NORTH AMERICAN MORTGAGE CO
10-Q, 1996-05-14
MORTGAGE BANKERS & LOAN CORRESPONDENTS
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                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549
  (Mark One)

  [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
      SECURITIES EXCHANGE ACT OF 1934

  For the quarterly period ended March 31, 1996

                               OR

  [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
      SECURITIES EXCHANGE ACT OF 1934

  For the transition period from _______________ to _______________

  Commission file number:  1-11017

                         NORTH AMERICAN MORTGAGE COMPANY
             (Exact name of registrant as specified in its charter)

             Delaware                                68-0267088
  (State or other jurisdiction of                 (I.R.S. Employer
   incorporation or organization)                Identification No.)

              3883 Airway Drive, Santa Rosa, California, 95403-1699
               (Address of principal executive offices, zip code)

                                 (707) 523-5000
              (Registrant's telephone number, including area code)


                     (Former name, former address and former
                   fiscal year, if changed since last report)

     Indicate  by check mark  whether the  registrant  (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.     Yes X    No

     The  number of  shares of Common  Stock,  par value  $.01 per  share,  (the
"Common Stock") outstanding as of May 14, 1996 was 14,088,535.

 <PAGE>


<TABLE>

                   PART I -  FINANCIAL INFORMATION

Item 1.  Financial Statements.

                         North American Mortgage Company
                           CONSOLIDATED BALANCE SHEETS
                             (Dollars in thousands)

<CAPTION>
                                                     March 31,    December 31,
                                                       1996           1995
                                                       ----           ----
ASSETS                                              (Unaudited)

<S>                                             <C>             <C>
 Cash and cash equivalents ..................   $     20,642    $     12,273
 Advances and other receivables .............         98,187          76,628
 Real estate loans held for sale to investors
   --- net of unearned discounts ............        522,251         526,913
 Purchased loan servicing ...................          1,005           1,163
 Originated loan servicing ..................         67,014          56,353
 Excess servicing fees ......................         19,381          20,559
 Other intangible assets ....................          6,316           6,438
 Property and equipment .....................         36,187          36,339
 Other assets ...............................          9,788           9,702
                                                       -----           -----
                                                $    780,771    $    746,368
                                                ============    ============

LIABILITIES AND STOCKHOLDERS' EQUITY

LIABILITIES
 Notes payable to banks
   Warehouse line of credit .................   $    138,593    $    146,833

 Notes payable ..............................         74,819          74,801
 Commercial paper and other borrowings ......        322,046         279,221
 Subordinated debt ..........................         10,070          10,070
 Accounts payable and other liabilities .....         42,172          42,299
                                                      ------          ------
                                                     587,700         553,224

STOCKHOLDERS' EQUITY
 Convertible preferred stock (1,000,000
 shares authorized, 748,179 shares issued
 and outstanding) ..........................              --              --
 Common stock (50,000,000 shares authorized,
   16,270,117 and 16,257,614 shares issued at
   March 31, 1996 and December 31, 1995,
   respectively).............................            163             163
 Additional paid-in capital .................        110,448         110,250
 Retained earnings ..........................        108,462         101,909
 Treasury stock, at cost - (1,470,416 and
   1,140,516 shares at March 31, 1996
   and December 31, 1995, respectively)......        (26,002)        (19,178)
                                                     -------         -------
                                                     193,071         193,144
                                                     -------         -------
                                                $    780,771    $    746,368
                                                ============    ============


          See accompanying notes to consolidated financial statements.
</TABLE>


<PAGE>


<TABLE>
                         North American Mortgage Company
                CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited)
              Three Months Ended March 31, 1996, and March 31, 1995
                  (Amounts in thousands, except per share data)
<CAPTION>

                                                        Three Months Ended
                                                            March 31,
                                                            ---------
                                                        1996         1995
                                                        ----         ----

Income:
<S>                                                   <C>         <C>
 Loan administration fees, net of excess
    servicing fee amortization .....................  $ 10,875    $ 11,341
 Loan origination fees ............................     19,814      11,144
 Gain (loss) from sales of loans ..................     21,843      10,845
 Interest income, net of warehouse interest expense      6,494       6,007
 Gain from sales of servicing .....................      7,440      12,544
 Other ............................................      2,096       1,855
                                                         -----       -----
                                                        68,562      53,736
Expenses:
 Personnel ........................................     35,543      25,932
 Other operating expenses .........................     16,326      14,262
 Interest expense .................................      2,344       2,295
 Depreciation and amortization of property and
    equipment .....................................      1,895       1,878
 Amortization of Purchased Loan Servicing .........        158         194
 Amortization of Originated Loan Servicing ........      1,803         115
 (Recovery)/Provision for Impairment
    of Originated Loan Servicing ..................     (2,052)        256
 Amortization of other intangibles ................        111         107
                                                           ---         ---
                                                        56,128      45,039

