VERIZON DELAWARE INC
10-Q, 2000-11-14
TELEPHONE COMMUNICATIONS (NO RADIOTELEPHONE)
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<PAGE>

                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                              _____________________

                                    FORM 10-Q
                              _____________________

  (Mark one)
      [X]        QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934
                For the quarterly period ended September 30, 2000

                                       OR

      [ ]       TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934
                      For the transition period from   to


                          Commission File Number 1-7757


                              VERIZON DELAWARE INC.
                  (Former Name: Bell Atlantic - Delaware, Inc.)


A Delaware Corporation             I.R.S. Employer Identification No. 23-0523775


                 901 Tatnall Street, Wilmington, Delaware 19801


                         Telephone Number (302) 576-5416

                            _________________________


THE REGISTRANT, A WHOLLY OWNED SUBSIDIARY OF VERIZON COMMUNICATIONS INC., MEETS
THE CONDITIONS SET FORTH IN GENERAL INSTRUCTION H(1)(a) AND (b) OF FORM 10-Q AND
IS THEREFORE FILING THIS FORM WITH REDUCED DISCLOSURE FORMAT PURSUANT TO GENERAL
INSTRUCTION H(2).

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.  Yes  X   No
                                        ---     ---
<PAGE>

                             Verizon Delaware Inc.

                        PART I - FINANCIAL INFORMATION

Item 1.  Financial Statements


                        CONDENSED STATEMENTS OF INCOME


<TABLE>
<CAPTION>
                                                               Three Months Ended September 30,    Nine Months Ended September 30,
                                                          ------------------------------------------------------------------------
(Dollars in Thousands) (Unaudited)                                  2000              1999              2000              1999
----------------------------------------------------------------------------------------------------------------------------------
<S>                                                              <C>               <C>              <C>               <C>
OPERATING REVENUES
   (including $472, $1,051, $2,955 and
     $3,202 to affiliates)                                       $79,415           $76,566          $233,923          $224,081
                                                            ----------------------------------------------------------------------

OPERATING EXPENSES
Operations and support (including $17,774, $14,319
   $50,523 and $45,133 to affiliates)                             41,540            35,553           123,717           104,461
Depreciation and amortization                                     18,576            16,796            54,551            49,386
                                                            ----------------------------------------------------------------------
                                                                  60,116            52,349           178,268           153,847
                                                            ----------------------------------------------------------------------

OPERATING INCOME                                                  19,299            24,217            55,655            70,234

OTHER INCOME, NET
   (including $24, $0, $130 and $7 from
     affiliate)                                                       99                34               650               140

INTEREST EXPENSE
   (including $1,176, $575, $3,053 and $1,909 to
     affiliates)                                                   2,592             2,057             7,291             6,327
                                                            ----------------------------------------------------------------------

INCOME BEFORE PROVISION FOR INCOME TAXES                          16,806            22,194            49,014            64,047

PROVISION FOR INCOME TAXES                                         6,819             9,025            20,383            26,067
                                                            ----------------------------------------------------------------------

NET INCOME                                                       $ 9,987           $13,169           $28,631           $37,980
                                                            ======================================================================
</TABLE>


                 See Notes to Condensed Financial Statements.

                                       1
<PAGE>

                             Verizon Delaware Inc.

                           CONDENSED BALANCE SHEETS


                                    ASSETS
                                    ------

<TABLE>
<CAPTION>
(Dollars in Thousands)                              September 30, 2000       December 31, 1999
-----------------------------------------------------------------------------------------------
                                                        (Unaudited)
<S>                                                           <C>                     <C>
CURRENT ASSETS
Short-term investments                                        $   ---                 $ 4,800
Accounts receivable:
   Trade and other, net of allowances for
         uncollectibles of $6,434 and $5,181                   51,504                  55,315
   Affiliates                                                   5,079                   4,657
Material and supplies                                           2,270                   1,232
Prepaid expenses                                                8,867                   6,020
Deferred income taxes                                           2,180                   2,132
Other                                                             723                     566
                                                   --------------------------------------------
                                                               70,623                  74,722
                                                   --------------------------------------------

PLANT, PROPERTY AND EQUIPMENT                                 994,917                 934,084
Less accumulated depreciation                                 559,797                 512,150
                                                   --------------------------------------------
                                                              435,120                 421,934
                                                   --------------------------------------------

OTHER ASSETS                                                   26,687                  10,738
                                                   --------------------------------------------

TOTAL ASSETS                                                 $532,430                $507,394
                                                   ============================================

</TABLE>


                 See Notes to Condensed Financial Statements.

                                       2
<PAGE>

                             Verizon Delaware Inc.

