
of the names of nominees at the annual meeting of Shareholders. TruServ's
By-Laws will not specify any procedures for the nomination of directors for
election to the board, but the board may from time to time establish procedures
and requirements therefor by resolution.
 
     The TruServ By-Laws will provide that any notice requirements for
Stockholders meetings may be waived in writing and the DGCL provides that
attendance by a Stockholder thereat similarly constitutes such waiver, except
when the Stockholder attends a meeting for the express purpose of objecting, at
the beginning of the meeting, to the transaction of any business because the
meeting is not lawfully called or convened. The PBCL contains provisions
substantially similar to the DGCL. The SCC By-Laws do not address the issue of
waiver of notice of shareholder meetings.
 
     Under the DGCL (unless otherwise provided in the certificate of
incorporation), any action that is required to be taken or may be taken at a
meeting of Stockholders may be taken by a written consent signed by the holders
of outstanding stock having not less than the minimum number of votes that would
be necessary to take such action at a meeting. The TruServ charter contains no
provisions to the contrary. Under the PBCL such written consent in lieu of a
meeting must be signed by all shareholders entitled to vote.
 
LIMITATION OF LIABILITY OF DIRECTORS
 
     Both the DGCL and the PBCL permit a corporation to include a provision in
its charter or By-Laws respectively eliminating or limiting the personal
liability of a director to the corporation or its stockholders or its
shareholders for damages for a breach of the director's fiduciary duty, subject
to certain limitations. Section 102(b)(7) of the DGCL provides that a
corporation may include in its certificate of incorporation a provision
eliminating or limiting the personal liability of a director to the corporation
or its stockholders for monetary damages for breach of fiduciary duty as a
director, except for liability (i) for any breach of the director's duty of
loyalty to the corporation or its stockholders, (ii) for acts or omissions not
in good faith or which involve intentional misconduct or a knowing violation of
law, (iii) under Section 174 of the DGCL, which concerns unlawful payments of
dividends, stock purchases or redemptions or (iv) for any transaction from which
the director derived an improper personal benefit.
 
     Section 1713 of the PBCL provides that a corporation may include in its
By-Laws a provision limiting the personal liability of a director for monetary
damages for breach of fiduciary duty, except where the director has
 
                                       83
<PAGE>   95
 
breached or failed to perform his duties as a director as required by the PBCL
and the breach or failure to perform constitutes self-dealing, willful
misconduct or recklessness. Such a provision may not, however, limit the
liability of a director pursuant to any criminal statute, or the liability of a
director for the payment of taxes pursuant to Federal, State or local law.
 
     The TruServ Amended and Restated Certificate of Incorporation includes such
a provision, to the maximum extent permitted by Section 102(b)(7) of the DGCL.
The SCC By-Laws contain a similar provision regarding the corresponding section
of the PBCL.
 
INDEMNIFICATION OF DIRECTORS AND OFFICERS
 
     The DGCL and the PBCL permit a corporation to indemnify officers,
directors, employees and agents for actions taken in good faith and in a manner
they reasonably believe to be in, or not opposed to, the best interest of the
corporation, and with respect to any criminal action, which they had no
reasonable cause to believe was unlawful. The DGCL and the PBCL provide that a
corporation may advance expenses of defense (upon receipt of a written
undertaking to reimburse the corporation if indemnification is not appropriate)
and must reimburse a successful defendant for expenses, and permits a
corporation to purchase and maintain liability insurance for its directors and
officers. The DGCL and the PBCL provide that indemnification may not be made for
any claim, issue or matter as to which a person has been adjudged to be liable
to the corporation, unless and only to the extent a court determines that the
person is entitled to indemnity for such expenses as the court deems proper.
 
     The TruServ By-Laws will provide that TruServ will indemnify its directors
to the fullest extent permitted by the DGCL and that TruServ has the power to
indemnify its officers, employees and other agents as set forth in the DGCL.
 
     The indemnification and advancement rights conferred by the TruServ By-Laws
are not exclusive of any other right to which persons seeking indemnification
may be entitled under any statute, provision of the TruServ Amended and Restated
Certificate of Incorporation or By-Laws, agreement, or vote of the Stockholders
or disinterested directors. In addition, the TruServ By-Laws specifically
authorize TruServ to enter into contracts with directors, officers, employees or
agents respecting indemnification and advances, to the fullest extent permitted
by the DGCL. Finally, the TruServ By-Laws authorize TruServ, upon approval of
its Board of Directors, to purchase insurance on behalf of any person required
or permitted to be indemnified pursuant to such By-Laws.
 
     The SCC By-Laws provide similar indemnification rights.
 
DISSENTERS' RIGHTS
 
     Under the DGCL, appraisal rights are generally available for the shares of
any class or series of stock of a corporation in a merger or consolidation;
provided that no appraisal rights are available for the shares of any class or
series of stock which, at the record date for the meeting held to approve such
transaction, were either (i) listed on a national securities exchange, or (ii)
held of record by more than 2,000 holders; and further provided that no
appraisal rights are available to stockholders of the surviving corporation if
the merger did not require their approval. Appraisal rights are, however,
available for such class or series if the holders thereof receive in the merger
or consolidation anything except: (i) shares of stock of the corporation
surviving or resulting from such merger or consolidation or depository receipts
in respect thereof; (ii) shares of stock of any other corporation or depository
receipts in respect thereof which at the effective date of the merger or
consolidation is either listed on a national securities exchange or the Nasdaq
National Market or held of record by more than 2,000 stockholders; (iii) cash in
lieu of fractional shares or fractional depository receipts; or (iv) any
combination of the foregoing. Therefore, holders of Cotter Stock are not
entitled to any appraisal rights under the DGCL.
 
     Under Section 1571 of the PBCL, appraisal rights are generally available
for the shares of any class or series of stock of a corporation in a merger or
consolidation, except that no appraisal rights are available for the shares of
any class or series of stock which, at the record date fixed to determine the
shareholders entitled to
 
                                       84
<PAGE>   96
 
vote at the meeting held to approve such transaction, were either (i) listed on
a national securities exchange, or (ii) held of record by more than 2000
shareholders. All of the SCC Stock is held of record by more than 2000
shareholders. Nevertheless, appraisal rights are available in a merger where (i)
shares converted by a merger plan are not converted solely into shares of the
surviving corporation or solely into such shares and money in lieu of fractional
shares, (ii) shares of any preferred or special class are not entitled by the
merger plan to vote thereon as a class requiring for the adoption of the plan
the affirmative vote of a majority of the votes cast by all shareholders of the
class, and (iii) there are shares of a Special Class entitled to Special
Treatment pursuant to Section 1906(c) of the PBCL. The shares of SCC Common
Stock, SCC Series A Stock and SCC Preferred Stock, each of which will be voted
as a class, are being converted at the Effective Time of the Merger solely into
shares of TruServ or solely into shares of TruServ and money in lieu of
fractional shares. Therefore, holders of SCC Stock, including SCC Common Stock,
SCC Series A Stock and SCC Preferred Stock, are not entitled to any appraisal
rights under the PBCL, except for those shares of the Special Class entitled to
Special Treatment pursuant to Section 1906(c) of the PBCL. See "Dissenters
Rights for Special Class of SCC Stock".
 
INSPECTION OF STOCKHOLDER LIST
 
     The DGCL and the PBCL allow any Stockholder to inspect the Stockholder list
for a purpose reasonably related to such person's interest as a Stockholder.
 
LOANS TO OFFICERS AND EMPLOYEES
 
     Under the DGCL, a corporation may make loans to or guarantee the
obligations of its officers or other employees and those of its subsidiaries
when such action, in the judgment of the directors, may reasonably be expected
to benefit the corporation. Under the PBCL, a corporation may lend money or
credit to its directors, officers, employees or agents.
 
DISSOLUTION
 
     While the DGCL allows a Delaware corporation to include in its certificate
of incorporation a supermajority voting requirement in connection with
dissolutions, Cotter has not done so and therefore only the approval of a
majority of Cotter's stock entitled to vote thereon is required to approve any
proposed dissolution of the corporation.
 
     While the PBCL allows a Pennsylvania corporation to include in its by-laws
a supermajority voting requirement in connection with dissolutions, SCC has not
done so and therefore only the approval of a majority of SCC's vote thereon
(assuming the presence of a quorum) is required to approve any proposed
dissolution of the corporation.
 
DISSENTERS RIGHTS FOR SPECIAL CLASS OF SCC STOCK
 
     Holders of SCC Common Stock constituting the Special Class who own more
than five (5) retail locations and therefore more than forty (40) shares of SCC
Common Stock will, upon the approval of the provision providing for the
cancellation of their shares in excess of forty (40) constituting their Special
Treatment by a majority of the votes cast by the holders of SCC Stock and by a
majority of the votes cast by the holders of the SCC Common Stock, be entitled
to dissenters rights. The shareholders of the Special Class only are entitled to
dissent from the Merger and be paid the fair value of their shares of SCC Stock
in excess of forty (40). Those holders of shares of the Special Class who
dissent, shall be paid the fair value of their shares in excess of forty (40) in
cash promptly after the Effective Time. There are several requirements which
must be met in order to exercise dissenters rights: (i) a dissenting Special
Class shareholder must, prior to the vote to be taken on the Merger, file with
the Secretary of SCC a written notice of intention to demand that he be paid the
fair value of his shares upon approval of the Merger, (ii) he must effect no
change in the beneficial ownership of the Special Class of SCC Stock owned by
him and (iii) he must refrain from voting in favor of the Merger. Thereafter, in
the event the Merger is approved, SCC will mail to each dissenting shareholder
of the Special Class a notice in accord with 15 Pa.C.S. Section 1575, a copy of
which is included as a part of
 
                                       85
<PAGE>   97
 
APPENDIX F hereto ("Dissenters Rights Provision"). Each dissenting Special Class
shareholder must forward a demand for payment in accordance with and within the
time set forth in the Dissenters Rights Provision. SCC Shareholders of the
Special Class are urged to carefully read APPENDIX F which contains the relevant
provisions of the PBCL pertaining to dissenters rights.
 
        To Be Voted on by Cotter Class A Common Stock and, to the extent
                   indicated, by Cotter Class B Common Stock
 
                                 PROPOSAL NO. 1
 
     APPROVAL OF THE MERGER AGREEMENT, INCLUDING (I) ADDITIONAL CAPITAL
REQUIREMENTS, (II) NEW FORM OF RETAIL MEMBER AGREEMENT, (III) REVISED BY-LAWS,
AND (IV) RESTATEMENT OF THE CERTIFICATE OF INCORPORATION, INCLUDING, WITHOUT
LIMITATION, (A) AUTHORIZING INCREASES IN THE MAXIMUM OUTSTANDING CLASS A AND
CLASS B COMMON STOCK, (B) ELIMINATION OF CUMULATIVE VOTING, (C) ELIMINATION OF
REQUIRED UNIFORM OWNERSHIP OF CLASS A COMMON STOCK AND (D) CHANGING THE
CORPORATE NAME.
 
     At the Cotter Annual Meeting, the holders of Cotter Class A Common Stock
will vote upon a proposal to approve the Merger Agreement, including in
connection therewith adopting additional capital requirements, approving a new
form of Retail Member Agreement, increasing the maximum authorized number of
shares of Class A Common Stock from 100,000 to 750,000 and together with the
holders of Cotter Class B Common Stock, increasing the maximum authorized number
of shares of Class B Common Stock from 2,000,000 to 4,000,000; eliminating
cumulative voting, eliminating required uniform ownership of Class A Common
Stock and changing the corporate name to "TruServ Corporation". See "Cotter
Annual Meeting" and "The Merger." The affirmative vote of the holders of a
majority of the issued and outstanding Cotter Class A Common Stock is required
to approve the Merger Proposal. The affirmative vote of the holders of a
majority of the issued and outstanding Cotter Class B Common Stock, voting
separately as a class, is required to approve the increase in the maximum
authorized number of shares of Class B Common Stock. By approving the Merger,
Cotter Members will be voting to increase their investment in Cotter with
respect to the same retail stores for which they have already made their
existing investment.
 
     At the SCC Special Meeting, the SCC Shareholders will vote upon a proposal
to approve the Merger Agreement, including the cancellation and repurchase by
SCC of certain outstanding shares of SCC Common Stock held by Members with more
than five SCC stores, and canceling existing SCC retail member agreements and
superseding the same with the new form of TruServ Retail Member Agreement,
attached to the Merger Agreement as Exhibit 3.8. See "The SCC Special Meeting"
and "The Merger."
 
     The affirmative vote of a majority of the votes cast by the holders of each
class or series entitled to vote thereon, (assuming the presence of a quorum),
is required to approve the Merger Agreement. The Special Treatment must be
approved by a majority of the votes cast by the holders of the SCC Common Stock
and the holders of SCC Stock.
 
               To Be Voted on by Cotter Class A Common Stock Only
 
                                 PROPOSAL NO. 2
 
                                 OTHER BUSINESS
 
     At the Cotter Annual Meeting, the holders of Cotter Class A Common Stock
will also consider and act upon such further business as may properly come
before the meeting or any adjournment thereof.
 
                                       86
<PAGE>   98
 
                                 OTHER MATTERS
 
     It is not expected that any matters other than those described in this
Joint Proxy Statement/Prospectus will be brought before the Cotter Annual
Meeting. If any other matters are presented, however, it is the intention of the
persons named in the Cotter proxy to vote such proxies in accordance with their
respective discretion.
 
     It is expected that representatives of Ernst & Young LLP, Cotter's
independent accountants, will be present at the Cotter Annual Meeting and
representatives of Coopers & Lybrand LLP, SCC's independent accountants, will be
present at the SCC Special Meeting where they will have an opportunity to
respond to appropriate questions of Stockholders of Cotter and Shareholders of
SCC, respectively, and to make statements if they so desire.
 
                             LEGAL AND TAX MATTERS
 
     Certain legal matters with respect to the validity of the securities
offered hereby will be passed upon for Cotter by Arnstein & Lehr. Certain tax
matters with respect to the federal income tax consequences of the Merger will
be passed upon for Cotter and its Members by Ernst & Young LLP. Certain tax
matters with respect to the federal income tax consequences of the Merger will
be passed upon for SCC and its Members by Coopers & Lybrand LLP.
 
                                    EXPERTS
 
     The consolidated financial statements of Cotter, as of December 30, 1995
and December 31, 1994, and for each of the three years in the period ended
December 30, 1995, appearing in Cotter's Annual Report on Form 10-K for the year
ended December 30, 1995, have been audited by Ernst & Young LLP, independent
auditors, as set forth in their report thereon included therein and incorporated
herein by reference. Such financial statements are incorporated herein by
reference in reliance upon such report given upon the authority of such firm as
experts in accounting and auditing.
 
     The Consolidated and Combined Financial Statements of Servistar Corporation
and Coast to Coast Stores, Inc. at June 30, 1995 and 1996 and for each of the
three years in the period ended June 30, 1996, included in this Joint Proxy
Statement/Prospectus and Registration Statement, have been audited by Coopers &
Lybrand LLP, independent accountants, as set forth in their report appearing
elsewhere herein, and are included in reliance upon such report given upon the
authority of such firm as experts in accounting & auditing.
 
                             STOCKHOLDER PROPOSALS
 
     The deadline for proposals of Stockholders of Cotter to be considered for
inclusion in the proxy statement of the 1998 Annual Meeting of Stockholders of
TruServ, assuming approval of the Merger or of Cotter, if the Merger is not
approved, which is expected to be held April 1, 1998, is October 12, 1997.
 
                                       87
<PAGE>   99
 
                                                                      APPENDIX A
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                               AGREEMENT AND PLAN
                                   OF MERGER
 
                                 BY AND BETWEEN
 
                                COTTER & COMPANY
 
                                      AND
 
                      SERVISTAR COAST TO COAST CORPORATION
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>   100
 
                               TABLE OF CONTENTS
 
<TABLE>
<CAPTION>
                                                                                          PAGE
                                                                                          -----
<C>      <S>                                                                              <C>
ARTICLE I
         THE MERGER....................................................................     A-1
  1.1    The Merger....................................................................     A-1
  1.2    Effective Time of the Merger..................................................     A-1
  1.3    Objectives of the Merger......................................................     A-1
ARTICLE II
         THE CONTINUING CORPORATION....................................................     A-2
  2.1    Certificate of Incorporation..................................................     A-2
  2.2    By-laws.......................................................................     A-2
  2.3    Directors and Officers of TruServ.............................................     A-2
ARTICLE III
         CONVERSION OF SECURITIES AND MEMBERSHIP AGREEMENTS............................     A-2
  3.1    Cotter Shares, Etc. ..........................................................     A-2
  3.2    SCC Shares, Etc. .............................................................     A-3
  3.3    Patronage Dividends...........................................................     A-4
  3.4    No Fractional Shares..........................................................     A-4
  3.5    Closing of SCC Transfer Books.................................................     A-4
  3.6    Closing.......................................................................     A-4
  3.7    Stock Increase................................................................     A-5
  3.8    Membership Agreements.........................................................     A-5
  3.9    SCC Dissenters' Rights........................................................     A-5
ARTICLE IV
         REPRESENTATIONS AND WARRANTIES OF SCC.........................................     A-6
  4.1    Organization..................................................................     A-6
  4.2    Capitalization................................................................     A-6
  4.3    Authority Relative to this Agreement..........................................     A-7
  4.4    Consents and Approvals; No Violations.........................................     A-7
  4.5    Reports, Financial Statements and Inventory...................................     A-7
  4.6    Absence of Certain Changes or Events..........................................     A-8
  4.7    Information in Registration Statement and Joint Proxy Statement...............     A-8
  4.8    Litigation....................................................................     A-8
  4.9    Contracts.....................................................................     A-8
 4.10    Employee Benefit Plans........................................................     A-9
 4.11    Tax Matters...................................................................    A-11
 4.12    Compliance With Applicable Law................................................    A-12
 4.13    Subsidiaries..................................................................    A-12
 4.14    Interested Party Transactions.................................................    A-12
 4.15    Labor and Employment Matters..................................................    A-12
 4.16    Insurance.....................................................................    A-12
 4.17    Contracts with Physicians, Hospitals, HMOs and Third Party Providers..........    A-13
 4.18    Environmental Protection......................................................    A-13
 4.19    Intellectual Property Rights..................................................    A-13
 4.20    Real Property.................................................................    A-14
 4.21    Complete Copies of Requested Documents........................................    A-14
 4.22    Representations Complete......................................................    A-14
 4.23    Takeover Statutes.............................................................    A-14
ARTICLE V
         REPRESENTATIONS AND WARRANTIES OF COTTER......................................    A-15
  5.1    Organization..................................................................    A-15
</TABLE>
 
                                        i
<PAGE>   101
 
<TABLE>
<CAPTION>
                                                                                          PAGE
                                                                                          -----
<C>      <S>                                                                              <C>
  5.2    Capitalization................................................................    A-15
  5.3    Authority Relative to this Agreement..........................................    A-15
  5.4    Consents and Approvals; No Violations.........................................    A-16
  5.5    Reports and Financial Statements..............................................    A-16
  5.6    Absence of Certain Changes or Events..........................................    A-16
  5.7    Information in Registration Statement and Joint Proxy Statement...............    A-16
  5.8    Litigation....................................................................    A-17
  5.9    Contracts.....................................................................    A-17
 5.10    Employee Benefit Plans........................................................    A-17
 5.11    Tax Matters...................................................................    A-19
 5.12    Compliance With Applicable Law................................................    A-20
 5.13    Subsidiaries..................................................................    A-20
 5.14    Interested Party Transactions.................................................    A-20
 5.15    Labor and Employment Matters..................................................    A-21
 5.16    Insurance.....................................................................    A-21
 5.17    Contracts with Physicians, Hospitals, HMOs and Third Party Providers..........    A-21
 5.18    Environmental Protection......................................................    A-21
 5.19    Intellectual Property Rights..................................................    A-22
 5.20    Real Property.................................................................    A-22
 5.21    Complete Copies of Requested Documents........................................    A-22
 5.22    Representations Complete......................................................    A-22
 5.23    Certain Employee Benefit Plans Matters........................................    A-23
 5.24    Share Ownership...............................................................    A-23
                                                                             ARTICLE VI
         CONDUCT OF BUSINESS PENDING THE MERGER........................................    A-23
  6.1    Conduct of Business by SCC and Cotter Pending the Merger......................    A-23
  6.2    Compensation Plans............................................................    A-24
  6.3    Current Information...........................................................    A-24
  6.4    Letters of SCC's and Cotter's Auditors........................................    A-24
  6.5    Advice of Changes; Government Filings.........................................    A-24
  6.6    New Franchises................................................................    A-25
                                                                            ARTICLE VII
         ADDITIONAL AGREEMENTS.........................................................    A-25
  7.1    Access and Information........................................................    A-25
  7.2    No Solicitation of Transactions...............................................    A-25
  7.3    Registration Statement........................................................    A-26
  7.4    Joint Proxy Statement; Stockholder Approval...................................    A-26
  7.5    Post Merger Signage, Etc. ....................................................    A-26
  7.6    Store Competition.............................................................    A-26
  7.7    Antitrust Laws................................................................    A-27
  7.8    Takeover Statutes.............................................................    A-27
  7.9    Director and Officer Indemnification, Etc.....................................    A-27
 7.10    Public Announcements..........................................................    A-27
 7.11    Expenses......................................................................    A-27
 7.12    Additional Agreements.........................................................    A-27
 7.13    FIRPTA........................................................................    A-28
                                                                           ARTICLE VIII
         CONDITIONS TO CONSUMMATION OF THE MERGER......................................    A-28
  8.1    Conditions to Each Party's Obligation to Effect the Merger....................    A-28
  8.2    Conditions to Obligation of SCC to Effect the Merger..........................    A-29
  8.3    Conditions to Obligation of Cotter to Effect the Merger.......................    A-30
</TABLE>
 
                                       ii
<PAGE>   102
 
<TABLE>
<CAPTION>
                                                                                          PAGE
                                                                                          -----
<C>      <S>                                                                              <C>
ARTICLE IX
         TERMINATION, AMENDMENT AND WAIVER.............................................    A-30
  9.1    Termination...................................................................    A-30
  9.2    Effect of Termination.........................................................    A-31
  9.3    Amendment.....................................................................    A-31
  9.4    Extension; Waiver.............................................................    A-31
ARTICLE X
         GENERAL PROVISIONS............................................................    A-32
 10.1    Survival of Representations, Warranties and Agreements........................    A-32
 10.2    Brokers.......................................................................    A-32
 10.3    Notices.......................................................................    A-32
 10.4    Descriptive Headings..........................................................    A-33
 10.5    Entire Agreement..............................................................    A-33
 10.6    Governing Law.................................................................    A-33
 10.7    Jurisdiction and Venue........................................................    A-33
 10.8    Counterparts..................................................................    A-33
 10.9    Validity......................................................................    A-33
10.10    Investigation.................................................................    A-33
10.11    Consents......................................................................    A-33
10.12    Material Adverse Effect Defined...............................................    A-33
</TABLE>
 
                                       iii
<PAGE>   103
 
                          AGREEMENT AND PLAN OF MERGER
 
     This AGREEMENT AND PLAN OF MERGER, dated as of December 9, 1996 is made and
entered into by and among Cotter & Company, a Delaware corporation ("Cotter"),
and SERVISTAR COAST TO COAST Corporation, a Pennsylvania corporation ("SCC").
 
     WHEREAS, the Boards of Directors of Cotter and SCC each have determined
that a strategic business combination between Cotter and SCC is in the best
interests of their respective companies and stockholders and presents an
opportunity for their respective companies to achieve long-term strategic and
financial benefits, and accordingly have agreed to effect the merger provided
for herein upon the terms and subject to the conditions set forth herein; and
 
     WHEREAS, for federal income tax purposes, it is intended that the merger
contemplated herein shall qualify as a reorganization within the meaning of
Section 368 of the Internal Revenue Code of 1986, as amended (the "CODE").
 
     NOW, THEREFORE, in consideration of the foregoing and the respective
representations, warranties, covenants and agreements set forth herein, the
parties hereto agree as follows:
 
                                   ARTICLE I
 
                                   THE MERGER
 
     1.1 The Merger. Subject to the terms and conditions of this Agreement, at
the Effective Time (as defined in Section 1.2 hereof), SCC shall be merged with
and into Cotter, Cotter shall be the surviving corporation (herein referred to
as the "Continuing Corporation") and the separate existence of SCC shall
thereupon cease (the "Merger"). The Continuing Corporation will operate under
the name "TruServ Corporation" ("TruServ") from and after the Merger. The Merger
shall be a statutory merger and have the effects set forth in Section 259 of the
General Corporation Law of the State of Delaware (the "DGCL") and Section 1929
of the Pennsylvania Business Corporation Law (the "PBCL"). TruServ will carry on
business on and following the Effective Time of the Merger operating as a
cooperative under Subchapter T of the Code. As of the Effective Time of the
Merger all of the members of SCC ("SCC Members") shall become members of
TruServ, and all agreements between SCC and the SCC Members shall be dealt with
in accordance with the provisions of Section 3.8 below.
 
     1.2 Effective Time of the Merger. The Merger shall become effective when
properly executed Articles and a Certificate of Merger (as defined in the DGCL
and PBCL. respectively) are duly filed with the Secretary of State of the State
of Delaware and the Secretary of the Commonwealth of the Commonwealth of
Pennsylvania, which filings shall be made as soon as practicable after the
closing of the transactions contemplated by this Agreement in accordance with
Section 3.6 hereof upon satisfaction or waiver of the conditions set forth in
Article VIII. When used in this Agreement, the term "Effective Time" shall mean
the date and time at which such Articles and Certificate of Merger are so filed
in both Delaware and Pennsylvania or such later date and time for effectiveness
of the Merger as may be specified therein.
 
     1.3 Objectives of the Merger. The parties hereby express their mutual
desire to achieve the following objectives as a result of the Merger (it being
expressly understood that these objectives represent the present, good faith
intentions of the parties, and the parties acknowledge that facts, circumstances
and business necessities may change, resulting in modifications or alterations
to these objectives and therefore agree that failure to reach or implement any
particular objective or objectives shall not constitute a breach of this
Agreement by either party hereto). The objectives of the parties are to develop
a common retail system and improve both retail and wholesale market positions,
realizing growth potential and purchasing leverage of all members of both
constituent corporations; to develop a mutually beneficial advertising system;
to preserve and strengthen the individual identities of the stores; to develop a
common and mutually beneficial pricing structure and patronage dividend formula,
within two years; to develop as soon as reasonably practical common programs
which emphasize the strengths and market expertise of all members; to improve
service levels and lower costs of operation for the joint benefit of all members
by various economies of scale, including
 
                                       A-1
<PAGE>   104
 
combination of functions and departmental restructuring; to achieve greater
efficiencies in manufacturing facilities, with faster development of retail and
wholesale technology and improved technical support by emphasizing greater
cooperation and synergy among all members and management; to develop a common
approach to transportation of merchandise within two years, taking into account
the unique needs of the various members; and to develop capital structures with
greater financial strength and resources and improved asset utilization for all
members.
 
                                   ARTICLE II
 
                           THE CONTINUING CORPORATION
 
     2.1 Certificate of Incorporation. The Certificate of Incorporation of
TruServ shall be in the form of Exhibit 2.1 hereto.
 
     2.2 By-laws. The By-laws of TruServ shall be in the form of Exhibit 2.2
hereto.
 
     2.3 Directors and Officer of TruServ.
 
          (a) The initial directors of TruServ shall be as set forth on Exhibit
     2.3(A) hereto and shall hold office from the Effective Time until their
     respective successors are duly elected or appointed and qualified in the
     manner provided in the Certificate of Incorporation and By-laws of TruServ,
     or as otherwise provided by law.
 
          (b) The initial executive officers of TruServ at the Effective Time
     shall be as set forth on Exhibit 2.3(B) hereto and shall hold office from
     the Effective Time until removed or until their respective successors are
     duly elected or appointed and qualified in the manner provided in the
     Certificate of Incorporation and By-laws of TruServ, or as otherwise
     provided by law.
 
                                  ARTICLE III
 
               CONVERSION OF SECURITIES AND MEMBERSHIP AGREEMENTS
 
     3.1 Cotter Shares, Etc.
 
          (a) At the Effective Time, Cotter's capital stock will consist of two
     classes of common stock: Voting Class A Common Stock, par value $100 per
     share ("Class A Common Stock") and Non-Voting Class B Common Stock, par
     value $100 per share ("Class B Common Stock" and together with the Class A
     Common Stock, "Cotter Stock"). At the Effective Time, without any action on
     the part of the holders thereof, all outstanding shares of the Class A
     Common Stock and the Class B Common Stock shall continue unchanged.
 
          (b) Prior to the Effective Time, each Cotter member ("Cotter Member")
     has paid or is obligated to pay an amount equal to the par value, $100.00,
     for each share of his or her Cotter Class A Common Stock, or an aggregate
     of $1,000.00 for such Cotter Member's required ten share ownership of
     Cotter Class A Common Stock, which is the pre-Merger required level of
     ownership of Class A Common Stock.
 
          (c) Upon the Effective Time, each Cotter Member will be required to
     own sixty (60) shares of Class A Common Stock, par value $100.00 per share,
     for each separate retail location ("Store") up to a maximum of five (5)
     Stores or three hundred (300) such shares in the aggregate. Therefore, upon
     the Effective Time, each Cotter Member will be required to purchase fifty
     (50) additional shares of TruServ Class A Common Stock at their par value
     ($100.00 per share) or an aggregate of $5,000.00, for such Member's first
     Store and sixty (60) additional shares of TruServ Class A Common Stock at
     their par value ($100.00 per share) or an aggregate of $6,000.00, for each
     of his or her second, third, fourth and fifth Stores. No additional TruServ
     Class A Common Stock will be required to be purchased by such Member for
     any Stores above five (5) in number. Payment for any such additional shares
     of TruServ Class A Common Stock may be made as set forth in subsection (d)
     below.
 
                                       A-2
<PAGE>   105
 
          (d) Payment of any amounts required under subparagraph (c) above may
     be made as follows, at the election of the purchasing Cotter Member: (i) in
     cash and in full immediately upon the Effective Time or (ii) by
     surrendering Class B Common Stock (at its par value of $100 per share),
     and, to the extent such purchasing Cotter Member does not possess
     sufficient Class B Common Stock to satisfy such obligation, by surrendering
     Cotter patronage dividend subordinated promissory notes ("Patronage
     Dividend Promissory (Subordinated) Notes") at their principal amount. If
     not otherwise elected by the Cotter Member in writing prior to the
     Effective Time, such Cotter Member will be deemed to have elected to
     surrender Class B Common Stock, to the extent available therefor, and in
     satisfaction of any deficiency, to surrender Patronage Dividend Promissory
     (Subordinated) Notes. In the event any Cotter Member does not have
     sufficient Patronage Dividend Promissory (Subordinated) Notes or Class B
     Common Stock sufficient to satisfy his or her obligations under this
     Section 3.1 (d), any remaining deficiency shall be paid in cash in sixty
     (60) equal monthly installments.
 
          (e) In the event, at any time between the Effective Time of the Merger
     and the fifth anniversary thereof, of any dissolution of TruServ,
     termination of corporate existence of TruServ, sale of substantially all of
     its assets or acquisition of a majority of TruServ's Class A Common Stock
     by any one person (including for such purposes, all affiliates of such
     person), including, without limitation, by reason of a future merger,
     consolidation or combination, all Patronage Dividend Promissory
     (Subordinated) Notes as are outstanding as of the Effective Time and held
     by a Cotter member and remain outstanding at the time of such event may, at
     the election of the holder thereof, be converted into an equal amount of
     Class B Common Stock (on the basis of the principal amount of and any
     accrued but unpaid interest on such Patronage Dividend Promissory
     (Subordinated) Notes and the par value of such Class B Common Stock,
     disregarding any fractional shares, in lieu of which cash shall be paid to
     such electing holders);
 
          (f) The parties have agreed that as soon as practical after the
     Effective Time TruServ shall redeem $17 million of TruServ Class B Common
     Stock (based on the par value thereof) held by Cotter Members immediately
     prior to the Effective Time (the "Redemption"). The Redemption shall be
     effected on a pro rata basis, with each holder of Cotter Class B Common
     Stock immediately prior to the Effective Time having an amount thereof
     redeemed equal to $17 million multiplied by a fraction, the numerator of
     which is the number of shares of Cotter Class B Common Stock then held by
     such stockholder and the denominator of which is the total number of shares
     of Cotter Class B Common Stock held by all Cotter Members immediately prior
     to the Effective Time. Anything herein to the contrary notwithstanding,
     only Cotter Class B Common Stock held by Cotter Members immediately prior
     to the Effective Time shall be entitled to participate in the Redemption.
 
          (g) Any shares of TruServ Class B Common Stock which are redeemed
     pursuant to the Redemption will also be applied as a credit towards the
     minimum investment requirements set forth on Exhibit 3.2(C) referred to
     below and applicable to the Cotter Member from whom such shares were
     redeemed.
 
          (h) Commencing on the fifth anniversary of the Effective Time of the
     Merger, any stockholder of TruServ Class B Common Stock which was redeemed
     pursuant to the Redemption and who is still a Member of TruServ will be
     required during the ensuing two year period, ending on the seventh
     anniversary of the Effective Time, to purchase from TruServ, at a price
     equal to the par value thereof and in such amounts as TruServ may from time
     to time determine, an aggregate number of shares of TruServ Class B Common
     Stock equal to the number of shares of TruServ Class B Common stock so
     redeemed, provided however, that any such stockholder who after such
     redemption nonetheless holds more than the then required amount of Class B
     Common Stock will not be required to purchase any additional shares
     thereof. See Exhibit 3.2(c).
 
     3.2 SCC Shares, Etc. Prior to the Effective Time, each SCC Member has or is
obligated to have the following investment in SCC Common Stock, par value
$100.00 per share ("SCC Common Stock") and SCC Series A Stock, par value $100.00
per share ("SCC Series A Stock"): (i) for each such Member's first five stores,
eight (8) shares of SCC Common Stock and fifty-two (52) shares of SCC Series A
Stock, for an aggregate investment of $6,000.00 per store; and (ii) for stores
in excess of five, eight (8) shares of SCC
 
                                       A-3
<PAGE>   106
 
Common Stock per store, for an aggregate common stock investment of $800.00 per
store. At the Effective Time, by virtue of the Merger and without any action on
the part of the holder thereof:
 
          (a) All shares of SCC Common Stock owned by any SCC Member in excess
     of forty (40) shares (i.e. common stock relating to more than five stores
     owned by any one SCC Member) shall be canceled and the holder thereof shall
     be entitled to payment therefor at the par value of such shares, provided
     however that any amounts to which such Member is so entitled shall be first
     offset against and reduce any outstanding obligation of such Member to SCC
     for any purchase of SCC Common Stock or shares of SCC Series A Stock.
     Section 1906 of the PBCL shall apply to the plan of merger described herein
     with respect to the special treatment provided to the holders of SCC Common
     Stock, holding in excess of forty (40) shares, as described in this Section
     3.2(a).
 
          (b) After the cancellation of SCC Common Stock contemplated by
     subsection (a) above, each remaining outstanding share of SCC Common Stock
     (eight shares per store) and each outstanding share of SCC Series A Stock
     (52 shares per store) shall be converted at the Effective Time into the
     right to receive one (1) share of TruServ Class A Common Stock, with the
     result that each SCC Member shall have the right to receive sixty (60)
     shares of TruServ Class A Common Stock for each store owned by such Member,
     up to a maximum of five stores.
 
          (c) Each two (2) outstanding shares of SCC Preferred Stock, par value
     $50 per share ("SCC Preferred", and together with the SCC Common Stock and
     SCC Series A Stock, sometimes herein collectively referred to as the "SCC
     Stock") shall be converted into the right to receive one share of TruServ
     Series B Common Stock. All such TruServ Series B Common Stock held by a
     former SCC Member as a result of such conversion, and any TruServ Series B
     Common Stock held by a former Cotter Member, which exceeds the investment
     requirements specified in Exhibit 3.2(c) shall be convertible, at the
     option of the holder (exercised within sixty (60) days of the Effective
     Time) and at the par value thereof, into unsecured promissory notes due
     five (5) years after such conversion.
 
          (d) Any obligations of SCC Members to pay for SCC Stock purchased
     prior to the Effective Time but not yet fully paid for at such time, shall
     survive the Merger and remain in effect as an obligation to TruServ,
     subject to any offset pursuant to subsection (a) above.
 
     3.3 Patronage Dividends. During the time between the execution of this
Agreement and the Effective Time, and for a period of not less than one year
after the Effective Time, the methodologies of computing and distributing
patronage dividends of each of the constituent corporations for their respective
members shall be as set forth on Exhibit 3.3 hereto. During such period of time,
TruServ will diligently and in good faith develop a common patronage dividend
methodology for use thereafter by all members of TruServ. During such period of
time, new members who join TruServ will have their patronage dividend computed
and distributed in accordance with the method used by the constituent
corporation offering the retail program prior to the Effective Time which is
elected by such new member.
 
     3.4 No Fractional Shares. No fractional shares of TruServ Class A Common
Stock or TruServ Class B Common Stock shall be issued pursuant to the Merger. In
lieu of the issuance of any such fractional share thereof, cash adjustments will
be paid to holders of SCC Stock in respect of any fractional share of TruServ
Class A Common Stock or TruServ Class B Common Stock that would otherwise be
issuable.
 
     3.5 Closing of SCC Transfer Books. At the Effective Time, the stock
transfer books of SCC shall be closed and no transfer of shares of SCC Stock
shall thereafter be made. If, after the Effective Time, certificates or other
evidence of ownership of SCC Stock are presented to TruServ, they shall be
canceled and exchanged for the TruServ securities, cash in lieu of fractional
shares or other payment to which they are entitled in accordance with the terms
hereof. At and after the Effective Time, the holders of shares of SCC Stock to
be exchanged pursuant to this Agreement shall cease to have any rights as
stockholders of SCC, except for the right to surrender such Certificates or
other evidence of ownership in exchange as provided hereunder or such rights as
are provided under Pennsylvania law as to dissenters' rights.
 
     3.6 Closing. The closing of the transactions contemplated by this Agreement
(the "Closing") shall take place at the offices of Arnstein & Lehr, 120 South
Riverside Plaza, 12th Floor, Chicago, Illinois 60606 at
 
                                       A-4
<PAGE>   107
 
9:00 a.m., local time, on the first business day (the "Closing Date") after the
later of (a) the date on which the SCC and Cotter stockholders' meetings
referred to in Section 7.4 hereof shall have occurred, and (b) the day on which
all of the conditions set forth in Article VIII hereof are satisfied or waived,
or at such other date, time and place as Cotter and SCC shall agree.
 
     3.7 Stock Increase. Prior to the Effective Time, and as part of the
approval of the Merger, it is contemplated that Cotter and its stockholders
shall approve an amendment to Cotter's Certificate of Incorporation increasing
the number of authorized shares of Class A Common Stock to not less than 750,000
shares and an increase in Class B Common Stock to an aggregate of not less than
4,000,000 shares.
 
     3.8 Membership Agreements.
 
          (a) Each Cotter Member's membership agreement ("Cotter Membership
     Agreement") in effect at the Effective Time of the Merger shall be
     automatically amended and restated in the form attached hereto as Exhibit
     3.8, which provides among other things that each Cotter Member shall be
     required to own 60 shares of Class A Common Stock of TruServ for each store
     owned by such Cotter Member (up to a maximum of 300 shares for five or more
     stores); and after the Effective Time of the Merger, members of TruServ
     shall continue to conduct their businesses under the True Value, SERVISTAR
     or Coast to Coast names (or other affiliated names or marks) used by such
     members immediately prior to the Effective Time, unless use of a different
     name or mark is permitted by TruServ.
 
          (b) The Member Agreement of each SCC Member ("SCC Membership
     Agreements") voting to approve the Merger, including any related
     transactions contemplated thereby, shall also be automatically terminated
     and superseded by the form attached hereto as Exhibit 3.8 and the
     hardware/lumber operations of such Member will after the Effective Time be
     conducted as part of the cooperative activities of TruServ and be governed
     by the Certificate of Incorporation, By-Laws and Retail Member Agreement of
     TruServ as in effect from time to time. License/franchise operations of any
     such Member other than with respect to his or her hardware/lumber
     operations will be dealt with as set forth in subsection (e) below.
 
          (c) The SCC Membership Agreement of each SCC Member voting against the
     Merger and any related transactions contemplated thereby, or not voting at
     all with respect thereto, together with any related license or franchise
     agreements, shall be assigned by SCC to TruServ without further action,
     subject to any terminations and replacements as may be agreed upon between
     each such SCC Member and TruServ.
 
          (d) If the Merger is approved, each Member of TruServ (whether or not
     any individual Member voted for, against or abstained from voting on the
     Merger) will thereafter be governed by the Certificate of Incorporation of
     TruServ and TruServ's By-Laws, including the provision of such By-Laws
     (Article IX, Section 2(b)) which requires each such Member to take
     patronage dividends received into account at the stated dollar amounts of
     certain specified written notices of allocation, all in accordance with
     Sections 1385 and 1388 of the Internal Revenue Code of 1986, as amended.
 
          (e) As soon as practical after the Effective Time, all licenses and
     franchise agreements referred to in subsections (b) or (c) above may be
     assigned by TruServ to a new majority owned subsidiary or other affiliate
     which may be created for the purpose of continuing to operate any license
     or franchise activities which may be continued in that format after the
     Effective Time. After the Effective Time, TruServ will review any retail
     activities which continue to be carried out as franchises. It is
     anticipated that after the Effective Time additional licenses may be
     entered into periodically with respect to the Taylor Rental Center, Grand
     Rental Station, Home & Garden Showplace and Induserve Supply retail
     programs. The parties expect that after the Effective Time it is less
     likely that any additional franchise or license agreements will be entered
     into with respect to the other retail programs operated as franchises by
     SCC prior to the Merger.
 
     3.9 SCC Dissenters' Rights. If any holders of SCC Stock are entitled to
dissent from the Merger and demand appraisal of any such SCC Stock in accordance
with the provisions of Section 1906 of the PBCL (each person electing to
exercise such rights, a "Dissenting Holder"), any shares of SCC Stock held by a
 
                                       A-5
<PAGE>   108
 
Dissenting Holder as to which appraisal has been so demanded ("Excluded Shares")
shall not be converted as described in Section 3.2, but shall from and after the
Effective Time represent only the right to receive such consideration as may be
determined to be due such Dissenting Holder pursuant to the PBCL provided,
however, that each share of SCC Stock held by a Dissenting Holder who shall,
after the Effective Time, withdraw his demand for appraisal or lose his right of
appraisal with respect to such shares of SCC Stock, in either case pursuant to
the PBCL, shall not be deemed an Excluded Share but shall be deemed to be
converted, as of the Effective Time, into the right to receive TruServ Stock
(and cash in lieu of canceled or fractional shares) in accordance with the terms
of this Agreement.
 