 Income before income taxes .......................     12,434       8,697
 Income tax expense ...............................      4,974       3,039
                                                         -----       -----

NET INCOME ........................................   $  7,460    $  5,658
                                                      ========    ========

NET INCOME PER SHARE ..............................   $   0.50    $   0.38
                                                      ========    ========

WEIGHTED AVERAGE SHARES OUTSTANDING ...............     15,059      14,989
                                                        ======      ======


          See accompanying notes to consolidated financial statements.
</TABLE>
<PAGE>
<TABLE>

                         North American Mortgage Company
                CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
                   Three Months Ended March 31, 1996 and 1995
                             (Dollars in thousands)

<CAPTION>
                                                          Three Months Ended
                                                               March 31,
                                                               ---------
                                                          1996         1995
                                                          ----         ----
OPERATING ACTIVITIES:
<S>                                                    <C>           <C>
 Net income ........................................   $   7,460     $   5,658
 Adjustments to reconcile  net  income  to  net 
 cash provided by operating activities:
   Depreciation and amortization ...................       2,684         3,015
   Excess servicing fee income......................     (11,527)       (9,602)
   Gain from sales of servicing rights .............      (7,440)      (12,544)
   Cash proceeds from sales of servicing rights ....      42,900        13,306
 Net decrease in real estate loans held for sale,
  net of unearned discounts ........................       4,662        54,481
 Increase in advances and other receivables ........     (21,559)       (2,885)
 Decrease in accounts payable and other liabilities.        (127)       (3,608)
 Increase in other assets ..........................         (86)         (601)
                                                             ---          ----
   NET CASH PROVIDED BY OPERATING ACTIVITIES .......      16,967        47,220

INVESTING ACTIVITIES:
 Acquisition of assets of branches including
   purchase accounting adjustments .................          12          (16)
 Purchase of servicing rights ......................          --          (18)
 Acquisition of originated servicing rights ........     (33,936)     (15,118)
 Purchase of property and equipment ................      (1,744)        (430)
 Retirement of property and equipment ..............          --          718
                                                             ---          ---
    NET CASH USED IN INVESTING ACTIVITIES ..........     (35,668)     (14,864)

FINANCING ACTIVITIES:
 Increases in (principal payments on) long-term debt          18      (10,553)
 Increase (decrease) in warehouse lines of credit,
 commercial paper, repurchase agreements,
 and other  borrowings .............................      34,585     (116,448)
 Purchases of Treasury Stock .......................      (6,824)          --
 Dividends .........................................        (907)        (899)
 Stock issuance under Incentive Stock Option Plan ..         198           55
                                                             ---           --
     NET CASH PROVIDED BY (USED IN) FINANCING
     ACTIVITIES ....................................      27,070     (127,845)
                                                          ------     --------
     (DECREASE) INCREASE IN CASH AND CASH
     EQUIVALENTS ...................................       8,369      (95,489)
 Cash and cash equivalents at beginning of year ....      12,273      102,045
                                                          ------      -------
     CASH AND CASH EQUIVALENTS AT
      END OF PERIOD ................................   $  20,642    $   6,556
                                                       =========    =========

 Supplemental  disclosure of cash flow  information 
     Cash paid during the period for:
     Interest ......................................   $   7,017    $   6,073
                                                       =========    =========

     Income Taxes ..................................   $     417     $   (912)
                                                       =========     ========

           See accompanying notes to consolidated financial statements.
</TABLE>

<PAGE>

                         North American Mortgage Company
             Notes to Consolidated Financial Statements (Unaudited)

Note 1 - Basis of Presentation

     The accompanying  unaudited financial statements of North American Mortgage
Company (the "Company") have been prepared in accordance with generally accepted
accounting  principles for interim financial  information and in accordance with
instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do
not include all of the information and footnotes  required by generally accepted
accounting  principles  for  complete  financial  statements.  In the opinion of
management  of the Company,  all  adjustments  (consisting  of normal  recurring
accruals)  considered  necessary  for a fair  presentation  have been  included.
Operating  results for the three month  period  ended  March 31,  1996,  are not
necessarily  indicative  of the results  that may be expected for the year ended
December 31, 1996. For further information,  refer to the consolidated financial
statements  and  footnotes  thereto  included  on Form  10-K for the year  ended
December 31, 1995.