                           CONDENSED BALANCE SHEETS


                    LIABILITIES AND SHAREOWNER'S INVESTMENT
                    ---------------------------------------


<TABLE>
<CAPTION>
(Dollars in Thousands, Except Per Share Amount)                    September 30, 2000       December 31, 1999
---------------------------------------------------------------------------------------------------------------
                                                                       (Unaudited)
<S>                                                                          <C>                     <C>
CURRENT LIABILITIES
Debt maturing within one year:
   Note payable to affiliate                                                 $29,426                 $29,167
   Current portion of long-term debt:
     Affiliate                                                                20,000                  20,000
     Other                                                                        13                      50
Accounts payable and accrued liabilities:
   Affiliates                                                                 22,313                  22,066
   Other                                                                      48,943                  43,959
Advance billings and customer deposits                                         9,545                   8,918
                                                                  ---------------------------------------------

                                                                             130,240                 124,160
                                                                  ---------------------------------------------


LONG-TERM DEBT
Note payable to affiliate                                                     30,000                     ---
Other                                                                         86,338                  86,319
                                                                  ---------------------------------------------

                                                                             116,338                  86,319
                                                                  ---------------------------------------------


EMPLOYEE BENEFIT OBLIGATIONS                                                  38,563                  38,323
                                                                  ---------------------------------------------


DEFERRED CREDITS AND OTHER LIABILITIES
Deferred income taxes                                                         43,924                  37,833
Unamortized investment tax credits                                             1,723                   1,868
Other                                                                          9,131                  11,011
                                                                  ---------------------------------------------

                                                                              54,778                  50,712
                                                                  ---------------------------------------------


SHAREOWNER'S INVESTMENT
Common stock, $25 par value per share                                        118,442                 118,442
   Authorized shares:  5,262,280
   Outstanding shares: 4,737,686
Reinvested earnings                                                           74,124                  89,493
Accumulated other comprehensive loss                                             (55)                    (55)
                                                                  ---------------------------------------------

                                                                             192,511                 207,880
                                                                  ---------------------------------------------


TOTAL LIABILITIES AND SHAREOWNER'S INVESTMENT                               $532,430                $507,394
                                                                  =============================================

</TABLE>


                  See Notes to Condensed Financial Statements.

                                       3
<PAGE>

                             Verizon Delaware Inc.

                      CONDENSED STATEMENTS OF CASH FLOWS



<TABLE>
<CAPTION>
                                                                  Nine Months Ended September 30,
                                                           ---------------------------------------
(Dollars in Thousands) (Unaudited)                                   2000                 1999
--------------------------------------------------------------------------------------------------
<S>                                                               <C>                  <C>
NET CASH PROVIDED BY OPERATING ACTIVITIES                         $81,288              $86,457
                                                           ---------------------------------------

CASH FLOWS FROM INVESTING ACTIVITIES
Net change in short-term investments                                4,800                4,313
Capital expenditures                                              (67,656)             (55,864)
Other, net                                                         (6,061)               1,564
                                                           ---------------------------------------
Net cash used in investing activities                             (68,917)             (49,987)
                                                           ---------------------------------------

CASH FLOWS FROM FINANCING ACTIVITIES
Principal repayments of capital lease obligations                     (33)                 (31)
Net change in short-term note payable to affiliate                    259              (23,425)
Proceeds from medium-term note payable to affiliate                30,000                  ---
Dividends paid                                                    (44,000)             (12,400)
Net change in outstanding checks drawn
     on controlled disbursement accounts                            1,403                 (614)
                                                           ---------------------------------------
Net cash used in financing activities                             (12,371)             (36,470)
                                                           ---------------------------------------

NET CHANGE IN CASH                                                    ---                  ---

CASH, BEGINNING OF PERIOD                                             ---                  ---
                                                           ---------------------------------------

CASH, END OF PERIOD                                                $  ---               $  ---
                                                           =======================================
</TABLE>


                 See Notes to Condensed Financial Statements.

                                       4
<PAGE>

                             Verizon Delaware Inc.

                     NOTES TO CONDENSED FINANCIAL STATEMENTS
                                   (Unaudited)

1.   Basis of Presentation

     Verizon Delaware Inc., formerly Bell Atlantic - Delaware, Inc., is a wholly
owned subsidiary of Verizon Communications Inc. (Verizon Communications). The
accompanying unaudited condensed financial statements have been prepared based
upon Securities and Exchange Commission (SEC) rules that permit reduced
disclosure for interim periods. These financial statements include certain
reclassifications in presentation as a result of the merger of Bell Atlantic
Corporation (Bell Atlantic) and GTE Corporation (GTE) (see Note 2). These
financial statements reflect all adjustments that are necessary for a fair
presentation of results of operations and financial position for the interim
periods shown including normal recurring accruals and other items (see Note 2).
The results for the interim periods are not necessarily indicative of results
for the full year. For a more complete discussion of significant accounting
policies and certain other information, you should refer to the financial
statements included in our 1999 Annual Report on Form 10-K.