                                   ARTICLE IV
 
                     REPRESENTATIONS AND WARRANTIES OF SCC
 
     Except as set forth in the disclosure letter delivered to Cotter at or
prior to the execution of this Agreement ("SCC Disclosure Schedule"), in the
financial statements referred to in Section 4.5 below (the "SCC Financial
Statements") or in the basic form of SCC Franchise Offering Circular dated July
1, 1996 and heretofore delivered to Cotter (the "Offering Circular"), SCC
represents and warrants to Cotter as of the date hereof as follows:
 
     4.1 Organization. SCC is a corporation duly organized, validly existing and
in good standing under the laws of the Commonwealth of Pennsylvania and has the
corporate power to carry on its business as it is now being conducted. SCC is
duly qualified as a foreign corporation to do business, and is in good standing
(to the extent the concept of good standing exists), in each jurisdiction where
the character of its properties owned or held under lease or the nature of its
activities makes such qualification necessary, except where the failure to be so
qualified or in good standing will not in the aggregate have a Material Adverse
Effect (as hereinafter defined). Each subsidiary of SCC is a corporation duly
organized, validly existing and in good standing (to the extent the concept of
good standing exists) under the laws of its jurisdiction of incorporation or
organization, has the corporate power to carry on its business as it is now
being conducted and is duly qualified as a foreign corporation to do business,
and is in good standing (to the extent the concept of good standing exists), in
each jurisdiction where the character of its properties owned or held under
lease or the nature of its activities makes such qualification necessary, except
where the failure to be so duly organized, validly existing and in good
standing, to have such corporate power or to be so qualified will not in the
aggregate have a Material Adverse Effect. SCC has delivered to Cotter or its
counsel complete and correct copies of its Articles of Incorporation and Bylaws.
 
     4.2 Capitalization.
 
          (a) As of October 31, 1996, the authorized capital stock of SCC
     consisted of the following: 600,000 shares of common stock (250,000 shares
     of SCC Common Stock and 350,000 shares of SCC Series A Stock) and 3,000,000
     shares of SCC Preferred. As of such date, the issued and outstanding
     capital stock of SCC consisted of the following: 38,136 share of SCC Common
     Stock, 231,140 shares of SCC Series A Stock and 2,322,051 shares of SCC
     Preferred Stock. There are no stock options or similar rights to acquire
     any shares of SCC Stock. No changes have occurred in such capitalization
     since October 31, 1996 that, in the aggregate, would be material to SCC.
     All of the issued and outstanding shares of SCC Stock are validly issued,
     fully paid, nonassessable and free of preemptive rights or similar rights
     created by statute, the Articles of Incorporation or Bylaws of SCC or any
     agreement to which SCC or any of its subsidiaries is a party or by which
     SCC or any of its subsidiaries is bound.
 
          (b) There are not now, and at the Effective Time there will not be,
     any shares of capital stock of SCC issued or outstanding or any options,
     warrants, subscriptions, calls, rights, convertible securities or other
     agreements or commitments obligating SCC to issue, transfer or sell any
     shares of its capital stock. Except as provided in this Agreement, after
     the Effective Time, SCC will have no obligation to issue, transfer or sell
     any shares of its capital stock pursuant to any employee benefit plan or
     otherwise. All outstanding shares of the capital stock of SCC's
     subsidiaries are validly issued, fully paid, non-assessable and owned by
     SCC or one of its subsidiaries free and clear of any liens, security
     interest, pledges,
 
                                       A-6
<PAGE>   109
 
     agreements, claims, charges or encumbrances of any nature whatsoever. There
     are no voting trust or other agreements or understandings to which SCC is a
     party with respect to the voting of the capital stock of SCC or any of its
     subsidiaries. None of SCC or its subsidiaries is required to redeem,
     repurchase or otherwise acquire shares of capital stock of SCC, or any of
     its subsidiaries, respectively, as a result of the transactions
     contemplated by this Agreement.
 
     4.3 Authority Relative to this Agreement. SCC has the corporate power to
enter into this Agreement and to carry out its obligations hereunder. The
execution and delivery of this Agreement by SCC and the consummation by SCC of
the transactions contemplated hereby have been duly authorized by SCC's Board of
Directors and, except for the favorable vote of a majority of the votes cast by
the holders of each class or series of shares of outstanding capital stock of
SCC voted thereon at a stockholders meeting at which a quorum is present in
accordance with Section 1924 of the PBCL, no other corporate proceedings on the
part of SCC are necessary to approve this Agreement or the transactions
contemplated hereby. This Agreement has been duly and validly executed and
delivered by SCC and constitutes a valid and binding agreement of SCC,
enforceable against SCC in accordance with its terms.
 
     4.4 Consents and Approvals: No Violations. Except for applicable
requirements of the Hart-Scott-Rodino Antitrust Improvements Act of 1976 (the
"HSR Act"), the Securities Act of 1933, as amended (the "Securities Act"), the
Securities Exchange Act of 1934, as amended (the "Exchange Act"), state or
foreign laws relating to takeovers, if applicable, state franchise, securities
or blue sky laws, and the filing and recordation of a Certificate or Articles of
Merger, as the case may be, as required by the PBCL and the DGCL, no filing
with, and no permit, authorization, consent or approval of, any public or
governmental body or authority is necessary for the consummation by SCC of the
transactions contemplated by this Agreement except where a failure to make such
filing or to obtain such permit, registration, authorization, consent or
approval will not in the aggregate have a Material Adverse Effect. Neither the
execution and delivery of this Agreement by SCC, nor the consummation by SCC of
the transactions contemplated hereby, nor compliance by SCC with any of the
provisions hereof, will (a) conflict with or result in any breach of any
provisions of the Articles of Incorporation or By-laws of SCC or any of its
subsidiaries, (b) result in a violation or breach of, or constitute (with or
without due notice or lapse of time or both) a default (or give rise to any
right of termination, cancellation, acceleration or change in the award, grant,
vesting or determination) under, or give rise to creation of any lien, charge,
security interest or encumbrance upon any of the respective properties or assets
of SCC or any of its subsidiaries under, any of the terms, conditions or
provisions of any note, bond, mortgage, indenture, deed of trust, license,
contract, lease, agreement, arrangement or other instrument or obligation to
which SCC or any of its subsidiaries is a party or by which any of them or any
of their properties or assets may be bound or affected or (c) violate any order,
writ, injunction, decree, statute, rule or regulation of any court or government
authority applicable to SCC, any of its subsidiaries or any of their properties
or assets, except in the case of clauses (b) and (c) for violations, breaches,
defaults (or rights of termination, cancellation, acceleration or change),
liens, charges, security interests or encumbrances which would not in the
aggregate have a Material Adverse Effect.
 
     4.5 Reports, Financial Statements and Inventory. SCC has delivered to
Cotter true, accurate and complete copies of its audited financial statements
for the fiscal year ended June 30, 1996 and the three preceding fiscal years,
together with the accompanying opinions of Coopers & Lybrand L.L.P. ("C&L"), and
all unaudited interim financial statements for any subsequent quarterly or
monthly periods ending after June 30, 1996 and prior to the execution of this
Agreement. Prior to the Effective Time, SCC will deliver the physical inventory
to be performed by SCC pursuant to Section 7.1(d) below.
 
     None of such SCC Financial Statements, as of their respective dates (as
amended through the date hereof), contained or, with respect to any SCC
financial statements prepared after the date hereof, will contain any untrue
statement of a material fact or omitted or will omit to state a material fact
required to be stated therein or necessary to make the statements therein, in
light of the circumstances under which they were made, not misleading. Each of
the balance sheets (including the related notes) included in the SCC Financial
Statements fairly presents the consolidated financial position of SCC and its
subsidiaries as of the date thereof, and the other related statements (including
the related notes) included therein fairly present the results of operations and
the changes in cash flows of SCC and its subsidiaries for the respective periods
set
 
                                       A-7
<PAGE>   110
 
forth therein, all in conformity with generally accepted accounting principles
consistently applied during the periods involved, except as otherwise noted
therein and except for unaudited interim financial statements which are not
prepared in conformity with generally accepted accounting principles and
subject, in the case of any unaudited interim financial statements, to (i)
normal year end adjustments which would not in the aggregate be material in
amount or effect; and (ii) the permitted exclusion of all footnotes that would
otherwise be required by generally accepted accounting principles.
 
     4.6 Absence of Certain Changes or Events. Except as disclosed in the SCC
Financial Statements or otherwise disclosed in writing to Cotter, since June 30,
1996 neither SCC nor any of its subsidiaries has: (a) taken any of the actions
prohibited in Section 6.1 or Section 6.2 hereof; (b) incurred any material
liability, except in the ordinary course of its business, consistent with past
practices; (c) suffered any change, or any event involving a prospective change,
in its business, assets, financial condition or results of operation which has
had, or is reasonably likely to have, in the aggregate a Material Adverse
Effect, or (d) subsequent to the date hereof, except as permitted by Section 6.1
or Section 6.2 hereof, conducted its business and operations other than in the
ordinary course of business and consistent with past practices.
 
     4.7 Information in Registration Statement and Joint Proxy Statement. The
information relating to SCC and its subsidiaries to be contained in (a) the
Registration Statement on Form S-4 to be filed with the United States Securities
and Exchange Commission ("SEC") by Cotter under the Securities Act for the
purpose of registering the shares of Cotter Class A Common Stock to be issued in
the Merger or pursuant to this Agreement (the "Registration Statement") and (b)
the joint proxy statement to be distributed in connection with SCC's and
Cotter's meetings of stockholders to vote upon this Agreement and related
matters (the "Joint Proxy Statement"), will not contain any untrue statement of
a material fact or omit to state any material fact required to be stated therein
or necessary in order to make the statements therein, in light of the
circumstances under which they are made, not misleading.
 
     4.8 Litigation. As of the date of this Agreement, (a) there is no material
action, suit, judicial or administrative proceeding, arbitration or
investigation pending or, to the best knowledge of SCC, threatened against or
involving SCC or any of its subsidiaries; and (b) there is no judgment, decree,
injunction, rule or order of any court, governmental department, commission,
agency, instrumentality or arbitrator outstanding against SCC or any of its
subsidiaries, except in each case for such thereof as would not individually or
in the aggregate have a Material Adverse Effect.
 
     4.9 Contracts.
 
          (a) Each of the material contracts, instruments, mortgages, notes,
     security agreements, leases, agreements or understandings, whether written
     or oral, to which SCC or any of its subsidiaries is a party that relates to
     or affects the assets or operations of SCC or any of its subsidiaries or to
     which SCC or any of its subsidiaries or its or their respective assets or
     operations may be bound or subject is a valid and binding obligation of SCC
     and in full force and effect with respect to SCC or such subsidiary and, to
     the knowledge of SCC, with respect to all other parties thereto; and except
     to the extent that the consummation of the transactions contemplated by
     this Agreement may require the consent of third parties, there are no
     existing defaults by SCC or any of its subsidiaries thereunder or, to the
     knowledge of SCC, by any other party thereto, and no event of default has
     occurred, and no event, condition or occurrence exists, that (whether with
     or without notice, lapse of time, the declaration of default or other
     similar event) would constitute a default by SCC or any of its subsidiaries
     thereunder, other than defaults that would not in the aggregate have a
     Material Adverse Effect. Section 4.9(a) of the SCC Disclosure Schedule
     lists all consents of third parties required for the consummation of the
     transactions contemplated by this Agreement, except where the failure to
     obtain such consent will not, individually or in the aggregate, have a
     Material Adverse Effect.
 
          (b) Except for this Agreement, as of the date of this Agreement
     neither SCC nor any of its subsidiaries is a party to any oral or written
     agreement that restricts any of them from engaging in a line of business.
 
                                       A-8
<PAGE>   111
 
          (c) SCC has no agreements or arrangements to sell or otherwise dispose
     of, or lease, acquire or otherwise invest in, any property, lines of
     business or other assets that are in the aggregate material to the business
     of SCC and its subsidiaries taken as a whole other than agreements and
     arrangements for such sale, disposition, lease, acquisition or investment
     that are in the ordinary course of SCC's business.
 
          (d) Copies of all documents referred to in this Agreement, furnished
     or to be furnished by SCC in connection with the transaction contemplated
     hereby, are or will be true, correct and complete copies thereof in all
     material respects and include all amendments, supplements and modifications
     thereto and all waivers thereunder.
 
     4.10 Employee Benefit Plans.
 
          (a) Section 4.10(a) of the SCC Disclosure Schedule sets forth a true
     and complete list of each (i) employee benefit plan (including, without
     limitation, any "employee benefit plan" as defined in Section 3(3) of the
     Employee Retirement Income Security Act of 1974, as amended ("ERISA")),
     (ii) policy, (iii) trust agreement or (iv) agreement (including, without
     limitation, any employment agreement or severance agreement) that is
     maintained (all of the foregoing, the "SCC Plans"), or is or was
     contributed to by SCC or pursuant to which SCC is still potentially liable
     for payments, benefits or claims. A copy of each SCC Plan as currently in
     effect and, if applicable, the most recent Annual Report, Actuarial Report
     or Valuation, Summary Plan Description, Trust Agreement and a Determination
     Letter issued by the IRS for each SCC Plan have heretofore been delivered
     to Cotter or its counsel. Neither SCC nor any trade or business, whether or
     not incorporated (an "ERISA Affiliate"), which together with SCC would be
     deemed a "single employer" within the meaning of Section 4001 of ERISA, has
     maintained or contributed to any plan subject to Title IV of ERISA or
     Section 412 of the Code (including any "multiemployer plan," as defined in
     Section 3(37) of ERISA ("Multiemployer Plan")) during the six calendar
     years preceding the date of this Agreement.
 
          (b) Each SCC Plan which is an "employee benefit plan," as defined in
     Section 3(3) of ERISA, complies by its terms and in operation with all
     applicable legal requirements, including but not limited to ERISA and the
     Code, and all reports, forms and other documents required to be filed with
     any government entity (including without limitation, summary plan
     descriptions, Forms 5500 and summary annual reports) have been timely filed
     and are accurate, except for instances of noncompliance or failure to file
     that would not in the aggregate have a Material Adverse Effect. None of the
     officers, directors, employees or agents of SCC or any "disqualified
     persons" (as defined in Section 3 of ERISA and Section 4975 of the Code)
     has engaged in or been a party to any "prohibited transaction" (as such
     term is defined in Section 4975 of the Code or Section 406 of ERISA with
     respect to any SCC Plan, which is not exempt under ERISA and the Code and
     which would result in material liability, nor has any such party who is a
     "fiduciary" (as such term is defined in Section 3 of ERISA) committed any
     breach of any duty or responsibility imposed by ERISA in connection with
     which SCC, any director, officer, or employee of SCC or any SCC Plan or
     related funding medium could be subject to any material liability under
     Title 1 of ERISA or a tax imposed by Section 4975 of the Code.
 
          (c) Each SCC Plan intended to qualify under Section 401 (a) of the
     Code has been determined by the Internal Revenue Service to so qualify
     after January 1, 1989, and each trust maintained pursuant thereto has been
     determined by the Internal Revenue Service to be exempt from taxation under
     Section 501 of the Code. Nothing has occurred since the date of the
     Internal Revenue Service's favorable determination letter that could
     adversely affect the qualification of the SCC Plan and its related trust,
     except such adverse effects as would not in the aggregate constitute a
     Material Adverse Effect. SCC and each ERISA Affiliate of SCC have timely
     and properly applied for a written determination by the Internal Revenue
     Service on the qualification of each such SCC Plan and its related trust
     under Section 401 (a) of the Code, as amended by the Tax Reform Act of 1986
     and subsequent legislation enacted through the date hereof, and Section 501
     of the Code.
 
          (d) All contributions or other amounts payable by SCC or its
     subsidiaries as of the Effective Time with respect to each SCC Plan and in
     respect of current or prior plan years have been or will be (prior to
 
                                       A-9
<PAGE>   112
 
     the Effective Time) either paid or accrued on the Financial Statements of
     SCC in accordance with past practice and the recommended contribution in
     any actuarial report.
 
          (e) SCC has provided or has caused to be provided a true and accurate
     summary to Cotter of (i) all benefits, whether or not insured, provided by
     any SCC Plan; (ii) insurance payments paid with respect to the five
     preceding plan years for all SCC Plans, (iii) any benefit liabilities
     exceeding the assets of any SCC Plan, and (iv) any completely or partially
     terminated SCC Plan. SCC is not aware of any reason why the SCC Plans
     cannot be combined with the Cotter Plans referred to in Section 5.10 below.
 
          (f) With respect to each SCC Plan, (i) no prohibited transactions (as
     defined in Section 406 or 407 of ERISA or Section 4975 of the Code) have
     occurred for which a statutory exemption is not available and (ii) no
     reportable event (as defined in Section 4043 of ERISA) has occurred as to
     which a notice would be required to be filed with the Pension Benefit
     Guaranty Corporation.
 
          (g) Neither SCC nor any ERISA Affiliate of SCC has any liability or is
     threatened with any liability (whether joint or several) (i) for the
     termination of any single employer plan under Sections 4062 or 4064 of
     ERISA or any multiple employer plan under Section 4063 of ERISA, (ii) for
     any lien imposed under Section 302(f) of ERISA or Section 412(n) of the
     Code, (iii) for any interest payments required under Section 302(e) of
     ERISA or Section 412(m) of the Code, (iv) for any excise tax imposed by
     Sections 4971, 4972, 4975, 4976, 4977 or 4979 of the Code, (v) for any
     minimum funding contributions under Section 302(c)(11) of ERISA or Section
     412(c)(11) of the Code, (vi) to a fine under Section 502 of ERISA, (vii)
     for any transaction within the meaning of Section 4069 of ERISA, (viii) any
     multiple group withdrawal liability under Section 4063 of ERISA or (ix) any
     tax on reversion of qualified plan assets under Section 4980 of the Code,
     except in each case for such liabilities that would not in the aggregate
     have a Material Adverse Effect.
 
          (h) SCC has not incurred any withdrawal liability with respect to any
     Multiemployer Plan within the meaning of Sections 4201 and 4204 of ERISA,
     and no liabilities exist with respect to withdrawals from any Multiemployer
     Plans which could subject SCC to any controlled group liability under
     Section 4001 (b) of ERISA, except in each case for such liabilities that
     would not in the aggregate have a Material Adverse Effect.
 
          (i) All of the SCC Plans, to the extent applicable, are in compliance
     with the continuation of group health coverage provisions contained in
     Section 4980B of the Code and Section 601 through 609 of ERISA, except for
     such instances of noncompliance which would not in the aggregate have a
     Material Adverse Effect.
 
          (j) SCC has delivered copies off all employment and benefit contracts
     and arrangements for its employees in effect as of the date hereof. No SCC
     Plan, or other plan, contract, agreement or arrangement provides any
     officer or employee of SCC benefits or compensation or altered or
     guaranteed terms of employment, which is contingent upon the consummation
     of the Merger and the amount of any of which after the Merger would be
     material in comparison to the amount of such compensation or benefits
     immediately prior to the Merger.
 
          (k) There is no lien in favor of the Pension Benefit Guaranty Board
     ("PBGC") on any assets of any SCC Plan under Section 4068 of ERISA.
 
          (l) No multi-employer plan which includes any SCC Plan is or has been
     in reorganization under Section 418(A) through (E) of the Code.
 
          (m) None of the participants in any SCC Plan have made any health or
     welfare plan contribution in excess of the maximum amounts allowed therefor
     under the limits imposed by Sections 419 or 419A of ERISA.
 
                                      A-10
<PAGE>   113
 
     4.11 Tax Matters. SCC makes the following representations and warranties
with respect to tax matters.
 
          (a) Definitions. For purposes of this Section 4.11, the following
     definitions shall apply:
 
             (i) The term "SCC Group" shall mean, individually and collectively,
        (A) SCC and (B) any individual, trust, corporation, partnership or any
        other entity as to which SCC is liable for Taxes incurred by such
        individual or entity either as a transferee, or pursuant to Treasury
        Regulations Section 1.1502-6, or pursuant to any other provision of
        federal, territorial, state, local or foreign law or regulations.
 
             (ii) The term "Taxes" shall mean all taxes, however denominated,
        including any interest, penalties or other additions to tax that may
        become payable in respect thereof, imposed by any federal, territorial,
        state, local or foreign government or any agency or political
        subdivision of any such government, which taxes shall include, without
        limiting the generality of the foregoing, all income or profits taxes
        (including, but not limited to, federal income taxes and state income
        taxes), payroll and employee withholding taxes, unemployment insurance,
        social security taxes, sales and use taxes, ad valorem taxes, excise
        taxes, franchise taxes, gross receipts taxes, business license taxes,
        occupation taxes, real and personal property taxes, stamp taxes,
        transfer taxes, workers' compensation, Pension Benefit Guaranty
        Corporation premiums and other governmental charges, and other
        obligations of the same or of a similar nature to any of the foregoing,
        which the SCC Group is required to pay, withhold or collect.
 
             (iii) The term "Returns" shall mean all reports, estimates,
        declarations of estimated tax, information statements and returns
        relating to, or required to be filed in connection with, any Taxes,
        including information returns or reports with respect to backup
        withholding and other payments to third parties.
 
          (b) Returns Filed and Taxes Paid. (i) All Returns required to be filed
     by or on behalf of members of the SCC Group have been duly filed on a
     timely basis and such Returns are true, complete and correct in all
     material respects, (ii) all Taxes shown to be payable on the Returns or on
     subsequent assessments with respect thereto have been paid in full on a
     timely basis, and (iii) no other Taxes, the payment of which would have a
     Material Adverse Effect, are payable by the SCC Group with respect to items
     or periods covered by such Returns (whether or not shown on or reportable
     on such Returns) or with respect to any period prior to the Effective Time.
     Each member of the SCC Group has withheld and paid over all Taxes required
     to have been withheld and paid over, except for such Taxes which the
     failure to withhold or pay over would not in the aggregate have a Material
     Adverse Effect on SCC, and complied with all information reporting and
     backup withholding requirements, including maintenance of required records
     with respect thereto, in connection with amounts paid or owing to any
     employee, creditor, independent contractor, or other third party. There are
     no liens on any of the assets of any member of the SCC Group with respect
     to Taxes, other than liens for Taxes not yet due and payable or for Taxes
     that a member of the SCC Group is contesting in good faith through
     appropriate proceedings and for which appropriate reserves have been
     established.
 
          (c) Tax Reserves. The amount of SCC's liability for unpaid Taxes for
     all periods ending on or before the date of this Agreement does not in the
     aggregate exceed the amount of the current liability accruals for Taxes
     (excluding reserves for deferred Taxes) reflected on the consolidated
     balance sheet of SCC included in the SCC Financial Statements for the
     quarter ending closest to the date of this Agreement, and the amount of
     SCC's liability for unpaid Taxes for all periods ending on or before the
     Effective Time shall not in the aggregate exceed the amount of the current
     liability accruals for Taxes (excluding reserves for deferred Taxes), as
     such accruals are reflected on the consolidated balance sheet of SCC
     included in the SCC Financial Statements for the quarter ending closest to
     the Effective Time (plus additions thereto accrued through the Effective
     Time which are consistent with the ordinary course), except in each case
     for any excess which does not have a Material Adverse Effect on SCC.
 
          (d) Consolidated Returns Furnished. Cotter has been furnished by SCC
     true and complete copies of (i) income tax audit reports, statements of
     deficiencies, closing or other agreements received by the
 
                                      A-11
<PAGE>   114
 
     SCC Group or on behalf of the SCC Group relating to federal income taxes,
     and (ii) all federal income tax returns for the SCC Group, in each case for
     all periods ending on and after June 30, 1993. SCC has never been a member
     of an affiliated group filing consolidated returns other than a group of
     which SCC was the common parent.
 
          (e) Tax Deficiencies; Audits; Statutes of Limitations. No deficiencies
     exist or have been asserted (either in writing or verbally, formally or
     informally) or are expected to be asserted with respect to Taxes of the SCC
     Group that would cause SCC's reserves for taxes to be understated by an
     amount which would have a Material Adverse Effect on SCC. No tax returns of
     the SCC Group are currently under audit, and no waiver or extension of the
     statute of limitations is in effect with respect to any tax returns.
 
          (f) Tax Sharing Agreements. SCC is not (nor has it ever been) a party
     to any tax sharing agreement.
 
          (g) Special Tax Status. SCC operates as a cooperative organization
     under Subchapter T of the Code and is not aware of any reason why, after
     the Effective Time of the Merger, TruServ will not continue to so operate.
 
     4.12 Compliance With Applicable Law. SCC and each of its subsidiaries holds
all licenses, franchises, permits, variances, exemptions, orders, approvals and
authorizations necessary for the lawful conduct of its business under and
pursuant to, and the business of each of SCC and its subsidiaries is not being
conducted in violation of, any provision of any federal, state, local or foreign
statute, law, ordinance, rule, regulation, judgment, decree, order, concession,
grant, franchise, permit or license or other governmental authorization or
approval applicable to SCC or any of its subsidiaries, except to the extent that
the failure or violation would not in the aggregate have a Material Adverse
Effect.
 
     4.13 Subsidiaries. Exhibit 4.13 hereto lists all the subsidiaries of SCC as
of the date of this Agreement and indicates for each such subsidiary the
jurisdiction of incorporation or organization, capitalization and share
ownership.
 
     4.14 Interested Party Transactions. Neither SCC nor any of its subsidiaries
is indebted to any director, officer, employee or agent of SCC or any of its
subsidiaries (except for amounts due as normal salaries and benefits and in
reimbursement of ordinary expenses), and no such person is indebted to SCC or
any of its subsidiaries, except for amounts the failure of which to pay or
collect would not have a Material Adverse Effect.
 
     4.15 Labor and Employment Matters.
 
          (a) Except for such matters that would not in the aggregate have a
     Material Adverse Effect, SCC is and its subsidiaries are and have been in
     compliance with all applicable laws respecting employment and employment
     practices, terms and conditions of employment and wages and hours and are
     not engaged in and have not engaged in any unfair labor practice.
 
          (b) Except for benefits provided under agreements and plans described
     in the SCC Financial Statements, the SCC Disclosure Schedule or the
     Offering Circular in the event of termination of the employment of any
     officers, directors, employees or agents of SCC or any of its subsidiaries,
     neither SCC, any of its subsidiaries, Cotter, TruServ, nor any other
     subsidiaries of Cotter, will pursuant to any agreement or by reason of
     anything done prior to the Effective Time by SCC or any of its subsidiaries
     be liable to any of said officers, directors, employees or agents for
     so-called "severance pay" or any other similar payments or benefits,
     including, without limitation, post-employment healthcare (other than
     pursuant to COBRA) or insurance benefits.
 
     4.16 Insurance. As of the date hereof, SCC and each of its subsidiaries are
insured by insurers reasonably believed by SCC to be of recognized financial
responsibility against such losses and risks and in such amounts as are
customary in the businesses in which they are engaged.
 
                                      A-12
<PAGE>   115
 
     4.17 Contracts with Physicians, Hospitals, HMOs and Third Party
Providers. SCC has made available to representatives of Cotter a list of all
outstanding agreements between SCC or any of its subsidiaries and any
third-party health care provider that is material to its business.
 
     4.18 Environmental Protection.
 
          (a) To the knowledge of SCC and its subsidiaries, none of SCC, SCC's
     subsidiaries or any SCC Property (as defined in subsection (d) below) is or
     has been in violation of any federal, state or local law, ordinance or
     regulation concerning industrial hygiene or environmental conditions,
     including, but not limited to, soil and groundwater conditions
     ("Environmental Laws"), the violation of which would have a Material
     Adverse Effect on TruServ.
 
          (b) Neither SCC nor any of its subsidiaries has reported any, or has
     had knowledge of any circumstances giving rise to any reporting requirement
     under applicable Environmental Laws as to any, spills or releases of any
     Hazardous Material, nor has SCC or any of its subsidiaries received any
     notices of spills or releases of Hazardous Materials, the consequences of
     which would have a Material Adverse Effect on TruServ. "Hazardous Material"
     shall mean any substance, chemical, waste or other material which is
     listed, defined or otherwise identified as hazardous, toxic or dangerous
     under any applicable law; as well as any petroleum, petroleum product or
     by-product, crude oil, natural gas, natural gas liquids, liquefied natural
     gas, or synthetic gas useable for fuel, and "source," "special nuclear,"
     and "byproduct" material as defined in the Atomic Energy Act of 1954, 42
     U.S.C. Section 2011 et seq.
 
          (c) To the knowledge of SCC, there is no proceeding or investigation
     pending or threatened by any governmental entity or other person with
     respect to the presence of Hazardous Material on SCC Properties or the
     migration thereof from or to other property. Neither SCC nor any of its
     subsidiaries has ever been required by any governmental entity to treat,
     clean up, or otherwise dispose of, remove or neutralize any Hazardous
     Material from or on any SCC Property.
 
          (d) Neither SCC, any current or former subsidiary of SCC, nor to SCC's
     knowledge, any other person, has engaged in any activity that might
     reasonably be expected to involve the generation, use, manufacture,
     treatment, transportation, storage in tanks or otherwise, or disposal of
     Hazardous Material on or from any property that SCC or any of its current
     or former subsidiaries now owns or leases or has previously owned or leased
     or in which SCC or any such subsidiary now holds or has previously held any
     security interest, mortgage, or other lien or interest ("SCC Property")
     which generation, use, manufacture, treatment, transportation, storage or
     disposal would in the aggregate have a Material Adverse Effect, and there
     is no failure to obtain any required permits or approvals of any
     governmental entity or violation of any terms or conditions of such
     permits, or any other violation of Environmental Laws other than those that
     would not have a Material Adverse Effect. There are no pending, or to SCC's
     knowledge, threatened claims or investigations relating to any of the
     foregoing.
 
          (e) To the knowledge of SCC, there are no substances or conditions in
     or on SCC Property which may support claims or causes of action under any
     applicable Environmental Law, which would, if adversely determined, have a
     Material Adverse Effect on TruServ.
 
          (f) For purposes of this Section 4.18, the term "Material Adverse
     Effect" as defined in Section 10.12 hereof also includes (i) any material
     injunction or criminal action or proceeding against or involving SCC and
     (ii) any requirement that executive officers of Cotter or SCC be subjected
     to a consent decree or become individually involved in any proceeding in
     clause (i) above.
 
     4.19 Intellectual Property Rights.
 
          (a) Section 4.19(a) of the SCC Disclosure Schedule sets forth an
     accurate and complete list of all (i) patents, applications for patents,
     registrations of trademarks (including service marks) and applications
     therefor and registrations of copyrights and applications therefor that are
     owned by SCC or any of SCC's subsidiaries; (ii) other material Intellectual
     Property Rights (as defined below) that are owned by SCC or SCC's
     subsidiaries; (iii) unexpired licenses (other than to or with present or
     former SCC Members) relating to SCC Intellectual Property Rights (as
     defined below) that have been granted to or
 
                                      A-13
<PAGE>   116
 
     by SCC or any of SCC's subsidiaries; and (iv) other material agreements
     relating to Intellectual Property Rights.
 
          (b) As used in this Agreement, the term "Intellectual Property Rights"
     means intellectual property rights, including, without limitation, patents,
     patent applications, patent rights, trademarks, trademark applications,
     trade names, service marks, service mark applications, copyrights,
     copyright applications, publication rights, computer programs and other
     computer software (including source codes and object codes), inventions,
     know-how, trade secrets, technology, proprietary processes and formulae. As
     used in this Agreement, the term "SCC Intellectual Property Rights" means
     all Intellectual Property Rights that are part of the conduct of the
     business of SCC.
 
          (c) SCC and SCC's subsidiaries collectively own and have the right to
     use, and to license others to use, all SCC Intellectual Property Rights,
     free and clear of, and without liability under, all claims and rights of
     third parties.
 
          (d) Neither SCC nor any of SCC's subsidiaries (i) is infringing in the
     conduct of SCC's business, and the execution, delivery and performance of
     this Agreement by SCC, and the consummation by SCC of the transactions
     contemplated hereby, will not infringe, any right or claimed right of any
     other party with respect to any Intellectual Property Rights known to SCC,
     or (ii) has knowledge of any alleged or claimed infringement by any product
     or process manufactured, used, sold or under development by or for SCC or
     SCC's subsidiaries in the conduct of their business.
 
     4.20 Real Property.
 
          (a) Section 4.20(a) of the SCC Disclosure Schedule lists all of the
     real property owned or currently used by SCC or any subsidiary in the
     course of its business (the "SCC Real Property"). Section 4.20(a) of the
     SCC Disclosure Schedule also lists all material real property owned or used
     by SCC in the course of SCC's business at any time since June 30, 1993,
     other than SCC's Real Properly.
 
          (b) All SCC Real Property, including without limitation, all
     buildings, structures, fixtures and other improvements thereon, is in all
     material respects suitable and adequate for the uses for which it is
     currently devoted. SCC has good and marketable title in fee simple absolute
     to SCC Real Property indicated on Section 4.20(a) of the SCC Disclosure
     Schedule to be owned by it, and to the buildings, structures and
     improvements thereon, and a valid leasehold interest in all other SCC Real
     Property, in each case free and clear of all material claims, liens or
     encumbrances.
 
     4.21 Complete Copies of Requested Documents. SCC has delivered or made
available true and complete copies of each document that has been reasonably
requested by Cotter or its counsel in connection with their legal and accounting
review of SCC and its subsidiaries.
 
     4.22 Representations Complete. None of the representations or warranties
made by SCC herein or in any Schedule hereto, including the SCC Disclosure
Schedule, or certificate furnished by SCC pursuant to this Agreement, or the SCC
Financial Statements, contain or will contain at the Effective Time any untrue
statement of a material fact or omits or will omit at the Effective Time to
state any material fact necessary in order to make the statements contained
herein or therein, in light of the circumstances under which they were made, not
misleading. To the extent such representations permit omissions of items
otherwise required to be disclosed because they are not material or do not or
would not have a Material Adverse Effect on SCC, such omissions in the aggregate
would not and do not have a Material Adverse Effect on SCC.
 
     4.23 Takeover Statutes. No "fair price," "moratorium," "control share
acquisition" or other similar antitakeover statute (each, a "Takeover Statute")
is applicable to the Merger, except for such statutes or regulations as to which
all necessary action has been taken by SCC and its Board of Directors to permit
the consummation of the Merger in accordance with the terms hereof.
 
                                      A-14
<PAGE>   117
 
                                   ARTICLE V
 
                    REPRESENTATION AND WARRANTIES OF COTTER
 
     Except as set forth in the disclosure letter delivered to SCC at or prior
to the execution of this Agreement ("Cotter Disclosure Schedule") or in the
Cotter SEC Reports (as hereinafter defined), Cotter represents and warrants to
SCC as of the date hereof as follows:
 
     5.1 Organization. Cotter is a corporation duly organized, validly existing
and in good standing under the laws of the State of Delaware and has the
corporate power to carry on its business as it is now being conducted. Cotter is
duly qualified as a foreign corporation to do business, and is in good standing
(to the extent the concept of good standing exists), in each jurisdiction where
the character of its properties owned or held under lease or the nature of its
activities makes such qualification necessary, except where the failure to be so
qualified or in good standing will not in the aggregate have a Material Adverse
Effect. Each subsidiary of Cotter is a corporation duly organized, validly
existing and in good standing (to the extent the concept of good standing
exists) under the laws of its jurisdiction of incorporation or organization, has
the corporate power to carry on its business as it is now being conducted and is
duly qualified to do business, and is in good standing (to the extent the
concept of good standing exists), in each jurisdiction where the character of
its properties owned or held under lease or the nature of its activities makes
such qualification necessary, except where the failure to be so duly organized,
validly existing and in good standing, to have such corporate power or to be so
qualified will not in the aggregate have a Material Adverse Effect. Cotter has
delivered to SCC or its counsel complete and correct copies of its Certificate
of Incorporation and Bylaws.
 
     5.2 Capitalization.
 
          (a) As of June 29, 1996, the authorized capital stock of Cotter
     consisted of the following: 100,000 shares of Cotter Class A Common Stock
     and 2,000,000 shares of Class B Common Stock. As of such date, the issued
     and outstanding capital stock of Cotter consisted of the following: 49,640
     shares of such Class A Common Stock and 1,079,508 shares of such Class B
     Common Stock. No changes in such capitalization have occurred since June
     30, 1996 that, in the aggregate, would be material to Cotter. All of the
     issued and outstanding shares of Cotter Stock are validly issued, fully
     paid, nonassessable and free of preemptive rights or similar rights created
     by statute, the Certificate of Incorporation or By-Laws of Cotter or any
     agreement to which Cotter or any of its subsidiaries is a party or by which
     Cotter or any of its subsidiaries is bound. All of the shares of Cotter
     Stock issuable in exchange for shares of SCC Stock at the Effective Time in
     accordance with this Agreement will be, when so issued, duly authorized,
     validly issued, fully paid and nonassessable.
 
          (b) Except as set forth in the Cotter SEC Reports, there are not now,
     and at the Effective Time there will not be, any shares of capital stock of
     Cotter issued or outstanding or any options, warrants, subscriptions,
     calls, rights, convertible securities or other agreements or commitments
     obligating Cotter to issue, transfer or sell any shares of its capital
     stock. Except as provided in this Agreement, Cotter will have no obligation
     to issue, transfer or sell any shares of its capital stock pursuant to an
     employee benefit plan or otherwise. All outstanding shares of the capital
     stock of Cotter's subsidiaries are validly issued, fully paid,
     non-assessable and owned by Cotter or one of its subsidiaries free and
     clear of any liens, security interest, pledges, agreements, claims,
     charges, or encumbrances of any nature whatsoever. There are no voting
     trust or other agreements or understandings to which Cotter is a party with
     respect to the voting of the capital stock of Cotter or any of its
     subsidiaries. None of Cotter or its subsidiaries is required to redeem,
     repurchase or otherwise acquire shares of capital stock of Cotter, or any
     of its subsidiaries, respectively, as a result of the transactions
     contemplated by this Agreement.
 
     5.3 Authority Relative to this Agreement. Cotter has the corporate power to
enter into this Agreement and to carry out its obligations hereunder. The
execution and delivery of this Agreement by Cotter and the consummation by
Cotter of the transactions contemplated hereby have been duly authorized by the
Board of Directors of Cotter and, except for the favorable vote of a majority of
the shares of outstanding capital stock of Cotter entitled to vote thereon in
accordance with Section 252 of the DGCL, no other corporate proceedings on the
part of Cotter are necessary to approve this Agreement or the transactions
contemplated hereby. This Agreement has been duly and validly executed and
delivered by Cotter and constitutes a valid and binding agreement of Cotter,
enforceable against Cotter in accordance with its terms.
 
                                      A-15
<PAGE>   118
 
     5.4 Consents and Approvals: No Violations. Except for applicable
requirements of the HSR Act, Securities Act, Exchange Act, state or foreign laws
relating to takeovers, if applicable, state securities or blue sky laws, and the
filing and recordation of Articles or a Certificate of Merger as required by the
PBCL and the DGCL, no filing with, and no permit, authorization, consent or
approval of, any public or governmental body or authority is necessary for the
consummation by Cotter of the transactions contemplated by this Agreement,
except where a failure to make such filing or to obtain such permit,
registration, authorization, consent or approval will not in the aggregate have
a Material Adverse Effect. Neither the execution and delivery of this Agreement
by Cotter, nor the consummation by Cotter of the transactions contemplated
hereby, nor compliance by Cotter with any of the provisions hereof, will (a)
result in any breach of the Certificate of Incorporation or By-Laws of Cotter or
any of its subsidiaries, (b) result in a violation or breach of, or constitute
(with or without due notice or lapse of time or both) a default (or give rise to
any right of termination, cancellation, acceleration or change in the award,
grant, vesting or determination) under, or give rise to creation of any lien,
charge, security interest or encumbrance upon, any of the respective properties
or assets of Cotter or any of its subsidiaries under, any of the terms,
conditions or provisions of any note, bond, mortgage, indenture, deed of trust,
license, contract, lease, agreement, arrangement, or other instrument or
obligation to which Cotter or any of its subsidiaries is a party or by which any
of them or any of their properties or assets may be bound or affected, or (c)
violate any order, writ, injunction, decree, statute, rule or regulation of any
court or government authority applicable to Cotter, any of its subsidiaries, or
any of their properties or assets, except in the case of clauses (b) and (c) for
violations, breaches, defaults (or rights of termination, cancellation,
acceleration or change), liens, charges, security interests or encumbrances that
would not in the aggregate have a Material Adverse Effect.
 
     5.5 Reports and Financial Statements. Cotter has filed all reports required
to be filed with the SEC pursuant to the Exchange Act since December 30, 1991,
including, without limitation, an Annual Report on Form 10-K for the years ended
December 31, 1994 and December 30, 1995 and Quarterly Reports on Form 10-Q for
the quarters ended March 30 and June 29, 1996 and any subsequent Quarterly
Reports on Form 10-Q for quarterly periods ending after June 29, 1996 and prior
to the execution of this Agreement (all such reports and amendments thereto,
collectively, the "Cotter SEC Reports"), and has previously furnished or made
available to SCC true and complete copies of all Cotter SEC Reports filed with
respect to periods beginning after December 31, 1992 (including any exhibits
thereto) and will promptly deliver to SCC any Cotter SEC Reports filed between
the date hereof and the Effective Time. None of such Cotter SEC Reports, as of
their respective dates (as amended through the date hereof), contained or, with
respect to the Cotter SEC Reports filed after the date hereof, will contain any
untrue statement of a material fact or omitted or, with respect to the Cotter
SEC Reports filed after the date hereof, will omit to state a material fact
required to be stated therein or necessary to make the statements therein, in
light of the circumstances under which they were made, not misleading. Each of
the balance sheets (including the related notes) included in the Cotter SEC
Reports fairly presents the consolidated financial position of Cotter and its
subsidiaries as of the date thereof, and the other related statements (including
the related notes) included therein fairly present the results of operations and
the changes in cash flows of Cotter and its subsidiaries for the respective
periods set forth therein, all in conformity with generally accepted accounting
principles consistently applied during the periods involved, except as otherwise
noted therein and subject, in the case of the unaudited interim financial
statements, to normal year-end adjustments which would not in the aggregate be
material in amount or effect.
 
     5.6 Absence of Certain Changes or Events. Except as disclosed in the Cotter
SEC Reports or otherwise disclosed in writing to SCC, since June 29, 1996,
neither Cotter nor any of its subsidiaries has: (a) taken any of the actions
prohibited in Section 6.1 or Section 6.2 hereof; (b) incurred any material
liability, except in the ordinary course of its business, consistent with past
practices; (c) suffered any change, or any event involving a prospective change,
in its business, assets, financial condition or results of operation which has
had, or is reasonably likely to have, in the aggregate a Material Adverse
Effect, or (d) subsequent to the date hereof, except as permitted by Section 6.1
or Section 6.2 hereof, conducted its business and operations other than in the
ordinary course of business and consistent with past practices.
 
     5.7 Information in Registration Statement and Joint Proxy Statement. The
information relating to Cotter and its subsidiaries to be contained in the
Registration Statement and the Joint Proxy Statement will
 
                                      A-16
<PAGE>   119
 
not contain any untrue statement of a material fact or omit to state any
material fact required to be stated therein or necessary in order to make the
statements therein, in light of the circumstances under which they are made, not
misleading.
 
     5.8 Litigation. As of the date of this Agreement, (a) there is no material
action, suit, judicial or administrative proceeding, arbitration or
investigation pending or, to the best knowledge of Cotter, threatened against or
involving Cotter or any of its subsidiaries; and (b) there is no judgment,
decree, injunction, rule or order of any court, governmental department,
commission, agency, instrumentality or arbitrator outstanding against Cotter or
any of its subsidiaries, except in each case for such thereof as would not
individually or in the aggregate have a Material Adverse Effect.
 
