INTER TEL INC
PRE 14A, 1997-03-18
TELEPHONE & TELEGRAPH APPARATUS
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            SCHEDULE 14A INFORMATION

Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934
                                (Amendment No. )

Filed by the Registrant [X]
Filed by a Party other than the Registrant [  ]

Check the appropriate box:

[X] Preliminary Proxy Statement
[ ] Confidential,  for  Use  of  the  Commission  Only  (as  permitted  by  Rule
    14a-6(e)(2))
[ ] Definitive Proxy Statement
[ ] Definitive Additional Materials
[ ] Soliciting Material Pursuant to Rule 14a-11(c) or Rule 14a-12

                             INTER-TEL, INCORPORATED
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter)

- --------------------------------------------------------------------------------
                   (Name of Person(s) Filing Proxy Statement)

Payment of Filing Fee (Check the appropriate box):

[X] No fee required.
[ ] Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and 0-11.

1) Title of each class of securities to which transaction applies:

- --------------------------------------------------------------------------------

2) Aggregate number of securities to which transaction applies:

- --------------------------------------------------------------------------------

3) Per unit price or other underlying value of transaction  computed pursuant to
   Exchange  Act Rule 0-11  (set  forth the  amount on which the  filing  fee is
   calculated and state how it was determined):

- --------------------------------------------------------------------------------

4) Proposed maximum aggregate value of transaction:

- --------------------------------------------------------------------------------

5) Total fee paid:

- --------------------------------------------------------------------------------

[ ] Fee paid previously with preliminary materials.

[ ] Check box if any part of the fee is offset as provided by Exchange  Act Rule
    0-11(a)(2)  and  identify the filing for which the  offsetting  fee was paid
    previously.  Identify the previous filing by registration  statement number,
    or the form or schedule and the date of its filing.

    1) Amount previously paid:

    ----------------------------------------------------------------------------

    2) Form, Schedule or Registration No.
 
    ----------------------------------------------------------------------------

    3) Filing party:

    ----------------------------------------------------------------------------

    4) Date filed:

    ----------------------------------------------------------------------------
<PAGE>
                             INTER-TEL, INCORPORATED
                 ----------------------------------------------
                    NOTICE OF ANNUAL MEETING OF SHAREHOLDERS
                                  APRIL 23, 1997
                 ----------------------------------------------

TO THE SHAREHOLDERS:

         NOTICE IS HEREBY  GIVEN that the  Annual  Meeting  of  Shareholders  of
Inter-Tel, Incorporated (the "Company"), an Arizona corporation, will be held on
April 23, 1997, at 10:00 a.m.,  local time, at the Wyndham Gardens Hotel, 427 N.
44th Street, Phoenix, Arizona 85008, for the following purposes:

     1.   To elect  directors  to serve for the  ensuing  year and  until  their
          successors are elected and qualified.
     2.   Approval of the Company's 1997 Long-Term Incentive Plan.
     3.   Approval of the Company's 1997 Employee Stock Purchase Plan.
     4.   Approval of  an  amendment  to  the  Company's  Restated  Articles  of
          Incorporation regarding director and officer indemnification.
     5.   To  transact  such other  business  as may  properly  come  before the
          meeting or any adjournment thereof.

         The foregoing  items of business are more fully  described in the Proxy
Statement accompanying this Notice.

         Only shareholders of record at the close of business on March 14, 1997,
are  entitled to notice of and to vote at the meeting.  A copy of the  Company's
1996  Annual  Report  to  Shareholders,   which  includes  certified   financial
statements,  was mailed with this Notice and Proxy  Statement  on or about March
21, 1997, to all shareholders of record on the record date.

         All shareholders are cordially invited to attend the meeting in person.
However,  to assure your  representation at the meeting,  you are urged to mark,
sign,  date and return the  enclosed  proxy card as  promptly as possible in the
postage-prepaid  envelope enclosed for that purpose.  Any shareholder  attending
the meeting may vote in person even if he has previously returned a proxy.

                                                     Sincerely,

                                                     KURT R. KNEIP,
                                                     Secretary
Phoenix, Arizona
March 21, 1997
<PAGE>
                             INTER-TEL, INCORPORATED
                        120 North 44th Street, Suite 200
                           Phoenix, Arizona 85034-1822
                    ----------------------------------------
                                 PROXY STATEMENT
                    -----------------------------------------

                 INFORMATION CONCERNING SOLICITATION AND VOTING

General

         This  Proxy   Statement  is  furnished   by   Inter-Tel,   Incorporated
("Inter-Tel" or the "Company"), for use at the Annual Meeting of Shareholders to
be held April 23, 1997, at 10:00 a.m., local time (the "Annual Meeting"),  or at
any  adjournment  thereof,  for  the  purposes  set  forth  herein  and  in  the
accompanying  Notice of Annual Meeting of Shareholders.  The Annual Meeting will
be held at the Wyndham  Gardens  Hotel,  427 N. 44th Street,  Phoenix,  Arizona,
85008 (telephone number 602-220-4400).

         These proxy  solicitation  materials  were mailed on or about March 21,
1997, to all shareholders entitled to vote at the Annual Meeting.

Record Date and Share Ownership


Shareholders  of record at the close of business on March 14, 1997 are  entitled
to notice  of and to vote at the  meeting.  As of the  record  date,  12,957,263
shares of the  Company's  Common  Stock were issued and  outstanding.  As of the
record  date,  the  following  person was known by the  Company to be, or may be
deemed  to be,  the  beneficial  owner of more than 5% of the  Company's  Common
Stock:


                                        Shares of Common Stock
                                          Beneficially Owned
                                       --------------------------
                                       Number           Percent 
Name                                   of Shares        of Total

Steven G. Mihaylo
120 North 44th Street, Suite 200
Phoenix, Arizona 85034                 2,750,000          21.2%


Revocability of Proxies

         The  enclosed  proxy is  solicited  by the  Board of  Directors  of the
Company.  Any proxy given  pursuant to this  solicitation  may be revoked by the
person  giving it at any time  before  its use by  delivering  to the  Company a
written  notice of revocation or a duly executed  proxy bearing a later date, or
by attending the Annual Meeting and voting in person.
                                       2
<PAGE>
Voting and Solicitation

         Every  shareholder  voting at the Annual  Meeting  for the  election of
directors may either (i) cumulate such shareholder's  votes and give one nominee
for  director  a number  of votes  equal to (a) the  number of  directors  to be
elected,  multiplied by (b) the number of shares of the  Company's  Common Stock
held by such  shareholder;  or (ii) distribute such  shareholder's  votes on the
same  principle  among as many nominees for director as the  shareholder  thinks
fit, provided that votes cannot be cast for more than six nominees.  However, no
shareholder  will be  entitled to  cumulate  votes for any  nominee  unless such
nominee's  name has been  placed  in  nomination  prior to the  voting  and such
shareholder,  or another  shareholder,  has given  notice at the Annual  Meeting
prior to the  voting for  directors  of the  intention  of such  shareholder  to
cumulate such  shareholder's  votes. On all other matters,  one vote may be cast
for each share held of the Company's Common Stock.

         A quorum will be present if a majority of the votes entitled to be cast
are present in person or by valid proxy.  All matters to be considered and acted
upon by the shareholders at the Annual Meeting must be approved by a majority of
the shares represented at the Annual Meeting and entitled to vote. Consequently,
abstentions  will have the same legal  effect as votes  against a  proposal.  In
contrast,  broker  "non-votes"  resulting  from a broker's  inability  to vote a
client's shares on non-discretionary matters will have no effect on the approval
of such matters.

         If the enclosed proxy is properly  executed and returned to the Company
in time to be voted at the Annual Meeting,  it will be voted as specified on the
proxy, unless it is properly revoked prior thereto.

                The cost of this solicitation  will be borne by the Company.  In
addition,   the  Company  may  reimburse   brokerage  firms  and  other  persons
representing  beneficial  owners of shares for expenses  incurred in  forwarding
solicitation  material to such beneficial owners.  Proxies also may be solicited
by  certain  of  the  Company's  directors,   officers  and  regular  employees,
personally or by telephone or telegram, without additional compensation.

Deadline for Receipt of Shareholder Proposals

         Proposals  of security  holders of the Company  that are intended to be
presented  by such  shareholders  at the annual  meeting of the  Company for the
fiscal  year ending  December  31, 1997 must be received by the Company no later
than November 23, 1997, in order to be included in the proxy  statement and form
of proxy relating to such meeting.

Independent Auditors

         The  independent  auditors  of the  Company  for the fiscal  year ended
December 31, 1996 were Ernst & Young LLP. A representative  of Ernst & Young LLP
will  attend the annual  meeting for the purpose of  responding  to  appropriate
questions.
                                       3
<PAGE>
                              ELECTION OF DIRECTORS
                                (Proposal No. 1)

Nominees

         Six  directors  are to be elected at the meeting.  Each  nominee  named
below is currently a director of the  Company.  In the event that any nominee of
the Company  becomes  unavailable  for any reason or if a vacancy  should  occur
before election (which events are not anticipated) the shares represented by the
enclosed  proxy may be voted for such other person as may be  determined  by the
holders of such proxy.  In the event that  additional  persons are nominated for
election as directors,  the proxy holders intend to vote all proxies received by
them  cumulatively,  in their  discretion,  in such a manner as will  assure the
election of as many of the nominees listed below as possible. In such event, the
specific  nominees to be voted for will be  determined  by the proxy  holders in
their  discretion.  The term of office of each person elected as a director will
continue  until the next annual meeting and until his successor has been elected
and qualified.

         The names of the nominees and certain biographical information relating
to the nominees are set forth below.
                                                                       Director
Name of Nominees           Age              Position(s)                Since
- ----------------           ---              -----------                -----

Steven G. Mihaylo          53               Chairman and Chief         1969
                                            Executive Officer

J. Robert Anderson         60               Director                   1997

Gary D. Edens              55               Director                   1994

Maurice H. Esperseth       71               Director                   1986

C. Roland Haden            56               Director                   1983

Norman Stout               39               Director                   1994

         Mr. Mihaylo,  the founder of the Company, has served as Chairman of the
Board of Directors of the Company since  September  1983 and as Chief  Executive
Officer of the Company since its formation in July 1969.  Mr.  Mihaylo served as
President  of the Company  until  December  1994 and as Chairman of the Board of
Directors  from July 1969 to October  1982.  Mr.  Mihaylo  also is a director of
MicroAge, Inc. and Microtest, Inc.

         Mr. Anderson was elected as a director of the Company in February 1997.
Mr.  Anderson  held various  positions at Ford Motor  Company from 1963 to 1983,
serving  from  1978 to 1983 as  President  of the Ford  Motor  Land  Development
Corporation.  He served as Senior Vice President,  CFO and a member of the Board
of Directors of The Firestone  Tire and Rubber Company from 1983 to 1989, and as
Vice  Chairman of  Bridgestone/Firestone,  Inc.  from 1989 through 1991. He most
recently served as Vice Chairman,  CFO and a member of the Board of Directors of
the Grumman Corporation
                                       4
<PAGE>
from 1991 to 1994. Mr. Anderson is currently  semi-retired,  and he is an active
leader in various business, civic and philanthropic organizations.

         Mr. Edens has been a director of the Company since October 1994. He was
a broadcasting  media executive from 1970 to 1994, serving as Chairman and Chief
Executive  Officer  of Edens  Broadcasting,  Inc.  from  1984 to 1994  when that
corporation's  nine radio  stations  were sold. He presently is President of The
Hanover  Companies,  Inc., an investment firm. He is an active leader in various
business, civic and philanthropic organizations.

         Mr.  Esperseth  has been a director of the Company  since October 1986.
Mr.   Esperseth   joined   the   Company  in   January   1983  as  Senior   Vice
President-Research and Development,  after a 32-year career with GTE, and served
as  Executive  Vice  President  of Inter-Tel  from 1986 to 1988.  Mr.  Esperseth
retired as an officer of the Company on December 31, 1989.

         Dr. Haden has been a director of the Company since 1983.  Dr. Haden has
been Vice Chancellor and Dean of Engineering of Texas A&M University since 1993.
Previously, he served as Vice Chancellor of Louisiana State University from 1991
to 1993,  Dean of the College of  Engineering  and  Applied  Sciences at Arizona
State  University  from 1989 to 1991,  Vice  President  for Academic  Affairs at
Arizona  State  University  from  1987  to  1988,  and  Dean of the  College  of
Engineering  and Applied  Sciences from 1978 to 1987. Dr. Haden holds a doctoral
degree in Electrical  Engineering from the University of Texas and has served on
the faculties of the University of Oklahoma and Texas A & M University.

         Mr. Stout has been a director of the Company since  October  1994.  Mr.
Stout has been President of Superlite  Block,  a manufacturer  of concrete block
since February  1993.  Since 1996 Mr. Stout has also been President of Oldcastle
Architectural  West,  the  parent  company  of  Superlite  Block and four  other
concrete products plants. Prior thereto he was employed by Boorhem-Fields,  Inc.
of Dallas,  Texas, a manufacturer of crushed stone,  as Chief Executive  Officer
from 1990 to 1993 and as Chief Financial Officer from 1986 to 1990.  Previously,
Mr. Stout was a Certified Public Accountant with Coopers & Lybrand.

         The Board of Directors  recommends that the shareholders vote "FOR" the
nominees listed above.

