FRONTIER ADJUSTERS OF AMERICA INC
PREM14A, 2000-05-04
PATENT OWNERS & LESSORS
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            SCHEDULE 14A INFORMATION
                Proxy Statement Pursuant to Section 14(a) of the
                         Securities Exchange Act of 1934

Filed by the Registrant [X]
Filed by a Party other than the Registrant [ ]

Check the appropriate box:
[X]  Preliminary Proxy Statement           [ ]  Confidential, For Use of the
[ ]  Definitive Proxy Statement                 Commission Only (as permitted
[ ]  Definitive Additional Materials            by Rule 14a-6(e)(2))
[ ]  Soliciting Material Pursuant to
     Rule 14a-11(c) or Rule 14a-12

                       Frontier Adjusters of America, Inc.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter)

- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant)

Payment of Filing Fee (Check the appropriate box):
[ ]  No fee required.
[X]  Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11.

1)   Title of each class of securities to which transaction applies:

     Common stock, par value $0.01 per share
- --------------------------------------------------------------------------------
2)   Aggregate number of securities to which transaction applies:

     16,840,000 shares
- --------------------------------------------------------------------------------
3)   Per unit price or other underlying value of transaction  computed  pursuant
     to Exchange  Act Rule 0-11 (set forth the amount on which the filing fee is
     calculated and state how it was determined):

     $3.50 per share (based upon the closing price of Registrant's common stock
     on May 2, 2000 as quoted on the AMEX)
- --------------------------------------------------------------------------------
4)   Proposed maximum aggregate value of transaction:

     $58,940,000
- --------------------------------------------------------------------------------
5)   Total fee paid:

     $11,788
- --------------------------------------------------------------------------------
[ ] Fee paid previously with preliminary materials:

[ ] Check box if any part of the fee is offset as provided  by  Exchange  Act
    Rule  0-11(a)(2)  and identify the filing for which the  offsetting fee was
    paid  previously.  Identify the previous filing by  registration  statement
    number, or the form or schedule and the date of its filing.

    1)   Amount previously paid:
                                ------------------------------------------
    2)   Form, Schedule or Registration Statement No.:
                                                      --------------------
    3)   Filing Party:
                      ----------------------------------------------------
    4)   Date Filed:
                    ------------------------------------------------------
<PAGE>
                              [Frontier Letterhead]

                             ________________, 2000

Dear Shareholder:

     You are cordially  invited to attend a Special Meeting of Shareholders (the
"Special  Meeting") of Frontier  Adjusters of America,  Inc.  ("Frontier" or the
"Company")  to be  held at  _____  a.m.,  on  ___________,  2000  at  Frontier's
executive offices, located at 45 East Monterey Way, Phoenix, Arizona 85012.

     At the  Special  Meeting  you will be asked to  consider  and vote upon the
following Proposals:

     1.   To approve and adopt the  Agreement  and Plan of Merger  (the  "Merger
          Agreement")  between  Frontier,  United  Financial  Adjusting  Company
          ("UFAC") and Netrex  Holdings  LLC  ("Netrex"),  and the  transactions
          contemplated by the Merger Agreement,  pursuant to which Frontier will
          merge  with and  acquire  a 100%  ownership  interest  in UFAC and its
          subsidiaries,  DBG  Technologies,  Inc. ("DBG") and JW Software,  Inc.
          ("JW")  in  exchange  for the net  issuance  of  11,581,487  shares of
          Frontier's common stock;

     2.   To approve the Amended and First Restated Articles of Incorporation of
          the Company  (the  "Amended  and  Restated  Articles")  to conform the
          Company's  Articles of  Incorporation to certain changes under Arizona
          law, to change the Company's name to "Netrex Business Services,  Inc."
          and to reflect certain other technical changes; and

     3.   To  transact  such other  business  as may  properly  come  before the
          Special Meeting or any adjournment thereof.

     After  careful  consideration,  your  Board of  Directors  has  unanimously
approved  the Merger  Agreement  and the Amended and  Restated  Articles and has
concluded that each is in the best  interests of Frontier and its  shareholders.
YOUR BOARD OF DIRECTORS HAS UNANIMOUSLY RECOMMENDED THAT FRONTIER'S SHAREHOLDERS
APPROVE THE MERGER AGREEMENT AND APPROVE THE AMENDED AND RESTATED ARTICLES.

     Approval  of each  of the  Proposals  requires  the  affirmative  vote of a
majority of the votes present in person or  represented  by proxy at the Special
Meeting  provided that there is a quorum present.  A quorum consists of over 50%
of the shares of Common Stock issued and  outstanding on the Record Date.  UFAC,
together with shareholder directors,  holds approximately 68.5% of the aggregate
number of votes that may be cast by the holders of Frontier common stock,  which
votes are  sufficient  to  approve  the Merger  Agreement  and the  Amended  and
Restated Articles.

     In the  materials  accompanying  this  letter,  you will  find a Notice  of
Special Meeting of Shareholders, a Proxy Statement relating to the actions to be
taken by Frontier's  shareholders at the Special Meeting, and a proxy. The Proxy
Statement more fully  describes the terms of the proposed  Merger  Agreement and
includes information about UFAC, DBG and JW.

     To ensure your  representation  at the Special  Meeting,  please  complete,
sign, and date the enclosed proxy and return it in the envelope provided. If you
attend the Special Meeting,  you may vote in person if you wish, even though you
have previously turned in your proxy.

     Thank you for your continued support.

                                        Sincerely,

                                        Peter I. Cavallaro, Esq.
                                        Secretary
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.

                    NOTICE OF SPECIAL MEETING OF SHAREHOLDERS

                             _________________, 2000


     The Special Meeting of Shareholders of Frontier Adjusters of America, Inc.,
an  Arizona  corporation  ("Frontier"  or  the  "Company"),   will  be  held  on
______________,  _____________, 2000, at _______ a.m. (Phoenix, Arizona time) at
Frontier's  executive offices located at 45 East Monterey Way, Phoenix,  Arizona
85012, for the following purposes:

     1.   To approve and adopt the  Agreement  and Plan of Merger  (the  "Merger
          Agreement")  between  Frontier,  United  Financial  Adjusting  Company
          ("UFAC") and Netrex  Holdings  LLC  ("Netrex"),  and the  transactions
          contemplated by the Merger Agreement,  pursuant to which Frontier will
          merge  with and  acquire  a 100%  ownership  interest  in UFAC and its
          subsidiaries,  DBG  Technologies,  Inc. ("DBG") and JW Software,  Inc.
          ("JW")  in  exchange  for the net  issuance  of  11,581,487  shares of
          Frontier's common stock;

     2.   To approve the Amended and First Restated Articles of Incorporation of
          the Company  (the  "Amended  and  Restated  Articles")  to conform the
          Company's  Articles of  Incorporation to certain changes under Arizona
          law, to change the Company's name to "Netrex Business Services,  Inc."
          and to reflect certain other technical changes; and

     3.   To  transact  such other  business  as may  properly  come  before the
          Special Meeting or any adjournment thereof.

     The  foregoing  items of  business  are more fully  described  in the Proxy
Statement  accompanying this Notice. Only shareholders of record at the close of
business on  ______________,  2000 are  entitled to notice of and to vote at the
Special Meeting.

     All  shareholders  are cordially  invited to attend the Special  Meeting in
person. To assure your representation at the Special Meeting,  however,  you are
urged to mark, sign, date, and return the enclosed proxy as promptly as possible
in the  postage-prepaid  envelope  enclosed for that  purpose.  Any  shareholder
attending  the Special  Meeting may vote in person even if he or she  previously
has returned a proxy.

     YOUR  VOTE IS  IMPORTANT,  REGARDLESS  OF THE  NUMBER  OF  SHARES  YOU OWN.
SHAREHOLDERS  WHO  DO NOT  EXPECT  TO BE  PRESENT  AT THE  SPECIAL  MEETING  ARE
REQUESTED  TO MARK,  SIGN,  DATE AND RETURN THE  ENCLOSED  PROXY IN THE ENVELOPE
PROVIDED.

                                        By Order of the Board of Directors,


Phoenix, Arizona                        Peter I. Cavallaro, Esq.
__________________, 2000                Secretary
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.

                              45 EAST MONTEREY WAY

                             PHOENIX, ARIZONA 85012

                                 ---------------
                                 PROXY STATEMENT
                                 ---------------

Shareholders  are urged to read this Proxy  Statement in its  entirety.  As used
herein,  "Frontier" or the "Company" means Frontier Adjusters of America,  Inc.,
an Arizona corporation,  and/or its subsidiaries.  "UFAC" means United Financial
Adjusting Company,  an Ohio corporation,  which is a wholly-owned  subsidiary of
Netrex  Holdings  LLC  ("Netrex").  "JW"  means JW  Software,  Inc.,  a Missouri
corporation, which is wholly owned by UFAC. "DBG" means DBG Technologies,  Inc.,
an Ohio corporation, which is wholly owned by UFAC. Netrex is a Delaware limited
liability  company.  UFAC owns 5,258,513  shares of common stock of Frontier (or
approximately 59% of the outstanding capital stock of Frontier). Netrex is owned
by certain private investors,  including John M. Davies,  Frontier's Chairman of
the Board.  Certain capitalized terms used in this Summary are defined elsewhere
in this Proxy Statement.

GENERAL

The enclosed  proxy is solicited  on behalf of Frontier by  Frontier's  board of
directors  (the "Board" or "Board of Directors")  for use at Frontier's  Special
Meeting of Shareholders to be held on _________, ____________, 2000 at ____ a.m.
(Phoenix,  Arizona time) (the "Special Meeting"), or at any adjournment thereof,
for the  purposes  set forth in this  Proxy  Statement  and in the  accompanying
Notice of Special Meeting of Shareholders..  The Special Meeting will be held at
Frontier's  executive offices located at 45 East Monterey Way, Phoenix,  Arizona
85012.

These proxy solicitation  materials were first mailed on or about _____________,
2000 to all shareholders entitled to vote at the Special Meeting.

The  mailing  address of the  Company's  principal  executive  office is 45 East
Monterey Way, Phoenix, Arizona 85012.

RECORD DATE

The Board of Directors has fixed the close of business on _____________, 2000 as
the record  date (the  "Record  Date")  for the  determination  of  shareholders
entitled  to notice of and to vote at the  Special  Meeting  or any  adjournment
thereof.

REVOCABILITY OF PROXIES

Any person  giving a proxy may  revoke  the proxy at any time  before its use by
delivering to the Company  written notice of revocation or a duly executed proxy
bearing a later date, or by attending the Special Meeting and voting in person.

VOTING SECURITIES AND VOTING RIGHTS

On the Record  Date,  the Company  had  outstanding  8,957,660  shares of common
stock,  par value $.01 per share (the  "Common  Stock").  Each  holder of Common
Stock voting at the Special Meeting,  either in person or by proxy, may cast one
vote per share of  Common  Stock  held on all  matters  to be voted  upon at the
Special Meeting.

The  presence,  in person or by proxy,  at the Special  Meeting of  shareholders
entitled  to cast a majority of all votes  entitled to be cast at such  meeting,
shall  constitute a quorum.  Assuming that a quorum is present,  the affirmative
vote of a majority of the shares of the Company present in person or represented
by proxy at the Special Meeting is required to approve the Merger  Agreement and
the  transactions  contemplated  thereby,  to approve the  Amended and  Restated
Articles of  Incorporation,  and to transact such other business as may properly
come before the Special Meeting or any adjournment thereof.

Shareholders are not entitled under Arizona law to appraisal rights with respect
to the Transaction.
<PAGE>
Votes cast by proxy or in person at the Special Meeting will be tabulated by the
election inspectors appointed for the Special Meeting and will determine whether
a quorum is present.  The election  inspectors will treat  abstentions as shares
that are present and entitled to vote for purposes of  determining  the presence
of a quorum,  but as unvoted for  purposes of  determining  the  approval of any
matter  submitted to the  shareholders for a vote. Thus, an abstention will have
the same effect as a vote against a Proposal. If a broker indicates on the proxy
that it does not have discretionary  authority as to certain shares to vote on a
particular  matter,  those shares will not be considered as present and entitled
to vote with respect to that matter.

VOTING OF PROXIES

When a proxy is properly executed and returned, the shares it represents will be
voted at the Special Meeting as directed.  Unless otherwise  instructed,  shares
represented  by proxy will be voted  "for" each of the  Proposals.  If any other
matters should properly come before the Special Meeting,  it is the intention of
the persons named in the enclosed  proxy to vote each proxy in  accordance  with
their best judgment on such matter.

SOLICITATION

The cost of this  solicitation  will be borne by the Company.  In addition,  the
Company may reimburse brokerage firms and other persons representing  beneficial
owners of shares for expenses incurred in forwarding  solicitation  materials to
such  beneficial  owners.  Proxies  also  may be  solicited  by  certain  of the
Company's  directors  and  officers,  personally  or by  telephone  or telegram,
without additional compensation.

INCORPORATION OF CERTAIN DOCUMENTS BY REFERENCE

The  following  documents  filed  with the  Commission  by  Frontier  (File  No.
001-12902) are incorporated by reference in this Proxy Statement.

1.   Frontier's  Annual  Report on Form 10-K for the fiscal  year ended June 30,
     1999.

2.   Frontier's  Quarterly Reports on Form 10-Q for the quarters ended September
     30, 1999 and December 31, 1999.

3.   Frontier's current report on Form 8-K dated December 2, 1999.

All documents and reports filed by Frontier  pursuant to Sections 13(a),  13(c),
14, or 15(d) of the  Exchange  Act after the date of this  Proxy  Statement  and
prior to the date of the Special  Meeting shall be deemed to be  incorporated by
reference  in this Proxy  Statement  and to be a part  hereof  from the dates of
filing of such  documents or reports.  Any statement  contained in a document or
report  incorporated or deemed to be  incorporated by reference  herein shall be
deemed to be modified or superseded for purposes of this Proxy  Statement to the
extent that a statement  contained  herein, or in any other  subsequently  filed
document or report which also is deemed to be incorporated by reference  herein,
modifies  or  supersedes  such  statement.  Any such  statement  so  modified or
superseded  shall  not be  deemed,  except  as so  modified  or  superseded,  to
constitute a part of this Proxy Statement.

THIS PROXY STATEMENT  INCORPORATES DOCUMENTS BY REFERENCE THAT ARE NOT PRESENTED
HEREIN OR  DELIVERED  HEREWITH.  SUCH  DOCUMENTS  (OTHER  THAN  EXHIBITS TO SUCH
DOCUMENTS UNLESS SUCH EXHIBITS ARE  SPECIFICALLY  INCORPORATED BY REFERENCE) ARE
AVAILABLE,  WITHOUT CHARGE,  TO ANY PERSON,  INCLUDING ANY BENEFICIAL  OWNER, TO
WHOM THIS PROXY  STATEMENT  IS  DELIVERED,  ON  WRITTEN  OR ORAL  REQUEST TO THE
COMPANY'S  SECRETARY AT THE COMPANY'S  EXECUTIVE  OFFICE SET FORTH IN THIS PROXY
STATEMENT.

                                       2
<PAGE>
                                  ------------
                                  PROPOSAL ONE
                                  ------------

     On May 2, 2000,  the Board of  Directors  approved a proposal to merge with
UFAC. UFAC offers products and services in the area of claims  adjusting,  third
party  claims  administration,   and  subrogation  collections.   UFAC  has  two
wholly-owned  subsidiaries,  JW and DBG. JW and DBG provide innovative  software
products and programs for customers in the  insurance,  financial and automotive
industries.  The Board  believes  that this merger will allow  Frontier to enter
into businesses  closely related to its insurance and risk management  business,
to expand its  technology  base and  operations  and to expand  into  e-commerce
activities.

                           PARTIES TO THE TRANSACTION

FRONTIER

Frontier   licenses  and  franchises   independent   insurance   adjusters  (the
independent   insurance   adjusters  licensed  or  franchised  by  Frontier  are
hereinafter  referred to collectively as the "Adjusters")  throughout the United
States  and in Canada  and  provides  support  services  to the  Adjusters.  The
Adjusters are engaged by insurance carriers and self-insured companies to adjust
claims  made  against  them by  claimants  and by  policyholders.  In  addition,
Frontier, and certain of the Adjusters,  offer risk management services to their
clients.  As of March 31,  2000,  Frontier  had  entered  into 505  license  and
franchise agreements  ("Agreements") with 683 advertised locations in 50 states,
the District of Columbia and Canada.  In addition to licensing  and  franchising
Adjusters,  Frontier owns and operates independent  insurance adjusting and risk
management businesses in Arizona and Nevada.

As of March  31,  2000,  Frontier  employed  34  people,  33  full-time  and one
part-time.  Nine employees provided adjusting services  full-time,  one employee
provided adjusting services part-time,  two were full-time officers of Frontier,
and 22  were  full-time  administrative  staff.  Management  believes  that  its
relations with its employees are good.

GENERAL

For its fiscal years ended June 30, 1999,  1998 and 1997,  Frontier's  licensing
and  franchising  activities  accounted  for  approximately  78%,  79% and  86%,
respectively,  of gross revenue,  and Frontier's  adjusting and risk  management
businesses accounted for approximately 22%, 21% and 14%, respectively,  of gross
revenue.  The revenue derived from Frontier's  operations,  as well as the gross
billings  by  Adjusters  (upon  which  Frontier's  revenue  from  licensing  and
franchising activities are based), are set forth in the following table.

                                               Fiscal Year Ended June 30,
                                         ---------------------------------------
                                            1999          1998          1997
                                         -----------   -----------   -----------
Gross billings by Adjusters              $44,730,000   $42,050,000   $48,060,000
  (approximate)
Revenue from licensing and
  franchising activities                   4,936,349     4,596,657     5,278,967
Revenue from Frontier-owned adjusting
  and risk management businesses           1,405,235     1,228,691       885,636

Although   Frontier   generally   considers  its  client  base  broad  and  well
diversified,  collections  received by  Adjusters  from one  insurance  company,
Scottsdale Insurance Company,  represented revenue to Frontier of 1.6%, 9.2% and
18.8% of continuing  licensing and franchising fees for the years ended June 30,
1999, 1998 and 1997, respectively.  In June 1997 this client elected to purchase
the majority of its adjusting services from other vendors,  and thereafter,  the
revenue generated from this client substantially diminished.

For further disclosure regarding Frontier's  accounting segments,  see Note 8 to
the financial  statements to Frontier's  Annual Report for the fiscal year ended
June 30, 1999.

                                       3
<PAGE>
CLAIMS ADJUSTING

A claims adjuster conducts the business of providing claims adjustment  services
to insurance companies and to self-insured clients. The major elements of claims
adjusting consist of the following:

     *    Investigation - the development of information  necessary to determine
          the cause and origin of the loss.

     *    Evaluation  - the  determination  of the  extent  and  value of damage
          incurred and the coverage,  liability and  compensability  relating to
          the parties involved.

     *    Disposition  - the  resolution  of  the  claim,  whether  by  payment,
          negotiation and settlement, by denial or by other resolution.

     *    Management - the  coordination  of all parties  involved in the claims
          process  and the  supervision  of the claims  process  including  risk
          management related services.

Insurance  companies,  which represent the major source of revenue to adjusters,
customarily  manage their own claims  management  function  and require  defined
services from adjusters,  such as field  investigation and settlement  services.
Self-insured  clients  typically  require  a range of risk  management  services
including claims adjustment,  claims management,  statistical reporting and loss
control, among other services. Insurance companies usually make claims adjusting
assignments on a claim by claim basis.  Self-insured  clients  typically  retain
adjusting  firms like  Frontier and the Adjusters to handle all of their claims,
such as  workers'  compensation,  general  liability  claims  and other  claims.
Neither  Frontier nor any of the Adjusters  engages in public  adjusting,  which
consists  of  representing  individual  insureds  with  respect to their  claims
against insurance companies.

Risk management  related  services  consist  primarily of providing  services to
in-house risk managers of self-insureds  whose internal resources do not include
expertise  in claims  adjusting  or other  aspects  of claims  management.  Risk
management services,  which also are often referred to in the industry as "third
party administration"  include administering claims,  working with self-insurers
to decide whether certain claims need external  investigation,  coordinating the
efforts of the field  investigation  with  internal  claims  review  activities,
generating  necessary  statistical  reports  and paying  losses.  The  insurance
companies responsible for the excess coverage of self-insured clients often play
a  significant  role  in the  selection  and  retention  of  providers  of  risk
management or third party administration and related services.

LICENSING AND FRANCHISING

The major part of Frontier's  revenue is derived under its  Agreements  with the
Adjusters. Pursuant to the terms of the Agreements, an Adjuster is authorized to
use, within a designated  geographic area,  Frontier's service mark in providing
adjusting  and risk  management-related  services.  In addition,  an Adjuster is
provided  with a  computerized  central  collection  and  rebilling  service and
national  advertising and referrals by Frontier.  Frontier receives a 10% or 15%
royalty  fee on all of the  Adjusters'  collections.  In fiscal  1999,  Frontier
retained  10.7% of the  Adjusters'  collections as royalty fees under all of its
Agreements.

Frontier  generally  does not  advertise for or solicit  potential  licensees or
franchisees.  Frontier believes that through the financial flexibility it offers
and the established and dependable  services it provides to Adjusters,  Frontier
is generally capable of attracting qualified licensees and franchisees.

Frontier's philosophy is to enter into agreements with licensees and franchisees
who are highly qualified and capable of adjusting all types of claims.  Frontier
estimates  that the average  length of time during which the Adjusters have been
providing   insurance   adjusting   services,   on  a  company-wide   basis,  is
approximately 20 years.

Before  entering into an agreement  with a prospective  licensee or  franchisee,
Frontier  reviews the  prospective  licensee's  or  franchisee's  background  to
determine  whether he or she is qualified and capable of rendering  professional
insurance adjusting services.  In evaluating a potential licensee or franchisee,
Frontier  considers the length of time the potential  licensee or franchisee has
been  involved in insurance  adjusting  and such other factors as his or her (i)
experience and the types of claims that he or she is capable of adjusting;  (ii)
ability to act independently  without  supervision by Frontier;  (iii) prior and
current associations in the insurance adjusting business; and (iv) reputation in
the  insurance  adjusting  business and in the community in which he or she will
provide insurance adjusting services.

                                       4
<PAGE>
OPERATION OF INDEPENDENT ADJUSTERS

Each Adjuster is required to maintain an office  within a designated  geographic
area  defined in his or her  Agreement.  The  Agreements  require,  among  other
things,  that  Adjusters  devote at least 80% of their  time  during  any 45-day
period to the conduct of the defined  business.  The  Agreements  are subject to
termination by Frontier upon an Adjuster's failure to meet minimum gross billing
volumes. The Adjusters retain the right to make independent  decisions regarding
the  management and operation of their  businesses,  subject to the terms of the
Agreements.

Frontier  has a  national  advertising  program  in major  trade  journals.  The
advertising  is designed to promote  Frontier's  operations  and to generate new
accounts for its Adjusters.  Adjusters  receive claims from both local referrals
developed by the Adjusters and from referrals by Frontier.  The latter referrals
are generally obtained through advertising efforts and the general reputation of
Frontier. In addition,  Adjusters are permitted,  but not required, to advertise
within their designated geographic areas.

Upon providing  services to a client, the Adjuster prepares a bill to the client
for the Adjuster's services. The form of invoice, which is supplied by Frontier,
indicates  that  remittance is to be made directly to Frontier's  address.  Upon
receipt of payment from the client,  Frontier withholds the royalty fee together
with any  reimbursements  due to Frontier for liability and errors and omissions
insurance  premiums  Frontier  may  have  paid on  behalf  of the  Adjuster  and
repayments  for any  credits,  loans or advances  Frontier  may have made to the
Adjuster. Frontier rebills uncollected invoices on a 45-60 day cycle. Frontier's
arrangements  with Adjusters located in Canada differ from the foregoing in that
clients of Canadian  Adjusters send their remittances to Frontier's  Canadian P.
O. Box or to Frontier's franchisee in Regina, Saskatchewan,  Canada. Remittances
received by Frontier's  franchisee are deposited by the franchisee directly into
Frontier's bank account.

If a particular geographic area produces claims volume greater than the Adjuster
in that area is capable of servicing,  the Adjuster may, at Frontier's  request,
or at the suggestion of the Adjuster,  relinquish to a new prospective  licensee
or franchisee a portion of the designated  area covered by his or her Agreement.
As a result  of these  arrangements,  Frontier  redirects  to the  relinquishing
Adjuster 5% of collections derived from services provided by the new Adjuster.

To assist new Adjusters in meeting their business and personal  expenses  during
their initial  period as  Adjusters,  Frontier may advance funds to them against
future  billings.  Typically  such  advances are made  semi-monthly  and average
approximately  $2,500 per month.  The number of Adjusters  to whom  semi-monthly
advances are made typically varies between 1 and 5. Frontier believes that these
arrangements  provide new  Adjusters  assistance in making the  transition  from
being employees of insurance  companies or other adjusting firms to becoming the
owners of their own  businesses  and,  therefore,  aid  Frontier  in  attracting
qualified individuals as Adjusters.

In addition to advancing funds to new Adjusters, Frontier frequently lends money
to Adjusters.  These loans may either be loans that are repaid on a weekly basis
out of their  collections,  or advances  against accounts  receivable.  Frontier
generally requires that advances against receivables be repaid in full within 45
days.

Frontier  does not charge  interest on any loans or advances  made to Adjusters.
During the past four fiscal  years,  Frontier  has loaned or advanced an average
aggregate of approximately  $342,000 per month and has received reimbursement of
an average of approximately  $322,000 per month. At December 31, 1999,  Frontier
had approximately  $1,209,000 in outstanding loans or advances.  During the past
four fiscal years, Frontier has written off an average of approximately $183,000
per year due to bad debts related to these arrangements.

COMPANY-OWNED INSURANCE ADJUSTING BUSINESS

In addition to its operations as a licensor and  franchisor,  Frontier  conducts
independent  insurance  adjusting and risk management  operations in Arizona and
Nevada.

OWNERSHIP OF FRONTIER COMMON STOCK BY UFAC

On April 29, 1999, at the annual shareholders' meeting,  Frontier's shareholders
approved the November 20, 1998,  agreement  between  Frontier and UFAC,  whereby
UFAC  purchased  5,258,513  shares of  Common  Stock of  Frontier,  representing
approximately 59% of Frontier's then outstanding Common Stock.

                                       5
<PAGE>
MANAGEMENT'S  DISCUSSION  AND  ANALYSIS OF  FINANCIAL  CONDITION  AND RESULTS OF
OPERATIONS OF FRONTIER

For a discussion of management's  analysis of financial condition and results of
operations,  refer to  Frontier's  Form 10K for the  fiscal  year ended June 30,
1999, and Form 10-Q for the quarter ended December 31, 1999.

UFAC AND THE UFAC SUBSIDIARIES

UFAC,  together  with its  subsidiary  companies,  DBG and JW,  provides  claims
adjusting services, third party claims administration, and claims administration
software to the automotive,  insurance and financial services  industries,  with
particular emphasis on Internet  applications.  UFAC owns 100% of the issued and
outstanding capital stock of DBG and JW.

UFAC

UFAC offers a group of insurance claims products and services,  including claims
adjusting,  third party claims administration and subrogation collections,  to a
broad range of insurance carriers and managers. UFAC's products and services are
directed primarily to the automotive  industry and may be customized to meet the
needs of independent insurance carriers, risk managers of financial institutions
and self insured  fleets,  and commercial  insurance  brokers and their clients.
UFAC's  products and services are designed to achieve lower claims costs for its
clients.

CLAIMS ADJUSTING

UFAC  carefully  selects and trains its claim  representatives  to provide third
party  claims   administration   services  for  the  commercial  market.   Claim
representatives  average  eight  years of  professional  claims  experience  and
receive  ongoing  training.   Each  claim   representative  is  evaluated  under
proprietary performance standards for timeliness, accuracy and courtesy.

THIRD PARTY CLAIMS ADMINISTRATION

UFAC  provides  administration  of  complex,  high  limit  claims  for the  auto
industry..    Claim   specialists   continuously   evaluate   claims   to   make
recommendations  for settlement or defense.  In addition,  claim specialists are
encouraged to cross-sell services to existing clients and to other carriers when
appropriate.  UFAC claim  specialists are available to respond to customer needs
24 hours per day, seven days per week.

UFAC's extensive experience in third party claims administration has resulted in
development of a litigation database of approved defense counsel. The litigation
database  helps UFAC to  objectively  review and evaluate the results,  cost and
performance  of  each  defense  counsel.  Also,  UFAC  has a  dedicated  special
investigation   unit  with  a   countrywide   and   international   network   of
investigators. Using UFAC's information systems and databases, together with the
National  Insurance Crime Bureau and its experience and data, UFAC  investigates
and assists,  on behalf of its clients,  in the  prosecution of criminal  claims
against perpetrators of insurance fraud.

SUBROGATION COLLECTIONS

UFAC's  operations  include a  subrogation  group that focuses on  collection of
third party liability  indemnification claims. UFAC's subrogation collectors are
skilled in litigation management and trained as casualty claims representatives.

COMPETITION

UFAC's main competitors are Hertz Claims Management,  Crawford and Company,  and
Empire  Fire &  Marine.  UFAC  believes  that its  extensive  experience  in the
commercial  auto industry and its highly trained claims  professionals,  coupled
with an operating  structure that allows efficient and effective handling of all
customer claims, permits UFAC to efficiently compete with its major competitors,
many of whom have greater financial resources than UFAC.

                                       6
<PAGE>
MAJOR CUSTOMERS

Historically, UFAC has had four major customers:  Enterprise-Rent-a-Car Company;
Rental Insurance  Services  Enterprise (USI Insurance  Service Corp.);  Frontier
Insurance  Group,  Inc.,  including  its  clients   Dollar/Thrifty  Auto  Group,
Budget-Rent-A-Car  and Ryder;  and  American  Express  Travel  Related  Services
Company,  Inc.  For the 12  months  ended  December  31,  1999  these  customers
represent  17%,  9%, 44% and 28% of UFAC's  revenue,  respectively.  In general,
UFAC's  relationships  with its customers  tend to span several years because of
the complexities of the working relationship and the high cost of changing claim
management firms.  However,  Frontier Insurance Group, Inc., a recently acquired
customer,  informed UFAC in April 2000 that it would cease using UFAC's services
for new claims.  UFAC  believes  that it has  replaced  this lost  revenue  with
additional revenue from Enterprise-Rent-a-Car. Enterprise-Rent-a-Car represented
approximately  four months of revenue in 1999 and has  contracted  with UFAC for
services for the entire year 2000. The loss of any of its major customers in the
future may have a material adverse affect on UFAC's results of operations.

PRICING AND EXPENSE MANAGEMENT

UFAC is paid a predetermined  fee for managing and adjusting a claim to closure.
Fees vary by type of claim,  for  example,  bodily  injury  claims are much more
complex than  property  damage claims and therefore the related fees are higher.
The  variation is due to the  complexity  of the type of claim and the resources
needed to resolve the type of claim.  Complex  claims  often last three years or
more.  Fees are paid at the  beginning  of an  engagement  thereby  generating a
strong initial cash flow.

Adjuster  compensation  accounts  for  approximately  65% of UFAC's total annual
expenses.  Therefore,  staff  management  and claim volume are the major factors
affecting  profitability.  UFAC monitors  adjuster  inventory levels and closure
rates on a daily basis. UFAC closely monitors loss adjustment  expense per claim
to ensure that its fee  structure is adequate and standard  productivity  levels
are being met.  Because of the service nature of UFAC's  business,  UFAC's fixed
costs are low in  comparison  to its  variable  costs.  In the 12  months  ended
December  31, 1999 fixed costs  represented  approximately  30% of UFAC's  total
costs.

UFAC's   technology  staff  has  spent  the  past  24  months  developing  a  PC
server-based  claim  system to replace the current  mainframe  system.  The main
features of the new system are enhanced user  efficiencies  and lower  operating
costs. In accordance with generally  accepted  accounting  principles  ("GAAP"),
these  costs  have  been  capitalized  and will be  amortized  over  five  years
beginning mid 2000. The net  incremental  annual  expense will be  approximately
$80,000.

EMPLOYEES

As of April 1, 2000, UFAC employed approximately 230 employees,  of whom 20 were
administrative,  200 were  claims  service  employees  and ten were in sales and
marketing and other categories.  UFAC has not experienced any work slow downs in
the past and believes that it has good relationships with its employees.

FACILITIES

UFAC's  operations are located in four leased  facilities  located in Cleveland,
Ohio;  Sacramento,   California;   Orlando,  Florida;  and  Memphis,  Tennessee.
Approximately  80% of UFAC  employees  are  located in  Cleveland,  Ohio under a
short-term   lease.  UFAC  has  identified   potential   replacement  space  and
anticipates  entering into a lease on the replacement  space under similar terms
and conditions to its current lease.

JW AND DBG

JW and DBG provide  innovative  software  products and programs for customers in
the insurance, automotive, and financial industries. JW's and DBG's products are
offered under  license  agreements to  customers,  which  agreements  also offer
customer training,  installation  assistance and ongoing data processing support
from their respective professional staffs.

                                       7
<PAGE>
JW was formed by James T.  Wieland  in  October  1989.  In  October  1998,  UFAC
purchased 51% of JW from Mr.  Wieland and in April 2000  purchased the remaining
49% of JW. DBG commenced operations in early 1999. JW and DBG provide supporting
services to each other.