     5.9 Contracts.
 
          (a) Each of the material contracts, instruments, mortgages, notes,
     security agreements, leases, agreements or understandings, whether written
     or oral, to which Cotter or any of its subsidiaries is a party that relates
     to or affects the assets or operations of Cotter or any of its subsidiaries
     or to which Cotter or any of its subsidiaries or its or their respective
     assets or operations may be bound or subject is a valid and binding
     obligation of Cotter and in full force and effect with respect to Cotter or
     such subsidiary and, to the knowledge of Cotter, with respect to all other
     parties thereto; except to the extent that the consummation of the
     transactions contemplated by this Agreement may require the consent of
     third parties, there are no existing defaults by Cotter or any of its
     subsidiaries thereunder or, to the knowledge of Cotter, by any other party
     thereto, and no event of default has occurred, and no event, condition or
     occurrence exists, that (whether with or without notice, lapse of time, the
     declaration of default or other similar event) would constitute a default
     by Cotter or any of its subsidiaries thereunder, other than defaults that
     would not in the aggregate have a Material Adverse Effect. Section 5.9(a)
     of the Cotter Disclosure Schedule lists all consents of third parties
     required for the consummation of the transactions contemplated by this
     Agreement, except where the failure to obtain such consent will not,
     individually or in the aggregate, have a Material Adverse Effect.
 
          (b) Except for this Agreement, as of the date of this Agreement
     neither Cotter nor any of its subsidiaries is a party to any oral or
     written agreement that restricts any of them from engaging in a line of
     business.
 
          (c) Cotter has no agreements or arrangements to sell or otherwise
     dispose of, or lease, acquire or otherwise invest in, any property, lines
     of business or other assets that are in the aggregate material to the
     business of Cotter and its subsidiaries taken as a whole other than
     agreements and arrangements for such sale, disposition, lease, acquisition
     or investment that are in the ordinary course of Cotter's business.
 
          (d) Copies of all documents referred to in this Agreement, furnished
     or to be furnished by Cotter in connection with the transaction
     contemplated hereby, are or will be true, correct and complete copies
     thereof in all material respects and include all amendments, supplements
     and modifications thereto and all waivers thereunder.
 
     5.10 Employee Benefit Plans.
 
          (a) Section 5.10(a) of the Cotter Disclosure Schedule sets forth a
     true and complete list of each (i) employee benefit plan (including,
     without limitation, any "employee benefit plan" as defined in Section 3(3)
     of ERISA, (ii) policy (iii) trust agreement or (iv) agreement (including,
     without limitation, any employment agreement or severance agreement) that
     is maintained (all of the foregoing, the "Cotter Plans"), or is or was
     contributed to by Cotter or pursuant to which Cotter is still potentially
     liable for payments, benefits or claims. A copy of each Cotter Plan as
     currently in effect and, if applicable, the most recent Annual Report,
     Actuarial Report or Valuation, Summary Plan Description, Trust Agreement
     and a Determination Letter issued by the IRS for each Cotter Plan have
     heretofore been delivered to SCC or its counsel. Neither Cotter nor any
     ERISA Affiliate, which together with Cotter would be deemed a "single
     employer" within the meaning of Section 4001 of ERISA, has maintained or
     contributed to any plan subject to Title IV of ERISA or Section 412 of the
     Code (including any Multiemployer Plan) during the six calendar years
     preceding the date of this Agreement.
 
                                      A-17
<PAGE>   120
 
          (b) Each Cotter Plan which is an "employee benefit plan," as defined
     in Section 3(3) of ERISA, complies by its terms and in operation with all
     applicable legal requirements, including but not limited to ERISA and the
     Code, and all reports, forms and other documents required to be filed with
     any government entity (including without limitation, summary plan
     descriptions, Forms 5500 and summary annual reports) have been timely filed
     and are accurate, except for instances of noncompliance or failure to file
     that would not in the aggregate have a Material Adverse Effect. None of the
     officers, directors, employees or agents of Cotter or any "disqualified
     persons" (as defined in Section 3 of ERISA and Section 4975 of the Code)has
     engaged in or been a party to any "prohibited transaction" (as such term is
     defined in Section 4975 of the Code or Section 406 of ERISA with respect to
     any Cotter Plan, which is not exempt under ERISA and the Code and which
     would result in material liability, nor has any such party who is a
     "fiduciary" (as such term is defined in Section 3 of ERISA) committed any
     breach of any duty or responsibility imposed by ERISA in connection with
     which Cotter, any director, officer, or employee of Cotter or any Cotter
     Plan or related funding medium could be subject to any material liability
     under Title 1 of ERISA or a tax imposed by Section 4975 of the Code.
 
          (c) Each Cotter Plan intended to qualify under Section 401(a) of the
     Code has been determined by the Internal Revenue Service to so qualify
     after January 1, 1989, and each trust maintained pursuant thereto has been
     determined by the Internal Revenue Service to be exempt from taxation under
     Section 501 of the Code. Nothing has occurred since the date of the
     Internal Revenue Service's favorable determination letter that could
     adversely affect the qualification of the Cotter Plan and its related
     trust, except such adverse effects as would not in the aggregate constitute
     a Material Adverse Effect. Cotter and each ERISA Affiliate of Cotter have
     timely and properly applied for a written determination by the Internal
     Revenue Service on the qualification of each such Cotter Plan and its
     related trust under Section 401 (a) of the Code, as amended by the Tax
     Reform Act of 1986 and subsequent legislation enacted through the date
     hereof, and Section 501 of the Code.
 
          (d) All contributions or other amounts payable by Cotter or its
     subsidiaries as of the Effective Time with respect to each Cotter Plan and
     in respect of current or prior plan years have been or will be (prior to
     the Effective Time) either paid or accrued on the financial statements of
     Cotter contained in the SEC Reports in accordance with past practice and
     the recommended contribution in any actuarial report.
 
          (e) Cotter has provided or has caused to be provided a true and
     accurate summary to SCC of (i) all benefits, whether or not insured,
     provided by any Cotter Plan; (ii) insurance payments paid with respect to
     the five preceding plan years for all Cotter Plans, (iii) any benefit
     liabilities exceeding the assets of any Cotter Plan, and (iv) any
     completely or partially terminated Cotter Plan. Cotter is not aware of any
     reason why the Cotter Plans cannot be combined with the SCC Plans referred
     to in Section 4.10 below.
 
          (f) With respect to each Cotter Plan, (i) no prohibited transactions
     (as defined in Section 406 or 407 of ERISA or Section 4975 of the Code)
     have occurred for which a statutory exemption is not available and (ii) no
     reportable event (as defined in Section 4043 of ERISA) has occurred as to
     which a notice would be required to be filed with the Pension Benefit
     Guaranty Corporation.
 
          (g) Neither Cotter nor any ERISA Affiliate of Cotter has any liability
     or is threatened with any liability (whether joint or several) (i) for the
     termination of any single employer plan under Sections 4062 or 4064 of
     ERISA or any multiple employer plan under Section 4063 of ERISA, (ii) for
     any lien imposed under Section 302(f) of ERISA or Section 412(n) of the
     Code, (iii) for any interest payments required under Section 302 (e) of
     ERISA or Section 412 (m) of the Code, (iv) for any excise tax imposed by
     Sections 4971, 4972, 4975, 4976, 4977 or 4979 of the Code, (v) for any
     minimum funding contributions under Section 302(c) (11) of ERISA or Section
     412(c)(11) of the Code, (vi) to a fine under Section 502 of ERISA, (vii)
     for any transaction within the meaning of Section 4069 of ERISA, (viii) any
     multiple group withdrawal liability under Section 4063 of ERISA or (ix) any
     tax on reversion of qualified plan assets under Section 4980 of the Code,
     except in each case for such liabilities that would not in the aggregate
     have a Material Adverse Effect.
 
          (h) Cotter has not incurred any withdrawal liability with respect to
     any Multiemployer Plan within the meaning of Sections 4201 and 4204 of
     ERISA, and no liabilities exist with respect to withdrawals
 
                                      A-18
<PAGE>   121
 
     from any Multiemployer Plans which could subject Cotter to any controlled
     group liability under Section 4001 (b) of ERISA, except in each case for
     such liabilities that would not in the aggregate have a Material Adverse
     Effect.
 
          (i) All of the Cotter Plans, to the extent applicable, are in
     compliance with the continuation of group health coverage provisions
     contained in Section 4980B of the Code and Section 601 through 609 of
     ERISA, except for such instances of noncompliance which would not in the
     aggregate have a Material Adverse Effect.
 
          (j) Cotter has delivered copies of all employment and benefit
     contracts and arrangements for its employees in effect as of the date
     hereof.
 
          (k) There is no lien in favor of the PBGC on any assets of any Cotter
     Plan under Section 4068 of ERISA.
 
          (l) No multi-employer plan which includes any Cotter Plan is or has
     been in reorganization under Section 418(A) through (E) of the Code.
 
          (m) None of the participants in any Cotter Plan have made any health
     or welfare plan contribution in excess of the maximum amounts allowed
     therefor under the limits imposed by Sections 419 or 419A of the Code.
 
     5.11 Tax Matters. Cotter makes the following representations and warranties
with respect to tax matters.
 
          (a) Definitions. For purposes of this Section 5.11, the following
     definitions shall apply:
 
             (i) The term "Cotter Group" shall mean, individually and
        collectively, (A) Cotter and (B) any individual, trust, corporation,
        partnership or any other entity as to which Cotter is liable for Taxes
        incurred by such individual or entity either as a transferee, or
        pursuant to Treasury Regulations Section 1.1502-6, or pursuant to any
        other provision of federal, territorial, state, local or foreign law or
        regulations.
 
             (ii) The term "Taxes" shall mean all taxes, however denominated,
        including any interest, penalties or other additions to tax that may
        become payable in respect thereof, imposed by any federal, territorial,
        state, local or foreign government or any agency or political
        subdivision of any such government, which taxes shall include, without
        limiting the generality of the foregoing, all income or profits taxes
        (including, but not limited to, federal income taxes and state income
        taxes), payroll and employee withholding taxes, unemployment insurance,
        social security taxes, sales and use taxes, ad valorem taxes, excise
        taxes, franchise taxes, gross receipts taxes, business license taxes,
        occupation taxes, real and personal property taxes, stamp taxes,
        transfer taxes, workers' compensation, Pension Benefit Guaranty
        Corporation premiums and other governmental charges, and other
        obligations of the same or of a similar nature to any of the foregoing,
        which the Cotter Group is required to pay, withhold or collect.
 
             (iii) The term "Returns" shall mean all reports, estimates,
        declarations of estimated tax, information statements and returns
        relating to, or required to be filed in connection with, any Taxes,
        including information returns or reports with respect to backup
        withholding and other payments to third parties.
 
          (b) Returns Filed and Taxes Paid. (i) All Returns required to be filed
     by or on behalf of members of the Cotter Group have been duly filed on a
     timely basis and such Returns are true, complete and correct in all
     material respects, (ii) all Taxes shown to be payable on the Returns or on
     subsequent assessments with respect thereto have been paid in full on a
     timely basis, and (iii) no other Taxes, the payment of which would have a
     Material Adverse Effect, are payable by the Cotter Group with respect to
     items or periods covered by such Returns (whether or not shown on or
     reportable on such Returns) or with respect to any period prior to the
     Effective Time. Each member of the Cotter Group has withheld and paid over
     all Taxes required to have been withheld and paid over, except for such
     Taxes which the failure to withhold or pay over would not in the aggregate
     have a Material Adverse Effect on Cotter, and
 
                                      A-19
<PAGE>   122
 
     complied with all information reporting and backup withholding
     requirements, including maintenance of required records with respect
     thereto, in connection with amounts paid or owing to any employee,
     creditor, independent contractor, or other third party. There are no liens
     on any of the assets of any member of the Cotter Group with respect to
     Taxes, other than liens for Taxes not yet due and payable or for Taxes that
     a member of the Cotter Group is contesting in good faith through
     appropriate proceedings and for which appropriate reserves have been
     established.
 
          (c) Tax Reserves. The amount of Cotter's liability for unpaid Taxes
     for all periods ending on or before the date of this Agreement does not in
     the aggregate exceed the amount of the current liability accruals for Taxes
     (excluding reserves for deferred Taxes) reflected on the consolidated
     balance sheet of Cotter included in the Cotter SEC Report for the quarter
     ending closest to the date of this Agreement, and the amount of Cotter's
     liability for unpaid Taxes for all periods ending on or before the
     Effective Time shall not in the aggregate exceed the amount of the current
     liability accruals for Taxes (excluding reserves for deferred Taxes), as
     such accruals are reflected on the consolidated balance sheet of Cotter
     included in the Cotter SEC Report for the quarter ending closest to the
     Effective Time (plus additions thereto accrued through the Effective Time
     which are consistent with in the ordinary course), except in each case for
     any excess which does not have a Material Adverse Effect on Cotter.
 
          (d) Consolidated Returns Furnished. SCC has been furnished by Cotter
     true and complete copies of (i) income tax audit reports, statements of
     deficiencies, closing or other agreements received by the Cotter Group or
     on behalf of the Cotter Group relating to federal income taxes, and (ii)
     all federal income tax returns for the Cotter Group, in each case for all
     periods ending on and after June 30, 1993. Cotter has never been a member
     of an affiliated group filing consolidated returns other than a group of
     which Cotter was the common parent.
 
          (e) Tax Deficiencies; Audits; Statutes of Limitations. No deficiencies
     exist or have been asserted (either in writing or verbally, formally or
     informally) or are expected to be asserted with respect to Taxes of the
     Cotter Group that would cause Cotter's reserves for taxes to be understated
     by an amount which would have a Material Adverse Effect on Cotter. No tax
     returns of the Cotter Group are currently under audit, and no waiver or
     extension of the statute of limitations is in effect with respect to any
     tax returns.
 
          (f) Tax Sharing Agreements. Cotter is not (nor has it ever been) a
     party to any tax sharing agreement.
 
          (g) Special Tax Status. Cotter operates as a cooperative organization
     under Subchapter T of the Code and is not aware of any reason why, after
     the Effective Time of the Merger, TruServ will not continue to so operate.
 
     5.12 Compliance With Applicable Law. Except as disclosed in the Cotter SEC
Reports filed prior to the date of this Agreement, Cotter and each of its
subsidiaries holds all licenses, franchises, permits, variances, exemptions,
orders, approvals and authorizations necessary for the lawful conduct of its
business under and pursuant to, and the business of each of Cotter and its
subsidiaries is not being conducted in violation of, any provision of any
federal, state, local or foreign statute, law, ordinance, rule, regulation,
judgment, decree, order, concession, grant, franchise, permit or license or
other governmental authorization or approval applicable to Cotter or any of its
subsidiaries, except to the extent that the failure or violation would not in
the aggregate have a Material Adverse Effect.
 
     5.13 Subsidiaries. Exhibit 5.13 hereto lists all the subsidiaries of Cotter
as of the date of this Agreement and indicates for each such subsidiary the
jurisdiction of incorporation or organization, its capitalization and share
ownership.
 
     5.14 Interested Party Transactions. Neither Cotter nor any of its
subsidiaries is indebted to any director, officer, employee or agent of Cotter
or any of its subsidiaries (except for amounts due as normal salaries and
benefits and in reimbursement of ordinary expenses), and no such person is
indebted to Cotter or any of its subsidiaries, except for amounts the failure of
which to pay or collect would not have a Material Adverse Effect.
 
                                      A-20
<PAGE>   123
 
     5.15 Labor and Employment Matters.
 
          (a) Except for such matters that would not in the aggregate have a
     Material Adverse Effect, Cotter is and its subsidiaries are and have been
     in compliance with all applicable laws respecting employment and employment
     practices, terms and conditions of employment and wages and hours and are
     not engaged in and have not engaged in any unfair labor practice.
 
          (b) Except for benefits provided under agreements and plans described
     in the Cotter SEC Reports or the Cotter Disclosure Schedule, in the event
     of termination of the employment of any officers, directors, employees or
     agents of Cotter or any of its subsidiaries, neither Cotter, any of its
     subsidiaries, Cotter, TruServ, nor any other subsidiaries of Cotter, will
     pursuant to any agreement or by reason of anything done prior to the
     Effective Time by Cotter or any of its subsidiaries be liable to any of
     said officers, directors, employees or agents for so-called "severance pay"
     or any other similar payments or benefits, including, without limitation,
     postemployment healthcare (other than pursuant to COBRA) or insurance
     benefits.
 
     5.16 Insurance. As of the date hereof, Cotter and each of its subsidiaries
are insured by insurers reasonably believed by Cotter to be of recognized
financial responsibility against such losses and risks and in such amounts as
are customary in the businesses in which they are engaged.
 
     5.17 Contracts with Physicians, Hospitals, HMOs and Third Party
Providers. Cotter has made available to representatives of SCC a list of all
outstanding agreements between Cotter or any of its subsidiaries and any
third-party health care provider that is material to its business.
 
     5.18 Environmental Protection.
 
          (a) To the knowledge of Cotter and its subsidiaries, none of Cotter,
     Cotter's subsidiaries or any Cotter Property (as defined in subsection (d)
     below) is or has been in violation of any Environmental Laws, the violation
     of which would have a Material Adverse Effect on TruServ.
 
          (b) Neither Cotter nor any of its subsidiaries has reported any, or
     has had knowledge of any circumstances giving rise to any reporting
     requirement under applicable Environmental Laws as to any, spills or
     releases of any Hazardous Material, nor has Cotter or any of its
     subsidiaries received any notices of spills or releases of Hazardous
     Materials, the consequences of which would have a Material Adverse Effect
     on TruServ.
 
          (c) To the knowledge of Cotter, there is no proceeding or
     investigation pending or threatened by any governmental entity or other
     person with respect to the presence of Hazardous Material on Cotter
     Properties or the migration thereof from or to other property. Neither
     Cotter nor any of its subsidiaries has ever been required by any
     governmental entity to treat, clean up, or otherwise dispose of, remove or
     neutralize any Hazardous Material from or on any Cotter Property.
 
          (d) Neither Cotter, any current or former subsidiary of Cotter, nor to
     Cotter's knowledge, any other person, has engaged in any activity that
     might reasonably be expected to involve the generation, use, manufacture,
     treatment, transportation, storage in tanks or otherwise, or disposal of
     Hazardous Material on or from any property that Cotter or any of its
     current or former subsidiaries now owns or leases or has previously owned
     or leased or in which Cotter or any such subsidiary now holds or has
     previously held any security interest, mortgage, or other lien or interest
     ("Cotter Property") which generation, use, manufacture, treatment,
     transportation, storage or disposal would in the aggregate have a Material
     Adverse Effect, and there is no failure to obtain any required permits or
     approvals of any governmental entity or violation of any terms or
     conditions of such permits, or any other violation of Environmental Laws
     other than those that would not have a Material Adverse Effect. There are
     no pending, or to Cotter's knowledge, threatened claims or investigations
     relating to any of the foregoing.
 
          (e) To the knowledge of Cotter, there are no substances or conditions
     in or on Cotter Property which may support claims or causes of action under
     any applicable Environmental Law, which would, if adversely determined have
     a Material Adverse Effect on TruServ.
 
                                      A-21
<PAGE>   124
 
          (f) For purposes of this Section 5.18, the term "Material Adverse
     Effect" as defined in Section 10.12 hereof also includes (i) any material
     injunction or criminal action or proceeding against or involving Cotter and
     (ii) any requirement that executive officers of Cotter or SCC be subjected
     to a consent decree or become individually involved in any proceeding in
     clause (i) above.
 
     5.19 Intellectual Property Rights.
 
          (a) Section 5.19(A) of the Cotter Disclosure Schedule sets forth an
     accurate and complete list of all (i) patents, applications for patents,
     registrations of trademarks (including service marks) and applications
     therefor and registrations of copyrights and applications therefor that are
     owned by Cotter or any of Cotter's subsidiaries; (ii) other material
     Intellectual Property Rights (as defined below) that are owned by Cotter or
     Cotter's subsidiaries; (iii) unexpired licenses (other than to present or
     former Cotter Members) relating to Cotter Intellectual Property Rights (as
     defined below) that have been granted to or by Cotter or any of Cotter's
     subsidiaries; and (iv) other material agreements relating to Intellectual
     Property Rights.
 
          (b) As used in this Agreement, the term "Intellectual Property Rights"
     means intellectual property rights, including, without limitation, patents,
     patent applications, patent rights, trademarks, trademark applications,
     trade names, service marks, service mark applications, copyrights,
     copyright applications, publication rights, computer programs and other
     computer software (including source codes and object codes), inventions,
     know-how, trade secrets, technology, proprietary processes and formulae. As
     used in this Agreement, the term "Cotter Intellectual Property Rights"
     means all Intellectual Property Rights that are part of the conduct of the
     business of Cotter.
 
          (c) Cotter and Cotter's subsidiaries collectively own and have the
     right to use, and to license others to use, all Cotter Intellectual
     Property Rights, free and clear of, and without liability under, all claims
     and rights of third parties.
 
          (d) Neither Cotter nor any of Cotter's subsidiaries (i) is infringing
     in the conduct of Cotter's business, and the execution, delivery and
     performance of this Agreement by Cotter, and the consummation by Cotter of
     the transactions contemplated hereby, will not infringe, any right or
     claimed right of any other party with respect to any Intellectual Property
     Rights known to Cotter, or (ii) has knowledge of any alleged or claimed
     infringement by any product or process manufactured, used, sold or under
     development by or for Cotter or Cotter's subsidiaries in the conduct of
     their business.
 
     5.20 Real Property.
 
          (a) Section 5.20(A) of the Cotter Disclosure Schedule lists all of the
     real property owned or currently used by Cotter or any subsidiary in the
     course of its business (the "Cotter Real Property"). Section 5.20(a) of the
     Cotter Disclosure Schedule also lists all material real property owned or
     used by Cotter in the course of Cotter's business at any time since
     December 30, 1993, other than Cotter's Real Properly.
 
          (b) All Cotter Real Property, including without limitation, all
     buildings, structures, fixtures and other improvements thereon, is in all
     material respects suitable and adequate for the uses for which it is
     currently devoted. Cotter has good and marketable title in fee simple
     absolute to Cotter Real Property indicated on Section 5.20(a) of the Cotter
     Disclosure Schedule to be owned by it, and to the buildings, structures and
     improvements thereon, and a valid leasehold interest in all other Cotter
     Real Property, in each case free and clear of all material claims, liens or
     encumbrances.
 
     5.21 Complete Copies of Requested Documents. Cotter has delivered or made
available (through public sources or directly) true and complete copies of each
document that has been reasonably requested by SCC or its counsel in connection
with their legal and accounting review of Cotter and its subsidiaries.
 
     5.22 Representations Complete. None of the representations or warranties
made by Cotter herein or in any Schedule hereto, including the Cotter Disclosure
Schedule, or certificate furnished by Cotter pursuant to this Agreement, or the
Cotter SEC Reports, contain or will contain at the Effective Time any untrue
statement of a material fact or omits or will omit at the Effective Time to
state any material fact necessary in
 
                                      A-22
<PAGE>   125
 
order to make the statements contained herein or therein, in light of the
circumstances under which they were made, not misleading. To the extent such
representations permit omissions of items otherwise required to be disclosed
because they are not material or do not or would not have a Material Adverse
Effect on Cotter, such omissions in the aggregate would not and do not have a
Material Adverse Effect on Cotter.
 
     5.23 Certain Employee Benefit Plans Matters. It is Cotter's present intent
to provide to those employees of SCC and its subsidiaries immediately prior to
the Effective Time who continue in such capacity immediately thereafter,
employee benefit programs that in the aggregate are generally not less favorable
to such employees than those being provided to Cotter's employees at the
Effective Time. All such qualified benefit programs are fully funded and able to
accept new participants. To the extent the Cotter employee benefit programs
provide medical or dental benefits after the Effective Time, Cotter shall cause
all pre-existing condition exclusions and actively at work requirements to be
waived, and Cotter shall provide that any expenses incurred on or before the
Effective Time shall be taken into account under the Cotter employee benefit
programs for purposes of satisfying the applicable deductible, coinsurance and
maximum out-of-pocket provisions for such employees and their covered
dependents. Cotter currently expects that it will cause the merger of SCC's 401
(k) Plan with Cotter's 401 (k) Plan after the Merger. Cotter currently expects
to make its two non-qualified benefit plans for its senior executives available
to those persons serving in equivalent positions with SCC immediately prior to
the Effective Time.
 
     5.24 Share Ownership. As of the date hereof, to Cotter's knowledge there
are no stockholders with beneficial ownership (as defined in the Exchange Act)
of more than 5% of the Cotter Stock.
 
                                   ARTICLE VI
 
                     CONDUCT OF BUSINESS PENDING THE MERGER
 
     6.1 Conduct of Business by SCC and Cotter Pending the Merger. During the
period from the date of this Agreement and continuing until the Effective Time,
except as set forth in this Agreement, as agreed to in writing by the other
party hereto or as set forth in Section 6.1 of the SCC Disclosure Schedule or
Cotter Disclosure Schedule, Cotter and SCC shall conduct their respective
business in the ordinary, normal and usual course, consistent with past
practices. Without in any way limiting the foregoing,
 
          (a) Neither Cotter nor SCC (i) shall make any amendment to its Bylaws
     or Articles of Incorporation; (ii) change or agree to change its
     capitalization as of the date hereof; (iii) dispose of any Intellectual
     Property Rights; (iv) enter into any operating leases as lessor in excess
     of an aggregate of $750,000 per year and for more than five (5) years; (v)
     discharge or satisfy any claim, liability or obligation in excess of $3
     million in any one case or $3 million in the aggregate; or (vi) materially
     reduce the amount of any material insurance coverage provided by existing
     insurance policies;
 
          (b) SCC shall use its best efforts to (i) preserve intact the business
     organization of SCC and its subsidiaries and to keep available the services
     of its and its subsidiaries' present officers and key employees; (ii)
     preserve the goodwill of those having business relationships with it and
     its subsidiaries; (iii) pay and cause its subsidiaries to pay debts and
     taxes when due subject to good faith disputes thereof, and pay or perform
     other obligations when due; and (iv) give all notices and other information
     required to be given to the employees of SCC, any collective bargaining
     unit representing any group of employees of SCC, and any applicable
     government authority under the WARN Act, the National Labor Relations Act,
     the Code, the Consolidated Omnibus Budget Reconciliation Act, and other
     applicable law in connection with the transactions provided for in this
     Agreement;
 
          (c) Cotter shall use its best efforts to (i) preserve intact the
     business organization of Cotter and its subsidiaries and to keep available
     the services of its and its subsidiaries' present officers and key
     employees; (ii) preserve the goodwill of those having business
     relationships with it and its subsidiaries; (iii) pay and cause its
     subsidiaries to pay debts and taxes when due subject to good faith disputes
     thereof, and pay or perform other obligations when due; and (iv) give all
     notices and other information required to be given by any applicable law in
     connection with the transactions provided for in this Agreement;
 
                                      A-23
<PAGE>   126
 
          (d) Neither Cotter nor SCC nor any of their respective subsidiaries
     shall (i) acquire or agree to acquire by merging or consolidating with, or
     by purchasing a substantial portion of the assets of, or by any other
     manner, any business or any corporation, partnership, association or other
     business organization or division thereof; (ii) make or change any material
     election in respect of Taxes, adopt or change any accounting method in
     respect of Taxes, file any material Return or any amendment to a material
     Return (except as required by law), enter into any closing agreement,
     settle any claim or assessment in respect of Taxes, or consent to any
     extension or waiver of the limitation period applicable to any claim or
     assessment in respect to Taxes; (iii) revalue any of its assets, including
     without limitation, writing down the value of inventory or writing off
     notes or accounts receivable; or change its fiscal year or its methods of
     accounting in effect at June 30, 1996, except as required by generally
     accepted accounting principles as concurred in by such party's independent
     auditors; or (iv) make any material change in its accounting principles;
 
          (e) During the time between the execution of this Agreement and the
     Effective Time, the separate pre-merger methodologies of computing,
     determining the payment date and distributing patronage dividends of each
     of the constituent corporations for their respective members shall be
     maintained; and
 
          (f) SCC shall not purchase or dispose of any material long term
     assets.
 
     6.2 Compensation Plans. During the period from the date of this Agreement
and continuing until the Effective Time, SCC agrees as to itself and its
subsidiaries that it will not, without the prior written consent of Cotter
(except as required by applicable law or pursuant to existing contractual
arrangements or solely to the extent necessary to make compensation increases in
the ordinary course of business consistent with past practices or make available
existing benefit arrangements to new or promoted employees in the ordinary
course of business consistent with past practice): (a) enter into, adopt or
amend any bonus, profit sharing, compensation, stock option, pension,
retirement, deferred compensation. employment, severance or other employee
benefit plan, agreement, trust, plan, fund or other arrangement between SCC and
one or more of its officers, directors or employees (collectively, "Compensation
Plans"), (b) institute any new employee benefit, welfare program or Compensation
Plan, (c) make any change in any Compensation Plan or other employee welfare or
benefit arrangement or enter into any written employment or similar agreement or
arrangement with any employee, or (d) enter into or renew any contract,
agreement, commitment or arrangement providing for the payment to any director,
officer or employee of compensation or benefits contingent, or the terms of
which are materially altered in favor of such individual, upon the occurrence of
any of the transactions contemplated by this Agreement.
 
     6.3 Current Information. From the date of this Agreement to the Effective
Time, each party will cause one or more of its designated representatives to
confer on a regular and frequent basis (not less than semimonthly) with
representatives of the other party and to report the general status of its
ongoing operations and to deliver to each other (not less than quarterly)
unaudited consolidated balance sheets and related consolidated statements of
income, changes in stockholders equity and changes in financial position for the
period since the last such report. Each party will promptly notify the other of
any material change in the normal course of its or its subsidiaries' business or
in its or its subsidiaries' properties.
 
     6.4 Letters of SCC's and Cotter's Auditors. SCC shall use all reasonable
efforts to cause to be delivered to Cotter a letter of C&L and Cotter shall use
all reasonable efforts to cause to be delivered to SCC a letter of Ernst & Young
LLP ("E&Y"), Cotter's independent auditors, each such letter dated a date within
two business days before the date on which the Registration Statement shall
become effective and addressed to Cotter or SCC, as applicable, in form and
substance reasonably satisfactory to such recipient, and in scope and substance
consistent with applicable professional standards for letters delivered by
independent public accountants in connection with registration statements
similar to the Registration Statement. Each of SCC and Cotter shall use
reasonable efforts to cause to be delivered to the other an update, dated the
Closing Date, of the letter of its independent auditors described in the
preceding sentence.
 
     6.5 Advice of Changes; Government Filings. Each party shall confer on a
regular and frequent basis with the other, report on operational matters and
shall promptly advise the other both orally and in writing of any change or
event having, or which, insofar as can reasonably be foreseen, could have, a
Material Adverse Effect on such party or which would cause or constitute a
material breach of any of the representations, warranties or
 
                                      A-24
<PAGE>   127
 
covenants of such party contained herein. Cotter and SCC shall make all UFOC
filings, file all reports required to be filed by each of them with the SEC
between the date of this Agreement and the Effective Time and shall deliver to
the other party copies of all such reports promptly after the same are filed.
Except where prohibited by applicable statutes and regulations, and subject to
Section 7.1 hereof, each party shall promptly provide the other (or its counsel)
with copies of all other filings made by such party with any state or federal
government entity in connection with this Agreement or the transactions
contemplated hereby.
 
     6.6 New Franchises. Nothing herein contained shall restrict the ability of
either party to add new members and/or enter into licensing of additional retail
programs, consistent with historical practice.
 
                                  ARTICLE VII
 
                             ADDITIONAL AGREEMENTS
 
     7.1 Access and Information.
 
          (a) SCC and Cotter and their respective subsidiaries shall each afford
     to the other and to the other's financial advisors, legal counsel,
     accountants, consultants and other representatives access during normal
     business hours throughout the period from the date hereof to the Effective
     Time to all of its books, records, properties, facilities, personnel
     commitments and records (including but not limited to Returns) and, during
     such period, each shall furnish promptly to the other all information
     concerning its business, properties and personnel as such other party may
     reasonably request. No investigation pursuant to this Section 7.1 shall
     affect any representations or warranties made herein or the conditions to
     the obligations of the respective parties to consummate the Merger.
 
          (b) All information furnished by SCC to Cotter or furnished by Cotter
     to SCC pursuant hereto shall be treated as the sole property of the party
     furnishing the information until consummation of the Merger contemplated
     hereby. The parties will hold any such information which is nonpublic in
     confidence.
 
          (c) SCC and Cotter and their respective subsidiaries shall each afford
     to the other and its representatives the opportunity to perform such due
     diligence with respect to environmental matters as it may determine,
     including without limitation such Phase I and Phase II and other
     investigations and examinations as each of them deems necessary or
     desirable.
 
          (d) Prior to the Effective Time, SCC will perform a physical inventory
     and deliver a true, accurate and complete copy thereof.
 
     7.2 No Solicitation of Transactions. Except as noted on Section 7.2 of the
SCC Disclosure Schedule or Section 7.2 of the Cotter Disclosure Schedule, from
the date hereof until the earlier of termination of this Agreement or
consummation of the Merger, neither SCC nor Cotter nor any of their subsidiaries
will, directly or indirectly, whether through any director, officer, employee,
financial advisor, legal counsel, accountant, other agent or representative (as
used in this Section 7.2, "Affiliates") or otherwise, (a) initiate, solicit or
encourage, or take any other action to facilitate any inquiries or the making of
any proposal with respect to, or (b) except to the extent required in the
exercise of the fiduciary duties of its Board of Directors under applicable law
as advised by independent counsel in connection with an unsolicited proposal,
engage or participate in negotiations concerning, provide any nonpublic
information or data to, or have any discussions with, any person other than a
party hereto or their affiliates relating to, any (i) acquisition, (ii) tender
offer (including a self-tender offer), (iii) exchange offer, (iv) merger, (v)
consolidation, (vi) acquisition of beneficial ownership of (or the right to vote
securities representing) 10% or more of the total voting power of such entity or
any of its subsidiaries, (vii) dissolution, (viii) business combination, (ix)
purchase of all or any significant portion of the assets or any division of (or
any equity interest in) such entity or any subsidiary, or (x) any similar
transaction other than the Merger (such proposals, announcements, or
transactions being referred to as "Acquisition Proposals"). Each party will
notify the other orally (within one business day) and in writing (as promptly as
practicable) if any such Acquisition Proposals (including the identity of the
persons
 
                                      A-25
<PAGE>   128
 
making such proposals and, subject to the fiduciary duties of its Board of
Directors, the terms of such proposals) are received and furnish a copy of any
written proposal relating thereto.
 
     7.3 Registration Statement. As promptly as practicable after resolving SEC
comments on the preliminary Joint Proxy Statement/Prospectus, Cotter and SCC
shall cooperate and use reasonable efforts to have the Registration Statement
declared effective. Cotter shall also use reasonable efforts to take any action
required to be taken under state securities or blue sky laws in connection with
the issuance of the shares of TruServ Stock pursuant hereto. SCC shall furnish
Cotter with all information concerning SCC and the holders of its capital stock
and shall take such other action as Cotter may reasonably request in connection
with such Registration Statement and issuance of shares of TruServ Stock.
 
     7.4 Joint Proxy Statement: Stockholder Approval. Each of SCC and Cotter,
acting through their respective Boards of Directors, shall, in accordance with
applicable law and their respective Certificates or Articles of Incorporation
and By-Laws:
 
          (a) promptly and duly call, give notice of, convene and hold as soon
     as practicable following the date upon which the Registration Statement
     becomes effective a meeting of its stockholders for the purpose of voting
     to approve and adopt this Agreement and shall use its best efforts, except
     to the extent required in the exercise of the fiduciary duties of the Board
     of Directors of SCC or Cotter, as applicable, under applicable law as
     advised by independent counsel, to obtain such stockholders approval;
 
          (b) except to the extent required in the exercise of the fiduciary
     duties of the Board of Directors of SCC or Cotter, as applicable, under
     applicable law as advised by independent counsel, recommend approval and
     adoption of this Agreement by the stockholders of SCC or Cotter, as
     applicable, and include in the Joint Proxy Statement such recommendations,
     and take all lawful action to solicit such approvals.
 
     In addition, Cotter shall present to its stockholders such increase in
authorized Cotter Stock as may be necessary to consummate the transactions
contemplated hereby for the stockholders' approval. The vote of Cotter
stockholders required to approve this Agreement shall be the favorable vote of a
majority of the shares of outstanding capital stock of Cotter entitled to vote
thereon, and the vote of Cotter stockholders required to approve the increase in
authorized Cotter Stock shall be the favorable vote of a majority of the shares
of outstanding capital stock of Cotter entitled to vote thereon.
 
     As promptly as practicable, the parties shall prepare and file with the SEC
a preliminary Joint Proxy Statement and, after consultation with each other,
respond to any comments of the SEC with respect to the preliminary Joint Proxy
Statement and cause the definitive Joint Proxy Statement to be mailed to SCC and
Cotter stockholders. Whenever any event occurs which should be set forth in an
amendment or a supplement to the Joint Proxy Statement or any filing required to
be made with the SEC, each party will promptly inform the other and will
cooperate in filing with the SEC and/or mailing to stockholders such amendment
or supplement. The Joint Proxy Statement, and all amendments and supplements
thereto, shall comply in all material respects with applicable law and be in
form and substance satisfactory to Cotter and SCC.
 
     7.5 Post Merger Signage, Etc. After the Effective Time of the Merger,
members of TruServ shall continue to conduct their businesses under the True
Value, SERVISTAR or Coast to Coast names and marks (or other affiliated names
and marks) used by such members immediately prior to the Effective Time, unless
use of a different name or mark is permitted by TruServ. Members of TruServ
shall be permitted, to the extent determined by TruServ to be feasible and
practical, to cross order merchandise manufactured or bearing any of the names
utilized by Cotter or SCC prior to the Merger and attendant services and systems
necessary thereto, provided however that use of each retail program's trade
labels for paint, mowers and outdoor power equipment will be limited to Members
either previously associated with that retail program or, if a new Member,
electing to affiliate with that retail program.
 
     7.6 Store Competition. SCC and Cotter acknowledge that in certain areas,
there will be both Cotter and SCC stores operating after the Effective Time of
the Merger and specifically acknowledge that none of such competing stores will
be required to relocate, terminate or otherwise alter or amend their businesses,
as a result of the Merger.
 
                                      A-26
<PAGE>   129
 
     7.7 Antitrust Laws. As promptly as practicable, SCC and Cotter shall make
all filings and submissions under the HSR Act as may be reasonably required to
be made in connection with this Agreement and the transactions contemplated
hereby. Subject to Section 7.1 hereof, SCC will furnish to Cotter, and Cotter
will furnish to SCC, such information and assistance as the other may reasonably
request in connection with the preparation of any such filings or submissions.
Subject to Section 7.1 hereof, SCC will provide Cotter, and Cotter will provide
SCC, with copies of all correspondence, filings or communications (or memoranda
setting forth the substance thereof) between such party or any of its
representatives, on the one hand, and any governmental agency or authority or
members of their respective staffs, on the other hand, with respect to this
Agreement and the transactions contemplated hereby, except to the extent that
Cotter or SCC is advised by independent counsel that the provision of such
information would be inadvisable under applicable antitrust laws.
 
     7.8 Takeover Statutes. If any Takeover Statute shall become applicable to
the transaction contemplated hereby, SCC and the members of the Board of
Directors of SCC shall grant such approvals and take such actions as are
necessary so that the Merger and the transactions contemplated hereby may be
commenced as promptly as practicable in the terms contemplated hereby and
otherwise act to eliminate or minimize the effects of such statute or regulation
in the transaction contemplated hereby, except, in each such case, as would not
be consistent with the fiduciary obligations of the Board of Directors as
determined by independent counsel.
 
     7.9 Director and Officer Indemnification Etc. Cotter agrees that for acts
occurring prior to the Effective Time, all rights to indemnification and
advancement of expenses existing in favor of the directors and officers of SCC
(the "Indemnified Parties") under the provisions existing on the date hereof of
the Articles of Incorporation, Bylaws and indemnification agreements of SCC and
its current and former subsidiaries shall survive the Effective Time, and Cotter
agrees to indemnify and advance expenses to the Indemnified Parties to the full
extent required or permitted under the provisions existing on the date hereof of
SCC's Articles of Incorporation and Bylaws and indemnification agreements of
SCC. The provisions of this Section 7.9 shall be binding on Cotter's successors
and assigns.
 
     7.10 Public Announcements. The initial press release relating to this
Agreement shall be a joint press release and thereafter, so long as this
Agreement is in effect, Cotter and SCC agree that they will each obtain the
approval of the other party prior to issuing any press release or any other
written communication (including any written communication to employees) and
that they will use their best efforts to consult with one another before
otherwise making any public statement or responding to any press inquiry with
respect to this Agreement or the transactions contemplated hereby, except as may
be required by law, any governmental agency or in connection with any lawsuit or
legal process in connections with this Agreement or the transactions
contemplated hereby.
 
     7.11 Expenses. If the Merger is consummated, TruServ will pay up to $2
million of SCC's particular and peculiar expenses incurred in connection
therewith. If the Merger is not consummated, all costs and expenses incurred in
connection with this Agreement and the transactions contemplated hereby shall be
paid by the party or parties incurring such expenses, except that Cotter and SCC
shall share equally the expenses incurred in connection with filings under the
HSR Act, printing and mailing the Joint Proxy Statement, all aspects of the
Registration Statement, including any registration or filing fees relating
thereto, both federal and state, the investment banking fee of William Blair &
Company, LLC, the human resources consulting fee of Towers, Perrin, and any
other expenses incurred for the mutual benefit of both parties to the
transaction.
 
     7.12 Additional Agreements.
 
          (a) Subject to the terms and conditions herein provided, each of the
     parties hereto agrees to use all reasonable efforts to take, or cause to be
     taken, all actions and to do, or cause to be done, all things necessary,
     proper or advisable under applicable laws and regulations to consummate and
     make effective the transactions contemplated by this Agreement, including
     using all reasonable efforts to obtain all necessary waivers, consents and
     approvals, and to effect all necessary registrations and filings.
 
                                      A-27
<PAGE>   130
 
          (b) Cotter and SCC each will cooperate with one another and use all
     reasonable efforts to prepare all necessary documentation to effect
     promptly all necessary filings and to obtain all necessary permits,
     consents, approvals, orders and authorizations of or any exemptions by, all
     third parties and governmental bodies necessary to consummate the
     transactions contemplated by this Agreement.
 
          (c) Each party will keep the other party apprised of the status of any
     inquiries made of such party by the Department of Justice, the Federal
     Trade Commission, the SEC, or any other governmental agency or authority or
     members of their respective staffs with respect to this Agreement or the
     transactions contemplated herein.
 
          (d) If at any time after the Effective Time, any further assignments
     or assurances in law or any other things are necessary or desirable to vest
     or to perfect or confirm of record in TruServ the title to any property or
     rights of SCC, or otherwise to carry out the provisions of this Agreement,
     the officers and directors of TruServ are hereby authorized and empowered
     on behalf of SCC, in the name of and on behalf of SCC, to execute and
     deliver any and all things necessary or proper to vest or to perfect or
     confirm title to such property or rights in TruServ, and otherwise to carry
     out the purposes and provisions of this Agreement.
 
     7.13 FIRPTA. SCC shall, prior to the Effective Time, provide Cotter with a
properly executed Foreign Investment and Real Property Tax Act of 1980
("FIRPTA") Notification Letter which states that shares of capital stock of SCC
do not constitute "United States real property interests" under Section 897(c)
of the Code, for purposes of satisfying Cotter's obligations under Treasury
Regulation Section 1.1445-2(c) (3). In addition, simultaneously with delivery of
such Notification Letter, SCC shall have provided Cotter, as agent for SCC, a
form of notice to the Internal Revenue Service in accordance with the
requirements of Treasury Regulation Section 1.897-2(h)(2) along with written
authorization for Cotter to deliver such notice form to the Internal Revenue
Service on behalf of SCC upon the Closing of the Merger.
 