Note 2 - Net Income Per Share Information

     Net income per  common  share is  computed  based on the  weighted  average
number of shares outstanding during the period. The potential dilutive effect of
common  stock  equivalents  has not been  included  because  that  amount is not
considered to be material. The weighted average number of shares outstanding for
net income per share was  15,059,000  and  14,989,000 for the three months ended
March 31, 1996 and 1995.

Note 3 - Capitalized Servicing Rights

     Purchased  loan  servicing,  excess  servicing  fees  and  originated  loan
servicing, net of accumulated amortization and impairment were as follows:

<TABLE>
<CAPTION>
                                      Purchased        Excess     Originated
                                    Loan Servicing,  Servicing       Loan
                                         Net         Fees, Net   Servicing, Net
                                         ---         ---------   --------------
                                                   (in thousands)

<S>                                  <C>            <C>          <C>     
Balance at December 31, 1995 ......   $  1,163       $ 20,559     $ 56,353
Additions .........................       --           11,527       33,936
Scheduled Amortization ............       (158)          (769)      (1,803)
Impairment ........................       --             --          2,052
Basis on Servicing Sales ..........       --          (11,936)     (23,524)
                                         -----        -------      ------- 

Balance at March 31, 1996 .........   $  1,005       $ 19,381     $ 67,014(1)(2)
                                      ========       ========     ========  
                             
</TABLE>
                                                                 
(1)  Includes  $7,466 of originated  loan  servicing  rights which are
     related to loans held for sale to  investors.  No  revenues  have
     been  recognized  on this  $7,466  of  servicing  rights,  as the
     underlying loans have not yet been sold.
(2)  At March 31,  1996,  the  originated  loan  servicing  impairment
     allowance was approximately $500,000.

<PAGE>

Item 2.  Management's  Discussion  and Analysis of Financial  Condition and
Results of Operations.

Quarter Ended March 31, 1996, Compared to Quarter Ended March 31, 1995


RESULTS OF OPERATIONS

     General  Market  Conditions  - During  the  first  quarter  of 1996,  U. S.
origination  levels increased by 73% over the same period last year, largely due
to a higher level of refinancings (see table below).  This significant  increase
in  refinance  originations  was  spurred by the lower  mortgage  interest  rate
environment  that  existed in late 1995 and early 1996.  Despite the increase in
origination  levels,  however,  price  competition  for mortgage  loans remained
intense, particularly for loans sourced through wholesale brokers.
<TABLE>
<CAPTION>

                                                        1-4 Family U.S. Mortgage 
                                                             Originations*
                                                            First Quarter
                                                            -------------
                                                          1996          1995
                                                          ----          ----
                                                         (Dollars in billions)

<S>                                                      <C>           <C>  
New and existing home purchases ....................     $ 116         $ 108
Refinancings .......................................        97            15
                                                            --            --

   Total ...........................................     $ 213         $ 123
                                                         =====         =====
</TABLE>


     The Company's loan origination  volume of $2.5 billion in the quarter ended
March 31, 1996  increased by 118% from $1.1 billion in the first  quarter  ended
March 31, 1995. Refinancings  represented 51% of total originations in the first
quarter of 1996  compared  to 20% in the first  quarter of 1995.  The  Company's
increase of 118%  compares  favorably  with the 73%  increase  for the  mortgage
industry for two primary  reasons.  First, the Company had a higher market share
(1.29%*) in the refinance segment which showed the largest increase. Second, the
Company  increased its market share in the purchase segment (1.04%* in the first
quarter  1996 vs.  0.84%*  in the  first  quarter  1995) by  expanding  its loan
products and programs and utilizing its  relationships  with real estate agents,
builders, and brokers as conduits to home buyers.

     Since February 1996, long-term rates have steadily increased,  and at April
30, 1996, the 30-year fixed mortgage rate was  approximately  8%. By comparison,
this same rate was  approximately  7.25% in late 1995.  This rate  increase  has
recently slowed  refinancings which are particularly  sensitive to interest rate
levels.  Partially  offsetting  the decline in  refinance  activity  has been an
increase  in the level of  originations  for new and  existing  home  purchases,
particularly  in California.  The following table shows the impact these changes
in market  conditions  have had on the Company's  monthly loan  applications  by
comparing January 1996 to April 1996.