2.   Bell Atlantic - GTE Merger

     On June 30, 2000, Bell Atlantic and GTE completed a merger of equals under
a definitive merger agreement dated as of July 27, 1998. Under the terms of the
agreement, GTE became a wholly owned subsidiary of Bell Atlantic. In September
2000, Bell Atlantic changed its name to Verizon Communications Inc. The merger
qualified as a tax-free reorganization and has been accounted for as a pooling
of interests. Under this method of accounting, Bell Atlantic and GTE are treated
as if they had always been combined for accounting and financial reporting
purposes.

Merger-Related and Severance Costs

     Results of operations for the nine months ended September 30, 2000 included
merger-related pre-tax costs totaling approximately $3,235,000 consisting of
$1,736,000 for direct incremental costs and $1,499,000 for employee severance
costs. These costs include approximately $2,689,000 representing our allocated
share of merger-related costs from Verizon Services Corp. (Verizon Services), an
affiliate that provides centralized services on a contract basis. Costs
allocated from Verizon Services are included in Operations and Support Expenses.

     Direct incremental costs consist of our proportionate share of expenses
associated with completing the merger transaction such as professional and
regulatory fees, compensation arrangements and shareowner-related costs.
Employee severance costs, as recorded under Statement of Financial Accounting
Standards (SFAS) No. 112, "Employers' Accounting for Postemployment Benefits,"
represent our proportionate share of benefit costs for the separation of
management employees who are entitled to benefits under pre-existing Verizon
Communications separation pay plans. The separations are expected to occur as a
result of consolidations and process enhancements. Accrued postemployment
benefit liabilities for those employees are included in our balance sheet as a
component of Accounts Payable and Accrued Liabilities -Other.

Transition Costs

     In addition to the direct merger-related and severance costs, over the next
several years, we expect to incur transition costs related to the merger. These
costs will be incurred to integrate systems, consolidate real estate and
relocate employees. These costs will include our allocated share of
merger-related costs from Verizon Services. They also include advertising and
other costs to establish the Verizon brand. Transition costs are expensed as
incurred. During the nine month period ended September 30, 2000, we incurred
$329,000 of transition costs. These costs include approximately $320,000,
representing our allocated share of transition costs from Verizon Services.

Other Related Actions

     During the second quarter of 2000, we also recorded a $27,000 charge for
other actions in relation to the merger or other strategic decisions. This
charge included the write-off of duplicate assets.

3.   Dividend

     On November 1, 2000, we declared and paid a dividend in the amount of
$2,000,000 to Verizon Communications.

                                       5
<PAGE>

                              Verizon Delaware Inc.

4.   Debt

     On March 30, 2000, we issued a medium-term note for $30,000,000 to an
affiliated company, Verizon NSI Holdings Inc. The note carries a floating
interest rate with an initial rate of 6.40%, which will be reset each quarter.
The note matures on March 30, 2003.

5.   Recent Accounting Pronouncements

FASB Accounting Standard - Derivatives and Hedging Activities

     In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS
No. 133, "Accounting for Derivative Instruments and Hedging Activities." This
statement requires that all derivatives be measured at fair value and recognized
as either assets or liabilities on our balance sheet. Changes in the fair values
of derivative instruments will be recognized in either earnings or other
comprehensive income, depending on the designated use and effectiveness of the
instruments.

     In June 2000, the FASB issued SFAS No. 138, "Accounting for Certain
Derivative Instruments and Certain Hedging Activities," which amended SFAS No.
133. The amendments in SFAS No. 138 address certain implementation issues and
relate to such matters as the normal purchases and normal sales exception, the
definition of interest rate risk, hedging recognized
foreign-currency-denominated assets and liabilities, and intercompany
derivatives.

     We are currently evaluating the provisions of SFAS No. 133 and SFAS No.
138, which we will adopt on January 1, 2001. The impact of adoption will be
affected by several factors, including the specific hedging instruments in place
and their relationships to hedged items, as well as market conditions at the
date of adoption.