                                  ARTICLE VIII
 
                    CONDITIONS TO CONSUMMATION OF THE MERGER
 
     8.1 Conditions to Each Party's Obligation to Effect the Merger. The
respective obligations of each party to effect the Merger shall be subject to
the satisfaction at or prior to the Effective Time of the following conditions,
any one of which may be waived by both SCC and Cotter:
 
          (a) Any waiting period applicable to the consummation of the Merger
     under the HSR Act shall have expired or been terminated.
 
          (b) The Registration Statement shall have become effective in
     accordance with the provisions of the Securities Act, and shall be
     effective at the Effective Time, and no stop order suspending effectiveness
     of the Registration Statement shall have been issued, no action, suit,
     proceedings or investigation by the SEC to suspend the effectiveness
     thereof shall have been initiated and be continuing, and all necessary
     approvals under state securities laws relating to the issuance of the
     TruServ Stock to be issued to SCC stockholders in connection with the
     Merger shall have been received.
 
          (c) This Agreement and the transactions contemplated hereby shall have
     been approved and adopted (i) by the favorable vote of a majority of the
     votes cast by the holders of each class or series of shares of outstanding
     capital stock of SCC entitled to vote thereon at a stockholders meeting at
     which a quorum is present in accordance with the PBCL, and (ii) by the
     favorable vote of a majority of the shares of outstanding capital stock, or
     where applicable, classes thereof, of Cotter entitled to vote thereon.
 
          (d) No preliminary or permanent injunction or other order by any
     federal, state or foreign court of competent jurisdiction which prohibits
     the consummation of the Merger shall have been issued and remain in effect.
     No statute, rule, regulation, executive order, stay, decree, or judgment
     shall have been enacted, entered, issued, promulgated or enforced by any
     court or governmental authority which prohibits or restricts the
     consummation of the Merger. Other than the filing of the Articles and
     Certificate of Merger with the Secretaries of State of Delaware and
     Pennsylvania, all authorizations, consents, orders or
 
                                      A-28
<PAGE>   131
 
     approvals of, or declarations or filings with, and all expirations of
     waiting periods imposed by, any governmental entity (all of the foregoing,
     "Consents") which are necessary for the consummation of the Merger, other
     than Consents the failure to obtain which would not materially, adversely
     affect the consummation of the Merger or in the aggregate have a Material
     Adverse Effect on TruServ and its subsidiaries, taken as a whole, shall
     have been filed, occurred or been obtained (all such permits, approvals,
     filings and consents and the lapse of all such waiting periods being
     referred to as the "Requisite Regulatory Approvals") and all such Requisite
     Regulatory Approvals shall be in full force and effect. Cotter shall have
     received all state securities or blue sky permits and other authorizations
     necessary to issue the shares of TruServ Stock in exchange for the shares
     of SCC Stock and to consummate the Merger.
 
          (e) There shall not be any action taken, or any statute, rule,
     regulation or order enacted, entered, enforced or deemed applicable to the
     Merger, by any federal or state governmental entity which, in connection
     with the grant of a Requisite Regulatory Approval, imposes any condition or
     restriction upon TruServ or its subsidiaries (or, in the case of any
     disposition of assets required in connection with such Requisite Regulatory
     Approval, upon Cotter or its subsidiaries or SCC or its subsidiaries),
     including, without limitation, requirements relating to the disposition of
     assets, which in any such case would so materially adversely impact the
     economic or business benefits of the transactions contemplated by this
     Agreement as to render inadvisable the consummation of the Merger.
 
          (f) The parties have a received a letter from William Blair & Company
     to the effect that, based upon and subject to certain assumptions, it is
     their opinion as investment bankers that as of the date of such letter, the
     exchange of TruServ Stock for SCC Stock is fair from a financial point of
     view to the holders of such Cotter Stock and SCC Stock.
 
          (g) SCC shall have received a favorable IRS private letter ruling to
     the effect that the proposed Merger will comply with the continuity of
     interest requirements for a tax free reorganization under Section 368 of
     the Code.
 
     8.2 Conditions to Obligation of SCC to Effect the Merger. The obligation of
SCC to effect the Merger shall be further subject to the satisfaction at or
prior to the Effective Time of the following additional conditions, which may be
waived by SCC:
 
          (a) Cotter shall have performed in all material respects its
     obligations under this Agreement required to be performed by it at or prior
     to the Effective Time and the representations and warranties of Cotter
     contained in this Agreement shall be true and correct in all material
     respects at and as of the Effective Time as if made at and as of such time,
     except as contemplated by this Agreement, and SCC shall have received a
     certificate of the President or an Executive Vice President of Cotter as to
     the satisfaction of this condition.
 
          (b) SCC shall have received the opinion, dated the Closing Date, of
     Arnstein & Lehr, counsel for Cotter, covering the matters set forth in
     Exhibit 8.2 (b).
 
          (c) There shall not have occurred following the date of this Agreement
     and prior to the Closing Date any change, or any event involving a
     prospective change, in Cotter's business assets, financial condition or
     results of operation which has had, or is reasonably likely to have, in the
     aggregate a Material Adverse Effect (other than as a result of changes or
     proposed changes in federal or state health care (including health care
     reimbursement) laws or regulations of general applicability or
     interpretations thereof, changes in generally accepted accounting
     principles and changes that could, under the circumstances, reasonably have
     been anticipated in light of disclosures made in writing by Cotter to SCC
     prior to the execution of this Agreement).
 
          (d) The results of any environmental investigation performed by SCC
     pursuant to Section 7.1(c) shall not have revealed any condition likely to
     have a Material Adverse Effect on TruServ.
 
                                      A-29
<PAGE>   132
 
     8.3 Conditions to Obligation of Cotter to Effect the Merger. The obligation
of Cotter to effect the Merger shall be further subject to the satisfaction at
or prior to the Effective Time of the following additional conditions, which may
be waived by Cotter:
 
          (a) SCC shall have performed in all material respects its obligations
     under this Agreement required to be performed and complied with by it at or
     prior to the Effective Time and the representations and warranties of SCC
     contained in this Agreement shall be true and correct in all material
     respects at and as of the Effective Time as if made at and as of such time,
     except as contemplated by this Agreement, and Cotter shall have received a
     Certificate of the President or a Vice President of SCC as to the
     satisfaction of this condition.
 
          (b) (i) SCC shall have obtained the consent or approval of each person
     whose consent or approval shall be required in order to permit the
     succession by TruServ pursuant to the Merger to any obligation, right or
     interest of SCC or any subsidiary under any loan or credit agreement, note,
     mortgage, indenture, lease, license or other agreement or instrument,
     except those for which failure to obtain such consents and approvals would
     not materially adversely affect the consummation of the transactions
     contemplated hereby or in the aggregate have a Material Adverse Effect on
     TruServ and its subsidiaries taken as a whole; and (ii) Cotter shall have
     obtained the consent or approval of each person whose consent or approval
     shall be required in order to permit consummation of the Merger and the
     transactions contemplated hereby in connection therewith, except those for
     which failure to obtain such consents and approvals would not materially
     adversely affect the consummation of the transactions contemplated hereby
     or in the aggregate have a Material Adverse Effect on TruServ and its
     subsidiaries taken as a whole;
 
          (c) Cotter shall have received the opinion, dated the Closing Date, of
     Springer, Bush & Perry, counsel for SCC, covering the matters set forth in
     Exhibit 8.3(c).
 
          (d) There shall not have occurred following the date of this Agreement
     and prior to the Closing Date any change, or any event involving a
     prospective change, in SCC's business, assets, financial condition or
     results of operation which has had, or is reasonably likely to have, in the
     aggregate a Material Adverse Effect (other than as a result of changes or
     proposed changes in federal or state health care (including health care
     reimbursement) laws or regulations of general applicability or
     interpretations thereof, changes in generally accepted accounting
     principles and changes that could, under the circumstances, reasonably have
     been anticipated in light of disclosures made in writing by SCC to Cotter
     prior to the execution of this Agreement).
 
          (e) The results of any environmental investigation performed by Cotter
     pursuant to Section 7.1(c) shall not have revealed any condition likely to
     have a Material Adverse Effect on TruServ.
 
                                   ARTICLE IX
 
                       TERMINATION, AMENDMENT AND WAIVER
 
     9.1 Termination. This Agreement may be terminated and the Merger
contemplated hereby abandoned at any time prior to the Effective Time, whether
before or after approval by the stockholders of SCC or Cotter:
 
          (a) by mutual written consent of Cotter and SCC;
 
          (b) by either Cotter or SCC if the Merger shall not have been
     consummated on or before December 31, 1997;
 
          (c) by SCC if there shall have been any material breach of a
     representation or warranty or material obligation of Cotter hereunder and,
     if such breach is curable, such default shall have not been remedied within
     10 days after receipt by Cotter of notice in writing from SCC specifying
     such breach and requesting that it be remedied; provided, that such 10 day
     period shall be extended for so long as Cotter shall be making all
     reasonable attempts to cure such breach, unless the breach is not
     susceptible of a cure;
 
                                      A-30
<PAGE>   133
 
          (d) by Cotter if there shall have been any material breach of a
     representation or warranty or material obligation of SCC hereunder and, if
     such breach is curable, such default shall not have been remedied within 10
     days after receipt by SCC of notice in writing from Cotter specifying such
     breach and requesting that it be remedied; provided, that such 10 day
     period shall be extended for so long as SCC shall be making all reasonable
     attempts to cure such breach, unless the breach is not susceptible of a
     cure;
 
          (e) (i) by Cotter if the Board of Directors of SCC shall have (1)
     withdrawn or modified in a manner adverse to Cotter its approval or
     recommendation (or failed to make such recommendation) of this Agreement or
     the Merger, or shall have resolved to do any of the foregoing, or (2)
     recommended an Acquisition Proposal other than the Merger; and (ii) by SCC
     if the Board of Directors of Cotter shall have (1) withdrawn or modified in
     a manner adverse to SCC its approval or recommendation (or failed to make
     such recommendation) of this Agreement or the Merger, or shall have
     resolved to do any of the foregoing, or (2) recommended an Acquisition
     Proposal other than the Merger.
 
          (f) by either Cotter or SCC if any court of competent jurisdiction in
     the United States or other United States governmental body shall have
     issued an order, decree or ruling or taken any other action restraining,
     enjoining or otherwise prohibiting the Merger and such order, decree,
     ruling or any other action shall have become final and non-appealable;
     provided, that the party seeking to terminate this Agreement pursuant to
     this clause (f) shall have used all reasonable efforts to remove such
     order, decree or ruling;
 
          (g) by Cotter or SCC, upon written notice to the other party, if any
     approval of the stockholders of SCC required for the consummation of the
     Merger submitted for approval shall not have been obtained by reason of the
     failure to obtain the required vote at a duly held meeting of stockholders
     or at any adjournment thereof; or
 
          (h) by SCC or Cotter, upon written notice to the other party, if any
     approval of the stockholders of Cotter required for the consummation of the
     Merger submitted for approval shall not have been obtained by reason of the
     failure to obtain the required vote at a duly held meeting of stockholders
     or at any adjournment thereof.
 
     9.2 Effect of Termination. In the event of termination of this Agreement as
provided above, this Agreement shall forthwith become of no further effect and,
except for a termination resulting from a breach by a party to this Agreement,
there shall be no liability or obligation on the part of either Cotter or SCC or
their respective officers or directors (except as set forth in Section 7.1 (b)
hereof and except for Sections 7.11, 10.2, 10.6, 10.7, 10.8, 10.9 and 10.11
hereof which shall survive the termination). Moreover, in the event of
termination of this Agreement pursuant to Section 9.1 (c) OR 9.1(d), nothing
herein shall prejudice the ability of the non-breaching party from seeking
damages from any other party for any breach of this Agreement, including,
without limitation, attorneys' fees and the right to pursue any remedy at law or
in equity. Upon request therefor, each party will redeliver or, at the option of
the party receiving such request, destroy all documents, work papers and other
material of any other party relating to the transactions contemplated hereby,
whether obtained before or after the execution hereof, to the party furnishing
same.
 
     9.3 Amendment. This Agreement may be amended by action taken by Cotter and
SCC at any time before or after approval hereof by the stockholders of SCC or
Cotter, but, after any such approval, no amendment shall be made which alters
the terms of conversion of SCC and Cotter securities herein provided, which
alters any term of the Certificate of Incorporation of TruServ as set forth on
Exhibit 2.1 hereto, or which in any way materially adversely affects the rights
of such stockholders, without the further approval of such stockholders. This
Agreement may not be amended except by an instrument in writing signed on behalf
of each of the parties hereto.
 
     9.4 Extension: Waiver. At any time prior to the Effective Time, the parties
hereto may (a) extend the time for the performance of any of the obligations or
other acts of the other parties hereto, (b) waive any inaccuracies in the
representations and warranties contained herein or in any document delivered
pursuant hereto, and (c) waive compliance with any of the agreements or
conditions contained herein. Any agreement on the part of a party hereto to any
such extension or waiver shall be valid only if set forth in an instrument in
 
                                      A-31
<PAGE>   134
 
writing signed on behalf of such party. Such waiver shall not operate as a
waiver of, or estoppel with respect to, any subsequent or other failure.
 
                                   ARTICLE X
 
                               GENERAL PROVISIONS
 
     10.1 Survival of Representations, Warranties and Agreements. No
representations or warranties contained herein shall survive beyond the
Effective Time.
 
     10.2 Brokers.
 
          (a) SCC represents and warrants to Cotter that no broker or finder is
     entitled to any brokerage, finder's or other fee or commission in
     connection with the Merger or the transactions contemplated by this
     Agreement based upon arrangements made by or on behalf of SCC.
 
          (b) Cotter represents and warrants to SCC that no broker or finder is
     entitled to any brokerage, finder's or other fee or commission in
     connection with the Merger or the transactions contemplated by this
     Agreement based upon arrangements made by or on behalf of Cotter.
 
     10.3 Notices. Each notice, consent, request or other communication required
or permitted by this Agreement shall be in writing and shall be deemed "given"
to a party on the first to occur of any of the following: (i) when delivered by
hand to such party, (ii) on the third business day after deposit in the U. S.
Mail, postage prepaid and certified, addressed to the party to whom it is to be
given at the address set forth below or (iii) on the first business day after
proper and timely deposit, charges prepaid, with a nationally recognized next
day delivery service providing next day service to the location of the
recipient, to such party at the address set forth below:
 
          (a) If to Cotter, to:
 
           Cotter & Company
           8600 W. Bryn Mawr Avenue
           Chicago, IL 60631-3505
           Attention: Daniel T. Burns, Esq.
 
     with a copy to:
 
                 Michael A. Stiegel, Esq.
          Arnstein & Lehr
          120 South Riverside Plaza
          Chicago, IL 60606
 
          (b) If to SCC, to:
 
           SERVISTAR COAST TO COAST Corporation
           One SERVISTAR Way
           East Butler, PA 16029
           Attention: Donald Hoye
 
     with a copy to:
 
                 Thomas P. Peterson, Esq.
          Springer, Bush & Perry
          Two Gateway Center
          15th Floor
          Pittsburgh, PA 15222
 
Any party at any time may change the address at which he, she or it is to be
given notice by giving notice to the other party thereof in the foregoing
manner.
 
                                      A-32
<PAGE>   135
 
     10.4 Descriptive Headings. The headings contained in this Agreement are for
reference purposes only and shall not affect in any way the meaning or
interpretation of this Agreement.
 
     10.5 Entire Agreement. This Agreement (including the Exhibits, Schedules
and other documents and instruments referred to herein) constitute the entire
agreement and supersede all other prior agreements and understandings, both
written and oral, among the parties or any of them, with respect to the subject
matter hereof and thereof; and (b) except for Sections 5.23 and 7.9, is not
intended to confer upon any other person any rights or remedies hereunder.
 
     10.6 Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of Delaware without giving effect to the
provisions thereof relating to conflicts of law.
 
     10.7 Jurisdiction and Venue. Each party hereto hereby irrevocably submits
to the jurisdiction of any Illinois state court sitting in Cook County or United
States District Court sitting in Chicago, Illinois in any action or proceeding
arising out of or relating to this Agreement, and each hereby irrevocably agrees
that all claims in respect of such action or proceeding may be heard and
determined in any such state or federal court. Each party hereto hereby
irrevocably waives any venue objection it may have to any such action or
proceeding arising out of or relating to this Agreement in any Illinois state or
United States District Court sitting in Chicago, Illinois and any objection on
the grounds that any such action or proceeding in any such court has been
brought in an inconvenient forum.
 
     10.8 Counterparts. This Agreement may be executed in two or more
counterparts, each of which shall be deemed to be an original but all of which
shall constitute one and the same agreement.
 
     10.9 Validity. The invalidity or unenforceability of any provision of this
Agreement shall not effect the validity or enforceability of any other
provisions of this Agreement, which shall remain in full force and effect.
 
     10.10 Investigation. The respective representations and warranties of
Cotter and SCC contained herein or in the certificates or other documents
delivered prior to the Closing shall not be deemed waived or otherwise affected
by any investigation made by any party hereto.
 
     10.11 Consents. For purposes of any provision of this Agreement requiring,
permitting or providing for the consent of Cotter or SCC, the written consent of
the Chief Executive Officer of Cotter or SCC, as the case may be, shall be
sufficient to constitute such consent.
 
     10.12 Material Adverse Effect Defined. As used in this Agreement, (a) the
term "Material Adverse Effect" means, with respect to SCC or Cotter, as the case
may be, a material adverse effect on the business, assets, operations or results
of operation or condition (financial or otherwise) of SCC or Cotter, in each
case including its subsidiaries taken as a whole, or on its ability to perform
its obligations hereunder, and (b) the word "Subsidiary" when used with respect
to any party means any corporation or other organization, whether incorporated
or unincorporated, of which such party or any other subsidiary of such party is
a general partner (excluding partnerships the general partnership interests of
which held by such party or any subsidiary of such party do not have a majority
of the voting interests in such partnership) or of which at least a majority of
the securities or other interests having by their terms ordinary voting power to
elect a majority of the Board of Directors or others performing similar
functions with respect to such corporations or other organizations is directly
or indirectly owned or controlled by such party and/or by any one or more of the
subsidiaries.
 
     IN WITNESS WHEREOF, each of Cotter and SCC has caused this Agreement to be
executed on its behalf by its officers thereunto duly authorized, all as of the
date first above written.
 
<TABLE>
<S>                                             <C>
 
COTTER & COMPANY                                SERVISTAR COAST TO COAST CORPORATION
                                                By: /s/ PAUL E. PENTZ
By: /s/ DANIEL A. COTTER                        -----------------------------------------
    -----------------------------------------       Name: Paul E. Pentz
    Name: Daniel A. Cotter                          Title: President and Chief Executive
    Title: President and Chief Executive        Officer
    Officer
</TABLE>
 
                                      A-33
<PAGE>   136
 
                                                                     EXHIBIT 2.1
 
                              AMENDED AND RESTATED
                          CERTIFICATE OF INCORPORATION
                                       OF
                              TRUSERV CORPORATION
 
     FIRST. The name of the Corporation is
 
                              TRUSERV CORPORATION
 
The Corporation filed its original Certificate of Incorporation on January 14,
1953.
 
     SECOND. Its principal office in the State of Delaware is located at No.
1209 Orange Street in the City of Wilmington, County of New Castle. The name and
address of its resident agent is The Corporation Trust Company, 1209 Orange
Street, Wilmington, Delaware.
 
     THIRD. The Corporation shall be organized and operated on a cooperative
basis for the benefit of the holders of shares of its Class A Common Stock (who
are its Members). The nature of the business, or objects or purposes to be
transacted, promoted or carried on are:
 
          1. To manufacture, purchase or otherwise acquire, invest in, own,
     mortgage, pledge, sell, assign and transfer or otherwise dispose of and
     trade and deal in and deal with goods, wares and merchandise and personal
     property of every class and description, including, but not limited to:
 
             (a) hardware, goods, tools and related products;
 
             (b) building materials and related products;
 
             (c) paints and paint sundries and related products;
 
             (d) lawn and garden products, supplies, and tools;
 
             (e) farming, home and garden maintenance supplies and related
        products;
 
             (f) automotive and related products;
 
             (g) variety, crafts, houseware goods, appliances, sporting goods,
        and related products; and
 
             (h) musical instruments and related products.
 
          2. To engage in any lawful act or activity for which corporations may
     be organized under the General Corporation Law of Delaware.
 
          3. To acquire, hold, use, sell, assign, lease, grant licenses in
     respect of, and otherwise deal in and dispose of letters patent of the
     United States or any other foreign country, patent rights, licenses and
     privileges, inventions, improvements and processes, copyrights, trademarks
     and trade names incident to or useful in connection with any business of
     this Corporation.
 
          4. To acquire the capital stock, bonds or other evidences of
     indebtedness, secured or unsecured, of any other corporation and to acquire
     the goodwill, rights, assets and property and to undertake and assume all
     or any part of the obligations or liabilities of any other corporation,
     firm, association or person.
 
          5. To acquire by purchase, subscription or otherwise, and to receive,
     hold, own, guarantee, sell, assign, exchange, transfer, mortgage, lease,
     pledge or otherwise dispose of or deal in and with any personal or real
     property, or any of the shares of the capital stock, or any voting trust
     certificates in respect of the shares of capital stock, scrip, warrants,
     rights, bonds, debentures, notes, trust receipts and other securities,
     obligations, choses in action and evidences of indebtedness or interest
     issued or created by any corporations, joint stock companies, syndicates,
     associations, firms, trusts or persons, public or private, or by the
     government of the United States of America, or by any foreign government,
     or by any state, territory, province, municipality or other political
     subdivision or by any governmental agency, and as
 
                                      A-34
<PAGE>   137
 
     owner thereof to possess and exercise all the rights, powers and privileges
     of ownership, including the right to execute consents and vote thereon, and
     to do any and all acts and things necessary or advisable for the
     preservation, protection, improvement and enhancement in value thereof.
 
          6. To enter into, make and perform contracts of every kind and
     description with any person, firm, association, corporation, municipality,
     county, state, body politic or government or colony or dependency thereof.
 
          7. To borrow or raise moneys for any of the purposes of the
     Corporation and, from time to time without limit as to amount, to draw,
     make, accept, endorse, execute and issue promissory notes, drafts, bills of
     exchange, warrants, bonds, debentures and other negotiable or
     non-negotiable instruments and evidences of indebtedness, and to secure the
     payment of any thereof and of the interest thereon by mortgage upon or
     pledge, conveyance or assignment in trust of the whole or any part of the
     property of the Corporation, whether at the time owned or thereafter
     acquired, and to sell, pledge or otherwise dispose of such bonds or other
     obligations of the Corporation for its corporate purposes.
 
          8. To purchase, hold, sell and transfer the shares of its own capital
     stock; provided it shall not use its funds or property for the purchase of
     its own shares of capital stock when such use would cause any impairment of
     its capital except as otherwise permitted by law, and provided further that
     shares of its own capital stock belonging to it shall not be voted upon
     directly or indirectly.
 
     The objects and purposes specified in the foregoing clauses shall, except
where otherwise expressed, be in nowise limited or restricted by reference to,
or inference from, the terms of any other clause in this Certificate of
Incorporation, but the objects and purposes specified in each of the foregoing
clauses of this article shall be regarded as independent objects and purposes.
 
     FOURTH. The total number of shares of all classes of Common Stock which
this Corporation shall have the authority to issue is 4,750,000, consisting of:
 
     750,000 shares of Class A Common Stock, $100 par value; and 4,000,000
     shares of Class B Common Stock, $100 par value.
 
     The designations and the powers, preferences and rights, and the
qualifications, limitations and restrictions of the Class A Common Stock and the
Class B Common Stock are as follows:
 
          1. Only the Class A Common Stock shall have voting rights. The holder
     of record of each outstanding share of Class A Common Stock shall be
     entitled to one vote on each matter submitted to a vote at a meeting of
     stockholders.
 
          2. Except as hereinabove provided with respect to voting rights,
     neither of the two classes of common stock shall be entitled to any
     preference or priority over the other. No dividend shall be declared or
     paid unless at the same rate per share on both classes of common stock at
     the same time, and in the event of the dissolution, liquidation or winding
     up of the Corporation, the shares of Class A Common Stock and Class B
     Common Stock shall be entitled to the same amounts per share without
     preference or priority of one class over the other.
 
          3. The Corporation shall have a lien upon the shares of Class A Common
     Stock and Class B Common Stock registered in the name of any stockholder
     and upon any dividends payable on such shares, to secure the payment of any
     indebtedness due to the Corporation from such stockholder. The Corporation
     shall not be required to transfer upon its records the shares of Class A
     Common Stock or Class B Common Stock of such stockholder or to pay any
     dividends declared on any such shares until such indebtedness shall have
     been fully paid, and the Corporation shall have the right to apply the
     dividends declared from time to time upon the stock of such stockholder to
     the liquidation, in whole or in part, of the said indebtedness. If the
     Corporation shall exercise its option as hereinafter in these articles
     provided to repurchase shares of Class A Common Stock or Class B Common
     Stock owned by a stockholder who is then indebted to the Corporation, it
     shall have the right to offset the stockholder's indebtedness against the
     purchase price of such shares.
 
                                      A-35
<PAGE>   138
 
          4. The number of shares of Class A Common Stock which shall comprise a
     unit of ownership shall be fixed from time to time by the Board of
     Directors or in the By-Laws. No shares of Class B Common Stock shall be
     issued or sold except to persons who are, at the time of such issuance,
     holders of shares of Class A Common Stock.
 
          5. No holder of any class of stock of the Corporation shall have any
     preemptive or preferential right to subscribe to or purchase any shares of
     stock of the Corporation or shares or securities of any kind, either
     convertible into or evidencing the right to purchase any shares of stock of
     the Corporation, other than such thereof, if any, as the Board of Directors
     in its discretion may from time to time determine.
 
          6. Whenever, for any reason, any stockholder shall desire to dispose
     of any shares of Class A Common Stock or Class B Common Stock of the
     Corporation (whether by sale, transfer, assignment, gift or in any other
     manner), or whenever any stockholder shall die or shall suffer any other
     event by which any of such shares are voluntarily or involuntarily
     transferred by operation of law or otherwise, the Corporation shall have an
     option to purchase all shares of Class A Common Stock and Class B Common
     Stock owned by such stockholder, at the price, and upon the conditions,
     hereinafter stated. Such option may be exercised by the Corporation at any
     time within ninety (90) days following the date upon which the Corporation
     receives from the stockholder written notice of such stockholders' desire
     to dispose of any of the shares owned by the stockholder or within ninety
     (90) days following the receipt by the Corporation, from any party in
     interest, of written notice of the death of the stockholder or other fact
     giving rise to voluntary or involuntary transfer of any of the shares. The
     price to be paid by the Corporation upon exercise of its option to purchase
     such shares shall be an amount equal to the par value thereof; such
     purchase shall proceed upon such other terms and conditions as may be
     specified in the By-Laws.
 
          Any disposition or attempted disposition of the shares of Class A
     Common Stock or Class B Common Stock of the Corporation, voluntary or
     involuntary, by operation of law or otherwise, shall be null and void and
     no such disposition or attempted disposition shall entitle any person to
     have any of said shares transferred on the books of the Corporation or to
     claim or assert any of the rights of a stockholder of the Corporation,
     unless the Corporation shall have been afforded a proper opportunity to
     exercise its option for the purchase of said shares as hereinbefore
     provided and shall have failed to exercise its option within the time
     limited.
 
          Nothing hereinbefore contained shall restrict the right of any
     stockholder:
 
             (a) to pledge (or otherwise subject to a lien) any of the shares of
        Class A Common Stock or Class B Common Stock of the Corporation in a
        bona fide transaction as security for a debt or other obligation of the
        stockholder, or affect the rights which the pledgee or lienholder would
        otherwise have with respect to said shares; provided, however, that if
        the pledge or lien shall be foreclosed and the stockholder shall cease
        to be the owner of said shares, such foreclosure shall be deemed to be
        an involuntary transfer of the shares and the Corporation shall
        thereupon have the option to purchase the shares hereinabove provided
        which shall be exercisable within ninety (90) days after receipt of
        written notice of the fact of foreclosure; or
 
             (b) to sell or otherwise dispose of all or any part of the shares
        of Class B Common Stock (but not of Class A Common Stock) to a person
        who is then a holder of shares of Class A Common Stock of the
        Corporation.
 
          Should the Corporation fail or decline to exercise its option and a
     disposition be consummated, the stock shall be subject to all and the same
     rights and restrictions (including, without limitation the option set forth
     herein and any call or similar rights of the Corporation as may be set
     forth herein, in the By-Laws or elsewhere) in the hands of the new holder
     as in the hands of the former holder.
 
          7. The Corporation may be obligated or have the option to purchase or
     redeem its stock and stockholders may be obligated or have the right to
     sell their stock to the Corporation at par value in such circumstances and
     upon terms and conditions as may be specified in the By-Laws from time to
     time; provided, however, that the stockholders shall approve any such
     provision in the By-Laws. Without
 
                                      A-36
<PAGE>   139
 
     limiting the generality of the preceding sentence of this Paragraph 7 of
     Article Fourth or compelling inclusion of any provision in the By-Laws,
     such right or obligation may be granted with respect to situations where
     the business relationship of a stockholder and the Corporation terminates.
 
          8. As used in these articles, the term "person" shall mean and include
     any individual, group or association of individuals however organized,
     corporation, and any other natural or artificial entity. The term
     "stockholder" shall mean any person, so defined, who is a stockholder of
     the Corporation.
 
     FIFTH. The minimum amount of capital with which the Corporation will
commence business is One Thousand Dollars ($1,000.00).
 
     SIXTH. The Corporation is to have perpetual existence.
 
     SEVENTH. The private property of the stockholders of the Corporation shall
not be subject to the payment of corporate debts to any extent whatever.
 
     EIGHTH. In furtherance and not in limitation of the powers conferred by
statute, the Board of Directors is expressly authorized:
 
          To make, alter, amend or repeal the By-Laws of the Corporation.
 
          To authorize and cause to be executed mortgages and liens upon the
     real and personal property of the Corporation.
 
          To set apart out of any of the funds of the Corporation available for
     dividends a reserve or reserves for any purpose specified in the By-Laws
     and to abolish any such reserve in the manner in which it was created.
 
          By resolution or resolutions passed by a majority of the whole board,
     to designate one or more committees, each committee to consist of three or
     more of the directors of the Corporation, which, to the extent provided in
     said resolution or resolutions or in the By-Laws of the Corporation, shall
     have and may exercise the powers of the Board of Directors in the
     management of the business and affairs of the Corporation, and may have
     power to authorize the seal of the Corporation to be affixed to all papers
     which may require it. Such committee or committees shall have such name or
     names as may be stated in the By-Laws of the Corporation or as may be
     determined from time to time by resolution adopted by the Board of
     Directors. A majority of the members of any such committee may determine
     its action and fix the time and place of its meetings unless the Board of
     Directors shall otherwise provide. The Board of Directors shall have power
     at any time to fill vacancies in, to change the membership of, or to
     dissolve any committee.
 
          When and as authorized by the affirmative vote of the holders of a
     majority of the Common Stock issued and outstanding given at a
     stockholders' meeting duly called for that purpose, or when authorized by
     the written consent of the holders of a majority of the voting stock issued
     and outstanding, to sell, lease or exchange all of the property and assets
     of the Corporation, including its goodwill and its corporate franchises,
     upon such terms and conditions and for such consideration, which may be in
     whole or in part shares of stock in, and/or other securities of, any other
     corporation or corporations, as its Board of Directors shall deem expedient
     and for the best interests of the Corporation.
 
     NINTH. Meetings of stockholders may be held outside the State of Delaware,
if the By-Laws so provide. The books of the Corporation may be kept (subject to
any provision contained in the statutes) outside the State of Delaware at such
place or places as may be designated from time to time by the Board of Directors
or in the By-Laws of the Corporation. Elections of directors need not be by
ballot unless the By-Laws of the Corporation shall so provide.
 
     TENTH. The Corporation reserves the right to amend, alter, change or repeal
any provision contained in this Certificate of Incorporation, in the manner now
or hereafter prescribed by statute, and all rights conferred upon stockholders
herein are granted subject to this reservation.
 
                                      A-37
<PAGE>   140
 
     ELEVENTH. The business of the Corporation shall be managed by a Board of
Directors, the number of which shall be such as from time to time shall be fixed
by, or in the manner provided in, the By-Laws, but in no case shall the number
be less than three. The directors may be divided into one, two or three classes
as may be provided in the By-Laws or in resolutions from time to time adopted by
the stockholders at any annual meeting or at any special meeting held for that
purpose; the term of office of those of the first class to expire at the annual
meeting next ensuing; of the second class one year thereafter; of the third
class two years thereafter, and at each annual election held after such
classification and election, directors shall be chosen for a full term, as the
case may be, to succeed those whose term expires.
 
     TWELFTH:
 
          (a) A director of the Corporation shall not be liable to the
     Corporation or its stockholders for monetary damages for breach of
     fiduciary duty as a director, except to the extent such exemption from
     liability or limitation thereof is not permitted under the Delaware General
     Corporation Law as the same exists or may hereafter be amended.
 
          (b) The Corporation shall indemnify, in accordance with and to the
     full extent permitted by the Delaware General Corporation Law as the same
     exists or may hereafter be amended, any person who was or is a party or is
     threatened to be made a party to any threatened, pending or completed
     action, suit or proceeding, whether civil, criminal, administrative or
     investigative (including, without limitation, an action by or in the right
     of the Corporation), by reason of the fact that such person is or was a
     director, officer, employee or agent of the Corporation, or is or was
     serving at the request of the Corporation as a director, officer, employee
     or agent of another Corporation, partnership, joint venture, trust or other
     enterprise, against any liability or expense actually and reasonably
     incurred by such person in respect thereof. Such indemnification shall not
     be deemed exclusive of any other right of such director, officer or
     employee to indemnification provided by law or otherwise.
 
          (c) Any repeal or modification of the foregoing paragraphs shall not
     adversely affect any right or protection of any person thereunder with
     respect to any act or omission occurring prior to or at the time of such
     repeal or modification.
 
                                      A-38
<PAGE>   141
 
                                                                     EXHIBIT 2.2
 
                                    BY-LAWS
                                       OF
                              TRUSERV CORPORATION
 
                             EFFECTIVE JULY 1, 1997
 
                                   ARTICLE I
 
                                    OFFICES
 
     Section 1. OFFICE IN DELAWARE. The registered office of the Corporation in
the State of Delaware shall be located at No. 1209 Orange Street in the City of
Wilmington, County of New Castle.
 
     Section 2. ADDITIONAL OFFICES. The principal office of the Corporation in
the State of Illinois shall be located at 8600 West Bryn Mawr Avenue in the City
of Chicago, County of Cook. The Corporation may have such other office or
offices within or without the State of Illinois as the Board of Directors may
from time to time determine or the business of the Corporation may require.
 
                                   ARTICLE II
 
                                    PURPOSE
 
     Section 1. PRINCIPAL PURPOSE. The principal purposes of the Corporation are
to benefit its members ("Members") through the manufacture, buying and selling
of merchandise and supplies as are or may be handled by retail hardware, retail
commercial and industrial supply, lumber and building supply, general rental and
home and garden center Members; the rendering of services and furnishing of
benefits as will be useful or beneficial to Members; the maintenance of offices,
facilities and warehouses to offer services and benefits and to stock and
deliver merchandise and supplies to Members; and to do any lawful act concerning
any or all lawful business for which corporations may be incorporated under the
Delaware General Corporation Law.
 
                                  ARTICLE III
 
                            MEETINGS OF STOCKHOLDERS
 
     Section 1. PLACE OF MEETINGS. All meetings of the stockholders for the
election of directors or for any other purposes shall be held at such location,
within or without the State of Delaware, as the Board of Directors may from time
to time designate and shall be held at such time as shall be stated in the
notice of the meeting, or in a duly executed waiver of notice thereof.
 
     Section 2. DATE OF ANNUAL MEETING. An annual meeting of stockholders shall
be held on the first Tuesday of April in each year, if not a legal holiday, and
if a legal holiday, then on the next business day following, at which the
stockholders shall elect by ballot a Board of Directors and transact such other
business as may properly be brought before the meeting.
 
     Section 3. NOTICE OF ANNUAL MEETING. Written notice of the annual meeting
shall be served upon or mailed to each stockholder entitled to vote thereat at
such address as appears on the books of the Corporation, at least ten (10) days
prior to the meeting, or such longer period of time as may be required by law.
 
     Section 4. LIST OF STOCKHOLDERS. At least ten (10) days before every
election of directors, a complete list of the stockholders entitled to vote at
said election, arranged in alphabetical order, with the address of each and the
number of voting shares held by each, shall be prepared by the secretary. Such
list shall be open at the place where the election is to be held for said ten
(10) days to the examination of any stockholder, and shall be produced and kept
at the time and place of election during the whole time thereof, and subject to
the inspection of any stockholder who may be present.
 
                                      A-39
<PAGE>   142
 
     Section 5. SPECIAL MEETINGS. Special meetings of the stockholders, for any
purpose or purposes, unless otherwise prescribed by statute or by Certificate of
Incorporation, may be called by the chairman of the board with the approval of a
majority of the Board of Directors, or may be called by the chief executive
officer or president, and shall be called by the chief executive officer,
president or secretary at the request in writing of a majority of the Board of
Directors, or at the request in writing of stockholders owning at least ten
percent (10%) of the shares of voting stock of the Corporation issued and
outstanding and entitled to vote. Such request shall state the purpose or
purposes of the proposed meeting.
 
     Section 6. NOTICE OF SPECIAL MEETINGS. Notice of a special meeting of
stockholders, stating the time and place and object thereof, shall be served
upon or mailed, at least twenty (20) days before such meeting, to each
stockholder entitled to vote thereat at such address as appears on the books of
the Corporation.
 
     Section 7. BUSINESS AT SPECIAL MEETINGS. Business transacted at all special
meetings shall be confined to the objects stated in the call.
 
     Section 8. QUORUM; ADJOURNMENTS. The holders of a majority of the stock
issued and outstanding and entitled to vote thereat, present in person or
represented by proxy, shall be requisite and shall constitute a quorum at all
meetings of the stockholders for the transaction of business, except as
otherwise provided by statute, by the Certificate of Incorporation or by these
By-Laws. If, however, a quorum shall not be present or represented at any
meeting of the stockholders, the stockholders entitled to vote thereat, present
in person or represented by proxy, shall have power to adjourn the meeting from
time to time, without notice other than announcement at the meeting, until a
quorum shall be present or represented. At such adjourned meeting at which a
quorum shall be present or represented any business may be transacted which
might have been transacted at the meeting as originally called. When a quorum is
present or represented at any meeting, the vote of the holders of a majority of
the stock having voting power present in person or represented by proxy shall
decide any question brought before such meeting, unless the question is one upon
which by express provision of the statutes or of the Certificate of
Incorporation or of these By-Laws a different vote is required, in which case
such express provision shall govern and control the decision of such question.
 
     Section 9. VOTING; NO PRE-EMPTIVE RIGHTS. At any meeting of the
stockholders every stockholder of record having the right to vote shall be
entitled to vote in person, or by proxy appointed by an instrument in writing
subscribed by such stockholder and bearing a date not more than three (3) years
prior to said meeting, unless said instrument provides for a longer period. Each
share of Class A Common Stock shall be entitled to one (1) vote for all
purposes. No holder of any class of stock of the Corporation shall have any
pre-emptive or preferential right to subscribe to or purchase any shares of
stock of the Corporation or shares or securities of any kind, either convertible
into or evidencing the right to purchase any shares of stock of the Corporation,
other than such thereof, if any, as the Board of Directors in its discretion may
from time to time determine.
 
                                   ARTICLE IV
 
                                   DIRECTORS
 
     Section 1. NUMBER; TERM. The number of directors which shall constitute the
whole board shall be not less than nine (9) nor more than seventeen (17). Two
(2) of such directors shall be the Chief Executive Officer and the President of
the Corporation until the Chief Executive Officer and President's positions are
combined, whereupon the maximum number of directors shall be sixteen (16),
including one management representative who shall be the person holding the
position of President and Chief Executive Officer of the Corporation. The
directors shall be divided into three (3) classes, each class to consist, as
nearly as may be, of one-third of the number of directors then constituting the
whole board. To be eligible to serve as a director, except for executive
officers of the Corporation, a director must be a current Member of the
Corporation or possess an ownership interest and actively participate in the
business of a Member.
 
     Within the limits above specified, the number of directors shall be
determined by resolution of the Board of Directors. The directors shall be
elected at the annual meeting of the stockholders to serve for a term of three
(3) years, except as provided in section 4 of this Article, so that the term of
office of one class of directors shall expire in each year, and each director
shall hold office for the term elected and until a successor
 
                                      A-40
<PAGE>   143
 
shall be elected and shall qualify, except in the event of death, resignation,
disqualification or removal of a director where termination shall be immediate.
Except in the case of executive officers of the Corporation, no person shall
serve more than three (3) full three-year terms as a director of the
Corporation. A director who serves as chairman for a period of three (3) years
shall be eligible for one (1) additional three (3) year term. During this
additional term, the director shall not be eligible to serve as the chairman.
Except in the case of executive officers of the Corporation, persons over the
age of seventy (70) shall not be eligible for election or re-election to the
Board of Directors after the calendar year 1997. An executive officer of the
Corporation shall be eligible for election or re-election or appointment as a
director at any time without regard to the period of time during which such
executive officer has previously served as a director.
 
     Section 2. CHAIRMAN OF THE BOARD. The chairman shall serve a maximum of six
(6) terms as chairman. The chairman of the board shall preside at all meetings
of the stockholders and directors and shall be ex-officio a member of all
standing committees. The chairman shall perform all duties incident to the
position of chairman of the board and such other duties as may be prescribed by
the Board of Directors from time to time.
 
     Section 3. PLACE OF MEETINGS. The directors may hold meetings and to the
extent permitted by law keep the books of the Corporation outside of Delaware,
at such places as they may from time to time determine.
 
     Section 4. VACANCIES. If any vacancies occur in the Board of Directors,
caused by death, resignation, retirement, disqualification or removal from
office of any directors or otherwise, or any new directorship is created by any
increase in the authorized number of directors, a majority of the directors then
in office, though less than a quorum, may choose a successor or successors, or
fill the newly created directorship and the directors so chosen shall hold
office for the remainder of the unexpired term.
 
     Section 5. GENERAL POWERS. The property and business of the Corporation
shall be managed by its Board of Directors which may exercise all such powers of
the Corporation and do all such lawful acts and things as are not by applicable
law, the Certificate of Incorporation or by these By-Laws directed or required
to be exercised or done by the stockholders.
 
     Section 6. FIRST MEETING. The first meeting of each newly elected board
shall be held immediately following the annual meeting of stockholders, within
or without the State of Delaware and no notice of such meeting shall be
necessary to the newly elected directors in order legally to constitute the
meeting, provided a quorum shall be present, or they may meet at such place and
time as shall be fixed by the consent in writing of all the directors.
 
     Section 7. REGULAR MEETING. Regular meetings of the board may be held
without notice at such time and place either within or without the State of
Delaware as shall from time to time be determined by the board.
 