- - --------------
* Sources:  HUD, MBA, FNMA and FHLMC (1996 market data based on current 
estimates).
<TABLE>
<CAPTION>

                                           Company's Monthly Loan Applications
                                           -----------------------------------
                                                 Apr. 1996      Jan. 1996
                                                 ---------      ---------
                                                   (Dollars in millions)

<S>                                              <C>             <C>   
New and existing home purchases ............     $   949         $  631
Refinancings ...............................         516            861
                                                     ---            ---

     Total .................................     $ 1,465        $ 1,492
                                                 =======        =======
</TABLE>

     Summary  of  Results - Net  income  for the first  quarter of 1996 was $7.5
million or $0.50 per share,  a $1.8 million  increase from the $5.7 million,  or
$0.38 per share,  earned during the first  quarter of 1995.  The increase in net
income for the first quarter of 1996 reflects the significant improvement in the
Company's loan origination business. Loan originations increased to $2.5 billion
in the first  quarter of 1996 from $1.1  billion  in the first  quarter of 1995.
(See "General Market  Conditions"  above.) The higher  origination level enabled
the Company to improve its  operating  efficiency  by better  absorption  of its
production  overhead.   Origination  revenues  increased  by  78%  while  direct
origination  costs  increased  by 34%.  The  benefit  from  the  improvement  in
origination  business was partially offset by a reduction in the gain from sales
of servicing and a loss from the Company's pipeline hedging activity.

     Revenues - Revenues  for the first  quarter of 1996 were $68.6  million,  a
$14.8  million,  or 28%  increase,  as compared  with $53.8 million in the first
quarter of 1995.

     Loan administration fees were $10.9 million in the first quarter of 1996, a
4% decrease,  as compared to $11.3  million in the first  quarter of 1995.  This
decrease  resulted from the 2% decrease in the average size of the Company-owned
loan servicing portfolio.

     Loan  origination  fees were $19.8  million in the first quarter of 1996, a
78% increase, as compared with $11.1 million for the first quarter of 1995. This
increase resulted primarily from a 118% increase in loan originations, partially
offset by a decrease in average  origination  fees  collected on each loan.  The
decrease  in the  average  origination  fees  collected  resulted  from a higher
percentage  of wholesale  and  telemarketing  production in the first quarter of
1996 (67% as  compared  to 58%),  on which the Company  receives  lower  average
origination fees than it receives on retail loans.

     The gain from sales of loans was $21.8 million  during the first quarter of
1996, as compared with $10.8 million  during the first quarter of 1995.  Gain on
sales of loans is impacted by three factors:  hedging activity,  price subsidies
and the  recognition of gains related to Originated  Mortgage  Servicing  Rights
(OMSR) under FAS 122.

<PAGE>

     A summary of the  marketing  results for the first quarter of 1996 and 1995
follows (in thousands):
<TABLE>
<CAPTION>

                                                    Three Months Ended March 31,
                                                        1996            1995
                                                        ----            ----

<S>                                                  <C>             <C>     
Hedging Gains (Losses)  ....................         $ (2,423)       $  4,775

Pricing Subsidies ..........................           (8,894)         (3,241)

FAS No. 122 Impact .........................           33,160           9,311
                                                       ------           -----

                                                     $ 21,843        $ 10,845
                                                     ========        ========
</TABLE>

     During the first quarter of 1996, hedging results were negatively  impacted
by the upward turn in interest  rates and increased bond market  volatility.  In
addition,  there was a timing  difference  between  losses taken on certain loan
sales in March and the related  gains  taken on a series of coverage  pair-offs,
which settled in April.  Net pair-off  gains  recorded in April which related to
March 31,  1996  coverage  were  approximately  $2  million.  To the extent that
interest  rates continue to increase or the bond market  remains  volatile,  the
Company's future marketing results may be negatively affected.

     Pricing  subsidies  increased to $8.9 million in the first quarter of 1996,
or an average  subsidy of 36 basis  points on loans  produced,  compared to $3.2
million in the first  quarter of 1995,  or 29 basis  points.  This  reflects the
continued intense price competition within the industry.

     OMSR gains  increased to $33.1 million during the first quarter of 1996, an
increase of $23.8  million,  or 256%,  compared  with the first quarter of 1995.
This  increase was due to a 108% increase in loans sold during the first quarter
of 1996 and the fact that over 40% of loans  sold  during  the first  quarter of
1995 were originated in 1994, prior to the implementation of FAS No. 122.

     Interest  income,  net of  warehouse  interest  expense,  increased to $6.5
million  during the first quarter of 1996, as compared with $6.0 million  during
the first  quarter of 1995, an 8% increase.  This  increase  resulted from a 37%
increase in the average  balance of loans held for sale,  partially  offset by a
decrease  in  working  capital  used by the  Company  to  reduce  its  warehouse
borrowing  costs.  This reduction in working capital  available to finance loans
held for sale relates  primarily to the repayment of $35.3 million in debt since
late March, 1995 and $6.8 million used to repurchase Company common stock during
the first quarter of 1996.