PRODUCTS AND SERVICES

JW's and DBG's claims management  software systems help to manage the process of
adjusting workers'  compensation and property and casualty claims. These systems
utilize visual  displays,  including  icons and pull down menus,  and a "wizard"
feature  that  provides  easy to  access  help  menus to  facilitate  use of the
product.  Assignment and workflow management  applications help streamline field
workflow  administration  for the user.  Service  and  assignment  requests  are
entered via the Internet.  The software  identifies the closest claims adjusters
to complete the assignment,  then tracks the request,  providing  status reports
throughout the cycle. Field service results,  including digital images, are used
to expedite the transfer of information from the field to the central office and
to customers.

Both JW and DBG believe  software  support is key to the success of  information
systems.  Therefore, JW and DBG operate a Help Desk 24 hours per day, seven days
per week. In addition,  all software purchases include  comprehensive  training,
using the software tailored for the specific customer's application.  JW and DBG
also  offer  consulting  services  in the areas of  project  management,  custom
programming, data migration and business process evaluation.

JW's  and  DBG's  software  systems  were  developed  in Power  Builder  6.5 for
Microsoft  Windows  and  use  open  database  access  methods  to  allow  system
implementations  with various commercial grade databases such as Oracle, MS, SQL
Server and Sybase SQL Anywhere.  The systems  adhere to Windows 3.x,  Windows 98
and Windows NT standards.  System  interfaces  are designed to be consistent and
intuitive,  utilizing  visual  displays  such as tool  bars,  icons,  tabs,  and
buttons.  This provides a  single-screen  interface to all related  features and
functionality.

JW and DBG  anticipate  that  future  sales  volume  will break down as follows:
application  software  sales 75%;  maintenance  and support  services  15%;  and
consulting  work  10%.  The  companies  intend to  expand  by  acquiring  small,
entrepreneurial  software  companies  and by  providing  centralized  marketing,
financial and technical support.

COMPETITION

JW and DBG's main competitors are CSC Computer Science Corp., Dorn Technologies,
Pyramid  Systems,  Envision  Technology  Group,  The Freedom Group and The David
Corporation. JW and DBG believe that their competitive advantages include a more
comprehensive solution to claims management needs, coupled with alternative user
interface options.  The companies also benefit from their affiliation with UFAC,
which provides end user expertise for the development of their claims management
software.

EMPLOYEES

As of April 1, 2000, JW and DBG, together,  employed approximately 50 employees,
consisting of 34 application  programmers,  4 web  developers,  and 12 operating
support personnel including database,  hardware and network support.  Because of
the service nature of JW and DBG operations,  the companies operate with minimal
fixed  costs.   Programmer   compensation   (a  variable  cost)   accounted  for
approximately  80% of total annual  expense  during the 12 months ended December
31, 1999.

FACILITIES

JW and DBG operations are located in two leased locations in Cleveland, Ohio and
St.  Louis,  Missouri.  Approximately  65% of their  employees  are  located  in
Cleveland,  Ohio under a short-term lease. JW and DBG have identified  potential
replacement space and anticipate  entering into a lease on the replacement space
under similar terms and conditions to its current lease.

                                       8
<PAGE>
MANAGEMENT'S  DISCUSSION  AND  ANALYSIS OF  FINANCIAL  CONDITION  AND RESULTS OF
OPERATIONS OF UFAC

Prior  to  April  2000,  UFAC  owned  100% of DBG,  51% of JW,  100% of  Vehicle
Inspection  Services,  Inc. (formerly  Progressive  Vehicle Services,  Inc.) and
approximately  59% of Frontier.  UFAC  acquired the remaining 49% of JW in April
2000.

The following table sets forth the consolidated  operating  results of UFAC, DBG
and JW for the years ended  December 31, 1999 and 1998 and reflects the minority
interest  in JW  held by a third  party.  The  financial  statements  have  been
prepared to reflect the financial position and results of operations of UFAC, JW
and DBG on a  carve-out  basis and not to  reflect  UFAC and all  majority-owned
subsidiaries on a consolidated basis.  Accordingly,  UFAC's interest in Frontier
and Vehicle Inspection Services, Inc. have been excluded.

                                            1999                   1998
                                     -------------------    -------------------

Revenue                              $16,976,448   100.0%   $ 9,361,239   100.0%
                                     -----------   -----    -----------   -----
Compensation and employee benefits     9,972,053    58.7      5,077,094    54.2
Office and overhead expenses           5,245,974    30.9      3,865,691    41.3
Other operating expenses               1,051,783     6.2        384,882     4.1
                                     -----------   -----    -----------   -----
Total operation expenses              16,269,810    95.8      9,327,667    99.6
                                     -----------   -----    -----------   -----
Income from operations                   706,638     4.2         33,572     0.3
                                     -----------   -----    -----------   -----
Other income (expense)                 1,161,179     6.8        178,962     1.9

Income taxes                             879,862     5.2         97,737     1.0

Minority interest                         99,673     0.6         63,549     0.7
                                     -----------   -----    -----------   -----
Net income                           $ 1,087,628     6.4%   $   178,346     1.9%
                                     ===========   =====    ===========   =====

DISCUSSION

UFAC's consolidated revenue increased  approximately 80% from $9,361,239 for the
12 months  ended  December  31,  1998 to  $16,976,448  for the 12  months  ended
December 31, 1999. This growth is due to two major factors. During the 12 months
ended  December 31, 1999,  UFAC began a claims  adjusting  program with Frontier
Insurance  Group,  Inc. and added  Enterprise-Rent-A-Car  to its customer  base.
These two programs generated  approximately  $7,000,000 in revenue during the 12
months ended December 31, 1999.  Frontier Insurance Group, Inc. has indicated to
UFAC that it will cease  purchasing  new services from UFAC  commencing in April
2000.  Revenue  to  UFAC  from  Frontier   Insurance  Group,  Inc.   represented
approximately  $6,700,000  during the 12 months ended  December 31, 1999.  Also,
during 1999, JW licensed its claims management system to Budget-Rent-A-Car. This
generated approximately $700,000 in revenue during the year.

The increase in operating costs and expenses to $16,269,810 during the 12 months
ended  December 31, 1999 from  $9,327,667  for the 12 months ended  December 31,
1998, an increase of approximately  75%, is directly  correlated to the increase
in UFAC's  revenue.  Operating  profit improved to $706,638 during the 12 months
ended  December 31, 1999 from $33,572 in the 12 months ended  December 31, 1998.
This increase was due to increased volume,  operating efficiencies and increased
leveraging of fixed costs.  Other income  increased during 1999 from $178,962 in
the 12 months  ended  December  31, 1998 to  $1,161,179  in the 12 months  ended
December  31,  1999.  This  increase  was due to the  gain  on sale of a  rental
property during 1999.

                                       9
<PAGE>
LIQUIDITY

Net cash provided by operations  increased to $11,078,428  during the year ended
December 31, 1999 from  $1,379,794  during the year ended December 31, 1998. The
increase was primarily due to the increase in net income,  deferred  revenue and
agency deposits.

Net cash used in  investing  activities  was  $2,064,611  during  the year ended
December  31, 1999 a decrease of $55,098 from  $2,119,709  during the year ended
December 31, 1998. Cash used in 1999 was primarily used to purchase fixed assets
and for software  development  costs.  Cash used in 1998 was  primarily  used to
purchase JW and for software development costs.

Net cash used in financing  activities  during the year ended  December 31, 1999
was  $8,789,025..  This  was  substantially  the  result  of the  settlement  of
intercompany loans, principally with Progressive. Net cash provided by financing
activities of $745,847 during the year ended December 31, 1998 was the result of
intercompany loans received.

UFAC, DBG and JW believe that their current cash balances are sufficient to meet
anticipating  operating  requirements  for the companies for the next 12 months.
There can be no assurance that additional  capital beyond the amounts forecasted
will be required or that any such required  additional capital will be available
on reasonable terms, if at all.

ACCOUNTING PRONOUNCEMENTS

In June 1998, the Financial  Accounting Standards Board ("FASB") issued SFAS No.
133 "Accounting for Derivative Instruments and Hedging Activities" ("SFAS 133").
SFAS 133  established  new  accounting  for reporting  standards for  derivative
financial instruments and for hedging activities. SFAS 133 requires a company to
measure all derivatives at fair value and to recognize them in the balance sheet
as an asset or  liability,  depending on that  company's  rights or  obligations
under the applicable derivative contract. In June 1999, the FASB issued SFAS No.
137, which  deferred the effective date of SFAS 133 for one year.  UFAC, DBG and
JW will adopt SFAS 133 no later than the first quarter of fiscal year 2001. SFAS
133 is not  expected to have a material  impact on the  consolidated  results of
operations, financial position or cash flows of UFAC, DBG and JW.

CERTAIN FACTORS THAT MAY AFFECT FUTURE PERFORMANCE

Future  performance  may be  affected by a number of  factors,  which  should be
considered  in  evaluating  UFAC,  DBG and JW.  Revenue  depends on, among other
things,  continued customer  satisfaction,  successful new sales,  timing of new
product   introductions,   price  competition  and  decline  and  the  continued
successful   design  of  new  products.   Future  operating   results  may  vary
significantly from period to period as a result of these factors.

UFAC's revenue and margins are highly dependent upon a few large customers.  The
loss of one or more of these customers would materially  adversely affect UFAC's
operating  results.  For DBG and JW, frequent  product  introductions  and rapid
product  obsolescence  characterize  the technology  market.  Despite a strategy
designed to enable short time frame from product development to market, there is
no assurance that DBG and JW will be successful in execution or that  successful
execution will assure high margins.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

Certain statements and information contained in this Proxy Statement,  including
statements made under "Proposal  One-UFAC and the UFAC Subsidiaries - JW and DBG
- -  Management's  Discussion  and Analysis of Financial  Condition and Results of
Operations of UFAC," concerning future,  proposed and anticipated  activities of
Frontier,  UFAC, JW and/or DBG,  certain trends with respect to their  operating
results,  capital  resources  and  liquidity  or with  respect to the  insurance
adjusting  industry in general,  and other  statements  contained  in this Proxy
Statement  regarding  matters that are not historical facts are  forward-looking
statements,   and  by  their  very  nature,  include  risks  and  uncertainties.
Accordingly, actual results may differ, perhaps materially, from those expressed
in or implied  by such  forward-looking  statements.  Factors  that could  cause
actual results to differ  materially  include the foregoing and those  discussed
elsewhere  in  this  Proxy  Statement  and  under  "Special  Considerations"  in
Frontier's Form 10-K for the year ended June 30, 1999.

                                       10
<PAGE>
MANAGEMENT

DIRECTORS AND EXECUTIVE OFFICERS

The following table sets forth information  concerning each of the directors and
executive officers of UFAC, JW and DBG.

            Name                      Age     Position
            ----                      ---     --------
     UFAC:
            John M. Davies            43      Sole Director
            Troy M. Huth              39      President
            Jeffrey R. Harcourt       39      Treasurer
            Peter I. Cavallaro        38      Secretary

     JW:
            Troy M. Huth              39      Chairman of the Board and Director
            James T. Wieland          38      President and Director
            Jeffrey R. Harcourt       39      Treasurer
            Peter I. Cavallaro        38      Secretary
            William A. White          45      Director

     DBG:
            Troy M. Huth              39      President and Director
            Jeffrey R. Harcourt       39      Treasurer and Director
            Peter I. Cavallaro        38      Secretary
            William A. White          45      Director

JOHN M. DAVIES was appointed  sole director of UFAC in 1999. Mr. Davies has been
associated  with  Frontier  as a director  since 1999 and  Chairman of the Board
since  January 2000.  Effective  June 1, 1999,  Mr.  Davies became  President of
Netrex LLC, a newly organized  financial  services and technology  company.  Mr.
Davies was employed by The Progressive  Corporation  from 1990 to 1999. His last
position with Progressive was managing Progressive's Diversified Business Group.
Prior  to  joining  Progressive,  he was  employed  at  Coopers  &  Lybrand,  an
international  accounting  and  consulting  firm. Mr. Davies has an MBA from the
University  of Pittsburgh  and has earned  numerous  professional  designations,
including being a Certified Public Accountant, a Chartered Property and Casualty
Underwriter and a Chartered Life Underwriter.

TROY M. HUTH was appointed  President of UFAC in 1999, Chairman of the Board and
President of JW in 1999 and President and director of DBG in 1999.  Mr. Huth has
been associated with Frontier as its President and director since 1999. Prior to
the  acquisition  of UFAC by Netrex from  Progressive in 1999, Mr. Huth had been
employed by The  Progressive  Corporation  since 1986 in various  technology and
management positions.  Mr. Huth currently serves as the President of DBG and the
Chairman  of JW.  Prior to  joining  Progressive,  he held  several  information
technology  management positions in manufacturing and service businesses and has
been in the technology  field since 1979. Mr. Huth has a BA from Baldwin Wallace
College.

JEFFREY R.  HARCOURT was  appointed  Treasurer  of UFAC,  JW and DBG in 1999 and
director of DBG in 1999. Mr.  Harcourt has been  associated with Frontier as its
Chief Financial  Officer and as a director since 1999. Mr. Harcourt was employed
by The Progressive Corporation from 1990 through 1999 and currently is the Chief
Financial Officer of Netrex..  Prior to joining Progressive,  he was employed by
KPMG Peat Marwick, an international accounting and consulting firm. Mr. Harcourt
holds a BS degree from Miami  University and has earned  numerous  designations,
including being a Certified Public Accountant, a Chartered Property and Casualty
Underwriter,  a Certified Internal Auditor and a Certified  Information  Systems
Auditor.

PETER I. CAVALLARO  joined UFAC as Secretary and General  Counsel and JW and DBG
as  Secretary  in 1999.  Mr.  Cavallaro  joined  Netrex  LLC, a newly  organized
financial services and technology  company,  in November 1999. Mr. Cavallaro was
appointed the  Company's  Secretary in January of 2000.  From 1990 to 1999,  Mr.
Cavallaro held various positions with NationsBanc Auto Leasing,  Inc.  (formerly

                                       11
<PAGE>
named Oxford Resources  Corp.),  including  serving as Senior Vice President and
General  Counsel  from  1995 to 1999.  From  June  1999 to  November  1999,  Mr.
Cavallaro was a Partner at the New York law firm of Rivkin, Radler & Kremer LLP.
Mr.  Cavallaro  continues as Of Counsel to that law firm. Mr.  Cavallaro holds a
J.D. degree from St. John's University School of Law, and a B.A. degree from St.
John's University in New York.

WILLIAM A. WHITE was  appointed  as a director of JW and DBG in 1999.  Mr. White
has been  associated with the Company as a director since 1999 and was appointed
Vice  President  in January  2000.  Mr.  White was  employed by The  Progressive
Corporation  from  1985 to 1999 and  managed  Progressive's  Diversified  Claims
Business  Group.  Mr.  White  joined  Netrex  LLC, a newly  organized  financial
services and technology  company, in November 1999. Prior to his employment with
Progressive,  Mr. White served as a  commissioned  officer in the United  States
Army.  Mr.  White  holds a  master's  degree  from the  University  of  Southern
California and undergraduate degree in Business Administration from John Carroll
University in Cleveland, Ohio.

JAMES T. WIELAND is the President for JW Software, Inc. with 15 years experience
in the information technology industry. Mr. Wieland holds a B.S. degree from the
University of Missouri,  St. Louis with an emphasis in  Information  Systems and
Financial  Accounting.  In  1989,  he  founded  JW  Software,  Inc.,  a  company
specializing in claims administration software.

LEGAL PROCEEDINGS

From time to time in the  normal  course of  business,  UFAC,  JW and/or DBG are
named as  defendants  in  lawsuits.  The  companies do not believe that they are
subject to any such lawsuits or litigation, or threatened lawsuits or litigation
that will have a material adverse affect on the companies or their businesses.

                                       12
<PAGE>
                       SELECTED HISTORICAL FINANCIAL DATA

     The following tables set forth selected historical  consolidated  financial
information  for  Frontier  for the five years  ended June 30,  1999 and the six
month  periods  ended  December 31, 1999 and December 31, 1998.  The tables have
been  derived  from,  and should be read in  conjunction  with,  the  historical
audited  financial  statements of Frontier,  including the related notes thereto
incorporated  by  reference  in  this  Proxy  Statement.   Frontier's  financial
statements  for the five years ended June,  30, 1999 were audited by McGladrey &
Pullen,  LLP.  See  "Incorporation  of  Certain  Documents  by  Reference."  The
financial information for the six month periods ended December 31, 1999 and 1998
for Frontier is unaudited  and  reflects,  in the opinion of the  management  of
Frontier, all adjustments necessary for a fair presentation of such information.
Results for these interim periods are not necessarily  indicative of the results
that may be expected for the full year or any other interim period.

                       FRONTIER ADJUSTERS OF AMERICA, INC.
             SELECTED HISTORICAL CONSOLIDATED FINANCIAL INFORMATION
                    (in dollars except for number of shares)

<TABLE>
<CAPTION>
                               Six Months Ended                              Year Ended
                                  December 31                                  June 30
                             ---------------------    ---------------------------------------------------------
                               1999        1998         1999        1998        1997        1996        1995
                             ---------   ---------    ---------------------------------------------------------
<S>                          <C>         <C>          <C>         <C>         <C>         <C>         <C>
INCOME STATEMENT DATA
Operating revenue            3,243,056   3,157,482    6,341,584   5,825,348   6,164,603   5,641,984   5,240,825
Net income                     566,400     435,415      546,452     612,475     979,198   1,134,519   1,026,848
Comprehensive income           570,030     435,575      517,505     578,854   1,069,110   1,113,186   1,023,483
Basic earnings per share          0.06        0.09         0.12        0.13        0.21        0.25        0.22
Diluted earnings per share        0.06        0.09         0.12        0.13        0.21        0.25        0.22
Weighted average number of
shares used in per share
data: Basic                  8,957,560   4,605,358    4,569,049   4,605,358   4,607,709   4,620,101   4,662,679
      Diluted                8,957,560   4,607,261    4,570,113   4,612,674   4,631,898   4,627,606   4,664,258
Cash dividends per share            --       .0375       1.6375        0.15        0.15        0.14       0.115

BALANCE SHEET DATA
Working capital              2,671,986   3,544,440    2,073,511   3,214,489   3,261,953   3,196,562   2,946,748
Total assets                 6,260,423   7,284,144   12,118,984   7,800,700   7,912,139   6,875,752   6,597,050
Long-term debt                      --          --           --       4,953      33,462      59,983      84,655
Property and equipment, net  1,653,442   1,727,991    1,608,936   1,724,329   1,736,226   1,554,401   1,484,545
Stockholders' equity         5,623,663   6,715,115    5,053,633   6,452,241   6,564,193   6,230,799   5,838,651
Book value per share              0.63        1.46         0.56        1.40        1.43        1.35        1.26
Retained earnings            3,589,131   4,998,649    3,022,731   4,735,935   4,814,266   4,526,419   4,042,588
Total shares outstanding     8,957,560   4,605,358    8,957,560   4,605,358   4,605,358   4,619,658   4,640,898
</TABLE>

                                       13
<PAGE>
     The following  tables set forth selected  historical  audited  consolidated
financial  information for UFAC and Subsidiaries  (DBG and JW) for the two years
ended December 31, 1999. The financial  statements have been prepared to reflect
the  financial  position  and  results of  operations  of UFAC,  JW and DBG on a
carve-out basis and not to reflect UFAC and all majority-owned subsidiaries on a
consolidated basis. Accordingly,  Frontier and Vehicle Inspection Services, Inc.
(formerly Progressive Vehicle Inspection Services, Inc.) have been excluded. The
tables have been  derived  from,  and should be read in  conjunction  with,  the
historical  audited  consolidated  financial  statements of UFAC,  including the
related  notes  thereto  included with this Proxy  Statement.  UFAC's  financial
statements   for  the  two  years  ended  December  31,  1999  were  audited  by
PricewaterhouseCoopers, LLP.

               UNITED FINANCIAL ADJUSTING COMPANY AND SUBSIDIARIES
                    SELECTED HISTORICAL FINANCIAL INFORMATION
                                  (in dollars)

                                                       Year Ended
                                                       December 31
                                               ---------------------------
                                                  1999             1998
                                               ----------       ----------
     INCOME STATEMENT DATA
     Operating revenue                         16,976,448        9,361,239
     Net income                                 1,087,628          178,346

     BALANCE SHEET DATA
     Working capital (deficit)                    212,157       (9,270,101)
     Total assets                              21,733,675       11,591,747
     Long-term debt                                    --               --
     Property and equipment, net                2,734,098        7,669,667
     Stockholders' equity
     (deficit)                                  5,639,359       (1,279,906)
     Book value per share                            5.64            (1.28)
     Accumulated deficit                       (1,421,308)      (2,508,936)

                                       14
<PAGE>
                      MARKET PRICE AND DIVIDEND INFORMATION

Frontier's  Common Stock is listed on the American Stock  Exchange  (AMEX) under
the  symbol  "FAJ."  The  following  table  sets forth the range of high and low
prices,  and the trading volume,  during each quarterly period within Frontier's
two most recent fiscal years and the current fiscal year.

                                                               Price
                                                     High       Low      Volume
                                                   -------    -------    -------
Fiscal Year Ending June 30, 2000
  First Quarter                                    $ 3.250    $ 1.500    308,800
  Second Quarter                                     2.125      1.000    370,900
  Third Quarter                                      4.500      1.250    397,600

Fical Year Ended June 30, 1999
  First Quarter                                    $ 3.375    $ 2.375    260,900
  Second Quarter                                     2.563      2.000    254,200
  Third Quarter                                      2.750      2.375    240,800
  Fourth Quarter                                     4.375      2.375    354,400

Fiscal Year Ended June 30, 1998
  First Quarter                                    $2.8125    $ 2.125    364,300
  Second Quarter                                    3.5000      2.375    699,800
  Third Quarter                                     3.3125      2.500    320,600
  Fourth Quarter                                    3.2500      2.375    293,500

The following  shows per share cash  dividends  declared for each quarter during
Frontier's two most recent fiscal years.

                                                      Cash Dividends Declared
                                                      -----------------------
Fiscal Year Ending June 30, 2000
  First Quarter                                               $ .0000
  Second Quarter                                                .0000
  Third Quarter                                                 .0000

Fiscal Year Ended June 30, 1999
  First Quarter                                               $ .0375
  Second Quarter                                                .0000
  Third Quarter                                                 .0000
  Fourth Quarter                                               1.6000

Fiscal Year Ended June 30, 1998
  First Quarter                                               $ .0375
  Second Quarter                                                .0375
  Third Quarter                                                 .0375
  Fourth Quarter                                                .0375

None of the securities of UFAC, DBG and JW are publicly  traded and,  therefore,
no market price information is available for these companies.

                                 THE TRANSACTION

At the Special  Meeting,  and at any adjournments  thereof,  shareholders of the
Company will be asked to consider and vote upon the Merger  Agreement  dated May
__, 2000 between the Company, UFAC and Netrex and the transactions  contemplated
by the Merger  Agreement  regarding  the merger  with UFAC in  exchange  for the
issuance of  16,840,000  shares of Frontier's  Common Stock,  par value $.01 per

                                       15
<PAGE>
share (the "Merger  Shares") (the  "Transaction").  Upon the satisfaction of the
conditions to the closing (the "Closing") as set forth in the Merger  Agreement,
the Company will deliver the Merger Shares to Netrex, Netrex will deliver all of
the outstanding  shares of UFAC to Frontier and the 5,258,513 shares of Frontier
common stock owned by UFAC prior to the  Transaction  will be cancelled.  If the
Transaction  is  consummated,   Netrex  will  own  a  controlling   interest  of
approximately 82% of Frontier's outstanding Common Stock (from approximately 59%
owned by UFAC prior to the Transaction).

The following charts set forth the ownership structure of the Company before and
after the  Transaction,  assuming  that no  outstanding  options or warrants are
exercised:

                                                       Before the     After the
                                                       Transaction   Transaction
                                                       -----------   -----------
% of shares owned by UFAC                                 58.70%        81.99%
% of shares owned by directors and executive officers      9.78          4.26
% of shares owned by the public                           31.52         13.75
                                                         ------        ------
                                                         100.00%       100.00%
                                                         ======        ======

The following information  concerning the Transaction,  insofar as it relates to
matters contained in the Merger Agreement, describes the material aspects of the
Transaction  but does not purport to be a complete  description and is qualified
in its  entirety by  reference  to the Merger  Agreement  which is  incorporated
herein by reference and attached  hereto as Annex A. Frontier  shareholders  are
urged to read carefully and in its entirety the Merger Agreement.

EFFECTS OF THE TRANSACTION

Pursuant to the terms of the Merger  Agreement,  subject to the  satisfaction or
waiver (where  permissible) of certain conditions and the approval of the Merger
Agreement by the requisite vote of the  shareholders  of Frontier.  UFAC will be
merged into Frontier.  Frontier will be the surviving  corporation owning all of
its  assets  and  those  of  UFAC,  and  DBG  and JW  will  become  wholly-owned
subsidiaries of Frontier.  Each share of Frontier Common Stock (other than those
owned by UFAC prior to the  Transaction)  outstanding  prior to the  Transaction
will remain outstanding and unchanged as a result of the Transaction.

ACCOUNTING AND TAX TREATMENT

The  Transaction  will be accounted for under the purchase method of accounting.
Under  the  purchase  method  of  accounting,   the  acquiring  enterprise,  for
accounting purposes in a business  combination  effected through the exchange of
stock, is presumptively the enterprise whose former common  shareholders  either
retain or receive  the  larger  portion  of the  voting  rights in the  combined
enterprise.  Upon completion of the Transaction,  Netrex will own  approximately
82% of the  voting  rights of the  combined  company  and is  presumptively  the
accounting acquirer. Accordingly, the assets and liabilities of UFAC, JW and DBG
will be  brought  forward  at their net book  values,  and a new  basis  will be
established for Frontier's assets and liabilities based upon their fair values.

The Company, based on financial and legal advice,  believes that the Transaction
will not result in Federal tax liabilities to the Company,  to UFAC or to either
company's shareholders.

EXCHANGE RATIO

At the Closing, all of the issued and outstanding shares of Common Stock of UFAC
will be  exchanged  for  16,840,000  shares  of  Frontier  Common  Stock and the
5,258,513  shares  of  common  stock  of  Frontier  owned  by UFAC  prior to the
Transaction will be cancelled.

It is expected  that the market price of Frontier  Common  Stock will  fluctuate
between the date of this Proxy  Statement and the date on which the  Transaction
is consummated and  thereafter.  Because the number of shares of Frontier Common
Stock to be  received  by Netrex in the  Transaction  is fixed and  because  the
market price of the Frontier Common Stock is subject to  fluctuation,  the value
of the  shares  of  Frontier  Common  Stock  that  Netrex  will  receive  in the
Transaction may increase or decrease prior to the Closing of the Transaction. No
assurance can be given  concerning the market price of the Frontier Common Stock
before or after the Closing.

                                       16
<PAGE>
As a result of the  Transaction,  each  outstanding  and  unexercised  option to
purchase  shares of UFAC will be  converted  to an option to  purchase  Frontier
common  stock at a ratio  consistent  with the  conversion  ratio as used in the
Transaction.  After the  Transaction  there  will be such  options  to  purchase
approximately  1,209,112  shares of Frontier Common Stock at an average exercise
price of $1.19 per share of Frontier Common Stock.  There are no outstanding and
unexercised options to purchase shares of JW or DBG.

EFFECTIVE TIME

The  Transaction  will  become  effective  at the date and time set forth in the
Merger Agreement, after all conditions,  including approval by the shareholders,
have been met.

BACKGROUND OF THE TRANSACTION

On January 26, 2000,  Frontier's  Board of Directors  held a special  meeting to
consider a strategic  transaction involving UFAC, DBG and JW proposed by John M.
Davies,  the  Chairman  of the Board.  The Board was  interested  in  broadening
Frontier's  technology  base and  operations  and in expanding  into  e-commerce
activities.  Because Mr. Davies was an officer and director of UFAC,  Mr. Davies
was familiar with the operations of UFAC,  DBG and JW. Mr. Davies  believed that
the purchase of these companies would help Frontier  achieve its interests.  The
Board appointed a committee of independent directors to consider the matter. The
committee of independent directors consisted of William J. Rocke, Jean E. Ryberg
and Louis T. Mastos (the "Committee").

On January 27, 2000, ComStock Valuation Advisors, Inc. ("ComStock") was formally
retained  by  Frontier's  Board,  at the  recommendation  of the  Committee,  to
evaluate and prepare a fairness opinion for the Board, which opinion includes an
appraisal of each of UFAC, JW and DBG, and the proposed  exchange  ratio for the
Transaction  (the  "ComStock  Opinion").  During the four weeks  after the Board
meeting,  members of Frontier's  senior management met with  representatives  of
ComStock to discuss issues of valuation.

From January 27, 2000 through May 2, 2000,  Frontier and Netrex,  in conjunction
with their respective legal and tax advisors,  negotiated the definitive  Merger
Agreement.

From January 27, 2000 through May 2, 2000,  Frontier  conducted a due  diligence
review of UFAC, DBG and JW with assistance from representatives of ComStock.

On March 2, 2000 Frontier's Board met to consider the draft ComStock Opinion, as
well as the draft  Merger  Agreement.  The  Board  reviewed  the draft  ComStock
Opinion,  as well as a draft purchase  agreement,  and participated in extensive
discussions regarding the Transaction.  It was the sense the Board to enter into
the  Transaction.  The Board  authorized  Management to  negotiate,  execute the
Merger  Agreement and to draft and file the  appropriate  proxy statement and to
take such other actions as are necessary to consummate the Transaction.

On March 2, 2000, Frontier's Board (including all of the independent  directors)
unanimously  approved in principle,  the Merger  Agreement and the  transactions
contemplated thereunder and, subject to review by the Committee, recommended its
approval to the shareholders.  Subsequently,  Netrex and Frontier issued a joint
press release announcing the proposed Transaction.

On April 6, 2000, the Committee met with  representatives of ComStock to discuss
the ComStock Opinion.  The Committee reported to the Board that it had completed
its  deliberations,  and recommended  that ComStock conduct a brief study of the
valuation  of Frontier  in light of the  fluctuations  in the  trading  price of
Frontier's stock. Subject to the results of the study, the Committee recommended
the transaction to the Board.

On May 2, 2000,  Frontier's  board met to  consider  the  recommendation  of the
committee of independent directors. The Board received the final forms of Merger
Agreement  and proxy  statement  and approved the  execution and delivery of the
Merger  Agreement and the filing of the proxy statement with the SEC, as well as
approved certain other related matters necessary to consummate the Transaction.

On May __, 2000,  the Merger  Agreement  was executed and delivered to Frontier,
UFAC and Netrex.

                                       17
<PAGE>
RECOMMENDATION OF THE BOARD OF DIRECTORS; REASONS FOR THE TRANSACTION

The Frontier Board has approved unanimously the Merger Agreement, has determined
unanimously  that the  Transaction is fair and in the best interests of Frontier
and its  shareholders  and  recommends  unanimously  that  the  shareholders  of
Frontier  vote FOR the  approval and  adoption of the Merger  Agreement  and the
consummation of the transactions contemplated thereby.

The Frontier  Board  believes that the  consummation  of the  Transaction  is an
important step towards  Frontier's  long-range  strategic goal of expanding into
business-to-business  services and  developing  and marketing  both software and
e-commerce business applications.

Prior to approving the  Transaction,  the Frontier Board received,  analyzed and
considered  information   regarding,   and  was  favorably  influenced  by,  the
following:

     (i)  The  potential   efficiencies   and  synergies  and  cross   marketing
opportunities  that could be realized by combining  the  operations of Frontier,
UFAC, DBG and JW, due to the  complementary  nature of their product and service
lines;

     (ii) The opportunity for Frontier's shareholders to participate, as holders
of the consolidated company, in the anticipated growth of the combined company's
business,  which  growth  may  provide  Frontier's  shareholders  with a greater
opportunity  for long-term  appreciation  and liquidity than if the  Transaction
were not consummated;

     (iii) An analysis of the  Transaction  conducted  by  Frontier's  financial
advisor,  ComStock,  as well as  ComStock's  opinion as to the  fairness  of the
Transaction to Frontier's  shareholders from a financial point of view (see "The
Transaction - Opinion of Financial Advisor"); and

     (iv) The results of its extensive due diligence  review of the business and
operations of UFAC, JW and DBG.

The Frontier Board also considered  various potential  negative factors relating
to the  Transaction  but  concluded  that these  factors were  outweighed by the
potential  benefits  to be  gained  by the  Transaction.  The  negative  factors
considered by the Frontier Board included the following:

     (i) The risk that the business synergies and operating  efficiencies sought
in the Transaction would not be fully achieved; and

     (ii) The risk that the trading price of the Frontier  Common Stock might be
adversely affected by the announcement of the Transaction and the value received
in the Transaction by Frontier's shareholders would decrease accordingly.

POTENTIAL BENEFITS OF THE TRANSACTION

Frontier believes that the Transaction, if consummated,  primarily represents an
opportunity for Frontier to expand its focus into business-to-business  services
and develop and market both software and e-commerce business applications.

Although the Transaction will not result in any direct return to shareholders of
cash or other  consideration,  Frontier  believes  that the  Transaction  offers
shareholders  an opportunity  to realize  long-term  value.  It should be noted,
however, that there is no assurance that Frontier will realize all or any of the
potential benefits described above, all of which are forward-looking  statements
that are  subject  to  numerous  risks and  uncertainty.  Frontier's  ability to
enhance  shareholder value will depend upon a number of  circumstances,  many of
which are outside the control of management.