     Section 8. SPECIAL MEETINGS. Special meetings of the board may be called by
the chairman, chief executive officer or the president or any four (4) directors
on five (5) days' notice to each director, either personally, by telephone, by
any electronic communication, or by mail. Special meetings shall be called by
the chairman, chief executive officer, president or secretary in like manner and
with like notice on the written request of five (5) directors. Special board
meetings may take place by any means through which all participating directors
can hear each other, when properly called.
 
     Section 9. QUORUM. At all meetings of the board a majority of the directors
then in office and entitled to vote shall constitute a quorum for the
transaction of business and the act of a majority of the directors present at
any meeting at which there is a quorum shall be the act of the Board of
Directors, except as may be otherwise specifically provided by statute or by the
Certificate of Incorporation or by these By-Laws. If a quorum shall not be
present at any meeting of directors the directors present thereat may adjourn
the meeting from time to time, without notice other than announcement at the
meeting, until a quorum shall be present.
 
     Section 10. AGENDAS AND MINUTES. Agendas for all regular meetings shall be
mailed at least ten (10) days before the date of each such meeting. An item
proposed by a Director for the agenda shall be delivered to the chairman's and
secretary's offices fifteen (15) days before the meeting. Minutes of each
meeting of the Board of Directors shall be mailed to all directors and officers
no later than twenty-one (21) days following such meeting. They shall be
attested to by the chairman and the secretary.
 
                                      A-41
<PAGE>   144
 
     Section 11. COMPENSATION. Directors shall not receive a salary for their
services as directors, but, by resolution of the board a fixed fee and expenses
of attendance will be paid; provided that nothing herein contained shall be
construed to preclude any director from serving the Corporation in any other
capacity and receiving compensation therefor.
 
     Section 12. COMMITTEES. The Board of Directors may by resolution or
resolutions passed by a majority of the entire board designate one (1) or more
committees, each committee to consist of three (3) or more of the directors of
the Corporation, which, to the extent provided in said resolution or
resolutions, shall have and may exercise the powers of the Board of Directors in
the management of the business and affairs of the Corporation. Such committee or
committees shall have such name or names as may be determined from time to time
by resolution adopted by the Board of Directors. A majority of the members of
any such committee may determine its action and fix the time and place of its
meetings unless the Board of Directors shall otherwise provide. The Board of
Directors shall have power at any time to fill vacancies in, to change the
membership of, or to dissolve any committee. Each committee shall keep regular
minutes of its meetings and report the same to the Board of Directors when
required.
 
                                   ARTICLE V
 
                                    NOTICES
 
     Section 1. FORM; DELIVERY. Whenever applicable law or the Certificate of
Incorporation or these By-Laws requires notice to any director or stockholder,
it shall not be construed to mean personal notice, but such notice may be given
in writing, by telephone, by any electronic communication, or by mail addressed
to such director or stockholder at such address as appears on the books of the
Corporation, and such notice shall be deemed to be given at the time when the
same shall be thus delivered, conveyed by telephone call, entered into the
electronic process or mailed.
 
     Section 2. WAIVER. Whenever any notice is required, a waiver thereof in
writing signed by the person or persons entitled to said notice, whether before
or after the time stated therein, shall be deemed equivalent thereto.
 
                                   ARTICLE VI
 
                                    OFFICERS
 
     Section 1. OFFICERS. The officers of the Corporation shall be chosen by the
Board of Directors at its first meeting after each annual meeting of
stockholders and shall be a chief executive officer, a president, a vice
president, a secretary and a treasurer. The Board of Directors may also choose
additional vice presidents and one (1) or more assistant secretaries and
assistant treasurers. Two (2) or more offices may be held by the same person.
 
     Section 2. OTHER OFFICERS AND AGENTS. The board may appoint such other
officers as it shall deem necessary, who shall hold their offices for such terms
and shall exercise such powers and perform such duties as shall be determined
from time to time by the board. Officers shall have power to sign certificates
for shares of the Corporation, deeds, mortgages, bonds, contracts, loans, and
any other instruments which the Board of Directors has authorized to be
executed.
 
     Section 3. SALARIES. The salaries of the Chief Executive Officer and
President of the Corporation shall be fixed by the Board of Directors.
 
     Section 4. TENURE AND REMOVAL. Any officer elected or appointed by the
Board of Directors may be removed at any time by the affirmative vote of a
two-thirds (2/3) majority of the entire Board of Directors, with or without
cause, and without prejudice to any of such officer's contract rights. If the
office of any officer becomes vacant, the vacancy may be filled by the Board of
Directors.
 
                                      A-42
<PAGE>   145
 
     Section 5. CHIEF EXECUTIVE OFFICER. The chief executive officer shall
perform all duties incident to the office of chief executive officer and such
other duties as shall from time to time be assigned by the Board of Directors,
and shall report to the Board of Directors on the affairs, performance and
direction of the Company.
 
     Section 6. PRESIDENT. The President shall perform the duties and exercise
the powers of president, and shall perform such other duties as the Board of
Directors shall require.
 
     Section 7. VICE PRESIDENTS. The vice presidents in the order of their
seniority shall perform the duties and exercise the powers of their offices, and
shall perform such other duties as the Board of Directors shall require.
 
     Section 8. SECRETARY. The secretary shall attend all sessions of the board
and all meetings of the stockholders and record and preserve all votes and the
minutes of all proceedings for the corporation's records. The secretary shall
give, or cause to be given, notice of all meetings of the stockholders and
special meetings of the Board of Directors, and shall perform such other duties
as may be prescribed by the Board of Directors, chief executive officer, or
president, under whose supervision the secretary shall act.
 
     Section 9. ASSISTANT SECRETARIES. The assistant secretaries in order of
their seniority shall, in the absence or disability of the secretary, perform
the duties and exercise the powers of the secretary and shall perform such other
duties as the Board of Directors shall require.
 
     Section 10. TREASURER. The treasurer shall have the custody of the
corporate funds and securities and shall keep full and accurate accounts of
receipts and disbursements in books belonging to the Corporation and shall
deposit all moneys and other valuable effects in the name and to the credit of
the Corporation in such depositories as may be designated by the Board of
Directors.
 
     The treasurer shall manage the funds of the Corporation, and shall report
at the regular meetings of the Board of Directors, or whenever the board may
require it, an account of all transactions as treasurer and of the financial
condition of the Corporation.
 
     If required by the Board of Directors, the treasurer shall give the
Corporation a bond (which shall be renewed every six (6) years) in such sum and
with such surety as shall be required for the full and faithful performance of
the duties of office, and for restoration to the Corporation of all books,
papers, checks, money and other property of whatever kind in the treasurer's
possession or control belonging to the Corporation.
 
     Section 11. ASSISTANT TREASURERS. The assistant treasurers in the order of
their seniority shall, in the absence or disability of the treasurer, perform
the duties and exercise the powers of the treasurer and shall perform such other
duties as the Board of Directors shall prescribe.
 
                                  ARTICLE VII
 
               CERTIFICATES OF STOCK AND CERTAIN QUALIFICATIONS,
                 LIMITATIONS AND RESTRICTIONS OF CAPITAL STOCK
 
     Section 1. STOCK CERTIFICATES. The certificates of stock of the Corporation
shall be consecutively numbered and shall be entered on the books of the
Corporation as they are issued. They shall exhibit the holder's name and number
of shares and shall be signed by an officer. The designations, preferences and
relative, participating, optional or other special rights of each class of stock
and the qualifications, limitations or restrictions of such preferences and/or
rights shall be set forth in full or summarized on the face or back of the
certificates which the Corporation shall issue to represent such class of stock.
If any stock certificate is signed (1) by a transfer agent or an assistant
transfer agent or (2) by a transfer clerk acting on behalf of the Corporation
and a registrar, the signature of any such officer may be by facsimile.
 
     Section 2. LOST CERTIFICATES. The Board of Directors may direct a new
certificate or certificates to be issued in place of any certificate or
certificates theretofore issued by the Corporation alleged to have been lost or
destroyed, upon the making of an affidavit of that fact by the person claiming
the certificate of stock to be lost or destroyed. When authorizing such issue of
a new certificate or certificates, the Board of Directors may, in its discretion
and as a condition precedent to the issuance thereof, require the owner of such
lost or destroyed certificate or certificates, or the owner's legal
representative, to advertise the same in such manner as
 
                                      A-43
<PAGE>   146
 
it shall require and/or give the Corporation a bond in such sum as it may direct
as indemnity against any claim that may be made against the Corporation with
respect to the certificate alleged to have been lost or destroyed.
 
     Section 3. TRANSFER OF SHARES. Subject to the qualifications, limitations
and restrictions set forth in the Certificate of Incorporation and these
By-Laws, upon surrender to the Corporation, or the transfer agent of the
Corporation, of a certificate for shares duly endorsed or accompanied by proper
evidence of succession, assignment or authority to transfer, it shall be the
duty of the Corporation to issue a new certificate to the person entitled
thereto, cancel the old certificate and record the transaction upon its books.
 
     Section 4. CLOSING OF TRANSFER BOOKS. The Board of Directors shall have
power to close the stock transfer books of the Corporation for a period not
exceeding fifty (50) days preceding the date of any meeting of stockholders or
the date for payment of any dividend or the date for the allotment of rights or
the date when any change or conversion or exchange of capital stock shall go
into effect or for a period of not exceeding fifty (50) days in connection with
obtaining the consent of stockholders for any purpose; provided, however, that
in lieu of closing the stock transfer books as aforesaid, the Board of Directors
may fix in advance a date, not exceeding fifty (50) days preceding the date of
any meeting of stockholders or the date for the payment of any dividend or the
date for the allotment of rights or the date when any change or conversion or
exchange of capital stock shall go into effect or a date in connection with
obtaining such consent, as a record date for the determination of the
stockholders entitled to notice of, and to vote at, any such meeting, and any
adjournment thereof, or entitled to receive payment of any such dividend, or to
any such allotment or rights, or to exercise the rights in respect of any such
change, conversion or exchange of capital stock, or to give such consent, and in
such case such stockholders and only such stockholders as shall be stockholders
of record on the date so fixed shall be entitled to such notice of, and to vote
at such meeting and any adjournment thereof, to receive payment of such
dividend, to receive such allotment of rights, to exercise such rights, or to
give such consent, as the case may be, notwithstanding any transfer of any stock
on the books of the Corporation after any such record date fixed as aforesaid.
 
     Section 5. REGISTERED STOCKHOLDERS. The Corporation shall be entitled to
treat the holder of record of any share or shares of stock as the holder in fact
thereof and, accordingly, shall not be bound to recognize any equitable or other
claim to or interest in such share or shares on the part of any other person,
whether or not it shall have express or other notice thereof, except as
otherwise provided by the laws of Delaware.
 
     Section 6. REDEMPTION OF STOCK.
 
          (a) MANDATORY REDEMPTION. Upon termination of a Member Agreement (as
     referred to in Article VIII hereof) for any reason whatsoever, the
     stockholder shall sell to the Corporation and the Corporation shall redeem
     from the stockholder all of its stockholder's capital stock in the
     Corporation for the par value thereof upon the terms and conditions set
     forth in section 7 of this Article VII.
 
          (b) OPTIONAL REDEMPTION BY BOARD. Whenever the Board of Directors
     shall by the affirmative vote of two-thirds or more of the directors then
     in office decide that it is in the best interests of the Corporation that
     any stockholder shall cease to be associated with the Corporation in that
     capacity, the Corporation shall have the right, upon written demand
     addressed to such stockholder at the address as shown on the books of the
     Corporation, to purchase all (but not less than all) of such stockholder's
     shares of capital stock of the Corporation at a price equal to the par
     value of the capital stock.
 
          (c) NOTICE OF REPURCHASE RIGHTS. The right or obligation of purchase
     or redemption hereby reserved to the Corporation may be stated in the
     subscription agreement under which the Corporation's stock is sold, in the
     Member Agreement and on any stock certificates.
 
          (d) REPURCHASE RIGHTS NOT EXCLUSIVE. The right or obligation of
     purchase or redemption provided for in this section 6 of Article VII of the
     By-Laws is in addition to, and not in derogation of, the rights reserved to
     the Corporation by the provisions of Article Fourth of the Certificate of
     Incorporation and any other rights to repurchase, redeem or otherwise
     acquire its stock that the Corporation may now have or ever obtain.
 
                                      A-44
<PAGE>   147
 
     Section 7. MECHANICS, TERMS AND CONDITIONS OF REDEMPTION. Any purchase or
redemption of shares of stock of this Corporation made pursuant to these By-Laws
or the Certificate of Incorporation, unless expressly provided otherwise, shall
proceed as follows:
 
          (a) TERMINATION OF RIGHTS AND PRIVILEGES AS STOCKHOLDER. Upon the
     effective date of the termination of a Member Agreement or upon the date of
     exercise of any option to repurchase or redeem stock or upon such other
     date set by these By-Laws, the Certificate of Incorporation, or the Member
     and this Corporation, whichever shall be appropriate in the circumstances,
     all of this Corporation's stock owned by such stockholder (hereinafter
     referred to as "Terminated Stockholder") shall be deemed to be and shall be
     and become the property of this Corporation; from and after such date all
     rights and privileges incident to the ownership of the shares (including
     but not limited to the right to dividends thereon) shall cease, except only
     the right to receive the purchase price (as hereinafter provided) plus a
     sum equal to any dividends declared but unpaid at said date and accrued
     Patronage Dividends for the relevant year or portion thereof (to be paid in
     the manner provided for payment of all Patronage Dividends) all without
     interest and subject to the Corporation's liens and right of setoff. The
     Terminated Stockholder shall promptly remit any certificates duly endorsed
     in blank or with stock powers.
 
          (b) PAYMENT OF REDEMPTION PRICE. Immediately upon receipt of properly
     endorsed certificates representing all of a Terminated Stockholder's stock
     of the Corporation, the Corporation shall remit the redemption price to the
     Terminated Stockholder in the following manner:
 
             (i) Cash equal to the par value of Terminated Stockholder's Class A
        Common Stock reduced by the amount of any lien or setoff to which the
        Corporation may be entitled; and
 
             (ii) A note in face amount equal to the par value of Terminated
        Stockholder's Class B Common Stock. The note shall be payable in five
        (5) equal annual installments of principal, the first of which shall be
        due on the December 31 next following termination of the Terminated
        Stockholder's rights and privileges as a stockholder (as provided in
        section 7(a) of this Article VII) and shall bear interest payable with
        the installments of principal from the date of the note at the rate per
        annum borne by the issue of this Corporation's Promissory (Subordinated)
        Notes ("Promissory Notes") distributed as Patronage Dividends most
        recently distributed prior to the date of the note. The note shall be
        dated as of the date upon which the Terminated Stockholder's rights as a
        stockholder terminated (as provided in section 7(a) of this Article VII)
        and shall be subject to any lien or right of setoff to which the
        Corporation may be entitled.
 
          (c) LEGAL AVAILABILITY OF FUNDS. Should the funds of the Corporation
     legally available for such purpose be insufficient for immediate payment of
     all or any part of the redemption price, an agreement for purchase and sale
     of the stock shall be executed by the Corporation and the Terminated
     Stockholder pursuant to which the Corporation shall unqualifiedly undertake
     to pay all or the balance, as the case may be, of the redemption price as
     soon as funds are legally available for that purpose and further that no
     dividends or Patronage Dividends shall be declared and paid or set apart
     for payment to Members until after payment to the Terminated Stockholder of
     the full purchase price for such stock.
 
          (d) HARDSHIP. Notwithstanding the provisions of Paragraph 7(b) of this
     Article VII, the Board of Directors in its discretion and with due regard
     for the financial condition and requirements of the Corporation, may
     authorize and cause payment in cash for all or part of the redemption price
     which would otherwise be paid by a note if the Board of Directors
     determines that the prescribed method of payment imposes an undue hardship
     upon the Terminated Stockholder. The Board of Directors may implement this
     provision by delegating authority to an officer or officers.
 
          (e) LIEN ON STOCK AND NOTES. The Corporation shall have a lien on, and
     a right of setoff against, any stock or notes, including those issued as
     Patronage Dividend and against any cash portion of such Patronage Dividend
     which is in excess of twenty percent (20%) of the overall patronage
     dividend payable in any year for such indebtedness of the Terminated
     Stockholder to the Corporation as may, for whatever cause, exist. In the
     event that the Corporation initiates proceedings to recover amounts due it
     by the
 
                                      A-45
<PAGE>   148
 
     Terminated Stockholder, the Corporation shall be entitled to the recovery
     of all associated costs, interest and reasonable attorney's fees.
 
                                  ARTICLE VIII
 
                               MEMBER AGREEMENTS
 
     Section 1. CORPORATE PURPOSE. The Corporation shall be organized and
operated on a cooperative basis for the benefit of the holders of shares of its
Class A Common Stock (who are its Members).
 
     Section 2. GENERAL TERMS. As a condition of Membership every prospective
Member shall enter into a contract (the "Member Agreement") with this
Corporation, must be actively engaged in buying, selling and/or renting
merchandise, supplies and/or services as are handled by retail hardware dealers
and/or dealers in lumber and building supplies or dealers engaged in business as
stated in Article II, Section 1 hereof, must complete and receive approval of a
Member Agreement in form and manner adopted by the Board of Directors and must
become and remain the owner of such number of shares of stock of the Company as
shall be established from time to time by the Board of Directors or have
subscribed to purchase such shares by whatever plan of payment may be authorized
by the Board of Directors. The Member Agreement shall contain such terms,
conditions and agreements as the officers of this Corporation shall deem
necessary or desirable or as shall be required hereunder, pursuant to the
Certificate of Incorporation or these By-Laws, or pursuant to direction of the
Board of Directors. The Member Agreement shall specify the servicemark under
which such member may conduct his or her business. The Member Agreement shall
not be assignable, or transferable, in any manner whatsoever, without the
express written consent of the Corporation and shall contain, at a minimum, the
following terms and provisions:
 
          (a) An express consent by the Member to the tax treatment and effects
     specified in section 2(b) of Article IX hereof;
 
          (b) An express condition to operate the business at the specific
     location stated in the Member Agreement. Member must apply for and obtain
     Membership for each location at which such Member sells or rents hardware,
     lumber and building supplies, and/or other merchandise or services received
     from or through the Company.
 
          (c) A requirement that the Member notify the Corporation in writing
     immediately upon any change in business name, form of organization
     (proprietorship, partnership, corporation or whatever), ownership or
     control;
 
          (d) A requirement that the Member purchase qualifying shares of the
     Corporation (as referred to in Article XII of these By-Laws) pursuant to a
     subscription agreement; and
 
          (e) Automatic modification of the Member Agreement upon notice by the
     Corporation to the Member of any relevant changes in the Certificate of
     Incorporation, By-Laws, or by approval of the Board of Directors.
 
          (f) Necessary conditions regarding use of the True Value, SERVISTAR,
     Coast to Coast and any other Company owned trademarks which must be
     complied with.
 
     Section 3. TERMINATION. Each Member Agreement may be terminated as provided
therein.
 
     Section 4. CHANGE IN FORM OF BUSINESS. In the event a Member changes a sole
proprietorship, partnership or joint venture to a corporate form, where the
Corporation has agreed to accept the corporate successor-in-interest as a
Member, then the Member shall sell, transfer or otherwise assign to such
successor-in-interest all shares of stock of this Corporation owned by such
Member. Such shares shall remain subject to the Corporation's liens and right of
setoff and all other rights provided for in the Certificate of Incorporation,
By-Laws or Member Agreement.
 
     Section 5. MECHANICS OF SETOFF. Notes issued by the Corporation, whether
issued incidental to the distribution of Patronage Dividend or to the redemption
of Class B Common Stock, shall provide that if the
 
                                      A-46
<PAGE>   149
 
Corporation exercises its right of setoff, the value of the note to be setoff
against the holder's indebtedness to the Corporation or one of its subsidiaries
shall be determined at the time of setoff as follows: The Corporation shall have
the right to discount the note to its then current cash value, which shall be in
the lesser of the face amount of the note or the yield to maturity of the note
as discounted at a rate per annum equal to the prime rate at the time of setoff
at the Harris Trust and Savings Bank, Chicago, Illinois, plus two (2) percentage
points.
 
                                   ARTICLE IX
 
                              PATRONAGE DIVIDENDS
 
     Section 1. PAYMENT OF PATRONAGE DIVIDENDS. The Corporation shall distribute
Patronage Dividends to Members annually on the basis of the volume of and
margins applicable to merchandise and/or services purchased by each Member,
which equal the excess (if any) of gross margins and other income from business
done with or for Members, after deducting therefrom the following:
 
          (a) Expenses directly or indirectly related to such business;
 
          (b) Such reasonable reserves for necessary corporate purposes as may
     from time to time be provided by the Board of Directors for depreciation
     and obsolescence, state and federal taxes, bad debts, casualty losses,
     insurance and other corporate and operating charges and expenses, all
     established and computed in accordance with generally accepted accounting
     principles;
 
          (c) Such reasonable reserves for working capital necessary for the
     operation of the Corporation and for deficits arising from such operation,
     (including deficits from business other than business done with or for
     Members).
 
     Any amount set aside for reserves shall first be set aside from net
earnings, if any, of the Corporation from business other than business done with
or for Members, and only the excess shall be deducted from gross margins from
business done with or for Members in the computation described above.
 
     The amounts set aside for reserves in any year from gross margins of the
Corporation from business done with or for Members shall be allocated, to the
extent possible, to Members on the books of the Corporation on a patronage basis
for that year, or, in lieu thereof, the books or records of the Corporation
shall afford a means of doing so at any time, so that in the event of a
distribution of amounts formerly carried in reserves each Member may receive, to
the extent possible, Member's pro rata share thereof.
 
     Section 2.
 
          (a) METHOD AND TIMING OF PAYMENT. The Patronage Dividend to which
     stockholder-Members become entitled for each fiscal year shall be
     distributed no later than the fifteenth day of the ninth month following
     such fiscal year. The Board of Directors may, in its discretion, determine
     to pay Patronage Dividends either all in a form that will be treated as a
     deductible qualified written notice of allocation within the meaning of
     section 1388(c) of the Internal Revenue Code of 1986, as amended
     (hereinafter referred to as the "IRC"), all in a form that will be treated
     as a nonqualified written notice of allocation within the meaning of
     section 1388(d) of the IRC, or part in qualified form and part in
     nonqualified form. At least twenty percent (20%) of any qualified payment
     of Patronage Dividends shall be paid in cash. Subject to this limitation
     with respect to qualified distributions, the Board of Directors may decide
     that the balance of any Patronage Dividend be paid, in whole or in part, in
     cash, property, Class B Common Stock, promissory notes or other evidences
     of indebtedness, or in any other form of written notice of allocation
     (within the meaning of section 1388(b) of the IRC).
 
          (b) TAX TREATMENT OF PATRONAGE DIVIDEND BY MEMBERS. Each person who is
     a Member of the Corporation on the effective date of this section 2(b) of
     this Article IX of the By-Laws and continues as a Member after such date
     and each person who becomes a Member of the Corporation after such
     effective date shall, by such act alone, consent and be deemed to have
     consented that the amount of any distributions with respect to the Member's
     patronage which are made in written notices of allocation (as
 
                                      A-47
<PAGE>   150
 
     defined in section 1388 of the IRC) and which are received by the Member
     from the Corporation, will be taken into account by the Member at their
     stated dollar amounts in the manner provided in section 1385(a) of the IRC
     in the taxable year in which such written notices of allocation are
     received by the Member. This consent, however, shall not extend to written
     notices of allocation received by the Member as part of a nonqualified
     payment of patronage which clearly indicate on their face that they are
     nonqualified. By way of illustration, the term "written notice of
     allocation" shall include such items as the Promissory Notes, the shares of
     Class B Common Stock, a notice or statement that such securities have been
     deposited with a bank or other qualified agent on behalf of the Member, a
     notice of credit to the account of the Member on the books of the
     Corporation (against stock subscription or any other indebtedness as the
     Corporation may elect) and such other forms of notice as the Board of
     Directors may determine, distributed by the Corporation in payment, or part
     payment of the Patronage Dividends. The stated dollar amount of the
     Promissory Notes is the principal amount thereof and the stated dollar
     amount of the shares of Class B Common Stock is the par value thereof.
 
     Section 3. ISSUANCE OF CLASS B COMMON STOCK. In order to ensure the
Corporation's opportunity for healthy growth and expansion and in order to meet
the corresponding needs for additional working capital the following plan for
the investment by Members of part of the Patronage Dividend shall, subject to
modification or termination by the Board of Directors, be in effect:
 
          (a) ANNUAL ISSUANCE. With respect to the Patronage Dividend payable
     for each fiscal year, the Corporation may pay each Member a portion of such
     Patronage Dividend, not to exceed two percent (2%) of Member's net
     purchases (computed to the nearest multiple of $100) from the Corporation
     during such fiscal year, in shares of Class B Common Stock of the
     Corporation at the par value thereof; provided, however, that at least
     twenty percent (20%) of such Member's Patronage Dividend shall be paid in
     money or by qualified check.
 
     Section 4. PROMISSORY NOTES. Subject only to the payment of at least twenty
percent (20%) of each Member's annual Patronage Dividend in cash and
distribution of Class B Common Stock as provided in section 3 of this Article
IX, the Corporation may pay each Member all or any portion of the annual
Patronage Dividend in Promissory Notes which shall bear interest at the rate
from time to time fixed by the Board of Directors and shall mature at the time
fixed by the Board of Directors not later than five (5) years from the date of
issuance, and may be subordinated to any liabilities or obligations of the
Corporation, existing, contingent or created after date of issuance. The
Corporation shall have a lien upon and a right of setoff against any said
Promissory Notes issued to a Member to secure payment of any indebtedness due
the Corporation or any of its subsidiaries by the Member.
 
     Section 5. HARDSHIP. If, upon application by a Member, the Board of
Directors shall determine that payment of such Member's Patronage Dividend for
any year by the method herein provided or prescribed by the Board of Directors
imposed an undue hardship upon such Member, the Board of Directors, in its
discretion and with due regard for the financial condition and requirements of
the Corporation, may authorize and cause the payment of all or any additional
part of such Patronage Dividends in cash. The Board of Directors may implement
this provision by adopting hardship guidelines and delegating authority to an
officer or officers.
 
                                   ARTICLE X
 
                               GENERAL PROVISIONS
 
     Section 1. DIVIDENDS. Dividends upon the capital stock of the Corporation,
subject to the provisions of the Certificate of Incorporation, may be declared
out of gross margins of the Corporation, other than gross margins from business
done with or for Members, after deducting therefrom all expenses directly or
indirectly allocable thereto, by the Board of Directors at any regular or
special meeting, pursuant to law. Dividends may be paid in cash, property,
Promissory Notes, or shares of the capital stock, subject to the provisions of
the Certificate of Incorporation.
 
                                      A-48
<PAGE>   151
 
     Section 2. ANNUAL STATEMENT. The Board of Directors shall present at each
annual meeting and when called for by vote of the stockholders at any special
meeting of the stockholders, a full and clear statement of the business and
conditions of the Corporation.
 
     Section 3. CHECKS. All checks or demands for money and notes of the
Corporation shall be signed by such officer or officers or as the Board of
Directors may from time to time designate.
 
     Section 4. FISCAL YEAR. The fiscal year shall begin the first Sunday
closest to December 31, whether that day falls in December or in January.
 
                                   ARTICLE XI
 
                               BY-LAW AMENDMENTS
 
     Section 1. BY-LAW AMENDMENTS. These By-Laws may be altered or repealed at
any annual meeting of the stockholders or at any special meeting of the
stockholders at which a quorum is present or represented, provided notice of the
proposed alteration or repeal be contained in the notice of such special
meeting, or by the affirmative vote of two-thirds of the Board of Directors then
in office at any regular meeting of the board or at any special meeting of the
board if notice of the proposed alteration or repeal be contained in the notice
of such special meeting; provided, however, that no change of time or place of
the meeting for the election of directors shall be made within sixty (60) days
next before the day on which such meeting is to be held, and that in case of any
change of such time or place, notice thereof shall be given to each stockholder
in person or by letter mailed to the stockholder's last known post office
address at least twenty (20) days before the meeting is held.
 
                                  ARTICLE XII
 
                       QUALIFYING SHARES OF CAPITAL STOCK
 
     Section 1. QUALIFYING SHARES. The unit ownership of Class A Common Stock
shall consist of sixty (60) shares and no person shall be deemed to be a
Stockholder of the Corporation or shall exercise any of the rights of a
Stockholder until such person has become the holder of record of sixty (60)
fully paid and nonassessable shares of said Class A Common Stock, $100 par
value, for each store owned up to a maximum of 300 such shares, representing 5
or more stores.
 
                                  ARTICLE XIII
 
              INDEMNIFICATION OF DIRECTORS, OFFICERS AND EMPLOYEES
 
     Section 1. INDEMNIFICATION.
 
          (a) The Corporation shall indemnify any person who was or is a party
     or is threatened to be made a party to any threatened, pending or completed
     action, suit or proceeding, whether civil, criminal, administrative, or
     investigative (other than an action by or in the right of the Corporation)
     by reason of the fact that such person is or was a director, officer,
     employee or agent of the Corporation, or is or was serving at the request
     of the Corporation as a director, officer, employee or agent of another
     corporation, partnership, joint venture, trust or other enterprise, against
     expenses for which such person has not otherwise been reimbursed (including
     attorneys' fees, judgments, fines and amounts paid in settlement) actually
     and reasonably incurred by such person in connection with such action, suit
     or proceeding, if such person acted in good faith and in a manner which was
     reasonably believed to be in or not opposed to the best interests of the
     Corporation, and, with respect to any criminal action or proceeding, had no
     reasonable cause to believe that the conduct in question was unlawful. The
     termination of any action, suit or proceeding by judgment, order,
     settlement, conviction, or upon a plea of nolo contendere or its
     equivalent, shall not, of itself, create a presumption that the person did
     not act in good faith and in a manner which was reasonably believed to be
     in or not opposed to the best interest of the Corporation,
 
                                      A-49
<PAGE>   152
 
     and, with respect to any criminal action or proceeding had reasonable cause
     to believe that the conduct in question was unlawful.
 
          (b) The Corporation shall indemnify any person who was or is a party
     or is threatened to be made a party to any threatened, pending or completed
     action or suit by or in the right of the Corporation to procure a judgment
     in its favor by reason of the fact that such person is or was a director,
     officer, employee or agent of the Corporation, or is or was serving at the
     request of the Corporation as a director, officer, employee or agent of
     another corporation, partnership, joint venture, trust or other enterprise
     against expenses for which such person has not otherwise been reimbursed
     (including attorneys' fees and amounts paid in settlement) actually and
     reasonably incurred by such person in connection with the defense or
     settlement of such suit or action if such person acted in good faith and in
     a manner which was reasonably believed to be in or not opposed to the best
     interests of the Corporation and except that no indemnification shall be
     made in respect of any claim, issue or matter as to which such person shall
     have been adjudged to be liable for negligence or misconduct in the
     performance of such person's duty to the Corporation unless and only to the
     extent that the Court of Chancery of Delaware or the court in which such
     action or suit was brought shall determine upon application that, despite
     the adjudication of liability but in view of all the circumstances of the
     case, such person is fairly and reasonably entitled to indemnification for
     such expenses which the Court of Chancery of Delaware or such other court
     shall deem proper.
 
          (c) To the extent that a director, officer, employee or agent of the
     Corporation has been successful on the merits or otherwise in defense of
     any action, suit or proceeding referred to in Paragraphs 1(a) or (b) of
     this Article, or in defense of any claim, issue or matter therein, such
     person shall be indemnified against expenses (including attorneys' fees),
     actually and reasonably incurred by such person in connection therewith.
 
          (d) Any indemnification under Paragraphs 1(a) or (b) of this Article
     (unless ordered by a court) shall be made by the Corporation only as
     authorized in the specific case upon a determination that indemnification
     of the director, officer, employee or agent is proper in the circumstances
     because such person has met the applicable standard of conduct set forth in
     such Paragraphs 1(a) or (b) of this Article. Such determination shall be
     made (i) by the Board of Directors by a majority vote of a quorum,
     consisting of directors who were not parties to such action, suit or
     proceeding, or (ii) if such a quorum is not obtainable, and a quorum of
     disinterested directors so directs, by independent legal counsel in written
     opinion, or (iii) by the stockholders.
 
          (e) Expenses incurred by defending a civil or criminal action, suit or
     proceeding may be paid by the Corporation in advance of the final
     disposition of such action, suit or proceeding as authorized by the Board
     of Directors in the specific case upon receipt of an undertaking by or on
     behalf of the director, officer, employee or agent to repay such amount
     unless it shall ultimately be determined that he is entitled to be
     indemnified by the Corporation.
 
          (f) The indemnification provided in this Article shall not be deemed
     exclusive of any other rights to which those seeking indemnification may be
     entitled under any by-law, agreement, vote of stockholders or disinterested
     directors or otherwise, or of any other indemnification which may be
     granted to any person apart from this Article, both as to action in its
     official capacity and as to action in another capacity while holding
     office, and shall continue as to a person who has ceased to be a director,
     officer, employee or agent and shall inure to the benefit of the heirs,
     executors and administrators of such a person.
 
     Section 2. INSURANCE. The Corporation shall have power to purchase and
maintain insurance on behalf of any person who is or was a director, officer,
employee or agent of the Corporation or is or was serving at the request of the
Corporation as a director, officer, employee or agent of another corporation,
partnership, joint venture, trust or other enterprise, against any liability
asserted against and incurred by such person in any such capacity, or arising
out of its status as such, whether or not the Corporation would have the power
to indemnify such person against such liability under the provisions of this
Article.
 
                                      A-50
<PAGE>   153
 
                                                                  EXHIBIT 2.3(A)
 
                          INITIAL DIRECTORS OF TRUSERV
 
J.W. (BILL) BLAGG -- 47
Weakley-Watson True Value
Brownwood, TX
Term expires in 1998. Eligible for reelection.
 
WILLIAM M. CLAYPOOL, III -- 74
Claypool True Value
Needles, CA
Term expires in 2000.
 
DANIEL A. COTTER -- 61
Chicago, IL
Term expires in 1998. Eligible for reelection.
(The parties and their respective Directors have agreed that Mr. Cotter will be
renominated on an annual basis for Chairman of the Board until retirement).
 
JAY FEINSOD -- 53
Feinsod ServiStar Hardware, Inc.
Port Chester, NY
Term expires in 1998. Eligible for reelection.
 
DAVE GUTHRIE -- 44
Guthrie ServiStar Building Materials
Indianapolis, IN
Term expires in 2000. Eligible for reelection.
 
WILLIAM M. HALTERMAN -- 49
Halterman's True Value
Petersburg, WV 26847
Term expires in 1999. Eligible for reelection.
 
WILLIAM HOOD -- 57
Coast to Coast
Emmett, ID
Term expires in 2000. Eligible for reelection.
 
JAMES HOWENSTINE -- 53
Coast to Coast
Decatur, IN
Term expires in 1999. Eligible for reelection.
 
JERRALD T. KABELIN -- 59
Kabelin True Value
LaPorte, IN
Term expires in 1999. Eligible for reelection.
 
PETER G. KELLY -- 53
Lunt & Kelly's ServiStar Home Center
Newburyport, MA
Term expires in 1999. Eligible for reelection.
 
                                      A-51
<PAGE>   154
 
ROBERT J. LADNER -- 50
Ladner's True Value
Granite Falls, MN
Term expires in 1999. Eligible for reelection.
 
PAUL E. PENTZ -- 56
Butler, PA
Term expires in 1999. Eligible for reelection.
 
GEORGE V. SHEFFER -- 44
Murdale True Value
Carbondale, IL
Term expires in 2000. Eligible for reelection.
 
DENNIS A. SWANSON -- 57
Steamboat True Value Hardware
Steamboat Springs, CO
Term expires in 1998. Eligible for reelection.
 
JOHN WAKE, JR. -- 41
Tom Brown ServiStar Hardware, Inc.
Richmond, VA
Term expires in 2000. Eligible for reelection.
 
JOHN M. (MITCH) WEST, JR. -- 44
Gulf Coast True Value
Englewood, FL
Term expires in 1998. Eligible for reelection.
 
BARBARA B. WILKERSON -- 48
Blackhawk ServiStar Hardware
Charlotte, NC
Term expires in 1998. Eligible for reelection.
 
                                      A-52
<PAGE>   155
 
                                                                  EXHIBIT 2.3(B)
 
                               EXECUTIVE OFFICERS
 
DANIEL A. COTTER -- 61
Chief Executive Officer & Chairman of the Board
 
PAUL E. PENTZ -- 56
President & Chief Operating Officer
 
DONALD J. HOYE -- 48
Executive Vice President -- Business Development
 
EUGENE J. O'DONNELL -- 50
Executive Vice President -- Merchandising
 
KERRY J. KIRBY -- 50
Executive Vice President & Chief Financial Officer
 
                                      A-53
<PAGE>   156
 
                                                                  EXHIBIT 3.2(C)
 
                         B STOCK INVESTMENT REQUIREMENT
 
<TABLE>
<S>                                                                                       <C>
ANNUAL PURCHASE:
HANDLED (WAREHOUSE/STOCK & PAINT; POOL/RELAY)
0 - $499,999...........................................................................    14%
$500,000 TO $999,999...................................................................     7%
$1,000,000 TO $1,499,999...............................................................     4%
$1,500,000 AND ABOVE...................................................................     2%
DIRECT/DROP SHIP AND FACTORY DIRECT PAINT
0 - $1,499,999.........................................................................     3%
$1,500,000 AND ABOVE...................................................................     2%
LUMBER AND BUILDING MATERIALS ("L/BM")
0 - $499,999...........................................................................     3%
$500,000 - $999,999....................................................................     2%
$1,000,000 AND ABOVE...................................................................     1%
</TABLE>
 
NOTE: - MINIMUM HARDWARE INVESTMENT IN NEW CO-OP IS $25,000 IN B STOCK.
         - MINIMUM L/BM INVESTMENT IS $15,000.
         - THIS DOCUMENT MAY BE AMENDED OR MODIFIED FROM TIME TO TIME BY THE
           TRUSERV BOARD OF DIRECTORS.
 
                                      A-54
<PAGE>   157
 
                                                                     EXHIBIT 3.3
 
                           PATRONAGE DIVIDEND FORMULA
 
     A. Patronage dividends for SCC Members for the fiscal year ending June 30,
1997, and for Cotter Members for the stub period ending June 30, 1997, will be
calculated, in consultation with the respective auditors of SCC and Cotter, in a
manner consistent with prior practices for each Company, and will be distributed
by the Continuing Corporation to former SCC Members and former Cotter Members in
a manner consistent with the prior practices of each Company, without regard to
whether the determination, declaration or payment of such dividends occurs after
June 30, 1997 (the "Effective Date").
 
     B. Patronage dividends will be determined at the end of each fiscal year of
the Continuing Corporation after the Effective Date and distributed to former
SCC Members and to former Cotter Members, respectively, as follows:
 
FIRST FISCAL YEAR-END AFTER EFFECTIVE DATE
 
     1. Management of the Continuing Corporation will determine the patronage
dividends for the first fiscal year by establishing four (4) separate patronage
dividend pools. The pools will be entitled Lumber, Direct Ship, SCC, and TV.
 
     2. For each pool, earnings before interest and taxes ("EBIT") will be
determined using generally accepted accounting principles. For the Direct Ship
pool, this calculation will be the only and final calculation made.
 
     3. From each remaining pool, there will then be:
 
          a) a transition expense deduction, representing the expenses,
     including indirect expenses, incurred for integration and the development
     of common operating systems and processes. The total year-end transition
     expense will be allocated by determining the total such expenses incurred
     by the Company during the fiscal year, and allocating these expenses to the
     respective pool in proportion to its respective percentage of the total
     EBIT; and
 
          b) an interest expense deduction, which will be allocated by
     determining the total such expenses incurred by the Company during the
     fiscal year, and allocating these expenses to the respective pool in
     proportion to its respective share of assets employed to derive patronage
     dividends for that year. For the Lumber Pool, this will be the final
     calculation made and for SCC and TV, this will be the base calculation.
 
     4. For the two remaining pools, SCC and TV, each base calculation will then
be allocated in proportion to paint, stock and relay sales, consistent with
prior practices for the respective Company. This will be the final calculation
made for SCC and TV.
 
SECOND FISCAL YEAR-END AFTER EFFECTIVE DATE
 
     The above-mentioned procedure for calculating the first fiscal year-end
patronage dividend distribution will be followed, with an additional pool being
established. Such pool will be based upon manufactured paint sales and be
entitled Paint. The Paint pool will be calculated in the same manner as the
Lumber pool, and will no longer be considered as part of the SCC and TV
calculations.
 
                                      A-55
<PAGE>   158
 
THIRD AND SUBSEQUENT FISCAL YEAR-ENDS AFTER EFFECTIVE DATE
 
     The above-mentioned procedure for calculating the second fiscal year-end
patronage dividend distribution will be followed, with the following exceptions:
 
          a) the SCC and TV pools will be eliminated, and step 4 above will no
     longer be necessary;
 
          b) two additional pools will be created, one entitled Stock and one
     entitled Relay, each being based upon the fiscal year-end sales in the
     respective categories.
 
          c) the additional pools will be calculated in the same manner as the
     Lumber pool.
 
     Note: The above-mentioned procedures may be amended or modified from time
to time by resolution of the TruServ Board of Directors.
 
                                      A-56
<PAGE>   159
 
                                                                     EXHIBIT 3.8
 
                RETAIL MEMBER AGREEMENT WITH TRUSERV CORPORATION
                      AN INDEPENDENT RETAILER COOPERATIVE
 
     THIS AGREEMENT between
 
d/b/a
 
<TABLE>
<S>                     <C>                     <C>                     <C>
[ ] True Value          [ ] ServiStar           [ ] Coast to Coast      [ ] Taylor Rental
[ ] Grand Rental        [ ] Home & Garden       [ ] Induserve           [ ] Other
</TABLE>
 
of
                                 (Full Address)
 
the retail member hereinafter referred to as the "Member," and TruServ
Corporation, a Delaware Corporation, hereinafter referred to as the "Company."
 
     The Company is an organization operated on a cooperative basis by and for
independent retailers who operate hardware stores, home or garden centers,
rental stores or similar retail operations.
 
     WHEREBY it is agreed as follows:
 
     THE COMPANY AGREES:
 
     To sell merchandise of the type typically sold in retail hardware stores or
home and garden centers or rented at full service rental centers, to provide for
shipment or delivery of such merchandise to the Member's address indicated on
this Agreement, to permit use of the servicemark associated with the program
checked above ("Designated Mark") and other permitted Company owned
servicemarks, trademarks, collective membership marks, tradenames or brandnames
("Marks") under the conditions of this Agreement for so long as the Company has
a current registration, and to offer services to the Member.
 
     To invoice at the Company's current prices in respect of the category of
merchandise and services involved, and to apply all payments by Member toward
final settlement of the Member's financial obligations. The excess, if any, of
the payments made, less any additional expenses due to non-conformance with
established payment policies or prescribed procedures, shall be paid or credited
to the Member.
 