     Gain from sales of servicing  was $7.4 million  during the first quarter of
1996,  as  compared to $12.5  million  during the first  quarter of 1995,  a 41%
decrease.  In the first  quarter  of 1996,  the  Company  sold $2.4  billion  of
servicing  rights at an average price of 180 basis points for total  proceeds of
$42.9 million. This compares with $1.2 billion sold in the first quarter of 1995
at an average price of 108 basis points for total proceeds of $13.3 million. The
reduced  gains in the first  quarter of 1996 were due to a higher  level of OMSR
and excess  servicing  basis  associated  with those sales  ($35.5  million,  as
compared to $761,000).

     Expenses - Expenses for the first quarter of 1996 were $56.1 million, a 25%
increase, as compared to $45.0 million during the first quarter of 1995.

     Personnel  costs were $35.5  million for the first  quarter of 1996,  a 37%
increase,  as compared  to $25.9  million  for the first  quarter of 1995.  This
increase in personnel expenses from 1995 principally occurred in the residential
loan production area. The increase  reflects the additional  personnel  expenses
that were  required to  originate a 118% higher  loan  origination  volume.  The
percentage  increase in personnel expenses was less than the percentage increase
in  origination  volume in the first quarter of 1996 due to a more efficient use
of production personnel.

     Other  operating costs increased 14% to $16.3 million for the first quarter
of 1996 from $14.3 million for the first quarter of 1995. This increase reflects
additional  operating  expenses  that were  required  to  originate  118% higher
origination  volume. The percentage  increase in other operating expenses during
the  first  quarter  of 1996  was  less  than the  percentage  increase  in loan
origination volume due to a better absorption of fixed overhead.

     Amortization of originated loan servicing  increased to $1.8 million in the
first quarter of 1996, as compared to $115,000 during the first quarter of 1995.
This increase related to the  implementation  of FAS No. 122 and the increase in
the  Originated  Loan Servicing  asset,  which was $56.4 million at December 31,
1995, but which had no book value prior to 1995.

     Provision for (Recovery of)  impairment of originated  loan servicing was a
$2.1 million  recovery in the first  quarter of 1996,  as compared to a $256,000
impairment  provision during the first quarter of 1995. This recovery was caused
by  increasing  interest  rates  during the first  quarter of 1996,  which slows
prepayment  rates and reduces  projected  future  prepayment  rates on loans the
Company services and, as a result,  increases the expected life and value of the
servicing asset.


LIQUIDITY AND CAPITAL RESOURCES

     The  Company's  primary  financing  requirements  are the  financing of its
warehouse  loan  fundings  and  the  ongoing  net  cost  of the  Company's  loan
originations.  The Company's future cash flow requirements will depend primarily
on the  level of its  loan  originations  and the cash  flow  generated  by,  or
required by, its operations.  The Company expects that loan  origination  volume
will be financed  through  warehouse  borrowings,  borrowings under a commercial
paper  program,  through the use of  "gestation"  facilities  and with corporate
funds.

     The Company  finances its  warehouse  loan funding  requirements  primarily
through a bank  warehouse  line of  credit  and  through  its  commercial  paper
program.  This  financing  requirement  begins at the time of loan  closing  and
extends for an average of  approximately 30 days until the loan is sold into the
secondary  market. On January 23, 1996, the Company entered into a new warehouse
line of credit facility totaling $1.21 billion. This line of credit expires on
January 23, 1999.

     The Company also has a commercial paper borrowing program. Borrowings under
this $500 million program replace, at a reduced interest rate,  borrowings under
the Company's warehouse line of credit. The warehouse line of credit acts as the
liquidity backup facility for the commercial paper borrowings.

     In  addition  to  the  warehouse  line  of  credit  and  commercial   paper
borrowings,  the  Company  makes  use of  gestation  facilities  provided  by an
investment  bank, FNMA and Freddie Mac. These  facilities  permit the Company to
better utilize its warehouse  credit  facility by  accelerating  the turnover of
loans  in  inventory,  thereby  permitting  greater  origination  volumes.  This
acceleration is accomplished  through the financing with or sale of loans to the
providers of these  gestation  facilities,  which allows the Company to pay down
its warehouse  credit  facility,  which in turn  increases the unused  warehouse
credit facility available for funding additional loan originations.

     During the fourth quarter of 1993, the Company sold a combined $100 million
of two,  three,  five,  and seven year medium term notes.  The proceeds from the
sale of these notes are being used for general corporate purposes, which include
the  replacement  of  indebtedness,  financing loan  origination  volume and the
expansion of loan  origination  capacity.  During the first quarter of 1996, $75
million  of medium  term notes were  outstanding.  During the fourth  quarter of
1996, $25 million of three year medium term notes will mature.