POTENTIAL ADVERSE EFFECTS OF THE TRANSACTION

Frontier  believes  that the  Transaction,  if  consummated,  could have certain
adverse effects on Frontier and its  shareholders,  in that the concentration of
ownership  of  shares  of  Frontier's   common  stock  will  increase  from  the
approximately  59% currently  owned by UFAC to  approximately  82% of Frontier's
common  stock to be owned by Netrex  after the  Transaction.  Assuming  no other
changes  in the  number of  outstanding  shares of Common  Stock,  Netrex  would
continue to be in a position to control the election of the Board or the outcome
of any corporate  transaction or other matter  submitted to the shareholders for
approval.  This continued and enhanced  concentration of ownership could make it
more difficult for other shareholders to challenge Frontier's director nominees,

                                       18
<PAGE>
to elect their own nominees as directors or to remove  incumbent  directors  and
may render Frontier a less attractive  target for an unsolicited  acquisition by
an outsider. In addition, under Arizona law, a merger or consolidation involving
Frontier requires the affirmative  approval of a majority of the shares entitled
to vote. Accordingly, Netrex will have sufficient voting power to block any such
transaction.

DISCUSSION OF FINANCIAL ANALYSIS

The Company retained  ComStock,  an independent third party, to advise the Board
and to conduct a financial analysis of the Transaction.  In addition,  the Board
of  Directors  appointed a committee  of  independent  directors  to analyze the
financial terms and the consideration to be received in the Transaction.

The members of the Board  evaluated  the  factors  referred to above in light of
their knowledge of the business and operations of the Company,  Netrex, UFAC, JW
and DBG, their business judgment and consultations with the Board's  independent
advisor.  In view of the wide variety of factors  considered in connection  with
the Board's evaluation of the Transaction, the Board did not find it practicable
to, and did not,  quantify or attempt to assign relative weights to the specific
factors  considered  in reaching  its  determination.  In  addition,  individual
members of the  Frontier  Board may have given  different  weights to  different
factors.  For a  discussion  of the  interests  of the  executive  officers  and
directors of Frontier in the  Transaction,  see "Interests of Certain Persons in
the Transaction."

OPINION OF FINANCIAL ADVISOR

On March 2, 2000,  ComStock  delivered a draft  opinion to  Frontier's  Board of
Directors dated February 29, 2000 that the Transaction was fair from a financial
point of view to the shareholders of Frontier.  A draft of ComStock's  financial
analysis was  distributed to the Board and used as the basis of discussions at a
special meeting of the Board held on March 2, 2000. The Frontier Board was given
a detailed  written report setting forth the financial  analysis  underlying the
ComStock Opinion. This analysis, as presented to the Board, is summarized below.
All of the  members of the Board  were  present  at the  meeting  and each Board
member had the  opportunity  to discuss  the  report.  The Board  discussed  the
information in the report,  and the financial data and other factors  considered
by ComStock in conducting its analysis, all of which are summarized herein.

In requesting the ComStock Opinion,  the Frontier Board did not give any special
instructions  to  ComStock  or  impose  any  limitation  upon  the  scope of the
investigation  that  ComStock  deemed  necessary  to  enable it to  deliver  the
ComStock  Opinion.  The ComStock Opinion is directed only to the fairness of the
Transaction to the  shareholders  of Frontier from a financial point of view and
does  not  constitute  a  recommendation  to  any  shareholder  as to  how  such
shareholder should vote at the Special Meeting.

Frontier  selected  ComStock  to  provide a  fairness  opinion  because  it is a
nationally  recognized  valuation  firm engaged in the  valuation of "small cap"
businesses and their  securities in connection with mergers and acquisitions and
for other purposes and has substantial experience in transactions similar to the
Transaction. The engagement letter with ComStock provides that Frontier will pay
ComStock an advisory fee of $35,000,  reimburse  ComStock for its  out-of-pocket
expenses and will indemnify ComStock and certain related persons against certain
liabilities,  including  liabilities  under securities laws,  arising out of the
Transaction or its engagement.

In  conducting  its  analysis and  arriving at the  ComStock  Opinion,  ComStock
reviewed such  information  and considered such financial data and other factors
as ComStock deemed relevant under the  circumstances,  including,  among others,
the  following:  (i) a draft of the Merger  Agreement;  (ii) certain  historical
financial and operating data that are publicly  available  concerning  Frontier,
including,  but not limited  to, the Annual  Report to  Shareholders  and Annual
Report on Form 10-K of Frontier for the fiscal  years ended June 30, 1997,  1998
and 1999,  the  Quarterly  Report on Form 10-Q of Frontier for the quarter ended
December 31, 1999, the Proxy  Statement for the Annual  Meeting of  Shareholders
held on January 26, 2000; (iii) certain historical  financial and operating data
that are not publicly available  concerning UFAC, DBG and JW including,  but not
limited  to, the  applicable  annual  financial  statements  for the years ended
December 31, 1997, 1998 and 1999; (iv) certain  information of UFAC, DBG and JW,
including written financial forecasts for future fiscal years, prepared by their
management;  (v) publicly available  financial,  operating and stock market data
concerning certain companies engaged in businesses ComStock deemed comparable to
Frontier  or  otherwise  relevant  to  its  inquiry;   (vi)  publicly  available
financial,  operating and stock market data concerning certain companies engaged
in  businesses  ComStock  deemed  comparable  to UFAC,  DBG and JW or  otherwise
relevant to its inquiry;  and (vii) such other financial  studies,  analyses and
investigations  that  ComStock  deemed  appropriate.   ComStock  assumed,   with
Frontier's  consent,  that the  draft of the  Merger  Agreement  which  ComStock
reviewed  would conform in all material  respects to that document when in final
form.

                                       19
<PAGE>
Representatives  of ComStock met with the senior  management of Frontier,  UFAC,
DBG and JW to discuss (i) the prospects for their  respective  businesses,  (ii)
their estimates of such  businesses'  future  financial  performance,  (iii) the
financial  impact of the  Transaction  on the  respective  companies,  including
potential  incremental  earnings and cost  savings,  and (iv) such other matters
that ComStock deemed relevant.

In  connection  with its review and  analysis  and in arriving  at its  opinion,
ComStock  assumed and relied upon the accuracy and completeness of the financial
and other information  provided to it by Frontier,  UFAC, DBG and JW and did not
undertake any independent  verification  of such  information or any independent
valuation or appraisal of any of the assets of Frontier,  UFAC,  DBG or JW. With
respect to certain financial  forecasts provided to ComStock by Frontier,  UFAC,
DBG and JW,  ComStock  assumed that the  information  represents each respective
management's  best  currently  available  estimate  as to the  future  financial
performance of such companies.

In arriving  at the  conclusions  set forth in the  ComStock  Opinion,  ComStock
performed a variety of financial  analyses,  including those summarized  herein.
The summary set forth below of the analyses  presented to the Frontier  Board at
its March 2, 2000 meeting does not purport to be a complete  description  of the
analyses  performed.  The preparation of a fairness opinion is a complex process
that involves  various  determinations  as to the most  appropriate and relevant
methods  of  financial  analyses  and the  application  of these  methods to the
particular  circumstance  and,  therefore,  such an opinion  is not  necessarily
susceptible to partial analysis or summary description.

CAPITALIZED CASH FLOW METHOD

The  Capitalized  Cash Flow method relies on an estimate of next year's earnings
to develop a representative  cash flow for UFAC, JW and DBG.  Estimated  working
capital and capital expenditure requirements (net of depreciation) were deducted
from the earnings  estimate to produce an expected  cash flow for each UFAC,  JW
and DBG. For UFAC, due to the availability of historical financial  information,
ComStock  estimated next year's  earnings by  multiplying a normalized  adjusted
historical  cash  flow  by  an  expected  growth  rate   (incorporated   in  the
capitalization  multiple).  For JW and DBG,  ComStock relied on the estimates of
next year's  earnings  provided by the management for JW and DBG to develop next
year's cash flow estimate.  For UFAC, the impact of its stock option program was
then subtracted to derive a value for UFAC's equity.

Because the ownership  interest in UFAC being appraised provides its owners with
the right to control UFAC's operations,  ComStock then applied a control premium
to calculate  UFAC's equity value on a controlling  interest  basis.  For JW and
DBG,  the  cash  flow  estimate  used in this  method  reflected  the  operating
efficiencies  that could be  implemented by a controlling  interest  shareholder
Therefore, no further control premium was deemed warranted in the calculation of
the equity values of JW and DBG.

Since the cash flow  multiple  for each  company  was  derived  in part from the
performance  of  publicly-traded  securities,  it produces an equity  value that
incorporates the presumption of liquidity equal to publicly-traded  markets.  As
privately-held enterprises, UFAC, JW and DBG do not offer their shareholders the
same level of liquidity as shareholders of the  publicly-traded  securities that
were used to  support  the cash flow  multiples.  To reflect  this  distinction,
ComStock  applied a discount for lack of marketability of 5% to derive an equity
value for UFAC, JW and DBG on a privately-held controlling interest basis.

GUIDELINE COMPANY METHOD

The   Guideline   Company   Method  uses  pricing   multiples   developed   from
publicly-traded stocks of similar businesses to estimate values for UFAC, JW and
DBG. The pricing multiples were applied to appropriate  financial data for UFAC,
JW and DBG to create an array of values on a marketable minority interest basis.
Current market pricing  multiples were developed that incorporated the following
financial data for UFAC: (i) adjusted book capital;  (ii) sales;  (iii) earnings
before interest and taxes ("EBIT"); (iv) earnings before interest, depreciation,
amortization and taxes  ("EBITDA");  (v) adjusted net income;  and (vi) adjusted
cash flow.  For JW and DBG, a market  pricing  multiple  based only on sales was
utilized. A marketable or freely-traded minority interest equity value for UFAC,
JW and DBG was  estimated by selecting a  representative  value derived from the
various pricing  multiples.  For UFAC, the impact of UFAC's stock option program
was also deducted to derive its equity value.

                                       20
<PAGE>
Because the ownership  interests being  appraised  provide their owners with the
right to control the  operations  of UFAC,  JW and DBG,  ComStock then applied a
control  premium to derive an estimate of the fair market value of UFAC,  JW and
DBG's equity on a controlling interest basis.

As with the other valuation methods,  an adjustment was also made to account for
differences in liquidity between  freely-traded and privately-held common stocks
by applying a 5% discount for lack of marketability.

MERGER AND ACQUISITION METHOD

The Merger and Acquisition Method utilizes price/sales  multiples from published
news reports of actual  transactions  involving the sale of a controlling equity
interest  in  similar  privately-held  companies  to  determine  a  market-based
estimate of UFAC, JW and DBG's equity value  appropriate for a strategic  buyer.
After examining the industry type,  transaction  components,  and computed sales
multiples  for reported  transactions,  a  representative  revenue  multiple was
selected  and  applied  to the  total  revenue  of each of UFAC,  JW and DBG.  A
discount  was applied to the  resulting  market-based  estimate of UFAC,  JW and
DBG's equity value  appropriate for a strategic buyer to eliminate the impact of
strategic  buyer  premiums  reflected  in the market data from which the revenue
multiples  were  derived.  A discount for lack of liquidity  was then applied to
estimate  the fair  market  value of each UFAC,  JW and DBG on a  privately-held
controlling interest basis.

DISCOUNTED CASH FLOW METHOD (USED ONLY FOR UFAC)

The  Discounted  Cash Flow  Method  uses  projected  financial  performance  and
risk-adjusted discount rates to estimate value, based on the view that the price
of a security is a function of an investor's  perception of expected future cash
flows relative to expected cash flows from alternative  investments of perceived
comparable risk.

In deploying this method,  ComStock  considered the fair market value of UFAC by
examining a cash flow forecast over a five-year period. The expected annual free
cash flows were then  discounted to their  present  value using a  market-based,
risk adjusted  discount  rate. A residual value was also computed and discounted
to its present value using an assumption of constant cash flow growth at the end
of the forecast period.

The  present  value of the  forecasted  cash flow stream was  combined  with the
present  value of the  residual  value to derive an  estimate  of UFAC's  equity
value.  The impact of UFAC's stock option program was also  subtracted to derive
UFAC's equity value.

Because the discount rate was derived from the  performance  of  publicly-traded
securities, the resulting equity value incorporates the presumption of liquidity
equal to publicly-traded markets. As a privately-held enterprise,  UFAC does not
offer  its   shareholders  the  same  level  of  liquidity  as  shareholders  in
publicly-traded  securities  that were used to support  the  discount  rate.  To
reflect this distinction,  ComStock applied a discount for lack of marketability
of 5% to  derive  an  equity  value  for  UFAC on a  privately-held  controlling
interest basis.

VENTURE CAPITAL METHOD (USED FOR JW AND DBG ONLY)

For JW and DBG only,  ComStock  employed the Venture Capital Method,  which is a
simplified  approach for start-up  companies that places a significant weight on
the expected cash-out point of a prospective  investor.  ComStock analyzed three
different cash-out scenarios: (i) the "Success Scenario" under which a sale to a
strategic  buyer or an Initial Public Offering is the cash-out  assumption,  and
current  revenue is grown at an expected  growth rate for three years,  at which
time the cash-out occurs;  (ii) the "Return of Capital Scenario" under which the
shareholders  receive  the total  amount of capital  invested  to date,  with no
incremental  return on their  investment;  and (iii) the "Liquidation  Scenario"
under which  investors  receive no positive  cash return.  Each of the resulting
cash-out  amounts was  discounted at the investor's  estimated  required rate of
return to arrive at a value of JW's and DBG's equity. A control premium was then
added to reflect the shareholder rights associated with the ownership  interests
being  appraised.  A discount  for lack of  marketability  was also  deducted to
arrive at an estimate of the net equity  values for JW and DBG,  calculated on a
privately-held controlling interest basis.

VALUE PER SHARE FOR FRONTIER

The common stock of Frontier is traded on the American  Stock Exchange under the
ticker  symbol FAJ.  Although  Frontier's  common stock trades on almost a daily
basis,  its daily trading volume is relatively  low.  During the last 20 trading
days  preceding  February  28,  2000 (the most  recent  date for which  ComStock
received market data used in its valuation analysis), the daily closing price of

                                       21
<PAGE>
Frontier's  stock  ranged  from a low of $1.50  per share to a high of $1.88 per
share.  ComStock selected an average of the closing prices for Frontier's common
stock for the 20-day period  preceding its valuation and fairness  analysis,  or
$1.68 per share, as a representative indication of the current fair market value
of Frontier's stock for the purpose of the Transaction.

ComStock's  analysis  was updated to include  various  market data  available to
ComStock as of the date of its Opinion,  April 19, 2000. ComStock concluded that
no  material  changes to its initial  conclusions  were  required  based on this
updated data. On April __, 2000,  ComStock  issued its final report and fairness
opinion to the Board.

INTERESTS OF CERTAIN PERSONS IN THE TRANSACTION

Certain members of Frontier's management and the Frontier Board may be deemed to
have  certain  interests  in the  Transaction  that  are in  addition  to  their
interests as shareholders of Frontier generally. The Frontier Board was aware of
these interests when it approved the Merger  Agreement and the  Transaction.  As
provided for in Arizona law, a majority  (but in any event not less than two) of
Frontier's  disinterested directors are required to approve the Transaction.  On
May 2, 2000 the Transaction was unanimously approved by the Board,  including by
all four of the independent directors.

John M. Davies,  Frontier's  Chairman of the Board, owns approximately 9% of the
outstanding  equity of Netrex LLC,  which is the parent of Netrex Capital Group,
LLC, which is the parent of Netrex. Mr. Davies disclaims any beneficial interest
in the Frontier shares held by UFAC prior to the Transaction,  and to be held by
Netrex  after the  Transaction,  for  purposes  of  Section  13(d) or (g) of the
Securities Exchange Act of 1934, as amended.

Certain executive officers and directors of Frontier are also executive officers
and  directors of Netrex,  UFAC,  JW and/or DBG. See "Proposal One - Management"
for a  description  of the  officers  and  directors  of UFAC,  JW and DBG.  The
following chart lists the executive  officers  and/or  directors of Frontier who
are also directors and/or officers of Netrex, UFAC, JW and/or DBG.

     John M. Davies           Director and Officer of Frontier, Netrex and UFAC
                              Director of Frontier, DBG and JW

     Troy M. Huth             Officer of Frontier, UFAC, JW and DBG
                              Director of Frontier and DBG

     Jeffrey R. Harcourt      Officer of Frontier, Netrex, UFAC, JW and DBG

     Peter I. Cavallaro       Officer of Frontier, Netrex, UFAC, JW and DBG

     William A. White         Director of Frontier, DBG and JW

Other than as set forth above, no director or executive  officer of Frontier has
any direct or indirect material  interest in the Transaction,  except insofar as
ownership of Frontier  Common Stock and Frontier or UFAC options might be deemed
such an interest.

                                       22
<PAGE>
                       PRO FORMA CONDENSED FINANCIAL DATA

The unaudited pro forma  information set forth below gives effects to the merger
of UFAC with and into  Frontier as if it had been  completed on July 1, 1998 for
purposes of the  statements of  operations,  and as if it had been  completed on
December 31, 1999 for balance sheet  purposes,  subject to the  assumptions  and
adjustments  in  the  accompanying  notes  to the  pro  forma  information.  The
unaudited pro forma condensed combined financial information is derived from the
historical financial statements of Frontier and UFAC.

UFAC will account for the merger under the purchase method of accounting.  Under
the purchase  method of  accounting,  the acquiring  enterprise  for  accounting
purposes in a business  combination  effected  through the  exchange of stock is
presumptively the enterprise whose former common  shareholders  either retain or
receive the larger portion of the voting rights in the combined enterprise. UFAC
shareholders will receive approximately 82% of the voting rights of the combined
company and is presumptively  the accounting  acquirer.  Management has analyzed
the factors  that may  indicate  UFAC should not be deemed to be the  accounting
acquirer, including (1) UFAC's level of representation of the Board of Directors
of the combined  company;  (2) UFAC's  representation  in the surviving  company
management  team;  (3) the market  value of the shares held by UFAC and Frontier
shareholders;  (4) the relative  size of the  financial  measures  (for example,
revenues,  total assets, net income and so forth) of UFAC and Frontier;  and (5)
the relative size of  non-financial  measures of UFAC and Frontier (for example,
customers,  employees and so forth). Management has concluded that none of these
factors,  either  individually  or in the aggregate,  is sufficient to rebut the
presumption  that UFAC should be deemed the  accounting  acquirer.  Accordingly,
UFAC will be deemed the  acquirer  for  accounting  purposes  and its assets and
liabilities  will be brought forward at their net book values.  A new basis will
be established for Frontier's  assets and liabilities based upon the fair values
thereof.  The  purchase  accounting  adjustments  made in  connection  with  the
development  of the pro  forma  condensed  combined  financial  information  are
preliminary  and have been made solely for purposes of developing such pro forma
condensed combined financial information.

The pro forma  adjustments  do not reflect  any  operating  efficiency  and cost
savings that may be achieved with respect to the combined  companies nor do they
include any adjustments to historical  sales for any future price changes.  Upon
closing of the  merger,  the  combined  company  may incur  certain  integration
related  expenses not  reflected  in the pro forma  financial  information  as a
result of the elimination of duplicate facilities,  operational  realignment and
related  workforce  reductions.  Such costs would  generally be  recognized as a
liability assumed as of the merger date resulting in additional goodwill if they
relate to facilities or workforce previously aligned with Frontier, and would be
expensed if they relate to facilities or workforce previously aligned with UFAC.
The assessment of  integration  related  expenses is ongoing.  The following pro
forma  information is not  necessarily  indicative of the financial  position or
operating  results that would have occurred had the merger been  consummated  on
the dates discussed  above,  or at the beginning of the periods,  for which such
transactions are being given effect.  The pro forma  adjustments  reflecting the
consummation of the merger are based upon the assumptions set forth in the notes
hereto,  including the conversion of all of the  outstanding  shares of UFAC for
16,840,000 shares of Frontier common stock.

Frontier and UFAC are unaware of events other than those  disclosed in these pro
forma notes that would  require a material  change to the  preliminary  purchase
price  allocation.   However,  a  final   determination  of  necessary  purchase
accounting  adjustments  will be  made  upon  the  completion  of a study  to be
undertaken to determine the fair value of certain of its assets and liabilities,
including  intangible  assets.  Assuming  completion  of the merger,  the actual
financial position and results of operations will differ, perhaps significantly,
from the pro forma amounts  reflected  herein  because of as variety of factors,
including  access to  additional  information,  changes  in value not  currently
identified and changes in operating  results  between the dates of the pro forma
financial data and the date on which the merger takes place.

             See accompanying notes to unaudited pro forma condensed
                         combined financial information

                                       23
<PAGE>
              Frontier Adjusters of America, Inc. and Subsidiaries
             and United Financial Adjusting Company and Subsidiaries
                   Pro Forma Condensed Combined Balance Sheet


<TABLE>
<CAPTION>
As of December 31, 1999                                                           Pro Forma          Pro Forma
Unaudited                                          UFAC (1)      Frontier (1)    Adjustments          Combined
                                                 ------------    ------------    ------------       ------------
<S>                                              <C>             <C>             <C>                <C>
Assets

Current assets:
  Cash                                           $    230,724    $  1,541,141    $         --       $  1,771,865
  Accounts receivable, net                          2,355,720       1,243,758              --          3,599,478
  Receivables from parent and affiliates           12,302,685              --              --         12,302,685
  Other Assets                                             --         336,637              --            336,637
  Prepaid expenses                                     96,820         187,210              --            284,030
                                                 ------------    ------------    ------------       ------------
        Total current assets                       14,985,949       3,308,746              --         18,294,695

Property and equipment, net                         2,734,098       1,653,442              --          4,387,540
Receivables (Long Term)                                    --         312,000              --            312,000
Investments (Long Term)                               685,360              --         685,360
Other assets                                               --         269,654              --            269,654
Goodwill, net of amortization                       4,013,628          31,221       5,815,597 (2)      9,860,446
                                                 ------------    ------------    ------------       ------------

        Total assets                             $ 21,733,675    $  6,260,423    $  5,815,597       $ 33,809,695
                                                 ============    ============    ============       ============
Liabilities and Shareholders' Equity (Deficit)


Current liabilities                              $ 14,773,793    $    636,760    $         --       $ 15,410,553

Deferred tax liability                                492,804              --              --            492,804
Deferred revenue                                      764,723         764,723
Minority interest                                      62,996              --              --             62,996
                                                 ------------    ------------    ------------       ------------

Total Liabilities                                  16,094,316         636,760              --         16,731,076

Commitments and contingencies
Shareholders' equity:
  Common stock                                         10,000          90,191         105,815 (3)        206,006
  Paid-in capital                                   7,050,667       2,104,426       9,298,913 (3)     18,454,006
  Treasury stock                                           --        (184,368)             --           (184,368)
  Other                                                    --          24,283              --             24,283
  Retained earnings (deficit)                      (1,421,308)      3,589,131      (3,589,131)(3)     (1,421,308)
                                                 ------------    ------------    ------------       ------------
        Total shareholders' equity                  5,639,359       5,623,663       5,815,597         17,078,619
                                                 ------------    ------------    ------------       ------------

Total liabilities and shareholders' equity       $ 21,733,675    $  6,260,423    $  5,815,597       $ 33,809,695
                                                 ============    ============    ============       ============
</TABLE>

             See accompanying notes to unaudited pro forma condensed
                         combined financial information

                                       24
<PAGE>
              Frontier Adjusters of America, Inc. and Subsidiaries
             and United Financial Adjusting Company and Subsidiaries
              Pro Forma Condensed Combined Statement of Operations


<TABLE>
<CAPTION>
For the six months ended December 31, 1999                                         Pro Forma         Pro Forma
Unaudited                                       UFAC (1)        Frontier (1)      Adjustments         Combined
                                              ------------      ------------      ------------      ------------
<S>                                           <C>               <C>               <C>               <C>
Revenue                                       $ 10,225,112      $  3,243,056      $         --      $ 13,468,168

Cost and expenses
  Compensation and employee benefits             5,531,533         1,286,001                --         6,817,534
  Office and overhead expenses                   3,401,570           849,312                --         4,250,882
  Direct claims adjustment expense                 883,217                --                --           883,217
  Depreciation and amortization                    397,587           114,951           145,389(4)        657,927
                                              ------------      ------------      ------------      ------------
     Total costs and expenses                   10,213,907         2,250,264           145,389        12,609,560

        Income from operations                      11,205           992,792          (145,389)          858,608

Other income (expense)
  Misc gains/losses                              1,106,810            30,021                --         1,136,831
  Interest income (expense)                       (184,226)           56,373                --          (127,853)
  Frontier service fees                            150,000          (150,000)               --                --
  Rental income                                     98,047                --                --            98,047
                                              ------------      ------------      ------------      ------------
     Total other income (loss)                   1,170,631           (63,606)               --         1,107,025

Income before taxes and minority interest        1,181,836           929,186          (145,389)        1,965,633

  Income taxes                                     631,339           362,786                --           994,125
                                              ------------      ------------      ------------      ------------
Income before minority interest                    550,497           566,400          (145,389)          971,508
  Minority interest                                 31,850                --                --            31,850
                                              ------------      ------------      ------------      ------------
Net income                                    $    582,347      $    566,400      $   (145,389)     $  1,003,358
                                              ============      ============      ============      ============

Net earnings per share - basic                $       0.05(5)   $       0.06                        $       0.05(5)
                                              ============      ============                        ============
Net earnings per share - diluted              $       0.05(5)   $       0.06                        $       0.05(5)
                                              ============      ============                        ============
Weighted average shares outstanding - basic     11,581,487(5)      8,957,560(5)                       20,539,047(5)
                                              ============      ============                        ============
Weighted average shares outstanding - diluted   11,581,487(5)      8,957,560(5)                       20,539,047(5)
                                              ============      ============                        ============
</TABLE>
             See accompanying notes to unaudited pro forma condensed
                         combined financial information

                                       25
<PAGE>
              Frontier Adjusters of America, Inc. and Subsidiaries
             and United Financial Adjusting Company and Subsidiaries
              Pro Forma Condensed Combined Statement of Operations


<TABLE>
<CAPTION>
For the twelve months ended June 30, 1999                                          Pro Forma        Pro Forma
Unaudited                                         UFAC (1)       Frontier (1)     Adjustments        Combined
                                                ------------     ------------     ------------     ------------
<S>                                             <C>              <C>              <C>              <C>
Revenue                                         $ 11,030,367     $  6,341,584     $         --     $ 17,371,951

Cost and expenses

  Compensation and employee benefits               3,914,771        3,248,276               --        7,163,047
  Office and overhead expenses                     4,122,780        2,017,847               --        6,140,627
  Direct claims adjustment expense                 2,523,857               --               --        2,523,857
  Depreciation and amortization                      515,063          271,884          290,779(4)     1,077,726
                                                ------------     ------------     ------------     ------------
     Total costs and expenses                     11,076,471        5,538,007          290,779       16,905,257

        (Loss) income from operations                (46,104)         803,577         (290,779)         466,694

Other income (expense)
  Misc gains/losses                                       --           63,293               --           63,293
  Interest income (expense)                         (300,196)         165,272               --         (134,924)
  Frontier service fees                               50,000          (50,000)              --               --
  Rental income                                      412,438               --               --          412,438
                                                ------------     ------------     ------------     ------------
     Total other income                              162,242          178,565               --          340,807

Income before taxes and minority interest            116,138          982,142         (290,779)         807,501

  Income taxes                                        52,262          435,690               --          487,952
                                                ------------     ------------     ------------     ------------
Income before minority interest                       63,876          546,452         (290,779)         319,549
  Minority interest                                  171,483               --               --          171,483
                                                ------------     ------------     ------------     ------------
Net income                                      $    235,359     $    546,452     $   (290,779)    $    491,032
                                                ============     ============     ============     ============

Net earnings per share - basic                  $       0.02(5)  $       0.06                      $       0.02(5)
                                                ============     ============                      ============
Net earnings per share - diluted                $       0.02(5)  $       0.06                      $       0.02(5)
                                                ============     ============                      ============
Weighted average shares outstanding - basic       11,581,487(5)     8,957,560(5)                     20,539,047(5)
                                                ============     ============                      ============
Weighted average shares outstanding - diluted     11,581,487(5)     8,957,560(5)                     20,539,047(5)
                                                ============     ============                      ============
</TABLE>

             See accompanying notes to unaudited pro forma condensed
                         combined financial information

                                       26
<PAGE>
NOTES TO THE UNAUDITED PRO FORMA CONDENSED COMBINED FINANCIAL INFORMATION

(1)  These columns represent the historical  results of operations and financial
     position of the respective companies.  The financial statements of UFAC and
     subsidiaries  have been  prepared to reflect  the  financial  position  and
     results of operations  of UFAC, JW and DBG on a carve-out  basis and not to
     reflect UFAC and all majority-owned  subsidiaries on a consolidated  basis.
     Accordingly,  Frontier  and Vehicle  Inspection  Services,  Inc.  have been
     excluded.

(2)  This  adjustment  reflects the merger of Frontier  with UFAC  including the
     issuance of 16,840,000 shares of Frontier common stock, par value $0.01 per
     share and the  cancellation  of 5,258,513  shares of Frontier  common stock
     owned by UFAC prior to the  Transaction.  UFAC will be deemed the  acquirer
     for  accounting  purposes  and its assets and  liabilities  will be brought
     forward  at their net book  values.  A new basis  will be  established  for
     Frontier's   assets  and   liabilities   by  relating   the  total   merger
     consideration to the fair values thereof.

     This adjustment  reflects the step-up of Frontier's  assets and liabilities
     to fair value:

     Equivalent per share merger consideration                      $      2.20
     Shares of non-UFAC owned Frontier common stock ownership         3,699,047
                                                                    -----------
                                                                    $ 8,137,903
     Historical net book value of Frontier, net of UFAC ownership   $(2,322,306)
                                                                    -----------
     Step-up of Frontier assets and liabilities to fair value       $ 5,815,597
                                                                    ===========

     Upon the closing of the merger, the step-up in the fair value of Frontier's
     assets and  liabilities  will be  allocated  to its  specific  tangible and
     intangible assets and liabilities..  A preliminary allocation has been made
     entirely to goodwill based upon information  available to management at the
     date of the preparation of the  accompanying  pro forma condensed  combined
     financial information.

(3)  Represents the recasting of pro forma  combined  equity and the increase in
     common  stock and  additional  paid-in  capital for the step-up of Frontier
     fair value as follows:

     Increase in additional paid-in capital                         $ 5,815,597
     Decrease in additional paid-in capital
       due to increase in common stock                                 (115,815)
     Elimination of Frontier retained earnings                        3,589,131
     Elimination of UFAC common stock                                    10,000
                                                                    -----------
                                                                    $ 9,298,913
                                                                    ===========

(4)  The entry  represents  the  amortization  of  goodwill  resulting  from the
     preliminary  allocation of the merger  consideration over the fair value of
     Frontier's  identifiable net assets.  Frontier expects the amount of excess
     consideration  allocated  to goodwill to be  amortized  over 20 years.  The
     factors  considered in  determining  the  appropriate  amortization  period
     included the expected  market demand for Frontier's  diversified  services,
     competition,   and  legal  and  regulatory  issues.  Assuming  goodwill  is
     amortized  over 20 years,  Frontier's  net  income  would be  decreased  by
     $290,779  ($0.01  per share)  and  $145,389  ($0.01 per share) for the year
     ended June 30,  1999 and the six month  period  ended  December  31,  1999,
     respectively.

(5)  The pro forma  earnings  per share  assumes the exchange of UFAC shares for
     Frontier  shares at a conversion  ratio of 11.581  Frontier shares for each
     UFAC share. This conversion ratio excludes the 5,258,513 shares of Frontier
     common stock that will be cancelled  upon the Merger and that are presently
     reflected in the Frontier column. UFAC's historical earnings per share have
     been restated to reflect the number of equivalent  shares to be received in
     the merger.

                                       27
<PAGE>
                  BENEFICIAL OWNERSHIP OF COMMON STOCK PRIOR TO
                            AND AFTER THE TRANSACTION

As of the close of business on the Record Date,  there were 8,957,660  shares of
Common Stock outstanding.  The following table sets forth information  regarding
the beneficial  ownership of shares of the Common Stock  outstanding as of April
15, 2000 and  immediately  following  the  Closing,  by (i) each person or group
known to the  Company  who owns or who will own more than 5% of the  outstanding
shares of Common Stock, (ii) each of the directors and the executive officers of
the Company and (iii) by all directors and executive  officers of the Company as
a group. Unless otherwise indicated in the footnotes,  all of such interests are
owned directly,  and the indicated person has sole voting and investment  power.
The number of shares  represents the number of shares of Common Stock the person
holds, including shares that may be issued upon the exercise of options that are
exercisable as of June 15, 2000.  Information presented in the table and related
notes has been obtained from the  beneficial  owner and/or from reports filed by
the beneficial  owner with the Securities  and Exchange  Commission  pursuant to
Section 13 of the Exchange Act.