Security Ownership of Management

         The following table sets forth the beneficial ownership of Common Stock
of the Company as of March 14, 1997,  by (a) each  director of the Company,  (b)
each of the Named Officers  (defined  below) and (c) all directors and executive
officers as a group:
                                       5
<PAGE>
                                             Shares of Common Stock
                                               Beneficially Owned
                                            Number            Percent
Name (9)                                   of Shares          of Total
- -----------------------                    ---------          --------


Steven G. Mihaylo                           2,750,000           21.2%
Gary D. Edens                                  10,000  (1)      (8)
Maurice H. Esperseth                           13,017  (2)      (8)
C. Roland Haden                                 8,376  (2)      (8)
Norman Stout                                   10,000  (1)      (8)
Thomas C. Parise                               83,690  (3)      (8)
Craig W. Rauchle                               41,450  (4)      (8)
Ross McAlpine                                  18,000  (5)      (8)
Kurt R. Kneip                                  12,000  (6)      (8)

All directors and executive
     officers as a group (10 persons)       2,946,533  (7)    22.7%


(1)    Includes  10,000 shares under options which were  exercisable on March 1,
       1997, or within 60 days of that date.
(2)    Includes  5,000 shares under options which were  exercisable  on March 1,
       1997, or within 60 days of that date.
(3)    Includes  33,000 shares under options which were  exercisable on March 1,
       1997, or within 60 days of that date.
(4)    Includes  23,750 shares under options which were  exercisable on March 1,
       1997, or within 60 days of that date.
(5)    Includes  18,000 shares under options which were  exercisable on March 1,
       1997, or within 60 days of that date.
(6)    Includes  7,800 shares under options which were  exercisable  on March 1,
       1997, or within 60 days of that date.
(7)    Includes  112,550  shares  subject to stock options held by all directors
       and  executive  officers as a group which are  currently  exercisable  or
       which will become exercisable within 60 days after March 1, 1997.
(8)    Less than 1%.
(9)    Address  for the  above  named  directors  and  executive  officers:  C/O
       Inter-Tel,  Incorporated,  120 North 44th  Street,  Suite  200,  Phoenix,
       Arizona 85034-1822.

Board Meetings and Committees

         The Board of  Directors  of the Company  held a total of four  meetings
during the fiscal year ended December 31, 1996.

         The Audit Committee of the Board of Directors  during 1996 consisted of
directors Esperseth,  Stout and Wade. The Audit Committee met three times during
the last fiscal year.  This  Committee  recommends  engagement  of the Company's
independent  public  accountants and is primarily  responsible for approving the
services  performed by the  Company's  independent  public  accountants  and for
reviewing and evaluating the Company's  accounting  principles and its system of
internal controls and financial management  practices.  Mr. Anderson was elected
as a director 
                                       6
<PAGE>
and Chairman of the Audit Committee in February 1997, upon the retirement of Ms.
Wade from the board.

         The  Compensation  and Stock Option Committee of the Board of Directors
consisted of directors Esperseth,  Edens and Stout. Mr. Stout replaced Dr. Haden
as a member of this committee, effective at the July 1996 meeting. The Committee
reviews employee compensation and makes recommendations  thereon to the Board of
Directors.  The  Committee  met  three  times  during  the year.  The  Committee
functions include the administration of the Company's Stock Incentive Plans. The
Committee also determines, upon review of relevant information,  the fair market
value of the  Company's  Common  Stock,  the exercise  price-per-share  at which
options shall be granted and the employees to whom options shall be granted.

         There is no nominating  committee or other committee performing similar
functions.

         During the fiscal year ended December 31, 1996, each director  attended
all  meetings of the Board of  Directors  and of the  committee(s)  on which the
director served.

Director Compensation

         Each  director  who is not  employed  by the  Company was paid a fee of
$3,000  for  each  Board of  Directors  meeting  attended  and  $1,500  for each
committee meeting attended.  All directors,  except Mr. Mihaylo, are eligible to
participate in the Company's 1990 Directors' Stock Option Plan, under which each
director is granted options to purchase 2,500 shares of Common Stock annually at
the  market  price five days  after the date of his or her  re-election.  During
1996, all  directors,  except Mr.  Mihaylo,  received two stock option grants of
2,500 shares each, pursuant to the amendment of the 1990 Director's Stock Option
Plan approved by the shareholders at the annual meeting held on May 2, 1996.

Section 16(a) Reporting

         Section 16(a) of the  Securities  and Exchange Act of 1934 requires the
Company's  directors and executive  officers,  and persons who own more than ten
percent of a registered class of the Company's equity  securities,  to file with
the Securities and Exchange  Commission initial reports of ownership and reports
of changes in  ownership  of Common  Stock and other  equity  securities  of the
Company.  Officers,  directors  and greater  than ten percent  shareholders  are
required by SEC  regulations  to furnish the Company  with copies of all Section
16(a) forms they file.

         To the  Company's  knowledge,  based on  review  of the  copies of such
reports  furnished  to the  Company and  written  representations  that no other
reports  were  required,  during the year ended 1995,  all Section  16(a) filing
requirements applicable to its officers,  directors and ten percent shareholders
were complied with.
                                       7
<PAGE>
Executive Compensation

         The following Summary  Compensation  Table sets forth compensation paid
by the Company for services rendered during the fiscal years 1996, 1995 and 1994
by the Chief Executive  Officer and the four most highly  compensated  executive
officers of the Company (the "Named  Officers")  whose salary and bonus exceeded
$100,000 in 1996.

                             INTER-TEL, INCORPORATED
                           SUMMARY COMPENSATION TABLE
                               ANNUAL COMPENSATION
<TABLE>
<CAPTION>
                                                                            Long-Term
                                                                          Compensation
                                                                             Awards
                                                                             ------
                                                                            Number of
                                                                           Securities             All
                                                                           Underlying            Other
                                               Salary         Bonus          Options        Compensation (1)
Name and Position                  Year          ($)           ($)             (#)                ($)
- -----------------                  ----          ---           ---             ---                ---
<S>                                <C>         <C>          <C>             <C>                 <C>
       (a)                          (b)          (c)           (d)             (g)                (i)
Steven G. Mihaylo                  1996        300,000       48,000             -                9,215
  Chairman and Chief               1995        300,000       51,442             -                8,310
  Executive                        1994        204,000       76,145             -                2,310

Thomas C. Parise                   1996        225,000       86,000          60,000             11,234
  President and Chief              1995        225,000      170,105             -                8,310
  Operating Officer                1994        170,000      124,675          70,000              2,310

Craig W. Rauchle                   1996        189,807       87,734          45,000             17,000
  Exec. Vice President --          1995        180,000       75,000             -                8,119
  Corporate Development            1994        170,000       72,510          50,000              2,119

Ross McAlpine                      1996        110,000       89,646             -                5,529
  President -- Inter-Tel           1995        110,000      100,977             -                2,129
  Leasing, Inc.                    1994        101,769       46,500          30,000              1,463

Kurt R. Kneip (2)                  1996        112,039       11,040             -                2,375
  Vice President/CFO/              1995        104,000       45,413             -                2,310
  Secretary/Asst. Treasurer        1994         85,861       24,747          20,000              1,485
</TABLE>

(1)   Company contribution under 401(k) Retirement Plan. Messrs. Mihaylo, Parise
      and Rauchle also received auto  allowances of $6,000 each during 1995, and
      Mr. Rauchle also received  reimbursements  for club dues and expenses.  In
      addition, each officer was allocated common stock under the Employee Stock
      Ownership  Plan (a maximum of 145 shares in 1996,  142 shares in 1995, and
      165 shares in 1994).
(2)   Mr.  Kneip was  elected  Vice  President  and Chief  Financial  Officer in
      September 1993 and  Secretary/Treasurer  in October 1994. In May 1996, Mr.
      Kneip was elected Assistant  Treasurer upon the election of John Abbott as
      Treasurer.
(3)   No compensation is present under omitted columns (e), (f) and (h).
                                       8
<PAGE>
                     AGGREGATED OPTION EXERCISES IN 1996 AND
                         DECEMBER 31, 1996 OPTION VALUES

<TABLE>
<CAPTION>
                                                                       Number of             Value of
                                                                      Unexercised          in-the-Money
                                                                      Options at            Options at
                                     Shares                          December 31,          December 31,
                                    Acquired                           1996 (#)            1996 ($) (2)
                                       on               Value          --------            ------------
                                    Exercise          Realized       Exercisable/          Exercisable/
         Name                          (#)               ($)         Unexercisable         Unexercisable
         ----                          ---               ---         -------------         -------------
<S>                                  <C>               <C>             <C>                    <C>
         (a)                           (b)               (c)             (d)                   (e)

Steven G. Mihaylo (1)                  --                --               --                    --

Thomas C. Parise:
  Exercised                          3,750             46,406
  Exercisable                                                           28,000                364,000
  Unexercisable                                                        102,000                793,500

Craig W. Rauchle
  Exercised                          5,000             67,500
  Exercisable                                                           20,000                260,000
  Unexercisable                                                         75,000                575,625

Ross McAlpine
  Exercised                            --                --
  Exercisable                                                           16,000                209,000
  Unexercisable                                                         20,000                260,500

Kurt R. Kneip (4)
  Exercised                          1,000             11,750
  Exercisable                                                            8,000                104,000
  Unexercisable                                                         13,000                169,250
</TABLE>
(1)   Steven G. Mihaylo has elected not to  participate  in the Company's  stock
      option plans at this time.
(2)   Potential  unrealized  value is (i) the fair market  value at December 31,
      1996 ($19 per share) less the option  exercise price times (ii) the number
      of shares.
                                       9
<PAGE>
Option Grants in Last Fiscal Year

         The Company  granted  stock  options to the Named  Officers  during the
fiscal year ended December 31, 1996, as follows:
<TABLE>
<CAPTION>
                                 Option Grants in Fiscal 1996 (Individual Grants)
                                                                                    Potential Realizable
                                                                                    Value at Assumed
                     Number of                                                      Annual Rates of Stock
                     Securities     Percent of Total                                Price Appreciation for
                     Underlying     Options Granted                                 Option Terms (3)
                      Options       To Employees       Exercise       Expiration    ----------------
Name                  Granted       In Fiscal Year (1) Price ($/Sh)   Date (2)      5%($)       10%($)
- ----                  -------       ------------------ ------------   --------      -----       ------

<S>                   <C>                <C>             <C>         <C>          <C>         <C>    
Thomas C. Parise      20,000             5.4%            16.875       2-27-2006    212,252     537,888
Thomas C. Parise      40,000             10.8%           13.875      10-25-2006    349,037     884,527
                      ------             -----                                     -------     -------
                      60,000             16.3%                                     561,289   1,422,415

Craig W. Rauchle      15,000             4.1%            16.875       2-27-2006    159,189     403,416
Craig W. Rauchle      30,000             8.1%            13.875      10-25-2006    261,777     663,395
                      ------             ----                                      -------     -------
                      45,000             12.2%                                     420,966   1,066,811
</TABLE>
(1)      The  Company  granted  options to purchase  369,000  shares  of  Common
         Stock to employees in fiscal 1996.
(2)      Options may terminate  before their  expiration upon the termination of
         the optionee's status as an employee or  consultant,  or upon the death
         of the optionee.
(3)      Potential  realizable value assumes that the stock price increases from
         the date of grant  until the end of the  option  term (10 years) at the
         annual rate specified (5% and 10%). Annual compounding results in total
         appreciation  of 63% (at 5% per year) and 159% (at 10% per  year).  The
         assumed annual rates of appreciation  are specified in SEC rules and do
         not  represent  the  Company's  estimate or  projection of future stock
         price growth.  The Company does not necessarily  agree that this method
         can properly determine the value of an option.

                          COMPENSATION COMMITTEE REPORT

Executive Compensation Principles

         The    Company's    Compensation    and   Stock   Option    Committee's
responsibilities  include  determining  the cash and  non-cash  compensation  of
executive  officers.  Through 1996,  non-cash  compensation  had been limited to
incentive  stock option grants to purchase  Company  common stock at fair market
value at the grant date.  All executive  officers and some middle  managers also
participate in such stock incentive  plans.  These plans are designed to attract
and retain qualified  personnel and to tie their  performance to the enhancement
of shareholder value.

         Executive  officers also  participate  in the  Company's  401(k) Thrift
Savings Plan and the Inter-Tel  Employee  Stock  Ownership  Plan,  together with
other permanent Inter-Tel employees.

         The  Committee's   policy  regarding   compensation  of  the  Company's
executive  officers  is to  provide  generally  competitive  salary  levels  and
compensation  incentives  that  attract and retain  individuals  of  outstanding
ability;  that  recognize  individual  
                                       10
<PAGE>
performance and the  performance of the Company;  and that support the Company's
primary goal -- to increase shareholder value.

         The Compensation Committee intends to continue to consider expansion of
executive  compensation to include deferred cash and  equity-based  compensation
integrated  with  attainment  of  specific   long-term   performance  goals  and
shareholder value enhancement.

Executive Compensation Program

Key Executives

         The total  compensation  program for  executives,  other than the Chief
Executive  Officer,  includes  both  cash  and  equity-based  compensation.  The
Committee  determines the level of salary for executive  officers and determines
the  salary or salary  ranges  based  upon a review of base  salary  levels  for
comparable  officer  positions  in  similar  companies  of  comparable  size and
capitalization.  Salary  changes  are  based  upon  the  Committee's  subjective
assessment of the  executive's  performance  and the scope and complexity of the
position held.

         At the beginning of 1996,  the  Compensation  Committee  considered the
business  plan of each major  operating  unit and of the  consolidated  Company.
Consideration included past and anticipated performance,  new product and market
expectations,  assets  employed and similar  factors.  The  Committee set target
income  performance  levels  for each unit and  earnings  per share  performance
levels for the consolidated  Company.  Cash bonus awards,  based upon meeting or
exceeding  such  performance  levels and limited to a percentage of base salary,
were set for each executive officer.

         As  indicated  above,  annual  cash bonus  awards are  integrated  with
performance  against  specific profit  contribution and earnings per share goals
set forth in the Company's business plan. Performance benchmarks are specific to
the  responsibilities  of the  individual  executive.  The cash  bonuses  in the
Summary Compensation Table reflect the performance of the named officers against
the benchmarks established at the beginning of the year.

Chief Executive Officer

         The Chief Executive  Officer's  salary was determined based on a review
of the salaries of Chief Executive  Officers of similar  companies of comparable
size and  capitalization  and upon a review  of the  Chief  Executive  Officer's
performance against the Company's 1995 performance.

