CAPITAL ONE FINANCIAL CORP
10-Q, 2000-08-14
PERSONAL CREDIT INSTITUTIONS
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549


                                    FORM 10-Q


(Mark One)
[ X ]    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE
         SECURITIES EXCHANGE ACT OF 1934
         For the quarterly period ended June 30, 2000

                                       OR

[   ]    TRANSITION  REPORT  PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
         EXCHANGE  ACT OF 1934
         For the transition period from _________ to _________.


                         Commission file number 1-13300


                        CAPITAL ONE FINANCIAL CORPORATION
-------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)


     Delaware                                                   54-1719854
--------------------------------------------------------------------------------
(State or other jurisdiction of                             (I.R.S. Employer
incorporation or organization)                              Identification No.)


2980 Fairview Park Drive, Suite 1300, Falls Church, Virginia         22042-4525
--------------------------------------------------------------------------------
(Address of principal executive offices)                             (Zip Code)

                                 (703) 205-1000
--------------------------------------------------------------------------------

              (Registrant's telephone number, including area code)


                                (Not Applicable)
-------------------------------------------------------------------------------
(Former name, former address and former fiscal year, if changed since last
 report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. Yes X No

As of July 31, 2000 there were  196,214,267  shares of the  registrant's  Common
Stock, par value $.01 per share, outstanding.


<PAGE>


                        CAPITAL ONE FINANCIAL CORPORATION
                                    FORM 10-Q

                                      INDEX
--------------------------------------------------------------------------------


                                  June 30, 2000

                                                                            Page

PART I.   FINANCIAL INFORMATION

          Item 1.     Financial Statements (unaudited):
                           Condensed Consolidated Balance Sheets...............3
                           Condensed Consolidated Statements of Income.........4
                           Condensed Consolidated Statements of Changes
                              in Stockholders' Equity..........................5
                           Condensed Consolidated Statements of
                              Cash Flows.......................................6
                           Notes to Condensed Consolidated Financial
                              Statements.......................................7

          Item 2.     Management's Discussion and Analysis of
                           Financial Condition and Results
                           of Operations......................................10

PART II.  OTHER INFORMATION

          Item 6.     Exhibits and Reports on Form 8-K........................28

                      Signatures..............................................28


<PAGE>


Item 1.

CAPITAL ONE FINANCIAL CORPORATION
Condensed Consolidated Balance Sheets
(dollars in thousands, except per share data)(unaudited)
<TABLE>
<CAPTION>
                                                                       June 30           December 31
                                                                         2000                1999
------------------------------------------------------------------ ---------------      --------------
<S>                                                                <C>                <C>
Assets:
Cash and due from banks                                             $      100,999      $      134,065
Federal funds sold and resale agreements                                    10,000
Interest-bearing deposits at other banks                                    78,226             112,432
------------------------------------------------------------------  --------------      --------------
   Cash and cash equivalents                                               189,225             246,497
Securities available for sale                                            1,507,770           1,856,421
Consumer loans                                                          11,382,780           9,913,549
   Less:  Allowance for loan losses                                       (407,000)           (342,000)
------------------------------------------------------------------  --------------      --------------
Net loans                                                               10,975,780           9,571,549
Premises and equipment, net                                                545,262             470,732
Interest receivable                                                         51,799              64,637
Accounts receivable from securitizations                                 1,302,424             661,922
Other                                                                      554,631             464,685
------------------------------------------------------------------  --------------      --------------
   Total assets                                                     $   15,126,891      $   13,336,443
------------------------------------------------------------------  --------------      --------------

Liabilities:
Interest-bearing deposits                                           $    5,288,927      $    3,783,809
Other borrowings                                                         2,773,050           2,780,466
Senior notes                                                             4,176,394           4,180,548
Interest payable                                                            96,493             116,405
Other                                                                    1,146,451             959,608
------------------------------------------------------------------  --------------      --------------
   Total liabilities                                                    13,481,315          11,820,836

Stockholders' Equity:
Preferred stock, par value $.01 per share; authorized
   50,000,000 shares, none issued or outstanding
Common stock, par value $.01 per share; authorized
   1,000,000,000 and 300,000,000 shares, and 199,670,421
   issued as of June 30, 2000 and December 31, 1999, respectively            1,997               1,997
Paid-in capital, net                                                       578,915             613,590
Retained earnings                                                        1,231,193           1,022,296
Cumulative other comprehensive loss                                        (33,823)            (31,262)
   Less: Treasury stock, at cost; 3,649,375 and 2,624,006
         shares as of June 30, 2000 and December 31, 1999,
         respectively                                                     (132,706)            (91,014)
------------------------------------------------------------------  --------------      --------------
   Total stockholders' equity                                            1,645,576           1,515,607
------------------------------------------------------------------    -------------      -------------

   Total liabilities and stockholders' equity                       $   15,126,891      $   13,336,443
------------------------------------------------------------------  --------------      --------------
</TABLE>

See Notes to Condensed Consolidated Financial Statements.

<PAGE>

CAPITAL ONE FINANCIAL CORPORATION
Condensed Consolidated Statements of Income
(in thousands, except per share data) (unaudited)
<TABLE>
<CAPTION>

                                                           Three Months Ended            Six Months Ended
                                                                June 30                      June 30
----------------------------------------------------   ------------------------     --------------------------
                                                           2000          1999          2000             1999
----------------------------------------------------   ----------     ---------     -----------    -----------
<S>                                                    <C>            <C>              <C>             <C>

Interest Income:
Consumer loans, including fees                         $  511,886    $  353,193    $ 1,000,823    $    678,260
Securities available for sale                              22,845        23,522         47,579          49,745
Other                                                       1,776         1,058          3,552           2,839
----------------------------------------------------   ----------    ----------    -----------    ------------
  Total interest income                                   536,507       377,773      1,051,954         730,844

Interest Expense:
Deposits                                                   63,619        26,438        115,739          50,380
Other borrowings                                           46,914        21,196         88,368          46,748
Senior notes                                               62,016        80,654        130,392         153,149
----------------------------------------------------   ----------    ----------    -----------    ------------
  Total interest expense                                  172,549       128,288        334,499         250,277
----------------------------------------------------   ----------    ----------    -----------    ------------
Net interest income                                       363,958       249,485        717,455         480,567
Provision for loan losses                                 151,010        74,301        277,535         148,887
----------------------------------------------------   ----------    ----------    -----------    ------------
Net interest income after provision for loan losses       212,948       175,184        439,920         331,680

Non-Interest Income:
Servicing and securitizations                             282,640       293,606        553,398         565,560
Service charges and other fees                            374,706       244,874        715,938         467,327
Interchange                                                53,461        33,567         96,531          63,786
----------------------------------------------------   ----------    ----------    -----------    ------------
  Total non-interest income                               710,807       572,047      1,365,867       1,096,673

Non-Interest Expense:
Salaries and associate benefits                           236,618       194,461        471,454         373,655
Marketing                                                 211,560       178,242        413,498         354,330
Communications and data processing                         72,933        62,478        143,755         120,550
Supplies and equipment                                     58,167        42,303        110,441          79,007
Occupancy                                                  27,250        16,381         52,542          30,295
Other                                                     135,736       112,272        260,494         196,553
----------------------------------------------------   ----------    ----------    -----------    ------------
  Total non-interest expense                              742,264       606,137      1,452,184       1,154,390
----------------------------------------------------   ----------    ----------    -----------    ------------
Income before income taxes                                181,491       141,094        353,603         273,963
Income taxes                                               68,966        53,616        134,369         104,106
----------------------------------------------------   ----------    ----------    -----------    ------------
Net income                                             $  112,525    $   87,478    $   219,234    $    169,857
----------------------------------------------------   ----------    ----------    -----------    ------------
Basic earnings per share                               $     0.57    $     0.44    $      1.11    $       0.86
----------------------------------------------------   ----------    ----------    -----------    ------------
Diluted earnings per share                             $     0.54    $     0.41    $      1.05    $       0.80
----------------------------------------------------   ----------    ----------    -----------    ------------
Dividends paid per share                               $     0.03    $     0.03    $      0.05    $       0.05
----------------------------------------------------   ----------    ----------    -----------    ------------
</TABLE>

See Notes to Condensed Consolidated Financial Statements.

<PAGE>

CAPITAL ONE FINANCIAL CORPORATION
Condensed Consolidated Statements of Changes in Stockholders' Equity
(dollars in thousands, except per share data) (unaudited)
<TABLE>
<CAPTION>

                                                                                           Cumulative
                                                                                              Other                       Total
                                                Common Stock      Paid-In      Retained   Comprehensive   Treasury    Stockholders'
                                              Shares    Amount  Capital, Net   Earnings   Income (Loss)     Stock        Equity
------------------------------------------- ----------- ------  -----------  -----------  ------------   ---------    -------------
<S>                                        <C>          <C>      <C>         <C>         <C>            <C>          <C>

Balance, December 31, 1998                  199,670,376 $1,997   $  598,167   $  679,838  $   60,655     $ (70,251)   $   1,270,406

Comprehensive income:
  Net income                                                                     169,857                                    169,857
  Other comprehensive income, net of income tax:
   Unrealized losses on securities, net of income
    tax benefit of $31,048                                                                   (50,657)                       (50,657)
   Foreign currency translation adjustments                                                    2,720                          2,720
                                                                                          ----------                   ------------
  Other comprehensive income                                                                 (47,937)                       (47,937)
                                                                                                                       ------------
Comprehensive income                                                                                                        121,920
Cash dividends - $.0533 per share                                                (10,328)                                   (10,328)
Purchases of treasury stock                                                                                (53,410)         (53,410)
Issuances of common stock                            45               1,311           20                     2,002            3,333
Exercise of stock options                                           (21,215)                                43,697           22,482
Common stock issuable under incentive plan                           46,372                                                  46,372
Other items, net                                                      2,161                                                   2,161
------------------------------------------  ----------- ------   ----------   ----------  ----------     ---------    -------------
Balance, June 30, 1999                      199,670,421 $1,997   $  626,796   $  839,387  $   12,718     $ (77,962)   $   1,402,936
-----------------------------------------   ----------- ------   ----------   ----------  ----------     ---------    -------------

Balance, December 31, 1999                  199,670,421 $1,997   $  613,590   $1,022,296   $(31,262)     $ (91,014)   $   1,515,607

Comprehensive income:
  Net income                                                                     219,234                                    219,234
  Other comprehensive income, net of income tax:
   Unrealized losses on securities, net of income
    tax benefit of $981                                                                       (1,601)                        (1,601)
   Foreign currency translation adjustments                                                     (960)                          (960)
                                                                                          ----------                  -------------
  Other comprehensive income                                                                  (2,561)                        (2,561)
                                                                                                                      -------------
Comprehensive income                                                                                                        216,673
Cash dividends - $.0533 per share                                                (10,337)                                   (10,337)
Purchases of treasury stock                                                                                (99,486)         (99,486)
Issuances of common stock                                            (1,299)                                 9,347            8,048
Exercise of stock options                                           (41,245)                                48,447            7,202
Common stock issuable under incentive plan                            5,083                                                   5,083
Other items, net                                                      2,786                                                   2,786
-----------------------------------------   ----------- ------   ----------   ----------  ----------     ---------   --------------
Balance, June 30, 2000                      199,670,421 $1,997  $   578,915   $1,231,193  $  (33,823)    $(132,706)  $    1,645,576
----------------------------------------    ----------- ------   ----------   ----------  ----------     ---------   --------------
</TABLE>

See Notes to Condensed Consolidated Financial Statements.

<PAGE>

CAPITAL ONE FINANCIAL CORPORATION
Condensed Consolidated Statements of Cash Flows
(in thousands) (unaudited)
<TABLE>
<CAPTION>

                                                                       Six Months Ended
                                                                            June 30
------------------------------------------------------------  --------------------------------
                                                                   2000              1999
------------------------------------------------------------  -------------    ---------------
<S>                                                           <C>              <C>

Operating Activities:
Net income                                                    $     219,234     $     169,857
Adjustments to reconcile net income to cash
   provided by operating activities:
     Provision for loan losses                                      277,535           148,887
     Depreciation and amortization, net                              55,843            76,294
     Stock compensation plans                                         5,083            46,372
     Decrease (increase) in interest receivable                      12,838            (7,941)
     Increase in accounts receivable from   securitizations        (642,973)         (102,057)
     Increase in other assets                                       (96,846)         (120,326)
     (Decrease) increase in interest payable                        (19,912)            9,513
     Increase in other liabilities                                  186,843            91,619
------------------------------------------------------------  -------------     -------------
       Net cash (used in) provided by operating activities           (2,355)          312,218
------------------------------------------------------------  -------------     -------------

Investing Activities:
Purchases of securities available for sale                         (150,062)         (455,572)
Proceeds from maturities of securities available for sale            66,423           141,207
Proceeds from sales of securities available for sale                432,046           462,071
Proceeds from securitization of consumer loans                      616,511         1,225,043
Net increase in consumer loans                                   (2,412,433)       (2,676,109)
Recoveries of loans previously charged off                          106,811            55,967
Additions of premises and equipment, net                           (115,079)         (157,732)
------------------------------------------------------------  -------------     -------------
       Net cash used in investing activities                     (1,455,783)       (1,405,125)
------------------------------------------------------------  -------------     -------------

Financing Activities:
Net increase in interest-bearing deposits                         1,505,118           414,954
Net decrease in other borrowings                                     (7,416)         (287,905)
Issuances of senior notes                                           994,176         1,120,059
Payments of senior notes                                           (998,638)         (320,000)
Dividends paid                                                      (10,337)          (10,328)
Purchases of treasury stock                                         (99,486)          (53,410)
Net proceeds from issuances of common stock                          10,247             5,086
Proceeds from exercise of stock options                               7,202            22,482
------------------------------------------------------------  -------------     -------------
       Net cash provided by financing activities                  1,400,866           890,938
------------------------------------------------------------  -------------     -------------
Decrease in cash and cash equivalents                               (57,272)         (201,969)
Cash and cash equivalents at beginning of period                    246,497           300,167
------------------------------------------------------------  -------------     -------------
Cash and cash equivalents at end of period                    $     189,225     $      98,198
------------------------------------------------------------  -------------     -------------
</TABLE>

See Notes to Condensed Consolidated Financial Statements.

<PAGE>

CAPITAL ONE FINANCIAL CORPORATION
Notes to Condensed Consolidated Financial Statements
June 30, 2000
(in thousands, except per share data) (unaudited)

Note A:  Basis of Presentation

         The consolidated  financial  statements include the accounts of Capital
One  Financial  Corporation  (the  "Corporation")  and  its  subsidiaries.   The
Corporation  is a holding  company  whose  subsidiaries  provide  a  variety  of
products and services to consumers.  The principal  subsidiaries are Capital One
Bank (the "Bank"),  which offers credit card products,  and Capital One,  F.S.B.
(the "Savings Bank"), which offers consumer lending (including credit cards) and
deposit products. The Corporation and its subsidiaries are collectively referred
to as the "Company."

         The accompanying  unaudited condensed consolidated financial statements
have been prepared in accordance with generally accepted  accounting  principles
("GAAP") for interim  financial  information  and with the  instructions to Form
10-Q and Article 10 of Regulation S-X.  Accordingly,  they do not include all of
the  information  and  footnotes  required  by GAAP  for  complete  consolidated
financial statements. In the opinion of management,  all adjustments (consisting
of normal recurring accruals)  considered necessary for a fair presentation have
been included.  The preparation of financial  statements in conformity with GAAP
requires  management to make estimates and  assumptions  that affect the amounts
reported in the financial  statements  and  accompanying  notes.  Actual results
could  differ  from these  estimates.  Operating  results  for the three and six
months ended June 30, 2000 are not necessarily indicative of the results for the
year  ending  December  31,  2000.  The  notes  to  the  consolidated  financial
statements  contained  in the  Annual  Report  on Form  10-K for the year  ended
December  31,  1999  should  be  read  in  conjunction   with  these   condensed
consolidated  financial  statements.  All significant  intercompany balances and
transactions  have been  eliminated.  Certain  prior  period  amounts  have been
reclassified to conform to the 2000 presentation.

Note B:  Significant Accounting Policies

Cash and Cash Equivalents

         Cash paid for  interest for the six months ended June 30, 2000 and 1999
was $354,411 and $237,337,  respectively. Cash paid for income taxes for the six
months ended June 30, 2000 and 1999 was $152,500 and $136,510, respectively.

Note C:  Recent Accounting Pronouncement

         In June 2000, the Financial  Accounting Standards Board ("FASB") issued
Statement of Financial  Accounting  Standards ("SFAS") No. 138,  "Accounting for
Certain Derivative  Instruments and Certain Hedging Activities - an amendment of
FASB Statement No. 133". In June 1999, the FASB issued SFAS No. 137, "Accounting
for Derivative  Instruments  and Hedging  Activities - Deferral of the Effective
Date of FASB  Statement  No. 133".  SFAS No. 138,  SFAS No. 137 and SFAS No. 133
(all together  "SFAS 133 as amended")  will require the Company to recognize all
derivatives on the balance sheet at fair value.  Derivatives that are not hedges
must be adjusted to fair value through  earnings.  If the derivative is a hedge,
depending on the nature of the hedge,  changes in the fair value of  derivatives
will  either be offset  against  the change in fair value of the hedged  assets,
liabilities  or  firm  commitments  through  earnings  or  recognized  in  other
comprehensive  income  until the hedged  item is  recognized  in  earnings.  The
ineffective  portion of a derivative's  change in fair value will be immediately
recognized in earnings. SFAS 133 as amended is effective for all fiscal quarters
of all fiscal years  beginning  after June 15, 2000. The adoption of SFAS 133 as
amended is not  expected to have a material  effect on the  Company's  financial
position or results of operations.

Note D:  Borrowings

         In June 2000,  the Bank entered into a Senior and  Subordinated  Global
Bank Note  Program,  from  which it may  issue and sell up to a maximum  of U.S.
$5,000,000  aggregate  principal  amount  (or the  equivalent  thereof  in other
currencies) of senior global bank notes and subordinated  global bank notes with
maturities  from 30 days to 30 years.  This  Global  Bank Note  Program  must be
renewed  annually.  As of June 30,  2000,  the Bank had issued  and  outstanding
$200,000 in floating  rate and  $800,000 in fixed rate senior  global bank notes
with maturities of three and five years, respectively.

Note E:  Comprehensive Income

         Comprehensive  income for the three months ended June 30, 2000 and 1999
was as follows:
                                        Three Months Ended
                                              June 30
----------------------------   -------------------------------------
                                     2000                  1999
----------------------------   ----------------     ----------------
Comprehensive Income:
Net income                     $        112,525     $         87,478
Other comprehensive income               (2,021)              (9,836)
----------------------------   ----------------     ----------------
Total comprehensive income     $        110,504     $         77,642
----------------------------   ----------------     ----------------

Note F:  Associate Stock Plan

         In May 2000, the Company's Board of Directors  approved a stock options
grant to certain members of the Company's management. This grant was composed of
1,690,380  options to all  managers,  excluding the  Company's  Chief  Executive
Officer and Chief  Operating  Officer,  at the fair market  value on the date of
grant. All options under this grant will vest ratably over three years.

Note G:  Earnings Per Share

         Basic  earnings  per share is based on the weighted  average  number of
common shares  outstanding,  excluding any dilutive effects of options.  Diluted
earnings per share is based on the weighted  average number of common and common
equivalent  shares,   dilutive  stock  options  or  other  dilutive   securities
outstanding during the year.

         The  following  table sets forth the  computation  of basic and diluted
earnings per share:
<TABLE>
<CAPTION>

                                                        Three Months Ended           Six Months Ended
                                                             June 30                      June 30
------------------------------------------------    ------------------------    -------------------------
(shares in thousands)                                   2000          1999          2000          1999
------------------------------------------------    ----------    ----------    -----------   -----------
<S>                                                <C>            <C>          <C>          <C>

Numerator:
Net income                                          $  112,525    $   87,478    $  219,234    $   169,857
Denominator:
Denominator for basic earnings per share -
    Weighted-average shares                            196,012       197,642       196,328        197,632

Effect of dilutive securities:
    Stock options                                       12,621        13,857        12,343         13,495

Denominator for diluted earnings per share -
    Adjusted weighted-average shares                   208,633       211,499       208,671        211,127
------------------------------------------------    ----------    ----------    ----------    -----------
Basic earnings per share                            $     0.57    $     0.44    $     1.11    $      0.86
------------------------------------------------    ----------    ----------    ----------    -----------
Diluted earnings per share                          $     0.54    $     0.41    $     1.05    $      0.80
------------------------------------------------    ----------    ----------    ----------    -----------
</TABLE>

Note H:  Commitments and Contingencies

         In connection with the transfer of  substantially  all of Signet Bank's
credit  card  business to the Bank in  November  1994,  the Company and the Bank
agreed to  indemnify  Signet  Bank  (which was  acquired  by First Union Bank on
November 30, 1997) for certain  liabilities  incurred in litigation arising from
that business, which may include liabilities,  if any, incurred in the purported
class action case described below.

         During  1995,  the Company and the Bank became  involved in a purported
class action suit relating to certain collection  practices engaged in by Signet
Bank and,  subsequently,  by the Bank.  The  complaint in this case alleges that
Signet Bank and/or the Bank violated a variety of California  state statutes and
constitutional  and common law duties by filing collection  lawsuits,  obtaining
judgements  and pursuing  garnishment  proceedings  in the Virginia state courts
against defaulted credit card customers who were not residents of Virginia. This
case was filed in the  Superior  Court of  California  in the County of Alameda,
Southern Division, on behalf of a class of California  residents.  The complaint
in this case seeks unspecified statutory damages, compensatory damages, punitive
damages,  restitution,  attorneys'  fees and costs,  a permanent  injunction and
other equitable relief.

         In early 1997, the California  court entered  judgement in favor of the
Bank on all of the plaintiffs' claims. The plaintiffs appealed the ruling to the
California Court of Appeals First Appellate  District Division 4. In early 1999,
the Court of Appeals  affirmed the trial court's  ruling in favor of the Bank on
six  counts,  but  reversed  the  trial  court's  ruling  on two  counts  of the
plaintiffs' complaint. The California Supreme Court rejected the Bank's Petition
for Review of the  remaining two counts and remitted them to the trial court for
further  proceedings.  In August 1999, the trial court denied without  prejudice
plaintiffs'  motion to certify a class on the one remaining common law claim. In
November  1999,  the United  States  Supreme  Court  denied  the Bank's  writ of
certiorari on the remaining two counts,  declining to exercise its discretionary
power to review these issues.

         Subsequently, the Bank moved for summary judgement on the two remaining
counts and for a ruling  that a class  cannot be  certified  in this  case.  The
motion for summary  judgement  was granted in favor of the Bank on both  counts,
but the plaintiffs were granted leave to amend the complaint.

         Because no specific  measure of damages is demanded in the complaint of
the California  case and the trial court entered  judgement in favor of the Bank
before the parties completed any significant  discovery,  an informed assessment
of the  ultimate  outcome of this case  cannot be made at this time.  Management
believes,  however,  that there are  meritorious  defenses  to this  lawsuit and
intends to defend it vigorously.

         The Company is commonly subject to various other pending and threatened
legal actions arising from the conduct of its normal business activities. In the
opinion of management,  the ultimate aggregate liability, if any, arising out of
any pending or threatened  action will not have a material adverse effect on the
consolidated  financial  condition of the Company. At the present time, however,
management is not in a position to determine  whether the  resolution of pending
or threatened litigation will have a material effect on the Company's results of
operations in any future reporting period.

<PAGE>

Item 2.

CAPITAL ONE FINANCIAL CORPORATION
Management's Discussion and Analysis of Financial Condition and Results of
Operations

Introduction

         Capital One  Financial  Corporation  (the  "Corporation")  is a holding
company  whose  subsidiaries  provide a variety  of  products  and  services  to
consumers  using  its   Information-Based   Strategy   ("IBS").   The  principal
subsidiaries  are  Capital  One Bank (the  "Bank"),  which  offers  credit  card
products,  and Capital One, F.S.B.  (the "Savings Bank"),  which offers consumer
lending products (including credit cards) and deposit products.  The Corporation
and its subsidiaries  are collectively  referred to as the "Company." As of June
30, 2000,  the Company had 27.1 million  customers  and $21.9 billion in managed
consumer loans  outstanding  and was one of the largest  providers of MasterCard
and Visa credit cards in the world.  The Company's  profitability is affected by
the net  interest  income and  non-interest  income  earned on  earning  assets,
consumer usage  patterns,  credit  quality,  the level of marketing  expense and
operating efficiency.

Earnings Summary

         Net income for the three months ended June 30, 2000 of $112.5  million,
or $.54 per share,  compares to net income of $87.5 million,  or $.41 per share,
for the same period in 1999. The increase in net income is primarily a result of
an  increase  in asset and  account  volumes  and  rates.  Net  interest  income
increased $114.5 million, or 46%, as the net interest margin increased to 12.45%
from 10.80% and average earning assets  increased by 27%. The provision for loan
losses increased $76.7 million, or 103%, and average reported loans increased by
35%. Non-interest income increased $138.8 million, or 24%, primarily as a result
of an increase in average  accounts of 40% and an increase in the  frequency  of
certain  fees  charged  due to  increased  purchase  volume.  Marketing  expense
increased $33.3 million,  or 19%, to $211.6 million as the Company  continues to
invest in new product  opportunities.  Salaries and associate  benefits  expense
increased  $42.2  million,  or 22%. The $60.6 million,  or 26%,  increase in all
other  non-interest  expenses as well as the increase in salaries and  associate
benefits expense primarily reflected increased staff, the cost of operations and
the building of  infrastructure to manage the growth in accounts and new product
opportunities.  Each  component  is discussed  in further  detail in  subsequent
sections of this analysis.

         Net income for the six months  ended June 30, 2000 was $219.2  million,
or $1.05 per share,  compared to $169.9 million, or $.80 per share, for the same
period  in  1999.  This 29%  increase  in net  income  primarily  reflected  the
increases  in asset  and  account  volumes  accompanied  by an  increase  in net
interest  margin as  discussed  above.  Each  component  is discussed in further
detail in subsequent sections of this analysis.

Managed Consumer Loan Portfolio

         The Company  analyzes its financial  performance on a managed  consumer
loan portfolio basis.  Managed consumer loan adds back the effect of off-balance
sheet consumer loans. The Company also evaluates its interest rate exposure on a
managed portfolio basis.

         The Company's  managed consumer loan portfolio is comprised of reported
and off-balance  sheet loans.  Off-balance sheet loans are those which have been
securitized and accounted for as sales in accordance with Statement of Financial
Accounting  Standards ("SFAS") No. 125,  "Accounting for Transfers and Servicing
of Financial Assets and Extinguishment of Liabilities" ("SFAS 125"), and are not
assets of the  Company.  Therefore,  those  loans  are not shown on the  balance
sheet.

         Table 1 summarizes the Company's managed consumer loan portfolio.

------------------------------------------------------------------------------
                  Table 1 - Managed Consumer Loan Portfolio
------------------------------------------------------------------------------
                                                       Three Months Ended
                                                           June 30
----------------------------------------------  ------------------------------
(in thousands)                                      2000              1999
----------------------------------------------  -------------   --------------

Period-End Balances:
Reported consumer loans                         $  11,382,780   $    7,426,974
Off-balance sheet consumer loans                   10,499,775       10,433,163
----------------------------------------------  -------------   --------------
Total managed consumer loan portfolio           $  21,882,555   $   17,860,137
----------------------------------------------  -------------   --------------

Average Balances:
Reported consumer loans                         $  10,028,330   $    7,406,257
Off-balance sheet consumer loans                   10,886,795       10,191,314
----------------------------------------------  -------------   --------------
Total average managed consumer loan portfolio   $  20,915,125   $   17,597,571
----------------------------------------------  -------------   --------------

                                                       Six Months Ended
                                                            June 30
----------------------------------------------  ------------------------------
(in thousands)                                      2000              1999
----------------------------------------------  -------------   --------------

Average Balances:
Reported consumer loans                         $   9,866,632   $    7,120,578
Off-balance sheet consumer loans                   10,681,618       10,396,421
----------------------------------------------  -------------   --------------
Total average managed consumer loan portfolio   $  20,548,250   $   17,516,999
----------------------------------------------  -------------   --------------

         Since  1990,  the  Company  has  actively   engaged  in  consumer  loan
securitization transactions. Securitization involves the transfer by the Company
of a  pool  of  loan  receivables  to an  entity  created  for  securitizations,
generally a trust or other special  purpose  entity ("the  trusts").  The credit
quality of the receivables is supported by credit enhancements,  which may be in
various  forms  including  a letter of credit,  a cash  collateral  guaranty  or
account, or a subordinated interest in the receivables in the pool. Certificates
representing  undivided  ownership  interests in the receivables are sold to the
public  through an  underwritten  offering  or to private  investors  in private
placement  transactions.  The Company  receives  the  proceeds of the sale.  The
Company  retains an interest in the trusts  ("seller's  interest")  equal to the
amount of the  receivables  transferred  to the trust in excess of the principal
balance of the certificates.  The Company's interest in the trusts varies as the
amount of the excess  receivables in the trusts fluctuates as the accountholders
make  principal  payments  and incur new charges on the selected  accounts.  The
securitization  generally results in the removal of the receivables,  other than
the seller's  interest,  from the  Company's  balance  sheet for  financial  and
regulatory accounting purposes.

         The  Company's  relationship  with its customers is not affected by the
securitization.  The Company  acts as a servicing  agent and  receives a fee for
doing so.

         Collections  received  from  securitized  receivables  are  used to pay
interest to  certificateholders,  servicing and other fees, and are available to
absorb the  investors'  share of credit losses.  Amounts  collected in excess of
that needed to pay the above  amounts are remitted to the Company,  as described
in Servicing and Securitizations Income.

         Certificateholders   in  the  Company's   securitization   program  are
generally entitled to receive principal payments either through monthly payments
during an amortization  period or in one lump sum after an accumulation  period.
Amortization  may  begin  sooner  in  certain  circumstances,  including  if the
annualized portfolio yield (consisting,  generally,  of interest and fees) for a
three-month  period  drops  below the sum of the  certificate  rate  payable  to
investors, loan servicing fees and net credit losses during the period.

         Prior to the commencement of the  amortization or accumulation  period,
all principal payments received on the trusts' receivables are reinvested in new
receivables  to  maintain  the  principal  balance of  certificates.  During the
amortization  period,  the investors' share of principal payments is paid to the
certificateholders  until they are paid in full. During the accumulation period,
the  investors'  share of  principal  payments is paid into a principal  funding
account  designed to accumulate  amounts so that the certificates can be paid in
full on the expected final payment date.

         Table 2 indicates  the impact of the consumer loan  securitizations  on
average  earning  assets,  net  interest  margin and loan yield for the  periods
presented. The Company intends to continue to securitize consumer loans.
<TABLE>
<CAPTION>

----------------------------------------------------------------------------------------------
                                 Table 2 - OPERATING DATA AND RATIOS
----------------------------------------------------------------------------------------------
                                    Three Months Ended                 Six Months Ended
                                          June 30                          June 30
--------------------------  --------------------------------   -------------------------------
 (dollars in thousands)           2000             1999             2000             1999
--------------------------  --------------     -------------   --------------   --------------
<S>                        <C>                <C>             <C>              <C>

Reported:
 Average earning assets     $   11,694,459     $   9,237,115   $   11,626,081   $    9,061,481
 Net interest margin(1)              12.45%            10.80%           12.34%           10.61%
 Loan yield                          20.42             19.08            20.29            19.05
--------------------------  --------------     -------------   --------------   --------------

Managed:
 Average earning assets     $   22,581,254     $  19,428,429   $   22,307,699   $   19,457,902
 Net interest margin(1)              10.88%            10.85%           11.06%           10.70%
 Loan yield                          17.94             17.43            18.00            17.27
--------------------------  --------------     -------------   --------------   --------------
</TABLE>

(1)  Net  interest  margin is equal to net  interest  income  divided by average
     earning assets.

Risk Adjusted Revenue and Margin

         The  Company's  products are designed  with the objective of maximizing
revenue for the level of risk  undertaken.  Management  believes that comparable
measures for external  analysis are the risk adjusted  revenue and risk adjusted
margin of the  managed  portfolio.  Risk  adjusted  revenue  is  defined  as net
interest  income and  non-interest  income less net  charge-offs.  Risk adjusted
margin measures risk adjusted revenue as a percentage of average earning assets.
It considers not only the loan yield and net interest  margin,  but also the fee
income   associated   with  these  products.   By  deducting  net   charge-offs,
consideration is given to the risk inherent in these differing products.

         The Company markets its card products to specific consumer populations.
The terms of each card  product  are  actively  managed in an effort to maximize
return at the consumer  level,  reflecting the risk and expected  performance of
the account.  For example,  card product terms typically  include the ability to
reprice  individual  accounts  upwards  or  downwards  based  on the  consumer's
performance.  In addition, since 1998, the Company has aggressively marketed low
non-introductory  rate  cards to  consumers  with the  best  established  credit
profiles to take advantage of the favorable risk return  characteristics of this
consumer type.  Industry  competitors have continuously  solicited the Company's
customers  with  similar  interest  rate  strategies.  Management  believes  the
competition  has put,  and will  continue  to put,  additional  pressure  on the
Company's pricing strategies.

         By applying its IBS and in response to dynamic  competitive  pressures,
the Company also targets a significant  amount of its marketing expense to other
credit card product  opportunities.  Examples of such products  include  secured
cards and other  customized  card  products  including  affinity and  co-branded
cards,  student  cards and other  cards  targeted  to certain  markets  that are
underserved  by  the  Company's  competitors.  These  products  do  not  have  a
significant,  immediate  impact on managed loan balances;  rather they typically
consist of lower credit limit  accounts and balances  that build over time.  The
terms of these  customized card products tend to include annual  membership fees
and higher annual  finance charge rates.  The profile of the consumers  targeted
for these  products,  in some cases,  may also tend to result in higher  account
delinquency  rates and  consequently  higher  past-due and  overlimit  fees as a
percentage of loan receivables  outstanding than the low  non-introductory  rate
products.

         Table 3 provides  income  statement  data and ratios for the  Company's
managed  consumer loan  portfolio.  The causes of increases and decreases in the
various  components of risk adjusted  revenue are discussed in further detail in
subsequent sections of this analysis.
<TABLE>
<CAPTION>

-----------------------------------------------------------------------------------------
                     Table 3 - Managed risk adjusted revenue
-----------------------------------------------------------------------------------------
                                    Three Months Ended              Six Months Ended
                                          June 30                       June 30
------------------------------  -------------------------   -----------------------------
(dollars in thousands)              2000         1999            2000           1999
------------------------------  -----------   -----------   -------------   -------------
<S>                             <C>           <C>           <C>             <C>
Managed Income Statement:
Net interest income             $   614,352   $   527,099   $   1,233,206   $   1,041,037
Non-interest income                 554,425       398,477       1,043,722         756,124
Net charge-offs                    (207,643)     (164,004)       (402,919)       (335,133)
------------------------------  -----------   -----------   -------------   -------------
   Risk adjusted revenue        $   961,134   $   761,572   $   1,874,009   $   1,462,028
------------------------------  -----------   -----------   -------------   -------------

Ratios(1):
Net interest margin                   10.88%        10.85%          11.06%          10.70%
Non-interest income                    9.82          8.20            9.36            7.77
Net charge-offs                       (3.67)        (3.37)          (3.62)          (3.44)
------------------------------  -----------   -----------   -------------   -------------
   Risk adjusted margin               17.03%        15.68%          16.80%          15.03%
------------------------------  -----------   -----------   -------------   -------------
</TABLE>

(1)  As a percentage of average managed earning assets.


Net Interest Income

         Net  interest  income is  interest  and  past-due  fees earned from the
Company's  consumer  loans and securities  less interest  expense on borrowings,
which includes  interest-bearing  deposits, other borrowings and borrowings from
senior notes.

         Reported net  interest  income for the three months ended June 30, 2000
was $364.0 million,  compared to $249.5 million for the same period in the prior
year,  representing  an increase of $114.5  million,  or 46%. For the six months
ended June 30, 2000, net interest  income was $717.5 million  compared to $480.6
million for the same period in 1999, representing an increase of $236.9 million,
or 49%. Net interest margin increased 165 and 173 basis points for the three and
six months  ended June 30, 2000,  respectively,  compared to the same periods in
the prior year.  These increases were primarily a result of the increases in the
yield on earning assets of 199 and 197 basis points for the three and six months
ended June 30,  2000,  respectively,  to 18.35%  from  16.36% and to 18.10% from
16.13% as compared to the same  periods in the prior year.  The  increase in the
yield on earning assets was primarily attributable to an increase in the average
balance  in the  consumer  loan  portfolio  of 35% and 39% for the three and six
months ended June 30, 2000, respectively, as well as an increase in the yield on
those consumer  loans.  The yield on consumer loans  increased 134 and 124 basis
points, respectively,  as a result of a slight shift in the mix of the portfolio
to higher  yielding  assets and an increase in the  frequency  of past-due  fees
charged as compared to the same periods in the prior year.

         Managed net interest income increased $87.3 million and $192.2 million,
or 17% and 18%, for the three and six months ended June 30, 2000,  respectively,
compared to the same  periods in the prior year.  The  increases  in managed net
interest  income were the result of a 16% and 15%  increase  in managed  average
earning  assets and the managed net  interest  margin  increasing 3 and 36 basis
points to 10.88% and 11.06%  for the three and six months  ended June 30,  2000,
respectively.  The increases in managed net interest margin principally  reflect
the  increases in average  earning  asset  composition  and earning asset yields
discussed above.

         Table 4  provides  average  balance  sheet  data,  an  analysis  of net
interest  income,  net  interest  spread  (the  difference  between the yield on
earning assets and the cost of  interest-bearing  liabilities)  and net interest
margin for the three and six months ended June 30, 2000 and 1999.
<TABLE>
<CAPTION>

------------------------------------------------------------------------------------------------------------
                       Table 4 - STATEMENTS OF AVERAGE BALANCES, INCOME AND EXPENSE, YIELDS AND RATES
------------------------------------------------------------------------------------------------------------
                                                         Three Months Ended June 30
                                ----------------------------------------------------------------------------
                                                  2000                                   1999
                                -------------------------------------  -------------------------------------
                                   Average       Income/     Yield/       Average       Income/      Yield/
(dollars in thousands)             Balance       Expense      Rate        Balance       Expense       Rate
------------------------------- -------------  ----------  ---------   -----------    ---------    ---------
Assets:
Earning assets
<S>                             <C>            <C>          <C>       <C>           <C>           <C>

   Consumer loans(1)             $ 10,028,330  $  511,886    20.42%    $ 7,406,257   $  353,193    19.08%
   Securities available for
     sale                           1,519,369      22,845     6.01       1,673,433       23,522     5.62
   Other                              146,760       1,776     4.84         157,425        1,058     2.69
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
Total earning assets               11,694,459  $  536,507    18.35%      9,237,115   $  377,773    16.36%
Cash and due from banks                91,330                               16,961
Allowance for loan losses            (377,833)                            (253,500)
Premises and equipment, net           537,187                              320,661
Other                               1,751,490                            1,324,335
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
  Total assets                   $ 13,696,633                          $10,645,572
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
Liabilities and Equity:
Interest-bearing liabilities
   Deposits                      $  4,495,242  $   63,619     5.66%    $ 2,270,769   $   26,438     4.66%
   Other borrowings                 2,687,569      46,914     6.98       1,599,977       21,196     5.30
   Senior notes                     3,659,603      62,016     6.78       4,620,921       80,654     6.98
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
Total interest-bearing
  liabilities                      10,842,414  $  172,549     6.37%      8,491,667   $  128,288     6.04%
Other                               1,227,904                              780,168
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
   Total liabilities               12,070,318                            9,271,835
Equity                              1,626,315                            1,373,737
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
   Total liabilities and equity  $ 13,696,633                          $10,645,572
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
Net interest spread                                          11.98%                                10.32%
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
Interest income to
  average earning assets                                     18.35%                                16.36%
Interest expense to
  average earning assets                                      5.90                                  5.56
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
Net interest margin                                          12.45%                                10.80%
-------------------------------  ------------  ----------   ------     -----------   ----------   ------
</TABLE>

(1)  Interest income includes  past-due fees on loans of approximately  $184,589
     and   $111,913  for  the  three  months  ended  June  30,  2000  and  1999,
     respectively.

<PAGE>
<TABLE>
<CAPTION>

                                                                  Six Months Ended June 30
------------------------------------- ------------------------------------------------------------------------------
                                                        2000                                    1999
------------------------------------- -------------------------------------   --------------------------------------
                                         Average       Income/       Yield/       Average        Income/     Yield/
(dollars in thousands)                   Balance       Expense        Rate        Balance        Expense      Rate
------------------------------------- ------------- ------------- ---------   --------------- ------------   -------
<S>                                   <C>           <C>             <C>      <C>             <C>            <C>

Assets:
Earning assets
   Consumer loans(1)                  $   9,866,632 $  1,000,823    20.29%    $    7,120,578  $    678,260   19.05%
   Securities available for
      sale                                1,600,453       47,579     5.95          1,774,473        49,745    5.61
   Other                                    158,996        3,552     4.47            166,430         2,839    3.41
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
Total earning assets                     11,626,081 $  1,051,954    18.10%         9,061,481  $    730,844   16.13%
Cash and due from banks                      91,146                                   10,512
Allowance for loan losses                  (367,833)                                (246,417)
Premises and equipment, net                 516,894                                  297,168
 Other                                    1,494,304                                1,276,324
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
  Total assets                        $  13,360,592                           $   10,399,068
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
Liabilities and Equity:
Interest-bearing liabilities
   Deposits                           $   4,194,746 $    115,739    5.52%    $      2,186,397 $     50,380    4.61%
   Other borrowings                       2,596,147       88,368    6.81            1,688,486       46,748    5.54
   Senior notes                           3,839,544      130,392    6.79            4,406,571      153,149    6.95
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
Total interest-bearing liabilities       10,630,437 $    334,499    6.29%           8,281,454 $    250,277    6.04%
Other                                     1,133,546                                  779,782
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
  Total liabilities                      11,763,983                                9,061,236
Equity                                    1,596,609                                1,337,832
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
  Total liabilities and equity        $  13,360,592                           $   10,399,068
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
Net interest spread                                                 11.81%                                   10.09%
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
Interest income to
   average earning assets                                           18.10%                                   16.13%
Interest expense to
   average earning assets                                            5.76                                     5.52
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
Net interest margin                                                 12.34%                                   10.61%
------------------------------------- ------------- ------------- ---------   --------------- ------------  --------
</TABLE>

(1)  Interest income includes  past-due fees on loans of approximately  $347,364
     and $219,061 for the six months ended June 30, 2000 and 1999, respectively.

<PAGE>

Interest Variance Analysis

         Net interest income is affected by changes in the average interest rate
earned on earning assets and the average interest rate paid on  interest-bearing
liabilities.  In  addition,  net  interest  income is affected by changes in the
volume of earning assets and  interest-bearing  liabilities.  Table 5 sets forth
the dollar amount of the increases  (decreases) in interest  income and interest
expense   resulting   from   changes  in  the  volume  of  earning   assets  and
interest-bearing liabilities and from changes in yields and rates.
<TABLE>
<CAPTION>

-----------------------------------------------------------------------------------------------------------------------
                                       Table 5 - INTEREST VARIANCE ANALYSIS
-----------------------------------------------------------------------------------------------------------------------
                                              Three Months Ended                         Six Months Ended
                                            June 30, 2000 vs 1999                      June 30, 2000 vs 1999
---------------------------------- -----------------------------------------  -----------------------------------------
                                     Increase         Change due to(1)         Increase          Change due to(1)
(in thousands)                      (Decrease)     Volume      Yield/Rate     (Decrease)       Volume      Yield/Rate
---------------------------------- -------------  -----------  -------------  -------------  ------------  ------------
<S>                                <C>           <C>           <C>           <C>            <C>           <C>
Interest Income:
Consumer loans                      $    158,693  $   132,382  $      26,311  $     322,563  $    276,101  $     46,462
Securities available for sale               (677)      (7,850)         7,137         (2,166)       (8,782)        6,616
Other                                        718         (473)         1,191            713          (353)        1,066
----------------------------------  ------------  -----------  -------------  -------------  ------------  ------------
Total interest income                    158,734      108,893         49,841        321,110       224,465        96,645

Interest Expense:
Deposits                                  37,181       30,475          6,706         65,359        53,797        11,562
Other borrowings                          25,718       17,527          8,191         41,620        29,171        12,449
Senior notes                             (18,638)     (16,351)        (2,287)       (22,757)      (19,324)       (3,433)
----------------------------------  ------------  -----------  -------------  -------------  ------------  ------------
Total interest expense                    44,261       37,104          7,157         84,222        75,543        10,679
----------------------------------  ------------  -----------  -------------  -------------  ------------  ------------
Net interest income(1)              $    114,473  $    72,797  $      41,676  $     236,888  $    150,112  $     86,776
------------------------------------------------  -----------  -------------  -------------  ------------  ------------
</TABLE>

(1)  The change in interest  due to both volume and rates has been  allocated in
     proportion to the relationship of the absolute dollar amounts of the change
     in each. The changes in income and expense are calculated independently for
     each line in the table.  The totals for the volume and  yield/rate  columns
     are not the sum of the individual lines.

Servicing and Securitizations Income

         Servicing and securitization  income represents  servicing fees, excess
spread and other  fees  relating  to  consumer  loan  receivables  sold  through
securitization transactions,  as well as gains and losses recognized as a result
of  the  securitization  transactions.   Servicing  and  securitizations  income
decreased $11.0 million, or 4% to $282.6 million for the three months ended June
30, 2000,  from $293.6  million in the same period in the prior year.  Servicing
and securitizations  income decreased $12.2 million, or 2% to $553.4 million for
the six months  ended June 30, 2000,  from $565.6  million in the same period in
the prior year.  These  decreases were primarily due to the increase in interest
expense as a result of increased interest rates, as well as a slight increase in
the average securitization liabilities.

         In accordance with SFAS 125, the Company records gains or losses on the
securitizations  of consumer loan  receivables  on the date of sale based on the
estimated fair value of assets sold and retained and liabilities incurred in the
sale.  Gains  represent  the present  value of  estimated  excess cash flows the
Company has retained over the estimated outstanding period of the receivable and
are  included in  servicing  and  securitization  income.  This excess cash flow
essentially  represents  an "interest  only"  ("I/O")  strip,  consisting of the
excess of finance  charges and past-due  fees over the sum of the return paid to
certificateholders,  estimated  contractual  servicing  fees and credit  losses.
However,  exposure to credit losses on the  securitized  loans is  contractually
limited to these cash flows.

         Certain  estimates  inherent in the  determination of the fair value of
the I/O strip are influenced by factors outside the Company's control,  and as a
result,  such  estimates  could  materially  change in the near term. Any future
gains that will be recognized  in accordance  with SFAS 125 will be dependent on
the timing and amount of future  securitizations.  The Company will continuously
assess  the  performance  of new and  existing  securitization  transactions  as
estimates of future cash flows change.

<PAGE>

Other Non-Interest Income

         Interchange  income  increased to $53.5 million and $96.5  million,  or
59%, and 51%,  for the three and six months  ended June 30, 2000,  respectively,
compared to $33.6  million and $63.8  million for the same  periods in the prior
year.  These increases are primarily  attributable to increased  purchase volume
and new account growth in the three months ended June 30, 2000.  Service charges
and other fees  increased  $129.8  million  and $248.6  million,  53%, to $374.7
million  and $715.9  million for the three and six months  ended June 30,  2000,
respectively,  compared the same periods in the prior year. These increases were
primarily  due to the increase in average  accounts of 40% for the three and six
months  ended June 30, 2000,  respectively,  compared to the same periods in the
prior year and increased ancillary product sales through the use of IBS.

Non-Interest Expense

         Non-interest  expense for the three and six months  ended June 30, 2000
was $742.3  million and $1.5 billion,  respectively,  an increase of 22% and 26%
over $606.1 million and $1.2 billion,  respectively, for the same periods in the
prior year.  Contributing to the increase in non-interest  expense for the three
and six months ended June 30, 2000 was salaries and associate  benefits  expense
which increased $42.2 million, or 22%, and $97.8 million, or 26%,  respectively.
Marketing expense increased $33.3 million and $59.2 million,  or 19% and 17%, to
$211.6  million and $413.5  million for the three and six months  ended June 30,
2000,  respectively,  as the  Company  continued  to invest in new and  existing
product  opportunities.  All other non-interest expenses increased $60.7 million
and $140.8 million, or 26% and 33%, to $294.1 million and $567.2 million for the
three and six months ended June 30, 2000, respectively,  from $233.4 million and
$426.4  million for the same  periods in the prior year.  These  increases  were
primarily a result of a 40%  increase in the average  number of accounts for the
three and six months ended June 30, 2000, as compared to the same periods in the
prior year, as well as the Company's  continued  expansion  into new product and
geographic  markets,   which  resulted  in  a  corresponding   increase  in  all
operational costs.

Income Taxes

         The  Company's  income tax rate was 38% for the three months ended June
30, 2000 and 1999 and includes both state and federal income tax components.

Asset Quality

         The asset quality of a portfolio is generally a function of the initial
underwriting  criteria used,  seasoning of the accounts,  levels of competition,
account management activities and demographic concentration,  as well as general
economic  conditions.  The  seasoning  of the  accounts  is  also  an  important
indicator of the delinquency and loss levels of the portfolio.  Accounts tend to
exhibit a rising trend of delinquency and credit losses as they season.

Delinquencies

         Table 6 shows the Company's  consumer loan  delinquency  trends for the
periods  presented on a reported  and managed  basis.  The entire  balance of an
account is  contractually  delinquent if the minimum  payment is not received by
the  payment  due  date.  Delinquencies  not only have the  potential  to impact
earnings  if the  account  charges  off,  they  also are  costly in terms of the
personnel and other resources dedicated to resolving the delinquencies.
<TABLE>
<CAPTION>

-------------------------------------------------------------------------------------
                           Table 6 - Delinquencies
-------------------------------------------------------------------------------------
                                                    June 30
-----------------------  -----------------------------------------------------------
                                      2000                          1999
-----------------------  ----------------------------  -----------------------------
                                            % of                           % of
(dollars in thousands)        Loans      Total Loans       Loans        Total Loans
-----------------------  --------------  ------------  --------------  ------------
<S>                      <C>                <C>        <C>                <C>

Reported:
Loans outstanding        $   11,382,780      100.00%   $    7,426,974      100.00%
Loans delinquent:
 30-59 days                     299,055        2.63           167,399        2.25
 60-89 days                     172,491        1.52            91,717        1.24
 90 or more days                304,286        2.67           138,264        1.86
-----------------------  --------------  ------------  --------------  ------------
Total                    $      775,832        6.82%   $      397,380        5.35%
-----------------------  --------------  ------------  --------------  ------------

Managed:
Loans outstanding        $   21,882,555      100.00%   $   17,860,137      100.00%
Loans delinquent:
 30-59 days                     457,586        2.09           341,120        1.91
 60-89 days                     263,988        1.21           192,264        1.07
 90 or more days                449,498        2.05           310,231        1.74
-----------------------  --------------  ------------  --------------  ------------
Total                    $    1,171,072        5.35%   $      843,615        4.72%
-----------------------  --------------  ------------  --------------  ------------
</TABLE>

         The  30-plus  day  delinquency  rate  for the  reported  consumer  loan
portfolio  was 6.82% as of June 30,  2000,  up 147 basis points from 5.35% as of
June 30,  1999,  and up 31 basis  points  from 6.51% as of March 31,  2000.  The
30-plus day delinquency  rate for the managed  consumer loan portfolio was 5.35%
as of June 30, 2000,  up 63 basis points from 4.72% as of June 30, 1999 and up 9
basis  points from 5.26% as of March 31,  2000.  Both the  reported  and managed
consumer  loan  delinquency  rate  increases  as of June  30,  2000  principally
reflected  more  seasoned  accounts.  In addition,  the mix of the reported loan
portfolio in the current period  includes more accounts that tend to have higher
delinquencies than the portfolio average.

Net Charge-Offs

         Net  charge-offs  include  the  principal  amount of losses  (excluding
accrued and unpaid finance  charges,  fees and fraud losses) less current period
recoveries.  Table  7 shows  the  Company's  net  charge-offs  for  the  periods
presented on a reported and managed basis.
<TABLE>
<CAPTION>

---------------------------------------------------------------------------------------------------------
                                              Table 7 - Net Charge-Offs
---------------------------------------------------------------------------------------------------------
                                                   Three Months Ended             Six Months Ended
                                                         June 30                      June 30
------------------------------------------  -----------------------------   -----------------------------
(dollars in thousands)                           2000            1999            2000           1999
------------------------------------------  -------------   -------------   -------------   -------------
<S>                                        <C>             <C>             <C>             <C>

Reported:
 Average loans outstanding                  $  10,028,330   $   7,406,257   $   9,866,632   $   7,120,578
 Net charge-offs                                  113,746          59,805         209,415         115,055
 Net charge-offs as a percentage of
     average loans outstanding                       4.54%           3.23%           4.24%           3.23%
------------------------------------------  -------------   -------------   -------------   -------------
 Managed:
 Average loans outstanding                  $  20,915,125   $  17,597,571   $  20,548,250   $  17,516,999
 Net charge-offs                                  207,643         164,004         402,919         335,133
 Net charge-offs as a percentage of
     average loans outstanding                       3.97%           3.73%           3.92%           3.83%
------------------------------------------  -------------   -------------   -------------   -------------
</TABLE>

         Net  charge-offs  of managed  loans  increased  $43.6 million and $67.8
million,  or 27% and 20%, while average managed  consumer loans grew 19% and 17%
for the three and six months ended June 30, 2000, respectively,  compared to the
same  periods in the prior  year.  For the three and six  months  ended June 30,
2000,  the Company's net  charge-offs  as a percentage of average  managed loans
outstanding were 3.97% and 3.92%, respectively,  compared to 3.73% and 3.83% for
the same periods in the prior year.

Provision and Allowance for Loan Losses

         The allowance  for loan losses is maintained at an amount  estimated to
be sufficient to absorb  probable  future losses,  net of recoveries  (including
recovery of collateral),  inherent in the existing reported loan portfolio.  The
provision  for loan  losses is the  periodic  cost of  maintaining  an  adequate
allowance. Management believes that the allowance for loan losses is adequate to
cover  anticipated  losses in the reported  homogeneous  consumer loan portfolio
under current  conditions.  There can be no assurance as to future credit losses
that may be incurred in connection  with the Company's  consumer loan portfolio,
nor can  there  be any  assurance  that the loan  loss  allowance  that has been
established  by the Company  will be  sufficient  to absorb  such future  credit
losses.  The  allowance  is a  general  allowance  applicable  to  the  reported
homogeneous  consumer  loan  portfolio.  The amount of  allowance  necessary  is
determined  primarily  based on a migration  analysis of delinquent  and current
accounts.  In  evaluating  the  sufficiency  of the  allowance  for loan losses,
management also takes into consideration the following factors: recent trends in
delinquencies  and  charge-offs  including  bankrupt,   deceased  and  recovered
amounts; historical trends in loan volume; forecasting uncertainties and size of
credit  risks;  the  degree  of risk  inherent  in the  composition  of the loan
portfolio; economic conditions; credit evaluations and underwriting policies.

<PAGE>

         Table 8 sets forth the  activity in the  allowance  for loan losses for
the  periods   indicated.   See  "Asset  Quality,"   "Delinquencies"   and  "Net
Charge-Offs" for a more complete analysis of asset quality.
<TABLE>
<CAPTION>

-----------------------------------------------------------------------------------------------------------------
                                  Table 8 - Summary of allowance for loan losses
-----------------------------------------------------------------------------------------------------------------
                                                            Three Months Ended              Six Months Ended
                                                                 June 30                         June 30
------------------------------------------------------ ------------------------------ ---------------------------
(dollars in thousands)                                      2000           1999           2000            1999
------------------------------------------------------ --------------- -------------- -------------- ------------
<S>                                                  <C>             <C>            <C>             <C>

Balance at beginning of period                         $   372,000     $  251,000     $   342,000     $  231,000
Provision for loan losses                                  151,010         74,301         277,535        148,887
Other                                                       (2,264)           504          (3,120)         1,168
Charge-offs                                               (168,572)       (90,627)       (316,226)      (171,022)
Recoveries                                                  54,826         30,822         106,811         55,967
-----------------------------------------------------------------------------------------------------------------
Net charge-offs                                           (113,746)       (59,805)       (209,415)      (115,055)
-----------------------------------------------------------------------------------------------------------------
Balance at end of period                               $   407,000     $  266,000     $   407,000     $  266,000
-----------------------------------------------------------------------------------------------------------------
Allowance for loan losses to loans at period-end              3.58%          3.58%           3.58%          3.58%
-----------------------------------------------------------------------------------------------------------------
</TABLE>

         For the three and six months ended June 30,  2000,  the  provision  for
loan losses  increased to $151.0  million and $277.5  million,  or 103% and 86%,
respectively,  from $74.3 million and $148.9 million for the comparable  periods
in the prior year.

Funding

         The Company has established  access to a variety of funding
alternatives, in addition to securitization of its consumer loans. In June 2000,
the Company  established a $5.0 billion global senior and subordinated bank note
program,  of which  $994  million  was  outstanding  as of June 30,  2000,  with
original  terms of three to five  years.  The Company  has  historically  issued
senior  unsecured  debt of the Bank through its $8.0 billion  domestic bank note
program,  of which  $2.6  billion  was  outstanding  as of June 30,  2000,  with
original  terms of one to ten years.  Internationally,  the  Company has funding
programs designed for foreign investors or to raise funds in foreign currencies.
Both of the  Company's  committed  revolving  credit  facilities  offer  foreign
currency funding options, allowing the Bank to offer securities to both U.S. and
non-U.S.  investors.  In addition,  the Bank has established a $1.0 billion Euro
Medium Term Note program that is targeted  specifically  to non-U.S.  investors.
The Company funds its foreign assets by directly or  synthetically  borrowing or
securitizing in the local currency to mitigate the financial statement effect of
currency translation.

         The Company has  significantly  expanded its retail  deposit  gathering
efforts through both direct and broker marketing channels.  The Company uses its
IBS  capabilities  to test and  market a variety of retail  deposit  origination
strategies,  as well as to develop customized account management programs. As of
June 30, 2000, the Company had $5.3 billion in interest-bearing  deposits,  with
original maturities of up to ten years.

         Table  9  shows  the   maturation   of   certificates   of  deposit  in
denominations of $100,000 or greater ("large  denomination  CDs") as of June 30,
1999.

--------------------------------------------------------------------------------
   Table 9 - Maturities of large denomination certificates-$100,000 or more
--------------------------------------------------------------------------------
                                       June 30, 2000
-------------------------------  --------------------------
(dollars in thousands)              Balance        Percent
-------------------------------  -------------   ----------

Three months or less             $     326,721       18.72%
Over 3 through 6 months                200,794       11.51
Over 6 through 12 months               377,469       21.63
Over 12 months through 10 years        840,073       48.14
-------------------------------  -------------   ---------
Total                            $   1,745,057      100.00%
-------------------------------  -------------   ---------

         The Company's other  borrowings  portfolio  consists of $2.1 billion in
borrowings  maturing  within one year and $647  million in  borrowings  maturing
after one year.

         Table  10  shows  the  Company's  unsecured  funding  availability  and
outstandings as of June 30, 2000.
<TABLE>
<CAPTION>

-----------------------------------------------------------------------------------------------------------------
                                          Table 10 - FUNDING AVAILABILITY
-----------------------------------------------------------------------------------------------------------------
                                                                         June 30, 2000
-----------------------------------------------------------------------------------------------------------------
                                                  Effective/                                          Final
(dollars or dollar equivalents in millions)       Issue Date   Availability(1)    Outstanding      Maturity(4)
----------------------------------------------- ------------- ---------------- ---------------- -----------------
<S>                                                 <C>             <C>            <C>                 <C>

Domestic revolving credit facility                   5/99           $1,200                              5/03
UK/Canada revolving credit facility                  8/97              350                              8/00
Senior global bank note program                      6/00            5,000          $   994             -
Senior domestic bank note program(2)                 4/97            8,000            2,628             -
Non-U.S. bank note program                          10/97            1,000                5             -
Corporation Shelf Registration                       8/99            1,550              549             -
Capital securities(3)                                1/97              100               98             2/27
----------------------------------------------- ------------- ---------------- ---------------- -----------------
</TABLE>

(1)  All  funding  sources  are  revolving  except  for  the  Corporation  Shelf
     Registration and the Capital  Securities.  Funding  availability  under the
     credit  facilities is subject to compliance  with certain  representations,
     warranties and covenants.  Funding  availability under all other sources is
     subject to market conditions.
(2)  Includes  availability  to issue up to $200  million of  subordinated  bank
     notes, none outstanding as of June 30, 2000.
(3)  Qualifies  as Tier 1 capital at the  Corporation  and Tier 2 capital at the
     Bank.
(4)  Maturity date refers to the date the facility terminates, where applicable.

         In May 1999, the Company entered into a four-year, $1,200,000 unsecured
revolving  credit  arrangement (the "Credit  Facility").  The Credit Facility is
comprised of two tranches:  a $810,000 Tranche A facility  available to the Bank
and the Savings  Bank,  including an option for up to $250,000 in  multicurrency
availability,  and a $390,000  Tranche B facility  available to the Corporation,
the Bank and the  Savings  Bank,  including  an  option  for up to  $150,000  in
multicurrency  availability.  Each tranche under the facility is structured as a
four-year  commitment  and is  available  for general  corporate  purposes.  All
borrowings  under the Credit  Facility are based on varying terms of LIBOR.  The
Bank has irrevocably  undertaken to honor any demand by the lenders to repay any
borrowings which are due and payable by the Savings Bank but have not been paid.
Any borrowings  under the Credit Facility will mature on May 24, 2003;  however,
the final maturity of each tranche may be extended for three additional one-year
periods with the lenders' consent.

         The  UK/Canada  revolving  credit  facility  is  used  to  finance  the
Company's  expansion in the United Kingdom and Canada. The facility is comprised
of two  tranches:  a Tranche A facility  in the amount of  (pound)156.5  million
($249.8 million  equivalent based on the exchange rate at closing) and a Tranche
B facility in the amount of C$139.6 million ($100.2 million  equivalent based on
the  exchange  rate at  closing).  An amount of  (pound)34.6  million  or C$76.9
million ($55.2 million equivalent based on the exchange rates at closing) may be
transferred  between  the  Tranche  A  facility  and  the  Tranche  B  facility,
respectively,  upon the request of the Company.  The  Corporation  serves as the
guarantor  of  all  borrowings  under  the  UK/Canada  revolving  facility.  The
commitment  terminates on August 29, 2000;  however,  it may be extended for two
additional one-year periods.

                  The Corporation has three shelf registration  statements under
which  the  Corporation  from  time to time may  offer  and sell (i)  senior  or
subordinated  debt  securities,  consisting  of  debentures,  notes and/or other
unsecured  evidences,  (ii) preferred stock,  which may be issued in the form of
depository  shares evidenced by depository  receipts and (iii) common stock. The
amount of securities  registered is limited to a $1.6 billion  aggregate  public
offering price or its equivalent  (based on the applicable  exchange rate at the
time of sale) in one or more  foreign  currencies,  currency  units or composite
currencies as shall be designated by the  Corporation.  As of June 30, 2000, the
Corporation  had  existing  unsecured  senior debt  outstanding  under the shelf
registrations  of $550 million  including  $125 million  maturing in 2003,  $225
million maturing in 2006, and $200 million maturing in 2008.

Liquidity

         Liquidity  refers to the Company's  ability to meet its cash needs. The
Company meets its cash requirements by securitizing  assets,  gathering deposits
and through issuing debt. As discussed in "Managed  Consumer Loan  Portfolio," a
significant  source of liquidity for the Company has been the  securitization of
consumer loans. Maturity terms of the existing securitizations vary from 1999 to
2008 and typically have accumulation periods during which principal payments are
aggregated  to  make  payments  to  investors.  As  payments  on the  loans  are
accumulated  and are no longer  reinvested in new loans,  the Company's  funding
requirements for such new loans increase accordingly.  The occurrence of certain
events  may cause the  securitization  transactions  to  amortize  earlier  than
scheduled, which would accelerate the need for funding.

         As such loans amortize or are otherwise  paid, the Company  believes it
can  securitize  consumer  loans,  purchase  federal funds and  establish  other
funding sources to fund the amortization or other payment of the securitizations
in the future, although no assurance can be given to that effect.  Additionally,
the Company  maintains  a  portfolio  of  high-quality  securities  such as U.S.
Treasuries   and  other   U.S.   government   obligations,   commercial   paper,
interest-bearing  deposits  with  other  banks,  federal  funds and  other  cash
equivalents in order to provide adequate  liquidity and to meet its ongoing cash
needs. As of June 30, 2000, the Company held $1.6 billion in such securities.

Capital Adequacy

         The  Bank  and  the  Savings  Bank  are  subject  to  capital  adequacy
guidelines  adopted by the Federal Reserve Board (the "Federal Reserve") and the
Office of Thrift  Supervision  (the  "OTS")  (collectively,  the  "regulators"),
respectively.  The capital adequacy guidelines and the regulatory  framework for
prompt  corrective  action  require  the Bank and the  Savings  Bank to maintain
specific  capital  levels  based upon  quantitative  measures  of their  assets,
liabilities and off-balance sheet items.

         The most recent notifications  received from the regulators categorized
the  Bank and the  Savings  Bank as  "well-capitalized."  To be  categorized  as
"well-capitalized,"  the Bank and the Savings Bank must maintain minimum capital
ratios as set forth in Table 11. As of June 30, 2000,  there were no  conditions
or events since the notifications discussed above that management believes would
have changed either the Bank or the Savings Bank's capital category.

<TABLE>
<CAPTION>

----------------------------------------------------------------------------------------------------------------
                                       Table 11 - Regulatory Capital Ratios
----------------------------------------------------------------------------------------------------------------
                                                                                  To Be "Well-Capitalized" Under
                                                     Minimum for Capital             Prompt Corrective Action
                                      Ratios          Adequacy Purposes                     Provisions
--------------------------------- --------------- --------------------------- ----------------------------------
<S>                                    <C>                   <C>                              <C>

June  30, 2000
Capital One Bank
 Tier 1 Capital                         9.16%                 4.00%                             6.00%
 Total Capital                         11.39                  8.00                             10.00
 Tier 1 Leverage                       10.64                  4.00                              5.00

Capital One, F.S.B.
 Tier 1 Capital                         9.96%                 4.00%                             6.00%
 Total Capital                         11.56                  8.00                             10.00
 Tier 1 Leverage                        7.02                  4.00                              5.00
--------------------------------- --------------- --------------------------- ----------------------------------

June  30, 1999
Capital One Bank
 Tier 1 Capital                        11.51%                 4.00%                             6.00%
 Total Capital                         14.25                  8.00                             10.00
 Tier 1 Leverage                       11.16                  4.00                              5.00

Capital One, F.S.B.(1)
 Tier 1 Capital                        10.49%                 4.00%                             6.00%
 Total Capital                         12.43                 12.00                             10.00
 Tier 1 Leverage                        9.89                  8.00                              5.00
--------------------------------- --------------- --------------------------- ----------------------------------
</TABLE>

(1) Before June 30, 1999,  the Savings Bank was subject to capital  requirements
    that exceed minimum capital adequacy requirements, including the requirement
    to maintain a minimum Tier 1  Leverage/Core  Capital ratio of 8% and a Total
    Capital ratio of 12%.

         During 1996, the Bank received  regulatory  approval and  established a
branch office in the United  Kingdom.  In  connection  with such  approval,  the
Company committed to the Federal Reserve that, for so long as the Bank maintains
a branch in the United  Kingdom,  the  Company  will  maintain a minimum  Tier 1
Leverage  ratio of 3.0%. As of June 30 2000, the Company's Tier 1 Leverage ratio
was 12.51%.

         Additionally,  certain  regulatory  restrictions  exist which limit the
ability of the Bank and the Savings Bank to transfer  funds to the  Corporation.
As of June 30,  2000,  retained  earnings  of the Bank and the  Savings  Bank of
$172.5  million and $41.5 million,  respectively,  were available for payment of
dividends to the  Corporation  without prior approval by the Federal Reserve and
the OTS.  The  Savings  Bank,  however,  is required to give the OTS at least 30
days' advance notice of any proposed  dividend and OTS, in its  discretion,  may
object to such dividend.


Off-Balance Sheet Risk

         The Company is subject to  off-balance  sheet risk in the normal course
of business  including  commitments to extend  credit,  reduce the interest rate
sensitivity  of  its  securitization  transactions  and  its  off-balance  sheet
financial instruments.  The Company enters into interest rate swap agreements in
the  management  of its  interest  rate  exposure.  The Company also enters into
forward  foreign  currency  exchange  contracts and currency swaps to reduce its
sensitivity to changing foreign currency exchange rates. These off-balance sheet
financial  instruments  involve  elements  of credit,  interest  rate or foreign
currency  exchange  rate risk in excess of the amount  recognized on the balance
sheet.  These instruments also present the Company with certain credit,  market,
legal and operational  risks.  The Company has  established  credit policies for
off-balance sheet instruments as it has for on-balance sheet instruments.

Interest Rate Sensitivity

         Interest  rate  sensitivity  refers to the change in earnings  that may
result from changes in the level of interest  rates.  To the extent that managed
interest income and expense do not respond equally to changes in interest rates,
or that all rates do not  change  uniformly,  earnings  could be  affected.  The
Company's  managed net  interest  income is  affected  by changes in  short-term
interest rates, primarily LIBOR, as a result of its issuance of interest-bearing
deposits,  variable  rate loans and variable rate  securitizations.  The Company
manages and mitigates its interest rate sensitivity  through several  techniques
which  include,  but are not limited to,  changing the  maturity,  repricing and
distribution of assets and liabilities and entering into interest rate swaps.

         The Company measures exposure to its interest rate risk through the use
of  a  simulation   model.  The  model  generates  a  distribution  of  possible
twelve-month  managed  net  interest  income  outcomes  based  on  (i) a set  of
plausible  interest rate  scenarios,  as  determined  by  management  based upon
historical  trends  and  market   expectations,   (ii)  all  existing  financial
instruments, including swaps, and (iii) an estimate of ongoing business activity
over the coming twelve months. The Company's  asset/liability  management policy
requires  that based on this  distribution  there be at least a 95%  probability
that managed net interest  income achieved over the coming twelve months will be
no more than 3% below the mean managed net interest income of the  distribution.
As of June 30, 2000,  the Company was in compliance  with the policy;  more than
99% of the  outcomes  generated  by the model  produced a managed  net  interest
income of no more than 1.0% below the mean outcome.  The interest rate scenarios
evaluated as of June 30, 2000,  included scenarios in which short-term  interest
rates rose by over 400 basis  points or fell by as much as 250 basis points over
twelve months.

         The  analysis  does not  consider  the effects of the changed  level of
overall  economic  activity  associated  with various  interest rate  scenarios.
Further,  in the event of a rate  change of large  magnitude,  management  would
likely take actions to further mitigate its exposure to any adverse impact.  For
example,  management may reprice interest rates on outstanding credit card loans
subject to the right of the consumers in certain states to reject such repricing
by  giving  timely  written  notice to the  Company  and  thereby  relinquishing
charging privileges.  However, the repricing of credit card loans may be limited
by competitive factors as well as certain legal constraints.

         Interest  rate  sensitivity  at a point in time can also be analyzed by
measuring  the  mismatch  in  balances  of earning  assets and  interest-bearing
liabilities that are subject to repricing in future periods.

<PAGE>

Business Outlook

Earnings, Goals and Strategies
         This business outlook section summarizes Capital One's expectations for
earnings  for the year ending  December  31,  2000,  and our  primary  goals and
strategies for continued  growth.  The statements  contained in this section are
based on  management's  current  expectations.  Certain  statements  are forward
looking and,  therefore,  actual results could differ materially.  Factors which
could materially  influence results are set forth throughout this section and in
Capital  One's Annual  Report on Form 10-K for the year ended  December 31, 1999
(Part I, Item 1, Risk Factors).

         We have set  targets,  dependent  on the  factors set forth  below,  to
achieve a 25% return on equity in 2000 and to increase  Capital  One's  earnings
per  share in 2000 by  approximately  30%  over  1999  earnings  per  share.  As
discussed elsewhere in this report and below,  Capital One's actual earnings are
a function of our revenues (net interest income and  non-interest  income on our
earning  assets),  consumer  usage and payment  patterns,  credit quality of our
earning  assets (which  affects fees and  charge-offs),  marketing  expenses and
operating expenses.

Product and Market Opportunities
         Our strategy for future growth has been, and is expected to continue to
be, to apply our  proprietary  IBS to our  lending  business as well as to other
businesses, both financial and non-financial,  including  telecommunications and
Internet  services.  We will seek to identify new product  opportunities  and to
make informed  investment  decisions  regarding new and existing  products.  Our
lending  and  other  financial  and   non-financial   products  are  subject  to
competitive  pressures,  which  management  anticipates  will  increase as these
markets mature.

Lending.  Lending  includes  credit card and other  consumer  lending  products,
including  automobile  financing.  Credit card  opportunities  include,  and are
expected to continue to include,  a wide variety of highly  customized  products
with interest rates, credit lines and other features  specifically  tailored for
numerous consumer  segments.  We expect continued growth across a broad spectrum
of new and existing customized  products,  which are distinguished by a range of
credit lines, pricing structures and other characteristics. For example, our low
non-introductory  rate  products,  which are marketed to consumers with the best
established  credit profiles,  are  characterized by higher credit lines,  lower
yields and an expectation of low  delinquencies  and credit losses. On the other
hand,  certain other customized card products are  characterized by lower credit
lines,  higher yields (including fees) and in some cases,  higher  delinquencies
and credit  losses.  These products also involve  higher  operational  costs but
exhibit better  response  rates,  less adverse  selection,  less attrition and a
greater ability to reprice than traditional  products.  More  importantly,  as a
whole, all of these customized  products  continue to have less volatile returns
than the traditional products in recent market conditions.  Based in part on the
success of this range of products, we are currently on track to attain our fifth
consecutive  year of approximately  40% net account growth,  and we believe that
leveraging our customer relationships will be a key to our future growth.

International Expansion. We have expanded our existing operations outside of the
United  States and have  experienced  growth in the number of accounts  and loan
balances  in our  international  business.  To date,  our  principal  operations
outside of the United States have been in the United  Kingdom,  with  additional
operations  in Canada.  To support the  continued  growth of our United  Kingdom
business and any future  business in Europe,  we recently  received  approval to
open a bank in the United Kingdom from the UK Financial Services  Authority.  We
are seeking  similar  approval  from the Federal  Reserve  Board.  We anticipate
entering  and  doing  business  in  additional  countries  from  time to time as
opportunities arise.

Internet  Services and  Products.  Our  Internet  services  include  credit card
account  decisioning,  real-time account  numbering,  retail  deposit-taking and
account  servicing.  We have set targets to originate  one million  accounts and
service two million  accounts  online by the end of 2000,  provided  that we can
continue to limit fraud and safeguard our customers' privacy.

Telecommunications. We market telecommunication  services through our subsidiary
America One  Communications,  Inc. We are testing various wireless  products and
services with a focus on underserved markets.

         We will  continue  to apply our IBS in an effort to balance  the mix of
credit  card  products  with other  financial  and  non-financial  products  and
services to optimize  profitability  within the context of acceptable  risk. Our
growth  through  expansion and product  diversification  will be affected by our
ability  to  build   internally  or  acquire  the  necessary   operational   and
organizational  infrastructure,  recruit experienced  personnel,  fund these new
businesses  and manage  expenses.  Although we  believe we have the  personnel,
financial resources and business strategy necessary for continued success, there
can be no assurance  that our results of operations  and financial  condition in
the future will reflect our historical financial performance.

Marketing Investment

         We expect our 2000  marketing  expenses to exceed 1999's  expense level
and to increase  significantly through the first quarter of 2001, as we continue
to invest in various  credit card products and services,  brand  management  and
other financial and non-financial  products and services.  We caution,  however,
that an  increase  in  marketing  expenses  does  not  necessarily  equate  to a
comparable  increase in  outstanding  balances or accounts  based on  historical
results. As our portfolio continues to grow, generating balances and accounts to
offset attrition requires increasing amounts of marketing. In addition, the cost
to acquire new accounts  varies across  product lines and is expected to rise as
we move beyond the  domestic  card  business.  With  competition  affecting  the
profitability of traditional card products, we have been allocating,  and expect
to continue to allocate,  a greater  portion of our  marketing  expense to other
customized credit card products and other financial and non-financial  products.
We intend to  continue  a  flexible  approach  in our  allocation  of  marketing
expenses.  We are also  developing  a brand  marketing  strategy  to  supplement
current  strategies.  The actual amount of marketing  investment is subject to a
variety of external and internal  factors,  such as  competition in the consumer
credit and wireless service industries,  general economic  conditions  affecting
consumer  credit  performance,  the  asset  quality  of our  portfolio  and  the
identification  of market  opportunities  across  product  lines that exceed our
targeted rates of return on investment.

         The  amount of  marketing  expense  allocated  to various  products  or
businesses  will  influence  the  characteristics  of our  portfolio  as various
products or businesses  are  characterized  by different  account  growth,  loan
growth and asset quality  characteristics.  We currently expect continued strong
account growth and loan growth in 2000,  particularly in prime customer markets.
Actual growth,  however, may vary significantly  depending on our actual product
mix and the level of  attrition  in our managed  portfolio,  which is  primarily
affected by competitive pressures.

Impact of Delinquencies, Charge-Offs and Attrition

         Our  earnings  are   particularly   sensitive  to   delinquencies   and
charge-offs on our portfolio and to the level of attrition due to competition in
the credit card industry. As delinquency levels fluctuate,  the resulting amount
of past due and overlimit fees,  which are  significant  sources of our revenue,
will  also  fluctuate.  Further,  the  timing of  revenues  from  increasing  or
decreasing  delinquencies  precedes  the  related  impact  of  higher  or  lower
charge-offs  that  ultimately  result  from  varying  levels  of  delinquencies.
Delinquencies  and net  charge-offs  are impacted by general  economic trends in
consumer credit performance,  including bankruptcies, the degree of seasoning of
our portfolio and the product mix.

         As of June 30, 2000, we had the  third-lowest net charge-off rate among
the top ten  credit  card  issuers  in the  United  States.  However,  we expect
delinquencies  to  increase  moderately  through  2000 and  that,  as a  result,
charge-offs  will  also  increase  in 2000.  We  caution  that  delinquency  and
charge-off levels are not always  predictable and may vary from projections.  In
the case of an economic downturn or recession, delinquencies and charge-offs are
likely to increase more  quickly.  In addition,  competition  in the credit card
industry,  as measured by the volume of mail  solicitations,  has  declined  but
remains very high.  Competition can affect our earnings by increasing  attrition
of our  outstanding  loans  (thereby  reducing  interest  and fee income) and by
making it more difficult to retain and attract profitable customers.

Cautionary Factors

         The   strategies  and  objectives   outlined   above,   and  the  other
forward-looking  statements contained in this section, involve a number of risks
and  uncertainties.  Capital  One  cautions  readers  that  any  forward-looking
information  is not a guarantee of future  performance  and that actual  results
could differ  materially.  In addition to the factors discussed above, among the
other  factors  that could cause  actual  results to differ  materially  are the
following: continued intense competition from numerous providers of products and
services which compete with our businesses;  with respect to financial and other
products,  changes in our  aggregate  accounts or consumer loan balances and the
growth rate thereof,  including  changes resulting from factors such as shifting
product mix, amount of our actual  marketing  expenses and attrition of accounts
and loan balances;  an increase in credit losses  (including  increases due to a
worsening of general economic conditions); our ability to continue to securitize
our credit cards and consumer loans and to otherwise  access the capital markets
at  attractive  rates  and  terms  to fund our  operations  and  future  growth;
difficulties or delays in the development,  production, testing and marketing of
new products or  services;  losses  associated  with new products or services or
expansion  internationally;  financial,  legal, regulatory or other difficulties
that may  affect  investment  in, or the  overall  performance  of, a product or
business, including changes in existing laws to regulate further the credit card
and consumer  loan  industry and the financial  services  industry,  in general,
including the  flexibility of financial  services  companies to obtain,  use and
share  consumer  data;  the  amount  of,  and rate of growth  in,  our  expenses
(including  salaries  and  associate  benefits  and  marketing  expenses) as our
business  develops  or  changes  or as we  expand  into new  market  areas;  the
availability  of capital  necessary to fund our new  businesses;  our ability to
build the operational and organizational  infrastructure  necessary to engage in
new businesses or to expand internationally;  our ability to recruit experienced
personnel  to  assist in the  management  and  operations  of new  products  and
services;  and other  factors  listed from time to time in the our SEC  reports,
including, but not limited to, the Annual Report on Form 10-K for the year ended
December 31, 1999 (Part I, Item 1, Risk Factors).

<PAGE>

Part II.  Other Information

Item 6.  Exhibits and Reports on Form 8-K

(a) Exhibits:

     Index of Exhibits
     Exhibit   Description of Exhibit
     10        Distribution Agreement dated June 6, 2000 among Capital One
               Bank, J.P. Morgan Securities Inc. and the agents named therein
     27        Financial Data Schedule

(b)  Reports on Form 8-K:

     The  Company  filed a Current  Report on Form 8-K,  dated  April 13,  2000,
     Commission  File No.  1-13300,  enclosing its press release dated April 13,
     2000.


SIGNATURES

         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
the  Registrant  has duly  caused  this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                                               CAPITAL ONE FINANCIAL CORPORATION
                                               (Registrant)


Date:  August 11, 2000                         /s/ David M. Willey
                                               ------------------------------
                                               David M. Willey
                                               Senior Vice President,
                                               Corporate Financial Management
                                               (Chief Accounting Officer
                                               and duly authorized officer
                                               of the Registrant)

<PAGE>


Exhibit 10


                                Capital One Bank
                    Senior and Subordinated Global Bank Notes
             Due From 30 Days to 30 Years or More from Date of Issue


                             DISTRIBUTION AGREEMENT



                                                             June 6, 2000


J.P. MORGAN SECURITIES INC.
60 Wall Street
New York, New York 10260


AND EACH OF THE DISTRIBUTION AGENTS LISTED
  ON SCHEDULE 1 HERETO


Ladies and Gentlemen:

         Capital One Bank, a banking association chartered under the laws of the
Commonwealth  of Virginia (the "Bank"),  confirms its agreement with J.P. Morgan
Securities Inc. and each of the distribution  agents listed on Schedule 1 hereto
(each referred to as a "Distribution Agent" and collectively  referred to as the
"Distribution  Agents")  with  respect  to the  issue  and sale by it of its (i)
senior unsecured debt  obligations not insured by the Federal Deposit  Insurance
Corporation  (the "FDIC") (the "Senior Notes") and (ii)  subordinated  unsecured
debt obligations not insured by the FDIC (the "Subordinated Notes", and together
with the Senior Notes,  the "Bank Notes").  The Bank Notes have maturities of 30
days to 30 years or more  from date of  issue.  The Bank  Notes are to be issued
pursuant to a Global  Agency  Agreement,  dated as of June 6, 2000 (the  "Global
Agency  Agreement"),  among the Bank and The Chase  Manhattan  Bank, as domestic
paying agent (the "Domestic Paying Agent") and registrar (the "Registrar"),  The
Chase Manhattan Bank,  London Branch, as London paying agent (the "London Paying
Agent") and London issuing agent (the "London Issuing  Agent"),  Chase Manhattan
Bank Luxembourg S.A., as Luxembourg  listing agent and paying agent ("Luxembourg
Agent")  and  Kredietbank  S.A.  Luxembourgeoise,  as  Luxembourg  listing  (the
"Luxembourg  Listing Agent", and together with the Domestic Paying Agent and the
London  Paying  Agent,  the  "Paying  Agents" and each  individually,  a "Paying
Agent").  As of the date hereof,  the Bank has  authorized the issuance of up to
U.S.$5,000,000,000  (or the equivalent thereof in other currencies calculated as
described  in the  Offering  Circular  dated June 6, 2000)  aggregate  principal
amount at any one time outstanding of its Bank Notes. It is understood, however,
that the Bank may from time to time  authorize  the  issuance  of an  additional
outstanding  amount  of Bank  Notes and that the Bank  Notes may be  distributed
through or sold to one or more of the Distribution  Agents pursuant to the terms
of this Agreement,  all as though the issuance of the Bank Notes were authorized
as of the date  hereof.  The  Bank is a  subsidiary  of  Capital  One  Financial
Corporation (the "Parent").

         This Agreement  provides both for the sale of Bank Notes by the Bank to
the  Distribution  Agents  as  principal  for  resale  to  investors  and  other
purchasers  and for the sale of Bank  Notes by the Bank  directly  to  investors
through  the  Distribution  Agents (as may from time to time be agreed to by the
Bank and the Distribution  Agents),  in which case the Distribution  Agents will
act as agents of the Bank in soliciting Bank Note purchasers.

SECTION 1.  Appointment as Distribution Agents.

(a)  Appointment  of  Distribution  Agents.  Subject to the terms and conditions
stated  herein and subject to the  reservation  by the Bank of the right to sell
Bank Notes directly to investors on its own behalf in those  jurisdictions where
it is  authorized  to do so, the Bank hereby agrees that Bank Notes will be sold
exclusively to or through the Distribution  Agents. The Distribution  Agents are
authorized  to engage the services of any other  broker or dealer in  connection
with the offer or sale of the Bank Notes  purchased by a  Distribution  Agent as
principal for resale to others but are not authorized to appoint sub-agents.  In
connection  with sales by the  Distribution  Agents of Bank Notes purchased by a
Distribution  Agent as principal  to other  brokers or dealers,  a  Distribution
Agent may allow any portion of the discount it has received in  connection  with
such purchase from the Bank to such brokers or dealers.

(b) Sale of Bank Notes. The Bank shall not approve the solicitation of purchases
of  Bank  Notes  in  excess  of the  amount  which  shall  be  authorized  to be
outstanding  by the  Bank  from  time  to  time or in  excess  of the  aggregate
principal  amount  of  Bank  Notes  specified  in  the  Offering  Circular.  The
Distribution  Agents will have no  responsibility  for maintaining  records with
respect to the aggregate principal amount of Bank Notes sold or outstanding,  or
of otherwise monitoring the availability of Bank Notes for sale.

(c)  Purchases  as  Principal.  The  Distribution  Agents  shall  not  have  any
obligation  to  purchase  Bank  Notes  from  the  Bank  as  principal,  but  the
Distribution  Agents  may agree  from  time to time to  purchase  Bank  Notes as
principal.  Any such purchase of Bank Notes by a Distribution Agent as principal
shall be made in accordance with Section 3(a) hereof.

(d) Solicitations as Distribution  Agent. If agreed upon by a Distribution Agent
and the Bank, the  Distribution  Agent,  acting solely as agent for the Bank and
not as principal,  will solicit  purchases of the Bank Notes.  The  Distribution
Agent will communicate to the Bank, orally or in writing, each offer to purchase
Bank Notes solicited by such Distribution  Agent on an agency basis,  other than
those offers rejected by the Distribution  Agent.  The Distribution  Agent shall
have the right, in its discretion reasonably  exercised,  to reject any proposed
purchase of Bank Notes,  as a whole or in part, and any such rejection shall not
be deemed a breach of any Distribution  Agent's agreement  contained herein. The
Bank may accept or reject any proposed purchase of the Bank Notes in whole or in
part. The Distribution Agent shall make reasonable efforts to assist the Bank in
obtaining  performance by each purchaser  whose offer to purchase Bank Notes has
been  solicited  by  the  Distribution  Agent  and  accepted  by the  Bank.  The
Distribution  Agent  shall not have any  liability  to the Bank in the event any
such  agency  purchase  is not  consummated  for any  reason.  If the Bank shall
default on its  obligation  to deliver Bank Notes to a purchaser  whose offer it
has accepted,  the Bank shall (i) hold the  Distribution  Agent harmless against
any loss,  claim or damage  arising  from or as a result of such  default by the
Bank and (ii)  notwithstanding  such default,  pay to the Distribution Agent any
commission to which it would be entitled in connection with such sale.

(e)  Reliance.  The Bank and the  Distribution  Agents agree that the Bank Notes
purchased by the Distribution Agents shall be purchased,  and the Bank Notes the
placement  of  which a  Distribution  Agent  arranges  shall be  placed  by such
Distribution Agent, in reliance on the  representations,  warranties,  covenants
and agreements of the Bank contained  herein and on the terms and conditions and
in the manner provided herein.

SECTION 2.        Representations and Warranties.

(a) The Bank represents and warrants to each  Distribution  Agent as of the date
hereof,  as of the  date of each  acceptance  by the  Bank of an  offer  for the
purchase  of Bank Notes  (whether  to the  Distribution  Agent as  principal  or
through the  Distribution  Agent as agent),  as of the date of each  delivery of
Bank Notes  (whether to such  Distribution  Agent as  principal  or through such
Distribution  Agent as agent) (the date of each such delivery to a  Distribution
Agent as principal being hereafter  referred to as a "Settlement  Date"), and as
of the times  referred to in Section 8(b) hereof  (each of the times  referenced
above being referred to hereafter as a "Representation Date"), as follows:

(i)      Offering Circular.  The Bank has prepared an offering circular, dated
         June 6, 2000 (as such document may hereafter be amended or supplemented
         (including  by any  pricing  supplement)  by the Bank),  including  the
         material  incorporated therein by reference,  the "Offering Circular"),
         to  be  used  by  the  Distribution   Agents  in  connection  with  the
         Distribution Agents' solicitation of purchasers of, or offering of, the
         Bank Notes.  The Bank has been  authorized by the Parent to incorporate
         by reference in the Offering  Circular the Parent's  annual  reports on
         Form 10-K,  quarterly reports on Form 10-Q, current reports on Form 8-K
         and each other document filed by the Parent  pursuant to Section 13(a),
         13(c),  14 or  15(d)  (and  any  and  all  amendments  thereto)  of the
         Securities  Exchange Act of 1934, as amended (the "1934 Act"),  and the
         rules and regulations thereunder. The Offering Circular, as of the date
         hereof,  does not and, as of the applicable  Representation  Date, will
         not,  contain an untrue statement of a material fact or omit to state a
         material fact necessary in order to make the  statements  made therein,
         in the  light of the  circumstances  under  which  they are  made,  not
         misleading;  provided, however, that the representations and warranties
         in this  subsection  shall not apply to statements in or omissions from
         the Offering  Circular made in reliance upon,  and in conformity  with,
         information furnished to the Bank in writing by the Distribution Agents
         expressly for use therein.

                  The  Bank  has  incorporated  by  reference  in  the  Offering
         Circular the publicly  available  portions of each of its  Consolidated
         Reports  of  Condition  and Income  (each,  a "Call  Report"),  and any
         amendments or  supplements  thereto,  beginning  with and including the
         Call Report for the period ended December 31, 1997 to and including the
         most recent Call Report  filed or  published  prior to the  offering of
         Bank Notes. The publicly  available  portions of any Call Reports filed
         by the Bank  subsequent to the date of the Offering  Circular and prior
         to  the  termination  of  the  offering  of  the  Bank  Notes  will  be
         incorporated therein by reference.

                  The  documents  incorporated  by  reference  into the Offering
         Circular,  at the  time  they  were or  hereafter  are  filed  with the
         applicable  federal regulatory  authorities,  complied or when so filed
         will comply in all material respects with the 1934 Act or the rules and
         regulations  otherwise applicable thereto, as the case may be and, when
         read together with the other information in the Offering Circular,  did
         not and will not include an untrue statement of a material fact or omit
         to state a material fact required to be stated  therein or necessary in
         order to make the  statements  therein,  in light of the  circumstances
         under which they were or are made, not misleading.

(ii) Due Organization,  Valid Existence and Good Standing. The Bank is a banking
     corporation duly organized, validly existing and in good standing under the
     laws of the  Commonwealth  of  Virginia,  and is  licensed,  registered  or
     qualified  to  conduct  the  business  in  which  it  is  engaged  in  each
     jurisdiction  in which the  conduct of its  business  or its  ownership  or
     leasing of property  requires such license,  registration or qualification,
     except to the extent  that the  failure to be so  licensed,  registered  or
     qualified  or to be in good  standing  would  not have a  material  adverse
     effect  on the Bank and its  subsidiaries  taken as a whole.  The Bank is a
     subsidiary  of the  Parent,  a Delaware  corporation  which has  securities
     registered under the 1934 Act.

(iii)Due  Authorization,  Execution and Delivery of this  Agreement,  the Global
     Agency Agreement,  the Interest  Calculation  Agreement,  the Exchange Rate
     Agent Agreement and the Letters of  Representations.  This  Agreement,  the
     Global Agency  Agreement,  the Interest  Calculation  Agreement dated as of
     June 6, 2000 between the Bank and The Chase  Manhattan  Bank (the "Interest
     Calculation Agreement"), the Exchange Rate Agent Agreement between the Bank
     and The Chase  Manhattan  Bank  dated June 6, 2000 and the  Short-Term  and
     Medium-Term Letters of Representation dated June 6, 2000 (the "Letter[s] of
     Representations"),  between  the  Bank,  The Chase  Manhattan  Bank and The
     Depository Trust Company, have been duly authorized, executed and delivered
     by the Bank and are  valid  and  legally  binding  agreements  of the Bank,
     enforceable  against the Bank in accordance  with their  respective  terms,
     subject  to  applicable  bankruptcy,  liquidation,  insolvency,  fraudulent
     transfer,  reorganization,  moratorium,  conservatorship,  receivership and
     similar laws of general applicability relating to, or affecting, creditors'
     rights,   to   general   equity   principles   and  with   respect  to  any
     indemnification or contribution obligation,  to public policies which might
     affect such obligations.

(iv) Due Authorization, Execution and Delivery of the Bank Notes. The Bank Notes
     have been duly  authorized for issuance and sale pursuant to this Agreement
     and, when issued and  authenticated  against  payment of the  consideration
     therefor,  the Bank Notes will be valid and legally binding  obligations of
     the Bank,  enforceable against the Bank in accordance with their respective
     terms,   subject  to  applicable   bankruptcy,   liquidation,   insolvency,
     fraudulent   transfer,   reorganization,    moratorium,    conservatorship,
     receivership  and similar  laws of general  applicability  relating  to, or
     affecting,  creditors' rights to general equity principles and with respect
     to any indemnification or contribution obligation, to public policies which
     might affect such obligations.

(v)  Exemption from  Registration.  The Bank Notes are exempt from  registration
     under Section  3(a)(2) of the Securities Act of 1933, as amended (the "1933
     Act"),  and neither  registration of the Bank Notes under the 1933 Act, nor
     qualification  of an indenture  under the Trust  Indenture  Act of 1939, as
     amended,  is  required  in  connection  with the offer,  sale,  issuance or
     delivery of the Bank Notes  pursuant to this  Agreement  or any  applicable
     Terms Agreement (as defined in Section 3(a) hereof).

(vi) Exemption from Investment Company Act. The Bank is not required to register
     under the provisions of the Investment Company Act of 1940, as amended (the
     "Investment  Company Act"),  or to take any other action with respect to or
     under the Investment Company Act.

(vii)No Other Approvals  Required.  No consent,  approval or authorization of or
     filing with any governmental body or agency is required for the performance
     by the Bank of its obligations  under this Agreement,  the Bank Notes,  the
     Global Agency Agreement,  the Interest Calculation Agreement,  the Exchange
     Rate Agent  Agreement,  the Letters of  Representations  and any applicable
     Terms  Agreement  (provided  that  the  representations  contained  in  the
     immediately  preceding  clause with respect to approvals  under the laws of
     foreign  countries  shall only be to the best knowledge of the Bank) or the
     consummation by the Bank of the transactions contemplated by this Agreement
     and any agreement with a Distribution  Agent to purchase such Bank Notes as
     principal,  except such as may be required  by the  securities  or Blue Sky
     laws of the  various  states in  connection  with the offer and sale of the
     Bank Notes.

(viii) Description of Bank Notes.  The Bank Notes are  substantially in the form
     heretofore delivered to the Distribution Agents and conform in all material
     respects to the  description  thereof  contained in the  Offering  Circular
     under the caption "Description of Notes."

(ix) Priority of Bank Notes.  The Senior Notes are unsecured and  unsubordinated
     debt  obligations of the Bank and rank pari passu among themselves and with
     all other unsecured and unsubordinated debt obligations of the Bank except,
     (A) pursuant to Section 11(d)(11) of the Federal Deposit Insurance Act, the
     Bank's  unsecured  deposit  obligations  and (B)  pursuant to Section 6.1 -
     110.9  of the  Code  of  Virginia,  the  Bank's  deposit  obligations.  The
     Subordinated  Notes are unsecured and subordinated  debt obligations of the
     Bank, rank pari passu among themselves,  and are subordinated and junior in
     right of  payment to the  Bank's  obligations  to  depositors  and  general
     creditors,  other than obligations which, by their express terms, rank on a
     parity  with or  junior  to the  Subordinated  Notes.  Upon  issuance,  the
     Subordinated   Notes   will   qualify   as  Tier  2  capital  of  the  Bank
     (within the meaning of Appendix A to 12 C.F.R. Part 208).

(x)  No Violation. Neither the Bank or any of its subsidiaries nor the Parent or
     any of its  subsidiaries  is in  violation  of its charter or by-laws or in
     default in the  performance  or  observance of any  obligation,  agreement,
     covenant or condition contained in any contract,  indenture,  mortgage loan
     agreement,  note,  lease or other  instrument  to which it is a party or by
     which it or any of them or their properties may be bound which might result
     in a material adverse change in the condition,  financial or otherwise,  or
     in the earnings, business affairs or business prospects of the Bank and its
     subsidiaries,  considered  as  one  enterprise,  or  might  materially  and
     adversely  affect the properties or assets thereof or might  materially and
     adversely  affect the  consummation  of this  Agreement,  the Global Agency
     Agreement,  the Interest  Calculation  Agreement,  the Exchange  Rate Agent
     Agreement,  the  Letters  of  Representations  or  the  Bank  Notes  or any
     transaction  contemplated  hereby or thereby.  The execution,  issuance and
     delivery by the Bank of the Bank Notes,  and the  execution,  delivery  and
     performance by the Bank of this Agreement, the Global Agency Agreement, the
     Interest  Calculation  Agreement,  the Exchange Rate Agent  Agreement,  the
     Letters of  Representations  and any applicable Terms  Agreement,  will not
     violate any law, rule, regulation,  order, judgment or decree applicable to
     the Parent and its  subsidiaries or to the Bank and any of its subsidiaries
     or violate any provision of the Bank's charter or by-laws, or conflict with
     or result in a material  breach of or constitute a material  default under,
     or result in the creation or  imposition  of any material  lien,  charge or
     encumbrance  upon any property or assets of the Parent and its subsidiaries
     or the  Bank  and  any  of  its  subsidiaries  pursuant  to  any  contract,
     indenture,  mortgage loan  agreement,  note,  lease or other  instrument to
     which  the  Parent  or any of its  subsidiaries  or the  Bank or any of its
     subsidiaries, or the property of any of them, is bound or subject.

(xi) No  Material  Adverse  Change.  Since  the  respective  dates  as of  which
     information is given or incorporated by reference in the Offering  Circular
     (a)  there  has not been any  material  adverse  change  in the  condition,
     financial or otherwise,  or business  affairs or business  prospects of the
     Bank and its  subsidiaries  or of the Parent and its  subsidiaries,  as the
     case may be,  considered as one  enterprise,  whether or not arising in the
     ordinary course of business, other than as set forth or contemplated in the
     Offering  Circular  (including  the  material   incorporated  by  reference
     therein),  and (b) there have been no material transactions entered into by
     the  Bank  or  any  of  its  subsidiaries  or  the  Parent  and  any of its
     subsidiaries considered as one enterprise, other than those in the ordinary
     course of business.

(xii)Rating.  The  Senior  Notes of the Bank  have been  rated by a  "nationally
     recognized  statistical  rating  agency"  (as that term is  defined  by the
     Securities and Exchange  Commission ("the Commission") for purposes of Rule
     436(g)(2) under the 1933 Act), in one of its four highest  categories.  The
     Bank "has unsecured  non-convertible  debt with a term of issue of at least
     four (4) years, or unsecured non-convertible preferred securities, rated by
     a nationally recognized statistical rating organization" within the meaning
     of Conduct  Rule  2710(b)(7)  of the  National  Association  of  Securities
     Dealers, Inc.

(xiii) Financial Statements and Financial Information.  The financial statements
     and  other  financial  information  of  the  Parent  and  its  consolidated
     subsidiaries  and the Bank and its  consolidated  subsidiaries  included or
     incorporated  by  reference  in the Offering  Circular  present  fairly the
     consolidated   financial  position  of  the  Parent  and  its  consolidated
     subsidiaries  and the Bank and its consolidated  subsidiaries,  as the case
     may be, as of the dates indicated  therein and the consolidated  results of
     their operations for the periods  specified  therein;  and except as stated
     therein,  such financial  statements  have been prepared in conformity with
     generally accepted accounting  principles in the United States applied on a
     consistent basis; financial information of certain financial  institutions,
     if any,  proposed  to be  acquired  by the Parent and the Bank  included or
     incorporated  by  reference  in the Offering  Circular  present  fairly the
     financial position of such financial institutions as of the dates indicated
     therein  and the  results of their  operations  for the  periods  specified
     therein.

(xiv)Legal  Proceedings.  Except as may be set forth in the  Offering  Circular,
     there  is no  action,  suit  or  proceeding  before  or  by  any  court  or
     governmental agency or body, domestic or foreign,  now pending,  or, to the
     knowledge of the Bank,  threatened against or affecting,  the Parent or any
     of its subsidiaries or the Bank or any of its subsidiaries, which might, in
     the  opinion  of the Bank,  result in any  material  adverse  change in the
     condition,  financial or otherwise, or in the earnings, business affairs or
     business  prospects  of the Bank  and its  subsidiaries  considered  as one
     enterprise,  or might  materially  and adversely  affect the  properties or
     assets thereof or might materially and adversely affect the consummation of
     this  Agreement,  the Global  Agency  Agreement,  the Interest  Calculation
     Agreement,  the  Exchange  Rate  Agent  Agreement  or the Bank Notes or any
     transaction contemplated hereby or thereby.

(xv) Commodity  Exchange  Act. The Bank Notes,  when issued,  authenticated  and
     delivered  pursuant  to the  provisions  of this  Agreement  and the Global
     Agency Agreement,  will be excluded or exempted under the provisions of the
     Commodity Exchange Act.

(b) Additional Certifications. Any certificate signed by any officer of the Bank
or the Parent and  delivered  to the  Distribution  Agents or to counsel for the
Distribution Agents in connection with an offering of Bank Notes, or the sale of
Bank Notes to a Distribution Agent as principal,  contemplated by this Agreement
shall be deemed a  representation  and warranty by the Bank to the  Distribution
Agents as to the matters covered thereby on the date of such  certificate and at
each Representation Date referred to in Section 2(a) hereof subsequent thereto.

SECTION 3.        Purchases as Principal; Solicitations as Distribution Agents.

(a) Purchases as Principal.  Unless otherwise agreed to by a Distribution  Agent
and the  Bank,  Bank  Notes  shall be  purchased  by the  Distribution  Agent as
principal.  Such purchases shall be made in accordance with terms agreed upon by
the  Distribution  Agent  and the Bank  with  respect  to such  information  (as
applicable)  as is  specified  in Exhibit A hereto  (which terms shall be agreed
upon  orally,  and which may or may not be  confirmed  in writing in the form of
Exhibit A, prepared by the  Distribution  Agent and mailed or sent via facsimile
transmission to the Bank) and, in the case of sales to Distribution  Agents on a
syndicated  basis,  a  separate  terms  agreement  substantially  in the form of
Exhibit H hereto.  Any oral or written  agreement  entered into  pursuant to the
previous  sentence,  including any agreement in the form of Exhibit H hereof, is
referred to herein as a "Terms Agreement".  The Distribution  Agent's commitment
to  purchase  Bank Notes as  principal  shall be deemed to have been made on the
basis of the  representations  and  warranties of the Bank herein  contained and
shall be subject to the terms and conditions  herein set forth. Each purchase of
Bank Notes,  unless otherwise agreed,  shall be at a discount from the principal
amount of each such Bank Note equivalent to the applicable  commission set forth
in Exhibit B hereto. The Distribution Agent may engage the services of any other
broker or dealer in  connection  with the resale of the Bank Notes  purchased as
principal and may allow any portion of the discount  received in connection with
such  purchases  from the Bank to such brokers and dealers.  At the time of each
purchase of Bank Notes by a Distribution  Agent as principal,  the  Distribution
Agent shall  specify the  requirements  for the  opinions of counsel,  officers'
certificates  and the  accountant's  letter  pursuant to Sections 6(a), 6(b) and
6(d) hereof. The resale of any Bank Notes acquired by such Distribution Agent as
principal  shall be subject to all of the applicable  selling  restrictions  set
forth in Exhibit G hereto.

(b) Solicitations as Distribution  Agents.  On the basis of the  representations
and warranties herein contained,  but subject to the terms and conditions herein
set  forth,  when  agreed  upon  by the  Bank  and a  Distribution  Agent,  such
Distribution  Agent, as an agent of the Bank, will use its reasonable efforts to
solicit  offers to  purchase  the Bank Notes upon the terms and  conditions  set
forth  herein  and in the  Offering  Circular.  All Bank  Notes  sold  through a
Distribution  Agent as  agent  will be sold at 100% of  their  principal  amount
unless otherwise agreed to by the Bank and the Distribution Agent.

         The Bank  reserves  the  right,  in its  sole  discretion,  to  suspend
solicitation of purchases of the Bank Notes through the Distribution  Agents, as
agents,  commencing  at any time for any  period  of time or  permanently.  Upon
receipt of instructions  from the Bank, the  Distribution  Agents will forthwith
suspend  solicitation of purchases from the Bank until such time as the Bank has
advised the Distribution  Agents that such  solicitation may be resumed.  During
such  period,  the Bank shall not be required to comply with the  provisions  of
Sections  8(b),  (c) and (d).  Upon advising the  Distribution  Agents that such
solicitation may be resumed,  however, the Bank shall simultaneously provide the
documents  required to be  delivered  by  Sections  8(b),  (c) and (d),  and the
Distribution  Agents shall have no obligation to solicit  offers to purchase the
Bank Notes  until  such  documentation  has been  received  by the  Distribution
Agents.

         The Bank agrees to pay each  Distribution  Agent a  commission,  in the
form of a discount,  equal to the applicable  percentage of the principal amount
of each Bank Note  sold by the Bank as a result of a  solicitation  made by such
Distribution  Agent as set forth in Exhibit B hereto,  or as otherwise agreed to
by the Bank and such Distribution Agent. The Distribution Agents may reallow any
portion of the commission  payable pursuant hereto to dealers in connection with
the offer and sale of the Bank Notes.

(c)  Administrative  Procedures.  The purchase price,  interest rate or formula,
maturity  date and other terms of the Bank Notes (as  applicable)  specified  in
Exhibit  A  hereto  shall  be  agreed  upon  by  the  Bank  and  the  applicable
Distribution  Agent  and set  forth  in a  pricing  supplement  to the  Offering
Circular  to  be  prepared  in   connection   with  each  sale  of  Bank  Notes.
Administrative procedures with respect to the sale of Bank Notes shall be agreed
upon  from  time  to  time  by  the  Distribution   Agents  and  the  Bank  (the
"Procedures"). The initial Procedures, as agreed upon by the Distribution Agents
and the Bank, are attached hereto as Exhibit I. The Distribution  Agents and the
Bank  agree to  perform  the  respective  duties  and  obligations  specifically
provided to be performed by the  Distribution  Agents and the Bank herein and in
the Procedures.

(d) Delivery.  The documents  required to be delivered by Section 6 hereof shall
be delivered  at the office of Brown & Wood LLP, on the date hereof,  or at such
other  time as the  Distribution  Agents  and the Bank may agree upon in writing
(the "Closing Time").

SECTION 4.        Covenants of the Bank.

         The Bank covenants with the Distribution Agents as follows:

(a)  Amending  Offering  Circular.  The Bank will give the  Distribution  Agents
notice of its intention to prepare any additional  offering circular  supplement
with respect to the sale of the Bank Notes or any amendment or supplement to the
Offering  Circular and will furnish the  Distribution  Agents with copies of any
such  amendment or supplement or other  documents  proposed to be  distributed a
reasonable time in advance of such proposed distribution and will not distribute
any such  amendment  or  supplement  or other  documents  in a form to which the
Distribution  Agents or counsel for the  Distribution  Agents  shall  reasonably
object.

(b) Copies of  Offering  Circular.  The Bank will  deliver  to the  Distribution
Agents as many copies of the  Offering  Circular  (as  amended or  supplemented,
including  documents  incorporated  by  reference  therein) as the  Distribution
Agents shall  reasonably  request in connection with sales or  solicitations  of
offers to purchase the Bank Notes.

(c)  Revisions  of Offering  Circular -- Material  Changes.  Except as otherwise
provided  in  Subsection  (d) of this  Section  4, if any event  shall  occur or
condition exist as a result of which it is necessary,  in the reasonable opinion
of counsel  for the  Distribution  Agents or counsel  for the Bank,  to amend or
supplement  the Offering  Circular in order that the Offering  Circular will not
include any untrue statement of a material fact or omit to state a material fact
necessary in order to make the  statements  made therein not  misleading  in the
light of the circumstances  existing at the time it is delivered to a purchaser,
immediate notice shall be given,  and confirmed in writing,  to the Distribution
Agents to cease the  solicitation  of offers to purchase the Bank Notes in their
capacity as agents and to cease sales of the Bank Notes the Distribution  Agents
may then own as principal,  and the Bank will promptly prepare such amendment or
supplement as may be necessary to correct such untrue statement or omission. The
Distribution  Agents shall, at such time as the Bank shall have furnished to the
Distribution  Agents  an  amended  or  supplemented  Offering  Circular  in form
satisfactory to the Distribution  Agents and their counsel,  resume solicitation
of offers to  purchase  Bank Notes  using the  Offering  Circular so amended and
supplemented.  The Bank  agrees to update  the  Offering  Circular  no less than
annually within 120 days after its fiscal year-end.

(d) Suspension of Certain Obligations.  The Bank shall not be required to comply
with the  provisions of subsection  (c) of this Section 4 during any period from
the  later  of the  time  (i)  the  Distribution  Agents  shall  have  suspended
solicitation of purchases of the Bank Notes in their capacity as agents pursuant
to a request  from the Bank and (ii) no  Distribution  Agent shall then hold any
Bank Notes purchased as principal pursuant hereto, until the time the Bank shall
determine that  solicitation of purchases of the Bank Notes should be resumed or
the Distribution Agent shall  subsequently  purchase Bank Notes from the Bank as
principal.

(e)  Regulatory  Reports.  The Bank shall provide the  Distribution  Agents with
copies of the publicly  available portion of any reports required to be filed by
the Bank or the Parent with any United States or state supervisory or regulatory
authority  as promptly  as  reasonably  practicable  after such  reports  become
publicly available.

(f) Preparation of Pricing Supplements.  The Bank will prepare,  with respect to
the Bank Notes to be sold through or to the Distribution Agents pursuant to this
Agreement,  a  pricing  supplement  with  respect  to the  Bank  Notes in a form
previously approved by the Distribution Agents.

(g) Blue Sky  Qualifications.  The Bank will endeavor,  in cooperation  with the
Distribution  Agents,  to qualify the Bank Notes for offering and sale under the
applicable  securities laws of such states and other jurisdictions of the United
States  as the  Distribution  Agents  may  designate,  and  will  maintain  such
qualifications  in effect for as long as may be required for the distribution of
the Bank Notes; provided,  however, that the Bank shall not be obligated to file
any general consent to service of process or to qualify as a foreign corporation
in any  jurisdiction  in which it is not so  qualified.  The Bank will file such
statements  and reports as may be required by the laws of each  jurisdiction  in
which  the Bank  Notes  have been  qualified  as above  provided.  The Bank will
promptly  advise  the  Distribution  Agents  of the  receipt  by the Bank of any
notification  with respect to the  suspension of the  qualification  of the Bank
Notes  for  sale  in  any  such  state  or  jurisdiction  or the  initiating  or
threatening of any proceeding for such purpose.

(h) Stand-Off  Agreement.  In connection with a purchase by a Distribution Agent
of Bank Notes as  principal,  between the date of the agreement to purchase such
Bank Notes and the Settlement Date with respect to such purchase,  the Bank will
not,  without the prior consent of the  Distribution  Agent who is party to such
agreement,  offer  or sell,  or  enter  into  any  agreement  to sell,  any debt
securities  of the Bank (other than the Bank Notes that are to be sold  pursuant
to such  agreement  and  deposit  and other  bank  obligations  issued  and sold
directly by the Bank in the ordinary course of its business).

SECTION 5.        Payment of Expenses.

         Whether or not the transactions  contemplated hereunder are consummated
or this  Agreement or any  agreement by a  Distribution  Agent to purchase  Bank
Notes as principal is terminated, the Bank will pay all expenses incident to the
performance of the Bank's  obligations under this Agreement  including,  without
limitation: (a) the preparation,  printing and delivery of the Offering Circular
and all amendments and supplements thereto; (b) the preparation and reproduction
of this Agreement; (c) the preparation, issuance and delivery of the Bank Notes,
including fees and expenses related to the use of book-entry notes; (d) the fees
and  disbursements of the Bank's counsel and accountants,  of the Paying Agents,
London  Issuing  Agent,  Registrar,  Transfer Agent and Listing Agent and of any
calculation  agents  or  exchange  rate  agents;  (e) the  reasonable  fees  and
disbursements of counsel to the Distribution  Agents incurred in connection with
the  establishment  of the program  relating to the Bank Notes and incurred from
time to time in connection with the transactions  contemplated  thereby; (f) any
fees  charged  by  rating  agencies  for  rating  of the  Bank  Notes;  (g)  any
advertising and other out-of-pocket expenses of the Distribution Agents incurred
with the  approval of the Bank;  (h) the  qualification  of the Bank Notes under
state  securities laws in accordance with the provisions of Section 4(g) hereof,
including the filing fees and the reasonable fees and  disbursements  of counsel
for the Distribution  Agents in connection  therewith and in connection with the
preparation of any Blue Sky Survey and any Legal Investment Survey; (i) the cost
of preparing  and providing  any CUSIP or other  identification  numbers for the
Bank Notes and (j) all fees payable to any exchange in  connection  with listing
the Bank Notes on such exchange.

SECTION 6.        Conditions of Distribution Agents' Obligations.

         The  obligations  of the  Distribution  Agents  to  solicit  offers  to
purchase the Bank Notes as agents of the Bank, the obligations of any purchasers
of Bank Notes sold through a Distribution  Agent as agent, and any obligation of
a  Distribution  Agent to purchase Bank Notes  pursuant to any agreement by such
Distribution  Agent to purchase Bank Notes as principal (or otherwise),  will be
subject  at  all  times  to  the  accuracy  in  all  material  respects  of  the
representations  and  warranties  on the  part  of the  Bank  herein  and to the
accuracy  in all  material  respects  of the  statements  of the  Bank's and the
Parent's officers made in any certificate  furnished  pursuant to the provisions
hereof,  to the performance and observance in all material  respects by the Bank
of all covenants and agreements herein contained and to the following additional
conditions precedent:

(a) Legal  Opinions.  On the date hereof,  and, if required  pursuant to Section
8(c)  hereof,  on each  Settlement  Date,  the  Distribution  Agents  shall have
received  the  following  legal  opinions,  dated as of the date  hereof  or the
Settlement  Date, as the case may be, and in form and substance  satisfactory to
the Distribution Agents:

(i)      Opinions of Counsel to the Bank and the Parent.  The opinion of John G.
         Finneran, Jr., Counsel to the Bank and the Parent, substantially in the
         form of Exhibit C.

(ii)     Opinion of Counsel to the Distribution  Agents.  The opinion of Brown &
         Wood LLP, counsel to the Distribution Agents,  covering such matters as
         they may request.

(b) Officers'  Certificates.  On the date hereof,  and, if required  pursuant to
Section 8(b) hereof, on each Settlement Date, the Distribution Agents shall have
received a  certificate  of (i) the  President,  Senior Vice  President  or Vice
President,  and  the  Chief  Financial  Officer,  Chief  Accounting  Officer  or
Treasurer of the Bank satisfactory to the Distribution Agents,  substantially in
the form of Exhibit D hereto and (ii) the  President,  Senior Vice  President or
Vice President,  and the Chief Financial  Officer,  Chief Accounting  Officer or
Treasurer of the Parent satisfactory to the Distribution  Agents,  substantially
in the form of Exhibit E hereto,  each dated the date  hereof or the  Settlement
Date, as the case may be.

(c)  Representations  Certificate.  On the date hereof, the Distribution  Agents
shall have received a certificate  of the Parent,  substantially  in the form of
Exhibit F hereto.

(d)  Accountants'  Letter.  On the date  hereof,  and, if  required  pursuant to
Section 8(d) hereof, on each Settlement Date, the Distribution Agents shall have
received a letter from Ernst & Young LLP,  independent  accountants  to the Bank
and the Parent,  dated as of the date hereof or the Settlement Date, as the case
may be, and in form and substance satisfactory to the Distribution Agents.

(e) Other Documents.  On the date hereof and on each Settlement Date, counsel to
the  Distribution  Agents  shall have been  furnished  with such  documents  and
opinions as such counsel may reasonably request for the purpose of enabling such
counsel  to pass  upon  the  issuance  and  sale of the  Bank  Notes  as  herein
contemplated and related  proceedings,  or in order to evidence the accuracy and
completeness of any of the representations and warranties, or the fulfillment of
any of the conditions,  herein contained;  and all proceedings taken by the Bank
in  connection  with the issuance and sale of Bank Notes as herein  contemplated
shall be  satisfactory in form and substance to the  Distribution  Agents and to
counsel to the Distribution Agents.

         If any  condition  specified  in this  Section  6 shall  not have  been
fulfilled  when and as  required to be  fulfilled,  this  Agreement  (or, at the
option of the Distribution Agent, any applicable  agreement by such Distribution
Agent to purchase Bank Notes as principal) may be terminated by the Distribution
Agents by written notice to the Bank at any time at or prior to the Closing Time
and any such  termination  shall be without  liability of any party to any other
party,  except  that the  provisions  of  Section 5 hereof,  the  indemnity  and
contribution agreement set forth in Sections 9 and 10 hereof, and the provisions
of Sections 11, 14 and 15 hereof shall remain in effect.

SECTION 7.   Delivery of and Payment for Bank Notes Sold through a Distribution
             Agent.

         Delivery of Bank Notes sold through a Distribution Agent as agent shall
be made by the Bank to such Distribution  Agent for the account of any purchaser
only against payment therefor in immediately  available funds. In the event that
a  purchaser  shall fail either to accept  delivery of or to make  payment for a
Bank  Note on the date  fixed  for  settlement,  the  Distribution  Agent  shall
promptly  notify the Bank and  deliver  the Bank Note to the Bank,  and,  if the
Distribution  Agent has  theretofore  paid the Bank for the Bank Note,  the Bank
will promptly return such funds to the Distribution Agent. If such failure shall
have occurred for any reason other than default by the  applicable  Distribution
Agent to  perform  its  obligations  hereunder,  the Bank  will  reimburse  such
Distribution Agent on an equitable basis for its loss of the use of funds during
the period when the funds were credited to the account of the Bank.

SECTION 8.        Additional Covenants of the Bank.

         The Bank covenants and agrees with each Distribution Agent that:

(a) Reaffirmation of Representations and Warranties. Each acceptance by the Bank
of an offer for the purchase of Bank Notes (whether to a  Distribution  Agent as
principal or through the Distribution Agent as agent), and each delivery of Bank
Notes to the Distribution  Agents, shall be deemed to be an affirmation that the
representations  and  warranties of the Bank  contained in this Agreement and in
any certificate theretofore delivered to the Distribution Agents pursuant hereto
are true and correct in all material  respects at the time of such acceptance or
sale,  as the case may be,  and an  undertaking  that such  representations  and
warranties  will be true and  correct in all  material  respects  at the time of
delivery to the purchaser or his agent, or to the applicable Distribution Agent,
of the Bank Note or Bank Notes relating to such  acceptance or sale, as the case
may be, as though  made at and as of each such time (and it is  understood  that
such  representations  and warranties  shall relate to the Offering  Circular as
amended and  supplemented to each such time,  including any amendment  resulting
from  the  incorporation  by  reference  of  documents  filed by the Bank or the
Parent).

(b)  Subsequent  Delivery  of  Certificates.  Each  time  that (i) the  Offering
Circular  shall be  amended  or  supplemented  (other  than by an  amendment  or
supplement providing solely for a change in the interest rates or other variable
terms  of Bank  Notes),  (ii)  there is filed  with the  Commission  or any bank
regulatory  agency any  document  incorporated  by  reference  into the Offering
Circular,  but in no event  more  than  once a  quarter  upon the  filing of the
Parent's  Form 10-Q  unless  requested  by the  Distribution  Agents,  (iii) (if
required in connection  with the purchase of Bank Notes by a Distribution  Agent
as principal) the Bank sells Bank Notes to such Distribution  Agent as principal
or (iv) the Bank issues and sells Bank Notes in a form not previously  certified
to the  Distribution  Agents by the Bank,  the Bank shall furnish or cause to be
furnished  forthwith to the Distribution  Agents  certificates from the Bank and
the Parent  dated the date of such  amendment  or  supplement,  the date of such
filing,  or the  Settlement  Date,  as the case may be, to the  effect  that the
statements  contained  in the  certificates  which  were last  furnished  to the
Distribution  Agents by the Bank and the Parent  pursuant to Section 6(b) hereof
are true and correct in all  material  respects  at the time of such  amendment,
supplement  or sale,  as the case may be, as though  made at and as of such time
(except that such statements shall be deemed to relate to the Offering  Circular
as amended and supplemented to such time, including any amendment resulting from
incorporation by reference of documents filed by the Bank and the Parent) or, in
lieu of such  certificates,  certificates  of the same form as the  certificates
referred  to in said  Section  6(b),  modified  as  necessary  to  relate to the
Offering  Circular as amended and  supplemented  to the time of delivery of such
certificates.

(c)  Subsequent  Delivery  of Legal  Opinions.  Each time that (i) the  Offering
Circular shall be amended or supplemented  with respect to the Bank Notes (other
than by an amendment or supplement (x) providing solely for a change in interest
rates or other  variable  terms of the Bank  Notes or  similar  changes,  or (y)
setting forth financial  statements or other  information as of and for a fiscal
period  (unless,  in the  reasonable  judgment of the  Distribution  Agents,  an
opinion of counsel  should be  furnished in light of such an  amendment)),  (ii)
there is filed with the  Commission or any bank  regulatory  agency any document
incorporated by reference into the Offering Circular,  but in no event more than
once a quarter upon the filing of the Parent's Form 10-Q unless requested by the
Distribution  Agents, (iii) (if required in connection with the purchase of Bank
Notes by a  Distribution  Agent as principal)  the Bank sells Bank Notes to such
agent as  principal  or (iv) the Bank  issues and sells Bank Notes in a form not
previously  certified  to the  Distribution  Agents by the Bank,  the Bank shall
furnish or cause to be furnished  forthwith to the  Distribution  Agents and the
Distribution  Agents'  counsel a letter from each  counsel  last  furnishing  an
opinion  referred to in Section  6(a)(i) hereof (or such other counsel as may be
acceptable  to the  Distribution  Agents)  to the effect  that the  Distribution
Agents may rely on such last  opinion to the same extent as though it were dated
the date of such letter  authorizing  reliance  (except that  statements in such
last opinion  shall be deemed to relate to the Offering  Circular as amended and
supplemented to the time of delivery of such letter authorizing  reliance) or in
lieu of such  letter,  each  such  counsel  (or  such  other  counsel  as may be
acceptable to the Distribution  Agents) may deliver a letter in the same form as
its letter referred to in Section  6(a)(i) but modified,  as necessary to relate
to the Offering  Circular as amended and supplemented to the time of delivery of
such  letter.  With  respect to this Section  8(c),  the opinion  referred to in
Section  6(a)(ii) will also be furnished in the same manner  contemplated  above
but only pursuant to Section 8(c)(iii) above.

(d) Subsequent Delivery of Accountants' Letters. Each time that (i) the Offering
Circular shall be amended or supplemented  with respect to the Bank Notes (other
than by an amendment  or  supplement  providing  solely for a change in interest
rates or other  variable  terms of the Bank  Notes),  (ii) if  requested  by the
Distribution  Agents,  but in any event at least once  annually at the filing of
the  Parent's  Form  10-K,  there is  filed  with the  Commission  any  document
incorporated  by  reference  into the Offering  Circular,  (iii) (if required in
connection with the purchase of Bank Notes by a Distribution Agent as principal)
the Bank sells Bank Notes to such agent as  principal  or (iv) (if required by a
Distribution  Agent)  the  Bank  issues  and  sells  Bank  Notes  in a form  not
previously  certified  to the  Distribution  Agents by the Bank,  the Bank shall
furnish or cause to be furnished  forthwith to the  Distribution  Agents and the
Distribution  Agents'  counsel a letter from Ernst & Young LLP  reaffirming  the
statements made in its letter delivered  pursuant to Section 6(d), or in lieu of
such  letter,  Ernst & Young  LLP may  deliver  a letter in the same form as its
letter  referred to in Section  6(d) but  modified as necessary to relate to the
Offering  Circular as amended and  supplemented  to the time of delivery of such
letter.

(e)  Listing.  In  connection  with any  application  to list Bank  Notes on the
Luxembourg  Stock  Exchange or any other stock  exchange,  the Bank will furnish
from  time  to  time  any  and  all  documents,  instruments,   information  and
undertakings  and  publish all  advertisements  or other  material  that may the
necessary in order to effect such listing(s) and maintain such listing(s)  until
none of such Bank Notes is  outstanding or until such time as payment in respect
of  principal,  premium,  if any, and interest in respect of all such Bank Notes
has been duly provided for, whichever is earlier; provided, however, that if the
Bank can no longer  reasonably  maintain such  listing(s),  it will use its best
efforts to obtain and maintain the quotation  for, or listing of, the Bank Notes
on such other stock exchange or stock  exchanges as the Bank may decide with the
approval of the Distribution Agents.

SECTION 9.        Indemnification.

(a)  Indemnification  of Distribution  Agents.  The Bank agrees to indemnify and
hold harmless each Distribution Agent, each person who controls any Distribution
Agent  and  each  affiliate  of  any  Distribution   Agent  which  assists  such
Distribution  Agent in the  distribution of the Bank Notes within the meaning of
the 1933 Act or of the 1934 Act  against any and all  losses,  claims,  damages,
expenses or  liabilities,  to which they or any of them may become subject under
the  1933  Act or the  1934 Act or  other  Federal  or  state  statutory  law or
regulation,  at common law or  otherwise,  as incurred,  insofar as such losses,
claims,  damages,  expenses or liabilities (or actions in respect thereof) arise
out of or are based upon any untrue  statement or alleged untrue  statement of a
material fact contained in the Offering Circular (including for purposes of this
Section  9 all  amendments  and  supplements  thereto  and any of the  documents
incorporated  by  reference  therein),  or arise  out of or are  based  upon the
omission or alleged  omission to state  therein a material  fact  required to be
stated  therein or necessary  to make the  statements  therein,  in light of the
circumstances  under  which  they  were  made,  not  misleading,  and  agrees to
reimburse each such indemnified party for any legal or other expenses reasonably
incurred by them, as incurred, in connection with investigating or defending any
such loss, claim, damage, liability or action; provided,  however, that the Bank
will not be liable in any such case to the  extent  that any such  loss,  claim,
damage,  expense or  liability  arises  out of or is based upon any such  untrue
statement  or alleged  untrue  statement  or omission or alleged  omission  made
therein in reliance upon and in conformity with written information furnished to
the Bank by or on behalf of any Distribution  Agent  specifically for use in the
Offering Circular.

(b)  Indemnification  of the Bank. Each  Distribution  Agent severally agrees to
indemnify  and hold  harmless  the Bank and each  person who  controls  the Bank
within the  meaning of the 1933 Act or of the 1934 Act to the same extent as the
foregoing  indemnity  from the Bank to each  Distribution  Agent,  but only with
reference to written  information  furnished to the Bank by or on behalf of such
Distribution Agent specifically for use in the Offering Circular. This indemnity
agreement will be in addition to any liability which any Distribution  Agent may
otherwise have.

         If  any  suit,  action,   proceeding  (including  any  governmental  or
regulatory investigation),  claim or demand shall be brought or asserted against
any person in respect of which indemnity may be sought pursuant to either of the
two preceding paragraphs,  such person (the "Indemnified Person") shall promptly
notify the person against whom such  indemnity may be sought (the  "Indemnifying
Person")  in  writing,   and  the  Indemnifying  Person,  upon  request  of  the
Indemnified  Person,  shall  retain  counsel  reasonably   satisfactory  to  the
Indemnified  Person to  represent  the  Indemnified  Person  and any  others the
Indemnifying  Person may designate in such proceeding and shall pay the fees and
expenses of such counsel related to such proceeding. In any such proceeding, any
Indemnified Person shall have the right to retain its own counsel,  but the fees
and expenses of such counsel shall be at the expense of such Indemnified  Person
unless  (i) the  Indemnifying  Person  and the  Indemnified  Person  shall  have
mutually agreed to the contrary,  (ii) the Indemnifying Person has failed within
a reasonable time to retain counsel  reasonably  satisfactory to the Indemnified
Person  or (iii)  the  named  parties  in any  such  proceeding  (including  any
impleaded  parties)  include both the  Indemnifying  Person and the  Indemnified
Person  and  representation  of  both  parties  by the  same  counsel  would  be
inappropriate due to actual or potential differing interests between them. It is
understood  that the  Indemnifying  Person  shall not,  in  connection  with any
proceeding  or related  proceeding in the same  jurisdiction,  be liable for the
fees and  expenses  of more than one  separate  firm (in  addition  to any local
counsel) for all Indemnified  Persons, and that all such fees and expenses shall
be reimbursed as they are incurred.  Any such separate firm for the Distribution
Agents, each affiliate of any Distribution Agent which assists such Distribution
Agent in the  distribution  of the Bank  Notes and such  control  persons of the
Distribution  Agents shall be  designated in writing by J.P.  Morgan  Securities
Inc. or, if J.P.  Morgan  Securities  Inc. is not an Indemnified  Party,  by the
Distribution  Agents that are Indemnified Parties and any such separate firm for
the Bank,  its directors,  its officers and such control  persons of the Bank or
authorized  representatives  shall be  designated  in writing  by the Bank.  The
Indemnifying  Person shall not be liable for any  settlement  of any  proceeding
effected  without its written  consent,  but if settled  with such consent or if
there be a final judgment for the plaintiff,  the Indemnifying  Person agrees to
indemnify  any  Indemnified  Person from and against  any loss or  liability  by
reason of such settlement or judgment.  Notwithstanding  the foregoing sentence,
if at any time an Indemnified Person shall have requested an Indemnifying Person
to  reimburse  the  Indemnified  Person  for fees and  expenses  of  counsel  as
contemplated by the third sentence of this paragraph,  the  Indemnifying  Person
agrees that it shall be liable for any  settlement  of any  proceeding  effected
without its written  consent if (i) such settlement is entered into more than 30
days after receipt by such Indemnifying Person of the aforesaid request and (ii)
such  Indemnifying  Person shall not have reimbursed the  Indemnified  Person in
accordance  with  such  request  prior  to  the  date  of  such  settlement.  No
Indemnifying Person shall,  without the prior written consent of the Indemnified
Person, effect any settlement of any pending or threatened proceeding in respect
of which  any  Indemnified  Person is or could  have been a party and  indemnity
could  have been  sought  hereunder  by such  Indemnified  Person,  unless  such
settlement includes an unconditional release of such Indemnified Person from all
liability on claims that are the subject matter of such proceeding.

SECTION 10.       Contribution.

         If the indemnification provided for in paragraphs (a) or (b) of Section
9 is  unavailable  to an Indemnified  Person or  insufficient  in respect of any
losses,  claims,  damages or liabilities  referred to therein in connection with
any offering of Bank Notes, but is applicable in accordance with its terms, then
each  Indemnifying  Person under such paragraph,  in lieu of  indemnifying  such
Indemnified Person thereunder, shall contribute to the amount paid or payable by
such  Indemnified  Person  as a  result  of  such  losses,  claims,  damages  or
liabilities  (i) in such  proportion as is  appropriate  to reflect the relative
benefits received by the Bank on the one hand and each Distribution Agent on the
other from the offering of the Bank Notes or (ii) if the allocation  provided by
clause (i) above is not  permitted by applicable  law, in such  proportion as is
appropriate to reflect not only the relative  benefits referred to in clause (i)
above  but  also  the  relative  fault  of the  Bank on the one  hand  and  each
Distribution  Agent on the other in connection  with the statements or omissions
that resulted in such losses,  claims,  damages or  liabilities,  as well as any
other relevant equitable  considerations.  The relative benefits received by the
Bank on the one hand and each Distribution Agent on the other in connection with
the  offering  of such Bank Notes  shall be deemed to be in the same  respective
proportion  as the net  proceeds  from the  offering of such Bank Notes  (before
deducting expenses) received by the Bank and the total discounts and commissions
received by each  Distribution  Agent in respect  thereof bear to the  aggregate
offering  price of such Bank Notes.  The  relative  fault of the Bank on the one
hand  and of each  Distribution  Agent  on the  other  shall  be  determined  by
reference to, among other things, whether the untrue or alleged untrue statement
of a material fact or the omission or alleged  omission to state a material fact
relates to information  supplied by the Bank or by such  Distribution  Agent and
the parties' relative intent,  knowledge,  access to information and opportunity
to correct or prevent such statement or the omission or alleged omission.

         The Bank and each  Distribution  Agent agrees that it would not be just
and equitable if contribution pursuant to this Section 10 were determined by pro
rata allocation (even if all Distribution  Agents were treated as one entity for
such purpose) or by any other method of allocation that does not take account of
the  equitable  considerations  referred to above in this Section 10. The amount
paid or  payable by an  Indemnified  Person as a result of the  losses,  claims,
damages and  liabilities  referred to above in Sections 9 and 10 shall be deemed
to  include,  subject to the  limitations  set forth  above,  any legal or other
expenses incurred by such Indemnified Person in connection with investigating or
defending any such action or claim. Notwithstanding the provisions of Sections 9
and 10, in no event shall a  Distribution  Agent be required to  contribute  any
amount in excess of the amount by which the total  price at which the Bank Notes
referred to in Section 10 that were sold by or through such  Distribution  Agent
exceeds the amount of any damages  that such  Distribution  Agent has  otherwise
been  required to pay by reason of such untrue or alleged  untrue  statement  or
omission or alleged omission.  No person guilty of fraudulent  misrepresentation
(within  the  meaning of Section  11(f) of the 1933 Act)  shall be  entitled  to
contribution   from  any  person   who  was  not   guilty  of  such   fraudulent
misrepresentation.  The  obligation  of each  Distribution  Agent to  contribute
pursuant to this  Section 10 is several (in the  proportion  that the  principal
amount of the Bank Notes the sale of which by or through such Distribution Agent
gave rise to such losses,  claims, damages or liabilities bears to the aggregate
principal  amount  of the  Bank  Notes  the  sale of  which  by or  through  any
Distribution Agent gave rise to such losses, claims, damages or liabilities) and
is not joint.

SECTION 11.      Representations, Warranties and Agreements to Survive Delivery.

         All  representations,  warranties  and  agreements  contained  in  this
Agreement or contained in certificates of officers of the Bank pursuant  hereto,
shall  remain  operative  and  in  full  force  and  effect,  regardless  of any
investigation made by or on behalf of the Distribution Agents or any controlling
person of a  Distribution  Agent,  or by or on  behalf  of the  Bank,  and shall
survive each delivery of and payment for any of the Bank Notes.

SECTION 12.       Termination.

(a)  Termination  of this  Agreement.  This  Agreement  (excluding any agreement
hereunder by a  Distribution  Agent to purchase Bank Notes as principal)  may be
terminated  for  any  reason,  at any  time  by  either  the  Bank or any of the
Distribution Agents as to itself, immediately upon the giving of 30 days written
notice of such  termination  to the other party  hereto in  accordance  with the
provisions of Section 13 hereof.

(b)  Termination  of an  Agreement  to  Purchase  Bank  Notes  as  Principal.  A
Distribution  Agent may  terminate an agreement  hereunder by such  Distribution
Agent to purchase Bank Notes as principal,  immediately  upon written  notice to
the Bank, at any time prior to the Settlement Date relating thereto (i) if there
has been,  since the date of such agreement or since the respective  dates as of
which information is given in the Offering Circular, any material adverse change
in the condition,  financial or otherwise, or in the earnings,  business affairs
or business prospects of the Bank and its subsidiaries, or of the Parent and its
subsidiaries,  as the case may be, considered as one enterprise,  whether or not
arising in the ordinary course of business, or (ii) if there shall have occurred
any material adverse change in the financial markets in the United States or any
outbreak  or  escalation  of  hostilities  or other  national  or  international
calamity or crisis the effect of which is such as to make it, in the judgment of
such  Distribution  Agent,  impracticable  to market  the Bank  Notes or enforce
contracts  for the sale of the Bank Notes,  or (iii) there shall have occurred a
change in international financial,  political or economic conditions or currency
exchange rates or exchange  controls as would be likely to prejudice  materially
the sale by such Distribution Agent of the Bank Notes, or (iv) if trading in any
securities of the Bank or the Parent shall have been suspended by the Commission
or a  national  securities  exchange,  or if  trading  generally  on either  the
American  Stock  Exchange,  the New York Stock  Exchange or the Chicago Board of
Trade shall have been suspended,  or minimum or maximum prices for trading shall
have been fixed,  or maximum  ranges for prices for  securities  shall have been
required, by either of said exchanges or by order of the Commission or any other
governmental  authority,  or if a banking moratorium shall have been declared by
either federal, New York State or the Commonwealth of Virginia  authorities,  as
the case may be, or (v) if the  rating  assigned  by any  nationally  recognized
securities  rating agency to any debt securities of the Bank or the Parent as of
the date of any agreement by a Distribution  Agent to purchase the Bank Notes as
principal  shall have been lowered  since that date or if any such rating agency
shall have publicly  announced that it has placed under  surveillance or review,
other than with  positive  implications,  its rating of any debt  securities  or
deposits  of the Bank or the  Parent,  or (vi) if there  shall have come to such
Distribution  Agent's  attention  any facts that would  cause such  Distribution
Agent to  believe  that the  Offering  Circular  or any  amendments  thereto  or
supplements  thereof, at the time it was required to be delivered to a purchaser
of Bank Notes,  contained an untrue  statement of a material  fact or omitted to
state a material  fact  necessary in order to make the  statements  therein,  in
light  of  the  circumstances  existing  at  the  time  of  such  delivery,  not
misleading.

(c)      General.

         In the event of any such termination, none of the parties will have any
liability to the other parties hereto,  except that (i) the Distribution  Agents
shall be  entitled  to any  commissions  earned  in  accordance  with the  third
paragraph  of Section  3(b)  hereof,  (ii) if at the time of  termination  (a) a
Distribution  Agent shall own any Bank Notes  purchased  with the  intention  of
reselling  them or (b) an  offer to  purchase  any of the  Bank  Notes  has been
accepted by the Bank but the time of delivery to the  purchaser  or his agent of
the Bank Note or Bank Notes relating thereto has not occurred, the covenants set
forth in Sections 4 and 8 hereof  shall  remain in effect  until such Bank Notes
are so resold or  delivered,  as the case may be,  and (iii) the  provisions  of
Section  5  hereof,  the  indemnity  and  contribution  agreements  set forth in
Sections 9 and 10 hereof,  and the  provisions  of Section  11, 14 and 15 hereof
shall remain in effect.

SECTION 13.       Notices.

         Unless otherwise  provided herein, all notices required under the terms
and provisions hereof shall be in writing,  either delivered by hand, by mail or
by telex,  telecopier or telegram,  and any such notice shall be effective  when
received at the address specified below.

      If to the Bank:

               Capital One Bank
               8000 Jones Branch Road
               McLean, Virginia 22102
               Attention:  Treasurer
               Facsimile Number: (703) 875-1099


      If to the Parent:

               Capital One Financial Corporation
               2980 Fairview Park Drive
               Falls Church, Virginia 22042-4525
               Attention:  Senior Vice President, Corporate Financial Management
               Facsimile Number:  (703) 205-1088


      If to J.P. Morgan Securities Inc.:
               J.P. Morgan Securities Inc.
               60 Wall Street, 5th Floor
               New York, New York  10260
               Attention:  Transaction Execution Group
               Facsimile Number:  (212) 648-5151


If to any other  Distribution  Agent,  at the  address  specified  in Schedule 1
hereto,  or at such other address as such party may designate  from time to time
by notice duly given in accordance with the terms of this Section 13.

SECTION 14.       Parties.

         This  Agreement  shall inure to the benefit of and be binding  upon the
Distribution Agents, the Bank and their respective successors. Nothing expressed
or  mentioned  in this  Agreement  is intended or shall be construed to give any
person, firm or corporation,  other than the parties hereto and their respective
successors and the controlling persons and officers and directors referred to in
Sections  9 and 10 and  their  heirs  and  legal  representatives,  any legal or
equitable  right,  remedy or claim under or in respect of this  Agreement or any
provision  herein or therein  contained.  This  Agreement and all conditions and
provisions  hereof and  thereof are  intended  to be for the sole and  exclusive
benefit of the parties  hereto and respective  successors  and said  controlling
persons and officers and  directors  and their heirs and legal  representatives,
and for the benefit of no other  person,  firm or  corporation.  No purchaser of
Bank Notes shall be deemed to be a successor by reason merely of such purchase.

SECTION 15.       Governing Law.

         This Agreement and all the rights and  obligations of the parties shall
be governed by and construed in accordance  with the laws of New York applicable
to  agreements  made and to be  performed  in such state  without  regard to its
conflicts of laws principles. Any suit, action or proceeding brought by the Bank
or the Parent in  connection  with or  arising  under  this  Agreement  shall be
brought solely in the state or federal court of appropriate jurisdiction located
in the Borough of Manhattan, The City of New York.

SECTION 16.       Counterparts.

         This Agreement may be executed by any one or more of the parties hereto
in any number of counterparts,  each of which shall be deemed to be an original,
but all such counterparts shall together constitute one and the same instrument.

<PAGE>

         If the foregoing is in accordance  with the your  understanding  of our
agreement,  please sign and return to the Bank a counterpart  hereof,  whereupon
this  instrument  along with all  counterparts  will become a binding  agreement
between  each of the  Distribution  Agents and the Bank in  accordance  with its
terms.

                                                    Very truly yours,


                                                    CAPITAL ONE BANK


                                                    By: __/s/___________________
                                                         Name:
                                                         Title:



CONFIRMED AND ACCEPTED,
as of the date first above written:


J.P. MORGAN SECURITIES INC.


By: __/s/___________________
     Name:
     Title:


J.P. MORGAN SECURITIES LTD.


By: __/s/___________________
     Name:
     Title:




<PAGE>


ABN AMRO INCORPORATED


By: __/s/___________________
     Name:
     Title:


ABN AMRO BANK N.V.


By: __/s/___________________
     Name:
     Title:


BANC OF AMERICA SECURITIES LLC


By: __/s/___________________
     Name:
     Title:


BANK OF AMERICA INTERNATIONAL LIMITED


By: __/s/___________________
     Name:
     Title:


BARCLAYS CAPITAL INC.


By: __/s/___________________
     Name:
     Title:


BARCLAYS BANK PLC


By: __/s/___________________
     Name:
     Title:




<PAGE>


CHASE SECURITIES INC.


By: __/s/___________________
     Name:
     Title:


CHASE MANHATTAN INTERNATIONAL LIMITED


By: __/s/___________________
     Name:
     Title:


CREDIT SUISSE FIRST BOSTON CORPORATION


By: __/s/___________________
     Name:
     Title:


CREDIT SUISSE FIRST BOSTON (EUROPE) LIMITED


By: __/s/___________________
     Name:
     Title:


DEUTSCHE BANK SECURITIES INC.


By: __/s/___________________
     Name:
     Title:


DEUTSCHE BANK AG LONDON


By: __/s/___________________
     Name:
     Title:




<PAGE>


DONALDSON, LUFKIN & JENRETTE SECURITIES CORPORATION


By: __/s/___________________
     Name:
     Title:


DONALDSON, LUFKIN & JENRETTE INTERNATIONAL


By: __/s/___________________
     Name:
     Title:


MORGAN STANLEY & CO. INCORPORATED


By: __/s/___________________
     Name:
     Title:


MORGAN STANLEY & CO. INTERNATIONAL LIMITED


By: __/s/___________________
     Name:
     Title:


SALOMON SMITH BARNEY INC.


By: __/s/___________________
     Name:
     Title:


SALOMON BROTHERS INTERNATIONAL LIMITED


By: __/s/___________________
     Name:
     Title:



<PAGE>


                                                                      SCHEDULE 1



J.P. MORGAN SECURITIES INC.            Address for notices:
60 Wall Street                         60 Wall Street, 5th Floor
New York, New York 10260               New York, New York 10260
                                       Attention:   Transaction Execution Group
                                       Telephone:   (212) 648-0234
                                       Facsimile:   (212) 648-5151

J.P. MORGAN SECURITIES LTD.            Address for notices:
60 Victoria Embankment                 60 Victoria Embankment, 4th Floor
London EC4Y OJP                        London EC4Y OJP
                                       Attention:  Transaction Execution Group
                                       -- Mary Hustings
                                       Telephone:  011-44-207-325-5633
                                       Facsimile:  011-44-207-325-8240

ABN AMRO INCORPORATED                  Address for notices:
1290 Avenue of the Americas            1290 Avenue of the Americas
New York, NY  10104                    New York, NY  10104
                                       Attention:  Marc Egert
                                       Telephone:  (212) 314-1858

ABN AMRO BANK N.V.                     Address for notices:
250 Bishopsgate                        250 Bishopsgate
London EC2M 4AA                        London EC2M 4AA
United Kingdom                         United Kingdom

BANC OF AMERICA SECURITIES LLC         Address for notices:
100 North Tyron Street, 7th Floor      100 North Tyron Street, 7th Floor
Charlotte, NC  28255                   Charlotte, NC  28255
                                       Attention:  MTN Desk
                                       Telephone:  (704) 386-6616
                                       Facsimile:  (704) 388-9939

BANK OF AMERICA INTERNATIONAL LIMITED  Address for notices:
1 Alie Street                          1 Alie Street
London, E18DE                          London, E18DE
United Kingdom                         United Kingdom
                                       Attention:  New Issues/Syndicate
                                       Telephone:  011-44-207-634-4903
                                       Facsimile:  011-44-207-634-4937

BARCLAYS CAPITAL INC.                  Address for notices:
222 Broadway                           222 Broadway, 7th Floor
New York, New York   10038             New York, New York  10038
                                       Attention:     Eric Jaeger
                                       Telephone:     (212) 412-2973
                                       Facsimile:     (212) 412-5610

BARCLAYS BANK PLC                      Address for notices:
5 The North Colonnade                  5 The North Colonnade
Canary Wharf                           Canary Wharf
London E14 4BB                         London E14 4BB
                                       Attention:     MTN Dealers
                                       Telephone:     011-44-207-773-9090
                                       Facsimile:     011-44-207-773-4876
                                       Telex: 94020039 BAR G

CHASE SECURITIES INC.                  Address for notices:
270 Park Avenue                        270 Park Avenue
New York, NY 10017                     New York, NY 10017
                                       Attention:     Medium-Term Note Desk
                                       Telephone:     (212) 834-1421
                                       Facsimile:     (212) 834-6081

CHASE MANHATTAN INTERNATIONAL LIMITED  Address for notices:
125 London Wall                        125 London Wall
London, EC2Y 5AJ                       London, EC2Y 5AJ
United Kingdom                         United Kingdom
                                       Attention:     New Issues Desk
                                       Telephone:     011-44-207-777-3900
                                       Facsimile:     011-44-207-777-3144
                                       Telex:  9406-0177 CMIL G

CREDIT SUISSE FIRST BOSTON CORPORATION Address for notices:
11 Madison Avenue                      11 Madison Avenue
New York, NY  10010                    New York, NY  10010
                                       Attention:     Sharon Harrison
                                       Telephone:     (212) 325-2501
                                       Facsimile:     (212) 325-8007

CREDIT SUISSE FIRST BOSTON (EUROPE)
   LIMITED                             Address for notices:
One Cabot Square                       One Cabot Square
London E14 4QJ                         London E14 4QJ
United Kingdom                         United Kingdom
                                       Attention:     MTN Trading Desk
                                       Telephone:     011-44-207-888-4021
                                       Facsimile:     011-44-207-888-3719

DEUTSCHE BANK SECURITIES INC.          Address for notices:
31 West 52nd Street, 3rd Floor         31 West 52nd Street, 3rd Floor
New York, NY  10019                    New York, NY  10019

DEUTSCHE BANK AG LONDON                Address for notices:
Winchester House                       Winchester House
1 Great Winchester Street              1 Great Winchester Street
London EC2N 4DB                        London EC2N 2DB
                                       Attention:  MTN Desk
                                       Telephone:  011-44-207-545-2761
                                       Facsimile:  011-44-207-541-2761

DONALDSON, LUFKIN & JENRETTE           Address for notices:
   SECURITIES CORPORATION              277 Park Avenue, 9th Floor
277 Park Avenue                        New York, NY  10172
New York, NY  10172                    Attention:  Michael Waters
                                       Telephone:  (212) 892-3035

DONALDSON, LUFKIN & JENRETTE           Address for notices:
   INTERNATIONAL                       99 Bishopsgate
99 Bishopsgate                         London EC2M 2YF
London EC2M 3YF                        United Kingdom
United Kingdom                         Attention:  Dennis Redburn
                                       Telephone:  011-44-207-655-7071
                                       Facsimile:  011-44-207-655-7220


MORGAN STANLEY & CO. INCORPORATED      Address for notices:
1585 Broadway,  2nd Floor              1585 Broadway,  2nd Floor
New York, NY 10035                     New York, NY 10035
                                       Attn: Manager-Continuously Offered
                                          Products
                                       Telephone:  (212) 761-4000
                                       Facsimile:  (212) 761-0780
                                       with a copy to:
                                       Att:Peter Cooper
                                           Investment Banking Information Center
                                           29th Floor
                                       Telephone:     (212) 761-8385
                                       Facsimile:     (212) 761-0260

MORGAN STANLEY & CO.                   Address for notices:
     INTERNATIONAL LIMITED             25 Cabot Square
25 Cabot Square                        Canary Wharf
Canary Wharf                           London E14 4QA
London E14 4QA                         United Kingdom
United Kingdom                         Attn:  Debt Capital Markets
                                       Telephone:  011-44-207-425-7730
                                       with a copy to:
                                       Attn:  Peter Cooper
                                           Investment Banking Information Center
                                           29th Floor
                                       Telephone:  (212) 761-8385
                                       Facsimile:  (212) 761-0260

SALOMON SMITH BARNEY INC.              Address for notices:
7 World Trade Center                   390 Greenwich Street, 4th Floor
New York, New York  10048              New York, New York  10013
                                       Attention:  Peter Ahern
                                       Telephone:  (212) 723-6104
                                       Facsimile:  (212) 723-8670

SALOMON BROTHERS                       Address for notices:
     INTERNATIONAL LIMITED             Victoria Plaza
Victoria Plaza                         111 Buckingham Palace Road
111 Buckingham Palace Road             London SW1W 0SB
London SW1W 0SB                        Attention:  MTN Desk
                                       Telephone:  020-0721-4228
                                       Facsimile:  020-7721-2829


<PAGE>


                                                                       EXHIBIT A


         The  following  terms,  if  applicable,  shall  be  agreed  to  by  the
Distribution  Agent and the Bank in  connection  with each sale of Bank Notes to
the Distribution  Agent (and unless otherwise defined herein,  capitalized terms
used herein shall have the meanings ascribed to them in the Offering Circular).

DESCRIPTION OF THE NOTES

1.    Specified Currency and Principal Amount:

2.    Senior or Subordinated:

3.    Original Issue Date:

4.    Stated Maturity Date:

5.    Issue Price:

6.    (a) Authorized Denomination(s):

      (b) Redenomination (Yes/No):
          [If yes, give details]

7.    Form of Note (Registered or Bearer):

8.    (a) Series Number:

      (b) If forming part of an existing Series (Yes/No):
          [If yes, give details]

9.    Interest Period:

                  One Month

                  Three Months

                  Six Months

                  Twelve Months

                  Other (Specify Number of Months):

10.   Interest Payment Date(s):

11.   Record Dates (for Registered Notes with Maturities Greater than One Year):

12.   Exchange Rate Agent (Registered Notes and Dual Currency Notes):

13.   Default Rate (if other than Interest Rate):         % per annum

14.   PROVISIONS RELATING TO INTEREST (IF ANY) PAYABLE

15.   FIXED RATE NOTES

16.   Interest Rate:    % per annum.

17.   Day Count Convention:

         30/360 for the period from_______to_______

         Actual/360 for the period from________to________

         Actual/Actual for the period from________to________

         Other (specify convention and applicable period):

FLOATING RATE NOTES

18.   Interest Rate Determination:

                  ISDA Rate

                  Reference Rate Determination

19.   Calculation Agent, if not The Chase Manhattan Bank:

20.   Maximum Interest Rate:     % per annum

21.   Minimum Interest Rate:     % per annum

22.   Day Count Convention:

                  30/360 for the period from________to________

                  Actual/360 for the period from________to________

                  Actual/Actual for the period from________to_________

                  Other (specify convention and applicable period):

23.   Business Day Convention:

                  Floating Rate Convention

                  Following Business Day Convention

                  Modified Following Business Day Convention

                  Preceding Business Day Convention

                     Other (specify):

ISDA RATE

24.   Margin:  [+/-]             % per annum

25.   Floating Rate Option:

26.   Designated Maturity:

27.   Reset Date:

REFERENCE RATE DETERMINATION

28.   Initial Interest Rate:

29.   Index Maturity:

30.   Interest Rate Basis or Bases:

      If CMT Rate:       Designated CMT Telerate Page:

                         Designated CMT Maturity Index:

      IF EURIBOR:

      If LIBOR:            LIBOR Telerate
                              Page:

                           LIBOR Reuters
                              Page:

31.   Index Currency:

32.   Spread:  [+/-]             % per annum

33.   Spread Multiplier:

34.   Initial Interest Reset Date:

35.   Interest Reset Period:

36.   Interest Reset Dates:

37.   Interest Calculation:

                  Regular Floating Rate Note

                  Floating Rate/Fixed Rate Note
                        Fixed Rate Commencement Date:      % per annum
                        Fixed Interest Rate:

                  Inverse Floating Rate Note:              % per annum
                        Fixed Interest Rate:

PROVISIONS REGARDING REDEMPTION/REPAYMENT

38.   Initial Redemption Date:

39.   Initial Redemption Percentage:

40.   Annual Redemption Percentage Reduction:

41.   Holder's Optional Repayment Date(s):

DISCOUNT NOTES (INCLUDING ZERO COUPON NOTES)

42.   Discount Note (Yes/No):

               If Yes:  Total Amount of OID:

                        Yield to Maturity:

                        Initial Accrual Period:  %

                        Issue Price:

INDEXED NOTES

43.   Index:  [give details]

44.   Formula:

45.   Agent, if any, responsible for calculating the principal and/or interest
      payable:

46.   Provisions where calculation by reference to Index and/or Formula is
      impossible or impracticable:

DUAL CURRENCY NOTES

47.   Dual Currency Notes (Yes/No):

               If Yes:  Face Amount:

                        Face Amount Currency:

                        Optional Payment Currency:

                        Option Election Dates:  [give details]

48.   Designated Exchange Rate:

49.   Option Value Calculation Agent:

50.   Agent, if any, responsible for calculating the principal and/or interest
      payable:

INSTALLMENT NOTES

51.   Additional provisions relating to Installment Notes:

PARTLY PAID NOTES

52.   Additional provisions relating to Partly Paid Notes:

GENERAL PROVISIONS

53.   Additional or different Paying Agents:

54.   Additional or different Registrars:

55.   Additional or different London Issuing Agents:

56.   Additional or different Transfer Agents:

57.   "Business  Day" definition (if  other  than as defined in the Offering
      Circular):

58.   Cost, if any, to be borne by Noteholders in connection with exchanges for
      Definitive Bearer Notes:

59.   Talons for future  Coupons or Receipts  to be  attached  to  Definitive
      Bearer Notes (Yes/No) and dates on which such Talons mature:

                  [If yes, give details]

60.   Additional selling restrictions:  [give details]

61.   CUSIP:

      ISIN:

      Common Code:

      Other (specify):

62.   Details of additional/alternative clearance system approved by the Bank:

63.   Notes to the listed (Yes/No):

                  If Yes, stock exchange(s):

64.   Syndicated Issue (Yes/No):

                  If Yes, names of managers and details of relevant stabilizing
                  manager, if any:

65.   Clearance System(s):

                  DTC only

                  Euroclear and Clearstream, Luxembourg only

                  DTC, and Euroclear and Clearstream, Luxembourg through DTC

                  DTC, Euroclear and Clearstream, Luxembourg

                  Other:

66.   Name(s) of relevant Distribution Agent(s):

67.   Other terms or special conditions:

68.   Tax considerations:

69.   Discount or Commission per Note:



<PAGE>

                                                                       EXHIBIT B


         As compensation for the services of the Distribution  Agents hereunder,
the Bank shall pay the applicable  Distribution  Agent,  on a discount  basis, a
commission  for the sale of each Bank Note equal to the principal  amount of the
Bank Note  multiplied by the  appropriate  percentage set forth below, as agreed
upon by the applicable Distribution Agent and the Bank:

                      Global Bank Notes Commission Schedule

                                                            PERCENT OF PRINCIPAL
MATURITY RANGES                                                   AMOUNT

7 days to less than 9 months ............................         .050%
From 9 months to less than 1 year .......................         .125%
From 1 year to less than 18 months ......................         .150%
From 18 months to less than 2 years .....................         .200%
From 2 years to less than 3 years .......................         .250%
From 3 years to less than 4 years .......................         .350%
From 4 years to less than 5 years .......................         .450%
From 5 years to less than 6 years .......................         .500%
From 6 years to less than 7 years .......................         .550%
From 7 years to less than 10 years ......................         .600%
From 10 years to less than 15 years .....................         .625%
Greater than and including 15 years .....................   [to be negotiated at
                                                              the time of sale]



<PAGE>



             [FORM OF OPINION OF COUNSEL TO THE BANK AND THE PARENT]

                                                                       EXHIBIT C


                                                                          [Date]


J.P. MORGAN SECURITIES INC.
60 Wall Street
New York, New York 10260
(OTHER DISTRIBUTION AGENTS)

Ladies and Gentlemen:


                  I am the General  Counsel of Capital One Bank (the "Bank") and
Capital One  Financial  Corporation  (the  "Parent")  and,  together  with other
attorneys under my supervision have acted as counsel to the Bank and the Parent,
in  connection  with  the  execution  today  (i)  by you  and  the  Bank  of the
Distribution Agreement (the "Distribution Agreement"), (ii) by the Parent of the
Representations  Certificate  pursuant  to  Section  6(c)  of  the  Distribution
Agreement  (the  "Representations  Certificate"),  and (iii) by the Bank and The
Chase Manhattan  Bank, The Chase  Manhattan Bank,  London Branch and Kredietbank
S.A.  Luxembourgeoise  (together,  the  "Paying  Agents")  of the Global  Agency
Agreement (the "Global Agency Agreement"),  the Interest  Calculation  Agreement
between  the Bank and The  Chase  Manhattan  Bank  dated as of June 6, 2000 (the
"Interest Calculation Agreement"), the Exchange Rate Agent Agreement between the
Bank and The Chase  Manhattan  Bank dated June 6, 2000 (the "Exchange Rate Agent
Agreement) and (iv) by the Bank and The Chase  Manhattan Bank and The Depository
Trust Company of the Short-Term and Medium-Term Letters of Representations  (the
"Letters of Representations"),  all of which are dated June 6, 2000, relating to
the  issuance  and sale by the Bank of its (i) senior  bank  notes (the  "Senior
Notes") and (ii) subordinated bank notes (the "Subordinated  Notes" and together
with the Senior Notes,  the "Bank Notes").  The Bank Notes have maturities of 30
days to 30 years or more from date of issue.  This  opinion  letter is furnished
pursuant to Section 6(a)(i) of the  Distribution  Agreement.  Capitalized  terms
used  herein  and not  otherwise  defined  have the  meanings  set  forth in the
Distribution Agreement.

     In arriving at the opinions expressed below, we have examined and relied on
the following documents:

(a)  an  executed  copy  of  the  Distribution  Agreement,  the  Representations
     Certificate, the Global Agency Agreement, the Exchange Rate Agent Agreement
     and the Interest Calculation Agreement;
(b)  the Offering Circular;
(c)  specimens of the Bank Notes; and
(d)  the  documents  delivered  to you by the Bank and the Parent at the closing
     pursuant to the Distribution Agreement.

In addition, we have examined and relied on the originals or copies certified or
otherwise  identified to my  satisfaction  of all such corporate  records of the
Bank and the Parent and such other instruments and other  certificates of public
officials,  officers  and  representatives  of the Bank and the  Parent and such
other  persons,  and I have made such  investigations  of law,  as I have deemed
appropriate  as a basis for the  opinions  expressed  below.  In  rendering  the
opinions  expressed  below,  I have  assumed  and  have  not  verified  that the
signatures on all documents that I have examined are genuine, that all copies of
documents that I have examined  conform to the originals  thereof,  and that the
Bank Notes conform to the specimen thereof that I have examined.

     Based on the foregoing, it is our opinion that:

1.   The Bank is a banking  corporation  validly  existing and in good  standing
     under the laws of the Commonwealth of Virginia. The Parent is a corporation
     validly  existing  and in good  standing  under  the  laws of the  State of
     Delaware and is qualified  to do business as a foreign  corporation  in the
     Commonwealth  of Virginia.  The Bank is a  wholly-owned  subsidiary  of the
     Parent,  which has securities  registered under the Securities Exchange Act
     of 1934, as amended.

2.   The  Distribution  Agreement,  the Global  Agency  Agreement,  the Interest
     Calculation Agreement, the Exchange Rate Agent Agreement and the Letters of
     Representations  have been duly  authorized,  executed and delivered by the
     Bank and, assuming due authorization, execution and delivery by all parties
     thereto  other than the Bank,  are legal,  valid,  binding and  enforceable
     agreements  of the Bank,  subject to  applicable  bankruptcy,  liquidation,
     insolvency,     fraudulent    transfer,     reorganization,     moratorium,
     conservatorship,  receivership,  and similar laws of general  applicability
     relating  to,  or  affecting,   creditors'   rights  and  subject,   as  to
     enforceability,  to general  principles  of equity  (regardless  of whether
     enforcement is sought in a proceeding in equity or at law) and, subject, as
     to any indemnification or contribution obligation, to public policies which
     might affect such obligations.

3.   The  Representations  Certificate  has been duly  authorized,  executed and
     delivered  by a duly  authorized  officer of the Parent and,  assuming  due
     authorization,  execution and delivery of the Distribution  Agreement,  the
     Global  Agency  Agreement,  the  Interest  Calculation  Agreement  and  the
     Exchange Rate Agent  Agreement by all parties  thereto other than the Bank,
     is a legal, valid, binding and enforceable agreement of the Parent, subject
     to applicable  bankruptcy,  liquidation,  insolvency,  fraudulent transfer,
     reorganization, moratorium, conservatorship,  receivership and similar laws
     of general applicability  relating to, or affecting,  creditors' rights and
     subject, as to enforceability,  to general principles of equity (regardless
     of whether  enforcement is sought in a proceeding in equity or at law) and,
     subject,  as to any indemnification or contribution  obligation,  to public
     policies which might affect such obligations.

4.   The Bank Notes have been duly  authorized for issuance and sale pursuant to
     the  Distribution  Agreement  and,  when issued and  authenticated  against
     payment of the consideration therefor, the Bank Notes will be legal, valid,
     binding and  enforceable  obligations  of the Bank,  subject to  applicable
     bankruptcy,  liquidation,  insolvency, fraudulent transfer, reorganization,
     moratorium,  conservatorship,  receivership,  and  similar  laws of general
     applicability relating to, or affecting creditors rights and subject, as to
     enforceability,  to general  principles  of equity  (regardless  of whether
     enforcement is sought in a proceeding in equity or at law).

5.   The  execution,  issuance and  delivery by the Bank of the Bank Notes,  the
     execution,  delivery  and  performance  by the  Bank  of  the  Distribution
     Agreement, the Global Agency Agreement, the Interest Calculation Agreement,
     the Exchange Rate Agency Agreement,  the Letters of Representations and any
     agreement by an agent party to the  Distribution  Agreement to purchase the
     Bank Notes as principal, and the execution, delivery and performance by the
     Parent of the  Representations  Certificate,  do not violate any law, rule,
     regulation,  order,  judgment  or decree  applicable  to the Parent and its
     subsidiaries  or the Bank and its  subsidiaries,  if any,  or  violate  any
     provision  of  each of the  Bank's  or the  Parent's  Charter,  Bylaws,  or
     Articles of  Incorporation,  as the case may be, or conflict with or result
     in a material  breach of or constitute a material  default under, or result
     in the creation or imposition of any material  lien,  charge or encumbrance
     upon any property or assets of the Parent and its  subsidiaries or the Bank
     and  its  subsidiaries,  if  any,  pursuant  to  any  contract,  indenture,
     mortgage,  loan agreement,  note,  lease or other instrument known to me to
     which  the  Parent  or  any  of  its  subsidiaries  or  the  Bank  and  its
     subsidiaries if any, or the property of any of them, is bound or subject.

6.   The Bank Notes are exempt from  registration  under Section  3(a)(2) of the
     Securities  Act  of  1933,  as  amended  (the  "1933  Act"),   and  neither
     registration of the Bank Notes under the 1933 Act, nor  qualification of an
     indenture  under the  Trust  Indenture  Act of 1939,  as  amended,  will be
     required in connection  with the offer,  sale,  issuance or delivery of the
     Bank  Notes  pursuant  to the  Distribution  Agreement  or  any  applicable
     agreement by an agent party to the  Distribution  Agreement to purchase the
     Bank Notes as principal.

7.   The Bank is not required to register under the provisions of the Investment
     Company Act of 1940, as amended (the "Investment Company Act").

8.   No  consent,  approval  or  authorization  of or filing with any Federal or
     Virginia governmental body or agency is required for the performance by the
     Bank of its obligations under the Distribution Agreement, the Global Agency
     Agreement,  the Interest  Calculation  Agreement,  the Exchange  Rate Agent
     Agreement,   and  any  applicable  agreement  by  an  agent  party  to  the
     Distribution  Agreement to purchase the Bank Notes as principal or the Bank
     Notes, except such as may be required by the securities or Blue Sky laws of
     the various states in connection with the offer and sale of the Bank Notes.

9.   The Bank Notes conform in all material respects to the description  thereof
     contained  in the  Offering  Circular  under the  caption  "Description  of
     Notes."

10.  The Senior Notes are unsecured and  unsubordinated  debt obligations of the
     Bank, and rank pari passu among themselves and with all other unsecured and
     unsubordinated debt obligations of the Bank except, (A) pursuant to Section
     11(d)(11)  of the  Federal  Deposit  Insurance  Act,  the Bank's  unsecured
     deposit  obligations and (B) pursuant to Section 6.1 - 110.9 of the Code of
     Virginia,  the  Bank's  deposit  obligations.  The  Subordinated  Notes are
     unsecured and  subordinated  debt  obligations of the Bank, rank pari passu
     among themselves, and are subordinate and junior in right of payment to the
     Bank's  obligations  to the depositors  and general  creditors,  other than
     obligations  which, by their express terms, rank on a parity with or junior
     to such  Subordinated  Notes.  Upon issuance,  the Subordinated  Notes will
     qualify as Tier 2 capital of the Bank  (within the meaning of Appendix A to
     12 C.F.R. Part 208).

11.  Except as may be set forth in the  Offering  Circular,  there is no action,
     suit or proceeding  before or by any court or governmental  agency or body,
     domestic or foreign, now pending,  or, to my knowledge,  threatened against
     or  affecting,  the Parent or any of its  subsidiaries  or the Bank and its
     subsidiaries, if any, which if determined adversely to the Parent or any of
     its  subsidiaries  or the  Bank and its  subsidiaries,  as the case may be,
     could  reasonably be expected to result in any material  adverse  change in
     the  financial  condition,  or in the  earnings or business  affairs of the
     Parent  and  its  subsidiaries,  taken  as a  whole,  or the  Bank  and its
     subsidiaries,  taken  as a  whole,  or  could  reasonably  be  expected  to
     materially  and  adversely  affect  the  consummation  of the  Distribution
     Agreement, the Global Agency Agreement, the Interest Calculation Agreement,
     the  Exchange  Rate Agent  Agreement  or the Bank Notes or any  transaction
     contemplated hereby or thereby.

         Because the primary  purpose of my role in the  transaction  was not to
establish or confirm  factual  matters or financial,  accounting or  statistical
matters and because of the wholly or  partially  non-legal  character of many of
the statements  contained in the Offering Circular,  we are not passing upon and
do not assume any responsibility  for the accuracy,  completeness or fairness of
the statements  contained in the Offering Circular and we make no representation
that we have  independently  verified the accuracy,  completeness or fairness of
such  statements.  Without limiting the foregoing,  we assume no  responsibility
for, and have not independently verified, the accuracy, completeness or fairness
of the financial  statements and schedules and other  financial and  statistical
data included in the Offering Circular, and we have not examined the accounting,
financial or statistical records from which such financial statements, schedules
and data are  derived.  We note that,  while  certain  portions of the  Offering
Circular  (including  financial  statements  and  schedules)  have been included
therein on the  authority  of  "experts"  within the meaning of the 1933 Act, as
amended,  we are not such  experts  with  respect to any portion of the Offering
Circular, including without limitation such financial statements or schedules or
the other financial or statistical data included therein.

         However,  in the  course  of our  acting  as  counsel  to the  Bank  in
connection with its preparation of the Offering Circular and the offering of the
Bank Notes,  prior to the date of the  Offering  Circular,  we  participated  in
conferences and in telephone  conversations  with  representatives  of the Bank,
Ernst & Young,  accountants for the Bank, your representatives and your counsel,
during which conferences and conversations the contents of the Offering Circular
and related matters were discussed.  In addition,  we reviewed certain corporate
documents  furnished to us by the Bank or otherwise in my possession,  including
the minutes of the  stockholders  and the Board of Directors of the Bank,  which
minutes  are all such  minutes  with  respect  to the Bank since the date of its
incorporation.

         Based  on our  participation  in the  above-mentioned  conferences  and
conversations, our review of the documents described above, our understanding of
applicable law and the experience we have gained in our practice thereunder,  we
advise  you that no  information  has come to our  attention  that  causes us to
believe that the Offering  Circular  (other than the  financial  statements  and
schedules and other  financial  and  statistical  data included  therein and the
information  included  therein in the last  paragraph  of page 2 of the Offering
Circular  and under the  caption  "Certain  United  States  Federal  Income  Tax
Considerations"  and "Plan of Distribution",  as to which we express no view) as
of the date thereof or hereof,  contained  or contains an untrue  statement of a
material fact or omitted or omits to state a material fact necessary in order to
make the statements  therein, in the light of the circumstances under which they
were made, not misleading.

                  For  purposes of the opinion  contained in paragraph 11 above,
we have not regarded any action,  suit or proceeding to be  "threatened"  unless
the  potential  litigant  or  governmental   authority  has  manifested  to  the
management  of the Bank or the Parent or to us a present  intention  to initiate
such action, suit or proceeding.

                  We express no opinion  other than as to the federal law of the
United  States of  America,  the law of the  Commonwealth  of  Virginia  and the
general corporation law of the State of Delaware.

                  We are  furnishing  this opinion letter to you solely for your
benefit. This opinion letter is not to be used, circulated,  quoted or otherwise
referred  to for any other  purpose,  except that Brown & Wood LLP may rely upon
this  opinion  letter  to the  same  extent  as if it were  addressed  to it for
purposes of rendering its opinion to you on the date hereof.

                                                              Very truly yours,


<PAGE>

                                                                       EXHIBIT D

                                   [THE BANK]

                              OFFICERS' CERTIFICATE

         We, [Officers' Names], [Officers' Titles], respectively, of Capital One
Bank, a banking association duly organized and validly existing in good standing
under the laws of the Commonwealth of Virginia (the "Bank"), pursuant to Section
6(b)(i) of the  Distribution  Agreement,  dated June 6, 2000 (the  "Distribution
Agreement"),  among each of the Bank, J.P. Morgan  Securities  Inc., J.P. Morgan
Securities  Ltd.,  ABN AMRO  Incorporated,  ABN AMRO Bank N.V.,  Banc of America
Securities LLC, Bank of America  International  Limited,  Barclays Capital Inc.,
Barclays Bank PLC, Chase Securities Inc., Chase Manhattan International Limited,
Credit  Suisse First Boston  Corporation,  Credit  Suisse First Boston  (Europe)
Limited,  Deutsche Bank  Securities  Inc.,  Deutsche Bank AG London,  Donaldson,
Lufkin  &  Jenrette  Securities  Corporation,   Donaldson,   Lufkin  &  Jenrette
International,   Morgan  Stanley  &  Co.  Incorporated,  Morgan  Stanley  &  Co.
International   Limited,   Salomon  Smith  Barney  Inc.,  and  Salomon  Brothers
International Limited hereby certify that:

         (i)  Since [ ],  there  has  been no  material  adverse  change  in the
condition,  financial or otherwise,  of the Bank and its subsidiaries considered
as one enterprise, or in the business affairs, earnings or business prospects of
the Bank and its  subsidiaries  considered  as one  enterprise,  whether  or not
arising  in the  ordinary  course  of  business,  other  than  as set  forth  or
contemplated  in the  Offering  Circular,  dated  June 6,  2000  (including  the
material  incorporated by reference therein),  as amended or supplemented to the
date hereof, relating to the Bank Notes;

         (ii) The other  representations and warranties of the Bank contained in
Section 2 of the  Distribution  Agreement  are true and correct in all  material
respects  with the same force and effect as though  expressly  made at and as of
the date hereof; and

         (iii)  The  Bank  has  performed  or  complied  with  the  Distribution
Agreement  and with all  agreements  and  documentation  executed in  connection
therewith and satisfied in all material  respects all  conditions on its part to
be performed or satisfied at or prior to the date hereof.

         IN WITNESS  WHEREOF,  we have hereunto signed our names and affixed the
seal of the Bank this __, day of [ ].

                       By: _/s/__________________________
                           Name:
                           Title:

[SEAL]

                       By: _/s/__________________________
                           Name:
                           Title:


<PAGE>



<PAGE>


                                                                       EXHIBIT E


                                    [PARENT]


                              Officers' Certificate


         We, [Officers' Names], [Officers' Titles], respectively, of Capital One
Financial  Corporation,  a corporation  organized under the laws of the State of
Delaware  (the  "Parent"),  pursuant  to Section  6(b)(ii)  of the  Distribution
Agreement,  dated June 6, 2000, (the  "Distribution  Agreement"),  among each of
Capital  One Bank  (the  "Bank"),  J.P.  Morgan  Securities  Inc.,  J.P.  Morgan
Securities  Ltd.,  ABN AMRO  Incorporated,  ABN AMRO Bank N.V.,  Banc of America
Securities LLC, Bank of America  International  Limited,  Barclays Capital Inc.,
Barclays Bank PLC, Chase Securities Inc., Chase Manhattan International Limited,
Credit  Suisse First Boston  Corporation,  Credit  Suisse First Boston  (Europe)
Limited,  Deutsche Bank  Securities  Inc.,  Deutsche Bank AG London,  Donaldson,
Lufkin  &  Jenrette  Securities  Corporation,   Donaldson,   Lufkin  &  Jenrette
International,   Morgan  Stanley  &  Co.  Incorporated,  Morgan  Stanley  &  Co.
International   Limited,   Salomon  Smith  Barney  Inc.,  and  Salomon  Brothers
International Limited  (collectively,  the "Distribution Agents") hereby certify
that:

         1.  Since  [ ],  there  has  been no  material  adverse  change  in the
condition,  financial  or  otherwise,  of the Bank and its  subsidiaries  or the
Parent and its  subsidiaries,  as the case may be, considered as one enterprise,
or in the business affairs,  earnings or business  prospects of the Bank and its
subsidiaries,  as the case may be, considered as one enterprise,  whether or not
arising  in the  ordinary  course  of  business,  other  than  as set  forth  or
contemplated  in the  Offering  Circular,  dated  June 6,  2000,  as  amended or
supplemented to the date hereof, relating to the Bank Notes;

         2. The  representations  and warranties of the Parent  contained in the
Representation  Certificate  dated June 6, 2000,  furnished by the Parent to the
Distribution  Agents pursuant to Section 6(c) of the Distribution  Agreement are
true and  correct  in all  material  respects  with the same force and effect as
though expressly made at and as of the date hereof; and

         3. The Parent has  performed or complied in all material  respects with
the Distribution Agreement and with all agreements and documentation executed in
connection  therewith and satisfied in all material  respects all  conditions on
its part to be performed or satisfied at or prior to the date hereof.

         IN WITNESS  WHEREOF,  we have hereunto signed our names and affixed the
seal of the Parent the __th day of [ ].

                       By: _/s/__________________________
                           Name:
                           Title:


[SEAL]

                       By: _/s/__________________________
                           Name:
                           Title:


<PAGE>






                                                                       EXHIBIT F


        REPRESENTATIONS CERTIFICATE OF CAPITAL ONE FINANCIAL CORPORATION



         To induce J.P. Morgan Securities Inc., J.P. Morgan Securities Ltd., ABN
AMRO  Incorporated,  ABN AMRO Bank N.V., Banc of America Securities LLC, Bank of
America International  Limited,  Barclays Capital Inc., Barclays Bank PLC, Chase
Securities  Inc.,  Chase Manhattan  International  Limited,  Credit Suisse First
Boston Corporation,  Credit Suisse First Boston (Europe) Limited,  Deutsche Bank
Securities  Inc.,  Deutsche  Bank  AG  London,  Donaldson,   Lufkin  &  Jenrette
Securities  Corporation,  Donaldson,  Lufkin &  Jenrette  International,  Morgan
Stanley & Co. Incorporated,  Morgan Stanley & Co. International Limited, Salomon
Smith Barney Inc., Salomon Brothers International Limited (each referred to as a
"Distribution Agent" and collectively referred to as the "Distribution  Agents")
to  enter  into  the   Distribution   Agreement  of  even  date   herewith  (the
"Distribution  Agreement") among each of Capital One Bank (the "Bank"),  and the
Distribution  Agents and to induce The Chase Manhattan Bank, The Chase Manhattan
Bank, London Branch and Kredietbank S.A Luxembourgeoise to enter into the Global
Agency Agreement (the "Global Agency Agreement")  between the Bank and The Chase
Manhattan  Bank, The Chase  Manhattan  Bank,  London Branch and  Kredietbank S.A
Luxembourgeoise with respect to the issue and sale by the Bank of its Bank Notes
(the "Bank Notes"),  the undersigned,  [Officers'  Names],  [Officers' Titles in
accordance  with  Section  6(c) of the  Distribution  Agreement]  of Capital One
Financial Corporation (the "Parent"),  hereby represent and warrant on behalf of
the Parent to each  Distribution  Agent and to [ ] as of the date hereof,  as of
each time that there is filed with the Securities and Exchange  Commission  (the
"Commission") any document  relating to the Parent  incorporated by reference in
the Offering Circular, as of the date of each acceptance by the Bank of an offer
for the purchase of Bank Notes (whether by a Distribution  Agent as principal or
through such Distribution Agent as agent), as of each applicable Settlement Date
and as of each applicable Representation Date, as follows:

(i)  Authorization  to Incorporate  by Reference.  The Parent has authorized the
     Bank to  incorporate  by  reference  in the  Offering  Circular  its annual
     reports on Form 10-K, quarterly reports on Form 10-Q and current reports on
     Form 8-K,  and each other  document  filed by the  Corporation  pursuant to
     Section  13(a),  13(c),  14 or 15(d) of the  Securities and Exchange Act of
     1934,  as amended (the "1934 Act") filed by the Parent with the  Commission
     pursuant to the 1934 Act and the rules and regulations  thereunder (and any
     and all amendments thereto) (the "Incorporated Documents").

(ii) Incorporated  Documents.  The Incorporated Documents, at the time they were
     or hereafter are filed with the applicable federal regulatory  authorities,
     complied or when so filed will comply,  as the case may be, in all material
     respects  with  the  requirements  of  the  1934  Act  and  the  rules  and
     regulations  promulgated  thereunder or the rules and regulations otherwise
     applicable  thereto,  as the case may be, and,  when read together with the
     other information in the Offering Circular, did not and will not contain an
     untrue  statement  of a  material  fact or omit to  state a  material  fact
     required to be stated  therein or necessary in order to make the statements
     therein,  in the light of the  circumstances  under  which they were or are
     made, not misleading.

(iii)Due  Organization,  Valid  Existence  and Good  Standing.  The  Parent is a
     corporation duly organized, validly existing and in good standing under the
     laws of the State of Delaware, and is licensed,  registered or qualified to
     conduct the business in which it is engaged in each  jurisdiction  in which
     the  conduct of its  business  or its  ownership  or  leasing  of  property
     requires such license, registration or qualification,  except to the extent
     that the failure to be so  licensed,  registered  or  qualified or to be in
     good standing  would not have a material  adverse  effect on the Parent and
     its subsidiaries taken as a whole.

(iv) No  Material  Adverse  Change.  Since  the  respective  dates  as of  which
     information  is  given in the  Offering  Circular,  there  has not been any
     material  adverse  change,  or any  development  which could be expected to
     result  in a  material  adverse  change,  in the  condition,  financial  or
     otherwise,  or in the business affairs,  earnings or business  prospects of
     the Bank and its subsidiaries,  considered as one enterprise, or the Parent
     and its subsidiaries,  considered as one enterprise, whether or not arising
     in the ordinary course of business, other than as set forth or contemplated
     in the Offering Circular.

         In  addition,  to induce  the  Distribution  Agents  to enter  into the
Distribution  Agreement,  the Parent  agrees to indemnify and hold harmless each
Distribution Agent and each person, if any, who controls each Distribution Agent
within the meaning of Section 15 of the  Securities Act of 1933, as amended (the
"1933 Act") or Section 20 of the 1934 Act (each, a "Controlling  Person") to the
same  extent and upon the same terms that the Bank agree to  indemnify  and hold
harmless each  Distribution  Agent and each such  Controlling  Person in Section
9(a) of the Distribution Agreement and each such person and to contribute to the
payment of any losses, liabilities, claims, damages or expenses incurred by each
Distribution  Agent or each such Controlling  Person to the same extent and upon
the  same  terms  that  the Bank  agrees  to  contribute  in  Section  10 of the
Distribution Agreement.

         All representations and warranties  contained in this certificate shall
remain operative and in full force and effect,  regardless of any  investigation
made by or on behalf of the Distribution Agents or any Controlling Person of the
Distribution  Agents,  or by or on behalf of the Parent and shall  survive  each
delivery of and payment for any of the Bank Notes.

         All terms used herein but not otherwise defined shall have the meanings
assigned to such terms in the Distribution Agreement.



<PAGE>



         IN WITNESS  WHEREOF,  I have  hereunto  signed my name on behalf of the
Parent this __th day of June 6, 2000.

                                                           CAPITAL ONE FINANCIAL
                                                           CORPORATION


                                                           By:
                                                              Name:
                                                              Title:


<PAGE>



                                                                       EXHIBIT G


                              SELLING RESTRICTIONS

Each  Distribution  Agent and the Bank will, in connection  with the offering of
the Bank  Notes on behalf  of the  Bank,  comply  with the  restrictions  on the
offering of Bank Notes and distribution of documents  relating thereto set forth
below and/or such other restrictions agreed to by the Bank and such Distribution
Agent.  Capitalized  terms used below but not defined  herein have the  meanings
ascribed to them in the Offering Circular.

Sales Restrictions

         General

         No action has been taken by the Bank or any of the Distribution  Agents
which  would  permit  a  public  offering  of  its  (i)  senior  unsecured  debt
obligations  not  insured by the  Federal  Deposit  Insurance  Corporation  (the
"FDIC") (the "Senior Notes") and (ii)  subordinated  unsecured debt  obligations
not insured by the FDIC (the "Subordinated  Notes") and together with the Senior
Notes,  the "Bank  Notes")  or  distribution  of the  Offering  Circular  in any
jurisdiction,  other than the United  States,  where  action for that purpose is
required.  Accordingly,  the Bank Notes may not be offered or sold,  directly or
indirectly,  and neither the Offering  Circular nor any  advertisement  or other
offering material may be distributed or published in any jurisdiction, except in
circumstances  that  will  result in  compliance  with any  applicable  laws and
regulations.  Persons into whose  possession  the Offering  Circular or any Bank
Notes come must inform  themselves  about, and observe,  any such  restrictions.
Neither the Bank nor any of the Distribution Agents represents that the Offering
Circular  may be  lawfully  distributed,  or that the Bank Notes may be lawfully
offered, in compliance with any applicable registration or other requirements in
any such  jurisdiction,  or pursuant to an exemption  therefrom,  or assumes any
responsibility   for  facilitating  any  such   distribution  or  offering.   In
particular,  there are further  restrictions on the distribution of the Offering
Circular and the offer or sale of the Bank Notes in the United  Kingdom,  Japan,
Germany and  Switzerland.  See the Offering  Circular  section entitled "Plan of
Distribution -- Sales Restrictions".

         With regard to each Bank Note, the relevant  purchaser will be required
to comply with such  restrictions  as the Bank and the relevant  purchaser shall
agree and as shall be set out in the applicable Pricing Supplement.

         United States Law

         The Bank Notes have not been,  and are not  required to be,  registered
with the  Commission  under  the  1933  Act.  The Bank  Notes  are  exempt  from
registration with the Commission  pursuant to an exemption  contained in Section
3(a)(2) of the 1933 Act.

         Bearer Notes are subject to United States tax law  requirements and may
not be offered,  sold,  resold or delivered,  directly or indirectly  within the
United  States  or  its  possessions  or to a U.S.  person,  except  in  certain
transactions  permitted  by United  States tax  regulations.  Any  underwriters,
distribution  agents and dealers  participating in the offering of Bearer Notes,
directly  or  indirectly,  will the  required  to agree  that they will not,  in
connection  with  the  original  issuance  of any  Bearer  Notes or  during  the
restricted period offer,  sell, resell or deliver,  directly or indirectly,  any
Bearer Notes in the United States or its possessions or to United States persons
(other than as permitted by the applicable  United States tax  regulations).  In
addition,  any such  underwriters,  agents and dealers  will be required to have
procedures  reasonably designed to ensure that their employees or agents who are
directly engaged in selling Bearer Notes are aware of the above  restrictions on
the  offering,  sale,  resale or  delivery of Bearer  Notes.  Terms used in this
paragraph have the meaning given to them by the Code.

         United Kingdom

         Each Distribution  Agent agrees, and each other distribution agent will
be required to agree, that:

                  (i) in  relation  to Bank Notes  which have a maturity  of one
         year or more,  it has not  offered or sold and,  prior to the expiry of
         the period of six months  from the issue date of such Bank Notes (or in
         respect  of Bank  Notes  which  are to be listed  on the  London  Stock
         Exchange,  prior  to  admission  of  such  Bank  Notes  to  listing  in
         accordance  with  Part  IV of the  Financial  Services  Act  1986  (the
         "FSA")),  will not offer or sell any such Bank  Notes to persons in the
         United Kingdom except to persons whose ordinary activities involve them
         in  acquiring,  holding,  managing  or  disposing  of  investments  (as
         principal or agent) for the purposes of their  businesses  or otherwise
         in  circumstances  which  have not  resulted  and will not result in an
         offer to the public in the  United  Kingdom  within the  meaning of the
         U.K. Public Offers of Securities Regulations 1995 as amended and/or, as
         applicable, the FSA;

                  (ii) it has only  issued or  passed on and will only  issue or
         pass on in the United Kingdom any document received by it in connection
         with the issue of any Bank Notes,  other than in relation to Bank Notes
         to be listed on the London Stock Exchange,  any document which consists
         of  or  any  part  of  listing   particulars,   supplementary   listing
         particulars or any other document required or permitted to be published
         by the listing  rules under Part IV of the FSA, to a person who is of a
         kind  described  in Article  11(3) of the  Financial  Services Act 1986
         (Investment Advertisements)  (Exemptions) Order 1996 as amended or is a
         person to whom such document may otherwise lawfully be issued or passed
         on; and

                  (iii) it has  complied  and will  comply  with all  applicable
         provisions  of the FSA with respect to anything  done by it in relation
         to any Bank Notes in, from or otherwise involving the United Kingdom.

         Japan

         The Bank Notes  have not been,  and will not be,  registered  under the
Securities  and  Exchange Law of Japan.  Accordingly,  each  Distribution  Agent
represents  and  agrees,  and each other  distribution  agent or dealer  will be
required to represent  and agree,  that it will not offer or sell any Bank Notes
directly or  indirectly  in Japan or to residents of Japan or for the benefit of
any  Japanese  person  (which term as used herein  means any person  resident in
Japan  including any  corporation  or other entity  organized  under the laws of
Japan) or to others for re-offering or resale, directly or indirectly,  in Japan
or to, or for the benefit of, any  resident of Japan or to any  Japanese  person
except in compliance  with any applicable laws and regulations of Japan taken as
a whole. Each Distribution Agent agrees to provide any necessary  information on
Bank Notes  denominated  or payable in Yen to the Bank (which  shall not include
the names of  clients)  so that the Bank may make any  required  reports  to the
Ministry of Finance through its designated agent.

         In connection with an issuance of Bank Notes  denominated or payable in
Yen, the Bank will be required to comply with all applicable  laws,  regulations
and  guidelines,  as amended from time to time, of the Japanese  government  and
regulatory authorities.

         Switzerland

         Each Distribution  Agent agrees, and each other distribution agent will
be  required  to agree,  that the issue of any Bank Notes  denominated  in Swiss
Francs or carrying a Swiss Franc-related  element will be effected in compliance
with the  relevant  regulations  of the Swiss  National  Bank,  which  currently
require  that such issues have a maturity of more than one year,  to be effected
through a bank domiciled in Switzerland or Liechtenstein that is regulated under
the Federal Law on Banks and Savings Banks of 1934 (as amended)  (which includes
a branch or subsidiary  located in  Switzerland  of a foreign bank) or through a
securities dealer which has been licensed as a securities dealer under the Swiss
Federal Law on Stock Exchanges and Securities Trading of 1995 (except for issues
of Bank Notes denominated in Swiss Francs on a syndicated basis,  where only the
lead manager need be a bank  domiciled in  Switzerland  or  Liechtenstein).  The
relevant  Distribution  Agent  must  report  certain  details  of  the  relevant
transaction to the Swiss National Bank no later than the relevant issue date.

     In addition, in connection with issuances of Bearer Notes:

(1)  except to the extent permitted under United States Treasury  Regulationsss.
     1.163-5(c)(2)(i)(D)  (the "D Rules"),  (a) each  Distribution  Agent agrees
     that it has not offered or sold,  and during the  restricted  period  under
     Regulation S under the 1933 Act or other applicable  restricted period (the
     "Restricted  Period") will not offer or sell,  Bearer Notes to a person who
     is within  the  United  States  or its  possessions  or to a United  States
     person, and (b) it has not delivered and will not deliver within the United
     States or its possessions  definitive Bearer Notes that are sold during the
     restricted period;

(2)  each  Distribution  Agent  represents and agrees that it has and throughout
     the Restricted Period will have in effect procedures reasonably designed to
     ensure that its employees or Distribution  Agents who are directly  engaged
     in selling  Bearer  Notes are aware that Bearer Notes may not be offered or
     sold  during  the  Restricted  Period to a person  who is within the United
     States or its possessions or to a United States person, except as permitted
     by the D Rules;

(3)  if it is a United States person,  each such  Distribution  Agent represents
     that it is acquiring  the Bearer Notes for purposes of resale in connection
     with their  original  issuance  and if it retains  Bearer Notes for its own
     account,  it will only do so in accordance with the requirements of Section
     1.163-5(c)(2)(i)(D)(6) of the D Rules; and

(4)  With respect to each  affiliate  that acquires from it Bearer Notes for the
     purpose of offering or selling Bearer Notes during the  Restricted  Period,
     each  such   Distribution   Agent  either  (a)  repeats  and  confirms  the
     representations and agreements  contained in clauses (1), (2) and (3) above
     on its behalf,  or (b) agrees that it will obtain from such  affiliate  for
     the Bank's benefit the representations and agreements  contained in clauses
     (1), (2) and (3) above.

Terms used in the  foregoing  paragraph  have the meanings  given to them by the
Code and regulations thereunder, including the D Rules.


<PAGE>




                                                                       EXHIBIT H

                       FORM OF SYNDICATED TERMS AGREEMENT

[Date]

To:      The Agents Listed on Annex 1 Hereto

c/o      ______________________________
         (the "Lead Agent")

Re:      Capital One Bank (the "Issuer")
         US$5,000,000,000 Global Bank Note Program

Ladies and Gentlemen:

         The Issuer  proposes to issue and sell the _____% Global Bank Notes due
_________________  (the "Notes") to J.P.  Morgan  Securities Inc. and the agents
listed on Annex 1 hereto  (collectively,  the  "Agents").  The  Agents  agree to
purchase on a syndicated basis the Notes as described in the pricing  supplement
attached as Annex 2 hereto (the "Pricing  Supplement"),  on the terms set out in
such Pricing  Supplement  and on the terms set out below.  The sale of the Notes
will  be  subject  to  the  terms  and  conditions  stated  herein  and  in  the
Distribution  Agreement,  dated  June 6, 2000 ( the  "Distribution  Agreement"),
among the Issuer and the  Distribution  Agents named therein.  Unless  otherwise
defined  herein,  all terms used herein have the  meanings  given to them in the
Distribution Agreement.  Each of the provisions of the Distribution Agreement is
incorporated herein by reference in its entirety, and shall be deemed to be part
of this Agreement to the same extent as if such provisions had been set forth in
full herein.

1.       Subject to the terms and conditions of the  Distribution  Agreement and
         this  Agreement,  the Issuer hereby agrees to issue the Notes,  and the
         Agents  severally  agree to purchase the Notes (in the  proportions set
         out next to each Agent's name in Annex I hereto) at the purchase  price
         of  _______  per Note  (being  equal to the  issue  price of __% of the
         principal amount less a combined underwriting  commission of __% of the
         principal amount);

2.       The purchase  price  specified  above will be paid by the Lead Agent on
         behalf of the Agents by wire transfer in immediately available funds to
         the Issuer at ______  (____ time) on  _______,  ___, or such other time
         and/or  date as the  Issuer  and the Lead Agent on behalf of the Agents
         may agree (the  "Settlement  Time") against delivery of the Notes to or
         upon  your  order  in  the  manner  contemplated  in  the  Distribution
         Agreement, the Global Agency Agreement or otherwise.

3.       The Agents'  obligations  hereunder are  conditional on the receipt of:
         (i) opinions of counsel  described in Section 6(a) of the  Distribution
         Agreement,  dated as of the Settlement  Time,  (ii) a "comfort  letter"
         described in Section 6(d) of the  Distribution  Agreement,  dated as of
         the  Settlement  Time,  (iii) the officer's  certificates  described in
         Section 6(b) of the Distribution Agreement,  dated as of the Settlement
         Time; and (iv) such other opinions,  certificates  and documents as may
         be agreed by the  Issuer and the Agents on or prior to the date of this
         Agreement.

4.       If one or more of the  Agents  shall  fail  at the  Settlement  Time to
         purchase  the Bank Notes  which it or they are  obligated  to  purchase
         under this Agreement (the "Defaulted Bank Notes"), the Lead Agent shall
         have the right,  within 36 hours  thereafter,  to make arrangements for
         one or more of the  non-defaulting  Agents,  or any  other  agents,  to
         purchase  all,  but not less than all, of the  Defaulted  Bank Notes in
         such amounts as may be agreed upon and upon the terms herein set forth;
         if, however,  the Lead Agent shall not have completed such arrangements
         within such 36-hour period, then:

                  (a) if the principal  amount of Defaulted  Bank Notes does not
         exceed 10% of the  principal  amount of Notes to be  purchased  on such
         date, each of the non-defaulting  Agents shall be obligated,  severally
         and not jointly, to purchase the full amount thereof in the proportions
         that their respective  underwriting  obligations  hereunder bear to the
         underwriting obligations of all non-defaulting Agents, or

                  (b) if the  principal  amount of Defaulted  Bank Notes exceeds
         10% of the principal amount of Notes to be purchased on such date, this
         Agreement  shall  terminate  without  liability  on  the  part  of  any
         non-defaulting Agent.

         No action taken  pursuant to this section shall relieve any  defaulting
Agent from liability in respect of its default.

         In the event of any such default which does not result in a termination
of this  Agreement  either the Lead Agent or the Issuer  shall have the right to
postpone the Settlement  Time for a period not exceeding  seven days in order to
effect any required  changes in any documents or  arrangements.  As used herein,
the term "Agent" includes any person substituted for an Agent under this Section
4.

                                                          Very truly yours,


                                                          CAPITAL ONE BANK


                                                          By: __/s/_____________
                                                               Name:
                                                               Title:



J.P. MORGAN SECURITIES INC.


By:
     Name:
     Title:


     By and on behalf of the Agents listed on Annex I hereto.



<PAGE>





                                     ANNEX I



                               Schedule of Agents



Agent                                                  Principal Amount of Notes




<PAGE>


                                     ANNEX 2

         The following terms, if applicable, shall be agreed to by the Agent and
the  Issuer in  connection  with each  sale of Notes to the  Agent  (and  unless
otherwise defined herein,  capitalized terms used herein shall have the meanings
ascribed to them in the Offering Circular).

DESCRIPTION OF THE NOTES

1.   Specified Currency and Principal Amount:

2.   Senior or Subordinated:

3.   Original Issue Date:

4.   Stated Maturity Date:

5.   Issue Price:

6.   (a) Authorized Denomination(s):

     (b) Redenomination (Yes/No):
     [If yes, give details]

7.   Form of Note (Registered or Bearer):

8.   (a) Series Number:

     (b) If forming part of an existing Series (Yes/No):
     [If yes, give details]

9.   Interest Period:

                 One Month

                 Three Months

                 Six Months

                 Twelve Months

                 Other (Specify Number of Months):

10.  Interest Payment Date(s):

11.  Record Dates (for Registered Notes with Maturities Greater than One Year):

12.  Exchange Rate Agent (Registered Notes and Dual Currency Notes):

13.  Default Rate (if other than Interest Rate):          % per annum

14.  PROVISIONS RELATING TO INTEREST (IF ANY) PAYABLE

15.  FIXED RATE NOTES

16.  Interest Rate:    % per annum.

17.  Day Count Convention:

        30/360 for the period from_______to_______

        Actual/360 for the period from________to________

        Actual/Actual for the period from________to________

        Other (specify convention and applicable period):

FLOATING RATE NOTES

18.  Interest Rate Determination:

                 ISDA Rate

                 Reference Rate Determination

19.  Calculation Agent, if not The Chase Manhattan Bank:

20.  Maximum Interest Rate:     % per annum

21.  Minimum Interest Rate:     % per annum

22.  Day Count Convention:

                 30/360 for the period from________to________

                 Actual/360 for the period from________to________

                 Actual/Actual for the period from________to_________

                 Other (specify convention and applicable period):

23.  Business Day Convention:

                 Floating Rate Convention

                 Following Business Day Convention

                 Modified Following Business Day Convention

                 Preceding Business Day Convention

                 Other (specify):

ISDA RATE

24.  Margin:  [+/-]             % per annum

25.  Floating Rate Option:

26.  Designated Maturity:

27.  Reset Date:

REFERENCE RATE DETERMINATION

28.  Initial Interest Rate:

29.  Index Maturity:

30.  Interest Rate Basis or Bases:

     If CMT Rate:       Designated CMT Telerate Page:

                        Designated CMT Maturity Index:

     IF EURIBOR:

     If LIBOR:            LIBOR Telerate
                            Page:

                          LIBOR Reuters
                            Page:

31.  Index Currency:

32.  Spread:  [+/-]             % per annum

33.  Spread Multiplier:

34.  Initial Interest Reset Date:

35.  Interest Reset Period:

36.  Interest Reset Dates:

37.  Interest Calculation:

                 Regular Floating Rate Note

                 Floating Rate/Fixed Rate Note
                       Fixed Rate Commencement Date:      % per annum
                       Fixed Interest Rate:

                 Inverse Floating Rate Note:              % per annum
                       Fixed Interest Rate:

PROVISIONS REGARDING REDEMPTION/REPAYMENT

38.  Initial Redemption Date:

39.  Initial Redemption Percentage:

40.  Annual Redemption Percentage Reduction:

41.  Holder's Optional Repayment Date(s):

DISCOUNT NOTES (INCLUDING ZERO COUPON NOTES)

42.  Discount Note (Yes/No):

              If Yes:  Total Amount of OID:

                       Yield to Maturity:

                       Initial Accrual Period:  %

                       Issue Price:

INDEXED NOTES

43.  Index:  [give details]

44.  Formula:

45.  Agent, if any, responsible for calculating the principal and/or interest
     payable:

46.  Provisions  where  calculation by reference to Index and/or Formula is
     impossible or impracticable:

DUAL CURRENCY NOTES

47.  Dual Currency Notes (Yes/No):

              If Yes:  Face Amount:

                       Face Amount Currency:

                       Optional Payment Currency:
                       Option Election Dates:  [give details]

48.  Designated Exchange Rate:

49.  Option Value Calculation Agent:

50.  Agent, if any, responsible for calculating the principal and/or interest
     payable:

INSTALLMENT NOTES

51.  Additional provisions relating to Installment Notes:

PARTLY PAID NOTES

52.  Additional provisions relating to Partly Paid Notes:

GENERAL PROVISIONS

53.  Additional or different Paying Agents:

54.  Additional or different Registrars:

55.  Additional or different London Issuing Agents:

56.  Additional or different Transfer Agents:

57.  "Business  Day"  definition  (if  other  than as  defined  in the  Offering
     Circular):

58.  Cost, if any, to be borne by  Noteholders in connection with exchanges for
     Definitive Bearer Notes:

59.  Talons for future  Coupons or Receipts  to be  attached  to  Definitive
     Bearer Notes (Yes/No) and dates on which such Talons mature:

                         [If yes, give details]

60.  Additional selling restrictions:  [give details]

61.  CUSIP:

     ISIN:

     Common Code:

     Other (specify):

62.  Details of additional/alternative clearance system approved by the Bank:

63.  Notes to the listed (Yes/No):

                  If Yes, stock exchange(s):

64.  Syndicated Issue (Yes/No):

            If Yes, names of managers and details of relevant  stabilizing
            manager, if any:

65.  Clearance System(s):

                 DTC only

                 Euroclear and Clearstream, Luxembourg only

                 DTC, and Euroclear and Clearstream, Luxembourg through DTC

                 DTC, Euroclear and Clearstream, Luxembourg

                 Other:

66.  Other terms or special conditions:

67.  Tax considerations:

                                              Discount or Commission per Note:

<PAGE>


                                                                       EXHIBIT I



                      ADMINISTRATIVE PROCEDURES MEMORANDUM


                           (Dated as of June 6, 2000)

                                       FOR

                                CAPITAL ONE BANK
                           Global Bank Notes Due From
                 30 Days to 30 Years or More from Date of Issue


         Senior unsecured debt obligations (the "Senior Notes") and subordinated
unsecured  obligations (the  "Subordinated  Notes" and, together with the Senior
Notes,  the "Bank Notes") which from time to time may be offered on a continuing
basis for sale by Capital  One Bank (the  "Bank")  through  each of J.P.  Morgan
Securities Inc. and each of the distribution  agents listed on Schedule I to the
Distribution  Agreement to which these Administrative  Procedures are an exhibit
(the "Distribution  Agreement") (each, a "Distribution  Agent" and collectively,
the  "Distribution  Agents") who may purchase the Bank Notes,  as principal from
the Bank for resale to investors and other  purchasers  in  accordance  with the
Distribution Agreement. In addition, if agreed to by the Bank and the applicable
Distribution  Agent, such Distribution  Agent may utilize its reasonable efforts
on an agency  basis to solicit  offers to purchase  the Bank  Notes.  Only those
provisions  in  these  Administrative  Procedures  that  are  applicable  to the
particular  role that a  Distribution  Agent will perform shall apply.  Whenever
these Administrative  Procedures indicate that information may be set forth in a
Bank Note,  such  information  may be set forth in a Pricing  Supplement  to the
Offering Circular (as defined below).

         The Chase  Manhattan Bank (or such other agent  appointed in accordance
with the Global Agency  Agreement (as defined  below)) will act as the registrar
(the  "Registrar")  and domestic paying agent (the "Domestic  Paying Agent") for
the Bank Notes  through  its office at 450 West 33rd  Street New York,  New York
10001-2697.  The Chase Manhattan Bank, London Branch,  acting through its London
office (or such other  agent  appointed  in  accordance  with the Global  Agency
Agreement),  will act as London  paying  agent (the "London  Paying  Agent") and
London  issuing agent (the "London  Issuing  Agent").  As used herein,  the term
"Offering  Circular"  refers  to the  most  recent  offering  circular,  as such
document may be amended or supplemented, which has been prepared by the Bank for
use by the  Distribution  Agents in  connection  with the  offering  of the Bank
Notes.

         Capitalized terms used herein that are not otherwise defined shall have
the meanings ascribed thereto in the Bank Notes or the Offering Circular.



<PAGE>


                           DTC REGISTERED GLOBAL NOTES


         Bank Notes may the issued in book-entry form (each beneficial  interest
in a global Note, a "Book-Entry Note" and collectively,  the "Book-Entry Notes")
and  represented  by one or more fully  registered  global Bank Notes  (each,  a
"Global Note" and collectively, the "Global Bank Notes") held by or on behalf of
The Depository  Trust  Company,  as depositary  ("DTC",  which term includes any
successor  thereof),  and recorded in the book-entry  system  maintained by DTC.
Book-Entry  Notes  represented by a Global Note are  exchangeable for definitive
Bank Notes in registered form, of like tenor and of an equal aggregate principal
amount,  by the  owners  of such  Book-Entry  Notes  only upon  certain  limited
circumstances described in the Offering Circular.

         In  connection  with  the   qualification   of  Book-Entry   Notes  for
eligibility in the book-entry system maintained by DTC, The Chase Manhattan Bank
or its agents will perform the custodial,  document  control and  administrative
functions  described below, in accordance with its respective  obligations under
the applicable Letters of  Representations  from The Chase Manhattan Bank to DTC
relating to the Program,  and a  Certificate  of Deposit  Agreement  between The
Chase Manhattan Bank and DTC (the "Certificate Agreement"),  and its obligations
as a participant  in DTC,  including  DTC's  Same-Day  Funds  Settlement  System
("SDFS").

Settlement Procedures for
Book-Entry                     Notes:  Settlement  Procedures with regard
                               to  Book-Entry  Notes  purchased  by  each
                               Distribution Agent as principal or sold by
                               each  Distribution  Agent, as agent of the
                               Bank,  will be as follows (which will have
                               been  agreed  to  by  the  Bank  and  such
                               Distribution  Agent in accordance with the
                               Distribution Agreement):

                               (A)   The  Distribution  Agent will advise
                                     the Bank by telephone,  confirmed by
                                     facsimile   to  the   Bank  and  the
                                     Registrar,    of    the    following
                                     settlement information:

                                     1. Taxpayer identification number of
                                        the purchaser.

                                     2. Principal amount of such
                                        Book-Entry Notes.

                                     3. Whether the Bank Note is a Senior
                                        Note or a Subordinated Note.

                                     4. Each  term   specified   in  the
                                        applicable Pricing Supplement.

                                     5. Price to  public,  if any,  of
                                        such Book Entry Bank Notes (if
                                        such Book-Entry  Notes are not
                                        being    offered    "at    the
                                        market").

                                     6. Trade Date.

                                     7. Settlement Date (Original Issue Date).

                                     8. Maturity Date.

                                     9. Redemption  provisions,  if any,
                                        including:  Initial Redemption Date,
                                        Initial Redemption  Percentage and
                                        Annual Redemption Percentage Reduction.

                                    10. Repayment provisions, if any, including
                                        Holder's Optional Repayment Date(s).

                                    11. Net proceeds to the Bank.

                                    12. Whether such  Book-Entry  Notes are
                                        being sold to the  Distribution  Agent
                                        as principal or to an investor or other
                                        purchaser through the Distribution Agent
                                        acting as agent for the Bank.

                                    13. The Distribution Agent's commission or
                                        discount, as applicable.

                                    14. Whether such Book-Entry  Notes are being
                                        issued with Original Issue Discount
                                        and the terms thereof.

                                    15. Default Rate.

                                    16. Identification  numbers of participant
                                        accounts maintained by DTC on behalf
                                        of the Distribution Agent.

                                    17. Whether additional documentation will be
                                        required for Bank  Notes  being sold to
                                        the Distribution Agent as principal.

                                    18. Such other information specified with
                                        respect to such Book-Entry  Notes
                                        (whether by Addendum or otherwise).

                               (B)   The  Registrar  will  assign a CUSIP
                                     number of the appropriate  series to
                                     the Global  Note  representing  such
                                     Book-Entry   Notes   and,   as  soon
                                     thereafter   as   practicable,   the
                                     Registrar     will     notify    the
                                     Distribution  Agent by  telephone of
                                     such CUSIP number.

                               (C)   The Registrar  will  communicate  to
                                     DTC  and  the   Distribution   Agent
                                     through DTC's  Participant  Terminal
                                     System,  a pending  deposit  message
                                     specifying the following  settlement
                                     information:

                                     1. The information set forth in Settlement
                                        Procedure A.

                                     2. The identification numbers of
                                        the   participant    accounts
                                        maintained  by DTC on  behalf
                                        of  the   Registrar  and  the
                                        Distribution Agent.

                                     3. Identification of the Book-Entry Note as
                                        a Fixed Rate Book-Entry Note or Floating
                                        Rate Book-Entry Note.

                                     4. The initial  Interest Payment
                                        Date  for  the  Global   Note
                                        representing  such Book-Entry
                                        Notes,  the number of days by
                                        which such date  succeeds the
                                        related  Record  Date and, if
                                        then  calculable,  the amount
                                        of  interest  payable on such
                                        Interest  Payment Date (which
                                        amount    shall   have   been
                                        confirmed by the Bank).

                                     5. The   CUSIP   number  of  the
                                        Global Note representing such
                                        Book-Entry Notes.

                                     6. Whether   such   Global  Note
                                        represents   any  other  Bank
                                        Notes issued or to the issued
                                        in book-entry form.

                               (D)   The  Registrar   will  complete  and
                                     deliver  to DTC (or  its  custodian)
                                     the Global  Note  representing  such
                                     Book-Entry  Notes in a form that has
                                     been  approved  by the  Bank and the
                                     relevant Distribution Agents.

                               (E)   DTC will credit the Book-Entry Notes
                                     represented  by such  Global Note to
                                     the   participant   account  of  the
                                     Registrar maintained by DTC.

                               (F)   The Registrar will enter an SDFS deliver
                                     order through DTC's Participant Terminal
                                     System instructing DTC (i) to debit such
                                     Book-Entry Notes to the Registrar's
                                     participant account and credit such Book-
                                     Entry Notes to the participant account of
                                     the Distribution Agent maintained by DTC
                                     and (ii) to debit the settlement account of
                                     the Distribution Agent and credit the
                                     Settlement account of the Registrar
                                     maintained by DTC in an amount equal to the
                                     price of such Book-Entry Notes less such
                                     Distribution Agent's commission or
                                     discount.  Any entry of such deliver order
                                     shall be deemed to constitute a
                                     representation and warranty by the
                                     Registrar to DTC that (i) the Global Note
                                     representing such Book-Entry Notes has been
                                     issued and authenticated and (ii) the
                                     Registrar is holding such Global Note
                                     pursuant to the Certificate Agreement.

                               (G)   In the case of Book-Entry Notes sold
                                     through a Distribution Agent acting as
                                     agent, the Distribution Agent will enter an
                                     SDFS deliver order through DTC's
                                     Participant Terminal System instructing DTC
                                     (i) to debit such Book-Entry Notes to the
                                     Distribution Agent's participant account
                                     and credit such Book-Entry Notes to the
                                     participant accounts of the Participants
                                     maintained by DTC and (ii)to debit the
                                     settlement accounts of such Participants
                                     and credit the settlement account of the
                                     Distribution Agent maintained by DTC, in an
                                     amount equal to the offering price of such
                                     Book-Entry Notes.

                               (H)   Transfers  of  funds  in  accordance
                                     with SDFS deliver  orders  described
                                     in  Settlement  Procedures  F  and G
                                     will be settled in  accordance  with
                                     SDFS operating  procedures in effect
                                     on the Settlement Date.

                               (I)   In the  case  of  Book-Entry  Notes
                                     sold through a  Distribution  Agent
                                     acting as agent,  the  Distribution
                                     Agent will  confirm the purchase of
                                     such   Book-Entry   Notes   to  the
                                     purchaser either by transmitting to
                                     the  Participant  with  respect  to
                                     such     Book-Entry     Notes     a
                                     confirmation  order  through  DTC's
                                     Participant  Terminal  System or by
                                     mailing a written  confirmation  to
                                     such purchaser.

Settlement Procedures
Timetable:                           For offers to  purchase  Book-Entry  Notes
                                     accepted    by   the   Bank,    Settlement
                                     Procedures "A" through "I" set forth above
                                     shall be completed as soon as possible but
                                     no later  than the  respective  times (New
                                     York City time) set forth below:

                                    Settlement
                                    Procedure  Time

                                        A      11:00 a.m. on the Trade Date
                                        B      12:00 noon on the Trade Date
                                        C      5:00 p.m. on the Trade Date
                                        D      9:00 a.m. on the Settlement Date
                                        E      10:00 a.m. on the Settlement Date
                                        F-G    2:00 p.m. on the Settlement Date
                                        H      4:00 p.m. on the Settlement Date
                                        I      5:00 p.m. on the Settlement Date

                                      If a sale  is to be  settled  on the  same
                                      Business Day as the Trade Date, Settlement
                                      Procedures  C, F, and G shall be completed
                                      no later than 2:30 p.m.  on such  Business
                                      Day, and  Settlement  Procedure D shall be
                                      completed no later than 10:00 a.m. on such
                                      Business Day.

                                      If a sale is to be  settled  more than one
                                      Business   Day  after   the  trade   date,
                                      Settlement  Procedures  A, B and C may, if
                                      necessary,  be completed at any time prior
                                      to  the  specified   times  on  the  first
                                      Business  Day after  such trade  date.  In
                                      connection  with  a  sale  which  is to be
                                      settled  more than one  Business Day after
                                      the trade date,  if the  initial  interest
                                      rate for a Floating Rate Note is not known
                                      at the time that Settlement Procedure A is
                                      completed,  Settlement  Procedures B and C
                                      shall be  completed  as soon as such  rate
                                      has been  determined,  but no  later  than
                                      11:00 a.m.  and 2:00  p.m.,  New York City
                                      time, respectively, on the second Business
                                      Day before the Settlement Date.

                                      Settlement   Procedure  H  is  subject  to
                                      extension in accordance with any extension
                                      of Fedwire  closing  deadlines  and in the
                                      other   events   specified   in  the  SDFS
                                      operating  procedures  in  effect  on  the
                                      Settlement Date.

                                      If  settlement  of a  Book-Entry  Note  is
                                      rescheduled  or  canceled,  the  Registrar
                                      will   deliver  to  DTC,   through   DTC's
                                      Participant     Terminal     System,     a
                                      cancellation  message to such effect by no
                                      later than 5:00 p.m.,  New York City time,
                                      on the Business Day immediately  preceding
                                      the scheduled Settlement Date.

Failure to Settle:                    If the Registrar fails to enter an SDFS
                                      deliver order with respect to a Book-Entry
                                      Note pursuant to Settlement Procedure F,
                                      then the Registrar may deliver to DTC,
                                      through DTC's Participant Terminal System,
                                      as soon as practicable a withdrawal
                                      message instructing DTC to debit such Book
                                      -Entry Note to the participant account of
                                      the Registrar maintained at DTC.  DTC
                                      will process the withdrawal message;
                                      provided that such participant account
                                      contains a principal amount of the Global
                                      Note representing such Book-Entry Note
                                      that is at least equal to the principal
                                      amount to the debited.  If withdrawal
                                      messages are processed with respect to all
                                      Book-Entry Notes represented by a Global
                                      Note, the Registrar will mark such Global
                                      Note "canceled" and make appropriate
                                      entries in its records.  The CUSIP number
                                      assigned to such Global Note shall, in
                                      accordance with CUSIP Service Bureau
                                      procedures, be canceled and not
                                      immediately reassigned.  If withdrawal
                                      messages are processed with respect to
                                      some of the Book-Entry Notes represented
                                      by a Global Note, the Registrar will
                                      exchange such Global Note for two Global
                                      Bank Notes, one of which shall represent
                                      the Book-Entry Notes for which such
                                      withdrawal messages are processed and
                                      shall be canceled immediately after
                                      issuance, and the other of which shall
                                      represent the other Book-Entry Notes
                                      previously represented by the surrendered
                                      Global Note and shall bear the CUSIP
                                      number of the surrendered Global Note.

                                      In the case of any  Book-Entry  Note  sold
                                      through a  Distribution  Agent,  acting as
                                      agent,  if  the  purchase  price  for  any
                                      Book-Entry  Note is not timely paid to the
                                      Participants    with   respect   to   such
                                      Book-Entry    Note   by   the   beneficial
                                      purchaser thereof (or a person,  including
                                      an indirect  participant in DTC, acting on
                                      behalf    of   such    purchaser),    such
                                      Participants  and, in turn, the applicable
                                      Distribution  Agent may enter SDFS deliver
                                      orders through DTC's Participant  Terminal
                                      System   reversing   the  orders   entered
                                      pursuant to Settlement Procedures F and G,
                                      respectively.  Thereafter,  the  Registrar
                                      will  deliver the  withdrawal  message and
                                      take the related actions  described in the
                                      preceding paragraph.

                                      Notwithstanding  the  foregoing,  upon any
                                      failure  to  settle  with   respect  to  a
                                      Book-Entry  Note, DTC may take any actions
                                      in  accordance  with  its  SDFS  operating
                                      procedures then in effect. In the event of
                                      a failure  to  settle  with  respect  to a
                                      Book-Entry  Note  that  was to  have  been
                                      represented   by  a   Global   Note   also
                                      representing  other Book-Entry  Notes, the
                                      Registrar will provide, in accordance with
                                      Settlement  Procedure  D, for the issuance
                                      of  a  Global   Note   representing   such
                                      remaining  Book-Entry  Notes and will make
                                      appropriate entries in its records.




<PAGE>


                                  BEARER NOTES


         In  certain  circumstances  Bearer  Notes  may  be  issued.  Settlement
Procedures with regard to Bearer Notes purchased by each  Distribution  Agent as
principal or sold by each  Distribution  Agent as agent of the Bank,  will be as
follows:

                                Latest
                                London
Day                               Time  Action

No later than Original       2:00 p.m.
Issue Date minus 5
Business Days                           The Bank may agree with one or more of
                                        the Distribution Agents for the issue
                                        and purchase of
                                        Bearer Notes (whether pursuant to an
                                        unsolicited     bid    from    a
                                        Distribution  Agent or  pursuant
                                        to an inquiry by the Bank).  The
                                        Distribution Agent instructs the
                                        London Issuing Agent to obtain a
                                        Common   Code  and   ISIN   from
                                        Euroclear    or     Clearstream,
                                        Luxembourg.  In the  case of the
                                        first Tranche of Bank Notes of a
                                        Series, the London Issuing Agent
                                        telephones      Euroclear     or
                                        Clearstream,  Luxembourg  with a
                                        request  for a  Common  Code and
                                        ISIN for such  Series and in the
                                        case of a subsequent  Tranche of
                                        Bank  Notes of that  Series  the
                                        London Issuing Agent  telephones
                                        Euroclear    or     Clearstream,
                                        Luxembourg  with a request for a
                                        temporary  Common  Code and ISIN
                                        for such  Tranche.  Each  Common
                                        Code and ISIN is notified by the
                                        London  Issuing  Agent  to  each
                                        Distribution   Agent  which  has
                                        reached agreement with the Bank.
                              3:00p.m.  If a Distribution Agent has
                                        reached  agreement with the Bank
                                        by telephone,  such Distribution
                                        Agent  confirms the terms of the
                                        agreement  to  the  Bank  by fax
                                        attaching  a copy of the Pricing
                                        Supplement.   The   Distribution
                                        Agent  sends a copy of that  fax
                                        to the London  Issuing Agent and
                                        the Registrar for information.
                             5:00 p.m.  The Bank  confirms  its  agreement
                                        to the terms on which the issue of
                                        Bearer  Notes  is to the  made
                                        (including  the  form of the Pricing
                                        Supplement) by  signing  and
                                        returning a copy of  the Pricing
                                        Supplement to the relevant
                                        Distribution Agent.  The Bank also
                                        confirms its instructions to the London
                                        Issuing Agent (including, in
                                        the case of  Floating Rate Bank
                                        Notes, the rate fixed by the
                                        Calculation  Agent) to carry out the
                                        duties to be carried  out by the
                                        London  Issuing  Agent under  these
                                        Settlement Procedures and the
                                        Global Agency  Agreement including
                                        preparing, authenticating and
                                        issuing a Temporary  Global Note for
                                        the Tranche of Bank Notes which
                                        is to be purchased and in the case of
                                        the first Tranche of a Series,
                                        where the Pricing Supplement for such
                                        Tranche does not specify that
                                        such Temporary Global  Note is to be
                                        exchangeable  only for Bearer
                                        Notes in  definitive  form, a Permanent
                                        Global Note for such Series,
                                        giving details of such Bearer Notes.

                                        The Bank confirms  such
                                        instructions  by  sending a copy
                                        by  Fax of  the  signed  Pricing
                                        Supplement to the London Issuing
                                        Agent.



No later than Original       2:00 p.m.
Issue Date minus 4                      In the case of Bearer Notes which are to
Business Days                           the listed on a Stock Exchange, the
                                        London Issuing Agent notifies the
                                        relevant Listing
                                        Agent who in turn  notifies  the
                                        relevant  Stock  Exchange by fax
                                        or by hand of the details of the
                                        Bank   Notes  to  be  issued  by
                                        sending the  Pricing  Supplement
                                        to the relevant Stock Exchange.



Original Issue Date           3:00 p.m. In  the  case  of  Bearer  Notes
minus 2 Business Days                   cleared  through  Euroclear  and/or
Business Days                           Clearstream,  Luxembourg,  the relevant
                                        Distribution Agent instructs
                                        the relevant  clearing system to
                                        debit  its  account  and pay the
                                        purchase price, against delivery
                                        of  the  Bearer  Notes,  to  the
                                        London Issuing  Agent's  account
                                        with   the   relevant   clearing
                                        system  on  the  Original  Issue
                                        Date  and  the  London   Issuing
                                        Agent  receives  details of such
                                        instructions through the records
                                        of the relevant clearing system.

Original  Issue Date
minus 1 Business Day         3:00 p.m.  In the case of Floating Rate Bank Notes,
                                        the Calculation  Agent  notifies the
                                        relevant  clearing system, the Bank, any
                                        relevant Stock Exchange (or the relevant
                                        Listing  Agent,  which  in  turn
                                        shall notify the relevant  Stock
                                        Exchange)   and   the   relevant
                                        Distribution  Agent  by telex or
                                        fax of the rate of interest  for
                                        the first  Interest  Period  (if
                                        already  determined).  Where the
                                        rate  of  interest  has  not yet
                                        been  determined,   notification
                                        will be made in accordance  with
                                        this paragraph as soon as it has
                                        been determined.

Original Issue Date             agreed
minus 1 Business Day              time  The London  Issuing  Agent  prepares
(in the case of pre-closed              and  authenticates  a Temporary
issues) or Original Issue               Global Note for each  Tranche of
Date (in any other case)                Bank Notes which is to be  purchased
(the "Payment Instruction Date")        and,  where required as specified
                                        above, a Permanent  Global Note in
                                        respect of the relevant  Series.  The
                                        Temporary  Global Note and any
                                        such  Permanent  Global Note are
                                        then delivered by the London Issuing
                                        Agent  to  a  common   depositary
                                        for  Euroclear  and   Clearstream,
                                        Luxembourg and  instructions are
                                        given by the London Issuing Agent to
                                        Euroclear  or,  as the  case may
                                        be,  Clearstream,  Luxembourg to
                                        credit    the    Bearer    Notes
                                        represented  by  such  Temporary
                                        Global   Note   to  the   London
                                        Issuing   Agent's   distribution
                                        account.

                                        In  the  case  of  Bearer  Notes
                                        cleared through Euroclear and/or
                                        Clearstream,   Luxembourg,   the
                                        London   Issuing  Agent  further
                                        instructs  Euroclear  or, as the
                                        case   may   be,    Clearstream,
                                        Luxembourg  to  debit  from  the
                                        distribution account the nominal
                                        amount of the  relevant  Tranche
                                        of Bank Notes and to credit such
                                        nominal amount to the account of
                                        such  Distribution   Agent  with
                                        Euroclear    or     Clearstream,
                                        Luxembourg  against  payment  to
                                        the   account   of  the   London
                                        Issuing  Agent  of the  purchase
                                        price for the  relevant  Tranche
                                        of Bank  Notes  on the  Original
                                        Issue   Date.    The    relevant
                                        Distribution     Agent     gives
                                        corresponding   instructions  to
                                        Euroclear    or     Clearstream,
                                        Luxembourg.  The parties  (which
                                        for this purpose  shall  include
                                        the  London  Issuing  Agent) may
                                        agree  to   arrange   for  "free
                                        delivery"  to the  made  through
                                        the relevant  clearing system if
                                        specified   in  the   applicable
                                        Pricing Supplement.

Original Issue Date                     The relevant clearing
                                        system    debits   and   credits
                                        accounts  in   accordance   with
                                        instructions received by it.

                                        The London Issuing Agent pays to
                                        the Bank on the  Original  Issue
                                        Date  the   aggregate   purchase
                                        price  received  by it  to  such
                                        account  of the  Bank  as  shall
                                        have been notified to the London
                                        Issuing Agent for the purpose.

On or subsequent to                     The London  Issuing Agent notifies the
the Original  Issue                     Bank forthwith in the  event  that a
Date                                    Distribution  Agent  does not pay the
                                        purchase price due from
                                         it in respect of a Bank Note.

                                        The   London    Issuing    Agent
                                        notifies  the Bank of the  issue
                                        of Bearer Notes  giving  details
                                        of the  Global  Note(s)  and the
                                        nominal sum represented thereby.

                                        The relevant  Distribution Agent
                                        promptly   notifies  the  London
                                        Issuing     Agent    that    the
                                        distribution of the Bearer Notes
                                        purchased  or  placed  by it has
                                        been  completed.  If applicable,
                                        the   London    Issuing    Agent
                                        promptly  notifies the Bank, the
                                        relevant Distribution Agents and
                                        the relevant  clearing system of
                                        the  date  of  the  end  of  any
                                        applicable   restricted  trading
                                        period   with   respect  to  the
                                        relevant Tranche of Bank Notes.



<PAGE>


            EUROCLEAR/CLEARSTREAM, LUXEMBOURG REGISTERED GLOBAL NOTES


         Bank Notes may be issued in  book-entry  form as  Book-Entry  Notes and
represented  by one or more  fully  registered  Global  Bank Notes held by or on
behalf of Euroclear and/or Clearstream,  Luxembourg, as depositary, and recorded
in the book-entry system maintained by Euroclear and/or Clearstream, Luxembourg.
Book-Entry  Notes  represented by a Global Note are  exchangeable for definitive
Bank Notes in registered form, of like tenor and of an equal aggregate principal
amount,  by the  owners  of such  Book-Entry  Notes  only upon  certain  limited
circumstances  described in the Offering  Circular.  Settlement  Procedures with
regard to Book-Entry Notes purchased by each Distribution  Agent as principal or
sold by each Distribution Agent, as agent of the Bank, are as follows:


                                Latest
                                London
Day                               Time        Action

No later than  Original      2:00 p.m.  The Bank may agree with one or more of
Bank Notes                              the Distribution Agents for the issue
Issue Date minus 5                      and purchase of (whether pursuant to an
Business Days                           unsolicited  bid from a Distribution
                                        Agent or pursuant to an inquiry
                                         by the relevant Bank).

                             3:00 p.m.  In the case of the  first  Tranche  of
                                        Registered  Bank  Notes,  the London
                                        Issuing  Agent  telephones   Euroclear
                                        and/or Clearstream,Luxembourg  with a
                                        request for a Common Code for such
                                        Tranche and, in the case of a subsequent
                                        Tranche of Bank Notes of that  Series,
                                        the London  Issuing  Agent  telephones
                                        Euroclear  and/or   Clearstream,
                                        Luxembourg  with a  request  for a
                                        temporary  Common  Code  for such
                                        Tranche and the London  Issuing Agent
                                        confirms such number(s) to the
                                        Registrar.  Each ISIN  number,  and each
                                        Common  Code is notified by the
                                        Registrar  by  telex  or  fax  to  the
                                        Bank  and  the  relevant Distribution
                                        Agent.

                                         If  a  Distribution   Agent  has
                                         reached  agreement with the Bank
                                         by telephone,  such Distribution
                                         Agent  confirms the terms of the
                                         agreement  to the  Bank by telex
                                         or fax  attaching  a copy of the
                                         Pricing Supplement. The relevant
                                         Distribution  Agent sends a copy
                                         of  that   fax  to  the   London
                                         Issuing  Agent and the Registrar
                                         for information.

                             5:00 p.m.  The Bank  confirms  its  agreement to
                                        the terms on which the issue of Bank
                                        Notes is to the made (including  the
                                        form  of  the  Pricing
                                        Supplement)by signing  and  returning
                                        a copy  of  the  Pricing Supplement  to
                                        the  relevant   Distribution  Agent.
                                        The  Bank  also confirms its
                                        instructions  (including,  in the case
                                        of Floating Rate Bank Notes,  the rate
                                        fixed by the  Calculation  Agent) to the
                                        London  Issuing  Agent  and the
                                        Registrar  to  carry  out the  duties
                                        to be carried  out by the  London
                                        Issuing  Agent and the  Registrar  under
                                        these   Settlement   Procedures  and
                                        the  Global  Agency  Agreement including
                                        preparing, authenticating  and  issuing
                                        one  or  more Registered   Global  Bank
                                        Notes and/or  one  or  more  Definitive
                                        Registered  Bank Notes for each Tranche
                                        of Bank Notes which are to be purchased
                                        or placed  by the relevant Distribution
                                        Agent,giving details of such Bank Notes.

                                        The    Bank     confirms    such
                                        instructions  by  sending a copy
                                        by  fax of  the  signed  Pricing
                                        Supplement to the London Issuing
                                        Agent and the Registrar.

                                        The relevant  Distribution Agent
                                        notifies     Euroclear    and/or
                                        Clearstream,  Luxembourg  of the
                                        relevant accounts to be credited
                                        with Bank Notes  represented  by
                                        interests in the Global  Note(s)
                                        to the issued.

No later than  Original      2:00 p.m.  In the case of Bank Notes which are to
Issue Date minus 4                      the listed on a Stock Exchange, the
Business Days                           London Issuing Agent notifies the
                                        relevant Listing
                                        Agent who in turn  notifies  the
                                        relevant  Stock  Exchange by fax
                                        or by hand of the details of the
                                        Bank   Notes  to  be  issued  by
                                        sending the  Pricing  Supplement
                                        to the relevant Stock Exchange.

Original Issue Date          3:00 p.m.  Where the relevant  Distribution  Agent
minus 2 Business  Days                  is purchasing or placing Bank Notes
                                        through Euroclear  and/or
                                        Clearstream, Luxembourg, the relevant
                                        Distribution   Agent   instructs
                                        Euroclear  and/or   Clearstream,
                                        Luxembourg,  subject  to further
                                        instructions,  on  the  Original
                                        Issue  Date  or,  in the case of
                                        Bank  Notes   denominated  in  a
                                        currency       requiring       a
                                        pre-closing,  the Original Issue
                                        Date  minus 1 Business  Day,  to
                                        debit  its   account,   or  such
                                        account as it  directs,  and pay
                                        the   purchase   price   to  the
                                        account of the  closing  bank as
                                        agreed  between  the  Bank,  the
                                        London  Issuing  Agent  and  the
                                        relevant Distribution Agent from
                                        time to time (in such  capacity,
                                        the  "Closing  Bank")  for  such
                                        purpose.

Original Issue Date          3:00 p.m.  In the case of  Floating  Rate  Bank
minus 1 Business Day                    Notes,  the  Calculation  Agent
                                        notifies the Registrar, Euroclear,
                                        Clearstream,  Luxembourg, the
                                        Bank, in the case of Listed Bank
                                        Notes,   the  relevant   Listing
                                        Agent (who in turn  notifies the
                                        relevant  Stock  Exchange),  and
                                        the relevant  Distribution Agent
                                        by  telex  or fax of the rate of
                                        interest for the first  Interest
                                        Period (if already  determined).
                                        Where the rate of  interest  has
                                        not yet  been  determined,  this
                                        will be notified  in  accordance
                                        with this  paragraph  as soon as
                                        it has been determined.


Original  Issue  Date           agreed  The London  Issuing  Agent  prepares and
minus 1 Business Day              time  authenticates the Registered Global
(in the case of pre-                    Note(s) for each Tranche of Bank Notes
closed issues)or                        which is to be   purchased by attaching
Original  Issue Date                    the applicable Pricing Supplement to a
(in any other case                      copy of the applicable master Registered
(the "Payment                           Global Note(s).
Instruction Date")
                                        The Registrar  enters  details of the
                                        principal  amount of Bank Notes
                                        to the issued and the registered
                                        holder(s) of such Bank Notes in the
                                        Register. Each Registered Global
                                        Note is then delivered by, or on
                                        behalf of,  the  London  Issuing
                                        Agent   to   a   custodian   for
                                        Euroclear  and/or   Clearstream,
                                        Luxembourg    to   credit    the
                                        principal amount of the relevant
                                        Tranche  of  Bank  Notes  to the
                                        appropriate        participants'
                                        accounts  in  Euroclear   and/or
                                        Clearstream,          Luxembourg
                                        previously   notified   by   the
                                        relevant   Distribution   Agent.
                                        Each Definitive  Registered Note
                                        is  delivered  to  the  relevant
                                        Distribution    Agent   or   its
                                        designee  for the benefit of the
                                        purchaser   of  such  Bank  Note
                                        against    delivery    by   such
                                        Distribution  Agent of a receipt
                                        therefor  or,  if so  instructed
                                        and upon  confirmation  from the
                                        Bank that proper  payment by the
                                        purchaser    has   been    made,
                                        delivered  directly  to the Bank
                                        or its  designee for the benefit
                                        of the  purchaser  of such  Bank
                                        Note(s)  against  delivery  of a
                                        receipt  therefor.  The  parties
                                        (which  for this  purpose  shall
                                        include the London Issuing Agent
                                        and the  Registrar) may agree to
                                        arrange for "free  delivery"  to
                                        be  made  through  the  relevant
                                        clearing  system if specified in
                                        the      applicable      Pricing
                                        Supplement,  in which case these
                                        Settlement  Procedures  will  be
                                        amended accordingly.

Original Issue Date                     The    relevant
                                        Distribution   Agent   instructs
                                        Euroclear  and/or   Clearstream,
                                        Luxembourg    to   credit    the
                                        interests   in  the   Registered
                                        Global Note(s) representing Bank
                                        Notes  purchased  by or  through
                                        such Distribution  Agent to such
                                        accounts    as   the    relevant
                                        Distribution  Agent has directed
                                        with      Euroclear       and/or
                                        Clearstream, Luxembourg.

                                        Euroclear  and/or   Clearstream,
                                        Luxembourg   debit  and   credit
                                        accounts  in   accordance   with
                                        instructions received by them.

                                        The Closing  Bank makes  payment
                                        to  the  Bank  on  the  Original
                                        Issue  Date  of  the   aggregate
                                        amount  received  by it to  such
                                        account  of the  Bank  as  shall
                                        have   been   notified   to  the
                                        Closing Bank for that purpose by
                                        the relevant bank.

On or subsequent to                     The London Issuing Agent notifies the
the Original Issue                      Bank forthwith in the event  that the
Date                                    relevant Distribution Agent does not
                                        pay the purchase price due
                                        from it in respect of the Bank Notes.
                                        The relevant  Distribution Agent
                                        notifies   the  London   Issuing
                                        Agent that the  distribution  of
                                        the  Bank  Notes   purchased  or
                                        placed by it has been completed.




Exhibit 27  See below.




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