SEC Staff Accounting Bulletin - Revenue Recognition

     In December 1999, the SEC issued Staff Accounting Bulletin (SAB) No. 101,
"Revenue Recognition in Financial Statements," which provides additional
guidance on revenue recognition and, in certain circumstances, requires the
deferral of incremental costs. We will adopt SAB No. 101 in the fourth quarter
of 2000, retroactive to January 1, 2000. We are currently assessing the impact
of adopting SAB No. 101.

6.   Shareowner's Investment

<TABLE>
<CAPTION>
                                                                                        Reinvested          Accumulated Other
(Dollars in Thousands) (Unaudited)                         Common Stock                   Earnings         Comprehensive Loss
------------------------------------------------------------------------------------------------------------------------------
<S>                                                            <C>                         <C>                          <C>
Balance at December 31, 1999                                   $118,442                    $89,493                      $(55)
Net income                                                                                  28,631
Dividends paid to parent                                                                   (44,000)
                                               -------------------------------------------------------------------------------
Balance at September 30, 2000                                  $118,442                    $74,124                      $(55)
                                               ===============================================================================
</TABLE>

     Net income and comprehensive income were the same for the nine months ended
September 30, 2000 and 1999.

7.   Commitments and Contingencies

     Various legal actions and regulatory proceedings are pending to which we
are a party. We have established reserves for specific liabilities in connection
with regulatory and legal matters that we currently deem to be probable and
estimable. We do not expect that the ultimate resolution of pending regulatory
and legal matters in future periods will have a material effect on our financial
condition, but it could have a material effect on our results of operations.

     Federal and state regulatory conditions to the Bell Atlantic - GTE merger
include certain commitments to, among other things, promote competition and the
widespread deployment of advanced services, while helping ensure that consumers
continue to receive high-quality, low cost telephone services. In some cases,
there are significant penalties associated with not meeting these commitments.
The cost of satisfying these commitments could have a significant impact on net
income in future periods. As previously disclosed, the cost of satisfying these
commitments is likely to impact the net income of Verizon Communications on a
consolidated basis in 2000 by approximately $275 to $325 million, based on
preliminary estimates. The estimated impact on each operating telephone
subsidiary, including the Company, is currently being assessed.

                                       6
<PAGE>

                              Verizon Delaware Inc.

Item 2.  Management's Discussion and Analysis of Results of Operations
         (Abbreviated pursuant to General Instruction H(2).)

     This discussion should be read in conjunction with the Financial Statements
and Notes to Financial Statements.


RESULTS OF OPERATIONS

     We reported net income of $28,631,000 for the nine months ended September
30, 2000, compared to net income of $37,980,000 for the same period in 1999.

     Our results for 2000 and 1999 were affected by special items. The special
items in both periods include our allocated share of charges from Verizon
Services Corp. (Verizon Services), an affiliate that provides centralized
services on a contract basis.

      The following table shows how special items are reflected in our condensed
statements of income for each period:

<TABLE>
<CAPTION>

                                                                    (Dollars in Thousands)
Nine Months Ended September 30,                                   2000                 1999
-----------------------------------------------------------------------------------------------
<S>                                                              <C>                 <C>
Operating Revenues
   Regulatory contingency                                        $  62               $  ---
                                                        ---------------------------------------

Operations and Support Expenses
  Bell Atlantic-GTE merger direct incremental costs               1,736                  ---
  Bell Atlantic-GTE merger severance costs                        1,499                  ---
  Bell Atlantic-GTE merger transition costs                         329                  ---
  Bell Atlantic-GTE merger other related actions                     27                  ---
  Bell Atlantic-NYNEX merger transition costs                       ---                  752
  Other charges and special items                                 1,398                  ---
                                                        ---------------------------------------
                                                                  4,989                  752
                                                        ---------------------------------------

Interest Expense
   Regulatory contingency                                            22                  ---
                                                        ---------------------------------------
Net impact on pre-tax income                                     $5,073              $   752
                                                        =======================================
</TABLE>

     What follows is a further explanation of the nature of these special items.

Bell Atlantic - GTE Merger

     On June 30, 2000, Bell Atlantic and GTE completed a merger of equals under
a definitive merger agreement dated as of July 27, 1998. Under the terms of the
agreement, GTE became a wholly owned subsidiary of Bell Atlantic. In September
2000, Bell Atlantic changed its name to Verizon Communications Inc. (Verizon
Communications). The merger qualified as a tax-free reorganization and has been
accounted for as a pooling of interests. Under this method of accounting, Bell
Atlantic and GTE are treated as if they had always been combined for accounting
and financial reporting purposes.