         The  Compensation  Committee  determined  the CEO's 1996 bonus based on
similar Company  consolidated  earnings  performance  criteria used to determine
bonuses for the other executive officers.

         The Chief Executive Officer, Steven G. Mihaylo, has voluntarily elected
not to participate in equity-based compensation plans at this time.

Maurice H. Esperseth, Chairman; Gary Edens; Norman Stout
                                       11
<PAGE>
                     COMPARISON OF CUMULATIVE TOTAL RETURNS
                  AMONG INTER-TEL, PEER GROUP AND NASDAQ MARKET

         The graph below compares the  cumulative  total return of the Company's
Common Stock with the NASDAQ market index and a self-determined peer group index
from  January 1, 1992 to January 31, 1997.  The Common  Stocks of the peer group
companies have been included on a weighted basis to reflect the relative  market
capitalization at the end of each period shown.

                     COMPARISON OF CUMULATIVE TOTAL RETURNS

<TABLE>
<CAPTION>
Assumes December 31, 1991 = 100
- -------------------------------------------------------------------------------------------------------------------
                                                      Legend
CRSP Total Returns Index for:       12/31/91 12/31/92 12/31/93 12/31/94 12/29/95 12/31/96
- -----------------------------       -------- -------- -------- -------- -------- --------
<S>                                   <C>      <C>      <C>      <C>     <C>      <C>  
INTER-TEL, INCORPORATED               100.0    486.7    933.3    773.3   1646.7   2026.7
Nasdaq Stock Market (US Companies)    100.0    116.4    133.6    130.6    184.7    227.2
Self-Determined Peer Group            100.0    171.8    449.2    327.7    479.6    478.9

Companies in the Self-Determined Peer Group
         COMDIAL CORP                            EXECUTONE INFORMATION SYS INC
         MITEL CORP                              NORSTAN INC
Notes:
     A.  The lines represent monthly index levels derived from compounded daily returns that include all
         dividends.
     B.  The indexes are reweighted daily, using the market capitalization on the previous trading day.
     C.  If the monthly interval, based on the fiscal year-end, is not a trading day, the preceding trading day
         is used.
     D.  The index level for all series was set to $100.0 on [12/31/91].
- -------------------------------------------------------------------------------------------------------------------
</TABLE>
                                       12
<PAGE>
                          INTER-TEL, INCORPORATED 1997
                            LONG-TERM INCENTIVE PLAN
                                (Proposal No. 2)


         The Company seeks shareholder  approval of the Inter-Tel,  Incorporated
1997  Long-Term  Incentive  Plan (the "Option Plan"),  which  was adopted by the
Board of Directors on February 24, 1997.


         The  purpose of the Option  Plan is to promote  the success and enhance
the value of the Company by linking the personal  interests of its key employees
with an  incentive  for  outstanding  performance.  It is  further  intended  to
attract, motivate and retain the services of the best available officers and key
employees.


         The Option Plan permits the grant of stock-based incentives to selected
officers and key employees.  Such grants are  traditionally in the form of stock
options, although the Option Plan permits other forms of incentives.  The Option
Plan shall be administered by the Board or one or more Committees  appointed by,
and serving at the discretion of the Board (referred herein  collectively as the
"Administrator").

         The per share exercise price of any incentive  stock options may not be
less than the fair market value of a share of Common Stock at the time of grant.
No incentive  stock option may be granted on or after the tenth  anniversary  of
the date the Option Plan was approved by the Shareholders.

         In 1993,  Section  162 (m) was added to the  Internal  Revenue  Code of
1986,  as amended.  Section  162(m)  limits the  Company's  deduction in any one
fiscal  year for  federal  income tax  purposes  to  $1,000,000  per person with
respect to the Company's Chief Executive Officer and its four other highest paid
executive oficers who are employed on the last day of the fiscal year unless the
compensation was not otherwise subject to the deduction limit.  Grants under the
Option Plan will not be subject to the deduction  limitation if the shareholders
approve the Option Plan including the option grant limitations.  The Option Plan
provides  that no employee  may be granted,  in any fiscal year of the  Company,
options to purchase  more than 500,000  shares of Common  Stock.  Therefore,  in
order to maximize the  Company's  federal  income tax  deductions,  the Board of
Directors  of the  Company  is  requesting  that the  shareholders  approve  the
adoption of the Option Plan at the Annual Meeting.

         A total of 1,200,000  shares of the Company's Common Stock are reserved
under the Option Plan. Approval of the Option Plan requires the affirmative vote
of a majority  of the votes cast with  respect  to the  proposal.  A copy of the
Option Plan is attached as Exhibit A.

THE  BOARD OF  DIRECTORS  RECOMMENDS  A VOTE FOR THE  PROPOSAL  TO  APPROVE  THE
INTER-TEL, INCORPORATED 1997 LONG-TERM INCENTIVE PLAN.
                                       13
<PAGE>
                             INTER-TEL, INCORPORATED
                          EMPLOYEE STOCK PURCHASE PLAN
                                (Proposal No. 3)

         The Company seeks shareholder  approval of the Inter-Tel,  Incorporated
Employee  Stock Purchase Plan (the  "Purchase  Plan"),  which was adopted by the
Board of Directors on February 24, 1997.

         The purpose of the Purchase Plan is to provide employees of the Company
with an opportunity to purchase Common Stock of the Company through  accumulated
payroll deductions. It is the intention of the Company to have the Purchase Plan
qualify as an "Employee  Stock  Purchase Plan" under Section 423 of the Internal
Revenue Code of 1986,  as amended (the "Code").  The  provisions of the Purchase
Plan, accordingly, shall be construed so as to extend and limit participation in
a manner consistent with the requirements of that section of the Code.

         Shares  purchased  by  participants  will be held in the  participants'
accounts  pursuant to the Purchase Plan for a twelve (12) month  holding  period
following  purchase.  Upon completion of the holding period, the relevant shares
will be  transferred  to the  participants.  A total of  250,000  shares  of the
Company's Common Stock are reserved under the Purchase Plan.

         Each  offering of Common Stock under the Purchase  Plan is for a period
of six months (the "Offering Period"). To participate in the Purchase Plan, each
employee must authorize payroll deductions  pursuant to the Purchase Plan, which
deductions may not exceed 10% of a participant's compensation.  Shares of Common
Stock may be purchased  under the  Purchase  Plan at a price equal to 85% of the
lesser of (i) the fair market  value of the Common Stock on the first day of the
Offering  Period,  or (ii) the fair market value of the Common Stock on the last
day of the Offering Period.

         Approval  of the  Purchase  Plan  requires  the  affirmative  vote of a
majority of the votes cast with respect to the  proposal.  The Purchase  Plan is
attached as Exhibit B.

THE  BOARD OF  DIRECTORS  RECOMMENDS  A VOTE FOR THE  PROPOSAL  TO  APPROVE  THE
INTER-TEL, INCORPORATED 1997 EMPLOYEE STOCK PURCHASE PLAN.

                                AMENDMENT TO THE
                      RESTATED ARTICLES OF INCORPORATED OF
                            INTER-TEL, INCORPORATED
                                (Proposal No. 4)

         The first paragraph of Article IX of the Company's Restated Articles of
Incorporation reads as follows:

         "The corporation shall indemnify any and all of its existing and former
directors and officers to the fullest extent permitted by Arizona law; provided,
however, that the corporation shall have the right to refuse  indemnification in
any instance in which the person to whom  indemnification  would  otherwise have
been applicable shall have  
                                       14
<PAGE>
unreasonably  refused to permit the corporation,  at its own expense and through
counsel of its own choosing, to defend him or her in the action."

         Section 202B.2 of the Arizona Corporate Code (the "Code"), which became
effective  July 1996,  permits an Arizona  corporation to include a provision in
its articles of  incorporation  permitting,  or  requiring  the  corporation  to
indemnify a director or officer  against  liability to any person for any action
taken,  or any  failure to take any action,  as a director  or  officer,  except
liability for any of the following:

         (i)    the amount of a  financial  benefit received  by a  director  or
                officer to which the director or officer was not entitled;

         (ii)   an  intentional  infliction  of  harm  on  the  Company  or  its
                shareholders;

         (iii)  an approval of a specified unlawful distribution  by the Company
                to its shareholders (in the case of a director only); and

         (iv)   an intentional violation of criminal law.

On February 24, 1997,  the Board of Directors  adopted,  subject to  shareholder
approval at the 1997  annual  meeting,  a proposed  Amendment  to the  Company's
Articles of Incorporation that is consistent with Section 10-202B.2 of the Code.
The proposed  Amendment,  a copy of which is attached as Exhibit C to this Proxy
Statement,  would  require the Company to indemnify  any and all of its existing
and former directors and officers against liability to any person for any action
taken,  or any  failure to take any action,  as a director  or  officer,  except
liability for any of the four matters described in the preceding paragraph.

         The four matters for which a  corporation  may not indemnify a director
or officer are  identical to the four  matters for which a director's  liability
cannot be eliminated  pursuant to Code Section  10-202B.1.  Section 10-202B.2 is
based on the Model Business  Corporation Act and is designed  generally to allow
an Arizona corporation to indemnify its directors and officers for unintentional
errors or the directors' or officers' exercise of judgment,  but not for matters
involving intentional wrongdoing or bad faith.

         Under the Code, a majority of the  Company's  disinterested  directors,
independent legal counsel, or the Company's  shareholders must determine whether
a director or officer has met the  requisite  standard of conduct to be eligible
for  indemnification.  The adoption of the proposed  Amendment  would change the
standard of conduct that a director or officer must meet in order to be eligible
for indemnification by the Company.

         Currently,  the Company may not indemnify a director or officer  unless
(i) the  director or officer's  conduct was in good faith;  (ii) the director or
officer  reasonably  believed  that the  conduct was in the  corporation's  best
interest;  and (iii) in the case of any  criminal  proceeding,  the  director or
officer did not have any reasonable cause
                                       15
<PAGE>
to believe the conduct was unlawful.  If adopted,  the proposed  Amendment would
require the Company to indemnify a director or officer in instances in which the
director's or officer's  conduct was grossly  negligent.  The Board of Directors
believes that  adoption of the propsed  Amendment  would  provide  directors and
officers  with  greater  certainty  about  those  matters  for which they may be
eligible for  idemnification.  As is the case with current Article IX, Paragraph
1, the Company would retain the right to refuse  indemnification in any instance
in which the person to whom indemnification would otherwise have been applicable
unreasonably  refuses to permit the  Company,  at its own  expense  and  through
counsel of its own choosing, to defend him or her in the action.

         The Company  believes  that  adoption of the  proposed  Amendment  will
enable the Company to continue to attract  and retain  qualified  directors  and
officers. The Board of Directors believes that the level of scrutiny,  diligence
and care exercised by directors and officers of the Company will not be lessened
by adoption of the proposed Amendment.

         Generally, the Company has not experienced difficulty in recruiting and
retaining  qualified  directors and officers,  and the proposed Amendment is not
being  proposed in response to any  resignation  or threat of resignation of any
director or officer,  nor is it being proposed in response to any refusal by any
director  or officer to continue  to serve or, in the case of any  director,  to
stand for  reelection.  The  Company is not aware of any  pending or  threatened
claim which would be covered by the proposed Amendment.

         The Company's  directors  acknowledge  that they have a direct personal
interest in having the  proposed  Amendment  adopted.  Approval of the  proposed
Amendment  requires  the  affirmative  vote  of  a  majority  of  the  Company's
outstanding  common stock. The Board believes that it is in the best interest of
the Company and its shareholders for the Company's  shareholders to so amend the
Company's Articles of Incorporation.

         THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR THIS PROPOSAL TO AMEND THE
         RESTATED ARTICLES OF INCORPORATION OF INTER-TEL, INCORPORATED.

                                       16
<PAGE>
                                    EXHIBIT A
                             INTER-TEL, INCORPORATED
                          1997 LONG-TERM INCENTIVE PLAN

                  ARTICLE 1 PURPOSE

                  1.1.  GENERAL.  The  purpose  of the  Inter-Tel,  Incorporated
  Long-Term  Incentive Plan (the "Plan") is to promote the success,  and enhance
  the value, of Inter-Tel, Incorporated, (the "Company") by linking the personal
  interests  of its key  employees  to  those  of  Company  shareholders  and by
  providing its key employees with an incentive for outstanding performance. The
  Plan is further intended to provide  flexibility to the Company in its ability
  to  motivate,  attract,  and  retain  the  services  of  employees  upon whose
  judgment, interest, and special effort the successful conduct of the Company's
  operation  is largely  dependent.  Accordingly,  the Plan permits the grant of
  incentive  awards from time to time to selected  officers and key employees of
  the Company and its Subsidiaries.

                  ARTICLE 2 EFFECTIVE DATE

                  2.1.  EFFECTIVE DATE. The Plan is effective as of February 24,
  1997 (the  "Effective  Date").  Within one year after the Effective  Date, the
  Plan shall be submitted to the shareholders of the Company for their approval.
  The Plan will be deemed to be approved by the  shareholders if it receives the
  affirmative  vote of the  holders of a majority  of the shares of stock of the
  Company present,  or represented,  and entitled to vote at a meeting duly held
  (or by the written consent of the holders of a majority of the shares of stock
  of the Company entitled to vote) in accordance with the applicable  provisions
  of the  Arizona  Corporation  Law and the  Company's  Bylaws and  Articles  of
  Incorporation. Any Awards granted under the Plan prior to shareholder approval
  are effective when made (unless the Committee  specifies otherwise at the time
  of  grant),  but no Award may be  exercised  or  settled  and no  restrictions
  relating  to  any  Award  may  lapse  before  shareholder   approval.  If  the
  shareholders  fail to approve  the Plan,  any Award  previously  made shall be
  automatically canceled without any further act.