<TABLE>
<CAPTION>
                                            Shares Beneficially         Shares Beneficially Owned
                                           Owned on April 1, 2000         Adjusted for Closing
                                         ---------------------------   ---------------------------
                                          Amount and                    Amount and
                                          Nature of                     Nature of
                                          Beneficial      Percent       Beneficial      Percent
Name of Beneficial Owner                 Ownership (1)  of Class (2)   Ownership (1)  of Class (2)
- ------------------------                 -------------  ------------   -------------  ------------
<S>                                      <C>            <C>            <C>            <C>
OFFICERS AND DIRECTORS

Peter I. Cavallaro                               --           *                 --           *
John M. Davies (3)                              500           *                500           *
Jeffrey R. Harcourt                              --           *                 --           *
Troy M. Huth                                     --           *                 --           *
Jeffrey C. Jordan                                --           *                 --           *
Louis T. Mastos and Eva B. Mastos,
 his wife (4)                               207,103        2.31%           207,103        1.01
Laurel A. Park                                   --           *                 --           *
William J. Rocke and Garnet Rocke,
 his wife (5)                               415,332        4.64%           415,332        2.02
James S. Rocke and Kelly Rocke, his
 wife (6)                                   444,867        4.97%           444,867        2.17
Jean E. Ryberg (7)                           97,960        1.09%            97,960           *
Kenneth A. Sexton                                --           *                 --           *
William A. White                                 --           *                 --           *
All officers and directors as a
 group (twelve persons) (8)                 875,762        9.78%           875,762        4.26

FIVE PERCENT SHAREHOLDERS

United Financial Adjusting Company (9)    5,258,513        58.7%                --          --
Netrex Holdings, LLC (10)                        --          --         16,840,000       81.99%
</TABLE>

* Less than 1%

(1)  Includes,  when  applicable,  shares owned of record by such person's minor
     children and spouse and by other  related  individuals  and  entities  over
     whose  shares of Common Stock such person has  custody,  voting  control or
     power of  disposition.  Also  includes  shares  of  Common  Stock  that the
     identified  person had the right to acquire  within 60 days after April 15,
     2000 by the exercise of stock options.

(2)  The  percentages  shown  include the shares of Common Stock that the person
     had the  right  to  acquire  within  60  days  after  April  15,  2000.  In
     calculating  the  percentage of ownership,  all shares of Common Stock that
     the  identified  person had the right to acquire within 60 days after April
     15,  2000 are deemed to be  outstanding  for the purpose of  computing  the
     percentage of the shares of Common Stock owned by such person,  but are not
     deemed to be  outstanding  for the purpose of computing  the  percentage of
     shares of Common Stock owned by any other shareholders.

                                       28
<PAGE>
(3)  Does not include  5,258,513 shares owned by UFAC before the Transaction and
     16,840,000 shares owned by Netrex after the Transaction to which Mr. Davies
     disclaims any  beneficial  interest for purposes of Section 13(d) or (g) of
     the Securities Exchange Act of 1934, as amended.

(4)  Includes  183,180 shares held in a trust under an agreement  dated February
     10, 1981, in which Mr. and Mrs. Mastos hold equal beneficial interests, and
     23,523 shares which are held by Louis T. Mastos in an Individual Retirement
     Account.

(5)  Includes 290,000 shares held by Old Frontier  Investment,  Inc. of Arizona,
     of which  William  J. Rocke and  Garnet  Rocke hold 51% of the  outstanding
     stock.

(6)  Includes 290,000 shares held by Old Frontier Investment, Inc. of Arizona of
     which James S. Rocke holds 49% of the outstanding stock.

(7)  Excludes  28,000 shares held by Mrs.  Ryberg's sons and  grandchildren,  in
     which she disclaims any beneficial interest.

(8)  Excludes all duplication of shared holdings required to be reported by more
     than one officer or director.

(9)  Includes  5,258,513 shares owned by UFAC. UFAC is a wholly owned subsidiary
     of Netrex.  Netrex is owned 51.4% by The Progressive  Corporation and 48.6%
     by Netrex Capital Group,  LLC ("NCGI") which is wholly-owned by Netrex LLC.
     The  Progressive  Corporation,  NCGI,  Netrex LLC and Netrex each disclaims
     that it is the beneficial  owner of the Company's  shares owned by UFAC for
     purposes of Section 13(d) or (g) of the Securities Exchange Act of 1934, as
     amended.

(10) Includes  16,840,000  shares  issued  to  Netrex  in  connection  with  the
     Transaction.  Does not include  5,258,513 shares owned by UFAC prior to the
     Transaction  and  cancelled  upon  the  Transaction  being  affected.   The
     Progressive Corporation, NCGI, Netrex LLC and Netrex each disclaims that it
     is the  beneficial  owner  of the  Company's  shares  owned by  Netrex  for
     purposes of Section 13(d) or (g) of the Securities Exchange Act of 1934, as
     amended.

To the best knowledge of the Company, no person or groups of persons, other than
officers,  directors  and UFAC  beneficially  own more than five  percent of the
Common Stock (based upon present records of the transfer agent).

                                       29
<PAGE>
                                  ------------
                                  PROPOSAL TWO
                                  ------------

      PROPOSAL TO AMEND AND RESTATE THE COMPANY'S ARTICLES OF INCORPORATION

On May 2, 2000, the Board of Directors  unanimously approved a proposal to amend
and restate the Company's  Articles of Incorporation as amended (the "Articles")
to change the Company's name to "Netrex Business Services, Inc.," to conform the
Articles to certain  changes  enacted  under  Arizona  law and to reflect  other
technical  revisions.  The Board of Directors recommends a vote FOR the proposal
to amend and restate the  Articles.  The full text of the  proposed  Amended and
Restated Articles is included as Annex C to this Proxy Statement. If approved by
the  Company's  shareholders,  the proposed  Amended and Restated  Articles will
become  effective  upon  filing of the Amended and  Restated  Articles  with the
Arizona  Corporation  Commission,  which  will  occur  as  soon  as  practicable
following the Special Meeting.

BACKGROUND

The  Company  became  an  Arizona  corporation  in 1983,  when its  Articles  of
Incorporation were filed with the Arizona  Corporation  Commission on October 7,
1983. On October 20, 1986, the Company amended its Articles of  Incorporation to
change its corporate name to Frontier Adjusters of America, Inc. On November 12,
1987,  the Company  filed a second  amendment to provide for a limitation of the
personal liability of directors for breaches of fiduciary duty as a director, as
permitted by Arizona law, and to provide for  indemnification  of directors  and
officers to the fullest extent permitted by applicable law. On October 24, 1991,
the Company  filed a third  amendment  that added an exemption  from the Arizona
Takeover Act. On April 26, 1999,  the Company  filed a certificate  establishing
and  designating  the  class  and  fixing  and  determining   their   respective
preferences,  privileges,  voting powers,  restrictions  and  qualifications  of
6,000,000 shares of Series A Convertible Voting Preferred Stock.

On January 1, 1996,  significant revisions to Arizona law governing corporations
went into effect (the "Business  Corporation Act"). The Business Corporation Act
automatically  applied to the Company without any further action by the Company.
However,  certain  provisions  of the  Articles  are  inconsistent  with certain
provisions of the Business  Corporation Act. As a result, the Board of Directors
determined  that it is in the best interests of the Company to amend and restate
the  Articles  to the extent  necessary  to make them more  consistent  with the
Business Corporation Act. In addition, because the Articles currently consist of
the Company's  original Articles of Incorporation  and subsequent  amendments as
described above, the Board of Directors deemed it advisable to amend and restate
the  Articles in their  entirety to provide one  integrated  document,  which is
easier to read and which will avoid confusion.

CHANGE OF NAME

The Company,  through the  Transaction,  will have broadened its technology base
and operations and expanded its business into e-commerce  activities.  The Board
has determined that if the Transaction is approved, the name "Frontier Adjusters
of  America,  Inc."  will too  narrowly  describe  the  nature of the  Company's
business in the mind of investors and the general public.  Therefore,  the Board
adopted the proposal to change the Company's name to "Netrex Business  Services,
Inc." to emphasize the change in the Company's focus.

LIMITATION OF LIABILITY

The Articles  currently  eliminate  the  personal  liability of directors to the
Company or its  shareholders  for monetary damages incurred as the result of the
breach of their  fiduciary duty as a director  except for: (i) any breach of the
director's  duty of  loyalty to the  Corporation  or its  members;  (ii) acts or
omissions that are not in good faith or that involve intentional misconduct or a
knowing  violation of law; (iii) any transaction from which the director derived
an  improper  personal  benefit.  The  proposed  Amended and  Restated  Articles
eliminate  the personal  liability of any director of the Company to the Company
or its  shareholders  for money  damages for any action taken or failure to take
any action as a director of the Company,  to the fullest  extent allowed by law.
Under the Business Corporation Act, the Company may not indemnify a director for
liability  for any of the  following:  (a) the  amount  of a  financial  benefit
received  by the  director  to  which  the  director  is not  entitled;  (b) the
intentional  infliction of harm on the Company or its shareholders;  (c) certain
unlawful  distributions  to  shareholders;  and (d) an intentional  violation of
criminal  law.  The  effect of these  provisions  in the  proposed  Amended  and

                                       30
<PAGE>
Restated  Articles is to eliminate the right of the Company and its shareholders
(through  shareholders'  derivative  suits on behalf of the  Company) to recover
money  damages  from a director  for all  actions or  omissions  as a  director,
including  breaches  resulting  from  negligent  or grossly  negligent  behavior
(except in the  situations  described  in clauses (a) through (d) above).  These
provisions do not limit or eliminate the right of the Company or any shareholder
to seek nonmonetary  relief such as an injunction or rescission to the extent of
a breach of a director's  duty of care. The  provisions in the proposed  Amended
and  Restated  Articles  described  above  are  needed  to  eliminate  potential
inconsistencies  between  the  Articles  and the  Business  Corporation  Act. In
addition, the proposed revisions will provide broader limitation of liability to
the Company's  directors.  The board of directors  believes that these revisions
respecting the limitation of directors'  liabilities are necessary to enable the
Company to attract and retain  qualified  persons to serve as  directors  of the
Company.

INDEMNIFICATION

The proposed Amended and Restated Articles include  provisions that are intended
to  conform to  current  indemnification  provisions  of the  Articles  with the
Business  Corporation Act and that, in conjunction with the Business Corporation
Act,  will  enable  the  Company  to  provide  broader  indemnification  to  its
directors, officers, employees and agents than the Articles currently permit. In
particular,  certain  provisions  permitted by the Business  Corporation Act and
included in the  proposed  Amended  and  Restated  Articles  will permit and, in
certain  instances,  require the Company to pay for or reimburse expenses to its
directors,  officers,  employees and agents in advance of a final disposition of
legal  proceedings  to which  such  persons  may be parties as a result of their
serving as directors, officers, employees or agents of the Company. The Articles
currently  do not  permit  the  Company  to make  such  advances.  The  Board of
Directors  believes  that the ability to advance  expenses to such  persons will
better enable them to successfully defend legal proceedings to which they become
parties as the result of having  served on behalf of the  Company.  The Board of
Directors believes that the broader indemnification  provisions permitted by the
Business  Corporation  Act and  included in the  proposed  Amended and  Restated
Articles  are  necessary  to enable the Company to attract and retain  qualified
persons to serve as directors, officers, employees and agents.

REQUIRED INDEMNIFICATION

The proposed Amended and Restated Articles and the Business Corporation Act will
require the Company to indemnify  all  directors and officers of the Company who
are not directors against "liability" as defined below. The proposed Amended and
Restated Articles and the Business Corporation Act also will require the Company
to indemnify  against  reasonable  "expenses," as defined below, any director or
officer who is the prevailing  party in a defense of any proceeding to which the
director  or  officer is a party  because  such  person is or was a director  or
officer of the Company. In addition,  the Business  Corporation Act requires the
Company to pay expenses to "Outside  Directors," as defined below, in advance of
a final  disposition  of the  proceeding  if: (i) the Director  furnishes to the
Company a written  affirmation  ("Affirmation")  of his or her good faith belief
that:  (a)  his or her  conduct  was in  good  faith:  (b) he or she  reasonably
believes that the conduct was in the best interests of the Company,  or at least
not opposed the Company's  best  interests,  and (c) in the case of any criminal
proceeding,  he or she had no  reasonable  cause  to  believe  the  conduct  was
unlawful (the "Standard of Conduct"); and (ii) the director provided the Company
with a  written  undertaking  (the  "Undertaking")  to repay the  advance  if it
ultimately is determined that the director did not meet the Standard of Conduct.
However,  the Business  Corporation  Act  prohibits  the Company from  advancing
expenses to an Outside Director if a court determines,  before payment, that the
director  failed  to meet  the  Standard  of  Conduct,  and the  court  does not
otherwise authorize indemnification.

The proposed Amended and Restated Articles and the Business Corporation Act also
will require the Company to indemnify a director who is not an Outside  Director
against liability, but only if the Company is advised in the specific case after
a  determination  has been made by either (i) a majority  of the  members of the
Board of  Directors  who are not at the time  parties  to the  proceeding,  (ii)
special  legal  counsel,  or (iii) the  shareholders  of the Company,  excluding
shares  owned by or voted  under the  control of  directors  who are at the time
parties to the proceeding)  that the director has met the Standard of Conduct (a
"Determination").  In  addition,  the Business  Corporation  Act  prohibits  the
Company  from  indemnifying  a  director  who  is  not an  Outside  Director  in
connection  with a  proceeding  by or in the rights of the  Company in which the
director is adjudged liable to the Company or in connection with a proceeding in
which the director was adjudged liable on the basis that the director improperly
received a personal benefit.  As permitted by the Business  Corporation Act, the
proposed Amended and Restated  Articles also will require the Company to pay for
or  reimburse  the  reasonable  expenses  of a  director  who is not an  Outside
Director  in  advance of the final  disposition  of a  proceeding  if a director
furnishes the Company with an Affirmation,  an Undertaking,  and a Determination
is made that the facts then known to the persons making the Determination  would
not preclude indemnification under the Business Corporation Act.

                                       31
<PAGE>
OPTIONAL INDEMNIFICATION

The proposed Amended and Restated Articles and the Business Corporation Act will
permit the Company,  in its sole discretion,  to indemnify against liability and
advance  expenses to,  employees or agents who are not an officer or director to
the same extent as an officer or director. However, the Business Corporation Act
prohibits the Company from  indemnifying such persons against liability unless a
Determination is made that indemnification is permissible because the person has
met the Standard of Conduct. The Business Corporation Act permits the Company to
pay for or  reimburse  expenses to an employee or agent who is not a director in
advance  of a formal  disposition  of the  proceeding,  but  only if the  person
furnishes to the Company an Affirmation  and an Undertaking  and a Determination
is made that the facts then known to the persons making the Determination  would
not otherwise preclude indemnification.

COURT-ORDERED INDEMNIFICATION

The proposed Articles and the Business Corporation Act will permit a director or
officer of the  Company to apply to a court for  indemnification,  in which case
the court may,  subject to certain  conditions,  order the Company to  indemnify
such person for all or part of the person's liability and expenses.

DEFINITIONS

The Business  Corporation Act defines "Outside Director" to mean a director who,
when serving as a director, was not an officer,  employee or holder of more than
five  percent  (5%) of the  outstanding  shares  of any  class  of  stock of the
Company.  "Liability" under the Business Corporation Act means the obligation to
pay a judgment,  settlement,  penalty or fine,  including an excise tax assessed
with respect to an employee benefit plan, or reasonable  expenses  incurred with
respect to a proceeding, and includes obligations and expenses that have not yet
been paid by the indemnified  person but that have been or may be incurred.  The
Business  Corporation  Act defines  "expenses" as attorneys'  fees and all other
costs and expenses reasonably related to a proceeding.

OTHER SUBSTANTIVE AMENDMENTS

The proposed Amended and Restated Articles also include  substantive  amendments
that (i)  update  the  description  of the  purpose  for  which the  Company  is
organized and the character of business that the Company  conducts;  (ii) delete
provisions  regarding  directors'  conflicts  of interest  because the  Business
Corporation  Act's  provisions  regarding  this item are  inconsistent  with the
Articles;  and  (iii)  update  the  provisions  in  Article 4  regarding  serial
preferred stock.

The Amended and Restated  Articles do not include the rights and  preferences of
the Series A Convertible  Voting  Preferred  Stock of the Company.  The Series A
Preferred  Stock was  established and designated by the Company's Board on April
26,  1999,  by filing a  Certificate  with the Arizona  Corporation  Commission,
establishing  and  designating the class and fixing and determining the relative
preferences,  rights,  voting powers,  restrictions  and  qualifications  of the
Series A  Convertible  Voting  Preferred  Stock.  There are no shares  presently
outstanding,  nor does the Company  anticipate  issuing any Series A Convertible
Voting Preferred  Stock. All formerly issued and outstanding  shares of Series A
Convertible  Voting Preferred Stock have been converted into Common Stock of the
Company.  Pursuant  to the rights and  preferences  of the Series A  Convertible
Voting Preferred Stock, all shares that were issued and reacquired in any manner
by the Company were restored to the status of authorized, but unissued preferred
stock, without designation as to series. Furthermore, the rights and preferences
of the Series A Convertible  Voting  Preferred Stock allow the Company to retire
any unissued shares of Series A Convertible  Voting  Preferred Stock and require
that such shares shall then be restored to the status of authorized but unissued
preferred stock, without designation as to series. The Board of Directors of the
Company has adopted a  resolution  retiring all  unissued  Series A  Convertible
Voting  Preferred  Stock.  Accordingly,  such  unissued  shares,  as well as all
converted  shares of Series A  Convertible  Voting  Preferred  Stock,  have been
restored to the status of  authorized  but  unissued  preferred  stock,  without
designation as to series, and the establishment and designation of the class and
fixing and determining of the relative preferences,  privileges,  voting powers,
restrictions  and  qualifications  of any Series A Convertible  Voting Preferred
Stock,  which was part of the  Articles,  has been  removed from the Amended and
Restated Articles.

The  Business  Corporation  Act  provides  that the  Company may acquire its own
shares or issue rights,  options, or warrants to purchase shares of the Company.
Accordingly,  provisions in the current  Articles that  authorize the Company to
take such  actions  have been  deleted  from the  proposed  Amended and Restated
Articles.  The Business Corporation Act provides that companies may issue bonds,
debentures or debt securities.  Accordingly,  provisions in the current Articles
that authorize the Company to issue such  securities  have been deleted from the
proposed Amended and Restated Articles.

                                       32
<PAGE>
The Business  Corporation  Act prohibits the Company from issuing  shares of one
class or series of its capital  stock as a dividend in respect of another  class
or series of its capital stock unless  either (i) the articles of  incorporation
authorize  such a dividend;  (ii) a majority of the votes entitled to be cast by
the class or series to be issued as a dividend  approves the issuance;  or (iii)
no shares of the class or series  to be issued  are  outstanding.  The  proposed
Amended and  Restated  Articles  authorize  the Company to pay to holders of one
class or series of the Company's  capital stock  dividends  payable in shares of
another  class or series of the Company's  capital  stock,  without  approval or
ratification by the Company's shareholders.

The  Business  Corporation  Act  requires  the  Company or its agent to maintain
certain  corporate  records.  The proposed Amended and Restated Articles provide
that,  unless the Bylaws of the  Company  provide  otherwise  and the  Company's
statutory  agent expressly  consents  thereto in writing,  all records  required
pursuant to the Business Corporation Act to be kept by the Company or its agents
shall be kept by the Company at the known place of business of the Company.  The
Board of  Directors  believes  that this  provision  of the Amended and Restated
Articles is necessary to eliminate potential  administrative  burdens that might
deter qualified persons from serving as the Company's statutory agent.

OTHER CHANGES

The approval of the proposed  Amended and Restated  Articles will also result in
the amendment and  restatement  of the Articles in their entirety to reflect the
foregoing  substantive  changes  as well as several  nonsubstantive  ministerial
changes as contained in Annex C.. These changes  include the  elimination of the
names and addresses of the original incorporators of the Company,  reflection of
the fact that the Articles of Incorporation have been restated,  restatement and
renumbering  of certain  articles,  and  reflection  of the names of the persons
currently serving as directors, as required by the Business Corporation Act.

       REQUIRED VOTE, EFFECT OF SHAREHOLDER APPROVAL, AND RELATED MATTERS

The  affirmative  vote  of a  majority  of  the  shares  present  in  person  or
represented by proxy at the Special  Meeting,  provided that the total number of
shares  present  in  person  or  represented  by  proxy at the  Special  Meeting
represents  over 50% of the shares of Common  Stock issued and  outstanding,  is
required  to approve  the Merger  Agreement  and the  transactions  contemplated
thereby  and the  Amended  and  Restated  Articles.  UFAC  and  the  shareholder
directors,  which  collectively  represent  68.5% of the issued and  outstanding
shares of Common Stock of Frontier, have sufficient votes to approve each of the
Proposals.

Approval of the Transaction by the shareholders will constitute  approval of the
issuance  by the  Company of  16,840,000  additional  shares of Common  Stock to
Netrex.  Upon issuance of these shares the Company will cancel  5,258,513 shares
of common stock owned by UFAC prior to the Transaction.

Approval of the  Transaction  by the requisite vote of the  shareholders  of the
Company is a condition to consummation of the Transaction. If the Transaction is
not approved, the Transaction will not be consummated.

                                       33
<PAGE>
                                   ACCOUNTANTS

Representatives of PricewaterhouseCoopers  LLP are expected to be present at the
Special Meeting and available to answer  questions  relating to the consolidated
financial  statements of United Financial  Adjusting Company and Subsidiaries at
December 31, 1999 and 1998.

                                  OTHER MATTERS

Management  of the Company  knows of no other  matters that will come before the
Special Meeting.  However,  if any other matters should properly come before the
Meeting,  it is the intention of the persons named in the enclosed proxy to vote
each proxy in accordance with his best judgment on such matter.

                                        By Order of the Board of Directors,


                                        Peter I. Cavallaro, Esq.
                                        Secretary

Phoenix, Arizona

_________, 2000

                                       34
<PAGE>
                                    ANNEX A



                          AGREEMENT AND PLAN OF MERGER

                                      AMONG

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                       UNITED FINANCIAL ADJUSTING COMPANY

                                       AND

                               NETREX HOLDINGS LLC

                                   DATED AS OF

                                __________, 2000
<PAGE>
                          AGREEMENT AND PLAN OF MERGER

THIS AGREEMENT AND PLAN OF MERGER dated as of  __________,  2000, is made by and
among  FRONTIER  ADJUSTERS OF AMERICA,  INC.,  an Arizona  corporation  ("FAJ"),
UNITED FINANCIAL  ADJUSTING COMPANY,  an Ohio corporation  ("UFAC"),  and NETREX
HOLDINGS LLC, a Delaware limited liability company ("NETREX").

                                    RECITALS

     A. UFAC is the holder of approximately  58.7% of the issued and outstanding
capital stock of FAJ.

     B. UFAC is also the holder of 100% of the issued  and  outstanding  capital
stock of DBG Technologies,  Inc., an Ohio corporation  ("DBG"),  and 100% of the
issued  and  outstanding  capital  stock  of  JW  Software,   Inc.,  a  Missouri
corporation ("JWS").

     C. NETREX is the holder of 100% of the issued and outstanding capital stock
of UFAC.

     D. The parties hereto desire that UFAC be merged with and into FAJ upon the
terms and conditions of this Agreement.

                                    AGREEMENT

     NOW, THEREFORE,  the parties hereto hereby approve and adopt this Agreement
as a Plan of Merger and do mutually covenant and agree as follows:

                                    ARTICLE 1

                                   DEFINITIONS

     As  used  in  this  Agreement,  the  following  terms  have  the  following
respective meanings:

     "ACTION" means any actual or, to a Person's  knowledge,  threatened action,
claim, suit, litigation, arbitration, inquiry, proceeding or investigation by or
before any Government Authority.

     "ADDITIONAL DOCUMENTS" has the meaning set forth in SECTION 11.1.

     "AFFILIATE"  has the  meaning  ascribed  thereto in Rule 12b-2  promulgated
under the Exchange Act, as in effect on the date hereof.

     "AGREEMENT" means this Agreement and Plan of Merger.

     "AMEX" means the American Stock Exchange, Inc.
<PAGE>
     "BENEFICIAL  OWNERSHIP" has the meaning set forth in Rule 13d-3 promulgated
under the Exchange Act.

     "BLUE SKY LAWS" has the meaning set forth in SECTION 4.4(E).

     "BUSINESS  DAY"  means any day other  than a  Saturday,  a Sunday or a bank
holiday in Cleveland, Ohio or Phoenix, Arizona.

     "CERCLA"   means  the  federal   Comprehensive,   Environmental   Response,
Compensation, and Liability Act, 42 U.S.C.ss.9601 ET SEQ., as amended.

     "CERTIFICATE OF MERGER" has the meaning as set forth in SECTION 2.1.

     "CLOSING" has the meaning set forth in SECTION 8.1.

     "CODE"  means  the  Internal  Revenue  Code of 1986,  as  amended,  and any
successor  thereto,  including  all of the  rules  and  regulations  promulgated
thereunder.

     "COMMITMENT"  means  any  commitment,  contractual  obligation,  agreement,
borrowing,  capital expenditure or material  transaction entered into by a party
or any of its Subsidiaries.

     "CURRENT REPORTS" has the meaning set forth in SECTION 5.6(B).

     "DBG" means DBG Technologies, Inc., an Ohio corporation.

     "EFFECTIVE DATE" has the meaning set forth in SECTION 2.8.

     "EMPLOYEES" means all current,  former and retired employees,  officers and
directors of a Person or any of its Subsidiaries,  including current, former and
retired employees, officers and directors on disability, layoff or leave status.

     "ENVIRONMENTAL  CLAIM" means any claim,  investigation or written notice by
any Person  alleging  potential  liability  (including  potential  liability for
investigatory  costs,  cleanup  costs,   governmental  response  costs,  natural
resources  damages,  property  damages,  personal  injuries  or  fatalities,  or
penalties)  arising  out of,  based  on or  resulting  from  (A)  the  presence,
generation,  transportation,  treatment,  use,  storage,  disposal or release of
Materials  of  Environment  Concern or the  threatened  release of  Materials of
Environmental  Concern at any location,  or (B) activities or conditions forming
the basis of any  violation,  or alleged  violation  of, or liability or alleged
liability under, any Environmental Law.

     "ENVIRONMENTAL  LAWS" means any  federal,  state,  or local  statute,  law,
ordinance,  code,  order,  injunction,  decree  or  ruling,  and any  regulation
promulgated   thereunder,   which   regulates   or   controls   (i)   pollution,
contamination, or the condition of groundwater, surface water, soil, sediment or
air,  or (ii) a spill,  leak,  emission,  discharge,  release or  disposal  into
groundwater,  surface water, soil, sediment or air, including without limitation
CERCLA; the Federal Resource  Conservation and Recovery Act, 42 U.S.C.ss.6901 ET
SEQ., as amended;  the Hazardous Materials  Transportation Act, 49 U.S.C.ss.1801
ET seq., as amended; the Toxic Substances Control Act, 15 U.S.C.ss.2601 ET SEQ.,
as amended;  the Clean Air Act, 42 U.S.C.ss.7401 ET seq., as amended;  the Clean
Water Act, 33 U.S.C.ss.1251 ET SEQ., as amended; the Safe Drinking Water Act, 42
U.S.C.ss.300f ET SEQ., as amended; the Emergency Planning and Community Right to
Know Act,  42  U.S.C.ss.11001  ET SEQ.,  as amended;  the  Federal  Insecticide,

                                       3
<PAGE>
Fungicide and Rodenticide Act, 7 U.S.C.ss.136 ET SEQ., as amended;  the National
Environmental  Policy Act, 42  U.S.C.ss.4321  ET SEQ.,  as amended;  any similar
state  or  local  statutes  or  ordinances,   and  the  regulations  promulgated
thereunder.

     "ERISA" means the Employee Income Security Act of 1974, as amended, and any
successor  thereto,  including  all of the  rules  and  regulations  promulgated
thereunder.

     "ERISA AFFILIATE" means, with respect to any entity, trade or business, any
other entity, trade or business that is a member of a group described in Section
414(b), (c), (m) or (o) of the Code or Section 4001(b)(1) of ERISA that includes
the first entity, trade or business, or that is a member of the same "controlled
group" as the first  entity,  trade or  business  within the  meaning of Section
4001(a)(14) of ERISA.

     "EXCHANGE ACT" means the Securities Exchange Act of 1934, as amended.

     "FAJ" means Frontier Adjusters of America, Inc., an Arizona corporation.

     "FAJ COMMON STOCK" has the meaning set forth in SECTION 2.5(A).

     "FAJ PERMITS" has the meaning set forth in SECTION 5.9(A).

     "FAJ REPORTS" has the meaning set forth in SECTION 5.6(A).

     "FAJ SHARES" has the meaning set forth in SECTION 2.6.

     "FILINGS" has the meaning set forth in SECTION 4.4(E).

     "FINANCIAL STATEMENTS" has the meaning set forth in SECTION 4.5(A).

     "FORM 10-K" has the meaning set forth in SECTION 5.6(A).

     "GAAP" has the meaning set forth in SECTION 4.5(B).

     "GOVERNMENT  AUTHORITY"  means any government or state (or any  subdivision
thereof) of or in the United States or Canada, or any agency, authority, bureau,
commission,  department  or  similar  body or  instrumentality  thereof,  or any
governmental court or tribunal.

     "INDEMNIFIED PARTY" has the meaning set forth in SECTION 11.3.

     "INDEMNIFYING PARTY" has the meaning set forth in SECTION 11.3.

     "INDEMNITY THRESHOLD" has the meaning set forth in SECTION 11.4(A).

     "INSURANCE POLICIES" has the meaning set forth in SECTION 4.16.

     "IRS" means the Internal Revenue Service or any successor thereto.

     "JWS" means JW Software, Inc., a Missouri corporation.

     "LIABILITIES"   means,  as  to  any  Person,  all  debts,  adverse  claims,
liabilities,  direct,  indirect,  absolute or contingent of such Person, whether
accrued, vested or otherwise.

                                       4
<PAGE>
     "LIENS"  means all liens,  mortgages,  deeds of a Person,  title  retention
arrangements,  security interests, pledges, claims, charges, easements and other
encumbrances of any nature whatsoever.

     "LOSS AND EXPENSE" has the meaning set forth in SECTION 10.2(A).

     "MATERIAL  ADVERSE EFFECT" means a material adverse effect on the financial
condition,  results  of  operations  or  business  of a  Person  or  any  of its
Subsidiaries.

     "MATERIALS  OF  ENVIRONMENTAL  CONCERN"  means all  chemicals,  pollutants,
contaminants,  wastes,  toxic  substances,  petroleum or any  fraction  thereof,
petroleum  products  hazardous  substances  (as  defined in  Section  101(14) of
CERCLA, 42 U.S.C. ss. 6601(14)), or solid or hazardous wastes as now defined and
regulated under any Environmental Laws.

     "MATERIAL  TRANSACTION"  means any  transaction  between  a Person  and its
Affiliates,  that would be required to be disclosed in such Person's  reports or
proxy materials filed under the Exchange Act by Item 404 of Regulation S-K.

     "MERGER" has the meaning set forth in SECTION 2.1.

     "NETREX" means Netrex Holdings LLC, a Delaware limited liability company.

     "OTHER FILINGS" has the meaning set forth in SECTION 3.2.

     "PERSON" means any individual, corporation,  partnership, limited liability
company,  joint  venture,  trust,  unincorporated  organization,  other  form of
business or legal entity or Government Authority.

     "PERMITTED  LIENS" means: (A) statutory liens for obligations which are not
overdue, or are being contested in good faith; (B) rights of way disclosed on an
ALTA survey of any property; and (C) items listed on SCHEDULE 4.11.

     "PROPRIETARY RIGHTS" has the meaning set forth in SECTION 4.15.

     "PROXY STATEMENT" has the meaning set forth in SECTION 3.2.

     "REAL  PROPERTY" means the land owned,  leased,  or occupied by any UFAC or
any of the UFAC Subsidiaries.

     "SEC" means United States Securities and Exchange Commission.

     "SECURITIES ACT" means the Securities Act of 1933, as amended.

     "SECURITIES LAWS" has the meaning set forth in SECTION 5.6(A).

     "SUBSIDIARY"  means each entity of which a Person,  directly or through one
or more intermediary entities (i) has the right to elect a majority of the board
of directors  or other  governing  body,  (ii) owns a majority of the issued and
outstanding  common stock,  or (iii) has the right to receive 50% or more of the
economic  value of any  business  or  activity  in which such entity is engaged;
PROVIDED,  HOWEVER,  that FAJ shall not be deemed a Subsidiary of NETREX or UFAC
for any purposes hereof.

                                       5
<PAGE>
     "TAX" means any federal,  state, local, or foreign income,  gross receipts,
license, payroll,  employment,  excise, severance,  stamp, occupation,  premium,
windfall  profits,  environmental  (including  taxes  under Code  Section  54A),
customs  duties,  capital  stock,  profits,  withholding,  social  security  (or
similar),  unemployment,  disability,  real property,  personal property, sales,
use,  transfer,  registration,  value  added,  alternative  or  add-on  minimum,
estimated, or other tax of any kind whatsoever, including any interest, penalty,
or addition  thereto,  whether disputed or not. The term "Tax" also includes any
amount payable pursuant to any tax sharing agreement to which any relevant party
is liable and any amount payable pursuant to any similar contract.

     "TAX RETURN" means any return,  declaration,  report,  claim for refund, or
information  return or statement  relating to Taxes,  including  any schedule or
attachment thereto, and including any amendment thereof.

     "UFAC" means United Financial Adjusting Company, an Ohio corporation.

     "UFAC COMMON STOCK" has the meaning set forth in SECTION 2.5(A).

     "UFAC  PLANS"  means,  collectively,  each  of  UFAC's  or any of the  UFAC
Subsidiaries' benefit,  bonus, pension,  profit sharing,  deferred compensation,
incentive compensation,  stock ownership,  stock purchase, stock option, phantom
stock,   retirement,    vacation,   severance,    disability,   death   benefit,
hospitalization, medical or other employee benefit arrangements,  understandings
or  plans  (whether  under  Section  414(b),  (c),  (m) or (o)  of the  Code  or
otherwise)  applicable to any Employee or any Person affiliated with UFAC or any
of the UFAC Subsidiaries.