Merger-Related and Severance Costs

     Results of operations for the nine months ended September 30, 2000 included
merger-related pre-tax costs totaling approximately $3,235,000, consisting of
$1,736,000 for direct incremental costs and $1,499,000 for employee severance
costs. These costs include approximately $2,689,000 representing our allocated
share of merger-related costs from Verizon Services. Costs allocated from
Verizon Services are included in Operations and Support Expenses.

     Direct incremental costs consist of our proportionate share of expenses
associated with completing the merger transaction such as professional and
regulatory fees, compensation arrangements and shareowner-related costs.
Employee severance costs, as recorded under Statement of Financial Accounting
Standards (SFAS) No. 112, "Employers' Accounting for Postemployment Benefits,"
represent our proportionate share of benefit costs for the separation of
management employees who are entitled to benefits under pre-existing Verizon
Communications separation pay plans. The separations are expected to occur as a
result of consolidations and process enhancements. Accrued
                                       7
<PAGE>

                              Verizon Delaware Inc.

postemployment benefit liabilities for those employees are included in our
balance sheet as a component of Accounts Payable and Accrued Liabilities -
Other.

Transition Costs

     In addition to the direct merger-related and severance costs, over the next
several years, we expect to incur transition costs related to the merger. These
costs will be incurred to integrate systems, consolidate real estate and
relocate employees. These costs will include our allocated share of
merger-related costs from Verizon Services. They also include advertising and
other costs to establish the Verizon brand. Transition costs are expensed as
incurred. During the nine month period ended September 30, 2000, we incurred
$329,000 of transition costs. These costs include approximately $320,000,
representing our allocated share of transition costs from Verizon Services.

Other Related Actions

     During the second quarter of 2000, we also recorded a $27,000 charge for
other actions in relation to the merger or other strategic decisions. This
charge included the write-off of duplicate assets.

Other Charges and Special Items

Regulatory Contingency

     In the second quarter of 2000, we recognized a charge for a regulatory
matter totaling $84,000. We recorded a reduction to operating revenue in the
amount of $62,000 and a charge to interest expense of $22,000. This matter
relates to a specific issue currently under investigation by the Federal
Communications Commission (FCC). We believe that it is probable that the
ultimate resolution of this matter will result in refunds to our customers,
including interest.

Other Items

     In the second quarter of 2000, we recorded other charges and special items
totaling approximately $1,398,000. These charges included costs for the
write-off of accounts receivable and other miscellaneous items.

Bell Atlantic - NYNEX Merger

Merger-Related Costs

     In connection with the Bell Atlantic-NYNEX merger, which was completed in
August 1997, we recorded pre-tax merger-related transition costs of $752,000 in
the first six months of 1999. These costs included approximately $606,000,
representing our allocated share of transition costs from Verizon Services.


     Transition costs consisted of our proportionate share of costs associated
with integrating the operations of Bell Atlantic and NYNEX, such as systems
modification costs and advertising and branding costs. Transition costs were
expensed as incurred.

     These and other items affecting the comparison of our results of operations
for the nine month periods ended September 30, 2000 and 1999 are discussed in
the following sections.

                                       8
<PAGE>

                             Verizon Delaware Inc.

OPERATING REVENUE STATISTICS

<TABLE>
<CAPTION>
                                                 2000     1999      % Change
--------------------------------------------------------------------------------
<S>                                              <C>      <C>       <C>
At September 30,
Access Lines in Service (in thousands)*
   Residence                                      378      370           2.2%
   Business                                       225      222           1.4
   Public                                           6        6           ---
                                            ------------------------------------
                                                  609      598           1.8
                                            ====================================
Nine Months Ended September 30,
Access Minutes of Use (in millions)             1,890    1,904           (.7)
                                            ====================================
</TABLE>

* 1999 reflects a restatement of access lines in service

OPERATING REVENUES
------------------
(Dollars in Thousands)

<TABLE>
<CAPTION>

Nine Months Ended September 30,                       2000                 1999
--------------------------------------------------------------------------------
<S>                                               <C>                  <C>
Local services                                    $137,486             $133,685
Network access services                             65,335               59,396
Long distance services                              12,583               15,939
Other services                                      18,519               15,061
                                            ------------------------------------
Total                                             $233,923             $224,081
                                            ====================================
</TABLE>

LOCAL SERVICES

      2000 - 1999                                              Increase
--------------------------------------------------------------------------------
      Nine months                                       $3,801           2.8%
--------------------------------------------------------------------------------

     Local service revenues are earned from the provision of local exchange,
local private line, wire maintenance, voice messaging and value-added services.
Value-added services are a family of services that expand the utilization of the
network, including products such as Caller ID, Call Waiting and Return Call.
Local services also includes wholesale revenues from unbundled network element
(UNE) platforms, certain data transport revenues, and wireless interconnection
revenues.