     The Company has paid  quarterly  common stock  dividends  since the initial
public offering on July 15, 1992.  During the first quarter of 1996, the Company
paid dividends  totaling $907,466 for 15,124,434 shares  outstanding on February
20,  1996.  This  compares  with  dividends  paid in the first  quarter  of 1995
totaling $899,368 for 14,989,472 shares outstanding on February 24, 1995.

     On February 7, 1996,  the Company  authorized  the  repurchase of up to 1.5
million shares of common stock. During the first quarter of 1996, 329,900 of the
1.5  million  shares  authorized  were  acquired  at an  aggregate  cost of $6.8
million.  As of March 31, 1996,  the Company held  1,470,416  shares in treasury
stock  which were  acquired  at an  aggregate  cost of $26.0  million,  of which
1,140,516 shares were acquired under a prior Board authorization.

     The Company's net cost of its owned  servicing  rights is financed  through
cash flow from its operations,  including the sale of servicing  rights.  As the
Company's  loan  servicing   portfolio  increases  through  additions  from  the
Company's  loan  origination  process,  the  cash  flow  available  to fund  net
origination costs also increases.

     During  the first  quarter  of 1996 and 1995,  the  Company  created  $11.5
million and $9.6 million,  respectively,  of excess  servicing  fees during loan
sale transactions.  In general, the Company creates excess servicing because the
secondary  market  price  offered  for that  servicing  asset was lower than the
economic value or the amount the Company could receive by accumulating the asset
and  selling it as part of a bulk sale at a later  date.  During  the  Company's
holding  period of the Excess  Servicing Fee asset,  the Company is at risk that
the asset will decline in value and a write down will be required, primarily due
to faster prepayment  speeds or such expectations  resulting from lower interest
rates,  which would  encourage  borrowers to refinance the mortgage  loans being
serviced.  The carrying amount of excess  servicing rights was $19.4 million and
$20.6 million at March 31, 1996 and December 31, 1995, respectively.

     During the first quarter of 1996 and 1995, the Company  purchased  property
and equipment totaling $1.7 million and $430 thousand, respectively.

<PAGE>


                   PART II - OTHER INFORMATION


   Item 1.  Legal Proceedings.

            The  Company is a  defendant  in certain  litigation  arising in the
            normal course of its business.  Although the ultimate outcome of all
            pending litigation cannot be precisely  determined at this time, the
            Company  believes  that any liability  resulting  from the aggregate
            amount of damages for outstanding  lawsuits and claims will not have
            a material adverse effect on its financial position.

   Item 2.  Changes in Securities.

            None.

   Item 3.  Defaults Upon Senior Securities.

            None.

   Item 4.  Submission of Matters to a Vote of Security Holders.

            None.

   Item 5.  Other Information.

            None.


<PAGE>


   Item 6.  Exhibits and Reports on Form 8-K.

          a.   Exhibits

               10.43 Master Agreement dated as of April 4, 1996, between Federal
                     National Mortgage Association and the Company

               11    Statement re Computation of Per Share Earnings

               27    Financial Data Schedule

          b.   Reports on Form 8-K

               None.

<PAGE>


                            SIGNATURE


     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.




                                        NORTH AMERICAN MORTGAGE COMPANY


Date:  May 14, 1996                     By:       /s/ MARTIN S. HUGHES
                                                  (Martin S. Hughes)
                                                Executive Vice President,
                                                Chief Financial Officer and
                                                Principal Financial Officer






<PAGE>

                        INDEX TO EXHIBITS

Exhibit
Number                    Description                              Page Number


10.43     Master Agreement dated as of April 4, 1996, between
          Federal National Mortgage Association and the Company

11        Statement re Computation of Per Share Earnings

27        Financial Data Schedule
<PAGE>
                                                                   Exhibit 10.43
                                MASTER AGREEMENT


April 4, 1996




Mr. Michael Conway
Executive Vice President
North American Mortgage Company
3883 Airway Drive
Santa Rosa, CA 95403


Reference: Master Agreement No. MLO1754

Dear Mr. Conway:

     This letter shall  constitute  the master  agreement  ("Master  Agreement")
between the  Federal  National  Mortgage  Association  ("Fannie  Mae") and North
American Mortgage Company ( the "Lender") to enter into one or more transactions
for the sale by the Lender and  purchase by Fannie Mae of  residential  mortgage
loans  ("Mortgages") The obligations of the Lender and Fannie Mae regarding each
such transaction shall be governed by the terms and conditions  contained herein
(including   Exhibit  A  and  each  of  the  Attachments   attached  hereto  and
incorporated  herein  by  reference)  and by the  terms  and  conditions  of the
applicable Fannie Mae purchase program ("Program").