     To pay annually to the Member a Patronage Dividend on the basis of the
volume of and margins applicable to merchandise and services purchased by the
Member from the Company during each such year. Patronage Dividends shall be
determined as of the end of each fiscal year of the Company and shall be payable
out of the excess, if any, of gross margins from business done with or for
Members, after deducting therefrom the following:
 
          (a) Expenses directly or indirectly related to such business;
 
          (b) Such reasonable reserves for necessary corporate purposes as may
     from time to time be provided by the Board of Directors for depreciation
     and obsolescence, state and federal taxes, bad debts, casualty losses,
     insurance and other corporate and operating charges and expenses, all
     established and computed in accordance with generally accepted accounting
     principles; and
 
          (c) Such reasonable reserves for working capital necessary for the
     operation of the Corporation and for deficits arising from such operation,
     including deficits from business other than business done with or for
     Members.
 
     That within a reasonable time following but in no event later than the
fifteenth day of the ninth month after the close of each fiscal year, the
Patronage Dividends shall be computed in respect of such year and a proper
allocation and payment thereof made to the Member based on the volume and
applicable margins of
 
                                      A-57
<PAGE>   160
 
merchandise and services purchased by the Member. Patronage Dividends are paid
in accordance with the Company's By-Laws (principally Article IX thereof) which
provide, in substance, as follows:
 
Re: Form of Patronage Distribution Generally
 
     "The Board of Directors may, in its discretion, determine to pay Patronage
Dividends either all in a form that will be treated as a deductible qualified
written notice of allocation within the meaning of section 1388(c) of the
Internal Revenue Code of 1986, as amended (hereinafter referred to as the
"IRC"), all in a form that will be treated as a nonqualified written notice of
allocation within the meaning of section 1388(d) of the IRC, or part in
qualified form and part in nonqualified form. At least twenty percent (20%) of
any qualified payment of Patronage Dividends shall be paid in cash. Subject to
this limitation with respect to qualified distributions, the Board of Directors
may decide that the balance of any Patronage Dividend be paid, in whole or in
part, in cash, property, Class B Common Stock, promissory notes or other
evidences of indebtedness, or in any other form of written notice of allocation
(within the meaning of section 1388(b) of the IRC)." [IX section 2(a), in part.]
 
Re: Class B Common Stock
 
     "With respect to the Patronage Dividend payable for each fiscal year, the
Company may pay each Member a portion of such Patronage Dividend, not to exceed
two percent (2%) of Member's net purchases (computed to the nearest multiple of
$100) from the Company during such fiscal year, in shares of Class B Common
Stock of the Company at the par value thereof; provided, however, that at least
twenty percent (20%) of such Member's Patronage Dividend shall be paid in money
or by qualified check." [IX section 3(a).]
 
Re: Promissory (Subordinated) Notes
 
     "Subject only to the payment of at least twenty percent (20%) of each
Member's annual Patronage Dividend in cash and distribution of Class B Common
Stock as provided in section 3 of this Article IX, the Company may pay each
Member all or any portion of the annual Patronage Dividend in Promissory Notes
which shall bear interest at the rate from time to time fixed by the Board of
Directors and shall mature at the time fixed by the Board of Directors not later
than five (5) years from the date of issuance, and may be subordinated to any
liabilities or obligations of the Company, existing, contingent or created after
date of issuance." [IX section 4, in part.]
 
     To hold Markets and other meetings from time to time for the purpose of
keeping Members better informed on trends in the industry, presenting
merchandise or services available and enabling Members to exchange ideas with
fellow Members.
 
THE MEMBER AGREES:
 
     Upon execution of this Agreement, to purchase sixty (60) qualifying shares
of the Company's Class A Common Stock at a purchase price of $100 per share for
each store owned by Member, to a maximum of three hundred (300) shares for five
(5) or more stores, as defined in the Subscription to Shares agreement, attached
hereto and made a part of this Agreement.
 
     To establish, operate and maintain a retail hardware store, home or garden
center ("Retail Store") retailing merchandise and services to consumers if the
Designated Mark is True Value, ServiStar, Coast to Coast or Home & Garden
Showplace, or a full service rental store ("Rental Center") renting appropriate
merchandise if the Designated Mark is Taylor Rental or Grand Rental, or to carry
on related retail activities if using any other Designated Mark indicated above,
and to sell or rent merchandise carrying the Company's exclusive brands only at
the retail location indicated on this Agreement.
 
     To utilize the Company as its primary supplier for the types of merchandise
offered by the Company under each Agreement for which a Member signs.
 
                                      A-58
<PAGE>   161
 
     To buy from the Company in accordance with the Company procedures and
practices set forth in the Policies and Procedures Manual, which include
entering warehouse orders using electronic order entry equipment functionally
compatible with the Company's equipment, and entering all other orders using
electronic equipment whenever possible.
 
     To comply with the Company's By-Laws as may be amended from time to time.
To notify the Company, in writing, immediately upon any change in business name,
form, ownership or control.
 
     To pay on the date due all invoices on accounts receivable statements and
any other financial obligations to the Company and subsidiaries, and to pay a
one and one-half percent (1 1/2%) per month service charge, but not to exceed
the maximum amount permitted by law, on past due balance of accounts. Upon
either termination of this Agreement or Member's failure to pay on the date due
all invoices on accounts receivable statements and any other financial
obligations to the Company, to pay immediately all amounts due, including future
dated invoices, from the Member to the Company and its subsidiaries.
 
     That all information and material furnished the Member, including without
limitation, bulletins, price lists, brands, services, illustrated catalogs,
merchandising and pricing options, computer hardware and software, electronic
data and the Policies and Procedures Manual is confidential property of the
Company, developed and promoted for the benefit of Members, and the Member
agrees not to divulge or display any of the information contained in this
material to anyone who is not a Member, or not affiliated with the Company, and
not to use such information in a way which is detrimental to the Company or its
Members. The Member agrees to use such information and material only in
connection with the Member's purchases from the Company and for the purpose of
promoting the Member's retail business with the Member's retail customers. The
Member acknowledges and confirms that any dissemination or other disclosure of
such information and material for any other purpose, or to anyone not affiliated
with the Company, shall cause immediate and irreparable harm to fellow Members
and the Company. All such information and material shall be immediately returned
to the Company upon termination of this Agreement.
 
     To review the By-Laws and prospectus of the Company, receipt of which is
hereby acknowledged, and which provide, in Article IX section 2(b) of the
By-Laws, that Membership in the Company constitutes consent to take written
notices of allocation into account at their stated dollar amount as provided in
section 1385(a) of the IRC, unless such written notices clearly indicate on
their face that they are nonqualified, in the taxable year in which received. By
entering into this Agreement and becoming a member of this Company after
receiving a copy of the By-Laws and notification of the By-Law consent
provision, Member agrees and consents to be bound by Article IX, section 2(b) of
the By-Laws. Such "membership consent" (within the meaning of section
1388(c)(2)(B) of the IRC) may be revoked by Member only by terminating its
Membership in the Company in the manner provided in this Agreement.
 
     That the Board of Directors has the authority to set the composition of the
Patronage Dividend each year, provided that at least twenty percent (20%) of
each Member's share is paid in money or by qualified check.
 
     That the Member may receive different services or charges based on the
amount of merchandise purchased by Member.
 
     To the right and necessity of the Company to control the use of its
Designated Mark and other Marks and to maintain the reputation for quality
products, services and goodwill associated with such Marks. That the display and
use of the Designated Mark or any other Company owned Marks are permitted only
on the following conditions:
 
          (a) The Designated Mark and any other Marks permitted by the Company,
     are the only servicemarks which Member is entitled to use, and the Company
     may, at its sole discretion, sell specified exclusive brand merchandise
     only to Members who are permitted to use a particular Designated Mark;
 
          (b) The Designated Mark or any other Company owned Marks cannot be
     used with the trademark or servicemark of any hardware store, home or
     garden center, building center, rental center or merchandising organization
     other than the Company's, and may only be used at the retail location
     indicated on this Agreement;
 
                                      A-59
<PAGE>   162
 
          (c) The Member's store and premises will be maintained in a clean and
     orderly condition;
 
          (d) If a Retail Store, the Member will offer sufficient breadth and
     depth of merchandise in the core retail departments to serve the needs of
     retail consumers. For a hardware store, these departments include: Builders
     Hardware and Supplies, Cleaning Supplies, Electrical Supplies, Lawn and
     Garden, Paint and related Sundries, Plumbing, Tools and Home Decor;
 
          (e) If a Retail Store, the Member will maintain a retail inventory of
     representative quantities of the Company's exclusive brand merchandise
     (including, for example, paint and outdoor power equipment for hardware
     stores), as offered, advertised and promoted by the Company;
 
          (f) If a Rental Center, the Member will offer sufficient breadth and
     depth of rental merchandise to serve the needs of rental consumers;
 
          (g) The Member's business operations will be conducted in such a
     fashion as to enhance the reputation of fellow Members and the Company; and
 
          (h) That Member shall not be entitled to use the Designated Mark or
     any other Company owned Mark as part of its corporate or partnership name,
     with the exception of any Member who was a Member and used it as such prior
     to January, 1997.
 
     That during the term of this Agreement, Member shall not obtain any
proprietary rights in the Designated Mark or any other Company Marks by use
thereof. Licensee expressly acknowledges and agrees that the license granted
under this Agreement to use the Designated Mark or any other Company owned Mark
is non-exclusive and non-transferable, and that the Company has and retains the
right to grant other licenses without any limitations as to territory, product,
terms or otherwise. Within thirty days of termination of this Agreement, Member
shall cease the use of all Company owned Marks, including the Designated Mark,
and remove, at Member's expense, all store identification signs and decals which
contain any Marks owned by the Company, shall cease any display or advertising,
directly or indirectly, as a store using the Designated Mark, and shall delete
the Designated Mark and any other Company owned Marks from its business name
including, if applicable, Member's corporate name. That if Member fails to
comply with this paragraph within the time stated, Member authorizes and fully
empowers the Company, or its agent, at Member's expense, to enter upon its store
property and buildings, and remove all exterior and interior signs, decals and
other identification items specified in this paragraph, and also to withhold any
monies due Member until the terms of this paragraph are complied with.
 
     That the Company has not made any representation or prediction as to the
profitability of Member's store.
 
THE COMPANY AND MEMBER AGREE:
 
     That Member, as an independent retailer, is free to decide how to operate
its business, determine what merchandise it will stock, sell or rent and how its
store shall be identified.
 
     That the amount of any distributions with respect to Member's patronage
made in written notices of allocation (as defined in section 1388 of the IRC)
and which are received by Member from the Company, will be taken into account by
Member at their stated dollar amounts in the manner provided in section 1385(a)
of the IRC in the taxable year in which such written notices of allocation are
received by Member; provided, however, that this Agreement shall not extend to
written notices of allocation received by Member as part of a Patronage Dividend
which clearly indicate on their face that they are nonqualified. The Member
understands and agrees that the Promissory Notes and the shares of Class B
Common Stock distributed by the Company in payment, or part payment, of the
Patronage Dividends are "written notices of allocation" within the meaning of
the statute and must be taken into account by Member. The stated dollar amount
of the Promissory Notes is the principal amount thereof and the stated dollar
amount of the shares of Class B Common Stock is the par value thereof. The first
sentence of this paragraph is intended to constitute "consent in writing" within
the meaning of section 1388(c)(2)(A) of the IRC and may be revoked as provided
in section 1388(c)(3)(B) of the IRC, provided, however, that, so long as Member
remains a member of the
 
                                      A-60
<PAGE>   163
 
Company, revocation by Member of its "consent in writing" shall not revoke
Member's "membership consent."
 
     That the Promissory Notes and Class B Common Stock need not be physically
distributed to the Member but may be held in safekeeping for the Member (either
in separate securities or as part of a bulk security) and that notices of the
Member's allocation of Promissory Notes and Class B Common Stock to be deposited
in safekeeping are "written notices of allocation" and shall be taken into
account as provided for in this Agreement.
 
     That this Agreement is not assignable or transferable by the Member without
the written consent of the Company, but Company shall have the right to assign
this Agreement. Change in control or management of a corporate, partnership or
limited liability company Member must be approved in writing by the Company.
 
     That this Agreement shall continue in force from year to year unless it is
terminated as follows:
 
     The Company shall have the right to immediately terminate this Agreement by
written notice to the Member, (i) in the event and at the time or after the
Member becomes insolvent, commits any act of bankruptcy, files a voluntary
petition in bankruptcy, is adjudicated a bankrupt, or (ii) breaches any term,
condition or obligation under this Agreement or any other agreement with the
Company or one of its subsidiaries, which breach is not cured within thirty (30)
days (ten (10) days in case of nonpayment of accounts receivable statements or
any other financial obligations to the Company, or within the applicable cure
period in an agreement with the Company subsidiary) after the Member's receipt
of written notice of such breach from the Company.
 
     This Agreement may be terminated unilaterally by the Member upon sixty (60)
days written notice mailed to any executive officer of the Company at the
Company's principal office.
 
     This Agreement may be terminated unilaterally by the Company upon sixty
(60) days written notice mailed to the Member at the address shown on the books
of the Corporation; provided, however, that such termination by the Company
shall occur after the affirmative vote of two-thirds or more of the directors
then in office that such termination is in the best interests of the Company.
Without limiting the generality of the foregoing, the following events shall be
deemed to create situations in which it is prima facie in the best interests of
the Company to terminate an agreement with a Member: death or incapacity of a
Member, low or no participation, change in the nature, composition, management,
or control of a Member's business organization, or Member engages in a course of
conduct or undertakes actions which are reasonably determined by the Board of
Directors to be materially adverse to the interests of the Company, or any other
reason set forth in the By-Laws of the Company.
 
     That this Agreement shall be automatically modified upon notice from the
Company to the Member of any relevant change in the Certificate of Incorporation
and/or By-Laws of the Company, or by resolution of the Board of Directors.
 
     That this Agreement, and any other agreement which Member signs with the
Company, is the entire and complete Agreement between the Member and the Company
and that there are no prior agreements, representations, promises, or
commitments, oral or written, which are not specifically contained in this
Agreement or any other agreement which Member signs with the Company. That the
current form of the Company Member Agreement shall govern all past and present
relations, actions or claims arising between the Company and the Member.
 
     That should any provision of this Agreement be declared invalid under or in
conflict with any existing or future law or regulation such provision shall be
modified to conform with that law and such modification shall not affect any
other provision of this Agreement which shall continue in full force and effect.
 
     That failure on the part of the Company at any time or times to enforce any
breach by Member of the Membership Agreement, Certificate of Incorporation,
By-Laws, or Policies of the Company, or of any written agreements with Member
shall not constitute or be held to be a waiver of any succeeding breach thereof.
 
                                      A-61
<PAGE>   164
 
     That the Company shall have a lien on and a right of setoff against any
stock or notes, including those issued as Patronage Dividends, and against any
cash portion of such Patronage Dividend which is in excess of twenty percent
(20%) of the overall Patronage Dividend payable in any year for such
indebtedness of the Member to the Company or its subsidiaries as may, for
whatever cause, exist. In the event that the Company initiates proceedings to
recover amounts due it by Member or for any breach of this Agreement or to seek
equitable or injunctive relief against the Member, the Company shall be entitled
to the recovery of all associated costs, interest and reasonable attorney's
fees. This Agreement shall be enforced against either Member or Company, only in
courts located in Cook County or any Illinois county contiguous to Cook County,
Illinois, and only be interpreted in accordance with the substantive laws of
Illinois without giving effect to its conflict of laws principles.
 
     Prospective Member's signature on this Agreement constitutes an offer only
and this Agreement shall have no force or effect until duly accepted and signed
by the Company at its principal office and National Headquarters which is
located at 8600 West Bryn Mawr Avenue, Chicago, Illinois 60631-3505.
 
     WITNESS the Member's hand and seal this ____ day of ____________ , 19__.
 
- -------------------------------------------------------------------------------
                                 Member Entity
 
d/b/a
      -------------------------------------------------------------------------
check:    [ ] sole proprietor    [ ] partnership   [ ] corporation   
          [ ] limited liability company
 
Retail Location Address
                        -------------------------------------------------------
 
                   City                          State             Zip
                        -------------------------      ------------    -------- 
 
                   By: 
                       --------------------------------------------------------
 
                   Title:
                          -----------------------------------------------------
 
               WITNESS
                       --------------------------------------------------------
 
               Address
                       --------------------------------------------------------

               City                             State             Zip
                    ----------------------------      ------------    --------- 
 
     ACCEPTED this ____ day of ____________19__ , at Chicago, Illinois By
TruServ Corporation, by its duly authorized agent.

                                                                 (SEAL)
                 ------------------------------------------------

                                                          President
                 ----------------------------------------
 
                                      A-62
<PAGE>   165
 
                                                                    EXHIBIT 4.13
 
                              SUBSIDIARIES OF SCC
                                 AS OF 12/9/96
                      (ALL ARE PENNSYLVANIA CORPORATIONS)
 
<TABLE>
<S>            <C>
Advocate Services, Inc.
Authorized:    1,000 shares common, par value $1.00
Issued:        100 shares common
Holder(s):     SCC
Total Exposition Concepts, Inc.
Authorized:    1,000 shares common, par value $1.00
Issued:        300 shares common
Holder(s):     Advocate Services, Inc.
Advocate Retail Services, Inc.
Authorized:    1,000 shares common, par value $1.00
Issued:        1,000 shares common
Holder(s):     Advocate Services, Inc.
KCI Coatings, Inc.
Authorized:    100,000 shares Class A Common, par value $100.00
               50,000 shares Common Preference, par value $100.00
               500,000 shares Preferred, par value $50.00
Issued:        10 shares Class A Common
Holder(s):     SCC
Speer Hardware Company (will merge into SCC 1/1/97)
Authorized:    100,000 shares Class A Common, par value $100.00
               50,000 shares Common Preference, par value $100.00
               500,000 shares Preferred Series A, par value $50.00
Issued:        13,000 shares Class A Common
               *2,244 shares Common Preference
               *11,259 shares Preferred, Series A
Holder(s):     Class A Common - SCC
               Common Preference and Preferred shares are held by Speer members (approximately
               100 members)
SERVISTAR Commodities, Inc.
Authorized:    100,000 shares common
Issued:        100 shares common
Holder(s):     SCC
Taylor Rental Corporation
Authorized:    1,000 shares common, par value $1.00
Issued:        1,000 shares common
Holder(s):     SCC
</TABLE>
 
- -------------------------
* As of 8/31/96
 
                                      A-63
<PAGE>   166
 
                                                                    EXHIBIT 5.13
 
     Cotter & Company wholly-owned (unless otherwise noted) subsidiaries:
 
          Cotter Acceptance Co., Inc., an Illinois Corporation, and its
     wholly-owned subsidiary:
 
             Warner True Value(R) Hardware, Inc., a Minnesota Corporation
 
          Cotter Canada Hardware and Variety Company Inc., a Manitoba
     Corporation
 
          Cotter Canada Hardware and Variety Cooperative Inc.(1), a Canadian
     Corporation
 
          True Value(R) De Mexico, S.A. de C.V.(2), a Mexico Corporation
 
          Cotter Real Estate Agency, Inc., an Illinois Corporation
 
          General Paint & Manufacturing Company, an Illinois Corporation(3)
 
          Cotter Trucking, Inc., an Illinois Corporation
- -------------------------
 
(1) Partially-owned subsidiary of Cotter Canada Hardware and Variety Company,
    Inc.
 
(2) Majority-owned by Cotter & Company, minority owned by Cotter Acceptance Co.,
    Inc.
 
(3) Formerly Atlas Power Equipment Co. and Wheeler Manufacturing Co., also
    formerly Cotter Merchandising & Sales, Inc.
 
                                      A-64
<PAGE>   167
 
                                                                  EXHIBIT 8.2(B)
 
     1. Cotter and each of its subsidiaries which will survive the Merger is
duly organized, validly existing and in good standing under the laws of its
state or other jurisdiction of incorporation and has the corporate power to
carry on its business as it is now being conducted.
 
     2. The Agreement and the Merger have been duly authorized by all necessary
corporate action.
 
     3. The Agreement constitutes the legal, valid and binding obligation of
Cotter and is enforceable against Cotter in accordance with its respective terms
(except as otherwise provided in opinion letter).
 
     4. No pending or threatened material litigation, etc., except as set forth
in the Cotter Disclosure Letter.
 
     5. No applicable dissenters rights under the DGCL.
 
                                      A-65
<PAGE>   168
 
                                                                  EXHIBIT 8.3(C)
 
     1. SCC and each of its subsidiaries which will survive the Merger is duly
organized, validly existing and in good standing under the laws of its
Commonwealth or state of incorporation and has the corporate power to carry on
its business as it is now being conducted.
 
     2. The Agreement and the Merger have been duly authorized by all necessary
corporate action.
 
     3. The Agreement constitutes the legal, valid and binding obligation of SCC
and is enforceable against SCC in accordance with its respective terms (except
as otherwise provided in opinion letter).
 
     4. No pending or threatened material litigation, etc., except as set forth
in the SCC Disclosure Letter.
 
     5. No applicable dissenters rights under the PBCL except with respect to
those shareholders of SCC who by reason of the Merger have their SCC Common
Stock representing their ownership interest in 6 or more stores canceled.
 
                                      A-66
<PAGE>   169
 
                                   APPENDIX B
 
              FAIRNESS OPINIONS OF WILLIAM BLAIR & COMPANY, L.L.C.
 
                                DECEMBER 9, 1996
 
PRIVATE AND CONFIDENTIAL
 
Board of Directors
SERVISTAR COAST TO COAST Corporation
437 North Main Street
Butler, Pennsylvania 16001
 
Gentlemen:
 
     You have requested our opinion as to the fairness, from a financial point
of view, to the shareholders of SERVISTAR COAST TO COAST Corporation ("SCC") of
the terms of the proposed merger (the "Merger") with Cotter & Company
("Cotter"), subject to the Agreement and Plan of Merger by and between SCC and
Cotter dated December 9, 1996 (the "Merger Agreement"). The terms of the Merger
Agreement contemplate the exchange of SCC common stock, par value $100 per
share, SCC Series A Stock, par value $100 and SCC preferred (as to assets only)
non-participating stock, par value $50 per share (together, the "SCC Stock") for
Cotter Redeemable Voting Class A Common Stock par value $100 per share and
Redeemable Non-Voting Class B Common Stock, par value $100 per share (together,
the "Cotter Stock"), all on a par value dollar for par value dollar basis. The
Merger Agreement also contemplates maintenance of the methodologies of computing
and distributing patronage dividends for not less than one year after the
effectiveness of the Merger on a basis consistent with the past practices of
both SCC and Cotter.
 
     In connection with our review of the proposed Merger and the preparation of
our opinion herein, we have examined: (a) the Merger Agreement dated 12/09/96;
(b) audited financial statements of SCC for each of the three fiscal years ended
June 30, 1996; (c) the unaudited financial statements of SCC for the quarter
ended September 1996; (d) certain internal financial information and forecasts
for SCC, prepared by management of SCC; and (e) certain other publicly available
information on SCC. We have also held discussions with members of the management
of SCC and Cotter to discuss the foregoing, and have considered other matters
which we have deemed relevant to our inquiry.
 
     Although we have no reason to believe that any of the financial or other
information on which we have relied is not accurate or complete, we have assumed
the accuracy and completeness of all such information. With respect to financial
forecasts, we have assumed that such forecasts have been reasonably prepared on
bases reflecting the best currently available estimates and judgments of SCC
management, as the case may be, as to the future financial performance of SCC
and SCC together with Cotter following the Merger. Our opinion herein is based
upon circumstances existing and disclosed to us and can be evaluated as of the
date of this letter and further assumes that no material adverse change has
occurred, or will occur, subsequent to such date. We disclaim any responsibility
to revise our opinion or otherwise to comment upon events occurring after the
date of this letter or on any change in the conditions or circumstances relating
to SCC after such date.
 
     In conducting our investigation and analyses and in arriving at our opinion
expressed herein, we have taken into account such accepted financial and
investment banking procedures and considerations as we have deemed relevant
including (a) historical and forecasted revenues, operating earnings, operating
cash flows, net income and capitalization, as to SCC, Cotter and certain
publicly held companies; (b) the current financial position and results of
operation of SCC and Cotter, (c) the historical market prices of the common
stock of certain publicly held companies; (d) financial information concerning
selected business combinations which we believe to be relevant; and (e) the
general condition of the securities markets. We were not requested to, nor did
we, approach any potential alternate participants in the Merger. We also
considered the potential of the merged company to pay patronage dividends and to
provide its members with favorable prices for goods and favorable fees for
services. Finally, we also considered the limitation on transfer of both the SCC
Stock and Cotter Stock.
 
                                       B-1
<PAGE>   170
 
Board of Directors                                              December 9, 1996
SERVISTAR COAST TO COAST Corporation
 
     William Blair & Company has been engaged in the investment banking business
since 1935. We undertake the valuation of investment securities in connection
with public offerings, private placements, business combinations, estate and
gift tax valuations and similar transactions. For our services, SCC will pay us
a fee and indemnify us against certain liabilities. We have also rendered a
similar opinion to the Board of Directors of Cotter, which will pay us a fee and
indemnify us against certain liabilities.
 
     Based upon and subject to the foregoing, it is our opinion as investment
bankers that, as of date hereof, the exchange of Cotter Stock for SCC Stock in
the Merger is fair, from a financial point of view, to the shareholders of SCC.
 
                                          Very truly yours,
 
                                          William Blair & Company, L.L.C.
 
                                       B-2
<PAGE>   171
 
                                DECEMBER 9, 1996
 
PRIVATE AND CONFIDENTIAL
 
Board of Directors
Cotter & Company
8600 West Bryn Mawr Avenue
Chicago, Illinois 60631-3505
 
Gentlemen:
 
     You have requested our opinion as to the fairness, from a financial point
of view, to the shareholders of Cotter & Company ("Cotter") of the terms of the
proposed merger (the "Merger") with SERVISTAR COAST TO COAST Corporation
("SCC"), subject to the Agreement and Plan of Merger by and between Cotter and
SCC dated December 9, 1996 (the "Merger Agreement"). The terms of the Merger
Agreement contemplate the exchange of SCC common stock, par value $100 per
share, SCC Series A Stock, par value $100 per share, and SCC preferred (as to
assets only) non-participating stock, par value $50 per share (together, the
"SCC Stock") for Cotter Redeemable Voting Class A Common Stock par value $100
per share and Redeemable Non-Voting Class B Common Stock, par value $100 per
share (together, the "Cotter Stock"), all on a par value dollar for par value
dollar basis. The Merger Agreement also contemplates maintenance of the
methodologies of computing and distributing patronage dividends for not less
than one year after the effectiveness of the Merger on a basis consistent with
the past practices of both Cotter and SCC.
 
     In connection with our review of the proposed Merger and the preparation of
our opinion herein, we have examined: (a) the Merger Agreement dated 12/09/96;
(b) audited financial statements of Cotter for each of the three fiscal years
ended December 31, 1995; (c) the unaudited financial statements of Cotter for
the three quarters ended September 1996; (d) certain internal financial
information and forecasts for Cotter, prepared by management of Cotter; and (e)
certain other publicly available information on Cotter. We have also held
discussions with members of the management of Cotter and SCC to discuss the
foregoing, and have considered other matters which we have deemed relevant to
our inquiry.
 
     Although we have no reason to believe that any of the financial or other
information on which we have relied is not accurate or complete, we have assumed
the accuracy and completeness of all such information. With respect to financial
forecasts, we have assumed that such forecasts have been reasonably prepared on
bases reflecting the best currently available estimates and judgments of Cotter
management, as the case may be, as to the future financial performance of Cotter
and Cotter together with SCC following the Merger. Our opinion herein is based
upon circumstances existing and disclosed to us and can be evaluated as of the
date of this letter and further assumes that no material adverse change has
occurred, or will occur, subsequent to such date. We disclaim any responsibility
to revise our opinion or otherwise to comment upon events occurring after the
date of this letter or on any change in the conditions or circumstances relating
to Cotter after such date.
 
     In conducting our investigation and analyses and in arriving at our opinion
expressed herein, we have taken into account such accepted financial and
investment banking procedures and considerations as we have deemed relevant
including (a) historical and forecasted revenues, operating earnings, operating
cash flows, net income and capitalization, as to Cotter, SCC and certain
publicly held companies; (b) the current financial position and results of
operation of Cotter and SCC, (c) the historical market prices of the common
stock of certain publicly held companies; (d) financial information concerning
selected business combinations which we believe to be relevant; and (e) the
general condition of the securities markets. We were not requested to, nor did
we, approach any potential alternate participants in the Merger. We also
considered the potential of the merged company to pay patronage dividends and to
provide its members with favorable prices for goods and favorable fees for
services. Finally, we also considered the limitation on transfer of both the
Cotter Stock and SCC Stock.
 
     William Blair & Company has been engaged in the investment banking business
since 1935. We undertake the valuation of investment securities in connection
with public offerings, private placements, business combinations, estate and
gift tax valuations and similar transactions. For our services, Cotter will pay
 
                                       B-3
<PAGE>   172
 
Board of Directors                                              December 9, 1996
Cotter & Company
 
us a fee and indemnify us against certain liabilities. We have also rendered a
similar opinion to the Board of Directors of SCC, which will pay us a fee and
indemnify us against certain liabilities.
 
     Based upon and subject to the foregoing, it is our opinion as investment
bankers that, as of date hereof, the exchange of Cotter Stock for SCC Stock in
the Merger is fair, from a financial point of view, to the shareholders of
Cotter.
 
                                          Very truly yours,
 
                                          William Blair & Company, L.L.C.
 
                                       B-4
<PAGE>   173
 
                                   APPENDIX C
 
                      FORM OF NEW RETAIL MEMBER AGREEMENT
 
                RETAIL MEMBER AGREEMENT WITH TRUSERV CORPORATION
                      AN INDEPENDENT RETAILER COOPERATIVE
 
     THIS AGREEMENT between
 
d/b/a
 
<TABLE>
<S>                     <C>                     <C>                     <C>
[ ] True Value          [ ] ServiStar           [ ] Coast to Coast      [ ] Taylor Rental
[ ] Grand Rental        [ ] Home & Garden       [ ] Induserve           [ ] Other
</TABLE>
 
of
                                 (Full Address)
 
the retail member hereinafter referred to as the "Member," and TruServ
Corporation, a Delaware Corporation, hereinafter referred to as the "Company."
 
     The Company is an organization operated on a cooperative basis by and for
independent retailers who operate hardware stores, home or garden centers,
rental stores or similar retail operations.
 
     WHEREBY it is agreed as follows:
 
     THE COMPANY AGREES:
 
     To sell merchandise of the type typically sold in retail hardware stores or
home and garden centers or rented at full service rental centers, to provide for
shipment or delivery of such merchandise to the Member's address indicated on
this Agreement, to permit use of the servicemark associated with the program
checked above ("Designated Mark") and other permitted Company owned
servicemarks, trademarks, collective membership marks, tradenames or brandnames
("Marks") under the conditions of this Agreement for so long as the Company has
a current registration, and to offer services to the Member.
 
     To invoice at the Company's current prices in respect of the category of
merchandise and services involved, and to apply all payments by Member toward
final settlement of the Member's financial obligations. The excess, if any, of
the payments made, less any additional expenses due to non-conformance with
established payment policies or prescribed procedures, shall be paid or credited
to the Member.
 
     To pay annually to the Member a Patronage Dividend on the basis of the
volume of and margins applicable to merchandise and services purchased by the
Member from the Company during each such year. Patronage Dividends shall be
determined as of the end of each fiscal year of the Company and shall be payable
out of the excess, if any, of gross margins from business done with or for
Members, after deducting therefrom the following:
 
          (a) Expenses directly or indirectly related to such business;
 
          (b) Such reasonable reserves for necessary corporate purposes as may
     from time to time be provided by the Board of Directors for depreciation
     and obsolescence, state and federal taxes, bad debts, casualty losses,
     insurance and other corporate and operating charges and expenses, all
     established and computed in accordance with generally accepted accounting
     principles; and
 
          (c) Such reasonable reserves for working capital necessary for the
     operation of the Corporation and for deficits arising from such operation,
     including deficits from business other than business done with or for
     Members.
 
     That within a reasonable time following but in no event later than the
fifteenth day of the ninth month after the close of each fiscal year, the
Patronage Dividends shall be computed in respect of such year and a proper
allocation and payment thereof made to the Member based on the volume and
applicable margins of
 
                                       C-1
<PAGE>   174
 
merchandise and services purchased by the Member. Patronage Dividends are paid
in accordance with the Company's By-Laws (principally Article IX thereof) which
provide, in substance, as follows:
 
Re: Form of Patronage Distribution Generally
 
     "The Board of Directors may, in its discretion, determine to pay Patronage
Dividends either all in a form that will be treated as a deductible qualified
written notice of allocation within the meaning of section 1388(c) of the
Internal Revenue Code of 1986, as amended (hereinafter referred to as the
"IRC"), all in a form that will be treated as a nonqualified written notice of
allocation within the meaning of section 1388(d) of the IRC, or part in
qualified form and part in nonqualified form. At least twenty percent (20%) of
any qualified payment of Patronage Dividends shall be paid in cash. Subject to
this limitation with respect to qualified distributions, the Board of Directors
may decide that the balance of any Patronage Dividend be paid, in whole or in
part, in cash, property, Class B Common Stock, promissory notes or other
evidences of indebtedness, or in any other form of written notice of allocation
(within the meaning of section 1388(b) of the IRC)." [IX section 2(a), in part.]
 
Re: Class B Common Stock
 
     "With respect to the Patronage Dividend payable for each fiscal year, the
Company may pay each Member a portion of such Patronage Dividend, not to exceed
two percent (2%) of Member's net purchases (computed to the nearest multiple of
$100) from the Company during such fiscal year, in shares of Class B Common
Stock of the Company at the par value thereof; provided, however, that at least
twenty percent (20%) of such Member's Patronage Dividend shall be paid in money
or by qualified check." [IX section 3(a).]
 
Re: Promissory (Subordinated) Notes
 
     "Subject only to the payment of at least twenty percent (20%) of each
Member's annual Patronage Dividend in cash and distribution of Class B Common
Stock as provided in section 3 of this Article IX, the Company may pay each
Member all or any portion of the annual Patronage Dividend in Promissory Notes
which shall bear interest at the rate from time to time fixed by the Board of
Directors and shall mature at the time fixed by the Board of Directors not later
than five (5) years from the date of issuance, and may be subordinated to any
liabilities or obligations of the Company, existing, contingent or created after
date of issuance." [IX section 4, in part.]
 
     To hold Markets and other meetings from time to time for the purpose of
keeping Members better informed on trends in the industry, presenting
merchandise or services available and enabling Members to exchange ideas with
fellow Members.
 
THE MEMBER AGREES:
 
     Upon execution of this Agreement, to purchase sixty (60) qualifying shares
of the Company's Class A Common Stock at a purchase price of $100 per share for
each store owned by Member, to a maximum of three hundred (300) shares for five
(5) or more stores, as defined in the Subscription to Shares agreement, attached
hereto and made a part of this Agreement.
 
     To establish, operate and maintain a retail hardware store, home or garden
center ("Retail Store") retailing merchandise and services to consumers if the
Designated Mark is True Value, ServiStar, Coast to Coast or Home & Garden
Showplace, or a full service rental store ("Rental Center") renting appropriate
merchandise if the Designated Mark is Taylor Rental or Grand Rental, or to carry
on related retail activities if using any other Designated Mark indicated above,
and to sell or rent merchandise carrying the Company's exclusive brands only at
the retail location indicated on this Agreement.
 
     To utilize the Company as its primary supplier for the types of merchandise
offered by the Company under each Agreement for which a Member signs.
 
                                       C-2
<PAGE>   175
 
     To buy from the Company in accordance with the Company procedures and
practices set forth in the Policies and Procedures Manual, which include
entering warehouse orders using electronic order entry equipment functionally
compatible with the Company's equipment, and entering all other orders using
electronic equipment whenever possible.
 
     To comply with the Company's By-Laws as may be amended from time to time.
To notify the Company, in writing, immediately upon any change in business name,
form, ownership or control.
 
     To pay on the date due all invoices on accounts receivable statements and
any other financial obligations to the Company and subsidiaries, and to pay a
one and one-half percent (1 1/2%) per month service charge, but not to exceed
the maximum amount permitted by law, on past due balance of accounts. Upon
either termination of this Agreement or Member's failure to pay on the date due
all invoices on accounts receivable statements and any other financial
obligations to the Company, to pay immediately all amounts due, including future
dated invoices, from the Member to the Company and its subsidiaries.
 
     That all information and material furnished the Member, including without
limitation, bulletins, price lists, brands, services, illustrated catalogs,
merchandising and pricing options, computer hardware and software, electronic
data and the Policies and Procedures Manual is confidential property of the
Company, developed and promoted for the benefit of Members, and the Member
agrees not to divulge or display any of the information contained in this
material to anyone who is not a Member, or not affiliated with the Company, and
not to use such information in a way which is detrimental to the Company or its
Members. The Member agrees to use such information and material only in
connection with the Member's purchases from the Company and for the purpose of
promoting the Member's retail business with the Member's retail customers. The
Member acknowledges and confirms that any dissemination or other disclosure of
such information and material for any other purpose, or to anyone not affiliated
with the Company, shall cause immediate and irreparable harm to fellow Members
and the Company. All such information and material shall be immediately returned
to the Company upon termination of this Agreement.
 
     To review the By-Laws and prospectus of the Company, receipt of which is
hereby acknowledged, and which provide, in Article IX section 2(b) of the
By-Laws, that Membership in the Company constitutes consent to take written
notices of allocation into account at their stated dollar amount as provided in
section 1385(a) of the IRC, unless such written notices clearly indicate on
their face that they are nonqualified, in the taxable year in which received. By
entering into this Agreement and becoming a member of this Company after
receiving a copy of the By-Laws and notification of the By-Law consent
provision, Member agrees and consents to be bound by Article IX, section 2(b) of
the By-Laws. Such "membership consent" (within the meaning of section
1388(c)(2)(B) of the IRC) may be revoked by Member only by terminating its
Membership in the Company in the manner provided in this Agreement.
 
     That the Board of Directors has the authority to set the composition of the
Patronage Dividend each year, provided that at least twenty percent (20%) of
each Member's share is paid in money or by qualified check.
 
     That the Member may receive different services or charges based on the
amount of merchandise purchased by Member.
 
     To the right and necessity of the Company to control the use of its
Designated Mark and other Marks and to maintain the reputation for quality
products, services and goodwill associated with such Marks. That the display and
use of the Designated Mark or any other Company owned Marks are permitted only
on the following conditions:
 
          (a) The Designated Mark and any other Marks permitted by the Company,
     are the only servicemarks which Member is entitled to use, and the Company
     may, at its sole discretion, sell specified exclusive brand merchandise
     only to Members who are permitted to use a particular Designated Mark;
 
          (b) The Designated Mark or any other Company owned Marks cannot be
     used with the trademark or servicemark of any hardware store, home or
     garden center, building center, rental center or merchandising organization
     other than the Company's, and may only be used at the retail location
     indicated on this Agreement;
 
                                       C-3
<PAGE>   176
 
          (c) The Member's store and premises will be maintained in a clean and
     orderly condition;
 
          (d) If a Retail Store, the Member will offer sufficient breadth and
     depth of merchandise in the core retail departments to serve the needs of
     retail consumers. For a hardware store, these departments include: Builders
     Hardware and Supplies, Cleaning Supplies, Electrical Supplies, Lawn and
     Garden, Paint and related Sundries, Plumbing, Tools and Home Decor;
 
          (e) If a Retail Store, the Member will maintain a retail inventory of
     representative quantities of the Company's exclusive brand merchandise
     (including, for example, paint and outdoor power equipment for hardware
     stores), as offered, advertised and promoted by the Company;
 
          (f) If a Rental Center, the Member will offer sufficient breadth and
     depth of rental merchandise to serve the needs of rental consumers;
 
          (g) The Member's business operations will be conducted in such a
     fashion as to enhance the reputation of fellow Members and the Company; and
 
          (h) That Member shall not be entitled to use the Designated Mark or
     any other Company owned Mark as part of its corporate or partnership name,
     with the exception of any Member who was a Member and used it as such prior
     to January, 1997.
 
     That during the term of this Agreement, Member shall not obtain any
proprietary rights in the Designated Mark or any other Company Marks by use
thereof. Licensee expressly acknowledges and agrees that the license granted
under this Agreement to use the Designated Mark or any other Company owned Mark
is non-exclusive and non-transferable, and that the Company has and retains the
right to grant other licenses without any limitations as to territory, product,
terms or otherwise. Within thirty days of termination of this Agreement, Member
shall cease the use of all Company owned Marks, including the Designated Mark,
and remove, at Member's expense, all store identification signs and decals which
contain any Marks owned by the Company, shall cease any display or advertising,
directly or indirectly, as a store using the Designated Mark, and shall delete
the Designated Mark and any other Company owned Marks from its business name
including, if applicable, Member's corporate name. That if Member fails to
comply with this paragraph within the time stated, Member authorizes and fully
empowers the Company, or its agent, at Member's expense, to enter upon its store
property and buildings, and remove all exterior and interior signs, decals and
other identification items specified in this paragraph, and also to withhold any
monies due Member until the terms of this paragraph are complied with.
 
     That the Company has not made any representation or prediction as to the
profitability of Member's store.
 
THE COMPANY AND MEMBER AGREE:
 
     That Member, as an independent retailer, is free to decide how to operate
its business, determine what merchandise it will stock, sell or rent and how its
store shall be identified.
 
     That the amount of any distributions with respect to Member's patronage
made in written notices of allocation (as defined in section 1388 of the IRC)
and which are received by Member from the Company, will be taken into account by
Member at their stated dollar amounts in the manner provided in section 1385(a)
of the IRC in the taxable year in which such written notices of allocation are
received by Member; provided, however, that this Agreement shall not extend to
written notices of allocation received by Member as part of a Patronage Dividend
which clearly indicate on their face that they are nonqualified. The Member
understands and agrees that the Promissory Notes and the shares of Class B
Common Stock distributed by the Company in payment, or part payment, of the
Patronage Dividends are "written notices of allocation" within the meaning of
the statute and must be taken into account by Member. The stated dollar amount
of the Promissory Notes is the principal amount thereof and the stated dollar
amount of the shares of Class B Common Stock is the par value thereof. The first
sentence of this paragraph is intended to constitute "consent in writing" within
the meaning of section 1388(c)(2)(A) of the IRC and may be revoked as provided
in section 1388(c)(3)(B) of the IRC, provided, however, that, so long as Member
remains a member of the
 
                                       C-4
<PAGE>   177
 
Company, revocation by Member of its "consent in writing" shall not revoke
Member's "membership consent."
 
     That the Promissory Notes and Class B Common Stock need not be physically
distributed to the Member but may be held in safekeeping for the Member (either
in separate securities or as part of a bulk security) and that notices of the
Member's allocation of Promissory Notes and Class B Common Stock to be deposited
in safekeeping are "written notices of allocation" and shall be taken into
account as provided for in this Agreement.
 
     That this Agreement is not assignable or transferable by the Member without
the written consent of the Company, but Company shall have the right to assign
this Agreement. Change in control or management of a corporate, partnership or
limited liability company Member must be approved in writing by the Company.
 
     That this Agreement shall continue in force from year to year unless it is
terminated as follows:
 
     The Company shall have the right to immediately terminate this Agreement by
written notice to the Member, (i) in the event and at the time or after the
Member becomes insolvent, commits any act of bankruptcy, files a voluntary
petition in bankruptcy, is adjudicated a bankrupt, or (ii) breaches any term,
condition or obligation under this Agreement or any other agreement with the
Company or one of its subsidiaries, which breach is not cured within thirty (30)
days (ten (10) days in case of nonpayment of accounts receivable statements or
any other financial obligations to the Company, or within the applicable cure
period in an agreement with the Company subsidiary) after the Member's receipt
of written notice of such breach from the Company.
 