     "UFAC STOCK OPTIONS" has the meaning set forth in SECTION 2.5(D).

     "UFAC SUBSIDIARIES" means JWS and DBG.

     "UFAC AND  SUBSIDIARIES'  PERMITS"  has the  meaning  set forth in  SECTION
4.18(A).

     "UFAC AND  SUBSIDIARIES'  PROPERTIES"  has the meaning set forth in SECTION
4.11.

                                       6
<PAGE>
                                    ARTICLE 2

                                     MERGER

     2.1 MERGER.  On the Effective Date, UFAC shall be merged with and into FAJ,
which shall be the surviving  corporation,  pursuant to the terms hereof and the
Certificate and Articles of Merger (the  "Certificate  of Merger"),  attached as
EXHIBIT 1 hereto (the "Merger").

     2.2 EFFECT OF THE MERGER. On the Effective Date, the separate  existence of
UFAC shall  cease,  and FAJ shall  succeed to and  possess  all the  properties,
rights, privileges, powers, franchises and immunities, of a public as well as of
a private  nature,  and be subject to all the debts,  liabilities,  obligations,
restrictions,  disabilities  and duties of FAJ, all without further act or deed,
as  provided  in the  Arizona  Business  Corporation  Act and the  Ohio  General
Corporation Law.

     2.3 NAME AND DIRECTORS OF FAJ. On the Effective Date, the name of FAJ shall
be "NETREX Business Services,  Inc." and the directors and executive officers of
FAJ shall be as listed on SCHEDULE A.

     2.4  ARTICLES OF  INCORPORATION  AND BYLAWS.  On the  Effective  Date,  the
Articles of  Incorporation  of FAJ shall be amended and restated as set forth on
SCHEDULE B. The ByLaws of FAJ shall be as set forth on SCHEDULE C.

     2.5 STATUS AND CONVERSION OF SECURITIES.

     (a) CONVERSION OF UFAC COMMON STOCK INTO FAJ COMMON STOCK.  Upon the merger
becoming  effective,  the shares of Common Stock,  par value $.01 per share,  of
UFAC ("UFAC Common  Stock")  issued and  outstanding  on the Effective  Date, by
reason of the Merger and without any action on the part of the holders  thereof,
shall be converted  into a total of 16,840,000  shares of FAJ Common Stock,  par
value $.01 per share ("FAJ Common Stock"), except that any shares of UFAC Common
Stock held in the treasury of UFAC shall be cancelled  and all rights in respect
thereof shall cease to exist and no cash or securities or other  property  shall
be issued in respect thereof.

     (b) CANCELLATION OF FAJ COMMON STOCK HELD BY UFAC. All shares of FAJ Common
Stock previously held by UFAC will be cancelled as of the Effective Date.

     (c)  FRACTIONAL  SHARES.  Notwithstanding  the  foregoing,  in  lieu of the
issuance or recognition of fractional shares of FAJ Common Stock or interests or
rights  therein,  any fractional  shares that  otherwise  would be issuable as a
result of the Merger,  shall be rounded up to the next whole share of FAJ Common
Stock.

     (d)  EXCHANGE OF  CERTIFICATES.  From and after the  Effective  Date,  each
holder other than FAJ of an outstanding certificate or certificates  theretofore
representing  shares of UFAC Common Stock,  upon surrender thereof to such bank,
trust company or other person as shall be designated by FAJ ("Exchange  Agent"),
shall be entitled to receive in exchange  therefor a certificate or certificates
representing  the  number of whole  shares of FAJ  Common  Stock  into which the
shares  of  UFAC  Common  Stock  theretofore  represented  by  such  surrendered
certificate or  certificates  shall have been  converted.  Until so surrendered,
each  outstanding  certificate  theretofore  representing  shares of UFAC Common
Stock shall be deemed for all  purposes,  other than the payment of dividends or

                                       7
<PAGE>
other  distributions,  if any, in respect of FAJ Common Stock,  to represent the
number of whole  shares of FAJ Common Stock into which the shares of UFAC Common
Stock theretofore  represented  thereby shall have been converted.  No dividend,
distribution  or  interest,  if any,  payable to holders of shares of FAJ Common
Stock  shall be paid to the  holders of  certificates  theretofore  representing
shares of UFAC Common Stock; provided, however, that upon surrender and exchange
of such UFAC Stock  Certificates,  there shall be paid to the record  holders of
the stock certificate or certificates  issued in exchange therefor,  the amount,
without  interest  thereon,  of dividends or other  distributions,  if any, that
theretofore  but after the Effective  Date have been declared and become payable
with  respect to the number of whole  shares of FAJ Common  Stock into which the
shares of UFAC Common  Stock  theretofore  represented  thereby  shall have been
converted.

     (e)  OPTIONS TO PURCHASE  UFAC COMMON  STOCK.  Each  outstanding  option to
purchase UFAC Common Stock ("UFAC Stock  Options")  shall be substituted for and
become,  on the  Effective  Date, an option to purchase from FAJ 16.84 shares of
FAJ  Common  Stock for each  share of UFAC  Common  Stock  purchasable  upon the
exercise  of such  option  immediately  prior  to the  Effective  Date,  and the
exercise  price per share of FAJ  Common  Stock  shall be equal to the  exercise
price per share of UFAC Common Stock  immediately  prior to the Effective  Date,
divided by 16.84.

     2.6 FAJ TO MAKE SHARES  AVAILABLE.  By the Effective  Date,  FAJ shall make
available,  by transferring  directly to the Exchange Agent,  for the benefit of
NETREX, as the sole UFAC shareholder,  such number of shares of FAJ Common Stock
as shall be required for conversion of UFAC Common Stock in accordance with this
Agreement.

     2.7 FURTHER DOCUMENTS.  From time to time, on and after the Effective Date,
as and when  requested  by FAJ or its  successors  or assigns,  the  appropriate
officers and directors of UFAC as of the Effective Date shall, for and on behalf
and in the name of UFAC or otherwise,  execute and deliver all such deeds, bills
of sale, assignments and other instruments,  and shall take or cause to be taken
such  further or other  actions  as FAJ or its  successors  or assigns  may deem
necessary  or  desirable in order to confirm of record or otherwise to FAJ title
to  and  possession  of  all  of the  properties,  rights,  privileges,  powers,
franchises  and  immunities  of UFAC  and  otherwise  to  carry  out  fully  the
provisions and purposes of this Agreement.

     2.8  EFFECTIVE  DATE.  The Merger shall become  effective on such date (the
"Effective  Date")  as of which  all  applicable  legal  requirements  have been
fulfilled to consummate the Merger,  including the filing and  effectiveness  of
the  Certificate  of Merger  with the  applicable  authorities  in the states of
Arizona and Ohio.  The parties  shall use their best efforts to  consummate  the
Merger at the earliest practicable date following the Closing.

                                       8
<PAGE>
                                    ARTICLE 3

                      SHAREHOLDER APPROVALS; PROXY FILINGS

     3.1  SHAREHOLDER  APPROVALS.  Meetings of the  shareholders of FAJ and UFAC
shall  be held in  accordance  with  the  laws of  their  respective  states  of
incorporation,  on or before the Closing Date, in each case, among other things,
to consider and act upon the adoption of this Agreement and the Merger.

     3.2 PROXY STATEMENT. As promptly as practicable after the execution of this
Agreement, FAJ shall prepare and file with the SEC a preliminary proxy statement
by which the  shareholders  of FAJ will be asked to approve,  in accordance with
the rules of the AMEX and any  applicable  laws,  the Merger,  as well as a name
change of FAJ to Netrex Business Services, Inc. and such other amendments to the
Articles  of   Incorporation  of  FAJ  as  the  FAJ  Board  of  Directors  deems
appropriate.  The preliminary proxy statement,  as initially filed with the SEC,
as it may be  amended  and  refiled  with  the  SEC,  and the  definitive  proxy
statement filed with the SEC and mailed to the FAJ shareholders (such definitive
proxy  statement,  the  "Proxy  Statement"),  shall  be in  form  and  substance
reasonably  satisfactory  to UFAC. FAJ shall respond to any comments of the SEC,
shall mail the Proxy  Statement  to the FAJ  shareholders,  and shall  cause any
meeting of the FAJ Board of  Directors  or the FAJ  shareholders  required to be
held to  consider  the Merger and the  transactions  contemplated  hereby at the
earliest practicable time. As promptly as practicable after the date hereof, FAJ
shall  prepare and file any other filings  required  under the Exchange Act, the
Securities  Act or any  other  federal,  state or local  laws  relating  to this
Agreement and the transactions contemplated hereby, including any state takeover
laws (the "Other Filings").  FAJ will notify UFAC promptly of the receipt of any
comments from the SEC or its staff or any other governmental official and of any
request by the SEC or its staff or any other government  official for amendments
or  supplements  to the Proxy  Statement or any Other  Filing or for  additional
information and will supply UFAC with copies of all  correspondence  between FAJ
or any of its representatives,  on the one hand, and the SEC or its staff or any
other  government  official,  on the  other  hand,  with  respect  to the  Proxy
Statement or any Other Filing. FAJ shall cause the Proxy Statement and any Other
Filing to comply in all material  respects with all applicable  requirements  of
law. UFAC shall provide FAJ all information about UFAC and the UFAC Subsidiaries
required to be included or  incorporated  by reference in the Proxy Statement or
any Other Filing and shall  otherwise  cooperate  with FAJ in taking the actions
described in this Section.  Whenever any event occurs that is required to be set
forth in an amendment or supplement to the Proxy  Statement or any Other Filing,
each  party,  as  applicable,  shall  promptly  inform  the other  party of such
occurrence and cooperate in the preparation and filing with the SEC or its staff
or any other  government  officials,  or  mailing  to the FAJ  shareholders,  as
required, such amendment or supplement.

                                       9
<PAGE>
                                    ARTICLE 4

                REPRESENTATIONS AND WARRANTIES OF NETREX AND UFAC

     NETREX and UFAC represent and warrant to FAJ as follows:

     4.1 ORGANIZATION AND QUALIFICATION, SUBSIDIARIES.

     (a) Each of UFAC and the UFAC Subsidiaries is a corporation duly organized,
validly  existing  and in good  standing  under  the  laws of the  state  of its
incorporation.  Each  of UFAC  and  the  UFAC  Subsidiaries  has  all  requisite
corporate power and authority to own, operate, lease and encumber its properties
and carry on its business as now conducted.

     (b) Each of UFAC and the UFAC Subsidiaries is duly qualified to do business
and is in good standing in each  jurisdiction in which the ownership or lease of
its  properties  or the conduct of its  business  requires  such  qualification,
except  for any such  failures  to so  qualify  that  would not have a  Material
Adverse Effect with respect to UFAC or any UFAC Subsidiary.

     (c) All of the  outstanding  shares of  capital  stock of, or other  equity
interests in, each of the UFAC  Subsidiaries are owned,  directly or indirectly,
by UFAC in compliance with all applicable securities laws, free and clear of all
Liens.

     (d) The  issued  and  outstanding  shares  of each  of  UFAC  and the  UFAC
Subsidiaries  have been duly authorized and are validly  issued,  fully paid and
nonassessable  and free of preemptive  rights.  On the Effective Date, UFAC will
have good and marketable title to the UFAC Subsidiaries'  shares, free and clear
of all Liens, except for Liens created as a result of the actions of FAJ.

     (e) The  Merger  will not give any  Person  any  dissenters,  appraisal  or
similar rights or any preemptive or similar right to purchase  additional shares
of capital  stock of UFAC or any of the UFAC  Subsidiaries,  or any rights under
any shareholders' rights, "poison pill" or similar plan.

     4.2 DUE  AUTHORIZATION.  The  execution,  delivery and  performance of this
Agreement and of all of the documents  and  instruments  delivered in connection
herewith  by UFAC  and  NETREX  has  been  duly and  validly  authorized  by all
necessary  corporate  action on the part of UFAC and NETREX.  This Agreement has
been duly  executed and delivered on behalf of UFAC and NETREX.  This  Agreement
is, and the other  documents  and  instruments  required  hereby  will be,  when
executed and delivered by UFAC and NETREX,  the valid and binding  obligation of
UFAC and NETREX,  enforceable  against UFAC and NETREX in accordance  with their
respective  terms,  subject  only  to  bankruptcy,  insolvency,  reorganization,
moratorium or similar laws at the time in effect affecting the enforceability or
right of creditors generally and to general equitable principles which may limit
the right to obtain equitable remedies.

     4.3 CAPITAL STOCK.

     (a) As of the date  hereof,  there  are  2,000,000,  500 and 100  shares of
common stock  authorized  and 1,000,000,  500 and 100 issued and  outstanding of
each of UFAC,  DBG and JWS,  respectively,  and except  with  respect to the 250
shares of Serial Preferred Stock of DBG and 250 shares of Voting Preferred Stock
of DBG (none of which are issued or  outstanding),  no shares of preferred stock

                                       10
<PAGE>
are  authorized,  issued  or  outstanding.  Neither  UFAC  nor  any of the  UFAC
Subsidiaries has any outstanding securities or bonds, debentures, notes or other
obligations,  the  holders  of  which  have  the  right  to vote  (or  that  are
convertible  into or  exercisable  for  securities the holders of which have the
right to vote) with respect to the transactions  contemplated hereby. All issued
and  outstanding  shares  of UFAC  and the  UFAC  Subsidiaries  were  issued  in
compliance with all applicable state and federal  securities laws. Except as set
forth on  SCHEDULE  4.3(A),  there are no  existing  options,  warrants,  calls,
subscriptions,   convertible   securities,   or  other  rights,   agreements  or
commitments that obligate UFAC or any UFAC Subsidiary to issue, transfer or sell
any  shares  of  capital  stock or other  equity  interests  in UFAC or any UFAC
Subsidiary.

     (b)  Neither  UFAC nor any of the UFAC  Subsidiaries  has issued or granted
securities  convertible  into or exchangeable  for interests in UFAC or any UFAC
Subsidiary,  and, except as set forth on SCHEDULE  4.3(A),  neither UFAC nor any
UFAC  Subsidiary is a party to any  outstanding  commitment of any kind relating
to, or any  presently  effective  agreement  or  understanding  with respect to,
interests in UFAC or any UFAC Subsidiary, whether issued or unissued.

     (c)  Neither  UFAC  nor  any of the  UFAC  Subsidiaries  owns  directly  or
indirectly any material  interest or investment  (whether equity or debt) in any
corporation,  partnership,  joint business venture,  trust or other legal entity
(other than the list set forth on SCHEDULE 4.3(C), which is a list of all of the
investments of UFAC and the UFAC Subsidiaries).

     4.4 NO CONFLICTS; NO DEFAULTS;  REQUIRED FILINGS AND CONSENTS.  Neither the
execution and delivery by UFAC or NETREX of this Agreement, nor the consummation
by UFAC or NETREX of the transactions contemplated hereby in accordance with the
terms hereof, will:

     (a)  conflict  with  or  result  in a  breach  of  any  provisions  of  the
organizational documents of NETREX, UFAC or any of the UFAC Subsidiaries;

     (b) result in a breach or violation of, a default under,  or the triggering
of any payment or other  obligation  pursuant to, or accelerate  vesting or have
any other  consequence  under,  any stock  option  plan,  option plan or similar
compensation  plan of NETREX,  UFAC or any of the UFAC Subsidiaries or any grant
or award made under any of the foregoing;

     (c) violate or conflict  with any  statute,  regulation,  judgment,  order,
writ,  decree or  injunction  applicable  to NETREX,  UFAC or to any of the UFAC
Subsidiaries;

     (d) violate or conflict  with or result in a breach of any provision of, or
constitute  a default (or any event that,  with notice or lapse of time or both,
would constitute a default) under, or result in the termination or in a right of
termination or cancellation  of, or accelerate the  performance  required by, or
result in the creation of any Lien upon any of the properties of NETREX, UFAC or
any of the UFAC Subsidiaries  under, or result in being declared void,  voidable
or without further binding effect, any of the terms, conditions or provisions of
any note, bond, mortgage,  indenture,  deed or any franchise,  license,  permit,
lease,  contract,  agreement or other  instrument,  commitment  or obligation to
which NETREX,  UFAC or any UFAC Subsidiary is a party, or by which NETREX,  UFAC
or any UFAC Subsidiary or any of their properties is bound or affected; or

     (e) require any  consent,  approval or  authorization  of, or  declaration,
filing or registration with, any Government  Authority or private  organization,
other than any filings  required under the Securities  Act, the Exchange Act, or
state  securities laws ("Blue Sky Laws")  (collectively,  the "Filings")  except

                                       11
<PAGE>
with respect to clauses (b),  (c), (d) and (e) above as would not  reasonably be
expected to result in a Material Adverse Effect with respect to NETREX,  UFAC or
any UFAC Subsidiary.

     4.5 FINANCIAL STATEMENTS AND ABSENCE OF UNDISCLOSED LIABILITIES.

     (a) UFAC has delivered to FAJ audited  financial  statements for UFAC, JWS,
and DBG (the  "Financial  Statements")  for the two calendar  years prior to the
date of this Agreement or for the period of its  incorporation if such period is
shorter, which are attached as SCHEDULE 4.5.

     (b) The consolidated balance sheet of UFAC (including the related notes and
schedules), included in the Financial Statements , have been prepared to reflect
the  financial  position  and results of  operations  of UFAC,  JWS and DBG on a
carve-out basis and not to reflect UFAC and all majority-owned subsidiaries on a
consolidated  basis.   Accordingly,   FAJ  and  Progressive  Vehicle  Inspection
Services,  Inc. have been excluded. Such statements fairly present the financial
position of each of UFAC and its subsidiaries  (JWS and DBG) as of its date, and
the  consolidated  statement of operations,  shareholders'  equity (deficit) and
cash flows included in the Financial Statements (including any related notes and
schedules)  fairly present the results of operations,  retained earnings or cash
flows,  as the case may be, of UFAC and its  subsidiaries  (JWS and DBG) for the
periods covered thereby, in each case in accordance with United States generally
accepted accounting principles ("GAAP"), consistently applied during the periods
involved,  except as may be noted therein or that would not,  individually or in
the  aggregate,  reasonably be expected to result in a Material  Adverse  Effect
with  respect  to UFAC or any UFAC  Subsidiary.  All  such  balance  sheets  and
statements  are free of  errors,  omissions  and  misstatements  except for such
errors,  omissions  and  misstatements  that would not,  individually  or in the
aggregate,  have, or reasonably be expected to have, a Material  Adverse  Effect
with respect to UFAC or any UFAC Subsidiary.  None of the receivables of each of
UFAC and the UFAC  Subsidiaries are materially  overstated,  and no payables and
other  liabilities  of UFAC  and each of the UFAC  Subsidiaries  are  materially
understated, on any such balance sheet or statement.

     (c) Except as and to the extent set forth in the Financial Statements or in
any Schedule hereto,  to NETREX's  knowledge,  none of UFAC, JWS, or DBG has any
material  Liabilities,   nor  do  there  exist  any  circumstances  that  would,
individually or in the aggregate, reasonably be expected to result in a Material
Adverse Effect with respect to UFAC or any UFAC Subsidiary.

     (d) Except as and to the extent set forth in SCHEDULE 4.5(D) hereto,  there
are no  intercompany  transactions  that would be  eliminated  in  consolidation
should a  consolidated  financial  statement,  consolidating  UFAC  and FAJ,  be
prepared for each of the two calendar years prior to the date of this Agreement,
the date hereof, or the Closing Date.

     4.6 LITIGATION; COMPLIANCE WITH LAW.

     (a) SCHEDULE 4.6 sets forth a list and a brief  description  of all pending
Actions  against  UFAC and any of the UFAC  Subsidiaries  or the UFAC  Shares of
which NETREX,  UFAC or any of the UFAC  Subsidiaries  have notice,  in which the
amount of damages  prayed for in any complaint or pleading  exceeds  $150,000 or
that is reasonably likely to result in damages of $150,000 or more.

     (b) Except as set forth on SCHEDULE 4.6,  there are no Actions  pending or,
to the  knowledge  of  NETREX  threatened,  against  UFAC  or  any  of the  UFAC

                                       12
<PAGE>
Subsidiaries,  or any property (including  proprietary rights) of UFAC or any of
the UFAC  Subsidiaries  in any court or other forum or before any  arbitrator of
any kind or before or by any Governmental Authority of which NETREX, UFAC or any
of the UFAC  Subsidiaries have notice, in which the amount of damages prayed for
in any complaint or pleading  exceeds  $150,000 or that is reasonably  likely to
result in damages of $150,000 or more.

     (c)  To the  knowledge  of  NETREX,  neither  UFAC  nor  any  of  the  UFAC
Subsidiaries  is in violation of any statute,  rule,  regulation,  order,  writ,
decree or injunction of any Government Authority or any body having jurisdiction
over them or any of their  respective  properties.  SCHEDULE  4.6 sets forth all
such  violations  known to  NETREX,  UFAC or the UFAC  Subsidiaries  except  for
violations that would not, individually or in the aggregate, have, or reasonably
be expected to have, a Material Adverse Effect.

     4.7 ABSENCE OF CERTAIN  CHANGES OR EVENTS.  Except as disclosed in SCHEDULE
4.7 or in any other Schedule  hereto,  since December 31, 1999, UFAC and each of
the UFAC  Subsidiaries has conducted its business only in the ordinary course of
business, and there has not been (a) any change,  circumstance or event that had
or that could  reasonably be expected to have a Material  Adverse  Effect or (b)
any  change  in any  accounting  principles,  practices  or  methods,  except as
required by changes in GAAP.

     4.8 TAX MATTERS.

     (a) UFAC  and  each of the UFAC  Subsidiaries  has  timely  filed  with the
appropriate  taxing  authority all Tax Returns required to be filed by it or has
timely  requested  extensions  and any such request has been granted and has not
expired.  Each such Tax Return is complete and accurate in all material respects
and all information shown thereon is correct in all material respects. All Taxes
required  to have  been paid by UFAC or any of the UFAC  Subsidiaries  have been
paid when due,  except for Taxes  contested in good faith and for which adequate
reserves  as  required  by GAAP have been taken and which are listed on SCHEDULE
4.8.  UFAC  and  each of the  UFAC  Subsidiaries  have  properly  accrued  their
liability for all Taxes for periods  subsequent  to the periods  covered by such
Tax Returns as required by GAAP.  Neither UFAC nor any of the UFAC  Subsidiaries
has executed or filed with the IRS or any other taxing  authority  any agreement
now in effect  extending  the period for  assessment  or  collection of any Tax.
Except  as set  forth  on  SCHEDULE  4.8,  neither  UFAC  nor  any  of the  UFAC
Subsidiaries  is a party to any  pending  action  or  proceeding  by any  taxing
authority for  assessment or collection of any Tax, and no claim for  assessment
or collection of any Tax has been  asserted  against any of them.  Except as set
forth on SCHEDULE 4.8, no claim has been made by any authority in a jurisdiction
where UFAC or any of the UFAC  Subsidiaries does not file Tax Returns that it is
or may be subject to taxation or  reporting  in that  jurisdiction.  There is no
dispute or claim concerning any information,  reporting or tax liability of UFAC
or any of the UFAC  Subsidiaries,  (i) claimed or raised by any taxing authority
in writing or (ii) as to which NETREX,  UFAC or any of the UFAC Subsidiaries has
knowledge. Except as set forth on SCHEDULE 4.8, neither UFAC nor any of the UFAC
Subsidiaries has had its tax returns audited by any Government  Authority within
the last four years.

     (b) No amount or other  entitlement that could be received (whether in cash
or property or the vesting of property)  as a result of any of the  transactions
contemplated  hereby by any Employee of UFAC or any of the UFAC  Subsidiaries or
of any of their  Affiliates who is a "disqualified  individual" (as such term is
defined in proposed Treasury  Regulation Section 1.280G-1) under any employment,

                                       13
<PAGE>
severance or  termination  agreement,  other  compensation  arrangement  or plan
currently in effect would be characterized as an "excess parachute  payment" (as
such term is defined in Section 280G(b)(2) of the Code).

     4.9 COMPLIANCE WITH AGREEMENTS.

     (a) Neither UFAC nor any of the UFAC Subsidiaries is in default under or in
violation of any provision of its articles of incorporation or organization,  or
bylaws or operating agreement or any similar organizational document.

     (b) UFAC and each of the UFAC  Subsidiaries has filed all material reports,
registrations,  documents  and  statements,  together  with any  amendments  and
supporting materials required with respect thereto, that it was required to file
with  any  Government  Authority  and all  other  material  reports,  documents,
materials  and  statements  required to be filed by it, and has paid all fees or
assessments  due and payable in  connection  therewith.  There is no  unresolved
violation  asserted by any Government  Authority against UFAC or any of the UFAC
Subsidiaries of which NETREX,  UFAC or any of the UFAC Subsidiaries has received
notice.

     (c) Neither UFAC nor any of the UFAC  Subsidiaries  is in default,  and, to
NETREX's knowledge, no event has occurred that, with the giving of notice or the
lapse of time or both, would constitute a default, under any Commitment to which
UFAC or any of the UFAC Subsidiaries are bound,  whether as a party or otherwise
or in respect of any payment  obligations  thereunder  except for defaults  that
would not, individually or in the aggregate,  have, or reasonably be expected to
have, a Material  Adverse  Effect with  respect to UFAC or any UFAC  Subsidiary.
Except  as set  forth  in  SCHEDULE  4.9(C),  neither  UFAC  nor any of the UFAC
Subsidiaries  is a party to any joint  venture  or  partnership  agreements.  To
NETREX's  knowledge,  there is no  condition  with  respect  to UFAC or the UFAC
Subsidiaries  that,  individually  or in  the  aggregate,  could  reasonably  be
expected to result in a Material Adverse Effect with respect to UFAC or any UFAC
Subsidiary.

     (d) SCHEDULE 4.9(D) sets forth a complete and accurate list of all material
agreements  of UFAC and  each of the UFAC  Subsidiaries  in  effect  on the date
hereof.  Each agreement or policy listed on SCHEDULE 4.9(D) is in full force and
effect,  and UFAC and each of the UFAC Subsidiaries and, to NETREX's  knowledge,
the other parties  thereto,  are in compliance with such agreements or policies.
Solely for purposes of this Section,  material  agreements shall mean agreements
that  involve  an  expense  to UFAC or any of the UFAC  Subsidiaries  or  annual
revenue over $500,000.

     4.10 FINANCIAL RECORDS; ARTICLES AND BYLAWS, CORPORATE RECORDS.

     (a) The books of account and other  financial  records of UFAC and the UFAC
Subsidiaries  are true and  complete  in all  material  respects,  and have been
maintained in accordance with GAAP.

     (b) NETREX has delivered or made available to FAJ true and complete  copies
of the  Articles  and the Bylaws of UFAC and each of the UFAC  Subsidiaries,  as
amended to date, and the Articles of Organization,  organizational documents and
joint  venture  agreements  of UFAC and each of the UFAC  Subsidiaries,  and all
amendments thereto.

     (c) The corporate minute books and other records of proceedings of UFAC and
the UFAC  Subsidiaries  contain accurate records of all meetings and consents of
the equity holders,  directors and other governing bodies thereof and accurately

                                       14
<PAGE>
reflect in all material respects all other corporate action of the directors and
shareholders  and any  committees of the board of directors of UFAC and the UFAC
Subsidiaries.

     4.11 TITLE TO ASSETS;  LIENS.  UFAC and each UFAC  Subsidiary  has good and
marketable  title  (insurable and  indefeasible  fee simple title in the case of
owned Real  Property),  to all of the respective  property,  equipment and other
assets owned by it (the "UFAC and Subsidiaries' Properties"), and, except as set
forth on SCHEDULE 4.11, such assets are free and clear of any and all mortgages,
liens, security interests,  charges, encumbrances or title defects of any nature
whatsoever other than Permitted Liens and liens that would not,  individually or
in the  aggregate,  materially  impair  the use of such  UFAC and  Subsidiaries'
Properties.  SCHEDULE  4.11 contains a complete and accurate list of each parcel
of Real Property  owned,  leased or used by UFAC and any UFAC  Subsidiary in the
conduct of its  business.  There are no  pending  or, to the best  knowledge  of
NETREX, threatened zoning, condemnation or eminent domain proceedings, building,
utility  or  other  moratoria,  or  injunctions  or  court  orders  which  would
materially  adversely  affect such Real  Property.  To knowledge of NETREX,  the
current use of the owned Real Property is permissible and in material compliance
with all applicable  zoning  ordinances and other  regulations of any Government
Authority.

     4.12 ENVIRONMENTAL MATTERS.

     (a) UFAC and each of the UFAC Subsidiaries' ownership, operation and use of
its  respective  property  have  been and  currently  are in  compliance  in all
material respects with all applicable Environmental Laws.

     (b) No Environmental Claim with respect to the operations or the businesses
of the UFAC or the UFAC Subsidiaries,  or with respect to any Real Property, has
been asserted or, to NETREX's knowledge, threatened, and, to NETREX's knowledge,
no circumstances  exist with respect to UFAC or any of the UFAC  Subsidiaries or
any  Real  Property  that  would   reasonably  be  expected  to  result  in  any
Environmental Claim being asserted, in any such case, against (i) UFAC or any of
the UFAC Subsidiaries,  or (ii) any Person whose liability for any Environmental
Claims UFAC or any of the UFAC  Subsidiaries has or may have retained or assumed
either contractually or by operation of law.

     (c) (i) Neither UFAC nor any of the UFAC Subsidiaries has been notified, or
has  reason  to  anticipate  being  notified,  of  potential  responsibility  in
connection  with any site that has been  placed on, or proposed to be placed on,
the National Priorities List or its state or foreign equivalent pursuant CERCLA,
or analogous state or foreign laws, (ii) no Materials of  Environmental  Concern
are present on, in or under any Real  Property,  (iii) neither UFAC nor any UFAC
Subsidiary nor, to the knowledge of NETREX,  any tenant of any Real Property has
released or arranged for the release of any Materials of  Environmental  Concern
at or on any Real Property,  (iv) no underground storage tanks, surface disposal
areas,  pits, ponds,  lagoons or open trenches are present at any Real Property,
(v) no  transformers,  capacitors or other equipment  containing fluid with more
than 50 parts per million polychlorinated  biphenyls are present at, on or under
any  Real  Property,  except  for any  such  transformers,  capacitors  or other
equipment  owned by any  utility  company,  and (vi) to NETREX's  knowledge,  no
employee, agent, contractor,  subcontractor or tenant of UFAC or any of the UFAC
Subsidiaries  is now or has in the past been  exposed  to  friable  asbestos  or
asbestos-containing  material at any Real  Property  whether  now or  previously
owned or occupied by UFAC or any of the UFAC Subsidiaries.

                                       15
<PAGE>
     4.13 EMPLOYEES AND BENEFIT PLANS.

     (a)  SCHEDULE  4.13(A)  sets  forth a  complete  and  accurate  list of all
employment  agreements with Employees of UFAC and each of the UFAC Subsidiaries.
Except for the Employees who are parties to such employment  agreements,  all of
the  Employees  of UFAC and the UFAC  Subsidiaries  are  employed  in an at-will
status  (except for  restrictions  or  limitations on the at-will status of such
employees imposed by general principles of law or equity).

     (b) SCHEDULE 4.13(B) sets forth a complete and accurate list of each of the
UFAC  Plans.  Since  April 1, 2000,  there has been no  adoption,  modification,
amendment  or  alteration  of  any  UFAC  Plan  by  UFAC  or  any  of  the  UFAC
Subsidiaries.  All UFAC  Plans,  including  any such plan  that is an  "employee
benefit  plan" as defined in Section 3(3) of ERISA,  are in  compliance,  in all
material respects,  with all applicable requirements of law, including ERISA and
the Code, and neither UFAC nor any of the UFAC  Subsidiaries has any liabilities
or obligations  with respect to any UFAC Plan,  whether  accrued,  contingent or
otherwise.

     4.14 LABOR  MATTERS.  Except as  disclosed in SCHEDULE  4.14,  there are no
pending or, to the  knowledge of NETREX,  threatened  Actions or work  stoppages
relating to any Employee of UFAC or any UFAC Subsidiary. Neither UFAC nor any of
the UFAC  Subsidiaries  is a party to any collective  bargaining  agreement with
respect to Employees,  and, to the knowledge of NETREX,  there are no activities
of any labor union seeking to represent or organize the employees of UFAC or any
of the UFAC  Subsidiaries.  No unfair labor  practice or labor  arbitration,  or
race, sex, age, disability or other discrimination  complaint is pending, nor is
any such complaint,  to the knowledge of NETREX,  threatened against UFAC or any
of the UFAC  Subsidiaries  before the  National  Labor  Relations  Board,  Equal
Employment Opportunity Commission, Department of Labor or any other Governmental
Authority,  and no grievance is pending, nor is any grievance,  to the knowledge
of NETREX,  threatened  against UFAC or any of the UFAC  Subsidiaries.  UFAC and
each of the UFAC Subsidiaries is in compliance in all material respects with all
applicable  federal,  state and local laws  relating  to  employment,  including
without limitation, the provisions thereof relating to wages, non-discriminatory
hiring and employment practices,  collective  bargaining,  and payment of Social
Security and Unemployment  Compensation taxes or similar taxes, and neither UFAC
nor any of the UFAC  Subsidiaries  is liable for any arrears of wages or subject
to any  liabilities or penalties for failure to comply with any of the foregoing
laws.