     Local service revenues increased in the first nine months of 2000 primarily
due to higher customer demand and usage of our data transport and digital
services. Local service revenue was further increased by higher customer demand
and usage of our value-added services, as well as our national directory
assistance and wire maintenance services. Local service revenue growth also
reflects higher usage of our network facilities. This growth was generated, in
part, by an increase in access lines in service of 1.8% from September 30, 1999.

     The effect of an 18-day work stoppage, as described below under "Operating
Expenses - Operations and Support - Labor Agreements," adversely affected local
service revenue growth due to the delay in the installation of new services and
as a result of customers not having full access to demand-based services.


NETWORK ACCESS SERVICES

      2000 - 1999                                              Increase
--------------------------------------------------------------------------------
      Nine months                                       $5,939          10.0%
--------------------------------------------------------------------------------

     Network access revenues are earned from end-user subscribers and from long
distance and other competing carriers who use our local exchange facilities to
provide usage services to their customers. Switched access revenues are derived
from fixed and usage-based charges paid by carriers for access to our local
network. Special access revenues originate from carriers and end-users that buy
dedicated local exchange capacity to support their private networks. End-user
access revenues are earned from our customers and from resellers who purchase
dial-tone services.

                                       9
<PAGE>

                              Verizon Delaware Inc.

     Network access revenue growth in the first nine months of 2000 was mainly
attributable to increased demand for special access services, reflecting a
greater utilization of our network, and volume growth resulting from the
continuing expansion of the business market, particularly for high capacity data
services. Higher network usage by alternative providers of intraLATA toll
services and higher end-user revenues further contributed to revenue growth this
year.

     In addition, network access revenues included higher revenues received from
customers for the recovery of local number portability (LNP) costs. LNP allows
customers to change local exchange carriers while maintaining their existing
telephone numbers. In December 1998, the FCC issued an order permitting us to
recover costs incurred for LNP in the form of monthly end-user charges for a
five-year period beginning in March 1999.

     Volume-related growth was largely offset by price reductions associated
with federal price cap filings and other regulatory decisions, including the
implementation of the Coalition for Affordable Local and Long Distance Service
(CALLS) plan, effective July 1, 2000. For more information on federal access
rates, see "Other Matters - FCC Regulation and Interstate Rates." In addition,
revenue was reduced by a special charge for a contingency associated with a
regulatory matter, as described in the Results of Operations section.


LONG DISTANCE SERVICES

      2000 - 1999                                             (Decrease)
--------------------------------------------------------------------------------
      Nine months                                      $(3,356)         (21.1)%
--------------------------------------------------------------------------------

     Long distance revenues are earned primarily from calls made to points
outside a customer's local calling area, but within our service area (intraLATA
toll). IntraLATA toll calls originate and terminate within the same LATA, but
generally cover a greater distance than a local call. These services are
regulated by the Delaware Public Service Commission (DPSC) except where they
cross state lines. Other long distance services that we provide include 800
services and Wide Area Telephone Service (WATS).

     The decline in long distance revenues in the first nine months of 2000 was
principally caused by the competitive effects of presubscription, which enables
customers to make intraLATA toll calls using a competing carrier without having
to dial an access code. The negative effect of presubscription on long distance
revenues was partially mitigated by increased network access services for usage
of our network by alternative service providers. In response to presubscription,
we have implemented customer win-back and retention initiatives that include
toll calling discount packages and product bundling offers. This decline in long
distance revenue was offset, in part, by additional revenues generated by higher
calling volumes.


OTHER SERVICES

      2000 - 1999                                              Increase
--------------------------------------------------------------------------------
      Nine months                                       $3,458           23.0%
--------------------------------------------------------------------------------

     Our other services include such services as billing and collections for
long distance carriers and affiliates, facilities rentals to affiliates and
nonaffiliates, collocation for competitive local exchange carriers, usage of
separately priced (unbundled) components of our network by competitive local
exchange carriers, public (coin) telephone, customer premises equipment (CPE)
and sales of materials and supplies to affiliates. Other services revenues also
include fees paid by customers for nonpublication of telephone numbers and
multiple white page listings and fees paid by an affiliate for usage of our
directory listings.

     Other services revenues increased in the first nine months of 2000
primarily as a result of higher payments received from competitive local
exchange carriers for interconnection of their networks with our network and for
the purchase of unbundled network elements.

                                       10
<PAGE>

                              Verizon Delaware Inc.

OPERATING EXPENSES
------------------
(Dollars in Thousands)

OPERATIONS AND SUPPORT

      2000 - 1999                                              Increase
--------------------------------------------------------------------------------
      Nine months                                      $19,256           18.4%
--------------------------------------------------------------------------------

     Operations and support expenses consist of employee costs and other
operating expenses. Employee costs consist of salaries, wages and other employee
compensation, employee benefits and payroll taxes. Other operating expenses
consist of contract services including centralized services expenses allocated
from Verizon Services, rent, network software costs, operating taxes other than
income, the provision for uncollectible accounts receivable, and other costs.

     The increase in operations and support expenses was largely attributable to
a combination of higher costs for contract services and rent, higher
interconnection and related costs associated with reciprocal compensation
arrangements with competitive local exchange and other carriers to terminate
calls on their network, and higher costs billed to us by an affiliate.
Operations and support expenses were further increased by merger-related costs
and other special items recorded in 2000. These charges consisted of $3,591,000
for merger-related costs and $1,398,000 for other special items. Annual salary
and wage increases for management and associate employees and the effect of
higher work force levels also contributed to the increase in expense.

     These increases were partially offset by a decline in pension and benefit
costs and the effects of the work stoppage. The decline in pension and benefit
costs was due to favorable pension plan investment returns and changes in
actuarial assumptions. These factors were partially offset by changes in certain
plan provisions, including a previously reported amendment to our management
cash balance plan and a special lump sum pension payment to management and
associate retirees.

Labor Agreements

     Associate employee wages, and pension and other benefits are determined
under a contract with the union representing our associate employees. On August
5, 2000, the collective bargaining agreement with the union representing our
associate employees expired, and the union initiated a work stoppage.

     On August 23, 2000, Verizon Communications reached a tentative agreement
with the Communications Workers of America (CWA) on a new 3-year contract
covering our employees. The contract provides for annual wage increases of 4
percent, 3 percent and 5 percent, beginning in August 2000. Customer service
representatives will receive an additional 4 percent wage increase effective
immediately. Pension benefits for active employees will increase by 5 percent on
July 1, 2001, 5 percent on July 1, 2002 and 4 percent on July 1, 2003. The
contract resolves certain local issues, including overtime and work rules,
raised by the CWA and also includes team-based incentive awards for meeting
higher service, performance and other standards, increased funding for work and
family programs, improvements to health and other benefits and certain
provisions relating to access to work and employment security. In addition,
prior to year-end, all union-represented employees will be granted options to
purchase 100 shares of Verizon Communications' common stock.

     The labor agreement with the CWA has been ratified by the union membership.


DEPRECIATION AND AMORTIZATION

      2000 - 1999                                              Increase
--------------------------------------------------------------------------------
      Nine months                                       $5,165           10.5%
--------------------------------------------------------------------------------

     Depreciation and amortization expense increased in the first nine months of
2000 over the same period in 1999 principally as a result of growth in
depreciable telephone plant and changes in the mix of plant assets. The growth
in telephone plant was largely attributable to increased capital expenditures
for software and hardware to support the expansion of our network. These factors
were partially offset by the effect of lower rates of depreciation and
amortization.

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                              Verizon Delaware Inc.

OTHER INCOME, NET

      2000 - 1999                                               Increase
--------------------------------------------------------------------------------
      Nine months                                         $510          364.3%
--------------------------------------------------------------------------------

     The change in other income, net, was primarily attributable to additional
interest income associated with the settlement of a tax-related matter in the
first nine months of 2000. Other items contributing to the change, but to a
lesser extent, were an increase in the income recognized from our investment in
SMS/800 under the equity method and higher interest income on our short-term
investments.


INTEREST EXPENSE

      2000 - 1999                                               Increase
--------------------------------------------------------------------------------
      Nine months                                         $964           15.2%
--------------------------------------------------------------------------------

     Interest expense includes costs associated with borrowings and capital
leases, net of interest capitalized as a cost of acquiring or constructing plant
assets.

     Interest expense increased in the first nine months of 2000 over the same
period in 1999 primarily due to higher average debt levels and higher interest
rates. Interest expense was also impacted by additional interest costs
associated with a regulatory contingency, as described in the Results of
Operations section. These factors were partially offset by higher capitalized
interest costs resulting from higher levels of average telephone plan under
construction.


EFFECTIVE INCOME TAX RATES

      Nine Months Ended September 30,
--------------------------------------------------------------------------------
      2000                                                               41.6%
--------------------------------------------------------------------------------
      1999                                                               40.7%
--------------------------------------------------------------------------------

     The effective income tax rate is the provision for income taxes as a
percentage of income before the provision for income taxes. Our effective income
tax rate was higher in the first nine months of 2000 principally due to
non-recurring deferred income tax expenses recorded in the first nine months of
2000.