     The Lender shall sell to Fannie Mae during the Master Agreement Term (which
begins on the Effective Date and ends on the Expiration Date, as those terms are
defined in Exhibit A), Mortgages with an aggregate outstanding principal balance
equal to the Agreed  Amount  (as  defined in Exhibit A) under one or more of the
following Programs:  (a) Fannie Mae's Mortgage-Backed  Securities Program, under
terms  mutually  acceptable  to the  Lender and Fannie Mae and which will be set
forth  herein  and under the  applicable  MBS Pool  Purchase  Contract  obtained
through  the  Lender's  Fannie Mae lead  regional  office,  or (b) Fannie  Mae's
Negotiated Transaction Program for cash purchase under terms mutually acceptable
to Lender and Fannie Mae and which will be set forth herein and when applicable,
under a  special  commitment  obtained  through  the  Lender's  Fannie  Mae lead
regional  office,  or  (c)  Fannie  Mae's  Standard  Portfolio  (cash)  purchase
commitment  Program,  under  the  then-current  terms  and  conditions  applying
thereto.

<PAGE>


     If the  Agreed  Amount  is not sold to Fannie  Mae prior to the  Expiration
Date,  the Lender shall pay Fannie Mae the Back-end  Buyout Fee, as indicated in
Exhibit A. All  Mortgages  shall  conform to the  requirements  of the  Mortgage
Selling and Servicing Contract between Fannie Mae and the Lender, the Fannie Mae
Selling Guide ("Selling Guide"),  and the Fannie Mae Servicing Guide ("Servicing
Guide"),  as  applicable,  as they may be amended  from time to time,  except as
modified  by  the  variances  contained  in  this  Master  Agreement  and in the
applicable  Contracts  (defined  below)  entered  into  pursuant  to this Master
Agreement. (Any pool purchase contract in the case of MBS transactions, and cash
commitment contracts or voice recordings, in the case of cash transactions,  are
referred to herein as a  ("Contract."  ) Each  Contract  entered into under this
Master  Agreement  constitutes:  (i) an  agreement  by the  Lender  to sell  the
Mortgages to, and service such Mortgages  for,  Fannie Mae and (ii) an agreement
by Fannie Mae to purchase the Mortgages and in the case of MBS transactions,  to
issue its Guaranteed Mortgage  Pass-Through  Securities backed by such Mortgages
to the Lender or its  designee(s).  By execution of this Master  Agreement,  the
Lender and Fannie Mae agree to the terms and  conditions set forth herein and in
any Contract entered into simultaneously with this Master Agreement.  The Lender
shall not  disseminate  or disclose in any manner any of the terms or conditions
of, or the form of, this  Master  Agreement  to any person or entity  other than
Lender's  employees  and  agents  who need to know the same in order to  perform
their  duties  for the  Lender,  and who are  legally  obligated  not to further
disseminate or disclose the same,  unless the Lender is required by law to do so
and has given Fannie Mae prior  written  notice of such  requirement  and of the
information required to be disseminated or disclosed.  This Master Agreement may
be terminated by Fannie Mae prior to the Expiration Date of the Master Agreement
if the Lender has breached the Mortgage  Selling and  Servicing  Contract it has
entered into with Fannie Mae, or any of the provisions of this Master Agreement,
or any Contract  entered  into  pursuant to this Master  Agreement.  This Master
Agreement and any Contract  entered into  pursuant to this Master  Agreement may
only be amended  by the mutual  agreement  of Fannie  Mae and the  Lender.  Each
amendment  shall be in writing and shall  consist of a  transmittal  letter from
Fannie Mae to the Lender  generally  describing  the amended  provisions  of the
Master  Agreement or the Contract,  together with the newly revised pages of the
Master  Agreement or the Contract.  The revised pages of the Master Agreement or
the  Contract  should  be added to the  Master  Agreement  as  described  in the
transmittal  letter.  The Lender shall acknowledge its acceptance of the amended
terms and  conditions  by  returning to Fannie Mae a duly  executed  copy of the
transmittal  letter.  The Lender may not assign  this  Master  Agreement  or any
rights or obligations hereunder.  The Lender may not assign any Contract entered
into pursuant to this Master Agreement or any rights or obligations thereunder.

<PAGE>


     The Lender hereby confirms that it is not a  federally-insured  institution
or an affiliate or subsidiary of a  federally-insured  institution,  and (a) the
sale  to,  and  (if  applicable)  servicing  for,  Fannie  Mae of the  Mortgages
delivered  to Fannie Mae pursuant to this Master  Agreement  has either been (i)
specifically  approved by the board of directors of the Lender and such approval
is reflected in the minutes of the meetings of such board of directors,  or (ii)
approved  by an officer of the  Lender who was duly  authorized  by the board of
directors to enter into such types of  transactions  and such  authorization  is
reflected  in the  minutes  of the board of  directors'  meetings;  and (b) this
Master Agreement and any Contracts or amendments pursuant hereto,  together with
the applicable Fannie Mae Guides and the Mortgage Selling and Servicing Contract
between the Lender and Fannie Mae, constitute the "written agreement"  governing
the Lender's sale to, and servicing for,  Fannie Mae of the Mortgages  delivered
pursuant to this Master  Agreement,  and the Lender (or any  successor  thereto)
shall  continuously  maintain all  components of such "written  agreement" as an
official record.
                            (Signature page follows)
<PAGE>


     The Lender must accept this Master  Agreement by returning a  duly-executed
duplicate  original to Fannie Mae on or before April 20,  1996.  If the executed
Master  Agreement  is not  received  by Fannie Mae on or before the above  date,
Fannie Mae may at its option declare this Master  Agreement null and void.


Sincerely,

FEDERAL NATIONAL MORTGAGE ASSOCIATION



By:  /s/Elizabeth A. Snyder
     ----------------------
     Elizabeth A. Snyder
     Senior Vice President

Date:  April 5, 1996

Agreed, acknowledged, and accepted this 23rd day of April 1996.

NORTH AMERICAN MORTGAGE COMPANY



By:  /s/Marilyn Hardin
     -----------------

Name:  Marilyn Hardin

Title: Senior Vice President

                                                                      Exhibit 11

<TABLE>

                        Computation of Earnings Per Share
                          Quarter Ended March 31, 1996

<CAPTION>


                                                           Quarterly
                                                    Shares            EPS
                                                    ------            ---
First Quarter

<S>                                              <C>               <C>
Average Shares Outstanding ...............       15,058,865        $   0.50
CSE Incremental Shares ...................          305,319
   Total Average Shares Outstanding ......       15,364,184        $   0.49
                                                 ----------            ----

Dilution .................................                             1.99%

Net Income ...............................                      $ 7,460,000
                                                                ===========



       Fully Diluted Earnings Per Share Calculations 1996

                                                          Quarterly
                                                   Shares            EPS
                                                   ------            ---
First Quarter

<S>                                              <C>               <C>
Average Shares Outstanding ..............        15,058,865        $   0.50
CSE Incremental Shares ..................           305,249
   Total Average Shares Outstanding .....        15,364,114        $   0.49
                                                 ----------        --------

Dilution ................................                              1.99%

Net Income ..............................                       $ 7,460,000
</TABLE>
                                                                ===========

<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
     This schedule  contains summary  financial  information  extracted from the
Consolidated  Balance Sheets and Consolidated  Statements of Operations found on
pages 2 and 3 of the Company's Form 10-Q for the year-to-date,  and is qualified
in its entirety by reference to such financial statements.
</LEGEND>
<CIK>                           0000882261
<NAME>                          Financial Data Schedule
<MULTIPLIER>                                   1,000
<CURRENCY>                                     0
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>               DEC-31-1996
<PERIOD-START>                  JAN-1-1996
<PERIOD-END>                    MAR-31-1996
<EXCHANGE-RATE>                                1
<CASH>                          20,642
<SECURITIES>                         0
<RECEIVABLES>                   98,187
<ALLOWANCES>                         0
<INVENTORY>                          0
<CURRENT-ASSETS>                     0
<PP&E>                          36,187
<DEPRECIATION>                   1,895
<TOTAL-ASSETS>                 780,771
<CURRENT-LIABILITIES>                0
<BONDS>                              0
                0
                          0
<COMMON>                           163
<OTHER-SE>                           0
<TOTAL-LIABILITY-AND-EQUITY>   780,771
<SALES>                              0
<TOTAL-REVENUES>                68,562
<CGS>                                0
<TOTAL-COSTS>                        0
<OTHER-EXPENSES>                     0
<LOSS-PROVISION>                     0
<INTEREST-EXPENSE>               2,344
<INCOME-PRETAX>                 12,434
<INCOME-TAX>                     4,974
<INCOME-CONTINUING>                  0
<DISCONTINUED>                       0
<EXTRAORDINARY>                      0
<CHANGES>                            0
<NET-INCOME>                     7,460
<EPS-PRIMARY>                      .50
<EPS-DILUTED>                        0
        


</TABLE>


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