     This Agreement may be terminated unilaterally by the Member upon sixty (60)
days written notice mailed to any executive officer of the Company at the
Company's principal office.
 
     This Agreement may be terminated unilaterally by the Company upon sixty
(60) days written notice mailed to the Member at the address shown on the books
of the Corporation; provided, however, that such termination by the Company
shall occur after the affirmative vote of two-thirds or more of the directors
then in office that such termination is in the best interests of the Company.
Without limiting the generality of the foregoing, the following events shall be
deemed to create situations in which it is prima facie in the best interests of
the Company to terminate an agreement with a Member: death or incapacity of a
Member, low or no participation, change in the nature, composition, management,
or control of a Member's business organization, or Member engages in a course of
conduct or undertakes actions which are reasonably determined by the Board of
Directors to be materially adverse to the interests of the Company, or any other
reason set forth in the By-Laws of the Company.
 
     That this Agreement shall be automatically modified upon notice from the
Company to the Member of any relevant change in the Certificate of Incorporation
and/or By-Laws of the Company, or by resolution of the Board of Directors.
 
     That this Agreement, and any other agreement which Member signs with the
Company, is the entire and complete Agreement between the Member and the Company
and that there are no prior agreements, representations, promises, or
commitments, oral or written, which are not specifically contained in this
Agreement or any other agreement which Member signs with the Company. That the
current form of the Company Member Agreement shall govern all past and present
relations, actions or claims arising between the Company and the Member.
 
     That should any provision of this Agreement be declared invalid under or in
conflict with any existing or future law or regulation such provision shall be
modified to conform with that law and such modification shall not affect any
other provision of this Agreement which shall continue in full force and effect.
 
     That failure on the part of the Company at any time or times to enforce any
breach by Member of the Membership Agreement, Certificate of Incorporation,
By-Laws, or Policies of the Company, or of any written agreements with Member
shall not constitute or be held to be a waiver of any succeeding breach thereof.
 
                                       C-5
<PAGE>   178
 
     That the Company shall have a lien on and a right of setoff against any
stock or notes, including those issued as Patronage Dividends, and against any
cash portion of such Patronage Dividend which is in excess of twenty percent
(20%) of the overall Patronage Dividend payable in any year for such
indebtedness of the Member to the Company or its subsidiaries as may, for
whatever cause, exist. In the event that the Company initiates proceedings to
recover amounts due it by Member or for any breach of this Agreement or to seek
equitable or injunctive relief against the Member, the Company shall be entitled
to the recovery of all associated costs, interest and reasonable attorney's
fees. This Agreement shall be enforced against either Member or Company, only in
courts located in Cook County or any Illinois county contiguous to Cook County,
Illinois, and only be interpreted in accordance with the substantive laws of
Illinois without giving effect to its conflict of laws principles.
 
     Prospective Member's signature on this Agreement constitutes an offer only
and this Agreement shall have no force or effect until duly accepted and signed
by the Company at its principal office and National Headquarters which is
located at 8600 West Bryn Mawr Avenue, Chicago, Illinois 60631-3505.
 
     WITNESS the Member's hand and seal this ____ day of ____________ , 19__.
 
- --------------------------------------------------------------------------------
                                 Member Entity
 






 
d/b/a
      -------------------------------------------------------------------------
check:    [ ] sole proprietor    [ ] partnership   [ ] corporation   
          [ ] limited liability company
 
Retail Location Address
                        -------------------------------------------------------
 
                   City                          State             Zip
                        -------------------------      ------------    -------- 
 
                   By: 
                       --------------------------------------------------------
 
                   Title:
                          -----------------------------------------------------
 
               WITNESS
                       --------------------------------------------------------
 
               Address
                       --------------------------------------------------------

               City                             State             Zip
                    ----------------------------      ------------    --------- 

     ACCEPTED this ____ day of ____________ , 19__ , at Chicago, Illinois By
TruServ Corporation, by its duly authorized agent.
 
                                                                 (SEAL)
                 ------------------------------------------------

                                                          President
                 ----------------------------------------
 



                                       C-6
<PAGE>   179
 
                                   APPENDIX D
 
                               BY LAWS OF TRUSERV
 
                                    BY-LAWS
                                       OF
                              TRUSERV CORPORATION
                             EFFECTIVE JULY 1, 1997
 
                                   ARTICLE I
 
                                    OFFICES
 
     Section 1. OFFICE IN DELAWARE. The registered office of the Corporation in
the State of Delaware shall be located at No. 1209 Orange Street in the City of
Wilmington, County of New Castle.
 
     Section 2. ADDITIONAL OFFICES. The principal office of the Corporation in
the State of Illinois shall be located at 8600 West Bryn Mawr Avenue in the City
of Chicago, County of Cook. The Corporation may have such other office or
offices within or without the State of Illinois as the Board of Directors may
from time to time determine or the business of the Corporation may require.
 
                                   ARTICLE II
 
                                    PURPOSE
 
     Section 1. PRINCIPAL PURPOSE. The principal purposes of the Corporation are
to benefit its members ("Members") through the manufacture, buying and selling
of merchandise and supplies as are or may be handled by retail hardware, retail
commercial and industrial supply, lumber and building supply, general rental and
home and garden center Members; the rendering of services and furnishing of
benefits as will be useful or beneficial to Members; the maintenance of offices,
facilities and warehouses to offer services and benefits and to stock and
deliver merchandise and supplies to Members; and to do any lawful act concerning
any or all lawful business for which corporations may be incorporated under the
Delaware General Corporation Law.
 
                                  ARTICLE III
 
                            MEETINGS OF STOCKHOLDERS
 
     Section 1. PLACE OF MEETINGS. All meetings of the stockholders for the
election of directors or for any other purposes shall be held at such location,
within or without the State of Delaware, as the Board of Directors may from time
to time designate and shall be held at such time as shall be stated in the
notice of the meeting, or in a duly executed waiver of notice thereof.
 
     Section 2. DATE OF ANNUAL MEETING. An annual meeting of stockholders shall
be held on the first Tuesday of April in each year, if not a legal holiday, and
if a legal holiday, then on the next business day following, at which the
stockholders shall elect by ballot a Board of Directors and transact such other
business as may properly be brought before the meeting.
 
     Section 3. NOTICE OF ANNUAL MEETING. Written notice of the annual meeting
shall be served upon or mailed to each stockholder entitled to vote thereat at
such address as appears on the books of the Corporation, at least ten (10) days
prior to the meeting, or such longer period of time as may be required by law.
 
     Section 4. LIST OF STOCKHOLDERS. At least ten (10) days before every
election of directors, a complete list of the stockholders entitled to vote at
said election, arranged in alphabetical order, with the address of each and the
number of voting shares held by each, shall be prepared by the secretary. Such
list shall be open at the place where the election is to be held for said ten
(10) days to the examination of any stockholder, and shall be produced and kept
at the time and place of election during the whole time thereof, and subject to
the inspection of any stockholder who may be present.
 
                                       D-1
<PAGE>   180
 
     Section 5. SPECIAL MEETINGS. Special meetings of the stockholders, for any
purpose or purposes, unless otherwise prescribed by statute or by Certificate of
Incorporation, may be called by the chairman of the board with the approval of a
majority of the Board of Directors, or may be called by the chief executive
officer or president, and shall be called by the chief executive officer,
president or secretary at the request in writing of a majority of the Board of
Directors, or at the request in writing of stockholders owning at least ten
percent (10%) of the shares of voting stock of the Corporation issued and
outstanding and entitled to vote. Such request shall state the purpose or
purposes of the proposed meeting.
 
     Section 6. NOTICE OF SPECIAL MEETINGS. Notice of a special meeting of
stockholders, stating the time and place and object thereof, shall be served
upon or mailed, at least twenty (20) days before such meeting, to each
stockholder entitled to vote thereat at such address as appears on the books of
the Corporation.
 
     Section 7. BUSINESS AT SPECIAL MEETINGS. Business transacted at all special
meetings shall be confined to the objects stated in the call.
 
     Section 8. QUORUM; ADJOURNMENTS. The holders of a majority of the stock
issued and outstanding and entitled to vote thereat, present in person or
represented by proxy, shall be requisite and shall constitute a quorum at all
meetings of the stockholders for the transaction of business, except as
otherwise provided by statute, by the Certificate of Incorporation or by these
By-Laws. If, however, a quorum shall not be present or represented at any
meeting of the stockholders, the stockholders entitled to vote thereat, present
in person or represented by proxy, shall have power to adjourn the meeting from
time to time, without notice other than announcement at the meeting, until a
quorum shall be present or represented. At such adjourned meeting at which a
quorum shall be present or represented any business may be transacted which
might have been transacted at the meeting as originally called. When a quorum is
present or represented at any meeting, the vote of the holders of a majority of
the stock having voting power present in person or represented by proxy shall
decide any question brought before such meeting, unless the question is one upon
which by express provision of the statutes or of the Certificate of
Incorporation or of these By-Laws a different vote is required, in which case
such express provision shall govern and control the decision of such question.
 
     Section 9. VOTING; NO PRE-EMPTIVE RIGHTS. At any meeting of the
stockholders every stockholder of record having the right to vote shall be
entitled to vote in person, or by proxy appointed by an instrument in writing
subscribed by such stockholder and bearing a date not more than three (3) years
prior to said meeting, unless said instrument provides for a longer period. Each
share of Class A Common Stock shall be entitled to one (1) vote for all
purposes. No holder of any class of stock of the Corporation shall have any
pre-emptive or preferential right to subscribe to or purchase any shares of
stock of the Corporation or shares or securities of any kind, either convertible
into or evidencing the right to purchase any shares of stock of the Corporation,
other than such thereof, if any, as the Board of Directors in its discretion may
from time to time determine.
 
                                   ARTICLE IV
 
                                   DIRECTORS
 
     Section 1. NUMBER; TERM. The number of directors which shall constitute the
whole board shall be not less than nine (9) nor more than seventeen (17). Two
(2) of such directors shall be the Chief Executive Officer and the President of
the Corporation until the Chief Executive Officer and President's positions are
combined, whereupon the maximum number of directors shall be sixteen (16),
including one management representative who shall be the person holding the
position of President and Chief Executive Officer of the Corporation. The
directors shall be divided into three (3) classes, each class to consist, as
nearly as may be, of one-third of the number of directors then constituting the
whole board. To be eligible to serve as a director, except for executive
officers of the Corporation, a director must be a current Member of the
Corporation or possess an ownership interest and actively participate in the
business of a Member.
 
     Within the limits above specified, the number of directors shall be
determined by resolution of the Board of Directors. The directors shall be
elected at the annual meeting of the stockholders to serve for a term of three
(3) years, except as provided in section 4 of this Article, so that the term of
office of one class of directors shall expire in each year, and each director
shall hold office for the term elected and until a successor
 
                                       D-2
<PAGE>   181
 
shall be elected and shall qualify, except in the event of death, resignation,
disqualification or removal of a director where termination shall be immediate.
Except in the case of executive officers of the Corporation, no person shall
serve more than three (3) full three-year terms as a director of the
Corporation. A director who serves as chairman for a period of three (3) years
shall be eligible for one (1) additional three (3) year term. During this
additional term, the director shall not be eligible to serve as the chairman.
Except in the case of executive officers of the Corporation, persons over the
age of seventy (70) shall not be eligible for election or re-election to the
Board of Directors after the calendar year 1997. An executive officer of the
Corporation shall be eligible for election or re-election or appointment as a
director at any time without regard to the period of time during which such
executive officer has previously served as a director.
 
     Section 2. CHAIRMAN OF THE BOARD. The chairman shall serve a maximum of six
(6) terms as chairman. The chairman of the board shall preside at all meetings
of the stockholders and directors and shall be ex-officio a member of all
standing committees. The chairman shall perform all duties incident to the
position of chairman of the board and such other duties as may be prescribed by
the Board of Directors from time to time.
 
     Section 3. PLACE OF MEETINGS. The directors may hold meetings and to the
extent permitted by law keep the books of the Corporation outside of Delaware,
at such places as they may from time to time determine.
 
     Section 4. VACANCIES. If any vacancies occur in the Board of Directors,
caused by death, resignation, retirement, disqualification or removal from
office of any directors or otherwise, or any new directorship is created by any
increase in the authorized number of directors, a majority of the directors then
in office, though less than a quorum, may choose a successor or successors, or
fill the newly created directorship and the directors so chosen shall hold
office for the remainder of the unexpired term.
 
     Section 5. GENERAL POWERS. The property and business of the Corporation
shall be managed by its Board of Directors which may exercise all such powers of
the Corporation and do all such lawful acts and things as are not by applicable
law, the Certificate of Incorporation or by these By-Laws directed or required
to be exercised or done by the stockholders.
 
     Section 6. FIRST MEETING. The first meeting of each newly elected board
shall be held immediately following the annual meeting of stockholders, within
or without the State of Delaware and no notice of such meeting shall be
necessary to the newly elected directors in order legally to constitute the
meeting, provided a quorum shall be present, or they may meet at such place and
time as shall be fixed by the consent in writing of all the directors.
 
     Section 7. REGULAR MEETING. Regular meetings of the board may be held
without notice at such time and place either within or without the State of
Delaware as shall from time to time be determined by the board.
 
     Section 8. SPECIAL MEETINGS. Special meetings of the board may be called by
the chairman, chief executive officer or the president or any four (4) directors
on five (5) days' notice to each director, either personally, by telephone, by
any electronic communication, or by mail. Special meetings shall be called by
the chairman, chief executive officer, president or secretary in like manner and
with like notice on the written request of five (5) directors. Special board
meetings may take place by any means through which all participating directors
can hear each other, when properly called.
 
     Section 9. QUORUM. At all meetings of the board a majority of the directors
then in office and entitled to vote shall constitute a quorum for the
transaction of business and the act of a majority of the directors present at
any meeting at which there is a quorum shall be the act of the Board of
Directors, except as may be otherwise specifically provided by statute or by the
Certificate of Incorporation or by these By-Laws. If a quorum shall not be
present at any meeting of directors the directors present thereat may adjourn
the meeting from time to time, without notice other than announcement at the
meeting, until a quorum shall be present.
 
     Section 10. AGENDAS AND MINUTES. Agendas for all regular meetings shall be
mailed at least ten (10) days before the date of each such meeting. An item
proposed by a Director for the agenda shall be delivered to
 
                                       D-3
<PAGE>   182
 
the chairman's and secretary's offices fifteen (15) days before the meeting.
Minutes of each meeting of the Board of Directors shall be mailed to all
directors and officers no later than twenty-one (21) days following such
meeting. They shall be attested to by the chairman and the secretary.
 
     Section 11. COMPENSATION. Directors shall not receive a salary for their
services as directors, but, by resolution of the board a fixed fee and expenses
of attendance will be paid; provided that nothing herein contained shall be
construed to preclude any director from serving the Corporation in any other
capacity and receiving compensation therefor.
 
     Section 12. COMMITTEES. The Board of Directors may by resolution or
resolutions passed by a majority of the entire board designate one (1) or more
committees, each committee to consist of three (3) or more of the directors of
the Corporation, which, to the extent provided in said resolution or
resolutions, shall have and may exercise the powers of the Board of Directors in
the management of the business and affairs of the Corporation. Such committee or
committees shall have such name or names as may be determined from time to time
by resolution adopted by the Board of Directors. A majority of the members of
any such committee may determine its action and fix the time and place of its
meetings unless the Board of Directors shall otherwise provide. The Board of
Directors shall have power at any time to fill vacancies in, to change the
membership of, or to dissolve any committee. Each committee shall keep regular
minutes of its meetings and report the same to the Board of Directors when
required.
 
                                   ARTICLE V
 
                                    NOTICES
 
     Section 1. FORM; DELIVERY. Whenever applicable law or the Certificate of
Incorporation or these By-Laws requires notice to any director or stockholder,
it shall not be construed to mean personal notice, but such notice may be given
in writing, by telephone, by any electronic communication, or by mail addressed
to such director or stockholder at such address as appears on the books of the
Corporation, and such notice shall be deemed to be given at the time when the
same shall be thus delivered, conveyed by telephone call, entered into the
electronic process or mailed.
 
     Section 2. WAIVER. Whenever any notice is required, a waiver thereof in
writing signed by the person or persons entitled to said notice, whether before
or after the time stated therein, shall be deemed equivalent thereto.
 
                                   ARTICLE VI
 
                                    OFFICERS
 
     Section 1. OFFICERS. The officers of the Corporation shall be chosen by the
Board of Directors at its first meeting after each annual meeting of
stockholders and shall be a chief executive officer, a president, a vice
president, a secretary and a treasurer. The Board of Directors may also choose
additional vice presidents and one (1) or more assistant secretaries and
assistant treasurers. Two (2) or more offices may be held by the same person.
 
     Section 2. OTHER OFFICERS AND AGENTS. The board may appoint such other
officers as it shall deem necessary, who shall hold their offices for such terms
and shall exercise such powers and perform such duties as shall be determined
from time to time by the board. Officers shall have power to sign certificates
for shares of the Corporation, deeds, mortgages, bonds, contracts, loans, and
any other instruments which the Board of Directors has authorized to be
executed.
 
     Section 3. SALARIES. The salaries of the Chief Executive Officer and
President of the Corporation shall be fixed by the Board of Directors.
 
     Section 4. TENURE AND REMOVAL. Any officer elected or appointed by the
Board of Directors may be removed at any time by the affirmative vote of a
two-thirds (2/3) majority of the entire Board of Directors,
 
                                       D-4
<PAGE>   183
 
with or without cause, and without prejudice to any of such officer's contract
rights. If the office of any officer becomes vacant, the vacancy may be filled
by the Board of Directors.
 
     Section 5. CHIEF EXECUTIVE OFFICER. The chief executive officer shall
perform all duties incident to the office of chief executive officer and such
other duties as shall from time to time be assigned by the Board of Directors,
and shall report to the Board of Directors on the affairs, performance and
direction of the Company.
 
     Section 6. PRESIDENT. The President shall perform the duties and exercise
the powers of president, and shall perform such other duties as the Board of
Directors shall require.
 
     Section 7. VICE PRESIDENTS. The vice presidents in the order of their
seniority shall perform the duties and exercise the powers of their offices, and
shall perform such other duties as the Board of Directors shall require.
 
     Section 8. SECRETARY. The secretary shall attend all sessions of the board
and all meetings of the stockholders and record and preserve all votes and the
minutes of all proceedings for the corporation's records. The secretary shall
give, or cause to be given, notice of all meetings of the stockholders and
special meetings of the Board of Directors, and shall perform such other duties
as may be prescribed by the Board of Directors, chief executive officer, or
president, under whose supervision the secretary shall act.
 
     Section 9. ASSISTANT SECRETARIES. The assistant secretaries in order of
their seniority shall, in the absence or disability of the secretary, perform
the duties and exercise the powers of the secretary and shall perform such other
duties as the Board of Directors shall require.
 
     Section 10. TREASURER. The treasurer shall have the custody of the
corporate funds and securities and shall keep full and accurate accounts of
receipts and disbursements in books belonging to the Corporation and shall
deposit all moneys and other valuable effects in the name and to the credit of
the Corporation in such depositories as may be designated by the Board of
Directors.
 
     The treasurer shall manage the funds of the Corporation, and shall report
at the regular meetings of the Board of Directors, or whenever the board may
require it, an account of all transactions as treasurer and of the financial
condition of the Corporation.
 
     If required by the Board of Directors, the treasurer shall give the
Corporation a bond (which shall be renewed every six (6) years) in such sum and
with such surety as shall be required for the full and faithful performance of
the duties of office, and for restoration to the Corporation of all books,
papers, checks, money and other property of whatever kind in the treasurer's
possession or control belonging to the Corporation.
 
     Section 11. ASSISTANT TREASURERS. The assistant treasurers in the order of
their seniority shall, in the absence or disability of the treasurer, perform
the duties and exercise the powers of the treasurer and shall perform such other
duties as the Board of Directors shall prescribe.
 
                                  ARTICLE VII
 
               CERTIFICATES OF STOCK AND CERTAIN QUALIFICATIONS,
                 LIMITATIONS AND RESTRICTIONS OF CAPITAL STOCK
 
     Section 1. STOCK CERTIFICATES. The certificates of stock of the Corporation
shall be consecutively numbered and shall be entered on the books of the
Corporation as they are issued. They shall exhibit the holder's name and number
of shares and shall be signed by an officer. The designations, preferences and
relative, participating, optional or other special rights of each class of stock
and the qualifications, limitations or restrictions of such preferences and/or
rights shall be set forth in full or summarized on the face or back of the
certificates which the Corporation shall issue to represent such class of stock.
If any stock certificate is signed (1) by a transfer agent or an assistant
transfer agent or (2) by a transfer clerk acting on behalf of the Corporation
and a registrar, the signature of any such officer may be by facsimile.
 
     Section 2. LOST CERTIFICATES. The Board of Directors may direct a new
certificate or certificates to be issued in place of any certificate or
certificates theretofore issued by the Corporation alleged to have been lost
 
                                       D-5
<PAGE>   184
 
or destroyed, upon the making of an affidavit of that fact by the person
claiming the certificate of stock to be lost or destroyed. When authorizing such
issue of a new certificate or certificates, the Board of Directors may, in its
discretion and as a condition precedent to the issuance thereof, require the
owner of such lost or destroyed certificate or certificates, or the owner's
legal representative, to advertise the same in such manner as it shall require
and/or give the Corporation a bond in such sum as it may direct as indemnity
against any claim that may be made against the Corporation with respect to the
certificate alleged to have been lost or destroyed.
 
     Section 3. TRANSFER OF SHARES. Subject to the qualifications, limitations
and restrictions set forth in the Certificate of Incorporation and these
By-Laws, upon surrender to the Corporation, or the transfer agent of the
Corporation, of a certificate for shares duly endorsed or accompanied by proper
evidence of succession, assignment or authority to transfer, it shall be the
duty of the Corporation to issue a new certificate to the person entitled
thereto, cancel the old certificate and record the transaction upon its books.
 
     Section 4. CLOSING OF TRANSFER BOOKS. The Board of Directors shall have
power to close the stock transfer books of the Corporation for a period not
exceeding fifty (50) days preceding the date of any meeting of stockholders or
the date for payment of any dividend or the date for the allotment of rights or
the date when any change or conversion or exchange of capital stock shall go
into effect or for a period of not exceeding fifty (50) days in connection with
obtaining the consent of stockholders for any purpose; provided, however, that
in lieu of closing the stock transfer books as aforesaid, the Board of Directors
may fix in advance a date, not exceeding fifty (50) days preceding the date of
any meeting of stockholders or the date for the payment of any dividend or the
date for the allotment of rights or the date when any change or conversion or
exchange of capital stock shall go into effect or a date in connection with
obtaining such consent, as a record date for the determination of the
stockholders entitled to notice of, and to vote at, any such meeting, and any
adjournment thereof, or entitled to receive payment of any such dividend, or to
any such allotment or rights, or to exercise the rights in respect of any such
change, conversion or exchange of capital stock, or to give such consent, and in
such case such stockholders and only such stockholders as shall be stockholders
of record on the date so fixed shall be entitled to such notice of, and to vote
at such meeting and any adjournment thereof, to receive payment of such
dividend, to receive such allotment of rights, to exercise such rights, or to
give such consent, as the case may be, notwithstanding any transfer of any stock
on the books of the Corporation after any such record date fixed as aforesaid.
 
     Section 5. REGISTERED STOCKHOLDERS. The Corporation shall be entitled to
treat the holder of record of any share or shares of stock as the holder in fact
thereof and, accordingly, shall not be bound to recognize any equitable or other
claim to or interest in such share or shares on the part of any other person,
whether or not it shall have express or other notice thereof, except as
otherwise provided by the laws of Delaware.
 
     Section 6. REDEMPTION OF STOCK.
 
          (a) MANDATORY REDEMPTION. Upon termination of a Member Agreement (as
     referred to in Article VIII hereof) for any reason whatsoever, the
     stockholder shall sell to the Corporation and the Corporation shall redeem
     from the stockholder all of its stockholder's capital stock in the
     Corporation for the par value thereof upon the terms and conditions set
     forth in section 7 of this Article VII.
 
          (b) OPTIONAL REDEMPTION BY BOARD. Whenever the Board of Directors
     shall by the affirmative vote of two-thirds or more of the directors then
     in office decide that it is in the best interests of the Corporation that
     any stockholder shall cease to be associated with the Corporation in that
     capacity, the Corporation shall have the right, upon written demand
     addressed to such stockholder at the address as shown on the books of the
     Corporation, to purchase all (but not less than all) of such stockholder's
     shares of capital stock of the Corporation at a price equal to the par
     value of the capital stock.
 
          (c) NOTICE OF REPURCHASE RIGHTS. The right or obligation of purchase
     or redemption hereby reserved to the Corporation may be stated in the
     subscription agreement under which the Corporation's stock is sold, in the
     Member Agreement and on any stock certificates.
 
          (d) REPURCHASE RIGHTS NOT EXCLUSIVE. The right or obligation of
     purchase or redemption provided for in this section 6 of Article VII of the
     By-Laws is in addition to, and not in derogation of, the rights reserved to
     the Corporation by the provisions of Article Fourth of the Certificate of
     Incorporation and any
 
                                       D-6
<PAGE>   185
 
     other rights to repurchase, redeem or otherwise acquire its stock that the
     Corporation may now have or ever obtain.
 
     Section 7. MECHANICS, TERMS AND CONDITIONS OF REDEMPTION. Any purchase or
redemption of shares of stock of this Corporation made pursuant to these By-Laws
or the Certificate of Incorporation, unless expressly provided otherwise, shall
proceed as follows:
 
          (a) TERMINATION OF RIGHTS AND PRIVILEGES AS STOCKHOLDER. Upon the
     effective date of the termination of a Member Agreement or upon the date of
     exercise of any option to repurchase or redeem stock or upon such other
     date set by these By-Laws, the Certificate of Incorporation, or the Member
     and this Corporation, whichever shall be appropriate in the circumstances,
     all of this Corporation's stock owned by such stockholder (hereinafter
     referred to as "Terminated Stockholder") shall be deemed to be and shall be
     and become the property of this Corporation; from and after such date all
     rights and privileges incident to the ownership of the shares (including
     but not limited to the right to dividends thereon) shall cease, except only
     the right to receive the purchase price (as hereinafter provided) plus a
     sum equal to any dividends declared but unpaid at said date and accrued
     Patronage Dividends for the relevant year or portion thereof (to be paid in
     the manner provided for payment of all Patronage Dividends) all without
     interest and subject to the Corporation's liens and right of setoff. The
     Terminated Stockholder shall promptly remit any certificates duly endorsed
     in blank or with stock powers.
 
          (b) PAYMENT OF REDEMPTION PRICE. Immediately upon receipt of properly
     endorsed certificates representing all of a Terminated Stockholder's stock
     of the Corporation, the Corporation shall remit the redemption price to the
     Terminated Stockholder in the following manner:
 
             (i) Cash equal to the par value of Terminated Stockholder's Class A
        Common Stock reduced by the amount of any lien or setoff to which the
        Corporation may be entitled; and
 
             (ii) A note in face amount equal to the par value of Terminated
        Stockholder's Class B Common Stock. The note shall be payable in five
        (5) equal annual installments of principal, the first of which shall be
        due on the December 31 next following termination of the Terminated
        Stockholder's rights and privileges as a stockholder (as provided in
        section 7(a) of this Article VII) and shall bear interest payable with
        the installments of principal from the date of the note at the rate per
        annum borne by the issue of this Corporation's Promissory (Subordinated)
        Notes ("Promissory Notes") distributed as Patronage Dividends most
        recently distributed prior to the date of the note. The note shall be
        dated as of the date upon which the Terminated Stockholder's rights as a
        stockholder terminated (as provided in section 7(a) of this Article VII)
        and shall be subject to any lien or right of setoff to which the
        Corporation may be entitled.
 
          (c) LEGAL AVAILABILITY OF FUNDS. Should the funds of the Corporation
     legally available for such purpose be insufficient for immediate payment of
     all or any part of the redemption price, an agreement for purchase and sale
     of the stock shall be executed by the Corporation and the Terminated
     Stockholder pursuant to which the Corporation shall unqualifiedly undertake
     to pay all or the balance, as the case may be, of the redemption price as
     soon as funds are legally available for that purpose and further that no
     dividends or Patronage Dividends shall be declared and paid or set apart
     for payment to Members until after payment to the Terminated Stockholder of
     the full purchase price for such stock.
 
          (d) HARDSHIP. Notwithstanding the provisions of Paragraph 7(b) of this
     Article VII, the Board of Directors in its discretion and with due regard
     for the financial condition and requirements of the Corporation, may
     authorize and cause payment in cash for all or part of the redemption price
     which would otherwise be paid by a note if the Board of Directors
     determines that the prescribed method of payment imposes an undue hardship
     upon the Terminated Stockholder. The Board of Directors may implement this
     provision by delegating authority to an officer or officers.
 
          (e) LIEN ON STOCK AND NOTES. The Corporation shall have a lien on, and
     a right of setoff against, any stock or notes, including those issued as
     Patronage Dividend and against any cash portion of such Patronage Dividend
     which is in excess of twenty percent (20%) of the overall patronage
     dividend payable in any year for such indebtedness of the Terminated
     Stockholder to the Corporation as may, for whatever
 
                                       D-7
<PAGE>   186
 
     cause, exist. In the event that the Corporation initiates proceedings to
     recover amounts due it by the Terminated Stockholder, the Corporation shall
     be entitled to the recovery of all associated costs, interest and
     reasonable attorney's fees.
 
                                  ARTICLE VIII
 
                               MEMBER AGREEMENTS
 
     Section 1. CORPORATE PURPOSE. The Corporation shall be organized and
operated on a cooperative basis for the benefit of the holders of shares of its
Class A Common Stock (who are its Members).
 
     Section 2. GENERAL TERMS. As a condition of Membership every prospective
Member shall enter into a contract (the "Member Agreement") with this
Corporation, must be actively engaged in buying, selling and/or renting
merchandise, supplies and/or services as are handled by retail hardware dealers
and/or dealers in lumber and building supplies or dealers engaged in business as
stated in Article II, Section 1 hereof, must complete and receive approval of a
Member Agreement in form and manner adopted by the Board of Directors and must
become and remain the owner of such number of shares of stock of the Company as
shall be established from time to time by the Board of Directors or have
subscribed to purchase such shares by whatever plan of payment may be authorized
by the Board of Directors. The Member Agreement shall contain such terms,
conditions and agreements as the officers of this Corporation shall deem
necessary or desirable or as shall be required hereunder, pursuant to the
Certificate of Incorporation or these By-Laws, or pursuant to direction of the
Board of Directors. The Member Agreement shall specify the servicemark under
which such member may conduct his or her business. The Member Agreement shall
not be assignable, or transferable, in any manner whatsoever, without the
express written consent of the Corporation and shall contain, at a minimum, the
following terms and provisions:
 
          (a) An express consent by the Member to the tax treatment and effects
     specified in section 2(b) of Article IX hereof;
 
          (b) An express condition to operate the business at the specific
     location stated in the Member Agreement. Member must apply for and obtain
     Membership for each location at which such Member sells or rents hardware,
     lumber and building supplies, and/or other merchandise or services received
     from or through the Company.
 
          (c) A requirement that the Member notify the Corporation in writing
     immediately upon any change in business name, form of organization
     (proprietorship, partnership, corporation or whatever), ownership or
     control;
 
          (d) A requirement that the Member purchase qualifying shares of the
     Corporation (as referred to in Article XII of these By-Laws) pursuant to a
     subscription agreement; and
 
          (e) Automatic modification of the Member Agreement upon notice by the
     Corporation to the Member of any relevant changes in the Certificate of
     Incorporation, By-Laws, or by approval of the Board of Directors.
 
          (f) Necessary conditions regarding use of the True Value, SERVISTAR,
     Coast to Coast and any other Company owned trademarks which must be
     complied with.
 
     Section 3. TERMINATION. Each Member Agreement may be terminated as provided
therein.
 
     Section 4. CHANGE IN FORM OF BUSINESS. In the event a Member changes a sole
proprietorship, partnership or joint venture to a corporate form, where the
Corporation has agreed to accept the corporate successor-in-interest as a
Member, then the Member shall sell, transfer or otherwise assign to such
successor-in-interest all shares of stock of this Corporation owned by such
Member. Such shares shall remain subject to the Corporation's liens and right of
setoff and all other rights provided for in the Certificate of Incorporation,
By-Laws or Member Agreement.
 
                                       D-8
<PAGE>   187
 
     Section 5. MECHANICS OF SETOFF. Notes issued by the Corporation, whether
issued incidental to the distribution of Patronage Dividend or to the redemption
of Class B Common Stock, shall provide that if the Corporation exercises its
right of setoff, the value of the note to be setoff against the holder's
indebtedness to the Corporation or one of its subsidiaries shall be determined
at the time of setoff as follows: The Corporation shall have the right to
discount the note to its then current cash value, which shall be in the lesser
of the face amount of the note or the yield to maturity of the note as
discounted at a rate per annum equal to the prime rate at the time of setoff at
the Harris Trust and Savings Bank, Chicago, Illinois, plus two (2) percentage
points.
 
                                   ARTICLE IX
 
                              PATRONAGE DIVIDENDS
 
     Section 1. PAYMENT OF PATRONAGE DIVIDENDS. The Corporation shall distribute
Patronage Dividends to Members annually on the basis of the volume of and
margins applicable to merchandise and/or services purchased by each Member,
which equal the excess (if any) of gross margins and other income from business
done with or for Members, after deducting therefrom the following:
 
          (a) Expenses directly or indirectly related to such business;
 
          (b) Such reasonable reserves for necessary corporate purposes as may
     from time to time be provided by the Board of Directors for depreciation
     and obsolescence, state and federal taxes, bad debts, casualty losses,
     insurance and other corporate and operating charges and expenses, all
     established and computed in accordance with generally accepted accounting
     principles;
 
          (c) Such reasonable reserves for working capital necessary for the
     operation of the Corporation and for deficits arising from such operation,
     (including deficits from business other than business done with or for
     Members).
 
     Any amount set aside for reserves shall first be set aside from net
earnings, if any, of the Corporation from business other than business done with
or for Members, and only the excess shall be deducted from gross margins from
business done with or for Members in the computation described above.
 
     The amounts set aside for reserves in any year from gross margins of the
Corporation from business done with or for Members shall be allocated, to the
extent possible, to Members on the books of the Corporation on a patronage basis
for that year, or, in lieu thereof, the books or records of the Corporation
shall afford a means of doing so at any time, so that in the event of a
distribution of amounts formerly carried in reserves each Member may receive, to
the extent possible, Member's pro rata share thereof.
 
     Section 2.
 
          (a) METHOD AND TIMING OF PAYMENT. The Patronage Dividend to which
     stockholder-Members become entitled for each fiscal year shall be
     distributed no later than the fifteenth day of the ninth month following
     such fiscal year. The Board of Directors may, in its discretion, determine
     to pay Patronage Dividends either all in a form that will be treated as a
     deductible qualified written notice of allocation within the meaning of
     section 1388(c) of the Internal Revenue Code of 1986, as amended
     (hereinafter referred to as the "IRC"), all in a form that will be treated
     as a nonqualified written notice of allocation within the meaning of
     section 1388(d) of the IRC, or part in qualified form and part in
     nonqualified form. At least twenty percent (20%) of any qualified payment
     of Patronage Dividends shall be paid in cash. Subject to this limitation
     with respect to qualified distributions, the Board of Directors may decide
     that the balance of any Patronage Dividend be paid, in whole or in part, in
     cash, property, Class B Common Stock, promissory notes or other evidences
     of indebtedness, or in any other form of written notice of allocation
     (within the meaning of section 1388(b) of the IRC).
 
          (b) TAX TREATMENT OF PATRONAGE DIVIDEND BY MEMBERS. Each person who is
     a Member of the Corporation on the effective date of this section 2(b) of
     this Article IX of the By-Laws and continues as a Member after such date
     and each person who becomes a Member of the Corporation after such
     effective
 
                                       D-9
<PAGE>   188
 
     date shall, by such act alone, consent and be deemed to have consented that
     the amount of any distributions with respect to the Member's patronage
     which are made in written notices of allocation (as defined in section 1388
     of the IRC) and which are received by the Member from the Corporation, will
     be taken into account by the Member at their stated dollar amounts in the
     manner provided in section 1385(a) of the IRC in the taxable year in which
     such written notices of allocation are received by the Member. This
     consent, however, shall not extend to written notices of allocation
     received by the Member as part of a nonqualified payment of patronage which
     clearly indicate on their face that they are nonqualified. By way of
     illustration, the term "written notice of allocation" shall include such
     items as the Promissory Notes, the shares of Class B Common Stock, a notice
     or statement that such securities have been deposited with a bank or other
     qualified agent on behalf of the Member, a notice of credit to the account
     of the Member on the books of the Corporation (against stock subscription
     or any other indebtedness as the Corporation may elect) and such other
     forms of notice as the Board of Directors may determine, distributed by the
     Corporation in payment, or part payment of the Patronage Dividends. The
     stated dollar amount of the Promissory Notes is the principal amount
     thereof and the stated dollar amount of the shares of Class B Common Stock
     is the par value thereof.
 
     Section 3. ISSUANCE OF CLASS B COMMON STOCK. In order to ensure the
Corporation's opportunity for healthy growth and expansion and in order to meet
the corresponding needs for additional working capital the following plan for
the investment by Members of part of the Patronage Dividend shall, subject to
modification or termination by the Board of Directors, be in effect:
 
          (a) ANNUAL ISSUANCE. With respect to the Patronage Dividend payable
     for each fiscal year, the Corporation may pay each Member a portion of such
     Patronage Dividend, not to exceed two percent (2%) of Member's net
     purchases (computed to the nearest multiple of $100) from the Corporation
     during such fiscal year, in shares of Class B Common Stock of the
     Corporation at the par value thereof; provided, however, that at least
     twenty percent (20%) of such Member's Patronage Dividend shall be paid in
     money or by qualified check.
 
     Section 4. PROMISSORY NOTES. Subject only to the payment of at least twenty
percent (20%) of each Member's annual Patronage Dividend in cash and
distribution of Class B Common Stock as provided in section 3 of this Article
IX, the Corporation may pay each Member all or any portion of the annual
Patronage Dividend in Promissory Notes which shall bear interest at the rate
from time to time fixed by the Board of Directors and shall mature at the time
fixed by the Board of Directors not later than five (5) years from the date of
issuance, and may be subordinated to any liabilities or obligations of the
Corporation, existing, contingent or created after date of issuance. The
Corporation shall have a lien upon and a right of setoff against any said
Promissory Notes issued to a Member to secure payment of any indebtedness due
the Corporation or any of its subsidiaries by the Member.
 
     Section 5. HARDSHIP. If, upon application by a Member, the Board of
Directors shall determine that payment of such Member's Patronage Dividend for
any year by the method herein provided or prescribed by the Board of Directors
imposed an undue hardship upon such Member, the Board of Directors, in its
discretion and with due regard for the financial condition and requirements of
the Corporation, may authorize and cause the payment of all or any additional
part of such Patronage Dividends in cash. The Board of Directors may implement
this provision by adopting hardship guidelines and delegating authority to an
officer or officers.
 
                                   ARTICLE X
 
                               GENERAL PROVISIONS
 
     Section 1. DIVIDENDS. Dividends upon the capital stock of the Corporation,
subject to the provisions of the Certificate of Incorporation, may be declared
out of gross margins of the Corporation, other than gross margins from business
done with or for Members, after deducting therefrom all expenses directly or
indirectly allocable thereto, by the Board of Directors at any regular or
special meeting, pursuant to law. Dividends may
 
                                      D-10
<PAGE>   189
 
be paid in cash, property, Promissory Notes, or shares of the capital stock,
subject to the provisions of the Certificate of Incorporation.
 
     Section 2. ANNUAL STATEMENT. The Board of Directors shall present at each
annual meeting and when called for by vote of the stockholders at any special
meeting of the stockholders, a full and clear statement of the business and
conditions of the Corporation.
 
     Section 3. CHECKS. All checks or demands for money and notes of the
Corporation shall be signed by such officer or officers or as the Board of
Directors may from time to time designate.
 
     Section 4. FISCAL YEAR. The fiscal year shall begin the first Sunday
closest to December 31, whether that day falls in December or in January.
 
                                   ARTICLE XI
 
                               BY-LAW AMENDMENTS
 
     Section 1. BY-LAW AMENDMENTS. These By-Laws may be altered or repealed at
any annual meeting of the stockholders or at any special meeting of the
stockholders at which a quorum is present or represented, provided notice of the
proposed alteration or repeal be contained in the notice of such special
meeting, or by the affirmative vote of two-thirds of the Board of Directors then
in office at any regular meeting of the board or at any special meeting of the
board if notice of the proposed alteration or repeal be contained in the notice
of such special meeting; provided, however, that no change of time or place of
the meeting for the election of directors shall be made within sixty (60) days
next before the day on which such meeting is to be held, and that in case of any
change of such time or place, notice thereof shall be given to each stockholder
in person or by letter mailed to the stockholder's last known post office
address at least twenty (20) days before the meeting is held.
 
                                  ARTICLE XII
 
                       QUALIFYING SHARES OF CAPITAL STOCK
 
     Section 1. QUALIFYING SHARES. The unit ownership of Class A Common Stock
shall consist of sixty (60) shares and no person shall be deemed to be a
Stockholder of the Corporation or shall exercise any of the rights of a
Stockholder until such person has become the holder of record of sixty (60)
fully paid and nonassessable shares of said Class A Common Stock, $100 par
value, for each store owned up to a maximum of 300 such shares, representing 5
or more stores.
 
                                  ARTICLE XIII
 
              INDEMNIFICATION OF DIRECTORS, OFFICERS AND EMPLOYEES
 
     Section 1. INDEMNIFICATION.
 
          (a) The Corporation shall indemnify any person who was or is a party
     or is threatened to be made a party to any threatened, pending or completed
     action, suit or proceeding, whether civil, criminal, administrative, or
     investigative (other than an action by or in the right of the Corporation)
     by reason of the fact that such person is or was a director, officer,
     employee or agent of the Corporation, or is or was serving at the request
     of the Corporation as a director, officer, employee or agent of another
     corporation, partnership, joint venture, trust or other enterprise, against
     expenses for which such person has not otherwise been reimbursed (including
     attorneys' fees, judgments, fines and amounts paid in settlement) actually
     and reasonably incurred by such person in connection with such action, suit
     or proceeding, if such person acted in good faith and in a manner which was
     reasonably believed to be in or not opposed to the best interests of the
     Corporation, and, with respect to any criminal action or proceeding, had no
     reasonable cause to believe that the conduct in question was unlawful. The
     termination of any action, suit or proceeding by judgment, order,
     settlement, conviction, or upon a plea of nolo contendere or its
 
                                      D-11
<PAGE>   190
 
     equivalent, shall not, of itself, create a presumption that the person did
     not act in good faith and in a manner which was reasonably believed to be
     in or not opposed to the best interest of the Corporation, and, with
     respect to any criminal action or proceeding had reasonable cause to
     believe that the conduct in question was unlawful.
 