     4.15  PROPRIETARY  RIGHTS.  Attached as SCHEDULE  4.15 is a list of (a) all
trademark, service mark or trade name registrations and all pending applications
for any such  registration;  (b) all patent and copyright  registrations and all
pending applications therefor;  (c) all other trademarks,  service marks, domain
names,  or trade names,  whether or not  registered;  and (d) all licenses  with
respect  thereto as well as rights or  licenses  to use any  proprietary  rights
(including  software  licenses) of any other entities (the items in clauses (a),
(b), (c) and (d) collectively, the "Proprietary Rights"), that are owned or used
by UFAC or any of the UFAC Subsidiaries.  To the knowledge of NETREX, the use of
any of the Proprietary  Rights by UFAC or any of the UFAC  Subsidiaries  has not
infringed,  is not infringing upon, and is not otherwise violating the rights of
any  Person or other  entity in or to such  Proprietary  Rights or the  asserted
Proprietary  Rights of others.  No notices have been  received by UFAC or any of
the UFAC Subsidiaries  that the use of the Proprietary  Rights by UFAC or any of
the UFAC Subsidiaries infringes upon or otherwise materially violates any rights
of a person or other entity in or to such Proprietary  Rights or the proprietary
rights of  others.  To the  knowledge  of NETREX,  no person or other  entity is
infringing  on the  Proprietary  Rights  owned  by  UFAC  or  any  of  the  UFAC
Subsidiaries.  The Proprietary Rights include all Proprietary Rights used in, or
necessary  to,  the  conduct  of the  business  of UFAC  and  each  of the  UFAC
Subsidiaries.

                                       16
<PAGE>
     4.16 INSURANCE.  UFAC and each of the UFAC Subsidiaries maintains insurance
policies covering the assets, business,  equipment,  properties,  operations and
Employees of it (collectively, the "Insurance Policies") each of which Insurance
Policies are of a type and in amounts  customarily carried by Persons similar in
size to UFAC or the UFAC Subsidiaries  conducting businesses similar to those of
UFAC or the UFAC Subsidiaries.  SCHEDULE 4.16 sets forth a list of all insurance
coverage or policies currently maintained by UFAC and the UFAC Subsidiaries. All
such coverage or policies shall be maintained in full force and effect until the
Closing.  There is no  material  claim  by UFAC or any of the UFAC  Subsidiaries
pending  under  any of the  Insurance  Policies  as to which  coverage  has been
questioned, denied or disputed by the underwriters of such policies.

     4.17 INTENTIONALLY OMITTED.

     4.18 GOVERNMENT APPROVALS; COMPLIANCE WITH LAWS AND ORDERS.

     (a)  UFAC  and  each  of  the  UFAC  Subsidiaries  has  obtained  from  the
appropriate  Government Authority that is charged with regulating or supervising
any  business  conducted  by UFAC or any of the UFAC  Subsidiaries  all material
permits, variances, exemptions, orders, approvals, certificates of authority and
licenses  necessary for the conduct of its business and operations as and to the
extent currently  conducted (the "UFAC and Subsidiaries'  Permits"),  which UFAC
and  Subsidiaries'  Permits are valid and remain in full force and effect.  UFAC
and the UFAC  Subsidiaries  are in compliance in all material  respects with the
terms of all such UFAC and Subsidiaries' Permits.

     (b) Neither UFAC nor any of the UFAC  Subsidiaries  has received  notice of
or,  to the  knowledge  of  NETREX,  is  subject  to any  Action,  order  or any
complaint,  proceeding or  investigation  of any  Government  Authority  that is
charged with regulating or supervising any business  conducted by UFAC or any of
the UFAC Subsidiaries, that is pending or threatened, that affects or that could
affect the  effectiveness  or validity of any UFAC and  Subsidiaries'  Permit or
that could  impair the  renewal  thereof or that is likely to result in any such
Action,  agreement,  consent  decree or order or in any fine,  penalty  or other
liability in excess of $20,000 or the  forfeiture of a certificate  of authority
of UFAC or any of the UFAC Subsidiaries. As of the date hereof, neither UFAC nor
any of the UFAC  Subsidiaries  is a party or subject to any  Action,  agreement,
consent decree or order,  or other  understanding  or  arrangement  with, or any
directive  of, any  Government  Authority  that is charged  with  regulating  or
supervising any business  conducted by UFAC or any of the UFAC Subsidiaries that
imposes any material  restrictions  on or otherwise  affects in any material way
the  conduct  of the  business  of  UFAC  or any of the  UFAC  Subsidiaries,  as
currently conducted.

     4.19  TAKEOVER   STATUTES.   No  "fair  price,"   "moratorium,"   "business
combination,"  "control share  acquisition"  or other  anti-takeover  statute or
similar  statute  or  regulation  enacted  by the state of Ohio  applies  to the
transactions  contemplated  by this  Agreement.  All actions  have been taken to
ensure  that no  statute  or  regulation  of the  state of Ohio,  including  any
"business   combination  act,"  limits  UFAC's  ability  to  engage  in  further
transactions with FAJ.

     4.20  BROKERS AND FINDERS.  No agent,  broker,  investment  banker or other
Person,  including any of the foregoing that is an Affiliate of NETREX,  UFAC or
any of the UFAC Subsidiaries, is or will be entitled to any broker's or finder's
fee or any other commission or similar fee agreed to or arranged by NETREX, UFAC
or any of the UFAC  Subsidiaries in connection with this Agreement or any of the
transactions contemplated hereby.

                                       17
<PAGE>
     4.21 KNOWLEDGE DEFINED.  As used herein, the phrase "to NETREX's knowledge"
(or words of  similar  import)  means the  actual  knowledge,  after  reasonable
inquiry,  of any of the chief executive  officers,  chief financial  officers or
directors of each of NETREX, UFAC and the UFAC Subsidiaries.

     4.22 PRIVATE PLACEMENT.

     (a) NETREX acknowledges that, in issuing its securities  hereunder,  FAJ is
relying on exemptions from the  registration  requirements of the Securities Act
and on applicable state statutes and regulations with respect to the exchange of
FAJ Shares contemplated hereby.  NETREX hereby affirms that it is an "accredited
investor" as defined in Regulation D promulgated by the SEC under the Securities
Act.

     (b) NETREX (together with its Affiliates) (i) can bear the economic risk of
the acquisition of the FAJ Shares, and (ii) has such knowledge and experience in
business and  financial  matters as to be capable of  evaluating  the merits and
risks of the transaction.

     (c) NETREX warrants that any financial information relating to UFAC, or the
UFAC Subsidiaries  that is provided herewith by UFAC, or the UFAC  Subsidiaries,
or is subsequently  submitted by UFAC or the UFAC Subsidiaries at the request of
FAJ, does or will fairly and accurately reflect the financial  condition of such
entity as of the date thereof  with respect to which NETREX does not  anticipate
any material adverse change.

     (d) NETREX has been provided the  opportunity to ask questions with respect
to the business,  operations  and financial  condition of FAJ, and the terms and
conditions of the plan of reorganization and the issuance of the FAJ Shares.

     (e) NETREX  understands  that the FAJ Shares have not been registered under
the  Securities  Act,  or the  securities  laws of any state and are  subject to
certain restrictions on transfer.

     (f)  NETREX  acknowledges  that the FAJ  Shares  being  acquired  are being
acquired  for  NETREX's  own account  without a view to public  distribution  or
resale and that NETREX has no contract,  undertaking,  agreement, or arrangement
to sell or  otherwise  transfer  or  dispose  of the FAJ  Shares or any  portion
thereof to any other person or entity.

     (g) NETREX agrees that it will not sell or otherwise transfer or dispose of
the FAJ Shares,  or any portion  thereof,  unless such FAJ Shares are registered
under the  Securities  Act and any applicable  state  securities  laws or NETREX
obtains an opinion of reputable  securities  counsel that such FAJ Shares may be
sold in reliance on an exemption from such registration requirements.

     (h) NETREX  understands  that no federal or state agency including the SEC,
the Arizona Corporation  Commission or the securities  commission or authorities
of any other state has approved or  disapproved  the FAJ Shares,  passed upon or
endorsed  the merits of the Merger or the  adequacy of the  disclosure  given in
connection  with the offering,  or made any finding or  determination  as to the
fairness of the FAJ Shares for investment.

     4.23 NO CONFLICTING INFORMATION.  UFAC acknowledges that it owns a majority
of the issued and outstanding  capital stock of FAJ. In addition,  pursuant to a

                                       18
<PAGE>
Services Agreement between FAJ and UFAC, UFAC manages certain day-to-day matters
for FAJ. Accordingly, UFAC has, and has access to, certain information regarding
the business, operations and financial condition of FAJ.

     4.24  PROXY  STATEMENT.  None  of the  information  in  this  Agreement  or
otherwise  supplied  or to be  supplied  by  NETREX,  UFAC,  or any of the  UFAC
Subsidiaries,  including information for inclusion or incorporation by reference
in the  Proxy  Statement,  as of  the  date  hereof  and  as of  the  date  such
information  was  provided to FAJ for  inclusion  in the Proxy  Statement  to be
mailed to the FAJ's shareholders,  contains or will contain any untrue statement
of a material  fact or omit to state any  material  fact  required  to be stated
herein or therein or  necessary  to make the  statements  herein or therein,  in
light of the circumstances under which they are made, not misleading.  UFAC will
advise FAJ in writing of any material  changes in any such information or if any
such  information  contains any untrue  statements of material facts or omits to
state any material facts required to be stated herein or therein or necessary to
make the statements herein or therein, in light of the circumstances under which
they are made, not misleading.

                                    ARTICLE 5

                      REPRESENTATIONS AND WARRANTIES OF FAJ

     FAJ hereby represents and warrants to NETREX and UFAC as follows:

     5.1 ORGANIZATION. FAJ is a corporation duly incorporated,  validly existing
and in good  standing  under  the  laws of the  State  of  Arizona.  FAJ has all
requisite corporate power and authority to own, operate,  lease and encumber its
properties  and carry on its business as now  conducted,  and to enter into this
Agreement and to perform its obligations hereunder.

     5.2 DUE  AUTHORIZATION.  The  execution,  delivery and  performance of this
Agreement and of all of the documents  and  instruments  delivered in connection
herewith by FAJ has been duly and validly authorized by all necessary  corporate
action on the part of FAJ.  This  Agreement has been duly executed and delivered
on behalf of FAJ.  This  Agreement is, and the other  documents and  instruments
required  hereby will be, when  executed  and  delivered  by FAJ,  the valid and
binding  obligations of FAJ,  enforceable  against FAJ in accordance  with their
respective  terms,  subject  only  to  bankruptcy,  insolvency,  reorganization,
moratorium or similar laws at the time in effect affecting the enforceability or
right of creditors generally and to general equitable principles which may limit
the right to obtain equitable remedies.

     5.3  CONFLICTING  AGREEMENTS AND OTHER  MATTERS.  Neither the execution and
delivery  by  FAJ  of  this  Agreement  nor  the  consummation  by  FAJ  of  the
transactions  contemplated  hereby  in  accordance  with the terms  hereof  will
conflict with or result in a breach of any of the  provisions of the Articles of
Incorporation  or By-Laws of FAJ or result in a breach of the terms,  conditions
or provisions of,  constitute a default (or any event that, with notice or lapse
of time or both, would constitute a default),  under,  result in the creation of
any Lien upon any of the properties or assets of FAJ pursuant to, or require any
consent,  approval  or other  action  by or any  notice  to or  filing  with any
Government  Authority  pursuant to, the  organizational  documents of FAJ or any
agreement, instrument, order, judgment, decree, statute, law, rule or regulation
by which FAJ is bound,  except for any filings required by Sections 13(d) and 16
of the Exchange Act.

                                       19
<PAGE>
     5.4 APPROVAL; STOCK.

     (a) The  Board  of  Directors  of FAJ  and a  committee  of  "disinterested
directors" (as defined in Chapter 23, Section 10-2741(d) of the Arizona Business
Corporation  Act)  have  approved  the  Merger,  and  this  Agreement,  and  the
transactions  contemplated  hereby and have  determined  to  recommend  that the
shareholders of FAJ vote in favor of and approve this Agreement and the Merger.

     (b) The FAJ Shares to be issued  pursuant to this  Agreement have been duly
authorized,  and upon issuance on the terms set forth in this  Agreement will be
duly and validly issued, fully paid and nonassessable. On the Effective Date and
subject to the restrictions  described herein, FAJ will deliver to UFAC good and
marketable  title to the FAJ  Shares,  free and clear of all Liens  (other  than
Liens created as a result of actions of UFAC).

     (c) The issuance of the FAJ Common Stock  pursuant to this  Agreement  will
not  give  any  shareholder  of  FAJ  the  right  to  demand  payment  for  that
shareholder's  shares under the laws of the State of Arizona;  any  appraisal or
similar  rights  under  the laws of the State of  Arizona;  any  dissenters'  or
similar rights under the laws of the State of Arizona; any preemptive or similar
right to purchase  additional shares of FAJ's capital stock; or any rights under
any shareholders' rights, "poison pill" or similar plan adopted by the FAJ Board
of  Directors  or the  FAJ  shareholders  or  contained  in  FAJ's  Articles  of
Incorporation or other organizational documents.

     5.5 CAPITALIZATION. FAJ is authorized to issue 100,000,000 shares of common
stock,  $.01 par value per  share,  of which  8,957,660  shares  are  issued and
outstanding.  Other than  pursuant to its 1996 Stock  Option  Plan,  FAJ has not
entered  into  any  agreement  or  commitment  to  issue,  deliver  or sell  any
additional shares of its capital stock of any class, or any securities or rights
which  are  convertible  into,  exchangeable  for,  or  evidencing  the right to
subscribe for any shares of its capital stock, or any rights, warrants, options,
calls,  commitments or any other agreements to purchase or acquire any shares of
its capital stock or any  securities or rights  convertible  into,  exchangeable
for, or evidencing  the right to subscribe for, any shares of its capital stock.
FAJ has not agreed to split, combine, subdivide,  reclassify, redeem, repurchase
or otherwise  acquire or take  similar  action with respect to any shares of its
capital stock. FAJ has not declared, set aside for payment or paid any dividend,
or make any other  distribution in respect of any shares of its capital stock or
other  outstanding  securities  or made any  payments to  shareholders  in their
capacity  as such,  other  than in a manner  and  amount  consistent  with prior
business practices.

     5.6 SEC MATTERS AND ABSENCE OF UNDISCLOSED LIABILITIES

     (a) FAJ has  delivered or made  available to UFAC,  FAJ's Annual  Report on
Form 10-K for the fiscal  year ended June 30, 1999 filed by FAJ with the SEC and
all  exhibits,  amendments  and  supplements  thereto,  including  all documents
incorporated  by reference  therein  (collectively,  the "Form 10-K"),  and each
registration statement, report, proxy statement or information statement and all
exhibits thereto prepared by or relating to FAJ for the three years prior to the
date of this Agreement,  each in the form (including exhibits and any amendments
thereto) filed with the SEC  (collectively  the "FAJ Reports").  The FAJ Reports
were filed with the SEC in a timely manner and constitute all forms, reports and
documents  required to be filed by FAJ under the Securities Act and the Exchange
Act and the  rules  and  regulations  promulgated  thereunder  (the  "Securities
Laws"). As of their respective  dates, the FAJ Reports:  (i) complied as to form
in all material  respects with the  applicable  requirements  of the  Securities
Laws;  and (ii) did not contain any untrue  statement of a material fact or omit
to state a material fact required to be stated  therein or necessary to make the
statements made therein, in the light of the circumstances under which they were
made,  not  misleading.  There has been no violation  asserted by any Government

                                       20
<PAGE>
Authority with respect to any of the FAJ Reports that has not been resolved and,
to  FAJ's  knowledge,  there  have  been no  written  threatened  assertions  of
violations.

     (b) Each of the balance sheets  (including the related notes and schedules)
included in or  incorporated  by reference  into the Form 10-K and each Exchange
Act report filed  between the date such annual report was filed with the SEC and
the Closing  Date (the Form 10-K and such  reports  collectively,  the  "Current
Reports")  fairly  present the  consolidated  financial  position of FAJ and its
Subsidiaries  as  of  its  date  and  each  of  the  statements  of  operations,
shareholders'  equity  (deficit) and cash flows included in or  incorporated  by
reference into the Current  Reports  (including any related notes and schedules)
fairly present the consolidated results of operations, retained earnings or cash
flows,  as the case may be, of FAJ and its  Subsidiaries  for the period covered
thereby,  in each case in accordance with GAAP and in accordance with Regulation
S-X  promulgated by the SEC,  except as may be noted therein and except,  in the
case of the unaudited  statements,  for normal  recurring  year-end  adjustments
which would not,  individually  or in the  aggregate,  reasonably be expected to
result in a Material Adverse Effect.  All such balance sheets and statements are
free of errors,  omissions and misstatements,  except for such errors, omissions
and  misstatements  that would not,  individually or in the aggregate,  have or,
reasonably  be  expected  to  have,  a  Material  Adverse  Effect.  None  of the
receivables  of FAJ and  its  Subsidiaries  are  materially  overstated,  and no
payables  and  other  liabilities  of FAJ and its  Subsidiaries  are  materially
understated, on any such balance sheet or statement.

     (c) Except as and to the extent set forth in the Current  Reports or in any
Schedule hereto, to FAJ's knowledge,  none of FAJ or any of its Subsidiaries has
any  material  Liabilities,  nor do there  exist any  circumstances  that would,
individually or in the aggregate, reasonably be expected to result in a Material
Adverse Effect.

     5.7 BROKERS OR FINDERS. No agent,  broker,  investment banker or other firm
or Person,  including  any of the  foregoing  that is an Affiliate of FAJ, is or
will be entitled to any  broker's or  finder's  fee or any other  commission  or
similar fee agreed to or arranged by FAJ in  connection  with this  Agreement or
any of the transactions contemplated hereby.

     5.8 VIOLATIONS.  To the knowledge of FAJ, FAJ is not in material  violation
of any statute,  rule,  regulation,  order,  writ,  decree or  injunction of any
Government  Authority  or any body  having  jurisdiction  over FAJ or any of its
properties.

     5.9 GOVERNMENT APPROVALS; COMPLIANCE WITH LAWS AND ORDERS.

     (a) FAJ has obtained from the appropriate  Government  Authorities that are
charged  with  regulating  or  supervising  any  business  conducted  by FAJ all
permits, variances, exemptions, orders, approvals, certificates of authority and
licenses  necessary for the conduct of its business and operations as and to the
extent currently conducted (the "FAJ Permits"),  which FAJ Permits are valid and
remain in full force and effect.  FAJ is in compliance in all material  respects
with the terms of all such FAJ Permits.

     (b) FAJ has not  received  notice of or, to the  knowledge  of FAJ,  is not
subject to any Action,  order or any complaint,  proceeding or  investigation of
any Government  Authority  which is charged with  regulating or supervising  any
business conducted by FAJ, that is pending or threatened,  that affects or which
could affect the  effectiveness or validity of any such FAJ Permit or that could

                                       21
<PAGE>
impair  the  renewal  thereof  or that is likely  to result in any such  Action,
agreement, consent decree or order or in any fine, penalty or other liability in
excess of $20,000 or the forfeiture of the certificate of authority of authority
of FAJ.  As of the date  hereof,  FAJ is not a party or subject  to any  Action,
agreement,  consent decree or order, or other understanding or arrangement with,
or any directive of, any Government Authority that is charged with regulating or
supervising any business conducted FAJ that imposes any material restrictions on
or otherwise affects in any material way the conduct of the business of FAJ.

     5.10 ABSENCE OF INDUCEMENT.  In entering into this  Agreement,  FAJ has not
been induced by or relied upon any representations,  warranties or statements of
UFAC or  NETREX  that are not set  forth  in this  Agreement  or in any  written
information   provided   for  the   Proxy   Statement,   whether   or  not  such
representations,  warranties or statements have actually been made in writing or
orally,  concerning (a) the earnings,  assets,  net worth,  physical  condition,
general business or business  prospects of UFAC or any UFAC Subsidiary,  (b) the
status of  UFAC's  or any UFAC  Subsidiary's  relationship  with its  customers,
suppliers or agents,  both public and private or (c) any other  matter,  and FAJ
acknowledges  that, in entering into this  Agreement,  UFAC and NETREX have been
induced by and relied upon the  representation  and warranty of FAJ set forth in
this SECTION 5.10.

                                    ARTICLE 6

                        COVENANTS RELATING TO THE CLOSING

     6.1  TAKING  OF  NECESSARY  ACTION.  Each  party  hereto  agrees to use its
commercially  reasonable best efforts  promptly to take or cause to be taken all
action and promptly to do or cause to be done all things  reasonably  necessary,
proper or advisable under applicable laws and regulations to consummate and make
effective the transactions contemplated by this Agreement,  subject to the terms
and conditions of this Agreement.

     6.2 PUBLIC ANNOUNCEMENT; CONFIDENTIALITY.

     (a) For as long as this  Agreement is in effect,  neither party shall issue
or cause the  publication  of any press release or any other  announcement  with
respect to this Agreement,  or the transactions  contemplated  hereby or thereby
without  the  consent  of the other  (which  consent  shall not be  unreasonably
withheld or  delayed),  except when,  in the  reasonable  judgment of FAJ,  such
release or announcement is required by applicable law or pursuant to any listing
agreement with, or the rules or regulations  of, any securities  exchange or any
other regulatory requirement.

     (b) Each party agrees that all information provided to such party or any of
its representatives  pursuant to this Agreement shall be kept confidential,  and
shall not disclose such  information  to any Persons  other than the  directors,
officers,   employees,   financial   advisors,   legal  advisors,   accountants,
consultants  and affiliates of such party who reasonably  need to have access to
the confidential  information and who are advised of the confidential  nature of
such  information,  but the  foregoing  obligation  shall not (i)  relate to any
information that (A) is or becomes generally available other than as a result of
unauthorized  disclosure  by the  receiving  party  or by  Persons  to whom  the
receiving party has made such information available, (B) is or becomes available
to the  receiving  party on a  nonconfidential  basis from a third party that is
not, to the  receiving  party's  knowledge,  bound by any other  confidentiality
agreement  with the  disclosing  party,  or (C) is  independently  developed  or
already  known to the  receiving  party prior to  disclosure  by the  disclosing
party, or (ii) prohibit  disclosure of any information if required by law, rule,
regulation, court order or other legal or governmental process.

                                       22
<PAGE>
     6.3 CONDUCT OF BUSINESS.  Except as agreed to by the other  parties and set
forth on Schedule 6.3,  during the period from the date of this Agreement to the
Effective Date: (i) each of FAJ and each of UFAC and the UFAC Subsidiaries will,
and FAJ and NETREX will cause each of their respective  Subsidiaries to, conduct
its business only in the ordinary  course  consistent  with past practice;  (ii)
none of UFAC,  the UFAC  Subsidiaries  and FAJ will, and FAJ and UFAC will cause
each of their respective  Subsidiaries not to, take any action or enter into any
material  transaction  other than in the ordinary course of business  consistent
with past practice; and (iii) to the extent consistent with the foregoing,  each
of FAJ, UFAC and the UFAC Subsidiaries will, and FAJ and UFAC will cause each of
their respective  Subsidiaries to, use its commercially  reasonable best efforts
to preserve intact its current business  organization  and reputation,  existing
relationships  with customers,  franchisees,  licensees,  suppliers,  government
officials, regulatory authorities and others having business dealings with it or
regulatory  authority over it and shall comply in all material respects with all
laws and orders of each Governmental  Authority and regulatory  authority having
jurisdiction  over it.  Without  limiting the  generality  of the  foregoing and
except as otherwise expressly permitted in this Agreement,  prior to the Closing
Date, none of FAJ, UFAC and the UFAC Subsidiaries (as the case may be) will, and
FAJ and UFAC will not permit any of their  respective  Subsidiaries  to, without
the prior written consent of the other:

     (a) (i) issue, deliver or sell, or authorize or enter into any agreement or
commitment to issue,  deliver or sell (y) any  additional  shares of its capital
stock of any class,  or any  securities  or rights which are  convertible  into,
exchangeable  for, or  evidencing  the right to subscribe  for any shares of its
capital stock, or any rights, warrants, options, calls, commitments or any other
agreements  to  purchase  or  acquire  any  shares of its  capital  stock or any
securities or rights convertible into, exchangeable for, or evidencing the right
to  subscribe  for,  any shares of its  capital  stock,  or (z) any other of its
securities or the securities of any of its  Subsidiaries;  (ii) split,  combine,
subdivide,  reclassify,  redeem, repurchase or otherwise acquire or take similar
action with respect to any shares of its capital stock,  or (iii)  declare,  set
aside for payment or pay any dividend, or make any other distribution in respect
of any shares of its capital stock or other.  outstanding securities or make any
payments to shareholders  in their capacity as such,  other than in a manner and
amount consistent with prior business practices;

     (b) (i) create,  increase the benefits payable or accruing under, or modify
in any manner any UFAC Plan or the compensation,  pension,  welfare,  medical or
fringe  benefits  of any of its  directors,  officers or  Employees,  except for
normal  increases  in the  ordinary  course  of  business  consistent  with past
practice  that,  in the  aggregate,  do not  result in a  material  increase  in
benefits or compensation expense to FAJ, UFAC or the UFAC Subsidiaries,  or (ii)
enter  into any new,  or amend  any  existing,  employment,  severance,  "golden
parachute"  or  other  similar  agreement  with any such  director,  officer  or
Employee, except as may be approved in writing by the other party;

     (c) make any acquisition, by means of merger, consolidation,  purchase of a
substantial  equity  interest in or a  substantial  portion of the assets of, or
otherwise,  of any business or  corporation,  partnership,  association or other
business organization or division thereof (except as herein contemplated);

     (d)  adopt any  amendments  to its  articles  of  incorporation,  bylaws or
similar  organizational  documents,  or alter  through  merger  with any entity,
liquidation, reorganization, restructuring or in any other fashion the corporate

                                       23
<PAGE>
structure or ownership of it or any of its  Subsidiaries,  or encumber,  dispose
of,  sell or lease any  material  amount of the assets of FAJ or any of the FAJ,
UFAC or any of the UFAC Subsidiaries except as herein authorized;

     (e) enter into any contract,  arrangement  or  understanding  requiring the
expenditure of greater than $150,000;

     (f) in the event that a claim is made for damages  during the period  prior
to the Closing Date that is reasonably likely to have a Material Adverse Effect,
fail to promptly notify the other party of the pendency of such claim; or

     (g) authorize, recommend, propose or announce an intention to do any of the
foregoing, or enter into any agreement,  contract or commitment to do any of the
foregoing.

     6.4 NOTIFICATION OF CERTAIN  MATTERS.  Each of the parties shall notify the
other parties in writing of its discovery of any matter that would render any of
such  party's or the other  party's  representations  and  warranties  contained
herein untrue or incorrect in any material respect, but the failure of any party
to  so  notify   another   party  of  the   inaccuracy  of  that  other  party's
representations and warranties does not constitute a breach of this Agreement.

     6.5  PROVISION  OF CERTAIN  DOCUMENTS.  Each party shall,  upon  reasonable
request by another  party,  deliver  true and complete  copies of any  documents
related to such party or any of its Subsidiaries  that are reasonably  requested
within five Business Days after the date of such request.

                                    ARTICLE 7

                          CERTAIN ADDITIONAL COVENANTS

     7.1 RESALE. NETREX acknowledges and agrees that the shares of FAJ Shares to
be acquired pursuant to the transactions hereby contemplated will not, as of the
Closing Date or the Effective  Date, be registered  under the  Securities Act or
the Blue Sky Laws of any state and that they may be sold or  otherwise  disposed
of only in one or more  transactions  registered  under the  Securities Act and,
where  applicable,  such  Blue Sky Laws or as to  which  an  exemption  from the
registration requirements of the Securities Act and, where applicable, such Blue
Sky Laws is available.

     7.2 LEGENDS; STOP-TRANSFER ORDERS.

     (a) The  certificates  for the FAJ shares to be  acquired  pursuant  to the
Merger will bear legends in substantially the following form:

     THE SHARES  REPRESENTED BY THIS  CERTIFICATE HAVE NOT BEEN REGISTERED UNDER
     THE SECURITIES ACT OF 1933, AS AMENDED, OR ANY STATE SECURITIES ACT AND ARE
     "RESTRICTED SECURITIES" WITHIN THE MEANING OF SUCH ACTS. THE SHARES MAY NOT
     BE SOLD, TRANSFERRED,  HYPOTHECATED OR OTHERWISE DISTRIBUTED IN THE ABSENCE
     OF AN EFFECTIVE  REGISTRATION  UNDER SUCH ACTS OR THE RECEIPT OF AN OPINION
     OF REPUTABLE SECURITIES COUNSEL THAT SUCH REGISTRATION IS NOT REQUIRED. THE
     CORPORATION  WILL  FURNISH TO ANY  SHAREHOLDER,  UPON  REQUEST  AND WITHOUT
     CHARGE, A FULL STATEMENT OF THE DESIGNATIONS, PREFERENCES, LIMITATIONS, AND
     RELATIVE RIGHTS OF THE SHARES OF EACH CLASS AUTHORIZED TO BE ISSUED.

                                       24
<PAGE>
     (b) The  certificates  for the FAJ Shares may also bear any legend required
by any applicable Blue Sky Laws.

     (c) FAJ may impose appropriate  stop-transfer  instructions relating to the
restrictions set forth herein.

     7.3  ACCESS  TO  INFORMATION.  From the date of this  Agreement  until  the
Effective Date, each party shall provide the other and its representatives  with
such  financial  and other  information  regarding  such  party's  or any of the
Subsidiaries' business, operations,  properties and financial statements a party
or its  representatives  shall  reasonably  request and shall  provide the other
party or its  representatives  access to all of the properties,  assets,  books,
records,  tax returns,  contracts and personnel during the normal business hours
of the party providing the information.

     7.4 NETREX TO CONTINUE EXISTENCE.  Until all representations and warranties
of NETREX have expired pursuant to SECTION 11.1:  NETREX will (a) remain in good
standing  under the laws of the state of  Delaware,  and (b) remain  solvent and
able to satisfy all of its obligations under this Agreement.

                                   ARTICLE 8

                           CLOSING; CLOSING DELIVERIES

     8.1 CLOSING; TERMINATION. The Closing shall take place at 10:00 a.m., local
time, at the offices of FAJ, 45 East Monterey Way,  Phoenix,  Arizona 85012,  on
the  Business  Day  following  the  satisfaction  or  waiver  of the  last to be
satisfied or waived of the  conditions  set forth in SECTIONS 9.1 AND 9.2 (other
than those conditions that are to be satisfied  concurrently  with the Closing),
or on such other date or at such other time and place as the parties shall agree
on in writing (the "Closing Date"). If the Closing has not occurred on or before
the  first  anniversary  of this  Agreement  and  this  Agreement  has not  been
previously  terminated  under ARTICLE 10, this Agreement shall terminate on such
anniversary  without  further action by the parties  hereto,  and this Agreement
shall be null and void and have no further effect.

     8.2 FAJ CLOSING DELIVERIES.  At the Closing, FAJ shall deliver, or cause to
be delivered, to NETREX and UFAC each of the following:

     (a) the certificates, dated the Closing Date and validly executed on behalf
of FAJ, required by each of SECTIONS 9.1 (A) AND (D);

     (b)  resolutions  of the  Board  of  Directors  of  FAJ,  certified  by the
Secretary of FAJ, authorizing the execution and delivery of this Agreement,  and
the transactions contemplated hereby, including the Merger;

     (c) the legal opinion of FAJ's counsel required by SECTION 9.1(F);

                                       25
<PAGE>
     (d) evidence or copies of any consents,  approvals, orders,  qualifications
or waivers required by SECTION 9.1;

     (e)  supplemental   listing  application  executed  by  FAJ  and  the  AMEX
authorizing  the  listing  of the FAJ  Shares  (subject  to  official  notice of
issuance);

     (f) the Certificate of Merger executed by FAJ;

     (g) the Articles of  Incorporation or similar  organizational  documents of
FAJ, certified as of a recent date by a duly authorized  official of the Arizona
Corporation  Commission,  and the bylaws or similar organizational  documents of
FAJ, each  certified as of a recent date by the Secretary or similar  officer of
FAJ, together with Articles of Amendment to, among other things, change the name
of FAJ to Netrex Business Services, Inc.;

     (h) certificates of a duly authorized  official of the Arizona  Corporation
Commission  or  a  duly   authorized   official  of  the   jurisdiction  of  its
organization,  dated as of a recent  date,  as to the  good  standing  of FAJ in
Arizona;

     (i) if not previously delivered, all other certificates and instruments and
documents  required  pursuant  this  Agreement to be delivered by FAJ to UFAC or
NETREX at or prior to the Closing; and

     (j) such other instruments reasonably requested by UFAC or NETREX as may be
necessary  or  appropriate  to  confirm  or  carry  out the  provisions  of this
Agreement.

     8.3 UFAC AND NETREX  CLOSING  DELIVERIES.  At the  Closing,  UFAC or NETREX
shall deliver, or cause to be delivered, to FAJ the following:

     (a) the certificate,  dated the Closing Date and validly executed  required
by SECTION 9.2(A);

     (b) the legal opinion of counsel required by SECTION 9.2(G);

     (c) the Articles of  Incorporation or similar  organizational  documents of
each of UFAC and the UFAC Subsidiaries,  each certified as of a recent date by a
duly  authorized   official  of  the   jurisdiction  of  its   incorporation  or
organization, and the bylaws or similar organizational documents of each of UFAC
and the UFAC  Subsidiaries,  each certified as of a recent date by the Secretary
or similar officer of the entity;

     (d)  certificates of a duly authorized  official of the jurisdiction of its
organization, dated as of a recent date, as to the good standing of each of UFAC
and  the  UFAC   Subsidiaries  in  the   jurisdiction  of  its  organization  or
incorporation;

     (e) if not previously delivered to FAJ, all other certificates,  documents,
instruments and writings  required pursuant to this Agreement to be delivered by
or on behalf of NETREX or UFAC at or before the Closing;

     (f) the Certificate of Merger executed by UFAC; and

     (g) such other instruments  reasonably requested by FAJ as may be necessary
or appropriate to confirm or carry out the provisions of this Agreement.