OTHER MATTERS
-------------
FCC Regulation and Interstate Rates

     On May 31, 2000, the FCC approved the industry proposal to restructure
access charges (known as the "CALLS plan"). Under the terms of the plan, direct
end-user access charges are increased while access charges to long distance
carriers are reduced. While the plan continues the 6.5% (less inflation) annual
reductions for most interstate access charges, it provides for a price freeze
when switched access transport prices reach $0.0055 per-minute. In addition, in
conjunction with provisions that will allow carriers to deaverage their
subscriber line charges by geographic zones, the plan establishes a new $650
million universal service fund to support interstate access rates. Of that
amount, Verizon Communications expects approximately $320 million to be used to
support interstate access services in its service territory. The price
restructuring portions of the plan are mandatory for all large local exchange
carriers, including Verizon Communications' telephone operating companies, such
as us. The price level portions of the plan are mandatory only in the initial
year of the plan. By September 14, 2000, carriers were to decide whether to
participate in the remaining four years of the plan, or whether to submit cost
studies as the basis of future price caps.

     Consistent with the new access plan, Verizon Communications filed tariff
adjustments to take effect on July 1, 2000 (with modifications effective August
11, 2000). As a result of these tariff adjustments, former GTE carriers in ten
states, and former Bell Atlantic carriers in seven states reached the $0.0055
benchmark and by opting into the full five year CALLS plan, Verizon

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                              Verizon Delaware Inc.

Communications would not be subject to further annual interstate switched access
price reductions for the remaining life of the plan.

     As of September 14, 2000, Verizon Communications formally opted to
participate in the full five-year term of the FCC-adopted industry plan to
restructure access rates known as the CALLS plan. As a result of this decision,
price caps on Verizon Communications' interstate access charges will be set
according to the terms of the CALLS plan.

Recent Accounting Pronouncements

FASB Accounting Standard - Derivatives and Hedging Activities

     In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS
No. 133, "Accounting for Derivative Instruments and Hedging Activities." This
statement requires that all derivatives be measured at fair value and recognized
as either assets or liabilities on our balance sheet. Changes in the fair values
of derivative instruments will be recognized in either earnings or other
comprehensive income, depending on the designated use and effectiveness of the
instruments.

     In June 2000, the FASB issued SFAS No. 138, "Accounting for Certain
Derivative Instruments and Certain Hedging Activities," which amended SFAS No.
133. The amendments in SFAS No. 138 address certain implementation issues and
relate to such matters as the normal purchases and normal sales exception, the
definition of interest rate risk, hedging recognized
foreign-currency-denominated assets and liabilities, and intercompany
derivatives.

     We are currently evaluating the provisions of SFAS No. 133 and SFAS No.
138, which we will adopt on January 1, 2001. The impact of adoption will be
affected by several factors, including the specific hedging instruments in place
and their relationships to hedged items, as well as market conditions at the
date of adoption.

SEC Staff Accounting Bulletin - Revenue Recognition

     In December 1999, the SEC issued Staff Accounting Bulletin (SAB) No. 101,
"Revenue Recognition in Financial Statements," which provides additional
guidance on revenue recognition and, in certain circumstances, requires the
deferral of incremental costs. We will adopt SAB No. 101 in the fourth quarter
of 2000, retroactive to January 1, 2000. We are currently assessing the impact
of adopting SAB No. 101.

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                              Verizon Delaware Inc.

                           PART II - OTHER INFORMATION

Item 1. Legal Proceedings

        There were no proceedings reportable under this Item.

Item 6. Exhibits and Reports on Form 8-K


        (a)  Exhibits:

             Exhibit Number

             27   Financial Data Schedule.


        (b)  Current Reports on Form 8-K filed during the quarter ended
             September 30, 2000.

             A Current Report on Form 8-K, dated August 23, 2000, was filed
             regarding a tentative agreement on a new three-year contract with
             the Communications Workers of America in the Mid-Atlantic region.

             A Current Report on Form 8-K, dated September 7, 2000, was filed in
             connection with a change in our independent accountants.

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                              Verizon Delaware Inc.

                                   SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.



                                            VERIZON DELAWARE INC.




Date:  November 14, 2000                    By  /s/ Edwin F. Hall
                                               ---------------------------------
                                                    Edwin F. Hall
                                                    Controller

     UNLESS OTHERWISE INDICATED, ALL INFORMATION IS AS OF NOVEMBER 8, 2000.

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                              Verizon Delaware Inc.

                                  EXHIBIT INDEX


     Exhibit Number

     27   Financial Data Schedule.


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