                  ARTICLE 3 DEFINITIONS AND CONSTRUCTION

                  3.1.  DEFINITIONS.  When a word or phrase appears in this Plan
with the initial letter capitalized,  and the word or phrase does not commence a
sentence, the word or phrase shall generally be given the meaning ascribed to it
in this Section or in Sections 1.1 or 2.1 unless a clearly  different meaning is
required  by the  context.  The  following  words  and  phrases  shall  have the
following meanings:

                           (a)  "Award"  means any  Option,  Stock  Appreciation
                  Right,  Restricted  Stock  Award,   Performance  Share  Award,
                  Dividend  Equivalent Award, or Other Stock-Based Award, or any
                  other right or interest relating to Stock or cash,  granted to
                  a Participant under the Plan.
                                       17
<PAGE>
                           (b) "Award  Agreement"  means any  written agreement,
                  contract, or other instrument or document evidencing an Award.

                           (c)  "Board"  means  the  Board of  Directors  of the
                  Company.

                           (d) "Change of Control"  means and  includes  each of
                  the following:

                                    (1) A change of control of the  Company of a
                  nature  that would be  required  to be reported in response to
                  Item  6(e) of  Schedule  14A of the  1934  Act  regardless  of
                  whether the Company is subject to such reporting requirement;


                                    (2) A  change  of  control  of  the  Company
                  through a transaction or series of transactions, such that any
                  person (as that term is used in Section 13 and 14(d)(2) of the
                  1934  Act),  excluding  affiliates  of the  Company  as of the
                  Effective  Date, is or becomes the  beneficial  owner (as that
                  term is used in  Section  13(d) of the 1934 Act)  directly  or
                  indirectly,  of securities of the Company  representing 20% or
                  more  of the  combined  voting  power  of the  Company's  then
                  outstanding securities;

                                    (3) Any merger,  consolidation,  dissolution
                  or  liquidation of the Company in which the Company is not the
                  continuing  or  surviving  corporation  or  pursuant  to which
                  Shares  would be  converted  into  cash,  securities  or other
                  property,  other  than a merger  of the  Company  in which the
                  holders of the Shares  immediately  before the merger have the
                  same proportionate  ownership of common stock of the surviving
                  corporation immediately after the merger;

                                    (4) The  shareholders of the Company approve
                  any plan or proposal for the liquidation or dissolution of the
                  Company; or

                                    (5)  Substantially  all of the assets of the
                  Company are sold or otherwise  transferred to parties that are
                  not within a "controlled group of corporations" (as defined in
                  Section 1563 of the Code) in which the Company is a member;


                                    (6) A majority of the Board in office at the
                  beginning  of any  thirty-six  (36) month  period is  replaced
                  during the course of such  thirty-six (36) month period (other
                  than by voluntary  resignation of individual  directors in the
                  ordinary  course of  business)  and such  replacement  was not
                  initiated by the Board as constituted at the beginning of such
                  thirty-six (36) month period.

The  foregoing  events  shall not be deemed  to be a Change  in  Control  if the
transaction or transactions  causing such change shall have been approved by the
affirmative vote of at least a majority of the members of the Board in office as
of the Effective  Date  ("Incumbents"),  those 
                                       18
<PAGE>
serving on the Board pursuant to nomination or appointment thereto by a majority
of  Incumbents  ("Successors"),  and  those  serving  on the Board  pursuant  to
nomination  or  appointment  thereto  by a  majority  of  a  Board  composed  of
Incumbents and/or Successors.

                           (e) "Code" means  the Internal  Revenue Code of 1986,
                  as amended from time to time.

                           (f)  "Committee"  means  the  committee  of the Board
                  described in Article 4.

                           (g)  "Disability"  shall  mean a total and  permanent
                  disability as defined in Section 22(e)(3) of the Code.

                           (h) "Dividend  Equivalent" means a right granted to a
                  Participant under Article 11.

                           (i) "Fair  Market  Value" means with respect to Stock
                  or any other property,  the fair market value of such Stock or
                  other   property  as   determined  by  the  Committee  in  its
                  discretion,  under  one  of the  following  methods:  (1)  the
                  average of the closing  bid and asked  prices for the Stock as
                  reported on the NASDAQ  National  Market  System (or any other
                  national  securities  exchange  on  which  the  Stock  is then
                  listed)  for that date or, if no prices  are so  reported  for
                  that date,  such prices on the next  preceding  date for which
                  closing bid and asked prices were  reported;  or (2) the price
                  as  determined  by  such  methods  or  procedures  as  may  be
                  established from time to time by the Committee.

                           (j) "Incentive  Stock Option" means an Option that is
                  intended to meet the  requirements  of Section 422 of the Code
                  or any successor provision thereto.

                           (k) "Non-Qualified Stock Option" means an Option that
                  is not intended to be an Incentive Stock Option.

                           (l) "Option"  means a right  granted to a Participant
                  under  Article 7 of the Plan to purchase  Stock at a specified
                  price during  specified time periods.  An Option may be either
                  an Incentive Stock Option or a Non-Qualified Stock Option.

                           (m) "Other Stock-Based Award" means a right,  granted
                  to a  Participant  under  Article  12,  that  relates to or is
                  valued  by  reference  to Stock or other  Awards  relating  to
                  Stock.

                           (n)  "Participant"  means a person who, as an officer
                  or key  employee  of the Company or any  Subsidiary,  has been
                  granted an Award under the Plan.
                                       19
<PAGE>
                           (o)  "Performance  Share" means a right  granted to a
                  Participant  under Article 9, to receive cash, Stock, or other
                  Awards,  the  payment of which is  contingent  upon  achieving
                  certain performance goals established by the Committee.

                           (p) "Plan"  means the  Inter-Tel,  Incorporated  1997
                  Long-Term Incentive Plan, as amended from time to time.

                           (q) "Restricted Stock Award" means Stock granted to a
                  participant  under  Article  10 that  is  subject  to  certain
                  restrictions and to risk of forfeiture.

                           (r) "Stock" means the common stock of the Company and
                  such other  securities of the Company that may be  substituted
                  for Stock pursuant to Article 13.

                           (s) "Stock Appreciation Right" or "SAR" means a right
                  granted to a Participant  under Article 8 to receive a payment
                  equal to the  difference  between the Fair  Market  Value of a
                  share of Stock as of the date of  exercise of the SAR over the
                  grant price of the SAR, all as determined  pursuant to Article
                  8.

                           (t) "Subsidiary"  means any corporation,  domestic or
                  foreign,  of which a majority of the outstanding  voting stock
                  or voting power is  beneficially  owned directly or indirectly
                  by the Company.

                  ARTICLE 4 ADMINISTRATION

                  4.l. COMMITTEE. The Plan shall be administered by the Board or
one or more Committees  appointed by, and serving at the discretion of the Board
(referred herein collectively as the "Administrator").

                           (a) Multiple  Administrative  Bodies. The Plan may be
                  administered by different Committees with respect to different
                  groups of employees.

                           (b)  Section  162(m).  To the  extent  that the Board
                  determines  it to be  desirable  to  qualify  Options  granted
                  hereunder  as  "performance-based   compensation"  within  the
                  meaning  of  Section  162(m)  of the Code,  the Plan  shall be
                  administered by a Committee of two or more "outside directors"
                  within the meaning of Section 162(m) of the Code.

                           (c) RULE 16b-3.  To the extent  desirable  to qualify
                  transactions  hereunder as exempt under Rule 16b-3 promulgated
                  under Section 16 of the Securities Exchange Act of 1934 ("Rule
                  16b-3"),  the  transactions  contemplated  hereunder  shall be
                  structured to satisfy the  requirements  for  exemption  under
                  Rule 16b-3.
                                       20
<PAGE>
                           (d)  Other  Administration.  Other  than as  provided
                  above,  the  Plan  shall  be  administered  by the  Board or a
                  Committee  serving  at  the  discretion  of the  Board,  which
                  committee shall be constituted to satisfy all applicable laws.

                  4.2.  ACTION BY  COMM1TTEE.  A majority of a  Committee  shall
constitute  a quorum.  The acts of a  majority  of the  members  present  at any
meeting at which a quorum is present and acts  approved in writing by a majority
of a Committee in lieu of a meeting shall be deemed the acts of such  Committee.
Each member of a Committee is entitled  to, in good faith,  rely or act upon any
report or other  information  furnished  to that  member by any officer or other
employee of the Company or any Subsidiary,  the Company's  independent certified
public  accountants,   or  any  executive   compensation   consultant  or  other
professional  retained  by the  Company to assist in the  administration  of the
Plan.

                  4.3.  AUTHORITY OF  ADMINISTRATOR.  The  Administrator has the
exclusive power, authority and discretion to:

                           (a) Designate Participants;

                           (b)  Determine  the  type or types  of  Awards  to be
                  granted to each Participant;

                           (c)  Determine the number of Awards to be granted and
                  thenumber of shares of Stock to which an Award will relate;

                           (d) Determine  the terms and  conditions of any Award
                  granted  under the Plan  including  but not  limited  to,  the
                  exercise  price,   grant  price,   or  purchase   price,   any
                  restrictions  or  limitations  on the Award,  any schedule for
                  lapse  of  forfeiture  restrictions  or  restrictions  on  the
                  exercisability  of an  Award,  and  accelerations  or  waivers
                  thereof,  based  in each  case on such  considerations  as the
                  Administrator in its sole discretion determines;

                           (e) Determine whether, to what extent, and under what
                  circumstances  an Award may be  settled  in,  or the  exercise
                  price of an Award may be paid in, cash,  Stock,  other Awards,
                  or other property, or an Award may be canceled,  forfeited, or
                  surrendered;

                           (f) Prescribe the form of each Award Agreement, which
                  need not be identical for each Participant;

                           (g) Decide all other  matters that must be determined
                  in connection with an Award;

                           (h)   Establish,   adopt  or  revise  any  rules  and
                  regulations   as  it  may  deem   necessary  or  advisable  to
                  administer the Plan; and
                                       21
<PAGE>
                           (i) Make all other decisions and determinations  that
                  may be required under the Plan or as the  Administrator  deems
                  necessary or advisable to administer the Plan.

                  4.4. DECISIONS BINDING. The Administrator's  interpretation of
the  Plan,  any  Awards  granted  under the Plan,  any Award  Agreement  and all
decisions and  determinations by the Administrator  with respect to the Plan are
final, binding, and conclusive on all parties.

                  ARTICLE 5 SHARES SUBJECT TO THE PLAN

                  5.1.  NUMBER OF SHARES.  Subject  to  adjustment  provided  in
Section 1 5.1, the  aggregate  number of shares of Stock  reserved and available
for  Awards or which may be used to  provide  a basis of  measurement  for or to
determine  the  value of an Award  (such as with a Stock  Appreciation  Right or
Performance Share Award) shall be one million two hundred thousand (1,200,000).

                  5.2.  LAPSED AWARDS.  To the extent that an Award  terminates,
expires or lapses for any reason,  any shares of Stock subject to the Award will
again be available  for the grant of an Award under the Plan and shares  subject
to SARs or other Awards  settled in cash will be  available  for the grant of an
Award under the Plan.

                  5.3. STOCK DISTRIBUTED.  Any Stock distributed  pursuant to an
Award may  consist,  in whole or in part,  of  authorized  and  unissued  Stock,
treasury Stock or Stock purchased on the open market.

                  5.4.  LIMITATION  ON  NUMBER  OF  SHARES  SUBJECT  TO  AWARDS.
Notwithstanding any provision in the Plan to the contrary, the maximum number of
shares of Stock with  respect to one or more  Awards  that may be granted to any
one  Participant  over  the  term of the Plan  shall  be five  hundred  thousand
(500,000).

                  ARTICLE 6 ELIGIBILITY

                  6.1.  GENERAL.  Awards may be granted only to individuals  who
are officers or other key employees  (including employees who also are directors
or officers) of the Company or a Subsidiary, as determined by the Administrator.

                  ARTICLE 7 STOCK OPTIONS

                  7.1. GENERAL. The Administrator is authorized to grant Options
to Participants on the following terms and conditions:

                           (a) Exercise  Price.  The exercise price per share of
                  Stock   under   an   Option   shall  be   determined   by  the
                  Administrator.
                                       22
<PAGE>
                           (b)   Time   and   Conditions   of   Exercise.    The
                  Administrator  shall  determine  the time or times at which an
                  Option may be exercised in whole or in part,  provided that no
                  Option may be  exercisable  prior to six (6) months  following
                  the date of the grant of such Option.  The Administrator  also
                  shall determine the performance or other  conditions,  if any,
                  that must be satisfied  before all or part of an Option may be
                  exercised.

                           (c) Payment.  The  Administrator  shall determine the
                  methods by which the exercise  price of an Option may be paid,
                  the form of  payment,  including,  without  limitation,  cash,
                  shares of Stock, or other property  (including net issuance or
                  other "cashless"  exercise  arrangements),  and the methods by
                  which  shares  of Stock  shall be  delivered  or  deemed to be
                  delivered  to  Participants.  Without  limiting  the power and
                  discretion  conferred  on the  Administrator  pursuant  to the
                  preceding sentence,  the Administrator may, in the exercise of
                  its  discretion,  but need not, allow a Participant to pay the
                  Option  price by  directing  the Company to withhold  from the
                  shares of Stock that would  otherwise be issued upon  exercise
                  of the Option that number of shares having a Fair Market Value
                  on the  exercise  date  equal  to  the  Option  price,  all as
                  determined pursuant to rules and procedures established by the
                  Administrator.

                           (d) Evidence of Grant. All Options shall be evidenced
                  by a written  Award  Agreement  between  the  Company  and the
                  Participant. The Award Agreement shall include such provisions
                  as may be specified by the Administrator.

                  7.2. INCENTIVE STOCK OPTIONS. The terms of any Incentive Stock
Options granted under the Plan must comply with the following additional rules:

                           (a) Exercise  Price.  The exercise price per share of
                  Stock  shall be set by the  Administrator,  provided  that the
                  exercise price for any Incentive  Stock Option may not be less
                  than the Fair Market Value as of the date of the grant.

                           (b) Exercise.  In no event,  may any Incentive  Stock
                  Option be  exercisable  for more than ten (10)  years from the
                  date of its grant.

                           (c) Lapse of Option.  An Incentive Stock Option shall
                  lapse under the following circumstances:

                                    (1) The  Incentive  Stock Option shall lapse
                  ten (10) years after it is granted,  unless an earlier time is
                  set in the Award Agreement.

                                    (2) The  Incentive  Stock Option shall lapse
                  upon termination of employment for any reason, except that the
                  Administrator  may in its  discretion  permit a Participant to
                  exercise all or any portion of the Incentive  
                                       23
<PAGE>
                  Stock  Option for a period of up to ninety (90) days after the
                  Participant's termination of employment, except in the case of
                  the Participant's termination of employment due to Disability,
                  in which case the  Incentive  Stock  Option shall lapse twelve
                  (12)  months  after  the  date  the   Participant   terminates
                  employment.

                                    (3)  If  the  Participant  dies  before  the
                  Option  lapses  pursuant to paragraph (1) or (2),  above,  the
                  Incentive  Stock Option shall lapse,  unless it is  previously
                  exercised,  on the earlier of (i) the date on which the Option
                  would  have  lapsed  had  the  Participant  lived  and had his
                  employment status (i.e.,  whether the Participant was employed
                  by the  Company  on the date of his  death  or had  previously
                  terminated  employment)  remained  unchanged;  or (ii) fifteen
                  (15) months after the date of the  Participant's  death.  Upon
                  the Participant's death, any vested and otherwise  exercisable
                  Incentive Stock Options may be exercised by the  Participant's
                  legal  representative  or  representatives,  by the  person or
                  persons  entitled to do so under the  Participant's  last will
                  and  testament,  or,  if the  Participant  shall  fail to make
                  testamentary  disposition  of such  Incentive  Stock Option or
                  shall die  intestate,  by the  person or persons  entitled  to
                  receive said Incentive  Stock Option under the applicable laws
                  of descent and distribution.

                           (d)     Incentive     Stock    Option     Limitation.
                  Notwithstanding  the  designation of an Option as an Incentive
                  Stock  Option,  to the extent that the  aggregate  Fair Market
                  Value of the shares of Stock with  respect to which  Incentive
                  Stock  Options  are  exercisable  for  the  first  time by the
                  Optionee  during  any  calendar  year  (under all plans of the
                  Company and any Subsidiary) exceeds $100,000.00,  such Options
                  shall be treated as Non-Qualified Stock Options.  For purposes
                  of this Section 7.2(d), Incentive Stock Options shall be taken
                  into account in the order in which they were granted. The Fair
                  Market Value of the shares of Stock shall be  determined as of
                  the time the Option  with  respect to such  shares of Stock is
                  granted.

                           (e) Ten Percent  Owners.  An  Incentive  Stock Option
                  shall not be granted  to any  individual  who,  at the date of
                  grant,  owns stock  possessing  more than ten percent (10%) of
                  the total combined voting power of all classes of Stock of the
                  Company.

                           (f) Expiration of Incentive  Stock Options.  No Award
                  of an Incentive Stock Option may be made pursuant to this Plan
                  after April 23, 2007.

                           (g)  Right  To  Exercise.   During  a   Participant's
                  lifetime,  an Incentive  Stock Option may be exercised only by
                  the Participant.
                                       24
<PAGE>
                  ARTICLE 8 STOCK APPRECIATION RIGHTS

                  8.1. GRANT OF SARs. The  Administrator  is authorized to grant
SARs to Participants on the following terms and conditions:

                           (a) Right to  Payment.  Upon the  exercise of a Stock
                  Appreciation  Right, the Participant to whom it is granted has
                  the right to receive the excess, if any, of:

                                    (1) The Fair  Market  Value of one  share of
                  Stock on the date of exercise; over

                                    (2)   The   grant   price   of   the   Stock
                  Appreciation Right as determined by the  Administrator,  which
                  shall not be less than the Fair  Market  Value of one share of
                  Stock on the date of grant in the case of any SAR  related  to
                  any Incentive Stock Option.

                           (b) Other  Terms.  All  awards of Stock  Appreciation
                  Rights shall be evidenced  by an Award  Agreement.  The terms,
                  methods  of   exercise,   methods  of   settlement,   form  of
                  consideration  payable in settlement,  and any other terms and
                  conditions of any Stock Appreciation Right shall be determined
                  by the Administrator at the time of the grant of the Award and
                  shall be reflected in the Award Agreement.

                  ARTICLE 9 PERFORMANCE SHARES

                  9.1.  GRANT  OF  PERFORMANCE   SHARES.  The  Administrator  is
authorized  to grant  Performance  Shares  to  Participants  on such  terms  and
conditions as may be selected by the Administrator. The Administrator shall have
the complete discretion to determine the number of Performance Shares granted to
each  Participant.  All Awards of  Performance  Shares  shall be evidenced by an
Award Agreement.

                  9.2. RIGHT TO PAYMENT. A grant of Performance Shares gives the
Participant rights,  valued as determined by the Administrator,  and payable to,
or exercisable by, the  Participant to whom the Performance  Shares are granted,
in  whole  or in  part,  as  the  Administrator  shall  establish  at  grant  or
thereafter.  The  Administrator  shall set performance  goals and other terms or
conditions  to  payment  of the  Performance  Shares  in its  discretion  which,
depending  on the extent to which they are met,  will  determine  the number and
value of Performance Shares that will be paid to the Participant.

                  9.3. OTHER TERMS.  Performance  Shares may be payable in cash,
Stock, or other property, and have such other terms and conditions as determined
by the Administrator and reflected in the Award Agreement.
                                       25
<PAGE>
                  ARTICLE 10 RESTRICTED STOCK AWARDS

                  10.1.  GRANT  OF  RESTRICTED   STOCK.  The   Administrator  is
authorized to make Awards of Restricted  Stock to  Participants  in such amounts
and  subject  to  such  terms  and   conditions   as  may  be  selected  by  the
Administrator. All Awards of Restricted Stock shall be evidenced by a Restricted
Stock Award Agreement.

                  10.2.  ISSUANCE AND  RESTRICTIONS.  Restricted  Stock shall be
subject to such restrictions on  transferability  and other  restrictions as the
Administrator  may impose  (including,  without  limitation,  limitations on the
right  to vote  Restricted  Stock  or the  right  to  receive  dividends  on the
Restricted stock).  These restrictions may lapse separately or in combination at
such times, under such circumstances, in such installments, or otherwise, as the
Administrator determines at the time of the grant of the Award or thereafter.

                  10.3.  FORFEITURE.  Except  as  otherwise  determined  by  the
Administrator  at the  time  of the  grant  of the  Award  or  thereafter,  upon
termination of employment during the applicable  restriction period,  Restricted
Stock  that is at that time  subject  to  restrictions  shall be  forfeited  and
reacquired by the Company, provided, however, that the Administrator may provide
in any Award Agreement that  restrictions or forfeiture  conditions  relating to
Restricted Stock will be waived in whole or in part in the event of terminations
resulting from specified causes,  and the Administrator may in other cases waive
in whole or in part restrictions or forfeiture conditions relating to Restricted
Stock.

                  10.4.  CERTIFICATES  FOR RESTRICTED  STOCK.  Restricted  Stock
granted  under the Plan may be  evidenced  in such  manner as the  Administrator
shall  determine.  If certificates  representing  shares of Restricted Stock are
registered in the name of the Participant, certificates must bear an appropriate
legend referring to the terms,  conditions,  and restrictions applicable to such
Restricted  Stock,  and the Company  shall  retain  physical  possession  of the
certificate until such time as all applicable restrictions lapse.

                  ARTICLE 11 DIVIDEND EQUIVALENTS

                  11.1.  GRANT OF DIVIDEND  EQUIVALENTS.  The  Administrator  is
authorized to grant Dividend  Equivalents to Participants  subject to such terms
and  conditions as may be selected by the  Administrator.  Dividend  Equivalents
shall  entitle the  Participant  to receive  payments  equal to  dividends  with
respect  to all or a portion  of the  number of  shares of Stock  subject  to an
Option Award or SAR Award, as determined by the Administrator. The Administrator
may provide that Dividend  Equivalents be paid or distributed when accrued or be
deemed to have been  reinvested  in  additional  shares of Stock,  or  otherwise
reinvested.

                  ARTICLE 12 OTHER STOCK-BASED AWARDS

                  12.1. GRANT OF OTHER STOCK-BASED  AWARDS. The Administrator is
authorized,   subject  to  limitations   under   applicable  law,  to  grant  to
Participants  such other Awards that are payable in,  valued in whole or in part
by reference to, or otherwise  based on or 
                                       26
<PAGE>
related to shares of Stock, as deemed by the Administrator to be consistent with
the purposes of the Plan,  including without  limitation shares of Stock awarded
purely  as a  "bonus"  and  not  subject  to  any  restrictions  or  conditions,
convertible  or  exchangeable  debt  securities,  other  rights  convertible  or
exchangeable  into shares of Stock, and Awards valued by reference to book value
of shares of Stock or the value of securities of or the performance of specified
Subsidiaries. The Administrator shall determine the terms and conditions of such
Awards.

                  ARTICLE 13 PROVISIONS APPLICABLE TO AWARDS

                  13.1.  STAND-ALONE,  TANDEM,  AND  SUBSTITUTE  AWARDS.  Awards
granted under the Plan may, in the discretion of the  Administrator,  be granted
either  alone or in addition  to, in tandem with,  or in  substitution  for, any
other Award granted under the Plan. If an Award is granted in  substitution  for
another Award, the  Administrator  may require the surrender of such other Award
in consideration of the grant of the new Award. Awards granted in addition to or
in tandem  with other  Awards may be granted  either at the same time as or at a
different time from the grant of such other Awards.

                  13.2. EXCHANGE  PROVISIONS.  The Administrator may at any time
offer to exchange or buy out any previously granted Award for a payment in cash,
Stock,  or  another  Award  (subject  to Section  13.1),  based on the terms and
conditions the  Administrator  determines and communicates to the Participant at
the time the offer is made.

                  13.3.  TERM OF AWARD.  The term of each Award shall be for the
period as determined by the  Administrator,  provided that in no event shall the
term of any  Incentive  Stock Option or a Stock  Appreciation  Right  granted in
tandem with the  Incentive  Stock Option  exceed a period of ten (10) years from
the date of its grant.

                  13.4. FORM OF PAYMENT FOR AWARDS.  Subject to the terms of the
Plan and any applicable law or Award Agreement, payments or transfers to be made
by the Company or a Subsidiary  on the grant or exercise of an Award may be made
in such  forms as the  Administrator  determines  at or after the time of grant,
including without limitation,  cash, Stock, other Awards, or other property,  or
any  combination,  and  may  be  made  in  a  single  payment  or  transfer,  in
installments, or on a deferred basis, in each case determined in accordance with
rules adopted by, and at the discretion of, the Administrator. The Administrator
may also authorize payment in the exercise of an Option by net issuance or other
cashless exercise methods.

                  13.5.   LIMITS  ON  TRANSFER.   No  right  or  interest  of  a
Participant in any Award may be pledged,  encumbered,  or  hypothecated to or in
favor of any party other than the Company or a  Subsidiary,  or shall be subject
to any lien,  obligation,  or liability of such  Participant  to any other party
other than the Company or a Subsidiary.  Except as otherwise  provided below, no
Award shall be assignable or transferable by a Participant other than by will or
the laws of descent and distribution. In the Award Agreement for any Award other
than an Award that includes an Incentive  Stock Option,  the  Administrator  may
allow a  Participant  to assign or  otherwise  transfer  all or a portion of the
rights  represented  by  the  Award  to  specified  
                                       27
<PAGE>
individuals  or  classes  of  individuals,   or  to  a  trust   benefiting  such
individuals,  subject to such  restrictions,  limitations,  or conditions as the
Administrator deems to be appropriate.

                  13.6   BENEFICIARIES.    Notwithstanding   Section   13.5,   a
Participant  may, in the manner  determined  by the  Administrator,  designate a
beneficiary  to  exercise  the  rights of the  Participant  and to  receive  any
distribution  with  respect  to  any  Award  upon  the  Participant's  death.  A
beneficiary, legal guardian, legal representative,  or other person claiming any
rights under the Plan is subject to all terms and conditions of the Plan and any
Award Agreement applicable to the Participant, except to the extent the Plan and
Award Agreement  otherwise provide,  and to any additional  restrictions  deemed
necessary or appropriate by the Administrator. If the Participant is married and
resides in a jurisdiction in which community  property laws apply, a designation
of a person other than the Participant's  spouse as his beneficiary with respect
to more than fifty  percent  (50%) of the  Participant's  interest  in the Award
shall not be effective without the written consent of the Participant's  spouse.
If no beneficiary has been designated or survives the Participant, payment shall
be made to the person entitled thereto under the Participant's  will or the laws
of descent and distribution. Subject to the foregoing, a beneficiary designation
may be changed or revoked by a  Participant  at any time  provided the change or
revocation is filed with the Administrator.

                  13.7. STOCK  CERTIFICATES.  All Stock  certificates  delivered
under the Plan are subject to any stop-transfer orders and other restrictions as
the  Administrator  deems necessary or advisable to comply with federal or state
securities laws, rules and regulations and the rules of any national  securities
exchange or automated quotation system on which the Stock is listed,  quoted, or
traded.  The  Administrator  may  place  legends  on any  Stock  certificate  to
reference restrictions applicable to the Stock.

                  13.8.  TENDER OFFERS.  In the event of a public tender for all
or any  portion  of the  Stock,  or in the  event  that  a  proposal  to  merge,
consolidate,  or  otherwise  combine  with  another  company  is  submitted  for
shareholder  approval,  the  Administrator  may in its sole  discretion  declare
previously  granted  Options to be immediately  exercisable.  To the extent that
this provision  causes  Incentive Stock Options to exceed the dollar  limitation
set  forth  in  Section  7.2(d),  the  excess  Options  shall  be  deemed  to be
Non-Qualified Stock Options.

                  13.9.  ACCELERATION UPON DEATH OR DISABILITY.  Notwithstanding
any other  provision  in the Plan or any  Participant's  Award  Agreement to the
contrary,  upon the Participant's death or Disability,  all outstanding Options,
Stock Appreciation  Rights, and other Awards in the nature of rights that may be
exercised  shall become fully  exercisable  and all  restrictions on outstanding
Awards shall lapse.  Any Option or Stock  Appreciation  Rights Awards shall then
lapse in  accordance  with  the  other  provisions  of this  Plan and the  Award
Agreement.

                  13.10.  ACCELERATION UPON A CHANGE OF CONTROL.  If a Change of
Control occurs, all outstanding  Options,  Stock Appreciation  Rights, and other
Awards in the nature of rights that may be exercised  shall become fully vested,
exercisable and all  restrictions on outstanding  Awards shall lapse;  provided,
however,  that with  respect to any  
                                       28
<PAGE>
Change of Control in which the outstanding  Options,  Stock Appreciation Rights,
and other Awards in the nature of rights that may be exercised  shall  terminate
upon the occurrence of the Change of Control,  each Participant shall fully vest
and have  exercisable  such  Awards  prior to the  occurrence  of such Change of
Control.

                  ARTICLE 14 CHANGES IN CAPITAL STRUCTURE

                  14.1.  GENERAL. In the event a stock dividend is declared upon
the Stock,  the  shares of Stock  then  subject to each Award (and the number of
shares subject thereto) shall be increased proportionately without any change in
the aggregate  purchase price therefor.  In the event the Stock shall be changed
into or  exchanged  for a  different  number  or class of  shares of Stock or of
another corporation,  whether through  reorganization,  recapitalization,  stock
split-up,  combination  of  shares,  merger  or  consolidation,  there  shall be
substituted  for each such  share of Stock  then  subject to each Award (and for
each  share of Stock  then  subject  thereto)  the number and class of shares of
Stock into which each  outstanding  share of Stock  shall be so  exchanged,  all
without any change in the aggregate  purchase  price for the shares then subject
to each Award.

                  ARTICLE 15 AMENDMENT, MODIFICATION AND TERMINATION

                  15.1.  AMENDMENT,   MODIFICATION  AND  TERMINATION.  With  the
  approval of the Board,  at any time and from time to time,  the  Administrator
  may  terminate,  amend or modify the Plan.  However,  without  approval of the
  shareholders  of the  Company  (as may be  required  by the Code,  a  national
  securities  exchange or  quotation  system on which the stock can be listed or
  reported or any other  applicable  law or  regulation),  no such  termination,
  amendment, or modification may:

                           (a) Materially increase the total number of shares of
                  Stock that may be issued under the Plan, except as provided in
                  Section 14.1;

                           (b) Materially  modify the  eligibility  requirements
                  for participation in the Plan; or

                  15.2. AWARDS PREVIOUSLY GRANTED. No termination, amendment, or
modification  of the Plan shall  adversely  affect in any material way any Award
previously   granted  under  the  Plan,  without  the  written  consent  of  the
Participant.

                  ARTICLE 16 GENERAL PROVISIONS

                  16.1. NO RIGHTS TO AWARDS.  No  Participant  or employee shall
have any claim to be granted any Award  under the Plan,  and neither the Company
nor  the  Administrator  is  obligated  to  treat   Participants  and  employees
uniformly.
                                       29
<PAGE>
                  16.2. NO STOCKHOLDERS  RIGHTS.  No Award gives the Participant
any of the rights of a  shareholder  of the Company  unless and until  shares of
Stock are in fact issued to such person in connection with such Award.

                  16.3.  WITHHOLDING.  The Company or any Subsidiary  shall have
the authority and the right to deduct or withhold,  or require a Participant  to
remit to the Company,  an amount  sufficient to satisfy  United States  Federal,
state,  and local taxes  (including the  Participant's  FICA  obligation and any
withholding  obligation  imposed by any country  other than the United States in
which the  Participant  resides)  required by law to be withheld with respect to
any taxable event arising as a result of this Plan.  With respect to withholding
required upon any taxable event under the Plan,  the  Administrator  may, in its
sole and absolute  discretion,  permit a Participant to satisfy the  withholding
requirement,  in whole or in part,  by  having  the  Company  or any  Subsidiary
withhold  shares of Stock having a Fair Market Value on the date of  withholding
equal to the amount to be  withheld  for tax  purposes in  accordance  with such
procedures as the Administrator establishes.  The Administrator may, at the time
any  Award is  granted,  require  that any and all  applicable  tax  withholding
requirements  be  satisfied by the  withholding  of shares of Stock as set forth
above.

                  16.4. NO RIGHT TO EMPLOYMENT. Nothing in the Plan or any Award
Agreement  shall  interfere with or limit in any way the right of the Company or
any Subsidiary to terminate any Participant's employment at any time, nor confer
upon any  Participant  any right to continue in the employ of the Company or any
Subsidiary.

                  16.5. UNFUNDED STATUS OF AWARDS. The Plan is intended to be an
"unfunded"  plan for  incentive and deferred  compensation.  With respect to any
payments not yet made to a Participant  pursuant to an Award,  nothing contained
in the Plan or any Award  Agreement  shall give the  Participant any rights that
are greater than those of a general creditor of the Company or any Subsidiary.

                  16.6.   INDEMNIFICATION.   To  the  extent   allowable   under
applicable  law,  each  member of the  Administrator  or of the  Board  shall be
indemnified and held harmless by the Company from any loss, cost, liability,  or
expense  that may be  imposed  upon or  reasonably  incurred  by such  member in
connection  with or resulting  from any claim,  action,  suit,  or proceeding to
which he or she may be a party or in which he or she may be  involved  by reason
of any action or failure to act under the Plan and  against and from any and all
amounts paid by him or her in satisfaction of judgment in such action,  suit, or
proceeding  against  him  or  her  provided  he or  she  gives  the  Company  an
opportunity,  at its own expense, to handle and defend the same before he or she
undertakes to handle and defend it on his or her own behalf. The foregoing right
of indemnification shall not be exclusive of any other rights of indemnification
to  which  such  persons  may  be  entitled  under  the  Company's  Articles  of
Incorporation  or By-Laws,  as a matter of law, or otherwise,  or any power that
the Company may have to indemnify them or hold them harmless.

                  16.7.  RELATIONSHIP  TO OTHER  BENEFITS.  No payment under the
Plan shall be taken into account in determining  any benefits under any pension,
retirement,  savings,
                                       30
<PAGE>
profit sharing, group insurance, welfare or other benefit plan of the Company or
any Subsidiary.

                  16.8.  EXPENSES.  The expenses of administering the Plan shall
be borne by the Company and its Subsidiaries.

                  16.9.  TITLES AND  HEADINGS.  The titles and  headings  of the
Sections in the Plan are for  convenience of reference only, and in the event of
any conflict,  the text of the Plan, rather than such titles or headings,  shall
control.

                  16.10.  FRACTIONAL SHARES. No fractional shares of stock shall
be issued and the Administrator shall determine, in its discretion, whether cash
shall be given in lieu of fractional  shares or whether such  fractional  shares
shall be eliminated by rounding up.

                  16.11.  SECURITIES LAW COMPLIANCE.  With respect to any person
who is, on the relevant date,  obligated to file reports under Section 16 of the
1934  Act,  transactions  under  this  Plan  are  intended  to  comply  with all
applicable conditions of Rule 16b-3 or its successors under the 1934 Act. To the
extent  any  provision  of the Plan or action by the  Administrator  fails to so
comply,  it shall be void to the extent  permitted by law and voidable as deemed
advisable by the Administrator.

                  16.12. GOVERNMENT AND OTHER REGULATIONS. The obligation of the
Company to make payment of awards in Stock or otherwise  shall be subject to all
applicable laws,  rules,  and  regulations,  and to such approvals by government
agencies  as may be  required.  The  Company  shall be under  no  obligation  to
register under the  Securities Act of 1933, as amended (the "1933 Act"),  any of
the shares of Stock paid under the Plan.  If the shares  paid under the Plan may
in certain  circumstances  be exempt from  registration  under the 1933 Act, the
Company  may  restrict  the  transfer  of such shares in such manner as it deems
advisable to ensure the availability of any such exemption.

                  16.13.  GOVERNING LAW. The Plan and all Award Agreements shall
be  construed  in  accordance  with and  governed  by the  laws of the  State of
Arizona.
                                       31
<PAGE>
                                    EXHIBIT B
                             INTER-TEL, INCORPORATED
                        1997 EMPLOYEE STOCK PURCHASE PLAN

         1.  Purpose.  The  purpose of the Plan is to provide  employees  of the
Company and its Designated  Subsidiaries  with an opportunity to purchase Common
Stock of the Company through accumulated payroll deductions. It is the intention
of the Company to have the Plan qualify as an  "Employee  Stock  Purchase  Plan"
under  Section  423 of the  Internal  Revenue  Code of  1986,  as  amended.  The
provisions  of the Plan,  accordingly,  shall be  construed  so as to extend and
limit participation in a manner consistent with the requirements of that section
of the Code.

         2. Definitions.

                  (a) "Board" shall mean the Board of Directors of the Company.

                  (b) "Code"  shall mean the Internal  Revenue Code of 1986,  as
amended.

                  (c) "Common Stock" shall mean the Common Stock of the Company.

                  (d)  "Company"   shall  mean   Inter-Tel,   Inc.,  an  Arizona
corporation, and any Designated Subsidiary of the Company.

                  (e)  "Compensation"  shall mean all base  straight  time gross
earnings and  commissions,  exclusive of payments for overtime,  shift  premium,
incentive compensation, incentive payments, bonuses and other compensation.

                  (f) "Designated  Subsidiary"  shall mean any Subsidiary which
has been  designated  by the Board from time to time in its sole  discretion  as
eligible to participate in the Plan.

                  (g) "Employee" shall mean any individual who is an Employee of
the Company for tax purposes whose  customary  employment with the Company is at
least  twenty (20) hours per week and more than five (5) months in any  calendar
year. For purposes of the Plan, the employment  relationship shall be treated as
continuing  intact  while  the  individual  is on sick  leave or other  leave of
absence  approved by the Company.  Where the period of leave exceeds ninety (90)
days and the  individual's  right to  reemployment  is not guaranteed  either by
statute or by  contract,  the  employment  relationship  shall be deemed to have
terminated on the 91st day of such leave.

                  (h)  "Enrollment  Date"  shall  mean  the  first  day of  each
Offering Period.

                  (i)  "Exercise  Date" shall mean the last day of each Offering
Period.
                                       32
<PAGE>
                  (j) "Fair Market Value" shall mean, as of any date,  the value
of Common Stock determined as follows:

                           (1) If the Common Stock is listed on any  established
stock exchange or a national  market system,  including  without  limitation the
Nasdaq National Market or The Nasdaq Market of The Nasdaq Stock Market, its Fair
Market  Value  shall be the  closing  sales price for such stock (or the closing
bid,  if no sales were  reported)  as quoted on such  exchange or system for the
last market  trading day on the date of such  determination,  as reported in The
Wall Street Journal or such other source as the  Administrator  deems  reliable,
or;

                           (2) If the  Common  Stock is  regularly  quoted  by a
recognized  securities  dealer but  selling  prices are not  reported,  its Fair
Market  Value  shall be the mean of the  closing  bid and asked  prices  for the
Common Stock on the date of such  determination,  as reported in The Wall Street
Journal or such other source as the Board deems reliable, or;

                           (3) In the absence of an  established  market for the
Common Stock, the Fair Market Value thereof shall be determined in good faith by
the Board.

                  (k)  "Holding  Period"  shall  mean a period  of  twelve  (12)
calendar months beginning on the Exercise Date during which (i) shares purchased
by the Participant under the Plan may not be sold, traded, transferred,  pledged
or otherwise  hypothecated  and (ii) these shares are held by the Company in the
Participant's account.

                  (l) "Offering Period" shall mean a period of approximately six
(6) months during which an option granted pursuant to the Plan may be exercised,
commencing on the first Trading Day on or after June 1, 1997 and  terminating on
the last Trading Day in the period  ending the  following  November 30, 1997, or
commencing on the first Trading Day on or after December 1, 1997 and terminating
on the last Trading Day in the period  ending the  following  May 30, 1997.  The
duration of Offering Periods may be changed pursuant to Section 4 of this Plan.

                  (m) "Plan" shall mean this Employee Stock Purchase Plan.

                  (n) "Purchase Price" shall mean an amount equal to eighty-five
percent  (85%)  of the Fair  Market  Value  of a share  of  Common  Stock on the
Enrollment Date or on the Exercise Date, whichever is lower.

                  (o) "Reserves" shall mean the number of shares of Common Stock
covered by each option under the Plan which have not yet been  exercised and the
number of shares of Common Stock which have been  authorized  for issuance under
the Plan but not yet placed under option.

                  (p)  "Subsidiary"  shall  mean  a  corporation,   domestic  or
foreign,  of which not less than fifty  percent  (50%) of the voting  shares are
held by the Company or a Subsidiary,  
                                       33
<PAGE>
whether or not such corporation now exists or is hereafter organized or acquired
by the Company or a Subsidiary.

                  (q)  "Trading  Day" shall mean a day on which  national  stock
exchanges and the Nasdaq System are open for trading.

         3. Eligibility.

                  (a) Any  Employee  who shall be  employed  by the Company on a
given Enrollment Date shall be eligible to participate in the Plan.

                  (b)   Any   provisions   of   the   Plan   to   the   contrary
notwithstanding,  no Employee  shall be granted an option  under the Plan (i) to
the extent that, immediately after the grant, such Employee (or any other person
whose stock would be attributed to such Employee  pursuant to Section  424(d) of
the Code) would own capital stock of the Company and/or hold outstanding options
to  purchase  such  stock  possessing  five  percent  (5%) or more of the  total
combined  voting  power or  value of all  classes  of the  capital  stock of the
Company or of any  Subsidiary,  or (ii) to the extent  that his or her rights to
purchase  stock under all employee  stock  purchase plans of the Company and its
subsidiaries  accrues  at a rate  which  exceeds  twenty-five  thousand  dollars
($25,000)  worth of stock  (determined at the fair market value of the shares at
the time such option is granted) for each  calendar year in which such option is
outstanding at any time.

         4.  Offering  Periods.  The Plan shall be  implemented  by  consecutive
Offering Periods with a new Offering Period  commencing on the first Trading Day
on or after June 1 and May 1 each year, or on such other date as the Board shall
determine, and continuing thereafter until terminated in accordance with Section
21 hereof.  The Board  shall have the power to change the  duration  of Offering
Periods  (including  the  commencement  dates  thereof)  with  respect to future
offerings without stockholder approval if such change is announced at least five
(5) days prior to the  scheduled  beginning of the first  Offering  Period to be
affected thereafter.

         5. Participation.

                  (a) An eligible  Employee may become a participant in the Plan
by completing a subscription  agreement  authorizing  payroll  deductions in the
form of Exhibit 1 to this Plan and filing it with the Company's  payroll  office
prior to the applicable Enrollment Date.

                  (b) Payroll deductions for a participant shall commence on the
first payroll following the Enrollment Date and shall end on the last payroll in
the Offering  Period to which such  authorization  is applicable,  unless sooner
terminated by the participant as provided in Section 10 hereof.

         6. Payroll Deductions.
                                       34
<PAGE>
                  (a) At the time a  participant  files his or her  subscription
agreement, he or she shall elect to have payroll deductions made on each pay day
during the Offering  Period in an amount not  exceeding ten percent (10%) of the
Compensation  which he or she  receives  on each  pay day  during  the  Offering
Period.

                  (b) All payroll  deductions  made for a  participant  shall be
credited  to his or her  account  under the Plan and shall be  withheld in whole
percentages  only. A participant may not make any additional  payments into such
account.

                  (c) A participant may discontinue his or her  participation in
the Plan as provided in Section 11 hereof,  or may increase or decrease the rate
of his or her payroll  deductions  during the Offering  Period by  completing or
filing with the Company a new  subscription  agreement  authorizing  a change in
payroll  deduction rate. The Board may, in its  discretion,  limit the number of
participation  rate changes during any Offering Period. The change in rate shall
be effective with the first full payroll period following five (5) business days
after the Company's receipt of the new subscription agreement unless the Company
elects to process a given change in participation  more quickly. A participant's
subscription  agreement shall remain in effect for successive  Offering  Periods
unless terminated as provided in Section 11 hereof.

                  (d) Notwithstanding the foregoing,  to the extent necessary to
comply  with  Section   423(b)(8)  of  the  Code  and  Section  3(b)  hereof,  a
participant's  payroll  deductions  may be decreased to zero percent (0%) at any
time during an Offering Period.  Payroll deductions shall recommence at the rate
provided in such  participant's  subscription  agreement at the beginning of the
first Offering Period which is scheduled to end in the following  calendar year,
unless terminated by the participant as provided in Section 11 hereof.

                  (e) At the time the option is exercised,  in whole or in part,
or at the time some or all of the  Company's  Common Stock issued under the Plan
is disposed of, the participant  must make adequate  provision for the Company's
federal, state, or other tax withholding  obligations,  if any, which arise upon
the exercise of the option or the  disposition of the Common Stock. At any time,
the Company may, but shall not be obligated to, withhold from the  participant's
compensation the amount necessary for the Company to meet applicable withholding
obligations, including any withholding required to make available to the Company
any tax  deductions or benefits  attributable  to sale or early  disposition  of
Common Stock by the Employee.

         7. Grant of Option.  On the  Enrollment  Date of each Offering  Period,
each eligible Employee participating in such Offering Period shall be granted an
option  to  purchase  on the  Exercise  Date of  such  Offering  Period  (at the
applicable  Purchase  Price) up to a number of  shares of the  Company's  Common
Stock  determined by dividing such  Employee's  payroll  deductions  accumulated
prior to such Exercise Date and retained in the Participant's  account as of the
Exercise Date by the applicable Purchase Price;  provided that in no event shall
an Employee be permitted to purchase  during each Offering  Period more than two
thousand (2000) shares  (subject to any adjustment  pursuant to Section 20), and
provided  further that such  
                                       35
<PAGE>
purchase shall be subject to the  limitations  set forth in Sections 3(b) and 13
hereof.  Exercise  of the option  shall  occur as  provided in Section 8 hereof,
unless the participant has withdrawn  pursuant to Section 11 hereof.  The Option
shall expire on the last day of the Offering Period.

         8. Exercise of Option.  Unless a participant withdraws from the Plan as
provided  in  Section 11 hereof,  his or her option for the  purchase  of shares
shall be exercised automatically on the Exercise Date, and the maximum number of
full shares  subject to option shall be purchased  for such  participant  at the
applicable  Purchase Price with the accumulated payroll deductions in his or her
account.  No  fractional  shares  shall be  purchased;  any  payroll  deductions
accumulated  in a  participant's  account which are not sufficient to purchase a
full share  shall be retained in the  participant's  account for the  subsequent
Offering Period, subject to earlier withdrawal by the participant as provided in
Section 11 hereof.  Any other monies left over in a participant's  account after
the Exercise Date shall be returned to the  participant.  During a participant's
lifetime,  a participant's  option to purchase  shares  hereunder is exercisable
only by him or her.  Shares  purchased  shall be issued  subject to the  Holding
Period, as described in Section 9.

         9. Holding Period

                  Shares  purchased  by the  participant  will  be  held  in the
participant's  account  pursuant  to the Plan for the  duration of a twelve (12)
month Holding Period.

                  The Holding  Period will  commence on the first day  following
the Exercise Date and end after twelve (12)  calendar  months after the Exercise
Date.  Upon  completion  of the  Holding  Period,  the  relevant  shares will be
transferred to the participant.

                  Notwithstanding the foregoing,  the Holding Period shall lapse
in the event of a sale of all or substantially  all of the Company's assets or a
merger with or into another corporation.

         10.  Delivery.  As promptly as practicable  after each Exercise Date on
which a purchase of shares  occurs,  the Company  shall  arrange the delivery to
each  participant,  as  appropriate,  of a certificate  representing  the shares
purchased upon exercise of his or her option.

         11. Withdrawal.

                  (a) A  participant  may withdraw all but not less than all the
payroll  deductions  credited to his or her account and not yet used to exercise
his or her  option  under the Plan at any time by giving  written  notice to the
Company in the form of Exhibit 2 to this Plan. All of the participant's  payroll
deductions  credited  to his or her  account  shall be paid to such  participant
promptly after receipt of notice of withdrawal and such participant's option for
the Offering Period shall be  automatically  terminated,  and no further payroll
deductions for the purchase of shares shall be made for such Offering Period. If
a participant  withdraws from an 
                                       36
<PAGE>
Offering  Period,  payroll  deductions  shall not resume at the beginning of the
succeeding Offering Period unless the participant  delivers to the Company a new
subscription agreement.

                  (b) A  participant's  withdrawal from an Offering Period shall
not have any effect upon his or her  eligibility  to  participate in any similar
plan which may  hereafter  be adopted by the Company or in  succeeding  Offering
Periods which commence after the  termination of the Offering  Period from which
the participant withdraws.

         12.  Termination of Employment.  Upon a participant's  ceasing to be an
Employee  for any reason,  he or she shall be deemed to have elected to withdraw
from the Plan and the payroll deductions credited to such participant's  account
during the  Offering  Period but not yet used to  exercise  the option  shall be
returned to such  participant or, in the case of his or her death, to the person
or persons  entitled  thereto  under Section 16 hereof,  and such  participant's
option   shall   be   automatically    terminated.    The   preceding   sentence
notwithstanding,  a  participant  who  receives  payment  in lieu of  notice  of
termination  of employment  shall be treated as continuing to be an Employee for
the  participant's  customary number of hours per week of employment  during the
period in which the participant is subject to such payment in lieu of notice.

         13. Interest.  No interest shall accrue on the payroll  deductions of a
participant in the Plan.

         14. Stock.

                  (a) The maximum number of shares of the Company's Common Stock
which shall be made  available  for sale under the Plan shall be two hundred and
fifty  thousand  (250,000)  shares,   subject  to  adjustment  upon  changes  in
capitalization  of the Company as provided in Section 20 hereof.  If, on a given
Exercise  Date,  the number of shares  with  respect to which  options are to be
exercised  exceeds  the  number of shares  then  available  under the Plan,  the
Company shall make a pro rata allocation of the shares  remaining  available for
purchase  in as  uniform  a  manner  as  shall  be  practicable  and as it shall
determine to be equitable.

                  (b) The participant  shall have no interest or voting right in
shares covered by his option until such option has been exercised.

                  (c) Shares to be  delivered  to a  participant  under the Plan
shall  be  registered  in the  name  of the  participant  or in the  name of the
participant and his or her spouse.

         15.  Administration.  The Plan shall be  administered by the Board or a
committee  of members  of the Board  appointed  by the  Board.  The Board or its
committee  shall have full and  exclusive  discretionary  authority to construe,
interpret  and  apply the terms of the Plan,  to  determine  eligibility  and to
adjudicate all disputed claims filed under the Plan. Every finding, decision and
determination  made by the  Board or its  committee  shall,  to the full  extent
permitted by law, be final and binding upon all parties.
                                       37
<PAGE>
         16. Designation of Beneficiary.

                  (a)  A  participant  may  file  a  written  designation  of  a
beneficiary   who  is  to  receive  any  shares  and  cash,  if  any,  from  the
participant's  account under the Plan in the event of such  participant's  death
subsequent  to an Exercise  Date on which the option is  exercised  but prior to
delivery to such participant of such shares and cash. In addition, a participant
may file a written  designation of a beneficiary who is to receive any cash from
the  participant's  account  under the Plan in the  event of such  participant's
death  prior to  exercise of the  option.  If a  participant  is married and the
designated  beneficiary is not the spouse, spousal consent shall be required for
such designation to be effective.

                  (b) Such  designation  of  beneficiary  may be  changed by the
participant  at any time by  written  notice.  In the  event  of the  death of a
participant  and in the absence of a beneficiary  validly  designated  under the
Plan who is living at the time of such  participant's  death,  the Company shall
deliver such shares and/or cash to the executor or  administrator  of the estate
of the participant,  or if no such executor or administrator  has been appointed
(to the knowledge of the Company),  the Company, in its discretion,  may deliver
such  shares  and/or  cash to the  spouse  or to any one or more  dependents  or
relatives of the participant, or if no spouse, dependent or relative is known to
the Company, then to such other person as the Company may designate.

         17.   Transferability.   Neither  payroll  deductions   credited  to  a
participant's account nor any rights with regard to the exercise of an option or
to  receive  shares  under the Plan may be  assigned,  transferred,  pledged  or
otherwise  disposed of in any way (other  than by will,  the laws of descent and
distribution or as provided in Section 16 hereof) by the  participant.  Any such
attempt at assignment,  transfer,  pledge or other  disposition shall be without
effect,  except  that the  Company may treat such act as an election to withdraw
funds from an Offering Period in accordance with Section 11 hereof.

         18.  Use of  Funds.  All  payroll  deductions  received  or held by the
Company under the Plan may be used by the Company for any corporate purpose, and
the Company shall not be obligated to segregate such payroll deductions.

         19.  Reports.   Individual   accounts  shall  be  maintained  for  each
participant in the Plan.  Statements of account shall be given to  participating
Employees at least  annually,  which  statements  shall set forth the amounts of
payroll  deductions,  the Purchase Price, the number of shares purchased and the
remaining cash balance, if any.

         20.   Adjustments   Upon   Changes  in   Capitalization,   Dissolution,
Liquidation, Merger or Asset Sale.

                  (a) Changes in Capitalization.  Subject to any required action
by the stockholders of the Company,  the Reserves,  the maximum number of shares
each  participant may purchase per Offering  Period  (pursuant to Section 7), as
well as the price per share and the 
                                       38
<PAGE>
number of shares of Common Stock covered by each option under the Plan which has
not yet been  exercised  shall be  proportionately  adjusted for any increase or
decrease in the number of issued shares of Common Stock  resulting  from a stock
split,  reverse stock split, stock dividend,  combination or reclassification of
the Common Stock,  or any other  increase or decrease in the number of shares of
Common Stock effected without receipt of consideration by the Company; provided,
however, that conversion of any convertible  securities of the Company shall not
be  deemed  to have been  "effected  without  receipt  of  consideration".  Such
adjustment shall be made by the Board, whose determination in that respect shall
be final,  binding and  conclusive.  Except as  expressly  provided  herein,  no
issuance  by the  Company  of  shares  of  stock  of any  class,  or  securities
convertible into shares of stock of any class,  shall affect,  and no adjustment
by reason  thereof  shall be made with respect to, the number or price of shares
of Common Stock subject to an option.

                  (b) Dissolution or  Liquidation.  In the event of the proposed
dissolution or liquidation of the Company,  the Offering  Period shall terminate
immediately prior to the consummation of such proposed action,  unless otherwise
provided by the Board.

                  (c) Merger or Asset Sale.  In the event of a proposed  sale of
all or  substantially  all of the  assets of the  Company,  or the merger of the
Company with or into another  corporation,  the Offering Period then in progress
shall be shortened by setting a new Exercise Date (the "New Exercise Date"). The
New Exercise  Date shall be before the date of the  Company's  proposed  sale or
merger.  The Board shall notify each  participant in writing,  at least ten (10)
business  days prior to the New Exercise  Date,  that the Exercise  Date for the
participant's  option  has been  changed to the New  Exercise  Date and that the
participant's option shall be exercised  automatically on the New Exercise Date,
unless prior to such date the participant has withdrawn from the Offering Period
as provided in Section 11 hereof.

         21. Amendment or Termination.

                  (a) The Board of  Directors of the Company may at any time and
for any reason  terminate  or amend the Plan.  Except as  provided in Section 20
hereof, no such termination can affect options previously granted, provided that
an Offering  Period may be  terminated by the Board of Directors on any Exercise
Date if the Board  determines  that the  termination  of the Plan is in the best
interests of the Company and its stockholders.  Except as provided in Section 20
hereof, no amendment may make any change in any option theretofore granted which
adversely  affects the rights of any  participant.  To the extent  necessary  to
comply with Section 423 of the Code (or any other applicable law,  regulation or
stock exchange rule),  the Company shall obtain  shareholder  approval in such a
manner and to such a degree as required.

                  (b) Without  stockholder consent and without regard to whether
any participant rights may be considered to have been "adversely  affected," the
Board (or its committee) shall be entitled to change the Offering Periods, limit
the frequency and/or number of changes in the amount withheld during an Offering
Period,  establish  the  exchange  ratio  applicable  to amounts  withheld  in a
currency other than U.S.  dollars,  permit payroll  
                                       39
<PAGE>
withholding  in excess of the amount  designated  by a  participant  in order to
adjust for delays or mistakes in the Company's  processing of properly completed
withholding  elections,  establish  reasonable  waiting and  adjustment  periods
and/or accounting and crediting procedures to ensure that amounts applied toward
the  purchase of Common  Stock for each  participant  properly  correspond  with
amounts withheld from the participant's  Compensation,  and establish such other
limitations or procedures as the Board (or its committee) determines in its sole
discretion advisable which are consistent with the Plan.

         22. Notices.  All notices or other  communications  by a participant to
the Company  under or in  connection  with the Plan shall be deemed to have been
duly given when  received in the form  specified by the Company at the location,
or by the person, designated by the Company for the receipt thereof.

         23. Conditions Upon Issuance of Shares. Shares shall not be issued with
respect to an option  unless the  exercise of such option and the  issuance  and
delivery of such  shares  pursuant  thereto  shall  comply  with all  applicable
provisions  of law,  domestic or foreign,  including,  without  limitation,  the
Securities  Act of 1933,  as amended,  the  Securities  Exchange Act of 1934, as
amended, the rules and regulations promulgated thereunder,  and the requirements
of any stock  exchange  upon which the  shares may then be listed,  and shall be
further  subject to the approval of counsel for the Company with respect to such
compliance.

         As a condition  to the  exercise of an option,  the Company may require
the person  exercising  such option to represent  and warrant at the time of any
such  exercise  that the  shares are being  purchased  only for  investment  and
without  any  present  intention  to sell or  distribute  such shares if, in the
opinion of counsel for the Company,  such a representation is required by any of
the aforementioned applicable provisions of law.

         24. Term of Plan.  The Plan shall become  effective upon the earlier to
occur  of its  adoption  by the  Board  of  Directors  or  its  approval  by the
stockholders of the Company.  It shall continue in effect for a term of ten (10)
years unless sooner terminated under Section 21 hereof.
                                       40
<PAGE>
                                    EXHIBIT 1
                             INTER-TEL, INCORPORATED
                        1997 EMPLOYEE STOCK PURCHASE PLAN

                             SUBSCRIPTION AGREEMENT



_____ Original Application                           Enrollment Date: __________
_____ Change in Payroll Deduction Rate
_____ Change of Beneficiary(ies)


1.       _____________________________________  hereby elects to  participate in
         the  Inter-Tel,  Incorporated  1997 Employee  Stock  Purchase Plan (the
         "Employee  Stock Purchase  Plan") and subscribes to purchase  shares of
         the  Company's  Common  Stock  in  accordance  with  this  Subscription
         Agreement and the Employee Stock Purchase Plan.

2.       I hereby authorize payroll  deductions from each paycheck in the amount
         of ____% of my  Compensation  on each payday (from 1 to _____%)  during
         the Offering  Period in  accordance  with the Employee  Stock  Purchase
         Plan. (Please note that no fractional percentages are permitted.)

3.       I understand that said payroll  deductions shall be accumulated for the
         purchase of shares of Common  Stock at the  applicable  Purchase  Price
         determined  in  accordance  with the Employee  Stock  Purchase  Plan. I
         understand  that if I do not  withdraw  from an  Offering  Period,  any
         accumulated  payroll deductions will be used to automatically  exercise
         my option.

4.       I understand  that any shares of the Company's  Common Stock I purchase
         shall be held by the Company  for twelve (12) months  after the date of
         purchase. I understand that the Company will deliver to me the shares I
         have  purchased as soon as possible after the twelve (12) month Holding
         Period.

5.       I have received a copy of the complete  Employee Stock Purchase Plan. I
         understand that my participation in the Employee Stock Purchase Plan is
         in all respects  subject to the terms of the Plan. I understand that my
         ability to exercise  the option  under this  Subscription  Agreement is
         subject to stockholder approval of the Employee Stock Purchase Plan.

6.       Shares  purchased for me under the Employee  Stock Purchase Plan should
         be  issued  in  the  name(s)  of  _____________________________________
         (Employee or Employee and Spouse only).
                                       41
<PAGE>
7.       I understand that if I dispose of any shares received by me pursuant to
         the Plan within 2 years after the Enrollment Date (the first day of the
         Offering  Period  during  which I  purchased  such  shares),  I will be
         treated for federal  income tax  purposes as having  received  ordinary
         income at the time of such disposition in an amount equal to the excess
         of the fair  market  value of the shares at the time such  shares  were
         purchased  by me over the price which I paid for the  shares.  I hereby
         agree to notify the  Company in writing  within  thirty (30) days after
         the  date  of  any  disposition  of  shares  and I will  make  adequate
         provision for Federal, state or other tax withholding  obligations,  if
         any, which arise upon the disposition of the Common Stock.  The Company
         may, but will not be obligated to,  withhold from my  compensation  the
         amount  necessary  to  meet  any  applicable   withholding   obligation
         including any  withholding  necessary to make  available to the Company
         any  tax  deductions  or  benefits   attributable   to  sale  or  early
         disposition  of Common  Stock by me. If I dispose of such shares at any
         time after the  expiration of the 2-year holding  period,  I understand
         that I will be  treated  for  federal  income  tax  purposes  as having
         received  income  only at the time of such  disposition,  and that such
         income will be taxed as ordinary income only to the extent of an amount
         equal to the lesser of (1) the excess of the fair  market  value of the
         shares at the time of such  disposition over the purchase price which I
         paid for the shares,  or (2) fifteen  percent  (15%) of the fair market
         value of the  shares  on the  first  day of the  Offering  Period.  The
         remainder of the gain, if any,  recognized on such  disposition will be
         taxed as capital gain.

8.       I hereby agree to be bound by the terms of the Employee  Stock Purchase
         Plan. The  effectiveness  of this  Subscription  Agreement is dependent
         upon my eligibility to participate in the Employee Stock Purchase Plan.

9.       In the  event of my  death,  I hereby  designate  the  following  as my
         beneficiary(ies)  to receive all  payments  and shares due me under the
         Employee Stock Purchase Plan:

NAME:  (Please print)               ____________________________________________
                                      (First)         (Middle)           (Last)

                                    ____________________________________________
                                    (Relationship)

                                    ____________________________________________
                                    ____________________________________________
                                    (Address)
Employee's Social
Security Number:                    ____________________________________________


Employee's Address:                 ____________________________________________
                                    ____________________________________________

                                       42
<PAGE>
I UNDERSTAND THAT THIS SUBSCRIPTION  AGREEMENT SHALL REMAIN IN EFFECT THROUGHOUT
SUCCESSIVE OFFERING PERIODS UNLESS TERMINATED BY ME.



Dated: ___________________

___________________________________________
Signature of Employee

___________________________________________
Spouse's Signature (If beneficiary other than Spouse)
                                       43
<PAGE>
                                    EXHIBIT 2
                                    ---------

                             INTER-TEL, INCORPORATED
                        1997 EMPLOYEE STOCK PURCHASE PLAN

                              NOTICE OF WITHDRAWAL


         The  undersigned  participant in the Offering  Period of the Inter-Tel,
Incorporated 1997 Employee Stock Purchase Plan which began on ___________ 19____
(the  "Enrollment  Date")  hereby  notifies  the  Company  that he or she hereby
withdraws from the Offering Period.  He or she hereby directs the Company to pay
to the  undersigned  as  promptly  as  practicable  all the  payroll  deductions
credited  to his or her  account  with  respect  to such  Offering  Period.  The
undersigned  understands  and agrees  that his or her  option for such  Offering
Period will be automatically  terminated.  The undersigned  understands  further
that no further  payroll  deductions  will be made for the purchase of shares in
the current Offering Period and the undersigned shall be eligible to participate
in  succeeding  Offering  Periods  only  by  delivering  to  the  Company  a new
Subscription Agreement.


                                        Name and Address of Participant:

                                        ____________________________________

                                        ____________________________________

                                        ____________________________________



                                        Signature:

                                        ____________________________________


                                        Date: ______________________________
                                       44
<PAGE>
                                   EXHIBIT C

                                AMENDMENT TO THE
                      RESTATED ARTICLES OF INCORPORATION OF
                             INTER-TEL, INCORPORATED
                                (Proposal No. 4)

Paragraph 1 of Article IX of the Restated  Articles of  Incorporation is amended
in its entirety to read as follows:

         "The corporation shall indemnify any and all of its existing and former
directors and officers to the fullest extent permitted by Section  10-202.B.2 of
the Arizona Business  Corporation Act; provided,  however,  that the corporation
shall  have the right to refuse  indemnification  in any  instance  in which the
person to whom  indemnification  would otherwise have been applicable shall have
unreasonably  refused to permit the corporation,  at its own expense and through
counsel of its own choosing,  to defend him or her in the action. If the Arizona
Business Corporation Act is amended to authorize corporate action broadening the
corporation's  ability to indemnify its directors and officers,  the corporation
shall  indemnify  its existing and former  directors and officers to the fullest
extent permitted by the Arizona Business Corporation Act, as amended. Any repeal
or modification of this Article IX,  Paragraph 1 shall not adversely  affect any
right or  protection  of any  existing  or former  director  or  officer  of the
corporation  existing  hereunder  with respect to any act or omission  occurring
prior to or at the time of such repeal or modification."

                                       45
<PAGE>
          This Proxy is Solicited on Behalf of the Board of Directors
                            INTER-TEL, INCORPORATION
                      1997 ANNUAL MEETING OF SHAREHOLDERS

         The  undersigned  shareholder  of INTER-TEL,  INCORPORATED,  as Arizona
corporation,  hereby  acknowledges  receipt of the  Notice of Annual  Meeting of
Shareholders and Proxy Statement, each dated March 21, 1997, and hereby appoints
Kurt R.  Kneip  and N.  Thomas  Peiffer,  Jr.,  and  each of them,  proxies  and
attorneys-in-fact, with full power to each of substitution, on behalf and in the
name of the undersigned, to represent the undersigned at the 1997 Annual Meeting
of  Shareholders  of INTER-TEL,  INCORPORATED,  to be held on April 23, 1997, at
10:00  a.m.,  local  time,  at the Wyndam  Gardens  Hotel,  427 N. 44th  Street,
Phoenix,  Arizona 85008, and at any adjournment or adjournments  thereof, and to
vote all shares of Common Stock which the undersigned would be entitled to vote,
if then and there personally present, on the matters set forth below:


       (Continued, and to be marked, dated and signed, on the other side)

                            ^ FOLD AND DETACH HERE ^
<PAGE>
                                                           Please mark
                                                          your votes as   [X]
                                                           indicated in
                                                           this example

The Board of Directors recommends               FOR all             WITHHELD
a vote FOR Items 1, 2, 3, and 4.            nominees listed    AUTHORITY to vote
                                             below (except      for all nominees
1.  ELECTION OF DIRECTORS:                   as indicated)        listed below
Steven G. Mihaylo, J. Robert Anderson,
Gary D. Edens, Maurice Esperseth, C.            [     ]              [    ]
Roland Haden and Norman Stout

(INSTRUCTION:  To  withhold  authority  to vote  for  any  nominee,  print  that
nominee's name in the space provided below.)

________________________________________________________

________________________________________________________

2.  APPROVAL OF THE COMPANY'S          FOR             AGAINST          ABSTAIN
1997 LONG-TERM INCENTIVE PLAN.       [     ]           [     ]          [     ]
                                     
        
3.  APPROVAL OF THE COMPANY'S          FOR             AGAINST          ABSTAIN
1997 EMPLOYEE STOCK PURCHASE PLAN.   [     ]           [     ]          [     ]
                                       

4. APPROVAL OF AN AMENDMENT TO         FOR             AGAINST          ABSTAIN
THE RESTATED ARTICLES OF             [     ]           [     ]          [     ]
INCORPORATION REGARDING              
DIRECTOR AND OFFICER 
INDEMNIFICATION

THIS PROXY WILL BE VOTED AS DIRECTED OR, IF NO CONTRARY  DIRECTION IS INDICATED,
WILL BE VOTED FOR THE ELECTION OF DIRECTORS  AND AS SAID PROXIES DEEM  ADVISABLE
ON SUCH OTHER MATTERS AS MAY COME BEFORE THE MEETING.

A majority of such attorneys or substitutes as shall be present and shall act at
said meeting or any adjournment or adjournments thereof (or if only one shall be
present and act, then that one) shall have and may exercise all of the powers of
said attorneys-in-fact hereunder.

Signature(s)_________________________________________ Date _____________________
NOTE:  Please sign name exactly as it appears  herein.  Joint owners should each
sign. When signing as attorney,  executor,  administrator,  trustee or guardian,
please give full title as such.


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