                                       26
<PAGE>
                                    ARTICLE 9

                              CONDITIONS TO CLOSING

     9.1  CONDITIONS TO UFAC AND NETREX  CLOSING.  The  obligations  of UFAC and
NETREX  hereunder are subject to the satisfaction or waiver by UFAC or NETREX of
each of the following conditions precedent:

     (a)  REPRESENTATIONS  AND WARRANTIES;  COVENANTS.  The  representations and
warranties  of FAJ  contained  herein that are not  qualified as to  materiality
shall have been true and correct in all material  respects on and as of the date
hereof,  and shall be true and correct in all material respects on and as of the
Closing Date with the same effect as though such  representations and warranties
had  been  made  on and as of the  Closing  Date,  and the  representations  and
warranties  already  qualified with respect to materiality  shall have been true
and correct in all respects at each such date without regard to the  materiality
qualification  contained in this Section. The covenants and agreements of FAJ to
be  performed on or before the Closing Date in  accordance  with this  Agreement
shall  have  been duly  performed  in all  material  respects.  FAJ  shall  have
delivered  to UFAC and NETREX at the  Closing a  certificate  of an  appropriate
officer in form and substance satisfactory to UFAC and NETREX, dated the Closing
Date to such effect.

     (b) NO MATERIAL  ADVERSE CHANGE.  Since December 31, 1999,  there shall not
have been any change, circumstance or event with respect to FAJ has had or could
reasonably be expected to have a Material Adverse Effect.

     (c)  NO  LIMITATION.  There  is  (i)  no  Action,  suit,  investigation  or
proceeding  instituted (x) by any Government  Authority or any Person that seeks
to prevent the consummation of the transactions  contemplated hereby or (y) that
is  reasonably  likely to result in material  damages to UFAC or any of the UFAC
Subsidiaries or FAJ in connection  with the  transactions  contemplated  hereby,
which,  in either case,  continues to be  outstanding  and (ii) no injunction or
restraining  order (temporary or permanent) in effect to stay,  prevent or delay
the consummation of the transactions  provided for herein, which continues to be
outstanding.

     (d) SHAREHOLDER APPROVAL.  The shareholders of FAJ shall have approved this
Agreement and the transactions  contemplated hereby,  including the Merger, by a
vote of a  majority  of the FAJ  Shares  present,  in person  or by proxy,  at a
special  meeting  of FAJ  shareholders,  including  the  Merger.  FAJ shall have
delivered to UFAC and NETREX at the Closing a  certificate  of the  Secretary of
FAJ in form and  substance  satisfactory  to UFAC dated the Closing Date to such
effect.

     (e)  PROCEEDINGS.  All corporate and other  proceedings  to be taken by FAJ
connection  with  the  transactions  contemplated  by  this  Agreement  and  all
documents incident thereto shall be reasonably  satisfactory to UFAC and NETREX,
and UFAC and NETREX shall have received all such counterpart  originals or other
copies of such documents as it has reasonably requested.

     (f) OPINION OF COUNSEL. UFAC and NETREX shall have received a legal opinion
from  Gallagher & Kennedy,  counsel to FAJ,  dated the Closing Date  concerning,
FAJ's existence, authority, capitalization, SEC filings (excluding financial and
statistical  data contained  therein),  compliance with law, and confirming that
the FAJ Shares issued pursuant to the Merger are validly issued,  fully paid and

                                       27
<PAGE>
nonassessable,  and such other legal  matters  within the scope of the Report of
the  State  Bar  of  Arizona,  Corporate,   Banking  and  Business  Law  Section
Subcommittee  on  Rendering  Legal  Opinions  in  Business  Transactions,  dated
February  1, 1989 (the  "Arizona  Bar Opinion  Report"),  as UFAC and NETREX may
request, in form and substance reasonably satisfactory to UFAC and NETREX.

     9.2 CONDITIONS TO FAJ CLOSING. The obligations of FAJ hereunder are subject
to the  satisfaction  or  waiver  by FAJ of  each  of the  following  conditions
precedent:

     (a)  REPRESENTATIONS  AND WARRANTIES,  COVENANTS.  The  representations and
warranties  of UFAC and NETREX  contained  herein that are not  qualified  as to
materiality  shall have been true and correct in all material respects on and as
of the date hereof,  and shall be true and correct in all  material  respects on
and as of the Closing  Date with the same effect as though such  representations
and  warranties  had  been  made  on  and  as  of  the  Closing  Date,  and  the
representations  and  warranties  already  qualified with respect to materiality
shall  have been true and  correct  in all  respects  at each such date  without
regard to the materiality qualification contained in this Section. The covenants
and  agreements of UFAC and NETREX to be performed on or before the Closing Date
in accordance with this Agreement shall have been duly performed in all material
respects.  UFAC  and  NETREX  shall  have  delivered  to FAJ at  the  Closing  a
certificate  of  an  appropriate  officer  in  form  and  substance   reasonably
satisfactory to FAJ dated the Closing Date to such effect.

     (b) NO MATERIAL  ADVERSE CHANGE.  Since December 31, 1999,  there shall not
have been any change,  circumstance  or event with respect to any of the UFAC or
the UFAC  Subsidiaries  that has had or could  reasonably  be expected to have a
Material Adverse Effect.

     (c)  NO  LIMITATION.  There  is  (i)  no  Action,  suit,  investigation  or
proceeding  instituted (x) by any Government  Authority or any Person that seeks
to prevent the consummation of the transactions  contemplated hereby or (y) that
is reasonably  likely to result in material  damages to UFAC, or any of the UFAC
Subsidiaries or FAJ in connection  with the  transactions  contemplated  hereby,
which,  in either case,  continues to be  outstanding  and (ii) no injunction or
restraining  order (temporary or permanent) in effect to stay,  prevent or delay
the consummation of the transactions  provided for herein, which continues to be
outstanding.

     (d) SHAREHOLDER APPROVAL.  The shareholders of FAJ shall have approved this
Agreement and the transactions contemplated hereby, including the Merger, by the
requisite vote.

     (e) PROCEEDINGS. All corporate and other proceedings to be taken by UFAC in
connection  with  the  transactions  contemplated  by  this  Agreement  and  all
documents  incident  thereto  shall  be  reasonably  satisfactory  in  form  and
substance to FAJ and FAJ shall have received all such  counterpart  originals or
certified or other copies of such documents as they may reasonably request.

     (f) FAIRNESS  OPINION.  The Board of Directors of FAJ shall have received a
fairness  opinion from ComStock  Valuation  Advisors,  Inc.  satisfactory to the
Board of Directors of FAJ in its reasonable discretion.

     (g)  OPINION OF  COUNSEL.  FAJ shall have  received  a legal  opinion  from
counsel to NETREX and UFAC, dated the Closing Date, concerning the existence and
authority of NETREX and the existence, authority, capitalization, and compliance
with law of each of UFAC and the UFAC Subsidiaries, and such other legal matters
as FAJ may reasonably request, in form and substance reasonably  satisfactory to
FAJ.

                                       28
<PAGE>
                                   ARTICLE 10

                        WAIVER, MODIFICATION, ABANDONMENT

     10.1  WAIVERS.  The failure of UFAC to comply with any of its  obligations,
agreements or conditions as set forth herein may be waived  expressly in writing
by FAJ, by action of its Board of Directors  without the  requirement for a vote
of  shareholders.  The  failure  of FAJ to comply  with any of its  obligations,
agreements or conditions as set forth herein may be waived  expressly in writing
by UFAC, by action of its Board of Directors, without the vote of shareholders.

     10.2  MODIFICATION.  This  Agreement  may be  modified  at any  time in any
respect  by the  mutual  consent of all of the  parties,  notwithstanding  prior
approval by the  shareholders.  Any such  modification  may be approved  for any
party by its Board of Directors,  without further shareholder  approval,  except
that the number of shares of FAJ Common  Stock to be issued in exchange  for the
shares of UFAC Common Stock may not be increased  without the consent of the FAJ
shareholders  and  may  not  be  decreased  without  the  consent  of  the  UFAC
shareholders  given,  in  each  case,  by the  same  vote as is  required  under
applicable state law for approval of this Agreement.

     10.3  ABANDONMENT.  The Merger may be abandoned on or before the  Effective
Date  notwithstanding  adoption of this  Agreement  by the  shareholders  of the
parties hereto:

     (a) By the mutual agreement of the Board of Directors of FAJ and UFAC;

     (b) By the Board of Director of FAJ, if any of the  conditions  provided in
SECTION 9.1 shall not have been  satisfied,  complied  with or  performed in any
material  respect,  and FAJ shall not have waived such failure of  satisfaction,
noncompliance or nonperformance;

     (c) By the Board of Directors of UFAC, if any of the conditions provided in
SECTION 9.2 shall not have been  satisfied,  complied  with or  performed in any
material  respect,  and UFAC shall not have waived such failure of satisfaction,
noncompliance or nonperformance; or

     (d) At the option of FAJ and UFAC, if there shall have been  instituted and
be pending or threatened any legal  proceeding  before any court or governmental
agency  seeking to restrain or prohibit or to obtain  damages in respect of this
Agreement or the consummation of the Merger  contemplated by this Agreement,  or
if any order restraining or prohibiting the Merger shall have been issued by any
court or governmental agency and shall be in effect.

     In the  event of any  termination  pursuant  to this  Section  (other  than
pursuant to  subparagraph  (a) hereof)  written notice setting forth the reasons
thereof shall  forthwith be given by UFAC, if it is the  terminating  party,  to
FAJ, or by FAJ, if it is the terminating party, to UFAC.

                                   ARTICLE 11

                            SURVIVAL; INDEMNIFICATION

     11.1  SURVIVAL.  Subject to the  limitations  set forth in this Article and
notwithstanding  any investigation  conducted at any time by or on behalf of any
party, all representations and warranties,  and, except as otherwise provided in

                                       29
<PAGE>
this Agreement,  covenants and agreements of the parties (as applicable) in this
Agreement  and in any Schedule  hereto,  or any  certificate,  document or other
instrument  delivered in connection  herewith  ("Additional  Documents"),  shall
survive the execution,  delivery and  performance of this Agreement and shall be
deemed to have been made again by the parties (as  applicable)  at and as of the
Closing.  Such  representations  and warranties,  and the rights of any party to
seek  indemnification  with  respect  thereto  pursuant to SECTION  11.2,  shall
expire,  except with respect to claims asserted prior to and pending at the time
of such expiration,  on the first  anniversary of the Effective Date;  PROVIDED,
HOWEVER, that the representations and warranties set forth in SECTIONS 4.1, 4.8,
4.12 AND 4.13 shall expire on the third  anniversary of the Effective  Date. All
statements  contained in any Exhibit,  Schedule or Additional  Document shall be
deemed  representations  and warranties of the parties (as applicable) set forth
in this  Agreement  within the meaning of this Article.  Without  duplication of
Loss and Expense (as hereinafter  defined),  FAJ or NETREX,  as the case may be,
shall be deemed to have  suffered  Loss and Expense  arising out of or resulting
from the matters referred to herein if the same shall be suffered by any parent,
Subsidiary or Affiliate of FAJ or NETREX; PROVIDED,  HOWEVER, that FAJ shall not
be deemed to have suffered any Loss and Expense arising out of or resulting from
any Loss and Expense suffered by UFAC.

     11.2 INDEMNIFICATION.

     (a) Subject to SECTION 11.4,  from and after the Effective  Date, FAJ shall
indemnify,  defend and hold  harmless  NETREX (and its  officers,  directors  or
members) and their  successors  and assigns,  for,  from and against any and all
damages, claims, losses, expenses, costs, obligations and Liabilities, including
Liabilities for all reasonable attorneys' fees and expenses (collectively, "Loss
and  Expense"),  suffered,  directly or  indirectly,  by NETREX by reason of, or
arising out of, (i) any breach of any  representation or warranty made by FAJ in
this  Agreement,  or (ii) any  failure by FAJ to  perform or fulfill  any of its
covenants or agreements set forth herein.

     (b) Subject to SECTION  11.4,  from and after the  Effective  Date,  NETREX
shall  indemnify,  defend and hold harmless FAJ and its officers and directors),
its successors and assigns,  for, from and against any and all Loss and Expense,
suffered,  directly or  indirectly,  by FAJ by reason of, or arising out of, (i)
any  breach of any  representation  or  warranty  made by NETREX or UFAC in this
Agreement  and,  (ii) any failure by NETREX or UFAC to perform or fulfill any of
its covenants or agreements set forth herein.

     11.3  THIRD-PARTY  CLAIMS.  If a claim by a third  party is made  against a
party and if such party  intends to seek  indemnity  with respect  thereto under
this Article,  such party (the  "Indemnified  Party") shall promptly  notify the
party required to provide such indemnity (the  "Indemnifying  Party") in writing
of such claim setting forth such claim in reasonable  detail and shall otherwise
make  available  to the  indemnifying  party all relevant  information  which is
material to the claim and which is in the possession of the  Indemnified  Party.
The Indemnifying  Party shall have 30 days after receipt of such notice (or such
shorter time period as required so that the interests of the  Indemnified  Party
would not be  materially  prejudiced as a result of the failure to have received
such notice) to  undertake,  through  counsel of its own choosing and at its own
expense,  the settlement or defense  thereof,  and the  Indemnified  Party shall
cooperate with it in connection therewith. The Indemnified Party may participate
in such settlement or defense through counsel chosen by such Indemnified  Party,
so long as the fees and expenses of such  counsel are borne by that  Indemnified
Party.  The  Indemnified  Party  shall  not pay or settle  any  claim  which the
Indemnifying  Party is diligently  contesting,  as herein required,  without the
prior written consent of the Indemnifying Party.  Notwithstanding the foregoing,

                                       30
<PAGE>
the  Indemnified  Party  shall  have the right to pay or settle  any such  claim
without  such  consent,  but in such event it shall waive any right to indemnity
therefor by the Indemnifying Party.  However, if the Indemnifying Party does not
notify the Indemnified Party within 30 days after the receipt of the Indemnified
Party's  notice of a claim for indemnity  hereunder  that it elects to undertake
the defense  thereof or if the  Indemnifying  Party fails to undertake or pursue
the defense, the Indemnified Party shall have the right to contest or compromise
and may settle or pay the claim and no such contesting,  compromise,  settlement
or payment will constitute a waiver of any right to indemnity  therefor pursuant
to this Agreement.

     11.4 LIMITATIONS ON  INDEMNIFICATION,  SURVIVAL.  Rights to indemnification
under this Agreement are subject to the following limitations:

     (a) No party shall be entitled to indemnification hereunder with respect to
any Loss and Expense (or if more than one claim for indemnification is asserted,
with  respect  to all such Loss and  Expense),  until the  cumulative  aggregate
amount of all Loss and Expense incurred by such party with respect to such claim
or claims  exceeds  $250,000  (the  "Indemnity  Threshold"),  in which  case the
Indemnifying Party shall then be liable for the full amount of all such Loss and
Expense, without regard to the Indemnity Threshold.

     (b) The obligation of indemnity provided for in this Agreement with respect
to the  representations  and  warranties  set forth herein has no  expiration or
termination date.

     (c) Except with respect to third-party  claims being defended in good faith
or claims for  indemnification  with  respect to which there exists a good faith
dispute,  the Indemnifying Party shall satisfy its obligations  hereunder within
30 days of receipt of a notice of claim under this ARTICLE 11.

     (d) The amount of any Loss and  Expense  otherwise  recoverable  under this
Article by an Indemnified Party shall be reduced by any amounts recovered by the
Indemnified  Party  under  insurance  policies  (net of any  costs  incurred  in
connection with the collection  thereof),  it being  understood that none of the
parties  shall  have any  obligation  to,  but each  agrees to use  commercially
reasonable efforts to, timely pursue all reasonable  remedies against applicable
insurers.  The parties agree to treat, to the extent possible,  any payment made
under  this  Article as an  adjustment  to the value of the FAJ  Shares.  To the
extent  any  payment  under  this  Article  cannot  properly  be  treated  as an
adjustment to the value of the FAJ Shares for federal income tax purposes,  then
any such amount  shall be (i)  increased  to take account of any net Tax benefit
actually  realized by the  Indemnified  Party in respect of the taxable  year in
which  such Loss and  Expense is  incurred  or paid and,  with  respect to a Tax
benefit  arising in a year  subsequent to the year in which the Loss and Expense
is paid or incurred,  the Indemnified Party shall pay to the Indemnifying  Party
the amount of such Tax benefit  when such Tax benefit is actually  realized.  In
computing  the amount of any such Tax cost or  benefit,  the  Indemnified  Party
shall be deemed to recognize all other items of income, gain, loss, deduction or
credit  before  recognizing  any item arising from the receipt of any  indemnity
payment  hereunder  or  the  incurrence  or  payment  of any  indemnified  loss,
liability, claim, damage or expense.

     (e) The  indemnification  provisions  of this  Article  shall  be the  sole
monetary  remedy  available to each of the  parties.  Equitable  remedies  shall
remain  available to each of the  parties,  provided  that no unjust  enrichment
results from the enforcement of such remedies.

                                       31
<PAGE>
                                   ARTICLE 12

                                  MISCELLANEOUS

     12.1  COUNTERPARTS.   This  Agreement  may  be  executed  in  one  or  more
counterparts,  all of which shall be considered one and the same agreement,  and
shall become  effective when one or more  counterparts  have been signed by each
party hereto and delivered to the other party.  Copies of executed  counterparts
transmitted by telecopy,  telefax or other electronic transmission service shall
be  considered  original  executed  counterparts  for purposes of this  Section,
provided receipt of copies of such counterparts is confirmed.

     12.2 GOVERNING  LAW. THIS  AGREEMENT  SHALL BE GOVERNED BY AND CONSTRUED IN
ACCORDANCE THE LAWS OF THE STATE OF ARIZONA  WITHOUT  REFERENCE TO THE CHOICE OF
LAW PRINCIPLES THEREOF.

     12.3  JURISDICTION.  Each party to this Agreement hereby irrevocably agrees
that any legal action or proceeding arising out of or relating to this Agreement
or any agreements or transactions  contemplated  hereby may be brought only in a
United  States  District  Court  sitting in Phoenix,  Arizona,  or in the United
States District that encompasses Phoenix,  Arizona, and hereby expressly submits
to the personal  jurisdiction and venue of any such court of proper jurisdiction
for the purposes  thereof and expressly  waives any claim of improper  venue and
any claim that such court is an inconvenient forum. TO THE EXTENT NOT PROHIBITED
BY  APPLICABLE  LAW WHICH  CANNOT BE  WAIVED,  EACH  PARTY  HEREBY  WAIVES,  AND
COVENANTS  THAT  IT  WILL  NOT  ASSERT  (WHETHER  AS  PLAINTIFF,   DEFENDANT  OR
OTHERWISE),  ANY RIGHT TO TRIAL BY JURY IN ANY FORUM IN  RESPECT  OF ANY  ISSUE,
CLAIM,  DEMAND,  ACTION,  OR CAUSE OF ACTION  ARISING  OUT OF OR BASED UPON THIS
AGREEMENT  OR THE SUBJECT  MATTER  HEREOF,  IN EACH CASE WHETHER NOW EXISTING OR
HEREAFTER ARISING OR WHETHER IN CONTRACT OR TORT OR OTHERWISE.

     12.4  ENTIRE   AGREEMENT.   This   Agreement   (including   the  agreements
incorporated or referred to herein and prior confidentiality  agreements between
the parties  hereto) and the  Schedules and Exhibits  hereto  contain the entire
agreement  between the parties  with  respect to the subject  matter  hereof and
supersede  prior  agreements,  understandings,   representations  or  warranties
between the  parties.  This  Agreement is not intended to confer upon any Person
not a party  hereto (and their  successors  and  assigns) any rights or remedies
hereunder.

     12.5  NOTICES.  All notices  and other  communications  hereunder  shall be
sufficiently  given for all  purposes  hereunder  if in  writing  and  delivered
personally,  sent by  documented  overnight  delivery  service or, to the extent
receipt is confirmed,  telefax or other electronic  transmission  service to the
appropriate  address or number as set forth  below,  unless and until  either of
such parties  notifies the other in accordance  with this section of a change of
address or change of telecopy number:

     If to NETREX:            Netrex Holdings LLC
                              270 South Service Road, Suite 45
                              Melville, New York 11747
                              Attn: President
                              Fax No.: (631) 777-8443

                                       32
<PAGE>
          With a copy to:     Rosenman & Colin LLP
                              575 Madison Avenue
                              New York, New York 10022
                              Attn: Joseph L. Getraer, Esq.
                              Fax No.: (212) 940-8563

     If to UFAC:              United Financial Adjusting Company
                              747 Alpha Drive
                              Highland Heights, Ohio 44143
                              Attn: President
                              Fax No.: (440) 442-4251

          With a copy to:     Rosenman & Colin LLP
                              575 Madison Avenue
                              New York, New York 10022
                              Attn: Joseph L. Getraer, Esq.
                              Fax No.: (212) 940-8563

     If to FAJ:               Frontier Adjusters of America, Inc.
                              45 East Monterey Way
                              Phoenix, Arizona 85012
                              Attention: President
                              Fax Number: (602) 279-5813

          with a copy to:     Gallagher & Kennedy, P.A.
                              2575 East Camelback Road
                              Phoenix, Arizona 85016-9225
                              Attention: Karen L. Liepmann, Esq.
                              Fax Number: (602) 530-8500

     12.6 SUCCESSORS AND ASSIGNS. This Agreement shall be binding upon and inure
to the  benefit  of the  parties  hereto  and their  respective  successors  and
permitted assigns,  but neither this Agreement nor any of the rights,  interests
or obligations hereunder may be assigned by either of the parties hereto without
the prior written consent of the other party.

     12.7 AMENDMENTS AND WAIVERS.  This Agreement may not be modified or amended
except by an instrument in writing signed by the party against whom  enforcement
of any such  modification or amendment is sought.  Either party hereto may, only
by an instrument in writing, waive compliance by the other party hereto with any
term or provision  hereof on the part of such other party hereto to be performed
or  complied  with.  The  waiver by any party  hereto of a breach of any term or
provision  hereof shall not be construed  as a waiver of any  subsequent  breach
thereof.

     12.8 INTERPRETATION; ABSENCE OF PRESUMPTION.

     (a) For the purposes  hereof,  (i) words in the  singular  shall be held to
include  the  plural  and vice  versa and words of one  gender  shall be held to
include  the other  gender as the  context  requires,  (ii) the terms  "hereof,"
"herein," and  "herewith" and words of similar  import shall,  unless  otherwise
stated, be construed to refer to this Agreement as a whole (including all of the
Schedules  and  Exhibits  hereto) and not to any  particular  provision  of this

                                       33
<PAGE>
Agreement, and Article, Section, paragraph,  Exhibit and Schedule references are
to the Articles, Sections, paragraphs,  Exhibits and Schedules to this Agreement
unless  otherwise  specified,  (iii) the word  "including"  and words of similar
import when used in this Agreement shall mean "including,  without  limitation,"
unless otherwise specified,  and (iv) the word "or" shall not be exclusive,  but
shall be interpreted as "and/or."

     (b) This Agreement will be construed  without regard to any  presumption or
rule  requiring  construction  or  interpretation  against the party drafting or
causing any instrument to be drafted.

     12.9  SEVERABILITY.  If any  provision  of  this  Agreement  is  held to be
unenforceable  for any  reason,  it shall be  adjusted  by a court of  competent
jurisdiction rather than voided, if possible,  in order to achieve the intent of
the parties to this Agreement to the fullest extent possible.  In any event, all
other  provisions of this Agreement shall be deemed valid and enforceable to the
fullest extent permitted.

     12.10  FURTHER  ASSURANCES.  The  parties  agree  that,  from time to time,
whether  before,  at or after the Closing  Date,  each of them will  execute and
deliver such further instruments and take such other actions as may be necessary
to carry out the purposes and intents hereof.

     12.11 SPECIFIC  PERFORMANCE.  The parties each acknowledge that, in view of
the  uniqueness  of the Merger,  the parties  hereto  would not have an adequate
remedy  at law for  money  damages  if this  Agreement  were  not  performed  in
accordance with its terms,  and therefore agree that the parties hereto shall be
entitled to specific  enforcement  of the terms  hereof in addition to any other
remedy to which the parties hereto be entitled at law or in equity.

                                       34
<PAGE>
     IN WITNESS WHEREOF,  this Agreement has been signed by or on behalf of each
of the parties hereto as of the date first above written.

                                        FRONTIER ADJUSTERS OF AMERICA,
                                        INC., an Arizona corporation



                                        By:
                                            ------------------------------------
                                            Name:
                                            Title:


                                        UNITED FINANCIAL ADJUSTING
                                        COMPANY, an Ohio corporation


                                        By:
                                            ------------------------------------
                                            Name:
                                            Title:


                                        NETREX HOLDINGS LLC, a Delaware
                                        limited liability company


                                        By:
                                            ------------------------------------
                                            Name:
                                            Title:

                                       35
<PAGE>
                        Exhibit 1 - Certificate of Merger

                                    SCHEDULES

Schedule A          Directors and Executive Officers of FAJ
Schedule B          Amended and Restated Articles of Incorporation of FAJ
Schedule C          Bylaws of FAJ
Schedule 4.3(a)     Outstanding Options in UFAC or UFAC Subsidiaries
Schedule 4.3(c)     UFAC and Subsidiary Investments
Schedule 4.5        Audited Financials of UFAC, JWS and DBG
Schedule 4.5(d)     Intercompany Transactions
Schedule 4.6        Actions and Violations
Schedule 4.7        Changes since December 31, 1999
Schedule 4.8        Tax Issues
Schedule 4.9(c)     Joint Venture or Partnership Agreements
Schedule 4.9(d)     Material Agreements
Schedule 4.11       UFAC Properties and Permitted Liens
Schedule 4.13(a)    Employment Agreements
Schedule 4.13(b)    UFAC Plans
Schedule 4.14       Labor Matters
Schedule 4.15       Proprietary Rights
Schedule 4.16       Insurance
Schedule 6.3        Conduct of Business

                                       36
<PAGE>
                                    ANNEX B




                        REPORT OF INDEPENDENT ACCOUNTANTS

To the board of directors and shareholders:

In our opinion,  the  accompanying  consolidated  balance sheets and the related
consolidated   statements  of  operations,   changes  in  shareholders'   equity
(deficit),  and  cash  flows  present  fairly,  in all  material  respects,  the
financial  position of United  Financial  Adjusting  Company and Subsidiaries at
December 31, 1999 and 1998,  and the results of their  operations and their cash
flows  for the  years  then  ended  in  conformity  with  accounting  principles
generally  accepted in the United  States.  These  financial  statements are the
responsibility of the Company's management;  our responsibility is to express an
opinion on these  financial  statements  based on our audits.  We conducted  our
audits of these  statements in  accordance  with  auditing  standards  generally
accepted in the United States,  which require that we plan and perform the audit
to obtain reasonable  assurance about whether the financial  statements are free
of  material  misstatement..  An  audit  includes  examining,  on a test  basis,
evidence  supporting the amounts and  disclosures  in the financial  statements,
assessing the  accounting  principles  used and  significant  estimates  made by
management,  and evaluating the overall  financial  statement  presentation.  We
believe  that our audits  provide a reasonable  basis for the opinion  expressed
above.

PricewaterhouseCoopers LLP

March 19, 2000

                                       F-1
<PAGE>
               United Financial Adjusting Company and Subsidiaries
                           Consolidated Balance Sheets


<TABLE>
<CAPTION>
As of  December 31,                                          1999            1998
                                                         ------------    ------------
<S>                                                      <C>             <C>
                                     Assets

Current assets:
  Cash                                                   $    230,724    $      5,932
  Accounts receivable, less allowance for doubtful
    accounts of $53,981 in 1999 and $0 in 1998              2,355,720       2,423,976
  Receivables from customers for claims disbursements              --         529,571
  Receivables from parent and affiliates                   12,302,685              --
  Prepaid expenses                                             96,820             150
  Deferred tax asset                                               --          57,037
                                                         ------------    ------------
        Total current assets                               14,985,949       3,016,666

Property and equipment, net                                 2,734,098       7,669,667
Goodwill, net of amortization                               4,013,628         905,414
                                                         ------------    ------------
        Total assets                                     $ 21,733,675    $ 11,591,747
                                                         ============    ============

                 Liabilities and Shareholders' Equity (Deficit)

Current liabilities:
  Note payable                                           $         --    $  5,656,530
  Accounts payable - trade                                  4,139,481       2,774,565
  Agency deposits for claims disbursements                  5,162,581              --
  Deferred revenue                                          2,715,567       1,139,697
  Other liabilities and accruals                              933,854         985,666
  Accrued vacation                                            723,637              --
  Payables to parent and affiliates                           684,000       1,630,124
  Federal income taxes payable                                185,650         100,185
  Deferred tax liability                                      229,022              --
                                                         ------------    ------------
        Total current liabilities                          14,773,792      12,286,767

Deferred tax liability                                        492,804          84,652
Deferred revenue                                              764,723         337,564
Minority interest                                              62,997         162,670
                                                         ------------    ------------
Total liabilities                                          16,094,316      12,871,653

Commitments and contingencies
Shareholders' equity:

  Common stock, $0.01 par value; authorized, 2,000,000
    shares; issued and outstanding, 1,000,000                  10,000          10,000
  Paid-in capital                                           7,050,667       1,219,030
    Accumulated deficit                                    (1,421,308)     (2,508,936)
                                                         ------------    ------------
        Total shareholders' equity (deficit)                5,639,359      (1,279,906)
                                                         ------------    ------------

Total liabilities and shareholders' equity               $ 21,733,675    $ 11,591,747
                                                         ============    ============
</TABLE>

               The accompanying notes are an integral part of the
                       consolidated financial statements.

                                       F-2
<PAGE>
               United Financial Adjusting Company and Subsidiaries
                      Consolidated Statements of Operations


For the year ended December 31,                      1999              1998
                                                  ------------     ------------
Revenue                                           $ 16,976,448     $  9,361,239

Cost and expenses
  Compensation and employee benefits                 9,972,053        5,077,094
  Office and overhead expenses (1)                   5,245,974        3,865,691
  Depreciation and amortization                        714,099          342,001
  Outside services                                     337,684           42,881
                                                  ------------     ------------
     Total costs and expenses                       16,269,810        9,327,667
                                                  ------------     ------------
        Income from operations                         706,638           33,572
                                                  ------------     ------------
Other income (expense)
  Gain on disposition of assets                      1,106,810               --
  Interest expense                                    (440,975)        (256,766)
  Management fees charged to Frontier                  200,000               --
  Rental income                                        295,344          435,728
                                                  ------------     ------------
     Total other income                              1,161,179          178,962
                                                  ------------     ------------

Income before taxes and minority interest            1,867,817          212,534

  Income taxes                                         879,862           97,737
                                                  ------------     ------------
Income before minority interest                        987,955          114,797
  Minority interest                                     99,673           63,549
                                                  ------------     ------------
Net income                                        $  1,087,628     $    178,346
                                                  ============     ============

(1)  Charges from  Progressive  relating to certain  general and  administrative
     expenses  allocated to the company were $ 2,442,463 and  $2,822,000 in 1999
     and 1998, respectively.

               The accompanying notes are an integral part of the
                       consolidated financial statements.

                                       F-3
<PAGE>
               United Financial Adjusting Company and Subsidiaries
      Consolidated Statements of Changes in Shareholders' Equity (Deficit)



For the year ended December 31,                       1999             1998
                                                   -----------      -----------
Common stock
  Balance, beginning of year                       $    10,000      $    10,000
    Shares issued                                           --               --
    Shares redeemed                                         --               --
                                                   -----------      -----------
  Balance, end of year                             $    10,000      $    10,000
                                                   -----------      -----------

Paid-in capital
  Balance, beginning of year                       $ 1,219,030      $ 1,150,037
    Capital contributions                            5,831,637           68,993
                                                   -----------      -----------
  Balance, end of year                             $ 7,050,667      $ 1,219,030
                                                   -----------      -----------

Accumulated deficit
  Balance, beginning of year                       $(2,508,936)     $(2,687,282)
    Net income                                       1,087,628          178,346
                                                   -----------      -----------
  Balance, end of year                             $(1,421,308)     $(2,508,936)
                                                   -----------      -----------

Total shareholders' equity (deficit)               $ 5,639,359      $(1,279,906)
                                                   ===========      ===========

               The accompanying notes are an integral part of the
                       consolidated financial statements.