          (b) The Corporation shall indemnify any person who was or is a party
     or is threatened to be made a party to any threatened, pending or completed
     action or suit by or in the right of the Corporation to procure a judgment
     in its favor by reason of the fact that such person is or was a director,
     officer, employee or agent of the Corporation, or is or was serving at the
     request of the Corporation as a director, officer, employee or agent of
     another corporation, partnership, joint venture, trust or other enterprise
     against expenses for which such person has not otherwise been reimbursed
     (including attorneys' fees and amounts paid in settlement) actually and
     reasonably incurred by such person in connection with the defense or
     settlement of such suit or action if such person acted in good faith and in
     a manner which was reasonably believed to be in or not opposed to the best
     interests of the Corporation and except that no indemnification shall be
     made in respect of any claim, issue or matter as to which such person shall
     have been adjudged to be liable for negligence or misconduct in the
     performance of such person's duty to the Corporation unless and only to the
     extent that the Court of Chancery of Delaware or the court in which such
     action or suit was brought shall determine upon application that, despite
     the adjudication of liability but in view of all the circumstances of the
     case, such person is fairly and reasonably entitled to indemnification for
     such expenses which the Court of Chancery of Delaware or such other court
     shall deem proper.
 
          (c) To the extent that a director, officer, employee or agent of the
     Corporation has been successful on the merits or otherwise in defense of
     any action, suit or proceeding referred to in Paragraphs 1(a) or (b) of
     this Article, or in defense of any claim, issue or matter therein, such
     person shall be indemnified against expenses (including attorneys' fees),
     actually and reasonably incurred by such person in connection therewith.
 
          (d) Any indemnification under Paragraphs 1(a) or (b) of this Article
     (unless ordered by a court) shall be made by the Corporation only as
     authorized in the specific case upon a determination that indemnification
     of the director, officer, employee or agent is proper in the circumstances
     because such person has met the applicable standard of conduct set forth in
     such Paragraphs 1(a) or (b) of this Article. Such determination shall be
     made (i) by the Board of Directors by a majority vote of a quorum,
     consisting of directors who were not parties to such action, suit or
     proceeding, or (ii) if such a quorum is not obtainable, and a quorum of
     disinterested directors so directs, by independent legal counsel in written
     opinion, or (iii) by the stockholders.
 
          (e) Expenses incurred by defending a civil or criminal action, suit or
     proceeding may be paid by the Corporation in advance of the final
     disposition of such action, suit or proceeding as authorized by the Board
     of Directors in the specific case upon receipt of an undertaking by or on
     behalf of the director, officer, employee or agent to repay such amount
     unless it shall ultimately be determined that he is entitled to be
     indemnified by the Corporation.
 
          (f) The indemnification provided in this Article shall not be deemed
     exclusive of any other rights to which those seeking indemnification may be
     entitled under any by-law, agreement, vote of stockholders or disinterested
     directors or otherwise, or of any other indemnification which may be
     granted to any person apart from this Article, both as to action in its
     official capacity and as to action in another capacity while holding
     office, and shall continue as to a person who has ceased to be a director,
     officer, employee or agent and shall inure to the benefit of the heirs,
     executors and administrators of such a person.
 
     Section 2. INSURANCE. The Corporation shall have power to purchase and
maintain insurance on behalf of any person who is or was a director, officer,
employee or agent of the Corporation or is or was serving at the request of the
Corporation as a director, officer, employee or agent of another corporation,
partnership, joint venture, trust or other enterprise, against any liability
asserted against and incurred by such person in any such capacity, or arising
out of its status as such, whether or not the Corporation would have the power
to indemnify such person against such liability under the provisions of this
Article.
 
                                      D-12
<PAGE>   191
 
                                   APPENDIX E
 
            AMENDED AND RESTATED COTTER CERTIFICATE OF INCORPORATION
 
                              AMENDED AND RESTATED
                          CERTIFICATE OF INCORPORATION
                                       OF
                              TRUSERV CORPORATION
 
     FIRST. The name of the Corporation is
 
                              TRUSERV CORPORATION
 
     The Corporation filed its original Certificate of Incorporation on January
14, 1953.
 
     SECOND. Its principal office in the State of Delaware is located at No.
1209 Orange Street in the City of Wilmington, County of New Castle. The name and
address of its resident agent is The Corporation Trust Company, 1209 Orange
Street, Wilmington, Delaware.
 
     THIRD. The Corporation shall be organized and operated on a cooperative
basis for the benefit of the holders of shares of its Class A Common Stock (who
are its Members). The nature of the business, or objects or purposes to be
transacted, promoted or carried on are:
 
          1. To manufacture, purchase or otherwise acquire, invest in, own,
     mortgage, pledge, sell, assign and transfer or otherwise dispose of and
     trade and deal in and deal with goods, wares and merchandise and personal
     property of every class and description, including, but not limited to:
 
             (a) hardware, goods, tools and related products;
 
             (b) building materials and related products;
 
             (c) paints and paint sundries and related products;
 
             (d) lawn and garden products, supplies, and tools;
 
             (e) farming, home and garden maintenance supplies and related
        products;
 
             (f) automotive and related products;
 
             (g) variety, crafts, houseware goods, appliances, sporting goods,
        and related products; and
 
             (h) musical instruments and related products.
 
          2. To engage in any lawful act or activity for which corporations may
     be organized under the General Corporation Law of Delaware.
 
          3. To acquire, hold, use, sell, assign, lease, grant licenses in
     respect of, and otherwise deal in and dispose of letters patent of the
     United States or any other foreign country, patent rights, licenses and
     privileges, inventions, improvements and processes, copyrights, trademarks
     and trade names incident to or useful in connection with any business of
     this Corporation.
 
          4. To acquire the capital stock, bonds or other evidences of
     indebtedness, secured or unsecured, of any other corporation and to acquire
     the goodwill, rights, assets and property and to undertake and assume all
     or any part of the obligations or liabilities of any other corporation,
     firm, association or person.
 
          5. To acquire by purchase, subscription or otherwise, and to receive,
     hold, own, guarantee, sell, assign, exchange, transfer, mortgage, lease,
     pledge or otherwise dispose of or deal in and with any personal or real
     property, or any of the shares of the capital stock, or any voting trust
     certificates in respect of the shares of capital stock, scrip, warrants,
     rights, bonds, debentures, notes, trust receipts and other securities,
     obligations, choses in action and evidences of indebtedness or interest
     issued or created by any corporations, joint stock companies, syndicates,
     associations, firms, trusts or persons, public or private, or
 
                                       E-1
<PAGE>   192
 
     by the government of the United States of America, or by any foreign
     government, or by any state, territory, province, municipality or other
     political subdivision or by any governmental agency, and as owner thereof
     to possess and exercise all the rights, powers and privileges of ownership,
     including the right to execute consents and vote thereon, and to do any and
     all acts and things necessary or advisable for the preservation,
     protection, improvement and enhancement in value thereof.
 
          6. To enter into, make and perform contracts of every kind and
     description with any person, firm, association, corporation, municipality,
     county, state, body politic or government or colony or dependency thereof.
 
          7. To borrow or raise moneys for any of the purposes of the
     Corporation and, from time to time without limit as to amount, to draw,
     make, accept, endorse, execute and issue promissory notes, drafts, bills of
     exchange, warrants, bonds, debentures and other negotiable or
     non-negotiable instruments and evidences of indebtedness, and to secure the
     payment of any thereof and of the interest thereon by mortgage upon or
     pledge, conveyance or assignment in trust of the whole or any part of the
     property of the Corporation, whether at the time owned or thereafter
     acquired, and to sell, pledge or otherwise dispose of such bonds or other
     obligations of the Corporation for its corporate purposes.
 
          8. To purchase, hold, sell and transfer the shares of its own capital
     stock; provided it shall not use its funds or property for the purchase of
     its own shares of capital stock when such use would cause any impairment of
     its capital except as otherwise permitted by law, and provided further that
     shares of its own capital stock belonging to it shall not be voted upon
     directly or indirectly.
 
     The objects and purposes specified in the foregoing clauses shall, except
where otherwise expressed, be in nowise limited or restricted by reference to,
or inference from, the terms of any other clause in this Certificate of
Incorporation, but the objects and purposes specified in each of the foregoing
clauses of this article shall be regarded as independent objects and purposes.
 
     FOURTH. The total number of shares of all classes of Common Stock which
this Corporation shall have the authority to issue is 4,750,000, consisting of:
 
     750,000 shares of Class A Common Stock, $100 par value; and 4,000,000
     shares of Class B Common Stock, $100 par value.
 
     The designations and the powers, preferences and rights, and the
qualifications, limitations and restrictions of the Class A Common Stock and the
Class B Common Stock are as follows:
 
          1. Only the Class A Common Stock shall have voting rights. The holder
     of record of each outstanding share of Class A Common Stock shall be
     entitled to one vote on each matter submitted to a vote at a meeting of
     stockholders.
 
          2. Except as hereinabove provided with respect to voting rights,
     neither of the two classes of common stock shall be entitled to any
     preference or priority over the other. No dividend shall be declared or
     paid unless at the same rate per share on both classes of common stock at
     the same time, and in the event of the dissolution, liquidation or winding
     up of the Corporation, the shares of Class A Common Stock and Class B
     Common Stock shall be entitled to the same amounts per share without
     preference or priority of one class over the other.
 
          3. The Corporation shall have a lien upon the shares of Class A Common
     Stock and Class B Common Stock registered in the name of any stockholder
     and upon any dividends payable on such shares, to secure the payment of any
     indebtedness due to the Corporation from such stockholder. The Corporation
     shall not be required to transfer upon its records the shares of Class A
     Common Stock or Class B Common Stock of such stockholder or to pay any
     dividends declared on any such shares until such indebtedness shall have
     been fully paid, and the Corporation shall have the right to apply the
     dividends declared from time to time upon the stock of such stockholder to
     the liquidation, in whole or in part, of the said indebtedness. If the
     Corporation shall exercise its option as hereinafter in these articles
     provided to repurchase shares of Class A Common Stock or Class B Common
     Stock owned by a
 
                                       E-2
<PAGE>   193
 
     stockholder who is then indebted to the Corporation, it shall have the
     right to offset the stockholder's indebtedness against the purchase price
     of such shares.
 
          4. The number of shares of Class A Common Stock which shall comprise a
     unit of ownership shall be fixed from time to time by the Board of
     Directors or in the By-Laws. No shares of Class B Common Stock shall be
     issued or sold except to persons who are, at the time of such issuance,
     holders of shares of Class A Common Stock.
 
          5. No holder of any class of stock of the Corporation shall have any
     preemptive or preferential right to subscribe to or purchase any shares of
     stock of the Corporation or shares or securities of any kind, either
     convertible into or evidencing the right to purchase any shares of stock of
     the Corporation, other than such thereof, if any, as the Board of Directors
     in its discretion may from time to time determine.
 
          6. Whenever, for any reason, any stockholder shall desire to dispose
     of any shares of Class A Common Stock or Class B Common Stock of the
     Corporation (whether by sale, transfer, assignment, gift or in any other
     manner), or whenever any stockholder shall die or shall suffer any other
     event by which any of such shares are voluntarily or involuntarily
     transferred by operation of law or otherwise, the Corporation shall have an
     option to purchase all shares of Class A Common Stock and Class B Common
     Stock owned by such stockholder, at the price, and upon the conditions,
     hereinafter stated. Such option may be exercised by the Corporation at any
     time within ninety (90) days following the date upon which the Corporation
     receives from the stockholder written notice of such stockholders' desire
     to dispose of any of the shares owned by the stockholder or within ninety
     (90) days following the receipt by the Corporation, from any party in
     interest, of written notice of the death of the stockholder or other fact
     giving rise to voluntary or involuntary transfer of any of the shares. The
     price to be paid by the Corporation upon exercise of its option to purchase
     such shares shall be an amount equal to the par value thereof; such
     purchase shall proceed upon such other terms and conditions as may be
     specified in the By-Laws.
 
          Any disposition or attempted disposition of the shares of Class A
     Common Stock or Class B Common Stock of the Corporation, voluntary or
     involuntary, by operation of law or otherwise, shall be null and void and
     no such disposition or attempted disposition shall entitle any person to
     have any of said shares transferred on the books of the Corporation or to
     claim or assert any of the rights of a stockholder of the Corporation,
     unless the Corporation shall have been afforded a proper opportunity to
     exercise its option for the purchase of said shares as hereinbefore
     provided and shall have failed to exercise its option within the time
     limited.
 
          Nothing hereinbefore contained shall restrict the right of any
     stockholder:
 
             (a) to pledge (or otherwise subject to a lien) any of the shares of
        Class A Common Stock or Class B Common Stock of the Corporation in a
        bona fide transaction as security for a debt or other obligation of the
        stockholder, or affect the rights which the pledgee or lienholder would
        otherwise have with respect to said shares; provided, however, that if
        the pledge or lien shall be foreclosed and the stockholder shall cease
        to be the owner of said shares, such foreclosure shall be deemed to be
        an involuntary transfer of the shares and the Corporation shall
        thereupon have the option to purchase the shares hereinabove provided
        which shall be exercisable within ninety (90) days after receipt of
        written notice of the fact of foreclosure; or
 
             (b) to sell or otherwise dispose of all or any part of the shares
        of Class B Common Stock (but not of Class A Common Stock) to a person
        who is then a holder of shares of Class A Common Stock of the
        Corporation.
 
          Should the Corporation fail or decline to exercise its option and a
     disposition be consummated, the stock shall be subject to all and the same
     rights and restrictions (including, without limitation the option set forth
     herein and any call or similar rights of the Corporation as may be set
     forth herein, in the By-Laws or elsewhere) in the hands of the new holder
     as in the hands of the former holder.
 
          7. The Corporation may be obligated or have the option to purchase or
     redeem its stock and stockholders may be obligated or have the right to
     sell their stock to the Corporation at par value in such
 
                                       E-3
<PAGE>   194
 
     circumstances and upon terms and conditions as may be specified in the
     By-Laws from time to time; provided, however, that the stockholders shall
     approve any such provision in the By-Laws. Without limiting the generality
     of the preceding sentence of this Paragraph 7 of Article Fourth or
     compelling inclusion of any provision in the By-Laws, such right or
     obligation may be granted with respect to situations where the business
     relationship of a stockholder and the Corporation terminates.
 
          8. As used in these articles, the term "person" shall mean and include
     any individual, group or association of individuals however organized,
     corporation, and any other natural or artificial entity. The term
     "stockholder" shall mean any person, so defined, who is a stockholder of
     the Corporation.
 
     FIFTH. The minimum amount of capital with which the Corporation will
commence business is One Thousand Dollars ($1,000.00).
 
     SIXTH. The Corporation is to have perpetual existence.
 
     SEVENTH. The private property of the stockholders of the Corporation shall
not be subject to the payment of corporate debts to any extent whatever.
 
     EIGHTH. In furtherance and not in limitation of the powers conferred by
statute, the Board of Directors is expressly authorized:
 
          To make, alter, amend or repeal the By-Laws of the Corporation.
 
          To authorize and cause to be executed mortgages and liens upon the
     real and personal property of the Corporation.
 
          To set apart out of any of the funds of the Corporation available for
     dividends a reserve or reserves for any purpose specified in the By-Laws
     and to abolish any such reserve in the manner in which it was created.
 
          By resolution or resolutions passed by a majority of the whole board,
     to designate one or more committees, each committee to consist of three or
     more of the directors of the Corporation, which, to the extent provided in
     said resolution or resolutions or in the By-Laws of the Corporation, shall
     have and may exercise the powers of the Board of Directors in the
     management of the business and affairs of the Corporation, and may have
     power to authorize the seal of the Corporation to be affixed to all papers
     which may require it. Such committee or committees shall have such name or
     names as may be stated in the By-Laws of the Corporation or as may be
     determined from time to time by resolution adopted by the Board of
     Directors. A majority of the members of any such committee may determine
     its action and fix the time and place of its meetings unless the Board of
     Directors shall otherwise provide. The Board of Directors shall have power
     at any time to fill vacancies in, to change the membership of, or to
     dissolve any committee.
 
          When and as authorized by the affirmative vote of the holders of a
     majority of the Common Stock issued and outstanding given at a
     stockholders' meeting duly called for that purpose, or when authorized by
     the written consent of the holders of a majority of the voting stock issued
     and outstanding, to sell, lease or exchange all of the property and assets
     of the Corporation, including its goodwill and its corporate franchises,
     upon such terms and conditions and for such consideration, which may be in
     whole or in part shares of stock in, and/or other securities of, any other
     corporation or corporations, as its Board of Directors shall deem expedient
     and for the best interests of the Corporation.
 
     NINTH. Meetings of stockholders may be held outside the State of Delaware,
if the By-Laws so provide. The books of the Corporation may be kept (subject to
any provision contained in the statutes) outside the State of Delaware at such
place or places as may be designated from time to time by the Board of Directors
or in the By-Laws of the Corporation. Elections of directors need not be by
ballot unless the By-Laws of the Corporation shall so provide.
 
     TENTH. The Corporation reserves the right to amend, alter, change or repeal
any provision contained in this Certificate of Incorporation, in the manner now
or hereafter prescribed by statute, and all rights conferred upon stockholders
herein are granted subject to this reservation.
 
                                       E-4
<PAGE>   195
 
     ELEVENTH. The business of the Corporation shall be managed by a Board of
Directors, the number of which shall be such as from time to time shall be fixed
by, or in the manner provided in, the By-Laws, but in no case shall the number
be less than three. The directors may be divided into one, two or three classes
as may be provided in the By-Laws or in resolutions from time to time adopted by
the stockholders at any annual meeting or at any special meeting held for that
purpose; the term of office of those of the first class to expire at the annual
meeting next ensuing; of the second class one year thereafter; of the third
class two years thereafter, and at each annual election held after such
classification and election, directors shall be chosen for a full term, as the
case may be, to succeed those whose term expires.
 
     TWELFTH:
 
          (a) A director of the Corporation shall not be liable to the
     Corporation or its stockholders for monetary damages for breach of
     fiduciary duty as a director, except to the extent such exemption from
     liability or limitation thereof is not permitted under the Delaware General
     Corporation Law as the same exists or may hereafter be amended.
 
          (b) The Corporation shall indemnify, in accordance with and to the
     full extent permitted by the Delaware General Corporation Law as the same
     exists or may hereafter be amended, any person who was or is a party or is
     threatened to be made a party to any threatened, pending or completed
     action, suit or proceeding, whether civil, criminal, administrative or
     investigative (including, without limitation, an action by or in the right
     of the Corporation), by reason of the fact that such person is or was a
     director, officer, employee or agent of the Corporation, or is or was
     serving at the request of the Corporation as a director, officer, employee
     or agent of another Corporation, partnership, joint venture, trust or other
     enterprise, against any liability or expense actually and reasonably
     incurred by such person in respect thereof. Such indemnification shall not
     be deemed exclusive of any other right of such director, officer or
     employee to indemnification provided by law or otherwise.
 
          (c) Any repeal or modification of the foregoing paragraphs shall not
     adversely affect any right or protection of any person thereunder with
     respect to any act or omission occurring prior to or at the time of such
     repeal or modification.
 
                                       E-5
<PAGE>   196
 
                                   APPENDIX F
 
                          DISSENTERS RIGHTS PROVISIONS
 
                   SUBCHAPTER D. DISSENTERS RIGHTS PROVISIONS
 
     1571 APPLICATION AND EFFECT OF SUBCHAPTER. -- (a) General rule. -- Except
as otherwise provided in subsection (b), any shareholder of a business
corporation shall have the right to dissent from, and to obtain payment of the
fair value of his shares in the event of, any corporate action, or to otherwise
obtain fair value for his shares, where this part expressly provides that a
shareholder shall have the rights and remedies provided in this subchapter. See:
 
     Section 1906(c) (relating to dissenters rights upon special treatment).
     Section 1930 (relating to dissenters rights).
     Section 1931(d) (relating to dissenters rights in share exchanges).
     Section 1932(c) (relating to dissenters rights in asset transfers).
     Section 1952(d) (relating to dissenters rights in division).
     Section 1962(c) (relating to dissenters rights in conversion).
     Section 2104(b) (relating to procedure).
     Section 2324 (relating to corporation option where a restriction on
     transfer of a security is held invalid).
     Section 2325(b) (relating to minimum vote requirement).
     Section 2704(d) (relating to dissenters rights upon election).
     Section 2705(c) (relating to dissenters rights upon renewal of election).
     Section 2907(a) (relating to proceedings to terminate breach of qualifying
     conditions).
     Section 7204(b)(3) (relating to procedure).
 
     (b) Exceptions. -- (1) Except as otherwise provided in paragraph (2), the
holders of the shares of any class or series of shares that, at the record date
fixed to determine the shareholders entitled to notice of and to vote at the
meeting at which a plan specified in any of section 1930, 1931(d), 1932(c) or
1952(d) is to be voted on, are either:
 
          (i) listed on a national securities exchange; or
 
          (ii) held of record by more than 2,000 shareholders; shall not have
     the right to obtain payment of the fair value of any such shares under this
     subchapter.
 
     (2) Paragraph (1) shall not apply to and dissenters rights shall be
available without regard to the exception provided in that paragraph in the case
of:
 
          (i) Shares converted by a plan if the shares are not converted solely
     into shares of the acquiring, surviving, new or other corporation or solely
     into such shares and money in lieu of fractional shares.
 
          (ii) Shares of any preferred or special class unless the articles, the
     plan or the terms of the transaction entitle all shareholders of the class
     to vote thereon and require for the adoption of the plan or the
     effectuation of the transaction the affirmative vote of a majority of the
     votes cast by all shareholders of the class.
 
          (iii) Shares entitled to dissenters rights under section 1906(c)
     (relating to dissenters rights upon special treatment).
 
     (3) The shareholders of a corporation that acquires by purchase, lease,
exchange or other disposition all or substantially all of the shares, property
or assets of another corporation by the issuance of shares, obligations or
otherwise, with or without assuming the liabilities of the other corporation and
with or without the intervention of another corporation or other person, shall
not be entitled to the rights and remedies of dissenting shareholders provided
in this subchapter regardless of the fact, if it be the case, that the
acquisition was accomplished by the issuance of voting shares of the corporation
to be outstanding immediately after the acquisition sufficient to elect a
majority or more of the directors of the corporation.
 
                                       F-1
<PAGE>   197
 
     (c) Grant of optional dissenters rights. -- The bylaws or a resolution of
the board of directors may direct that all or a part of the shareholders shall
have dissenters rights in connection with any corporate action or other
transaction that would otherwise not entitle such shareholders to dissenters
rights.
 
     (d) Notice of dissenters rights. -- Unless otherwise provided by statute,
if a proposed corporate action that would give rise to dissenters rights under
this subpart is submitted to a vote at a meeting of shareholders, there shall be
included in or enclosed with the notice of meeting:
 
          (1) A statement of the proposed action and a statement that the
     shareholders have a right to dissent and obtain payment of the fair value
     of their shares by complying with the terms of this subchapter; and
 
          (2) a copy of this subchapter.
 
     (e) Other statutes. -- The procedures of this subchapter shall also be
applicable to any transaction described in any statute other than this (1)part
that makes reference to this subchapter for the purpose of granting dissenters
rights.
 
     (f) Certain provisions of articles ineffective. -- This subchapter may not
be relaxed by any provision of the articles.
 
     (g) Cross references. -- See sections 1105 (relating to restriction on
equitable relief), 1904 (relating to de facto transaction doctrine abolished)
and 2512 (relating to dissenters rights procedure). (Last amended by Act 198, L
'90. eff. 12-19-90.)
 
     1572 DEFINITIONS. -- The following words and phrases when used in this
subchapter shall have the meanings given to them in this section unless the
context clearly indicates otherwise:
 
          "Corporation." The issuer of the shares held or owned by the dissenter
     before the corporate action or the successor by merger, consolidation,
     division, conversion or otherwise of that issuer. A plan of division may
     designate which of the resulting corporations is the successor corporation
     for the purposes of this subchapter. The successor corporation in a
     division shall have sole responsibility for payments to dissenters and
     other liabilities under this subchapter except as otherwise provided in the
     plan of division.
 
          "Dissenter." A shareholder or beneficial owner who is entitled to and
     does assert dissenters rights under this subchapter and who has performed
     every act required up to the time involved for the assertion of those
     rights.
 
          "Fair value." The fair value of shares immediately before the
     effectuation of the corporate action to which the dissenter objects taking
     into account all relevant factors, but excluding any appreciation or
     depreciation in anticipation of the corporate action.
 
          "Interest." Interest from the effective date of the corporate action
     until the date of payment at such rate as is fair and equitable under all
     the circumstances, taking into account all relevant factors including the
     average rate currently paid by the corporation on its principal bank loans.
     (Last amended by Act 198, L.'90, eff. 12-19-90.)
 
     1573 RECORD AND BENEFICIAL HOLDERS AND OWNERS. -- (a) Record holders of
shares. -- A record holder of shares of a business corporation may assert
dissenters rights as to fewer than all of the shares registered in his name only
if he dissents with respect to all the shares of the same class or series
beneficially owned by any one person and discloses the name and address of the
person or persons on whose behalf he dissents. In that event, his rights shall
be determined as if the shares as to which he has dissented and his other shares
were registered in the names of different shareholders.
 
     (b) Beneficial owners of shares. -- A beneficial owner of shares of a
business corporation who is not the record holder may assert dissenters rights
with respect to shares held on his behalf and shall be treated as a dissenting
shareholder under the terms of this subchapter if he submits to the corporation
not later than the time of the assertion of dissenters rights a written consent
of the record holder. A beneficial owner may not dissent with respect to some
but less than all shares of the same class or series owned by the owner, whether
or not the shares so owned by him are registered in his name. (Last amended by
Act 169, L. '92, eff. 2-16-93.)
 
                                       F-2
<PAGE>   198
 
     1574 NOTICE OF INTENTION TO DISSENT -- If the proposed corporate action is
submitted to a vote at a meeting of shareholders of a business corporation, any
person who wishes to dissent and obtain payment of the fair value of his shares
must file with the corporation, prior to the vote, a written notice of intention
to demand that he be paid the fair value for his shares if the proposed action
is effectuated, must effect no change in the beneficial ownership of his shares
from the date of such filing continuously through the effective date of the
proposed action and must refrain from voting his shares in approval of such
action. A dissenter who fails in any respect shall not acquire any right to
payment of the fair value of his shares under this subchapter. Neither a proxy
nor a vote against the proposed corporate action shall constitute the written
notice required by this section.
 
     1575 NOTICE TO DEMAND PAYMENT. -- (a) General rule. -- If the proposed
corporate action is approved by the required vote at a meeting of shareholders
of a business corporation, the corporation shall mail a further notice to all
dissenters who gave due notice of intention to demand payment of the fair value
of their shares and who refrained from voting in favor of the proposed action.
If the proposed corporate action is to be taken without a vote of shareholders,
the corporation shall send to all shareholders who are entitled to dissent and
demand payment of the fair value of their shares a notice of the adoption of the
plan or other corporate action. In either case, the notice shall:
 
          (1) State where and when a demand for payment must be sent and
     certificates for certificated shares must be deposited in order to obtain
     payment.
 
          (2) Inform holders of uncertificated shares to what extent transfer of
     shares will be restricted from the time that demand for payment is
     received.
 
          (3) Supply a form for demanding payment that includes a request for
     certification of the date on which the shareholder, or the person on whose
     behalf the shareholder dissents, acquired beneficial ownership of the
     shares.
 
          (4) Be accompanied by a copy of this subchapter.
 
     (b) Time for receipt of demand for payment. -- The time set for receipt of
the demand and deposit of certificated shares shall be not less than 30 days
from the mailing of the notice.
 
     1576 FAILURE TO COMPLY WITH NOTICE TO DEMAND PAYMENT, ETC. -- (a) Effect of
failure of shareholder to act. -- A shareholder who fails to timely demand
payment, or fails (in the case of certificated shares) to timely deposit
certificates, as required by a notice pursuant to section 1575 (relating to
notice to demand payment) shall not have any right under this subchapter to
receive payment of the fair value of his shares.
 
     (b) Restriction on uncertificated shares. -- If the shares are not
represented by certificates, the business corporation may restrict their
transfer from the time of receipt of demand for payment until effectuation of
the proposed corporate action or the release of restrictions under the terms of
section 1577(a) (relating to failure to effectuate corporate action).
 
     (c) Rights retained by shareholder. -- The dissenter shall retain all other
rights of a shareholder until those rights are modified by effectuation of the
proposed corporate action. (Last amended by Act 198, L. '90, eff. 12-19-90.)
 
     1577 RELEASE OF RESTRICTIONS OR PAYMENT FOR SHARES. -- (a) Failure to
effectuate corporate action. -- Within 60 days after the date set for demanding
payment and depositing certificates, if the business corporation has not
effectuated the proposed corporate action, it shall return any certificates that
have been deposited and release uncertificated shares from any transfer
restrictions imposed by reason of the demand for payment.
 
     (b) Renewal of notice to demand payment. -- When uncertificated shares have
been released from transfer restrictions and deposited certificates have been
returned, the corporation may at any later time send a new notice conforming to
the requirements of section 1575 (relating to notice to demand payment), with
like effect.
 
                                       F-3
<PAGE>   199
 
     (c) Payment of fair value of shares. -- Promptly after effectuation of the
proposed corporate action, or upon timely receipt of demand for payment if the
corporate action has already been effectuated, the corporation shall either
remit to dissenters who have made demand and (if their shares are certificated)
have deposited their certificates the amount that the corporation estimates to
be the fair value of the shares, or give written notice that no remittance under
this section will be made. The remittance or notice shall be accompanied by:
 
          (1) The closing balance sheet and statement of income of the issuer of
     the shares held or owned by the dissenter for a fiscal year ending not more
     than 16 months before the date of remittance or notice together with the
     latest available interim financial statements.
 
          (2) A statement of the corporation's estimate of the fair value of the
     shares.
 
          (3) A notice of the right of the dissenter to demand payment or
     supplemental payment, as the case may be, accompanied by a copy of this
     subchapter.
 
     (d) Failure to make payment. -- If the corporation does not remit the
amount of its estimate of the fair value of the shares as provided by subsection
(c), it shall return any certificates that have been deposited and release
uncertificated shares from any transfer restrictions imposed by reason of the
demand for payment. The corporation may make a notation on any such certificate
or on the records of the corporation relating to any such uncertificated shares
that such demand has been made. If shares with respect to which notation has
been so made shall be transferred, each new certificate issued therefor or the
records relating to any transferred uncertificated shares shall bear a similar
notation, together with the name of the original dissenting holder or owner of
such shares. A transferee of such shares shall not acquire by such transfer any
rights in the corporation other than those that the original dissenters had
after making demand for payment of their fair value. (Last amended by Act 198,
L. '90, eff. 12-19-90.)
 
     1578 ESTIMATE BY DISSENTER OF FAIR VALUE OF SHARES. -- (a) General rule. --
If the business corporation gives notice of its estimate of the fair value of
the shares, without remitting such amount, or remits payment of its estimate of
the fair value of a dissenter's shares as permitted by section 1577(c) (relating
to payment of fair value of shares) and the dissenter believes that the amount
stated or remitted is less than the fair value of his shares, he may send to the
corporation his own estimate of the fair value of the shares, which shall be
deemed a demand for payment of the amount or the deficiency.
 
     (b) Effect of failure to file estimate. -- Where the dissenter does not
file his own estimate under subsection (a) within 30 days after the mailing by
the corporation of its remittance or notice, the dissenter shall be entitled to
no more than the amount stated in the notice or remitted to him by the
corporation. (Last amended by Act 198, L. '90, eff. 12-19-90.)
 
     1579 VALUATION PROCEEDINGS GENERALLY. -- (a) General rule. -- Within 60
days after the latest of:
 
          (1) Effectuation of the proposed corporate action;
 
          (2) Timely receipt of any demands for payment under section 1575
     (relating to notice to demand payment); or
 
          (3) Timely receipt of any estimates pursuant to section 1578 (relating
     to estimate by dissenter of fair value of shares);
 
     If any demands for payment remain unsettled, the business corporation may
file in court an application for relief requesting that the fair value of the
shares be determined by the court.
 
     (b) Mandatory joinder of dissenters. -- All dissenters, wherever residing,
whose demands have not been settled shall be made parties to the proceeding as
in an action against their shares. A copy of the application shall be served on
each such dissenter. If a dissenter is a nonresident, the copy may be served on
him in the manner provided or prescribed by or pursuant to 42 Pa.C.S. Ch. 53
(relating to bases of jurisdiction and interstate and international procedure).
 
                                       F-4
<PAGE>   200
 
     (c) Jurisdiction of the court. -- The jurisdiction of the court shall be
plenary and exclusive. The court may appoint an appraiser to receive evidence
and recommend a decision on the issue of fair value. The appraiser shall have
such power and authority as may be specified in the order of appointment or in
any amendment thereof.
 
     (d) Measure of recovery. -- Each dissenter who is made a party shall be
entitled to recover the amount by which the fair value of his shares is found to
exceed the amount, if any, previously remitted, plus interest.
 
     (e) Effect of corporation's failure to file application. -- If the
corporation fails to file an application as provided in subsection (a), any
dissenter who made a demand and who has not already settled his claim against
the corporation may do so in the name of the corporation at any time within 30
days after the expiration of the 60-day period. If a dissenter does not file an
application within the 30-day period, each dissenter entitled to file an
application shall be paid the corporation's estimate of the fair value of the
shares and no more, and may bring an action to recover any amount not previously
remitted.
 
     1580 COSTS AND EXPENSES OF VALUATION PROCEEDINGS. -- (a) General rule. --
The costs and expenses of any proceeding under section 1579 (relating to
valuation proceedings generally), including the reasonable compensation and
expenses of the appraiser appointed by the court, shall be determined by the
court and assessed against the business corporation except that any part of the
costs and expenses may be apportioned and assessed as the court deems
appropriate against all or some of the dissenters who are parties and whose
action in demanding supplemental payment under section 1578 (relating to
estimate by dissenter of fair value of shares) the court finds to be dilatory,
obdurate, arbitrary, vexatious or in bad faith.
 
     (b) Assessment of counsel fees and expert fees where lack of good faith
appears. -- Fees and expenses of counsel and of experts for the respective
parties may be assessed as the court deems appropriate against the corporation
and in favor of any or all dissenters if the corporation failed to comply
substantially with the requirements of this subchapter and may be assessed
against either the corporation or a dissenter, in favor of any other party, if
the court finds that the party against whom the fees and expenses are assessed
acted in bad faith or in a dilatory, obdurate, arbitrary or vexatious manner in
respect to the rights provided by this subchapter.
 
     (c) Award of fees for benefits to other dissenters. -- If the court finds
that the services of counsel for any dissenter were of substantial benefit to
other dissenters similarly situated and should not be assessed against the
corporation, it may award to those counsel reasonable fees to be paid out of the
amounts awarded to the dissenters who were benefited.
 
     1906 SPECIAL TREATMENT OF HOLDERS OF SHARES OF SAME CLASS OR SERIES. --
(a) General rule. -- Except as otherwise restricted in the articles, an
amendment or plan may contain a provision classifying the holders of shares of a
class or series into one or more separate groups by reference to any facts or
circumstances that are not manifestly unreasonable and providing mandatory
treatment for shares of the class or series held by particular shareholders or
groups of shareholders that differs materially from the treatment accorded other
shareholders or groups of shareholders holding shares of the same class or
series (including a provision modifying or rescinding rights previously created
under this section) if:
 
          (1)(i) such provision is specifically authorized by a majority of the
     votes cast by all shareholders entitled to vote on the amendment or plan,
     as well as by a majority of the votes cast by any class or series of shares
     any of the shares of which are so classified into groups, whether or not
     such class or series would otherwise be entitled to vote on the amendment
     or plan; and
 
          (ii) the provision voted on specifically enumerates the type and
     extent of the special treatment authorized; or
 
          (2) under all the facts and circumstances, a court of competent
     jurisdiction finds such special treatment is undertaken in good faith,
     after reasonable deliberation and is in the best interest of the
     corporation.
 
     (b) Statutory voting rights upon special treatment. -- Except as provided
in subsection (c), if an amendment or plan contains a provision for special
treatment, each group of holders of any outstanding shares
 
                                       F-5
<PAGE>   201
 
of a class or series who are to receive the same special treatment under the
amendment or plan shall be entitled to vote as a special class in respect to the
plan regardless of any limitations stated in the articles or bylaws on the
voting rights of any class or series.
 
     (c) Dissenters rights upon special treatment. -- If any amendment or plan
contains a provision for special treatment without requiring for the adoption of
the amendment or plan the statutory class vote required by subsection (b), the
holder of any outstanding shares the statutory class voting rights of which are
so denied, who objects to the amendment or plan and complies with Subchapter D
of Chapter 15 (relating to dissenters rights), shall be entitled to the rights
and remedies of dissenting shareholders provided in that subchapter.
 
     (d) (5)Exceptions. -- This section shall not apply to:
 
          (1) The creation or issuance of securities, contracts, warrants or
     other instruments evidencing any shares, option rights, securities having
     conversion or option rights or obligations authorized by section 2513
     (relating to disparate treatment of certain persons).
 
          (2) A provision of an amendment or plan that offers to all holders of
     shares of a class or series the same option to elect certain treatment.
 
          (3) An amendment or plan that contains an express provision that this
     section shall not apply or that fails to contain an express provision that
     this section shall apply. The shareholders of a corporation that proposes
     an amendment or plan to which this section is not applicable by reason of
     this paragraph shall have the remedies contemplated by section 1105
     (relating to restriction on equitable relief). (Last amended by Act 198, L.
     '90, eff. 12-19-90, retroactive to 10-1-89.)
 
     1930 DISSENTERS RIGHTS. -- (a) General rule. -- If any shareholder of a
domestic business corporation that is to be a party to a merger or consolidation
pursuant to a plan of merger or consolidation objects to the plan of merger or
consolidation and complies with the provisions of Subchapter D of Chapter 15
(relating to dissenters rights), the shareholder shall be entitled to the rights
and remedies of dissenting shareholders therein provided, if any. See also
section 1906(c) (relating to dissenters rights upon special treatment).
 
     (b) Plans adopted by directors only. -- Except as otherwise provided
pursuant to section 1571(c) (relating to grant of optional dissenters rights),
Subchapter D of Chapter 15 shall not apply to any of the shares of a corporation
that is a party to a merger or consolidation pursuant to section 1924(b)(1)(i)
(relating to adoption by board of directors).
 
     (c) Cross references. -- See sections 1571(b) (relating to exceptions) and
1904 (relating to de facto transaction doctrine abolished). (Last amended by Act
169, L. '92, eff. 2-16-93.)
 
                                       F-6
<PAGE>   202
 
   
ITEM 21. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
    
 
   
<TABLE>
<CAPTION>
EXHIBIT
NUMBER                               DESCRIPTION
- -------                              -----------
<C>          <S>
  23.G       Consent of Ernst & Young LLP
</TABLE>
    
 
                                      II-1
<PAGE>   203
 
                                   SIGNATURES
 
   
     Pursuant to the requirements of the Securities Act of 1933, the Registrant
certifies that it has reasonable grounds to believe that it meets all of the
requirements for filing on Form S-4 and has duly caused this Amendment to
Registration Statement to be signed on its behalf by the undersigned, thereunto
duly authorized, in the City of Chicago, State of Illinois, on the 25th day of
March, 1997.
    
 
                                          COTTER & COMPANY
 
                                          By:      /s/ DANIEL A. COTTER
 
                                            ------------------------------------
                                                      Daniel A. Cotter
                                             President, Chief Executive Officer
                                                         and Director
 
     Pursuant to the requirements of the Securities Act of 1933, this
Registration Statement has been signed below by the following persons in the
capacities and on the dates indicated.
 
   
<TABLE>
<CAPTION>
                   SIGNATURE                                     TITLE
                   ---------                                     -----                      DATE
<C>                                               <S>                                   <C>
 
              /s/ DANIEL A. COTTER                President, Chief Executive Officer    March 25, 1997
- ------------------------------------------------  and Director
                Daniel A. Cotter
 
               /s/ KERRY J. KIRBY                 Vice President, Treasurer and Chief   March 25, 1997
- ------------------------------------------------  Financial Officer and Chief
                 Kerry J. Kirby                   Accounting Officer
 
             /s/ ROBERT J. LADNER*                Chairman of the Board and Director    March 25, 1997
- ------------------------------------------------
                Robert J. Ladner
 
         /s/ WILLIAM M. CLAYPOOL, III*            Director                              March 25, 1997
- ------------------------------------------------
            William M. Claypool, III
 
           /s/ SAMUEL D. COSTA, JR.*              Director                              March 25, 1997
- ------------------------------------------------
              Samuel D. Costa, Jr.
 
              /s/ LEONARD C. FARR*                Director                              March 25, 1997
- ------------------------------------------------
                Leonard C. Farr
 
           /s/ WILLIAM M. HALTERMAN*              Director                              March 25, 1997
- ------------------------------------------------
              William M. Halterman
 
              /s/ LEWIS W. MOORE*                 Director                              March 25, 1997
- ------------------------------------------------
                 Lewis W. Moore
 
             /s/ KENNETH M. NOBLE*                Director                              March 25, 1997
- ------------------------------------------------
                Kenneth M. Noble
 
            /s/ RICHARD L. SCHAEFER*              Director                              March 25, 1997
- ------------------------------------------------
              Richard L. Schaefer
 
             /s/ GEORGE V. SHEFFER*               Director                              March 25, 1997
- ------------------------------------------------
               George V. Sheffer
</TABLE>
    
 
                                      II-2
<PAGE>   204
   
<TABLE>
<CAPTION>
                   SIGNATURE                                     TITLE
                   ---------                                     -----                      DATE
<C>                                               <S>                                   <C>
             /s/ DENNIS A. SWANSON*               Director                              March 25, 1997
- ------------------------------------------------
               Dennis A. Swanson
 
            /s/ JERRALD T. KABELIN*               Director                              March 25, 1997
- ------------------------------------------------
               Jerrald T. Kabelin
 
             /s/ J.W. (BILL) BLAGG*               Director                              March 25, 1997
- ------------------------------------------------
               J.W. (Bill) Blagg
 
            /s/ JOHN F. LOTTES, III*              Director                              March 25, 1997
- ------------------------------------------------
              John F. Lottes, III
 
             /s/ JOHN M. WEST, JR.*               Director                              March 25, 1997
- ------------------------------------------------
               John M. West, Jr.
 
              *By DANIEL T. BURNS                                                       March 25, 1997
  -------------------------------------------
                Daniel T. Burns,
                Attorney-in-Fact
</TABLE>
    
 
                                      II-3
<PAGE>   205
                               INDEX TO EXHIBITS


   
<TABLE>
<CAPTION>
                                                                                                SEQUENTIALLY
                                                                                                NUMBERED
EXHIBIT NO.      DESCRIPTION OF EXHIBIT                                                         PAGE
- -----------      ----------------------                                                         ----
<S>              <C>                                                                            <C>
  23.G           Consent of Ernst & Young LLP
</TABLE>
    





<PAGE>   1
                                                                  EXHIBIT 23-G



                        Consent of Independent Auditors

   
We consent to the incorporation by reference, in Post-effective Amendment No. 2
to the Registration Statement on Form S-4 (file No. 333-18397) and related 
Prospectus of Cotter & Company for the registration of 692,230 shares of its
common stock, of our report dated February 10, 1997, with respect to the 
consolidated  financial statements of Cotter & Company included in its Current
Report on Form 8-K/A dated February 27, 1997 (date of earliest event reported), 
as amended on March 26, 1997, filed with the Securities and Exchange Commission.
      
    
        


                                                ERNST & YOUNG LLP



Chicago, Illinois
   
March 26, 1997
    




© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission