SITEL CORP
8-A12B, 1998-08-24
BUSINESS SERVICES, NEC
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 8-A

                FOR REGISTRATION OF CERTAIN CLASSES OF SECURITIES
                     PURSUANT TO SECTION 12(b) OR (g) OF THE
                         SECURITIES EXCHANGE ACT OF 1934


                                SITEL CORPORATION
                                -----------------
             (Exact name of registrant as specified in its charter)


                  MINNESOTA                               47-0684333
                  ---------                               ----------
(State of incorporation or organization)       (IRS employer identification no.)

                          111 SOUTH CALVERT, SUITE 1910
                            BALTIMORE, MARYLAND 21202
                            -------------------------
                    (Address of principal executive offices)

Securities to be registered pursuant to Section 12(b) of the Act:

            TITLE OF EACH CLASS                NAME OF EACH EXCHANGE ON WHICH
            TO BE SO REGISTERED                EACH CLASS IS TO BE REGISTERED

        Preferred Stock Purchase Rights            New York Stock Exchange
        -------------------------------            -----------------------

If this form relates to the  registration  of a class of securities  pursuant to
Section 12(b)  of  the  Exchange  Act  and  is  effective  pursuant  to  General
Instruction A.(c), check the following box. [X]

If this form relates to the  registration  of a class of securities  pursuant to
Section  12(g)  of  the  Exchange  Act  and is  effective  pursuant  to  General
Instruction A.(d), check the following box. [ ]

Securities  Act  registration  statement file number to which this form relates:
Not applicable.

Securities  to  be  registered  pursuant  to  Section  12(g)  of  the  Act:  Not
applicable.
<PAGE>
ITEM 1.  DESCRIPTION OF REGISTRANT'S SECURITIES TO BE REGISTERED.

     On August  21,  1998,  the Board of  Directors  of SITEL  Corporation  (the
"Company") adopted a Shareholder Rights Plan (the "Rights Plan"). The purpose of
the Rights Plan is to deter  certain  coercive  takeover  tactics and enable the
Board of Directors to represent effectively the interests of shareholders in the
event of a takeover attempt.  The Rights Plan does not deter negotiated  mergers
or business  combinations  that the Board of Directors  determines  to be in the
best interests of the Company and its shareholders.

     To implement the Rights Plan the Board of Directors  declared a dividend of
one preferred  share  purchase right (a "Right") for each  outstanding  share of
common stock of the Company (the "Common  Stock").  The dividend will be paid on
August 31, 1998 to the  shareholders of record on that date. Each Right entitles
the registered holder to purchase from the Company one one-thousandth of a share
of Series A  Participating  Preferred  Stock,  par value $.001 per share, of the
Company (the "Preferred Stock") at a price of $30.00 per one one-thousandth of a
share of Preferred  Stock,  subject to adjustment.  The description and terms of
the Rights are set forth in a Rights Agreement (the "Rights  Agreement") between
the Company and First Chicago Trust Company of New York, as Rights Agent.

RIGHTS ATTACH TO COMMON SHARES INITIALLY

     Initially and until a  Distribution  Date (as defined  below)  occurs,  the
Rights  are  attached  to all  shares of  Common  Stock  and no  separate  Right
certificates will be issued. During this initial period,

     *   the Rights are not exercisable;
     *   the  Rights are transferred with the shares of Common Stock and are not
         transferrable separately from those shares of Common Stock;
     *   new Common Stock certificates or book entry shares issued  will contain
         a notation incorporating the Rights Agreement by reference; and
     *   the  transfer  of  any  shares of Common Stock will also constitute the
         transfer of Rights associated with those shares of Common Stock.

DISTRIBUTION OF RIGHTS

     Separate  certificates  evidencing  the Rights will be mailed to holders of
record of the  shares  of  Common  Stock as soon as  practicable  following  the
"Distribution  Date".  The  Distribution  Date is the  earlier  to  occur of the
following two events:

    *   the  10th day  after a public  announcement  that a person  or  group of
        affiliated  or  associated  persons  has  acquired 20%  or  more  of the
        outstanding  shares  of  Common  Stock  (thereby  becoming an "Acquiring
        Person" under the Rights Plan); or
    *   such date as may be determined by the Board of Directors of the Company,
        after the  commencement or announcement of a tender or exchange offer by
        a  person  or  group for 20% or more of the outstanding shares of Common
        Stock.

                                       2
<PAGE>
     Acquisitions  by the  following  persons  will  not  result  in the  person
becoming an Acquiring  Person:  the Company,  any subsidiary or employee benefit
plan of the Company,  James F. Lynch, or any other person approved in advance by
the Board of Directors of the Company.

     After the Distribution  Date, the Rights will be tradeable  separately from
the shares of Common Stock.  After the Distribution Date and after the Company's
right to redeem (as described below) has expired, the Rights will be exercisable
in two different ways depending on the circumstances as set forth below.

RIGHT TO PURCHASE SITEL STOCK

     If a person  or group  acquires  20% or more of the  outstanding  shares of
Common Stock (thereby becoming an Acquiring Person) and the Company's redemption
right has expired,  each holder of a Right  (except  those held by the Acquiring
Person and its affiliates and associates) will have the right to purchase,  upon
exercise,  shares of Common  Stock  (or,  in  certain  circumstances,  shares of
Preferred  Stock or similar  securities of the Company)  having a value equal to
two times the exercise  price of the Right.  In other words,  the Rights holders
other than the  Acquiring  Person may  purchase  shares of Common Stock at a 50%
discount.

     For  example,  at the  exercise  price of $30.00 per Right,  each Right not
owned by an Acquiring  Person would entitle its holder to purchase  $60.00 worth
of shares of Common Stock (or other  consideration,  as noted above) for $30.00.
Assuming a value of $5.00 per share of Common Stock at such time,  the holder of
each valid Right  would be  entitled  to purchase 12 shares of Common  Stock for
$30.00.

RIGHT TO PURCHASE ACQUIRING PERSON STOCK

     Alternatively, if, in a transaction not approved by the Board of Directors,
the Company is acquired in a merger or other business combination or 50% or more
of its assets or earning  power are sold,  after a person or group has become an
Acquiring  Person,  and the  Company's  redemption  right  has  expired,  proper
provision will be made so that each holder of a Right will  thereafter  have the
right to purchase,  upon exercise,  that number of shares of common stock of the
acquiring  company as have a market value of two times the exercise price of the
Right.  In other words,  a Rights  holder may purchase the  acquiring  company's
common stock at a 50% discount.

EXCHANGE OF SITEL STOCK FOR RIGHTS

     At any time  after any  person or group  becomes  an  Acquiring  Person and
before the Acquiring  Person acquires 50% or more of the  outstanding  shares of
Common Stock,  the Board of Directors may exchange the Rights (other than Rights
owned by the  Acquiring  Person,  which will have become  void),  in whole or in
part, at an exchange ratio of one share of Common Stock,  or one  one-thousandth
of a share  of  Preferred  Stock  (or of a share  of a class  or  series  of the
Company's preferred stock having equivalent rights, preferences and privileges),
per Right subject to adjustment.

                                       3
<PAGE>
REDEMPTION OF RIGHTS

     The  Rights  are  redeemable  by the  Company in whole but not in part at a
price of $.001  per  Right at any time  until up to and  including  the 10th day
after  the  time  that a  person  or  group  has  become  an  Acquiring  Person.
Immediately  upon  redemption  the right to exercise will terminate and the only
right of holders will be to receive the redemption price.

EXPIRATION OF RIGHTS

     The Rights will expire on August 21,  2008  unless the  expiration  date is
extended  by  amendment  as  described  below or unless the  Rights are  earlier
redeemed or exchanged by the Company as described above.

AMENDMENTS

     As long as the  Rights  are  redeemable,  the  terms of the  Rights  may be
amended by the Board of Directors in its  discretion  without the consent of the
Rights holders. After that time, no amendment may adversely affect the interests
of the Rights holders (other than the Acquiring Person).

MISCELLANEOUS

     The number of outstanding Rights and the number of one one-thousandths of a
share of Preferred  Stock  issuable  upon  exercise of each Right are subject to
adjustment under certain circumstances.

     Because of the nature of the Preferred  Stock's  dividend,  liquidation and
voting  rights,  the  value  of the one  one-thousandth  interest  in a share of
Preferred  Stock  that may be  purchased  upon  exercise  of each  Right  should
approximate the value of one Common Share.

     Until a Right is exercised,  a Rights holder,  as such, will have no rights
as a stockholder of the Company,  including without limitation the right to vote
or to receive dividends.

     A copy of the Rights  Agreement is filed with the  Securities  and Exchange
Commission as an Exhibit to this Registration Statement on Form 8-A dated August
21, 1998. A copy of the Rights  Agreement is available to Rights holders free of
charge upon request to the Corporate Secretary of the Company.

     This summary  description of the Rights does not purport to be complete and
is qualified in its  entirety by  reference  to the Rights  Agreement,  which is
filed with the  Securities  and Exchange  Commission as an Exhibit hereto and is
incorporated herein by reference.

                                       4
<PAGE>
ITEM 2.  EXHIBITS.

1.       Rights  Agreement,   dated  as  of  August  21,  1998,   between  SITEL
         Corporation  and First  Chicago  Trust  Company of New York,  as Rights
         Agent,  which includes the Form of Certificate of Designation of Series
         A  Participating  Preferred  Stock  as  Exhibit  A,  the  Form of Right
         Certificate as Exhibit B, and the Summary of Rights to Purchase  Shares
         of Preferred Stock as Exhibit C.

                                       5
<PAGE>
                                   Signatures

     Pursuant to the  requirements of Section 12 of the Securities  Exchange Act
of 1934, the registrant has duly caused this registration statement to be signed
on its behalf by the undersigned, thereto duly authorized.

     Date: August 21, 1998.

                                SITEL CORPORATION



                                By:  /s/ W. Gar Richlin
                                   ------------------------------------------
                                   W. Gar Richlin
                                   Executive Vice President-Finance,
                                   Chief Financial Officer and Secretary

                                       6
<PAGE>
                                  EXHIBIT INDEX


                                                                  Page Number
                                                                 In Sequential
  Exhibit                                                          Numbering
    No.                                                             System

       1      Rights Agreement, dated as of                            8
              August 21, 1998, between  SITEL  Corporation
              and First Chicago Trust Company of New York,
              as Rights Agent, which includes the Form  of
              Certificate  of  Designation  of  Series   A
              Participating Preferred Stock as  Exhibit A,
              the Form of  Right Certificate as Exhibit B,
              and the Summary of Rights to Purchase Shares
              of Preferred Stock as Exhibit C.

                                       7

                                                                       EXHIBIT 1
                                                   TO 8-A REGISTRATION STATEMENT



                                SITEL CORPORATION

                                       and

                    FIRST CHICAGO TRUST COMPANY OF NEW YORK,

                                  Rights Agent








                                RIGHTS AGREEMENT

                           Dated as of August 21, 1998



                                       8
<PAGE>
                                TABLE OF CONTENTS

Section                                                                 Page
- -------                                                                 ----

  1   Certain Definitions..............................................   1

  2   Appointment of Rights Agent......................................   6

  3   Issue of Right Certificates......................................   6

  4   Form of Right Certificates.......................................   7

  5   Countersignature and Registration................................   8

  6   Transfer, Split Up, Combination and Exchange
      of Right Certificates; Mutilated, Destroyed,
      Lost or Stolen Right Certificates................................   8

  7   Exercise of Rights; Purchase Price;
      Expiration Date of Rights........................................   9

  8   Cancellation and Destruction of Right
      Certificates.....................................................   10

  9   Availability of Shares of Preferred Stock........................   10

  10  Preferred Stock Record Date......................................   12

  11  Adjustment of Purchase Price, Number and
      Kind of Shares and Number of Rights..............................   12

  12  Certificate of Adjusted Purchase Price or
      Number of Shares.................................................   19

  13  Consolidation, Merger or Sale or Transfer
      of Assets or Earning Power.......................................   19

  14  Fractional Rights and Fractional Shares..........................   22

  15  Rights of Action.................................................   23

  16  Agreement of Right Holders.......................................   24

  17  Right Certificate Holder Not Deemed a
      Stockholder......................................................   24

                                        i
<PAGE>
 Section                                                                  Page
 -------                                                                  ----

 18   Concerning the Rights Agent.......................................   24

 19   Merger or Consolidation or Change of Name
      of Rights Agent...................................................   25

 20   Duties of Rights Agent............................................   25

 21   Change of Rights Agent............................................   27

 22   Issuance of New Right Certificates................................   28

 23   Redemption........................................................   29

 24   Exchange..........................................................   29

 25   Notice of Certain Events..........................................   30

 26   Notices...........................................................   31

 27   Supplements and Amendments........................................   31

 28   Successors........................................................   32

 29   Benefits of this Agreement........................................   32

 30   Determinations and Actions by the Board of
      Directors.........................................................   32

 31   Severability......................................................   32

 32   Governing Law.....................................................   32

 33   Counterparts......................................................   32

 34   Descriptive Headings..............................................   32

Exhibit A - Form of Certificate of Designation

Exhibit B - Form of Right Certificate

Exhibit C - Summary of Rights

                                       ii
<PAGE>
                                RIGHTS AGREEMENT

     Rights Agreement, dated as of August 21, 1998 ("Agreement"),  between SITEL
CORPORATION,  a Minnesota  corporation (the "Company"),  and FIRST CHICAGO TRUST
COMPANY OF NEW YORK, as Rights Agent (the "Rights Agent").

     The Board of  Directors  of the  Company  has  authorized  and  declared  a
dividend of one  preferred  share  purchase  right (a "Right") for each share of
Common Stock (as hereinafter defined) of the Company outstanding as of the Close
of Business  (as defined  below) on August 31, 1998 (the  "Record  Date"),  each
Right  representing  the  right  to  purchase  one  one-thousandth  (subject  to
adjustment) of a share of Preferred  Stock (as  hereinafter  defined),  upon the
terms and subject to the conditions herein set forth, and has further authorized
and  directed  the  issuance  of one Right  (subject to  adjustment  as provided
herein) with respect to each share of Common Stock that shall become outstanding
between  the  Record  Date  and the  earlier  of the  Distribution  Date and the
Expiration Date (as such terms are hereinafter defined); provided, however, that
Rights may be issued with  respect to shares of Common  Stock that shall  become
outstanding  after the  Distribution  Date and prior to the  Expiration  Date in
accordance with Section 22.

     Accordingly,  in  consideration  of the premises and the mutual  agreements
herein set forth, the parties hereby agree as follows:

     Section  1.  Certain  Definitions.  For  purposes  of this  Agreement,  the
following terms have the meanings indicated:

     (a)  "Acquiring  Person" shall mean any Person (as such term is hereinafter
defined) who or which shall be the Beneficial Owner (as such term is hereinafter
defined)  of 20% or more of the  shares of Common  Stock then  outstanding,  but
shall not  include  an Exempt  Person  (as such  term is  hereinafter  defined).
Notwithstanding  the  foregoing,  (i) if the Board of  Directors  of the Company
determines  in good  faith that a Person who would  otherwise  be an  "Acquiring
Person" became such inadvertently  (including,  without limitation,  because (A)
such Person was unaware that it beneficially  owned a percentage of Common Stock
that would otherwise  cause such Person to be an "Acquiring  Person" or (B) such
Person was aware of the extent of its  Beneficial  Ownership of Common Stock but
had no actual knowledge of the  consequences of such Beneficial  Ownership under
this Agreement) and without any intention of changing or influencing  control of
the Company,  and if such Person as promptly as practicable  divested or divests
itself of Beneficial  Ownership of a sufficient number of shares of Common Stock
so that such Person would no longer be an  "Acquiring  Person," then such Person
shall not be  deemed  to be or to have  become  an  "Acquiring  Person"  for any
purposes  of this  Agreement;  and (ii) if, as of the date  hereof,  any Person,
other  than an  Exempt  Person,  is the  Beneficial  Owner of 20% or more of the
shares  of  Common  Stock  outstanding,  such  Person  shall not be or become an
"Acquiring  Person"  unless and until such time as such Person  shall become the
Beneficial Owner of additional  shares of Common Stock (other than pursuant to a
dividend or distribution  paid or made by the Company on the outstanding  Common
Stock in shares of Common  Stock or  pursuant to a split or  subdivision  of the
outstanding  shares of Common Stock) and, upon becoming the Beneficial  Owner of
such additional shares of Common Stock, such Person is then the Beneficial Owner
of 20% or more of the shares of Common Stock then  outstanding.  Notwithstanding
<PAGE>
the foregoing,  no Person shall become an "Acquiring Person" as the result of an
acquisition  of shares of Common  Stock by the Company  which,  by reducing  the
number of shares  outstanding,  increases the proportionate  number of shares of
Common Stock  beneficially  owned by such Person to 20% or more of the shares of
Common Stock then outstanding,  provided,  however, that if a Person, other than
an Exempt Person, shall become the Beneficial Owner of 20% or more of the shares
of Common Stock then  outstanding  by reason of such share  acquisitions  by the
Company and shall,  after such share  acquisitions  by the  Company,  become the
Beneficial  Owner of any additional  shares of Common Stock (other than pursuant
to a dividend or  distribution  paid or made by the  Company on the  outstanding
Common Stock in shares of Common Stock or pursuant to a split or  subdivision of
the  outstanding  Common  Stock),  then  such  Person  shall be  deemed to be an
"Acquiring  Person" unless upon becoming the Beneficial Owner of such additional
shares of Common Stock such Person does not  beneficially own 20% or more of the
shares of Common Stock then outstanding. For all purposes of this Agreement, any
calculation  of  the  number  of  shares  of  Common  Stock  outstanding  at any
particular time, including for purposes of determining the particular percentage
of such outstanding shares of Common Stock of which any Person is the Beneficial
Owner, shall be made in accordance with the last sentence of Rule 13d-3(d)(1)(i)
of the General Rules and Regulations under the Securities  Exchange Act of 1934,
as amended (the "Exchange Act").

     (b) "Affiliate" and "Associate" shall have the respective meanings ascribed
to such  terms in Rule  12b-2 of the  General  Rules and  Regulations  under the
Exchange Act.

     (c) A Person shall be deemed the "Beneficial  Owner" of, shall be deemed to
have  "Beneficial  Ownership" of and shall be deemed to  "beneficially  own" any
securities:

          (i) which such Person or any of such Person's Affiliates or Associates
is  deemed  to  beneficially  own, directly or indirectly, within the meaning of
Rule 13d-3 of the General Rules and Regulations under the Exchange Act;

         (ii) which such Person or any of such Person's Affiliates or Associates
has (A) the right to acquire (whether such right is exercisable  immediately  or
only after the passage of time) pursuant  to  any   agreement,   arrangement  or
understanding (other than customary agreements with and between underwriters and
selling  group  members  with  respect  to  a  bona  fide  public   offering  of
securities),  or upon the exercise of conversion rights, exchange rights, rights
(other than Rights), warrants or options, or otherwise;  provided, however, that
a Person shall not be deemed the Beneficial  Owner of, or to  beneficially  own,
(y)  securities  tendered  pursuant to a tender or exchange  offer made by or on
behalf of such Person or any of such Person's  Affiliates  or  Associates  until
such tendered securities are accepted for purchase or exchange or (z) securities
which a Person or any of such Person's Affiliates or Associates may be deemed to
have the right to acquire pursuant to any merger or other acquisition  agreement
between  the  Company  and such  Person or any of such  Person's  Affiliates  or
Associates) if such agreement has been approved by the Board of Directors of the
Company  prior to there  being an  Acquiring  Person;  or (B) the  right to vote
pursuant to any agreement, arrangement or understanding; provided, however, that
a Person shall not be deemed the Beneficial  Owner of, or to  beneficially  own,
any security by reason of such agreement,  arrangement or  understanding  if the
agreement,  arrangement or understanding to vote such security (y) arises solely

                                       2
<PAGE>
from a revocable  proxy or consent  given to such Person in response to a public
proxy or consent  solicitation  made  pursuant to, and in accordance  with,  the
applicable rules and regulations  promulgated  under the Exchange Act and (z) is
not also  then  reportable  on  Schedule  13D  under  the  Exchange  Act (or any
comparable or successor report); or

          (iii) which are beneficially  owned,  directly  or indirectly,  by any
other  Person  and  with  respect  to  which such Person or any of such Person's
Affiliates or Associates has any  agreement, arrangement or understanding (other
than  customary  agreements  with  and  between  underwriters  and selling group
members with respect to a  bona fide public  offering  of  securities)  for  the
purpose of acquiring,  holding, voting (except to the extent contemplated by the
proviso to Section 1(d)(ii)(B)) or disposing of such securities of the Company;

provided,  however, that no Person who is an officer, director or employee of an
Exempt  Person  shall be  deemed,  solely by reason of such  Person's  status or
authority  as  such,  to be the  "Beneficial  Owner"  of,  to  have  "Beneficial
Ownership" of or to  "beneficially  own" any securities  that are  "beneficially
owned" (as defined in this Section 1(c)),  including,  without limitation,  in a
fiduciary capacity,  by an Exempt Person or by any other such officer,  director
or employee of an Exempt Person.

     (d) "Business Day" shall mean any day other than a Saturday,  a Sunday or a
day on which banking institutions in New York are authorized or obligated by law
or executive order to close.

     (e) "Close of  Business"  on any given date shall mean 5:00 P.M.,  New York
time, on such date; provided,  however,  that if such date is not a Business Day
it shall mean 5:00 P.M., New York time, on the next succeeding Business Day.

     (f) "Common  Stock" when used with  reference to the Company shall mean the
Common  Stock,  presently  par value $.001 per share,  of the  Company.  "Common
Stock" when used with  reference to any Person other than the Company shall mean
the common stock (or, in the case of an  unincorporated  entity,  the equivalent
equity interest) with the greatest voting power of such other Person or, if such
other  Person is a subsidiary  of another  Person,  the Person or Persons  which
ultimately control such first-mentioned Person.

     (g) "Common Stock  Equivalents" shall have the meaning set forth in Section
11(a)(iii) hereof.

     (h) "Current Value" shall have the meaning set forth in Section  11(a)(iii)
hereof.

     (i)  "Distribution  Date"  shall  have the  meaning  set forth in Section 3
hereof.

     (j)  "Equivalent  Preferred  Shares"  shall have the  meaning  set forth in
Section 11(b) hereof.

     (k) "Exempt  Person" shall mean the Company or any Subsidiary (as such term
is  hereinafter  defined)  of the  Company,  in  each  case  including,  without
limitation,  in its  fiduciary  capacity,  or any  employee  benefit plan of the
Company or of any  Subsidiary of the Company,  or any entity or trustee  holding

                                       3
<PAGE>
Common Stock for or pursuant to the terms of any such plan or for the purpose of
funding any such plan or funding  other  employee  benefits for employees of the
Company or of any  Subsidiary of the Company,  or any  Grandfathered  Person (as
such term is hereinafter defined.)

     (l) "Exchange Ratio" shall have the meaning set forth in Section 24 hereof.

     (m) "Expiration Date" shall have the meaning set forth in Section 7 hereof.

     (n) "Final  Expiration  Date" shall have the meaning set forth in Section 7
hereof.

     (o) "Flip-In  Event" shall have the meaning set forth in Section  11(a)(ii)
hereof.

     (p)  "Grandfathered  Person" shall mean:

          (i) James F. Lynch (the  founder  of  the  Company), any descendant of
James F. Lynch, or any spouse or surviving spouse of James F. Lynch  or any such
descendant  (James F.  Lynch and any such  descendants,  spouses  and  surviving
spouses collectively defined as the "Lynch Family Members");

          (ii) any estate of, or the executor or administrator of any estate of,
or any guardian or custodian for, a Lynch Family Member or any trust established
before or after the date hereof by one or more Lynch  Family  Members,  provided
that one or more Lynch Family Members, collectively, are the beneficiaries of at
least 80% of the  actuarially-determined  beneficial interests in such estate or
trust;

          (iii) any  charitable  organization  which  qualifies  as  an   exempt
organization under  Section  501(c)  of  the  Internal  Revenue Code of 1986, as
amended ("Charitable  Organization")  which is established  by one or more Lynch
Family Members (a "Lynch Family Charitable Organization");

          (iv)  any  corporation,  general  partnership,   limited  partnership,
limited liability company, or  other entity or arrangement of which at least 80%
of the voting power (or other voting interests) and at least  80% of the  equity
interests (or other economic interests) are held, directly or indirectly,  by or
for the  benefit  of one or  more  Lynch  Family  Members,  estates,  executors,
administrators,  guardians  or  custodians  or trusts  described  in clause (ii)
above, or Lynch Family Charitable Organizations;

provided,  however,  that a  Grandfathered  Person ceases to be a  Grandfathered
Person  at the time that all or any part of its  interest  in the  Common  Stock
becomes  reportable on a Schedule 13D under the Exchange Act (or any  comparable
or successor report) as part of a "group" (as such term is defined or used under
Rule 13d-5(b) of the General Rules and Regulations under the Exchange Act) which
beneficially owns,  directly or indirectly,  20% or more of the then outstanding
shares of Common Stock and includes one or more Persons (including any Affiliate
or  Associate   thereof)  who  (i)  are  not  Grandfathered   Persons  and  (ii)
individually or in the aggregate beneficially owned, directly or indirectly,  in
excess of 1% of the then outstanding shares of Common Stock.

     (q) "NASDAQ" shall mean The NASDAQ Stock Market.

                                       4
<PAGE>
     (r) "Person" shall mean any  individual,  firm,  corporation,  partnership,
limited  liability  company,  trust or  other  entity,  and  shall  include  any
successor (by merger or otherwise) to such entity.

     (s)  "Preferred  Stock"  shall  mean the Series A  Participating  Preferred
Stock,  par value  $.001  per  share,  of the  Company  having  the  rights  and
preferences set forth in the Form of Certificate of Designation attached to this
Agreement as Exhibit A.

     (t)  "Principal  Party"  shall have the meaning set forth in Section  13(b)
hereof.

     (u) "Redemption Date" shall have the meaning set forth in Section 7 hereof.

     (v)  "Redemption  Price"  shall  have the  meaning  set forth in Section 23
hereof.

     (w)  "Right  Certificate"  shall  have the  meaning  set forth in Section 3
hereof.

     (x) "Securities Act" shall mean the Securities Act of 1933, as amended.

     (y) "Section  11(a)(ii)  Trigger  Date" shall have the meaning set forth in
Section 11(a)(iii) hereof.

     (z) "Spread" shall have the meaning set forth in Section 11(a)(iii) hereof.

     (aa)  "Stock  Acquisition  Date"  shall  mean  the  first  date  of  public
announcement  (which,  for purposes of this definition,  shall include,  without
limitation, a report filed pursuant to Section 13(d) of the Exchange Act) by the
Company or an Acquiring Person that an Acquiring Person has become such, or such
earlier date as a majority of the Board of  Directors  shall become aware of the
existence of an Acquiring  Person;  provided,  that if such Person is determined
not to have become an Acquiring Person pursuant to Section 1(a) hereof,  then no
Stock Acquisition Date shall be deemed to have occurred.

     (bb)  "Subsidiary" of any Person shall mean any corporation or other entity
of which  securities or other ownership  interests  having ordinary voting power
sufficient  to elect a  majority  of the  board of  directors  or other  persons
performing similar functions are beneficially owned, directly or indirectly,  by
such Person, and any corporation or other entity that is otherwise controlled by
such Person.

     (cc)  "Substitution  Period"  shall have the  meaning  set forth in Section
11(a)(iii) hereof.

     (dd)  "Summary  of Rights"  shall have the  meaning  set forth in Section 3
hereof.

     (ee)  "Trading  Day" shall have the meaning  set forth in Section  11(d)(i)
hereof.

     Section 2.  Appointment of Rights Agent.  The Company  hereby  appoints the
Rights Agent to act as agent for the Company and the holders of the Rights (who,
in accordance with Section 3 hereof, shall prior to the Distribution Date be the
holders of Common Stock) in accordance with the terms and conditions hereof, and
the Rights Agent hereby accepts such  appointment.  The Company may from time to
time appoint such co-Rights Agents as it may deem necessary or desirable.

                                       5
<PAGE>
     Section 3. Issue of Right Certificates.

     (a) Until the Close of  Business  on the earlier of (i) the tenth day after
the Stock Acquisition Date or (ii) the tenth Business Day (or such later date as
may be determined by action of a majority of the Board of Directors  before such
time  as  any  Person  becomes  an  Acquiring  Person)  after  the  date  of the
commencement  by any Person  (other  than an Exempt  Person) of, or of the first
public  announcement  of the  intention  of such  Person  (other  than an Exempt
Person) to commence,  a tender or exchange offer the consummation of which would
result in any Person (other than an Exempt Person) becoming the Beneficial Owner
of shares of Common  Stock  aggregating  20% or more of the  Common  Stock  then
outstanding  (the  earlier  of  such  dates  being  herein  referred  to as  the
"Distribution  Date",  provided,  however,  that if either of such dates  occurs
after the date of this  Agreement  and on or prior to the Record Date,  then the
Distribution  Date shall be the Record  Date),  (1) the Rights will be evidenced
(subject to the  provisions  of Section  3(b)  hereof) by the  certificates  for
Common Stock  registered in the names of the holders thereof and not by separate
Right  Certificates,  and (2) the Rights will be transferable only in connection
with the transfer of Common Stock. As soon as practicable after the Distribution
Date,  the Company will prepare and execute,  the Rights Agent will  countersign
and the Company  will send or cause to be sent (and the Rights  Agent  will,  if
requested, send) by first-class,  postage-prepaid mail, to each record holder of
Common  Stock as of the Close of Business on the  Distribution  Date (other than
any Acquiring Person or any Associate or Affiliate of an Acquiring  Person),  at
the  address  of such  holder  shown  on the  records  of the  Company,  a Right
Certificate,   in  substantially   the  form  of  Exhibit  B  hereto  (a  "Right
Certificate"),  evidencing one Right (subject to adjustment as provided  herein)
for each share of Common Stock so held. As of the Distribution  Date, the Rights
will be evidenced solely by such Right Certificates.

     (b) On the Record Date, or as soon as practicable  thereafter,  the Company
will  send a copy of a  Summary  of  Rights to  Purchase  Preferred  Shares,  in
substantially  the form of  Exhibit  C hereto  (the  "Summary  of  Rights"),  by
first-class,  postage-prepaid  mail, to each record holder of Common Stock as of
the Close of Business on the Record Date (other than any Acquiring Person or any
Associate or Affiliate of any Acquiring  Person),  at the address of such holder
shown on the records of the  Company.  With respect to  certificates  for Common
Stock outstanding as of the Record Date, until the Distribution Date, the Rights
will be evidenced by such  certificates  registered  in the names of the holders
thereof together with the Summary of Rights. Until the Distribution Date (or, if
earlier, the Expiration Date), the surrender for transfer of any certificate for
Common  Stock  outstanding  on the  Record  Date,  with or without a copy of the
Summary of Rights,  shall also constitute the transfer of the Rights  associated
with the Common Stock represented thereby.

     (c) Certificates  issued for Common Stock (including,  without  limitation,
upon transfer of  outstanding  Common Stock,  disposition of Common Stock out of
treasury  stock or issuance or reissuance of Common Stock out of authorized  but
unissued  shares)  after  the  Record  Date  but  prior  to the  earlier  of the
Distribution  Date and the Expiration  Date shall have impressed on, printed on,
written on or otherwise affixed to them the following legend:

                                       6
<PAGE>
         THIS  CERTIFICATE  ALSO  EVIDENCES  AND ENTITLES  THE HOLDER  HEREOF TO
         CERTAIN  RIGHTS  AS SET  FORTH  IN A  RIGHTS  AGREEMENT  BETWEEN  SITEL
         CORPORATION  AND FIRST  CHICAGO  TRUST  COMPANY OF NEW YORK,  AS RIGHTS
         AGENT, DATED AS OF AUGUST 21, 1998 AS THE SAME MAY BE AMENDED FROM TIME
         TO TIME  (THE  "RIGHTS  AGREEMENT"),  THE  TERMS  OF WHICH  ARE  HEREBY
         INCORPORATED  HEREIN BY REFERENCE AND A COPY OF WHICH IS ON FILE AT THE
         PRINCIPAL  EXECUTIVE  OFFICES  OF  SITEL  CORPORATION.   UNDER  CERTAIN
         CIRCUMSTANCES,  AS SET FORTH IN THE RIGHTS AGREEMENT,  SUCH RIGHTS WILL
         BE EVIDENCED BY SEPARATE  CERTIFICATES  AND WILL NO LONGER BE EVIDENCED
         BY THIS CERTIFICATE.  SITEL CORPORATION WILL MAIL TO THE HOLDER OF THIS
         CERTIFICATE A COPY OF THE RIGHTS AGREEMENT WITHOUT CHARGE AFTER RECEIPT
         OF A WRITTEN  REQUEST  THEREFOR.  UNDER CERTAIN  CIRCUMSTANCES,  AS SET
         FORTH IN THE RIGHTS  AGREEMENT,  RIGHTS OWNED BY OR  TRANSFERRED TO ANY
         PERSON WHO IS OR BECOMES AN ACQUIRING  PERSON (AS DEFINED IN THE RIGHTS
         AGREEMENT)  AND CERTAIN  TRANSFEREES  THEREOF WILL BECOME NULL AND VOID
         AND WILL NO LONGER BE TRANSFERABLE.

With respect to such  certificates  containing the foregoing  legend,  until the
Distribution  Date the Rights  associated  with the Common Stock  represented by
such  certificates  shall  be  evidenced  by such  certificates  alone,  and the
surrender  for transfer of any such  certificate,  except as otherwise  provided
herein,  shall also  constitute the transfer of the Rights  associated  with the
Common Stock  represented  thereby.  In the event that the Company  purchases or
otherwise  acquires  any Common  Stock  after the  Record  Date but prior to the
Distribution  Date, any Rights associated with such Common Stock shall be deemed
canceled  and retired so that the Company  shall not be entitled to exercise any
Rights associated with the Common Stock which are no longer outstanding.

     Notwithstanding  this  paragraph  (c),  the  omission of a legend shall not
affect the  enforceability  of any part of this  Agreement  or the rights of any
holder of the Rights.

     Section  4. Form of Right  Certificates.  The Right  Certificates  (and the
forms of  election  to purchase  shares and of  assignment  to be printed on the
reverse  thereof)  shall be  substantially  in the form set  forth in  Exhibit B
hereto  and may  have  such  marks of  identification  or  designation  and such
legends,  summaries  or  endorsements  printed  thereon as the  Company may deem
appropriate and as are not  inconsistent  with the provisions of this Agreement,
or as may be  required  to comply  with any  applicable  law or with any rule or
regulation  made  pursuant  thereto or with any rule or  regulation of any stock
exchange or  interdealer  quotation  system on which the Rights may from time to
time be listed or quoted,  or to conform to usage.  Subject to the provisions of
Sections 11, 13 and 22 hereof,  the Right  Certificates,  whenever  distributed,
shall be dated as of the  Record  Date  (or in the case of  Rights  issued  with
respect to shares of Common Stock  issued by the Company  after the Record Date,
as of the date of issuance of such shares of Common Stock) and shall entitle the
holders  thereof to purchase  such number of one  one-thousandths  of a share of

                                       7
<PAGE>
Preferred   Stock  as  shall  be  set  forth   therein  at  the  price  per  one
one-thousandth  of a share of Preferred  Stock set forth therein (the  "Purchase
Price"),  but the  number of such one  one-thousandths  of a share of  Preferred
Stock and the Purchase Price shall be subject to adjustment as provided herein.

     Section 5. Countersignature and Registration.

     (a) The Right  Certificates  shall be  executed on behalf of the Company by
its Chairman of the Board, its Chief Executive Officer, its President, its Chief
Financial  Officer,  or any Vice  President,  either  manually  or by  facsimile
signature,  shall have affixed thereto the Company's seal or a facsimile thereof
and shall be attested by the Secretary or an Assistant Secretary of the Company,
either  manually or by  facsimile  signature.  The Right  Certificates  shall be
manually  countersigned  by the  Rights  Agent  and  shall  not be valid for any
purpose unless countersigned.  In case any officer of the Company who shall have
signed  any of the Right  Certificates  shall  cease to be such  officer  of the
Company before countersignature by the Rights Agent and issuance and delivery by
the Company, such Right Certificates,  nevertheless, may be countersigned by the
Rights  Agent and issued and  delivered  by the Company  with the same force and
effect as though the Person who signed such Right Certificates had not ceased to
be such  officer  of the  Company;  and any Right  Certificate  may be signed on
behalf of the Company by any Person who, at the actual date of the  execution of
such Right  Certificate,  shall be a proper  officer of the Company to sign such
Right  Certificate,  although at the date of the execution of this Agreement any
such Person was not such an officer.

     (b) Following the Distribution Date, the Rights Agent will keep or cause to
be kept,  at an  office  or  agency  designated  for  such  purpose,  books  for
registration and transfer of the Right Certificates issued hereunder. Such books
shall  show the names  and  addresses  of the  respective  holders  of the Right
Certificates,  the number of Rights  evidenced  on its face by each of the Right
Certificates and the date of each of the Right Certificates.

     Section  6.  Transfer,   Split  Up,   Combination  and  Exchange  of  Right
Certificates; Mutilated, Destroyed, Lost or Stolen Right Certificates.

     (a)  Subject to the  provisions  of  Sections  7(e),  11(a)(ii),  13 and 14
hereof,  at any time  after the  Distribution  Date and prior to the  Expiration
Date, any Right Certificate or Right Certificates may be transferred,  split up,
combined or  exchanged  for another  Right  Certificate  or Right  Certificates,
entitling the registered holder to purchase a like number of one one-thousandths
of a share of Preferred  Stock as the Right  Certificate  or Right  Certificates
surrendered  then  entitled  such  holder to  purchase.  Any  registered  holder
desiring to transfer,  split up,  combine or exchange any Right  Certificate  or
Right  Certificates  shall make such request in writing  delivered to the Rights
Agent,  and shall  surrender the Right  Certificate or Right  Certificates to be
transferred,  split up,  combined  or  exchanged  at the office or agency of the
Rights  Agent  designated  for such  purpose.  Thereupon  the Rights Agent shall
countersign  and deliver to the Person entitled  thereto a Right  Certificate or
Right Certificates, as the case may be, as so requested. The Company may require
payment of a sum sufficient to cover any tax or governmental  charge that may be
imposed in connection  with any transfer,  split up,  combination or exchange of
Right Certificates.

                                       8
<PAGE>
     (b) Subject to the  provisions  of Section  11(a)(ii)  hereof,  at any time
after the  Distribution  Date and prior to the Expiration  Date, upon receipt by
the Company and the Rights Agent of evidence reasonably  satisfactory to them of
the loss, theft, destruction or mutilation of a Right Certificate,  and, in case
of loss, theft or destruction,  of indemnity or security reasonably satisfactory
to them,  and, at the Company's  request,  reimbursement  to the Company and the
Rights Agent of all reasonable expenses  incidental thereto,  and upon surrender
to the Rights Agent and cancellation of the Right Certificate if mutilated,  the
Company  will  make and  deliver a new Right  Certificate  of like  tenor to the
Rights  Agent  for  delivery  to the  registered  holder  in lieu  of the  Right
Certificate so lost, stolen, destroyed or mutilated.

     Section 7. Exercise of Rights; Purchase Price; Expiration Date of Rights.

     (a)  Except  as  otherwise   provided  herein,   the  Rights  shall  become
exercisable on the  Distribution  Date, and thereafter the registered  holder of
any Right  Certificate  may,  subject to Section  11(a)(ii) hereof and except as
otherwise provided herein,  exercise the Rights evidenced thereby in whole or in
part upon  surrender  of the Right  Certificate,  with the form of  election  to
purchase on the reverse side thereof duly  executed,  to the Rights Agent at the
office or agency of the Rights Agent designated for such purpose,  together with
payment of the aggregate  Purchase Price with respect to the total number of one
one-thousandths  of a share of  Preferred  Stock (or other  securities,  cash or
other assets,  as the case may be) as to which the Rights are exercised,  at any
time  which is both  after  the  Distribution  Date and  prior to the time  (the
"Expiration  Date") that is the  earliest of (i) the Close of Business on August
21, 2008 (the "Final  Expiration  Date"),  (ii) the time at which the Rights are
redeemed as provided in Section 23 hereof (the  "Redemption  Date") or (iii) the
time at which such Rights are exchanged as provided in Section 24 hereof.

     (b)  The   Purchase   Price  shall  be   initially   $30.00  for  each  one
one-thousandth  of a share of Preferred Stock purchasable upon the exercise of a
Right.  The Purchase Price and the number of one  one-thousandths  of a share of
Preferred Stock or other  securities or property to be acquired upon exercise of
a Right shall be subject to adjustment from time to time as provided in Sections
11 and 13 hereof and shall be payable  in lawful  money of the United  States of
America in accordance with paragraph (c) of this Section 7.

     (c)  Except  as  otherwise  provided  herein,   upon  receipt  of  a  Right
Certificate  representing  exercisable  Rights,  with  the form of  election  to
purchase duly executed,  accompanied by payment of the aggregate  Purchase Price
for the shares of  Preferred  Stock to be  purchased  and an amount equal to any
applicable  transfer  tax  required  to be paid  by the  holder  of  such  Right
Certificate in accordance with Section 9 hereof,  in cash or by certified check,
cashier's  check or money order payable to the order of the Company,  the Rights
Agent shall thereupon  promptly (i) (A)  requisition  from any transfer agent of
the Preferred Stock  certificates for the number of shares of Preferred Stock to
be purchased and the Company hereby irrevocably authorizes its transfer agent to
comply with all such requests,  or (B)  requisition  from the  depositary  agent
depositary receipts representing interests in such number of one one-thousandths
of a share of Preferred Stock as are to be purchased (in which case certificates
for the Preferred  Stock  represented by such receipts shall be deposited by the
transfer  agent with the  depositary  agent) and the Company  hereby directs the
depositary agent to comply with such request, (ii) when appropriate, requisition
from the Company the amount of cash to be paid in lieu of issuance of fractional
shares in accordance  with Section 14 hereof,  (iii)  promptly  after receipt of
such certificates or depositary  receipts,  cause the same to be delivered to or
upon the order of the registered holder of such Right Certificate, registered in
such  name  or  names  as may  be  designated  by  such  holder  and  (iv)  when
appropriate,  after receipt,  promptly deliver such cash to or upon the order of
the registered holder of such Right Certificate.

                                       9
<PAGE>
     (d) Except as otherwise  provided herein,  in case the registered holder of
any Right  Certificate  shall  exercise  less than all of the  Rights  evidenced
thereby, a new Right Certificate evidencing Rights equivalent to the exercisable
Rights  remaining  unexercised  shall  be  issued  by the  Rights  Agent  to the
registered holder of such Right  Certificate or to his duly authorized  assigns,
subject to the provisions of Section 14 hereof.

     (e) Notwithstanding anything in this Agreement to the contrary, neither the
Rights Agent nor the Company  shall be  obligated  to undertake  any action with
respect to a registered  holder of Rights upon the  occurrence  of any purported
transfer or exercise  of Rights  pursuant to Section 6 hereof or this  Section 7
unless  such  registered   holder  shall  have  (i)  completed  and  signed  the
certificate  contained in the form of assignment or form of election to purchase
set forth on the  reverse  side of the Right  Certificate  surrendered  for such
transfer or exercise and (ii) provided such additional  evidence of the identity
of the  Beneficial  Owner (or former  Beneficial  Owner)  thereof as the Company
shall reasonably request.

     Section 8.  Cancellation and Destruction of Right  Certificates.  All Right
Certificates  surrendered  for the  purpose  of  exercise,  transfer,  split up,
combination  or exchange  shall,  if surrendered to the Company or to any of its
agents,  be delivered to the Rights Agent for  cancellation or in canceled form,
or, if  surrendered  to the Rights Agent,  shall be canceled by it, and no Right
Certificates  shall be issued in lieu thereof  except as expressly  permitted by
any of the provisions of this Agreement. The Company shall deliver to the Rights
Agent for cancellation and retirement,  and the Rights Agent shall so cancel and
retire,  any other  Right  Certificate  purchased  or  acquired  by the  Company
otherwise  than upon the exercise  thereof.  The Rights Agent shall  deliver all
canceled Right Certificates to the Company,  or shall, at the written request of
the Company,  destroy such canceled Right  Certificates,  and in such case shall
deliver a certificate of destruction thereof to the Company.

     Section 9. Availability of Shares of Preferred Stock.

     (a) The Company  covenants and agrees that it will cause to be reserved and
kept available out of its authorized and unissued  shares of Preferred  Stock or
any  shares of  Preferred  Stock held in its  treasury,  the number of shares of
Preferred  Stock that will be  sufficient  to permit the exercise in full of all
outstanding Rights.

     (b) So long as the shares of Preferred Stock (and,  following the time that
any  Person  becomes  an  Acquiring  Person,  shares of  Common  Stock and other
securities)  issuable  upon the  exercise of Rights may be listed or admitted to
trading on any national  securities  exchange,  or quoted on NASDAQ, the Company
shall use its best  efforts  to cause,  from and after  such time as the  Rights
become  exercisable,  all  shares  reserved  for such  issuance  to be listed or
admitted to trading on such exchange,  or quoted on NASDAQ, upon official notice
of issuance upon such exercise.

                                       10
<PAGE>
     (c) From and after such time as the Rights become exercisable,  the Company
shall use its best efforts,  if then  necessary to permit the issuance of shares
of Preferred Stock (and, following the time that any Person becomes an Acquiring
Person,  shares of  Common  Stock and other  securities)  upon the  exercise  of
Rights,  to register and qualify such shares of Preferred Stock (and,  following
the time that any Person becomes an Acquiring Person, shares of Common Stock and
other  securities)  under the Securities Act and any applicable state securities
or "Blue Sky" laws (to the extent exemptions therefrom are not available), cause
such  registration  statement and  qualifications to become effective as soon as
possible  after  such  filing  and keep  such  registration  and  qualifications
effective  until the  earlier  of the date as of which the  Rights are no longer
exercisable  for such  securities  and the  Expiration  Date.  The  Company  may
temporarily  suspend,  for  a  period  of  time  not  to  exceed  90  days,  the
exercisability  of the  Rights  in order  to  prepare  and  file a  registration
statement under the Securities Act and permit it to become  effective.  Upon any
such suspension,  the Company shall issue a public announcement stating that the
exercisability of the Rights has been temporarily suspended, as well as a public
announcement   at  such  time  as  the   suspension  is  no  longer  in  effect.
Notwithstanding  any  provision of this  Agreement to the  contrary,  the Rights
shall not be exercisable in any jurisdiction unless the requisite  qualification
in such jurisdiction shall have been obtained and until a registration statement
under the Securities Act (if required) shall have been declared effective.

     (d) The Company  covenants  and agrees that it will take all such action as
may be necessary to ensure that all shares of  Preferred  Stock (and,  following
the time that any Person becomes an Acquiring Person, shares of Common Stock and
other  securities)  delivered  upon  exercise  of Rights  shall,  at the time of
delivery  of the  certificates  therefor  (subject  to payment  of the  Purchase
Price),  be  duly  and  validly   authorized  and  issued  and  fully  paid  and
nonassessable shares.

     (e) The Company further  covenants and agrees that it will pay when due and
payable any and all federal and state  transfer  taxes and charges  which may be
payable in respect of the issuance or delivery of the Right  Certificates  or of
any shares of Preferred  Stock (or shares of Common  Stock or other  securities)
upon the exercise of Rights. The Company shall not, however,  be required to pay
any  transfer tax which may be payable in respect of any transfer or delivery of
Right  Certificates  to a Person  other  than,  or the  issuance  or delivery of
certificates or depositary receipts for the Preferred Stock (or shares of Common
Stock or other  securities) in a name other than that of, the registered  holder
of the Right Certificate  evidencing Rights surrendered for exercise or to issue
or deliver any  certificates  or  depositary  receipts for  Preferred  Stock (or
shares of Common  Stock or other  securities)  upon the  exercise  of any Rights
until any such tax shall  have  been  paid (any such tax being  payable  by that
holder of such Right  Certificate at the time of surrender) or until it has been
established to the Company's reasonable satisfaction that no such tax is due.

     Section 10.  Preferred  Stock  Record  Date.  Each Person in whose name any
certificate  for Preferred Stock is issued upon the exercise of Rights shall for
all  purposes  be deemed to have  become  the  holder of record of the shares of
Preferred Stock represented thereby on, and such certificate shall be dated, the
date  upon  which  the  Right  Certificate   evidencing  such  Rights  was  duly
surrendered  and  payment of the  Purchase  Price (and any  applicable  transfer
taxes)  was made;  provided,  however,  that if the date of such  surrender  and

                                       11
<PAGE>
payment is a date upon which the Preferred  Stock  transfer books of the Company
are closed, such Person shall be deemed to have become the record holder of such
shares on, and such certificate shall be dated, the next succeeding Business Day
on which the Preferred  Stock transfer  books of the Company are open.  Prior to
the exercise of the Rights evidenced thereby,  the holder of a Right Certificate
shall not be entitled to any rights of a holder of Preferred Stock for which the
Rights shall be exercisable, including, without limitation, the right to vote or
to  receive  dividends  or other  distributions,  and shall not be  entitled  to
receive any notice of any proceedings of the Company, except as provided herein.

     Section 11.  Adjustment  of Purchase  Price,  Number and Kind of Shares and
Number of Rights. The Purchase Price, the number of shares of Preferred Stock or
other  securities  or property  purchasable  upon exercise of each Right and the
number of Rights  outstanding  are  subject to  adjustment  from time to time as
provided in this Section 11.

     (a)(i) In the event the  Company  shall at any time  after the date of this
Agreement  (A)  declare  and pay a dividend on the  Preferred  Stock  payable in
shares of Preferred  Stock,  (B) subdivide the outstanding  Preferred Stock, (C)
combine  the  outstanding  Preferred  Stock  into a smaller  number of shares of
Preferred   Stock,   or  (D)  issue  any  shares  of  its  capital  stock  in  a
reclassification of the Preferred Stock (including any such  reclassification in
connection with a consolidation or merger in which the Company is the continuing
or surviving  corporation),  then, except as otherwise  provided in this Section
11(a),  the  Purchase  Price in effect at the time of the  record  date for such
dividend  or  of  the  effective  date  of  such  subdivision,   combination  or
reclassification, and the number and kind of shares of capital stock issuable on
such date,  shall be  proportionately  adjusted  so that the holder of any Right
exercised after such time shall be entitled to receive the aggregate  number and
kind of  shares  of  capital  stock  which,  if such  Right  had been  exercised
immediately  prior to such date and at a time when the Preferred  Stock transfer
books of the Company were open,  the holder would have owned upon such  exercise
and  been  entitled  to  receive  by  virtue  of  such  dividend,   subdivision,
combination or reclassification;  provided,  however, that in no event shall the
consideration  to be paid  upon  the  exercise  of one  Right  be less  than the
aggregate par value of the shares of capital stock of the Company  issuable upon
exercise of one Right.

          (ii)  Subject to Section 24 of this Agreement, in the event any Person
becomes an Acquiring  Person (the first  occurrence of such event being referred
to  hereinafter  as the "Flip-In  Event"),  then (A) the Purchase Price shall be
adjusted to be the  Purchase  Price in effect  immediately  prior to the Flip-In
Event  multiplied by the number of one  one-thousandths  of a share of Preferred
Stock for which a Right was exercisable immediately prior to such Flip-In Event,
whether or not such Right was then exercisable,  and (B) each holder of a Right,
except as otherwise  provided in this Section  11(a)(ii) and Section  11(a)(iii)
hereof,  shall thereafter have the right to receive,  upon exercise thereof at a
price equal to the Purchase Price (as so adjusted), in accordance with the terms
of this  Agreement  and in lieu of shares of  Preferred  Stock,  such  number of
shares of Common  Stock as shall  equal the  result  obtained  by  dividing  the
Purchase  Price (as so adjusted) by 50% of the current per share market price of
the Common Stock  (determined  pursuant to Section  11(d) hereof) on the date of
such Flip-In Event; provided,  however, that the Purchase Price (as so adjusted)
and the number of shares of Common Stock so receivable  upon exercise of a Right
shall,  following  the  Flip-In  Event,  be  subject to  further  adjustment  as
appropriate in accordance with Section 11(f) hereof. Notwithstanding anything in

                                       12
<PAGE>
this Agreement to the contrary,  however,  from and after the Flip-In Event, any
Rights that are beneficially owned by (x) any Acquiring Person (or any Affiliate
or Associate of any Acquiring Person),  (y) a transferee of any Acquiring Person
(or any such Affiliate or Associate) who becomes a transferee  after the Flip-In
Event or (z) a  transferee  of any  Acquiring  Person (or any such  Affiliate or
Associate)  who became a transferee  prior to or  concurrently  with the Flip-In
Event pursuant to either (I) a transfer from the Acquiring  Person to holders of
its  equity  securities  or to  any  Person  with  whom  it has  any  continuing
agreement, arrangement or understanding regarding the transferred Rights or (II)
a  transfer  which  the Board of  Directors  has  determined  is part of a plan,
arrangement  or  understanding  which has the purpose or effect of avoiding  the
provisions of this paragraph,  and subsequent transferees of such Persons, shall
be void  without  any  further  action  and any  holder  of  such  Rights  shall
thereafter  have no rights  whatsoever  with  respect to such  Rights  under any
provision of this  Agreement.  The Company shall use all  reasonable  efforts to
ensure that the  provisions  of this Section  11(a)(ii) are complied  with,  but
shall have no liability to any holder of Right Certificates or other Person as a
result of its failure to make any  determinations  with  respect to an Acquiring
Person or its Affiliates,  Associates or transferees  hereunder.  From and after
the Flip-In Event, no Right Certificate shall be issued pursuant to Section 3 or
Section 6 hereof that represents Rights that are or have become void pursuant to
the provisions of this  paragraph,  and any Right  Certificate  delivered to the
Rights Agent that represents Rights that are or have become void pursuant to the
provisions of this paragraph shall be canceled. From and after the occurrence of
an event specified in Section 13(a) hereof, any Rights that theretofore have not
been  exercised   pursuant  to  this  Section   11(a)(ii)  shall  thereafter  be
exercisable  only in accordance with Section 13 and not pursuant to this Section
11(a)(ii).

      (iii) The Company may at its option substitute for a share of Common Stock
issuable  upon  the  exercise  of  Rights  in  accordance   with  the  foregoing
subparagraph (ii) a number of shares of Preferred Stock or fraction thereof such
that the  current  per  share  market  price of one  share  of  Preferred  Stock
multiplied  by such number or fraction is equal to the current per share  market
price of one  share of  Common  Stock.  In the  event  that  there  shall not be
sufficient  shares of Common Stock issued but not  outstanding or authorized but
unissued  to permit the  exercise in full of the Rights in  accordance  with the
foregoing  subparagraph  (ii),  the  Board of  Directors  shall,  to the  extent
permitted by applicable law and any material  agreements then in effect to which
the Company is a party (A) determine  the excess (such excess,  the "Spread") of
(1) the value of the shares of Common  Stock  issuable  upon the  exercise  of a
Right in accordance with the foregoing  subparagraph  (ii) (the "Current Value")
over (2) the  Purchase  Price (as  adjusted  in  accordance  with the  foregoing
subparagraph  (ii)), and (B) with respect to each Right (other than Rights which
have become void pursuant to the  foregoing  subparagraph  (ii)),  make adequate
provision to  substitute  for the shares of Common Stock  issuable in accordance
with the foregoing  subparagraph  (ii) upon exercise of the Right and payment of
the  Purchase  Price (as  adjusted in  accordance  therewith),  (1) cash,  (2) a
reduction in such Purchase Price,  (3) shares of Preferred Stock or other equity
securities of the Company (including, without limitation, shares or fractions of
shares of  preferred  stock  which,  by virtue of having  dividend,  voting  and
liquidation  rights  substantially  comparable  to those of the shares of Common
Stock, are deemed in good faith by the Board of Directors to have  substantially
the same value as the shares of Common Stock (such shares of Preferred Stock and
shares or fractions of shares of preferred stock are hereinafter  referred to as
"Common  Stock  Equivalents"),  (4) debt  securities  of the Company,  (5) other
assets,  or (6) any  combination  of the foregoing,  having a value which,  when
added to the value of the shares of Common  Stock  issued upon  exercise of such
Right, shall have an aggregate value equal to the Current Value (less the amount

                                       13
<PAGE>
of any reduction in such Purchase  Price),  where such aggregate  value has been
determined by the Board of Directors upon the advice of a nationally  recognized
investment  banking  firm  selected  in good  faith by the  Board of  Directors;
provided,  however,  that if the Company  shall not make  adequate  provision to
deliver value pursuant to clause (B) above within thirty (30) days following the
Flip-In Event (the "Section 11(a) (ii) Trigger Date"), then the Company shall be
obligated to deliver, to the extent permitted by applicable law and any material
agreements  then in effect to which the Company is a party,  upon the  surrender
for exercise of a Right and without  requiring  payment of such Purchase  Price,
shares of Common Stock (to the extent available),  and then, if necessary,  such
number or fractions of shares of Preferred  Stock (to the extent  available) and
then, if necessary, cash, which shares and/or cash have an aggregate value equal
to the  Spread.  If, upon the  occurrence  of the  Flip-In  Event,  the Board of
Directors  shall  determine  in good  faith  that it is likely  that  sufficient
additional shares of Common Stock could be authorized for issuance upon exercise
in full of the Rights,  then,  if the Board of Directors  so elects,  the thirty
(30) day period set forth above may be extended to the extent necessary, but not
more than ninety (90) days after the Section  11(a) (ii) Trigger  Date, in order
that the Company may seek  stockholder  approval for the  authorization  of such
additional shares (such thirty (30) day period, as it may be extended, is herein
called the  "Substitution  Period").  To the extent that the Company  determines
that some action need be taken  pursuant to the second and/or third  sentence of
this  Section  11(a)(iii),  the  Company (x) shall  provide,  subject to Section
11(a)(ii) hereof and the last sentence of this Section 11(a)(iii)  hereof,  that
such action shall apply uniformly to all outstanding  Rights and (y) may suspend
the exercisability of the Rights until the expiration of the Substitution Period
in order to seek any  authorization  of  additional  shares and/or to decide the
appropriate form of distribution to be made pursuant to such second sentence and
to determine the value thereof. In the event of any such suspension, the Company
shall issue a public announcement  stating that the exercisability of the Rights
has been temporarily suspended, as well as a public announcement at such time as
the suspension is no longer in effect. For purposes of this Section  11(a)(iii),
the value of the shares of Common  Stock shall be the  current per share  market
price (as  determined  pursuant to Section  11(d)(i))  on the Section  11(a)(ii)
Trigger  Date  and the per  share  or  fractional  value  of any  "Common  Stock
Equivalent"  shall be deemed to equal the current per share  market price of the
Common Stock on such date.  The Board of Directors of the Company may, but shall
not be required to, establish procedures to allocate the right to receive shares
of Common Stock upon the exercise of the Rights among holders of Rights pursuant
to this Section 11(a)(iii).

     (b) In case the Company shall fix a record date for the issuance of rights,
options or warrants  to all holders of  Preferred  Stock  entitling  them (for a
period expiring within 45 calendar days after such record date) to subscribe for
or purchase  Preferred  Stock (or shares having the same rights,  privileges and
preferences  as  the  Preferred  Stock  ("Equivalent   Preferred   Shares"))  or
securities  convertible into Preferred Stock or Equivalent Preferred Shares at a
price per share of Preferred Stock or Equivalent  Preferred  Shares (or having a
conversion  price per share, if a security  convertible into shares of Preferred
Stock or  Equivalent  Preferred  Shares)  less than the then  current  per share
market  price of the  Preferred  Stock  (determined  pursuant  to Section  11(d)
hereof) on such  record  date,  the  Purchase  Price to be in effect  after such
record date shall be  determined  by  multiplying  the Purchase  Price in effect
immediately  prior to such  record date by a fraction,  the  numerator  of which
shall be the number of shares of Preferred Stock and Equivalent Preferred Shares
outstanding on such record date plus the number of shares of Preferred Stock and
Equivalent  Preferred  Shares which the  aggregate  offering  price of the total
number of shares of Preferred Stock and/or Equivalent  Preferred Shares so to be

                                       14
<PAGE>
offered  (and/or  the  aggregate  initial  conversion  price of the  convertible
securities so to be offered) would  purchase at such current  market price,  and
the  denominator  of which shall be the number of shares of Preferred  Stock and
Equivalent  Preferred Shares  outstanding on such record date plus the number of
additional  shares of Preferred Stock and/or  Equivalent  Preferred Shares to be
offered for  subscription or purchase (or into which the convertible  securities
so to be offered are initially convertible); provided, however, that in no event
shall the  consideration  to be paid upon the exercise of one Right be less than
the aggregate  par value of the shares of capital stock of the Company  issuable
upon  exercise of one Right.  In case such  subscription  price may be paid in a
consideration part or all of which shall be in a form other than cash, the value
of such  consideration  shall be as  determined  in good  faith by the  Board of
Directors of the Company,  whose determination shall be described in a statement
filed with the Rights Agent. Shares of Preferred Stock and Equivalent  Preferred
Shares  owned by or held for the  account  of the  Company  shall  not be deemed
outstanding for the purpose of any such  computation.  Such adjustment  shall be
made  successively  whenever such a record date is fixed;  and in the event that
such rights,  options or warrants are not so issued, the Purchase Price shall be
adjusted to be the  Purchase  Price which would then be in effect if such record
date had not been fixed.

     (c) In case the  Company  shall  fix a  record  date  for the  making  of a
distribution  to  all  holders  of  the  Preferred  Stock  (including  any  such
distribution  made in  connection  with a  consolidation  or merger in which the
Company is the continuing or surviving corporation) of evidences of indebtedness
or assets (other than a regular quarterly cash dividend or a dividend payable in
Preferred Stock) or subscription rights or warrants (excluding those referred to
in Section 11(b)  hereof),  the Purchase Price to be in effect after such record
date shall be determined by multiplying the Purchase Price in effect immediately
prior to such  record date by a fraction,  the  numerator  of which shall be the
then current per share market price of the Preferred Stock (determined  pursuant
to Section  11(d)  hereof) on such record  date,  less the fair market value (as
determined  in good  faith  by the  Board  of  Directors  of the  Company  whose
determination  shall be described in a statement filed with the Rights Agent) of
the portion of the assets or evidences of  indebtedness  so to be distributed or
of such  subscription  rights or warrants  applicable  to one share of Preferred
Stock, and the denominator of which shall be such current per share market price
(determined pursuant to Section 11(d) hereof) of the Preferred Stock;  provided,
however,  that in no event shall the  consideration to be paid upon the exercise
of one Right be less than the aggregate par value of the shares of capital stock
of the Company to be issued upon exercise of one Right.  Such adjustments  shall
be made successively whenever such a record date is fixed; and in the event that
such  distribution is not so made, the Purchase Price shall again be adjusted to
be the Purchase  Price which would then be in effect if such record date had not
been fixed.

     (d)(i)  Except  as  otherwise  provided  herein,  for  the  purpose  of any
computation  hereunder,  the "current per share market price" of any security (a
"Security" for the purpose of this Section 11(d)(i)) on any date shall be deemed
to be the average of the daily closing prices per share of such Security for the
30 consecutive  Trading Days (as such term is hereinafter  defined)  immediately
prior to such date;  provided,  however,  that in the event that the current per
share market price of the Security is determined  during a period  following the
announcement by the issuer of such Security of (A) a dividend or distribution on
such Security payable in shares of such Security or securities  convertible into
such shares,  or (B) any subdivision,  combination or  reclassification  of such
Security,  and prior to the expiration of 30 Trading Days after the  ex-dividend

                                       15
<PAGE>
date for such dividend or distribution, or the record date for such subdivision,
combination  or  reclassification,  then, and in each such case, the current per
share market price shall be appropriately adjusted to reflect the current market
price per share  equivalent  of such  Security.  The closing  price for each day
shall be the last sale price,  regular way, or, in case no such sale takes place
on such day,  the average of the closing bid and asked  prices,  regular way, in
either case as  reported by the  principal  consolidated  transaction  reporting
system with respect to securities  listed or admitted to trading on the New York
Stock  Exchange  or, if the Security is not listed or admitted to trading on the
New York Stock Exchange, as reported in the principal  consolidated  transaction
reporting  system with respect to securities  listed on the  principal  national
securities  exchange on which the  Security is listed or admitted to trading or,
if the Security is not listed or admitted to trading on any national  securities
exchange,  the last quoted  price or, if not so quoted,  the average of the high
bid and low asked prices in the  over-the-counter  market, as reported by NASDAQ
or such other  system then in use,  or, if on any such date the  Security is not
quoted by any such organization, the average of the closing bid and asked prices
as  furnished  by a  professional  market  maker making a market in the Security
selected by the Board of Directors of the Company.  The term "Trading Day" shall
mean a day on which the  principal  national  securities  exchange  on which the
Security  is  listed or  admitted  to  trading  is open for the  transaction  of
business  or, if the  Security  is not  listed or  admitted  to  trading  on any
national securities exchange, a Business Day.

       (ii) For the purpose of any computation hereunder, if the Preferred Stock
is publicly traded,  the "current per share market price" of the Preferred Stock
shall be determined in accordance with the method set forth in Section 11(d)(i).
If the Preferred  Stock is not publicly  traded but the Common Stock is publicly
traded,  the "current per share market  price" of the  Preferred  Stock shall be
conclusively deemed to be the current per share market price of the Common Stock
as determined  pursuant to Section  11(d)(i)  multiplied by the then  applicable
Adjustment  Number  (as  defined  in  and  determined  in  accordance  with  the
Certificate of Designation for the Preferred Stock). If neither the Common Stock
nor the  Preferred  Stock is publicly  traded,  "current per share market price"
shall mean the fair value per share as  determined in good faith by the Board of
Directors of the Company,  whose determination shall be described in a statement
filed with the Rights Agent.

     (e) No  adjustment  in the  Purchase  Price shall be  required  unless such
adjustment  would require an increase or decrease of at least 1% in the Purchase
Price;  provided,  however, that any adjustments which by reason of this Section
11(e) are not  required  to be made  shall be  carried  forward  and taken  into
account in any subsequent  adjustment.  All  calculations  under this Section 11
shall be made to the nearest cent or to the nearest one  hundred-thousandth of a
share of Preferred  Stock or  one-hundredth  of a share of Common Stock or other
share or security as the case may be. Notwithstanding the first sentence of this
Section 11(e), any adjustment required by this Section 11 shall be made no later
than the  earlier  of (i) three  years  from the date of the  transaction  which
requires such adjustment or (ii) the Expiration Date.

     (f) If as a result of an adjustment  made pursuant to Section 11(a) hereof,
the holder of any Right  thereafter  exercised  shall become entitled to receive
any shares of capital  stock of the  Company  other  than the  Preferred  Stock,
thereafter  the Purchase Price and the number of such other shares so receivable
upon exercise of a Right shall be subject to  adjustment  from time to time in a
manner and on terms as nearly  equivalent as practicable to the provisions  with

                                       16
<PAGE>
respect to the Preferred Stock contained in Sections 11(a), 11(b), 11(c), 11(e),
11(h), 11(i) and 11(m) hereof, as applicable,  and the provisions of Sections 7,
9, 10, 13 and 14 hereof with respect to the Preferred  Stock shall apply on like
terms to any such other shares.

     (g)  All  Rights  originally  issued  by  the  Company  subsequent  to  any
adjustment  made to the Purchase  Price  hereunder  shall  evidence the right to
purchase, at the adjusted Purchase Price, the number of one one-thousandths of a
share of Preferred Stock  purchasable  from time to time hereunder upon exercise
of the Rights, all subject to further adjustment as provided herein.

     (h) Unless the Company  shall have  exercised  its  election as provided in
Section  11(i),  upon each  adjustment of the Purchase  Price as a result of the
calculations made in Sections 11(b) and (c), each Right outstanding  immediately
prior to the making of such adjustment  shall  thereafter  evidence the right to
purchase,  at the adjusted Purchase Price, that number of one one-thousandths of
a share of Preferred Stock (calculated to the nearest one  hundred-thousandth of
a share of Preferred  Stock)  obtained by (i)  multiplying (x) the number of one
one-thousandths  of a share purchasable upon the exercise of a Right immediately
prior to such adjustment by (y) the Purchase Price in effect  immediately  prior
to such  adjustment  of the  Purchase  Price and (ii)  dividing  the  product so
obtained by the Purchase Price in effect  immediately  after such  adjustment of
the Purchase Price.

     (i) The  Company  may elect on or after the date of any  adjustment  of the
Purchase  Price  pursuant to Sections 11(b) or 11(c) hereof to adjust the number
of  Rights,   in   substitution   for  any  adjustment  in  the  number  of  one
one-thousandths of a share of Preferred Stock purchasable upon the exercise of a
Right.  Each of the Rights  outstanding  after such  adjustment of the number of
Rights shall be exercisable for the number of one  one-thousandths of a share of
Preferred  Stock  for which a Right was  exercisable  immediately  prior to such
adjustment.  Each Right held of record prior to such adjustment of the number of
Rights  shall  become  that  number  of  Rights   (calculated   to  the  nearest
one-hundredth)  obtained by dividing  the Purchase  Price in effect  immediately
prior to  adjustment  of the  Purchase  Price by the  Purchase  Price in  effect
immediately  after  adjustment of the Purchase  Price.  The Company shall make a
public  announcement of its election to adjust the number of Rights,  indicating
the record date for the adjustment, and, if known at the time, the amount of the
adjustment  to be made.  This record date may be the date on which the  Purchase
Price is adjusted or any day  thereafter,  but, if the Right  Certificates  have
been  issued,  shall  be at  least 10 days  later  than  the date of the  public
announcement.  If Right  Certificates have been issued,  upon each adjustment of
the number of Rights  pursuant  to this  Section  11(i),  the  Company  may,  as
promptly as  practicable,  cause to be distributed to holders of record of Right
Certificates  on such  record  date Right  Certificates  evidencing,  subject to
Section 14 hereof, the additional Rights to which such holders shall be entitled
as a result of such adjustment, or, at the option of the Company, shall cause to
be distributed to such holders of record in substitution and replacement for the
Right  Certificates  held by such holders prior to the date of  adjustment,  and
upon  surrender  thereof,  if required by the  Company,  new Right  Certificates
evidencing  all the Rights to which such  holders  shall be entitled  after such
adjustment.  Right  Certificates so to be distributed shall be issued,  executed
and  countersigned  in the manner provided for herein and shall be registered in
the names of the  holders of record of Right  Certificates  on the  record  date
specified in the public announcement.

                                       17
<PAGE>
     (j)  Irrespective  of any adjustment or change in the Purchase Price or the
number of one  one-thousandths  of a share of Preferred  Stock issuable upon the
exercise of a Right, the Right  Certificates  theretofore and thereafter  issued
may continue to express the Purchase Price and the number of one one-thousandths
of a share  of  Preferred  Stock  which  were  expressed  in the  initial  Right
Certificates issued hereunder.

     (k) Before  taking any action that would cause an  adjustment  reducing the
Purchase  Price below the then par value,  if any, of the  fraction of Preferred
Stock or other shares of capital stock  issuable  upon exercise of a Right,  the
Company  shall  take any  corporate  action  which  may,  in the  opinion of its
counsel,  be necessary  in order that the Company may validly and legally  issue
fully paid and  nonassessable  shares of Preferred Stock or other such shares at
such adjusted Purchase Price.

     (l) In any case in which this Section 11 shall  require that an  adjustment
in the  Purchase  Price be made  effective  as of a record  date for a specified
event, the Company may elect to defer until the occurrence of such event issuing
to the holder of any Right  exercised after such record date the Preferred Stock
and other capital stock or securities of the Company, if any, issuable upon such
exercise  over  and  above  the  Preferred  Stock  and  other  capital  stock or
securities of the Company,  if any,  issuable upon such exercise on the basis of
the Purchase Price in effect prior to such adjustment;  provided,  however, that
the  Company  shall  deliver  to such  holder a due  bill or  other  appropriate
instrument evidencing such holder's right to receive such additional shares upon
the occurrence of the event requiring such adjustment.

     (m)  Anything  in this  Section  11 to the  contrary  notwithstanding,  the
Company shall be entitled to make such  adjustments  in the Purchase  Price,  in
addition to those adjustments  expressly  required by this Section 11, as and to
the extent that it in its sole  discretion  shall  determine  to be advisable in
order that any  consolidation  or subdivision of the Preferred  Stock,  issuance
wholly for cash of any shares of Preferred Stock at less than the current market
price,  issuance wholly for cash of Preferred Stock or securities which by their
terms are convertible  into or exchangeable  for Preferred  Stock,  dividends on
Preferred  Stock  payable in shares of  Preferred  Stock or  issuance of rights,
options or warrants referred to hereinabove in Section 11(b),  hereafter made by
the  Company  to  holders of its  Preferred  Stock  shall not be taxable to such
stockholders.

     (n)  Anything in this  Agreement to the  contrary  notwithstanding,  in the
event that at any time after the date of this Rights  Agreement and prior to the
Distribution  Date,  the Company  shall (i) declare and pay any  dividend on the
Common Stock payable in Common Stock or (ii) effect a  subdivision,  combination
or consolidation of the Common Stock (by  reclassification  or otherwise than by
payment of a dividend  payable in Common  Stock) into a greater or lesser number
of  shares of Common  Stock,  then,  in each  such  case,  the  number of Rights
associated  with  each  share of Common  Stock  then  outstanding,  or issued or
delivered  thereafter,  shall be proportionately  adjusted so that the number of
Rights thereafter  associated with each share of Common Stock following any such
event  shall  equal the  result  obtained  by  multiplying  the number of Rights
associated with each share of Common Stock  immediately prior to such event by a
fraction  the  numerator  of which shall be the total number of shares of Common
Stock  outstanding  immediately  prior to the  occurrence  of the  event and the
denominator  of which  shall be the total  number  of  shares  of  Common  Stock
outstanding immediately following the occurrence of such event.

                                       18
<PAGE>
     (o) The Company agrees that, after the earlier of the Distribution  Date or
the Stock  Acquisition Date, it will not, except as permitted by Sections 23, 24
or 27 hereof,  take (or permit any Subsidiary to take) any action if at the time
such action is taken it is reasonably foreseeable that such action will diminish
substantially or eliminate the benefits intended to be afforded by the Rights.

     Section 12.  Certificate  of Adjusted  Purchase  Price or Number of Shares.
Whenever  an  adjustment  is made as  provided  in Section 11 or 13 hereof,  the
Company shall promptly (a) prepare a certificate  setting forth such adjustment,
and a brief statement of the facts accounting for such adjustment, (b) file with
the  Rights  Agent and with each  transfer  agent for the  Common  Stock and the
Preferred Stock a copy of such certificate, and (c) mail a brief summary thereof
to each holder of a Right  Certificate in accordance  with Section 25 hereof (if
so required under Section 25 hereof).  The Rights Agent shall be fully protected
in relying on any such certificate and on any adjustment  therein  contained and
shall not be deemed to have knowledge of any such adjustment unless and until it
shall have received such certificate.

     Section 13. Consolidation,  Merger or Sale or Transfer of Assets or Earning
Power.

     (a) In the event,  directly  or  indirectly,  at any time after the Flip-In
Event (i) the  Company  shall  consolidate  with or shall  merge  into any other
Person (other than a wholly-owned Subsidiary of the Company in a transaction the
principal  purpose  of which is to  change  the  state of  incorporation  of the
Company and which  complies  with Section 11(o)  hereof),  (ii) any Person shall
consolidate  with or shall merge with and into the Company and the Company shall
be the continuing or surviving  corporation of such consolidation or merger and,
in connection with such merger, all or part of the Common Stock shall be changed
into or exchanged  for stock or other  securities of any other Person (or of the
Company)  or cash or any other  property,  or (iii) the  Company  shall  sell or
otherwise  transfer (or one or more of its Subsidiaries  shall sell or otherwise
transfer), in one or more transactions,  assets or earning power aggregating 50%
or more of the  assets or  earning  power of the  Company  and its  Subsidiaries
(taken as a whole) to any other  Person  (other  than the Company or one or more
wholly owned  Subsidiaries  of the Company),  then upon the first  occurrence of
such event,  proper  provision shall be made so that: (A) each holder of a Right
(other than Rights which have become void pursuant to Section  11(a)(ii) hereof)
shall  thereafter  have the right to receive,  upon the exercise  thereof at the
Purchase Price (as  theretofore  adjusted in accordance  with Section  11(a)(ii)
hereof), in accordance with the terms of this Agreement and in lieu of shares of
Preferred  Stock  or  Common  Stock  of the  Company,  such  number  of  validly
authorized and issued, fully paid, non-assessable and freely tradeable shares of
Common Stock of the Principal Party (as such term is hereinafter  defined),  not
subject to any liens,  encumbrances,  rights of first  refusal or other  adverse
claims,  as shall equal the result  obtained by dividing the Purchase  Price (as
theretofore  adjusted in accordance with Section 11(a)(ii) hereof) by 50% of the
current  per share  market  price of the Common  Stock of such  Principal  Party
(determined  pursuant to Section  11(d) hereof) on the date of  consummation  of
such  consolidation,  merger,  sale or  transfer;  provided,  however,  that the
Purchase Price (as  theretofore  adjusted in accordance  with Section  11(a)(ii)
hereof)  and the  number of shares of Common  Stock of such  Principal  Party so
receivable  upon  exercise of a Right shall be subject to further  adjustment as
appropriate  in  accordance  with  Section  11(f)  hereof to reflect  any events

                                       19
<PAGE>
occurring  in respect  of the Common  Stock of such  Principal  Party  after the
occurrence of such consolidation,  merger, sale or transfer;  (B) such Principal
Party  shall  thereafter  be liable  for,  and shall  assume,  by virtue of such
consolidation,  merger, sale or transfer,  all the obligations and duties of the
Company  pursuant  to this  Rights  Agreement;  (C)  the  term  "Company"  shall
thereafter be deemed to refer to such  Principal  Party;  and (D) such Principal
Party shall take such steps (including, but not limited to, the reservation of a
sufficient  number of its shares of Common  Stock in  accordance  with Section 9
hereof) in connection with such  consummation of any such  transaction as may be
necessary to assure that the provisions  hereof shall  thereafter be applicable,
as nearly as  reasonably  may be, in relation to the shares of its Common  Stock
thereafter deliverable upon the exercise of the Rights;  provided that, upon the
subsequent  occurrence of any consolidation,  merger, sale or transfer of assets
or other  extraordinary  transaction  in respect of such Principal  Party,  each
holder of a Right shall  thereupon  be entitled to receive,  upon  exercise of a
Right and payment of the Purchase Price as provided in this Section 13(a),  such
cash, shares,  rights,  warrants and other property which such holder would have
been entitled to receive had such holder, at the time of such transaction, owned
the Common Stock of the Principal Party  receivable upon the exercise of a Right
pursuant to this Section 13(a),  and such Principal  Party shall take such steps
(including,  but not  limited  to,  reservation  of  shares  of stock) as may be
necessary to permit the subsequent exercise of the Rights in accordance with the
terms hereof for such cash, shares, rights, warrants and other property.

     (b) "Principal Party" shall mean:

          (i) in the case of any  transaction  described  in (i) or (ii) of  the
first sentence of Section 13(a) hereof: (A) the Person that is the issuer of the
securities into which the shares of Common Stock are converted in such merger or
consolidation,  or, if there is more than one such issuer, the issuer the shares
of Common  Stock of which have the  greatest  aggregate  market  value of shares
outstanding,  or (B) if no securities are so issued,  (x) the Person that is the
other party to the merger, if such Person survives said merger,  or, if there is
more than one such  Person,  the Person the shares of Common Stock of which have
the greatest  aggregate market value of shares  outstanding or (y) if the Person
that is the other party to the merger  does not  survive the merger,  the Person
that does survive the merger  (including  the Company if it survives) or (z) the
Person resulting from the consolidation; and

          (ii)  in the case of any transaction described  in (iii) of the  first
sentence in Section  13(a)  hereof,  the Person that is the party  receiving the
greatest  portion of the assets or earning  power  transferred  pursuant to such
transaction  or  transactions,  or,  if each  Person  that  is a  party  to such
transaction or  transactions  receives the same portion of the assets or earning
power so  transferred  or if the Person  receiving  the greatest  portion of the
assets or earning power cannot be  determined,  whichever of such Persons is the
issuer of Common  Stock  having the  greatest  aggregate  market value of shares
outstanding;

provided,  however,  that in any such case  described  in the  foregoing  clause
(b)(i) or (b)(ii), if the Common Stock of such Person is not at such time or has
not been  continuously  over the  preceding  12-month  period  registered  under
Section 12 of the Exchange  Act, then (1) if such Person is a direct or indirect
Subsidiary  of  another  Person  the  Common  Stock  of which is and has been so
registered,  the term "Principal Party" shall refer to such other Person, or (2)

                                       20
<PAGE>
if such Person is a Subsidiary, directly or indirectly, of more than one Person,
the  Common  Stock  of all of  which  is and has  been so  registered,  the term
"Principal  Party"  shall refer to  whichever  of such  Persons is the issuer of
Common Stock having the greatest  aggregate market value of shares  outstanding,
or (3) if such  Person is owned,  directly  or  indirectly,  by a joint  venture
formed by two or more Persons that are not owned, directly or indirectly, by the
same  Person,  the rules set forth in clauses  (1) and (2) above  shall apply to
each of the owners  having an interest in the venture as if the Person  owned by
the joint venture was a Subsidiary of both or all of such joint  venturers,  and
the Principal  Party in each such case shall bear the  obligations  set forth in
this  Section 13 in the same ratio as its  interest in such Person  bears to the
total of such interests.

     (c) The Company shall not consummate  any  consolidation,  merger,  sale or
transfer  referred to in Section  13(a) hereof  unless prior thereto the Company
and the Principal  Party  involved  therein shall have executed and delivered to
the Rights Agent an agreement confirming that the requirements of Sections 13(a)
and (b) hereof shall  promptly be performed in  accordance  with their terms and
that such consolidation,  merger, sale or transfer of assets shall not result in
a default by the  Principal  Party under this  Agreement  as the same shall have
been assumed by the Principal  Party  pursuant to Sections  13(a) and (b) hereof
and providing  that,  as soon as  practicable  after  executing  such  agreement
pursuant to this Section 13, the Principal Party will:

          (i) prepare  and  file  a registration  statement under the Securities
Act, if necessary, with  respect  to  the  Rights and the securities purchasable
upon  exercise  of  the  Rights  on an appropriate form, use its best efforts to
cause such  registration  statement to  become  effective as soon as practicable
after such filing and use its best efforts to cause such registration  statement
to remain effective (with a prospectus at all times meeting the requirements  of
the  Securities Act)  until  the  Expiration  Date  and  similarly  comply  with
applicable state securities laws;

          (ii)  use its best efforts, if the Common Stock of the Principal Party
shall be  listed  or admitted to trading on a national securities  exchange,  to
list  or  admit  to  trading (or  continue  the  listing  of) the Rights and the
securities  purchasable upon exercise of the Rights on such securities exchange,
or, if the Common Stock of the  Principal  Party shall not be listed or admitted
to  trading on a  national  securities  exchange,  to cause the  Rights  and the
securities receivable upon exercise of the Rights to be authorized for quotation
on NASDAQ or on such other system then in use;

          (iii) deliver to holders of the Rights historical financial statements
for the Principal Party which comply in all respects with the  requirements  for
registration on Form 10 (or any successor form) under the Exchange Act; and

         (iv) obtain waivers of any rights of first refusal or preemptive rights
in respect of the Common Stock of the Principal Party  subject to purchase  upon
exercise of outstanding Rights.

     (d) In case the  Principal  Party has  provision  in any of its  authorized
securities or in its certificate of incorporation or by-laws or other instrument
governing its corporate  affairs,  which  provision would have the effect of (i)
causing such Principal  Party to issue (other than to holders of Rights pursuant
to  this  Section  13),  in  connection  with,  or  as  a  consequence  of,  the

                                       21
<PAGE>
consummation  of a transaction  referred to in this Section 13, shares of Common
Stock or Common Stock  Equivalents of such Principal Party at less than the then
current  market price per share  thereof  (determined  pursuant to Section 11(d)
hereof) or securities  exercisable  for, or  convertible  into,  Common Stock or
Common Stock  Equivalents of such Principal Party at less than such then current
market  price,  or  (ii)  providing  for any  special  payment,  tax or  similar
provision in connection  with the issuance of the Common Stock of such Principal
Party pursuant to the provisions of Section 13, then, in such event, the Company
hereby agrees with each holder of Rights that it shall not  consummate  any such
transaction unless prior thereto the Company and such Principal Party shall have
executed and delivered to the Rights Agent a  supplemental  agreement  providing
that the provision in question of such Principal Party shall have been canceled,
waived or amended, or that the authorized  securities shall be redeemed, so that
the  applicable  provision  will  have no  effect in  connection  with,  or as a
consequence of, the consummation of the proposed transaction.

     (e) The Company  covenants  and agrees that it shall not, at any time after
the Flip-In Event,  enter into any  transaction of the type described in clauses
(i) through (iii) of Section  13(a) hereof if (i) at the time of or  immediately
after such consolidation,  merger, sale, transfer or other transaction there are
any  rights,   warrants  or  other  instruments  or  securities  outstanding  or
agreements in effect which would  substantially  diminish or otherwise eliminate
the   benefits   intended  to  be  afforded  by  the  Rights,   (ii)  prior  to,
simultaneously  with or  immediately  after such  consolidation,  merger,  sale,
transfer or other  transaction,  the stockholders of the Person who constitutes,
or would  constitute,  the Principal  Party for purposes of Section 13(b) hereof
shall have received a distribution of Rights  previously owned by such Person or
any of its Affiliates or Associates or (iii) the form or nature of  organization
of the Principal Party would preclude or limit the exercisability of the Rights.

     Section 14. Fractional Rights and Fractional Shares.

     (a) The Company  shall not be required to issue  fractions  of Rights or to
distribute Right Certificates which evidence  fractional Rights (except prior to
the Distribution Date in accordance with Section 11(n) hereof).  In lieu of such
fractional  Rights,  there shall be paid to the registered  holders of the Right
Certificates  with regard to which such  fractional  Rights  would  otherwise be
issuable,  an amount in cash equal to the same  fraction of the  current  market
value of a whole  Right.  For the purposes of this  Section  14(a),  the current
market  value of a whole Right shall be the closing  price of the Rights for the
Trading Day immediately  prior to the date on which such fractional Rights would
have been  otherwise  issuable.  The closing price for any day shall be the last
sale price,  regular  way, or, in case no such sale takes place on such day, the
average of the  closing  bid and asked  prices,  regular  way, in either case as
reported in the principal consolidated transaction reporting system with respect
to securities  listed or admitted to trading on the New York Stock  Exchange or,
if the  Rights  are not  listed or  admitted  to  trading  on the New York Stock
Exchange, as reported in the principal consolidated transaction reporting system
with respect to securities listed on the principal national  securities exchange
on which the Rights are listed or  admitted to trading or, if the Rights are not
listed or  admitted to trading on any  national  securities  exchange,  the last
quoted  price or, if not so  quoted,  the  average of the high bid and low asked
prices in the  over-the-counter  market,  as  reported  by NASDAQ or such  other

                                       22
<PAGE>
system then in use or, if on any such date the Rights are not quoted by any such
organization,  the average of the closing bid and asked prices as furnished by a
professional market maker making a market in the Rights selected by the Board of
Directors of the  Company.  If on any such date no such market maker is making a
market in the Rights, the fair value of the Rights on such date as determined in
good faith by the Board of Directors of the Company shall be used.

     (b) The Company shall not be required to issue fractions of Preferred Stock
(other than fractions which are integral  multiples of one  one-thousandths of a
share  of  Preferred  Stock)  or  to  distribute   certificates  which  evidence
fractional  shares of Preferred  Stock (other than fractions  which are integral
multiples  of one  one-thousandths  of a share  of  Preferred  Stock)  upon  the
exercise or exchange of Rights.  Interests in  fractions  of Preferred  Stock in
integral multiples of one  one-thousandths of a share of Preferred Stock may, at
the election of the Company, be evidenced by depositary receipts, pursuant to an
appropriate  agreement  between  the Company  and a  depositary  selected by it;
provided,  that such agreement shall provide that the holders of such depositary
receipts shall have all the rights, privileges and preferences to which they are
entitled  as  beneficial  owners  of the  Preferred  Stock  represented  by such
depositary  receipts.  In lieu of fractional  shares of Preferred Stock that are
not integral multiples of one one-thousandths of a share of Preferred Stock, the
Company shall pay to the registered  holders of Right  Certificates  at the time
such Rights are  exercised  or  exchanged  as herein  provided an amount in cash
equal to the same  fraction  of the  current  market  value of a whole  share of
Preferred  Stock (as determined in accordance with Section 14(a) hereof) for the
Trading Day immediately prior to the date of such exercise or exchange.

     (c) The  Company  shall not be  required  to issue  fractions  of shares of
Common Stock or to distribute  certificates which evidence  fractional shares of
Common Stock upon the exercise or exchange of Rights. In lieu of such fractional
shares of Common Stock,  the Company shall pay to the registered  holders of the
Right  Certificates  with regard to which such fractional shares of Common Stock
would  otherwise be issuable an amount in cash equal to the same fraction of the
current  market  value of a whole  share  of  Common  Stock  (as  determined  in
accordance with Section 14(a) hereof) for the Trading Day  immediately  prior to
the date of such exercise or exchange.

     (d) The holder of a Right by the acceptance of the Right  expressly  waives
his right to  receive  any  fractional  Rights  or any  fractional  shares  upon
exercise or exchange of a Right (except as provided above).

     Section  15.  Rights of  Action.  All  rights of action in  respect of this
Agreement,  excepting  the  rights of action  given to the  Rights  Agent  under
Section 18 hereof, are vested in the respective  registered holders of the Right
Certificates (and, prior to the Distribution Date, the registered holders of the
Common Stock);  and any registered holder of any Right Certificate (or, prior to
the Distribution  Date, of the Common Stock),  without the consent of the Rights
Agent  or of the  holder  of any  other  Right  Certificate  (or,  prior  to the
Distribution  Date,  of the  Common  Stock),  on his own  behalf and for his own
benefit,  may  enforce,  and may  institute  and  maintain  any suit,  action or
proceeding  against the Company to enforce,  or otherwise act in respect of, his
right to exercise the Rights  evidenced by such Right  Certificate (or, prior to
the Distribution  Date, such Common Stock) in the manner provided therein and in
this Agreement.  Without limiting the foregoing or any remedies available to the
holders of Rights,  it is specifically  acknowledged  that the holders of Rights

                                       23
<PAGE>
would not have an adequate  remedy at law for any breach of this  Agreement  and
will  be  entitled  to  specific  performance  of  the  obligations  under,  and
injunctive relief against actual or threatened violations of, the obligations of
any Person subject to this Agreement.

     Section  16.  Agreement  of Right  Holders.  Every  holder  of a Right,  by
accepting  the same,  consents  and agrees with the Company and the Rights Agent
and with every other holder of a Right that:

     (a) prior to the Distribution Date, the Rights will be transferable only in
connection with the transfer of the Common Stock;

     (b) after the  Distribution  Date, the Right  Certificates are transferable
only on the registry  books of the Rights Agent if  surrendered at the office or
agency of the  Rights  Agent  designated  for such  purpose,  duly  endorsed  or
accompanied by a proper instrument of transfer; and

     (c) the Company and the Rights Agent may deem and treat the Person in whose
name the Right Certificate (or, prior to the Distribution Date, the Common Stock
certificate)  is  registered  as the  absolute  owner  thereof and of the Rights
evidenced thereby  (notwithstanding any notations of ownership or writing on the
Right Certificates or the Common Stock certificate made by anyone other than the
Company or the Rights  Agent)  for all  purposes  whatsoever,  and  neither  the
Company nor the Rights Agent shall be affected by any notice to the contrary.

     Section 17. Right Certificate  Holder Not Deemed a Stockholder.  No holder,
as such, of any Right Certificate  shall be entitled to vote,  receive dividends
or be deemed  for any  purpose  the holder of the  Preferred  Stock or any other
securities  of the Company  which may at any time be issuable on the exercise or
exchange of the Rights represented  thereby, nor shall anything contained herein
or in any Right  Certificate be construed to confer upon the holder of any Right
Certificate,  as such,  any of the rights of a stockholder of the Company or any
right to vote for the  election of  directors  or upon any matter  submitted  to
stockholders  at any  meeting  thereof,  or to give or  withhold  consent to any
corporate  action,  or to receive notice of meetings or other actions  affecting
stockholders (except as provided in this Agreement),  or to receive dividends or
subscription  rights,  or  otherwise,  until the Rights  evidenced by such Right
Certificate  shall have been  exercised  or  exchanged  in  accordance  with the
provisions hereof.

     Section 18. Concerning the Rights Agent.

     (a) The Company agrees to pay to the Rights Agent  reasonable  compensation
for all services  rendered by it hereunder  and, from time to time, on demand of
the  Rights  Agent,   its  reasonable   expenses  and  counsel  fees  and  other
disbursements incurred in the administration and execution of this Agreement and
the exercise and performance of its duties hereunder. The Company also agrees to
indemnify  the Rights  Agent for,  and to hold it  harmless  against,  any loss,
liability  or  expense,  incurred  without  negligence,  bad  faith  or  willful
misconduct on the part of the Rights Agent,  for anything done or omitted by the
Rights  Agent in  connection  with the  acceptance  and  administration  of this
Agreement,  including  the costs and expenses of defending  against any claim of
liability arising therefrom,  directly or indirectly. In no case will the Rights
Agent be liable for  special,  indirect,  incidental  or  consequential  loss or
damages of any kind whatsoever, even if the Rights Agent has been advised of the
possibility of such damages.

                                       24
<PAGE>
     (b) The Rights Agent shall be protected  and shall incur no liability  for,
or in respect of any action taken, suffered or omitted by it in connection with,
its  administration  of this Agreement in reliance upon any Right Certificate or
certificate for the Preferred  Stock or Common Stock or for other  securities of
the  Company,   instrument  of  assignment  or  transfer,   power  of  attorney,
endorsement,   affidavit,  letter,  notice,  direction,   consent,  certificate,
statement  or other  paper or  document  believed  by it to be genuine and to be
signed, executed and, where necessary,  verified or acknowledged,  by the proper
Person or  Persons,  or  otherwise  upon the  advice of  counsel as set forth in
Section 20 hereof.

     Section 19. Merger or Consolidation or Change of Name of Rights Agent.

     (a) Any  corporation  into which the Rights Agent or any  successor  Rights
Agent may be merged or with  which it may be  consolidated,  or any  corporation
resulting  from any merger or  consolidation  to which the  Rights  Agent or any
successor  Rights Agent shall be a party, or any  corporation  succeeding to the
stock  transfer or corporate  trust powers of the Rights Agent or any  successor
Rights Agent,  shall be the  successor to the Rights Agent under this  Agreement
without the  execution  or filing of any paper or any further act on the part of
any of the parties hereto; provided, that such corporation would be eligible for
appointment  as a  successor  Rights  Agent under the  provisions  of Section 21
hereof.  In case at the time such  successor  Rights Agent shall  succeed to the
agency created by this Agreement,  any of the Right Certificates shall have been
countersigned  but not delivered,  any such successor Rights Agent may adopt the
countersignature  of  the  predecessor  Rights  Agent  and  deliver  such  Right
Certificates  so  countersigned;  and in  case  at that  time  any of the  Right
Certificates shall not have been  countersigned,  any successor Rights Agent may
countersign such Right Certificates either in the name of the predecessor Rights
Agent or in the name of the successor  Rights Agent;  and in all such cases such
Right  Certificates shall have the full force provided in the Right Certificates
and in this Agreement.

     (b) In case at any time the name of the Rights  Agent  shall be changed and
at such time any of the Right Certificates shall have been countersigned but not
delivered,  the Rights Agent may adopt the countersignature under its prior name
and deliver Right Certificates so countersigned; and in case at that time any of
the Right Certificates shall not have been  countersigned,  the Rights Agent may
countersign such Right  Certificates  either in its prior name or in its changed
name and in all such  cases such  Right  Certificates  shall have the full force
provided in the Right Certificates and in this Agreement.

     Section 20. Duties of Rights Agent.  The Rights Agent undertakes the duties
and  obligations  imposed  by  this  Agreement  upon  the  following  terms  and
conditions,  by all of which the Company and the holders of Right  Certificates,
by their acceptance thereof, shall be bound:

     (a) The  Rights  Agent may  consult  with legal  counsel  (who may be legal
counsel  for the  Company),  and the opinion of such  counsel  shall be full and
complete authorization and protection to the Rights Agent as to any action taken
or omitted by it in good faith and in accordance with such opinion.

                                       25
<PAGE>
     (b)  Whenever in the  performance  of its duties under this  Agreement  the
Rights Agent shall deem it  necessary  or  desirable  that any fact or matter be
proved or  established  by the Company  prior to taking or suffering  any action
hereunder,  such fact or matter  (unless  other  evidence in respect  thereof be
herein  specifically  prescribed)  may be deemed to be  conclusively  proved and
established by a certificate signed by any one of the Chairman of the Board, the
Chief Executive Officer,  the President,  the Chief Financial Officer,  any Vice
President, the Secretary or any Assistant Secretary of the Company and delivered
to the Rights Agent;  and such  certificate  shall be full  authorization to the
Rights  Agent for any  action  taken or  suffered  in good faith by it under the
provisions of this Agreement in reliance upon such certificate.

     (c) The Rights Agent shall be liable hereunder to the Company and any other
Person only for its own negligence, bad faith or willful misconduct.

     (d) The  Rights  Agent  shall not be liable  for or by reason of any of the
statements  of fact or  recitals  contained  in this  Agreement  or in the Right
Certificates (except its countersignature  thereof) or be required to verify the
same, but all such  statements and recitals are and shall be deemed to have been
made by the Company only.

     (e) The Rights  Agent shall not be under any  responsibility  in respect of
the validity of this Agreement or the execution and delivery  hereof (except the
due  execution  hereof by the Rights  Agent) or in respect  of the  validity  or
execution of any Right Certificate (except its  countersignature  thereof);  nor
shall it be  responsible  for any  breach  by the  Company  of any  covenant  or
condition contained in this Agreement or in any Right Certificate;  nor shall it
be responsible for any change in the exercisability of the Rights (including the
Rights becoming void pursuant to Section  11(a)(ii) hereof) or any adjustment in
the terms of the Rights  provided  for in  Sections 3, 11, 13, 23 and 24, or the
ascertaining  of the  existence  of facts that would  require any such change or
adjustment  (except with  respect to the  exercise of Rights  evidenced by Right
Certificates  after receipt of a certificate  furnished  pursuant to Section 12,
describing  such change or  adjustment);  nor shall it by any act  hereunder  be
deemed  to make  any  representation  or  warranty  as to the  authorization  or
reservation  of any shares of Preferred  Stock or other  securities to be issued
pursuant to this Agreement or any Right  Certificate or as to whether any shares
of Preferred Stock or other securities will, when issued, be validly  authorized
and issued, fully paid and nonassessable.

     (f) The  Company  agrees that it will  perform,  execute,  acknowledge  and
deliver or cause to be performed, executed,  acknowledged and delivered all such
further and other acts, instruments and assurances as may reasonably be required
by the Rights Agent for the carrying  out or  performing  by the Rights Agent of
the provisions of this Agreement.

     (g)  The  Rights  Agent  is  hereby   authorized  and  directed  to  accept
instructions  with respect to the  performance of its duties  hereunder from any
person reasonably  believed by the Rights Agent to be one of the Chairman of the
Board, the Chief Executive Officer, the President,  the Chief Financial Officer,
any Vice President, the Secretary or any Assistant Secretary of the Company, and
to apply to such  officers for advice or  instructions  in  connection  with its
duties,  and it shall not be liable for any action  taken or  suffered  by it in
good faith in accordance with  instructions of any such officer or for any delay
in acting while waiting for those  instructions.  Any  application by the Rights
Agent for written instructions from the Company may, at the option of the Rights

                                       26
<PAGE>
Agent,  set forth in writing  any action  proposed to be taken or omitted by the
Rights Agent under this Agreement and the date on and/or after which such action
shall be taken or such omission  shall be effective.  The Rights Agent shall not
be  liable  for any  action  taken by,  or  omission  of,  the  Rights  Agent in
accordance with a proposal included in any such application on or after the date
specified in such  application  (which date shall not be less than five Business
Days  after  the  date  any  officer  of  the  Company  actually  receives  such
application  unless  any such  officer  shall  have  consented  in writing to an
earlier date) unless,  prior to taking any such action (or the effective date in
the  case  of an  omission),  the  Rights  Agent  shall  have  received  written
instructions in response to such  application  specifying the action to be taken
or omitted.

     (h) The Rights Agent and any stockholder,  director, officer or employee of
the Rights Agent may buy, sell or deal in any of the Rights or other  securities
of the Company or become pecuniarily  interested in any transaction in which the
Company  may be  interested,  or  contract  with or lend money to the Company or
otherwise  act as fully and freely as though it were not Rights Agent under this
Agreement.  Nothing  herein  shall  preclude the Rights Agent from acting in any
other capacity for the Company or for any other legal entity.

     (i) The Rights  Agent may execute and  exercise any of the rights or powers
hereby vested in it or perform any duty hereunder either itself or by or through
its  attorneys  or  agents,  and the Rights  Agent  shall not be  answerable  or
accountable for any act, default, neglect or misconduct of any such attorneys or
agents or for any loss to the  Company  resulting  from any such  act,  default,
neglect or misconduct,  provided  reasonable care was exercised in the selection
and continued employment thereof.

     (j) If, with  respect to any Right  Certificate  surrendered  to the Rights
Agent  for  exercise  or  transfer,  the  certificate  contained  in the form of
assignment or the form of election to purchase set forth on the reverse thereof,
as the case may be,  has not been  completed  to  certify  the  holder is not an
Acquiring Person (or an Affiliate or Associate thereof),  the Rights Agent shall
not take any further action with respect to such requested  exercise or transfer
without first consulting with the Company.

     Section  21.  Change of Rights  Agent.  The Rights  Agent or any  successor
Rights Agent may resign and be discharged  from its duties under this  Agreement
upon 30 days' notice in writing mailed to the Company and to each transfer agent
of the Common Stock or Preferred  Stock by  registered or certified  mail,  and,
following the  Distribution  Date, to the holders of the Right  Certificates  by
first-class  mail.  The  Company  may remove the Rights  Agent or any  successor
Rights  Agent upon 30 days'  notice in  writing,  mailed to the Rights  Agent or
successor  Rights Agent,  as the case may be, and to each transfer  agent of the
Common Stock or Preferred Stock by registered or certified mail, and,  following
the Distribution  Date, to the holders of the Right  Certificates by first-class
mail. If the Rights Agent shall resign or be removed or shall  otherwise  become
incapable of acting,  the Company shall appoint a successor to the Rights Agent.
If the Company  shall fail to make such  appointment  within a period of 30 days
after giving  notice of such removal or after it has been notified in writing of
such resignation or incapacity by the resigning or incapacitated Rights Agent or
by the holder of a Right  Certificate (who shall,  with such notice,  submit his
Right Certificate for inspection by the Company),  then the registered holder of
any Right  Certificate may apply to any court of competent  jurisdiction for the
appointment of a new Rights Agent. Any successor Rights Agent, whether appointed

                                       27
<PAGE>
by the Company or by such a court,  shall be a  corporation,  or an affiliate of
such  corporation,  organized  and doing  business  under the laws of the United
States  or the  laws of any  state  of the  United  States  or the  District  of
Columbia,  in good  standing,  which is  authorized  under such laws to exercise
corporate  trust or stock  transfer  powers  and is subject  to  supervision  or
examination  by  federal  or state  authority  and  which has at the time of its
appointment  as Rights  Agent a combined  capital  and  surplus of at least $100
million. After appointment,  the successor Rights Agent shall be vested with the
same powers,  rights,  duties and  responsibilities as if it had been originally
named as Rights Agent without  further act or deed; but the  predecessor  Rights
Agent shall deliver and transfer to the  successor  Rights Agent any property at
the time held by it  hereunder,  and execute and deliver any further  assurance,
conveyance, act or deed necessary for that purpose. Not later than the effective
date of any such  appointment  the Company shall file notice  thereof in writing
with the predecessor Rights Agent and each transfer agent of the Common Stock or
Preferred Stock, and,  following the Distribution Date, mail a notice thereof in
writing to the registered holders of the Right Certificates. Failure to give any
notice  provided for in this Section 21, however,  or any defect therein,  shall
not affect the legality or validity of the  resignation or removal of the Rights
Agent or the appointment of the successor Rights Agent, as the case may be.

     Section 22. Issuance of New Right Certificates.  Notwithstanding any of the
provisions of this Agreement or of the Rights to the contrary,  the Company may,
at its option,  issue new Right Certificates  evidencing Rights in such forms as
may be approved by its Board of Directors to reflect any adjustment or change in
the Purchase Price and the number or kind or class of shares or other securities
or property purchasable under the Right Certificates made in accordance with the
provisions of this  Agreement.  In addition,  in connection with the issuance or
sale of Common Stock following the Distribution Date and prior to the Expiration
Date,  the Company may with  respect to shares of Common Stock so issued or sold
pursuant to (i) the exercise of stock  options,  (ii) under any employee plan or
arrangement,  (iii) upon the  exercise,  conversion  or exchange of  securities,
notes or debentures  issued by the Company or (iv) a  contractual  obligation of
the Company,  in each case existing prior to the Distribution  Date, issue Right
Certificates  representing  the appropriate  number of Rights in connection with
such issuance or sale;  provided,  however,  that (y) no such Right  Certificate
shall be issued  and this  sentence  shall be null and void ab initio if, and to
the extent that, such issuance or this sentence would create a significant  risk
of or result in material  adverse tax  consequences to the Company or the Person
to whom such Right  Certificates  would be issued or would create a  significant
risk of or result in such options or employee plans or  arrangements  failing to
qualify for  otherwise  available  special tax  treatment  and (z) no such Right
Certificate shall be issued if, and to the extent that,  appropriate  adjustment
shall otherwise have been made in lieu of the issuance thereof..

     Section 23. Redemption.

     (a) The Company  may,  at its option and with the  approval of the Board of
Directors,  at any time prior to the Distribution  Date, redeem all but not less
than all the then  outstanding  Rights at a redemption price of $.001 per Right,
appropriately  adjusted to reflect any stock  split,  stock  dividend or similar
transaction  occurring  after  the  date  hereof  (the  redemption  price  being
hereinafter referred to as the "Redemption Price"). The redemption of the Rights
may be made  effective at such time,  on such basis and with such  conditions as
the Board of Directors may in their discretion  establish.  The Redemption Price

                                       28
<PAGE>
shall be payable, at the option of the Company, in shares of Common Stock, based
on the current per share market price thereof (as determined pursuant to Section
11(d) hereof) at the time of redemption or cash, as the Board of Directors shall
determine.

     (b)  Immediately  upon the action of the Board of  Directors  ordering  the
redemption  of the Rights  pursuant to  paragraph  (a) of this Section 23 (or at
such later time as the Board of Directors may establish for the effectiveness of
such  redemption),  and without any further  action and without any notice,  the
right to exercise the Rights will terminate and the only right thereafter of the
holders of Rights shall be to receive the  Redemption  Price.  The Company shall
promptly give public notice of any such redemption;  provided, however, that the
failure to give, or any defect in, any such notice shall not affect the validity
of such redemption.  Within 10 days after such action ordering the redemption of
the Rights (or such later time as the Board of Directors  may  establish for the
effectiveness of such redemption), the Company shall mail a notice of redemption
to all the holders of the then  outstanding  Rights at their last  addresses  as
they  appear  upon the  registry  books of the  Rights  Agent  or,  prior to the
Distribution  Date, on the registry  books of the transfer  agent for the Common
Stock.  Any notice which is mailed in the manner herein provided shall be deemed
given,  whether or not the  holder  receives  the  notice.  Each such  notice of
redemption  shall state the method by which the payment of the Redemption  Price
will be made.

     Section 24. Exchange.

     (a) The  Company  may,  at its  option,  by  majority  vote of the Board of
Directors, at any time after the Flip-In Event, exchange all or part of the then
outstanding  and  exercisable  Rights (which shall not include  Rights that have
become void pursuant to the provisions of Section  11(a)(ii)  hereof) for Common
Stock at an exchange ratio of one share of Common Stock per Right, appropriately
adjusted  to reflect any stock  split,  stock  dividend  or similar  transaction
occurring  after  the date  hereof  (such  amount  per Right  being  hereinafter
referred to as the "Exchange Ratio").  Notwithstanding the foregoing,  the Board
of Directors shall not be empowered to effect such exchange at any time after an
Acquiring  Person  shall have  become the  Beneficial  Owner of shares of Common
Stock  aggregating  50% or more of the shares of Common Stock then  outstanding.
From and after the occurrence of an event specified in Section 13(a) hereof, any
Rights that theretofore  have not been exchanged  pursuant to this Section 24(a)
shall  thereafter be exercisable  only in accordance with Section 13 and may not
be exchanged  pursuant to this Section 24(a).  The exchange of the Rights may be
made effective at such time, on such basis and with such conditions as the Board
of Directors may in their discretion establish.

     (b)  Immediately  upon the action of the Board of  Directors of the Company
ordering the exchange of any Rights pursuant to paragraph (a) of this Section 24
and  without any  further  action and without any notice,  the right to exercise
such Rights shall  terminate  and the only right  thereafter of a holder of such
Rights  shall be to receive  that number of shares of Common  Stock equal to the
number of such Rights held by such holder  multiplied by the Exchange Ratio. The
Company  shall  promptly  give  public  notice of any such  exchange;  provided,
however,  that the  failure to give,  or any defect in,  such  notice  shall not
affect the validity of such  exchange.  The Company shall promptly mail a notice
of any such  exchange to all of the holders of the Rights so  exchanged at their
last addresses as they appear upon the registry  books of the Rights Agent.  Any

                                       29
<PAGE>
notice  which is mailed in the manner  herein  provided  shall be deemed  given,
whether or not the holder receives the notice. Each such notice of exchange will
state the method by which the  exchange of the shares of Common Stock for Rights
will be effected and, in the event of any partial exchange, the number of Rights
which will be exchanged.  Any partial  exchange shall be effected pro rata based
on the number of Rights  (other than Rights  which have become void  pursuant to
the provisions of Section 11(a)(ii) hereof) held by each holder of Rights.

     (c) The Company may at its option substitute,  and, in the event that there
shall not be  sufficient  shares of Common Stock issued but not  outstanding  or
authorized  but  unissued to permit an  exchange  of Rights for Common  Stock as
contemplated in accordance with this Section 24, the Company shall substitute to
the  extent of such  insufficiency,  for each  share of Common  Stock that would
otherwise be issuable upon exchange of a Right,  a number of shares of Preferred
Stock or  fraction  thereof (or  Equivalent  Preferred  Shares,  as such term is
defined  in  Section  11(b))  such  that the  current  per  share  market  price
(determined  pursuant to Section 11(d)  hereof) of one share of Preferred  Stock
(or Equivalent  Preferred Share)  multiplied by such number or fraction is equal
to the current per share market  price of one share of Common Stock  (determined
pursuant to Section 11(d) hereof) as of the date of such exchange.

     Section 25. Notice of Certain Events.

     (a) In case  the  Company  shall  at any  time  after  the  earlier  of the
Distribution  Date or the Stock Acquisition Date propose (i) to pay any dividend
payable in stock of any class to the holders of its  Preferred  Stock or to make
any other  distribution  to the  holders of its  Preferred  Stock  (other than a
regular quarterly cash dividend),  (ii) to offer to the holders of its Preferred
Stock rights or warrants to subscribe for or to purchase any  additional  shares
of  Preferred  Stock or shares  of stock of any  class or any other  securities,
rights or options,  (iii) to effect any  reclassification of its Preferred Stock
(other than a reclassification  involving only the subdivision or combination of
outstanding  Preferred  Stock),  (iv) to effect the liquidation,  dissolution or
winding  up of the  Company,  or (v) to pay any  dividend  on the  Common  Stock
payable in Common Stock or to effect a subdivision, combination or consolidation
of the  Common  Stock (by  reclassification  or  otherwise  than by  payment  of
dividends in Common  Stock),  then, in each such case, the Company shall give to
each holder of a Right  Certificate,  in  accordance  with Section 26 hereof,  a
notice of such  proposed  action,  which  shall  specify the record date for the
purposes of such stock dividend,  or distribution of rights or warrants,  or the
date on which such  liquidation,  dissolution or winding up is to take place and
the date of  participation  therein by the  holders of the Common  Stock  and/or
Preferred  Stock,  if any such date is to be fixed,  and such notice shall be so
given in the case of any action  covered by clause (i) or (ii) above at least 10
days prior to the record date for determining holders of the Preferred Stock for
purposes of such action,  and in the case of any such other action,  at least 10
days  prior to the date of the  taking  of such  proposed  action or the date of
participation therein by the holders of the Common Stock and/or Preferred Stock,
whichever shall be the earlier.

     (b) In case any event  described  in Section  11(a)(ii) or Section 13 shall
occur then the  Company  shall as soon as  practicable  thereafter  give to each
holder of a Right  Certificate (or if occurring prior to the Distribution  Date,
the holders of the Common Stock) in accordance with Section 26 hereof,  a notice
of the occurrence of such event,  which notice shall describe such event and the
consequences  of such event to holders of Rights  under  Section  11(a)(ii)  and
Section 13 hereof.

                                       30
<PAGE>
     Section 26. Notices.  Notices or demands authorized by this Agreement to be
given or made by the Rights Agent or by the holder of any Right  Certificate  to
or on the Company  shall be  sufficiently  given or made if sent by  first-class
mail, postage prepaid, addressed (until another address is filed in writing with
the Rights Agent) as follows:

                  SITEL Corporation
                  111 S. Calvert, Suite 1900
                  Baltimore, Maryland  21202
                  Attention: Corporate Secretary

Subject to the provisions of Section 21 hereof,  any notice or demand authorized
by this  Agreement  to be given or made by the  Company  or by the holder of any
Right Certificate to or on the Rights Agent shall be sufficiently  given or made
if sent by first-class mail,  postage prepaid,  addressed (until another address
is filed in writing with the Company) as follows:

                  First Chicago Trust Company of New York
                  Suite 4660
                  525 Washington Blvd.
                  Jersey City, NJ  07310
                  Attn:  Tenders & Exchanges Department

Notices  or  demands  authorized  by this  Agreement  to be given or made by the
Company or the  Rights  Agent to the  holder of any Right  Certificate  shall be
sufficiently  given  or  made  if sent by  first-class  mail,  postage  prepaid,
addressed  to such holder at the address of such holder as shown on the registry
books of the Company.

     Section  27.  Supplements  and  Amendments.   Except  as  provided  in  the
penultimate  sentence  of this  Section  27,  for so long as the Rights are then
redeemable,  the Company may by majority vote of the Board of Directors, and the
Rights Agent shall if the Company so directs,  supplement or amend any provision
of this  Agreement  in any respect  without  the  approval of any holders of the
Rights. At any time when the Rights are no longer redeemable, except as provided
in the penultimate  sentence of this Section 27, the Company may, and the Rights
Agent  shall,  if the Company so  directs,  supplement  or amend this  Agreement
without  the  approval  of any  holders  of  Rights  in  order  to (i)  cure any
ambiguity,  (ii) correct or supplement any provision  contained herein which may
be defective or inconsistent with any other provision  herein,  (iii) shorten or
lengthen any time period hereunder,  or (iv) change or supplement the provisions
hereunder  in any manner  which the Company  may deem  necessary  or  desirable;
provided  that no such  supplement  or  amendment  shall  adversely  affect  the
interests of the holders of Rights as such (other than an Acquiring Person or an
Affiliate or Associate of an Acquiring Person),  and no such amendment may cause
the Rights again to become  redeemable  or cause the  Agreement  again to become
amendable other than in accordance with this sentence.  Notwithstanding anything
contained in this Agreement to the contrary, no supplement or amendment shall be
made which changes the Redemption Price. Upon the delivery of a certificate from
an appropriate  officer of the Company which states that the proposed supplement
or  amendment  is in  compliance  with the terms of this  Section 27, the Rights
Agent shall execute such supplement or amendment.

                                       31
<PAGE>
     Section 28. Successors.  All the covenants and provisions of this Agreement
by or for the benefit of the Company or the Rights Agent shall bind and inure to
the benefit of their respective successors and assigns hereunder.

     Section 29. Benefits of this Agreement.  Nothing in this Agreement shall be
construed to give to any Person other than the Company, the Rights Agent and the
registered  holders of the Right  Certificates  (and,  prior to the Distribution
Date, the Common Stock) any legal or equitable right, remedy or claim under this
Agreement; but this Agreement shall be for the sole and exclusive benefit of the
Company,  the Rights Agent and the registered  holders of the Right Certificates
(and, prior to the Distribution Date, the Common Stock).

     Section 30. Determinations and Actions by the Board of Directors. The Board
of  Directors of the Company  shall have the  exclusive  power and  authority to
administer  this  Agreement  and to exercise the rights and powers  specifically
granted to the Board of Directors of the Company or to the Company, or as may be
necessary or  advisable  in the  administration  of this  Agreement,  including,
without limitation,  the right and power to (i) interpret the provisions of this
Agreement and (ii) make all determinations deemed necessary or advisable for the
administration of this Agreement (including, without limitation, a determination
to  redeem  or not  redeem  the  Rights or to amend  this  Agreement).  All such
actions,  calculations,   interpretations  and  determinations  (including,  for
purposes of clause (y) below,  all omissions with respect to the foregoing) that
are done or made by the Board of Directors  of the Company in good faith,  shall
(x) be final,  conclusive  and binding on the  Company,  the Rights  Agent,  the
holders of the Rights,  as such, and all other parties,  and (y) not subject the
Board of Directors to any liability to the holders of the Rights.

     Section 31. Severability.  If any term, provision,  covenant or restriction
of this  Agreement  is  held  by a court  of  competent  jurisdiction  or  other
authority  to be invalid,  void or  unenforceable,  the  remainder of the terms,
provisions,  covenants and  restrictions  of this Agreement shall remain in full
force and effect and shall in no way be affected, impaired or invalidated.

     Section 32. Governing Law. This Agreement and each Right Certificate issued
hereunder  shall be deemed to be a contract  made under the laws of the State of
Minnesota and for all purposes  shall be governed by and construed in accordance
with the laws of such State  applicable  to contracts  to be made and  performed
entirely within such State.

     Section 33.  Counterparts.  This Agreement may be executed in any number of
counterparts and each of such  counterparts  shall for all purposes be deemed to
be an original,  and all such counterparts shall together constitute but one and
the same instrument.

                                       32
<PAGE>
     Section  34.  Descriptive  Headings.  Descriptive  headings  of the several
Sections of this  Agreement  are  inserted  for  convenience  only and shall not
control or affect the meaning or construction of any of the provisions hereof.

                            [Signature page follows]

                                       33
<PAGE>
     IN WITNESS  WHEREOF,  the parties  hereto have caused this  Agreement to be
duly executed, all as of the date first above written.

                                          SITEL CORPORATION




                                          By:
                                              ----------------------------------
                                          Name:
                                                --------------------------------
                                          Title:
                                                 -------------------------------



                                           FIRST CHICAGO TRUST COMPANY
                                           OF NEW YORK,  as Rights Agent



                                          By:
                                              ----------------------------------
                                          Name:
                                                --------------------------------
                                          Title:
                                                 -------------------------------
                                       34
<PAGE>
                                                                       EXHIBIT A

                       FORM OF CERTIFICATE OF DESIGNATION
                                       of
                     SERIES A PARTICIPATING PREFERRED STOCK
                                       of
                                SITEL CORPORATION

     Pursuant to Section 302A.401 of the Minnesota Business Corporation Act:

     SITEL CORPORATION, a corporation organized and existing under the Minnesota
Business  Corporation Act, (the "Corporation") in accordance with the provisions
of Section 302A.401 thereof, DOES HEREBY CERTIFY:

     That  pursuant  to the  authority  vested  in the  Board  of  Directors  in
accordance with the provisions of the Articles of Incorporation,  as amended, of
the Corporation, the Board of Directors on August 21, 1998 adopted the following
resolution  creating a series of 200,000 shares of Preferred Stock designated as
"Series A Participating Preferred Stock":

         RESOLVED,  that  pursuant  to the  authority  vested  in the  Board  of
         Directors of this  Corporation in accordance with the provisions of the
         Articles of Incorporation, as amended, a series of Preferred Stock, par
         value $.001 per share, of the Corporation be and hereby is created, and
         that the  designation  and number of shares  thereof and the voting and
         other  powers,  preferences  and relative,  participating,  optional or
         other  rights of the  shares  of such  series  and the  qualifications,
         limitations and restrictions thereof are as follows:

                     Series A Participating Preferred Stock

     1. Designation and Amount.  There shall be a series of Preferred Stock that
shall be designated as "Series A Participating  Preferred Stock," and the number
of shares  constituting such series shall be 200,000.  Such number of shares may
be increased or decreased by  resolution  of the Board of  Directors;  provided,
however,  that no  decrease  shall  reduce  the  number  of  shares  of Series A
Participating  Preferred Stock to less than the number of shares then issued and
outstanding  plus the number of shares  issuable  upon  exercise of  outstanding
rights,  options or warrants or upon conversion of outstanding securities issued
by the Corporation.

     2. Dividends and Distribution.

     (A) Subject to the prior and  superior  rights of the holders of any shares
of any series of  preferred  stock  ranking  prior and superior to the shares of
Series A Participating Preferred Stock with respect to dividends, the holders of
shares of Series A Participating  Preferred  Stock, in preference to the holders
of shares of any class or series of stock of the  Corporation  ranking junior to
the Series A Participating Preferred Stock in respect thereof, shall be entitled
to receive,  when,  as and if declared  by the Board of  Directors  out of funds
legally  available for the purpose,  quarterly  dividends payable in cash on the
first day of March,  June,  September  and December in each year (each such date

<PAGE>
being referred to herein as a "Quarterly Dividend Payment Date"),  commencing on
the first Quarterly Dividend Payment Date after the first issuance of a share or
fraction of a share of Series A Participating  Preferred Stock, in an amount per
share (rounded to the nearest cent) equal to the greater of (a) $1.00 or (b) the
Adjustment Number (as defined below) times the aggregate per share amount of all
cash dividends,  and the Adjustment  Number times the aggregate per share amount
(payable in kind) of all non-cash dividends or other  distributions other than a
dividend  payable in shares of Common Stock or a subdivision of the  outstanding
shares of Common  Stock (by  reclassification  or  otherwise),  declared  on the
Common Stock, par value $.001 per share, of the Corporation (the "Common Stock")
since the  immediately  preceding  Quarterly  Dividend  Payment  Date,  or, with
respect to the first Quarterly  Dividend  Payment Date, since the first issuance
of any share or fraction of a share of Series A Participating  Preferred  Stock.
The  "Adjustment  Number" shall  initially be 1000. In the event the Corporation
shall at any time after  August 21,  1998 (i)  declare  and pay any  dividend on
Common Stock payable in shares of Common Stock,  (ii) subdivide the  outstanding
Common  Stock,  or (iii)  combine the  outstanding  Common  Stock into a smaller
number  of  shares,  then in each  such  case the  Adjustment  Number  in effect
immediately prior to such event shall be adjusted by multiplying such Adjustment
Number by a fraction  the  numerator  of which is the number of shares of Common
Stock  outstanding  immediately after such event and the denominator of which is
the number of shares of Common Stock that were outstanding  immediately prior to
such event.

     (B) The Corporation  shall declare a dividend or distribution on the Series
A Participating  Preferred Stock as provided in paragraph (A) above  immediately
after it declares a dividend or  distribution  on the Common Stock (other than a
dividend payable in shares of Common Stock).

     (C) Dividends shall begin to accrue and be cumulative on outstanding shares
of Series A Participating  Preferred Stock from the Quarterly  Dividend  Payment
Date next  preceding the date of issue of such shares of Series A  Participating
Preferred Stock,  unless the date of issue of such shares is prior to the record
date for the first Quarterly  Dividend  Payment Date, in which case dividends on
such  shares  shall begin to accrue  from the date of issue of such  shares,  or
unless the date of issue is a Quarterly Dividend Payment Date or is a date after
the  record  date  for the  determination  of  holders  of  shares  of  Series A
Participating  Preferred  Stock  entitled  to receive a quarterly  dividend  and
before such  Quarterly  Dividend  Payment  Date,  in either of which events such
dividends shall begin to accrue and be cumulative  from such Quarterly  Dividend
Payment Date.  Accrued but unpaid  dividends shall not bear interest.  Dividends
paid on the shares of Series A  Participating  Preferred Stock in an amount less
than the total amount of such  dividends at the time accrued and payable on such
shares  shall be  allocated  pro rata on a  share-by-share  basis among all such
shares at the time outstanding. The Board of Directors may fix a record date for
the determination of holders of shares of Series A Participating Preferred Stock
entitled to receive  payment of a dividend  or  distribution  declared  thereon,
which  record date shall be no more than 60 days prior to the date fixed for the
payment thereof.

     3. Voting Rights. The holders of shares of Series A Participating Preferred
Stock shall have the following voting rights:

                                       2
<PAGE>
     (A) Each share of Series A Participating  Preferred Stock shall entitle the
holder  thereof  to a number  of votes  equal to the  Adjustment  Number  on all
matters submitted to a vote of the stockholders of the Corporation.

     (B) Except as required by law and by Section 10 hereof, holders of Series A
Participating  Preferred  Stock  shall have no special  voting  rights and their
consent  shall not be required  (except to the extent they are  entitled to vote
with  holders of Common  Stock as set forth  herein)  for  taking any  corporate
action.

     4. Certain Restrictions.

     (A)  Whenever  quarterly  dividends  or other  dividends  or  distributions
payable on the Series A  Participating  Preferred Stock as provided in Section 2
are in  arrears,  thereafter  and until all  accrued  and unpaid  dividends  and
distributions,  whether  or not  declared,  on shares of Series A  Participating
Preferred Stock  outstanding shall have been paid in full, the Corporation shall
not

          (i)  declare  or pay dividends on, make any other distributions on, or
redeem or purchase or otherwise  acquire for  consideration  any shares of stock
ranking junior  (either  as  to  dividends or upon  liquidation,  dissolution or
winding up) to the Series A Participating Preferred Stock;

          (ii)  declare or pay  dividends on or make any other  distributions on
any shares  of  stock  ranking  on  a  parity  (either  as  to dividends or upon
liquidation,  dissolution  or  winding  up)  with  the  Series  A  Participating
Preferred  Stock, except dividends  paid  ratably  on the Series A Participating
Preferred Stock and all such parity stock on which dividends are  payable  or in
arrears in proportion  to  the  total  amounts  to which the holders of all such
shares are then  entitled; or

          (iii)  purchase  or otherwise  acquire for consideration any shares of
Series A  Participating  Preferred  Stock,  or  any shares of stock ranking on a
parity with the  Series A  Participating  Preferred  Stock, except in accordance
with a purchase offer made in writing or by  publication (as  determined  by the
Board of Directors) to all holders of Series A Participating Preferred Stock, or
to such  holders  and  holders of any such shares ranking on a parity therewith,
upon such terms as the Board of Directors, after consideration of the respective
annual  dividend  rates  and  other  relative  rights  and  preferences  of  the
respective series and classes, shall  determine  in good  faith  will  result in
fair and equitable treatment among the respective series or classes.

     (B) The  Corporation  shall not permit any subsidiary of the Corporation to
purchase  or  otherwise  acquire  for  consideration  any shares of stock of the
Corporation unless the Corporation could, under paragraph (A) of this Section 4,
purchase or otherwise acquire such shares at such time and in such manner.

     5. Reacquired Shares. Any shares of Series A Participating  Preferred Stock
purchased  or otherwise  acquired by the  Corporation  in any manner  whatsoever

                                       3
<PAGE>
shall be retired promptly after the acquisition  thereof.  All such shares shall
upon their retirement  become  authorized but unissued shares of Preferred Stock
and may be reissued as part of a new series of Preferred  Stock to be created by
resolution or resolutions  of the Board of Directors,  subject to any conditions
and restrictions on issuance set forth herein.

     6. Liquidation, Dissolution or Winding Up.

     (A) Upon any  liquidation,  dissolution  or winding up of the  Corporation,
voluntary or otherwise,  no distribution  shall be made to the holders of shares
of stock ranking junior (either as to dividends or upon liquidation, dissolution
or winding  up) to the Series A  Participating  Preferred  Stock  unless,  prior
thereto,  the holders of shares of Series A Participating  Preferred Stock shall
have received an amount per share (the "Series A Liquidation  Preference") equal
to the  greater  of (i)  $30.00  plus an  amount  equal to  accrued  and  unpaid
dividends and  distributions  on such share of Series A Participating  Preferred
Stock,  whether  or not  declared,  to the  date of such  payment,  or (ii)  the
Adjustment  Number times the per share amount of all cash and other  property to
be distributed in respect of the Common Stock upon such liquidation, dissolution
or winding up of the  Corporation,  plus an amount  equal to accrued  and unpaid
dividends and  distributions  on such share of Series A Participating  Preferred
Stock, whether or not declared, to the date of such payment.

     (B) In the event,  however,  that there are not sufficient assets available
to  permit  payment  in full of the  Series  A  Liquidation  Preference  and the
liquidation  preferences of all other series of all classes of preferred  stock,
if any, that rank on a parity with the Series A Participating Preferred Stock in
respect  thereof,  then the  assets  available  for such  distribution  shall be
distributed ratably to the holders of the Series A Participating Preferred Stock
and the  holders  of such  parity  shares  in  proportion  to  their  respective
liquidation preferences.

     (C) Neither the merger or  consolidation  of the  Corporation  into or with
another  corporation nor the merger or  consolidation  of any other  corporation
into or with the Corporation shall be deemed to be a liquidation, dissolution or
winding up of the Corporation within the meaning of this Section 6.

     7. Consolidation, Merger, Etc. In case the Corporation shall enter into any
consolidation, merger, combination or other transaction in which the outstanding
shares  of  Common  Stock are  exchanged  for or  changed  into  other  stock or
securities,  cash and/or any other property, then in any such case each share of
Series A  Participating  Preferred  Stock  shall at the same  time be  similarly
exchanged or changed in an amount per share equal to the Adjustment Number times
the  aggregate  amount of stock,  securities,  cash  and/or  any other  property
(payable  in kind),  as the case may be,  into  which or for which each share of
Common Stock is changed or exchanged.

     8. No Redemption.  Shares of Series A  Participating  Preferred Stock shall
not be subject to redemption by the Company.

     9. Ranking. The Series A Participating Preferred Stock shall rank junior to
all other series of all classes of the  Corporation's  preferred stock as to the
payment of  dividends  and as to the  distribution  of assets upon  liquidation,
dissolution  or winding up,  unless the terms of any such series  shall  provide
otherwise, and shall rank senior to the Common Stock as to such matters.

                                       4
<PAGE>
     10.  Amendment.  At any time  that any  shares  of  Series A  Participating
Preferred  Stock  are   outstanding,   the  Articles  of  Incorporation  of  the
Corporation  shall not be amended in any manner which would  materially alter or
change the powers,  preferences or special rights of the Series A  Participating
Preferred Stock so as to affect them adversely  without the affirmative  vote of
the holders of a majority of the  outstanding  shares of Series A  Participating
Preferred Stock, voting separately as a class.

     11. Fractional Shares. Series A Participating Preferred Stock may be issued
in fractions of a share that shall  entitle the holder,  in  proportion  to such
holder's  fractional  shares,  to exercise  voting  rights,  receive  dividends,
participate  in  distributions  and to have the  benefit of all other  rights of
holders of Series A Participating Preferred Stock.

     IN WITNESS WHEREOF, the undersigned has executed this Certificate this 21st
day of August, 1998.

                                        SITEL CORPORATION


                                        By:________________________________

                                        Name:______________________________

                                        Title:_____________________________

                                       5
<PAGE>
                                                                       EXHIBIT B
                            Form of Right Certificate

Certificate No. R                                                  ______ Rights

     NOT  EXERCISABLE  AFTER  AUGUST 21,  2008 OR EARLIER IF  REDEMPTION  OR
     EXCHANGE  OCCURS.  THE RIGHTS ARE  SUBJECT TO  REDEMPTION  AT $.001 PER
     RIGHT AND TO EXCHANGE  ON THE TERMS SET FORTH IN THE RIGHTS  AGREEMENT.
     UNDER  CERTAIN  CIRCUMSTANCES,  AS SET FORTH IN THE  RIGHTS  AGREEMENT,
     RIGHTS  OWNED BY OR  TRANSFERRED  TO ANY  PERSON  WHO IS OR  BECOMES AN
     ACQUIRING  PERSON  (AS  DEFINED IN THE RIGHTS  AGREEMENT)  AND  CERTAIN
     TRANSFEREES  THEREOF  WILL  BECOME  NULL AND VOID AND WILL NO LONGER BE
     TRANSFERABLE.

                                Right Certificate

                                SITEL CORPORATION

     This certifies that  ______________________,  or registered assigns, is the
registered owner of the number of Rights set forth above, each of which entitles
the owner thereof, subject to the terms, provisions and conditions of the Rights
Agreement,  dated as of August 21, 1998, as the same may be amended from time to
time  (the  "Rights   Agreement"),   between  SITEL  CORPORATION,   a  Minnesota
corporation  (the  "Company"),  and FIRST  CHICAGO TRUST COMPANY OF NEW YORK, as
Rights  Agent (the  "Rights  Agent"),  to purchase  from the Company at any time
after the  Distribution  Date (as such term is defined in the Rights  Agreement)
and prior to 5:00  P.M.,  New York  time,  on August  21,  2008 at the office or
agency of the Rights Agent  designated for such purpose,  or of its successor as
Rights Agent, one one-thousandth of a fully paid non-assessable  share of Series
A  Participating  Preferred  Stock,  par value  $.001 per share (the  "Preferred
Stock"), of the Company, at a purchase price of $30.00 per one one-thousandth of
a share of  Preferred  Stock  (the  "Purchase  Price"),  upon  presentation  and
surrender of this Right  Certificate  with the Form of Election to Purchase duly
executed.  The number of Rights  evidenced  by this Right  Certificate  (and the
number  of one  one-thousandths  of a share  of  Preferred  Stock  which  may be
purchased  upon  exercise  hereof) set forth above,  and the Purchase  Price set
forth above,  are the number and Purchase Price as of August 21, 1998,  based on
the  Preferred  Stock as  constituted  at such date.  As  provided in the Rights
Agreement,  the Purchase Price, the number of one  one-thousandths of a share of
Preferred  Stock (or other  securities or property)  which may be purchased upon
the  exercise  of the Rights and the  number of Rights  evidenced  by this Right
Certificate  are subject to  modification  and adjustment  upon the happening of
certain events.

     This Right  Certificate  is subject  to all of the  terms,  provisions  and
conditions of the Rights Agreement,  which terms,  provisions and conditions are
hereby  incorporated  herein by  reference  and made a part  hereof and to which
Rights Agreement  reference is hereby made for a full description of the rights,
limitations  of rights,  obligations,  duties and  immunities  hereunder  of the

<PAGE>
Rights Agent, the Company and the holders of the Right  Certificates.  Copies of
the  Rights  Agreement  are on file at the  principal  executive  offices of the
Company  and the  above-mentioned  office  or agency of the  Rights  Agent.  The
Company will mail to the holder of this Right  Certificate  a copy of the Rights
Agreement without charge after receipt of a written request therefor.

     This Right  Certificate,  with or without  other Right  Certificates,  upon
surrender  at the  office or  agency of the  Rights  Agent  designated  for such
purpose, may be exchanged for another Right Certificate or Right Certificates of
like tenor and date  evidencing  Rights  entitling the holder to purchase a like
aggregate  number of shares of  Preferred  Stock as the Rights  evidenced by the
Right  Certificate or Right  Certificates  surrendered  shall have entitled such
holder to purchase.  If this Right  Certificate  shall be exercised in part, the
holder  shall be  entitled  to  receive  upon  surrender  hereof  another  Right
Certificate or Right Certificates for the number of whole Rights not exercised.

     Subject to the provisions of the Rights Agreement,  the Rights evidenced by
this  Certificate  (i) may be redeemed by the Company at a  redemption  price of
$.001 per Right or (ii) may be  exchanged  in whole or in part for shares of the
Company's Common Stock, par value $.001 per share, or shares of Preferred Stock.

     No fractional shares of Preferred Stock or Common Stock will be issued upon
the  exercise or exchange of any Right or Rights  evidenced  hereby  (other than
fractions of Preferred Stock which are integral multiples of one one-thousandths
of a share of Preferred  Stock,  which may, at the  election of the Company,  be
evidenced by  depository  receipts),  but in lieu thereof a cash payment will be
made, as provided in the Rights Agreement.

     No holder of this Right Certificate,  as such, shall be entitled to vote or
receive dividends or be deemed for any purpose the holder of the Preferred Stock
or of any other  securities  of the Company which may at any time be issuable on
the  exercise or exchange  hereof,  nor shall  anything  contained in the Rights
Agreement or herein be construed to confer upon the holder hereof,  as such, any
of the  rights  of a  stockholder  of the  Company  or any right to vote for the
election  of  directors  or upon any matter  submitted  to  stockholders  at any
meeting thereof,  or to give or withhold consent to any corporate  action, or to
receive notice of meetings or other actions  affecting  stockholders  (except as
provided  in the Rights  Agreement)  or to  receive  dividends  or  subscription
rights,  or  otherwise,  until  the  Right or  Rights  evidenced  by this  Right
Certificate  shall have been  exercised  or  exchanged as provided in the Rights
Agreement.

     This Right  Certificate  shall not be valid or  obligatory  for any purpose
until it shall have been countersigned by the Rights Agent.

                                       2
<PAGE>
     WITNESS the facsimile  signature of the proper  officers of the Company and
its corporate seal. Dated as of _________________, 19__.

ATTEST:                                      SITEL CORPORATION


By:________________________                  By:_______________________________

Title:_____________________                  Title:____________________________


Countersigned:

FIRST CHICAGO TRUST COMPANY
OF NEW YORK, as Rights Agent


By:______________________
   Authorized Signature

                                       3
<PAGE>
                    Form of Reverse Side of Right Certificate

                               FORM OF ASSIGNMENT

     (To be executed by the registered holder if such holder desires to transfer
the Right Certificate)

     FOR VALUE  RECEIVED  ________________________  hereby  sells,  assigns  and
transfers unto

                 ----------------------------------------------
                  (Please print name and address of transferee)

______ Rights  represented by this Right  Certificate,  together with all right,
title and interest therein,  and does hereby irrevocably  constitute and appoint
___________________  Attorney,  to  transfer  said  Rights  on the  books of the
within-named Company, with full power of substitution.

Dated:
                                    -----------------------------
                                    Signature

Signature Guaranteed:


     Signatures must be guaranteed by a bank, trust company,  broker,  dealer or
other eligible  institution  participating in a recognized  signature  guarantee
medallion program.

                                       4
<PAGE>
              Form of Reverse Side of Right Certificate - continued

                                  CERTIFICATION

     The undersigned  hereby  certifies that the Rights  evidenced by this Right
Certificate are not beneficially  owned by, were not acquired by the undersigned
from,  and are not being  assigned to an  Acquiring  Person or an  Affiliate  or
Associate thereof (as defined in the Rights Agreement).

Dated:


                                    --------------------------------
                                    Signature

Signature Guaranteed:

     Signature must be guaranteed by a bank,  trust company,  broker,  dealer or
other eligible  institution  participating in a recognized  signature  guarantee
medallion program.

                                       5
<PAGE>
              Form of Reverse Side of Right Certificate - continued

                          FORM OF ELECTION TO PURCHASE

     (To be executed if holder  desires to exercise  Rights  represented  by the
Right Certificate)

To SITEL CORPORATION:

         The   undersigned   hereby   irrevocably   elects  to  exercise  Rights
represented by this Right  Certificate to purchase the shares of Preferred Stock
(or other securities or property)  issuable upon the exercise of such Rights and
requests  that  certificates  for such shares of Preferred  Stock (or such other
securities) be issued in the name of:


                  --------------------------------------------
                         (Please print name and address)

If such  number of Rights  shall not be all the Rights  evidenced  by this Right
Certificate,  a new Right  Certificate for the balance  remaining of such Rights
shall be registered in the name of and delivered to:

Please insert social security or other identifying number:

                 ----------------------------------------------
                         (Please print name and address)

Dated:
                                    --------------------------
                                    Signature

(Signature must conform to holder specified on Right Certificate)

Signature Guaranteed:

     Signature must be guaranteed by a bank,  trust company,  broker,  dealer or
other eligible  institution  participating in a recognized  signature  guarantee
medallion program.

                                       6
<PAGE>
              Form of Reverse Side of Right Certificate - continued

                                  CERTIFICATION

     The  undersigned   certifies  that  the  Rights  evidenced  by  this  Right
Certificate  are not  beneficially  owned  by,  and  were  not  acquired  by the
undersigned  from, an Acquiring Person or an Affiliate or Associate  thereof (as
defined in the Rights Agreement).


                                    -------------------------------
                                    Signature


Signature Guaranteed:


     Signatures must be guaranteed by a bank, trust company,  broker,  dealer or
other eligible  institution  participating in a recognized  signature  guarantee
medallion program.

                                       7
<PAGE>
              Form of Reverse Side of Right Certificate - continued

                                     NOTICE


     In the event the certification set forth above in the Form of Assignment or
the Form of Election to  Purchase,  as the case may be, is not  completed,  such
Assignment or Election to Purchase will not be honored.

     The signature in the Form of Assignment or Form of Election to Purchase, as
the case may be, must conform to the name as written upon the face of this Right
Certificate in every particular, without alteration or enlargement or any change
whatsoever.

                                       8
<PAGE>
                                                                       EXHIBIT C

                          SUMMARY OF RIGHTS TO PURCHASE
                               PREFERRED SHARES OF
                                SITEL CORPORATION

     On August  21,  1998,  the Board of  Directors  of SITEL  Corporation  (the
"Company") adopted a Shareholder Rights Plan (the "Rights Plan"). The purpose of
the Rights Plan is to deter  certain  coercive  takeover  tactics and enable the
Board of Directors to represent effectively the interests of shareholders in the
event of a takeover attempt.  The Rights Plan does not deter negotiated  mergers
or business  combinations  that the Board of Directors  determines  to be in the
best interests of the Company and its shareholders.

     To implement the Rights Plan the Board of Directors  declared a dividend of
one preferred  share  purchase right (a "Right") for each  outstanding  share of
common  stock of the Company  (the  "Common  Stock").  The  dividend was paid on
August 31, 1998 to the  shareholders of record on that date. Each Right entitles
the registered holder to purchase from the Company one one-thousandth of a share
of Series A  Participating  Preferred  Stock,  par value $.001 per share, of the
Company (the "Preferred Stock") at a price of $30.00 per one one-thousandth of a
share of Preferred  Stock,  subject to adjustment.  The description and terms of
the Rights are set forth in a Rights Agreement (the "Rights  Agreement") between
the Company and First Chicago Trust Company of New York, as Rights Agent.

RIGHTS ATTACH TO COMMON SHARES INITIALLY

     Initially and until a  Distribution  Date (as defined  below)  occurs,  the
Rights  are  attached  to all  shares of  Common  Stock  and no  separate  Right
certificates will be issued. During this initial period,

     *   the Rights are not exercisable;
     *   the  Rights are transferred with the shares of Common Stock and are not
         transferrable separately from those shares of Common Stock;
     *   new Common Stock  certificates or book entry shares issued will contain
         a notation incorporating the Rights Agreement by reference; and
     *   the  transfer  of  any  shares of Common Stock will also constitute the
         transfer of Rights associated with those shares of Common Stock.

DISTRIBUTION OF RIGHTS

     Separate  certificates  evidencing  the Rights will be mailed to holders of
record of the  shares  of  Common  Stock as soon as  practicable  following  the
"Distribution  Date".  The  Distribution  Date is the  earlier  to  occur of the
following two events:

     *   the 10th day  after a public  announcement  that a person  or  group of
         affiliated  or  associated  persons  has  acquired 20% or  more  of the
         outstanding  shares  of  Common  Stock (thereby  becoming an "Acquiring
         Person" under the Rights Plan); or
<PAGE>
     *   such  date  as  may  be  determined  by  the  Board of Directors of the
         Company, after the commencement or announcement of a tender or exchange
         offer by a person or group for 20% or more of the outstanding shares of
         Common Stock.

     Acquisitions  by the  following  persons  will  not  result  in the  person
becoming an Acquiring  Person:  the Company,  any subsidiary or employee benefit
plan of the Company,  James F. Lynch, or any other person approved in advance by
the Board of Directors of the Company.

     After the Distribution  Date, the Rights will be tradeable  separately from
the shares of Common Stock.  After the Distribution Date and after the Company's
right to redeem (as described below) has expired, the Rights will be exercisable
in two different ways depending on the circumstances as set forth below.

RIGHT TO PURCHASE SITEL STOCK

     If a person  or group  acquires  20% or more of the  outstanding  shares of
Common Stock (thereby becoming an Acquiring Person) and the Company's redemption
right has expired,  each holder of a Right  (except  those held by the Acquiring
Person and its affiliates and associates) will have the right to purchase,  upon
exercise,  shares of Common  Stock  (or,  in  certain  circumstances,  shares of
Preferred  Stock or similar  securities of the Company)  having a value equal to
two times the exercise  price of the Right.  In other words,  the Rights holders
other than the  Acquiring  Person may  purchase  shares of Common Stock at a 50%
discount.

     For  example,  at the  exercise  price of $30.00 per Right,  each Right not
owned by an Acquiring  Person would entitle its holder to purchase  $60.00 worth
of shares of Common Stock (or other  consideration,  as noted above) for $30.00.
Assuming a value of $5.00 per share of Common Stock at such time,  the holder of
each valid Right  would be  entitled  to purchase 12 shares of Common  Stock for
$30.00.

RIGHT TO PURCHASE ACQUIRING PERSON STOCK

     Alternatively, if, in a transaction not approved by the Board of Directors,
the Company is acquired in a merger or other business combination or 50% or more
of its assets or earning  power are sold,  after a person or group has become an
Acquiring  Person,  and the  Company's  redemption  right  has  expired,  proper
provision will be made so that each holder of a Right will  thereafter  have the
right to purchase,  upon exercise,  that number of shares of common stock of the
acquiring  company as have a market value of two times the exercise price of the
Right.  In other words,  a Rights  holder may purchase the  acquiring  company's
common stock at a 50% discount.

                                       2
<PAGE>
EXCHANGE OF SITEL STOCK FOR RIGHTS

     At any time  after any  person or group  becomes  an  Acquiring  Person and
before the Acquiring  Person acquires 50% or more of the  outstanding  shares of
Common Stock,  the Board of Directors may exchange the Rights (other than Rights
owned by the  Acquiring  Person,  which will have become  void),  in whole or in
part, at an exchange ratio of one share of Common Stock,  or one  one-thousandth
of a share  of  Preferred  Stock  (or of a share  of a class  or  series  of the
Company's preferred stock having equivalent rights, preferences and privileges),
per Right subject to adjustment.

REDEMPTION OF RIGHTS

     The  Rights  are  redeemable  by the  Company in whole but not in part at a
price of $.001  per  Right at any time  until up to and  including  the 10th day
after  the  time  that a  person  or  group  has  become  an  Acquiring  Person.
Immediately  upon  redemption  the right to exercise will terminate and the only
right of holders will be to receive the redemption price.

EXPIRATION OF RIGHTS

     The Rights will expire on August 21,  2008  unless the  expiration  date is
extended  by  amendment  as  described  below or unless the  Rights are  earlier
redeemed or exchanged by the Company as described above.

AMENDMENTS

     As long as the  Rights  are  redeemable,  the  terms of the  Rights  may be
amended by the Board of Directors in its  discretion  without the consent of the
Rights holders. After that time, no amendment may adversely affect the interests
of the Rights holders (other than the Acquiring Person).

MISCELLANEOUS

     The number of outstanding Rights and the number of one one-thousandths of a
share of Preferred  Stock  issuable  upon  exercise of each Right are subject to
adjustment under certain circumstances.

     Because of the nature of the Preferred  Stock's  dividend,  liquidation and
voting  rights,  the  value  of the one  one-thousandth  interest  in a share of
Preferred  Stock  that may be  purchased  upon  exercise  of each  Right  should
approximate the value of one Common Share.

     Until a Right is exercised,  a Rights holder,  as such, will have no rights
as a stockholder of the Company,  including without limitation the right to vote
or to receive dividends.

     A copy of the  Rights  Agreement  has been filed  with the  Securities  and
Exchange Commission as an Exhibit to a Registration  Statement on Form 8-A dated
August 21, 1998. A copy of the Rights  Agreement is available to Rights  holders
free of charge upon request to the Corporate Secretary of the Company.

                                       3
<PAGE>
     This summary  description of the Rights does not purport to be complete and
is qualified in its  entirety by  reference  to the Rights  Agreement,  which is
incorporated herein by reference.

                                       4


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