                                       F-4
<PAGE>
               United Financial Adjusting Company and Subsidiaries
                      Consolidated Statements of Cash Flows

<TABLE>
<CAPTION>
For the year ended December 31,                                 1999            1998
                                                            ------------    ------------
<S>                                                         <C>             <C>
Cash flows from operating activities
  Net income                                                $  1,087,628    $    178,346
  Adjustments to reconcile net income to net cash
      provided by operating activities:
    Depreciation                                                 369,710         288,741
    Amortization                                                 344,389          53,260
    Gain on disposition of assets                             (1,106,810)             --
    Deferred taxes                                               694,211          (2,448)
    Minority interest                                            (99,673)        (63,549)
    Changes in assets and liabilities
     (Increase) decrease in:
       Accounts receivable-net                                   597,827         439,010
       Prepaid expenses                                          (96,670)             --
     Increase (decrease) in:
       Deferred revenue                                        2,003,029        (136,700)
       Accounts payable                                        1,364,916          83,754
       Agency deposits for claims disbursements                5,162,581              --
       Other liabilities and accruals                            671,825         439,195
       Income taxes payable/receivable                            85,465         100,185
                                                            ------------    ------------
      Net cash provided by operating activities               11,078,428       1,379,794

Cash flows from investing activities
    Purchase of JW Software                                           --      (1,188,459)
    Purchase of property and fixed assets                     (1,277,990)       (136,769)
    Capitalized software                                        (786,621)       (794,481)
                                                            ------------    ------------
      Net cash used in investing activities                   (2,064,611)     (2,119,709)

Cash flows from financing activities
    Change in receivable/payable parent and affiliates        (8,789,025)        745,847
                                                            ------------    ------------
      Net cash (used in) provided by financing activities     (8,789,025)        745,847
                                                            ------------    ------------
Net increase in cash                                             224,792           5,932

Cash at beginning of the year                                      5,932              --
                                                            ------------    ------------
Cash at end of the year                                     $    230,724    $      5,932
                                                            ============    ============
Supplemental disclosure of cash flow information:
   Cash paid during the year for interest                   $    440,975    $    256,766
                                                            ============    ============
</TABLE>

               The accompanying notes are an integral part of the
                       consolidated financial statements.

                                       F-5
<PAGE>
               UNITED FINANCIAL ADJUSTING COMPANY AND SUBSIDIARIES
        (INCLUDES UNITED FINANCIAL ADJUSTING COMPANY, JW SOFTWARE, INC.,
                           AND DBG TECHNOLOGIES, INC.)


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

DECEMBER 31, 1999 AND 1998

NOTE 1: REPORTING AND ACCOUNTING POLICIES

NATURE OF OPERATIONS

Prior to November 5, 1999,  United  Financial  Adjusting  Company ("UFAC") was a
wholly  owned  subsidiary  of  The  Progressive   Corporation   ("Progressive").
Effective November 5, 1999,  Progressive  contributed all of the common stock of
UFAC to Netrex Holdings LLC ("Netrex  Holdings"),  a Delaware limited  liability
company in return for 19% of the outstanding  stock of Netrex  Holdings.  Netrex
LLC, contributed $810,000 to Netrex Holdings and issued a put and a supplemental
put which gave  Progressive  the right to put its interest in Netrex Holdings to
Netrex LLC for $15 million payable on January 2, 2002 or for $50 million payable
December 31, 2011. The actual transaction on November 5, 1999 transferred 49% of
the  interest  in Netrex  Holdings  to Netrex LLC with a delayed  transfer of an
additional  32%,  which will take place on or about October 31, 2000,  such that
Netrex LLC will hold 81% of the outstanding  shares of Netrex Holdings.  The 32%
automatically  passes to Netrex LLC at the earlier of it becoming independent of
Progressive's  computer  systems or October 31,  2000.  The value of the put was
pushed-down to the subsidiaries of Netrex Holdings.  The portion pushed down to,
and recorded  by, UFAC and certain  subsidiaries  ("Company")  included in these
financial statements on November 5, 1999 was $3,452,604 in the aggregate,  which
will be amortized by the Company over 20 years on a straight-line basis.

Subsequent to such  transaction,  on March 28, 2000, Netrex LLC distributed 100%
of its interest in Netrex Holdings to Netrex Capital Group LLC.

The Company provides services to the financial services and technology  markets.
Subsidiary Companies include JW Software Inc. ("JW") and DBG Technologies,  Inc.
("DBG"):

     *    UFAC provides claim  management and adjusting  services,  primarily to
          the vehicle rental market.
     *    JW develops and implements  personal  computer and server-based  claim
          management software.
     *    DBG provides  maintenance  and support  services for JW customers  and
          centralized  marketing and sales support for software operations.  DBG
          also develops specialized internet business applications.

The financial  statements  have been prepared to reflect the financial  position
and results of operations  of UFAC,  JW and DBG on a carve-out  basis and not to
reflect  UFAC  and all  majority-owned  subsidiaries  on a  consolidated  basis.
Accordingly,  the  following  subsidiary  companies  have been excluded from the
consolidated financial statements:

     *    Frontier Adjusters of America, Inc. and subsidiaries ("Frontier")
     *    Progressive Vehicle Inspection Services, Inc. ("VIS")

On October 31, 1998,  UFAC  purchased  51% of the voting  common stock of JW for
$1,194,125.  UFAC has accounted for the acquisition  using the purchase  method,
and  accordingly,  the operating  results of JW are included in the consolidated
results of the Company from the date of  acquisition.  If the  transaction  were
recorded as if the acquisition had been consummated on January 1, 1998,  results
of operations for 1998 would have been as follows:

     Net Sales                  $10,739,555
     Net Income                 $   533,732

Original  goodwill of $958,673 (of which $781,856  remains at December 31, 1999)
is being amortized over 3 years.

BASIS OF CONSOLIDATION AND REPORTING

All of the UFAC  subsidiaries  are wholly owned or controlled.  All intercompany
accounts and transactions are eliminated in consolidation.  Certain subsidiaries
have been carved-out (see Nature of Operations).

                                       F-6
<PAGE>
CASH AND CASH EQUIVALENTS

Prior to November 5, 1999,  the Company  received  treasury and cash  management
services from certain Progressive  subsidiaries,  operating within Progressive's
centralized  cash  management  system.  Effective  November 5, 1999, the Company
participates  in a transitional  services  agreement with  Progressive  Casualty
Insurance Company, a wholly owned subsidiary of Progressive,  which continues to
provide certain treasury and cash management  services through October 31, 2000.
The  Company  carries a payable to or  receivable  from  parent  and  affiliates
related to this  centralized  cash management  arrangement,  which receivable or
payable  will be settled  in cash on, if not  before,  October  31,  2000.  Cash
recorded  on the  balance  sheet  represents  cash held  directly  by one of the
Company's subsidiaries.

PROPERTY AND EQUIPMENT

Fixed assets are recorded at cost.  Depreciation  is provided over the estimated
useful lives of the assets using accelerated  methods for computers and straight
line for all other fixed  assets.  The  Company  early  adopted  the  accounting
treatment  required by Statement  of Position  (SOP) 98-1,  "ACCOUNTING  FOR THE
COSTS OF COMPUTER  SOFTWARE  DEVELOPED  AND OBTAINED FOR INTERNAL USE" and, as a
result, capitalized $794,481 of computer software costs incurred during the year
ended  December  31,  1998 and an  additional  $786,621  during  the year  ended
December 31, 1999.

Prior to November 1999,  Progressive  provided many of the fixed assets deployed
in the operations of the Company and the Company was charged monthly usage fees.
Effective  November 1999, the Company acquired  substantially all of these fixed
assets from Progressive.

A summary of depreciable lives follows:

             Asset Description                       Depreciable Life
             -----------------                       ----------------
          Building and improvements                    20 - 31 years
          Computer and software                           3 years
          Furniture and fixtures                          5 years

AGENCY DEPOSITS FOR CLAIM  DISBURSEMENTS AND RECEIVABLE FROM CUSTOMERS FOR CLAIM
DISBURSEMENTS

During 1998,  the  Company's  customers  would  pre-fund  losses under an escrow
arrangement.  At  year-end,  the  Company  funded  certain  losses that were not
pre-funded by the customers;  as such, the Company has recorded a receivable for
this balance of $529,571 as of December 31, 1998.  This receivable was collected
during 1999.  During 1999, the Company began to require advance cash deposits or
Agency Deposits for Claims Disbursements (Agency Deposits) from customers to pay
future losses.  Such Agency Deposits  represent funds received by the Company in
its capacity as an agent with  responsibility  to disburse  funds for claims and
related settlement expenses on behalf of its customers. No revenue is recognized
on agency  deposits.  Pre-funded  Agency  Deposits  for Claim  Disbursements  at
December 31, 1999 totaled $5,162,581.

INCOME TAXES

The Company  accounts for income taxes using the  liability  method.  Under this
method,  deferred tax assets and liabilities are determined based on differences
between  their  financial  reporting  and tax bases and are  measured  using the
enacted tax rates that will be in effect when the  differences  are  expected to
reverse.

COMMON STOCK

On or about November 5, 1999,  the Board of Directors of the Company  authorized
the re-capitalization of the Company to, among other things, authorize 2,000,000
shares of Common  Stock of the Company and to reserve  100,000  shares of Common
Stock for the  issuance  of shares  upon the  exercise  of stock  options in the
future.  The Company amended its Articles of Incorporation,  the effect of which
was to change the 750 authorized and issued shares of Common Stock, par value of
$1.00 per share,  into 1,000,000  shares of new Common Stock,  par value of $.01
per share and to change the previously  authorized and unissued shares of Common
Stock, par value $1.00 per share, into 1,000,000 shares of new Common Stock, par
value  $.01 per  share.  All prior  years have been  restated  to  reflect  this
capitalization.

                                       F-7
<PAGE>
REVENUE RECOGNITION

The Company  utilizes  various  revenue  recognition  policies to properly match
revenue with related expenses in accordance with accounting principles generally
accepted in the United States:

     *    UFAC  defers  revenue  and  recognizes  it over  the  expected  claims
          adjusting period.
     *    JW and  DBG  generally  recognize  software  license  revenues  when a
          customer  purchase order has been received and accepted,  the software
          product  has been  shipped,  there  are no  uncertainties  surrounding
          product  acceptance,   the  fees  are  fixed  and  determinable,   and
          collection  is  considered  probable.  Fees  related to  services  are
          recognized as the services are performed.  Customer  support  revenues
          are deferred and recognized on a  straight-line  basis over the period
          covered by the customer support agreements.

USE OF ESTIMATES IN THE PREPARATION OF FINANCIAL STATEMENTS

The preparation of financial statements in conformity with accounting principles
generally  accepted in the United States  requires  management to make estimates
and assumptions  that affect the reported  amounts of assets and liabilities and
disclosures  of contingent  assets and  liabilities at the date of the financial
statements and the reported amounts of revenue and expenses during the reporting
period. Actual results could differ from those estimates.

SEGMENT REPORTING

Effective January 1, 1998, the Company adopted Statement of Financial Accounting
Standards  ("SFAS") No. 131,  DISCLOSURES  ABOUT  SEGMENTS OF AN ENTERPRISE  AND
RELATED  INFORMATION..  SFAS No. 131 modifies the  disclosure  requirements  for
reportable  segments  and  establishes  standards  in the way public  businesses
report information about operating segments in financial  statements and interim
reports  issued to  shareholders.  SFAS No. 131 also  establishes  standards for
related  disclosures  about products and services,  geographic  areas, and major
customers.

RECENT PRONOUNCEMENTS

In June 1998, the Financial  Accounting Standards Board ("FASB") issued SFAS No.
133,  "ACCOUNTING  FOR  DERIVATIVE  INSTRUMENTS  AND HEDGING  ACTIVITIES"  (SFAS
133")..  SFAS  133  establishes  new  accounting  for  reporting  standards  for
derivative financial  instruments and for hedging activities.  SFAS 133 requires
the Company to measure all  derivatives  at fair value and to recognize  them in
the balance sheet as an asset or liability, depending on the Company's rights or
obligations  under the applicable  derivative  contract.  In June 1999, the FASB
issued SFAS No. 137,  which  deferred the effective date of adoption of SFAS 133
for one year. The Company will adopt SFAS 133 no later than the first quarter of
fiscal  year 2001.  SFAS 133 is not  expected  to have a material  impact on the
Company's consolidated results of operations, financial position or cash flows.

NOTE 2: PROPERTY AND EQUIPMENT

Property and equipment consists of the following:

                                                 1999             1998
                                              -----------      -----------

     Land                                     $        --      $   706,423
     Buildings and Improvements                        --        7,533,729
     Computers and Software                       619,788          833,004
     Construction in Process                    1,581,102               --
     Furniture and Fixtures                       698,957           15,747
                                              -----------      -----------
                                                2,899,847        9,088,903
     Less Accumulated Depreciation               (165,749)      (1,419,236)
                                              -----------      -----------
                                              $ 2,734,098      $ 7,669,667
                                              ===========      ===========

                                       F-8
<PAGE>
NOTE 3: RELATED PARTY TRANSACTIONS

Progressive provides certain general and administrative services to the Company,
including finance, legal, systems, benefits, and facilities.  These expenses are
allocated to the Company based on revenue,  utilization,  or other methods which
management  believes to be reasonable.  These  allocations  were  $2,442,463 and
$2,822,000 in 1999 and 1998,  respectively  and are included in the Consolidated
Statement of Operations as "office and overhead expenses".

The  expenses  allocated to the Company for these  services are not  necessarily
indicative of the expenses that would have been incurred if the Company had been
a separate,  independent  entity and had managed these functions.  Subsequent to
November 5, 1999, the Company will continue to receive certain of these services
through  October 31, 2000 pursuant to a  transitional  services  agreement  with
Progressive. The Company will initially pay $18,500 monthly to Progressive under
this  agreement,  with  monthly  payments  declining  as  certain  services  are
discontinued.

During 1999, the Company sold a certain rental property,  which was not occupied
by the company,  and related  improvements  to  Progressive  for $7,737,280 in a
non-cash transaction,  which resulted in a gain on sale of $1,106,810. A related
demand  mortgage note payable to Progressive  was paid in full.  Progressive had
previously rented this building from the Company.

Prior to November 5, 1999,  the Company's  obligation for vacation and sick time
was allocated from  Progressive to the Company and is reflected in the "Payables
to Parent and Affiliates" balance as of December 31, 1998. Beginning on November
5, 1999,  this  obligation was separately  accounted for and is reflected in the
"Accrued Vacation" balance as of December 31, 1999.

The Company was included in consolidated  U.S.  federal income tax returns filed
by Progressive,  except for operations  related to JW. The tax expense reflected
in the consolidated statement of operations and tax liabilities reflected in the
consolidated  balance  sheet have been  prepared on a separate  return  basis as
though the Companies filed stand-alone income tax returns.

Through December 31, 1999, the Company participated in Progressive's  two-tiered
Retirement Security Program.  The first tier was a defined  contribution pension
plan covering  substantially  all employees who meet  requirements as to age and
length  of  service.  Contributions  vary  from  1%  to 5%  of  annual  eligible
compensation  up to the Social  Security  wage base,  based on years of eligible
service.  The second  tier is a long-term  savings  plan under which the Company
matches amounts  contributed to the plan by an employee up to a maximum of 3% of
the employee's eligible compensation. Company contributions were included in the
above mentioned allocations to the Company from Progressive for this program.

In April 1999,  the Company  entered into an  agreement  with  Frontier  whereby
Frontier pays UFAC $25,000 per month for marketing,  managerial,  technological,
financial, and other services and resources. As of December 31, 1999 the Company
showed a receivable balance of $75,000.

Progressive  settled  intercompany  loans due from the  Company  with a non-cash
contribution  of capital to the Company on  November 5, 1999.  The amount of the
loans contributed totaled $5,358,809.

NOTE 4: STOCK OPTIONS

The Company  provides  equity  incentives  to certain key  employees by means of
incentive stock options and stock  appreciation  rights which have been provided
under various stock option plans.

Effective  November 1999, the Company adopted a stock option plan to be known as
the 1999 Stock  Option Plan  ("1999  Plan").  The 1999 Plan has  100,000  shares
authorized.  The  non-qualified  stock options granted are for periods up to ten
years,  with portions  becoming vested and exercisable  over a four to five year
period after the date of grant and remaining  exercisable  for specific  periods
thereafter.   All  options  have  an  exercise  price   specified  by  the  Plan
Administrator  that is at least equal to or greater  than fair  market  value at
date of grant. Stock option activity under the 1999 Plan follows:

                                       F-9
<PAGE>
                                                  Number of        Exercise
         Options Outstanding                       Shares            Price
         -------------------                      ---------        --------

     Beginning of Year                                   --              --

     Granted November 5, 1999                        71,800        $     20
     Exercised                                           --              --
     Cancelled                                           --              --
                                                  ---------
     End of Year                                     71,800        $     20
                                                  =========
     Exercisable, End of Year                            --
                                                  ---------
     Available for Grant, End of Year                28,200
                                                  =========

The Company applies APB Opinion No. 25, Accounting for Stock Issued to Employees
in accounting for its plans. No compensation expense has been recognized for the
November  1999 grants in which the fair value per share is equal to the exercise
price per share.  Had  compensation  expense been  determined  based on the fair
value at the grant dates for awards under this plan  consistent  with the method
of Statement No. 123,  reported net income and earnings per share would not have
been materially changed.

NOTE 5: COMMITMENTS AND CONTINGENCIES

The Company  substantially  operates from  Progressive-owned/leased  facilities;
rental  agreements are short-term in nature with monthly rent payments  totaling
approximately    $77,975.    The   Company   will   substantially   vacate   all
Progressive-owned/leased  facilities by October 2000, and will be leasing office
space from other non-affiliated entities.

From time to time the Company is subject to various claims and legal proceedings
arising in the normal course of business.  Management believes that the ultimate
liability arising from such claims and proceedings,  if any, in the aggregate is
covered by insurance or will not be material to the consolidated  balance sheet,
results of operations or cash flows.

                                      F-10
<PAGE>
NOTE 6: SEGMENT REPORTING

The Company's  reportable segments are as follows (1) UFAC, which provides claim
management and adjusting services,  (2) JW, which develops and implements PC and
server-based claim management software,  and (3) DBG, which develops specialized
internet business applications.

Management  evaluates  the  performance  of each segment based on profit or loss
from operations before income taxes.

Financial information with respect to the reportable segments follows:

<TABLE>
<CAPTION>
1999                                 UFAC            JW           DBG         Elim.     Consolidated
- ----                              -----------    ----------    ---------    ---------    -----------
<S>                               <C>            <C>           <C>          <C>          <C>
External revenue                  $15,090,701    $1,714,843    $ 170,904    $      --    $16,976,448
Inter-segment revenue             $        --    $  279,441    $ 516,856    $(796,297)   $        --
                                  -----------    ----------    ---------    ---------    -----------
                                  $15,090,701    $1,994,284    $ 687,760    $(796,297)   $16,976,448
Depreciation and amortization     $   667,169    $   23,746    $      --    $      --    $   690,915
Interest expense                  $   433,985    $    3,833    $   3,157    $      --    $   440,975
Segment net income                $ 1,390,666    $ (103,742)   $(199,297)   $      --    $ 1,087,627
Expenditures for segment assets   $ 2,030,632    $   33,979    $      --    $      --    $ 2,064,611
Segment assets                    $21,072,357    $  562,069    $  99,249    $      --    $21,733,675

1998
- ----
External revenue                  $ 9,204,731    $  156,508    $      --    $      --    $ 9,361,239
Inter-segment revenue             $        --    $       --    $      --    $      --    $        --
                                  -----------    ----------    ---------    ---------    -----------
                                  $ 9,204,731    $  156,508    $      --    $      --    $ 9,361,239
Depreciation and amortization     $   342,001    $       --    $      --    $      --    $   342,001
Interest expense                  $   256,766    $       --    $      --    $      --    $   256,766
Segment net income                $   244,488    $  (66,142)   $      --    $      --    $   178,346
Expenditures for segment assets   $ 2,119,709    $       --    $      --    $      --    $ 2,119,709
Segment assets                    $11,305,453    $  286,294    $      --    $      --    $11,591,747
</TABLE>

NOTE 7: MAJOR CUSTOMERS

Included in 1999 revenue are collections  received from three  customers,  which
provided  the Company  with  revenue  representing  $4,773,448,  $2,889,995  and
$6,729,998 or 85% of total revenue.

Included in 1998 revenue are  collections  received  from two  customers,  which
provided the Company with revenue representing  $4,838,562 and $2,524,351 or 79%
of total revenue.

NOTE 8: INCOME TAXES

The components of the provision for income taxes at December 31 are as follows:

                                                   1999            1998
                                                 ---------       ---------
     Federal
        Current                                  $ 161,849          87,340
        Deferred                                   605,210          (2,134)
     State
        Current                                     23,804          12,845
        Deferred                                    88,999            (314)
                                                 ---------       ---------
     Income taxes                                $ 879,862       $  97,737
                                                 =========       =========

                                      F-11
<PAGE>
NOTE 8: INCOME TAXES (CONTINUED)

A  reconciliation  of the  statutory  Federal  income tax rate to the  Company's
effective tax rate follows:

                                                      1999         1998
                                                    ---------    ---------

     Statutory rate                                     34.00%       34.00%
     Increase (decrease) resulting from:
       State income taxes, net                           6.04%        5.90%
       Goodwill                                          6.93%        8.52%
       Other                                             0.13%       -2.43%
                                                    ---------    ---------
     Effective rate                                     47.10%       45.99%
                                                    =========    =========

Net deferred tax assets and liabilities consist of the following components:

                                                      1999         1998
                                                    ---------    ---------
     Deferred tax assets
       Current:
       Allowance for doubtful accounts              $  21,052    $      --
       Other liabilities                              296,723      279,977
                                                    ---------    ---------
                                                      317,775      279,977
     Deferred tax liabilities
       Current:
       Deferred revenue                              (546,797)    (222,940)
                                                    ---------    ---------
       Current deferred tax (liability) asset        (229,022)      57,037
                                                    ---------    ---------
     Deferred tax asset
       Long term:
       Property and equipment                           4,756           --
       Net operating loss benefit                     144,785       40,092
                                                    ---------    ---------
                                                      149,541       40,092
                                                    ---------    ---------
     Deferred tax liabilities
       Long term:
       Property and equipment                         (25,715)    (124,744)
       Computer software                             (616,630)          --
                                                    ---------    ---------
                                                     (642,345)    (124,744)
                                                    ---------    ---------

          Long-term deferred tax liability           (492,804)     (84,652)
                                                    ---------    ---------

     Net deferred tax liability                     $(721,826)   $ (27,615)
                                                    =========    =========

The company has available net operating losses ("NOL") of $371,243, which can be
used to offset future taxable income  generated by the individual  subsidiaries.
These NOL's begin to expire in 2018 if not utilized.

                                      F-12
<PAGE>
NOTE 9: SUBSEQUENT EVENTS

Transaction Between Frontier and the Company

The  Company's  Board of Directors has  authorized  management of the Company to
merge with  Frontier  subject to  Frontier's  shareholders  approval.  Under the
current proposal,  the Company's  shareholders would receive  approximately 11.6
million shares of Frontier stock in exchange for the Company's  common stock and
its holdings in JW and DBG. If approved,  UFAC will account for the merger under
the purchase method of accounting.  Under the purchase method of accounting, the
acquiring  enterprise for accounting purposes in a business combination effected
through the  exchange of stock is  presumptively  the  enterprise  whose  former
common  shareholders  either retain or receive the larger  portion of the voting
rights  in  the   combined   enterprise.   UFAC's   shareholders   will  receive
approximately  an additional 23% of the voting rights of the combined company as
a result of the merger,  which,  when added to its prior  ownership  of Frontier
shares will total  approximately  82% of Frontier's issued and outstanding share
capital and accordingly,  UFAC is the accounting acquirer.  Accordingly,  UFAC's
assets and liabilities  will be brought forward at their net book values.  A new
basis will be established for Frontier's  assets and liabilities  based upon the
fair values thereof.

Purchase of JW:

The Company has reached  definitive  terms to purchase  the current 49% minority
interest in JW. The purchase  price is $1 million and is anticipated to close in
April 2000.  Subsequent  to this  transaction,  the company  will own 100% of JW
Software Inc.

                                      F-13
<PAGE>
                                    ANNEX C

                           AMENDED AND FIRST RESTATED
                            ARTICLES OF INCORPORATION
                                       OF
                       FRONTIER ADJUSTERS OF AMERICA, INC.

     These Amended and Restated  Articles of Incorporation  correctly set forth,
without  change,  the  Amended  and  Restated  Articles  adopted by the Board of
Directors and Shareholders as of  ____________,  2000, and  ____________,  2000,
respectively,  and  supersede  the original  Articles of  Incorporation  and all
amendments to the original Articles of Incorporation.

     ARTICLE 1. The name of the corporation is NETREX BUSINESS  SERVICES,  INC.,
(the "Corporation").

     ARTICLE  2. The  purpose  for which the  Corporation  is  organized  is the
transaction  of any  and all  lawful  business  for  which  corporations  may be
incorporated  under the Arizona  Business  Corporation Law, as it may be amended
from time to time (the "Business Corporation Act").

     ARTICLE 3. The present character of business that the Corporation  conducts
in the State of Arizona  is  insurance  adjusting,  risk  management,  and other
businesses through wholly-owned subsidiaries, and all manner of activity related
thereto.

     ARTICLE 4. The authorized capital stock of the corporation shall be divided
into 100,000,000  shares of preferred stock with a par value to be determined by
the Board of  Directors  prior to the  issuance  of the stock,  and  100,000,000
shares of common  stock,  par value $0.01 per share.  Stock shall be issued when
paid for in cash, past services,  real property or personal property, and shall,
when issued, be fully paid for and forever  non-assessable.  The judgment of the
Board of  Directors  as to the value of any  property  or  service  rendered  in
exchange  for stock shall be  conclusive  in the absence of actual  fraud in the
transaction.

     Each issued and  outstanding  share of common stock will entitle the holder
thereof to one (1) vote on any matter  submitted  to a vote of or for consent of
shareholders.

     The Board of Directors is  authorized  to provide from time to time for the
issuance of shares of serial  preferred  stock in series and to fix from time to
time before issuance the designation,  preferences, privileges and voting powers
of the shares of each series of serial  preferred stock and the  restrictions or
qualifications  thereof,  including,  without  limiting  the  generality  of the
foregoing, the following:
<PAGE>
     i. The serial designation and authorized number of shares;

     ii. The dividend  rate,  the date or dates on which such  dividends will be
payable, and the extent to which such dividends may be cumulative;

     iii.  The amount or amounts to be  received  by the holders in the event of
voluntary or involuntary dissolution or liquidation of the Corporation;

     iv.  The price or prices at which  shares  may be  redeemed  and any terms,
conditions and limitations upon such redemption;

     v. Any sinking fund provisions for redemption or purchase of shares of such
series; and

     vi. The terms and conditions, if any, on which shares may be converted into
shares of other capital stock,  or of other series of serial  preferred stock of
the Corporation.

     Each series of serial  preferred  stock, in preference to the common stock,
may be entitled  to  dividends,  from funds or other  assets  legally  available
therefor,  at such rates, payable at such times and cumulative to such extent as
may be  fixed  by the  Board  of  Directors  pursuant  to the  authority  herein
conferred   upon  it.  In  the  event  of  dissolution  or  liquidation  of  the
Corporation,  voluntary  or  involuntary,  the  holders of the serial  preferred
stock, in preference to the common stock, may be entitled to receive such amount
or amounts as may be fixed by the Board of Directors  pursuant to the  authority
herein conferred upon it. Each issued and outstanding  share of serial preferred
stock will entitle the holder  thereof only to those  votes,  if any,  which may
expressly be fixed as hereinafter provided for the respective series thereof and
to voting rights on certain matters, and in certain circumstances,  as set forth
in this Article.

     Preference stock of any series redeemed, converted, exchanged, purchased or
otherwise  acquired by the Corporation shall be cancelled by the Corporation and
returned  to the status of  authorized  but  unissued  preference  stock  unless
otherwise provided herein or in resolutions of the board of directors duly filed
with the Arizona Corporation Commission authorizing the issuance of the series.

     All shares of any series of serial preferred stock, as between  themselves,
shall rank equally and be identical;  and all series of serial  preferred stock,
as between themselves shall rank equally and be identical except as set forth in
resolutions  of the board of directors  duly filed with the Arizona  Corporation
Commission authorizing the issuance of the series.

     ARTICLE  5. The name  and  street  address  of the  statutory  agent of the
Corporation are Corporation Service Company, 3636 North Central Avenue, Phoenix,
Arizona 85012.

     ARTICLE 6. The board of  directors  consists  of 9  members.  The number of
directors  may be increased  or decreased  from time to time as set forth in the
bylaws of the  Corporation.  The names and  addresses of each of the persons who
currently serve as the members of the board of directors are:

                                        2
<PAGE>
            Name                                 Address
            ----                                 -------
     John M. Davies            45 East Monterey Way, Phoenix, Arizona 85012
     Jeffrey R. Harcourt       45 East Monterey Way, Phoenix, Arizona 85012
     Troy Huth                 45 East Monterey Way, Phoenix, Arizona 85012
     Jeffrey C. Jordan         45 East Monterey Way, Phoenix, Arizona 85012
     Louis T. Mastos           45 East Monterey Way, Phoenix, Arizona 85012
     William J. Rocke          45 East Monterey Way, Phoenix, Arizona 85012
     Jean E. Ryberg            45 East Monterey Way, Phoenix, Arizona 85012
     Kenneth A. Sexton         45 East Monterey Way, Phoenix, Arizona 85012
     William A. White          45 East Monterey Way, Phoenix, Arizona 85012

     ARTICLE 7. The personal liability of any director of the Corporation to the
Corporation or its  shareholders  for money damages for any action or failure to
take any action as a director is hereby eliminated to the fullest extent allowed
by law.

     ARTICLE 8. The Corporation shall indemnify, and advance expenses to, to the
fullest  extent  allowed by law,  any person who incurs  liability or expense by
reason of such person acting as a director or officer of the  Corporation.  This
indemnification  with respect to  directors  and  officers  shall be  mandatory,
subject  to  the   requirements  of  the  Business   Corporation   Act,  in  all
circumstances in which  indemnification is permitted by the Business Corporation
Act. In addition,  the Corporation may, in its sole discretion,  indemnify,  and
advance expenses to, to the fullest extent allowed by law, any person who incurs
liability or expense by reason of such person  acting as an employee or agent of
the  Corporation,  except where  indemnification  is  mandatory  pursuant to the
Business  Corporation Act, in which case the Corporation  shall indemnify to the
fullest extent required by the Business Corporation Act.

     ARTICLE 9. Pursuant to Arizona Revised Statutes Sections  10-2721(A)(2) and
10-2743(A)(2)  and  pursuant  to  the  approval  of  the  shareholders  of  this
Corporation,  this  Corporation  shall be exempt from the  provisions  of A.R.S.
Section 10-2721  through  10-2743,  concerning  control share  acquisitions  (as
defined in A.R.S.  Section  10-2701(9) and business  combinations (as defined in
A.R.S. Section 10-2701(6)).  This Article 9 shall not apply to any control share
acquisition made on or before the effective date of the Articles of Amendment to
this  Corporation's  Articles of  Incorporation  to  incorporate  this Article 9
herein,  or to any  business  combination  with an  interested  shareholder  (as
defined in A.R.S.  Section 10-2701(10)) whose share acquisition date (as defined
in A.R.S.  Section  10-2701(14))  was on or  before  the  effective  date of the
Articles  of  Amendment  to this  Corporation's  Articles  of  Incorporation  to
incorporate this Article 9 herein.

     ARTICLE 10. Unless the bylaws of the Corporation  provide otherwise and the
statutory  agent expressly  consents  thereto in writing,  all records  required
pursuant to the Business  Corporation  Act to be kept by the  Corporation or its
agent  shall be kept by the  Corporation  at the known  place of business of the
Corporation.

     ARTICLE 11. The Corporation  shall have the right to pay dividends  payable
in shares of one class of stock to holders of shares of another  class or series
of stock of the Corporation,  and no shareholder approval or ratification of any
such dividend shall be required.

                                        3
<PAGE>
     ARTICLE  12. The  street  address of the known  place of  business  for the
Corporation is 45 East Monterey Way, Phoenix, Arizona 85012.
<PAGE>
           THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                         SPECIAL MEETING OF SHAREHOLDERS

The  undersigned  hereby  appoints  John M. Davies,  Troy M. Huth and Jeffrey C.
Jordan as  Proxies,  each with the power to appoint his  substitute,  and hereby
authorizes them, or any of them, or such  substitute,  to represent and to vote,
as designated below, all of the shares of common stock of Frontier  Adjusters of
America,  Inc. (the "Company") held of record by the undersigned as of the close
of business on ____________,  2000, at the special meeting of shareholders to be
held on ______________, 2000, at ______ A.M. (Phoenix, Arizona time), and at any
adjournment thereof.

1.   THE  TRANSACTION.  To approve  the Merger  Agreement  and the  transactions
     contemplated   thereby,   as  described  in  the  Proxy   Statement   dated
     ___________, 2000.

          [ ] FOR                 [ ] AGAINST             [ ] ABSTAIN

2.   TO APPROVE THE AMENDED AND FIRST  RESTATED  ARTICLES OF  INCORPORATION.  To
     approve  the  Amended  and First  Restated  Articles  of  Incorporation  as
     described in the Proxy Statement dated _________, 2000.

          [ ] FOR                 [ ] AGAINST             [ ] ABSTAIN

In their discretion, the Proxies are authorized to vote upon such other business
as may properly come before the Meeting.

This Proxy, when properly executed,  will be voted in the manner directed herein
by the  undersigned  shareholder.  If no direction  is made,  this Proxy will be
voted FOR Proposal 1 and FOR Proposal 2.

Receipt of Notice of Special Meeting of Shareholders and related Proxy Statement
dated ______________, 2000, is hereby acknowledged.

Please sign  exactly as the name  appears  below.  When shares are held by joint
tenants, both should sign. When signing as attorney, or as executor, administer,
trustee or guardian,  please give full title as such. If a  corporation,  please
sign in full  corporate  name by President  or other  authorized  officer.  If a
partnership, please sign in partnership name by authorized person.

                                   Dated:

                                   PLEASE MARK, SIGN, DATE AND RETURN THIS PROXY
                                   PROMPTLY, USING THE ENCLOSED ENVELOPE

                                   Signature:___________________________________


                                   Signature if held jointly:___________________


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